#MinecraftHelp > 2013-04-15
#1 [00:01] * SinZ|offline is now known as SinZ
#2 [00:01] <deceit> Extreme | Zzz: ok C&P to paste bin?
#3 [00:01] <Extreme|Zzz> yes
#4 [00:03] <Extreme|Zzz> Do you know how?
#5 [00:04] <deceit> yes
#6 [00:04] <Extreme|Zzz> deceit:
#7 [00:04] <Extreme|Zzz> link?
#8 [00:04] <deceit> one sec
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#10 [00:06] <deceit> Extreme | Zzz: http://pastebin.com/NtZufW50
#11 [00:08] <Extreme|Zzz> Can you join a server and tell us what the cmd window says
#12 [00:09] <deceit> no it still gives me the 'cant reach server' error and i just gave you wat the cmd said
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#14 [00:09] <Extreme|Zzz> you pasted the log after you joined the server?
#15 [00:10] <deceit> Extreme | Zzz: I cant join servers!
#16 [00:10] <Extreme|Zzz> you pasted the log after you joined the server?
#17 [00:11] <deceit> WHAT SERVER?
#18 [00:11] <deceit> i ran the batch
#19 [00:11] <deceit> thats what you told me to do
#20 [00:11] <Extreme|Zzz> It should launch minecraft
#21 [00:11] <deceit> it did
#22 [00:12] <deceit> and i went to multiplayer
#23 [00:12] <Extreme|Zzz> Join the server
#24 [00:12] <deceit> same message
#25 [00:12] <deceit> this is what it shows
#26 [00:12] <deceit> http://imgur.com/180xBsh.png
#27 [00:12] <Extreme|Zzz> After you could not join you pastebin'd the log?
#28 [00:12] <deceit> yes
#29 [00:16] <Extreme|Zzz> Do the following, and try them. I have to go now; so you may try asking someone else.
#30 [00:16] <Extreme|Zzz> .-> deciet forceupdate;java/1.7
#31 [00:16] <Syer> deciet: (forceupdate) You may need to reinstall the locally installed files that Minecraft puts into place.
#32 [00:16] <Syer> deciet: (forceupdate) To do so, start Minecraft, press 'Options' (above the 'Login' button), Press 'Force update!', then press 'Done', and login to Minecraft. See http://i.imgur.com/5b09B.png for visual instructions.
#33 [00:16] <Syer> deciet: (java/1.7) Please note that Java 7 is known to be imcompatible with Minecraft in many cases. Unless otherwise required by a helper, please use Java 6 instead. See ?? java/1.6
#34 [00:16] <Syer> deciet: (java/1.7) You can get Java 1.7 for almost any platform here: http://is.gd/mc_j7
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#36 [00:17] <Extreme|Zzz> Install Java 1.7, link http://is.gd/mc_j7
#37 [00:18] <deceit> ok thanks guys i appreciate the patience and you guys helping me
#38 [00:19] <Extreme|Zzz> deceit: if nobody replies, ask here http://www.minecraftforum.net/forum/155-support/
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#40 [00:19] <deceit> Extreme | Zzz: will do thanks again
#41 [00:21] <deceit> force update did not work
#42 [00:21] <deceit> will try java 1.7
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#44 [00:23] * jefe_ is now known as jefe|TimeMachine
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#46 [00:26] <Kasey> I need some help getting my username
#47 [00:26] <Kasey> Please help me anyone?'
#48 [00:29] <Kasey> Is anyone on!?
#49 [00:29] <Kasey> Is anyone on!?
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#51 [00:29] * Kasey [Kasey@notlogged] has joined #minecrafthelp
#52 [00:30] <Kasey> I NEED HELP!
#53 [00:30] * deceit [deceit@notlogged] has quit. (Quit: Web client closed)
#54 [00:30] <Kasey> I have my transaction ID, how do I get a username?
#55 [00:31] <Kasey> anyone?
#56 [00:31] * Saydin is now known as Saydin|afk
#57 [00:33] <oldtopman> ??> Kasey scold/pm
#58 [00:34] <VoxelHead> Kasey: (scold/pm) We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#59 [00:34] <Kasey> Ok, sorry
#60 [00:34] <Kasey> no one was helping me..
#61 [00:34] <Kasey> in public caht
#62 [00:34] <Kasey> chat*
#63 [00:34] <oldtopman> Kasey: You need to login to your mojang account.
#64 [00:35] <Kasey> I didnt get the reciept after i bought it, it has been 3 weeks and only now have i got a reminder that i bought it
#65 [00:35] <oldtopman> There should be a way to create a username to the left of the game icon.
#66 [00:35] <oldtopman> Hmm.
#67 [00:36] <Kasey> I emailed the site that my credit card went through and got my transaction ID
#68 [00:39] <oldtopman> Kasey: You should email mojang for issues with payment.
#69 [00:40] <Kasey> I just sent one thanks
#70 [00:40] * Extreme|Zzz is now known as Extreme|Away
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#78 [00:46] <mea> How do you place on the minecraft version for the mac laptop?
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#82 [00:49] <mea> Does anyone know how to place using the mac version ??
#83 [00:50] <GreyVulpine> ctrl+click?
#84 [00:50] <GreyVulpine> or shift+click, or one of those modifier keys..
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#95 [01:11] <mom> my daughter is playing minecraft under this sign in name (evewillowice). She says someone else is signed in under her name and is playing the game at the same time. How can she get that person off the account? I have gone in and changed her password for her, and instructed her to not give awayt the password. but for now, what can she do?
#96 [01:15] <mom> Hello?
#97 [01:17] * Saydin|afk is now known as Saydin|Zzz
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#100 [01:21] * IronWaffle is now known as IronWaffle|ShouldBeDoingHomeWo
#101 [01:22] <mom> hello?
#102 [01:22] <webrosc> is she is on a server then the other person isn't using her account
#103 [01:22] <webrosc> only one person can log into a server on a name at a time
#104 [01:23] * IronWaffle|ShouldBeDoingHomeWo is now known as IronWaffle
#105 [01:23] <webrosc> but... if the server allows cracked clients then person with the pirated/cracked version can use anyname
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#107 [01:23] <mom> my daughter will be playing and be "bumped" off the server - and another person will be playing. Her friends on skype tell her there is someone playing her chraacter (speaking, etc)
#108 [01:24] <webrosc> ah, if she is kicked off then its possible the account is compromised
#109 [01:24] <webrosc> make sure to change the password
#110 [01:24] <mom> she gave her password to a friend.
#111 [01:24] <webrosc> thats the problem then
#112 [01:24] <mom> I have changed the password, now, but the person seems to be continuing to get on/off
#113 [01:25] <mom> once I change the password- there shouldn't be any ability for them to get on, right?
#114 [01:25] * Zachoz|Away is now known as Zachoz
#115 [01:26] <webrosc> depends if she uses the same original password for her email account
#116 [01:26] <mom> no - that info is all mine, and private from my daughter
#117 [01:26] <webrosc> they may have access to other things if she uses the same password
#118 [01:27] <webrosc> then no they shouldn't be able to
#119 [01:27] <mom> Yes, I realize that . When I gave her a password - I created a new one that I assumed she would probably "give out" - part of the learning curve for her young age
#120 [01:28] <webrosc> is the login using a username, or an email?
#121 [01:28] <mom> So now I am stumped. Is it possible that the person who signed in under her old password never signed off - so they are able to continue playing until they finally sign off? The log in is email, I think... that's HOw I signed in under her name.
#122 [01:28] <webrosc> the account is migrated, that a good thing, more secure
#123 [01:29] <mom> what is meant by "migrated"?
#124 [01:29] <webrosc> what i would suggest, is to log into mojang.com and change the password
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#126 [01:29] <Ryladine> mom, if I may ask, did you ensure you set the new password to something they couldn't guess, like a mixture of numbers and letters?
#127 [01:29] <webrosc> old accounts used username and were minecraft.net ones, they migrated over to mojang.com accounts
#128 [01:30] <mom> I just checked the mojang website and yes we did change the password there.
#129 [01:30] <mom> The password is a combo of letters/numbers
#130 [01:31] <Ryladine> mom, Does this person have access to the computer of your daughter, or does your daughter login on a computer that can be accessed?
#131 [01:31] <mom> So... it looks like we've done all we can for now, right? No her computer is safe at home and cannot be accessed by anyone at this time.
#132 [01:31] <webrosc> once its changed i would type it into the client yourself and check the remember password box so your daughter doesn't know it, but doesn't need to type it in
#133 [01:32] <webrosc> *change again
#134 [01:32] <webrosc> **changed
#135 [01:32] * Ryladine pats webrosc It will be ok.
#135 [01:32] <webrosc> just cutting out the chance of her passing it on again ;)
#136 [01:32] <Ryladine> webrosc, I meant the typo's XD
#137 [01:33] <webrosc> yh i just realised :p
#138 [01:33] <mom> I have done that in the past - not given her the password. But have decided it's probably better she figure out the "dangers" of givng out the password now - under simple games, etc, - than later when she has more serious accounts that can be compromised - kwim?
#139 [01:34] <mom> So... do you think I've done all I can regarding the person who was recently playing?
#140 [01:34] <GreyVulpine> Yes.
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#142 [01:35] <mom> Well thanks to all who jumped in. Much appreciated!
#143 [01:35] <webrosc> hope she learns the lesson faster now :)
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#156 [02:09] <Ram> I'm trying to get a minecraft skin but then it says invailed link
#157 [02:09] <Ryladine> Ram, where are you trying to upload it and what is the skin?
#158 [02:12] <Ram> It's from planet minecraft it's a skeleton in a trench coat it looks a lot like Rorseshack
#159 [02:12] <Ryladine> Ram, and how are you trying to set it?
#160 [02:13] <Ram> By clicking "Change my skin!"
#161 [02:13] <Ryladine> Ram, From the planet minecraft website or on minecraft.net?
#162 [02:14] <Ram> Well it's on planet minecraft then when I press it. It goes to minecraft.net
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#165 [02:15] <Ryladine> Ram, that sounds like the redirect is failing. Insteaed download the skin and use the browse function on minecraft.net to try and upload it instead.
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#167 [02:16] <Ram> Will it work on the Mac?
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#170 [02:17] <Ryladine> Ram, it should yes.
#171 [02:17] <Ram> Thx
#172 [02:17] * mg [mg@notlogged] has joined #minecrafthelp
#173 [02:19] <Ram> It worked! Thanks
#174 [02:20] <mg> my minecraft askes me to update now and if i click no it freezes on the loading screen if i click yes it says failed to launch a fatal error has occured
#175 [02:21] <mg> fatal error (4)
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#177 [02:23] <Ryladine> ??< fatalerror4
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#179 [02:24] <Ryladine> mg, Disable your AV and try again.
#180 [02:24] * Ram [Ram@notlogged] has quit. (Client Quit)
#181 [02:24] <mg> av?
#182 [02:24] <Ryladine> Antivirus
#183 [02:24] <mg> i dont think i have one
#184 [02:25] <mg> im on a mac
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#186 [02:25] <Lord_Ralex> what is the rest of the error?
#187 [02:25] <mg> hang on ill pull it all up
#188 [02:25] <Ryladine> Beat me to it Lord_Ralex, fast typer I see XD
#189 [02:25] * frdmn|afk is now known as frdmn
#190 [02:25] * Roy [Roy@notlogged] has joined #minecrafthelp
#191 [02:26] <Roy> hello
#192 [02:26] <Ryladine> Hello
#193 [02:26] * Smanly is now known as Smanly|Away
#194 [02:26] <Roy> who can help me?
#195 [02:26] <Ryladine> Anyone in the channel who has some free time.
#196 [02:26] <Roy> ok well i have tried everything to fix this
#197 [02:27] <Roy> nothing works
#198 [02:27] <Ryladine> Roy, What is "this"?
#199 [02:27] <Roy> stuck at mojang screen
#200 [02:28] <Roy> i have reset my minecraft folder
#201 [02:28] <Roy> still get stuck at mojang screen
#202 [02:28] <Roy> updated java
#203 [02:29] <mg> did you get it
#204 [02:29] <Ryladine> mg, No we did not. Try it agian please.
#205 [02:29] <mg> ..../user/micahcannon/library/aplicatonsupport/mincraft/bin/mincraft.jar
#206 [02:31] <Ryladine> mg, Thats not quite right, it should be something like "fatal error 4: Null" or something simmilar
#207 [02:31] <Lord_Ralex> Ryladine, it can be that
#208 [02:32] <Lord_Ralex> ??> mg mac/.minecraft
#209 [02:32] <VoxelHead> mg: (mac/.minecraft) To get at Minecraft's locally stored files on a Mac, in the Finder, from the Go menu, select Home. Then open Library, Application Support. The folder you want is "minecraft".
#210 [02:33] <mg> tracking
#211 [02:34] <mg> then what?
#212 [02:34] <Lord_Ralex> mg, delete the "bin" folder
#213 [02:34] <mg> ok
#214 [02:35] <Lord_Ralex> Once you do that, start minecraft log in
#215 [02:35] <Ryladine> Roy, go ahead and try force-updating your minecraft, I know you mentioned doing something simmilar but lets be sure.
#216 [02:36] <Roy> i tried force updating i still get stuck at the mojang screen
#217 [02:37] <Ryladine> ??> roy java/version
#218 [02:37] <VoxelHead> roy: (java/version) You can see which version of Java you have installed by going to the following page:
#219 [02:37] <VoxelHead> roy: (java/version) http://www.java.com/en/download/installed.jsp
#220 [02:37] <mg> thanks guys its working
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#222 [02:37] <Roy> java version 7
#223 [02:37] <Roy> update 17
#224 [02:41] <Ryladine> ??> roy java/lwjgl
#225 [02:41] <VoxelHead> roy: (java/lwjgl) See http://www.minecraftwiki.net/wiki/Tutorials/Update_LWJGL for a guide on manually updating to a new version of LWJGL.
#226 [02:41] <VoxelHead> roy: (java/lwjgl) Syfaro has also made an automatic updater here: http://lwjgl.syfaro.net/LWJGLUpdater.jar
#227 [02:41] <Ryladine> Roy, please run the tool specified by voxelhead.
#228 [02:41] <Roy> ok
#229 [02:41] <Roy> thanks ill try that
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#235 [02:51] <Roy> that didn't do anything still stuck at mojang screen
#236 [02:51] <Lord_Ralex> ??> Roy mac/crashreport
#237 [02:51] <VoxelHead> Roy: (mac/crashreport) How to get a crash report on a mac - http://www.minecraftwiki.net/wiki/Crash#Mac_OSX
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#239 [03:03] <Roy> i got a crash log
#240 [03:04] <Lord_Ralex> ??> Roy pastebin
#241 [03:04] <VoxelHead> Roy: (pastebin) Pastebin is a service run at http://www.pastebin.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click 'Submit', and give us the URL the site takes you to, and we can see what you have pasted.
#242 [03:04] <Roy> http://pastebin.com/zDh3c4Lb
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#244 [03:13] <Lord_Ralex> Roy, are you sure you ran the file from http://lwjgl.syfaro.net/LWJGLUpdater.jar ?
#245 [03:13] <Roy> yes
#246 [03:14] <Lord_Ralex> Roy, can you try again?
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#248 [03:14] <Roy> i guess
#249 [03:19] * Stary2001|away is now known as Stary2001
#250 [03:21] <Roy> still stuck at mojang screen
#251 [03:22] <Lord_Ralex> please redo the crash report collection
#252 [03:22] <rymate1234> Lord_Ralex: Does that tool work on a mac?
#253 [03:22] <Lord_Ralex> rymate1234, it should
#254 [03:22] <rymate1234> Just wondering
#255 [03:23] <Roy> ok ill redo the crash log
#256 [03:26] * FrasieDoodlePip [FrasieDoodlePip@notlogged] has joined #minecrafthelp
#257 [03:27] <Roy> http://pastebin.com/0mdNzJE8
#258 [03:27] <Lord_Ralex> Roy, use the tool one more time, but select "2.9.0" as the version to install
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#261 [03:28] <FrasieDoodlePip> my mineraft disappeared, my dad said we would have to buy it again. i said i would contact mojang and he said we might buy a new one because of this. can you tell me how to get it back? my pc is a mac.
#262 [03:29] <Lord_Ralex> FrasieDoodlePip, what do you mean disappeared?
#263 [03:29] <Stary2001> Do you have a minecraft account, or a mojang account?
#264 [03:29] <FrasieDoodlePip> minecraft, i bought it
#265 [03:29] <Stary2001> okay
#266 [03:29] <Stary2001> can you log in on minecraft.net
#267 [03:29] <Lord_Ralex> FrasieDoodlePip, just download the launcher from http://minecraft.net/download and run it
#268 [03:29] <M4GNUM> im having crash errors with FTB
#269 [03:30] <FrasieDoodlePip> ok thank you, i will try it
#270 [03:30] <Lord_Ralex> M4GNUM, we do not support mods here
#271 [03:30] <Stary2001> M4GNUM: go to #FTB
#272 [03:30] <M4GNUM> well then il take my buiness some where else
#273 [03:30] <Stary2001> ....yes.
#274 [03:30] <Stary2001> like #FTB
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#276 [03:31] * Lord_Ralex wishes people read the topic
#276 [03:31] <FrasieDoodlePip> i am not using any mods, i opened it, downloaded it and it said minecraft was damaged.
#277 [03:31] <Lord_Ralex> ??> FrasieDoodlePip mac/gatekeeper
#278 [03:31] * Kasey [Kasey@notlogged] has joined #minecrafthelp
#279 [03:31] <VoxelHead> FrasieDoodlePip: (mac/gatekeeper) Newer versions of OS X add new security measures which give scary warning messages for any programs not from the App store. To force your computer to allow you to play Minecraft, disable Gatekeeper entirely by following the instructions at http://support.apple.com/kb/HT5290
#280 [03:31] <VoxelHead> FrasieDoodlePip: (mac/gatekeeper) This is what the gatekeeper dialog looks like: http://cargo.dcurt.is.s3.amazonaws.com/unsigned.jpg
#281 [03:31] <FrasieDoodlePip> ermm?
#282 [03:32] <Lord_Ralex> FrasieDoodlePip, it is apple being annoying, follow the direction from http://support.apple.com/kb/HT5290 to fix your issue
#283 [03:32] <Roy> nothing is working :s
#284 [03:32] <Stary2001> Goddamnit , Apple. REALLY. :l
#285 [03:32] <FrasieDoodlePip> ok, i will try
#286 [03:32] * SirCmpwn [SirCmpwn@notlogged] has joined #minecrafthelp
#287 [03:32] <Stary2001> "oh, for anything not signed we'll make the user think their computer will explode if they run it"
#288 [03:32] <FrasieDoodlePip> thank you
#289 [03:32] * Lord_Ralex quotes yoda
#289 [03:32] <Lord_Ralex> Roy, can you get a new crash report?
#290 [03:32] <rymate1234> Fix the issue, you must.
#291 [03:33] <Lord_Ralex> Stary2001, they also disabled the web java applet, so macs cannot even use the demo or browser version
#292 [03:33] <Stary2001> ....wtf.
#293 [03:33] <Stary2001> wow.
#294 [03:33] <rymate1234> Apple: everything is security issue
#295 [03:34] <Lord_Ralex> Macs with Java 7 also have issues with Minecraft
#296 [03:34] <Roy> oh really
#297 [03:34] <Lord_Ralex> yep
#298 [03:34] <Lord_Ralex> which is what your issue is
#299 [03:34] <Roy> shuld i downgrade?
#300 [03:34] <rymate1234> Want to sync your iPad with a different computer? "K LEMME WIPE IPAD PLS"
#301 [03:34] <Lord_Ralex> Roy, if you can downgrade to 6, yes
#302 [03:34] <Stary2001> YEP. :L
#303 [03:34] <Roy> ok ill try that
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#305 [03:34] <Roy> ive done it before
#306 [03:34] <Lord_Ralex> Roy, that would be preferred
#307 [03:34] <Lord_Ralex> but iirc Apple made that nearly impossible too
#308 [03:36] <rymate1234> Hey, at least macs never get viruses huehuehue
#309 [03:36] <Lord_Ralex> rymate1234, i use linux i won't either >_> <_< >_>
#310 [03:37] <skymoy> Lord_Ralex: write your own OS and run it on a chip with non-standard opcodes
#311 [03:38] <Lord_Ralex> skymoy, now why would i do that
#312 [03:38] <skymoy> virus proofing!
#313 [03:38] <Stary2001> skymoy: ....
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#315 [03:38] <skymoy> must you be in every channel i am, soni?
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#317 [03:42] <Stary2001> Soni is back, skymoy?
#318 [03:42] <skymoy> indeed you are
#319 [03:43] <Stary2001> skymoy: i am NOT soni.
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#321 [03:45] <Roy> im now using java 1.6
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#340 [06:21] <__cake__> hello i have a question
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#342 [06:23] <__cake__> when i try to play on a multiplayer server and click on it, it freezes and just says logging in...
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#369 [08:32] <MIc_> hi
#370 [08:32] <MIc_> i buy minecraft but on the website thay say buy it now ... ??
#371 [08:32] <MIc_> i buy it like 1 years ago
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#374 [08:40] <MIc_> there someone ?
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#395 [09:56] <stayfrosty> hey guys a friend recently gifted me minecraft and ive downloaded the client and everything but when i try to login with my username and password it says 'cant connect to minecraft.net' i have no idea what could be wrong :(
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#398 [10:07] <pachuco> http://listoffreebitcoinwebsites.blogspot.com/
#399 [10:07] <pachuco> http://listoffreebitcoinwebsites.blogspot.com/
#400 [10:07] <pachuco> http://listoffreebitcoinwebsites.blogspot.com/
#401 [10:07] <pachuco> http://listoffreebitcoinwebsites.blogspot.com/
#402 [10:07] <pachuco> http://listoffreebitcoinwebsites.blogspot.com/
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#411 [10:12] <TobyMo> Our worlds were accidentally erased. Can we recover them?
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#414 [10:28] <TobyMo> How can I recover an erased world?
#415 [10:29] <Necrodoom> look in your trash can
#416 [10:31] <TobyMo> not there
#417 [10:33] <clarjon1> TobyMo: When a world is erased, it is deleted from the storage device. When you are playing the PC version of Minecraft, when you click the delete button, it says that the world will be forever unrecoverable. ( Screenshot: http://3.bp.blogspot.com/-xTwFJqhtmy0/TsCl-bJgcaI/AAAAAAAAAP4/7NoXYcBjTQE/s1600/Screen+shot+2011-11-13+at+5.58.31+PM.png )
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#420 [10:36] <Redlink1245> why does my minecraft keep crashing
#421 [10:36] <TobyMo> My son did not delete the worlds, although a friend was last playing. He did add mods. Could they have been erased by uploading added mods?
#422 [10:36] <Redlink1245> idk
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#424 [10:38] <clarjon1> TobyMo: It's quite difficult to say, really. Your best bet would be to ask the friend what all he did.
#425 [10:38] <TobyMo> ok thanks.
#426 [10:40] <clarjon1> TobyMo: If they've been deleted, there's a good chance you can't get them back, unless you, or your friend, made a backup of the world files.
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#428 [10:41] <TobyMo> thanks
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#445 [11:21] <Roemerboy_> Hello everyone
#446 [11:21] <Roemerboy_> I got a problem
#447 [11:21] <Roemerboy_> I hope you can help me
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#449 [11:21] <Roemerboy_> I want to install the Optifine and SEUS mod at my Minecraft. I followed many tutorials, but it wont work. :/
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#453 [11:28] <jmjmc1> my server i downloaded from minecraft.net is giving me an internal error whenever i try to join it
#454 [11:29] <tyteen4a03> jmjmc1, (note that there are people here, I happen to be working on something else so response time will be slower)
#455 [11:30] <tyteen4a03> jmjmc1, do you have an error message?
#456 [11:30] <tyteen4a03> or just "internal error"?
#457 [11:30] <jmjmc1> its an error message hold on and ill get it
#458 [11:31] <tyteen4a03> jmjmc1, if it's more than two lines, please use pastebin
#459 [11:31] <tyteen4a03> ??> jmjmc1 pastebin
#460 [11:31] <VoxelHead> jmjmc1: (pastebin) Pastebin is a service run at http://www.pastebin.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click 'Submit', and give us the URL the site takes you to, and we can see what you have pasted.
#461 [11:32] <jmjmc1> the message is Failed to verify username! [internal error java.net.connectionException:connect:address is invalid on local machine, or port is not valid on remot machine]
#462 [11:34] <tyteen4a03> jmjmc1, have you ever used a pirated version of Minecraft?
#463 [11:35] <jmjmc1> no i bought one of the gift cards to download it
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#466 [11:38] <tyteen4a03> jmjmc1, do you have any antiviruses or firewalls>?
#467 [11:38] <jmjmc1> i have kaspersky but i have already tried to turn that off
#468 [11:40] <tyteen4a03> jmjmc1, tried?
#469 [11:41] <jmjmc1> i looked up how to fix the error on youtube and it said if you have kaspersky try turning it off so i turned it off
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#475 [11:49] <jebus831> is there anybody here that works for minecraft.net?
#476 [11:50] <jebus831> i have bought a account and have not recived any email to set up the username or any other info other then the confim stuff saying that i will get a email
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#482 [11:55] <tubelius-> jebus831: Did you check your e-mail spam folder? Are you sure you gave the correct e-mail address?
#483 [11:56] <jebus831> yes for both double checked to make sure
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#486 [11:57] <aj_> hello
#487 [11:58] <jebus831> i can give you the email and ref number if the may help
#488 [11:58] * umby24|offline is now known as umby24
#489 [11:58] <tubelius-> that won't help, we are not Mojang
#490 [11:58] <tubelius-> hold on
#491 [11:58] <tubelius-> ??< account/resendemail
#492 [11:59] <tubelius-> ??> jebus831 account/resendemail
#493 [11:59] <VoxelHead> jebus831: (account/resendemail) https://account.mojang.com/me/resendVerifyEmail
#494 [11:59] <tubelius-> try that
#495 [11:59] <jebus831> the site account is active but the minecraft game account is not
#496 [11:59] <aj_> i bought minecraft preium and downloaded it onto a flash drive so i could play it anywhere and everytime i play single player on one computer and then on another my game never saves even after i quit and save?
#497 [12:00] <Gone_Ralex> aj_, saves are stored locally
#498 [12:00] <jebus831> it saves to your .mincraft file not the flash drive
#499 [12:00] <Gone_Ralex> aj_, they are not stored on the flash drive you are using. You have to manually copy them over
#500 [12:00] <aj_> how do i do that?
#501 [12:00] <Gone_Ralex> aj_, are both machines windows?
#502 [12:00] <aj_> yes
#503 [12:01] <Gone_Ralex> ??> aj_ win/.minecraft
#504 [12:01] <VoxelHead> aj_: (win/.minecraft) To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type "%AppData%\.minecraft", and click OK.
#505 [12:01] <tubelius-> ??< mojang/email
#506 [12:01] <jebus831> look for saves
#507 [12:01] <Gone_Ralex> Go there, and locate the "saves" folder. When you want to change computers, copy that to the flash drive
#508 [12:01] <tubelius-> ??> jebus831 mojang/email
#509 [12:01] <VoxelHead> jebus831: (mojang/email) You can email Mojang by going here: http://help.mojang.com/customer/portal/emails/new
#510 [12:02] <jebus831> ok tyvm for your help tubelius ;)
#511 [12:02] <Gone_Ralex> aj_, then copy it into the .minecraft on the other computer
#512 [12:02] <jebus831> and voxelhead
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#514 [12:02] <tubelius-> you are welcome
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#516 [12:07] <jmjmc1> tyteen4a03 are you there still?
#517 [12:07] <tyteen4a03> jmjmc1, oh hi
#518 [12:08] <tyteen4a03> ??> jmjmc1 win/hosts
#519 [12:08] <VoxelHead> jmjmc1: (win/hosts) You may have a problem with your hosts file, which overrides DNS queries. Please follow the following directions:
#520 [12:08] <VoxelHead> jmjmc1: (win/hosts) Hold down the Windows key, and press R. In the window that appears, enter "%SystemRoot%\System32\drivers\etc", and press Enter. In the window that appears you will see a file, "hosts". Open that file in Notepad, and copy the contents onto Pastebin, and give us the resulting URL.
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#522 [12:10] <jmjmc1> ok hold on
#523 [12:11] <jmjmc1> http://pastebin.com/MZq3N8Jw
#524 [12:12] <tubelius-> that's ok
#525 [12:12] <umby24> aye, nothing wrong with it.
#526 [12:13] <jmjmc1> so anyone know how to fix it?
#527 [12:16] <tubelius-> sorry, could you repeat your issue description?
#528 [12:17] <jmjmc1> i made a minecraft server and now after working on it for a few days it gives me this error "the message is Failed to verify username! [internal error java.net.connectionException:connect:address is invalid on local machine, or port is not valid on remote machine]"
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#531 [12:18] <Ryladine> jmjmc1, Wait this is a server? Remove the IP from the config, leave that value blank
#532 [12:18] <jmjmc1> how do i do that
#533 [12:19] <Ryladine> jmjmc1, you say this is a server, there should be a server.properties file with the server itself.
#534 [12:19] <jmjmc1> yes ther is
#535 [12:19] <jmjmc1> ther*
#536 [12:19] <Ryladine> jmjmc1, Edit it, and make sure the IP value is blank
#537 [12:20] <jmjmc1> the server ip is blank
#538 [12:20] <tubelius-> jmjmc1: try to restart the server
#539 [12:21] <jmjmc1> just turn it on?
#540 [12:21] <tubelius-> yes
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#542 [12:21] <jmjmc1> ok it is on now what
#543 [12:21] <tubelius-> do you get the same error?
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#545 [12:22] <jmjmc1> yes i do
#546 [12:22] <Lord_Ralex> jmjmc1, what do you see when you go to http://session.minecraft.net/game/joinserver.jsp?user=Meep&sessionId=test&serverId=test
#547 [12:23] <jmjmc1> it says bad log in
#548 [12:23] <tubelius-> did you open the link on the computer running the server?
#549 [12:23] <jmjmc1> yes i did
#550 [12:23] <Lord_Ralex> jmjmc1, you are using the server software from http://minecraft.net/download correct?
#551 [12:23] <jmjmc1> yes i am
#552 [12:23] <Lord_Ralex> Likewise the launcher from there with no mods?
#553 [12:24] <jmjmc1> no mods at all
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#555 [12:24] <Lord_Ralex> jmjmc1, can you please open the server.log file
#556 [12:25] * jojampet [jojampet@notlogged] has quit. (Client Quit)
#557 [12:25] <jmjmc1> which one?
#558 [12:25] <tubelius-> you have more than one?
#559 [12:25] <Lord_Ralex> It probably shows server
#560 [12:25] <Lord_Ralex> tubelius-, the lck file as well
#561 [12:25] <jmjmc1> yes should i not?
#562 [12:25] <tubelius-> oh
#563 [12:25] <Lord_Ralex> windows be hding the log part
#564 [12:26] <jmjmc1> ? so how do i unhide it
#565 [12:26] <Lord_Ralex> jmjmc1, Control Panel -> Folder Options -> View -> Uncheck "Hide extensions for known file types"
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#567 [12:27] <jmjmc1> where is folder options i dont see it
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#569 [12:27] <Lord_Ralex> you might need to change the "View By" on the control Panel to "Small icons"
#570 [12:27] <jmjmc1> ok
#571 [12:27] * Ishaq [Ishaq@notlogged] has joined #minecrafthelp
#572 [12:28] <tubelius-> Press alt > Tools > Folder options
#573 [12:28] <umby24> ^
#574 [12:28] <jmjmc1> its done
#575 [12:28] <Lord_Ralex> jmjmc1, now, there will be a "server.log" and a "server.log.lck" file
#576 [12:28] <Lord_Ralex> You need to open the "server.log"
#577 [12:29] <jmjmc1> ther is still multiple fi;es
#578 [12:29] <jmjmc1> files*
#579 [12:29] <tubelius-> jmjmc1: could you give 2 examples?
#580 [12:29] <Lord_Ralex> There would only be 1 server.log and 1 server.log.lck
#581 [12:29] * Andrio [Andrio@notlogged] has quit. (Quit: As long as we stand, we will fight!)
#582 [12:29] <jmjmc1> i have a 1 2 and 3
#583 [12:29] <Lord_Ralex> Ignore those
#584 [12:30] <jmjmc1> ok so the 1st one only than?
#585 [12:30] <Lord_Ralex> There should be one that is just called "server.log" without anything else
#586 [12:30] <jmjmc1> ok i see that but the server.log.ICk
#587 [12:31] <Lord_Ralex> It should be like this: http://i.imgur.com/ZPNdQcu.png
#588 [12:31] <tubelius-> forget about the .lck, just open "server.log"
#589 [12:31] <jmjmc1> your image is cut out all i see is server log and server properties
#590 [12:31] <Lord_Ralex> I know
#591 [12:31] <Lord_Ralex> because the server.log is all you need
#592 [12:31] <Lord_Ralex> Windows will show it to you like that
#593 [12:32] <Lord_Ralex> That is the file we need you to open
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#595 [12:32] <jmjmc1> oh ok then what was the server.log.lck about
#596 [12:32] * Coll [Coll@notlogged] has joined #minecrafthelp
#597 [12:33] <Lord_Ralex> A lock for the server.log file
#598 [12:33] <jmjmc1> the file is open now what
#599 [12:33] <tubelius-> jmjmc1: it's the active log file, being locked by the server
#600 [12:33] <Lord_Ralex> jmjmc1, go to the end of hte file
#601 [12:33] <jmjmc1> the hte file?
#602 [12:33] <Lord_Ralex> the *
#603 [12:33] <Lord_Ralex> Go to the end of the log file
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#605 [12:34] <jmjmc1> ok now what
#606 [12:34] <Lord_Ralex> jmjmc1, pastebin the the last bit of the file
#607 [12:35] * Jack [Jack@notlogged] has joined #minecrafthelp
#608 [12:35] <Lord_Ralex> ??> jmjmc1 pastebin
#609 [12:35] <VoxelHead> jmjmc1: (pastebin) Pastebin is a service run at http://www.pastebin.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click 'Submit', and give us the URL the site takes you to, and we can see what you have pasted.
#610 [12:35] <jmjmc1> ok
#611 [12:35] * Jack is now known as Guest17566
#612 [12:36] <Guest17566> Creepers keep spawning from no where on Minecraft for Xbox. It's since the update. Anyone else experience?
#613 [12:36] <tubelius-> Guest17566: sounds normal, could you be more specific?
#614 [12:37] <Guest17566> I could be stood anywhere on the map, day or night and they just appear in front of me. There's not just one or two, but around 10 to 20.
#615 [12:37] <jmjmc1> http://pastebin.com/E4Umjdew
#616 [12:37] <tubelius-> Guest17566: Is it a local game or a server? Have you updated to latest version?
#617 [12:38] <Guest17566> It's a server game and its since the update in the game. From last week?
#618 [12:39] <Lord_Ralex> jmjmc1, is the server on the same computer as your game?
#619 [12:39] <jmjmc1> yes it is
#620 [12:39] <tubelius-> Guest17566: try another server
#621 [12:39] <Lord_Ralex> jmjmc1, use 127.0.0.1 as the IP
#622 [12:39] <umby24> what operating system?
#623 [12:39] <Guest17566> Okay, I'll try that. Thanks!
#624 [12:39] <tubelius-> umby24: who?
#625 [12:39] <jmjmc1> for my server?
#626 [12:39] <Lord_Ralex> jmjmc1, yes
#627 [12:39] <jmjmc1> ok
#628 [12:39] <umby24> jmjmcl
#629 [12:40] * Cprossu [Cprossu@notlogged] has quit. (Ping timeout: 380 seconds)
#630 [12:40] <tubelius-> Guest17566: OK, tell us if you have more/still issues
#631 [12:40] * Guest17566 [Guest17566@notlogged] has quit. (Quit: Web client closed)
#632 [12:40] <tubelius-> umby24: That's Windows
#633 [12:40] <jmjmc1> the same error pops up
#634 [12:41] * minesdiamonds [minesdiamonds@notlogged] has joined #minecrafthelp
#635 [12:41] <umby24> jmjmcl, are you running the server from command line?
#636 [12:42] <jmjmc1> no im running it from a java
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#639 [12:42] <Lord_Ralex> jmjmc1, when did this start?
#640 [12:43] <jmjmc1> it started yesterday so i tried setting the server up again and just replacing the new world file with the old one
#641 [12:43] <jmjmc1> and it still had the same problem
#642 [12:43] <Lord_Ralex> jmjmc1, have you removed, installed, or updated any programs?
#643 [12:44] <jmjmc1> ?
#644 [12:44] * Stary2001|food is now known as Stary2001
#645 [12:44] <Lord_Ralex> jmjmc1, have you changed anything on your computer at all from the time it worked to now
#646 [12:44] <jmjmc1> no i havent
#647 [12:45] <jmjmc1> wait i restarted my computer reinstalled minecraft and the server actually
#648 [12:45] <umby24> windows 8?
#649 [12:45] <jmjmc1> yeah windows 8
#650 [12:46] <Lord_Ralex> jmjmc1, you can log in to Minecraft just fine, correct?
#651 [12:46] <umby24> seems to be an issue with a lot of windows 8 users..
#652 [12:46] <jmjmc1> yes i just cant join my own server and my friend who helped me with it cant either
#653 [12:47] <Lord_Ralex> jmjmc1, disable the windows firewall and your AV and try again please
#654 [12:47] <jmjmc1> ok
#655 [12:47] <umby24> -Djava.net.preferIPv4Stack=true <-- this java flag may help, if he runs it from command line, but I have to go to class now, sorry.
#656 [12:47] <tubelius-> ??> jmjmc1 win/firewall/disable
#657 [12:47] <VoxelHead> jmjmc1: (win/firewall/disable) How to turn off your Windows Firewall: http://windows.microsoft.com/en-us/windows-vista/turn-windows-firewall-on-or-off
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#659 [12:47] <Lord_Ralex> umby24, that is what i was thinking, although MC should bork up too
#660 [12:47] <jmjmc1> it still has the same error
#661 [12:48] <umby24> true..
#662 [12:48] <Lord_Ralex> jmjmc1, open notepad
#663 [12:48] <jmjmc1> ok
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#668 [12:49] <Lord_Ralex> put this in: java -Djava.net.preferIPv4Stack=true -cp minecraft_server.jar net.minecraft.server.MinecraftServer
#669 [12:50] <jmjmc1> ok
#670 [12:50] <Lord_Ralex> jmjmc1, click "Save As"
#671 [12:50] <jmjmc1> yes
#672 [12:50] <Lord_Ralex> Where it has "File Type", change that to "All files"
#673 [12:50] <jmjmc1> ok
#674 [12:51] * lardcake [lardcake@notlogged] has joined #minecrafthelp
#675 [12:51] <Lord_Ralex> Name the file "runserver.bat" and save it where your server is
#676 [12:51] <lardcake> helo?
#677 [12:51] <lardcake> is this the minecraft help server?
#678 [12:51] <tubelius-> lardcake: help channel, yes
#679 [12:51] * Ignorama1 [Ignorama1@notlogged] has joined #minecrafthelp
#680 [12:52] <jmjmc1> ok
#681 [12:52] <lardcake> I think some of my files are corrupted in mine craft
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#683 [12:52] <Lord_Ralex> jmjmc1, download this file and place it with the server as well: https://s3.amazonaws.com/MinecraftDownload/launcher/minecraft_server.jar
#684 [12:52] <tubelius-> ??> lardcake forceupdate
#685 [12:52] <VoxelHead> lardcake: (forceupdate) You may need to reinstall the locally installed files that Minecraft puts into place.
#686 [12:52] <VoxelHead> lardcake: (forceupdate) To do so, start Minecraft, press 'Options' (above the 'Login' button), Press 'Force update!', then press 'Done', and login to Minecraft. See http://i.imgur.com/5b09B.png for visual instructions.
#687 [12:53] <lardcake> thats the problem I cant it just says there is something wrong with my bin file and wont do it
#688 [12:53] <jmjmc1> o
#689 [12:53] <jmjmc1> ok*
#690 [12:53] <Lord_Ralex> jmjmc1, now double click the "runserver.bat" file
#691 [12:53] <lardcake> and I havent had a mod in ages which is confusing
#692 [12:54] <jmjmc1> ok
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#695 [12:54] <Lord_Ralex> jmjmc1, go to Minecraft and try to connect to the server now
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#697 [12:54] <Lord_Ralex> lardcake, are you on windows or mac?
#698 [12:54] <lardcake> mac
#699 [12:54] <Lord_Ralex> ??> lardcake mac/reinst
#700 [12:54] <VoxelHead> lardcake: (mac/reinst) You may need to reinstall the locally installed files that Minecraft puts into place.
#701 [12:54] <VoxelHead> lardcake: (mac/reinst) To do so, in the Finder, from the Go menu, select Home. Then open Library, Application Support, and then minecraft. Drag the bin and resources folders to the trash, then try running Minecraft again. Good luck!
#702 [12:55] <jmjmc1> it works now thank you
#703 [12:55] <lardcake> ok thanks ill try that
#704 [12:55] <Lord_Ralex> jmjmc1, you will have to run the server with the runserver.bat for it to work then
#705 [12:55] <lardcake> this wont delete my maps will it?
#706 [12:55] <jmjmc1> ok
#707 [12:55] <Lord_Ralex> lardcake, as long as you do not delete the saves folder
#708 [12:55] * Ignorama1 [Ignorama1@notlogged] has quit. (Ping timeout: 202 seconds)
#709 [12:55] <Lord_Ralex> lardcake, the saves folder has your worlds
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#711 [12:55] <lardcake> ok just to be sure XD
#712 [12:55] * Cprossu [Cprossu@notlogged] has joined #minecrafthelp
#713 [12:55] <tubelius-> lardcake: make a backup somewhere else
#714 [12:56] <Lord_Ralex> Just delete the "bin" and "resources" folder, but making a backup is a good way to make sure
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#717 [12:57] <lardcake> I managed to update it but it apears to be frozen on the mojang sign
#718 [12:57] <Lord_Ralex> lardcake, do you know if you have Java 7 installed?
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#721 [12:58] <tubelius-> lardcake: any texture packs?
#722 [12:58] <lardcake> nev mind it was just being slow my computer almost never does that so I freak out when it does lol
#723 [12:58] <Lord_Ralex> okay
#724 [12:58] <tubelius-> great
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#726 [12:59] <lardcake> it works perfectly now, is there any where I can put in a good word for u guys?
#727 [12:59] <Lord_Ralex> not really
#728 [12:59] * Jake is now known as Guest27105
#729 [12:59] <lardcake> meh well thanks any ways was a great help cant beleive I didnt think of that
#730 [12:59] <lardcake> meh well thanks any ways was a great help cant beleive I didnt think of that
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#732 [13:00] <tubelius-> ??< fubar/nic
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#734 [13:00] <rymate1234> Hi
#735 [13:00] <tubelius-> o/
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#744 [13:23] <Sam> hello?
#745 [13:23] <Lord_Ralex> hi
#746 [13:23] <nklinewski> my son bought a pre-paid gift card; we set up an account for him only to find out that our video card is not up to date how can we get a refund
#747 [13:23] <Lord_Ralex> nklinewski, have you tried updating the video card drivers?
#748 [13:24] <Sam> Oh ok i am trying to take things out of chests but it wont let me i cant even take armor on or off and move things around in my inverntory it isnt lag on servers. becasue it happens on my single player world too
#749 [13:24] * Westley22 [Westley22@notlogged] has joined #minecrafthelp
#750 [13:24] <nklinewski> my video card is integrated on the motherboard?
#751 [13:25] <Lord_Ralex> nklinewski, was it one of those cards: https://minecraft.net/prepaid
#752 [13:25] <nklinewski> can i just update a driver or do i need a new video card
#753 [13:25] <Lord_Ralex> nklinewski, we can try to see if there is a driver update
#754 [13:25] * Cieronph_WTF [Cieronph_WTF@notlogged] has joined #minecrafthelp
#755 [13:25] <nklinewski> we bought the card from target
#756 [13:26] <Lord_Ralex> Prepaid cards are not refundable as stated on the Terms and Conditions with the card
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#758 [13:26] <nklinewski> i dont have my laptop with me now im at work
#759 [13:26] <Lord_Ralex> nklinewski, when you get to the laptop, please come back and we can see if we can help
#760 [13:27] <nklinewski> is there a way to put his account balance back on the card?
#761 [13:27] <nklinewski> ok will do thank you for your help
#762 [13:27] <Sam> Oh ok i am trying to take things out of chests but it wont let me i cant even take armor on or off and move things around in my inverntory it isnt lag on servers. becasue it happens on my single player world too
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#764 [13:28] <Lord_Ralex> Sam, what happens when you try?
#765 [13:29] <Sam> when i try it just stays there
#766 [13:29] <Sam> oh i sorted it
#767 [13:29] <Lord_Ralex> Sam, has it worked before on that computer
#768 [13:29] <Sam> thanks anyway
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#774 [13:33] <nklinewski> can you download the game onto a nexus 7 tablet?
#775 [13:33] <nklinewski> or ipad
#776 [13:33] <Ryladine> There is an ipad version but it must be purchased seperately.
#777 [13:34] <nklinewski> ? what is I bought a prepaid gift card can i use that to purchase it thru my account once i am logged into the account on the ipad
#778 [13:35] <Lord_Ralex> nklinewski, there is 3 versions of Minecraft
#779 [13:35] <Lord_Ralex> there is the PC/Mac version, which is what you have, along with the PE and Xbox version
#780 [13:35] <Lord_Ralex> The versions are not interchangeable
#781 [13:37] <nklinewski> Im confused; lol cant i just login to my account from the ipad then download the ipad version from your website? I have not redeemed any monies yet; at least i dont think we did
#782 [13:38] <Lord_Ralex> nklinewski, the card bought at Target is for the PC edition of Minecraft
#783 [13:38] <Lord_Ralex> You would need the PE edition for the ipad
#784 [13:38] <Lord_Ralex> That version is not available though the Minecraft site
#785 [13:39] <nklinewski> ok thank u again; so what happens if i am not able to update our video card?
#786 [13:40] <Lord_Ralex> nklinewski, you would just have to get a new computer. Mojang cannot offer a refund with prepaid cards.
#787 [13:40] <nklinewski> ty
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#794 [13:55] <Absol> Voxelhead has returned. Returning to my cave.
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#797 [13:55] <benhunter09> Wb Voxel the Head!
#798 [13:56] <benhunter09> ?? Bot
#799 [13:56] <tubelius-> ?? bot
#800 [13:57] <tubelius-> :|
#801 [13:57] <benhunter09> Umm
#802 [13:57] * mindcat [mindcat@notlogged] has joined #minecrafthelp
#803 [13:57] <VoxelHead> bot: I just type quickly.
#804 [13:57] <VoxelHead> bot: I just type quickly.
#805 [13:57] <benhunter09> There we go
#806 [13:57] <tubelius-> :)
#807 [13:58] <DopeGhoti> PSA: When Vox re-joins, he's slow for a few minutes as he has a few thousand server-side messages to chew on before parsing channel messages.
#808 [13:58] <DopeGhoti> ⋯-=≡★ ♪ The More You Know… ♫
#809 [14:00] <benhunter09> Cool, so if we waited about a min it will be fine?
#810 [14:01] <tubelius-> OK
#811 [14:01] <tubelius-> it seems
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#813 [14:02] <benhunter09> ?? Bot
#814 [14:02] <VoxelHead> bot: I just type quickly.
#815 [14:02] <benhunter09> yay!
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#817 [14:06] * TitoMPG [TitoMPG@notlogged] has joined #minecrafthelp
#818 [14:07] <TitoMPG> hey has anyone had sound issues? the audio plays for 5 min then cuts out?
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#820 [14:08] <TitoMPG> i have tried re downloading java, mincraft launcher, done a restore point, and many oither things
#821 [14:08] <NukYzZ> Viao, mi lagga tanto Minecraft ! Come faccio? Prima non mi laggava :(
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#823 [14:08] <Bismarc> NukYzZ: Could you translate that to english please?
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#825 [14:09] <Bismarc> nvm
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#828 [14:14] <jmjmc1> i was here to get a problem fixed earlier but the fix has stopped working.... i was told to use runserver.bat to run my server but now that program isnt working
#829 [14:16] * mib_cbdjra [mib_cbdjra@notlogged] has joined #minecrafthelp
#830 [14:18] <mib_cbdjra> http://listoffreebitcoinwebsites.blogspot.com/
#831 [14:18] <mib_cbdjra> http://listoffreebitcoinwebsites.blogspot.com/
#832 [14:18] <mib_cbdjra> http://listoffreebitcoinwebsites.blogspot.com/
#833 [14:18] <mib_cbdjra> http://listoffreebitcoinwebsites.blogspot.com/
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#837 [14:23] <jmjmc1> hello?
#838 [14:24] <TitoMPG> they arent really typing much
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#840 [14:24] <jmjmc1> i see
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#844 [14:27] <jmjmc1> i was here earlier and got my problem fixed by-ut now the solution stopped working
#845 [14:27] <Bismarc> Sorry I'm here but I can't answer these questions that's all
#846 [14:28] <jmjmc1> ok ill just wait for someone else
#847 [14:29] <jmjmc1> where is everyone else
#848 [14:30] * sammyb [sammyb@notlogged] has joined #minecrafthelp
#849 [14:30] <Bismarc> IDK You may wanna try tomorrow or something
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#851 [14:31] <jmjmc1> yeah but i kinda have a major problem
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#857 [14:32] <Bismarc> How could I try?
#858 [14:32] <Guest46620> I have a crash issue when trying to load any of my worlds:
#859 [14:32] <Guest46620> ---- Minecraft Crash Report ---- // There are four lights! Time: 4/15/13 11:29 AM Description: Exception in server tick loop java.lang.NoClassDefFoundError: rq at gm.a(ServerConfigurationManager.java:320) at bec.b(IntegratedServerListenThread.java:90) at net.minecraft.server.MinecraftServer.r(MinecraftServer.java:703) at net.minecraft.server.MinecraftServer.q(MinecraftServer.java:599) at bdz.q(IntegratedServer.java:123)
#860 [14:33] <Guest46620> How can I get this to stop?
#861 [14:33] <jmjmc1> idk i just messaged the person that helped me earlier
#862 [14:34] <Bismarc> ?? crash/report
#863 [14:34] <Guest46620> Ok thanks anyway do you happen to know anywhere else I could send a crash report to mojang?
#864 [14:34] <Bismarc> One sec
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#867 [14:35] <Bismarc> ?? crashreport
#868 [14:35] <VoxelHead> crashreport: How to get a crash report: http://www.minecraftwiki.net/wiki/Crash#How_to_get_a_crash_report
#869 [14:35] <Bismarc> Guest46620: Try the link
#870 [14:36] <Guest46620> Thanks I'll try
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#873 [14:38] <jmjmc1> i was here around 12:30 and got a solution to the problem with my server (the soulution was to run my server with runserver.bat) but now the solution has stopped working
#874 [14:39] <Bismarc> jmjmc1: Soz don't know how to work that
#875 [14:39] <jmjmc1> ok
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#878 [14:41] <jmjmc1> Lord_Ralex can you help me again
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#881 [14:42] <jmjmc1> anyone that can help?
#882 [14:43] <Bismarc> jmjmc1: Don't think Lord_Ralex or anyone else is on apart from me and I only know the basics
#883 [14:43] <WolfBro> Jag har precis köpt mitt minecraft account, men när jag skulle skriva in vad jag skulle heta så loggade den automatiskt ut mig av säkerhetssjäl. när jag försöker att logga in igen så funkar det inte. jag har bevis på att jag har betalat och att det är rätt mail. vi hr försökt att reseta koden men det funkar inte heller. snälla, hjälp?????
#884 [14:43] <jmjmc1> ok i just thought id try asking him he was the one that helped me earlier
#885 [14:43] <tyteen4a03> I wish I knew enough Danish or Swedish
#886 [14:44] <WolfBro> I can speak english
#887 [14:44] <tyteen4a03> Lord_Ralex has lessons I think
#888 [14:44] <jmjmc1> ok
#889 [14:44] <Bismarc> Ok
#890 [14:44] <tyteen4a03> WolfBro, oh great :)
#891 [14:44] <WolfBro> I just bought my minecraft account, but when I would write what I would hot so it automatically logged me out of the safety of soul. when I try to log in again so it does not work. I have proof that I have paid and it is the right email. we hr tried to reseta code but it does not work either. please help???
#892 [14:44] <tyteen4a03> jmjmc1, how did Lord_Ralex's solution stopped working?
#893 [14:44] <WolfBro> hot' my name........ sorry
#894 [14:44] <jmjmc1> it wont open or anything
#895 [14:45] <WolfBro> no
#896 [14:45] <tyteen4a03> firstly, jmjmc1, WolfBro:
#897 [14:45] <tyteen4a03> ?? irc/multitasking
#898 [14:45] <Absol> irc/multitasking: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#899 [14:45] <tyteen4a03> jmjmc1, does it open for a second then closes itself?
#900 [14:45] <tyteen4a03> WolfBro, you must finish the whole password reset procedure first
#901 [14:46] <jmjmc1> yes it does it normally opened java with it
#902 [14:46] <tyteen4a03> WolfBro, then use your Mojang account email and your new password to log in
#903 [14:46] <tyteen4a03> jmjmc1, open the file with notepad
#904 [14:46] <WolfBro> I've done it. but I get the mail that my password has been reset. but it does not work
#905 [14:46] <jmjmc1> ok
#906 [14:46] <tyteen4a03> WolfBro, does the same password work on account.mojang.com
#907 [14:46] <WolfBro> wait
#908 [14:47] <tyteen4a03> jmjmc1, move the pointer to the end of the line, press Enter, type in "pause" (without quotes), and save it
#909 [14:47] <tyteen4a03> jmjmc1, now run it
#910 [14:47] <WolfBro> no it does not work
#911 [14:48] <jmjmc1> it still does the same thing just closes...
#912 [14:48] <tyteen4a03> jmjmc1, has that solution worked before?
#913 [14:48] <tyteen4a03> WolfBro, wait for a few minutes for it to reset, if not you'll have to email Mojang
#914 [14:49] <jmjmc1> hold on i just reread your instructions and i forgot to hit enter
#915 [14:49] <WolfBro> ok but i've already been waiting for like, 10 mins and it does not work
#916 [14:49] <jmjmc1> now it opens but doesnt open the server
#917 [14:49] <tyteen4a03> jmjmc1, what does the command prompt say?
#918 [14:50] <tyteen4a03> WolfBro, yeah, sounds like your account is stuck
#919 [14:50] <tyteen4a03> WolfBro, email Mojang for a password reset with your Mojang account email and your Transaction ID
#920 [14:50] <tyteen4a03> ??> WolfBro mojang/email
#921 [14:50] <Absol> WolfBro: (mojang/email) You can email Mojang by going here: http://help.mojang.com/customer/portal/emails/new
#922 [14:50] <WolfBro> ok
#923 [14:51] <jmjmc1> The command prompt says could not find or load main class net.minecraft.server.MinecraftsERVER
#924 [14:52] <tyteen4a03> jmjmc1, make sure minecraft_server.jar is right next to the runserver.bat
#925 [14:52] <jmjmc1> ok that might have been it
#926 [14:53] <jmjmc1> its next to run server now
#927 [14:53] <tyteen4a03> jmjmc1, now run the server again
#928 [14:53] <jmjmc1> do i take pause out of the runserver.bat file first?
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#930 [14:55] <jmjmc1> take that as a no so i ran the runserver.bat file again and it says the same thing
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#932 [14:57] <acerspyro> I know it's not very legit, but is there a way to get the minecraft source code to do mods?
#933 [14:57] <jmjmc1> tyteen4a03? you there?
#934 [14:57] <tyteen4a03> acerspyro, not unless you decompile it
#935 [14:57] <acerspyro> With what tool?
#936 [14:57] <acerspyro> A java decompiler, I know
#937 [14:57] <tyteen4a03> acerspyro, Java Decompiler does the job fairly well, but your best bet of asking these kind of question would be #risucraft
#938 [14:57] <acerspyro> But what is it called
#939 [14:58] <acerspyro> kk
#940 [14:58] <tyteen4a03> acerspyro, I think they have deobfuscated source codes
#941 [14:58] <tyteen4a03> jmjmc1, you may have a corrupt minecraft_server.jar
#942 [14:58] <acerspyro> I'm sure there is a java decompiler in my packages collection
#943 [14:58] <tyteen4a03> jmjmc1, redownload it from http://minecraft.net/download
#944 [14:58] <jmjmc1> ok
#945 [14:58] <Lord_Ralex> probably #minecraftforge or #mcp as well acerspyro
#946 [14:58] <tyteen4a03> acerspyro, it's an executable
#947 [14:58] <tyteen4a03> oh Lord_Ralex is back
#948 [14:58] <acerspyro> ik
#949 [14:58] <Lord_Ralex> somewhat tyteen4a03
#950 [14:58] <acerspyro> I'm on linux
#951 [14:59] * Rmar|AFK is now known as Rmarmorstein
#952 [14:59] <acerspyro> The package collection is full of junk you'll never use as well as everything you need
#953 [14:59] <Lord_Ralex> acerspyro, http://mcp.ocean-labs.de/index.php/MCP_Channel_Info
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#955 [14:59] <Lord_Ralex> those channels will help you
#956 [14:59] <acerspyro> kk
#957 [15:00] <acerspyro> ty
#958 [15:00] <jmjmc1> tyteen the when i try to redownload the file it just opens the program
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#962 [15:02] <jmjmc1> hello? tyteen4a03 you there?
#963 [15:02] <tyteen4a03> jmjmc1, save, not open
#964 [15:03] <jmjmc1> so right click not left click
#965 [15:03] <tyteen4a03> jmjmc1, go to the Downloads folder and drag minecraft_server.jar to the right directory
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#967 [15:04] <jmjmc1> the download from minecraft.net is a .exe not .jar
#968 [15:06] <tyteen4a03> Lord_Ralex, did you give him the ipv6 patch for exe or jar
#969 [15:06] <Lord_Ralex> jar
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#971 [15:06] <tyteen4a03> !server
#972 [15:06] <tyteen4a03> jmjmc1, get this file instead: https://s3.amazonaws.com/MinecraftDownload/launcher/minecraft_server.jar?7250725163390
#973 [15:08] <Bakerlady> I'm trying to start another account but I don"t receive the email verification email.
#974 [15:08] <tyteen4a03> Bakerlady, which email provider are you using?
#975 [15:08] <Bakerlady> gmail
#976 [15:09] <tyteen4a03> Bakerlady, firstly check your email spelling and your spam box
#977 [15:09] <jmjmc1> ok
#978 [15:09] <Bakerlady> ok, thank you , I'm 100% sure the spelling iscorrect, but I will check again.
#979 [15:10] <jmjmc1> tyteen that fixed the problem thankyou
#980 [15:10] <tyteen4a03> Bakerlady, have you bought Minecraft yet?
#981 [15:10] <tyteen4a03> jmjmc1, no problem
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#984 [15:12] <tink> i just tried to buy the game and then it said something about illinois residences and not being able to support it or something at this time and sorry for the inconvience...
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#986 [15:13] <Bismarc> brb
#987 [15:13] <Lord_Ralex> tink, Moneybookers is not able to process transactions in Illinois
#988 [15:13] <Bakerlady> it was not in the spam folder
#989 [15:13] <GreyVulpine> Unfortunately, both moneybookers and paypal have issues in illinois. You're better off going for a prepaid card from one of your local game stores. See: http://www.minecraft.net/prepaid
#990 [15:13] <Lord_Ralex> GreyVulpine, paypal does too?
#991 [15:13] <GreyVulpine> Pretty sure
#992 [15:13] <Bakerlady> Yes , i have an account already and so do 4 other ppl in my household
#993 [15:13] <Lord_Ralex> thought it was just bookers
#994 [15:14] <tink> my paypal stuff has never not worked
#995 [15:14] <GreyVulpine> Might have just been moneybookers then
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#997 [15:15] <tink> ok thanks
#998 [15:15] <Lord_Ralex> GreyVulpine, looks like only MB http://help.mojang.com/customer/portal/articles/417071-i-can%E2%80%99t-purchase-minecraft
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#1000 [15:15] <GreyVulpine> Ah
#1001 [15:16] <tyteen4a03> Bakerlady, have you paid for Minecraft yet?
#1002 [15:16] <GreyVulpine> There used to be problems with paypal payments in illinois a while ago
#1003 [15:16] <Bakerlady> no , not for this account
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#1006 [15:17] <tyteen4a03> Bakerlady, when did you register this account?
#1007 [15:17] <Bismarc> Bakerlady: Have you checked your important folder?
#1008 [15:17] <Bakerlady> just now 10 min ago?
#1009 [15:18] <Bakerlady> I will check again'
#1010 [15:18] <tyteen4a03> Bakerlady, either Mojang is eating emails or Gmail is eating emails (which is quite rare)
#1011 [15:18] <Bismarc> Soz
#1012 [15:19] <Bakerlady> ok, I will try a different email account, thank you for your help.
#1013 [15:19] <Bismarc> np
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#1019 [15:24] <Bismarc> tyteen4a03: What does the plus signs mean at the side?
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#1023 [15:25] <tyteen4a03> Bismarc, +username = voiced = recognized helpers, @username = op = channel managers
#1024 [15:25] <tyteen4a03> (and bots, occasionally)
#1025 [15:25] <Bismarc> thanks
#1026 [15:26] <Roeth> Can you use 2 different names or do you have to pay for each name? I bought minecraft for my son, but I want to be able to play on his multiplayer so I can keep an eye on what he's doing
#1027 [15:26] <Lord_Ralex> You have to buy each name
#1028 [15:26] <Bismarc> How come I'm not one of the +'s I come regulary?
#1029 [15:26] <Roeth> ok, thanks
#1030 [15:26] <Lord_Ralex> Bismarc, you have ot earn it
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#1032 [15:26] <Bismarc> Ok then, But how?
#1033 [15:27] <Lord_Ralex> Helping for a while, not asking for it, things like that
#1034 [15:27] <Bismarc> Sure thing
#1035 [15:27] <Bismarc> Cheers
#1036 [15:27] <tyteen4a03> Bismarc, by doing the four things I asked you to do earlier
#1037 [15:27] <Bismarc> ?
#1038 [15:27] * tyteen4a03 facepalms
#1038 [15:28] <tyteen4a03> Bismarc, by being 1. Observant, 2. Courteous, 3. Knowledgeable, and 4. Humble
#1039 [15:28] <tyteen4a03> sense of humour highly advised
#1040 [15:28] <Bismarc> Ok, I try to do that
#1041 [15:28] <Bismarc> But just don't know how. I don't know much
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#1044 [15:29] <Absol> Voxelhead has returned. Returning to my cave.
#1045 [15:30] <tyteen4a03> Bismarc, resort to point 1
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#1059 [15:41] <Guest62798> how do I change my user name?
#1060 [15:41] <GreyVulpine> Currently not possible
#1061 [15:41] <Lutzee> You cannot
#1062 [15:41] <Guest62798> WHY?
#1063 [15:41] * DAN [DAN@notlogged] has joined #minecrafthelp
#1064 [15:41] <GreyVulpine> http://help.mojang.com/customer/portal/articles/928638-minecraft-usernames
#1065 [15:42] <DAN> Hello?
#1066 [15:42] <GreyVulpine> Hello
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#1069 [15:42] <Guest80914> why does it say my account does not exist
#1070 [15:43] <Guest80914> when i have bought the game and have the reciept and have before made my account and played minecraft and now i go to login and it says my username doesn not even exist
#1071 [15:43] <GreyVulpine> Are you using your email address as your username?
#1072 [15:43] <Guest80914> i have tried everything on the mojang site and minecraft site there is no record of my account
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#1075 [15:44] <Extreme> Guest80914: username?
#1076 [15:44] <GreyVulpine> Guest21614 - try a http://minecraft.net/retrievename on all email addresses you use.
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#1078 [15:44] <GreyVulpine> This should give you an email back, if there's an email account that has a mojang username attached to it.
#1079 [15:45] <Guest80914> there says no record of any email address
#1080 [15:45] <GreyVulpine> If you cannot get back an email, you'll need to contact Mojang support directly by filling a support ticket
#1081 [15:45] <Guest80914> thats what i thought i was doing by contacting this
#1082 [15:45] <Odhran> IIDemonZII jim_mccourt@hotmail.co.uk my problem is that i know my password is right but it is saying wrong password
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#1087 [15:46] <Guest80914> this looks os sketchy
#1088 [15:46] <GreyVulpine> Guest21614 - We're community-run support. To get in contact with Mojang support proper, you need: http://help.mojang.com/customer/portal/emails/new
#1089 [15:46] <Guest80914> so*
#1090 [15:46] <GreyVulpine> er, bleh, Guest80914.
#1091 [15:46] <Guest80914> oh thanks
#1092 [15:46] <Odhran> i no my password is right but its saying wrong password
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#1094 [15:46] <Extreme> .paid IIDeamonZII
#1095 [15:46] <Syer> Extreme: false
#1096 [15:46] <GreyVulpine> Odhran - Try resetting your password from: https://account.mojang.com/resetpassword/request
#1097 [15:46] * Bismarc [Bismarc@notlogged] has joined #minecrafthelp
#1098 [15:46] <Bismarc> Soz don't know what happened there
#1099 [15:47] <Extreme> .paid IIDemonZII
#1100 [15:47] <Syer> Extreme: true
#1101 [15:47] <Odhran> i already have it says wrong password
#1102 [15:47] <GreyVulpine> Odhran - When you're trying to log into mojang.com?
#1103 [15:47] <Odhran> no when im trying to log into minecraft
#1104 [15:48] <GreyVulpine> Odhran - Into the launcher, or the website?
#1105 [15:48] <Odhran> both
#1106 [15:48] <GreyVulpine> What is the exact error when you're trying to log into the launcher?
#1107 [15:49] <Odhran> it just says login failed
#1108 [15:49] <GreyVulpine> Odhran - Log into mojang.com, Use your email address as your username
#1109 [15:50] <GreyVulpine> Odhran - Are you able to log in there?
#1110 [15:50] <DopeGhoti> !topic insert PSA: Know anyone in the Boston Marathon? http://is.gd/YCUAcS
#1111 [15:50] <Odhran> no
#1112 [15:50] <GreyVulpine> Odhran - And even after a reset, you're still unable to log in?
#1113 [15:51] <Odhran> hang on
#1114 [15:52] <Odhran> it didnt even send me anything to reset my password
#1115 [15:52] <GreyVulpine> Odhran - Make sure you're checking the right email account
#1116 [15:52] <Odhran> i am
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#1118 [15:53] <GreyVulpine> Odhran - If you put in your email address at: http://minecraft.net/retrievename -- Do you see it returning your minecraft username as an email?
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#1120 [15:54] <Odhran> i got the email stating my username
#1121 [15:54] <mark__> hello im having a problem i cant get minecraft to start... i get the log in screen and when i do log in it go black
#1122 [15:54] <mark__> ?
#1123 [15:55] <GreyVulpine> Odhran - Then I'd wait for the password reset email. It may just take a little bit of time to get to you
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#1125 [15:55] <Extreme> ??> mark__ forceupdate
#1126 [15:55] <VoxelHead> mark__: (forceupdate) You may need to reinstall the locally installed files that Minecraft puts into place.
#1127 [15:55] <VoxelHead> mark__: (forceupdate) To do so, start Minecraft, press 'Options' (above the 'Login' button), Press 'Force update!', then press 'Done', and login to Minecraft. See http://i.imgur.com/5b09B.png for visual instructions.
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#1129 [15:56] <acerspyro> sug.oi?
#1130 [15:56] <Lord_Ralex> acerspyro, if you were wanting him, doing that just makes it useless
#1131 [15:56] <mark__> thanks guys its working
#1132 [15:56] <acerspyro> Trying not to uselessly ping him if he's not on...
#1133 [15:56] <Lord_Ralex> acerspyro, if he is not on, then why would it be useless?
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#1135 [15:57] <acerspyro> right
#1136 [15:57] <acerspyro> sugoi?
#1137 [15:58] <acerspyro> Looks like he's AFK
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#1139 [15:58] <andria> can i play the demo more than once? or after the time (5days) are up that is it till i buy it?
#1140 [15:59] <Stary2001> if you reset the world
#1141 [15:59] <Stary2001> yes you can
#1142 [15:59] <andria> so if i rest the world then the 5 day will also start over?
#1143 [16:00] <andria> reset..
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#1145 [16:01] <Extreme> andria, are you talking about the demo?
#1146 [16:01] <acerspyro> yes
#1147 [16:01] <Extreme> then no iirc
#1148 [16:01] <Lord_Ralex> You can
#1149 [16:02] <Lord_Ralex> There is a button that is "Reset Demo" that resets the world and the time
#1150 [16:02] <Lord_Ralex> There is a button that is "Reset Demo" that resets the world and the time
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#1152 [16:03] <acerspyro> Anyone here else than sugoi coding in C++?
#1153 [16:04] <acerspyro> :(
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#1155 [16:04] <Bismarc> brb
#1156 [16:05] <andria> yes i am talking about the demo, where can i find this "reset demo" button?
#1157 [16:06] <andria> is it the reset demo world button on the start screen?
#1158 [16:06] <Lord_Ralex> andria, yes, it should be
#1159 [16:06] <GreyVulpine> Yes
#1160 [16:07] <andria> ok thanks for every ones help!
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#1167 [16:16] <Bismarc> Sorry i'm back
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#1189 [16:40] <zain> hi my son deleted the MCPC by accident and on reinstall its errors 24
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#1192 [16:41] <tyteen4a03> zain, are you on iOS or Android?
#1193 [16:43] <zain> android ty
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#1198 [16:44] <tyteen4a03> zain, hang on
#1199 [16:44] <zain> ok cheers
#1200 [16:44] <tyteen4a03> zain, do you mean -24 or 24?
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#1202 [16:45] <zain> unknown system error not sure if there is any sign with it
#1203 [16:46] * Smanly|Away [Smanly|Away@notlogged] has quit. (Ping timeout: 202 seconds)
#1204 [16:47] <zain> its -24 ty
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#1206 [16:47] <Extreme> tyteen4a03, is it ok if I have a bot here?
#1207 [16:48] <csommers> my server isnt connecting. whats going on?
#1208 [16:48] <Extreme> csommers, IP?
#1209 [16:48] <tyteen4a03> Extreme, what does it do
#1210 [16:48] <tyteen4a03> zain, factory reset
#1211 [16:48] <csommers> 72.50.141.75
#1212 [16:48] <Extreme> ---- Minecraft Crash Report ---- // I let you down. Sorry
#1213 [16:48] <Watermelon> ??> Extreme pastebin
#1214 [16:48] <VoxelHead> Extreme: (pastebin) Pastebin is a service run at http://www.pastebin.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click 'Submit', and give us the URL the site takes you to, and we can see what you have pasted.
#1215 [16:48] <tyteen4a03> zain, you have rooted your device but you forgot to do a factory reset
#1216 [16:48] <Extreme> anyone here?
#1217 [16:48] <Watermelon> Extreme: Please ask your question and wait patiently. If nobody replies within 10 minutes, ask for help here: http://www.minecraftforum.net/forum/155-support/
#1218 [16:49] <Extreme> # A fatal error has been detected by the Java Runtime Environment:
#1219 [16:49] <Watermelon> ??> Extreme pastebin
#1220 [16:49] <VoxelHead> Extreme: (pastebin) Pastebin is a service run at http://www.pastebin.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click 'Submit', and give us the URL the site takes you to, and we can see what you have pasted.
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#1223 [16:49] <Extreme> basically all that
#1224 [16:49] <zain> thanks all i,ll try that
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#1226 [16:49] <tyteen4a03> Extreme, I think WugBot covers that
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#1228 [16:50] <tyteen4a03> Extreme, I'll bring it to DopeGhoti, for now please keep it off the channel
#1229 [16:50] <Extreme> alright
#1230 [16:51] <DopeGhoti> Extreme: no, we have enough bots; thanks.
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#1249 [16:58] <joejoe> hi, I'm trying to use an American express card to purchase minecraft but it just says "please enter a valid card number"
#1250 [16:58] * kusanagi [kusanagi@notlogged] has quit. (Ping timeout: 190 seconds)
#1251 [16:58] <tyteen4a03> joejoe, make sure you did choose AE as your payment method
#1252 [16:59] <joejoe> I did... like 8 times...
#1253 [17:02] <tyteen4a03> joejoe, are you purchasing Minecraft using this link? http://minecraft.net/store/gift
#1254 [17:02] <joejoe> yes
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#1256 [17:05] <joejoe> should I download the link you put on the screen?
#1257 [17:08] <tyteen4a03> joejoe, no
#1258 [17:09] <tyteen4a03> still waiting for the page to load myself
#1259 [17:09] <joejoe> k
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#1261 [17:11] <DopeGhoti> !topic -1
#1262 [17:12] <DopeGhoti> !topic insert PSA: No cell coverage in Boston; if you are looking to contact loved ones, use email
#1263 [17:13] <tyteen4a03> DopeGhoti, oh, the n was eaten
#1264 [17:13] <joejoe> ?
#1265 [17:14] <DopeGhoti> tyteen4a03: in the quiet words of Mary: "Come again?"
#1266 [17:14] <tyteen4a03> DopeGhoti, eh?
#1267 [17:14] <tyteen4a03> joejoe, the gift page decided to not load... hang on
#1268 [17:15] <joejoe> ?? uhh.. can u help me get minecraft
#1269 [17:16] <Lord_Ralex> tyteen4a03, loads for me
#1270 [17:16] <tyteen4a03> Lord_Ralex, not loading here, strange
#1271 [17:16] <Lord_Ralex> does https://account.mojang.com/buy/minecraft load for you?
#1272 [17:17] <tyteen4a03> Lord_Ralex, using both that and mc.net/store/buy
#1273 [17:17] <joejoe> no do you have 800 number
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#1275 [17:18] <tyteen4a03> joejoe, Mojang does not offer phone support
#1276 [17:18] <tyteen4a03> joejoe, Mojang does not offer phone support
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#1278 [17:18] <Lord_Ralex> hmm
#1279 [17:18] <Lord_Ralex> using American Express?
#1280 [17:19] <joejoe> yes
#1281 [17:19] <Lord_Ralex> went to where it would do that and it is not showing AE as an option
#1282 [17:19] <Lord_Ralex> looks like Skrill/Moneybookers does not allow AE to be used
#1283 [17:19] <joejoe> right, is that my problem?
#1284 [17:20] <DopeGhoti> quite possibly. might want to try PayPal instead.
#1285 [17:20] <Lord_Ralex> From what I see while trying to do it, they don't allow AE
#1286 [17:20] <joejoe> I dont have a paypal account
#1287 [17:20] <DopeGhoti> that's easily fixed.
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#1289 [17:21] <Lord_Ralex> joejoe, you do not need one
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#1291 [17:21] <Lord_Ralex> joejoe, however it would be good to make one, you do not need to make a Paypal account to use it
#1292 [17:21] <joejoe> ok thank you can you please send me the link?
#1293 [17:21] <Lord_Ralex> and Paypal does allow AE
#1294 [17:21] <joejoe> thx
#1295 [17:22] <Lord_Ralex> joejoe, https://account.mojang.com/buy/minecraft?agent=minecraft At the bottom, select "Paypal" as the method
#1296 [17:22] <joejoe> thajk you
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#1300 [17:29] <andrewniebla> hello - can someone help me with a question about Mac architecture?
#1301 [17:30] <Lutzee> Maybe...
#1302 [17:30] <Lutzee> Am i guessing you are on a powerPC mac?
#1303 [17:30] <andrewniebla> hi there - i'm doing this on behalf of my son ... this is an old mac computer
#1304 [17:31] <andrewniebla> processor dual 2.3 gh power pcg5
#1305 [17:31] <andrewniebla> 7.5 gb ddr2 sdram - but i says is not a supported archiectecture for the desktop version of minacraft
#1306 [17:31] <DopeGhoti> LWJGL is not compatible with RISC Macs, unfortunately
#1307 [17:32] <andrewniebla> ok - so i will need to get him something newer than this old chevy 57.
#1308 [17:32] <DopeGhoti> I'm afraid so
#1309 [17:32] <andrewniebla> i guess any new pc will do?
#1310 [17:32] <DopeGhoti> (Honestly, I'm shocked that you got nearly 8GB of RAM into a PPC Mac (: )
#1311 [17:32] <DopeGhoti> yeah, pretty much anything off the shelf other than a Chromebook will be able to run Minecraft
#1312 [17:32] <andrewniebla> like he does not mean any like monser game computer for minecraft (i dont know much abou the game)
#1313 [17:33] <DopeGhoti> though you probably want to stter away from poorly-powered mobile GPUs
#1314 [17:33] <DopeGhoti> If you want to stick with Macs, I'd go for a Mac Mini or an iMac; either will run it perfectly well
#1315 [17:33] <andrewniebla> ok i will try a decent entry level PC them - and thanks a lot for your support ... you saved me spending lost of time on the internet
#1316 [17:33] <DopeGhoti> my pleasure
#1317 [17:33] <DopeGhoti> happy hunting
#1318 [17:34] <andrewniebla> haha thanks nice people of the Mine.
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#1350 [18:20] <mineking209> I bought Minecraft for my PC on line. I am trying to play and being told that I am not premium. How do I get to play the full version that I paid for?
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#1409 [19:05] <mr_ninja_dude> please help my minecraft was hacked
#1410 [19:06] <tyteen4a03> ??> mr_ninja_dude hacked
#1411 [19:06] <Lutzee> http://help.mojang.com/customer/portal/articles/361483-my-account-was-hacked
#1412 [19:06] <tyteen4a03> ??+ hacked|http://help.mojang.com/customer/portal/articles/361483-my-account-was-hacked
#1413 [19:06] <mr_ninja_dude> they set it up to their mojang account, migrated it so i have too log in with their email which i dont know
#1414 [19:07] <Lutzee> mr_ninja_dude: Follow the instructions listed in that article
#1415 [19:07] <mr_ninja_dude> they could have also changed the password
#1416 [19:07] <Lutzee> TU10 for xbox release tomorrow btw
#1417 [19:08] <tyteen4a03> Lutzee, does it fix xbox/tu9/serverlost?
#1418 [19:08] <Lutzee> One asumes so
#1419 [19:08] <tyteen4a03> ok
#1420 [19:08] <Lutzee> Just only a twitter post from 4J
#1421 [19:08] <mr_ninja_dude> nevermind that article was emailed to me before and was no help
#1422 [19:09] <Lutzee> Have you contacted the custommer account support?
#1423 [19:09] * NinjaKirby [NinjaKirby@notlogged] has joined #minecrafthelp
#1424 [19:09] <Lutzee> tyteen4a03: fix confirmed 4 days ago
#1425 [19:10] <Lutzee> http://www.minecraftforum.net/topic/1274802-mcxbla-title-update-change-logs-title-update-10/
#1426 [19:10] <mr_ninja_dude> they dont have a call centre
#1427 [19:10] <tyteen4a03> Lutzee, he emailed Mojang
#1428 [19:10] <Lutzee> mr_ninja_dude: there is an email form link in that article, have you used it?
#1429 [19:10] <mr_ninja_dude> i need someone ffrom mojang/minecraft to look at my account history and find the email
#1430 [19:11] <mr_ninja_dude> the hacker used
#1431 [19:11] <Lord_Ralex> mr_ninja_dude, no one here is from Mojang
#1432 [19:11] <mr_ninja_dude> i know :(
#1433 [19:11] <Lord_Ralex> mr_ninja_dude, just contact Mojang and have them reset the email for the account
#1434 [19:11] <mr_ninja_dude> does anyone have the link for that
#1435 [19:11] <Lord_Ralex> mr_ninja_dude, they will not tell you the email that it was put on either most likely
#1436 [19:11] <mr_ninja_dude> and also i dont know what the hackers email is
#1437 [19:12] <Lord_Ralex> ??> mr_ninja_dude mojang/email
#1438 [19:12] <VoxelHead> mr_ninja_dude: (mojang/email) You can email Mojang by going here: http://help.mojang.com/customer/portal/emails/new
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#1444 [19:23] <HunterN> hello?
#1445 [19:23] <HunterN> I need help launching mineraft
#1446 [19:24] * mr_ninja_dude [mr_ninja_dude@notlogged] has quit. (Quit: Web client closed)
#1447 [19:27] * Gilded_Knight [Gilded_Knight@notlogged] has quit. (Quit: http://www.mibbit.com ajax IRC Client)
#1448 [19:28] <DopeGhoti> HunterN: what happens when you try to start it?
#1449 [19:29] <HunterN> sorry i was gone
#1450 [19:29] <HunterN> it has a launch4j error
#1451 [19:29] <HunterN> i reinstalled java and it didn't fix it
#1452 [19:35] <webrosc> click dragging of items is 1.5 isn't it?
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#1454 [19:36] <cestislife> mhmm
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#1460 [19:45] * Vicadoose [Vicadoose@notlogged] has joined #minecrafthelp
#1461 [19:45] <Vicadoose> Can i please change my minecraft name?
#1462 [19:46] <Lutzee> Vicadoose: that is not possible at this time
#1463 [19:47] <Vicadoose> My name is currently vicadoose on minecraft i would like to change it to BananaMaster can you please do so!! :(((
#1464 [19:47] <_Rogue_> Vicadoose wait for update 1.6
#1465 [19:47] <_Rogue_> iirc
#1466 [19:47] <Vicadoose> Then i will be able to change it?
#1467 [19:47] <_Rogue_> If the info I read was correct, yes
#1468 [19:48] <Vicadoose> What do you mean the info you read?
#1469 [19:48] <_Rogue_> some announcement somewhere, I'm going to ask later anyhow
#1470 [19:48] <Vicadoose> If i were to change it where would i go to? here? or where?
#1471 [19:49] <Lord_Ralex> Vicadoose, you will have to wait
#1472 [19:49] <Vicadoose> Where would i go tho? please answer!
#1473 [19:49] <Lord_Ralex> no one knows really if it is happening or how it will be done if they do
#1474 [19:49] <Lord_Ralex> We do not know
#1475 [19:49] <Vicadoose> You guys should really do it!
#1476 [19:49] <Lord_Ralex> We do not work with Mojang
#1477 [19:49] <Lord_Ralex> We have no access to anything with accounts
#1478 [19:49] <Vicadoose> then where do u work
#1479 [19:50] <Lord_Ralex> We are volunteers
#1480 [19:50] <Vicadoose> who should i contact?
#1481 [19:50] <Lord_Ralex> Who give our time to be here
#1482 [19:50] <_Rogue_> Vicadoose no one
#1483 [19:50] <Lord_Ralex> You cannot change your name, so no one can help
#1484 [19:50] <Vicadoose> i contact no one?
#1485 [19:50] <_Rogue_> mojang doesn't support name changes at this time
#1486 [19:50] <Vicadoose> no but for the info on when it will happen
#1487 [19:50] <_Rogue_> I couldn't find it
#1488 [19:50] <Vicadoose> and if it will
#1489 [19:51] <_Rogue_> It might be a rumor, hence why I'm going to ask
#1490 [19:51] <Vicadoose> kk thanks ill be waiting here :)
#1491 [19:51] <Vicadoose> ur going to ask now?
#1492 [19:51] <Vicadoose> right?
#1493 [19:52] <Vicadoose> hello?
#1494 [19:52] <_Rogue_> whenever someone from mojang is available that I can contact them
#1495 [19:52] <_Rogue_> till then, nothing
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#1497 [19:52] <Vicadoose> is there any way for me to contact?
#1498 [19:52] <Vicadoose> for me to contact them?
#1499 [19:52] <Lord_Ralex> If you are going to ask for a username change, they will not do it
#1500 [19:53] <Vicadoose> is there anyway for me to contact them tho
#1501 [19:53] <Syfaro> Marc at one point said that they were coming soon, but never gave a specific time.
#1502 [19:53] <_Rogue_> syf if marc said it, then no need to ask
#1503 [19:53] <_Rogue_> since I was going to ask him anyhow lmao
#1504 [19:53] <Elystus> he's said on multiple occasions that they are being worked on
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#1506 [19:54] <Vicadoose> lol what number can i contact :PPPPP
#1507 [19:54] <Elystus> However, he never gave a specific date. I doubt he has been told a date of any sort, because he would of notified one of us probably.
#1508 [19:54] <Syfaro> There is no number of support for this mind of thing.
#1509 [19:54] <Syfaro> Kind*
#1510 [19:54] <webrosc> http://help.mojang.com/customer/portal/articles/928638-minecraft-usernames
#1511 [19:54] <Lord_Ralex> Mojang does not have a call center
#1512 [19:54] <Vicadoose> kk and mark is who again? the creater?
#1513 [19:54] <webrosc> thats what marc linked me when i asked if there was any sort of eta on changes
#1514 [19:54] <Syfaro> Support person
#1515 [19:55] <_Rogue_> Vicadoose what are you trying to accomplish
#1516 [19:55] <Lord_Ralex> https://twitter.com/Marc_IRL/ <- Marc
#1517 [19:55] <Vicadoose> Nvm :(
#1518 [19:56] * Vicadoose [Vicadoose@notlogged] has quit. (Quit: Web client closed)
#1519 [19:56] * _Rogue_ hates people
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#1523 [20:02] <jimbo123> i forgot my password on my minecraft account what do i do
#1524 [20:02] <jimbo123> ?
#1525 [20:02] * IronWaffle [IronWaffle@notlogged] has joined #minecrafthelp
#1526 [20:03] <jimbo123> hello
#1527 [20:03] <jimbo123> What the heck
#1528 [20:03] <E1ias> I'm having the issue of when I log in, all I get is a black screen.
#1529 [20:03] <E1ias> I have tried re-downloading minecraft and it has not helped
#1530 [20:04] <jimbo123> HELLO
#1531 [20:04] <jimbo123> well i forgot the password though
#1532 [20:04] <jimbo123> on my ccount
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#1536 [20:10] <E1ias> hi, having an issue when I log in to minecraft. it either gets stuck on the update screen or is just a black screen and stays frozen
#1537 [20:12] * osuka_ [osuka_@notlogged] has joined #minecrafthelp
#1538 [20:12] <E1ias> anyone out there?
#1539 [20:12] <osuka_> Me
#1540 [20:12] <osuka_> You
#1541 [20:12] <osuka_> and Zooboomafoo
#1542 [20:12] <osuka_> Is that how you spell it? lol
#1543 [20:12] * steven [steven@notlogged] has joined #minecrafthelp
#1544 [20:12] <osuka_> You need any help today mate?
#1545 [20:12] <E1ias> ya
#1546 [20:13] * kusanagi [kusanagi@notlogged] has joined #minecrafthelp
#1547 [20:13] <steven> yyes
#1548 [20:13] <E1ias> when i log into minecraft it freezes just a black screen
#1549 [20:13] <steven> too many times to log in
#1550 [20:14] <steven> has me locked out of skins
#1551 [20:14] <osuka_> Elias: Is your minecraft modded? Or is it vanilla?
#1552 [20:14] <steven> vanilla
#1553 [20:15] <E1ias> i've tried restarting my computer, and then I tried reinstalling minecraft
#1554 [20:15] <E1ias> neither of these worked, and now i'm worried I did something stupid when I reinstalled and I deleted my worlds or something...
#1555 [20:16] <osuka_> E1ias: You probably deleted some files... try a force update
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#1557 [20:16] <E1ias> how?
#1558 [20:17] <Lord_Ralex> ??> E1ias forceupdate
#1559 [20:17] <VoxelHead> E1ias: (forceupdate) You may need to reinstall the locally installed files that Minecraft puts into place.
#1560 [20:17] <VoxelHead> E1ias: (forceupdate) To do so, start Minecraft, press 'Options' (above the 'Login' button), Press 'Force update!', then press 'Done', and login to Minecraft. See http://i.imgur.com/5b09B.png for visual instructions.
#1561 [20:21] * Fogger_ is now known as Fogger
#1562 [20:22] <E1ias> well, now it freezes on the mojang blue and white screen...
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#1570 [20:46] <Jajajava1> Can anyone help me, I can't get on any single Multiplayer server and it keeps saying Connection Lost with like some url under it.
#1571 [20:46] * Oerg866_ [Oerg866_@notlogged] has quit. (Ping timeout: 202 seconds)
#1572 [20:46] <Extreme> Jajajava1, what is the URL?
#1573 [20:47] <Jajajava1> hold on
#1574 [20:47] <Jajajava1> let me do it
#1575 [20:47] * Oerg866 [Oerg866@notlogged] has joined #minecrafthelp
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#1577 [20:47] <Jajajava1> It says Failed to login and like lots of like random phrases
#1578 [20:48] <Jajajava1> Could it be because of Firewall?
#1579 [20:49] <DopeGhoti> !topic -1
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#1588 [21:17] <laurendarcy> I recently downloaded the BDcraft texture pack. My minecraft now will not open past the long-in page, it freezes, then goes to a black screen. I've stopped programs running in the background to give it more RAM and I've deleted the texture pack file from my computer but it still isn't helping. Help?
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#1591 [21:22] <frustrated> I cannot log my son onto Minecraft on his computer. We purchased the download last night and he was able to log on once, but that was it. HELP!
#1592 [21:22] <Bugboy1028> frustrated, someone will be with you shorty
#1593 [21:22] <Bugboy1028> Did you got crash report?
#1594 [21:23] <Bugboy1028> or juwst black screen?
#1595 [21:23] <frustrated> I have no idea what a crash report is, but I do get the black screen.
#1596 [21:23] <Bugboy1028> how old is your son?
#1597 [21:23] <frustrated> 13.
#1598 [21:24] <Lord_Ralex> frustrated, are you on a mac or windows?
#1599 [21:24] <frustrated> Windows.
#1600 [21:24] <Bugboy1028> 7 or 8?
#1601 [21:24] <Bugboy1028> OR XP or vista?
#1602 [21:25] <frustrated> Okay, I have no idea where to even look for that information.
#1603 [21:25] <Lord_Ralex> frustrated, so you are able to the log in information, it tells you it is updating, and then you get a black screen?
#1604 [21:25] <frustrated> Vista.
#1605 [21:26] <Lord_Ralex> Are you able to enter your login information, it tell you it is updating, and then it black screens?
#1606 [21:26] <frustrated> I am able to log in and then sometimes I get the updating screen prior to the black screen and other times I go directly to the black screen.
#1607 [21:27] <Bugboy1028> frustrated, you should try Force-Update
#1608 [21:27] <Bugboy1028> ??> frustrated update
#1609 [21:27] <frustrated> I did that too, and I got nothing.
#1610 [21:27] <Lord_Ralex> frustrated, do you know what the cmd is?
#1611 [21:27] <frustrated> CMD? No clue.
#1612 [21:28] <Bugboy1028> Cmd.exe
#1613 [21:28] <Lord_Ralex> Okay, then we will try this first
#1614 [21:28] <Lord_Ralex> frustrated, please go to this site: http://www.java.com/en/download/testjava.jsp
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#1617 [21:28] <Lord_Ralex> frustrated, and please tell us if it provides some information on your computer
#1618 [21:28] * MiniRoseMom [MiniRoseMom@notlogged] has joined #minecrafthelp
#1619 [21:29] <frustrated> Lord_Ralex, I am looking at that site right now...
#1620 [21:29] <Lord_Ralex> frustrated, does it show some information about your copmuter?
#1621 [21:29] <Lord_Ralex> computer*?
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#1624 [21:30] <frustrated> It tells me there is an older version has been detected. Should I download?
#1625 [21:30] * Iguana|Away is now known as Iguana
#1626 [21:30] <Lord_Ralex> frustrated, we will need to update Java then it sounds like. First we need to see what version you will need
#1627 [21:31] <frustrated> How do I know what version I need?
#1628 [21:31] <Lord_Ralex> frustrated, go to "Start", then go to the "Control Panel", then "System"
#1629 [21:32] <frustrated> Ralex, what am I looking for?
#1630 [21:32] <Lord_Ralex> frustrated, we are determining if you have a 32 or 64 bit version of windows
#1631 [21:32] <Lord_Ralex> that will determine what java version we will need to isntall
#1632 [21:32] <frustrated> 32.
#1633 [21:32] <Lord_Ralex> okay
#1634 [21:33] <frustrated> How do I know what version of Java will be installed?
#1635 [21:33] <Lord_Ralex> frustrated, go to http://www.oracle.com/technetwork/java/javase/downloads/jre7-downloads-1880261.html and download and install the "Windows x86 Offline" exe
#1636 [21:33] * Corin|Away [Corin|Away@notlogged] has joined #minecrafthelp
#1637 [21:33] * Corin|Away is now known as Corin
#1638 [21:35] <frustrated> Lord_Ralex, it is downloading now...
#1639 [21:35] <MiniRoseMom> I purchased Minecraft and when trying to download I get the error message "Java(TM) Platform SE Binary has stopped working." I have uninstalled/reinstalled Java, checked to see that I have an awesome graphics card which meets requirements, and disabled the AVG antivirus, but to no avail. How do I get this to work or get my money back??
#1640 [21:35] <MiniRoseMom> I'm on 32 bit
#1641 [21:36] * WrittenLegend [WrittenLegend@notlogged] has joined #minecrafthelp
#1642 [21:36] <WrittenLegend> my minecraft crashed and i dont know why
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#1644 [21:37] <frustrated> Lord_Ralex, the Java setup is telling me to close this window before continuing. What else do I need to know?
#1645 [21:38] <Lord_Ralex> frustrated, once it is installed, just come back
#1646 [21:38] * cojo is now known as Guest59108
#1647 [21:38] <Guest59108> Hello, I no longer have access to the email account that was set up with my minecraft account and I would like to change my email address. Please help!
#1648 [21:38] <Lord_Ralex> Guest59108, http://help.mojang.com/customer/portal/articles/329530-my-email-account-has-changed-
#1649 [21:38] * iPeer [iPeer@notlogged] has quit. ()
#1650 [21:38] <frustrated> Is there only this one chat room? I am really not sure how I arrived to this place to start with!
#1651 [21:38] <Guest59108> been there and it's no help
#1652 [21:38] <Lord_Ralex> Guest59108, have you read it?
#1653 [21:39] <Guest59108> yes
#1654 [21:39] <Lord_Ralex> frustrated, one sec, i can get you a direct link here
#1655 [21:39] <Guest59108> and I've followed the steps and clicked the link saying "i no longer have access to my email"
#1656 [21:39] <WrittenLegend> where do you show mojang the crash reports
#1657 [21:39] <Lord_Ralex> frustrated, open notepad and put this in there: http://webchat.esper.net/?channels=minecrafthelp
#1658 [21:40] <frustrated> THANK YOU!
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#1661 [21:40] <Guest59108> ok
#1662 [21:40] <Lord_Ralex> ??> WrittenLegend pastebin
#1663 [21:40] <VoxelHead> WrittenLegend: (pastebin) Pastebin is a service run at http://www.pastebin.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click 'Submit', and give us the URL the site takes you to, and we can see what you have pasted.
#1664 [21:40] <Lord_Ralex> Guest59108, " locate the transaction ID or gift code from when the account was purchased, and contact customer support. Please provide the transaction ID, the old email, your new email, and we'll change it for you."
#1665 [21:40] <Guest59108> thanks!
#1666 [21:40] <Lord_Ralex> Guest59108, you have ot email mojang
#1667 [21:40] <WrittenLegend> thanks
#1668 [21:40] <Lord_Ralex> (and that was on the article Guest59108)
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#1672 [21:43] <demon> hey all my minecafts been loading or the past 2 hours
#1673 [21:43] <demon> what should i do
#1674 [21:44] <Lord_Ralex> demon, close it, then force update
#1675 [21:44] <Lord_Ralex> ??> demon forceupdate
#1676 [21:44] <VoxelHead> demon: (forceupdate) You may need to reinstall the locally installed files that Minecraft puts into place.
#1677 [21:44] <VoxelHead> demon: (forceupdate) To do so, start Minecraft, press 'Options' (above the 'Login' button), Press 'Force update!', then press 'Done', and login to Minecraft. See http://i.imgur.com/5b09B.png for visual instructions.
#1678 [21:47] <demon> ok now the button where the force update is now saying Will Force!
#1679 [21:48] <Lord_Ralex> demon, click "Done", then lgo in
#1680 [21:48] <Lord_Ralex> log in*
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#1682 [21:49] <Valleyg> my connection reset all the time, is it the server or my internet connection who suck?
#1683 [21:50] <demon> works tyvm
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#1686 [21:53] <demon> 1 more question i cant seem to make To Many Items work
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#1690 [21:59] <MiniRoseMom> I purchased Minecraft and when trying to download I get the error message "Java(TM) Platform SE Binary has stopped working." I have uninstalled/reinstalled Java, checked to see that I have an awesome graphics card which meets requirements, and disabled the AVG antivirus, but to no avail. How do I get this to work or get my money back??
#1691 [22:01] * frustrated [frustrated@notlogged] has joined #minecrafthelp
#1692 [22:01] <frustrated> Lord_Ralex?
#1693 [22:01] <Lord_Ralex> ?
#1694 [22:01] <Lord_Ralex> You installed the update, correct?
#1695 [22:01] <frustrated> I did.... and still I have nothing but the black screen.
#1696 [22:02] <Lord_Ralex> Okay
#1697 [22:02] <Lord_Ralex> frustrated, follow the directions VoxelHead is about to give you
#1698 [22:02] <Lord_Ralex> ??> frustrated win/crashreport
#1699 [22:02] <VoxelHead> frustrated: (win/crashreport) How to get a crash report on Windows - http://www.minecraftwiki.net/wiki/Crash#Windows
#1700 [22:02] <frustrated> I did get a file that has an error message... I am not sure if it is anything that will help, though.
#1701 [22:03] <Lord_Ralex> oh, you do?
#1702 [22:03] <frustrated> A fatal error has been detected by the Java Runtime Environment:
#1703 [22:03] <Lord_Ralex> frustrated, then please open the file and follow the directions by VoxelHead so we can see it
#1704 [22:03] <Lord_Ralex> ??> frustrated pastebin
#1705 [22:03] <VoxelHead> frustrated: (pastebin) Pastebin is a service run at http://www.pastebin.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click 'Submit', and give us the URL the site takes you to, and we can see what you have pasted.
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#1709 [22:06] <frustrated> Hopefully I did this correctly... http://pastebin.com/2QEC1e3J
#1710 [22:06] <Lord_Ralex> frustrated, you missed the end of the file, but this will do
#1711 [22:06] <Lord_Ralex> ??> frustrated win/dxdiag/bat
#1712 [22:06] <VoxelHead> frustrated: (win/dxdiag/bat) Please download this file. Save it anywhere and run it. After a while it will show you a textfile. Paste the contents of that file on www.pastebin.com copy the link you are sent to, and paste it to us.
#1713 [22:06] <VoxelHead> frustrated: (win/dxdiag/bat) Windows DxDiag Collector: http://mcfaq.hfbgaming.com/tools/CreateDxdiag.bat
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#1715 [22:11] * FrustratedFather [FrustratedFather@notlogged] has joined #minecrafthelp
#1716 [22:12] <FrustratedFather> My sons minecraft is not working, it tells me to send a crash file to Mojang but it doesn't tell me where to send the file.
#1717 [22:13] <frustrated> Lord_Ralex / VoxelHead: I am not sure I have the right information... What part of that file are you looking for?
#1718 [22:14] <Lord_Ralex> frustrated, did you run that file that VoxelHead linked?
#1719 [22:14] * jen [jen@notlogged] has joined #minecrafthelp
#1720 [22:15] <FrustratedFather> Minecraft has crashed and it is telling me to send a crash report to Mojang. no email address, so where do I send the file.
#1721 [22:15] <Lord_Ralex> ??> FrustratedFather pastebin
#1722 [22:15] <VoxelHead> FrustratedFather: (pastebin) Pastebin is a service run at http://www.pastebin.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click 'Submit', and give us the URL the site takes you to, and we can see what you have pasted.
#1723 [22:15] <jen> why is
#1724 [22:15] <frustrated> I believe so... the file has a lot of information but what piece are you looking for specifically?
#1725 [22:15] <Lord_Ralex> frustrated, we will need the whole thing
#1726 [22:15] <jen> why can't i play on my tablet?
#1727 [22:16] <Lord_Ralex> jen, did you buy the PE edition of Minecraft?
#1728 [22:16] * GreenNinja86 [GreenNinja86@notlogged] has joined #minecrafthelp
#1729 [22:16] <jen> no i bought the full version
#1730 [22:17] <Lord_Ralex> jen, the PC version is not the PE edition
#1731 [22:17] <Lord_Ralex> jen, the PC version is only for PC/Mac, it goes not give you the PE edition which is what is needed on tablets
#1732 [22:17] <GreenNinja86> I cannot log in to minecraft, but i can log into mojang and minecraft.net. can someone help me please?
#1733 [22:17] <Lord_Ralex> GreenNinja86, have you bought minecraft?
#1734 [22:18] <GreenNinja86> yes im premium
#1735 [22:18] <GreenNinja86> Ive bought and donated!
#1736 [22:18] <Lord_Ralex> GreenNinja86, log in to http://account.mojang.com/me please
#1737 [22:18] <jen> my computer's hard drive took a dumb so that means i can't play?
#1738 [22:19] <Lord_Ralex> jen, unless you buy the PE edition, correct
#1739 [22:19] <GreenNinja86> ive done that. im logged into mojang.
#1740 [22:19] <Lord_Ralex> GreenNinja86, do you see a screen like this: http://img.mcf.li/games_landing_pages.png
#1741 [22:20] <jen> that sucks thanks for your help
#1742 [22:20] <GreenNinja86> no. it says my acct.
#1743 [22:20] <frustrated> Lord_Ralex... http://pastebin.com/pezpyYT1
#1744 [22:21] <Lord_Ralex> GreenNinja86, so it does not show a Minecraft thing there?
#1745 [22:21] <GreenNinja86> no.
#1746 [22:21] <Lord_Ralex> GreenNinja86, that account does not have Minecraft. What was the username you chose?
#1747 [22:21] <GreenNinja86> GreenNinja86 is my name on minecraft.
#1748 [22:21] <Lord_Ralex> .paid GreenNinja86
#1749 [22:21] <Syer> Lord_Ralex: true
#1750 [22:22] <Lord_Ralex> GreenNinja86, then you are using the wrong account
#1751 [22:22] <GreenNinja86> i have the transaction number of me paying for it and everything
#1752 [22:22] <Lord_Ralex> GreenNinja86, are you certain that the account you are logging in as is the one you bought it on?
#1753 [22:23] <GreenNinja86> hold on..
#1754 [22:23] <FrustratedFather> http://pastebin.com/TkW5WrPU
#1755 [22:24] <frustrated> VoxelHead... http://pastebin.com/pezpyYT1
#1756 [22:24] <Lord_Ralex> frustrated, is this a desktop or laptop?
#1757 [22:24] <frustrated> Desktop
#1758 [22:24] * Valleyg [Valleyg@notlogged] has quit. (Ping timeout: 190 seconds)
#1759 [22:25] <Lord_Ralex> frustrated, download and install this: https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=17407&lang=eng
#1760 [22:25] <Lord_Ralex> FrustratedFather, it is the mods that are installed that are causing your issue
#1761 [22:26] <frustrated> Okay... I will right now.
#1762 [22:26] <Lord_Ralex> FrustratedFather, the only advice we can give is force updating, which removes all mods
#1763 [22:26] <FrustratedFather> how do you fix the game
#1764 [22:26] <Lord_Ralex> FrustratedFather, force updating will remove all the mods, but any worlds that were made while they were installed will not work
#1765 [22:27] <GreenNinja86> well....i have another email, but when i request a reset password, i dont get anything.
#1766 [22:28] <FrustratedFather> got it thanks
#1767 [22:28] <GreenNinja86> any idea?
#1768 [22:29] <Lord_Ralex> GreenNinja86, only really checking spam and probably in 10-15 minutes
#1769 [22:29] * FrustratedFather [FrustratedFather@notlogged] has quit. (Quit: Web client closed)
#1770 [22:29] <GreenNinja86> ok....
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#1772 [22:32] <Bugboy1028> frustrated, thanks for bein patient
#1773 [22:33] <frustrated> Lord_Ralex - that download did not work. I get an error message stating ..."this file is unpacked. The executable you are attempting to run has been corrupted..."
#1774 [22:34] <Lord_Ralex> frustrated, what tells you that?
#1775 [22:34] <GreenNinja86> got it. thank you!!!
#1776 [22:34] <frustrated> An "Intel(R) Chipset Graphics Driver Software" pop up box.
#1777 [22:35] <Lord_Ralex> is that what told you that error?
#1778 [22:35] <frustrated> Yes.
#1779 [22:35] <Lord_Ralex> frustrated, can you redownload it and try again?
#1780 [22:35] <frustrated> Sure.
#1781 [22:35] <Lord_Ralex> To be honest, never heard of it doing that
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#1784 [22:37] <crazykilla075> does anyone have a second? i need help with a crash. i have mods installed so if i need to go somewhere specific let me know
#1785 [22:37] <frustrated> Lord_Ralex... same message.
#1786 [22:37] <Lord_Ralex> frustrated, :/
#1787 [22:37] <Syfaro> crazykilla075: this channel is only for vanilla support
#1788 [22:37] <Lord_Ralex> let me look around to see what could cause that
#1789 [22:38] <crazykilla075> i have a link for pastebin with the crash report
#1790 [22:38] <Syfaro> ralex, what's the channel for mod support?
#1791 [22:38] <Lord_Ralex> uh
#1792 [22:38] <crazykilla075> that would help
#1793 [22:38] <Lord_Ralex> no idea
#1794 [22:39] <Bugboy1028> crazykilla075 and Syfaro , try #risucraft ... not 100% gurantee they will hlep
#1795 [22:39] <demon> how do i get to many items working i did all the %appdata%
#1796 [22:39] <Lord_Ralex> frustrated, try seeing what this site tells you to install: http://www.intel.com/p/en_US/support/detect/graphics
#1797 [22:40] <Lord_Ralex> frustrated, i have not heard of the exe causing that error and a quick look does not show anything, so we will have to see if the intel identifying tool can provide a working driver
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#1801 [22:46] <frustrated> Lord_Ralex... I get the same message. As soon as the installation wizard appears and I hit next the first time, I get that same error message.
#1802 [22:46] <Lord_Ralex> :/
#1803 [22:47] <frustrated> I just do not understand how he was able to play the first time we downloaded the file and has not been able to open it again.
#1804 [22:48] <Bugboy1028> frustrated, we're trying our best.
#1805 [22:48] <Bugboy1028> frustrated, any other computer device we can use
#1806 [22:50] <frustrated> Phones and Kindles.
#1807 [22:50] <Bugboy1028> any other computers?
#1808 [22:50] * Smanly|Away is now known as Smanly
#1809 [22:51] <Bugboy1028> or...
#1810 [22:53] <Bugboy1028> frustrated, it's 5.99 for iPad/iPhone
#1811 [22:53] <frustrated> Not here. My laptop is at my office.
#1812 [22:53] <Bugboy1028> frustrated, maybe it works on your laptop.
#1813 [22:53] <Bugboy1028> if not, come here again
#1814 [22:53] <Bugboy1028> however, we are trying our best to help you.
#1815 [22:54] <frustrated> He has Minecraft on a ipod and his kindle, and honestly I would rather him play on his computer and not mine.
#1816 [22:54] * Tonux [Tonux@notlogged] has joined #minecrafthelp
#1817 [22:55] <Bugboy1028> frustrated, Lord_Ralex will try and help you again.
#1818 [22:55] <frustrated> I greatly appreciate all of the help I have been receiving. I honestly had no idea that there was such a large community... or a chat room offering help for that matter.
#1819 [22:55] * Rmarmorstein is now known as Rmar|AFK
#1820 [22:56] <Bugboy1028> frustrated, is your kid still there?
#1821 [22:57] <Lord_Ralex> frustrated, okay, let's try a different way to install that driver
#1822 [22:57] <frustrated> As pathetic as this sounds, I sent him to bed while I sit as his computer trying to figure this out... pretty sure Parent of the Year is coming my way :)
#1823 [22:58] <Lord_Ralex> frustrated, this might get a bit complex though
#1824 [22:58] <Lord_Ralex> frustrated, please download this file. Do not extact or run it yet: https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=17408&lang=eng&OSVersion=Windows%20Vista%20*&DownloadType=
#1825 [22:58] <frustrated> Fantastic...
#1826 [22:59] <Bugboy1028> frustrated, place it on desktop
#1827 [23:00] <frustrated> Save it to my desktop?
#1828 [23:00] <Bugboy1028> nvm
#1829 [23:00] <Bugboy1028> download as it is
#1830 [23:00] <Bugboy1028> :3
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#1832 [23:01] <frustrated> Lord_Ralex / Bugboy - I should open the file or save it?
#1833 [23:01] <Lord_Ralex> just save it
#1834 [23:01] <frustrated> to my desktop?
#1835 [23:01] <Lord_Ralex> that will be fine
#1836 [23:02] * crazykilla075 [crazykilla075@notlogged] has quit. (Quit: irc2go)
#1837 [23:02] <frustrated> Lord_Ralex - Open/Open Folder or Close now that the download is complete?
#1838 [23:02] <Lord_Ralex> Open folder
#1839 [23:03] <frustrated> Okay... so far so good!
#1840 [23:03] <Lord_Ralex> frustrated, create a new folder on your desktop
#1841 [23:04] <frustrated> Done
#1842 [23:04] * Gilded_Knight [Gilded_Knight@notlogged] has joined #minecrafthelp
#1843 [23:04] <Lord_Ralex> frustrated, move the zip into that folder
#1844 [23:04] <frustrated> Done
#1845 [23:05] <Lord_Ralex> frustrated, extract the files in the zip into that folder
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#1847 [23:08] <frustrated> Lord_Ralex... I am right clicking to extract the files but it is telling me that the zipped folder is empty.
#1848 [23:08] <Lord_Ralex> frustrated, are you able to open the zip?
#1849 [23:09] <frustrated> It is telling me it is invalid.... where do you think I messed this up at?
#1850 [23:09] <Lord_Ralex> frustrated, i don't think it is you
#1851 [23:09] <Bugboy1028> This is getting stranger and straner.
#1852 [23:09] <Lord_Ralex> frustrated, what antivirus do youhave
#1853 [23:10] <Bugboy1028> frustrated, will you be willing to install one of the software for us?
#1854 [23:12] <Bugboy1028> ??> frustrated Teamviewer
#1855 [23:12] <VoxelHead> frustrated: (teamviewer) Teamviewer is a remote access software, which enables other people to, with your permission, access your computer remotely and attempt to perform troubleshooting and diagnostics.
#1856 [23:12] <VoxelHead> frustrated: (teamviewer) Teamviewer's website is here: http://www.teamviewer.com/en/index.aspx
#1857 [23:12] <frustrated> Oh wait... I downloaded it again and I think it is working this time.
#1858 [23:13] <Bugboy1028> are you able to open zip?
#1859 [23:13] <frustrated> Lord_Ralex, I think it worked, what is next?
#1860 [23:14] <Lord_Ralex> frustrated, Click Start » Computer » Properties » Device Manager.
#1861 [23:15] <cestislife> Right click on computer ^
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#1863 [23:16] <frustrated> You all have had amazing patience.... but I am not seeing "Computer" on my start menu.
#1864 [23:16] * IronWaffle [IronWaffle@notlogged] has joined #minecrafthelp
#1865 [23:16] <Lord_Ralex> click "Start", in the search box, type in "device manager"
#1866 [23:17] <frustrated> Is that the same as "Run"?
#1867 [23:17] <Bugboy1028> yes
#1868 [23:17] <Andrio> no.
#1869 [23:17] <Lord_Ralex> it won't
#1870 [23:18] <Bugboy1028> ugh.
#1871 [23:18] <Bugboy1028> frustrated, go directly to control panel.
#1872 [23:18] <cestislife> This is the box they are refering to.
#1873 [23:18] <cestislife> http://puu.sh/2AZtH
#1874 [23:18] <frustrated> I AM THERE... I got there a different way, but I am there!
#1875 [23:18] <Lord_Ralex> yay
#1876 [23:18] <Lord_Ralex> okay
#1877 [23:18] <Lord_Ralex> Click "Display adapters"
#1878 [23:18] <Bugboy1028> cestislife, http://puu.sh/2AZtH wont work
#1879 [23:18] <frustrated> Done
#1880 [23:19] <Lord_Ralex> then right click the "Intel(R)" one and select "Update Driver Software"
#1881 [23:19] <cestislife> Bugboy1028: I deleted it.
#1882 [23:19] <Bugboy1028> -.-
#1883 [23:19] <frustrated> I am assuming that I will manually browse for software update?
#1884 [23:19] <Lord_Ralex> frustrated,
#1885 [23:19] <Lord_Ralex> yes
#1886 [23:20] <Lord_Ralex> it will be that folder we had you make earlier
#1887 [23:20] <frustrated> Graphics/HDMI/Lang?
#1888 [23:20] * IronWaffle [IronWaffle@notlogged] has quit. (Ping timeout: 190 seconds)
#1889 [23:21] <Lord_Ralex> Graphics
#1890 [23:21] * Oerg866 [Oerg866@notlogged] has quit. (Read error: No route to host)
#1891 [23:21] <frustrated> Oh my word... now what?
#1892 [23:22] * Oerg866 [Oerg866@notlogged] has joined #minecrafthelp
#1893 [23:22] <Lord_Ralex> Click ok
#1894 [23:22] <frustrated> Next?
#1895 [23:22] <Lord_Ralex> yeah
#1896 [23:25] <frustrated> I have to restart the computer... that change seemed to work..
#1897 [23:25] <Lord_Ralex> okay, that is good
#1898 [23:25] <Lord_Ralex> no idea why the other downloads were not working
#1899 [23:26] <frustrated> I will restart and do you think that might solve our problem? I guess if not, I will be back :\
#1900 [23:27] * e1z0 [e1z0@notlogged] has joined #minecrafthelp
#1901 [23:27] <Lord_Ralex> frustrated, it should fix your issue, although you will have to see
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#1904 [23:28] <Orange> Hi, my shortcut for minecraft is no longer on my desktop and can't be found when I searched my computer. I tried downloading from the mojang site and it looked like it worked, but after I log in the window just goes black and I can't start the program with internet or without it.
#1905 [23:31] * PanaKellen [PanaKellen@notlogged] has joined #minecrafthelp
#1906 [23:32] * frustrated [frustrated@notlogged] has joined #minecrafthelp
#1907 [23:32] <PanaKellen> Hello. My minecraft game crashed on me. second time in a couple weeks. I don't know what to do.
#1908 [23:33] * Gilded_Knight [Gilded_Knight@notlogged] has quit. (Quit: http://www.mibbit.com ajax IRC Client)
#1909 [23:33] <frustrated> Lord_Ralex - IT WORKS!!!! Thank you, Thank you, Thank you for all of your help. Your knowledge, and patience, is amazing!
#1910 [23:34] <Lord_Ralex> good to hear :)
#1911 [23:34] * umby24|offline is now known as umby24
#1912 [23:34] <Bugboy1028> l.
#1913 [23:34] <Bugboy1028> frustrated,
#1914 [23:34] <Bugboy1028> I want ot show you other link
#1915 [23:34] <Bugboy1028> http://www.minecraftwiki.net/wiki/Minecraft_Wiki
#1916 [23:34] <Bugboy1028> It hae everything you needs
#1917 [23:36] <frustrated> Thank you Bugboy! I just added it to my son's favorites. I think my Minecraft days are done... four hours of figuring out how to open it on his computer is enough for me!
#1918 [23:36] * Gilded_Knight [Gilded_Knight@notlogged] has joined #minecrafthelp
#1919 [23:36] <frustrated> Thank you for everyone's help! This really is a great site, especially for people like myself that are really clueless :)
#1920 [23:36] <frustrated> Thank you for everyone's help! This really is a great site, especially for people like myself that are really clueless :)
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#1922 [23:38] <PanaKellen> I have two issues. Minecraft crash and defalt texture messing up,
#1923 [23:38] <PanaKellen> Can anyone help?
#1924 [23:39] <Lord_Ralex> PanaKellen, does it give you a crash report?
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#1927 [23:41] <PanaKellen_> Crap! everything's crashing today!
#1928 [23:41] <Bugboy1028> Did you got crash report?
#1929 [23:42] <PanaKellen_> Yeah
#1930 [23:42] * PanaKellen [PanaKellen@notlogged] has quit. (Ping timeout: 180 seconds)
#1931 [23:42] <Bugboy1028> ??> PanaKellen_ pastebin
#1932 [23:42] <VoxelHead> PanaKellen_: (pastebin) Pastebin is a service run at http://www.pastebin.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click 'Submit', and give us the URL the site takes you to, and we can see what you have pasted.
#1933 [23:42] <Bugboy1028> Paste your crashlog there
#1934 [23:43] <PanaKellen_> I'll see what I can do. This stuff is new to me.
#1935 [23:45] <PanaKellen_> Ok, Pasted. How do I get the URL?
#1936 [23:47] <cestislife> On the address bar usually.
#1937 [23:47] <PanaKellen_> http://pastebin.com/a5FfEHW8
#1938 [23:48] <PanaKellen_> Ok. There's the report
#1939 [23:52] <cestislife> ??> PanaKellen_ win/dxdiag/bat
#1940 [23:52] <VoxelHead> PanaKellen_: (win/dxdiag/bat) Please download this file. Save it anywhere and run it. After a while it will show you a textfile. Paste the contents of that file on www.pastebin.com copy the link you are sent to, and paste it to us.
#1941 [23:52] <VoxelHead> PanaKellen_: (win/dxdiag/bat) Windows DxDiag Collector: http://mcfaq.hfbgaming.com/tools/CreateDxdiag.bat
#1942 [23:57] * linda [linda@notlogged] has joined #minecrafthelp
#1943 [23:58] <PanaKellen_> http://pastebin.com/gmRLgMMm
#1944 [23:58] * linda [linda@notlogged] has quit. (Client Quit)