#MinecraftHelp > 2014-11-28
#1 [00:02] <Maxis> Lildirt: The only reason that should fail is if the username is spelled wrong or if the player is offline
#2 [00:03] <Lildirt> I tabcompleted their name.
#3 [00:05] <Maxis> Whelp I've got nothing, I haven't even used the newer MC server commands
#4 [00:05] <webrosc> maybe they don't have the pre requesite achievment?
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#6 [00:07] <webrosc> maybe try standing by them and use the @p method
#7 [00:07] <webrosc> see it that works?
#8 [00:07] * webrosc is out of ideas
#8 [00:08] <Angal_> How to play minecraft
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#16 [00:11] <Looneytune> how do i connect with my friend
#17 [00:11] * Pangea|away is now known as Pangea
#18 [00:11] <Looneytune> i have a mac and they have a windows
#19 [00:14] <CubeTheThird> Looneytune, are they on the same network as you?
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#21 [00:15] <Looneytune> yes
#22 [00:16] <CubeTheThird> Looneytune, you should just be able to use the "Open to LAN" feature, which is available in the esc menu when you open a world
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#24 [00:17] <Looneytune> thank you zoo much
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#32 [00:30] <Repost> Hello
#33 [00:31] <Pangea> Repost, what do you need?
#34 [00:31] <Repost> I have a question. When are they resetting non premium accounts?
#35 [00:31] <Pangea> resetting?
#36 [00:31] <Pangea> as in deleting non-used accounts?
#37 [00:32] <Repost> In the minecraft support they said that they are resetting the non premium accounts
#38 [00:32] <Repost> Yes
#39 [00:32] <Pangea> I can't really say when, we are only volunteers here
#40 [00:32] <Pangea> I don't know when, I mean
#41 [00:32] <Repost> Oh okay.
#42 [00:32] <Repost> Do you know where I can find this out?
#43 [00:34] <Pangea> not really, sorry
#44 [00:34] <Repost> Also they said this year, does that apply to this year 2014? Or 2015?
#45 [00:34] <Lildirt> webrosc: Sorry about taking ages to reply, but the achievement command is SUPPOSED to give the required achievements, too.
#46 [00:34] <Lildirt> Apparently.
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#48 [00:35] <webrosc> Repost, https://help.mojang.com/customer/portal/articles/928638 that just says in the future
#49 [00:35] <webrosc> quote 'removal of unpaid, previously registered usernames is planned for the future'
#50 [00:36] <Repost> Another article said it would be later this year
#51 [00:36] <webrosc> only Mojang would know, but i would guess they don't have a date sey, just soon(tm)
#52 [00:37] <Repost> Is there someone I can contact to find this out?
#53 [00:37] <webrosc> Lildirt, ah, never used the feature, i was just guessing really
#54 [00:37] <Lildirt> Ah, I see.
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#56 [00:38] <webrosc> Repost, to be honest i wouldn't hold breath on it, could be anytime between now and someday
#57 [00:38] <webrosc> oh...
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#59 [00:41] <DaMaxis> A bit like the magical elusive modding API it would seem
#60 [00:41] * DaMaxis is now known as Maxis
#61 [00:45] <Pangea> not really, they've been working fairly steadily on the API
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#67 [00:50] <ALex__> so when i open minecraft it makes my monitor really weird a pixely does anyone know how to fix this
#68 [00:51] <ALex__> ...
#69 [00:52] <Pangea> weird a pixely?
#70 [00:52] <ALex__> like it gets realy pixalet and different colurs
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#72 [00:53] <Maxis> ALex: The entire monitor, or just the Minecraft window?
#73 [00:53] <ALex__> the entire monitor
#74 [00:54] <Maxis> ALex__: Including the taskbar and desktop?
#75 [00:54] <ALex__> YEs
#76 [00:54] <Maxis> ALex__: Hmm, try following these steps
#77 [00:54] <Maxis> ??> ALex__ win/dxdiag
#78 [00:54] <VoxelHead> ALex__: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#79 [00:54] <ALex__> i did that
#80 [00:55] <ALex__> i have a dxdiag now
#81 [00:55] <ALex__> https://gist.github.com/anonymous/21dadab2a3dcaaf0a52f
#82 [00:55] <Maxis> ALex__: Alright, one moment
#83 [00:55] <ALex__> thanks
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#85 [00:56] <ALex__> sorry some thing werid happened
#86 [00:57] <ALex__> i am the same alex as before
#87 [00:59] <Maxis> ALex__: Try installing the driver at https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23764&lang=eng&ProdId=3319
#88 [00:59] <ALex__> ok
#89 [01:00] <ALex__> it says it will be done 13 mins
#90 [01:00] <ALex__> never mind it went up to 35
#91 [01:01] <Maxis> ALex__: Well then you are going to have to wait for it to download
#92 [01:03] <ALex__> ok
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#94 [01:09] <ash> i need help with setting permissions for my personal server
#95 [01:09] <Maxis> ash: Is it a bukkit server or vanilla server?
#96 [01:09] <ash> bukkit
#97 [01:10] <ash> i use essentials and am trying to get a plugin to work that requires permissions
#98 [01:10] <Maxis> ash: We do not support mods here, you can try #bukkit (/join #bukkit) but you might have a better time on Bukkit's forum or the modded Minecraft forum
#99 [01:10] <ash> ok
#100 [01:10] <ash> thank you
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#123 [03:12] <EndyxCat> :33>okay, w3ll, My min3craft start3d showing this m3mory thing all of a sudd3n and i tri3d 3v3rything on th3 pag3 it dir3ct3d m3 to, what do i do???
#124 [03:14] <EndyxCat> :33> it said it was an out of m3mory 3rror
#125 [03:20] <EndyxCat> :33> hold up i start3d m3ssing with stuff and..l3ts s33 if this work3d
#126 [03:20] <Maxis> EndyxCat: See http://hopper.minecraft.net/help/out-of-memory/, and please use the letter E when applicable
#127 [03:21] <EndyxCat> :33> thats the problem, i did go here :PP
#128 [03:22] <EndyxCat> :33> i even updated my java :||
#129 [03:27] <EndyxCat> :33> are you trying to figure out what is wrong or what???
#130 [03:27] <EndyxCat> :33> cuz you seem dead
#131 [03:29] <Maxis> EndyxCat: If you have the correct Java and have allocated memory correctly then I do not know what to tell yo
#132 [03:29] <Maxis> you
#133 [03:29] <EndyxCat> :33> oh, okay
#134 [03:29] <Andrio> EndyxCat, you using any mods or resource packs?
#135 [03:30] <EndyxCat> ;33> darn i was hoping to get my mine on
#136 [03:30] <EndyxCat> :33> yea
#137 [03:30] <Andrio> Hm
#138 [03:30] <Andrio> Which one?
#139 [03:30] <EndyxCat> :33> some om something i think
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#141 [03:30] <EndyxCat> omni crap
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#143 [03:30] <Andrio> Hm
#144 [03:31] <EndyxCat> :33> but after the memory thing pooped up i deleted everything from from the files so it would be vanilla again
#145 [03:31] <Andrio> If that's a resource pack, try using a lower resolution version instead.
#146 [03:31] <EndyxCat> :33> hehehe i said pooped
#147 [03:32] <EndyxCat> :33> okay
#148 [03:32] <Andrio> mm
#149 [03:34] <EndyxCat> :33> yea it doesnt want to work
#150 [03:38] <RikClass> ??> EndyxCat launcher/log
#151 [03:38] <VoxelHead> EndyxCat: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#152 [03:38] <VoxelHead> EndyxCat: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
#153 [03:38] <EndyxCat> :33> wait what do i copy, the crash report?
#154 [03:39] <RikClass> you do exactley what voxelhead tells you to, its al explained indepth...
#155 [03:39] <EndyxCat> :33> okay, i'll decipher his whimsical tech talk
#156 [03:41] <RikClass> EndyxCat, could you pleasedownload the new minecraft launcher from minecraft.net ?
#157 [03:41] <EndyxCat> :33> ooh whats that???
#158 [03:42] <RikClass> its the program that starts minecraft, you seemto be using the old, unsupported version
#159 [03:42] <Andrio> ...we don't know that yet.
#160 [03:42] <RikClass> if you go to minecraft.net yu should see a link/butun saying someting in the lines of ¨download it¨
#161 [03:42] <EndyxCat> :33> oh, i didnt know that..but i deleted minecraft and re downloaded it today :||
#162 [03:44] <RikClass> how does the launcher you currently have look? does it have tabs across the top?
#163 [03:44] <EndyxCat> :33>yea
#164 [03:44] <EndyxCat> :33> here you go VoxelHead http://paste.ubuntu.com/9280199/
#165 [03:45] <Andrio> Yyyyeeeah...
#166 [03:45] <Andrio> Your resource pack is too big.
#167 [03:46] <EndyxCat> :33> but i deleted it!! what do i do????
#168 [03:46] <Andrio> Looks like you didn't.
#169 [03:46] <Andrio> ??> EndyxCat win/.minecraft
#170 [03:47] <VoxelHead> EndyxCat: To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type %AppData%\.minecraft and click OK.
#171 [03:47] <Andrio> Go to the resourcepacks folder there, and remove it.
#172 [03:48] <EndyxCat> :33> okay i went to appdata and deleted it from there
#173 [03:48] <EndyxCat> :33> cross your finger &&&
#174 [03:48] <Andrio> ^^
#175 [03:48] <EndyxCat> :33> **fingers**
#176 [03:49] <EndyxCat> :33> OMG IT WORKEDD
#177 [03:49] <EndyxCat> :33> yay its a mircal!! thank you guys so much
#178 [03:49] <Andrio> No problem.
#179 [03:50] <EndyxCat> :33> h3h3h3h3 <33
#180 [03:50] * RikClass still wonders what :33> was all about
#180 [03:53] <Andrio> EndyxCat's IQ?
#181 [03:53] * Maxis is now known as Maxis|Sleep
#182 [03:55] <RikClass> wouldnt that be :33<
#183 [03:55] <Andrio> 33 > IQ
#184 [03:55] <Andrio> (!)
#185 [03:55] <RikClass> that would work
#186 [03:55] <RikClass> its the first person i have fount tht doesnt understand voxelheads instructions in the slightest...
#187 [03:55] <RikClass> im actually quite impressed by that
#188 [03:56] <Andrio> Won't be the last.
#189 [03:56] <RikClass> probably
#190 [03:56] <RikClass> also, gezus, everyone knows 1337sp34k isnt a thing people should use, ever
#191 [03:57] <RikClass> unless whn joking about it
#192 [03:57] <Andrio> Apparently not.
#193 [03:58] <Andrio> Hammer Bro: 'Did you hear the stuff that was coming out of my mouth?!'
#194 [03:58] <RikClass> 71k3 s3r10us7y, d0n7 us3 1t
#195 [03:58] <Andrio> Error: Ambuiguous name detected: 7
#196 [03:58] <Andrio> (VB 6 jokes)
#197 [03:59] <RikClass> hehehe
#198 [03:59] * RikClass used to joke around a lotwith goto names in batch
#198 [04:00] <RikClass> goto homeyouredrunk
#199 [04:00] <Andrio> lol
#200 [04:01] <RikClass> (it took me a while to figure out _ aas space, i was 11, dont judge me)
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#202 [04:01] <Andrio> http://bash.org/?947444
#203 [04:02] <RikClass> rofl
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#205 [04:03] <RikClass> http://xkcd.com/1421/
#206 [04:04] <Andrio> ^^
#207 [04:04] <Andrio> Well, it's not actual time travel.
#208 [04:04] * RikClass wishes school wifi would stop kicking me off
#208 [04:04] <Andrio> ._.
#209 [04:05] <Andrio> ZNC for the win?
#210 [04:05] <RikClass> i do have znc
#211 [04:05] <RikClass> but its still annoying as heck
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#213 [04:05] <Andrio> Mm
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#215 [04:37] <RikSolo> ping
#216 [04:38] <Andrio> Ping
#217 [04:38] <Andrio> Pong*
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#223 [04:54] <thistleknot_> can anyone help me out with forge I'm trying to install the 1.7.1 version here http://wiki.terrafirmacraft.com/Installation#Download_and_Install_Minecraft_Forge and I ran 1.7.1, but it's still telling me I need to manually run it first. I even deleted my .minecraft folder and reloaded minecraft from scratch thinking that because I installed a newer version of forge, it was throwing it out of wack, but same issue on a fre
#224 [04:55] <RikSolo> thistleknot_, we do not support modded minecraft
#225 [04:55] <thistleknot_> My version is snapshot version 1.7.1; the specific v wouldn't show unless I clicked the checkboxes that showed exp branches and stuff
#226 [04:56] <RikSolo> thistleknot_, again, we do not supportmodded minecraft
#227 [04:57] <thistleknot_> hrmm, I tihnk I got it none the less. A little click unclick magic on the versions I guess.
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#231 [05:16] <xanteenmc> hey so my threads is dissabled and dont know why? said to talk to admin
#232 [05:18] <xanteenmc> so i guess i am looking for a admin
#233 [05:20] <Andrio> Minecraft forums?
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#236 [05:57] <Trae> Does any1 have a server that I can be admin on and go into creative and do some trolls for my youtube account i will put it back to they way it was
#237 [05:58] <Trae> Any1
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#239 [05:59] <Trae> Hello
#240 [06:00] <Trae> ok nvm ig
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#248 [06:29] <YarharALC> Warning: A 12-year-old kid with autism is joining. Respect that.
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#250 [06:30] <RyanAnders> helo
#251 [06:30] <Andrio> o/
#252 [06:30] <RyanAnders> hello?
#253 [06:30] <Andrio> Hello?
#254 [06:30] <RyanAnders> hi
#255 [06:31] <RyanAnders> hey, im haveing trouble with my minecraft problems
#256 [06:31] <Andrio> mm
#257 [06:31] <Andrio> What problems?
#258 [06:31] <RyanAnders> i keep on having bad frame rate
#259 [06:32] <Andrio> mm
#260 [06:32] <RyanAnders> here are my pc speces:
#261 [06:32] <RyanAnders> this may take a minute
#262 [06:33] <RyanAnders> AMD athlon(tm) II x2 270u processor 2.00 GHz
#263 [06:33] <RyanAnders> RAM 4.00 gb (3.75 GB usable)
#264 [06:33] <RyanAnders> 64 bit operating system
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#267 [06:34] <RyanAnders> is that any good????
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#271 [06:35] <s_jmp> are you here gtaanders1?
#272 [06:35] <Andrio> The cited 'minimum requirements' include a 2.6 GHz CPU
#273 [06:35] <RyanAnders> yes
#274 [06:36] <Andrio> That... is likely contributing to the problem.
#275 [06:36] <RyanAnders> oh
#276 [06:36] <RyanAnders> crap
#277 [06:36] <Andrio> s_jmp, doesn't look like it.
#278 [06:36] <ronjerem> What are your Minecraft options looking like? You might be able to compromisse
#279 [06:36] <RyanAnders> hold on
#280 [06:36] <s_jmp> what internet connection are you on?
#281 [06:37] <RyanAnders> its almost full bar
#282 [06:37] <s_jmp> a full bar of 56kbps is not going to get you anything, how many Mbps?
#283 [06:38] <Andrio> The Internet conection has nothing to do with frame rates.
#284 [06:38] <ronjerem> ^^
#285 [06:38] <s_jmp> i'm thinking of high pings,cant they affect the gameplay?
#286 [06:39] <s_jmp> can you play without lag in single player?
#287 [06:39] <Andrio> Definitely, yeah, if it's online.
#288 [06:39] <ronjerem> Probably can. I'm thinking that some servers will have that issue
#289 [06:39] <Andrio> If your computer can handle it
#290 [06:39] <RyanAnders> idk, this is confuseing me
#291 [06:39] <RyanAnders> ok WOAH WOAH WOAH!
#292 [06:39] <s_jmp> when you play single player in creative or survival , do you have lag?
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#295 [06:43] <ronjerem> Is Ryan still here? This chat's been idle for a while
#296 [06:44] <ronjerem> Going to safely take that as a no
#297 [06:44] <Andrio> Check the user list on the right, ronjerem
#298 [06:44] <ronjerem> We were JUST helping him
#299 [06:45] <RyanAnders> ok guys,
#300 [06:45] <ronjerem> He's still connected
#301 [06:45] <Andrio> right.
#302 [06:45] <Andrio> (x_x)
#303 [06:45] <RyanAnders> heres my minecraft settings
#304 [06:45] <RyanAnders> graphics: fast, render distance: 7 chunks, smooth lighting: off, max framerate: 250 fps, 3d anaglyph: off, view bobbing: on, gui scale: large, brightness: bright, clouds: off, particles: decreased, fullscreen: off, use vsync: off, mipmap levles: 4, alternate blocks: on, use vbos: on, entity shadows: on.
#305 [06:45] <ronjerem> OH BOY
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#307 [06:45] <Andrio> Try lowering the render distance.
#308 [06:46] <ronjerem> ^^
#309 [06:46] <Lutzee> And maybe turn VBOs off
#310 [06:46] <Lutzee> It can hurt performance on some systems
#311 [06:47] <RyanAnders> but i cant see with render distance like tiny..
#312 [06:47] <Alexandro661> Hey, i just bought the game, tried to launch it and it crashed. this is the crash report http://pastebin.com/gmrjXLKd
#313 [06:47] <ronjerem> have you tried redownloading, alexandro?
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#316 [06:48] <RyanAnders> i cant see well with render distance tiny
#317 [06:48] <ronjerem> Seems like it's the issue
#318 [06:48] <Alexandro661> in progress
#319 [06:48] <Andrio> ronjerem, no, that's outdated graphics drivers.
#320 [06:48] <ronjerem> Does it lag with lower render distance?
#321 [06:48] <Andrio> ??> Alexandro661 win/DXDiag
#322 [06:48] <VoxelHead> Alexandro661: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#323 [06:48] <RyanAnders> ill try do set it to like 6 or 5 next time
#324 [06:48] <ronjerem> I thought it was LWJGL not being DLed properly
#325 [06:48] <Andrio> mm
#326 [06:49] <Andrio> No, sorry.
#327 [06:49] <ronjerem> On second thought, you're right
#328 [06:49] <RyanAnders> and i heard that vbos will fix it so it will make fps little higher.. i might have heard wrong
#329 [06:50] <Lutzee> RyanAnders: only on some systems, some older systems it can actually hurt performance
#330 [06:50] <Lutzee> And by systems I mean computers
#331 [06:50] <RyanAnders> so, do i turn it off?
#332 [06:51] <Lutzee> Try to see if it helps, if things get worse turn it back on
#333 [06:51] <RyanAnders> ill try it next time i play
#334 [06:51] <RyanAnders> but,
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#341 [06:57] <Alexandro661> Here is the file from following the instructions http://pastebin.com/gRFhvB3r
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#343 [06:59] <harper43> I have a problem My Minecraft don't have a internet connection i go to singleplayer and crash..... Description: Starting integrated server ------ (escuse me for my bad english i am french :D) pastebin link : http://pastebin.com/qiqL5dmU
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#347 [07:20] <Dude51> anyone here
#348 [07:20] <Dude51> i need help with my permissions
#349 [07:20] * bacon_work [bacon_work@notlogged] has joined #minecrafthelp
#350 [07:20] <Dude51> I want the default players to set multiple homes without using groupmanager
#351 [07:20] <Dude51> so can someone guide me on this
#352 [07:20] * mastersuha [mastersuha@notlogged] has joined #minecrafthelp
#353 [07:20] <Dude51> antone.
#354 [07:20] * bacon_work is now known as bacon_avenger
#355 [07:20] <Dude51> anyone>
#356 [07:21] <Dude51> Guys?
#357 [07:21] <Lutzee> ??> Dude51 mods
#358 [07:21] <VoxelHead> Dude51: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#359 [07:21] <VoxelHead> Dude51: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#360 [07:21] <mastersuha> hi, mine game is crashed
#361 [07:21] <Dude51> no nono
#362 [07:21] <Dude51> not mod support
#363 [07:21] <Dude51> i mean for bukkit support
#364 [07:21] <Dude51> please.?
#365 [07:21] <Lutzee> Dude51: Bukkit is a mod.
#366 [07:21] <Dude51> well where do i go then
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#373 [07:36] * MattOfflineMc is now known as MattMc
#374 [07:37] <Jomper123> Hi. Can you advise a good laptop to buy for my 8 year old son to play minecraft on. Been reading that a dedicated graphics card is required. Budget of around £500. Would appreciate some advise. Thank you
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#377 [07:40] <Jomper123> Hi. Can you please advise on a good laptop to buy my sone what is 8. Budget around £500. I wants is for minecraft. Thank you
#378 [07:42] <Lutzee> Jomper123: Laptops aren't recommended for gaming
#379 [07:43] <Jomper123> I know that. But is there a better type. Not sure what cpu is required and which graphics card? He's only 8 so will not be playing advanced games?
#380 [07:45] <Lutzee> Jomper123: unfortunately minecraft actually uses some pretty taxing stuff, a £500 laptop isn't really going to perform well regardless of what you get
#381 [07:46] <Jomper123> Is there a good all in one then?
#382 [07:46] <Lutzee> A lot of all in one PCs tend to use laptop hardware :/ and I'm not sure of what is available in regards to all in ones atm.
#383 [07:47] <Andrio> Hm
#384 [07:48] <Andrio> My laptop cost $700 and runs Minecraft fairly well
#385 [07:48] <Jomper123> Laptop with i5 cpu. 1TB HDD. 8gb ram. Nvidia GeForce gt840m 2gb gddr3. Do you think that will be ok. It's £750?
#386 [07:48] <Lutzee> Andrio: which also will probably cost £700 in the UK..
#387 [07:49] <Andrio> Hm
#388 [07:49] <Lutzee> £700 is getting into the better laptop range
#389 [07:50] <Jomper123> Do you think the spec I said is good enough?
#390 [07:51] <Andrio> I'd say so.
#391 [07:52] * Trae [Trae@notlogged] has joined #minecrafthelp
#392 [07:52] <Trae> what is /motd
#393 [07:52] <Trae> what is /motd
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#403 [08:43] <matthewR> My minecraft servers wont load, Then I tried a single player world and it said I need a loop something.
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#412 [09:12] <king93> ka var dabut vip
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#419 [09:19] <GreekWindows> There are no file in the assests folder (version 1.8.1)
#420 [09:20] * Bogdan [Bogdan@notlogged] has joined #minecrafthelp
#421 [09:20] <GreekWindows> There are no files in the assests folder (version 1.8.1)
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#424 [09:29] <Wash> Hi
#425 [09:29] <Wash> Hi
#426 [09:29] <Wash> I cant minecraft login
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#429 [09:35] * donovan0810 [donovan0810@notlogged] has joined #minecrafthelp
#430 [09:37] <donovan0810> guys I have I friend of mine who can't login to the minecraft servers it is new account but every time he tries to enter the server it says invalid username
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#432 [09:48] * theminecrafterHDDE [theminecrafterHDDE@notlogged] has joined #minecrafthelp
#433 [09:48] <theminecrafterHDDE> hello
#434 [09:48] <theminecrafterHDDE> have you good mc servers for me :D
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#438 [09:51] <ricky_> you
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#440 [09:51] <ricky_> you
#441 [09:51] <jan_> jan
#442 [09:51] <ricky_> yes
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#448 [10:07] <schizzle> Minecraft 1.8 updated on my computer and I cannot get any mods to load and work. How do I use//load the mods on 1.8
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#462 [10:18] <Ollie> i have just installed minecraft on my new pc and when i click play it will not let me
#463 [10:19] <GreyVulpine> ??> Ollie launcher/game-output
#464 [10:19] <VoxelHead> Ollie: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#465 [10:19] <VoxelHead> Ollie: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
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#467 [10:21] <Ollie> http://paste.ubuntu.com/9284210/
#468 [10:23] <GreyVulpine> Ollie - Looks like a video driver issue. Please follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#469 [10:23] <Ollie> i have and it didnt help
#470 [10:24] <GreyVulpine> Give us the URL to your dxdiag
#471 [10:24] <Ollie> how do i find it
#472 [10:24] <GreyVulpine> Again, follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#475 [10:26] <Nick> Nick
#476 [10:26] <Ollie> https://gist.github.com/anonymous/7685648c4ef067070700
#477 [10:26] <wyatt__> My minecrtaft wont wrk
#478 [10:26] <wyatt__> every time i press run nothing happenes
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#481 [10:27] <Guest8340> I need help. Whenever I try to launch Minecraft using the launcher, it brings me to a crash report
#482 [10:27] <GreyVulpine> Ollie - You are running very old video drivers from 2009. Please download and install: http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2064
#483 [10:27] <GreyVulpine> Guest8340 - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#484 [10:27] <wyatt__> grey?
#485 [10:27] <GreyVulpine> ??> wyatt__ launcher/game-output
#486 [10:27] <VoxelHead> wyatt__: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#487 [10:27] <Guest8340> https://gist.github.com/anonymous/59f86c63bd7f780cb62d
#488 [10:27] <VoxelHead> wyatt__: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
#489 [10:27] <GreyVulpine> Guest8340 - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#490 [10:27] <Ollie> so i download and then i can play
#491 [10:28] <wyatt__> voxel it doesent do anything
#492 [10:28] <GreyVulpine> Ollie - Yes.
#493 [10:28] <Ollie> ok i will ask if i need help
#494 [10:28] <GreyVulpine> wyatt__ - The directions I gave you were not a fix. It's a means to get us a log of the issue so we can determine what is wrong with your minecraft
#495 [10:28] <Guest8340> What version would I have to downgrade to?
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#497 [10:29] <wyatt__> sould i got to %appdata% to find it?
#498 [10:29] <Guest8340> What version would I have to downgrade to?
#499 [10:29] <GreyVulpine> Guest8340 - Latest available operating system that intel provides drivers for, for your chipset is windows 7
#500 [10:29] <GreyVulpine> wyatt__ - No. Again
#501 [10:29] <GreyVulpine> ??> wyatt__ launcher/game-output
#502 [10:29] <Guest8340> OK thank you
#503 [10:29] <VoxelHead> wyatt__: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#504 [10:29] <VoxelHead> wyatt__: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
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#506 [10:31] <Ollie> ok installed should i lauch minecraft
#507 [10:31] <wyatt__> where do i find game output?
#508 [10:31] <GreyVulpine> Ollie - Did it ask you to reboot your computer?
#509 [10:31] <GreyVulpine> Ollie - If so, please reboot your computer, then try minecraft
#510 [10:31] <Ollie> no but should i
#511 [10:32] <GreyVulpine> wyatt__ - Last tab in the launcher
#512 [10:32] <wyatt__> where is the launcher?
#513 [10:32] <GreyVulpine> wyatt__ - What do you use to run minecraft?
#514 [10:32] <Ollie> thx soooooooooooooo much
#515 [10:33] <wyatt__> i go to minecraft.net and i click the download and click minecraft.exe and it downloads but i press run and it disapreas
#516 [10:33] <GreyVulpine> wyatt__ - Ah, then ensure java is installed on your machine: http://www.java.com
#517 [10:33] <wyatt__> a few weeks agho it worked
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#521 [10:39] <wyatt__> are you going to anser
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#526 [10:48] <Laces27> How come I can't create a server from the Minecraft server.exe?
#527 [10:48] <GreyVulpine> Laces27 - You can. What happens when you try?
#528 [10:49] <Laces27> it tries to open up but closes immediately
#529 [10:49] <Laces27> happens to my friend and i
#530 [10:49] <GreyVulpine> It closes?
#531 [10:49] <GreyVulpine> How are you launching it?
#532 [10:50] <Laces27> it wont run. just clicking on it to start a server so he can direct connect to me
#533 [10:51] <GreyVulpine> And you're using the minecraft_server.exe, and not the .jar, right?
#534 [10:51] <Laces27> correct
#535 [10:51] <GreyVulpine> Laces27 - What operating system are you running?
#536 [10:51] * mindkeep [mindkeep@notlogged] has joined #minecrafthelp
#537 [10:52] <Laces27> Windows 7
#538 [10:52] * Rico-offline is now known as ricoz
#539 [10:52] <GreyVulpine> And what browser are you using?
#540 [10:52] <Laces27> chrome
#541 [10:53] <GreyVulpine> Laces27 - Alright. Head back to http://www.minecraft.net/download - Right click on minecraft.1.8.1.exe and choose "Save link as". Save the file to a folder of its own
#542 [10:54] <GreyVulpine> Preferably, on your desktop, as it would be easiest to access. You can move it later.
#543 [10:54] <Laces27> roger ill do that
#544 [10:54] <GreyVulpine> Tell me when you have the server binary downloaded
#545 [10:57] <Laces27> it works i guess it needed to be in a folder by itself?
#546 [10:57] <GreyVulpine> Once you have minecraft_server.1.8.1.exe downloaded to a folder of its own, open that folder up....
#547 [10:58] <GreyVulpine> Laces27 - It's a good, first, troubleshooting step. The server creates additional files in the folder it's launched in. If there'a any prior installation of servers in that folder, well...
#548 [10:58] <Laces27> lol gotcha
#549 [10:58] <Laces27> thank you GreyVulpine
#550 [10:58] * GreyVulpine tips hat
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#555 [11:06] <Becky> when I go on to the LGND texturpack it just comew up as black ground
#556 [11:08] <Becky> can someone tell me how to fix it please
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#567 [11:22] <gru> hi there! how can i enable minidumps on windows?
#568 [11:22] <Aergoon> Hey anyone good at Worldpainter/Landscapeing/ Map size of 10k x 10k
#569 [11:23] <gru> my launcher is crashig and the reprt says it failed to load core dump
#570 [11:24] <gru> #aslso say minidumps are not enabled by default on client vession of windows
#571 [11:24] <gru> can anyone help, please?
#572 [11:26] <gru> full report here: http://paste.ubuntu.com/9284951/
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#579 [11:34] <gru> can anyone help, please?
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#583 [11:38] <GreyVulpine> gru - Uninstall java completely and reinstall it
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#592 [11:49] <gru> can anyone help, please?
#593 [11:50] <SamuelB> hello
#594 [11:50] <GreyVulpine> gru - Uninstall java completely and reinstall it
#595 [11:50] <SamuelB> just looking for any australians?
#596 [11:50] <SamuelB> O.o"
#597 [11:51] <CubeTheThird> SamuelB, do you need help with something?
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#599 [11:52] <Maxis|Sleep> apparently not
#600 [11:52] * Maxis|Sleep is now known as Maxis
#601 [11:52] <gru> i'VE DO THAT, TWICE
#602 [11:52] <gru> not working
#603 [11:52] <CubeTheThird> gru, what's the problem exactly?
#604 [11:53] <gru> my launcher is crashig and the reprt says it failed to load core dump
#605 [11:53] <gru> slso say minidumps are not enabled by default on client vession of windows
#606 [11:53] <Maxis> CubeTheThird: http://paste.ubuntu.com/9284951/ is his crash report
#607 [11:53] <CubeTheThird> gru, copy the complete log onto http://paste.ubuntu.com and give the URL here
#608 [11:53] <CubeTheThird> ah nvm
#609 [11:53] <gru> full report here: http://paste.ubuntu.com/9284951/
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#611 [11:54] <CubeTheThird> gru, first make sure you've done all your windows updates
#612 [11:54] <aadeng> Hey folks - I'm trying to activate an account and am getting :( Too many recent requests.
#613 [11:55] <aadeng> I'd like to purchase the game
#614 [11:55] <CubeTheThird> aadeng, is this to verify your email?
#615 [11:55] <aadeng> yeah
#616 [11:55] <CubeTheThird> aadeng, you'll have to wait about an hour to try again. You can also try emailing mojang, though that will take longer
#617 [11:55] <aadeng> ......
#618 [11:55] <aadeng> really
#619 [11:56] <CubeTheThird> pretty much
#620 [11:58] <aadeng> garbage
#621 [11:58] <CubeTheThird> it's to prevent exploits and spamming
#622 [11:58] <aadeng> i just want to play the game with my brother
#623 [11:59] <aadeng> aaagh
#624 [11:59] <CubeTheThird> you could alternatively try a different email address
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#632 [12:09] <aadeng> i still cannot verify my email address
#633 [12:10] <aadeng> tried different addresses, tried a different internet connection
#634 [12:10] <aadeng> can we put a support ticket in
#635 [12:10] <CubeTheThird> aadeng, then the only thing I can recommend is emailing Mojang
#636 [12:10] <CubeTheThird> ??> aadeng mojang/email
#637 [12:10] <VoxelHead> aadeng: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#638 [12:10] <VoxelHead> aadeng: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#639 [12:12] <aadeng> fantastic
#640 [12:12] * alekmatev [alekmatev@notlogged] has joined #minecrafthelp
#641 [12:12] <aadeng> can someone else try registering an email address to see if they issue is system wide
#642 [12:12] <aadeng> and not just me
#643 [12:13] <aadeng> the*
#644 [12:13] <CubeTheThird> .mcstatus
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#646 [12:13] <ExtremeBot> [Website: 3Online][Login: 3Online][Session: 3Online][Realms: 3Online][Skins: 3Online]
#647 [12:14] <aadeng> i dont think that has anything to do with registering the email address
#648 [12:14] <CubeTheThird> you're not the first person to have issues like that, but I have never seen consistency with it
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#653 [12:16] <aadeng_> does someone mind trying
#654 [12:17] * aadeng [aadeng@notlogged] has quit. (Ping timeout: 182 seconds)
#655 [12:17] <aadeng_> please
#656 [12:18] <aadeng_> haha
#657 [12:18] <aadeng_> mobile works
#658 [12:18] <aadeng_> your shit is broken
#659 [12:19] <GreyVulpine> We do not work for Mojang here.
#660 [12:19] <aadeng_> sorry, mojang's* shit is broken
#661 [12:19] <GreyVulpine> Indeed
#662 [12:19] <aadeng_> great anti-piracy efforts
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#665 [12:21] <Pangea> .commands
#666 [12:21] <ExtremeBot> Pangea: I am sending you a private message of all my commands!
#667 [12:21] <Pangea> alright good
#668 [12:21] <killer> is there a mine craft in dutch language available?
#669 [12:22] <GreyVulpine> The dutch language is available in minecraft
#670 [12:23] <killer> ok thx at this site y can select it by downloading or
#671 [12:23] <GreyVulpine> Yes, you can select the language used in minecraft
#672 [12:24] <killer> niceeee thx for the info
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#676 [12:30] <harper43> Help me pls : http://pastebin.com/qiqL5dmU
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#678 [12:31] <CubeTheThird> harper43, what anti-virus and firewall software are you using?
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#688 [12:47] <Karn> Agh
#689 [12:48] <Maxis> Karn: Need some help?
#690 [12:52] <xote2000> hello, time ago I have this crash. "lack of updated graphics drivers" I allready updated my drivers and nothing change https://gist.github.com/anonymous/bf2a37f8760016a7ff80 culd someone help me?
#691 [12:54] <Maxis> xote2000: Install the driver at http://www.nvidia.com/download/driverResults.aspx/79891/en-us, and restart your computer afterward
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#696 [12:58] <xote2000> Maxis, I already do it but nothing change I delet it look http://i.imgur.com/DACD7NY.png
#697 [12:58] <xote2000> that hapend 5 days ago...
#698 [12:58] <xote2000> is it hardware?
#699 [12:59] <Karn> Oh back
#700 [12:59] <Karn> Maxis
#701 [12:59] <Maxis> Karn: ?
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#703 [13:00] <xote2000> what should I do?
#704 [13:00] <Maxis> xote2000: Hold on
#705 [13:00] * Odd|Away is now known as Oddstr13
#706 [13:00] <xote2000> ok
#707 [13:02] * Karn_ [Karn_@notlogged] has joined #minecrafthelp
#708 [13:02] <Karn_> Sorry,back again
#709 [13:03] <Karn_> Aw ill have to wait again!
#710 [13:03] <Karn_> Aw ill have to wait again!
#711 [13:03] <Maxis> Karn_: What is your issue?
#712 [13:03] <Karn_> Maxis
#713 [13:03] <Karn_> i proved 1 of ur staff wrong
#714 [13:03] <Karn_> He said i needed a new comp for 1.7.4 and higher
#715 [13:03] <Karn_> but i just needed to update something -_-
#716 [13:04] <Maxis> Karn_: We aren't staff, we are all volunteers. And alright, that's good
#717 [13:05] <xote2000> hello?
#718 [13:05] <Maxis> xote2000: Sorry, just a minute
#719 [13:06] <xote2000> ok
#720 [13:11] * Agoldfish is now known as Guest4959
#721 [13:11] <Maxis> xote2000: Try downloading and installing from the driver at http://www.dell.com/support/home/us/en/04/Drivers/DriversDetails?driverId=77P69&fileId=3333552669&osCode=W764&productCode=alienware-x51-r2&languageCode=EN&categoryId=VI instead
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#723 [13:13] <xote2000> thx
#724 [13:13] <xote2000> I will try it
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#729 [13:22] <xote2000> maxis now whant?
#730 [13:22] <xote2000> what should I do?
#731 [13:22] <Maxis> xote2000: Did the driver work?
#732 [13:22] <Maxis> xote2000: Rather, did it install properly?
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#735 [13:23] <xote2000> I dont know I will test it
#736 [13:23] <carbon6> Hello, I'm running vanilla MC, recently installed Forge
#737 [13:23] <carbon6> Forge refuses to load up
#738 [13:23] <Maxis> xote2000: If it does not work, then try restarting your computer and try again. If it still doesn't work, then feel free to come back here
#739 [13:23] <Maxis> ??> carbon6 mods
#740 [13:23] <carbon6> I already did
#741 [13:23] <VoxelHead> carbon6: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#742 [13:23] <VoxelHead> carbon6: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#743 [13:24] <carbon6> I am not running any mods
#744 [13:24] <CubeTheThird> carbon6, forge is a mod
#745 [13:24] <carbon6> oh sorry
#746 [13:24] <carbon6> thanks
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#749 [13:29] <rubiksmomo> What should I do if "x - core" eats 50% CPU on a decade old PC?
#750 [13:29] <rubiksmomo> wrong chan, sry
#751 [13:29] <CubeTheThird> lol
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#759 [13:36] <xote2000> ìt doesnt work D:
#760 [13:37] * Rabid [Rabid@notlogged] has joined #minecrafthelp
#761 [13:37] <CubeTheThird> xote2000, are you in safe mode?
#762 [13:39] * UpuPanda [UpuPanda@notlogged] has joined #minecrafthelp
#763 [13:40] <xote2000> do you mean restart computer and start windows normally?
#764 [13:40] <CubeTheThird> yes
#765 [13:41] <UpuPanda> i need help, i just got my windows 7 and was hoping to play some minecraft. i installed the latest update of java and ran minecraft but it gave me this [10:36:42] [Client thread/INFO]: Setting user: MrBedrock1234 [10:36:42] [Client thread/INFO]: (Session ID is token:397a7216cb484420afd445485594f67c:4aeb06ae77364025a7a2f9de806ac041) [10:36:48] [Client thread/INFO]: LWJGL Version: 2.9.1 Execution protection violation # #
#766 [13:41] <UpuPanda> wait not that
#767 [13:41] <Rabid> Any help on minecraft for PS4, i was able to download the halloween texture pack a few days ago but when he tried it we didnt see it on the playstation store. did they take it away? it was released not even a week!
#768 [13:41] <CubeTheThird> UpuPanda, paste it onto http://paste.ubuntu.com and give a URL here
#769 [13:41] <CubeTheThird> Rabid, no idea
#770 [13:41] <UpuPanda> [10:36:42] [Client thread/INFO]: Setting user: MrBedrock1234 [10:36:42] [Client thread/INFO]: (Session ID is token:397a7216cb484420afd445485594f67c:4aeb06ae77364025a7a2f9de806ac041) [10:36:48] [Client thread/INFO]: LWJGL Version: 2.9.1 Execution protection violation # # A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x28a2d300, pid=4864, tid=4628 # #
#771 [13:42] <xote2000> CubeTheThird, no im arent in safe mode
#772 [13:42] <CubeTheThird> xote2000, you opened the driver after downloading it right?
#773 [13:43] <CubeTheThird> UpuPanda, again, paste it onto http://paste.ubuntu.com
#774 [13:43] <UpuPanda> i did, now wht
#775 [13:43] <CubeTheThird> UpuPanda, give the link to your paste here
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#777 [13:43] <UpuPanda> http://paste.ubuntu.com/9286683/
#778 [13:44] <CubeTheThird> UpuPanda, I'll need to see the contents of this file: C:\Users\Owner\AppData\Roaming\.minecraft\hs_err_pid4864.log
#779 [13:45] <UpuPanda> ok if you say so
#780 [13:46] <UpuPanda> http://paste.ubuntu.com/9286712/
#781 [13:46] <CubeTheThird> UpuPanda, looks like an issue with your graphics drivers
#782 [13:46] <CubeTheThird> ??> UpuPanda win/dxdiag
#783 [13:46] <VoxelHead> UpuPanda: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#784 [13:46] <UpuPanda> THANK YoU GUYS YOU GUYS ARE THE BEST
#785 [13:47] <xote2000> CubeTheThird, no Idont open it
#786 [13:47] <xote2000> nothing happend
#787 [13:47] <CubeTheThird> xote2000, nothing happened after you opened the file?
#788 [13:48] <xote2000> it just say "files succesfully unsiped"
#789 [13:48] * Kaname is now known as Ritsuka
#790 [13:48] <CubeTheThird> xote2000, what about the one from here: http://www.nvidia.com/download/driverResults.aspx/79891/en-us
#791 [13:50] <xote2000> I try it and this happend: http://i.imgur.com/DACD7NY.png
#792 [13:50] <CubeTheThird> xote2000, is that a desktop computer?
#793 [13:50] <xote2000> yes
#794 [13:51] <xote2000> do you think its hardware?
#795 [13:51] <xote2000> tne video card I mean
#796 [13:51] <CubeTheThird> xote2000, is your monitor plugged into the video card?
#797 [13:52] <xote2000> yes
#798 [13:52] <UpuPanda> Here you go Voxelhead
#799 [13:52] <UpuPanda> https://gist.github.com/anonymous/172423d59d01dbf95440
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#801 [13:52] <CubeTheThird> xote2000, can you open your device manager?
#802 [13:52] <CubeTheThird> UpuPanda, one moment
#803 [13:53] <CubeTheThird> UpuPanda, download and install http://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2032
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#805 [13:53] <UpuPanda> why?
#806 [13:54] <sam> hello
#807 [13:54] * MinemanFangs [MinemanFangs@notlogged] has joined #minecrafthelp
#808 [13:54] <CubeTheThird> UpuPanda, to update your graphics drivers
#809 [13:54] <CubeTheThird> hello sam
#810 [13:54] <UpuPanda> Ok
#811 [13:54] <sam> cube the third
#812 [13:54] <sam> can we skype
#813 [13:54] <sam> "i need help
#814 [13:54] <UpuPanda> which one there is two, the top or bottom
#815 [13:54] <MinemanFangs> Hey I can not figure out how to reset my password because I do not know what email I used
#816 [13:54] <CubeTheThird> sam, please explain your problem
#817 [13:54] <MinemanFangs> How can I figure that out
#818 [13:54] <CubeTheThird> UpuPanda, top
#819 [13:55] <UpuPanda> ok
#820 [13:55] <CubeTheThird> MinemanFangs, you can test your emails here: http://www.minecraft.net/retrievename
#821 [13:55] <sam> i need someone who will make us a minecrfat server
#822 [13:55] <CubeTheThird> sam, I recommend you ask on the minecraft forums, or reddit
#823 [13:55] <CubeTheThird> sam, that, or pay for a service to host one for you
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#825 [13:55] <MinemanFangs> It says we are poking around or something
#826 [13:56] <CubeTheThird> .mcstatus
#827 [13:56] <ExtremeBot> [Website: 3Online][Login: 3Online][Session: 3Online][Realms: 3Online][Skins: 3Online]
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#829 [13:56] <CubeTheThird> MinemanFangs, hmm you may need to try later. Seems the website is still having issues
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#831 [13:56] <MinemanFangs> :(
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#833 [13:56] <xote2000> CubeTheThird, http://i.imgur.com/OEJ8YDP.png here
#834 [13:56] <CubeTheThird> MinemanFangs, if you want you can send Mojang an email, but it may take several days to get a reply
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#836 [13:57] <UpuPanda> is this a fake, or does it really work ??? CubeTheThird
#837 [13:57] <CubeTheThird> xote2000, what options does it give you when you right-click on the nvidia one?
#838 [13:57] <CubeTheThird> UpuPanda, yes it works... it's directly from the AMD website
#839 [13:57] <UpuPanda> ok
#840 [13:57] <UpuPanda> ok do i get express or custom
#841 [13:58] <CubeTheThird> express
#842 [13:58] <UpuPanda> ok its installing and creating a new folder
#843 [14:00] <UpuPanda> wow
#844 [14:00] <xote2000> update driver, Unistall, scan for hardware changes, disable and properties
#845 [14:00] <UpuPanda> dude what just happened CubeTheThird
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#847 [14:01] <GreyVulpine> UpuPanda - Resolution changed? That's normal during driver installation
#848 [14:01] <UpuPanda> it turned black for a bit and then it came back but looks different
#849 [14:01] <CubeTheThird> xote2000, update
#850 [14:02] <CubeTheThird> UpuPanda, that's normal
#851 [14:02] <UpuPanda> ok
#852 [14:02] <UpuPanda> is it soppose to lag when i am sending you this
#853 [14:03] <xote2000> in the pc look for updated? or from internet
#854 [14:03] <UpuPanda> ok i click finish, and it disaperd CubeTheThird
#855 [14:03] <UpuPanda> is it done
#856 [14:04] <UpuPanda> ima try to load minecraft know
#857 [14:04] <UpuPanda> now
#858 [14:04] <UpuPanda> or no
#859 [14:04] <GreyVulpine> UpuPanda - Did it ask you to reboot?
#860 [14:05] <UpuPanda> no it just said finish and it took of
#861 [14:05] <UpuPanda> off
#862 [14:05] <xote2000> CubeTheThird, in the pc look for updated? or from internet
#863 [14:05] <GreyVulpine> UpuPanda - Reboot, then try minecraft.
#864 [14:05] <UpuPanda> ok
#865 [14:05] <UpuPanda> is reboot restart
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#867 [14:05] <UpuPanda> mygod im so dumb
#868 [14:05] <GreyVulpine> UpuPanda - Yes.
#869 [14:06] <UpuPanda> ok thanks
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#872 [14:08] <xote2000> it said that is updated
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#879 [14:13] <Jakattak9> My Skin doesn't load, whatever I use.
#880 [14:13] <Jakattak9> It always comes out as black and white pixels
#881 [14:14] <crazyaidan9000> I purchased the minecraft card, installed it and have a user account. every time that I press PLAY it comes up with an error that calls for Java update. I update Java and still, I press PLAY and it just goes around in circles back to the script page. ????
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#884 [14:15] <crazyaidan9000> I am running Windows 7 Home Premium 64bit and it is a new computer. just thought I would add
#885 [14:16] <crazyaidan9000> anyone know how to help me with this issue?
#886 [14:16] <Jakattak9> Does it need a specific branch of Java, like Java Script?
#887 [14:16] * ricoz is now known as Rico-offline
#888 [14:16] <Maxis> ??> crazyaidan9000 launcher/log
#889 [14:16] <VoxelHead> crazyaidan9000: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#890 [14:16] <VoxelHead> crazyaidan9000: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
#891 [14:17] <Maxis> Jakattak9: Minecraft runs on Java, and Javascript is not Java at all except for the name and a few vague similarities
#892 [14:18] <Jakattak9> Lol *leaves awkwardly*
#893 [14:18] <Reebs> I can't get minecraft to start up, and i am just getting java binary platform se is not responding.
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#895 [14:18] <crazyaidan9000> ok VoxelHead I will try Thanks
#896 [14:18] <crazyaidan9000> hold on
#897 [14:20] <Maxis> ??> Reebs win/java/reinst
#898 [14:20] <VoxelHead> Reebs: You need to reinstall Java.
#899 [14:20] <VoxelHead> Reebs: First, go to the Programs and Features in Control Panel (Add and Remove Programs on XP). Uninstall everything that says Java in the name. Then, go to http://java.com/en/download/manual.jsp to re-install Java. See also java/1.8
#900 [14:20] * Kaname is now known as Ritsuka
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#902 [14:21] <crazyaidan9000> VoxelHead you here still?
#903 [14:21] <crazyaidan9000> VoxelHead you here still?
#904 [14:21] * missmelablok [missmelablok@notlogged] has left #minecrafthelp
#905 [14:22] <Maxis> crazyaidan9000: VoxelHead is a bot, but I'm still here :P
#906 [14:22] <Reebs> i have already tried that and i'm still getting the same error. http://paste.ubuntu.com/9287109/
#907 [14:22] <crazyaidan9000> ok
#908 [14:22] <crazyaidan9000> http://paste.ubuntu.com/9287108/
#909 [14:23] <Maxis> ??> Reebs win/reinst
#910 [14:23] <VoxelHead> Reebs: You may need to reinstall the locally installed files that Minecraft puts into place.
#911 [14:23] <VoxelHead> Reebs: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#912 [14:23] <Maxis> Reebs: Also avoid deleting resourcepacks, options.txt and servers.dat if you want to keep config options and server list
#913 [14:24] <xote2000> maxis nothing change D:
#914 [14:24] <Maxis> xote2000: One moment
#915 [14:24] <xote2000> ok
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#917 [14:27] <Maxis> crazyaidan9000: Do you have special characters like ! in your username?
#918 [14:27] <crazyaidan9000> no
#919 [14:28] <crazyaidan9000> no
#920 [14:28] <crazyaidan9000> oops
#921 [14:28] <crazyaidan9000> I am uninstalling java now
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#923 [14:29] <Maxis> crazyaidan9000: Make sure you do a complete reinstall of java
#924 [14:29] <Maxis> ??> crazyaidan9000 win/java/reinst
#925 [14:29] <VoxelHead> crazyaidan9000: You need to reinstall Java.
#926 [14:29] <VoxelHead> crazyaidan9000: First, go to the Programs and Features in Control Panel (Add and Remove Programs on XP). Uninstall everything that says Java in the name. Then, go to http://java.com/en/download/manual.jsp to re-install Java. See also java/1.8
#927 [14:32] <Reebs> i'm still getting the black screen after pressing play on the launcher
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#930 [14:32] <ThomasC90> HELP!
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#932 [14:32] <Maxis> xote2000: After you click update driver, click "Browse my computer for hardware" -> Find the folder where the installer for the driver is and let Windows figure it out
#933 [14:32] <crazyaidan9000> ok Java successfully installed, Maxis, should I try to launch mc now?
#934 [14:33] <Maxis> crazyaidan9000: yes
#935 [14:33] <ThomasC90> Hello?
#936 [14:33] <Maxis> ThomasC90: Hi, what is your issue?
#937 [14:34] <ThomasC90> I can't play minecraft now.
#938 [14:34] <Maxis> Reebs: Also, just to make sure, you are not using mods?
#939 [14:34] <Maxis> ThomasC90: Alright, what happens when you try to play Minecraft?
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#941 [14:35] <Reebs> no i ave just got minecraft from the majong website and i can't get it to start
#942 [14:35] <crazyaidan9000> ok here is what happened: it went to GAME OUTPUT with lots of txt, I am pasting it right here: A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000000005a7055ec, pid=4080, tid=4520 # # JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18) # Java VM: Java HotSpot(TM) 64-Bit Server VM (25.25-b02 mixed mode windows-amd64 compressed o
#943 [14:35] <Maxis> ??> crazyaidan9000 paste
#944 [14:35] <VoxelHead> crazyaidan9000: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#945 [14:36] <UpuPanda> Hello its me agian. it woked but its really laggy, is there a way i can make it less laggy TheThirdCube
#946 [14:36] <Maxis> crazyaidan9000: Paste it there instead of this chat, and give us the link
#947 [14:36] <crazyaidan9000> ok
#948 [14:36] <Maxis> Reebs: Hmm, can you show me the launcher log again from right after you launched Minecraft after you deleted everything?
#949 [14:36] <Maxis> Reebs: Posting it to http://paste.ubuntu.com/ as before
#950 [14:37] <crazyaidan9000> http://paste.ubuntu.com/9287311/
#951 [14:37] <Reebs> http://paste.ubuntu.com/9287109/
#952 [14:37] <xote2000> maxis, there are 4 options which one should I try the new one?
#953 [14:37] <crazyaidan9000> there Maxis I pasted it
#954 [14:38] <Maxis> crazyaidan9000: What antivirus or firewall software are you running?
#955 [14:38] <UpuPanda> Is There a way i can make minecraft les laggy
#956 [14:38] <Maxis> xote2000: What are the options?
#957 [14:38] <crazyaidan9000> AVGFree I disabled it and it did the same thing
#958 [14:38] <crazyaidan9000> Thanks for helping me Maxis :-)
#959 [14:38] <Maxis> UpuPanda: If you mean lag for Minecraft on your computer and not on a server, then go into options and decrease your video settings
#960 [14:39] <UpuPanda> i tried that but it still dont work good Maxis
#961 [14:39] <Maxis> crazyaidan9000: No problem. Try following these directions real quick:
#962 [14:39] <Maxis> ??> crazyaidan9000 win/dxdiag
#963 [14:39] <VoxelHead> crazyaidan9000: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#964 [14:39] <ThomasC90> Maxis: I can get the launcher to come up, & Hit play, But it takes me to Game Output.
#965 [14:40] <crazyaidan9000> ok
#966 [14:40] <Maxis> ThomasC90: Then copy and paste the contents of game output to http://paste.ubuntu.com/ in the content box, click "Paste!", and share the link to the paste here
#967 [14:41] <xote2000> maxis, there are 4 options which one should I try the new one?
#968 [14:41] <xote2000> or the old one?
#969 [14:41] <Maxis> xote2000: What are the 4 options?
#970 [14:42] <ThomasC90> I don't have anything in the game output.
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#973 [14:43] <xote2000> mexis, http://i.imgur.com/QfkF7GF.png
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#979 [14:43] <Maxis> xote2000: Select the 4th option (9.18.13.4475 updated 12/11/2014)
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#981 [14:44] <George> can I use another coin than euro when I want to buy a premium account using paysafecard?
#982 [14:44] <TheSysMan> how do you install mod on i server 1.8 is there any link
#983 [14:44] <Maxis> ??> TheSysMan mods
#984 [14:44] <Becky> when I go on the LGND texture pack for mincraft pe all I can see is black
#985 [14:44] <VoxelHead> TheSysMan: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#986 [14:44] <VoxelHead> TheSysMan: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#987 [14:45] <TheSysMan> thanks
#988 [14:46] * Pangea is now known as Pangea|away
#989 [14:46] <ThomasC90> http://paste.ubuntu.com/9287404/
#990 [14:46] <Reebs> i've uninstalled java and re-installed and verified it
#991 [14:46] <Maxis> Becky: Are you using the Android or iOS version of Minecraft PE?
#992 [14:46] * buddha101 [buddha101@notlogged] has joined #minecrafthelp
#993 [14:46] <Maxis> ??> ThomasC90 win/java/reinst
#994 [14:46] <VoxelHead> ThomasC90: You need to reinstall Java.
#995 [14:47] <VoxelHead> ThomasC90: First, go to the Programs and Features in Control Panel (Add and Remove Programs on XP). Uninstall everything that says Java in the name. Then, go to http://java.com/en/download/manual.jsp to re-install Java. See also java/1.8
#996 [14:47] <buddha101> Hi i have a minecraft account that i payed for and i cant login to it i know my user name just not mypassword
#997 [14:48] <Maxis> ??> buddha101 account/reset-password
#998 [14:48] <VoxelHead> buddha101: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#999 [14:48] * Clefable [Clefable@notlogged] has joined #minecrafthelp
#1000 [14:48] <VoxelHead> buddha101: If you use Minecraft.net accounts (you use your username to log in), use https://minecraft.net/resetpassword to reset your password.
#1001 [14:48] <buddha101> nore the email adress for my account to redo my password
#1002 [14:48] <buddha101> how would i find this out
#1003 [14:48] <George> can I use another coin than euro when I want to buy a premium account using paysafecard?
#1004 [14:49] <Maxis> buddha101: If you know some of your commonly-used E-Mail addresses, try entering them into https://minecraft.net/retrievename to find the one attached to your Minecraft account
#1005 [14:49] <ThomasC90> I don't see Programs and Features. I have a windows 8
#1006 [14:49] <crazyaidan9000> maxis
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#1008 [14:49] <crazyaidan9000> I went there and did all the steps, do You want me to paste the link for you?
#1009 [14:50] <Maxis> ThomasC90: If you are in the Windows 8 "Settings" page, there should be a button to open Control Panel, click on it
#1010 [14:50] <Maxis> crazyaidan9000: Please do so
#1011 [14:50] <crazyaidan9000> https://gist.github.com/anonymous/c6dc234a34525f9380fd
#1012 [14:50] <crazyaidan9000> https://gist.github.com/anonymous/c6dc234a34525f9380fd
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#1015 [14:51] <ThomasC90> ok, So just uninstall everything that says Java?
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#1018 [14:52] <Maxis> ThomasC90: If you are on the Programs and Features page, then yes
#1019 [14:53] <Maxis> crazyaidan9000: Can you also paste everything in C:\Users\Owner\AppData\Roaming\.minecraft\hs_err_pid4864.log to http://paste.ubuntu.com/?
#1020 [14:53] <ThomasC90> ok
#1021 [14:53] <crazyaidan9000> ok
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#1024 [14:54] <xote2000> hello
#1025 [14:54] <Maxis> xote2000: Hi
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#1027 [14:55] <xote2000> I restart buet nothing change D:
#1028 [14:55] <xote2000> Maxis, Do you think it could be hardware error?
#1029 [14:55] <crazyaidan9000> Maxis there isn't pid4864
#1030 [14:55] <ThomasC90> ok, downloading java 8
#1031 [14:55] <crazyaidan9000> there are alot but none ending inpid4864
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#1033 [14:55] <Maxis> crazyaidan9000: My bad, C:\Users\Aidan\AppData\Roaming\.minecraft\hs_err_pid4080.log
#1034 [14:56] <xote2000> Maxis, Do you think it could be hardware error? or drivers?
#1035 [14:57] <Maxis> xote2000: Hmm, try regenerating the DxDiag report like before. And since it is showing up in Device Manager, it is almost certainly drivers
#1036 [14:57] <crazyaidan9000> https://gist.github.com/anonymous/930387e3dbbecb557799#file-crazyaidan9000
#1037 [14:58] <Maxis> ??< gpu/intel/ig4
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#1040 [14:59] <ThomasC90> Ok, I download java 8, But minecraft is still not working.
#1041 [15:00] <jguiou> Its not letting get into my mc game
#1042 [15:00] <crazyaidan9000> were You able to get anything from that link I posted?
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#1044 [15:00] <Maxis> ThomasC90: Did you install Java 8, and restart the launcher?
#1045 [15:00] <ThomasC90> yes
#1046 [15:00] <xote2000> maxis, https://gist.github.com/anonymous/d4d5cd71dd48667618d5 her
#1047 [15:00] <Maxis> jguiou: What is causing your problem?
#1048 [15:00] <xote2000> here*
#1049 [15:00] <jguiou> IDK
#1050 [15:01] <jguiou> its saying i need to log in
#1051 [15:01] <Maxis> ThomasC90: Then please re-paste the information to http://paste.ubuntu.com/ from the game log
#1052 [15:01] <Maxis> jguiou: Then you need to login to your Minecraft or Mojang account
#1053 [15:01] <jguiou> but when i enter it it doestwork
#1054 [15:01] <jguiou> i did
#1055 [15:01] <xote2000> <xote2000> maxis, https://gist.github.com/anonymous/d4d5cd71dd48667618d5 here
#1056 [15:02] <Maxis> xote2000: I see it, hold on
#1057 [15:02] <ThomasC90> This is from the lancher log http://paste.ubuntu.com/9287603/
#1058 [15:02] <crazyaidan9000> are you talking to me Maxis?
#1059 [15:02] <Maxis> crazyaidan9000: Ah. Unfortunately, you are using the Intel G965, which specifically has bugged drivers involving OpenGL
#1060 [15:03] <jguiou> Maxis are u still there
#1061 [15:03] <Maxis> crazyaidan9000: You can try the fix at http://www.minecraftforum.net/forums/archive/legacy-support/1843447-exception_access_violation-fix, but it may still not work
#1062 [15:03] <DonJon14> I can't see any of the signs on mcpe on my kindle
#1063 [15:03] <Maxis> jguiou: What error is it giving you when you try to login?
#1064 [15:03] <crazyaidan9000> what can I do to fix it? I have played the demo version for a long time but now that I reinstalled Windows 7 and bought the pay for version, it doesn't work.
#1065 [15:03] * cocolandia [cocolandia@notlogged] has joined #minecrafthelp
#1066 [15:03] <crazyaidan9000> ok I will trey that
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#1068 [15:04] <Maxis> DonJon14: Unfortunately we don't deal much with the Minecraft PE versions of the game on this chat, you might try the Minecraft PE section on the forums
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#1074 [15:04] <Maxis> crazyaidan9000: You can likely play 1.7.2 and earlier version of the game but future versions will have the same problem
#1075 [15:05] <ThomasC90> Maxis: This is from the lancher log http://paste.ubuntu.com/9287603/
#1076 [15:05] <George> can I use other coin than euro when I want to buy a premium account using paysafe card?
#1077 [15:05] * atleastonce [atleastonce@notlogged] has joined #minecrafthelp
#1078 [15:05] <jguiou> InvalidCredentialsException: Invalid credentials. Invaild username or password
#1079 [15:06] <jguiou> Maxis
#1080 [15:06] <Maxis> jguiou: Then you are likely entering your username or password wrong; Are you using a Mojang account or an older Minecraft account?
#1081 [15:06] <jguiou> Mojang and im not
#1082 [15:07] <crazyaidan9000> Maxis, do you have a link to that version?
#1083 [15:07] <confuseduser> I've been trying to set up an account, and understand that Mojang has been experiencing some problems with their website server. Today I tried to create the account so I could buy the darn game, but I got the same old error message I've been getting for weeks. I checked the minecraft.net status and it said that all is running smoothly, so I don't understand what's going on.
#1084 [15:07] <xote2000> maxis something'
#1085 [15:07] <Maxis> jguiou: Then make sure you are logging with your E-Mail and correct password; if you still have problems, try resetting your password at https://account.mojang.com/password.
#1086 [15:08] <jguiou> i allready tried
#1087 [15:08] <jguiou> resetting it
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#1089 [15:09] <George> CAN I BUY A PREMIUM ACCOUNT USING ROMANIAN COINOR I NEED TO USE EURO?
#1090 [15:09] <jguiou> i got it THANKS Maxis
#1091 [15:09] <ThomasC90> Maxis: This is from the lancher log http://paste.ubuntu.com/9287603/
#1092 [15:09] <Maxis> xote2000: Try the driver at https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24348&lang=eng&ProdId=3720, it is for your integrated graphics card and MIGHT get Minecraft working in the meantime
#1093 [15:10] <Maxis> ThomasC90: Try going to C:\Program Files (x86)\Java\jre1.8.0_25\bin in Windows Explorer. Do you see javaw.exe in that folder?
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#1095 [15:11] <xote2000> maxis, thx I will try it
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#1097 [15:12] <Maxis> George: Likely, try one of the payment options available when you try to buy Minecraft
#1098 [15:12] * jguiou [jguiou@notlogged] has quit. (Ping timeout: 182 seconds)
#1099 [15:12] <ThomasC90> I don't have windows explorer. how about firefox
#1100 [15:13] <Maxis> ThomasC90: Yes you do, it's the window you use to find files on your computer
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#1102 [15:13] <ThomasC90> ok
#1103 [15:13] <Maxis> ThomasC90: If you still can't find it, go into the start screen and type "Windows Explorer" and it should come up
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#1106 [15:14] <ThomasC90> do i hit msvcr100.dll
#1107 [15:14] <Maxis> ThomasC90: No, you want Windows Explorer, the application you use to get to Documents and other folders on your computer
#1108 [15:15] <ThomasC90> I don't have windows explorer.
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#1110 [15:16] <Maxis> confuseduser: If you are getting the error involving Mojang updating their servers, then we cannot help you; if you have already sent an E-Mail, all you can do is wait for them to respond
#1111 [15:16] <ank> my minecraft will not open it looks like the icon opens but just does not open
#1112 [15:16] <Maxis> ThomasC90: In Windows 8 it is called File Explorer, my bad
#1113 [15:17] <ThomasC90> oh, lol
#1114 [15:17] <Maxis> ank: Have you installed Java?
#1115 [15:17] <ank> yea and updated it
#1116 [15:17] <ThomasC90> ok
#1117 [15:17] <ThomasC90> i don't see it
#1118 [15:18] <ank> when it say my minecraft opens it closes
#1119 [15:18] <Maxis> ank: Try downloading the JAR verion of the launcher from https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.jar and see if it works instead
#1120 [15:18] <ank> ok
#1121 [15:18] <Maxis> ThomasC90: What is in the folder?
#1122 [15:20] <ThomasC90> I put the java in the downloads.
#1123 [15:20] <ank> no it still didn't open
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#1125 [15:21] <ank> Maxis do i have to put it in a folder
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#1127 [15:21] <ank> like %appdata%
#1128 [15:21] <BallisticMummy> hello
#1129 [15:22] <BallisticMummy> hey guys I need some help
#1130 [15:22] <BallisticMummy> I'm making a server
#1131 [15:22] <BallisticMummy> I downloaded the stuff and everything
#1132 [15:22] <yellowduck> Alright, so my Minecraft crashes upon starting (I'm playing FTB Monster) and it just started when I installed Sphax PureBD
#1133 [15:22] <BallisticMummy> agreed to terms of service
#1134 [15:22] <BallisticMummy> and I try to join as localhost
#1135 [15:22] <BallisticMummy> but it said
#1136 [15:23] <yellowduck> Here's my crash log http://pastebin.com/VGYth2zL
#1137 [15:23] <BallisticMummy> java.net exeption: connection refused
#1138 [15:25] <Maxis> ThomasC90: C:\Program Files (x86)\Java\jre1.8.0_25\bin
#1139 [15:25] <ThomasC90> i can't fine it
#1140 [15:25] <ank> no it still didn't open
#1141 [15:25] <ank> max do i have to put in a folder
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#1143 [15:26] <Maxis> ThomasC90: Hmm, can you find C:\Program Files (x86)\Java?
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#1145 [15:26] <Maxis> ank: No, it should run after downloading
#1146 [15:26] <ank> no it didn't
#1147 [15:27] <Maxis> ??> yellowduck mods
#1148 [15:27] <VoxelHead> yellowduck: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1149 [15:27] <VoxelHead> yellowduck: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1150 [15:27] <yellowduck> Alright, but the thing is I DON'T KNOW WHAT MOD IT IS
#1151 [15:28] <yellowduck> This channel's very ignorant about these types of things
#1152 [15:28] <Maxis> yellowduck: Then post on the FTB forums, and no, we do not support any mods (Including ANY of the mods in FTB)
#1153 [15:28] <Maxis> And FTB itself
#1154 [15:29] <ThomasC90> Still can't find it
#1155 [15:29] <ank> Max i tryed downloading it again and it didn't open all it did was go on my desktop now what should i do
#1156 [15:29] <yellowduck> So, you'll get banned for reading it and telling me what mod is the problem?
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#1159 [15:30] * Lord_Ralex kicked yellowduck from #minecrafthelp (Reason: ellowduck :Being insulting to people you want to get help from is quite sad)
#1160 [15:30] <ank> Max i tryed downloading it again and it didn't open all it did was go on my desktop now what should i do
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#1165 [15:32] <Maxis> ??> ThomasC90 win/cmd
#1166 [15:32] <VoxelHead> ThomasC90: You can reach the Command Prompt on Windows by pressing Win+R, and in the window that appears, type "cmd", and click OK.
#1167 [15:32] <Maxis> ThomasC90: Do that, then type "javaw.exe" and press ENTER and tell me what happens
#1168 [15:32] <ank> Max do you know what happened my minecraft open the launcher doesn't open and the icon closes
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#1170 [15:33] <Maxis> ank: When you try to launch it, does something pop up and close immediately, or does nothing at all happen?
#1171 [15:33] <ank> open and nothing happens
#1172 [15:34] <ank> but the launcher doesn't open
#1173 [15:34] <yellowduck> Fuck you dumb niggers, I'm from Mojang and everyone here said ur dumb. We're all hitting our blunts, although, you can't HANDLE THE TRUTH ANYWAY. FITE ME BREH
#1174 [15:34] * AuBot kicked yellowduck from #minecrafthelp (Reason: ellowduck :Please keep it civil.)
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#1176 [15:34] * Lord_Ralex kicked yellowduck from #minecrafthelp (Reason: ellowduck :Fuck off with your idiocy)
#1177 [15:34] <Maxis> Wow, persistent
#1178 [15:35] <Maxis> ??> ank win/cmd
#1179 [15:35] <VoxelHead> ank: You can reach the Command Prompt on Windows by pressing Win+R, and in the window that appears, type "cmd", and click OK.
#1180 [15:35] <Maxis> ank: Try typing javaw.exe, press enter, and tell me what happens
#1181 [15:36] <ank> in what files
#1182 [15:36] <ThomasC90> ok, I did it a window pop up call C:\windows\system32\cmd.exe, & I did the other things, Bt nothing happen.
#1183 [15:36] <ank> oh command
#1184 [15:36] <Maxis> ank: Sorry, yes, type javaw.exe into the command prompt window and tell me what happens
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#1186 [15:37] <Maxis> ThomasC90: When you typed it and pressed enter, did it just go to a new line with a blank space inbetween?
#1187 [15:37] <ThomasC90> yes
#1188 [15:38] <Maxis> ThomasC90: Alright, now try entering C:\Program Files (x86)\Java\jre1.8.0_25\bin\javaw.exe and press enter. Does the same thing happen?
#1189 [15:38] <ank> max it says is not recognized as internal or external command
#1190 [15:38] <missvious> I cannot get the .jar to download for 1.6.1 I haven't played for a while and am trying to get it all updated so I can start playing again. I run a MacBook with OS X
#1191 [15:38] <ank> max it says is not recognized as internal or external command
#1192 [15:39] <Maxis> ??> ank win/java/reinst
#1193 [15:39] <VoxelHead> ank: You need to reinstall Java.
#1194 [15:39] <VoxelHead> ank: First, go to the Programs and Features in Control Panel (Add and Remove Programs on XP). Uninstall everything that says Java in the name. Then, go to http://java.com/en/download/manual.jsp to re-install Java. See also java/1.8
#1195 [15:39] <Maxis> ank: Do that to completely reinstall Java and see if it works
#1196 [15:39] <ank> ok
#1197 [15:40] <Maxis> missvious: You mean you cannot get the launcher to download, or Minecraft has errors while downloading?
#1198 [15:40] <Maxis> *Downloading the new version
#1199 [15:41] <ank> its not letting me delete it
#1200 [15:41] <ThomasC90> hey
#1201 [15:41] <Maxis> ank: Is it saying that it is open in another program?
#1202 [15:41] <Maxis> ThomasC90: Hi, did you try it?
#1203 [15:41] <ank> it say open or create shortcut
#1204 [15:41] <missvious> Maxis: when I try to launch the 1.6.1 .jar file from my downloads it tells me there is an error
#1205 [15:42] <ThomasC90> yes
#1206 [15:42] <ThomasC90> ok, I did it a window pop up call C:\windows\system32\cmd.exe, & I did the other things, Bt nothing happen.
#1207 [15:42] <ank> it say open or create shortcut
#1208 [15:42] <missvious> it also tells me that I am not connected to minecraft.net when I try to log in
#1209 [15:42] <Maxis> ank: It shouldn't say that if you are in Programs and Features, make sure you are in Control Panel -> Programs and Features
#1210 [15:43] <ank> oh now im in programs and features sry
#1211 [15:43] <Maxis> missvious: That sounds like the old launcher, downoad the new launcher at https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.dmg
#1212 [15:44] <ThomasC90> nothing working
#1213 [15:44] <Maxis> ank: Alright, then remove anything with Java in the name
#1214 [15:44] <ank> Max:ok i uninstalled it now what
#1215 [15:45] <Maxis> ank: If all of the java versions are uninstalled, go to http://java.com/en/download/manual.jsp and download the latest java version for your system (Make sure you get 64-Bit Java)
#1216 [15:45] <ank> ok
#1217 [15:46] <Maxis> ThomasC90: Was it exactly the same as when you typed just javaw.exe?
#1218 [15:46] <ank> this one Windows Offline (64-bit)
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#1220 [15:46] <ThomasC90> yes
#1221 [15:46] <ank> ok
#1222 [15:46] <Maxis> ank: Yes, download that one
#1223 [15:46] <ank> ok it just downloaded
#1224 [15:47] <Maxis> ank: Now run the installer. When it finishes, try running Minecraft
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#1226 [15:47] <ThomasC90> it just make a new line c:\Users\Chelsey90>
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#1228 [15:48] <ank_> ok max my java installed
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#1230 [15:48] <ank_> it opened
#1231 [15:48] <Maxis> ank_: Minecraft opened?
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#1233 [15:49] <ank_> when i click play it doesn't open minecraft it says at the launcher
#1234 [15:49] <missvious> maxis: I believe I was able to figure it out. It launced launcher 1.5.3 and then after i signed in it said it was ready to install and play 1.8.1
#1235 [15:50] <ank_> i mean stays at the launcher
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#1237 [15:50] <Maxis> missvious: Great, have fun
#1238 [15:50] <missvious> maxis: thank you!
#1239 [15:50] <ank_> when i click play it doesn't open minecraft it stays at the launcher
#1240 [15:50] <Maxis> ank_: Ah, well at least we got somewhere. Try doing the following
#1241 [15:50] <Maxis> ??> ank_ launcher/log
#1242 [15:50] <VoxelHead> ank_: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1243 [15:50] <VoxelHead> ank_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
#1244 [15:51] <ank_> ok
#1245 [15:52] <ThomasC90> Here my Launcher Log > http://paste.ubuntu.com/9288219/
#1246 [15:53] <Maxis> ThomasC90: Hmm, try running vanilla Minecraft (wihtout Optifine)
#1247 [15:53] <ank_> ok i pasted it
#1248 [15:53] <Maxis> ank_: Alright, copy and paste the link to the paste here
#1249 [15:54] <ank_> http://paste.ubuntu.com/9288239/
#1250 [15:54] <ThomasC90> oh, ok. meant slow lagging server
#1251 [15:54] <Maxis> ank_: No, we need the launcher log, which is on the second tab of the launcher, not the first
#1252 [15:55] <ank_> oh
#1253 [15:55] <ank_> oh
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#1255 [15:55] <Maxis> ThomasC90: Sorry, what?
#1256 [15:56] <ank_> this one http://paste.ubuntu.com/9288294/
#1257 [15:56] <ThomasC90> it didn't work. Optifine help me stop lagging it server
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#1260 [15:56] <Maxis> Alright, well it appears both of you have the same problem, hold on
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#1262 [15:57] <ank_> me max
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#1265 [15:57] <Maxis> ank_: Make sure you are not on the Forge version, and that you are on the vanilla, unmodded version
#1266 [15:58] <ThomasC90> Here what happen when I try to play using 1.8.1
#1267 [15:58] <ank_> ok
#1268 [15:58] <ThomasC90> http://paste.ubuntu.com/9288328/
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#1271 [15:58] <ank> im in yay!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1
#1272 [15:59] <Maxis> ank: Awesome. It looks like you were having a forge problem, which we can't help you with here
#1273 [16:00] <ThomasC90> Here what happen when I try to play using 1.8.1 > http://paste.ubuntu.com/9288328/
#1274 [16:00] <Maxis> ThomasC90: I saw, hold on
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#1277 [16:03] <Maxis> ThomasC90: Here, to to Edit Profile in the launcher, and find where it says "Executable:"
#1278 [16:03] <Alejandra> https://gist.github.com/anonymous/34f19b295cbea5b53044
#1279 [16:03] <Maxis> Alejandra: One moment please.
#1280 [16:03] <Alejandra> Okay
#1281 [16:04] <ThomasC90> ok
#1282 [16:04] <Maxis> ThomasC90: Check the checkbox, and enter into it "C:\Program Files (x86)\Java\jre1.8.0_25\bin\javaw.exe", then save the profile and try running Minecraft
#1283 [16:05] * wailedbobcat08 [wailedbobcat08@notlogged] has joined #minecrafthelp
#1284 [16:05] <Maxis> Wihtout quotes of course
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#1287 [16:07] <ThomasC90> with optifine, or without?
#1288 [16:07] <lumbdoom> I'm having a problem starting Minecraft that I just bought and downloaded. I keep getting a JAVA socket timeout exception
#1289 [16:07] <Maxis> Alejandra: Unfortunately, your graphics card does not fully support Minecraft, nor does it have drivers for Windows 8.1. You can try playing Minecraft versions 1.7.2 and lower, get a new graphics card (if your computer is a desktop), or get a new computer. You can try downgrading to Windows 7, although the G41 is probably still not going to meet the requirements.
#1290 [16:08] <ThomasC90> Maxis: with optifine, or without?
#1291 [16:08] <Maxis> ThomasC90: Without please. We do not support OptiFine-modified versions of MInecraft
#1292 [16:09] <Maxis> Although it should still work, all we can support is vanilla
#1293 [16:09] <ThomasC90> (sad face)
#1294 [16:09] <Maxis> lumbdoom: Is this while trying to login to the launcher, or while trying to play on Mulitplayer servers?
#1295 [16:09] <Maxis> Multiplayer* blah
#1296 [16:10] <ThomasC90> Still nothing
#1297 [16:11] <lumbdoom> While trying to login I guess. I'm just starting minecraft. This is a MAC. I just click on the Icon and then it opens a console and runs a java script trying to download some files I guess. This is when I get the socket exceptions.
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#1299 [16:11] <ThomasC90> http://paste.ubuntu.com/9288497/
#1300 [16:11] <Alejandra> But is that minecraft Still not compatible for Windows 8.1?
#1301 [16:11] <Maxis> ThomasC90: So on the vanilla Minecraft profile, even when the excutable looks like http://i.stack.imgur.com/UWVAU.png where the "Excutable:" text is replaced with C:\Program Files (x86)\Java\jre1.8.0_25\bin\javaw.exe, it still does not work?
#1302 [16:11] <stonestickapge> hi there, i have a quick question. I seem to be having an issue connecting 'authentication servers are down' err but the system says that they are up and running just fine
#1303 [16:12] <Maxis> Alejandra: It is compatible with Windows 8.1, but not with your graphics card. Your graphics card does not support Minecraft or Windows 8/8.1
#1304 [16:12] <Maxis> .mcstatus
#1305 [16:12] <ExtremeBot> [Website: 3Online][Login: 3Online][Session: 3Online][Realms: 3Online][Skins: 3Online]
#1306 [16:12] <stonestickapge> i simply fell from a high place and got kicked which kicked me from the game for some reason, i haven't been able to connect since.
#1307 [16:13] <Alejandra> Ok Thanks
#1308 [16:13] <Maxis> stonestickapge: What is the exact error you get when re-connecting to the server?
#1309 [16:14] <lumbdoom> Hello Maxis, any ideas why the socket exception happens?
#1310 [16:14] <stonestickapge> Maxis; Authentification servers are down. Pleas try again later, sorry!'
#1311 [16:14] <ThomasC90> I had a that code on it
#1312 [16:15] <clarjon1> stonestickapge: Does this happen with only one server? It could be that server needs to be maintained by it's owner at the moment.
#1313 [16:15] * MattMc is now known as MattOfflineMc
#1314 [16:15] <ThomasC90> OMG
#1315 [16:15] <stonestickapge> uhm, tbh im not sure. I dont have another server on my list
#1316 [16:16] <stonestickapge> to test that theory with
#1317 [16:16] * MattOfflineMc is now known as MattMc
#1318 [16:16] <stonestickapge> if you give me a moment, i can try and search for another.
#1319 [16:16] <Maxis> lumbdoom: Copy and paste the log to http://paste.ubuntu.com/ in the content box, click "Paste!", and give us the link here
#1320 [16:17] <Maxis> ThomasC90: You are still getting the exact same error in the launcher log?
#1321 [16:17] <ThomasC90> YES
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#1323 [16:18] <stonestickapge> Maxis, it seems to just be that server
#1324 [16:18] <stonestickapge> I was able to join another.
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#1326 [16:19] <Maxis> stonestickapge: Then you will have to wait until the owners of that server fix the problem, or contact them to see if they can fix it
#1327 [16:19] <stonestickapge> However, it does show that others are still online on this server
#1328 [16:19] <stonestickapge> is it possible that my fall violated some rules and faked some sort of bug attempt and is keeping me out?
#1329 [16:20] <ThomasC90> Grrr
#1330 [16:20] <Maxis> stonestickapge: I doubt it, you could try logging out of the launcher and back in (this historically caused authentication problems), but if it is just that server then the server administrators are going to have to fix the problem for you.
#1331 [16:21] <stonestickapge> hm, i have closed the launcher and tried on a diff comp as well. I don't have any way to contact the server admins. Hopefully this is something that is made apparent to them when they try and log I suppose.
#1332 [16:21] <stonestickapge> thank you for your elp Maxis.
#1333 [16:22] <jjs999jjs> stonestickapge, want me to join the server and ask ?
#1334 [16:22] <lumbdoom> Maxis The standard control click on the MAC does not seem to bring up a copy option on this Minecraft launcher window. So I can't paste it into the url you have provided.
#1335 [16:22] <stonestickapge> if you could that would be great.
#1336 [16:22] <jjs999jjs> i will pm you for the address
#1337 [16:22] <stonestickapge> 192.169.92.93
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#1339 [16:23] <Maxis> ThomasC90: If the Minecraft launcher is specifically pointing toward javaw.exe in the correct place, then I am running out of ideas. The only other things that could be blocking it are security software, a problem with the Java PATH variable (unlikely if you are pointing directly toward the executable), or perhaps if you are not an admin on the computer )although if you were able to run
#1340 [16:23] <Maxis> javaw.exe in command prompt that is most likely not the issue)
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#1342 [16:23] <Annie> can i change my username?
#1343 [16:23] <GreyVulpine> Annie - In minecraft? No, not currently.
#1344 [16:24] <Annie> am i able to?
#1345 [16:24] <GreyVulpine> No.
#1346 [16:24] <GreyVulpine> It is a planned feature for the future
#1347 [16:24] <Annie> so i can change it but not now?
#1348 [16:25] <ThomasC90> I don't know if I am a abmin on my computer. I should be I'm the only one who it.
#1349 [16:25] * xXdanielkXx [xXdanielkXx@notlogged] has joined #minecrafthelp
#1350 [16:25] <GreyVulpine> Annie - Right
#1351 [16:25] <xXdanielkXx> Hey can someone help me with an issue im having on optifine?
#1352 [16:25] <Maxis> ??> xXdanielkXx mods
#1353 [16:25] <VoxelHead> xXdanielkXx: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1354 [16:25] <VoxelHead> xXdanielkXx: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1355 [16:25] <xXdanielkXx> uhhh
#1356 [16:26] <xXdanielkXx> okay...
#1357 [16:26] <GreyVulpine> We don't support mods like optifine here
#1358 [16:26] <xXdanielkXx> thats useless
#1359 [16:26] <ALex__> so i was on here yesterday because when i would open my minecraft my monitor would become pixaly and weird and some gave me a link to download i did that restarted my computer and it is doing the same thing :\
#1360 [16:26] <lumbdoom> Maxis I finally managed it. The url is http://paste.ubuntu.com/9288625/
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#1364 [16:27] <ThomasC90> minecraft was working fine with the optifine.
#1365 [16:28] <Maxis> ThomasC90: We cannot support Minecraft with Optifine however, as Optifine can complicate the problem. We want to get Vanilla working.
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#1367 [16:29] <ALex__> so i was on here yesterday because when i would open my minecraft my monitor would become pixaly and weird and someone gave me a link to download and they said it might work.so i did that restarted my computer and minecraft is doing the same thing. So does anyone know how to fix pixel-format-not-accelerated
#1368 [16:30] <ThomasC90> will my mother is going to be home soon, If I can't it work, I going to have to ask her.
#1369 [16:30] <Maxis> ??> Alex__ win/dxdiag
#1370 [16:30] <VoxelHead> Alex__: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1371 [16:30] <Maxis> Alex__: Even if you ran it yesterday, re-run it and do a new GIST
#1372 [16:30] <ALex__> i did that
#1373 [16:30] <lumbdoom> Maxis , if you've had a chance to look what do you think might be happening. I do not have a firewall or anything that would stop this except that I am not running as the main user.
#1374 [16:31] * xXdanielkXx [xXdanielkXx@notlogged] has quit. (Quit: Web client closed)
#1375 [16:31] <Maxis> lumbdoom: Are you running it as an administrator?
#1376 [16:31] <frisbee> Can I get a tutorial on minecraft 1.8.1 basic steps for my pc , I'm a newbie
#1377 [16:31] <ALex__> so redownload the that link yoy gave me maxis?
#1378 [16:31] <Maxis> ALex__: Follow the directions listed at that link VoxelHead gave you again
#1379 [16:32] <lumbdoom> Nope not in the account that I have downloaded it too. Is that necessary?
#1380 [16:32] <Maxis> frisbee: See http://minecraft.gamepedia.com/Tutorials/Beginner%27s_guide
#1381 [16:33] <Maxis> frisbee: Unless you are asking how to download
#1382 [16:33] <ThomasC90> I just try runing mincraft as a administrator, Still the same problem.
#1383 [16:33] <frisbee> I want to learn how to move jump etc
#1384 [16:33] <Maxis> lumbdoom: You might try it on an admin account to see if it works, although it should anyway
#1385 [16:34] <ALex__> https://gist.github.com/anonymous/4b3a33199b5f1431d682
#1386 [16:34] <Maxis> frisbee: See http://minecraft.gamepedia.com/Controls; if you need any more help, google it
#1387 [16:34] <ALex__> that is my new one
#1388 [16:34] <ALex__> just did it right now
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#1390 [16:34] <Maxis> Alex__: Alright, hold on
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#1393 [16:35] <lumbdoom> Maxis: I don't want to use an admin account. My son is going to play on this. It should be able to connect . At the very least the script should ask for permission to connect but it can't just retry and then timeout.
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#1395 [16:35] * ILikeMinecraftOnXbox [ILikeMinecraftOnXbox@notlogged] has joined #minecrafthelp
#1396 [16:36] <frisbee> this site does not work http://minecraft.gamepedia.com/Controls;
#1397 [16:36] <ThomasC90> Maxis: should I restart my computer?
#1398 [16:36] <Maxis> ThomasC90: You can try it and see if it helps
#1399 [16:36] * Matt_ [Matt_@notlogged] has joined #minecrafthelp
#1400 [16:36] <Maxis> frisbee: http://minecraft.gamepedia.com/Controls
#1401 [16:36] <lucivious> Hello, I am trying to install Minecraft onto my Mac OS X and when I open the download, it pulls up a window with my applications folder, and the minecraft logo in it. I dont seem to be able to install minecraft
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#1403 [16:37] <ILikeMinecraftOnXbox> Hello
#1404 [16:37] <ILikeMinecraftOnXbox> This is me
#1405 [16:37] <Maxis> lucivious: What happens when you double-click the Minecraft logo?
#1406 [16:37] <Matt_> Hi, my game keeps on crashing every 10 minutes and when I go back in, everything I just did is gone.
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#1408 [16:37] <Maxis> ILikeMinecraftOnXbox: Ok, Hi
#1409 [16:37] <ILikeMinecraftOnXbox> This is improtant
#1410 [16:38] <Maxis> Matt_: Are you using mods?
#1411 [16:38] <ILikeMinecraftOnXbox> No
#1412 [16:38] <Matt_> No
#1413 [16:38] * Dave is now known as Guest2779
#1414 [16:38] <Maxis> Matt_: Do you get a crash report?
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#1416 [16:38] <ILikeMinecraftOnXbox> I have Minecraft Xbox 360 edtion
#1417 [16:38] <Matt_> No, it just went black
#1418 [16:38] * Ritsuka is now known as Kaname
#1419 [16:38] <Maxis> ??< launcher/log
#1420 [16:38] * dre is now known as Guest69279
#1421 [16:38] <lucivious> Maxis: I get a text window entitled Minecraft launcher with quite a few lines of code
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#1423 [16:38] <frisbee> thanks
#1424 [16:38] <Guest2779> Trying to play Minecraft on my home network, but my desktop can't connect to my PC in multiplayer. When I try to join the server, it says, "Java.net.Connect Exception: Connection Timed out." Any ideas?
#1425 [16:39] <ILikeMinecraftOnXbox> My Xbox 360 consle and it says Eroor
#1426 [16:39] <ILikeMinecraftOnXbox> What whent black
#1427 [16:39] <Maxis> lucivious: Alright, does it come up to the login screen eventually?
#1428 [16:39] * maitena_ [maitena_@notlogged] has joined #minecrafthelp
#1429 [16:39] <ALex__> Maxis is there anything i can do to fix my minecraft.
#1430 [16:39] <lucivious> maxis: no its just a text window
#1431 [16:39] <clarjon1> ILikeMinecraftOnXbox: If you are having issues, please contact Xbox Support
#1432 [16:39] <lumbdoom> Maxis: It looks like lucivious might be facing the same problem as I am if he's not getting the login screen
#1433 [16:40] <ILikeMinecraftOnXbox> I have no idea
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#1435 [16:40] <Kaname> ALex__, what is wrong with your mc?
#1436 [16:40] <maitena> no me anda que pasa ?
#1437 [16:40] <maitena> mdfwof
#1438 [16:40] <maitena> sfnas
#1439 [16:40] <Kaname> hola maitena
#1440 [16:40] <maitena> çfmasflas
#1441 [16:40] <maitena> faspçfk,as
#1442 [16:40] <GreyVulpine> !k maitena
#1443 [16:40] * GreyBot kicked maitena from #minecrafthelp (Reason: aitena :<Kicks:1333>)
#1444 [16:40] <ILikeMinecraftOnXbox> What is "Java.net.Connect Exception: Connection Timed out." mean and i have no idea
#1445 [16:40] <ALex__> so i was on here yesterday because when i would open my minecraft my monitor would become pixaly and weird and someone gave me a link to download and they said it might work.so i did that restarted my computer and minecraft is doing the same thing. So does anyone know how to fix pixel-format-not-accelerated
#1446 [16:40] <maitena_> holas
#1447 [16:40] <clarjon1> ILikeMinecraftOnXbox: Please do not reply to messages without your name in front of them.
#1448 [16:41] * ILikeMinecraftOnXbox [ILikeMinecraftOnXbox@notlogged] has quit. (Quit: Web client closed)
#1449 [16:41] <clarjon1> ILikeMinecraftOnXbox: There are multiple people in this chat getting help.
#1450 [16:41] <clarjon1> :P
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#1452 [16:41] <Guest69279> ok, so my minecraft crashes right when i boot it up and says "not enouph memory" and takes me to the minecraft help page and i did everything it said to do but it still didnt work, can anyone help me with this problem?
#1453 [16:41] <ALex__> and my dxdiag is https://gist.github.com/anonymous/4b3a33199b5f1431d682
#1454 [16:41] <Guest2779> I'm getting that Java error while trying to play it on multiplayer (PC).
#1455 [16:41] <maitena_> me aparece
#1456 [16:41] <maitena_> algo
#1457 [16:41] <maitena_> de fix te problem
#1458 [16:41] <Maxis> lumbdoom: If you can, try getting on as an administrator to download the Minecraft files, and see if you can go back to your son's account to play
#1459 [16:42] <lumbdoom> Maxis: I'll try doing that and let us see what happens.
#1460 [16:42] <Maxis> Guest2779: Is this while connecting to a specific server, or all of them?
#1461 [16:42] <Matt_> Hello, my game keeps on turning black and returning to the home screen. I go back into the game and 10 minutes later, it does the same thing
#1462 [16:42] <Guest2779> Maxis: It's while trying to connect to a specific server.
#1463 [16:43] * ThomasC90 [ThomasC90@notlogged] has joined #minecrafthelp
#1464 [16:43] <Maxis> Guest2779: If it is only while connecting to a specific server, then the server is likely down. You will need to contact the owners and/or wait until it is back up.
#1465 [16:43] <Guest69279> ok, so my minecraft crashes right when i boot it up and says "not enouph memory" and takes me to the minecraft help page and i did everything it said to do but it still didnt work, can anyone help me with this problem?
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#1467 [16:43] <Matt_> Please help because I keep losing my work
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#1469 [16:43] <Maxis> Matt_: Hold on a moment.
#1470 [16:43] <Guest2779> Maxis: OK, thanks for your help.
#1471 [16:44] <lucivious> Maxis: I just got a window titled Minecraft launcher 1.5.3 and at the top it allows me to edit my profile or look at the launcher log. At the bottom it says that I am ready to play 1.8.1, however, it has done this before and it wasn't updated
#1472 [16:44] <Deadlyxwolf12> Can someone help me please? When i start minecraft it would just crash right away
#1473 [16:44] <Maxis> ??> Matt_ launcher/open
#1474 [16:44] <VoxelHead> Matt_: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#1475 [16:44] <ThomasC90> (Crying Face) It didn't work. So I don't bloody know what the hell to do.
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#1477 [16:44] <Maxis> Matt_: Do that in the launcher, then once it goes to black screen, go back to the launcher and do the following:
#1478 [16:44] <Maxis> ??> Matt_ launcher/log
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#1480 [16:44] <VoxelHead> Matt_: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1481 [16:44] <VoxelHead> Matt_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
#1482 [16:45] <ThomasC90> brb
#1483 [16:45] <Matt_> Ok thanks
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#1485 [16:45] <Maxis> ??> Deadlyxwolf12 launcher/crash-lo
#1486 [16:45] <Maxis> ??> Deadlyxwolf12 launcher/crash-log
#1487 [16:45] <VoxelHead> Deadlyxwolf12: We need to see your crash log, which appears after a crash.
#1488 [16:45] <VoxelHead> Deadlyxwolf12: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
#1489 [16:46] <Deadlyxwolf12> oK
#1490 [16:48] <ThomasC90> (Crying Face) It didn't work. So I don't bloody know what the hell to do.
#1491 [16:48] <Deadlyxwolf12> Now it's saying that i need java runtime 6.0 or something like that
#1492 [16:48] <Deadlyxwolf12> Let me get that then run minecraft again
#1493 [16:49] <Deadlyxwolf12> ?
#1494 [16:50] <Maxis> Deadlyxwolf12: That means you need to download java, be sure to download the 64-bit version from https://www.java.com/en/download/manual.jsp
#1495 [16:50] <ThomasC90> AAAAAAAAAAAAAAAAAAAAAAAA
#1496 [16:50] * lumbdoom [lumbdoom@notlogged] has quit. (Ping timeout: 182 seconds)
#1497 [16:50] <Deadlyxwolf12> Ok thank you
#1498 [16:50] <Maxis> ThomasC90: Urgh. What antivirus software do you have running?
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#1505 [16:54] <UpuPanda> Sinse i got minecraft its been laging alot, is there a way i can make it less laggy
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#1507 [16:55] <Matt_> Help my game keeps on crashing and returning to the home screen , so I reload the game and 5 minutes later, it turns black again.
#1508 [16:55] <Maxis> Matt_: Did you follow the directions VoxelHead gave you?
#1509 [16:56] <Matt_> There was no message or URL to copy
#1510 [16:56] <Matt_> It just turns black
#1511 [16:56] <Maxis> Matt_: Here, you need to follow these directions in order to get something that you can copy
#1512 [16:57] <Maxis> ??> Matt_ win/launcher/open
#1513 [16:57] <Maxis> ??> Matt_ launcher/open
#1514 [16:57] <VoxelHead> Matt_: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
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#1516 [16:57] <Maxis> Matt_: Before going into Minecraft, do that first when the launcher is open.
#1517 [16:58] <Maxis> Matt_: Tell me when you have done it.
#1518 [16:58] <Matt_> I don't have that in edit profile
#1519 [16:58] * Rico-offline is now known as ricoz
#1520 [16:59] <Maxis> Matt_: You should have a profile edit page that looks like http://i.imgur.com/e7q4Enb.png
#1521 [16:59] <Matt_> I'm using xbox 360
#1522 [16:59] <Maxis> Matt_: Oh, apologies.
#1523 [16:59] <UpuPanda> is there a way i can make minecraft less laggy because i have a good comuter and its extremly laggy
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#1525 [17:00] <Matt_> It's ok. Sorry I forgot to mention that
#1526 [17:00] <Maxis> Matt_: Unfortunately we do not support XBox versions on this chat since few of us know about know about it, you might consider posting on the Xbox 360 sections on the Minecraft Frums
#1527 [17:00] <Maxis> Forums*
#1528 [17:00] * DrBhinder8 [DrBhinder8@notlogged] has joined #minecrafthelp
#1529 [17:00] <Maxis> At least, you will likely have better luck at finding an answer there
#1530 [17:01] <Matt_> Oh ok then thanks anyways
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#1532 [17:01] <DrBhinder8> Hey I Need Help And advice
#1533 [17:01] <Maxis> DrBhinder8: With?
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#1535 [17:02] <ThomasC90> I don't know, I don't think I have any antivirus software.
#1536 [17:02] <DrBhinder8> I have a IPod 5 and I want Mods Like Really Bad
#1537 [17:02] <Maxis> ThomasC90: You can try running this tool:
#1538 [17:02] <Maxis> ??> ThomasC90 tools/hjt
#1539 [17:02] <VoxelHead> ThomasC90: Trend Micro HijackThis is an utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1540 [17:02] <VoxelHead> ThomasC90: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1541 [17:02] <DrBhinder8> but I don't know if I should jailbreak
#1542 [17:03] <ThomasC90> Is mcafee a antivirus software
#1543 [17:03] <Maxis> DrBhinder8: We don't really support Minecraft PE much here (not many of us know about it), nor can we give support on mods. This is for official Minecraft versions only
#1544 [17:03] <Maxis> ThomasC90: Yup
#1545 [17:03] <DrBhinder8> That's a Hecka Poned
#1546 [17:04] <DrBhinder8> Soo no help
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#1548 [17:04] <Maxis> Not here, no. You can try google or perhaps the forums (although they might say the same thing about modding)
#1549 [17:05] * DrBhinder8 [DrBhinder8@notlogged] has quit. (Client Quit)
#1550 [17:06] <ThomasC90> http://paste.ubuntu.com/9289097/
#1551 [17:07] <Deadlyxwolf12> Here http://paste.ubuntu.com/9289106/
#1552 [17:07] <Maxis> Upupanda: Looking at the specs on your computer, get more RAM, a new graphics card and/or a new computer if you have all the settings down. You could also try Optifine, although if it breaks we can't help you
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#1555 [17:08] <Maxis> ThomasC90: Agh, you have both McAfee and Norton >_<
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#1557 [17:08] <ThomasC90> So, What do i do?
#1558 [17:09] <Maxis> Well, Norton Online Backup, but that's still not phenominal
#1559 [17:09] <Deadlyxwolf12> Maxis when you're done helping him can you help me please?
#1560 [17:09] <UpuPanda> i need some help
#1561 [17:09] <Maxis> ThomasC90: Unless you really want ineffective McAfee, then uninstall McAfee (It's bloated and has been shown to be ineffective). If you want an alternative, Avast! might be nice
#1562 [17:10] <Maxis> ThomasC90: Might also try running Malwarebytes
#1563 [17:10] <Maxis> ??> ThomasC90 av/malwarebytes
#1564 [17:10] <VoxelHead> ThomasC90: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#1565 [17:10] <VoxelHead> ThomasC90: Download it here: http://www.malwarebytes.org/
#1566 [17:10] <UpuPanda> i have a good computer but its acting slow in minecraft, is there a way i can make it faster
#1567 [17:10] <Maxis> UpuPanda: Your computer has pretty low specs. Get more RAM, a new graphics card, or a new computer.
#1568 [17:10] <UpuPanda> ok
#1569 [17:11] <UpuPanda> were can i fine there items
#1570 [17:11] <Maxis> UpuPanda: Again, you can also try Optifine, although we cannot support it if it breaks your game
#1571 [17:11] <Deadlyxwolf12> Maxis: I got the link, http://paste.ubuntu.com/9289106/
#1572 [17:11] <Maxis> Deadkyxwolf12: Ah, sorry. Hold on
#1573 [17:11] <Deadlyxwolf12> ok
#1574 [17:11] <UpuPanda> were can i get those items :Maxis
#1575 [17:12] <Maxis> UpuPanda: Google is a nice place to start, although you should probably consult a computer technican before trying to install more RAM or a new graphics card if you do not know how
#1576 [17:12] <Maxis> UpuPanda: New computers are not too hard to come by either
#1577 [17:12] * squid_plays_mc [squid_plays_mc@notlogged] has quit. (Quit: Web client closed)
#1578 [17:13] <Maxis> ??> Deadlyxwolf12 win/dxdaig
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#1580 [17:13] * squid_plays_mc [squid_plays_mc@notlogged] has joined #minecrafthelp
#1581 [17:13] <Maxis> ??> Deadlyxwolf12 win/dxdiag
#1582 [17:13] <VoxelHead> Deadlyxwolf12: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1583 [17:13] <UpuPanda> Maxis:i already have good graphics, i downloaded some from you guys but its still lagy, so should i still buy ram
#1584 [17:13] <Deadlyxwolf12> What?
#1585 [17:13] <UpuPanda> Maxis:i already have good graphics, i downloaded some from you guys but its still lagy, so should i still buy a graphic card
#1586 [17:13] <Maxis> Deadlyxwolf12: Follow the directions at the link VoxelHead just gave you, they tell you how to get a report that we need to fix that problem
#1587 [17:14] <ThomasC90> I don't have money for malwarebytes
#1588 [17:14] <Deadlyxwolf12> ok Thank you
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#1590 [17:14] <Maxis> UpuPanda: You downloaded a new graphics driver, for an old graphics card. That doesn't mean the graphics card isn't still old/cheap.
#1591 [17:14] <jjs999jjs> malwarebytes is free
#1592 [17:15] <Maxis> ThomasC90: ^, ignore the parts about "malwarebytes pro"
#1593 [17:15] <Deadlyxwolf12> Uhh wheres the window key?
#1594 [17:15] * DestructorYT [DestructorYT@notlogged] has quit. (Client Quit)
#1595 [17:15] <Maxis> ??> Deadlyxwolf12 win/key
#1596 [17:15] <VoxelHead> Deadlyxwolf12: Hold down the Windows key (between Control and Alt, usually to the left of the space bar), and then press the other specified key. Think of it as typing a capital letter, but using that key instead of Shift.
#1597 [17:15] <ThomasC90> ok, use Malwarebytes Anti-Malware free?
#1598 [17:15] <Maxis> ThomasC90: Yes
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#1600 [17:16] <Deadlyxwolf12> oh xD thanks
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#1603 [17:18] <ThomasC90> ok, download now
#1604 [17:18] * ricoz is now known as Rico-offline
#1605 [17:18] <ThomasC90> what now
#1606 [17:19] * bacon_avenger is now known as bacon_work
#1607 [17:21] <ThomasC90> should i scan
#1608 [17:23] <Deadlyxwolf12> Here http://paste.ubuntu.com/9289303/
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#1610 [17:24] * sfsdfsdfs [sfsdfsdfs@notlogged] has joined #minecrafthelp
#1611 [17:24] <ChiefJumpnBorder> Hello, an anyone help me with my minecraft? Im having issues with it crashing
#1612 [17:24] <ChiefJumpnBorder> Hello, an anyone help me with my minecraft? Im having issues with it crashing
#1613 [17:24] * Pangea [Pangea@notlogged] has left #minecrafthelp
#1614 [17:24] <Deadlyxwolf12> VoxelHead: Did you want me to give you the link?
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#1617 [17:25] <sfsdfsdfs> I am not able to buy my minecraft using paypal
#1618 [17:25] <jake> ewwwwwwwwwwwwwwww
#1619 [17:25] <Deadlyxwolf12> VoxelHead:
#1620 [17:25] <sfsdfsdfs> I am not able to buy my minecraft using paypal
#1621 [17:25] <sfsdfsdfs> I am not able to buy my minecraft using paypal
#1622 [17:25] <sfsdfsdfs> I am not able to buy my minecraft using paypal
#1623 [17:25] <jake> e
#1624 [17:25] <jake> e
#1625 [17:25] * jake is now known as Guest34682
#1626 [17:25] <Guest34682> eeee
#1627 [17:25] <Guest34682> rre
#1628 [17:25] <sfsdfsdfs> aff :@
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#1631 [17:26] <Deadlyxwolf12> brb
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#1633 [17:26] <ChiefJumpnBorder> So the issue im having, it that after i log into minecraft it and im on the main menu, no matter if i click on single player or mutiplayer, it seems to freeze, without any kind or error message or anything it freezes, stops responding then i have to close minecraft. It does this everytime without fail, i looked online but i cant seem to find any answers, any help would be appreciated. Thanks (:
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#1635 [17:28] <Deadlyxwolf12> VoxelHead: Did you want me to give you the link?
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#1638 [17:28] <Maxis> Sorry had to leave for a moment
#1639 [17:29] <Maxis> Deadlyxwolf12: Alright, hold on
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#1641 [17:29] <Deadlyxwolf12> Ok
#1642 [17:29] <Maxis> ThomasCW: Yes
#1643 [17:29] <Maxis> ThomasC30: Yes
#1644 [17:29] <Maxis> bleh
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#1646 [17:30] <ChiefJumpnBorder> So the issue im having, it that after i log into minecraft it and im on the main menu, no matter if i click on single player or mutiplayer, it seems to freeze, without any kind or error message or anything it freezes, stops responding then i have to close minecraft. It does this everytime without fail, i looked online but i cant seem to find any answers, any help would be appreciated. Thanks (:
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#1649 [17:30] <ChiefJumpnBorder> sorry, google chrome crashed,
#1650 [17:31] <Maxis> ChiefJumpnBorder: Do you have mods installed?
#1651 [17:31] <ChiefJumpnBorder> i did previously, i had Feed the beast
#1652 [17:31] * vi [vi@notlogged] has joined #minecrafthelp
#1653 [17:31] <Maxis> ChiefJumpnBorder: Are you now on vanilla minecraft using the official launcher?
#1654 [17:32] * vi [vi@notlogged] has quit. (Client Quit)
#1655 [17:32] <anaconda1220> when i try to login to minecraft, i cannot play. i get the "play demo" option. i tried switching users and such, but no luck. any suggestions???
#1656 [17:32] <Maxis> anadonda1220: See https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo
#1657 [17:32] <Maxis> anaconda1220 Rather >_<
#1658 [17:32] <ChiefJumpnBorder> yeah this was my regular vanilla minecraft launcher, feed the beast had a unique launcher, i think i uninstalled it, but im not 100% sure
#1659 [17:33] * rubiksmomo [rubiksmomo@notlogged] has quit. (Quit: Leaving)
#1660 [17:33] <Maxis> ChiefJumpnBorder: Alright. First make sure Minecraft is closed, then open the launcher and do the following:
#1661 [17:33] <Maxis> ??> ChiefJumpnBorder launcher/open
#1662 [17:33] <VoxelHead> ChiefJumpnBorder: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#1663 [17:33] * fernanda [fernanda@notlogged] has joined #minecrafthelp
#1664 [17:34] <Maxis> ChiefJumpnBorder: Then, start Minecraft, and crash it the way you did before. Go back to the launcher (which still should be open), and do the following:
#1665 [17:34] <anaconda1220> i cannot tie my normal account name to the email address. it shows that it is not valid. i have been running it for about 6 or 7 months
#1666 [17:34] <Maxis> ??> ChiefJumpnBorder launcher/log
#1667 [17:34] <VoxelHead> ChiefJumpnBorder: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1668 [17:34] <VoxelHead> ChiefJumpnBorder: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
#1669 [17:34] <Maxis> anaconda1220: What is your Minecraft username?
#1670 [17:35] <Deadlyxwolf12> Maxis: So what do I need to do?
#1671 [17:35] * ChiefJumpnBorder [ChiefJumpnBorder@notlogged] has quit. (Client Quit)
#1672 [17:35] * ChiefJumpnBorder [ChiefJumpnBorder@notlogged] has joined #minecrafthelp
#1673 [17:35] <ChiefJumpnBorder> ok it google chrome did it again, but im back
#1674 [17:35] <ChiefJumpnBorder> i saw what you told me to do and im doing it now
#1675 [17:36] <ChiefJumpnBorder> can i get the link to the paste thing again? i have the laucher log ready
#1676 [17:37] <Deadlyxwolf12> What does ctcp version mean?
#1677 [17:37] <Maxis> Deadlyxwolf12: Try installing the driver at http://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2064, although your graphics card does not meet Minecraft's minimum system requirements
#1678 [17:38] <Deadlyxwolf12> What does it do?
#1679 [17:38] <Maxis> Deadlyxwolf12: That was me checking to see if you had 64-bit windows, and it installs a new video card dirver
#1680 [17:38] <anaconda1220> http://paste.ubuntu.com/9289449/ this is my log
#1681 [17:39] <ThomasC90> Okay, it done scan, What do i do now?
#1682 [17:39] <Maxis> anaconda1220: What is preventing you from attaching your Minecraft account to your Mojang account? What error is it giving you exactly?
#1683 [17:39] <Deadlyxwolf12> Oh, do i choose Catalyst Software Suite or WDM Integrated Driver?
#1684 [17:39] <ChiefJumpnBorder> can i get the link to the paste thing so i can post my error on here?
#1685 [17:40] * Dom_ [Dom_@notlogged] has joined #minecrafthelp
#1686 [17:40] <Maxis> ThomasC90: Did it detect anything?
#1687 [17:40] <Maxis> ??> ChiefJumpnBorder paste
#1688 [17:40] <VoxelHead> ChiefJumpnBorder: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1689 [17:40] * New [New@notlogged] has joined #minecrafthelp
#1690 [17:40] <Maxis> Deadlyxwolf12: First link (Catalyst)
#1691 [17:40] <Deadlyxwolf12> Ok thanks
#1692 [17:41] <Deadlyxwolf12> Wait it's free right?
#1693 [17:41] <ThomasC90> I don't know
#1694 [17:41] <Maxis> Deadlyxwolf12: YEw
#1695 [17:41] <Maxis> Yes*
#1696 [17:41] <Deadlyxwolf12> Ok thanks
#1697 [17:41] <Maxis> ThomasC90: Is it asking you to quarantine things?
#1698 [17:41] <ChiefJumpnBorder> i have the URL for my Launcher Log ready. http://paste.ubuntu.com/9289474/
#1699 [17:42] <Deadlyxwolf12> uhh it didn't work
#1700 [17:42] <Maxis> Deadlyxwolf12: What happened?
#1701 [17:42] <ThomasC90> no
#1702 [17:43] <Deadlyxwolf12> i'll copy what it said but it might take a while
#1703 [17:43] * New [New@notlogged] has quit. (Client Quit)
#1704 [17:43] <anaconda1220> i know i am putting in the correct user name and password but it will not let me attach
#1705 [17:43] <Maxis> ChiefJumpnBorder: I need the launcher log from after you crash Minecraft (after the blackscreen)
#1706 [17:44] <Maxis> anaconda1220: According to the database, your username is already tied with a Mojang account. Are you logging in with your E-Mail and password into Minecraft?
#1707 [17:44] <ChiefJumpnBorder> Oh, it doesnt give me a black screen, it freezes, then i have to either close it, or it just stays frozen like that
#1708 [17:44] <Deadlyxwolf12> It said it's not compatible with the version of windows i'm running and to check if i need a 32 or 86 instead
#1709 [17:44] * elsa_ [elsa_@notlogged] has joined #minecrafthelp
#1710 [17:44] <Maxis> ChiefJumpnBorder: Ah, can you give it to me after it freezes then?
#1711 [17:44] * elsa_ [elsa_@notlogged] has quit. (Client Quit)
#1712 [17:44] <anaconda1220> I am logging with my email address
#1713 [17:44] <ChiefJumpnBorder> yes sir, so i just start minecraft try to play, then go back to the laucher after it freezes?
#1714 [17:44] <Maxis> Ugh, Vista lied about the bit depth -_-
#1715 [17:44] * Jeff_247 [Jeff_247@notlogged] has joined #minecrafthelp
#1716 [17:45] <Maxis> ChiefJumpnBorder: Yup, then copy and paste the launcher log, so we can see what happened when the Minecraft window froze
#1717 [17:45] <Jeff_247> My minecraft save keep crashing and i dont know how to fix it
#1718 [17:45] <anaconda1220> Maxis, i am using my email address and password
#1719 [17:46] * Deadlyxwolf12_ [Deadlyxwolf12_@notlogged] has joined #minecrafthelp
#1720 [17:46] <Deadlyxwolf12_> uhh...?
#1721 [17:46] <ChiefJumpnBorder> ok, well its frozen now and this is the link to whats in the log now
#1722 [17:46] <ChiefJumpnBorder> http://paste.ubuntu.com/9289517/
#1723 [17:46] * Dom_ [Dom_@notlogged] has quit. (Ping timeout: 182 seconds)
#1724 [17:46] <Maxis> Deadlyxwolf12_: Try the download the driver at http://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2032 instead, although it may not work
#1725 [17:46] <Deadlyxwolf12_> ok
#1726 [17:46] <Jeff_247> anyone??
#1727 [17:47] * Deadlyxwolf12 [Deadlyxwolf12@notlogged] has quit. (Quit: Web client closed)
#1728 [17:47] <Deadlyxwolf12_> ?\
#1729 [17:47] <Maxis> Jeff_247: Are you using mods?
#1730 [17:47] <Jeff_247> yes why
#1731 [17:47] <Deadlyxwolf12_> i quit?
#1732 [17:47] <Maxis> ChiefJumpnBorder: Alright, hold on
#1733 [17:47] <ChiefJumpnBorder> Maxis: cool thanks,
#1734 [17:47] <Maxis> ??> Jeff_247 mods
#1735 [17:47] <VoxelHead> Jeff_247: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1736 [17:47] <VoxelHead> Jeff_247: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1737 [17:48] <Jeff_247> o ok sorry
#1738 [17:48] * Jeff_247 [Jeff_247@notlogged] has quit. (Client Quit)
#1739 [17:49] <Deadlyxwolf12_> It won't work, I clicked "download" and it did nothing
#1740 [17:50] * laconta [laconta@notlogged] has joined #minecrafthelp
#1741 [17:50] <ThomasC90> I just try to play minecraft, Still don't working
#1742 [17:50] * Wash [Wash@notlogged] has joined #minecrafthelp
#1743 [17:50] <laconta> meu mine da error
#1744 [17:50] <Maxis> Deadlyxwolf12_: Well then I am not sure. Assuming you are using 32-bit windows, those are the drivers you would need, and AMD's site is sucking
#1745 [17:50] * laconta [laconta@notlogged] has quit. (Client Quit)
#1746 [17:50] <Wash> Hi
#1747 [17:50] <Maxis> ThomasC90: Sorry, again I do now know what else to do.
#1748 [17:50] <Maxis> Wash: Hi
#1749 [17:51] <ThomasC90> what?
#1750 [17:51] <Wash> Who is helper?
#1751 [17:51] <Maxis> Wash: I might be able to help, what is the problem?
#1752 [17:52] <Maxis> ThomasC90: If you disable McAfee and it is still failing to detect Java desipte explicitly stating the location of the javaw.exe file, then I am not sure what to do next apart from ensuring that you have access to javaw.exe
#1753 [17:52] <anaconda1220> is there a tech support phone number i can call??
#1754 [17:52] <GreyVulpine> anaconda1220 - There is not.
#1755 [17:53] <Wash> I can t minecraft login
#1756 [17:53] <ChiefJumpnBorder> any luck deciphering my error yet?
#1757 [17:53] <Deadlyxwolf12_> So what am i supposed to do?
#1758 [17:53] <Wash> But my email and password is good
#1759 [17:54] <ChiefJumpnBorder> oh, i just got a crash report if thats any help
#1760 [17:54] <anaconda1220> i cannot get out of demo mode. i am logging in with email address. I tried what the site said to do. any thing else I can try?
#1761 [17:54] <Maxis> ChiefJumpnBorder: Yup, it appears Minecraft ran out of memory. (See http://hopper.minecraft.net/help/exit-code/code-805306369/) You might want to allocate more (and ensure you do not have any resource packs or mods enabled) by following the directions at http://hopper.minecraft.net/help/out-of-memory
#1762 [17:55] <Wash> i'm change my email. but next day, i can't login on minecraft. error message "Sorry, but we couldn't connected to our servers. Please make sure that you are online and that minecraft is not blocked. (AuthenticationException: The server encountered an unexpected condition which prevented it from fulfilling the request)" my computer spec : CPU I3 haswell RAM 4gb VGA GTX650 Overclock Edition operating system windows 8.1 java version 1.8.0_25
#1763 [17:55] <GreyVulpine> anaconda1220 - Log into your mojang account at https://account.mojang.com/login -- make sure Minecraft is listed under "My Games", along with your date of purchase
#1764 [17:55] <GreyVulpine> anaconda1220 - If it is not, then you are using the wrong email to log in with
#1765 [17:56] <Maxis> Wash: What is your Minecraft username and password?
#1766 [17:56] * assa [assa@notlogged] has joined #minecrafthelp
#1767 [17:56] <Deadlyxwolf12_> Maxis: So I am not able to fix mc?
#1768 [17:56] <assa> no
#1769 [17:56] <ThomasC90> I delete McAfee
#1770 [17:56] * Wash [Wash@notlogged] has quit. (Quit: Web client closed)
#1771 [17:56] * Wash [Wash@notlogged] has joined #minecrafthelp
#1772 [17:56] <Wash> Oh
#1773 [17:56] <Maxis> Wash: Sorry JUST USERNAME
#1774 [17:56] <Wash> Sorry
#1775 [17:56] <Maxis> Wash: Do not share your password with anyone >_<
#1776 [17:57] <Maxis> Wash: Do you have your Minecraft username?
#1777 [17:57] <Wash> yes thanks
#1778 [17:57] <assa> no e ---- Minecraft Crash Report ---- // Daisy, daisy... Time: 28/11/14 20:54 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:244) at org.lwjgl.opengl.Display.createWindow(Display.java:306) at org
#1779 [17:57] <Maxis> ??> assa paste
#1780 [17:57] <GreyVulpine> ??> assa win/dxdiag
#1781 [17:57] <VoxelHead> assa: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1782 [17:57] <VoxelHead> assa: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1783 [17:57] <ChiefJumpnBorder> ok cool thanks maxis, ill get on that now, if i have more peoblems ill just come back
#1784 [17:57] <Maxis> Agh
#1785 [17:57] * stonestickapge [stonestickapge@notlogged] has quit. (Quit: Web client closed)
#1786 [17:57] <Wash> km_0728@naver.com
#1787 [17:57] * ChiefJumpnBorder [ChiefJumpnBorder@notlogged] has quit. (Quit: Web client closed)
#1788 [17:57] <ThomasC90> Maxis: I delete McAfee
#1789 [17:57] <Maxis> ThomasC90: I am guessing Minecraft still does not work?
#1790 [17:59] <Maxis> Wash: Alright, can you login to http://account.mojang.com/ with that E-Mail?
#1791 [17:59] <assa> yes
#1792 [17:59] <Maxis> assa: Is Minecraft listed on that page?
#1793 [17:59] <Maxis> assa: After you are logged in
#1794 [17:59] <assa> yes
#1795 [17:59] <GreyVulpine> assa - Along with your date of purchase and ingame name?
#1796 [17:59] <Maxis> Wash rather, sorry about the confusion
#1797 [18:00] <assa> ok
#1798 [18:00] <GreyVulpine> assa - ok?
#1799 [18:00] * Wash_ [Wash_@notlogged] has joined #minecrafthelp
#1800 [18:00] <Wash_> oh
#1801 [18:00] <Maxis> assa: Did you follow the directions at http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag?
#1802 [18:00] * Wash [Wash@notlogged] has quit. (Ping timeout: 182 seconds)
#1803 [18:01] <Wash_> My bettery is over
#1804 [18:01] <ThomasC90> OMG, I get it to work. OMG don't Executable & JVM Arguments on.
#1805 [18:01] <assa> yes
#1806 [18:01] * Deadlyxwolf12 [Deadlyxwolf12@notlogged] has joined #minecrafthelp
#1807 [18:01] * Wash [Wash@notlogged] has joined #minecrafthelp
#1808 [18:01] * assa [assa@notlogged] has quit. (Quit: Web client closed)
#1809 [18:02] <Deadlyxwolf12> I know why it wasn't working Maxis
#1810 [18:02] <Wash> Maxis: do you know me?
#1811 [18:03] <Maxis> Deadlyxwolf12: Apparently AMD's driver website is having problems, and either way the graphics card you have does not meet the requirements and might still not work with Minecraft.
#1812 [18:03] <Maxis> Wash: Assuming you are the same wash that was here before, then yes. When you are on http://account.mojang.com/me, is Minecraft listed?
#1813 [18:03] <Deadlyxwolf12> No my laprtop was being really really slow so i couldn't download that thing
#1814 [18:04] <Maxis> Deadlyxwolf12: Ah, see if it will download
#1815 [18:04] <Wash> a...
#1816 [18:04] <Deadlyxwolf12> ok
#1817 [18:04] <ThomasC90> Maxis: OMG, I get it to work. Don't have Executable & JVM Arguments on.
#1818 [18:04] <Maxis> ThomasC90: Ah, alright. Sorry my solutions didn't help, and have fun.
#1819 [18:04] <Wash> my account is dea...d???
#1820 [18:04] <Maxis> Wash: ???
#1821 [18:05] <Wash> i can t mojang login
#1822 [18:05] <Wash> wow
#1823 [18:05] <Maxis> Wash: Hmm, what is it saying?
#1824 [18:06] <Wash> Maxis: well..
#1825 [18:06] <Deadlyxwolf12> It's downloading
#1826 [18:06] <ThomasC90> Maxis: It's okay, Thanks for helping.
#1827 [18:06] <Wash> Maxis: i can t understand :(
#1828 [18:06] <Maxis> I am going to have to leave soon
#1829 [18:06] <Maxis> Wash: What?
#1830 [18:06] <Maxis> Wash: What?
#1831 [18:06] * ThomasC90 [ThomasC90@notlogged] has left #minecrafthelp
#1832 [18:07] <Wash> Maxis: "Sorry, but we couldn't connected to our servers. Please make sure that you are online and that minecraft is not blocked. (AuthenticationException: The server encountered an unexpected condition which prevented it from fulfilling the request)"
#1833 [18:07] <Wash> this error message
#1834 [18:07] * anaconda1220 [anaconda1220@notlogged] has quit. (Quit: Web client closed)
#1835 [18:07] <Wash> my email is km_0728@naver.com
#1836 [18:07] <Deadlyxwolf12> Catalyst popped up is that the name?
#1837 [18:07] <Maxis> Deadlyxwolf12: Alright, once it's done try installing the driver and restarting your computer. If it still doesn't work after restarting with the same pixel-acceleration error, then your graphics card is too old to support Minecraft.
#1838 [18:07] <Maxis> Deadlyxwolf12: Yes.
#1839 [18:08] <GreyVulpine> Wash - What is your ingame name?
#1840 [18:08] <Deadlyxwolf12> Ok thanks
#1841 [18:08] <Wash> ingame name is Km_0728
#1842 [18:08] * Maxis is now known as Maxis|Away
#1843 [18:08] * Karun [Karun@notlogged] has joined #minecrafthelp
#1844 [18:08] <GreyVulpine> Wash - Are you using the client available from http://www.minecraft.net/download ?
#1845 [18:09] <Wash> yes
#1846 [18:09] <GreyVulpine> Wash - Please copy the entire error report, paste it to http://paste.ubuntu.com and submit it, then give us the URL
#1847 [18:09] <Wash> yes
#1848 [18:09] <Karun> I wanted to install clay soldier mods but there is no official site from where we can download
#1849 [18:10] <Deadlyxwolf12> How do i the driver?
#1850 [18:10] <Deadlyxwolf12> instsll
#1851 [18:10] <Karun> also how to incorporate with 1.8.1 minecarft version that i have only my windows PC
#1852 [18:10] <Deadlyxwolf12> install
#1853 [18:10] <GreyVulpine> Karun - We do not support that mod here
#1854 [18:10] * Kaname is now known as Ritsuka
#1855 [18:10] <Karun> ?
#1856 [18:10] <Wash> http://paste.ubuntu.com/9289822/
#1857 [18:11] <Wash> this error report
#1858 [18:11] <Karun> so what about other mods
#1859 [18:11] <GreyVulpine> Karun - We support no mods here, at all.
#1860 [18:11] <Karun> okay thanks
#1861 [18:11] <GreyVulpine> Karun - For support on the clay soldiers mod, contact the mod's author at: http://www.minecraftforum.net/forums/mapping-and-modding/minecraft-mods/1280625-beta-clay-soldiers-mod-v-2-0-0
#1862 [18:11] <Karun> cool thanks
#1863 [18:12] <GreyVulpine> Wash - Yes. One moment
#1864 [18:12] <Wash> GreyVulpine: http://paste.ubuntu.com/9289822/
#1865 [18:12] <Wash> yes
#1866 [18:12] <GreyVulpine> Wash - Has minecraft worked before?
#1867 [18:13] <Wash> wait..
#1868 [18:14] <Wash> yes
#1869 [18:14] <Wash> but
#1870 [18:14] <Wash> change my email
#1871 [18:14] * Wash_ [Wash_@notlogged] has quit. (Ping timeout: 182 seconds)
#1872 [18:14] <Wash> next day,
#1873 [18:14] <Wash> i can't login
#1874 [18:14] * Joe [Joe@notlogged] has joined #minecrafthelp
#1875 [18:14] <GreyVulpine> Wash - What operating system are you on?
#1876 [18:14] <Wash> Win8
#1877 [18:15] <Wash> .1
#1878 [18:15] <Wash> Windows8.1
#1879 [18:15] <Joe> hi my game ended with bad state exit code 255. how doi fix this?
#1880 [18:15] <GreyVulpine> Wash - Press your windows+R keys, at the run command, type in: %appdata% and press enter. Find the .minecraft folder, go inside. Delete everything that starts with "launcher", then try minecraft
#1881 [18:15] <GreyVulpine> joe - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#1882 [18:17] <Wash> GreyVulpine: Not working :(
#1883 [18:17] * aadeng_ [aadeng_@notlogged] has quit. (Quit: Web client closed)
#1884 [18:17] <GreyVulpine> Wash - Go back to the .minecraft folder. Delete everything but the "saves" folder. Then try minecraft
#1885 [18:18] * Karun [Karun@notlogged] has quit. (Ping timeout: 182 seconds)
#1886 [18:18] <Joe> http://paste.ubuntu.com/9289869/
#1887 [18:18] * Encrypte [Encrypte@notlogged] has joined #minecrafthelp
#1888 [18:18] <Encrypte> Hello
#1889 [18:18] <Wash> but i'm already try..
#1890 [18:18] <Encrypte> im a minecraft prmeium user my account was recenlty hacked and i want it back
#1891 [18:18] <GreyVulpine> Joe - Do you get a crash report with that as well?
#1892 [18:19] <GreyVulpine> Encrypte - https://help.mojang.com/customer/portal/articles/361483-my-account-was-stolen
#1893 [18:19] <Joe> earlier i did now i dont
#1894 [18:19] <Encrypte> i dont have the transaction id
#1895 [18:19] <Encrypte> i threw away my mincraft code card form gamesotp.
#1896 [18:19] <Encrypte> gamestop*
#1897 [18:19] <GreyVulpine> Encrypte - The only means of getting your account back, is to prove you are the original owner of the account. To do that, a transaction ID is preferred.
#1898 [18:19] <Encrypte> isnt their any other way?
#1899 [18:19] <Encrypte> i know the first registered email
#1900 [18:20] <Encrypte> and i know the sequirty questions
#1901 [18:20] <GreyVulpine> Encrypte - If you do not have that, then file a support ticket, include as much information as you can. Email, security questions, dates, etc.
#1902 [18:20] <Encrypte> i tried doing a password change and nothing came to the registered email
#1903 [18:20] <Joe> http://paste.ubuntu.com/9289896/
#1904 [18:20] <Encrypte> where do i go to do that?
#1905 [18:20] <GreyVulpine> Encrypte - https://help.mojang.com/customer/portal/articles/361483-my-account-was-stolen
#1906 [18:20] <Joe> is this it?
#1907 [18:20] <Wash> GreyVulpine: Not Working
#1908 [18:20] <Encrypte> this need a transaction idea vupline
#1909 [18:21] <GreyVulpine> Encrypte - Yes. Leave the transaction ID line blank
#1910 [18:21] <GreyVulpine> Joe - That's it. Are you using any mods? Any HD resource packs?
#1911 [18:21] <Joe> im using faithful 64x64
#1912 [18:21] <GreyVulpine> Wash - Give me a screenshot of what you see. Upload it to http://imgur.com and give us the URL
#1913 [18:21] <GreyVulpine> Joe - Remove it
#1914 [18:22] <Joe> delete it from my resource folder?
#1915 [18:22] <GreyVulpine> Joe - Yes.
#1916 [18:22] <Joe> ok
#1917 [18:23] <Joe> i still crashed
#1918 [18:23] * S1r [S1r@notlogged] has joined #minecrafthelp
#1919 [18:23] <Wash> http://imgur.com/3rZ1cMh
#1920 [18:23] <Wash> screenshot is http://imgur.com/3rZ1cMh
#1921 [18:24] <S1r> All of the servers seem to be up...
#1922 [18:24] <GreyVulpine> Joe - Go into your .minecraft folder. Delete the options.txt file. Then try minecraft again
#1923 [18:24] <Encrypte> greyvulpine
#1924 [18:24] <Encrypte> aproximately how many ppl are reading the emails?
#1925 [18:24] <Encrypte> and how long will this take?
#1926 [18:25] <GreyVulpine> Encrypte - https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#1927 [18:26] <GreyVulpine> Wash - Could you redownload the client from: http://www.minecraft.net/download
#1928 [18:26] <Joe> there is no option.txt file in mine
#1929 [18:26] <GreyVulpine> Joe - Was there a file labeled 'options' then?
#1930 [18:26] <Wash> not work
#1931 [18:27] <GreyVulpine> Wash - Then something else on your computer is blocking minecraft from working correctly. Look into your security software
#1932 [18:27] * mikejm2 [mikejm2@notlogged] has joined #minecrafthelp
#1933 [18:27] <Joe> nope just a document that has code in it
#1934 [18:27] * mikejm2 [mikejm2@notlogged] has quit. (Client Quit)
#1935 [18:28] <GreyVulpine> Joe - What is in your .minecraft folder right now?
#1936 [18:28] <Wash> no working.......
#1937 [18:31] * Weatherswifter [Weatherswifter@notlogged] has joined #minecrafthelp
#1938 [18:31] <Joe> assets, libraries, logs, resourcepacks, saves, screenshots, versions, something like "hs_err_pid..." , launcher, ogldpf, options, servers.dat, and textures
#1939 [18:32] <Weatherswifter> Hey guys so everytime that I open up minecraft it says" Java Launcher Machine Error" Please help I am not sure what is going on D:
#1940 [18:32] <Weatherswifter> Hello anyone?
#1941 [18:33] <Weatherswifter> I can not open Minecraft!
#1942 [18:33] <Joe> be patient a lot of people need help
#1943 [18:33] <GreyVulpine> Joe - Delete the options file, then try minecraft
#1944 [18:33] <GreyVulpine> Weatherswifter - Uninstall/reinstall java.
#1945 [18:33] <Wash> Weatherswifter: hello.. i don't have hope..
#1946 [18:34] <Weatherswifter> I am lost :( THis is all new to me
#1947 [18:34] <GreyVulpine> Weatherswifter - Uninstall java through your operating system's control panel, then go to http://www.java.com and reinstall java
#1948 [18:34] <Weatherswifter> Ok thank you!
#1949 [18:34] <Weatherswifter> I will try
#1950 [18:35] <Weatherswifter> Ok I am at my control panel, I have windows 8 and I have no clue how to uninstall jave
#1951 [18:35] <Joe> oh man its horrible right now. the textures are flickering and its so laggy
#1952 [18:36] <Weatherswifter> Lol sorry Im not really sure about this kind of stuff
#1953 [18:36] <GreyVulpine> Joe - Did you perhaps use any other mods?
#1954 [18:36] * Dave [Dave@notlogged] has joined #minecrafthelp
#1955 [18:37] <Weatherswifter> How do you uninstall Java?
#1956 [18:37] * Dave is now known as Guest99939
#1957 [18:37] <GreyVulpine> Weatherswifter - What operating system are you running?
#1958 [18:37] <Weatherswifter> I am running Windows 8.1
#1959 [18:37] <Weatherswifter> Or the latest version of Windows 8
#1960 [18:37] * kmaakmaa3 [kmaakmaa3@notlogged] has joined #minecrafthelp
#1961 [18:37] <Joe> no. i have to go now to eat. ill just uninstall the game and reinstall it when i have the time
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#1963 [18:37] <Guest99939> Minecraft PC issue. Can't connect to a LAN on my home network. Keep getting same error, "Java.net.ConnectException: Connection timed out. No further information"
#1964 [18:37] <Guest99939> Can anyone please help?
#1965 [18:38] <GreyVulpine> Weatherswifter - On your keyboard, press your Windows+R keys at the same time. This will bring up your Run command. Type in: appwiz.cpl and press enter. This will bring up the uninstall a program list.
#1966 [18:38] * karate10161 [karate10161@notlogged] has joined #minecrafthelp
#1967 [18:38] <Weatherswifter> Thank you GreyVulpine!
#1968 [18:39] <GreyVulpine> Guest99939 - Usually that's due to some sort of firewall or security software blocking the connection. Check the computer running the server. Check the computer trying to connect. Disable any security software temporarily to test
#1969 [18:39] * kmaakmaa3 [kmaakmaa3@notlogged] has quit. (Client Quit)
#1970 [18:39] * karate10161 [karate10161@notlogged] has quit. (Client Quit)
#1971 [18:39] <Guest99939> GreyVulpine: Will try. Thank you.
#1972 [18:41] <Weatherswifter> Ok I am uninstalling Java. I hope I am uninstalling the right one. It is Java 7
#1973 [18:41] * Rico-offline is now known as ricoz
#1974 [18:42] <GreyVulpine> Weatherswifter - That's right
#1975 [18:42] <Weatherswifter> Ok and I am reinstalling the Java right now
#1976 [18:43] * Cyrus [Cyrus@notlogged] has joined #minecrafthelp
#1977 [18:43] * Encrypte [Encrypte@notlogged] has joined #minecrafthelp
#1978 [18:43] <Encrypte> Grey Vukpine
#1979 [18:43] * hamad1418 [hamad1418@notlogged] has joined #minecrafthelp
#1980 [18:43] <Encrypte> no one has sent me an email.
#1981 [18:44] <GreyVulpine> Encrypte - It usually takes a few business days for a response
#1982 [18:44] <Encrypte> days
#1983 [18:44] * Deadlyxwolf12 [Deadlyxwolf12@notlogged] has quit. (Ping timeout: 182 seconds)
#1984 [18:44] <GreyVulpine> Encrypte - Yes. Days.
#1985 [18:44] <Encrypte> i cant play minecraft at all
#1986 [18:44] <Encrypte> cant you just look @ the difference
#1987 [18:44] <Encrypte> in ips
#1988 [18:45] <GreyVulpine> I have no access to account information here, as I do not work for Mojang.
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#1990 [18:45] <Encrypte> can you get someone from mojang?
#1991 [18:45] <GreyVulpine> Nobody here works for Mojang. We are a community-run help channel. We can point you to resources set up to help in account issues, but we cannot do anything for you ourselves.
#1992 [18:45] <GreyVulpine> I cannot.
#1993 [18:45] * Guest99939 [Guest99939@notlogged] has quit. (Quit: Web client closed)
#1994 [18:46] <Encrypte> i paid 26$ usd for this game and this is all the help i get?
#1995 [18:46] <Weatherswifter> Ok 2 mins left :PP
#1996 [18:46] <GreyVulpine> If you wait for a response, Mojang will help you clear this up. Otherwise, there's nothing else we can suggest for you
#1997 [18:46] <Weatherswifter> Try to contact a Mojang instructor
#1998 [18:47] <Weatherswifter> Or go to the website Encrypte
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#2001 [18:49] <Weatherswifter> Ok I just downloaded the Java, when it got done"Which is now" It said the same thing that it was saying D:
#2002 [18:49] <Weatherswifter> Ok I just downloaded the Java, when it got done"Which is now" It said the same thing that it was saying D:
#2003 [18:50] * DSB123 [DSB123@notlogged] has left #minecrafthelp
#2004 [18:50] <GreyVulpine> Weatherswifter - Hmm. same error?
#2005 [18:50] <Weatherswifter> The Java Virtual Machine Error
#2006 [18:50] <Weatherswifter> D:
#2007 [18:50] <Weatherswifter> Do you have teamviewer?
#2008 [18:50] * Ritsuka [Ritsuka@notlogged] has joined #minecrafthelp
#2009 [18:50] <GreyVulpine> Weatherswifter - Sure. PM me your teamviewer information
#2010 [18:50] * Ritsuka is now known as Kaname
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#2012 [18:51] <Weatherswifter> Lol sorry but how do you Pm on here
#2013 [18:51] <Weatherswifter> :3
#2014 [18:51] <GreyVulpine> /msg GreyVulpine Information here
#2015 [18:52] * Tyrex [Tyrex@notlogged] has joined #minecrafthelp
#2016 [18:52] <Tyrex> Hello
#2017 [18:52] <GreyVulpine> Tyrex - Hello.
#2018 [18:52] <Tyrex> Im having a problem can anyone help?
#2019 [18:52] <GreyVulpine> Depends on the problem
#2020 [18:52] <Encrypte> where do i go to contact an instructor
#2021 [18:53] <Tyrex> ok well its about minecraft am i in the right place?
#2022 [18:53] <GreyVulpine> Encrypte - Again, to file a support ticket, use: https://help.mojang.com/customer/portal/emails/new
#2023 [18:53] <GreyVulpine> Tyrex - Yes.
#2024 [18:53] <webrosc|gone> Encrypte, you have sent an email, just wait for them to reply, thats your only option
#2025 [18:53] <Encrypte> ...
#2026 [18:53] <Weatherswifter> GreyValpine are you on?
#2027 [18:53] <Weatherswifter> One sec
#2028 [18:53] <GreyVulpine> Weatherswifter - Yes.
#2029 [18:53] <GreyVulpine> Weatherswifter - Please recheck your ID that you gave it. It seems to be incorrect
#2030 [18:54] * Maxis|Away is now known as Maxis
#2031 [18:54] <Weatherswifter> Ok
#2032 [18:54] <Tyrex> Ok so When i launch minecraft it crashes and then pops up with the outdated drivers screen im on a laptop that originaly had Win7 on it but we put win8 on it just cuz and now it wont work i have updated all drivers
#2033 [18:54] <webrosc> Encrypte, please remember too that the majority of Mojang is in sweden, at the moment it is 1am there, they are mostly fast asleep
#2034 [18:54] <Tyrex> I can NOT figure out what to do
#2035 [18:55] <GreyVulpine> Tyrex - http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2036 [18:55] <Tyrex> It says bad gateway
#2037 [18:55] * Encrypte [Encrypte@notlogged] has quit. (Quit: Web client closed)
#2038 [18:55] * webrosc has bad gateway too :/
#2038 [18:55] <GreyVulpine> Weatherswifter - Unfortunately, I cannot connect to your computer via teamviewer
#2039 [18:55] <Weatherswifter> Did you get that GreyVulpine?
#2040 [18:55] * GreyVulpine nods
#2040 [18:56] <Weatherswifter> Awe shoot why not D:
#2041 [18:56] <Tyrex> It wont let me open it can you just send a screen shot of the text?
#2042 [18:56] <GreyVulpine> Tyrex - It's a pretty long process
#2043 [18:56] <Tyrex> ok so can you walk me thru it?
#2044 [18:56] <webrosc> Tyrex, see this forum thread, use method 2 http://www.minecraftforum.net/forums/support/unmodified-minecraft-client/tutorials-and-faqs/1871677-obtaining-a-dxdiag-log
#2045 [18:56] <Tyrex> I have the log
#2046 [18:57] <Tyrex> you want me to copy and paste it?
#2047 [18:57] <GreyVulpine> Tyrex - We don't need the log. We need a copy of your dxdiag
#2048 [18:57] <GreyVulpine> Weatherswifter - It seems as though teamviewer is not accepting connections on your end
#2049 [18:57] <Tyrex> the gyst link?
#2050 [18:57] <Tyrex> https://gist.github.com/anonymous/0d0c234bfd6cd13a8c7d
#2051 [18:57] <Tyrex> you want me to copy and paste it?
#2052 [18:57] <Weatherswifter> Or I will send you pics through Tinypic
#2053 [18:57] <webrosc> Tyrex, thats the one we need :)
#2054 [18:57] <GreyVulpine> Tyrex - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#2055 [18:58] <Tyrex> okay :)
#2056 [18:58] <Tyrex> So there is NO possible way to play mc on this computer?
#2057 [18:58] <webrosc> no when its running windows 8
#2058 [18:59] <Maxis> Tyrex: Not without downgrading to Windows 7 or below
#2059 [18:59] * HackedPerson [HackedPerson@notlogged] has quit. (Quit: Web client closed)
#2060 [18:59] <Maxis> Hopefully no below
#2061 [18:59] <Maxis> not
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#2063 [19:00] <Tyrex> OK thank you for your help!
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#2065 [19:01] <Weatherswifter> Ok Grey. This is what I was doing. I was trying to increase my FPS on Minecraft, so I went on youtube and they told me to enter -Xmx3G So I typed that in and refreshed minecraft and that Error came up. I am not sure what happend but I just Uninstalled and reinstalled Java
#2066 [19:02] <luis> i fergot my username and when i tap the tab button and put my email adders i dont get a email
#2067 [19:02] <webrosc> Weatherswifter, more ram does not equal more fps
#2068 [19:02] <Weatherswifter> However that error just keeps Presisting!
#2069 [19:03] <Weatherswifter> I figured that out but now I don't know how to fix it D:
#2070 [19:03] * SupaHam [SupaHam@notlogged] has quit. (Remote host closed the connection)
#2071 [19:03] <GreyVulpine> Weatherswifter - Press your windows+R keys. At the Run prompt, type in: %appdata% and press enter. Find the .minecraft folder. Go inside. Delete the launcher_profiles file. Then try minecraft again
#2072 [19:04] * SupaHam [SupaHam@notlogged] has joined #minecrafthelp
#2073 [19:04] <Weatherswifter> So launcher_profiles.json
#2074 [19:04] <Weatherswifter> Does the .json matter?
#2075 [19:04] * luis [luis@notlogged] has quit. (Client Quit)
#2076 [19:05] <Maxis> Nope, delete it
#2077 [19:06] <Weatherswifter> D:::: IT IS STILL DOING IT D:
#2078 [19:07] <webrosc> Weatherswifter, did you set the java arguement in minecraft, or the os itself?
#2079 [19:07] <Weatherswifter> Would Unistalling and reinstalling minecraft help?
#2080 [19:07] <Weatherswifter> Oh sorry
#2081 [19:08] <Weatherswifter> I did in minecraft
#2082 [19:09] <Weatherswifter> I went to profile and went to JVM thing
#2083 [19:09] <Weatherswifter> and changed it
#2084 [19:09] * hodji959 [hodji959@notlogged] has joined #minecrafthelp
#2085 [19:10] <Weatherswifter> Hello?
#2086 [19:10] <GreyVulpine> Weatherswifter - Go back into the .minecraft folder. Delete everything but the saves folder, then try minecraft
#2087 [19:11] <hodji959> I can't seem to install the minecraft 1.8.1 server update. Currently running 1.7.9. I downloaded the exe flie but I it runs for a second than disappear. What am I doing wrong?
#2088 [19:11] <Weatherswifter> ok
#2089 [19:11] <webrosc> hodji959, have you accepted the EULA?
#2090 [19:11] <webrosc> read the EULA.txt file
#2091 [19:11] <hodji959> I believe so..where is that file located?
#2092 [19:12] <webrosc> it will be in the folder you placed the server exe
#2093 [19:13] <Weatherswifter> I just deleted everything but the Saves
#2094 [19:13] <Weatherswifter> However, it still won't load
#2095 [19:13] <Weatherswifter> D:
#2096 [19:13] <hodji959> Thanks guys...works now
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#2098 [19:15] <GreyVulpine> Weatherswifter - Uninstall java completely again. This time, use the java 8 download from: http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html
#2099 [19:15] * MohidK [MohidK@notlogged] has joined #minecrafthelp
#2100 [19:15] <MohidK> Hi
#2101 [19:15] <GreyVulpine> MohidK - Hello.
#2102 [19:16] <MohidK> I'm having some trouble with launcing 1.81 servers
#2103 [19:16] <MohidK> 1.8.1*
#2104 [19:16] <GreyVulpine> MohidK - What kind of trouble?
#2105 [19:17] * Vasher [Vasher@notlogged] has quit. (Remote host closed the connection)
#2106 [19:18] <Weatherswifter> So download Windows X64?
#2107 [19:18] <Weatherswifter> 88.37?
#2108 [19:19] <GreyVulpine> Weatherswifter - yes.
#2109 [19:19] <Weatherswifter> Windows X64 88.34
#2110 [19:19] <Weatherswifter> Ok
#2111 [19:20] <MohidK> To give you full context of my situations; I had a minecraft server in the summer months that was working perfectly for the months of June and July and then I went on vacation for the month of august. When I returned, my server would not use the launch that I set up to add memory. I have not had much time because school and shit, so I today I thought I would try and get it working. I downlaoded the updated file and whenever
#2112 [19:20] <Weatherswifter> Ok GreyVupline: It is showing 12 mins for Download time so I will go get a snack and be back! THank you so much man!
#2113 [19:22] <MohidK> ?
#2114 [19:22] <MohidK> Do you have any ideas why it isn't working
#2115 [19:23] <Andrio> MohidK, your message got cut
#2116 [19:23] <Maxis> MohidK: Your message cut off at the end, "updated file and whenever ..."
#2117 [19:23] <Andrio> (x_x)
#2118 [19:23] <Maxis> :/
#2119 [19:24] <MohidK> er I launch the stock server it immieditly crashes without the white screen popping up
#2120 [19:24] <MohidK> Is that good?
#2121 [19:24] <Maxis> MohidK: You accepted the terms of the EULA?
#2122 [19:24] <MohidK> what??
#2123 [19:24] <MohidK> lol
#2124 [19:25] <MohidK> what is EULA?
#2125 [19:25] <Maxis> MohidK: You have to set the value to "true" in the eula.txt file to acknowledge you accept the new EULA
#2126 [19:25] <MohidK> where is eula.txt/
#2127 [19:25] <MohidK> I don' t know what that is?
#2128 [19:25] <Maxis> MohidK: It should have appeared when you ran the new server software for the first time in the same directory as the server
#2129 [19:26] <MohidK> Okay
#2130 [19:27] <MohidK> let me go and do that
#2131 [19:27] * Pangea is now known as Pangea|away
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#2133 [19:28] <MohidK> it still crashes
#2134 [19:29] <MohidK> no it worked
#2135 [19:29] <MohidK> let me test it
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#2139 [19:32] <brad> icant access my email account witch i set up mine craft with anymore
#2140 [19:32] * Sillybonkers [Sillybonkers@notlogged] has joined #minecrafthelp
#2141 [19:33] <GreyVulpine> brad - https://help.mojang.com/customer/portal/articles/329530-my-email-account-has-changed-
#2142 [19:34] <Weatherswifter> JDFSDJFSDKJNFSKJFNSDJFKN It STILL IS SAYING THE SAME THING
#2143 [19:34] <Weatherswifter> TD:
#2144 [19:34] <Weatherswifter> D:
#2145 [19:34] * Maeyrl [Maeyrl@notlogged] has joined #minecrafthelp
#2146 [19:34] <Weatherswifter> I just reinstalled it
#2147 [19:34] <GreyVulpine> Weatherswifter - Did you uninstall all prior versions of java before doing so?
#2148 [19:34] <Weatherswifter> Oh. HOw do you make sure you did that ? is it the Windo+r?
#2149 [19:35] <brad> i can still play mc but i can't migrate
#2150 [19:35] <GreyVulpine> Weatherswifter - Through the control panel, yes.
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#2152 [19:35] <GreyVulpine> brad - You'll need to contact Mojang Support through: http://help.mojang.com/customer/portal/emails/new
#2153 [19:35] <brad> ok
#2154 [19:36] <brad> thz \\
#2155 [19:36] <brad> thx
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#2157 [19:36] <Weatherswifter> D:D:D: Yes I have uninstalled everything
#2158 [19:36] <Weatherswifter> As in Java
#2159 [19:37] <Weatherswifter> Gosh why does this stuff happen to me D:
#2160 [19:37] <MohidK> thansk for the help
#2161 [19:39] * MagroGrosso [MagroGrosso@notlogged] has joined #minecrafthelp
#2162 [19:41] <Weatherswifter> BLAHAHAHAHAHAHAHA
#2163 [19:42] <Weatherswifter> Please now what should I do
#2164 [19:42] <Weatherswifter> D:
#2165 [19:43] <Weatherswifter> It is saying ERROR: Could not create java Virtual Machine
#2166 [19:43] * gcfgamerdude [gcfgamerdude@notlogged] has joined #minecrafthelp
#2167 [19:44] <MagroGrosso> Meu minecraft não está abrindo sempre que eu clico no play ele carrega e depois volta pra mesma pasta de play ai aparece a mensagem do crash report ai eu cliquei em fix the problem fis tudo de acordo com a pagina so que meu computado nao quis mais ligar ai tive que formatar ele quando formatei pensei que não ia dar mas o erro, mas deu o mesmo erro, comedo de tentar de novo eu resolvi vir aqui, aqui ta o site com o relatorio Dxdiag , https://g
#2168 [19:44] <SynchunkBot> MagroGrosso: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como http://translate.google.com/
#2169 [19:44] * gcfgamerdude [gcfgamerdude@notlogged] has quit. (Client Quit)
#2170 [19:45] <MagroGrosso> e agora o que eu faço?
#2171 [19:45] * Pangea|away is now known as Pangea
#2172 [19:45] <GreyVulpine> Weatherswifter - Can you download minecraft.jar from http://www.minecraft.net/download -- Put it on your desktop. Then launch the command prompt via the windows+R keys -> cmd
#2173 [19:45] <Weatherswifter> Ok
#2174 [19:46] <GreyVulpine> Weatherswifter - Once you have the command prompt open, put in: cd desktop and press enter. Then java -jar minecraft.jar and press enter
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#2181 [19:53] <mikewest60331> I have forgotten my info for my premium account and i forgot my email that i used. i have my username, but that it. i cant get into my mojang account or minecraft account
#2182 [19:53] * markcall_ [markcall_@notlogged] has joined #minecrafthelp
#2183 [19:53] <GreyVulpine> mikewest60331 - https://help.mojang.com/customer/portal/articles/329527-forgot-minecraft-login
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#2186 [19:56] <Weatherswifter> BLAHHH Well GreyVilpine I think I am just gonna restart everything in my computer. Make it to were it is brand new!
#2187 [19:56] <Weatherswifter> D;
#2188 [19:56] <Weatherswifter> So thank you for all the help!
#2189 [19:57] <mikewest60331> is there a way thet i can look up my username to get my email, so then i can get on that email and reset the password
#2190 [19:57] <GreyVulpine> mikewest60331 - https://help.mojang.com/customer/portal/articles/329527-forgot-minecraft-login
#2191 [19:58] <CubeTheThird> mikewest60331, you can test emails here: http://www.minecraft.net/retrievename
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#2198 [20:14] * ricoz is now known as Rico-offline
#2199 [20:26] * pactw [pactw@notlogged] has joined #minecrafthelp
#2200 [20:26] <pactw> oi
#2201 [20:26] <CubeTheThird> hello pactw
#2202 [20:26] <pactw> e
#2203 [20:27] <pactw> e vou baibay sou br
#2204 [20:27] <SynchunkBot> pactw: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como http://translate.google.com/
#2205 [20:28] <pactw> sou br nao sou inglês
#2206 [20:28] <CubeTheThird> pactw, we only speak English here, but you may use translate.google.com
#2207 [20:28] * Pangea is now known as Pangea|away
#2208 [20:29] <pactw> a ta xau sou pactw xau
#2209 [20:29] <pactw> va no yutube e bot asin tazercraft e massa xau
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#2215 [20:36] * Jess is now known as Guest7765
#2216 [20:37] <Guest7765> minecraft will not load, I am getting a fatal boot strap error, access denied
#2217 [20:37] <GreyVulpine> Guest7765 - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#2218 [20:37] <Guest7765> ok
#2219 [20:38] <Guest7765> http://paste.ubuntu.com/9291296/
#2220 [20:39] <Aid> hello helper i just bought minecraft for pc and when i load it crashes because my disc drivers are not up to date.i tried updateing them but it said there up to date.i also have no remote clue what that gist hub thing is but i follow the directions and get no resonse
#2221 [20:39] <Aid> pleases help
#2222 [20:39] <CubeTheThird> Aid, you need to give the link to your gist paste here
#2223 [20:39] <Aid> please*
#2224 [20:39] <Aid> oh
#2225 [20:39] <Aid> https://gist.github.com/anonymous/fde085780eff3fa29e4c
#2226 [20:39] <Aid> LOL
#2227 [20:40] <CubeTheThird> Aid, 2 things. First, windows 8 does not support your graphics card
#2228 [20:40] * Oddstr13 is now known as Odd|Away
#2229 [20:40] <GreyVulpine> Guest7765 - Please go to: C:\Users\Jess\AppData\Roaming\.minecraft\ -- Delete everything that starts with "launcher", then try minecraft again
#2230 [20:40] <Aid> and
#2231 [20:40] <CubeTheThird> Aid, second, if you were to downgrade to windows 7, you would only be able to play older versions of the game, due to the age of your card
#2232 [20:40] <Aid> ok
#2233 [20:41] <Aid> can i still play on severs like mineplex
#2234 [20:41] <Guest7765> ok
#2235 [20:41] * AU518987077|MD [AU518987077|MD@notlogged] has joined #minecrafthelp
#2236 [20:41] <CubeTheThird> Aid, if you downgrade to windows 7, and those servers support 1.7.2, then yes
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#2238 [20:42] * Odd|Away is now known as Oddstr13
#2239 [20:42] * Wahrheit is now known as Wahrheit`Away
#2240 [20:42] <Aid> how do you down grade
#2241 [20:43] <Aid> does it cost money
#2242 [20:43] <Aid> if so how much
#2243 [20:43] * Wahrheit`Away is now known as Wahrheit
#2244 [20:43] <CubeTheThird> Aid, you'll either have to look up a guide, or get a professional to do it for you
#2245 [20:43] <CubeTheThird> Aid, that goes beyond the purpose of this chatroom I'm afraid
#2246 [20:44] <Aid> (sighhhhhhh) ok
#2247 [20:44] <Aid> byemr helper
#2248 [20:44] * DaMaxis [DaMaxis@notlogged] has joined #minecrafthelp
#2249 [20:44] <Aid> AKA mr minecraft god
#2250 [20:45] * Maxis [Maxis@notlogged] has quit. (Killed (NickServ (GHOST command used by DaMaxis)))
#2251 [20:45] <Aid> AKA mr cube the third
#2252 [20:45] * DaMaxis is now known as Maxis
#2253 [20:45] <Aid> thanks 4 ur help
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#2255 [20:45] * Aid [Aid@notlogged] has quit. (Quit: Web client closed)
#2256 [20:45] <Maxis> Mr. Minecraft God, nice
#2257 [20:46] <CubeTheThird> ^.^
#2258 [20:47] <Maxis> Yup
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#2260 [20:50] <Guest7765> I launched the game and it said downloading.......... then I click play and back to downloading.............
#2261 [20:51] * Snowman [Snowman@notlogged] has quit. (Quit: Leaving)
#2262 [20:51] <CubetteTheThird> Guest7765, clicking play, you will be downloading the game files for the version specified
#2263 [20:52] <Guest7765> I have clicked play about 10 times now and it does not play
#2264 [20:52] <CubetteTheThird> ??> Guest7765 launcher/game-output
#2265 [20:52] <VoxelHead> Guest7765: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#2266 [20:53] <VoxelHead> Guest7765: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
#2267 [20:53] * Ty [Ty@notlogged] has joined #minecrafthelp
#2268 [20:53] <Guest7765> ok
#2269 [20:54] <Guest7765> launcher log?
#2270 [20:55] <CubetteTheThird> no the game output
#2271 [20:55] <CubetteTheThird> it will show up after you click play, normally
#2272 [20:55] <CubetteTheThird> if it doesn't, then yes, the launcher log
#2273 [20:55] <Guest7765> ok
#2274 [20:57] <Ty> So I paid for and downloaded minecraft and when I click on the Icon it says, "the application minecraft cannot be opened" or it won't do anything at all, can anyone help?
#2275 [20:57] <Guest7765> http://paste.ubuntu.com/9291513/
#2276 [20:58] <CubetteTheThird> Ty, on mac yes?
#2277 [20:58] <Ty> yes
#2278 [20:58] <CubetteTheThird> Guest7765, what anti-virus and firewall software are you using?
#2279 [20:58] <Guest7765> norton
#2280 [20:58] <CubetteTheThird> Ty, try installing this: http://support.apple.com/downloads/DL1572/en_US/JavaForOSX2014-001.dmg
#2281 [20:58] <Maxis> Ah Norton, our old friend
#2282 [20:58] <CubetteTheThird> Guest7765, can you make sure norton's firewall isn't blocking java
#2283 [20:59] * MohidK [MohidK@notlogged] has quit. (Quit: Web client closed)
#2284 [20:59] <Guest7765> Ok I will check
#2285 [21:00] * Cyrus [Cyrus@notlogged] has quit. (Read error: Connection reset by peer)
#2286 [21:00] * Cyrus [Cyrus@notlogged] has joined #minecrafthelp
#2287 [21:01] <Ty> CubetteTheThird, I tried installing it but when it was done down loading but it says there no application to open it?
#2288 [21:01] <Guest7765> java is allowed
#2289 [21:01] <CubetteTheThird> Guest7765, in that case let's do a malware scan
#2290 [21:01] <CubetteTheThird> ??> Guest7765 av/adwcleaner
#2291 [21:01] <VoxelHead> Guest7765: ADWCleaner is an utility to clean a PC which is infested with malware.
#2292 [21:01] <VoxelHead> Guest7765: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#2293 [21:01] * enzo [enzo@notlogged] has joined #minecrafthelp
#2294 [21:02] <CubetteTheThird> Ty, uhh.. really? you sure it downloaded correctly?
#2295 [21:02] <enzo> imposible to find my username
#2296 [21:02] <CubetteTheThird> enzo, test all your emails here: http://www.minecraft.net/retrievename
#2297 [21:02] <Ty> I clicked on the link you showed me and it showed it downloading
#2298 [21:03] <CubetteTheThird> hmm that's odd
#2299 [21:03] <Guest7765> ok
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#2302 [21:06] <Jimmy7272> hello
#2303 [21:06] <CubetteTheThird> hello Jimmy7272
#2304 [21:07] <Jimmy7272> could I have my username changed, I'm being harassed by people on various servers and social networking
#2305 [21:07] <CubetteTheThird> that is currently not available
#2306 [21:07] <Jimmy7272> is there an exception, certainly the harassment might warrant some sort of bypass
#2307 [21:08] <GreyVulpine> Sorry, unfortunately nope.
#2308 [21:08] <CubetteTheThird> it will eventually be available, they just haven't allowed it yet
#2309 [21:08] <webrosc> is you are being harassed via solia media i would suggest you block/report the persons to the social network in question
#2310 [21:08] <CubetteTheThird> support is already there
#2311 [21:08] <webrosc> social*
#2312 [21:08] <Jimmy7272> okay thanks hopefully it comes soon
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#2315 [21:10] <Jimmy7272> its pathetic, they put my in game name up there and accuse me of things
#2316 [21:11] <Trooper> Hi I'm having a problem with minecraft where when I try to play in single or multiplayer all the blocks are black like if you were in no clip or something
#2317 [21:11] <CubetteTheThird> Trooper, try turning off mipmapping in your video settings
#2318 [21:11] <Trooper> thank you will try
#2319 [21:13] * ILikeMinecraftOnXbox [ILikeMinecraftOnXbox@notlogged] has joined #minecrafthelp
#2320 [21:13] <ILikeMinecraftOnXbox> Hello
#2321 [21:13] <CubetteTheThird> hello ILikeMinecraftOnXbox
#2322 [21:13] <ILikeMinecraftOnXbox> I need help with minecraft Xbox 360 edtion
#2323 [21:13] * Jimmy7272 [Jimmy7272@notlogged] has quit. (Quit: Web client closed)
#2324 [21:13] <Trooper> Thank you CubetteTheThird! it worked
#2325 [21:14] <CubetteTheThird> ILikeMinecraftOnXbox, ok, but note that we don't really support the console versions. We will try though
#2326 [21:14] <ILikeMinecraftOnXbox> Thanks
#2327 [21:14] <CubetteTheThird> Trooper, awesome!
#2328 [21:14] <ILikeMinecraftOnXbox> :D
#2329 [21:14] <ILikeMinecraftOnXbox> I need help with getting updates and it says failed
#2330 [21:14] <Trooper> see ya later :D
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#2332 [21:15] <CubetteTheThird> ILikeMinecraftOnXbox, uhh for that you may want to contact xbox support
#2333 [21:15] <ILikeMinecraftOnXbox> Oh
#2334 [21:15] * Etdbld [Etdbld@notlogged] has joined #minecrafthelp
#2335 [21:15] <ILikeMinecraftOnXbox> I forgot that :P
#2336 [21:15] * Etdbld [Etdbld@notlogged] has quit. (Client Quit)
#2337 [21:15] <ILikeMinecraftOnXbox> Im going to Xbox.com/Support
#2338 [21:18] <ILikeMinecraftOnXbox> Thanks
#2339 [21:18] <CubetteTheThird> good luck!!
#2340 [21:18] <ILikeMinecraftOnXbox> Bye![
#2341 [21:18] <ILikeMinecraftOnXbox> Bye!
#2342 [21:18] <ILikeMinecraftOnXbox> Bye!
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#2347 [21:22] <Firestar0822> nevermind.
#2348 [21:22] * DaMaxis [DaMaxis@notlogged] has joined #minecrafthelp
#2349 [21:22] <CubetteTheThird> O.o
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#2354 [21:23] * Maxis_ is now known as Maxis
#2355 [21:23] <CubetteTheThird> ??> Veradain scold/pm
#2356 [21:24] <VoxelHead> Veradain: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#2357 [21:24] * Veradain [Veradain@notlogged] has quit. (Client Quit)
#2358 [21:27] * Zerocb [Zerocb@notlogged] has joined #minecrafthelp
#2359 [21:28] <Zerocb> My minecraft wont start up after i added a resource pack
#2360 [21:28] * McCity_Kane [McCity_Kane@notlogged] has joined #minecrafthelp
#2361 [21:28] * Cheese [Cheese@notlogged] has joined #minecrafthelp
#2362 [21:29] <webrosc> then remove the resource pack?
#2363 [21:29] <Zerocb> i already deleted it from my downloads
#2364 [21:30] * enzo [enzo@notlogged] has joined #minecrafthelp
#2365 [21:30] <webrosc> you need to remove it from the resourcepack folder
#2366 [21:30] <enzo> impossible to reset my password
#2367 [21:30] <webrosc> your downloads is just where it was downloaded to when you downloaded it
#2368 [21:31] <McCity_Kane> My minecraft launcher couldn't download recources
#2369 [21:31] * k670 [k670@notlogged] has joined #minecrafthelp
#2370 [21:31] <enzo> i recieve a new paasword i cannot login
#2371 [21:31] <webrosc> enzo, what?
#2372 [21:31] <k670> my minecraft keeps on crashing i just bought it
#2373 [21:31] <McCity_Kane> same as me
#2374 [21:31] * Cheese [Cheese@notlogged] has quit. (Ping timeout: 182 seconds)
#2375 [21:32] <CubetteTheThird> McCity_Kane, what anti-virus and firewall software are you using?
#2376 [21:32] <webrosc> enzo, reset it again maybe?
#2377 [21:32] <enzo> i loose my paasword
#2378 [21:32] <CubetteTheThird> k670, copy the crash report onto http://paste.ubuntu.com and give the URL here
#2379 [21:32] <enzo> i tried
#2380 [21:32] <McCity_Kane> Titaniam Sercurity
#2381 [21:32] <McCity_Kane> Minecraft has worked before
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#2384 [21:33] <k670> what?
#2385 [21:33] <CubetteTheThird> never heard of that one before...
#2386 [21:33] * Jess is now known as Guest98081
#2387 [21:33] <CubetteTheThird> McCity_Kane, do you have an error log?
#2388 [21:33] <webrosc> looks to be Trend Micro
#2389 [21:33] <CubetteTheThird> k670, something you don't understand?
#2390 [21:33] <k670> ya
#2391 [21:33] <McCity_Kane> It asid Gave up trying to download http://resources.download.minecraft.net/51/51ffb69a87c411dcde1f3f93f9b799458e66ee81 for job 'Resources'
#2392 [21:33] <McCity_Kane> yes
#2393 [21:33] <CubetteTheThird> k670, what..?
#2394 [21:33] <Guest98081> I was on about 10 min ago and the tech had me download an adware scan I have done that and the game is still not launching
#2395 [21:33] <CubetteTheThird> McCity_Kane, check your firewall settings and make sure it's not blocking java
#2396 [21:34] <CubetteTheThird> Guest98081, and I take it you rebooted after running a clean?
#2397 [21:34] <McCity_Kane> I also dont have a .minecraft folder anymore
#2398 [21:34] <k670> how are you going ti fix it
#2399 [21:34] <webrosc> k670, fix what? we need to see the crash log
#2400 [21:35] <k670> http://paste.ubuntu.com/9291938/
#2401 [21:35] <enzo> what i should do to Have a new paasword
#2402 [21:35] <k670> what is it
#2403 [21:35] <CubetteTheThird> ??> k670 win/dxdiag
#2404 [21:35] <VoxelHead> k670: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2405 [21:35] <McCity_Kane> TURNED IT OFF
#2406 [21:35] <McCity_Kane> soz for caps
#2407 [21:35] * webrosc can't type fast as normal
#2407 [21:35] <CubetteTheThird> McCity_Kane, any change?
#2408 [21:36] <k670> so i go to the website?
#2409 [21:36] <webrosc> enzo, https://help.mojang.com/customer/portal/articles/329524-change-or-forgot-password
#2410 [21:36] <McCity_Kane> Nope
#2411 [21:36] * rcmaehl [rcmaehl@notlogged] has quit. (Read error: Connection reset by peer)
#2412 [21:36] <CubetteTheThird> McCity_Kane, I'd recommend you do a malware scan in that case
#2413 [21:36] <CubetteTheThird> ??> McCity_Kane av/adwcleaner
#2414 [21:36] <VoxelHead> McCity_Kane: ADWCleaner is an utility to clean a PC which is infested with malware.
#2415 [21:36] <VoxelHead> McCity_Kane: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#2416 [21:37] * Pangea|away is now known as Pangea
#2417 [21:37] <McCity_Kane> k
#2418 [21:37] <Guest98081> I was on a bit ago the tech had me do a scan still not launching
#2419 [21:37] <CubetteTheThird> Guest98081, you ran a clean and rebooted your computer?
#2420 [21:37] * enzo [enzo@notlogged] has quit. (Quit: Web client closed)
#2421 [21:37] <Guest98081> yes
#2422 [21:38] <k670> it still doesnt work
#2423 [21:38] <CubetteTheThird> Guest98081, hmm that's odd. Can you disable norton's firewall?
#2424 [21:38] <CubetteTheThird> ??> k670 win/dxdiag
#2425 [21:38] <VoxelHead> k670: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2426 [21:38] <CubetteTheThird> k670, please follow those instructions ^^^^
#2427 [21:38] <Guest98081> yes
#2428 [21:38] <webrosc> k670, follow the instructions on that page
#2429 [21:38] <McCity_Kane> scanning now
#2430 [21:38] <Zerocb> i cant find my resource pack folder
#2431 [21:38] <CubetteTheThird> Zerocb, In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
#2432 [21:39] <webrosc> Zerocb, just manually make the directory
#2433 [21:39] <webrosc> if it doesn't excist
#2434 [21:39] <McCity_Kane> everythings good
#2435 [21:39] <McCity_Kane> i dont no why
#2436 [21:39] <McCity_Kane> it just stop working today
#2437 [21:40] <Guest98081> still not working
#2438 [21:40] <McCity_Kane> does anyone know how to fix my problem
#2439 [21:41] * hunterboss77 [hunterboss77@notlogged] has joined #minecrafthelp
#2440 [21:41] <CubetteTheThird> McCity_Kane, ... did you do the scan?
#2441 [21:41] <McCity_Kane> yes
#2442 [21:41] <McCity_Kane> no threats
#2443 [21:42] <CubetteTheThird> McCity_Kane, it.. didn't give you a Clean option?
#2444 [21:42] * hunterboss77 [hunterboss77@notlogged] has quit. (Client Quit)
#2445 [21:42] <McCity_Kane> no
#2446 [21:42] <CubetteTheThird> huh
#2447 [21:42] <CubetteTheThird> McCity_Kane, copy the complete launcher log onto http://paste.ubuntu.com and give the URL here
#2448 [21:43] <McCity_Kane> but it says 30 characters max
#2449 [21:43] <CubetteTheThird> ...?
#2450 [21:43] <CubetteTheThird> where?
#2451 [21:44] <McCity_Kane> done
#2452 [21:44] <McCity_Kane> now what
#2453 [21:44] * webrosc thinks wrong box
#2453 [21:44] <CubetteTheThird> McCity_Kane, give the link to your paste here
#2454 [21:44] <Zerocb> thanks i fixed it
#2455 [21:44] <McCity_Kane> http://paste.ubuntu.com/9291999/
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#2460 [21:45] <CubetteTheThird> McCity_Kane, that's it? The log should have much more then that
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#2462 [21:45] <k670_> my mine craft is keep on crashing and i just bought it
#2463 [21:45] <k670> ok i did that
#2464 [21:45] <CubetteTheThird> k670, give us the URL to your dxdiag report
#2465 [21:45] <McCity_Kane> yeah i know
#2466 [21:45] <webrosc> k670, the link you have?
#2467 [21:46] <McCity_Kane> thought i had everything
#2468 [21:46] <McCity_Kane> pasting now
#2469 [21:46] * k670 [k670@notlogged] has quit. (Quit: Web client closed)
#2470 [21:46] <k670_> https://gist.github.com/anonymous/0d620a9e4ba658c4d53e
#2471 [21:46] <k670_> thats the link
#2472 [21:46] <CubetteTheThird> k670_, one moment
#2473 [21:46] <k670_> ok
#2474 [21:47] * rcmaehl [rcmaehl@notlogged] has joined #minecrafthelp
#2475 [21:47] <CubetteTheThird> k670_, download and install https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=22165
#2476 [21:47] <McCity_Kane> It's taking a while
#2477 [21:48] <k670_> ok
#2478 [21:49] * kenny [kenny@notlogged] has joined #minecrafthelp
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#2481 [21:49] <kenny> can you help me
#2482 [21:49] * McCity_Kane_ [McCity_Kane_@notlogged] has joined #minecrafthelp
#2483 [21:49] <McCity_Kane_> hELLO
#2484 [21:50] <kenny> hello
#2485 [21:50] <webrosc> kenny, maybe, whats the issue?
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#2487 [21:50] * Zyferus [Zyferus@notlogged] has joined #minecrafthelp
#2488 [21:50] <kenny> i'm trying to purchase minecraft realms and it won't take my card. is there someone i can call and do it that way?
#2489 [21:50] * Ramsset_37 [Ramsset_37@notlogged] has quit. (Quit: Web client closed)
#2490 [21:50] <CubetteTheThird> kenny, what kind of card?
#2491 [21:50] <kenny> mastercard
#2492 [21:51] * GunOverdose [GunOverdose@notlogged] has joined #minecrafthelp
#2493 [21:51] <CubetteTheThird> kenny, is it pre-paid?
#2494 [21:51] <webrosc> kenny, also is your card allowed to make international payment?
#2495 [21:51] <CubetteTheThird> ^^
#2496 [21:51] <kenny> not prepaid and yes it is
#2497 [21:51] * jimmy2013 [jimmy2013@notlogged] has joined #minecrafthelp
#2498 [21:51] * k670_ [k670_@notlogged] has quit. (Ping timeout: 182 seconds)
#2499 [21:51] <CubetteTheThird> kenny, if it's not accepting it, I'd recommend you contact your credit card company, and make sure there aren't any issues with doing payments to Sweden
#2500 [21:51] <webrosc> maybe an idea to call your bank to see if they know why its decling
#2501 [21:52] <GunOverdose> Hey can someone help me? For some reason, I can't start up minecraft, it just says a wierd kind of... error message.
#2502 [21:52] <kenny> i'v used it in 6 countries in the past year
#2503 [21:52] * McCity_Kane [McCity_Kane@notlogged] has quit. (Ping timeout: 182 seconds)
#2504 [21:52] <CubetteTheThird> GunOverdose, what does the message say?>
#2505 [21:52] <jimmy2013> Idk know what i need to do i need more them 1gb for the jvm argument but i cannot have 2gb or 2560mb
#2506 [21:52] * Jess [Jess@notlogged] has joined #minecrafthelp
#2507 [21:52] * vbmn [vbmn@notlogged] has joined #minecrafthelp
#2508 [21:52] <GunOverdose> Lemme see if I can find a shortened down one.
#2509 [21:52] <jimmy2013> what i need to do
#2510 [21:52] <webrosc> jimmy2013, why do you need more ram?
#2511 [21:52] <Jess> I tried the scan again I have turned off norton and the game still will not load up all the way
#2512 [21:53] * Jess is now known as Guest17109
#2513 [21:53] <jimmy2013> because i dont stop crashing
#2514 [21:53] <McCity_Kane_> nearly there
#2515 [21:53] <webrosc> and do you have 64bit os and java installed?
#2516 [21:53] <jimmy2013> and im out of memory
#2517 [21:53] <GunOverdose> Exception in thread "Client thread" com.google.gson.JsonSyntaxException: java.lang.IllegalStateException: Expected BEGIN_ARRAY but was STRING at line 1 column 1
#2518 [21:53] <kenny> is there no one i can call just just set up a realm?
#2519 [21:53] <jimmy2013> no only 32
#2520 [21:53] <jimmy2013> my computer cannot have 64gb
#2521 [21:53] <McCity_Kane_> http://paste.ubuntu.com/9292069/ here it is
#2522 [21:53] <webrosc> jimmy2013, better to work out why your running out of memory, rrather than just blindling giving it more
#2523 [21:53] <webrosc> jimmy2013, ah, 32bit can only allocate about 1.5G
#2524 [21:54] <jimmy2013> so what i put?
#2525 [21:54] <McCity_Kane_> in the launcher cant u change the ram and memory
#2526 [21:54] <jimmy2013> 1.5b
#2527 [21:54] <jimmy2013> ???
#2528 [21:54] <webrosc> kenny, nope, no phone support available
#2529 [21:54] <GunOverdose> The error I see is: Exception in thread "Client thread" com.google.gson.JsonSyntaxException: java.lang.IllegalStateException: Expected BEGIN_ARRAY but was STRING at line 1 column 1. Can someone explain how I can fix this?
#2530 [21:54] <McCity_Kane_> Is anyone looking at my Paste
#2531 [21:54] <webrosc> jimmy2013, as i said, better to work out why your crashing
#2532 [21:55] <jimmy2013> ???
#2533 [21:55] <jimmy2013> o
#2534 [21:55] <McCity_Kane_> whats that
#2535 [21:55] <McCity_Kane_> how i fix it
#2536 [21:55] <jimmy2013> so i need to work with 1gb?
#2537 [21:55] <webrosc> jimmy2013, are you by anychance using mods, or a resource pack?
#2538 [21:56] <jimmy2013> just optifine
#2539 [21:56] * AidenKyoji [AidenKyoji@notlogged] has joined #minecrafthelp
#2540 [21:56] <Guest17109> I ran the scan again, turned off norton and still not working
#2541 [21:56] * vbmn [vbmn@notlogged] has quit. (Client Quit)
#2542 [21:56] <webrosc> jimmy2013, does minecraft work without optifine?
#2543 [21:56] <jimmy2013> yes
#2544 [21:56] * Zyferus [Zyferus@notlogged] has quit. (Remote host closed the connection)
#2545 [21:56] <webrosc> then optifine is the issue, please speak to the optifine makers to resolve this
#2546 [21:56] <jimmy2013> like the same thing
#2547 [21:56] <jimmy2013> ok
#2548 [21:57] <jimmy2013> but it make the same thing
#2549 [21:57] * Zyferus [Zyferus@notlogged] has joined #minecrafthelp
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#2552 [21:57] <Guest17109> My game will not launch all the way.........
#2553 [21:57] <jimmy2013> but thx for your help webrosc i gtg
#2554 [21:58] <webrosc> McCity_Kane_, something is blocking minecraft from downloading still
#2555 [21:58] <webrosc> have you tried emporally disabling the virus scan program your running?
#2556 [21:58] * jimmy2013 [jimmy2013@notlogged] has quit. (Quit: Web client closed)
#2557 [21:58] <McCity_Kane_> How do i do that
#2558 [21:58] <webrosc> s/emporally/temporally
#2559 [21:58] <ExtremeBot> webrosc meant to say: have you tried temporally disabling the virus scan program your running?
#2560 [21:58] * AidenKyoji [AidenKyoji@notlogged] has quit. (Client Quit)
#2561 [21:59] <webrosc> McCity_Kane_, to be honest no idea as i've never heard of the one you have
#2562 [21:59] <webrosc> did you pay for it?
#2563 [21:59] <McCity_Kane_> :-(
#2564 [21:59] <Guest17109> This is my third time in here we ran a scan disabled norton and the game still will not load........HELP
#2565 [21:59] * GunOverdose [GunOverdose@notlogged] has joined #minecrafthelp
#2566 [21:59] <McCity_Kane_> Any idea what I can do
#2567 [22:01] <webrosc> McCity_Kane_, try looking in its settings? or check its online help pages for how to disable
#2568 [22:01] <McCity_Kane_> TURNED OFF FIREWALL NOW WHAT
#2569 [22:01] <McCity_Kane_> soz for caps
#2570 [22:01] <webrosc> now try minecraft
#2571 [22:01] <Guest17109> Can some one help me here???
#2572 [22:02] <McCity_Kane_> redownloading it or just launching it
#2573 [22:02] <webrosc> Guest17109, what exactly is the issue, saying you were here before doesn't really help
#2574 [22:02] <webrosc> McCity_Kane_, running it
#2575 [22:02] <McCity_Kane_> k
#2576 [22:02] <Guest17109> the game will not load
#2577 [22:02] <webrosc> does it get past where it normally stops etc
#2578 [22:02] <webrosc> Guest17109, thats pretty vauge
#2579 [22:02] <GunOverdose> Are you getting the same thing as me Guest?
#2580 [22:02] <webrosc> details
#2581 [22:02] <GunOverdose> I get an error that says: Exception in thread "Client thread" com.google.gson.JsonSyntaxException: java.lang.IllegalStateException: Expected BEGIN_ARRAY but was STRING at line 1 column 1
#2582 [22:03] <webrosc> GunOverdose, copy the WHOLE crash report to http://paste.ubuntu.com/, the link the new URL here
#2583 [22:04] <webrosc> then link the*
#2584 [22:04] <GunOverdose> On it
#2585 [22:04] * webrosc can't type today
#2585 [22:04] <Guest17109> you know I was here before the tech had me download a scan which required me to reboot in order for it to work. so saying I was here before was a little necessary......ran the scan twice, disabled norton, went in an deleted folders for launching. the game starts downloading and the when I hit play it goes back to downloading
#2586 [22:04] * jxbohio [jxbohio@notlogged] has joined #minecrafthelp
#2587 [22:04] <GunOverdose> http://paste.ubuntu.com/9292162/
#2588 [22:04] <GunOverdose> That help webrosc?
#2589 [22:05] <webrosc> GunOverdose, thats all there is?
#2590 [22:05] <GunOverdose> Yes
#2591 [22:05] <webrosc> normally a crash report is longer
#2592 [22:05] <GunOverdose> I know, It confuses me too
#2593 [22:05] <CubetteTheThird> ??> GunOverdose win/reinst
#2594 [22:05] <VoxelHead> GunOverdose: You may need to reinstall the locally installed files that Minecraft puts into place.
#2595 [22:05] <Guest17109> gunoverdose....I am not sure, the thing just will not launch all the way, very irritated with it and my 6 year old had a total meltdown today because of it
#2596 [22:05] <VoxelHead> GunOverdose: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2597 [22:05] <GunOverdose> Its not even a crash report really, just says "game output"
#2598 [22:05] <jxbohio> just downloaded the game from Minecraft.net and everytime i go back to the website there is not "play" button just tells me to download it again.
#2599 [22:06] <jxbohio> What am i doing wrong?
#2600 [22:06] * AU518987077|MD [AU518987077|MD@notlogged] has quit. (Read error: Connection reset by peer)
#2601 [22:06] <webrosc> jxbohio, sounds like you are running the game when you click download, not saving it to your computer
#2602 [22:06] * Maxis [Maxis@notlogged] has joined #minecrafthelp
#2603 [22:06] <webrosc> oohh......derp, i read your statement wrong
#2604 [22:06] <McCity_Kane_> its still loading up
#2605 [22:07] <webrosc> jxbohio, did you buy the game, or just download it?
#2606 [22:07] <jxbohio> no option to save it
#2607 [22:08] <jxbohio> bought the download version
#2608 [22:08] <webrosc> jxbohio, try a different browser
#2609 [22:08] <jxbohio> ok, will try. Thanks
#2610 [22:08] * Maxis [Maxis@notlogged] has quit. (Client Quit)
#2611 [22:08] <GunOverdose> Checking now...
#2612 [22:08] <McCity_Kane_> just say me name when ur done with the others
#2613 [22:09] <Guest17109> this is probably the worst set up ever for help...............smh
#2614 [22:09] * Arandom12yearOLD [Arandom12yearOLD@notlogged] has joined #minecrafthelp
#2615 [22:09] <webrosc> Guest17109, a crash report or something would be helpful
#2616 [22:09] <webrosc> do you have one?
#2617 [22:10] <Arandom12yearOLD> I need help with making a sever on minecraft 1.7.10
#2618 [22:10] <webrosc> Arandom12yearOLD, what kind of help exactly?
#2619 [22:10] <Guest17109> some one could say so. I have been in here for like an hour being told to do different things, things that require a reboot that kick me out of the room. so once again the game is not loading....
#2620 [22:10] <webrosc> McCity_Kane_, did loading minecraft not work still?
#2621 [22:10] * jxbohio [jxbohio@notlogged] has quit. (Quit: Web client closed)
#2622 [22:10] * Maxis [Maxis@notlogged] has joined #minecrafthelp
#2623 [22:11] <GunOverdose> Thank you Voxel! It works :D
#2624 [22:11] <McCity_Kane_> not working
#2625 [22:11] <webrosc> Guest17109, game is not loading is a very broad statement,
#2626 [22:11] <Arandom12yearOLD> does anybody know how to set up a 1.7.10 server?
#2627 [22:12] <Guest17109> where did cubbettethethird go that was the person I was dealing with
#2628 [22:12] <webrosc> McCity_Kane_, ok lets try this
#2629 [22:12] <McCity_Kane_> k
#2630 [22:12] <webrosc> ??> McCity_Kane_ tools/hjt
#2631 [22:12] <VoxelHead> McCity_Kane_: Trend Micro HijackThis is an utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2632 [22:12] * alex112004 [alex112004@notlogged] has joined #minecrafthelp
#2633 [22:12] <VoxelHead> McCity_Kane_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2634 [22:12] <webrosc> Arandom12yearOLD, what help do you need exactly?
#2635 [22:12] <McCity_Kane_> whats that
#2636 [22:13] * Maeyrl [Maeyrl@notlogged] has quit. (Ping timeout: 182 seconds)
#2637 [22:13] <Arandom12yearOLD> I just told you webrosc
#2638 [22:13] <webrosc> its a tool that lets us see whats running and might be an issue
#2639 [22:13] <cestislife> ??> Arandom12yearOLD mp/server-setup
#2640 [22:13] <VoxelHead> Arandom12yearOLD: Lots of information about setting up a server can be found here: http://minecraft.gamepedia.com/Tutorials/Setting_up_a_server
#2641 [22:13] <Arandom12yearOLD> is there one about minecraft 1.7.10
#2642 [22:13] <CubetteTheThird> Arandom12yearOLD, the setup is the same for all versions
#2643 [22:14] <Arandom12yearOLD> okay let me check it out
#2644 [22:15] * Guest17109 [Guest17109@notlogged] has quit. (Ping timeout: 182 seconds)
#2645 [22:15] <Arandom12yearOLD> so i download the one that says 1.8.1 and it'll work for 1.7.10?
#2646 [22:15] <cestislife> No you download the 1.7.10 server file.
#2647 [22:15] * alex112004 [alex112004@notlogged] has quit. (Ping timeout: 182 seconds)
#2648 [22:15] <Arandom12yearOLD> where do i find that
#2649 [22:15] <CubetteTheThird> but the rest of the setup is the same
#2650 [22:16] <cestislife> Hang on.
#2651 [22:16] <Arandom12yearOLD> okay
#2652 [22:16] <cestislife> Arandom12yearOLD: https://s3.amazonaws.com/Minecraft.Download/versions/1.7.10/minecraft_server.1.7.10.exe
#2653 [22:16] <McCity_Kane_> webrosc I got to go to tennis I will talk later
#2654 [22:17] * McCity_Kane_ [McCity_Kane_@notlogged] has quit. (Quit: Web client closed)
#2655 [22:17] <Arandom12yearOLD> and that ink with will work with hamachi right?
#2656 [22:17] * kenny [kenny@notlogged] has joined #minecrafthelp
#2657 [22:18] * Sam [Sam@notlogged] has joined #minecrafthelp
#2658 [22:18] <kenny> please freakin help me
#2659 [22:18] <kenny> the site won't take my card
#2660 [22:18] <cestislife> Arandom12yearOLD: It's irrelevant. But if you're going to use Hamachi, we cannot assist further.
#2661 [22:18] <cestislife> kenny: Please be a little bit more specific, what happens exactly?
#2662 [22:18] <Arandom12yearOLD> why?
#2663 [22:18] <Sam> Hello I have always been getting an error message when my Minecraft starts up. Can anybody help me?
#2664 [22:18] <cestislife> Sam: What was the error?
#2665 [22:18] <Arandom12yearOLD> do you have mods?
#2666 [22:19] <webrosc> kenny, have you contacted the card provider like suggested?
#2667 [22:19] <Sam> Should I copy and paste it?
#2668 [22:19] <kenny> yes there are no locks on it
#2669 [22:19] <cestislife> Sam: If it's a long log, please paste it on to a site such as pastie.org then share it with us here.
#2670 [22:19] <kenny> i was able to buy the game with it but can't save it to my account or purchase realms
#2671 [22:19] <Sam> Ok.
#2672 [22:20] <CubetteTheThird> kenny, perhaps try using a different web browser
#2673 [22:20] * Rbart [Rbart@notlogged] has joined #minecrafthelp
#2674 [22:20] <kenny> ok
#2675 [22:20] * AngelicAngel [AngelicAngel@notlogged] has joined #minecrafthelp
#2676 [22:20] <Arandom12yearOLD> cestislife why can't you assist me any further if i use hamachi
#2677 [22:21] * harm503 [harm503@notlogged] has joined #minecrafthelp
#2678 [22:21] <cestislife> ??> Arandom12yearOLD net/hamachi
#2679 [22:21] <VoxelHead> Arandom12yearOLD: Hamachi has been squatting on an IANA-allocated IP block (25.0.0.0/8). As such, Hamachi fundamentally conflicts with the internet itself. Therefore, #minecrafthelp will not support servers hosted via Hamachi.
#2680 [22:21] <VoxelHead> Arandom12yearOLD: If you are using Hamachi, use a different solution such as proper port forwarding, or a VPN.
#2681 [22:21] <AngelicAngel> I need help with this..Pixel Format Not Accelerated
#2682 [22:21] <CubetteTheThird> AngelicAngel, do you have a dxdiag report?
#2683 [22:22] <AngelicAngel> Yes
#2684 [22:22] <Rbart> I bought a minecraft alt with my old minecraft.net account so I'm just wondering if that will still work or not?
#2685 [22:22] * pat1937_ [pat1937_@notlogged] has joined #minecrafthelp
#2686 [22:22] <CubetteTheThird> Rbart, whats the username?>
#2687 [22:22] <CubetteTheThird> AngelicAngel, give a link to it here
#2688 [22:22] <Rbart> Of my old or new account?
#2689 [22:22] <AngelicAngel> <script src="https://gist.github.com/anonymous/99a7514a9f8ef6ffa7a2.js"></script>
#2690 [22:22] <Sam> It gives me options on the language. Which one should I pick because it says "The page you were looking for doesn't exist. You may have mistyped the address or the page may have moved."
#2691 [22:22] <CubetteTheThird> Rbart, both?
#2692 [22:22] <CubetteTheThird> AngelicAngel, sorry but unfortunately your graphics card is not supported on windows 8.1. You will either need to downgrade to windows 8 (or lower) or use a different computer.
#2693 [22:23] <Rbart> Older: Rbart1209 Newer(one that i just bought): Technicalities_
#2694 [22:23] <CubetteTheThird> Sam, try http://paste.ubuntu.com
#2695 [22:23] <AngelicAngel> oh alright
#2696 [22:23] <Arandom12yearOLD> VoxelHead: I do not want to port foward because i don't know if it will mess something up
#2697 [22:23] <Sam> Ok
#2698 [22:23] <AngelicAngel> how do i switch to window 8
#2699 [22:23] <CubetteTheThird> AngelicAngel, you'll have to look up a guide or get a professional to do it for you
#2700 [22:23] <AngelicAngel> Alright
#2701 [22:23] <GreyVulpine> Arandom12yearOLD - Port forwarding is much safer than using hamachi, which can open your computer up to attacks far easier
#2702 [22:23] <AngelicAngel> Thanks.
#2703 [22:23] <Sam> http://paste.ubuntu.com/9292389/
#2704 [22:23] <CubetteTheThird> Rbart, the name Technicalities_ is not registered
#2705 [22:24] <Arandom12yearOLD> How do you een port foward
#2706 [22:24] <Rbart> what do you mean by that?
#2707 [22:24] <CubetteTheThird> Sam, you should update your 64 bit java
#2708 [22:24] * AngelicAngel [AngelicAngel@notlogged] has quit. (Client Quit)
#2709 [22:24] <CubetteTheThird> ??> Sam java/1.8
#2710 [22:24] <VoxelHead> Sam: You can get Java 1.8 for almost any platform here: http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html
#2711 [22:24] <CubetteTheThird> Rbart, as in (from what I can see), it was either never paid, or it was refunded/revoked
#2712 [22:24] <Sam> Ok, ill try that.
#2713 [22:25] <CubetteTheThird> Arandom12yearOLD, would need to know the model and brand of your router
#2714 [22:25] <Rbart> Oh, alright thanks for your help
#2715 [22:26] <kenny> yea still won't take it with a different browser
#2716 [22:27] <Rbart> When I check the availability of Technicalities_ it says it isn't available?
#2717 [22:27] <Rbart> As a username on minecraft.net
#2718 [22:27] <harm503> ------------------ System Information ------------------ Time of this report: 11/28/2014, 18:19:02 Machine name: OWNER-PC Operating System: Windows 7 Professional 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144) Language: English (Regional Setting: English) System Manufacturer: Dell Inc. System Model: Dell DXP051 BIOS: Phoenix ROM BIOS P
#2719 [22:27] <CubetteTheThird> harm503, paste it onto gist or http://paste.ubuntu.com and give the URL here
#2720 [22:27] <kenny> is there no other way to purchase minecraft realms?
#2721 [22:28] <CubetteTheThird> Rbart, it was previously refunded or revoked, so it cannot be used again (currently0
#2722 [22:28] <Rbart> what do you mean by revoked?
#2723 [22:28] <CubetteTheThird> kenny, not that I know of. YOu could try sending Mojang an email if you really want
#2724 [22:28] <CubetteTheThird> Rbart, as in, taken away for legal reasons
#2725 [22:28] <Rbart> Okay
#2726 [22:29] <kenny> from what i understand emailing them accomplishes nothing if i can't get realms to work i have no desire to play the game
#2727 [22:29] <harm503> can i pls get help with pixel format not accelerated
#2728 [22:29] <CubetteTheThird> kenny, ... what makes you think emailing accomplishes nothing?
#2729 [22:29] * adrguty [adrguty@notlogged] has joined #minecrafthelp
#2730 [22:29] <CubetteTheThird> harm503, please give us a URL to your dxdiag report
#2731 [22:29] * adrguty [adrguty@notlogged] has quit. (Client Quit)
#2732 [22:30] <Rbart> I never refunded it though, and why would it be taken away for legal reasons?
#2733 [22:30] <CubetteTheThird> kenny, why do you need realms to paly anyways?
#2734 [22:30] * account2005 [account2005@notlogged] has joined #minecrafthelp
#2735 [22:30] <account2005> hello
#2736 [22:30] <CubetteTheThird> Rbart, well that would be if the eula was violated, or the account was compromised. Where did you purchase it?
#2737 [22:30] <CubetteTheThird> hello account2005
#2738 [22:30] <account2005> +
#2739 [22:30] <Rbart> minecraft.net
#2740 [22:30] <account2005> ok
#2741 [22:31] <kenny> when i emailed them last time that the game wouldn't let me log in it took 2 weeks to get a response and i need realms to save a map to the server for other to play on do i not?
#2742 [22:31] * Arandom12yearOLD [Arandom12yearOLD@notlogged] has quit. (Quit: Web client closed)
#2743 [22:31] <CubetteTheThird> Rbart, hmm and you didn't get a gift code from somewhere else to redeem it there?
#2744 [22:31] * Zyferus [Zyferus@notlogged] has quit. (Ping timeout: 189 seconds)
#2745 [22:31] <Rbart> No, I didn't receive any email or anything
#2746 [22:31] <CubetteTheThird> kenny, you can set up your own dedicated server, without needing to pay
#2747 [22:31] <harm503> can i pls get help with pixel format not accelerated
#2748 [22:32] <CubetteTheThird> Rbart, hmm you'll have to email Mojang about that one
#2749 [22:32] <GreyVulpine> harm503 - Link to your dxdiag please
#2750 [22:32] * AREHANDOROGAMER [AREHANDOROGAMER@notlogged] has joined #minecrafthelp
#2751 [22:32] <CubetteTheThird> ??> Rbart mojang/email
#2752 [22:32] <VoxelHead> Rbart: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2753 [22:32] <VoxelHead> Rbart: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#2754 [22:32] <kenny> then what is the point in realms and how do i do that?
#2755 [22:32] * KevbuscusMC [KevbuscusMC@notlogged] has joined #minecrafthelp
#2756 [22:32] <Rbart> okay
#2757 [22:32] * AREHANDOROGAMER [AREHANDOROGAMER@notlogged] has quit. (Client Quit)
#2758 [22:32] <Rbart> thanks
#2759 [22:32] <GreyVulpine> kenny - It's an easy, mojang-approved, hosting solution, where you pay somebody to create a server for yourself and a small group of friends
#2760 [22:32] <CubetteTheThird> kenny, realms is hosted by a 3rd party, meaning you don't have to set it up or maintain it yourself. Before that though, are you playing with people outside your network, or on it?
#2761 [22:32] <harm503> ------------------ System Information ------------------ Time of this report: 11/28/2014, 18:19:02 Machine name: OWNER-PC Operating System: Windows 7 Professional 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144) Language: English (Regional Setting: English) System Manufacturer: Dell Inc. System Model: Dell DXP051 BIOS: Phoenix ROM BIOS P
#2762 [22:33] <GreyVulpine> harm503 - That's not a link.
#2763 [22:33] <CubetteTheThird> harm503, paste that onto http://paste.ubuntu.com or gist, and give us the website address
#2764 [22:33] <kenny> outside i intended to buy the game for my whole family because we travel a lot and it's something we could do together
#2765 [22:33] <Rbart> And purchasing the new minecraft account with the minecraft.net account I purchased my previous minecraft account has nothing to do with it?
#2766 [22:33] <KevbuscusMC> Version 1.7.0 does not work
#2767 [22:34] <KevbuscusMC> Version 1.7.0 does not work
#2768 [22:34] <harm503> https://gist.github.com/anonymous/098b5a46e1a8a0d5f5bf
#2769 [22:34] <CubetteTheThird> KevbuscusMC, of what?
#2770 [22:34] <CubetteTheThird> harm503, one momenet
#2771 [22:34] <Sam> I installed the java link that you gave me and it didn't work.
#2772 [22:34] <CubetteTheThird> harm503, download and install http://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%207%20-%2032
#2773 [22:35] <CubetteTheThird> Sam, same error? And you got the 64 bit version right?
#2774 [22:35] <KevbuscusMC> does not work open and saw
#2775 [22:35] <CubetteTheThird> kenny, all it takes to set up a server is downloading the server program, and port forwarding, if you are behind a router
#2776 [22:35] <CubetteTheThird> ??> kenny mp/server-setup
#2777 [22:35] <VoxelHead> kenny: Lots of information about setting up a server can be found here: http://minecraft.gamepedia.com/Tutorials/Setting_up_a_server
#2778 [22:35] <Sam> Yep, same error.
#2779 [22:36] <Sam> Yes I installed the 64 bit one.
#2780 [22:36] <kenny> but will other be able to access it when i'm not on?
#2781 [22:36] <CubetteTheThird> Sam, what anti-virus and firewall software are you using?
#2782 [22:36] <CubetteTheThird> kenny, so long as the server program is running, yes
#2783 [22:36] <account2005> so when i play minecraft for some reason i can only see less then 3 (16*16) chunks even with max render distance, i could also see through things for a while then they disappear. could it be just that server because when i just checked now i can see very far on another server.
#2784 [22:37] <Sam> I don't know. Is there a way that I can check?
#2785 [22:37] <account2005> i can wait for the response till after you anser him
#2786 [22:37] <CubetteTheThird> account2005, servers may limit the render distances, yes
#2787 [22:37] <GreyVulpine> account2005 - Could be the server has the view distance set down.
#2788 [22:37] * AU518987077|MD [AU518987077|MD@notlogged] has joined #minecrafthelp
#2789 [22:37] <CubetteTheThird> ??> Sam tools/hjt
#2790 [22:37] <VoxelHead> Sam: Trend Micro HijackThis is an utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2791 [22:37] <VoxelHead> Sam: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2792 [22:37] <account2005> thanks
#2793 [22:37] <Rbart> And purchasing the new minecraft account with the minecraft.net account I purchased my previous minecraft account has nothing to do with it?
#2794 [22:37] <Sam> Ok, ill try that.
#2795 [22:38] * Nick [Nick@notlogged] has joined #minecrafthelp
#2796 [22:38] * Zyferus [Zyferus@notlogged] has joined #minecrafthelp
#2797 [22:38] * mrkirby1- is now known as mrkirby153
#2798 [22:39] * Nick is now known as Guest67657
#2799 [22:39] * Wash [Wash@notlogged] has joined #minecrafthelp
#2800 [22:39] <CubetteTheThird> Rbart, it does not
#2801 [22:39] <Guest67657> Hello, i have ram issue, i have java 64 bit but can't add more ram to minecraft , even if the laucher says it went fine when i press f3 the game tells me i only have around 500 mb
#2802 [22:39] <Rbart> okay thanks
#2803 [22:39] <Wash> hello
#2804 [22:39] * pat1937_ [pat1937_@notlogged] has quit. (Quit: Web client closed)
#2805 [22:39] <CubetteTheThird> hello Wash
#2806 [22:40] * Kazuto|away [Kazuto|away@notlogged] has quit. (Quit: Pissed off. It'd be a miracle if I come back.)
#2807 [22:40] <Wash> i cant login on minecraft :(
#2808 [22:40] <Wash> help me
#2809 [22:40] <CubetteTheThird> Wash, what happens when you try?
#2810 [22:40] <Wash> do you want error report?
#2811 [22:41] * kenny [kenny@notlogged] has quit. (Quit: Web client closed)
#2812 [22:41] <cestislife> Guest4959: You do not need more if the game does not show more.
#2813 [22:41] <CubetteTheThird> Wash, if there is a report, copy it onto http://paste.ubuntu.com and give the URL here
#2814 [22:41] <cestislife> ah
#2815 [22:41] <cestislife> Wrong guest
#2816 [22:41] <cestislife> dammit
#2817 [22:41] <Wash> yes
#2818 [22:41] <Guest67657> It frequently maxes and frezes screen
#2819 [22:42] <Wash> Error Report : http://paste.ubuntu.com/9292598/
#2820 [22:42] <CubetteTheThird> Guest67657, your whole screen freezes?
#2821 [22:42] <Guest67657> yeah like lag spikes
#2822 [22:42] <CubetteTheThird> Wash, what anti-virus and firewall software are you using?
#2823 [22:42] <CubetteTheThird> Guest67657, this is my list to improve fps: update graphics drivers, use 64 bit java (if applicable), toggle VBOs, game graphics to fast, reduce view distance, reduce smooth lighting, disable alternate blocks, disable mipmapping, disable VSync, use a low resolution texture pack
#2824 [22:42] <Guest67657> whatws ctcp
#2825 [22:43] <Wash> i'm not using
#2826 [22:43] <Guest67657> i have geforce 970
#2827 [22:43] <Guest67657> the video card isn't the problem
#2828 [22:43] <CubetteTheThird> ??> Wash av/adwcleaner
#2829 [22:43] <VoxelHead> Wash: ADWCleaner is an utility to clean a PC which is infested with malware.
#2830 [22:43] <Guest67657> The ram maxes and i can't increse it
#2831 [22:43] <VoxelHead> Wash: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#2832 [22:43] <CubetteTheThird> Guest67657, are it's drivers updated?
#2833 [22:43] <Guest67657> yes
#2834 [22:43] <Guest67657> manually
#2835 [22:43] <CubetteTheThird> Guest67657, are you using 64 bit java?
#2836 [22:44] <Guest67657> yea, uninstalled 32 bit
#2837 [22:44] <Wash> thanks
#2838 [22:44] <CubetteTheThird> Guest67657, open your nvidia control panel
#2839 [22:44] * ivan_ [ivan_@notlogged] has joined #minecrafthelp
#2840 [22:44] * ivan_ [ivan_@notlogged] has quit. (Client Quit)
#2841 [22:44] * Rbart [Rbart@notlogged] has quit. (Ping timeout: 182 seconds)
#2842 [22:44] * ver [ver@notlogged] has joined #minecrafthelp
#2843 [22:44] <Guest67657> ok
#2844 [22:44] <Sam> http://paste.ubuntu.com/9292616/
#2845 [22:44] <Sam> There we go.
#2846 [22:44] <CubetteTheThird> Guest67657, locate your physx settings
#2847 [22:45] <CubetteTheThird> Sam, well it looks like you are using symantec
#2848 [22:45] <Sam> The link I just put is the one I used hijack with.
#2849 [22:45] <Guest67657> sourround physx?
#2850 [22:45] <Sam> .....
#2851 [22:46] <CubetteTheThird> Sam, is that a school computer?>
#2852 [22:46] <ver> I am trying to register for minecraft pc and am unable to register.
#2853 [22:46] <CubetteTheThird> Guest67657, uhh.. yes? It should give you an option for default processor
#2854 [22:46] <Sam> Yes.
#2855 [22:46] <CubetteTheThird> ver, why not?
#2856 [22:46] * Wash_ [Wash_@notlogged] has joined #minecrafthelp
#2857 [22:46] <Wash_> og
#2858 [22:46] <Wash_> omg
#2859 [22:46] <Wash_> weeor
#2860 [22:46] <CubetteTheThird> Sam, that.. is probably your problem
#2861 [22:46] <Wash_> error
#2862 [22:46] <Wash_> :(
#2863 [22:46] <Guest67657> it says auto select
#2864 [22:46] <CubetteTheThird> Sam, the school's network is blocking the download
#2865 [22:46] <CubetteTheThird> Guest67657, set it to CPU by default
#2866 [22:47] <Sam> Oh.
#2867 [22:47] * Zyferus [Zyferus@notlogged] has quit. (Ping timeout: 198 seconds)
#2868 [22:47] <Wash_> CubetteTheThird, i'm finished
#2869 [22:47] <Wash_> install
#2870 [22:47] * Wash [Wash@notlogged] has quit. (Ping timeout: 182 seconds)
#2871 [22:47] <Sam> So I can't get minecraft?
#2872 [22:47] <CubetteTheThird> Wash_, you did the scan and clean?
#2873 [22:47] <Wash_> yes
#2874 [22:47] <CubetteTheThird> Sam, not on that computer, unless you can get an administrator to unblock it for you
#2875 [22:47] <CubetteTheThird> Wash_, does it work now?
#2876 [22:47] <Wash_> wait..
#2877 [22:48] <Sam> I have admin rights.
#2878 [22:48] <Sam> I have the user and password.
#2879 [22:48] <CubetteTheThird> Sam, are you on the school's network?
#2880 [22:48] <Sam> No, I am at my house.
#2881 [22:48] * ver [ver@notlogged] has quit. (Client Quit)
#2882 [22:48] <Wash_> no..
#2883 [22:48] <CubetteTheThird> Sam, well it's most likely the anti-virus software that's blocking the download
#2884 [22:49] <Wash_> i'm not working
#2885 [22:49] * sage [sage@notlogged] has joined #minecrafthelp
#2886 [22:49] <CubetteTheThird> Wash_, can you check windows firewall and make sure it's not blocking java?
#2887 [22:50] <Wash_> no.. i can t
#2888 [22:50] <Sam> Oh.
#2889 [22:50] <CubetteTheThird> Wash_, why not?
#2890 [22:50] <Sam> Like Symantec?
#2891 [22:50] <CubetteTheThird> ya
#2892 [22:50] <Wash_> i don t know how..
#2893 [22:50] <sage> I am trying to set up a new account, once i get the email verification I go to my email click on the link and "too many requests" keeps popping up?
#2894 [22:51] * Allison [Allison@notlogged] has joined #minecrafthelp
#2895 [22:51] <CubetteTheThird> Wash_, Control Panel -> Firewall -> Allow a program or feature through the firewall
#2896 [22:51] <CubetteTheThird> sage, you'll either have to wait an hour to try again, try a different email, or contact Mojang
#2897 [22:52] <Guest67657> I still don't have more ram
#2898 [22:52] <Sam> You said that if I have an admin account (which I do) I can unblock Symantec?
#2899 [22:52] <Guest67657> http://puu.sh/d9Dkf/465a3eca6d.png
#2900 [22:52] <CubetteTheThird> Guest67657, oh... that's a different thing. Are you using Razor Synapse?
#2901 [22:52] <sage> i tried with another email andit did the same thing? how do i contact mojang
#2902 [22:52] <CubetteTheThird> Sam, probably
#2903 [22:52] <Guest67657> yes
#2904 [22:53] <CubetteTheThird> Guest67657, that has been linked to your issue
#2905 [22:53] <harm503> thank you guys so much im so happy im crying ive tryed fuguring it for so long now i can play minecraft thanks people i love u guys
#2906 [22:53] <Sam> Could you tell me how to do that?
#2907 [22:53] <Guest67657> ok..
#2908 [22:53] <Wash_> i'm try but not working
#2909 [22:53] <Guest67657> any solution?
#2910 [22:53] <CubetteTheThird> Guest67657, you can either disable the application, or try a workaround
#2911 [22:54] <CubetteTheThird> Sam, no idea
#2912 [22:54] * harm503 [harm503@notlogged] has quit. (Quit: Web client closed)
#2913 [22:54] <Sam> Ok, bye I guess.
#2914 [22:54] <Guest67657> I would rather have a workaround
#2915 [22:54] <CubetteTheThird> Guest67657, ok. First you can try using the jar launcher
#2916 [22:54] <CubetteTheThird> ??> Guest67657 dl/client
#2917 [22:54] <VoxelHead> Guest67657: Windows client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe | Mac client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.dmg
#2918 [22:54] <VoxelHead> Guest67657: Linux/OS-Independent client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.jar
#2919 [22:55] * donovan0810 [donovan0810@notlogged] has joined #minecrafthelp
#2920 [22:55] <Guest67657> ehm
#2921 [22:55] <Wash_> CubetteTheThird, i'm try but not working minecraft
#2922 [22:55] <CubetteTheThird> Guest67657, the 3rd download
#2923 [22:55] <Wash_> :(
#2924 [22:56] <CubetteTheThird> Wash_, did you find the firewall settings?
#2925 [22:56] <Wash_> yes
#2926 [22:56] <CubetteTheThird> Wash_, did you find java in the list?
#2927 [22:56] <donovan0810> guys help I have a friend of mine that cannot go into minecraft server every time he tries to go in it says invalid name
#2928 [22:56] <Wash_> yes
#2929 [22:57] <CubetteTheThird> donovan0810, did your friend buy the game?
#2930 [22:57] <donovan0810> ya
#2931 [22:57] <CubetteTheThird> Wash_, are all the boxes checked?
#2932 [22:57] <Guest67657> Yey!
#2933 [22:57] <CubetteTheThird> donovan0810, what is their username?
#2934 [22:57] <Guest67657> that worked
#2935 [22:57] <Wash_> no..
#2936 [22:57] <CubetteTheThird> Guest67657, oh good!
#2937 [22:57] <CubetteTheThird> Wash_, check all the boxes
#2938 [22:57] <Guest67657> Thanlk you!
#2939 [22:57] <donovan0810> I think it was crazygermanplayer
#2940 [22:58] <CubetteTheThird> donovan0810, well that name isn't paid. Your friend might be using a pirated version? Or a 3rd party launcher
#2941 [22:58] <donovan0810> hmm ok thx
#2942 [22:58] <Guest67657> My fps multiplied 3
#2943 [22:58] <CubetteTheThird> nice
#2944 [22:58] <Guest67657> Thanks again!
#2945 [22:59] <Wash_> not working..
#2946 [22:59] * Guest67657 [Guest67657@notlogged] has quit. (Quit: Web client closed)
#2947 [22:59] <Wash_> i don t have hope?
#2948 [23:00] <CubetteTheThird> Wash_, let's check something else
#2949 [23:00] <CubetteTheThird> ??> Wash_ tools/hjt
#2950 [23:00] <VoxelHead> Wash_: Trend Micro HijackThis is an utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2951 [23:00] <VoxelHead> Wash_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2952 [23:01] <Wash_> yes..
#2953 [23:01] <CubetteTheThird> Wash_, do what VoxelHead said
#2954 [23:01] <Wash_> i dont know
#2955 [23:02] * Aytor12 [Aytor12@notlogged] has joined #minecrafthelp
#2956 [23:02] <Aytor12> K i am in Windows 7
#2957 [23:02] * Net_Creator [Net_Creator@notlogged] has joined #minecrafthelp
#2958 [23:02] <Wash_> logfile: http://paste.ubuntu.com/9292768/
#2959 [23:02] <CubetteTheThird> Aytor12, do you need help with something?
#2960 [23:02] <Aytor12> ya
#2961 [23:02] <CubetteTheThird> Aytor12, what's the problem?
#2962 [23:03] <Aytor12> when i start minecraft up it displays the Texture of the start in the conver and the rest is bule
#2963 [23:03] <CubetteTheThird> Wash_, disable hamachi
#2964 [23:03] <CubetteTheThird> ??> Aytor12 win/dxdiag
#2965 [23:03] <VoxelHead> Aytor12: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2966 [23:03] <Wash_> ok
#2967 [23:03] <Aytor12> o hold on
#2968 [23:04] <Aytor12> i got the file where do i upload it?
#2969 [23:04] <CubetteTheThird> Aytor12, onto gist, as the instructions say
#2970 [23:04] <Wash_> i'm finished uninstall hamachi
#2971 [23:05] <Aytor12> k i'll go there
#2972 [23:05] <CubetteTheThird> Wash_, try it again, else reboot your computer
#2973 [23:05] <Wash_> not working
#2974 [23:06] <Wash_> my computer reboot?
#2975 [23:06] <Aytor12> ok here: https://gist.github.com/anonymous/fe90ddc56130a51eaad0
#2976 [23:06] <CubetteTheThird> Wash_, yes
#2977 [23:06] * Sam [Sam@notlogged] has quit. (Quit: Web client closed)
#2978 [23:07] * Allison [Allison@notlogged] has quit. (Ping timeout: 186 seconds)
#2979 [23:07] * Zyferus [Zyferus@notlogged] has joined #minecrafthelp
#2980 [23:07] * Azuraii [Azuraii@notlogged] has joined #minecrafthelp
#2981 [23:07] <Azuraii> Hello! Any staff here to talk to?
#2982 [23:08] <Aytor12> CubetteTheThrid My dxdiag report: https://gist.github.com/anonymous/fe90ddc56130a51eaad0
#2983 [23:08] <CubetteTheThird> Aytor12, uhh.. I don't think your graphics card meets the minimum requirements for the game
#2984 [23:08] <CubetteTheThird> Azuraii, no Mojang staff here. Do you need help with something?
#2985 [23:08] <Lord_Ralex> Too old
#2986 [23:08] <Aytor12> aww but i am in Windows 7
#2987 [23:08] <Lord_Ralex> Won't run the game well/if at all
#2988 [23:08] <CubetteTheThird> Aytor12, upgrading windows won't make your computer newer
#2989 [23:08] <Aytor12> aww
#2990 [23:09] <Aytor12> but it does run minecraft
#2991 [23:09] * Wash_ [Wash_@notlogged] has quit. (Ping timeout: 182 seconds)
#2992 [23:09] <CubetteTheThird> not well apparently
#2993 [23:09] <CubetteTheThird> I'm surprised it runs at all
#2994 [23:09] <Aytor12> so.. i have to update my grachics driver?
#2995 [23:09] <Maxis> Your computer barely beets the minimum specifications in the processing department anyway, it will only get worse with future versions
#2996 [23:09] <CubetteTheThird> Aytor12, there is no driver update
#2997 [23:10] <Azuraii> I do. I run a minecraft server but I have this guy that logged on when we launched. Basically he logs in with 40-60 random accounts and controls them with 1 person to spam our server. He hasn't bothered us for a month but came back within the last hour. Can someone help me? We have banned his IP but he just changes it and logs back in
#2998 [23:10] <CubetteTheThird> Aytor12, it's that old
#2999 [23:10] <Aytor12> soo i need to find a new pc?
#3000 [23:10] <CubetteTheThird> Aytor12, pretty much
#3001 [23:10] <Aytor12> or replace the Graichs
#3002 [23:10] <CubetteTheThird> Azuraii, you could whitelist
#3003 [23:10] <Maxis> Aytor12: Since that GPU is circa 2006, might be a good idea
#3004 [23:10] <Maxis> Aytor12: Replace entirely
#3005 [23:11] * sunnybuggy22 [sunnybuggy22@notlogged] has joined #minecrafthelp
#3006 [23:11] <Aytor12> to replace the Gracpics Driver?
#3007 [23:11] <sunnybuggy22> my game keeps crashing for no reason?
#3008 [23:11] <Maxis> Aytor12: No, replace your computer. Your processor is also very old, and probably is not going to be supported in the future
#3009 [23:11] <CubetteTheThird> sunnybuggy22, copy the crash report onto http://paste.ubuntu.com and give the URL here
#3010 [23:11] <Aytor12> k
#3011 [23:11] <sunnybuggy22> oh okay thank you
#3012 [23:12] * Wash [Wash@notlogged] has joined #minecrafthelp
#3013 [23:12] <Wash> I am finishing rebiot
#3014 [23:13] <Wash> Reboot
#3015 [23:13] <Aytor12> i google some stuff and get the new thing to play minecraft byeeee
#3016 [23:13] <sunnybuggy22> Which box do i put it in?
#3017 [23:13] <sunnybuggy22> the poster or the bottom one?
#3018 [23:13] * Aytor12 [Aytor12@notlogged] has quit. (Quit: Web client closed)
#3019 [23:13] <CubetteTheThird> sunnybuggy22, the bottom one. Poster is the title of the paste
#3020 [23:13] <sunnybuggy22> oh okay
#3021 [23:13] * Azuraii [Azuraii@notlogged] has quit. (Quit: Web client closed)
#3022 [23:13] * donovan0810 [donovan0810@notlogged] has quit. (Ping timeout: 182 seconds)
#3023 [23:14] * Wash_ [Wash_@notlogged] has joined #minecrafthelp
#3024 [23:14] * Wash__ [Wash__@notlogged] has joined #minecrafthelp
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#3026 [23:15] <Wash__> CubetteTheThird
#3027 [23:15] <Wash__> !
#3028 [23:15] <CubetteTheThird> yes?
#3029 [23:15] <Wash__> i'm finished reboot
#3030 [23:15] <CubetteTheThird> Wash__, does it work now?
#3031 [23:15] <Wash__> no.. :(
#3032 [23:15] <sunnybuggy22> its not... bringing up the crash page
#3033 [23:16] <CubetteTheThird> sunnybuggy22, did you previously get a crash report though?
#3034 [23:16] * Wash [Wash@notlogged] has quit. (Ping timeout: 182 seconds)
#3035 [23:16] <sunnybuggy22> my game isnt loading D:
#3036 [23:16] <Wash__> uum
#3037 [23:16] <CubetteTheThird> oh?
#3038 [23:16] <Wash__> sunnybuggy22, delete .minecraft folder
#3039 [23:16] <CubetteTheThird> Wash__, can you open cmd?
#3040 [23:16] <Wash__> yes
#3041 [23:17] <sunnybuggy22> oh yes
#3042 [23:17] <sunnybuggy22> i got a crash report 3 times in a row
#3043 [23:17] <CubetteTheThird> Wash__, run this: ping authserver.mojang.com
#3044 [23:17] <Wash__> yes
#3045 [23:17] <CubetteTheThird> sunnybuggy22, can you open your .minecraft folder?
#3046 [23:18] <sunnybuggy22> uhmm one sec
#3047 [23:18] <Wash__> logfile: http://paste.ubuntu.com/9292926/
#3048 [23:19] * Jademalo [Jademalo@notlogged] has quit. (Ping timeout: 200 seconds)
#3049 [23:19] <sunnybuggy22> now my .minecraft folder is gone >:I
#3050 [23:19] <CubetteTheThird> Wash__, can you do the same with: ping sessionserver.mojang.com
#3051 [23:19] <CubetteTheThird> sunnybuggy22, uhh.. didn't want you to delete it.. but ok
#3052 [23:19] <sunnybuggy22> no i didnt
#3053 [23:20] <sunnybuggy22> i searched the roaming folder and it isnt there
#3054 [23:20] <CubetteTheThird> hmm that's odd
#3055 [23:20] <CubetteTheThird> sunnybuggy22, In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
#3056 [23:20] <Wash__> http://paste.ubuntu.com/9292945/
#3057 [23:21] <sunnybuggy22> okay
#3058 [23:21] <CubetteTheThird> Wash__, huh that's odd...
#3059 [23:21] <sunnybuggy22> okay its there
#3060 [23:21] <CubetteTheThird> Wash__, that information is correct
#3061 [23:22] <CubetteTheThird> sunnybuggy22, open the crash reports folder
#3062 [23:22] <sunnybuggy22> okay
#3063 [23:22] <sunnybuggy22> then what?
#3064 [23:22] <CubetteTheThird> sunnybuggy22, open the most recent crash report and paste it onto http://paste.ubuntu.com
#3065 [23:22] <sunnybuggy22> okay
#3066 [23:22] <Wash__> i can t play minecraft?
#3067 [23:23] <CubetteTheThird> Wash__, I'm not sure why you can't, but something is blocking java. Let's reinstall it
#3068 [23:23] <CubetteTheThird> ??> Wash__ win/java/reinst
#3069 [23:23] <VoxelHead> Wash__: You need to reinstall Java.
#3070 [23:23] <VoxelHead> Wash__: First, go to the Programs and Features in Control Panel (Add and Remove Programs on XP). Uninstall everything that says Java in the name. Then, go to http://java.com/en/download/manual.jsp to re-install Java. See also java/1.8
#3071 [23:23] <CubetteTheThird> Wash__, and get the 64 bit version
#3072 [23:24] <sunnybuggy22> what do i put in the poster box again?
#3073 [23:24] <CubetteTheThird> sunnybuggy22, a title. Doesn't really matter what
#3074 [23:24] <Wash__> ?
#3075 [23:24] <sunnybuggy22> okay
#3076 [23:24] <Wash__> CubetteTheThird,
#3077 [23:24] <Wash__> i can t mojang login!
#3078 [23:25] <CubetteTheThird> Wash__, you.. can't login to the website?
#3079 [23:26] <Wash__> yes but email and password is right!
#3080 [23:26] <CubetteTheThird> so.. what's the problem?
#3081 [23:27] * Zyferus [Zyferus@notlogged] has quit. (Read error: Connection reset by peer)
#3082 [23:27] <Wash__> ⊙_⊙
#3083 [23:27] <Wash__> do you know mojang support senter?
#3084 [23:27] <Wash__> center?
#3085 [23:28] <CubetteTheThird> what about it?
#3086 [23:28] <CubetteTheThird> ??> Wash__ scold/pm
#3087 [23:28] <VoxelHead> Wash__: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#3088 [23:29] <Wash__> yes. but i want mojang's help
#3089 [23:29] <Wash__> my account access!
#3090 [23:30] <Wash__> i see
#3091 [23:30] <Maxis> ??> Wash__ mojang/email
#3092 [23:30] <VoxelHead> Wash__: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#3093 [23:30] <VoxelHead> Wash__: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#3094 [23:30] <Wash__> i'm already send
#3095 [23:30] * JontheKron [JontheKron@notlogged] has joined #minecrafthelp
#3096 [23:30] <Maxis> Wash__: Well, then you'll have to wait for them, since we can't help you any more than we already have apparently
#3097 [23:31] <JontheKron> hello im currently having issues logging in to minecraft i use my username and or email and it says it does no exist
#3098 [23:31] <CubetteTheThird> JontheKron, what's the username?
#3099 [23:32] <JontheKron> Jonthekron
#3100 [23:32] <CubetteTheThird> JontheKron, are you able to login to account.mojang.com/me
#3101 [23:32] <sunnybuggy22> its not working DX
#3102 [23:32] <CubetteTheThird> you are supposed to login with email
#3103 [23:32] <sunnybuggy22> i cant copy and paste
#3104 [23:33] * Wash_ [Wash_@notlogged] has quit. (Ping timeout: 182 seconds)
#3105 [23:33] <CubetteTheThird> ??> sunnybuggy22 win/edit
#3106 [23:33] <VoxelHead> sunnybuggy22: As in all programs, CTRL+A is Select All. CTRL+C is Copy, CTRL+V is Paste.
#3107 [23:33] <Wash__> drag start -> end
#3108 [23:33] <Wash__> oh
#3109 [23:33] <Wash__> voxelhead
#3110 [23:33] <Wash__> i'm already try
#3111 [23:34] <sunnybuggy22> I know how to -__-
#3112 [23:34] <Wash__> so mojnag
#3113 [23:34] <CubetteTheThird> sunnybuggy22, so.. what's the issue>
#3114 [23:34] <Wash__> jang
#3115 [23:34] * Zyferus [Zyferus@notlogged] has joined #minecrafthelp
#3116 [23:34] <sunnybuggy22> it wont let me paste it to here
#3117 [23:34] <CubetteTheThird> sunnybuggy22, the link?
#3118 [23:34] <Wash__> teach here..
#3119 [23:34] <sunnybuggy22> i just wanna play ;-;
#3120 [23:35] <CubetteTheThird> sunnybuggy22, we need to see a link to the crash report to diagnose your issue
#3121 [23:35] <JontheKron> i dont not think so no i do have my email and i cant even log in with my email on website or user name
#3122 [23:35] <CubetteTheThird> JontheKron, have you tried resetting your password?
#3123 [23:35] <Wash__> i want know mojang support center telephone number
#3124 [23:36] <JontheKron> yes no information was sent to my email says it does not exist
#3125 [23:36] <CubetteTheThird> Wash__, there is no number. Wait for their email reply
#3126 [23:36] <sunnybuggy22> UGHHH
#3127 [23:36] <JontheKron> was my account deleted>
#3128 [23:36] * outbackshaq [outbackshaq@notlogged] has joined #minecrafthelp
#3129 [23:36] <Wash__> but
#3130 [23:36] <CubetteTheThird> JontheKron, test ALL your emails here: http://www.minecraft.net/retrievename
#3131 [23:36] <Wash__> mojang
#3132 [23:36] <sunnybuggy22> can you send the link again?
#3133 [23:36] <Wash__> is teach here.
#3134 [23:36] <CubetteTheThird> JontheKron, no, the username is still valid and paid
#3135 [23:36] <CubetteTheThird> sunnybuggy22, http://paste.ubuntu.com
#3136 [23:36] <CubetteTheThird> Wash__, we don't work for Mojang
#3137 [23:36] <Wash__> ah... yes
#3138 [23:37] <outbackshaq> is there anyone here who can help me with finding out what email I use for my mojang account?
#3139 [23:38] <CubetteTheThird> outbackshaq, you'll have to test all your emails here: http://www.minecraft.net/retrievename
#3140 [23:38] <outbackshaq> I have migrated to a mojang account
#3141 [23:38] <outbackshaq> that shouldn't do anything for me
#3142 [23:39] <CubetteTheThird> outbackshaq, why not?
#3143 [23:39] <CubetteTheThird> outbackshaq, that will tell you all minecraft accounts associated with your emails
#3144 [23:39] * sunnybuggy22_ [sunnybuggy22_@notlogged] has joined #minecrafthelp
#3145 [23:40] <sunnybuggy22_> here you go
#3146 [23:40] <sunnybuggy22_> what.. paste into the box DXXX
#3147 [23:40] <CubetteTheThird> ?
#3148 [23:41] <outbackshaq> I will try putting all my emails into this site.
#3149 [23:41] * sunnybuggy22 [sunnybuggy22@notlogged] has quit. (Ping timeout: 182 seconds)
#3150 [23:42] * Zyferus [Zyferus@notlogged] has quit. (Ping timeout: 200 seconds)
#3151 [23:42] <sunnybuggy22_> can i just tell you what it says?
#3152 [23:43] <CubetteTheThird> sunnybuggy22_, if it's too long the paste won't completely show
#3153 [23:43] <sunnybuggy22_> ;-;
#3154 [23:43] <sunnybuggy22_> i quit v.v
#3155 [23:43] * Wash__ [Wash__@notlogged] has quit. (Quit: Web client closed)
#3156 [23:43] <sunnybuggy22_> this is the worst day ever
#3157 [23:44] <CubetteTheThird> sunnybuggy22_, why not take a break and try again later
#3158 [23:44] <sunnybuggy22_> but i dont have time to play later :'(
#3159 [23:44] <sunnybuggy22_> and i wont have internet access tomorrow
#3160 [23:45] <CubetteTheThird> sunnybuggy22_, shall we try again?
#3161 [23:45] <sunnybuggy22_> I guess so
#3162 [23:45] <CubetteTheThird> sunnybuggy22_, ok, so you have your crash report right?
#3163 [23:45] <sunnybuggy22_> yes
#3164 [23:45] <CubetteTheThird> sunnybuggy22_, ok, perhaps try pasting on a different website instead: https://gist.github.com
#3165 [23:47] * Kazuto|away [Kazuto|away@notlogged] has joined #minecrafthelp
#3166 [23:47] <sunnybuggy22_> 1
#3167 [23:47] <sunnybuggy22_> 1
#3168 [23:47] * Kazuto|away is now known as Kazuto
#3169 [23:47] <CubetteTheThird> ?
#3170 [23:47] <sunnybuggy22_> w-what?
#3171 [23:47] <sunnybuggy22_> ;-;
#3172 [23:47] <CubetteTheThird> sunnybuggy22_, ... can you paste it onto that website?
#3173 [23:47] <sunnybuggy22_> ---- Minecraft Crash Report ----
#3174 [23:47] <sunnybuggy22_> yes
#3175 [23:48] <sunnybuggy22_> its just not pasting onto here
#3176 [23:48] <CubetteTheThird> sunnybuggy22_, then press the 'create secret gist' on there
#3177 [23:48] <CubetteTheThird> it's too long to paste here
#3178 [23:48] <sunnybuggy22_> oh oksy
#3179 [23:49] <CubetteTheThird> did the paste submit?
#3180 [23:49] <sunnybuggy22_> yes
#3181 [23:50] <CubetteTheThird> sunnybuggy22_, now copy the website address and give it here
#3182 [23:50] <sunnybuggy22_> oh okay :D
#3183 [23:50] <sunnybuggy22_> https://gist.github.com/anonymous/e174066358c1ffb7f0e0
#3184 [23:51] <sunnybuggy22_> whats the problem?
#3185 [23:51] <Maxis> ??> sunnybuyggy22_ win/dxdiag
#3186 [23:51] <VoxelHead> sunnybuyggy22_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3187 [23:51] <sunnybuggy22_> thank you so much ;-;
#3188 [23:51] <outbackshaq> no email i've given that link or this link https://account.mojang.com/password have sent me a reset email or anything on any of my accounts
#3189 [23:52] <CubetteTheThird> outbackshaq, hmm well wait 10 minutes. If you still don't get anything, send Mojang an email
#3190 [23:52] <CubetteTheThird> ??> outbackshaq mojang/email
#3191 [23:52] <VoxelHead> outbackshaq: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#3192 [23:52] <VoxelHead> outbackshaq: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#3193 [23:54] <outbackshaq> alright. guess i'll just hope they get back to me as fast as possible. I had my purchase ID but no mojang account (since that's my problem) and my original username and one of the accounts it's been assigned to before. so hopefully that's enough :/
#3194 [23:54] <CubetteTheThird> outbackshaq, that's exactly what they need
#3195 [23:55] <outbackshaq> alright. there's nothing more I can gain from being here :/
#3196 [23:55] <outbackshaq> thanks for trying to help
#3197 [23:55] <CubetteTheThird> nope. Good luck!
#3198 [23:55] * outbackshaq [outbackshaq@notlogged] has quit. (Quit: Web client closed)
#3199 [23:58] <sunnybuggy22_> do i give you the gist?
#3200 [23:58] <CubetteTheThird> yes
#3201 [23:58] <sunnybuggy22_> okay
#3202 [23:59] <sunnybuggy22_> https://gist.github.com/anonymous/26d23b3e15a52cc27ef4
#3203 [23:59] * sunnybuggy22 [sunnybuggy22@notlogged] has joined #minecrafthelp
#3204 [23:59] <sunnybuggy22> Cubette?
#3205 [23:59] <CubetteTheThird> sunnybuggy22, seems that computer was upgraded to windows 8
#3206 [23:59] <sunnybuggy22> yes...
#3207 [23:59] <CubetteTheThird> sunnybuggy22, because the graphics card on it isn't supported on windows 8