#MinecraftHelp > 2015-07-05
#1 [00:00] <CubeTheThird> ok you've lost me
#2 [00:00] <Bugboy1028> ...
#3 [00:00] <Uvbfh> To the iPad the notification or does it read my iPads like minecraft activit?
#4 [00:01] <Uvbfh> Y activity my bad.... Again
#5 [00:01] <Bugboy1028> Oh no, it will take your explaination
#6 [00:01] * steve [steve@notlogged] has joined #minecrafthelp
#7 [00:01] <Bugboy1028> and how to recreate that bugs
#8 [00:01] <Uvbfh> Ok brb I'll try it
#9 [00:01] * steve is now known as Guest2776
#10 [00:01] <Uvbfh> Ok? Don't leave (lol)
#11 [00:02] <Uvbfh> But srsly
#12 [00:02] <Guest2776> kmk
#13 [00:03] <Bugboy1028> ok
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#20 [00:23] * Kirito pokes Bugboy1028
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#25 [00:36] <Horse> Hey I cant log onto my old account as it says its registered to another mojang account
#26 [00:36] <Kirito> Horse: What's your username?
#27 [00:37] <Horse> darklord1
#28 [00:37] <Kirito> ??> Horse account/retrieve-name
#29 [00:37] <Kirito> Hmm
#30 [00:37] * Kirito pokes Pangea and VoxelHead
#30 [00:37] <Horse> Its a really old account
#31 [00:37] <Pangea> what
#32 [00:37] <Kirito> "You can retrieve a list of all usernames registered to a specific email address on this page: http://www.minecraft.net/retrievename"
#33 [00:38] <Kirito> Pangea: VoxelHead didn't say the factoid for account/retrieve-name
#34 [00:38] <Pangea> it was changed
#35 [00:38] <Kirito> Horse: Please follow the link above
#36 [00:38] <Kirito> Pangea: I'm looking at the list right now. And even if it was changed, shouldn't VoxelHead PM me that it's invalid?
#37 [00:38] <Pangea> dunno
#38 [00:38] <Pangea> maybe it's just catching up since it just restarted..
#39 [00:38] <Kirito> Possibly.
#40 [00:38] <VoxelHead> Horse: You can retrieve a list of all usernames registered to a specific email address on this page: http://www.minecraft.net/retrievename
#41 [00:39] <Horse> yeah Im doing it
#42 [00:39] <Kirito> Oh, there we go
#43 [00:39] <Kirito> Apologies for that last ping; VoxelHead was a bit laggy and finally caught up
#44 [00:41] <Horse> I typed in all 3 of my emails and none of them got the email from minecraft
#45 [00:43] <Kirito> Horse: Odd. What is the error message when you try to log in?
#46 [00:43] <Horse> however I can log into the launcher with one of them but it will only allow me to play the demo
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#48 [00:43] <Horse> But ive bought the game back in 2011
#49 [00:44] <Kirito> ??> Horse account/bug/demo
#50 [00:44] <VoxelHead> Horse: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#51 [00:45] <Kirito> Your scenario would be at the bottom, "Have owned Minecraft for a while"
#52 [00:46] <Horse> it has already been migrated
#53 [00:47] <Horse> to a mojang account which the only one that will work out of my 3 is the one with only the demo
#54 [00:47] <Wolf__> Alright Hello I have a bit of a huge problem here, So I have bought the game back in 2011 and played it thoroughly. I stopped for a when I decided to come back it basically would not let me ether tho I have remembered my password and log in. I have even tried to rest everything and when I did it still would not log in. This forced me to buy another copay of minecraft make a new account. Now the same thing has happened again but this time I only didn't p
#55 [00:48] <Pangea> Wolf__, didn't what?
#56 [00:48] <Kirito> Horse: And when you enter that email into http://minecraft.net/retrievename, it doesn't send an email to the account? Check your spam folder just in case.
#57 [00:49] <Horse> I did check my spam
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#60 [00:51] <Kirito> Horse: Can you do me a favour and try logging into https://account.mojang.com with the same email and password, please?
#61 [00:51] <Horse> alright I did
#62 [00:52] <Kirito> Does it show Minecraft as one of the available games/
#63 [00:52] <Kirito> ?*
#64 [00:52] <Wolf__> it says I have a account when I try to retrive one but even when I try to long into the launcher with my email or even my account name with a rested password I have written down, it still wont long me in. It keeps saying it is "Incorrect."
#65 [00:52] <Horse> it says I can import a old minecraft save
#66 [00:52] <Kirito> Wolf__: What is your Minecraft username?
#67 [00:52] <Horse> http://i.imgur.com/D8thU8Q.png
#68 [00:52] <Wolf__> The_Wolf_Raider
#69 [00:53] <Kirito> Horse: And what happens when you click on "Username"?
#70 [00:53] <Kirito> Wolf__: One moment
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#72 [00:53] <Horse> Its a png image
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#74 [00:54] <Kirito> Horse: Is it of a Steve skin?
#75 [00:55] <Horse> the png?
#76 [00:55] <Kirito> Yes. Does it look like this: https://minecraft.net/images/steve.png
#77 [00:55] <Kirito> Or something similar?
#78 [00:55] <Horse> there is nothing like that
#79 [00:55] <Kirito> May I ask for a screenshot, or a link to the image?
#80 [00:56] <Horse> http://i.imgur.com/FiPqV1k.png
#81 [00:57] <Kirito> Horse: Click "import it into this account" please
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#83 [00:58] <Horse> alright I did and used my account and its already been imported
#84 [00:58] <smojo> does anyone want to helpbme out with mine craft
#85 [00:58] <Kirito> Horse: What exactly does it say?
#86 [00:58] <Kirito> smojo: What's your issue?
#87 [00:58] <Kirito> Horse: Copy it word-for-word if you ca
#88 [00:58] <Kirito> can*
#89 [00:59] <Horse> Error! Your Minecraft account has already been migrated to a Mojang account.
#90 [00:59] <Kirito> Horse: And you logged into https://account.mojang.com/ with the same email as you entered in the launcher to access the "demo"?
#91 [00:59] <Horse> yes
#92 [00:59] <smojo> i dont under what the objective is
#93 [01:00] <Kirito> Horse: Very strange. Do you by any chance still have the original email from Mojang when you purchased Minecraft? It may be a long shot, but it could help if you decide to contact customer support about it
#94 [01:00] <Kirito> smojo: The objective of what?
#95 [01:00] <Horse> Yes im almost sure I do
#96 [01:00] <Kirito> Awesome. Let me know if you find it
#97 [01:01] <Horse> I have the email
#98 [01:01] <smojo> the game what i just supost to kine and build .....is it funnerr with otherplayers
#99 [01:02] <Pangea> smojo, it's whatever you want it to be
#100 [01:02] <Pangea> you can do whatever you want
#101 [01:02] <smojo> oh how comemy meat bar thing keeps goingdown
#102 [01:03] <Pangea> that's your hunger bar
#103 [01:03] <Pangea> in survival, you have that
#104 [01:03] <smojo> i feel like an idiot
#105 [01:03] <Pangea> when it get's lower than 90%, you health doesn't regenerate
#106 [01:03] <smojo> oh
#107 [01:04] <Kirito> Horse: Great. Unfortunately, since I have not experienced this issue (we are after all volunteers), and if nobody else can help, I would advise emailing Mojang. https://help.mojang.com/customer/portal/emails/new If you DO email them, "It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down."
#108 [01:04] <smojo> so eventually i die
#109 [01:04] <Kirito> smojo: If you are new to Minecraft, I would recommend checking out the Beginner's guide on the wiki. http://minecraft.gamepedia.com/Tutorials/Beginner's_guide
#110 [01:05] <Pangea> smojo, you can eat food to regenerate your hunger bar
#111 [01:06] <smojo> so in survival mode my goal is to survive as long as possible
#112 [01:06] <smojo> what system do u guys play minecraft on
#113 [01:07] <Horse> Thanks
#114 [01:07] <Kirito> smojo: We all play on multiple systems. Me, I play on PC, PS4, and iOS.
#115 [01:07] <Kirito> Horse: Not a problem. I'm sorry I can't help you any further :(
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#118 [01:10] <smojo_> ihave itonmy psvita ps3 andmy ipod put how do uplay multiplayer myjoin thing is always emppty
#119 [01:11] <Bugboy1028> wat
#120 [01:11] <Bugboy1028> I just wat
#121 [01:11] <Bugboy1028> oooh
#122 [01:11] <smojo_> how do i get people toplay with
#123 [01:11] <Bugboy1028> did you pay for multiplayer feature ot be enabled?
#124 [01:11] <Kirito> smojo_: On the handheld devices (PS Vita/iOS/Android), the initial multiplayer is LAN, or servers running on the same network as you. You can connect to external servers via the "External" button in the corner
#125 [01:12] <Kirito> Bugboy1028: Multiplayer comes with all versions of Minecraft AFAIK, provided you have a subscription to your console's multiplayer service
#126 [01:12] <Kirito> Not too sure about PlayStation Plus on the Vita.
#127 [01:12] <smojo_> will random worlds come up
#128 [01:13] <Bugboy1028> Kirito, I meant that
#129 [01:13] <Kirito> Bugboy1028: Mm.
#130 [01:13] <Kirito> smojo_: For external? No. You need to manually find a server yourself on the Internet.
#131 [01:14] <Kirito> For example (only because this is the first hit for "Minecraft Pocket Edition servers"): http://minecraftpocket-servers.com/
#132 [01:15] <smojo_> dont get it
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#134 [01:15] <Kirito> smojo_: Servers that are not running on the same Internet connection as you need to be added manually.
#135 [01:16] <smojo_> just curious how old r u
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#137 [01:16] <Kirito> smojo_: That's a bit personal for me.
#138 [01:16] <Bugboy1028> by default, we're all 21+
#139 [01:18] <smojo_> sorry its just i know were all just talking minecraft butihad someone helping me outbut the kid was12 and im 25 i dont wannabe a creeper lol
#140 [01:19] <smojo_> sohow do i find servers
#141 [01:20] <Bugboy1028> .g servers ps3
#142 [01:20] <ExtremeBot> Bugboy1028: http://www.minecraftforum.net/forums/minecraft-playstation-3-edition/mcps3-multiplayer/mcps3-servers — MCPS3: Servers - MCPS3: Multiplayer - Minecraft: Playstation 3 ... — Playstation 3 Edition server and quick-session threads belong here. ... Survival 24/7 +1 More ps3 survival server >> ... [Minecraft] PS3 Servers to join ! >>.
#143 [01:20] <Bugboy1028> ^ THIS
#144 [01:21] <Kirito> smojo_: Servers on the PS3 or on the PS Vita/iPod?
#145 [01:22] <smojo_> well all of them im tellingu for some reason i just dont getmultiplayer on kine craft
#146 [01:22] * Kirito is now known as Kazuto
#147 [01:23] <Kazuto> smojo_: Do your friends play Minecraft on the same console(s) as you?
#148 [01:24] <smojo_> no i dont think any of them play at all
#149 [01:25] <Kazuto> smojo_: On the PS3, the only servers you can connect to are ones hosted by your friends. On the PS Vita and iPod, however, you need to add them yourself.
#150 [01:26] <smojo_> so i have nolifethats the problem
#151 [01:28] <Kazuto> smojo_: I wouldn't say that. There are free-to-play games on the PlayStation Store that are multiplayer, no? Download some of them and add some people who you play with on them. Some are bound to have Minecraft.
#152 [01:28] <Bugboy1028> or
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#154 [01:28] <Bugboy1028> smojo_: if you got Steam, you got friends
#155 [01:28] <smojo_> any one wanna play minecraft with me im inexperienced
#156 [01:29] <Kazuto> Bugboy1028: Steam isn't on PlayStation.
#157 [01:29] <Kazuto> smojo_: If you're looking for people to play with, go to #minecraft or #minecraftforums
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#159 [01:29] <smojo_> bugboy what do u mean
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#161 [01:32] <Bugboy1028> Kazuto, ps3 have steam
#162 [01:33] <Kazuto> Bugboy1028: Oh?
#163 [01:33] <Kazuto> I thought that was only on Portal 2?
#164 [01:33] <Bugboy1028> "Sign in with PlayStation®Network"
#165 [01:33] <Bugboy1028> oh
#166 [01:33] <Bugboy1028> maybe
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#172 [01:49] <FlashC> when i click 'play' is says downloading, then gets stuck on 'launching' where nothing happens? I have deleted minecraft and downloaded it again and it still does it. any suggestions please?
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#178 [02:24] <smojo> can anyone tell me why on minecraft pocket adition it wont let me join a world it keeps keeps sayin in valisd name
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#184 [02:57] <Jools1964> I have the xbox 360 edition. Since the upgrade on the 1st july, the graphicx engine judders. It is more noticable when you use a minecart.
#185 [02:58] <Jools1964> I have been playing mibecraft since feb 2015 and this i
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#187 [02:59] <k-nine> hey guys
#188 [02:59] <Jools1964> ......is the first time ive noticed a serious degredation in performance.
#189 [02:59] <k-nine> i need some help wiith fps
#190 [02:59] <k-nine> i used to get 600fps now it wont go higher than 60?
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#193 [03:06] <Shovii> hi
#194 [03:06] <Jools1964> Hi
#195 [03:07] <Shovii> can anyone help me?
#196 [03:07] <Jools1964> I need help too.
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#198 [03:08] <Jools1964> I have been playing xbox 360 minecraft edition since feb 2015 with no problems. Since the recent upgrade a few days ago, ive noticed a significant degredation on graphics performance, which is especially noticable when on the minecart when it judders. This is ruining the enjoyment of the game. How can this be resolved?
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#200 [03:09] <Jools1964> Does this forum desl with these issues?
#201 [03:13] <Shovii> i cant play minecraft because my drivers are not updated, ive played minecraft in windows 7 for a long time, but yesterday i changed to windows 8, and when i tried to play minecraft it says that theres a problem with the drivers, i press the button *FIX THE PROBLEMS* but when i try to download new drivers there are no drivers availables, and in the web for help says that i have to make a DxDiag report and send it here, here it is: htt
#202 [03:21] <Bugboy1028> 'changed'
#203 [03:21] <Bugboy1028> ??> Shovii win/dxdiag
#204 [03:21] <VoxelHead> Shovii: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#206 [03:23] <Shovii> i did it
#207 [03:24] <Shovii> but when i download the program to download the drivers it says that there are no drivers available, it doesnt find any driver
#208 [03:24] <Shovii> thats my problem
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#210 [03:29] <TheGeekyAlien> Is there a ps vita chat
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#216 [03:35] <Shovii> im back
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#218 [03:43] <alli> it says permission denied and i cannot play. what can i do? on Android.
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#228 [03:55] <krusad3r> i am experiencing a crash whenever i attempt to type in the NEI bar looking for recipes while playing on my girlfriend's LAN single player server, i get an eroor code chicken...any ideas?
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#232 [04:15] <MrsMarquis> Hi, since latest update water on natural texture pack looks pink? Anyone know if this is concurrent elsewhere and will it be getting fixed?
#233 [04:17] <krusad3r> i am experiencing a crash whenever i attempt to type in the NEI bar looking for recipes while playing on my girlfriend's LAN single player server, i get an eroor code chicken...any ideas?
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#236 [04:22] <herdas71997> http://paste.ubuntu.com/11825202/
#237 [04:22] <herdas71997> Im from Poland
#238 [04:22] <herdas71997> and i habe a problem
#239 [04:23] <herdas71997> I NEED HELP
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#251 [05:38] <wmaz123> I have a problem downloading minecraft, error report says mini dump not enabled by default ,dont know how to alter this,OP is windows 7
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#254 [05:44] <Shovii> i need help, when i try to play minecraft theres an error appears in the launcher:~~ERROR~~ RuntimeException: No OpenGL context found in the current thread. ive tried different programs to download the drivers i need but or the program doesnt find any drivers or it gives an error when im downloading them. Pls help, ive tried the steps to make a DxDiag report, and here it is: http://paste.ubuntu.com/11824993/ ive tried some youtube tu
#255 [05:44] <wmaz123> Also states A fatal error has been detected by java runtime enviroment,failed to write core dump
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#258 [05:46] <WelshNub> How do you update your graphics driver?
#259 [05:46] <Shovii> recently i have format my pc, and changed it from windows 7 to windows 8, pls help
#260 [05:47] <Shovii> theres a program, look for Intel(R) Driver Update Utility 2.0
#261 [05:47] <Shovii> but it doesnt work for me T.T
#262 [05:47] <WelshNub> How do you update your graphics driver?
#263 [05:48] <Shovii> with the Intel(R) Driver Update Utility 2.0 its a program, search it in google
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#265 [05:50] <Shovii> i need help, when i try to play minecraft theres an error appears in the launcher:~~ERROR~~ RuntimeException: No OpenGL context found in the current thread. ive tried different programs to download the drivers i need but or the program doesnt find any drivers or it gives an error when im downloading them. Pls help, ive tried the steps to make a DxDiag report, and here it is: http://paste.ubuntu.com/11824993/ ive tried some youtube t
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#268 [05:53] <WelshNub> How do you update your graphics driver? It says thats what I have to do when I try to play it.
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#270 [05:55] <Shovii> i need help, when i try to play minecraft an error appears in the launcher:~~ERROR~~ RuntimeException: No OpenGL context found in the current thread. ive tried different programs to download the drivers i need but or the program doesnt find any drivers or it gives an error when im downloading them. Pls help, ive tried the steps to make a DxDiag report, and here it is: http://paste.ubuntu.com/11824993/ ive tried some youtube tutorial
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#275 [06:04] <Dutchblocks> i cannot play minecraft because it says that my video card is not supported
#276 [06:06] <Dutchblocks> i have downloaded everything en also updated the drivers of gpu
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#281 [06:14] <Shovii> i need help, when i try to play minecraft theres an error appears in the launcher:~~ERROR~~ RuntimeException: No OpenGL context found in the current thread. ive tried different programs to download the drivers i need but or the program doesnt find any drivers or it gives an error when im downloading them. Pls help, ive tried the steps to make a DxDiag report, and here it is: http://paste.ubuntu.com/11824993/ ive tried some youtube tu
#282 [06:17] * ScrubOG [ScrubOG@notlogged] has joined #minecrafthelp
#283 [06:17] <ScrubOG> Hello
#284 [06:17] <ScrubOG> Is anyone here
#285 [06:17] <Shovii> i need help, when i try to play minecraft theres an error appears in the launcher:~~ERROR~~ RuntimeException: No OpenGL context found in the current thread. ive tried different programs to download the drivers i need but or the program doesnt find any drivers or it gives an error when im downloading them. Pls help, ive tried the steps to make a DxDiag report, and here it is: http://paste.ubuntu.com/11824993/ ive tried some youtube tu
#286 [06:18] <Andrio> Shovii, your graphics chipset isn't supported on Windows 8.
#287 [06:19] <Shovii> what can i do?
#288 [06:19] <Andrio> Preferably get a new PC, but you can also try downgrading to Windows 7 and Minecraft 1.7.2.
#289 [06:20] <Shovii> i played minecraft with 1.7
#290 [06:20] <Shovii> okay, thanks, ill try in windows7
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#298 [06:39] <iGeorgeM> hey, my minecraft launcher cannot open and i can't find a solution anywhere, tried to update java and reinstall minecraft but still not working. Any ideas what to do?
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#309 [07:22] <Marcinek7> Hello, my fps locked at 30. i have unlimited fps in settings. How I can fix it?
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#312 [07:24] <yasin> my minecraft crash every time when i start it
#313 [07:24] <Marcinek7> Hello, my fps locked at 30. I have unlimited fps in settings. How I can fix it?
#314 [07:25] <Marcinek7> yasin, delete .minecraft
#315 [07:25] * JakubTDM [JakubTDM@notlogged] has joined #minecrafthelp
#316 [07:25] <yasin> but i install it before 1 s
#317 [07:25] <JakubTDM> Hello
#318 [07:25] <Marcinek7> hmm so u have clean minecraft?
#319 [07:25] <yasin> yeah
#320 [07:26] <Marcinek7> u have java 8.0?
#321 [07:26] <yasin> should i copy the report text
#322 [07:26] <yasin> i must look just a second
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#324 [07:28] <JakubTDM> When i try to start up my minecraft my game just crashes before i can do anything
#325 [07:29] <yasin> yes i have the newst java update
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#328 [07:31] <JakubTDM> Hello is anyone here ?
#329 [07:32] <yasin> yes but i have the same problem
#330 [07:32] <yasin> so i can´t help u
#331 [07:32] <Renzer> NÃO ESTOU CONSEGUINDO ENTRAR NO SERVIDOR DO SKYCRAFT COM A VERSÃO ABAIXO DA 1.7.10!! ISSO É UM PROBLEMA DO JAVA?
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#335 [07:33] <JakubTDM> Yasin you have the same problem where it crashes as soon as you press play ?
#336 [07:33] <JakubTDM> like not straight away
#337 [07:34] <yasin> yeah i press play at the launcher and then it´s crash
#338 [07:34] <mr_os996> ihave a proplem
#339 [07:34] <Marcinek7> Hello, my fps locked at 30. i have unlimited fps in settings. How I can fix it?
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#341 [07:36] <JakubTDM> I had this problem for a few months so i stopped trying for a while and now im trying again
#342 [07:36] <yasin> i download it this my first time on thisnew laptop
#343 [07:36] <mr_os996> i have a proplem in minecraft launcher is crashed somebody know how i can fix it?
#344 [07:37] <mr_os996> yasin تكلم عربي معي
#345 [07:38] <JakubTDM> no we have the same problem
#346 [07:38] <mr_os996> ok trying
#347 [07:41] <JakubTDM> my minecraft was broken since December last year
#348 [07:41] <yasin> mr_os996 no i just can read caues i live in german so i can´t write on this keyboard
#349 [07:41] <Marcinek7> Jakub
#350 [07:41] <Marcinek7> Polska?
#351 [07:41] * yasin [yasin@notlogged] has quit. (Quit: Web client closed)
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#353 [07:41] <JakubTDM> Yeah
#354 [07:42] <JakubTDM> Tak
#355 [07:42] <yasin> yeah i again in the same room
#356 [07:42] <yasin> but everyone had the same problem and nobody knows how to fix -.-
#357 [07:43] <Marcinek7> jaki mas problem Jakub?
#358 [07:43] <Marcinek7> masz*
#359 [07:43] <mr_os996> brb
#360 [07:43] <yasin> Hey, my problem is when i press play in the launcher play the game crashed every time. #HELP
#361 [07:43] <JakubTDM> Mam problem z Launcher error
#362 [07:43] <Afootpluto> yasin, what is the issue?
#363 [07:44] <JakubTDM> why isn't there anyone helping us
#364 [07:44] <Afootpluto> ??> yasin launcher/crash-log
#365 [07:44] <VoxelHead> yasin: We need to see your crash log, which appears after a crash.
#366 [07:44] <VoxelHead> yasin: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#367 [07:44] * Marcinek7 [Marcinek7@notlogged] has quit. (Quit: Web client closed)
#368 [07:44] <Afootpluto> JakubTDM, what is the issue?
#369 [07:45] <JakubTDM> When i press play on the launcher all it does is load and then theres a error
#370 [07:45] <Afootpluto> JakubTDM, paste the error to paste.ubuntu.com and give me the url
#371 [07:45] <JakubTDM> It says that the game has crashed
#372 [07:45] <JakubTDM> here
#373 [07:46] <JakubTDM> http://paste.ubuntu.com/11825814/
#374 [07:46] <yasin> http://paste.ubuntu.com/11825888/
#375 [07:47] <Afootpluto> JakubTDM, download and install https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#376 [07:47] <yasin> here is the url of the error :)
#377 [07:47] <Afootpluto> ??> yasin win/dxdiag
#378 [07:47] <VoxelHead> yasin: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#379 [07:48] <JakubTDM> I have Windows 7 Ultimate why do i need Vista
#380 [07:48] <Afootpluto> JakubTDM, it is for windows 7 and vista
#381 [07:49] <JakubTDM> what will happen when i download it
#382 [07:49] <Afootpluto> JakubTDM, it will update your drivers
#383 [07:49] <JakubTDM> will i have to re-install minecraft ?
#384 [07:50] <Afootpluto> JakubTDM, no
#385 [07:50] <JakubTDM> Minecraft is only for Windows 7 and Vista ?
#386 [07:50] <Afootpluto> JakubTDM, no
#387 [07:51] <JakubTDM> why do i need it ?
#388 [07:51] <Afootpluto> JakubTDM, download and install https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#389 [07:51] <JakubTDM> Is it just a graphics driver ? it won't delete anything ?
#390 [07:52] <yasin> http://paste.ubuntu.com/11825922/
#391 [07:52] <Afootpluto> JakubTDM, it is just a GPU driver
#392 [07:52] <yasin> and here is the dxdiag informations
#393 [07:52] <yasin> are*
#394 [07:53] <JakubTDM> So it won't change or delete anything it will only update my GPU driver i need for Minecraft ?
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#396 [07:53] <Afootpluto> JakubTDM, it will only update the GPU driver
#397 [07:53] <JakubTDM> ok
#398 [07:54] <JakubTDM> Ok its downloading
#399 [07:54] <Dutchblocks> Pixel Format Not Accelerated ??? http://paste.ubuntu.com/11825553/
#400 [07:54] <Afootpluto> yasin, your GPU is not supported on windows 8.1 but you can try the windows 8 drivers http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%208%20-%2064
#401 [07:55] <JakubTDM> what do i do when its downloaded Afootpluto
#402 [07:55] <Afootpluto> JakubTDM, run the program
#403 [07:55] <JakubTDM> ok it has 10 seconds left
#404 [07:56] <JakubTDM> ok i ran it what do id now
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#406 [07:56] <JakubTDM> a thing popped up saying error
#407 [07:56] <Afootpluto> Dutchblocks, download and install http://www.nvidia.com/download/driverResults.aspx/86504/en-us
#408 [07:56] <Afootpluto> JakubTDM, what is the error?
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#410 [07:57] <JakubTDM> one sec
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#414 [07:59] <yasin> is it right that i download the 13.1 version of amd?
#415 [07:59] <Afootpluto> yasin, yes but like i said it might not work
#416 [08:00] <JakubTDM> this is the error Afootpluto
#417 [08:00] <JakubTDM> This system does not meet the minimum requirements for installing this program
#418 [08:00] <yasin> maybe but i can try it
#419 [08:00] <mr_os996> please guys help me
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#423 [08:01] <Afootpluto> mr_os996, what is the issue?
#424 [08:01] <Afootpluto> JakubTDM, one moment
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#426 [08:01] <JakubTDM> ok
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#429 [08:02] <Dutchblocks> @afootpluto it doesnt work neither
#430 [08:02] <JakubTDM> Afootpluto so what do i do now
#431 [08:02] <Afootpluto> JakubTDM, I am looking up the oem driver
#432 [08:02] <JakubTDM> ok
#433 [08:02] <mr_os996> i press play he is tell me crash what i can to do
#434 [08:03] <Afootpluto> Dutchblocks, did you run the program and restart your PC?
#435 [08:03] <Afootpluto> ??> mr_os996 launcher/crash-log
#436 [08:03] <VoxelHead> mr_os996: We need to see your crash log, which appears after a crash.
#437 [08:03] <VoxelHead> mr_os996: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#440 [08:05] <JakubTDM> Afootpluto you still here ?
#441 [08:06] <Afootpluto> JakubTDM, can you give me the model number?
#442 [08:06] <JakubTDM> where can i find that
#443 [08:06] <mr_os996> i can"t copy it
#444 [08:07] <Afootpluto> JakubTDM, it should be on the bottom of the laptop
#445 [08:07] <Afootpluto> ??> mr_os996 win/edit
#446 [08:07] <VoxelHead> mr_os996: As in all programs, CTRL+A is Select All. CTRL+C is Copy, CTRL+V is Paste.
#447 [08:08] <mr_os996> i will traying
#448 [08:08] * Guest2078 [Guest2078@notlogged] has quit. (Read error: Connection reset by peer)
#449 [08:09] <JakubTDM> It's NP300E5A-S01UK
#450 [08:10] <JakubTDM> How is that going to help Afootpluto
#451 [08:10] <yasin> Afootluto ty i worked well xD
#452 [08:10] * swedragon92 [swedragon92@notlogged] has joined #minecrafthelp
#453 [08:10] <yasin> now i can play mc ty a lottt
#454 [08:10] <yasin> <3
#455 [08:10] <Afootpluto> JakubTDM, i am looking up the oem drivers
#456 [08:11] <Afootpluto> yasin, you're welcome
#457 [08:11] <JakubTDM> Oh ok :)
#458 [08:11] * swedragon92 [swedragon92@notlogged] has quit. (Client Quit)
#459 [08:11] <JakubTDM> yasin is yours working now bro
#460 [08:11] <yasin> yeah =))))
#461 [08:12] <JakubTDM> Well will you mind if you tell my your Username :) ?
#462 [08:12] <JakubTDM> just so like if i randomly see you ik its you
#463 [08:13] <mr_os996> ---- Minecraft Crash Report -------- Minecraft Crash Report ----
#464 [08:13] <JakubTDM> I can't wait until mine is fixed
#465 [08:14] <Afootpluto> JakubTDM, download and isntall http://org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=UNI_UK&CttFileID=4514611&CDCttType=DR&ModelType=N&ModelName=NP300E5AH&VPath=DR/201109/20110922150204867/Internal_VGA_WXP_6.14.10.5361.ZIP
#466 [08:14] * mistercriper [mistercriper@notlogged] has joined #minecrafthelp
#467 [08:14] <Afootpluto> mr_os996, paste the whole thing to paste.ubuntu.com
#468 [08:14] * cbbones [cbbones@notlogged] has joined #minecrafthelp
#469 [08:15] <mr_os996> ---- Minecraft Crash Report ----
#470 [08:15] * yasin [yasin@notlogged] has quit. (Ping timeout: 204 seconds)
#471 [08:16] <mr_os996> every one can't help??
#472 [08:16] <JakubTDM> Ok its downloading
#473 [08:16] <mr_os996> help us
#474 [08:16] <mr_os996> help us
#475 [08:16] * cbbones [cbbones@notlogged] has left #minecrafthelp
#476 [08:16] <JakubTDM> its a pretty big file Afootpluto
#477 [08:16] <Afootpluto> ??> mr_os996 paste
#478 [08:16] * morokei05 [morokei05@notlogged] has joined #minecrafthelp
#479 [08:16] <mr_os996> PLEASE
#480 [08:16] <VoxelHead> mr_os996: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#481 [08:16] <JakubTDM> so it should of started downloading as soon as i pressed the Link Afootpluto
#482 [08:16] <JakubTDM> ?
#483 [08:16] <Afootpluto> yes
#484 [08:16] <JakubTDM> ok
#485 [08:17] <JakubTDM> why is it a zip file
#486 [08:17] <morokei05> Hi i added the server hypixel and when i try to join it says either not authenicated with minecraft.net or something about my username. Any help with this/
#487 [08:18] <Afootpluto> morokei05, what is your username?
#488 [08:18] <morokei05> morokei05 i just changed it about 30 minutes ago
#489 [08:18] <Afootpluto> ??> morokei05 launcher/relog
#490 [08:18] <VoxelHead> morokei05: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#491 [08:19] <JakubTDM> What do i do when its downloaded Afootpluto
#492 [08:19] <morokei05> ok thanks i will try this but if this doesn't work, can i ask for more help?
#493 [08:19] <Afootpluto> morokei05, yes
#494 [08:19] <Afootpluto> JakubTDM, unzip it
#495 [08:19] <morokei05> thanks
#496 [08:19] <JakubTDM> ok
#497 [08:19] <JakubTDM> its halfway through downloading
#498 [08:20] * kadir [kadir@notlogged] has joined #minecrafthelp
#499 [08:20] <Afootpluto> JakubTDM, after you have unzip it one the program called install
#500 [08:20] <JakubTDM> it has 5 minutes left
#501 [08:20] <JakubTDM> wait tell me whn its downloaded
#502 [08:20] <JakubTDM> it has4 minutes left
#503 [08:20] <mr_os996> ---- Minecraft Crash Report ---- I tried and I have for a copy so
#504 [08:21] <Afootpluto> mr_os996, that is not the whole thing
#505 [08:21] <morokei05> yeah that worked thanks for the help
#506 [08:21] <Afootpluto> ??> mr_os996 launcher/crash-log
#507 [08:21] <VoxelHead> mr_os996: We need to see your crash log, which appears after a crash.
#508 [08:21] <JakubTDM> mro_os996 you dont copy it off the mincecraft crash thing
#509 [08:21] <VoxelHead> mr_os996: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#510 [08:21] * kadir_ [kadir_@notlogged] has joined #minecrafthelp
#511 [08:21] <Afootpluto> morokei05, you're welcome
#512 [08:21] * techno156 [techno156@notlogged] has quit. (Quit: There are those who live without living. Don't be one of those.)
#513 [08:22] <morokei05> :) i will come back here if i need help with minecraft again
#514 [08:22] <JakubTDM> you copy it all from you Dx diag i paste it all onto the ubuntu
#515 [08:22] <kadir_> jkhujh
#516 [08:22] <JakubTDM> and*
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#518 [08:22] <kadir_> yes
#519 [08:22] <kadir_> mmm
#520 [08:22] <JakubTDM> Afootpluto it has 2 min left
#521 [08:23] <kadir_> ok
#522 [08:23] <JakubTDM> 1 minute left on it
#523 [08:24] <kadir_> ok
#524 [08:24] * mistercriper [mistercriper@notlogged] has quit. (Quit: Web client closed)
#525 [08:24] <JakubTDM> 30 seconds left
#526 [08:24] <JakubTDM> Afootpluto are you still here ?
#527 [08:25] <JakubTDM> Afootpluto how do i unzip it
#528 [08:25] <Afootpluto> JakubTDM, open the file and click extract
#529 [08:25] <JakubTDM> where does it say extract
#530 [08:27] <JakubTDM> Afootpluto please reply
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#533 [08:28] <JakubTDM> Afootpluto help please
#534 [08:30] * Melissa_ [Melissa_@notlogged] has quit. (Ping timeout: 204 seconds)
#535 [08:30] <JakubTDM> why aren't you replying Afootpluto
#536 [08:32] <JakubTDM> someone please help
#537 [08:33] <mr_os996> -wait
#538 [08:33] * kamden810 [kamden810@notlogged] has joined #minecrafthelp
#539 [08:35] <kamden810> the email i had for my minecraft account was deleted and i dont remember the answers to my three security questions how can i provide a new email so i can get back on my account
#540 [08:38] <mr_os996> I tried to copy it so difficult but I have a difficult problem in MINECRAFT LAUNCHER telling me it crashes
#541 [08:41] <mr_os996> hello
#542 [08:41] <mr_os996> whats going on?? where's every body??
#543 [08:42] * ZzGeNeTiKxX [ZzGeNeTiKxX@notlogged] has joined #minecrafthelp
#544 [08:42] <kamden810> idk
#545 [08:43] <mr_os996> الووو
#546 [08:43] <ZzGeNeTiKxX> what I have to do to fix this problem ? http://paste.ubuntu.com/11826116/
#547 [08:43] <mr_os996> every one in here??
#548 [08:44] <ZzGeNeTiKxX> what I have to do to fix this problem ? http://paste.ubuntu.com/11826116/
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#551 [08:46] <JakubTDM> Afootpluto
#552 [08:47] <mr_os996> JakubTDM> please help me
#553 [08:47] <JakubTDM> idk how to
#554 [08:47] <JakubTDM> i need help
#555 [08:47] <mr_os996> whats proplem??
#556 [08:47] <JakubTDM> when i press play on launcher the game crashes
#557 [08:47] <JakubTDM> and its a error
#558 [08:48] * Melissa_ [Melissa_@notlogged] has joined #minecrafthelp
#559 [08:48] <mr_os996> same proplem
#560 [08:49] <Melissa_> How do I update my graphic drivers?
#561 [08:49] <mr_os996> whWhat should we do???????
#562 [08:49] <kamden810> you might have to redownload the game
#563 [08:49] <kamden810> you might have to redownload the game
#564 [08:49] * kamden810 [kamden810@notlogged] has left #minecrafthelp
#565 [08:50] <mr_os996> Sure ??
#566 [08:51] <mr_os996> any body in there?/
#567 [08:51] <mr_os996> hello??
#568 [08:51] <JakubTDM> im redownloading kine
#569 [08:52] <JakubTDM> mine*
#570 [08:54] <JakubTDM> mr_os
#571 [08:56] <JakubTDM> Will anyone help
#572 [09:00] * jmanoel [jmanoel@notlogged] has joined #minecrafthelp
#573 [09:01] <jmanoel> I bought minecraft but received no confirmation email and I can only play demo
#574 [09:02] <jmanoel> pelo que vi o e-mail ficou errado
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#578 [09:08] <BunnyLover> I accidentally deleted some of the system folders necessary to download and use mods. I think I need to just dump minecraft off my computer and reload it so I can get everything back that I need. How do I do this? Will I need to buy the game again? Thanks for helping!
#579 [09:08] * Hmzzs74 [Hmzzs74@notlogged] has joined #minecrafthelp
#580 [09:09] <Hmzzs74> Hi I need help with allocating more RAM to Minecraft.
#581 [09:09] <Melissa_> The minecraft thing downloaded wrong and it told me that it was my graphic drivers and that I needed to update them but I don't know how.
#582 [09:10] <jmanoel> bom dia preciso de ajuda não recebi e-mail de confirmação do minecraft
#583 [09:11] <jmanoel> alguem sabe como contactar o suporte do minecraft
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#590 [09:17] <JakubTDM> wow
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#594 [09:20] <JakubTDM> No one is even helping me :(
#595 [09:22] <Andrio> ??> JakubTDM launcher/crash-log
#596 [09:22] <VoxelHead> JakubTDM: We need to see your crash log, which appears after a crash.
#597 [09:22] <VoxelHead> JakubTDM: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#608 [09:33] <AzepHybrid> when I try to play the demo of minecraft it won't let because of I need to fix the video drivers for it. but I can't and I don't know how to
#609 [09:34] * TheAngelGiirl [TheAngelGiirl@notlogged] has joined #minecrafthelp
#610 [09:34] <CubeTheThird> AzepHybrid, do you have a dxdiag report>?
#611 [09:35] <TheAngelGiirl> i dont really know
#612 [09:35] <AzepHybrid> I have it on a note pad yes
#613 [09:35] <CubeTheThird> AzepHybrid, paste it onto http://paste.ubuntu.com and give the URL here.
#614 [09:35] <CubeTheThird> TheAngelGiirl, do you need something?
#615 [09:35] <TheAngelGiirl> the thing is
#616 [09:35] <TheAngelGiirl> when i go on a map
#617 [09:35] <TheAngelGiirl> or a sever
#618 [09:35] <TheAngelGiirl> my minecraft crashes
#619 [09:35] <CubeTheThird> TheAngelGiirl, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#620 [09:36] <AzepHybrid> ok I got it now what?
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#622 [09:36] <CubeTheThird> AzepHybrid, give the link to your paste here
#623 [09:36] <AzepHybrid> http://paste.ubuntu.com/11826298/
#624 [09:36] <TheAngelGiirl> http://paste.ubuntu.com/11826311/
#625 [09:36] <CubeTheThird> AzepHybrid, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (if applicable), or use a different computer.
#626 [09:37] <CubeTheThird> TheAngelGiirl, what anti-virus and firewall software do you have?
#627 [09:37] <TheAngelGiirl> norton
#628 [09:37] <AzepHybrid> oh ok
#629 [09:37] <AzepHybrid> thanks
#630 [09:37] <CubeTheThird> ??> TheAngelGiirl tools/hjt
#631 [09:37] <VoxelHead> TheAngelGiirl: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#632 [09:37] <VoxelHead> TheAngelGiirl: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#633 [09:39] * sander2875 [sander2875@notlogged] has joined #minecrafthelp
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#635 [09:40] <sander2875> when i open a world, i get an error en go back to the launcher
#636 [09:41] * swaggerbrine05 [swaggerbrine05@notlogged] has quit. (Quit: Web client closed)
#637 [09:41] <Afootpluto> sander2875, paste the error to paste.ubuntu.com
#638 [09:42] <sander2875> ---- Minecraft Crash Report ---- // Oh - I know what I did wrong! Time: 5/07/15 16:41 Description: Updating screen events java.lang.IllegalStateException: failed to create a child event loop at io.netty.util.concurrent.MultithreadEventExecutorGroup.<init>(MultithreadEventExecutorGroup.java:68) at io.netty.channel.MultithreadEventLoopGroup.<init>(MultithreadEventLoopGroup.java:49) at io.netty.channel.nio.NioEventLoopGr
#639 [09:42] <sander2875> ok i have pasted it in paste.ubuntu.com
#640 [09:43] <BunnyLover> I'm gonna try again here...I accidentally deleted some of the system folders necessary to download and use mods. I think I need to just dump minecraft off my computer and reload it so I can get everything back that I need. How do I do this? Will I need to buy the game again? Thanks for helping!
#641 [09:43] <CubeTheThird> sander2875, give the link to your paste here
#642 [09:43] <CubeTheThird> ??> BunnyLover win/reinst
#643 [09:43] <VoxelHead> BunnyLover: You may need to reinstall the locally installed files that Minecraft puts into place.
#644 [09:44] <VoxelHead> BunnyLover: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#645 [09:44] <BunnyLover> Yes, Windows XP
#646 [09:45] <CubeTheThird> ..?
#647 [09:45] <sander2875> windows7
#648 [09:45] <CubeTheThird> sander2875, what anti-virus and firewall software do you have?
#649 [09:45] <sander2875> i have norton
#650 [09:46] <CubeTheThird> ??> sander2875 tools/hjt
#651 [09:46] <VoxelHead> sander2875: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#652 [09:46] <VoxelHead> sander2875: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#655 [09:46] <sander2875> tools/hjt?
#656 [09:46] <CubeTheThird> sander2875, read what VoxelHead said after that
#657 [09:47] <sander2875> ow ok thanx
#658 [09:47] <TheAngelGiirl> http://paste.ubuntu.com/11826353/ there :D
#659 [09:47] * jmanoel [jmanoel@notlogged] has quit. (Ping timeout: 204 seconds)
#660 [09:48] <CubeTheThird> TheAngelGiirl, one moment
#661 [09:48] <TheAngelGiirl> ok :)
#662 [09:49] * Tim [Tim@notlogged] has joined #minecrafthelp
#663 [09:49] <sander2875> Logfile of Trend Micro HijackThis v2.0.5 Scan saved at 16:48:46, on 5/07/2015 Platform: Windows 7 SP1 (WinNT 6.00.3505) MSIE: Internet Explorer v11.0 (11.00.9600.17801) FIREFOX: 37.0.2 (x86 nl) Boot mode: Normal Running processes: C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe C:\Program Files (x86)\Steam\Steam.exe C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe C:\Program Files (x86
#664 [09:49] <CubeTheThird> TheAngelGiirl, I'm going to recommend you run a malware scan firstly
#665 [09:49] <CubeTheThird> ??> TheAngelGiirl av/adwcleaner
#666 [09:49] <VoxelHead> TheAngelGiirl: ADWCleaner is an utility to clean a PC which is infested with malware.
#667 [09:49] <VoxelHead> TheAngelGiirl: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#668 [09:49] * Tim is now known as Guest45184
#669 [09:49] <CubeTheThird> sander2875, paste it onto http://paste.ubuntu.com not here
#670 [09:50] <TheAngelGiirl> after the scan what do i do ?
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#672 [09:51] <CubeTheThird> TheAngelGiirl, run a clean
#673 [09:51] <sander2875> http://paste.ubuntu.com/11826358/
#674 [09:51] <CubeTheThird> sander2875, one moment
#675 [09:51] <sander2875> ok
#676 [09:52] <CubeTheThird> sander2875, I'll have you run a malware scan as well
#677 [09:52] <CubeTheThird> ??> sander2875 av/adwcleaner
#678 [09:52] <VoxelHead> sander2875: ADWCleaner is an utility to clean a PC which is infested with malware.
#679 [09:52] <VoxelHead> sander2875: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#680 [09:52] <sander2875> owkey
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#683 [09:56] <TheAngelGiirl> i did the clean with adwcleaner
#684 [09:57] <CubeTheThird> TheAngelGiirl, any improvement?
#685 [09:57] <TheAngelGiirl> i didn't really try xD
#686 [09:59] * SHADOWCREEK22 [SHADOWCREEK22@notlogged] has joined #minecrafthelp
#687 [10:00] <SHADOWCREEK22> Ii need help
#688 [10:00] <TheAngelGiirl> it works :D thank you very much !
#689 [10:00] <CubeTheThird> oh good!
#690 [10:00] <CubeTheThird> SHADOWCREEK22, what's the problem?
#691 [10:01] * TheAngelGiirl [TheAngelGiirl@notlogged] has quit. (Quit: Web client closed)
#692 [10:02] <SHADOWCREEK22> my minecraft says that i need to fix a problem but when i click on it and do it all i try and start agin but it does the same thing
#693 [10:02] <CubeTheThird> SHADOWCREEK22, what problem does it say to fix?
#694 [10:04] <SHADOWCREEK22> it crashes when it starts up then it tell me to click fix problem it says something about pixel error
#695 [10:04] * zoozoobab [zoozoobab@notlogged] has joined #minecrafthelp
#696 [10:05] <zoozoobab> Hello, I migrated my minecraft account (zoozoobab) to an e-mail and I have no idea what that email was, is there any way that I can retrieve it?
#697 [10:06] <JakubTDM> Voxel Head
#698 [10:06] <CubeTheThird> SHADOWCREEK22, do you have a dxdiag report?
#699 [10:06] <CubeTheThird> zoozoobab, you can test your emails here: http://www.minecraft.net/retrievename
#700 [10:06] <JakubTDM> can anyone help me ?
#701 [10:06] <CubeTheThird> JakubTDM, VoxelHead is a robot. What do you need?
#702 [10:07] <SHADOWCREEK22> i have a dxdiag.txt
#703 [10:07] <zoozoobab> CubeTheThird, I have tried all the emails I remember but I simply cannot, is there a way for you to send my information to my other email address?
#704 [10:07] <JakubTDM> CubeTheThrid when i click play on the launcher a game crash pops up
#705 [10:07] <CubeTheThird> SHADOWCREEK22, paste the text onto http://paste.ubuntu.com and give the URL here.
#706 [10:07] <SHADOWCREEK22> ok
#707 [10:07] <CubeTheThird> zoozoobab, we do not work for Mojang here, as thus do not have access to account information. You will have to contact Mojang
#708 [10:07] <CubeTheThird> zoozoobab, we do not work for Mojang here, as thus do not have access to account information. You will have to contact Mojang
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#710 [10:07] <CubeTheThird> ??> zoozoobab mojang/email
#711 [10:07] <VoxelHead> zoozoobab: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#712 [10:07] <VoxelHead> zoozoobab: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#713 [10:07] <JakubTDM> i have url for my ubuntu if you need it CubeTheThird
#714 [10:07] <CubeTheThird> JakubTDM, give it here
#715 [10:07] <zoozoobab> okay thanks :)
#716 [10:08] <JakubTDM> http://paste.ubuntu.com/11825814/
#717 [10:08] <CubeTheThird> JakubTDM, one moment
#718 [10:08] <JakubTDM> someone else was helping me before but then he stopped and didn't reply he was caled Afootpluto
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#720 [10:09] <CubeTheThird> JakubTDM, download and install https://downloadcenter.intel.com/download/24971/Intel-HD-Graphics-Driver-for-Windows-7-8-64-bit
#721 [10:09] <JakubTDM> i did before CubeTheThird and i had a error
#722 [10:09] <JakubTDM> wait
#723 [10:09] <JakubTDM> which one do i download
#724 [10:10] <JakubTDM> Afootpluto linked me something diffrent before
#725 [10:10] <SHADOWCREEK22> cube the third how do you paste?
#726 [10:10] * satiago [satiago@notlogged] has joined #minecrafthelp
#727 [10:10] <JakubTDM> top one or second one CubeTheThird
#728 [10:10] * satiago [satiago@notlogged] has quit. (Client Quit)
#729 [10:11] <CubeTheThird> JakubTDM, the first one
#730 [10:11] * zoozoobab [zoozoobab@notlogged] has quit. (Quit: Web client closed)
#731 [10:11] <CubeTheThird> ??> SHADOWCREEK22 win/edit
#732 [10:11] <VoxelHead> SHADOWCREEK22: As in all programs, CTRL+A is Select All. CTRL+C is Copy, CTRL+V is Paste.
#733 [10:11] * abbob1 [abbob1@notlogged] has joined #minecrafthelp
#734 [10:12] <abbob1> Hello, I cant play minecraft, when I click play the game crashes
#735 [10:12] <CubeTheThird> abbob1, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#736 [10:12] <abbob1> http://paste.ubuntu.com/11826434/
#737 [10:13] <CubeTheThird> abbob1, do you have a dxdiag report?
#738 [10:14] <abbob1> DxDiag: http://paste.ubuntu.com/11826437/
#739 [10:15] * leonardo [leonardo@notlogged] has quit. (Ping timeout: 204 seconds)
#740 [10:15] <CubeTheThird> abbob1, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (if applicable), or use a different computer.
#741 [10:15] * bigfiremastar51 [bigfiremastar51@notlogged] has joined #minecrafthelp
#742 [10:15] <abbob1> So I cant play minecraft on this pc?
#743 [10:16] <CubeTheThird> abbob1, you can. You either need to downgrade windows, or get a new graphics card (if it's a desktop computer)
#744 [10:16] <JakubTDM> Ok i started the download CubeTheThird
#745 [10:16] <bigfiremastar51> minecraft is not play is comtoter
#746 [10:16] <CubeTheThird> bigfiremastar51, what's the problem?
#747 [10:17] <bigfiremastar51> minecraft is fuil
#748 [10:17] <bigfiremastar51> is luncher
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#750 [10:17] <CubeTheThird> what?
#751 [10:17] * abbob1 [abbob1@notlogged] has quit. (Quit: Web client closed)
#752 [10:18] <JakubTDM> CubeTheThird so what was the reason my minecraft isn't working my graphics card ?
#753 [10:18] <CubeTheThird> JakubTDM, because your graphics drivers are 6 years out of date
#754 [10:18] <JakubTDM> wow
#755 [10:18] <JakubTDM> thats old as
#756 [10:19] <JakubTDM> but like when i got minecraft for pc it was working
#757 [10:20] <SHADOWCREEK22> do you have to sign up for the paste bin thing
#758 [10:20] <JakubTDM> what do i do now CubeTheThird its downloaded
#759 [10:20] <CubeTheThird> SHADOWCREEK22, you do not
#760 [10:20] <CubeTheThird> JakubTDM, install it
#761 [10:20] <SHADOWCREEK22> ok
#762 [10:20] <JakubTDM> ok
#763 [10:21] <JakubTDM> what do i do after i installed it
#764 [10:22] * bigfiremastar51 [bigfiremastar51@notlogged] has quit. (Quit: Web client closed)
#765 [10:22] <SHADOWCREEK22> so i download as text
#766 [10:22] <CubeTheThird> JakubTDM, try the game again. You may have to reboot your computer first
#767 [10:22] <CubeTheThird> SHADOWCREEK22, no. Give the link to it here
#768 [10:23] <SHADOWCREEK22> whats that
#769 [10:23] * YouBetterTime0 [YouBetterTime0@notlogged] has joined #minecrafthelp
#770 [10:23] * YouBetterTime0 [YouBetterTime0@notlogged] has quit. (Client Quit)
#771 [10:23] <SHADOWCREEK22> how do i give the link
#772 [10:23] <CubeTheThird> SHADOWCREEK22, the website address. You can find it at the top of your browser (press f6 to highlight it
#773 [10:25] <SHADOWCREEK22> paste.Ubuntu.com/11826437/
#774 [10:26] <CubeTheThird> SHADOWCREEK22, that's not yours
#775 [10:27] * JakubTDM [JakubTDM@notlogged] has quit. (Ping timeout: 204 seconds)
#776 [10:29] <SHADOWCREEK22> i really do not know how to do pasteing
#777 [10:29] <CubeTheThird> SHADOWCREEK22, try right-clicking on the 'download as text' button, and choose 'copy link'
#778 [10:29] <SHADOWCREEK22> ok
#779 [10:30] <SHADOWCREEK22> but how do you get the dxdiag.txt on it
#780 [10:30] <CubeTheThird> SHADOWCREEK22, open the file, copy the text, and paste it onto the website
#781 [10:32] <SHADOWCREEK22> but how do i get it to the website to paste it
#782 [10:32] <CubeTheThird> SHADOWCREEK22, on http://paste.ubuntu.com ?
#783 [10:32] * myah [myah@notlogged] has joined #minecrafthelp
#784 [10:32] <CubeTheThird> SHADOWCREEK22, there are pictures for the instructions
#785 [10:32] <CubeTheThird> ??> SHADOWCREEK22 win/dxdiag
#786 [10:32] <VoxelHead> SHADOWCREEK22: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#787 [10:34] <myah> i havejuyst purchased minecraftand everytime we go to create at the very beginning it says bvad filkenumber
#788 [10:34] <CubeTheThird> myah, where does it tell you this?
#789 [10:34] <SHADOWCREEK22> here is the link
#790 [10:36] <SHADOWCREEK22> paste.Ubuntu.com/11826537
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#792 [10:36] <CubeTheThird> SHADOWCREEK22, one moment
#793 [10:36] <SHADOWCREEK22> ok
#794 [10:37] * minhoca [minhoca@notlogged] has joined #minecrafthelp
#795 [10:38] <CubeTheThird> SHADOWCREEK22, try download and install https://downloadcenter.intel.com/download/21828/Intel-Graphics-Driver-for-Windows-XP-exe-
#796 [10:38] <myah> it tellsme this when i press create world
#797 [10:38] <CubeTheThird> myah, does it give you a crash report?
#798 [10:39] * myah_ [myah_@notlogged] has joined #minecrafthelp
#799 [10:39] <SHADOWCREEK22> just so you know i have a latiyuse d620 computer
#800 [10:40] <SHADOWCREEK22> then the download was a error
#801 [10:40] <myah_> when I press create world it says it cant be opened bad file number
#802 [10:40] <CubeTheThird> myah_, does it give you a crash report?
#803 [10:40] <CubeTheThird> SHADOWCREEK22, can you try downloading it again then?
#804 [10:42] <myah_> i have deleted and reinstalled several times no change and no crash report
#805 [10:42] <SHADOWCREEK22> it says somethin about i do not have the stuff to do it
#806 [10:42] <CubeTheThird> myah_, what is the EXACT error message it gives you?
#807 [10:42] <CubeTheThird> SHADOWCREEK22, what does it tell you exactly?
#808 [10:43] <myah_> i shall be a moment and get it
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#811 [10:44] <CubeTheThird> SHADOWCREEK22, try installing this one: https://downloadcenter.intel.com/download/16835/Intel-Graphics-Media-Accelerator-Driver-for-Windows-XP-exe-
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#813 [10:44] <CubeTheThird> SHADOWCREEK22, please note though, your system doesn't meet the minimum requirements for the game
#814 [10:45] * Aaronmatheo [Aaronmatheo@notlogged] has joined #minecrafthelp
#815 [10:45] <SHADOWCREEK22> this computer does not the minimun requirements for installing the software
#816 [10:45] <SHADOWCREEK22> thats what it says
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#819 [10:46] <myah> i press play new my world creative press create world it says "my world" can't be opened bad file nmber
#820 [10:46] <SHADOWCREEK22> ok
#821 [10:46] <SHADOWCREEK22> see you later
#822 [10:46] * SHADOWCREEK22 [SHADOWCREEK22@notlogged] has quit. (Quit: Web client closed)
#823 [10:46] * myah_ [myah_@notlogged] has quit. (Ping timeout: 204 seconds)
#824 [10:46] <CubeTheThird> myah, are you trying to create a new world, or access an existing one?
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#827 [10:47] <myah> create the first one
#828 [10:47] <CubeTheThird> myah, ok.. let's try doing a clean install of the game
#829 [10:47] <CubeTheThird> ??> myah win/reinst
#830 [10:47] <VoxelHead> myah: You may need to reinstall the locally installed files that Minecraft puts into place.
#831 [10:47] <VoxelHead> myah: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
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#833 [10:48] * TheSaintsGaming [TheSaintsGaming@notlogged] has joined #minecrafthelp
#834 [10:48] <drzhgctbdh> im crashing because im out of memory
#835 [10:48] <CubeTheThird> drzhgctbdh, are you using mods or resource packs?
#836 [10:48] <drzhgctbdh> yes
#837 [10:48] <drzhgctbdh> both
#838 [10:48] <CubeTheThird> drzhgctbdh, ok.. and have you tried allocating more memory?
#839 [10:49] <drzhgctbdh> yes
#840 [10:49] <CubeTheThird> drzhgctbdh, how much?
#841 [10:49] <drzhgctbdh> doing exactly what it said to do on the site
#842 [10:49] <drzhgctbdh> 2G
#843 [10:49] <drzhgctbdh> I have a 64 bit computer
#844 [10:49] <CubeTheThird> drzhgctbdh, running both mods and resource packs, you likely need more than 2G of memory
#845 [10:49] <drzhgctbdh> how much do i need?
#846 [10:50] <CubeTheThird> drzhgctbdh, that will all depend on what mods and resource packs. Just do trial and error really
#847 [10:50] <drzhgctbdh> do what?
#848 [10:50] <drzhgctbdh> sorry, im only 11
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#850 [10:50] <CubeTheThird> drzhgctbdh, try adjusting it until it works..?
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#853 [10:51] <TheSaintsGaming> hello, i really need help, my minecraft keeps giving me "java.net.ConnectException: Connection refused: no further information" and i really want it fixed
#854 [10:51] <CubeTheThird> TheSaintsGaming, when does it give you this?
#855 [10:51] <TheSaintsGaming> when i join a server
#856 [10:51] <CubeTheThird> TheSaintsGaming, any server, or a specific one?
#857 [10:52] * TheSaintsGaming_ [TheSaintsGaming_@notlogged] has joined #minecrafthelp
#858 [10:53] <TheSaintsGaming_> hello
#859 [10:53] <TheSaintsGaming_> ?
#860 [10:53] <CubeTheThird> hello again
#861 [10:53] * myah [myah@notlogged] has quit. (Ping timeout: 204 seconds)
#862 [10:53] <TheSaintsGaming_> oh hi
#863 [10:53] <TheSaintsGaming_> sorry i think it timed out
#864 [10:53] <TheSaintsGaming_> any server
#865 [10:53] <TheSaintsGaming_> can you help me?
#866 [10:53] <CubeTheThird> TheSaintsGaming_, can you give an example of one?
#867 [10:53] <TheSaintsGaming_> us/eu.mineplex.net
#868 [10:54] <TheSaintsGaming_> blobmc.net
#869 [10:54] <TheSaintsGaming_> every one i have tried
#870 [10:54] <CubeTheThird> .mcping blobmc.net
#871 [10:54] <ExtremeBot> CubeTheThird: Sorry, but blobmc.net:25565 appears to be down! (Invalid hostname)
#872 [10:54] <CubeTheThird> did you try eu, or us mineplex?
#873 [10:54] <TheSaintsGaming_> us.mineplex.net
#874 [10:54] <TheSaintsGaming_> and eu.mineplex
#875 [10:54] <CubeTheThird> .mcping us.mineplex.net
#876 [10:54] <ExtremeBot> CubeTheThird: Sorry, but 65.254.248.128:25565 appears to be down! (Request timed out)
#877 [10:54] <TheSaintsGaming_> .net that is
#878 [10:54] <CubeTheThird> none of those are valid
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#880 [10:55] <CubeTheThird> I'm pretty sure mineplex is .com
#881 [10:55] <TheSaintsGaming_> oh
#882 [10:55] <TheSaintsGaming_> ill try
#883 [10:55] * Bonnie4 [Bonnie4@notlogged] has joined #minecrafthelp
#884 [10:55] <TheSaintsGaming_> facepalm, ive been trying for 2 months...
#885 [10:56] <TheSaintsGaming_> thank you though
#886 [10:56] <CubeTheThird> no problem :)
#887 [10:56] <TheSaintsGaming_> :)
#888 [10:56] * TheSaintsGaming_ [TheSaintsGaming_@notlogged] has quit. (Client Quit)
#889 [10:57] <Bonnie4> Hey um so earlier downloaded minecraft again and i forgot my password so i reset it and i tried to log in again and it didnt work so i re-downloaded it and it didnt work. i waited and just now i tried it again and it wont work :(
#890 [10:58] <CubeTheThird> Bonnie4, what happens when you try logging in?
#891 [10:59] <Bonnie4> it says exactly this Sorry, but your username or password is incorrect! Please try again. If you need help try the 'forgot Password' link
#892 [11:00] * maxi [maxi@notlogged] has joined #minecrafthelp
#893 [11:00] <Bonnie4> then some jibberjabber underneath
#894 [11:00] <CubeTheThird> Bonnie4, are you using your username or email to login?
#895 [11:00] <Bonnie4> i have tried using both and with reseting different passwords
#896 [11:00] <CubeTheThird> Bonnie4, are you able to login to account.mojang.com/me ?
#897 [11:01] <Bonnie4> let me try
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#899 [11:01] <Bonnie4> brb
#900 [11:02] <Bonnie4> yep i can
#901 [11:02] <CubeTheThird> Bonnie4, and, using the same email and password you cannot login to the game, correct?
#902 [11:03] <Bonnie4> yes to both
#903 [11:03] <CubeTheThird> Bonnie4, what's the 'jibberjabber' written below?
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#905 [11:05] <Bonnie4> this is in italic (InvalidCredentialsException: Invalid credentials. Invalid username or password.)
#906 [11:05] <CubeTheThird> hmm that's strange
#907 [11:05] <Bonnie4> yeah
#908 [11:05] <CubeTheThird> Bonnie4, hmm what anti-virus and firewall software do you have?
#909 [11:06] <Bonnie4> AVG
#910 [11:06] <CubeTheThird> Bonnie4, avg free?
#911 [11:06] <Bonnie4> yes
#912 [11:06] <CubeTheThird> alright let's try something
#913 [11:06] <CubeTheThird> ??> Bonnie4 av/avg
#914 [11:06] <VoxelHead> Bonnie4: AVG's antivirus program is known to interfere with Minecraft's self-update process. You will have to disable AVG's LinkScanner feature for Minecraft to update itself properly. To turn it off, follow these directions: http://www.avg.com/ww-en/faq.num-4498#tba5
#915 [11:06] <VoxelHead> Bonnie4: Alternatively, use a different AV program, such as avast! Antivirus; see ?? av/avast for more information.
#916 [11:06] <Bonnie4> i had to reset my whole computer this morning by the way
#917 [11:06] <CubeTheThird> is that when it started?
#918 [11:06] <Bonnie4> what do you mean cube?
#919 [11:06] <CubeTheThird> do what VoxelHead said
#920 [11:07] <Bonnie4> no i had to reset it then when i downloaded minecraft back on thats when it started
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#922 [11:07] <CubeTheThird> Bonnie4, ok ya so do what VoxelHead said
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#924 [11:08] <Bonnie4> okay one second then
#925 [11:08] <boss> will not create loopback
#926 [11:08] <Bonnie4> wait i havent downloaded AVG back on yet....
#927 [11:08] <CubeTheThird> Bonnie4, what anti-virus and firewall software do you have?
#928 [11:08] <CubeTheThird> Bonnie4, ah, let's do a malware scan then
#929 [11:09] <CubeTheThird> ??> Bonnie4 av/adwcleaner
#930 [11:09] <VoxelHead> Bonnie4: ADWCleaner is an utility to clean a PC which is infested with malware.
#931 [11:09] <VoxelHead> Bonnie4: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#932 [11:09] <Bonnie4> no i always use AVG i just havent downloaded it yet
#933 [11:09] <Bonnie4> so it cant be avg
#934 [11:09] <CubeTheThird> Bonnie4, which is why I recommend doing a malware scan
#935 [11:09] <Bonnie4> ok
#936 [11:10] <boss> ok
#937 [11:10] <CubeTheThird> boss, what anti-virus and firewall software do you have?
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#939 [11:10] <boss> avast
#940 [11:10] <CubeTheThird> boss, avast free?
#941 [11:11] <boss> no
#942 [11:11] <Bonnie4> it says waiting for action. please uncheck elements you want to keep but it doesnt have anything for me to check
#943 [11:11] <CubeTheThird> boss, so it's a paid version of avast then?
#944 [11:11] <CubeTheThird> Bonnie4, click clean
#945 [11:12] <Bonnie4> ok
#946 [11:12] <Bonnie4> wait cleaning?
#947 [11:12] <Bonnie4> is that what i need to press because i dont see clean i only see cleaning.
#948 [11:12] <CubeTheThird> sure cleaning then
#949 [11:12] <Bonnie4> ok
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#951 [11:14] <boss> it also says firewall is not unblocked
#952 [11:14] <Dreamycracker> Hey guys, do you know if there is any way to play minecraft with 2 people LAN with one account?
#953 [11:14] <CubeTheThird> boss, make sure avast firewall is not blocking minecraft or java
#954 [11:14] <CubeTheThird> Dreamycracker, you cannot
#955 [11:14] <Kazuto> Dreamycracker: AFAIK, that's not possible
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#957 [11:15] <boss> thanks so much
#958 [11:15] <Kazuto> Dang it, CubeTheThird. You exploit my use of phones yet again ;-;
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#960 [11:15] <Dreamycracker> hmm too bad. Need a one time use to play with my 8 year old nephew wich i dont see often. Ill try to find someone who'll let me use their account. Thanks
#961 [11:15] * Bonnie4_ [Bonnie4_@notlogged] has joined #minecrafthelp
#962 [11:16] <Bonnie4_> k im back
#963 [11:16] <CubeTheThird> Bonnie4_, any change?
#964 [11:16] <Bonnie4_> um once my computer restarted it came up with a notepad saying this
#965 [11:17] <Bonnie4_> # AdwCleaner v4.207 - Logfile created 05/07/2015 at 17:12:51
#966 [11:17] <CubeTheThird> that's fine
#967 [11:17] <Bonnie4_> so should i try again
#968 [11:17] <CubeTheThird> yes
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#970 [11:19] * Dreamycracker [Dreamycracker@notlogged] has quit. (Ping timeout: 204 seconds)
#971 [11:20] <Bonnie4_> still isnt working
#972 [11:20] <CubeTheThird> Bonnie4_, hmm short of emailing Mojang I'm not sure what else to recommend
#973 [11:20] <CubeTheThird> ??> Bonnie4_ mojang/email
#974 [11:20] <VoxelHead> Bonnie4_: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#975 [11:20] <VoxelHead> Bonnie4_: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#976 [11:21] <Bonnie4_> what do you mean cube?
#977 [11:21] <Bonnie4_> and ok voxel
#978 [11:22] <Bonnie4_> wait what should i say??
#979 [11:23] <CubeTheThird> just tell them the problem you're experiencing
#980 [11:23] <Bonnie4_> ok
#981 [11:24] * Skaer [Skaer@notlogged] has joined #minecrafthelp
#982 [11:27] <Skaer> Not enough memory issues! Tried using the fix the Mods at Mojang linked me to and it's made the problem worse. Running windows 8, latest version of Java and Minecraft. 64bit with total memory of 3,978MB
#983 [11:27] <CubeTheThird> Skaer, do you have a crash report?
#984 [11:28] <Skaer> Yeah, just copy-paste it?
#985 [11:28] <CubeTheThird> Skaer, paste it onto http://paste.ubuntu.com and give the URL here.
#986 [11:29] <Kazuto> ??> Skaer paste
#987 [11:29] <VoxelHead> Skaer: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#988 [11:29] <Kazuto> ...CUBETHETHIRD.
#989 [11:29] <CubeTheThird> :3
#990 [11:29] <Skaer> Time: 7/4/15 11:06 PM Description: Tesselating block model java.lang.OutOfMemoryError: Java heap space at bgf.b(SourceFile:93) at bgf.a(SourceFile:47) at bgf.a(SourceFile:37) at bgd.a(SourceFile:62) at bht.b(SourceFile:176) at bhp.a(SourceFile:78) at bhp.run(SourceFile:38) at java.lang.Thread.run(Thread.java:745) A detailed walkthrough of the error, its code path and all known details is as follows: ---------------------
#991 [11:29] * CubeTheThird facepalms
#991 [11:29] <Kazuto> e.e
#992 [11:29] <Kazuto> I hate how my chat log doesn't update the second I start typing
#993 [11:30] <CubeTheThird> Skaer, paste it onto http://paste.ubuntu.com not here
#994 [11:30] <Kazuto> So I'm stuck with the current log until I either unfocus the text box or send what I put
#995 [11:33] <Bonnie4_> Ok, i've done it
#996 [11:33] <Bonnie4_> thanks for the help anyways.
#997 [11:33] <Kazuto> Skaer: After pasting it into the above link, please give us the link that it brings you to
#998 [11:33] <Bonnie4_> :) bye
#999 [11:33] <Skaer> Pasted
#1000 [11:33] * Bonnie4_ [Bonnie4_@notlogged] has quit. (Quit: Web client closed)
#1001 [11:34] <Kazuto> Skaer: And the link?
#1002 [11:34] <Skaer> http://paste.ubuntu.com/11826753/
#1003 [11:35] <CubeTheThird> Skaer, in the Edit Profile menu, uncheck the JVM arguments box
#1004 [11:35] * CodeJudah [CodeJudah@notlogged] has joined #minecrafthelp
#1005 [11:36] <Skaer> I've tried that and it comes back with the same error message of not having enough memory.
#1006 [11:36] <CubeTheThird> Skaer, you unchecked the box, and saved the profile?
#1007 [11:36] <Skaer> Yes.
#1008 [11:36] <CubeTheThird> Skaer, according to your crash report, the last argument in the list is -Xmx256M, which is causing you problems
#1009 [11:37] <Kazuto> Skaer: Try restarting the launcher and reediting the profile. Is it still checked?
#1010 [11:38] <Skaer> It's not checked.
#1011 [11:38] <CubeTheThird> Skaer, hmm. Can you copy the complete list of arguments and paste it here?
#1012 [11:39] <Skaer> -Xmx1G -XX:+UseConcMarkSweepGC -XX:+CMSIncrementalMode -XX:-UseAdaptiveSizePolicy -Xmn128M
#1013 [11:39] <CubeTheThird> Skaer, hmm ok. Can you send a paste of your most recent crash report?
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#1020 [11:48] * Zerastarmine [Zerastarmine@notlogged] has joined #minecrafthelp
#1021 [11:48] <Skaer> Where does Minecraft save it's crash report logs on my PC (if it does)?
#1022 [11:48] <CubeTheThird> in the .minecraft folder. In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
#1023 [11:49] <Kazuto> ...I'm done, CubeTheThird. ;-;
#1024 [11:49] <CubeTheThird> ..?
#1025 [11:49] <Kazuto> I was about to type that :3
#1026 [11:49] <CubeTheThird> lol
#1027 [11:49] <GreyVulpine> That's why we pay CubeTheThird the big bucks.
#1028 [11:50] <Kazuto> s/bu/su/
#1029 [11:50] <CubeTheThird> whee~
#1030 [11:50] * Kazuto runs
#1030 [11:50] <Zerastarmine> Minecraft doesnt start
#1031 [11:50] * CubeTheThird gives Kazuto a turn
#1031 [11:51] <Kazuto> CubeTheThird: Nah
#1032 [11:51] <CubeTheThird> Zerastarmine, what happens?
#1033 [11:51] <Skaer> http://paste.ubuntu.com/11826841/
#1034 [11:51] <Kazuto> Too lazy at this point \o3o/
#1035 [11:51] <Zerastarmine> http://paste.ubuntu.com/11826817/
#1036 [11:51] <Skaer> That's the most recent Crash report
#1037 [11:51] <CubeTheThird> hmm
#1038 [11:51] <CubeTheThird> Skaer, let's try getting the launcher log
#1039 [11:52] <CubeTheThird> ??> Skaer launcher/open
#1040 [11:52] <VoxelHead> Skaer: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#1041 [11:52] <CubeTheThird> Zerastarmine, one moment
#1042 [11:52] <Zerastarmine> ok
#1043 [11:53] <CubeTheThird> Zerastarmine, download and install http://support.amd.com/en-us/download/mobile?os=Windows%207%20-%2064
#1044 [11:53] <Zerastarmine> ok, downloading
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#1047 [11:55] <Skaer> paste.ubuntu.com/11826855/
#1048 [11:55] <CubeTheThird> Skaer, can you show me the log after you click play?
#1049 [11:55] * GrafittiBoy [GrafittiBoy@notlogged] has joined #minecrafthelp
#1050 [11:57] <Skaer> http://paste.ubuntu.com/11826858/
#1051 [11:57] <Kazuto> CubeTheThird: I'd help you out if I wasn't busy with setting up my birthday party 😅
#1052 [11:57] * Kazuto is now known as Kirito
#1053 [11:58] <CubeTheThird> lol
#1054 [11:58] <CubeTheThird> Skaer, hmm I don't see the memory cap there now. Does the game still crash?
#1055 [11:58] * Dominik [Dominik@notlogged] has joined #minecrafthelp
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#1059 [12:02] <Zerastarmine> installed it and runned the program
#1060 [12:02] <Skaer> Still crashes
#1061 [12:02] <CubeTheThird> Zerastarmine, ok. If you're still having the crash, reboot your computer
#1062 [12:02] <CubeTheThird> Skaer, link to the new report please
#1063 [12:02] <Zerastarmine> ok, thanks
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#1065 [12:04] <Skaer> http://paste.ubuntu.com/11826894/
#1066 [12:04] <CubeTheThird> ok that's new
#1067 [12:04] <CubeTheThird> ah there it is" Picked up _JAVA_OPTIONS: -Xmx256M
#1068 [12:05] * holly [holly@notlogged] has joined #minecrafthelp
#1069 [12:05] * BilayerDumpling [BilayerDumpling@notlogged] has joined #minecrafthelp
#1070 [12:05] <BilayerDumpling> hello
#1071 [12:05] <urielsalis> Hi again holly BilayerDumpling
#1072 [12:05] <CubeTheThird> Skaer, do you know how to access your system environment variables?
#1073 [12:05] <BilayerDumpling> idk if holly's here
#1074 [12:05] <BilayerDumpling> but anyway how do i do it? do i have to make a server?
#1075 [12:05] <urielsalis> ??> BilayerDumpling mp/server-setup
#1076 [12:05] <VoxelHead> BilayerDumpling: Lots of information about setting up a server can be found here: http://minecraft.gamepedia.com/Tutorials/Setting_up_a_server
#1077 [12:05] <holly> i'm here
#1078 [12:06] * Zerastarmine [Zerastarmine@notlogged] has quit. (Quit: Web client closed)
#1079 [12:06] <BilayerDumpling> wow this is a lot of work -_---
#1080 [12:07] * Anto00 [Anto00@notlogged] has joined #minecrafthelp
#1081 [12:07] <BilayerDumpling> ok so its hard to know my router configuration
#1082 [12:07] <onlyachicken> Hey my drivers need to be updated and i don't know how
#1083 [12:07] <BilayerDumpling> because my internet is connected to the apartment
#1084 [12:07] <BilayerDumpling> i can probably join a server tho
#1085 [12:07] <urielsalis> BilayerDumpling, ask your ISP
#1086 [12:07] <GreyVulpine> onlyachicken - Got a dxdiag?
#1087 [12:07] <onlyachicken> yes
#1088 [12:07] <BilayerDumpling> its a company, so thats out of the qu estoin haha
#1089 [12:08] <GreyVulpine> onlyachicken - We need the link to your dxdiag
#1090 [12:08] <onlyachicken> i already did that but i don't know what to do next..
#1091 [12:08] <urielsalis> BilayerDumpling, you have to ask them if you are allowed to host servers and how to port forward their modem
#1092 [12:08] <urielsalis> BilayerDumpling, you have to ask them if you are allowed to host servers and how to port forward their modem
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#1094 [12:08] <onlyachicken> http://paste.ubuntu.com/11826761/
#1095 [12:08] <BilayerDumpling> uriel, can i just find an empty server?
#1096 [12:08] <urielsalis> BilayerDumpling, for you two to play alone?, no
#1097 [12:09] <urielsalis> BilayerDumpling, (not paid)
#1098 [12:09] <BilayerDumpling> ehh
#1099 [12:09] <urielsalis> onlyachicken, download and install https://support.amd.com/en-us/download/desktop?os=Windows%208%20-%2064
#1100 [12:10] <Skaer> Okay. I've got the Variable list opened. What's the next step?
#1101 [12:10] <GreyVulpine> Skaer - Look under User variables, see a variable named "_Java_Options"?
#1102 [12:11] <Skaer> Yeah, value is set as -Xmx256M
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#1104 [12:11] <GreyVulpine> Skaer - Remove/delete it
#1105 [12:11] <Skaer> Okay.
#1106 [12:11] <GreyVulpine> Skaer - Now try minecraft
#1107 [12:11] <CubeTheThird> you may have to close and re-open the launcher first
#1108 [12:12] <mocrogamers_NL> yes
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#1115 [12:17] <Skaer> Alright. It doesn't crash. Thanks!
#1116 [12:17] <CubeTheThird> awesome!
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#1125 [12:20] <msanders> Hello, how do you whitelist the ip?
#1126 [12:20] * RocketGamerGiant [RocketGamerGiant@notlogged] has joined #minecrafthelp
#1127 [12:20] <RocketGamerGiant> i need help with server issues
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#1129 [12:21] <CubeTheThird> msanders, you whitelist a username, not IP
#1130 [12:21] <CubeTheThird> RocketGamerGiant, what issues?
#1131 [12:21] <RocketGamerGiant> give me a sec
#1132 [12:21] <msanders> Ok, but when i listed the server on Curse, it says to whitelist out IP
#1133 [12:21] * usbpc [usbpc@notlogged] has joined #minecrafthelp
#1134 [12:22] <CubeTheThird> msanders, through the minecraft forums?
#1135 [12:22] <msanders> Yes.
#1136 [12:22] <CubeTheThird> msanders, I recommend you ask in #minecraftforums
#1137 [12:23] <msanders> Ok, thanks
#1138 [12:23] <onlyachicken> thanks urielsalis
#1139 [12:23] * BilayerDumpling [BilayerDumpling@notlogged] has quit. (Ping timeout: 204 seconds)
#1140 [12:23] <onlyachicken> it works now :P
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#1142 [12:24] <RocketGamerGiant> here is my error https://www.filepicker.io/api/file/c6VtGCjPQFC4nlbZWzoH
#1143 [12:25] <CubeTheThird> RocketGamerGiant, that's typically an issue on the server's end
#1144 [12:25] <RocketGamerGiant> not for another players
#1145 [12:26] <RocketGamerGiant> like everytime a join a server it kicks me right out
#1146 [12:26] <CubeTheThird> RocketGamerGiant, any server?
#1147 [12:26] <RocketGamerGiant> this one
#1148 [12:26] <RocketGamerGiant> it's bungecord
#1149 [12:27] <CubeTheThird> RocketGamerGiant, I recommend you contact a server owner or admin about the issue
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#1161 [12:33] <enzo0999> i have a problem that when go to minecraft it says that there is a crash report
#1162 [12:33] <CubeTheThird> enzo0999, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1163 [12:33] <enzo0999> http://paste.ubuntu.com/11827023/
#1164 [12:34] <CubeTheThird> enzo0999, one moment
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#1167 [12:34] <CubeTheThird> enzo0999, download and install https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
#1168 [12:34] <enzo0999> ok
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#1172 [12:35] <Lazersaw> olá ?
#1173 [12:36] <CubeTheThird> hello Lazersaw
#1174 [12:36] <Lazersaw> você poderia me ajudar num erro do logger ?
#1175 [12:36] <CubeTheThird> ??> Lazersaw lang/pt
#1176 [12:36] <VoxelHead> Lazersaw: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1177 [12:37] <Lazersaw> My mistake it speaks - System Details - Details: Minecraft Version: 1.7.2 Operating System: Windows 7 (x86) version 6.1 Java Version: 1.8.0_45, Oracle Corporation Java VM Version: Java HotSpot (TM) Client VM (mixed mode), Oracle Corporation Memory: 55969640 bytes (53 MB) / 125,042,688 bytes (119 MB) up to 523,501,568 bytes (499 MB) JVM Flags: 6 total; -XX: HeapDumpPath = MojangTricksIntelDriversForPerformance_javaw.exe_minecraft.ex
#1178 [12:37] <CubeTheThird> Lazersaw, paste the complete log onto http://paste.ubuntu.com and give the URL here.
#1179 [12:37] <darkdragon> I have got a problem on he 1.8 Version: if I want to start it i even cant get to the main menu.the strange thing is he 1.7.10 does work fine
#1180 [12:37] <Lazersaw> 11827038
#1181 [12:37] <CubeTheThird> one moment
#1182 [12:37] <CubeTheThird> darkdragon, do you get a crash report?
#1183 [12:38] <Lazersaw> Ss
#1184 [12:38] <darkdragon> a game output is on this link http://paste.ubuntu.com/11827043/
#1185 [12:38] <CubeTheThird> Lazersaw, download and install https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#1186 [12:39] <Lazersaw> Depois disso vai estar arrumado ?
#1187 [12:39] <CubeTheThird> darkdragon, you appear to be using open source nvidia drivers. I recommend you install proprietary ones instead
#1188 [12:39] <Afootpluto> Lazersaw, did you buy minecraft?
#1189 [12:39] <Lazersaw> after that will be neat?
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#1192 [12:39] <darkdragon> what do you mean i domt understand
#1193 [12:39] <Afootpluto> Lazersaw, sorry wrong person
#1194 [12:39] <CubeTheThird> darkdragon, you're using Ubuntu linux, correct?
#1195 [12:40] <darkdragon> yes
#1196 [12:40] <CubeTheThird> darkdragon, ok. Search your computer for 'Additional drivers'
#1197 [12:41] <darkdragon> ok
#1198 [12:41] <darkdragon> what should i do
#1199 [12:41] <darkdragon> now
#1200 [12:41] <CubeTheThird> darkdragon, there should be an option for an nvidia binary driver, listed as "tested"
#1201 [12:42] <darkdragon> yes
#1202 [12:42] <CubeTheThird> darkdragon, install that one
#1203 [12:42] <darkdragon> how
#1204 [12:43] <darkdragon> just click on it?
#1205 [12:43] <CubeTheThird> darkdragon, ya click on it and apply
#1206 [12:43] <CubeTheThird> Lazersaw, did you purchase Minecraft?
#1207 [12:44] <darkdragon> its loading the change now is that correct?
#1208 [12:44] <Afootpluto> CubeTheThird, s/Lazersaw/darkdragon
#1209 [12:44] <ExtremeBot> Afootpluto thinks CubeTheThird meant to say: darkdragon , did you purchase Minecraft?
#1210 [12:44] <CubeTheThird> darkdragon, yes. Once it's done, reboot your computer and try the game again
#1211 [12:44] <Lazersaw> offline game
#1212 [12:45] <darkdragon> ok
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#1214 [12:45] <darkdragon> hanks for help
#1215 [12:45] <darkdragon> *thanks
#1216 [12:45] <Afootpluto> darkdragon, what is your minecraft username?
#1217 [12:46] <darkdragon> IF it still doesnt work after the reboot i'll come back
#1218 [12:46] <darkdragon> But thanks
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#1223 [12:52] <Letric> how do I allocate more memory to minecraft
#1224 [12:52] <CubeTheThird> Letric, why do you need to allocate more?
#1225 [12:53] <Letric> because it crashed in 1.7 and I think it is using tooo little memory
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#1227 [12:53] <CubeTheThird> Letric, copy the crash report onto http://paste.ubuntu.com and give the URL here.
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#1229 [12:54] <Letric> http://paste.ubuntu.com/11827113/
#1230 [12:54] <Letric> ik it is probally the graphics card
#1231 [12:54] <Letric> but I figured I could make it run more smoothly
#1232 [12:54] <CubeTheThird> doesn't appear to be. one moment
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#1234 [12:56] <Letric> I made the world using world painter could that have caused the crash?
#1235 [12:56] <CubeTheThird> Letric, yes.. that would be it
#1236 [12:56] <Letric> ok
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#1238 [12:59] <Letric> cube
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#1240 [12:59] <CubeTheThird> yes?
#1241 [12:59] <Letric> I still want to add some more memory
#1242 [12:59] <CubeTheThird> what for?
#1243 [12:59] <Letric> just so it isnnt running at 30 - 40 fps
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#1245 [13:00] <CubeTheThird> memory has little to do with performance
#1246 [13:00] <CubeTheThird> we can check your graphics drivers though
#1247 [13:00] <CubeTheThird> ??> Letric win/dxdiag
#1248 [13:00] <VoxelHead> Letric: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1249 [13:00] <Letric> cube I have the suckky graphics card
#1250 [13:00] <CubeTheThird> Letric, please do what VoxelHead said
#1251 [13:00] <Letric> kk
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#1256 [13:02] <Letric> http://paste.ubuntu.com/11827157/
#1257 [13:02] <CubeTheThird> hmm I'm surprised you have 8GB of ram on that
#1258 [13:03] <CubeTheThird> Letric, in your video settings, what render distance do you have it set to?
#1259 [13:03] <Letric> 4-6
#1260 [13:03] <Letric> I forget
#1261 [13:03] <CubeTheThird> can you check?
#1262 [13:03] <Letric> 5
#1263 [13:03] <Letric> I just did
#1264 [13:03] <CubeTheThird> hmm
#1265 [13:03] <CubeTheThird> Letric, is VBOs an option in the settings?
#1266 [13:04] <Letric> no
#1267 [13:04] <CubeTheThird> ok I expected as much
#1268 [13:04] <Letric> ?
#1269 [13:04] <CubeTheThird> it's an option available with better graphics cards
#1270 [13:04] <Letric> well I cannt wait for my new one to get in
#1271 [13:04] <CubeTheThird> Letric, this is my list for improving fps: game graphics to fast, reduce view distance, reduce smooth lighting, disable alternate blocks, disable mipmapping, disable VSync, use a low resolution texture pack
#1272 [13:05] <CubeTheThird> but apart from that ya use a newer computer
#1273 [13:05] <Letric> ok
#1274 [13:05] <Letric> cube I just got this computer
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#1276 [13:05] <GreyVulpine> You may have just got this computer, but this computer is in no form "new"
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#1279 [13:06] <Letric> ik
#1280 [13:06] <Letric> but I dont have the money to get one
#1281 [13:07] <Letric> besides I can upgrade it
#1282 [13:07] <Letric> ik how
#1283 [13:07] <CubeTheThird> at the very least you need a better graphics card
#1284 [13:07] <Letric> that is in the process
#1285 [13:07] <Letric> waiting is the annoying part
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#1288 [13:08] <Letric> well thanks agian cube
#1289 [13:08] <Clari> We can not Play minecraft with iOS 5.1.1 on an iPad ... The Download doesn't work ... Can anybody help us? Tank you in advance
#1290 [13:08] <CubeTheThird> Clari, are you downloading it from the app store?
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#1294 [13:08] <Clari> Yes, I did ...
#1295 [13:09] <CubeTheThird> Clari, hmm and what happens when you try opening the app?
#1296 [13:09] <giobyn> Yo I'm trying to figure out if it's possible to generate structures in MC using external programs, could anyone help me out?
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#1298 [13:10] <CubeTheThird> giobyn, sorry we don't assist with 3rd party applications here
#1299 [13:10] <Clari> Wie only See the start up picture from "mokant" ... Do think we can solve the Problem? :)
#1300 [13:10] <CubeTheThird> giobyn, you can add in things with tools like MCEdit, but you will have to seek assistance with that elsewhere
#1301 [13:10] <CubeTheThird> giobyn, I would recommend the minecraft forums
#1302 [13:10] <CubeTheThird> Clari, mokant? not Mojang?
#1303 [13:10] <giobyn> Alright thanks
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#1305 [13:11] <Clari> Ok, I will ASK my Question again there ... Tank you very much!
#1306 [13:12] <Clari> "mojang"
#1307 [13:12] <CubeTheThird> hmm ok
#1308 [13:12] <CubeTheThird> Clari, you can try the forums, or see if there is information on the bug tracker (bugs.mojang.com)
#1309 [13:13] <Clari> Äh ok ... Have Some Problems with the spell check
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#1311 [13:16] <Clari> i found Some comments in the Testing Report ... Some more People have the Same problems
#1312 [13:16] <GreyVulpine> Clari - Some people have reported that turning off the wifi helps in some cases.
#1313 [13:17] <Clari> My son is Playing minecraft ... Is it possible to Play it without wifi?
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#1315 [13:19] <corndog2000> I need server help. The spawn chunks don't stay loaded when everyone leaves the server.
#1316 [13:19] <CubeTheThird> corndog2000, that's intended. The server does not perform ticks while nobody is present
#1317 [13:20] <corndog2000> How do I change that
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#1319 [13:20] <CubeTheThird> corndog2000, it might be possible with a modded server. Vanilla minecraft does not do that
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#1322 [13:21] <corndog2000> Alright. I'll look for a mod that would do that
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#1324 [13:22] <corndog2000> CubeTheThird, how would I do that? There is no Bukkit server download and there is no Forge version for 1.8.7
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#1326 [13:23] <CubeTheThird> corndog2000, perhaps with Spigot? We don't provide support for that stuff here though
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#1331 [13:28] <corndog2000> CubeTheThird, There is no version of Spigot for 1.8.7
#1332 [13:29] <CubeTheThird> corndog2000, then it doesn't sound like you will be able to do that in 1.8.7
#1333 [13:29] <stupid3700> corndog2000: Er, there is a 1.8.7 version of Spigot.
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#1339 [13:36] <SayMyNameToo> Hello,
#1340 [13:36] <CubeTheThird> hello SayMyNameToo
#1341 [13:37] <SayMyNameToo> I have a problem my driver dont go for minecraft
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#1343 [13:37] <CubeTheThird> SayMyNameToo, do you have a dxdiag report?
#1344 [13:37] <SayMyNameToo> yes
#1345 [13:38] <CubeTheThird> SayMyNameToo, give a URL to it here
#1346 [13:38] <SayMyNameToo> http://paste.ubuntu.com/11827252/
#1347 [13:38] <CubeTheThird> SayMyNameToo, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (if applicable), or use a different computer.
#1348 [13:38] * Bruno [Bruno@notlogged] has joined #minecrafthelp
#1349 [13:39] <Bruno> alguem ai?
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#1351 [13:39] <Afootpluto> Bruno, english please
#1352 [13:39] <SayMyNameToo> okay CubeTheThird
#1353 [13:39] <Bruno> I created hum server to play with my friend, but WHEN HE IS HE Come with a black screen
#1354 [13:40] <Bruno> Can anyone help me?
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#1356 [13:42] <CubeTheThird> Bruno, you are saying that when your friend joins your server, they get a black screen?
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#1358 [13:44] <Bruno> yes
#1359 [13:44] <CubeTheThird> Bruno, do you get a black screen when you join?
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#1363 [13:45] <Bruno> HE enters not locked and multiplayer Stay with a blurry screen , looking Having hum block in front
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#1366 [13:45] <CubeTheThird> Bruno, sorry, I don't understand
#1367 [13:47] <CubeTheThird> ??> Bruno scold/pm
#1368 [13:47] <VoxelHead> Bruno: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#1369 [13:48] <SayMyNameToo> CubeTheThird, do you thing it gives an other methode
#1370 [13:49] <CubeTheThird> SayMyNameToo, there is not. Windows 10 is still in beta, so we cannot officially support it regardless
#1371 [13:49] * juyhfukuyi76 [juyhfukuyi76@notlogged] has joined #minecrafthelp
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#1375 [13:52] <Mayhem> i was trying to figure out wat would be the best way to get player on a server
#1376 [13:53] <Mayhem> i tryed psoting on the forums it been like 3day not a single person has poseted or anthing
#1377 [13:53] <CubeTheThird> Mayhem, sorry, this chatroom is for tech support
#1378 [13:53] <Bruno> My friend comes into my server ... but is born underground, and can not move
#1379 [13:53] <CubeTheThird> Bruno, you can try to teleport him out?
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#1382 [13:55] <Bruno> my friend's screen is stuck in a block of land
#1383 [13:55] <Bruno> And the map of the animals in the sight of him did not move
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#1385 [13:56] <Synchunk> ??< account/delete
#1386 [13:56] <GiuliTheKid> I downloaded minecraft and know it is saying that its having trouble withe rendeing minecraft
#1387 [13:56] <CubeTheThird> Bruno, did you try to teleport him?
#1388 [13:56] <CubeTheThird> GiuliTheKid, do you have a dxdiag report?
#1389 [13:56] <CubeTheThird> GiuliTheKid, do you have a dxdiag report?
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#1391 [13:57] <GiuliTheKid> yeah but im not so sure what tió do now
#1392 [13:57] <CubeTheThird> GiuliTheKid, give a link to it here
#1393 [13:57] <GiuliTheKid> http://paste.ubuntu.com/11827359/
#1394 [13:58] <CubeTheThird> GiuliTheKid, one moment
#1395 [13:58] <GiuliTheKid> ok
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#1398 [13:58] <CubeTheThird> GiuliTheKid, download and install http://support.amd.com/en-us/download/mobile?os=Windows%207%20-%2032
#1399 [13:59] <GiuliTheKid> ok
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#1401 [13:59] <Wessel_Kraaij> Win10 display driver problem see http://paste.ubuntu.com/11827373/
#1402 [14:00] <CubeTheThird> Wessel_Kraaij, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (if applicable), or use a different computer.
#1403 [14:01] <Wessel_Kraaij> thanks for that I was told win 10 was accepting older hardware but it's not i think boomer!
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#1405 [14:02] <CubeTheThird> it may run on it, but older hardware will not have the needed drivers for it
#1406 [14:02] <Extreme> Wessel_Kraaij: It does, but Intel does not have updated drivers that support OpenGL. The Windows 10 Edition will most likely work on your PC if you still want to use Windows 10.
#1407 [14:03] <Ed> when we originally got minecraft we were unable to use the newest version on our computer due to a bug. That was about 6 months ago. We are trying to download the newest versions so that my daughter can play the "my little pony" mod or "candyland" but i don't know how, can you help?
#1408 [14:04] <CubeTheThird> Ed, what happens when trying to play newer versions?
#1409 [14:04] <Wessel_Kraaij> Windows 10 is maybe not a good idea for minecraft. I'm thinking to go back to win7 or I will install Linux (Debian or so). Annyway, thanks for te help so far.
#1410 [14:05] <Ed> When we first downloaded it it wouldn't let us run it at all. now when i download it it does nothing. it just saves it to a file on the computer but i can't get it to play into the game
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#1412 [14:05] <CubeTheThird> Ed, do you mean the game launcher does not even open?
#1413 [14:06] * Wessel_Kraaij [Wessel_Kraaij@notlogged] has quit. (Quit: Web client closed)
#1414 [14:06] <Ed> when we first tried, no it would open but the "play" was dark and we couldn't select it. We called customer service and a gentelman helped get us an older version to play
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#1418 [14:07] <Ed> now i would like to just get it updated to the newest version
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#1420 [14:08] <HeroTheZero> http://paste.ubuntu.com/11827427/ can anyone help me upgrade my drivers
#1421 [14:08] * SayMyNameToo [SayMyNameToo@notlogged] has quit. (Ping timeout: 204 seconds)
#1422 [14:08] <Afootpluto> Ed, what happens when you try to use the updated version?
#1423 [14:08] <Ed> nothing. it just stays as the old version
#1424 [14:08] <Afootpluto> HeroTheZero, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (if applicable), or use a different computer.
#1425 [14:09] <Afootpluto> ??> Ed launcher/change-version
#1426 [14:09] <HeroTheZero> My minecraft won run it says "lack of updated graphics driver" but it says my drive ris up to date. this is a pic of my dxdiag http://paste.ubuntu.com/11827427/ so you can see, if anyone knows please help
#1427 [14:09] <VoxelHead> Ed: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#1428 [14:09] <Ed> i'll try that now, thank you
#1429 [14:10] <Afootpluto> HeroTheZero, your GPU is not supported on windows 8.1
#1430 [14:10] <HeroTheZero> ;-;
#1431 [14:10] <HeroTheZero> Well im gonna get a new grahpics card
#1432 [14:10] <HeroTheZero> do you know what grahpics card is able to run on my cpu?
#1433 [14:11] <BladePirate> Hi so I'm playing on an non updated ps4 version of mine craft and I would really like if some one could give me some sweet house floorplans possibly with secret rooms and other cool things or direct me to detailed floorplans I'm kinda new to playing and the help would be amazing
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#1436 [14:12] <Wolf> Hi So basically I had this problem twice.I stop playing minecraft for a bit and my account basically disappears. So last night I logged in to see if it worked and it did. But I was trying to do something in my files and it wouldn't work so I just deleted my minecraft and installed it. After I did and I tried to log in it kept saying my user name or password was incorrect. So I reset my password and it keeps saying the same thing even with a new password.
#1437 [14:12] <Extreme> BladePirate: You should try asking oth the forums.
#1438 [14:12] <Wolf> Sorry I meant I installed minecraft again,
#1439 [14:13] <Extreme> Wolf: Can you login at https://account.mojang.com/me ?
#1440 [14:13] <HeroTheZero> Afootpluto, do you know of any graphics card able to run on my power supply and cpu?
#1441 [14:13] <HeroTheZero> http://paste.ubuntu.com/11827427/ dixdiag if you need to check it
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#1444 [14:14] <Ed> the newest version that is there to choose from is 1.7.2 how do i get to the 1.8
#1445 [14:15] <Wolf> It won't even let me do that. I tried everything last night and it basically saying I keep entering Innocent user name or password but it even says I have a account it just won't let me log in.
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#1447 [14:16] <Extreme> HeroTheZero: See what your motherboard is compatible with: http://www.pc-specs.com/mobo/Intel/Intel_DG41TX_/429/Compatible_GPUs
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#1449 [14:16] <Extreme> ??> Ed win/reinst
#1450 [14:16] <VoxelHead> Ed: You may need to reinstall the locally installed files that Minecraft puts into place.
#1451 [14:16] <VoxelHead> Ed: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1452 [14:16] * JosueHD [JosueHD@notlogged] has joined #minecrafthelp
#1453 [14:16] <Extreme> Wolf: What is your username?
#1454 [14:17] <Wolf> The_Wolf_Raider
#1455 [14:17] <JosueHD> Hello
#1456 [14:17] <HeroTheZero> How do i do that?
#1457 [14:18] * Oddstr13 is now known as Odd|Away
#1458 [14:18] <Extreme> Wolf: You are using the wrong email or password -- have you tried to reset your password?
#1459 [14:18] <Extreme> JosueHD: Hello.
#1460 [14:19] <JosueHD> Hi
#1461 [14:19] <HeroTheZero> How do i check whawt my motherboard is compatible with
#1462 [14:19] <Extreme> HeroTheZero: You go to the link and expand the "AMD" or "NVIDIA" items
#1463 [14:19] <Wolf> We'll I did. And it is all written down. Even With my rested password it won't let me log in
#1464 [14:19] <JosueHD> I am speak spanish
#1465 [14:19] <HeroTheZero> Yes i did, but then it shows all the different series
#1466 [14:20] <Extreme> HeroTheZero: Correct
#1467 [14:20] <GreyVulpine> Wolf - Might be that you've triggered the automatic lockout from trying to log in too many times. Could you try waiting a couple hours without logging in at all, then resetting your password once, and trying to log in again?
#1468 [14:20] <JosueHD> yes es intel
#1469 [14:20] <Wolf> Alright then I will try.
#1470 [14:21] <GreyVulpine> Wolf - Make sure that you're using your email address as your username when you log in
#1471 [14:21] <Wolf> Alright/
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#1473 [14:21] <HeroTheZero> Ok i see
#1474 [14:21] <HeroTheZero> Now i need to know my power supply :P
#1475 [14:23] <HeroTheZero> You know what i will just open up my computer to find out, thanks
#1476 [14:24] <HeroTheZero> my minecraft started to not work once I upgraded to 8.1 pro, i will just get a new graphics card and yea, thanks :P
#1477 [14:24] * icaro [icaro@notlogged] has joined #minecrafthelp
#1478 [14:25] <icaro> minicraft
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#1482 [14:26] <Joe> I think someone has been playing on my account
#1483 [14:26] * HydreigonMaster [HydreigonMaster@notlogged] has joined #minecrafthelp
#1484 [14:27] <Joe> my mojang account
#1485 [14:27] <Joe> birth date is wrong too
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#1487 [14:27] <Ed> I got the newest version downloaded but when i tried to run it this is the default message I got [14:26:15] [Client thread/INFO]: Setting user: HannahMarie05
#1488 [14:27] <Joe> someone renamed my account to rubikyt
#1489 [14:28] <Joe> im really pissed atm
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#1492 [14:28] <Ed> a fatal error has been detected by the javaruntime enviroment
#1493 [14:29] <GreyVulpine> Ed - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#1494 [14:29] <GreyVulpine> er
#1495 [14:29] <GreyVulpine> Ed - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#1496 [14:29] <GreyVulpine> Joe - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
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#1498 [14:29] <Joe> they also changed my name on my account to jorka
#1499 [14:29] <GreyVulpine> Joe - Please send in a support ticket to Mojang's Customer Support
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#1503 [14:30] <Teddy8> Can't download Minecraft game help
#1504 [14:31] <GreyVulpine> Teddy8 - And what happens when you try?
#1505 [14:31] <Nomad> Hey, so I'm trying to get Thaumcraft to work but it keeps crashing on startup, if anyone could help that would be great. heres the error log
#1506 [14:31] <Nomad> [15:14:44] [main/INFO] [STDERR]: [java.lang.Throwable:printStackTraceAsCause:488]: Caused by: java.lang.ClassNotFoundException: cpw.mods.fml.relauncher.IFMLLoadingPlugin [15:14:44] [main/INFO] [STDERR]: [java.lang.Throwable:printStackTraceAsCause:490]: at net.minecraft.launchwrapper.LaunchClassLoader.findClass(LaunchClassLoader.java:191) [15:14:44] [main/INFO] [STDERR]: [java.lang.Throwable:printStackTraceAsCause:490]:
#1507 [14:31] <GreyVulpine> Nomad - Sorry ,we don't do mod support here
#1508 [14:31] <Nomad> oh alright, do you know somewhere I can go for help?
#1509 [14:31] <GreyVulpine> Nomad - try asking in the forums: http://www.minecraftforum.net/forums/mapping-and-modding/minecraft-mods/1292130-thaumcraft-4-2-3-5-updated-2015-2-17
#1510 [14:31] <Teddy8> It downloaded but won't open
#1511 [14:31] <Nomad> awesome thanks
#1512 [14:32] <GreyVulpine> Teddy8 - Does anything open when you try to run it?
#1513 [14:33] <Teddy8> No just get pop-up can't open
#1514 [14:34] <GreyVulpine> Teddy8 - What does the pop up say exactly?
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#1519 [14:40] <Teddy8> Can't open is all we get
#1520 [14:40] <GreyVulpine> Teddy8 - What are you trying to run minecraft on?
#1521 [14:41] <Teddy8> Google chrome
#1522 [14:43] <GreyVulpine> Is this a chromebook?
#1523 [14:45] <Teddy8> Were using inexus 9 with google chrome
#1524 [14:47] <GreyVulpine> So, this is on a tablet?
#1525 [14:48] <Teddy8> Yes
#1526 [14:48] <GreyVulpine> Did you purchase Minecraft PE from the Google Play Store?
#1527 [14:48] <Teddy8> Yes
#1528 [14:48] <GreyVulpine> Teddy8 - And Minecraft PE is now listed under your app list?
#1529 [14:48] * HeroTheZero [HeroTheZero@notlogged] has joined #minecrafthelp
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#1533 [14:51] <Bwok> The launcher keeps giving me an error code 5
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#1535 [14:52] <HeroTheZero> Ok i am back, my problem is i need a new graphics card. My power supply input is 144/230 and my output is 450w, so that means i have 450 watts correct? my dxdiag report is here:http://paste.ubuntu.com/11827427/, what is the best graphics card i can get
#1536 [14:52] <HeroTheZero> MOBA and CPU includes in the link
#1537 [14:52] <Teddy8> Sorry we bought it from mojang
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#1539 [14:53] <Bwok> The launcher keeps giving me an error code 5. how do i fix this?
#1540 [14:53] <GreyVulpine> Teddy8 - There are many different versions of minecraft. The version of minecraft from minecraft.net/download would not work on your tablet. The version of Minecraft for your tablet is obtainable through the Google Play Store
#1541 [14:53] <GreyVulpine> Bwok - Is.. that all you see?
#1542 [14:54] <Bwok> it says cant copy the file error code 5
#1543 [14:55] <GreyVulpine> HeroTheZero - There are many things you need to look at to determine video card compatibility, including "Is there sufficient space in the case?", "Is there an appropriate expansion slot for the card?", "Is there enough amperage coming off the 12V rail for the Powersupply?", and even, "Is there the right power connector coming off the PSU?"
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#1545 [14:56] <GreyVulpine> HeroTheZero - All of these questions would be better asked by somebody physically there, who knows how to diagnose computer issues. For that reason, we recommend taking your computer to a computer shop.
#1546 [14:56] <GreyVulpine> Bwok - Um, try uninstalling and reinstalling java
#1547 [14:56] <HeroTheZero> My case has the slots
#1548 [14:56] <HeroTheZero> and i have the PCI express x16 slot availabel
#1549 [14:57] <Teddy8> Thanks for your help,teddy8
#1550 [14:57] <HeroTheZero> i dont know what that last question means xD
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#1552 [14:57] <HeroTheZero> But i guees i can take it to a computer shop
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#1554 [14:57] <HeroTheZero> this error only occurs with minecraft however
#1555 [14:58] <HeroTheZero> which is sad because it worked perfectly fine in wins 7
#1556 [14:58] <GreyVulpine> HeroTheZero - Indeed
#1557 [14:58] <Bwok> Grey - if that doesnt work then what should i do?
#1558 [14:59] <GreyVulpine> Bwok - We'll deal with that after
#1559 [15:00] <Bwok> ok. well my dad is the more technalized and he just left. and i dont do anything without him cuz i usually screw up
#1560 [15:00] <GreyVulpine> Then I would recommend asking your dad.
#1561 [15:00] <Bwok> i tried calling him but he didnt answer. let me keep trying
#1562 [15:00] <HeroTheZero> Thank you alot for helping me though
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#1565 [15:06] <Bwok> could it be my java needs an update??
#1566 [15:07] <GreyVulpine> Bwok - If you uninstalled and reinstalled java, you would get the newest version of java.
#1567 [15:07] <subham_behera> Hello. I have a question about "Shutting Down Internal Server". Whenever i use mods on singleplayer, it says that message and crashes. Please tell me what is going on and please tell me how to fix it. Thanks!
#1568 [15:08] <GreyVulpine> subham_behera - Sorry, we don't do support for mods here
#1569 [15:08] <subham_behera> Where do i go
#1570 [15:08] <Bwok> well i dont know where to find it on my computer and my dad said that he cant talk me through it over the phone...
#1571 [15:08] <GreyVulpine> subham_behera - Try the forums for the appropriate mod
#1572 [15:08] <subham_behera> im new on the website. where do i click to acess that
#1573 [15:09] <GreyVulpine> Bwok - I would then wait for your dad to get home
#1574 [15:09] <Bwok> that could be an hour or so
#1575 [15:09] <GreyVulpine> subham_behera - http://www.minecraftforum.net/forums/mapping-and-modding/minecraft-mods
#1576 [15:10] <subham_behera> thanks!
#1577 [15:10] <Bwok> if i leave this will u still be here if i come back later?
#1578 [15:11] <GreyVulpine> Bwok - Yes.
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#1580 [15:11] * VoxelHead kicked Jan from #minecrafthelp (Reason: an :Banned: Nothing good comes from these.)
#1581 [15:11] <Bwok> ok. well i will see you later then.
#1582 [15:11] <Bwok> thanks for attempting to help
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#1587 [15:15] <Ghostpenalty> I have problem with my maps on PS3
#1588 [15:16] <Pangea> Ghostpenalty, what's wrong?
#1589 [15:16] <Ghostpenalty> The there was a update a while back that was supposed to fix corrupted maps or ones that constantly freeze but apparently have not because one of my main is corrupted.
#1590 [15:17] * subham_behera [subham_behera@notlogged] has quit. (Ping timeout: 204 seconds)
#1591 [15:17] <Ghostpenalty> I'm wondering if this can be correct or when another patch fix will be implemented
#1592 [15:19] <Pangea> I don't know when one will be implemented, sorry
#1593 [15:19] <Pangea> we mainly help with PC in this channel
#1594 [15:19] <Ghostpenalty> Is it possible to contact mojang via a chat or phone number for them to restore said corrupted map?
#1595 [15:19] * SMUDGE [SMUDGE@notlogged] has joined #minecrafthelp
#1596 [15:20] <Pangea> not that I know of, no..
#1597 [15:20] <Pangea> I'd suggest asking in the PS3 forums
#1598 [15:20] * SMUDGE is now known as Guest57115
#1599 [15:21] <Pangea> as in, http://www.minecraftforum.net/forums/support/minecraft-playstation-3-edition Ghostpenalty
#1600 [15:21] <Ghostpenalty> As far as I can see(I may not have checked everything) haven't seen any fixes, just rambling arguments of how to prevent it or why it hasn't been fixed yet don't know if they would help much
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#1603 [15:22] * SMUDGE is now known as Guest72932
#1604 [15:22] <Guest72932> Hello all. I'm trying to sort out the minecraft installation for my 8 year old daughter. Whenever we launch minecraft we get an error Game ended with bad state (exit code 1).
#1605 [15:22] <CubeTheThird> Guest72932, is there a crash report?
#1606 [15:22] <Guest72932> I have updated all windows updates, installed latest java and installed latest minecraft versions
#1607 [15:23] <Guest72932> Hi CubeTheThird - should I copy the report onto here?
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#1609 [15:23] <CubeTheThird> Guest72932, copy it onto http://paste.ubuntu.com and give the URL here.
#1610 [15:24] <Guest72932> Cheers - I think(!) its this URL - http://paste.ubuntu.com/11827783/
#1611 [15:24] <CubeTheThird> Guest72932, ok good. Can you also do the same with the contents of the Game Output tab in the launcher?
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#1613 [15:25] <Guest72932> Here you go CubeTheThird http://paste.ubuntu.com/11827790/
#1614 [15:25] <CubeTheThird> Guest72932, ok one moment
#1615 [15:25] <Guest72932> And thanks so much for trying to help - been at it now for nearly 3 hours!
#1616 [15:26] <GiuliTheKid> hi i jus downloaded minecraft und it said i dident have renders so i downloaded a link i got right knw and it still dosent works
#1617 [15:27] <CubeTheThird> Guest72932, hmm ok let's try doing a clean install of the game
#1618 [15:27] <CubeTheThird> ??> Guest72932 win/reinst
#1619 [15:27] <VoxelHead> Guest72932: You may need to reinstall the locally installed files that Minecraft puts into place.
#1620 [15:27] <VoxelHead> Guest72932: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1621 [15:27] <CubeTheThird> GiuliTheKid, did you install the driver given to you?
#1622 [15:29] * jako95 [jako95@notlogged] has joined #minecrafthelp
#1623 [15:30] <jako95> hola mi minecraft no se abre me pidieron algo (DXDIAG)
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#1625 [15:30] <CubeTheThird> jako95, we only speak English here. Please give a URL to your dxdiag report here
#1626 [15:31] <jako95> http://paste.ubuntu.com/11827804/
#1627 [15:31] <CubeTheThird> jako95, download and install https://downloadcenter.intel.com/download/18228/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-64-exe-
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#1632 [15:38] <velasques> jugar
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#1635 [15:39] <jordancrafters_> can someone help me I can't download Minecraft I need to update graphic drivers somehow. How do I do that?
#1636 [15:39] <CubeTheThird> jordancrafters_, do you have a dxdiag report?
#1637 [15:39] <jordancrafters_> yes
#1638 [15:40] <CubeTheThird> jordancrafters_, give a URL to it here
#1639 [15:40] * jordancrafters [jordancrafters@notlogged] has quit. (Ping timeout: 204 seconds)
#1640 [15:40] <jordancrafters_> http://paste.ubuntu.com/11827816/
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#1642 [15:40] <CubeTheThird> jordancrafters_, one moment
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#1644 [15:41] <CubeTheThird> jordancrafters_, download and install https://downloadcenter.intel.com/download/24973/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit
#1645 [15:41] <jordancrafters_> thanks
#1646 [15:41] <Guest72932> CubeTheThird thank you very much for your help - deleting the folders and restarting the game did the trick
#1647 [15:41] <CubeTheThird> ah good!
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#1655 [15:44] <FTGAMESPT2000> preciso de ajuda por favor
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#1662 [15:50] <Itz_MaRcOz> Hello, i would like some help because i cant play minecraft because my graphic card isnt very good but when i wanted to updated it doesnt let me play any way... plis help me
#1663 [15:50] <CubeTheThird> Itz_MaRcOz, do you have a dxdiag report?
#1664 [15:51] <jdavid06> no
#1665 [15:51] <Itz_MaRcOz> yes
#1666 [15:51] <CubeTheThird> jdavid06, do you need something?
#1667 [15:51] <CubeTheThird> Itz_MaRcOz, give a URL to it here
#1668 [15:51] <Itz_MaRcOz> i send it
#1669 [15:51] <Itz_MaRcOz> a URL?
#1670 [15:51] <CubeTheThird> Itz_MaRcOz, the link? Did you paste it onto http://paste.ubuntu.com ?
#1671 [15:51] <Itz_MaRcOz> yes
#1672 [15:52] <Itz_MaRcOz> http://paste.ubuntu.com/11827890/, this is the link
#1673 [15:52] <CubeTheThird> Itz_MaRcOz, yes. Copy the website address of your paste, from the top of your browser (press f6 to highlight it)
#1674 [15:52] <CubeTheThird> yes
#1675 [15:52] <CubeTheThird> ah
#1676 [15:52] <jdavid06> the issue im having issues redownloading game
#1677 [15:52] <CubeTheThird> Itz_MaRcOz, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (if applicable), or use a different computer.
#1678 [15:52] <CubeTheThird> jdavid06, what's the problem?
#1679 [15:52] <Itz_MaRcOz> theres no solution?
#1680 [15:53] <CubeTheThird> Itz_MaRcOz, as I said, you either need to downgrade windows, get a new graphics card, or use a different computer
#1681 [15:53] <jdavid06> ok thanks i get a new card
#1682 [15:53] <CubeTheThird> jdavid06, that message was not for you
#1683 [15:53] <jdavid06> only computer
#1684 [15:53] <jdavid06> thank you for your time
#1685 [15:53] <CubeTheThird> O.o
#1686 [15:53] <Itz_MaRcOz> okay thanks a lot, i have one more question...
#1687 [15:54] <CubeTheThird> jdavid06, you didn't explain the problem...
#1688 [15:54] <CubeTheThird> Itz_MaRcOz, go ahead
#1689 [15:54] <Itz_MaRcOz> do u know how much does it cost a graphic card? and how much does it cost to install it?
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#1692 [15:54] <CubeTheThird> Itz_MaRcOz, is your computer a laptop or desktop?
#1693 [15:54] <Itz_MaRcOz> desktop
#1694 [15:56] <CubeTheThird> Itz_MaRcOz, ok good. A new graphics card can cost anywhere between ~40$ and 2000$. If you install it yourself it won't cost you anything, though I would recommend looking up a guide, or consulting with a professional
#1695 [15:57] <Itz_MaRcOz> and the graphic card affect the FPS? example: a week a go, i play minecraft with 35 FPS with my graphic card...
#1696 [15:57] <Itz_MaRcOz> oo sorry thank u for answering
#1697 [15:57] <CubeTheThird> Itz_MaRcOz, absolutely. With a dedicated graphics card, you should be able to achieve 60 FPS
#1698 [15:58] <Itz_MaRcOz> ahhh thank u, u dont know the help that u give me i am very happy :D
#1699 [15:58] <CubeTheThird> no problem :)
#1700 [15:59] <Itz_MaRcOz> good bye i will follow your advices bye
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#1706 [16:00] <jordancrafters_> CubeTheThird, I downloaded it but I don't understand what to do next
#1707 [16:00] <CubeTheThird> jordancrafters_, install it
#1708 [16:01] <jordancrafters_> I did
#1709 [16:01] <CubeTheThird> jordancrafters_, ok, then try the game again. You may have to reboot your computer first though
#1710 [16:01] <jordancrafters_> ok
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#1713 [16:02] <HEELP> for some reason my minecraft wont let me log in with the email and passw2ord i know are correct and it also wont let me change my password to fix it its like it doesnt exist
#1714 [16:03] <CubeTheThird> HEELP, are you able to login to account.mojang.com/me ?
#1715 [16:03] <HEELP> no i cant login to any minecraft/mojang services
#1716 [16:03] <CubeTheThird> HEELP, then you will have to email Mojang
#1717 [16:03] <CubeTheThird> ??> HEELP mojang/email
#1718 [16:03] <VoxelHead> HEELP: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1719 [16:03] <VoxelHead> HEELP: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1720 [16:03] <HEELP> ok ill try that thankyou
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#1723 [16:07] <jordancrafters> hello
#1724 [16:07] <CubeTheThird> hello again
#1725 [16:08] <Lucy_Bear> my installer downloads ok but then the last bit says its corrupt
#1726 [16:08] <CubeTheThird> Lucy_Bear, what does it say exactly?
#1727 [16:08] <Lucy_Bear> please help
#1728 [16:09] <jordancrafters> its still says there is a problem CubeTheThird
#1729 [16:09] <Lucy_Bear> i will try again
#1730 [16:09] <CubeTheThird> jordancrafters, hmm can you make a new dxdiag report?
#1731 [16:09] <CubeTheThird> jordancrafters, hmm can you make a new dxdiag report?
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#1733 [16:09] <jordancrafters> ok
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#1736 [16:11] <iTrippy> hello
#1737 [16:11] <CubeTheThird> hello iTrippy
#1738 [16:11] <iTrippy> I have a connection error.
#1739 [16:11] <CubeTheThird> iTrippy, what's the error message?
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#1741 [16:11] <iTrippy> Ill check
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#1745 [16:13] <iTrippy> There is 2 things. Whenever I load up a single player world it crashes when it says building terrain, and it says I can't connect to any single player servers
#1746 [16:13] <Diogo> Hello, my minecraft don't open...ir stay in majong logo
#1747 [16:13] <CubeTheThird> iTrippy, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1748 [16:13] <CubeTheThird> Diogo, do you get an error message or crash report?
#1749 [16:13] <uaeboy131> I want a help with my outdated drivers, I saw all the instructions and did them then it didn't work. I went down and I found instructions to copy my driver information and ask you for help so I did. Here is my url: http://paste.ubuntu.com/11828001/
#1750 [16:13] <CubeTheThird> uaeboy131, one moment
#1751 [16:14] <iTrippy> Mojira issue: MC - 34749
#1752 [16:14] <uaeboy131> ok
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#1754 [16:14] <uaeboy131> tyt
#1755 [16:14] <CubeTheThird> uaeboy131, download and install https://downloadcenter.intel.com/download/18223/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-exe-
#1756 [16:14] <CubeTheThird> iTrippy, what anti-virus and firewall software do you have?
#1757 [16:14] <iTrippy> McAffee
#1758 [16:14] <uaeboy131> nope, I don't have
#1759 [16:14] <iTrippy> McAfee*
#1760 [16:15] <CubeTheThird> iTrippy, ah. That one has been problematic for many users. Some have reported it fixing the problem by uninstalling and reinstalling it. Did you pay for it?
#1761 [16:15] <Diogo> Ir stay in MAJONG screen and don't change
#1762 [16:15] <jordancrafters> http://paste.ubuntu.com/11828018/
#1763 [16:15] <iTrippy> My father installed it and runs it
#1764 [16:15] <jordancrafters> done
#1765 [16:15] <CubeTheThird> jordancrafters, one sec
#1766 [16:15] <iTrippy> Mostly because I have no idea how to operate it
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#1768 [16:15] <Diogo> It's a IOS app
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#1770 [16:16] <CubeTheThird> iTrippy, I might recommend you ask your father for assistance in that case. THe anti-virus is blocking the game and/or java
#1771 [16:16] <iTrippy> Oh ok.
#1772 [16:16] <CubeTheThird> Diogo, ahh... you're not the first user to experience that. There is probably info about that issue on the bug tracker (bugs.mojang.com)
#1773 [16:16] <CubeTheThird> jordancrafters, hmm it appears the driver did not install correctly. Do you know how to access your device manager?
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#1775 [16:18] <jordancrafters> no but I can ask my parents
#1776 [16:18] <CubeTheThird> jordancrafters, it's not hard to reach. Right-click on Computer -> manage
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#1778 [16:19] <jordancrafters> can't find it
#1779 [16:20] <CubeTheThird> jordancrafters, ok open the start menu, and search for 'Device Manager'
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#1784 [16:21] <jordancrafters> then what I found the device manager
#1785 [16:21] <CubeTheThird> jordancrafters, there, find the Display adapter
#1786 [16:21] <Lucy_Bear> hello please can someone help me with a problem ?
#1787 [16:21] <CubeTheThird> Lucy_Bear, what's the problem exactly?
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#1789 [16:21] <Lucy_Bear> launcher runs downloads all 40mb then sets up runtime then unpacking launcher then says unable to start minecraft runtime envirorment ..this is most likey caused by a corruption please reinstall minecraft..
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#1793 [16:22] <CubeTheThird> Lucy_Bear, ah ok. Can you open the minecraft installation folder? It should be C:\Program Files(x86)\Minecraft
#1794 [16:22] <Lucy_Bear> k one sec
#1795 [16:24] <Lucy_Bear> ok
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#1799 [16:27] <uaeboy131> CubeTheThird thx a lot, it worked
#1800 [16:27] <CubeTheThird> ah good!
#1801 [16:28] <uaeboy131> but it says old graphics card, this might prevent you from playing in the future
#1802 [16:28] <CubeTheThird> ya your graphics card is quite old
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#1804 [16:28] <uaeboy131> np I'll try buying a new one
#1805 [16:28] <uaeboy131> thc man, I appreciate it
#1806 [16:28] <CubeTheThird> Lucy_Bear, delete everything in that folder and try installing it again
#1807 [16:28] <uaeboy131> thx*
#1808 [16:29] <Lucy_Bear> ok will try thank you so much
#1809 [16:29] <uaeboy131> see ya later! :)
#1810 [16:29] <jordancrafters> thank you
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#1815 [16:41] * ChaosCrafterMC [ChaosCrafterMC@notlogged] has joined #minecrafthelp
#1816 [16:41] <ChaosCrafterMC> Hello so i have a little fps problem
#1817 [16:41] * bobo [bobo@notlogged] has joined #minecrafthelp
#1818 [16:41] <CubeTheThird> ChaosCrafterMC, as in your fps is low?
#1819 [16:42] * bobo is now known as Guest86627
#1820 [16:42] <ChaosCrafterMC> Well my fps is pretty good for playing,but every time a screen pop-up appears my game drops to 10fps
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#1822 [16:42] <ChaosCrafterMC> The pop ups are mostly from a teamspeak im on
#1823 [16:42] <CubeTheThird> ChaosCrafterMC, are you playing in fullscreen?
#1824 [16:42] <ChaosCrafterMC> No
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#1826 [16:43] <CubeTheThird> hmm odd
#1827 [16:43] <CubeTheThird> ChaosCrafterMC, let's check your graphics drivers
#1828 [16:43] <CubeTheThird> ??> ChaosCrafterMC win/dxdiag
#1829 [16:43] <VoxelHead> ChaosCrafterMC: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1831 [16:43] <ChaosCrafterMC> Ok 1sec,they are a bit older
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#1833 [16:43] <Lucy_Bear> just to say thanks it is now working
#1834 [16:44] <CubeTheThird> ah good!
#1835 [16:44] <Lucy_Bear> take care
#1836 [16:44] <CubeTheThird> you too!
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#1838 [16:45] <ChaosCrafterMC> Ok here you go,dxdiag http://paste.ubuntu.com/11828121/
#1839 [16:45] <CubeTheThird> ChaosCrafterMC, ok one moment
#1840 [16:46] <CubeTheThird> ChaosCrafterMC, hmm I see. Your graphics card is relatively old, though your drivers are up to date
#1841 [16:46] <CubeTheThird> ChaosCrafterMC, what is your FPS normally at?
#1842 [16:46] <ChaosCrafterMC> Im using the latest version of the optifine mod
#1843 [16:46] <ChaosCrafterMC> and its 200fps
#1844 [16:47] <CubeTheThird> ChaosCrafterMC, ok.. does it happen without the mod?
#1845 [16:47] <ChaosCrafterMC> 1 sec
#1846 [16:48] <Guest6705> i am trying to buy a new minecraft acount for my little sister and everything wa going well until i tryed to poot in the credit card info, all the info was corect but it cept on saying that it couldnt proceed at this moment and its bin doing that since yesterday.!!!!!
#1847 [16:48] <CubeTheThird> Guest6705, what kind of credit card?
#1848 [16:48] <Guest6705> visa
#1849 [16:48] <CubeTheThird> Guest6705, is it pre-paid?
#1850 [16:49] <Guest6705> no
#1851 [16:49] <CubeTheThird> Guest6705, hmm. you may need to contact your bank/credit card company to make sure they are not blocking international purchases to Sweden
#1852 [16:49] * iTrippy [iTrippy@notlogged] has joined #minecrafthelp
#1853 [16:49] <Guest6705> i am in america
#1854 [16:49] <iTrippy> Hello
#1855 [16:50] <Afootpluto> hi
#1856 [16:50] <CubeTheThird> Guest6705, yes, and Mojang is in Sweden
#1857 [16:50] <Guest6705> whats up with swedeb?
#1858 [16:50] <Guest6705> oh
#1859 [16:50] <iTrippy> CubeTheThird
#1860 [16:50] <CubeTheThird> yes?
#1861 [16:50] <Guest6705> well ok i will try thnx
#1862 [16:50] <iTrippy> I turned off the firewall, and the same issue is popping up
#1863 [16:50] <Guest6705> il be back if it doesnt work
#1864 [16:51] <iTrippy> Cube?
#1865 [16:51] <CubeTheThird> iTrippy, hmm sorry not sure what else to recommend, short of uninstalling mcafee
#1866 [16:51] <Afootpluto> ??> iTrippy av/mcafee/uninstall
#1867 [16:51] <VoxelHead> iTrippy: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
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#1870 [16:55] <ChaosCrafterMC> Cube?
#1871 [16:55] <CubeTheThird> yes?
#1872 [16:55] <ChaosCrafterMC> Do you know the teamspeak addon overwolf?
#1873 [16:55] <CubeTheThird> oh it's the overwolf addon that you're using?
#1874 [16:56] <ChaosCrafterMC> Yea,its has pop ups,but its happening with all the pop ups (antivirus popups,update popups etc.)
#1875 [16:56] <CubeTheThird> ChaosCrafterMC, are all these popups through overwolf?
#1876 [16:57] <ChaosCrafterMC> No
#1877 [16:57] <CubeTheThird> hmm
#1878 [16:57] <CubeTheThird> ChaosCrafterMC, would you be able to test disabling overwolf?
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#1880 [16:57] <ChaosCrafterMC> I just installed it,again
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#1882 [16:57] <ChaosCrafterMC> I have that problem also without overwolf
#1883 [16:58] <CubeTheThird> hmm ok
#1884 [16:58] <CubeTheThird> ChaosCrafterMC, can you open your nvidia control panel?
#1885 [16:58] <ChaosCrafterMC> Ok,opened
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#1887 [16:58] <CubeTheThird> ChaosCrafterMC, do you have settings for physx?
#1888 [16:59] <ChaosCrafterMC> Where can i find that?
#1889 [16:59] <CubeTheThird> ChaosCrafterMC, if your graphics card supports it, it should be in the settings
#1890 [17:00] * jvpcgames [jvpcgames@notlogged] has joined #minecrafthelp
#1891 [17:00] <ChaosCrafterMC> It says 3d settings,display,video and workstation
#1892 [17:00] <CubeTheThird> hmm I guess your card is too old for it then
#1893 [17:02] <ChaosCrafterMC> Its only in Minecraft
#1894 [17:02] <CubeTheThird> ChaosCrafterMC, hmm.. does it still happen if you enable vsync in minecraft?
#1895 [17:05] <ChaosCrafterMC> Let me try
#1896 [17:07] <ChaosCrafterMC> Ok i think you fixed it for me
#1897 [17:07] <CubeTheThird> oh good!
#1898 [17:07] <ChaosCrafterMC> I deleted the OptiFine mod in general
#1899 [17:07] <ChaosCrafterMC> And updated to 1.8.7
#1900 [17:07] <ChaosCrafterMC> Now my normal fps on 8chunks render distance is 80 and with overwolf it goes to 60
#1901 [17:07] <ChaosCrafterMC> which is good for me
#1902 [17:08] <CubeTheThird> your monitor probably can't display more than 60 anyways
#1903 [17:08] <ChaosCrafterMC> Thank you,its fixed for now,if it happens i will come again (hopefully not)
#1904 [17:08] <ChaosCrafterMC> And yes i have a pretty bad monitor
#1905 [17:08] <ChaosCrafterMC> 1024x768
#1906 [17:08] <CubeTheThird> I would assume it's at 60Hz like most monitors
#1907 [17:10] <ChaosCrafterMC> Yes probably,anyway thank you
#1908 [17:10] <ChaosCrafterMC> bye
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#1913 [17:14] <Dave_Strider> http://paste.ubuntu.com/11828214/
#1914 [17:15] <CubeTheThird> Dave_Strider, one moment
#1915 [17:15] <CubeTheThird> Dave_Strider, download and install http://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2032
#1916 [17:15] <Dave_Strider> ok and what after that?
#1917 [17:16] <CubeTheThird> Dave_Strider, after you install it, try the game again. You may need to reboot your computer first though
#1918 [17:16] <Dave_Strider> ok and thats it?
#1919 [17:16] <CubeTheThird> should be yes
#1920 [17:16] <Dave_Strider> ok thank u
#1921 [17:17] <CubeTheThird> no problem :3
#1922 [17:18] <Dave_Strider> the catalyst one right?
#1923 [17:19] <CubeTheThird> yes
#1924 [17:19] <Dave_Strider> ok that confused me for a little
#1925 [17:19] <Dave_Strider> ok it just finished downloading ima keep this tab open though
#1926 [17:19] <CubeTheThird> no problem. take your time
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#1930 [17:27] * Brooke is now known as Guest95896
#1931 [17:28] <Guest95896> When downloading minecraft it says it cannot be downloaded at this time to try again later. Then give me a page that says fatal error unable to download while being forced. Any suggestions
#1932 [17:28] <CubeTheThird> Guest95896, what anti-virus and firewall software do you have?
#1933 [17:29] <Guest95896> Norton
#1934 [17:29] <CubeTheThird> Guest95896, hmm ok. Let's try an alternative
#1935 [17:29] * SuperDuper5555 [SuperDuper5555@notlogged] has joined #minecrafthelp
#1936 [17:29] <CubeTheThird> ??> Guest95896 dl/win/alternate
#1937 [17:29] <VoxelHead> Guest95896: Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#1938 [17:30] <Guest95896> I've already tried that. With no luck.
#1939 [17:30] <SuperDuper5555> hhi
#1940 [17:30] <CubeTheThird> Guest95896, what does that one tell you?
#1941 [17:31] <Guest95896> Says it's being forced from net.minecraft.bootstrap.Bootstrap.execute(bootstrap Java 95)
#1942 [17:31] <CubeTheThird> Guest95896, copy the complete log onto http://paste.ubuntu.com and give the URL here.
#1943 [17:32] <Guest95896> I'm on an iOS. And trying to download on a pc.
#1944 [17:32] * Freddie2306 [Freddie2306@notlogged] has quit. (Ping timeout: 204 seconds)
#1945 [17:33] <CubeTheThird> Guest95896, can you join this chatroom on your pc?
#1946 [17:33] <Guest95896> Let me try
#1947 [17:33] <SuperDuper5555> i have a big problem
#1948 [17:33] <CubeTheThird> SuperDuper5555, what would that be?
#1949 [17:34] * brooke [brooke@notlogged] has joined #minecrafthelp
#1950 [17:34] <SuperDuper5555> my minecraft launcher always crashed
#1951 [17:34] <CubeTheThird> SuperDuper5555, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1952 [17:34] <SuperDuper5555> i want a help
#1953 [17:34] <brooke> okay, I got it logged on
#1954 [17:34] * brooke is now known as Guest2987
#1955 [17:35] <SuperDuper5555> i do it
#1956 [17:35] <CubeTheThird> Guest2987, alright, can you copy the log from the launcher onto http://paste.ubuntu.com and give the URL here.
#1957 [17:36] <SuperDuper5555> CubeTheThird: i copy a link
#1958 [17:36] <CubeTheThird> SuperDuper5555, ok give it here
#1959 [17:36] <SuperDuper5555> 11828313
#1960 [17:36] <Guest2987> the launcher wont let me copy to do it
#1961 [17:36] <CubeTheThird> SuperDuper5555, one moment
#1962 [17:36] <CubeTheThird> ??> Guest2987 win/edit
#1963 [17:36] <VoxelHead> Guest2987: As in all programs, CTRL+A is Select All. CTRL+C is Copy, CTRL+V is Paste.
#1964 [17:36] <Guest2987> Ah thanks
#1965 [17:37] <CubeTheThird> SuperDuper5555, download and install http://www.nvidia.com/download/driverResults.aspx/82465/en-us
#1966 [17:37] <SuperDuper5555> can help my right now?
#1967 [17:37] * igormasterpvp [igormasterpvp@notlogged] has joined #minecrafthelp
#1968 [17:37] <SuperDuper5555> kk thanks:)
#1969 [17:37] <SuperDuper5555> kk thanks:)
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#1971 [17:38] <SuperDuper5555> first onw?
#1972 [17:38] <CubeTheThird> SuperDuper5555, after you install that, try the game again
#1973 [17:39] * Guest95896 [Guest95896@notlogged] has quit. (Ping timeout: 204 seconds)
#1974 [17:39] <SuperDuper5555> ok but there a 2 nvidia
#1975 [17:39] <SuperDuper5555> what i install?
#1976 [17:39] <Guest2987> i am so lost as to what i need to do after i get the launcher page copied
#1977 [17:39] <CubeTheThird> SuperDuper5555, 2? get the first one with the green download button
#1978 [17:39] <CubeTheThird> Guest2987, paste it onto this website: http://paste.ubuntu.com
#1979 [17:39] <SuperDuper5555> ok thankss
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#1982 [17:40] <Guest2987> okay, i did that
#1983 [17:40] <CubeTheThird> Guest2987, now submit the paste with the 'Paste!' button at the bottom of the page
#1984 [17:40] <Guest2987> i did
#1985 [17:40] <SuperDuper5555> if it dos,t work?
#1986 [17:40] <CubeTheThird> Guest2987, ok, now copy the website address of your paste and give it here
#1987 [17:41] <CubeTheThird> SuperDuper5555, then reboot your computer
#1988 [17:41] <Guest2987> http://paste.ubuntu.com/11828318/
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#1990 [17:41] <CubeTheThird> Guest2987, hmm, can you temporarily disable Norton to test?
#1991 [17:41] <Guest2987> i can try. Not my computer
#1992 [17:42] <CubeTheThird> lol
#1993 [17:43] <Guest2987> it s deactivated lol trying to help my girls little brother out
#1994 [17:43] <CubeTheThird> Guest2987, oh it's not activated? I'd recommend uninstalling it in that case
#1995 [17:44] <Guest2987> i just did
#1996 [17:44] <CubeTheThird> Guest2987, ok. You may have to reboot for it to fully take effect
#1997 [17:44] <Guest2987> okay im gonna try it again
#1998 [17:47] <Guest2987> I think its a lost hope they have so much crap on this computer.like something called slimvleaner plus
#1999 [17:47] <Guest2987> slimcleaner
#2000 [17:48] <CubeTheThird> ok let's do a malware scan
#2001 [17:48] <CubeTheThird> ??> Guest2987 av/adwcleaner
#2002 [17:48] <VoxelHead> Guest2987: ADWCleaner is an utility to clean a PC which is infested with malware.
#2003 [17:48] <VoxelHead> Guest2987: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#2004 [17:49] <SuperDuper5555> CubeTheThird: thanks man you help my
#2005 [17:49] <CubeTheThird> no problem :)
#2006 [17:49] <SuperDuper5555> ^_^"
#2007 [17:50] <Guest2987> it wont download. Thanks for trying to help. Im going to try the laptop
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#2012 [18:02] <ag> hello
#2013 [18:02] <Bugboy1028> hello
#2014 [18:02] <ag> when i try to verify claim my server its loading ton of time and nothing happens
#2015 [18:02] <Bugboy1028> verify claim server?
#2016 [18:03] <Bugboy1028> what is your server ip?
#2017 [18:03] <ag> ultimate-factions.mcph.co
#2018 [18:03] <CubeTheThird> ag, you'll want to ask in #minecraftforums about that
#2019 [18:04] <Bugboy1028> Yes
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#2034 [18:16] * I_do_not_get_this [I_do_not_get_this@notlogged] has joined #minecrafthelp
#2035 [18:17] <AJ55> A couple days ago I tried to log into my MC account and it said I have the wrong password, not only for mine but for my brothers password as well. Today I tried to log into both accounts again yet it still says I have the wrong password. I tried to reset the passwords but I still havent gotten any emails from Mojang. Please help.
#2036 [18:17] <Bugboy1028> How long you waited, AJ55?
#2037 [18:17] <Bugboy1028> wait
#2038 [18:17] <AJ55> its been three days
#2039 [18:18] * conceta27 [conceta27@notlogged] has joined #minecrafthelp
#2040 [18:18] <I_do_not_get_this> What is happning i try to login to my account on my computer but i never filled out any private policies and it askes me what they are then i press clueless and send the email to my dad and he approves the message so he noe has to login on my computer and it does the same
#2041 [18:18] <Bugboy1028> Today and yesterday didn't count
#2042 [18:18] * LLLenFusion [LLLenFusion@notlogged] has joined #minecrafthelp
#2043 [18:18] <AJ55> I tried to log in on Thursday
#2044 [18:18] <Bugboy1028> AJ55, you have to wait until Tuesday or Wednesday
#2045 [18:18] <I_do_not_get_this> What is happning
#2046 [18:19] <AJ55> Well what can I do in the meantime?
#2047 [18:19] * funmobile [funmobile@notlogged] has joined #minecrafthelp
#2048 [18:19] <I_do_not_get_this> What is happning i try to login to my account on my computer but i never filled out any private policies and it askes me what they are then i press clueless and send the email to my dad and he approves the message so he noe has to login on my computer and it does the same
#2049 [18:19] <funmobile> anyone here
#2050 [18:20] <I_do_not_get_this> i is her
#2051 [18:21] * AJ55 [AJ55@notlogged] has quit. (Quit: Web client closed)
#2052 [18:21] <conceta27> My friend is playing minecraft with the same internet but it not working on my laptop oh please help me i realy need u guys
#2053 [18:22] <conceta27> what do i do?
#2054 [18:22] <I_do_not_get_this> What is happning i try to login to my account on my computer but i never filled out any private policies and it askes me what they are then i press clueless and send the email to my dad and he approves the message so he noe has to login on my computer and it does the same
#2055 [18:22] <conceta27> every other game is working fine with the internet minecraft is not
#2056 [18:23] <LLLenFusion> Helo, my solo mineacraft does not work, its generation puts me in court and download and made my pc overheating could. You help me ?
#2057 [18:23] <I_do_not_get_this> What is happning i try to login to my account on my computer but i never filled out any private policies and it askes me what they are then i press clueless and send the email to my dad and he approves the message so he noe has to login on my computer and it does the same ?? Anybody have a idea
#2058 [18:24] <funmobile> i cant find the right minecraft to downlode it allways says minecraft is not conpatable for my computer
#2059 [18:24] <conceta27> and when i try to play single payler it lages
#2060 [18:24] <conceta27> and crashes
#2061 [18:24] <Bugboy1028> ??> conceta27 win/dxdiag
#2062 [18:24] <VoxelHead> conceta27: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2063 [18:24] <conceta27> and multiplayer does not conncet but on my friends it does
#2064 [18:24] <Bugboy1028> I_do_not_get_this, It's part of Microsoft policies
#2065 [18:25] * joao [joao@notlogged] has joined #minecrafthelp
#2066 [18:25] <I_do_not_get_this> but how will i log on???
#2067 [18:25] <joao>
#2068 [18:25] * DAVID_QUIROS [DAVID_QUIROS@notlogged] has joined #minecrafthelp
#2069 [18:26] <funmobile> PLEAS HELP
#2070 [18:26] * DAVID_QUIROS [DAVID_QUIROS@notlogged] has quit. (Client Quit)
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#2072 [18:27] * gabriel [gabriel@notlogged] has joined #minecrafthelp
#2073 [18:27] <funmobile> hello
#2074 [18:27] * Dave_Strider [Dave_Strider@notlogged] has quit. (Ping timeout: 204 seconds)
#2075 [18:29] <funmobile> hhmmmm
#2076 [18:30] * aaiach [aaiach@notlogged] has joined #minecrafthelp
#2077 [18:30] <funmobile> hello
#2078 [18:31] <conceta27> it still isnt working'
#2079 [18:31] <conceta27> :(
#2080 [18:31] <funmobile> anyone there
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#2083 [18:32] <aaiach> Hi :) Is anyone here able to help me regarding the minecon cape?
#2084 [18:32] <I_do_not_get_this> but how will i log on??? with the privacy policys not being able to change or seee
#2085 [18:32] <funmobile> no
#2086 [18:32] <aaiach> ?
#2087 [18:32] <I_do_not_get_this> dis makes no sence it just makes circles
#2088 [18:33] <funmobile> lol
#2089 [18:33] <I_do_not_get_this> it goes in circles
#2090 [18:33] <I_do_not_get_this> log in
#2091 [18:33] <I_do_not_get_this> policy
#2092 [18:33] <funmobile> who
#2093 [18:33] <I_do_not_get_this> clueless
#2094 [18:33] <I_do_not_get_this> email
#2095 [18:33] <I_do_not_get_this> log in
#2096 [18:33] * LLLenFusion [LLLenFusion@notlogged] has quit. (Ping timeout: 204 seconds)
#2097 [18:34] <funmobile> who works here
#2098 [18:34] <I_do_not_get_this> idk
#2099 [18:34] <funmobile> im bored
#2100 [18:35] <I_do_not_get_this> i si wating for a ansere
#2101 [18:35] <funmobile> from who
#2102 [18:36] * millikid [millikid@notlogged] has joined #minecrafthelp
#2103 [18:36] <I_do_not_get_this> anyone
#2104 [18:37] <funmobile> what was the anser
#2105 [18:37] <I_do_not_get_this> no anser
#2106 [18:37] <I_do_not_get_this> yet
#2107 [18:38] <funmobile> o i meant qustgen
#2108 [18:38] <I_do_not_get_this> oh ok
#2109 [18:38] <I_do_not_get_this> What is happning i try to login to my account on my computer but i never filled out any private policies and it askes me what they are then i press clueless and send the email to my dad and he approves the message so he noe has to login on my computer and it does the same ?? Anybody have a idea
#2110 [18:38] <I_do_not_get_this> that was it
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#2112 [18:39] <funmobile> oooooooooo
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#2116 [18:41] <funmobile> hmmmmm
#2117 [18:44] <funmobile> hmmmmm
#2118 [18:44] <funmobile> oooooo [16:39] == mode/#minecrafthelp [+q *!webchat@adsl-107-209-220-221.dsl.chi2ca.sbcglobal.net] by VoxelHead [16:39] == mode/#minecrafthelp [-q *!webchat@adsl-107-209-220-221.dsl.chi2ca.sbcglobal.net] by VoxelHead [16:40] == ANgelo109 [webchat@186.42.106.228] has joined #minecrafthelp [16:40] == Fabio_Dre [webchat@p5B3711AF.dip0.t-ipconnect.de] has joined #minecrafthelp [16:41] == millikid [webchat@24-197-249-31.dh
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#2120 [18:44] <funmobile> Welcome to #minecrafthelp: The community support channel for Minecraft | Capes will be distributed after MineCon | Account issue? http://is.gd/mc_acct | Rules: http://is.gd/mch_rules | Client: 1.8.7; Server: 1.8.7; Launcher: 1.6.13; Pocket Edition: 0.11.1 | We only support non-modded current releases.] [16:19] == funmobile [webchat@adsl-107-209-220-221.dsl.chi2ca.sbcglobal.net] has joined #minecrafthelp [16:19] -Esper
#2121 [18:45] * Fabio_Dre [Fabio_Dre@notlogged] has joined #minecrafthelp
#2122 [18:45] <Pangea> funmobile, what do you need
#2123 [18:46] <funmobile> sorry my bro mest with the computer
#2124 [18:46] * Gothclaudia [Gothclaudia@notlogged] has joined #minecrafthelp
#2125 [18:46] <Pangea> do you.. need anything?
#2126 [18:46] <I_do_not_get_this> i sort of do
#2127 [18:46] <I_do_not_get_this> need help
#2128 [18:47] <funmobile> yes i do
#2129 [18:47] <Pangea> I_do_not_get_this, what do you need
#2130 [18:47] <I_do_not_get_this> What is happning is i try to login to my account on my computer but i never filled out any private policies and it askes me what they are then i press clueless and send the email to my dad and he approves the message so he noe has to login on my computer and it does the same ?? Anybody have a idea
#2131 [18:47] <Pangea> what does it say when you try to login?
#2132 [18:47] <Pangea> what does it say when you try to login?
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#2135 [18:49] <funmobile> this is my problom <funmobile> i cant find the right minecraft to downlode it allways says minecraft is not conpatable for my computer
#2136 [18:49] * wolfmitchell [wolfmitchell@notlogged] has joined #minecrafthelp
#2137 [18:49] * VoxelHead kicked wolfmitchell from #minecrafthelp (Reason: olfmitchell :Banned: Disrespecting channel operators, ban evasion.)
#2138 [18:49] <I_do_not_get_this> Confirm your identity Since you are logging in from this computer for the first time we need you to confirm your identity before you can continue. This is to make sure that your account isn't used without your authorization. To confirm your identity, please answer the questions below.
#2139 [18:49] <I_do_not_get_this> i logined befor
#2140 [18:49] <funmobile> <funmobile> i cant find the right minecraft to downlode it allways says minecraft is not conpatable for my computer
#2141 [18:50] <Pangea> funmobile, so you're trying to download minecraft?
#2142 [18:50] <funmobile> yes
#2143 [18:50] <Pangea> I_do_not_get_this, and did you answer the questions?
#2144 [18:50] <Pangea> funmobile you are on windows, correct?
#2145 [18:50] <funmobile> yes
#2146 [18:51] <I_do_not_get_this> i never set ant questions
#2147 [18:51] <Pangea> I_do_not_get_this, are you sure your parents didn't set any?
#2148 [18:52] <Pangea> funmobile, download and run https://launcher.mojang.com/download/MinecraftInstaller.msi
#2149 [18:52] <I_do_not_get_this> my dad knows nothing about this and does not care my mom stays away from any of my electronics
#2150 [18:52] <funmobile> think you so much
#2151 [18:54] <Pangea> I_do_not_get_this, one sec
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#2153 [18:58] * coolcrafter_x_ [coolcrafter_x_@notlogged] has joined #minecrafthelp
#2154 [18:59] <coolcrafter_x_> hey guys
#2155 [19:00] <I_do_not_get_this> hi
#2156 [19:00] * igor_gamer00 [igor_gamer00@notlogged] has quit. (Ping timeout: 204 seconds)
#2157 [19:02] <coolcrafter_x_> someone here can tell me the link of Driver do intel Graphics media accelerator
#2158 [19:03] <funmobile> its not loding
#2159 [19:04] <Extreme> ??> coolcrafter_x_ win/dxdiag
#2160 [19:04] <VoxelHead> coolcrafter_x_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2161 [19:04] <I_do_not_get_this> Confirm your identity Since you are logging in from this computer for the first time we need you to confirm your identity before you can continue. This is to make sure that your account isn't used without your authorization. To confirm your identity, please answer the questions below.
#2162 [19:05] <funmobile> coolcrafter google it
#2163 [19:06] <coolcrafter_x_> But I have this stufs
#2164 [19:06] <funmobile> what stufs
#2165 [19:06] <coolcrafter_x_> I found the mistakes
#2166 [19:06] <funmobile> o ok
#2167 [19:07] <coolcrafter_x_> sorry, I don't know speek english vere well
#2168 [19:07] * Oddstr13 is now known as Odd|Away
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#2171 [19:09] <funmobile> my minecraft is coroptid
#2172 [19:09] <coolcrafter_x_> what I have to do after find the mistake, my minecraft don't opened
#2173 [19:10] <funmobile> what is a ctcp
#2174 [19:11] <I_do_not_get_this> i wonder when Pangea will have the info for me??
#2175 [19:12] <I_do_not_get_this> I want to end the circle
#2176 [19:16] <Pangea> I_do_not_get_this, did you buy minecraft online?
#2177 [19:17] * Odd|Away is now known as Oddstr13
#2178 [19:19] <I_do_not_get_this> i bought minecraft on minecraft.net online
#2179 [19:22] <Pangea> I_do_not_get_this, you need to find your transaction ID and contact Mojang directly
#2180 [19:22] <Pangea> ??> I_do_not_get_this mojang/email
#2181 [19:22] <VoxelHead> I_do_not_get_this: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2182 [19:22] <VoxelHead> I_do_not_get_this: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#2183 [19:23] * meow [meow@notlogged] has joined #minecrafthelp
#2184 [19:23] <meow> Do
#2185 [19:23] <meow> so
#2186 [19:23] <meow> It says a name is availble in namemc
#2187 [19:23] <meow> but in mojang I cant take it
#2188 [19:23] <meow> halp
#2189 [19:24] <Pangea> meow, what name
#2190 [19:24] <GreyVulpine> meow - Don't trust third-party resources
#2191 [19:24] <meow> o
#2192 [19:24] <meow> ima leave
#2193 [19:24] <meow> this looks and sounds sketcy
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#2195 [19:24] <Pangea> ..
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#2201 [19:31] <theunicornwaffle> bye
#2202 [19:31] <theunicornwaffle> hello
#2203 [19:32] <theunicornwaffle> I don't need help but ima talk here anyways :)
#2204 [19:33] <GreyVulpine> This is a tech support channel for minecraft, please keep offtopic chatter to the #lobby or other channels.
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#2209 [19:44] <BunnyLover> i'veloaded Froge and downloaded some Mods as outlined in multiple tutorials, but when I open Minecraft the mods do not show up in the Mods list. Any suggestions?
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#2212 [19:45] <cabbos13> having issue with my pixels not loading
#2213 [19:45] <cabbos13> http://paste.ubuntu.com/11827286/
#2214 [19:46] * funmobile [funmobile@notlogged] has quit. (Ping timeout: 204 seconds)
#2215 [19:46] <cabbos13> my pixel format isnt acceptable
#2216 [19:47] <cabbos13> i dont know why cause its a new proccessor
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#2218 [19:49] <cabbos13> http://paste.ubuntu.com/11827286/
#2219 [19:49] <cabbos13> my pixel format isnt acceptable what i can i do
#2220 [19:51] <Pangea> cabo, one second
#2221 [19:51] <Pangea> cabbos13
#2222 [19:53] <Pangea> cabbos13, download and install https://downloadcenter.intel.com/download/22166
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#2225 [19:54] <cabbos13> i have that but it shows no updates
#2226 [19:55] <GreyVulpine> The download given to you by Pangea is an updated driver for your system
#2227 [19:55] <cabbos13> ok
#2228 [19:55] <cabbos13> its almost done downloading
#2229 [19:56] <GreenKoopaBros> Hello. I have a serious problem. I have always been able to play Minecraft. When trying to log on today, however, I was told that my Launcher needed updated. However, the Launcher refuses to update, saying that it is unable to. This happens right after I open the Launcher. A small update window pops up, it tries to update a few times, resetting itself, and then just gives up. Can someone help me?
#2230 [19:56] <GreyVulpine> GreenKoopaBros - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
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#2232 [19:56] <GreenKoopaBros> How do I post an error log when there is not one to post?
#2233 [19:57] <GreyVulpine> GreenKoopaBros - Please give us the contents of the log generated by the launcher
#2234 [19:58] <GreenKoopaBros> Ohhhh, the Native Log?
#2235 [19:58] <cabbos13> its done downloading what do i do now
#2236 [19:58] <GreyVulpine> cabbos13 - Run it
#2237 [19:59] <GreyVulpine> GreenKoopaBros - Yes.
#2238 [19:59] <GreenKoopaBros> http://paste.ubuntu.com/11828807/ I hope this explains my woes
#2239 [20:01] <GreenKoopaBros> You must understand why I am sad. I read around the internet and have deleted my Minecraft (wiped completely) and the only way to get it again is to open the Launcher. Thus circling back to my problem.
#2240 [20:01] <GreyVulpine> GreenKoopaBros - Chances are, you've got some sort of security software that's blocking minecraft from running correctly
#2241 [20:02] <GreenKoopaBros> Hmmm, I do run Windows defender. Would that be it?
#2242 [20:02] <GreenKoopaBros> Or even my firewall?
#2243 [20:02] <GreyVulpine> GreenKoopaBros - Check your firewall
#2244 [20:04] <GreenKoopaBros> Sometimes I wonder if the firewall is more of a hinderance than a help for gamers. I have disabled it and am now trying the launcher again.
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#2246 [20:09] <GreenKoopaBros> That did not fix it. It's weird. It tries to update, but it keeps resetting itself to start back at 0%. Is there a way to manually download this Runtime that is required for the new launcher?
#2247 [20:10] <GreyVulpine> GreenKoopaBros - Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#2248 [20:10] <GreenKoopaBros> I will try that. I did see that before, but was unsure.
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#2254 [20:12] <GreenKoopaBros> I was actually looking for this older launcher style, since the Java free launcher wasn't working. Thank you so much. I'm sure this will work.
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#2256 [20:14] <GreenKoopaBros> I will remember to come back here if I have any other questions. It can be a bit taxing stumbling over the internets many forums. Thanks again!
#2257 [20:14] <tmack> hi
#2258 [20:14] * GreyVulpine tips hat
#2258 [20:15] <tmack> I forgot my email and my username how can i log in ?
#2259 [20:17] <GreyVulpine> tmack - Go here: https://minecraft.net/retrievename -- Put in all the email addresses you use. The right one will send you back an email containing your ingame username. That'll be the email address you use to log into minecraft with.
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#2263 [20:18] <tmack> it will send a email to the right one ? how will i know to which email it sent it too ?
#2264 [20:18] <GreyVulpine> tmack - You will know, since you'll put in that email address
#2265 [20:19] <tmack> do i need to log in to every single email adress?
#2266 [20:19] <GreyVulpine> tmack - Yes
#2267 [20:19] <tmack> is that the only way because i tried way too much email to try and create my account that i dont remember all of them
#2268 [20:20] <Lightslayer5> Can someone help me? When I load the minecraft server launcher it stays up for a while and then closes without server log or error message.
#2269 [20:20] <GreyVulpine> tmack - Otherwise, please send in a support ticket to Mojang's Customer Support with your transaction ID so they can help you recover your account. You can do so here: https://help.mojang.com/customer/portal/emails/new
#2270 [20:20] <GreyVulpine> Lightslayer5 - DId you agree to the EULA.txt file?
#2271 [20:21] <tmack> ok thank you
#2272 [20:21] <Lightslayer5> Yes, everything shows up, and i entered the information too.
#2273 [20:21] <GreyVulpine> Lightslayer5 - Did you open up the EULA.txt file?
#2274 [20:22] <Lightslayer5> Yes
#2275 [20:22] <GreyVulpine> Lightslayer5 - Alright, please post the contents of the latest.log from the server's logs folder to http://paste.ubuntu.com and submit it, then give us the URL
#2276 [20:23] <Lightslayer5> http://paste.ubuntu.com/11828889/
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#2278 [20:25] <GreyVulpine> Looks like the server had issues with converting the player profiles. Could you remove the players folder?
#2279 [20:25] <Lightslayer5> Let me do that real quick
#2280 [20:25] <Lightslayer5> Okay I've done that.
#2281 [20:26] <GreyVulpine> Try the server again
#2282 [20:26] <Lightslayer5> Well it hasn't closed down yet.
#2283 [20:26] <GreyVulpine> Try connecting
#2284 [20:27] <Lightslayer5> It says failed to connect to server
#2285 [20:28] <GreyVulpine> Open up the server.properties file. Remove the ip address from server-ip= and save it, then restart the server and connect again
#2286 [20:28] <Lightslayer5> Well how am I supposed to connect when theres no ip put in?
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#2288 [20:29] <GreyVulpine> server-ip= doesn't do what you think it does.
#2289 [20:29] <Lightslayer5> Then what does it do? Sorry I'm not too skilled in this.
#2290 [20:30] <GreyVulpine> You're thinking server-ip= is like the address on the front of your house. It isn't. It actually is saying, "Only people from this address can connect to the server."
#2291 [20:31] <Lightslayer5> Okay
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#2293 [20:31] <GreyVulpine> Leave the server-ip= blank, instead, use 127.0.0.1 to connect to your own server, locally.
#2294 [20:32] <Lightslayer5> If I want to have a friend join to the server too, how do I make it work?
#2295 [20:33] <Lightslayer5> Oh and I still can't connect with the 127.0.0.1
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#2301 [20:38] <minegrass> itest
#2302 [20:38] <minegrass> Can anybody hear me
#2303 [20:38] <stupid3700> Loud and clear.
#2304 [20:39] <minegrass> I came here for technical support
#2305 [20:39] <stupid3700> Ask your question.
#2306 [20:39] <minegrass> any chance of it happening?
#2307 [20:39] <minegrass> k
#2308 [20:39] <minegrass> I purchased Minecraft a couple years ago, and migrated to the new system. Now when I log in to Minecraft I can only play the demo
#2309 [20:39] <stupid3700> Minecraft username?
#2310 [20:40] <minegrass> minegrass
#2311 [20:41] <stupid3700> ??> minegrass account/paid
#2312 [20:41] <VoxelHead> minegrass: There is a very simple way to see whether Mojang believes your account is paid for or not. Log in at https://account.mojang.com/me and look for a 'My Games' heading. If you don't see Minecraft listed there, nor in My Gift Codes, then that account has not bought Minecraft.
#2313 [20:41] <VoxelHead> minegrass: See http://i.imgur.com/ySNIi0V.png for an exemplary picture.
#2314 [20:42] <stupid3700> Actually, that username is not premium.
#2315 [20:42] <minegrass> are you sure?
#2316 [20:42] <stupid3700> Yes
#2317 [20:42] <minegrass> also no, i didn't see the game there
#2318 [20:43] <stupid3700> The username 'minegrass' is not premium.
#2319 [20:44] <minegrass> can i re-purchase it?
#2320 [20:45] <stupid3700> You can.
#2321 [20:45] <stupid3700> That username is not in use
#2322 [20:45] <minegrass> wow
#2323 [20:45] <minegrass> I swore I was using minegrass for the longest time
#2324 [20:45] <minegrass> can you check my email?
#2325 [20:46] <stupid3700> I'm afraid not
#2326 [20:46] <stupid3700> We're not Mojang
#2327 [20:46] <stupid3700> Just using publicly accessible stuff
#2328 [20:46] <minegrass> ok
#2329 [20:47] <stupid3700> If you happen to have your transaction ID, you can email Mojang about it
#2330 [20:48] <minegrass> Only my father has access to that I'm guessing, as he is the one who bought the game for me
#2331 [20:49] <minegrass> I'm going to create a new account anyways and purchase another copy of the game. I find it baffling minegrass isn't in use
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#2338 [20:54] <tmack> Hi i only know my Username but i cant remember my password and my email what can i do to log in
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#2342 [21:00] <Kat_> Hi! So I have been playing minecraft on and off, and almost every time I try and open up Minecraft from the launcher, I crash. I have updated Java a number of times, and deleted Minecraft a lot. Hopefully you guys can help? Thank you!
#2343 [21:00] * Lucifer711 [Lucifer711@notlogged] has joined #minecrafthelp
#2344 [21:04] * Name_Gose_Here_ [Name_Gose_Here_@notlogged] has joined #minecrafthelp
#2345 [21:04] <Name_Gose_Here_> HELLO
#2346 [21:05] * tmack [tmack@notlogged] has quit. (Quit: Web client closed)
#2347 [21:05] <Name_Gose_Here_> ADD me on ps3 i have hunger games maps
#2348 [21:05] * manu [manu@notlogged] has joined #minecrafthelp
#2349 [21:06] <Name_Gose_Here_> hello
#2350 [21:06] <Afootpluto> Name_Gose_Here_, no
#2351 [21:06] <Name_Gose_Here_> yes?
#2352 [21:06] * GreyVulpine kicked Name_Gose_Here_ from #minecrafthelp (Reason: ame_Gose_Here_ :Please don't advertise here.)
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#2356 [21:12] <Kat_> Hello? Anyone?
#2357 [21:14] <Afootpluto> ??> Kat_ launcher/crash-log
#2358 [21:14] <VoxelHead> Kat_: We need to see your crash log, which appears after a crash.
#2359 [21:14] <VoxelHead> Kat_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2360 [21:14] <Kat_> Alright, one second.
#2361 [21:15] <Kat_> Here ya go: http://paste.ubuntu.com/11829021/
#2362 [21:15] * pigthekid [pigthekid@notlogged] has joined #minecrafthelp
#2363 [21:16] <pigthekid> i am trying to help my son find his login info
#2364 [21:16] <Afootpluto> Kat_, can you paste the contents of C:\Users\Katie\AppData\Roaming\.minecraft\hs_err_pid7260.log to paste.ubuntu.com
#2365 [21:16] <Kat_> Sure, give me a minute
#2366 [21:17] <pigthekid> thanks
#2367 [21:19] <Kat_> It won't open?
#2368 [21:19] * ExoKruzer [ExoKruzer@notlogged] has joined #minecrafthelp
#2369 [21:19] <Afootpluto> Kat_, what happens when you try to open it?
#2370 [21:20] <Kat_> It loads for about 30 seconds, then freezes my computer and after it unfreezes, it doesn't open.
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#2375 [21:28] <Killercommando2_> Well I have a problem that when I go onto minecraft the servers that I know are up and the test servers says Java.lang.nullpointerexception: group and when I try to load single player it crashes me!!!
#2376 [21:32] * Slipher [Slipher@notlogged] has joined #minecrafthelp
#2377 [21:32] <Slipher> Help
#2378 [21:32] <Slipher> May I get some help
#2379 [21:33] <Kat_> Afootpluto, I'm going to try and restart my computer and see if I can open up things after I restart it. I'll be back soon.
#2380 [21:33] * FearTheBeast [FearTheBeast@notlogged] has joined #minecrafthelp
#2381 [21:33] <Slipher> Can a mod help
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#2384 [21:35] <FearTheBeast> the transaction went through but all i cand do is play demo
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#2388 [21:38] <pigthekid> im trying to get my login info please help
#2389 [21:38] <FearTheBeast> what do you meen get info
#2390 [21:38] * Kat_ [Kat_@notlogged] has joined #minecrafthelp
#2391 [21:39] <Kat_> hey, it opened!
#2392 [21:39] * Killercommando2 [Killercommando2@notlogged] has joined #minecrafthelp
#2393 [21:40] <pigthekid> it open?
#2394 [21:40] * I_do_not_get_this [I_do_not_get_this@notlogged] has joined #minecrafthelp
#2395 [21:40] <FearTheBeast> @pigthekid what do you meen by geting login info
#2396 [21:41] <I_do_not_get_this> Logging in to your Mojang account (Log out) Since you are logging in from this computer for the first time we need you to confirm your identity before you can continue. This is to make sure that your account isn't used without your authorization. I did not set any
#2397 [21:41] <pigthekid> i i for got my password and email that i used
#2398 [21:41] <I_do_not_get_this> Clueless Send email
#2399 [21:41] <FearTheBeast> oh then idk
#2400 [21:42] <I_do_not_get_this> but no
#2401 [21:42] <Andrio> Did not set any what?
#2402 [21:42] <Kat_> Afootpluto, here's the paste from hs_err_pid7260.log: # # A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000000006061414c, pid=7260, tid=1968 # # JRE version: Java(TM) SE Runtime Environment (
#2403 [21:42] <FearTheBeast> can you help me i paid for it but i can only play demo
#2404 [21:42] * I_do_not_get_this [I_do_not_get_this@notlogged] has quit. (Client Quit)
#2405 [21:43] <Andrio> FearTheBeast, did you choose a name yet?
#2406 [21:43] <Pangea> FearTheBeast, email mojang with your transaction ID
#2407 [21:43] <Pangea> Kat_, can you paste that text at paste.ubuntu.com and give us the link
#2408 [21:43] <FearTheBeast> yes and how do i dothat
#2409 [21:43] * Killercommando2 [Killercommando2@notlogged] has quit. (Ping timeout: 204 seconds)
#2410 [21:43] <FearTheBeast> email mojang
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#2412 [21:43] <Pangea> do you have your transaction ID?
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#2414 [21:44] <FearTheBeast> i csn get it
#2415 [21:44] <Pangea> ??> FearTheBeast mojang/email
#2416 [21:44] <VoxelHead> FearTheBeast: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2417 [21:44] <VoxelHead> FearTheBeast: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#2418 [21:44] <Kat_> here's the hs_err_pid7260.log paste: http://paste.ubuntu.com/11829086/
#2419 [21:45] <Pangea> Kat_, you probably need to reinstall java
#2420 [21:45] <FearTheBeast> ok thank you helped aloute @pigthekid hopeyo u find a solution
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#2422 [21:45] <Kat_> which one should I reinstall?
#2423 [21:45] <Pangea> Kat_, I'll get you a link
#2424 [21:45] <Pangea> ??> Kat_ java
#2425 [21:45] <VoxelHead> Kat_: You can get Java 8 for most common platforms here: http://java.com/en/download/manual.jsp
#2426 [21:46] <VoxelHead> Kat_: If your platform is not listed here, see ?? java/1.8 for a full list of builds for Java 8.
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#2428 [21:46] <Kat_> Alright, thank you!
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#2430 [21:47] <marjolaine> unable to update the Minecraft Native Launcher
#2431 [21:47] * FearTheBeast [FearTheBeast@notlogged] has joined #minecrafthelp
#2432 [21:47] <Pangea> marjolaine, what's wrong?
#2433 [21:47] <FearTheBeast> when i email mojang what do i put for subject and message
#2434 [21:48] <Pangea> FearTheBeast, whatever you think should be there, it's not too important
#2435 [21:48] <FearTheBeast> ok\
#2436 [21:49] <marjolaine> when i start the Minecraft, it begain to downloading native launcher, and then unable to update
#2437 [21:50] <Pangea> marjolaine, where does it say unable to update?
#2438 [21:50] <marjolaine> have tried reinstall and disabled Anti-Viru, but it does not work
#2439 [21:51] * Drxtrap [Drxtrap@notlogged] has joined #minecrafthelp
#2440 [21:51] <marjolaine> When i start the program
#2441 [21:51] <Pangea> try reinstalling minecraft?
#2442 [21:52] <Pangea> ??> marjolaine dl/client
#2443 [21:52] <Kat_> So, I think I installed java. Should I try launching minecraft again?
#2444 [21:52] <VoxelHead> marjolaine: You may download the latest version of the launcher from https://minecraft.net/download
#2445 [21:52] <VoxelHead> marjolaine: Also see ?? dl/client/<os> for os specific versions.
#2446 [21:52] <Pangea> Kat_, yes
#2447 [21:52] <marjolaine> Jump out of a window
#2448 [21:52] <Pangea> marjolaine, please don't say that
#2449 [21:53] <Kat_> alrighty
#2450 [21:53] <Drxtrap> Alguem me ajuda, meu minecraft fala que falta driver mais n tem nenhum driver faltando estão todos atualizados
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#2452 [21:54] <marjolaine> thanks voxelhead
#2453 [21:54] <marjolaine> it works
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#2455 [21:55] <Drxtrap> por favor me respondem
#2456 [21:55] <Kat_> omg thank you so much!! i'll come back if I need anymore help!! thank you for helping!! <3
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#2458 [21:55] <Pangea> no problem
#2459 [21:56] <neilpancakes> How do I update the graphics on my computer in order to play minecraft?>
#2460 [21:56] <Pangea> Drxtrap, please use translate.google.com
#2461 [21:56] <Pangea> neilpancakes, do you have a dxdiag log?
#2462 [21:56] <Drxtrap> meu minecraft fala que tem que atualizar os Drivers mais eu atualizei todos já e ainda não funcionou
#2463 [21:56] <neilpancakes> Yes i tried doing that and got stuck after getting to ubuntu
#2464 [21:57] <Pangea> neilpancakes, after you do the ubuntu thing, can you paste the link of the page here?
#2465 [21:58] <Drxtrap> isso que eu quero saber tbm
#2466 [21:58] <neilpancakes> yes
#2467 [21:58] <neilpancakes> http://paste.ubuntu.com/11829136/
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#2469 [21:59] <Drxtrap> e depois de colar aqui o que faz?
#2470 [21:59] <Pangea> ??> Drxtrap lang/pt
#2471 [21:59] <VoxelHead> Drxtrap: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#2472 [21:59] <Pangea> neilpancakes, download and install https://downloadcenter.intel.com/download/18232.
#2473 [22:00] <neilpancakes> Downloading now
#2474 [22:00] <Drxtrap> after pasting the link here Faso What do I?
#2475 [22:01] <Pangea> Drxtrap, can I have the link?
#2476 [22:01] <Drxtrap> http://paste.ubuntu.com/11829104/
#2477 [22:01] <neilpancakes> what do i do after downloading
#2478 [22:01] <Drxtrap> ok
#2479 [22:01] <Pangea> neilpancakes, run it by double-clicking on it
#2480 [22:02] <Pangea> Drxtrap, your graphics card is too old for Windows 8.1. you have to downgrade or get a new computer/graphics card
#2481 [22:02] <Drxtrap> what is downgrade?
#2482 [22:03] <Pangea> change to Windows 7 if you can
#2483 [22:03] <Pangea> computer is too old
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#2486 [22:03] <neilpancakes> It just saves to my computers documents
#2487 [22:04] <Drxtrap> hmmm, ok thank you will buy another tomorrow
#2488 [22:05] <neilpancakes> wait nevermind but it said my computer was unable to install it
#2489 [22:05] <Drxtrap> tomorrow not next week
#2490 [22:05] <Pangea> neilpancakes, are you sure?
#2491 [22:05] <neilpancakes> yes but i will try again
#2492 [22:05] <Pangea> did it say why?
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#2494 [22:07] <neilpancakes> i think its working this time
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#2502 [22:20] <hercules5280> I cant go on minecraft what is going on?
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#2507 [22:26] <StephenB> what is a ctcp version?
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#2511 [22:29] <magicpoopsxx> Hi. I installed minecraft on my laptop and whenever I hit Start in the launcher, it doesn't launch. Something about updating drivers. I went to DXDiag and for some reason it doesn't show my name/manufacturer. Any help?
#2512 [22:30] * TusharPLGaming [TusharPLGaming@notlogged] has joined #minecrafthelp
#2513 [22:32] <TusharPLGaming> Please help me! I open minecraft then click play then it crashes saying, pixel format not accelerated
#2514 [22:32] <TusharPLGaming> it worked when i used an old launcher
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#2517 [22:36] <magicpoopsxx> any help/
#2518 [22:36] <magicpoopsxx> ?
#2519 [22:37] <Andrio> ??> TusharPLGaming win/DXDiag
#2520 [22:37] <VoxelHead> TusharPLGaming: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2521 [22:37] <Andrio> magicpoopsxx, follow this too.
#2522 [22:37] <TusharPLGaming> thanks voxelhead
#2523 [22:37] <magicpoopsxx> thank you
#2524 [22:37] <TusharPLGaming> ill look in to it
#2525 [22:37] <magicpoopsxx> I have a pastebin link
#2526 [22:38] <Andrio> OK; may I see it?
#2527 [22:38] <magicpoopsxx> http://pastebin.com/0uPnZawz
#2528 [22:38] <Andrio> That's private.
#2529 [22:38] <Andrio> I can't see it.
#2530 [22:39] <magicpoopsxx> oops
#2531 [22:39] <magicpoopsxx> sorry
#2532 [22:39] <magicpoopsxx> http://pastebin.com/0uPnZawz
#2533 [22:39] <TusharPLGaming> http://paste.ubuntu.com/11829244/
#2534 [22:39] <Andrio> there we go.
#2535 [22:39] <TusharPLGaming> help andrio
#2536 [22:39] <TusharPLGaming> please
#2537 [22:39] <TusharPLGaming> http://paste.ubuntu.com/11829244/
#2538 [22:43] <Andrio> magicpoopsxx, try using Intel's Driver Update Utility: https://downloadcenter.intel.com/
#2539 [22:43] <Andrio> Looks like the site has broken links in it.
#2540 [22:45] <Andrio> TusharPLGaming, install this driver: http://ftp.hp.com/pub/softpaq/sp70501-71000/sp70747.exe
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#2543 [22:47] <Andrio> magicpoopsxx, it looks like your PC's manufacturer is listed there as Gateway.
#2544 [22:47] <Andrio> (Their site is even less helpful here.)
#2545 [22:48] <magicpoopsxx> thanks andrio
#2546 [22:48] <magicpoopsxx> I'll be right back
#2547 [22:49] <Andrio> o/
#2548 [22:49] <TusharPLGaming> im downloading it
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#2550 [22:54] <TusharPLGaming> andrio?
#2551 [22:54] <Andrio> Mm?
#2552 [22:54] <TusharPLGaming> in downloading a file called sp70747.exe
#2553 [22:55] <Andrio> OK
#2554 [22:56] <TusharPLGaming> I can send you the minecraft crash report
#2555 [22:56] <TusharPLGaming> saying pixel format not accelerated
#2556 [22:56] <TusharPLGaming> http://paste.ubuntu.com/11829288/
#2557 [22:58] <Andrio> Has the download finished yet?
#2558 [22:59] <TusharPLGaming> 93% my internet is pretty slow
#2559 [23:00] <Andrio> Mm
#2560 [23:00] <TusharPLGaming> crash: http://paste.ubuntu.com/11829288/
#2561 [23:00] <TusharPLGaming> minecraft crash is http://paste.ubuntu.com/11829288/
#2562 [23:00] <TusharPLGaming> 96% now
#2563 [23:03] <TusharPLGaming> done
#2564 [23:03] <TusharPLGaming> download done
#2565 [23:04] <Andrio> All right.
#2566 [23:04] <TusharPLGaming> open file?
#2567 [23:04] <Andrio> Yep.
#2568 [23:04] <TusharPLGaming> next?
#2569 [23:04] <TusharPLGaming> location to save files?
#2570 [23:04] <TusharPLGaming> C:\SwSetup\SP70747
#2571 [23:05] <Andrio> It doesn't really matter.
#2572 [23:05] <Andrio> Just use the default.
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#2575 [23:14] <kotadog2000> Hello
#2576 [23:14] <TusharPLGaming> hello
#2577 [23:14] <TusharPLGaming> andrio?
#2578 [23:15] <Wolf> Alright so I was here before. I basically cannot sign into my account ether tho I have reset my password. My account is linked to mojang and now when I ask for a password reset it won't send it to my e-mail. I have even waited a couple of hours to retry this because I was told I may have locked my account but it still won't work.
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#2580 [23:16] * Clawreviews [Clawreviews@notlogged] has joined #minecrafthelp
#2581 [23:17] <Clawreviews> I can't log into my Minecraft account. It logged me out of the game one day and I tried logging in with my username and password and then it said I need to know my Email
#2582 [23:17] <Clawreviews> I tried every email and nothing
#2583 [23:17] <TusharPLGaming> oh
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#2585 [23:18] <TusharPLGaming> Ok, did you try contacting mojang support
#2586 [23:18] <Clawreviews> This isn't Mojang support?
#2587 [23:18] <Clawreviews> ffs
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#2593 [23:28] <Betti> When I go on multiplayer server I go on server selectors and wont let me go on the game
#2594 [23:30] * Nicholasmarks [Nicholasmarks@notlogged] has joined #minecrafthelp
#2595 [23:30] <Nicholasmarks> hello who can help me ?
#2596 [23:31] <Nicholasmarks> ??
#2597 [23:31] <Nicholasmarks> is anyone here ?
#2598 [23:31] <Betti> nicholas patience
#2599 [23:32] <Nicholasmarks> for how much time ?
#2600 [23:32] <Betti> until they answer you
#2601 [23:32] <Nicholasmarks> i didnt asked yet !
#2602 [23:33] <Betti> well go ahead and ask what help you need
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#2604 [23:33] <Nicholasmarks> i did a port for minecraft server in tp-link and it didnt worked !!!!
#2605 [23:34] <Nicholasmarks> how to fix it ?
#2606 [23:35] <Betti> this is only community server
#2607 [23:35] <Betti> you may not get answer immediately
#2608 [23:35] <Nicholasmarks> its a server for me and my friend only
#2609 [23:35] <Nicholasmarks> we are 2
#2610 [23:35] <Nicholasmarks> i was trying to make one for ages
#2611 [23:35] <Nicholasmarks> and didnt work !
#2612 [23:36] <Nicholasmarks> when i will get my answer /
#2613 [23:36] <Nicholasmarks> ?
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#2615 [23:38] <Nicholasmarks> anyone is here ?
#2616 [23:39] <Nicholasmarks> i did a port for minecraft server in tp-link and it didnt worked !!!! how to fix it ? its a server for me and my friend only and is there anything i can do to skip portforwarding if we arent on lan ?
#2617 [23:42] <Nicholasmarks> i did a port for minecraft server in tp-link and it didnt worked !!!! how to fix it ? its a server for me and my friend only and is there anything i can do to skip portforwarding if we arent on lan ?
#2618 [23:42] <Nicholasmarks> i did a port for minecraft server in tp-link and it didnt worked !!!! how to fix it ? its a server for me and my friend only and is there anything i can do to skip portforwarding if we arent on lan ?
#2619 [23:42] <Nicholasmarks> i did a port for minecraft server in tp-link and it didnt worked !!!! how to fix it ? its a server for me and my friend only and is there anything i can do to skip portforwarding if we arent on lan ?
#2620 [23:42] <Nicholasmarks> i did a port for minecraft server in tp-link and it didnt worked !!!! how to fix it ? its a server for me and my friend only and is there anything i can do to skip portforwarding if we arent on lan ?
#2621 [23:43] <Nicholasmarks> i did a port for minecraft server in tp-link and it didnt worked !!!! how to fix it ? its a server for me and my friend only and is there anything i can do to skip portforwarding if we arent on lan ?
#2622 [23:43] <Nicholasmarks> i did a port for minecraft server in tp-link and it didnt worked !!!! how to fix it ? its a server for me and my friend only and is there anything i can do to skip portforwarding if we arent on lan ?
#2623 [23:45] * Espercorn kicked Nicholasmarks from #minecrafthelp (Reason: icholasmarks :(Extreme) No reason given)
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