#MinecraftHelp > 2015-07-12
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#10 [00:40] <swagger> is this real?
#11 [00:40] <swagger> is this real?
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#17 [00:49] <fishtownboy99> hello im having trouble getting into minecraft ...every time i start the launcher and press play in chrashes
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#20 [00:50] <fishtownboy99> ?
#21 [00:50] <fishtownboy99> hello im having trouble getting into minecraft ...every time i start the launcher and press play in chrashes
#22 [00:53] <fishtownboy99> ?
#23 [00:53] <fishtownboy99> ?
#24 [00:53] <fishtownboy99> ?
#25 [00:53] <fishtownboy99> ?
#26 [00:53] <fishtownboy99> can someone help ?
#27 [00:55] <fishtownboy99> can someone pleaswe help
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#31 [00:58] <fishtownboy99> hello im having trouble getting into minecraft ...every time i start the launcher and press play in chrashes
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#34 [01:00] <fishtownboy99> hello im having trouble getting into minecraft ...every time i start the launcher and press play in chrashes
#35 [01:00] <kitkat> hi i need help with minecraft error
#36 [01:00] <fishtownboy99> what is it
#37 [01:00] <fishtownboy99> ?
#38 [01:00] <kitkat> when i try to connect to a server is says java.lang.nullpointerexception
#39 [01:01] <kitkat> some kind of error
#40 [01:01] <fishtownboy99> did you try to join the surver with mods ?
#41 [01:01] <kitkat> no
#42 [01:02] <fishtownboy99> um
#43 [01:02] <kitkat> i dont even know how to put mods in lol
#44 [01:02] <kitkat> do you know ali-a
#45 [01:02] <kitkat> im trying to join his server
#46 [01:03] <fishtownboy99> does your minecraft launcher have to have java
#47 [01:03] <kitkat> how do i check that?
#48 [01:04] <fishtownboy99> idk if there is way but do you have java on your computer at all
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#50 [01:05] <kitkat> yes i do
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#52 [01:05] <fishtownboy99> try unistalling it and redownloading the latest version :)
#53 [01:06] <kitkat> tried that millions of times
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#55 [01:07] <kitkat> im also having problem when i get into a server. You know how we get in first time nd you register. well wehn i do register it seays user already registered
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#57 [01:18] <hiram808> Hello, i need help with minecraft login and password
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#67 [01:47] <Kuro> hey can anyone help me fix my graphic card problem?
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#69 [01:49] <Guest70636> is there anyone who understands how to fix graphic card problems?
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#71 [01:53] <Jupiter231> hi my minecraft keeps saying I have no memory and I have tried everything and it hasn't worked so please help
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#78 [02:21] <theslimearcher> I need help! I keep getting java.lang.nullpointerexception when I'm trying to connect to a server
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#91 [02:43] <djtrevsdisco> HI I cannot get Minecraft to work it says I need to update my grahics drivers yet I have the most current driver available on the net can anyone help. please find attach dxdiag info http://paste.ubuntu.com/11865456/
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#95 [02:49] <TMStage> I'm trying to create a minecart train in a multiplayer towny server. Is there any way I can connect minecarts together to create a train?
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#127 [05:11] <Fred_> Hello
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#132 [05:16] <Fred_> I'm trying to play in LAN at home with 2 PC (one host, one client) and 2 distinct official minecraft accounts, but I cannot establish the connection. I'm typing the "host-ip:port" from the client, but I got the message ""java.net.connectexception: connection timed out: no further information"". Any idea?
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#134 [05:18] <dziewczyna22> elo\
#135 [05:18] <dziewczyna22> a like appel
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#137 [05:19] <HelpPlease> hi all, i use demo version of minecraft. is it the exact same as minecraft?
#138 [05:20] <HelpPlease> if not, wat are the differences?
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#141 [05:26] <techno156> Fred_, are you able to connect to the host from the host?
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#143 [05:26] <techno156> so, run a client and try localhost
#144 [05:27] <Fred_> I'm able to ping the host from the client
#145 [05:27] <Fred_> I'm able to play other game in LAN mode betweel host and client
#146 [05:28] <Fred_> what do you mean by "try localhost"?
#147 [05:30] <Fred_> if I type "localhost:port" from the client, 'Minecraft-client' will only look for a local port on my client machine, no?
#148 [05:30] <GreyVulpine> Correct.
#149 [05:32] <GreyVulpine> We usually recommend trying to connect to a server via your client on the same computer that the server is running on. This establishes whether or not a connection problem lies with the server, or over the network, or on a seperate client computer.
#150 [05:32] <GreyVulpine> If you cannot connect to your own server on the same machine, it usually means that some sort of firewall may be running that is blocking minecraft from connecting properly, or that you may have configured the server incorrectly.
#151 [05:33] <GreyVulpine> If you can connect, then you would move to looking at your network, then to the remote computer connecting with the client on a different computer.
#152 [05:34] <Fred_> So the first thing I should try is to setup a server on my host machine and to try to connect on it? correct?
#153 [05:34] <GreyVulpine> Correct
#154 [05:35] <Fred_> I will try. thanks
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#162 [05:50] <Fred_> @GreyVulpine: the server is installed. The connection is working (I can access the host from the client and play through the LAN). So, I understand there is no issue with my network/firewall... Any idea why the direct LAN connection is not working (so imposing the need to run a server)?
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#164 [05:52] <destroyer6> i cant play minecraft it dosnt work
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#172 [06:08] <GreyVulpine> Fred_ - How exactly are you connecting from a remote computer?
#173 [06:09] <GreyVulpine> Fred_ - Also, how exactly are you running the server? What file are you running?
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#180 [06:14] <Fred_> @GreyVulpine: How I run the server: I execute the minecraft_server.1.8.7.exe file on my host computer (after configuring EULA and then server.properties files)
#181 [06:15] <GreyVulpine> Can you copy the contents of the server.properties file to http://paste.ubuntu.com and submit it, then give me the URL to it?
#182 [06:15] <Fred_> @GreyVulpine: How I connect from the client: through the MultiPlayer menu, I select Direct Connection : "ip-host:port"
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#184 [06:16] <Fred_> sorry (Fast Connection - on the french used: "Connexion Rapide")
#185 [06:17] <Fred_> URL to server.properties: http://paste.ubuntu.com/11866122/plain/
#186 [06:18] <GreyVulpine> Ah
#187 [06:18] <GreyVulpine> server-ip=192.168.1.201 -- Please remove the ip from that line, server-ip= doesn't do what you think it does.
#188 [06:19] <GreyVulpine> Since you're running the server on the default 25565 port, connect with only the ip address of the server, on the client. You don't need to specify the port after ip if you're running the server on 25565
#189 [06:19] <GreyVulpine> After removing the ip from the server-ip= line, save the server.properties file, then try connecting again
#190 [06:25] <Fred_> I updated the file, and reconnected from the client using only the IP of the server: it is working.
#191 [06:25] <GreyVulpine> Good to hear.
#192 [06:27] <Fred_> Last stupid question (probably due to my lack of knowledge of the Minecraft architecture): do we always need to run a server to play through LAN? I though there was a kind a built-in feature allowing to play in a LAN without server.
#193 [06:27] <Fred_> (and thank a lot for your support and advices)
#194 [06:28] <GreyVulpine> The single player mode in the client has the ability to "Open To LAN" via the esc menu. Personally, I would run the server as it's more robust.
#195 [06:29] <Fred_> Ok... maybe it will be more robust (the Open to LAN) in future versions... I'll re-try later! Bye.
#196 [06:30] * GreyVulpine tips hat
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#197 [06:30] <alessandro33> java binary non funziona
#198 [06:32] <alessandro33> java binare sl isnt good
#199 [06:33] <alessandro33> problems with java,when i start game isnt open just text with java binnary no good
#200 [06:35] <Andrio> alessandro33, is there a crash report?
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#202 [06:35] <Andrio> alessandro33_, is there a crash report?
#203 [06:36] <alessandro33_> text is java binnary no funziona
#204 [06:36] <alessandro33_> I try everything
#205 [06:36] <alessandro33_> yes
#206 [06:37] <alessandro33_> someone can helpmi
#207 [06:38] <Afootpluto> alessandro33_, paste the error to paste.ubuntu.com
#208 [06:42] <alessandro33_> java TM platform SE binnary no funziona
#209 [06:43] <alessandro33_> _> java TM platform SE binnary no funziona
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#211 [06:44] <alessandro33_> [13:40:12] [Client thread/INFO]: Setting user: alessandro33
#212 [06:45] <alessandro33_> [13:40:12] [Client thread/INFO]: Setting user: alessandro33
#213 [06:46] <alessandro33_> [13:39:53 INFO]: Minecraft Launcher 1.6.13 (through bootstrap 100) started on windows...
#214 [06:46] <Afootpluto> ??> alessandro33_ paste
#215 [06:46] <VoxelHead> alessandro33_: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
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#220 [06:56] <TacoTank> Hello? I need help installind CB 1.7.10
#221 [06:57] <TacoTank> Would anyone be able to assist me?
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#224 [07:00] <TacoTank> Hello?
#225 [07:00] <TacoTank> Anyone there?
#226 [07:01] <Afootpluto> TacoTank, CB?
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#228 [07:03] <IorisPT> minecrat dosent start up with rigth gpu im using an intel hd graphcis 4800 and a geforce gtx 860m
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#231 [07:09] <Thrallix> Hello. Could someone please help me?
#232 [07:09] <Thrallix> I am trying to login to my account, but it says wrong username or password, even though i just resetted it...
#233 [07:10] <mcmusa> doesen't seem like anyone's around Thrallix :P idk. could be wrong :P
#234 [07:11] <Thrallix> .... :/
#235 [07:11] <mcmusa> yeah, i came here just before you, however didn't ask my question yet :P
#236 [07:11] <IorisPT> GUYS FOR ANYONE HAVING THE SAME PROBLEM HAS ME HAS INSTED OF USING THE GTX USES INTEL HD GRAPHCIS I FOUND OUT THE ANSWER
#237 [07:12] <mcmusa> I wasn't expecting anyone to be here anyways... they tend not to be at this hour :P
#238 [07:12] <IorisPT> https://www.reddit.com/r/techsupport/comments/2fxpxx/minecraft_uses_intel_hd_instead_of_nvidia_gpu/ SCROLL A LITLE BIT DOWN
#239 [07:12] <IorisPT> TILL YOU FIND A COMMENT IWTH AN EDIT
#240 [07:12] <IorisPT> AND DO HAS IT DOES
#241 [07:12] <IorisPT> IT WILL WORK
#242 [07:12] <mcmusa> IorisPT... who are you? lol
#243 [07:12] <IorisPT> a guy
#244 [07:12] <mcmusa> :I
#245 [07:12] <IorisPT> thad ad question
#246 [07:12] <IorisPT> becuz it uses wrong gpu
#247 [07:12] <mcmusa> lol
#248 [07:12] <IorisPT> in mine
#249 [07:13] <IorisPT> well im leaving going to play finaly no lag
#250 [07:13] <mcmusa> anywayysssss, doesen't seem like anyone's around so ima go. bye :P
#251 [07:13] <Thrallix> Guys
#252 [07:13] <Thrallix> Why doesnt my account work?
#253 [07:13] <mcmusa> good luck with your account Thrallix :P
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#255 [07:13] <Thrallix> I just resetted my password
#256 [07:13] <Thrallix> and i cant login....
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#258 [07:14] <Thrallix> Anyone???
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#260 [07:15] <TacoTank> I am using MCMA and I need help installing CraftBukkit
#261 [07:16] <Thrallix> Wow
#262 [07:16] <Thrallix> now i cant even login to my client!
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#270 [07:21] <Thrallix> Can anyone help me?????
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#273 [07:24] <Thrallix> Anyone????
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#277 [07:28] <LazerEyes> hello I have a problem. Me and my brother attended minecon and only I had gotten the cape, I really want my brother to get the cape as we only had gotten one email
#278 [07:29] <LazerEyes> I do have evidence that I've gone to minecon and i had tickets please help me
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#280 [07:30] <GreyVulpine> LazerEyes - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#281 [07:31] <LazerEyes> do i have to put my full name?
#282 [07:31] <LazerEyes> GreyVulpine
#283 [07:31] <GreyVulpine> LazerEyes - Please do
#284 [07:31] <LazerEyes> okay thank you for your help :)
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#286 [07:32] <LazerEyes> Account Email Address Enter the e-mail address used when registering your account. < what does this mean?
#287 [07:32] <Vinny> Hi I am trying to set up a server on my Toshiba satellite laptop but when I try to run the .exe file of the jar file nothing happens
#288 [07:33] <GreyVulpine> LazerEyes - Please provide the email address of the mojang account to which you require help with.
#289 [07:33] <LazerEyes> okat
#290 [07:33] <LazerEyes> okay thank you
#291 [07:34] <LazerEyes> I apologise, but i dont understand what they mean by "transaction id"
#292 [07:34] <GreyVulpine> LazerEyes - You can leave that blank
#293 [07:35] <LazerEyes> oh okay
#294 [07:35] <Thrallix> help please :(
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#301 [07:43] <Thrallix> Can someone help????????????????????????
#302 [07:44] <Thrallix> can anyone help pls?
#303 [07:44] <Vinny> Its Ok I will try later on.....
#304 [07:44] <Vinny> Its Ok I will try later on.....
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#313 [07:59] <BENNO050202> ich kann kein minecraft spielen
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#318 [08:01] <jochem5674> if i start a world minecraft closes and say that its blocked by a firewal. what should i do
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#322 [08:08] <mcmusa> anyone around?
#323 [08:08] <Afootpluto> yes
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#325 [08:09] <mcmusa> can you help me Afootpluto? I can't tell if the problem i am having is a bug/intended
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#327 [08:09] <BENNO050202> I NEED HELP
#328 [08:09] <Afootpluto> BENNO050202, what do you need help with?
#329 [08:09] <Afootpluto> mcmusa, what is the bug?
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#331 [08:09] <mcmusa> Help: using the command "/scoreboard objectives add damage stat.damageTaken" than using the command "/scoreboard objectives setdisplay sidebar damage" than summoning a mob and hiting it does not give it a score, however if I take fall damage I get the score.
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#333 [08:10] <mcmusa> i wrote it down in notepad because no one was around earlier, ignore the "help:" lol
#334 [08:10] <BENNO050202> Minecraft crashed
#335 [08:10] <Afootpluto> ??> BENNO050202 launcher/crash-log
#336 [08:10] <VoxelHead> BENNO050202: We need to see your crash log, which appears after a crash.
#337 [08:10] <VoxelHead> BENNO050202: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#338 [08:10] <Afootpluto> mcmusa, i dont know
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#340 [08:11] <mcmusa> Should I report it? It doesn't work with other mobs either.
#341 [08:11] <mcmusa> just players it seems
#342 [08:11] <Afootpluto> mcmusa, if it is not already reported then yes
#343 [08:11] <mcmusa> alright.
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#345 [08:13] <mcmusa> apparently it's a feature :P
#346 [08:13] <mcmusa> sadly :(
#347 [08:13] <mcmusa> sadly :(
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#370 [08:29] <OMGWTFBBQMAN000> hello, so ive been trying to play minecraft, but it says, "lack of upgrades video drivers". and the thing is, i have a pretty old video driver. and there is no update. minecraft has worked before, but nor it doesnt.
#371 [08:29] <Afootpluto> OMGWTFBBQMAN000, do you have a dxdiag?
#372 [08:29] * ExoKruzer__ [ExoKruzer__@notlogged] has quit. (Ping timeout: 378 seconds)
#373 [08:29] <OMGWTFBBQMAN000> yea
#374 [08:29] <Andjela> I have same problem
#375 [08:30] <Afootpluto> OMGWTFBBQMAN000, can you give me the link?
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#377 [08:30] <Afootpluto> Andjela, what is the issue?
#378 [08:31] <OMGWTFBBQMAN000> what do you mean about the link of the dcdiag.
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#380 [08:32] <Afootpluto> ??> OMGWTFBBQMAN000 win/dxdiag
#381 [08:32] <VoxelHead> OMGWTFBBQMAN000: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#382 [08:32] <Andjela> I played minecraft like 2 times and it worked perfect but latter i could not play it and it writed that i have outdated video card
#383 [08:32] <Afootpluto> Andjela, do you have a dxdiag?
#384 [08:32] <Andjela> yes
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#387 [08:33] <Afootpluto> Andjela, can you give me the link?
#388 [08:33] <Andjela> http://paste.ubuntu.com/11866642/
#389 [08:33] <Afootpluto> Andjela, i need the whole thing
#390 [08:33] <Andjela> ?
#391 [08:34] <OMGWTFBBQMAN000> http://paste.ubuntu.com/11866680/
#392 [08:34] <Afootpluto> Andjela, i need the whole dxdiag
#393 [08:35] <Afootpluto> OMGWTFBBQMAN000, i need the whole dxdiag
#394 [08:36] <OMGWTFBBQMAN000> http://paste.ubuntu.com/11866687/
#395 [08:36] <Andjela> Do you think like i copy everything and paste in chat?
#396 [08:37] <Afootpluto> OMGWTFBBQMAN000, your GPU is not supported on windows 8.1, you will need to downgrade to windows 7 or use a different PC
#397 [08:37] <Afootpluto> ??> Andjela win/dxdiag
#398 [08:37] <VoxelHead> Andjela: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#399 [08:37] <OMGWTFBBQMAN000> oh, well, thank you.
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#407 [08:45] <Markus> how do i fix my issue. i have and old driver that does not support the pixels
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#409 [08:45] <Andjela> http://paste.ubuntu.com/11866723/
#410 [08:45] <Markus> i ran diagnostics and have a link but not new drivers to install
#411 [08:46] <Markus> http://paste.ubuntu.com/11866634/
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#417 [08:52] <Andjela> http://paste.ubuntu.com/11866723/ HELP MEEEE
#418 [08:53] <Andjela> I played minecraft like 2 times and it worked perfect but latter i could not play it and it writed that i have outdated video card drivers
#419 [08:53] <Andjela> http://paste.ubuntu.com/11866723/ HELP MEEEE
#420 [08:53] <Andjela> http://paste.ubuntu.com/11866723/ HELP MEEEE
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#422 [08:56] <obligandus> You can help me do my minecraft so I do not know how I have done a series of tests as a result of who can help me solve http://paste.ubuntu.com/11866741/
#423 [08:57] <obligandus> Well, I'm not good at English, so use google translation may strange
#424 [08:59] <obligandus> http://paste.ubuntu.com/11866741/ help me
#425 [09:01] <Andrio> Andjela, install this driver: http://www.nvidia.com/download/driverResults.aspx/82468/en-us
#426 [09:02] <Afootpluto> obligandus, download and install http://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2032
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#433 [09:07] <robbie> hello
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#438 [09:08] <bluedragon2p> i changed my password ages ago and now haave forgotten it and the email to change it isnt being sent
#439 [09:09] <obligandus> What it does not seem to affect still can not play minecraft
#440 [09:09] <Afootpluto> ??> bluedragon2p account/send-email
#441 [09:09] <VoxelHead> bluedragon2p: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
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#443 [09:09] <Afootpluto> obligandus, after you install the drivers, you will have to restart your PC
#444 [09:10] * Andjela [Andjela@notlogged] has quit. (Quit: Web client closed)
#445 [09:10] <obligandus> Oh, I was not restart sorry thanks
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#456 [09:23] <bewbs> i forgot my email and password
#457 [09:23] <bewbs> for my mojang account
#458 [09:23] <bewbs> and idk what email its registered with
#459 [09:24] <ExplodingCake322> I cannot access my profile; demo only. I have had account for a while but username isn't showing under profile when I log in. When I click on migrate old account, I receive error message saying either user name or password are incorrect. There is no option to rest if forgotten.I didn't receive an email notifying of refund & I'm certain I'm logged in with correct email (account information otherwise appears correct)
#460 [09:24] <Afootpluto> ??> ExplodingCake322 account/bug/demo
#461 [09:24] <VoxelHead> ExplodingCake322: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#462 [09:25] <ExplodingCake322> Thanks. I read that article & info provided reflects that none of it applied to my situation.
#463 [09:25] * samuraispecter [samuraispecter@notlogged] has joined #minecrafthelp
#464 [09:25] <samuraispecter> hello
#465 [09:25] <GreyVulpine> ExplodingCake322 - Go here: https://minecraft.net/retrievename -- Put in all the email addresses you use. The right one will send you back an email containing your ingame username. That'll be the email address you use to log into minecraft with.
#466 [09:26] <samuraispecter> the thing is that it wont let me go on mineceraft
#467 [09:26] <samuraispecter> i load it up
#468 [09:26] <ExplodingCake322> Migrate is only option that seems would apply & I receive error when trying to enter username & password but no option to reset if forgotten.
#469 [09:26] <samuraispecter> and press play
#470 [09:26] <ExplodingCake322> thanks. i'll try that.
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#472 [09:26] <samuraispecter> and it just says it crashed
#473 [09:26] <GreyVulpine> samuraispecter - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
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#476 [09:29] <samuraispecter> http://paste.ubuntu.com/11866934/
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#479 [09:29] <samuraispecter> the thing is i cant download anything because i forgot my admin password
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#481 [09:29] <samuraispecter> is there anyhting i can do about the ad min pass?
#482 [09:30] <GreyVulpine> samuraispecter - That's going to be an issue, because you'll need that to install a video driver from: http://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2032
#483 [09:30] <samuraispecter> what can i do....?
#484 [09:30] * xiehwa [xiehwa@notlogged] has quit. (Client Quit)
#485 [09:30] <GreyVulpine> samuraispecter - Take your computer to a local shop, have them recover access for you
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#487 [09:31] <samuraispecter> is there a series of codes i can use on cmd to change it?
#488 [09:31] * ParhamCreations [ParhamCreations@notlogged] has joined #minecrafthelp
#489 [09:31] <ParhamCreations> Hello?
#490 [09:31] <GreyVulpine> samuraispecter - There is, but we're minecraft support. That support is outside our scope.
#491 [09:31] <GreyVulpine> ParhamCreations - Hello
#492 [09:32] <samuraispecter> where can i get the codes?
#493 [09:32] <GreyVulpine> samuraispecter - Try google
#494 [09:32] <samuraispecter> it would really help
#495 [09:32] <samuraispecter> do you know any?
#496 [09:32] <GreyVulpine> samuraispecter - I'm sorry, I'm not going to provide that here, as it's outside the scope of help that we provide here.
#497 [09:33] <samuraispecter> because i dony want to go and pay for no reason
#498 [09:33] <Guferafu> http://paste.ubuntu.com/11866867/
#499 [09:33] <ParhamCreations> Hi Um I'm trying to log onto my minecraft, well not log on I have the shortcut so whenever I click it twice it loads up it says play like always and I click play but for some reason now once I click play it will leave then come back as the samething but all in white and keeps saying play and sometimes says already playing.. Like it wont load up minecraft. How do I get help?
#500 [09:33] <GreyVulpine> ParhamCreations - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#501 [09:33] <samuraispecter> ok its fine
#502 [09:33] <samuraispecter> ill be back as soon as i find a way
#503 [09:34] <samuraispecter> thanks anyway...
#504 [09:34] <ParhamCreations> wait what?
#505 [09:34] <ParhamCreations> grey what do you mean
#506 [09:34] <Afootpluto> samuraispecter, there are ways, but we dont help with these issues
#507 [09:34] <samuraispecter> ok
#508 [09:34] <ParhamCreations> my computer restarts in 4 minutes if I can fix this between then its awesome
#509 [09:35] <ParhamCreations> grey what did u mean copy the entirety of the error log to that site and sumit it then give us the URL
#510 [09:35] <GreyVulpine> Guferafu - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#511 [09:36] <ParhamCreations> Grey?
#512 [09:36] <Guferafu> My minecraft says that my drivers are outdated, but they are all updated can what to do ??
#513 [09:36] <ParhamCreations> .-.
#514 [09:36] <GreyVulpine> ParhamCreations - It would help if we could read the output from the error log that minecraft generates when minecraft tries to load, then goes back to the launcher screen. You can access that error log through the launcher's "Launcher Log" tab at the top. Please copy it to http://paste.ubuntu.com
#515 [09:36] <GreyVulpine> Guferafu - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#516 [09:37] <ParhamCreations> grey
#517 [09:37] <ParhamCreations> I pasted it
#518 [09:37] <GreyVulpine> ParhamCreations - Please give us the address to it
#519 [09:37] <ParhamCreations> http://paste.ubuntu.com/11866965/
#520 [09:38] <Guferafu> My windowns and 8.1
#521 [09:38] <GreyVulpine> Guferafu - You will not be able to play minecraft on that computer with windows 8.1
#522 [09:38] <ParhamCreations> grey i have like 2 more minutes and my computer restarts how can I come back and talk with u
#523 [09:39] <GreyVulpine> ParhamCreations - Simply use the same link in which you used to get here at the start
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#525 [09:41] <Guferafu> with which windows I can play ??
#526 [09:41] <GreyVulpine> Guferafu - Windows 7 or earlier
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#528 [09:42] <Guferafu> okay thanks
#529 [09:42] <Lost_account> Could anyone assist me please?
#530 [09:42] <GreyVulpine> Lost_account - How can we help you?
#531 [09:42] <Lost_account> I've recently migrated my account BUT
#532 [09:42] <Lost_account> I'm unsure of what email i used and tried recovering this via my username but it says that the current username doesnt exist
#533 [09:43] <SuperTechie> Hello I am having trouble logging ito my account i enter the username and i have tried every password i have ever used adn when i try to get my password reset it says that i do not have an account with any of my emails. how can i get my account back?
#534 [09:43] <GreyVulpine> Lost_account - For account issues, please file a support ticket with Mojang's Customer Support.
#535 [09:43] <GreyVulpine> Lost_account - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#536 [09:43] <Lost_account> Thank you! :D
#537 [09:44] <Guferafu> when I could play with windows 8.1 ??
#538 [09:45] <SuperTechie> Hello I am having trouble logging ito my account i enter the username and i have tried every password i have ever used adn when i try to get my password reset it says that i do not have an account with any of my emails. how can i get my account back?
#539 [09:45] <Afootpluto> ??> SuperTechie account/send-email
#540 [09:45] <VoxelHead> SuperTechie: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#541 [09:45] <Lost_account> Coming back from the last reply you sent me about the customer support for account problems, i've tried this but I haven't gotten a responce yet, should i just wait or create another one?
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#543 [09:46] <Afootpluto> Lost_account, you will have to wait
#544 [09:46] <Lost_account> Okay, thanks for trying to help me! :D
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#546 [09:47] <Guferafu> when I could play with windows 8.1 ??
#547 [09:47] <GreyVulpine> Guferafu - You will not be able to play on Windows 8.1 with that computer, as its video chipset is too old and Intel has no longer released current drivers for it past Windows 7
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#550 [09:49] <Guferafu> okay, thanks
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#560 [09:52] <ExplodingCake322> So I tried retrieving user name by entering email addresses associated with account & haven't received any response. Could my account have been deleted or are there are causes of lack of access to profile? Was playing game yesterday & suddenly could only access demo. Again, no refund email was sent & have had account for a while.
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#562 [09:53] <Afootpluto> ??> ExplodingCake322 account/send-email
#563 [09:53] <VoxelHead> ExplodingCake322: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#564 [09:53] * ExoKruzer [ExoKruzer@notlogged] has quit. (Ping timeout: 180 seconds)
#565 [09:55] <GreyVulpine> ExplodingCake322 - Usually, only a few reasons cause a "Could only play demo". The vast majority that we see, are from people using the wrong email address to log in. People will register muliple accounts under various emails, and only pay for minecraft under one of them. Other reasons include refund, being hacked, or having issues with account migration from an old minecraft.net account.
#566 [09:56] <ExplodingCake322> Thank you. I sent email yesterday. Just have anxious 9 yo wanting to play w/o waiting 1-2 days for response. I would gladly pay for new game but we don't want to lose profile & data from previous account. If I did purchase new game, could accounts be linked?
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#569 [09:56] <GreyVulpine> ExplodingCake322 - Accounts are unique and cannot be linked
#570 [09:56] <Jelle339> I'm having trouble installing minecraft on my computer
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#576 [10:01] <xdziomxd123> - Minecraft Crash Report ---- // Oh - I know what I did wrong! Time: 12.07.15 17:00 Description: Starting integrated server java.lang.ExceptionInInitializerError at net.minecraft.server.MinecraftServer.<init>(SourceFile:114) at bsk.<init>(SourceFile:38) at azd.a(SourceFile:1591) at bce.e(SourceFile:162) at bcf.a(SourceFile:214) at bay.a(SourceFile:186) at bce.a(SourceFile:187) at bll.b(SourceFile:851) at azd.ad(SourceFil
#577 [10:01] <GreyVulpine> xdziomxd123 - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#578 [10:01] <xdziomxd123> http://paste.ubuntu.com/11867060/
#579 [10:02] <GreyVulpine> xdziomxd123 - This happens frequently because of a security software or firewall blocking minecraft. Lately, we've had reports of people using mcafee experiencing this issue.
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#581 [10:02] <kev> hi - having problems installing minecraft ... whe i try to use the C drive as my destination is says 'installation must be on a local hard drive'
#582 [10:03] <xdziomxd123> thx
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#584 [10:03] <GreyVulpine> kev - That's wierd. Is your C drive a local hard drive?
#585 [10:03] * xdziomxd123 [xdziomxd123@notlogged] has quit. (Client Quit)
#586 [10:04] <kev> yes - its where i downlaod and install all games ... driving me mad ..
#587 [10:04] <skyper89> i think my account got hacked, i can't log anymore, i enter the right password and email
#588 [10:04] <GreyVulpine> kev - tangential question. Have you had to recover from a virus sometime in the past with this computer?
#589 [10:04] <skyper89> never
#590 [10:04] <kev> nope ..
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#592 [10:05] <GreyVulpine> kev - I would do an antivirus scan.
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#595 [10:05] <GreyVulpine> skyper89 - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#596 [10:05] <skyper89> i try to change password and email, but don't accept it on the login
#597 [10:06] <kev> i have them running all the time - with Mcafee
#598 [10:06] <GreyVulpine> kev - Mcafee's a subpar antivirus solution. I would highly recommend switching to something else.
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#600 [10:07] <kev> this has been going on for a while ... looking around it seems other have had similiar .. exe seem to be ok .. it is the msi
#601 [10:07] <GreyVulpine> kev - Go ahead and Google 'installation must be on a local hard drive'. The first few pages will be of people experiencing this after recovery of a virus.
#602 [10:08] <kev> ok .. will look ..
#603 [10:08] <bluedragon2p> i have tried to log in with my username and password and forgot my password and the new mojang has totally fucked my account
#604 [10:08] * AuBot kicked bluedragon2p from #minecrafthelp (Reason: luedragon2p :Please keep it civil.)
#605 [10:09] <cohen> my minecraft keeps saying java.lang.IllegalStateException: failed to create a child event loop at io.netty.util.concurrent.MultithreadEventExecutorGroup.<init>(MultithreadEventExecutorGroup.java:68) at io.netty.channel.MultithreadEventLoopGroup.<init>(MultithreadEventLoopGroup.java:49) at io.netty.channel.nio.NioEventLoopGroup.<init>(NioEventLoopGroup.java:61) at io.netty.channel.nio.NioEventLoopGroup.<init>(NioEventLoopGroup.java:5
#606 [10:09] <GreyVulpine> cohen - This happens frequently because of a security software or firewall blocking minecraft. Lately, we've had reports of people using mcafee experiencing this issue.
#607 [10:10] <cohen> thats what it said when it crashed
#608 [10:10] <cohen> oh yes i have mcafee
#609 [10:11] <cohen> how can u help me
#610 [10:11] <GreyVulpine> The only solution that we found, that worked, is to uninstall mcafee and use a different security solution
#611 [10:11] <cohen> not hapaning
#612 [10:12] <cohen> no camporendo
#613 [10:12] <GreyVulpine> Then if you can find a solution for us, aside from uninstalling mcafee, please share it with us.
#614 [10:12] <GreyVulpine> You could help dozens of other people with this exact problem
#615 [10:13] <skyper89> i need help, my account don't work, i try anithing but don't work, changed password and email, but nothing happen
#616 [10:13] <GreyVulpine> skyper89 - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#617 [10:14] <skyper89> i can't get the id
#618 [10:14] <GreyVulpine> skyper89 - Please follow the "Where can I find this?" link next to Transaction ID
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#620 [10:15] <skyper89> i don't have used these payment
#621 [10:15] <GreyVulpine> skyper89 - Then what did yo use?
#622 [10:16] <skyper89> i think i used postpay
#623 [10:16] <skyper89> another type of card
#624 [10:17] <GreyVulpine> skyper89 - Then leave the transaction ID field blank. Explain what payment method you used.
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#630 [10:22] <samdgm> I cant get the game to start. I downloaded the installer and after downloading the window pops up where you click play. It says samdgm ready to play and update so I push play and nothing happens.
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#632 [10:23] <samdgm> It says ready to play, but when i push play it is just the Game Output window that is white. Nothing more
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#638 [10:32] <omry1243> hello?
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#640 [10:33] <omry1243> After like a month of not connecting to minecraft ive came to the surprise it got migrated into the new format, i remember i didnt do that myself but decided to roll with it
#641 [10:33] <omry1243> i tried to log in with the email i bought the minecraft with but it said it doesnt exist
#642 [10:33] <omry1243> i tried all my emails
#643 [10:33] <omry1243> but to no avail
#644 [10:33] <omry1243> apperantly
#645 [10:33] <omry1243> someone hacked into my gmail and changed the email of my account
#646 [10:33] <omry1243> while migrating him
#647 [10:33] <omry1243> now
#648 [10:33] <omry1243> i don't have the code i got when i bought my minecraft with since the paypal account i used got stolen aswell
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#650 [10:34] <omry1243> is there a possibility you revert the migration changes or something?
#651 [10:34] <omry1243> or atleast tell me the email he changed it to
#652 [10:34] <silver2998> if i buy minecraft, can i install it on more than a computer
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#654 [10:34] <omry1243> silver
#655 [10:35] <omry1243> yes you can
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#657 [10:35] <omry1243> if you have the account details
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#659 [10:35] <silver2998> how many pc
#660 [10:35] <omry1243> as many as you like
#661 [10:35] <omry1243> i think it will disconnect you from other sessions though
#662 [10:36] <omry1243> anyway guys
#663 [10:36] <omry1243> did it happen to any one of you?
#664 [10:36] <omry1243> im seriously worried
#665 [10:36] <omry1243> i had the account for more than 3 years now
#666 [10:37] <Afootpluto> omry1243, you can revert the migration, but if you didn't migrate the account you will have to contact mojang
#667 [10:37] <Afootpluto> ??> omry1243 account/send-email
#668 [10:37] <VoxelHead> omry1243: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#669 [10:38] <omry1243> thats the problem
#670 [10:39] <omry1243> the paypal used to buy minecraft got stolen with the email adress it was on
#671 [10:39] <omry1243> i have no way of retrieving it or the transaction code
#672 [10:39] <omry1243> any other way?
#673 [10:39] <Afootpluto> s/can/can't
#674 [10:39] <ExtremeBot> Afootpluto meant to say: omry1243, you can't revert the migration, but if you didn't migrate the account you will have to contact mojang
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#676 [10:39] <omry1243> i see
#677 [10:39] <omry1243> i created a ticket
#678 [10:39] <omry1243> but
#679 [10:39] <omry1243> i wanted to be sure
#680 [10:39] <omry1243> is there any way they can check from where they logged into the account?
#681 [10:40] <omry1243> that should surely prove it
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#684 [10:42] <Slender> Hi, I have some proble with the laucher 1.6.13 [11:37:05 ERROR]: Couldn't launch game can someone help me?
#685 [10:45] <GreyVulpine> Please provide the entire error log
#686 [10:45] <GreyVulpine> Slender - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
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#693 [10:51] <Millenium_> Hello ! I'm searching for someone who can make a 3d ressource pack who contain some dinosaur. I want to make a block with the texture of dinosaur and when we place it ,we see a dinosaur. I have a ts if you want more information. thank you .
#694 [10:51] <OwenXXCurrier> I am trying to make my minecraft pc account and it keeps saying "An error occurred while placing order, please verify credit card info and try again" like I dont what the hell to do
#695 [10:53] <OwenXXCurrier> Any help or no
#696 [10:53] <Slender> GreyVulpine - I am not familiar with this, what is URL?
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#699 [10:53] <OwenXXCurrier> I dont know what you mean by url
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#706 [10:57] <Millenium_> Hello ! I'm searching for someone who can make a 3d ressource pack who contain some dinosaur. I want to make a block with the texture of dinosaur and when we place it ,we see a dinosaur. I have a ts if you want more information. thank you .
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#710 [10:59] <OwenXXCurrier> I just entered another 12 times and it still doesnt work I am just going to give up in a second!
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#716 [11:04] <Slender> http://paste.ubuntu.com/11867362/
#717 [11:04] <Slender> can someone help me?
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#724 [11:09] <OwenXXCurrier> If someone doesnt help wiht this message I am never playing MineCraft again
#725 [11:10] <OwenXXCurrier> An error occurred while placing order, please verify credit card info and try again
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#729 [11:11] <Slender> I have problem with my laucher, see log http://paste.ubuntu.com/11867362/ can someone help?
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#731 [11:12] <zacharyj1234> I need help
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#741 [11:15] <enyer_> hjklñ{{ñlkllm
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#750 [11:18] <bluedragon2p> i am not receiving any reset password emails....
#751 [11:19] <bluedragon2p> im not receiving any reset password emails.
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#755 [11:22] <bluedragon2p> fuck
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#759 [11:26] <Millenium_> Hello ! I'm searching for someone who can make a 3d ressource pack who contain some dinosaur. I want to make a block with the texture of dinosaur and when we place it ,we see a dinosaur. I have a ts if you want more information. thank you .
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#761 [11:26] <Afootpluto> Millenium_, you wont find anyone here i suggest trying the minecraftforums, the forums not the chat
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#763 [11:27] <Millenium_> ok :)
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#780 [11:37] <pierre> Hello, I paid for my son to get minecvraft on the computer and now I cannot log in. I do't remember the email that was used and I tried all the ones I might have used to log in using the forgot user name. Can anyone help me.
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#783 [11:38] <Slender_> I have problem with my laucher, see log http://paste.ubuntu.com/11867362/ can someone help?
#784 [11:38] <CubeTheThird> pierre, you tested your emails here: http://www.minecraft.net/retrievename ?
#785 [11:38] <samuraispecter> im back vulpine
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#787 [11:38] <CubeTheThird> Slender_, click "Edit Profile" in the launcher, and uncheck the Executable box
#788 [11:38] <samuraispecter> and i still cant find a link to reset it
#789 [11:39] <kellih1983> How can I unblock chatting in mincraft for my child's account?
#790 [11:39] <CubeTheThird> kellih1983, what do you mean by 'unblock'?
#791 [11:39] <pierre> cube, yes, i tried all the emails I might have used
#792 [11:39] <kellih1983> Cubethethird, Since she is under 13 it seems chatting has been disabled
#793 [11:40] <samuraispecter> anyone here?
#794 [11:40] <CubeTheThird> kellih1983, oh? What happens when she tries chatting?
#795 [11:40] <CubeTheThird> pierre, you will have to contact Mojang in that case
#796 [11:40] <CubeTheThird> ??> pierre mojang/email
#797 [11:40] <VoxelHead> pierre: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#798 [11:40] <CubeTheThird> samuraispecter, what's the problem?
#799 [11:40] <VoxelHead> pierre: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#800 [11:40] <samuraispecter> cube
#801 [11:40] * JohnPlaysGames [JohnPlaysGames@notlogged] has joined #minecrafthelp
#802 [11:41] <JohnPlaysGames> Yep i need help
#803 [11:41] <JohnPlaysGames> i cant explain
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#805 [11:41] <JohnPlaysGames> wait
#806 [11:41] <JohnPlaysGames> i can
#807 [11:41] <Afootpluto> JohnPlaysGames, what do you need help with?
#808 [11:41] <pierre> Cube, Many thanks for your help! Bye
#809 [11:41] <samuraispecter> i forgot my admn password and i need to a link to reset it so that i can download the thing that greyvulpine told me to
#810 [11:41] <JohnPlaysGames> give me the ubunstu link so i can paste
#811 [11:41] <CubeTheThird> http://paste.ubuntu.com
#812 [11:41] <Afootpluto> samuraispecter, what admin password?
#813 [11:41] <CubeTheThird> samuraispecter, do you mean your minecraft account password?
#814 [11:42] <JohnPlaysGames> here
#815 [11:42] <JohnPlaysGames> i cant solve this
#816 [11:42] <JohnPlaysGames> http://paste.ubuntu.com/11867578/
#817 [11:42] <samuraispecter> no my windows admin....
#818 [11:42] <JohnPlaysGames> man this game is so hard
#819 [11:42] <CubeTheThird> JohnPlaysGames, does it happen without optifine?
#820 [11:42] <JohnPlaysGames> thats what she said
#821 [11:42] <JohnPlaysGames> yes
#822 [11:42] <CubeTheThird> samuraispecter, you will have to find a guide, or get a professional to help you with that
#823 [11:42] <CubeTheThird> ??> JohnPlaysGames launcher/game-output
#824 [11:42] <VoxelHead> JohnPlaysGames: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#825 [11:43] <VoxelHead> JohnPlaysGames: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#826 [11:43] <samuraispecter> where can i get the guide?
#827 [11:43] <Afootpluto> samuraispecter, google
#828 [11:43] <JohnPlaysGames> CubeTheThird: i dont understand]
#829 [11:43] <CubeTheThird> samuraispecter, google search?
#830 [11:43] <CubeTheThird> JohnPlaysGames, do what VoxelHead said
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#832 [11:43] <JohnPlaysGames> okay
#833 [11:43] <samuraispecter> i tried! please help!
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#835 [11:44] <CubeTheThird> samuraispecter, sorry. This chatroom is for minecraft support, not windows support. You may want to try contacting Microsoft support for assistance
#836 [11:44] <samuraispecter> how?
#837 [11:44] <JohnPlaysGames> http://paste.ubuntu.com/11867592/
#838 [11:44] <CubeTheThird> ??> JohnPlaysGames win/dxdiag
#839 [11:45] <VoxelHead> JohnPlaysGames: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#840 [11:45] <samuraispecter> just please help ,e with this it wont take that long
#841 [11:45] <samuraispecter> im really struggling
#842 [11:45] <CubeTheThird> samuraispecter, I have personally never done what you are asking, and I suspect many people here are in the same boat
#843 [11:46] <samuraispecter> is there anyone here who can help ??
#844 [11:47] <CubeTheThird> samuraispecter, again, please find help elsewhere for that. This chatroom is dedicated to minecraft tech support
#845 [11:47] <samuraispecter> @afootpluto can u help?
#846 [11:47] <samuraispecter> ok.....................................
#847 [11:47] <JohnPlaysGames> http://paste.ubuntu.com/11867615/
#848 [11:47] <JohnPlaysGames> okay i have done all the dxdiag step
#849 [11:47] <CubeTheThird> samuraispecter, start perhaps here: https://support.microsoft.com/en-us
#850 [11:47] <JohnPlaysGames> steps|
#851 [11:47] <samuraispecter> ok thx
#852 [11:47] <CubeTheThird> JohnPlaysGames, one moment
#853 [11:48] <JohnPlaysGames> k
#854 [11:48] <CubeTheThird> JohnPlaysGames, download and install https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#855 [11:48] <JohnPlaysGames> okay
#856 [11:48] <JohnPlaysGames> and they are no viruses
#857 [11:48] <JohnPlaysGames> u swear_
#858 [11:49] <CubeTheThird> no. It's from the intel website
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#860 [11:49] <JohnPlaysGames> k i trust u
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#864 [11:54] <atreis> Hello I have a problem with the game minecraft I'll throw off error. http://paste.ubuntu.com/11867621/
#865 [11:55] <CubeTheThird> atreis, sorry your computer does not meet the minimum requirements for the game
#866 [11:57] * KJ4IPS|Gone is now known as KJ4IPS
#867 [11:57] <atreis> But before you reinstall it worked windows
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#872 [12:00] <CubeTheThird> atreis, Windows XP has not been supported by Microsoft since April of 2014. Your computer is also very old, and the dxdiag report does not even provide sufficient information to identify what graphics drivers you would need
#873 [12:01] * samuraispecter [samuraispecter@notlogged] has quit. (Ping timeout: 204 seconds)
#874 [12:01] <atreis> So you help mewhat am I supposed to do
#875 [12:01] <CubeTheThird> atreis, you need to use a newer computer
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#881 [12:09] <SirMartinCZ> Hello, I lost my MC account. I also lost E-Mail and password from him. I know for a nick and registered mail. Will you help me get it back?
#882 [12:10] <CubeTheThird> SirMartinCZ, you will have to contact Mojang about this
#883 [12:10] <CubeTheThird> ??> SirMartinCZ mojang/email
#884 [12:10] <VoxelHead> SirMartinCZ: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#885 [12:10] <VoxelHead> SirMartinCZ: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#886 [12:10] <SirMartinCZ> my register mail is. martin-kreisel@seznam.cz
#887 [12:10] <CubeTheThird> SirMartinCZ, do what VoxelHead said
#888 [12:11] <SirMartinCZ> OK :)
#889 [12:11] <SirMartinCZ> thanks
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#895 [12:21] * ROBOLASERSNAIL [ROBOLASERSNAIL@notlogged] has joined #minecrafthelp
#896 [12:22] <ROBOLASERSNAIL> I'm unable to join a server on my macbook air but i can join it on my desktop with the same ip it says "Unkown Host"
#897 [12:23] <CubeTheThird> ROBOLASERSNAIL, what's the IP address?
#898 [12:23] <ROBOLASERSNAIL> fw.noviamc.com
#899 [12:23] <CubeTheThird> .mcping fw.noviamc.com
#900 [12:23] <ExtremeBot> CubeTheThird: Sorry, but fw.noviamc.com:25565 appears to be down! (Invalid hostname)
#901 [12:23] <CubeTheThird> ROBOLASERSNAIL, umm.. you sure you spelled that correctly?
#902 [12:24] <ROBOLASERSNAIL> i put that ip in my desktop and it work
#903 [12:24] <CubeTheThird> ROBOLASERSNAIL, I don't know how that worked, unless you spelled it differently. That isn't a valid host name
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#907 [12:27] <ROBOLASERSNAIL> are you certain that ip doesn't work i got it from www.noviamc.com
#908 [12:28] <CubeTheThird> ROBOLASERSNAIL, 100% sure. The domain name given does not resolve to an IP address
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#910 [12:28] <CubeTheThird> ROBOLASERSNAIL, their website says pvp.noviamc.com
#911 [12:28] <ROBOLASERSNAIL> thats there secondary server look in the top right in small print
#912 [12:29] <CubeTheThird> dono what to tell you
#913 [12:29] <CubeTheThird> their domain probably expired
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#915 [12:29] <ROBOLASERSNAIL> but how am i able to play on the server on my other comp
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#917 [12:30] <CubeTheThird> your other computer's DNS cache probably hasn't expired yet
#918 [12:30] <CubeTheThird> you could probably retrieve the IP address from it
#919 [12:30] <ROBOLASERSNAIL> so how do i play on the server on the comp
#920 [12:31] <CubeTheThird> ROBOLASERSNAIL, on the one that it works, can you open cmd or the terminal?
#921 [12:31] <ROBOLASERSNAIL> the minecraft terminal or the comp terminal
#922 [12:32] <CubeTheThird> ROBOLASERSNAIL, computer terminal, or command prompt (depending if it's windows or mac/linux)
#923 [12:32] <ROBOLASERSNAIL> its a very old mac
#924 [12:32] <CubeTheThird> then terminal
#925 [12:32] <ROBOLASERSNAIL> i don't know how to check the terminal
#926 [12:33] <CubeTheThird> ??> ROBOLASERSNAIL mac/terminal
#927 [12:33] <VoxelHead> ROBOLASERSNAIL: You can reach the Terminal by going to Applications > Utilities > Terminal. Alternatively, search for Terminal in the Finder.
#928 [12:33] <ROBOLASERSNAIL> checking now
#929 [12:34] <ROBOLASERSNAIL> I'm on the app terminal
#930 [12:35] <CubeTheThird> ROBOLASERSNAIL, run this command in it: ping -c 1 fw.noviamc.com
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#932 [12:35] <ROBOLASERSNAIL> it said "command not found
#933 [12:36] <CubeTheThird> ROBOLASERSNAIL, .. what did you enter?
#934 [12:37] <ROBOLASERSNAIL> i put it in again and it said cannot resolve fw.noviamc.com: unknown host
#935 [12:37] <CubeTheThird> ROBOLASERSNAIL, and this is on the computer where it works?
#936 [12:38] <ROBOLASERSNAIL> yes
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#938 [12:38] <CubeTheThird> ROBOLASERSNAIL, dono what to suggest then. The domain wont resolve to an IP address, to you'd have to wait until they renew the domain name
#939 [12:39] <ROBOLASERSNAIL> i know the server owner what should i tell him
#940 [12:39] <CubeTheThird> ROBOLASERSNAIL, tell him the name fw.noviamc.com expired
#941 [12:39] <ROBOLASERSNAIL> ok
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#944 [12:41] <ROBOLASERSNAIL> thank you for your help
#945 [12:43] * sony [sony@notlogged] has joined #minecrafthelp
#946 [12:44] <sony> what can I do because I've been trying to fix this for over a year now and I just cannot understand how to fix it and I don't have AVAST
#947 [12:44] <CubeTheThird> sony, what error?
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#949 [12:45] <sony> he one that saids illegalstateexception cannot create child event loop
#950 [12:45] * minecraft is now known as Guest8115
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#952 [12:45] <CubeTheThird> sony, what anti-virus and firewall software do you have?
#953 [12:45] <sony> is malwarebytes a software
#954 [12:45] <CubeTheThird> not really..
#955 [12:45] <CubeTheThird> ??> sony tools/hjt
#956 [12:45] <VoxelHead> sony: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#957 [12:45] <VoxelHead> sony: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#959 [12:46] <sony> ok my software is 64bit
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#961 [12:46] <CubeTheThird> sony, do what VoxelHead said
#962 [12:46] * oldtopman [oldtopman@notlogged] has joined #minecrafthelp
#963 [12:46] <sony> k
#964 [12:46] <Pegason> Anyone know how to fix a serverside "java.net.ConnectException: Connection timed out: no further information"
#965 [12:47] <CubeTheThird> Pegason, what's the server address?
#966 [12:47] <Pegason> IP?
#967 [12:47] * ROBOLASERSNAIL [ROBOLASERSNAIL@notlogged] has quit. (Ping timeout: 204 seconds)
#968 [12:47] <CubeTheThird> sure
#969 [12:47] <Pegason> 178.32.10.233:25565
#970 [12:47] <CubeTheThird> .mcping 178.32.10.233:25565
#971 [12:47] <ExtremeBot> CubeTheThird: Sorry, but 178.32.10.233:25565 appears to be down! (Request timed out)
#972 [12:48] <CubeTheThird> !check 178.32.10.233:25565
#973 [12:48] <CubeTheThird> .m 178.32.10.233:25565
#974 [12:48] <PangeaBot> 178.32.10.233:25565 doesn't seem to be a valid server address! (Name or service not known)
#975 [12:48] <CubeTheThird> that's interesting
#976 [12:48] <CubeTheThird> Pegason, does it only happen with that server?
#977 [12:48] <CubeTheThird> .m 178.32.10.233
#978 [12:48] <PangeaBot> 178.32.10.233 doesn't seem to be a valid server address! (Name or service not known)
#979 [12:48] <CubeTheThird> .mcping 178.32.10.233
#980 [12:48] <Pegason> Yep.
#981 [12:48] <ExtremeBot> CubeTheThird: Sorry, but 178.32.10.233:25565 appears to be down! (Request timed out)
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#984 [12:50] <CubeTheThird> Pegason, does it happen if you don't include the port?
#985 [12:50] <Pegason> I'll give it a try. But I'm pretty sure it doesn't.
#986 [12:51] <Pegason> No. Doesn't work.
#987 [12:51] <CubeTheThird> Pegason, hmm ok. Can you open cmd?
#988 [12:51] <Pegason> Yep
#989 [12:52] <CubeTheThird> Pegason, run this: ping 178.32.10.233
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#993 [12:53] <Pegason> Request timed out.
#994 [12:53] * jordidehond [jordidehond@notlogged] has quit. (Client Quit)
#995 [12:53] <CubeTheThird> huh. Interesting
#996 [12:53] <CubeTheThird> Pegason, can you test this server: mctest.ae97.net
#997 [12:55] * Lakersfan [Lakersfan@notlogged] has joined #minecrafthelp
#998 [12:55] <Pegason> It's hanging on "Connecting to the server" so, it looks like it might do the same.
#999 [12:56] * wesje [wesje@notlogged] has joined #minecrafthelp
#1000 [12:56] <CubeTheThird> Pegason, what anti-virus and firewall software do you have?
#1001 [12:56] * Lakersfan [Lakersfan@notlogged] has quit. (Client Quit)
#1002 [12:56] <Pegason> Kaspersky Total Security.
#1003 [12:56] <wesje> i can't login with my minecraft account
#1004 [12:56] <CubeTheThird> ??> Pegason av/kaspersky
#1005 [12:56] <Pegason> I've tried disabling Firewalls and such.
#1006 [12:56] <VoxelHead> Pegason: If you are using Kaspersky Internet Security and cannot connect to Mojang's servers, turn off Encrypted Connections Scan by following this guide: http://support.kaspersky.com/9927#block1
#1007 [12:56] <CubeTheThird> wesje, what happens when you try?
#1008 [12:56] * PLAYHARD [PLAYHARD@notlogged] has joined #minecrafthelp
#1009 [12:56] <wesje> demo mode
#1010 [12:57] * JUAN0520 [JUAN0520@notlogged] has joined #minecrafthelp
#1011 [12:57] <CubeTheThird> wesje, what is your minecraft username?
#1012 [12:57] <wesje> wesaerts74
#1013 [12:57] <CubeTheThird> wesje, login to account.mojang.com/me
#1014 [12:57] <wesje> thank you
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#1016 [12:59] <Pegason> Right, I can now connect to mctest.ae97.net but not 178.32.10.233:25565
#1017 [12:59] <Pegason> Or 178.32.10.233
#1018 [13:00] <CubeTheThird> .mcping 178.32.10.233
#1019 [13:00] <ExtremeBot> CubeTheThird: Sorry, but 178.32.10.233:25565 appears to be down! (Request timed out)
#1020 [13:00] <CubeTheThird> !check 178.32.10.233
#1021 [13:00] <CubeTheThird> Pegason, ok. let's try doing a malware scan
#1022 [13:00] <CubeTheThird> ??> av/adwcleaner
#1023 [13:01] <CubeTheThird> oops
#1024 [13:01] * JUAN0520 [JUAN0520@notlogged] has quit. (Client Quit)
#1025 [13:01] * wesje [wesje@notlogged] has quit. (Ping timeout: 204 seconds)
#1026 [13:01] <CubeTheThird> ??> Pegason av/adwcleaner
#1027 [13:01] <VoxelHead> Pegason: ADWCleaner is an utility to clean a PC which is infested with malware.
#1028 [13:01] <VoxelHead> Pegason: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#1029 [13:01] * oldtopman [oldtopman@notlogged] has joined #minecrafthelp
#1030 [13:01] <Pegason> I'll take a look.
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#1034 [13:04] <Rc> Hello, I was wondering if anyone knows where I can find the server.exe files for Beta 1.5, or if the current files work with an version?
#1035 [13:04] <Rc> Any version*
#1036 [13:05] * TraiZz [TraiZz@notlogged] has joined #minecrafthelp
#1037 [13:05] <Rc> Hello
#1038 [13:05] * NielsTheBeast [NielsTheBeast@notlogged] has joined #minecrafthelp
#1039 [13:05] <CubeTheThird> Rc, you might want to look on the minecraft wiki for that
#1040 [13:05] <NielsTheBeast> http://paste.ubuntu.com/11868022/
#1041 [13:05] <NielsTheBeast> I NEED HELP
#1042 [13:05] <Rc> I'll check, but I'll stay on the chat
#1043 [13:05] <Rc> Thanks though
#1044 [13:06] <CubeTheThird> NielsTheBeast, one moment
#1045 [13:06] <NielsTheBeast> i am a minecraft noob
#1046 [13:06] * Joe [Joe@notlogged] has joined #minecrafthelp
#1047 [13:07] <CubeTheThird> NielsTheBeast, try download and install catalyst software: http://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2032
#1048 [13:07] <NielsTheBeast> when i try to launch minecraft (for the first time) it keeps getting back to launcher 1.6.13
#1049 [13:07] <Joe> My launcher says play offline and when i hit thatit doesnt start
#1050 [13:07] <Rc> I"m just going to try setting up a server, and seeingi f I can configure it to 1.5
#1051 [13:08] <CubeTheThird> Joe, what anti-virus and firewall software do you have?
#1052 [13:08] <CubeTheThird> Rc, with vanilla minecraft, you cannot
#1053 [13:08] * Xenox12 [Xenox12@notlogged] has joined #minecrafthelp
#1054 [13:09] <TraiZz> hi my name is TraiZz i tryed to login bur i forgot my entering my questions passwords all the time if oldert a reset for my words nothing arrived to my email address what can i do?
#1055 [13:09] <Joe> norton but it didnt do this until now i also got the 10106 create problem but fixed that
#1056 [13:09] <CubeTheThird> TraiZz, you will have to contact Mojang about this
#1057 [13:09] <CubeTheThird> ??> TraiZz mojang/email
#1058 [13:09] <Rc> Ach
#1059 [13:09] <VoxelHead> TraiZz: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1060 [13:09] <VoxelHead> TraiZz: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
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#1062 [13:09] <CubeTheThird> Joe, ahh ok. Can you open cmd as administrator?
#1063 [13:09] <Rc> Any ideas then?
#1064 [13:09] <Joe> yup its open'
#1065 [13:09] <TraiZz> ok ty for youre help
#1066 [13:10] <CubeTheThird> Rc, did you check the wiki for them?
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#1068 [13:10] <CubeTheThird> Joe, run this command: netsh winsock reset
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#1070 [13:10] <Rc> It just sent me to the page for version 1.5, and setting up a server in general
#1071 [13:10] * sony [sony@notlogged] has quit. (Ping timeout: 204 seconds)
#1072 [13:10] <sony_> I think I done it right here it is paste.Ubuntu.com/11868021/
#1073 [13:11] <CubeTheThird> sony_, one moment
#1074 [13:11] <Joe> ok i did that should i reset my computer because it says to
#1075 [13:11] <sony_> ok
#1076 [13:11] <CubeTheThird> sony_, this says you have mcafee anti-virus
#1077 [13:11] <CubeTheThird> Joe, yes do that
#1078 [13:11] <sony_> oh
#1079 [13:11] <Joe> anything afte that?
#1080 [13:11] <Joe> after*
#1081 [13:11] <CubeTheThird> Joe, shouldn't be
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#1083 [13:11] <Joe> ok thank you!!!
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#1089 [13:12] <sony_> how do I fix the problem when I have mcafee
#1090 [13:12] <Xenox12> Just got minecraft today and when trying to connect to online server I get java.netconnectionexception connection refused any idea?
#1091 [13:13] <Pegason> Gonna have to close this while I do the malware thing.
#1092 [13:13] <CubeTheThird> sony_, the only solution we have is to remove mcafee
#1093 [13:13] <CubeTheThird> ??> sony_ av/mcafee/uninstall
#1094 [13:13] <VoxelHead> sony_: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#1095 [13:13] <CubeTheThird> Xenox12, what's the server address?
#1096 [13:13] <CubeTheThird> Pegason, go ahead
#1097 [13:13] <Rc> I'm going toi see if I can google it
#1098 [13:13] <sony_> o ok
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#1100 [13:14] <Xenox12> CubeTheThird, 127.0.0.1;19132
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#1103 [13:15] <CubeTheThird> Xenox12, that's not a valid server, unless you are hosting it on your own computer
#1104 [13:15] <Xenox12> I just got the game, went to muliplayer and thats the only server loading
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#1106 [13:16] <CubeTheThird> Xenox12, did you add any servers to your multiplayer list?
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#1109 [13:17] <Xenox12> CubeTheThird, No lol where do I find them hahaha
#1110 [13:17] <CubeTheThird> ??> Xenox12 mp/servers
#1111 [13:17] <VoxelHead> Xenox12: There currently is no master list of all Multiplayer servers. Fan-made indexes include http://minestatus.net/ - http://www.reddit.com/r/mcservers - http://minecraftservers.net/ - http://minecraft.dk/mcserverlist/
#1112 [13:17] <VoxelHead> Xenox12: MinecraftForum's list can be found at http://www.minecraftforum.net/forums/servers, also try #smp.
#1113 [13:18] <Xenox12> CubeTheThird, I thank you
#1114 [13:19] <CubeTheThird> no problem :)
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#1116 [13:20] <Rc> Okay, so I found the files, then switched my profile on the game to 1.5, it won't connect
#1117 [13:21] <Rc> Any ideas?
#1118 [13:21] <CubeTheThird> which 1.5 are you using?
#1119 [13:21] <Rc> The regular 1.5, not 1.5_01
#1120 [13:21] <CubeTheThird> I thought you said the server was beta 1.5
#1121 [13:22] <Rc> In beta, I mean
#1122 [13:22] <sony_> do you know my problem the child event loop well does it get fixed for all versions on minecraft
#1123 [13:22] <CubeTheThird> sony_, it should yes, if you removed mcafee and reboot your computer
#1124 [13:22] <CubeTheThird> Rc, so the client and server are beta 1.5?
#1125 [13:23] <sony_> es I have done that now I am going to see hopefully it will worked
#1126 [13:23] <Rc> I've switched my launcher profile to 1.5, and the server files should be 1.5
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#1130 [13:24] <Pegason> The malware thing didn't work.
#1131 [13:24] <Rc> I'm going to check again
#1132 [13:24] <Afootpluto> Pegason, did you try to port forward?
#1133 [13:25] <sony_> mg thx for your help you actually helped me recover minecraft :)
#1134 [13:25] <Pegason> No.
#1135 [13:25] <Afootpluto> Pegason, are you on a school's network?
#1136 [13:25] <Pegason> Nope.
#1137 [13:26] <EIRIK397> i need help to minecraft
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#1139 [13:26] <CubeTheThird> EIRIK397, what's the problem?
#1140 [13:26] <CubeTheThird> sony_, no problem :)
#1141 [13:26] <EIRIK397> hvem i login to a server i been log out of minecraft
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#1144 [13:29] <Pegason> So... Any ideas?
#1145 [13:30] <CubeTheThird> Pegason, only thing I can thing of is contacting the server owner. It almost seems like your connection is blocked
#1146 [13:30] <Pegason> Well, its my server. That's the issue.
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#1148 [13:31] <CubeTheThird> Pegason, oh. I take it you're hosting it remotely?
#1149 [13:31] <Pegason> Yep.
#1150 [13:31] <Rc> Alright, to summarize what I've now done: I've now downloaded Craftbukkit.jar for Version Beta 1.5_01, Set my client profile to 1.5_01, double cliked on the Jar file, set my server properties to open in notes, and then filled the ip prompt with my own ip
#1151 [13:31] <CubeTheThird> Pegason, are you using any sort of VPN?
#1152 [13:31] <Pegason> No.
#1153 [13:31] <Pegason> Hang on.
#1154 [13:32] <CubeTheThird> Rc, are you using the client 1.5 or 1.5 beta?
#1155 [13:32] <Pegason> I think cyberghost may still be installed.
#1156 [13:32] <Pegason> Might interfere with it(?)
#1157 [13:32] <Rc> Beta
#1158 [13:32] <CubeTheThird> Pegason, no idea what that is
#1159 [13:32] <Rc> Anytime I say 1.5, I mean beta
#1160 [13:32] <CubeTheThird> Rc, you may want to ask in #bukkit for assistance in that case
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#1162 [13:32] <Pegason> Terrible VPN software.
#1163 [13:33] <Rc> I'm just trying to get the server to run in general, I could only find the jar files with bukkit
#1164 [13:33] <kate_> Orespawn destroyed my world can I get ti back?
#1165 [13:33] <CubeTheThird> Pegason, ya, I'd recommend you remove that
#1166 [13:33] <CubeTheThird> Rc, we don't really provide support for non-current versions as-is
#1167 [13:34] <kate_> We already did but it was still there
#1168 [13:34] <CubeTheThird> kate_, you could try using mcedit
#1169 [13:34] <CubeTheThird> ??> kate_ tools/mcedit
#1170 [13:34] <VoxelHead> kate_: If your world got corrupted you can try to repair it with MCEdit. Open the offending world in MCEdit, press 'ctrl-i' and select 'Repair regions' in the dialogue which pops up. Once this has completed, save your world and exit MCEdit.
#1171 [13:34] <VoxelHead> kate_: To download MCEdit, go to http://khroki.github.io/MCEdit-Unified/ and choose the version appropriate for your OS.
#1172 [13:34] <Rc> Well, thank you for being useful
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#1174 [13:36] <Pegason> Gonna try a restart now that I've uninstalled. Back in a few. Probably.
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#1181 [13:43] <kate_> orespawn wiped out my world how do i get it back?
#1182 [13:43] <CubeTheThird> kate_, again, you can try using mcedit
#1183 [13:43] <CubeTheThird> ??> kate_ tools/mcedit
#1184 [13:43] <VoxelHead> kate_: If your world got corrupted you can try to repair it with MCEdit. Open the offending world in MCEdit, press 'ctrl-i' and select 'Repair regions' in the dialogue which pops up. Once this has completed, save your world and exit MCEdit.
#1185 [13:43] <VoxelHead> kate_: To download MCEdit, go to http://khroki.github.io/MCEdit-Unified/ and choose the version appropriate for your OS.
#1186 [13:44] <kate_> I don't know how to open the game in MCEdit.
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#1188 [13:45] <CubeTheThird> kate_, then I recommend you look up a tutorial. There are many of them out there, particularly on youtube
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#1191 [13:48] <Miner_> Hello minecraft help, we meet again, and for the same reason
#1192 [13:48] <Miner_> my launcher keeps crashing, under the code rg.lwjgl.opengl.
#1193 [13:49] <CubeTheThird> Miner_, do you have a crash report?
#1194 [13:49] <Miner_> and i went through this process a few days ago with you guys
#1195 [13:49] <Miner_> oh hey cube, small internet
#1196 [13:49] <Miner_> yes i do, can u give me a pastebin link
#1197 [13:49] <CubeTheThird> http://paste.ubuntu.com
#1198 [13:50] <Miner_> http://paste.ubuntu.com/11868290/
#1199 [13:50] <CubeTheThird> Miner_, and can you show me a dxdiag report?
#1200 [13:50] <Miner_> yes, if i can remember how
#1201 [13:51] <CubeTheThird> ??> Miner_ win/dxdiag
#1202 [13:51] <VoxelHead> Miner_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1204 [13:52] <Miner_> http://paste.ubuntu.com/11868298/
#1205 [13:52] <CubeTheThird> ok your drivers are up to date, which is good
#1206 [13:53] <Miner_> yeah, did that last time
#1207 [13:53] <CubeTheThird> Miner_, do you have custom windows themes installed?
#1208 [13:53] <Miner_> yes
#1209 [13:53] <Miner_> mc silverlight
#1210 [13:53] <CubeTheThird> and there's your problem
#1211 [13:53] <Miner_> purple
#1212 [13:53] <Miner_> why?
#1213 [13:53] <Miner_> had it for years?
#1214 [13:53] <CubeTheThird> try disabling it
#1215 [13:54] <Miner_> how do i?
#1216 [13:54] <Miner_> even
#1217 [13:54] <Miner_> havnt opened it in many-a-year
#1218 [13:54] <CubeTheThird> dono. Is it installed as a separate program?
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#1220 [13:55] <Miner_> i got the only thing called microsoft silverlight opened, and i dont see a disable button
#1221 [13:56] <CubeTheThird> microsoft silverlight? that's a browser plugin, not a custom theme
#1222 [13:56] <Miner_> oh, sorry i derped
#1223 [13:57] <Miner_> ahh, its an Aero theme
#1224 [13:57] <CubeTheThird> no worries
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#1226 [13:57] <Miner_> woah, this looks so different without my theme...
#1227 [13:58] <Miner_> why is this causing mc to crash, may i ask?
#1228 [13:58] <CubeTheThird> they have been known to conflict with graphics drivers, and make them crash under circumstances
#1229 [13:58] <Miner_> well nvm, it crashed again
#1230 [13:58] <Miner_> like the crash report?
#1231 [13:59] <CubeTheThird> sure
#1232 [13:59] <Miner_> dx or just the report file?
#1233 [13:59] <CubeTheThird> report
#1234 [13:59] <Miner_> http://paste.ubuntu.com/11868340/
#1235 [14:00] <CubeTheThird> hmm did you close and re-open the launcher first?
#1236 [14:00] <Miner_> yes
#1237 [14:00] <Miner_> would u like me to try re-downloading it
#1238 [14:00] <CubeTheThird> ??> Miner_ win/reinst
#1239 [14:00] <VoxelHead> Miner_: You may need to reinstall the locally installed files that Minecraft puts into place.
#1240 [14:00] <VoxelHead> Miner_: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1241 [14:01] <Miner_> everthing?
#1242 [14:01] <Miner_> waoh
#1243 [14:01] <CubeTheThird> except your saves
#1244 [14:02] <Miner_> yeah
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#1246 [14:03] <Pegason> Well... That didn't work.
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#1248 [14:04] <Miner_> just waiting for the launcher to re=download the stuff
#1249 [14:04] <CubeTheThird> Pegason, are you able to access the server remotely?
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#1251 [14:05] <Pegason> Do you mean from the control panel?
#1252 [14:05] <CubeTheThird> Pegason, well how would you configure the server?
#1253 [14:06] <Pegason> Basically, I can access it through the host's control panel, thing. But not through FTP.
#1254 [14:06] <CubeTheThird> oh are you using a hosting service?
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#1256 [14:06] <Pegason> Yeah, sorry if I wasn't clear.
#1257 [14:06] <CubeTheThird> ahh
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#1259 [14:07] <CubeTheThird> Pegason, then I recommend you contact support for the hosting service.
#1260 [14:08] <Pegason> Will do. I would've done so before, but I thought it would be quicker using here. Thanks for the help anyway.
#1261 [14:08] <Miner_> fffffsss
#1262 [14:08] <Miner_> didnt work
#1263 [14:08] <CubeTheThird> Miner_, hmm. Do you have any game/screen recording software installed?
#1264 [14:08] <Miner_> nope
#1265 [14:08] <Miner_> http://paste.ubuntu.com/11868393/
#1266 [14:09] <CubeTheThird> Miner_, hmm the theme you installed is still disabled correct? Can you reboot your computer?
#1267 [14:09] <Miner_> it is disabled
#1268 [14:09] <Miner_> and i could
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#1270 [14:11] <Miner_> rebooting now
#1271 [14:11] <sORRRY> hello I have problem with a mod!
#1272 [14:11] <Rikairchy> ??> sORRRY mods
#1273 [14:11] <VoxelHead> sORRRY: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1274 [14:11] <VoxelHead> sORRRY: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1275 [14:11] <VoxelHead> sORRRY: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#1280 [14:13] <IsuckInPvP> Could you please help me? I can't play MineCraft anymore http://paste.ubuntu.com/11868414/ I don't know whats wrong
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#1284 [14:15] <CubeTheThird> IsuckInPvP, sorry what's the problem?
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#1287 [14:19] <Miner_> looks like its working now, can i re-activate my theme? my computer seems almost, naked without it?
#1288 [14:19] <CubeTheThird> Miner_, you're welcome to try, but if the game crashes there's nothing we can recommend except disabling it
#1289 [14:19] <Miner_> ok
#1290 [14:19] <Miner_> thanks anyway
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#1292 [14:20] <IsuckInPvP> CubeTheThird the problem is this: http://paste.ubuntu.com/11868414/
#1293 [14:21] <IsuckInPvP> It says: It looks like the game has crashed
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#1295 [14:21] <CubeTheThird> IsuckInPvP, ok, but that isn't a crash report
#1296 [14:21] <IsuckInPvP> ow what is it? :/
#1297 [14:21] <CubeTheThird> IsuckInPvP, the crash report should be in the launcher
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#1299 [14:22] <IsuckInPvP> ---- Minecraft Crash Report ---- // I let you down. Sorry :( Time: 12-7-15 21:08 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Display.java:30
#1300 [14:22] <IsuckInPvP> thats not a crash report either
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#1306 [14:29] <IsuckInPvP> Do u know what's wrong?
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#1311 [14:29] <kyu> I already reset my password but cannot seem to log in, but the email adress was correct
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#1313 [14:30] <CubeTheThird> kyu, are you able to login to account.mojang.com/me ?
#1314 [14:30] <kyu> no i have tried that but didn't work
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#1316 [14:30] <CubeTheThird> kyu, then you will have to contact Mojang
#1317 [14:30] <CubeTheThird> ??> kyu mojang/email
#1318 [14:30] <VoxelHead> kyu: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1319 [14:30] <VoxelHead> kyu: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1320 [14:31] <kyu> ok thank!
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#1333 [14:44] <SlipySlop> My friend cant log in to my server, this is error mesage: http://paste.ubuntu.com/11868568/ and I have 2GB of dedicatted ram for server
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#1336 [14:47] <SlipySlop> My friend cant log in to my server, this is error mesage: http://paste.ubuntu.com/11868568/ and I have 2GB of dedicatted ram for server
#1337 [14:47] <SlipySlop> My friend cant log in to my server, this is error mesage: http://paste.ubuntu.com/11868568/ and I have 2GB of dedicatted ram for server
#1338 [14:47] <SlipySlop> My friend cant log in to my server, this is error mesage: http://paste.ubuntu.com/11868568/ and I have 2GB of dedicatted ram for server
#1339 [14:47] <SlipySlop> My friend cant log in to my server, this is error mesage: http://paste.ubuntu.com/11868568/ and I have 2GB of dedicatted ram for server
#1340 [14:47] <CubeTheThird> stop spamming
#1341 [14:47] * DarkNoddy [DarkNoddy@notlogged] has joined #minecrafthelp
#1342 [14:48] <CubeTheThird> SlipySlop, did you put something in the server-ip of the server.propeties file?
#1343 [14:49] <SlipySlop> Yes i set my ip in the . properties file and my friend can see that the server is online, but he cant join
#1344 [14:49] <CubeTheThird> SlipySlop, remove that. The server-ip should be blank
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#1347 [14:51] <SlipySlop> nop now it wont even start server
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#1350 [14:52] <CubeTheThird> SlipySlop, really? Can you show me the server log?
#1351 [14:53] <SlipySlop> http://paste.ubuntu.com/11868629/
#1352 [14:53] <CubeTheThird> SlipySlop, open the task manager, and kill all java processes
#1353 [14:53] * IsuckInPvP [IsuckInPvP@notlogged] has quit. (Quit: Web client closed)
#1354 [14:53] <SlipySlop> How can I open that
#1355 [14:54] <SlipySlop> And in all of toutorials that i watched they said that you need to put in your ip
#1356 [14:54] * tomas [tomas@notlogged] has joined #minecrafthelp
#1357 [14:54] <Lord_Ralex> Those tutorials are wrong.
#1358 [14:55] <CubeTheThird> very wrong
#1359 [14:55] <Lord_Ralex> Unless you know what you are doing, (which they don't), you never fill it in.
#1360 [14:56] <SlipySlop> but that does not make any sense, if i am making server the server has to have ip
#1361 [14:56] * MgamesBR [MgamesBR@notlogged] has quit. (Ping timeout: 204 seconds)
#1362 [14:56] <Lord_Ralex> It does not mean what you think it means.
#1363 [14:56] <Lord_Ralex> Leave it blank.
#1364 [14:57] * Jentl20000 [Jentl20000@notlogged] has joined #minecrafthelp
#1365 [14:58] <Jentl20000> Ik ben mijn naam vergeten
#1366 [14:58] <Jentl20000> I,m forgot my name
#1367 [14:58] <CubeTheThird> Jentl20000, test all your emails here: http://www.minecraft.net/retrievename
#1368 [14:58] <Jentl20000> heb ik gedaan
#1369 [14:58] <Jentl20000> maar wat dan
#1370 [14:58] * Lildirt [Lildirt@notlogged] has quit. (Quit: Leb wohl, meine Freunde. Ich wünsche Ihnen das beste von Tagen.)
#1371 [14:58] <CubeTheThird> Jentl20000, we only speak English here
#1372 [14:59] <Jentl20000> What i need to do
#1373 [14:59] * Lildirt [Lildirt@notlogged] has joined #minecrafthelp
#1374 [14:59] <CubeTheThird> Jentl20000, again, test all of your emails here: http://www.minecraft.net/retrievename
#1375 [15:00] * saul [saul@notlogged] has joined #minecrafthelp
#1376 [15:00] <Jentl20000> I have forgotten my name and I know nie what to do, I forgot I have on my name printed and given me email but then what?
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#1378 [15:01] <Jentl20000> done, but what now
#1379 [15:01] <CubeTheThird> Jentl20000, did you get an email?
#1380 [15:01] <Jentl20000> No
#1381 [15:02] <CubeTheThird> Jentl20000, you will have to contact Mojang in that case
#1382 [15:02] <CubeTheThird> ??> Jentl20000 mojang/email
#1383 [15:03] <VoxelHead> Jentl20000: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1384 [15:03] <VoxelHead> Jentl20000: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1385 [15:03] <Jentl20000> cI can call them
#1386 [15:03] <Jentl20000> I can call them
#1387 [15:03] <CubeTheThird> Jentl20000, there is no number
#1388 [15:04] * tomas [tomas@notlogged] has quit. (Quit: Web client closed)
#1389 [15:04] <Jentl20000> Ok thank you for this aid
#1390 [15:04] * abuatb511 [abuatb511@notlogged] has quit. (Ping timeout: 204 seconds)
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#1392 [15:08] <SlipySlop> [22:01:37 WARN]: Can't keep up! Did the system time change, or is the server overloaded? Running 2122ms behind, skipping 42 tick(s) what does this mean
#1393 [15:08] <CubeTheThird> SlipySlop, it means your server is lagging
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#1397 [15:09] <ChicaVisible> Hey?
#1398 [15:09] <CubeTheThird> hello ChicaVisible
#1399 [15:09] <SlipySlop> how can i fix the lag
#1400 [15:10] <CubeTheThird> SlipySlop, how many players do you have on it?
#1401 [15:10] <ChicaVisible> Well i don't know what i'm doing im just follow the steps from here http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/
#1402 [15:10] <CubeTheThird> ChicaVisible, do you have a link to your dxdiag report?
#1403 [15:11] <SlipySlop> just me but my friend cant cconnect
#1404 [15:11] <ChicaVisible> i follow all the steps and i dont know what i have to do now
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#1406 [15:11] <CubeTheThird> ChicaVisible, so you have a dxdiag report?
#1407 [15:11] <CubeTheThird> SlipySlop, do you repeatedly get the Can't keep up messages?
#1408 [15:12] <SlipySlop> every time he tries to join
#1409 [15:12] <CubeTheThird> SlipySlop, what's the server's IP address?
#1410 [15:12] * Jentl20000 [Jentl20000@notlogged] has quit. (Quit: Web client closed)
#1411 [15:12] <SlipySlop> i aint telling it to anybody
#1412 [15:13] * _xM7MDz [_xM7MDz@notlogged] has joined #minecrafthelp
#1413 [15:13] <CubeTheThird> ok I'll just assume it's your public IP address
#1414 [15:13] <_xM7MDz> i need help
#1415 [15:13] <SlipySlop> yup
#1416 [15:13] <_xM7MDz> 11868722
#1417 [15:13] <ChicaVisible> omg i don't know i just trying to log in my minecraft and appear that i have problem then i press a button that says fix problem and i follow all the steps and now im here
#1418 [15:13] <CubeTheThird> SlipySlop, well I can confirm your server is up. is that the only message your friend gets?
#1419 [15:14] <CubeTheThird> ??> ChicaVisible win/dxdiag
#1420 [15:14] <VoxelHead> ChicaVisible: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1421 [15:14] <CubeTheThird> _xM7MDz, one moment
#1422 [15:14] * _xM7MDz [_xM7MDz@notlogged] has quit. (Client Quit)
#1423 [15:14] <SlipySlop> no that is what i get
#1424 [15:14] <CubeTheThird> SlipySlop, what disconnect message does he get?
#1425 [15:15] * ChicaVisible [ChicaVisible@notlogged] has quit. (Quit: Web client closed)
#1426 [15:15] <SlipySlop> cant connect to the server
#1427 [15:15] <CubeTheThird> SlipySlop, the exact message
#1428 [15:15] <SlipySlop> invalid seasson
#1429 [15:16] <CubeTheThird> SlipySlop, oh. That's on your friend's end. They will need to logout and back in to the server
#1430 [15:16] <CubeTheThird> err
#1431 [15:16] <CubeTheThird> SlipySlop, sorry logout and back in to the game launcher
#1432 [15:16] * kershaw4581 [kershaw4581@notlogged] has joined #minecrafthelp
#1433 [15:16] <SlipySlop> didnt work we tried about 5 times already
#1434 [15:16] <CubeTheThird> SlipySlop, did he buy minecraft?
#1435 [15:16] <kershaw4581> hi this is chris kershaw and im needing help with my account
#1436 [15:17] <CubeTheThird> kershaw4581, what's the problem?
#1437 [15:17] <SlipySlop> i think he didnt
#1438 [15:17] <CubeTheThird> SlipySlop, then that's the problem
#1439 [15:17] <kershaw4581> ok, i've been trying to log into my minecraft account for over a year and it wont let me do anything at all ...
#1440 [15:17] <CubeTheThird> kershaw4581, what happens when you try logging in?
#1441 [15:18] <kershaw4581> my acc is kershaw4581 and i tryed to reset the pass but it tells me that the email is wrong
#1442 [15:18] <CubeTheThird> kershaw4581, please test all your emails here: http://www.minecraft.net/retrievename
#1443 [15:19] <kershaw4581> ok tryin it now
#1444 [15:19] <SlipySlop> is there any wayhe can join
#1445 [15:19] <CubeTheThird> SlipySlop, yes. He has to buy the game
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#1448 [15:20] <SlipySlop> any other way
#1449 [15:20] <CubeTheThird> SlipySlop, nope
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#1451 [15:20] <kershaw4581> ok, aperantly the e-mails i sent are not connected to any acc and i dont have the old yahoo account anymore
#1452 [15:21] <CubeTheThird> kershaw4581, then you will have to contact Mojang about it
#1453 [15:21] <CubeTheThird> ??> kershaw4581 mojang/email
#1454 [15:21] <VoxelHead> kershaw4581: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1455 [15:21] <VoxelHead> kershaw4581: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1456 [15:21] * Steve [Steve@notlogged] has joined #minecrafthelp
#1457 [15:21] <Maxtthal> I need you to tell me how to do multiplayer in minecraft on iPhone version 1.1.1
#1458 [15:21] * Steve is now known as Guest58135
#1459 [15:21] <kershaw4581> yeah ive been tyhere today and the things it tells me that are needed i dont have
#1460 [15:21] * monkeymachine99 [monkeymachine99@notlogged] has joined #minecrafthelp
#1461 [15:22] <CubeTheThird> kershaw4581, you don't have your transaction ID?
#1462 [15:22] <kershaw4581> like my transaction id
#1463 [15:22] <Maxtthal> Do I nee one
#1464 [15:22] <kershaw4581> no
#1465 [15:22] * iSniMa [iSniMa@notlogged] has joined #minecrafthelp
#1466 [15:22] <CubeTheThird> kershaw4581, what method of payment do you use?
#1467 [15:22] <Maxtthal> Need on
#1468 [15:22] <iSniMa> hi
#1469 [15:22] <kershaw4581> a friend baught it for me
#1470 [15:22] * iSniMa [iSniMa@notlogged] has quit. (Client Quit)
#1471 [15:22] <Maxtthal> Debit card
#1472 [15:23] <CubeTheThird> Maxtthal, only messages with your name are for you
#1473 [15:23] <CubeTheThird> kershaw4581, did your friend buy you a gift code?
#1474 [15:23] <kershaw4581> a friend bought it for me
#1475 [15:23] <monkeymachine99> can someone help my minecraft keep crashes
#1476 [15:23] * COOKEMAZ [COOKEMAZ@notlogged] has joined #minecrafthelp
#1477 [15:23] <kershaw4581> he used a credit card that is no good anymore
#1478 [15:23] * Dr_Monkeyfish [Dr_Monkeyfish@notlogged] has joined #minecrafthelp
#1479 [15:23] <CubeTheThird> monkeymachine99, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1480 [15:23] <kershaw4581> was over 5 years ago
#1481 [15:23] <CubeTheThird> kershaw4581, does your friend have the confirmation email from the purchase?
#1482 [15:24] <Maxtthal> And I end did not buy it for me
#1483 [15:24] * Porkyle [Porkyle@notlogged] has joined #minecrafthelp
#1484 [15:24] <monkeymachine99> i did here is the link http://paste.ubuntu.com/11868781/
#1485 [15:24] <kershaw4581> yeah do i put that in the place of the id
#1486 [15:24] <CubeTheThird> kershaw4581, the transaction ID should be in the confirmation email
#1487 [15:24] <kershaw4581> well he has a gift code
#1488 [15:24] <CubeTheThird> monkeymachine99, one moment
#1489 [15:24] <CubeTheThird> kershaw4581, that works
#1490 [15:24] <Dr_Monkeyfish> Hey im having a problem with connecting to servers in the 1.7.10 version of MC, I always seem to crash no matter what I try to do on any 1.7.10 server. Does anyone know whats going on and/or can help me?? :)
#1491 [15:24] * Maxtthal [Maxtthal@notlogged] has quit. (Quit: Web client closed)
#1492 [15:25] <kershaw4581> ok ill try that out thanks
#1493 [15:25] <kershaw4581> l8r all
#1494 [15:25] <CubeTheThird> Dr_Monkeyfish, you probably have your render distance set too high for older versions of the game
#1495 [15:25] * Maxtthal [Maxtthal@notlogged] has joined #minecrafthelp
#1496 [15:25] <Dr_Monkeyfish> ...
#1497 [15:25] <Dr_Monkeyfish> thanks
#1498 [15:25] <CubeTheThird> monkeymachine99, download and install https://downloadcenter.intel.com/download/22519/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
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#1502 [15:26] <Maxtthal> I can't figure out how to play minecraft on my iPhone for multiplayer
#1503 [15:26] <monkeymachine99> ok
#1504 [15:27] <CubeTheThird> Maxtthal, not sure how helpful I'll be since I've never used pocket edition. What have you tried doing?
#1505 [15:27] <Maxtthal> please help me
#1506 [15:27] <Maxtthal> 😓
#1507 [15:28] <Maxtthal> I tried to make a server and nothing happened at all and I really want to play with my sister
#1508 [15:29] <COOKEMAZ> How do I fix java platform se binary . every time i want to customize a new world I get that java is not responding.
#1509 [15:29] * jerojer [jerojer@notlogged] has joined #minecrafthelp
#1510 [15:29] <zombiewuff> Ihaveing problem getting minecraft to install on windows 8, keep getting 'unable to update launcher' error
#1511 [15:29] <CubeTheThird> COOKEMAZ, does it only happen when making custom worlds?
#1512 [15:29] * wagnho [wagnho@notlogged] has joined #minecrafthelp
#1513 [15:29] <CubeTheThird> zombiewuff, what anti-virus and firewall software do you have?
#1514 [15:29] <Maxtthal> none
#1515 [15:29] * wagnho [wagnho@notlogged] has quit. (Client Quit)
#1516 [15:29] <zombiewuff> bitdefender and windows firewall
#1517 [15:29] <COOKEMAZ> yes it does.
#1518 [15:30] <CubeTheThird> Maxtthal, perhaps try this tutorial? https://www.youtube.com/watch?v=S-Q6LWKTqco
#1519 [15:30] <VoxelHead> 01,00You00,04Tube: CubeTheThird mentioned "[How to] Setup Minecraft Pocket Edition (LAN) Multiplayer" (6m 10s) uploaded by "NC Mobile" on 2015-01-18 20:23 UTC.
#1520 [15:30] <CubeTheThird> ??< av/bitdefender
#1521 [15:30] <CubeTheThird> zombiewuff, can you try temporarily disabling bitdefender?
#1522 [15:31] <zombiewuff> will try that
#1523 [15:31] * Slothgame_ [Slothgame_@notlogged] has joined #minecrafthelp
#1524 [15:31] <zombiewuff> seems to be working now
#1525 [15:32] <CubeTheThird> ah good
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#1527 [15:32] * David_ [David_@notlogged] has joined #minecrafthelp
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#1529 [15:33] * Maxtthal [Maxtthal@notlogged] has quit. (Ping timeout: 204 seconds)
#1530 [15:33] <David_> I AM HAVING TROUBLE with graphics acceleration
#1531 [15:33] * zombiewuff [zombiewuff@notlogged] has quit. (Quit: Web client closed)
#1532 [15:33] <CubeTheThird> David_, do you have a dxdiag report?
#1533 [15:33] <David_> no but i can make one
#1534 [15:33] * Jose [Jose@notlogged] has joined #minecrafthelp
#1535 [15:33] <COOKEMAZ> I have a windows table. with window 8.1
#1536 [15:34] <CubeTheThird> David_, please do, paste it onto http://paste.ubuntu.com and give the URL here.
#1537 [15:34] * Leaxvx [Leaxvx@notlogged] has joined #minecrafthelp
#1538 [15:34] <Leaxvx> Hello
#1539 [15:34] <CubeTheThird> COOKEMAZ, sorry.. what? you didn't answer my question
#1540 [15:34] <CubeTheThird> hello Leaxvx
#1541 [15:35] <Leaxvx> Idk where to go about this, but I have completely lost the migrated email to my second minecraft account, I know everything BUT the email
#1542 [15:35] <CubeTheThird> Leaxvx, have you tried testing your emails here: http://www.minecraft.net/retrievename
#1543 [15:35] <CubeTheThird> Leaxvx, and what is the username?
#1544 [15:35] <David_> http://paste.ubuntu.com/11868869/ here it is
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#1546 [15:35] <Leaxvx> iLadyLea
#1547 [15:35] <COOKEMAZ> I went to the youtube and that is for the pocket edition. any other suggestions?
#1548 [15:35] <CubeTheThird> David_, sorry but unfortunately your graphics card is not supported on windows 8.1. You will either need to downgrade to windows 8 (or lower) or use a different computer.
#1549 [15:35] <Leaxvx> iLady_Lea*****
#1550 [15:36] <CubeTheThird> COOKEMAZ, only messages with your name are for you
#1551 [15:36] <David_> ok that makes more sense thanks
#1552 [15:36] <CubeTheThird> COOKEMAZ, do you only get that error when you use custom world generation?
#1553 [15:36] <David_> how do you find that it is not supported
#1554 [15:36] <CubeTheThird> David_, AMD dropped support for it (released no more drivers) since windows 8
#1555 [15:37] <Leaxvx> Cube, I have tried all the emails I can think of
#1556 [15:37] <Leaxvx> I simply I have no idea what it is
#1557 [15:37] <CubeTheThird> Leaxvx, then you will have to contact Mojang
#1558 [15:37] <CubeTheThird> ??> Leaxvx mojang/email
#1559 [15:37] <David_> if i were to downgrade would it fix the problem?
#1560 [15:37] <VoxelHead> Leaxvx: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1561 [15:37] <VoxelHead> Leaxvx: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1562 [15:37] <Leaxvx> ;-;-;-;-;-;
#1563 [15:37] <Leaxvx> Thanks babes <3
#1564 [15:37] <COOKEMAZ> Yes it only happens when I use custom world generation
#1565 [15:37] * Leaxvx [Leaxvx@notlogged] has quit. (Client Quit)
#1566 [15:37] <CubeTheThird> David_, it would. You may need to install the proper AMD drivers after, but then they are actually available
#1567 [15:38] <CubeTheThird> COOKEMAZ, perhaps you are using specific generator settings that are causing it to crash
#1568 [15:38] * theslimearcher [theslimearcher@notlogged] has joined #minecrafthelp
#1569 [15:38] * kershaw4581 [kershaw4581@notlogged] has quit. (Quit: Web client closed)
#1570 [15:38] <David_> Ok thanks for the help and i will solve the problem just wasnt sure what was wrong
#1571 [15:38] <theslimearcher> I need help I'm getting an error message java.lang.nullpointerexception and I can't fix it
#1572 [15:39] <CubeTheThird> theslimearcher, what is the complete error message?
#1573 [15:39] <COOKEMAZ> So your saying that I can not use custom world generation
#1574 [15:39] <theslimearcher> java.lang.nullpointerexception: group
#1575 [15:39] <CubeTheThird> COOKEMAZ, I'm not. I'm just wondering if you've tested different generation settings, or if you are only using a specific preset
#1576 [15:39] <CubeTheThird> theslimearcher, what anti-virus and firewall software do you have?
#1577 [15:40] <theslimearcher> McAfee
#1578 [15:40] <CubeTheThird> theslimearcher, ah. mcafee has been causing many users issues, and the only solution we have is removing it
#1579 [15:40] <theslimearcher> oh
#1580 [15:40] <theslimearcher> Am I able to reinstall it?
#1581 [15:41] <CubeTheThird> theslimearcher, you're welcome to try, but we have not observed any success in doing so
#1582 [15:41] * tomas [tomas@notlogged] has joined #minecrafthelp
#1583 [15:41] <SlipySlop> If i want to set default texture pack for my sever do i just have to put path to the files of texture pack in .properties under resource-pack-hash=
#1584 [15:41] <theslimearcher> oh so if I reinstall it. It mgiht not work again?
#1585 [15:41] * tomas [tomas@notlogged] has quit. (Client Quit)
#1586 [15:41] <theslimearcher> might*
#1587 [15:42] <COOKEMAZ> I am only changing the setting for how many blocks types are generated, and how high. I do not go past that list.
#1588 [15:42] * Cruse [Cruse@notlogged] has joined #minecrafthelp
#1589 [15:42] <CubeTheThird> theslimearcher, perhaps. We don't know. If you try and it does, feel free to tell us
#1590 [15:42] <Cruse> Hey
#1591 [15:42] <Cruse> Anyone here?
#1592 [15:42] <theslimearcher> ok thank you so much
#1593 [15:42] <CubeTheThird> COOKEMAZ, can you try lowering the settings, or tweaking it to see if it makes a difference?
#1594 [15:42] <CubeTheThird> Cruse, about 160 people
#1595 [15:42] <Cruse> Any staff?
#1596 [15:42] <Cruse> xD
#1597 [15:42] <SlipySlop> If i want to set default texture pack for my sever do i just have to put path to the files of texture pack in .properties under resource-pack-hash=
#1598 [15:42] * theslimearcher [theslimearcher@notlogged] has quit. (Client Quit)
#1599 [15:42] <CubeTheThird> Cruse, do you need something?
#1600 [15:43] <Cruse> Yes CubeTheThird
#1601 [15:43] <Cruse> I have 4 accounts
#1602 [15:43] <Cruse> Cant login to them
#1603 [15:43] <Cruse> all 4
#1604 [15:43] <CubeTheThird> SlipySlop, you set the URL used to download the pack there
#1605 [15:43] <Cruse> Changed pw / email
#1606 [15:43] <Cruse> still cant login
#1607 [15:43] <CubeTheThird> Cruse, in the game, or on the website?
#1608 [15:43] <SlipySlop> ok
#1609 [15:43] <Cruse> Both
#1610 [15:43] <CubeTheThird> Cruse, minecraft.net and/or mojang.com ?
#1611 [15:43] <SlipySlop> so i dont have to type in path
#1612 [15:43] <Cruse> mojang.com
#1613 [15:43] <Cruse> and the launcher
#1614 [15:43] <CubeTheThird> SlipySlop, no, because remote users cannot access a direct path
#1615 [15:43] <Cruse> idk about minecraft.net
#1616 [15:44] <Cruse> I will try
#1617 [15:44] <CubeTheThird> Cruse, what does it tell you when you try logging in?
#1618 [15:44] * energeticshado2 [energeticshado2@notlogged] has joined #minecrafthelp
#1619 [15:44] <Cruse> I can login to minecraft.net, but i cant login to mojang.com and the launcher
#1620 [15:44] * hamoood [hamoood@notlogged] has joined #minecrafthelp
#1621 [15:44] <Cruse> it says incorrect email or password
#1622 [15:45] <CubeTheThird> Cruse, can you test all your emails here: http://www.minecraft.net/retrievename
#1623 [15:45] <COOKEMAZ> What settings? I have tried create a new world with out changing anything and that one works fine.
#1624 [15:45] * energeticshado2 [energeticshado2@notlogged] has quit. (Client Quit)
#1625 [15:45] <Cruse> kk
#1626 [15:45] <CubeTheThird> COOKEMAZ, ah ok. Do you get a crash report?
#1627 [15:46] <COOKEMAZ> Yes I have.
#1628 [15:46] * Cool_boy81 [Cool_boy81@notlogged] has joined #minecrafthelp
#1629 [15:46] <CubeTheThird> COOKEMAZ, copy it onto http://paste.ubuntu.com and give the URL here.
#1630 [15:47] * mewtwoplaysMC [mewtwoplaysMC@notlogged] has joined #minecrafthelp
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#1633 [15:47] * franz [franz@notlogged] has joined #minecrafthelp
#1634 [15:47] <SlipySlop> does not seem to work
#1635 [15:48] * pyrokilr18 [pyrokilr18@notlogged] has joined #minecrafthelp
#1636 [15:48] <CubeTheThird> SlipySlop, I recommend you look up information about it on the minecraft wiki, or the forums
#1637 [15:48] * fran [fran@notlogged] has joined #minecrafthelp
#1638 [15:48] <fran> fran
#1639 [15:48] <Cruse> CubeTheThird, well this is awkward now... I can login... I guess it was that 5 mins i could't login
#1640 [15:48] <Cruse> lol
#1641 [15:49] <CubeTheThird> well glad it works
#1642 [15:49] <CubeTheThird> .mcstatus
#1643 [15:49] <ExtremeBot> [Website: 3Online][Login: 3Online][Session: 3Online][Realms: 3Online][Skins: 3Online]
#1644 [15:49] <Cruse> same here
#1645 [15:49] <fran> hola
#1646 [15:49] <Cruse> I was so scared
#1647 [15:49] <CubeTheThird> hello fran
#1648 [15:49] <Cruse> Thank You
#1649 [15:49] * franz [franz@notlogged] has quit. (Client Quit)
#1650 [15:49] <CubeTheThird> :)
#1651 [15:49] * Cruse [Cruse@notlogged] has quit. (Quit: Web client closed)
#1652 [15:50] * pyrokilr18 [pyrokilr18@notlogged] has quit. (Client Quit)
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#1655 [15:50] * mewtwoplaysMC [mewtwoplaysMC@notlogged] has quit. (Ping timeout: 204 seconds)
#1656 [15:51] <SlipySlop> [22:45:42 WARN]: Can't keep up! Did the system time change, or is the server overloaded? Running 2440ms behind, skipping 48 tick(s) how can i fix this
#1657 [15:52] * hamoood [hamoood@notlogged] has quit. (Quit: Web client closed)
#1658 [15:52] <CubeTheThird> SlipySlop, generally you need to be running it on a better system
#1659 [15:52] * cauacouto023 [cauacouto023@notlogged] has quit. (Client Quit)
#1660 [15:52] <SlipySlop> so on better computer?
#1661 [15:52] <CubeTheThird> yes
#1662 [15:53] * alline_games [alline_games@notlogged] has joined #minecrafthelp
#1663 [15:54] <SlipySlop> ok but i am goung to leave it like this for now since it does not effect my gameplay, i just randomly so that line and i was wondering what it means... THANKS
#1664 [15:54] * energeticshado2 [energeticshado2@notlogged] has joined #minecrafthelp
#1665 [15:54] * beastboss57 [beastboss57@notlogged] has joined #minecrafthelp
#1666 [15:55] <alline_games> n consigo entrar no minecraft da crash e n sei como resolver
#1667 [15:55] <COOKEMAZ> Ok, I pasted the report. "Can't keep up! Did the system time change, or is the server overloaded?" this is one thing it says at the end.
#1668 [15:55] <COOKEMAZ> Ok, I pasted the report. "Can't keep up! Did the system time change, or is the server overloaded?" this is one thing it says at the end.
#1669 [15:55] * energeticshado2 [energeticshado2@notlogged] has left #minecrafthelp
#1670 [15:55] <CubeTheThird> COOKEMAZ, give the link to your paste here
#1671 [15:55] <CubeTheThird> ??> alline_games lang/ot
#1672 [15:55] <CubeTheThird> ??> alline_games lang/pt
#1673 [15:55] <VoxelHead> alline_games: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1674 [15:56] <COOKEMAZ> http://paste.ubuntu.com/11868976/
#1675 [15:56] <CubeTheThird> COOKEMAZ, hmm all that suggests is that the game froze....
#1676 [15:57] * Azzy [Azzy@notlogged] has joined #minecrafthelp
#1677 [15:58] <alline_games> No help can come in minecraft of a crash it when I walk Have To update the same drives?
#1678 [15:58] <CubeTheThird> alline_games, do you have a dxdiag report?
#1679 [15:58] <CubeTheThird> COOKEMAZ, can you also show me the launcher log?
#1680 [15:58] <COOKEMAZ> One time to day i got a message with the minecraft dirt wall beind it. Said that M
#1681 [15:58] * beastboss57 [beastboss57@notlogged] has quit. (Client Quit)
#1682 [15:58] <Azzy> My daughter's login for Minecraft on our PC isn't working, we've reset the password & it still isn't working, it was working last night & no ones made any changes
#1683 [15:59] <CubeTheThird> Azzy, are you able to login to account.mojang.com/me
#1684 [16:00] <Azzy> No, it says unknown username or password
#1685 [16:00] <CubeTheThird> Azzy, can you test the email here: http://www.minecraft.net/retrievename
#1686 [16:00] <alline_games> already looked on youtube speaks q update the drive has more n with
#1687 [16:01] * SlipySlop [SlipySlop@notlogged] has quit. (Ping timeout: 204 seconds)
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#1689 [16:02] <Azzy> Yea that works
#1690 [16:02] <beastboss57> will not connect
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#1692 [16:02] * COOKEMAZ [COOKEMAZ@notlogged] has quit. (Ping timeout: 204 seconds)
#1693 [16:02] <CubeTheThird> ??> alline_games win/dxdiag
#1694 [16:02] <VoxelHead> alline_games: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1695 [16:02] * beastboss57 [beastboss57@notlogged] has quit. (Client Quit)
#1696 [16:02] <CubeTheThird> Azzy, hmm. THe only thing I can recommend is contacting Mojang
#1697 [16:02] <CubeTheThird> ??> Azzy mojang/email
#1698 [16:02] <VoxelHead> Azzy: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1699 [16:02] <VoxelHead> Azzy: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1700 [16:03] <Azzy> Thats what I've been trying to do
#1701 [16:04] * COOKEMAZ [COOKEMAZ@notlogged] has joined #minecrafthelp
#1702 [16:04] <COOKEMAZ> hi
#1703 [16:05] <CubeTheThird> hello again
#1704 [16:06] * alline_games [alline_games@notlogged] has quit. (Quit: Web client closed)
#1705 [16:06] * harrybo222 [harrybo222@notlogged] has joined #minecrafthelp
#1706 [16:06] <COOKEMAZ> http://paste.ubuntu.com/11869045/ Here is when I lanch Mincraft
#1707 [16:06] * Azzy [Azzy@notlogged] has quit. (Quit: Web client closed)
#1708 [16:07] <CubeTheThird> COOKEMAZ, can I see it after you click play?
#1709 [16:07] <CubeTheThird> COOKEMAZ, or actually.. after it freezes
#1710 [16:07] <harrybo222> hey hello can anyone help me i cant seem to log onto multiplayer level
#1711 [16:08] <CubeTheThird> harrybo222, what happens when you try?
#1712 [16:08] <harrybo222> it only comes up with two players but will not connect, it works ok on my lap top though
#1713 [16:08] * Awezomeman [Awezomeman@notlogged] has joined #minecrafthelp
#1714 [16:09] <CubeTheThird> harrybo222, what happens when you try connecting though/
#1715 [16:09] * Ito_Meneghel [Ito_Meneghel@notlogged] has joined #minecrafthelp
#1716 [16:10] * Ito_Meneghel [Ito_Meneghel@notlogged] has quit. (Client Quit)
#1717 [16:11] <COOKEMAZ> not sure what your asking for?
#1718 [16:11] <harrybo222> well it goes to the scanning for game on my local network, but the two it picks up it says cant resolve host names?
#1719 [16:12] <CubeTheThird> COOKEMAZ, press play, try making your custom world, let it freeze, THEN give me the launcher log
#1720 [16:12] <CubeTheThird> harrybo222, are you trying to connect to games being hosted via Open to LAN?
#1721 [16:12] <harrybo222> sorry not sure what you mean
#1722 [16:13] <CubeTheThird> harrybo222, you're talking about the PC edition right?
#1723 [16:13] <harrybo222> yes
#1724 [16:13] <CubeTheThird> harrybo222, so somebody on your network is hosting a multiplayer game yes?
#1725 [16:13] * liam818_ [liam818_@notlogged] has joined #minecrafthelp
#1726 [16:14] <Awezomeman> When I join Minecraft I wanted to join Multiplayer but when I try to join a server, all of them say "Can't connect to server." I know its not my Connection because im on TeamSpeak and able to talk to my friends. When I join a Server it Says "java.lang.NullPointerException: group"
#1727 [16:14] <CubeTheThird> Awezomeman, what anti-virus and firewall software do you have?
#1728 [16:14] * beastboss57 [beastboss57@notlogged] has joined #minecrafthelp
#1729 [16:14] <harrybo222> well i can see some when i try it on my laptop
#1730 [16:14] <beastboss57> will not connect to server
#1731 [16:15] <CubeTheThird> beastboss57, to what server?
#1732 [16:15] <Awezomeman> I just got Avast Premier for my pc
#1733 [16:15] * liam818_ [liam818_@notlogged] has quit. (Client Quit)
#1734 [16:15] <beastboss57> minecraft single player
#1735 [16:15] <CubeTheThird> Awezomeman, ah. You will have to make sure avast firewall is not blocking minecraft or java
#1736 [16:15] <Awezomeman> How can I do that?
#1737 [16:15] <CubeTheThird> harrybo222, so you are trying to connect to random games other people are hosting on your network?
#1738 [16:16] <CubeTheThird> Awezomeman, dono. Never used it before
#1739 [16:16] <harrybo222> yes
#1740 [16:16] <Awezomeman> Ok, thanks. Ill try to fix it :)
#1741 [16:16] * Awezomeman [Awezomeman@notlogged] has quit. (Quit: Web client closed)
#1742 [16:16] <CubeTheThird> harrybo222, are you using a public network or something?
#1743 [16:17] <harrybo222> not sure i am at home on my own pc on the internet
#1744 [16:18] <CubeTheThird> harrybo222, oh. That's odd then. Unless random people are connected to the same router as you, you should not be able to see other games without manually adding them to your list
#1745 [16:18] * voz [voz@notlogged] has joined #minecrafthelp
#1746 [16:19] <beastboss57> i get an error mojira mc-34749
#1747 [16:19] * voz [voz@notlogged] has quit. (Client Quit)
#1748 [16:19] <CubeTheThird> beastboss57, what anti-virus and firewall software do you have?
#1749 [16:19] * weslyle [weslyle@notlogged] has joined #minecrafthelp
#1750 [16:19] <harrybo222> well this is my sons game, he has been using it on the laptop ok, now i have got him a desktop, he cant seem to get on the multiplayer level
#1751 [16:20] * weslyle [weslyle@notlogged] has quit. (Client Quit)
#1752 [16:20] <CubeTheThird> harrybo222, does he typically connect to a public server? If so you will have to manually add the server address to the multiplayer list
#1753 [16:20] <beastboss57> mcafee
#1754 [16:20] <harrybo222> ok how do i find the server addresses
#1755 [16:21] * cfsdfsdfsdf [cfsdfsdfsdf@notlogged] has joined #minecrafthelp
#1756 [16:21] <CubeTheThird> harrybo222, if you click on the server in the multiplayer menu from the laptop, and click "Edit" it will show you the address
#1757 [16:21] <CubeTheThird> beastboss57, mcafee has been causing this problem for many people, and the only solution we have is removing it
#1758 [16:21] <cfsdfsdfsdf> i need help
#1759 [16:22] <cfsdfsdfsdf> because when i try and make world
#1760 [16:22] <harrybo222> ok, thanks for your help CubeThe Third.
#1761 [16:22] <cfsdfsdfsdf> it doesnt load and i get an error message saying the following
#1762 [16:22] <beastboss57> do you know what that error code is
#1763 [16:22] <cfsdfsdfsdf> yes sorry one second im getting it
#1764 [16:23] <beastboss57> mojira mc-34749
#1765 [16:23] <CubeTheThird> beastboss57, again, remove mcafee
#1766 [16:23] <CubeTheThird> ??> beastboss57 av/mcafee/uninstall
#1767 [16:23] <VoxelHead> beastboss57: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#1768 [16:23] <cfsdfsdfsdf> were sorry but it seems there was an error while creating a loopback socket
#1769 [16:24] <CubeTheThird> cfsdfsdfsdf, what anti-virus and firewall software do you have?
#1770 [16:24] <COOKEMAZ> Here is the game output http://paste.ubuntu.com/11869117/
#1771 [16:24] <cfsdfsdfsdf> macafee
#1772 [16:24] * minelicious [minelicious@notlogged] has joined #minecrafthelp
#1773 [16:24] * drake_ [drake_@notlogged] has joined #minecrafthelp
#1774 [16:24] <CubeTheThird> COOKEMAZ, ya that's an out of memory error. There might be a problem with the preset you are using. YOu may make a bug report about it on bug.mojang.com
#1775 [16:25] <CubeTheThird> cfsdfsdfsdf, many users are experiencing issues with mcafee, and the only solution we have is to remove it
#1776 [16:25] * matheus [matheus@notlogged] has joined #minecrafthelp
#1777 [16:25] <cfsdfsdfsdf> okay thank you for your help :)
#1778 [16:25] * cfsdfsdfsdf [cfsdfsdfsdf@notlogged] has quit. (Client Quit)
#1779 [16:25] * Mikhei [Mikhei@notlogged] has joined #minecrafthelp
#1780 [16:25] <drake_> minecraft keeps crashing due to a loopback? plz help
#1781 [16:26] <CubeTheThird> drake_, what anti-virus and firewall software do you have?
#1782 [16:26] <COOKEMAZ> Here is the launcher log http://paste.ubuntu.com/11869137/
#1783 [16:27] <CubeTheThird> COOKEMAZ, oh.. that's interesting
#1784 [16:27] <CubeTheThird> COOKEMAZ, according to this you're allocating only half a gig of memory to the game
#1785 [16:27] <minelicious> when I go into minecraft, I try to update it and I click on the link of the update I want and it brings me to a site that says "Minecraft News" and under shows the update I want. I click on it and it just reloads the page!
#1786 [16:27] <drake_> umm dont quite know
#1787 [16:27] <CubeTheThird> COOKEMAZ, in the launcher, click Edit Profile
#1788 [16:27] <CubeTheThird> ??> drake_ tools/hjt
#1789 [16:27] <VoxelHead> drake_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1790 [16:28] <VoxelHead> drake_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1791 [16:28] * holgervargas [holgervargas@notlogged] has joined #minecrafthelp
#1792 [16:28] <Mikhei> help, heres the launcher log im kind of new to this, just got the game: http://paste.ubuntu.com/11869131/
#1793 [16:28] <CubeTheThird> minelicious, what do you mean by 'I try to update it'?
#1794 [16:28] * minelicious [minelicious@notlogged] has quit. (Client Quit)
#1795 [16:29] <COOKEMAZ> ok, now what?
#1796 [16:29] <CubeTheThird> Mikhei, you can try download and install https://downloadcenter.intel.com/download/18496/Intel-Graphics-Media-Accelerator-3150-Driver-for-Windows-7-exe-
#1797 [16:29] <Mikhei> Okay
#1798 [16:29] <CubeTheThird> Mikhei, but please note that your computer does not meet the minimum requirements for the game
#1799 [16:29] <CubeTheThird> COOKEMAZ, check the JVM arguments box
#1800 [16:30] <harrybo222> CubeTheTird thanks for your help i seem to have it working ok
#1801 [16:30] <CubeTheThird> oh good!
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#1803 [16:30] * holgervargas [holgervargas@notlogged] has quit. (Client Quit)
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#1805 [16:31] <COOKEMAZ> Ok did that.
#1806 [16:31] <CubeTheThird> COOKEMAZ, try it again
#1807 [16:32] <Mikhei> So i cant play?
#1808 [16:32] <CubeTheThird> Mikhei, you can try the driver I sent you, but if that does not work you will need to use a better computer
#1809 [16:32] <CubeTheThird> netbooks are not designed for video games
#1810 [16:33] <Mikhei> Okay
#1811 [16:33] <Mikhei> thanks for the help
#1812 [16:34] * beastboss57 [beastboss57@notlogged] has quit. (Ping timeout: 204 seconds)
#1813 [16:34] <COOKEMAZ> It is working now. just seens strange I wanted less blocks, and it was having memory problems.
#1814 [16:35] <CubeTheThird> good good
#1815 [16:35] * _PinkStarburst_ [_PinkStarburst_@notlogged] has joined #minecrafthelp
#1816 [16:35] <CubeTheThird> COOKEMAZ, you may want to install 64 bit java by the way
#1817 [16:35] <drake_> Logfile of Trend Micro HijackThis v2.0.5 Scan saved at 4:29:37 PM, on 7/12/2015 Platform: Windows 7 SP1 (WinNT 6.00.3505) MSIE: Internet Explorer v11.0 (11.00.9600.17840) CHROME: 43.0.2357.132 Boot mode: Normal Running processes: C:\Program Files (x86)\Dell\Stage Remote\StageRemote.exe C:\Program Files (x86)\GamesBar\SearchEngineProtection.exe C:\Program Files (x86)\Dell\Stage Remote\StageRemoteService.exe C:\Users\Lindsey\AppData\L
#1818 [16:35] <CubeTheThird> drake_, paste it onto http://paste.ubuntu.com and give the URL here.
#1819 [16:36] <drake_> now it says download as text?
#1820 [16:36] * SilverGhost79950 [SilverGhost79950@notlogged] has joined #minecrafthelp
#1821 [16:36] <CubeTheThird> drake_, give the website address of your paste here
#1822 [16:36] <drake_> http://paste.ubuntu.com/11869198/
#1823 [16:37] <COOKEMAZ> Ok I will get that. in the edit profile the resolution is set at 854 x 480 should this be changed.
#1824 [16:37] <CubeTheThird> drake_, one moment
#1825 [16:37] <drake_> k
#1826 [16:37] <CubeTheThird> COOKEMAZ, that's up to you. It's only the default window size
#1827 [16:37] * jerojer [jerojer@notlogged] has quit. (Quit: Web client closed)
#1828 [16:37] <Afootpluto> ??> drake_ av/mcafee/uninstall
#1829 [16:37] <VoxelHead> drake_: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#1830 [16:38] <COOKEMAZ> Thanks for the help.
#1831 [16:38] <drake_> are u sure? i dont want any viruses
#1832 [16:38] * bukkitdev253 [bukkitdev253@notlogged] has joined #minecrafthelp
#1833 [16:38] <CubeTheThird> drake_, mcafee is terrible, and is causing many users this issue. You can install something else like avast intead
#1834 [16:38] <CubeTheThird> ??> drake_ av/avast
#1835 [16:38] <VoxelHead> drake_: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
#1836 [16:38] <SilverGhost79950> Hello i had a minecraft account and now i cant sign in to it i forgot the password and now when i look at it, it says i dont have a minecraft account My premium account is SilverGhost79950 i payed and now i cant get it back :(
#1837 [16:39] <drake_> i hope this fixes it will do
#1838 [16:39] <drake_> i will tell u if it works thx
#1839 [16:39] <_PinkStarburst_> I have my website address for my paste
#1840 [16:39] <SilverGhost79950> Hello i had a minecraft account and now i cant sign in to it i forgot the password and now when i look at it, it says i dont have a minecraft account My premium account is SilverGhost79950 i payed and now i cant get it back :( can someone here help or this problem isnt for here
#1841 [16:39] <_PinkStarburst_> And i dont know what to do now
#1842 [16:39] <_PinkStarburst_> And i dont know what to do now
#1843 [16:39] * COOKEMAZ [COOKEMAZ@notlogged] has left #minecrafthelp
#1844 [16:39] <CubeTheThird> SilverGhost79950, one moment
#1845 [16:40] <CubeTheThird> _PinkStarburst_, give it here
#1846 [16:40] <_PinkStarburst_> http://paste.ubuntu.com/11869189/
#1847 [16:40] <SilverGhost79950> Ok :D
#1848 [16:40] <_PinkStarburst_> now what do i do
#1849 [16:40] <CubeTheThird> SilverGhost79950, as far as I can tell that name has been changed several times since february. I assume you did not change it?
#1850 [16:40] <CubeTheThird> _PinkStarburst_, one moment
#1851 [16:41] <SilverGhost79950> I never changed it
#1852 [16:41] <_PinkStarburst_> ok
#1853 [16:41] <SilverGhost79950> i only changed the email D=
#1854 [16:41] <CubeTheThird> SilverGhost79950, then you will have to contact Mojang
#1855 [16:41] <CubeTheThird> ??> SilverGhost79950 mojang/email
#1856 [16:41] <VoxelHead> SilverGhost79950: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1857 [16:41] <VoxelHead> SilverGhost79950: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1858 [16:41] <drake_> so do you guys do this 24\7?
#1859 [16:41] <SilverGhost79950> once or 2 times
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#1861 [16:43] <SilverGhost79950> Ok VoxelHead
#1862 [16:43] <CubeTheThird> _PinkStarburst_, try download and install download.sony-asia.com.edgesuite.net/vaio/downloads/Win8Original/20132Q/SVF/REDAUD-00295019-0082.EXE
#1863 [16:44] <CubeTheThird> drake_, this is a volunteer run chatroom, so if there are people here to help, they do
#1864 [16:44] <CubeTheThird> drake_, this is a volunteer run chatroom, so if there are people here to help, they do
#1865 [16:44] * bukkitdev253 [bukkitdev253@notlogged] has left #minecrafthelp
#1866 [16:44] <_PinkStarburst_> ok after i downLOAD IT WHAT DO I DO?
#1867 [16:44] * drake_ [drake_@notlogged] has quit. (Ping timeout: 204 seconds)
#1868 [16:44] <CubeTheThird> _PinkStarburst_, install it
#1869 [16:45] <_PinkStarburst_> ok
#1870 [16:45] <_PinkStarburst_> Sorry for the caps*
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#1872 [16:49] <SilverGhost79950> VoxelHead, where you sent me to is for payment problems i can say my problem about my lost account there too?
#1873 [16:49] * bZx [bZx@notlogged] has quit. (Ping timeout: 204 seconds)
#1874 [16:49] <CubeTheThird> SilverGhost79950, it's for account and payment problems
#1875 [16:49] <SilverGhost79950> CubeTheThird so i can put my problem there?
#1876 [16:50] <CubeTheThird> yes
#1877 [16:50] <SilverGhost79950> Ok Thanks Everyone :D
#1878 [16:50] <SilverGhost79950> Bye
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#1880 [16:52] <giantsfan> error loading says failed to create a loopback socket. please help
#1881 [16:52] <CubeTheThird> giantsfan, what anti-virus and firewall software do you have?
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#1886 [16:54] <giantsfan> I have mcafee I have uninstalled same thing disabled firewall and same thing, now reinstalled mcaffee and still the same thing, I have another computer in the house same software with no issues at all
#1887 [16:54] * SilverGhost79950 [SilverGhost79950@notlogged] has quit. (Ping timeout: 204 seconds)
#1888 [16:54] <CubeTheThird> giantsfan, so do you currently have mcafee installed?
#1889 [16:54] <giantsfan> yes I do
#1890 [16:55] <CubeTheThird> giantsfan, so did you say you disabled it, or uninstalled it?
#1891 [16:56] <giantsfan> uninstalled it tried minecraft and same issue, so I reinstalled it
#1892 [16:56] <CubeTheThird> ??> giantsfan av/mcafee/uninstall
#1893 [16:56] <VoxelHead> giantsfan: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#1894 [16:56] <CubeTheThird> giantsfan, use this ^^^^
#1895 [16:57] <giantsfan> why would this computer be the only one not working?
#1896 [16:57] <CubeTheThird> giantsfan, dono. Mcafee has been causing this issue for many users
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#1908 [17:20] <dragon0128> just downloaded game for my son and as its loading it crashes ....something to do with graphics driver minecraft said...so i went to amd and dowload all the latest stuff and still the same issue
#1909 [17:20] * weslfren [weslfren@notlogged] has joined #minecrafthelp
#1910 [17:21] <sparrowhood> I no longer have access to the email address that my minecraft account was on, therefore I cannot log-in to verify password. That email account was deleted
#1911 [17:21] <sparrowhood> any suggestions?
#1912 [17:21] <CubeTheThird> dragon0128, do you havew a dxdiag report?
#1913 [17:21] * weslfren [weslfren@notlogged] has quit. (Client Quit)
#1914 [17:21] <CubeTheThird> sparrowhood, contact Mojang
#1915 [17:21] <CubeTheThird> ??> sparrowhood mojang/email
#1916 [17:21] <VoxelHead> sparrowhood: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1917 [17:21] <VoxelHead> sparrowhood: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1918 [17:21] <dragon0128> yes i have made the dx diag report
#1919 [17:21] <CubeTheThird> dragon0128, give a link to it here
#1920 [17:21] <sparrowhood> thanks
#1921 [17:21] * sparrowhood [sparrowhood@notlogged] has quit. (Client Quit)
#1922 [17:22] <dragon0128> http://paste.ubuntu.com/11869397/
#1923 [17:22] <CubeTheThird> dragon0128, sorry but unfortunately your graphics card is not supported on windows 8.1. You will either need to downgrade to windows 8 (or lower) or use a different computer.
#1924 [17:23] * Sirlance [Sirlance@notlogged] has joined #minecrafthelp
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#1926 [17:23] <dragon0128> what ...thats all kinds of bad news but thanks for your quick responce ....off to best buy for a card .. :(
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#1928 [17:24] * pencile4 [pencile4@notlogged] has joined #minecrafthelp
#1929 [17:25] <pencile4> my friends minecraft will not load he has deleted it off his pc and redownloaded it and it refuses to start
#1930 [17:26] <CubeTheThird> pencile4, what happens exactly? any error messages?
#1931 [17:26] <pencile4> no codes its like the computer says it is not downloaded on it
#1932 [17:27] <CubeTheThird> pencile4, so he runs the game installer, and nothing happens?
#1933 [17:28] <pencile4> yes he downloaded it then trys to start it and it just doesnt even do anything?
#1934 [17:28] <pencile4> no window or error msg
#1935 [17:29] <CubeTheThird> pencile4, are you currently on your friend's computer?
#1936 [17:29] <pencile4> no im helping him out im steam chatting him right now
#1937 [17:29] <CubeTheThird> pencile4, then it might be easier if he joined this chatroom
#1938 [17:30] * erin [erin@notlogged] has joined #minecrafthelp
#1939 [17:30] <pencile4> k hes comming
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#1943 [17:33] * Lord_Ralex kicked skydoesminecraft from #minecrafthelp (Reason: kydoesminecraft :Here is the door)
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#1945 [17:34] <Dacra> I really cannot find a way to allocate more memory to minecraft, I have been trying all day.. I have tried everything at it still only has around 240MB allocated
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#1948 [17:34] * Dacra [Dacra@notlogged] has joined #minecrafthelp
#1949 [17:34] <CubeTheThird> Dacra, why do you want to allocate more?
#1950 [17:34] <Dacra> I really cannot find a way to allocate more memory to minecraft, I have been trying all day.. I have tried everything at it still only has around 240MB allocated, any suggestions?
#1951 [17:34] <Dacra> because my minecraft only runs on 20 fps at the moment
#1952 [17:35] * lelegl10 [lelegl10@notlogged] has joined #minecrafthelp
#1953 [17:35] <CubeTheThird> Dacra, and where are you checking how much memory is allocated?
#1954 [17:35] <Dacra> So it was running fine a few days ago, my computer has no problems running high end games
#1955 [17:35] <Sanwichman06> Unable to download Minecraft on tabletafter I purchased the game
#1956 [17:35] <Dacra> F3 Ingame
#1957 [17:35] <CubeTheThird> Dacra, can you show me a screenshot?
#1958 [17:35] * lelegl10 [lelegl10@notlogged] has quit. (Client Quit)
#1959 [17:35] <CubeTheThird> Sanwichman06, where did you purchase it from/
#1960 [17:35] <CubeTheThird> ?
#1961 [17:35] <Dacra> Yes, give me a moment
#1962 [17:36] <Sanwichman06> Minecraft.net
#1963 [17:36] <CubeTheThird> Sanwichman06, what kind of tablet?
#1964 [17:36] <Sanwichman06> Ellipsis
#1965 [17:36] <CubeTheThird> Sanwichman06, is it an android tablet?
#1966 [17:36] <Sanwichman06> Yes
#1967 [17:37] <CubeTheThird> Sanwichman06, it sounds like you purchased the PC edition. The pocket edition is what you should be using, from the app store/play store
#1968 [17:37] <Dacra> Here is a screenshot
#1969 [17:37] <Dacra> http://imgur.com/PQsd8IZ
#1970 [17:38] <CubeTheThird> ??> Dacra launcher/game-output
#1971 [17:38] <VoxelHead> Dacra: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1972 [17:38] <VoxelHead> Dacra: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1973 [17:38] <Dacra> alright
#1974 [17:39] * pedra [pedra@notlogged] has joined #minecrafthelp
#1975 [17:39] <Lutzee> Dacra: Start by disabling fancy clouds..
#1976 [17:39] <Sanwichman06> Thank you.
#1977 [17:39] <Lutzee> Thats a massive resource hog
#1978 [17:40] * J_JZDC [J_JZDC@notlogged] has joined #minecrafthelp
#1979 [17:41] <Dacra> I cant find the game output tab? Is there something wrong with my launcher?
#1980 [17:41] <Lutzee> Do you have the game running currently?
#1981 [17:41] <Dacra> there's the launcher log?
#1982 [17:41] <CubeTheThird> Dacra, it shows up after you press play
#1983 [17:41] <Dacra> No I dont
#1984 [17:41] <CubeTheThird> ??> Dacra launcher/open
#1985 [17:41] <VoxelHead> Dacra: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
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#1989 [17:42] <Dacra> okay got it
#1990 [17:42] <nocxiz> http://paste.ubuntu.com/11869515/
#1991 [17:42] <nocxiz> i need help
#1992 [17:43] <Dacra> http://paste.ubuntu.com/11869527/
#1993 [17:43] <CubeTheThird> nocxiz, one moment
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#1995 [17:43] * thedevan [thedevan@notlogged] has joined #minecrafthelp
#1996 [17:43] <thedevan> reset password nd now i cant log in
#1997 [17:43] <CubeTheThird> nocxiz, download and install catalyst software: http://support.amd.com/en-us/download/desktop?os=Windows%208%20-%2064
#1998 [17:43] <Lutzee> Dacra: Can you also do the same for the launcher log please?
#1999 [17:44] <nocxiz> thx i try
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#2001 [17:44] <thedevan> i reset my password and now i cant log in
#2002 [17:44] <Dacra> launcher log - http://paste.ubuntu.com/11869534/
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#2005 [17:45] <nocxiz> french?
#2006 [17:46] <thedevan> i reset my password and now i cant log in wtf is this help or just a random chat irc
#2007 [17:46] <alejandro> spainch
#2008 [17:47] <CubeTheThird> thedevan, you can't login to the game, or the website?
#2009 [17:47] * alejandro [alejandro@notlogged] has quit. (Client Quit)
#2010 [17:47] <CubeTheThird> thedevan, and this is a community-run minecraft tech support chatroom
#2011 [17:47] <thedevan> either
#2012 [17:47] <nocxiz> suce moi stp
#2013 [17:47] <CubeTheThird> thedevan, you will have to contact Mojang
#2014 [17:47] <CubeTheThird> ??> thedevan mojang/email
#2015 [17:47] <VoxelHead> thedevan: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2016 [17:47] <VoxelHead> thedevan: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#2017 [17:47] <CubeTheThird> nocxiz, we only speak English here
#2018 [17:48] <CubeTheThird> Dacra, can you open your system environment variables?
#2019 [17:48] <thedevan> do they not have a number? its for my 11 year old and he is going to freak when he cant log in
#2020 [17:48] <CubeTheThird> thedevan, they do not I'm afraid
#2021 [17:49] <Dacra> yeah Cube I opened it
#2022 [17:50] <CubeTheThird> Dacra, do you see any entires like "JAVA_OPTIONS" ?
#2023 [17:50] <Dacra> there is one called _JAVA_OPTIONS with the value -Xmx256M
#2024 [17:50] <CubeTheThird> bingo
#2025 [17:50] <CubeTheThird> remove that
#2026 [17:50] <Dacra> Oh I read somehwere to create it
#2027 [17:50] <Dacra> will that solve the whole thing?
#2028 [17:50] <CubeTheThird> nooo
#2029 [17:50] <CubeTheThird> it will
#2030 [17:50] <Dacra> oh my god this is so relieving, I'll see if it did
#2031 [17:51] <Lutzee> Dacra: Basically, that limits minecraft to 256MB of RAM
#2032 [17:52] <Dacra> oh yea
#2033 [17:52] <Dacra> thank you so much for your help, it's running perfectly now
#2034 [17:53] * frank [frank@notlogged] has joined #minecrafthelp
#2035 [17:53] <Lutzee> Dacra: For the future, if something like that happens, revert the last change you made to your PC
#2036 [17:53] <Dacra> Alright. Thanks again guys, have a good day/night
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#2039 [17:57] * jack [jack@notlogged] has joined #minecrafthelp
#2040 [17:57] * jack is now known as Guest54735
#2041 [17:58] <Guest54735> My password wont work. Even though i changed in the forgot password link, it still wont work
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#2043 [18:00] <CubeTheThird> Guest54735, on the game, or the website?
#2044 [18:00] <Guest54735> both
#2045 [18:01] <CubeTheThird> Guest54735, you will have to contact Mojang in that case
#2046 [18:01] <CubeTheThird> ??> Guest54735 mojang/email
#2047 [18:01] <VoxelHead> Guest54735: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2048 [18:01] <VoxelHead> Guest54735: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#2049 [18:01] <Guest54735> thanks
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#2052 [18:07] <gabshu22> http://paste.ubuntu.com/11869627/
#2053 [18:07] <CubeTheThird> gabshu22, one moment
#2054 [18:07] <gabshu22> Thank you
#2055 [18:07] <CubeTheThird> gabshu22, download and install http://www.nvidia.com/download/driverResults.aspx/82467/en-us
#2056 [18:08] <gabshu22> Thank you, very much
#2057 [18:11] * KK [KK@notlogged] has joined #minecrafthelp
#2058 [18:12] <KK> Hi I Need help on letting a friend come in to my singleplayer world?
#2059 [18:13] <KK> Can U Help Me??
#2060 [18:14] <CubeTheThird> KK, is your friend on the same network as you?
#2061 [18:14] * techno156 [techno156@notlogged] has joined #minecrafthelp
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#2063 [18:15] * Jon [Jon@notlogged] has joined #minecrafthelp
#2064 [18:15] <KK> what does that mean??
#2065 [18:16] <Jon> My son is trying to launch Minecraft and is not succeeding. When he and I press
#2066 [18:16] <CubeTheThird> KK, ok firstly, what edition of Minecraft are you using?
#2067 [18:16] * gabshu22 [gabshu22@notlogged] has quit. (Quit: Web client closed)
#2068 [18:16] <KK> 1.8.7
#2069 [18:16] <CubeTheThird> KK, ok, so is your friend connected to the same wifi as you?
#2070 [18:16] <Jon> When he and I press 'Play' there appears to be an attempt to download something but ultimately EVERYTHING just disappears. What the heck?!?!?!
#2071 [18:16] <KK> Yes.
#2072 [18:17] <CubeTheThird> Jon, do you mean the game launcher disappears and nothing happens?
#2073 [18:17] <Jon> Yes.
#2074 [18:17] <CubeTheThird> KK, ok. To play together, open your singleplayer world, and in the esc menu, press Open to LAN
#2075 [18:17] <CubeTheThird> Jon, ok, let's see if we can get a log
#2076 [18:17] <CubeTheThird> ??> Jon launcher/open
#2077 [18:17] <VoxelHead> Jon: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#2078 [18:17] <Jon> I updated Java and my Intel drivers
#2079 [18:18] <CubeTheThird> Jon, do what VoxelHead said
#2080 [18:18] <KK> Done
#2081 [18:18] <Jon> OK....stand by while I incorpoate that change and see what happens....thanks for the advice.
#2082 [18:18] <CubeTheThird> KK, ok after you've done that, your friend should be able to see your world in their multiplayer menu
#2083 [18:19] <KK> Do i press start lan world??
#2084 [18:20] <CubeTheThird> KK, yes that's right
#2085 [18:20] <Jon> OK...still not working but I now have an new tab titled Game Output.
#2086 [18:20] <KK> Ok whats next?
#2087 [18:20] <CubeTheThird> KK, now he should be able to see it in multiplayer menu
#2088 [18:21] <CubeTheThird> Jon, is anything written in it?
#2089 [18:21] <Jon> Lots.....but it is a little foreign to a pedestrian like me
#2090 [18:21] <CubeTheThird> Jon, copy it all onto http://paste.ubuntu.com and give the URL here.
#2091 [18:22] <KK> She sees it but it says java.net.connectException: Connection timed out:no further information
#2092 [18:22] <CubeTheThird> KK, what anti-virus and firewall software do you have?
#2093 [18:23] <Jon> http://paste.ubuntu.com/11869710/
#2094 [18:23] <KK> What does that mean? Sorry i cant quite understand that.
#2095 [18:23] <CubeTheThird> Jon, it appears your son is trying to use mods
#2096 [18:24] <KK> What does that mean? Sorry i cant quite understand that.
#2097 [18:25] <CubeTheThird> KK, do you have someone who is more familiar with computer who can help you?
#2098 [18:25] <KK> Not at the moment
#2099 [18:26] * dinkerbell225 [dinkerbell225@notlogged] has joined #minecrafthelp
#2100 [18:26] <CubeTheThird> KK, can you search your computer for 'firewall'
#2101 [18:26] <Jon> He just started playing on his iPod Touch. And wanted it for the desktop computer. Is using mods a bad thing?
#2102 [18:26] <dinkerbell225> hello
#2103 [18:26] * dinkerbell225 [dinkerbell225@notlogged] has quit. (Client Quit)
#2104 [18:26] <Afootpluto> ??> KK tools/teamviewer/quick-support
#2105 [18:26] <VoxelHead> KK: A quick support version of Teamviewer which may be used to quickly get assistance may be downloaded here: download.teamviewer.com/download/TeamViewerQS_en.exe
#2106 [18:26] <VoxelHead> KK: Once you downloaded and ran it, send the helper your information by using this command, in here (without brackets): /msg <helper name> <teamviewer ID> <teamviewer password>
#2107 [18:26] <CubeTheThird> Jon, we do not provide support for mods is all
#2108 [18:27] * KokiriKy [KokiriKy@notlogged] has joined #minecrafthelp
#2109 [18:27] <Jon> I would gladly get rid of them in order to enable him to use the software we bought. What would you recommend?
#2110 [18:27] <CubeTheThird> ??> Jon win/reinst
#2111 [18:27] <VoxelHead> Jon: You may need to reinstall the locally installed files that Minecraft puts into place.
#2112 [18:27] <VoxelHead> Jon: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2113 [18:28] <KK> Ok Im sorry. What do i do? I am very Confuzed
#2114 [18:28] <Afootpluto> ??> KK tools/teamviewer/quick-support
#2115 [18:28] <VoxelHead> KK: A quick support version of Teamviewer which may be used to quickly get assistance may be downloaded here: download.teamviewer.com/download/TeamViewerQS_en.exe
#2116 [18:28] <VoxelHead> KK: Once you downloaded and ran it, send the helper your information by using this command, in here (without brackets): /msg <helper name> <teamviewer ID> <teamviewer password>
#2117 [18:28] <Afootpluto> KK, do what VoxelHead just said
#2118 [18:29] <KK> o
#2119 [18:29] <Afootpluto> KK, after you download and run teamviewer, type (without brackets): /msg Afootpluto <teamviewer ID> <teamviewer password>
#2120 [18:30] <nocxiz> we can tell about anything?
#2121 [18:30] <Jon> Will give it a shot and see how this goes.....appreciate the quick, friendly replies....you guys/gals are pretty awesome
#2122 [18:32] <KokiriKy> I have a question that I need some help figuring out, I can't get minecraft to run on my laptop because it keeps telling me that the pixel format is not accelerated. My graphics driver is up to date(already checked) and I have tried everything that I can think of. Any suggestions or ideas on how to fix it?
#2123 [18:32] <Afootpluto> KokiriKy, do you have a dxdiag?
#2124 [18:32] <KokiriKy> http://paste.ubuntu.com/11869727/
#2125 [18:32] * jack [jack@notlogged] has joined #minecrafthelp
#2126 [18:32] <jack> i cant sign in on my minecraft
#2127 [18:32] <CubeTheThird> KokiriKy, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (if applicable), or use a different computer.
#2128 [18:33] * jack is now known as Guest62818
#2129 [18:33] * IngameSemIdeias [IngameSemIdeias@notlogged] has joined #minecrafthelp
#2130 [18:33] <CubeTheThird> Guest62818, what happens when you try?
#2131 [18:33] <Guest62818> it say its wrong username or password
#2132 [18:33] <KokiriKy> I see. At least I know. Thank you much
#2133 [18:33] <CubeTheThird> Guest62818, are you able to login to account.mojang.com/me
#2134 [18:34] <Guest62818> no only on the game its self
#2135 [18:34] * dsny_fan211 [dsny_fan211@notlogged] has joined #minecrafthelp
#2136 [18:34] <CubeTheThird> Guest62818, and you are using the same email + password as on the website?
#2137 [18:34] <Guest62818> yup
#2138 [18:35] <CubeTheThird> Guest62818, what is your minecraft username?
#2139 [18:35] <Guest62818> the website isnt letting me or my girlfriend sign in at all
#2140 [18:35] * KokiriKy [KokiriKy@notlogged] has quit. (Quit: Web client closed)
#2141 [18:35] <CubeTheThird> Guest62818, oh? Same error?
#2142 [18:35] <Guest62818> MrJackTh3Ri99er
#2143 [18:35] <Guest62818> and yes same error
#2144 [18:35] <Jon> CubeTheThird and VoxelHead, I could not have done this without you. My son just gave me a hug when it launched successfully. Thanks!!!!!
#2145 [18:35] * yGuilhermnho123 [yGuilhermnho123@notlogged] has joined #minecrafthelp
#2146 [18:36] * Game_0ver [Game_0ver@notlogged] has joined #minecrafthelp
#2147 [18:36] <CubeTheThird> Guest62818, have you tried changing your password?
#2148 [18:36] <Guest62818> yes twice now
#2149 [18:36] <Game_0ver> ALGUM DE VCS TA COM ERR Q VC COMPRA MINE E QUANDO VC ENTRA NA SUA CONTA Q VC CRIOU NA MOJANG E LOGA NO MINECRAFT DA PLAY DEMO?
#2150 [18:36] <dsny_fan211> When I start minecraft it crashes after I hit play and there were no updates for my display driver. What should I do?
#2151 [18:37] <CubeTheThird> dsny_fan211, do you have a dxdiag report?
#2152 [18:37] <CubeTheThird> Guest62818, the only thing I can recommend is contacting Mojang
#2153 [18:37] <CubeTheThird> ??> Guest62818 mojang/email
#2154 [18:37] <VoxelHead> Guest62818: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2155 [18:37] <VoxelHead> Guest62818: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#2156 [18:37] <VoxelHead> Guest62818: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#2157 [18:37] * yGuilhermnho123 [yGuilhermnho123@notlogged] has left #minecrafthelp
#2158 [18:37] <dsny_fan211> I do its at : http://paste.ubuntu.com/11869767/
#2159 [18:38] <Game_0ver> SOME VCS TA WITH ERR Q VC MINE WHEN BUYING AND VC ENTER TO YOUR ACCOUNT Q VC CREATED IN Mojang And LOGA MINECRAFT IN THE PLAY DEMO ?
#2160 [18:38] <CubeTheThird> dsny_fan211, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (if applicable), or use a different computer.
#2161 [18:38] <dsny_fan211> Okay thanks!
#2162 [18:38] * dsny_fan211 [dsny_fan211@notlogged] has quit. (Client Quit)
#2163 [18:39] <Game_0ver> ALGUM DE VCS TA COM ERR Q VC COMPRA MINE E QUANDO VC ENTRA NA SUA CONTA Q VC CRIOU NA MOJANG E LOGA NO MINECRAFT DA PLAY DEMO?
#2164 [18:40] * Bboymoreno62 [Bboymoreno62@notlogged] has joined #minecrafthelp
#2165 [18:40] * Bboymoreno62 [Bboymoreno62@notlogged] has quit. (Client Quit)
#2166 [18:40] <CubeTheThird> Game_0ver, stop with the caps. And we only speak English here
#2167 [18:41] <urielsalis> what I understand: Error, bought minecraft, cant login into Mojang and Minecraft shows demo
#2168 [18:41] * CubeTheThird gives to urielsalis
#2168 [18:42] <urielsalis> ??> Game_0ver lang/pt
#2169 [18:42] <VoxelHead> Game_0ver: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#2170 [18:42] * johnny [johnny@notlogged] has joined #minecrafthelp
#2171 [18:42] * Piracy [Piracy@notlogged] has joined #minecrafthelp
#2172 [18:43] <Piracy> I reset my password like 10 times and it keeps saying Invalid username or password
#2173 [18:43] <Piracy> and i still cant login
#2174 [18:43] <urielsalis> Piracy, are you sure you using the correct email?
#2175 [18:43] * firelavaball [firelavaball@notlogged] has joined #minecrafthelp
#2176 [18:44] <Piracy> yes
#2177 [18:44] <urielsalis> Piracy, what is your username?
#2178 [18:44] <Piracy> ign? or email
#2179 [18:44] <firelavaball> firelavaball
#2180 [18:44] <urielsalis> Piracy, ign
#2181 [18:44] <Piracy> Piracy
#2182 [18:44] <urielsalis> firelavaball, hi, need help?
#2183 [18:44] <firelavaball> Yes, I hit play and nothing happens
#2184 [18:44] <urielsalis> firelavaball, first time playing?
#2185 [18:44] <firelavaball> no
#2186 [18:45] <urielsalis> firelavaball, nothing happens? no progress bar or log?
#2187 [18:45] <firelavaball> I did the latest update and restarted my pc
#2188 [18:45] * keith [keith@notlogged] has joined #minecrafthelp
#2189 [18:45] <firelavaball> Progress bar goes acrossed the screen and then nothing
#2190 [18:46] <firelavaball> The play icon displays downloading, then launching, then Play again
#2191 [18:46] <urielsalis> ??> firelavaball launcher/log
#2192 [18:46] <VoxelHead> firelavaball: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#2193 [18:46] <VoxelHead> firelavaball: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2194 [18:46] <Game_0ver> someone add my skype to me of a force: caiquegamerz
#2195 [18:47] * johnny [johnny@notlogged] has quit. (Client Quit)
#2196 [18:47] <urielsalis> Game_0ver, We dont help with skype
#2197 [18:47] <Piracy> urielsalis
#2198 [18:47] <Piracy> I still cant login.
#2199 [18:47] <urielsalis> Piracy, one sec
#2200 [18:47] <Game_0ver> someone add my skype to me of a force: caiquegamerz
#2201 [18:47] * keith [keith@notlogged] has quit. (Client Quit)
#2202 [18:47] <firelavaball> ok
#2203 [18:47] <urielsalis> Game_0ver, We dont help with skype
#2204 [18:47] <firelavaball> ok, thanks
#2205 [18:48] <urielsalis> Piracy, what antivirus you have?
#2206 [18:48] <Piracy> it expired so none atm xD
#2207 [18:48] <firelavaball> windows defender and malware bytes
#2208 [18:48] <Piracy> and i cant even login on Mojang
#2209 [18:48] <urielsalis> Piracy, even if its expired, they still block things, what av you have?
#2210 [18:48] <urielsalis> ??> firelavaball irc/multitasking
#2211 [18:48] <VoxelHead> firelavaball: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#2212 [18:49] <Piracy> Webroot
#2213 [18:49] <Game_0ver> SOMEONE KNOWS HOW TO SOLVE THE ERR Q VC ENTERS THE MANE PLAY DEMO PFV HAVE SOMEONE HELP CHANNEL N WANT MY LEAVE WITHOUT REGISTERED VIDEOS I LOVE THEM SO THAT SOMEONE SPEAKS PFV PRA VE SE AKI RESOLVE PRA BRING PRO VIDEO CHANNEL PFV SOMEONE SO THAT SPEAKS ERR OR BUG SLA
#2214 [18:49] <Piracy> and how does a AV have to do with login problems
#2215 [18:49] <Piracy> i cant even login on mojang
#2216 [18:49] <Game_0ver> SOMEONE KNOWS HOW TO SOLVE THE ERR Q VC ENTERS THE MANE PLAY DEMO PFV HAVE SOMEONE HELP CHANNEL N WANT MY LEAVE WITHOUT REGISTERED VIDEOS I LOVE THEM SO THAT SOMEONE SPEAKS PFV PRA VE SE AKI RESOLVE PRA BRING PRO VIDEO CHANNEL PFV SOMEONE SO THAT SPEAKS ERR OR BUG SLA
#2217 [18:49] * oudehadam [oudehadam@notlogged] has joined #minecrafthelp
#2218 [18:49] <urielsalis> Piracy, unisntall it
#2219 [18:49] <Game_0ver> SOMEONE KNOWS HOW TO SOLVE THE ERR Q VC ENTERS THE MANE PLAY DEMO PFV HAVE SOMEONE HELP CHANNEL N WANT MY LEAVE WITHOUT REGISTERED VIDEOS I LOVE THEM SO THAT SOMEONE SPEAKS PFV PRA VE SE AKI RESOLVE PRA BRING PRO VIDEO CHANNEL PFV SOMEONE SO THAT SPEAKS ERR OR BUG SLA
#2220 [18:50] <urielsalis> Game_0ver, Stop, last warning
#2221 [18:50] <Piracy> webroot?
#2222 [18:50] <Piracy> or minecraft
#2223 [18:50] <oudehadam> i need help with registereing my pin
#2224 [18:50] <urielsalis> Piracy, webroot
#2225 [18:50] <urielsalis> oudehadam, what pin?
#2226 [18:50] <oudehadam> it keeps saying invalid
#2227 [18:50] <Piracy> ^
#2228 [18:50] <Piracy> same apparently its a AV..
#2229 [18:50] <urielsalis> What do you both mean? :P
#2230 [18:50] <oudehadam> my parents bought a prepaid card for minecraft
#2231 [18:50] <urielsalis> oudehadam, ah, one sec
#2232 [18:51] <urielsalis> oudehadam, https://help.mojang.com/customer/portal/articles/816435-redeeming-a-prepaid-card-or-gift-code
#2233 [18:51] <Game_0ver> SOMEONE KNOWS THAT ERR PFV HELP ME SO AT GIVING PLAY DEMO I WANT TO BRING PRO VIDEO CHANNEL
#2234 [18:51] <oudehadam> been there, that's where the invalid code comes in
#2235 [18:51] * Bugboy1028 [Bugboy1028@notlogged] has joined #minecrafthelp
#2236 [18:52] <urielsalis> oudehadam, go to the store you bought it from, they gave you a invalid code
#2237 [18:52] <oudehadam> does majang have a chat option online?
#2238 [18:52] <urielsalis> oudehadam, only email
#2239 [18:53] <Game_0ver> SOMEONE KNOWS THAT ERR PFV HELP ME SO AT GIVING PLAY DEMO I WANT TO BRING PRO VIDEO CHANNEL
#2240 [18:53] <Bugboy1028> Game_0ver, chill out
#2241 [18:53] <Bugboy1028> ...
#2242 [18:53] <oudehadam> thanks
#2243 [18:53] <Bugboy1028> Stop
#2244 [18:53] * oudehadam [oudehadam@notlogged] has quit. (Client Quit)
#2245 [18:53] * Allie_ [Allie_@notlogged] has joined #minecrafthelp
#2246 [18:53] <Allie_> Mincraft PE not loading on IPAD gen 1
#2247 [18:54] <urielsalis> Allie_, known bug, your IPAD is too old for newer versions of minecraft
#2248 [18:54] <Piracy> urielsalis
#2249 [18:54] <Game_0ver> SOMEONE KNOWS THAT ERR PFV HELP ME SO AT GIVING PLAY DEMO I WANT TO BRING PRO VIDEO CHANNEL HELP ME PLEASE YOU MASTER OF PERSONAL JUELHOS SO THAT HELPS ME RESOVER ERR
#2250 [18:54] <Allie_> it used to work
#2251 [18:54] <Piracy> what if i logged into too many alt accounts
#2252 [18:54] <urielsalis> Allie_, then a update came and it broke
#2253 [18:54] <Allie_> bummer ok
#2254 [18:55] <Allie_> thanks
#2255 [18:55] * Allie_ [Allie_@notlogged] has quit. (Client Quit)
#2256 [18:55] <Bugboy1028> Game_0ver, do not spam this channel, please
#2257 [18:55] <GreyVulpine> !kb Game_0ver
#2258 [18:55] * GreyBot kicked Game_0ver from #minecrafthelp (Reason: ame_0ver :<Kicks:1470>)
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#2260 [18:57] * Piracy [Piracy@notlogged] has quit. (Quit: Web client closed)
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#2262 [18:58] * Biel900 [Biel900@notlogged] has joined #minecrafthelp
#2263 [18:58] * Biel900 [Biel900@notlogged] has joined #minecrafthelp
#2264 [18:59] * Guest62818 [Guest62818@notlogged] has left #minecrafthelp
#2265 [18:59] * eightball [eightball@notlogged] has joined #minecrafthelp
#2266 [18:59] <eightball> i need help
#2267 [18:59] <eightball> any one there
#2268 [19:00] * Pimple [Pimple@notlogged] has joined #minecrafthelp
#2269 [19:00] <eightball> hi
#2270 [19:00] <eightball> help
#2271 [19:00] <eightball> ?
#2272 [19:00] <eightball> hurry
#2273 [19:00] <eightball> now
#2274 [19:00] <Pimple> Anyone know how i remove the brackets in the chat? im usingthis chat plugin https://www.spigotmc.org/resources/chatcontrol.271/
#2275 [19:01] <Afootpluto> ??> Pimple mods
#2276 [19:01] <eightball> no one is here
#2277 [19:01] <VoxelHead> Pimple: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2278 [19:01] <VoxelHead> Pimple: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2279 [19:01] <Bugboy1028> Pimple, go to #spigot
#2280 [19:01] <Bugboy1028> type /join #spigot
#2281 [19:01] <Bugboy1028> also
#2282 [19:01] <Pimple> Uhm soo this is just for vanilla?
#2283 [19:01] <Bugboy1028> ..
#2284 [19:01] <Pimple> This channel?
#2285 [19:01] <Bugboy1028> Pimple, since when Vanilla is Spigot?
#2286 [19:01] <eightball> help me plz
#2287 [19:02] <stupid3700> pico: Yes, this channel helps with vanilla only.
#2288 [19:02] <stupid3700> ??> eightball ask
#2289 [19:02] <VoxelHead> eightball: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#2290 [19:02] <VoxelHead> eightball: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#2291 [19:02] <pico> wat
#2292 [19:02] * oldtopman [oldtopman@notlogged] has joined #minecrafthelp
#2293 [19:02] <stupid3700> gah
#2294 [19:02] <stupid3700> gah
#2295 [19:02] * Pimple [Pimple@notlogged] has left #minecrafthelp
#2296 [19:02] <stupid3700> pico: Apologies, tabbed the wrong person :P
#2297 [19:02] * _xM7MDz [_xM7MDz@notlogged] has joined #minecrafthelp
#2298 [19:02] <_xM7MDz> hi
#2299 [19:02] <stupid3700> Hello.
#2300 [19:02] <pico> :P
#2301 [19:03] * Biel900 [Biel900@notlogged] has quit. (Client Quit)
#2302 [19:03] <eightball> i need a minecraft server pe but i dont want to pay for a voice shat server
#2303 [19:03] <eightball> were do i go
#2304 [19:03] <_xM7MDz> every time i open Minecraft crashed
#2305 [19:03] <stupid3700> ??> _xM7MDz launcher/game-output
#2306 [19:03] <VoxelHead> _xM7MDz: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#2307 [19:03] <VoxelHead> _xM7MDz: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2308 [19:03] <stupid3700> eightball: I'm not sure what you're asking?
#2309 [19:03] <eightball> ok thanks for the help have a good day
#2310 [19:04] * theslimearcher [theslimearcher@notlogged] has joined #minecrafthelp
#2311 [19:04] * eightball [eightball@notlogged] has quit. (Quit: Web client closed)
#2312 [19:04] <_xM7MDz> Thx
#2313 [19:05] <theslimearcher> I need help! When I'm trying to connect to a MineCraft server it keeps giving me an error message java.lang.nullpointerexception
#2314 [19:05] <Bugboy1028> first, which server?
#2315 [19:06] <theslimearcher> All the ones I play on
#2316 [19:07] * Mike_ [Mike_@notlogged] has joined #minecrafthelp
#2317 [19:07] <_xM7MDz> http://paste.ubuntu.com/11869893/
#2318 [19:07] <_xM7MDz> http://paste.ubuntu.com/11869893/
#2319 [19:07] <stupid3700> _xM7MDz: One moment please.
#2320 [19:07] <_xM7MDz> now what ?!
#2321 [19:07] <_xM7MDz> ok
#2322 [19:08] * Danny200234 [Danny200234@notlogged] has joined #minecrafthelp
#2323 [19:08] * Mike_ [Mike_@notlogged] has quit. (Client Quit)
#2324 [19:09] <Bugboy1028> theslimearcher, can you connects to mctest.ae97.net
#2325 [19:09] <Bugboy1028> s/connects/connect/
#2326 [19:09] <ExtremeBot> Bugboy1028 meant to say: theslimearcher, can you connect to mctest.ae97.net
#2327 [19:09] <theslimearcher> let me try
#2328 [19:09] <Danny200234> So first off I have an absolutely terrible download speed (about 64kilobytes/s). This causes files to timeout since the installer tried to download so many files at one time. I'm currently unable to install the game and play at all because of this. Any solutions?
#2329 [19:10] <stupid3700> _xM7MDz: Terribly sorry for the delay - HP's website can be irritating to navigate.
#2330 [19:10] <theslimearcher> I can't connect to mctest.ae97.net
#2331 [19:11] <stupid3700> theslimearcher: To confirm, it says 'java.lang.NullPointerException: group'?
#2332 [19:11] <theslimearcher> Yeah
#2333 [19:11] <stupid3700> ??> theslimearcher tools/hjt
#2334 [19:11] <VoxelHead> theslimearcher: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2335 [19:11] <VoxelHead> theslimearcher: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2336 [19:11] <stupid3700> _xM7MDz: Please download and install the following drivers: http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5037901&swItemId=vc_133340_1&swEnvOid=4131
#2337 [19:11] <theslimearcher> How do I go tools/hjt?
#2338 [19:11] <stupid3700> theslimearcher: Read what VoxelHead said.
#2339 [19:12] * Scrappy [Scrappy@notlogged] has joined #minecrafthelp
#2340 [19:12] <_xM7MDz> thx
#2341 [19:12] * Scrappy [Scrappy@notlogged] has quit. (Client Quit)
#2342 [19:13] <_xM7MDz> this well fix my proplme
#2343 [19:13] <stupid3700> It should, yes.
#2344 [19:13] <_xM7MDz> this well fix my problem
#2345 [19:13] <_xM7MDz> *
#2346 [19:14] <_xM7MDz> it's take a lot of time :(
#2347 [19:14] <_xM7MDz> to download it
#2348 [19:14] <_xM7MDz> :(
#2349 [19:14] * Scrappy927 [Scrappy927@notlogged] has joined #minecrafthelp
#2350 [19:15] <stupid3700> Unfortunately, drivers aren't small in size.
#2351 [19:15] <_xM7MDz> BRB
#2352 [19:15] <_xM7MDz> BRB
#2353 [19:15] <Danny200234> So first off I have an absolutely terrible download speed (about 64kilobytes/s). This causes files to timeout since the installer tried to download so many files at one time. I'm currently unable to install the game and play at all because of this. Any solutions?
#2354 [19:15] * Scrappy927 [Scrappy927@notlogged] has quit. (Client Quit)
#2355 [19:16] <_xM7MDz> any way thx
#2356 [19:16] <_xM7MDz> i should go
#2357 [19:16] <_xM7MDz> :*
#2358 [19:17] <stupid3700> Danny200234: You'll need to use an internet connection that's fast and stable enough to download all the files - perhaps ask a friend and see if they can help.
#2359 [19:17] * theslimearcher [theslimearcher@notlogged] has quit. (Quit: Web client closed)
#2360 [19:18] * Gorillagamer81 [Gorillagamer81@notlogged] has joined #minecrafthelp
#2361 [19:18] <Gorillagamer81> Hey I'm having a problem trying to connect to servers
#2362 [19:18] <stupid3700> Explain.
#2363 [19:19] <Danny200234> Sigh. Thats incredibly stupid. I should be able to just install files one by one like every other installer ever. Thanks though.
#2364 [19:19] <Gorillagamer81> it's giving me java.lang.nullpointerexception
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#2367 [19:19] <stupid3700> Gorillagamer81: You were here before and were given instructions.
#2368 [19:19] <stupid3700> ??> Gorillagamer81 tools/hjt
#2369 [19:19] <VoxelHead> Gorillagamer81: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2370 [19:19] <VoxelHead> Gorillagamer81: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#2375 [19:21] <Billy_> hello who can help me
#2376 [19:22] <greg> minecraft launcher keeps saying game ended in a bad state error code one
#2377 [19:22] <greg> and going back to launcher whenever I press play
#2378 [19:23] <Billy_> are u trying to play 1.8?
#2379 [19:23] <greg> yes
#2380 [19:23] <Billy_> yea i got the same problem
#2381 [19:23] <Billy_> does it says something bout a javaruntime error?
#2382 [19:23] <Gorillagamer81> http://paste.ubuntu.com/
#2383 [19:24] <Gorillagamer81> oops
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#2385 [19:24] <greg> I don't think so
#2386 [19:24] <greg> would that be in launcher log or game output
#2387 [19:25] <Gorillagamer81> http://paste.ubuntu.com/11869955/
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#2389 [19:26] <Billy_> http://paste.ubuntu.com/11869954/
#2390 [19:26] <Gorillagamer81> Did I do mine right?
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#2393 [19:29] <Afootpluto> ??> Gorillagamer81 av/mcafee/uninstall
#2394 [19:29] <VoxelHead> Gorillagamer81: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
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#2396 [19:30] <Gorillagamer81> Will this uninstall all of it?
#2397 [19:30] <Shane> hey
#2398 [19:30] <Afootpluto> Gorillagamer81, yes
#2399 [19:30] <Afootpluto> hi Shane
#2400 [19:30] <Gorillagamer81> Can I reinstall it or no?
#2401 [19:30] <Afootpluto> no
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#2403 [19:30] <Shane> I just reset my password and tried to log in using my username and email and it didnt let me log in
#2404 [19:31] <Afootpluto> Shane, what does it say when you try?
#2405 [19:31] <Wario957> I am having an issue with my mojang account, can anyone help?
#2406 [19:32] <Gorillagamer81> what anti virus software should I install next?
#2407 [19:32] <Afootpluto> Wario957, what is the issue?
#2408 [19:32] <Shane> well it says that i have incorrect credentials
#2409 [19:32] <Afootpluto> ??> Gorillagamer81 av/avast
#2410 [19:32] <VoxelHead> Gorillagamer81: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
#2411 [19:32] <Wario957> I can't seem to remember what my email was or my password. And since I don't know the email I can't log in to change my username.
#2412 [19:33] <bZx_> Is there a way, using command blocks or bukkit plugins, to make some mobs consider players of a [faction/scoreboard team] as ally and [another/all other] [faction(s)/scoreboard team(s)] members as enemies ?
#2413 [19:33] <Gorillagamer81> Ok thanks!
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#2417 [19:34] <Shane> so it has a loading bar for like a half second then it tells me that I have Invalid credential exception???
#2418 [19:35] <Wario957> Afootpluto what should I do? Is there anyway you can check the email under my account?
#2419 [19:35] <Afootpluto> Wario957, try all of your emails here https://minecraft.net/retrievename
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#2423 [19:37] <Wario957> Thanks I figured out my password
#2424 [19:37] <Shane> i am still currently waiting for help?
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#2427 [19:38] <Afootpluto> Shane, https://help.mojang.com/customer/portal/articles/329527-forgot-minecraft-login
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#2429 [19:40] <Shane> my account is one made after 2012 for sure and i used it one week ago. I already reset the password like it is telling me to do and it is saying that I have invalid credentials. the problem is that i am typing the correct stuff in its just not giving me any results.
#2430 [19:43] <Shane> im getting freaking pisssed
#2431 [19:44] <Robngrg11> im am using 1.8.4 optifine and i have parental controls that is mcafee for a week now i launch the launcher and go to play multiplayer then it says that i cant connect to any server then i click on a server and is says this :java.lang.NullPointerException:group: plz help
#2432 [19:45] <Robngrg11> same happens with 1.8.7 regular minecraft
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#2441 [19:54] <Shane> I am back with the same problem
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#2448 [19:58] <Shane> I just reset my password and hen i went to log in with the new password with an account that is newer than 2012 and I used my email to try and do so. It loaded for like a fraction of a second then just told me that I have the "Incorrect
#2449 [19:59] <Shane> Inorrect credentials
#2450 [19:59] <Shane> i am using optifine but i dont think that that should cg=hange anything
#2451 [19:59] <Shane> i used this account last week
#2452 [19:59] <Shane> please help me
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#2464 [20:10] <ExtremePandaFTW> Hello there, I have a problem. AN error while launching the game reads, lack of updated graphics drivers. my dxdiag.
#2465 [20:10] <ExtremePandaFTW> i need the directions sry XD
#2466 [20:11] <ExtremePandaFTW> can i have them?
#2467 [20:11] <ExtremePandaFTW> hello?
#2468 [20:11] <ExtremePandaFTW> anyone?
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#2472 [20:12] <ExtremePandaFTW> Hello?
#2473 [20:12] <ExtremePandaFTW> is anyone here?
#2474 [20:12] <ExtremePandaFTW> I NEED HELP
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#2476 [20:13] <ExtremePandaFTW> hey tom
#2477 [20:13] <ExtremePandaFTW> i need help
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#2479 [20:13] <ExtremePandaFTW> I NEED HELP WITH MY VIDEO DRIVERS
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#2482 [20:16] <tom> http://paste.ubuntu.com/11870145/
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#2484 [20:17] <Guest41926> Guest41926
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#2495 [20:28] <jjor03> i can't get into my Account
#2496 [20:29] <jjor03> is there anyone here?
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#2498 [20:29] <jjor03> hello
#2499 [20:30] <jjor03> I am having issues getting into my Minecraft account
#2500 [20:30] <CubeTheThird> jjor03, what issues?
#2501 [20:30] <jjor03> it's an older account, and I was using it last week maybe 2 weeks ago now it's saying password is wrong and when I try to get my password reset to work, it doesn't send me an email
#2502 [20:30] <jjor03> my account name is jjor03 and the e-mail should be jjor03@gmail.com
#2503 [20:31] <CubeTheThird> jjor03, you will have to contact Mojang about that
#2504 [20:31] <CubeTheThird> ??> jjor03 mojang/email
#2505 [20:31] <VoxelHead> jjor03: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2506 [20:31] <VoxelHead> jjor03: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
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#2508 [20:31] <jjor03> Thank You.
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#2512 [20:33] <funzone159> I cant start minecraft from the minecraft launcher it says I have outdated graphic drivers, so I followed it to DxDiag and tried to find my outdated drivers and instal new ones but I couldnt find any.
#2513 [20:33] <CubeTheThird> funzone159, please give a link to your dxdiag report here
#2514 [20:33] <Ken> Help everytime I try to get into someone's world it says invalid name. I even try to turn off local server and turn it back on. What do i do?
#2515 [20:33] <funzone159> Ok, it is http://paste.ubuntu.com/11870178/
#2516 [20:34] * A_Sniper_Fest [A_Sniper_Fest@notlogged] has joined #minecrafthelp
#2517 [20:34] <CubeTheThird> funzone159, you did not paste the complete report onto the website
#2518 [20:34] <A_Sniper_Fest> Hello
#2519 [20:34] <CubeTheThird> Ken, what is your minecraft username?
#2520 [20:35] <funzone159> cube sorry, I will get a new one.
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#2522 [20:36] <funzone159> Cube the new link is http://paste.ubuntu.com/11870221/
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#2524 [20:36] <A_Sniper_Fest> Ok so i was randomly logged out of minecraft i tried to sign back in but the username or passwod was declined then i reset password and tried again still no luck then tried to check username and tried signing in again and it was still unable to sign in saying wrong username or password
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#2528 [20:37] <CubeTheThird> funzone159, sorry your graphics card is not supported beyond windows 7. Your computer also does not meet the minimum requirements for the game
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#2531 [20:38] <funzone159> Great
#2532 [20:38] <CubeTheThird> A_Sniper_Fest, are you able to login to account.mojang.com/me ?
#2533 [20:38] * chenryque [chenryque@notlogged] has joined #minecrafthelp
#2534 [20:39] <A_Sniper_Fest> Nope it declines mojang and minecraft.net
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#2536 [20:39] <CubeTheThird> A_Sniper_Fest, you will have to contact Mojang in that case
#2537 [20:39] <CubeTheThird> ??> A_Sniper_Fest mojang/email
#2538 [20:39] <VoxelHead> A_Sniper_Fest: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2539 [20:39] <A_Sniper_Fest> How?
#2540 [20:39] <VoxelHead> A_Sniper_Fest: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#2541 [20:40] <A_Sniper_Fest> ok
#2542 [20:40] <A_Sniper_Fest> ok
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#2546 [20:44] <ExtremePandaFTW> hi i need help with my mc. it says lack of updated graphics drivers. here is my dxdiag http://paste.ubuntu.com/11870257/
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#2549 [20:45] <CubeTheThird> ExtremePandaFTW, one moment
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#2551 [20:48] <A_Sniper_Fest> what is wrong with mojang i just mad a new account and i cant even sign into it either
#2552 [20:48] * antonio [antonio@notlogged] has joined #minecrafthelp
#2553 [20:48] <CubeTheThird> .mcstatus
#2554 [20:48] <ExtremeBot> [Website: 3Online][Login: 3Online][Session: 3Online][Realms: 3Online][Skins: 3Online]
#2555 [20:49] <ExtremePandaFTW> ?
#2556 [20:49] <CubeTheThird> ExtremePandaFTW, download and install http://www.nvidia.com/download/driverResults.aspx/86504/en-us
#2557 [20:49] <A_Sniper_Fest> well why cant i sign into a brand new account
#2558 [20:49] <ExtremePandaFTW> ty
#2559 [20:50] <CubeTheThird> A_Sniper_Fest, it's possible your logins are being throttled, in which case you will have to wait 3 hours before you can login
#2560 [20:50] <ExtremePandaFTW> btw my old additional graphics card was broken. i tried this before but that was the problem. I got a new one now so it should just work fine :)
#2561 [20:51] <CubeTheThird> ExtremePandaFTW, just to be sure, your computer monitor is plugged in to the graphic card and not the motherboard, correct?
#2562 [20:52] <ExtremePandaFTW> no, we are plugged into the motherboard. is that a problem? we are plugged into the stock graqphics card on a pc. :/
#2563 [20:52] <A_Sniper_Fest> what do u mean throttled
#2564 [20:53] <CubeTheThird> ??> A_Sniper_Fest account/throttle
#2565 [20:53] <CubeTheThird> ??> A_Sniper_Fest login/throttle
#2566 [20:53] <VoxelHead> A_Sniper_Fest: Your login is being throttled, which will prevent you from logging in.
#2567 [20:53] <VoxelHead> A_Sniper_Fest: You will have to wait 3 hours without logging in for it to reset.
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#2570 [20:54] <ExtremePandaFTW> cubethethird, is that i problem. im soo impatient D:
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#2572 [20:55] <CubeTheThird> ExtremePandaFTW, unless your monitor is plugged in to your graphics card, your computer won't be using it
#2573 [20:55] <ExtremePandaFTW> oh ok
#2574 [20:55] <ExtremePandaFTW> what should i do?
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#2584 [21:11] <Neon> Whenever I try to log into my minecraft account, it keeps saying invalid username or password. I know that the email adress is correct, and I have changed the password 3 times now.
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#2586 [21:12] <CubeTheThird> Neon, you will have to contact Mojang about this
#2587 [21:12] <CubeTheThird> ??> Neon mojang/email
#2588 [21:12] <VoxelHead> Neon: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2589 [21:12] <VoxelHead> Neon: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#2590 [21:12] <Neon> Okay, thank you.
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#2592 [21:15] <crafto_the_myst> hello?
#2593 [21:15] <crafto_the_myst> yah i figured out how to get a server non- host server i just have to one thing on the control panel and i need your guys help
#2594 [21:17] <crafto_the_myst> hello?
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#2597 [21:18] <herschel> I cannot get Mindcraft to work on my Windows 8.1
#2598 [21:18] <herschel> it tells me i need to update my display driver, i did
#2599 [21:18] <herschel> but still crashes to start
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#2601 [21:19] <herschel> i even updated Java hoping that would help
#2602 [21:21] <CubeTheThird> herschel, do you have a dxdiag report?
#2603 [21:23] <herschel> yes
#2604 [21:23] <herschel> it was intel
#2605 [21:23] <herschel> when i ran the dxdiag
#2606 [21:23] <CubeTheThird> herschel, please give a link to your dxdiag report here
#2607 [21:23] <herschel> link?
#2608 [21:24] <CubeTheThird> ??> herschel win/dxdiag
#2609 [21:24] <VoxelHead> herschel: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2610 [21:27] <herschel> https://onedrive.live.com/redir?resid=F5FF764F3FC2854E%211924
#2611 [21:28] <CubeTheThird> herschel, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (if applicable), or use a different computer.
#2612 [21:29] <herschel> ok, thanks
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#2614 [21:31] <herschel> poop
#2615 [21:31] <herschel> exit
#2616 [21:32] <Unknownkingz123> When ever I open my world with a xp grinder it gives me this error code CE-34878-0 this never happened before the update
#2617 [21:33] <Unknownkingz123> When ever I open my world with a xp grinder it gives me this error code CE-34878-0 this never happened before the update
#2618 [21:33] <CubeTheThird> Unknownkingz123, wait.. what error code?
#2619 [21:33] <Unknownkingz123> CE-34878-0
#2620 [21:34] <CubeTheThird> Unknownkingz123, umm... are you using mods?
#2621 [21:34] <Unknownkingz123> No
#2622 [21:34] <Unknownkingz123> How its on the ps4?
#2623 [21:34] <CubeTheThird> Unknownkingz123, were do you get this code?
#2624 [21:34] <CubeTheThird> ohhhh
#2625 [21:34] <CubeTheThird> Unknownkingz123, you should check on the bug tracker (bugs.mojang.com) or the minecraft forums about this
#2626 [21:34] <Unknownkingz123> Ok
#2627 [21:34] <Unknownkingz123> Bye
#2628 [21:43] * Authentica2004 [Authentica2004@notlogged] has joined #minecrafthelp
#2629 [21:43] <Authentica2004> vei do ceu
#2630 [21:43] <Authentica2004> vei do ceu
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#2639 [21:56] * KK [KK@notlogged] has joined #minecrafthelp
#2640 [21:56] <KK> Hi
#2641 [21:56] * crafto_the_myst [crafto_the_myst@notlogged] has quit. (Quit: Web client closed)
#2642 [21:57] <KK> Hello I have a question
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#2645 [21:58] <KK> Can someone help me?? Afootpluto helped me earlier i prefer him
#2646 [22:13] * KJ4IPS is now known as KJ4IPS|Gone
#2647 [22:13] <KK> Please help me someone please
#2648 [22:38] * hanboken [hanboken@notlogged] has joined #minecrafthelp
#2649 [22:39] <hanboken> I click the world I\ want and it loads and just before its puts me in my world it crashes
#2650 [22:40] * TheShadyFLame [TheShadyFLame@notlogged] has joined #minecrafthelp
#2651 [22:40] <hanboken> what do i do
#2652 [22:40] <urielsalis> KK, still here?
#2653 [22:40] <urielsalis> ??> hanboken launcher/crash-log
#2654 [22:40] <VoxelHead> hanboken: We need to see your crash log, which appears after a crash.
#2655 [22:40] <VoxelHead> hanboken: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2656 [22:41] <TheShadyFLame> hello i have this error http://pastebin.com/C4evnxL2
#2657 [22:41] <urielsalis> ??> TheShadyFLame win/dxdiag
#2658 [22:41] <VoxelHead> TheShadyFLame: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2659 [22:42] <TheShadyFLame> http://pastebin.com/4Gz1ZYZN
#2660 [22:43] <urielsalis> TheShadyFLame, can you please use paste.ubuntu.com?
#2661 [22:43] <hanboken> it wont let me copy and paste so im going to click the button that say's report to mojang
#2662 [22:43] <urielsalis> ??> hanboken win/edit
#2663 [22:43] <VoxelHead> hanboken: As in all programs, CTRL+A is Select All. CTRL+C is Copy, CTRL+V is Paste.
#2664 [22:43] <TheShadyFLame> http://paste.ubuntu.com/11870688/
#2665 [22:44] <hanboken> kk thanks
#2666 [22:44] <urielsalis> TheShadyFLame, download and isntall https://downloadcenter.intel.com/download/24973
#2667 [22:45] <TheShadyFLame> which one?
#2668 [22:46] <urielsalis> TheShadyFLame, the .exe
#2669 [22:47] * StupidNetwork1028 is now known as Bugboy1028
#2670 [22:47] <TheShadyFLame> it says the driver being installed is not validated for this computer, the setup will exit
#2671 [22:48] <urielsalis> TheShadyFLame, one moment
#2672 [22:49] * hanboken [hanboken@notlogged] has quit. (Ping timeout: 204 seconds)
#2673 [22:50] <urielsalis> ??> TheShadyFLame oem/toshiba/serial-number
#2674 [22:50] <urielsalis> ??> TheShadyFLame oem/toshiba/product-num
#2675 [22:50] <urielsalis> err
#2676 [22:50] <TheShadyFLame> ?
#2677 [22:50] <urielsalis> TheShadyFLame, one moment
#2678 [22:50] <urielsalis> ??> TheShadyFLame oem/toshiba/model-number
#2679 [22:50] <VoxelHead> TheShadyFLame: Get your model-part number here: http://support.toshiba.com/images/support/frontend/pc_unit_label_2011.png
#2680 [22:54] <TheShadyFLame> http://paste.ubuntu.com/11870714/
#2681 [22:54] * KhLiDa200 [KhLiDa200@notlogged] has joined #minecrafthelp
#2682 [22:55] <KhLiDa200> hi ican't reset my minecraft secret questions
#2683 [22:56] * Mellybeanie [Mellybeanie@notlogged] has joined #minecrafthelp
#2684 [22:56] <urielsalis> TheShadyFLame, in which country you bought the laptop?
#2685 [22:56] <KhLiDa200> because now i don't know my email password now i swear that is hard
#2686 [22:56] <TheShadyFLame> US
#2687 [22:57] <Mellybeanie> hello! Could anyone help me with an issue I'm having running my launcher? I keep getting Exception: java.net.SocketException: Unrecognized Windows Sockets error: 10107: create when I try to log into it
#2688 [22:59] * chainen [chainen@notlogged] has joined #minecrafthelp
#2689 [22:59] <TheShadyFLame> i bought it in the U.S.A
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#2693 [23:03] <Andrio> Was it pre-owned?
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#2696 [23:05] <TheShadyFLame> are you talking to me andrio?
#2697 [23:06] <Andrio> Yeah.
#2698 [23:06] <TheShadyFLame> no it wasnt
#2699 [23:06] * Josef [Josef@notlogged] has joined #minecrafthelp
#2700 [23:06] <TheShadyFLame> *isnt
#2701 [23:06] <Andrio> Toshiba is rejecting that ID
#2702 [23:07] <Josef> Minecraft is asking for information so that I can use the Batman skin. It is not recognizing my answers and when I ask it to reset them, I get no email to reset them
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#2704 [23:07] <Andrio> Josef, are you at minecraft.net or mojang.com?
#2705 [23:07] <Josef> Mojag
#2706 [23:08] <TheShadyFLame> i dont know why
#2707 [23:08] <Andrio> Might need to email Mojang support.
#2708 [23:08] <Andrio> ??> Josef account/send-email
#2709 [23:08] <VoxelHead> Josef: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#2710 [23:08] <TheShadyFLame> its what is on my laptop
#2711 [23:09] <Josef> Okay where do i send that?
#2712 [23:10] <Andrio> TheShadyFLame, try installing this driver: http://cdgenp01.csd.toshiba.com/content/support/downloads/TC00576000C.exe
#2713 [23:10] <Andrio> TheShadyFLame, or failing that, one of the others on this page: http://support.toshiba.com/support/driversResults?freeText=1200005866
#2714 [23:10] <Andrio> Josef: http://is.gd/email_mojang
#2715 [23:10] <Josef> I tride to figure out where the link is. I apparently fgailed and keep going in circles
#2716 [23:11] <Andrio> use the form on that page.
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#2719 [23:19] <Brian> Every time I go to open the app on my iPhone it only gets to the white mojang screen and then crashes
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#2721 [23:23] <Brian> Anyone there?
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#2726 [23:36] <RockX> I tried to install Minecraft after not having it for while, but it keeps giving me the same error, "Unable to run Minecraft Runtime Environment", is there any fix to this?
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#2730 [23:49] <jdj0526> ì•„
#2731 [23:49] <jdj0526> 왜안ëŒ
#2732 [23:49] <jdj0526> ã…¡ã…¡
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#2734 [23:50] <Salmaan786sr> anyone here?
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