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#3 [00:03] <KK> Ecxcuse me
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#6 [00:17] <austin_> I need help with my account
#7 [00:19] <austin_> my account has been logged in by someone else and he took it for himself
#8 [00:20] <austin_> now my username is changed and probably myy password is changed
#9 [00:20] <austin_> his name is neymarhax
#10 [00:20] <Andrio> Can you reset the password?
#11 [00:21] <austin_> no
#12 [00:21] <Andrio> You'll have to email Mojang support, then.
#13 [00:21] <Andrio> ??> austin_ account/send-email
#14 [00:21] <austin_> k
#15 [00:21] <VoxelHead> austin_: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#16 [00:22] <austin_> umm
#17 [00:23] <austin_> i dont have the slip that had the code for the account
#18 [00:23] <austin_> and its needed
#19 [00:24] <Andrio> Ah...
#20 [00:24] <Andrio> ??> austin_ account/trans-ID
#21 [00:24] <VoxelHead> austin_: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#22 [00:24] <VoxelHead> austin_: If you used PaySafeCard, your transaction ID is the card number.
#23 [00:24] <austin_> no i got a pre paid card and diddint save it
#24 [00:25] <Andrio> That's a problem.
#25 [00:26] <austin_> i contacted mojang and emailed them but it said it would be here in 3 work days and ive been waiting for a week now so...
#26 [00:28] <austin_> so ill have to pay another 28 dollars?
#27 [00:28] <austin_> for minecraft.
#28 [00:30] <austin_> .........
#29 [00:30] <austin_> ?
#30 [00:32] <austin_> k then.....?
#31 [00:33] <Andrio> Maybe, I'm afraid. I don't know that Mojang can help you without proof of purchase.
#32 [00:33] <austin_> k well thanks anyway.
#33 [00:33] <KK> Andrio
#34 [00:33] <Andrio> KK
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#36 [00:33] <KK> is Aootpluto available??
#37 [00:34] <KK> is Afootpluto available??
#38 [00:35] <QUESTION> I can't change my username and its been around 40 something days and I have already migrated my account
#39 [00:36] <KK> Voxelhead
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#42 [00:59] <Budsmokersonli> I need help getting friends to play with on minecraft for Xbox 360 I'm a 21 yr old girl who likes to play in creative mode my get is the same as my user name
#43 [01:00] <Budsmokersonli> Help help help help
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#54 [01:44] <Chikazz> Hello, When I try to login on FTB Launcher it tells me my account was migrated. I didn't do that
#55 [01:45] <Chikazz> I tried logging in with my email, didn't work, so then I went to account.mojang.com andtried to reset the password, but I never got an email.
#56 [01:45] <Chikazz> Am I missing something?
#57 [01:45] <urielsalis> ??> Chikazz account/hacked
#58 [01:45] <VoxelHead> Chikazz: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#59 [01:45] <VoxelHead> Chikazz: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#60 [01:45] <urielsalis> ??> Chikazz mods
#61 [01:45] <VoxelHead> Chikazz: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#62 [01:45] <VoxelHead> Chikazz: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#63 [01:45] <Chikazz> I've emailed support directly, but in the meantime I figured I would ask here
#64 [01:46] <urielsalis> Chikazz, im afraid there is nothing we can do here, we are just volunteers
#65 [01:46] <Chikazz> Oh well
#66 [01:47] <urielsalis> Chikazz, good luck :)
#67 [01:47] <Chikazz> I figured I was hacked, but I was hoping maybe I missed something, since I didn't even know about migration
#68 [01:47] <urielsalis> ??> Chikazz account/migrate
#69 [01:47] <VoxelHead> Chikazz: To migrate your old Minecraft account (purchased prior to Fall 2012) to a Mojang account, use this page: https://account.mojang.com/migrate
#70 [01:47] <urielsalis> Chikazz, that should explain it :)
#71 [01:47] <Chikazz> On a related note...
#72 [01:48] <Chikazz> I know two people (one being my bf) who tried to login and they both get invalid password errors despite being able to reset their passwords.
#73 [01:48] <urielsalis> Chikazz, you are maybe getting thrloted
#74 [01:49] <Chikazz> ?
#75 [01:49] <urielsalis> ??> Chikazz login/thrittke
#76 [01:49] <urielsalis> ??> Chikazz login/throttle
#77 [01:49] <VoxelHead> Chikazz: Your login is being throttled, which will prevent you from logging in.
#78 [01:49] <VoxelHead> Chikazz: You will have to wait 3 hours without logging in for it to reset.
#79 [01:49] <Chikazz> Nono
#80 [01:49] <Chikazz> Two people that aren't me
#81 [01:49] <urielsalis> Chikazz, on your same network?
#82 [01:49] <Chikazz> They were going to let me play on theirs, but they can't login
#83 [01:50] <Chikazz> One is, the other is in another country
#84 [01:50] <Chikazz> They both get invalid password
#85 [01:50] <urielsalis> Chikazz, the one that is, can be the throttleing, the other, I cant say without more information
#86 [01:51] <Chikazz> All right... I can try again in the morning. Thanks. Does support really only take 1-2 days to reply?
#87 [01:51] <urielsalis> Chikazz, simple things are faster, but account issues generally take more
#88 [01:52] <Chikazz> Makes sense. I included my transaction ID so hopefully that makes it easier. I don't like this migration... It doesn't seem to require any verification of the original account email.
#89 [01:53] <urielsalis> Chikazz, well, you were supposed to migrate your account years ago :P
#90 [01:53] <Chikazz> I certainly was not notified by email that my account was migrated
#91 [01:53] <urielsalis> Chikazz, and you get access to a lot of features
#92 [01:53] <Chikazz> I didn't even know it existed
#93 [01:53] <urielsalis> Chikazz, and when migrating, you can change your email, so that may explain not getting a confirmation
#94 [01:53] <Chikazz> I've just logged in the same way for years with no issues
#95 [01:54] <urielsalis> Chikazz, if you included your transaction ID, it should be very straightforward. They check it, reset your password, give you access, you change the email and done
#96 [01:54] <Chikazz> But I didn't migrate so it had to be someone else, right?
#97 [01:54] <urielsalis> Chikazz, correct
#98 [01:55] <Chikazz> Not even my bf knows that pass.. I had a unique pass with caps and numbers and stuff. That's kinda scary.
#99 [01:55] <urielsalis> Chikazz, well, black hats got really good at social engenieering
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#101 [01:56] <Chikazz> There's no way they could guess it, it isn't even a word
#102 [01:56] <Chikazz> It's a jumble
#103 [01:56] <urielsalis> Chikazz, not guess it, but get it from you
#104 [01:56] <Chikazz> I never use personal info for passes and I don't have a social media presence
#105 [01:57] <urielsalis> Chikazz, (free cape, fake minecraft launcher, malware)
#106 [01:57] <Chikazz> I never gave it out though
#107 [01:57] <Chikazz> Free cape?
#108 [01:57] <urielsalis> Chikazz, thats the most popular lol
#109 [01:57] <Chikazz> I've only ever downloaded mc from Minecraft.net and from the official ftb site
#110 [01:57] * urielsalis gives it to Pangea
#110 [01:57] <Chikazz> What do you mean cape?
#111 [01:58] <Chikazz> And I haven't had a problem with malware or anything. I have malwarebytes, and avg.
#112 [01:58] * urielsalis gives it to Pangea
#112 [01:59] <Chikazz> I scan regularly. I'm baffled
#113 [01:59] * urielsalis gives it to Bugboy1028
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#114 [02:00] <flint> hello
#115 [02:00] <Chikazz> Oh well. Thank you for your help. I still want to know how they got it, but aside from brute forcing it, I can't figure it out. Still, you've been very helpful. Take care.
#116 [02:01] * urielsalis tips hat
#116 [02:01] * urielsalis goes to sleep
#116 [02:01] <flint> hello
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#124 [02:10] <flint> im haveing issuues with me security qquestin
#125 [02:10] <flint> hello
#126 [02:11] <flint> :/
#127 [02:11] <flint> anyone
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#131 [02:20] <Glowbo> I am having trouble opening minecraft i get the message " We're sorry, but there was an error while trying to render aspects of the game. To solve this error,it is recommended that you update your graphics drivers. If you are unsure of how to update your drivers, please click 'fix the problem' for more info.
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#134 [02:21] <Glowbo> Th ething is when i try to update it it states that the driver can not be detected
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#136 [02:21] <Glowbo> So i am unsure what to do
#137 [02:21] <Glowbo> willi have to go buy a new graphics card?
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#143 [02:48] <Declam4> Hello?
#144 [02:49] <Bugboy1028> hi
#145 [02:49] <Declam4> By any chance are there xbox maps?
#146 [02:49] <Bugboy1028> idk sorry
#147 [02:50] <Declam4> ok
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#150 [03:01] <KK> voxel head can u help me??
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#154 [03:17] <Nick1233377> when someone dies on my server the message appears but they don't die
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#165 [04:13] <NekoDark734> hola
#166 [04:13] <NekoDark734> ?
#167 [04:14] <NekoDark734> necesito ayuda porfavor no recuerdo mi contraseña de mi cuenta de minecraft alguien que pueda ayudarme porfavor
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#179 [04:20] <alexoler> hello
#180 [04:21] <alexoler> guys i need help with something
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#184 [04:30] <DerDupfing> any german?
#185 [04:31] <DerDupfing> i can conect to my majong account
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#187 [04:38] <lee_> Hello all
#188 [04:39] <lee_> A large group of us are all trying to log into our Minecraft accounts ~15 and we are all on one network
#189 [04:39] <lee_> only a few of us were able to log in and noone can log in now, we've been trying for about an hour
#190 [04:39] <lee_> anyone have any suggestions why?
#191 [04:40] <Andrio> You probably hit the rate limit...
#192 [04:40] <Andrio> Too many failed attempts and the IP address gets blocked for three hours.
#193 [04:41] <lee_> Is there anyway to speed that process up?
#194 [04:42] <lee_> Or check if that is definitely the case
#195 [04:42] <Andrio> Not that I know of.
#196 [04:43] <lee_> Thanks Andrio, are Mojang quick to respond to email request to remove the block?
#197 [04:44] <Andrio> Well, it'd take much longer than three hours.
#198 [04:44] <lee_> Got a load of kids screaming to get onto Minecraft!
#199 [04:44] <Andrio> ._.
#200 [04:45] <lee_> Can you login through a proxy?
#201 [04:45] <Andrio> I'm not sure.
#202 [04:46] <Andrio> I don't think the launcher can use a HTTP proxy.
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#212 [05:05] <smeg> hi there im having trouble with log in comes up with game ended with a bad state (exit code 1073741571)
#213 [05:08] <smeg> have tried dissabling firewall checked grafics card uptodate and jave upto date tried wiht jave removed am using latest launcher
#214 [05:09] <smeg> even did a reinstall
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#216 [05:09] * techno156 [techno156@notlogged] has joined #minecrafthelp
#217 [05:09] <JonyMuny8> Hola tengo un problema con los graficos y no me deja iniciar minecraft
#218 [05:09] <smeg> but no joy
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#220 [05:10] <JonyMuny8> hola
#221 [05:10] <JonyMuny8> hi
#222 [05:10] <JonyMuny8> hilipoyas
#223 [05:10] <smeg> hi
#224 [05:10] <JonyMuny8> i have a problem
#225 [05:10] <JonyMuny8> with my minecraft
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#231 [05:16] <smeg> hi there im having trouble with log in comes up with game ended with a bad state (exit code 1073741571) have tried dissabling firewall checked grafics card uptodate and jave upto date tried wiht jave removed am using latest launcher even did a reinstall
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#235 [05:32] <smeg> [18:16] <smeg> hi there im having trouble with log in comes up with game ended with a bad state (exit code 1073741571) have tried dissabling firewall checked grafics card uptodate and jave upto date tried wiht jave removed am using latest launcher even did a reinstall
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#238 [05:47] <redcraft> hello I was playing mc and someone asked who wants an alt and i said me and he gave me an alt and i tried to login with that acc but it didnt work after i tried to login with my own acc but my own acc doeswtn work anymore
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#249 [06:23] <hiimcody1> It is absolutely required to contact mojang via support ticket to get a minecraft account migration undone?
#250 [06:24] * viivii [viivii@notlogged] has joined #minecrafthelp
#251 [06:24] <viivii> haha
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#256 [06:34] <Chezzemonger7> \
#257 [06:34] <Chezzemonger7> minecrafty is buggy for me (crashing)
#258 [06:35] <Chezzemonger7> i have version 1.01 i think
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#274 [07:13] <ktstress> how can you retrieve a deleted world - on a mac with no time machine and not in the trash
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#276 [07:17] <GreyVulpine> ktstress - Sorry, once it's deleted, it's gone.
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#278 [07:18] <Ori> I need help with the blue lines next to blocks
#279 [07:19] <GreyVulpine> Got a screenshot of this?
#280 [07:19] <Ori> how can I post?
#281 [07:19] <GreyVulpine> http://www.imgur.com
#282 [07:21] <Ori> k sec
#283 [07:22] <Ori> http://imgur.com/gyV4g7h
#284 [07:22] <Ori> Zoom in to see
#285 [07:22] <GreyVulpine> Ah, check your video card's (not in minecraft) settings. Make sure Antialiasing isn't set to be forced on.
#286 [07:23] <Ori> So to turn them all off from the video card settings?
#287 [07:23] <GreyVulpine> Set it to be "Application-controlled" if you can
#288 [07:23] <Ori> Ok lets see
#289 [07:26] <Ori> I still have
#290 [07:26] <GreyVulpine> Can you post your video card's settings page?
#291 [07:26] <Ori> how?
#292 [07:27] <GreyVulpine> Take a screenshot of it?
#293 [07:27] <Ori> k
#294 [07:27] <Ori> oh
#295 [07:27] <Ori> I opened minecraft with admin
#296 [07:27] <Ori> now its gone
#297 [07:27] <GreyVulpine> Huh.
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#299 [07:28] <Ori> thats nice
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#311 [07:37] <minecraftmods> please can someone tell me how the mods work because as far as i can tell on the internet they only work if you playing minecraft on pc?
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#313 [07:42] <WesleyW> It says i nned to update my graphic driver
#314 [07:42] <WesleyW> http://paste.ubuntu.com/11872244/
#315 [07:43] <WesleyW> Can anyone help me?
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#319 [07:47] <Andrio> WesleyW, edit your Minecraft launcher profile to use version 1.7.2, then install this driver: https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
#320 [07:47] <minininja> hello. I was trying to add on a mod for minecraft and i've think i've done something wrong because now it wont load at all...HELP! :)
#321 [07:48] <Andrio> minininja, did you delete the META-INF directory?
#322 [07:48] <minininja> no...all I was told was to unzip the file and add it to the .minecraft file on my laptop
#323 [07:49] <WesleyW> Andrio so i cant play 1.8.7?
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#325 [07:49] <Andrio> WesleyW, not with that graphics card.
#326 [07:50] <Andrio> minininja, you need to delete that directory.
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#328 [07:51] <WesleyW> Can 1.7.2 play mineplex?
#329 [07:51] <minininja> okay. How do I delete it? :)
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#331 [07:51] <WesleyW> Andrio after i download that file i can start playing?
#332 [07:52] <Andrio> WesleyW, you need to install the driver
#333 [07:52] <Andrio> Hm
#334 [07:52] <Andrio> minininja, what instructions are you looking at?
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#339 [07:54] <minininja> Well if you're talking about help on downloading and installing the mod I was using youtube to help me as I am very new to this (sorry :/ )
#340 [07:54] <benjamin_> hola
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#342 [07:55] <Andrio> minininja, see http://www.minecraftforum.net/forums/support/unmodified-minecraft-client/1865041-please-read-common-1-7-issues-and-ways-of-fixing#4.
#343 [07:55] <Andrio> You have to open the version .jar up with 7-Zip or something like that.
#344 [07:55] <Andrio> From there you can delete the META-INF directory.
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#347 [07:55] <minininja> thank you! :)
#348 [07:56] <Andrio> o/
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#359 [08:07] <minecraftmods> i checked you tube too and it just shows how to do it via a computer. but i want to do it from my playstation
#360 [08:08] <smeg> [18:16] <smeg> hi there im having trouble with log in comes up with game ended with a bad state (exit code 1073741571) have tried dissabling firewall checked grafics card uptodate and jave upto date tried wiht jave removed am using latest launcher even did a reinstall
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#365 [08:14] <Minecraftlover> How can I transfer a world from two devices on the pocket edition?
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#367 [08:16] <Bilpil> HELP! Im playin mcpe on ios 6 and i cant change my skin. I dot know if this is a bug or what but it wont let me
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#369 [08:16] <Minecraftlover> Do you have skin creator or something of the like?
#370 [08:16] <Bilpil> Hello?
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#372 [08:17] <Bilpil> Yes i do i downloaded skin seed
#373 [08:17] <Minecraftlover> Ok
#374 [08:17] <Bilpil> But it still wont let me
#375 [08:17] <Minecraftlover> It should take a pic of the skin so that pie can easily read it
#376 [08:17] <Minecraftlover> Umm
#377 [08:18] <Bilpil> I tried everythig from youtbe vids to downloading it on a website
#378 [08:18] <Minecraftlover> Without pie
#379 [08:18] <Minecraftlover> Ok...
#380 [08:18] <Bilpil> Do i have to crop te photo
#381 [08:18] <Minecraftlover> Do you have any worlds on the device that you enjoy
#382 [08:18] <Bilpil> Yes
#383 [08:18] <Minecraftlover> Ok...
#384 [08:19] <Minecraftlover> Well, the skin does not auto load but will be on custom
#385 [08:19] <Minecraftlover> If that doesn't work...
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#387 [08:19] <Bilpil> When i go on browse skins the 2d pic comes and hen i press it it says thts not a minecraft skin silly
#388 [08:20] <Minecraftlover> Ah
#389 [08:20] <Minecraftlover> Yeah
#390 [08:20] <Minecraftlover> You may have to crop
#391 [08:20] <Bilpil> I tried tht and it still didt work
#392 [08:20] <Minecraftlover> Brb
#393 [08:20] <Bilpil> Is it becuz i cropped a bit too much?
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#395 [08:21] <Minecraftlover> Maybe
#396 [08:21] <c_o> how can i get more fps?
#397 [08:21] * ExoKruzer_ [ExoKruzer_@notlogged] has joined #minecrafthelp
#398 [08:21] <rymate1234> c_o: lower the settings or get a better PC
#399 [08:22] <c_o> how can i get more ram?
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#401 [08:22] <rymate1234> Put more ram in the computer
#402 [08:22] <Bilpil> So if i leave a bit of space should it work
#403 [08:23] <Bilpil> The picture comed a bit fuzzy mincraft lover and i dont know how to make it clearer
#404 [08:23] <rymate1234> Bilpil: it needs to be an exact size
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#406 [08:24] <Minecraftlover> And the skin
#407 [08:24] <Bilpil> Ok
#408 [08:24] <Bilpil> I will try it and if it doesnt work ill come back
#409 [08:25] <Bilpil> But thnx for the help
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#413 [08:27] <Guest4723> Hi i keep getting: JAVA PLATFORM SE BINARY HAS STOPPED WORKING
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#417 [08:28] <Guest4723> Cant keep up. Did the system time change...
#418 [08:29] <Guest4723> Ive got latest java and minecraft versions
#419 [08:30] <Guest4723> Running PC
#420 [08:31] <Guest4723> What to do?
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#422 [08:32] <Biel900> oi
#423 [08:32] <Biel900> alguem ai?
#424 [08:33] * Guest4723 [Guest4723@notlogged] has quit. (Quit: Web client closed)
#425 [08:34] <Biel900> preciso de ajuda
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#434 [09:00] <andy10355074> ZX
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#445 [09:19] <Amo> paste.ubuntu.com/11872640/
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#449 [09:21] <Amo> my computer is telling yo update the graphic drivers
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#453 [09:29] <zHydra> salve
#454 [09:29] <zHydra> hello
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#465 [10:07] <Bilpil> I came an hour ago asking how to upload my mcpe skin with minecraft lover and i still cant do it help me
#466 [10:08] <CubeTheThird> Bilpil, umm what's minecraft lover?
#467 [10:08] <Bilpil> A person tht was helping me on here
#468 [10:08] <CubeTheThird> ah
#469 [10:09] <Bilpil> She told me to crop te photo i did tht but it still didnt work
#470 [10:09] <Bilpil> I am currently using skinseed to make a skin
#471 [10:10] <CubeTheThird> Bilpil, sorry I don't know. I wasn't even aware you could change your skin in PE to be honest
#472 [10:10] <Bilpil> Ok
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#477 [10:23] <Stin> I have a Minecraft Account - Chickenpie56 - on my computer. I bought the game when it was at version 1.1 and since then, the email that my account was set up with was terminated a few years ago. I don't know my password as well... so I just seek to change the email address under my account to my current one.
#478 [10:24] * danielvanc [danielvanc@notlogged] has quit. (Quit: danielvanc)
#479 [10:24] <Stin> Halp!
#480 [10:25] <Andrio> ??> Stin account/send-email
#481 [10:25] <VoxelHead> Stin: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#482 [10:26] <CubeTheThird> ??< account/refund
#483 [10:27] <Stin> I dont have the Transaction ID, it was a LONG time ago. Is there any other way? I know that we paid thru that other method that sounds like a snake
#484 [10:28] <CubeTheThird> Stin, what method of payment did you use?
#485 [10:29] * Alexcraft_2004 [Alexcraft_2004@notlogged] has joined #minecrafthelp
#486 [10:29] <Stin> My bad, Skrill is what we used
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#488 [10:29] <CubeTheThird> ??< account/trans-id
#489 [10:29] <Stin> Thought it sounded like a snake.
#490 [10:30] <CubeTheThird> If you paid by credit card or Paysafe card, and your payment was processed by Skrill/Moneybookers (all payments between 2011 and December 2013, and certain types of credit card transactions after that), you can email help@skrill.com to get in touch with a Skrill representative. When contacting them, use the email from your purchase, include Minecraft in your subject line, and ask for the Merchant Transaction ID.
#491 [10:30] <CubeTheThird> taken from mojang's support site
#492 [10:31] <Stin> Okedoke!
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#496 [10:32] <Guest17549> my sound on minecraft doesnt work
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#499 [10:33] <CubeTheThird> Guest17549, all your volume settings are turned up? including your system volume, your system volume for java/minecraft specifically, and your internal game volume?
#500 [10:33] <Guest17549> they are all up
#501 [10:34] <ihavenoideawhatimdoing> im trying to stream on twitch my first time did everything right but when i click to start streaming on minecraft it still says if i want to migrate my account for some strange reason
#502 [10:34] <CubeTheThird> Guest17549, have you always had this issue?
#503 [10:34] <CubeTheThird> ihavenoideawhatimdoing, what is your minecraft username?
#504 [10:34] <ihavenoideawhatimdoing> ShadowKnight355
#505 [10:34] <Guest17549> well i only downloaded minecraft yesterday
#506 [10:34] <CubeTheThird> ??> ihavenoideawhatimdoing launcher/relog
#507 [10:34] <VoxelHead> ihavenoideawhatimdoing: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#508 [10:34] <Guest17549> and it has never worked
#509 [10:34] <ihavenoideawhatimdoing> ok
#510 [10:35] <CubeTheThird> Guest17549, ok lets try getting a game log
#511 [10:35] <CubeTheThird> ??> Guest17549 launcher/open
#512 [10:35] <VoxelHead> Guest17549: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
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#514 [10:36] <ihavenoideawhatimdoing> it worked thank you
#515 [10:36] <CubeTheThird> ah good
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#517 [10:37] <GlobalGaming_jvcl> hey I need help with creating a world with PlotMe, whenever i try it said FAILED, this is the comand i am using: /mv create plotworld normal -g PlotMe-DefaultGenerator
#518 [10:37] <Guest17549> it also says the reasorce pack pack.mcmeta is missing
#519 [10:37] <CubeTheThird> ??> GlobalGaming_jvcl mods
#520 [10:37] <VoxelHead> GlobalGaming_jvcl: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#521 [10:37] <VoxelHead> GlobalGaming_jvcl: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#522 [10:37] <CubeTheThird> Guest17549, where does it say this?
#523 [10:37] <Guest17549> on the reasorce pack setting
#524 [10:38] <CubeTheThird> Guest17549, hmm ok. Might be some missing game files then
#525 [10:38] <CubeTheThird> ??> Guest17549 win/reinst
#526 [10:38] <VoxelHead> Guest17549: You may need to reinstall the locally installed files that Minecraft puts into place.
#527 [10:38] <GlobalGaming_jvcl> I have tried looking thru google, only find commands that either don't work, or that does create the new world but not with PlotMe
#528 [10:38] <VoxelHead> Guest17549: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#529 [10:38] <CubeTheThird> GlobalGaming_jvcl, we do not provide support to mods or 3rd party applications here
#530 [10:39] <GlobalGaming_jvcl> then whats the point of a "help" channel?
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#532 [10:40] <CubeTheThird> GlobalGaming_jvcl, as indicated, this is a vanilla minecraft tech support channel
#533 [10:41] <GlobalGaming_jvcl> ....
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#535 [10:42] <GlobalGaming_jvcl> why can't someone just answer this simple question?
#536 [10:42] <GlobalGaming_jvcl> why can't someone just answer this simple question?
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#538 [10:42] <CubeTheThird> GlobalGaming_jvcl, I seriously doubt anyone here has the answer to your question
#539 [10:43] <GlobalGaming_jvcl> Never said they had to, just asked what would be the problem of them answering if they had an answer?
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#546 [10:46] <GlobalGaming_jvcl> so i am guesing no one can help? kk bye
#547 [10:47] * Lord_Ralex kicked GlobalGaming_jvcl from #minecrafthelp (Reason: lobalGaming_jvcl :The fact it was said no one would implies that)
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#551 [10:55] <jrjallu> hi
#552 [10:55] <CubeTheThird> hello jrjallu
#553 [10:55] <jrjallu> i cant log in to my mojang account :(
#554 [10:55] <jrjallu> or play minecraft
#555 [10:55] <CubeTheThird> jrjallu, what happens when you try?
#556 [10:56] <jrjallu> it says unknow email or password
#557 [10:56] <jrjallu> i make it that it was but i cant log in anymore
#558 [10:56] <CubeTheThird> jrjallu, have you tried resetting your password?
#559 [10:56] <jrjallu> 3 times
#560 [10:56] * MICK [MICK@notlogged] has quit. (Ping timeout: 204 seconds)
#561 [10:56] <CubeTheThird> jrjallu, then you will have to contact Mojang
#562 [10:56] <CubeTheThird> ??> jrjallu mojang/email
#563 [10:56] <VoxelHead> jrjallu: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#564 [10:56] <VoxelHead> jrjallu: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#565 [10:57] <jrjallu> ok
#566 [10:57] <jrjallu> i click that link
#567 [10:59] * DeProGamer [DeProGamer@notlogged] has joined #minecrafthelp
#568 [10:59] <jrjallu> i hope i get my account back
#569 [11:00] <jrjallu> becose i like minecraft and CRAZYCRAFT
#570 [11:00] <DeProGamer> hola
#571 [11:00] * nate_ [nate_@notlogged] has joined #minecrafthelp
#572 [11:01] <DeProGamer> hello
#573 [11:01] <CubeTheThird> hello DeProGamer
#574 [11:01] <DeProGamer> oh
#575 [11:01] <DeProGamer> you have name
#576 [11:01] <jrjallu> uuuh
#577 [11:01] <DeProGamer> ???
#578 [11:01] <jrjallu> owen answered he is away from office until july 29
#579 [11:01] <jrjallu> :(
#580 [11:02] <jrjallu> i need only wait
#581 [11:02] <DeProGamer> but you talk spanish?
#582 [11:02] <DeProGamer> i m spainsh
#583 [11:02] <CubeTheThird> DeProGamer, we only speak English here
#584 [11:02] <DeProGamer> ok
#585 [11:03] <nate_> can anyone help me remove this crash on minecraft?
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#587 [11:03] <CubeTheThird> nate_, copy the crash report onto http://paste.ubuntu.com and give the URL here.
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#590 [11:04] <DeProGamer> I dont now nothing of minecraft can you help me?
#591 [11:04] <nate_> i love minecraft but i cant play it on computer because of the crash
#592 [11:04] * StupidNetwork1028 [StupidNetwork1028@notlogged] has quit. (Ping timeout: 204 seconds)
#593 [11:05] <CubeTheThird> DeProGamer, if you need assistance playing the game, I recommend you visit the minecraft wiki
#594 [11:05] <CubeTheThird> .g minecraft wiki
#595 [11:05] <ExtremeBot> CubeTheThird: http://minecraft.gamepedia.com/ — Official Minecraft Wiki – The ultimate resource for all things Minecraft — Welcome to the Minecraft Wiki, a publicly accessible and editable wiki for information related to Minecraft. The wiki and its 4,739 articles and 10,572 files are ...
#596 [11:05] <DeProGamer> wath?
#597 [11:05] <nate_> how can i fix this problem?
#598 [11:05] <CubeTheThird> nate_, again, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#599 [11:06] * todi [todi@notlogged] has quit. (Quit: Web client closed)
#600 [11:06] <nate_> but it just says to play a game under 18 years old
#601 [11:06] <jrjallu> :( so long need wait
#602 [11:06] <CubeTheThird> nate_, what? I thought you said it was crashing
#603 [11:07] <jrjallu> july 29
#604 [11:07] <DeProGamer> by
#605 [11:07] <nate_> yes it is i want to play minecraft
#606 [11:07] <CubeTheThird> nate_, do you have a crash report?
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#608 [11:07] * DeProGamer [DeProGamer@notlogged] has quit. (Quit: Web client closed)
#609 [11:08] <nate_> no how can a write it and what is a crash report?
#610 [11:08] <CubeTheThird> nate_, can you describe exactly what happens? What tells you the game crashed?
#611 [11:09] <jrjallu> plah 2 weeks before i can play minecraft again
#612 [11:09] <CubeTheThird> jrjallu, did you need anything else?
#613 [11:09] <deathkiller98> im trying to get om my old minecraft account but it says Error! Your Minecraft account has already been migrated to a Mojang account.
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#615 [11:09] <CubeTheThird> deathkiller98, what is your minecraft username?
#616 [11:10] <deathkiller98> deathkiller9128
#617 [11:10] <nate_> the minecraft website i used to have a virus on my computer but it still doesnt work
#618 [11:10] <CubeTheThird> are you logging in with your email or username?
#619 [11:10] <deathkiller98> yes
#620 [11:11] <deathkiller98> email
#621 [11:11] <deathkiller98> email
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#623 [11:11] <CubeTheThird> nate_, please explain in DETAIL what the problem is. What tells you the game crashed?
#624 [11:11] * jrjallu [jrjallu@notlogged] has quit. (Quit: Web client closed)
#625 [11:11] <nate_> where can you log in?
#626 [11:11] <CubeTheThird> deathkiller98, please test all your emails here: http://www.minecraft.net/retrievename
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#628 [11:12] <jake> why does every credit card i put in get declined?
#629 [11:12] <CubeTheThird> jake, are they pre-paid credit cards?
#630 [11:12] * nate_ [nate_@notlogged] has quit. (Quit: Web client closed)
#631 [11:12] <jake> no. normal credit card
#632 [11:13] <CubeTheThird> jake, you may need to contact your bank/credit card company to make sure they aren't blocking international purchases to Sweden
#633 [11:13] <jake> we just called them and they said there wasn't a charge on there. It seems like its getting blocked before it can even go through
#634 [11:13] <CubeTheThird> jake, what does it tell you?
#635 [11:13] * danielvanc [danielvanc@notlogged] has joined #minecrafthelp
#636 [11:14] <jake> "check your credit card info and try again"
#637 [11:15] <CubeTheThird> jake, perhaps try using a different web browser?
#638 [11:15] <jake> we have tried on 2 different computers. Makes me think there is something wrong with the website
#639 [11:15] <CubeTheThird> .mcstatus
#640 [11:15] <ExtremeBot> [Website: 3Online][Login: 3Online][Session: 3Online][Realms: 3Online][Skins: 3Online]
#641 [11:16] <CubeTheThird> I haven't seen anyone else with this issue, so I doubt it. Perhaps try using paypal?
#642 [11:16] <jake> also did that and it still says to check credit card info
#643 [11:16] <deathkiller98> its not on any of my familys email or mine
#644 [11:17] <CubeTheThird> deathkiller98, you will have to contact Mojang in that case
#645 [11:17] <CubeTheThird> ??> deathkiller98 mojang/email
#646 [11:17] <VoxelHead> deathkiller98: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#647 [11:17] <VoxelHead> deathkiller98: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#648 [11:17] <CubeTheThird> jake, hmm that's strange. Do you live in North America?
#649 [11:17] <jake> i do. in texas
#650 [11:17] <jake> its really frustrating. Me and my brother are just trying to play
#651 [11:18] <CubeTheThird> jake, an alternative option would be to go to a store, like Walmart or best-buy and buy a pre-loaded minecraft card
#652 [11:18] <CubeTheThird> I'm not sure why your card is not being accepted
#653 [11:19] <jake> how would the pre paid minecraft card work?
#654 [11:20] <CubeTheThird> jake, it's basically a gift code that you redeem on your mojang account
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#656 [11:20] <jake> ok. Thank you cubethethird
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#662 [11:29] <joshawad> minecraft wont run it keeps getting stuck at downloading Realms 1.7.22.jar
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#665 [11:31] <CubeTheThird> ??> joshawad launcher/log
#666 [11:31] <VoxelHead> joshawad: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#667 [11:31] <VoxelHead> joshawad: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#668 [11:31] <joshawad> http://paste.ubuntu.com/11873191/
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#670 [11:33] <cole877> I need help. my minecraft account was hacked
#671 [11:34] <joshawad> if your account was hacked change the password
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#674 [11:40] <joshawad> hello?
#675 [11:41] <cole877> yeah i cant change the password
#676 [11:42] <cole877> they changed that and the email
#677 [11:44] * joshawad_ [joshawad_@notlogged] has joined #minecrafthelp
#678 [11:44] <joshawad_> ok so go to https://account.mojang.com/login
#679 [11:44] <joshawad_> click on forgot and then theres an option to change you E-Mail
#680 [11:45] <joshawad_> but that only works if you have security questions attacted to it
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#683 [11:46] <joshawad_> if that doesnt work try this
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#685 [11:46] <joshawad_> https://help.mojang.com/customer/portal/articles/361483-my-account-was-stolen
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#689 [11:49] <karenbuu> tengo un problema al iniciar el minecraft, me aparece un letrero en la parte de ariba, dice algo sobre uhoh, it the game has crashed! sorry for the inconvenience :(
#690 [11:49] * Bedrockhadez1 [Bedrockhadez1@notlogged] has joined #minecrafthelp
#691 [11:49] <Bedrockhadez1> My account isn't working.. I login and it doesn't work..
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#694 [11:50] <Bedrockhadez1> My password hasn't been reset too..
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#696 [11:50] * a is now known as Guest91396
#697 [11:51] <karenbuu> ya hice todo lo que me manda a hacer, se supone que los controladores no estan actualizados, pero si lo estan
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#701 [11:53] <boja0003> I have two Minecraft accounts which have been "migrated". Now I can't log into either one of them. Is there a phone number I can call and get help?
#702 [11:54] <Afootpluto> no
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#705 [11:54] <Afootpluto> boja0003, you will have email mojang
#706 [11:55] <Afootpluto> ??> boja0003 mojang/email
#707 [11:55] <karenbuu> entonces que puedo hacer?
#708 [11:55] <VoxelHead> boja0003: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#709 [11:55] <VoxelHead> boja0003: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#710 [11:55] <boja0003> Great they take your money and deactivate your account and there is not even phone number to call. Great business practices.
#711 [11:55] <WsGT_Guns> How can I change my email if I don't know what my password is because I can't change my password because I don't have that email account anymore
#712 [11:55] <karenbuu> ya me canse de siempre ver ese letrero al querer iniciar el juego
#713 [11:55] <boja0003> I have them attached to one e-mail. How can I use them with one e-mail for login?
#714 [11:56] <Afootpluto> boja0003, email mojang
#715 [11:56] <Afootpluto> boja0003, email mojang
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#717 [11:56] <theporrgamer1> theporrgamer1 it says i have to update my drivers so it keeps crashing what can i do
#718 [11:57] <Afootpluto> ??> WsGT_Guns account/send-email
#719 [11:57] <VoxelHead> WsGT_Guns: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
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#721 [11:57] <Afootpluto> theporrgamer1, do you have a dxdiag?
#722 [11:58] * Zyferus [Zyferus@notlogged] has quit. (Remote host closed the connection)
#723 [11:59] <theporrgamer1> theporrgamer1 it say i have to update my drivers i dont know how dso it keeps crashing
#724 [11:59] <Afootpluto> (Afootpluto) theporrgamer1, do you have a dxdiag?
#725 [11:59] <theporrgamer1> theporrgamer1 yes
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#727 [12:00] <Afootpluto> can you give me the link?
#728 [12:00] <theporrgamer1> #minecrafthelp how i give link
#729 [12:01] <Afootpluto> ??> theporrgamer1 win/dxdiag
#730 [12:01] <VoxelHead> theporrgamer1: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#731 [12:01] <Afootpluto> follow all the instructions
#732 [12:01] <Afootpluto> s/all/all of
#733 [12:01] <karenbuu> yo si tengo mi enlace
#734 [12:01] <ExtremeBot> Afootpluto meant to say: follow all of the instructions
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#736 [12:01] <karenbuu> podrian ayudarme?
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#738 [12:01] <Afootpluto> karenbuu, english please
#739 [12:01] <theporrgamer1> #minecrafthelp i did all of that but and scanned to see if problems it still crashes
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#742 [12:02] <Afootpluto> theporrgamer1, do it again and follow all of the instructions
#743 [12:02] <karenbuu> I if I have the link, can you help me?
#744 [12:03] <Afootpluto> can you give me the link?
#745 [12:03] <karenbuu> http://paste.ubuntu.com/11873261/
#746 [12:03] <theporrgamer1> #minecrafthelp ok i will
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#749 [12:04] <theporrgamer1> #minecrafthelp i have the link i followed the instrruction can i give link
#750 [12:05] <Afootpluto> karenbuu, your GPU is not supported on windows 8.1. You will need to downgrade to windows 7 or use a different PC
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#752 [12:05] <Afootpluto> theporrgamer1, can you give me the link?
#753 [12:05] <theporrgamer1> http://paste.ubuntu.com/11873276/
#754 [12:05] <theporrgamer1> #minecrafthelp there
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#759 [12:06] <karenbuu> afootpluto, OK, so I can not use on this computer?
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#761 [12:06] <theporrgamer1> #minecrafthelp hello
#762 [12:07] * Cruse [Cruse@notlogged] has joined #minecrafthelp
#763 [12:07] <Afootpluto> theporrgamer1, wait
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#768 [12:08] <Afootpluto> Karenbuu, you will need to downgrade to windows 7 or use a different PC
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#770 [12:09] <dmogman> Hello, Is anyone having troubles with IOS 5.1.1 on a 1st gen iPad? The minewcraft PE game locks up after 5 seconds. It could be at the main menu or if I click fast at the start of the game. I tried on a different 1st gen iPad after doing a clean install. Same problem.
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#773 [12:09] <dan_> hey
#774 [12:09] <dan_> anyone there
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#776 [12:10] <Cruse> hello
#777 [12:10] <Cruse> Anyone there?
#778 [12:10] <dan_> anyone here to help
#779 [12:10] <dan_> anyone here to help
#780 [12:10] <dan_> anyone here to help
#781 [12:10] <dan_> anyone here to helpt
#782 [12:10] <Afootpluto> yes?
#783 [12:10] <dan_> are u from mojang
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#786 [12:10] <Afootpluto> no
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#788 [12:11] <terka_wolf> Hello, can you help find answer for make video on youtube? Can I make video of minecraft on youtube?
#789 [12:11] * siggot [siggot@notlogged] has joined #minecrafthelp
#790 [12:11] <theporrgamer1> #minecrafthelp hello
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#792 [12:11] <Cruse> No you can not
#793 [12:11] <Afootpluto> terka_wolf, yes you can
#794 [12:12] <dan_> can anyone help
#795 [12:12] <dan_> can anyone help
#796 [12:12] <dan_> can anyone help
#797 [12:12] <dan_> can anyone help
#798 [12:12] * Lord_Ralex kicked dan_ from #minecrafthelp (Reason: an_ :dan_)
#799 [12:12] <theporrgamer1> #minecrafthelpapootpluto i sent u the link
#800 [12:12] <terka_wolf> Many thanks for answer..
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#803 [12:13] <theporrgamer1> afootpluto i sent link
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#805 [12:13] <dmogman> Does anyone know if Mojang has support for IOS Minecraft PE? The support I tried sent me to Apple. Both apple and Mojang said they could not help me since they only deal with billing.
#806 [12:14] <dmogman> The last update to IOS broke the program for 1st gen iPads
#807 [12:14] <Lord_Ralex> dmogman, turn off wifi
#808 [12:14] <dmogman> Thanks, I'll try that.
#809 [12:15] <karenbuu> But if it's not too much trouble. How do I do that?
#810 [12:15] * gabshu22 [gabshu22@notlogged] has joined #minecrafthelp
#811 [12:15] <gabshu22> http://paste.ubuntu.com/11873368/
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#813 [12:16] <gabshu22> Minecraft has crashed cuz of a dxdiag problem. What do I do??
#814 [12:16] <gabshu22> http://paste.ubuntu.com/11873368/
#815 [12:17] <karenbuu> Afootpluto , But if it's not too much trouble. How do I do that?
#816 [12:18] <Afootpluto> karenbuu, look it up or take the PC to a professional
#817 [12:19] <gabshu22> Could somebody help me? I do not now what is the problem with Minecraft. All I now is that it crashed! Here is the link to the problem : http://paste.ubuntu.com/11873368/
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#820 [12:21] <dmogman> Lord_Ralex, Thanks, that solved the problem :)
#821 [12:21] <DopeGhoti> ~topic insert RIP, Satoru Iwata
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#826 [12:23] <karenbuu> Afootpluto thank you very much
#827 [12:23] <karenbuu> Afootpluto thank you very much
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#835 [12:35] <David_> Hello, i have forgotten my minecraft registration email adres so now i cannot reset my password? can anyone help me please?
#836 [12:36] <CubeTheThird> David_, you can test your emails here: http://www.minecraft.net/retrievename
#837 [12:36] * Alneyadi_10 [Alneyadi_10@notlogged] has joined #minecrafthelp
#838 [12:36] <David_> yeah i tried like 10 of them but i cannot remember....
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#840 [12:37] <CubeTheThird> David_, then you will have to contact Mojang
#841 [12:37] <CubeTheThird> ??> David_ mojang/email
#842 [12:37] <VoxelHead> David_: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#843 [12:37] <VoxelHead> David_: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#844 [12:37] <David_> Well, thanks alot!
#845 [12:41] <DopeGhoti> I don't know what you were expecting.
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#848 [12:43] <iSamy> i need help! http://paste.ubuntu.com/11873485/
#849 [12:43] <CubeTheThird> iSamy, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (if applicable), or use a different computer.
#850 [12:44] <Cristian12> tengo problemas con el controlador de pantalla, no me funciona y no puedo actualizarlo. Dejo aqui mis datos del pc para que me alluden: http://paste.ubuntu.com/11873496/
#851 [12:44] <iSamy> but i have a friend who has windows 8 too. And Minecraft works for him
#852 [12:44] <CubeTheThird> Cristian12, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (if applicable), or use a different computer.
#853 [12:45] <CubeTheThird> iSamy, that would be because the graphics card in your friend's computer is actually supported on windows 8
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#858 [12:47] <marko_> majrko
#859 [12:48] <marko_> kako ovo sranje pokrenuti
#860 [12:48] <Afootpluto> english please
#861 [12:48] <CubeTheThird> ??> marko_ lang/pt
#862 [12:48] <VoxelHead> marko_: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
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#864 [12:48] <Cristian12> gracias
#865 [12:49] * pavel300304 [pavel300304@notlogged] has joined #minecrafthelp
#866 [12:49] <pavel300304> Hello my name is Pavel
#867 [12:50] <CubeTheThird> hello pavel300304
#868 [12:51] <pavel300304> Can i refund minecraft ?
#869 [12:51] <CubeTheThird> pavel300304, may I ask why you want a refund?
#870 [12:51] <Cristian12> Blast can change the graph of a pc?
#871 [12:51] <CubeTheThird> Cristian12, is your computer a laptop or desktop?
#872 [12:52] <pavel300304> I not want to play him
#873 [12:52] <CubeTheThird> pavel300304, when did you purchase it?
#874 [12:52] <pavel300304> Today
#875 [12:52] <Cristian12> laptop
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#878 [12:52] <CubeTheThird> Cristian12, then no, you cannot replace a graphics card in a laptop
#879 [12:52] <CubeTheThird> pavel300304, does the game not work, or do you not like the game?
#880 [12:53] <Cristian12> :(
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#882 [12:53] <pavel300304> I not want to play him
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#884 [12:53] <CubeTheThird> ??> pavel300304 account/refund
#885 [12:53] <VoxelHead> pavel300304: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
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#887 [12:53] <CubeTheThird> I don't know if you will qualify, but that's their policy
#888 [12:54] <pavel300304> Ok thanks
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#890 [12:55] <EvanDawesome> hello
#891 [12:55] <CubeTheThird> hello EvanDawesome
#892 [12:55] <EvanDawesome> does anyone know how to contact mojang with a question?
#893 [12:55] <CubeTheThird> EvanDawesome, what are you wanting to ask?
#894 [12:56] * theporrgamer1 [theporrgamer1@notlogged] has joined #minecrafthelp
#895 [12:56] <EvanDawesome> Well it seems that wolves and ocelots are not spawning on vanilla servers
#896 [12:56] <CubeTheThird> EvanDawesome, really? What makes you say that?
#897 [12:57] <EvanDawesome> I was reading this here. can i post a link?
#898 [12:57] <theporrgamer1> #minecrafthelp it says i hav e to update graphic drivers i dont know how and it keep crashing
#899 [12:57] <CubeTheThird> EvanDawesome, sure go ahead
#900 [12:57] <CubeTheThird> theporrgamer1, do you have a dxdiag report?
#901 [12:57] <EvanDawesome> https://www.spigotmc.org/threads/wolves-and-ocelots-dont-seem-to-be-spawning.53585/
#902 [12:57] <theporrgamer1> #minecrafthelp ya you want me to send link
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#904 [12:58] <CubeTheThird> theporrgamer1, you don't have to put #minecrafthelp in every message
#905 [12:58] <CubeTheThird> theporrgamer1, yes, give the link
#906 [12:58] <theporrgamer1> http://paste.ubuntu.com/11873543/
#907 [12:58] <CubeTheThird> EvanDawesome, the link you posted is from spigot, which is modded
#908 [12:58] <theporrgamer1> there
#909 [12:58] <CubeTheThird> theporrgamer1, one moment
#910 [12:58] <CubeTheThird> theporrgamer1, download and install https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#911 [12:59] <theporrgamer1> ok
#912 [12:59] <EvanDawesome> i will explain it. if you read it they are talking about it not working with spigot and even after removing spigot they are still not spawning
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#914 [13:00] <EvanDawesome> here i probably should test it be right back
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#925 [13:07] <Uf_Gamer> http://paste.ubuntu.com/11873576/ isto é um relatório do que está acontecendo com o meu jogo
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#927 [13:07] <CubeTheThird> Uf_Gamer, one moment
#928 [13:08] <CubeTheThird> Uf_Gamer, download and install http://www.nvidia.com/download/driverResults.aspx/82467/en-us
#929 [13:09] <Uf_Gamer> é só eu terminar de baixar e instalar que o meu problema é corrigido?
#930 [13:10] <CubeTheThird> Uf_Gamer, we only speak English here
#931 [13:10] <Uf_Gamer> ?
#932 [13:12] * H0LL13W00D [H0LL13W00D@notlogged] has joined #minecrafthelp
#933 [13:12] <chris_> I can't get Minecraft to load. I have forge installed, and the error I got is here: https://docs.google.com/document/d/1BUTq0iEIZ7yiYz1ccSAeX4MH1OSoo1-dJilZGnN1w3g/pub
#934 [13:12] <CubeTheThird> ??> chris_ mods
#935 [13:13] <VoxelHead> chris_: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#936 [13:13] <VoxelHead> chris_: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#937 [13:13] <chris_> thank you
#938 [13:13] <chris_> thank you
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#940 [13:13] <Uf_Gamer> sorry, I'm Brazilian but I know how to speak a little English
#941 [13:14] <CubeTheThird> ??> Uf_Gamer lang/pt
#942 [13:14] <VoxelHead> Uf_Gamer: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#943 [13:14] <Uf_Gamer> I just download what my problem is resolved
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#945 [13:14] <CubeTheThird> Uf_Gamer, yes that's right. Install it too
#946 [13:14] <Uf_Gamer> thank you
#947 [13:15] <Uf_Gamer> good bye
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#950 [13:16] <Uf_Gamer> [quit]
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#952 [13:18] <EvanDawesome> i think i figured it our
#953 [13:18] <CubeTheThird> hmm?
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#955 [13:19] <EvanDawesome> they were probably still using spigot because i found plenty of wolves and i am sure there are ocelots in the jungle
#956 [13:19] <EvanDawesome> i will tell them that
#957 [13:19] <CubeTheThird> I figured as much. I haven't heard anything about it on vanilla but tracker
#958 [13:19] <EvanDawesome> tracker?
#959 [13:20] <CubeTheThird> bugs.mojang.com
#960 [13:20] <EvanDawesome> oh ok
#961 [13:20] <EvanDawesome> thanks bye
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#968 [13:34] <gameboy13> hi i just bought and downloaded the game. and an error message says pixel format not accelrated
#969 [13:35] <CubeTheThird> gameboy13, do you have a dxdiag report?
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#972 [13:36] <gameboy13> yes i do
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#974 [13:36] <CubeTheThird> gameboy13, give a link to it here
#975 [13:37] <gameboy13> http://paste.ubuntu.com/11873711/
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#977 [13:37] <CubeTheThird> gameboy13, one moment
#978 [13:37] <CubeTheThird> gameboy13, one moment
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#980 [13:37] <TheShadyFlame> hello i have this crash:http://paste.ubuntu.com/11873724/ here is my dxdiag: http://paste.ubuntu.com/11870688/
#981 [13:37] <CubeTheThird> gameboy13, download and install http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2064
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#983 [13:38] <CubeTheThird> gameboy13, and please note that your graphics card is not supported on versions of Windows higher than windows 8, so doing an upgrade is highly discouraged
#984 [13:38] <Bilpil> Still unable to upload a mc skin for mcpe on ios6
#985 [13:38] <CubeTheThird> TheShadyFlame, one moment
#986 [13:38] <Bilpil> Srsly in need of help
#987 [13:39] <Bilpil> Unless its a bug
#988 [13:39] <CubeTheThird> TheShadyFlame, can you find me your computer model number?
#989 [13:39] <gameboy13> gamecard. do i buy a gamecard ?
#990 [13:39] <TheShadyFlame> model number or serial?
#991 [13:39] <CubeTheThird> gameboy13, huh what?
#992 [13:39] <CubeTheThird> TheShadyFlame, model number
#993 [13:40] <gameboy13> whats a gamecard? does it go inside the modem?
#994 [13:40] <CubeTheThird> gameboy13, graphics card (not game card). It's the part of your computer that handles graphics, video and rendering
#995 [13:41] <CubeTheThird> Bilpil, I looked it up, and from what I can tell you just have to download a skin to your phone, then select it from the game settings
#996 [13:41] <gameboy13> so where can i get this graphics card?
#997 [13:41] <TheShadyFlame> Where would that be?
#998 [13:41] <Bilpil> But ive teued everythin cube ive downloaded the skin and everything
#999 [13:41] <CubeTheThird> TheShadyFlame, should be written somewhere on or beneath your computer
#1000 [13:41] <CubeTheThird> TheShadyFlame, it starts with C55t-A
#1001 [13:42] <Bilpil> I think it might just be a bug with ios 6
#1002 [13:42] <CubeTheThird> Bilpil, you could try reporting a bug on bugs.mojang.com about it
#1003 [13:42] <Bilpil> Ok
#1004 [13:42] <CubeTheThird> gameboy13, as I said, install the driver from the link I sent you
#1005 [13:42] <TheShadyFlame> http://paste.ubuntu.com/11873744/
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#1007 [13:42] <CubeTheThird> gameboy13, the graphics card you have is fine, but will not work properly if you upgrade Windows
#1008 [13:43] <CubeTheThird> TheShadyFlame, try download and install http://cdgenp01.csd.toshiba.com/content/support/downloads/TC00576000C.exe
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#1015 [13:53] <Xandercraft39> I keep getting this error when i log into a pixelmon server everyone can connect but me: io.netty.handler.timeout.readTimeoutexception
#1016 [13:54] <CubeTheThird> Xandercraft39, what's the server address?
#1017 [13:54] <Xandercraft39> letme see
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#1019 [13:56] <Samueljh1_> anyone good with MCPE Addons Online?
#1020 [13:56] <CubeTheThird> Samueljh1_, sorry this is a vanilla minecraft tech support chatroom
#1021 [13:57] <Samueljh1_> ok tnx
#1022 [13:57] <Samueljh1_> you know if there is an irc for it?
#1023 [13:57] <CubeTheThird> I doubt there is one
#1024 [13:57] <CubeTheThird> you could try /list to search tough
#1025 [13:57] <DopeGhoti> maybe #mcmods
#1026 [13:57] <Xandercraft39> one second its taking forever tto load
#1027 [13:57] <CubeTheThird> *though
#1028 [13:57] <Samueljh1_> ok ill take a look
#1029 [13:57] <DopeGhoti> not sure if they are into PE though
#1030 [13:58] <Samueljh1_> yeh
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#1033 [14:00] <Xandercraft39> play-pokequest.mc-srv.com:26081
#1034 [14:00] <gameboy13> thanks cubethe third.. it works now
#1035 [14:00] <CubeTheThird> ah good!
#1036 [14:00] <CubeTheThird> .mcping play-pokequest.mc-srv.com:26081
#1037 [14:00] <ExtremeBot> CubeTheThird: Sorry, but 162.220.63.2:26081 appears to be down! (Request timed out)
#1038 [14:00] <CubeTheThird> !check play-pokequest.mc-srv.com:26081
#1039 [14:00] <CubeTheThird> .m play-pokequest.mc-srv.com:26081
#1040 [14:00] <PangeaBot> play-pokequest.mc-srv.com:26081 seems to be 04down! (Connection timed out)
#1041 [14:00] <CubeTheThird> Xandercraft39, sorry, either it's down, or you don't have the right address
#1042 [14:01] <CubeTheThird> .mcping play-pokequest.mc-srv.com
#1043 [14:01] <Xandercraft39> ok thanks!
#1044 [14:01] <ExtremeBot> CubeTheThird: Sorry, but 162.220.63.2:25565 appears to be down! (Request timed out)
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#1046 [14:01] <Xandercraft39> i know it restarts for 1 minute every 1 hour
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#1050 [14:02] <Chri> Who is this
#1051 [14:03] <CubeTheThird> Chri, this is a vanilla minecraft tech support chatroom
#1052 [14:04] <Chri> Hi vanilla how is your day.
#1053 [14:04] <CubeTheThird> Chri, do you need help with something?
#1054 [14:04] <Chri> Yes
#1055 [14:04] <CubeTheThird> Chri, and that would be..?
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#1059 [14:06] <Chri> When is the next update on mine craft in pocket edition
#1060 [14:06] <kimsryan> I can not get my game to load
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#1062 [14:07] <CubeTheThird> Chri, we do not have any of that information
#1063 [14:07] <CubeTheThird> kimsryan, what happens?
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#1065 [14:07] <Chri> Ok
#1066 [14:07] <ash_> hello
#1067 [14:07] <ash_> hello
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#1069 [14:07] <CubeTheThird> hello ash_
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#1073 [14:08] <ash_> can i play minecraft with surface 2 ?
#1074 [14:08] <kimsryan> It saying pixel format not accelerated
#1075 [14:08] <CubeTheThird> ash_, is it a surface 2 pro?
#1076 [14:08] <CubeTheThird> kimsryan, do you have a dxdiag report?
#1077 [14:08] <Jesse> How do I install and play on the new minecraft launcher
#1078 [14:08] <ash_> no pro
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#1080 [14:09] <CubeTheThird> Jesse, get it from minecraft.net/download
#1081 [14:09] <DopeGhoti> If it's not pro, you might be able to run PE, maybe?
#1082 [14:09] <kimsryan> no how do i do that
#1083 [14:09] <CubeTheThird> the windows 10 edition
#1084 [14:09] <CubeTheThird> ??> kimsryan win/dxdiag
#1085 [14:09] <VoxelHead> kimsryan: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1087 [14:09] <ash_> tx
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#1090 [14:09] <kimsryan> ok i will try it
#1091 [14:10] <Chri> Hi
#1092 [14:10] <Guest63645> has anyone gotten stuck without a username and password and neither mojang or minecraft will let you get things reset???
#1093 [14:10] <Jesse> I did, however the .exe says that it can't run due to it already being ran by another program
#1094 [14:10] <CubeTheThird> Chri, did you need something else?
#1095 [14:11] <CubeTheThird> Guest63645, you will have to contact Mojang about this
#1096 [14:11] * TheShadyFlame [TheShadyFlame@notlogged] has quit. (Ping timeout: 204 seconds)
#1097 [14:11] <CubeTheThird> ??> Guest63645 mojang/email
#1098 [14:11] <VoxelHead> Guest63645: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1099 [14:11] <VoxelHead> Guest63645: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1100 [14:11] <CubeTheThird> Jesse, what about the .msi ?
#1101 [14:11] <Guest63645> I have done that and they sent me a reset. When I tried the new username and password on minecraft on my pc it would not work still.
#1102 [14:11] <Jesse> I installed it after that and it won't allow the use of the launcher shortcut it created on my desktop
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#1104 [14:12] <CubeTheThird> Jesse, what does it tell you?>
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#1108 [14:14] <Jesse> It says "windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item"
#1109 [14:14] <CubeTheThird> Jesse, I'm going to recommend you run a filesystem check
#1110 [14:15] <Jesse> For what reason
#1111 [14:15] <CubeTheThird> Jesse, because it sounds like you have filesystem errors?
#1112 [14:15] <Jesse> And how would I do that
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#1114 [14:16] <CubeTheThird> Jesse, right-click on your C drive, and go to properties
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#1116 [14:19] <CubeTheThird> ??< launcher/log
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#1118 [14:20] <Jesse> Now what
#1119 [14:21] <CubeTheThird> Jesse, go to tools, and do the error checking
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#1121 [14:21] <Jesse> Okay
#1122 [14:21] <Ninjamez> I can't log into my mojang account I've tried to reset my password but the email won't send I've looked up countless solution but none have helped any ideas,
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#1124 [14:22] <CubeTheThird> Ninjamez, email Mojang
#1125 [14:22] <CubeTheThird> ??> Ninjamez mojang/email
#1126 [14:22] <VoxelHead> Ninjamez: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1127 [14:22] <VoxelHead> Ninjamez: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
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#1131 [14:23] <Anonomous> When I try to open my world, it crashes. I can't join any multiplayer servers either. I tried restarting minecraft and restarting my computer but it wont work.
#1132 [14:23] <CubeTheThird> Anonomous, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1133 [14:24] <Anonomous> ill try it
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#1135 [14:25] <Anonomous> 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 ---- Mine
#1136 [14:25] <CubeTheThird> Anonomous, that's not the URL
#1137 [14:25] * LordManhas [LordManhas@notlogged] has joined #minecrafthelp
#1138 [14:25] <Anonomous> Time: 7/13/15 2:21 PM Description: Updating screen events java.lang.IllegalStateException: failed to create a child event loop at io.netty.util.concurrent.MultithreadEventExecutorGroup.<init>(MultithreadEventExecutorGroup.java:68) at io.netty.channel.MultithreadEventLoopGroup.<init>(MultithreadEventLoopGroup.java:49) at io.netty.channel.nio.NioEventLoopGroup.<init>(NioEventLoopGroup.java:61) at io.netty.channel.nio.NioEventL
#1139 [14:25] <CubeTheThird> Anonomous, what anti-virus and firewall software do you have?
#1140 [14:25] <Anonomous> thats what showed up
#1141 [14:26] <Anonomous> I think i have Mcaffe
#1142 [14:26] <Afootpluto> ??> Anonomous av/mcafeee/uninstall
#1143 [14:26] <CubeTheThird> Anonomous, mcafee has been causing this issue for many users, and the only solution we have is to remove it
#1144 [14:26] <LordManhas> meu minecraft não abre
#1145 [14:26] <Afootpluto> ??> Anonomous av/mcafee/uninstall
#1146 [14:26] <VoxelHead> Anonomous: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#1147 [14:26] <pizzalover> i can only hear minecraft
#1148 [14:26] <CubeTheThird> pizzalover, the game window does not show up?
#1149 [14:27] <pizzalover> nope
#1150 [14:27] <LordManhas> aparece
#1151 [14:27] <CubeTheThird> ??> pizzalover win/dxdiag
#1152 [14:27] <VoxelHead> pizzalover: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1153 [14:27] <CubeTheThird> LordManhas, we only speak English here
#1154 [14:27] <Anonomous> I uninstalled it
#1155 [14:27] <Anonomous> it still ont work
#1156 [14:27] <CubeTheThird> Anonomous, use the tool VoxelHead gave you
#1157 [14:27] <LordManhas> eu fui redirecionado para um site dizendo que meus drivers de videos estão desatualizados
#1158 [14:27] <CubeTheThird> ??> LordManhas lang/pt
#1159 [14:27] <VoxelHead> LordManhas: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1160 [14:27] <pizzalover> thx for the help
#1161 [14:28] <Anonomous> i did
#1162 [14:28] <CubeTheThird> ??> Anonomous tools/hjt
#1163 [14:28] <VoxelHead> Anonomous: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1164 [14:28] <VoxelHead> Anonomous: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1165 [14:28] <Jesse> Cubethethird, it will be a couple of mins till it is done. So I am receiving a new desktop tower and all so I won't be using this laptop anymore, would I use the exe when I download the launcher on the new tower
#1166 [14:28] <CubeTheThird> Anonomous, did you reboot after removing it?
#1167 [14:28] <CubeTheThird> Jesse, the exe or preferably the .msi
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#1169 [14:28] <Jesse> Cubethethird, what is the difference
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#1179 [14:29] <CubeTheThird> Jesse, the exe installs it in the same directory you run it in. THe msi actually installs it in program files
#1180 [14:29] <Anonomous> my minecraft keeps crashing
#1181 [14:29] <LordManhas> meus drivers estão todos atualizados mas não consigo jogar minecraft
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#1183 [14:29] <CubeTheThird> Anonomous, did you reboot your computer after removing mcafee?
#1184 [14:29] <CubeTheThird> LordManhas, please use translate.google.com
#1185 [14:29] <Anonomous> yes
#1186 [14:29] <CubeTheThird> ??> Anonomous tools/hjt
#1187 [14:29] <VoxelHead> Anonomous: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1188 [14:29] <VoxelHead> Anonomous: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1189 [14:30] <Jesse> Cubethethird, explanation?
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#1191 [14:30] <LordManhas> http://paste.ubuntu.com/11873928/
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#1194 [14:30] <CubeTheThird> LordManhas, sorry but unfortunately your graphics card is not supported on windows 8.1. You will either need to downgrade to windows 8 (or lower) or use a different computer.
#1195 [14:30] <LordManhas> the link
#1196 [14:30] <PIzzatime> my minecraftkeeps crashing
#1197 [14:30] <CubeTheThird> Jesse, .. what do you mean?
#1198 [14:30] <CubeTheThird> PIzzatime, please do the instructions VoxelHead gives you
#1199 [14:30] <CubeTheThird> ??> PIzzatime tools/hjt
#1200 [14:30] <VoxelHead> PIzzatime: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1201 [14:31] <LordManhas> link
#1202 [14:31] <PIzzatime> what link
#1203 [14:31] <LordManhas> my link http://paste.ubuntu.com/11873928/
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#1205 [14:31] <Jesse> Cubethethird, I don't understand the difference between the directory and the actual files
#1206 [14:31] <CubeTheThird> LordManhas, again, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (if applicable), or use a different computer.
#1207 [14:31] <CubeTheThird> Jesse, a directory is a folder
#1208 [14:31] <LordManhas> ok tanks
#1209 [14:32] <LordManhas> tankyou
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#1211 [14:32] <Jesse> Okay so why do you recommend the .msi
#1212 [14:32] <CubeTheThird> Jesse, because it installs the game in your Program Files, whereas the exe installs it in the same folder as where you run it
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#1214 [14:34] <Jesse> Cubethethird, so the exe puts the program files in a directory and the msi doesn't?
#1215 [14:34] <CubeTheThird> no...
#1216 [14:34] <Jesse> Cubethethird, I'm confused
#1217 [14:34] <CubeTheThird> Jesse, I'm talking about the folder "C:\Program Files"
#1218 [14:35] <Jesse> Cubethethird, yeah I don't understand any of this lol
#1219 [14:35] <CubeTheThird> Jesse, then just use the msi
#1220 [14:35] <Jesse> Cubethethird, okay so what would happen if I used both?
#1221 [14:35] <CubeTheThird> you'll have 2 copies of the installer files?
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#1224 [14:37] <Jesse> How would I completely remove the installer files and remove my previous minecraft version (1.8.7 on old launcher) off my laptop and would restarting over help?
#1225 [14:37] <CubeTheThird> what do you mean by 'restarting over'?
#1226 [14:38] <Jesse> Cubethethird, re-download msi and launch minecraft
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#1229 [14:39] <CubeTheThird> that won't remove anything
#1230 [14:39] <crockerpott> so i'
#1231 [14:39] <crockerpott> whoops
#1232 [14:39] <crockerpott> so i'm trying to buy realms but it keeps saying my card is invalid when it isn't
#1233 [14:40] <Jesse> Cubethethird, but if I do remove all the installer files and re-download msi, will it work
#1234 [14:40] <CubeTheThird> crockerpott, what kind of card are you using?
#1235 [14:40] <crockerpott> a debit card, visa
#1236 [14:40] <CubeTheThird> Jesse, yes, the game will still work
#1237 [14:40] <CubeTheThird> crockerpott, that's not a pre-paid credit card right?
#1238 [14:40] <crockerpott> correct
#1239 [14:40] <Jesse> Cubethethird, how do I remove the files then
#1240 [14:40] <crockerpott> it's a bank-issued debit card
#1241 [14:40] <Jesse> Cubethethird, well how do I find em
#1242 [14:41] <CubeTheThird> crockerpott, you may need to contact your bank to make sure they aren't blocking international purchases to Sweden
#1243 [14:41] <crockerpott> i could try with my credit card and then if that doesn't work i'll come back, okay?
#1244 [14:41] <CubeTheThird> Jesse, the msi always installs the files in C:\Program Files(x86)\Minecraft
#1245 [14:41] <CubeTheThird> Jesse, the exe installs it in the same folder as the exe. I think the folder is called Native or something like that
#1246 [14:41] <Frannky101> can anyone tell me why minecraft.net doesnt recognize my account information, and how to fix it?
#1247 [14:41] <CubeTheThird> crockerpott, sure thing
#1248 [14:41] <Jesse> Cubethethird, and where do I find the exe files
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#1250 [14:42] <CubeTheThird> Frannky101, try using a different web browser
#1251 [14:42] <pizzalover> now what do i do
#1252 [14:42] <CubeTheThird> pizzalover, give the link to your dxdiag report here
#1253 [14:42] * crockerpott [crockerpott@notlogged] has joined #minecrafthelp
#1254 [14:42] <crockerpott> okay well that doesnt work
#1255 [14:43] <crockerpott> my credit card is a discover card and it doesnt look like it's supported
#1256 [14:43] <CubeTheThird> crockerpott, ok. Contact your bank then
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#1258 [14:43] <Jesus> http://paste.ubuntu.com/11874006/
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#1260 [14:44] <CubeTheThird> Jesus, one moment
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#1262 [14:44] <KK> I need help CubetheThird?
#1263 [14:44] <CubeTheThird> KK, what's up?
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#1265 [14:45] <Frannky101> CubeTheThird, your suggestion didnt work, and ive already tried everythign the mojang help pages suggested, so is there anything else i can do?
#1266 [14:45] <pizzalover> i did that but now what?
#1267 [14:45] <KK> I was here yesterday and they helped me join with my riends and he told me what to do so she can come in next time and i did it but she cant come in I do have team viewer. and Afootpluto helped me yesterday and did team viewer
#1268 [14:45] <CubeTheThird> Frannky101, are you able to login to account.mojang.com/me ?
#1269 [14:45] <CubeTheThird> pizzalover, you still need to give the link to your report here
#1270 [14:46] <CubeTheThird> KK, what did he have you do?
#1271 [14:47] <KK> He had me download team viewer and then he opened up a lan world then my friend joined it so i said do u have to do this everytime and he said no just go in the file and press start ( which i did ) and now my friend cant enter
#1272 [14:47] <CubeTheThird> KK, you have to Open to LAN every time you re-enter your world
#1273 [14:48] <Afootpluto> KK, open command prompt and run the command "ipconfig"
#1274 [14:48] <KK> Oh let me try that
#1275 [14:48] <Frannky101> CubeTheThird, i dont have a mojang account.
#1276 [14:48] * bruniuda [bruniuda@notlogged] has joined #minecrafthelp
#1277 [14:48] <CubeTheThird> Frannky101, what is your minecraft username?
#1278 [14:48] <Frannky101> Uzyl
#1279 [14:49] <CubeTheThird> Frannky101, are you logging in with your email , or your username?
#1280 [14:49] <Frannky101> neither my email nor my username are working.
#1281 [14:49] <CubeTheThird> Frannky101, have you tried resetting your password?
#1282 [14:49] <crockerpott> CubeTheThird, my card is restricted and we're getting it fixed now
#1283 [14:49] <Frannky101> yes.
#1284 [14:50] <CubeTheThird> Frannky101, if that doesn't work you will have to contact Mojang
#1285 [14:50] <CubeTheThird> ??> Frannky101 mojang/email
#1286 [14:50] <VoxelHead> Frannky101: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1287 [14:50] <VoxelHead> Frannky101: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1288 [14:50] <pizzalover> where do i post it
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#1290 [14:50] <CubeTheThird> pizzalover, paste your dxdiag report onto http://paste.ubuntu.com and give the URL here.
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#1292 [14:52] <pizzalover> http://paste.ubuntu.com/11874064/
#1293 [14:53] <CubeTheThird> pizzalover, one moment
#1294 [14:53] <pizzalover> i have no clue what CTCP is
#1295 [14:54] <CubeTheThird> that was just to check your system version
#1296 [14:54] * MaDoPvp [MaDoPvp@notlogged] has joined #minecrafthelp
#1297 [14:54] <MaDoPvp> hello
#1298 [14:54] <MaDoPvp> ?!
#1299 [14:54] <CubeTheThird> hello MaDoPvp
#1300 [14:54] <pizzalover> wher do i find it
#1301 [14:54] <MaDoPvp> OH hi <3
#1302 [14:54] <MaDoPvp> Please I need Some Help Right THERE !?
#1303 [14:54] <CubeTheThird> pizzalover, don't worry about it
#1304 [14:55] <CubeTheThird> MaDoPvp, what's the problem?
#1305 [14:55] <CubeTheThird> pizzalover, download and install https://downloadcenter.intel.com/download/17407/Intel-Graphics-Media-Accelerator-Driver-for-Windows-Vista-32-exe-
#1306 [14:55] <MaDoPvp> I Lost My mineCraft Code and i need to get it back 1
#1307 [14:55] <MaDoPvp> !
#1308 [14:55] <pizzalover> lol thanks
#1309 [14:55] <Jesse> Cubethethird, how do I get to those program files
#1310 [14:55] <CubeTheThird> MaDoPvp, do you mean gift code?
#1311 [14:55] <MaDoPvp> yup !
#1312 [14:55] <Jesse> Nvm
#1313 [14:55] <MaDoPvp> that was i active It my account
#1314 [14:55] <CubeTheThird> MaDoPvp, did you buy it online?
#1315 [14:55] <MaDoPvp> yup
#1316 [14:56] <MaDoPvp> but i remove The message
#1317 [14:56] <MaDoPvp> Sooo bad !
#1318 [14:56] * Frannky101 [Frannky101@notlogged] has quit. (Quit: Web client closed)
#1319 [14:56] <CubeTheThird> MaDoPvp, did you get it on minecraft.net/store
#1320 [14:56] <MaDoPvp> it was on My Computer But I format it
#1321 [14:56] <MaDoPvp> No
#1322 [14:56] <CubeTheThird> MaDoPvp, where did you get it?
#1323 [14:56] <MaDoPvp> www.offersgames.com
#1324 [14:57] * radall [radall@notlogged] has joined #minecrafthelp
#1325 [14:57] <CubeTheThird> MaDoPvp, sorry, but there are no legal resellers of minecraft gift codes. You can try contacting the place where you purchased it, but it may have been a scam
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#1327 [14:57] * SAmBad123 [SAmBad123@notlogged] has joined #minecrafthelp
#1328 [14:58] <MaDoPvp> an Arabian Site !
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#1333 [15:00] <MaDo> Oh backk
#1334 [15:00] * SAmBad123 [SAmBad123@notlogged] has quit. (Client Quit)
#1335 [15:00] <MaDo> Sorry Cube i Srsly Have Bad Net !
#1336 [15:00] <MaDo> Cube
#1337 [15:00] <CubeTheThird> yes?
#1338 [15:00] <MaDo> Cuvbe Im MaDoPvP
#1339 [15:00] <CubeTheThird> yes I know
#1340 [15:00] <MaDo> ok
#1341 [15:00] <pizzalover> thank you cube
#1342 [15:00] <MaDo> how Can I get it back 1?
#1343 [15:01] <mynameisperl> does anyone happen to know the cooldown time if you are locked out of minecraft.net for failing to login too frequently?
#1344 [15:01] <CubeTheThird> MaDo, again, sorry, but there are no legal resellers of minecraft gift codes. You can try contacting the place where you purchased it, but it may have been a scam
#1345 [15:01] <CubeTheThird> mynameisperl, I would expect it is 3 hours, like mojang.com
#1346 [15:01] <MaDo> Sooooooooooooooo Baddddd !
#1347 [15:01] <mynameisperl> thanks CubeTheThird
#1348 [15:01] * MaDoPvp [MaDoPvp@notlogged] has quit. (Ping timeout: 204 seconds)
#1349 [15:02] <MaDo> anyway thanks Cube
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#1352 [15:03] <lleblanc42> Is there a cap for login connections to the Minecraft servers?
#1353 [15:04] * rocio [rocio@notlogged] has joined #minecrafthelp
#1354 [15:04] <CubeTheThird> lleblanc42, as public servers are independently run, they may each have their own policy on that
#1355 [15:04] * pizzalover [pizzalover@notlogged] has quit. (Ping timeout: 204 seconds)
#1356 [15:05] <CubeTheThird> lleblanc42, or did you mean something else?
#1357 [15:05] <MaDo> Cube
#1358 [15:05] <CubeTheThird> yes?
#1359 [15:05] <MaDo> i have an Ideai
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#1361 [15:06] <CubeTheThird> ok?
#1362 [15:06] <CubeTheThird> ok?
#1363 [15:06] * rocio [rocio@notlogged] has left #minecrafthelp
#1364 [15:06] <MaDo> i was lost my account and i Sent a Report For Mojang with My Code ! on my Gmail account ! : mohamed.emad12363@gmail.com
#1365 [15:07] * isabel [isabel@notlogged] has joined #minecrafthelp
#1366 [15:07] <MaDo> and Check it ! if U can Pls
#1367 [15:07] * nmillz [nmillz@notlogged] has joined #minecrafthelp
#1368 [15:07] <MaDo> Beacuse I need My code So Much
#1369 [15:07] <kusanagi> MaDo, we are not Mojang
#1370 [15:07] * Theyzakyeh [Theyzakyeh@notlogged] has joined #minecrafthelp
#1371 [15:07] <MaDo> kusanagi i Said If U can !?
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#1373 [15:08] <isabel> I have an HDTV and an HDMI chord, but it still won't let me play splitscreen.
#1374 [15:08] <CubeTheThird> MaDo, this chatroom is run by volunteers. We don't work for Mojang here
#1375 [15:08] <CubeTheThird> isabel, make sure your console is running a 1080p video display mode
#1376 [15:08] <isabel> alright, i'll see. thank you.
#1377 [15:09] <nmillz> can some help me? i use to play on the plugdj server on pc and i think it got shut down... and im trying to find my friend by his username but i dont know how... please help
#1378 [15:09] <MaDo> ok Cube
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#1381 [15:09] <MaDo> Can U help me For got it please !?
#1382 [15:09] <CubeTheThird> nmillz, what do you mean by 'find your friend' exactly?
#1383 [15:09] <CubeTheThird> MaDo, again, I don't work for Mojang
#1384 [15:10] <nmillz> i use to play on the plugdj.mcph.co server and i have his user name and thats it.
#1385 [15:10] <lleblanc42> I'm an instructor for a college's summer camp for kids. We have our own server set up and the cap is for 65 users. The problem lies with trying to log into their accounts. Before they even try to connect to the server.
#1386 [15:10] <CubeTheThird> nmillz, I believe there are public websites that can tell you where people have logged in. YOu could try looking for that
#1387 [15:11] <Theyzakyeh> Hello I just purchased Minecraft and when I make a world everything(except the sky) is invisible including myself does anyone know how to fix this?
#1388 [15:11] <CubeTheThird> lleblanc42, ahhh ok. One moment
#1389 [15:11] <nmillz> ok do you know the names of the websites that would be very helpful
#1390 [15:11] <CubeTheThird> Theyzakyeh, does the game freeze or crash?
#1391 [15:11] <CubeTheThird> nmillz, unfortunately I do not off hand
#1392 [15:12] <Theyzakyeh> No the game does not freeze or crash. Everything seems fine
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#1394 [15:12] <nmillz> crap. thank you anyway!
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#1396 [15:12] <lleblanc42> We have student's trying to login and get denied, saying their information is incorrect when it is indeed right. If someone else were to log off, they can connect without issue.
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#1398 [15:12] <Afootpluto> ??> lleblanc42 login/throttled
#1399 [15:12] <Afootpluto> ??> lleblanc42 login/throttle
#1400 [15:12] <VoxelHead> lleblanc42: Your login is being throttled, which will prevent you from logging in.
#1401 [15:12] <VoxelHead> lleblanc42: You will have to wait 3 hours without logging in for it to reset.
#1402 [15:13] <CubeTheThird> Afootpluto, not the same thing
#1403 [15:13] <CubeTheThird> lleblanc42, you are not the first person to ask about that, and currently we are waiting for answers about it. See https://bugs.mojang.com/browse/MCL-3735
#1404 [15:14] <CubeTheThird> lleblanc42, it is apparent that there is a limit to how many logins can be made on a single IP address (using different accounts), but we don't know the details about it
#1405 [15:14] <Theyzakyeh> @CubeTheThird, I could make a screenshot if you would like?
#1406 [15:14] <CubeTheThird> Theyzakyeh, actually, let's try getting a log
#1407 [15:14] <CubeTheThird> ??> Theyzakyeh launcher/open
#1408 [15:14] <VoxelHead> Theyzakyeh: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
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#1411 [15:15] <Jesse> Cubethethird, I removed the files and repaired my file errors. I re-download the msi. And pulled it out of the download file. Instruct me on what to do next so I don't mess up
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#1415 [15:16] <lleblanc42> Is there anything anyone can do to get around this?
#1416 [15:16] <Extreme> lleblanc42: You should contact Mojang directly to have them look into your network being throttled: https://help.mojang.com/customer/portal/emails/new
#1417 [15:16] <CubeTheThird> Jesse, you installed the msi?
#1418 [15:16] <lleblanc42> I'm currently filling that out as well.
#1419 [15:17] <CubeTheThird> lleblanc42, if you are able to separate the logins onto multiple public IP addresses that could work
#1420 [15:17] <Jesse> I downloaded it from the website. I havnt done anything else
#1421 [15:17] <nightblade123> http://paste.ubuntu.com/11874161/ how do I fix this it directed me here and i have no idea what to do now please help
#1422 [15:17] <CubeTheThird> Jesse, install it then
#1423 [15:17] <CubeTheThird> nightblade123, one moment
#1424 [15:17] <Jesse> Cubethethird, okay I clicked to install. I'll inform you on the outcome in a min after I go through the setupwiz
#1425 [15:18] <lleblanc42> Here's my understanding of the network here. All of the machines have their own IP address within the same subnet. But all traffic gets routed out on the same public facing IP address. I
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#1428 [15:18] <lleblanc42> I'm afraid I have no real way to go about that without having the students not be able to get to our on-site hosted server as it's only available from the inside.
#1429 [15:18] <CubeTheThird> nightblade123, download and install https://downloadcenter.intel.com/download/24973/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit
#1430 [15:18] <CubeTheThird> lleblanc42, you could port forward, no?
#1431 [15:19] <Theyzakyeh> @CubeTheThird, I just make a log do I need to copy paste it here?
#1432 [15:19] <nightblade123> CubeTheThird both files?
#1433 [15:19] <CubeTheThird> nightblade123, no just the exe
#1434 [15:19] <CubeTheThird> ??> Theyzakyeh launcher/game-output
#1435 [15:19] <VoxelHead> Theyzakyeh: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1436 [15:19] <VoxelHead> Theyzakyeh: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1437 [15:19] <nmillz> cubethethird i cant find any website of such a thing but i did find his uuid number
#1438 [15:19] <nightblade123> CubeTheThird thank you
#1439 [15:20] <Jesse> Cubethethird, is it okay if I checkmark the box that creates a shortcut
#1440 [15:20] <lleblanc42> Our server sits on the DMZ. It was set up via a firewall rule to point all incoming traffic to that port on the internal static IP address. To top it off, our network administrator is on vacation this week.
#1441 [15:20] <CubeTheThird> Jesse, go ahead
#1442 [15:20] <CubeTheThird> lleblanc42, oh lovely :\
#1443 [15:21] <Theyzakyeh> @CubeTheThird, http://paste.ubuntu.com/11874194/
#1444 [15:21] <CubeTheThird> lleblanc42, hm.. I wonder if UPnP would work. Assuming you could split them though
#1445 [15:21] <lleblanc42> Tell me about it!
#1446 [15:21] <CubeTheThird> Theyzakyeh, uhh.. I think I might see the problem. Open the video settings. What is your render distance set to?
#1447 [15:22] <Theyzakyeh> @CubeTheThird, 27 chucks.
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#1450 [15:22] <Jesse> Cubethethird, it created a shortcut. I'm going to run it
#1451 [15:23] <CubeTheThird> Theyzakyeh, ya reduce that to something like 10
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#1453 [15:23] <Jesse> It says the same thing as before about the windows cannot access...
#1454 [15:24] <CubeTheThird> Jesse, did you do the filesystem check?
#1455 [15:24] <BYErosMoustache> When I try to play, the game says there´s a problem , and don´t let me play
#1456 [15:24] <CubeTheThird> BYErosMoustache, what problem does it say?
#1457 [15:24] <Jesse> Cubethethird, yes
#1458 [15:24] <CubeTheThird> Jesse, did it tell you to restart your computer? You should have to do that to run the check
#1459 [15:25] <Jesse> Cubethethird, I repaired and restarted the pc
#1460 [15:25] <CubeTheThird> Jesse, hmm. Do you know what cmd is?
#1461 [15:25] <Theyzakyeh> @CubeTheThird, I changed it in 10 chucks the problem was still there, I tried to save&quit and now the game is frozen.
#1462 [15:25] <Jesse> Cubethethird, yes
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#1465 [15:25] <CubeTheThird> Jesse, can you open it as administrator?
#1466 [15:26] <Jesse> Cubethethird, I believe so
#1467 [15:26] <CubeTheThird> Theyzakyeh, try setting it to 2 chunks, or whatever the minimum is, and create a new world. It sounds to me just like you are lagging
#1468 [15:26] <BYErosMoustache> the problem are the graphics
#1469 [15:26] <crockerpott> so i get everything straightened out with my bank, but it still says that my information is invalid
#1470 [15:26] <lleblanc42> Unfortunately this is something only our network administrator could do, which he is on vacation this week. Also, everything is run over a domain.
#1471 [15:26] <CubeTheThird> BYErosMoustache, do you have a dxdiag report?
#1472 [15:26] <BYErosMoustache> yeah
#1473 [15:26] <CubeTheThird> lleblanc42, ya I don't think there is anything we could recommend in that case
#1474 [15:26] <Jesse> Cubethethird, what now
#1475 [15:26] <CubeTheThird> BYErosMoustache, give a link to it here
#1476 [15:26] <CubeTheThird> Jesse, in it, run this command: sfc /scannow
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#1478 [15:27] <BYErosMoustache> http://paste.ubuntu.com/11874189/
#1479 [15:27] <CubeTheThird> BYErosMoustache, one moment
#1480 [15:27] <BYErosMoustache> Sure
#1481 [15:27] <CubeTheThird> BYErosMoustache, download and install https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
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#1483 [15:28] <BYErosMoustache> Ok
#1484 [15:29] <Theyzakyeh> @CubeTheThird, 2 chucks now the world is visible but i'm still invisible(I do see my shadow).
#1485 [15:29] <CubeTheThird> Theyzakyeh, in 1st person or 3rd person view?
#1486 [15:29] <Jesse> Cubethethird, would resetting factory settings fix everything
#1487 [15:29] <Theyzakyeh> in all views
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#1489 [15:30] <CubeTheThird> Theyzakyeh, you didn't install any mods did you?
#1490 [15:30] <Theyzakyeh> No, it is a fresh game
#1491 [15:30] <CubeTheThird> Jesse, it could. That's entirely up to you to do though. Did you run the command I gave you?
#1492 [15:30] <CubeTheThird> Theyzakyeh, ok. Let's check your graphics drivers
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#1494 [15:30] <CubeTheThird> ??> Theyzakyeh win/dxdiag
#1495 [15:30] <VoxelHead> Theyzakyeh: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1496 [15:30] <Jesse> Cubethethird, yes it is running it now
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#1500 [15:32] <Jesse> Cubethethird, what is the scan for
#1501 [15:33] <CubeTheThird> Jesse, it correct certain file and filesystem errors
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#1503 [15:34] <Theyzakyeh> @CubeTheThird, http://paste.ubuntu.com/11874254/ The report.
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#1506 [15:35] <CubeTheThird> Theyzakyeh, ya you definitely need a driver update. download and install catalyst software: http://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2064
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#1508 [15:36] <Theyzakyeh> @CubeTheThird, Isn't this an older version?
#1509 [15:36] <CubeTheThird> Theyzakyeh, no.. your drivers are from January 2014
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#1511 [15:37] <Auto> minecraft wont let me log in it says SocketException:Invalid Argument: get sockname failed
#1512 [15:37] <mlgmochi> I forgot my minecraft email and password, how do i fix this?
#1513 [15:38] <CubeTheThird> Auto, what anti-virus and firewall software do you have?
#1514 [15:38] <CubeTheThird> mlgmochi, you can test your emails here: http://www.minecraft.net/retrievename
#1515 [15:38] <mlgmochi> ive tried i cant remember the old email
#1516 [15:38] <CubeTheThird> mlgmochi, you will have to contact Mojang in that case
#1517 [15:38] <CubeTheThird> ??> mlgmochi mojang/email
#1518 [15:38] <VoxelHead> mlgmochi: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1519 [15:38] <VoxelHead> mlgmochi: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1520 [15:38] <Auto> i use avast and windows smartscreen but they r both turned off
#1521 [15:38] <CubeTheThird> Auto, avast free?
#1522 [15:39] <Auto> yes
#1523 [15:39] <CubeTheThird> Auto, ok let's do a malware scan
#1524 [15:39] <CubeTheThird> ??> Auto av/adwcleaner
#1525 [15:39] <Auto> ok
#1526 [15:39] <VoxelHead> Auto: ADWCleaner is an utility to clean a PC which is infested with malware.
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#1528 [15:39] <VoxelHead> Auto: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
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#1533 [15:41] <Jesse_> Cubethethird, you still on
#1534 [15:41] <CubeTheThird> Jesse_, any improvement?
#1535 [15:41] <Jesse_> It's at 14%
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#1537 [15:41] <CubeTheThird> ah, could take a while
#1538 [15:41] <Jesse_> Yeah
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#1540 [15:42] <Javen53> Can someone help me? My mc won't let me join any multiplayer servers (Just keeps saying 'pinging' and wont stop) and i can't create/join any of my singeplayer worlds, mc just crashes.
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#1542 [15:42] <CubeTheThird> Javen53, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1543 [15:42] <Jesse_> Cubethethird, on my new desktop, I won't have this problem right?
#1544 [15:43] <CubeTheThird> Jesse_, you shouldn't no
#1545 [15:43] <Jesse_> Cubethethird, I hate this new launcher and stuff. It has so far caused much pain
#1546 [15:43] <Auto> should i use the avast malware scan or should i download adwrcleaner
#1547 [15:43] <CubeTheThird> Auto, use adwcleaner
#1548 [15:43] <Lour123> uyfyryrytrytr
#1549 [15:43] <Javen53> http://paste.ubuntu.com/11874305/ thats with 1.7.10
#1550 [15:43] <CubeTheThird> Lour123, do you need something?
#1551 [15:44] <CubeTheThird> Javen53, what anti-virus and firewall software do you have?
#1552 [15:44] <Lour123> Hola chicos como estan?
#1553 [15:44] <Lour123> ajifwd
#1554 [15:44] <Lour123> dftghjkl
#1555 [15:44] <Lour123> ujyhtgfd
#1556 [15:44] * CubeTheThird kicked Lour123 from #minecrafthelp (Reason: our123 :Lour123)
#1557 [15:44] <Javen53> Windows firewall + Mcafee
#1558 [15:44] <CubeTheThird> Javen53, mcafee has been causing this issue for many users, and the only solution we have is to remove it
#1559 [15:44] <Javen53> ok
#1560 [15:44] <Auto> ok i will be back later because i need an admin password, what would i do after the scan
#1561 [15:44] <adammarch> Whenever i started up minecraft it logged me out and whenever i tried to log back in with my email and password. it said it was incorrect but i know for a fact that it was correct
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#1563 [15:45] <CubeTheThird> adammarch, are you able to login to account.mojang.com/me
#1564 [15:45] <adammarch> no
#1565 [15:45] <CubeTheThird> adammarch, have you tried resetting your password?
#1566 [15:45] <adammarch> yes
#1567 [15:45] <CubeTheThird> ??> adammarch account/send-email
#1568 [15:45] <VoxelHead> adammarch: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
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#1571 [15:46] <adammarch> when every i try to reset my password i never get the email
#1572 [15:46] <CubeTheThird> adammarch, do what VoxelHead said
#1573 [15:46] <CubeTheThird> adammarch, do what VoxelHead said
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#1575 [15:47] <CubeTheThird> well I g2g
#1576 [15:47] <Drago> How to fix minecraft crashed report
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#1578 [15:48] <JeanMMF> hello?
#1579 [15:48] <Drago> hello
#1580 [15:49] <JeanMMF> so i got this problem, i bought minecraft along time ago
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#1582 [15:49] <JeanMMF> but now when i try to enter, the minecraft launcher just says play demo :/
#1583 [15:49] <sammy_> My minecraft launcher will not work
#1584 [15:50] <JeanMMF> Mine just says play demo :(
#1585 [15:50] <sammy_> this has just recently started and im not sure why please fix your issue with your game
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#1587 [15:51] <sammy_> How can I get my minecraft launcher working again
#1588 [15:51] <Drago> My well is
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#1590 [15:52] <Drago> How to
#1591 [15:52] <adammarch> Thanks!
#1592 [15:52] <Drago> How to fix it
#1593 [15:52] <Drago> How to fix it
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#1595 [15:52] <Theyzakyeh> @CubeTheThird, I think everything is working now, thanks for your time and help.
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#1597 [15:52] <sammy_> I have tried everything I know to make my minecraft launcher work.
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#1599 [15:53] <sammy_> Need help getting my minecraft launcher working again?
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#1601 [15:53] <dextroidsd> hi
#1602 [15:53] <JeanMMF> @CubeTheThird , can i have a word with you?
#1603 [15:54] <dextroidsd> yes
#1604 [15:54] <dextroidsd> i want help on my minecraft accout
#1605 [15:54] <JeanMMF> me too
#1606 [15:54] <KK> Hey Cube , When Afootpluto comes on let me know??
#1607 [15:54] <dextroidsd> i can't login on my account
#1608 [15:54] <Jesse_> Cubethethird got off
#1609 [15:54] <Drago> i want help crashed report
#1610 [15:54] <dextroidsd> oh
#1611 [15:54] <Drago> How to fix it ?
#1612 [15:54] <dextroidsd> i want to know
#1613 [15:54] <JeanMMF> Who can help me here? if you got time
#1614 [15:55] <dextroidsd> when i login
#1615 [15:55] <dextroidsd> it says
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#1618 [15:56] <JeanMMF> Anyone here that can help me?
#1619 [15:56] <sammy_> May I get help on getting my launcher to work. It keeps saying it is downloading....downloads and then says unable to connect to launcher. Please help?
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#1632 [16:00] <maniako1> no me funciona
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#1634 [16:01] * Odd|Away is now known as Oddstr13
#1635 [16:02] <cookies4you> Just lost access to my account. Apparently, someone migrated it to their Mojang account. I've already sent two support tickets.
#1636 [16:03] <maniako1> es una basura
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#1641 [16:06] <JeanMMF> Anyone helping?
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#1644 [16:14] <Harmony7> My game crashes every time I try to play
#1645 [16:14] <Harmony7> http://paste.ubuntu.com/11874440/
#1646 [16:15] <GreyVulpine> Harmony7 - Please download and install the driver from: http://www.nvidia.com/download/driverResults.aspx/82465/en-us
#1647 [16:16] <Harmony7> Thank you! :)
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#1657 [16:23] <Harry> for some reason it takes me roughly 20 seconds to log out of my realms and other servers
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#1661 [16:29] <beaver_> hi can anyone help i cant run minecraft? i
#1662 [16:29] <beaver_> ???
#1663 [16:30] <beaver_> ive got a dxdiag report if thats any good?
#1664 [16:31] <GreyVulpine> Please give us the link to it here
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#1668 [16:35] <XXX_BILLY_XXX> ok,so i just bought minecraft and everything and everything was good until i was on the launcher and hit play. Then this screeen came up and said "exception in thread main java.lang.exceptionininitializererror and whenever i hit play this comes up. I have java 8 and everything so it should work
#1669 [16:35] <GreyVulpine> XXX_BILLY_XXX - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
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#1676 [16:39] <XXX_BILLY_XXX> done
#1677 [16:39] <zarte13> nvm fixed bye
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#1679 [16:39] <GreyVulpine> XXX_BILLY_XXX - Please give us the link to it
#1680 [16:39] <XXX_BILLY_XXX> http://paste.ubuntu.com/11874589/
#1681 [16:40] <Bugboy1028> XXX_BILLY_XXX, we need to see FULL error log
#1682 [16:41] <XXX_BILLY_XXX> thats all there is on the screen i get
#1683 [16:41] <beaver_> hi i cant run minecraft can anyone help?
#1684 [16:41] <GreyVulpine> XXX_BILLY_XXX - Does your windows username happen to end in an exclamation mark?
#1685 [16:41] <XXX_BILLY_XXX> no
#1686 [16:42] <Bugboy1028> XXX_BILLY_XXX, mind telling us your windows name?
#1687 [16:43] <XXX_BILLY_XXX> for the minecraft account?
#1688 [16:43] <Bugboy1028> No
#1689 [16:43] <Bugboy1028> Your Computer Account profile name
#1690 [16:43] * SpeakableComet5 [SpeakableComet5@notlogged] has joined #minecrafthelp
#1691 [16:43] <XXX_BILLY_XXX> Goat-lord!
#1692 [16:43] <Bugboy1028> ...
#1693 [16:44] * leo_pr18 [leo_pr18@notlogged] has joined #minecrafthelp
#1694 [16:44] <Bugboy1028> XXX_BILLY_XXX, do you know what exclamation mark means?
#1695 [16:44] <XXX_BILLY_XXX> sorry, i didnt realize that was what you meant
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#1697 [16:44] <XXX_BILLY_XXX> no
#1698 [16:44] <Bugboy1028> It's "!"
#1699 [16:44] <Bugboy1028> GreyVulpine, what's command to tell XXX_BILLY_XXX what to do?
#1700 [16:45] <Bugboy1028> ??> XXX_BILLY_XXX java/winprofile
#1701 [16:45] <Bugboy1028> that's not it
#1702 [16:45] <Lutzee> ??> XXX_BILLY_XXX win/!
#1703 [16:45] <VoxelHead> XXX_BILLY_XXX: Having exclamation marks or other special characters in your Windows username can break Java, which in turn breaks Minecraft. To fix this issue, either create a new Windows account without any special characters (only A-Z and 0-9), or change the working directory of the launcher.
#1704 [16:45] <VoxelHead> XXX_BILLY_XXX: See http://hopper.minecraft.net/help/special-characters/ for more information on working around this problem.
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#1706 [16:45] <SpeakableComet5> hey i need help minecraft says i dont have opengl when it worked about a month ago
#1707 [16:46] <XXX_BILLY_XXX> ok
#1708 [16:46] <Bugboy1028> ??> SpeakableComet5 win/dxdiag
#1709 [16:46] <VoxelHead> SpeakableComet5: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1710 [16:46] <Bugboy1028> WAit
#1711 [16:46] <Bugboy1028> nvm, do that
#1712 [16:46] <SpeakableComet5> okay ill brb
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#1715 [16:47] <XXX_BILLY_XXX> can i just change my window name?
#1716 [16:48] <XXX_BILLY_XXX> or do i have to make a new account?
#1717 [16:48] <Bugboy1028> See http://hopper.minecraft.net/help/special-characters/ for more information on working around this problem.
#1718 [16:48] <SpeakableComet5> so i did that i have the link to ubuntu paste website
#1719 [16:48] <Bugboy1028> And when will you paste it here, SpeakableComet5?
#1720 [16:48] <SpeakableComet5> http://paste.ubuntu.com/11874603/
#1721 [16:49] <Afootpluto> ??> SpeakableComet5 win/10
#1722 [16:49] <VoxelHead> SpeakableComet5: Windows 10 is currently in beta. Therefore, #minecrafthelp will not support users with Windows 10 as their Operating System.
#1723 [16:49] <VoxelHead> SpeakableComet5: To receive support, downgrade to Windows 8.1
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#1725 [16:49] <Afootpluto> SpeakableComet5, your GPU is not supported on newer versions of windows, you will have to downgrade to windows 7 or use a different PC
#1726 [16:50] <SpeakableComet5> aight then by thanks
#1727 [16:50] <SpeakableComet5> im gonna go back to windows vista
#1728 [16:50] <Bugboy1028> ....
#1729 [16:51] <beaver_> hi can anyone help i cant run minecraft ?
#1730 [16:51] <Bugboy1028> beaver_, what error you got?
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#1733 [16:53] <beaver_> it says lack of updated graphics drivers any solutions?
#1734 [16:53] <Afootpluto> ??> beaver_ win/dxdiag
#1735 [16:53] <VoxelHead> beaver_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1736 [16:53] <MaxxPing> Hello, I was wondering if anyone knew a way to fix the Unable to play unknown soundEvent: minecraft:none crash?
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#1738 [16:54] * SpeakableComet5 [SpeakableComet5@notlogged] has quit. (Ping timeout: 204 seconds)
#1739 [16:54] <beaver_> http://paste.ubuntu.com/11874459/
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#1741 [16:56] <Fielder> Hello. I was just playing my single player world when it crashed and then when I restarted minecraft, it said that minecraft quit unexpectedly.
#1742 [16:56] <Fielder> Please help.
#1743 [16:57] <Bugboy1028> beaver_, we no longer helps with XP Version
#1744 [16:57] <Fielder> Does anybody have a solution?
#1745 [16:57] <beaver_> why not?
#1746 [16:57] <Fielder> Hello. I was just playing my single player world when it crashed and then when I restarted minecraft, it said that minecraft quit unexpectedly.
#1747 [16:57] <MaxxPing> what about 8.1 64bit?
#1748 [16:57] * XXX_BILLY_XXX [XXX_BILLY_XXX@notlogged] has quit. (Ping timeout: 204 seconds)
#1749 [16:58] <Bugboy1028> beaver_, support by Microsoft have ended
#1750 [16:58] <Bugboy1028> when computer company stops support, we stops too
#1751 [16:58] <beaver_> oh ok thanks
#1752 [16:58] <Fielder> Does anybody have a solution? Bugboy1028?
#1753 [16:58] <Afootpluto> ??> beaver_ scold/retro
#1754 [16:58] <VoxelHead> beaver_: Just because Minecraft's graphics have a retro styling does not mean that you can run the game on a Commodore 64.
#1755 [16:58] <VoxelHead> beaver_: Minecraft will make a computer work just as hard, and in some cases harder than, many other contemporary games.
#1756 [16:58] <MaxxPing> so i have ta spark up a linux platform ta get support?
#1757 [16:58] <Fielder> Hello. I was just playing my single player world when it crashed and then when I restarted minecraft, it said that minecraft quit unexpectedly.
#1758 [16:58] <Fielder> Help!
#1759 [16:59] <stupid3700> ??> Fielder launcher/game-output
#1760 [16:59] <VoxelHead> Fielder: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1761 [16:59] <VoxelHead> Fielder: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1762 [16:59] <Fielder> Please? Does anybody know where I can go for help
#1763 [16:59] <Fielder> [14:49:55] [Client thread/INFO]: Setting user: Fieldergamer [14:49:55] [Client thread/INFO]: (Session ID is token:b69297389126474e938f3f54a043be28:9a49d0647da34e53bdfab6af3908e8a9) [14:49:57] [Client thread/INFO]: LWJGL Version: 2.9.2 [14:49:57] [Client thread/INFO]: Reloading ResourceManager: Default, PureBDcraft 512x MC18 [14:49:57] [Sound Library Loader/INFO]: Starting up SoundSystem... [14:49:57] [Thread-8/INFO]: Initializing
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#1765 [16:59] <stupid3700> ??> Fielder paste
#1766 [16:59] <VoxelHead> Fielder: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
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#1768 [16:59] <Fielder> I did
#1769 [17:00] <Fielder> [14:49:55] [Client thread/INFO]: Setting user: Fieldergamer [14:49:55] [Client thread/INFO]: (Session ID is token:b69297389126474e938f3f54a043be28:9a49d0647da34e53bdfab6af3908e8a9) [14:49:57] [Client thread/INFO]: LWJGL Version: 2.9.2 [14:49:57] [Client thread/INFO]: Reloading ResourceManager: Default, PureBDcraft 512x MC18 [14:49:57] [Sound Library Loader/INFO]: Starting up SoundSystem... [14:49:57] [Thread-8/INFO]: Initializing
#1770 [17:00] <Fielder> Thats the output
#1771 [17:00] <MaxxPing> http://paste.ubuntu.com/11874668/
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#1774 [17:01] <Fielder> Help?
#1775 [17:02] <Fielder> VoxelHead: Do you know?
#1776 [17:02] <Fielder> Yo wait its working!
#1777 [17:02] * ExoKruzer_ [ExoKruzer_@notlogged] has quit. (Ping timeout: 180 seconds)
#1778 [17:04] <Galaxy_2Alex> ??> MaxxPing win/reinst
#1779 [17:04] <VoxelHead> MaxxPing: You may need to reinstall the locally installed files that Minecraft puts into place.
#1780 [17:04] <VoxelHead> MaxxPing: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1781 [17:04] <Galaxy_2Alex> ??> Fielder paste
#1782 [17:04] <VoxelHead> Fielder: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
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#1785 [17:05] <Galaxy_2Alex> Fielder, Please give us the link to the paste
#1786 [17:05] <MaxxPing> I think I tryed that a while ago, but will go again, cheers back soon. with news.
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#1789 [17:07] <popto123> I cant log on to any of my accounts when i change the password it would not let me login again and i try my other account and it wont let me login with that one to
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#1791 [17:08] <Galaxy_2Alex> popto123, What are the Minecraft Username of the two accounts?
#1792 [17:08] <popto123> one is popto123 and PersonYouKnow
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#1797 [17:11] <popto123> ?
#1798 [17:11] <Galaxy_2Alex> popto123, Are you using the E-Mail Adresses to log in?
#1799 [17:11] <popto123> yes
#1800 [17:12] <TheFactroy12> disculpen tengo un problema, no puedo abrir mi minecraft: http://paste.ubuntu.com/11874711/
#1801 [17:12] <Galaxy_2Alex> popto123, You may have tried too many times with the wrong login data, you account may have been temprarily throttled.
#1802 [17:13] <TheFactroy12> sorry I have a problem I can not open my minecraft: http://paste.ubuntu.com/11874711/
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#1804 [17:13] <Galaxy_2Alex> ??> popto123 account/throttled
#1805 [17:14] <Galaxy_2Alex> ??> popto123 login/throttled
#1806 [17:14] <popto123> ?
#1807 [17:14] <TheFactroy12> sorry, I have a problem I can not open my minecraft: http://paste.ubuntu.com/11874711/
#1808 [17:14] <Galaxy_2Alex> popto123, Wait 3 hours, and try again
#1809 [17:14] <popto123> !!!
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#1811 [17:14] <popto123> are you sure
#1812 [17:15] <popto123> beacuse i think it is something else
#1813 [17:15] <TheFactroy12> Hi! I could help please
#1814 [17:15] <keyse1227_> i need help when I will enter the game he soon back Crash Report
#1815 [17:15] <popto123> my friend tried loging in on my account and it didnt work for him ether
#1816 [17:15] <TheFactroy12> Hi! could help me please
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#1818 [17:15] <keyse1227_> what do I do?
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#1820 [17:16] <TheFactroy12> Hi! could help me please
#1821 [17:17] * keyse1227_ [keyse1227_@notlogged] has quit. (Quit: Web client closed)
#1822 [17:17] <TheFactroy12> Hi! could help me please
#1823 [17:17] <TheFactroy12> http://paste.ubuntu.com/11874711/
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#1825 [17:18] <TheFactroy12> http://paste.ubuntu.com/11874711/
#1826 [17:18] <Galaxy_2Alex> TheFactroy12, Sorry, but your system does not support Windows 8.1, downgrade to at least Windows 7 or change your hardware.
#1827 [17:18] <Galaxy_2Alex> popto123, Make sure you are using the correct login data.
#1828 [17:19] * TheFactroy12 [TheFactroy12@notlogged] has quit. (Quit: Web client closed)
#1829 [17:22] <MaxxPing> hopefully that has fizzed the crash probelms, Cheers again VoxelHead. Now I was wondering if anyone knew of or had heard of Steve contiinuing to move after taking fingers of keys (seems ta be an nk rollback thing ((like when to may keys are pushed and it freaks out from all the inputs))
#1830 [17:22] <Lutzee> MaxxPing: Its a bug in the libraries used by minecraft
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#1832 [17:27] <MaxxPing> so it is an rollbackl problem? and if so can it be fixxed? I am jck of falling from hich places and into larva and losing everything.
#1833 [17:28] <Lutzee> Its more easily triggered by having an N-key rollover keyboard yes, but there is no definitve fix
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#1837 [17:32] <MaxxPing> lol, so I need ta swap out my Roccat MK pro for a cheapy ta play :( lol Cheers again mate.
#1838 [17:32] <MaxxPing> out ta the shed I go.
#1839 [17:32] <Lutzee> Or just be more careful with what combinations of keys you press, its most likely to come up when you press conflicting keys
#1840 [17:33] <tony_> i tryed downloading minecraft forge i think i did it right but after when i installed optifine the game woudnt load
#1841 [17:33] <Lutzee> ??> tony_ mods
#1842 [17:33] <VoxelHead> tony_: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1843 [17:33] <VoxelHead> tony_: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1844 [17:35] <MaxxPing> I will plu in my G13 and see how that goes (if not I have a cheap Razor I will try ((too hard ta figure out the keys ta analize the clashes))
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#1850 [17:42] * Jack is now known as Guest53301
#1851 [17:43] <Guest53301> i logged out of my account and then i tried to log back in and my usual email and password aren't working. I tried changing the password and it still isn't working. any thoughts?
#1852 [17:45] * Jim [Jim@notlogged] has joined #minecrafthelp
#1853 [17:46] <Jim> hello
#1854 [17:46] * popto123 [popto123@notlogged] has quit. (Quit: Web client closed)
#1855 [17:46] <Jim> I need help with my Minecraft account
#1856 [17:46] <Guest53301> Hello
#1857 [17:47] <Jim> hey
#1858 [17:47] <Guest53301> I have also shut my computer down and restarted it and it still says I have the wrong password/email. any thoughts
#1859 [17:49] <Jim> I got a new computer and u need to log in my account in Minecraft.net I forgot my answers to the questions and I changeed my email. can anyone help?
#1860 [17:50] * Guest53301 [Guest53301@notlogged] has quit. (Quit: Web client closed)
#1861 [17:51] <GreyVulpine> Jim - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#1862 [17:52] <Jim> OK thx
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#1864 [17:57] <Banana> http://paste.ubuntu.com/11874839/
#1865 [17:58] <Banana> i need help plz my link is up here ^
#1866 [18:02] <Banana> My minecraft keeps crashing beause i need to update my driver i think plz help
#1867 [18:02] * ElPokeGamerPvP [ElPokeGamerPvP@notlogged] has joined #minecrafthelp
#1868 [18:02] <ElPokeGamerPvP> ayuda
#1869 [18:03] <ElPokeGamerPvP> alguien?
#1870 [18:03] <Banana> http://paste.ubuntu.com/11874839/
#1871 [18:03] <Banana> My minecraft keeps crashing beause i need to update my driver i think plz help
#1872 [18:03] <ElPokeGamerPvP> alguien me ayuda en un problema?
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#1874 [18:04] <Banana> http://paste.ubuntu.com/11874839/
#1875 [18:04] * ElPokeGamerPvP [ElPokeGamerPvP@notlogged] has quit. (Client Quit)
#1876 [18:04] <Banana> My minecraft keeps crashing beause i need to update my driver i think plz help
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#1880 [18:08] * lucaskv123 [lucaskv123@notlogged] has joined #minecrafthelp
#1881 [18:08] <Banana> http://paste.ubuntu.com/11874839/
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#1883 [18:10] * meliodas2003 [meliodas2003@notlogged] has joined #minecrafthelp
#1884 [18:10] <Banana> http://paste.ubuntu.com/11874839/
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#1889 [18:11] <FoxyRoxy> Hi
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#1891 [18:12] <Banana> hello
#1892 [18:12] * KK [KK@notlogged] has quit. (Ping timeout: 204 seconds)
#1893 [18:12] <Banana> i need help
#1894 [18:12] <Banana> http://paste.ubuntu.com/11874839/]
#1895 [18:13] * HeLLeh [HeLLeh@notlogged] has joined #minecrafthelp
#1896 [18:13] <c_j_felix> Hi my minecraft crashed i dont know why iwas loading a world and it crash and it says cant connect to the server even though i have internet
#1897 [18:13] <HeLLeh> Hello, i can´t enter to my minecraft account and neither to my majoring account
#1898 [18:14] <Banana> http://paste.ubuntu.com/11874839/
#1899 [18:14] <HeLLeh> *Mojang
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#1902 [18:14] <Banana> mine says to update something idk
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#1905 [18:15] <Kuro> can anyone help me with my graphic card problem?
#1906 [18:15] * Kuro is now known as Guest56497
#1907 [18:16] <Guest56497> my minecraft keeps crashing because of my graphic card and i can't seem to update it or anything
#1908 [18:16] * c_j_felix [c_j_felix@notlogged] has quit. (Client Quit)
#1909 [18:16] <Banana> same
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#1912 [18:18] <Banana> http://paste.ubuntu.com/11874839/
#1913 [18:18] <HeLLeh> This is not a good way of supporting the customers people...........
#1914 [18:19] <Afootpluto> HeLLeh, what is the issue?
#1915 [18:19] <HeLLeh> I can not enter my minecraft account
#1916 [18:20] <Afootpluto> HeLLeh, what does it say when you try?
#1917 [18:20] <Afootpluto> Banana, download and install http://www.nvidia.com/download/driverResults.aspx/82758/en-us
#1918 [18:20] <HeLLeh> That my user name or password is incorrect
#1919 [18:21] <Afootpluto> HeLLeh, https://help.mojang.com/customer/portal/articles/329527-forgot-minecraft-login
#1920 [18:21] <HeLLeh> But is not because i don´t remember the password
#1921 [18:22] <HeLLeh> I remember my password and email perfectly
#1922 [18:22] <HeLLeh> Is a Mojang error
#1923 [18:22] * FoxyRoxy [FoxyRoxy@notlogged] has quit. (Ping timeout: 204 seconds)
#1924 [18:22] <Afootpluto> HeLLeh, then you will have to contact mojang
#1925 [18:22] <HeLLeh> I think is because i change my minecraft name form worbam to HeLLeh.
#1926 [18:23] <HeLLeh> But minecraft is from Mojang!
#1927 [18:23] <HeLLeh> Are you kidding me?!!!
#1928 [18:23] <Afootpluto> ??> HeLLeh account/send-email
#1929 [18:23] <VoxelHead> HeLLeh: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1930 [18:24] <HeLLeh> Ok
#1931 [18:24] <HeLLeh> Thanks!
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#1935 [18:26] <Stew> Hello?
#1936 [18:26] * jjs999jjs [jjs999jjs@notlogged] has quit. (Quit: Leaving)
#1937 [18:26] <Stew> I'm having trouble logging into my mojang account.
#1938 [18:27] <Afootpluto> Stew, what is the issue?
#1939 [18:27] <Afootpluto> s/issue/error
#1940 [18:27] <ExtremeBot> Afootpluto meant to say: Stew, what is the error?
#1941 [18:27] <Stew> I'm trying to log into my mojang account but it's telling me that it's the wrong pass/email
#1942 [18:28] * clarnic [clarnic@notlogged] has joined #minecrafthelp
#1943 [18:28] <Stew> However, when I attempt to reset my password I don't recieve a email.
#1944 [18:28] * alerrandro0611 [alerrandro0611@notlogged] has joined #minecrafthelp
#1945 [18:28] <Afootpluto> ??> Stew account/send-email
#1946 [18:28] <VoxelHead> Stew: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1947 [18:28] <Stew> Transaction ID?
#1948 [18:28] * alerrandro0611 [alerrandro0611@notlogged] has quit. (Client Quit)
#1949 [18:29] <Stew> Basically my recipt?
#1950 [18:29] <Afootpluto> yes
#1951 [18:29] * clarnic_ [clarnic_@notlogged] has joined #minecrafthelp
#1952 [18:29] <Stew> Okay thank you.
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#1957 [18:33] * ExoKruzer__ [ExoKruzer__@notlogged] has quit. (Ping timeout: 202 seconds)
#1958 [18:33] <sergio> \
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#1963 [18:38] <KK> Afootpluto I need help again
#1964 [18:38] * miqueias [miqueias@notlogged] has joined #minecrafthelp
#1965 [18:39] <Afootpluto> with?
#1966 [18:39] * beaver94 [beaver94@notlogged] has quit. (Quit: Web client closed)
#1967 [18:39] <KK> I switched my wifi and now its not working
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#1970 [18:41] * miqueias [miqueias@notlogged] has quit. (Client Quit)
#1971 [18:41] <Afootpluto> give me the new ID and pass
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#1982 [18:47] <Scarymonster> Hola
#1983 [18:47] <Scarymonster> I nees help
#1984 [18:48] <Scarymonster> I NEED HELP
#1985 [18:49] * Mcdougal69 [Mcdougal69@notlogged] has joined #minecrafthelp
#1986 [18:49] <Scarymonster> NO ME PUEDO REGISTRARME EN MINECRAFT
#1987 [18:49] <Afootpluto> Scarymonster, english please
#1988 [18:51] <Scarymonster> I'm new and I want to enter my account but will not let me minecraft
#1989 [18:51] <Scarymonster> Shit I do ???
#1990 [18:52] * gfd [gfd@notlogged] has joined #minecrafthelp
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#1992 [18:52] <Scarymonster> help!!!!!
#1993 [18:52] <Mcdougal69> So i logged into Minecraft a week ago fine no problems, but today i tried logging in and it wouldnt let me so i tried changing my password multiple times. i gave my login information to my friend and he was able to login fine. i deleted my .minecraft re installed using the latest Minecraft.exe and i still can not login. i tried logging in using email and username. all 3 of the passwords i tried changing to but my friend wass able to login with my o
#1994 [18:54] <Mcdougal69> i tried to register a Mojang account but couldnt do that either.
#1995 [18:54] <Mcdougal69> multiple password changes aswell
#1996 [18:55] <Scarymonster> Already tired.I am 15 years old and my brother plays minecraft truth but can not. He is a pro but not know what to do
#1997 [18:56] * CTVFDFIRE207 [CTVFDFIRE207@notlogged] has joined #minecrafthelp
#1998 [18:57] <CTVFDFIRE207> I need help purchasing minecraft for my new laptop. I have entered my card number numerous times and all it keeps saying is to check the card number and try again. Can anyone help me?
#1999 [18:58] <Afootpluto> CTVFDFIRE207, what browser are you using?
#2000 [18:58] * koley [koley@notlogged] has joined #minecrafthelp
#2001 [18:58] <CTVFDFIRE207> internet explorer
#2002 [18:59] <Afootpluto> CTVFDFIRE207, try google chrome
#2003 [18:59] <koley> i have a easy question, can i register for a minecraft account without buying the game?
#2004 [18:59] <CTVFDFIRE207> i will try that...thank you
#2005 [18:59] <koley> if s, how
#2006 [18:59] <koley> if so, how
#2007 [18:59] * Mcdougal69 [Mcdougal69@notlogged] has quit. (Quit: Web client closed)
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#2009 [19:01] <Afootpluto> koley, you can make a mojang account but you only can play the demo version of minecraft
#2010 [19:02] * GamingPandaHD [GamingPandaHD@notlogged] has joined #minecrafthelp
#2011 [19:02] <GamingPandaHD> Hekki
#2012 [19:02] <GamingPandaHD> Hello
#2013 [19:02] <Afootpluto> hi
#2014 [19:02] <GamingPandaHD> i need help with my minecraft.
#2015 [19:02] <GamingPandaHD> account
#2016 [19:03] * koley [koley@notlogged] has quit. (Ping timeout: 204 seconds)
#2017 [19:03] <Afootpluto> GamingPandaHD, can you explain the issue in more detail?
#2018 [19:03] * richard [richard@notlogged] has quit. (Ping timeout: 204 seconds)
#2019 [19:04] <GamingPandaHD> i can't access my minecraft account i bought game and i never had this problem before i had the game 2 half year no problem now today is decide to not allow to go on miecraft
#2020 [19:04] <GamingPandaHD> minecraft*
#2021 [19:05] * TheKingBR [TheKingBR@notlogged] has joined #minecrafthelp
#2022 [19:05] <Afootpluto> GamingPandaHD, what happens when you try to login?
#2023 [19:06] <CTVFDFIRE207> I tried a google chrome and it said the same thing as wel
#2024 [19:07] <GamingPandaHD> it says the username is incorrect
#2025 [19:07] <GamingPandaHD> i am not typing it wrong.
#2026 [19:07] <Afootpluto> GamingPandaHD, https://help.mojang.com/customer/portal/articles/329527-forgot-minecraft-login
#2027 [19:07] <GamingPandaHD> i reset my password mutiply times and it does let me
#2028 [19:08] <Afootpluto> ??> GamingPandaHD account/send-email
#2029 [19:08] <VoxelHead> GamingPandaHD: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#2030 [19:08] <Afootpluto> CTVFDFIRE207, is it a prepaid credit card?
#2031 [19:08] * TheKingBR [TheKingBR@notlogged] has quit. (Client Quit)
#2032 [19:08] <CTVFDFIRE207> no...its a debit card
#2033 [19:09] <Bugboy1028> CTVFDFIRE207, which company does debit card belongs to
#2034 [19:09] <CTVFDFIRE207> mastercard
#2035 [19:09] <Bugboy1028> ...
#2036 [19:09] <Afootpluto> CTVFDFIRE207, you probably need to contact your bank to make sure they aren't blocking transactions to Sweden
#2037 [19:09] <Bugboy1028> That's kind of card
#2038 [19:09] <Bugboy1028> Which CARD COMPANY it belongs to
#2039 [19:10] <CTVFDFIRE207> huh
#2040 [19:12] * joao [joao@notlogged] has joined #minecrafthelp
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#2042 [19:13] <Bugboy1028> sigh
#2043 [19:13] <Bugboy1028> CTVFDFIRE207, this mastercard, where did you get it from
#2044 [19:13] * Bacon_ [Bacon_@notlogged] has joined #minecrafthelp
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#2048 [19:14] <CTVFDFIRE207> my bank
#2049 [19:14] <pray> Anyone help my minecraft wont send me an email
#2050 [19:14] <Bugboy1028> ...
#2051 [19:14] <pray> to my email to recover it
#2052 [19:14] <Bugboy1028> and the bank NAME IS WHAT?
#2053 [19:15] <CTVFDFIRE207> first farmers bank and trust
#2054 [19:15] * pray [pray@notlogged] has quit. (Client Quit)
#2055 [19:17] <GamingPandaHD> Hello Im back
#2056 [19:17] <kickerchad> my game kees crashing :(
#2057 [19:17] <kickerchad> keeps*
#2058 [19:17] <Bugboy1028> CTVFDFIRE207, I think the bank is blocking it
#2059 [19:17] <kickerchad> my p wasn't working for a sec
#2060 [19:18] <GamingPandaHD> Afootpluto
#2061 [19:18] <CTVFDFIRE207> is there anyway i can get around that? can i purchase an online care or something and use it that way?
#2062 [19:18] <kickerchad> i need help with running minecraft because it keeps crashing no matter what
#2063 [19:21] * chirstopher [chirstopher@notlogged] has joined #minecrafthelp
#2064 [19:22] <GamingPandaHD> Hello
#2065 [19:22] <GamingPandaHD> Hello?
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#2068 [19:22] * Kyittz [Kyittz@notlogged] has joined #minecrafthelp
#2069 [19:22] <chirstopher> hi
#2070 [19:22] <chirstopher> i need help
#2071 [19:23] <chirstopher> i accepted the eula agreement
#2072 [19:23] * dark_ [dark_@notlogged] has joined #minecrafthelp
#2073 [19:23] <chirstopher> with puting true next to the thing
#2074 [19:23] <chirstopher> and the server wont start :/
#2075 [19:23] <CTVFDFIRE207> @bugboy1028....is there anyway to get around that....like purchasing an online redeemable card or something?
#2076 [19:24] <Bugboy1028> CTVFDFIRE207, ask bank ot unblock it
#2077 [19:24] * dark_ [dark_@notlogged] has quit. (Client Quit)
#2078 [19:25] <CTVFDFIRE207> bank is closed where im from
#2079 [19:25] <Kyittz> I can launch the game but every time i try to enter a world (single player or multiplayer) the game crashes instantly. I have the log that is given when the game crashes if needed.
#2080 [19:26] <Bugboy1028> CTVFDFIRE207, then wait until tomorrow?
#2081 [19:26] <GreyVulpine> Kyittz - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#2082 [19:27] <Kyittz> will do
#2083 [19:27] <Kyittz> copy the text or give the file?
#2084 [19:27] * Alva [Alva@notlogged] has joined #minecrafthelp
#2085 [19:27] <GreyVulpine> Copy the text to http://paste.ubuntu.com
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#2088 [19:28] <Alva> I can not play minecraft on my desktop. It says my graphics card drivers are outdated. I used the autodectutility that AMD offers and it says it "We are unable to find a driver for your system."
#2089 [19:29] <CTVFDFIRE207> would rather play tonight
#2090 [19:29] <GreyVulpine> Alva - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2091 [19:29] <Alva> Here's my text file http://paste.ubuntu.com/11875150/
#2092 [19:29] * Bugboy1028 [Bugboy1028@notlogged] has joined #minecrafthelp
#2093 [19:29] <Kyittz> URL for my crash http://paste.ubuntu.com/11875159/
#2094 [19:30] <GreyVulpine> Kyittz - Um, that looks to be missing the top portion
#2095 [19:30] <Kyittz> o sorry. ill paste
#2096 [19:30] <Alva> Do you think anyone can take a look at my issue?
#2097 [19:31] <chirstopher> ummmm
#2098 [19:31] * heyitsjulia [heyitsjulia@notlogged] has joined #minecrafthelp
#2099 [19:31] <Kyittz> Be patient Alva
#2100 [19:32] * ITZNagatoPvP [ITZNagatoPvP@notlogged] has joined #minecrafthelp
#2101 [19:32] <chirstopher> alva you graphics card could just be outdated.... im not a staff member of this just speaking my mine
#2102 [19:32] <chirstopher> mind*
#2103 [19:32] <GreyVulpine> Alva - Download and install: http://support.amd.com/en-us/download/workstation/previous/detail?os=Windows%207%20-%2064&rev=8.911.3.4
#2104 [19:32] <ITZNagatoPvP> oi
#2105 [19:32] * EstevenAlvarez [EstevenAlvarez@notlogged] has joined #minecrafthelp
#2106 [19:32] <Alva> That's my bad. I wasn't trying to rush. I just didnt know if anyone was here. I am sorry
#2107 [19:32] <heyitsjulia> I need help accessing my minecraft account
#2108 [19:32] <GreyVulpine> heyitsjulia - Please elaborate
#2109 [19:32] <ITZNagatoPvP> gente n consigo logar na minha conta de minecraft oque eu fasso
#2110 [19:32] * not414 [not414@notlogged] has joined #minecrafthelp
#2111 [19:32] <ITZNagatoPvP> gente n consigo logar na minha conta de minecraft oque eu fasso
#2112 [19:33] <GreyVulpine> Kyittz - Still waiting on your error report
#2113 [19:33] * CTVFDFIRE207 [CTVFDFIRE207@notlogged] has quit. (Quit: Web client closed)
#2114 [19:33] <Kyittz> forgot to post
#2115 [19:33] <heyitsjulia> It wont let me log in. It says I already migrated my account but im pretty sure i never did
#2116 [19:33] <Kyittz> http://paste.ubuntu.com/11875166/
#2117 [19:33] <GreyVulpine> ??> ITZNagatoPvP lang/pt
#2118 [19:33] <VoxelHead> ITZNagatoPvP: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#2119 [19:33] <not414> anyone need help?
#2120 [19:33] <heyitsjulia> it worked fine like a week ago'
#2121 [19:33] <kickerchad> me
#2122 [19:34] <GreyVulpine> heyitsjulia - Try resetting your password at: https://account.mojang.com/password
#2123 [19:34] <GreyVulpine> heyitsjulia - Make sure you're using your email address and password to log in
#2124 [19:34] <not414> o go on a server and do /change ow
#2125 [19:34] * Lord_Ralex kicked not414 from #minecrafthelp (Reason: ot414 :Nothing but trouble, you are.)
#2126 [19:34] <chirstopher> hi i downloaded the minecraft server 1.8.7 and started it in my server folder and the eula.txt file poped up, i agreed by puting true next to it.. didnt work, then i put TRUE, but still nothing... plz help
#2127 [19:34] <ITZNagatoPvP> No people can log into my minecraft account What do I I do
#2128 [19:34] <ITZNagatoPvP> No people can log into my minecraft account What do I I do
#2129 [19:34] <heyitsjulia> I already tried resetting my email. I sent it to 2 email adresses and havent gotten a message
#2130 [19:34] <GreyVulpine> heyitsjulia - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#2131 [19:35] <GreyVulpine> chirstopher - Copy and paste the latest.log from the server's logs folder to http://paste.ubuntu.com and submit it, then give us the URL
#2132 [19:35] <ITZNagatoPvP> No people can log into my minecraft account What do I I do
#2133 [19:35] <chirstopher> alright
#2134 [19:35] <GreyVulpine> Kyittz - Alright, let's try this. Launch minecraft. Before hitting Play, go to "Edit Profile". Go to "Use version", and change it to "version 1.7.2", then save and try playing
#2135 [19:36] <Kyittz> ok
#2136 [19:36] <EstevenAlvarez> How can i fix minecraft error codes YouTube it
#2137 [19:36] <ITZNagatoPvP> I can not log into my minecraft account
#2138 [19:36] <chirstopher> http://paste.ubuntu.com/11875181/ theres the thing
#2139 [19:36] * EstevenAlvarez [EstevenAlvarez@notlogged] has quit. (Client Quit)
#2140 [19:37] <ITZNagatoPvP> I can not log into my minecraft account
#2141 [19:37] <ITZNagatoPvP> help
#2142 [19:37] <GreyVulpine> ITZNagatoPvP - And what happens when you try?
#2143 [19:37] * marielpedro37 [marielpedro37@notlogged] has joined #minecrafthelp
#2144 [19:37] <ITZNagatoPvP> says that is incorrect
#2145 [19:38] <GreyVulpine> chirstopher - Close down all prior java/server processes that you're running before running a new one
#2146 [19:38] <GreyVulpine> chirstopher - Looks like a server process is already running on your computer
#2147 [19:38] <Kyittz> taking a while to launch
#2148 [19:38] <GreyVulpine> ITZNagatoPvP - Then reset your password using: https://account.mojang.com/password
#2149 [19:38] * kickerchad [kickerchad@notlogged] has quit. (Quit: Web client closed)
#2150 [19:38] <ITZNagatoPvP> ok
#2151 [19:39] <chirstopher> @greyvulpine thanks :D
#2152 [19:39] <GreyVulpine> Kyittz - That's fine, it's just downloading 1.7.2 files. May take a little bit
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#2156 [19:40] <ITZNagatoPvP> look I changed only when I log of this Error! Unknown e-mail address or password.
#2157 [19:40] <GreyVulpine> ITZNagatoPvP - Did you change your email address?
#2158 [19:41] <heyitsjulia> I sent a support ticket, thanks for ur help
#2159 [19:41] <GreyVulpine> ITZNagatoPvP - Try requesting a password reset on all the email addresses you normally use
#2160 [19:41] <ITZNagatoPvP> no
#2161 [19:41] * heyitsjulia [heyitsjulia@notlogged] has quit. (Quit: Web client closed)
#2162 [19:42] <Kyittz> 1.7.2 works on singleplayer and multiplayer
#2163 [19:42] <Kyittz> but most of my servers are updated to 8
#2164 [19:43] <GreyVulpine> Kyittz - Reason that worked, is that you're using an old intel 4 series video chipset, we can try an update your video drivers but I can't guarantee the latest versions of minecraft will work on your computer past 1.7.2
#2165 [19:43] * Trokian [Trokian@notlogged] has joined #minecrafthelp
#2166 [19:43] <ITZNagatoPvP> As well you change the email password and the password of minecraft
#2167 [19:43] <GreyVulpine> ITZNagatoPvP - We cannot change the email address for you here, please file a support ticket with Mojang's Customer Support
#2168 [19:44] * usbpc [usbpc@notlogged] has joined #minecrafthelp
#2169 [19:44] <GreyVulpine> ITZNagatoPvP - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#2170 [19:45] <Kyittz> its strange because a couple days ago minecraft was just fine on 1.8 luckily for me this isnt my computer and i will only be using it for another week. thanks
#2171 [19:45] <ITZNagatoPvP> Minecraft / Scrolls Username I put o'que
#2172 [19:45] <GreyVulpine> ITZNagatoPvP - Your ingame name
#2173 [19:46] <ITZNagatoPvP> I do not know my pin
#2174 [19:46] <ITZNagatoPvP> id
#2175 [19:47] <ITZNagatoPvP> I do not know my pin
#2176 [19:47] <ITZNagatoPvP> I do not know my pin
#2177 [19:47] <GreyVulpine> ITZNagatoPvP - It would help Mojang locate your account if you can recover it
#2178 [19:47] <ITZNagatoPvP> as
#2179 [19:48] * chirstopher [chirstopher@notlogged] has quit. (Ping timeout: 204 seconds)
#2180 [19:48] <ITZNagatoPvP> as
#2181 [19:48] <ITZNagatoPvP> as
#2182 [19:49] <GreyVulpine> ITZNagatoPvP - Please don't spam here
#2183 [19:49] <ITZNagatoPvP> ok
#2184 [19:49] * Trevor [Trevor@notlogged] has joined #minecrafthelp
#2185 [19:50] <ITZNagatoPvP> when I try to log in from this error Error! Unknown email address or password. help
#2186 [19:50] <Trokian> my minecraft says Error: Could not find or load main class net.minecraft.client.main.Main Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release
#2187 [19:50] * Xaruto2 [Xaruto2@notlogged] has joined #minecrafthelp
#2188 [19:51] <Trokian> what can i do to fix my minecraft
#2189 [19:51] <ITZNagatoPvP> when I try to log in from this error Error! Unknown email address or password. help
#2190 [19:51] <Trevor> something about an error when loading a loopback socket MC-34749
#2191 [19:51] * marielpedro37 [marielpedro37@notlogged] has quit. (Quit: Web client closed)
#2192 [19:51] <GreyVulpine> Trevor - This error is usually attributed to a security software or firewall that's installed on the computer. Lately, we've seen an increase in people using Mcafee experiencing this issue.
#2193 [19:52] <GreyVulpine> ITZNagatoPvP - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#2194 [19:52] <Trevor> i use mcafee
#2195 [19:52] <Trevor> what should I do?
#2196 [19:52] <Trokian> how long does a response normally take ?
#2197 [19:53] <Trevor> i got my response right away
#2198 [19:53] <Trokian> sweet thank ya
#2199 [19:53] <ITZNagatoPvP> type I need to do to my channel gameplay I can not wait more
#2200 [19:53] <GreyVulpine> Trevor - The only solution we've found, that worked, is to uninstall mcafee.
#2201 [19:53] <GreyVulpine> rather, that was directed to Trokian.
#2202 [19:53] <GreyVulpine> or... not
#2203 [19:54] <GreyVulpine> Gah, both of your names start with Tr, got me confused.
#2204 [19:54] <Trevor> okay. thank you for the help
#2205 [19:54] <ITZNagatoPvP> type I need to do to my channel gameplay I can not wait more
#2206 [19:54] <GreyVulpine> ITZNagatoPvP - We cannot help you here, sorry.
#2207 [19:54] * Trevor [Trevor@notlogged] has quit. (Client Quit)
#2208 [19:55] <ITZNagatoPvP> Please help me
#2209 [19:55] <ITZNagatoPvP> not have any contact by the Brazilian phone does not
#2210 [19:58] <GreyVulpine> ITZNagatoPvP - Again, we cannot help you with your account here, please contact Mojang's Customer support
#2211 [19:58] <GreyVulpine> ITZNagatoPvP - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#2212 [19:58] <ITZNagatoPvP> aff
#2213 [19:59] <ITZNagatoPvP> I paid for my minecraft not help me
#2214 [19:59] * Trokian [Trokian@notlogged] has quit. (Quit: Web client closed)
#2215 [19:59] <GreyVulpine> ITZNagatoPvP - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#2216 [20:01] * GamingPandaHD [GamingPandaHD@notlogged] has quit. (Quit: Web client closed)
#2217 [20:01] <ITZNagatoPvP> face is what kind so the 1 hour ago I was playing good more I logged on my other account there so I'm Bugando
#2218 [20:01] * Lord_Ralex kicked ITZNagatoPvP from #minecrafthelp (Reason: TZNagatoPvP :Help yourself by reading what you were told. Repeatedly.)
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#2221 [20:12] * AJ_ [AJ_@notlogged] has joined #minecrafthelp
#2222 [20:12] <AJ_> hello
#2223 [20:12] * raja0716 [raja0716@notlogged] has joined #minecrafthelp
#2224 [20:12] <AJ_> My minecraft keeps crashing and heres the url
#2225 [20:13] <AJ_> http://paste.ubuntu.com/11875283/
#2226 [20:13] * jo [jo@notlogged] has joined #minecrafthelp
#2227 [20:13] <jo> accelerating pixels
#2228 [20:13] <raja0716> i would like to download pixelmon and dont know what i have to do because i dont have minecraft
#2229 [20:14] <AJ_> My minecraft keeps crashing and heres the url My minecraft keeps crashing and heres the url.+
#2230 [20:14] <Afootpluto> raja0716, them go buy minecraft
#2231 [20:14] <Afootpluto> s/them/then
#2232 [20:14] <ExtremeBot> Afootpluto meant to say: raja0716, then go buy minecraft
#2233 [20:14] <AJ_> hey my minecraft keeps crashing please help me
#2234 [20:14] <AJ_> My minecraft keeps crashing and heres the url
#2235 [20:14] <AJ_> My minecraft keeps crashing and heres the url http://paste.ubuntu.com/11875283/
#2236 [20:14] <Afootpluto> ??> AJ_ win/10
#2237 [20:14] <VoxelHead> AJ_: Windows 10 is currently in beta. Therefore, #minecrafthelp will not support users with Windows 10 as their Operating System.
#2238 [20:14] <VoxelHead> AJ_: To receive support, downgrade to Windows 8.1
#2239 [20:15] <raja0716> yhyyh
#2240 [20:15] <Afootpluto> AJ_, your GPU is not supported on newer versions of windows, you will need to downgrade to your previous version of windows or use a different PC
#2241 [20:16] <AJ_> ok
#2242 [20:16] <AJ_> thx
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#2244 [20:16] <Afootpluto> raja0716, did you buy minecraft?
#2245 [20:19] * raja0716 [raja0716@notlogged] has quit. (Ping timeout: 204 seconds)
#2246 [20:19] * ReLeNtLeSsKiNg [ReLeNtLeSsKiNg@notlogged] has joined #minecrafthelp
#2247 [20:20] <ReLeNtLeSsKiNg> when i try and login it says username/email or password is incorrect so i change my pass word yet i still get this error, please help
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#2253 [20:24] <ReLeNtLeSsKiNg> when i try and login it says username/email or password is incorrect so i change my pass word yet i still get this error, please help
#2254 [20:24] <Afootpluto> ??> ReLeNtLeSsKiNg login/throttle
#2255 [20:24] <VoxelHead> ReLeNtLeSsKiNg: Your login is being throttled, which will prevent you from logging in.
#2256 [20:24] <VoxelHead> ReLeNtLeSsKiNg: You will have to wait 3 hours without logging in for it to reset.
#2257 [20:24] <Xaruto2> crash report =(
#2258 [20:25] <Afootpluto> ??> Xaruto2 launcher/crash-log
#2259 [20:25] <VoxelHead> Xaruto2: We need to see your crash log, which appears after a crash.
#2260 [20:25] <VoxelHead> Xaruto2: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2261 [20:25] <ReLeNtLeSsKiNg> thanks voxelhead
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#2264 [20:26] <Xaruto2> ReLeNtLeSsKiNg e para deixar o mine sem login
#2265 [20:26] * ysa [ysa@notlogged] has joined #minecrafthelp
#2266 [20:28] <ysa> hello.im trying to enter my credit card information for my daughters acount to verify age. Keeps saying childs email does not match parental consent email?
#2267 [20:29] <Xaruto2> to quase um mês com o minecraft crash-report quando eu entro no mundo
#2268 [20:30] * Lua_que_chora [Lua_que_chora@notlogged] has joined #minecrafthelp
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#2270 [20:30] <Lua_que_chora> http://paste.ubuntu.com/11875200/
#2271 [20:30] <Afootpluto> Xaruto2, english please
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#2273 [20:30] <Lua_que_chora> hey helpe me please
#2274 [20:31] <Xaruto2> no
#2275 [20:31] <Afootpluto> Lua_que_chora, your GPU is not supported on windows 8, you will need to downgrade to windows 7 or use a different PC
#2276 [20:31] <Lua_que_chora> check my URL
#2277 [20:31] <ysa> hello.im trying to enter my credit card information for my daughters acount to verify age. Keeps saying childs email does not match parental consent email??
#2278 [20:31] <Xaruto2> meu é o windowns 8 pená
#2279 [20:31] <Afootpluto> ysa, what browser are you using?
#2280 [20:31] <Xaruto2> =(
#2281 [20:32] <ysa> Google Chrome
#2282 [20:32] <Lua_que_chora> afoopluto if i change to windows 7 thats ok? my minecraft will work?
#2283 [20:32] <Afootpluto> Xaruto2, that was not for you
#2284 [20:32] <Afootpluto> Lua_que_chora, yes
#2285 [20:32] <Xaruto2> to nem ai fi
#2286 [20:33] <Afootpluto> Xaruto2, we only speak english here
#2287 [20:33] <Lua_que_chora> afoopluto tou can call me lua
#2288 [20:33] * victor [victor@notlogged] has joined #minecrafthelp
#2289 [20:33] <Lua_que_chora> you*
#2290 [20:33] <ysa> Google Chrome Is The Browser I Am Using
#2291 [20:34] <Xaruto2> pramim vcs falam portugues eu clickei com o botão direito e traduzir para portugues temta ai no seu
#2292 [20:34] <Afootpluto> ??> Xaruto2 lang/pt
#2293 [20:34] * Lord_Ralex kicked Xaruto2 from #minecrafthelp (Reason: aruto2 :English)
#2294 [20:34] <VoxelHead> Xaruto2: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#2295 [20:34] <Lua_que_chora> i not speaking to you Xarope2 ops Xaruto....ridic
#2296 [20:34] <Lua_que_chora> xaruto eu sou hue hue hue br noix so fala ingles aki k7
#2297 [20:35] <Lua_que_chora> now im speaking english
#2298 [20:35] <ysa> hello.im trying to enter my credit card information for my daughters acount to verify age. Keeps saying childs email does not match parental consent email? What do i do? only trying to reset security questions
#2299 [20:35] * H [H@notlogged] has joined #minecrafthelp
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#2302 [20:36] <ysa> hello.im trying to enter my credit card information for my daughters acount to verify age. Keeps saying childs email does not match parental consent email? What do i do? only trying to reset security questions...
#2303 [20:37] <GreyVulpine> ysa - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#2304 [20:37] <Lua_que_chora> afootpluto can i buy one minecraft and download in 2 computers?
#2305 [20:37] <Afootpluto> yes
#2306 [20:37] <Lua_que_chora> what pc can i use? what i need on that pc?
#2307 [20:38] <Afootpluto> Lua_que_chora, you need to have the correct drivers installed
#2308 [20:40] <Lua_que_chora> if i download minecraft on 1 computer in how many computers in my home can i put the minecraft? just two or i can put it on more?
#2309 [20:40] <GreyVulpine> You can install minecraft on as many computers as you own
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#2312 [20:42] <Lua_que_chora> but only buying once?
#2313 [20:42] <GreyVulpine> Lua_que_chora - Correct
#2314 [20:42] <Trevor> minecraft always crashes when "loading blocks" and it either says "I dont know what went wrong :(" or "ooh shiny"...???
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#2317 [20:43] <Lua_que_chora> im gonna try this now
#2318 [20:43] <Lua_que_chora> thank you so much guys
#2319 [20:43] <Tony_> Does anyone know how to disable mods?
#2320 [20:43] <Trevor> minecraft always crashes when "loading blocks" and it either says "I dont know what went wrong :(" or "ooh shiny"...???
#2321 [20:44] <Afootpluto> ??> Tony_ mods
#2322 [20:44] <VoxelHead> Tony_: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2323 [20:44] <VoxelHead> Tony_: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2324 [20:44] <Trevor> minecraft always crashes when "loading blocks" and it either says "I dont know what went wrong :(" or "ooh shiny"...???
#2325 [20:44] <Tony_> Put the problem isnt with the mod the problem is i dunno how to disable or delete them
#2326 [20:45] <Afootpluto> ??> Tony_ win/reinst
#2327 [20:45] <VoxelHead> Tony_: You may need to reinstall the locally installed files that Minecraft puts into place.
#2328 [20:45] <VoxelHead> Tony_: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2329 [20:45] <Afootpluto> ??> Trevor launcher/crash-log
#2330 [20:45] <VoxelHead> Trevor: We need to see your crash log, which appears after a crash.
#2331 [20:45] <VoxelHead> Trevor: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2332 [20:45] <Lua_que_chora> i love pasta
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#2334 [20:45] <Trevor> okay i will do that now
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#2337 [20:47] <ranchie> i cant log into my minecraft account even though my email and password are correct
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#2342 [20:49] <Trevor> here is the link http://paste.ubuntu.com/11875402/
#2343 [20:49] <harmony01> can someone please help explain to me how to install a lucky block race? I have forge and lucky block mod installed
#2344 [20:50] <Trevor> here is the link http://paste.ubuntu.com/11875402/
#2345 [20:51] <Trevor> here is the link http://paste.ubuntu.com/11875402/
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#2347 [20:51] * Absol kicked Icelord871 from #minecrafthelp (Reason: celord871 :You are banned from this channel)
#2348 [20:52] <Trevor> here is the link http://paste.ubuntu.com/11875402/
#2349 [20:53] <Trevor> here is the link http://paste.ubuntu.com/11875402/
#2350 [20:53] <Lord_Ralex> Trevor, stop repeating yourself
#2351 [20:53] <Trevor> okay
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#2355 [20:57] <Afootpluto> Trevor, what antivirus do you have?
#2356 [20:57] * harmony01 [harmony01@notlogged] has quit. (Quit: Web client closed)
#2357 [20:58] <Trevor> As of now, none. I just had to uninstall mcafee
#2358 [20:58] <Afootpluto> ??> Trevor tools/hjt
#2359 [20:58] <Absol> Trevor: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2360 [20:58] <Absol> Trevor: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2361 [20:58] <Trevor> okay
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#2364 [21:01] <Trevor> here you go http://paste.ubuntu.com/11875448/
#2365 [21:02] <Afootpluto> ??> Trevor av/mcafee/uninstall
#2366 [21:02] <Absol> Trevor: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#2367 [21:02] <Trevor> okay
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#2378 [21:08] <_CookieTv_> help
#2379 [21:09] <Afootpluto> with?
#2380 [21:09] * MaxxPing [MaxxPing@notlogged] has joined #minecrafthelp
#2381 [21:09] <_CookieTv_> My minecraft keeps crashing
#2382 [21:09] <_CookieTv_> it syays
#2383 [21:09] <Dith> I was wondering if there was a way to run Minecraft without Java
#2384 [21:09] <Afootpluto> Dith, no, you cant
#2385 [21:09] <Dith> My computer is out of space and I dont want to use up that space
#2386 [21:10] <Lord_Ralex> If you do not have the space for JAva
#2387 [21:10] <Lord_Ralex> you don't have space for the game
#2388 [21:10] <Afootpluto> ??> _CookieTv_ launcher/crash-log
#2389 [21:10] <Absol> _CookieTv_: We need to see your crash log, which appears after a crash.
#2390 [21:10] <Absol> _CookieTv_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2391 [21:10] <_CookieTv_> It says that minecraft need sometin graphics after i try to run it
#2392 [21:10] <Dith> ok thanks
#2393 [21:10] <_CookieTv_> it says my dxdiax code is http://paste.ubuntu.com/11875459/
#2394 [21:10] <_CookieTv_> i have 1 allready
#2395 [21:10] <_CookieTv_> http://paste.ubuntu.com/11875459/
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#2397 [21:11] <Afootpluto> _CookieTv_, download and install https://support.amd.com/en-us/download/mobile?os=Windows%208.1%20-%2064
#2398 [21:11] <_CookieTv_> thanks u 1 sec]
#2399 [21:11] <Dory_pinky> I need help please everytime i go on multiplayer it just keeps loading and says looking for games in your network none of my servers load and when i do direct connect it fails, it was working perfect yesterday and now it wont at all
#2400 [21:12] <Afootpluto> Dory_pinky, what does it say when you try to connect?
#2401 [21:13] <Dory_pinky> When i use the direct connect one or its called something like that it says it fail no information and other than that it just says its looking for games in your network
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#2403 [21:13] <Dory_pinky> And then doesnt load anything everyone else on the server i play on says its working for them
#2404 [21:14] <Afootpluto> Dory_pinky, can you connect to mctest.ae97.net?
#2405 [21:15] <Dory_pinky> If thats a server it wont let me but if thats just on a browser then ya i can.
#2406 [21:15] <Rxben> I have a problem with miencraft not entered the game. Here my http://paste.ubuntu.com/11875467
#2407 [21:16] <Rxben> Please help
#2408 [21:16] <Dory_pinky> Ive also tryed connecting directly to other servers so ik it wasnt the server that it was something with my minecraft
#2409 [21:16] <_CookieTv_> Do you know a good VPN
#2410 [21:17] <Dory_pinky> Rxben that sounds like what mines doing is it not loading ur servers up?
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#2412 [21:18] <Dory_pinky> So do you know why its doing what it is? This is the firat time this.has happened and it was working fine before and nothi.g different has been done since then
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#2416 [21:25] <jelly1994> ---- Minecraft Crash Report ---- // Would you like a cupcake? Time: 7/13/15 9:42 PM Description: There was a severe problem during mod loading that has caused the game to fail cpw.mods.fml.common.LoaderException: java.lang.NoClassDefFoundError: Reika/RotaryCraft/TileEntities/Transmission/TileEntityGearbox at cpw.mods.fml.common.LoadController.transition(LoadController.java:163) at cpw.mods.fml.common.Loader.loadMods(Loader.java:544)
#2417 [21:25] <jelly1994> can someone tell what is wrong
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#2420 [21:28] <Extreme> ??> jelly1994 mods
#2421 [21:28] <Absol> jelly1994: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2422 [21:28] <Absol> jelly1994: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2423 [21:28] * purplicious10 [purplicious10@notlogged] has joined #minecrafthelp
#2424 [21:29] <jelly1994> u know what were does it say that i cant ask for help with my mods it does not say that
#2425 [21:29] * purplicious10 [purplicious10@notlogged] has quit. (Client Quit)
#2426 [21:30] <Extreme> jelly1994: See the channel topic.
#2427 [21:31] <jelly1994> yea it is called mc help
#2428 [21:31] * purplicious10 [purplicious10@notlogged] has joined #minecrafthelp
#2429 [21:31] <jelly1994> that does not mean that mc modders are not allowed to ask for help with their mods on here
#2430 [21:32] <Extreme> jelly1994: That is not the topic. Use /topic.
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#2433 [21:33] <Oscrios99> Where can I find PS3 users ? To play with ?
#2434 [21:33] <Extreme> Oscrios99: Try asking on the forums.
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#2444 [21:52] <sonicdienow> Hey
#2445 [21:52] <sonicdienow> Is anyone there
#2446 [21:53] <happyheaton> yes
#2447 [21:53] <sonicdienow> I have a bug with minecraft
#2448 [21:53] <sonicdienow> Some of the sounds are not working
#2449 [21:54] <happyheaton> mine keeps crashing
#2450 [21:54] <sonicdienow> I did a full reset with the game and the computer but nothing
#2451 [21:54] <sonicdienow> Wow
#2452 [21:54] <sonicdienow> I hate crashing it could be your graphics card
#2453 [21:57] <sonicdienow> Who works with mojang
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#2455 [22:04] * jacob [jacob@notlogged] has joined #minecrafthelp
#2456 [22:06] <jacob> ummm..... I'm am trying to livestream in the minecraft built in settings in 1.8 and i'm am trying to bind my account and it says my account is binded but it still won't let me stream
#2457 [22:07] <CubeTheThird> jacob, what is your minecraft username?
#2458 [22:07] <jacob> Kaiser_2
#2459 [22:08] <CubeTheThird> ??> jacob launcher/relog
#2460 [22:08] <jacob> sorry idk what you mean by that...
#2461 [22:08] * CubeTheThird kicks VoxelHead
#2461 [22:09] <Absol> jacob: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#2462 [22:09] <CubeTheThird> jacob, in the launcher, click Switch user, logout, log back in and try again
#2463 [22:09] <CubeTheThird> aaand there it is
#2464 [22:09] <StupidNetwork1028> ??> CubeTheThird patience
#2465 [22:10] <CubeTheThird> ??> StupidNetwork1028 quiet/you
#2466 [22:10] <StupidNetwork1028> :3
#2467 [22:11] * CubeTheThird kicked VoxelHead from #minecrafthelp (Reason: oxelHead :VoxelHead)
#2468 [22:11] * VoxelHead [VoxelHead@notlogged] has joined #minecrafthelp
#2469 [22:11] <CubeTheThird> ??< index
#2470 [22:11] <StupidNetwork1028> ??> VoxelHead win/dxdiag
#2471 [22:11] <Absol> VoxelHead: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2472 [22:11] <jacob> Thank you I got it to work!!!!
#2473 [22:12] <StupidNetwork1028> ??> StupidNetwork1028 launcher/log
#2474 [22:12] <Absol> StupidNetwork1028: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#2475 [22:12] <Absol> StupidNetwork1028: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2476 [22:12] <StupidNetwork1028> ok
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#2481 [22:13] <dylanbarthel5546> hi
#2482 [22:13] <dylanbarthel5546> i need help
#2483 [22:14] <dylanbarthel5546> somone
#2484 [22:14] <dylanbarthel5546> i need help very bad:(
#2485 [22:14] <CubeTheThird> dylanbarthel5546, what's the problem?
#2486 [22:15] <dylanbarthel5546> when i open my minecraft when i lanch the game it says bad video cards
#2487 [22:15] <dylanbarthel5546> out dated video cards
#2488 [22:15] <dylanbarthel5546> i just wana play minecraft
#2489 [22:15] * timjf123 [timjf123@notlogged] has joined #minecrafthelp
#2490 [22:15] <CubeTheThird> dylanbarthel5546, do you have a dxdiag report?
#2491 [22:15] <dylanbarthel5546> yes i do cubethethird
#2492 [22:16] <CubeTheThird> dylanbarthel5546, give a link to it here
#2493 [22:16] <dylanbarthel5546> ?
#2494 [22:16] <timjf123> Has anyone been having trouble logging into mojang?
#2495 [22:16] <dylanbarthel5546> how
#2496 [22:16] <CubeTheThird> dylanbarthel5546, paste it onto http://paste.ubuntu.com and give the URL here.
#2497 [22:16] <CubeTheThird> timjf123, what trouble are you having?
#2498 [22:17] <dylanbarthel5546> http://paste.ubuntu.com/11875658/
#2499 [22:17] <dylanbarthel5546> ok did
#2500 [22:17] <timjf123> I have changed my password 3 times and am still not able to login to minecraft, minecraft,net or mojang
#2501 [22:17] <CubeTheThird> timjf123, you will have to contact Mojang about that
#2502 [22:17] <CubeTheThird> ??> timjf123 mojang/email
#2503 [22:17] <Absol> timjf123: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2504 [22:17] <Absol> timjf123: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#2505 [22:18] * rcmaehl [rcmaehl@notlogged] has joined #minecrafthelp
#2506 [22:18] <CubeTheThird> dylanbarthel5546, download and install http://www.nvidia.com/download/driverResults.aspx/82465/en-us
#2507 [22:18] <dylanbarthel5546> cubethethird um need help
#2508 [22:18] <dylanbarthel5546> ok
#2509 [22:18] <CubeTheThird> ..?
#2510 [22:19] <dylanbarthel5546> i alredy downloaded it
#2511 [22:19] <CubeTheThird> dylanbarthel5546, install it then
#2512 [22:19] <dylanbarthel5546> how?
#2513 [22:19] <CubeTheThird> dylanbarthel5546, open it?
#2514 [22:19] <dylanbarthel5546> where?
#2515 [22:19] <dylanbarthel5546> in start menu?
#2516 [22:20] <CubeTheThird> dylanbarthel5546, probably in your downloads folder? I imagine that's where it downloaded to
#2517 [22:20] <dylanbarthel5546> ok ill cheak
#2518 [22:21] * unknownblood [unknownblood@notlogged] has joined #minecrafthelp
#2519 [22:21] <dylanbarthel5546> dood
#2520 [22:22] <dylanbarthel5546> it says nvidia installer cannot continue
#2521 [22:22] <CubeTheThird> dylanbarthel5546, oh? is that all it says?
#2522 [22:23] <dylanbarthel5546> and it says this graphics driver could not find compatible graphics hardware
#2523 [22:24] <CubeTheThird> dylanbarthel5546, you downloaded the driver I sent you, right?
#2524 [22:24] * unknownblood [unknownblood@notlogged] has quit. (Client Quit)
#2525 [22:24] <dylanbarthel5546> um idk
#2526 [22:24] <dylanbarthel5546> i dont know
#2527 [22:24] <CubeTheThird> dylanbarthel5546, download the one I sent you
#2528 [22:24] <dylanbarthel5546> well my computer is old and it might take and hour
#2529 [22:25] <dylanbarthel5546> im downloading it
#2530 [22:26] <dylanbarthel5546> ok
#2531 [22:26] <dylanbarthel5546> ?
#2532 [22:26] <CubeTheThird> it finished?
#2533 [22:26] <dylanbarthel5546> no im lagging bad
#2534 [22:26] <dylanbarthel5546> it wont let me download
#2535 [22:27] * help_with_username [help_with_username@notlogged] has joined #minecrafthelp
#2536 [22:27] <CubeTheThird> perhaps try using a different web browser?
#2537 [22:27] <dylanbarthel5546> ok i think its downloading now
#2538 [22:28] <dylanbarthel5546> did you ever go throgh trobles like this?
#2539 [22:28] <help_with_username> Hello I need some help. I have completely forgot what email address is tied to my Mojang account. I remember my username and password, but cannot recall the username. I do not have access to my transaction ID. Is there any way to retrieve the email address tied to a specific Minecraft account?
#2540 [22:28] <CubeTheThird> dylanbarthel5546, what do you mean?
#2541 [22:28] <CubeTheThird> help_with_username, you can test your emails here: http://www.minecraft.net/retrievename
#2542 [22:28] <dylanbarthel5546> did you ever have trobles with your mc?
#2543 [22:28] <help_with_username> **cannot recall the email**
#2544 [22:28] <CubeTheThird> dylanbarthel5546, years ago, when I ran it on a crappy windows XP computer. Apart from that no
#2545 [22:29] <help_with_username> Ya I've tried that with over 5 different email addresses but couldn't find the one.
#2546 [22:29] <CubeTheThird> help_with_username, then you will have to contact Mojang about it. What method of payment did you use?
#2547 [22:29] * timjf123 [timjf123@notlogged] has quit. (Quit: Web client closed)
#2548 [22:29] * Owexz is now known as Owexz|
#2549 [22:29] <dylanbarthel5546> you see i used to use a mac but now im useing my crappy pc and befor i had minecraft on here perfect
#2550 [22:29] <dylanbarthel5546> it was perfect
#2551 [22:29] <help_with_username> I'm pretty sure I used a credit card. I'm sure it wasn't PayPal.
#2552 [22:30] <CubeTheThird> help_with_username, and approximately when did you make the purchase?
#2553 [22:30] <help_with_username> December 25, 2010
#2554 [22:30] <dylanbarthel5546> but when i dumped my pc now i cant play mc
#2555 [22:30] <dylanbarthel5546> i need a new computer
#2556 [22:31] <CubeTheThird> hmm 2010 eh. On sec
#2557 [22:31] <CubeTheThird> ??< account/trans-id
#2558 [22:31] <dylanbarthel5546> cuvethethird if you fix my problem ill like be freinds with you or something
#2559 [22:31] <dylanbarthel5546> ill be super happy
#2560 [22:32] * Owexz [Owexz@notlogged] has joined #minecrafthelp
#2561 [22:32] <dylanbarthel5546> well this minecraft help is not working well no ones respoinding
#2562 [22:32] <CubeTheThird> ..?
#2563 [22:32] <CubeTheThird> help_with_username, from the website:
#2564 [22:32] <CubeTheThird> This is a transaction ID generated by the original Minecraft payment system, and was used for certain transactions until midway through 2011. Like a Moneybookers ID, it is also nine digits. To retrieve this ID, you will need to have saved your original purchase email. If you do not have this, you can contact customer support for alternate account verification methods.
#2565 [22:33] <CubeTheThird> ??>> help_with_username mojang/email
#2566 [22:33] <dylanbarthel5546> what do i do when im done downloading the link you gave me
#2567 [22:33] <help_with_username> Okay thanks Cube i'll try those
#2568 [22:33] <CubeTheThird> dylanbarthel5546, try installing it, like the other one
#2569 [22:33] <dylanbarthel5546> how do i install it thogh
#2570 [22:33] * help_with_username [help_with_username@notlogged] has quit. (Quit: Web client closed)
#2571 [22:34] <CubeTheThird> dylanbarthel5546, open the file...
#2572 [22:34] <dylanbarthel5546> its not donw downloading but go on
#2573 [22:34] <CubeTheThird> dylanbarthel5546, just open the file. It will take you through the installation process
#2574 [22:34] <dylanbarthel5546> ok
#2575 [22:34] <CubeTheThird> well, once it's done downlaoding
#2576 [22:34] <CubeTheThird> *downloading
#2577 [22:35] <dylanbarthel5546> ok
#2578 [22:35] <dylanbarthel5546> i will
#2579 [22:35] <dylanbarthel5546> it says 5min until its done downloading
#2580 [22:35] <dylanbarthel5546> but just wach when i have all this done and i open my minecarft its going to say bad video card
#2581 [22:36] * computerilliterate [computerilliterate@notlogged] has joined #minecrafthelp
#2582 [22:36] <dylanbarthel5546> like always
#2583 [22:36] <dylanbarthel5546> i want a gameing computer so i dont have to do this ****
#2584 [22:37] <CubeTheThird> you still have to install graphics drivers on gaming computers...
#2585 [22:37] <dylanbarthel5546> yea i know but i dont gota deal with this crap i can just download and play
#2586 [22:38] <dylanbarthel5546> why on my old computer i just downloaded mc and i could play it?
#2587 [22:38] <CubeTheThird> OSX comes with its drivers built-in
#2588 [22:39] <dylanbarthel5546> o
#2589 [22:39] <dylanbarthel5546> fck
#2590 [22:39] <computerilliterate> I have absolutely no idea about miecraft. I am trying to install it for my 7 yr old son who is obsessed. I paid for a copy and now my computer wont let me open it. I really need help with how to install it
#2591 [22:39] <CubeTheThird> computerilliterate, what happens when you try opening it?
#2592 [22:40] <dylanbarthel5546> cubethethird srry about my swering
#2593 [22:40] <dylanbarthel5546> iv just benn trying to fix this problem for 6hrs streght
#2594 [22:40] <computerilliterate> a box opens that says "unable to start the minecraft rutime environment. this is most likely caused by a corruption. please try to reinstall minecraft"
#2595 [22:40] <CubeTheThird> computerilliterate, ah ok. Can you open the minecraft installation folder? it should be C:\Program Files(x86)\Minecraft
#2596 [22:41] <dylanbarthel5546> im so tired and everything
#2597 [22:41] <computerilliterate> how do i do that? Like my name suggests, I have no idea when it comes to computers
#2598 [22:41] <dylanbarthel5546> i just gota get on mc im a vip on my server
#2599 [22:41] * noob [noob@notlogged] has joined #minecrafthelp
#2600 [22:42] <CubeTheThird> computerilliterate, hold the Windows key (flag key) + e to open a folder view
#2601 [22:42] <dylanbarthel5546> ok itz done downloading
#2602 [22:42] <dylanbarthel5546> dood
#2603 [22:42] * Owexz| [Owexz|@notlogged] has quit. (Quit: So long and thanks for all the fish.)
#2604 [22:42] <CubeTheThird> yes?
#2605 [22:43] * noob [noob@notlogged] has quit. (Client Quit)
#2606 [22:43] <dylanbarthel5546> i think itz working
#2607 [22:43] <dylanbarthel5546> it says installing graphics driver
#2608 [22:43] <CubeTheThird> ah good
#2609 [22:44] <dylanbarthel5546> dude you meen so much right now
#2610 [22:44] <dylanbarthel5546> i think you helped me better than any1
#2611 [22:44] <computerilliterate> ok, I think i have found it. Now what do i need to do??
#2612 [22:44] <dylanbarthel5546> cubethethird
#2613 [22:45] <CubeTheThird> computerilliterate, you have the folder view open, or you found the minecraft folder?
#2614 [22:45] <CubeTheThird> yes?
#2615 [22:45] <dylanbarthel5546> skype?
#2616 [22:45] <CubeTheThird> no
#2617 [22:45] <dylanbarthel5546> ok np
#2618 [22:45] <computerilliterate> I right clicked on the desktop icon and went to open file location???
#2619 [22:45] <dylanbarthel5546> cube are you like hired to help people?
#2620 [22:46] <CubeTheThird> dylanbarthel5546, no, this chatroom is run by volunteers
#2621 [22:46] <CubeTheThird> computerilliterate, ok. What files do you see in the folder?
#2622 [22:47] <dylanbarthel5546> ok
#2623 [22:47] <computerilliterate> game, runtime, minecraft launcher, nativelog
#2624 [22:47] <dylanbarthel5546> its finished can i openb my minecraft now?
#2625 [22:47] <CubeTheThird> computerilliterate, perfect. Delete ALL those files and folders. After that, try the game installer again
#2626 [22:48] <CubeTheThird> dylanbarthel5546, you can try. YOu may need to reboot your computer first
#2627 [22:48] * ferrybig [ferrybig@notlogged] has quit. (Ping timeout: 378 seconds)
#2628 [22:48] <dylanbarthel5546> restart?
#2629 [22:48] * Bob [Bob@notlogged] has joined #minecrafthelp
#2630 [22:48] <CubeTheThird> yes
#2631 [22:48] <dylanbarthel5546> should i restart my computer befor i open my minecraft?
#2632 [22:48] * EstevenAlvarez [EstevenAlvarez@notlogged] has joined #minecrafthelp
#2633 [22:48] * Bob is now known as Guest88903
#2634 [22:48] <CubeTheThird> dylanbarthel5546, it's preferable that you do so, but you can try without restarting
#2635 [22:49] <dylanbarthel5546> would you restart if you were me?
#2636 [22:49] <CubeTheThird> dylanbarthel5546, I would yes
#2637 [22:49] <EstevenAlvarez> hey do anyone how can i fix minecraft crash error codes
#2638 [22:49] <dylanbarthel5546> ok im restarting
#2639 [22:49] <dylanbarthel5546> byeeeeee
#2640 [22:50] <CubeTheThird> EstevenAlvarez, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#2641 [22:50] <EstevenAlvarez> i did
#2642 [22:50] <CubeTheThird> EstevenAlvarez, give the link to your paste here
#2643 [22:51] <EstevenAlvarez> ok
#2644 [22:51] <computerilliterate> do i need to install minecraft.msi or minecraft.exe??
#2645 [22:51] * TheMan [TheMan@notlogged] has joined #minecrafthelp
#2646 [22:51] <CubeTheThird> computerilliterate, try the msi
#2647 [22:51] <TheMan> hello?
#2648 [22:51] <CubeTheThird> hello TheMan
#2649 [22:52] <EstevenAlvarez> ------------------ System Information ------------------ Time of this report: 7/13/2015, 20:34:09 Machine name: HP Operating System: Windows 8 Pro 64-bit (6.2, Build 9200) (9200.win8_gdr.150316-1542) Language: English (Regional Setting: English) System Manufacturer: Hewlett-Packard System Model: HP 15 Notebook PC BIOS: F.19 Processor: Intel(R) Pentium(R) CPU N3520 @ 2.
#2650 [22:52] <computerilliterate> another stupid question, do i want to run or save?
#2651 [22:52] <CubeTheThird> EstevenAlvarez, that's not a link
#2652 [22:52] <CubeTheThird> computerilliterate, run should be fine
#2653 [22:52] * Guest88903 [Guest88903@notlogged] has quit. (Ping timeout: 204 seconds)
#2654 [22:53] <EstevenAlvarez> im sorry my bad
#2655 [22:53] <EstevenAlvarez> http://paste.ubuntu.com/11875726/plain/
#2656 [22:53] <CubeTheThird> EstevenAlvarez, ok. You did not however paste the complete report onto the website
#2657 [22:53] * dylanbarthel5546 [dylanbarthel5546@notlogged] has quit. (Ping timeout: 204 seconds)
#2658 [22:53] * ferrybig [ferrybig@notlogged] has joined #minecrafthelp
#2659 [22:55] <EstevenAlvarez> so How can i fix it
#2660 [22:55] <CubeTheThird> EstevenAlvarez, make a new paste, and put the complete report onto http://paste.ubuntu.com
#2661 [22:55] <TheMan> hey guys i have a question i changed m y migrated minecraft/mojang accounts email and password, but i cannot login with my new data on the cpu, I then return to my phone (which changed my info) and login easily. can anyone help here?
#2662 [22:55] <EstevenAlvarez> ok
#2663 [22:56] <CubeTheThird> TheMan, you are unable to login to the website or the game?
#2664 [22:57] <TheMan> on my phone i have no trouble logging into the website, but on the cpu i can't. I've tried multiple times
#2665 [22:57] * dezznut [dezznut@notlogged] has joined #minecrafthelp
#2666 [22:57] <CubeTheThird> TheMan, on mojang.com I assume, or minecraft.net?
#2667 [22:57] <TheMan> both :(
#2668 [22:57] <computerilliterate> the same text box came up again?? It still wont let me open???
#2669 [22:57] <CubeTheThird> ??> TheMan login/throttle
#2670 [22:57] <Absol> TheMan: Your login is being throttled, which will prevent you from logging in.
#2671 [22:57] <EstevenAlvarez> http://paste.ubuntu.com/11875760/plain/ i did
#2672 [22:57] <Absol> TheMan: You will have to wait 3 hours without logging in for it to reset.
#2673 [22:58] <CubeTheThird> computerilliterate, hmm ok. We will have to try an alternative
#2674 [22:58] <CubeTheThird> EstevenAlvarez, you only pasted about 10 lines of the report onto the website, and not the rest of it
#2675 [22:58] <EstevenAlvarez> do all ok
#2676 [22:58] <CubeTheThird> computerilliterate, try the alternative launcher, found here: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe
#2677 [23:00] * killerdegree24 [killerdegree24@notlogged] has joined #minecrafthelp
#2678 [23:00] <killerdegree24> i need help
#2679 [23:00] <CubeTheThird> killerdegree24, what's the problem?
#2680 [23:01] * Kirito is now known as Kazuto
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#2682 [23:01] <EstevenAlvarez> http://paste.ubuntu.com/11875769/plain/ i did
#2683 [23:01] <CubeTheThird> EstevenAlvarez, ok one moment
#2684 [23:01] <killerdegree24> i have deleted my accont on accident thinking that i migrated it to a sperate acount
#2685 [23:01] * TheMan [TheMan@notlogged] has quit. (Quit: Web client closed)
#2686 [23:01] <killerdegree24> i had it on my hotmail
#2687 [23:01] <killerdegree24> and tryed to move it to my gmail
#2688 [23:02] <killerdegree24> i thought it was successful and delted the hotmail account
#2689 [23:02] <killerdegree24> little did i know it was still on the hotmail account and i lost my game
#2690 [23:02] <CubeTheThird> EstevenAlvarez, download and install https://downloadcenter.intel.com/download/24973/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit
#2691 [23:02] * XxThePringlerxX [XxThePringlerxX@notlogged] has joined #minecrafthelp
#2692 [23:02] <killerdegree24> is there anyway to get it back after deletion
#2693 [23:03] <CubeTheThird> killerdegree24, you will have to contact Mojang about that
#2694 [23:03] <EstevenAlvarez> ok
#2695 [23:03] <CubeTheThird> ??> killerdegree24 account/send-email
#2696 [23:03] <Absol> killerdegree24: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#2697 [23:04] * joaovictorlopez [joaovictorlopez@notlogged] has joined #minecrafthelp
#2698 [23:05] * Kazuto is now known as Kirito
#2699 [23:05] <joaovictorlopez> ola
#2700 [23:05] <joaovictorlopez> preciso de ajuda
#2701 [23:05] <CubeTheThird> ??> joaovictorlopez lang/pt
#2702 [23:05] <Absol> joaovictorlopez: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#2703 [23:07] <EstevenAlvarez> if i download this i can play minecraft
#2704 [23:07] <CubeTheThird> EstevenAlvarez, after you install it, yes
#2705 [23:08] <EstevenAlvarez> Ok
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#2707 [23:09] <joaovictorlopez> I'm having trouble installing the game minecraft , I'm in trouble "Pixel Format Not Accelerated"
#2708 [23:09] <CubeTheThird> joaovictorlopez, do you have a dxdiag report?
#2709 [23:09] <joaovictorlopez> yes
#2710 [23:09] <CubeTheThird> joaovictorlopez, give a URL to it here
#2711 [23:10] <joaovictorlopez> http://paste.ubuntu.com/11875727/
#2712 [23:10] <CubeTheThird> joaovictorlopez, you can try download and install http://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2064
#2713 [23:10] <CubeTheThird> joaovictorlopez, but please note, your graphics card is not officially supported on windows 7
#2714 [23:10] * GODOFMINECRAFT4 [GODOFMINECRAFT4@notlogged] has quit. (Quit: Connection closed for inactivity)
#2715 [23:11] <computerilliterate> CubeTheThird, you are a legend! Thankyou :)
#2716 [23:11] <CubeTheThird> computerilliterate, ah glad it works!
#2717 [23:12] <killerdegree24> i tryed to get my transaction ID but it took me to the same page i am trying to fill out
#2718 [23:12] <computerilliterate> I dont suppose you know how to download pixelmon do you??
#2719 [23:12] <CubeTheThird> computerilliterate, sorry, I do not
#2720 [23:12] <killerdegree24> through the tecnhnic launcher computerilliterate
#2721 [23:12] <CubeTheThird> killerdegree24, do you have the confirmation email from your purchase?
#2722 [23:12] <killerdegree24> let me look
#2723 [23:13] <computerilliterate> ummm, where is the technic launcer killerdegree24?
#2724 [23:13] <computerilliterate> Thanks for all your helo Cube The Third
#2725 [23:15] <XxThePringlerxX> Hello! I seem to have a problem with my minecraft. I play Minecraft for a few minutets at high framrate, then all of a sudden it drops to 30FPS and it just does that
#2726 [23:15] <CubeTheThird> XxThePringlerxX, how high is it typically?
#2727 [23:18] <killerdegree24> no cube i dont have it
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#2729 [23:19] <CubeTheThird> killerdegree24, ok.. what method of payment did you use for it?
#2730 [23:19] <killerdegree24> i think it was visa
#2731 [23:19] <CubeTheThird> killerdegree24, and approximately when did you purchase it?
#2732 [23:20] * nbkjn [nbkjn@notlogged] has joined #minecrafthelp
#2733 [23:20] <killerdegree24> i think it was about 1 or 2 years ago
#2734 [23:20] <CubeTheThird> ??> killerdegree24 account/trans-id/braintree
#2735 [23:20] <Absol> killerdegree24: Braintree transaction ID is a code consisting of 5 - 6 random numbers and/or characters. They are issued to all Minecraft purchases (except gift codes, which are handled by Skrill instead).
#2736 [23:20] <Absol> killerdegree24: Contact Mojang directly with the following information: date of purchase, email address used, last four digits of the card used for the purchase, and the expiration date of the card.
#2737 [23:21] * nbkjn [nbkjn@notlogged] has quit. (Client Quit)
#2738 [23:21] <XxThePringlerxX> I have screen tearing so I have V-syc on. So its 60FPS then it drops to 30 all of a sudden and back up to 60
#2739 [23:21] <XxThePringlerxX> without V-sync I get over 600FPS
#2740 [23:21] <CubeTheThird> XxThePringlerxX, does this only occur in a specific world?
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#2742 [23:24] <killerdegree24> yah
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#2744 [23:24] <killerdegree24> that is what it said on the forms
#2745 [23:24] <killerdegree24> cube
#2746 [23:24] <CubeTheThird> ..?
#2747 [23:24] <CubeTheThird> killerdegree24, does it happen in specific regions?
#2748 [23:26] <killerdegree24> what?
#2749 [23:26] <killerdegree24> what happen
#2750 [23:26] <CubeTheThird> your drop in FPS..?
#2751 [23:26] <CubeTheThird> oh... oops wrong person
#2752 [23:26] <CubeTheThird> ignore that
#2753 [23:26] <XxThePringlerxX> No, it happens on servers as well. And I dedicated 3 gigs
#2754 [23:27] <XxThePringlerxX> 3 gigs of RAM
#2755 [23:27] * Tatar65 [Tatar65@notlogged] has joined #minecrafthelp
#2756 [23:27] <CubeTheThird> XxThePringlerxX, ok. can you force a crash report by hold f3 + c in-game?
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#2758 [23:29] <joaovictorlopez> thank you I managed to install
#2759 [23:29] <CubeTheThird> ah good
#2760 [23:30] <joaovictorlopez> thanks
#2761 [23:31] <XxThePringlerxX> I cant
#2762 [23:31] <XxThePringlerxX> I tried
#2763 [23:34] * ReLeNtLeSsKiNg [ReLeNtLeSsKiNg@notlogged] has joined #minecrafthelp
#2764 [23:36] <ReLeNtLeSsKiNg> i asked for help earlier and was told that i would need to wait 3 hours before i could log on to my minecraft, its been 3 hours and im starting to regret my purchase (purchased it today and havent been able to play -.-) i cannot log on to my account from Minecraft.net, Mojang.com, and i cant log on to the minecraft app
#2765 [23:37] <killerdegree24> cube it is with skrill
#2766 [23:37] <killerdegree24> that i have figured out
#2767 [23:39] * Igor [Igor@notlogged] has joined #minecrafthelp
#2768 [23:39] <ReLeNtLeSsKiNg> i asked for help earlier and was told that i would need to wait 3 hours before i could log on to my minecraft, its been 3 hours and im starting to regret my purchase (purchased it today and havent been able to play -.-) i cannot log on to my account from Minecraft.net, Mojang.com, and i cant log on to the minecraft app
#2769 [23:40] <CubeTheThird> XxThePringlerxX, oh? you have to hold it for 10+ seconds
#2770 [23:40] <CubeTheThird> killerdegree24, no it's not with skrill. Did you read what Absol said?
#2771 [23:41] <CubeTheThird> ReLeNtLeSsKiNg, you've tried resetting your password?
#2772 [23:41] * Kdawg46 [Kdawg46@notlogged] has joined #minecrafthelp
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#2774 [23:42] <ReLeNtLeSsKiNg> yes i have reset my password, they said thats why i needed to wait 3 hours
#2775 [23:43] * Kdawg46 [Kdawg46@notlogged] has quit. (Client Quit)
#2776 [23:43] <CubeTheThird> ReLeNtLeSsKiNg, hmm that's unusual. I assume you were able to login prior to making the purchase?
#2777 [23:43] <ReLeNtLeSsKiNg> i made the account the same time i purchased minecraft
#2778 [23:44] <CubeTheThird> ReLeNtLeSsKiNg, hmm the only thing I can recommend is emailing Mojang about this
#2779 [23:44] <CubeTheThird> ??> ReLeNtLeSsKiNg mojang/email
#2780 [23:44] <Absol> ReLeNtLeSsKiNg: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2781 [23:44] <Absol> ReLeNtLeSsKiNg: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
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#2783 [23:46] <ReLeNtLeSsKiNg> i sent an email to them earlier today, now i need to wait 3-4 days? this is so annoying
#2784 [23:47] <StupidNetwork1028> ReLeNtLeSsKiNg, do you work?
#2785 [23:47] * ZodapeSniper [ZodapeSniper@notlogged] has quit. (Client Quit)
#2786 [23:48] <ReLeNtLeSsKiNg> no but it still annoys me when i buy a game and cant even play it
#2787 [23:50] <StupidNetwork1028> ReLeNtLeSsKiNg, how many people are playing minecraft?
#2788 [23:51] * Jake [Jake@notlogged] has joined #minecrafthelp
#2789 [23:51] <StupidNetwork1028> possibly 10% to 15%
#2790 [23:51] <StupidNetwork1028> But how many people owned Minecraft account?
#2791 [23:51] <StupidNetwork1028> 20,157,833 people
#2792 [23:52] <Jake> If i have lost my email details how can i transfer my email to a new one?
#2793 [23:52] <StupidNetwork1028> You have to take it up with Mojang for that, Jake
#2794 [23:52] <StupidNetwork1028> ??> jake mojang/email
#2795 [23:52] <Absol> Jake: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2796 [23:52] <Absol> Jake: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#2797 [23:53] <StupidNetwork1028> ReLeNtLeSsKiNg, what I am saying is that so many people is using Minecraft and possibly less than 1% is still a lot for them
#2798 [23:53] * Jake [Jake@notlogged] has quit. (Client Quit)
#2799 [23:53] <StupidNetwork1028> ReLeNtLeSsKiNg, And there are only small & strong Mojang team to reply to you
#2800 [23:54] <ReLeNtLeSsKiNg> any other things i can try while waiting for them to respond?
#2801 [23:54] <StupidNetwork1028> Go out with friends?
#2802 [23:55] <StupidNetwork1028> Talk with your parents?
#2803 [23:55] <StupidNetwork1028> Hang out with friends?
#2804 [23:55] <StupidNetwork1028> Visit the musuem?
#2805 [23:55] <StupidNetwork1028> Excerise?
#2806 [23:55] <StupidNetwork1028> Play other games?
#2807 [23:55] <StupidNetwork1028> There are so many other things you can do besides Minecraft!
#2808 [23:55] * FerusGrim [FerusGrim@notlogged] has quit. (Quit: Skype: FerusGrim)
#2809 [23:55] <StupidNetwork1028> ,,,
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