#MinecraftHelp > 2015-09-09
#1 [00:00] <MrBravoo> ya actualice con http://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2032 pero me dice lo mismo
#2 [00:00] <MrBravoo> me dice lo mismo*
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#6 [00:25] <Jazdawn> I upgraded to Windows 10, redeemed my code for my free copy of minecraft.. there was no download and all i can get is the trial version, i go back to try the redeem code again and it says the code has been redeemed bit i can do anything further, can anyone help me?
#7 [00:26] <Bugboy1028> Jazdawn, did Windows sent you here?
#8 [00:26] <Andrio> Jazdawn, be sure you're logging in to the Windows Store with the same Microsoft account you used to redeem the code
#9 [00:26] <Jazdawn> i sent myself after i could get help nowhere else'
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#11 [00:30] <Andrio> Well, only Microsoft can help with this.
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#13 [00:35] <Jazdawn> wonderful.. microsoft ferked up and i have to go back to the idiots that made this mess? No.. just no . I'm going to Linux and to hell with Microsoft
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#19 [00:38] <Bray> getting msg "Java(TM) Platform SE binary has stopped working" and Minecraft closes.
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#24 [00:57] <Andrio> ??> Bray launcher/game-output
#25 [00:57] <Absol> Bray: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#26 [00:57] <Absol> Bray: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#29 [01:08] <Bray> it didn't take me to a link
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#32 [01:13] <doolphin> hello
#33 [01:14] <doolphin> trying to find a specific plugin...
#34 [01:14] <doolphin> i want the first time visitors to the server can't break any blocks or put down any blocks unless they get permission
#35 [01:19] <Anna> ??> doolphin mods
#36 [01:19] <Absol> doolphin: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#37 [01:19] <Absol> doolphin: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#39 [01:21] <Sean__> Why i cant update my minecraft p.e 1.2.0
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#48 [01:49] <Sean_> Why i cant update my minecraft p.e 1.2.0
#49 [01:50] <Sean_> To 1.2.0
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#51 [01:52] <llwhitney16> hi there, my minecraft was working not too long ago, and then i clicked the fullscreen button and it crashed and wont come back up! i tried redownloading it, didnt work
#52 [01:53] <llwhitney16> i also followed the instructions as to copying it as a document? i can send the url for it if that makes things easier
#53 [01:53] <llwhitney16> i also followed the instructions as to copying it as a document? i can send the url for it if that makes things easier
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#55 [01:53] <llwhitney16> http://paste.ubuntu.com/12319084/
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#64 [03:04] <minecrafthelp909> Hi, I was wondering if there is an IRC chat channel for minecraft servers
#65 [03:05] <Anna> There are
#66 [03:06] <Anna> This one is for minecraft help though, as in problems with the game itself not working. I can message you some server channels though minecrafthelp909
#67 [03:07] <minecrafthelp909> Can you ? That would be great
#68 [03:07] <minecrafthelp909> Can you ? That would be great
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#70 [03:07] <minecrafthelp909> Can you ? That would be great
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#75 [03:22] <Exilelord571> i got a problem logging into minecraft
#76 [03:23] <Exilelord571> it says that i have to update my graphic driver
#77 [03:23] <Exilelord571> but when i used the intel driver update utility it said that all my drivers are up to date
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#88 [03:41] <MLGDombo_Og0d> Hey,my Minecraft Launcher is always updating and doesn't change the version of the launcher,is this normal?
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#95 [03:49] <awesometastic6> i am unable to log onto the Minecraft game
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#98 [03:51] <awesometastic6> the minecraft launcher keeps telling me that i have entered an incorrect password and i've changed it 3 times now in the past 15 minutes
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#101 [04:02] <lambo99> hi
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#105 [04:06] <Blocbuster0101> Hi
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#107 [04:06] <Blocbuster0101> need help
#108 [04:08] <Blocbuster0101> keepssaying i need to update graphics driver
#109 [04:08] <Blocbuster0101> how do i do that?
#110 [04:12] <CrystalMare> ??> Blocbuster0101 win/dxdiag
#111 [04:12] <Absol> Blocbuster0101: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#126 [04:53] <ANSMIS> I need help
#127 [04:54] <concernedparent> mods for my ipad, how safe are they
#128 [04:55] <ANSMIS> it says Pixel Format Not Accelerated
#129 [04:56] <concernedparent> there seems to be alot of third party websites
#130 [04:56] * MrPinguino [MrPinguino@notlogged] has joined #minecrafthelp
#131 [04:57] <MrPinguino> Why doesn't Mojang or Minecraft recongnise that I have changed my password?
#132 [04:57] <Anna> ??> concernedparent mods
#133 [04:57] <Absol> concernedparent: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#134 [04:57] <Absol> concernedparent: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#135 [04:58] <Anna> MrPinguino: did you change your password? and how many times did you try log in?
#136 [04:58] <MrPinguino> I changed it..and have try over 10 times
#137 [04:59] <Anna> Your account may have been throttled and you would have to wait 3 hours before logging in again
#138 [04:59] <concernedparent> ok ty, i will ask on the minecraft forum
#139 [04:59] <Anna> ??> MrPinguino login/throttle
#140 [04:59] <Absol> MrPinguino: Your login is being throttled, which will prevent you from logging in.
#141 [04:59] <Absol> MrPinguino: You will have to wait 3 hours without logging in for it to reset.
#142 [05:00] <MrPinguino> Okay thank you
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#144 [05:00] <ANSMIS> it says Pixel Format Not Accelerated
#145 [05:01] <ANSMIS> anyone
#146 [05:01] <ANSMIS> on!
#147 [05:01] <Anna> Ansmis, windows 10?
#148 [05:02] <ANSMIS> no
#149 [05:02] <ANSMIS> i mean yes
#150 [05:02] <Anna> ??> ANSMIS win/dxdiag
#151 [05:02] <Absol> ANSMIS: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#152 [05:03] <Anna> try that
#153 [05:03] <ANSMIS> I did it but it doesnt work
#154 [05:04] <ANSMIS> and then it says to come to this website!
#155 [05:05] <Anna> Do you have a ubuntu paste url from it?
#156 [05:06] <ANSMIS> yes
#157 [05:06] <Anna> Could you put the link here?
#158 [05:06] <ANSMIS> k
#159 [05:06] <ANSMIS> http://paste.ubuntu.com/12319800/
#160 [05:08] <ANSMIS> hello?
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#164 [05:09] <ANSMIS> HELLO? ANYONE THERE???????????????????
#165 [05:11] <Anna> Yes, it seems that your graphics hardware may not be supported on Windows 10 ANSMIS, you would have to downgrade to a previous windows, get new hardware, or use another computer for minecraft
#166 [05:14] <ANSMIS> how
#167 [05:15] <ANSMIS> that means I cannot play minecraft on this computer any more???????????????
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#170 [05:22] <ANSMIS> This happened suddenly!
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#173 [05:28] <ANSMIS> OK NOBODY IS ANSWERING SO I QUIT!!!!!!!!!!!!!!!! f this website
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#181 [05:37] <MLGDombo_Og0d> My Minecraft Launcher is always updating but doesn't change the launcher version...And I need to update it everytime i launch it...
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#183 [05:38] <chat> http://launcher.mojang.com/jre/win-64/1.8.0_25/bdca00e1c2a1f2c23c9a77b65188b788d475a603/jre-win-64-1.8.0_25.lzma is 404'ing for me. help? i have firewall and antivirus disabled. connected directly to modem bypassing network router
#184 [05:38] <chat> Oops forgot to specify my username. Im FoxxiePlaysMC / realflow100
#185 [05:39] <MLGDombo_Og0d> My Minecraft Launcher is always updating but doesn't change the launcher version...And I need to update it everytime i launch it...
#186 [05:39] <chat> the launcher isnt updating either. it just says unable to update minecraft native launcher
#187 [05:39] <chat> should i paste the error log?
#188 [05:39] <MLGDombo_Og0d> @chat your launcher is always updating too?
#189 [05:40] <chat> no it wont update at all
#190 [05:40] <MLGDombo_Og0d> mine is always updating
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#192 [05:40] <chat> i cant even start the game. The only way to even download the .msi installer is by downloading it through a "free proxy" website. which doesnt solve the problem of my launcher 404'ing when downloading the files by itself
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#194 [05:41] <MLGDombo_Og0d> lets wait so someone helps us
#195 [05:42] <ACMaxForce> Im Having this problem... http://www.filedropper.com/hserrpid4056
#196 [05:42] <MLGDombo_Og0d> @ACMaxForce,upload to Ubuntupaste please.
#197 [05:42] <chat> I'm on windows. so i used pastebin http://pastebin.com/t8gqDkDF
#198 [05:43] <chat> I cant update the launcher at all :(
#199 [05:44] <chat> even downloading the msi/exe installer from minecraft.net/download gives me an SSL connection error. only way to get bypass that error is using a proxy to visit the link. which is reeeally strange
#200 [05:44] <chat> minecraft was working fine yesterday. suddenly the launcher gives this error
#201 [05:44] <ACMaxForce> http://pastebin.com/npYHj8mv
#202 [05:45] <MLGDombo_Og0d> @chat,I don't know...
#203 [05:45] <MLGDombo_Og0d> @ACMaxForce that happens when...?
#204 [05:45] <ACMaxForce> When the minecraft client are tryng to open the game
#205 [05:45] <chat> I have antivirus and firewall disabled. im conencted directly to internet cable to the internet
#206 [05:45] <chat> still error
#207 [05:45] <MLGDombo_Og0d> @ACMaxForce when you press the Play button right
#208 [05:46] <ACMaxForce> Exacly.
#209 [05:46] <MLGDombo_Og0d> @ACMaxForce,what's your Java version?
#210 [05:46] <ACMaxForce> *Exactly
#211 [05:46] <ACMaxForce> Is the updated one
#212 [05:46] <ACMaxForce> let me see
#213 [05:47] <MLGDombo_Og0d> So,java 8?
#214 [05:47] <chat> Im trying to play the non-java minecraft version and it refuses to update the launcher
#215 [05:47] <MLGDombo_Og0d> Please wait @chat
#216 [05:47] <ACMaxForce> Yes , the 8 version
#217 [05:48] <MLGDombo_Og0d> Are you using mods?
#218 [05:49] <ACMaxForce> No.
#219 [05:49] <ACMaxForce> Its the first time i run this client...
#220 [05:49] <ACMaxForce> i never installed mine before...
#221 [05:51] <MLGDombo_Og0d> I think i have a fix @ACMaxForce
#222 [05:51] <ACMaxForce> what kinf of fix?
#223 [05:51] <ACMaxForce> *kind
#224 [05:52] <MLGDombo_Og0d> @ACMaxForce you are using Windows?
#225 [05:52] <ACMaxForce> Windows 7 32 bit
#226 [05:53] <CrystalMare> ew
#227 [05:53] <CrystalMare> 32bit
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#231 [05:53] <xXNexofXx> hi
#232 [05:54] <xXNexofXx> i need help
#233 [05:54] * CrystalMare is now known as Crystal|AFK
#234 [05:54] <MLGDombo_Og0d> Yes ?
#235 [05:54] <xXNexofXx> nothing fixed my computer and thought about playing some minecraft and when I open the game I left in Loading .. and not in PLAY .. I then noticed that when you give '' edit profile '' and then to versions not leave me any version .. do not know how to fix it, I took a few days trying everything
#236 [05:54] <MLGDombo_Og0d> Wait,please
#237 [05:54] <xXNexofXx> ok
#238 [05:54] <MLGDombo_Og0d> @ACMaxForce are you here?
#239 [05:54] <ACMaxForce> Yes.
#240 [05:55] <MLGDombo_Og0d> Install Windows x86 Online jre-7u80-windows-i586-iftw Java Version. Windows x86 Online 0.89 MB jre-7u80-windows-i586-iftw.exe
#241 [05:55] <MLGDombo_Og0d> Link is http://www.oracle.com/technetwork/es/java/javase/downloads/jre7-downloads-1880261.html
#242 [05:56] <MLGDombo_Og0d> @chat are you still here too?
#243 [05:56] <chat> im having a problem still my launcher cant update cause i get 404 error and SSL connection error. tried on different browsers same problem
#244 [05:56] <xXNexofXx> You tell me
#245 [05:56] <chat> yes
#246 [05:56] <MLGDombo_Og0d> @chat Try downloading this https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe
#247 [05:56] <xXNexofXx> MLGDombo_Og0d
#248 [05:56] <MLGDombo_Og0d> @xXNexofXx I will look into your problem now.
#249 [05:57] <xXNexofXx> okey
#250 [05:57] <chat> I want to use the non java version cause its faster and i dont have to wait for it to redownload files when it opens but i guess im stuck with java version till the links being broken with ssl get fixed :c
#251 [05:57] <chat> did you check my pastebin?
#252 [05:57] <chat> http://pastebin.com/t8gqDkDF
#253 [05:58] <MLGDombo_Og0d> @xXNexofXx Did you try opening a few times?
#254 [05:58] <xXNexofXx> yes
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#256 [05:58] <xXNexofXx> u need screnshoots
#257 [05:58] <MLGDombo_Og0d> Ok
#258 [05:59] <xXNexofXx> wait
#259 [05:59] <MLGDombo_Og0d> @chat I don't know how to fix your problem then,I'm sorry.
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#262 [06:00] <chris_> i made my acount long ago and i had only one question and now it asks three what should i do?
#263 [06:01] <MLGDombo_Og0d> @chris_ Did you migrate your account?
#264 [06:01] <xXNexofXx> look screshhoots... i dont have versions.. https://gyazo.com/ef169e759294efac77ca9f3cff30d532
#265 [06:01] <chat> theres no versions listed to select in the "versions" dropdown list
#266 [06:01] <MLGDombo_Og0d> Does it shows to you the Loading... button?
#267 [06:02] <MLGDombo_Og0d> @xXNexofXx
#268 [06:02] <xXNexofXx> I give run minecraft and I left in loading all the time
#269 [06:03] <chris_> no and i dont remember my email and i cant change it now
#270 [06:03] <MLGDombo_Og0d> @xXNexofXx is your Windows 64 bit or 32?
#271 [06:03] <xXNexofXx> 32 bits
#272 [06:04] <MLGDombo_Og0d> @xXNexofXx install this: http://www.java.net/download/jdk8/archive/b105/binaries/jre-8-ea-bin-b105-windows-i586-29_aug_2013.exe
#273 [06:04] <xXNexofXx> ok, wait
#274 [06:05] <MLGDombo_Og0d> @chris_ Can you login on the Mojang account with your username?
#275 [06:06] <chris_> yes but i cant go to settings or my profile because of those questions
#276 [06:06] <ACMaxForce> Having the same problem...
#277 [06:06] <MLGDombo_Og0d> @chris_ Did you migrate your account?
#278 [06:06] <chris_> NO
#279 [06:06] <MLGDombo_Og0d> @chris_ check this. https://account.mojang.com/migrate
#280 [06:07] <MLGDombo_Og0d> @ACMaxForce,what's your problem?
#281 [06:07] <chris_> cant open it it cant load
#282 [06:07] <MLGDombo_Og0d> @chris_ try using google chrome
#283 [06:08] <chris_> ok i did it and it still asks for the questions
#284 [06:08] <ACMaxForce> basically the same.
#285 [06:08] <xXNexofXx> I've already installed java, what it is the next step
#286 [06:08] <MLGDombo_Og0d> Nexof try now opening your launcher.
#287 [06:08] <xXNexofXx> ok
#288 [06:08] <MLGDombo_Og0d> @chris_ or @ACMaxForce,could you send me a screenshot of the page?
#289 [06:10] <xXNexofXx> not working MLGDombo_Og0d
#290 [06:10] <chris_> http://prntscr.com/8ec028
#291 [06:11] <ACMaxForce> http://postimg.org/image/7t37zxwuz/ac1ce661/
#292 [06:11] <xXNexofXx> look https://gyazo.com/bb0f96a4605131f0e8925626d43683db
#293 [06:12] <MLGDombo_Og0d> @ACMaxForce,your not using the genuine Minecraft Launcher.
#294 [06:12] <ACMaxForce> You are sayng im using a fake one?
#295 [06:13] <MLGDombo_Og0d> Yes.
#296 [06:13] <xXNexofXx> MLGDombo_Og0d ... not working ..
#297 [06:13] <ACMaxForce> But the problem are the client?
#298 [06:14] <MLGDombo_Og0d> @chris_ Log in into your Mojang Account,and when you are on the Security Questions page enter this page: https://account.mojang.com/me/changeSecretQuestions
#299 [06:14] <MLGDombo_Og0d> @xXNexofXx,I don't know how to fix your problem.Sorry
#300 [06:14] <MLGDombo_Og0d> @ACMaxForce,Download the Launcher on www.minecraft.net
#301 [06:15] <xXNexofXx> with whom I can talk to fix the problem
#302 [06:15] <chris_> i already told you i dont remember my email and i want to change it but the questions are blocking me
#303 [06:16] <MLGDombo_Og0d> @chris_ In the screenshot you sent me,I see your emial,how don't you remember it?
#304 [06:17] <ACMaxForce> I will not pay for a game witch probably will not work...
#305 [06:17] <MLGDombo_Og0d> @ACMaxForce,your using Cracked Minecraft?
#306 [06:17] <chris_> i cant log in that email i forgot the password of my email and i want to change it
#307 [06:18] <MLGDombo_Og0d> @chris_ Oh,I get it.Then try reseting your email password
#308 [06:18] <MLGDombo_Og0d> Now,I got to go.Cya!
#309 [06:18] <ACMaxForce> Cya
#310 [06:18] <ACMaxForce> thanks for your hel anyway
#311 [06:18] <ACMaxForce> ...
#312 [06:19] <ACMaxForce> help
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#314 [06:22] <xXNexofXx> what do I do now MLGDombo_Og0d
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#316 [06:22] <chat> can you point me to the latest java 8 update for 64-bit? i can't seem to find it but i need the full download installer (the online installer doesnt work)
#317 [06:26] <chris_> icant log in to my email
#318 [06:27] <xXNexofXx> i need admin for help..
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#332 [06:51] <Jeremias> Hello, I have a problem: When I will install the Minecraft.msi, comes an error, that calls: Unable to update the Minecraft Native Installer. Can you help me?
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#335 [06:57] <xGamerLikex> I,m spanish and my english isn't good but we can try
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#337 [06:57] <xGamerLikex> I have a problem with my drivers
#338 [06:57] <xGamerLikex> http://paste.ubuntu.com/12320295/
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#345 [07:08] <Soup_Ream> Hi my crash report says: java.lang.ArrayIndexOutOfBoundsException:4 Is there some way I can fix this or do I have to wait?
#346 [07:09] <Soup_Ream> This crash has been happening frequently and for at least 2 days and I am unable to open minecraft
#347 [07:11] <Soup_Ream> I don't even want to bother looking through the 200 pages of crashes listed on Mojang
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#354 [07:35] <bilingual_fr_en> Minecraft keeps crashes every time I press play from the launcher screen. Can someone help me.
#355 [07:36] * garcia [garcia@notlogged] has joined #minecrafthelp
#356 [07:36] <garcia> hola?
#357 [07:36] <garcia> sois los de mojang
#358 [07:37] <Andrio> ??> bilingual_fr_en launcher/crash-log
#359 [07:37] <Absol> bilingual_fr_en: We need to see your crash log, which appears after a crash.
#360 [07:37] <Absol> bilingual_fr_en: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#361 [07:37] <bilingual_fr_en> okay
#362 [07:37] <Andrio> garcia, no
#363 [07:37] <garcia> mira tengo un problema que me compre el minecraft al tener y claro no puedo tener el windows 10 beta
#364 [07:37] <garcia> espera
#365 [07:38] <bilingual_fr_en> this is my crash report
#366 [07:38] <bilingual_fr_en> http://paste.ubuntu.com/12320487/
#367 [07:38] <garcia> osea que el windows 10 beta no me deja tyenerlo full y encima el minecraft premium el codigo no me va entonces que hago
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#369 [07:39] <bilingual_fr_en> Absol here is my crash report http://paste.ubuntu.com/12320487/
#370 [07:39] <garcia> el minecraft beta de windows10 no me va no se porque
#371 [07:39] <garcia> podria hablar con uno de la compañia de mojang porfavor
#372 [07:40] <garcia> pasarrme con uno por ejemplo tommaso chechi
#373 [07:40] <garcia> el tommaso chechi
#374 [07:42] <garcia> hay alguien aqui
#375 [07:42] <garcia> soy jimenez
#376 [07:43] <bilingual_fr_en> Minecraft keeps crashes every time I press play from the launcher screen. Can someone help me. Here is the crash log http://paste.ubuntu.com/12320487/
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#383 [07:56] <gaccho> hello
#384 [07:56] <gaccho> hello
#385 [07:56] <bilingual_fr_en> hello
#386 [07:56] <gaccho> quien eres eres de los que trabajan en mojang
#387 [07:57] <gaccho> quien eres
#388 [07:57] <gaccho> sere neiuq
#389 [07:57] <gaccho> eee y ese idioma
#390 [07:58] <Andrio> ??> bilingual_fr_en win/DXDiag
#391 [07:58] <Absol> bilingual_fr_en: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#392 [07:58] <gaccho> hola
#393 [07:59] <bilingual_fr_en> I have already tried those instructions that is why I am here
#394 [07:59] <gaccho> vale
#395 [07:59] <gaccho> una cosa
#396 [07:59] <gaccho> sigues ai
#397 [08:00] <bilingual_fr_en> DXDiag http://paste.ubuntu.com/12320581/
#398 [08:00] <gaccho> perdone
#399 [08:00] <gaccho> una cosa
#400 [08:00] <gaccho> mira me compre el minecraft no?
#401 [08:01] <Delaxarnyazer> ??> gaccho lang/es
#402 [08:01] <Absol> gaccho: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#403 [08:02] <bilingual_fr_en> DXDiag http://paste.ubuntu.com/12320581/
#404 [08:02] <gaccho> well look I bought minecraft and code windows mineccraft 1o0 beta does not want me to go so if you can give me having otroi code7
#405 [08:03] <Andrio> bilingual_fr_en, is there anything available on Windows Update?
#406 [08:03] <gaccho> waiting
#407 [08:04] <bilingual_fr_en> it is downloading something now???...
#408 [08:04] <gaccho> do not you have to call and talk in Spanish
#409 [08:04] <gaccho> you can call me
#410 [08:05] <gaccho> in skype
#411 [08:05] <bilingual_fr_en> but it doesn't seem to be a driver update
#412 [08:07] <bilingual_fr_en> i've tried using intel driver update
#413 [08:07] <gaccho> I'm happy because I talk to the company Mojang is incredible but look was 32 bits was not worth me because I had to have 64 bits but now I have 64 bits but the code does not go to me then and tried to talk to you have if you can do something my account minecraft is gachomeu2015 and bought the minecraft look at registered Users
#414 [08:07] <bilingual_fr_en> it doesn't even say there is a driver there
#415 [08:08] <gaccho> Tommaso know
#416 [08:08] <gaccho> You know who is
#417 [08:08] <gaccho> tommaso
#418 [08:09] <gaccho> cchechi
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#422 [08:11] <gaccho> is there someone
#423 [08:12] <gaccho> hello
#424 [08:13] <gaccho> hay alguien aqui
#425 [08:13] <gaccho> en este chat
#426 [08:14] * krivens [krivens@notlogged] has joined #minecrafthelp
#427 [08:14] <gaccho> hello
#428 [08:15] <krivens> Hi "I NEED HELP", cant see name change option on "https://account.mojang.com/me" can anyone tell me how to change mu IGN, please
#429 [08:15] <gaccho> can you help me
#430 [08:16] <krivens> what with>
#431 [08:16] <gaccho> what
#432 [08:16] <gaccho> what do you say
#433 [08:16] <krivens> gaccho, i may be able to help you but need help changing my minecraft username too
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#435 [08:17] <krivens> Eric: Hi "I NEED HELP", cant see name change option on "https://account.mojang.com/me" can anyone tell me how to change mu IGN, please
#436 [08:17] <erik> hello
#437 [08:17] <gaccho> noo change my name
#438 [08:17] <gaccho> esque look I do not buy the minecraft
#439 [08:17] <gaccho> noooo
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#441 [08:18] <gaccho> Do not write anything translator
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#444 [08:19] <krivens> Hi "I NEED HELP", cant see name change option on "https://account.mojang.com/me" can anyone tell me how to change mu IGN, please
#445 [08:19] <gachomeu2015> hello
#446 [08:19] <krivens> hi
#447 [08:19] <gachomeu2015> necesito ayuda
#448 [08:19] <gachomeu2015> It is on pocket edition
#449 [08:20] <gachomeu2015> I need help
#450 [08:20] <krivens> PC eddition, kippe Option Namensänderung siehe "https://account.mojang.com/me" kann mir jemand sagen, wie man mu IGN zu ändern, bitte
#451 [08:20] <krivens> whats up. I know some things
#452 [08:20] <gachomeu2015> no hmm
#453 [08:20] <CubeTheThird> krivens, what is your minecraft username?
#454 [08:21] <krivens> Blackbeth
#455 [08:21] <gachomeu2015> gachomeu2015
#456 [08:21] <gachomeu2015> look at the Windows 10 beta is not me
#457 [08:21] <krivens> want to change to Krivens if avalible
#458 [08:21] <krivens> on vista
#459 [08:22] <gachomeu2015> do not!
#460 [08:22] <CubeTheThird> krivens, do you see your username (Blackbeth) listed on account.mojang.com/me ?
#461 [08:22] <gachomeu2015> in window 10
#462 [08:22] <krivens> no, can we post screen shots,
#463 [08:22] <gachomeu2015> nooo
#464 [08:22] <CubeTheThird> krivens, you can, but what you describe suggests you are logged in with the wrong email address
#465 [08:22] <gachomeu2015> It is the code
#466 [08:23] <krivens> hmm will try relogging
#467 [08:23] <Lord_Ralex> gachomeu2015, no one is talking to you
#468 [08:23] <gachomeu2015> quien eres
#469 [08:23] <gachomeu2015> mi cuenta d eminecraft es patata
#470 [08:23] <krivens> NOOB! TY I am syuch a noob
#471 [08:23] <Lord_Ralex> ??> gachomeu2015 lang/es
#472 [08:23] <Absol> gachomeu2015: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#473 [08:24] <krivens> ty for the fix
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#485 [08:37] <redstonejjl> i try to download minecraft for window 10, after I log in to microsoft account and click redeem, the page say webpage no longer available. I try again for the second time but it says already redeemed.. please help
#486 [08:38] <polnuim231> I am getting an error of "Unable to update the Minecraft Native Lauhcer" what do I do?
#487 [08:38] <Andrio> redstonejjl, try logging in to the Windows Store with the same account and see if it'll let you download it
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#490 [08:39] <redstonejjl> thanks andrio, will try out now
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#496 [08:45] <Chr> http://paste.ubuntu.com/12320833/
#497 [08:46] <CubeTheThird> Chr, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
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#500 [08:46] <Chr> thank you, so I need windows 7 version of mincraft
#501 [08:47] <CubeTheThird> Chr, .. no. You need windows 7
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#504 [08:47] <Chr> got it
#505 [08:48] <Chr> what is a new graphics card and where can I buy one
#506 [08:48] <CubeTheThird> Chr, is your computer a laptop?
#507 [08:49] <Chr> yes but I also have a desktop but I think it has windows "really old" or something ancient on it
#508 [08:50] <CubeTheThird> Chr, well you can't install a new graphics card in a laptop. Have you tried playing the game on that desktop?
#509 [08:51] <Chr> not yet but I can try that now, thanks
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#512 [08:54] <Darkys> pixel fromat not accelerated, I can't acces minecraft anymore, it used to work on windows 7 but when i upgraded to windows 10, it stopped.
#513 [08:55] <CubeTheThird> Darkys, do you have a dxdiag report?
#514 [08:55] <Darkys> yes i do
#515 [08:55] <Darkys> http://paste.ubuntu.com/12320912/
#516 [08:57] <Darkys> can u tell whats wrong?
#517 [08:58] <CubeTheThird> Darkys, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#518 [08:59] <Darkys> if i get a new graphics card, will it work?
#519 [08:59] <CubeTheThird> Darkys, your computer is a desktop?
#520 [08:59] <Darkys> yes
#521 [09:00] <Darkys> are there any other solutions possible
#522 [09:00] <CubeTheThird> Darkys, you could, in theory, install a new graphics card then. Your computer is quite old though, so in all honesty a newer computer would be a better investment. You will however not be able to run the game with windows 10 as-is
#523 [09:01] <Darkys> ok thank you
#524 [09:01] <Darkys> some bad news but whatever
#525 [09:02] <Darkys> bye.
#526 [09:02] <Darkys> ;(
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#528 [09:03] <redstonejjl> I log in window store for minecraft 10, and it says We are sorry, the page you requested cannot be found. I tried ealier to redeem, got the same message after I hit the redeem also. any idea?
#529 [09:03] <CubeTheThird> redstonejjl, you might want to contact Microsoft support about that one
#530 [09:14] * MattOfflineMc is now known as Mata
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#536 [09:25] <dinosoria> I want to play at minecraft but it tell me to login but I don't remember my password so I tell for a new password but I don't have any email?
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#538 [09:26] <CubeTheThird> dinosoria, how long have you waited for the email?
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#541 [09:27] <dinosoria> about 30 minutes
#542 [09:27] * Kirito is now known as Bell
#543 [09:27] <CubeTheThird> dinosoria, please test all your emails here: http://www.minecraft.net/retrievename
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#546 [09:28] <dinosoria> that's what I did
#547 [09:29] <dinosoria> But it's not my email it's my friend email
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#550 [09:30] <CubeTheThird> dinosoria, so it's your friend's minecraft account?
#551 [09:30] <dinosoria> but he don't remember the password
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#555 [09:30] <CubeTheThird> dinosoria, if he doesn't get the email within 1 hour, he will have to contact Mojang
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#557 [09:30] <dinosoria> no it's my account but he offered it to me
#558 [09:30] <CubeTheThird> ??> dinosoria mojang/email
#559 [09:30] <Absol> dinosoria: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#560 [09:30] <Absol> dinosoria: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#561 [09:31] <CubeTheThird> dinosoria, and, just so you know, it's a violation of the EULA to give an account to someone else
#562 [09:31] <Agil7054> does anyone know why my minecraft would be unable to update the native launcher?
#563 [09:31] <CubeTheThird> Agil7054, what anti-virus and firewall software do you have?
#564 [09:31] <dinosoria> I don't know but he don't play anymore
#565 [09:31] <Agil7054> just avast antivirus
#566 [09:31] <Agil7054> and i have tried disabling it
#567 [09:32] <Agil7054> but it didnt help
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#569 [09:32] <CubeTheThird> Agil7054, try reinstalling the game from minecraft.net/download. Choose repair when you install it
#570 [09:32] <Agil7054> ok, be right back
#571 [09:32] <dinosoria> and the email is for me and him
#572 [09:33] <dinosoria> he never play at minecraft
#573 [09:33] <dinosoria> my friends just paid me the account
#574 [09:33] <Agil7054> tried it, still didnt work
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#577 [09:34] <dinosoria> it's no a violation
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#581 [09:35] <mpa> hello
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#600 [10:00] <Jeremias> Hey, I've got a problem: I can't install the minecraft.msi. Can you help me?
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#609 [10:11] <Niki3000> http://paste.ubuntu.com/12321358/
#610 [10:12] <Niki3000> can not play mincraft because the graphic driver is not ok. No update avail
#611 [10:12] <Lord_Ralex> You have to downgrade back to Windows 7. Your video chipset is not supported on 10.
#612 [10:12] <Niki3000> in the past above you see the grapfic information from my pc
#613 [10:13] <Niki3000> the pc is not the newest ;-)
#614 [10:13] <Niki3000> but win10 runs ok
#615 [10:13] <Lord_Ralex> It is not supported on your machine.
#616 [10:13] <Lord_Ralex> It might run, but running is not supporting.
#617 [10:13] <Niki3000> ah ok
#618 [10:13] <Niki3000> but i want to use win10. i can not play the game here?
#619 [10:14] <Lord_Ralex> You would not be able to play that edition of Minecraft. You can try the Minecraft: Windows 10 Edition, but I make no promises.
#620 [10:15] <Jeremias> Hey, I've got a problem: I can't install the minecraft.msi. Can you help me?
#621 [10:15] <Niki3000> ok thx lord_relax
#622 [10:16] <Niki3000> is one way that i install a new grapficcard?
#623 [10:17] <Niki3000> graphiccard
#624 [10:17] <Lord_Ralex> Niki3000, if you have a desktop, it is possible, but you have really old hardware, and should look at a new computer in the long run.
#625 [10:18] <Niki3000> youré right. but a new pc cost much more.
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#629 [10:23] <Guest63220> Minecraft pe can we put stuff in chests now. If not what is the point of giving us armour and potions.
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#633 [10:26] * berg [berg@notlogged] has joined #minecrafthelp
#634 [10:26] <berg> Hey i have a question where can i report a server ? He sell for Realmoney Ranks
#635 [10:27] <Jeremias> Berg Sells he VIP or Ranks in games?
#636 [10:27] <berg> He sell Ranks
#637 [10:28] <berg> without rank you have iron armor with good ranks a diamond armor protection 3
#638 [10:29] <Jeremias> https://help.mojang.com/customer/portal/articles/1647288
#639 [10:29] <Jeremias> Look here
#640 [10:29] * rick1531 [rick1531@notlogged] has joined #minecrafthelp
#641 [10:29] <berg> can i by this link easy report the server with the ip ?
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#643 [10:29] <berg> and sry my english is bad
#644 [10:29] <rick1531> ww
#645 [10:30] <Jeremias> berg look at the Link, which I have send you
#646 [10:30] <berg> ok ty
#647 [10:32] <rick1531> I 'm at the beginning of the screen and then I'm not on there
#648 [10:32] <rick1531> ?
#649 [10:33] <Jeremias> Hello, I've got a problem: When I start Minecraft, it will download the launcher, but then comes the error: "Unable to download the Minecraft Native Launcher". Can you help me?
#650 [10:34] <Clock> ??> Jeremias dl/win/alternate
#651 [10:34] <Absol> Jeremias: Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
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#655 [10:36] <Jeremias> Thanks. But why comes the error?
#656 [10:37] * rivercity2 [rivercity2@notlogged] has joined #minecrafthelp
#657 [10:37] <Jeremias> I had before the .msi Launcher without issues...
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#659 [10:38] <rivercity2> Ok so i need to change my email/ SQ and when i try to send the email to my email it says i sent one 2 hours ago and the last time i sent was like 3 days ago pls help me
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#661 [10:39] <rivercity2> Ok so i need to change my email/ SQ and when i try to send the email to my email it says i sent one 2 hours ago and the last time i sent was like 3 days ago pls help me!
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#665 [10:40] <rivercity2> Ok so i need to change my email/ SQ and when i try to send the email to my email it says i sent one 2 hours ago and the last time i sent was like 3 days ago pls help me
#666 [10:41] <Clock> ??> rivercity2 account/send-email
#667 [10:41] <Absol> rivercity2: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#668 [10:41] <rivercity2> thats the thing i dont have it
#669 [10:41] <rivercity2> Clock
#670 [10:41] <rivercity2> wait what
#671 [10:42] <Clock> ??> rivercity2 account/trans-id
#672 [10:42] <Absol> rivercity2: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
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#674 [10:44] <rivercity2_> Clock
#675 [10:44] <rivercity2_> does mojang have a number i can call?
#676 [10:45] * ACMaxForce [ACMaxForce@notlogged] has joined #minecrafthelp
#677 [10:45] <rivercity2_> Hello?
#678 [10:45] * rivercity2 [rivercity2@notlogged] has quit. (Ping timeout: 204 seconds)
#679 [10:45] <ACMaxForce> Hi
#680 [10:45] <rivercity2_> Does mojang have a number i can call
#681 [10:45] * kuzeybabagf [kuzeybabagf@notlogged] has joined #minecrafthelp
#682 [10:45] <ACMaxForce> you can check on the website
#683 [10:46] <rivercity2_> i have
#684 [10:46] <rivercity2_> dont know where to check
#685 [10:46] <Clock> no mojang does not have a number
#686 [10:46] <ACMaxForce> www.minecraft.net
#687 [10:46] <ACMaxForce> yyou can send a email.
#688 [10:47] * leonardo [leonardo@notlogged] has joined #minecrafthelp
#689 [10:47] <ACMaxForce> For more informations visit the website.
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#692 [10:48] <NicoDMG> My Minecon cape Link don't work its already reedemd
#693 [10:49] <ACMaxForce> http://pastebin.com/XE5tPb5R
#694 [10:49] <ACMaxForce> Starting Game Problem.
#695 [10:49] <Clock> ACMaxForce, post the contents of this file C:\Users\Zita\AppData\Local\Temp\\hs_err_pid2688.log via pastebin
#696 [10:50] <rivercity2_> clock
#697 [10:51] <ACMaxForce> http://pastebin.com/LRu9MUp7
#698 [10:53] <Clock> ??> ACMaxForce win/dxdiag
#699 [10:53] <Absol> ACMaxForce: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#700 [10:54] <rivercity2_> anyway i can contact mojnag besides email pls tell me
#701 [10:56] <Clock> you can't
#702 [10:57] <ACMaxForce> http://pastebin.com/8sryaG9x
#703 [10:57] <ACMaxForce> DxDiag
#704 [10:59] <rivercity2_> if i cant then how to i make it where mojang will let me send a email to my email pls i need to done
#705 [11:00] <Clock> ACMaxForce, try downloading and installing the catalyst software suit here: http://support.amd.com/de-de/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2032
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#707 [11:05] * ModestPasta [ModestPasta@notlogged] has joined #minecrafthelp
#708 [11:05] <ModestPasta> guys i my mc account says my passwords wrong and i have changed 4 times still not working
#709 [11:07] * Mata is now known as MattOfflineMc
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#711 [11:08] <LadyLorax> I am having trouble with my launcher
#712 [11:08] <ModestPasta> how can i help you
#713 [11:08] <ModestPasta> what problem
#714 [11:08] <LadyLorax> it is saying that it is unable to pdate
#715 [11:08] <ModestPasta> whats it doing
#716 [11:08] <LadyLorax> *update
#717 [11:08] <ModestPasta> pdate
#718 [11:08] <ModestPasta> oh right
#719 [11:08] <ModestPasta> any error code
#720 [11:08] * polnuim231 [polnuim231@notlogged] has joined #minecrafthelp
#721 [11:09] <LadyLorax> no
#722 [11:09] <ModestPasta> right
#723 [11:09] <ModestPasta> il be right back
#724 [11:09] <LadyLorax> it just says unable to update Minecraft Native Launcher
#725 [11:09] <rivercity2_> if i cant then how to i make it where mojang will let me send a email to my email pls i need to done
#726 [11:10] <polnuim231> hello, whenever i try to launch minecraft, from the exe or the installed version, I get an error that says "Unable to update the Minecraft Native Launcher" Ive tried restarting computer, messing with firewall, and messing with security software.
#727 [11:10] <ModestPasta> right
#728 [11:10] <ModestPasta> i have got a fix for the update problem
#729 [11:10] <LadyLorax> ok
#730 [11:10] <ModestPasta> right
#731 [11:10] <ModestPasta> 1st thing
#732 [11:10] <ModestPasta> any virus protection apps newly istannd resently
#733 [11:10] <ModestPasta> recent not old
#734 [11:10] <polnuim231> no
#735 [11:11] <ModestPasta> right
#736 [11:11] <LadyLorax> mcafe
#737 [11:11] <ModestPasta> well
#738 [11:11] <Clock> ??> ModestPasta login/throttle
#739 [11:11] <Absol> ModestPasta: Your login is being throttled, which will prevent you from logging in.
#740 [11:11] <Absol> ModestPasta: You will have to wait 3 hours without logging in for it to reset.
#741 [11:11] <ModestPasta> what
#742 [11:11] <polnuim231> it sat overnight and still didnt work
#743 [11:11] <ModestPasta> my login is beeing throlled
#744 [11:11] <ModestPasta> right
#745 [11:11] <ModestPasta> quick
#746 [11:11] <ModestPasta> download java again
#747 [11:11] <Clock> ??> LadyLorax av/mcafee/uninstall
#748 [11:11] <Absol> LadyLorax: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#749 [11:12] <polnuim231> Thx pasta, il give it a try
#750 [11:12] <ModestPasta> ok
#751 [11:12] <LadyLorax> ok done
#752 [11:12] <ModestPasta> but delte recent virus checkers if u got it rescent then mc stopped
#753 [11:12] <rivercity2_> if i cant then how to i make it where mojang will let me send a email to my email pls i need to done
#754 [11:12] <ModestPasta> right anyone got a fix for this
#755 [11:13] <ModestPasta> ok river
#756 [11:13] <rivercity2_> ?
#757 [11:13] <ModestPasta> but my mc says my passwords wrong so i reset it
#758 [11:13] * Lord_Ralex kicked rivercity2_ from #minecrafthelp (Reason: ivercity2_ :You were told what to do, do it)
#759 [11:13] <ModestPasta> 4 times and it said it wrong password
#760 [11:13] <Lord_Ralex> ModestPasta, it's called waiting 3 hours.
#761 [11:13] <ModestPasta> oh right
#762 [11:14] <ModestPasta> cya guys then
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#764 [11:15] <ACMaxForce> clock are you here?
#765 [11:15] <polnuim231> Modest pasta, downloaded java, and still getting same error. should I wait another 3 hours amd try again
#766 [11:17] <Clock> polnuim231, what antivirus do you have?
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#769 [11:17] <ACMaxForce> Clock i already install catalist... still not working.
#770 [11:18] <polnuim231> windows defender
#771 [11:18] <polnuim231> i removed norton because i dislike it
#772 [11:18] <Clock> ACMaxForce, can you give me an updated dxdiag log?
#773 [11:19] <ACMaxForce> Sure
#774 [11:19] <Clock> ??> polnuim231 tools/hjt
#775 [11:19] <Absol> polnuim231: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#776 [11:19] <Absol> polnuim231: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#778 [11:19] <rivercity2_> Could not confirm your identity when i my question where right help me psl
#779 [11:20] <Lord_Ralex> rivercity2_, did email Mojang mean nothing?
#780 [11:20] <Lord_Ralex> rivercity2_, you have to email Mojang, so do that.
#781 [11:20] <polnuim231> I will get right on that. thanks
#782 [11:20] <rivercity2_> i did
#783 [11:20] <rivercity2_> and its been like 2 weeks
#784 [11:20] <rivercity2_> and no respond
#785 [11:20] <Lord_Ralex> rivercity2_, you have to wait for them to reply, they have a backlog they are working through
#786 [11:20] <Lord_Ralex> We cannot help with it
#787 [11:21] <rivercity2_> lord who r u even JW
#788 [11:21] <Lord_Ralex> rivercity2_, why does it matter?
#789 [11:21] * rivercity2 [rivercity2@notlogged] has quit. (Ping timeout: 204 seconds)
#790 [11:21] <rivercity2_> ok
#791 [11:22] <polnuim231> http://paste.ubuntu.com/12321812/
#792 [11:22] <ACMaxForce> http://pastebin.com/cuCs6cS3
#793 [11:22] <ACMaxForce> DxDiag Log
#794 [11:22] <Lord_Ralex> ACMaxForce, your computer is too old for Windows 7
#795 [11:22] <Lord_Ralex> In fact, it does not meet the game's requirements.
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#798 [11:24] <Clock> ??> polnuim231 av/adwcleaner
#799 [11:24] <Absol> polnuim231: ADWCleaner is an utility to clean a PC which is infested with malware.
#800 [11:24] <Absol> polnuim231: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
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#803 [11:24] <LadyLorax> hi my native launcher is still not working
#804 [11:25] <Guest72919> whenever i try to buy minecraft it says that there is an error what can i do?
#805 [11:25] <Clock> ??> LadyLorax tools/hjt
#806 [11:25] <polnuim231> ok what do i do with it absol
#807 [11:25] <ACMaxForce> "does not meet the game´s requirements. i already runned the game in a worst pc ;)
#808 [11:25] <Absol> LadyLorax: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#809 [11:25] <Absol> LadyLorax: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#810 [11:25] <Lord_Ralex> ACMaxForce, it might run, but I am certain it was awful
#811 [11:25] <Lord_Ralex> ACMaxForce, it also does not change the fact that machine is just too old at this point
#812 [11:25] <ACMaxForce> It was normal.
#813 [11:26] <Clock> polnuim231, do a full scan with it
#814 [11:26] <CaptPiltus> I basicly have a graphics driver problem. I have a AMD graphics driver and Minecraft says i have to update it. but whenever i run the auto decector
#815 [11:26] <ACMaxForce> Anyway, can you help me solve the problem?
#816 [11:26] <Clock> CaptPiltus, post the link to your dxdiag
#817 [11:26] <Lord_Ralex> ACMaxForce, go back to Vista if you want anything remotely supported
#818 [11:26] <Lord_Ralex> ACMaxForce, but your solution really is a new computer.
#819 [11:27] <CaptPiltus> I basicly have a graphics driver problem. I have a AMD graphics driver and Minecraft says i have to update it. but whenever i run the auto detector it says they can't find an update... Please help! Here is a link of my problem: http://paste.ubuntu.com/12321819/
#820 [11:27] <Guest72919> why cant i buy minecraft?
#821 [11:27] <Clock> CaptPiltus, your graphics card is not supported on windows 8.1, downgrade to windows 8, get a new graphics card or use a different computer
#822 [11:27] <polnuim231> ok it did scan. now what?
#823 [11:28] <Clock> polnuim231, restart the computer, then try mc
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#827 [11:28] <ACMaxForce> Thanks for the helps guys.
#828 [11:28] <ACMaxForce> Cya.
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#831 [11:29] <Guest72919> i cant buy minecraft when ever i putin the information in to the thing it just gives me an error
#832 [11:29] <Guest72919> put in*
#833 [11:30] <Clock> ??> Guest72919 scold/error
#834 [11:30] <Absol> Guest72919: It's not helpful to just say "Some error" or "Some message". We need to know exactly what error(s) you are getting in order to tell you what it means.
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#837 [11:30] <Guest72919> ok give me a minute to get the error back up
#838 [11:31] <LadyLorax> the hacker thing does not say anything about minecraft though
#839 [11:31] <LadyLorax> i did a scan
#840 [11:31] * polnuim231 [polnuim231@notlogged] has quit. (Ping timeout: 204 seconds)
#841 [11:32] <Clock> LadyLorax, give us the link to the log it created
#842 [11:32] <Guest72919> An error occurred while placing order, please verify credit card info and try again
#843 [11:32] <Guest72919> that is what im getting
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#845 [11:33] <polnuim231_> clock, after restarting computer, im still getting the same error
#846 [11:33] <LadyLorax> how do i do that
#847 [11:34] <Clock> ??> polnuim231_ dl/win/alternate
#848 [11:34] <Absol> polnuim231_: Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#849 [11:34] <Clock> LadyLorax, copy and paste your browsers address bar
#850 [11:34] <Guest72919> it is still not letting me purchase the game
#851 [11:34] <Clock> Guest72919, call up your bank and make sure they allow international transactions
#852 [11:35] <polnuim231_> That worked, thank you very much clock!
#853 [11:35] <Guest72919> ..... wow ..... ok thanks.... can't believe i didn't even think of that
#854 [11:36] <LadyLorax> https://drivenotepad.appspot.com/app?state=%7B%22ids%22:%5B%220B_AxxWNOSf0TZ3JQZVlCRGxvY0U%22%5D,%22action%22:%22open%22%7D
#855 [11:36] <LadyLorax> try that
#856 [11:37] <Guest72919> ill just go out and buy a prepaid card
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#858 [11:38] <Clock> ??> LadyLorax dl/win/alternate
#859 [11:38] <Absol> LadyLorax: Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
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#862 [11:40] <LadyLorax> Thank you
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#865 [11:41] <temp1> ??< index
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#871 [11:54] <Adamtabaka2007> I have a problem were I just bought this game, installed it, logged in and download it, but I can't open it. It keeps getting crash report before I can even played it. I have been on ubuntu pastebin and this is my link: http://paste.ubuntu.com/12321961/ please help! I really love minecraft but now I CAN'T even open it!
#872 [11:55] <CubeTheThird> Adamtabaka2007, one moment
#873 [11:56] <CubeTheThird> Adamtabaka2007, download and install catalyst software: http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2064
#874 [11:57] <Adamtabaka2007> thanks
#875 [11:57] <CubeTheThird> Adamtabaka2007, and please note, your graphics card is not supported on newer editions of windows, so doing an upgrade would not be recommended
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#878 [12:01] <berg> Hello?
#879 [12:02] <CubeTheThird> hello berg
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#881 [12:02] <berg> https://help.mojang.com/customer/portal/articles/1647288 here have i report a server
#882 [12:02] <berg> how long need the support ?
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#884 [12:02] <CubeTheThird> berg, we do not have any information about what Mojang does (or when) anything pertaining to reported servers
#885 [12:03] <Lord_Ralex> berg, it is a submit and forget. You do not get any notification about what happens.
#886 [12:03] <Lord_Ralex> You submit, you find a new server, and you move on.
#887 [12:03] <berg> ah ok
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#919 [12:50] <IIIIMinecraftPro> hello Peeps
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#921 [12:51] <IIIIMinecraftPro> hellllllllllo
#922 [12:51] <IIIIMinecraftPro> hell o
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#936 [13:08] <cheese> everytime i go on minecraft i go a server then it crashes
#937 [13:08] <IIIIMinecraftPro> hello guyz
#938 [13:08] <cheese> hi
#939 [13:08] <IIIIMinecraftPro> cheese u use mods
#940 [13:08] <cheese> no
#941 [13:08] <IIIIMinecraftPro> ok
#942 [13:09] <IIIIMinecraftPro> Minimum Requirements: CPU: Intel Pentium D or AMD Athlon 64 (K8) 2.6 GHz RAM: 2GB GPU (Integrated): Intel HD Graphics or AMD (formerly ATI) Radeon HD Graphics with OpenGL 2.1 GPU (Discrete): Nvidia GeForce 9600 GT or AMD Radeon HD 2400 with OpenGL 3.1 HDD: At least 200MB for Game Core and Other Files Java 6 Release 45
#943 [13:09] <IIIIMinecraftPro> make sure u have this requirments
#944 [13:09] <cheese> everything was fine but then i added twitch and now it wont work
#945 [13:10] <IIIIMinecraftPro> ohh ok
#946 [13:10] <Socki> New launcher released yesterday (according to internet). When I try to play game (via launcher) it attempts to download the new launcher and always fails abot 20% into the download. Turned off firewalls. Still happens. WIndows 7, pc. Minecraft was last successfully played two days ago with an internet connection so it should be farily updated.
#947 [13:10] <IIIIMinecraftPro> so do one thing'
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#950 [13:11] <cheese> what sould i do ?
#951 [13:11] <cheese> *should
#952 [13:11] <IIIIMinecraftPro> cheese right click windows icon
#953 [13:11] <cheese> ya
#954 [13:11] <IIIIMinecraftPro> then go in system
#955 [13:11] <IIIIMinecraftPro> and check
#956 [13:11] <cheese> the settings cuz i hav windows 8
#957 [13:11] <IIIIMinecraftPro> then say me
#958 [13:12] <cheese> where do i say tht cuz i hav windows 8
#959 [13:12] <IIIIMinecraftPro> uu can right click on windows 8 also
#960 [13:12] <cheese> oh ok
#961 [13:12] <IIIIMinecraftPro> at the left bottom
#962 [13:12] <cheese> found tht
#963 [13:13] <IIIIMinecraftPro> ok go on system and make sure u have all that
#964 [13:13] <IIIIMinecraftPro> Minimum Requirements: CPU: Intel Pentium D or AMD Athlon 64 (K8) 2.6 GHz RAM: 2GB GPU (Integrated): Intel HD Graphics or AMD (formerly ATI) Radeon HD Graphics with OpenGL 2.1 GPU (Discrete): Nvidia GeForce 9600 GT or AMD Radeon HD 2400 with OpenGL 3.1 HDD: At least 200MB for Game Core and Other Files Java 6 Release 45
#965 [13:13] <IIIIMinecraftPro> java 8 also works
#966 [13:13] <Socki> (1) Would like to play Minecraft (can't, it won't closes after it fails to update the launcher, it's stuck in a loop), even if on older launcher. (2) Would like the new launcher, because I'd like to get rid of Java. Are the servers too busy? Is there a way to play the game on older server until this "storm" stops? (if that was the problem)
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#968 [13:14] <Lord_Ralex> cheese, we need to know what the crash report says. Please copy your crash report and share it using http://paste.ubuntu.com
#969 [13:14] <Lord_Ralex> ??> Socki launcher/log
#970 [13:14] <Absol> Socki: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#971 [13:14] <Absol> Socki: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#972 [13:14] <Socki> There is no launcher. I had one earlier post, did you see that one?
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#974 [13:14] <cheese> i have checked tht
#975 [13:14] <Lord_Ralex> Socki, are you on Windows?
#976 [13:15] <Socki> Lord: yes.
#977 [13:15] <Socki> New launcher released yesterday (according to internet). When I try to play game (via launcher) it attempts to download the new launcher and always fails abot 20% into the download. Turned off firewalls. Still happens. WIndows 7, pc. Minecraft was last successfully played two days ago with an internet connection so it should be farily updated.
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#981 [13:15] <cheese> i will post mycrash report
#982 [13:15] <Lord_Ralex> Socki, please provide the C:\Program Files (x86)\Minecraft\nativelog.txt file and share it using http://paste.ubuntu.com
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#984 [13:16] <Socki> Lord: I will attempt that.
#985 [13:16] <DoINeedHelp> i need help my minecraft always crashes
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#987 [13:16] <cheese> i sent tht for u on the link Lord_Ralex
#988 [13:16] <DoINeedHelp> when i play
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#990 [13:16] <Lord_Ralex> cheese, you have to give us the link to the page it took you to
#991 [13:17] <cheese> what
#992 [13:17] <Lord_Ralex> cheese, it took you to a page. We need the link to that page.
#993 [13:17] <DoINeedHelp> cheese copy the url and paste it here he says
#994 [13:17] <gugus460> hi, i launched a solo map and the game crashed. Some ideas?
#995 [13:17] <Lord_Ralex> ??> gugus460 launcher/crash-report
#996 [13:17] <Lord_Ralex> ??> gugus460 launcher/crash-log
#997 [13:17] <Absol> gugus460: We need to see your crash log, which appears after a crash.
#998 [13:17] <Absol> gugus460: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#999 [13:18] <gugus460> ok i do it
#1000 [13:18] <DoINeedHelp> lord ill give my crash report
#1001 [13:18] <cheese> http://paste.ubuntu.com/12322585/
#1002 [13:18] <cheese> there ^^^^
#1003 [13:19] <Lord_Ralex> cheese, that is not a crash report
#1004 [13:19] <Lord_Ralex> That is your launcher log, which is not a crash report
#1005 [13:19] <Socki> @Lord_Ralex : I searched for "nativelog" in my Minecraft folder and nothing came up. Can you give me the folder(s) it's in?
#1006 [13:19] <Lord_Ralex> Socki, are you using the exe or msi
#1007 [13:19] <cheese> where do i get my crash report
#1008 [13:19] <DoINeedHelp> http://paste.ubuntu.com/12322601/ here when i lanch the game it ccrahes
#1009 [13:19] <Alec_Sander> I need help. there says it's a problem while trying to render aspects of game. please help
#1010 [13:20] <Lord_Ralex> ??> cheese launcher/crash-log
#1011 [13:20] <Absol> cheese: We need to see your crash log, which appears after a crash.
#1012 [13:20] <Absol> cheese: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1013 [13:20] <Lord_Ralex> Alec_Sander, you should have a dxdiag report for us. Please provide it.
#1014 [13:20] <DoINeedHelp> lord me
#1015 [13:20] <Alec_Sander> i knoknow i know i do all that things but doesn't work
#1016 [13:20] <Socki> Lord, Not sure. I have always used the game via the Launcher that Minecraft suggests on their site (not the "no launcher .exe" version). Legal copy from Minecraft and all that.
#1017 [13:21] <cheese> where do i get it though i dont understand sorry
#1018 [13:21] <Lord_Ralex> Socki, then the file would be in the C:\Program Files (x86)\Minecraft folder
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#1020 [13:21] <Lord_Ralex> cheese, if your game is crashing, it's the text that you see.
#1021 [13:21] <gugus460> here is the link
#1022 [13:21] <gugus460> http://paste.ubuntu.com/12322620/
#1023 [13:21] <gamerBS> mt minecraft he not login
#1024 [13:22] <cheese> it is i sent it to u but u said tht was my log in
#1025 [13:22] <Lord_Ralex> ??> gugus460 tools/hjt
#1026 [13:22] <Absol> gugus460: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1027 [13:22] <Absol> gugus460: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1028 [13:22] <Lord_Ralex> cheese, that is not the crash report. You gave us the game output, which is not a crash report.
#1029 [13:22] <Lord_Ralex> cheese, Absol explained where to get a crash report
#1030 [13:23] <DoINeedHelp> http://paste.ubuntu.com/12322601/ please solve my i have craches when i launch
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#1032 [13:23] <Socki> <b>Lord</b> Here is the link to the filelog http://paste.ubuntu.com/12322624/
#1033 [13:23] <Lord_Ralex> ??> Socki tools/hjt
#1034 [13:23] <Absol> Socki: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1035 [13:23] <Absol> Socki: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1036 [13:24] <Lord_Ralex> DoINeedHelp, we need your dxdiag report
#1037 [13:24] <DoINeedHelp> ok ill give
#1038 [13:25] <gugus460> hijack report http://paste.ubuntu.com/12322638/
#1039 [13:26] <DoINeedHelp> http://paste.ubuntu.com/12322640/ here is my DxDiag Report
#1040 [13:26] <Socki> Lord & Absol: If downloading 3rd party software is the "solution", I'm sorry, I'm not going to do that. Thanks anyway.
#1041 [13:26] <cheese> i cant download tht my laptop blocks it
#1042 [13:27] <Lord_Ralex> Socki, something is causing the downlolad to drop, we only use 3rd party software to locate the problem.
#1043 [13:27] <DoINeedHelp> my report http://paste.ubuntu.com/12322640/
#1044 [13:27] <Lord_Ralex> Socki, optionally, you can tell us what AV you are using, along with if you are using any proxies
#1045 [13:28] <Lord_Ralex> DoINeedHelp, your video card is not supported on Windows 10. You will have to go back to Windows 7 or 8.1 to have it be supported.
#1046 [13:28] <cheese> Lord_Ralex: i cant download it my laptop blocks it
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#1048 [13:28] <Socki> Is it even possible that the problem is just that too many people are trying to download the new launcher at the same time? or is that not possible?
#1049 [13:28] <GreyVulpine> Socki - That's not possible
#1050 [13:28] <Lord_Ralex> cheese, you were not told to download anything
#1051 [13:28] <DoINeedHelp> is there a way i can do it on windows 10
#1052 [13:28] <Lord_Ralex> DoINeedHelp, no
#1053 [13:28] <cheese> so how do i get mt crash report
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#1055 [13:29] <wld_sausage> hello i have a problem with "lack of updated driver"
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#1057 [13:29] <DoINeedHelp> Lord_Ralex, ok then how i downgrade
#1058 [13:29] <cheese> Lord_Ralex: how do i get my crash report then
#1059 [13:29] <Lord_Ralex> ??> DoINeedHelp win/downgrade
#1060 [13:29] <Absol> DoINeedHelp: To downgrade from Windows 10 to a previous version, please follow this link: http://www.howtogeek.com/220723/how-to-uninstall-windows-10-and-downgrade-to-windows-7-or-8.1/
#1061 [13:29] <Socki> Lord: I am not using any proxies, but I do not know what an "AV" is. I've never had a problem getting Minecraft updates before, and I let them download in default areas. No mod.
#1062 [13:30] <Socki> *mods.
#1063 [13:30] <Lord_Ralex> cheese, if you are sure, then you are either a) not getting a crash report, or b) are not reading what Absol said. If you are getting a crash report, then what Absol told you is what you have to do
#1064 [13:30] <gugus460> someone has seen my report ? :)
#1065 [13:30] <Lord_Ralex> Socki, AV is antivirus, such as Norton, McAfee, Avast (the first 2 are known problems)
#1066 [13:30] <Lord_Ralex> ??> gugus460 av/adwcleaner
#1067 [13:30] <Absol> gugus460: ADWCleaner is an utility to clean a PC which is infested with malware.
#1068 [13:30] <wld_sausage> does ayone know how to fix "lack of updated drivers" even though i have the latest version installed to my pc?
#1069 [13:30] <Absol> gugus460: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#1070 [13:30] <Lord_Ralex> ??> gugus460 av/malwarebytes
#1071 [13:30] <Absol> gugus460: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#1072 [13:30] <cheese> so what do i do then
#1073 [13:31] <Absol> gugus460: Download it here: http://www.malwarebytes.org/
#1074 [13:31] <GreyVulpine> wld_sausage - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1075 [13:31] <Lord_Ralex> gugus460, please download both tools, and run a scan with them
#1076 [13:31] <LittleduckyGeorg> I can't login to minecraft.net nor mojang.com. I can successfully reset my password, but when I try to use it it fails, saying wrong username/password.
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#1078 [13:31] <Lord_Ralex> gugus460, remove anything they flag, then restart your computer. This process might take several hours.
#1079 [13:31] <DoINeedHelp> Lord_Ralex, umm that seems not to work what do i do next
#1080 [13:31] <Socki> Lord: Oh, I have Kaspersky, but I turned it completely off and attempted again. GOt the same results. Windows firewall is programed to tell me if it blocks something, and it hasn't told me anything either.
#1081 [13:31] <cheese> Lord_Ralex: wht can i do then
#1082 [13:31] <Lord_Ralex> DoINeedHelp, that will either a) work, or b) you are out of luck and have to take it to a shop to have them downgrade it.
#1083 [13:32] <Lord_Ralex> cheese, how do you know you are getting a crash report...
#1084 [13:32] <DoINeedHelp> ahh ok thnxs
#1085 [13:32] <cheese> i do not know where to get my crash report thats why i am asking you Lord_Ralex
#1086 [13:33] <Lord_Ralex> cheese, the game makes it clear when you get one
#1087 [13:33] <Lord_Ralex> cheese, if you do not see one, then you don't have one.
#1088 [13:33] <wld_sausage> the link you gave me i already been on this website like i said i already have the latest driver bt still comes up with error messgae "lack of updated drivers"
#1089 [13:33] <Lord_Ralex> cheese, so, I will repeat: what makes you think you are getting a crash report
#1090 [13:33] <DoINeedHelp> lord does the cd will work
#1091 [13:33] <Lord_Ralex> DoINeedHelp, if you have a Windows 7 or 8.1 CD with a product key for it, yes
#1092 [13:33] <GreyVulpine> wld_sausage - Then give us the URL to your dxdiag report
#1093 [13:34] <cheese> nothing makes me think im getting one you asked me for it so i tried to find it
#1094 [13:34] <DoINeedHelp> yeahhhhhhhhhhhh thnxs
#1095 [13:34] <wld_sausage> http://paste.ubuntu.com/12322648/
#1096 [13:34] <cheese> but what can i do to stop the crahing Lord_Ralex
#1097 [13:34] <Lord_Ralex> cheese, you said your game crashes. When it does, that is going to show you a crash report.
#1098 [13:34] <GreyVulpine> wld - That's an incomplete dxdiag report. Please recopy and repost the entirety of the report to paste.ubuntu.com
#1099 [13:34] <cheese> oh wait
#1100 [13:35] * Wrigglesworth [Wrigglesworth@notlogged] has joined #minecrafthelp
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#1103 [13:35] <wld_sausage> greyvulpine how to i complete
#1104 [13:36] <wld_sausage> do*
#1105 [13:36] <Wrigglesworth> I NEED HELP
#1106 [13:36] <GreyVulpine> wld_sausage - Reopen the dxdiag.txt file. Go to "Edit", then "Select All". "Copy" it to http://paste.ubuntu.com and post it again, then give us the new address to your report
#1107 [13:36] <GreyVulpine> Wrigglesworth - With?
#1108 [13:36] <Wrigglesworth> got a new pc build and minecraft won't work
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#1110 [13:36] <GreyVulpine> Wrigglesworth - And what happens when you try?
#1111 [13:37] <cheese_> Lord_Ralex:
#1112 [13:37] <Wrigglesworth> it says graphics card needs updating
#1113 [13:37] <GreyVulpine> Wrigglesworth - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1115 [13:37] <Wrigglesworth> i did and still no luck
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#1117 [13:37] <wld_sausage> http://paste.ubuntu.com/12322711/
#1118 [13:37] <cheese_> can someone help whenever i go on minecraft it crashes on either multiplayeror singleplayer
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#1120 [13:38] <LittleduckyGeorg> :-( and now I was kicked out of Minecraft and can't login again. Despite being able to reset my password perfectly fine.
#1121 [13:38] <Wrigglesworth> http://paste.ubuntu.com/12322695/
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#1123 [13:38] <Wrigglesworth> that's my dxdiag
#1124 [13:38] <wld_sausage> greyvulpine http://paste.ubuntu.com/12322711/
#1125 [13:39] <GreyVulpine> Wrigglesworth - Download and install: http://www.nvidia.com/download/driverResults.aspx/90500/en-us
#1126 [13:39] <GreyVulpine> Wrigglesworth - Reboot when asked, then try minecraft
#1127 [13:39] <DougieMcC> Just tried to load minecraft tonight but I have an error: Lack of updated graphics drivers. Followed all the on line directions, but the autocheck for driver updates didn't identify any update to download. I have dxdiag loaded onto http://paste.ubuntu.com/12322679/
#1128 [13:39] <GreyVulpine> wld_sausage - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
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#1130 [13:40] <wld_sausage> i cant downgread as when upgrading to win 10 i didnt back it up so i can downgreade
#1131 [13:41] <LittleduckyGeorg> Windows 10 has built-in downgrade option.
#1132 [13:41] <wld_sausage> how do i do this
#1133 [13:43] <CubeTheThird> ?? win/downgrade
#1134 [13:43] <Absol> win/downgrade: To downgrade from Windows 10 to a previous version, please follow this link: http://www.howtogeek.com/220723/how-to-uninstall-windows-10-and-downgrade-to-windows-7-or-8.1/
#1135 [13:44] <LittleduckyGeorg> thx CubeTheThird - better guide than the one I googled. Wish someone were able to help me with my account problem.
#1136 [13:44] <CubeTheThird> LittleduckyGeorg, what's the problem?
#1137 [13:44] <GreyVulpine> DougieMcC - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#1138 [13:45] <LittleduckyGeorg> username / password issue. Can reset password just fine, but it never works to login.'
#1139 [13:46] <LittleduckyGeorg> Started as I couldn't login to the website. So I reset the pass. At that time, I could still login to the game.
#1140 [13:46] <LittleduckyGeorg> Reset it again. Still no login to site.
#1141 [13:47] <GreyVulpine> LittleduckyGeorg - After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access. This lockout is automatic and cannot be overridden, it expires after 3 hours.
#1142 [13:47] <DougieMcC> GreyVulpine - it worked 2 days ago! Drivers were upgraded 1-Jun-15 by the looks of things, nothing else apart from a possible Windows 10 upload in the background, maybe?
#1143 [13:47] <LittleduckyGeorg> GreyVulpine: Oh, awesome! Appreciated.
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#1145 [13:48] <LittleduckyGeorg> So, whatever pass I set last, will be the one that works in three hours from now?
#1146 [13:48] <GreyVulpine> LittleduckyGeorg - Yes. Or you can wait 3 hours, reset your password, then try that new password.
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#1149 [13:48] <DoINeedHelp> hi
#1150 [13:49] <LittleduckyGeorg> Haha, good thinking. Better alternative. Thank you.
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#1154 [13:50] <DoINeedHelp> hi i dowloaded windows 10 in the starting minecraft was working and when i upgraded java it suddenly craches every time when i launch minecrAFT
#1155 [13:50] <LittleduckyGeorg> Tried to play CrazyCraft 3 using the VoidLauncher and must have typed the wrong password there. Unless that's a fishing app and it stole my account and that set off the trap?
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#1157 [13:51] <DoINeedHelp> hi i dowloaded windows 10 in the starting minecraft was working and when i upgraded java it suddenly craches every time when i launch minecrAFT
#1158 [13:51] <DoINeedHelp> hi i dowloaded windows 10 in the starting minecraft was working and when i upgraded java it suddenly craches every time when i launch minecrAFT
#1159 [13:51] * Lord_Ralex kicked DoINeedHelp from #minecrafthelp (Reason: oINeedHelp :Here is the door)
#1160 [13:54] <NoxDryadalis> Hello! Hope there's someone here who can help me. I have mailed Mojang 2 weeks ago, but no response yet and I do'nt have that much patience :'D So, I can't log in to my account, though I have tried to change my password about 15 times already.. yesterday, I could suddenly log in again... and when I tried to login today, it didnt work anymore. '' wrong password or email'' hm. I don't get it. anyone who can help me with this?
#1161 [13:55] <LittleduckyGeorg> thanks guys, I'm off.
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#1166 [13:58] <NoxDryadalis> Hello! Hope there's someone here who can help me. I have mailed Mojang 2 weeks ago, but no response yet and I do'nt have that much patience :'D So, I can't log in to my account, though I have tried to change my password about 15 times already.. yesterday, I could suddenly log in again... and when I tried to login today, it didnt work anymore. '' wrong password or email'' hm. I don't get it. anyone who can help me with this?
#1167 [13:58] <Conallcurran> It says when I'm trying Mcpe on iPad when I try to go it say lost connection
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#1169 [13:59] <Conallcurran> Hi
#1170 [14:00] <redcloud16> i need help pls
#1171 [14:00] <Conallcurran> What's your problem
#1172 [14:00] <redcloud16> i think something is wrong with my json file but im not sure
#1173 [14:01] <Conallcurran> I'm what has been happening with your Json file
#1174 [14:01] <redcloud16> when i try to connect to ANY server in minecraft this message pops up
#1175 [14:01] <Conallcurran> What message
#1176 [14:02] <redcloud16> java.net.ConnectExpection:Connection timed out:no further information:
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#1178 [14:02] <sponge> I have windows 10 all up to date but cant start game http://paste.ubuntu.com/12322576/ help?
#1179 [14:02] <redcloud16> java.net.ConnectExpection:Connection timed out:no further information
#1180 [14:02] <redcloud16> i noticed that my json file opens with notepad
#1181 [14:02] <redcloud16> this wasnt like that before
#1182 [14:03] <Conallcurran> I'm sorry to hear I'm please try it again
#1183 [14:03] <redcloud16> any ideas on what should i do?
#1184 [14:04] <redcloud16> o and same message pops up WITH ANY version
#1185 [14:04] <Conallcurran> Type up in the Internet www.mojong.com/deadna minecraft help
#1186 [14:06] <Conallcurran> Did that help
#1187 [14:07] <sponge> error cant reach ?
#1188 [14:07] <Conallcurran> oh sorry
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#1190 [14:07] <redcloud16> nop it didnt help
#1191 [14:07] <Conallcurran> Have you updated your minecraft
#1192 [14:08] <redcloud16> yes...
#1193 [14:08] <sponge> me too
#1194 [14:08] <redcloud16> yeah i fucked up minecraft for real
#1195 [14:08] <Absol> redcloud16: Please keep it civil
#1196 [14:08] <Conallcurran> Ok sorry which minecraft is it
#1197 [14:09] <redcloud16> mean wich version?
#1198 [14:09] <Conallcurran> no which console
#1199 [14:09] <redcloud16> pc
#1200 [14:09] <Conallcurran> Link
#1201 [14:10] <Conallcurran> Ok
#1202 [14:10] <sponge> same
#1203 [14:10] <Conallcurran> Sorry auto correct
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#1205 [14:10] <redcloud16> what to hell should i do
#1206 [14:10] <redcloud16> java.net.ConnectExpection:Connection timed out:no further information
#1207 [14:11] <redcloud16> wtf does dat even mean
#1208 [14:11] <Conallcurran> I'm..... You got trolled
#1209 [14:11] <MrBravoo> hola tengo un problema con la tarjeta de video y es que por mas que la actualizo no me deja jugar Minecraft http://paste.ubuntu.com/12318666/
#1210 [14:12] <sponge> ?
#1211 [14:12] <Conallcurran> I don't work for minecraft
#1212 [14:12] <Conallcurran> Lol
#1213 [14:13] <MrBravoo> es que yo no te he preguntado a ti Lol si no a alguien que sepa del problema
#1214 [14:13] <Conallcurran> You mad
#1215 [14:13] <redcloud16> who?
#1216 [14:13] <Conallcurran> you
#1217 [14:13] <redcloud16> neh
#1218 [14:14] <Conallcurran> I'm sorry we got hacked there
#1219 [14:14] <redcloud16> i have this problem for atleast 2 months so idc
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#1222 [14:15] <sponge> any clue what to do as looks like pc version is fubar
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#1224 [14:15] <Conallcurran> You have to type in www.minecraft.com/problem/help/love your nan
#1225 [14:15] * Lord_Ralex kicked Conallcurran from #minecrafthelp (Reason: onallcurran :Here is the door)
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#1227 [14:16] <Lord_Ralex> sponge, your computer does not support Windows 10
#1228 [14:16] <Lord_Ralex> And your video card has a known issue that causes it to not run OpenGL correctly, so only Minecraft 1.7.2 will work.
#1229 [14:16] <sponge> its got it on and runs i got it like this
#1230 [14:17] <Lord_Ralex> And it should not have it.
#1231 [14:17] <sponge> lame
#1232 [14:18] <mase01> can anyone help me.i'm trying to create an account to download minecraft and each time i enter my info it's saying theres an acct under that. i've used a brand new email
#1233 [14:18] <sponge> so will 1.7.2 work
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#1235 [14:18] <Lord_Ralex> sponge, you have to go to Windows 7 for it to remotely have a chance.
#1236 [14:19] <sponge> ok will try that
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#1238 [14:19] <mase01> i've entered 3 seperate email addresses it can't be possible that all 3 will not work
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#1240 [14:21] <gugus460> hi, me again... not working with adwcleaner and java last update
#1241 [14:22] <gugus460> http://paste.ubuntu.com/12323021/
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#1244 [14:23] <MrBravoo> Necesito ayuda, no puedo jugar minecraft, lo descargue ayer y la tarjeta de video de la computadora no me permite, como puedo actualizarla
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#1248 [14:25] <CubeTheThird> gugus460, what anti-virus and firewall software do you have?
#1249 [14:26] <CubeTheThird> mase01, have you tried resetting the password for these?
#1250 [14:28] * redcloud16 [redcloud16@notlogged] has joined #minecrafthelp
#1251 [14:28] <redcloud16> ok its me again
#1252 [14:29] <redcloud16> i did find out that it is probably windows firewall problem
#1253 [14:29] <redcloud16> java.net.ConnectExpection:Connection timed out:no further information
#1254 [14:29] <redcloud16> any ideas
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#1257 [14:33] <gugus460> when i want to join a server, there is java.lang.nullpointerexception : group
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#1259 [14:33] <CubeTheThird> gugus460, again, what anti-virus and firewall software do you have?
#1260 [14:34] <King_Bacon_Nator> http://paste.ubuntu.com/12323084/
#1261 [14:34] <gugus460> avast and classical firewall windows
#1262 [14:34] <gugus460> i'm on windows 10
#1263 [14:34] <King_Bacon_Nator> me too
#1264 [14:34] <King_Bacon_Nator> it wont let me play minecraft
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#1271 [14:38] <gugus460> ?
#1272 [14:39] * Ritsuka is now known as Kaname
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#1274 [14:39] <Aw5528> I am unable to play minecraft on PlayStation 4, even though I have purchased it seems to think that it is the trial version
#1275 [14:39] <Someone_Else> Ok, I downloaded and installed minecraft forge sucessfully and I tried to install mo creatures. I put the mo creatures zip file into the mods folder and it doesn't load.
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#1277 [14:40] <Someone_Else> I am not sure where I am going wrong. I have the custom mod spawner in the mods folder.
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#1281 [14:45] <CubeTheThird> ??> Someone_Else mods
#1282 [14:46] <Absol> Someone_Else: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1283 [14:46] <Absol> Someone_Else: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1284 [14:46] <Rydude10> My server on minecraft pe is not working after update. It says it is 0.11.0 but it is not. It's 0.12.1 (update) please help! My server is b34839.leet.cc and the port is 34839
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#1286 [14:47] <Meksel> Hello my minecraft isnt working
#1287 [14:49] <Someone_Else> That is the only mods CubeTheThird
#1288 [14:49] <Meksel> I am trying to pay the small fee from ps3 to ps4 but isnt giving the small fee
#1289 [14:49] <Someone_Else> Ok
#1290 [14:50] * Rydude10 [Rydude10@notlogged] has quit. (Ping timeout: 204 seconds)
#1291 [14:50] <Meksel> So will you be able to help me with the small fee
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#1297 [14:53] <hidad> Hey I am thinking about starting a Network and I have accepted the EULA agreement but I see huge servers that don't follow the EULA and nothing legally happens to them. I know mineplex and hypixel had to change but other than that I don't see it being reinforced
#1298 [14:54] <hidad> Does Mojang still follow that agreement?
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#1302 [15:01] <CLutch> Hi
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#1304 [15:02] <cheese_> someone help me my minecraft keeps shutting down
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#1307 [15:04] <cheese_> is anyone going to help
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#1310 [15:05] <cheese_> Lord_Ralex: help me
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#1312 [15:05] <calamari> I have Shaders Mod installed in 1.7.10 with SEUS V10.1. It looks cool, but there is a vaseline lens effect where everything glows and is slightly blurry. Is there a way to disable that?
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#1314 [15:12] <calamari> found an answer. there are special no blur options for older versions of SEUS
#1315 [15:14] <CubeTheThird> calamari, sorry we don't support mods here
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#1317 [15:15] <calamari> ah sorry for the offtopic then
#1318 [15:15] <calamari> ah sorry for the offtopic then
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#1325 [15:19] <Quick> So I'm not sure if I'm in the right place or not, if I'm not, please redirect me. I need to change the IP of my server so people can
#1326 [15:19] <Quick> 't track down my house with the IP. How do I do this?
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#1331 [15:23] <moeknows> hello, is anyone from account support on? My account was stolen and they erased my email and changed the mojang email address to thiers. How do i get my account back?
#1332 [15:24] <zator94> i just got the game and every time i try to start it, it fails to download the launcher. i have reinstalled the game several times
#1333 [15:24] <Clock> ??> moeknows account/hacked
#1334 [15:24] <Absol> moeknows: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#1335 [15:24] <Absol> moeknows: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#1336 [15:24] <Clock> ??> zator94 dl/win/alternate
#1337 [15:24] <Absol> zator94: Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#1338 [15:24] <moeknows> I have sent 4 emails to support, and the transaction ID is in the email that was erased
#1339 [15:25] <Clock> ??> moeknows account/trans-id
#1340 [15:25] <Absol> moeknows: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1341 [15:25] <moeknows> Support has not contacted me back at all
#1342 [15:25] <Clock> moeknows, then wait for a replay
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#1344 [15:25] <Clock> *reply
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#1347 [15:26] <moeknows> the transaction Id will be for my daughters account not mine, she cant log on. I am the one who purchased it for her when game went live
#1348 [15:26] <Andrew_> Hey i need help with my Windows 10 minecraft beta edition i have redeemed my code on a microsoft account and i downloaded the game but im only on trial and i want to fix this ASAP any help?
#1349 [15:27] <moeknows> calladwen account/trans-id
#1350 [15:27] <moeknows> account/trans-id
#1351 [15:27] <moeknows> bah
#1352 [15:27] <carn1189> I'm trying to download a safe dalek mod, but all I seem to come across is mods that want to change my server. Can anybody help?
#1353 [15:27] <Andrew_> my account is EvilRacoon and idk what the transaction ID was
#1354 [15:27] <Clock> ??> carn1189 mods
#1355 [15:27] <Absol> carn1189: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1356 [15:27] <Absol> carn1189: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1357 [15:28] <Andrew_> my account is EvilRacoon and idk what the transaction ID was
#1358 [15:28] <carn1189> I did found a site called "curse". Is this a official Minecraft one?
#1359 [15:28] <Andrew_> my account is EvilRacoon and idk what the transaction ID was
#1360 [15:28] <Andrew_> my account is EvilRacoon and idk what the transaction ID was
#1361 [15:28] <Andrew_> my account is EvilRacoon and idk what the transaction ID was
#1362 [15:28] <Andrew_> my account is EvilRacoon and idk what the transaction ID was
#1363 [15:28] * Absol kicked Andrew_ from #minecrafthelp (Reason: ndrew_ :Stop spamming)
#1364 [15:29] <Clock> carn1189, only official site to get minecraft is from minecraft.net or mojang.com
#1365 [15:29] <carn1189> Ok. Thanks. I'm completely new to this. Just trying to help my son, but I'm completely lost!
#1366 [15:29] <moeknows> so there is no way to get my account back? the hacker used the email address and password gleaned from a website, logged in to mojang and me.com changed password and email address then erased all my email for past 6 years.I cant get transaction ID back
#1367 [15:30] <Clock> ??> moeknows account/trans-id
#1368 [15:30] <Absol> moeknows: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1369 [15:30] <zator94> how do i contact technical support person over the phone
#1370 [15:30] <Clock> moeknows, follow absols instructions ^
#1371 [15:30] <Clock> zator94, there is no phone
#1372 [15:31] <Clock> ??> zator94 mojang/email
#1373 [15:31] <Absol> zator94: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1374 [15:31] <moeknows> I went to the website, it says, check the credit card recipts, paypal, but does not include gift card redemption and transaction ID that is in the account
#1375 [15:31] <Absol> zator94: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
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#1377 [15:32] <zator94> so for all of minecraft there is no one i can actually have human interaction with?? that is stupid
#1378 [15:32] <moeknows> and Clock I dont know how to do moeknows account/trans-id. the account calladwen is my daugthers and she cant log on to do any scripts, she is locked out by hacker
#1379 [15:32] <Clock> moeknows, ignore messages starting with ??>
#1380 [15:34] <moeknows> ok, well guess I wait on support to email back. Minecraft is owned by microsoft now, and they have no phone support......
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#1393 [16:07] <ghostowl127> i can not launch minecraft it say that my drivers need to be updated but they are all up to day i dont know what to do i did run dxdiag
#1394 [16:08] <ghostowl127> ------------------ System Information ------------------ Time of this report: 9/9/2015, 16:01:53 Machine name: DESKTOP-QDSJ15L Operating System: Windows 10 Home 64-bit (10.0, Build 10240) (10240.th1.150810-2333) Language: English (Regional Setting: English) System Manufacturer: ASUSTeK Computer Inc. System Model: UL50VT
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#1396 [16:11] <Clock> ??> ghostowl127 paste
#1397 [16:11] <Absol> ghostowl127: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1398 [16:12] <ghostowl127> her us the url http://paste.ubuntu.com/12323760/
#1399 [16:13] <Clock> ghostowl127, your graphics card is not supported on windows 10, downgrade to windows 7 or use a different computer
#1400 [16:13] <ghostowl127> ok thank you for your help
#1401 [16:14] * TasteMyRainbow15 [TasteMyRainbow15@notlogged] has joined #minecrafthelp
#1402 [16:14] <TasteMyRainbow15> can someone help me
#1403 [16:14] <Clock> maybe
#1404 [16:14] <TasteMyRainbow15> i need to know how to get rid of the "too many attempts" message
#1405 [16:14] <TasteMyRainbow15> i couldnt figure out my password to migrate my account and now that i found it i cant switch it
#1406 [16:15] <Clock> ??> TasteMyRainbow15 login/throttle
#1407 [16:15] <Absol> TasteMyRainbow15: Your login is being throttled, which will prevent you from logging in.
#1408 [16:15] <Absol> TasteMyRainbow15: You will have to wait 3 hours without logging in for it to reset.
#1409 [16:16] <TasteMyRainbow15> ok absol thats a good to know i thought it would be like that forever
#1410 [16:17] <TasteMyRainbow15> thx for answering my question :)
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#1414 [16:20] <gepgu> eu nao consigo entrar no ip mc.jabux.com.br
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#1422 [16:33] * Mexicanhomie [Mexicanhomie@notlogged] has joined #minecrafthelp
#1423 [16:33] <Mexicanhomie> hey
#1424 [16:33] <Mexicanhomie> hey
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#1426 [16:34] <Mexicanhomie> hello
#1427 [16:34] <Mexicanhomie> anyone there
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#1429 [16:35] <Mexicanhomie> hey
#1430 [16:36] <Mexicanhomie> hello
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#1434 [16:42] <XxUltraWarriorxX> Hello! I need help with my minecraft. I have been using minecraft but it is extremly laggy. This is mostly for connecting to other servers. My computer I think is pretty good sooo Im very confused.
#1435 [16:43] <XxUltraWarriorxX> Anyone here?
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#1438 [16:44] <XxUltraWarriorxX> Hello! I need help with my minecraft. I have been using minecraft but it is extremly laggy. This is mostly for connecting to other servers. My computer I think is pretty good sooo Im very confused.
#1439 [16:45] <XxUltraWarriorxX> Anyone here?
#1440 [16:45] <XxUltraWarriorxX> :(
#1441 [16:46] <XxUltraWarriorxX> Hello?
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#1444 [16:46] <XxUltraWarriorxX> anyone
#1445 [16:46] <XxUltraWarriorxX> anyone
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#1448 [16:47] <XxUltraWarriorxX> Hello! I need help with my minecraft. I have been using minecraft but it is extremly laggy. This is mostly for connecting to other servers. My computer I think is pretty good sooo Im very confused.
#1449 [16:48] <XxUltraWarriorxX> Anyone here?
#1450 [16:48] <XxUltraWarriorxX> No one is on :(
#1451 [16:48] <XxUltraWarriorxX> No one is on :(
#1452 [16:49] * XxUltraWarriorxX [XxUltraWarriorxX@notlogged] has left #minecrafthelp
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#1454 [16:49] <XxUltraWarriorxX> Is there anyone at all on?
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#1462 [16:51] <XxUltraWarriorxX> Anyone on?
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#1464 [16:56] <GabrielChines> http://paste.ubuntu.com/12324028/
#1465 [16:56] <GreyVulpine> GabrielChines - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
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#1472 [17:01] <ChapelCone56> I changed the smail on my minecraft account, and now I cant sign into minecraft
#1473 [17:01] <ChapelCone56> email*
#1474 [17:01] <ChapelCone56> i can sign into the account, but I can only play the demo
#1475 [17:01] <GreyVulpine> ChapelCone56 - Go here: https://minecraft.net/retrievename -- Put in all the email addresses you use. The right one will send you back an email containing your ingame username. That'll be the email address you use to log into minecraft with.
#1476 [17:02] <ChapelCone56> thank you, ill be back if it doesnt work
#1477 [17:02] <GreyVulpine> If you still cannot find the email that you used to change it to, or the login doesn't work even after finding the email, please send a support ticket to:
#1478 [17:02] <GreyVulpine> ChapelCone56 - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#1479 [17:02] <ChapelCone56> O.K, will do
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#1482 [17:04] <lyndee10> can I git some help
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#1485 [17:06] <lyndee10> my minecraft has not work for a year
#1486 [17:06] <ChapelCone56> thanks for the help!... i figured it out.
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#1488 [17:07] <lyndee10> my minecraft has not work for a year
#1489 [17:07] <GreyVulpine> lyndee10 - And why is that?
#1490 [17:07] <lyndee10> I do not know
#1491 [17:08] * shelby7347 [shelby7347@notlogged] has joined #minecrafthelp
#1492 [17:08] <GreyVulpine> lyndee10 - So, how od oyu know minecraft hasn't worked?
#1493 [17:08] <shelby7347> How do I play the game
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#1495 [17:09] <lyndee10> it will not launch
#1496 [17:09] <GreyVulpine> lyndee10 - Does it say anything when you try?
#1497 [17:10] * mrplayerguy [mrplayerguy@notlogged] has joined #minecrafthelp
#1498 [17:11] <lyndee10> it just said that it crashed
#1499 [17:11] <GreyVulpine> lyndee10 - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#1500 [17:11] <mrplayerguy> http://paste.ubuntu.com/12324137/
#1501 [17:12] <GreyVulpine> mrplayerguy - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#1502 [17:12] <mrplayerguy> ok thats fine
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#1504 [17:12] <mrplayerguy> i only really needed this computer because it has windows
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#1506 [17:13] * CrystalMare is now known as Crystal|AFK
#1507 [17:16] <Obsean> hello there, I am getting an error everytime I try to start minecraft "unable to update the minecraft native launcher"
#1508 [17:17] * ninjadragon [ninjadragon@notlogged] has joined #minecrafthelp
#1509 [17:17] <lyndee10> it said this Pixel Format Not Accelerated
#1510 [17:17] <GreyVulpine> Obsean - Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#1511 [17:17] <GreyVulpine> lyndee10 - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1512 [17:17] <ninjadragon> i need help reseting my surcertiy questions
#1513 [17:17] <GreyVulpine> ninjadragon - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#1514 [17:19] * mikael [mikael@notlogged] has joined #minecrafthelp
#1515 [17:19] <ninjadragon> i have an they said 1-2 bisnes days an they have not got back with me
#1516 [17:19] <mikael> oi
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#1518 [17:19] <GreyVulpine> ninjadragon - https://help.mojang.com/customer/en/portal/articles/359446-when-will-i-hear-back-
#1519 [17:20] * eduardo_ [eduardo_@notlogged] has joined #minecrafthelp
#1520 [17:20] <mikael> oi
#1521 [17:20] <mikael> alguem brasileiro?
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#1523 [17:21] <ninjadragon> i dont know this is
#1524 [17:21] * eduardo_ [eduardo_@notlogged] has quit. (Client Quit)
#1525 [17:21] <GreyVulpine> ninjadragon - The help article states that Mojang Support is backlogged, and currently responses are 2-3 weeks out
#1526 [17:21] <ninjadragon> ok so im going to have to wait
#1527 [17:22] <GreyVulpine> Unfortunately, yes.
#1528 [17:22] <lyndee10> I do not have windows how do I git it
#1529 [17:22] <GreyVulpine> lyndee10 - You already are running windows.
#1530 [17:23] <lyndee10> sory
#1531 [17:23] <ninjadragon> is there any way that i can get ahold of notch
#1532 [17:23] <Afootpluto> ninjadragon, no
#1533 [17:23] <GreyVulpine> ninjadragon - There is not.
#1534 [17:23] <ninjadragon> or anybody that work there
#1535 [17:23] <GreyVulpine> ninjadragon - Yes, through the support form.
#1536 [17:25] <ninjadragon> i sent an email through a couple months ago
#1537 [17:25] <GreyVulpine> The only means of communication for account issues is through the support form.
#1538 [17:26] * dalbudak [dalbudak@notlogged] has joined #minecrafthelp
#1539 [17:26] <ninjadragon> ok that sounds good even though i cant do very much at the moment
#1540 [17:27] <lyndee10> I do not under stand the instructions.
#1541 [17:27] <GreyVulpine> lyndee10 - What do you not understand?
#1542 [17:28] <lyndee10> Hold your "Windows" key and press "R" together
#1543 [17:29] <lyndee10> wich windows key
#1544 [17:29] * dalbudak [dalbudak@notlogged] has quit. (Client Quit)
#1545 [17:29] <GreyVulpine> lyndee10 - Look down at your keyboard. In the lower left corner, you'll see two keys, a "Ctrl" key and an "Alt" key. Between them, is another key. What do you call that key?
#1546 [17:29] * skyjsparklez [skyjsparklez@notlogged] has joined #minecrafthelp
#1547 [17:30] <lyndee10> windows sory
#1548 [17:32] <skyjsparklez> I havent played mc on my pc since i got windows 10 and i did everythinh it told me to do and it still isnt fixed
#1549 [17:32] <GreyVulpine> skyjsparklez - Did what, exactly?
#1550 [17:35] <skyjsparklez> Well first of all the problem is the pixel format, I ran dialoge and typed in dxdiag. the instructions -->Hold your Windows key then hit R together, to bring up a run dialogue.
#1551 [17:35] * Mxrk [Mxrk@notlogged] has joined #minecrafthelp
#1552 [17:36] * WeirdoWolf [WeirdoWolf@notlogged] has joined #minecrafthelp
#1553 [17:36] <WeirdoWolf> hi
#1554 [17:36] <WeirdoWolf> friends?
#1555 [17:36] <Mxrk> Cant remember my email for my mc account
#1556 [17:36] <GreyVulpine> Mxrk - Go here: https://minecraft.net/retrievename -- Put in all the email addresses you use. The right one will send you back an email containing your ingame username. That'll be the email address you use to log into minecraft with.
#1557 [17:36] <GreyVulpine> skyjsparklez - Alright, and did you end up with a dxdiag report posted to http://paste.ubuntu.com ?
#1558 [17:37] <skyjsparklez> yes
#1559 [17:37] <WeirdoWolf> Some scrub stole my username l(
#1560 [17:37] <WeirdoWolf> ;(
#1561 [17:37] <GreyVulpine> skyjsparklez - Please give us that link
#1562 [17:37] <Mxrk> Is someone able to tell me the email?
#1563 [17:37] <GreyVulpine> Mxrk - Go here: https://minecraft.net/retrievename -- Put in all the email addresses you use. The right one will send you back an email containing your ingame username. That'll be the email address you use to log into minecraft with.
#1564 [17:37] <skyjsparklez> http://paste.ubuntu.com/12324267/
#1565 [17:37] <ninjadragon> are you able to change you mineraft screen name
#1566 [17:37] <ninjadragon> just wondering
#1567 [17:37] <GreyVulpine> ninjadragon - Yes
#1568 [17:38] <ninjadragon> how!!!!
#1569 [17:38] <GreyVulpine> ninjadragon - https://help.mojang.com/customer/en/portal/articles/928638-minecraft-usernames
#1570 [17:38] <GreyVulpine> skyjsparklez - That is an incomplete dxdiag. Please recopy and repost
#1571 [17:39] <ninjadragon> i ment my in game name
#1572 [17:39] <GreyVulpine> ninjadragon - Yes, you can change that
#1573 [17:39] <GreyVulpine> ninjadragon - Please see my link for instructions
#1574 [17:40] <skyjsparklez> http://paste.ubuntu.com/12324337/
#1575 [17:41] <GreyVulpine> skyjsparklez - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#1576 [17:43] <lyndee10> minecraft is still not werking
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#1578 [17:44] <lyndee10> <GreyVulpine> are you still here
#1579 [17:46] <lyndee10> <GreyVulpine> minecraft is still not werking.
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#1583 [17:48] <lyndee10> <GreyVulpine> are you still here
#1584 [17:49] <ninjadragon> that is so cool i didnt know you could change your minecraft name
#1585 [17:50] <lyndee10> <GreyVulpine> help plez
#1586 [17:51] <lyndee10> can i git help
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#1588 [17:53] <lyndee10> ninjadragon can you help me
#1589 [17:55] <lyndee10> greyvulpine are you here?
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#1595 [17:58] <IJK> Hi, everyone. Is anyone playing the latest version of PE on Windows phone? Because it seems to me that turning on or off the auto jump in setting makes no difference - I always autojump anyway.
#1596 [17:58] * rileyclanton [rileyclanton@notlogged] has joined #minecrafthelp
#1597 [17:58] <IJK> in settings*
#1598 [18:00] <rileyclanton> ITS SAYING THAT I AM NOT ONLINE WHEN I TRY TO LOGIN TO THE ACTUALLY MINECRAFT GAME AND ITS SAY THAT THEIR IS A ERROR
#1599 [18:00] <rileyclanton> SOMETHING ABOUT A WINDOW SOCKER ERROR
#1600 [18:01] <rileyclanton> ITS WHEN I AM TYPING MY USERNAME AND PASSWORD
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#1607 [18:03] <rileyclanton> I AM HAVING A PROBLEM WITH LOGGING INTO MY MINECRAFT IT IS SAYING THEIR IS A WINDOWS SOCKET ERROR
#1608 [18:06] <rileyclanton> hello
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#1611 [18:07] <rileyclanton> i am having a problem logging it, its saying their is a error some windows socket error
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#1613 [18:07] <rileyclanton> its also saying that i may not be online?
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#1615 [18:08] <Guest30594> How do you fix thix error http://paste.ubuntu.com/12324531/
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#1627 [18:22] <jtwiedemann> hello. my minecraft says my i need to give you this code for something. http://paste.ubuntu.com/12324616/
#1628 [18:23] * Nona [Nona@notlogged] has joined #minecrafthelp
#1629 [18:24] <jtwiedemann> it said my game crashed
#1630 [18:24] <Nona> I downloaded the game but it keeps telling me that the file cannot be opened
#1631 [18:30] <mattym> jtwiedemann, Unfortunately your graphics hardware is not fully supported on Windows 8.1, you will need to downgrade to Windows 7, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
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#1636 [18:35] <Austin_> hey my driver isnt working
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#1640 [18:35] <Austin_> hello
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#1646 [18:37] <SneakyDave> I have that lame Pixel Format Not accellerated / OpenGL issue with Windows 10, Java Minecraft, and Intel graphics card, even after installing the old driver. where should I go for more help?
#1647 [18:37] <EDyott> My Minecraft Account Migration
#1648 [18:37] <Nona> I am trying to use a nook, a Toshiba tablet, and android devices
#1649 [18:38] <jtwiedemann> it says my game has crashed. they want me to give you this code http://paste.ubuntu.com/12324616/ i do not know what to do.
#1650 [18:38] <zak23> i was just on minecraft and then i closed minecraft and an hour later i couldnt get on my account ive tried everything i changed my password used my email adress and username and i cant get on my account or mojang account
#1651 [18:39] <zak23> please help
#1652 [18:39] <Nona> the game downloads but then says cannot be opened
#1653 [18:40] <zak23> ive been trying for half an hour someone please help
#1654 [18:41] <Nona> if it cannot be resolved then i need a refund
#1655 [18:41] * GINxx [GINxx@notlogged] has joined #minecrafthelp
#1656 [18:42] <zak23> i was just on minecraft and then i closed minecraft and an hour later i couldnt get on my account ive tried everything i changed my password used my email adress and username and i cant get on my account or mojang account
#1657 [18:42] <SneakyDave> Regarding my request about the OpenGL problem, and the fact that I re-installed an older driver, here is the paste from DxDiag: http://paste.ubuntu.com/12324758/
#1658 [18:42] <Nona> Is anyone out there
#1659 [18:42] <mattym> SneakyDave, One moment
#1660 [18:43] <GINxx> Alright, well I downloaded windows 10, and I didn't realize it was asking for your accounts email, so i used a different one and now I cannot log out of that new account I made my accident
#1661 [18:43] * Nona [Nona@notlogged] has quit. (Quit: Web client closed)
#1662 [18:43] <GINxx> But since i used windows 10 i cannot use anything in multiplayer in the old launcher
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#1665 [18:44] <mattym> GINxx, If you are using regular PC edition of Minecraft, you should still just be logging in with your regular minecraft login info
#1666 [18:44] <Aerolin> I need help with a Minecraft Windows 10 edition code somehow having been redeemed to an account I'm unaware of. Anyone able to help with that?
#1667 [18:44] <GINxx> I know mattym but i cant log out of that 'new' account i accidently made
#1668 [18:44] <mattym> Aerolin, Did you attempt to redeem it in the past?
#1669 [18:45] <Nona> I purchased the game, downloaded it and then the next message is can not open file
#1670 [18:45] <mattym> GINxx, Log out in the launcher you mean?
#1671 [18:45] <GINxx> I cant log out of the account to put in my real one
#1672 [18:45] <zak23> i was just on minecraft and then i closed minecraft and an hour later i couldnt get on my account ive tried everything i changed my password used my email adress and username and i cant get on my account or mojang account
#1673 [18:45] <mattym> Nona, What file, what exactly does it say when you try
#1674 [18:45] <jtwiedemann> it says my game has crashed. they want me to give you this code http://paste.ubuntu.com/12324616/ i do not know what to do.
#1675 [18:45] <Aerolin> Always on the same account, but it doesn't let me install it on my computer.
#1676 [18:45] <mattym> ??> GINxx launcher/relog
#1677 [18:45] <Absol> GINxx: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#1678 [18:45] <mattym> GINxx, Check the info from Absol
#1679 [18:46] <GINxx> In the windows 10 addition?
#1680 [18:46] <mattym> jtwiedemann, Unfortunately your graphics hardware is not fully supported on Windows 8.1, you will need to downgrade to Windows 7, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1681 [18:46] <Nona> It says, "cannot open file"
#1682 [18:46] <mattym> Nona, Ok, hold tight for a few
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#1684 [18:47] <mattym> SneakyDave, Your Intel HD Graphics are of the 3000 series, currently there are no Windows 10 drivers for them from Intel, and i dont believe they plan to release any. If you want you can check Windows Update, have it search for updates, then install any it finds
#1685 [18:47] * Austin_ [Austin_@notlogged] has quit. (Quit: Web client closed)
#1686 [18:47] <GINxx> Absol, how do I switch users using the windows 10 beta free version?
#1687 [18:47] <Nona> I have tried on my nook, and Toshiba tablet
#1688 [18:47] <mattym> GINxx, Oh, you cant use your regular Minecraft identity in the Windows 10 Beta
#1689 [18:48] <GINxx> Mattym, how am i supposed to play minecraft then??
#1690 [18:48] <mattym> GINxx, In the Windows 10 Edition, its run by Xbox Live for Windows, so you log in with a Xbox gamertag
#1691 [18:48] <GINxx> Mattym, i cannot play minecraft using the normal launcher it wont let me play multiplayer
#1692 [18:48] <mattym> GINxx, On Windows 10 you can still use the regular PC version of Minecraft, as long as your computer has proper drivers for Windows 10
#1693 [18:49] <mattym> Nona, Are you trying to play the PC version on them?
#1694 [18:49] <mattym> Nona, Because you cannot, PC version of Minecraft is only for PC, not tablets
#1695 [18:49] * martin [martin@notlogged] has joined #minecrafthelp
#1696 [18:49] <GINxx> mattym, but I wouldn't be able to play with my minecraft PC account?
#1697 [18:50] <Nona> I have tried all of them. which do you suggest I download for each device
#1698 [18:50] <mattym> GINxx, On regular PC version of Minecraft, you would log into it like you normally would
#1699 [18:50] <mattym> GINxx, On the Windows 10 Edition, you log in with an Xbox style account
#1700 [18:50] <GINxx> Mattym, i did that, when i join mineplex or something i cannot talk and it says
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#1702 [18:51] <mattym> Nona, Im not sure if its available on those tables, but for tablets you need Minecraft Pocket Edition, which is a sepperate purchase from the regular PC edition
#1703 [18:51] <GINxx> mattym, "Unable to locate sign at -89, 64, -65"
#1704 [18:52] <mattym> GINxx, Thats an issue with the server, or your location in the server
#1705 [18:52] <Nona> so I need to purchase a different version?
#1706 [18:52] <mattym> GINxx, Contact that servers staff about helping with that issue
#1707 [18:52] <zak23> i was just on minecraft and then i closed minecraft and an hour later i couldnt get on my account ive tried everything i changed my password used my email adress and username and i cant get on my account or mojang account
#1708 [18:52] <SneakyDave> mattym, thanks for your help, I was afraid of that.
#1709 [18:52] <mattym> Nona, Which version did you purchase, what was the cost?
#1710 [18:53] <mattym> ??> zak23 login/throttle
#1711 [18:53] <Absol> zak23: Your login is being throttled, which will prevent you from logging in.
#1712 [18:53] <Absol> zak23: You will have to wait 3 hours without logging in for it to reset.
#1713 [18:53] <Nona> $26 something
#1714 [18:53] <GINxx> mattym, how do i do that?
#1715 [18:53] <jtwiedemann> how do i get this new graphics hardware? and downgrade to windows 7
#1716 [18:53] <mattym> Nona, Thats the PC version, unless you have a Windows/Mac/Linux computer, its not gonna work on anything else
#1717 [18:53] <zak23> why do i have to wait three hours
#1718 [18:54] <Nona> that was the version I was told to purchase to be able to download it to more then one device
#1719 [18:54] <mattym> jtwiedemann, If you bothered to read, you would realise that with a Laptop new hardware is not an option for you
#1720 [18:54] * blazeking [blazeking@notlogged] has joined #minecrafthelp
#1721 [18:54] <mattym> Nona, Yes, more than one computer, not mobile type device
#1722 [18:54] <zak23> i have reset it before and ive never had to wait
#1723 [18:54] <blazeking> anyone else having problems logging on
#1724 [18:54] <GINxx> matty, now when i join that server or another server its saying "unable to locate sign at -2529, 54, 724" and making me fall into the void forever
#1725 [18:54] * Aerolin [Aerolin@notlogged] has quit. (Quit: Web client closed)
#1726 [18:54] <mattym> zak23, It has nothing to do with the reset, you did something that cause a lockout, you need to wait 3 hours without attempting a login
#1727 [18:55] <mattym> GINxx, Like i said, you need to contact that servers staff
#1728 [18:55] <zak23> oh
#1729 [18:55] <GINxx> mattym, but its not just one server
#1730 [18:55] <jtwiedemann> so your saying there is no way i can get minecraft on this computer
#1731 [18:55] <Nona> ok so i did purchase another version for another nook, can i use that purchase on other devices
#1732 [18:55] <mattym> jtwiedemann, Revert to Windows 7
#1733 [18:55] <GINxx> mattym, its all of them and I dont know how I would contact them
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#1735 [18:56] <mattym> Nona, What system does the Nook use? Is it Android based?
#1736 [18:56] <Nona> yes android
#1737 [18:56] <mattym> GINxx, Try reinstalling the local minecraft files, let me send you the info
#1738 [18:56] <mattym> ??> GINxx win/reinst
#1739 [18:56] <Absol> GINxx: You may need to reinstall the locally installed files that Minecraft puts into place.
#1740 [18:56] <Absol> GINxx: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1741 [18:56] <mattym> GINxx, Try the instructions from Absol
#1742 [18:56] <Nona> and the Toshiba tablets are windows 7
#1743 [18:57] <mattym> Nona, Then if you log into another Android based device on the same google account, you should be able to download it to that device as well
#1744 [18:57] <mattym> Nona, If the toshibas are on Windows 7 they should work with the PC edition, but because they are tablets they may not support it
#1745 [18:57] <GINxx> EVERYTHING except saves?
#1746 [18:57] <mattym> GINxx, Yes
#1747 [18:57] * SneakyDave [SneakyDave@notlogged] has quit. (Quit: Web client closed)
#1748 [18:58] <GINxx> including my screenshots..?
#1749 [18:58] <Nona> ok so how do i find out my username and password for the other purchase
#1750 [18:58] <mattym> GINxx, You can keep those if needed
#1751 [18:58] <GINxx> alright
#1752 [18:58] <mattym> Nona, The android one is tied to the android/google account you purchased it on, only you would know that info
#1753 [18:58] * wiiu [wiiu@notlogged] has joined #minecrafthelp
#1754 [18:59] <blazeking> can't login to mojang account tried resetting but nothing
#1755 [18:59] <GINxx> there is over 5000 things im recycling..
#1756 [18:59] <Nona> ok i will work on that one
#1757 [18:59] <mattym> ??> blazeking login/throttle
#1758 [18:59] <Absol> blazeking: Your login is being throttled, which will prevent you from logging in.
#1759 [18:59] <Absol> blazeking: You will have to wait 3 hours without logging in for it to reset.
#1760 [19:00] <wiiu> trying to load minecraft on wiiu for my son. get error 112-1209. suggestions
#1761 [19:00] * adsrulesmore [adsrulesmore@notlogged] has joined #minecrafthelp
#1762 [19:00] <mattym> GINxx, Once its clear, restart Minecraft and have it load into the latest version, it will force the launcher to redownload all game files
#1763 [19:00] <mattym> wiiu, There is no version of Minecraft on Wii
#1764 [19:01] <GINxx> 5559 items
#1765 [19:01] * MarcNarcGaming [MarcNarcGaming@notlogged] has joined #minecrafthelp
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#1768 [19:01] * wiiu [wiiu@notlogged] has quit. (Client Quit)
#1769 [19:01] <blazeking> ok thanks
#1770 [19:01] * blazeking [blazeking@notlogged] has quit. (Quit: Web client closed)
#1771 [19:01] <GINxx> is latest version 1.8.8??
#1772 [19:02] <adsrulesmore> hey, need some help.... minecraft not working on my sons computer anymore
#1773 [19:02] <mattym> GINxx, Yes, by default it will start with that
#1774 [19:02] <GINxx> alright
#1775 [19:02] <mattym> adsrulesmore, What happens when you try it?
#1776 [19:03] <adsrulesmore> get an error.... says video drivers are outdated..... it used to work with Windows 7
#1777 [19:03] <adsrulesmore> wont work with 8.1 or 10
#1778 [19:03] <mattym> adsrulesmore, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1779 [19:03] <adsrulesmore> computer is 5.5 years old... old graphics card and there are no updates available....
#1780 [19:04] * gustavo_extreme [gustavo_extreme@notlogged] has joined #minecrafthelp
#1781 [19:04] <adsrulesmore> let me do that real quick.... brb
#1782 [19:04] <MarcNarcGaming> hi! I am having prblems with my miecraft. it says that i dont have updated graphics drivers. http://paste.ubuntu.com/12324873/
#1783 [19:04] * JEB_A_NERD [JEB_A_NERD@notlogged] has joined #minecrafthelp
#1784 [19:05] <mattym> MarcNarcGaming, Unfortunately your graphics hardware is not fully supported on Windows 8.1, you will need to downgrade to Windows 7, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1785 [19:05] * gustavo_extreme [gustavo_extreme@notlogged] has quit. (Client Quit)
#1786 [19:05] <JEB_A_NERD> Hey guys I'm having graphic driver issues
#1787 [19:05] <mattym> MarcNarcGaming, Not 100% sure, but that Graphics card may even require an older Windows
#1788 [19:05] <mattym> JEB_A_NERD, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1789 [19:05] <JEB_A_NERD> yeah one sec
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#1791 [19:07] <MarcNarcGaming> when i tried using windows 7, i dont a crapton of glithches. the only os that works properly with my laptop is windows 8
#1792 [19:07] <JEB_A_NERD> Here it is http://paste.ubuntu.com/12324906/
#1793 [19:07] <GINxx> mattym, i did it and its still not working :(
#1794 [19:07] <mattym> MarcNarcGaming, Well drivers dont exist for your hardware on Windows 8 and above, so you dont really have a choice
#1795 [19:07] <adsrulesmore> matym..... pasted it...... http://paste.ubuntu.com/12324909/
#1796 [19:07] <JEB_A_NERD> <mattym> did u get it
#1797 [19:07] <mattym> MarcNarcGaming, That graphics hardware is also well below the minimum
#1798 [19:08] <CubeTheThird> adsrulesmore, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1799 [19:08] <mattym> JEB_A_NERD, Try checking Windows Update, have it search for updates, install any if finds
#1800 [19:08] * mitisuaker1gamer [mitisuaker1gamer@notlogged] has joined #minecrafthelp
#1801 [19:08] <adsrulesmore> figured that....
#1802 [19:08] <MarcNarcGaming> okay. thanks for the help.
#1803 [19:08] <mattym> JEB_A_NERD, But, The Intel HD Graphics 3000 have no support from Intel for Windows 10, you may not find anything
#1804 [19:09] <MarcNarcGaming> goodbye
#1805 [19:09] <adsrulesmore> how do I know what card would work and what won't? Im pretty computer savy, but not with buying hardward and replacing it
#1806 [19:09] <GINxx> mattym, wait when i join a game then it does, just not when i intially join
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#1808 [19:09] <JEB_A_NERD> should i just go back to windows 7
#1809 [19:09] <mattym> JEB_A_NERD, Its likely the best option
#1810 [19:10] * cyborgxgamer [cyborgxgamer@notlogged] has joined #minecrafthelp
#1811 [19:10] <CubeTheThird> adsrulesmore, you have a desktop computer?
#1812 [19:10] * mitisuaker1gamer_ [mitisuaker1gamer_@notlogged] has joined #minecrafthelp
#1813 [19:10] <adsrulesmore> old hard drive failed, bought a new one and had to replace windows... so got Windows 8 and here I am
#1814 [19:10] <adsrulesmore> yes, Dell Inspiron 560
#1815 [19:11] <adsrulesmore> 5.5 years old... has Intel 4 Series chipset
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#1817 [19:11] <CubeTheThird> adsrulesmore, ok. Well basically any Nvidia or AMD graphics card released in the past 5 years should be sufficient, so long as you have the proper PCI slot to insert it in. There are all sorts of guides online for that
#1818 [19:11] * mitisuaker1gamer [mitisuaker1gamer@notlogged] has quit. (Client Quit)
#1819 [19:11] <adsrulesmore> was reading some.... lots of talk about upgrading pwer supplies too
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#1821 [19:12] <CubeTheThird> that may be required, depending on the power requirements of the card, and the one you currently have
#1822 [19:12] <mattym> adsrulesmore, With a Dell desktop, you would likely need the better power supply
#1823 [19:12] <adsrulesmore> any way of knowing if I have the proper PCI slot? Do I have to open the case to check?
#1824 [19:12] <adsrulesmore> any way of knowing if I have the proper PCI slot? Do I have to open the case to check?
#1825 [19:12] * cyborgxgamer [cyborgxgamer@notlogged] has left #minecrafthelp
#1826 [19:12] <CubeTheThird> adsrulesmore, yes you 'd most likely have to open the case, unless you can find a manual for your computer instead
#1827 [19:13] <mattym> adsrulesmore, If you can find the full model number of the PC and put it in dells site, they should have that info somewhere
#1828 [19:13] <adsrulesmore> argh..... new hard drive, new Windows... I'm $200 into a old computer
#1829 [19:13] <adsrulesmore> sounds like I gotta spend more now......
#1830 [19:13] <CubeTheThird> linux is also an option, as an alternative
#1831 [19:13] <CubeTheThird> and it's free
#1832 [19:14] <CubeTheThird> requires a bit of technical know-how though
#1833 [19:14] <adsrulesmore> never used Linux and don't expect my 9 year old to use it.... so that's probably not an option
#1834 [19:15] <adsrulesmore> i'll do some digging around elsewhere on what to buy.... appreciate the help guys
#1835 [19:15] <CubeTheThird> good luck~!
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#1843 [19:36] <lyndee10> i need help with my minecraft I was on a litt while a go and I did every thang that they said to do
#1844 [19:37] <lyndee10> but it still doesn't work
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#1849 [19:41] <funny> how to get a default texturepack
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#1853 [19:47] <Simon_> I am trying to redeam a copy of minecraft windows 10 edition however, when I try to claim it on xbox.com it gives an error after entering the 25 digit code that mojang.com gave me what should I do??
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#1857 [19:48] <MisterJoshMan> hey i need help with minecraft i updated my graphic systems but as soon as i start it up minecraft crashes
#1858 [19:48] <mattym> Simon_, Go to your mojang account page here, account.mojang.com/me
#1859 [19:48] <MisterJoshMan> ok
#1860 [19:48] <mattym> Simon_, Hit the redeem button there and enter your account/email
#1861 [19:49] <mattym> MisterJoshMan, Do you have the link to your dxdiag report? If so please post the link in this chat.
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#1863 [19:49] <Simon_> I its not an issue with my harware its an issue with claiming the game
#1864 [19:50] <mattym> Simon_, Only read the lines with your name
#1865 [19:50] <Simon_> oh sorry
#1866 [19:50] <mattym> Simon_, As i said, go to account.mojang.com/me log in, then hit the redeem button, at the page it takes you to enter your account/email
#1867 [19:50] <mattym> Simon_, After that make sure you are logged into the Windows Store on the same account/email you redeem it to
#1868 [19:51] <mattym> Simon_, Then you can download/install it from the Windows Store
#1869 [19:52] <lyndee10> my minecraft has not for a year
#1870 [19:52] <Simon_> ok I selected redeam and went to the page for mc windows 10 edition
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#1872 [19:52] <Simon_> I alredy have the trial installed
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#1874 [19:53] <mattym> Simon_, Then make sure that the account you are logged into the WIndows Store with is the one you redeemed it to the first time
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#1877 [19:53] <Simon_> I am loged into the same account on the windows store
#1878 [19:56] <lyndee10> ping time out for a minute
#1879 [19:56] <lyndee10> sory
#1880 [20:00] <Simon_> is anyone still there
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#1882 [20:01] <lyndee10> my minecraft has not worked in a year
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#1884 [20:06] <lyndee10> and I have done every thang I coud do.
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#1893 [20:21] <rayneman> hello
#1894 [20:21] <rayneman> I NEED HELP
#1895 [20:22] <rayneman> i cannot enter login
#1896 [20:22] * drmo123 [drmo123@notlogged] has joined #minecrafthelp
#1897 [20:22] <rayneman> when logging in it says invalad email but i can change my password with that email
#1898 [20:22] <mattym> ??> rayneman login/throttle
#1899 [20:22] <Absol> rayneman: Your login is being throttled, which will prevent you from logging in.
#1900 [20:22] <Absol> rayneman: You will have to wait 3 hours without logging in for it to reset.
#1901 [20:23] <rayneman> why would that be and same with my girlfriends ?
#1902 [20:23] <drmo123> hey i stopped playing for awhile but ive wanted to start back up again and after i transferred my account to mojang its only allowing me to play the demo
#1903 [20:23] <rayneman> she hasent changed passwords or anything it just wont work
#1904 [20:23] <mattym> rayneman, The throttle applies across your IP, so anyone on your network will be effected
#1905 [20:24] <rayneman> why would that be ?
#1906 [20:24] <mattym> rayneman, Neither of you can attempt a login on the launcher or website for 3 hours, after that log in as you would normally, if you changed your password make sure to use the new one
#1907 [20:24] * MineRaider2002 [MineRaider2002@notlogged] has joined #minecrafthelp
#1908 [20:25] <rayneman> ok but why would they throttle ?
#1909 [20:25] <mattym> drmo123, If you migrated, make sure you are logging in with the email/mojang account you migrated too
#1910 [20:25] <mattym> rayneman, Either you failed to log in too many times in a row, or did something else to trigger it
#1911 [20:25] <drmo123> i did its still my same account i used before, same username and everyhting
#1912 [20:26] <mattym> drmo123, If you migrated, you need to log in with the email and password, not username
#1913 [20:26] <drmo123> thats what i meant
#1914 [20:26] <drmo123> i meant my username for the game still showed up as in it was still the same account
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#1916 [20:27] <mattym> drmo123, If you log in at account.mojang.com/me does it list under "My Games" your username and the date you purchased the game?
#1917 [20:27] <MineRaider2002> I am having that issue with windows 10 affecting my graphic driver. I have uploaded my dxdiag information to pastebin for referance. I have tried to update my graphics driver but the intel website said there were no new updates. Could anyone point me in the right direction? Paste bin link: http://paste.ubuntu.com/12325421/
#1918 [20:27] <rayneman> ok
#1919 [20:27] <mattym> MineRaider2002, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1920 [20:27] <mattym> MineRaider2002, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
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#1922 [20:28] <MineRaider2002> okay thank you for your help
#1923 [20:28] <rayneman> that a little harsh man its not cool :(
#1924 [20:29] <mattym> rayneman, Its not harsh, its the truth
#1925 [20:29] <mattym> do you think he would have preffered i lied to him and had him try a bunch of things that wouldnt work?
#1926 [20:29] <rayneman> no i mean the 3 hours for forgetting you pass and not letting anyone els on :(]
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#1928 [20:30] <rayneman> thank you any ways thou :)
#1929 [20:30] <MineRaider2002> Could you recommend new graphic hardware?
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#1932 [20:30] <mattym> rayneman, Its a system to prevent brute force attacks to steal accounts, be happy it exists
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#1934 [20:30] <rayneman> ok well thank you every one for the help i hope you have a good night or day :)
#1935 [20:30] <mattym> MineRaider2002, We dont do recommendation here as its impossible to know what will or wont work with the rest of the hardware
#1936 [20:30] <Daniel_> for some reason minecraft is saying that I only have the demo
#1937 [20:31] <Daniel_> I have had minecraft for 5 years and now it says I dont have it
#1938 [20:31] <MineRaider2002> Okay, understandable. Thank you for your help.
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#1940 [20:31] <mattym> Daniel_, IF you log in at account.mojang.com/me with the same login info you tried in the launcher. Does it list under "My Games" Minecraft along with the day you purchased it and your Username?
#1941 [20:32] <Daniel_> let me check
#1942 [20:32] <Daniel_> it wont let me log in without my security questions and I completely forgot the answers to them.
#1943 [20:32] <mattym> Daniel_, What is the ingame username?
#1944 [20:33] * Zak [Zak@notlogged] has joined #minecrafthelp
#1945 [20:33] <Daniel_> pixelatr, but whenever I enter that into the launcher it says it is incorrect, but when I use my email it logs in and says my username is pixelatr
#1946 [20:33] <Zak> i cant access my account
#1947 [20:34] * Hikaru532 [Hikaru532@notlogged] has joined #minecrafthelp
#1948 [20:34] <mattym> Daniel_, That username shows as unmigrated, so you should be logging in with your username and password
#1949 [20:34] <Daniel_> in the launcher or on mojang?
#1950 [20:34] <Zak> it keeps telling me my login info is wrong
#1951 [20:34] <mattym> Daniel_, In the launcher, forget the mojang site, if you are unmigrated you wouldnt log in there
#1952 [20:34] <mattym> Zak, What exactly does it say?
#1953 [20:35] <Zak> incorrect username/passcode, i have tried resetting my password but nothing works
#1954 [20:35] <Daniel_> when I type in my username in the launcher it says its wrong, but if I log in with my email it logs in and says my username is pixelatr, as it told me was incorrect moments before
#1955 [20:35] <Zak> this happened yesterday as well
#1956 [20:35] <mattym> ??> Zak login/throttle
#1957 [20:35] <Absol> Zak: Your login is being throttled, which will prevent you from logging in.
#1958 [20:35] <Absol> Zak: You will have to wait 3 hours without logging in for it to reset.
#1959 [20:36] <Zak> k thanks
#1960 [20:36] <Zak> bye
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#1963 [20:36] <mattym> Daniel_, Thats odd
#1964 [20:36] * smcginley07 [smcginley07@notlogged] has joined #minecrafthelp
#1965 [20:36] <mattym> .mcu pixelatr
#1966 [20:36] <Daniel_> yes I realize
#1967 [20:36] <ExtremeBot> QUERY: 'pixelatr' | STATUS: http://bit.ly/1QprnN1 | PAID: 3true | UUID: bd121405-ebd2-46a7-a17c-81591365e782 | USERNAME: 'pixelatr' | LEGACY: 4true
#1968 [20:36] <Daniel_> see?
#1969 [20:36] <Hikaru532> Hey I am having an issue starting Minecraft. I have tried using both the minecraft.msi and the minecraft.exe and for both of them im haing the error come up where it says that it is "Unable to update Minecraft Native Launcher"
#1970 [20:36] <mattym> Daniel_, All the info i can check says the account is unmigrated
#1971 [20:36] <smcginley07> Can't remember my password and the security questions?
#1972 [20:36] <Daniel_> how do I migrate?
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#1974 [20:36] <mattym> Hikaru532, What antivirus software do you use?
#1975 [20:37] <mattym> Daniel_, You would need to log into a mojang account and hit the migration option
#1976 [20:37] <Daniel_> I cant log in to mojang because I dont remember the security questions
#1977 [20:37] <mattym> Daniel_, But the fact then when you login to the game with a mojang account, its still showing the username, thats a bigger issue
#1978 [20:37] <mattym> ??> Daniel_ mojang/email
#1979 [20:37] <Absol> Daniel_: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1980 [20:37] <Absol> Daniel_: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1981 [20:38] <mattym> Daniel_, You will need to contact mojang with the form that Absol linked you
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#1983 [20:38] <Daniel_> so I cant play minecraft for 3-4 days?
#1984 [20:38] <Hikaru532> lol thanks mattym i completely overlooked checking to make sure its not being blocked :D
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#1986 [20:38] <mattym> Daniel_, Acutally they have backlog right now, closer to 2 weeks currently
#1987 [20:38] <Daniel_> ...thats absolutely ridiculous
#1988 [20:39] <mattym> Daniel_, Well if you remembered your security answers you would likely be able to fix it on your own, so its really no ones fault but yours
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#1990 [20:39] <Daniel_> I have my server open currently and you're telling me I cant join it for 2 weeks?
#1991 [20:39] * Ritsuka is now known as Kaname
#1992 [20:40] <Daniel_> or if mojang would figure out how to run a business it would be easier
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#1996 [20:41] <BioGh0st> To anyone, is it possible to put an iron farm next to a villager spawner?
#1997 [20:41] <webrosc> don't see why not
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#2000 [20:42] <webrosc> though a villager spawner is a mod ot command block thing?
#2001 [20:42] <Hikaru532> still having the error of Unable to update Native Launcher for both .exe and .msi
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#2003 [20:42] <BioGh0st> well i mean, would the iron golems start spawning with the villagers in the villager spawner?
#2004 [20:42] <webrosc> BioGh0st, to be honest we deal with tech issues, not how to play issues sorry
#2005 [20:42] <BioGh0st> ah, ok
#2006 [20:42] <BioGh0st> wrong area
#2007 [20:42] <BioGh0st> sorry
#2008 [20:43] <webrosc> BioGh0st, no worries, no harm done :)
#2009 [20:44] <webrosc> Hikaru532, i maybe blind, but what was your answer to what antivirus you use?
#2010 [20:44] <Hikaru532> oh windows defender sorry...i tried downloading and running minecraft with it completely disabled to no avail
#2011 [20:45] <Hikaru532> I have also tried doing this with the firewall on my computer turned off
#2012 [20:45] <webrosc> Hikaru532, have you tried the original none installing exe launcher?
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#2014 [20:46] <Hikaru532> yea i have tried both
#2015 [20:46] <webrosc> there are 3 versions of the launcher
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#2018 [20:46] <webrosc> the .msi, and installing exe, and the original old non installing exe
#2019 [20:46] <Hikaru532> all 3 then i have even tried using the linux based one
#2020 [20:46] <webrosc> in that case
#2021 [20:47] <webrosc> ??> Hikaru532 tools/hjt
#2022 [20:47] <Absol> Hikaru532: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2023 [20:47] <Absol> Hikaru532: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#2028 [20:53] <Hikaru532> http://paste.ubuntu.com/12325594/
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#2032 [20:56] <flashgamerplay> mi minecraft
#2033 [20:56] <flashgamerplay> no instala
#2034 [21:01] <Hikaru532> im guessing that it has something to do with my network and not being able to connect to minecrafts servers
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#2037 [21:03] <Bray> i was on yesterday regarding the java platform issue and had to logout before i heard back.
#2038 [21:04] <Bray> i will repaste the info if you need me to.
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#2088 [21:26] <blazeitmc> hello
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#2101 [21:47] <lucky29> got windows 10
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#2107 [21:51] <Cosmic_Playz> my minecraft crash it's said your hardware manufacturers have a updated drivers help
#2108 [21:52] <Cosmic_Playz> hello anyone
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#2110 [21:57] <Cosmic_Playz_> my minecraft crash it's said your hardware manufacturers have a updated drivers help
#2111 [21:58] <Cosmic_Playz_> my minecraft crash it's said your hardware manufacturers have a updated drivers help
#2112 [21:58] <Cosmic_Playz_> my minecraft crash it's said your hardware manufacturers have a updated drivers help
#2113 [21:58] <Cosmic_Playz_> my minecraft crash it's said your hardware manufacturers have a updated drivers help
#2114 [21:58] <Cosmic_Playz_> my minecraft crash it's said your hardware manufacturers have a updated drivers help
#2115 [21:58] * Absol kicked Cosmic_Playz_ from #minecrafthelp (Reason: osmic_Playz_ :Stop spamming)
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#2117 [21:58] <Cosmic_Playz_> my minecraft crash it's said your hardware manufacturers have a updated drivers help
#2118 [21:58] <Cosmic_Playz_> my minecraft crash it's said your hardware manufacturers have a updated drivers help
#2119 [21:59] <Cosmic_Playz_> help
#2120 [22:01] <Cosmic_Playz_> my minecraft crash it's said your hardware manufacturers have a updated drivers help
#2121 [22:01] <Cosmic_Playz_> my minecraft crash it's said your hardware manufacturers have a updated drivers help
#2122 [22:01] * GreyVulpine kicked Cosmic_Playz_ from #minecrafthelp (Reason: osmic_Playz_ :Go away.)
#2123 [22:02] <urielsalis> Cosmic_Playz, need help?
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#2126 [22:02] <Cosmic_Playz__> my minecraft crash it's said your hardware manufacturers have a updated drivers help
#2127 [22:02] <Cosmic_Playz__> my minecraft crash it's said your hardware manufacturers have a updated drivers help
#2128 [22:02] <Cosmic_Playz__> my minecraft crash it's said your hardware manufacturers have a updated drivers help
#2129 [22:02] <Cosmic_Playz__> my minecraft crash it's said your hardware manufacturers have a updated drivers help
#2130 [22:02] * Absol kicked Cosmic_Playz__ from #minecrafthelp (Reason: osmic_Playz__ :Stop spamming)
#2131 [22:04] <bray> as i said i was on yesterday about a java issue and no one got back to me. i really need some help here!
#2132 [22:04] <urielsalis> bray, can you repeat your question? I down have it in my logs
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#2134 [22:05] <Cosmic_Playz___> my minecraft crash it's said your hardware manufacturers have a updated drivers help
#2135 [22:05] <Cosmic_Playz___> my minecraft crash it's said your hardware manufacturers have a updated drivers help
#2136 [22:05] * GreyVulpine kicked Cosmic_Playz___ from #minecrafthelp (Reason: osmic_Playz___ :Go away.)
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#2138 [22:05] <urielsalis> thanks gv
#2139 [22:05] <urielsalis> ...
#2140 [22:06] * GreyVulpine kicked Cosmic_Playz from #minecrafthelp (Reason: osmic_Playz :Go away.)
#2141 [22:06] <Cosmic_Playz___> my minecraft crash it's said your hardware manufacturers have a updated drivers help
#2142 [22:06] * GreyVulpine kicked Cosmic_Playz___ from #minecrafthelp (Reason: osmic_Playz___ :Go away.)
#2143 [22:06] <bray> yes, i get kicked out of mc and the error msg reads: "java(tm) platform se binary has stopped working"
#2144 [22:06] <urielsalis> bray, nothing more?
#2145 [22:06] <bray> no, that's it
#2146 [22:06] <urielsalis> bray, it only happened one time?
#2147 [22:08] <bray> no, now every time i try to play it kicks me out after about 30 secs and after lagging badly. started about 4 days ago
#2148 [22:08] <urielsalis> ??> bray win/dxdiag
#2149 [22:08] <Absol> bray: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2150 [22:08] <bray> cool. i'll try it. thx
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#2156 [22:17] <maverick33> HELP myy blaze spawners sttopped working. recentlyuplaoded my 360 survival world to xboxone. i increased the map size to large and everything else is working.
#2157 [22:17] <urielsalis> maverick33, are you sure there are not any nearby light sources?
#2158 [22:18] <maverick33> none that i can see
#2159 [22:18] <maverick33> no blaze at all in nether anymore
#2160 [22:18] <urielsalis> maverick33, are you not hitting a mob cap?
#2161 [22:19] <maverick33> dont think so, skeletons spawn so do ghasts and pigmen
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#2163 [22:20] <urielsalis> maverick33, try going very far away in the nether till everything despawns and going again to the blaze spawners
#2164 [22:20] <maverick33> ok will try thanks
#2165 [22:21] <urielsalis> maverick33, if that doesnt work, you will need to make a thread in the forums, as im out of ideas
#2166 [22:22] <captain_lol> i updated to windows 10 and now it says my drivers need to be updated...i tried figuring out how to update and i keep going in circles
#2167 [22:22] <urielsalis> ??> captain_lol win/dxdiag
#2168 [22:22] <Absol> captain_lol: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#2170 [22:22] <captain_lol> http://paste.ubuntu.com/12326087/
#2171 [22:23] <captain_lol> that is my dxdiag paste
#2172 [22:23] <urielsalis> captain_lol, one moment
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#2174 [22:23] <urielsalis> captain_lol, you had Windows 7 before, i am right?
#2175 [22:23] <captain_lol> i've had this problem before and someone on this chat was able to send me a link to download drivers and it worked
#2176 [22:23] <captain_lol> i think so
#2177 [22:24] <urielsalis> captain_lol, then you will need to downgrade back to it. Intel has not released drivers for that graphic card for Windows 10, 8.1 or 8
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#2179 [22:24] <captain_lol> do you know how to downgrade back to windows 7?
#2180 [22:25] <urielsalis> captain_lol, one sec
#2181 [22:25] <urielsalis> captain_lol, http://hopper.minecraft.net/help/references/windows-10/check-compatibility/
#2182 [22:26] <urielsalis> captain_lol, and scroll down to "Reverting your Windows 10 Install"
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#2198 [23:13] <bray> i'm trying to submit a report with my link from ubuntu, but i'm not sure where to send it. one link sends me back here, one goes to mojang support and i had to register, but after that, no where to write a report...where do i send this???
#2199 [23:13] <urielsalis> bray, give me the link :)
#2200 [23:13] <urielsalis> (and hi again)
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#2207 [23:20] <bray> at ubuntu.com/12326098 (could copy the link for some reason) thx
#2208 [23:20] <urielsalis> bray, one sec
#2209 [23:23] <urielsalis> bray, download and install https://downloadcenter.intel.com/download/23886
#2210 [23:24] <urielsalis> bray, but be wary that your CPU is under the minimum requirements for the game
#2211 [23:24] <urielsalis> ??> bray requirements
#2212 [23:24] <Absol> bray: Minecraft is a modern game with modern requirements, which are belied by its retro style. http://is.gd/mc_requirements
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