#MinecraftHelp > 2015-10-04
#1 [00:00] * xXvegettinXx [xXvegettinXx@notlogged] has quit. (Client Quit)
#2 [00:01] <Chrome5674> someone HELP
#3 [00:01] <Chrome5674> i've been waiting for an hour please
#4 [00:02] <Chrome5674> it's 12:03 am
#5 [00:02] <CubeTheThird> Chrome5674, what's the problem?
#6 [00:03] * parm [parm@notlogged] has joined #minecrafthelp
#7 [00:03] <Chrome5674> Do you know if Lord_Ralex is here he was helping me eariler but that was about an hour and thirty minutes ago
#8 [00:04] <CubeTheThird> no idea
#9 [00:04] <CubeTheThird> but if he's not responding I'd assume he's AFK
#10 [00:04] * parm [parm@notlogged] has quit. (Client Quit)
#11 [00:05] <Chrome5674> Well I just need help with my fps he told me to get a new driver for NVidia and i did but i'm still getting very low fps 20-30 fps
#12 [00:05] * Keywords [Keywords@notlogged] has joined #minecrafthelp
#13 [00:05] <Keywords> Hello?
#14 [00:06] <CubeTheThird> Chrome5674, can you show me a new dxdiag report?
#15 [00:06] <CubeTheThird> hello Keywords
#16 [00:06] <Chrome5674> sure
#17 [00:06] <Keywords> Hi
#18 [00:06] <CubeTheThird> Keywords, do you need something?
#19 [00:06] <Keywords> I am trying to recover a lost account
#20 [00:07] <CubeTheThird> Keywords, what's lost about it exactly?
#21 [00:07] <Keywords> Well, I can't seem to figure out my password and email
#22 [00:08] <CubeTheThird> Keywords, you can test all your emails on http://www.minecraft.net/retrievename
#23 [00:09] <Chrome5674> http://paste.ubuntu.com/12675598/ there you are
#24 [00:09] <Keywords> Before anything, could you help me figure our what account this transaction id is for?
#25 [00:09] * dragon[creepers [dragon[creepers@notlogged] has joined #minecrafthelp
#26 [00:09] <Andrio> Only Mojang can tell you that.
#27 [00:09] * Chromaryu is now known as DarkChroma
#28 [00:10] <Keywords> So I should just contact mojang?
#29 [00:10] <Andrio> If what CubeTheThird suggested doesn't work, yes.
#30 [00:10] <CubeTheThird> Keywords, you can contact Mojang, but it will take some time to get a response. Best if you do all you can here before contacting them
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#32 [00:11] <Keywords> I guess I have time
#33 [00:11] * ravboy [ravboy@notlogged] has joined #minecrafthelp
#34 [00:11] <Keywords> Thanks for you help.
#35 [00:11] <CubeTheThird> Chrome5674, if you press f3 in game, does it show to the right, Intel or Nvidia?
#36 [00:11] <ravboy> hello
#37 [00:11] * Jumla [Jumla@notlogged] has quit. (Ping timeout: 206 seconds)
#38 [00:11] <CubeTheThird> hello ravboy
#39 [00:12] <ravboy> whenever i try to download minecraft
#40 [00:12] <Chrome5674> Nvidia
#41 [00:12] <ravboy> its say unable to downlaod minecraft please try agian later
#42 [00:12] <CubeTheThird> Chrome5674, hmm ok. Is your laptop plugged in?
#43 [00:12] <CubeTheThird> ravboy, what anti-virus and firewall software do you have?
#44 [00:12] <Chrome5674> Yes.
#45 [00:13] * dragon[creepers_ [dragon[creepers_@notlogged] has joined #minecrafthelp
#46 [00:13] <CubeTheThird> Chrome5674, can you make sure your computer's power settings are set to maximum performance
#47 [00:13] * Jumla [Jumla@notlogged] has joined #minecrafthelp
#48 [00:13] <ravboy> i got norton
#49 [00:13] <CubeTheThird> ??< av/norton
#50 [00:13] <Chrome5674> how can i do that
#51 [00:13] <Chrome5674> oh with that?
#52 [00:13] <CubeTheThird> Chrome5674, I believe it's in the control panel
#53 [00:13] <CubeTheThird> ravboy, let's do a malware scan to start
#54 [00:13] <CubeTheThird> ??> ravboy av/adwcleaner
#55 [00:13] <Absol> ravboy: ADWCleaner is an utility to clean a PC which is infested with malware.
#56 [00:13] <Absol> ravboy: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#57 [00:13] <ravboy> ?
#58 [00:14] <Chrome5674> okay
#59 [00:14] <ravboy> what is av/adwcleaner?
#60 [00:14] <CubeTheThird> ravboy, do what Absol said after
#61 [00:14] <ravboy> ok
#62 [00:15] <Chrome5674> Im unable to find how to check CubeTheThird
#63 [00:16] <CubeTheThird> Chrome5674, can you search your computer for 'power'?
#64 [00:16] * ELLUCHADOR02_ [ELLUCHADOR02_@notlogged] has joined #minecrafthelp
#65 [00:16] <CubeTheThird> I've never done it on windows 8/10
#66 [00:16] <Chrome5674> oh okay
#67 [00:16] <Chrome5674> yes
#68 [00:16] <Chrome5674> power options?
#69 [00:16] <CubeTheThird> sure
#70 [00:17] * dragon[creepers_ [dragon[creepers_@notlogged] has quit. (Client Quit)
#71 [00:17] <Chrome5674> okay it goes to the control panel, Hardware and Sound, then power options
#72 [00:18] <CubeTheThird> yes power options...
#73 [00:18] * ELLUCHADOR02_ [ELLUCHADOR02_@notlogged] has quit. (Client Quit)
#74 [00:18] <Chrome5674> okay im here
#75 [00:18] <CubeTheThird> Chrome5674, is it set to maximum performance?
#76 [00:18] <ravboy> ok
#77 [00:18] <ravboy> i think its done scanning
#78 [00:19] <CubeTheThird> ravboy, after that do the cleaning
#79 [00:19] <Chrome5674> it says balanced
#80 [00:19] <ravboy> it says waiting for action
#81 [00:19] <ravboy> uncheck elements you want to keep
#82 [00:20] <CubeTheThird> ravboy, again, do the cleaning
#83 [00:20] <CubeTheThird> Chrome5674, set it to max performance, or high performance, or whatever it's called
#84 [00:22] <Chrome5674> okay it is set to high performance now
#85 [00:22] <CubeTheThird> Chrome5674, close and re-open the game
#86 [00:22] <Chrome5674> okay
#87 [00:23] <Chrome5674> im still geting 30 fps
#88 [00:23] <CubeTheThird> Chrome5674, in the game's video settings, is Vsync on?
#89 [00:23] * ravboy [ravboy@notlogged] has quit. (Ping timeout: 204 seconds)
#90 [00:23] <Chrome5674> no max framerate
#91 [00:24] <CubeTheThird> Chrome5674, you have vsync off, and your FPS is set to max?
#92 [00:24] <Chrome5674> yes
#93 [00:24] <CubeTheThird> Chrome5674, is VBOs enabled?
#94 [00:24] * Keywords [Keywords@notlogged] has quit. (Ping timeout: 204 seconds)
#95 [00:25] <Chrome5674> VBOs is disenabled
#96 [00:25] <CubeTheThird> Chrome5674, enable that
#97 [00:25] <Chrome5674> disabled*
#98 [00:25] <Chrome5674> okayh
#99 [00:25] * ravboy [ravboy@notlogged] has joined #minecrafthelp
#100 [00:25] <ravboy> ok
#101 [00:25] <ravboy> i did that
#102 [00:25] <CubeTheThird> Chrome5674, next, what is your render distance set to?
#103 [00:26] <CubeTheThird> ravboy, try installing the game again
#104 [00:26] <ravboy> ok
#105 [00:26] <ravboy> still doesnt work
#106 [00:26] <CubeTheThird> ravboy, what does it tell you ?
#107 [00:27] <ravboy> same thing
#108 [00:27] <Chrome5674> render distance is at 8 chuncks and i just noticed that if i go fullscreen thats when it goes to 30 fps but not fullscreen it was at 300
#109 [00:27] <ravboy> Unable to download minecraft
#110 [00:27] <Chrome5674> im hitting 600 fps right now wow
#111 [00:27] <ravboy> please try again
#112 [00:27] <Chrome5674> but fullscreen just goes back to 30
#113 [00:28] <CubeTheThird> Chrome5674, in-game, hold f3 + c to generate a crash report
#114 [00:28] <CubeTheThird> ravboy, ok, let's try the alternate launcher
#115 [00:28] <Chrome5674> okay
#116 [00:28] * Calico [Calico@notlogged] has quit. (Ping timeout: 204 seconds)
#117 [00:28] <CubeTheThird> ??> ravboy dl/win/alternate
#118 [00:28] <Absol> ravboy: Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#119 [00:28] <CubeTheThird> Chrome5674, paste it onto http://paste.ubuntu.com and give the URL here.
#120 [00:29] * Mangoz_Central [Mangoz_Central@notlogged] has joined #minecrafthelp
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#122 [00:30] <ravboy> thanks
#123 [00:30] <ravboy> it downloaded
#124 [00:30] * Keywords [Keywords@notlogged] has joined #minecrafthelp
#125 [00:30] <Chrome5674> http://paste.ubuntu.com/12676169/
#126 [00:30] <Keywords> Hello again.
#127 [00:30] <CubeTheThird> Chrome5674, does this occur without mods?
#128 [00:31] <CubeTheThird> hello Keywords
#129 [00:31] <Chrome5674> yes it does
#130 [00:31] <ravboy> ok i cant login
#131 [00:31] <CubeTheThird> Chrome5674, can you provide me a crash report in that instance?
#132 [00:31] <CubeTheThird> ravboy, oh?
#133 [00:31] <Chrome5674> okay
#134 [00:31] <Keywords> Do you know a way I could contact mojang?
#135 [00:31] <CubeTheThird> ??> Keywords mojang/email
#136 [00:31] <Absol> Keywords: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#137 [00:31] <Absol> Keywords: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#138 [00:32] <Keywords> OK thanks.
#139 [00:32] <ravboy> it says sorry couldnt connect to servers please make sure you are online and that minecraft is not blocked
#140 [00:32] <CubeTheThird> ??> ravboy tools/hjt
#141 [00:32] <Absol> ravboy: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#142 [00:32] <Absol> ravboy: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#143 [00:33] * Keywords [Keywords@notlogged] has quit. (Client Quit)
#144 [00:33] <ravboy> do i put the log thats in a notepad?
#145 [00:34] <CubeTheThird> ravboy, that's right
#146 [00:34] <ravboy> k
#147 [00:34] <Chrome5674> here you are CubeTheThird http://paste.ubuntu.com/12676266/
#148 [00:35] <ravboy> http://paste.ubuntu.com/12676269/
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#150 [00:35] <CubeTheThird> Chrome5674, hmm absolutely nothing there explaining performance issues. I've only got 1 other idea. Can you open your nvidia control panel?
#151 [00:35] <Chrome5674> im getting around 40 fps now
#152 [00:35] <Chrome5674> yes
#153 [00:35] * schimmy70 [schimmy70@notlogged] has joined #minecrafthelp
#154 [00:35] <schimmy70> hello
#155 [00:36] <CubeTheThird> Chrome5674, there, find the physX settings
#156 [00:36] <Chrome5674> okay
#157 [00:36] * StrikerYRPvP_ [StrikerYRPvP_@notlogged] has joined #minecrafthelp
#158 [00:36] * StrikerYRPvP_ [StrikerYRPvP_@notlogged] has quit. (Client Quit)
#159 [00:36] <CubeTheThird> Chrome5674, set it to use CPU by default
#160 [00:36] <ravboy> i put my log in ubuntu
#161 [00:37] <schimmy70> I had a Minecraft account, forgot the password i gues. I remember the username and I have no clue what the E-mail it was under was. I never registered it as a Mojang account because I haven't played in over a year.
#162 [00:37] <CubeTheThird> ravboy, according to this report, you don't have norton, but you have both AVG and mcafee installed. I recommend you remove mcafee as it causes problems
#163 [00:37] <CubeTheThird> ??> ravboy av/mcafee/uninstall
#164 [00:37] <Absol> ravboy: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#165 [00:37] <ravboy> ok
#166 [00:37] <Chrome5674> okay its done
#167 [00:37] <ravboy> i noticed i has abg and mcafee
#168 [00:37] * eve0021 [eve0021@notlogged] has joined #minecrafthelp
#169 [00:37] * schimmy70 [schimmy70@notlogged] has quit. (Client Quit)
#170 [00:38] <CubeTheThird> Chrome5674, save that, then close and re-open the game
#171 [00:38] * CubeTheThird crosses fingers
#171 [00:38] <eve0021> any minecraft PE modders there? I just have a few questions
#172 [00:38] <CubeTheThird> eve0021, really not the place to ask
#173 [00:38] <Bugboy1028> ??> eve0021 mods
#174 [00:39] <Absol> eve0021: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#175 [00:39] <Absol> eve0021: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#176 [00:39] <eve0021> I see
#177 [00:39] <eve0021> thanks for the info
#178 [00:39] <eve0021> is there any channel for modders?
#179 [00:39] <Chrome5674> Im getting from 44-45 fps
#180 [00:39] <Chrome5674> it improved though :)
#181 [00:39] <CubeTheThird> Chrome5674, well.. that's an improvement I suppose
#182 [00:39] <Chrome5674> yeah
#183 [00:39] <CubeTheThird> Chrome5674, do you have screen/game recording software?
#184 [00:40] <Chrome5674> no i don't
#185 [00:40] <CubeTheThird> hmm.. really not sure why you're getting such crappy FPS then
#186 [00:40] <Chrome5674> i have no idea either
#187 [00:40] <CubeTheThird> Chrome5674, oh.. wait. I think I see
#188 [00:40] <eve0021> anyone?
#189 [00:40] <Chrome5674> I can easily run Fallout New Vegas at 60 fps with all settings at ultra and ultra hd
#190 [00:41] <Bugboy1028> CubeTheThird, did you tweak his settings?
#191 [00:41] <CubeTheThird> yes
#192 [00:41] <CubeTheThird> Chrome5674, I think it's because your monitor is such a high resolution
#193 [00:41] <Chrome5674> oohhh
#194 [00:41] <Chrome5674> so what do you suggest doing??
#195 [00:41] <Bugboy1028> That's easy fix, I think
#196 [00:41] <Bugboy1028> umm
#197 [00:41] <eve0021> lower down your resolution
#198 [00:42] <eve0021> i think thats a rendering issue
#199 [00:42] <CubeTheThird> Chrome5674, try this, in the launcher, click Edit Profile
#200 [00:42] <Chrome5674> okay ill try it
#201 [00:42] <Chrome5674> okay
#202 [00:42] <eve0021> if its minecraft PC
#203 [00:42] <CubeTheThird> Chrome5674, there, set the default resolution to 1920 by 1080
#204 [00:42] <eve0021> try getting openGL libraries
#205 [00:42] <CubeTheThird> ..?
#206 [00:42] * tom [tom@notlogged] has joined #minecrafthelp
#207 [00:42] <Chrome5674> okay
#208 [00:43] <CubeTheThird> Chrome5674, now when you run the game, instead of changing the window size, press f11 to go in fullscreen mode
#209 [00:43] * tom is now known as Guest33682
#210 [00:43] <CubeTheThird> I think that can do it
#211 [00:43] * Guest33682 [Guest33682@notlogged] has quit. (Client Quit)
#212 [00:44] * tom [tom@notlogged] has joined #minecrafthelp
#213 [00:44] <Bugboy1028> tom, this nick is reserved
#214 [00:44] <Bugboy1028> try other nick please
#215 [00:44] * tom is now known as Guest89455
#216 [00:45] <Chrome5674> in fullscreen im getting 45 fps but do you think that if i change it to 3840 x 2160 it will do it?
#217 [00:45] <CubeTheThird> Chrome5674, hmm... you could try. I think that size is what's messing with it though
#218 [00:45] <Chrome5674> most likely ill try it
#219 [00:45] * Guest89455 [Guest89455@notlogged] has quit. (Client Quit)
#220 [00:46] <Chrome5674> if i have to restart my computer i just want to say now thank you for all the help :)
#221 [00:46] <CubeTheThird> no problem :#
#222 [00:46] <CubeTheThird> :3
#223 [00:46] <CubeTheThird> anywho.. I'm off to bed
#224 [00:46] <Bugboy1028> If you do return to this chatroom, I will take over what CubeTheThird left
#225 [00:46] * vegy_p [vegy_p@notlogged] has joined #minecrafthelp
#226 [00:46] <Bugboy1028> Oh CubeTheThird, did you edit his program's propteries?
#227 [00:46] <Chrome5674> okay thank you
#228 [00:46] * ravboy [ravboy@notlogged] has quit. (Ping timeout: 204 seconds)
#229 [00:47] <vegy_p> I cant go into my map...
#230 [00:47] * vegy_p [vegy_p@notlogged] has quit. (Client Quit)
#231 [00:47] * shayan2002 [shayan2002@notlogged] has joined #minecrafthelp
#232 [00:47] <Bugboy1028> 13 seconds wait...
#233 [00:48] * shayan2002 [shayan2002@notlogged] has quit. (Client Quit)
#234 [00:48] <Chrome5674> YEES it works perfectly finally after 3 WEEKS thank you all for your help
#235 [00:48] * ravboy [ravboy@notlogged] has joined #minecrafthelp
#236 [00:49] <Bugboy1028> it went up better, Chrome5674?
#237 [00:49] <ravboy> ok i deleted mcaffe
#238 [00:49] <Chrome5674> Yes it did
#239 [00:49] <Bugboy1028> ravboy, try game again?
#240 [00:49] <Chrome5674> around 80-90 fps now thank you guys so much
#241 [00:49] <Bugboy1028> awesome
#242 [00:49] <Bugboy1028> mine is 60 fps, good enough for me
#243 [00:49] <Bugboy1028> :|
#244 [00:49] <Chrome5674> 60 fps is all you need :)
#245 [00:50] <Bugboy1028> :3
#246 [00:50] <Bugboy1028> Well, come back if you got issues again
#247 [00:51] <ravboy> its says sorry cant concect to our server
#248 [00:51] <ravboy> make sure your online and minecraft isnt blocked
#249 [00:51] <Chrome5674> okay
#250 [00:52] <ravboy> also when im starting the launcher
#251 [00:52] <ravboy> it says in code like unable to download remote file
#252 [00:52] <ravboy> and something about my internet proxy
#253 [00:53] * Chrome5674 [Chrome5674@notlogged] has quit. (Quit: Web client closed)
#254 [00:54] <ravboy> hello?
#255 [00:54] <Bugboy1028> hih
#256 [00:54] <Bugboy1028> ??> ravboy tools/hjt
#257 [00:54] <Absol> ravboy: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#258 [00:54] <Absol> ravboy: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#259 [00:54] <Bugboy1028> I would like you to rescan it again
#260 [00:55] <ravboy> k
#261 [00:56] <ravboy> http://paste.ubuntu.com/12676927/
#262 [00:56] * halomaster201 [halomaster201@notlogged] has joined #minecrafthelp
#263 [00:58] <halomaster201> yea i need help getting my opengl http://paste.ubuntu.com/12676945/
#264 [00:59] <Bugboy1028> You didnt really remove mcafee, ravboy
#265 [00:59] <ravboy> ya i realized
#266 [00:59] <Bugboy1028> I still see that you still have it in your system.
#267 [00:59] <Bugboy1028> Try removing it again
#268 [01:00] <Bugboy1028> ??> ravboy av/mcafee/uninstall
#269 [01:00] <Bugboy1028> ??> ravboy av/mcafee/uninstall
#270 [01:00] <Absol> ravboy: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#271 [01:00] <ravboy> that uninstaller someone gave me didnt work
#272 [01:01] <ravboy> well now i uninstalled using control panel
#273 [01:02] <ravboy> http://paste.ubuntu.com/12677332/
#274 [01:02] <ravboy> that is updated
#275 [01:03] <Bugboy1028> ....
#276 [01:03] <ravboy> what
#277 [01:03] <Bugboy1028> All you did is add more Mcafee products
#278 [01:03] <ravboy> what?
#279 [01:03] <ravboy> i searched up mcafee on my computer and it shows up nowhere
#280 [01:04] <ravboy> only like 4 things that say prefs
#281 [01:04] * Pufulete [Pufulete@notlogged] has joined #minecrafthelp
#282 [01:04] <Bugboy1028> Restart computer, if it does work, then come here and say so
#283 [01:04] <ravboy> ok
#284 [01:04] <halomaster201> can someone help me
#285 [01:05] <Pufulete> Hi. I have a new computer and my minecraft crashes everytime I open it. Any help?
#286 [01:05] <Bugboy1028> ??> halomaster201 launcher/log
#287 [01:05] <Absol> halomaster201: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#288 [01:05] <Absol> halomaster201: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#289 [01:05] <Bugboy1028> Pufulete, ^
#290 [01:05] <halomaster201> here is it http://paste.ubuntu.com/12676945/
#291 [01:07] <Pufulete> http://paste.ubuntu.com/12677404/
#292 [01:07] <Bugboy1028> ??> halomaster201 oem/hp/product-number
#293 [01:07] <Absol> halomaster201: We need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number.
#294 [01:07] <Absol> halomaster201: If this doesn't work, search for "HP Support Assistant" in Windows. On the HP Support Assistant Home page, click My computer. Find the product number listed in the System information tab
#295 [01:08] <Bugboy1028> Pufulete, open up this file : %AppData%\Roaming\.minecraft\crash-reports\crash-2015-10-04_09.06.21-client.txt and copy & paste to paste.ubuntu.com
#296 [01:09] <Pufulete> http://paste.ubuntu.com/12677446/
#297 [01:09] * ravboy [ravboy@notlogged] has joined #minecrafthelp
#298 [01:10] <ravboy> still doesnt work
#299 [01:10] <halomaster201> im gonna be frank here my laptop was a windows 8 then i upgraded it to windows 10 my minecraft stoped working after the update i followed everything on the pixel forms n nothin worked
#300 [01:11] <ravboy> Socket Excpetion: Permission Denied: Connect
#301 [01:11] <Bugboy1028> ravboy, Mcafee is still there then
#302 [01:12] <ravboy> how may i uninstall?
#303 [01:13] <Bugboy1028> halomaster201, I'm gonna be honest, you will need to downgrade
#304 [01:13] <Bugboy1028> I cannot find driver that is capable of running on your computer
#305 [01:14] <halomaster201> well i cant after the update i reinstall winows 10 to see if it will fix it n nothin
#306 [01:14] <Bugboy1028> ??> halomaster201 win/downgrade
#307 [01:14] <Absol> halomaster201: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#308 [01:15] <Bugboy1028> PleaseLetItWorksOrIwillGiveUp
#309 [01:15] <Bugboy1028> ??> Pufulete win/dxdiag
#310 [01:15] <Absol> Pufulete: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#311 [01:16] <halomaster201> i cant downgrade once u reinstall windows 10 again itremoves the previos windows so i dont got windows 8 or 8.1 anymore
#312 [01:16] <Bugboy1028> well, you will need to take it to Tech Support for your laptop to have it manually downgrade
#313 [01:16] <Pufulete> http://paste.ubuntu.com/12677470/
#314 [01:17] <ravboy> how may i uninstall mcafee on my computer so its gone for sure
#315 [01:17] <halomaster201> this sucks i rally wanted to paly minecraft again
#316 [01:18] <Bugboy1028> Pufulete, I'm sorry, but your computer is too old to run Minecraft
#317 [01:19] <Bugboy1028> For both of you, if you change your minecraft release version to 1.6.4 or lower, it MIGHT work
#318 [01:19] <Bugboy1028> but that meant you cannot play new versions
#319 [01:19] <halomaster201> so no more modpacks to play then
#320 [01:19] <Bugboy1028> actually, that's false
#321 [01:19] <Andrio> Pufulete, you can try installing this driver and using Minecraft 1.7.2: http://whp-hou4.cold.extweb.hp.com/pub/softpaq/sp45501-46000/sp45573.exe
#322 [01:20] <Bugboy1028> ohai Andrio
#323 [01:20] <Andrio> o/
#324 [01:20] <Bugboy1028> Am I wrong about halomaster201, Andrio?
#325 [01:20] <Pufulete> Ok, I will try installing the driver. Thanks!
#326 [01:20] <halomaster201> im giving 1.6.4 a shot to see if it works
#327 [01:20] <ravboy> how can i uninstall mcafee so its gone off my computer for sure
#328 [01:20] <Andrio> Bugboy1028, probably not.
#329 [01:21] * Pyrus [Pyrus@notlogged] has quit. (Quit: ZNC - http://znc.in)
#330 [01:21] <halomaster201> and it didnt work
#331 [01:21] <ravboy> cuz your saying its still on my computer
#332 [01:21] <Bugboy1028> halomaster201, you will need to downgrade then
#333 [01:21] <Bugboy1028> take it to tech support
#334 [01:22] <Bugboy1028> ??> ravboy av/mcafee/uninstall
#335 [01:22] <Absol> ravboy: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#336 [01:22] <Bugboy1028> I dont think you do that properly
#337 [01:22] <Bugboy1028> Can you repeat it
#338 [01:22] <ravboy> me?
#339 [01:23] <halomaster201> crap....
#340 [01:23] <halomaster201> well thx for the help
#341 [01:23] * halomaster201 [halomaster201@notlogged] has quit. (Quit: Web client closed)
#342 [01:23] <Bugboy1028> yes, ravboy
#343 [01:23] * RainbowMcovely [RainbowMcovely@notlogged] has joined #minecrafthelp
#344 [01:24] <ravboy> ok its uninstalling
#345 [01:24] <RainbowMcovely> I need help! An ex of mine built this giant stupid lava building out of NETHER BRICK in my world and I want to destroy it. But destroying it one block at a time is going to take forever
#346 [01:24] * Crystal|AFK is now known as CrystalMare
#347 [01:24] <RainbowMcovely> Is there any way at all to clear big swathes of bedrock on creative mode?
#348 [01:24] <RainbowMcovely> oops, sorry, bedrock
#349 [01:24] <RainbowMcovely> not nether brick
#350 [01:25] <Pufulete> Well, I can't even install Java. I'm gonna restart my computer and see if it works
#351 [01:25] <Bugboy1028> ok, Pufulete
#352 [01:25] <ravboy> Pufulete: install java using the offline installer thing
#353 [01:25] <ravboy> it worked for me
#354 [01:25] <Bugboy1028> RainbowMcovely, there are many ways
#355 [01:26] <Bugboy1028> However we doesn't provide support for one I'm suggesting to you
#356 [01:26] <RainbowMcovely> lol that's okay
#357 [01:26] <Bugboy1028> It will be much easy for you to do it
#358 [01:26] <RainbowMcovely> I am waiting with baited breath. This stupid building has to go!
#359 [01:27] <Bugboy1028> hmm
#360 [01:27] <Bugboy1028> What version is this, RainbowMcovely?
#361 [01:27] <RainbowMcovely> uhhhh, one sec!
#362 [01:27] * sly_ninja444 [sly_ninja444@notlogged] has joined #minecrafthelp
#363 [01:27] <Bugboy1028> Minecraft Version
#364 [01:27] <RainbowMcovely> 1.8.8
#365 [01:28] * Pufulete [Pufulete@notlogged] has quit. (Ping timeout: 204 seconds)
#366 [01:28] <Bugboy1028> :(
#367 [01:29] <Bugboy1028> There goes that suggestion -.-
#368 [01:29] <Bugboy1028> wait, is it on server?
#369 [01:29] <ravboy> cant he just use world edit to delete a bunch of bedrock?
#370 [01:29] <Bugboy1028> ^ Yes, but it is not compatible with his computer
#371 [01:30] <ravboy> ok
#372 [01:30] <Bugboy1028> oh wait, world edit...
#373 [01:30] <Bugboy1028> Depends on what server he/she is using
#374 [01:30] <RainbowMcovely> no it is my own private world
#375 [01:30] <Bugboy1028> but we dont provide support for mods here, ravboy
#376 [01:30] <RainbowMcovely> I have no idea how to world edit. Tell me more!
#377 [01:30] <sly_ninja444> my minecraft is saying i need to update my graphics drive after i did the windows 10 update
#378 [01:31] <Bugboy1028> RainbowMcovely, is it in bukkit / forge / sponge / canary
#379 [01:31] <Bugboy1028> ??> sly_ninja444 win/dxdiag
#380 [01:31] <Absol> sly_ninja444: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#381 [01:31] <sly_ninja444> i followed them and it lead me here
#382 [01:31] <RainbowMcovely> are those mods or releases? I could update my version with no problems.
#383 [01:31] <Bugboy1028> oh nvm, RainbowMcovely, your platform is in beta
#384 [01:31] <Bugboy1028> Save your map as backup first
#385 [01:32] <RainbowMcovely> map saved
#386 [01:32] <RainbowMcovely> what next?
#387 [01:32] <Bugboy1028> install this and good luck: http://khroki.github.io/MCEdit-Unified/#
#388 [01:32] <RainbowMcovely> And there's even a linux version. Hooray!
#389 [01:33] <Bugboy1028> It's in beta
#390 [01:33] <Bugboy1028> So be careful
#391 [01:33] <RainbowMcovely> No worries. I'm pretty linux adept.
#392 [01:33] * ravboy [ravboy@notlogged] has quit. (Ping timeout: 204 seconds)
#393 [01:34] <Bugboy1028> let hope that mcafee uninstall works properly for him
#394 [01:34] * RainbowMcovely will be afk while doing the thing. bbiab
#394 [01:34] <Bugboy1028> I will need to tell him about virus he got
#395 [01:34] <sly_ninja444> http://paste.ubuntu.com/12677538/ this is what im given?
#396 [01:34] <Pangea> RainbowMcovely, you can also try TNT :P
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#398 [01:34] * ravboy [ravboy@notlogged] has joined #minecrafthelp
#399 [01:34] <Bugboy1028> sly_ninja444, full log please
#400 [01:34] <ravboy> well i think i uninstalled mcafee
#401 [01:35] <ravboy> it rebooted my computer
#402 [01:35] <sly_ninja444> whats a full log?
#403 [01:35] <Bugboy1028> Should I repeat what I said about hjt?
#404 [01:35] <Bugboy1028> Copy + A from Dxdiag log?
#405 [01:35] <Bugboy1028> Control + A *
#406 [01:35] <ravboy> aaaaa
#407 [01:35] <Bugboy1028> ravboy, it worked? O.O
#408 [01:36] <ravboy> i will try agian
#409 [01:36] <Bugboy1028> ??> ravboy tools/hjt
#410 [01:36] <Absol> ravboy: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#411 [01:36] <Absol> ravboy: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#412 [01:36] <Bugboy1028> ^ Only if you failed to play Minecraft
#413 [01:37] <Bugboy1028> if you do get it to work, then I think you got virus
#414 [01:37] <ravboy> i failed to log in account
#415 [01:37] <Bugboy1028> aw
#416 [01:37] <ravboy> its says the same thing
#417 [01:37] <Bugboy1028> socket error?
#418 [01:37] <Bugboy1028> Follow HJT tool then
#419 [01:37] <ravboy> SocketException:Permission Denied:connect
#420 [01:38] <Bugboy1028> follow the directions Absol gave you then, ravboy
#421 [01:38] <Bugboy1028> RainbowMcovely, how is it going?
#422 [01:38] <ravboy> http://paste.ubuntu.com/12677570/
#423 [01:39] <Bugboy1028> This ****ing software wont remove itself
#424 [01:39] <Bugboy1028> sorry
#425 [01:39] <ravboy> its ok
#426 [01:40] <ravboy> but why wont it remove?
#427 [01:40] <Bugboy1028> Wait a minute, let me see your dxdiag
#428 [01:40] <Bugboy1028> ??> ravboy win/dxdiag
#429 [01:40] <ravboy> ?
#430 [01:40] <Absol> ravboy: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#431 [01:40] <ravboy> k
#432 [01:41] <sly_ninja444> im just updating my graphics card
#433 [01:42] * murilopho [murilopho@notlogged] has joined #minecrafthelp
#434 [01:43] <ravboy> http://paste.ubuntu.com/12677592/
#435 [01:43] <Bugboy1028> ok ravboy, I was looking at stuff wrong
#436 [01:44] <Bugboy1028> You succesfully removed mcafee
#437 [01:44] <ravboy> ok
#438 [01:44] <ravboy> i have avg
#439 [01:44] <ravboy> would that pose a problem at all?
#440 [01:44] <Bugboy1028> however only one product is reminded
#441 [01:44] <RainbowMcovely> Aalright, I have no idea how to install this mcedit thing
#442 [01:44] <Bugboy1028> Remained*
#443 [01:44] <RainbowMcovely> I have the .run file
#444 [01:44] <Bugboy1028> Me either, RainbowMcovely :|
#445 [01:44] <RainbowMcovely> but honestly I have no idea what to do with a .run file
#446 [01:44] <ravboy> what is remaining?
#447 [01:45] <Bugboy1028> McAfee Endpoint Encryption Agent
#448 [01:45] <ravboy> ok
#449 [01:45] <ravboy> encryption?
#450 [01:45] <Bugboy1028> idk what it actually do
#451 [01:46] <ravboy> would that be when i search of mcafee in start bar i get 4 items each called prefs?
#452 [01:46] * murilopho [murilopho@notlogged] has quit. (Ping timeout: 204 seconds)
#453 [01:46] <Bugboy1028> possible
#454 [01:46] <ravboy> should i delete them?
#455 [01:46] <Bugboy1028> hold on
#456 [01:46] <ravboy> k
#457 [01:47] <RainbowMcovely> Okay, I have consulted the great google and it appears to be installing
#458 [01:48] <Bugboy1028> Ah ha!
#459 [01:48] <Bugboy1028> I knew there's something about avg
#460 [01:48] <Bugboy1028> ??> ravboy av/avg
#461 [01:48] <Absol> ravboy: AVG's antivirus program is known to interfere with Minecraft's self-update process. You will have to disable AVG's LinkScanner feature for Minecraft to update itself properly. To turn it off, follow these directions: http://www.avg.com/ww-en/faq.num-4498#tba5
#462 [01:48] <Absol> ravboy: Alternatively, use a different AV program, such as avast! Antivirus; see ?? av/avast for more information.
#463 [01:48] <Bugboy1028> follow the directions
#464 [01:50] <ravboy> ok
#465 [01:51] <ravboy> only link scanner?
#466 [01:51] <Bugboy1028> only link scanner
#467 [01:52] * det [det@notlogged] has joined #minecrafthelp
#468 [01:52] <ravboy> still happening
#469 [01:52] <Bugboy1028> RainbowMcovely, update?
#470 [01:53] <Bugboy1028> and now online-shield, ravboy
#471 [01:53] <ravboy> k
#472 [01:54] <ravboy> still not working
#473 [01:54] <Bugboy1028> ok, Maybe someone else will know
#474 [01:54] <ravboy> lel
#475 [01:54] <Bugboy1028> unfortuneably, they're all sleeping
#476 [01:55] * hammerh1 [hammerh1@notlogged] has joined #minecrafthelp
#477 [01:55] <Bugboy1028> let me see.... will 3PM do, ravboy?
#478 [01:55] <ravboy> could norton do anything preventing minecraft?
#479 [01:55] <Bugboy1028> wait, you got norton?
#480 [01:55] * hammerh1 [hammerh1@notlogged] has quit. (Client Quit)
#481 [01:55] <Bugboy1028> ??> av/norton
#482 [01:55] <ravboy> well its on my startpage area
#483 [01:55] <Bugboy1028> ??> ravboy av/norton
#484 [01:55] <Absol> ravboy: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Avast! AntiVirus as an alternative. See ?? av/avast
#485 [01:56] <Bugboy1028> uninstall that then :|
#486 [01:56] <Bugboy1028> Thanks for mentioning that
#487 [01:56] <ravboy> im uninstalling all my antivirus and malware stuff
#488 [01:56] <ravboy> av/avast
#489 [01:56] <ravboy> ?
#490 [01:57] <Bugboy1028> You're removing all antivirus stuff?
#491 [01:57] <ravboy> basically
#492 [01:57] <ravboy> so how would i uninstall norton
#493 [01:58] <Bugboy1028> You can uninstall it manually
#494 [01:58] <Bugboy1028> so from program and features
#495 [01:58] <ravboy> ya
#496 [01:59] <Bugboy1028> RainbowMcovely, doing ok?
#497 [02:00] * Eric103306 [Eric103306@notlogged] has joined #minecrafthelp
#498 [02:01] <Andrio> AVG and Norton1/
#499 [02:01] <Andrio> ?
#500 [02:01] <Andrio> And McAfee?
#501 [02:02] * Bugboy1028 shrugs at ravboy
#501 [02:02] * Melis2003 [Melis2003@notlogged] has joined #minecrafthelp
#502 [02:02] <Bugboy1028> "What one antivirus missed, other will catch"
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#508 [02:08] <ravboy> well i deleted norton but the same thing is still happening
#509 [02:09] <ravboy> hello
#510 [02:09] * Dragontamer2006 [Dragontamer2006@notlogged] has joined #minecrafthelp
#511 [02:09] <Bugboy1028> derp
#512 [02:10] <Bugboy1028> Andrio, help ravboy, please?
#513 [02:10] <ravboy> is andrio online?
#514 [02:10] <Andrio> May I see a new HijackThis report?
#515 [02:11] <RainbowMcovely> REPORTING IN! BUILDING TOTALLY GONE!
#516 [02:11] <ravboy> http://paste.ubuntu.com/12677709/
#517 [02:11] <RainbowMcovely> Bugboy1028 you are my hero
#518 [02:12] <Bugboy1028> :D
#519 [02:12] <DarkChroma> RainbowMcovely: caps. keep it civil
#520 [02:12] <ravboy> wow
#521 [02:12] <DarkChroma> But.. wow
#522 [02:12] <RainbowMcovely> There's a giant hole in the ground now, but that's way easy to fix than a builfing made of bedrock and lava
#523 [02:12] <Andrio> ravboy, there's still AVG there.
#524 [02:12] <RainbowMcovely> Sorry DarkChrome, I was excited
#525 [02:13] <Bugboy1028> wait, RainbowMcovely, is other building around the chuck you're on?
#526 [02:13] <RainbowMcovely> say what now?
#527 [02:13] <Bugboy1028> if not, you can reset the chunk
#528 [02:13] <DarkChroma> Yep
#529 [02:13] <ravboy> ok
#530 [02:13] <Bugboy1028> reseting the chunk will restore it to default
#531 [02:13] <RainbowMcovely> uhhh, I figured outlee the building, but I guess I'd have to do more googling for that
#532 [02:13] <ravboy> i uninstall
#533 [02:13] <RainbowMcovely> lemme go see if I can figure it out
#534 [02:14] <RainbowMcovely> bbiab again
#535 [02:14] <Andrio> mm
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#541 [02:15] <ravboy> well i shall be up tommorow
#542 [02:15] <ravboy> i will say what happens then
#543 [02:16] <ravboy> pacific time though
#544 [02:16] <Kman> Hello, I am having difficulty joining minecraft servers all my text gets white boxes on them and then if I join a server it spazes out and doesn't load
#545 [02:17] <Bugboy1028> May we have screenshot of what is going on in your minecraft client, Kman?
#546 [02:17] * osuka_ [osuka_@notlogged] has quit. (Ping timeout: 192 seconds)
#547 [02:19] <Kman> Sure give me a min
#548 [02:19] <Kman> How would you like it uploaded?
#549 [02:21] <Kman> How do I show you the file?
#550 [02:22] <Andrio> ??> Kman Imgur
#551 [02:22] <Absol> Kman: Imgur is an image hosting website at http://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#552 [02:23] * Eric103306 [Eric103306@notlogged] has quit. (Ping timeout: 204 seconds)
#553 [02:27] <Kman> http://imgur.com/UBeNuR0
#554 [02:27] <Kman> There it is sorry I have duel monitors so there is 2 images
#555 [02:29] <RainbowMcovely> Well, I can't figure that out, but thank you for all your help. Maybe later. I am just happy that stupid building is gone :)
#556 [02:29] <RainbowMcovely> Rainbow, out.
#557 [02:29] * RainbowMcovely [RainbowMcovely@notlogged] has quit. (Quit: Web client closed)
#558 [02:39] <Kman> Any luck on the white boxes?
#559 [02:40] * ravboy [ravboy@notlogged] has quit. (Quit: Web client closed)
#560 [02:40] <Andrio> Kman, are you using a resource pack?
#561 [02:41] <Kman> Yes but even with the resource pack off it does the same thing
#562 [02:41] <Andrio> ??> Kman win/reinst
#563 [02:41] <Absol> Kman: You may need to reinstall the locally installed files that Minecraft puts into place.
#564 [02:41] <Absol> Kman: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#565 [02:42] <Kman> Alright I will try tomarrow then come back if it doesnt work thanks for the help
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#572 [02:49] * DarkChroma is now known as Chromaryu
#573 [02:50] * teglhus [teglhus@notlogged] has joined #minecrafthelp
#574 [02:51] <teglhus> I need help with loggin in, after a password reset. Game + account wont let me. :)
#575 [02:52] * techno156 [techno156@notlogged] has joined #minecrafthelp
#576 [02:52] <Andrio> ??> teglhus login/throttle
#577 [02:52] <Absol> teglhus: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access.
#578 [02:52] <Absol> teglhus: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#579 [02:52] * Zylus [Zylus@notlogged] has joined #minecrafthelp
#580 [02:53] <teglhus> Ah ok. Ill try this.
#581 [02:53] <teglhus> The weird part I guess, is after you reset your account password, the lockout is still in effect. thats kinda stupid?
#582 [02:53] <teglhus> The weird part I guess, is after you reset your account password, the lockout is still in effect. thats kinda stupid?
#583 [02:55] * Zylus [Zylus@notlogged] has left #minecrafthelp
#584 [02:56] <Andrio> Mm
#585 [02:56] <Andrio> Thing is, as far as I know, the lockout isn't connected to your account.
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#587 [02:56] * MiniMorris08 [MiniMorris08@notlogged] has joined #minecrafthelp
#588 [02:56] <teglhus> Well, then I would like to get help with loggin into my account :D
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#591 [02:58] <MiniMorris08> my computer has updated to windows 10 an when i try and open minecraft it comes up with a fix problem box ive clicked it followed the instructions and still getting the same message
#592 [02:58] <Andrio> teglhus, wait three hours and then try again.
#593 [02:58] <MiniMorris08> my other older computer updated to windows 10 an minecraft program didnt have any issues
#594 [02:58] <Andrio> MiniMorris08, what instructions?
#595 [02:58] <teglhus> roger
#596 [02:58] * teglhus [teglhus@notlogged] has quit. (Quit: Web client closed)
#597 [02:58] <Andrio> mm
#598 [03:00] <MiniMorris08> ive even uninstalled the program an reinstalled it to see if would help but sill says that i need to update the graphics driver
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#600 [03:00] <Andrio> ok
#601 [03:01] <Andrio> ??> MiniMorris08 win/DXDiag
#602 [03:01] <Absol> MiniMorris08: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#603 [03:01] <MiniMorris08> there the 1s i followed and still not working
#604 [03:02] <Andrio> Show me the link to your DXDiag report, then
#605 [03:02] * MiniMorris08_ [MiniMorris08_@notlogged] has joined #minecrafthelp
#606 [03:02] * MiniMorris08_ [MiniMorris08_@notlogged] has quit. (Client Quit)
#607 [03:02] <MiniMorris08> http://paste.ubuntu.com/12677774/
#608 [03:05] * Nielsas23 [Nielsas23@notlogged] has joined #minecrafthelp
#609 [03:05] <Andrio> MiniMorris08, try installing this driver: https://downloadcenter.intel.com/download/25176/Intel-HD-Graphics-Production-Driver-for-Windows-10-64-bit-N-Series-
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#616 [03:10] <ginger> i clicked a button and i now have my fps and some other stuff in the top left not the f3 button how do i get rid of it
#617 [03:10] <Andrio> Press F3? I'm not aware that that can be changed...
#618 [03:10] <ginger> ill screenshot it
#619 [03:12] <ginger> http://snag.gy/sdSiB.jpg
#620 [03:13] <ginger> ive fixed it nvm ty
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#622 [03:19] <MiniMorris08> still didnt work giving up
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#625 [03:20] <adomas> m
#626 [03:21] <adomas> how to fix minceraft
#627 [03:22] <Clock> adomas, what's broken about it?
#628 [03:23] * Kaname [Kaname@notlogged] has quit. (Ping timeout: 378 seconds)
#629 [03:23] <adomas> i dot no
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#632 [03:25] <Clock> adomas, and how are we supposed to fix something if you can't explain to us what's broken?
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#634 [03:25] <LokoRussia> http://paste.ubuntu.com/12677988/
#635 [03:26] <LokoRussia> Мне нужна помощь
#636 [03:26] <LokoRussia> У меня не открывается майнкрафт
#637 [03:26] <LokoRussia> http://paste.ubuntu.com/12677988/
#638 [03:26] <Clock> ??> LokoRussia lang/ru
#639 [03:26] <LokoRussia> ру
#640 [03:26] <Clock> ??> LokoRussia lang/en
#641 [03:26] <Absol> LokoRussia: We only speak English here. However, you may, if you wish, try using a translator, such as https://translate.google.com/#auto/en
#642 [03:26] <LokoRussia> Hello i need help
#643 [03:27] <LokoRussia> Minecraft dont opening
#644 [03:27] <LokoRussia> http://paste.ubuntu.com/12677988/
#645 [03:28] <LokoRussia> Are you here?
#646 [03:29] * IAmTheGamer [IAmTheGamer@notlogged] has joined #minecrafthelp
#647 [03:32] <IAmTheGamer> i have opend up minecraft and it has brought up a load of coading i have done the thing they have told me to do and now they said to talk to you. the website is http://paste.ubuntu.com/12677998/. can you please help me
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#649 [03:35] <IAmTheGamer> hello plz help
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#651 [03:36] <IAmTheGamer> what do i do
#652 [03:37] <IAmTheGamer> i want to play but it wont let me
#653 [03:37] <Andrio> IAmTheGamer, do you have a crash report?
#654 [03:37] <IAmTheGamer> yes
#655 [03:37] * SigiPixel [SigiPixel@notlogged] has joined #minecrafthelp
#656 [03:37] <Andrio> may I see it?
#657 [03:37] <IAmTheGamer> http://paste.ubuntu.com/12677998/
#658 [03:38] <Andrio> That isn't a crash report.
#659 [03:38] <IAmTheGamer> whats a crsh report
#660 [03:38] <Andrio> It's what appers in the Minecraft launcher when the game crashes..
#661 [03:38] <Andrio> Does it say 'Pixel format not accelerated'?
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#664 [03:40] <mitch__> http://paste.ubuntu.com/12678042/
#665 [03:40] <IAmTheGamer> ---- Minecraft Crash Report ----
#666 [03:40] <mitch__> yes hw do i fix it
#667 [03:41] <Andrio> ??> IAmTheGamer paste
#668 [03:41] <Absol> IAmTheGamer: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#669 [03:41] * mitch__ [mitch__@notlogged] has joined #minecrafthelp
#670 [03:41] <mitch__> how do i fix this http://paste.ubuntu.com/12678042/
#671 [03:41] <mitch__> http://paste.ubuntu.com/12678042/
#672 [03:42] <IAmTheGamer> ---- Minecraft Crash Report ----
#673 [03:42] <IAmTheGamer> ahahhhhhhh
#674 [03:42] <Andrio> mitch__, update your graphics driver
#675 [03:42] <IAmTheGamer> how
#676 [03:42] <Andrio> mitch__, try this one: https://downloadcenter.intel.com/download/25308/Intel-Iris-Iris-Pro-and-HD-Graphics-Driver-for-4th-Gen-Windows-10-64bit
#677 [03:42] <mitch__> i dot know how
#678 [03:42] <Andrio> IAmTheGamer, do what Absol said
#679 [03:43] <mitch__> whos that
#680 [03:43] * XCreepy [XCreepy@notlogged] has joined #minecrafthelp
#681 [03:43] * Andrio looks around.
#681 [03:44] * XCreepy [XCreepy@notlogged] has quit. (Client Quit)
#682 [03:45] <Andrio> That guy over there?
#683 [03:46] * mitch__ [mitch__@notlogged] has quit. (Quit: Web client closed)
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#685 [03:47] <IAmTheGamer> so bad rubish rubish bad
#686 [03:47] <IAmTheGamer> brocken
#687 [03:47] <IAmTheGamer> HELP ME
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#689 [03:48] * minecrafthelp987 [minecrafthelp987@notlogged] has joined #minecrafthelp
#690 [03:48] <IAmTheGamer> HELPPPPPPPPPPPPPPPPP
#691 [03:48] <IAmTheGamer> BAD BYE
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#693 [03:48] <Andrio> IAmTheGamer, try installing the Catalyst software suite from http://support.amd.com/en-us/download/mobile?os=Windows%2010%20-%2064.
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#699 [03:54] <minecrafthelp987> my minecraft multiplayer servers dont work when i join them it sais io.netty.channel.connecttimeoutexception: connection timed out:
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#705 [04:09] <samstar2508> I've just had this Problem today... When I try to connect to any multi-player server It says java.lang.nullpointer : group
#706 [04:11] <samstar2508> Does anyone know how to fix?
#707 [04:11] <Clock> ??> samstar2508 tools/hjt
#708 [04:11] <Absol> samstar2508: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#709 [04:11] <Absol> samstar2508: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#710 [04:12] <samstar2508> thanks
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#713 [04:15] <MrsAli> any body here
#714 [04:16] <MrsAli> i want to ask smthing
#715 [04:16] <samstar2508> http://paste.ubuntu.com/12678228/
#716 [04:16] <samstar2508> there
#717 [04:16] <Clock> ??> samstar2508 av/adwcleaner
#718 [04:16] <Absol> samstar2508: ADWCleaner is an utility to clean a PC which is infested with malware.
#719 [04:16] <Absol> samstar2508: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#720 [04:16] * ItsEmmaline [ItsEmmaline@notlogged] has joined #minecrafthelp
#721 [04:16] <MrsAli> dear my 7 years old son want to play mincraft with online frnd so which pkay station is suitable for him xbox r psp 2
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#723 [04:17] <samstar2508> brb in 5 mins
#724 [04:17] <MrsAli> i don't know more about games
#725 [04:17] <Clock> MrsAli, well what console does your son's friend have?
#726 [04:18] <MrsAli> he is too young to play dis game but he luv dis game ...
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#729 [04:19] <MrsAli> he doesn't hav any frnd he want to make online frnd
#730 [04:19] <Clock> MrsAli, he can't make online friends on the console
#731 [04:20] <Clock> MrsAli, there are no online servers on consoles
#732 [04:20] <MrsAli> it is necessary his any real frnd have the same play station and den he can pkay with friends
#733 [04:20] <Clock> yes
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#735 [04:21] <MrsAli> can he play dis game on ps2 ?
#736 [04:21] <Clock> no
#737 [04:21] <MrsAli> xbox 360 ?
#738 [04:21] <Clock> yes
#739 [04:22] <MrsAli> which psp offering dis game
#740 [04:22] <MrsAli> means he can play on ps3 and ps4
#741 [04:22] <Clock> yes
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#743 [04:23] <MrsAli> so what is the right way to make frnd on mincraft bcoz he want frnds on mincraft who build houses with him
#744 [04:24] <kratos> i need help
#745 [04:25] * noobslayer78 [noobslayer78@notlogged] has joined #minecrafthelp
#746 [04:25] <MrsAli> uffff no ans plz give me ans
#747 [04:26] <Clock> MrsAli, make a real life friend and ask him to play mc with your son+
#748 [04:26] <Clock> MrsAli, make a real life friend and ask him to play mc with your son+
#749 [04:26] * noobslayer78 [noobslayer78@notlogged] has left #minecrafthelp
#750 [04:26] <MrsAli> but i have customised xbox 360 so any of his real frnd can join him ?
#751 [04:27] <Clock> MrsAli, if they have an xbox 360 too, yes
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#753 [04:28] <MrsAli> do u understand na customised xbox 360
#754 [04:28] <MrsAli> i think my husband craked it
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#767 [04:50] <Albin> Hi guys, I cannot log into my kids world from my phone, can anyone help us?
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#774 [05:13] * BattleToad [BattleToad@notlogged] has joined #minecrafthelp
#775 [05:13] <BattleToad> Anyone home?
#776 [05:13] * cb1509 [cb1509@notlogged] has joined #minecrafthelp
#777 [05:14] <BattleToad> Has anyone ever had problems with a password not working for a mojang login even though it has just been reset?
#778 [05:16] * speedway01 [speedway01@notlogged] has joined #minecrafthelp
#779 [05:16] <Clock> ??> BattleToad login/throttle
#780 [05:16] <Absol> BattleToad: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access.
#781 [05:16] <Absol> BattleToad: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#782 [05:17] <speedway01> what can i do whwn in minecraft comes chrash report
#783 [05:17] <Galaxy_2Alex> ??> speedway01 launcher/crash-log
#784 [05:17] <Absol> speedway01: We need to see your crash log, which appears after a crash.
#785 [05:17] <Absol> speedway01: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#790 [05:22] <samstar2508> I have this problem where whenever I try to connect to a server I get a error saying "java.lang.nullpointer : Group.. Can anyone help?
#791 [05:22] * a [a@notlogged] has joined #minecrafthelp
#792 [05:23] <samstar2508> ?
#793 [05:23] * a is now known as Guest85767
#794 [05:23] <Galaxy_2Alex> samstar2508, What server are you trying to connect to?
#795 [05:24] * kratos [kratos@notlogged] has joined #minecrafthelp
#796 [05:25] <samstar2508> well first i tried connecting to Hypixel, Then I discovered it was on all of them
#797 [05:25] <samstar2508> on my server list
#798 [05:25] <Galaxy_2Alex> samstar2508, What Antivirus program are you using?
#799 [05:25] <samstar2508> Just Windows Defender
#800 [05:25] <Galaxy_2Alex> ??> samstar2508 tools/hjt
#801 [05:26] <Absol> samstar2508: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#802 [05:26] <Absol> samstar2508: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#803 [05:26] <samstar2508> Well i just installed a program called "MalwareBytes Anti-Malware
#804 [05:27] <samstar2508> http://paste.ubuntu.com/12678642/
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#806 [05:28] * sander [sander@notlogged] has quit. (Client Quit)
#807 [05:28] <samstar2508> This is the link to the log file : http://paste.ubuntu.com/12678642/
#808 [05:28] * sander [sander@notlogged] has joined #minecrafthelp
#809 [05:29] <Galaxy_2Alex> samstar2508, Restart your router, then try again to connect to the servers.
#810 [05:29] <samstar2508> I've already tried Rebooting the wifi,Rebooting my computer and Changing wwi-fi
#811 [05:30] * speedway01 [speedway01@notlogged] has quit. (Ping timeout: 204 seconds)
#812 [05:30] <Galaxy_2Alex> ??> samstar2508 av/adwcleaner
#813 [05:30] <Absol> samstar2508: ADWCleaner is an utility to clean a PC which is infested with malware.
#814 [05:30] <Absol> samstar2508: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#815 [05:30] <samstar2508> I already have it
#816 [05:30] <samstar2508> I ran a scan yesterday
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#820 [05:32] <Galaxy_2Alex> samstar2508, Okay, remove "Accelerometer", "Wondershare Helper", "YT Downloader", "Akami Netsession Interface", "Power2GoExpress", "IO Protect", "DeskBar" manually
#821 [05:32] <Galaxy_2Alex> samstar2508, Those are all programs that potentially can be harmful
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#823 [05:32] <Taylor2015> boutgh mindcraft and can not play as it keeps crashing
#824 [05:32] <samstar2508> ok
#825 [05:32] <Galaxy_2Alex> ??> Taylor2015 launcher/crash-log
#826 [05:32] <Absol> Taylor2015: We need to see your crash log, which appears after a crash.
#827 [05:32] <Absol> Taylor2015: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#828 [05:33] * sander [sander@notlogged] has quit. (Client Quit)
#829 [05:33] <Taylor2015> did that and here it is
#830 [05:33] <Taylor2015> http://paste.ubuntu.com/12678639/
#831 [05:33] <Galaxy_2Alex> Taylor2015, Your system is too old and does not support Windows 10. You will have to downgrade to Windows 7 or 8.1 (Start Menu > Settings > Update & Security > Recovery > Go back to Windows 7 or 8.1), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot help you with that. If it is a laptop, you will need a new system.
#832 [05:34] <samstar2508> Well i uninstalled them from my control panel recently so I guess they are on my regedit or my file explorer
#833 [05:35] <Galaxy_2Alex> samstar2508, Have you done a full scan with Malwarebytes?
#834 [05:35] <samstar2508> I'm in the middle of one now
#835 [05:35] <samstar2508> and It has detected a few PUPs
#836 [05:35] <Galaxy_2Alex> samstar2508, Let it run and remove everything it finds
#837 [05:36] <samstar2508> ok thanks
#838 [05:36] <samstar2508> I mean It just started when I installed MalwareBytes
#839 [05:36] <Taylor2015> ok thanks will do that
#840 [05:39] * Elcesum [Elcesum@notlogged] has joined #minecrafthelp
#841 [05:40] <Elcesum> my account is stolen 14 days ago and nobody answer me on support ticket.i have no access to account he changed a security questions and other..
#842 [05:41] <Elcesum> can you answer me ?
#843 [05:41] <Galaxy_2Alex> Elcesum, I'm sorry, but the backlog on support tickets is currently about 28 days.
#844 [05:41] <Galaxy_2Alex> Elcesum, You will have to wait for them to get back to you.
#845 [05:41] <Elcesum> oh man,he changed all.Password,email,sq...
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#847 [05:42] * Carlos [Carlos@notlogged] has quit. (Remote host closed the connection)
#848 [05:42] <Elcesum> that guy is hacked more accounts..he selling it when hack
#849 [05:42] <Galaxy_2Alex> Elcesum, Sorry, but there is nothing else I can do for you.
#850 [05:43] <Elcesum> :(
#851 [05:43] <Elcesum> ok bye
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#856 [05:45] <ItsNova> Why does it say my email adress is not linked with an account? i have been using it for 2 years
#857 [05:45] * speedway01 [speedway01@notlogged] has joined #minecrafthelp
#858 [05:45] <Galaxy_2Alex> ItsNova, Where does it say that?
#859 [05:46] <speedway01> what can i do when in minecraft comes crash report
#860 [05:46] <ItsNova> it sais it on litteraly everything i try modpacks, minecraft itself and mojang help
#861 [05:46] * Skyroyal [Skyroyal@notlogged] has joined #minecrafthelp
#862 [05:46] <Galaxy_2Alex> ??> speedway01 launcher/crash-log
#863 [05:46] <Absol> speedway01: We need to see your crash log, which appears after a crash.
#864 [05:46] * Carlos [Carlos@notlogged] has joined #minecrafthelp
#865 [05:46] <Absol> speedway01: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#866 [05:46] <Galaxy_2Alex> ItsNova, On the normal Minecraft Launcher as well?
#867 [05:46] <ItsNova> yes
#868 [05:46] <ItsNova> it worked an hour ago
#869 [05:46] <Galaxy_2Alex> ItsNova, What is your Minecraft Username?
#870 [05:47] <ItsNova> LegendaryNova
#871 [05:47] <Galaxy_2Alex> ItsNova, And if you use the normal launcher, it says "Play Offline"?
#872 [05:47] <ItsNova> No its whenever i try to log into anything
#873 [05:48] <ItsNova> it allows me to play but i cant access minecraft.net mojang or any modpacks it sais invalid credentials
#874 [05:48] <Galaxy_2Alex> ItsNova, What is the exact error message you get when trying to log into the regular Minecraft launcher?
#875 [05:48] <ItsNova> 1 seconfd let me check again
#876 [05:48] <Galaxy_2Alex> ItsNova, "Invalid Credentials" means that you are using the wrong login data. Make sure you are using the 100% same login data
#877 [05:49] <ItsNova> i am
#878 [05:49] <ItsNova> i used it 1 hour ago and it worked
#879 [05:49] <Galaxy_2Alex> ItsNova, E-Mail Adress and Password?
#880 [05:49] <ItsNova> um
#881 [05:49] <Galaxy_2Alex> Oh wait
#882 [05:49] <Galaxy_2Alex> phrasing
#883 [05:50] <Galaxy_2Alex> Are you using E-Mail Adress and Password?
#884 [05:50] <ItsNova> yes
#885 [05:50] * Skyroyal [Skyroyal@notlogged] has quit. (Client Quit)
#886 [05:51] <Galaxy_2Alex> ItsNova, Does it work if you relog on the normal launcher?
#887 [05:51] <Galaxy_2Alex> ??> ItsNova launcher/relog
#888 [05:51] <Absol> ItsNova: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
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#890 [05:51] <ItsNova> ok 1 sec
#891 [05:52] <ItsNova> no
#892 [05:52] <Galaxy_2Alex> ItsNova, That means you are using the wrong login data. Try to reset your password.
#893 [05:53] <ItsNova> but i cant because the email adress has changed and i have no clue what it is
#894 [05:54] <Galaxy_2Alex> ItsNova, Contact Mojang with your transaction ID.
#895 [05:54] <Galaxy_2Alex> ??> ItsNova account/trans-id
#896 [05:54] <Absol> ItsNova: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#897 [05:54] <Galaxy_2Alex> ??> ItsNova account/send-email
#898 [05:54] <Absol> ItsNova: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#899 [05:54] <Absol> ItsNova: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#900 [05:56] <ItsNova> im so done i have lost over £200 of ranks
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#911 [06:15] <DJ_DEATH_KILLA> when i try to connect to servers it allows me to stay on for around 2 mins, it is very laggy and says ""java.io.IOException: An established connection was aborted by the software in your host machine""
#912 [06:16] <DJ_DEATH_KILLA> any idea how to fix it??
#913 [06:18] <DJ_DEATH_KILLA> tnvm i fixed it :)
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#921 [06:22] <DJ_DEATH_KILLA> java.io.IOException: An established connection was aborted by the software in your host machine any idea how to fix?
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#923 [06:23] <DJ_DEATH_KILLA> ""java.io.IOException: An established connection was aborted by the software in your host machine any idea how to fix?"" any idea how to fix or is it just my internet connection?
#924 [06:23] <DJ_DEATH_KILLA> ""java.io.IOException: An established connection was aborted by the software in your host machine any idea how to fix?"" any idea how to fix or is it just my internet connection?
#925 [06:23] <DJ_DEATH_KILLA> ""java.io.IOException: An established connection was aborted by the software in your host machine any idea how to fix?"" any idea how to fix or is it just my internet connection?
#926 [06:23] <DJ_DEATH_KILLA> ""java.io.IOException: An established connection was aborted by the software in your host machine any idea how to fix?"" any idea how to fix or is it just my internet connection?
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#928 [06:23] <DJ_DEATH_KILLA> ""java.io.IOException: An established connection was aborted by the software in your host machine any idea how to fix?"" any idea how to fix or is it just my internet connection?
#929 [06:24] <DJ_DEATH_KILLA> ""java.io.IOException: An established connection was aborted by the software in your host machine any idea how to fix?"" any idea how to fix or is it just my internet connection?
#930 [06:24] <DJ_DEATH_KILLA> ""java.io.IOException: An established connection was aborted by the software in your host machine any idea how to fix?"" any idea how to fix or is it just my internet connection?
#931 [06:24] <DJ_DEATH_KILLA> ""java.io.IOException: An established connection was aborted by the software in your host machine any idea how to fix?"" any idea how to fix or is it just my internet connection?
#932 [06:24] <DJ_DEATH_KILLA> ""java.io.IOException: An established connection was aborted by the software in your host machine any idea how to fix?"" any idea how to fix or is it just my internet connection?
#933 [06:24] * Absol kicked DJ_DEATH_KILLA from #minecrafthelp (Reason: J_DEATH_KILLA :Stop spamming)
#934 [06:24] <GlassyLion45> Can't login. Keep reseating password but login still failes. Tried this 20 times now
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#936 [06:25] <DJ_DEATH_KILLA> java.io.IOException: An established connection was aborted by the software in your host machine
#937 [06:25] <Bullermand96> We have install windows 10 - and since that I can´t come in and play. Every time I push the "play" botton - I get this crash report.
#938 [06:25] <DJ_DEATH_KILLA> java.io.IOException: An established connection was aborted by the software in your host machine"" any idea how to fix or is it just my connection?
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#940 [06:26] <DJ_DEATH_KILLA> java.io.IOException: An established connection was aborted by the software in your host machine
#941 [06:26] <DJ_DEATH_KILLA> java.io.IOException: An established connection was aborted by the software in your host machine"" any idea how to fix or is it just my connection?
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#955 [06:48] <Smokey_> hey, i need help with an redeem code, where can i contakt the support?
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#957 [06:48] <GreyVulpine> Smokey_ - Redeem code of?
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#960 [06:49] <Smokey_> sorry, for the minecraft game
#961 [06:49] <GreyVulpine> Smokey_ - On the PC?
#962 [06:49] <Smokey_> yes
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#964 [06:50] <GreyVulpine> Smokey_ - The regular version of minecraft, or the Minecraft beta version for windows 10?
#965 [06:50] <Josinim> guys
#966 [06:51] <Smokey_> the regular version. it says the code is in use but i dont used it. can i see anywhere when it was used or something like that?
#967 [06:51] <GreyVulpine> Smokey_ - Unfortunately no. You can contact Mojang's support through: https://help.mojang.com/customer/portal/emails/new
#968 [06:51] <Josinim> how do i update my graphics driver
#969 [06:51] <GreyVulpine> Josinim - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#970 [06:51] <Josinim> cool
#971 [06:51] <Smokey_> thanks that was i looking for^^
#972 [06:52] <Josinim> i finished every single step there
#973 [06:52] <Josinim> so what i do now?
#974 [06:52] <Josinim> it told me to come here
#975 [06:52] <GreyVulpine> Josinim - Give us the link to your dxdiag report
#976 [06:52] <Josinim> how i do that?
#977 [06:52] <Josinim> sorry im a noob when it comes to computer
#978 [06:52] <GreyVulpine> Copy the address from your browser's address bar and paste it here
#979 [06:53] <Josinim> how i show it to just u
#980 [06:53] <Josinim> if not others might see my info
#981 [06:53] <GreyVulpine> Just post the link here
#982 [06:53] <Josinim> http://paste.ubuntu.com/12679054/ this one
#983 [06:53] <Josinim> ?
#984 [06:54] <GreyVulpine> Josinim - Yes, one moment
#985 [06:54] <Josinim> thanks
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#987 [06:55] <GreyVulpine> Josinim - Download and install the catalyst software suite from: http://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2064
#988 [06:55] <GreyVulpine> Josinim - Reboot when finished, then try minecraft again
#989 [06:56] <Josinim> ok
#990 [06:57] <Josinim> thanks
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#993 [07:00] <Josinim> Grey do i need to install the AVD capalyse?
#994 [07:00] <Josinim> catalyse
#995 [07:02] <Josinim> grey?
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#997 [07:03] <Andrio> Yes...
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#1003 [07:08] <RapidPG> every time i log on a minecraft server on both my accounts it takes a few minutes and i get kicked with the message: internal exception java.ioexception an existing connection was forcibly closed by the remote host
#1004 [07:09] <GreyVulpine> Points to something on the server's end that's causing the issue.
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#1012 [07:19] <RapidPG> every time i log on a minecraft server with both my accounts it takes a few minutes before i get kicked with the message: internal exception java.ioexception an existing connection was forcibly closed by the remote host
#1013 [07:19] <RapidPG> i dont know if i got answear already but i lost connection
#1014 [07:20] <GreyVulpine> Again, it points to something on the server's end that's causing the issue
#1015 [07:20] <RapidPG> it happens on absolutely every server.
#1016 [07:21] <GreyVulpine> Alright then, try connecting to mctest.ae97.net
#1017 [07:21] <RapidPG> thanks
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#1020 [07:24] <RapidPG> didn't work, same message
#1021 [07:24] <GreyVulpine> Huh, how about s.nerd.nu?
#1022 [07:24] <RapidPG> i'll try
#1023 [07:25] <RapidPG> i'll try
#1024 [07:27] <RapidPG> same thing
#1025 [07:27] <GreyVulpine> Could very well be an issue with your internet connection then.
#1026 [07:29] <RapidPG> my brother has minecraft and it works fine for him but not for me
#1027 [07:30] <GreyVulpine> ??> RapidPG tools/hjt
#1028 [07:30] <Absol> RapidPG: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1029 [07:30] <Absol> RapidPG: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#1033 [07:34] <RapidPG> lost connection again. can i have the links again?
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#1035 [07:35] <GreyVulpine> Yeah, that's not related to your connection issue at all.. or anything.
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#1037 [07:36] <RapidPG> im getting kicked for inactivity i think. i don't know though
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#1040 [07:36] <GreyVulpine> You aren't.
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#1044 [07:37] <RapidPG> i have the info but not the link i need to put it in.
#1045 [07:37] <GreyVulpine> ??> RapidPG paste
#1046 [07:37] <Absol> RapidPG: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1047 [07:37] <mike_> Need help launching minecraft windows 10 pixel format not supported
#1048 [07:38] <RapidPG> i have the info but not the link i need to put it in.
#1049 [07:38] <mike_> http://paste.ubuntu.com/12679378/
#1050 [07:38] <mike_> please help
#1051 [07:38] <GreyVulpine> mike_ - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#1052 [07:39] <mike_> thank greyvulpine
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#1054 [07:40] <RapidPG> http://paste.ubuntu.com/12679393/
#1055 [07:41] <GreyVulpine> RapidPG - Could you turn off or uninstall the Mcafee firewall service? It's been known to cause issues with minecraft in certain environments.
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#1058 [07:43] <RapidPG> do you recommend to get another firewall instead?
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#1060 [07:43] <BeLeetix> why my Minecraft doesn´t starting?
#1061 [07:43] <RapidPG> do you recommend to get another firewall instead?
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#1068 [07:52] <ezz> i followed the Pixel Format Not Accelerated and iv ended up here with this link, i think im supposed to give this to you and you can figure out what is wrong or something. http://paste.ubuntu.com/12679464/
#1069 [07:55] <RapidPG> greyvulpine thanks alot, it works now
#1070 [07:57] <Bullermand96> http://paste.ubuntu.com/12678900/
#1071 [07:59] <Andrio> ezz, install this driver: http://support.lenovo.com/us/en/products/laptops-and-netbooks/lenovo-g-series-laptops/g50-45-notebook-lenovo/downloads/DS103992
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#1075 [08:02] <Andrio> Bullermand96, install this driver: http://www.nvidia.com/download/driverResults.aspx/89884/en-us
#1076 [08:07] <ezz> thanks it works now
#1077 [08:08] <Bullermand96> Okay Andrio - I´m on it. Hope it helps !
#1078 [08:09] <Andrio> mm
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#1089 [08:26] <Bullermand96> It works !! Thanks a lot Andrio
#1090 [08:26] <Andrio> No problem. :-)
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#1099 [08:34] <mrcsndrws> I NEED HELP
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#1102 [08:40] <MyMonsterDK> Hey can someone here help me with my minecraft email edit problem?
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#1107 [08:42] <mrcsndrws> need help with my account i need the question anwser and i have buye this account today ok g4k.de
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#1109 [08:44] <Andrio> g4k.de?
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#1112 [08:44] <AdityaSCraft> Hi! I have just created a Minecraft account and downloaded Minecraft onto my Windows 10 computer. However, upon first opening it, I found that after logging in the game crashed.
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#1115 [08:45] <Andrio> ??> AdityaSCraft launcher/crash-log
#1116 [08:45] <Absol> AdityaSCraft: We need to see your crash log, which appears after a crash.
#1117 [08:45] <AdityaSCraft> Here is the link of my issue: http://paste.ubuntu.com/12679720/
#1118 [08:45] <Absol> AdityaSCraft: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1119 [08:45] <Andrio> AdityaSCraft, I'm afraid your graphics hardware is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#1120 [08:45] <Andrio> AdityaSCraft, I'm afraid your graphics hardware is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
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#1122 [08:46] <AdityaSCraft> Thanks for your help
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#1129 [08:47] <Rico111> My account got Migrated but not by me, How do I get that undone?
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#1131 [08:48] <Rico111> NI(CE
#1132 [08:48] <Rico111> KLcas'
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#1134 [08:48] <ItzBradley> i wanna join a server and its say java.lang.NullPointerException: group
#1135 [08:48] <Andrio> ??> Rico111 account/send-email
#1136 [08:48] <Absol> Rico111: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1137 [08:48] <Absol> Rico111: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#1142 [08:49] <Rico111> Andrio account is Rico111 and idk what email it got changed too?
#1143 [08:50] <ItzBradley> need help guys
#1144 [08:50] <LUIGI> NO.KJNO
#1145 [08:50] <LUIGI> THANK YOU
#1146 [08:51] <ItzBradley> i need help with a error java.lang.NullPointerException: group
#1147 [08:51] <ItzBradley> what i need to do
#1148 [08:51] * demirr [demirr@notlogged] has quit. (Client Quit)
#1149 [08:52] <Andrio> ItzBradley, what antimalware program do you have?
#1150 [08:53] <LUIGI> ME TOO
#1151 [08:53] <ItzBradley> nortan
#1152 [08:53] <ItzBradley> and mca
#1153 [08:53] <ItzBradley> mcafe
#1154 [08:53] <LUIGI> CANNOT LOG INN
#1155 [08:53] <ItzBradley> i wanna play
#1156 [08:54] <Andrio> ??> Rico111 account/trans-ID
#1157 [08:54] <ItzBradley> if is start it its say 2 error
#1158 [08:54] <Absol> Rico111: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1159 [08:54] <Absol> Rico111: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
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#1162 [08:54] <Andrio> ItzBradley, both of those have been known to break Minecraft.
#1163 [08:54] <ItzBradley> its say java.lang.NullPointerException: group 408 Request Time-out
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#1165 [08:55] <ItzBradley> just i need to uninstal mcafee
#1166 [08:55] <Andrio> LUIGI, what happens when you try?
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#1169 [08:55] <ItzBradley> https://gyazo.com/d677679dd0b3be237ec706bcb99918f4
#1170 [08:55] <ItzBradley> a screenshot andrio
#1171 [08:55] <AshCat> hi
#1172 [08:55] <AshCat> i have a pixel format not accelerated problem
#1173 [08:56] <AshCat> someone pls help
#1174 [08:56] <ItzBradley> https://gyazo.com/b8e7e6541155f5810d7eb0f6f07a20a0
#1175 [08:56] <AshCat> itzbradley
#1176 [08:56] <AshCat> its probably the server
#1177 [08:57] <AshCat> i neeed help with format not accelerated problem
#1178 [08:57] <ItzBradley> yes ashcat?
#1179 [08:57] <AshCat> it says i need to update my drivers
#1180 [08:57] <AshCat> but their updated
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#1184 [09:02] <CraftNerdHD> help?
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#1186 [09:02] <Matthijs_Knol> there was no update to install but if I want to play minecraft he say error
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#1189 [09:02] <Matthijs_Knol> hello
#1190 [09:03] <Matthijs_Knol> my minecraft doesn't work, if I log in he has an error
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#1192 [09:03] <Matthijs_Knol> hello
#1193 [09:04] * ItzBradley [ItzBradley@notlogged] has quit. (Ping timeout: 204 seconds)
#1194 [09:04] <Matthijs_Knol> can you help me
#1195 [09:06] <Matthijs_Knol> OpenGL: ~~ERROR~~ RuntimeException: No OpenGL context found in the current thread.
#1196 [09:06] <Matthijs_Knol> this stands there
#1197 [09:07] <Andrio> ??> Matthijs_Knol win/DXDiag
#1198 [09:07] <Absol> Matthijs_Knol: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1200 [09:07] <Matthijs_Knol> thank you
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#1210 [09:16] * Matthijs_Knol_ [Matthijs_Knol_@notlogged] has joined #minecrafthelp
#1211 [09:17] <scce> i dont kow but somthins is wrong
#1212 [09:17] <Matthijs_Knol_> http://paste.ubuntu.com/12679948/
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#1214 [09:17] <scce> http://paste.ubuntu.com/12679946/
#1215 [09:17] <scce> what shood i do??
#1216 [09:18] <guilherme> guilherme
#1217 [09:18] <Matthijs_Knol_> my minecraft say he hasa error but i updated al my stuff
#1218 [09:18] <Matthijs_Knol_> this is the like i've made
#1219 [09:18] <guilherme> yes
#1220 [09:18] <Matthijs_Knol_> http://paste.ubuntu.com/12679948/
#1221 [09:19] <Andrio> Matthijs_Knol, as far as I'm aware, your graphics card is not supported on Windows 10.
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#1223 [09:19] <scce> i have windows 8
#1224 [09:19] <Matthijs_Knol_> andrio, what can I do about it
#1225 [09:20] <Andrio> scce, actually, you have Windows 8.1
#1226 [09:20] <Andrio> scce, install this driver: http://www.nvidia.com/download/driverResults.aspx/91806/en-us
#1227 [09:20] <scce> -_-
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#1229 [09:20] <Andrio> Matthijs_Knol, downgrade to Windows 8 or lower, or use a newer PC
#1230 [09:20] <Matthijs_Knol_> thank you Andrio!
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#1233 [09:21] <guilherme> webchat@27.130.132.145,
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#1237 [09:22] <Matthijs_Knol_> Andrio, can't I have windows 10?
#1238 [09:22] <Matthijs_Knol_> really?
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#1240 [09:23] <Andrio> You can.
#1241 [09:23] <Andrio> But Minecraft won't work on it with that PC.
#1242 [09:23] <Andrio> The Windows 10 beta might, though.
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#1245 [09:23] <Danielito> ayuda
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#1247 [09:24] <Matthijs_Knol_> andrio, i cant go online and stuff with the beta, can I?
#1248 [09:24] <Andrio> You can, I'm pretty sure.
#1249 [09:24] <Andrio> But not on Java version servers.
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#1251 [09:25] <Matthijs_Knol_> oh okay!
#1252 [09:27] <Matthijs_Knol_> andrio, can i hold my own name on the windows 10 version?
#1253 [09:28] <Andrio> I don't know.
#1254 [09:28] * EY-DER-BABO-BOSS [EY-DER-BABO-BOSS@notlogged] has quit. (Client Quit)
#1255 [09:28] <Matthijs_Knol_> andrio, your dumb
#1256 [09:28] <Andrio> And yet you're asking for my help...
#1257 [09:29] <Andrio> I haven't played the Windows 10 edition.
#1258 [09:29] <Andrio> I know it's based on the Pocket Edition though.
#1259 [09:29] <Matthijs_Knol_> ok, im sorry
#1260 [09:29] <Extreme> Matthijs_Knol_: Your Xbox gamertag is used as the username for the Windows 10 Edition as authentication.
#1261 [09:30] <Extreme> Matthijs_Knol_: PE is also getting auth soon, so they might merge them soon
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#1265 [09:34] <GetTheSkullStain> hello
#1266 [09:34] <GetTheSkullStain> is any1 there
#1267 [09:35] <GetTheSkullStain> I need help, when I try to connect to a server it says java.lang.NullPointerException.group
#1268 [09:37] * golionz [golionz@notlogged] has quit. (Ping timeout: 195 seconds)
#1269 [09:37] <GetTheSkullStain> no is there :(
#1270 [09:38] * ImMarvinGHG [ImMarvinGHG@notlogged] has quit. (Quit: Web client closed)
#1271 [09:38] <GetTheSkullStain> Hello????
#1272 [09:39] <Andrio> GetTheSkullStain, what antimalware program do you have?
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#1274 [09:39] <GetTheSkullStain> what do u mean
#1275 [09:39] <GetTheSkullStain> o
#1276 [09:39] <GetTheSkullStain> i have AVG
#1277 [09:39] <Andrio> Mm
#1278 [09:39] <Andrio> AVG has been known to break things.
#1279 [09:39] * Porkyle [Porkyle@notlogged] has joined #minecrafthelp
#1280 [09:40] <GetTheSkullStain> should i delete it
#1281 [09:40] <Andrio> I'd recommend Avast or Kaspersky instead.
#1282 [09:40] <GetTheSkullStain> k
#1283 [09:40] <GetTheSkullStain> im deleting AVG
#1284 [09:40] <Matthijs_Knol_> how can i downgrade to windows ?...
#1285 [09:41] <GetTheSkullStain> i dont think you can
#1286 [09:41] <Andrio> Matthijs_Knol, what version of Windows did your computer come with?
#1287 [09:41] <Andrio> I've managed it.
#1288 [09:41] <GetTheSkullStain> Andrio, Im Windows 10
#1289 [09:41] <GetTheSkullStain> Razer
#1290 [09:42] <Matthijs_Knol_> i have windows 10 now
#1291 [09:42] <GetTheSkullStain> Andrio, it says I must exit my browser to uninstall AVG
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#1293 [09:43] <Andrio> ok
#1294 [09:43] <GetTheSkullStain> k
#1295 [09:43] <GetTheSkullStain> ima uninstall AVG
#1296 [09:43] <GetTheSkullStain> brb
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#1299 [09:45] <Matthijs_Knol_> andrio, how can i downgrade to windows 8
#1300 [09:45] <Matthijs_Knol_> ?
#1301 [09:45] <CubeTheThird> ??> Matthijs_Knol_ win/downgrade
#1302 [09:45] <Absol> Matthijs_Knol_: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#1306 [09:46] <nikola> i need help with my minecraft i keep getting this error message
#1307 [09:46] <nikola> ---- Minecraft Crash Report ---- // Daisy, daisy... Time: 10/4/15 4:40 PM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Display.j
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#1314 [09:50] <Andreas_17> Please help! I have vollversion buy the Minecraft-card minecraft euro 19,95 now is it demo
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#1316 [09:50] <Andrio> ??> nikola win/DXDiag
#1317 [09:50] <Absol> nikola: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1319 [09:52] <nikola> ok i will try
#1320 [09:53] <Andrio> Andreas_17, what's your Minecraft username?
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#1324 [09:54] <Andrio> Andreas_17_, what's your Minecraft username?
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#1327 [09:55] <Andreas_17_> my user name is: Andreas_17
#1328 [09:57] * Matthijs_Knol [Matthijs_Knol@notlogged] has quit. (Ping timeout: 204 seconds)
#1329 [09:57] <Andrio> Andreas_17, that's still a paid account. Are you sure you're entering the correct email address?
#1330 [09:57] <nikola> i need help with this
#1331 [09:58] <nikola> http://paste.ubuntu.com/12680234/
#1332 [09:58] <nikola> this is my dxiag
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#1334 [09:58] * iTz_PvP_Crafter [iTz_PvP_Crafter@notlogged] has joined #minecrafthelp
#1335 [09:58] <Andreas_17_> jerzy.gorol03@googlemail.com
#1336 [09:58] * Matthijs_Knol_ [Matthijs_Knol_@notlogged] has quit. (Ping timeout: 204 seconds)
#1337 [09:58] <iTz_PvP_Crafter> hello?
#1338 [09:58] <Andrio> nikola, I'm afraid your graphics hardware is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#1339 [09:58] <nikola> nooo
#1340 [09:58] <nikola> is there another way
#1341 [09:58] <iTz_PvP_Crafter> hallo kann jemand deutsch
#1342 [09:59] <Andreas_17_> ja ich
#1343 [09:59] <Andrio> nikola, no.
#1344 [09:59] <iTz_PvP_Crafter> hilfe mein minecraft crasht :(((((
#1345 [09:59] <nikola> i recently upgraded from 7 to 10
#1346 [10:00] <Andreas_17_> die ganze zeit?
#1347 [10:00] <iTz_PvP_Crafter> also wenn ich es starten will geht es nicht
#1348 [10:00] <Andreas_17_> hast du zu viele mods drauf?
#1349 [10:00] <iTz_PvP_Crafter> nein keine ahnung
#1350 [10:01] * Buffalo__pvp [Buffalo__pvp@notlogged] has quit. (Client Quit)
#1351 [10:01] <iTz_PvP_Crafter> hast du skype
#1352 [10:01] <Andreas_17_> ja aber benutz es nicht
#1353 [10:01] <iTz_PvP_Crafter> ts?
#1354 [10:01] * nikola [nikola@notlogged] has quit. (Quit: Web client closed)
#1355 [10:01] <Andreas_17_> ne
#1356 [10:01] <iTz_PvP_Crafter> also könntest du mir helfen
#1357 [10:02] * Rui_gamer25 [Rui_gamer25@notlogged] has quit. (Quit: Web client closed)
#1358 [10:02] <Andreas_17_> ich weiß nicht genau warum es crasht
#1359 [10:02] <iTz_PvP_Crafter> wie alt bist du
#1360 [10:02] <Andreas_17_> 16
#1361 [10:02] <Lord_Ralex> ?? lang/de
#1362 [10:02] <Lord_Ralex> ?? lang/de
#1363 [10:02] <Absol> lang/de: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
#1364 [10:03] <iTz_PvP_Crafter> ich schau mal yt ok
#1365 [10:03] <iTz_PvP_Crafter> warum es crasht
#1366 [10:03] <Andreas_17_> ok
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#1369 [10:03] <Epic14> my minecraft says that my pixle is not accelerated what do i do?
#1370 [10:04] <Epic14> hello?
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#1372 [10:05] <Andreas_17_> can anyone help me I have the full version is purchased and suddenly appears to me that I can only play the demo!
#1373 [10:07] <Buffalo__pvp> i recently lost my premium account for minecraft but i have to transaction id what can i do with it?
#1374 [10:09] <Andreas_17_> can anyone help me I have the full version is purchased and suddenly appears to me that I can only play the demo!
#1375 [10:09] <Andreas_17_> please help me!!!!!!!!!
#1376 [10:12] <Andreas_17_> PLEASE HELP ME
#1377 [10:12] * iTz_PvP_Crafter [iTz_PvP_Crafter@notlogged] has quit. (Quit: Web client closed)
#1378 [10:13] <Bugboy1028> ??> Andreas_17_ scold/patience
#1379 [10:13] <Absol> Andreas_17_: Please be patient when waiting for a response. Many of the helpers here are helping in their free time at school or work, and often get called away.
#1380 [10:13] <Absol> Andreas_17_: In short, your supplications will be answered, in the order in which they are received.
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#1385 [10:16] <CaptainSin> Help please - I can't login to Mojang account
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#1387 [10:18] <Buffalo__pvp> I recently lost my premium minecraft account but i have the transaction id
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#1389 [10:19] <CaptainSin> Is There anyone here to help?
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#1392 [10:24] <Bugboy1028> Buffalo__pvp, you need to contact Mojang
#1393 [10:25] <Buffalo__pvp> how would i do that
#1394 [10:26] <CubeTheThird> ??> Buffalo__pvp account/send-email
#1395 [10:26] <Absol> Buffalo__pvp: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1396 [10:26] <Absol> Buffalo__pvp: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#1399 [10:33] <lexi> so, my mc said i had not enough memory so i downloaded the right java, and i think i messed up the JVM arguments and i need to know what the original thing said. if that makes any scence
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#1401 [10:35] <lexi> and it keeps crashing so i just dont know what to do
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#1404 [10:36] <finandjake47> I need help
#1405 [10:36] <finandjake47> My minecraft won't load because it said it has run out of memory
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#1407 [10:36] <finandjake47> What should I do?
#1408 [10:37] <Andreas_17_> what can i with the ip?
#1409 [10:38] <finandjake47> Hello?
#1410 [10:38] <Andreas_17_> what to with this ip?
#1411 [10:39] <finandjake47> ?
#1412 [10:40] <CubeTheThird> finandjake47, are you using mods or resource packs?
#1413 [10:40] * Jhenny [Jhenny@notlogged] has joined #minecrafthelp
#1414 [10:41] <Clock> ??> Andreas_17_ account/bug/demo
#1415 [10:41] <Absol> Andreas_17_: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
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#1418 [10:43] <finandjake47> sorry i had to do something
#1419 [10:43] <finandjake47> im not
#1420 [10:43] <finandjake47> well
#1421 [10:43] <finandjake47> I was using optifine
#1422 [10:44] <CubeTheThird> finandjake47, does it happen without it?
#1423 [10:44] <finandjake47> and I tried to get the sphax resource pack because I like the textures
#1424 [10:44] <finandjake47> uhh
#1425 [10:44] <finandjake47> I tried logging in without using optifine
#1426 [10:44] <finandjake47> but the same thing happened
#1427 [10:44] <CubeTheThird> finandjake47, lemme guess, you got the 512 resolution sphax pack
#1428 [10:45] <finandjake47> yes
#1429 [10:45] <finandjake47> is that bad?
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#1432 [10:45] <CubeTheThird> finandjake47, it's very unlikely your system will be capable of supporting it
#1433 [10:45] <OXE3> Can i also ask questions about Errors?
#1434 [10:45] <finandjake47> ? So should I remove it?
#1435 [10:45] <finandjake47> and get a lower res?
#1436 [10:45] <CubeTheThird> finandjake47, yes. Get a smaller one if you want to use it
#1437 [10:45] <finandjake47> ok
#1438 [10:45] <finandjake47> hold on
#1439 [10:45] <CubeTheThird> OXE3, what errors?
#1440 [10:46] <OXE3> Error when i start the game
#1441 [10:46] <CubeTheThird> OXE3, what does the error say?
#1442 [10:47] <finandjake47> ok
#1443 [10:47] <OXE3> Exception in thread "main" java.lang.UnsatisfiedLinkError: C:\Users\User\AppData\Roaming\.minecraft\versions\1.8.8\1.8.8-natives-2551022446745\lwjgl64.dll: %1 is not a valid Win32 application
#1444 [10:47] <finandjake47> I deleted all of the things in my resource packs file
#1445 [10:47] <finandjake47> and then cleared the recycle bin
#1446 [10:47] <finandjake47> should it work now?
#1447 [10:47] <CubeTheThird> finandjake47, should yes
#1448 [10:48] <finandjake47> ok
#1449 [10:48] <finandjake47> launching it
#1450 [10:48] <finandjake47> it works
#1451 [10:48] <CubeTheThird> OXE3, can you open cmd as administrator?
#1452 [10:48] <finandjake47> thanks cube
#1453 [10:48] <finandjake47> also
#1454 [10:48] <OXE3> yes
#1455 [10:48] <finandjake47> long time no see eh?
#1456 [10:49] <Bugboy1028> finandjake47, not first time here?
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#1458 [10:49] <CubeTheThird> OXE3, there run this command: sfc /scannow
#1459 [10:49] <finandjake47> ive been here
#1460 [10:49] <finandjake47> a long time ago
#1461 [10:49] * faustinbr [faustinbr@notlogged] has joined #minecrafthelp
#1462 [10:49] <finandjake47> Well I'mma go now
#1463 [10:49] <finandjake47> thanks again!
#1464 [10:49] <CubeTheThird> no problem
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#1466 [10:50] <JokaStroka> ni
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#1471 [10:51] <GetTheSkullStain> hellp
#1472 [10:52] <GetTheSkullStain> hello*
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#1474 [10:52] <GetTheSkullStain> hi
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#1477 [10:53] <GetTheSkullStain> When I try to connect to a server it says java.langNullPointerException:group
#1478 [10:53] <Juan_> hello does anybodyh know how to fix the error for minecraft in windows 10
#1479 [10:54] <GetTheSkullStain> what error
#1480 [10:54] * huijolito0312 [huijolito0312@notlogged] has quit. (Client Quit)
#1481 [10:54] <Juan_> the pixel format error
#1482 [10:54] <GetTheSkullStain> im not a helper
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#1484 [10:54] <GetTheSkullStain> i also need helo
#1485 [10:54] <GetTheSkullStain> help*
#1486 [10:55] <Juan_> oh f***
#1487 [10:55] <GetTheSkullStain> When I try to connect to a server it says java.lang.NullPointerException:group
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#1489 [10:56] <GetTheSkullStain> ninjanick
#1490 [10:56] <GetTheSkullStain> r u a helper?
#1491 [10:56] <GetTheSkullStain> cuzi need help
#1492 [10:56] <GetTheSkullStain> cuz i
#1493 [10:56] <Bugboy1028> ??> GetTheSkullStain scold/patience
#1494 [10:56] <Absol> GetTheSkullStain: Please be patient when waiting for a response. Many of the helpers here are helping in their free time at school or work, and often get called away.
#1495 [10:56] * huijolito0312 [huijolito0312@notlogged] has joined #minecrafthelp
#1496 [10:56] <Absol> GetTheSkullStain: In short, your supplications will be answered, in the order in which they are received.
#1497 [10:57] <Bugboy1028> Juan_, Windows 10 Minecraft Client?
#1498 [10:57] * Hobbitman2 [Hobbitman2@notlogged] has joined #minecrafthelp
#1499 [10:57] <Juan_> yes
#1500 [10:57] <Juan_> yes
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#1502 [10:57] <Bugboy1028> If so, we're actually not helping with these errors because it is designed by Windows
#1503 [10:57] <Bugboy1028> If so, we're actually not helping with these errors because it is designed by Windows
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#1507 [10:58] <CubeTheThird> GetTheSkullStain, what anti-virus and firewall software do you have?
#1508 [10:58] <GetTheSkullStain> i used to have AVG but another helper told me to delete it so i needed to restart my PC
#1509 [10:59] * emnaoel [emnaoel@notlogged] has joined #minecrafthelp
#1510 [10:59] <emnaoel> eu quero jogar
#1511 [10:59] <CubeTheThird> ??> GetTheSkullStain tools/hjt
#1512 [10:59] <Absol> GetTheSkullStain: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1513 [10:59] <Absol> GetTheSkullStain: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1514 [10:59] <emnaoel> nas pq nao dar
#1515 [10:59] <GetTheSkullStain> k
#1516 [11:00] <GetTheSkullStain> so i do all that then comeback
#1517 [11:00] <GetTheSkullStain> on it
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#1519 [11:00] <emnaoel> da pra falar em portugues por favor
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#1521 [11:01] * Andreas_17_ [Andreas_17_@notlogged] has quit. (Ping timeout: 204 seconds)
#1522 [11:01] <emnaoel> mais como faz para jogar ou entra no jogo nao estou consigindo
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#1524 [11:01] * Chromaryu is now known as ElfChroma
#1525 [11:02] <Bentenstein> Hello, my son (10 years old) plays Minecraft, I can't help him with the problem.
#1526 [11:02] * iPeer [iPeer@notlogged] has joined #minecrafthelp
#1527 [11:02] <Bentenstein> When he opens a game is wuits the game and says something about an error in a loop
#1528 [11:02] * Indielemon [Indielemon@notlogged] has joined #minecrafthelp
#1529 [11:03] <CubeTheThird> Bentenstein, what anti-virus and firewall software do you have?
#1530 [11:03] <Bentenstein> avast
#1531 [11:03] <Indielemon> Hello
#1532 [11:03] <CubeTheThird> Bentenstein, avast free?
#1533 [11:03] <CubeTheThird> hello Indielemon
#1534 [11:03] <Bentenstein> yes, free
#1535 [11:03] <Indielemon> I cannot change my minecraft security questions ;-;
#1536 [11:04] <CubeTheThird> Bentenstein, ok. In some instances a broken avast installation has been known to cause that issue. Uninstall avast, reboot the computer and reinstall it again
#1537 [11:04] <CubeTheThird> ??> Indielemon account/send-email
#1538 [11:04] <Absol> Indielemon: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1539 [11:04] <Absol> Indielemon: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1540 [11:04] <Indielemon> I did
#1541 [11:04] * Crazer [Crazer@notlogged] has joined #minecrafthelp
#1542 [11:04] <Indielemon> But when I change them
#1543 [11:04] * Crazer [Crazer@notlogged] has quit. (Client Quit)
#1544 [11:04] <Indielemon> It doesnt change
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#1547 [11:05] <lexi> im confused
#1548 [11:05] <Bentenstein> Thanx CubeThe Third!!!
#1549 [11:05] <Bentenstein> Will try!!
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#1551 [11:05] <lexi> what was the original stuff that the JVM arguments said
#1552 [11:05] <lexi> bc that messed up my game
#1553 [11:05] <CubeTheThird> Indielemon, umm.. what? do what Absol said to contact Mojang
#1554 [11:06] <Indielemon> I emailed them but no luck
#1555 [11:06] <CubeTheThird> lexi, just uncheck the box, and save the profile to reset it
#1556 [11:06] <CubeTheThird> Indielemon, when did you email them?
#1557 [11:06] <Indielemon> 3 days ago
#1558 [11:06] <lexi> ill try dat danku
#1559 [11:06] <CubeTheThird> Indielemon, then wait for Mojang to get back to you
#1560 [11:07] <Indielemon> Do you know their phone number
#1561 [11:07] <lexi> oh wow i just had to wait for it to load it fixed it thx :)
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#1564 [11:07] <CubeTheThird> Indielemon, there is no number
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#1566 [11:08] <Indielemon> Okay well hopefully I can get an email soon...
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#1570 [11:10] <GetTheSkullStain> heres the link http://paste.ubuntu.com/12681098/ Absol
#1571 [11:11] <CubeTheThird> GetTheSkullStain, ya you need to do a malware scan
#1572 [11:11] <CubeTheThird> ??> GetTheSkullStain av/adwcleaner
#1573 [11:11] <Absol> GetTheSkullStain: ADWCleaner is an utility to clean a PC which is infested with malware.
#1574 [11:11] <Absol> GetTheSkullStain: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
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#1588 [11:24] <katze555> http://paste.ubuntu.com/12681190/
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#1594 [11:26] <katze555> my minecraft dosent work i must do something with this url http://paste.ubuntu.com/12681190/
#1595 [11:26] <CubeTheThird> katze555, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7/8, get a new graphics card (only applicable to Desktop computers), or use a different computer.
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#1597 [11:27] <katze555> ohh man thanks aniway
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#1602 [11:32] <Mariopr4> Hi, I used the minecraft hopper fix for lack of memory to allocate 2560Mb but when i put it in this appeared: Error occurred during initialization of VM GC triggered before VM initialization completed. Try increasing NewSize, current value 192K. Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release.
#1603 [11:34] * sushil1234 [sushil1234@notlogged] has joined #minecrafthelp
#1604 [11:34] <Mariopr4> Never mind, Figured it out myself using logic.
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#1611 [11:39] <The2Brotherz> I lost my acccount please help
#1612 [11:39] * Jademalo [Jademalo@notlogged] has joined #minecrafthelp
#1613 [11:40] <Clock> ??> The2Brotherz account/retrieve-name
#1614 [11:40] <Absol> The2Brotherz: You can retrieve a list of all usernames registered to a specific email address on this page: http://www.minecraft.net/retrievename
#1615 [11:40] <Clock> The2Brotherz, try all your emails on that website^
#1616 [11:40] <The2Brotherz> No the thing is the i put the email
#1617 [11:40] <The2Brotherz> and they havent sent anything
#1618 [11:40] <The2Brotherz> its been like 5 hours
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#1622 [11:40] <Clock> ??> The2Brotherz account/send-email
#1623 [11:40] <Absol> The2Brotherz: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1624 [11:40] <Absol> The2Brotherz: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1625 [11:41] <The2Brotherz> I did already
#1626 [11:41] <The2Brotherz> it waited for like over a week and a half
#1627 [11:41] <Price> would there be an admin on ?
#1628 [11:41] <The2Brotherz> Sorry?
#1629 [11:41] <Clock> The2Brotherz, see Absol's second link
#1630 [11:41] <Clock> Price, what do you need help with?
#1631 [11:42] <The2Brotherz> Clock i did
#1632 [11:42] * SimplyBetter [SimplyBetter@notlogged] has joined #minecrafthelp
#1633 [11:42] <Clock> ok
#1634 [11:42] <Price> ok wel when i open a LAN server my sister cannot join... when she opens one i can not join ( and yes we are in same WIFI)
#1635 [11:42] * sebastianliriano [sebastianliriano@notlogged] has joined #minecrafthelp
#1636 [11:42] <SimplyBetter> how do I refund a purchase I made?
#1637 [11:42] <Clock> ??> SimplyBetter account/refund
#1638 [11:42] <Absol> SimplyBetter: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#1639 [11:42] * indihawk [indihawk@notlogged] has joined #minecrafthelp
#1640 [11:42] <SimplyBetter> I got an alt account spent $10 and got banned for no reason
#1641 [11:42] <sebastianliriano> I cant launch the application.
#1642 [11:43] * ElfChroma is now known as Chromaryu
#1643 [11:43] <Clock> sebastianliriano, explain why not
#1644 [11:43] <The2Brotherz> Clock i lost the account completly but i still have the mojang account and it registers as a demo account i bought minecraft last year CLOCK please help
#1645 [11:43] <SimplyBetter> can you link me to where I can refund
#1646 [11:43] <sebastianliriano> I click play and it closes
#1647 [11:43] <sebastianliriano> I click play and it closes
#1648 [11:43] * diamondfist1st [diamondfist1st@notlogged] has left #minecrafthelp
#1649 [11:43] <The2Brotherz> i tired everything they dont reply
#1650 [11:43] <Clock> The2Brotherz, they will reply
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#1652 [11:43] <SimplyBetter> Someone
#1653 [11:43] <Clock> The2Brotherz, mojang are the ONLY people that can help solve account issues
#1654 [11:43] <Price> so Clock what should i do??
#1655 [11:44] <The2Brotherz> How long do i wait? it says 2-3 days its been 2 weeks
#1656 [11:44] <SimplyBetter> how can I refund the $10 I spent on a server!
#1657 [11:44] <Clock> SimplyBetter, follow Absol's link
#1658 [11:44] <sebastianliriano> I tried downloading several tiems and it does the same. I already updated Java too.
#1659 [11:44] <The2Brotherz> You know what Gee thanks for the helps clock
#1660 [11:44] * The2Brotherz [The2Brotherz@notlogged] has quit. (Quit: Web client closed)
#1661 [11:44] <Clock> Price, what antiviurs software do you and your sistster use?
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#1663 [11:44] <SimplyBetter> I read all that already
#1664 [11:45] <Clock> SimplyBetter, oh so you spent money on a server?
#1665 [11:45] <SimplyBetter> I just wanna know what I have to do to refund it where do I do it at
#1666 [11:45] <SimplyBetter> yes
#1667 [11:45] <Price> Avast
#1668 [11:45] <Clock> SimplyBetter, then you would need to contact the server admins and let them help you
#1669 [11:45] <SimplyBetter> I spent $10 and got banned for no reason
#1670 [11:45] * diamondfist1st [diamondfist1st@notlogged] has joined #minecrafthelp
#1671 [11:45] <Price> simply beter u can actualy sue them
#1672 [11:45] <SimplyBetter> the server is full of abusers
#1673 [11:45] <Clock> sebastianliriano, what do you mean by "it does the same"?
#1674 [11:45] <SimplyBetter> how can I sue them
#1675 [11:46] <SimplyBetter> I just want my $10
#1676 [11:46] <Price> But CLOCK i use Avast...
#1677 [11:46] <Clock> SimplyBetter, don't know, I'm not a lawyer
#1678 [11:46] <Clock> Price, and your sister?
#1679 [11:46] <Bugboy1028> SimplyBetter, Mojang have backlog
#1680 [11:46] <SimplyBetter> Can you ddos the person who banned me and teach him a lesson
#1681 [11:46] <Bugboy1028> They will reply within a ....
#1682 [11:46] <sebastianliriano> It closes! I said I clicked play and it closes, i tried downlloading the game several times and it does the same (it closes). I updated Java aswell and tried the Repair option on the downloader, I also tried openning the app as the administrator and it still wont launch.
#1683 [11:47] <SimplyBetter> what do you mean backlog
#1684 [11:47] <Clock> ??> sebastianliriano launcher/game-output
#1685 [11:47] <Absol> sebastianliriano: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1686 [11:47] <Absol> sebastianliriano: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1687 [11:47] <SimplyBetter> how can I just refund the $10 back on my card? is it that hard?
#1688 [11:47] <Bugboy1028> It meant you have to wait up to ONE MONTH
#1689 [11:47] <diamondfist1st> my minecraft says my graphics driver needs updating and im windows 10 but i tried every thing it suggested help my DixDiag: http://paste.ubuntu.com/12681602/
#1690 [11:47] <Bugboy1028> And
#1691 [11:47] <SimplyBetter> @bugboy1028 @Clock how
#1692 [11:48] <SimplyBetter> the server I was on?
#1693 [11:48] <SimplyBetter> miningdead.com
#1694 [11:48] <Bugboy1028> SimplyBetter, we do not control the servers at all
#1695 [11:48] <Clock> diamondfist1st, your graphics card is not supported on windows 10, downgrade to windows 7/8, get a new graphics card or use a different computer
#1696 [11:48] <SimplyBetter> so they can steal my money and ban me?
#1697 [11:48] <SimplyBetter> that's 1 hour of hard work
#1698 [11:49] <diamondfist1st> thanks
#1699 [11:49] <SimplyBetter> do you have a booter
#1700 [11:49] * diamondfist1st [diamondfist1st@notlogged] has quit. (Client Quit)
#1701 [11:49] <SimplyBetter> I have his skype
#1702 [11:49] <SimplyBetter> he stole my $10
#1703 [11:50] * GrindingPvP [GrindingPvP@notlogged] has quit. (Ping timeout: 204 seconds)
#1704 [11:50] <SimplyBetter> bruh...
#1705 [11:50] * Lord_Ralex kicked SimplyBetter from #minecrafthelp (Reason: implyBetter :SimplyBetter)
#1706 [11:50] <sebastianliriano> Do you want me to copy and paste where it says launcher log? is that it?
#1707 [11:50] * Price [Price@notlogged] has joined #minecrafthelp
#1708 [11:50] <Price> ok?
#1709 [11:50] <Price> alright its loding now
#1710 [11:51] <Price> so CLOCK what would be the problem??
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#1712 [11:51] * M4tz3m4n [M4tz3m4n@notlogged] has joined #minecrafthelp
#1713 [11:51] <Clock> sebastianliriano, if there is no game-output, please copy the launcher log
#1714 [11:51] <SimplyBetter> I got kicked?
#1715 [11:51] <Bugboy1028> We have nothing to do with the server
#1716 [11:51] <Clock> Price, disable the firewall and try again
#1717 [11:51] <SimplyBetter> so you don't know how to refund money from a server?
#1718 [11:51] <sebastianliriano> Ok done, I send the launcher log, i didnt see the game-output
#1719 [11:52] <Clock> sebastianliriano, ok give the link to it here
#1720 [11:52] * JokaStroka [JokaStroka@notlogged] has joined #minecrafthelp
#1721 [11:52] <Price> but CLOCK isnt that dangerous
#1722 [11:52] <Price> ??
#1723 [11:52] <M4tz3m4n> I need help: i forgot my email adress for my account what should i do?
#1724 [11:52] <SimplyBetter> So you don't know how to refund money from a server?
#1725 [11:52] <sebastianliriano> http://paste.ubuntu.com/12681843/
#1726 [11:52] <Bugboy1028> SimplyBetter: "There will be no refunds, except for under certain conditions"
#1727 [11:52] * Lord_Ralex kicked SimplyBetter from #minecrafthelp (Reason: implyBetter :What part of 'we don't control servers' makes no sense)
#1728 [11:52] <Clock> sebastianliriano, we do not help with mods here
#1729 [11:52] <JokaStroka> http://paste.ubuntu.com/12681685/
#1730 [11:52] <sebastianliriano> what mods?
#1731 [11:52] <Clock> sebastianliriano, forge
#1732 [11:53] <M4tz3m4n> guys?
#1733 [11:53] * SimplyBetter [SimplyBetter@notlogged] has joined #minecrafthelp
#1734 [11:53] <sebastianliriano> mmm i dont understan, i have a mod installed?
#1735 [11:53] <Clock> JokaStroka, your graphics card is not supported on windows 10, downgrade to windows 7 or use a different computer
#1736 [11:53] <Clock> sebastianliriano, "Loaded 2 profile(s); selected 'Forge'"
#1737 [11:53] <SimplyBetter> okay you piece of shit that makes sense but how do I refund my money do you not understand what I am asking how to I refund the money I spent so it can go back on my card
#1738 [11:53] <Absol> SimplyBetter: Please keep it civil
#1739 [11:53] * Lord_Ralex kicked SimplyBetter from #minecrafthelp (Reason: implyBetter :Here is the door)
#1740 [11:53] <sebastianliriano> how to i turn that off?
#1741 [11:54] * M4tz3m4n [M4tz3m4n@notlogged] has quit. (Client Quit)
#1742 [11:54] <Clock> ??> sebastianliriano win/reinst
#1743 [11:54] <Absol> sebastianliriano: You may need to reinstall the locally installed files that Minecraft puts into place.
#1744 [11:54] <Absol> sebastianliriano: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1745 [11:54] <Clock> Price, you can reenable the firewall afterwards
#1746 [11:54] <Price> alright i'll try thnx
#1747 [11:55] <Price> but wait, who firewall??
#1748 [11:55] <sebastianliriano> ok thank yoy very much! ill try that now
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#1750 [11:59] <Clock> Price, you can access the windows firewall from the control panel
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#1754 [12:00] <Price> ik tht! duh lol, but which fire wall, mine or sisters??
#1755 [12:00] <Clock> Price, both
#1756 [12:00] <Price> alright
#1757 [12:01] <Price> turn it off then on? or off connect them turn on or??
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#1760 [12:01] <Clock> Price, turn them both off then try connecting
#1761 [12:02] <JaredtheWolfAPYT> Im having a problem where Minecraft is not letting me log in. I have reset my password and everything and it will still not let me log in!
#1762 [12:02] <Price> then when should i turn back on? do i need to keep turning off to connect to eachother
#1763 [12:03] <Clock> ??> JaredtheWolfAPYT login/throttle
#1764 [12:03] <Absol> JaredtheWolfAPYT: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access.
#1765 [12:03] <Absol> JaredtheWolfAPYT: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1766 [12:03] * nico1076 [nico1076@notlogged] has joined #minecrafthelp
#1767 [12:03] <Clock> Price, you will need to add minecraft.exe, java.exe and javaw.exe to the exception list
#1768 [12:04] <Price> do i do that and not turn it off? or add those and then turn back on?
#1769 [12:05] <Clock> Price, you add those to the exception list and should be able to keep the firewalls on
#1770 [12:05] <Price> alright thnx
#1771 [12:07] <Price> i saw the javaw and i wasnt sure if that was it... but thats the only one of the 3 i see so ig i'll add it, thnx... then i'll try to connect them
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#1774 [12:10] <sebastianliriano> Hey, Im having a crash report now. Here http://paste.ubuntu.com/12682128/
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#1776 [12:15] <Price> ok CLOCK i adde it to hers... and she could connect to mine... and i tried to connect to her and it wouldnt work... i looked in my allowed stuff i didnt have any of the 3 u said...
#1777 [12:16] <Price> but i connect to someone else before in past
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#1780 [12:18] <Price> i have 4/8 Java(TM) Platform SE binary checked off....
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#1783 [12:21] <carwhite3> Hello i need some help with my drivers since i cant play minecraft after updating to windows 8... and apparently my intel chip doesn't have updated drivers.. here is my DxDiag http://paste.ubuntu.com/12682193/ help is very much appreciated
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#1788 [12:33] <sebastianliriano> Hi, good evenning. I cant launch minecraft because of a crash report im getting about the pixels
#1789 [12:37] * jasonv [jasonv@notlogged] has joined #minecrafthelp
#1790 [12:38] <sebastianliriano> hello?
#1791 [12:38] * osuka_ [osuka_@notlogged] has joined #minecrafthelp
#1792 [12:38] <jasonv> help my minecraft graphics are not working
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#1796 [12:42] <cierra> hi
#1797 [12:42] <cierra> i just bought minecraft and its still demo
#1798 [12:44] <CubeTheThird> ??> cierra launcher/relog
#1799 [12:44] <Absol> cierra: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
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#1803 [12:52] <sebastianliriano> help! crash report on pixels not accelerated
#1804 [12:55] <Bugboy1028> sebastianliriano, got dxdiag log
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#1806 [12:57] * Acti [Acti@notlogged] has joined #minecrafthelp
#1807 [12:57] <jasonv> i need help when i want to play minecraft i says that the graphics are not updated
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#1810 [12:57] <sebastianliriano> where is that_
#1811 [12:57] <sebastianliriano> ?
#1812 [12:58] <jasonv> \i need help when i want to play minecraft i says that the graphics are not updated
#1813 [12:59] <Bugboy1028> ??> sebastianliriano win/dxdiag
#1814 [12:59] <jasonv> i need help when i want to play minecraft i says that the graphics are not updated
#1815 [12:59] <Absol> sebastianliriano: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1816 [12:59] <Bugboy1028> jasonv, ^
#1817 [12:59] <sebastianliriano> i already updated the grahip card
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#1819 [12:59] <Price> absol... can u help me?
#1820 [13:00] <jasonv> i did that and i still says that
#1821 [13:00] <Bugboy1028> That because it doesn't magically fix that , jasonv
#1822 [13:00] <Bugboy1028> ??> Price bot
#1823 [13:00] <Absol> Price: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#1824 [13:00] <Price> hey lol alright
#1825 [13:01] <Price> uhh .... well i had issues before connecting in LAN.. me and my sister... i get it were i can connect to her... but she cant connect to me
#1826 [13:01] <sebastianliriano> here http://paste.ubuntu.com/12682903/
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#1828 [13:02] <Bugboy1028> ??> sebastianliriano win/downgrade
#1829 [13:02] <Absol> sebastianliriano: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#1831 [13:02] <Price> like javaw.exe and other files i had to allow in firewall... i did it to hers... cant find in mine....
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#1836 [13:03] <sebastianliriano> I dont have windows 10
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#1843 [13:04] <Bugboy1028> sebastianliriano, did you upgrade to windows 8?
#1844 [13:04] <Price> and i have 4/8 Java (TM) Platform SE binary
#1845 [13:04] <ajdin123> http://paste.ubuntu.com/
#1846 [13:04] * doghouse234 [doghouse234@notlogged] has joined #minecrafthelp
#1847 [13:04] <Bugboy1028> ??> Price tools/hjt
#1848 [13:04] <Absol> Price: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1849 [13:04] <Price> so bugboy.. what should i do?
#1850 [13:04] <sebastianliriano> I have windows 8, yes.
#1851 [13:04] <Absol> Price: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1852 [13:04] <doghouse234> is minecraft down
#1853 [13:04] <Bugboy1028> .status
#1854 [13:04] <Bugboy1028> .mcstatus
#1855 [13:04] <ExtremeBot> [Website: 3Online][Login: 3Online][Session: 3Online][Realms: 3Online][Skins: 3Online]
#1856 [13:04] <Bugboy1028> Nope
#1857 [13:04] * help123 [help123@notlogged] has joined #minecrafthelp
#1858 [13:04] <Price> there is nothin wrong with my computer!!
#1859 [13:05] <Price> i just dont know wht i need to allow on my fire wall
#1860 [13:05] <Bugboy1028> Price, then I cannot help
#1861 [13:05] <Bugboy1028> ...
#1862 [13:05] <Price> wow...
#1863 [13:05] <Bugboy1028> Wat
#1864 [13:05] <doghouse234> i loged in about a half hour ago now i looged outand now it says my info is wrong
#1865 [13:05] <Bugboy1028> That tool will help me a lot , Price
#1866 [13:05] <help123> hello my child change his username and he has to wait a month and he pay'd for a donation so can you help change it back
#1867 [13:05] <Bugboy1028> It will tell me what version and firewall you have
#1868 [13:06] <Bugboy1028> help123, sorry, but he have to wait month to change it back
#1869 [13:06] <help123> alright thank you tho
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#1871 [13:06] <Bugboy1028> help123, I would ask you to contact Mojang about it but they have long waiting time
#1872 [13:06] <doghouse234> i cant log in to my mojang
#1873 [13:07] <Bugboy1028> ??> doghouse234 login/throttle
#1874 [13:07] <sebastianliriano> I have windows 8 yes
#1875 [13:07] <Absol> doghouse234: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access.
#1876 [13:07] <Absol> doghouse234: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1877 [13:07] <Bugboy1028> This is my guess with your account, sebastianliriano
#1878 [13:07] * Chromaryu is now known as Chroma|Sleep
#1879 [13:07] <Bugboy1028> Price, please do hjt report
#1880 [13:08] * Price [Price@notlogged] has quit. (Quit: Web client closed)
#1881 [13:08] <sebastianliriano> whats your guess?
#1882 [13:08] <doghouse234> does that inculde minecraft
#1883 [13:08] * ajdin123 [ajdin123@notlogged] has quit. (Client Quit)
#1884 [13:08] <Bugboy1028> doghouse234, that includes minecraft
#1885 [13:09] <Bugboy1028> sebastianliriano, wrong person. sorry
#1886 [13:09] <doghouse234> so after 3 hours it should work again
#1887 [13:09] <sebastianliriano> :(
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#1890 [13:10] <Bugboy1028> yes, doghouse234
#1891 [13:10] <Bugboy1028> sebastianliriano, I just need to find driver for ya
#1892 [13:11] <sebastianliriano> I went to intel and updated to the latest version, you mean another driver besides that?
#1893 [13:15] <sebastianliriano> are you looking for one?
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#1896 [13:21] <Bugboy1028> sebastianliriano, yes
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#1899 [13:21] <arunsharma2002> i need help
#1900 [13:21] * femmie_the_best [femmie_the_best@notlogged] has joined #minecrafthelp
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#1902 [13:22] <arunsharma2002> I NEED HELP!!
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#1905 [13:22] <femmie_the_best> wrong grapich driver after downloaad windows 10
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#1908 [13:23] <arunsharma2002> why does my minecraft launcher work it say to fix the problem i dont know what to do does anyone know?
#1909 [13:23] <arunsharma2002> doesnt work
#1910 [13:24] <cedy20> http://paste.ubuntu.com/12683222/ i cant even get to the menu i need help take the link and look at my formular i relly need help otherwise i cant play anymore its like that since i updated from windows 8 to windows 10 btw
#1911 [13:25] <arunsharma2002> i think you have to download minecraft again cedy20
#1912 [13:25] <arunsharma2002> BTW is website is a load of bullshit
#1913 [13:25] * Lord_Ralex kicked arunsharma2002 from #minecrafthelp (Reason: runsharma2002 :arunsharma2002)
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#1921 [13:35] <Shastalee> I had Minecraft 1.8.8 on my laptop when I bought it (used). It worked great on Windows 7. I upgraded to Windows 10 and it wouldn't load, saying it was because it was modified. I bouth Minecraft for Windows 10 and didn't like it. I just bought Minecratt Java version, thinking maybe the original copy on my laptop may not have been legal Now it won't load because my video driver isn't updated and there is no new driver. I have a dxdiag re
#1922 [13:35] <Galaxy_2Alex> Shastalee, Do you have a link to your DxDiag? If so, please give us the link (URL) to it by posting it into this chatroom.
#1923 [13:35] <Shastalee> I posted it in the previous message.
#1924 [13:36] <Galaxy_2Alex> Shastalee, It was too long, the link was cut off.
#1925 [13:36] <Shastalee> Ok sorry. http://paste.ubuntu.com/12683301/
#1926 [13:36] <Galaxy_2Alex> Shastalee, Your system is too old and does not support Windows 10. You will have to downgrade to Windows 7 or 8.1 (Start Menu > Settings > Update & Security > Recovery > Go back to Windows 7 or 8.1), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot help you with that. If it is a laptop, you will need a new system.
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#1928 [13:40] <sebastianliriano> anything yet?
#1929 [13:42] <Shastalee> I don't understand why Microsoft pushed Windows 10 on me if it isn't supported. Weird! It works fine, except that I have dual graphics and had to disable the better graphics card to make it work. I guess I'll just go back to Windows 7. Thanks. s card to make Windows 10 work. I
#1930 [13:42] <Galaxy_2Alex> sebastianliriano, Download and Install this driver: https://downloadcenter.intel.com/download/25235/Intel-HD-Graphics-Production-Driver-for-Windows-7-8-1-64-bit-N-Series-
#1931 [13:43] <Galaxy_2Alex> Shastalee, The compatibility check before the Windows 10 install is broken in terms of graphics card support.
#1932 [13:48] <Bugboy1028> Galaxy_2Alex, thanks for saving my ass
#1933 [13:48] <Bugboy1028> <3
#1934 [13:48] <Bugboy1028> sebastianliriano, I tried as hard as I can
#1935 [13:48] <Galaxy_2Alex> no problem ;)
#1936 [13:48] <sebastianliriano> thank you ill do that now :)\
#1937 [13:48] * player [player@notlogged] has joined #minecrafthelp
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#1939 [13:49] * Shastalee [Shastalee@notlogged] has quit. (Ping timeout: 204 seconds)
#1940 [13:50] <Guest4409> hi
#1941 [13:51] <Galaxy_2Alex> Guest4409, Hello ^^
#1942 [13:51] <Guest4409> does anyone know what title update minecraft 360 is on
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#1945 [13:51] <Guest4409> ?
#1946 [13:51] <Nickname> I can't sign into my account, can somebody help me?
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#1948 [13:52] <Galaxy_2Alex> Guest4409, TU29
#1949 [13:52] <Galaxy_2Alex> Nickname, What happens if you try?
#1950 [13:52] <Guest4409> ok thanks
#1951 [13:52] <Nickname> It tells me that either my username or password is wrong
#1952 [13:52] <Galaxy_2Alex> Nickname, What is your Minecraft Username?
#1953 [13:52] * shadowyuiop [shadowyuiop@notlogged] has joined #minecrafthelp
#1954 [13:52] <Nickname> MorganKilljoy
#1955 [13:53] <shadowyuiop> I had a minecraft account since beta, and it's telling me I can't login.
#1956 [13:53] <Galaxy_2Alex> Nickname, Make sure you are using your E-Mail Adress to login.
#1957 [13:53] <Guest4409> has anyone herd anything about when tu 30 is comeing out
#1958 [13:53] <Nickname> I did
#1959 [13:53] <Galaxy_2Alex> shadowyuiop, What does it say when you try?
#1960 [13:53] <shadowyuiop> Says I've been migrated
#1961 [13:53] <Galaxy_2Alex> Guest4409, We don't give any ETAs.
#1962 [13:53] * zo3b9s4nkllsd889 [zo3b9s4nkllsd889@notlogged] has joined #minecrafthelp
#1963 [13:54] <shadowyuiop> I've not logged in in a while.
#1964 [13:54] <zo3b9s4nkllsd889> hello
#1965 [13:54] <Galaxy_2Alex> shadowyuiop, Try to log in with your E-Mail Adress.
#1966 [13:54] <Galaxy_2Alex> zo3b9s4nkllsd889, Hello
#1967 [13:54] <zo3b9s4nkllsd889> i think ive been hacked
#1968 [13:54] <shadowyuiop> I don't remember what email I used to buy the game.
#1969 [13:54] <Galaxy_2Alex> ??> zo3b9s4nkllsd889 account/hacked
#1970 [13:54] <Absol> zo3b9s4nkllsd889: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#1971 [13:54] <Absol> zo3b9s4nkllsd889: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#1972 [13:54] <Guest4409> @Galaaxy_2Alex what are ETAs
#1973 [13:54] <Galaxy_2Alex> shadowyuiop, You may want to contact Mojang about this one.
#1974 [13:54] <Galaxy_2Alex> ??> shadowyuiop account/trans-id
#1975 [13:54] <Absol> shadowyuiop: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1976 [13:54] <Galaxy_2Alex> ??> shadowyuiop account/send-email
#1977 [13:55] <Absol> shadowyuiop: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1978 [13:55] <Absol> shadowyuiop: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1979 [13:55] <shadowyuiop> Thank you
#1980 [13:56] <Guest4409> can someone tell me ETAs are please
#1981 [13:56] * GreyVulpine kicked Guest4409 from #minecrafthelp (Reason: uest4409 :Go away.)
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#1983 [13:57] <zo3b9s4nkllsd889> can i be banned from minecraft?
#1984 [13:57] <GreyVulpine> zo3b9s4nkllsd889 - Er, what? Why?
#1985 [13:58] <zo3b9s4nkllsd889> so let me tell you
#1986 [13:58] <zo3b9s4nkllsd889> i was playing minecraft
#1987 [13:58] <zo3b9s4nkllsd889> and i was banned from a server so i tried a alt account
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#1990 [13:58] <zo3b9s4nkllsd889> but when i logged out from the account i buyed to login in the alt account the alt account did not work and i could not login on my old account anymore
#1991 [13:59] <Chap27> Hello I need help because i ant connect to my account
#1992 [13:59] <zo3b9s4nkllsd889> someone respond??
#1993 [13:59] <GreyVulpine> zo3b9s4nkllsd889 - Usually points to an issue with your login information, incorrect password or such.
#1994 [14:00] <zo3b9s4nkllsd889> but i changed it very much times
#1995 [14:00] <GreyVulpine> zo3b9s4nkllsd889 - Servers are independently-run, owned by ordinary people just like you or me. Admins of these servers can set up their own rules how they see fit, and can ban for any reason they wish. Server admins have nothing to do with Mojang accounts.
#1996 [14:00] <GreyVulpine> zo3b9s4nkllsd889 - After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access. This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1997 [14:00] <Lord_Ralex> (not to mention evading bans on a server is a bad idea)
#1998 [14:00] <zo3b9s4nkllsd889> thanks
#1999 [14:01] <Chap27> GreyVulpine Hello I need help because i cant connect to my account
#2000 [14:01] <GreyVulpine> Chap27 - And what happens when you try?
#2001 [14:01] <Chap27> on the launcher
#2002 [14:01] <GreyVulpine> Chap27 - Do you get any error messages?
#2003 [14:01] <Chap27> it says an error
#2004 [14:01] <Chap27> yes
#2005 [14:01] <GreyVulpine> Chap27 - What does it say?
#2006 [14:01] <Chap27> wait let me check
#2007 [14:02] <Chap27> sory, but username and password is incorrect. and I can login on mojang.com
#2008 [14:02] * Crystal|AFK is now known as CrystalMare
#2009 [14:02] <GreyVulpine> Chap27 - How many times have you tried to log in?
#2010 [14:02] <Chap27> Alote
#2011 [14:02] <GreyVulpine> Chap27 - After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access. This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2012 [14:03] <Chap27> Ive waited more than 3 hours trust me
#2013 [14:03] <sebastianliriano> hello, it says my system doesnt have the requirements to install that software
#2014 [14:03] <GreyVulpine> Chap27 - Wait three hours, Reset your password using https://account.mojang.com/password -- then try again.
#2015 [14:03] <Chap27> but I dont know that email
#2016 [14:04] <Chap27> can i change my email
#2017 [14:04] <GreyVulpine> Chap27 - Then what were you using to log in?
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#2019 [14:04] <Chap27> that email but I dont know my email password
#2020 [14:04] <GreyVulpine> Chap27 - Then I would recommend using the password recovery service of your email provider
#2021 [14:05] <GreyVulpine> Chap27 - Otherwise, you will need to contact Mojang Support with your transaction ID, explain the situation, and have them recover your account for you: https://help.mojang.com/customer/portal/emails/new
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#2028 [14:14] <sebastianliriano> heeelp
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#2032 [14:16] <sebastianliriano> that driver didnt worked
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#2041 [14:22] <felicia> i have updated to windows ten and played minecraft flawlessly for a few days. all of a sudden minecraft wont load and it says the pixel format is wrong or something. ive followed the instructions and nothing worked. what should i do?
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#2043 [14:23] <mase36> I NEED HELp
#2044 [14:23] <mase36> i neex some frikkn helop
#2045 [14:23] <mase36> I NEED HELP
#2046 [14:23] <mase36> hello?????
#2047 [14:23] <mase36> ?
#2048 [14:23] <mase36> ??
#2049 [14:23] <mase36> ?
#2050 [14:23] * GreyVulpine kicked mase36 from #minecrafthelp (Reason: ase36 :Go away.)
#2051 [14:23] <Clock> felicia, post the link to your dxdiag
#2052 [14:24] <felicia> http://paste.ubuntu.com/12684063/
#2053 [14:24] <GreyVulpine> felicia - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
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#2055 [14:25] <felicia> ok thanks. thats what i thought was wrong but just wanted to check thanks!
#2056 [14:25] * mase36 [mase36@notlogged] has joined #minecrafthelp
#2057 [14:26] <mase36> http://paste.ubuntu.com/12684156/
#2058 [14:26] <mase36> I NEED HELP
#2059 [14:26] <felicia> mase36 explain why you need help
#2060 [14:27] <GreyVulpine> mase36 - Your computer does not meet Minecraft's minimum specifications, sorry. The Intel 965 series video chipset in that computer does not provide correct OpenGL support required by Minecraft.
#2061 [14:27] <mase36> how do i get OpenGL?
#2062 [14:27] <mase36> or the correct one
#2063 [14:27] <GreyVulpine> mase36 - OpenGL is provided at the driver level. There are no drivers available from Intel for Windows 10, for your Q965 chipset
#2064 [14:28] <mase36> are you sure?
#2065 [14:28] <GreyVulpine> Yes.
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#2070 [14:29] <GreyVulpine> mase36 - Here is Intel's website listing of drivers for the Q965 chipset. Dropdown the Operating System list. Latest drivers available released from Intel are for Windows 7, no later. https://downloadcenter.intel.com/product/81522
#2071 [14:30] <mase36> thankyou so much
#2072 [14:32] <mase36> do you know if they will make an OpenGL for windows 10 any time soon?
#2073 [14:32] * SimeHosnjak [SimeHosnjak@notlogged] has quit. (Ping timeout: 204 seconds)
#2074 [14:32] <Bugboy1028> They did
#2075 [14:32] <Bugboy1028> For newer drivers
#2076 [14:32] <GreyVulpine> mase36 - Considering the Q965 series chipset is quite old, and Intel hasn't released any drivers for it since Windows 7, I doubt it
#2077 [14:33] <mase36> so that means my comuter is out dated?
#2078 [14:33] <GreyVulpine> mase36 - In my personal opinion, yes it is.
#2079 [14:33] <mase36> jokay
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#2082 [14:33] <mase36> could i get a different drver?
#2083 [14:34] <mase36> driver*
#2084 [14:34] <GreyVulpine> mase36 - No.
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#2099 [14:50] <viniknait_HD> http://paste.ubuntu.com/12684340/
#2100 [14:50] <viniknait_HD> como atualizo drives intel
#2101 [14:50] <PoepChinees> I can't login to my account ;(! I tried to reset my password 10 times, but it has no effect
#2102 [14:50] <viniknait_HD> nao consigo entrar da erro de opengl
#2103 [14:51] <PoepChinees> English?
#2104 [14:51] <viniknait_HD> e meu é windows 10
#2105 [14:51] <viniknait_HD> no
#2106 [14:51] <viniknait_HD> hello
#2107 [14:51] <PoepChinees> Hey
#2108 [14:51] <viniknait_HD> my name
#2109 [14:51] <PoepChinees> Yea
#2110 [14:52] <viniknait_HD> oche nao da de falar ingels
#2111 [14:52] <viniknait_HD> sabe portugues
#2112 [14:52] <PoepChinees> Cant speak portugues buddy
#2113 [14:52] <viniknait_HD> o meu é window's 10
#2114 [14:52] <Clock> viniknait_HD, your graphics card is not supported on windows 10, downgrade to windows 7/8, get a new graphics card or use a different computer
#2115 [14:52] <Clock> ??> PoepChinees login/throttle
#2116 [14:53] <Absol> PoepChinees: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access.
#2117 [14:53] <Absol> PoepChinees: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2118 [14:53] <PoepChinees> Lets try that , thanks ;)!
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#2120 [14:53] <viniknait_HD> cara mas meu pc nao tem placa de video é notbook
#2121 [14:53] <Clock> ??> viniknait_HD lang/pt
#2122 [14:53] <Absol> viniknait_HD: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#2123 [14:54] <PoepChinees> viniknait_HD, sua placa de vídeo não é suportado no Windows 10, o downgrade para o Windows 7/8, obter uma nova placa gráfica ou usar um computador diferente
#2124 [14:54] <viniknait_HD> eu nao sei ingles
#2125 [14:54] <viniknait_HD> nao tenho outro gpu
#2126 [14:54] <Clock> viniknait_HD, English please
#2127 [14:54] <viniknait_HD> nao sei
#2128 [14:54] <viniknait_HD> oh my god
#2129 [14:55] <PoepChinees> Em seguida, você deve fazer o downgrade para uma versão inferior do windows. Como 7 ou 8
#2130 [14:55] <viniknait_HD> tem como eu voutar ao windos 7
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#2133 [14:55] <viniknait_HD> #br
#2134 [14:55] <viniknait_HD> portugues
#2135 [14:56] <viniknait_HD> vcs intendem
#2136 [14:56] <PoepChinees> Si
#2137 [14:56] <viniknait_HD> lg
#2138 [14:56] <viniknait_HD> legal
#2139 [14:56] <viniknait_HD> me ajuda pf
#2140 [14:56] <viniknait_HD> quero jogar minecraft
#2141 [14:56] <PoepChinees> Não importa, mas eu preffer você usar uma cópia legítima.
#2142 [14:57] <viniknait_HD> meu minecraft é origin
#2143 [14:57] <viniknait_HD> original e nao funciona
#2144 [14:57] <viniknait_HD> da esse ero aqui ó
#2145 [14:57] <ncik12> how do you update drivers
#2146 [14:57] <Clock> ncik12, post the link to your dxdiag
#2147 [14:57] <viniknait_HD> vejao meus dados
#2148 [14:58] <viniknait_HD> entrando aqui http://paste.ubuntu.com/12684340/
#2149 [14:58] <ncik12> http://paste.ubuntu.com/12684276/
#2150 [14:58] * maximo6247_ [maximo6247_@notlogged] has joined #minecrafthelp
#2151 [14:58] <PoepChinees> É simples: sua GPU não posso lidar com Windows 10 com minecraft. Se você deseja executar minecraft, o downgrade para o Windows 8 ou 7.
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#2154 [14:58] <Clock> ncik12, your dxdiag is cut off, do the instructions again, make sure to copy ALL of it
#2155 [14:58] <viniknait_HD> como rebaxo para windos 7
#2156 [14:59] * ComoTa [ComoTa@notlogged] has joined #minecrafthelp
#2157 [14:59] <viniknait_HD> olhem a minha
#2158 [14:59] <viniknait_HD> http://paste.ubuntu.com/12684340/
#2159 [14:59] <ComoTa> Hello, Beta users can have a free Minecraft Story edition for PC or they need to buy it?
#2160 [14:59] <viniknait_HD> http://paste.ubuntu.com/12684340/
#2161 [14:59] <viniknait_HD> http://paste.ubuntu.com/12684340/
#2162 [14:59] <viniknait_HD> http://paste.ubuntu.com/12684340/
#2163 [14:59] * Absol kicked viniknait_HD from #minecrafthelp (Reason: iniknait_HD :Stop spamming)
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#2165 [15:00] <ComoTa> [15:59] <ComoTa> Hello, Beta users can have a free Minecraft Story edition for PC or they need to buy it?
#2166 [15:00] * maximo6247 [maximo6247@notlogged] has joined #minecrafthelp
#2167 [15:00] <jfh> Hey I cannot restart my server from the control panel -- says "cannot connect to agent"
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#2170 [15:00] * Absol kicked gunnar from #minecrafthelp (Reason: unnar :Nothing good comes from Mibbit users)
#2171 [15:00] <viniknait_HD> me ajudem
#2172 [15:00] <jfh> when I try to connect in-game, I get a "cannot verify user name" error
#2173 [15:00] <ComoTa> [15:59] <ComoTa> Hello, Beta users can have a free Minecraft Story edition for PC or they need to buy it?
#2174 [15:00] <jfh> any tips?
#2175 [15:01] <viniknait_HD> http://paste.ubuntu.com/12684340/ minhas informaçoes de drivers meu minecraft nao roda com eles
#2176 [15:01] <viniknait_HD> me ajudem
#2177 [15:01] <viniknait_HD> pf
#2178 [15:01] <Galaxy_2Alex> ComoTa, No, they are two completely different games.
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#2182 [15:01] <Galaxy_2Alex> jfh, Have you bought Minecraft?
#2183 [15:01] <ComoTa> Ah and I can't either have a offer about it?
#2184 [15:02] <Galaxy_2Alex> viniknait_HD, Contact Samsung Support.
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#2186 [15:02] <Galaxy_2Alex> ComoTa, I'm not aware of an offer as of this moment, there may be one available when the game releases though.
#2187 [15:02] <ComoTa> Ok thank you
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#2194 [15:06] <jfh> yes
#2195 [15:06] <jfh> I've bought minecraft
#2196 [15:06] <Aaron> Ocupo ayuda tengo sistema operativo windows 10 e intento descargar el launcher de minecraft 20.0 y me dale error, verifique los certificados de los controladores y no se que hacer
#2197 [15:06] <jfh> im logging onto cc.akliz.net to restart my server
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#2199 [15:06] <Galaxy_2Alex> jfh, What is your Minecraft Username?
#2200 [15:06] <jfh> and it says "cannot reach agent"
#2201 [15:07] <Galaxy_2Alex> ??> Aaron lang/es
#2202 [15:07] <Absol> Aaron: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#2203 [15:07] <jfh> jackhart29
#2204 [15:08] <Aaron> I help take care OS Windows 10 and try to download the Minecraft launcher and 20.0 give my mistake, check the certificates and drivers not to do
#2205 [15:08] <Galaxy_2Alex> jfh, And that only happens when trying to connect to one specific server?
#2206 [15:08] <Galaxy_2Alex> Aaron, Do you have a link to your DxDiag? If so, please give us the link (URL) to it by posting it into this chatroom.
#2207 [15:08] <jfh> yes
#2208 [15:08] <Galaxy_2Alex> jfh, You may want to migrate your account first: https://account.mojang.com/migrate
#2209 [15:08] <jfh> i use akliz to host my server
#2210 [15:09] <jfh> and i cannot use cc.akliz.net to restart the server
#2211 [15:09] <Aaron> not to enter the launcher
#2212 [15:09] <jfh> instead of a green or red status dot, i have a grey status dot
#2213 [15:09] <Galaxy_2Alex> jfh, Actually, contact them about the issue.
#2214 [15:09] <Galaxy_2Alex> jfh, We are in no way affiliated with any server hosts.
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#2216 [15:09] <Aaron> yes i did
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#2219 [15:10] <unclekiki123> hi can someone help me my minecraft keeps crashing and this keeps coming up [21:05:37] [main/INFO] [LaunchWrapper]: Loading tweak class name cpw.mods.fml.common.launcher.FMLTweaker [21:05:37] [main/INFO] [LaunchWrapper]: Using primary tweak class name cpw.mods.fml.common.launcher.FMLTweaker [21:05:37] [main/INFO] [LaunchWrapper]: Calling tweak class cpw.mods.fml.common.launcher.FMLTweaker [21:05:37] [main/IN
#2220 [15:10] * s is now known as Guest89777
#2221 [15:10] <Galaxy_2Alex> ??> unclekiki123 paste
#2222 [15:10] <Absol> unclekiki123: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2223 [15:10] <Galaxy_2Alex> unclekiki123, Oh wait, actually
#2224 [15:10] <Aaron> I'll give you the URL
#2225 [15:10] <Galaxy_2Alex> unclekiki123, We don't support Mods in this channel, contact the mod author.
#2226 [15:10] <Aaron> http://paste.ubuntu.com/12684509/
#2227 [15:11] <unclekiki123> http://paste.ubuntu.com/12684665/
#2228 [15:11] <Galaxy_2Alex> Aaron, Your system is too old and does not support Windows 10. You will have to downgrade to Windows 7 or 8.1 (Start Menu > Settings > Update & Security > Recovery > Go back to Windows 7 or 8.1, only available within the first month after the upgrade), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot help you with that. If it is a laptop, you will need a new system.
#2229 [15:11] <Galaxy_2Alex> unclekiki123, We don't support Mods in this channel, contact the mod author.
#2230 [15:12] <unclekiki123> but i have loads of mods
#2231 [15:12] <Galaxy_2Alex> unclekiki123, Please use this tool then instead: http://google.com
#2232 [15:13] <unclekiki123> its just google
#2233 [15:13] <Aaron> thanks Galaxy_2Alex
#2234 [15:13] <Galaxy_2Alex> unclekiki123, Correct.
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#2249 [15:26] <xSecretSilence> I just recently updated my PC into Windows 10 from Oct. 4 2015. Now, when I opened Minecraft, It crashed. Everytime I open Minecraft, that happens...
#2250 [15:27] <klotz_klotz> hey, my launcher is saying wrong password/mail for all my accounts, i logged in and 5 min later they wont work.... any idea?
#2251 [15:27] <Clock> xSecretSilence, post the link to your dxdiag
#2252 [15:27] <xSecretSilence> http://paste.ubuntu.com/12684793/
#2253 [15:27] <Clock> ??> klotz_klotz login/throttle
#2254 [15:27] <Absol> klotz_klotz: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access.
#2255 [15:27] <Absol> klotz_klotz: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#2260 [15:28] <klotz_klotz> hmm there is a throttle?
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#2262 [15:28] <xSecretSilence> My Minecraft Username Is xSecretSilence BTW...
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#2269 [15:31] <flamesfan12> i cannot log into my Minecraft account and do not have access the email that i registered it with
#2270 [15:31] <k_jak> I have downloaded minecraft again to windows ten and it still wont work. I have also followed the instructions all the way to pasting my text "paste.ubuntu"... Now which has lead me here. What do I do now?
#2271 [15:31] * CrystalMare is now known as Crystal|AFK
#2272 [15:31] <xSecretSilence> Same
#2273 [15:31] <xSecretSilence> t/e
#2274 [15:32] * xSecretSilence
#2274 [15:32] * xSecretSilence needed help
#2274 [15:33] <k_jak> yes
#2275 [15:34] <k_jak> summary: mincraft is not working on windows ten
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#2277 [15:34] <JTNitti> Need help with running game graphics; it says somthing about my gaphics driver not being updated. When I went to check for updates eveything is up to date and it still wont run. I followed instructions which lead me here with a link http://paste.ubuntu.com/12684854/
#2278 [15:34] <k_jak> This is exactly why Im here too...
#2279 [15:35] <Clock> xSecretSilence, your graphics card is not supported on windows 10, downgrade to windows 7/8 or use a different computer
#2280 [15:35] <Clock> k_jak, post the link to your dxdiag
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#2283 [15:35] <Clock> JTNitti, your graphics card is not supported on windows 10, downgrade to windows 7, get a new graphics card or use a different computer
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#2285 [15:36] <xSecretSilence> How do I downgrade?
#2286 [15:36] <k_jak> When minecraft updates will it be able to run on windows ten?
#2287 [15:36] <Clock> ??> xSecretSilence win/downgrade
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#2289 [15:36] <Absol> xSecretSilence: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2290 [15:36] <JTNitti> Yes, im also unsure on how to downgrade
#2291 [15:37] <Clock> ??> JTNitti win/downgrade
#2292 [15:37] <Absol> JTNitti: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2293 [15:37] <Thallyn> Anyone else having problems logging into mojang or minecraft? Tried resetting the password, that seemed to work...but still no go through Minecraft or minecraft.net or mojang.com?
#2294 [15:37] <Clock> k_jak, still waiting for your dxdiag
#2295 [15:37] <Clock> ??> Thallyn login/throttle
#2296 [15:37] <Absol> Thallyn: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access.
#2297 [15:37] <Absol> Thallyn: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2298 [15:37] <coolguys747> it says that i need to update my graphic card and it said i sould give you 12684888
#2299 [15:37] <coolguys747> it says that i need to update my graphic card and it said i sould give you 12684888
#2300 [15:37] <Thallyn> ok...thanks
#2301 [15:38] <coolguys747> it says that i need to update my graphic card and it said i sould give you 12684888
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#2303 [15:38] <Clock> coolguys747, your graphics card is not supported on windows 10, downgrade to windows 7, get a new graphics card or use a different computer
#2304 [15:39] <k_jak> When minecraft updates will one be able to run minecraft on windows ten... or is it so that everyone who has windows ten does not have access to minecraft?
#2305 [15:40] <Clock> k_jak, we can tell you if you can give us the link to your dxdiag
#2306 [15:40] <k_jak> 12684837
#2307 [15:41] <Clock> k_jak, your graphics card is not supported on windows 10, downgrade to windows 7 or use a different computer
#2308 [15:41] * xSecretSilence cannot play Minecraft anymore...
#2308 [15:41] * xSecretSilence cannot play Minecraft anymore...
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#2309 [15:42] <Clock> k_jak, also minecraft runs very well on windows 10, but your computer is too old for windows 10
#2310 [15:43] <k_jak> thanks
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#2315 [15:50] <xSecretSilence> Is there anyway I can play Minecraft in Windows 10?
#2316 [15:51] <xSecretSilence> sg
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#2322 [16:01] <HaveLife> My default resource pack for minecraft would provide sound and it says missing pack.mcmeta :(. I redownloaded the launcher multiple times idk what to do
#2323 [16:03] <Clock> ??> HaveLife launcher/log
#2324 [16:03] <Absol> HaveLife: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#2325 [16:03] <Absol> HaveLife: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#2330 [16:09] <kitkat> hi
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#2332 [16:10] <kitkat> i am trying to buy minecraft and when i put my cridit card number in and all the other info it says you need to put all your card info. but i already put in all the info
#2333 [16:10] <GreyVulpine> Try another browser
#2334 [16:10] <kitkat> i did chrome and internet explorer
#2335 [16:11] <GreyVulpine> Is it an actual credit card, or a prepaid/debit card?
#2336 [16:11] * HaveLife [HaveLife@notlogged] has joined #minecrafthelp
#2337 [16:11] <kitkat> credit ard
#2338 [16:11] <GreyVulpine> Try using Paypal then, you can use your credit card through there.
#2339 [16:11] <kitkat> visa
#2340 [16:11] <kitkat> ok
#2341 [16:12] <HaveLife> my default resource pack shows missing pack.mcmeta
#2342 [16:12] <HaveLife> it doesn't give out any sound
#2343 [16:12] <kitkat> i donthave paypal
#2344 [16:13] <Clock> ??> HaveLife launcher/log
#2345 [16:13] <Absol> HaveLife: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#2346 [16:13] <Absol> HaveLife: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2347 [16:13] <GreyVulpine> kitkat - Signing up for one is free, or you can even use Paypal without an account
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#2350 [16:17] <HaveLife> it crashes my browser when I go to paste it cause it's soo much
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#2354 [16:21] <the_unknown0079> hello, i cant log in to my mojang account for minecraft. tried restting password and still cant log in
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#2358 [16:27] <X_Apeic> someone can help me?
#2359 [16:27] <X_Apeic> http://paste.ubuntu.com/12685395/
#2360 [16:27] <X_Apeic> thats my problem
#2361 [16:27] <CubeTheThird> X_Apeic, one moment
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#2363 [16:28] <CubeTheThird> X_Apeic, download and install catalyst software: http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%208%20-%2064
#2364 [16:28] <X_Apeic> ok, lets see
#2365 [16:28] <CubeTheThird> X_Apeic, please note, support for your video card has been discontinued, so it is discouraged to upgrade to windows 8.1 or windows 10
#2366 [16:29] * coolguys747 [coolguys747@notlogged] has quit. (Quit: Web client closed)
#2367 [16:30] <X_Apeic> so i need to upgrade to windows 8.1?
#2368 [16:30] <CubeTheThird> X_Apeic, no. I'm saying NOT to upgrade beyond windows 8
#2369 [16:30] <CubeTheThird> for future reference
#2370 [16:30] <X_Apeic> ok
#2371 [16:31] <X_Apeic> i'm waiting the download now
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#2374 [16:34] <X_Apeic> i chose install o uninstall?
#2375 [16:34] <CubeTheThird> X_Apeic, install, then choose express
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#2379 [16:36] <X_Apeic> i think is done
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#2381 [16:36] <X_Apeic> if i open my minecraft it will work now?
#2382 [16:36] <CubeTheThird> X_Apeic, you can try. You may have to reboot your computer first
#2383 [16:36] <X_Apeic> ok
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#2385 [16:37] <Z3XTY> Hey guys need help i reset my pasa Word but it still says unlnow email or pasa Word any help??
#2386 [16:37] <X_Apeic> it works
#2387 [16:37] <CubeTheThird> Z3XTY, test all your emails here: http://www.minecraft.net/retrievename
#2388 [16:37] <X_Apeic> thank you for the help
#2389 [16:37] <yax> Hi, good evenning. I've been trying to log in my account but it keeps saying my password is incorrect. I've change it twice and it still says the same. It wont let me log in.
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#2391 [16:37] <X_Apeic> thank you very much
#2392 [16:37] <CubeTheThird> ??> yax login/throttle
#2393 [16:37] <X_Apeic> you saved my life
#2394 [16:37] <Absol> yax: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access.
#2395 [16:37] <Absol> yax: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2396 [16:37] <CubeTheThird> no problem :)
#2397 [16:37] <yax> I already reset it
#2398 [16:38] <Boi_Paige> Help me please
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#2400 [16:38] <CubeTheThird> yax, read what Absol said
#2401 [16:38] <yax> And I didnt typed the password wrong
#2402 [16:38] <CubeTheThird> Boi_Paige, what's the problem?
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#2405 [16:38] <Boi_Paige_> Hey uhm http://paste.ubuntu.com/12685467/
#2406 [16:38] <CubeTheThird> Boi_Paige_, one moment
#2407 [16:38] <Boi_Paige_> I need some help figuring this out
#2408 [16:39] <CubeTheThird> Boi_Paige_, download and install https://downloadcenter.intel.com/download/25313/Intel-HD-Graphics-Driver-for-Windows-7-8-1-10-3rd-Gen-BYT-
#2409 [16:39] <Z3XTY> Ya ya the same think happenéd to me and now i cant get in so ill Just have to want
#2410 [16:40] <CubeTheThird> Boi_Paige_, specifically, the 64 exe
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#2413 [16:41] <LokoCraft134> preciso de ajuda
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#2419 [16:43] <Msraptor1030> My minecraft screen keeps flashing and glitching. This happens both when I'm still and when I'm moving. How can I fix this?
#2420 [16:43] <CubeTheThird> ??> Msraptor1030 win/dxdiag
#2421 [16:43] <Absol> Msraptor1030: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#2425 [16:44] <Sebas> Hello, Im trying to lo ginto the multiplayer and the servers wont show. It keeps loading
#2426 [16:44] <CubeTheThird> Sebas, did you add any servers to your list?
#2427 [16:44] <Sebas> no
#2428 [16:45] <CubeTheThird> Sebas, well that's why. YOu have to add servers if you want to join them
#2429 [16:45] <Sebas> how do I add one_
#2430 [16:45] <Sebas> ?
#2431 [16:45] <CubeTheThird> Sebas, do you know of a server you want to join?
#2432 [16:45] <Msraptor1030> "My minecraft screen keeps flashing and glitching. This happens both when I'm still and when I'm moving. How can I fix this?" I already have a DxDiag report, should I send it?
#2433 [16:45] <Sebas> Any :p I just downloded the game and want to play online
#2434 [16:45] <CubeTheThird> Msraptor1030, give the link to it here
#2435 [16:46] <Msraptor1030> http://paste.ubuntu.com/12685486/
#2436 [16:46] <CubeTheThird> Sebas, alright. So for example, if you were to join Mineplex. The address for that server is either us.mineplex.com or eu.mineplex.com
#2437 [16:46] <CubeTheThird> Sebas, in the multiplayer menu, press Add Server to include it in your list
#2438 [16:46] <Sebas> O: let me try that
#2439 [16:46] <CubeTheThird> Msraptor1030, ah, as I expected. One moment
#2440 [16:47] <CubeTheThird> Msraptor1030, try download and install https://downloadcenter.intel.com/download/25232/Intel-Iris-Iris-Pro-and-HD-Graphics-Driver-for-Windows-7-8-8-1-64bit
#2441 [16:47] <Sebas> Nicee! Thanks! Another question, why is my character a female? Can I change that?
#2442 [16:47] <CubeTheThird> Sebas, you can set your skin on minecraft.net/profile
#2443 [16:49] <Sebas> Alright, thanks a lot!
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#2448 [16:59] <EnderSplender> helllo
#2449 [17:00] <EnderSplender> anyone hre:
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#2463 [17:19] <markfarf> I keep logging in with my e-mail address and password, and it keeps telling me "invalid password" I have reset the password twice. The caps lock is off. What is the problem?
#2464 [17:20] * Crystal|AFK is now known as CrystalMare
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#2466 [17:20] <markfarf> https://account.mojang.com/login. I keep trying to log-in with my e-mail address and password. "Error! Unknown e-mail address or password" is the message I get.
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#2468 [17:21] <markfarf> In frustration, I followed the "reset my password" link, and reset it twice. I cannot log in to minecraft.net or Mojang.com
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#2471 [17:23] * Truency is now known as Nomsy
#2472 [17:25] <Slitheri_> My account is not registering the new password and my email is jerm5432@gmail.com so i having been having trouble logining in after i resetting password and i have been having this issue quite alot
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#2475 [17:26] <markfarf> WTF? That's three times I reset the bloody password. Each time it tells me "invalid password." Is there a toll-free number I can call?
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#2478 [17:27] <Lynx_Panda> so, I just currently got a new pc and everything seemed to run okey until I downloaded minecraft, the screen starts to have random things flying around almost as if it was about to crash but the game itself runs good without lag, its just the image and now it wont let me log into any server
#2479 [17:29] <Lynx_Panda> and suggestions?
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#2562 [17:41] <Plaindweller> Just upgraded to Windows 10. Minecraft crashes on startup with error "Pixel format not accelerated". Looks like an issue with the display driver but the intel tools says there are no newer drivers. Any idea how to resolve this?
#2563 [17:43] <Plaindweller> my diagnose file http://paste.ubuntu.com/12685824/
#2564 [17:43] <ll_Spectre_ll> Hey two days ago my minecraft was working fine, now it is saying i need to update something... http://paste.ubuntu.com/12685849/
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#2566 [17:44] <ll_Spectre_ll> also i just updated to Windows ten and it is saying "Pexel format not accelerated
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#2569 [17:48] <Mandy> i tried logging in to my minecraft account and it said it was invalid so i changed my password on mojang then i tried logging in with my email and new password but it still didnt work and i tried several times
#2570 [17:52] * Nomsy is now known as Truency
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#2575 [17:55] <MrHeroFTW> Just downloaded Windows 10 and then got a driver needs to be updated error when trying to connect to Minecraft. Tried to update the driver but it said there is no update available
#2576 [17:55] <MrHeroFTW> http://paste.ubuntu.com/12685914/
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#2643 [18:01] <Daneil> Hi My Mom says I can't play Minecaft anymore can you guys help me out?
#2644 [18:02] <Daneil> I don't know why but my mom says my minecraft dosen't work
#2645 [18:02] <Daneil> hello?
#2646 [18:03] <Daneil> why does nobody answer me
#2647 [18:03] <Daneil> hello
#2648 [18:03] * maximo [maximo@notlogged] has quit. (Client Quit)
#2649 [18:04] <Daneil> oh my mom lied :D
#2650 [18:04] <Daneil> does any one here know how to play minecrfat
#2651 [18:04] <Mandy> nobody helps in this chat :(
#2652 [18:04] <MrHeroFTW> ikr
#2653 [18:05] <Daneil> theis is not fiar
#2654 [18:05] <Mandy> i need help but i cant get any!
#2655 [18:05] <MrHeroFTW> windows 10 jacked up my minecraft -_-
#2656 [18:05] <Daneil> do you guys no how two plya mein =craft'
#2657 [18:05] <Daneil> do i need a controller
#2658 [18:06] <Daneil> why will no one answer
#2659 [18:06] <MrHeroFTW> Just downloaded Windows 10 and then got a driver needs to be updated error when trying to connect to Minecraft. Tried to update the driver but it said there is no update available
#2660 [18:06] <MrHeroFTW> http://paste.ubuntu.com/12685914/
#2661 [18:06] <Daneil> I have a Window computer
#2662 [18:07] <MrHeroFTW> me too
#2663 [18:07] <Daneil> how does I play minecraft though
#2664 [18:07] <MrHeroFTW> click on minecraft :)
#2665 [18:07] <Daneil> there is knot a play button
#2666 [18:08] <Daneil> I clicked on iyt but i just makes all the word blew
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#2669 [18:09] <Daneil> hello
#2670 [18:09] <Daneil> why will I gte no help
#2671 [18:09] * thepuppetmasters [thepuppetmasters@notlogged] has joined #minecrafthelp
#2672 [18:09] <Daneil> how do you play minecraft guys
#2673 [18:10] <Daneil> do I have to buy it
#2674 [18:10] <MrHeroFTW> yes
#2675 [18:10] <thepuppetmasters> as construction and break and fight
#2676 [18:10] <Daneil> how do i BUY IT
#2677 [18:10] <MrHeroFTW> go to minecraft.net
#2678 [18:10] <MrHeroFTW> and click buy
#2679 [18:11] <thepuppetmasters> we alread purchased
#2680 [18:11] * M_Dizzle6 [M_Dizzle6@notlogged] has joined #minecrafthelp
#2681 [18:11] <thepuppetmasters> we have some king of video graphics issue
#2682 [18:11] <MrHeroFTW> yes
#2683 [18:11] <MrHeroFTW> http://paste.ubuntu.com/12685914/
#2684 [18:11] <thepuppetmasters> update the video card alreeady but still having problems
#2685 [18:11] <Daneil> WHAT DO I DO AFTRE I HVEA MINECRFAT ON MY COMPUTER
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#2687 [18:11] <thepuppetmasters> http://paste.ubuntu.com/12685993/
#2688 [18:12] <MrHeroFTW> Just downloaded Windows 10 and then got a driver needs to be updated error when trying to connect to Minecraft. Tried to update the driver but it said there is no update available
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#2690 [18:12] <MrHeroFTW> wow i cant believe this is what i get for upgrading to windows 10 -_-
#2691 [18:13] <FireDemon7200> Just downloaded windows 10 and graphics driver isnt working
#2692 [18:13] <thepuppetmasters> pixel format not acelerated...that was the inicial error
#2693 [18:13] <MrHeroFTW> me too
#2694 [18:13] <Daneil> GUYS I FOUND WHERE TO BY CRAFT MINE http://g.e-hentai.org/s/33dcdb7536/729519-25
#2695 [18:13] <thepuppetmasters> we are in windows 7
#2696 [18:13] <MrHeroFTW> daniel
#2697 [18:13] <MrHeroFTW> thats gross
#2698 [18:13] * Lord_Ralex kicked Daneil from #minecrafthelp (Reason: aneil :Here is the door)
#2699 [18:14] <FireDemon7200> windows 10 made my graphic driver messed up
#2700 [18:14] <M_Dizzle6> can someone help me when ever i try to log into minecraft it says sorry but we couldnt connect to our servers Please make sure that minecraft is not blocked (SocketEcxeption: Unrecognized Windows Sockets error: 10106: Create)
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#2703 [18:15] <jouhnathahn> how do i talk?
#2704 [18:15] <MrHeroFTW> i wonder if ill just quit minecraft :/
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#2706 [18:15] <jouhnathahn> i need to talk
#2707 [18:15] <jouhnathahn> HELP
#2708 [18:15] <Lord_Ralex> MrHeroFTW, your computer is too old for Windows 10. Go back to Windows 7 for it to work.
#2709 [18:16] <MrHeroFTW> oh ok, thanks :)
#2710 [18:16] <jouhnathahn> i need to know how to buy minecraft but idk how ;=;
#2711 [18:16] <thepuppetmasters> LORD I am in windows 7 http://paste.ubuntu.com/12685993/
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#2713 [18:16] <Lord_Ralex> thepuppetmasters, you are not on Windows 7, and your machine is not supported on 8
#2714 [18:17] <jouhnathahn> tell me plez because i went on an add link and i now have dancing naked ladies on my desktop
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#2720 [18:17] <MrHeroFTW> well r.i.p windows 10 hello windows 7 :)
#2721 [18:17] <barney> i love you\
#2722 [18:17] <barney> you love me
#2723 [18:17] * Lord_Ralex kicked barney from #minecrafthelp (Reason: arney :Here is the door)
#2724 [18:17] <thepuppetmasters> sorry LORD...we are windows 8
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#2727 [18:18] <M_Dizzle6> can someone help me when ever i try to log in to minecraft it says sorry but we couldnt connect to our servers Please make sure that minecraft is not blocked (SocketEcxeption: Unrecognized Windows Sockets error: 10106: Create)
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#2729 [18:19] <thepuppetmasters> LORD we also updated the video card on windows 8...jus did
#2730 [18:19] <Lord_Ralex> thepuppetmasters, it is not supported on 8. Go back to 7.
#2731 [18:20] <jacksoncook> hi i need help updating my drivers or video card i think it said
#2732 [18:20] <M_Dizzle6> can anyone help me jeez
#2733 [18:20] <thepuppetmasters> what is not supported on windows 8? mine craft?
#2734 [18:20] <Mousie183> New computer. Trying to install MC but apparantly the Win 10 update and my new Nvidia GeForce don't work together. Any suggestions?
#2735 [18:20] <Lord_Ralex> thepuppetmasters, your computer does not support 8.
#2736 [18:21] <jacksoncook> http://paste.ubuntu.com/12685871/
#2737 [18:21] <thepuppetmasters> wierd I am already running windows 8...should I upgrade to 10 and try to run that?
#2738 [18:21] <Lord_Ralex> thepuppetmasters, no....
#2739 [18:21] <M_Dizzle6> thanks for the help you fuckin faggots
#2740 [18:21] <Absol> M_Dizzle6: Please keep it civil
#2741 [18:21] <Lord_Ralex> thepuppetmasters, you have to go back to 7
#2742 [18:21] * Lord_Ralex kicked M_Dizzle6 from #minecrafthelp (Reason: _Dizzle6 :Here is the door)
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#2744 [18:22] <thepuppetmasters> ok
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#2746 [18:23] <thepuppetmasters> I will down grade...not sure how to do that... I guess I will have tpo get my old version of 7 and reinstall
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#2749 [18:24] <mitch> http://paste.ubuntu.com/12686089/
#2750 [18:25] <mitch> help
#2751 [18:25] <jacksoncook> minecraft won't load. I did what it said onsupport---pixel format not accelerated, then the ubuntu thing. now I'm lost.
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#2753 [18:26] <thepuppetmasters> Thank you for the tip LORD!
#2754 [18:26] <mitch> http://paste.ubuntu.com/12686089/
#2755 [18:26] <Lord_Ralex> jacksoncook, your gpu does not support 8.1. Go back to Windows 7
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#2757 [18:26] <TheBlobfish> Hello, while trying to solve a problem with my Minecraft Launcher, which I have fixed and posted on Youtube, I deleted all of my saves. I was wondering if there is a way to get them back. It's fine if there isn't.
#2758 [18:26] * thepuppetmasters [thepuppetmasters@notlogged] has quit. (Quit: Web client closed)
#2759 [18:27] <Lord_Ralex> ??> mitch win/update
#2760 [18:27] <Absol> mitch: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
#2761 [18:27] <mitch> ok thanks mate
#2762 [18:27] <jacksoncook> do u know how to do that? I'm trying to fix this for my twin boys and feeling totally lost.
#2763 [18:27] <TheBlobfish> Me?
#2764 [18:28] <jacksoncook> to lord. sorry
#2765 [18:28] <Lord_Ralex> jacksoncook, you would need a windows 7 cd + product key, and you install it it the same way you installed 8.
#2766 [18:28] <TheBlobfish> Oh:)
#2767 [18:28] <Mousie183> I'm getting the "Lack of updates graphic drivers" error message on my new Win 10 computer. Please help.
#2768 [18:29] <jacksoncook> thank you so much Lord! have a good night
#2769 [18:31] <Mousie183> http://paste.ubuntu.com/12686041/
#2770 [18:32] <Lord_Ralex> ??> Mousie183 win/update
#2771 [18:32] <Absol> Mousie183: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
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#2773 [18:32] <TheBlobfish> Hello?
#2774 [18:32] <Lord_Ralex> TheBlobfish, if you deleted them, they are gone.
#2775 [18:33] <TheBlobfish> Lord_Ralex, oh, thanks anyway:)
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#2783 [18:40] <FireDemon7200> when i updated to windows 10 my graphic drives stopped working
#2784 [18:40] <Doyle> Hey there. It says that my Minecraft account has been migrated but when it is no longer associated with my e-mail anymore. I have a feeling I have been hacked. Is there any way of checking what e-mail my minecraft account is linked with at the moment?
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#2792 [18:43] <Doyle> Any help would be appreciated here, thanks.
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#2809 [18:55] <Luca> ola boa noite !
#2810 [18:56] <Dragontamer2006> Hi there I am having trouble downloading minecraft onto my computer. It keeps telling me to download drivers but when I try to the intel site says there are no drivers availiable what do I do now.
#2811 [18:57] <Joe> I
#2812 [18:57] <Joe> is my password on minecraft.net the same that i use in the launcher program?
#2813 [18:57] <Luca> meu problema é o seguinte eu acabei de compra o minecraft e fiz o dowlonad do jogo mas ouve uma mensagem de erro nesse linke esplicara e não so inglês
#2814 [18:58] <GreyVulpine> Dragontamer2006 - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2815 [18:58] <GreyVulpine> Joe - Yes
#2816 [18:58] <GreyVulpine> Luca - Sorry, we speak English only here.
#2817 [18:58] <Joe> ok thanks
#2818 [18:59] <Dragontamer2006> Yup I have done that should I put the URL onto this site also?
#2819 [18:59] <GreyVulpine> Dragontamer2006 - Please do.
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#2822 [18:59] <Dragontamer2006> http://paste.ubuntu.com/12686216/
#2823 [18:59] <KatZ09> Hello there, I have some questions if anyone is willing to answer them.
#2824 [19:00] <Luca> bay
#2825 [19:00] <KatZ09> I'm currently trying to set up a server on the ps4 and I'm not too sure how to do that exactly
#2826 [19:01] <Luca> tcahu
#2827 [19:01] <GreyVulpine> KatZ09 - Bascially, the console version of minecraft's server system is invite-only. Either you start up a world and invite friends via your friends list, or get invitiations to a world from your friends
#2828 [19:01] <GreyVulpine> Dragontamer2006 - Doesn't look like Intel's updated that video chipset since Windows 7. There are no windows 8 drivers
#2829 [19:01] <Luca> tchau
#2830 [19:01] <Doyle> Are there any Mojang employees here that can check what e-mail is associated to my Minecraft username? I think I have been hacked and I have all my purchase details (Transaction ID etc.)
#2831 [19:01] <GreyVulpine> Doyle - Nobody here works for Mojang. To contact Mojang Support:
#2832 [19:01] <KatZ09> So currently there is no way to create a dedicated server?
#2833 [19:01] <GreyVulpine> Doyle - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#2834 [19:01] <GreyVulpine> KatZ09 - Indeed, there are no dedicated servers on console versions of minecraft
#2835 [19:02] <Dragontamer2006> Ok so what can I do get the gamegoing
#2836 [19:02] <KatZ09> Is there a possibility of this in future updates or are we supposed to just not be able to play while the host is offline?
#2837 [19:02] <GreyVulpine> KatZ09 - You will not be able to play when the host is offline
#2838 [19:02] <KatZ09> Ever?
#2839 [19:02] <AG_Clinton> Dedicated servers for consoles?
#2840 [19:03] <AG_Clinton> Was that ever a thing?
#2841 [19:03] <GreyVulpine> Nope
#2842 [19:03] <KatZ09> Apparently not, but I feel like it needs to be
#2843 [19:03] <AG_Clinton> I meant for any games on consoles.
#2844 [19:03] <Doyle> Oh, the rules said Mojang employees had a "@" beside there name so I thought maybe there could have been in this channel. Thank you for the link, i'll contact them now
#2845 [19:03] <AG_Clinton> They're not really designed that way.
#2846 [19:03] <AG_Clinton> Either the game developers handle backend servers or it is P2P.
#2847 [19:03] <KatZ09> Oh, there were a few on things like Batlefiels
#2848 [19:05] <KatZ09> Battlefield rather
#2849 [19:06] <KatZ09> Do you think it would be possible to set a p2p private dedicated server on counsel versions of the game?
#2850 [19:06] <AG_Clinton> That's not how P2P works.
#2851 [19:07] <KatZ09> What I mean by that is a server in which the host does not have to actively be in the game.
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#2853 [19:07] <AG_Clinton> That by definition would be a dedicated server.
#2854 [19:07] <KatZ09> So then yes there is a way to do that on counsel
#2855 [19:07] <KatZ09> ?
#2856 [19:07] <AG_Clinton> Not that I know of.
#2857 [19:08] <GreyVulpine> KatZ09 - I doubt it, very much. You can try contacting 4J studios to voice your support for that feature.
#2858 [19:08] <AG_Clinton> I am not familiar with the console versions.
#2859 [19:08] <KatZ09> Ah, very well. Thank you all for the help
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#2861 [19:08] <AG_Clinton> I actually have a business around hosting servers and haven't heard anything about console server support.
#2862 [19:08] <AG_Clinton> For mobile, there's pocket mine.
#2863 [19:08] <AG_Clinton> That's it.
#2864 [19:08] <GreyVulpine> AG_Clinton - Because it doesn't exist. Closed ecosystem and all that
#2865 [19:08] * HyperCamel [HyperCamel@notlogged] has joined #minecrafthelp
#2866 [19:08] <AG_Clinton> Ya.
#2867 [19:08] <AG_Clinton> Ya.
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#2869 [19:09] <holymoly> Minecraft just goes black when being opened on a Samsung Galaxy S2. It worked fine for months, then all of a sudden stopped.
#2870 [19:10] <HyperCamel> holymoly: Are you on the latest version?
#2871 [19:10] <Dragontamer2006> Hi if there are no driver updates for video chipset windows 8 then what can I do to get the minecraft game going please?
#2872 [19:10] <holymoly> I believe so. 0.12.1
#2873 [19:10] <GreyVulpine> Dragontamer2006 - Reinstall with windows 7 or prior, upgrade your computer's graphical hardware, or find a different computer to play on
#2874 [19:11] <HyperCamel> Yes, that is the current version. So the screen just turns completely black after opening?
#2875 [19:11] <holymoly> Yes. It's almost like it locks up. but if i hit the home button on the phone, it will go to the home screen.
#2876 [19:12] <HyperCamel> Hmm, that's an interesting issue. Never seen that one before...
#2877 [19:12] <HyperCamel> Give me a second holymoly
#2878 [19:12] <HyperCamel> What android version?
#2879 [19:13] <holymoly> the phone is normally on airplane mode to prevent the kids from going places they shouldn't. but I put it on the wifi, waited for updates, nothing. uninstalled, reinstalled... same.
#2880 [19:13] <AG_Clinton> Dragontamer2006: Where are you getting the driver updates?
#2881 [19:13] <holymoly> umm... hold on
#2882 [19:13] <AG_Clinton> From Windows or the actual website of the manf?
#2883 [19:14] <GreyVulpine> AG_Clinton - <Dragontamer2006> http://paste.ubuntu.com/12686216/ -- Intel 3150 chipset, windows 8
#2884 [19:14] <GreyVulpine> Also, gig of ram.
#2885 [19:14] <AG_Clinton> Oh
#2886 [19:14] <AG_Clinton> I missed that, sorry.
#2887 [19:14] <AG_Clinton> Ya you might be in a pickle there.
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#2889 [19:15] <holymoly> Sorry... not good with this stuff. Android version 4.0.4
#2890 [19:15] <HyperCamel> Ah, I see holymoly
#2891 [19:16] <GreyVulpine> Beyond backing up your saves and doing a reinstall through the app manager/play store, there's really no way to diagnose issues like that on mobile devices
#2892 [19:16] <HyperCamel> Give me another second holymoly, looking up a solution
#2893 [19:17] <holymoly> No problem! I really appreciate your help!
#2894 [19:20] <HyperCamel> holymoly: Can you reinstall the app and see if that helps? I have another solution that may work, but I want to see if this way works also. Be warned, I am not sure whether it deletes your worlds,
#2895 [19:20] <GreyVulpine> It will
#2896 [19:21] <holymoly> So, uninstall and reinstall? I did that once, should I do it again?
#2897 [19:21] <GreyVulpine> Hence, going into the place where MInecraft PE stores its files and backing it up.
#2898 [19:21] <HyperCamel> Nope, dont reinstall if you already tried
#2899 [19:21] <holymoly> Not worried about loosing worlds... its for a 6 year old
#2900 [19:22] <HyperCamel> Can you go to ./sdcard/games/com.mojang/minecraftWorlds and delete everything there? This WILL delete your worlds
#2901 [19:23] <HyperCamel> Might need to get a file manager to do so
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#2903 [19:23] <holymoly> I will try to find that...
#2904 [19:23] <The2Brotherz> I lost my minecraft account and the password is what i cant remeber but the email i remeber but minecraft wont send me anything by email
#2905 [19:24] <HyperCamel> Sorry if this is a bit vague, I'm not super amazing with android, I have iOS stuff (and hate it)
#2906 [19:24] <The2Brotherz> I lost my minecraft account and the password is what i cant remeber but the email i remeber but minecraft wont send me anything by email
#2907 [19:25] <HyperCamel> ??< The2Brohterz scold/repeat
#2908 [19:25] <HyperCamel> ??> The2Brohterz scold/repeat
#2909 [19:25] <Absol> The2Brohterz: There is absolutely no need to repeat messages in IRC. We can hear you just fine, and your text does not disappear automagically.
#2910 [19:25] <Absol> The2Brohterz: Failure to follow this rule is very irritating, clouds the chat, and can get you kicked for spamming.
#2911 [19:26] <The2Brotherz> Oh sorry thought it didint sent
#2912 [19:26] <The2Brotherz> So can you help me
#2913 [19:27] <Extreme> ??> The2Brotherz account/send-email
#2914 [19:27] <HyperCamel> ??> The2Brotherz account/reset-email
#2915 [19:27] <Absol> The2Brotherz: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#2916 [19:27] <Absol> The2Brotherz: You can reset your Mojang account email by going here: https://account.mojang.com/changeemail/request
#2917 [19:27] <Absol> The2Brotherz: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2918 [19:27] <holymoly> Hyper Camel - game isn't on the sd card, does that matter?
#2919 [19:27] <HyperCamel> No, just delete all of the worlds
#2920 [19:27] <holymoly> Ok, still trying to find it then :(
#2921 [19:27] <The2Brotherz> It says 2-3 days when i waited 2 weeks and they sitt havent replied
#2922 [19:28] <The2Brotherz> and i paid with credit card what do i do
#2923 [19:28] <Extreme> holymoly: Check the internal storage if there's nothing under the sdcard
#2924 [19:29] * omeanix [omeanix@notlogged] has joined #minecrafthelp
#2925 [19:29] <Extreme> The2Brotherz: So wait for a reply, they will get back to you eventually. See the "when will I hear back" link Absol gave you.
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#2927 [19:29] <The2Brotherz> ok but i paid with credit card?
#2928 [19:29] <The2Brotherz> it was around a year ago
#2929 [19:29] <The2Brotherz> i dont remeber the credit card
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#2932 [19:30] <omeanix> I am unable to login to my mojang account, keeps saying "unknown email" but I can request a password request, change it successfully, but then turn around to login to get the "unknown email" Please help
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#2934 [19:31] <HyperCamel> How's it going holymoly?
#2935 [19:32] <holymoly> not well, sorry. I can't even find where to go.
#2936 [19:33] <HyperCamel> Okay, let me find it real fast
#2937 [19:34] <The2Brotherz> wow k fuck u too
#2938 [19:34] <Absol> The2Brotherz: Please keep it civil
#2939 [19:34] <The2Brotherz> ight
#2940 [19:34] <The2Brotherz> nigga peace
#2941 [19:34] * Absol kicked The2Brotherz from #minecrafthelp (Reason: he2Brotherz :Keep it civilized, you are just a human)
#2942 [19:35] <HyperCamel> Okay, at the very top folder of your device, what is it?
#2943 [19:35] * Goldendragon507 [Goldendragon507@notlogged] has joined #minecrafthelp
#2944 [19:36] <holymoly> Oh jeez... top folder? Power rangers? lol, I'm sorry, I have no clue
#2945 [19:36] <HyperCamel> Anyone else here know anything about android? I don't know much about the file system of an android device
#2946 [19:36] <Goldendragon507> Hello, I was trying to find out why I couldn't run minecraft on 1.7.10 I was just trying to play with a friend, I noticed the game crashed, and I tried to update my drivers, then it took me here
#2947 [19:36] * MJV11 [MJV11@notlogged] has joined #minecrafthelp
#2948 [19:37] <Goldendragon507> http://paste.ubuntu.com/12686470/
#2949 [19:37] <holymoly> sorry, I'm not being smart, but I don't know where I should be looking at for folders
#2950 [19:37] <HyperCamel> No, I know, I don't know either
#2951 [19:37] <MJV11> http://paste.ubuntu.com/12686473/
#2952 [19:37] <HyperCamel> Do you have a file browser installed?
#2953 [19:38] <MJV11> me?
#2954 [19:38] <holymoly> Oh, unless on here it is "My files" with an image of a file folders...
#2955 [19:38] <HyperCamel> No, I am talking to holymoly
#2956 [19:38] <holymoly> I doubt it since I don't know what that is
#2957 [19:39] <HyperCamel> No, that isn't one, can you download ES File Manager from the Play Store?
#2958 [19:39] <holymoly> ok
#2959 [19:40] <MJV11> http://paste.ubuntu.com/12686473/ Got windows ten. Cant open minecraft.
#2960 [19:41] <holymoly> successfully installed
#2961 [19:41] <HyperCamel> okay, can you open that and go to something to the effect of "home"?
#2962 [19:42] <holymoly> like the page it opens on?
#2963 [19:42] <HyperCamel> Are there folders listed on the page it opens on?
#2964 [19:43] <holymoly> yes. alarms, android, backups, dcim, download...
#2965 [19:43] <holymoly> external sd, games...
#2966 [19:43] <HyperCamel> go to games then
#2967 [19:44] <holymoly> k
#2968 [19:44] <holymoly> hey there we go!
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#2970 [19:45] <Bugboy1028> MJV11
#2971 [19:45] * Cesar [Cesar@notlogged] has quit. (Client Quit)
#2972 [19:45] <HyperCamel> then com.mojang, then minecraftWorlds,
#2973 [19:45] <MJV11> http://paste.ubuntu.com/12686473/ Got windows ten. Cant open minecraft. Is there anyone on who can help me?
#2974 [19:45] <Bugboy1028> ...
#2975 [19:45] * Bugboy1028 walks away apparently he's invisible
#2975 [19:45] <holymoly> ok, deleted
#2976 [19:45] <Bugboy1028> Just kidding, MJV11
#2977 [19:45] <Bugboy1028> However...
#2978 [19:45] <HyperCamel> Did you delete the entire folder, or just the contents?
#2979 [19:46] <holymoly> contents, shall i try the whole folder?
#2980 [19:46] <HyperCamel> Okay, just making sure. Try MCPE now
#2981 [19:46] <holymoly> nope, same thing
#2982 [19:47] <HyperCamel> Okay. hmmm
#2983 [19:47] <Bugboy1028> ??> MJV11 oem/hp/product-number
#2984 [19:47] <Absol> MJV11: We need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number.
#2985 [19:47] <Absol> MJV11: If this doesn't work, search for "HP Support Assistant" in Windows. On the HP Support Assistant Home page, click My computer. Find the product number listed in the System information tab
#2986 [19:47] <Goldendragon507> http://paste.ubuntu.com/12686470/ Got windows ten.Can't open minecraft. Is there anyone who can help me as well?
#2987 [19:47] <Bugboy1028> So is this on windows 6.1?
#2988 [19:47] <Bugboy1028> ...
#2989 [19:48] <Bugboy1028> Okay.
#2990 [19:48] <HyperCamel> Just a second holymoly
#2991 [19:48] <Bugboy1028> Goldendragon507, hold on
#2992 [19:48] <holymoly> what does it mean that bugboy just requested CTCP VERSION from me?
#2993 [19:48] <holymoly> I really don't want to be hacked :/
#2994 [19:48] <Goldendragon507> Okay
#2995 [19:48] * jacksoncook [jacksoncook@notlogged] has quit. (Ping timeout: 204 seconds)
#2996 [19:48] <HyperCamel> Hmm?
#2997 [19:49] <holymoly> lol, came up on the feed that [20:47] Bugboy1028 [Bugboy1028@Somebody.needs.a.hug.PanicBNC.ninja] requested CTCP VERSION from holymoly:
#2998 [19:49] <Bugboy1028> holymoly, hacking will need to take MORE than that.
#2999 [19:49] <holymoly> ok, good...
#3000 [19:49] <Bugboy1028> CTCP have nothing to do with hacking
#3001 [19:50] <holymoly> just a little paranoid here. being clueless does not help
#3002 [19:50] <HyperCamel> Anyways, holymoly, can you remove the battery and put it back in?
#3003 [19:50] <MJV11> H3Z88AA#ABA is product number. http://paste.ubuntu.com/12686473/
#3004 [19:50] <holymoly> ok, will do
#3005 [19:50] <Bugboy1028> ty, MJV11
#3006 [19:51] <Bugboy1028> Goldendragon507, follow same directions as MJV11
#3007 [19:51] * jjs999jjs [jjs999jjs@notlogged] has quit. (Quit: Leaving)
#3008 [19:51] <Goldendragon507> how?
#3009 [19:51] <Goldendragon507> What to do again?
#3010 [19:52] <holymoly> restarting
#3011 [19:52] <MJV11> find your producct number
#3012 [19:52] <Goldendragon507> how?
#3013 [19:52] <MJV11> We need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number. [17:47] <Absol> MJV11: If this doesn't work, search for "HP Support Assistant" in Windows. On the HP Support Assistant Home page, click My computer. Find the product number listed in the System information tab
#3014 [19:52] <HyperCamel> holymoly: Has your son/daughter tried to install any mods or texture packs?
#3015 [19:53] <HyperCamel> I have to go soon, so I will give you as many solutions as I can before I leave
#3016 [19:53] <holymoly> not a clue, sorry.
#3017 [19:53] <holymoly> Ok, thank you!
#3018 [19:54] <HyperCamel> Sorry, I have to go now
#3019 [19:54] <HyperCamel> Really sorry I couldnt help
#3020 [19:54] <HyperCamel> try reinstalling again
#3021 [19:54] <Bugboy1028> MJV11, I have bad news.
#3022 [19:54] <MJV11> yeah?.....
#3023 [19:54] <Bugboy1028> I was unable to find proper drivers for your computer.
#3024 [19:54] * HyperCamel [HyperCamel@notlogged] has quit. (Quit: http://www.kiwiirc.com/ - A hand crafted IRC client)
#3025 [19:54] <Bugboy1028> You mind waiting for someone else, MJV11?
#3026 [19:54] <MJV11> fine. whatever it takes.
#3027 [19:55] * gigi [gigi@notlogged] has joined #minecrafthelp
#3028 [19:55] <Goldendragon507> Do we need to download hp support assistant?
#3029 [19:56] <Bugboy1028> ??> MJV11 win/downgrade
#3030 [19:56] <Absol> MJV11: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#3031 [19:56] <gigi> nao estou conseguindo entra no serve de esconde esconde que eu fasso?
#3032 [19:56] <gigi> serve*
#3033 [19:57] <MJV11> I cannot downgrade... I dont have admin rights on this computer
#3034 [19:57] * holymoly_ [holymoly_@notlogged] has joined #minecrafthelp
#3035 [19:57] <Bugboy1028> MJV11, then ask your parents and get ready ot explain why
#3036 [19:57] * holymoly [holymoly@notlogged] has quit. (Ping timeout: 204 seconds)
#3037 [19:57] <holymoly_> hypercamel, thank you for your help!
#3038 [19:57] <Bugboy1028> It worked, holymoly_?
#3039 [19:57] <Lord_Ralex> You would not even be able to install drivers if you don't have the admin rights.
#3040 [19:58] <Lord_Ralex> So either way, you need them.
#3041 [19:58] <Bugboy1028> &^
#3042 [19:58] <MJV11> So i need to explain that i need to downgrade the computer...
#3043 [19:59] <Lord_Ralex> Your computer does not properly support 10
#3044 [19:59] <holymoly_> no, but all at once, he had to go, the laptop battery died and i had to sign back in. oh well. if he comes back, I apreciate the help!
#3045 [19:59] <Lord_Ralex> It needs to go back to 8.1.
#3046 [19:59] <MJV11> is there another way?
#3047 [19:59] <Lord_Ralex> No
#3048 [19:59] <Goldendragon507> I'm confused
#3049 [19:59] <Bugboy1028> Lord_Ralex, that machine is PC tower
#3050 [19:59] <Lord_Ralex> Bugboy1028, that matters so little to me
#3051 [20:00] <Bugboy1028> I see.
#3052 [20:00] <MJV11> soooo... no minecraft without downgrading, they are wondering.
#3053 [20:01] <Bugboy1028> Also, you run the risk of virus messing with drivers if you're using old drivers on newer OS.
#3054 [20:01] <Goldendragon507> I need help http://paste.ubuntu.com/12686470/ windows 10
#3055 [20:02] <Goldendragon507> How to find the thing again?
#3056 [20:02] <Goldendragon507> The number
#3057 [20:02] <Bugboy1028> ??> Goldendragon507 oem/hp/product-number
#3058 [20:02] <Absol> Goldendragon507: We need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number.
#3059 [20:02] <Absol> Goldendragon507: If this doesn't work, search for "HP Support Assistant" in Windows. On the HP Support Assistant Home page, click My computer. Find the product number listed in the System information tab
#3060 [20:02] <Bugboy1028> hold on
#3061 [20:03] <Goldendragon507> any specified website?
#3062 [20:03] <MJV11> ok. SO i need to explain that the computer doesnt properly support windows 10, and i need to downgrade it to get new drivers so minecraft will work and the compter will have less virus chances?
#3063 [20:04] <Goldendragon507> okay
#3064 [20:05] <Bugboy1028> MJV11, yes
#3065 [20:05] <Goldendragon507> where do I find "My Computer"?
#3066 [20:06] <MJV11> they are not going to like it. Likely, they wont trust you, either.
#3067 [20:06] * FireRez [FireRez@notlogged] has joined #minecrafthelp
#3068 [20:06] <FireRez> Is there a way to tell what servers i donated to
#3069 [20:07] <Goldendragon507> Bugboy1028, where is "My Computer"
#3070 [20:07] * FireRez [FireRez@notlogged] has quit. (Client Quit)
#3071 [20:08] <Bugboy1028> MJV11, Helpers are here to hep
#3072 [20:08] <Goldendragon507> help
#3073 [20:08] <Bugboy1028> We're not looking to hack / take over / raid / blah
#3074 [20:08] <Goldendragon507> Bugboy, I need help
#3075 [20:08] <Bugboy1028> Goldendragon507, It's very simple directions
#3076 [20:08] <MJV11> ok. i may or may not be back in a bit
#3077 [20:08] <HeathHayle> Goldendragon507: What windows are you using!
#3078 [20:08] <HeathHayle> ?
#3079 [20:09] <Goldendragon507> Lol, I feel stupid, but I do not know where "My Computer" is lol. and winsdows 10
#3080 [20:09] <Goldendragon507> Who is Heath, bug?
#3081 [20:09] <HeathHayle> Goldendragon507: Just click the start menu and click explorer
#3082 [20:09] <Bugboy1028> ^
#3083 [20:10] <Goldendragon507> internet explorer?
#3084 [20:10] <HeathHayle> Goldendragon507: No file explorer
#3085 [20:10] <Bugboy1028> No. Windows Explorer
#3086 [20:10] <Bugboy1028> or File Explorer
#3087 [20:10] <Goldendragon507> kk
#3088 [20:10] <Goldendragon507> Now?
#3089 [20:10] <Bugboy1028> Goldendragon507, I actually found the source of the problem
#3090 [20:11] <Goldendragon507> how?
#3091 [20:11] <Bugboy1028> ??> Goldendragon507 win/downgrade
#3092 [20:11] <Absol> Goldendragon507: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#3093 [20:11] <Bugboy1028> Your computer is not capable of supporting Windows 10 at all
#3094 [20:12] <Goldendragon507> It isn't?
#3095 [20:12] <HeathHayle> Bugboy1028: Lol whats his spec?
#3096 [20:12] <Goldendragon507> My computer is a peice of crap
#3097 [20:13] <Bugboy1028> HeathHayle, http://paste.ubuntu.com/12686470/
#3098 [20:13] <MJV11> ok i wont be able to attempt this for awhile.
#3099 [20:13] <Goldendragon507> Bugboy, is there any whay you can help me? And control my computer?
#3100 [20:13] <Goldendragon507> way*
#3101 [20:14] <HeathHayle> Bugboy1028: All I had to do is stop reading after pentium D lol
#3102 [20:14] <Goldendragon507> lol
#3103 [20:14] <MJV11> But i shall leave this page up so i can communicate it while i attempt to downgrade
#3104 [20:15] <Goldendragon507> Bug, are you able to control my computer at any chance?
#3105 [20:15] <HeathHayle> Bugboy1028: Pentium D stands for Dont Upgrade to Windows 10 lol
#3106 [20:15] <Bugboy1028> MJV11m oka..
#3107 [20:15] <Bugboy1028> MJV11...
#3108 [20:15] <Bugboy1028> When did you upgrade?
#3109 [20:15] <Bugboy1028> You know you have up to 30 Days  to downgrade?
#3110 [20:15] * Dallas_1207 [Dallas_1207@notlogged] has joined #minecrafthelp
#3111 [20:15] <Bugboy1028> After your upgrade?
#3112 [20:16] <HeathHayle> Bugboy1028: Or factory reset it lol
#3113 [20:16] <Bugboy1028> Depends on warrently, HeathHayle
#3114 [20:16] <Goldendragon507> Like either 1-3 weeks ago.
#3115 [20:16] <Goldendragon507> Probably like 2 weeks ago
#3116 [20:16] <Bugboy1028> Goldendragon507, you're fine then
#3117 [20:16] <Goldendragon507> I need help though
#3118 [20:16] <Goldendragon507> Can you control my pc at all?
#3119 [20:16] <HeathHayle> Bugboy1028: Factory reset doesnt effect warrenty does it?
#3120 [20:17] <Bugboy1028> But I cannot control your computer, Goldendragon507..
#3121 [20:17] <Bugboy1028> What was previous OS you were on, Goldendragon507?
#3122 [20:17] <HeathHayle> Goldendragon507: Do you want me to?
#3123 [20:18] <Goldendragon507> Bugboy, is HeathHayle a helper? Trusted at all?
#3124 [20:18] <Goldendragon507> Lol
#3125 [20:18] <Goldendragon507> Sorry Heath, just asking him
#3126 [20:18] <Bugboy1028> It's my first time seeing HeathHayle here so...
#3127 [20:18] <HeathHayle> Goldendragon507: True but I have been repairs computers for 10 years
#3128 [20:19] <Goldendragon507> Oh, lol she was like do you want me to control ur computer.
#3129 [20:19] <Bugboy1028> HeathHayle, can you do it?
#3130 [20:19] <Goldendragon507> Umm
#3131 [20:19] <Lord_Ralex> What use is there to remotely control the machine
#3132 [20:19] <Goldendragon507> Heath, I am going to trust you.
#3133 [20:19] <Goldendragon507> Please do.
#3134 [20:19] <HeathHayle> Goldendragon507: I can set it downgade it
#3135 [20:19] <Goldendragon507> I just would like to watch you, so I can learn
#3136 [20:20] <Lord_Ralex> Literally, http://hopper.minecraft.net/help/references/windows-10/check-compatibility/ will explain the process
#3137 [20:20] <Bugboy1028> ^
#3138 [20:20] * _Cydesdale_ [_Cydesdale_@notlogged] has joined #minecrafthelp
#3139 [20:20] <Lord_Ralex> Remoting in will do nothing, and will not deal with enough of the process.
#3140 [20:20] <_Cydesdale_> Do you guys help with servers hosted on your computer?
#3141 [20:20] <Bugboy1028> _Cydesdale_, which servers?
#3142 [20:21] <Goldendragon507> Heath, go ahead
#3143 [20:21] <Bugboy1028> Oh, Minecraft Realms , _Cydesdale_
#3144 [20:21] <Bugboy1028> ?
#3145 [20:21] <_Cydesdale_> Well, I downloaded the file from minecraft.net and have watched all the tutorials on how to set it up and...
#3146 [20:21] <HeathHayle> Goldendragon507: Go to join.me and download the software
#3147 [20:21] <Goldendragon507> Ahh, I need help
#3148 [20:21] <Goldendragon507> Halp
#3149 [20:21] <Bugboy1028> WHOA, HeathHayle, NO.
#3150 [20:22] <_Cydesdale_> I changed the EULA to true and when I open it
#3151 [20:22] <HeathHayle> Bugboy1028: Why?
#3152 [20:22] <_Cydesdale_> it briefly opens then closes
#3153 [20:22] <Bugboy1028> I do not trust join.me at all
#3154 [20:22] <_Cydesdale_> It was working yesterday I have no idea what happened
#3155 [20:22] <Bugboy1028> ??> Goldendragon507 tools/teamviewer
#3156 [20:22] <Absol> Goldendragon507: Teamviewer is a remote access software, which enables other people to, with your permission, access your computer remotely and attempt to perform troubleshooting and diagnostics.
#3157 [20:22] <Absol> Goldendragon507: Teamviewer's website is here: http://www.teamviewer.com/en/index.aspx
#3158 [20:22] <HeathHayle> Bugboy1028: i use it all the time
#3159 [20:22] <Bugboy1028> so does scammers
#3160 [20:23] <HeathHayle> Bugboy1028: Lol
#3161 [20:23] <Goldendragon507> Umm, alright
#3162 [20:23] <Goldendragon507> Downloading
#3163 [20:23] * Dallas_1207 [Dallas_1207@notlogged] has quit. (Ping timeout: 204 seconds)
#3164 [20:23] <HeathHayle> Goldendragon507: What are you downloading?
#3165 [20:23] <_Cydesdale_> I have made my own server thatts running of my computer, I can't open the console anymore. It opens then shuts in a split second. Help?
#3166 [20:24] <_Cydesdale_> off* thats*
#3167 [20:24] <Goldendragon507> teamviewer Heath
#3168 [20:24] <HeathHayle> Goldendragon507: Oh ok I will let Bugboy1028 help you then
#3169 [20:24] <Bugboy1028> HeathHayle, I'm wrong.
#3170 [20:24] <Bugboy1028> I'm sorry.
#3171 [20:24] <HeathHayle> Bugboy1028: What for?
#3172 [20:25] <Goldendragon507> K
#3173 [20:25] <HeathHayle> Bugboy1028: What are you wrong / sorry for?
#3174 [20:25] <_Cydesdale_> Do you guys help with servers?
#3175 [20:26] <Bugboy1028> Join.me is not shady and all my comments about it is wrong.
#3176 [20:26] <Goldendragon507> Almost done
#3177 [20:26] <Goldendragon507> Done
#3178 [20:26] <HeathHayle> Bugboy1028: Lol dont worry mate its just I use that cos its ipad compatable and I am on my ipad at the mo lol
#3179 [20:27] <Goldendragon507> Bug
#3180 [20:27] <HeathHayle> Bugboy1028: And its easy to setup and use etc
#3181 [20:27] <Goldendragon507> It's done, teamviewer is done
#3182 [20:27] <Bugboy1028> HeathHayle, teamviewer is on iPad too
#3183 [20:28] <HeathHayle> Bugboy1028: Oh is it lol never looked
#3184 [20:28] <HeathHayle> Bugboy1028: Is it free though?
#3185 [20:28] <Bugboy1028> Yup
#3186 [20:28] <HeathHayle> Bugboy1028: Oh didnt know that thanks for the info
#3187 [20:29] <Goldendragon507> ermm
#3188 [20:30] <_Cydesdale_> I have made my own server thats running off my computer, I can't open the console anymore. It opens then shuts in a split second. It was working fine yesterday, the only new thing is I have tried to make a bukkit server too. Once I would have made the bucket server I would have deleted the vanilla server but now I can't open either of them! HELP?!?
#3189 [20:30] <Bugboy1028> ??> _Cydesdale_ mods
#3190 [20:30] <Absol> _Cydesdale_: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#3191 [20:30] <Absol> _Cydesdale_: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#3192 [20:30] <HeathHayle> Bugboy1028: Oh yes just installed it on my ipad
#3193 [20:31] <_Cydesdale_> Its not really a mod, its a server
#3194 [20:31] <Goldendragon507> halp
#3195 [20:31] <_Cydesdale_> Do they still help with that? Could I get a link maybe
#3196 [20:31] <HeathHayle> Goldendragon507: Have you got the teamview code?
#3197 [20:32] <Goldendragon507> Sec heath
#3198 [20:32] <HeathHayle> Goldendragon507: If you want I can help you to start the downgrade process but then I will have to go
#3199 [20:32] <_Cydesdale_> But it isn't a mod? Its a server
#3200 [20:32] * kaian [kaian@notlogged] has joined #minecrafthelp
#3201 [20:32] <_Cydesdale_> I am clueless as to where to get help
#3202 [20:32] <Bugboy1028> type "/join #bukkit
#3203 [20:33] <HeathHayle> Bugboy1028: Oh cool bukkit have got there own room?
#3204 [20:33] <Goldendragon507> Yes heath, I have the code
#3205 [20:33] <HeathHayle> Goldendragon507: What is it?
#3206 [20:33] <Goldendragon507> id is 472 725 088
#3207 [20:33] <Goldendragon507> Pass is 6000
#3208 [20:34] <Bugboy1028> ..
#3209 [20:34] * kaian [kaian@notlogged] has quit. (Client Quit)
#3210 [20:34] * Bugboy1028 walks off
#3210 [20:34] <Goldendragon507> I won't know ur thing so
#3211 [20:34] <Goldendragon507> Help me
#3212 [20:34] <Bugboy1028> Actually he doesn't need to know yours
#3213 [20:35] <Goldendragon507> Bug, why do ... and walk off?
#3214 [20:36] * mitch [mitch@notlogged] has quit. (Ping timeout: 204 seconds)
#3215 [20:36] <Goldendragon507> I am confused
#3216 [20:36] <Goldendragon507> Idk what do to yet
#3217 [20:36] <Goldendragon507> Idk what do to yet
#3218 [20:36] * _Cydesdale_ [_Cydesdale_@notlogged] has left #minecrafthelp
#3219 [20:36] <Goldendragon507> Someone connected lol
#3220 [20:37] <HeathHayle> Goldendragon507: Can you stop that video please
#3221 [20:37] <Goldendragon507> done
#3222 [20:37] <HeathHayle> Or any of that audio
#3223 [20:37] <Goldendragon507> Ok, so it is you
#3224 [20:37] <HeathHayle> Yes
#3225 [20:37] <Goldendragon507> Go ahead.
#3226 [20:37] * Enderboy1220 [Enderboy1220@notlogged] has joined #minecrafthelp
#3227 [20:38] <Goldendragon507> Umm.
#3228 [20:38] <Enderboy1220> Does anyone here know about pc tech or just minecraft stuff
#3229 [20:38] <Goldendragon507> You aren't doing anything haha
#3230 [20:39] <Goldendragon507> Enderboy, Bugboy and HeathHayle do
#3231 [20:39] * n00p_pwnr710 [n00p_pwnr710@notlogged] has joined #minecrafthelp
#3232 [20:39] <Goldendragon507> Bug
#3233 [20:39] <Goldendragon507> Bugboy, are you there?
#3234 [20:39] <Goldendragon507> Heath?
#3235 [20:39] <n00p_pwnr710> Yes
#3236 [20:40] <HeathHayle> I dont think I have got control of your machine is there a button to give me control?
#3237 [20:40] <Goldendragon507> Try doing something now
#3238 [20:40] * pizzaman777 [pizzaman777@notlogged] has joined #minecrafthelp
#3239 [20:40] <pizzaman777> Hello
#3240 [20:41] * Zenit [Zenit@notlogged] has joined #minecrafthelp
#3241 [20:41] <pizzaman777> Can Minecraft PE connect to Minecraft CE (MAC OSX) Server?
#3242 [20:41] <Enderboy1220> My pc has two black bars across the top and bottom of the screen i cant remove it in my settings or anything it looks like when a tv is in widescreen mode and it is making everything thin and the words small any help?
#3243 [20:42] <n00p_pwnr710> I am having problems running Mincraft on my PC I have the following URL http://paste.ubuntu.com/12686731/
#3244 [20:42] <n00p_pwnr710> I am having problems running Mincraft on my PC I have the following URL http://paste.ubuntu.com/12686731/
#3245 [20:44] * Zenit [Zenit@notlogged] has left #minecrafthelp
#3246 [20:44] <Enderboy1220> Anybody have a solution?
#3247 [20:44] <HeathHayle> Goldendragon507: You have eighter missed the window or you cant downgrade cos it would be on that screen sorry
#3248 [20:45] <Goldendragon507> Missed the window?
#3249 [20:45] <Goldendragon507> Go on my screen, communicate from there
#3250 [20:45] <Goldendragon507> Without pressing enter
#3251 [20:46] * Enderboy1220 [Enderboy1220@notlogged] has quit. (Quit: Web client closed)
#3252 [20:50] * TetrisSmasher [TetrisSmasher@notlogged] has joined #minecrafthelp
#3253 [20:52] <TetrisSmasher> When I open a world, I get a crash that I will post in a minute.
#3254 [20:52] <TetrisSmasher> The crash is EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ffdadc0628c, pid=20404, tid=3616
#3255 [20:53] * n00p_pwnr710 [n00p_pwnr710@notlogged] has quit. (Ping timeout: 204 seconds)
#3256 [20:55] <TetrisSmasher> Log: http://paste.ee/p/xfYZF
#3257 [20:56] <TetrisSmasher> I tried updating the graphics processor. It is up to date.
#3258 [20:58] * lola_ [lola_@notlogged] has joined #minecrafthelp
#3259 [20:59] <CubeTheThird> TetrisSmasher, try turning off VBOs in the video settings
#3260 [21:00] <lola_> How can I get in touch with a seller who did not send what I purchased?
#3261 [21:00] * Goldendragon507 [Goldendragon507@notlogged] has quit. (Quit: Web client closed)
#3262 [21:00] <TetrisSmasher> I think it is off, but let me check.
#3263 [21:01] <TetrisSmasher> It is off.
#3264 [21:01] <CubeTheThird> ??> TetrisSmasher win/dxdiag
#3265 [21:01] <Absol> TetrisSmasher: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3266 [21:01] <CubeTheThird> lola_, seller for what?
#3267 [21:02] * Cameron [Cameron@notlogged] has joined #minecrafthelp
#3268 [21:02] <lola_> for something that will give me power
#3269 [21:02] <Cameron> is this a virus
#3270 [21:03] <CubeTheThird> lola_, umm.. what? does this have to do with minecraft?
#3271 [21:03] <lola_> I actually logged out of minecraft, so I do not have the info now
#3272 [21:03] <CubeTheThird> Cameron, this is a minecraft tech support chatroom
#3273 [21:03] <Cameron> oh haha
#3274 [21:03] * MJV11 [MJV11@notlogged] has quit. (Ping timeout: 204 seconds)
#3275 [21:03] <Cameron> just making sure
#3276 [21:03] <CubeTheThird> lola_, please be as specific as you can, as I have no idea what you're talking about. What were you buying?
#3277 [21:04] <lola_> Ok, maybe I need someone to explain if I can be rip off by an user.
#3278 [21:04] <lola_> That will answer my question so far
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#3280 [21:04] <Lord_Ralex> lola_, you need to contact whatever server you made that purchase on. Mojang has no 'store' or anything that players buy things from.
#3281 [21:04] <TetrisSmasher> Go here to find dxdiag.txt http://paste.ubuntu.com/12686873/
#3282 [21:04] <Lord_Ralex> We cannot help with server transactions.
#3283 [21:05] <CubeTheThird> TetrisSmasher, hmm well your drivers seem to be up to date. Do you have any of the following: custom windows themes, game/screen recording software, Evolve ?
#3284 [21:05] <lola_> As I mentioned I do not have any info... I ust know I was in a server playing and I decided I wanted to buy something, I am also a little lost , sorry, I am also frustated
#3285 [21:05] <TetrisSmasher> I have the xbox for windows 10 app.
#3286 [21:06] <CubeTheThird> lola_, as indicated, you will have to contact a server owner or administrator about that. Mojang is not associated with purchases of content on servers
#3287 [21:06] <CubeTheThird> TetrisSmasher, hmm.. I don't know that that would cause the issue. Did you reboot your computer after installing the driver?
#3288 [21:06] <TetrisSmasher> I also have texture packs, but Minecraft doesn't work even without texture packs.
#3289 [21:07] <lola_> Ok, thanks all for responding Cubethethird and _ralex
#3290 [21:07] <CubeTheThird> TetrisSmasher, let's do a clean install of the game then
#3291 [21:07] <CubeTheThird> ??> TetrisSmasher win/reinst
#3292 [21:07] <Absol> TetrisSmasher: You may need to reinstall the locally installed files that Minecraft puts into place.
#3293 [21:07] <Absol> TetrisSmasher: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#3294 [21:07] <TetrisSmasher> I installed it a while ago, so yes. HP says that the driver is up to date, and Intel won't let me install the real up to date version.
#3295 [21:08] <TetrisSmasher> I have no mods.
#3296 [21:09] <lola_> New question: And how can I talk back with the server owner or administrator? I found not nice they remove my capabilities just because I asked the same question I am asking here... :(
#3297 [21:09] <CubeTheThird> lola_, they perhaps have a website or something with contact info?
#3298 [21:11] <lola_> I am very frustrated not cause the real money, but because of the experience... I feel I was left without help.... and I am being condemned when I was the victim :(
#3299 [21:11] <TetrisSmasher> I deleted everything but the resource packs, screenshots, and saves.
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#3301 [21:11] <HeathHayle> Bugboy1028: Turns out he did a fresh install from a usb stick
#3302 [21:11] <TetrisSmasher> Same error.
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#3305 [21:12] <lola_> Have you guys help of people stealing others in servers?
#3306 [21:12] <lola_> *typo * Have you heard
#3307 [21:13] <CubeTheThird> I'm not sure I follow what you're asking
#3308 [21:14] * Goldendragon507 [Goldendragon507@notlogged] has joined #minecrafthelp
#3309 [21:14] <CubeTheThird> TetrisSmasher, have you always experienced this issue?
#3310 [21:14] <Goldendragon507> Heath
#3311 [21:14] <HeathHayle> Goldendragon507: Did you still want help?
#3312 [21:14] <HeathHayle> Goldendragon507: Yes
#3313 [21:14] <Goldendragon507> Yes, my dad did something to internet
#3314 [21:15] <TetrisSmasher> No, I've experienced this issue when 15w39c was released. I've heard of other people having this issue in older versions in Minecraft.
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#3316 [21:15] <HeathHayle> Goldendragon507: Lol just need to get the code again lol
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#3318 [21:16] <CubeTheThird> TetrisSmasher, wait, so this only happens in the snapshot? not earlier versions?
#3319 [21:16] * Msraptor1030_ [Msraptor1030_@notlogged] has quit. (Ping timeout: 204 seconds)
#3320 [21:16] <TetrisSmasher> Yes.
#3321 [21:16] <CubeTheThird> O.o that's odd
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#3323 [21:16] <lola_> Are servers independently managed?
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#3325 [21:17] <Lord_Ralex> lola_, yes
#3326 [21:17] <Lord_Ralex> lola_, yes
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#3328 [21:17] <lola_> Aren't the servers regulated or managed by minecraft?
#3329 [21:18] * TheEBlocker [TheEBlocker@notlogged] has quit. (Client Quit)
#3330 [21:18] <Lord_Ralex> lola_, Mojang has no control over any server
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#3332 [21:19] <lola_> ok, so have you guys ever bought something with real money for your account?
#3333 [21:19] <CubeTheThird> nope
#3334 [21:19] <lola_> Lol. so I am out of luck,
#3335 [21:20] <CubeTheThird> lola_, you could request a chargeback by the credit card company or paypal
#3336 [21:20] <lola_> I will, thanks!
#3337 [21:21] <CubeTheThird> TetrisSmasher, you say it only started in 15w39c?
#3338 [21:21] <TetrisSmasher> Yes.
#3339 [21:21] <CubeTheThird> hmm
#3340 [21:21] <CubeTheThird> hmm
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#3342 [21:22] <TetrisSmasher> Wait.
#3343 [21:22] <TetrisSmasher> Maybe it is a snapshot issue.
#3344 [21:22] <lola_> My new problem is that server where i bought from removed my capabilities... can I use other servers? my keyboard does not type right after I launch minecraft
#3345 [21:22] <TetrisSmasher> I created a world in 1.8.8 then went to the latest snapshot.
#3346 [21:22] <dripps> Uh, hello. I recently just updateId my laptop to Windows 10 ( don't kill me for playing mc on a laptop pls ) and for a couple of weeks i never had a problem, just normal gameplay, but recently ( maybe it was on Thursday ) I tried to put the game on fullscreen, but then my game crashed, and this had never happened so I just let it go. I trie
#3347 [21:23] <CubeTheThird> lola_, you can go on any server provided it has public access
#3348 [21:23] <dripps> oops text cut off sorry '-'
#3349 [21:23] <CubeTheThird> TetrisSmasher, that worked?
#3350 [21:23] <TetrisSmasher> 1.8.8 worked and the latest version crashed.
#3351 [21:23] <CubeTheThird> dripps, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#3352 [21:23] <CubeTheThird> TetrisSmasher, what happens when you try installing the drivers HP offers?
#3353 [21:24] <TetrisSmasher> Should I try to fix the problem or wait for Mojang to fix the problem?
#3354 [21:24] <TetrisSmasher> That is the driver that I have.
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#3356 [21:24] <lola_> Okies, I will try it... you were a great help cubethethird, have a good night to all !
#3357 [21:24] <dripps> http://paste.ubuntu.com/12686945
#3358 [21:24] <CubeTheThird> TetrisSmasher, the issue is definitely one with drivers. The crash is happening outside of the game
#3359 [21:25] <CubeTheThird> TetrisSmasher, I've seen similar crashes with certain intel drivers, and driver updates afterwards fixes it
#3360 [21:25] <CubeTheThird> TetrisSmasher, considering there have been some changes to the way the game is loaded and rendered, it wouldn't surprise me that the drivers are broken for it, and require an update
#3361 [21:25] <TetrisSmasher> How do I update the driver when there is no update for the driver?
#3362 [21:26] <TetrisSmasher> I'm checking HP's site which isn't working.
#3363 [21:27] <CubeTheThird> TetrisSmasher, what happens with the intel drivers?
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#3365 [21:28] <TetrisSmasher> It gives me an error that says to download the driver from the computer manufacturer's website which is HP for me.
#3366 [21:28] <CubeTheThird> TetrisSmasher, is this the driver you got from intel? https://downloadcenter.intel.com/download/25308/Intel-Iris-Iris-Pro-and-HD-Graphics-Driver-for-4th-Gen-Windows-10-64bit
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#3368 [21:29] <TetrisSmasher> I got the other one. I'll try this one.
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#3373 [21:31] <TetrisSmasher> --------------------------- Error --------------------------- The driver being installed is not validated for this computer. Please obtain the appropriate driver from the computer manufacturer. Setup will exit. Would you like more information? Click Yes to be directed to the Intel support website. --------------------------- Yes No ---------------------------
#3374 [21:31] <dripps> CubeTheThird: is it just 1.8 versions? I use mods from Technic, 1.8 versions with mods don't work, while modpacks with 1.7.10 work just fine.
#3375 [21:31] <TetrisSmasher> That is the error that I got.
#3376 [21:32] <dripps> crap just ment to show you
#3377 [21:32] <enorth_> Help! My drivers are out of of date, but my system isn't supported on the amd website
#3378 [21:32] <TetrisSmasher> It works on 1.8, but not the latest 1.9 versions.
#3379 [21:32] <CubeTheThird> dripps, one sec
#3380 [21:32] <CubeTheThird> enorth_, what graphics card do you have?
#3381 [21:32] <enorth_> I got a dxiag report: http://paste.ubuntu.com/12686983/
#3382 [21:33] <CubeTheThird> TetrisSmasher, ok we can try manually installing it. Download the zip driver file
#3383 [21:33] <TetrisSmasher> Intel HD Graphics 4600
#3384 [21:33] <TetrisSmasher> Downloading...
#3385 [21:34] <CubeTheThird> dripps, can you show me a paste of the crash report?
#3386 [21:34] <CubeTheThird> enorth_, sorry but unfortunately your graphics card is not supported on newer editions of Windows. You will either need to downgrade to Windows 8 (or lower) or use a different computer.
#3387 [21:34] <TetrisSmasher> Downloaded.
#3388 [21:34] <dripps> CubeTheThird http://paste.ubuntu.com/12686945/
#3389 [21:35] <CubeTheThird> dripps, that's your dxdiag report. I want to see the crash report
#3390 [21:35] <CubeTheThird> TetrisSmasher, extract it to a new folder
#3391 [21:35] <dripps> Crap sorry
#3392 [21:35] <enorth_> It used to work after my friend did a few hours of searching and found the right drivers, then I ran windows update, then BOOM: minecraft goes nope.
#3393 [21:36] <TetrisSmasher> It is extracting.
#3394 [21:36] <CubeTheThird> enorth_, I'd assume that the updates overwrote whatever it is your friend did
#3395 [21:36] <CubeTheThird> TetrisSmasher, after that, open your device manager
#3396 [21:36] <enorth_> Oh
#3397 [21:36] <enorth_> Thanks anyways
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#3400 [21:37] <TetrisSmasher> Extracted.
#3401 [21:37] <TetrisSmasher> It is opened.
#3402 [21:37] <SoulEater> I am having a huge visual glitch where the borders of a block are being outlined and when ever I go to the login menu and select edit the menu goes black please help
#3403 [21:37] <CubeTheThird> TetrisSmasher, there find your display adapter
#3404 [21:38] <CubeTheThird> SoulEater, can you get a screenshot of this
#3405 [21:38] <CubeTheThird> TetrisSmasher, right-click on it, and choose update. Browse your computer, and choose the folder where you extracted it
#3406 [21:39] <SoulEater> I will try
#3407 [21:39] <dripps> CubeTheThird http://paste.ubuntu.com/12687019/
#3408 [21:39] <TetrisSmasher> I selected it.
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#3410 [21:39] <CubeTheThird> dripps, why are you playing 1.8 instead of 1.8.8?
#3411 [21:40] <CubeTheThird> TetrisSmasher, then proceed with the install
#3412 [21:40] <TetrisSmasher> It says that the driver is up to date.
#3413 [21:40] <TetrisSmasher> Actually, it says that it is already installed.
#3414 [21:40] <CubeTheThird> uhg.. of course
#3415 [21:41] <dripps> I just find it " Better " but I can get you a 1.8.8 crash report as well, since i tried with that version as well
#3416 [21:41] <CubeTheThird> dripps, sure. and this only happens when you go in fullscreen?
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#3419 [21:42] <CubeTheThird> dripps, is that a laptop or desktop?
#3420 [21:42] <dripps> nope. Since the original crash of trying to go into fullscreen i've tried to fix it, but it's just a crash each time i try to open minecraft
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#3425 [21:45] <dripps> CubeTheThird I do use a laptop ( here's the 1.8.8 crash report http://paste.ubuntu.com/12687045/ )
#3426 [21:46] <CubeTheThird> dripps, hmm.. you have a strange driver version. Are you using beta AMD drivers?
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#3430 [21:49] <dripps> I use AMD Radeon does that answer your question? I'm not sure...
#3431 [21:49] <CubeTheThird> dripps, ok. Try download and install catalyst software: http://support.amd.com/en-us/download/mobile?os=Windows%2010%20-%2064
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#3437 [22:00] <bananaman2813> hey
#3438 [22:00] <bananaman2813> hello
#3439 [22:00] <CubeTheThird> hello bananaman2813
#3440 [22:01] <bananaman2813> i keep changeing my password and it wont let me login help me!
#3441 [22:01] <CubeTheThird> ??> bananaman2813 login/throttle
#3442 [22:01] <Absol> bananaman2813: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access.
#3443 [22:01] <Absol> bananaman2813: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#3444 [22:01] <bananaman2813> oh ok thx
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#3451 [22:08] <Lufy_MalLBorO> My minecraft doesn't open, please help me
#3452 [22:08] <CubeTheThird> Lufy_MalLBorO, what happens?
#3453 [22:09] <Lufy_MalLBorO> i dont know
#3454 [22:09] <Lufy_MalLBorO> i have that link
#3455 [22:09] <Lufy_MalLBorO> http://paste.ubuntu.com/12687153/
#3456 [22:09] <CubeTheThird> one moment
#3457 [22:10] <CubeTheThird> Lufy_MalLBorO, download and install https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
#3458 [22:11] <CubeTheThird> Lufy_MalLBorO, and please note, because your graphics card is old, it is not supported on windows 8 or 10, so it is not recommended that you do an upgrade in the future
#3459 [22:12] <Lufy_MalLBorO> okay, tks
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#3461 [22:15] <NobleGaming> I deleted my email to my alternate account a while ago and have been trying to find a way to login, I believe I know the password but am not certain
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#3463 [22:15] <CubeTheThird> NobleGaming, if you are unable to login, you'd normally have to reset the password, but since you don't have access to the email you'll have to contact Mojang
#3464 [22:15] <CubeTheThird> ??> NobleGaming account/send-email
#3465 [22:16] <Absol> NobleGaming: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#3466 [22:16] <Absol> NobleGaming: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#3477 [22:45] <Ronic> my problem is the detail of my crash is No OpenGL context found in the current thread. but all my drivers are updated and my OpenGl is up to date.
#3478 [22:46] <Ronic> i have a intel graphics driver and it is update as i said i watch many videos but never sucseeded
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#3483 [22:57] <CubeTheThird> Ronic, do you have a dxdiag report?
#3484 [22:57] <ute79> Help, I cannot log in to my Mojang account. It just says 'Unknown email or password'.
#3485 [22:58] <CubeTheThird> ute79, have you tried resetting your password?
#3486 [22:58] <ute79> Yes, multiple times.
#3487 [22:58] <ute79> It hasen't worked any of the times
#3488 [22:58] <CubeTheThird> ??> ute79 login/throttle
#3489 [22:58] <Absol> ute79: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access.
#3490 [22:58] <Absol> ute79: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#3491 [22:59] <ute79> Thanks a heap! I'll be back if it doesn't work! :)
#3492 [23:04] <Ronic> no i dont
#3493 [23:04] <Ronic> i dont think so?
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#3500 [23:07] <Ronic> i have check the dxdiag all pages say no problem and there is nothing wrong dxdiag dosant tell me anything is wrong or missing
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#3506 [23:10] <Ronic> i ahve no dxdiag report
#3507 [23:10] <Ronic> have*
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#3512 [23:23] <Merlap> hi i wanted to know if someone knows how to set up a 'Rouge-Like Dungeon' modded server realm.
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#3514 [23:23] <bob> it wont let me play the demo mode
#3515 [23:23] <bob> can you help?
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#3518 [23:25] <Guest76761> i cant play the demo version of minecraft it tells me the game crashed. can anyone help? minecraft for windows pc
#3519 [23:26] <Guest76761> http://paste.ubuntu.com/12687534/
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