#1 [00:00] <FranticEm> even though i did what it told me it till wont work why is this
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#6 [00:03] <Lildirt> Well, I've an interesting problem. Does anyone have any insight on this? http://paste.ubuntu.com/12748173/
#7 [00:04] <Lildirt> System is running Ubuntu 14.04.2 on a Radeon HD 7950 powered by the open-source Radeon driver with Xorg.
#8 [00:05] <Lord_Ralex> well, lwjgl does not realize you have a monitor that supports the display mode, huh
#9 [00:05] <Lildirt> Lol wat.
#10 [00:05] <Lord_Ralex> your error :P
#11 [00:05] <Lildirt> Well yeah. But that doesn't make sense.
#12 [00:06] <Lildirt> Any other insight? xD
#13 [00:07] <Lord_Ralex> have you used that driver before?
#14 [00:08] <Lildirt> I have literally always used this setup. I reinstalled my OS the other day from the exact same ISO and just now tried booting MC to get this.
#15 [00:08] <Lildirt> I changed nothing then and I've changed nothing now.
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#17 [00:10] <Kingvictro> http://paste.ubuntu.com/12748194/
#18 [00:10] <Lord_Ralex> Kingvictro, you did not copy the entire report to that site. Do it again.
#19 [00:10] <Guest88063> MY NAME IS ALEX
#20 [00:11] <Kingvictro> oh ok
#21 [00:11] <Lildirt> No, your name is Guest88063.
#22 [00:11] <Lord_Ralex> Lildirt, well, i've not done linux drivers in a while, so hard to really help, although it means that your system is saying there is nothing for xrandr
#23 [00:11] <Lord_Ralex> (more correctly, xrandr -q returns nothing it finds acceptable)
#24 [00:12] <Lildirt> Uhm. xrandr isn't even a valid command for me.
#25 [00:12] <Lildirt> How is my computer even functioning right now
#26 [00:12] <Lord_Ralex> that would certainly cause a problem
#27 [00:12] <Lildirt> Welp, I get to go find a package for it and see if that can fix it. Whoo!
#28 [00:12] <Lord_Ralex> do you have the client's full game output
#29 [00:12] <Kingvictro> http://paste.ubuntu.com/12748202/ like this?
#30 [00:13] <Lord_Ralex> Kingvictro, yes
#31 [00:13] <Kingvictro> so what do I do now?
#32 [00:13] <Lildirt> I just terminated it. Give me a moment, I'll crash it again. :D
#33 [00:14] <Guest88063> D'RE GAY
#34 [00:14] <Lord_Ralex> Kingvictro, use the auto-detect and have it locate and install the drivers: http://www2.ati.com/drivers/auto/autodetectutility.exe
#35 [00:14] <Lildirt> http://paste.ubuntu.com/12748212/
#36 [00:14] * Lord_Ralex kicked Guest88063 from #minecrafthelp (Reason: uest88063 :Here is the door)
#37 [00:15] <Lord_Ralex> Lildirt, the other tab, should have your name and "Game Output" on it
#38 [00:16] <Lildirt> I already sent you that. The only thing outside of what I sent you was misc messages like lwjgl version.
#39 [00:16] <Lord_Ralex> That is the launcher log
#40 [00:16] <Lord_Ralex> If you start the game, you get a game output tab
#41 [00:16] <Lildirt> Yeah. I'm looking at Game Output.
#42 [00:16] <Lildirt> It's literally the error I sent the first time.
#43 [00:16] <Lildirt> I mean, I can send it again if you really want me to.
#44 [00:16] <Lord_Ralex> It should contain more, hmm
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#46 [00:17] <Kingvictro> ok I installed it what do I do now?
#47 [00:17] <Lord_Ralex> Kingvictro, that was quick. Restart.
#48 [00:17] <Kingvictro> what do you mean?
#49 [00:18] <Lord_Ralex> Nothing, just restart your computer.
#50 [00:18] <Lord_Ralex> Then try minecraft
#51 [00:18] <Kingvictro> ok but the link u gave me. all I did was intrall it
#52 [00:18] <Lord_Ralex> It downloads and installs something. Did it do that.
#53 [00:19] <Kingvictro> yes
#54 [00:19] <Lord_Ralex> Then restart your computer and try Minecraft,
#55 [00:19] <Lildirt> http://paste.ubuntu.com/12748232/
#56 [00:19] <Kingvictro> ok see u in a bit
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#58 [00:20] <Lildirt> Maybe I should go install a specific package first, though.
#59 [00:20] <Lildirt> After I can find it, since xorg-xrandr isn't valid apparently. -.-
#60 [00:20] <Lord_Ralex> If that xrandr was not even valid, then that'd be the problem, since that is what it is using to locate the screens
#61 [00:20] <Lord_Ralex> But, no idea how to get it working
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#64 [00:21] <Lildirt> Hm. The system has xrandr-dev and xrandr2 packages installed, which I guess what should be used.
#65 [00:21] <Lildirt> Oh, no. Those are libraries.
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#67 [00:22] <Lord_Ralex> First though is to give those drivers a reinstall, but eh
#68 [00:22] <Lord_Ralex> thought*
#69 [00:22] <Lord_Ralex> it should be a command though
#70 [00:22] <Lildirt> Yeah. That's what I'm thinking.
#71 [00:22] <Lildirt> Which this doesn't make ANY sense because I'm able to even boot Xorg.
#72 [00:23] <Lildirt> I'd expect it to literally blow up.
#73 [00:23] <khinox> help me with this please http://paste.ubuntu.com/12748238/
#74 [00:24] <khinox> What should i do
#75 [00:24] <Lord_Ralex> khinox, your computer is too old for Windows 8. Go back to Windows 7.
#76 [00:24] <Lildirt> Dear god! Core2 Duos still exist?!
#77 [00:24] <Lildirt> I have a small freaking box of those, I thought people didn't use them anymore.
#78 [00:24] <khinox> jmmm but i must have to buy the drivers of windows 7
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#81 [00:25] <khinox> I must have to bring my pc to technical support and install windows 7
#82 [00:25] <Kingvictro> Yeah still not working:(
#83 [00:25] <Lord_Ralex> Kingvictro, provide a new dxdiag report
#84 [00:25] <Kingvictro> ok
#85 [00:25] <Lord_Ralex> khinox, then do so. Your computer cannot run Minecraft with Windows 8 on it.
#86 [00:25] <khinox> Fuck
#87 [00:25] <Absol> khinox: Please keep it civil
#88 [00:26] <khinox> f.ck
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#91 [00:27] <Kingvictro> ok did it again http://paste.ubuntu.com/12748278/
#92 [00:27] <Lord_Ralex> Lildirt, can you edit the JVM Arguments for the game, and add -Dorg.lwjgl.util.Debug=true ?
#93 [00:28] <Lildirt> Sure. I'm installing packages at the moment so.
#94 [00:28] <Lildirt> and I think my terminal dropdown crashed. Oh boy.
#95 [00:28] <Kingvictro> So what do I do?
#96 [00:28] <Lord_Ralex> Kingvictro, then try installing http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2064
#97 [00:29] <Kingvictro> the Catalyst Software or hydravision
#98 [00:29] <Lord_Ralex> Kingvictro, Catalyst
#99 [00:29] <Kingvictro> ok
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#101 [00:35] <kim__> hi i am having problems with downloading my minecraft game
#102 [00:37] <kim__> http://paste.ubuntu.com/12748302/
#103 [00:38] <kim__> my game is telling me it crashed
#104 [00:38] <Lord_Ralex> kim__, that computer does not support Windows 8.
#105 [00:38] <kim__> how can i fix this problem
#106 [00:39] <Lord_Ralex> Get a new video card, one that is not crazy old.
#107 [00:39] <kim__> where can i buy those
#108 [00:39] <Lord_Ralex> A computer store
#109 [00:40] <kim__> would that be all
#110 [00:40] <Bugboy1028|AFK> Actually no.
#111 [00:40] <Lord_Ralex> Depending on the rest of the state of that computer, you might just need a new one period.
#112 [00:40] <Bugboy1028|AFK> ^
#113 [00:41] <Kingvictro> do I press custom or express?
#114 [00:42] <Lord_Ralex> Kingvictro, express
#115 [00:43] <Lildirt> Sorry. I'm fiddling around with some packages.
#116 [00:44] <Lildirt> Worst-case I'll brick my install and have to reformat again.
#117 [00:44] <Kingvictro> how long does it take?
#118 [00:44] <Lord_Ralex> Kingvictro, as long as it needs to
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#124 [00:47] <PotatoStealer> hello, my server crashed and is unable to start now. It appears to be a corrupted map. In the error, it says ticking entity. May I know how to fix it?
#125 [00:47] <Kingvictro> ok it finished
#126 [00:48] <Danielitoa2> hello i am running a server and playing minecraft on the same laptop but when i join the server on from my client it says "a fatal error has occurred connection has been terminated"
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#131 [00:53] <Kingvictro> anyone there?
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#136 [01:00] <samsvete> Hi, my app turn it self of all the time, what do I do?
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#176 [03:21] <Marugames> Hello, I have problems with downloading Minecraft onto my computer
#177 [03:21] <Marugames> I have a link for you that I needed to fill in
#178 [03:21] <Marugames> http://paste.ubuntu.com/12749053/
#179 [03:23] <Andrio> Marugames, I'm afraid your graphics hardware is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#180 [03:24] <Marugames> Oh okay thanks for the information. Otherwise I'll waste too much time on this problem
#181 [03:24] <Marugames> Have a nice day
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#189 [03:33] <MordieFox> I NEED HELP
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#195 [03:37] <SheaStyle> Just upgraded my computer, New Motherboard, CPU, RAM and an SSD with a fresh install of Windows 7. Re downloaded and installed minecraft, when I went to play it I got "Pixel format not accelerated" error.http://paste.ubuntu.com/12749091/
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#199 [03:38] <Andrio> SheaStyle, you need to install the driver for your graphics card.
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#201 [03:38] <Andrio> as in, the AMD one, not the one that comes with Windows.
#202 [03:39] <Andrio> ...I'm afraid that card is unsupported on Windows 7; you'll need a new one.
#203 [03:39] <SheaStyle> went to amd tried the auto driver findr. It told me there wasnt a driver available. Downloaded the latest catalyst suite any way. No help.
#204 [03:40] <SheaStyle> my x1950 is so old its not even listed
#205 [03:40] <Andrio> yeah...
#206 [03:41] <SheaStyle> It worked on windows 7 with my last mother board.
#207 [03:41] <SheaStyle> 64 bit
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#209 [03:43] <SheaStyle> but yeah when i was installing the fresh version it said like 4 files it tried to install were not compatible. turns out those were my drivers.
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#216 [04:03] <Sunil> Hi i just got windows 10 and it said Lack of updated graphics drivers and ive just done the paste bin
#217 [04:03] <Sunil> here is it http://paste.ubuntu.com/12749244/
#218 [04:04] <Andrio> Sunil, I'm afraid your graphics hardware is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#219 [04:05] <Sunil> ok
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#222 [04:16] <SheaStyle> So Andrio, any idea why my drivers worked with Windows 7 64 bit on my old motherboard and not my new one. I suppose it has something to do with the fact it was an AMD chipset. but my divers say they are not supported by Windows 7, but I was uding this graphics card and windows 7 on my old computer.
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#226 [04:20] <Andrio> No
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#228 [04:21] <Mobkiller123> clock?
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#230 [04:23] <iris> I have no widows 10 how can dowload it
#231 [04:23] <iris> ?
#232 [04:24] <iris> And if i open minecraft it does'nt work
#233 [04:25] <iris> It says fix the problem i did that but i got nothing
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#243 [04:35] <mike_> Hi I have 16GB of RAM,i5,3.5GB processor and 2GB allocated for Minecraft.I have the latest version of JAVA: 8 .I noticed that when I start the game and the mods and tectures are loaded,my cpu is %80-%95 and jVA tales almost 3 GB of RAM.When I close Minecraft,JAVA continue to work and if I open again Minecraft,it crashes since the cpu is %100..Is there any way to set java to close automatically when Minecraft is closed?
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#246 [04:36] <mike_> Hi I have 16GB of RAM,i5,3.5GB processor and 2GB allocated for Minecraft.I have the latest version of JAVA: 8 .I noticed that when I start the game and the mods and tectures are loaded,my cpu is %80-%95 and jVA tales almost 3 GB of RAM.When I close Minecraft,JAVA continue to work and if I open again Minecraft,it crashes since the cpu is %100..Is there any way to set java to close automatically when Minecraft is closed?
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#250 [04:40] <K_> Hello, I have brought Minecraft using one email, then changed the email to another one. So I have built a personal computer and its not showing up on there. Ive used the security pass to many times, how long will it last for until I can do it again? Its annoying me, I have an old slow one. I want to use the faster one. Ive downloaded minecraft and I cant migrate the account. The email I signed up with has been deleted by myself beca
#251 [04:40] <Andrio> ??> K_ login/throttle
#252 [04:40] <Absol> K_: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#253 [04:40] <Absol> K_: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#254 [04:41] <K_> Okay, Thank you.
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#256 [04:41] <kubasokol1> hbbbbb
#257 [04:41] <kubasokol1> fgbhdtzjgf
#258 [04:41] <K_> Would resetting the time to 3 hours ahead help ?
#259 [04:41] <kubasokol1> cfgjghjgh
#260 [04:41] <kubasokol1> jghjhg
#261 [04:41] <kubasokol1> jfgzjz
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#263 [04:41] <Mobkiller123> Abosl can you remeber my problem?
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#267 [04:45] <TheBurgerKing99> Every time i start minecraft launcher it just crashes and says lack of updated graphic drivers and when i try and update it it doesnt change anything. Here is the DxDiag link http://paste.ubuntu.com/12749396/. Please help.
#268 [04:45] <Andrio> K_, no.
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#270 [04:45] <TheBurgerKing99> thanks you helped so much
#271 [04:45] <Andrio> TheBurgerKing99, I'm afraid your graphics hardware is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#272 [04:46] <Lusiric> Everytime I try to update my launcher, the msi one, it continually tells me error code 5. What can I do to fix this, as I would really like to play 1.8.8
#273 [04:46] <TheBurgerKing99> oh ok
#274 [04:47] <Andrio> Lusiric, tried running it as admin?
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#276 [04:47] <Lusiric> I can't even get past the download portion. Pretty much Ive uninstalled twice, and twice I've had the same problem
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#278 [04:48] <Lusiric> It get's to downloading the native launcher and gives me an error code 5
#279 [04:48] <Andrio> Lusiric, tried running the installer as admin?
#280 [04:48] <Lusiric> That's what I'm doing now
#281 [04:48] <Andrio> hm
#282 [04:49] <Lusiric> I'll let you know what it says
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#284 [04:50] <Lusiric> Nope same thing.
#285 [04:51] <Lusiric> Actually, maybe I don't understand the running it as an administrator thing. Perhaps you can tell me how? I thought I was, but I guess I wasn't
#286 [04:52] <Andrio> Right click it, and select Run as administrator.
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#288 [04:52] <Lusiric> Haha, I thought it was that easy, but yeah there is no option for that there
#289 [04:52] <Helpme> http://paste.ubuntu.com/12749462/ help
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#291 [04:59] <Andrio> Helpme, install this driver: http://ftp.hp.com/pub/softlib/software9/COL22071/pv-58039-1/sp35167.exe
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#295 [05:05] <Will> i need help
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#297 [05:09] <Lusiric> Well I finally got the msi to work, but I'm still only running 1.7.10. What can I do to update to 1.8.8?
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#302 [05:27] <Helpme> its doesnt work
#303 [05:29] <scooper> hi need help , whenever i try t load minecraft 1.8.8 on mac all i get is this message Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release Completely ignored arguments: [--nativeLauncherVersion, 285] [11:28:52] [Client thread/INFO]: Setting user: sparkeedog [11:28:52] [Client thread/INFO]: (Session ID is token:108932f92f2a4233a54397055bf291f4:7d2c934d57824be9b8875
#304 [05:32] <Andrio> ??> scooper paste
#305 [05:32] <Absol> scooper: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#306 [05:32] <Andrio> Helpme, did you restart the computer?
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#309 [05:37] <scooper> yes have restarted many times have tried uninstalling min craft and java and reinstalling i shall try the link - sorry its my daughter who plays it and I'm not very good on computers (too old lol )
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#320 [05:55] <Will> My Minecraft 1.8.8 keeps crashing and says its something because my driver is out of date
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#324 [06:02] <Will> My Minecraft 1.8.8 keeps crashing and says its something because my driver is out of date
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#334 [06:19] <Greg> My nether portal will not light
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#339 [06:24] <HyperGrunt124> Do any of Mojang know that there is an illegal copy of minecraft out for free
#340 [06:25] * RyanTheOnlyPro [RyanTheOnlyPro@notlogged] has joined #minecrafthelp
#341 [06:25] <HyperGrunt124> Do any of Mojang know that there is an illegal copy of minecraft out for free
#342 [06:26] <Andrio> Probably.
#343 [06:26] <Andrio> That happens to everyone.
#344 [06:26] <HyperGrunt124> Team Extreme are giving out copies and it is very popular
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#346 [06:31] <PhantomD> i don't know how to get my minecraft work
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#353 [06:36] <xander710> i bought minecraft and i can onlu-y play demo
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#368 [06:58] <THEPILOT24> I HAVE PROBLEM WITH MY MINECRAFT
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#370 [06:59] <Fidelix> Meu minecraft crasha quando eu entro
#371 [06:59] <THEPILOT24> the problem is that i opening the game and it not opening
#372 [06:59] <Fidelix> sim
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#375 [07:00] <Fidelix> Meu minecraft fica crashando
#376 [07:00] * THEPILOT24 [THEPILOT24@notlogged] has quit. (Client Quit)
#377 [07:01] <Andrio> ??> Fidelix launcher/crash-log
#378 [07:01] <Absol> Fidelix: We need to see your crash log, which appears after a crash.
#379 [07:01] <Absol> Fidelix: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#380 [07:01] <victorrr> not able to play mincecratt
#381 [07:01] <king3lessar> my minecraft crashed because it ran out of ram
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#384 [07:01] <king3lessar> i tried everything but it still doesn't work
#385 [07:02] <victorrr> Pixel format not accelerated
#386 [07:02] <Andrio> king3lessar, are you using a resource pack?
#387 [07:02] <king3lessar> yeah
#388 [07:02] <Andrio> ??> victorrr win/DXDiag
#389 [07:02] <Absol> victorrr: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#390 [07:02] <Andrio> king3lessar, try removing it or using a lower resolution version.
#391 [07:02] * jjs999jjs [jjs999jjs@notlogged] has joined #minecrafthelp
#392 [07:02] <Andrio> ??> king3lessar launcher/.minecraft
#393 [07:02] <Absol> king3lessar: To get at Minecraft's locally stored files using the launcher, start the launcher. Press Edit Profile, then Open Game Dir.
#394 [07:02] <king3lessar> I'm using a mac
#395 [07:03] <king3lessar> and ok
#396 [07:03] <victorrr> yes appear DXdiag but i dont understand what to do
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#398 [07:03] <Andrio> victorrr, which part don't you understand?
#399 [07:04] <victorrr> @andrio any help what to do
#400 [07:04] <king3lessar> ok it worked thank you
#401 [07:04] <Andrio> Oh... no problem.
#402 [07:04] <king3lessar> lol
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#405 [07:05] <victorrr> what to do with win/Dxdiag
#406 [07:06] <Andrio> victorrr, do what Absol told you.
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#408 [07:08] <lol1099> minecraft 1.8.8 crasg due to graphics card: http://paste.ubuntu.com/12750212/
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#410 [07:08] * Absol kicked xXblockscopeXXXx from #minecrafthelp (Reason: XblockscopeXXXx :Nothing good comes from Mibbit users)
#411 [07:09] <Andrio> lol1099, I'm afraid your graphics hardware is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
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#413 [07:09] <lol1099> i can no longer downgrade my pc which is not fun
#414 [07:10] <Andrio> ._.
#415 [07:10] <Andrio> You can if you have a recovery DVD or something.
#416 [07:10] <lol1099> windows 10 deleted my windows 7 backup O.O
#417 [07:12] <victorrr> http://paste.ubuntu.com/12750288/
#418 [07:12] <victorrr> here it is andrio and absol
#419 [07:13] <Andrio> mm
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#422 [07:16] <victorrr> ?? Andrio what I need to do to play minecraft once I have the Dxdiag?
#423 [07:17] <PILOT24> Andrio what I need to do to play minecraft once I have the Dxdiag
#424 [07:22] <victorrr> andrio any aditionnal help, pls?
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#427 [07:27] <victorrr> there is any body there?
#428 [07:28] <lol1099> is there any other way of fixing my graphics card because i've tried everything that i can think of ):
#429 [07:31] <victorrr> absol can you help me once i have the dxdiag
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#433 [07:39] <Andrio> victorrr, that isn't the complete report...
#434 [07:40] <Andrio> victorrr, be sure to use Ctrl+A to copy the text, not the mouse.
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#436 [07:40] <Andrio> PILOT24, show me the link to it
#437 [07:41] * victorrr_ [victorrr_@notlogged] has joined #minecrafthelp
#438 [07:41] <victorrr_> i can not download the game, http://paste.ubuntu.com/12750288/
#439 [07:42] <Andrio> victorrr, that isn't the complete report.
#440 [07:42] <victorrr> ok <i try again
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#447 [07:46] <victorrr> http://paste.ubuntu.com/12750582/
#448 [07:46] * xRektByLiam [xRektByLiam@notlogged] has quit. (Client Quit)
#449 [07:47] <Andrio> victorrr, install this driver: https://www.sony.co.uk/support/en/content/cnt-dwnl/prd-comp/EP0000286457_8255/VPCEB3B4E
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#454 [07:56] <victorrr> many thanks andrio it seems it has started lets see :)
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#456 [07:56] <Andrio> All right... :-)
#457 [07:59] <vito> how to get dxdiag on windows 8
#458 [08:00] <Andrio> It comes with Windows.
#459 [08:00] <Andrio> ??> vito win/DXDiag
#460 [08:00] <Absol> vito: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#461 [08:02] <vito> I try with my windows key and r but I get a very different picture as the example
#462 [08:02] <Andrio> What happened?
#463 [08:03] <Andrio> There doesn't seem to be an example picture of that. The picture is further along.
#464 [08:03] <vito> if you can explain or send me to a site where it explained ord with Windows 8
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#466 [08:03] <Andrio> It's the same in every version of Windows..
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#470 [08:04] <vito> yah but i get the different inside and I do not get it
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#472 [08:05] <Andrio> Do you get a window that says 'Type the name of a program, folder, document...'?
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#476 [08:06] <vito> sorry maar ik doe dit via een vertaler ik kan niet erg goed engels ik ben nederlands
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#478 [08:18] <rymate1234> vito, can you upload a screenshot of what you get when you press win+r
#479 [08:18] <rymate1234> ??> vito imgur
#480 [08:18] <Absol> vito: Imgur is an image hosting website at http://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
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#485 [08:24] <vito> thanks absol
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#493 [08:44] <Mobkiller123> Clock?
#494 [08:44] <Mobkiller123> Absol?
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#497 [08:46] <rymate1234> hi Mobkiller123
#498 [08:47] <rymate1234> what seems to be the issue?
#499 [08:47] <Mobkiller123> Well do you remember my problem?
#500 [08:47] <rymate1234> no, sorry
#501 [08:50] <Mobkiller123> Okay , well my keys lock (sticky keys aint on) and the window that minecraft is is and im able to see my background , i was on yesterday and i had some help they got me to download sp61152 and said it should help i have been trying minecraft(they told me to after it intalled) but it hasnt help
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#504 [08:53] <rymate1234> Mobkiller123, could you run a dxdiag?
#505 [08:53] <rymate1234> ??> Mobkiller123 win/dxdiag
#506 [08:53] <Absol> Mobkiller123: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#508 [08:53] <Mobkiller123> Okay i did it yesterday but i'll do it now
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#510 [08:56] <Mobkiller123> rymate1234 here you go http://paste.ubuntu.com/12751145/
#511 [08:56] <rymate1234> thanks
#512 [08:56] <Mobkiller123> :)
#513 [08:58] <Mobkiller123> i have tried uninstalling minecraft many times but it dont work
#514 [09:01] <rymate1234> did you install sp61152 once you downloaded it?
#515 [09:01] <Mobkiller123> No
#516 [09:01] <rymate1234> try installing it
#517 [09:02] <Mobkiller123> i downloaded it , it installed and its still on my computer
#518 [09:02] <rymate1234> did it install successfully?
#519 [09:02] <Mobkiller123> i believe so yea
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#521 [09:05] <Mobkiller123> so any advice?
#522 [09:05] * Zyferus [Zyferus@notlogged] has joined #minecrafthelp
#523 [09:05] <rymate1234> gimme a few minutes
#524 [09:05] <Mobkiller123> okay no problem
#525 [09:10] <rymate1234> Mobkiller123, download and install https://downloadcenter.intel.com/downloads/eula/24971/Intel-HD-Graphics-Driver-for-Windows-7-8-64-bit?httpDown=https%3A%2F%2Fdownloadmirror.intel.com%2F24971%2Fa08%2Fwin64_152824.exe
#526 [09:11] <Mobkiller123> Okay will do now
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#530 [09:16] <Mobkiller123> Hey reymate it faild and said my system is busy
#531 [09:16] <Mobkiller123> failed
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#533 [09:18] <rymate1234> Did you reboot your laptop when you installed the sp61152 yesterday
#534 [09:18] * steve [steve@notlogged] has quit. (Client Quit)
#535 [09:19] <Mobkiller123> yes
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#539 [09:21] <flor> hello so i just downloaded minecraft on my laptop and it says i have a problem with it
#540 [09:21] <flor> hello so i just downloaded minecraft on my laptop and it says i have a problem with it
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#542 [09:21] <flor> http://paste.ubuntu.com/12751372/
#543 [09:22] <Enderman09> I need to transfer from a Windows operating system to an Android operating system.
#544 [09:22] <flor> does anyone know how to fix my peoblem
#545 [09:23] * Clock [Clock@notlogged] has joined #minecrafthelp
#546 [09:23] <Mobkiller123> hey clock
#547 [09:24] <Andrio> Enderman09, I don't believe you can.
#548 [09:24] <Andrio> flor, I'm afraid your graphics hardware is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#549 [09:25] <flor> how can i get windows 7 back
#550 [09:25] <Mobkiller123> rymate so what do i do?
#551 [09:25] <Enderman09> I don't know what server to use to download on an Android system
#552 [09:25] <Andrio> ??> flor win/downgrade
#553 [09:25] <Absol> flor: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#555 [09:27] <jasonlee> Cannot start game continually getting a Java error
#556 [09:27] <Enderman09> Andrio, is there a server for an Android operating system?
#557 [09:27] <jasonlee> EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x277b3e88, pid=3040, tid=5608
#558 [09:27] <Andrio> Enderman09, I don't know; I think there is.
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#560 [09:30] <Enderman09> Does anyone know what the server is for an Android operating system?
#561 [09:30] <Mobkiller123> Hey rymate did you give up on me?
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#564 [09:33] <Mobkiller123> rymate1234
#565 [09:33] <jasonlee> Cannot start game continually getting a Java error. EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x277b3e88, pid=3040, tid=5608
#566 [09:34] <rymate1234> Mobkiller123: sorry, got other stuff to do
#567 [09:34] * Sammyvsparks [Sammyvsparks@notlogged] has quit. (Client Quit)
#568 [09:34] <rymate1234> stick around for a while and someone else might be able to help
#569 [09:34] <Mobkiller123> I have other stuff to do too
#570 [09:35] <Mr_Zach> my old minecraft account is closed. i cant login to it. It says "Sorry, but we cant log you in with your username. You have migrated your account, please use your email address." and the thing is I dont have that email anymore :( PLZ i need help!
#571 [09:35] * Mobkiller123 [Mobkiller123@notlogged] has quit. (Quit: Web client closed)
#572 [09:36] <jasonlee> Mr_Zach just use that email address to login. Did they send something to that email address that you need to be able to login?
#573 [09:37] <Enderman09> Android system server?
#574 [09:37] <Mr_Zach> ehhh I cant login on the email.
#575 [09:38] <Mr_Zach> I need too change it some how without my old
#576 [09:38] * Enderman09 [Enderman09@notlogged] has quit. (Quit: Web client closed)
#577 [09:39] <Andrio> Mr_Zach, try https://account.mojang.com/changeemail/request.
#578 [09:40] * Chromaryu is now known as Erene
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#580 [09:41] <Mr_Zach> dosent work it says"Error! Request denied. To get help with changing your e-mail address visit our Support Center. When contacting customer support, make sure that you include your game purchase transaction ID."
#581 [09:41] <Andrio> hm.
#582 [09:42] <Mr_Zach> and i sont remember that id :/
#583 [09:42] <Mr_Zach> dont*
#584 [09:42] <Andrio> ??> Mr_Zach account/trans-id
#585 [09:42] <Absol> Mr_Zach: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
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#589 [09:45] <Mr_Zach> it says After a successful purchase, customers receive an email from Mojang with their transaction ID. Please be sure that your transaction ID was not sent to your email's junk folder. If you do not have that email, you can still recover the ID.
#590 [09:45] <Mr_Zach> where can i recover that id then
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#593 [09:48] <anthony> pet pig
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#595 [09:48] <anthony> antony
#596 [09:48] <Mr_Zach> it says After a successful purchase, customers receive an email from Mojang with their transaction ID. Please be sure that your transaction ID was not sent to your email's junk folder. If you do not have that email, you can still recover the ID. where can i recover that id then
#597 [09:49] <Mr_Zach> if i dont have that id
#598 [09:49] <Mr_Zach> emailÄ*
#599 [09:49] <Mr_Zach> email* XD
#600 [09:49] <Mr_Zach> email* XD
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#610 [09:59] <Enru12> que hago despues de que copie el URL de ubuntu
#611 [10:00] <XxMinecraftLTxX> Hello, does anyone have the same promblem as me and has a solution? I cannot login into my minecraft account but i can change the password but when i change the password i still cannot login!
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#613 [10:01] <XxMinecraftLTxX> Hello, does anyone have the same promblem as me and has a solution? I cannot login into my minecraft account but i can change the password but when i change the password i still cannot login!
#614 [10:01] * nikthechambiongr [nikthechambiongr@notlogged] has joined #minecrafthelp
#615 [10:01] <XxMinecraftLTxX> Hello, does anyone have the same promblem as me and has a solution? I cannot login into my minecraft account but i can change the password but when i change the password i still cannot login!
#616 [10:01] <Lord_Ralex> ??> XxMinecraftLTxX scold/repeat
#617 [10:01] <Absol> XxMinecraftLTxX: There is absolutely no need to repeat messages in IRC. We can hear you just fine, and your text does not disappear automagically.
#618 [10:01] <Absol> XxMinecraftLTxX: Failure to follow this rule is very irritating, clouds the chat, and can get you kicked for spamming.
#619 [10:01] <XxMinecraftLTxX> sorry
#620 [10:02] <Enru12> que hago despues de Que copie el URL de ubuntu
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#624 [10:03] <Lord_Ralex> ??> XxMinecraftLTxX login/throttle
#625 [10:03] <Absol> XxMinecraftLTxX: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#626 [10:03] <Absol> XxMinecraftLTxX: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#628 [10:03] <XxMinecraftLTxX> ok thank you very much!
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#632 [10:08] <Enru12> QUE HAGO DESPUES DE COPIAR LA URL DE UBUNTU???
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#636 [10:09] <flor> so i downloaded minecraft and i have windows 7 but my game still won't run
#637 [10:09] <XxMinecraftLTxX__> my friend had this problem i will download the link which works
#638 [10:10] * nikthechambiongr [nikthechambiongr@notlogged] has quit. (Client Quit)
#639 [10:10] <XxMinecraftLTxX__> https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe
#640 [10:11] <XxMinecraftLTxX__> click save file and drag it on your dekstop then run it
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#642 [10:12] <flor> it tells me i need a java runtime enviornment 1.6.0
#643 [10:12] <ThatGuy> My minecraft reedem code for windows 10 isnt working and saying its been redeemed when i never redeemed it
#644 [10:13] <XxMinecraftLTxX__> flor: just download java runtime environment 7
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#647 [10:15] <flor> what's the link to it
#648 [10:16] <ThatGuy> thanks for the "help"
#649 [10:16] * ThatGuy [ThatGuy@notlogged] has quit. (Quit: Web client closed)
#650 [10:17] <XxMinecraftLTxX__> http://www.oracle.com/technetwork/java/javase/downloads/java-archive-downloads-javase7-521261.html
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#656 [10:20] <flor> there's alot of links which one do i click
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#658 [10:21] <XxMinecraftLTxX__> first one
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#660 [10:22] <Pumukel> hello
#661 [10:22] <Pumukel> i would need some help with my minecraft crashing]
#662 [10:22] <XxMinecraftLTxX__> what's up
#663 [10:22] <Pumukel> every time i run it it crashes with a msg
#664 [10:23] <XxMinecraftLTxX__> got to go
#665 [10:23] * XxMinecraftLTxX__ [XxMinecraftLTxX__@notlogged] has quit. (Quit: Web client closed)
#666 [10:25] <Pumukel> http://paste.ubuntu.com/12752088/
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#668 [10:32] <goodermc> hello i am installing minecraft game paid for it and the install says unable to start the mincraft runtime enviroment. this is most likely caused by a corruption please try to reinstall minecraft. do the remove and reinstall it does the same thing tried the repair and got the same error
#669 [10:32] <Lord_Ralex> Pumukel, your computer is too old for Minecraft.
#670 [10:33] <goodermc> there is nothing that i can do to fix that
#671 [10:33] <Lord_Ralex> goodermc, that message was not for you
#672 [10:33] <Lord_Ralex> goodermc, please upload the nativelog.txt file located at C:\Program Files (x86)\Minecraft or C:\Program Files\Minecraft to http://paste.ubuntu.com and share the link to it.
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#675 [10:40] <goodermc> i cant find it is there anybody i can call to talk me through it
#676 [10:43] <goodermc> i cant find it is there anybody i can call to talk me throught it
#677 [10:44] <GreyVulpine> Unfortunately, no.
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#684 [10:47] <Lividmonkey> I can't launch minecraft becuase my drivers are not there although when i go to update them it says there is no drivers that need to be updated
#685 [10:47] <Lividmonkey> what do i do about it?
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#687 [10:49] <Lividmonkey> i got told to leave a link to my DxDiag report aswell http://paste.ubuntu.com/12752608/
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#699 [11:02] <goodermc> i shared it to the link and pasted it not shure if its in yet or not
#700 [11:03] * TaahThePhoenix [TaahThePhoenix@notlogged] has joined #minecrafthelp
#701 [11:03] <TaahThePhoenix> Hello?
#702 [11:03] <TaahThePhoenix> Can someone help me: Pixel format not accelerated
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#704 [11:05] <TaahThePhoenix> mikey
#705 [11:06] <goodermc> lord ralex i shared the link and pasted it not sure if its in or not got me to ubuntuone .com
#706 [11:07] <tyteen4a03> goodermc, give us the link to it
#707 [11:07] <tyteen4a03> ??> TaahThePhoenix win/dxdiag
#708 [11:07] <Absol> TaahThePhoenix: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#709 [11:07] <TaahThePhoenix> ?
#710 [11:07] <tyteen4a03> TaahThePhoenix, follow the instructions there
#711 [11:07] <TaahThePhoenix> I am doing that right now
#712 [11:07] <TaahThePhoenix> I'm uploading it onto the web page right now
#713 [11:08] <TaahThePhoenix> Ok I will PM you tyteen the web address
#714 [11:09] <tyteen4a03> ??> TaahThePhoenix scold/pm
#715 [11:09] <Absol> TaahThePhoenix: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#716 [11:09] <TaahThePhoenix> oh ok
#717 [11:09] <tyteen4a03> TaahThePhoenix, paste it here
#718 [11:09] <TaahThePhoenix> http://paste.ubuntu.com/12752941/
#719 [11:09] <mikeyfresh> hello, recently upgraded to win 10, khttp://paste.ubuntu.com/12752825/now have a graphics error but unable to find driver
#720 [11:09] <TaahThePhoenix> Same here mikey!
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#722 [11:09] <tyteen4a03> TaahThePhoenix, your computer is too underpowered for Minecaft
#723 [11:10] <TaahThePhoenix> It was working on windows 7.
#724 [11:10] <tyteen4a03> TaahThePhoenix, then use Windows 7
#725 [11:10] <TaahThePhoenix> It only stopped on Windows 10
#726 [11:10] <tyteen4a03> mikeyfresh, your GPU is not supported in Windows 10
#727 [11:10] <TaahThePhoenix> I can't. I don't know how.
#728 [11:10] <tyteen4a03> TaahThePhoenix, ask your local computer store; we are not Windows support
#729 [11:10] <TaahThePhoenix> Oh.
#730 [11:10] <mikeyfresh> what does that mean, lol
#731 [11:10] <tyteen4a03> mikeyfresh, you can either downgrade to Windows 7, or get a new computer
#732 [11:11] <TaahThePhoenix> So you don't know how to downgrade?
#733 [11:11] <mikeyfresh> thats what i thought, thanks
#734 [11:11] <tyteen4a03> TaahThePhoenix, downgrade requires physical access to the computer
#735 [11:11] <TaahThePhoenix> I have full access to my computer.
#736 [11:11] <tyteen4a03> TaahThePhoenix, unless you are an IT professional, I don't recommend doing it yourself
#737 [11:12] <TaahThePhoenix> Oh.
#738 [11:12] <TaahThePhoenix> So will anything like mineshafter or minecrack work?
#739 [11:12] <Lord_Ralex> No
#740 [11:12] <mikeyfresh> but wait, is there something i can uprade on this computer that will make it work
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#742 [11:12] <Lord_Ralex> mikeyfresh, on a laptop, no
#743 [11:12] <tyteen4a03> mikeyfresh, you cannot upgrade a laptop's hardware
#744 [11:12] <TaahThePhoenix> So I can't play minecraft anymore? Forever? Until I downgrade or get a new computer?
#745 [11:13] * hispeed007 [hispeed007@notlogged] has joined #minecrafthelp
#746 [11:13] <tyteen4a03> TaahThePhoenix, yes
#747 [11:13] <TaahThePhoenix> I can?
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#749 [11:13] <tyteen4a03> TaahThePhoenix, you cannot
#750 [11:13] <tyteen4a03> TaahThePhoenix, netbooks are not designed for gaming anyways
#751 [11:13] <TaahThePhoenix> :(
#752 [11:13] <TaahThePhoenix> :(
#753 [11:13] * hispeed007 [hispeed007@notlogged] has left #minecrafthelp
#754 [11:13] <TaahThePhoenix> My laptop had minecraft working on windows 7, now I can't get it back.
#755 [11:14] <nattybatty> what happens if u run out of memory what should i do ??
#756 [11:14] <mikeyfresh> wait, i just upgraded memory, is it the video, or cpu, or buss speed thats the problem?
#757 [11:14] <tyteen4a03> ??> TaahThePhoenix win/downgrade
#758 [11:14] <Absol> TaahThePhoenix: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#759 [11:14] <tyteen4a03> mikeyfresh, the GPU/video card
#760 [11:14] <TaahThePhoenix> ok
#761 [11:14] <tyteen4a03> TaahThePhoenix, you can try your luck there
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#763 [11:15] <TaahThePhoenix> What if I get windows 10 minecraft?
#764 [11:15] <TaahThePhoenix> Will that still not work?
#765 [11:16] * nattybatty [nattybatty@notlogged] has quit. (Client Quit)
#766 [11:16] <TaahThePhoenix> Tyteen what happens if I get Minecraft: Windows 10 Edition?
#767 [11:16] <tyteen4a03> TaahThePhoenix, it should work
#768 [11:16] <TaahThePhoenix> Still won't work?
#769 [11:16] <TaahThePhoenix> Oh
#770 [11:16] <goodermc> lord ralex http://paste.ubuntu.com/12752652/plain/
#771 [11:16] <TaahThePhoenix> My dad tried getting it, it didn't give him the copy.
#772 [11:16] <TaahThePhoenix> I am a premium for normal minecraft.
#773 [11:17] <mikeyfresh> thanks tyteen4a03
#774 [11:17] <tyteen4a03> TaahThePhoenix, if you have problems redeeming Minecraft: Windows 10 edition, contact Microsoft support with the key you received in account.mojang.com
#775 [11:17] <TaahThePhoenix> Ok
#776 [11:17] * mikeyfresh [mikeyfresh@notlogged] has quit. (Quit: Web client closed)
#777 [11:18] <TaahThePhoenix> i copied the code, do I sign out?
#778 [11:18] * extremic [extremic@notlogged] has joined #minecrafthelp
#779 [11:18] <TaahThePhoenix> I don't know where to contact them from.
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#781 [11:19] <TaahThePhoenix> Do you know microsoft's phone number? Maybe I may be able to call them.
#782 [11:19] <TaahThePhoenix> And ask
#783 [11:20] <goodermc> lord ralex http://paste.ubuntu.com/12752652/plain/
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#786 [11:23] <goodermc> <tyteen4a03 http://paste.ubuntu.com/12752652/plain/
#787 [11:23] <tyteen4a03> TaahThePhoenix, https://support.microsoft.com
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#793 [11:34] <musy> i am having problem accessing my account even though i changed my password twice
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#801 [11:36] <musy> i am having problem accessing my account even though i changed my password twice
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#804 [11:36] <TaahThePhoenix> tyteen
#805 [11:37] <TaahThePhoenix> How do I do support.microsoft.com like what do I do
#806 [11:37] <goodermc> did i share the crrect link
#807 [11:37] <goodermc> correct*
#808 [11:37] <musy> i am having problem accessing my account even though i changed my password twice
#809 [11:37] <musy> i am having problem accessing my minecraft account even though i changed my password twice
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#811 [11:38] <musy> i am having problem accessing my minecraft account even though i changed my password twice
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#813 [11:39] <musy> i am having problem accessing my minecraft account even though i changed my password twice
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#815 [11:41] <Evan_> my minecraft has crash may you open it or help me please ?
#816 [11:42] * Evan__ [Evan__@notlogged] has joined #minecrafthelp
#817 [11:42] <Evan__> can you fix my minecraft
#818 [11:42] <Evan__> any boody online?
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#820 [11:43] <goodermc> no of them have answerd for a while may be at lunch
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#822 [11:44] <Evan__> any boody online?
#823 [11:44] <Evan__> any boody online?
#824 [11:44] <Evan__> any boody online?
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#829 [11:51] <goodermc> http://paste.ubuntu.com/12752652/plain/
#830 [11:51] <goodermc> http://paste.ubuntu.com/12752652/plain/
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#832 [11:51] <tony> http://paste.ubuntu.com/12753793/
#833 [11:51] * Erene is now known as Chromaryu
#834 [11:52] * Chromaryu is now known as Chroma|SLEEP
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#837 [11:53] <tony> im confused what do i do to get help
#838 [11:55] <tony> i have this link http://paste.ubuntu.com/12753793/ but what do i do with it
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#840 [12:02] <tony> when i go to play on minecraft i click play and it acts like it is going to open minecraft but it says that it crashed on the 1.8.8 normal minecraft and i dont know why it is doing that i even tried to restart my computer plz hlp me fix this problem
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#842 [12:04] <numby> hello, took a long break from minecraft becuase i lost access to a desktop :( now I'm back. but its been so long im totally out of the loop. any friendly miners out there?
#843 [12:06] <tony> umm hello numby can you help me with my problem
#844 [12:06] <numby> im looking for help too Tony, but maybe i could. whats your prob?
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#847 [12:08] <numby> hello Yuri, hello bhunterw.
#848 [12:08] <bhunterw> hi
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#850 [12:09] <numby> whats up?
#851 [12:09] <bhunterw> If it isnt letting me login to minecraft or mojang even after is reset my password what would my problem be
#852 [12:09] <tony> when i go to play on minecraft i click play and it acts like it is going to open minecraft but it says that it crashed on the 1.8.8 normal minecraft and i dont know why it is doing that i even tried to restart my computer plz hlp me fix this problem
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#855 [12:11] <numby> these sound like somewhat technical issues. I'm not sure of a way to solve your problem. in worst case scenarios i would revert to a backup of before the problem occured
#856 [12:11] <numby> or uninstall and reinstall the program
#857 [12:12] <numby> but i cant guarantee that would fix your problem
#858 [12:12] <tony> oh ok
#859 [12:12] <tyteen4a03> ??> bhunterw login/throttle
#860 [12:12] <Absol> bhunterw: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#861 [12:12] <Absol> bhunterw: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#862 [12:12] <YuriYT> ja tentei fazer isso e nao da
#863 [12:13] <tyteen4a03> ???> tony launcher/game-output
#864 [12:13] <tyteen4a03> ??> YuriYT lang/pt
#865 [12:13] <Absol> YuriYT: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#866 [12:13] <tyteen4a03> ??> tony launcher/game-output
#867 [12:13] <Absol> tony: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#868 [12:13] <Absol> tony: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#869 [12:13] <bhunterw> thanks
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#873 [12:14] <YuriYT> when I carry the play button It appears with this error and not the to play
#874 [12:14] <numby> I cant seem to connect to any minecraft servers. I've already designated TCP and UDP ports for minecraft anyone have any advice
#875 [12:15] <tyteen4a03> ??> YuriYT launcher/game-output
#876 [12:15] <Absol> YuriYT: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#877 [12:15] <Absol> YuriYT: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#878 [12:15] <tyteen4a03> numby, what happens when you try? Is there an error message?
#879 [12:16] <numby> yeah i get an error
#880 [12:16] <YuriYT> http://paste.ubuntu.com/12754236/
#881 [12:16] <tyteen4a03> numby, paste it here
#882 [12:16] <tyteen4a03> YuriYT, your computer is too old for Minecraft
#883 [12:17] <YuriYT> but this only happened after I upgrade to Windows 10
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#885 [12:18] <tyteen4a03> YuriYT, it is below the minimum requirements for Minecraft
#886 [12:18] <tyteen4a03> YuriYT, you can try downgrading to Windows 7
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#888 [12:18] <numby> internal exception:io.netty.handler.codec.DecoderException:com.Google.gson.stream.malformedJsonException:useJsonReader.set.Lenient(true) to accept malformed Json line 1 column 2
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#890 [12:18] <YuriYT> before that led to play in the good
#891 [12:19] <tyteen4a03> numby, can you try connecting to mctest.ae97.net
#892 [12:19] <YuriYT> I have done and n of the msm
#893 [12:19] <numby> will do now
#894 [12:19] <numby> still getting an error
#895 [12:20] <YuriYT> yes
#896 [12:20] <numby> all my servers i've tried have little red x's with the spigot number
#897 [12:20] <tyteen4a03> ??> numby win/reinst
#898 [12:20] <Absol> numby: You may need to reinstall the locally installed files that Minecraft puts into place.
#899 [12:20] <Absol> numby: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
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#901 [12:20] <numby> thanks alot absol
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#904 [12:21] <goodermc> did i give you guys the correct link to help me
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#906 [12:23] <YuriYT> continues to not give the same
#907 [12:23] <kemp> had to reformat our laptop harddrive. ive reinstalled minecraft and now trying to upgrade the files to windows 10 beta again but it is saying we have already used the code. is there a way to reset the code?
#908 [12:24] <kemp> oops
#909 [12:24] <kemp> I need help
#910 [12:24] <YuriYT> i dont no
#911 [12:24] <numby> >Absol looks like its worked. i can connect to the test server that TyTeen recommended
#912 [12:24] <kemp> oops again... it says to not say help.. lol sorry. kids are running around me so im half here
#913 [12:25] <numby> looks like my problem may be fixed. anyone recomment another server to double check?
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#915 [12:25] <tyteen4a03> numby, you should be good to go
#916 [12:25] <tyteen4a03> numby, sounds like a mod is causing problems
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#918 [12:25] <tyteen4a03> kemp, simply log into the same Microsoft account you redeemed the Windows 10 Beta from and download it from the Windows Store
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#921 [12:26] <numby> i wasnt aware i had a mod installed :o so when i deleted all those files i deleted any possible mods i gather (noob question)
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#923 [12:26] <tyteen4a03> yes
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#925 [12:27] <mees> my minecraft crach wen it start up :(
#926 [12:27] <numby> Thanks again tyteen4a03 and thanks as well to you Absol ya'll rock \m/
#927 [12:27] <wolfman77066> help every time i start minecraft and hit play it goes away and then comes back and crashes
#928 [12:27] <kemp> thanks wolfman but Im pretty sure ive done that. ive only used 1 account. redowloaded minecraft it is runs fine. but trying to apply the windows 10 beta key is where the problem is. says ive already applied the key.
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#930 [12:27] <YuriYT> to me nobody can help
#931 [12:27] <tyteen4a03> ??> mees launcher/game-output
#932 [12:27] <Absol> mees: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#933 [12:27] <Absol> mees: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#935 [12:27] <tyteen4a03> kemp, you may have logged into the wrong Microsoft account; double check in Windows Settings
#936 [12:27] <goodermc> did i send the correct links to get the help i need
#937 [12:28] <tyteen4a03> kemp, alternatively, contact Xbox support
#938 [12:28] <Kim__> I keep resetting my password on Minecraft web edition and I am still unable to log in
#939 [12:28] <tyteen4a03> ??> kemp account/support/microsoft
#940 [12:28] <Absol> kemp: To contact Xbox support, click here: https://support.xbox.com
#941 [12:28] <tyteen4a03> ??> Kim__ login/throttle
#942 [12:28] <Absol> Kim__: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#943 [12:28] <Absol> Kim__: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#944 [12:28] <Kim__> ok thank you!
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#947 [12:29] <YuriYT> http://paste.ubuntu.com/12754236/
#948 [12:29] <tyteen4a03> YuriYT, as I said, your computer is too old for Minecraft
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#950 [12:30] <YuriYT> and n the solution
#951 [12:30] * vegetta777 [vegetta777@notlogged] has quit. (Quit: Web client closed)
#952 [12:30] <tyteen4a03> YuriYT, buy a new computer
#953 [12:31] <YuriYT> Thank you want to help me with this
#954 [12:31] <goodermc> who do i contact to get my money back
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#963 [12:37] <YuriYT> someone wants me to donate money
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#986 [12:56] <tj> Hi, I updated my son's PE edition on a Samsung galaxy S2 and now only get a blank screen upon starting the app. We have tried reinstalling to no avail. What should we try next?
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#991 [12:58] <MerlinRiotGamer> im sexy
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#993 [12:59] <papabanana> i am trying to get whitelisted on my friend's minecraft pe server. apparently i need a uuid. how do i get one? i don
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#996 [12:59] <papabanana> t wanna buy minecraft pc/mac
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#998 [12:59] <tj> has anyone received help in this chat room
#999 [12:59] <tj> who moderates it?
#1000 [13:00] <atashfield> whenever I try to login to play mc, it says invalid keystore format
#1001 [13:00] <papabanana> tj: this is my first time here, so i have no idea
#1002 [13:00] <tj> thanks, my first time too
#1003 [13:00] <atashfield> can anyone help me?
#1004 [13:00] <atashfield> how do I fix this
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#1009 [13:04] <Chilldave> Hello, i cant start minecraft, when click play it say i need to update my drivers, but when i scan for my drivers its cant find anything, so then i cant update them and i dont know what to do.... please help me
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#1015 [13:05] <atashfield> when ever I try to login to play on my desktop it says "invalid keystore format"
#1016 [13:05] <atashfield> someone help
#1017 [13:05] <atashfield> '
#1018 [13:06] <Chilldave> Hello, i cant start minecraft, when click play it say i need to update my drivers, but when i scan for my drivers its cant find anything, so then i cant update them and i dont know what to do.... please help me
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#1023 [13:10] <Chilldave> Hello, i cant start minecraft, when click play it say i need to update my drivers, but when i scan for my drivers its cant find anything, so then i cant update them and i dont know what to do.... please help me
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#1025 [13:12] <Anon_> Yo o/ I have a quick question. I own Minecraft and have a skin uploaded to my account, but when I connect to the offline server of a friend, I have no skin. I remember people with skins still had their skins even in offline servers, has this changed or am I doing something wrong?
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#1028 [13:16] <Chilldave> Hello, i cant start minecraft, when click play it say i need to update my drivers, but when i scan for my drivers its cant find anything, so then i cant update them and i dont know what to do.... please help me
#1029 [13:16] <Chilldave> Hello, i cant start minecraft, when click play it say i need to update my drivers, but when i scan for my drivers its cant find anything, so then i cant update them and i dont know what to do.... please help me
#1030 [13:16] <Chilldave> Hello, i cant start minecraft, when click play it say i need to update my drivers, but when i scan for my drivers its cant find anything, so then i cant update them and i dont know what to do.... please help me
#1031 [13:16] <Chilldave> Hello, i cant start minecraft, when click play it say i need to update my drivers, but when i scan for my drivers its cant find anything, so then i cant update them and i dont know what to do.... please help me
#1032 [13:16] * Absol kicked Chilldave from #minecrafthelp (Reason: hilldave :Stop spamming)
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#1035 [13:18] <Anon_> Ugh, now this guy completely buried my message... I will write it again just in case: I own Minecraft and have a skin uploaded to my account, but when I connect to the offline server of a friend, I have no skin. I remember people with skins still had their skins even in offline servers, has this changed or am I doing something wrong?
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#1038 [13:28] <xlamarx> i enter my minecraft username when i click on forgot password but its invalid
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#1040 [13:28] <Anon_> Try entering your email I guess
#1041 [13:28] <xlamarx> already tried
#1042 [13:29] <Anon_> No idea then, sorry
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#1047 [13:35] <Anon_> Don't skins show in offline servers anymore??
#1048 [13:35] <Anon_> Don't skins show in offline servers anymore??
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#1052 [13:36] <Minecraftsean1> hello?
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#1054 [13:36] <Lord_Ralex> Anon_, we do not support offline servers
#1055 [13:39] <Minecraftsean1> ok so i have a Mac OS X and I am trying to download some mods but every time i try to open a minecraft .jar it says it can't be open check the console for possible error messages the only thing that does work is the forge
#1056 [13:39] <Lord_Ralex> ??> Minecraftsean1 mods
#1057 [13:39] <Absol> Minecraftsean1: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1058 [13:39] <Absol> Minecraftsean1: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1059 [13:40] <Minecraftsean1> its for every mod i download
#1060 [13:40] <Minecraftsean1> it does not work
#1061 [13:40] <Lord_Ralex> We don't help with mods
#1062 [13:40] <Minecraftsean1> o
#1063 [13:42] <Minecraftsean1> is there a place on the minecraft forums that does help with mods?
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#1065 [13:43] <allthefoxes> Any reason why my game is taking forever to generate new chunks? 1.8.8
#1066 [13:43] * allthefoxes ** SysInfo ** Client: HexChat 2.10.2 (x64) ** OS: Microsoft Windows 10 Pro ** CPU: Intel(R) Core(TM) i5-4440 CPU @ 3.10GHz (3.00 GHz) ** RAM: 8134 MB Total (3264 MB Free) ** VGA: AMD Radeon (TM) R9 390 Series ** Uptime: 1.30 Hours **
#1066 [13:43] <Minecraftsean1> any one know a place on the mine craft forums for mods?
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#1071 [13:47] <Anon_> Lord_Ralex: Why not? I have a legit account and want to know why my skin doesn't show in certain servers, that's all :( It used to be different.
#1072 [13:47] <Lord_Ralex> Anon_, we do not support offline servers. There is a huge list of reasons why a server should not use that.
#1073 [13:47] <dvm28bp> can i get assistance with a batch forge serer file?
#1074 [13:48] <Lord_Ralex> dvm28bp, we do not help with mods
#1075 [13:48] <dvm28bp> where do i go then
#1076 [13:48] <dvm28bp> give me a link
#1077 [13:48] <Lord_Ralex> Whereever you got the mods from
#1078 [13:49] <dvm28bp> Curse Minecraft Mod Fourms?
#1079 [13:49] <Anon_> So people who choose to join such a server for whatever reason are excluded from help, even when owning a legit copy of the game?
#1080 [13:49] <Lord_Ralex> Anon_, sure.
#1081 [13:50] <dvm28bp> would that be where i go or nah?
#1082 [13:50] <Lord_Ralex> dvm28bp, that is a place you could go
#1083 [13:51] <dvm28bp> ok
#1084 [13:52] <dvm28bp> i love that here the responces are under 5 mins
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#1086 [13:54] <Anon_> Lord_Ralex: Where can I go seek answers for my question then if not #minecrafthelp?
#1087 [13:54] <Lord_Ralex> Anon_, no place comes to mind, since any place i would think of also shares that policy
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#1089 [13:55] <DanTheMan1312> Mods i need help with forge
#1090 [13:55] <Lord_Ralex> We don't help with mods
#1091 [13:55] <DanTheMan1312> :(
#1092 [13:56] <DanTheMan1312> minecraft keeps crashing can you see if you can tell me why?
#1093 [13:56] <Lord_Ralex> If you are using mods, remove them.
#1094 [13:56] <Anon_> And what's the reason behind such policy? Lord_Ralex
#1095 [13:56] <DanTheMan1312> why?
#1096 [13:56] <Lord_Ralex> Anon_, any problem with offline servers is generally solved by not using it.
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#1099 [13:57] <Lord_Ralex> Anon_, and since people that refuse are then refusing any security or supporting piracy, we don't help with it.
#1100 [13:57] <SquishyPenguin> hello?
#1101 [13:57] <DanTheMan1312> look: http://paste.ubuntu.com/12757636/]
#1102 [13:57] * Lord_Ralex kicked DanTheMan1312 from #minecrafthelp (Reason: anTheMan1312 :Remove those mods then)
#1103 [13:57] <Slashhhh> Hey, whenever my friend tries to log onto his account it denies him saying the email or password is incorrect, but they are both correct. Help?
#1104 [13:58] <SquishyPenguin> Does minecraft/mojan have a number to call for customer service? I'm a newb but I'm having problems logging into my account, its saying the password is wrong when it'snot
#1105 [13:58] <SquishyPenguin> Same problem as slashhh here
#1106 [13:58] <Lord_Ralex> ??> SquishyPenguin login/throttle
#1107 [13:58] <Absol> SquishyPenguin: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1108 [13:58] <Absol> SquishyPenguin: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1109 [13:58] <Lord_Ralex> Slashhhh, ^
#1110 [13:58] <SquishyPenguin> but i never logged in incorrectly
#1111 [13:59] <Lord_Ralex> SquishyPenguin, did you try to reset your password
#1112 [13:59] <SquishyPenguin> I did :D I can try one more time if you want while I'm here
#1113 [13:59] <Lord_Ralex> You can try another
#1114 [13:59] <SquishyPenguin> when i do it says my account is migated
#1115 [13:59] <SquishyPenguin> okie one second let me do it again
#1116 [13:59] <Lord_Ralex> If you cannot log in after changing your password, then your network is being throttled, as Absol stated.
#1117 [14:00] <SquishyPenguin> And that means what ?
#1118 [14:00] <Lord_Ralex> You have to wait 3 hours before you can log in
#1119 [14:00] <Slashhhh> That makes no sense if the password and email matched.
#1120 [14:00] <SquishyPenguin> ok but i cant even log in on the site
#1121 [14:00] <SquishyPenguin> it says not a cirrect email
#1122 [14:00] <SquishyPenguin> corect
#1123 [14:00] <SquishyPenguin> when it is
#1124 [14:00] <Slashhhh> ^
#1125 [14:01] <Lord_Ralex> Then wait 3 hours as Absol explained.
#1126 [14:01] <Slashhhh> God Mojang sucks ass...
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#1128 [14:01] <SquishyPenguin> So that thing would even say my email is incorrect that akes no sense?
#1129 [14:01] <SquishyPenguin> makes*
#1130 [14:01] <SquishyPenguin> do they have a customer service phone number by chance
#1131 [14:01] <Lord_Ralex> No
#1132 [14:02] <SquishyPenguin> Jesus. There has to be a email then at least
#1133 [14:02] <Lord_Ralex> There is, but the response is generally 3-4 days when there is not a backlog (which there is)
#1134 [14:03] <Anon_> Lord_Ralex: Like it or not that is a feature offered by the Minecraft client, it's a bit unfair that you guys use a public channel to exclude parts of the game from help just because you don't like what it can be used for. Just my 2 cents.
#1135 [14:03] <Anon_> I also found the answer to my question, thanks for your time, I'm out!
#1136 [14:05] <SquishyPenguin> Are you talking to me? O.o because I don't use anything, I'm just trying to get help and found this channel. All I wanna do is log into my game like I normally do and play.
#1137 [14:06] <SquishyPenguin> k I just reset my password now to try logging in..
#1138 [14:06] <SquishyPenguin> Error! Unknown e-mail address or password.
#1139 [14:07] <Lord_Ralex> SquishyPenguin, then wait 3 hours, and try.
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#1141 [14:07] <SquishyPenguin> Okie, I'll come back if it doesn't work thanks a ton for helping as much as you could
#1142 [14:08] <SquishyPenguin> When I try to log into the gameclient it says... Sorry but your user name and password are incorrect! Invalid credientials
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#1145 [14:08] <SquishyPenguin> etc etc, why would all this happen if I never logged in wrong in the first place?
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#1157 [14:19] <SquishyPenguin> So if anyone in here is having a log in problem it's not where you need to wait 3 hours.
#1158 [14:19] <SquishyPenguin> I just needed to delete the .minecraft folder on my desktop
#1159 [14:19] <SquishyPenguin> and now it works
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#1166 [14:26] <Ze> hi all, came back from a long time without playing
#1167 [14:26] <Ze> and can''t find my account.. do they delete accounts after some time?
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#1183 [14:41] <BrowningClan> I just downloaded Minecraft to my computer but I am getting a launch error code 5 and it will not launch the program. I am trying to run on Window 8. What do I need to do to fix the problem.
#1184 [14:42] <MinecraftHelp> I am having issues with mojang log-in, "Error! Unknown e-mail address or password." after requesting a new password, and attempting to log in, I receive the same message.
#1185 [14:42] <WayToDoor> !mcstatus
#1186 [14:43] <WayToDoor> .mcstatus
#1187 [14:43] <ExtremeBot> [Website: 3Online][Login: 3Online][Session: 3Online][Realms: 3Online][Skins: 3Online]
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#1190 [14:50] <Chris_> Minecraft on Mac stopped working after the El Capitan upgrade. Have followed instructions to download Java, and reinstall both Mac and legacy Mac Minecraft instances to no avail. When I try to launch app, it "can't be run" and forces me to reinstall. Kids are about to mutiny. Any suggestions?
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#1197 [14:55] <Chris_> Any suggestions about why Minecraft would fail after upgrade to Mac OS X El Capitan? And what to do about it?
#1198 [14:56] * Frag [Frag@notlogged] has quit. (Ping timeout: 204 seconds)
#1199 [14:57] <mattym> Chris_, Go to minecraft.net/download
#1200 [14:57] <mattym> Chris_, Click the part that says "Show All Platforms"
#1201 [14:57] <mattym> Chris_, Make sure you download the Mac version and try that
#1202 [14:57] <harveymom> I have a PC with windows 10 and the "pixel format is not accelorated" bug crashes the game when i try to launch.
#1203 [14:57] <mattym> harveymom, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1204 [14:58] <harveymom> http://paste.ubuntu.com/12758081/
#1205 [14:58] <mattym> harveymom, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to your previous version of Windows, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
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#1207 [14:58] <Chris_> Definitely downloaded the Mac version. Even the "Legacy" Mac alternative version when that didn't work. Both crash, even after full uninstall and reinstall. Say more about "show all platforms"?
#1208 [14:59] <mattym> Chris_, Any other info than "cant be run"?
#1209 [14:59] <harveymom> it was working 2 days ago. what changed?
#1210 [15:00] <Caboose> so, everytime I open my game and play on a world, I just start minding my own buisness, and then suddenly, this x-ray glitch comes up. I cant see anything but lava, water, some key items, and entities.
#1211 [15:00] <mattym> harveymom, Your old drivers probably carried over until they were replaced
#1212 [15:00] <Chris_> I get a dialog error saying "The application “Minecraft” can’t be opened." Sometimes it forces me to move to trash.
#1213 [15:00] <harveymom> ok thanks
#1214 [15:00] <Caboose> it was working two days ago, what changed?
#1215 [15:01] <mattym> Caboose, Sounds like a graphical error
#1216 [15:01] <Caboose> it is
#1217 [15:01] <mattym> ??> Caboose win/dxdiag
#1218 [15:01] <Absol> Caboose: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1219 [15:01] <mattym> Caboose, Can you do the instructions from Absol
#1220 [15:01] <Caboose> I'll try that
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#1222 [15:03] <Chris_> mattym I just uninstalled and followed your direct download instructions. Again, got this dialog: “Minecraft” is damaged and can’t be opened. You should move it to the Trash.
#1223 [15:03] <Caboose> so, it told me to paste my DxDiag here
#1224 [15:03] <Caboose> http://paste.ubuntu.com/12758156/
#1225 [15:03] <Mr_Rambo201> please, i need help to login my acoount
#1226 [15:04] <Caboose> Mr_Rambo, what exactly is your issue?
#1227 [15:04] <Mr_Rambo201> i creat this acount but i dont validade this
#1228 [15:04] <Caboose> did you buy the game, or just make an account and download the launcher?
#1229 [15:05] <Caboose> because simply a mojang account wont cut it
#1230 [15:05] <Chris_> And when I download and try to run the alternative legacy Mac download, I get: The application “Minecraft” can’t be opened.
#1231 [15:05] <Mr_Rambo201> i buy the game
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#1233 [15:05] <mattym> Chris_, Its possible there is an issue with the new OSX version, i havent heard of what may need to be done yet. Have you checked to see if other uses in the forums had that issue?
#1234 [15:05] <Caboose> okay...
#1235 [15:05] <Mr_Rambo201> my password is invalid[
#1236 [15:06] <Mr_Rambo201> but i validate this
#1237 [15:06] <Caboose> then, you might not be using the right password
#1238 [15:06] <Caboose> or did you validate through e-mail?
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#1240 [15:06] <Mr_Rambo201> yes, but the valdidate code im my email is not ok
#1241 [15:07] <Caboose> is there a way to have it resend?
#1242 [15:07] <Mr_Rambo201> my login is failed everytime
#1243 [15:07] <Caboose> Absol, I followed the steps, it tells me to paste the DxDiag here http://paste.ubuntu.com/12758156/
#1244 [15:07] <Mr_Rambo201> and i hve a key code to validade
#1245 [15:08] <Caboose> well, rambo, Idk exactly what it is
#1246 [15:08] <Chris_> I can't find any direct reference to problems after El Capitan upgrades on Mac version.
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#1249 [15:08] <Chris_> Is there a way to submit as a potential bug directly to Mojang?
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#1257 [15:18] <herobrine> can i speak german?
#1258 [15:18] <herobrine> ?
#1259 [15:21] <herobrine> das problem ist das ich minecraft gekauft habe aber anscheinend nicht mit meinem eigentlich gewollten account und jetzt weiß ich nicht welcher account mit meinem spiel verlinkt ist da meine beiden einzigen accounts beide laut homepage sagen das das spiel noch nicht gekauft wurde
#1260 [15:21] <herobrine> ?
#1261 [15:21] <herobrine> ?
#1262 [15:21] <herobrine> ?
#1263 [15:21] <herobrine> ?
#1264 [15:21] <herobrine> ?
#1265 [15:21] * Absol kicked herobrine from #minecrafthelp (Reason: erobrine :Stop spamming)
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#1270 [15:28] <Thiaginho666> Hello
#1271 [15:28] <Thiaginho666> I cant play in my minecraft account
#1272 [15:29] <Thiaginho666> I tried to migrate the account to the mojang site and i registered and i keep getting this "Import old Minecraft Account"
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#1274 [15:30] <Thiaginho666> But when i try to migrate it says that it's alredy migrated
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#1278 [15:32] <Thiaginho666> Hello I cant play in my minecraft account I tried to migrate the account to the mojang site and i registered and i keep getting this "Import old Minecraft Account" But when i try to migrate it says that it's alredy migrated
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#1283 [15:33] <Thiaginho666> Hello I cant play in my minecraft account I tried to migrate the account to the mojang site and i registered and i keep getting this "Import old Minecraft Account" But when i try to migrate it says that it's alredy migrated
#1284 [15:33] <stupid3700> Thiaginho666: What is your Minecraft username?
#1285 [15:33] <Thiaginho666> Thiaginho666
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#1287 [15:34] <stupid3700> Thiaginho666: That account is already migrated. Are you 100% sure you haven't already migrated it to a Mojang account?
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#1289 [15:35] <Thiaginho666> I tried to migrated and i created a mojang account but when i tried to play minecraft it keeps saying that my pass is incorrect
#1290 [15:36] <Thiaginho666> And i tried my old pass and my new mojang pass and it wont work
#1291 [15:36] <thehuntser> I am trying to move my Minecraft account over to my Mojang account, and it is saying my Minecraft account has already been migrated to an account, which is untrue. No one I know would have my information to be able to get into my minecraft account, and I have no way of finding out where the account is.
#1292 [15:37] <stupid3700> Thiaginho666: And mojang.com says that you don't have the game, and gives you an option to migrate your account?
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#1295 [15:37] <stupid3700> thehuntser: What is your Minecraft username?
#1296 [15:37] <Thiaginho666> Yes
#1297 [15:37] <Thiaginho666> My username is Thiaginho666
#1298 [15:37] <thehuntser> y minecraft username is Thehuntser
#1299 [15:37] <stupid3700> Thiaginho666: And you're sure you have not migrated it already?
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#1301 [15:38] <thehuntser> I do not know where I would have migrated it to? Haven't touched Minecraft or anything to do with Minecraft in about 2 months.
#1302 [15:38] <Thiaginho666> It says that is migrated already
#1303 [15:38] <stupid3700> thehuntser: So you have not migrated your account?
#1304 [15:39] <thehuntser> No I have not.
#1305 [15:39] <stupid3700> thehuntser: Are you aware the username has been changed to 'Infernous_'?
#1306 [15:39] <Thiaginho666> Nope
#1307 [15:39] <stupid3700> ??> Thiaginho666 irc/multitasking/!
#1308 [15:39] <thehuntser> I am not.
#1309 [15:39] <Absol> Thiaginho666: <-- this name here indicates who we're talking to. If you see someone else's name there, it means we're talking to someone else.
#1310 [15:39] <Absol> Thiaginho666: Don't respond to messages directed at other people. It is incredibly irritating; if you do it you will be reprimanded, then kicked.
#1311 [15:39] <Bugboy1028> stupid3700: Are you aware you're cat?
#1312 [15:39] * sasha_ [sasha_@notlogged] has joined #minecrafthelp
#1313 [15:39] <stupid3700> ?? account/hacked
#1314 [15:39] <Absol> account/hacked: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#1315 [15:39] <Absol> account/hacked: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#1316 [15:40] <stupid3700> Thiaginho666 and thehuntser: Your accounts may have been comprimised (though that's not for certain). See the above instructions from Absol ^
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#1318 [15:40] <dillon10b> hi i need help because i bought minecraft on an old computer and started playing but then i got a knew computer and tried downloading it on the knew computer with the same account but it says once you have bought the game you can download it here but i already bought the game
#1319 [15:41] <stupid3700> dillon10b: You can download the launcher from https://minecraft.net/download, then login using your account details.
#1320 [15:41] <Thiaginho666> i'm going to try thx
#1321 [15:41] <dillon10b> it says i havent bought it tho
#1322 [15:41] * Thiaginho666 [Thiaginho666@notlogged] has quit. (Quit: Web client closed)
#1323 [15:42] <stupid3700> dillon10b: Where does it say that?
#1324 [15:42] <thehuntser> I purchased Minecraft years ago, though. Not only would I not have the card information anymore, but I also wouldn't have the date of purchase. I have the email for it, and that is it.
#1325 [15:43] <dillon10b> when i go into downlad laucher it says once yuo have bought the game you can download it here
#1326 [15:43] <stupid3700> dillon10b: Click the 'download it here' option, and from that page you can download the launcher.
#1327 [15:43] <stupid3700> dillon10b: Then, login using your Minecraft account details.
#1328 [15:43] <stupid3700> ...after opening the launcher.
#1329 [15:44] <dillon10b> i do all that im logged ijn i go to download it says i didnt purchase the game when i did on my old computer
#1330 [15:45] <stupid3700> dillon10b: What is your Minecraft username?
#1331 [15:45] <dillon10b> dillon10b@gmail.com
#1332 [15:45] <stupid3700> dillon10b: I asked for your username, not your email address.
#1333 [15:46] <dillon10b> its dillon10b
#1334 [15:46] <stupid3700> ??> dillon10b account/paid
#1335 [15:46] <Absol> dillon10b: There is a very simple way to see whether Mojang believes your account is paid for or not. Log in at https://account.mojang.com/me and look for a 'My Games' heading. If you don't see Minecraft listed there, nor in My Gift Codes, then that account has not bought Minecraft.
#1336 [15:46] <Absol> dillon10b: See http://i.imgur.com/ySNIi0V.png for an exemplary picture.
#1337 [15:46] <dillon10b> whart?
#1338 [15:47] <stupid3700> dillon10b: Please follow Absol's instructions. This will tell you if your account is premium or not.
#1339 [15:47] <dillon10b> its says minecraft is in there
#1340 [15:48] * diego [diego@notlogged] has joined #minecrafthelp
#1341 [15:48] <dillon10b> i clicked download minecfaft
#1342 [15:48] * thehuntser [thehuntser@notlogged] has quit. (Quit: Web client closed)
#1343 [15:48] <stupid3700> dillon10b: On your account page, click the 'Windows' link to download the Windows version of the game.
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#1345 [15:49] <dillon10b> thank you i was able to download it
#1346 [15:49] <stupid3700> dillon10b: Then, run the launcher and login with your account details.
#1347 [15:49] <dillon10b> :)
#1348 [15:49] <stupid3700> Then, click the 'Play' button, and the game will start (after downloading all the files it needs to).
#1349 [15:49] <dillon10b> have you heard of crazy craft
#1350 [15:50] <stupid3700> I'm afraid I haven't.
#1351 [15:50] <dillon10b> will minecraft slow my laptop down
#1352 [15:51] <stupid3700> No, it won't.
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#1354 [15:52] * quysque [quysque@notlogged] has joined #minecrafthelp
#1355 [15:52] <dillon10b> thanks
#1356 [15:52] <dillon10b> why is your name stuipd
#1357 [15:53] <funstorm6755> can any body help me my minecraft crashs allways
#1358 [15:53] <dillon10b> are you guys like official workers for mojang
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#1364 [15:56] <Boo> When I try to ask Mojang to tell me my username it say it sent out an e-mail but i still haven't recieved one...
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#1366 [15:59] * dillon10b [dillon10b@notlogged] has quit. (Ping timeout: 204 seconds)
#1367 [15:59] <Bugboy1028> bo...
#1368 [15:59] <shadow460> I need help
#1369 [16:01] <Anna> shadow460: if you have a question or problem, just ask and wait for a response
#1370 [16:02] <Anna> ?? dataja
#1371 [16:02] * Zyferus [Zyferus@notlogged] has quit. (Ping timeout: 206 seconds)
#1372 [16:02] <Anna> hm is there one like that?
#1373 [16:03] * Ender_Man3888 [Ender_Man3888@notlogged] has joined #minecrafthelp
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#1375 [16:04] * Ender_Man3888 [Ender_Man3888@notlogged] has quit. (Client Quit)
#1376 [16:06] <Lord_Ralex> Anna, ?? ask
#1377 [16:06] * ZadrakosGaming [ZadrakosGaming@notlogged] has joined #minecrafthelp
#1378 [16:07] <Anna> ??< ask
#1379 [16:07] <Anna> ah, thanks
#1380 [16:08] <Anna> is there a list showing all of these somewhere?
#1381 [16:08] * Ender_Man3888 [Ender_Man3888@notlogged] has joined #minecrafthelp
#1382 [16:08] <Lord_Ralex> ?? index
#1383 [16:08] <Absol> index: See https://cp.ae97.net/factoid for the Absol Database System
#1384 [16:08] <Anna> thanks again.
#1385 [16:08] <Ender_Man3888> como eu faço
#1386 [16:08] * Ravel [Ravel@notlogged] has joined #minecrafthelp
#1387 [16:08] <Ravel> ---- Minecraft Crash Report ---- // There are four lights! Time: 11/10/15 18:06 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Display.java:306) a
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#1389 [16:09] <ZadrakosGaming> well im having this problem with minecraft, the problem is when i go in the launcher it says "Play Offline" not "Play" and my internet is on, so i just click "Play Offline" and when i try to connect to a server it says this "java.lang.NullPointerException: group" help me please
#1390 [16:10] * telegear [telegear@notlogged] has joined #minecrafthelp
#1391 [16:10] <Clock> ??> ZadrakosGaming tools/hjt
#1392 [16:10] <Absol> ZadrakosGaming: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1393 [16:10] <Absol> ZadrakosGaming: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1394 [16:10] <Ender_Man3888> no ingles
#1395 [16:11] <ZadrakosGaming> ok
#1396 [16:11] <ZadrakosGaming> it doesnt look safe
#1397 [16:11] <Ender_Man3888> sorry
#1398 [16:11] * Lorry [Lorry@notlogged] has joined #minecrafthelp
#1399 [16:11] <Lorry> Hello guys. Two horses just disappeared, they had saddles on them... is that because I didn't name tag them?
#1400 [16:12] <ZadrakosGaming> Absol is it sae, like 100% safe
#1401 [16:12] <Clock> ??> ZadrakosGaming scold/reverse-trolling
#1402 [16:12] <Absol> ZadrakosGaming: This is a community of people volunteering their time to offer technical support for a game which they enjoy, and wish to help others to be able to enjoy. We are here to help. We are not here to fool you or waste your time.
#1403 [16:12] <Absol> ZadrakosGaming: We offer the best advice we have. Nothing other than experience is forcing us to offer any specific solutions; and nothing is forcing you to follow our advice if you don't like it.
#1404 [16:12] <ZadrakosGaming> ok
#1405 [16:12] <telegear> hey, i try to get the beta for win10. already got mc for pc. logged in, got the key for win10, but when i try to download, win10 just says:Please try again.
#1406 [16:12] <telegear> tried to download via win10-store of course
#1407 [16:13] <Extreme> telegear: Have you tried signing out and back in?
#1408 [16:13] <Lorry> I'll try to phrase it another way: I just logged in to find my horses disappeared. Why is that?
#1409 [16:14] <telegear> restarted the whole system several times, so yes, i logged around a bit
#1410 [16:14] <Extreme> telegear: No, I meant signing out of the Windows Store.
#1411 [16:14] * Ender_Man3888 [Ender_Man3888@notlogged] has quit. (Quit: Web client closed)
#1412 [16:15] <ZadrakosGaming> so Absol i did the scan, now what?
#1413 [16:15] <Clock> ZadrakosGaming, post the link to the logfile
#1414 [16:15] <ZadrakosGaming> ok
#1415 [16:15] * wolfman77066 [wolfman77066@notlogged] has joined #minecrafthelp
#1416 [16:16] <telegear> no, but i did right now and i can´t login my store -account anymore. "A failure has happend" states the error
#1417 [16:16] <Lorry> Guys, I had horses inside their pens, and they disappeared while I was away. Do horses despawn just like that?
#1418 [16:16] <Lorry> They had saddles on them
#1419 [16:16] <Lorry> so they were tamed.
#1420 [16:17] <Clock> Lorry, they shouldn't
#1421 [16:17] <telegear> Also a gun and some ropes?
#1422 [16:17] <wolfman77066> so i open my minecraft and hit play and this and it goes away and comes back with a black screen and crashes and says Completely ignored arguments: [--nativeLauncherVersion, 286] [16:14:42] [Client thread/INFO]: Setting user: wolfman77066 [16:14:42] [Client thread/INFO]: (Session ID is token:36cdbc1f09ed48a0b0e7b6d800540658:243ba678deb646cdb5ff2c05334d8c7c) [16:14:46] [Client thread/INFO]: LWJGL Version: 2.9.4 [16:14:47]
#1423 [16:17] <Clock> ??> wolfman77066 paste
#1424 [16:17] <Absol> wolfman77066: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1425 [16:17] <shadow460> I need help because my minecraft is not opening the online servers and neither my worlds
#1426 [16:17] <Clock> shadow460, and what happens instead?
#1427 [16:18] <shadow460> It crashes.
#1428 [16:18] <Clock> ??> shadow460 launcher/crash-log
#1429 [16:18] <Absol> shadow460: We need to see your crash log, which appears after a crash.
#1430 [16:18] <Absol> shadow460: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1431 [16:18] <wolfman77066> so i open my minecraft and hit play and this and it goes away and comes back with a black screen and crashes
#1432 [16:18] <Lorry> Is there any way I can track them or something? Clock , they don't seem to be anywhere near
#1433 [16:18] <shadow460> ok thanks
#1434 [16:18] <Clock> ??> wolfman77066 launcher/crash-log
#1435 [16:18] <Absol> wolfman77066: We need to see your crash log, which appears after a crash.
#1436 [16:19] <Absol> wolfman77066: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1437 [16:19] <Extreme> telegear: Has the Store worked before? Try creating a new user account on your PC and see if you're able to use the store through that. If not, the store may be blocked for some reason. Also, make sure you have installed all the avaliable updates for your computer with Windows Update. If you're running an old version of the Store, you won't be able to login.
#1438 [16:19] <wolfman77066> clock what
#1439 [16:19] <ZadrakosGaming> absol, i did it
#1440 [16:19] <Clock> Lorry, is the pen surrounded by solid blocks?
#1441 [16:20] <Clock> wolfman77066, follow Absol's instructions
#1442 [16:20] <Clock> ??> ZadrakosGaming bot
#1443 [16:20] <Absol> ZadrakosGaming: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#1444 [16:20] <Clock> ZadrakosGaming, post the link to your hjt log file
#1445 [16:20] <Lorry> Clock: Nope, it just has diagonally some more fences and then it's mother nature
#1446 [16:20] <ZadrakosGaming> http://paste.ubuntu.com/12758684/
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#1448 [16:21] <Clock> ZadrakosGaming, you have a lot of malware on your computer
#1449 [16:21] <Clock> ??> ZadrakosGaming av/adwcleaner
#1450 [16:21] <Absol> ZadrakosGaming: ADWCleaner is an utility to clean a PC which is infested with malware.
#1451 [16:21] <Absol> ZadrakosGaming: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#1452 [16:21] <wolfman77066> http://paste.ubuntu.com/12758694/ tha is the link
#1453 [16:21] <ZadrakosGaming> i have malware bites
#1454 [16:22] <Clock> ZadrakosGaming, and a lot of malware beside it
#1455 [16:22] <shadow460> http://paste.ubuntu.com/12758706/
#1456 [16:22] <Clock> ZadrakosGaming, do a scan with adwcleaner, then the cleaning, restart the computer, then try mc
#1457 [16:23] <wolfman77066> http://paste.ubuntu.com/12758694/ here clock
#1458 [16:23] <Clock> wolfman77066, you've provided the launcher log, we need the crash log
#1459 [16:23] <Clock> ??> wolfman77066 launcher/crash-log
#1460 [16:23] <Absol> wolfman77066: We need to see your crash log, which appears after a crash.
#1461 [16:23] <Absol> wolfman77066: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1462 [16:23] <Lorry> Clock: it seems they just were invisible for me!
#1463 [16:23] <Lorry> Now it works, thanks for the help
#1464 [16:23] <Clock> ??> shadow460 tools/hjt
#1465 [16:23] <Absol> shadow460: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1466 [16:23] <Absol> shadow460: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1467 [16:24] * DarkLord [DarkLord@notlogged] has joined #minecrafthelp
#1468 [16:24] <Clock> Lorry, ok np^^
#1469 [16:24] <DarkLord> Pixel acceleration error
#1470 [16:24] <Clock> DarkLord, post the link to your dxdiag
#1471 [16:24] <DarkLord> http://paste.ubuntu.com/12758711/
#1472 [16:24] <DarkLord> no new wddm driver could be found
#1473 [16:25] <Clock> DarkLord, your graphics card is not supported on windows 10, downgrade to windows 7, get a new graphics card or use a different computer
#1474 [16:25] <DarkLord> k
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#1477 [16:27] <wolfman77066> there is update logs,launcher logs,profile editor,game output wolfman77066
#1478 [16:27] * WaruAkuma [WaruAkuma@notlogged] has joined #minecrafthelp
#1479 [16:28] <Clock> ??> wolfman77066 launcher/game-output
#1480 [16:28] <Absol> wolfman77066: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1481 [16:28] <Absol> wolfman77066: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1482 [16:29] * yasmin [yasmin@notlogged] has joined #minecrafthelp
#1483 [16:29] * WaruAkuma [WaruAkuma@notlogged] has quit. (Client Quit)
#1484 [16:30] <wolfman77066> http://paste.ubuntu.com/12758769/ here is th link
#1485 [16:31] * Lorry [Lorry@notlogged] has quit. (Ping timeout: 204 seconds)
#1486 [16:31] <shadow460> http://paste.ubuntu.com/12758785/
#1487 [16:32] <Clock> wolfman77066, show us the contents of this file, like you did with the game output
#1488 [16:32] <Clock> C:\Users\Dan\AppData\Roaming\.minecraft\hs_err_pid6620.log
#1489 [16:33] <wolfman77066> type this in where
#1490 [16:33] <Clock> wolfman77066, that's a file on your computer and that is the path to the file
#1491 [16:33] <wolfman77066> i have windows 10
#1492 [16:33] <Clock> shadow460, your pc is infested with malware
#1493 [16:34] <Clock> ??> shadow460 av/adwcleaner
#1494 [16:34] <Absol> shadow460: ADWCleaner is an utility to clean a PC which is infested with malware.
#1495 [16:34] <Absol> shadow460: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#1496 [16:34] <wolfman77066> it says didnt find anything
#1497 [16:34] <Clock> wolfman77066, then manually go to the location of that file
#1498 [16:35] * yasmin [yasmin@notlogged] has quit. (Quit: Web client closed)
#1499 [16:36] <wolfman77066> the first one i see
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#1503 [16:37] <ZadrakosGaming> clock what was the link for the maleware remover thing?
#1504 [16:37] * AC3Rz [AC3Rz@notlogged] has joined #minecrafthelp
#1505 [16:37] <Clock> ??> ZadrakosGaming av/adwcleaner
#1506 [16:37] <Absol> ZadrakosGaming: ADWCleaner is an utility to clean a PC which is infested with malware.
#1507 [16:37] <Absol> ZadrakosGaming: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#1508 [16:37] <ZadrakosGaming> thanks
#1509 [16:39] <AC3Rz> i need help my minecraft 1.8 is crashing everytime i try to start it im running on windows 10
#1510 [16:39] <Clock> ??> AC3Rz launcher/game-output
#1511 [16:39] <Absol> AC3Rz: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1512 [16:39] <Absol> AC3Rz: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1513 [16:39] <AC3Rz> ever since i upgraded to windows 10 my minecraft didnt work
#1514 [16:40] <Clock> wolfman77066, do you know how to get to the minecraft folder? the crash log is in there
#1515 [16:40] <wolfman77066> yea
#1516 [16:40] <AC3Rz> you need the crash log?
#1517 [16:41] <Clock> AC3Rz, yes, follow Absol's instructions
#1518 [16:41] <AC3Rz> k
#1519 [16:41] <wolfman77066> it says crash reports
#1520 [16:41] * King_Jellkyz [King_Jellkyz@notlogged] has joined #minecrafthelp
#1521 [16:41] <wolfman77066> thats the only thing there is
#1522 [16:41] <greyrocket> Having the same problem. http://paste.ubuntu.com/12758886/
#1523 [16:41] <wolfman77066> that says crash
#1524 [16:41] <Clock> wolfman77066, no there should be a file inside .minecraft called "hs_err_pid..."
#1525 [16:42] <Clock> greyrocket, your graphics card is not supported on windows 10, downgrade to windows 7, get a new graphics card or use a different computer
#1526 [16:42] <AC3Rz> ok i opened the crash folder
#1527 [16:42] * stanleycupboy [stanleycupboy@notlogged] has joined #minecrafthelp
#1528 [16:42] <greyrocket> Clock> Thanks.
#1529 [16:43] <stanleycupboy> can someone help me
#1530 [16:43] <wolfman77066> there is on that says .minecraft
#1531 [16:43] <stanleycupboy> I cant figure out my account password and it wont take my email
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#1533 [16:43] <AC3Rz> i know how to open minecraft files lol
#1534 [16:43] <Clock> AC3Rz, you're supposed to follow Absol's instructions
#1535 [16:43] <Clock> ??> AC3Rz launcher/game-output
#1536 [16:43] <AC3Rz> oh ok
#1537 [16:43] <Absol> AC3Rz: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1538 [16:43] <Absol> AC3Rz: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1539 [16:44] <Clock> wolfman77066, ok post the contents of that file to paste.ubuntu.com and give us the link
#1540 [16:44] * stanleycupboy [stanleycupboy@notlogged] has quit. (Client Quit)
#1541 [16:44] <AC3Rz> launcher/gameoutput
#1542 [16:44] <AC3Rz> ?
#1543 [16:45] <wolfman77066> like whats in the minecraft file
#1544 [16:45] <Clock> AC3Rz, ignore that and follow Absol's instructions
#1545 [16:45] <AC3Rz> ok
#1546 [16:45] <Clock> wolfman77066, in the .minecraft folder there should be a file called "hs_err_pid..." we need the contents of that file
#1547 [16:46] <wolfman77066> oh ok
#1548 [16:47] <AC3Rz> http://paste.ubuntu.com/12758932/
#1549 [16:47] <AC3Rz> followed the instructions!
#1550 [16:48] <Clock> AC3Rz, ok, do you have the link to your dxdiag report?
#1551 [16:48] <AC3Rz> let me get it
#1552 [16:48] * JBastos [JBastos@notlogged] has joined #minecrafthelp
#1553 [16:48] <wolfman77066> http://paste.ubuntu.com/12758938/
#1554 [16:48] * JBastos [JBastos@notlogged] has quit. (Client Quit)
#1555 [16:48] <Clock> ??> wolfman77066 win/evolve
#1556 [16:48] <Absol> wolfman77066: The Game Overlay feature of Evolve is not compatible with Minecraft, and will cause the latter to crash.
#1557 [16:48] <Absol> wolfman77066: To fix this, open the Preferences dialog in Evolve, uncheck the Game Overlay feature in the Features tab. Click Save, and run Minecraft again.
#1558 [16:49] <AC3Rz> http://paste.ubuntu.com/12758940/
#1559 [16:49] * shadow460 [shadow460@notlogged] has quit. (Ping timeout: 204 seconds)
#1560 [16:49] <AC3Rz> dx diag report
#1561 [16:49] <AC3Rz> http://paste.ubuntu.com/12758940/
#1562 [16:49] <wolfman77066> yea
#1563 [16:49] <wolfman77066> evolve
#1564 [16:49] <Clock> AC3Rz, your graphics card is not supported on windows 10, downgrade to windows 7 or use a different computer
#1565 [16:49] <AC3Rz> i knew it
#1566 [16:50] <AC3Rz> i cant just upgrade to a supported graphics card for windows 10?
#1567 [16:50] <Clock> AC3Rz, not possible on a laptop
#1568 [16:50] <AC3Rz> damnit
#1569 [16:51] <AC3Rz> ok thanks :D
#1570 [16:51] * AC3Rz [AC3Rz@notlogged] has quit. (Quit: Web client closed)
#1571 [16:52] <wolfman77066> about 2 or 1 weeks ago
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#1575 [16:54] <ZadrakosGaming> the malware thing crashed when it was scanning
#1576 [16:54] <Jocelyn> The demo keeps crashing whenever i try to play on it, I was going to try the demo to see if it would work on my computer. http://paste.ubuntu.com/12758965/
#1577 [16:54] <mattym> Jocelyn, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1578 [16:55] * Themcarrow_ [Themcarrow_@notlogged] has joined #minecrafthelp
#1579 [16:55] <Jocelyn> Okay. thank you.
#1580 [16:55] <Clock> ZadrakosGaming, try again?
#1581 [16:55] <ZadrakosGaming> well im just gonna wait untill i get my new pc on christmas
#1582 [16:55] <ZadrakosGaming> before i go
#1583 [16:55] <ZadrakosGaming> what was the solition to my problem?
#1584 [16:55] <ZadrakosGaming> like what was the problem fix
#1585 [16:56] <Clock> ZadrakosGaming, cleaning your infested pc off of malware
#1586 [16:56] * shadow460 [shadow460@notlogged] has joined #minecrafthelp
#1587 [16:56] <ZadrakosGaming> so the reason my minecraft was saying that is cause i have too much malware?
#1588 [16:56] <wolfman77066> clock
#1589 [16:56] <Clock> ZadrakosGaming, yes
#1590 [16:56] <Themcarrow_> I need some help this guy called NexaNemrr is greifeing my freinds mcpe world my server and i cant banish him hes always op too idk what to do
#1591 [16:56] <Clock> wolfman77066, yes?
#1592 [16:57] <ZadrakosGaming> i cleaned my pc off of malware 1 week ago, a i never downloaded anything
#1593 [16:57] <ZadrakosGaming> all i went on was steam and my web browser to watch youtube
#1594 [16:57] <Anna> Themcarrow_: you should talk to your friend who owns the world then, this is more for problems running mc
#1595 [16:58] <Themcarrow_> Okay I will but what about my server hes still greifing it and i cant banish him
#1596 [16:58] <wolfman77066> yes
#1597 [16:58] <ZadrakosGaming> clock did you read what i said
#1598 [16:58] <Themcarrow_> Ban* idk why my chat corrects its self
#1599 [16:59] <ZadrakosGaming> then just kick him
#1600 [16:59] <ZadrakosGaming> and if he comes back kick him again
#1601 [16:59] <Themcarrow_> Ok
#1602 [16:59] <wolfman77066> clock i do
#1603 [16:59] <ZadrakosGaming> or her
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#1605 [16:59] <Clock> ZadrakosGaming, look at your own hjt log; http://paste.ubuntu.com/12758684/ especially lines 70 through 74 - all malware
#1606 [17:00] <Clock> wolfman77066, Absol gave you instruction on how to resovle it
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#1608 [17:00] <shadow460> Thanks! It worked! Bye!
#1609 [17:00] <ZadrakosGaming> clock cant i just delete the folder?
#1610 [17:01] <Clock> shadow460, no problem have fun
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#1612 [17:01] * AU518987077|MD [AU518987077|MD@notlogged] has quit. (Read error: Connection reset by peer)
#1613 [17:02] <Clock> ZadrakosGaming, i don't think you can get rid off malware that easy, but you can try
#1614 [17:03] * Themcarrow_ [Themcarrow_@notlogged] has quit. (Ping timeout: 204 seconds)
#1615 [17:03] <Clock> ??> wolfman77066 win/evolve
#1616 [17:03] <Absol> wolfman77066: The Game Overlay feature of Evolve is not compatible with Minecraft, and will cause the latter to crash.
#1617 [17:03] <Absol> wolfman77066: To fix this, open the Preferences dialog in Evolve, uncheck the Game Overlay feature in the Features tab. Click Save, and run Minecraft again.
#1618 [17:03] <wolfman77066> do what?
#1619 [17:04] <Clock> wolfman77066, just follow Absol's instructions
#1620 [17:04] * PhantomxSA [PhantomxSA@notlogged] has joined #minecrafthelp
#1621 [17:04] <wolfman77066> im asking absol
#1622 [17:04] <Hi> Hello?
#1623 [17:04] <Clock> ??> wolfman77066 bot
#1624 [17:04] <Absol> wolfman77066: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#1625 [17:05] <Clock> wolfman77066, alternatively just uninstall evolve
#1626 [17:05] <wolfman77066> ok
#1627 [17:05] <PhantomxSA> Hi guys
#1628 [17:05] <Hi> I need help, I'm a new Minecraft player
#1629 [17:06] * charllie [charllie@notlogged] has joined #minecrafthelp
#1630 [17:06] <Clock> Hi, and what do you need help with?
#1631 [17:06] <ZadrakosGaming> ok i deleted the files
#1632 [17:06] <ZadrakosGaming> im restarting minecraft
#1633 [17:06] <wolfman77066> i did
#1634 [17:06] <Hi> Hi yes
#1635 [17:06] * kurt15 [kurt15@notlogged] has joined #minecrafthelp
#1636 [17:06] <Clock> wolfman77066, ok try minecraft
#1637 [17:06] <wolfman77066> k
#1638 [17:07] <Hi> I'm a new player and one of my friends say minecraft may be a virus; is it??
#1639 [17:07] <ZadrakosGaming> im running 1.8.7 optifine btw
#1640 [17:07] <PhantomxSA> I need help with my problem ... my minecraft won't launch
#1641 [17:07] <kurt15> hi i need help with game lag
#1642 [17:07] <Clock> Hi, you downloaded minecraft from minecraft.net/download then it's safe
#1643 [17:07] <Hi> And i had one more question
#1644 [17:07] <PhantomxSA> Can any one help me please ?
#1645 [17:07] <Clock> PhantomxSA, what happens instead?
#1646 [17:07] <ZadrakosGaming> lemme run malware bites for this
#1647 [17:07] * Jocelyn [Jocelyn@notlogged] has quit. (Quit: Web client closed)
#1648 [17:08] <Hi> I went to the store and bought a MPC, does that affect my playing experience?
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#1650 [17:08] <wolfman77066> thank you clock,and absol yall are the best
#1651 [17:08] <Clock> kurt15, do you get lag on singleplayer or on multiplayer
#1652 [17:08] * charllie [charllie@notlogged] has quit. (Client Quit)
#1653 [17:08] <kurt15> i lag in both
#1654 [17:08] <kurt15> not internet
#1655 [17:08] <AG_Clinton> New computer time.
#1656 [17:08] <wolfman77066> you made my day a hole lot better
#1657 [17:08] <Clock> kurt15, what's your render distance set to
#1658 [17:08] <Hi> MPC is minecraft prepaid card..
#1659 [17:08] <Hi> Will that affect me
#1660 [17:08] <PhantomxSA> i copied my dxdiag information ... (idk what its called) do you want me to paste it here ???
#1661 [17:08] * wolfman77066 [wolfman77066@notlogged] has quit. (Quit: Web client closed)
#1662 [17:08] <kurt15> i think it may be somthing with my pc could you check my specs
#1663 [17:08] <Clock> Hi, no
#1664 [17:09] <Hi> Clock?
#1665 [17:09] <Clock> PhantomxSA, the link to your dxdiag that is
#1666 [17:09] <Hi> So can i like put more cash on my minecraft prepaid card
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#1669 [17:09] <PhantomxSA> http://paste.ubuntu.com/12759010/
#1670 [17:09] <GreyVulpine> Hi - No. You cannot put more cash on your minecraft prepaid card.
#1671 [17:10] <Hi> So the only cash i have on there is the only cash i get
#1672 [17:10] <GreyVulpine> Correct.
#1673 [17:10] <Clock> PhantomxSA, download and install the driver here: http://www.nvidia.com/download/driverResults.aspx/92211/en-us
#1674 [17:10] <Hi> Ugh
#1675 [17:11] <Hi> the man at the store did not tell me i cannot put more cash on the card :(
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#1677 [17:11] <PhantomxSA> okay :)
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#1680 [17:11] <Hi> Hello
#1681 [17:11] <TacticalBarbie> Hi
#1682 [17:11] <Hi> Hi, can you help me
#1683 [17:12] * kurt15 [kurt15@notlogged] has joined #minecrafthelp
#1684 [17:12] <TacticalBarbie> I keep getting Failed To Connect to the Sever, java.net.ConnectException: Connection Refused: No Further Information ................ What do I do?
#1685 [17:12] <PhantomxSA> Hey clock, How i can know that computer is 32-bit or 64-bit
#1686 [17:12] <kurt15> hi i am experinceing lag in all my games and im wondering what is wrong with my pc
#1687 [17:13] <Clock> kurt15, what is your render distance set to?
#1688 [17:13] <kurt15> low
#1689 [17:13] <PhantomxSA> i think my question is a dumb one >,<?
#1690 [17:14] <TacticalBarbie> Is anyone else unable to connect to servers?
#1691 [17:14] <Clock> PhantomxSA, by looking at your cpu, which is 64-bit
#1692 [17:14] <kurt15> like about 10
#1693 [17:15] <Clock> kurt15, ok, was just a shot in the dark i guess...
#1694 [17:15] <PhantomxSA> Then why i'm downloading 32-bit
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#1696 [17:15] <Clock> PhantomxSA, because you have windows 32-bit installed
#1697 [17:15] <kurt15> pretty much all my games lag and i have a really good custom built pc
#1698 [17:16] <ZadrakosGaming> clock do you have steam?
#1699 [17:16] <Clock> ZadrakosGaming, no
#1700 [17:16] <kurt15> maybe i have wrong drivers idk
#1701 [17:16] <PhantomxSA> okay thanks i'm downloading it ATM ^^
#1702 [17:16] <Clock> kurt15, ok let's check those...
#1703 [17:16] <Clock> ??> kurt15 win/dxdiag
#1704 [17:16] <Absol> kurt15: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1705 [17:16] <ZadrakosGaming> clock will you be on this chat thing in like 5-8 hours?
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#1707 [17:17] <Clock> ZadrakosGaming, not sure but, I'm almost daily on
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#1709 [17:17] <ZadrakosGaming> ok
#1710 [17:18] <kurt15> ok how do i send the dxdag
#1711 [17:19] <Clock> kurt15, just post the link to it like the instructions told you to
#1712 [17:19] <kurt15> ok
#1713 [17:20] <PhantomxSA> hey, it says Install dececions (sorry for my languagw; its not my native language) 1- fast ( ) 2- Costum ( ) which one i choose ?
#1714 [17:20] <Clock> PhantomxSA, the 1. one
#1715 [17:20] <kurt15> http://paste.ubuntu.com/12759126/
#1716 [17:21] <Clock> kurt15, you cut off most of the dxdiag, you need to make sure to copy ALL of it, please redo the instructions
#1717 [17:21] <kurt15> k
#1718 [17:24] <kurt15> http://paste.ubuntu.com/12759156/
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#1721 [17:25] <kurt15> plz tell me whats wrong most of my games just started lagging randomly out of nowhere
#1722 [17:25] <Clock> kurt15, ok open up minecraft and join a world/server, press f3 and tell me which graphics card is displayed on the right
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#1725 [17:26] <kurt15> the intel
#1726 [17:26] <Clock> kurt15, yeah that's the problem
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#1728 [17:26] <Clock> kurt15, currently minecraft is using your rubbish integrated card
#1729 [17:26] <kurt15> how do i fix it
#1730 [17:27] <Rags> Hellooooo. I've recently installed and attempted to play Minecraft 1.8.8. Problem is, after starting the game I get some initial lag (despite playing in single player) and then find myself unable to pick up blocks.
#1731 [17:27] <Clock> kurt15, you need to open up the amd control pannel and add javaw.ex and java.exe to the list of the applications that are supposed to run by the amd card
#1732 [17:28] * xemet [xemet@notlogged] has quit. (Client Quit)
#1733 [17:28] <Clock> Rags, what's your render distance set to?
#1734 [17:28] <Rags> As in, the little floaty block thing that spawns when you destroy a block - the bit that flies into your inventory when you walk over it - won't even spawn save for once or twice, and when they do, they don't respond to me furtively treading all over them
#1735 [17:28] <Rags> Just a sec....
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#1739 [17:29] <PhantomxSA_> Hi, i'm back ^^
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#1741 [17:30] <kurt15> er sorry but i am not sure how to do that
#1742 [17:30] <Rags> It's set to 6 chunks atm. Video settings "fast"
#1743 [17:30] <kurt15> is it the amd catalyst control center?
#1744 [17:30] <Clock> kurt15, yes
#1745 [17:30] <PhantomxSA_> Thank you very much for helping me .. i have a request
#1746 [17:31] <Clock> Rags, do you get this lag on every world or just that one?
#1747 [17:31] <kurt15> and where exactly do i go from there?
#1748 [17:31] <PhantomxSA_> what is the best servers in mc ? can u give me a list of it .. or give me a website link for this
#1749 [17:32] <Rags> Well, another issue: This is the only world that has successfully generated. I've tried generating 4 on survival mode. First one was just a pillar 20x20 blocks with all the regular terrain features (above and underground) with an infinite void off to all sides.
#1750 [17:32] <Rags> The second and third were just voids. Blue sky above, endless dark below.
#1751 [17:33] <kurt15> where do i go from there again?
#1752 [17:33] * RampageX [RampageX@notlogged] has joined #minecrafthelp
#1753 [17:33] <Clock> ??> PhantomxSA_ mp/servers
#1754 [17:33] <Absol> PhantomxSA_: There currently is no master list of all Multiplayer servers. Fan-made indexes include http://minestatus.net/ - http://www.reddit.com/r/mcservers - http://minecraftservers.net/ - http://minecraft.dk/mcserverlist/
#1755 [17:33] <Absol> PhantomxSA_: MinecraftForum's list can be found at http://www.minecraftforum.net/forums/servers, also try #smp.
#1756 [17:33] <Rags> So this is the only world I've had this problem with, purely because it's the only one that works
#1757 [17:33] <Clock> kurt15, i'm looking, not familiar with amd cards...
#1758 [17:33] <Lord_Ralex> On a desktop, no such option will exist
#1759 [17:34] <Lord_Ralex> kurt15, you need to plug your monitor into your video card, not your motherboard
#1760 [17:34] <PhantomxSA_> mp/servers
#1761 [17:34] <PhantomxSA_> okay thanks all
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#1763 [17:35] <kurt15> omg thanks
#1764 [17:35] <Clock> Rags, so did you just set it to 6 chunks or was it always like this?
#1765 [17:36] <kurt15> i recently unplugged my monitor to move it and i mustve plugged it into the wrong slot xD
#1766 [17:36] <RampageX> I have a problem, can't connect to the to my friends server. I get a java.net.ConnectionException: timed out: no further information
#1767 [17:36] <RampageX> error
#1768 [17:36] <Rags> Initially it was on max, Which wasn't a problem for me... like, a couple of years ago on this same PC. I set it to 6 but it hasn't changed anything thus far.
#1769 [17:36] <Rags> I just assumed it'd be fine.... =/
#1770 [17:37] <Clock> Rags, set it to 10 chunks, create a new world and see if it makes a difference
#1771 [17:37] <Rags> OK
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#1775 [17:37] <gamur_gurl1121> hey
#1776 [17:38] <Rags> WEEEEEEEEEE it worked!
#1777 [17:38] <RampageX> anyone can help me?
#1778 [17:38] <gamur_gurl1121> what do you need help with?
#1779 [17:38] <Clock> RampageX, sounds like a firewall is blocking the connection
#1780 [17:38] <RampageX> I'll check it
#1781 [17:39] <kurt15> ok last question
#1782 [17:39] <Clock> RampageX, you're on LAN right?
#1783 [17:39] <kurt15> looks like there are 2 slots in my graphics card
#1784 [17:39] <RampageX> no
#1785 [17:39] <kurt15> which 1 do i plug it into
#1786 [17:39] <gamur_gurl1121> I am wondering how the set up is for this
#1787 [17:39] <Rags> I have a relatively beefy PC. I had to increase the launcher profile to use 8GB of RAM just to keep the game from freezing up when I quit to title from a world.
#1788 [17:40] <Rags> Is this issue solvable or is this just one of those weird PC compatability things?
#1789 [17:40] <gamur_gurl1121> I want to do something, but i am confused about it
#1790 [17:40] <Clock> RampageX, ok still deactivate any firewalls then try again
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#1793 [17:40] <Clock> RampageX, also did you friend port forward?
#1794 [17:41] <kurt15> the bottom slor has xfx on it
#1795 [17:41] <gamur_gurl1121> did you do the thing with the comp. or did you forget the other thing
#1796 [17:41] <kurt15> slot*
#1797 [17:41] <Clock> Rags, minecraft is not optimized to run on high render distances
#1798 [17:41] <RampageX> yea he did
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#1800 [17:41] <RampageX> how to deactivate it?
#1801 [17:42] <Kmaster73> Does anyone know how to fix java.lang.NullPointerException: group? I've been having this problem ever since I downloaded minecraft. Fixing this would really make my day.
#1802 [17:42] <Clock> ??> Kmaster73 tools/hjt
#1803 [17:42] <Absol> Kmaster73: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1804 [17:42] <Absol> Kmaster73: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1805 [17:42] <Rags> Right well, thanks for the help anyways, at least I can play the game again.
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#1807 [17:43] <Clock> RampageX, if it's the windows firewall then follow these instructions: http://windows.microsoft.com/en-us/windows/turn-windows-firewall-on-off#turn-windows-firewall-on-off=windows-7
#1808 [17:43] <kurt15> There are two slots on my graphics card, one is labeled XFX(bottom slot) and the top slot doesnt have a label on it. does it matter which i plug it into?
#1809 [17:45] <RampageX> thanks
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#1812 [17:48] <Kmaster73> Okat
#1813 [17:48] <kurt15> nvm just realized thts for 2 monitors
#1814 [17:48] <Kmaster73> Okay I did what you told me to do
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#1816 [17:48] <Kmaster73> And I think I did it right. Here's the link. http://paste.ubuntu.com/12759295/
#1817 [17:48] <Clock> Kmaster73, ok one moment
#1818 [17:49] <Clock> Kmaster73, first off mcafee is known to cause problems with minecraft, we recommend using Avast!
#1819 [17:50] <Kmaster73> Okay.
#1820 [17:50] <Clock> ??> Kmaster73 av/mcafee/uninstall
#1821 [17:50] <Absol> Kmaster73: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#1822 [17:50] <Clock> ??> Kmaster73 av/avast
#1823 [17:50] <Absol> Kmaster73: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
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#1827 [17:52] <Ronaldo> alguem fala portugues?
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#1829 [17:55] * AshieShawn [AshieShawn@notlogged] has joined #minecrafthelp
#1830 [17:55] <AshieShawn> Hello there
#1831 [17:56] <Kmaster73> Theres one problem with that.
#1832 [17:56] <AshieShawn> What?
#1833 [17:57] <Ronaldo> Hello, anybody here speaks portuguese?
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#1836 [17:57] <AshieShawn> Anyone who has alot knownledge about essentials and pex (permissionsex)
#1837 [17:57] <Kmaster73> I don't want to delete it because McAfee will protect it more that the Avast and it free.(with shaw) The Avast is free but it's a worse version.
#1838 [17:58] <Kmaster73> Is there another way to get minecraft working beside removing McAfee
#1839 [17:58] <Clock> Kmaster73, no because mcafee is the issue
#1840 [17:58] <Kmaster73> Okay.
#1841 [17:58] <AshieShawn> clock
#1842 [17:58] <Kmaster73> Thanks for helping me!
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#1844 [17:59] <Clock> ??> AshieShawn mods
#1845 [17:59] <AshieShawn> do you have knowledge about essentials and pex?
#1846 [17:59] * Kmaster73 [Kmaster73@notlogged] has quit. (Quit: Web client closed)
#1847 [17:59] <Absol> AshieShawn: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1848 [17:59] <Absol> AshieShawn: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1849 [17:59] <AshieShawn> No clock
#1850 [17:59] <AshieShawn> No, plugins
#1851 [17:59] <AshieShawn> Server crap
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#1853 [17:59] <AshieShawn> I added a perm but its not letting it use
#1854 [18:00] <Clock> AshieShawn, plugins are server modifications, we do not help with those either
#1855 [18:00] <AshieShawn> Aww shet
#1856 [18:00] <AshieShawn> Well
#1857 [18:00] <AshieShawn> Have a great evening guys
#1858 [18:00] * OmnIcK [OmnIcK@notlogged] has quit. (Ping timeout: 378 seconds)
#1859 [18:01] <kris__> I updated my drivers "intell 4 series express" but i continue to get a bad driver error. i have a dxdiag but dont know how to attach or send it on irc.
#1860 [18:02] <Clock> kris__, put the link into the chat
#1861 [18:03] <kris__> link? its on my desktop
#1862 [18:03] <Clock> kris__, intel 4 series chipsets are not supported on windows 10, you'll have to downgrade to windows 7 or use a different computer
#1863 [18:03] <kris__> ok..thanks clock.
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#1867 [18:05] <AboveMining> I installed minecraft but it say lack of updated graphics drivers
#1868 [18:08] <AboveMining> HELP
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#1870 [18:08] <Clock> AboveMining, post the link to your dxdiag
#1871 [18:09] * MollyPika [MollyPika@notlogged] has joined #minecrafthelp
#1872 [18:10] <MollyPika> Hello, My name is MollyPika and I can't play Minecraft because it crashes every time it loads. It says Pixel format problem, so I followed what the directions said and they led me here. Please type soon.
#1873 [18:10] <Clock> MollyPika, post the link to your dxdiag
#1874 [18:11] <MollyPika> http://paste.ubuntu.com/12759405/
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#1877 [18:11] <AboveMining> http://paste.ubuntu.com/12759379/
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#1879 [18:11] <Clock> MollyPika, your computer does not meet minecrafts system requirements
#1880 [18:12] <AboveMining> how about mine
#1881 [18:12] <ti_edu> i cant open minecraft
#1882 [18:12] <MollyPika> what do you mean, do I just needed a faster graphics card
#1883 [18:12] <jojo> Im guessing most of us are here for the same exact reason
#1884 [18:12] <AboveMining> yup
#1885 [18:12] <MollyPika> yeah prob
#1886 [18:12] <Clock> AboveMining, your graphics card is not supported on windows 8.1, downgrade to windows 8, get a new graphics card or use a different computer
#1887 [18:13] <jojo> http://paste.ubuntu.com/12759421/
#1888 [18:13] <jojo> <clock> what about mine
#1889 [18:13] <ti_edu> i cant open minecraft
#1890 [18:13] <Clock> MollyPika, you cannot replace a graphics card on a laptop, you need a new computer
#1891 [18:13] <ti_edu> really
#1892 [18:13] <MollyPika> so there is nothing I can do to fix it
#1893 [18:14] <Clock> jojo, your graphics card is not supported on windows 10, downgrade to windows 7, get a new graphics card or use a different computer
#1894 [18:14] <Clock> MollyPika, no
#1895 [18:14] <jojo> thats so messed up but thanks for the information
#1896 [18:14] <Clock> ti_edu, why can't you open minecraft
#1897 [18:15] <ti_edu> but when i brought my laptop it was on windows 8 then i downloaded windows 10
#1898 [18:15] <Clock> ti_edu, i don't know what your problem is "i cant open minecraft" says nothing to us
#1899 [18:15] <jojo> honestly upgrading to windows ten looks amazing but is honestly shit if you upgraded from a computer that you haven't put a lot of work into
#1900 [18:15] <Absol> jojo: Please keep it civil
#1901 [18:16] <ti_edu> but when i brought my laptop it was on windows 8 then i downloaded windows 10
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#1903 [18:16] <jojo> it rewrite a lot of the data on the hard drives im guessing so it takes more of the cpu and other stuff to run windows ten compared too windows 8.1 or 7
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#1910 [18:20] <Xirbd> I simply cannot login to my minecraft account on the launcher, or on minecraft.net. I know the username, the email, and the password, but it will not log on. I have even reset my password, and the new password will not work.
#1911 [18:21] <Clock> ??> Xirbd login/throttle
#1912 [18:21] <Absol> Xirbd: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1913 [18:21] <Absol> Xirbd: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1914 [18:21] <Xirbd> Okay thank you
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#1925 [18:46] <ZadrakosGaming> clock you sill here?
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#1929 [18:49] <ZadrakosGaming> clock are you here?
#1930 [18:49] <Clock> yes
#1931 [18:50] <ZadrakosGaming> ok well my scan i said my malware bytes was doing is allmost done now
#1932 [18:50] <ZadrakosGaming> almost*
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#1934 [18:51] <ZadrakosGaming> its only found 3 "malware" so far
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#1936 [18:53] <ZadrakosGaming> clock, if i get rid of all the malware, what will happon if it doesnt work?
#1937 [18:55] <Clock> ZadrakosGaming, if it doesn't come back to this channel
#1938 [18:55] <ZadrakosGaming> im staying on this channel
#1939 [18:55] <ZadrakosGaming> lol
#1940 [18:55] <Clock> i got to go now, it's 2am where i live...
#1941 [18:55] <ZadrakosGaming> please
#1942 [18:55] * Jademalo [Jademalo@notlogged] has quit. (Quit: Leaving)
#1943 [18:56] <ZadrakosGaming> just give me advice or what it maybe if its not malware
#1944 [18:56] <ZadrakosGaming> ok all the malware is gone
#1945 [18:57] <Clock> ZadrakosGaming, it's malware or overly protective antivirus programs that cause that issue
#1946 [18:57] <ZadrakosGaming> lemme restart my pc
#1947 [18:57] <ZadrakosGaming> and i have no anti virus
#1948 [18:57] <ZadrakosGaming> brb
#1949 [18:57] <ZadrakosGaming> stay here clock
#1950 [18:57] <ZadrakosGaming> oh and before i go
#1951 [18:58] <ZadrakosGaming> clock, message my email so i can talk there if your not here
#1952 [18:58] <ZadrakosGaming> can i post my email?
#1953 [18:58] <Clock> ZadrakosGaming, we do not offer help via email
#1954 [18:58] <ZadrakosGaming> ok then
#1955 [18:58] <Clock> ZadrakosGaming, that's what this chat is for
#1956 [18:59] <ZadrakosGaming> just asking, are you working at mojang?
#1957 [18:59] <Clock> no
#1958 [18:59] <ZadrakosGaming> ok
#1959 [18:59] <Clock> ??> ZadrakosGaming info/volunteer
#1960 [18:59] <Absol> ZadrakosGaming: The people in this channel offering assistance have no affiliation with Mojang, and are volunteering their time.
#1961 [18:59] <ZadrakosGaming> cya then clock
#1962 [18:59] <ZadrakosGaming> i'll brb
#1963 [19:00] <ZadrakosGaming> just a second
#1964 [19:00] <ZadrakosGaming> lemme restart my pc
#1965 [19:00] * snadrules [snadrules@notlogged] has joined #minecrafthelp
#1966 [19:00] <ZadrakosGaming> wait
#1967 [19:04] * ZadrakosGaming [ZadrakosGaming@notlogged] has quit. (Ping timeout: 204 seconds)
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#1970 [19:08] <ZadrakosGaming> im back
#1971 [19:09] * eee_pee [eee_pee@notlogged] has joined #minecrafthelp
#1972 [19:09] <ZadrakosGaming> ok minecraft is up
#1973 [19:09] <eee_pee> Hello?
#1974 [19:09] <ZadrakosGaming> lemme check if it works
#1975 [19:10] <ZadrakosGaming> it didnt work
#1976 [19:10] * AU518987077|MD [AU518987077|MD@notlogged] has joined #minecrafthelp
#1977 [19:10] <eee_pee> So I need help with updating my drivers
#1978 [19:11] <Clock> ZadrakosGaming, ok then you'll need to ask someone else to help you, cause i'm off to bed
#1979 [19:11] <eee_pee> okay
#1980 [19:11] <ZadrakosGaming> could it be java needing a update?
#1981 [19:11] <Clock> no
#1982 [19:12] <ZadrakosGaming> well i have no anti-virus and all malware is gone
#1983 [19:12] <ZadrakosGaming> and it dont work
#1984 [19:12] <ZadrakosGaming> maybe i need to reinstall?
#1985 [19:12] <ZadrakosGaming> sure lets try that
#1986 [19:12] * Clock [Clock@notlogged] has quit. (Read error: Connection reset by peer)
#1987 [19:13] <ZadrakosGaming> cya then clock
#1988 [19:14] * eee_pee [eee_pee@notlogged] has quit. (Quit: Web client closed)
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#1991 [19:16] <Nickname> Can somebody help me set up my Minecraft server? I can't figure out how to port forward on my Verizon router
#1992 [19:16] * Itachi [Itachi@notlogged] has joined #minecrafthelp
#1993 [19:17] <Itachi> how do u download the mod u want
#1994 [19:17] * Tecno12 [Tecno12@notlogged] has joined #minecrafthelp
#1995 [19:17] <Tecno12> hello....
#1996 [19:18] <Itachi> hi how do u download the mod u want i am on windows 10
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#1998 [19:18] <tyteen4a03> ??> Itachi MODS
#1999 [19:18] <Absol> Itachi: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2000 [19:18] <Absol> Itachi: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2001 [19:19] <Nickname> Can somebody help me set up my Minecraft server? I can't figure out how to port forward on my Verizon router
#2002 [19:19] <Tecno12> I have a pc that runs minecraft perfectly about 60fps on average but when i try and load a server resource pack like the mineplex halloween horror resource pack it just says unable to load resoure pack... and sends me back to the lobby
#2003 [19:19] <Itachi> -_- fine
#2004 [19:19] <Tecno12> is it a server issue or my computer issuse
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#2006 [19:21] * ZadrakosGaming [ZadrakosGaming@notlogged] has quit. (Ping timeout: 204 seconds)
#2007 [19:21] <Nickname> Can somebody help me set up my Minecraft server? I can't figure out how to port forward on my Verizon router
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#2009 [19:27] * ZadrakosGaming [ZadrakosGaming@notlogged] has joined #minecrafthelp
#2010 [19:27] <ZadrakosGaming> now i have a new problem
#2011 [19:27] <ZadrakosGaming> lol.
#2012 [19:28] <ZadrakosGaming> now it says "java.lang.IllegalStateException: failed to create a child loop event
#2013 [19:28] <ZadrakosGaming> "
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#2018 [19:35] * john [john@notlogged] has joined #minecrafthelp
#2019 [19:36] * john is now known as Guest77696
#2020 [19:37] * YummiGummi [YummiGummi@notlogged] has quit. (Client Quit)
#2021 [19:37] <Guest77696> I tried to log into my minecraft account (I used my email, as it said to, because I'm connected with mojang.) it said, "since this is your first time logging in here, answer these security questions", I did and it said they were incorrect. (I know they're correct btw)), so I pressed reset security questions, and I was redirected to the mojang website. I was told to enter the parent email address, and I did. then I wen
#2022 [19:38] <Guest77696> ions so we know its yo.
#2023 [19:38] <Guest77696> you*
#2024 [19:38] <Guest77696> Why prompt me with that if I went there TO change the security questions I don't know.
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#2026 [19:41] <Guest77696> I don't know how this works, but am I gonna get help anytime soon?
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#2029 [19:44] <Guest77696> Is anyone gonna help me?
#2030 [19:44] <Guest77696> Hello?
#2031 [19:44] <Guest77696> This is fucking ridiculous.
#2032 [19:44] <Absol> Guest77696: Please keep it civil
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#2034 [19:44] <SuperMarro> if anyone can help me with this crash report plz do
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#2037 [19:45] <Aud> I want to see if my server works. Can anyone join it and help me see if its working?
#2038 [19:45] <SuperMarro> Completely ignored arguments: [--nativeLauncherVersion, 286] [20:46:26] [Client thread/INFO]: Setting user: SuperMarro [20:46:26] [Client thread/INFO]: (Session ID is token:434ffba33f254693a31e0496a9cc056a:6a8bcc2abd7041389332a45bbc7956c3) [20:46:28] [Client thread/INFO]: LWJGL Version: 2.9.4 [20:46:28] [Client thread/INFO]: Reloading ResourceManager: Default [20:46:28] [Sound Library Loader/INFO]: Starting up SoundSystem... [20:
#2039 [19:45] <IR2bMLG> I can.
#2040 [19:45] <Aud> I need to whitelist you. I'll send you the server address, what's your username?
#2041 [19:45] <SuperMarro> help plz
#2042 [19:46] <Aud> thanks btw :D
#2043 [19:46] <IR2bMLG> my username is rereisawesome
#2044 [19:46] * Lord_Ralex kicked Aud from #minecrafthelp (Reason: ud :Please do not advertise)
#2045 [19:46] <IR2bMLG> lol that was rude.
#2046 [19:47] <IR2bMLG> He needed help
#2047 [19:47] <SuperMarro> yeah . right?
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#2053 [19:50] <Zeric> I need help ecause my minecraft account wont work. Ive reset my account password WITH the email and it still doesnt worl
#2054 [19:50] * OmnIcK [OmnIcK@notlogged] has joined #minecrafthelp
#2055 [19:50] <Zeric> hello
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#2057 [19:51] <Tecno12> okay so i asked a question 30 minutes ago and didnt get an answer... but others did... whats going on.?!?!?!?!?!?
#2058 [19:51] <IR2bMLG> Tecno, what was your question?
#2059 [19:51] <IR2bMLG> Because I asked a question too before and never got an answer.
#2060 [19:51] <Tecno12> i have issues with server resource packs
#2061 [19:52] <Tecno12> they say that its loading and it for say in mineplex says that failed to download resource pack and kicks me to the lobby
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#2063 [19:53] <IR2bMLG> Tecno you're probably never gonna get an answer.
#2064 [19:53] <IR2bMLG> I never did.
#2065 [19:54] <Tecno12> i know and its really sad
#2066 [19:56] <Crossbar18> im logged in to my minecraft and i lost all my texturepacks ,maps and multiplayer severs anyone help me fix this ????
#2067 [19:56] <IR2bMLG> It's just gone?
#2068 [19:56] <Crossbar18> Yes
#2069 [19:56] <Anna> IR2bMLG: I see lots of people's questions answered often, but only for those that are patient
#2070 [19:57] <Tecno12> its a glitch that windows computers with low space
#2071 [19:57] <Anna> Crossbar18: did you delete your .minecraft folder?
#2072 [19:57] <Tecno12> it will tend to delete the extra hings in minecraft Crossbar18
#2073 [19:57] <IR2bMLG> That happened to me when I updated to Windows 10, I just got my stuff back
#2074 [19:58] <Crossbar18> if i get a computer with more space or make more space can i get them back or not??
#2075 [19:58] <Tecno12> only if you re enter the servers back
#2076 [19:58] <Crossbar18> the texture packs
#2077 [19:58] <Tecno12> but no not really unless you back up your computer and are risking deleting files
#2078 [19:59] <Crossbar18> what if i get more space and re get them
#2079 [20:01] <Tecno12> then it shouldnt delete unless it is deleted from the .minecraft system flie
#2080 [20:02] <Crossbar18> Thank you Very much for all the help
#2081 [20:03] <Tecno12> yeah im the only one helping
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#2086 [20:08] <IR2bMLG> I
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#2094 [20:17] <Crossbar18> HI
#2095 [20:18] <CubeTheThird> hello Crossbar18
#2096 [20:19] * costa [costa@notlogged] has joined #minecrafthelp
#2097 [20:20] <costa> oi .... estou aqui para falar do minecraft que não esta pegando por causa do OpenGL
#2098 [20:21] <costa> o minecraft n esta pegando por causa do opengl
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#2100 [20:21] <CubeTheThird> costa, we only speak English here
#2101 [20:21] <costa> ok
#2102 [20:23] <costa> hi, my minecraft is not picking up, OpenGL ..
#2103 [20:23] <CubeTheThird> costa, do you have a dxdiag report?
#2104 [20:23] <costa> yes
#2105 [20:24] <CubeTheThird> costa, give a URL to it here
#2106 [20:24] <costa> http://paste.ubuntu.com/12760377/
#2107 [20:24] <CubeTheThird> costa, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#2108 [20:26] <costa> ok, thank you for helping me
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#2111 [20:28] <costa> this, too, and your name in minecraft?
#2112 [20:28] <costa> <CubeTheThird>
#2113 [20:28] <zachasaurus> hi I updated to windows 10 and now I can't seem to play minecraft
#2114 [20:28] <zachasaurus> http://paste.ubuntu.com/12760444/
#2115 [20:29] <CubeTheThird> costa, yes?
#2116 [20:29] <CubeTheThird> zachasaurus, one moment
#2117 [20:29] <CubeTheThird> zachasaurus, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
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#2119 [20:30] <costa> same problem as me
#2120 [20:30] <zachasaurus> ok thank you
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#2122 [20:31] <costa> you know a video card to install this update ??
#2123 [20:32] <costa> to take the OpenGL ??
#2124 [20:33] <costa> catch *
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#2126 [20:33] <CubeTheThird> costa, any AMD or Nvidia video card less than 5 years old will work
#2127 [20:34] <costa> tathank you, you can now go away
#2128 [20:34] <costa> thank you, you can now go away *
#2129 [20:34] <CubeTheThird> you're welcome
#2130 [20:35] <costa> ok ,anything back
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#2139 [20:49] <sean_> whats mojang phone number
#2140 [20:49] <CubeTheThird> sean_, there is no number. Do you need help with something?
#2141 [20:49] <sean_> my minecraft account is hacked
#2142 [20:50] <sean_> lost it all
#2143 [20:50] <CubeTheThird> sean_, what tells you that it has been hacked?
#2144 [20:50] <sean_> i can not login in for 6 weeks i cant login to my mojang
#2145 [20:50] <CubeTheThird> sean_, what is your minecraft username?
#2146 [20:51] <sean_> Sknut1999
#2147 [20:51] * osuka_ [osuka_@notlogged] has joined #minecrafthelp
#2148 [20:51] <CubeTheThird> sean_, as far as I can tell your name is still registered. Please test your email(s) here: http://www.minecraft.net/retrievename
#2149 [20:52] <sean_> okay i did that
#2150 [20:52] <sean_> it didn't work
#2151 [20:52] <sean_> anything else
#2152 [20:52] <CubeTheThird> sean_, if you aren't getting an email reply, then you'll need to email Mojang
#2153 [20:52] <CubeTheThird> ??> sean_ mojang/email
#2154 [20:52] <Absol> sean_: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2155 [20:52] <Absol> sean_: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2156 [20:53] <sean_> okay but i dont have my transaction is
#2157 [20:53] <sean_> okay but i dont have my transaction id
#2158 [20:53] <CubeTheThird> sean_, what method of payment did you use?
#2159 [20:53] <sean_> paypal
#2160 [20:53] <sean_> i bleave
#2161 [20:53] <CubeTheThird> ??> sean_ account/trans-id/paypal
#2162 [20:53] <Absol> sean_: A Paypal transaction ID is a 17 character alphanumeric code. Example: 1AB23456C7890123D
#2163 [20:53] <Absol> sean_: If you need to recover your transaction ID, log into your PayPal account and search for "Mojang" under your Transaction History.
#2164 [20:54] <sean_> this was 2 years ago
#2165 [20:54] <CubeTheThird> that's fine
#2166 [20:54] <sean_> by my mom and she does not have a paypal account
#2167 [20:54] <CubeTheThird> so then it wasn't paypal
#2168 [20:54] <CubeTheThird> sean_, wouldn't that mean your mom should have the transaction ID?
#2169 [20:55] <sean_> okay
#2170 [20:55] <sean_> so you meen its in my moms email
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#2172 [20:55] <CubeTheThird> sean_, I would expect so
#2173 [20:55] <sean_> okay
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#2183 [21:18] <Cara> Hello?
#2184 [21:19] <CubeTheThird> hello Cara
#2185 [21:19] <Cara> I can't play minecraft multiplayer servers
#2186 [21:19] <CubeTheThird> Cara, what happens when you try?
#2187 [21:20] <Cara> it says it does not have authentication, or something like that, with minecraft.net
#2188 [21:20] <CubeTheThird> Cara, did you purchase minecraft?
#2189 [21:20] <Cara> yes
#2190 [21:20] <CubeTheThird> Cara, did you change your username?
#2191 [21:21] <Cara> yes very recently
#2192 [21:21] <CubeTheThird> ??> Cara launcher/relog
#2193 [21:21] <Absol> Cara: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#2194 [21:22] <Cara> okay thank you very much <3
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#2205 [21:34] <Ben10Lmaoo> http://paste.ubuntu.com/12760847/
#2206 [21:35] <Ben10Lmaoo> my problem is thatt whenever i ry to play minecraft it keeps on telling me i have a problem that i have to fix
#2207 [21:35] <AgentFarwell> Hello, I'm being having trouble with runing minecraft the message lack of updated graphic driver. I followed steps found in the fix the problem option and here is the link of my DxDiag report. http://paste.ubuntu.com/12760841/
#2208 [21:36] <Ben10Lmaoo> huh?
#2209 [21:36] <Ben10Lmaoo> do you understand my problem
#2210 [21:37] <Ben10Lmaoo> excuse me!!!!!
#2211 [21:37] <Chromaryu> well
#2212 [21:37] <AgentFarwell> yes?
#2213 [21:37] <Chromaryu> one sec
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#2215 [21:38] <Ben10Lmaoo> my problem is that whenever i try to play minecraft this box pops up that says i need to fix the problem
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#2217 [21:38] <Ben10Lmaoo> help me!!!
#2218 [21:38] <Apls> Hello
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#2220 [21:39] <Ben10Lmaoo> helpppp
#2221 [21:39] <Apls> Does anyone know how to get onto a mojang account without answering the security questions?
#2222 [21:39] <Chromaryu> AgentFarwell: try this driver http://www.nvidia.com/download/driverResults.aspx/84891/en-us
#2223 [21:39] <Ben10Lmaoo> does anyone know what to do wit my problem
#2224 [21:39] <Chromaryu> Apls: Whats your problem
#2225 [21:39] <Chromaryu> Ben10. wait
#2226 [21:40] <Ben10Lmaoo> my problem is that whenever i try to play it says to fix the problem i have with my ame
#2227 [21:40] <Ben10Lmaoo> *game*
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#2229 [21:41] <AgentFarwell> ok
#2230 [21:41] <Apls> i am on my windows 10 computer and i want to download the windows 10 version for free but when i try to log into mojang it asks 3 security questions that i forget because it was so long ago
#2231 [21:41] <Ben10Lmaoo> what do i do??
#2232 [21:41] <Ben10Lmaoo> help me?
#2233 [21:41] <Chromaryu> Ben10Lmaoo: Unfortually, your graphic card does not support windows 10
#2234 [21:42] <Ben10Lmaoo> how do i update it
#2235 [21:42] <Apls> and when i try to reset the questions it says to get parent permission and sends an email to the parents email address with the same 3 questions that we dont know
#2236 [21:43] <Chromaryu> Ben10Lmaoo: You have to downgrade to windows 7, or upgrade hardware if you are using Desktop
#2237 [21:43] <Ben10Lmaoo> chromaryu what dp i do
#2238 [21:43] <Ben10Lmaoo> how do i upgrade hardware
#2239 [21:44] <Chromaryu> Are you using desktop?
#2240 [21:44] <Ben10Lmaoo> what do u mean?
#2241 [21:44] <Chromaryu> Desktop PC or laptop PC
#2242 [21:44] <Ben10Lmaoo> destop pc
#2243 [21:45] <Chromaryu> Then Ask PC Dealer for Upgrade
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#2245 [21:45] <Apls> Chromaryu: do you know how to help with my account issues
#2246 [21:45] <Ben10Lmaoo> how do i downgrade cause i do have a windows 7 my sister just upgraded to windows ten by downloading it and whats ur probleml
#2247 [21:46] <Chromaryu> ??> Ben10Lmaoo win/downgrade
#2248 [21:46] <Absol> Ben10Lmaoo: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2249 [21:47] <Chromaryu> ??> Apls account/challenge/reset
#2250 [21:47] <Absol> Apls: To reset your security questions, go here: https://account.mojang.com/me/changeSecretQuestions
#2251 [21:49] <Ben10Lmaoo> oh ok whsts ur problem?
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#2253 [21:49] <Chromaryu> my problem?
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#2256 [21:49] <Chromaryu> no. i don't have problem
#2257 [21:49] <Apls> when i go to that link it says i need parent's permission and the email it sends to the parents e mail address has the same 3 security questions
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#2259 [21:50] <Apls> it just goes in circles of the same 3 security questions
#2260 [21:50] <Apls> that idk because it was like 2 or 3 years ago that i bought minecraft
#2261 [21:50] <Ardalania> how do i log into minecraft if i put in the correct log information
#2262 [21:51] <Ardalania> it keeps saying unknown login
#2263 [21:51] <Chromaryu> ??> Apls account/reset-email
#2264 [21:51] <Absol> Apls: You can reset your Mojang account email by going here: https://account.mojang.com/changeemail/request
#2265 [21:51] <Chromaryu> Ardalania: Launcher login?
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#2267 [21:51] <Ardalania> i have to reset my email?
#2268 [21:51] <Apls> Following that link brings me to the same security questions
#2269 [21:52] <Chromaryu> Ardalania: no
#2270 [21:52] <Ardalania> Is it because i have void laucher? is it messing up my login.
#2271 [21:54] <Chromaryu> ??> Apls account/forgot-login
#2272 [21:54] <Absol> Apls: If you forgot you login credentials please read: https://help.mojang.com/customer/portal/articles/329527-forgot-minecraft-login.
#2273 [21:54] <Absol> Apls: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#2274 [21:55] <Chromaryu> Ardalania: Try Official Launcher
#2275 [21:55] <Ardalania> how do i speak to someone from mojang? ive looked at help pages but they dont help
#2276 [21:55] <Ardalania> okay
#2277 [21:55] <AgentFarwell> Chromayu: The graphic controller says that the graphic hardware is not compatible
#2278 [21:57] <Chromaryu> Hm
#2279 [21:57] <Ardalania> says login and username is incorrect. ive used the same login 10 minutes ago and it worked. now it doesnt work. ive reset my password and everything
#2280 [21:58] <tyteen4a03> ??> Ardalania login/throttle
#2281 [21:58] <Absol> Ardalania: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2282 [21:58] <Absol> Ardalania: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2283 [21:58] <Ardalania> okay...
#2284 [21:58] <Apls> am I screwed because every link i try has those security questions that i can't answer
#2285 [21:59] <tyteen4a03> ??> Apls account/send-email
#2286 [21:59] <Absol> Apls: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#2287 [21:59] <Absol> Apls: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#2289 [22:01] <Apls> Thank you
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#2294 [22:05] <Turtleconductor> I really need help. My minecraft isn't working very properly and it keeps crashing before it starts up. It is saying that it has to do something with my driver being outdated and I don't know what it means. Here is the DxDiag report: http://paste.ubuntu.com/12760932/
#2295 [22:05] <tyteen4a03> Turtleconductor, your GPU is not supported in Windows 10
#2296 [22:06] <Turtleconductor> What do you mean?
#2297 [22:06] <tyteen4a03> Turtleconductor, either downgrade to Windows 8.1/7, or get a new computer
#2298 [22:06] <Bugboy1028> ??> Turtleconductor win/downgrade
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#2300 [22:06] <Absol> Turtleconductor: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2301 [22:06] <Turtleconductor> It was working just earlier today though
#2302 [22:06] <Turtleconductor> So that is not it.
#2303 [22:06] <Turtleconductor> This is the first time i've had this problem
#2304 [22:07] <Turtleconductor> I've had windows 10 for more than a month now and minecraft has worked
#2305 [22:08] <Turtleconductor> ...
#2306 [22:09] <tyteen4a03> Turtleconductor, according to Intel, your GPU is not supported by them; Minecraft is not supposed to work with your GPU
#2307 [22:09] <tyteen4a03> Turtleconductor, however, you should still be able to play Minecraft: Windows 10 edition
#2308 [22:09] <Turtleconductor> Hmm... Its always been working though...
#2309 [22:10] <Turtleconductor> After I updated Java or something it didn't work...
#2310 [22:10] <tyteen4a03> Turtleconductor, you may have upgraded from Windows 8.1 to Windows 10
#2311 [22:10] <tyteen4a03> ??> Turtleconductor win/downgrade
#2312 [22:10] <Absol> Turtleconductor: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2313 [22:10] <tyteen4a03> Turtleconductor, try to see if you can downgrade to 8.1
#2314 [22:11] <Turtleconductor> Um... I don't that thats the issue though... I know you are the expert here but this time I think youre wrong... :(
#2315 [22:11] <Lord_Ralex> Sadly, he's not
#2316 [22:11] <tyteen4a03> Turtleconductor, see for yourself: http://www.intel.com/support/graphics/sb/CS-034343.htm
#2317 [22:12] <tyteen4a03> Turtleconductor, your GPU belongs to Pentium B900 Series
#2318 [22:12] <Turtleconductor> Btw I upgraded from Windows 7 to windows 10
#2319 [22:12] <tyteen4a03> Turtleconductor, then downgrade to Windows 7
#2320 [22:12] <tyteen4a03> Turtleconductor, we do not support anything that is not officially supported by the relevant manufacturers
#2321 [22:12] <tyteen4a03> Turtleconductor, it is normal for Minecraft to stop working for your system; just because you got lucky some time doesn't mean it will always be reproductible
#2322 [22:13] <tyteen4a03> *to not work
#2323 [22:13] <Turtleconductor> Thats very suspicious though... Its been working for a while now I don't think its luck
#2324 [22:14] <Extreme> Turtleconductor: If it worked previously, you should revert the driver back to when it did work
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#2326 [22:14] <Ardalania> i have windows 10 as well..
#2327 [22:14] <Turtleconductor> um question... how do I do that?
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#2329 [22:16] <Extreme> Turtleconductor: The drivers from Windows Update only come with OpenGL if the manufacturers decice to ship them with it, and in certain cases they do not.
#2330 [22:16] <Extreme> Turtleconductor: See: http://windows.microsoft.com/en-us/windows/restore-driver-previous-version
#2331 [22:16] <Turtleconductor> And also how did you know my GPU belonged to Pentium B900 series?
#2332 [22:17] <tyteen4a03> Turtleconductor, by reading your DxDiag report
#2333 [22:17] <Turtleconductor> where in it?
#2334 [22:18] <tyteen4a03> Turtleconductor, your processor is Intel(R) Pentium(R) CPU B940, which ships with an Intel HD Graphics GPU
#2335 [22:18] <tyteen4a03> Turtleconductor, in the link you just gave us
#2336 [22:18] <Turtleconductor> Yeah you got it wrong. Earlier you said it was in Pentium B900 series
#2337 [22:19] * Ben10Lmaoo [Ben10Lmaoo@notlogged] has quit. (Ping timeout: 204 seconds)
#2338 [22:19] * Lord_Ralex kicked Turtleconductor from #minecrafthelp (Reason: urtleconductor :At this point, take the advice or stop)
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#2341 [22:20] <Turtleconductor> Hello again
#2342 [22:20] <Turtleconductor> and you shouldn't kick me...
#2343 [22:20] <Lord_Ralex> Turtleconductor, go back to Windows 7, or install 8.1. That is your only option.
#2344 [22:20] <Turtleconductor> And you dont' seem like an expert
#2345 [22:20] <Bugboy1028> Tell us why we shouldn't kick you?
#2346 [22:21] <Bugboy1028> ...
#2347 [22:21] <Lord_Ralex> Turtleconductor, learn to read what Intel says then, and stop being a smartass, and I won't
#2348 [22:21] <Turtleconductor> Tell me why you should?
#2349 [22:21] <Chromaryu> ??> Turtleconductor win/downgrade
#2350 [22:21] <Absol> Turtleconductor: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2351 [22:21] <Chromaryu> ^^
#2352 [22:21] <Ardalania> can everyone just be professional please
#2353 [22:21] <Lord_Ralex> Turtleconductor, http://www.intel.com/support/graphics/sb/CS-034343.htm will clearly state your GPU is not supported on 10
#2354 [22:21] <Turtleconductor> Thank you Ardalania
#2355 [22:22] <Turtleconductor> :)
#2356 [22:22] <Turtleconductor> It seems your the only professional one here.
#2357 [22:22] * Lord_Ralex kicked Turtleconductor from #minecrafthelp (Reason: urtleconductor :Here is the door)
#2358 [22:23] <tyteen4a03> Ardalania, contrary to popular belief about how CS should work, since none of us are paid here, we don't have time for people who'd like to be smartasses
#2359 [22:23] <Lord_Ralex> If he wants to believe he knows better, then he can figure it out
#2360 [22:23] <Ardalania> so i was told i had to wait three hours before i log back in or attempt to. in that case, what if it doesnt work again
#2361 [22:23] <AgentFarwell> Excuse me, is the intel pentium N3540 GPU supported on windows 10?
#2362 [22:23] <tyteen4a03> Ardalania, you email Mojang
#2363 [22:23] <tyteen4a03> Ardalania, but usually it should work
#2364 [22:23] <tyteen4a03> AgentFarwell, Bay Trail, yes
#2365 [22:23] <tyteen4a03> AgentFarwell, see http://www.intel.com/support/graphics/sb/CS-034343.htm
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#2367 [22:25] <Ardalania> how could i possibly explain to MOJANG my problem? theres no forums or anything explaining my problem..
#2368 [22:25] <tyteen4a03> Ardalania, just state you've been locked out
#2369 [22:26] <AgentFarwell> ok, I was asking because I have the lack of updated graphics drivers
#2370 [22:26] <tyteen4a03> ??> AgentFarwell win/dxdiag
#2371 [22:26] <Absol> AgentFarwell: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2372 [22:26] <Ardalania> theyll say to reset my password and email.. which ive done..
#2373 [22:26] <tyteen4a03> Ardalania, have you already emailed Mojang? Or is that your speculation?
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#2375 [22:28] <Ardalania> ive had different problems in the past, emailed them nothing back and ya thatd be my speculation
#2376 [22:28] <AgentFarwell> Yes I did that here is my dxdiag: http://paste.ubuntu.com/12760841/
#2377 [22:30] <tyteen4a03> ??> Ardalania account/send-email
#2378 [22:30] <Absol> Ardalania: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#2379 [22:30] <Absol> Ardalania: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2380 [22:30] <tyteen4a03> Ardalania, if you did not use this form, they did not receive it
#2381 [22:30] <AgentFarwell> Excuse me, but I got to go
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#2383 [22:31] <Ardalania> my transaction id?
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#2385 [22:31] <tyteen4a03> ??> Ardalania account/trans-id
#2386 [22:31] <Absol> Ardalania: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#2387 [22:32] <tyteen4a03> Ardalania, you would be better off waiting for three full hours before proceeding to emailing mojang
#2388 [22:33] <Ardalania> okay i probably wont be able to get my transaction id because i bough minecraft years back.. i also changed my email address
#2389 [22:33] <Ardalania> ill just wait three hours and see what happens.
#2390 [22:34] <Ardalania> seems like the only option i have right now
#2391 [22:35] <tyteen4a03> Ardalania, you can email them anyway to see what happens after the 3 hours
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#2396 [22:37] <Ardalania> i cant email them. dont know my login and that has the date i bought minecraft. which would help get my transaction id which i dont have
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#2403 [22:38] <tyteen4a03> Ardalania, in which year did you buy Minecraft?
#2404 [22:39] <tyteen4a03> Ardalania, what payment method did you use?
#2405 [22:39] <Ardalania> i dont know
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#2407 [22:39] <Ardalania> i used debit card/ credit card
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#2409 [22:39] <tyteen4a03> Ardalania, email them anyway
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#2411 [22:39] <MarioGames> this is an 2012 lenovi with intel driver and i could not update it to play minecrat.
#2412 [22:40] <Ardalania> okay tyteen4a03
#2413 [22:40] <tyteen4a03> ??> MarioGames win/dxdiag
#2414 [22:40] <Absol> MarioGames: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2415 [22:40] <logan_lewis> HI i reedemed my code for windows 10 editon but it will not allow me to downlaod it for free what do i do
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#2417 [22:40] <logan_lewis> minecraf windows ten editon
#2418 [22:40] <MarioGames> I try that already & no driver available.
#2419 [22:41] <logan_lewis> great
#2420 [22:41] <tyteen4a03> logan_lewis, did you redeem it at the Windows store?
#2421 [22:41] <tyteen4a03> MarioGames, you are supposed to give the dxdiag report to us
#2422 [22:41] <logan_lewis> yes i did
#2423 [22:41] <logan_lewis> i dont know what that meands
#2424 [22:41] <logan_lewis> means
#2425 [22:42] <MarioGames> http://paste.ubuntu.com/12761071/
#2426 [22:42] <logan_lewis> Who is that fore
#2427 [22:43] <tyteen4a03> logan_lewis, go to Windows Store and download MC: Win 10 Beta from there
#2428 [22:43] <MarioGames> anybody that can help me to run the game on this computer.
#2429 [22:43] <tyteen4a03> MarioGames, your GPU is not supported in Windows 10
#2430 [22:43] <tyteen4a03> MarioGames, either downgrade to Windows 7, or get a new computer
#2431 [22:43] <MarioGames> how can downgrade?
#2432 [22:43] <logan_lewis> Yes but i have to buy it and i am supposed to get it fore free but my code did not go through and i can not reedeme it again
#2433 [22:43] <tyteen4a03> ??> MarioGames win/downgrade
#2434 [22:43] <Absol> MarioGames: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2435 [22:43] <tyteen4a03> logan_lewis, are you sure you are logged into the correct Microsoft Account on your computer?
#2436 [22:43] <MarioGames> thank you.
#2437 [22:44] <logan_lewis> Yes
#2438 [22:44] <tyteen4a03> ??> logan_lewis account/support/microsoft
#2439 [22:44] <Absol> logan_lewis: To contact Xbox support, click here: https://support.xbox.com
#2440 [22:44] <tyteen4a03> logan_lewis, contact Xbox support with the code
#2441 [22:44] <logan_lewis> K Thank you
#2442 [22:45] <logan_lewis> That had nothing to do with anything
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#2444 [22:46] <intelshock10> minecraft crashes upon clicking "Play"
#2445 [22:46] <intelshock10> here is a url of my dxdiag
#2446 [22:46] <intelshock10> http://paste.ubuntu.com/12761121/
#2447 [22:47] <logan_lewis> What do i do
#2448 [22:47] <tyteen4a03> logan_lewis, contact Xbox support with the code
#2449 [22:47] <tyteen4a03> intelshock10, your GPU is not supported in Windows 10
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#2451 [22:47] <tyteen4a03> intelshock10, either downgrade to Windows 8.1/7, or get a new computer
#2452 [22:47] <tyteen4a03> ??> intelshock10 win/downgrade
#2453 [22:47] <Absol> intelshock10: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2454 [22:47] <intelshock10> ok thanks guys
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#2456 [22:49] <Ardalania> Just sent an email to mojang. Hopefully someone can help soon. I just wanna say Thank You to everyone for trying to help me i truely apreciate it.
#2457 [22:49] <Ardalania> Maybe tomorrow my Credentials will be fixed and i can log back into minecraft
#2458 [22:50] <Ardalania> but thank you all so much! im just gonna log out now cause all this is given me a headache.
#2459 [22:51] <logan_lewis> isnt there just any way to redo the code
#2460 [22:51] <tyteen4a03> logan_lewis, no
#2461 [22:51] <tyteen4a03> logan_lewis, you must contact Xbox support
#2462 [22:52] <logan_lewis> great thats just great
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#2470 [23:13] <ThePickleGamer> Hi I was just having problems I downloaded the application to check the drivers and got the correct kind but my minecraft still wont work
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#2472 [23:15] <ThePickleGamer> http://paste.ubuntu.com/12761264/ I downloaded the application to check my drivers and got the correct ones but my minecraft still wont work
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#2478 [23:34] <kittywaves> what does it mean when it says java.net.ConnectException: Connection timed out: no futher information:
#2479 [23:34] <Jasmine_> Um well i just downloaded windows 10 and i loaded up my minecraft then it said "minecraft has crashed you have mods installed so contact mod creator" so i get that a lot and i just loaded minecraft again. This time i didn't have mods but it said my driver was not updated
#2480 [23:35] <Jasmine_> I have opened it up and followed the sites instructions but nothing yet.
#2481 [23:35] <kittywaves> what does it mean when it says java.net.ConnectException: Connection timed out: no futher information:
#2482 [23:36] <Jasmine_> You have lost connection Kitty
#2483 [23:36] <Jasmine_> xD
#2484 [23:36] <kittywaves> we called my internet and it works fine
#2485 [23:36] <Jasmine_> Oh
#2486 [23:36] <kittywaves> :)
#2487 [23:36] <Jasmine_> I'm not sure than
#2488 [23:36] <kittywaves> yah
#2489 [23:36] <Jasmine_> My minecraft isn't working ._.
#2490 [23:36] <kittywaves> it sucks
#2491 [23:36] <Jasmine_> IM JUST A KID WHO WANT'S TO PLAY D:
#2492 [23:37] <Jasmine_> But yeah...
#2493 [23:37] <kittywaves> yah and when I play singleplayer nit crashes
#2494 [23:37] <Jasmine_> Do you have mods?
#2495 [23:37] <kittywaves> well I use to but i deleted everything and it still dosent work
#2496 [23:37] <Jasmine_> Weird..
#2497 [23:38] <kittywaves> yah.
#2498 [23:38] <Jasmine_> I use mods + shaders everything works fine
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#2500 [23:38] <kittywaves> i use opti fine well i use to
#2501 [23:38] <Jasmine_> But i get that when i loose connection from my internet like when it goes down
#2502 [23:38] <Jasmine_> I just want to play Minecraft why you do dis to me Windows 10?!
#2503 [23:39] <kittywaves> weird and it use to say java.lang.illegal sate thing
#2504 [23:39] <Jasmine_> o-o
#2505 [23:39] <kittywaves> i just want to play mc and record mc vids
#2506 [23:39] <Jasmine_> IKR
#2507 [23:39] <Jasmine_> But nooooo Minecraft just doesn't work with Windows 10 -.-
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#2509 [23:40] <kittywaves> it sucks I might buy a new pc if i get money
#2510 [23:41] <Jasmine_> Oh wow
#2511 [23:41] <Jasmine_> Nah i might just re-install Minecraft
#2512 [23:41] <kittywaves> i did that 4 times
#2513 [23:42] <Jasmine_> Do you have Skype?
#2514 [23:42] <kittywaves> did u update java jasmine
#2515 [23:42] <Jasmine_> Java i have to update :o
#2516 [23:42] <kittywaves> no i have to leave bye
#2517 [23:42] <Jasmine_> It has to do with my "drivers" tho
#2518 [23:42] <Jasmine_> Bye
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