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#7 [00:18] <Khorax> Howdy
#8 [00:19] <Khorax> Oh, I see. There are issues. I noticed there are some people playing on my multiplayer server. Is it that folks can't log in, but can stay logged in once logged in?
#9 [00:20] <webrosc> yup
#10 [00:21] <Khorax> Alrighty. Sorry for asking the question that everyone has asked a million times already :D
#11 [00:21] <Khorax> Thank you.
#12 [00:21] <webrosc> normally people ask why they can't login, and when will it be fixed lol
#13 [00:24] <Khorax> Well, there's an automated message that says that.
#14 [00:24] <webrosc> yeah that doesn't normally stop them ;)
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#16 [00:25] <FiangJr> hi
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#18 [00:27] <Khorax> Well, thanks again :D
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#23 [00:38] <SeungHwan> why don't connect main client sever ?
#24 [00:38] <SeungHwan> maintenance ?
#25 [00:38] <webrosc> read the message welcoming you to this channel
#26 [00:38] <webrosc> it explains why you can't login
#27 [00:40] <SeungHwan> i connect minecraft FTB mod client, this message "offline mod connect ? / yes or no "
#28 [00:40] <SeungHwan> another client too
#29 [00:41] <webrosc> we don't ddo modded support here
#30 [00:41] <webrosc> and if you read the message you would see the minecraft servers are having issues
#31 [00:41] <webrosc> hence why you can't login
#32 [00:43] <SeungHwan> server green
#33 [00:43] <SeungHwan> minecraft server maintenance ?
#34 [00:43] <webrosc> SeungHwan, see https://help.mojang.com/
#35 [00:44] <SeungHwan> thanks
#36 [00:44] <webrosc> that was hard work
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#40 [00:47] <brandon1892> does anyone know how i would log into my own server? its ran on the same machine as the game
#41 [00:48] <brandon1892> its saying authentication failed
#42 [00:48] <webrosc> the login servers are down, as the message said when you joined this channel
#43 [00:48] <brandon1892> does anyone know when it will be back?
#44 [00:48] <brandon1892> ive been waiting hours
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#46 [00:48] <webrosc> read the message
#47 [00:49] <brandon1892> what message?
#48 [00:49] <brandon1892> what message?
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#50 [00:49] <webrosc> This service is down! We are doing our very best to resolve the issue as soon as possible.
#51 [00:49] <webrosc> hmm.... my copy paste failed from chat there
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#65 [01:18] <mvaillette> I'm bought minecraft for a friend... she is getting this error on launch: Error: "Could not find or load main class net.minecraft.client.main.Main"
#66 [01:19] <AJsuperwolf12> I loaded my mods correctly but it takes forever to load in my load ( I didn't even get in it yet ) How can I fix it?
#67 [01:19] <AJsuperwolf12> load is world
#68 [01:20] <AJsuperwolf12> but it takes forever to load in my world
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#71 [01:29] <AJsuperwolf12> I loaded my mods correctly but it takes forever to load in my world ( I didn't even get in it yet ) How can I fix it?
#72 [01:38] <AJsuperwolf12> Is anyone actually there?
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#90 [02:30] <Thadious> i cant log onto any multiplayer servers it says invalid login please try reseting minecraft and i did but it still doesnt work... any ideas?
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#93 [02:31] <Thadious> kaname any ideas?
#94 [02:32] <Thadious> it says invalid session
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#97 [02:44] <T4> This is +m right?
#98 [02:44] * Glock [Glock@notlogged] has joined #minecrafthelp
#99 [02:44] <Glock> Is minecraft down?
#100 [02:44] <Glock> As in the servers
#101 [02:45] <T4> Yes
#102 [02:45] <Glock> Or is it just verizon doing weird shit
#103 [02:45] <Absol> Glock: Please keep it civil
#104 [02:45] <Glock> Civil? How am i uncivil?
#105 [02:45] <Glock> I am no barbarian
#106 [02:46] <T4> ``message Mojang services are currently experiencing issues. You will NOT be able to log in or join servers. We do not know the cause of the issue, nor when it will be fixed.
#107 [02:47] <Glock> Soooo will the authentication servers be up by tomorrow? Or i should say later on todat
#108 [02:47] <Glock> today*
#109 [02:47] <T4> Should be the case
#110 [02:47] <Glock> Also....How long do you guys 'work' as admins.
#111 [02:47] <Glock> If you don't mind answering
#112 [02:48] <T4> ``message Mojang services are currently experiencing issues. You will NOT be able to log in or join servers. We do not know the cause of the issue, nor when it will be fixed. During this time, #minecrafthelp will not provide technical support; please come back after the outage has been resolved.
#113 [02:48] <T4> Glock, we are volunteers
#114 [02:48] <Glock> I know. But don't you get paid?
#115 [02:48] <T4> Nope
#116 [02:48] <Glock> O.o
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#118 [02:48] <Glock> I know the admins on the ToS forums get paid, so i figured you would.
#119 [02:48] <Glock> (Town of Salem)
#120 [02:48] <T4> We are not ToS, are we? ;)
#121 [02:49] <Glock> Well, I guess you could say that. But, I think the better should be paid :)
#122 [02:49] <Methusalem> Hey Guys. Some "Programmer" from Mojang here ?
#123 [02:49] <T4> Nope
#124 [02:50] <T4> I'm going to close the channel, if you have any other questions regarding how we work, check out minecraftirc.net
#125 [02:50] <Glock> What does greybot do? I have only seen AuBot speak
#126 [02:50] * kusanagi [kusanagi@notlogged] has quit. (Ping timeout: 190 seconds)
#127 [02:50] <T4> He is a bot
#128 [02:50] <Glock> But he doesn't speak
#129 [02:50] <T4> You just don't know how to trigger him ;)
#130 [02:50] <Glock> How so?
#131 [02:51] <Glock> How do i*
#132 [02:51] <T4> We aren't telling
#133 [02:51] <Glock> :(
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#135 [02:51] <T4> Alright, channel is muted. Now back to life is strange
#136 [02:51] <T4> Alright, channel is muted. Now back to life is strange
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#199 [05:12] <T4> ``message
#200 [05:16] <Andrio> T4...
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#204 [05:24] <Leonellus13> I need help with my Graphics Driver. I got this link to my DxDiag
#205 [05:24] <Leonellus13> http://paste.ubuntu.com/12875894/
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#224 [06:11] <emeraldgamezzz> http://paste.ubuntu.com/12875358/
#225 [06:12] <emeraldgamezzz> can you see what te false it
#226 [06:12] <Andrio> emeraldgamezzz, I'm afraid your graphics hardware is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#227 [06:12] <emeraldgamezzz> oooh
#228 [06:13] <emeraldgamezzz> can i upgrADE MY HARDWARE SOFTWARE
#229 [06:13] <Andrio> Hardware software?
#230 [06:13] <emeraldgamezzz> yes
#231 [06:14] <emeraldgamezzz> graphics hardware i mean
#232 [06:14] <emeraldgamezzz> srry
#233 [06:14] <Andrio> mm
#234 [06:15] <Andrio> Not on a laptop.
#235 [06:15] <emeraldgamezzz> oke
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#238 [06:18] <captain5000> I can't reset my password for mojang
#239 [06:20] <captain5000> hey help me you fucks
#240 [06:20] <Absol> captain5000: Please keep it civil
#241 [06:22] <Andrio> What happens when you try?
#242 [06:23] <captain5000> It says it was successfuly changed, but when I try to login, it says password incorrect
#243 [06:24] <Andrio> ??> captain5000 login/throttle
#244 [06:24] <Absol> captain5000: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#245 [06:24] <Absol> captain5000: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#246 [06:26] <captain5000> oh okay, thanks
#247 [06:26] <captain5000> it doesn't say anything about that, it just says password ncorrect
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#249 [06:27] <Andrio> Bum.
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#272 [07:23] <home2015_king> minecraft를 하여야 하는데 windows 10이 필요하다.
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#278 [07:35] <Lackieson> Hello i need Legacy for mc
#279 [07:35] <Lackieson> My minecraft doesnt starting
#280 [07:35] <Lackieson> the link please
#281 [07:36] <Lackieson> ??
#282 [07:36] <Andrio> Legacy?
#283 [07:36] <Lackieson> yes
#284 [07:36] <Lackieson> card driver..
#285 [07:36] <Andrio> Oh
#286 [07:36] <Andrio> ??> Lackieson win/DXDiag
#287 [07:36] <Absol> Lackieson: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#288 [07:36] <Lackieson> ok thanks guys
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#292 [07:39] <Lackieson> http://paste.ubuntu.com/12876431/
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#295 [07:40] <helppls> So I take it that this is the official help request place, if I cant find an answer to my question in the FAQ?
#296 [07:40] <Lackieson> http://paste.ubuntu.com/12876431/ guys
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#298 [07:40] <Lackieson> hello? http://paste.ubuntu.com/12876431/
#299 [07:41] <helppls> My Problem is with my account, to which I can't obtain access- even though I can successfully reset the password by email, when i try to enter said password into the logon site - It will not accept it.
#300 [07:41] <helppls> I initially bought my account from minecraft.net ages past.
#301 [07:41] <Andrio> Lackieson, your graphics card is not supported on Windows 7
#302 [07:41] <helppls> and when i try to log on there, it says that I allready migrated it (which is true)
#303 [07:41] <Andrio> You'll need a new one.
#304 [07:41] <Andrio> ??> helppls login/throttle
#305 [07:41] <Absol> helppls: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#306 [07:41] <Absol> helppls: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#307 [07:41] <Lackieson> Yes but Legacye
#308 [07:42] <Lackieson> Is worked
#309 [07:42] <Lackieson> i having another pc and i have this problem too i go this channel and then giving me guys link
#310 [07:42] <helppls> Aha, this is new to me Absol , thanks alot :)
#311 [07:42] <Lackieson> I downloaded this than ist working
#312 [07:43] <Lackieson> i forget this downloa link
#313 [07:44] <Lackieson> guys not ignore me pls..
#314 [07:45] <Andrio> Well, the alternative is saying I have no other solution, and then people leave.
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#317 [07:47] <Lackieson> hello... my driver card http://paste.ubuntu.com/12876431/
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#325 [07:59] <legacy> Hey guys
#326 [07:59] <legacy> I need Legacy card driver pelase.
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#337 [08:08] <CrystalMare> legacy, rejoining with a new nickname doesn't fool anyone
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#340 [08:12] <ErZaTurnz> Need help cant connect login to minecraft account
#341 [08:13] * Lackieson [Lackieson@notlogged] has joined #minecrafthelp
#342 [08:13] <Lackieson> ok
#343 [08:13] <Lackieson> Emm can anything give me legacy link please for download
#344 [08:14] <Lackieson> ??
#345 [08:15] <Lackieson> http://paste.ubuntu.com/12876431/
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#347 [08:16] <Lackieson> http://paste.ubuntu.com/12876431/ please help me guys...
#348 [08:16] <CrystalMare> Lackieson, there's no legacy driver for that card.
#349 [08:16] <Lackieson> crystal
#350 [08:17] <Lackieson> I have this problem i go this channel and one give me link the name is legacy
#351 [08:17] <Lackieson> display driver and i download this and than working
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#353 [08:17] <Lackieson> can you give me the link and i checking?
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#355 [08:17] <CrystalMare> I have no clue what you want
#356 [08:17] <CrystalMare> Explain in ENGLISH
#357 [08:18] <Lackieson> can you german?
#358 [08:18] <CrystalMare> I can read it, yes
#359 [08:18] <CrystalMare> Writing not the best
#360 [08:18] <Lackieson> ok i read now german
#361 [08:19] <Lackieson> Also früher hatte ich auch das Problem... ich bin in diesen Channel rein gegangen und habe den Link wo DxDiag ist ihn gegeben dann hat er mir so ein Legacy link gegeben und dann bin ich da rauf gegangen habe es mir gedownloadet und dann funktoniertete es
#362 [08:21] <CrystalMare> Ist das der gleiche rechner ?
#363 [08:21] <Lackieson> Ja
#364 [08:21] <Lackieson> und die gleiche Grafikkarte.
#365 [08:22] <Chromaryu> Advice: This channel only accepts English
#366 [08:22] <CrystalMare> Du kannst das hier probieren
#367 [08:22] <CrystalMare> http://www2.ati.com/drivers/auto/autodetectutility.exe
#368 [08:22] <CrystalMare> Das program sucht selber ob es betrieber gibt fur deine karte
#369 [08:23] <Lackieson> ne gibt es nicht steht da aber trotzdem funktonierte das mal mit irgendwie Legacy
#370 [08:24] <Lackieson> .
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#380 [08:36] <Crim> internal exception java.lang.nullpointerexception
#381 [08:36] <Crim> Can anyone help me?
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#384 [08:38] <Crim> Can anyone help me with the internal exception java.lang.nullpointerexception thing `-`
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#387 [08:42] <CrystalMare> Crim
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#389 [08:42] <CrystalMare> That's a java exception
#390 [08:42] <CrystalMare> we need the entire stacktrace
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#403 [09:02] <CJ0200> Help-me
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#406 [09:02] <CJ0200> Help-me
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#411 [09:07] <backus2> hi, i have an issue, i dont remember my password, and when i ask mojang to send me an email to reset it, i dont recieve it.
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#417 [09:09] <backus2> and its not in my junkmail
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#421 [09:12] <backus2> anyone?
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#437 [09:24] <Gunz4rob> http://paste.ubuntu.com/12877037/
#438 [09:25] <Gunz4rob> drivers are not updating, need help :)
#439 [09:25] <Chromaryu> Gunz4rob: unfortunately, Your Graphic board does not support Win10
#440 [09:26] <Gunz4rob> So if i have windows 7, i could play the game
#441 [09:26] <Gunz4rob> ?
#442 [09:26] <Chromaryu> yea
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#444 [09:26] <Chromaryu> ??> Gunz4rob win/downgrade
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#446 [09:26] <Absol> Gunz4rob: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#450 [09:33] <Remponator> Hey Guys. I try to log into minecraft, use the right username and the right password, but I always get the error that it's incorrect. I also changed the password, but I still get the same issue.
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#466 [10:01] <Jack> HELPPPPPPPPPPPPPPPP
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#468 [10:01] <Killua> Help Please
#469 [10:02] <Guest65964> How do you need help?
#470 [10:02] <Killua> The error
#471 [10:02] <Guest65964> Your mom
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#473 [10:02] <Killua> Bad |Video card
#474 [10:02] <CubeTheThird> Killua, do you have a dxdiag report?
#475 [10:02] <Killua> no
#476 [10:02] <CubeTheThird> ??> Killua win/dxdiag
#477 [10:02] <Absol> Killua: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#480 [10:06] <Killua> now i have a dxdiag report
#481 [10:06] <CubeTheThird> Killua, give a URL to the report here
#482 [10:06] <Killua> ok
#483 [10:06] <Killua> http://paste.ubuntu.com/12877317/
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#486 [10:08] <CubeTheThird> Killua, one moment
#487 [10:08] <CubeTheThird> Killua, download and install https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
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#489 [10:08] <Killua> ok
#490 [10:08] <CubeTheThird> Killua, and please note, your graphics chipset is old and not supported past windows 7, so it is not recommended to upgrade beyond what you have
#491 [10:09] <Killua> ok
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#493 [10:09] <Killua> i will install
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#504 [10:18] <hh> hello when i change items i cant see the name of the item halp
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#506 [10:21] <hh> can someone read my comment
#507 [10:24] <hh> no ?
#508 [10:24] <hh> k
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#520 [10:40] <Madmosd> Hi there i got gold on my gt but my son plays mincraft on my gt if i give him his own does he still have gold features
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#523 [10:42] <CubeTheThird> Madmosd, what do you mean by 'gt'?
#524 [10:42] <Madmosd> Sorry xbox game tag im new to all this
#525 [10:43] <Lord_Ralex> Madmosd, his xbox account would need to have gold in order to use those features
#526 [10:44] <Madmosd> Right i see and how does he go about joining a server so he can play with others
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#529 [10:46] <Lord_Ralex> He needs to add people to his friends list, so they can invite him to their game.
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#532 [10:48] <zazugue> Hellow guys
#533 [10:48] <Madmosd> So if he puts the game tag names on the forum and asks they might let him play
#534 [10:48] <Indian23> hi
#535 [10:48] <Indian23> hi
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#537 [10:48] <Indian23> Is there a time limit to change the minecraft username?
#538 [10:49] <Lord_Ralex> Madmosd, yes
#539 [10:49] <Lord_Ralex> Indian23, you can change your name every 30 days.
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#541 [10:49] <Indian23> For how many days?
#542 [10:49] <Lord_Ralex> Indian23, there is no limit outside of that.
#543 [10:49] <Indian23> ok, only every 30 days, we can change it as many times as possible?
#544 [10:50] <Madmosd> Brilliant thank u for your help
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#547 [10:50] <Lord_Ralex> Indian23, you can change it, wait 30 days, change it again, and repeat as many times as you really want.
#548 [10:51] <Indian23> OK, thanks :)
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#551 [10:53] <turtle_human> i downloaded minecraftforge but every time i start minecraft it dosnt start
#552 [10:54] <CubeTheThird> ??> turtle_human mods
#553 [10:54] <Absol> turtle_human: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#554 [10:54] <Absol> turtle_human: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#555 [10:54] <turtle_human> yes i have mods
#556 [10:55] <CubeTheThird> turtle_human, read what Absol said
#557 [10:55] * An_Angry_Brit [An_Angry_Brit@notlogged] has joined #minecrafthelp
#558 [10:55] <turtle_human> i wath nicsgames
#559 [10:55] * IssacChan [IssacChan@notlogged] has joined #minecrafthelp
#560 [10:55] <turtle_human> i watch nicsgames
#561 [10:56] <CubeTheThird> good for you
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#563 [10:57] <turtle_human> i cant sytart minecraft because of forge
#564 [10:57] <stampy__> ik start mijn minecraft op en er staat kan geheugen niet vinden wat moet ik doen?
#565 [10:57] <zazugue> Question : Usually, Mojang's support answer after how much time?
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#567 [10:57] <CubeTheThird> <Absol> turtle_human: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#568 [10:57] <CubeTheThird> <Absol> turtle_human: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#569 [10:58] <CubeTheThird> zazugue, see https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
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#572 [10:58] <saschaschmitz> mahlzeit...ich kann minecraft nicht öffnen da mir gesagt wird meine treiber wären nicht aktuallisiert...hab grad dieses Ubuntu Pastebin gemacht und komm immernoch nicht weiter
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#574 [10:59] <zazugue> Thank you, soo look like very long time ...
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#577 [11:00] <Hadi> Hello
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#579 [11:00] <Hadi> http://paste.ubuntu.com/12876431/
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#581 [11:00] <saschaschmitz> http://paste.ubuntu.com/12877590/
#582 [11:02] <Qball> why does everyone use paste.ubuntu and not pastebin
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#584 [11:02] <Hadi> http://paste.ubuntu.com/12876431/ hello pls help
#585 [11:02] <CubeTheThird> because of the ads on pastebin
#586 [11:02] <CubeTheThird> Hadi, one moment
#587 [11:02] <Hadi> ok thank you
#588 [11:02] <CubeTheThird> Hadi, download and install catalyst software: http://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2032
#589 [11:03] <Hadi> cubethethird
#590 [11:03] <Hadi> Thank you best man
#591 [11:03] <CubeTheThird> saschaschmitz, download and install https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
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#595 [11:06] <Hadi> cube
#596 [11:06] <Hadi> i have not vista
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#598 [11:07] <saschaschmitz> http://paste.ubuntu.com/12877590/
#599 [11:07] <CubeTheThird> Hadi, AMD does not officially support windows 7 for your graphics card. You can try the vista drivers, since they may work
#600 [11:07] <CubeTheThird> saschaschmitz, download and install https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
#601 [11:08] <Hadi> thank you cubethethird
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#603 [11:08] <saschaschmitz> thank you, i will trie
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#607 [11:17] <Hadi> guys http://paste.ubuntu.com/12876431/
#608 [11:17] <Lord_Ralex> <CubeTheThird> Hadi, AMD does not officially support windows 7 for your graphics card. You can try the vista drivers, since they may work
#609 [11:18] <Hadi> yes give me the link
#610 [11:18] <Lord_Ralex> I will be even more honest. Your machine is too old.
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#612 [11:18] <Hadi> ok
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#619 [11:20] <Alessandra94> does some1 cant login? cause i cant
#620 [11:21] <epic> my game keeps crashing
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#622 [11:21] <Alessandra94> uninstall and reinstall
#623 [11:21] <Alessandra94> tried?
#624 [11:21] <Guest18009> keep getting a crash report
#625 [11:21] <Alessandra94> does some1 cant login? cause i cant
#626 [11:21] <CubeTheThird> Guest18009, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#627 [11:21] <CubeTheThird> Alessandra94, what happens when you try?
#628 [11:21] <Alessandra94> oes some1 cant login? cause i cant
#629 [11:22] <Guest18009> can login in but wont let me play keeps saying crash report
#630 [11:22] <Alessandra94> it always says invalid credentials i resetted password 5 times
#631 [11:22] <Alessandra94> all time
#632 [11:23] <CubeTheThird> ??> Alessandra94 login/throttle
#633 [11:23] <Absol> Alessandra94: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#634 [11:23] <Absol> Alessandra94: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#635 [11:23] <CubeTheThird> Guest18009, again, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#636 [11:23] <Guest18009> how do i uninstall and reinstall?
#637 [11:23] <CubeTheThird> Guest18009, please follow the instructions I've given you
#638 [11:23] <Alessandra94> if i use proxy
#639 [11:24] <Guest18009> on sending a crash report?
#640 [11:24] <CubeTheThird> Alessandra94, that could work
#641 [11:24] <CubeTheThird> Guest18009, yes
#642 [11:24] <Guest18009> ok thx will try
#643 [11:24] <Alessandra94> Ok ty CubeTheThird
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#649 [11:26] <Alessandra94> Yes is it that block u sayes 2 me ty so much
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#657 [11:37] <dava> dava12
#658 [11:37] * SprikXxX [SprikXxX@notlogged] has joined #minecrafthelp
#659 [11:37] <SprikXxX> hi some1 speak german?
#660 [11:37] <CubeTheThird> we only speak English here
#661 [11:37] <SprikXxX> hm ok
#662 [11:37] <SprikXxX> there is a problem connecting with multiplayer server
#663 [11:38] <CubeTheThird> SprikXxX, a specific server, or any?
#664 [11:38] <SprikXxX> its any server
#665 [11:38] <CubeTheThird> SprikXxX, what happens?
#666 [11:39] <SprikXxX> last night i change my account settings, since then nothing works
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#668 [11:39] <CubeTheThird> SprikXxX, what settings did you change?
#669 [11:40] <SprikXxX> if i try to connect there appear not authentificated so
#670 [11:40] * lucas_policano [lucas_policano@notlogged] has joined #minecrafthelp
#671 [11:40] <SprikXxX> to mincraft net
#672 [11:41] <SprikXxX> change my player name and password etc
#673 [11:41] <CubeTheThird> ??> SprikXxX launcher/relog
#674 [11:41] <Absol> SprikXxX: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#675 [11:41] <SprikXxX> already done
#676 [11:41] <CubeTheThird> SprikXxX, you did exactly as Absol said?
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#678 [11:43] <SprikXxX> ooh
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#680 [11:44] <SprikXxX> ok u gyus r god :3
#681 [11:44] <SprikXxX> thx
#682 [11:44] <CubeTheThird> no problem :3
#683 [11:45] <SprikXxX> bay
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#695 [11:54] <kylian> i can't play on minecraft. wh?
#696 [11:54] <kylian> it's like an update i have to do
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#698 [12:02] <kylian> ???????????????????????????????????????????????????????????
#699 [12:02] <AlmightyCake> Hey i have a problem, i can't log in to my account on minecraft
#700 [12:03] <AlmightyCake> it startet some days ago
#701 [12:04] <AlmightyCake> and i know the code and username and the email i used to login with
#702 [12:08] <kylian> maby you can delete the game and download the game again
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#707 [12:10] <ckp> Java SE binary has stopped working. Error from minecraft
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#709 [12:10] <ckp> how do i fix this? it used to work fine.
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#712 [12:15] <Gas> Hey ! How to play to MC on Windows 10 plz ? My game crashes on the menu or on mojang image :/
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#716 [12:21] <AlmightyCake> kylian i don't think that is the best way to fix this cuz i can't log on minecraft.net or mojang page anymore
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#718 [12:28] <Darkflower> Anyone else having a problem logging in, as in the password you used always worked, and your username and password recovery shows the same exact info, logging in to MC says invalid info?
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#724 [12:32] <HUN972> Hi, after the installation it is written at the first start: „Unable to start the Minecraft Runtime Environment…caused by a corruption…try to reinstall” I could not fix it. How can I solve this issue? Thanks.
#725 [12:32] <mustafabaus> there s out of memory and i did what
#726 [12:34] <mustafabaus> i did what there stood on out of memory but it did not work what do i do?
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#729 [12:35] <mustafabaus> yo moms are dumb like you and you are like cows
#730 [12:36] <mustafabaus> fuck u
#731 [12:36] <Absol> mustafabaus: Please keep it civil
#732 [12:36] <mustafabaus> i need u to fuck uself
#733 [12:36] * Absol kicked mustafabaus from #minecrafthelp (Reason: ustafabaus :Keep it civilized, you are just a human)
#734 [12:42] <Gas> Hey, I'm on windows 10 and my game has BIG freezes, can you help me please ?
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#737 [12:44] <Max> http://paste.ubuntu.com/12878325/
#738 [12:44] <Max> what it is my problem
#739 [12:44] <Max> the game no going up
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#743 [12:46] <Max> ok, i dont know my problem but i have url who explane my problem http://paste.ubuntu.com/12878325/
#744 [12:46] <Max> thank you for the help
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#747 [12:47] <ivanful>
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#756 [13:00] <HUN972> Hi, after the installation it is written at the first start: „Unable to start the Minecraft Runtime Environment…caused by a corruption…try to reinstall” I could not fix it. Pls help how I can solve this issue? Thanks.
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#762 [13:01] <CrumbMonster> I have a problem with my Minecraft
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#767 [13:06] <Khlz> hello?
#768 [13:07] <mattym> Hello Khlz
#769 [13:07] <Khlz> ok my question is that...
#770 [13:07] <Khlz> i recently just logged out of my account and when i tried to log back in it wouldnt work with the right password and username and everything
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#772 [13:07] <Khlz> i did not share any passowrd or username
#773 [13:07] <mattym> Khlz, What happens if you try to log in on the web site?
#774 [13:08] <Khlz> it wont work
#775 [13:08] <mattym> ??> Khlz login/thtottle
#776 [13:08] <mattym> ??> Khlz login/throttle
#777 [13:08] <Absol> Khlz: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#778 [13:08] <Absol> Khlz: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#779 [13:08] <Khlz> ko ty
#780 [13:08] <Khlz> ok ty
#781 [13:09] * Aimi [Aimi@notlogged] has joined #minecrafthelp
#782 [13:10] <Aimi> Hello.
#783 [13:10] <Aimi> Anyone willing to help me?
#784 [13:10] <Aimi> I recently modded my minecraft with forge 1.8 and I made sure all the mods were the correct versions. Also read the crash reports fixed some of my issues but I now have a larger issue. I launch my minecraft everything loads just fine and then it finishes installing the mods but theres only a white screen. I can hear music but that's about it. I'd really appreciate the help.
#785 [13:11] * mateus [mateus@notlogged] has joined #minecrafthelp
#786 [13:11] <Aimi> Hello.
#787 [13:12] <mateus> ola eu queria perguntar sobre a minha conta e resolver meu problema
#788 [13:12] <Aimi> You don't speak english?
#789 [13:12] <Aimi> I don't speak your language sorry.
#790 [13:12] <Aimi> .-.
#791 [13:12] <mattym> ??> Aimi mods
#792 [13:12] <Absol> Aimi: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#793 [13:12] <Absol> Aimi: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#797 [13:13] <JohnCena> HEY
#798 [13:13] <mateus> you espeak portuguese ?
#799 [13:13] <mattym> ??> mateus lang/pt
#800 [13:13] <JohnCena> no sorry
#801 [13:13] <Absol> mateus: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#802 [13:14] <mateus> ok
#803 [13:14] <JohnCena> Why did the chicken cross the road
#804 [13:14] <Aimi> I'm a little confused. Mattym you said you wanted to know which mods I have installed? Absol said that you do not support mods. I've already tried to look everything up for hours and there is now help @_@
#805 [13:14] <Aimi> no*
#806 [13:14] <JohnCena> Why did the chicken cross the road
#807 [13:14] <JohnCena> Why did the chicken cross the road
#808 [13:14] <JohnCena> Why did the chicken cross the road
#809 [13:14] <JohnCena> Why did the chicken cross the road
#810 [13:14] * Absol kicked JohnCena from #minecrafthelp (Reason: ohnCena :Stop spamming)
#811 [13:14] <mattym> Aimi, All i did was trigger Absols bot command, as it said, we dont help with mods
#812 [13:14] <Aimi> oooohhhh.
#813 [13:15] <Aimi> So you do not want to know which mods I have? You were just letting me know that you do not support help with mods?
#814 [13:15] <mattym> We dont support mods here
#815 [13:16] <Aimi> I see
#816 [13:16] <Aimi> Well that really sucks.
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#820 [13:17] <HUN972> dear Absol, would you pls help me how I can fix the reason fo this message: „Unable to start the Minecraft Runtime Environment…caused by a corruption” Thanks a lot in advance.
#821 [13:17] <mateus> the mail that I wore on my minecraft was blocked because I viquei long without using it and why not I access my minecraft more What do I Faso ?
#822 [13:18] <mattym> HUN972, When do you get that error?
#823 [13:18] <Garo02> Hi there, I have a problem. "pixel format not accelerated" http://paste.ubuntu.com/12878576/ <-- Can you please take a loot over here?
#824 [13:18] <mateus> what to do ??????
#825 [13:18] <mattym> mateus, So you no longer have access to the old email?
#826 [13:19] <HUN972> mattym: after the installation when I tried to start the Minaceraft at the first time
#827 [13:19] <mattym> Garo02, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#828 [13:19] <mattym> HUN972, What antivirus software do you use?
#829 [13:19] <mateus> yes
#830 [13:19] <Garo02> Thank you a lot, mattym!
#831 [13:20] <Mono_Fuze> could somebody please help me with my minecraft because my minecraft was working many times and now my minecraft has just stop working. visit this link so you can see what I need help with: http://paste.ubuntu.com/12878564/
#832 [13:20] <HUN972> mattym: ESET Smart Security
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#834 [13:20] <mattym> Mono_Fuze, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to your previous version of Windows, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#835 [13:20] * IceCreamFan [IceCreamFan@notlogged] has joined #minecrafthelp
#836 [13:20] <mateus> yes mattym
#837 [13:20] <IceCreamFan> mineplex
#838 [13:20] <IceCreamFan> oki
#839 [13:20] <IceCreamFan> i
#840 [13:20] <IceCreamFan> o
#841 [13:20] <IceCreamFan> k
#842 [13:20] * Absol kicked IceCreamFan from #minecrafthelp (Reason: ceCreamFan :Stop spamming)
#843 [13:20] <Mono_Fuze> ok thanks
#844 [13:20] <mattym> ??> mateus mojang/email
#845 [13:20] <Absol> mateus: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#846 [13:20] <Absol> mateus: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#847 [13:20] <Absol> mateus: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#850 [13:20] <mattym> mateus, If you cant access the account, you will need to fill in the form Absol linked
#851 [13:22] <mateus> how to do this ?
#852 [13:22] <mattym> mateus, Fill in the form Absol linked you
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#854 [13:23] <mateus> where is it ?
#855 [13:23] <mattym> <Absol18> mateus: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
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#857 [13:25] <mateus> yes I already did it so they ask for several things then I command and ask them to send again then I could not and I'm already desperate because paquei 100 reais and did not want to lose because I love the game.
#858 [13:25] <mattym> mateus, You will need to fill out the form, if you dont have access to the information, you need to try and find it
#859 [13:26] <mateus> where you fill in this form ?
#860 [13:26] <mattym> <Absol18> mateus: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#861 [13:27] <mateus> ??
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#863 [13:30] <HUN972> mattym: ESET Smart Security 8 (NOD32) Do you think it blocks the running? The installation and the data update done successfully but the next step stopped by the mentioned failure message. Afre several reinstallation the situation is the same.
#864 [13:30] <mattym> HUN972, That error is isually something blocking it from running. Most likely an antivirus. Let me see if there are any know work arounds for yours
#865 [13:31] <mateus> whats the ID transaction
#866 [13:31] <mattym> mateus, You would have gotten that in the confirmation from when you purchased it
#867 [13:32] <mattym> HUN972, Do you have to option to temorarily turn Eset off?
#868 [13:32] <HUN972> mattym, yes, sure, shall I try it?
#869 [13:32] <mattym> HUN972, Set Eset to off, then try Minecraft again
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#872 [13:33] <mateus> plus I was sent to my email that was blocked
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#874 [13:34] <mattym> mateus, Then in the message part, explain that you can recover the ID and try to include any other info that may help prove ownership
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#876 [13:35] <HUN972> mattym: I have tried it (switch off the ESET), but not solved my problem. Do you have maybe any idea? Thanks.
#877 [13:35] <mateus> okj
#878 [13:36] <mattym> ??> HUN972 tools/hjt
#879 [13:36] <Absol> HUN972: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#880 [13:36] <Absol> HUN972: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#881 [13:36] <mattym> HUN972, Can you do the instructions Absol sent
#882 [13:36] <Lunacorn> I can't play on minecraft anymore as soon as i downloaded windows 10, It says that my graphics drivers are outdated, i am really confused how to fix this (pixel format needs to be updated? idk)
#883 [13:36] <mattym> Lunacorn, Do you have the link to your dxdiag report? If so please post the link in this chat.
#884 [13:37] <Lunacorn> http://paste.ubuntu.com/12878681/ here?
#885 [13:37] <HUN972> mattym, absol: thanks, I will try it and come back later
#886 [13:37] <mattym> Lunacorn, Yes one moment
#887 [13:37] <Lunacorn> Ok
#888 [13:37] <mattym> Lunacorn, Can you check the dxdiag report again
#889 [13:37] <Lunacorn> Sure
#890 [13:37] <mattym> Lunacorn, Make sure you copy the full dxdiag report to the site
#891 [13:38] <Qball> so why doesnt mc work with windows 10 for some
#892 [13:38] <mattym> Qball, Hardware differences
#893 [13:38] <mattym> Qball, What is the problem you are having?
#894 [13:38] <Qball> mattym: none just asking
#895 [13:38] <mateus> I can send the message to them in Portuguese ?
#896 [13:39] <Qball> because Ive heard people with windows 8 that upgrade cant play now
#897 [13:39] <mattym> Qball, It depends on the computers hardware
#898 [13:39] <mattym> mattym, Yes
#899 [13:39] <mateus> ok
#900 [13:39] <mateus> ok
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#902 [13:41] <Lunacorn> Sorry if it's taking a long time
#903 [13:42] <mateus> more or less when he returned me ?
#904 [13:42] <mattym> mateus, They take a while to reply
#905 [13:42] <mattym> mateus, You can see the part in the form where it says "When will I hear back"
#906 [13:43] <Lunacorn> Now i have it
#907 [13:43] <Lunacorn> http://paste.ubuntu.com/12878774/
#908 [13:43] <mattym> Lunacorn, Ok one moment
#909 [13:43] <mateus> ok
#910 [13:43] <mateus> mattym you are here every day ?
#911 [13:43] <mattym> no
#912 [13:43] <Lunacorn> Ok
#913 [13:44] <mateus> so I 'll go out and await their confirmation
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#915 [13:45] <mattym> Lunacorn, Download and Install the first file from this page https://downloadcenter.intel.com/download/25308/Intel-Iris-Iris-Pro-and-HD-Graphics-Driver-for-4th-Gen-Windows-10-64bit
#916 [13:45] <Lunacorn> Ok ill do that right away
#917 [13:46] <mateus> More thanks for everything they earned mattym
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#919 [13:46] <mateus> tanks for you
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#922 [13:48] <Lunacorn> K this can take some time
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#927 [13:53] <deftzeusmc> Hello, I need help with this http://hopper.minecraft.net/help/references/intel-4-series-chipsets/ .I wanted to know if there was a way to play 1.7.10 even if I have that chipset.
#928 [13:54] <mattym> deftzeusmc, No. Your hardware will only support 1.7.2 or lower
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#930 [13:55] <deftzeusmc> I wish there would be a way. My friend has that chipset but he has no money to upgrade
#931 [13:56] <deftzeusmc> But could there be a way with mods?
#932 [13:56] <mattym> no
#933 [13:56] <GreyVulpine> Unfortunately, no.
#934 [13:56] <deftzeusmc> Thanks for helping, its a shame then.
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#936 [14:01] <Lunacorn> Now i have downloaded it
#937 [14:01] <mattym> Lunacorn, Then run the program you downloaded and complete the instructions it sent
#938 [14:01] <Lunacorn> Ok
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#942 [14:10] <mike_> hello. I have purchased mine craft about 11 months ago and want to upgrade to mine craft 1.8.8. When I click on the link "1.8.8" from the java loader it redirects me to another page that has "1.8.8" & "older versions" as links. Then when I click on "1.8.8" from there it does nothing
#943 [14:10] <mattym> mike_, What link does it send you to?
#944 [14:11] * Lunacorn [Lunacorn@notlogged] has joined #minecrafthelp
#945 [14:11] <mike_> just a moment I'll copy paste the exact redirect
#946 [14:11] <Lunacorn> Ok
#947 [14:11] <mattym> mike_, Yes please
#948 [14:12] <Lunacorn> I have downloaded it now
#949 [14:12] <mike_> this is it --> http://mcupdate.tumblr.com/post/125341593429/minecraft-188
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#951 [14:12] <mattym> mike_, In the game launcher, find the part that says Edit Profile
#952 [14:13] <mattym> Lunacorn, Did you install/run the program you downloaded?
#953 [14:13] <Lunacorn> Yeah
#954 [14:13] <mike_> okay
#955 [14:13] <mattym> Lunacorn, Try minecraft again
#956 [14:13] <Lunacorn> Ok
#957 [14:13] <mattym> mike_, In there, there should be a part that lets you choose the version
#958 [14:13] <mattym> mike_, Set that to 1.8.8 or Latest
#959 [14:13] <mike_> okay
#960 [14:14] <mike_> alright be right back
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#962 [14:14] <mike_> okay, and then?
#963 [14:14] <Lunacorn> It worked now :O thank you
#964 [14:14] <Peppinoxyz> i can not english
#965 [14:15] <Lunacorn> Thank you mattym
#966 [14:15] <mattym> mike_, Save the profile, then start the game
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#968 [14:15] <mattym> mike_, That should start it in 1.8.8
#969 [14:15] <mike_> okay, quick side question for you
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#971 [14:16] <mike_> I play a conquest texture pack, but no mods... will this effect my game at all, like erase a world or anything
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#973 [14:16] <Phoenix> Can i past a crash report here?
#974 [14:16] <mattym> shouldnt
#975 [14:16] <Phoenix> paste**
#976 [14:16] * oerg866 [oerg866@notlogged] has quit. (Ping timeout: 378 seconds)
#977 [14:16] <mattym> ??> Phoenix paste
#978 [14:16] <Absol> Phoenix: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#979 [14:17] <mattym> Phoenix, Please use the paste service Absol linked in order to get me a link to a crash log
#980 [14:17] <Helpmeplz> Hi I have a problem with minecraft.net. It is saying that I need to buy the game in order to play it although I bought it and it has dowloaded to my computer. All I want is to change my skin but it is saying I need to buy minecraft first, Plz help
#981 [14:17] <Phoenix> ok
#982 [14:17] <mattym> Helpmeplz, Did you log into the site with the same info you do to log into the game
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#984 [14:17] <Helpmeplz> I dont htink so
#985 [14:18] <Helpmeplz> ill try
#986 [14:18] <Phoenix> done
#987 [14:18] <mattym> Helpmeplz, You need to log into the site with the same account info you do for the game
#988 [14:18] <mattym> Phoenix, Ok now i need the link to it
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#990 [14:18] <ccad> fr6
#991 [14:18] <ccad> [
#992 [14:18] <Phoenix> http://paste.ubuntu.com/12879045/
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#994 [14:18] <mattym> ??> Phoenix win/dxdiag
#995 [14:18] <Absol> Phoenix: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#996 [14:19] <mattym> Phoenix, Do the instructions from Absol
#997 [14:19] <Phoenix> ok thank you
#998 [14:19] <mike_> okay Mattym all is well the version is running, thank you so very much :)
#999 [14:19] <mike_> okay Mattym all is well the version is running, thank you so very much :)
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#1001 [14:19] <Helpmeplz> Wait, so I need to log into minecraft.net with my minecraft username?
#1002 [14:20] <mattym> Helpmeplz, You need to log in with the info you use to log into the game with
#1003 [14:20] <Helpmeplz> ok...
#1004 [14:20] <Peppinoxyz> i go to play and dan staid here fix the problem
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#1014 [14:22] <Phoenix> ok so do you want the link for that too
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#1017 [14:23] <mattym> Phoenix, Yes
#1018 [14:23] <Phoenix> http://paste.ubuntu.com/12879080/
#1019 [14:23] <Helpmeplz> Omg, mattym, thank you so much
#1020 [14:24] <Helpmeplz> Gooda
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#1025 [14:25] <Sharknado6> can anyone help me download minecraft? I keep getting a driver error message
#1026 [14:25] <Sharknado6> http://paste.ubuntu.com/12879058/
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#1029 [14:25] <mattym> Sharknado6, One moment
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#1031 [14:27] <mattym> Sharknado6, Download and Install the first file from this page https://downloadcenter.intel.com/download/25235/Intel-HD-Graphics-Production-Driver-for-Windows-7-8-1-64-bit-N-Series-
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#1033 [14:27] <Sharknado6> ok, doing it now
#1034 [14:28] <mattym> Sharknado6, If that wont let you install it, let me know
#1035 [14:29] <Sharknado6> i got an error message that says that the computer does not meet the minimum requirements to install
#1036 [14:29] <mattym> Sharknado6, Ok one moment
#1037 [14:29] <Foxxx> My minecraft isn't recognizing any passwords i'm trying to use, even if I use a friends account that works perfectly fine, it wont let me use it. It just says that my password is incorrect.
#1038 [14:29] <mattym> ??> Foxxx login/throttle
#1039 [14:29] <Absol> Foxxx: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1040 [14:29] <Absol> Foxxx: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1041 [14:30] * __ [__@notlogged] has joined #minecrafthelp
#1042 [14:30] <mattym> Sharknado6, Try the first one on this page first https://downloadcenter.intel.com/download/24971/Intel-HD-Graphics-Driver-for-Windows-7-8-64-bit
#1043 [14:31] <Sharknado6> mattym, trying now
#1044 [14:31] <Foxxx> Would changing my IP work?
#1045 [14:31] <Phoenix> so any idea what im supposed to do cuz I don't know at all
#1046 [14:31] * xXcreeplpXx [xXcreeplpXx@notlogged] has joined #minecrafthelp
#1047 [14:31] <mattym> Foxxx, If you have the ability to, it may work
#1048 [14:31] <mattym> Phoenix, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
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#1050 [14:31] <MountMan> http://paste.ubuntu.com/12879144/
#1051 [14:32] <MountMan> That is my problem ^^
#1052 [14:32] <MountMan> http://paste.ubuntu.com/12879144/
#1053 [14:32] <MountMan> http://paste.ubuntu.com/12879144/
#1054 [14:32] <MountMan> http://paste.ubuntu.com/12879144/
#1055 [14:32] <Phoenix> im using windows 8 though
#1056 [14:32] <mattym> Phoenix, And even so, with that hardware, you may only be able to run up to version 1.7.2
#1057 [14:32] <MountMan> im using windows 10
#1058 [14:32] <Phoenix> ok thank you
#1059 [14:32] <mattym> Phoenix, Same deal, only supported up to 7
#1060 [14:32] <mattym> MountMan, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1061 [14:33] <Phoenix> have a nice day all and thanks for the help
#1062 [14:33] <MountMan> Hmm okayy, thanks mattym
#1063 [14:33] <Foxxx> The thing is, my minecraft didn't let me in on the second try. I tried signing into VoidsWrath (3rd party launcher) and said it was incorrect twice, then I tried to log in at minecraft.net and it didn't recognize my password.
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#1066 [14:33] <mattym> Foxxx, You can attempt to change the IP
#1067 [14:34] <mattym> Foxxx, Otherwise wait the 3 hours without any login attempts and it will reset
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#1069 [14:34] <Foxxx> Alright, i'll try to figure out how to do that after I wait the 3 hours. Thank you for your help.
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#1071 [14:35] <__> mattym you're always so helpful, thank you :P
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#1079 [14:52] <Chirfkeef122> I remember my username but lost my password and the email tied to it has also been lost. Does anyone know what options I have since mining doesn't have a phone number?
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#1081 [14:53] <Ghostcreep> pixle format not suported
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#1085 [14:58] <Vuk> hello
#1086 [14:58] <Vuk> Ineed help
#1087 [14:58] <Vuk> When i was playing minecraft
#1088 [14:58] <Anna> ??> Vuk ask
#1089 [14:58] <Absol> Vuk: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1090 [14:58] <Absol> Vuk: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1091 [14:59] <Vuk> and wanna conect to etc badlion
#1092 [14:59] <Vuk> and it says
#1093 [14:59] <Vuk> o nevermind
#1094 [14:59] <Vuk> thanks enyways
#1095 [14:59] <Vuk> anyways :D
#1096 [14:59] <Vuk> BYE
#1097 [14:59] <Vuk> Have a good day
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#1109 [15:21] <benstag1> hi, i need help updating my graphics drivers
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#1111 [15:23] <Clock> benstag1, post the link to your dxdiag
#1112 [15:23] <benstag1> ok
#1113 [15:23] <benstag1> http://paste.ubuntu.com/12879484/
#1114 [15:23] <benstag1> thank you
#1115 [15:24] <Clock> benstag1, that computer does not meet minecraft's system requirements
#1116 [15:25] <benstag1> post a link to the system requirements please
#1117 [15:25] <Clock> ??> benhunter09 requirements
#1118 [15:25] <Absol> benhunter09: Minecraft is a modern game with modern requirements, which are belied by its retro style. http://is.gd/mc_requirements
#1119 [15:26] * benhunter09 looks
#1119 [15:26] * MarvelPvP [MarvelPvP@notlogged] has joined #minecrafthelp
#1120 [15:26] <MarvelPvP> I can't login to minecraft.net or through the launcher. Any help?
#1121 [15:27] <benstag1> i have 2gb ram and nvidia card also i have core duo 2
#1122 [15:27] <mattym> benstag1, No you dont
#1123 [15:27] <benstag1> i ran minecraft on windows 7 just fine
#1124 [15:27] <MarvelPvP> Are the auth servers down?
#1125 [15:27] <mattym> benstag1, You have 1GB or RAM and your CPU does not meet the minimum requirements
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#1128 [15:27] <mattym> ??> MarvelPvP login/throttle
#1129 [15:27] <Absol> MarvelPvP: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1130 [15:27] <Absol> MarvelPvP: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1131 [15:28] * trifidasab [trifidasab@notlogged] has joined #minecrafthelp
#1132 [15:28] <MarvelPvP> I reset my password like 3 times and nothing
#1133 [15:28] <mattym> MarvelPvP, Read what Absol said
#1134 [15:28] <MarvelPvP> I did
#1135 [15:29] <benstag1> when i opened up the hatch on the bottom of my laptop and physicaly read the ram hardwear i have 2gb ram
#1136 [15:29] <mattym> MarvelPvP, You need to wait 3 hours without any login attempts at all
#1137 [15:29] <mattym> benstag1, Well your dxdiag only shows 1, and even so the CPU isnt powerfull enough
#1138 [15:29] <MarvelPvP> It says on the site Unknown Email and in the launcher it says invalid credentials
#1139 [15:30] <MarvelPvP> My sister can't even log into hers
#1140 [15:30] <Clock> MarvelPvP, Absol already explained why you have the issue
#1141 [15:31] <trifidasab> Hi guys! I'm trying fix my "Pixel format not accelerated". I actualized everything in my laptop, with Intel app and another one that I saw in one video in youtube. I actualize again java to java 8 (just in case), I'm trying even with differents versions...and nothing. It's possible that my laptop won't be compatible with the game? What can I do? thank you
#1142 [15:32] <graeme> Can my machine run minecraft. Please find link. http://paste.ubuntu.com/12879425/
#1143 [15:32] <MarvelPvP> I didn't log in incorrectly though
#1144 [15:32] <Clock> trifidasab, post the link to your dxdiag
#1145 [15:32] <mattym> graeme, Unfortunately your graphics hardware is not fully supported on Windows 8, you will need to downgrade to Windows 7, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1146 [15:32] <mattym> MarvelPvP, Doesnt matter, that is the issue you have. Do not attempt ANY log ins for 3 hours and it will reset
#1147 [15:32] <graeme> Thanks for quick response
#1148 [15:32] * sasukexd789 [sasukexd789@notlogged] has joined #minecrafthelp
#1149 [15:32] * benstag1 [benstag1@notlogged] has quit. (Ping timeout: 204 seconds)
#1150 [15:33] <graeme> quit
#1151 [15:33] * Agne [Agne@notlogged] has quit. (Quit: Connection closed for inactivity)
#1152 [15:33] * graeme [graeme@notlogged] has quit. (Quit: Web client closed)
#1153 [15:35] <trifidasab> This is http://paste.ubuntu.com/12879594/
#1154 [15:36] <mattym> trifidasab, Unfortunately your graphics hardware is not fully supported on Windows 8.1, you will need to downgrade to Windows 7, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1155 [15:36] * mcfleury11 [mcfleury11@notlogged] has joined #minecrafthelp
#1156 [15:36] <mcfleury11> I can not log in to my minecraft account
#1157 [15:36] <trifidasab> And if I upgrade to windows 10? Or this version is making more problems?
#1158 [15:37] <mcfleury11> what?
#1159 [15:37] <mcfleury11> I NEED HELP
#1160 [15:37] <mattym> trifidasab, Your hardware is only supported up to 7
#1161 [15:38] * jjs999jjs_znc [jjs999jjs_znc@notlogged] has joined #minecrafthelp
#1162 [15:38] <mcfleury11> is this my only option for help? cus this sucks
#1163 [15:38] * mcfleury11 [mcfleury11@notlogged] has quit. (Client Quit)
#1164 [15:38] <trifidasab> ... ok, thank you very much!
#1165 [15:39] * jjs999jjs [jjs999jjs@notlogged] has quit. (Ping timeout: 195 seconds)
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#1168 [15:43] * chief117john [chief117john@notlogged] has joined #minecrafthelp
#1169 [15:43] <trifidasab> And you know if is possible use the game in my ipad without pay
#1170 [15:43] <mattym> trifidasab, No
#1171 [15:44] <trifidasab> I mean, I paid for the computer, and I cannot use it...so maybe use that information to use in my ipad...cause I haven't got more computers :P
#1172 [15:44] <mattym> trifidasab, No, they are different versions
#1173 [15:45] <trifidasab> Ok, thank yoou very much for the info. good night!
#1174 [15:45] <chief117john> Hey there, I can't Login to Minecraft launcher since 2 weeks.. i got always the same message in those window "Sorry, but we couldn't connect to our servers. etc,, (Sockettimeoutexception)
#1175 [15:45] <mattym> chief117john, What antivirus software do you use?
#1176 [15:45] * trifidasab [trifidasab@notlogged] has quit. (Quit: Web client closed)
#1177 [15:46] <chief117john> microsoft security essentials
#1178 [15:46] <mattym> ??> chief117john tools/hjt
#1179 [15:46] <Absol> chief117john: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1180 [15:46] <Absol> chief117john: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1181 [15:46] <mattym> chief117john, Can you do the instructions Absol sent
#1182 [15:48] * sasukexd789 [sasukexd789@notlogged] has quit. (Ping timeout: 204 seconds)
#1183 [15:48] <chief117john> is it working http://paste.ubuntu.com/12879674/
#1184 [15:48] <chief117john> yes it does
#1185 [15:49] * necati [necati@notlogged] has joined #minecrafthelp
#1186 [15:49] * necati [necati@notlogged] has quit. (Client Quit)
#1187 [15:50] <mattym> chief117john, Do you know how to open the Command Prompt (cmd)?
#1188 [15:50] <chief117john> y
#1189 [15:50] <chief117john> opened
#1190 [15:50] <mattym> chief117john, Enter this command then press enter: netsh winsock reset
#1191 [15:51] <chief117john> i tried it but doesn't work
#1192 [15:51] <mattym> chief117john, What happens?
#1193 [15:52] <chief117john> winsock has been reset and i need to restart.. as i did 3 times earlier but still not running
#1194 [15:52] <mattym> chief117john, Did you restart the computer?
#1195 [15:52] <chief117john> every singe time and ill do it now brb
#1196 [15:52] * MarvelPvP [MarvelPvP@notlogged] has joined #minecrafthelp
#1197 [15:53] <MarvelPvP> Why would i be locked out if i had everything correct for log in and i only changed my skin today?
#1198 [15:54] <mattym> MarvelPvP, There are many things that can cause it. Do as you were instructed. Wait 3 hours without a login attempt and it will reset
#1199 [15:54] <MarvelPvP> It dosent make sense to me though
#1200 [15:54] <mattym> doest need to
#1201 [15:54] * chief117john_ [chief117john_@notlogged] has joined #minecrafthelp
#1202 [15:54] <chief117john_> re
#1203 [15:55] <mattym> chief117john_, Same error message?
#1204 [15:55] <MarvelPvP> My friend was able to play perfectly fine today and i can't log into my sisters account when it says you can connect to other accounts when one is locked
#1205 [15:55] <mattym> MarvelPvP, No where does it say that. And the lockout is based on your network, so no matter what account you try it wont work
#1206 [15:56] <chief117john_> yes the same socket timeout exception
#1207 [15:56] <mattym> MarvelPvP, And trying other accounts only resets the timer
#1208 [15:56] <mattym> chief117john_, Ok one moment
#1209 [15:56] * chief117john [chief117john@notlogged] has quit. (Ping timeout: 204 seconds)
#1210 [15:56] <mattym> ??> chief117john_ av/adwcleaner
#1211 [15:56] <Absol> chief117john_: ADWCleaner is an utility to clean a PC which is infested with malware.
#1212 [15:56] <Absol> chief117john_: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#1213 [15:56] <mattym> chief117john_, Download the tool Absol linked you
#1214 [15:56] <mattym> chief117john_, Have it scan, then let it clean anything it finds
#1215 [15:57] <mattym> chief117john_, After that restart and try the game again. If you still get the error let me know
#1216 [15:57] <MarvelPvP> Its bullcrap though. i didn't do anything wrong and my password is difficult to crack
#1217 [15:57] <mattym> MarvelPvP, You did something to trigger it. All you can do now is let the system reset
#1218 [15:58] <chief117john_> ok
#1219 [15:58] <Clock> MarvelPvP, here is the deal: none of us here can help with your issue other than suggest to wait 3 hours and try again, your other option is to contact mojang per email and ask them for help, the wait time for a reply though is about 3 weeks
#1220 [15:59] <MarvelPvP> https://gyazo.com/e85f35e1b95f21af9d014985be157f0b this dosent look like a lock out to me
#1221 [16:00] <mattym> MarvelPvP, No where will it ever say that it is a lockout. You can either listen to what we have told you
#1222 [16:00] <mattym> MarvelPvP, Or go complain about it somewhere else
#1223 [16:00] <MarvelPvP> I just don't understand how i got locked out
#1224 [16:00] * chief117john [chief117john@notlogged] has joined #minecrafthelp
#1225 [16:01] <chief117john> still not working...sry
#1226 [16:02] <mattym> chief117john, Ok one moment
#1227 [16:02] <mattym> chief117john, Open the CMD again, and enter the command again: netsh winsock reset
#1228 [16:02] <mattym> chief117john, Hit enter, but leave the CMD open
#1229 [16:03] <chief117john> Done
#1230 [16:03] <mattym> ok type this and hit enter, then let me know what is says after
#1231 [16:03] <mattym> this: ipconfig /flushdns
#1232 [16:04] <chief117john> Dns cache has been emptied
#1233 [16:04] <mattym> try launching minecraft again
#1234 [16:05] * rellig [rellig@notlogged] has joined #minecrafthelp
#1235 [16:05] * Crystal|AFK is now known as CrystalMare
#1236 [16:05] <chief117john> socket timeou..
#1237 [16:06] * Inmento [Inmento@notlogged] has joined #minecrafthelp
#1238 [16:06] * MarvelPvP [MarvelPvP@notlogged] has quit. (Ping timeout: 204 seconds)
#1239 [16:06] <chief117john> here is a list i tried to run MC; reinstall minecraft install an older MC reistall Java Install an older Java check the Firewall Make new rules in Firewall für java and minecraft Switched the Internet Lan to Wlan I switched to different DNS adress... just nothing, but we couldn't connect... ect..
#1240 [16:06] <mattym> chief117john, Hmm, any other reason your internet may be blocked?
#1241 [16:07] <mattym> chief117john, Can you undo the DNS change
#1242 [16:07] <Inmento> So...I was following a video on youtube for installing forge 1.6.4 universal manually...and I got an error code I DO NOT know how to fix. Can anyone help me? (I copied the one line that showed the error if needed)
#1243 [16:07] * Guest50877 is now known as Extreme
#1244 [16:07] <chief117john> i did afterwards
#1245 [16:07] <CubeTheThird> ??> Inmento mods
#1246 [16:07] <Absol> Inmento: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1247 [16:07] <mattym> ??> Inmento mods
#1248 [16:07] <Absol> Inmento: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1249 [16:07] <Inmento> This wasn't a mod problem...it was Forge itself
#1250 [16:08] <mattym> CubeTheThird, Is there another command to try with chief117john?
#1251 [16:08] * Jin17 [Jin17@notlogged] has joined #minecrafthelp
#1252 [16:08] <mattym> Inmento, And still we dont help with mods
#1253 [16:09] <Inmento> Alright...I tried (Although forge isn't technically a mod...it just allows mods to be used)
#1254 [16:09] <Lord_Ralex> Forge is a mod
#1255 [16:09] <mattym> Inmento, Its a MOD
#1256 [16:09] <Lord_Ralex> Forge is a mod that loads mods.
#1257 [16:09] <CubeTheThird> what's chief117john's issue
#1258 [16:09] <chief117john> socket timeout exception
#1259 [16:09] <mattym> ^
#1260 [16:09] * Inmento [Inmento@notlogged] has quit. (Client Quit)
#1261 [16:09] <chief117john> cant login to the launcher since 2 weeks
#1262 [16:09] * Jin16 [Jin16@notlogged] has quit. (Ping timeout: 206 seconds)
#1263 [16:10] <mattym> checked malware and did the netsh winsock reset trick, no change
#1264 [16:10] <CubeTheThird> chief117john, is that the exact message you get?
#1265 [16:10] <chief117john> reinstall of java an mc itself.. nothing
#1266 [16:10] <chief117john> the full msg Sorry, but we couldn't connect to our servers. please make sure you are oline and thah minecraft is not blocked. (Sockettimeoutexception)
#1267 [16:11] * procito [procito@notlogged] has joined #minecrafthelp
#1268 [16:11] <CubeTheThird> chief117john, do you have a trend micro report?
#1269 [16:12] <chief117john> whats that?
#1270 [16:12] <mattym> chief117john, Can you re-do the HJT thing, make a new log
#1271 [16:12] <chief117john> ok
#1272 [16:12] <chief117john> sec
#1273 [16:13] <chief117john> http://paste.ubuntu.com/12879848/
#1274 [16:15] <mattym> CubeTheThird, ^
#1275 [16:15] * bobby [bobby@notlogged] has joined #minecrafthelp
#1276 [16:15] <CubeTheThird> yup i'm looking
#1277 [16:15] <CubeTheThird> were scans done with adwcleaner and/or malwarebytes?
#1278 [16:17] * VocaloidChibi [VocaloidChibi@notlogged] has joined #minecrafthelp
#1279 [16:17] <bobby> hello, i purchased minecraft and i keep getting a message that says "unable to download minecraft. please try again later." does anyone have any idea how to resolve this issue?
#1280 [16:17] <chief117john> only adwcleaner
#1281 [16:17] <CubeTheThird> chief117john, what is "FLEXnet Licensing Service"
#1282 [16:17] <CubeTheThird> bobby, what anti-virus and firewall software do you have?
#1283 [16:17] <bobby> AVG, but i already tried disabling them to download the game, so that is not the issue.
#1284 [16:18] * CrystalMare is now known as Crystal|AFK
#1285 [16:18] <chief117john> don't know
#1286 [16:18] <CubeTheThird> bobby, AVG free?
#1287 [16:18] <chief117john> is an .xml and an .exe
#1288 [16:19] <bobby> correct
#1289 [16:19] <chief117john> no mse
#1290 [16:19] <chief117john> sry
#1291 [16:19] <CubeTheThird> bobby, can you open C:\Program Files(x86)\Minecraft
#1292 [16:19] <CubeTheThird> chief117john, are you using a public network, like at a school or library?
#1293 [16:19] <chief117john> no private lan
#1294 [16:20] * coolstrawberry66 [coolstrawberry66@notlogged] has joined #minecrafthelp
#1295 [16:20] <chief117john> its my home comp
#1296 [16:20] <bobby> i get the same message so that is a negative.
#1297 [16:21] <CubeTheThird> bobby, umm.. what?
#1298 [16:21] <CubeTheThird> chief117john, have you always experienced this issue?
#1299 [16:21] * VocaloidChibi [VocaloidChibi@notlogged] has quit. (Client Quit)
#1300 [16:21] * VocaloidChibi [VocaloidChibi@notlogged] has joined #minecrafthelp
#1301 [16:21] <chief117john> it happen overnight befor 2 weeks
#1302 [16:22] <chief117john> never had anyprobs like this befor
#1303 [16:22] <CubeTheThird> chief117john, had you installed any new software or updates then, or get a new router or modem?
#1304 [16:22] * Jademalo [Jademalo@notlogged] has joined #minecrafthelp
#1305 [16:22] <bobby> sorry, it will not download when i activate the launcher
#1306 [16:22] <chief117john> ive got an new router since a jear
#1307 [16:23] * souza [souza@notlogged] has joined #minecrafthelp
#1308 [16:24] <CubeTheThird> bobby, can you open C:\Program Files(x86)\Minecraft
#1309 [16:24] * BackToTheGrave [BackToTheGrave@notlogged] has joined #minecrafthelp
#1310 [16:24] <bobby> yes Cube.
#1311 [16:24] <CubeTheThird> chief117john, ok so it's probably not that. I'm going to recommend a malware scan with malwarebytes
#1312 [16:24] <CubeTheThird> ??> chief117john av/malwarebyes
#1313 [16:24] * BackToTheGrave [BackToTheGrave@notlogged] has quit. (Client Quit)
#1314 [16:24] <CubeTheThird> oops
#1315 [16:24] <CubeTheThird> ??> chief117john av/malwarebytes
#1316 [16:24] <coolstrawberry66> Im trying to use an older computer to play MC and the screen crashes all the time at login. everything seems to be in order. ran a report http://paste.ubuntu.com/12879871/
#1317 [16:24] <Absol> chief117john: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#1318 [16:24] <VocaloidChibi> hi, can someone help me out? Im trying to launch Minecraft but soon after it attempts to launch it says there has been an error while trying to render aspects of the game
#1319 [16:24] <Absol> chief117john: Download it here: http://www.malwarebytes.org/
#1320 [16:24] <CubeTheThird> coolstrawberry66, one moment
#1321 [16:24] <CubeTheThird> VocaloidChibi, do you have a dxdiag report
#1322 [16:25] <VocaloidChibi> yup
#1323 [16:25] <CubeTheThird> bobby, there you should find a file called nativelog.txt
#1324 [16:25] <CubeTheThird> VocaloidChibi, give a uRL to it here
#1325 [16:25] <VocaloidChibi> http://paste.ubuntu.com/12879837/
#1326 [16:25] <CubeTheThird> coolstrawberry66, download and install https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#1327 [16:25] * Zeke123 [Zeke123@notlogged] has joined #minecrafthelp
#1328 [16:25] <bobby> yes i see it
#1329 [16:25] <Zeke123> Help
#1330 [16:26] <CubeTheThird> bobby, copy it's contents onto http://paste.ubuntu.com and give the URL here.
#1331 [16:26] <Zeke123> my minecraft login is wrong even tho i changed the pass
#1332 [16:26] <CubeTheThird> ??> Zeke123 login/throttle
#1333 [16:26] <Absol> Zeke123: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1334 [16:26] <Absol> Zeke123: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1335 [16:26] <Zeke123> i reset password like 3 times
#1336 [16:26] <CubeTheThird> VocaloidChibi, download and install https://downloadcenter.intel.com/download/24971/Intel-HD-Graphics-Driver-for-Windows-7-8-64-bit
#1337 [16:26] <bobby> Native Launcher Version: 34 Operating System: Windows 7 SP1 Application Hash: 175f2b59d63d17f580f664c195ca8bb82666d0eb Java Version: x64: 1 Starting download of: https://launchermeta.mojang.com/mc/launcher.json Encountered internet exception 12031: The connection with the server was reset Starting download of: https://launchermeta.mojang.com/mc/launcher.json Encountered internet exception 12031: The connection with the server was
#1338 [16:26] * secret22 [secret22@notlogged] has joined #minecrafthelp
#1339 [16:27] <Zeke123> if i reset pass will that bypass the 3 hour cooldown?
#1340 [16:27] <secret22> hey i got a problem
#1341 [16:27] <coolstrawberry66> thanks CubeTheThird ill give it a shot
#1342 [16:27] <secret22> when i open my game it boots me off
#1343 [16:27] <VocaloidChibi> Im not sure which of the two options i should install
#1344 [16:27] <Zeke123> Hello0
#1345 [16:28] <secret22> guys i open the game and it boots me to a error of the hacks i usse
#1346 [16:28] <CubeTheThird> bobby, paste it onto http://paste.ubuntu.com not here
#1347 [16:28] <secret22> i turned on some hacks i cant get rid of them
#1348 [16:28] <CubeTheThird> Zeke123, no. just wait 3 hours
#1349 [16:28] <Zeke123> what!!!
#1350 [16:28] <Zeke123> noooo
#1351 [16:28] <CubeTheThird> secret22, do you have a crash report?
#1352 [16:28] <secret22> yes i do
#1353 [16:28] <CubeTheThird> VocaloidChibi, the exe
#1354 [16:28] <secret22> but it wont let me report it
#1355 [16:28] <Zeke123> is there anyway to bypass it?
#1356 [16:28] <CubeTheThird> secret22, copy it onto http://paste.ubuntu.com and give the URL here.
#1357 [16:28] <secret22> ok thx
#1358 [16:29] <VocaloidChibi> okay, thank you
#1359 [16:29] <Lord_Ralex> Zeke123, as Absol said, no
#1360 [16:29] <CubeTheThird> Zeke123, if you connect from a different network. Throttling is applied by IP address, not account
#1361 [16:29] <Zeke123> im going to kill my self
#1362 [16:29] <Zeke123> ok
#1363 [16:30] * Zeke123 [Zeke123@notlogged] has quit. (Client Quit)
#1364 [16:30] <secret22> posted check plz
#1365 [16:30] <bobby> its pasted. thank you for the help CubeTheThird.
#1366 [16:30] <CubeTheThird> bobby, now give the link to your paste here
#1367 [16:30] <secret22> ---- Minecraft Crash Report ---- // Would you like a cupcake? Time: 10/20/15 2:25 PM Description: Unexpected error java.lang.NullPointerException: Unexpected error at energy.mod.mods.GommeBreaker.onEvent(GommeBreaker.java:20) at energy.management.managers.EventManager.call(EventManager.java:20) at net.minecraft.client.Minecraft.runTick(Minecraft.java) at net.minecraft.client.Minecraft.runGameLoop(Minecraft.java) at net.minecraft.client.Minecraft.
#1368 [16:30] * hgfh [hgfh@notlogged] has joined #minecrafthelp
#1369 [16:30] <bobby> http://paste.ubuntu.com/12879965/
#1370 [16:30] <secret22> plz get rid of the error
#1371 [16:31] <secret22> cube
#1372 [16:31] <CubeTheThird> secret22, please give a link to your paste. Don't paste it directly here
#1373 [16:31] <secret22> ok then wait
#1374 [16:31] <secret22> Paste from secret22 at Tue, 20 Oct 2015 21:29:54 +0000
#1375 [16:31] <CubeTheThird> bobby, what happens when you open this link: https://launchermeta.mojang.com/mc/launcher.json
#1376 [16:31] <secret22> that one
#1377 [16:31] <CubeTheThird> secret22, no. that's not a link. The website address, at the top of your web browser, is what I need
#1378 [16:32] <secret22> ok wait
#1379 [16:32] * hgfh [hgfh@notlogged] has quit. (Client Quit)
#1380 [16:32] <secret22> http://paste.ubuntu.com/12879974/
#1381 [16:32] <secret22> yhere u go
#1382 [16:32] <secret22> there u go thx cube
#1383 [16:32] * VocaloidChibi [VocaloidChibi@notlogged] has quit. (Quit: Web client closed)
#1384 [16:32] <CubeTheThird> ??> secret22 mods
#1385 [16:32] <Absol> secret22: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1386 [16:32] <Absol> secret22: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1387 [16:32] <secret22> what
#1388 [16:32] <secret22> yes remove the ones i turned on plz
#1389 [16:33] <bobby> windows cannot open file
#1390 [16:33] <secret22> i cant get on unless they offline
#1391 [16:33] * coolstrawberry66 [coolstrawberry66@notlogged] has quit. (Ping timeout: 204 seconds)
#1392 [16:33] <secret22> i need my hacks for this server
#1393 [16:33] <CubeTheThird> ..hacks?
#1394 [16:33] <secret22> minetime server
#1395 [16:33] <CubeTheThird> bobby, ok, so that suggests something is blocking it then
#1396 [16:33] <secret22> i use hacks on this server called minetime
#1397 [16:33] <secret22> can u plz fix da eerror plz
#1398 [16:34] <chief117john> it finished and deletet 6 porgamms
#1399 [16:34] <CubeTheThird> no
#1400 [16:34] <secret22> cube what
#1401 [16:34] <secret22> u cant fix it
#1402 [16:34] <CubeTheThird> secret22, a) we don't support mods here, and b) hacks are illegal
#1403 [16:34] <secret22> ok
#1404 [16:34] <CubeTheThird> ??> bobby tools/hjt
#1405 [16:34] <secret22> ok then
#1406 [16:34] <Absol> bobby: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1407 [16:34] <Absol> bobby: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1408 [16:35] <secret22> i cant join no more
#1409 [16:35] <chief117john> do i have to restart again after scan?
#1410 [16:35] <CubeTheThird> chief117john, after the scan do the cleaning or quarantine or whatever it's called for malwarebytes. Then reboot your computer yes
#1411 [16:35] <chief117john> brb
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#1413 [16:38] <chief117john_> re not working at all.... sadly
#1414 [16:38] <bobby> let me try sourceforge
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#1420 [16:40] <bobby> it looks like i have a windows firewall active, that may be my entire problem
#1421 [16:40] <CubeTheThird> possible
#1422 [16:40] <CubeTheThird> generally windows firewall doesn't do that though
#1423 [16:41] <chief117john> so
#1424 [16:42] <CubeTheThird> chief117john, open cmd
#1425 [16:42] <chief117john> y
#1426 [16:42] <CubeTheThird> chief117john, I want to check a few things
#1427 [16:43] <chief117john> ok
#1428 [16:43] <CubeTheThird> chief117john, run this command: ping authserver.mojang.com
#1429 [16:44] <bobby> still wont work. i guess i will just try to get my funds back.
#1430 [16:44] <CubeTheThird> bobby, you.. didn't do what I asked
#1431 [16:45] <bobby> what?
#1432 [16:45] <CubeTheThird> <Absol> bobby: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1433 [16:45] <CubeTheThird> <Absol> bobby: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1434 [16:45] <bobby> okay, let me try
#1435 [16:45] <chief117john> ping statistic 54.225.107.46: send 4 packages, got 0 packages, lost 4 packages 100%loss
#1436 [16:46] <CubeTheThird> chief117john, ok. Open authserver.mojang.com as a new tab/window in your browser
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#1438 [16:47] <chief117john> err_connecton-timed-out
#1439 [16:47] <CubeTheThird> ahh ok
#1440 [16:47] <CubeTheThird> chief117john, try using this ip in a new tab/window: 23.21.233.92
#1441 [16:48] <chief117john> same err
#1442 [16:49] <CubeTheThird> O.o
#1443 [16:50] <chief117john> 23.21.233.92?
#1444 [16:50] <bobby> http://paste.ubuntu.com/12880121/
#1445 [16:50] <CubeTheThird> chief117john, what about this one: 54.225.236.138
#1446 [16:51] <CubeTheThird> bobby, ok. You appear yo also have mcafee software installed. I recommend you remove it
#1447 [16:51] <CubeTheThird> ??> bobby av/mcafee/uninstall
#1448 [16:51] <Absol> bobby: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#1449 [16:51] <chief117john> nothing
#1450 [16:52] <CubeTheThird> chief117john, doesn't timeout?
#1451 [16:52] <bobby> im on it as we speak, i noticed that as well
#1452 [16:53] <chief117john> connection refused
#1453 [16:53] <CubeTheThird> hmm something really weird going on
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#1455 [16:54] <CubeTheThird> chief117john, can you run a test on speedtest.net
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#1460 [16:56] <chief117john> downspeed 23.3 mbps upload speed 4.8 mbps ping 21 ms
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#1463 [16:57] <CubeTheThird> hmm ok that should be fine
#1464 [16:57] <CubeTheThird> let's clear your DNS cache
#1465 [16:57] <CubeTheThird> ??> chief117john win/dns
#1466 [16:57] <Absol> chief117john: To clear your DNS cache on Windows, you need to open a Command Prompt (cmd) window as Administrator. In this window, please type ipconfig /flushdns and press enter.
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#1469 [16:58] <chief117john> has been emptied
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#1471 [17:00] <CubeTheThird> chief117john, now if you open authserver.mojang.com in a tab or window, what does it do?
#1472 [17:01] <chief117john> no
#1473 [17:01] <chief117john> connection timed out
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#1475 [17:02] <McPeggiCraft> http://paste.ubuntu.com/12880140/ i dont can speak English
#1476 [17:04] <chief117john> clashofclans?
#1477 [17:08] <bobby> mcafee was the entire problem....
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#1481 [17:09] <bobby> thanks a million CubeTheThird. i really appreciate all your help.
#1482 [17:09] <McPeggiCraft> hallo! also mein problem: mein PC sagt dass meine Grafikkarte zu schlecht sei, was nun? http://paste.ubuntu.com/12880140/
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#1485 [17:13] <matheus> preciso de ajuda
#1486 [17:15] <matheus> ``preciso de ajuda´´
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#1488 [17:17] <chief117john> I do restart
#1489 [17:17] <chief117john> brb
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#1491 [17:20] <chief117john_> re.. tryed to connecto to authserver.mojang.com: chonnetione tiemed out again
#1492 [17:20] * Chroma|AFK is now known as Chromaryu
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#1503 [17:27] <Unicornia_YT> http://paste.ubuntu.com/12880404/
#1504 [17:28] <ObamaCare_> The Patient Protection and Affordable Care Act (PPACA), commonly called the Affordable Care Act (ACA) or colloquially Obamacare, is a United States federal statute signed into law by President Barack Obama on March 23, 2010. Together with the Health Care and Education Reconciliation Act amendment, it represents the most significant regulatory overhaul of the U.S. healthcare system since the passage of Medicare and Medicaid in
#1505 [17:28] <ObamaCare_> I didn't quit
#1506 [17:28] <ObamaCare_> :/
#1507 [17:29] <mattym> Unicornia_YT, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1508 [17:29] <ObamaCare_> That's my problem
#1509 [17:29] * Lord_Ralex kicked ObamaCare_ from #minecrafthelp (Reason: bamaCare_ :Here is the door)
#1510 [17:29] <Unicornia_YT> Lord Ralex
#1511 [17:29] <Unicornia_YT> sir??
#1512 [17:30] <chief117john> at 0:00 i got the last respond
#1513 [17:30] <chief117john> still there?
#1514 [17:30] <Lutzee> Unicornia_YT: one moment
#1515 [17:30] <chief117john> ok
#1516 [17:30] <mattym> Unicornia_YT, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1517 [17:31] <Unicornia_YT> I have been waiting and waiting and i still can't fucking open minecraft so unless you wan't your program hacked i'd better get another solution
#1518 [17:31] <Absol> Unicornia_YT: Please keep it civil
#1519 [17:32] <Unicornia_YT> Bia Tch
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#1521 [17:32] <Unicornia_YT> don't they don't help any
#1522 [17:32] <Unicornia_YT> By by assholes
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#1529 [17:36] <toolers> I can't login to my minecraft account. I have reset my password and it still comes up saying that my username or password is wrong. I am using my email account to login as I have always used that but now it wont work. What should I do?
#1530 [17:36] <Lapis> Hello, i'm trying to launch my minecraft but its giving me a pixel format not accelerateable error. i have a pastebin if it will help.
#1531 [17:36] <mattym> ??> toolers login/throttle
#1532 [17:36] <Absol> toolers: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1533 [17:36] <mattym> Lapis, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1534 [17:36] <Absol> toolers: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1535 [17:36] <Lapis> http://pastebin.com/UTA5mcAk
#1536 [17:37] <chief117john> okay..I can't Login to Minecraft launcher since 2 weeks i got always the same message in those window "Sorry, but we couldn't connect to our servers.etc (Sockettimeoutexception)
#1537 [17:37] <mattym> Lapis, One moment
#1538 [17:37] <Lapis> ok
#1539 [17:38] <toolers> okay thank you
#1540 [17:38] <mattym> Lapis, Download and Install the Catalyst Software Suite from here https://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2032
#1541 [17:39] <Lapis> ok. what do i do with it?
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#1543 [17:39] <mattym> Lapis, Download and Insall it
#1544 [17:39] <Lapis> k
#1545 [17:39] <chief117john> I tried everythnig I yould possibly found on forums; reinstall MC install, an older MC, reistall Java Install an older Java, check the Firewall, Switched the Internet Lan to Wlan I switched to different DNS adress... just nothing, but we couldn't connect... ect..
#1546 [17:40] <chief117john> i checked my data with adwcleaner and malwarebytes
#1547 [17:41] <chief117john> but i cant stoll login
#1548 [17:41] <chief117john> or been able to connect to authserver.mojang.com
#1549 [17:42] <Lapis> ok, ive installed it. what do i do now?
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#1551 [17:43] <mattym> Lapis, Did the install ask you to restart the computer?
#1552 [17:43] <Lapis> no
#1553 [17:43] <mattym> Lapis, Restart the computer, then try Minecraft again
#1554 [17:43] <Lapis> ok. thank you for your time :)
#1555 [17:43] <isabeli> ]
#1556 [17:44] <isabeli> [[][][][
#1557 [17:44] <isabeli> 8564
#1558 [17:44] * GreyVulpine kicked isabeli from #minecrafthelp (Reason: sabeli :Go away.)
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#1560 [17:45] <chief117john> anyone working at it?
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#1563 [17:46] <Brackishmidget> Im having trouble logging into my minecaft account
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#1566 [17:47] <Brackishmidget> I know my username and password, however i do not know the email I migrated my account to
#1567 [17:47] <GreyVulpine> Brackishmidget - Go here: https://minecraft.net/retrievename -- Put in all the email addresses you use. The right one will send you back an email containing your ingame username. That'll be the email address you use to log into minecraft with.
#1568 [17:48] <Brackishmidget> ok
#1569 [17:48] <Brackishmidget> ok
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#1577 [17:55] <chief117john> OMG whatever youve done IT WORKS!!
#1578 [17:55] <chief117john> im able to login since 2 week omg :D Thank you sooooo much !
#1579 [17:56] <chief117john> worth waiting !!!
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#1585 [18:02] <Brackishmidget> What if I cant remember the email linked with my account
#1586 [18:03] <Brackishmidget> or that email adress no longer exists?
#1587 [18:03] <GreyVulpine> Brackishmidget - Then you'll need to email Mojang Support with your transaction ID so they can help you recover your account.
#1588 [18:03] <GreyVulpine> Brackishmidget - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#1589 [18:04] <Brackishmidget> where would i find my transaction ID?
#1590 [18:05] <GreyVulpine> Please see: http://help.mojang.com/customer/portal/articles/361380-what-is-a-transaction-id-
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#1592 [18:06] <Brackishmidget> but the email linked with my transaction ID is the one i'm trying to recover ._.
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#1595 [18:09] <Pokemonmaster24> My Minecraft is not loading, it says "Pixel Format Not Accelerated" and here is the link for my dxdiag http://paste.ubuntu.com/12880761/
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#1599 [18:12] <Pokemonmaster24> My Minecraft is not loading, it says "Pixel Format Not Accelerated" and here is the link for my dxdiag http://paste.ubuntu.com/12880761/
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#1602 [18:13] <Pokemonmaster24> My Minecraft is not loading, it says "Pixel Format Not Accelerated" and here is the link for my dxdiag http://paste.ubuntu.com/12880761/
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#1609 [18:21] <Pokemonmaster24> My Minecraft is not loading, it says "Pixel Format Not Accelerated" and here is the link for my dxdiag http://paste.ubuntu.com/12880761/
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#1614 [18:29] <DoodGuy> When I click play on minecraft it won't launch up, Help
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#1622 [18:38] <TheMudkipExpert> http://paste.ubuntu.com/12880656/ What can you make of this?
#1623 [18:39] <mattym> TheMudkipExpert, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to your previous version of Windows, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
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#1629 [18:53] <JoseMIguel> Hi It appears my account has been erased
#1630 [18:56] <JoseMIguel> hello???????
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#1642 [19:12] <rulonthegreat> my minecraft won't launch and says i have a lack of graphics drivers but i checked and updated all my graphics drivers so i dont know
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#1645 [19:13] <mattym> rulonthegreat, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1646 [19:14] <rulonthegreat> http://paste.ubuntu.com/12881350/
#1647 [19:16] <mattym> rulonthegreat, Can you check the dxdiag report again, make sure to copy ALL of it
#1648 [19:16] <rulonthegreat> oh. sorry one sec
#1649 [19:16] <rulonthegreat> http://paste.ubuntu.com/12881420/
#1650 [19:18] <mattym> rulonthegreat, Download and Install the Catalyst Software Suite from this page https://support.amd.com/en-us/download/mobile?os=Windows%208.1%20-%2064
#1651 [19:18] <rulonthegreat> okay. is that all i gotta do?
#1652 [19:18] <mattym> should be
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#1660 [19:39] <Aaron> I want to make a server but not pay for it. I have been trying to get the server to work for people not in my house. i am using the download on minecraft.net for 1.8.8 plz help
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#1664 [19:46] <Aaron> I want to make a server but not pay for it. I have been trying to get the server to work for people not in my house. i am using the download on minecraft.net for 1.8.8 plz help
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#1666 [19:48] <Afootpluto> ??> Aaron mp/server-setup
#1667 [19:48] <Absol> Aaron: Lots of information about setting up a server can be found here: http://minecraft.gamepedia.com/Tutorials/Setting_up_a_server
#1668 [19:50] * TheMudkipExpert [TheMudkipExpert@notlogged] has joined #minecrafthelp
#1669 [19:50] <TheMudkipExpert> Driver problems? It won
#1670 [19:51] <TheMudkipExpert> 't let me run minecraft. http://paste.ubuntu.com/12880656/
#1671 [19:51] <Afootpluto> TheMudkipExpert, one moment
#1672 [19:52] <kormok> i have problem login on minecraft website , i have the good username/password but its asking for questions i dont even recall answering and my old email that i used to create my account got stolen few years back. is there any way i can change email adress?
#1673 [19:52] <Afootpluto> ??> kormok mojang/email
#1674 [19:52] <Absol> kormok: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1675 [19:52] <Absol> kormok: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1676 [19:52] <kormok> thanks all
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#1678 [19:53] <Afootpluto> TheMudkipExpert, it looks like your GPU is not supported on windows 10
#1679 [19:54] <Aaron> HOw do i let my friends to connect to it?
#1680 [19:54] <Aaron> not im my house
#1681 [19:54] * TheMudkipExpert [TheMudkipExpert@notlogged] has quit. (Ping timeout: 204 seconds)
#1682 [19:54] <Afootpluto> TheMudkipExpert, you will need to downgrade back to your previous version of windows or use a different PC
#1683 [19:55] <Afootpluto> Aaron, have your friends use you public ip address
#1684 [19:55] <Aaron> they say they can not connect
#1685 [19:55] <Aaron> my ip4 address or the one i look up at like whatsmyip.com
#1686 [19:55] <Afootpluto> Aaron, did you port forward?
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#1690 [19:56] <Clickki> i am having a problem with my minecraft i am on windows ten is there not minecraft out for windows ten yet?
#1691 [19:57] <Afootpluto> Clickki, do you have a dxdiag?
#1692 [19:57] * quezacolt88 [quezacolt88@notlogged] has joined #minecrafthelp
#1693 [19:58] <quezacolt88> Hello?
#1694 [19:58] <Afootpluto> hi
#1695 [19:58] * Manwithaplan [Manwithaplan@notlogged] has joined #minecrafthelp
#1696 [19:58] <quezacolt88> is there anyone from tech support online?
#1697 [19:58] <quezacolt88> is there anyone from tech support online?
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#1699 [19:58] <Afootpluto> quezacolt88, what is the issue?
#1700 [19:59] <Clickki> i had to go through a dxdiag thing and im not sure if i have it now it had me go here and ask
#1701 [19:59] <Aaron> THanks i got it now
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#1703 [20:00] <Afootpluto> Clickki, i need the link to your dxdiag
#1704 [20:00] <quezacolt88> My minecraft account name was strangely changed without my consent, and now im locked out within the 30 day grace period
#1705 [20:00] <quezacolt88> when i was meaning to change it myself
#1706 [20:00] <Afootpluto> ??> quezacolt88 mojang/email
#1707 [20:00] <Absol> quezacolt88: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1708 [20:00] <Absol> quezacolt88: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#1710 [20:01] <Afootpluto> quezacolt88, they might help you, but they might not
#1711 [20:01] <quezacolt88> thank you :3 ill give it a try
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#1714 [20:01] <Clickki> http://paste.ubuntu.com/12881781/
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#1716 [20:02] <Clickki> there i sent it
#1717 [20:02] <Afootpluto> Clickki, your gpu is not supported on windows 10. You will need to downgrade to windows 7 or use a different PC.
#1718 [20:03] <Clickki> ok thanks for the help
#1719 [20:03] <Afootpluto> you're welcome
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#1723 [20:05] <gigi> I am trying to log into my account ...I have tried to rest my password and use two different emails. I keep getting direct into areas that don't help.
#1724 [20:06] <Afootpluto> ??> gigi login/throttle
#1725 [20:06] <Absol> gigi: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1726 [20:06] <Absol> gigi: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#1729 [20:08] <Smashingautumn> its sayig that i need a new digital card but there are no updates for it and i dont know what else to do plz help http://paste.ubuntu.com/12881884/
#1730 [20:08] <gigi> i know...i still cant get to work
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#1732 [20:09] <boldbop> Is it really worth staying with windows 10 or should i just downgrade back to 8.1?
#1733 [20:10] <gigi> Absol...thank you. I guess it is saying that y email account doesn't exist but then when I try logging in and changing everything it then says...my email address is already associated with this account....grrrrrrrr
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#1739 [20:16] <boldbop> can someone check my dixdiag?
#1740 [20:19] <Andrew_> I just got bought Minecraft on my computer (Windows 8) once I try launching it through the minecraft launcher i get the message "lack of updated graphics drivers" and the option "Fix the problem" and I've tried doing what the website it redirected me to said but i just couldnt figure it out so it said to give you this url which is my dixdiag thingy http://paste.ubuntu.com/12881915/ Im hoping someone can halep me :)
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#1744 [20:20] <Andrew_> I just got bought Minecraft on my computer (Windows 8) once I try launching it through the minecraft launcher i get the message "lack of updated graphics drivers" and the option "Fix the problem" and I've tried doing what the website it redirected me to said but i just couldnt figure it out so it said to give you this url which is my dixdiag thingy http://paste.ubuntu.com/12881915/ Im hoping someone can help me :)
#1745 [20:21] <Smashingautumn> i guess no will help
#1746 [20:21] <Smashingautumn> one
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#1748 [20:21] <boldbop> yeah you're probably right
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#1752 [20:26] <Andrew_> I just got bought Minecraft on my computer (Windows 8) once I try launching it through the minecraft launcher i get the message "lack of updated graphics drivers" and the option "Fix the problem" and I've tried doing what the website it redirected me to said but i just couldnt figure it out so it said to give you this url which is my dixdiag thingy http://paste.ubuntu.com/12881915/ Im hoping someone can help me :)
#1753 [20:26] <Andrew_> I just got bought Minecraft on my computer (Windows 8) once I try launching it through the minecraft launcher i get the message "lack of updated graphics drivers" and the option "Fix the problem" and I've tried doing what the website it redirected me to said but i just couldnt figure it out so it said to give you this url which is my dixdiag thingy http://paste.ubuntu.com/12881915/ Im hoping someone can help me :)
#1754 [20:26] <Andrew_> I just got bought Minecraft on my computer (Windows 8) once I try launching it through the minecraft launcher i get the message "lack of updated graphics drivers" and the option "Fix the problem" and I've tried doing what the website it redirected me to said but i just couldnt figure it out so it said to give you this url which is my dixdiag thingy http://paste.ubuntu.com/12881915/ Im hoping someone can help me :)
#1755 [20:26] <Andrew_> I just got bought Minecraft on my computer (Windows 8) once I try launching it through the minecraft launcher i get the message "lack of updated graphics drivers" and the option "Fix the problem" and I've tried doing what the website it redirected me to said but i just couldnt figure it out so it said to give you this url which is my dixdiag thingy http://paste.ubuntu.com/12881915/ Im hoping someone can help me :)
#1756 [20:26] <Andrew_> I just got bought Minecraft on my computer (Windows 8) once I try launching it through the minecraft launcher i get the message "lack of updated graphics drivers" and the option "Fix the problem" and I've tried doing what the website it redirected me to said but i just couldnt figure it out so it said to give you this url which is my dixdiag thingy http://paste.ubuntu.com/12881915/ Im hoping someone can help me :)
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#1766 [20:38] <sean_> its says my minecraft account is migrated but i can login to my mojang account but i can't import my account
#1767 [20:39] <_XTonyX_> How can I fix this error? paste.ubuntu.com/12849149/
#1768 [20:39] <sean_> old account
#1769 [20:39] <GreyVulpine> _XTonyX_ - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#1770 [20:39] <GreyVulpine> sean_ - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#1771 [20:39] <sean_> okay thanks
#1772 [20:40] <_XTonyX_> Thanks :/
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#1776 [20:53] <JodyStevens> Hello, i cannot connect to any servers or even a realm... error is Java.net.SocketException: Network is unreachable:no further information
#1777 [21:01] * finandjake47 [finandjake47@notlogged] has joined #minecrafthelp
#1778 [21:01] <finandjake47> Hello
#1779 [21:01] <finandjake47> just wanted to say
#1780 [21:01] <finandjake47> that someone might be coming w/probelm about super secret settings
#1781 [21:02] <finandjake47> kthxbye
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#1784 [21:02] <nemo2015> i keep getting a java native error
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#1787 [21:03] <nemo2015> what do i do it wont let me play my game loads then freezes
#1788 [21:07] <CubeTheThird> nemo2015, do you get a crash report?
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#1791 [21:08] <JodyStevens> Hello, i cannot connect to any servers or even a realm... error is Java.net.SocketException: Network is unreachable:no further information
#1792 [21:09] <CubeTheThird> JodyStevens, what anti-virus and firewall software do you have?
#1793 [21:09] <JodyStevens> avg mate
#1794 [21:09] <JodyStevens> not sure about the firewall
#1795 [21:10] <JodyStevens> snothing special thats for sure
#1796 [21:10] <CubeTheThird> JodyStevens, avg free?
#1797 [21:10] <JodyStevens> yeah
#1798 [21:10] <CubeTheThird> JodyStevens, ok, so that's not likely to be the issue
#1799 [21:10] <CubeTheThird> ??> JodyStevens tools/hjt
#1800 [21:10] <Absol> JodyStevens: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1801 [21:10] <Absol> JodyStevens: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1802 [21:11] <JodyStevens> alright thx ill see how i go
#1803 [21:13] * kirby|gone is now known as mrkirby153
#1804 [21:18] <JodyStevens> log file pasted
#1805 [21:19] <CubeTheThird> JodyStevens, please give the link to your paste here
#1806 [21:19] <JodyStevens> http://paste.ubuntu.com/12882321/
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#1808 [21:20] <CubeTheThird> JodyStevens, hmm ok. let's start with a malware scan then
#1809 [21:20] <CubeTheThird> ??> JodyStevens av/adwcleaner
#1810 [21:20] <Absol> JodyStevens: ADWCleaner is an utility to clean a PC which is infested with malware.
#1811 [21:20] <Absol> JodyStevens: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#1812 [21:22] <JodyStevens> pc has been formatted in the last 24 hrs...
#1813 [21:22] <CubeTheThird> oh.. that's interesting
#1814 [21:22] <CubeTheThird> JodyStevens, did you have this issue before formatting?
#1815 [21:23] <JodyStevens> yeah...is the reason i reinstalled windows
#1816 [21:23] <JodyStevens> there is something else
#1817 [21:23] <CubeTheThird> oh?
#1818 [21:23] <JodyStevens> there is a second computer on the network with the exact same problem
#1819 [21:24] <CubeTheThird> JodyStevens, ok so it's definitely an issue with your network
#1820 [21:24] <JodyStevens> would the problem be in the router?
#1821 [21:24] <CubeTheThird> most likely
#1822 [21:24] <CubeTheThird> JodyStevens, have you always experienced this issue?
#1823 [21:24] <JodyStevens> no... have had MC for almost 2 yrs... nothing like this
#1824 [21:25] <JodyStevens> had this problem now for 3 days
#1825 [21:25] <CubeTheThird> JodyStevens, did you recently get a new router or modem?
#1826 [21:25] <JodyStevens> had it for 6 months or more
#1827 [21:25] <JodyStevens> netgear
#1828 [21:25] <CubeTheThird> JodyStevens, did you try port forwarding at some point?
#1829 [21:25] <webrosc> is this a home network, or are you at college/uni on their network?
#1830 [21:26] <JodyStevens> i have looked at it... home network
#1831 [21:26] * Excalibur [Excalibur@notlogged] has joined #minecrafthelp
#1832 [21:26] <JodyStevens> MC is not blocked at portforwarding
#1833 [21:26] <CubeTheThird> JodyStevens, can you open your router settings?
#1834 [21:26] * Excalibur is now known as Guest4934
#1835 [21:26] <JodyStevens> erm... give me a moment
#1836 [21:26] <CubeTheThird> take your time
#1837 [21:27] <Guest4934> Pixel Format not accelarated but it says it is
#1838 [21:27] <webrosc> Guest4934, do you have a dxdiag lonk?
#1839 [21:27] <Guest4934> Yes
#1840 [21:27] * BlackRiderMC [BlackRiderMC@notlogged] has joined #minecrafthelp
#1841 [21:27] <Guest4934> what is a lonk?
#1842 [21:27] <webrosc> i meant link
#1843 [21:27] <Guest4934> I do have a dxdiag saved file
#1844 [21:28] <webrosc> do you have a link to give to us?
#1845 [21:28] <Guest4934> Yes
#1846 [21:28] <webrosc> then please post it
#1847 [21:28] <Guest4934> actually no
#1848 [21:29] <CubeTheThird> ??> Guest4934 win/dxdiag
#1849 [21:29] <Absol> Guest4934: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1850 [21:29] <Guest4934> I already tried that
#1851 [21:29] <Guest4934> it doesn't work
#1852 [21:29] <webrosc> Guest4934, thats a different link to what you did
#1853 [21:29] <webrosc> just follow the guide linked
#1854 [21:29] <Guest4934> ------------------
#1855 [21:30] <Guest4934> it doesn't work
#1856 [21:30] <webrosc> just follow the guide linked
#1857 [21:30] <Guest4934> ok
#1858 [21:30] * MrElow [MrElow@notlogged] has joined #minecrafthelp
#1859 [21:31] <Guest4934> ok, posted it on ubuntu
#1860 [21:31] <MrElow> All my servers say "Can't connect to server"
#1861 [21:31] <webrosc> now give us the link to that
#1862 [21:31] <JodyStevens> CubeTheThird i am logged into router
#1863 [21:31] <webrosc> MrElow, can you tell us one of those servers?
#1864 [21:31] <webrosc> the ip that is
#1865 [21:31] <Guest4934> http://paste.ubuntu.com/12882372
#1866 [21:31] <MrElow> node1.mpgs.us:25968
#1867 [21:32] <CubeTheThird> JodyStevens, can you find the port forward settings?
#1868 [21:32] <webrosc> Guest4934, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#1869 [21:32] <JodyStevens> i can
#1870 [21:32] <Guest4934> how do i downgrade to windows 7?
#1871 [21:32] <webrosc> ??> Guest4934 win/revert
#1872 [21:32] <webrosc> ??> Guest4934 win/downgrade
#1873 [21:32] <Absol> Guest4934: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1874 [21:33] <BlackRiderMC> F
#1875 [21:33] <webrosc> MrElow, that server looks to be up, are you using 1.8.6 to connect?
#1876 [21:33] <MrElow> Yes
#1877 [21:34] * baz [baz@notlogged] has joined #minecrafthelp
#1878 [21:34] <webrosc> MrElow, can you connect to this server? mctest.ae97.net
#1879 [21:34] <JodyStevens> ok cubethethird i have found port forwarding
#1880 [21:34] <MrElow> no
#1881 [21:34] <webrosc> MrElow, what error do you get?
#1882 [21:34] <Guest4934> it doesn't workhow do I upgrade my graphics hardware?
#1883 [21:34] <CubeTheThird> JodyStevens, are there any entries for port 25565 there?
#1884 [21:34] <MrElow> Every server says "cant connect to server"
#1885 [21:34] <JodyStevens> no entries
#1886 [21:35] <Guest4934> how do I upgrade my graphics hardware?
#1887 [21:35] <webrosc> Guest4934, you would need to take your computer to a specialist for that as that beyond our help
#1888 [21:35] <baz> hi my minecraft keeps crashing when i place down a item out of crayfish funiture mod plz help
#1889 [21:35] <Guest4934> ok
#1890 [21:35] <Guest4934> thanks for the help
#1891 [21:35] <webrosc> Guest4934, but honestly its not worth it due to age of computer
#1892 [21:35] <Guest4934> but what kind of specialist?
#1893 [21:36] <webrosc> ??> baz mods
#1894 [21:36] <Absol> baz: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1895 [21:36] <Absol> baz: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1896 [21:36] <CubeTheThird> JodyStevens, hmm ok. Can you find the firewall settings for your router?
#1897 [21:36] <BlackRiderMC> What can I do to fix my problem?
#1898 [21:36] <webrosc> Guest4934, a computer specialist
#1899 [21:36] <JodyStevens> ill have a look
#1900 [21:36] <Guest4934> please, call me Excalibur
#1901 [21:36] <BlackRiderMC> http://paste.ubuntu.com/12882476/
#1902 [21:36] <webrosc> BlackRiderMC, what problem? all you said was F
#1903 [21:36] <baz> ok cheers
#1904 [21:37] <BlackRiderMC> It tell me this
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#1907 [21:38] <webrosc> MrElow, what antivirus are you using?
#1908 [21:38] <webrosc> BlackRiderMC, ok, one moment
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#1910 [21:38] <MrElow> None right now but I was jusing macafee
#1911 [21:38] <Guest4934> can you guys link me another downgrade website?
#1912 [21:39] <BlackRiderMC> We're sorry, but it seems there was an error while trying to render aspects of the game ....
#1913 [21:39] <webrosc> MrElow, did you just stop mcafee, or fully uninstall it with correct removal tool?
#1914 [21:39] <Guest4934> because it says 'use other means' to downgrade
#1915 [21:39] <MrElow> The tool didnt work for me
#1916 [21:39] <MrElow> I uninstalled it from the control pannel tho
#1917 [21:40] <webrosc> Guest4934, if windows won't let you downgrade by the method we linked then the only other way is a fresh windows 7 install using a legit install key
#1918 [21:40] <BlackRiderMC> To solve this error, it's recommended that you update your graphics drivers...
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#1920 [21:40] <webrosc> BlackRiderMC, yes, i said one moment
#1921 [21:40] <Excalibur> can you guys link me a downgrade website
#1922 [21:40] <BlackRiderMC> ok
#1923 [21:40] <webrosc> Excalibur, if windows won't let you downgrade by the method we linked then the only other way is a fresh windows 7 install using a legit install key
#1924 [21:40] * Excalibur is now known as Guest44717
#1925 [21:40] * ajvpot licks himself
#1925 [21:41] <Guest44717> sorry, changed to guest44717
#1926 [21:41] <JodyStevens> CubeTheThird i have found the "firewall rules"section
#1927 [21:41] <webrosc> BlackRiderMC, download and install http://www.nvidia.com/download/driverResults.aspx/82701/en-us
#1928 [21:41] <Guest44717> how do I install windows 7 using a legit install key?
#1929 [21:41] <CubeTheThird> JodyStevens, ok. were there any rules added?
#1930 [21:41] <BlackRiderMC> one moment
#1931 [21:41] <JodyStevens> there is nothing added no
#1932 [21:41] <webrosc> Guest44717, you pay for it
#1933 [21:42] <Guest44717> where should I pay?
#1934 [21:42] <webrosc> Guest44717, this is beyond our scope, please as a computer specialist for help if you do not know what to do
#1935 [21:42] <webrosc> s/as/ask
#1936 [21:42] <ExtremeBot> webrosc meant to say: Guest44717, this is beyond our scope, pleaske as a computer specialist for help if you do not know what to do
#1937 [21:42] <Guest44717> s/as/ask
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#1940 [21:43] <Guest44717> thanks for everyone's help!
#1941 [21:43] <Guest44717> goodbye!
#1942 [21:44] <Guest44717> By the way, is Lord_Ralex on?
#1943 [21:46] <CubeTheThird> JodyStevens, hmm. Actually here's a thought. Do you have a router connected to a modem?
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#1945 [21:48] <webrosc> MrElow, sorry for delay, was doing something
#1946 [21:48] <webrosc> ??> MrElow tools/hjt
#1947 [21:48] <Absol> MrElow: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1948 [21:48] <Absol> MrElow: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#1951 [21:51] <BlackRiderMC> Thanks for your help
#1952 [21:52] <MrElow> Problem fixed, I installed a different launcher and it worked.
#1953 [21:52] <MrElow> http://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe
#1954 [21:52] <webrosc> MrElow, i would still suggest getting fully rid of mcafee as its a known issue
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#1956 [21:53] <webrosc> ??> MrElow av/mcafee/uninstall
#1957 [21:53] <Absol> MrElow: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#1958 [21:53] <MrElow> Ok Ill still try it
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#1962 [22:04] <JodyStevens> CubeTheThird i had an oops while messing with the modem
#1963 [22:04] <CubeTheThird> JodyStevens, what happened?
#1964 [22:04] <JodyStevens> it is a D6300 dsl modem router
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#1966 [22:06] <CubeTheThird> JodyStevens, do you have a router connected to it?
#1967 [22:06] <JodyStevens> no its straight out of the wall into that
#1968 [22:08] <CubeTheThird> JodyStevens, hmm. I was thinking that there was something wrong with how it was configured. A cable plugged in the wrong place or something
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#1970 [22:08] <CubeTheThird> JodyStevens, considering the error message is 'network is unreachable' I expect something like that, but because it's a modem I can't be sure
#1971 [22:11] <JodyStevens> alright... ill poke about a little, see what i can break :)
#1972 [22:12] <JodyStevens> surely it wouldn't have anything to do with a splitter?
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#1975 [22:12] <CubeTheThird> JodyStevens, you use a splitter?
#1976 [22:13] <CubeTheThird> JodyStevens, do you mean like a switch?
#1977 [22:13] <JodyStevens> fot the home phone yeah
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#1979 [22:13] <JodyStevens> for*
#1980 [22:13] <JodyStevens> inline filter/splitter
#1981 [22:14] <CubeTheThird> hmm.. I'm not sure
#1982 [22:14] <CubeTheThird> JodyStevens, honestly, I think you should contact your ISP about the issue
#1983 [22:14] <JodyStevens> yeah ok...
#1984 [22:15] <JodyStevens> cubethethird... thx mate i realy appreciate your time :)
#1985 [22:15] <CubeTheThird> no problem :3
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#1994 [22:27] <An12440h> Hi
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#1996 [22:28] <An12440h> I need help about Minecraft on Windows 10 my Minecraft always crash after I updated my pc Windows version
#1997 [22:29] <webrosc> ??> An12440h win/dxdiag
#1998 [22:29] <Absol> An12440h: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#2006 [22:35] <An12440h> i dont know where to post my computer details
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#2012 [22:40] <Jorza> Hello, I have a 408 Request Time-out error app-on opening. Also every time I try to load a game save it crashes
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#2016 [22:53] <IVanillaBro> hi could have help because my minecraft keeps crashing as i join my worlds
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#2019 [22:59] <IVanillaBro> Could i have help because my minecraft keeps crashing when i try and log on to a world
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#2021 [23:00] <IVanillaBro> hi
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#2027 [23:04] <IVanillaBro> could someone help me because my minecraft is always crashing whenever i try and log in to a world
#2028 [23:04] <webrosc> please post the crash report to paste.ubuntu.com then link it here
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#2031 [23:11] <siren> hi what does it mean whe nyou cant find the appdata file for minecraft
#2032 [23:13] * mrkirby153 is now known as kirby|gone
#2033 [23:15] <siren> when i try to open to download a reasousce pack from my computer it says it cant find my appdata/roaming/minecraft file
#2034 [23:16] <IVanillaBro> ---- Minecraft Crash Report ---- // Who set us up the TNT? Time: 20/10/15 9:08 PM Description: Updating screen events java.lang.IllegalStateException: failed to create a child event loop at io.netty.util.concurrent.MultithreadEventExecutorGroup.<init>(MultithreadEventExecutorGroup.java:68) at io.netty.channel.MultithreadEventLoopGroup.<init>(MultithreadEventLoopGroup.java:49) at io.netty.channel.nio.NioEventLoopGroup.<init>(NioEventLoopGroup.j
#2035 [23:17] <IVanillaBro> http://paste.ubuntu.com/12883384/plain/
#2036 [23:18] <IVanillaBro> here you go ^
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#2039 [23:19] <IVanillaBro> i sent the link of my crash
#2040 [23:20] <IVanillaBro> here is the link of my crash http://paste.ubuntu.com/12883384/plain/
#2041 [23:22] <IVanillaBro> umm could i have help minecraft keeps crashing whenever i log on a world
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#2048 [23:26] <IVanillaBro> could i have help my minecraft keeps crashing whenever i log on a world
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#2051 [23:32] <IVanillaBro> here is the crash report http://paste.ubuntu.com/12883384/plain/
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#2053 [23:32] <TheMan> Hi
#2054 [23:33] <IVanillaBro> pls hurry i need go to bed
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