#1 [00:00] <Extreme> NOOB: are you trying to download a driver from amd.com?
#2 [00:00] <NOOB> no i am trying to make a razer account but there is something called referer
#3 [00:01] <Andrio> Basically the page you came from.
#4 [00:01] <NOOB> example
#5 [00:01] <Andrio> If I come here from Google, my referrer would be the Google page. If I came here by a direct link, there would be no referrer.
#6 [00:02] <Andrio> direct link meaning favourites entry or typing it into the address bar
#7 [00:02] <Andrio> But yeah, some more context would be nice.
#8 [00:04] <NOOB> So put Razer Page?
#9 [00:04] <NOOB> I*
#10 [00:05] <NOOB> doesnt work
#11 [00:05] <Andrio> I see.
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#14 [00:05] <Andrio> They have a referral system, by the looks of it.
#15 [00:05] <NOOB> but what do i right pls help me i want this so much
#16 [00:06] <Andrio> Enter the email address of whoever introduced you to Razer ID, or leave it blank if not applicable
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#18 [00:06] <Andrio> It's not very clear
#19 [00:06] <NOOB> it says invalid referrer
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#21 [00:06] <Andrio> Well, I guess leave it blank, then.
#22 [00:06] <ToxicPhantom98> hey i need help on minecraft
#23 [00:07] <NOOB> i left it blank it says invalid referrer
#24 [00:07] <Andrio> Mm
#25 [00:07] <NOOB> here is the link http://www.razerzone.com/razer-id/registration-id#community
#26 [00:07] <ToxicPhantom98> hello\
#27 [00:08] <Andrio> NOOB, you should probably contact Razer then.
#28 [00:08] <NOOB> have you check it?
#29 [00:08] <Andrio> Yes.
#30 [00:08] <Andrio> I don't get it either.
#31 [00:08] <ToxicPhantom98> hey i need help on minecraft when joining servers
#32 [00:09] <NOOB> ok what do u need?
#33 [00:09] <NOOB> i can i help you?
#34 [00:09] <NOOB> how can i help you*?
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#36 [00:09] <ToxicPhantom98> when i join server it tells me to restart your game but i do that and cant join
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#40 [00:11] <Andrio> ToxicPhantom98, try logging out of the launcher as well.
#41 [00:11] <ToxicPhantom98> ya
#42 [00:13] <ToxicPhantom98> i did. did not work
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#48 [00:29] * DA_B3ST_ALPACA [DA_B3ST_ALPACA@notlogged] has joined #minecrafthelp
#49 [00:29] <DA_B3ST_ALPACA> Hi
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#52 [00:33] <Jesse612> need some help again.. did what mattym said but i get the same thing. ;-;
#53 [00:34] * Carlos_ [Carlos_@notlogged] has joined #minecrafthelp
#54 [00:34] <Carlos_> I NEED HELP
#55 [00:35] * Jakomelo [Jakomelo@notlogged] has quit. (Quit: Web client closed)
#56 [00:35] <Carlos_> I NEED HELP
#57 [00:36] * PrimitiveArc [PrimitiveArc@notlogged] has joined #minecrafthelp
#58 [00:38] <Carlos_> my minecraft wont launch because my graphics drivers are out of date and i updated them but it still wont work
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#62 [00:38] <PrimitiveArc> Hello i just bought and installed Minecraft and when i tried to play it from the luancher a pop up said that it was having issues rendering the game.I followed the instructions for fixing it but im not having any luck.
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#66 [00:44] <Guncannon15> I am trying to update my Mojang password and mojang and Minecraft are not recognizing both my name and my email address now
#67 [00:45] <Guncannon15> I have tried entering my email multiple times and changing my password multiple times and every time I am told that the password or username is incorrect
#68 [00:46] <Guncannon15> now I am completely locked out of minecraft and my Mojang account
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#77 [01:03] <z> hi
#78 [01:04] <z> ,
#79 [01:04] <z> http://paste.ubuntu.com/12940386/
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#81 [01:05] * Rose_ [Rose_@notlogged] has joined #minecrafthelp
#82 [01:07] <Rose_> Every time I try to open my minecraft PC world it loads for a few seconds then takes me back to the title screen and when I try to load the world again it crashes!!! Help please! Also Im a bit of a noob with these things dont use technical language please
#83 [01:13] <Chromaryu> Rose_: do you have crash log?
#84 [01:13] <Chromaryu> ??> Rose_ launcher/crash-log
#85 [01:13] <Absol> Rose_: We need to see your crash log, which appears after a crash.
#86 [01:13] <Absol> Rose_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#87 [01:19] * EDUARDOG4M3R [EDUARDOG4M3R@notlogged] has joined #minecrafthelp
#88 [01:20] <EDUARDOG4M3R> help
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#90 [01:21] <EDUARDOG4M3R> I have a problem installing Windows 10 and would not open minecraft and if I opened windows 7
#91 [01:21] <Chromaryu> EDUARDOG4M3R: do you have dxdiag log?
#92 [01:21] <Chromaryu> ??> EDUARDOG4M3R win/dxdiag
#93 [01:21] <Absol> EDUARDOG4M3R: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#94 [01:22] <EDUARDOG4M3R> ise that but no longer works
#95 [01:22] <Chromaryu> why?
#96 [01:22] <Chromaryu> ??> EDUARDOG4M3R paste
#97 [01:22] <EDUARDOG4M3R> discharge all programs not pixel format
#98 [01:22] <Absol> EDUARDOG4M3R: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#99 [01:23] <Chromaryu> paste log at that site and give us link
#100 [01:24] <EDUARDOG4M3R> they can not speak Spanish?
#101 [01:24] <Chromaryu> We only accepts English
#102 [01:24] <EDUARDOG4M3R> ok
#103 [01:24] <Chromaryu> if want, use Translator
#104 [01:25] <EDUARDOG4M3R> ok
#105 [01:25] <EDUARDOG4M3R> I have to put in content?
#106 [01:26] <Chromaryu> yep
#107 [01:26] <Chromaryu> and click paste
#108 [01:27] <EDUARDOG4M3R> ready
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#110 [01:27] <Chromaryu> give us link
#111 [01:27] <EDUARDOG4M3R> http://paste.ubuntu.com/12940531/
#112 [01:28] <EDUARDOG4M3R> I can tell the whole problem that took me settle it :(
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#114 [01:28] <Chromaryu> what card are you using?
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#116 [01:28] <EDUARDOG4M3R> wait
#117 [01:28] <Chromaryu> ??> EDUARDOG4M3R win/dxdiag
#118 [01:28] <Absol> EDUARDOG4M3R: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#119 [01:29] <EDUARDOG4M3R> absol
#120 [01:29] <Chromaryu> Give me that dxdiag log
#121 [01:29] <EDUARDOG4M3R> and did all instructions and nothing works
#122 [01:29] <EDUARDOG4M3R> wait chromaryu
#123 [01:29] <Hunts> Every time i join a mimecraft server i get in for about 10 seconds them i am automatically timed out and happens for evry server, can anyone help?
#124 [01:30] <Chromaryu> In last step, paste at paste.ubuntu.com, then give us link please? EDUARDOG4M3R
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#126 [01:31] <EDUARDOG4M3R> http://paste.ubuntu.com/12940531/
#127 [01:31] <Hunts> does anyone know why i am having that problem?
#128 [01:31] <EDUARDOG4M3R> is not that?
#129 [01:31] <Chromaryu> yes
#130 [01:31] <Chromaryu> Follow waht absol said
#131 [01:31] <Chromaryu> *what
#132 [01:31] <Hunts> me?
#133 [01:32] <Chromaryu> not
#134 [01:32] <Hunts> ok
#135 [01:32] <Chromaryu> EDUARDOG4M3R: follow what absol said
#136 [01:32] <Hunts> can you help me?
#137 [01:32] <EDUARDOG4M3R> I work there support skype? screen sharing and see the problem
#138 [01:32] <Chromaryu> Hunts: Any server?
#139 [01:32] <Hunts> yeah i have a tried a heap
#140 [01:32] <EDUARDOG4M3R> it serves no longer use everything he says woe and does not help me anything
#141 [01:32] <Chromaryu> ??> EDUARDOG4M3R scold/PM
#142 [01:32] <Absol> EDUARDOG4M3R: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#143 [01:33] <Hunts> Chromaryu: do you have any idea what is wrong?
#144 [01:33] <EDUARDOG4M3R> I just want you to help me fix my minecraft :(
#145 [01:34] <Chromaryu> Again: follow what absol said, We can't help without that log
#146 [01:35] <EDUARDOG4M3R> absol ise and what the link you sent me does not work any driver available I have the newest and not work minecraft
#147 [01:35] <Chromaryu> Hunts: Can you play Single?
#148 [01:35] <Chromaryu> EDUARDOG4M3R: i just want to know what graphic board are you using?
#149 [01:35] <Hunts> Chromaryu: yeah its only multiplayer
#150 [01:35] <Chromaryu> one sec Hunts
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#152 [01:36] <EDUARDOG4M3R> ok wait
#153 [01:36] <EDUARDOG4M3R> Mobile Intel(R) 4 Series Express Chipset Family
#154 [01:38] <EDUARDOG4M3R> I hope you help me play
#155 [01:39] <Chromaryu> EDUARDOG4M3R: unfortunately, your graphic board does not work under windows 10
#156 [01:39] <Chromaryu> You have to downgrade to windows7 if you want pkay minexraft
#157 [01:39] <EDUARDOG4M3R> nooo
#158 [01:39] <Chromaryu> *minecraft
#159 [01:40] <EDUARDOG4M3R> as I return to windows 7?
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#161 [01:40] <Chromaryu> yes
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#163 [01:41] <EDUARDOG4M3R> how I do?
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#165 [01:41] <Chromaryu> Hunts: are you using Mods?
#166 [01:41] <Chromaryu> ??> EDUARDOG4M3R win/downgrade
#167 [01:41] <Absol> EDUARDOG4M3R: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#168 [01:42] <Hunts> Chromaryu: i had x-ray mods but i only just deleted my .minecraft folder so i think it got rid of it
#169 [01:42] <EDUARDOG4M3R> and if it does not return to windows 7
#170 [01:42] <Chromaryu> Hunts: well. consider reinstall minecraft
#171 [01:42] <Chromaryu> EDUARDOG4M3R: should work.
#172 [01:43] <EDUARDOG4M3R> ??
#173 [01:43] <Hunts> Chromaryu: i will give it another go but i tried it in the past and it didnt work
#174 [01:43] <Chromaryu> It should work
#175 [01:43] <Chromaryu> ??> Hunts launcher/reinstall
#176 [01:43] <EDUARDOG4M3R> not only goes out to restore pc
#177 [01:44] <Chromaryu> wait
#178 [01:44] <Chromaryu> Hunt
#179 [01:44] <Chromaryu> ??> Hunts tools/hjt
#180 [01:44] <Absol> Hunts: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#181 [01:44] <Absol> Hunts: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#182 [01:44] <Chromaryu> EDUARDOG4M3R: why not try what absol said
#183 [01:45] <EDUARDOG4M3R> I've already tried
#184 [01:45] <Hunts> Chromaryu: where is the tools/hjt?
#185 [01:45] <Chromaryu> ??> Hunts tools/hjt
#186 [01:45] <Absol> Hunts: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#187 [01:45] <Absol> Hunts: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#188 [01:45] <Chromaryu> Here. do what absol said Hunts
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#191 [01:49] <Hunts> Absol: i dont understand what came up
#192 [01:51] <Chromaryu> Ignore came up, Just paste it and give us link
#193 [01:51] <Hunts> Chromaryu: what is it but?
#194 [01:51] <Chromaryu> uhm. what process is running at your pc
#195 [01:52] <Hunts> Chromaryu: what?
#196 [01:52] <Chromaryu> Just need to find which program blocks minecraft
#197 [01:53] <Hunts> Chromaryu: it didnt work
#198 [01:53] <Chromaryu> why didn't work?
#199 [01:53] <Chromaryu> it gives text file
#200 [01:54] <Hunts> i dont know my computer is messed up
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#202 [01:54] <Chromaryu> ...
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#212 [02:06] <Scroll> Umm, I changed my name to Scroll, but everytime i log into a server is says something completely different! WTF
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#219 [02:15] <KingChaos> ITS NOT WORKING
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#221 [02:16] <KingChaos> why cant i join a server its the nullpointer problem its been there for one and a half months
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#223 [02:16] <KingChaos> plz help me someone
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#225 [02:18] <KingChaos> please help me i cant join any server it says NullPointer Exception
#226 [02:19] <KingChaos> ANYONE Absol
#227 [02:19] <KingChaos> @Absol
#228 [02:21] <KingChaos> hi i have a problem can you please help me
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#239 [02:40] <Mine_Craft_Efe> I have just newly installed Windows 10 i wanted to play Minecraft but the latest version does not launch because my graphics driver is not updated, i followed instructions on how to install the update but there are no available updates i need help.
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#241 [02:44] <Mine_Craft_Efe> My intel driver update utility does not show any updates that should be done.
#242 [02:44] <Mine_Craft_Efe> I do not know what to do next to get my Minecraft working.
#243 [02:45] <Mine_Craft_Efe> http://paste.ubuntu.com/12940741/
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#245 [02:48] <Mine_Craft_Efe> The above link is my DxDiag report. I need help.
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#250 [02:52] <Manav> How to fix the problem Java.net.socketexception : network is unreachable : no further information.
#251 [02:53] <Manav> How to fix the problem Java.net.socketexception : network is unreachable : no further information.
#252 [02:54] <Mine_Craft_Efe> I have just newly installed Windows 10 i wanted to play Minecraft but the latest version does not launch because my graphics driver is not updated, i followed instructions on how to install the update but there are no available updates i need help. My intel driver update utility does not show any updates that should be done.http://paste.ubuntu.com/12940741/ this is my DxDiag report.
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#254 [02:54] <Manav> How to fix the problem Java.net.socketexception : network is unreachable : no further information.
#255 [02:56] <Manav> How to fix the problem Java.net.socketexception : network is unreachable : no further information.
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#257 [02:56] <Mine_Craft_Efe> I need help.
#258 [02:56] <Andrio> Mine_Craft_Efe, I'm afraid your graphics hardware is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#259 [02:57] <Andrio> Manav, what were you trying to do?
#260 [02:57] <Mine_Craft_Efe> My Minecraft would not launch.
#261 [02:57] <Manav> I wanted to play a survival world with my friend
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#265 [02:58] <Mine_Craft_Efe> I had Windows 7 previously but the latest version of Minecraft still would not launch.
#266 [02:58] <Manav> I wanted to play a survival world with my friend
#267 [02:58] <Andrio> Mm
#268 [02:58] <Andrio> Manav, what address did you try to join?
#269 [02:58] <Andrio> Mine_Craft_Efe, did you try 1.7.2?
#270 [02:59] <Manav> 50611
#271 [02:59] <Andrio> Manav, that isn't an IP address.
#272 [02:59] <Mine_Craft_Efe> Yes that worked but why didnt the newest version not work?
#273 [02:59] <Andrio> Mm
#274 [02:59] <Manav> No we did open to lan
#275 [02:59] <Andrio> Mine_Craft_Efe, there's an issue with Intel's driver for your graphics hardware that causes newer versions to crash.
#276 [02:59] <Manav> So the server port was the server adress
#277 [03:00] <Andrio> Manav, it doesn't work that way.
#278 [03:00] <Mine_Craft_Efe> Is there a way to fix it?
#279 [03:00] <Andrio> Is your friend in the house with you?
#280 [03:00] <Andrio> Mine_Craft_Efe, not really
#281 [03:00] <Manav> no
#282 [03:00] <Andrio> Manav, well, you can't use Open to LAN unless you two are actually on the same LAN.
#283 [03:01] <Mine_Craft_Efe> Thank you so much for your help!
#284 [03:01] <Andrio> You'll need to either set up port forwarding and run a fully fledged server, or find another one to play on.
#285 [03:01] <Andrio> no problem.
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#287 [03:01] <Manav> how to do that
#288 [03:01] <Andrio> It depends on your router.
#289 [03:01] <Andrio> see http://portforward.com/
#290 [03:02] <Manav> Okay
#291 [03:02] <Manav> Is there any other way for only 2 people to play
#292 [03:03] <Andrio> Firstly, LAN worlds aren't limited to 2 players.
#293 [03:03] <Andrio> Secondly, no, but you can rent a server from Minecraft Realms or a similar service in a pinch.
#294 [03:04] <Manav> How does the website work the one u gave
#295 [03:05] <Manav> How does the website work the one u gave
#296 [03:05] <Andrio> You can look up your router model and see screenshots showing how to set up port forwarding.
#297 [03:06] <Andrio> 'List of all routers' on the left
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#300 [03:07] <Manav> Then how does omgchad beef and others play on a server they are only 3 people and they don't live together
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#302 [03:07] <EdwinAntonsson> When I press the "Multiplayer" button on minecraft, my game crashes because of Rendering Screen, and I have no idea how to fix it.
#303 [03:08] <Andrio> Manav, probably by one of the ways I just described.
#304 [03:08] <Andrio> ??> EdwinAntonsson launcher/crash-log
#305 [03:08] <Absol> EdwinAntonsson: We need to see your crash log, which appears after a crash.
#306 [03:08] <Absol> EdwinAntonsson: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#308 [03:09] <Manav> Does making a server cost money
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#310 [03:10] <Manav> Does making a server cost money
#311 [03:10] <Andrio> If you rent one, yes.
#312 [03:10] <Andrio> If you use your own computer, no.
#313 [03:11] <EdwinAntonsson> Okay, here's the link; http://paste.ubuntu.com/12941049/
#314 [03:11] <Manav> If u use your own computer means
#315 [03:11] <Andrio> Manav, sorry; if you run the server on your own computer.
#316 [03:12] <Manav> Okay
#317 [03:12] <Manav> Can u suggest any servers to play only vanilla server
#318 [03:12] <Manav> Vanilla games
#319 [03:12] <Andrio> I don't know any.
#320 [03:13] <Andrio> Try Google.
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#322 [03:13] <Manav> Thz
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#324 [03:15] <Andrio> EdwinAntonsson, I think your server list might be corrupt.
#325 [03:15] <DANTHEBADMAN> I cant seem to fight when i left click on my laptop sometimes it doesnt work, this started as soon as i updated to windows 10
#326 [03:15] <Andrio> EdwinAntonsson, try deleting the file in your Minecraft game directory named servers.dat (I think)
#327 [03:15] <Andrio> ??> EdwinAntonsson win/.minecraft
#328 [03:15] <Absol> EdwinAntonsson: To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type %AppData%\.minecraft and click OK.
#329 [03:15] <Andrio> DANTHEBADMAN, are you using a touchpad?
#330 [03:16] <DANTHEBADMAN> Andrio im just using a laptop
#331 [03:17] <Andrio> Did you not understand the question?
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#333 [03:17] <rockdoggdx> yes
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#335 [03:18] <DANTHEBADMAN> my touchscreen is off andrio
#336 [03:18] <Andrio> Thanks, psychic.
#337 [03:18] <Andrio> DANTHEBADMAN, what exactly are you using to left-click? Is it a mouse or a touchpad?
#338 [03:18] <Andrio> Or something else?
#339 [03:18] <DANTHEBADMAN> a touhpad andrio
#340 [03:18] <Andrio> ok
#341 [03:19] <Andrio> DANTHEBADMAN, go to Start menu → Settings → Devices → Mouse and touchpad and turn off the delay.
#342 [03:19] <DANTHEBADMAN> do you know? andrio
#343 [03:19] * Geri07 [Geri07@notlogged] has joined #minecrafthelp
#344 [03:20] <DANTHEBADMAN> wheres the start menu andrio
#345 [03:22] <Andrio> DANTHEBADMAN, you can get to it by pressing the Windows logo key, the Windows logo button at the corner of the screen, or Ctrl+Escape
#346 [03:23] <Geri07> Hi. I cannot start my MC 1.8 on Win 10. The problem is with the graphic driver, but i did not find any new drivers.
#347 [03:23] <Andrio> ok
#348 [03:23] <Andrio> ??> Geri07 win/DXDiag
#349 [03:23] <Absol> Geri07: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#350 [03:24] <Geri07> ok. I followed the instructions.
#351 [03:24] <Geri07> I have the link.
#352 [03:24] <Geri07> What have I to do now?
#353 [03:25] <Andrio> Show me the link to your DXDiag report.
#354 [03:25] <DANTHEBADMAN> thank you so much andrio your the best
#355 [03:25] <Geri07> http://paste.ubuntu.com/12941083/
#356 [03:26] <Andrio> thanks. :-)
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#358 [03:26] <Andrio> Geri07, I'm afraid your graphics hardware is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#359 [03:27] * Jay [Jay@notlogged] has joined #minecrafthelp
#360 [03:27] <Jay> hello?
#361 [03:27] <Geri07> Is it sure? All other programs are working on my PC?
#362 [03:27] <Andrio> Well, Minecraft isn't other programs.
#363 [03:28] <EdwinAntonsson> Yes, umm sorry, I was AFK for a moment there, I deleted the server.dat file and I'm in the %appdata% file.
#364 [03:28] <Geri07> how can I downgrade to win7?
#365 [03:28] <Andrio> ??> Geri07 win/downgrade
#366 [03:28] <Jay> Hey it says my graphic driver is out of date and i cant get into minecraft! I dont know what a graphic driver is? Can anyone help me please?
#367 [03:28] <Absol> Geri07: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#368 [03:28] <Andrio> EdwinAntonsson, does it still crash?
#369 [03:29] <EdwinAntonsson> I'm gonna test.
#370 [03:29] <Geri07> Can I use the MC Win10 Edition?
#371 [03:29] <Andrio> Jay, a graphics driver is software that allows your computer to control a graphics card, which in turn controls a display.
#372 [03:29] <Andrio> ??> Jay win/DXDiag
#373 [03:29] <Absol> Jay: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#374 [03:29] <Andrio> Geri07, possibly, yes.
#375 [03:29] <EdwinAntonsson> Oh what a relief, it works.
#376 [03:29] <Geri07> Thx Andrio.
#377 [03:29] <Jay> absol i tried
#378 [03:29] <Andrio> all right~
#379 [03:29] <EdwinAntonsson> Thank you so much.
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#381 [03:29] <Andrio> Jay, may I see the link to your DXDiag report?
#382 [03:30] <Jay> let me just re open it
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#385 [03:31] <Jay> andrio how do i how u the link
#386 [03:31] <Jay> i have a windows
#387 [03:32] <Andrio> Jay, step 5 shows that
#388 [03:32] <Jay> i clicked the windows button then preesed r and oppened the dxdiag
#389 [03:32] <Andrio> ok
#390 [03:32] <Andrio> That's step 1.
#391 [03:33] <Jay> http://paste.ubuntu.com/12941235/
#392 [03:34] <Jay> is that it
#393 [03:34] <Andrio> yep.
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#395 [03:34] <Jay> what do i do now?
#396 [03:36] <Andrio> Install the Mobility Radeon driver from http://support.amd.com/en-us/download/mobile?os=Windows%208%20-%2064.
#397 [03:37] <Jay> do i run it?
#398 [03:37] <Jay> then install it, or just save it
#399 [03:37] <Andrio> Doesn't really matter. I'd save it.
#400 [03:38] <Jay> what am i downloading? like, what does it do, update my drivers?
#401 [03:38] <Andrio> yes.
#402 [03:39] <Jay> and it will let me play minecraft?
#403 [03:40] * DANTHEBADMAN [DANTHEBADMAN@notlogged] has quit. (Ping timeout: 204 seconds)
#404 [03:40] <Andrio> It should.
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#406 [03:40] <Hi> Heya Cube
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#408 [03:41] <Jay> so u want me to install awd catalyst?
#409 [03:42] <Jay> amd
#410 [03:42] <Andrio> Jay, yes..
#411 [03:44] <Jay> android
#412 [03:45] <Chromaryu> I'm in
#413 [03:45] * felmo2013 [felmo2013@notlogged] has joined #minecrafthelp
#414 [03:45] <Chromaryu> Andrio, :P
#415 [03:46] <Andrio> mm
#416 [03:46] <Andrio> Thanks?
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#419 [03:47] * Jay [Jay@notlogged] has quit. (Ping timeout: 204 seconds)
#420 [03:47] <Hi> Uh, I need help with a minecraft issue <.<
#421 [03:48] * Bob is now known as Guest27278
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#423 [03:48] <Guest27278> I've lost my account password and can't get it back
#424 [03:48] <Andrio> Have you tried resetting it?
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#426 [03:49] <Guest27278> I can't find the e-mail it's under, I've tried all the ones I have
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#430 [03:50] <Andrio> ok
#431 [03:50] <Andrio> ??> Guest27278 account/send-email
#432 [03:50] <Guest27278> I don't need it, but I'd like the account so I can keep a name secure (Addvertisment)
#433 [03:50] <Absol> Guest27278: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#434 [03:50] <Absol> Guest27278: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#435 [03:51] <Guest27278> I just said I don't know the e-mail
#436 [03:51] <Andrio> Then leave that part blank...
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#439 [03:54] <Hi> Absol
#440 [03:55] <Hi> Mind giving me the link to the site you use to eh.. save text files etc?
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#442 [03:55] <Andrio> Hi: http://paste.ubuntu.com/
#443 [03:56] <Hi> Basically, I've been experiencing this issue.. for about, 4 months?
#444 [03:56] <Hi> http://paste.ubuntu.com/12941378/
#445 [03:56] <Hi> Wonder if you know what the problem is
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#453 [04:05] <blake> hello
#454 [04:05] <Bugboy1028> oodbye
#455 [04:05] <bananafisch> hello
#456 [04:05] <bananafisch> When will the update and are there in the update all the features of Minecraft 1.8 on the computer to be here? : D
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#458 [04:06] <Bugboy1028> bananafisch, It will be out when ETA is announced
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#461 [04:07] <bananafisch> What's ETA? :)
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#463 [04:10] * ieh [ieh@notlogged] has joined #minecrafthelp
#464 [04:12] <ieh> Hiya. :) Running MCW10 and it's locking up / freezing about 30-60 or so seconds after loading a world. Have tried multiple worlds. Not fullscreen, windowed. Toshiba laptop with 4GB RAM, Intel card (yes, I know). This box runs Java MC fine at 45-60fps at 8 chunks visible. I can't find any threads via google, /r/minecraft, or the MC support forum that seem relevant to my problems. Any ideas?
#465 [04:12] <ieh> (freezing but music will still play - but video stops and I have to end the task)
#466 [04:17] * MRKOONTIGER [MRKOONTIGER@notlogged] has joined #minecrafthelp
#467 [04:17] <ieh> Early morning probably isn't the best time to post, eh? hehe. No worries, I'll keep this open in case someone sees it later.
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#471 [04:20] <boston> hi how do you fix internal exception?
#472 [04:20] <Nathanlebe> Hello, I wanted to know if this site (http://capesforeveryone.weebly.com/) was legal?
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#476 [04:21] <Bugboy1028> Nathanlebe, no
#477 [04:21] <Nathanlebe> ok thanks
#478 [04:21] <Nathanlebe> ok thanks
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#488 [04:40] <guirano> Hello
#489 [04:40] <guirano> can someone help me?
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#498 [04:52] <searchhelp> hi, i habe a problem. i used the mincraft windows10 beta key an i can play normaly yesterday, today i start the game an i have the demo version on my pc
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#501 [04:54] <searchhelp> #minecrafthelp
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#504 [04:56] <searchhelp> hello i used de beta key for minecraft windows 10 but i can only play the demo version and my key is used
#505 [04:56] <searchhelp> what can i do, i have reinstalled the game but its the same
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#507 [04:57] <Andrio> Are you sure you logged into the Windows Store with the same email address?
#508 [04:59] <searchhelp> hm i installed yesterday windows 10 an for installing minecraft beta i made me a microsoft account..
#509 [04:59] <Andrio> ok
#510 [05:00] <searchhelp> yesterday i played the game as full version, now it doesent works an i can only play the demo
#511 [05:01] <searchhelp> i have change my gamertagname thats the only one what i do
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#513 [05:04] <Andrio> Are you on the same account?
#514 [05:05] <Andrio> Microsoft account
#515 [05:05] <searchhelp> i have only one account
#516 [05:07] <searchhelp> hm not sure yesterday i start windows 10 without a microsoft account
#517 [05:08] <searchhelp> than i creat a mircrosoft account for use the store
#518 [05:08] <searchhelp> my windows start now whit the microsoft acc password, befor it starte whit the old windows password
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#522 [05:12] <Andrio> Yeah
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#534 [05:22] <nathaantfm> Hello, I got a problem with my Minecraft 1.8. When it starts, my menu is on a corner (the background), but I got sound. My game is minimized on starts. It fixed on 1.8.2 but there is not Forge for 1.8. Can someone tell me what is the problem?
#535 [05:22] <nathaantfm> thanks
#536 [05:24] <Clock> ??> nathaantfm win/dxdiag
#537 [05:24] <Absol> nathaantfm: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#538 [05:26] <nathaantfm> (French) "Windows ne trouve pas dxdiag" (Unknown file)
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#542 [05:30] <Jermain> Hello i am unable to enter minecraft i am gettingf this http://prntscr.com/8v32b7 How can i fix thisn ?
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#544 [05:31] * pomocwminecraft [pomocwminecraft@notlogged] has quit. (Ping timeout: 204 seconds)
#545 [05:32] <Clock> Jermain, open cmd as administrator
#546 [05:34] <Jermain> I have done that clock
#547 [05:34] <Clock> Jermain, ok, type the following command: netsh winsock reset
#548 [05:35] <Jermain> Ok done that
#549 [05:36] <Clock> Jermain, did it prompt you to restart the computer?
#550 [05:36] <Jermain> Yup
#551 [05:39] <Jermain> Gonna restart the pc
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#555 [05:39] <Mr_Kevin_Craft> hello
#556 [05:39] <Mr_Kevin_Craft> ich brauche mal hilfe bitte
#557 [05:40] <Clock> ??> Mr_Kevin_Craft lang/de
#558 [05:40] <Absol> Mr_Kevin_Craft: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
#559 [05:40] <Mr_Kevin_Craft> hi need help
#560 [05:41] <Mr_Kevin_Craft> my accound only in demo mode playing
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#563 [05:44] * rcm1992 [rcm1992@notlogged] has joined #minecrafthelp
#564 [05:46] <nathaantfm> For my error
#565 [05:46] <nathaantfm> I got logs
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#567 [05:47] <rcm1992> Hello i have a problem whit Minecraft on Windows 10, it says that the pixel format wont accelerate. I have tried to update my drivers as recommended still no succes (no updates found for Intel) for more details see my Dxdiag file at http://paste.ubuntu.com/12942224/
#568 [05:47] <rcm1992> thanks in advance :)
#569 [05:47] <nathaantfm> graphic card too low for play MC i suppose
#570 [05:48] * sauronthegreat [sauronthegreat@notlogged] has joined #minecrafthelp
#571 [05:48] <nathaantfm> (sry about bad english, im french)
#572 [05:48] <sauronthegreat> hey guys
#573 [05:49] <sauronthegreat> Does anyone know where I can get help with my modding?
#574 [05:50] <nathaantfm> I got an ########## GL ERROR ##########
#575 [05:50] <sauronthegreat> with what?
#576 [05:51] <nathaantfm> http://paste.ubuntu.com/12942294/
#577 [05:51] <nathaantfm> With minecraft
#578 [05:51] <nathaantfm> graphic card : NVIDIA GEFORCE
#579 [05:51] <nathaantfm> drivers are up to date
#580 [05:51] <Andrio> rcm1992, I'm afraid your graphics hardware is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#581 [05:51] <Andrio> nathaantfm, did you use Windows Update to update the driver?
#582 [05:52] <nathaantfm> Andrio I used NVIDIA GEFORCE site
#583 [05:52] <Andrio> ok
#584 [05:52] <nathaantfm> But
#585 [05:53] <nathaantfm> The error is only on version 1.8 and 1.8.1
#586 [05:53] <nathaantfm> Okay just play 1.8.2 : But there isn't any Forge Version for 1.8.2+
#587 [05:56] * I_Need_Help [I_Need_Help@notlogged] has joined #minecrafthelp
#588 [05:56] <rcm1992> Ah oke Thanks Andrio guess i gotta save some money for a new PC and in the meanwell get back to Windows 7
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#590 [06:02] * BONZY [BONZY@notlogged] has joined #minecrafthelp
#591 [06:02] <BONZY> hi
#592 [06:03] <BONZY> i need a free minecraft premium acc so i can change my skin my father is in hospital and i want to help him out in his surguery if i get a skin some subscribers will come right now everyone gives me bad words about skin so plz mojang ? notch
#593 [06:04] <sauronthegreat> Sure
#594 [06:04] <sauronthegreat> Heres one
#595 [06:04] <sauronthegreat> socialengineer@gmail.com:nicetry321
#596 [06:04] <BONZY> how to open
#597 [06:04] <BONZY> bro im serious
#598 [06:04] <Andrio> You know, posting your email address and password in a public channel isn't a great move.
#599 [06:05] <Chromaryu> Yep
#600 [06:05] <Andrio> Be right back; jumping in lava.
#601 [06:05] <Andrio> Be right back; jumping in lava.
#602 [06:05] * Andrio [Andrio@notlogged] has left #minecrafthelp
#603 [06:05] <BONZY> bro plz
#604 [06:05] <BONZY> plz
#605 [06:05] <Chromaryu> Some bad guy uses Email.
#606 [06:05] <BONZY> im really serious
#607 [06:05] <sauronthegreat> its not a real one
#608 [06:05] <BONZY> so
#609 [06:05] <BONZY> bro plz help me out
#610 [06:06] <BONZY> i will return money to u
#611 [06:06] <BONZY> when i get some subs
#612 [06:06] <BONZY> i wanna help my father
#613 [06:06] <BONZY> plz plz
#614 [06:06] <Chromaryu> BONZY, Buy Minecraft/
#615 [06:06] <BONZY> my father is in hospital
#616 [06:06] <BONZY> i want but cANT
#617 [06:06] <BONZY> BUY
#618 [06:07] <Chromaryu> Why not ^^;
#619 [06:07] <BONZY> bro u all are really mean
#620 [06:07] <Chromaryu> This is Minecraft Help Channel.
#621 [06:07] <BONZY> i really need help
#622 [06:07] <BONZY> yp
#623 [06:07] <BONZY> yhelp me
#624 [06:07] <Chromaryu> "Minecraft" Help channel
#625 [06:07] <BONZY> iplz
#626 [06:07] <Chromaryu> Check rules
#627 [06:07] * noekr [noekr@notlogged] has quit. (Ping timeout: 204 seconds)
#628 [06:07] <Chromaryu> ??> BONZY rules
#629 [06:07] <Absol> BONZY: http://is.gd/zB1w9I
#630 [06:08] <BONZY> bro but..
#631 [06:08] <BONZY> k u guys cant help T_T
#632 [06:08] <BONZY> ??
#633 [06:08] <Chromaryu> I can help you about Transaction.
#634 [06:08] <BONZY> means
#635 [06:09] <Chromaryu> But Not "i need a free minecraft premium acc"
#636 [06:09] <BONZY> bt i cant pay really
#637 [06:09] <BONZY> my father..
#638 [06:09] <BONZY> i never has done this
#639 [06:09] <BONZY> i already purchased games
#640 [06:09] <BONZY> plz
#641 [06:09] <BONZY> plz
#642 [06:10] <Chromaryu> did you purchase game..?
#643 [06:10] <BONZY> no not minecraft
#644 [06:10] <BONZY> other
#645 [06:10] <BONZY> before my father gone in hospital
#646 [06:10] <BONZY> plz
#647 [06:10] <BONZY> help me out
#648 [06:10] <BONZY> i wanna help my father
#649 [06:11] <Chromaryu> Ask him to use a CreditCard then
#650 [06:11] <BONZY> he already have to give money for surgery
#651 [06:11] <BONZY> and he currently dont have all money for surgery
#652 [06:11] <BONZY> im at my friends home
#653 [06:11] <BONZY> he selled my pc
#654 [06:12] <BONZY> for that
#655 [06:12] <BONZY> MONEY
#656 [06:12] <BONZY> plz help me plz plz plz plz plz
#657 [06:12] <BONZY> im not lieing
#658 [06:12] <BONZY> plz
#659 [06:12] <Chromaryu> Well
#660 [06:13] <BONZY> ?
#661 [06:13] <BONZY> bro? well what??
#662 [06:13] <Chromaryu> Why do you need to buy Minecraft?
#663 [06:13] <BONZY> to do utubing
#664 [06:14] <BONZY> and earn money for him
#665 [06:14] <Chromaryu> Without your pc?
#666 [06:14] <BONZY> i will play at my friends home
#667 [06:14] <BONZY> he is like my brother
#668 [06:14] <BONZY> he has 2 pcs
#669 [06:15] <BONZY> can any 1 plz mojang
#670 [06:15] <Chromaryu> Ask Friend to buy one
#671 [06:15] <BONZY> he will not
#672 [06:15] <BONZY> he dont like minecraft
#673 [06:15] <BONZY> and his father is rude
#674 [06:16] <BONZY> plz can any1 help me ??
#675 [06:16] <BONZY> ill return account back to u
#676 [06:16] <BONZY> mojang plz
#677 [06:16] * SgNinja [SgNinja@notlogged] has joined #minecrafthelp
#678 [06:16] <BONZY> plz
#679 [06:16] <BONZY> any1
#680 [06:17] <BONZY> ill give my email address
#681 [06:17] <Chromaryu> Really Sorry, We can't help you about that.
#682 [06:17] <SgNinja> anyone can help me
#683 [06:17] <Chromaryu> According to Rules
#684 [06:17] <SgNinja> i dont know what email i used
#685 [06:17] <BONZY> im so sorry for wasting your time sorry
#686 [06:17] <Chromaryu> ??> SgNinja account/forgot-email
#687 [06:17] <Chromaryu> ...
#688 [06:18] <SgNinja> ?
#689 [06:18] <SgNinja> what?
#690 [06:18] <Chromaryu> wait a sec
#691 [06:18] <BONZY> BYe so sorry for wasting your time
#692 [06:19] <SgNinja> my minecraft name used to be AW50508 but i wanted to change it so i changed to to sgninja and i had to link with mojang and i dont know email
#693 [06:19] <Chromaryu> ??> SgNinja account/forgot-login
#694 [06:19] <Absol> SgNinja: If you forgot you login credentials please read: https://help.mojang.com/customer/portal/articles/329527-forgot-minecraft-login.
#695 [06:19] <Absol> SgNinja: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#696 [06:19] <SgNinja> transaction code
#697 [06:19] <SgNinja> where do i get it
#698 [06:19] * sauronthegreat [sauronthegreat@notlogged] has quit. (Quit: sauronthegreat)
#699 [06:20] <Chromaryu> ??> SgNinja account/trans-id
#700 [06:20] <Absol> SgNinja: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#701 [06:25] * GothDawid [GothDawid@notlogged] has joined #minecrafthelp
#702 [06:26] <GothDawid> Hellp
#703 [06:26] <GothDawid> He met someone with a similar problem?
#704 [06:26] <GothDawid> https://github.com/SpongePowered/SpongeForge/issues/384
#705 [06:26] <ExtremeBot> [#384]title: betterchest & Aroma1997 | I say right away that I was using google translator....
#706 [06:28] <Clock> ??> GothDawid mods
#707 [06:28] <Absol> GothDawid: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#708 [06:28] <Absol> GothDawid: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#709 [06:29] <GothDawid> And this is not the IRC sponge?
#710 [06:29] * sniperfreak1998 [sniperfreak1998@notlogged] has joined #minecrafthelp
#711 [06:29] <Clock> no
#712 [06:29] * SgNinja [SgNinja@notlogged] has quit. (Quit: Web client closed)
#713 [06:29] * SgNinja [SgNinja@notlogged] has quit. (Quit: Web client closed)
#714 [06:30] * GothDawid [GothDawid@notlogged] has left #minecrafthelp
#715 [06:30] <sniperfreak1998> i have this problem with minecraft modding but i dont understand
#716 [06:30] <sniperfreak1998> ---- Minecraft Crash Report ---- // But it works on my machine. Time: 25-10-15 12:22 Description: Exception in server tick loop java.lang.NoClassDefFoundError: eureka/api/EurekaAPI at buildcraftAdditions.compat.eureka.BCAEurekaEvents.onGettingAchievement(BCAEurekaEvents.java:16) at cpw.mods.fml.common.eventhandler.ASMEventHandler_230_BCAEurekaEvents_onGettingAchievement_AchievementEvent.invoke(.dynamic) at cpw.mods.fml
#717 [06:30] <sniperfreak1998> this is a bit of the message
#718 [06:30] * sniperfreak1998 [sniperfreak1998@notlogged] has quit. (Client Quit)
#719 [06:31] * sniperfreak1998 [sniperfreak1998@notlogged] has joined #minecrafthelp
#720 [06:31] <Clock> ??> sniperfreak1998 mods
#721 [06:31] <Absol> sniperfreak1998: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#722 [06:31] <Absol> sniperfreak1998: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#738 [07:03] <Carusofreund> hi
#739 [07:03] <Carusofreund> I will minecraft
#740 [07:04] <Carusofreund> Germany?
#741 [07:04] <Carusofreund> I will minecraft play
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#748 [07:19] <Craigle> How do you join a local server on minecraft pe
#749 [07:19] * joab [joab@notlogged] has joined #minecrafthelp
#750 [07:22] <Craigle> How do you?
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#752 [07:23] * joab [joab@notlogged] has quit. (Ping timeout: 204 seconds)
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#754 [07:28] * kylian [kylian@notlogged] has joined #minecrafthelp
#755 [07:29] <kylian> i need help
#756 [07:29] * Kitten_ [Kitten_@notlogged] has joined #minecrafthelp
#757 [07:29] <kylian> hello
#758 [07:29] <kylian> i need help with my minecraft
#759 [07:30] <kylian> can you help me plz
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#761 [07:30] <Kitten_> Hey, does anyone know how to fix java.lang.NullPointerExceptions when trying to log into a Minecraft server?
#762 [07:32] <Kitten_> Hey, does anyone know how to fix java.lang.NullPointerExceptions when trying to log into a Minecraft server?
#763 [07:32] * Clock [Clock@notlogged] has quit. (Ping timeout: 195 seconds)
#764 [07:32] * kylian [kylian@notlogged] has joined #minecrafthelp
#765 [07:32] <kylian> http://paste.ubuntu.com/12942917/
#766 [07:33] * Shadownight [Shadownight@notlogged] has joined #minecrafthelp
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#774 [07:39] <RhysMoran> Is there a way of finding out which email address you use to access your account?
#775 [07:40] <Jasmine> ??> RhysMoran account/retrieve-name
#776 [07:40] <RhysMoran> I purchased Minecraft for my sister last year and because she's 12, she used a ridiculous name and email address that I cannot seem to find or access, is there a way of finding proof that the account exists?
#777 [07:40] <Absol> RhysMoran: You can retrieve a list of all usernames registered to a specific email address on this page: http://www.minecraft.net/retrievename
#778 [07:40] <RhysMoran> Thanks
#779 [07:40] <Andrio> Do you know what the name is?
#780 [07:40] <RhysMoran> I think it's Mashedpotato321
#781 [07:41] <Andrio> That is an existing Mojang account: https://api.mojang.com/users/profiles/minecraft/Mashedpotato321
#782 [07:41] * TheLiker [TheLiker@notlogged] has joined #minecrafthelp
#783 [07:42] <TheLiker> hello
#784 [07:42] <RhysMoran> Is there a way of finding out what the email address is for that particular account at all?
#785 [07:42] <TheLiker> i dont really know
#786 [07:43] <Andrio> Try all email addresses you two own at http://www.minecraft.net/retrievename.
#787 [07:43] <Kitten_> Hey, does anyone know how to fix java.lang.NullPointerExceptions when trying to log into a Minecraft server?
#788 [07:44] <TheLiker> i need help with my grapihich drivers :(
#789 [07:45] <TheLiker> minecraft says lack of upgrade graphics drivers why?!
#790 [07:45] <Kitten_> you need to update your graphic cards
#791 [07:45] * jorn [jorn@notlogged] has joined #minecrafthelp
#792 [07:45] <Chromaryu> ??> TheLiker win/dxdiag
#793 [07:45] <Absol> TheLiker: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#794 [07:45] <TheLiker> i have done all the steps and my computer says i dont have any of those
#795 [07:45] * RhysMoran [RhysMoran@notlogged] has quit. (Quit: Web client closed)
#796 [07:46] <TheLiker> i have done that
#797 [07:46] <Chromaryu> Do step5 please?
#798 [07:46] <TheLiker> all of that
#799 [07:46] <TheLiker> http://paste.ubuntu.com/12942892/
#800 [07:46] <jorn> http://paste.ubuntu.com/12943039/
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#802 [07:47] <TheLiker> i cant play minecraft i dunno what tood o
#803 [07:47] <Kitten_> Hey, does anyone know how to fix java.lang.NullPointerExceptions when trying to log into a Minecraft server?
#804 [07:47] <Andrio> Kitten_, what antimalware program do you have?
#805 [07:47] <TheLiker> i think that happend me
#806 [07:48] <Kitten_> Kaspersky
#807 [07:48] <Andrio> Should be fine as long as it does not scan encrypted connections.
#808 [07:48] <Andrio> Kitten_, how many times have you tried to log in?
#809 [07:48] <Andrio> jorn, that isn't a complete report.
#810 [07:48] <Kitten_> At least an hour yesterday. And today
#811 [07:49] <TheLiker> oh yeah i need help with the graphics thingy i dont know what to do the dxdidi thing says i dont have a m something i cant play minecraft cuz of that plz help me :,(
#812 [07:49] <Andrio> TheLiker, install the Catalyst software suite from http://support.amd.com/en-us/download/desktop?os=Windows%2010%20-%2064.
#813 [07:49] <TheLiker> omg thank you
#814 [07:50] <TheLiker> brb
#815 [07:50] <Andrio> Kitten_, check that SSL scanning is disabled: http://support.kaspersky.com/9927#block1
#816 [07:51] <Kitten_> Ok thank you! If my computer is scanning something right now, is that why MInecraft isnt working?
#817 [07:51] <jorn> how do i update my graphics drivers?, i cant play minecraft because i got lack of update graphics drivers
#818 [07:52] <TheLiker> yeah me too i think im trying to download it now and see if it works
#819 [07:52] * WarreJ [WarreJ@notlogged] has joined #minecrafthelp
#820 [07:52] <WarreJ> Hello?
#821 [07:52] <WarreJ> Can someone help me with my problem?
#822 [07:52] <TheLiker> hi
#823 [07:52] <WarreJ> Im starting up my minecraft and it keeps loading at the launcher
#824 [07:52] * Mashedpotato321 [Mashedpotato321@notlogged] has joined #minecrafthelp
#825 [07:52] <TheLiker> i hate my graphics thingy's :(
#826 [07:53] <Mashedpotato321> How can I find out an email address of an account?
#827 [07:53] <WarreJ> Im starting up my minecraft and it keeps loading at the launcher
#828 [07:53] <TheLiker> how do i update my graphics drivers ?
#829 [07:53] <Mashedpotato321> Has someone got a number I can call or something?
#830 [07:53] * asnpen [asnpen@notlogged] has joined #minecrafthelp
#831 [07:53] <Andrio> Mashedpotato321, what we gave you earlier didn't work?
#832 [07:53] * NeedHelp [NeedHelp@notlogged] has joined #minecrafthelp
#833 [07:53] <Andrio> ??> WarreJ launcher/log
#834 [07:53] <Absol> WarreJ: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#835 [07:53] <Absol> WarreJ: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#836 [07:54] <WarreJ> Andri> Laucher
#837 [07:54] <TheLiker> how do i update my graphics drivers?
#838 [07:54] <Andrio> jorn, try again, but use Ctrl+A to copy the text from the report, not the mouse
#839 [07:54] <jorn> how do i update my graphics drivers?
#840 [07:54] <Andrio> TheLiker, install the Catalyst software suite from http://support.amd.com/en-us/download/desktop?os=Windows%2010%20-%2064.
#841 [07:54] <WarreJ> [13:48:23 INFO]: Minecraft Launcher 1.6.48 (through bootstrap 100) started on windows... [13:48:23 INFO]: Current time is Oct 25, 2015 1:48:23 PM [13:48:23 INFO]: System.getProperty('os.name') == 'Windows 8.1' [13:48:23 INFO]: System.getProperty('os.version') == '6.3' [13:48:23 INFO]: System.getProperty('os.arch') == 'amd64' [13:48:23 INFO]: System.getProperty('java.version') == '1.8.0_25' [13:48:23 INFO]: System.getProperty('java.vendor'
#842 [07:54] <WarreJ> It says that
#843 [07:54] <TheLiker> okay
#844 [07:54] <Andrio> WarreJ, that's not what Absol said to do
#845 [07:54] <WarreJ> Hmm
#846 [07:54] <TheLiker> thank you andrio
#847 [07:55] <Kitten_> Brb
#848 [07:55] <NeedHelp> when i try to join a server it says java.net.ConnectException: Connection refused: no further information
#849 [07:55] <TheLiker> why did this happend to day i hade this computer for so long i mean 3 years and it happends now?!
#850 [07:56] <TheLiker> stupid grapihcs drive
#851 [07:56] <Andrio> Windows 10 hasn't been out for three years...
#852 [07:56] <Andrio> NeedHelp, can you join mctest.ae97.net?
#853 [07:56] <NeedHelp> nope
#854 [07:56] <WarreJ> Abso1 i am not getting a link?
#855 [07:57] <NeedHelp> can't join there
#856 [07:57] * asnpen [asnpen@notlogged] has quit. (Client Quit)
#857 [07:57] <WarreJ> Andrio?
#858 [07:57] <WarreJ> Abso1?
#859 [07:57] * eshelico [eshelico@notlogged] has joined #minecrafthelp
#860 [07:58] <Andrio> WarreJ, the address bar of your browser will show the link
#861 [07:58] <Andrio> copy and paste that.
#862 [07:58] <Andrio> NeedHelp, what antimalware program do you have?
#863 [07:58] <WarreJ> Oh that link
#864 [07:58] <WarreJ> http://paste.ubuntu.com/12943120/
#865 [07:58] <Andrio> mm
#866 [07:59] <jorn> how do i paste the text
#867 [07:59] <jorn> ?
#868 [07:59] <NeedHelp> i thinbk its called sonera tietoturva
#869 [07:59] <Andrio> jorn, same as you did before.
#870 [07:59] <WarreJ> Soo what to do now?
#871 [07:59] * TheLiker [TheLiker@notlogged] has quit. (Ping timeout: 204 seconds)
#872 [07:59] <Andrio> NeedHelp, hm, never heard of that one. Try disabling it and seeing if you can join servers then.
#873 [08:00] <Andrio> WarreJ, I wonder what the heck happened there.
#874 [08:00] <NeedHelp> okay
#875 [08:00] <WarreJ> I know right
#876 [08:00] <WarreJ> You ever heard of CraftenTerminal or sometin
#877 [08:00] <WarreJ> http://craften.de/
#878 [08:00] <jorn> ok
#879 [08:00] <Andrio> No
#880 [08:00] <Andrio> WarreJ, can you Pastebin me your launcher-profiles.json file?
#881 [08:00] <Andrio> ??> WarreJ win/.minecraft
#882 [08:00] <Absol> WarreJ: To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type %AppData%\.minecraft and click OK.
#883 [08:01] * eshelico [eshelico@notlogged] has quit. (Client Quit)
#884 [08:01] <NeedHelp> i disabled it but didnt work
#885 [08:02] <WarreJ> Whats Pastebin?
#886 [08:02] <WarreJ> I found it
#887 [08:02] <Andrio> WarreJ, you just used it
#888 [08:02] <WarreJ> Oh
#889 [08:02] <WarreJ> xD
#890 [08:02] <WarreJ> Lel k
#891 [08:02] <Andrio> mm
#892 [08:02] <NeedHelp> I disabled sonera tietoturva but i still can't join servers
#893 [08:02] * Matan [Matan@notlogged] has joined #minecrafthelp
#894 [08:03] <WarreJ> So, what you thinking?
#895 [08:03] <Andrio> WarreJ, that that file may be the problem.
#896 [08:03] <WarreJ> Delete it?
#897 [08:04] <Andrio> Yes, but I'd like to see it in case it's a bug.
#898 [08:04] <NeedHelp> Andrio i disabled sonera tietoturva but still i can't join servers
#899 [08:04] <Andrio> mm
#900 [08:04] <Kitten_> Hey, Im back. I cant join Minecraft server/vanilla still
#901 [08:05] <NeedHelp> what should i do now?
#902 [08:05] <Andrio> NeedHelp, I'm not sure what else would cause that; sorry
#903 [08:05] <NeedHelp> :(
#904 [08:05] <NeedHelp> well
#905 [08:05] <NeedHelp> 20 euros for nothing¨
#906 [08:05] * Mashedpotato321 [Mashedpotato321@notlogged] has quit. (Quit: Web client closed)
#907 [08:06] <Matan> I bought from someone using someone broke me to sleep email and password what can I do to get it back
#908 [08:06] <jorn> http://paste.ubuntu.com/12943205/
#909 [08:06] * Charles [Charles@notlogged] has joined #minecrafthelp
#910 [08:06] <Andrio> Matan, what?
#911 [08:07] <Matan> I bought someone uses then I broke it and changed my email and password what can I do?
#912 [08:07] <Matan> someone stell my account
#913 [08:08] <Matan> i bought from someone a user \
#914 [08:08] <Kitten_> Hey, does anyone know how to fix java.lang.NullPointerExceptions when trying to log into a Minecraft server?
#915 [08:08] <Matan> and then someone stell my account and change email
#916 [08:08] * Mona [Mona@notlogged] has joined #minecrafthelp
#917 [08:08] <Charles> My Minecraft crashes and says "Pixel Format Not Accelerated" and I have gone to the support page and have followed all the steps. Does anyone know a good Intel driver?
#918 [08:08] <Matan> what i can do for get back my account
#919 [08:08] <Andrio> ??> Matan account/send-email
#920 [08:08] <Absol> Matan: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#921 [08:08] <Absol> Matan: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#922 [08:09] <Andrio> Charles, the latest release?
#923 [08:09] <Andrio> for your graphics hardware?
#924 [08:09] <Mona> my problem is the same as Charles, could anyone help us please
#925 [08:09] <WarreJ> Andrio?
#926 [08:09] <Charles> I have the latest intell release.
#927 [08:09] <Andrio> Mm, I'm still alive, just
#928 [08:10] <Kitten_> java.lang.NullPointerExceptions when trying to log into a Minecraft server? What should I do..
#929 [08:10] <WarreJ> Well
#930 [08:10] <WarreJ> It works again
#931 [08:10] <WarreJ> But when i log in
#932 [08:10] <Andrio> ??> Charles win/DXDiag
#933 [08:10] <Absol> Charles: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#934 [08:10] <WarreJ> There keeps like a green thing loading
#935 [08:10] <Matan> is asking me for Transaction ID
#936 [08:10] <WarreJ> A bar with a green thing
#937 [08:10] <Matan> i dont hava this what i can do
#938 [08:10] <Charles> That should work Absol. Thank you.
#939 [08:11] <Andrio> mm
#940 [08:11] <Andrio> Matan, contact whomever you bought your account from
#941 [08:11] <Andrio> WarreJ, does the launcher log still show a stack overflow?
#942 [08:11] * Mona [Mona@notlogged] has quit. (Client Quit)
#943 [08:11] <WarreJ> I can't see it anymore
#944 [08:11] <WarreJ> You know the screen you get when you have to log in to the launcher?
#945 [08:12] <Andrio> yes
#946 [08:12] <WarreJ> Well, i log in there
#947 [08:12] * raphaelalmeida08 [raphaelalmeida08@notlogged] has joined #minecrafthelp
#948 [08:12] <WarreJ> But then there comes a bar with a green loading thing
#949 [08:12] <WarreJ> So its loading again
#950 [08:12] <WarreJ> I can't get the the logs anymore
#951 [08:13] <Kitten_> Hey, does anyone know how to fix java.lang.NullPointerExceptions when trying to log into a Minecraft server?
#952 [08:15] <WarreJ> Do you know what i should do Andrio?
#953 [08:15] <Charles> http://paste.ubuntu.com/12943274/
#954 [08:16] <jorn> i need help, i cant play minecraft because i got the update graphics drivers
#955 [08:16] <jorn> http://paste.ubuntu.com/12943205/
#956 [08:18] <Kitten_> Hey, does anyone know how to fix java.lang.NullPointerExceptions when trying to log into a Minecraft server?
#957 [08:19] <WarreJ> Andrio are you still here?
#958 [08:20] <Andrio> WarreJ, I'm not sure what you see, so...
#959 [08:20] <jorn> i need help
#960 [08:20] <WarreJ> Well
#961 [08:20] <WarreJ> Can i send you a screenshot?
#962 [08:20] * Pit2015 [Pit2015@notlogged] has joined #minecrafthelp
#963 [08:20] <Charles> Kitten_ go to this site and look for Benie. I used to have this problem. http://www.worldofminecraft.com/content/javalangnullpointerexception-error-wom-client
#964 [08:21] <Andrio> ok
#965 [08:21] <WarreJ> On what site would you like to recieve it?
#966 [08:21] * riedel [riedel@notlogged] has joined #minecrafthelp
#967 [08:21] <Kitten_> Ok, Charles
#968 [08:21] <Andrio> ??> WarreJ Imgur
#969 [08:21] <Absol> WarreJ: Imgur is an image hosting website at http://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#970 [08:22] <riedel> filipe
#971 [08:22] <Andrio> jorn, as far as I can tell your graphics controller is not supported on Windows 10.
#972 [08:23] <Andrio> You'll need to downgrade to Windows 7 or use a newer PC
#973 [08:23] * riedel [riedel@notlogged] has quit. (Client Quit)
#974 [08:23] <Kitten_> Charles, Who is Benie?
#975 [08:23] <Charles> Kitten_ he is one of the users on there. He has a good answer. Basically just download an older version of minecraft.jar and it should work.
#976 [08:24] <WarreJ> http://imgur.com/MTPa6D8
#977 [08:24] <WarreJ> Thats what i see
#978 [08:24] <WarreJ> It keeps loading like that
#979 [08:24] <Kitten_> Oh, um how do you donwload an Older version of minecraft.jar?
#980 [08:25] <Andrio> ??> Kitten_ launcher/change-version
#981 [08:25] <Absol> Kitten_: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#982 [08:26] * henrik_gamer [henrik_gamer@notlogged] has joined #minecrafthelp
#983 [08:26] * ExoKruzer [ExoKruzer@notlogged] has quit. (Read error: Connection reset by peer)
#984 [08:26] <WarreJ> So what ypu think Andrio?
#985 [08:26] * henrik_gamer [henrik_gamer@notlogged] has quit. (Client Quit)
#986 [08:26] * henrik_gamer [henrik_gamer@notlogged] has quit. (Client Quit)
#987 [08:26] * Pit2015 [Pit2015@notlogged] has left #minecrafthelp
#988 [08:26] * ExoKruzer [ExoKruzer@notlogged] has joined #minecrafthelp
#989 [08:26] <Andrio> I'm not sure.
#990 [08:27] <Andrio> Can you log in at mojang.com?
#991 [08:27] <jorn> help, http://paste.ubuntu.com/12943205/
#992 [08:27] * FLEUR [FLEUR@notlogged] has joined #minecrafthelp
#993 [08:28] <WarreJ> Andrio, yes i can
#994 [08:28] * FLEUR [FLEUR@notlogged] has quit. (Client Quit)
#995 [08:28] <Kitten_> It says that my firewall in blocking Minecraft, how do I fix that?
#996 [08:28] <Andrio> Charles, as far as I can tell your graphics controller is not supported on Windows 10.
#997 [08:28] <Andrio> Kitten_, unblock it?
#998 [08:29] * Matan [Matan@notlogged] has quit. (Ping timeout: 204 seconds)
#999 [08:29] <Kitten_> How? I tried. I went to Kaspersky settings..
#1000 [08:30] <jorn> http://paste.ubuntu.com/12943205/ help
#1001 [08:30] <GreyVulpine> jorn - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#1002 [08:30] <WarreJ> Andrio i can log in yes
#1003 [08:31] * Charles [Charles@notlogged] has quit. (Ping timeout: 204 seconds)
#1004 [08:31] <jorn> ok
#1005 [08:32] <WarreJ> Hello? Andrio?
#1006 [08:33] <Andrio> mm?
#1007 [08:33] <WarreJ> I can log in to Mojang.net
#1008 [08:33] <GreyVulpine> !topic PSA: Uninstall Flash. Now. http://is.gd/utSy52 | Welcome to #minecrafthelp: The community support channel for Minecraft | Account issue? http://is.gd/mc_acct | Rules: http://is.gd/mch_rules | Client/Server: 1.8.8; Launcher: 1.6.48; Pocket Edition: 0.12.2 | We only support non-modded current releases. | Forge and Optifine ARE mods. Stop saying they aren't.
#1009 [08:33] <WarreJ> I mean Mojang.com
#1010 [08:33] <Andrio> ok
#1011 [08:33] <WarreJ> What to do now?
#1012 [08:34] <Andrio> It's possible something is blocking the launcher from accessing the network.
#1013 [08:34] * Pit2015 [Pit2015@notlogged] has joined #minecrafthelp
#1014 [08:34] <WarreJ> hmm
#1015 [08:34] <Andrio> I'd try reinstalling it anyway
#1016 [08:34] <WarreJ> Well
#1017 [08:34] <WarreJ> Its not a program on my computer
#1018 [08:34] <GreyVulpine> Andrio - See native.log, in the folder where mojang stores its launcher
#1019 [08:34] <WarreJ> Its really weird
#1020 [08:34] <Andrio> OK
#1021 [08:35] <Andrio> WarreJ, did you use the .msi installer?
#1022 [08:35] * grm93 [grm93@notlogged] has joined #minecrafthelp
#1023 [08:35] <WarreJ> No
#1024 [08:35] <Andrio> Or the one that doesn't need an existing Java installation
#1025 [08:35] <WarreJ> I always used the .exe
#1026 [08:35] <WarreJ> Yeah
#1027 [08:35] <Andrio> ok
#1028 [08:35] <Andrio> I haven't used that one, myself.
#1029 [08:35] <grm93> Hey, bit of a weird request but could someone tell me all the usernames that contain the term Mash Potato or something to that effect?
#1030 [08:36] <WarreJ> Well
#1031 [08:36] <WarreJ> I will try to download the .msi
#1032 [08:36] <GreyVulpine> grm93 - We cannot
#1033 [08:36] <Kitten_> My game crashes when I join vanilla MC ;-;
#1034 [08:37] * Charles [Charles@notlogged] has joined #minecrafthelp
#1035 [08:37] <Kitten_> What is FTP mode?
#1036 [08:38] * grm93 [grm93@notlogged] has quit. (Client Quit)
#1037 [08:38] <Andrio> WarreJ, next to that .exe, is there a file named nativelog.txt?
#1038 [08:39] <Charles> Is anyone using Windows 10? If you are and your Minecraft works, will you please tell me the graphics card you are using so I can install it?
#1039 [08:40] <Charles> Intel Graphics card, to clarify.
#1040 [08:40] <Andrio> Well, my laptop has Intel HD 4000 graphics.
#1041 [08:40] <Andrio> But anything recent should work.
#1042 [08:40] * Kitten__ [Kitten__@notlogged] has joined #minecrafthelp
#1043 [08:40] <WarreJ> Andro
#1044 [08:40] <WarreJ> Andrio
#1045 [08:41] <WarreJ> Im trying to download it
#1046 [08:41] <GreyVulpine> Here's the compatibility list for Intel video chipsets: http://www.intel.com/support/graphics/sb/CS-034343.htm
#1047 [08:41] <WarreJ> But it wont work...
#1048 [08:41] <Andrio> WarreJ, what happened?
#1049 [08:41] <Kitten__> Brb restarting PC
#1050 [08:41] * Kitten__ [Kitten__@notlogged] has quit. (Client Quit)
#1051 [08:41] <WarreJ> I tried to unpack it with WinRar that didn't work too
#1052 [08:41] <WarreJ> So
#1053 [08:41] <WarreJ> I tried o download it
#1054 [08:41] <Andrio> WinRAR?
#1055 [08:41] <WarreJ> I open it
#1056 [08:41] * Kitten_ [Kitten_@notlogged] has quit. (Ping timeout: 204 seconds)
#1057 [08:41] <WarreJ> You dont know what Winrar is?
#1058 [08:41] <Andrio> I do know. Please continue.
#1059 [08:41] <Andrio> What are you trying to unpack with WinRAR?
#1060 [08:42] <WarreJ> Well never mind about it
#1061 [08:42] <WarreJ> Buyt
#1062 [08:42] <WarreJ> I get this:
#1063 [08:43] <WarreJ> MinecraftInstaller.msi
#1064 [08:43] <WarreJ> So i press: Use
#1065 [08:43] <WarreJ> In my launguage it says Uitvoere
#1066 [08:43] <WarreJ> Uitvoeren
#1067 [08:43] <WarreJ> So i press it
#1068 [08:44] * jorn [jorn@notlogged] has quit. (Quit: Web client closed)
#1069 [08:44] <WarreJ> Then i get an option to use and save it
#1070 [08:44] <WarreJ> Every time i want to use it:
#1071 [08:44] <WarreJ> It makes a new MinecraftInstaller.msi
#1072 [08:45] <Andrio> WarreJ, open the MinecraftInstaller.msi
#1073 [08:45] <WarreJ> Im trying
#1074 [08:45] <WarreJ> But it wont work
#1075 [08:48] * MKittyKat [MKittyKat@notlogged] has joined #minecrafthelp
#1076 [08:48] <MKittyKat> what is this
#1077 [08:48] <MKittyKat> ---- Minecraft Crash Report ---- // I blame Dinnerbone. Time: 10/25/15 1:46 PM Description: Unexpected error java.lang.IndexOutOfBoundsException at java.nio.Buffer.checkIndex(Buffer.java:540) at java.nio.DirectIntBufferU.get(DirectIntBufferU.java:253) at net.minecraft.client.renderer.RenderGlobal.func_72712_a(RenderGlobal.java:350) at net.minecraft.client.renderer.RenderGlobal.func_72732_a(RenderGlobal.java:294) at net.minecraft.client.Mine
#1078 [08:48] <WarreJ> When i open it with wordpad i get this:ÐÏࡱá
#1079 [08:49] <Andrio> MKittyKat, that is the reason you should run different versions of Minecraft other than the latest release in a different game directory
#1080 [08:49] * ryan_ksa [ryan_ksa@notlogged] has joined #minecrafthelp
#1081 [08:49] <MKittyKat> ohhh thank you!
#1082 [08:49] <Andrio> WarreJ, you should be able to just run the .msi directly
#1083 [08:49] <WarreJ> Well its not working
#1084 [08:49] <Andrio> MKittyKat, do you know how to set that up?
#1085 [08:49] <Andrio> WarreJ, how so?
#1086 [08:49] <MKittyKat> no..
#1087 [08:49] <WarreJ> I dont know
#1088 [08:49] <WarreJ> I got windows 8 tho
#1089 [08:49] * ryan_ksa [ryan_ksa@notlogged] has quit. (Client Quit)
#1090 [08:50] <Andrio> MKittyKat, select the launcher profile that has a different version selectd
#1091 [08:50] <Andrio> click Edit Profile
#1092 [08:50] <Andrio> And change the 'game dir' to somewhere else.
#1093 [08:50] <MKittyKat> wait do i right click it?
#1094 [08:50] <Andrio> MKittyKat, specifically, that is caused by a render distance setting that the older version doesn't understand
#1095 [08:50] <Andrio> No, left click.
#1096 [08:50] <Andrio> WarreJ, what happens when you run it?
#1097 [08:50] <MKittyKat> Okay let me try that
#1098 [08:51] * Luca366 [Luca366@notlogged] has joined #minecrafthelp
#1099 [08:51] <WarreJ> Well
#1100 [08:51] <WarreJ> I have to open it with Wordpad or Internet Explorer
#1101 [08:51] * Luca366 [Luca366@notlogged] has quit. (Client Quit)
#1102 [08:51] <WarreJ> With Wordpad i get a text of it
#1103 [08:52] <Andrio> WarreJ, have to? So your file type associations are messed up?
#1104 [08:52] <WarreJ> With Internet Explorer it keeps opening new ones when i try to run it
#1105 [08:52] <Andrio> Try the .exe then.
#1106 [08:52] <Andrio> Or reinstalling Windows.
#1107 [08:52] <WarreJ> You could say yes
#1108 [08:52] * alex_ [alex_@notlogged] has joined #minecrafthelp
#1109 [08:53] <WarreJ> Well
#1110 [08:53] <WarreJ> Then i will probably get my windows 10
#1111 [08:53] <WarreJ> Ty for helping me tho
#1112 [08:53] <WarreJ> ^^
#1113 [08:53] <Andrio> yeah, that'd work too.
#1114 [08:53] <Andrio> No problem.
#1115 [08:53] <WarreJ> Have a nice day!
#1116 [08:53] * WarreJ [WarreJ@notlogged] has quit. (Quit: Web client closed)
#1117 [08:53] <MKittyKat> i cant find the game dir..
#1118 [08:54] <Andrio> Have you got the profile editor up?
#1119 [08:54] <MKittyKat> yes
#1120 [08:54] * Proveax [Proveax@notlogged] has joined #minecrafthelp
#1121 [08:54] <alex_> i need help in updating drivers
#1122 [08:54] <Andrio> MKittyKat, it's near the top...
#1123 [08:55] <MKittyKat> ohh do i click that ?
#1124 [08:56] <Andrio> yes.
#1125 [08:56] <Proveax> INEED HELP WITH MINECRAFT SERVER I WANT TO JOIN BUT THEY SAY SOMETHING LIKE JAVA. ...
#1126 [08:56] <Andrio> Tick the Game Directory box and change the path to somewhere eler
#1127 [08:56] <Andrio> else*
#1128 [08:56] <Andrio> Proveax, what's the complete exception message?
#1129 [08:56] <MKittyKat> alright let me do that
#1130 [08:57] <Proveax> wait im lookin
#1131 [08:57] <alex_> i need help in updating my driver
#1132 [08:57] <Andrio> ??> alex_ win/DXDiag
#1133 [08:57] <Absol> alex_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1134 [08:57] <MKittyKat> but if i change it, what will happen to my .minecraft folder?
#1135 [08:58] <alex_> ok thanks
#1136 [08:58] <Andrio> MKittyKat, nothing
#1137 [08:58] <MKittyKat> alright
#1138 [08:58] <Andrio> MKittyKat, it'll just use a different one
#1139 [08:58] <MKittyKat> okay
#1140 [08:58] <alex_> absol i did this already
#1141 [08:59] <Andrio> alex_, may I see the link to your report?
#1142 [08:59] <alex_> ok
#1143 [09:00] <MKittyKat> Okay im done, is it all fixed now?
#1144 [09:00] <Proveax> they say Java.lang.NullPointerException:group
#1145 [09:00] <Andrio> MKittyKat, should be.
#1146 [09:00] * luis [luis@notlogged] has joined #minecrafthelp
#1147 [09:00] <MKittyKat> Alright let me take a try
#1148 [09:00] <Andrio> Proveax, what antimalware program do you have?
#1149 [09:01] <Proveax> what is antimalware program
#1150 [09:01] <Andrio> A program that protects your computer from malware... viruses, spyware, that sort of thing.
#1151 [09:01] <MKittyKat> It still crashes ...
#1152 [09:01] <Andrio> Do you have any product of McAfee, AVG, Norton or Avira installed?
#1153 [09:01] <Andrio> MKittyKat, which launcher profile did you change?
#1154 [09:02] <MKittyKat> game dir..
#1155 [09:02] <Proveax> yes mcafee i downloadet yt said
#1156 [09:02] * CreeperKillaJoe [CreeperKillaJoe@notlogged] has joined #minecrafthelp
#1157 [09:02] * luis [luis@notlogged] has quit. (Client Quit)
#1158 [09:02] <Andrio> Proveax, McAfee is known to break Minecraft.
#1159 [09:02] <CreeperKillaJoe> im having a hard time getting my minecraft to open
#1160 [09:02] <Proveax> but before i dont had mcafee it was the same
#1161 [09:03] <Andrio> hm
#1162 [09:03] <alex_> andrio this is the link http://paste.ubuntu.com/12943902/
#1163 [09:03] * GabrielGodoi [GabrielGodoi@notlogged] has joined #minecrafthelp
#1164 [09:03] <Andrio> MKittyKat, that's not the launcher profile
#1165 [09:03] * GabrielGodoi [GabrielGodoi@notlogged] has quit. (Client Quit)
#1166 [09:03] <MKittyKat> Oh oh i changed the forge one
#1167 [09:03] <Andrio> ok
#1168 [09:04] <CreeperKillaJoe> my pixel format isnt accelerated
#1169 [09:04] <CreeperKillaJoe> i need to fix that so i can actually load myminecraft
#1170 [09:04] <Andrio> MKittyKat, if you open whatever directory you changed the game directory to, is there a options.txt file there.
#1171 [09:04] <Andrio> alex_, I'm afraid your graphics hardware is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#1172 [09:05] <Proveax> :( when i had my old pc minecraft worked without problems but in this leptop i want to go to timolia server and it dont works
#1173 [09:05] <Andrio> CreeperKillaJoe, looks like you need to update your graphics driver.
#1174 [09:05] <Andrio> ??> CreeperKillaJoe win/DXDiag
#1175 [09:05] <Absol> CreeperKillaJoe: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1176 [09:05] <CreeperKillaJoe> i already tried
#1177 [09:05] <alex_> ok thanks andrio
#1178 [09:05] <CreeperKillaJoe> here is the link the paste thing
#1179 [09:05] <CreeperKillaJoe> http://paste.ubuntu.com/12943891/
#1180 [09:06] <MKittyKat> But i only changed the forge one only. i didnt touch any of the other ones...
#1181 [09:06] <Andrio> CreeperKillaJoe, are you on 32-bit Windows 7?
#1182 [09:06] <CreeperKillaJoe> yes
#1183 [09:06] * alex_ [alex_@notlogged] has quit. (Quit: Web client closed)
#1184 [09:06] <Andrio> MKittyKat, the Forge one is the one you're trying to run, right?
#1185 [09:06] <MKittyKat> Yes.
#1186 [09:06] <Andrio> ok
#1187 [09:06] <Andrio> MKittyKat, if you open whatever directory you changed the game directory to, is there a options.txt file there?
#1188 [09:06] <Proveax> lol i still need help
#1189 [09:07] <Andrio> mm
#1190 [09:07] <CreeperKillaJoe> this computer has just been reformatted and it worked before the reformat
#1191 [09:07] <MKittyKat> In the profile edit
#1192 [09:07] <MKittyKat> ?
#1193 [09:07] <Andrio> MKittyKat, yes
#1194 [09:07] <MKittyKat> okay wait.
#1195 [09:07] <Andrio> CreeperKillaJoe, install the Catalyst software suite fromhttp://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2032.
#1196 [09:07] * dimitry810 [dimitry810@notlogged] has joined #minecrafthelp
#1197 [09:07] <Proveax> what should i do
#1198 [09:08] <MKittyKat> nope.
#1199 [09:08] <Andrio> mhm.
#1200 [09:08] <Andrio> ??> MKittyKat launcher/game-output
#1201 [09:08] * jason_ [jason_@notlogged] has joined #minecrafthelp
#1202 [09:08] <Absol> MKittyKat: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1203 [09:08] <Absol> MKittyKat: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1204 [09:09] * morelimeleh [morelimeleh@notlogged] has joined #minecrafthelp
#1205 [09:09] <dimitry810> http://paste.ubuntu.com/12943959/
#1206 [09:09] <Proveax> nvm gtg fvck yuuu lel
#1207 [09:09] <CreeperKillaJoe> my internet is acting up, this'll take a minute
#1208 [09:09] <MKittyKat> Okay, sorry if i do it wrong.
#1209 [09:10] <CreeperKillaJoe> ok it is downloading now
#1210 [09:10] <MKittyKat> http://paste.ubuntu.com/12944003/
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#1214 [09:10] <jason_> http://paste.ubuntu.com/12943940/
#1215 [09:11] <jason_> what are minidumps?
#1216 [09:11] <CreeperKillaJoe> andrio i downloaded it, what is next
#1217 [09:11] <Andrio> MKittyKat, is that after you changed the profile?
#1218 [09:11] <Andrio> CreeperKillaJoe, open it
#1219 [09:11] <MKittyKat> yes
#1220 [09:11] * MarkM [MarkM@notlogged] has quit. (Client Quit)
#1221 [09:11] <Andrio> hm
#1222 [09:12] <Andrio> OK, plan B.
#1223 [09:12] <Andrio> ??> MKittyKat options/delete
#1224 [09:12] <CreeperKillaJoe> ok it opened, now save it to the computer?
#1225 [09:12] <Absol> MKittyKat: You may need to reset your Minecraft settings to default. To do so, open your .minecraft directory and delete the file called options.txt.
#1226 [09:12] <Andrio> CreeperKillaJoe, didn't you just do that?
#1227 [09:12] <CreeperKillaJoe> ?
#1228 [09:12] <Andrio> never mind.
#1229 [09:12] * angel_ [angel_@notlogged] has joined #minecrafthelp
#1230 [09:12] <Andrio> yes, save it.
#1231 [09:12] * MarkM [MarkM@notlogged] has joined #minecrafthelp
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#1233 [09:13] <Andrio> jason_ and dimitry810, as far as I can find, your graphics controller is not supported on Windows 10; you'll need to downgrade or use a newer PC
#1234 [09:13] * MarkM [MarkM@notlogged] has quit. (Client Quit)
#1235 [09:14] <MKittyKat> I cant find that file..
#1236 [09:14] * dimitry810 [dimitry810@notlogged] has quit. (Quit: Web client closed)
#1237 [09:14] <jason_> how is my manufacture n/a
#1238 [09:14] <CreeperKillaJoe> ok so now it says install(allow users to install components) and uninstall(allow users do remove amd components )
#1239 [09:14] <Andrio> jason_, custom-built PC?
#1240 [09:14] <Andrio> CreeperKillaJoe, install it..
#1241 [09:15] <Andrio> MKittyKat, is there a file named options?
#1242 [09:15] <MKittyKat> there is options
#1243 [09:15] <MKittyKat> yes
#1244 [09:15] * lewlew [lewlew@notlogged] has joined #minecrafthelp
#1245 [09:15] <jason_> its not costum build
#1246 [09:15] <CreeperKillaJoe> do i choose express or custom?
#1247 [09:15] <Andrio> MKittyKat, it's that
#1248 [09:15] <Andrio> CreeperKillaJoe, express.
#1249 [09:15] <MKittyKat> okay so i delete that right?
#1250 [09:15] <lewlew> my minecraft wont open as i have installed windows 10 so how do i get it working again?
#1251 [09:15] * Egill_Olafur [Egill_Olafur@notlogged] has joined #minecrafthelp
#1252 [09:15] <Egill_Olafur> Hello
#1253 [09:16] <oneshot> I have a question. I'm a noob at servers, etc. Is there a way to set up a "server"? where the kids at my daughter's school can all play together in the same world? Ideally, they would be able to get on any time of day, and collectively build a world. If that makes sense
#1254 [09:16] <Egill_Olafur> I have a problem, I don't know my username and minecraft doesn't email it to my email address
#1255 [09:16] <Egill_Olafur> to verify I tried to register again and minecraft promptly informed me that my email address was already in use, as it should
#1256 [09:16] <oneshot> oh, and is there a limit to how many kids can be in a world at the same time? Thanks
#1257 [09:17] <Andrio> ??> oneshot MP/server-setup
#1258 [09:17] <Absol> oneshot: Lots of information about setting up a server can be found here: http://minecraft.gamepedia.com/Tutorials/Setting_up_a_server
#1259 [09:17] * mathias [mathias@notlogged] has joined #minecrafthelp
#1260 [09:17] <Egill_Olafur> does any one know if the username retrieval at minecraft is broken?
#1261 [09:17] <Andrio> oneshot, for them to be able to get in at any time of day, you'd need to have the computer on all the time.
#1262 [09:17] <Andrio> Egill_Olafur, I don't think it is.
#1263 [09:18] <lewlew> can someone help me about minecraft because it aint loading up as i have windows 10
#1264 [09:18] <MKittyKat> once i deleted it, what do i do now?
#1265 [09:18] <Egill_Olafur> Andrio: Any idea why I don't get any emails from them with my username?
#1266 [09:18] <jason_> first it said minidumps. Now there is something wrong with my driver graphics
#1267 [09:18] <Egill_Olafur> it's a gmail account, nothing in the spam folder or anything
#1268 [09:18] <Andrio> Egill_Olafur, checked your spam folder?
#1269 [09:18] <Andrio> MKittyKat, try to run Minecraft again
#1270 [09:18] <MKittyKat> Okay
#1271 [09:19] <Andrio> lewlew, what happens when you try to start it?
#1272 [09:19] <Andrio> Egill_Olafur, maybe the email address was changed.
#1273 [09:19] <Andrio> In that case you'll need to email Mojang about it
#1274 [09:19] <Andrio> ??> Egill_Olafur account/send-email
#1275 [09:19] <Absol> Egill_Olafur: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1276 [09:19] <Absol> Egill_Olafur: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1277 [09:19] <oneshot> so the server is "residing" on my computer? and how many kids can play at once? Thanks for that link btw
#1278 [09:20] <Andrio> looks like they're down to 2 weeks, from 4. not bad.
#1279 [09:20] <Egill_Olafur> Thank you, no transaction ID I just want to login and buy the game
#1280 [09:20] <lewlew> andrio it goes to the minecraft launcher with the crash report
#1281 [09:20] <Andrio> Egill_Olafur, you haven't bought it yet?
#1282 [09:20] <Andrio> oneshot, yes, the server is a program that you can run on your computer.
#1283 [09:20] <MKittyKat> Thank you so much! i will come back if i need any help!! tysm!!
#1284 [09:20] <Andrio> How many can play at once depends on how powerful that computer is
#1285 [09:20] <Andrio> ??> lewlew launcher/crash-log
#1286 [09:20] <Absol> lewlew: We need to see your crash log, which appears after a crash.
#1287 [09:20] <Absol> lewlew: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1290 [09:22] <oneshot> Thanks guys! nice to have helpful people around
#1291 [09:22] * Macloria_ [Macloria_@notlogged] has joined #minecrafthelp
#1292 [09:23] <lewlew> andrio http://paste.ubuntu.com/12944156/ that is the link
#1293 [09:23] <Andrio> mm
#1294 [09:23] <Andrio> lewlew, I'm afraid your graphics hardware is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#1295 [09:24] * MKittyKat [MKittyKat@notlogged] has quit. (Ping timeout: 204 seconds)
#1296 [09:24] <lewlew> okay thanks andrio
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#1301 [09:25] <ComboMan> Hello. Today I tried to log into my minecraft account and it would not work. Please help!
#1302 [09:25] * amnskd [amnskd@notlogged] has quit. (Client Quit)
#1303 [09:25] <jason_> Why is it that, it happens not the first day that you install. But sometime random
#1304 [09:26] <ComboMan> ?
#1305 [09:26] <ComboMan> What?
#1306 [09:26] <Benjamin> My world is gone. It says it's still there but when I load it the world has hills and trees. It was a flat creative works on peaceful. It happened when I updated it
#1307 [09:26] <Andrio> ComboMan, what happened?
#1308 [09:27] * Hinata387 [Hinata387@notlogged] has joined #minecrafthelp
#1309 [09:27] <jason_> I have minecraft 3 months on my pc. But today i cant open it anymore because drivers
#1310 [09:27] <ComboMan> I am not sure if my account got hacked or what...
#1311 [09:27] <Andrio> ComboMan, what happened when you tried to log in?
#1312 [09:27] <ComboMan> It said incorrect password
#1313 [09:27] <ComboMan> I then tried to lon in on mojang.com
#1314 [09:27] <Andrio> ComboMan, have you tried resetting the password?
#1315 [09:28] <ComboMan> Yes I have.
#1316 [09:28] <Andrio> ok
#1317 [09:28] <Andrio> ??> ComboMan login/throttle
#1318 [09:28] <Absol> ComboMan: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1319 [09:28] <Absol> ComboMan: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1320 [09:28] <CreeperKillaJoe> ok so m finished with the install
#1321 [09:28] <CreeperKillaJoe> what next?
#1322 [09:28] <Hinata387> I paid the game, but can not start it , appears q and not paid , have until the receipt if you need
#1323 [09:28] <Hinata387> malz , sou BR , usei tradutor
#1324 [09:28] <ComboMan> Okay thanks.
#1325 [09:29] <Hinata387> paid the game, but can not start it , appears q and not paid , have until the receipt if you need
#1326 [09:29] <Andrio> ??> Hinata387 account/bug/demo
#1327 [09:29] <Absol> Hinata387: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#1328 [09:29] <ComboMan> Absol
#1329 [09:29] <ComboMan> Thanks you Absol and Andrio!
#1330 [09:29] <Andrio> no problem.
#1331 [09:29] <ComboMan> :)
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#1333 [09:30] <Hinata387> I can not , listed as not paid , but I paid yes
#1334 [09:30] <Benjamin> I had a world with the settings flat, creative, and peaceful and when I went on it last night it was all hills and trees. Before I load the world the little picture shows that I still have it but when it loads my buildings aren't there
#1335 [09:30] <Andrio> Hinata387, are you sure you're logging in with the correct email address?
#1336 [09:31] <Hinata387> yes
#1337 [09:31] <Andrio> Benjamin, I don't suppose you have a backup of it, do you...?
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#1340 [09:31] <CreeperKillaJoe> andrio my minecraft works now :D thank you for your help
#1341 [09:31] <Andrio> :-)
#1342 [09:32] <Hinata387> I will have to spend money again?
#1343 [09:32] <Benjamin> Idk does Xbox have that option?
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#1345 [09:33] * CreeperKillaJoe [CreeperKillaJoe@notlogged] has quit. (Quit: Web client closed)
#1346 [09:33] <Andrio> Ah, Xbox
#1347 [09:33] <Hinata387> I will have to spend money again?!!
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#1349 [09:33] <Benjamin> It was working until the update came
#1350 [09:33] <Andrio> Hinata387, no
#1351 [09:33] * jason_ [jason_@notlogged] has quit. (Quit: Web client closed)
#1352 [09:33] <Andrio> Hinata387, did you read the page Absol gave you?
#1353 [09:34] <Andrio> Benjamin, I don't think it does, I'm afraid...
#1354 [09:34] <Andrio> Are you sure you're in the right area of your world?
#1355 [09:34] * jonathan [jonathan@notlogged] has joined #minecrafthelp
#1356 [09:34] <Hinata387> yes I read
#1357 [09:34] <Benjamin> My world had no hills or trees!
#1358 [09:35] <Andrio> Mm
#1359 [09:35] <Andrio> ??> Hinata387 account/send-email
#1360 [09:35] <Absol> Hinata387: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1361 [09:35] * SipaiSissi [SipaiSissi@notlogged] has joined #minecrafthelp
#1362 [09:35] <Absol> Hinata387: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#1364 [09:35] <SipaiSissi> i have installed windows 10 and since that my minecraft is not working. Whats the problem?
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#1366 [09:36] <Benjamin> How do I get my world back?!
#1367 [09:36] <Andrio> SipaiSissi, how's it not working?
#1368 [09:36] <jonathan> ok so i dont have/i lost all of my purchase information of my minecraft account and i cant find any emails, and i cant log into my minecraft account...
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#1370 [09:36] <Andrio> Benjamin, I don't know much about the Xbox, but I don't think you can...
#1371 [09:36] <SipaiSissi> it just crashes
#1372 [09:37] <Andrio> ??> jonathan account/trans-ID
#1373 [09:37] <Absol> jonathan: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1374 [09:37] <Andrio> ??> SipaiSissi launcher/crash-log
#1375 [09:37] <Absol> SipaiSissi: We need to see your crash log, which appears after a crash.
#1376 [09:37] <Benjamin> I better be able to. This is bullshit
#1377 [09:37] <Absol> SipaiSissi: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1378 [09:37] * xx_Bo [xx_Bo@notlogged] has joined #minecrafthelp
#1379 [09:37] <Andrio> mm
#1380 [09:38] <SipaiSissi> i have done that thing so many times but its not working. it still crashes.
#1381 [09:38] <Hinata387> se quiser dou a ordem ID ou a transaçao , eu paguei , mas o site diz que nao paguei !
#1382 [09:38] <SipaiSissi> the hole thing
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#1384 [09:38] * kchegarty13 [kchegarty13@notlogged] has quit. (Ping timeout: 204 seconds)
#1385 [09:38] <Andrio> SipaiSissi, show me the crash report
#1386 [09:38] <SipaiSissi> ok
#1387 [09:39] <SipaiSissi> ---- Minecraft Crash Report ----
#1388 [09:39] <SipaiSissi> oh sorry
#1389 [09:39] <SipaiSissi> ill try again
#1390 [09:40] <jonathan> the link that you guys sent to me just goes back and forth.. i dont know my transaction id and to find the account/payment stuff you need it.
#1391 [09:40] <Hinata387> f you want to give the order ID or transaction , I paid , but the website says not paid !
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#1398 [09:40] <Hey> Hello does anyone have a crazycraft 3.0 server that i could join?
#1399 [09:40] <Hinata387> f you want to give the order ID or transaction , I paid , but the website says not paid !
#1400 [09:41] * grdfbDF [grdfbDF@notlogged] has joined #minecrafthelp
#1401 [09:41] <Andrio> jonathan, I'm afraid I don't have any other suggestion if you don't have the transaction ID.
#1402 [09:41] * Benjamin [Benjamin@notlogged] has quit. (Ping timeout: 204 seconds)
#1403 [09:41] <Andrio> ??> Hinata387 account/send-email
#1404 [09:41] <Absol> Hinata387: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1405 [09:41] <Absol> Hinata387: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1406 [09:41] * grdfbDF [grdfbDF@notlogged] has quit. (Client Quit)
#1407 [09:41] <Andrio> Hey, try Google or the Minecraft Forums.
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#1411 [09:41] * xx_Boss_xx [xx_Boss_xx@notlogged] has quit. (Client Quit)
#1412 [09:43] <Hinata387> It is to see if I paid ?
#1413 [09:43] <Hinata387> not want to pay again and lose money
#1414 [09:45] * vonder133 [vonder133@notlogged] has joined #minecrafthelp
#1415 [09:45] <Hinata387> andrio help-me
#1416 [09:45] <Andrio> I tried...
#1417 [09:47] <Hinata387> ;-;
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#1419 [09:51] * MR_Universum [MR_Universum@notlogged] has joined #minecrafthelp
#1420 [09:51] <MR_Universum> hi
#1421 [09:51] <MR_Universum> ich hab nen problem
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#1423 [09:52] <Hinata387> Order ID: #1bd0426fadcf48828cf99c1fca0d893e Transaction ID: braintree:p227ypr Hello, This is a receipt for your Mojang order. We recommend that you print this email or save it to your computer. It will make it easier for us to help you should you lose access to your email account. You have successfully made a payment to Mojang AB using Visa 498442******8118 on Sun Oct 25 13:55:13 UTC 2015. Country: BR Purchased items: 1 x Minecraft at USD 26.9
#1424 [09:53] <Hinata387> I received this in my email
#1425 [09:53] <Andrio> you know we aren't Mojang?
#1426 [09:53] <Hinata387> no?
#1427 [09:54] <Andrio> well...
#1428 [09:54] <Andrio> We aren't Mojang
#1429 [09:54] <Hinata387> what do I do then ?
#1430 [09:54] <Andrio> ??> Hinata387 account/send-email
#1431 [09:54] <Absol> Hinata387: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1432 [09:54] <Absol> Hinata387: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1433 [09:55] <Hinata387> ...
#1434 [09:55] <Hinata387> I do not I paid the game?
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#1437 [09:57] <Hinata387> all I want to know is, if I paid the game or do I have to pay again? because I'm already downloaded the game, so I can not put skin.
#1438 [09:58] <Hinata387> ;-;
#1439 [09:59] <Hinata387> ...
#1440 [10:00] <Andrio> no, you don't have to buy it again.
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#1444 [10:00] <Hinata387> WHAT then I have to do???
#1445 [10:01] <Andrio> Email Mojang
#1446 [10:02] <Iharuum> I can't run Minecraft beacuse it says that my graphics card isn't uptaded but when i try to update i says that it is the newest version so i dont what what the problem is and thats my dx http://paste.ubuntu.com/12944947/
#1447 [10:02] <Iharuum> Please help me
#1448 [10:03] <Iharuum> People
#1449 [10:03] <Hinata387> They will not answer me this Sunday
#1450 [10:03] <Iharuum> Hinata u bitch
#1451 [10:03] <Absol> Iharuum: Please keep it civil
#1452 [10:03] <Andrio> mm
#1453 [10:03] <Iharuum> Any one know how to fix it
#1454 [10:03] <Iharuum> Is any admin here?
#1455 [10:04] <Hinata387> ?
#1456 [10:04] <Iharuum> cmoc want play mc!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!11
#1457 [10:04] <Iharuum> help me
#1458 [10:04] <Iharuum> I can't run Minecraft beacuse it says that my graphics card isn't uptaded but when i try to update i says that it is the newest version so i dont what what the problem is and thats my dx http://paste.ubuntu.com/12944947/
#1459 [10:04] <Iharuum> I can't run Minecraft beacuse it says that my graphics card isn't uptaded but when i try to update i says that it is the newest version so i dont what what the problem is and thats my dx http://paste.ubuntu.com/12944947/
#1460 [10:04] <Iharuum> I can't run Minecraft beacuse it says that my graphics card isn't uptaded but when i try to update i says that it is the newest version so i dont what what the problem is and thats my dx http://paste.ubuntu.com/12944947/
#1461 [10:04] <Iharuum> I can't run Minecraft beacuse it says that my graphics card isn't uptaded but when i try to update i says that it is the newest version so i dont what what the problem is and thats my dx http://paste.ubuntu.com/12944947/
#1462 [10:04] * Absol kicked Iharuum from #minecrafthelp (Reason: haruum :Stop spamming)
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#1464 [10:04] <Iharuum> I can't run Minecraft beacuse it says that my graphics card isn't uptaded but when i try to update i says that it is the newest version so i dont what what the problem is and thats my dx http://paste.ubuntu.com/12944947/
#1465 [10:04] <Andrio> No, but Mega Absol is.
#1466 [10:05] <Andrio> Iharuum, edit your launcher profile to use version 1.7.2
#1467 [10:05] <Andrio> then install this driver: https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#1468 [10:05] <Iharuum> I have 1.7.2
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#1470 [10:05] <Andrio> ok
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#1472 [10:06] <dah123> sleowooksokeosooswkke
#1473 [10:06] <Iharuum> It doesn't work
#1474 [10:06] <Andrio> That was quick.
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#1477 [10:06] <Andrio> Did you install the driver?
#1478 [10:06] <Iharuum> Do i need to download it?
#1479 [10:07] <Iharuum> ok
#1480 [10:07] <Andrio> yes..
#1481 [10:07] <Iharuum> i think its not to me
#1482 [10:07] <Iharuum> sorry
#1483 [10:07] <Andrio> mm
#1484 [10:08] <Iharuum> whoch one to downloas exaclty
#1485 [10:08] <GABY> Hello,my screen is blue,red and black, and when I turn on the game , the Mojang logo is black not red
#1486 [10:08] <Andrio> Iharuum, there's only one there
#1487 [10:08] <Andrio> GABY, have you got 3D anaglyph mode enabled?
#1488 [10:08] <Andrio> Check the graphics options
#1489 [10:08] <Iharuum> can u give screenshot where is it?
#1490 [10:09] <Iharuum> cant see it
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#1492 [10:10] <Andrio> Iharuum: 'Win7Vista_64_151719.exe'
#1493 [10:10] <Iharuum> ok got it
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#1495 [10:10] <Iharuum> its downloading
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#1497 [10:11] <GABY> Please help me I am 10 years old
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#1499 [10:11] <GABY> Is my favorite game
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#1501 [10:12] <Andrio> GABY, have you got 3D anaglyph mode enabled in the graphics options?
#1502 [10:12] <Iharuum> If this will work i will love u 4ever Andrio
#1503 [10:12] <Andrio> o
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#1505 [10:12] <Iharuum> NOHOMO
#1506 [10:13] <Iharuum> my screen broke
#1507 [10:13] <Iharuum> its like so huge
#1508 [10:13] <Iharuum> zoomed in
#1509 [10:13] <Iharuum> why?
#1510 [10:13] <Iharuum> and its stiil intaling
#1511 [10:14] <Iharuum> ok it fixd
#1512 [10:14] <Iharuum> lol
#1513 [10:14] <Andrio> That's normal, yeah
#1514 [10:14] <Iharuum> okey
#1515 [10:14] <Iharuum> how long this gonna take to install?
#1516 [10:15] <Iharuum> ok its done
#1517 [10:15] <Iharuum> do i need to restart my pc ?
#1518 [10:15] <Andrio> yes.
#1519 [10:15] <Iharuum> ok brb
#1520 [10:16] <GABY> Hi I'm GABY where's the graphics options
#1521 [10:16] <GABY> ????
#1522 [10:17] <Andrio> GABY, do you see Options on the title screen?
#1523 [10:17] <GABY> hello
#1524 [10:17] <GABY> Yes
#1525 [10:17] <Andrio> OK
#1526 [10:17] <Hinata387> all I have to do is send the email? Please , I'm from Brazil and $ 26 for me is a lot! I wonder if I will pay again
#1527 [10:17] <GABY> Cool
#1528 [10:17] <Andrio> Select that, then Graphics Options
#1529 [10:18] <Andrio> Hinata387, yes, send them the email
#1530 [10:18] <Hinata387> I interrupting a lot, but I desperate to
#1531 [10:18] <GABY> I don't see graphics options and it's a pc
#1532 [10:18] <Hinata387> Sorry
#1533 [10:19] <Andrio> GABY, is it Video Options?
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#1535 [10:19] <GABY> I think so
#1536 [10:20] <Andrio> Ag
#1537 [10:20] <Andrio> Ah*
#1538 [10:20] <Andrio> Select that, then, and tell me what the 3D Anaglyph option is set to
#1539 [10:20] <Hinata387> Any email that sends mojang , as the code to validate e-mail or purchase options ... ?
#1540 [10:21] <Andrio> Hinata387, sorry, what?
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#1543 [10:21] <GABY> It's on
#1544 [10:21] <Iharuum> i am back andrio
#1545 [10:21] <Iharuum> is that all i need to do
#1546 [10:21] <Andrio> GABY, unless you have the 3D glasses, turn it off
#1547 [10:21] <Andrio> Iharuum, yep
#1548 [10:21] <Iharuum> just need to run minecraft?
#1549 [10:21] <Andrio> Yes.
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#1551 [10:22] <lloyd1321> does anyone know if its possible to migrate y minecraft account thats aready hooked to a mojang account to mynew mojang account? i added it to a mojang accouint but i cant recall what it was called.
#1552 [10:22] <Iharuum> moment of the truth
#1553 [10:22] <GABY> I love you soon much you're the best person in the world
#1554 [10:22] <GABY> I just love you
#1555 [10:22] <Andrio> Thanks. :-)
#1556 [10:22] <Hinata387> <noreply@mojang.com> is not the mojang ?
#1557 [10:22] <Iharuum> I hope it will work
#1558 [10:22] <Iharuum> Andrio
#1559 [10:22] <Iharuum> noo way!!!!!!!!!!!1
#1560 [10:23] <Iharuum> its on
#1561 [10:23] <Iharuum> fck yeah
#1562 [10:23] <lloyd1321> anyone know?
#1563 [10:23] <Andrio> One does not simply send an email to a no-reply address
#1564 [10:23] <GABY> I've been saved from my all life sadness because of minecraft
#1565 [10:23] <Andrio> ??> Hinata387 account/send-email
#1566 [10:23] <Iharuum> Andrio i love u
#1567 [10:23] <Absol> Hinata387: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1568 [10:23] <Absol> Hinata387: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1569 [10:23] <Iharuum> Andrio u are the best!!!!!!!!!!!!!!!!!!!!!!111
#1570 [10:23] <Iharuum> bye
#1571 [10:23] <Andrio> lloyd1321, I don't think it is; you may need to email Mojang also.
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#1573 [10:23] <lloyd1321> alright
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#1575 [10:24] <Hinata387> recebi 2 email desse , vou ter que fazer tudo de novo..
#1576 [10:24] <GABY> Happy yyyyyy!!,
#1577 [10:24] <Hinata387> ops , malz vc nao fala portugues(BR) ne?
#1578 [10:25] <Hinata387> I received 2 emails that I'll have to do it all again ... pay?
#1579 [10:25] <Andrio> I'm not sure what else to say.
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#1581 [10:26] <Hinata387> ok , I'll make the purchase again
#1582 [10:27] <Hinata387> perhaps the payment have not been valid ...
#1583 [10:27] <robert> dont know how to change drivers need help
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#1589 [10:28] <Hinata387> apologize for the irritation , I'll wait mojang responses
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#1592 [10:29] <Andrio> ??> robert win/DXDiag
#1593 [10:29] <Absol> robert: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1606 [10:37] <GABY> Hello I've contacted you like 10 minutes ago
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#1608 [10:39] <GABY> So my problem is that like when I want to look up I look down in the touchpad an when I want to look down I look up
#1609 [10:40] <GABY> Please help me I'm ten years old and I love minecraft
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#1612 [10:41] <TrollzFace> http://paste.ubuntu.com/12945657/
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#1614 [10:42] <TrollzFace> I am unable to run Minecraft thanks to stupid Windows 10
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#1616 [10:45] <Clock> TrollzFace, your graphics card is not supported on windows 10, downgrade to windows 7/8 or use a different computer
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#1630 [10:58] <robert> tried could not do not that computer literit
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#1635 [11:05] <lego_> My minecraft stop working when windows 10 was installed and there is no new driuvers to be installed
#1636 [11:05] <robert> hi lego that seams to be my problem
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#1639 [11:06] <MotteZockt> fff
#1640 [11:06] <MotteZockt> Hallo
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#1644 [11:07] <MotteZockt> Hallo ist ein deutscher ihr?
#1645 [11:07] <HamsterLizard_> helllo
#1646 [11:07] <MotteZockt> hellp
#1647 [11:07] <MotteZockt> can you help?
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#1653 [11:13] <Mp3> Hello, I have a little problem with Minecraft. The "walking sound" is just on my right ear, but all other sounds are on both.
#1654 [11:14] * Enginier_24[ProblemFixed] [Enginier_24[ProblemFixed]@notlogged] has joined #minecrafthelp
#1655 [11:15] <Enginier_24[ProblemFixed]> i just wnt to say how amazing this support Chanel and how the quick staff response was on the bug tracker :)
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#1659 [11:21] <Gitzinta> every time i try to load minecraft, it says "loadlibrary failed with error 87: the peramiter is incorrect"
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#1664 [11:22] <Gitzinta> every time i try to load minecraft, it says "loadlibrary failed with error 87: the peramiter is incorrect"
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#1667 [11:30] * yomajin8r [yomajin8r@notlogged] has joined #minecrafthelp
#1668 [11:32] <yomajin8r> my email i hve my acount with was stopped and i can not log in to my email can i chang my email
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#1671 [11:32] <CubeTheThird> ??> yomajin8r mojang/email
#1672 [11:32] <Absol> yomajin8r: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1673 [11:32] <Absol> yomajin8r: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#1676 [11:33] <yomajin8r> i need to chang my email with out getting in my old one
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#1678 [11:34] <CubeTheThird> yomajin8r, do what Absol said to contact Mojang
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#1682 [11:36] <extremestev> please help me
#1683 [11:37] <CubeTheThird> extremestev, what's the problem?
#1684 [11:37] * dead-a4 [dead-a4@notlogged] has quit. (Quit: Web client closed)
#1685 [11:37] <extremestev> crash report
#1686 [11:37] <extremestev> ;-;
#1687 [11:38] <CubeTheThird> extremestev, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1688 [11:38] <extremestev> ok
#1689 [11:38] * tiaita29 [tiaita29@notlogged] has joined #minecrafthelp
#1690 [11:38] <extremestev> http://paste.ubuntu.com/12947580/ is
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#1692 [11:39] <CubeTheThird> extremestev, do you have a dxdiag report?
#1693 [11:39] <extremestev> oh ok
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#1695 [11:40] <yomajin8r> thank you
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#1698 [11:41] <TopDamage> Hello I need help signing into my minecraft account
#1699 [11:41] <extremestev> http://paste.ubuntu.com/12947690/ is
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#1701 [11:41] <CubeTheThird> TopDamage, what happens when you try?
#1702 [11:41] <CubeTheThird> extremestev, one moment
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#1704 [11:42] <extremestev> ok
#1705 [11:42] <TopDamage> it does not work
#1706 [11:42] <Bryan> Hey Ethan
#1707 [11:42] <ethan> da herro
#1708 [11:42] <TopDamage> i change my password and nothing happens
#1709 [11:42] <CubeTheThird> TopDamage, ok, but what happens exactly? What does it tell you?
#1710 [11:42] <TopDamage> invalid credentials
#1711 [11:42] <TopDamage> invalid credentials
#1712 [11:42] <extremestev> lololololollooooloolooooloooolooo
#1713 [11:42] <CubeTheThird> extremestev, download and install https://www.nvidia.com/download/driverResults.aspx/82701/en-us
#1714 [11:43] <CubeTheThird> ??> TopDamage login/throttle
#1715 [11:43] <Absol> TopDamage: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1716 [11:43] <Absol> TopDamage: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1717 [11:43] * sauronthegreat [sauronthegreat@notlogged] has quit. (Ping timeout: 378 seconds)
#1718 [11:43] <extremestev> i like you friends
#1719 [11:43] <ethan> Completely ignored arguments: [--nativeLauncherVersion, 286] [10:33:55] [Client thread/INFO]: Setting user: Tron1479 [10:33:55] [Client thread/INFO]: (Session ID is token:1344076b56eb4f4a8cc654bd8c18fac7:8a6353d2b79840f69d5eec4c3ff92186) [10:33:57] [Client thread/INFO]: LWJGL Version: 2.9.4 [10:33:57] [Client thread/INFO]: Reloading ResourceManager: Default [10:34:00] [Sound Library Loader/INFO]: Starting up SoundSystem... [10:34:00] [Thre
#1720 [11:43] <TopDamage> so i have to wait 3 hours?
#1721 [11:43] <extremestev> cube not working
#1722 [11:43] <ethan> i need help
#1723 [11:44] <Clock> ??> ethan paste
#1724 [11:44] <Absol> ethan: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1725 [11:44] <TopDamage> so i have to wait 3 hours?
#1726 [11:44] <Clock> TopDamage, yes
#1727 [11:44] <ethan> what do i paste?
#1728 [11:44] <TopDamage> can i unistall and restall?cause thats what i did and nothing worked
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#1730 [11:44] <ethan> # # A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ff9bf73628c, pid=4288, tid=7876 #
#1731 [11:44] <Clock> TopDamage, no
#1732 [11:44] <TopDamage> hmm ok
#1733 [11:44] <TopDamage> thanks
#1734 [11:44] <Clock> ethan, use paste.ubuntu.com
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#1737 [11:45] <NinjagoMaster008> http://paste.ubuntu.com/12947503/
#1738 [11:45] <ethan> here clock
#1739 [11:45] <ethan> http://paste.ubuntu.com/12947841/
#1740 [11:46] <NinjagoMaster008> http://paste.ubuntu.com/12947503/ what do i do?
#1741 [11:46] <Clock> ethan, and where do you get this error?
#1742 [11:46] <Clock> NinjagoMaster008, one moment
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#1744 [11:46] <ethan> when i join my friends server it just like crashes after like a min i connected
#1745 [11:46] <Lutzee> Clock: Thats graphics drivers, ig is intel
#1746 [11:46] <Lutzee> Clock: Thats graphics drivers, ig is intel
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#1748 [11:47] <Clock> Lutzee, yeah caused by having VBOs turned on
#1749 [11:47] <Clock> ethan, turn off VBOs in options - video settings
#1750 [11:47] <NinjagoMaster008> what about me?
#1751 [11:48] <ethan> its already off clock
#1752 [11:48] <Clock> NinjagoMaster008, laptop or desktop
#1753 [11:48] <NinjagoMaster008> desktop
#1754 [11:49] <Clock> ethan, hmm ok post the contents of C:\Users\Ethan\AppData\Roaming\.minecraft\hs_err_pid4288.log to paste.ubuntu.com and give us the link to it
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#1756 [11:49] <ethan> clock i just connected to the server and its not crashing anymore
#1757 [11:49] <ethan> thanks for the help i geuss?
#1758 [11:49] <ethan> lol
#1759 [11:50] <Clock> ethan, guessing VBOs were on afterall...
#1760 [11:50] <ethan> maybe
#1761 [11:50] <ethan> thanks
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#1763 [11:51] <Clock> NinjagoMaster008, first off try downloading and installing the catalyst software suite here http://support.amd.com/en-us/download/desktop?os=Windows%2010%20-%2064
#1764 [11:53] <NinjagoMaster008> which one there is two
#1765 [11:53] <Clock> NinjagoMaster008, the catalyst software suite
#1766 [11:54] <NinjagoMaster008> clock?
#1767 [11:54] <NinjagoMaster008> k i will take a couple of mins
#1768 [11:55] * TehGalaxy [TehGalaxy@notlogged] has joined #minecrafthelp
#1769 [11:55] <TehGalaxy> Hello
#1770 [11:56] <TehGalaxy> I need help with minecraft
#1771 [11:56] <TehGalaxy> my forge isnt working
#1772 [11:56] <TehGalaxy> im trying to play dragon block c
#1773 [11:56] <NinjagoMaster008> clock it will take 10 mis
#1774 [11:56] <TehGalaxy> clock it?
#1775 [11:56] <TehGalaxy> 10 mis?
#1776 [11:56] <Clock> ??> TehGalaxy mods
#1777 [11:56] <Absol> TehGalaxy: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1778 [11:56] <Absol> TehGalaxy: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1779 [11:57] <Clock> NinjagoMaster008, this channel won't run away
#1780 [11:57] <TehGalaxy> Oh ok then
#1781 [11:57] <TehGalaxy> i thought you could help because it was working yesterday and now whenever i try to open it
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#1783 [11:57] <TehGalaxy> it doesent open
#1784 [11:58] <Clock> TehGalaxy, sorry we do not help with mods
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#1788 [11:59] <cl0wnboi> it wont let me go onto minecraft because of pixel issues
#1789 [12:00] <Clock> cl0wnboi, post the link to your dxdiag
#1790 [12:00] <cl0wnboi> im new here and i dont know what to do what link??
#1791 [12:01] <Clock> ??> cl0wnboi win/dxdiag
#1792 [12:01] <Absol> cl0wnboi: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1804 [12:08] <robert> it has become obviose that unless you are a computer wiskid you cannot get help on this site maybe if minecraft got there finger out and set up links for window 10 drivers we would not have this prob
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#1806 [12:08] <Lutzee> robert: Its up to the PC manufacturers to provide new drivers, not mojang.
#1807 [12:09] <CubeTheThird> robert, also, there is a large number of drivers, and it's not likely possible to be able to link to them all properly
#1808 [12:09] * Mike_ [Mike_@notlogged] has joined #minecrafthelp
#1809 [12:09] <Lutzee> A lot of older hardware is no longer being supported on windows 10
#1810 [12:09] <CubeTheThird> that too
#1811 [12:09] <Chromaryu> yep
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#1817 [12:21] * Chromaryu is now known as Chromaryu|sleep
#1818 [12:22] <Jennifi> Hello. I seem to be having an issue with my minecraft launcher, the minecraft website & Mojang. All 3 give me the error "Invalid Credentials Exception." Now, I've tried everything. I've reinstalled Minecraft, I've deleted my mods, I've deleted my forge, I've deleted my texture packs & shaders, I've deleted my minecraft folder, I've changed my password. Nothing has worked. Any help? My Launcher is currently 1.6.48.
#1819 [12:22] <CubeTheThird> ??> Jennifi login/throttle
#1820 [12:22] <Absol> Jennifi: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1821 [12:23] <Absol> Jennifi: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1822 [12:23] * Pit2015 [Pit2015@notlogged] has quit. (Quit: Web client closed)
#1823 [12:23] <Jennifi> All I did was signed out of Minecraft, and they began giving me these errors.
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#1827 [12:24] <Jennifi> My Mojang account & Minecraft account are migrated. My account is also premium, so I don't understand what I could've done.
#1828 [12:24] <CubeTheThird> Jennifi, read what Absol said
#1829 [12:24] <Jennifi> I did.
#1830 [12:25] <CubeTheThird> Jennifi, so wait 3 hours then try again
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#1832 [12:25] <Jennifi> So after the lockout has expired, do I use my previous password or my new password?
#1833 [12:25] * pepperate [pepperate@notlogged] has joined #minecrafthelp
#1834 [12:25] <pepperate> Hello my account has been lost, as in the account is no longer access able, I have tried changing my password but it still not accessible
#1835 [12:25] <CubeTheThird> Jennifi, use the most recent one you set
#1836 [12:25] <Jennifi> Okay. Thank you!! ♥
#1837 [12:26] <CubeTheThird> pepperate, what happens when you try logging in?
#1838 [12:26] <pepperate> it says that the username and password is incorrect
#1839 [12:26] <CubeTheThird> pepperate, and you did get the password reset email correct?
#1840 [12:27] <pepperate> even though i have changed it also what might have been a bad idea is I made a new account under the same email address and it let me. I am sure that this is the correct email
#1841 [12:27] <CubeTheThird> pepperate, please test all your emails on http://www.minecraft.net/retrievename
#1842 [12:27] <Jennifi> Oh! Also, when I tried to change my password back to its original, it said "Password is blacklisted." And this was on Mojang. What does this mean?
#1843 [12:27] * tatsumi [tatsumi@notlogged] has quit. (Ping timeout: 204 seconds)
#1844 [12:28] <CubeTheThird> Jennifi, I would assume it's either too simple or common as a password, or it won't allow you to use a previously used password
#1845 [12:28] <Jennifi> Okay. Thanks. I was just making sure. xD
#1846 [12:28] <pepperate> It hasn't sent me anything
#1847 [12:29] <CubeTheThird> pepperate, wait 20 minutes. If then you still don't get an email, you will have to contact Mojang
#1848 [12:29] <CubeTheThird> ??> pepperate mojang/email
#1849 [12:29] <Absol> pepperate: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1850 [12:29] <Absol> pepperate: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1851 [12:29] <pepperate> I have sent one but havent heard anything
#1852 [12:29] <CubeTheThird> pepperate, when did you send it?
#1853 [12:30] <pepperate> about a week ago
#1854 [12:30] <CubeTheThird> pepperate, https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#1855 [12:30] <pepperate> yes i have read it
#1856 [12:30] <pepperate> so ill just have to wait then
#1857 [12:30] <CubeTheThird> yup
#1858 [12:31] <pepperate> ok thanks
#1859 [12:31] <Jennifi> Also, I have tried logging into Mojang with my new password, but it's saying my email & password are incorrect. Any ideas?
#1860 [12:31] <CubeTheThird> Jennifi, throttling is applied to all logins. Game and websites
#1861 [12:31] <Jennifi> Oohhhh.
#1862 [12:31] <Jennifi> Okay. Now I get it.
#1863 [12:31] <Jennifi> :P
#1864 [12:32] <Jennifi> I'm a girl, and I also take a while to understand things. xD
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#1866 [12:35] * razorlazor21 [razorlazor21@notlogged] has joined #minecrafthelp
#1867 [12:35] <wildestname65> tengo un problema con el minecraft premium lo habro y se carga y se regresa al launcher y me manda a una pag que dice Pixel Format not accelerate y ya tengo el ubuntu pastebin y me decia que viniera para esta pag que hago?
#1868 [12:36] * SlothWithABoner [SlothWithABoner@notlogged] has joined #minecrafthelp
#1869 [12:37] <SlothWithABoner> My minecraft keeps crashing on my single player world ,and i would appreciate help finding which mod is causing the problem.
#1870 [12:38] <Jake_Evans> wildestname65: Dejanos el log del launcher
#1871 [12:38] * Ariel_FTG [Ariel_FTG@notlogged] has joined #minecrafthelp
#1872 [12:39] <razorlazor21> I bought this game a long time ago years. Havent played in a while but now when i try to log in it wont work with my username. i reset my pass word and it still wont work. it lets me log in on the minecraft website but wants me to confirm my pc with the account with security questions i dont know how do i rest them without having to login my account
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#1877 [12:41] <razorlazor21> any 1 even here
#1878 [12:41] <Galaxy_2Alex> razorlazor21, Contact Mojang with your transaction ID.
#1879 [12:41] <Galaxy_2Alex> ??> razorlazor21 account/trans-id
#1880 [12:41] <Absol> razorlazor21: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1881 [12:41] <Galaxy_2Alex> ??> razorlazor21 account/send-email
#1882 [12:41] <Absol> razorlazor21: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1883 [12:41] <Absol> razorlazor21: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#1885 [12:42] * kirby|gone is now known as mrkirby153
#1886 [12:42] <wildestname65> hola tengo un problema con el minecraft premium lo habro y me regresa al lanzador y me manda a esta pag http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag y ya tengo el ubuntu pastebin que hago?
#1887 [12:42] <Galaxy_2Alex> ??> wildestname65 lang/es
#1888 [12:42] <Absol> wildestname65: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#1889 [12:42] <wildestname65> ok
#1890 [12:43] <Jake_Evans> wildestname65: dejabos el pastebin
#1891 [12:43] <Jake_Evans> dejanos*
#1892 [12:44] <wildestname65> http://paste.ubuntu.com/12949108/
#1893 [12:45] <Galaxy_2Alex> Jake_Evans, gracias <3
#1894 [12:45] <Jake_Evans> Galaxy_2Alex: mwuah x
#1895 [12:46] <Galaxy_2Alex> wildestname65, Use this tool down update your graphics card driver: http://www.intel.com/support/graphics/detect.htm
#1896 [12:46] <wildestname65> Jake_Evans what do I do?
#1897 [12:47] <Jake_Evans> wildestname65: Usa el programa en esa pagina para renovar tus drivers
#1898 [12:48] <wildestname65> en que pagina?
#1899 [12:48] * Cross_King12 [Cross_King12@notlogged] has joined #minecrafthelp
#1900 [12:48] <Jake_Evans> La que te dejo Galaxy_2Alex
#1901 [12:48] <wildestname65> ok
#1902 [12:48] <Jake_Evans> Cuando termines con eso, intenta otra vez con el lanzador. Si ocurre algo dejanos saber
#1903 [12:49] <Galaxy_2Alex> http://www.intel.com/p/es_XL/support/detect (might help)
#1904 [12:49] <Jake_Evans> ^ Alli esta la pagina en español
#1905 [12:49] <Jake_Evans> wildestname65: ^
#1906 [12:49] <wildestname65> ok pero que pagina? esta http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag?
#1907 [12:49] <Jake_Evans> nono
#1908 [12:49] <Jake_Evans> http://www.intel.com/support/graphics/detect.htm <— esa, o la que esta en español
#1909 [12:50] <wildestname65> ok grax
#1910 [12:50] <Jake_Evans> Denanda
#1911 [12:50] <Jake_Evans> Denada*
#1912 [12:50] <wildestname65> <3
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#1917 [12:52] <BInx> If your minecraft just crashes and never lets you play anymore what do I do?
#1918 [12:54] * sultanwaleed [sultanwaleed@notlogged] has joined #minecrafthelp
#1919 [12:54] <Cross_King12> ok this is my problem i donwloaded the minecraft launcher and i start to install and it got stuck in the loading versions and dosent do anything i waited for half hour ..
#1920 [12:54] <robert> The driver is not uptodate enough for the windows 10 for running minecraft. I havethe dxdang report link as intel says all drivers are uptodate can you help? http://paste.ubuntu.com/12950129/
#1921 [12:55] <Galaxy_2Alex> ??> BInx launcher/game-output
#1922 [12:55] <Absol> BInx: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1923 [12:55] <Absol> BInx: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1924 [12:56] <Galaxy_2Alex> Cross_King12, Have you tried restarting your PC?
#1925 [12:56] <Cross_King12> uhmm nope .
#1926 [12:56] <Galaxy_2Alex> robert, Your system is too old and does not support Windows 10. You will have to downgrade to Windows 7 or 8.1 (Start Menu > Settings > Update & Security > Recovery > Go back to Windows 7 or 8.1, only available within the first month after the upgrade), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot help you with that. If it is a laptop, you will need a new system.
#1927 [12:56] <Cross_King12> should i restart ?
#1928 [12:57] <Galaxy_2Alex> Cross_King12, Yes, restart and try again.
#1929 [12:57] * sultanwaleed [sultanwaleed@notlogged] has quit. (Client Quit)
#1930 [12:57] <Cross_King12> you will be here when ill back right ? sorry im just new here .
#1931 [12:57] <Galaxy_2Alex> Cross_King12, Yes, I will.
#1932 [12:57] <Cross_King12> ok ty ill right back
#1933 [12:58] * SPatrik91 [SPatrik91@notlogged] has joined #minecrafthelp
#1934 [12:58] <SPatrik91> Hey, I need some help with my account, can't login when I changed my password 1 min ago.
#1935 [12:58] <wildestname65> Jake_Evans I do not leave me, when I open the program error that gives me access to windows installer, I do you get?
#1936 [12:58] * wildestname65 [wildestname65@notlogged] has quit. (Quit: Web client closed)
#1937 [13:00] <robert> okay thanks for the info
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#1939 [13:01] * kimbros5150 [kimbros5150@notlogged] has joined #minecrafthelp
#1940 [13:01] <kimbros5150> hhow do i verify my code redeem code so i can get my account back??
#1941 [13:02] <kimbros5150> EHM
#1942 [13:02] <Galaxy_2Alex> ??> kimbros5150 account/send-mail
#1943 [13:02] <Galaxy_2Alex> ??> kimbros5150 account/send-email
#1944 [13:02] <Absol> kimbros5150: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1945 [13:02] <kimbros5150> what?
#1946 [13:02] <Absol> kimbros5150: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1947 [13:02] <kimbros5150> what
#1948 [13:02] <kimbros5150> umm ello?
#1949 [13:02] <Galaxy_2Alex> kimbros5150, Hello.
#1950 [13:02] <kimbros5150> i really need help i found my card with minecraft code on it please help me
#1951 [13:02] <Galaxy_2Alex> ??> kimbros5150 account/send-email
#1952 [13:03] <Absol> kimbros5150: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1953 [13:03] <Absol> kimbros5150: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1954 [13:03] <SPatrik91> Can't login to my account, changed my pass 1 min ago, still can't login.
#1955 [13:03] <kimbros5150> Ty?
#1956 [13:03] <Galaxy_2Alex> ??> SPatrik91 login/throttle
#1957 [13:03] <Absol> SPatrik91: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1958 [13:03] <Absol> SPatrik91: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1959 [13:03] <kimbros5150> it will take a minute
#1960 [13:03] * Cross_King12 [Cross_King12@notlogged] has joined #minecrafthelp
#1961 [13:03] <Cross_King12> the guy who helped me ?
#1962 [13:03] <Galaxy_2Alex> Cross_King12, Yes?
#1963 [13:03] <Cross_King12> i did restart
#1964 [13:03] <Cross_King12> it didnt helped
#1965 [13:04] <SPatrik91> I changed my password 5 times, so it should be okay. Does it say wrong user or password if its locked?
#1966 [13:04] <Galaxy_2Alex> SPatrik91, It doesn't reset if you change your password.
#1967 [13:04] <Galaxy_2Alex> SPatrik91, You will have to wait three hours, there is no way around it.
#1968 [13:04] <Cross_King12> uhm ?
#1969 [13:05] <SPatrik91> But it says wrong username or password, not like "Account locked". Thats what I asked.
#1970 [13:05] <Galaxy_2Alex> Cross_King12, Try the alternaitve launcher: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe
#1971 [13:05] <Galaxy_2Alex> SPatrik91, It says that if the account is locked, yes.
#1972 [13:05] <SPatrik91> Thanks for the help, have a good day.
#1973 [13:06] <Cross_King12> its doing some kind of error
#1974 [13:06] * SPatrik91 [SPatrik91@notlogged] has quit. (Quit: Web client closed)
#1975 [13:06] <Galaxy_2Alex> ??> Cross_King12 paste
#1976 [13:06] <Absol> Cross_King12: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1977 [13:06] <Cross_King12> Downloading: https://s3.amazonaws.com/Minecraft.Download/launcher/launcher.pack.lzma Exception: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target Recognized exception: the likely cause is a set of broken/missing root-certificates. Check your java install and perhaps reinst
#1978 [13:06] <Cross_King12> thats the problem
#1979 [13:06] <kimbros5150> this isnt helpful
#1980 [13:07] <kimbros5150> WHAT DO I DO ;(
#1981 [13:07] <Galaxy_2Alex> Cross_King12, What antivirus program are you using?
#1982 [13:07] <Galaxy_2Alex> kimbros5150, Don't shout please.
#1983 [13:07] <kimbros5150> ;(
#1984 [13:07] <kimbros5150> who is alex?
#1985 [13:07] <Cross_King12> i dunno but i shut him down too
#1986 [13:07] <Galaxy_2Alex> kimbros5150, You are supposed to contact Mojang with your gift code to receive the help you are looking for.
#1987 [13:07] <kimbros5150> ive been playing minecraft for 2 years without being able too change my skin ;( i did do that
#1988 [13:08] <Galaxy_2Alex> kimbros5150, If you already contacted them, you will have to wait for them to answer.
#1989 [13:08] <Galaxy_2Alex> ??> Cross_King12 tools/hjt
#1990 [13:08] <Absol> Cross_King12: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1991 [13:08] <Absol> Cross_King12: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1992 [13:08] <Cross_King12> i dont think i got ya .
#1993 [13:08] <kimbros5150> how do you know im using ubuntu?
#1994 [13:09] * GABY [GABY@notlogged] has joined #minecrafthelp
#1995 [13:09] <Galaxy_2Alex> kimbros5150, Only messages starting with your Username (like this: "YourUsername, please follow these instrctions") are for you, please ignore any instructions not directed at you.
#1996 [13:09] <kimbros5150> very well
#1997 [13:09] <Galaxy_2Alex> Cross_King12, Please follow the instructions Absol just gave you.
#1998 [13:09] * SuperSaiyanJ [SuperSaiyanJ@notlogged] has joined #minecrafthelp
#1999 [13:10] <Cross_King12> i downloaded it
#2000 [13:10] <Cross_King12> what now ?
#2001 [13:10] <GABY> Hi my problem is that in minecraft when I want to look up I look down and if I want to look up I look down
#2002 [13:10] <Galaxy_2Alex> Cross_King12, Run it.
#2003 [13:10] <Cross_King12> i did
#2004 [13:10] <Cross_King12> it give me some options
#2005 [13:11] <GABY> Please help me I'm ten years old an I love minecraft
#2006 [13:11] * arrowshark86 [arrowshark86@notlogged] has joined #minecrafthelp
#2007 [13:11] <GABY> Btw its pc
#2008 [13:11] <Galaxy_2Alex> GABY, Go to your Settings and untick "Revert controls" (or something like that).
#2009 [13:11] <arrowshark86> my pixle fromat isnot accreated
#2010 [13:11] <GABY> Where?
#2011 [13:11] <Galaxy_2Alex> Cross_King12, Please read the instructions Absol gave you, it's all described in there.
#2012 [13:12] <Galaxy_2Alex> arrowshark86, Do you have a link to your DxDiag? If so, please give us the link (URL) to it by posting it into this chatroom.
#2013 [13:12] <GABY> In option but where do I click
#2014 [13:12] <arrowshark86> okv http://paste.ubuntu.com/12950804/
#2015 [13:12] <Galaxy_2Alex> GABY, Is it on the Windows 10 Eiditon or the regular PC Edition?
#2016 [13:12] <Galaxy_2Alex> arrowshark86, One moment
#2017 [13:12] <Galaxy_2Alex> arrowshark86, Your system is too old and does not support Windows 10. You will have to downgrade to Windows 7 or 8.1 (Start Menu > Settings > Update & Security > Recovery > Go back to Windows 7 or 8.1, only available within the first month after the upgrade), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot help you with that. If it is a laptop, you will need a new system.
#2018 [13:12] <GABY> Pc edition
#2019 [13:12] * Junin [Junin@notlogged] has joined #minecrafthelp
#2020 [13:12] <kimbros5150> ugh i know my code what do i do i triede
#2021 [13:13] <Galaxy_2Alex> ??> kimbros5150 account/trans-id
#2022 [13:13] <Cross_King12> Logfile of Trend Micro HijackThis v2.0.5 Scan saved at 21:12:26, on 25/10/2015 Platform: Unknown Windows (WinNT 6.02.1008) MSIE: Internet Explorer v11.0 (11.00.9600.17840) FIREFOX: 39.0 (x86 he) Boot mode: Normal Running processes: C:\Users\RonEvenDanan\AppData\Local\Microsoft\BingSvc\BingSvc.exe C:\Program Files (x86)\Skype\Phone\Skype.exe C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe C:\Program Files (x86)\Google\Chrome\Appl
#2023 [13:13] <Absol> kimbros5150: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#2024 [13:13] <Cross_King12> its told me to just post that
#2025 [13:13] * Junin [Junin@notlogged] has quit. (Client Quit)
#2026 [13:13] <Galaxy_2Alex> GABY, It's "Options" > "Controls" > "Invert Mouse". Set it to "OFF".
#2027 [13:13] <Galaxy_2Alex> Cross_King12, ...
#2028 [13:13] <Galaxy_2Alex> Cross_King12, Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2029 [13:13] <arrowshark86> how do i upgrade my hardware?
#2030 [13:14] <GABY> Thank you
#2031 [13:14] * Aeizeruz [Aeizeruz@notlogged] has joined #minecrafthelp
#2032 [13:14] <GABY> You're the best
#2033 [13:14] <Galaxy_2Alex> arrowshark86, "[...]however, we cannot help you with that."
#2034 [13:14] <Cross_King12> what to write in Poster ?
#2035 [13:14] <Galaxy_2Alex> Cross_King12, Username.
#2036 [13:14] <arrowshark86> Thanks
#2037 [13:14] <arrowshark86> :(
#2038 [13:14] <Cross_King12> k i pasted
#2039 [13:14] <Cross_King12> what next?
#2040 [13:14] <Galaxy_2Alex> Cross_King12, "and give us the link."
#2041 [13:15] <Cross_King12> http://paste.ubuntu.com/12951262/
#2042 [13:15] <Cross_King12> here you go
#2043 [13:15] <GABY> Helo
#2044 [13:15] <arrowshark86> sure there isnt any other way besides downgrading ( or do i have to wait)
#2045 [13:15] <Aeizeruz> Hey I'm having a problem with "Pixel Format Not Accelerated" anybody help? Thanks.
#2046 [13:15] <arrowshark86> galaxy?
#2047 [13:16] <Galaxy_2Alex> Aeizeruz, Do you have a link to your DxDiag? If so, please give us the link (URL) to it by posting it into this chatroom.
#2048 [13:16] * hearonLP [hearonLP@notlogged] has joined #minecrafthelp
#2049 [13:16] <Aeizeruz> I just saved the DxDiag
#2050 [13:16] <hearonLP> hallo
#2051 [13:16] <Galaxy_2Alex> arrowshark86, No, there isn't, your PC is too old for Windows 10.
#2052 [13:16] <Galaxy_2Alex> hearonLP, Hello.
#2053 [13:16] <Aeizeruz> I'm not sure where to post it?
#2054 [13:16] <hearonLP> i have a question
#2055 [13:16] <Galaxy_2Alex> Aeizeruz, If you have a link, just put the link in here.
#2056 [13:16] <SuperSaiyanJ> My minecraft isnt working
#2057 [13:16] <Galaxy_2Alex> Cross_King12, Uninstall Hamachi, and try again.
#2058 [13:17] <Cross_King12> Hamachi ?
#2059 [13:17] <SuperSaiyanJ> galaxy?
#2060 [13:17] <kimbros5150> you dont help at all screw you and dis
#2061 [13:17] * Lord_Ralex kicked kimbros5150 from #minecrafthelp (Reason: imbros5150 :Here is the door)
#2062 [13:17] <Cross_King12> ok ill try
#2063 [13:17] * Jennifi [Jennifi@notlogged] has quit. (Quit: Web client closed)
#2064 [13:17] * Jennifi [Jennifi@notlogged] has joined #minecrafthelp
#2065 [13:17] <Galaxy_2Alex> SuperSaiyanJ, Please be a bit more descriptive.
#2066 [13:17] <hearonLP> I have a frgae regarding premium may sell the man or Not
#2067 [13:17] <SuperSaiyanJ> Ok
#2068 [13:17] <Galaxy_2Alex> hearonLP, You are not allowed to sell your account to another person, no.
#2069 [13:17] * Gek_Cappie [Gek_Cappie@notlogged] has joined #minecrafthelp
#2070 [13:17] * _Panderzz_ [_Panderzz_@notlogged] has joined #minecrafthelp
#2071 [13:18] * TheKandyKing [TheKandyKing@notlogged] has joined #minecrafthelp
#2072 [13:18] <Aeizeruz> Here is the link
#2073 [13:18] <Aeizeruz> http://pastebin.com/K4iUu8yi
#2074 [13:18] <SuperSaiyanJ> i can give you the dxdiag report
#2075 [13:18] <Cross_King12> K i unistalled hamachi
#2076 [13:18] <Cross_King12> its doing the same ..
#2077 [13:18] <hearonLP> I mean if man may sell premium on servers ?
#2078 [13:18] <Gek_Cappie> i got a crash report, how can i fix that
#2079 [13:19] <Galaxy_2Alex> ??> Aeizeruz win/update
#2080 [13:19] <Absol> Aeizeruz: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
#2081 [13:19] * GABY [GABY@notlogged] has quit. (Ping timeout: 204 seconds)
#2082 [13:19] * Poison [Poison@notlogged] has joined #minecrafthelp
#2083 [13:19] <Galaxy_2Alex> SuperSaiyanJ, Yes please.
#2084 [13:19] <hearonLP> I mean if man may sell premium on servers ?
#2085 [13:19] * TheKandyKing [TheKandyKing@notlogged] has quit. (Client Quit)
#2086 [13:19] <Galaxy_2Alex> Cross_King12, Restart your router, then try again.
#2087 [13:19] <Gek_Cappie> i got a crash report, how can i fix that
#2088 [13:19] <SuperSaiyanJ> ------------------
#2089 [13:19] <Aeizeruz> I'm sorry?
#2090 [13:19] * hearonLP [hearonLP@notlogged] has quit. (Client Quit)
#2091 [13:19] <Jake_Evans> hearonLP: if you’re on about ranks that’s fine, so long as it complies with the EULA
#2092 [13:19] <SuperSaiyanJ> ------------------
#2093 [13:19] <_Panderzz_> Hey everyone. I purchased a mc account in 2011 via visa credit card today, mojang has my account as non premium. Im not sure why happend but im wondering if anyone could help out
#2094 [13:19] * Gek_Cappie [Gek_Cappie@notlogged] has quit. (Client Quit)
#2095 [13:19] <Poison> klll
#2096 [13:20] <Cross_King12> k ill right back
#2097 [13:20] <Galaxy_2Alex> Poison, Sorry?
#2098 [13:20] <Galaxy_2Alex> ??> SuperSaiyanJ paste
#2099 [13:20] <Absol> SuperSaiyanJ: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2100 [13:20] <Galaxy_2Alex> _Panderzz_, What is your Minecraft Username?
#2101 [13:20] <Aeizeruz> I just got it today, last night I updated Java and went to sleep, today when I tried playing, It gave me that error.
#2102 [13:21] <Galaxy_2Alex> Aeizeruz, Update your drivers.
#2103 [13:21] <Galaxy_2Alex> Aeizeruz, Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
#2104 [13:21] <_Panderzz_> The nicname that im using now _Panderzz_ the email im also using for my account is roblox05@gmail.com
#2105 [13:21] <Jake_Evans> Valid account ^
#2106 [13:21] <Galaxy_2Alex> _Panderzz_, And I assume if you log in with the E-Mail, it says that you can only play the Demo?
#2107 [13:21] <Aeizeruz> Alright I'll try.
#2108 [13:21] <Aeizeruz> Thank you.
#2109 [13:22] * Cross_King12_ [Cross_King12_@notlogged] has joined #minecrafthelp
#2110 [13:22] <_Panderzz_> No. I cant log in all together.
#2111 [13:22] <_Panderzz_> I think i might be wrong
#2112 [13:22] <Galaxy_2Alex> _Panderzz_, What does it say if you try?
#2113 [13:22] <SuperSaiyanJ> my monecraft keeps crashing and then says lack of graphic drivers
#2114 [13:22] <Galaxy_2Alex> ??> SuperSaiyanJ win/dxdiag
#2115 [13:22] <Absol> SuperSaiyanJ: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2116 [13:22] <Poison> How do I fix minecraft crashing on Windows 10? It says "Pixel Format Error"
#2117 [13:22] <Cross_King12_> galaxy alex i did restarted my router
#2118 [13:22] <Galaxy_2Alex> Poison, Do you have a link to your DxDiag? If so, please give us the link (URL) to it by posting it into this chatroom.
#2119 [13:22] <Cross_King12_> and its not solved anthig
#2120 [13:22] <_Panderzz_> It says its invallid
#2121 [13:22] <Poison> Ok
#2122 [13:22] <Cross_King12_> anything
#2123 [13:22] <Galaxy_2Alex> ??> Cross_King12_ av/adwcleaner
#2124 [13:22] <_Panderzz_> Changed my pword 3 times
#2125 [13:22] <Absol> Cross_King12_: ADWCleaner is an utility to clean a PC which is infested with malware.
#2126 [13:22] <SuperSaiyanJ> i do have the dxdiag report
#2127 [13:22] <Absol> Cross_King12_: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#2128 [13:23] <Poison> It wont get me hacked right?
#2129 [13:23] <_Panderzz_> And still nothing
#2130 [13:23] <Galaxy_2Alex> ??> _Panderzz_ login/throttle
#2131 [13:23] <Absol> _Panderzz_: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2132 [13:23] <Absol> _Panderzz_: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2133 [13:23] <Cross_King12_> what is that exacly ?
#2134 [13:23] <Galaxy_2Alex> Poison, No, it won't
#2135 [13:23] * Cross_King12 [Cross_King12@notlogged] has quit. (Ping timeout: 204 seconds)
#2136 [13:23] <Poison> http://paste.ubuntu.com/12951478/
#2137 [13:23] <_Panderzz_> Its says invalid email or pword
#2138 [13:23] <SuperSaiyanJ> i have the dxdiag repor
#2139 [13:23] <Galaxy_2Alex> Cross_King12_, It's a program that gets rid of anything malicious or unneeded on your PC.
#2140 [13:23] <_Panderzz_> Even tho my pword ia right
#2141 [13:23] <Galaxy_2Alex> Pangea, Read what Absol just told you.
#2142 [13:23] <Cross_King12_> k i downloaded it
#2143 [13:23] <Galaxy_2Alex> Poison, One moment
#2144 [13:23] <Cross_King12_> what nexT?
#2145 [13:23] <Poison> k
#2146 [13:23] <_Panderzz_> Mojang thinks my email iant registered
#2147 [13:24] <Galaxy_2Alex> SuperSaiyanJ, Please give us the link to it.
#2148 [13:24] <_Panderzz_> Isnt*
#2149 [13:24] <Galaxy_2Alex> ??> _Panderzz_ login/throttle
#2150 [13:24] <Absol> _Panderzz_: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2151 [13:24] <Absol> _Panderzz_: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2152 [13:24] <SuperSaiyanJ> how to send a private message?
#2153 [13:24] <_Panderzz_> Alrigjt janks
#2154 [13:24] <Galaxy_2Alex> Cross_King12_, Run the program
#2155 [13:24] <_Panderzz_> Thanks*
#2156 [13:24] <SuperSaiyanJ> to you alone?
#2157 [13:24] <Galaxy_2Alex> SuperSaiyanJ, No, you can send it into this channel, the DxDiag does not contain any personal information.-
#2158 [13:25] <Poison> Hello? Can anyone help me?
#2159 [13:25] <SuperSaiyanJ> ok
#2160 [13:25] <SuperSaiyanJ> paste.ubuntu.com/12950639
#2161 [13:25] <Galaxy_2Alex> Poison, Your system is too old and does not support Windows 10. You will have to downgrade to Windows 7 or 8.1 (Start Menu > Settings > Update & Security > Recovery > Go back to Windows 7 or 8.1, only available within the first month after the upgrade), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot help you with that. If it is a laptop, you will need a new system.
#2162 [13:25] <Poison> I tried
#2163 [13:26] <Poison> It's a new pc tho
#2164 [13:26] <Poison> and I didn't even install windows 10
#2165 [13:26] <Cross_King12_> its finished what should i do now ?
#2166 [13:26] <Galaxy_2Alex> Poison, No, that is a PC from 2009
#2167 [13:26] <SuperSaiyanJ> i sent the dxdiag
#2168 [13:26] * rushfan912 [rushfan912@notlogged] has joined #minecrafthelp
#2169 [13:26] <Galaxy_2Alex> Cross_King12_, Let it remove everything it found.
#2170 [13:26] <Poison> It's from 2012
#2171 [13:26] <Galaxy_2Alex> SuperSaiyanJ, One moment.
#2172 [13:26] <SuperSaiyanJ> Galaxy_2Alex:
#2173 [13:27] * palmtree [palmtree@notlogged] has joined #minecrafthelp
#2174 [13:27] <Galaxy_2Alex> Poison, Processor is from 2009, and so is the graphics card.
#2175 [13:27] <Cross_King12_> should i press cleaning logfile unistall or just let it go ?
#2176 [13:27] <Galaxy_2Alex> Poison, No longer supported on Windows 10.
#2177 [13:27] <SuperSaiyanJ> Galaxy_2Alex, i send the dxdiag
#2178 [13:27] <Galaxy_2Alex> Cross_King12_, Uninstall.
#2179 [13:27] <Galaxy_2Alex> SuperSaiyanJ, Please give me a moment.
#2180 [13:27] <SuperSaiyanJ> Ok
#2181 [13:27] <Cross_King12_> k
#2182 [13:27] <Cross_King12_> did it
#2183 [13:27] * thamires [thamires@notlogged] has joined #minecrafthelp
#2184 [13:27] <Cross_King12_> what next?
#2185 [13:27] <Poison> Ok ill just buy a new graphics card.
#2186 [13:27] <Galaxy_2Alex> Cross_King12_, Cleaning too.
#2187 [13:28] <Poison> Ok
#2188 [13:28] * thamires [thamires@notlogged] has quit. (Client Quit)
#2189 [13:28] <Poison> ]one more question.
#2190 [13:28] * _Panderzz_ [_Panderzz_@notlogged] has quit. (Ping timeout: 204 seconds)
#2191 [13:28] <Galaxy_2Alex> Poison, Yes?
#2192 [13:28] <Poison> When I try to go back to windows 7, it says missing files
#2193 [13:29] * Robbie_HD [Robbie_HD@notlogged] has joined #minecrafthelp
#2194 [13:29] <SuperSaiyanJ> Waiting...
#2195 [13:29] <rushfan912> My Minecraft keeps crashing while starting up. The error message is a lack of updated graphic driver.
#2196 [13:29] <SuperSaiyanJ> me to!
#2197 [13:29] <Galaxy_2Alex> Poison, That means that you most likely deleted the things required to do a downgrade.
#2198 [13:29] <Galaxy_2Alex> rushfan912, Do you have a link to your DxDiag? If so, please give us the link (URL) to it by posting it into this chatroom.
#2199 [13:29] <SuperSaiyanJ> rushfan912, we have the same problem
#2200 [13:29] <Poison> I deleted nothing to
#2201 [13:29] <rushfan912> http://paste.ubuntu.com/12951897/
#2202 [13:29] <SuperSaiyanJ> paste.ubuntu.com/12950639
#2203 [13:29] <Poison> I just got this pc
#2204 [13:29] <Galaxy_2Alex> SuperSaiyanJ, I'm sorry, it might take a while, I need to find the appropiate driver which may need some additional steps.
#2205 [13:29] <Poison> yesterday
#2206 [13:30] <rushfan912> ok
#2207 [13:30] * Robbie_HD [Robbie_HD@notlogged] has quit. (Client Quit)
#2208 [13:30] <Poison> I didn't do anything to it
#2209 [13:30] <Galaxy_2Alex> Poison, Then someone else deleted the files. Only way for you is to manually downgrade, or upgrade your hardware.
#2210 [13:30] <SuperSaiyanJ> Oh... So How Long?
#2211 [13:30] <Poison> I still have to windows.old file
#2212 [13:30] <Galaxy_2Alex> Poison, It shouldn't run Windows 10 in the first place.
#2213 [13:30] <Galaxy_2Alex> SuperSaiyanJ, Not too long.
#2214 [13:30] <Poison> Windows 10 works
#2215 [13:30] <SuperSaiyanJ> Ok
#2216 [13:30] <Poison> i just dont like it
#2217 [13:30] <Galaxy_2Alex> Poison, As you can see, it doesn't to a 100%.
#2218 [13:31] * Cross_King12 [Cross_King12@notlogged] has joined #minecrafthelp
#2219 [13:31] <Cross_King12> Ok alex i did the cleaning too what next?
#2220 [13:31] * Lycra [Lycra@notlogged] has joined #minecrafthelp
#2221 [13:31] <Poison> So... Just call microsoft?>
#2222 [13:31] * Poison [Poison@notlogged] has quit. (Quit: Web client closed)
#2223 [13:31] <Galaxy_2Alex> Cross_King12, Does it work now.
#2224 [13:31] <Lycra> So recently I got on Minecraft, and I randomly start getting 2 FPS. Thinking it might be Forge, i turned that off. Still got 2 FPS, I then went off 1.8 entiry and used 1.8.8, still got 2 FPS. So i turned off the texture pack that i have been using for months, and i started getting my normal FPS. I then downloaded a different texture pack thinking that maybe my old one was corrupt, and it gave me 2 FPS again. Any texture p
#2225 [13:31] <Galaxy_2Alex> SuperSaiyanJ, http://support.lenovo.com/us/en/products?tabName=Downloads&linkTrack=Mast:SubNav:Support:Product%20Support:Product%20Support|Drivers%20and%20Software - Click on "Detect my Product".
#2226 [13:31] <Galaxy_2Alex> SuperSaiyanJ, And follow the instruction steps.
#2227 [13:32] <Galaxy_2Alex> Lycra, Your PC may just not be able to handle the resource packs.
#2228 [13:32] <Lycra> but i have been using it for months before this
#2229 [13:32] <Cross_King12> still not working :( .
#2230 [13:32] <Galaxy_2Alex> Lycra, Especially higher resolution ones take up a lot of processing power.
#2231 [13:32] <Lycra> its a pvp pack, so only swords and stuff are effected
#2232 [13:32] <Galaxy_2Alex> rushfan912, Your system is too old and does not support Windows 10. You will have to downgrade to Windows 7 or 8.1 (Start Menu > Settings > Update & Security > Recovery > Go back to Windows 7 or 8.1, only available within the first month after the upgrade), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot help you with that. If it is a laptop, you will need a new system.
#2233 [13:33] * Cross_King12_ [Cross_King12_@notlogged] has quit. (Ping timeout: 204 seconds)
#2234 [13:33] * megan2002 [megan2002@notlogged] has joined #minecrafthelp
#2235 [13:33] * Aeizeruz [Aeizeruz@notlogged] has quit. (Quit: Web client closed)
#2236 [13:33] <Galaxy_2Alex> Lycra, It most likely adds some other things that, in the background, use up a lot of resources.
#2237 [13:33] <Cross_King12> alex are you there?
#2238 [13:33] <Galaxy_2Alex> ??> Cross_King12 av/malwarebytes
#2239 [13:33] <Absol> Cross_King12: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#2240 [13:33] <Absol> Cross_King12: Download it here: http://www.malwarebytes.org/
#2241 [13:33] <rushfan912> Ok thanks for your help
#2242 [13:33] * geremy [geremy@notlogged] has quit. (Quit: Web client closed)
#2243 [13:34] * rushfan912 [rushfan912@notlogged] has quit. (Quit: Web client closed)
#2244 [13:34] <Lycra> Alright, but i used it for around 5 months averaging 120 fps
#2245 [13:34] <Lycra> and suddenly i log on and its unplayable
#2246 [13:35] <Galaxy_2Alex> Lycra, Update your graphics card drivers.
#2247 [13:35] <megan2002> how do i talk
#2248 [13:35] <Lycra> how do i do that xD
#2249 [13:35] <Galaxy_2Alex> megan2002, Like that, you just did it.
#2250 [13:35] <megan2002> oh hi
#2251 [13:35] <Galaxy_2Alex> Lycra, Do you want me to help you with it?
#2252 [13:35] <Jake_Evans> megan2002: just like that!
#2253 [13:35] <Lycra> Yes please
#2254 [13:35] <Cross_King12> i downloaded it
#2255 [13:35] <Cross_King12> what next?
#2256 [13:35] <Galaxy_2Alex> ??> Lycra win/dxdiag
#2257 [13:35] <Absol> Lycra: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2258 [13:35] <Galaxy_2Alex> Cross_King12, Run it.
#2259 [13:35] <megan2002> how do i get my minecraft fixed
#2260 [13:35] <Cross_King12> then scn it ?
#2261 [13:35] * Einstenio62 [Einstenio62@notlogged] has joined #minecrafthelp
#2262 [13:35] <Cross_King12> scan*
#2263 [13:36] <Galaxy_2Alex> Cross_King12, Yes.
#2264 [13:36] <megan2002> how do i get my minecraft fixed
#2265 [13:36] <Einstenio62> Hi can anyone help me??
#2266 [13:36] <Galaxy_2Alex> ??> Einstenio62 ask
#2267 [13:36] <Absol> Einstenio62: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#2268 [13:36] <Absol> Einstenio62: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#2269 [13:36] <Einstenio62> hi had an error on minecraft
#2270 [13:36] <Cross_King12> how much time it taking ?
#2271 [13:36] <Galaxy_2Alex> megan2002, Please be a bit more specific about your problem.
#2272 [13:36] <Galaxy_2Alex> ??> Einstenio62 launcher/game-output
#2273 [13:36] <Absol> Einstenio62: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#2274 [13:36] <Absol> Einstenio62: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2275 [13:36] <Galaxy_2Alex> Cross_King12, It is going to take a while.
#2276 [13:36] <Einstenio62> [18-14-05] [6ae4f05Client thread/INFO]: LWJGL Version: 2.9.4 [18:14:06] [Client thread/INFO]: Reloading ResourceManager: Default # # A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ffb78fc0398, pid=7940,
#2277 [13:37] <Galaxy_2Alex> ??> Einstenio62 paste
#2278 [13:37] <Absol> Einstenio62: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2279 [13:38] <Cross_King12> you will be here till it finished ?
#2280 [13:38] <Galaxy_2Alex> Cross_King12, I might be, if not, someone else should be here.
#2281 [13:38] <Galaxy_2Alex> Cross_King12, I might be, if not, someone else should be here.
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#2285 [13:39] <Cross_King12> k
#2286 [13:39] <Cross_King12> how much time you gonna be here ?
#2287 [13:39] <Lycra> Ok i did what the website told me too.
#2288 [13:39] <Einstenio62> Completely ignored arguments: [--nativeLauncherVersion, 286] [18:14:04] [Client thread/INFO]: Setting user: Einstenio62 [18:14:04] [Client thread/INFO]: (Session ID is token:ca9b0dd6fb654864b36ae4f05f58e2c8:2755459ef7f04048aaba264217ca915e) [18:14:05] [Client thread/INFO]: LWJGL Version: 2.9.4 [18:14:06] [Client thread/INFO]: Reloading ResourceManager: Default # # A fatal error has been detected by the Java Runtime Environment: #
#2289 [13:39] <Einstenio62> that is the error
#2290 [13:40] <Einstenio62> i have tried every thing
#2291 [13:40] <Galaxy_2Alex> Cross_King12, I don't know yet.
#2292 [13:40] <Lycra> Galaxy I did it
#2293 [13:40] <Galaxy_2Alex> Lycra, Please give me the link to it.
#2294 [13:40] <Cross_King12> ok will see when it finished :)
#2295 [13:40] <SuperSaiyanJ> i dont see any instructions
#2296 [13:40] <Galaxy_2Alex> Einstenio62, No.
#2297 [13:40] <Lycra> ok
#2298 [13:40] * megan2002 [megan2002@notlogged] has joined #minecrafthelp
#2299 [13:40] <Galaxy_2Alex> ??> Einstenio62 paste
#2300 [13:40] <Lycra> http://paste.ubuntu.com/12953044/
#2301 [13:40] <Absol> Einstenio62: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2302 [13:40] <megan2002> hi
#2303 [13:40] <Galaxy_2Alex> Einstenio62, Please read the instructions from Absol.
#2304 [13:40] <Einstenio62> http://paste.ubuntu.com/12952949/plain/
#2305 [13:40] <SuperSaiyanJ> Galaxy_2Alex, i dont see any intructions
#2306 [13:40] <Galaxy_2Alex> SuperSaiyanJ, If you are having troubles, coontact Lenovo support.
#2307 [13:41] <Galaxy_2Alex> Lycra, One moment.
#2308 [13:41] * paulo [paulo@notlogged] has joined #minecrafthelp
#2309 [13:41] <Lycra> Alright
#2310 [13:41] <megan2002> how do i fix my minecraft and name it
#2311 [13:41] <paulo> paulo
#2312 [13:41] <Galaxy_2Alex> megan2002, What do you mean by that
#2313 [13:41] <megan2002> well i pasted it and it is asking me for a name
#2314 [13:42] * baja [baja@notlogged] has joined #minecrafthelp
#2315 [13:42] <Galaxy_2Alex> megan2002, Just put your Username in it, and give us the link to it.
#2316 [13:42] <Galaxy_2Alex> ??> Lycra win/update
#2317 [13:42] <Absol> Lycra: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
#2318 [13:42] <megan2002> its ssking for a poster
#2319 [13:42] <Galaxy_2Alex> megan2002, Put your username in it.
#2320 [13:42] <Einstenio62> Can someone tell me what to do i wasted a day and have tried every thing http://paste.ubuntu.com/12952949/plain/
#2321 [13:42] <Einstenio62> my update are good
#2322 [13:43] <Galaxy_2Alex> Einstenio62, I need the content of this file: C:\Users\Asus\AppData\Roaming\.minecraft\hs_err_pid7940.log
#2323 [13:43] <Galaxy_2Alex> Einstenio62, I need the content of this file: C:\Users\Asus\AppData\Roaming\.minecraft\hs_err_pid7940.log
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#2325 [13:43] * paulo [paulo@notlogged] has quit. (Client Quit)
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#2327 [13:43] <Einstenio62> http://paste.ubuntu.com/12953623/
#2328 [13:44] <Einstenio62> there
#2329 [13:44] * prmr0603 [prmr0603@notlogged] has joined #minecrafthelp
#2330 [13:44] <Cross_King12> alex are you there?
#2331 [13:44] <Galaxy_2Alex> ??> Einstenio62 win/dxdiag
#2332 [13:44] <Absol> Einstenio62: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2333 [13:44] <Galaxy_2Alex> Cross_King12, Yes.
#2334 [13:44] <Cross_King12> it finished
#2335 [13:44] <Cross_King12> what next?
#2336 [13:44] * prmr0603 [prmr0603@notlogged] has quit. (Client Quit)
#2337 [13:44] <Galaxy_2Alex> Cross_King12, Let it remove everything it found.
#2338 [13:44] <Einstenio62> win/dxdiag???
#2339 [13:45] <Lycra> Ok i updated
#2340 [13:45] <Galaxy_2Alex> Einstenio62, Ignore messages starting with ??>, and follow the instructions from Absol starting with your username.
#2341 [13:45] * prmr0603 [prmr0603@notlogged] has joined #minecrafthelp
#2342 [13:45] <Galaxy_2Alex> Lycra, Does it run better now?
#2343 [13:46] <Lycra> no ;-; i just checked
#2344 [13:46] <Galaxy_2Alex> Lycra, Does your laptop have a Nvidia graphics card in it?
#2345 [13:46] * sebastronic2312 [sebastronic2312@notlogged] has joined #minecrafthelp
#2346 [13:46] <Lycra> Yes i believe so
#2347 [13:46] * prmr0603 [prmr0603@notlogged] has quit. (Client Quit)
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#2350 [13:47] <sebastronic2312> for some reason i cant get into my minecraft
#2351 [13:47] <Cross_King12_> alex i pressed to remove and it restarted my computre
#2352 [13:47] <Cross_King12_> its should do that?
#2353 [13:47] <Galaxy_2Alex> Cross_King12_, Yes.
#2354 [13:47] <Galaxy_2Alex> sebastronic2312, What does it say if you try?
#2355 [13:47] <Cross_King12_> k i did it
#2356 [13:47] <Cross_King12_> i tried to install again
#2357 [13:47] <Cross_King12_> and it didnt worked.
#2358 [13:47] <Einstenio62> http://paste.ubuntu.com/12954052/
#2359 [13:47] <prmr0603> Pixel format not accelerated, link to my dxdiag report: http://paste.ubuntu.com/12953546/
#2360 [13:47] <Einstenio62> here
#2361 [13:47] <Galaxy_2Alex> Einstenio62, One moment
#2362 [13:48] <Cross_King12_> its cant be java problem ?
#2363 [13:48] <Galaxy_2Alex> prmr0603, One moment.
#2364 [13:48] <Einstenio62> dxdiag
#2365 [13:48] * Cross_King12 [Cross_King12@notlogged] has quit. (Ping timeout: 204 seconds)
#2366 [13:48] <Galaxy_2Alex> Cross_King12_, What is the exact error that you are getting?
#2367 [13:48] * Drunk_Texting [Drunk_Texting@notlogged] has joined #minecrafthelp
#2368 [13:48] <Cross_King12_> i sent you my errors
#2369 [13:48] <Cross_King12_> give me that link again
#2370 [13:48] <Cross_King12_> ill give you again
#2371 [13:48] <Galaxy_2Alex> Cross_King12_, Yes please.
#2372 [13:48] <Lycra> Yes i do have NVIDIA in my lapotop
#2373 [13:48] <sebastronic2312> it says lack of updated graphic drivers and then their is an option saying {fix problem{ and {cancel}
#2374 [13:48] <Einstenio62> i have desintalled minecraft and java
#2375 [13:48] <prmr0603> It says pixel format not accer
#2376 [13:48] <Galaxy_2Alex> Lycra, Okay... wildest guess here, download and install this driver: http://www.nvidia.com/download/driverResults.aspx/92220/en-us
#2377 [13:48] <Einstenio62> and the problem continues
#2378 [13:49] <Lycra> ok
#2379 [13:49] <Galaxy_2Alex> sebastronic2312, Do you have a link to your DxDiag? If so, please give us the link (URL) to it by posting it into this chatroom.
#2380 [13:49] <sebastronic2312> ok
#2381 [13:49] <Galaxy_2Alex> ??> Einstenio62 win/update
#2382 [13:49] <Absol> Einstenio62: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
#2383 [13:49] * prmr0603 [prmr0603@notlogged] has quit. (Client Quit)
#2384 [13:49] <Cross_King12_> alex are you giving me the link ?
#2385 [13:50] <Galaxy_2Alex> ??> Cross_King12_ launcher/log
#2386 [13:50] <Absol> Cross_King12_: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#2387 [13:50] <Absol> Cross_King12_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2388 [13:50] <Cross_King12_> http://paste.ubuntu.com/12954371/
#2389 [13:50] <Cross_King12_> that what i gave you before
#2390 [13:50] <megan2002> hi urbun is saying it has sent me a code and it has not what should i do
#2391 [13:50] <Drunk_Texting> I recently changed my minecraft name and skin and when i try to go on a server, it says, "Not authenticated with Minecraft.net" Please help.
#2392 [13:51] <sebastronic2312> ------------------ System Information ------------------ Time of this report: 10/25/2015, 14:41:42 Machine name: ORLANDOORTEGA Operating System: Windows 10 Home 64-bit (10.0, Build 10240) (10240.th1.150916-2039) Language: English (Regional Setting: English) System Manufacturer: Hewlett-Packard System Model: HP Pavilion dv6 Notebook PC BIOS: InsydeH2O Version 0
#2393 [13:51] * SuperSaiyanJ [SuperSaiyanJ@notlogged] has quit. (Quit: Web client closed)
#2394 [13:51] <Galaxy_2Alex> megan2002, I assume it's the transaction ID?
#2395 [13:51] <Galaxy_2Alex> ??> sebastronic2312 paste
#2396 [13:51] <Absol> sebastronic2312: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2397 [13:51] <Galaxy_2Alex> sebastronic2312, Please give us the link to it.
#2398 [13:51] <Galaxy_2Alex> Drunk_Texting, What is your Minecraft Username?
#2399 [13:52] <Drunk_Texting> I had just changed it to Drunk_Texting
#2400 [13:52] <sebastronic2312> http://paste.ubuntu.com/12954386/
#2401 [13:52] <sebastronic2312> there
#2402 [13:52] <Galaxy_2Alex> ??> Cross_King12_ win/java/reinst
#2403 [13:52] <Absol> Cross_King12_: You need to reinstall Java.
#2404 [13:52] <Absol> Cross_King12_: First, go to Programs and Features in Control Panel (Add and Remove Programs on XP). Uninstall everything that says Java in the name. Then, go to http://java.com/en/download/manual.jsp to re-install Java.
#2405 [13:52] <Galaxy_2Alex> Drunk_Texting, Does it only happen on one server, or multiple?
#2406 [13:52] <Einstenio62> My pc is windows 10 he installed all updates 5 hours ago and then my minecraft crash
#2407 [13:52] <megan2002> galaxy_2alex i diont have one of them
#2408 [13:52] <Einstenio62> and i dont find windows update
#2409 [13:52] <Galaxy_2Alex> ??> sebastronic2312 win/update
#2410 [13:52] <Absol> sebastronic2312: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
#2411 [13:52] <megan2002> galaxy_2alex i diont have one of them
#2412 [13:52] * ninjapower12345 [ninjapower12345@notlogged] has joined #minecrafthelp
#2413 [13:52] <Drunk_Texting> Galaxy_2Alex it happens on every server i try to go on
#2414 [13:52] <Galaxy_2Alex> Einstenio62, Absol told you how to find it.
#2415 [13:53] <Galaxy_2Alex> Drunk_Texting, Also on this server?: mctest.ae97.net
#2416 [13:53] <sebastronic2312> wait what setting
#2417 [13:53] <sebastronic2312> my computer setting
#2418 [13:53] <Galaxy_2Alex> megan2002, And now you do?
#2419 [13:53] * ninjapower12345 [ninjapower12345@notlogged] has quit. (Client Quit)
#2420 [13:53] <megan2002> #minecrafthelp
#2421 [13:53] <sebastronic2312> or my minecraft settings>
#2422 [13:53] <Einstenio62> i know but there is not anything writing windows update
#2423 [13:53] <Drunk_Texting> Galaxy_2Alex let me try it
#2424 [13:53] <Galaxy_2Alex> sebastronic2312, Windows settings.
#2425 [13:53] * dani_ [dani_@notlogged] has quit. (Quit: Web client closed)
#2426 [13:53] <Galaxy_2Alex> megan2002, If you now have a transaction ID, contact Mojang and explain them your issue:
#2427 [13:53] <Galaxy_2Alex> ??> megan2002 account/send-email
#2428 [13:53] <Absol> megan2002: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#2429 [13:53] <Absol> megan2002: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2430 [13:53] * nadja [nadja@notlogged] has joined #minecrafthelp
#2431 [13:54] <Cross_King12_> how do i reinstall it ?
#2432 [13:54] <Cross_King12_> just download it again ?
#2433 [13:54] <Cross_King12_> just download it again ?
#2434 [13:54] * nadja [nadja@notlogged] has left #minecrafthelp
#2435 [13:54] <Galaxy_2Alex> Einstenio62, Your laptop does not support Windows 10 yet, you'll have to manually downgrade, or wait until HP decides to support it.
#2436 [13:54] <Drunk_Texting> Galaxy_2Alex It says, "Failed to verify username"
#2437 [13:54] <Galaxy_2Alex> Drunk_Texting, When did you change your Username?
#2438 [13:54] <Einstenio62> where do i find windows settings??
#2439 [13:55] <Galaxy_2Alex> ??> Einstenio62 win/update
#2440 [13:55] <megan2002> i dont know the passcode
#2441 [13:55] <Absol> Einstenio62: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
#2442 [13:55] <Einstenio62> because i dont know if i am in the wright place
#2443 [13:55] <Galaxy_2Alex> megan2002, What is your issue anyway?
#2444 [13:55] <Einstenio62> where is setings??
#2445 [13:55] <Galaxy_2Alex> Einstenio62, Press the Windows Button, then type in "Settings".
#2446 [13:55] <sebastronic2312> mhh its only saying checking for updates do i have to wait for a long time?
#2447 [13:55] <megan2002> i am trying to get my minecraft working again
#2448 [13:55] <Galaxy_2Alex> Cross_King12_, Absol told you how to do it... please don't ignore Absol's instructions
#2449 [13:55] <Einstenio62> alright
#2450 [13:56] * Kradosser [Kradosser@notlogged] has joined #minecrafthelp
#2451 [13:56] * Kradosser [Kradosser@notlogged] has quit. (Client Quit)
#2452 [13:56] <Drunk_Texting> Galaxy_2Alex umm, maybe about 30 minutes or less
#2453 [13:56] <Galaxy_2Alex> sebastronic2312, You shouldn't have to.
#2454 [13:56] <sebastronic2312> its taking forever
#2455 [13:56] <Galaxy_2Alex> ??> Drunk_Texting launcher/relog
#2456 [13:56] <Absol> Drunk_Texting: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#2457 [13:56] <Einstenio62> i found it
#2458 [13:56] <Clock> ??> Einstenio62 win/evolve
#2459 [13:56] <Absol> Einstenio62: The Game Overlay feature of Evolve is not compatible with Minecraft, and will cause the latter to crash.
#2460 [13:56] <Absol> Einstenio62: To fix this, open the Preferences dialog in Evolve, uncheck the Game Overlay feature in the Features tab. Click Save, and run Minecraft again.
#2461 [13:56] <Galaxy_2Alex> sebastronic2312, two minutes is not forever.
#2462 [13:56] <Einstenio62> Preferences dialog???
#2463 [13:56] <Cross_King12_> he say to unistall i did it and im pressing the web
#2464 [13:56] <Einstenio62> where is that
#2465 [13:56] <Cross_King12_> its dosent reinstall it
#2466 [13:56] <Cross_King12_> i need to press something
#2467 [13:57] <Cross_King12_> the question is what to press
#2468 [13:57] <Galaxy_2Alex> ??> Cross_King12_ win/java/reinst
#2469 [13:57] <Absol> Cross_King12_: You need to reinstall Java.
#2470 [13:57] <Lycra> Galaxy, it said "Cannot continue This graphics driver could not find compatible graphics hardware.
#2471 [13:57] <Absol> Cross_King12_: First, go to Programs and Features in Control Panel (Add and Remove Programs on XP). Uninstall everything that says Java in the name. Then, go to http://java.com/en/download/manual.jsp to re-install Java.
#2472 [13:57] <Drunk_Texting> Galaxy_2Alex ? I changed my username about 15-30 minutes ago? Do you want me to relog? I've tried a couple times now thinking it was my skin.
#2473 [13:57] <Clock> Einstenio62, alternatively uninstall evolve
#2474 [13:57] <megan2002> this is what its asking me to do { Unknown confirmation code }
#2475 [13:57] <Galaxy_2Alex> Lycra, Yeah, something is messed up with your laptop, it does not detect your graphics card at all.
#2476 [13:57] <Einstenio62> but i need im
#2477 [13:57] <Galaxy_2Alex> Lycra, The nvidia one that is.
#2478 [13:57] <Drunk_Texting> Galaxy_2Alex But it still hasn't worked
#2479 [13:57] <sebastronic2312> its bein 5 minutes
#2480 [13:57] <Lycra> oh
#2481 [13:57] <Lycra> well sh*t
#2482 [13:57] <Einstenio62> for my server
#2483 [13:58] <Galaxy_2Alex> sebastronic2312, Sometimes it takes that long.
#2484 [13:58] <Galaxy_2Alex> Einstenio62, But as you can see, it has issues like this.
#2485 [13:58] <sebastronic2312> it will eventually work tho
#2486 [13:58] <Einstenio62> i dont like hamachi
#2487 [13:58] <sebastronic2312> right?
#2488 [13:58] <Lycra> so what do i do? ;-;
#2489 [13:58] <Einstenio62> can i do anything to fix it
#2490 [13:58] <Galaxy_2Alex> Lycra, Contact Acer, they might be able to help you.
#2491 [13:58] <Galaxy_2Alex> sebastronic2312, It should, yes.
#2492 [13:58] <Lycra> ok ty
#2493 [13:58] <Einstenio62> and not unistall
#2494 [13:58] <Cross_King12_> but dude.
#2495 [13:58] <Clock> Einstenio62, yes, follow Absol's instructions
#2496 [13:58] <Cross_King12_> i cant get it
#2497 [13:58] <Cross_King12_> where i reinstall it
#2498 [13:59] <Galaxy_2Alex> Cross_King12_, Absol gave you the instructions.
#2499 [13:59] <Cross_King12_> i know but i pressed the website where i reinstall it now ?
#2500 [13:59] * creepergamer149 [creepergamer149@notlogged] has joined #minecrafthelp
#2501 [13:59] * Lycra [Lycra@notlogged] has quit. (Quit: Web client closed)
#2502 [13:59] <Drunk_Texting> Galaxy_2Alex How can I verify my username then?
#2503 [13:59] <Galaxy_2Alex> Einstenio62, Either do what Absol told you earler, or uninstall it, or not play Minecraft at all.
#2504 [13:59] <megan2002> galaxy_2alex i am trying to get more pixle
#2505 [13:59] <Galaxy_2Alex> megan2002, Do you have a link to your DxDiag? If so, please give us the link (URL) to it by posting it into this chatroom.
#2506 [14:00] <Galaxy_2Alex> Drunk_Texting, Wait maybe another 30-60 minutes, then try again.
#2507 [14:00] <Drunk_Texting> Galaxy_2Alex okay thanks for your help.
#2508 [14:00] <megan2002> fUnknown confirmation code
#2509 [14:01] <Galaxy_2Alex> megan2002, On where do you get that?
#2510 [14:01] <Drunk_Texting> Galaxy_2Alex if it doesn't work then, do you have any other suggestions?
#2511 [14:01] <Cross_King12_> k i did it but its doing the same problem
#2512 [14:01] * PXL_WurstHD [PXL_WurstHD@notlogged] has joined #minecrafthelp
#2513 [14:01] <megan2002> i dont know how to get the url
#2514 [14:01] <Galaxy_2Alex> Drunk_Texting, If it doesn't work by then, come back, and we will give you further instructions.
#2515 [14:01] <Einstenio62> my minecraft it working thaks guys
#2516 [14:01] <Galaxy_2Alex> ??> megan2002 win/edit
#2517 [14:01] <Absol> megan2002: As in all programs, CTRL+A is Select All. CTRL+C is Copy, CTRL+V is Paste.
#2518 [14:01] <Einstenio62> your the best
#2519 [14:01] <Drunk_Texting> Galaxy_2Alex Okay, thanks
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#2523 [14:02] <megan2002> this is what i am trying to do { Pixel Format Not Accelerated Support}
#2524 [14:03] <veilside> tengo que actualizar mi tarheta de video para jugar al minecraft
#2525 [14:03] <megan2002> to get more pixle
#2526 [14:03] <Cross_King12_> alex are you there ?
#2527 [14:03] <Galaxy_2Alex> megan2002, Please give us the link to the DxDiag.
#2528 [14:03] * Alexon59 [Alexon59@notlogged] has joined #minecrafthelp
#2529 [14:03] * veilside [veilside@notlogged] has quit. (Client Quit)
#2530 [14:03] <Alexon59> Hola
#2531 [14:03] <Galaxy_2Alex> ??> veilside lang/es
#2532 [14:03] <Absol> veilside: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#2533 [14:03] <Galaxy_2Alex> Alexon59, Hello.
#2534 [14:04] * jjs999jjs [jjs999jjs@notlogged] has joined #minecrafthelp
#2535 [14:04] <Alexon59> ok, i have a problem with my minecraft
#2536 [14:04] <Galaxy_2Alex> Alexon59, Please be a bit more specific.
#2537 [14:04] <Alexon59> ye, im writting xD
#2538 [14:05] <megan2002> i dont know the url pls help
#2539 [14:05] <Galaxy_2Alex> ??> megan2002 win/dxdiag
#2540 [14:05] <Absol> megan2002: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2541 [14:05] * Einstenio62 [Einstenio62@notlogged] has quit. (Ping timeout: 204 seconds)
#2542 [14:06] <Alexon59> the problem says: Lack of updates graphics drivers
#2543 [14:06] <Galaxy_2Alex> Alexon59, Do you have a link to your DxDiag? If so, please give us the link (URL) to it by posting it into this chatroom.
#2544 [14:06] <Cross_King12_> uhm ...
#2545 [14:06] <Galaxy_2Alex> Cross_King12_, Yes?
#2546 [14:06] <Cross_King12_> its still not working
#2547 [14:06] <sebastronic2312> it is still not done
#2548 [14:06] <Cross_King12_> i did what the absol say me
#2549 [14:06] <Galaxy_2Alex> Cross_King12_, Please give me another HJT log:
#2550 [14:06] <Alexon59> i havent i think....
#2551 [14:06] <Galaxy_2Alex> ??> Cross_King12_ tools/hjt
#2552 [14:06] <Absol> Cross_King12_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2553 [14:06] <Absol> Cross_King12_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2554 [14:07] <Galaxy_2Alex> ??> Alexon59 win/dxdiag
#2555 [14:07] <Absol> Alexon59: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#2557 [14:07] <Galaxy_2Alex> sebastronic2312, It will finish at some point.
#2558 [14:08] <Cross_King12_> there you got
#2559 [14:08] <Cross_King12_> http://paste.ubuntu.com/12955755/
#2560 [14:08] <Cross_King12_> go*
#2561 [14:09] <zenmac> minecraft won't reinstall...keeps saying its corrupted, i've tried uninstalling and reinstalling...what do I do next
#2562 [14:09] <Clock> ??> zenmac dl/win/alternate
#2563 [14:09] <Absol> zenmac: Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#2564 [14:09] <Galaxy_2Alex> Cross_King12_, Close down MK LOL, and try again.
#2565 [14:10] <Cross_King12_> my Mk lol is not on
#2566 [14:10] <Galaxy_2Alex> Cross_King12_, It's running.
#2567 [14:10] <megan2002> i need help geting the url
#2568 [14:10] <Cross_King12_> its closed,whats next ?
#2569 [14:10] * iOrfStar [iOrfStar@notlogged] has joined #minecrafthelp
#2570 [14:10] <Alexon59> http://paste.ubuntu.com/12955928/
#2571 [14:10] <zenmac> I've tried both minecraft.msi and minecraft.exe they both do the same thing
#2572 [14:10] <Alexon59> ^^
#2573 [14:10] <Galaxy_2Alex> ??> megan2002 win/edit
#2574 [14:11] <Absol> megan2002: As in all programs, CTRL+A is Select All. CTRL+C is Copy, CTRL+V is Paste.
#2575 [14:11] <megan2002> win/edit
#2576 [14:11] <Galaxy_2Alex> megan2002, Copy the link, and paste it into this chatroom.
#2577 [14:11] <Galaxy_2Alex> zenmac, What is the exact error message?
#2578 [14:11] <megan2002> where is the limk
#2579 [14:11] <Galaxy_2Alex> megan2002, It's the URL
#2580 [14:11] <megan2002> where is the url
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#2582 [14:12] <Galaxy_2Alex> megan2002, It's the thing on the top, like "http://paste.ubuntu.com/12345678
#2583 [14:12] <Alexon59> i sent you my dxdiag :3
#2584 [14:12] * Aeizeruz [Aeizeruz@notlogged] has joined #minecrafthelp
#2585 [14:12] <Galaxy_2Alex> Alexon59, Please give me a moment.
#2586 [14:12] * RioRaine [RioRaine@notlogged] has joined #minecrafthelp
#2587 [14:12] <Alexon59> ok
#2588 [14:12] <RioRaine> http://paste.ubuntu.com/12955943/
#2589 [14:13] <Aeizeruz> I tried updating all the drivers but it did not work.
#2590 [14:13] <RioRaine> same
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#2593 [14:13] <Galaxy_2Alex> Aeizeruz, Windows 10 is not supported on your Laptop yet, you will have to downgrade, or wait for your OEM to support it.
#2594 [14:13] <Galaxy_2Alex> RioRaine, One moment
#2595 [14:13] <Cross_King12_> alex ? i closed the mk lol what next ?
#2596 [14:13] <iOrfStar> http://paste.ubuntu.com/12955803/ Hi, Im having problems with my current graphix driver, I uninstalled it but I need a new one. I did the Intel Scan and it gave me nothing to download and install. Help!
#2597 [14:13] * KingVingAlling [KingVingAlling@notlogged] has joined #minecrafthelp
#2598 [14:13] <Galaxy_2Alex> Cross_King12_, Does it work now?
#2599 [14:14] <Galaxy_2Alex> iOrfStar, One moment.
#2600 [14:14] <iOrfStar> Okay
#2601 [14:14] <Cross_King12_> Same...
#2602 [14:14] <Aeizeruz> I mean it was running smoothly before, it just happened after i updated java.
#2603 [14:14] <Galaxy_2Alex> Aeizeruz, Contact Toshiba Support and ask them for appropiate drivers: http://www.toshiba.es/es/Contacto/
#2604 [14:14] <zenmac> i did it again to check for the error message and looks like it worked...go figure
#2605 [14:14] <Aeizeruz> My PC is HP.
#2606 [14:14] <chasers> 55 need a 36t 6fhe3*
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#2608 [14:15] <Galaxy_2Alex> Aeizeruz, Oh, sorry, wrong pinging.
#2609 [14:15] <megan2002> galaxy i cant find it
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#2611 [14:15] <Cross_King12_> another solution alex ?
#2612 [14:16] <sebastronic2312> it still says that its looking for updates
#2613 [14:16] <Galaxy_2Alex> Cross_King12_, You seem to have some issues that are beyond our area of competence, sorry.
#2614 [14:16] <Cross_King12_> ok thanks ..
#2615 [14:16] <megan2002> galaxy i cant fined the url
#2616 [14:16] * Cross_King12_ [Cross_King12_@notlogged] has quit. (Quit: Web client closed)
#2617 [14:16] <Galaxy_2Alex> iOrfStar, Your system is too old and does not support Windows 10. You will have to downgrade to Windows 7 or 8.1 (Start Menu > Settings > Update & Security > Recovery > Go back to Windows 7 or 8.1, only available within the first month after the upgrade), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot help you with that. If it is a laptop, you will need a new system.
#2618 [14:16] <Galaxy_2Alex> RioRaine, Your system is too old and does not support Windows 10. You will have to downgrade to Windows 7 or 8.1 (Start Menu > Settings > Update & Security > Recovery > Go back to Windows 7 or 8.1, only available within the first month after the upgrade), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot help you with that. If it is a laptop, you will need a new system.
#2619 [14:17] <Aeizeruz> The thing is, Minecraft runs on premium launcher but on a cracked launcher it doesint work which is weird.
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#2621 [14:17] <Galaxy_2Alex> ??> Aeizeruz rules/1
#2622 [14:17] * Jennifi [Jennifi@notlogged] has joined #minecrafthelp
#2623 [14:17] <Absol> Aeizeruz: http://is.gd/zB1w9I Rule 1: Do not talk about anything which is illegal in the USA, or would violate the Terms of Use of any software or service.
#2624 [14:17] <iOrfStar> Ugh, my mom wont be happy with that..... okay thanks for the help though.
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#2627 [14:17] <megan2002> galexy help me pls
#2628 [14:18] <Alexon59> hi?
#2629 [14:18] <Galaxy_2Alex> ??> megan2002 scold/directions
#2630 [14:18] <Absol> megan2002: The instructions you are given by the volunteers here are intended to find the shortest route between your problem and its solution. We do our best to make our directions clear even to those not expert with computer use, but some basic competency is still required. If you lack it, find someone who does not, whom we can work with.
#2631 [14:18] <Galaxy_2Alex> Alexon59, Contact Toshiba Support and ask them for appropiate drivers: http://www.toshiba.es/es/Contacto/
#2632 [14:18] <Alexon59> ....
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#2634 [14:18] <megan2002> i dont know where the url is
#2635 [14:19] <Galaxy_2Alex> ??> megan2002 scold/directions
#2636 [14:19] <Absol> megan2002: The instructions you are given by the volunteers here are intended to find the shortest route between your problem and its solution. We do our best to make our directions clear even to those not expert with computer use, but some basic competency is still required. If you lack it, find someone who does not, whom we can work with.
#2637 [14:19] * megan2002_ [megan2002_@notlogged] has joined #minecrafthelp
#2638 [14:19] <mitch> i just installed mindcraft for windows stating "authserver.mojang.com" error
#2639 [14:20] * megan2002 [megan2002@notlogged] has quit. (Quit: Web client closed)
#2640 [14:20] <megan2002_> i have not quit
#2641 [14:20] <Alexon59> i dont know where :(
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#2643 [14:21] <mitch> how do i unblock mindcraft in windows
#2644 [14:21] <mitch> will not start
#2645 [14:22] <Alexon59> pfff
#2646 [14:23] <Alexon59> i cant.
#2647 [14:24] * SuperSaiyanJ [SuperSaiyanJ@notlogged] has joined #minecrafthelp
#2648 [14:25] <SuperSaiyanJ> Hello? Im Back...
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#2650 [14:25] <megan2002_> i need help pls realy bad
#2651 [14:25] <SuperSaiyanJ> Umm... my minecraft screen doesnt want to load
#2652 [14:26] <megan2002_> turn your minecraft off and log your laptop off and loude it back
#2653 [14:26] <SuperSaiyanJ> Hello?
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#2656 [14:27] <SuperSaiyanJ> so restart my laptop?
#2657 [14:27] <mitch> can someone help with this error i just installed mindcraft for windows stating "authserver.mojang.com" error
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#2659 [14:27] <SuperSaiyanJ> megan2002_, restart my laptop
#2660 [14:27] <megan2002_> no
#2661 [14:27] <megan2002_> logg off
#2662 [14:27] <SuperSaiyanJ> Ok
#2663 [14:28] <megan2002_> and then back on
#2664 [14:28] * Alexon59 [Alexon59@notlogged] has quit. (Quit: Web client closed)
#2665 [14:29] <megan2002_> galaxy_2alaxe i still need help
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#2669 [14:31] <Clock> megan2002_, and we are still waiting for the link to your dxdiag
#2670 [14:31] <SuperSaiyanJ_> hello
#2671 [14:31] * SuperSaiyanJ [SuperSaiyanJ@notlogged] has quit. (Ping timeout: 204 seconds)
#2672 [14:32] <SuperSaiyanJ_> my minem
#2673 [14:32] * SuperSaiyanJ_ [SuperSaiyanJ_@notlogged] has quit. (Client Quit)
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#2675 [14:32] <SuperSaiyanJ> Hello
#2676 [14:33] <SuperSaiyanJ> umm... my minecraft mojang screen doesnt want to load
#2677 [14:33] <Clock> ??> mitch tools/hjt
#2678 [14:33] <Absol> mitch: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2679 [14:33] <Absol> mitch: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2680 [14:33] <mitch> HELP unknownhost eception " i just installed mindcraft for windows stating "authserver.mojang.com" error
#2681 [14:33] <Clock> ??> SupaHam launcher/game-output
#2682 [14:33] <Absol> SupaHam: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#2683 [14:33] <Absol> SupaHam: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2684 [14:33] <SuperSaiyanJ> my minecraft screen doesnt want to lad
#2685 [14:33] * megan2002_ [megan2002_@notlogged] has quit. (Ping timeout: 204 seconds)
#2686 [14:34] <SuperSaiyanJ> load
#2687 [14:34] <Clock> ??> SuperSaiyanJ launcher/game-output
#2688 [14:34] <Absol> SuperSaiyanJ: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#2689 [14:34] <Absol> SuperSaiyanJ: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2690 [14:35] <SuperSaiyanJ> i dont see it
#2691 [14:35] <SuperSaiyanJ> it says edit profile or new profile
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#2693 [14:36] <Clock> SuperSaiyanJ, follow the instructions after having the issues
#2694 [14:36] <SuperSaiyanJ> which instructions?
#2695 [14:36] <Clock> SuperSaiyanJ, Absol's instructions
#2696 [14:37] <SuperSaiyanJ> oh
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#2698 [14:38] <SuperSaiyanJ> http://paste.ubuntu.com/12957230/
#2699 [14:39] <SuperSaiyanJ> i did it
#2700 [14:39] <SuperSaiyanJ> =)
#2701 [14:39] <Clock> ??> SuperSaiyanJ mods
#2702 [14:39] <Absol> SuperSaiyanJ: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2703 [14:39] <Absol> SuperSaiyanJ: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#2709 [14:40] <Niltox13> the minecraft say to reinstall, but it didn´t worked, what can i do?
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#2712 [14:42] <Niltox13> hello?
#2713 [14:42] <jhern4> hi
#2714 [14:42] <Niltox13> can anyone help me, please?
#2715 [14:43] <Niltox13> as i said before
#2716 [14:43] <Niltox13> the minecraft say to reinstall, but it didn´t worked, what can i do?
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#2719 [14:44] <Clock> Niltox13, you need to tell us the exact error message
#2720 [14:45] <Niltox13> okay
#2721 [14:45] <jhern4> hello i need help what do you do if it says pixel format not accelerated
#2722 [14:45] <Niltox13> wait a second
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#2724 [14:45] <Clock> jhern4, you post the link to your dxdiag
#2725 [14:45] <Niltox13> doesn´t say the name
#2726 [14:45] <jhern4> http://paste.ubuntu.com/12957306/
#2727 [14:46] <Clock> jhern4, your graphics card is not supported on windows 10, downgrade to windows 7, get a new graphics card or use a different computer
#2728 [14:46] <jhern4> ok thanks
#2729 [14:46] <Clock> Niltox13, what exactly does it tell you?
#2730 [14:47] <Niltox13> but it says this unable to start minecraft runtime eviroment.
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#2732 [14:48] <Clock> ??> Niltox13 dl/win/alternate
#2733 [14:48] <Absol> Niltox13: Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
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#2735 [14:50] <Niltox13> thank you
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#2740 [14:52] <Juan1209> unable to start minecaraft runtime environment
#2741 [14:52] <Clock> ??> Juan1209 dl/win/alternate
#2742 [14:52] <Absol> Juan1209: Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#2743 [14:52] <Juan1209> ok thanks
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#2746 [14:54] <nevindabeast> hello
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#2748 [14:55] <nevindabeast> any one on
#2749 [14:55] <nevindabeast> i need help
#2750 [14:56] <mslemonysnicket> hello! i try to load my mc and it keeps saying that the pixel format not allowed or something like that. and idk what to do
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#2754 [14:57] <nevindabeast> im playin minecraft on my laptop its a hp and when i walk forwards i cant look around is there any thing i can doo?
#2755 [14:58] <mitch> ok absol i copied scan text
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#2760 [14:59] <Aimsy> How do I resolve the A fatal error has occured, the connection was terminated error? Crazycraft 3.0 server
#2761 [15:00] * megan2002 [megan2002@notlogged] has joined #minecrafthelp
#2762 [15:00] <nevindabeast> im playin minecraft on my laptop its a hp and when i walk forwards i cant look around is there any thing i can doo?
#2763 [15:00] <megan2002> hi can i have some help pls
#2764 [15:01] <megan2002> what hp
#2765 [15:01] <megan2002> is it
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#2767 [15:01] <megan2002> are u useing a mouse
#2768 [15:01] <nevindabeast> leme check
#2769 [15:01] <chandeus> não ta pegando meu minecraft
#2770 [15:01] <megan2002> what
#2771 [15:02] <nevindabeast> no im not using mose
#2772 [15:02] <Aimsy> How do I resolve the A fatal error has occured, the connection was terminated error? Crazycraft 3.0 server
#2773 [15:02] <Aimsy> How do I resolve the A fatal error has occured, the connection was terminated error? Crazycraft 3.0 server
#2774 [15:02] * Aimsy [Aimsy@notlogged] has left #minecrafthelp
#2775 [15:02] <megan2002> its better to use a mose
#2776 [15:03] <nevindabeast> will it work though
#2777 [15:03] <nevindabeast> ??
#2778 [15:03] <mitch> @absol u still there
#2779 [15:03] <chandeus> I'm trying to get into the minecraft not giving because it ta ta talking something about openGL
#2780 [15:03] <megan2002> Aimsy thats what happens to crazy craft all the time just re run it
#2781 [15:03] <chandeus> I'm trying to get into the minecraft not giving because it ta ta talking something about openGL?
#2782 [15:05] <nevindabeast> megan
#2783 [15:05] <nevindabeast> will it work if ui use mouse
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#2787 [15:06] <wolflord2153> Hey
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#2792 [15:07] <mitch> ok i copied that scan file absol so what do i do now
#2793 [15:07] <megan2002> nevindabeast if u use a mose it is better because i use a mose
#2794 [15:07] <eduardo007> coe
#2795 [15:07] <wolflord2153> I have problem logging into my minecraft account cuz i can't remember my password and when i try to do a password reset i don't seem to get the email, i don't remember what email i use for my minecraft/mojang account but i'm pretty sure i know which one i use
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#2797 [15:08] <potatoboy> Hey, so i am attempting to recover my account and have been for a few days only to not receive emails. I have the old original emails for the account. Any reason???
#2798 [15:08] <nevindabeast> if i use mouse will i be able to move and look around?
#2799 [15:08] <megan2002> yes
#2800 [15:08] <megan2002> because i use a mose and i can move and turn
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#2803 [15:09] <nevindabeast> on hp laptop?
#2804 [15:09] <megan2002> yes
#2805 [15:09] <nevindabeast> thank you but ive got 1 more question do
#2806 [15:09] <nevindabeast> thank you but ive got 1 more question do
#2807 [15:09] * adrrocks [adrrocks@notlogged] has left #minecrafthelp
#2808 [15:09] <nevindabeast> ho do i get forge wit out virus
#2809 [15:10] <mitch> has anyone else have a problem starting mindcraft with win 7
#2810 [15:10] * izzy_ [izzy_@notlogged] has joined #minecrafthelp
#2811 [15:11] <megan2002> u could get it but u will still probly get a viruse still
#2812 [15:11] <nevindabeast> ohh
#2813 [15:11] <megan2002> do u have viruse loke on your pc
#2814 [15:11] <izzy_> i have a mincraft account and it say it was migrated but when i get on it goes to demo mode as if i havent bought the game
#2815 [15:11] <mitch> after logon gives error cannot connect to our servers
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#2817 [15:11] <nevindabeast> nop
#2818 [15:12] <megan2002> izzy are u shour u have bourt the game
#2819 [15:13] <izzy_> ya in 2011
#2820 [15:13] <izzy_> it even says it
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#2822 [15:13] <megan2002> well i donno then
#2823 [15:13] <Clock> ??> izzy_ account/bug/demo
#2824 [15:13] <Absol> izzy_: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#2825 [15:14] <Clock> mitch, post the link to your hjt log
#2826 [15:14] <Clock> megan2002, have the link to your dxdiag?
#2827 [15:14] <nevindabeast> is there any other way to get mods with out virus
#2828 [15:14] <Clock> ??> nevindabeast mods
#2829 [15:14] <wolflord2153> i migrated my minecraft account to a mojang account and i forgot the password and i don't get email from mojang when i try to reset the password
#2830 [15:14] <Absol> nevindabeast: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2831 [15:14] <Absol> nevindabeast: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2832 [15:15] <Clock> ??> wolflord2153 account/send-email
#2833 [15:15] <Absol> wolflord2153: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#2834 [15:15] <Absol> wolflord2153: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2835 [15:15] <nevindabeast> mods on minecraft
#2836 [15:15] <wolflord2153> wut
#2837 [15:15] <mitch> how
#2838 [15:15] <wolflord2153> ok
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#2840 [15:15] <Clock> mitch, copy the url and paste it in the chat
#2841 [15:15] <nevindabeast> cuz forge dosent look safe
#2842 [15:16] <nevindabeast> it might giv me a virus
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#2844 [15:16] <Clock> ??> nevindabeast mods/!
#2845 [15:16] <Absol> nevindabeast: We do not support mods. Try using a search engine.
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#2848 [15:16] <nevindabeast> like pixle mon and crazy craft
#2849 [15:16] * Lord_Ralex kicked nevindabeast from #minecrafthelp (Reason: evindabeast :nevindabeast)
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#2851 [15:16] <rimoij> hello all
#2852 [15:17] <izzy_> it says my account was already registered to an account and i dont remember doing it
#2853 [15:17] <Clock> ??> izzy_ account/hacked
#2854 [15:17] <Absol> izzy_: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#2855 [15:17] <Absol> izzy_: Note: If you have to contact Mojang, do not forget to include your transaction ID!
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#2857 [15:17] <NinjagoMaster008> clock
#2858 [15:17] <nevindabeast> why was i kicked??????????????
#2859 [15:17] <NinjagoMaster008> http://paste.ubuntu.com/12947503/
#2860 [15:18] <Lord_Ralex> nevindabeast, because you are not reading what you were told. We do not help with mods
#2861 [15:18] <nevindabeast> ohh sorry
#2862 [15:18] * wolflord2153 [wolflord2153@notlogged] has quit. (Quit: Web client closed)
#2863 [15:18] <izzy_> but it was my mincraft account it says its attached to another account
#2864 [15:18] <rimoij> can anny one tel me how i get logged in to mc keeps saying i can't connect but all my info is correct
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#2866 [15:18] <izzy_> and i didnt do it
#2867 [15:19] <NinjagoMaster008> what do i do? http://paste.ubuntu.com/12947503/
#2868 [15:19] <nevindabeast> lord ralex how do i ply minecraft wit my friends??????????
#2869 [15:19] <Clock> NinjagoMaster008, try this driver then http://support.amd.com/en-us/download/desktop?os=Windows%2010%20-%2064
#2870 [15:20] <NinjagoMaster008> witch one?
#2871 [15:20] <Clock> rimoij, have you tried resetting the password?
#2872 [15:20] <Clock> NinjagoMaster008, catalyst again
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#2874 [15:20] <Processive> .
#2875 [15:20] <rimoij> not jet let's try it
#2876 [15:20] <Processive> http://paste.ubuntu.com/12958400/
#2877 [15:20] <mitch> where di i get link
#2878 [15:20] <Clock> izzy_, follow Absol's instructions
#2879 [15:21] <izzy_> i need help :( idk where my mincraft account is linked
#2880 [15:21] <Processive> My computer rebooted and I lost everything, I didnt back it up and now when i log onto MC, it crashes... DxDiag says: http://paste.ubuntu.com/12958400/
#2881 [15:21] <Clock> izzy_, we cannot help with account issues, contact mojang
#2882 [15:22] <Processive> It directed me to here, I followed all instructions .->
#2883 [15:22] <mitch> got it here is link http://paste.ubuntu.com/12958635/
#2884 [15:22] <izzy_> how do i call them?
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#2886 [15:23] <nevindabeast> btw u can buy minecraft for £4 on ebay ure welcome
#2887 [15:23] * Lord_Ralex kicked nevindabeast from #minecrafthelp (Reason: evindabeast :Here is the door)
#2888 [15:23] <Clock> Processive, download and install the .exe file from https://downloadcenter.intel.com/download/24971/Intel-HD-Graphics-Driver-for-Windows-7-8-64-bit
#2889 [15:23] <Archillect> Hello i got a question i was wondering if i bought a minecraft prepaid card and gave it too my friend so he can download it would the code it's self be usable in canada ?
#2890 [15:23] <Clock> ??> izzy_ mojang/email
#2891 [15:23] <Absol> izzy_: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2892 [15:23] <Absol> izzy_: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2893 [15:24] <Processive> Thank you Clock :D
#2894 [15:24] <Clock> Archillect, it should be usable in any country in the world
#2895 [15:25] <mitch> clock i posted link
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#2897 [15:25] <Processive> Clock what would h
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#2899 [15:25] <Archillect> Ok since i'm in the states i was thinking it wouldn't work for him since they haven't announced when minecraft cards will be in canada.
#2900 [15:25] <Processive> Clock what would that file do?
#2901 [15:25] <Clock> Processive, update your graphics drivers
#2902 [15:26] <zoey0112> i need help
#2903 [15:26] <Hi> How do i Get %appdata%
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#2905 [15:26] <Processive> Okay thank you :)
#2906 [15:26] <zoey0112> I NEED HELP
#2907 [15:26] <Clock> ??> Hi launcher/.minecraft
#2908 [15:26] <Absol> Hi: To get at Minecraft's locally stored files using the launcher, start the launcher. Press Edit Profile, then Open Game Dir.
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#2910 [15:26] <Clock> mitch, mcafee is known to interfere with minecraft, only solution is to uninstall it
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#2912 [15:26] <Clock> ??> mitch av/mcafee/uninstall
#2913 [15:27] <Absol> mitch: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#2914 [15:27] <rimoij> hey here i am again and reset of pasw did not help
#2915 [15:27] <Archillect> Is their any way of increase FPS!!!? Any file tweaks or something to make the game run more stabilized on my computer?
#2916 [15:27] <Clock> rimoij, what error message do you get?
#2917 [15:28] <Clock> ??> Archillect foobar/improve-fps
#2918 [15:28] <Absol> Archillect: update graphics drivers, use 64 bit java (if applicable), toggle VBOs, game graphics to fast, reduce view distance, reduce smooth lighting, disable alternate blocks, disable mipmapping, disable VSync, use a low resolution texture pack
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#2921 [15:28] <Processive> Clock would I be able to run Minecraft on SafeMode/
#2922 [15:29] <Archillect> What exactly is foobar/improve-fps ? Is that a file or ????
#2923 [15:29] <Clock> Processive, no
#2924 [15:29] <Processive> Okay
#2925 [15:29] <Clock> Archillect, igonore that and read the message below that
#2926 [15:29] <zoey0112> what do i do now?
#2927 [15:29] <mitch> what if i turn off firewall
#2928 [15:29] <Clock> mitch, that won't help
#2929 [15:29] <Clock> zoey0112, you ask the question
#2930 [15:29] <mitch> then ill have no protection
#2931 [15:29] <zoey0112> ya
#2932 [15:30] <Archillect> Fair enough thanks will do that absol. Appreciate the help guy's take care. :)
#2933 [15:30] <Clock> ??> mitch av/avast
#2934 [15:30] <Absol> mitch: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
#2935 [15:30] <Clock> mitch, use avast instead
#2936 [15:30] <mitch> ill give it a try thanks ill get back
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#2938 [15:30] <zoey0112> im confused
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#2940 [15:31] <Clock> ??> zoey0112 ask
#2941 [15:31] * BInx [BInx@notlogged] has quit. (Quit: Web client closed)
#2942 [15:31] <Absol> zoey0112: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#2943 [15:31] <Absol> zoey0112: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#2944 [15:31] <zoey0112> i need help
#2945 [15:31] <Clock> gg
#2946 [15:31] <Processive> xD
#2947 [15:32] <zoey0112> I NEED HELP
#2948 [15:32] <Clock> ??> zoey0112 ask/!
#2949 [15:32] <Absol> zoey0112: Just ask your question.
#2950 [15:32] * Lord_Ralex kicked zoey0112 from #minecrafthelp (Reason: oey0112 :You need to read)
#2951 [15:32] <Processive> zoey0112 what do you need help with?
#2952 [15:33] <rimoij> http://i166.photobucket.com/albums/u87/nancy-no-one-1987/minecraft%20bug.png
#2953 [15:33] <theofficialraid> ask/ i need help getting my minecraft account back but i have forgotten my email, username and password but i use an email all time and only have one email that i use then when i try and log in it says my email doesnt exist
#2954 [15:33] <rimoij> this is the error
#2955 [15:33] <Clock> ??> rimoij tools/hjt
#2956 [15:33] <Absol> rimoij: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2957 [15:33] <Absol> rimoij: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2958 [15:34] <Clock> ??> theofficialraid account/send-email
#2959 [15:34] <Absol> theofficialraid: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#2960 [15:34] <Absol> theofficialraid: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#2967 [15:36] <TheBlueRogue> Hey, minecraft will not start up...it is telling to update drivers but there are no driver updates can be found. How can I resolve this?
#2968 [15:36] <TheBlueRogue> Also, I am using Windows 10
#2969 [15:36] <Clock> TheBlueRogue, post the link to your dxdiag
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#2971 [15:36] <TheBlueRogue> http://paste.ubuntu.com/12959050/
#2972 [15:37] <Clock> TheBlueRogue, your graphics card is not supported on windows 10, downgrade to windows 7/8 or use a different computer
#2973 [15:38] <NinjagoMaster008> its installinmg clock
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#2977 [15:39] <rimoij> here it is http://paste.ubuntu.com/12959210/
#2978 [15:40] <Clock> ??> rimoij av/avg
#2979 [15:40] <Absol> rimoij: AVG's antivirus program is known to interfere with Minecraft's self-update process. You will have to disable AVG's LinkScanner feature for Minecraft to update itself properly. To turn it off, follow these directions: http://www.avg.com/ww-en/faq.num-4498#tba5
#2980 [15:40] <Absol> rimoij: Alternatively, use a different AV program, such as avast! Antivirus; see ?? av/avast for more information.
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#2986 [15:42] <Ana_Bolinelli> aqui é http://paste.ubuntu.com/12958960/
#2987 [15:42] <Ana_Bolinelli> aqui é http://paste.ubuntu.com/12958960/
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#2992 [15:43] <NinjagoMaster008> clock thank u soooooooooooooooooooooooooooooooo much its working !
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#2994 [15:43] <Clock> NinjagoMaster008, alright have fun!
#2995 [15:44] <Ana_Bolinelli> Não consigo abrir, preciso de ajuda, aqui é http://paste.ubuntu.com/12958960/
#2996 [15:44] <ArmoredUnicorn21> TheI have an error
#2997 [15:44] <ArmoredUnicorn21> It is javalangnullpointerexception
#2998 [15:45] <Clock> Ana_Bolinelli, download and install the catalyst software suite here http://support.amd.com/en-us/download/desktop?os=Windows%208%20-%2064
#2999 [15:45] <Clock> ??> ArmoredUnicorn21 tools/hjt
#3000 [15:45] <Absol> ArmoredUnicorn21: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#3001 [15:45] <Absol> ArmoredUnicorn21: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#3008 [15:50] <S> i need help with my driver files
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#3014 [15:53] <alyssaisew> My minecraft client keeps crashing, i followed a tab that it opened and the header for it is "Pixel format Not Accelerated". I followed the steps, and it ended up bringing me here. I'm not sure what to do.
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#3016 [15:54] <alyssaisew> It said to provide a link?
#3017 [15:55] <alyssaisew> http://paste.ubuntu.com/12959583/
#3018 [15:55] <alyssaisew> That is said link.
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#3021 [15:56] <alyssaisew> http://paste.ubuntu.com/12959583/
#3022 [15:56] <alyssaisew> I was told to provide this link
#3023 [15:56] <alyssaisew> and then I'd be told what to do
#3024 [15:56] <Clock> alyssaisew, your graphics card is not supported on windows 10, downgrade to windows 7/8 or use a different computer
#3025 [15:57] <magm250> Hola...
#3026 [15:57] <alyssaisew> I used minecraft last week on windows 10 and it worked perfectly fine.
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#3029 [15:58] <magm250> Nesecito ayuda...intento muchas veces pero siempre me sale "Formato de pixel no acelerada"
#3030 [15:58] <magm250> ya no estoy segura de que hacer...
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#3032 [15:58] <Clock> magm250, post the link to your dxdiag
#3033 [15:58] <magm250> http://paste.ubuntu.com/12959484/
#3034 [15:59] <magm250> Ese es dicho enlace.
#3035 [15:59] <Clock> magm250, you did not paste the entire dxdiag log, redo the instructions, this time make sure to copy ALL of the text
#3036 [16:00] <magm250> Disculpe.
#3037 [16:00] <magm250> http://paste.ubuntu.com/
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#3039 [16:01] <magm250> Ya envie dicho enlace.
#3040 [16:02] <magm250> D:
#3041 [16:04] <CubeTheThird> Clock, btw, new discovery. Intel HD 2000/3000 series works on windows 10, but only with versions of java older than 8u60 for some reason
#3042 [16:05] <magm250> Entonces que se supone que deba hacer...
#3043 [16:05] <Clock> ok good to know thx
#3044 [16:06] <magm250> "Necesito ayuda"
#3045 [16:07] * Jennifi [Jennifi@notlogged] has joined #minecrafthelp
#3046 [16:07] <Jennifi> Hi all.
#3047 [16:08] <magm250> Hola
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#3052 [16:17] <magm250> AYUDAAAAAAA
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#3058 [16:21] <magm250> ESTO NO SIRVE
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#3062 [16:25] <km> Hello i am having trouble with multiplayer i changed my gamertag and now i cant get on any server any help?
#3063 [16:26] * magm250 [magm250@notlogged] has quit. (Quit: Web client closed)
#3064 [16:27] <km> can anyone awnser me
#3065 [16:28] <Clock> ??> km launcher/relog
#3066 [16:28] <Absol> km: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#3067 [16:28] <km> I did that and it still happend
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#3070 [16:29] <DeReX> hola? necesito ayuda, mi minecraft se crashea y me pide que actualize mis drivers los actualice pero me dice que no hay actualizaciones disponibles, tengo windows 10 ayuda!!!!!!
#3071 [16:31] <km> DeReX try restarting your computer and or minecraft
#3072 [16:31] <Firnen_> Can anyone help me with getting minecraft 10? For some reason, after redeeming the code from the microsoft store I can't download it. It still wants me to buy it, even though I redeemed the code 7 days ago.
#3073 [16:32] * michael [michael@notlogged] has quit. (Client Quit)
#3074 [16:32] <km> Firnen hit the button that says already bought it on minecraft.net
#3075 [16:32] <Firnen_> Where?
#3076 [16:32] * RaZorOne [RaZorOne@notlogged] has joined #minecrafthelp
#3077 [16:32] <Firnen_> on the store?
#3078 [16:33] <km> on the home page on minecraft.net
#3079 [16:33] <km> hello I still need help
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#3082 [16:34] * jhonatagamer04 [jhonatagamer04@notlogged] has joined #minecrafthelp
#3083 [16:35] <Firnen_> no I'm talking about Minecraft 10, the windows 10 version
#3084 [16:35] * Jesse612 [Jesse612@notlogged] has joined #minecrafthelp
#3085 [16:35] <Jesse612> need some help.. ;-;
#3086 [16:35] <km> with what Jesse612
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#3090 [16:36] <Jesse612> well, i dont get a error i just get what my game output says. i did what mattym (i think his name) and it still doesnt work..
#3091 [16:36] <jhonatagamer04> My minecraft n enters I 've seen drivers are all updated no shortage already did everything I asked someone help me porfavor
#3092 [16:36] * DeReX [DeReX@notlogged] has quit. (Quit: Web client closed)
#3093 [16:36] <Jesse612> i can paste what the game output says on paste bin if you would like.
#3094 [16:37] <km> please do Jesse
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#3099 [16:38] <Firnen_> I still need help with getting Minecraft 10
#3100 [16:38] <bunny> hello
#3101 [16:39] <Firnen_> hi
#3102 [16:39] <bunny> i just got minecraft but it doesnt run on my computer
#3103 [16:39] <Firnen_> I can't download it
#3104 [16:39] * Clock [Clock@notlogged] has quit. (Read error: Connection reset by peer)
#3105 [16:40] <bunny> so i would like to request refund
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#3109 [16:40] <Firnen_> Can anyone help me with getting minecraft 10? For some reason, after redeeming the code from the microsoft store I can't download it. It still wants me to buy it, even though I redeemed the code 7 days ago.
#3110 [16:41] <km> Hello I still REally Need Help With MultiPlayer I NEED HElp
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#3113 [16:41] <Jesse612> sorry about that, lol.
#3114 [16:42] <Jesse612> ill go get that pasted now
#3115 [16:42] <derex710> cuando abro minecraft en wuindows 10 se me crayea y me pone que actualize los dribers gficos pero no ay actualisaziones disponibles http://paste.ubuntu.com/12961108/
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#3120 [16:43] <derex710> helo
#3121 [16:43] <derex710> help¡¡¡¡¡¡¡¡¡¡¡¡¡¡
#3122 [16:44] <Firnen_> can no one help?
#3123 [16:44] <derex710> ?¿
#3124 [16:44] <km> Try what I said Firnen
#3125 [16:44] <ASFSunbeetle> hey i have a problem with my minecraft craching and i did a Ubunto Pastenbin on the problem.
#3126 [16:45] <Firnen_> The described button does not exist, km.
#3127 [16:45] * derex710 [derex710@notlogged] has quit. (Quit: Web client closed)
#3128 [16:45] <ASFSunbeetle> Ubuntu Pastebin
#3129 [16:46] <Jesse612> brb real quick
#3130 [16:46] <km> It is right under the button that says Get Minecraft It is not big but it is there Firnen_
#3131 [16:46] * Drunk_Texting [Drunk_Texting@notlogged] has joined #minecrafthelp
#3132 [16:47] <ASFSunbeetle> where scould i put the link to my Ubuntu Pastebin may i ask?
#3133 [16:47] * km [km@notlogged] has quit. (Quit: Web client closed)
#3134 [16:47] <Firnen_> km, that button does not bring me to a place where I can get minecraft 10.
#3135 [16:48] <jjs999jjs> Guys, this is a volunteer run chatroom, no one here gets paid. please be patient since sometimes there are no volunteers around to help. Or, return at a different time for assistance. Thanks
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#3139 [16:48] <ASFSunbeetle> oh ok sure thing mate thankc for the info
#3140 [16:48] * GuilleRacing30 [GuilleRacing30@notlogged] has joined #minecrafthelp
#3141 [16:49] <GuilleRacing30> hello
#3142 [16:49] <Kitten_> Hey, does anyone know how to fix java.lang.nullpointerexceptions: groups?
#3143 [16:49] * jpcraft1226 [jpcraft1226@notlogged] has quit. (Client Quit)
#3144 [16:50] <Kitten_> Hey, does anyone know how to fix java.lang.nullpointerexceptions: groups?
#3145 [16:50] <GuilleRacing30> I have windows 10 and I cannot enter to minecraft dark blp
#3146 [16:50] * vii [vii@notlogged] has joined #minecrafthelp
#3147 [16:51] <Kitten_> Hey, does anyone know how to fix java.lang.nullpointerexceptions: groups?
#3148 [16:51] <Drunk_Texting> Hi, I recently changed my name and skin for minecraft and when I went to get on a server, a message came up saying, "Not authenticated with Minecraft.Net" and this happens on every server i try to get on.
#3149 [16:51] <Kitten_> Hey, does anyone know how to fix java.lang.nullpointerexceptions: groups?
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#3151 [16:52] <GuilleRacing30> can someone help me ?
#3152 [16:53] * DanirexMC [DanirexMC@notlogged] has joined #minecrafthelp
#3153 [16:53] <GuilleRacing30> I have windows 10 and I cannot enter to minecraft dark blp
#3154 [16:53] <Kitten_> Hey, does anyone know how to fix java.lang.nullpointerexceptions: groups?
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#3157 [16:53] <DanirexMC> Hi, i bought minecraft in 2011 but today i cant enter to minecraft, it says that the account dont exists, anybody?
#3158 [16:54] <LuCaS1998> hola
#3159 [16:54] <LuCaS1998> quien me ayuda?
#3160 [16:54] <DanirexMC> que pasa?
#3161 [16:54] * _Panderzz_ [_Panderzz_@notlogged] has joined #minecrafthelp
#3162 [16:54] <GuilleRacing30> hola
#3163 [16:54] <GuilleRacing30> neceisto ayuda
#3164 [16:54] <DanirexMC> Que pasó?
#3165 [16:55] <Jesse612> km, still there? lol sorry for taking so long. i have it pasted now http://paste.ubuntu.com/12961673/ didnt know what you had wanted me to name it
#3166 [16:55] <GuilleRacing30> tengo windows 10 y no me deja abrir el launcher by dark blp
#3167 [16:55] <GuilleRacing30> minecraft
#3168 [16:55] <_Panderzz_> Hey _Panderzz_ is back with another problem. Everytime i click multiplayer my game crashes. What should i do? Ive already reinstalled my game twice
#3169 [16:55] <LuCaS1998> cuando quiero abrir el minecraft se cierra solo y me sale una cosas
#3170 [16:55] <GuilleRacing30> ami tambien
#3171 [16:55] <GuilleRacing30> lucas
#3172 [16:56] <DanirexMC> _Panderzz_ Reinstall your windows
#3173 [16:56] <DanirexMC> que te sale lucas?
#3174 [16:56] <Afootpluto> ??> _Panderzz_ launcher/crash-log
#3175 [16:56] <Absol> _Panderzz_: We need to see your crash log, which appears after a crash.
#3176 [16:56] <Absol> _Panderzz_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3177 [16:56] <Afootpluto> DanirexMC, what?
#3178 [16:56] <_Panderzz_> ok one sec
#3179 [16:56] <ASFSunbeetle> http://paste.ubuntu.com/12961092/
#3180 [16:56] <GuilleRacing30> me sale algo de FIX THE PROBLEM
#3181 [16:56] <DanirexMC> ?
#3182 [16:56] <Jesse612> Absol do you remember what mat said to me?
#3183 [16:57] <_Panderzz_> heres the report
#3184 [16:57] <_Panderzz_> ---- Minecraft Crash Report ---- // Don't be sad, have a hug! <3 Time: 10/25/15 5:54 PM Description: Registering texture java.lang.NullPointerException: Registering texture at cuj.a(SourceFile:203) at ctv.a(SourceFile:47) at cug.a(SourceFile:56) at cug.a(SourceFile:38) at bzs.a(SourceFile:140) at buu.a(SourceFile:25) at bvk.b(SourceFile:409) at bvk.a(SourceFile:217) at bzp.a(SourceFile:291) at cji.b(SourceFile:1020) at
#3185 [16:57] <Drunk_Texting> Hi, I recently changed my name and skin for minecraft and when I went to get on a server, a message came up saying, "Not authenticated with Minecraft.Net" and this happens on every server i try to get on. Can someone help me? Please and thank you.
#3186 [16:57] <Afootpluto> ASFSunbeetle, your gpu is not supported on windows 10. You will need to downgrade to your previous version of windows
#3187 [16:57] <Afootpluto> ??> _Panderzz_ paste
#3188 [16:57] <Absol> _Panderzz_: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#3189 [16:57] <LuCaS1998> lack of update graphics drivers
#3190 [16:57] <GuilleRacing30> ESO
#3191 [16:57] <_Panderzz_> oh ok
#3192 [16:57] <Afootpluto> ??> Drunk_Texting launcher/relog
#3193 [16:57] <GuilleRacing30> ami tambien
#3194 [16:57] <Absol> Drunk_Texting: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#3195 [16:58] <Jesse612> km, ?
#3196 [16:58] * andrecaqui [andrecaqui@notlogged] has joined #minecrafthelp
#3197 [16:58] <ASFSunbeetle> oh ok how do i do that mate?
#3198 [16:58] <DanirexMC> Hi, i bought minecraft in 2011 but today i cant enter to minecraft, it says that the account dont exists, anybody?
#3199 [16:58] <Drunk_Texting> Afootpluto I'm sorry, I'm new to this... What do you mean?
#3200 [16:58] <_Panderzz_> ok Afootpluto heres the link http://paste.ubuntu.com/12961814/
#3201 [16:58] <LuCaS1998> http://paste.ubuntu.com/12961552/
#3202 [16:58] <Afootpluto> ??> DanirexMC account/forgot-login
#3203 [16:58] <Absol> DanirexMC: If you forgot you login credentials please read: https://help.mojang.com/customer/portal/articles/329527-forgot-minecraft-login.
#3204 [16:58] <Absol> DanirexMC: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#3205 [16:58] <ASFSunbeetle> thanx afootpluto i apreciate the help broder
#3206 [16:59] <GuilleRacing30> alguien que me pueda ayudar
#3207 [16:59] <andrecaqui> i already bought a minecraft game for pc by internet but dont know how activate
#3208 [16:59] <LuCaS1998> ami tambien quien me ayuda
#3209 [16:59] * vii [vii@notlogged] has quit. (Quit: Web client closed)
#3210 [16:59] <DanirexMC> i dont forget my login and pasword, when y put my email y play the demo
#3211 [16:59] <GuilleRacing30> me dice que tengo que actualizar los drivers pero , vi videos y dan progrmas para actualizar y no puedo actualizar n inguno porq los tengo actualizados
#3212 [17:00] * andrecaqui [andrecaqui@notlogged] has quit. (Client Quit)
#3213 [17:00] <Afootpluto> LuCaS1998, your gpu is not supported on windows 10, you will need to downgrade to your previous version of windows.
#3214 [17:00] <Afootpluto> GuilleRacing30, english please
#3215 [17:00] <Jesse612> can i still get some help??
#3216 [17:00] <GuilleRacing30> ok
#3217 [17:00] <Afootpluto> Jesse612, what is the issue?
#3218 [17:01] <_Panderzz_> guys brb
#3219 [17:01] <DanirexMC> i dont forget my login and pasword, when y put my email y play the demo
#3220 [17:01] <LuCaS1998> afootpluto pero intente abrirlo con versiones anteriores de windows y me aparece lo mismo
#3221 [17:01] <_Panderzz_> If anyone has a solution to this please tell me when i get back
#3222 [17:01] <_Panderzz_> http://paste.ubuntu.com/12961814/
#3223 [17:01] <Jesse612> http://paste.ubuntu.com/12961673/ i was trying to talk to km about it but i guess he went afk.
#3224 [17:01] <Afootpluto> ??> _Panderzz_ win/reinst
#3225 [17:01] <Absol> _Panderzz_: You may need to reinstall the locally installed files that Minecraft puts into place.
#3226 [17:01] <Absol> _Panderzz_: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#3227 [17:02] <LuCaS1998> http://paste.ubuntu.com/12961552/
#3228 [17:02] <Afootpluto> LuCaS1998, english please
#3229 [17:02] <Afootpluto> LuCaS1998, your gpu is not supported on windows 10, you will need to downgrade to your previous version of windows.
#3230 [17:02] <GuilleRacing30> i need help. Since two months, i have installed Windows 10 and i cannot enter to minecraft. it says that i have to download new drivers ... but i have all of them
#3231 [17:02] <DanirexMC> i dont forget my login and pasword, when y put my email y play the demo
#3232 [17:02] <Afootpluto> ??> GuilleRacing30 win/dxdiag
#3233 [17:02] <Absol> GuilleRacing30: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3234 [17:02] <Afootpluto> ??> DanirexMC account/bug/demo
#3235 [17:02] <Absol> DanirexMC: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#3236 [17:02] <DanirexMC> ok
#3237 [17:03] <LuCaS1998> But afootpluto Backward try to open windows and displays the same to me
#3238 [17:04] <Afootpluto> ??> LuCaS1998 win/downgrade
#3239 [17:04] <Absol> LuCaS1998: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#3240 [17:04] <GuilleRacing30> dxdiag direct X windows 10
#3241 [17:04] <DanirexMC> yes, mojang says that i bought minecraft in 2011 but in username says: username, and i dont know why
#3242 [17:04] <Afootpluto> GuilleRacing30, follow all the instructions
#3243 [17:04] * LuCaS1998 [LuCaS1998@notlogged] has quit. (Quit: Web client closed)
#3244 [17:04] <Jesse612> ;-;
#3245 [17:05] <_Panderzz_> ok thanks
#3246 [17:05] <Afootpluto> DanirexMC, read that link i gave you
#3247 [17:05] <Afootpluto> DanirexMC, that is all we can do.
#3248 [17:05] <Jesse612> anyone able to help?
#3249 [17:05] <GuilleRacing30> i have done it
#3250 [17:05] <Afootpluto> GuilleRacing30, do you have the link to the dxdiag?
#3251 [17:06] * Ryan_ [Ryan_@notlogged] has joined #minecrafthelp
#3252 [17:06] <DanirexMC> Afootpluto: what link?
#3253 [17:06] <Afootpluto> ??> DanirexMC account/bug/demo
#3254 [17:06] <Absol> DanirexMC: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#3255 [17:07] <_Panderzz_> Absol i cant find .minecraft directory
#3256 [17:07] <Drunk_Texting> Afootpluto Thank you very much! I found out how what to do and I can now play, have a nice day!
#3257 [17:07] <GuilleRacing30> afootpluto- i have it
#3258 [17:07] <Afootpluto> Drunk_Texting, you're welcome
#3259 [17:07] <Afootpluto> GuilleRacing30, can you give it to me?
#3260 [17:07] <Jesse612> still waiting.. ;-;
#3261 [17:07] <Afootpluto> ??> _Panderzz_ launcher/.minecraft
#3262 [17:07] <Absol> _Panderzz_: To get at Minecraft's locally stored files using the launcher, start the launcher. Press Edit Profile, then Open Game Dir.
#3263 [17:08] <DanirexMC> Afootpluto: i only search it in google?
#3264 [17:08] <_Panderzz_> oh ok
#3265 [17:08] <_Panderzz_> one second
#3266 [17:08] * Ryan__ [Ryan__@notlogged] has joined #minecrafthelp
#3267 [17:08] <_Panderzz_> then delete everything in it?
#3268 [17:08] * Ryan__ [Ryan__@notlogged] has quit. (Client Quit)
#3269 [17:08] * Ryan_ [Ryan_@notlogged] has quit. (Client Quit)
#3270 [17:08] <Afootpluto> everything except saves
#3271 [17:09] <_Panderzz_> ok
#3272 [17:09] <Jesse612> anyone still able to help me?
#3273 [17:09] <_Panderzz_> ok now i need to run mc
#3274 [17:09] <DanirexMC> Afootpluto: i only search it in google?
#3275 [17:09] <Afootpluto> DanirexMC, do what the article says
#3276 [17:10] <GuilleRacing30> afootpluto - is it nessesary?
#3277 [17:10] <Jesse612> wat is that..
#3278 [17:10] <DanirexMC> what article? that isnt a link
#3279 [17:10] <Afootpluto> GuilleRacing30, yes
#3280 [17:10] <Afootpluto> DanirexMC, https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo
#3281 [17:10] <GuilleRacing30> afootpluto- what will you do with it?
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#3284 [17:11] <Afootpluto> GuilleRacing30, i will find the correct drivers
#3285 [17:11] <Jesse612> afootpluto, are you still able to help me?
#3286 [17:11] <_Panderzz_> ok. runnig it
#3287 [17:11] <Afootpluto> Jesse612, i am trying to remember how to fix that error
#3288 [17:12] <_Panderzz_> Ok i got it. Thanks guys! :D
#3289 [17:12] <Jesse612> k just let me know so i just dont sit here like wat
#3290 [17:12] <Jesse612> also, before coming here, i had freshly installed MC again.
#3291 [17:12] * ASFSunbeetle [ASFSunbeetle@notlogged] has quit. (Quit: Web client closed)
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#3293 [17:13] <Afootpluto> Jesse612, open command prompt and run the command "sfc /scannow"
#3294 [17:14] <Jesse612> well ya seee here, i am administrator but it says im not
#3295 [17:15] <Afootpluto> ??> Jesse612 win/elevated-cmd
#3296 [17:15] <Absol> Jesse612: To get a command prompt with elevated privileges, do the following: Tap the Win key, type 'cmd', and press Ctrl+Alt+Shift+Enter.
#3297 [17:15] * sergio [sergio@notlogged] has joined #minecrafthelp
#3298 [17:15] <Jesse612> what do u mean lol i kno how to run and get to cmd
#3299 [17:15] <Jesse612> but running "sfc /scannow" doesnt let me
#3300 [17:16] <Jesse612> and i am administrator on my computer and it says im not.
#3301 [17:16] * sergio [sergio@notlogged] has quit. (Client Quit)
#3302 [17:16] * DanirexMC [DanirexMC@notlogged] has quit. (Quit: Web client closed)
#3303 [17:16] <GuilleRacing30> http://paste.ubuntu.com/12961252/
#3304 [17:16] <Afootpluto> Jesse612, you will need to open cmd with administrator permissions
#3305 [17:17] <GuilleRacing30> afootpluto- here is it
#3306 [17:17] <Jesse612> ohh so not with window key plus r?
#3307 [17:17] <Afootpluto> GuilleRacing30, your gpu is not supported on windows 10, you will need to downgrade to your previous version of windows.
#3308 [17:17] * Iharuum [Iharuum@notlogged] has joined #minecrafthelp
#3309 [17:17] <Iharuum> Need help
#3310 [17:17] <Afootpluto> Jesse612, that will open cmd but it wont have admin perms
#3311 [17:17] <Iharuum> Help me
#3312 [17:18] <Iharuum> My Mc doen't work
#3313 [17:18] <Iharuum> good
#3314 [17:18] <Iharuum> i hae lags but i have 300 fps
#3315 [17:19] <GuilleRacing30> http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade IF I CLICK HERE, THERE WON'T APPEAR THIS DOWNGRADE OPTION
#3316 [17:19] <Iharuum> PLZ help me!
#3317 [17:19] <GuilleRacing30> afootpluto
#3318 [17:19] <Iharuum> Need help!!!!!!!!!
#3319 [17:20] <Iharuum> I have 300 fps but it still lag event on lowest settings
#3320 [17:20] <Iharuum> cmon
#3321 [17:20] <Iharuum> someone help?
#3322 [17:21] * Jesse612 [Jesse612@notlogged] has quit. (Ping timeout: 204 seconds)
#3323 [17:21] <Iharuum> help me bro
#3324 [17:21] <Iharuum> someone here?
#3325 [17:21] * Iharuum [Iharuum@notlogged] has quit. (Client Quit)
#3326 [17:22] <GuilleRacing30> are youç
#3327 [17:22] <GuilleRacing30> here afootpluto
#3328 [17:22] <GuilleRacing30> i need your help
#3329 [17:22] * barnabeytales100 [barnabeytales100@notlogged] has joined #minecrafthelp
#3330 [17:23] * Jesse612 [Jesse612@notlogged] has joined #minecrafthelp
#3331 [17:23] <Jesse612> sorry about that
#3332 [17:23] <Jesse612> what were you saying?
#3333 [17:23] * Xrinh [Xrinh@notlogged] has joined #minecrafthelp
#3334 [17:23] * Iharuum [Iharuum@notlogged] has joined #minecrafthelp
#3335 [17:23] <Iharuum> Hello i need help
#3336 [17:23] <Iharuum> I have 300 fps but i still have lags
#3337 [17:24] * barnabeytales100 [barnabeytales100@notlogged] has quit. (Client Quit)
#3338 [17:24] <Iharuum> eent on the lowest settings
#3339 [17:24] <Iharuum> Someone here?
#3340 [17:24] <Iharuum> Talk to me
#3341 [17:24] * Chromaryu|sleep is now known as Chromaryu
#3342 [17:24] <Xrinh> Hello, I am currently on a new computer, And I can't remember the username to log onto Mojang. I don't know what is going on. I even tried doing like each e-mail I have, and no avail.
#3343 [17:25] <Iharuum> Buy a new game
#3344 [17:25] <Jesse612> i got cmd to work now for the command
#3345 [17:25] <Xrinh> The game was a gift from my husband.
#3346 [17:25] <Iharuum> hahahahah
#3347 [17:25] <Iharuum> dump bich
#3348 [17:26] <Iharuum> suck my cock
#3349 [17:26] * Absol kicked Iharuum from #minecrafthelp (Reason: haruum :Keep it civilized, you are just a human)
#3350 [17:26] <Xrinh> Eek. >.<
#3351 [17:26] <Jesse612> well then
#3352 [17:26] * Iharuum [Iharuum@notlogged] has joined #minecrafthelp
#3353 [17:26] <Iharuum> cuker
#3354 [17:26] <Iharuum> I have 300 fps but i still have lags
#3355 [17:26] <Iharuum> I have 300 fps but i still have lags
#3356 [17:26] <Iharuum> I have 300 fps but i still have lags
#3357 [17:26] <Jesse612> maybe u should by a new game to lool
#3358 [17:26] <Iharuum> why
#3359 [17:27] <Iharuum> I have premium already
#3360 [17:27] <Chromaryu> Consider uses freq lock Iharuum
#3361 [17:27] <Extreme> Xrinh: Do you know what email you used?
#3362 [17:27] <Jesse612> absol what happened to the person helping me? i got the command they told me to do in cmd to work.
#3363 [17:27] <Iharuum> what?
#3364 [17:27] <Iharuum> a cant raly speak english can u explain it to me?
#3365 [17:27] <Extreme> Iharuum: Define "lag".
#3366 [17:27] <Xrinh> No, I don't. :(
#3367 [17:27] <Iharuum> the game is slow
#3368 [17:28] <Chromaryu> Iharuum: are you using mod? or respack?
#3369 [17:28] <Extreme> Xrinh: In that case, you will have to contact Mojang with proof-of-purchace that you bought the game and they will help you recover it.
#3370 [17:28] <Extreme> ??> Xrinh mojang/email
#3371 [17:28] <Absol> Xrinh: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#3372 [17:28] <Iharuum> no just txt
#3373 [17:28] <Absol> Xrinh: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#3374 [17:28] <Extreme> Iharuum: Get a better computer, then.
#3375 [17:28] <Iharuum> i have 300 fps but it is slow still
#3376 [17:29] <Extreme> Jesse612: What's the issue?
#3377 [17:29] <Jesse612> i have the paste bin of it still
#3378 [17:29] * Espercorn kicked Iharuum from #minecrafthelp (Reason: haruum :(Extreme) Get a better computer, then.)
#3379 [17:29] <Xrinh> Do you have any background apps or anything going whilst playing Minecraft?
#3380 [17:29] <Jesse612> http://paste.ubuntu.com/12961673/
#3381 [17:29] * Iharuum [Iharuum@notlogged] has joined #minecrafthelp
#3382 [17:29] <Iharuum> Why u kicked me
#3383 [17:29] <Extreme> Iharuum: Repeating the same message constitutes as flooding the channel.
#3384 [17:29] <Iharuum> beacusse u dpnt know how to fix my problem
#3385 [17:30] * GuilleRacing30 [GuilleRacing30@notlogged] has quit. (Quit: Web client closed)
#3386 [17:30] <Jesse612> and i did run the sfc runnnow command that foot person said to.
#3387 [17:30] <Extreme> Iharuum: You were told to get a better computer -- which you ignored and continued to repeat your question.
#3388 [17:30] <Iharuum> than help me please there must be some reason
#3389 [17:30] <Chromaryu> Iharuum: all we caj say get better computer
#3390 [17:30] <Iharuum> i dind igonre
#3391 [17:30] * Chromaryu is now known as Chroma|AFK
#3392 [17:30] <Iharuum> i have 300 fps and more but it is still slow trust me
#3393 [17:31] * Gonzalo_MC [Gonzalo_MC@notlogged] has joined #minecrafthelp
#3394 [17:31] <Jesse612> soooo >.>
#3395 [17:31] <Extreme> Iharuum: Getting "300 fps" is non sense, it does not help your claim at all. What are the specs for your computer? Has it better worked before?
#3396 [17:31] <Gonzalo_MC> Hola?
#3397 [17:31] <Gonzalo_MC> Necesito ayuda
#3398 [17:32] <Iharuum> fiat a sec Illl give u them
#3399 [17:32] <Extreme> Jesse612: Has the command finished? If so, have you restarted and checked if your issue persists?
#3400 [17:32] <Extreme> ??> Gonzalo_MC lang/es
#3401 [17:32] <Absol> Gonzalo_MC: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#3402 [17:32] <Gonzalo_MC> Es
#3403 [17:32] <Jesse612> ohh i didnt know what to do afterword
#3404 [17:32] <Jesse612> the command did finish
#3405 [17:32] * Gonzalo_MC [Gonzalo_MC@notlogged] has quit. (Client Quit)
#3406 [17:33] <Jesse612> real quick before i restart what does the command do?
#3407 [17:33] <Extreme> Jesse612: Once it runs successfully, restart and try Minecraft. If it still dosen't work, then come back here. If it gives an error, tell us.
#3408 [17:33] * Xrinh [Xrinh@notlogged] has quit. (Quit: Web client closed)
#3409 [17:33] <Extreme> Jesse612: It is a command built into Windows that checks for missing and/or modified system files and restores them to the system default.
#3410 [17:33] <Jesse612> ohhh ok well ill restart it now and check
#3411 [17:36] <Iharuum> This are my specs 7.3" FHD 16:9 LED Backlit Wide screen (1920x1080) Anti-Glare Matte Type Screen 5th Generation Intel® Mobile Core i7-5700HQ Broadwell Processor NVIDIA Geforce GTX 960M 2.0GB GDDR5 (Maxwell) w/ Optimus Technology RAM: 16GB DDR3 1600MHz (Dual Channel Memory (2x8GB SODIMMS)) / HDD: 1TB 7200RPM / ODD: 8X DVDRW/CDRW Super Multi Combo Drive / WiFi: Intel® Dual Band AC 3160 802.11 A/AC/B/G/N 2.4/5.0GHz +
#3412 [17:36] * Jademalo [Jademalo@notlogged] has quit. (Quit: Leaving)
#3413 [17:37] * Jesse612 [Jesse612@notlogged] has quit. (Ping timeout: 204 seconds)
#3414 [17:37] <Iharuum> whats wrong
#3415 [17:38] <Iharuum> someone there?
#3416 [17:38] <Iharuum> Extreme?
#3417 [17:39] <Iharuum> what
#3418 [17:39] * damir2015 [damir2015@notlogged] has joined #minecrafthelp
#3419 [17:39] <Iharuum> what
#3420 [17:39] <Iharuum> what is ctcp
#3421 [17:40] <Extreme> Iharuum: Define "lag".
#3422 [17:40] <Iharuum> wtf
#3423 [17:40] <Iharuum> i arleady did
#3424 [17:40] <Iharuum> the game is slow!!!!!11
#3425 [17:40] <Extreme> Iharuum: "slow" does not explain anything.
#3426 [17:40] <Iharuum> what u mean
#3427 [17:41] <Extreme> Iharuum: Slow where? Launching the game? Opening the launcher? Placing blocks? Joining servers? Opening worlds?
#3428 [17:41] <Iharuum> playing
#3429 [17:41] * Jesse612 [Jesse612@notlogged] has joined #minecrafthelp
#3430 [17:41] <Jesse612> welp im back sadly.
#3431 [17:41] * damir2015 [damir2015@notlogged] has quit. (Client Quit)
#3432 [17:41] <Extreme> Iharuum: playing...? placing blocks? moving? using commands? You still are not providing any useful information.
#3433 [17:41] <Iharuum> all of it
#3434 [17:42] <Jesse612> do u think if i deleted mc and the %appdata% file and redownload and if needed run the command and restart it my help?
#3435 [17:42] <Extreme> Iharuum: I doubt that. Come back when you can forulate what exactly is going on.
#3436 [17:43] <Iharuum> Ok wiat
#3437 [17:43] <Extreme> Jesse612: What is the issue you're having?
#3438 [17:43] <Jesse612> one sec ill put u on pastebin
#3439 [17:43] <Jesse612> might disconnect
#3440 [17:44] <Iharuum> I am moving slow placing blocl jumping going in portals crafting items breaking block and i can break stuff on server spawn
#3441 [17:45] <Iharuum> Now understand?
#3442 [17:45] <Iharuum> Can u help me?
#3443 [17:46] <Iharuum> Still waiting....
#3444 [17:46] <Iharuum> Cmon
#3445 [17:46] <Iharuum> Bro
#3446 [17:46] <Iharuum> Are u even real or u are bot
#3447 [17:47] <Jesse612> Extreme, http://paste.ubuntu.com/12963224/ this is my current problem
#3448 [17:47] * hellhound [hellhound@notlogged] has joined #minecrafthelp
#3449 [17:47] * Espercorn kicked Iharuum from #minecrafthelp (Reason: haruum :(Extreme) Your attitude still has not changed. Come back when it has.)
#3450 [17:48] <Extreme> Jesse612: An SFC scan did nothing? Did it run successfully or did it error
#3451 [17:48] <Jesse612> um i can run it again and show u wat it does, idk if it failed unless it says failed?
#3452 [17:49] <Extreme> Jesse612: It should say wether it was successful or not.
#3453 [17:50] <Jesse612> im not sure.. ;-; it does say the last as b4 so i can upload it on imgur if you would like
#3454 [17:50] <hellhound> My friend is having trouble logging into his mine craft account. He has changed his password 3 times and it is still saying that his username or password is invalid. His account is on 1.8 but it won't register the username or password.
#3455 [17:51] * Star1020 [Star1020@notlogged] has joined #minecrafthelp
#3456 [17:51] <Extreme> hellhound: Tell them to try again in 3 hours. If there are too many failed attempts, you will get locked out even if you reset your password.
#3457 [17:52] <Jesse612> http://i.imgur.com/pAzp2b3.png picture of my cmd.. idk if its failed or not cus idk how to read it
#3458 [17:52] <Extreme> Jesse612: You inputted the command wrong.
#3459 [17:53] <Extreme> <+Afootpluto> Jesse612, open command prompt and run the command "sfc /scannow"
#3460 [17:53] <Extreme> Jesse612: See the page here which contains an image: http://hopper.minecraft.net/help/guides/running-sfc-scan/
#3461 [17:54] * Monkey_inc [Monkey_inc@notlogged] has joined #minecrafthelp
#3462 [17:54] <Jesse612> ohh
#3463 [17:54] <Jesse612> ok
#3464 [17:54] <Jesse612> one sec
#3465 [17:54] <Monkey_inc> how can i find what email is attached to my minecraft account ?
#3466 [17:54] <hellhound> alright Extreme. Will let you know if he gets in or not later.
#3467 [17:55] <Extreme> Monkey_inc: Is it a Mojang account or a Minecraft.net account?
#3468 [17:55] <Jesse612> okay its begining
#3469 [17:55] * Lisalisa [Lisalisa@notlogged] has joined #minecrafthelp
#3470 [17:55] <Monkey_inc> mojang
#3471 [17:55] <Extreme> Monkey_inc: Login to https://account.mojang.com/me/settings
#3472 [17:55] * Dyl [Dyl@notlogged] has joined #minecrafthelp
#3473 [17:55] * Dyl [Dyl@notlogged] has quit. (Client Quit)
#3474 [17:56] <Monkey_inc> I don 't know what account my minecraft is linked to tho
#3475 [17:56] * Star1020 [Star1020@notlogged] has quit. (Quit: Web client closed)
#3476 [17:57] <Extreme> Monkey_inc: If you're not already signed in then you will have to check all your emails here: http://minecraft.net/retrievename
#3477 [17:57] <Extreme> Monkey_inc: If you still cannot figure it out, you will have to contact Mojang with proof of purchace at:
#3478 [17:58] <Extreme> ??> Monkey_inc mojang/email
#3479 [17:58] <Absol> Monkey_inc: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#3480 [17:58] <Absol> Monkey_inc: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#3481 [17:58] <Jesse612> extreame what happens if my laptop shuts off during this command? does it effect anything?
#3482 [17:58] <Jesse612> im sure i could re-run it but im curious if it would effect something lol
#3483 [17:59] <Extreme> Jesse612: If your laptop abruptly shuts off without the operating system knowing, that would explain why you are having those issues in the first place.
#3484 [18:00] <Jesse612> well i can show u my event log
#3485 [18:00] <Jesse612> it could be that
#3486 [18:00] * sunburneduck [sunburneduck@notlogged] has joined #minecrafthelp
#3487 [18:00] <Extreme> Jesse612: You can shutdown the computer properly and/or stop the command by closing command prompt if needed. But removing the power will only create more issues. We do not need an event log currently.
#3488 [18:01] <Jesse612> well i cant tell when its going to shut down / go to a black screen (etc colors) it just does it, i thought by updating every outdated driver i could would fix it but it doesnt, thats why i keep disconnecting
#3489 [18:02] * vampireizing [vampireizing@notlogged] has joined #minecrafthelp
#3490 [18:02] <sunburneduck> Hey guys, I'm getting an opengl error when I try to launch minecraft. As far as I can tell, my drivers are up to date. Here's a link to the dxdiag report I ran: http://paste.ubuntu.com/12963565/
#3491 [18:03] * Karamveer111 [Karamveer111@notlogged] has joined #minecrafthelp
#3492 [18:03] * vampireizing [vampireizing@notlogged] has quit. (Client Quit)
#3493 [18:03] <Karamveer111> my minecraft keeps freezing every few seconds idk why please help
#3494 [18:04] <Extreme> Jesse612: You should take your computer to a professional then. You appear to be having issues alot more broader than with Minecraft not loading. There appears to have been damage done to the system, which you may want to consider reinstalling Windows.
#3495 [18:04] * Paulaa28 [Paulaa28@notlogged] has joined #minecrafthelp
#3496 [18:05] <Extreme> sunburneduck: Are you using the new launcher from minecraft.net?
#3497 [18:05] * Paulaa28 [Paulaa28@notlogged] has quit. (Client Quit)
#3498 [18:05] <Karamveer111> yes the bew launcher
#3499 [18:05] <sunburneduck> I haven't update the launcher in awhile
#3500 [18:05] <sunburneduck> i didn't get a new launcher before the issue appeared
#3501 [18:05] <Extreme> Karamveer111: Can you give us a log of the launcher (Launcher log) when that happens?
#3502 [18:05] <Jesse612> well i can do most myself or google but i dont think its my windows since i do have a older computer. just dont wanna buy a new one
#3503 [18:06] <sunburneduck> Extreme: It's launcher v1.6.44 if that helps you at all
#3504 [18:06] <Karamveer111> my game loads and when ever i am on a server my game freazes then plays and all over again freze play freeze play etc
#3505 [18:07] <Extreme> Jesse612: It does not matter how old your computer is. It may have hardware damage, but the operating system is also damaged. The reason you were asked to run the SFC command was because of those files being damaged.
#3506 [18:07] <Karamveer111> jessie u talking to me???
#3507 [18:08] <Extreme> sunburneduck: Yes, it's outdated then. The latest version is 1.6.48.
#3508 [18:08] <Jesse612> ohh ok well prob internal from heat
#3509 [18:08] <Extreme> sunburneduck: anyway, please give us a log.
#3510 [18:08] <Jesse612> but since some of the drivers updated it doesnt do what it was
#3511 [18:08] <sunburneduck> launcher log?
#3512 [18:09] <Extreme> sunburneduck: Yes.
#3513 [18:09] <Extreme> ??> sunburneduck paste
#3514 [18:09] <Absol> sunburneduck: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#3515 [18:10] <sunburneduck> Here you go http://paste.ubuntu.com/12963795/
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#3522 [18:14] <loveminecraft05> I have had some problems when loading minecraft this is my report http://paste.ubuntu.com/12963798/
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#3527 [18:15] <Jesse612> well, time to restart it finished
#3528 [18:15] <toby112233> is anyone there?
#3529 [18:15] * toby112233 [toby112233@notlogged] has quit. (Client Quit)
#3530 [18:16] <Extreme> sunburneduck: Try the driver from asus here: http://dlcdnet.asus.com/pub/ASUS/nb/DriversForWin8/VGA/VGA_Intel_Win8_64_Z917102843.zip
#3531 [18:16] * Ocolotkid [Ocolotkid@notlogged] has joined #minecrafthelp
#3532 [18:16] * Egill_Olafur [Egill_Olafur@notlogged] has quit. (Quit: Web client closed)
#3533 [18:16] <Extreme> sunburneduck: Extract the .zip file and it should contain a file called "Setup.exe" -- run that.
#3534 [18:17] <ryaniscool13> ok i had this promblem where it kept saying something was wrong with a graphic card this is the link of what happened http://paste.ubuntu.com/12963682/
#3535 [18:17] <sunburneduck> Ok i'll give it a go.
#3536 [18:17] <Extreme> loveminecraft05: Your graphics chipset is too old for Minecraft.
#3537 [18:18] <loveminecraft05> so what can i do ??
#3538 [18:18] * Jesse612 [Jesse612@notlogged] has quit. (Ping timeout: 204 seconds)
#3539 [18:18] <ryaniscool13> what do i do?
#3540 [18:18] <Extreme> loveminecraft05: Try the driver here: http://downloads.dell.com/video/R185779.exe -- if it does not work, you will need to downgrade back to Vista.
#3541 [18:19] <ryaniscool13> ok
#3542 [18:19] * techno156 [techno156@notlogged] has joined #minecrafthelp
#3543 [18:19] <Extreme> sunburneduck: actually, ignore those messages.
#3544 [18:19] <sunburneduck> ok
#3545 [18:20] * Ocolotkid [Ocolotkid@notlogged] has quit. (Client Quit)
#3546 [18:20] <ryaniscool13> wait do i download it?
#3547 [18:20] <sunburneduck> extreme: It looks like the updated launcher is working for me
#3548 [18:20] <Extreme> sunburneduck: there don't seem to be any windows 10 drivers for your chipset from asus/intel, so you should downgrade back to 8.1. You can still try to use the windows 8 drivers I linked if you wish.
#3549 [18:20] <Extreme> sunburneduck: oh, did it?
#3550 [18:20] * CreeperKillaJoe [CreeperKillaJoe@notlogged] has joined #minecrafthelp
#3551 [18:21] <CreeperKillaJoe> hello again
#3552 [18:21] <Extreme> CreeperKillaJoe: Hello.
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#3554 [18:21] <sunburneduck> yup
#3555 [18:21] <CreeperKillaJoe> so im currently trying to get optifine and i cannot use the optifine installer
#3556 [18:21] <loveminecraft05> nope it says not supported
#3557 [18:21] <Extreme> sunburneduck: Minecraft runs?
#3558 [18:21] <CreeperKillaJoe> it doesnt load and i have java
#3559 [18:21] <sunburneduck> yes, just launched it
#3560 [18:22] <ryaniscool13> wait so go on minecraft and dont use 1.8.8 ?
#3561 [18:22] <Extreme> ??> CreeperKillaJoe mods
#3562 [18:22] <Absol> CreeperKillaJoe: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#3563 [18:22] <Absol> CreeperKillaJoe: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#3564 [18:22] <Extreme> sunburneduck: Can you give us another launcher log?
#3565 [18:22] <sunburneduck> yes hang on
#3566 [18:22] <CreeperKillaJoe> ok
#3567 [18:22] <Extreme> sunburneduck: That's interesting.
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#3569 [18:22] <ryaniscool13> http://paste.ubuntu.com/12963682/ thats the link to what happend
#3570 [18:22] <sunburneduck> yeah
#3571 [18:23] <sunburneduck> it was working earlier with the driver i have and then suddenly stopped
#3572 [18:23] <Extreme> ryaniscool13: Try the driver here: http://downloads.dell.com/video/R185779.exe
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#3574 [18:24] <sunburneduck> well, i may have gotten a bit excited. decided not to run again
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#3576 [18:24] <loveminecraft05> is there anything else i can do?
#3577 [18:24] <Extreme> sunburneduck: alright, give us another log.
#3578 [18:24] <sunburneduck> anyway, here's the log http://paste.ubuntu.com/12964187/
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#3580 [18:25] <jr> Yes, I just bought Realms and my player cannot hit or dig. How do I get my player to do this?
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#3584 [18:26] <ryaniscool13> it said: error operating system is not supported
#3585 [18:26] <sunburneduck> Extreme: i do recall that the issue appeared after I update java. I was running 8u25 prior to the update
#3586 [18:27] <sunburneduck> ***updated
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#3588 [18:28] <Extreme> sunburneduck: the new launcher packages its own version of Java. So unless you were using the old standalone launcher, updating Java shouldn't make a difference
#3589 [18:28] <ryaniscool13> extreme: it said error operating system is not supported after i ran it. what do i do??
#3590 [18:29] <Extreme> ryaniscool13: contact Dell.
#3591 [18:29] <loveminecraft05> how do i upgrade my grapics driver
#3592 [18:29] <ryaniscool13> ok
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#3597 [18:30] <DannnyBoiFTW> Hello
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#3600 [18:31] <DannnyBoiFTW> I need help
#3601 [18:31] <anon> I am having problems playing open lan from two computers
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#3604 [18:32] <DannnyBoiFTW> I logged out of my minecraft account and when i enter my details in it wont let me log back in, i have tried changing passwords but no luck please help
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#3607 [18:33] <DannnyBoiFTW> I logged out of my minecraft account and when i enter my details in it wont let me log back in, i have tried changing passwords but no luck please help
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#3613 [18:34] <Blossom> How do you update mine craft to new version?
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#3615 [18:35] <Extreme> Blossom: Are you using the new installer from https://minecraft.net/download (Minecraft.msi)?
#3616 [18:35] <anon> blossem try downloading the game again
#3617 [18:35] <anon> it should automatically update the launcher
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#3621 [18:36] <Blossom> Even if I already have it
#3622 [18:36] <anon> if you want to update your profile, go on the launcher and click edit profile, it should open a window and go to updates
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#3624 [18:36] <anon> well if you already have it, then i guess it should work too
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#3626 [18:37] <Blossom> Ok we were wanting the hero brine one
#3627 [18:38] <anon> oh, hero brine is a mod.. some say that it could be the first update, but i dont know, it might just be easier with the mod
#3628 [18:38] <sunburneduck> Extreme: I've tried running minecraft about 6 more times, and haven't had any more issues. Here's another launcher log for you: http://paste.ubuntu.com/12964610/
#3629 [18:38] <Blossom> Ok can you please walk me through it
#3630 [18:38] <Extreme> Blossom: We do not support mods here, sorry.
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#3632 [18:40] <Blossom> Oh ok thank you for your time.
#3633 [18:40] <anon> well first you want to look up forge for the minecraft you want to play the mod on and install the forge, then get the herobrine mod and go to %appdata% then .minecraft and if you ran forge on your launcher it should have mods
#3634 [18:40] <Extreme> sunburneduck: hmm, okay... do you have any logs of the Pixel format error you got?
#3635 [18:40] <anon> and just put the herobrine mod into the mods folder
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#3637 [18:41] <sunburneduck> no, not unless they're auto-saved somewhere
#3638 [18:41] <Blossom> I tried but it won't let me it is a Windows 10
#3639 [18:41] <Extreme> sunburneduck: They're under %appdata%\.minecraft\crash-reports
#3640 [18:42] <sunburneduck> here's the most recent http://paste.ubuntu.com/12964723/
#3641 [18:42] <sunburneduck> here's the most recent http://paste.ubuntu.com/12964723/
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#3643 [18:45] <anon> i need help as well, i am trying to open lan with my friend, we cant connect no matter what we do
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#3646 [18:46] <PopGoesTheBomb> My minecraft login is not working
#3647 [18:46] <Extreme> anon: If you both are on the same network, make sure that both of you have your firewalls disabled.
#3648 [18:46] <PopGoesTheBomb> it is continously saying, invalid username or password
#3649 [18:46] <PopGoesTheBomb> i already know my firewall is disabled
#3650 [18:46] <anon> we do, but is it because his computer is a 64x and mine is a 32x?
#3651 [18:46] <PopGoesTheBomb> they told me to wait three hours, and its been 3
#3652 [18:47] <PopGoesTheBomb> its a mac, and it i x64
#3653 [18:47] <anon> it says something like java has timed out, i can find there lan but when i open lan, they cant find mine
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#3655 [18:47] <PopGoesTheBomb> its saying invalid login, please try again later, nothing is working though
#3656 [18:48] <Extreme> anon: No.
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#3659 [18:48] <PopGoesTheBomb> and it says Invalidcredentialcheck;invalid credentials
#3660 [18:48] <Blossom> Anon
#3661 [18:48] <PopGoesTheBomb> ANON plz help
#3662 [18:48] <anon> yes?
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#3664 [18:49] <PopGoesTheBomb> SO CAN SOMEONE PLEASE HELP ME
#3665 [18:49] <anon> try using your email address as your username
#3666 [18:49] <PopGoesTheBomb> already did
#3667 [18:49] <Blossom> I lost you will re tell me about the mod
#3668 [18:49] <PopGoesTheBomb> still no luck
#3669 [18:49] <Extreme> ??> PopGoesTheBomb login/throttle
#3670 [18:49] <Absol> PopGoesTheBomb: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#3671 [18:49] <Absol> PopGoesTheBomb: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#3673 [18:50] <PopGoesTheBomb> ah ok
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#3675 [18:50] <Extreme> anon: You have something blocking the connection, it's either a firewall running on one of the computers or the router.
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#3680 [18:51] <anon> blossom: well you want to download and install forge for the minecraft update you want, then run in through the launcher, there will be a new profile called forge, once you run it. download the herobrine mod for that update as well and go to %appdata% then .minecraft then put the mod into the mods folder
#3681 [18:52] <anon> the mod page should tell you how to activate herobrine into your world
#3682 [18:52] <anon> thanks extreme, ill try that
#3683 [18:52] <Blossom> Ok thank you so much
#3684 [18:53] <anon> no problem
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#3689 [19:03] <DestroyerGamer> alguem da mojang on pra me ajudar se tiver q q eu fui hackeado ;(
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#3692 [19:06] <DestroyerGamer> vc e da mojang ?
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#3701 [19:19] <Alan_Craaft> http://paste.ubuntu.com/12965496/
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#3706 [19:22] <adrrocks> I can't play minecraft on win 10. i am having some sort of driver problems. does anyone know what i should do? http://paste.ubuntu.com/12957877/
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#3708 [19:24] <Alan_Craaft> http://paste.ubuntNecesito ayuda con esto http://paste.ubuntu.com/12965496/
#3709 [19:25] <adrrocks> I can't play minecraft on win 10. i am having some sort of driver problems. does anyone know what i should do? here is my directx diagnostic report http://paste.ubuntu.com/12957877/
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#3711 [19:27] <adrrocks> what does pixel format not accelerated mean?
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#3716 [19:28] <Enderkid100> Upon initial launch, I am receiving the Lack of updated graphics drivers" error. I've run the Intel(R) Driver Update Utility but it says there is no update. See here for specs: http://paste.ubuntu.com/12965765/
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#3718 [19:30] <staciepeck> I need help with the screen resolution of my game and I am also running into a issue with my software and in game play features that are messed up
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#3720 [19:31] <staciepeck> Is anyone here that can help with my issue?
#3721 [19:31] <blockhead998> i want to change my security questions.
#3722 [19:32] <blockhead998> i need to change my security questions.
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#3724 [19:38] <blockhead998> heeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeellllllllllllllllllllllllllllllllllllllllllllpppppppppppppppppppppppppppp
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#3726 [19:40] <blockhead998> i need to change my security questions.
#3727 [19:40] <Janet159> http://paste.ubuntu.com/12965947/ unable to play minecraft uploaded new graphic drivers
#3728 [19:40] <GreyVulpine> Janet159 - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#3729 [19:40] <GreyVulpine> blockhead998 - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#3730 [19:42] <blockhead998> Thank you.
#3731 [19:42] <Janet159> so minecraft does not support windows 10?
#3732 [19:42] <GreyVulpine> Janet159 - Minecraft runs under Windows 10. Your computer's intel G41 integrated video chipset, unfortunately, does not have windows 10 drivers available
#3733 [19:43] <Janet159> so am I able to get a refund if I am unable to switch my operating system?
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#3735 [19:43] <GreyVulpine> Janet159 - See: https://help.mojang.com/customer/portal/articles/359338
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#3739 [19:45] <blockhead998> oi
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#3742 [20:00] <Zeke123> i cant log in to minecraft even doe password is right i even did a pasws reset and pass wont work
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#3744 [20:03] <BChewy> hi
#3745 [20:03] <BChewy> my minecraft crashes at login and apparently it's something to do with the drivers
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#3752 [20:10] <star_biker> anyone here that can help me?
#3753 [20:10] <star_biker> Ok AuBot so how do I check the trends ive posted?
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#3757 [20:11] <star_biker> how do I check the trends ive posted on here
#3758 [20:11] <Doctorwhofan113> I need help with making a minecraft accounr
#3759 [20:11] <Doctorwhofan113> *account
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#3761 [20:14] <Doctor> i need help with a minecraft account
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#3766 [20:26] <Ave> I need help with my Minecraft it keeps crashing.
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#3768 [20:27] <Ave> I need help with my Minecraft
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#3778 [20:31] <Hay> My minecraft launcher will not work. It says the pixels cant load. http://paste.ubuntu.com/12966766/
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#3782 [20:32] <Hay> My minecraft launcher will not work http://paste.ubuntu.com/12966766/
#3783 [20:38] <Hay> please help
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#3787 [20:41] <battleKid04> when will a new update come for console
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#3789 [20:43] <battleKid04> who is this
#3790 [20:44] <battleKid04> minecraft is so fun
#3791 [20:53] * battleKid04 [battleKid04@notlogged] has joined #minecrafthelp
#3792 [20:54] <battleKid04> hello
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#3795 [20:57] * VivionYT [VivionYT@notlogged] has joined #minecrafthelp
#3796 [20:57] <VivionYT> hello
#3797 [20:57] <VivionYT> are u a robot
#3798 [20:57] <VivionYT> talk damn you
#3799 [20:58] <VivionYT> hello!??!!?!?!?
#3800 [20:58] <VivionYT> login problems
#3801 [20:58] <njhelplessdad> hi - just downloaded the latest OS X - el Capitain, and minecraft will not launch. no specific error but after i hit play it just does nothing. tried using Linux downloader and updating Java but still having same issue. Any thoughts?
#3802 [20:58] <njhelplessdad> hi - just downloaded the latest OS X - el Capitain, and minecraft will not launch. no specific error but after i hit play it just does nothing. tried using Linux downloader and updating Java but still having same issue. Any thoughts?
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#3804 [20:59] <VivionYT> goddamnit this is pointless
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#3806 [21:00] <VivionYT> this is mutha fucking pointless
#3807 [21:00] <Absol> VivionYT: Please keep it civil
#3808 [21:00] <VivionYT> anyone help me
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#3812 [21:04] <Jasmine> What login problems?
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#3815 [21:06] <GingerStud69> My minecraft.net login id just stopped working. what do i do?
#3816 [21:07] <Andrio> What happens when you try to use it?
#3817 [21:07] <GingerStud69> it tells me my login id is incorrect even though i was just logging in with it yesterday
#3818 [21:08] <Andrio> ok
#3819 [21:08] <Andrio> What's the username?
#3820 [21:08] <GingerStud69> i use my email
#3821 [21:09] <Andrio> ok
#3822 [21:09] <GingerStud69> thilmany.t@hotmail.com
#3823 [21:09] <Andrio> Have you tried resetting the password?
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#3825 [21:09] <GingerStud69> its not the password. i know my password
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#3827 [21:10] <Andrio> mm
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#3832 [21:21] <FullyCrafted> Hey i cant login to my minecraft servers
#3833 [21:22] <FullyCrafted> please respond
#3834 [21:22] <FullyCrafted> it says servers down for maintenance type of thing
#3835 [21:22] <FullyCrafted> im going to wait for a response
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#3837 [21:27] <spicerg> how to fix java.lang.nullpointerexpection
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#3840 [21:35] <Superdeath> I am having troubles with minecraft, it saying that my pixels are not up to date. I have checked my windows updates, with it saying that there are no updates available, and I have not found any other solution
#3841 [21:35] <Andrio> ??> Superdeath win/DXDiag
#3842 [21:35] <Absol> Superdeath: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#3845 [21:36] <jimmypokemon> gi
#3846 [21:36] <jimmypokemon> hi
#3847 [21:36] <jimmypokemon> Pixel formot doesn't work
#3848 [21:37] <jimmypokemon> dxdiag thing link:
#3849 [21:37] <jimmypokemon> http://paste.ubuntu.com/12967386/
#3850 [21:37] <jimmypokemon> Please help
#3851 [21:38] <Andrio> jimmypokemon, I'm afraid your graphics hardware is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#3852 [21:38] <jimmypokemon> aw
#3853 [21:38] <jimmypokemon> ok
#3854 [21:38] <jimmypokemon> thanks
#3855 [21:38] <Andrio> mm
#3856 [21:38] * Only1Transporter [Only1Transporter@notlogged] has joined #minecrafthelp
#3857 [21:38] <jimmypokemon> Is it supported on the windows 10 beta?
#3858 [21:38] <Only1Transporter> no
#3859 [21:38] <Only1Transporter> its my account
#3860 [21:39] * jimmypokemon [jimmypokemon@notlogged] has quit. (Client Quit)
#3861 [21:39] <Only1Transporter> I need help with my account for some reason i have changed the password 3 times and it still will not let me log in
#3862 [21:40] <Andrio> ??> Only1Transporter login/throttle
#3863 [21:40] <Absol> Only1Transporter: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#3864 [21:40] <Absol> Only1Transporter: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#3865 [21:41] <Only1Transporter> ok
#3866 [21:41] <Only1Transporter> i will wait in this chat
#3867 [21:42] <Andrio> All right.
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#3871 [21:46] <dan_> i have a problem with mi mojang account, ive changed the password 3 times already and I still can't log in
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#3881 [22:08] <Only1Transporter> @andrio
#3882 [22:08] <Andrio> Only1Transporter
#3883 [22:08] <Only1Transporter> has it been 3 hours i am sorry i should know this but my clock is wrong
#3884 [22:10] <Andrio> 30 minutes.
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#3887 [22:23] * Oldrebel [Oldrebel@notlogged] has joined #minecrafthelp
#3888 [22:23] <Oldrebel> Hello
#3889 [22:25] <Oldrebel> I cant sign in to my minecraft account i changed the password and it want let me sign in
#3890 [22:26] * Panda_ [Panda_@notlogged] has joined #minecrafthelp
#3891 [22:27] <Andrio> ??> Oldrebel login/throttle
#3892 [22:27] <Absol> Oldrebel: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#3893 [22:27] <Absol> Oldrebel: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#3894 [22:27] <Panda_> My mojang account email has been changed to a email thats not mine and i can't change it back
#3895 [22:27] * KillazInc [KillazInc@notlogged] has joined #minecrafthelp
#3896 [22:28] <KillazInc> yooo
#3897 [22:28] <KillazInc> have problems logging in Mojang
#3898 [22:29] <Andrio> what problems?
#3899 [22:29] <Andrio> ??> Panda_ account/send-email
#3900 [22:29] <KillazInc> well i havent played minecraft in ages, so go to minecraft.net
#3901 [22:29] <Absol> Panda_: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#3902 [22:29] <Absol> Panda_: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#3903 [22:30] * Oldrebel [Oldrebel@notlogged] has quit. (Quit: Web client closed)
#3904 [22:30] <KillazInc> and they tell me they migrated my account to Mojang
#3905 [22:30] <Andrio> Did you do that?
#3906 [22:30] * kusanagi [kusanagi@notlogged] has quit. (Ping timeout: 190 seconds)
#3907 [22:31] <KillazInc> i never migrated it too mojang no
#3908 [22:31] <KillazInc> Mojang wanted me to log in using my email this time and i reset the password
#3909 [22:32] <Andrio> Did that work?
#3910 [22:32] <KillazInc> i reset password and tried to log in but cant. Get an error saying: Error! Unknown e-mail address or password.
#3911 [22:32] <KillazInc> did what work?
#3912 [22:32] <Andrio> ok
#3913 [22:32] <Andrio> Was the password reset successful?
#3914 [22:32] <KillazInc> yes
#3915 [22:32] <Andrio> All right.
#3916 [22:32] <Andrio> ??> KillazInc login/throttle
#3917 [22:32] <KillazInc> it said rest successfully in green font
#3918 [22:33] <Absol> KillazInc: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#3919 [22:33] <Absol> KillazInc: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#3920 [22:34] <KillazInc> ok reset it for the 4th time
#3921 [22:34] <KillazInc> 3 hours? siiigh
#3922 [22:34] <Andrio> mm
#3923 [22:34] <KillazInc> better start learning about updates then xD
#3924 [22:35] <KillazInc> do i get minecraft storymode or is that an entirely seperate thing?
#3925 [22:35] <Andrio> It is a separate thing, yeah.
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#3927 [22:36] <KillazInc> can i link my minecraft account with steam?
#3928 [22:36] <Andrio> No.
#3929 [22:37] <KillazInc> Thanks Andrio u been great help
#3930 [22:37] <Andrio> no problem. :-)
#3931 [22:37] <KillazInc> how do u know all this stuff by the way?
#3932 [22:38] <Andrio> Partly from other people here, partly from my own experience.
#3933 [22:38] <KillazInc> d u play vanilla minecraft or do u use mods?
#3934 [22:38] <Andrio> Vanilla, usually.
#3935 [22:39] <Andrio> I'd like to learn how to mod Minecraft, but... not much time right now.
#3936 [22:39] <KillazInc> me and my friends usedto mod it
#3937 [22:39] <Andrio> Nice
#3938 [22:39] <KillazInc> mostly tekkit and graphic mods so it wasnt too harsh on the eyes u know xD
#3939 [22:40] <KillazInc> lighting and high res texture mods
#3940 [22:40] <Andrio> A resource pack wasn't enough?
#3941 [22:40] <Andrio> You don't need a mod for high-res textures any more.
#3942 [22:40] <KillazInc> u serious?
#3943 [22:40] <Andrio> yeah.
#3944 [22:40] <Wilps> What could be the problem. I changed my password, and I enter a new password and I wrote: Error! Unknown e-mail address or password. I changed again now copy the password. And Paste. Then he copied and pasted. And in the end again the exact same problem. Password I've got to go and try immediately. https://account.mojang.com/login I enter the same email that comes in the link to the password recovery. What am i doing wrong?
#3945 [22:41] <Andrio> ??> Wilps login/throttle
#3946 [22:41] <Absol> Wilps: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#3947 [22:41] <Absol> Wilps: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#3948 [22:41] <KillazInc> dam mojang xD
#3949 [22:42] <KillazInc> but i want to play NEEOOOWW!!! xD
#3950 [22:42] <Andrio> I'm sorry about that.
#3951 [22:42] <Andrio> Also, we aren't Mojang.
#3952 [22:42] <KillazInc> not ur fault. ur names not Mojang xD
#3953 [22:43] * jjkc [jjkc@notlogged] has quit. (Quit: Web client closed)
#3954 [22:43] <KillazInc> KillazInc rolls 20. Slaps Mojang for 124 damage.
#3955 [22:43] * Ryan_ [Ryan_@notlogged] has joined #minecrafthelp
#3956 [22:44] <Andrio> That's a powerful slap...
#3957 [22:44] <KillazInc> ya its a 20. thats critical and double damage...
#3958 [22:45] <KillazInc> so ok they updated cleaner res textures
#3959 [22:45] <KillazInc> are there lighting mods in it too? xD
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#3961 [22:45] <KillazInc> ohhh i loved the lightingm ods
#3962 [22:45] <Andrio> Mm
#3963 [22:45] <Andrio> I don't know those.
#3964 [22:46] <KillazInc> the sun looked real. the grass and trees blew slowly in the breeze
#3965 [22:46] <KillazInc> made me all stary eyed
#3966 [22:47] <Andrio> :-)
#3967 [22:48] <KillazInc> Here dont jizz ur pants: https://www.youtube.com/watch?v=K99bqQORaq0
#3968 [22:48] <Absol> KillazInc: Please keep it civil
#3969 [22:49] <KillazInc> thats with vanilla textures
#3970 [22:59] <KillazInc> what version is minecraft at now?
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#3974 [23:04] * vitplays__ [vitplays__@notlogged] has joined #minecrafthelp
#3975 [23:04] <vitplays__> oi
#3976 [23:05] <vitplays__> estou com o minecraft
#3977 [23:05] <vitplays__> eae instalei mods
#3978 [23:05] <vitplays__> depois que coloquei o decocraft
#3979 [23:06] <vitplays__> tipo
#3980 [23:06] <vitplays__> abre o jogo
#3981 [23:06] <vitplays__> e tudo mais
#3982 [23:06] <vitplays__> agora quando vou entrar em algum mundo salvo
#3983 [23:07] <vitplays__> nao quer abrir
#3984 [23:07] <vitplays__> porque??
#3985 [23:08] <vitplays__> possivel?
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#3988 [23:14] <Skylord_Milkyway> so, I reset my mojang password and I just can't login now. And I've reset it and tried to log in multiple times
#3989 [23:15] <Anna> ??> Skylord_Milkyway login/throttle
#3990 [23:15] <Absol> Skylord_Milkyway: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#3991 [23:15] <Absol> Skylord_Milkyway: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#3992 [23:16] <Skylord_Milkyway> thank you
#3993 [23:16] <Skylord_Milkyway> thank you
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#3998 [23:23] <will> Hello. My account has locked me out of it. I know the username and email address and password because i was just playing yesterday, but today it said my password was incorrect (i put it in carefully several times) I then proceeded to reset my password two different times and even with the new passwords, minecrat still said my password was incorrect.
#3999 [23:25] <webrosc> ??> will login/throttle
#4000 [23:25] <Absol> will: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#4001 [23:25] <Absol> will: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#4002 [23:26] <will> I will try this, but I am pretty sure I put my password in correctly the first time. What would you suggest if it continues to do the same thing after waiting 3 hours
#4003 [23:29] <Andrio> I'd try resetting the password again, and failing that, email Mojang
#4004 [23:29] * Cabbageguy [Cabbageguy@notlogged] has joined #minecrafthelp
#4005 [23:29] <Cabbageguy> heyllo
#4006 [23:30] <Cabbageguy> i need help with myh account
#4007 [23:30] <will> Ok. Thanks you all for the help! I'm glad that mojang has a help line that actually knows what they are talking about
#4008 [23:30] <Andrio> mm
#4009 [23:30] <Cabbageguy> mojang has a help line?
#4010 [23:30] <will> I'm talking about this lol
#4011 [23:30] <Andrio> No, but there is this place
#4012 [23:31] <Andrio> What's the problem with your account?
#4013 [23:32] <Cabbageguy> i got hacked and the email on file i dont have access to and the transaction id i dont have and the password is the thing that got hacked so i obviously dont have that
#4014 [23:32] <Cabbageguy> just the username
#4015 [23:32] <Andrio> Do you know what the email address on file is?
#4016 [23:33] <Cabbageguy> yes
#4017 [23:33] <Andrio> OK
#4018 [23:33] <Andrio> Try having it changed here: https://account.mojang.com/changeemail/request
#4019 [23:34] <Cabbageguy> i put my old and new email and i get this An error occurred. Could not load security challenge.
#4020 [23:36] <Andrio> According to help.mojang.com, that's caused by a server outage...
#4021 [23:36] <Andrio> Anyway
#4022 [23:36] <Andrio> If it doesn't work, you can email Mojang
#4023 [23:36] <Andrio> ??> Cabbageguy account/send-email
#4024 [23:36] <Absol> Cabbageguy: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#4025 [23:36] <Absol> Cabbageguy: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#4026 [23:37] <Cabbageguy> on help.mojang.com it says servers are up
#4027 [23:37] <Andrio> Yeah
#4028 [23:38] <Cabbageguy> ill shoot them an email and see what happens
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#4031 [23:41] <Cabbageguy> thanks 4 ur help
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#4033 [23:42] <Ibomb> Minecraft is having an error running a loopback socket pls help
#4034 [23:42] <Ibomb> sorry not running, creating
#4035 [23:52] * Crossbar18 [Crossbar18@notlogged] has joined #minecrafthelp
#4036 [23:52] <Crossbar18> hello
#4037 [23:52] <Crossbar18> any1 there
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#4040 [23:54] <Crossbar18> hello any1 ther
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