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#2 [00:01] <kia_cat> wow. I'm an idiot. Thanks so much!
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#9 [00:34] <ef> help
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#12 [00:40] <mastachief117> Good evening. my minecraft in not leeting me connect to my favroite server. I know it is up becuase I have asked other players on the servers website. Now they did do an update earlier this evening and I have not been able to connect since. The error I get when trying to connect is as follows: Internal Exception: java.io.IOException: n existion connection was forcibly closed by the remote host.... Now I can connect to other servers just fine just
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#14 [01:01] <Prince_Zuko> My minecraft keeps returning with an error after I press play. I have no idea if there's something wrong with my graphics. This is what my DxDiag report looks like http://paste.ubuntu.com/13512609/
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#16 [01:02] <BCYTECH> i have a problem when i want to lauch minecraft
#17 [01:02] <BCYTECH> launch
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#19 [01:03] <BCYTECH> Can somebody look up for this? http://paste.ubuntu.com/13512618/
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#21 [01:04] <mastachief117> How long does one usualy have to wait ?
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#24 [01:09] <NGC6205> I am trying to do a parkour course, is it even possible to jump up one block from within a two block high indentation?
#25 [01:10] <mastachief117> yes but it's quite difficult
#26 [01:10] <mastachief117> I am still waitting for some help on my question as well
#27 [01:12] <Andrio> mastachief117, maybe their 'update' requires you to use a different version of Minecraft.
#28 [01:13] <Andrio> Have you asked about it on their website?
#29 [01:13] <mastachief117> No I don't think so ... it was just updating plugins and such I believe but I will ask
#30 [01:15] <mastachief117> No it did not change the minecraft version.
#31 [01:17] <mastachief117> Any other ideas?
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#33 [01:18] <Andrio> Is your client vanilla?
#34 [01:18] <mastachief117> yes
#35 [01:18] <Andrio> hm
#36 [01:18] <YogiBear> i need to know about the software that allows me to view the minecraft map
#37 [01:18] <YogiBear> pc version
#38 [01:19] <mastachief117> Could it be just because of my latency issues?.. becuse I use sattilite internet and I have gotten this error before but it fixes itself when I restart my game just not this time
#39 [01:20] <YogiBear> also what is a desert temple?
#40 [01:21] <YogiBear> I got it, the software's Amidst, I got stuck on Amistad lol
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#43 [01:23] <mastachief117> Im juts going to go to bed and hope it works tomorrow I'm too tired to mess with it anymore tonight
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#58 [02:34] <ShimyPT> Hey, i have some problems with my Launcher , i can´t oin cause he say im lost connection or my minecraft its blocked what wrong ?
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#65 [03:08] <ineedhelp> hello
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#70 [03:19] <sivart> org.lwjgl.LWJGLException: Pixel format not accelerated
#71 [03:22] <sivart> I do not know what to do it says there was an error trying to render aspects of the game.
#72 [03:37] <sivart> all of my graphics drivers are up to date as well
#73 [03:42] * anthon707 [anthon707@notlogged] has joined #minecrafthelp
#74 [03:43] <sivart> . . . . . . . . . .
#75 [03:43] <anthon707> http://paste.ubuntu.com/13513390/
#76 [03:43] <anthon707> Please help
#77 [03:43] <sivart> yeah i have the same problem
#78 [03:44] <anthon707> Anyone can solve this problem?
#79 [03:44] <sivart> i dont think anybody is here
#80 [03:44] <sivart> sorry
#81 [03:45] <anthon707> Windows 10 kinda sucks and not at the same time
#82 [03:45] <sivart> what OS are you running?
#83 [03:46] <sivart> have you tried updating your graphics drivers?
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#87 [03:50] <anthon707> Yes I did
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#91 [04:43] <adam> Isn't the bot ExtremeBot here?
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#94 [04:44] <adam> .mcping 46.117.158.75
#95 [04:44] <ExtremeBot> adam: 46.117.158.75:25565 is up! There are currently 0 out of 20 players, running 1.8.6 (47); with a latency of 0.205s and an MOTD of "Mineplex-Server!".
#96 [04:49] * Kim_ [Kim_@notlogged] has joined #minecrafthelp
#97 [04:49] <Kim_> how to fix java.lung.nullpointerexeption
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#100 [04:58] <WaltManny> hello
#101 [04:59] <WaltManny> fuck
#102 [04:59] <Absol> WaltManny: Please keep it civil
#103 [04:59] <WaltManny> fuck
#104 [04:59] * Absol kicked WaltManny from #minecrafthelp (Reason: altManny :Keep it civilized, you are just a human)
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#106 [05:03] <elegiggle> I want to host a turf wars mini game on my own server how can i do that like.. bukkit or... what
#107 [05:08] <Andrio> There's no version of Bukkit for Minecraft 1.8, sadly
#108 [05:09] <elegiggle> well on my server I have this thing called craftbukkit
#109 [05:09] <elegiggle> If you cant tell I dont know anything about uhhh.. server stuff
#110 [05:09] <elegiggle> I just want to host this mini game so I can play with my viewers
#111 [05:09] <elegiggle> turf wars
#112 [05:09] <elegiggle> is there a way I can do that
#113 [05:18] * Saurier [Saurier@notlogged] has joined #minecrafthelp
#114 [05:23] <Andrio> Do you know basically how a server works?
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#116 [05:25] * mateus2008 [mateus2008@notlogged] has joined #minecrafthelp
#117 [05:25] <mateus2008> yellow
#118 [05:25] <elegiggle> so yeah if anyone knows how I can host a turf wars server please tell me thanks
#119 [05:26] <mateus2008> minecraft with Error
#120 [05:26] <Andrio> ??> elegiggle MP/server-setup
#121 [05:26] <Absol> elegiggle: Lots of information about setting up a server can be found here: http://minecraft.gamepedia.com/Tutorials/Setting_up_a_server
#122 [05:30] <elegiggle> i have a server up and running I know the basics but is there some sort of plug in for this mini game
#123 [05:30] <elegiggle> I have a survival server
#124 [05:30] <elegiggle> I never even thought about uhh.. doing a mini game server
#125 [05:32] <mateus2008> OpenGL: ~~ERROR~~ RuntimeException: No OpenGL context found in the current thread.
#126 [05:32] <Andrio> Possibly
#127 [05:33] <Andrio> ??> mateus2008 win/DXDiag
#128 [05:33] <Absol> mateus2008: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#129 [05:33] <mateus2008> to skip the line ?
#130 [05:34] <Saurier> Hello, i can't play Minecraft, we buy the game and alltimes it is crashed.
#131 [05:34] <Saurier> The OS is Windows 8.1 witth Java 8
#132 [05:35] <mateus2008> The operating system is Windows 7 witth Java 8.66
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#134 [05:36] <mateus2008> ???
#135 [05:36] <mateus2008> Current Language: ~~ERROR~~ NullPointerException: null
#136 [05:37] <Saurier> Hello?? Is somebody there ?
#137 [05:38] <Andrio> ??> mateus2008 win/DXDiag
#138 [05:38] <Absol> mateus2008: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#139 [05:38] <Andrio> Saurier, is there a crash report?
#140 [05:38] <Saurier> yes, i have a report.
#141 [05:39] <Andrio> May I see it?
#142 [05:39] <Andrio> ??> Saurier paste
#143 [05:39] <Absol> Saurier: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#144 [05:42] <Saurier> i have done, http://paste.ubuntu.com/13513915/
#145 [05:47] <Saurier> @Andrio, you can see it?
#146 [05:47] <Andrio> Yes...
#147 [05:47] <Andrio> I don't think I can help with that, I'm afraid.
#148 [05:47] <Andrio> Hopefully someone else can
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#150 [05:49] <Saurier> Please? I have hope i'am at the builders from the game and you can't help me???
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#155 [05:53] <Saurier> Hello?? Can I have support? I buy the game and have a lot of trouble, i clear java and minecraft and have done a new installation, but the same probs.
#156 [05:54] <Andrio> That's caused by something stopping Java from accessing the network
#157 [05:54] * har [har@notlogged] has quit. (Client Quit)
#158 [05:54] <Andrio> Usually malware or bad security software.
#159 [05:55] <Saurier> You mean i delete all from the maschine, make format C: and install all new?
#160 [05:56] <Andrio> ...no...
#161 [05:56] <Saurier> @andrio, are you a admin or a user?
#162 [05:56] <Andrio> A user.
#163 [05:56] <Saurier> OK
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#165 [05:57] <Saurier> Is this a chat only for user?
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#167 [06:02] <Saurier> @absol: can i wait for new information? Get i here support?
#168 [06:03] <GreyVulpine> Absolutely. However, it doesn't change what Andrio's told you. His advice is usually spot on.
#169 [06:03] <Andrio> o_o
#170 [06:04] <GreyVulpine> That error report you posted is indeed usually caused by security software or malware.
#171 [06:05] <Saurier> Sorry, my system has maleware / virus?
#172 [06:05] <GreyVulpine> What security software do you run?
#173 [06:05] * techno156 [techno156@notlogged] has quit. (Quit: There are those who live without living. Don't be one of those.)
#174 [06:05] <Saurier> McAfee Family Protection
#175 [06:06] <GreyVulpine> Mcafee's been known to cause this. Try disabling it temporarily to test
#176 [06:06] <Saurier> I have search for maleware, nothing found, i have test without McAfee, the same probs.
#177 [06:07] <GreyVulpine> Uninstall mcafee.
#178 [06:07] <Saurier> I can try it :-), but i think java is the prob
#179 [06:07] <GreyVulpine> Java is not the problem, your security software is
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#183 [06:21] <elegiggle> hi everyone
#184 [06:21] <elegiggle> happy thanksgiving buds
#185 [06:22] <GreyVulpine> Happy thanksgiving.
#186 [06:22] <elegiggle> so does anyone here know how I could turf wars (a mini game) on my minecraft server? Which type of like.. plug ins do I need
#187 [06:22] <GreyVulpine> We don't provide support for plugins here, unfortunately.
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#189 [06:24] <alp> help
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#192 [06:27] <elegiggle> ok even if you dont offer support for plug ins do you know if its possible to have multiple mini games on one server I have
#193 [06:28] <elegiggle> like on one map
#194 [06:28] <Andrio> I don't see why not.
#195 [06:29] <elegiggle> but like lets say one requires spigot and one requires craftbukkit
#196 [06:29] <elegiggle> i know you dont offer plug in support
#197 [06:29] <elegiggle> just wondering
#198 [06:30] <GreyVulpine> It's up to the person writing the plugin, what API they used.'
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#210 [06:41] <Beam_Thailand> I not Join server
#211 [06:43] <Beam_Thailand> Kuy Fucking God
#212 [06:43] <Absol> Beam_Thailand: Please keep it civil
#213 [06:43] <Beam_Thailand> Kuy
#214 [06:43] <Beam_Thailand> Fuck You
#215 [06:43] * Absol kicked Beam_Thailand from #minecrafthelp (Reason: eam_Thailand :Keep it civilized, you are just a human)
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#229 [07:12] <theshadow2246> hi
#230 [07:12] <Munchie_1996> So i've just done a full restore/reset of my desktop, downloaded minecraft and it seemed all fine until i tried to login/load into the game i guess.. and i've gotten some crash report saying it can't load, and i'm not too sure on why, any help or suggestions would be appreciated :)
#231 [07:13] <theshadow2246> I was looking for my minecraft.jar folder and i can't find it in my bin folder any suggestions please?
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#235 [07:22] <hypergreen> Hello??
#236 [07:23] <hypergreen> I need your help for my minecraft as everytime i log in to it it says Pixel format on on windows 10 is there any way you can help me?
#237 [07:24] <hypergreen> :)
#238 [07:24] <Clock> hypergreen, post the link to your dxdiag
#239 [07:25] <Andrio> ??> Munchie_1996 launcher/crash-log
#240 [07:25] <Absol> Munchie_1996: We need to see your crash log, which appears after a crash.
#241 [07:25] <Absol> Munchie_1996: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#242 [07:25] <hypergreen> i have done this i have my ubuntu name but have come unstuck as what to do next
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#245 [07:26] <hypergreen> are you still there
#246 [07:27] <Clock> hypergreen, post the link to your dxdiag
#247 [07:27] * sondrebn [sondrebn@notlogged] has joined #minecrafthelp
#248 [07:27] <hypergreen> ok will try that
#249 [07:27] <Andrio> did you post it?
#250 [07:27] <sondrebn> Hey, im getting the error: No OpenGL context found in the current thread.
#251 [07:28] <sondrebn> Anyone know how to fix that?
#252 [07:28] <hypergreen> ?
#253 [07:28] <hypergreen> But where on my DxDiag
#254 [07:28] <Clock> sondrebn, post the link to your dxdiag
#255 [07:29] <Clock> ??> hypergreen win/dxdiag
#256 [07:29] <Absol> hypergreen: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#257 [07:29] <hypergreen> Where?
#258 [07:29] <hypergreen> I did that
#259 [07:29] <Clock> hypergreen, ok for the 3rd time give us the link to your dxdiag
#260 [07:30] <sondrebn> https://docs.google.com/document/d/1PlOWWRBvtgpZuokL3EhYhHZ9kjnsoo5djV_7iPkiN48/edit?usp=sharing
#261 [07:30] <sondrebn> is google docs okay?
#262 [07:31] <hypergreen> do you want my ubuntu link name....sorry but just a bit confused
#263 [07:32] <Clock> hypergreen, yes, the instructions explain everything you need to know, you just have to read and follow those
#264 [07:32] * ittaykohavi [ittaykohavi@notlogged] has joined #minecrafthelp
#265 [07:32] <Clock> ??> sondrebn launcher/game-output
#266 [07:32] <Absol> sondrebn: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#267 [07:32] <Absol> sondrebn: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#268 [07:33] <hypergreen> i get what your saying but t the end it says download text do i do this....nothing happens
#269 [07:33] <Clock> sondrebn, give us the game output after having the issue
#270 [07:33] <ittaykohavi> java.lang.NullPointerException: group
#271 [07:33] <Clock> ??> ittaykohavi tools/hjt
#272 [07:33] <Absol> ittaykohavi: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#273 [07:33] <Absol> ittaykohavi: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#274 [07:33] <Andrio> hypergreen, no it doesn't.
#275 [07:33] <Andrio> That's just part of the screenshot
#276 [07:34] <Clock> someone should really remove that part of the screenshot
#277 [07:34] <sondrebn> http://paste.ubuntu.com/13514600/
#278 [07:35] <Andrio> mm
#279 [07:35] <hypergreen> Paste from HyperGreenYT at Thu, 26 Nov 2015 13:16:27 +0000
#280 [07:36] <Clock> sondrebn, ok start off downloading and installing the .exe file here https://downloadcenter.intel.com/download/25489/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-
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#284 [07:37] <BlueStoneMiner> hello
#285 [07:37] <hypergreen> Ok its downloading :D
#286 [07:37] <BlueStoneMiner> I need help with minecraft pc
#287 [07:38] <Clock> sondrebn, afterwards restart the computer and install this driver http://www.nvidia.com/download/driverResults.aspx/95561/en-us
#288 [07:38] <ittaykohavi> http://paste.ubuntu.com/13514618/
#289 [07:38] <Clock> ??> hypergreen irc/multitasking
#290 [07:38] <Absol> hypergreen: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#291 [07:39] <sondrebn> Okay, and that should fix it Clock?
#292 [07:39] <ittaykohavi> http://paste.ubuntu.com/13514618/ the text from the log scan
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#295 [07:40] <Clock> ??> ittaykohavi av/adwcleaner
#296 [07:40] <Absol> ittaykohavi: ADWCleaner is an utility to clean a PC which is infested with malware.
#297 [07:40] <Absol> ittaykohavi: Download it here: https://toolslib.net/downloads/finish/1/
#298 [07:40] <Clock> ittaykohavi, do a scan with adwcleaner ^
#299 [07:40] <Clock> sondrebn, yes
#300 [07:40] <ittaykohavi> thankyou
#301 [07:41] <sondrebn> Okay, thank you!
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#303 [07:41] <ittaykohavi> who are you? seems like your a generous good hearted computer geek. i am actually a computer geek myself!
#304 [07:41] <ittaykohavi> clock ^
#305 [07:42] <hypergreen> thanks ??
#306 [07:42] <Clock> ittaykohavi, yeah i guess...
#307 [07:43] <ittaykohavi> ^_^
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#311 [07:50] <ittaykohavi> http://paste.ubuntu.com/13514680/ after using adwcleaner because java.lang.NullPointerException: group
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#314 [07:51] <Clock> ??> ittaykohavi av/malwarebytes
#315 [07:51] <Absol> ittaykohavi: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#316 [07:51] <Absol> ittaykohavi: Download it here: http://www.malwarebytes.org/
#317 [07:51] <Clock> ittaykohavi, ok then do a scan with malwarebytes
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#320 [08:03] <Clock> alright that should hopefully stop people from trying to "download as text"
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#337 [08:43] <kingyyy> hello guys need help!½
#338 [08:44] <kingyyy> when i klick the play buton is just stops here is a report [15:27:26 INFO]: Minecraft Launcher 1.6.48 (through bootstrap 100) started on windows... [15:27:26 INFO]: Current time is Nov 26, 2015 3:27:26 PM [15:27:26 INFO]: System.getProperty('os.name') == 'Windows 7' [15:27:26 INFO]: System.getProperty('os.version') == '6.1' [15:27:26 INFO]: System.getProperty('os.arch') == 'amd64' [15:27:26 INFO]: System.getProperty('java.version
#339 [08:47] * MrAmazing553 [MrAmazing553@notlogged] has joined #minecrafthelp
#340 [08:47] <MrAmazing553> I need Help
#341 [08:48] <MrAmazing553> I cannot download the game it will not take my credit card
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#343 [08:49] * AU518987077|MD [AU518987077|MD@notlogged] has quit. (Read error: Connection reset by peer)
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#347 [08:56] <silviu> da
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#356 [09:08] <MKittyKat> hey i kinda need help with mods, everytime i work my mods it gives me this
#357 [09:08] <MKittyKat> ---- Minecraft Crash Report ---- // But it works on my machine. Time: 11/26/15 2:58 PM Description: There was a severe problem during mod loading that has caused the game to fail cpw.mods.fml.common.LoaderException: java.lang.NoClassDefFoundError: com/pahimar/ee3/api/exchange/RecipeRegistryProxy at cpw.mods.fml.common.LoadController.transition(LoadController.java:162) at cpw.mods.fml.common.Loader.initializeMods(Loader.java:695) at cpw.mods.f
#358 [09:10] <MKittyKat> can someone tell me what is this?
#359 [09:11] * GV [GV@notlogged] has joined #minecrafthelp
#360 [09:11] * GV is now known as GreyVulpine
#361 [09:11] <Clock> ??> MKittyKat mods
#362 [09:11] <Absol> MKittyKat: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#363 [09:11] <Absol> MKittyKat: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#364 [09:11] <MKittyKat> oh okay thanks
#365 [09:11] * WaffleCakez [WaffleCakez@notlogged] has joined #minecrafthelp
#366 [09:12] <WaffleCakez> I'm getting a Minidumps error running win8.1 and Minecraft 1.8.8
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#368 [09:12] <WaffleCakez> anyone know fhb fix
#369 [09:12] <WaffleCakez> the fix
#370 [09:12] <Clock> ??> WaffleCakez launcher/game-output
#371 [09:12] <Absol> WaffleCakez: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#372 [09:12] <Absol> WaffleCakez: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#373 [09:13] * josanrub [josanrub@notlogged] has joined #minecrafthelp
#374 [09:14] <WaffleCakez> ok i'll run it again and post it here give me a second
#375 [09:14] * z3rk3n [z3rk3n@notlogged] has joined #minecrafthelp
#376 [09:15] <z3rk3n> hello, is there a mojang support member here?
#377 [09:15] <Clock> ??> z3rk3n info/volunteer
#378 [09:15] <Absol> z3rk3n: The people in this channel offering assistance have no affiliation with Mojang, and are volunteering their time.
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#380 [09:16] <z3rk3n> do u know where i can get help about my payment etc.? i got a key but its already in use
#381 [09:16] <GreyVulpine> z3rk3n - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#382 [09:16] <Clock> ??> z3rk3n account/send-email
#383 [09:16] <Absol> z3rk3n: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#384 [09:16] <Absol> z3rk3n: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#386 [09:16] <z3rk3n> thanks guys
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#389 [09:18] <WaffleCakez> Completely ignored arguments: [--nativeLauncherVersion, 286] [09:13:33] [Client thread/INFO]: Setting user: WaffleCakez [09:13:33] [Client thread/INFO]: (Session ID is token:36ec8b33523746ae87fe83b05d439f1d:cdd89a10443c4a2fb7a0fbfd7c8aada1) [09:13:37] [Client thread/INFO]: LWJGL Version: 2.9.4 [09:13:39] [Client thread/INFO]: Reloading ResourceManager: Default [09:13:41] [Sound Library Loader/INFO]: Starting up So
#390 [09:19] <GreyVulpine> WaffleCakez - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#391 [09:19] <umutbender> frdg fnhfj nhj vfgggghjklb
#392 [09:19] <umutbender> guıjf ytufnut y bhv
#393 [09:19] <umutbender> yggggggggggggggbf
#394 [09:19] * GreyVulpine kicked umutbender from #minecrafthelp (Reason: mutbender :Go away.)
#395 [09:19] <WaffleCakez> http://paste.ubuntu.com/13515440/
#396 [09:20] <WaffleCakez> getting the log now
#397 [09:21] <GreyVulpine> Ah, could you try version 1.7.2 via the launcher? Open up Minecraft. Before hitting Play, go to "Edit Profile" in the lower left. Next to "Use Version", select "version 1.7.2". Save the profile, then try minecraft
#398 [09:22] <CubeTheThird> WaffleCakez, you're on windows 8.1 ?
#399 [09:22] <WaffleCakez> yes
#400 [09:22] <CubeTheThird> WaffleCakez, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#401 [09:22] <WaffleCakez> looks like 1.7.2 launched
#402 [09:23] <CubeTheThird> really? intereseting...
#403 [09:23] * GreyVulpine nods
#403 [09:23] <GreyVulpine> 1.7.2 will work for Intel 4 series on Windows <10.
#404 [09:23] <WaffleCakez> so am i stuck with 1.7.2
#405 [09:23] <GreyVulpine> Until you can upgrade your computer, 1.7.2 will work for now.
#406 [09:23] <WaffleCakez> ok
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#408 [09:24] <WaffleCakez> my computer is a laptop so graphics card upgrade is not going to happen
#409 [09:24] <GreyVulpine> Unfortunately, yeah.
#410 [09:24] <WaffleCakez> i can upgrade to windows 10
#411 [09:24] <CubeTheThird> or, please change your name with /nick <newname>
#412 [09:24] <GreyVulpine> WaffleCakez - That would cause even more issues.
#413 [09:24] <WaffleCakez> would that allow me to run newer versions of minecraft
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#415 [09:24] <WaffleCakez> ok
#416 [09:24] <WaffleCakez> it's an older computer
#417 [09:25] <WaffleCakez> thanks for your help
#418 [09:25] <GreyVulpine> WaffleCakez - Indeed. Time to look into a newer computer.
#419 [09:25] * GreyVulpine tips hat
#419 [09:25] <WaffleCakez> well it's new to me
#420 [09:25] <WaffleCakez> maybe in a few years
#421 [09:25] <WaffleCakez> this will have to do for nwo
#422 [09:25] <WaffleCakez> now
#423 [09:26] <WaffleCakez> thanks so much
#424 [09:27] * CubeTheThird kicked or from #minecrafthelp (Reason: r :use a different name)
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#436 [09:53] <lanierboy> it wont let me purchase the game
#437 [09:54] * Paddy [Paddy@notlogged] has joined #minecrafthelp
#438 [09:54] <CubeTheThird> lanierboy, what happens when you try?
#439 [09:54] <lanierboy> it keeps telling me to check my card info and i have
#440 [09:55] <CubeTheThird> lanierboy, what kind of card are you using?
#441 [09:55] <Paddy> my game keeps crashing saying i am out of memory, i have followed all instructions on the webpage, allocated more RAM. The OS is windows 8, i have 6gb of RAM and have increased minecrafts allocation amount, yet it still isn't working
#442 [09:56] <CubeTheThird> Paddy, are you using mods or resource packs?
#443 [09:56] <Paddy> no mods, but i think there are some resource packs
#444 [09:56] <CubeTheThird> Paddy, In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
#445 [09:57] <Paddy> done
#446 [09:57] <lanierboy> visa
#447 [09:57] <CubeTheThird> Paddy, open the resourcepacks folder
#448 [09:57] <CubeTheThird> lanierboy, is it pre-paid?
#449 [09:57] <Paddy> done
#450 [09:58] <CubeTheThird> Paddy, what packs do you have there?
#451 [09:58] <lanierboy> no bank card
#452 [09:59] <CubeTheThird> lanierboy, ok. Contact your bank and make sure they aren't blocking international purchases to Sweden
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#454 [09:59] * xX_addiXx [xX_addiXx@notlogged] has joined #minecrafthelp
#455 [09:59] <lanierboy> did that
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#457 [09:59] <Paddy> John Smith Legacy 1.7.10.v.1.2.21 and Pure BD Craft 512x MC18
#458 [10:00] <CubeTheThird> Paddy, figured as much. remove Pure BD Craft 512x MC18
#459 [10:00] <Paddy> done
#460 [10:00] <CubeTheThird> Paddy, that one requires a ton of RAM, plus a powerful graphics card
#461 [10:00] <CubeTheThird> Paddy, after that you should be good
#462 [10:00] <Paddy> ah thank you very much! I'm never letting my nephew play it again!
#463 [10:00] <CubeTheThird> haha
#464 [10:00] <Paddy> i'll try launch now
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#466 [10:01] <Paddy> working now, thanks for the help
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#469 [10:02] <CubeTheThird> glad it works
#470 [10:02] * Paddy [Paddy@notlogged] has quit. (Quit: Web client closed)
#471 [10:02] <CubeTheThird> lanierboy, if you've already done that, can you try using a different web browser?
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#477 [10:16] * Linus_neupro [Linus_neupro@notlogged] has joined #minecrafthelp
#478 [10:16] <Linus_neupro> Hi
#479 [10:16] <CubeTheThird> hello Linus_neupro
#480 [10:17] <Linus_neupro> Hast du eine Frage ???
#481 [10:17] <CubeTheThird> Linus_neupro, we only speak English here
#482 [10:18] <Linus_neupro> Wieso ?
#483 [10:18] <CubeTheThird> ??> Linus_neupro lang/de
#484 [10:18] <Absol> Linus_neupro: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
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#487 [10:21] <Linus_neupro> What so you think is the best way to host am Minecraft Server free
#488 [10:21] <CubeTheThird> Linus_neupro, you can host one yourself
#489 [10:21] <CubeTheThird> ??> Linus_neupro mp/server-setup
#490 [10:21] <Absol> Linus_neupro: Lots of information about setting up a server can be found here: http://minecraft.gamepedia.com/Tutorials/Setting_up_a_server
#491 [10:22] <Linus_neupro> I now bunt the portfreigabe is not working
#492 [10:23] <CubeTheThird> Linus_neupro, you forwarded port 25565 to your local IP address?
#493 [10:25] <Linus_neupro> I now i have watschend Millions of Videos about setting up a mine craft server but my router doesn't won't to
#494 [10:25] <CubeTheThird> Linus_neupro, were you able to connect to the server?
#495 [10:26] <Linus_neupro> From home Button mit from my friends home
#496 [10:26] <Linus_neupro> Not
#497 [10:26] <CubeTheThird> Linus_neupro, are you connecting from the same computer or a different one?
#498 [10:27] <Linus_neupro> Ehen i connect from a different Computer ist dosent working
#499 [10:28] <CubeTheThird> Linus_neupro, in the server.properties file, did you put something in the server-ip line?
#500 [10:29] <Linus_neupro> Yes 192.168.1.8
#501 [10:29] <Chromaryu> no. Empty that line
#502 [10:29] <CubeTheThird> Linus_neupro, remove that. the server-ip should be blank
#503 [10:30] <Linus_neupro> I have tried it gehen i can only go online from my hone but i Wont to make a Public Server
#504 [10:31] <CubeTheThird> Linus_neupro, you forwarded port 25565 to 192.168.1.8 ?
#505 [10:31] <Linus_neupro> Yes
#506 [10:32] <CubeTheThird> Linus_neupro, did you make sure Windows Firewall is not blocking java?
#507 [10:32] <Linus_neupro> I have a iMac
#508 [10:32] <CubeTheThird> ah ok
#509 [10:33] <CubeTheThird> Linus_neupro, what IP address did you use to connect at your friend's home?
#510 [10:33] <Linus_neupro> The iP-Adresse from www.wieistmeineip.de
#511 [10:34] <CubeTheThird> Linus_neupro, 95.91.208.172 ?
#512 [10:34] <Linus_neupro> but I have checket The firewalk
#513 [10:34] <Linus_neupro> I and you dosent have The same
#514 [10:35] <CubeTheThird> Linus_neupro, is your server running right now?
#515 [10:35] * Linus_neupro_ [Linus_neupro_@notlogged] has joined #minecrafthelp
#516 [10:36] <Linus_neupro_> Sorry my Browser crashed
#517 [10:36] <CubeTheThird> Linus_neupro_, is your server running right now?
#518 [10:37] <Linus_neupro_> Should i Start ir
#519 [10:37] <Linus_neupro_> ???
#520 [10:37] <CubeTheThird> Linus_neupro_, yes, that way we can test
#521 [10:37] <Linus_neupro_> Ok Moment
#522 [10:37] * Chromaryu is now known as Chroma
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#524 [10:39] <Linus_neupro_> Sorry i am nötig allowed to Start my computer
#525 [10:40] <MeninaPassos> http://paste.ubuntu.com/13516203/
#526 [10:40] <Linus_neupro_> Why should we louck there
#527 [10:40] <Linus_neupro_> Menina
#528 [10:41] <CubeTheThird> MeninaPassos, you did not paste the complete report onto the website
#529 [10:41] * MeninaPassos [MeninaPassos@notlogged] has quit. (Client Quit)
#530 [10:41] <Linus_neupro_> What report
#531 [10:41] * Delaxarnyazer [Delaxarnyazer@notlogged] has quit. (Ping timeout: 378 seconds)
#532 [10:42] <Linus_neupro_> ???
#533 [10:42] <CubeTheThird> Linus_neupro_, that was not for you
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#537 [10:44] <Linus_neupro_> Hi
#538 [10:44] <CubeTheThird> Linus_neupro_, did you start your server?
#539 [10:44] <cjriley> hi, havig problems with a socket error 87
#540 [10:44] <CubeTheThird> cjriley, what anti-virus and firewall software do you have?
#541 [10:44] <Chroma> ?? irc/multitasking
#542 [10:44] <Absol> irc/multitasking: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#543 [10:44] <Linus_neupro_> No I cant
#544 [10:45] <cjriley> windows firewall and norton
#545 [10:46] <Linus_neupro_> Tell me the problem cjriley
#546 [10:46] <CubeTheThird> Linus_neupro_, you can't start the server? what happens?
#547 [10:46] <cjriley> when i attempt to log in, as soon as i put my password in it gives me a can not log socket error 87
#548 [10:47] <Linus_neupro_> My mum said I are not allowed to start my computer
#549 [10:47] <CubeTheThird> cjriley, I recommend you run a malware scan
#550 [10:47] <CubeTheThird> ??> cjriley av/adwcleaner
#551 [10:47] <Absol> cjriley: ADWCleaner is an utility to clean a PC which is infested with malware.
#552 [10:47] <Absol> cjriley: Download it here: https://toolslib.net/downloads/finish/1/
#553 [10:47] <CubeTheThird> Linus_neupro_, then sorry, I can't help you then
#554 [10:47] <cjriley> awesome, thank you
#555 [10:48] <Linus_neupro_> Cjriley sorry but I donnt now error 87
#556 [10:48] <Linus_neupro_> Cube no problem :D
#557 [10:50] <Linus_neupro_> On my friends computer mine craft crashes when he is teleported on a mine craft server
#558 [10:50] <Linus_neupro_> Do you now wy
#559 [10:51] * iker [iker@notlogged] has joined #minecrafthelp
#560 [10:51] <iker> http://paste.ubuntu.com/13516358/
#561 [10:51] <Linus_neupro_> Hi
#562 [10:52] <iker> hi minecraft no run
#563 [10:52] <Linus_neupro_> Tell me a little bit information about
#564 [10:52] <iker> http://paste.ubuntu.com/13516358/
#565 [10:53] <Linus_neupro_> What's with this website
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#567 [10:54] <Linus_neupro_> Good bye
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#571 [10:56] * Ritsuka is now known as Kaname
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#573 [10:56] * Chroma is now known as Chroma|AFK
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#578 [10:59] <DeadKangaroo4> I've allocated more ram to minecraft, but the error still pops up saying theres not enough RAM
#579 [10:59] <Lutzee> DeadKangaroo4: Are you using a resource pack?
#580 [11:00] <DeadKangaroo4> No, I'm using the optifine mod
#581 [11:00] <Lutzee> ?? mods
#582 [11:00] <Absol> mods: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#583 [11:00] <Absol> mods: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#586 [11:01] * Pimp0lh0 [Pimp0lh0@notlogged] has joined #minecrafthelp
#587 [11:02] <Moongirl_> My Minecraft doesnt start..
#588 [11:02] <Moongirl_> My Minecraft doesnt start..
#589 [11:02] <Moongirl_> I dont know what to do..
#590 [11:02] <Lutzee> ??> Moongirl_ launcher/log
#591 [11:02] <Absol> Moongirl_: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#592 [11:02] <Absol> Moongirl_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#593 [11:02] <Moongirl_> ok
#594 [11:02] <Pimp0lh0> [13:52:43 INFO]: Minecraft Launcher 1.6.48 (through bootstrap 100) started on windows... [13:52:43 INFO]: Current time is Nov 26, 2015 1:52:43 PM [13:52:43 INFO]: System.getProperty('os.name') == 'Windows 10' [13:52:43 INFO]: System.getProperty('os.version') == '10.0' [13:52:43 INFO]: System.getProperty('os.arch') == 'amd64' [13:52:43 INFO]: System.getProperty('java.version') == '1.8.0_25' [13:52:43 INFO]: System.getProperty('java.vendor') == 'Orac
#595 [11:02] <Lutzee> ??> Pimp0lh0 paste
#596 [11:02] <Absol> Pimp0lh0: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#597 [11:02] <Moongirl_> http://paste.ubuntu.com/13516437/
#598 [11:03] <Pimp0lh0> http://paste.ubuntu.com/13516461/
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#603 [11:03] <Pimp0lh0> http://paste.ubuntu.com/13516461/
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#605 [11:05] <Pimp0lh0> Gente meu Minecraft não quer abrir,, eu acabei de instalar o Windows 10,,
#606 [11:06] <Lutzee> Pimp0lh0: Why are you trying to run minecraft using parrallels? The game supports OSX without using parallels
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#608 [11:07] <Pimp0lh0> VDD,, me desculpe... é q eu quis ver se rodava melhor aqui no windows
#609 [11:07] <zaber> i cant seem to log into mincraft even after resting my password 2 times.... any ideas?
#610 [11:08] <Pimp0lh0> eu quis ver se funcionava melhor aqui no parallels do que no Mac
#611 [11:08] <Lutzee> ??> Pimp0lh0 lang/de
#612 [11:08] <Absol> Pimp0lh0: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
#613 [11:08] * waltagun [waltagun@notlogged] has joined #minecrafthelp
#614 [11:08] <Lutzee> ugh
#615 [11:09] <Lutzee> ??> Pimp0lh0 lang/pt
#616 [11:09] <Absol> Pimp0lh0: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#617 [11:09] <CubeTheThird> ??> zaber login/throttle
#618 [11:09] <Lutzee> ??> zaber login/throttle
#619 [11:09] <Absol> zaber: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#620 [11:09] <Absol> zaber: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#621 [11:09] <Pimp0lh0> I wanted to see if it works better here than in Parallels on Mac
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#623 [11:10] <zaber> thanx
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#625 [11:10] <Lord_Ralex> Pimp0lh0, it won't
#626 [11:10] <Lord_Ralex> Pimp0lh0, virtualization actually will make it worse
#627 [11:11] <Pimp0lh0> Ok, Thanks
#628 [11:11] * luiz_ [luiz_@notlogged] has joined #minecrafthelp
#629 [11:11] <Pimp0lh0> Bye, Thanks for help !!!
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#634 [11:14] <minecraftman1512> my minecraft will not open when i try this pops up has anybody had the same problem how do i fix this
#635 [11:14] <minecraftman1512> [12:13:52] [Client thread/INFO]: Setting user: minecraftman1512 [12:13:52] [Client thread/INFO]: (Session ID is token:616ebba70abb476aafcd2fda5f791513:94bb6366354142e6afec39c86dbdde44) Exception in thread "Client thread" java.lang.NullPointerException at com.google.common.base.Preconditions.checkNotNull(Preconditions.java:213) at com.google.common.collect.Lists$ReverseList.<init>(Lists.java:767) at com.google.common.c
#636 [11:15] <Clock> ??> minecraftman1512 paste
#637 [11:15] <Absol> minecraftman1512: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#638 [11:16] <minecraftman1512> ok gimme a sec
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#644 [11:17] <Sheeze1997> http://paste.ubuntu.com/13516642/
#645 [11:17] <Clock> Sheeze1997, download the new launcher from minecraft.net/download
#646 [11:18] <Sheeze1997> Ok i will try
#647 [11:18] <minecraftman1512> http://paste.ubuntu.com/13516662/
#648 [11:18] <CubeTheThird> minecraftman1512, can you also link a paste to your launcher log?
#649 [11:19] <minecraftman1512> what does that mean clock
#650 [11:19] <Lutzee> CubeTheThird: See https://bugs.mojang.com/browse/MC-79947
#651 [11:20] <CubeTheThird> ah right
#652 [11:20] <CubeTheThird> minecraftman1512, In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
#653 [11:21] <minecraftman1512> now what
#654 [11:21] <Sheeze1997> Ok thanks its working now
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#657 [11:23] <CubeTheThird> minecraftman1512, delete your usercache.json file
#658 [11:24] <minecraftman1512> CubeTheThird now what
#659 [11:24] <CubeTheThird> minecraftman1512, after that try the game again
#660 [11:25] * _RyanPlaysMC_ [_RyanPlaysMC_@notlogged] has quit. (Client Quit)
#661 [11:26] <minecraftman1512> OMG THANKS IT WORKED
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#663 [11:26] <Lutzee> minecraftman1512: You're welcome
#664 [11:26] <minecraftman1512> what is the usercache.jar
#665 [11:26] * InfernoHawlucha [InfernoHawlucha@notlogged] has joined #minecrafthelp
#666 [11:26] <Lutzee> And CubeTheThird I always check the bug tracker for errors I don't recognise ;)
#667 [11:27] <CubeTheThird> I thought it was a different one
#668 [11:27] <Lutzee> minecraftman1512: Just a file that contains cached user data about your profile, it doesn't affect anything in game by deleting it
#669 [11:27] <minecraftman1512> why would it stop me from loading the game up
#670 [11:27] <InfernoHawlucha> kan niet minecraft spelen op w10
#671 [11:28] <CubeTheThird> minecraftman1512, the file was corrupted
#672 [11:28] <InfernoHawlucha> nee
#673 [11:29] <Bugboy1028> ??> CubeTheThird lang/nl
#674 [11:29] <Absol> CubeTheThird: Wij spreken hier alleen Engels. U kunt echter, indien u dat wenst, het proberen met behulp van een vertaler, zoals https://translate.google.com/#nl/en
#675 [11:29] <minecraftman1512> thanks i couldnt play for a year now your a blessing CubeTheThird
#676 [11:29] <Bugboy1028> s/ CubeTheThird / InfernoHawlucha /
#677 [11:29] <ExtremeBot> Bugboy1028 meant to say: ??> InfernoHawlucha lang/nl
#678 [11:29] <CubeTheThird> minecraftman1512, ah glad that works!
#679 [11:30] <Bugboy1028> Absol: s/ CubeTheThird / InfernoHawlucha /
#680 [11:30] <Bugboy1028> grr
#681 [11:30] <Bugboy1028> ??> InfernoHawlucha lang/nl
#682 [11:30] <Absol> InfernoHawlucha: Wij spreken hier alleen Engels. U kunt echter, indien u dat wenst, het proberen met behulp van een vertaler, zoals https://translate.google.com/#nl/en
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#688 [11:38] <Windows1234> It would be great if someone could help me fix Minecraft. It seems to crash because of a graphics card or driver issue but I have no idea how to fix it.
#689 [11:38] <Lutzee> ??> Windows1234 win/dxdiag
#690 [11:38] <Absol> Windows1234: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#691 [11:40] <Windows1234> Ok. did that. the url is http://paste.ubuntu.com/13516918/
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#693 [11:41] <Lutzee> Windows1234: One moment
#694 [11:42] <Windows1234> take as much time as you need
#695 [11:42] * eve [eve@notlogged] has joined #minecrafthelp
#696 [11:42] <Lutzee> Windows1234: Please download and install these graphics drivers https://downloadcenter.intel.com/download/24971/Intel-HD-Graphics-Driver-for-Windows-7-8-64-bit
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#700 [11:45] <TheFrozenGamer> hello, I have a really annoying problem with my computer. When i open my launcher my PC just doesn't want to communicate with the server
#701 [11:45] <CubeTheThird> TheFrozenGamer, do you get an error message?
#702 [11:45] <TheFrozenGamer> Well i m the one from yesterday with java time out error
#703 [11:45] <TheFrozenGamer> i just can't get rid of that
#704 [11:46] <CubeTheThird> TheFrozenGamer, are you connected via wired or wireless?
#705 [11:46] <TheFrozenGamer> yesterday after using the command "netsh winsock reset" it let me connect for like 5 min? then after i tried to relaunch it and it says i m offline ...
#706 [11:46] <Windows1234> @Lutzee: Ok. done. I tried that before but it still didn't work
#707 [11:46] <TheFrozenGamer> i m wired
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#709 [11:47] <TheFrozenGamer> and whenever i try to reconnect to my account i get the error connection timed out :/
#710 [11:47] <TheFrozenGamer> so i can't access the game and even if i can i m only offline ...
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#712 [11:47] <CubeTheThird> TheFrozenGamer, and you don't get any connection errors with any other games, applications, or websites?
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#715 [11:48] <TheFrozenGamer> no, i only get the connection time out error with minecraft servers :/
#716 [11:48] <Windows1234> Should I restart my computer to try to make it work?
#717 [11:49] <CubeTheThird> Windows1234, yes restart
#718 [11:50] <CubeTheThird> TheFrozenGamer, the only other thing I can thing of doing is updating your ethernet drivers
#719 [11:50] <Windows1234> ok. I will get back on this page with the same name once I finish.
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#721 [11:50] <TheFrozenGamer> well the thing is i m always updating my drivers up to date
#722 [11:51] <TheFrozenGamer> the only one i didn't update now is the graphic card wich i think is useless for now
#723 [11:51] <CubeTheThird> TheFrozenGamer, what are you using to update your drivers?
#724 [11:51] <TheFrozenGamer> the program i got from the disk
#725 [11:51] <CubeTheThird> "the disk"?
#726 [11:52] <TheFrozenGamer> well i mean the CD i got for my motherboard
#727 [11:52] <TheFrozenGamer> i m sorry if i use the wrong word
#728 [11:52] <CubeTheThird> ya.. I don't expect they keep track of up-to-date drivers...
#729 [11:52] <TheFrozenGamer> It's name is MSI live update if you want
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#731 [11:53] <TheFrozenGamer> well last time i checked on the official website of the drivers it told me that it would be best to use the version from the updater and not the official one
#732 [11:54] <TheFrozenGamer> because i can get errors if the builder of the motherboard would have changed things on it or something
#733 [11:54] <TheFrozenGamer> don't how to explain
#734 [11:55] <CubeTheThird> ya I get it
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#736 [11:57] <TheFrozenGamer> hum just one question. what's the difference when i m offline and online?
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#738 [11:57] <CubeTheThird> can't download your skin, and you can't play multiplayer
#739 [11:57] <TheFrozenGamer> ow...
#740 [11:58] <TheFrozenGamer> kind of need the multiplayer one ...
#741 [11:58] <TheFrozenGamer> it's not even possible to create a server myself and let others join it?
#742 [11:58] <Lutzee> TheFrozenGamer: Not securly if you can only play in offline mode
#743 [11:58] * Z3phyr [Z3phyr@notlogged] has joined #minecrafthelp
#744 [11:59] <TheFrozenGamer> what do you mean securly?
#745 [11:59] <Lutzee> You'd have to run the server in an offline mode too that doesn't authenticate users accounts which means that anyone can spoof who they are
#746 [12:00] <TheFrozenGamer> ok but if i play with friends only it won't bother me then? or are there other danger?
#747 [12:00] <Lutzee> TheFrozenGamer: Someone else could imitate you or your friends
#748 [12:00] <TheFrozenGamer> really ?
#749 [12:00] <TheFrozenGamer> wow ...
#750 [12:00] <Lutzee> The only reason to use offline mode for a server is when there is no internet connections available and you are on the same network as the server
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#752 [12:01] <TheFrozenGamer> then what should i do to get rid of this error.....
#753 [12:01] <Lutzee> You have no trouble with other things online right? Youtube etc works without issues?
#754 [12:01] <TheFrozenGamer> yes
#755 [12:02] <TheFrozenGamer> i just have troubles with MC
#756 [12:02] <Lutzee> ok, do you know what the windows command prompt is?
#757 [12:02] <TheFrozenGamer> same with the website
#758 [12:02] <TheFrozenGamer> cmd?
#759 [12:02] <Lutzee> yes
#760 [12:02] <TheFrozenGamer> sure
#761 [12:02] * KyleIsEz [KyleIsEz@notlogged] has joined #minecrafthelp
#762 [12:02] <Lutzee> Open it and run the following
#763 [12:03] <Lutzee> tracert authserver.mojang.com
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#765 [12:04] <TheFrozenGamer> it's finding the path but if it's the same as for minecraft.net then i won't be able to find it from the 24 th hop
#766 [12:04] <Lutzee> You can tell it to try more hops I guess
#767 [12:04] <Lutzee> You can reach minecraft.net right?
#768 [12:04] <TheFrozenGamer> nope
#769 [12:05] <TheFrozenGamer> it gives me the same error
#770 [12:05] <TheFrozenGamer> connection timed out :/
#771 [12:05] <Lutzee> No? now thats really odd
#772 [12:05] <Lutzee> ??> TheFrozenGamer tools/hjt
#773 [12:05] <Absol> TheFrozenGamer: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#774 [12:05] <Absol> TheFrozenGamer: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#775 [12:05] <TheFrozenGamer> ok
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#777 [12:07] <tristen_jwz> i need help my minecraft says that i got outdated hard drive how can i fix this?
#778 [12:07] <Lutzee> ??> tristen_jwz win/dxdiag
#779 [12:07] <Absol> tristen_jwz: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#780 [12:07] <TheFrozenGamer> http://paste.ubuntu.com/13517248/
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#782 [12:07] <tristen_jwz> http://paste.ubuntu.com/13517225/
#783 [12:08] <tristen_jwz> and now??
#784 [12:08] <Lutzee> tristen_jwz: one moment
#785 [12:08] <tristen_jwz> i have done that stuff but what do i need to do whith the link i need to copy??
#786 [12:09] <Lutzee> tristen_jwz: One moment, I'm finding something for you.
#787 [12:09] <tristen_jwz> oke
#788 [12:09] <Lutzee> tristen_jwz: Download and install these drivers http://www.geforce.com/drivers/results/94790
#789 [12:10] <tristen_jwz> oke i will do that
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#792 [12:12] <josiah> the graphic card does not work with minecraft
#793 [12:12] <josiah> http://paste.ubuntu.com/13517272/
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#797 [12:13] <Lutzee> TheFrozenGamer: Hmm, you may have some malware on your PC that could be causing issues, run scans with the following tools
#798 [12:13] <tristen_jwz> he is downloading en he is doing a instalation
#799 [12:13] <Lutzee> ??> TheFrozenGamer av/adwcleaner
#800 [12:13] <Absol> TheFrozenGamer: ADWCleaner is an utility to clean a PC which is infested with malware.
#801 [12:13] <Absol> TheFrozenGamer: Download it here: https://toolslib.net/downloads/finish/1/
#802 [12:14] <Lutzee> ??> TheFrozenGamer av/malwarebytes
#803 [12:14] <Absol> TheFrozenGamer: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
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#805 [12:14] <Absol> TheFrozenGamer: Download it here: http://www.malwarebytes.org/
#806 [12:14] <josiah> okay i will try it
#807 [12:14] <Lutzee> josiah: That was not for you
#808 [12:14] <Lutzee> Please ignore absol for now
#809 [12:14] <josiah> k
#810 [12:14] <TheFrozenGamer> the problem is i have ran those programs like yesterday? and they found absolutely nothing :/
#811 [12:15] <ScoutyBoox> Does anyone know how to stop mc crashing every minute
#812 [12:15] <Lutzee> TheFrozenGamer: :/ ok
#813 [12:15] <TheFrozenGamer> and after CubeTheThird told me the same thing i did it again buuuuut nothing new
#814 [12:15] <Lutzee> TheFrozenGamer: Back in CMD what is the output of: nslookup authserver.mojang.com
#815 [12:16] <TheFrozenGamer> ow
#816 [12:16] <Lutzee> ??> josiah oem/hp/product-number
#817 [12:16] <vittor> no
#818 [12:16] <Absol> josiah: We need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number.
#819 [12:16] <Absol> josiah: If this doesn't work, search for "HP Support Assistant" in Windows. On the HP Support Assistant Home page, click My computer. Find the product number listed in the System information tab
#820 [12:16] <vittor> helle
#821 [12:16] <Lutzee> hello vittor
#822 [12:16] <TheFrozenGamer> my is in french so translating is a bit of a problem now :/
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#824 [12:16] <vittor> sim
#825 [12:16] <josiah> okay i am curently scaning for malware
#826 [12:16] <Lutzee> TheFrozenGamer: Just post the output, I can translate myself
#827 [12:16] <Lutzee> josiah: You were not asked to do that
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#829 [12:17] <TheFrozenGamer> how can i copy from cmd?
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#831 [12:17] <rian> massa
#832 [12:17] <Lutzee> TheFrozenGamer: right click, select mark, select the text you want then press enter
#833 [12:17] <Stev18> Chat links aren't working in Singleplayer mode, can someone help me?
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#835 [12:18] <Lutzee> Stev18: Do they work in multiplayer?
#836 [12:18] <Stev18> Yes
#837 [12:18] <Lutzee> Stev18: one moment..
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#840 [12:19] <TheFrozenGamer> http://paste.ubuntu.com/13517371/
#841 [12:19] <Lutzee> Stev18: As far as I am aware, links aren't supported in singleplayer
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#843 [12:20] <Stev18> Ok thanks!
#844 [12:20] <Stev18> Ok thanks!
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#846 [12:21] <Lutzee> TheFrozenGamer: Oh, well that looks wrong, can you run ipconfig /flushdns and run the nslookup command again and see if the value changes
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#848 [12:21] <TheFrozenGamer> Lutzee: i have the same message
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#850 [12:22] <Lutzee> ugh.. thats really curious
#851 [12:22] <TheFrozenGamer> Lutzee: i just changed the dns server and i have the same message
#852 [12:23] <Thriaco> Hye, I'm trying to join a server of a friend of mine, but I can't join, not at my school, and not at my home. I tried my Desktop and laptop, none of them worked.
#853 [12:23] <CubeTheThird> Thriaco, what's the server address?
#854 [12:23] <TheFrozenGamer> Lutzee: What does this mean?
#855 [12:23] <Thriaco> vps.kvnip.eu
#856 [12:23] <Thriaco> It does work for others.
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#858 [12:23] <Thriaco> So that's the weird thing
#859 [12:23] <CubeTheThird> .m vps.kvnip.eu
#860 [12:23] <PangeaBot> vps.kvnip.eu is up with 0/20 players and a latency of 399.051ms, running Spigot 1.8.8 (47), with an MOTD of "14A Minecraft Server".
#861 [12:23] <CubeTheThird> Thriaco, what happens when you try joining?
#862 [12:24] <Thriaco> I get the following error. Connection failed. Connection lost
#863 [12:24] <tristen_jwz> thnx for help lutzee
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#865 [12:25] <Lutzee> TheFrozenGamer: Ok, I don't think thats the issue now
#866 [12:25] <Thriaco> I can join other servers :l
#867 [12:26] <TheFrozenGamer> Lutzee: Ok, i do have some weird issue :/
#868 [12:26] <CubeTheThird> Thriaco, can you test this server: mctest.ae97.net
#869 [12:26] <Thriaco> I try
#870 [12:26] <Thriaco> One moment pls
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#872 [12:27] <Thriaco> I joined
#873 [12:27] <Thriaco> It worked for me
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#875 [12:27] <CubeTheThird> Thriaco, then I recommend you talk to the server owner about the issue
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#877 [12:27] <Thriaco> I will, thank you guys :D
#878 [12:28] <Thriaco> Good day to you!
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#880 [12:30] <TheFrozenGamer> Lutzee: Oh and i have this really long error in my launcher log when i can't connect
#881 [12:31] <Lutzee> TheFrozenGamer: You may as well upload it to ubuntu paste too.. just in case
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#883 [12:31] <TheFrozenGamer> http://paste.ubuntu.com/13517520/
#884 [12:31] <Dan_> The minecraft game won't load on this computer
#885 [12:32] <Dan_> This is part of the message that came up A fatal error has been detected by the Java Runtime Environment:
#886 [12:32] <Lutzee> TheFrozenGamer: I'm just testing some stuff btw
#887 [12:33] <Lutzee> ??> Dan_ launcher/crash-log
#888 [12:33] <Absol> Dan_: We need to see your crash log, which appears after a crash.
#889 [12:33] <Dan_> EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x27633e88, pid=6136, tid=4856
#890 [12:33] <Absol> Dan_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#891 [12:33] <TheFrozenGamer> Lutzee: where is crash log?
#892 [12:33] <Lutzee> TheFrozenGamer: that wasn't for you :)
#893 [12:34] <TheFrozenGamer> Lutzee: ah
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#895 [12:34] <Dan_> http://paste.ubuntu.com/13517547/
#896 [12:34] <Lutzee> ??> Dan_ win/dxdiag
#897 [12:34] <Absol> Dan_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#898 [12:35] <TheFrozenGamer> coming back after i finish eating
#899 [12:35] <Lutzee> TheFrozenGamer: ok
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#902 [12:39] <Dan_> http://paste.ubuntu.com/13517602/
#903 [12:40] <Lutzee> Dan_: Your PC does not meet the minimum requirements for the game
#904 [12:40] <lauri454> Hi, my account suddently stopped working. It says wrong username or password and I certainly didn't change my password (Minecraft application remembers the password). I can't even get password reset email.
#905 [12:41] <Dan_> where do I find out what thw requirements are
#906 [12:41] <CubeTheThird> ??> Dan_ requirements
#907 [12:41] <Absol> Dan_: Minecraft is a modern game with modern requirements, which are belied by its retro style. http://is.gd/mc_requirements
#908 [12:41] <CubeTheThird> Dan_, basically, your graphics card is very old
#909 [12:41] <CubeTheThird> ??> lauri454 account/send-email
#910 [12:41] <Absol> lauri454: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#911 [12:41] <Absol> lauri454: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#912 [12:42] * hyetr8ir7ueru7er [hyetr8ir7ueru7er@notlogged] has joined #minecrafthelp
#913 [12:42] <hyetr8ir7ueru7er> '
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#915 [12:43] <dev01> im having problems with my gpu
#916 [12:43] <CubeTheThird> Dan_, you can try playing version 1.7.2. That has been known to work with your card
#917 [12:43] <CubeTheThird> ??> Dan_ launcher/change-version
#918 [12:43] <Absol> Dan_: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#919 [12:43] <CubeTheThird> dev01, do you have a dxdiag report?
#920 [12:43] <dev01> yes i do
#921 [12:43] <dev01> http://pastebin.com/A9FyV8T5
#922 [12:44] <CubeTheThird> dev01, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#923 [12:44] <dev01> ok thanks for the help
#924 [12:46] <TheFrozenGamer> Lutzee: i m back
#925 [12:46] <lauri454> ok thanks for the contact info, I didn't find it on the website myself :) I'll email customer support,
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#928 [12:49] <TheFrozenGamer> Is Lutzee afk?
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#935 [12:55] <TheFrozenGamer> hum anyone?
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#937 [13:00] <TheFrozenGamer> huuuum no one?
#938 [13:02] <TheFrozenGamer> anybody say something?
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#940 [13:03] <AlfHunter> http://paste.ubuntu.com/13517806/
#941 [13:04] <AlfHunter> Minecraft will not start, not display the main menu, the window goes black. No errors or crasheos occur.
#942 [13:04] <Clock> AlfHunter, download and install the catalyst software suite here http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%20Vista%20-%2032
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#948 [13:07] <LMartin11> I can't login to my Minecraft Account!
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#953 [13:09] <Anna> LMartin11: what does it say when you try?
#954 [13:10] <TheFrozenGamer> why is a nativelog created when i launch the game?
#955 [13:10] <Anna> and how many times did you try?
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#963 [13:16] <TheFrozenGamer> Is it possible that virtual box is causing this error?
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#965 [13:16] <TheFrozenGamer> or genymotion?
#966 [13:17] <GreyVulpine> A nativelog is always generated, upon launch of the launcher
#967 [13:17] <GreyVulpine> Are you running minecraft in virtualbox?
#968 [13:17] <TheFrozenGamer> no
#969 [13:17] <TheFrozenGamer> but i have this connection timed out error so i thought about this
#970 [13:17] <GreyVulpine> Then no, virtualbox is not causing you problems
#971 [13:17] <TheFrozenGamer> ok
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#977 [13:18] <TheFrozenGamer> Then what is causing this error :/
#978 [13:19] <PrecisodeAjuda> How I redeem my identification quests?
#979 [13:19] <TheFrozenGamer> can my dxdiag help ?
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#982 [13:20] <GreyVulpine> TheFrozenGamer - Poor internet connection? Security software?
#983 [13:20] <GreyVulpine> TheFrozenGamer - Those would be my first two guesses
#984 [13:20] <TheFrozenGamer> it's not internet connection
#985 [13:20] <ittaykohavi> i made a server buy using tutorials, and it doesn't work for my friends... (i already made a server once so i know i did it right)
#986 [13:20] <ittaykohavi> my friend gets java.net.ConnectException: Connection refused: no further information:
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#988 [13:20] <TheFrozenGamer> and how can i test security software?
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#991 [13:21] <TheFrozenGamer> GreyVulpine: Oh god autocompletion works
#992 [13:21] <ittaykohavi> i made a server buy using tutorials, and it doesn't work for my friends... (i already made a server once so i know i did it right)
#993 [13:21] <ittaykohavi> my friend gets java.net.ConnectException: Connection refused: no further information:
#994 [13:21] <PrecisodeAjuda> HOW I REDEEM MY SECURITY QUESTIONS?
#995 [13:21] <GreyVulpine> PrecisodeAjuda - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#996 [13:22] <ittaykohavi> i made a server buy using tutorials, and it doesn't work for my friends... (i already made a server once so i know i did it right)
#997 [13:22] <ittaykohavi> my friend gets java.net.ConnectException: Connection refused: no further information:
#998 [13:22] <TheFrozenGamer> GreyVulpine: So what do you mean by security software? because if it's antivirus i only have MSE running
#999 [13:22] * IttayKohavi_ [IttayKohavi_@notlogged] has joined #minecrafthelp
#1000 [13:23] <GreyVulpine> TheFrozenGamer - Firewall, parental controls, network filtering software.
#1001 [13:23] <GreyVulpine> TheFrozenGamer - Perhaps a setting on your router? Modem?
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#1003 [13:23] <IttayKohavi_> i made a server buy using tutorials, and it doesn't work for my friends... (i already made a server once so i know i did it right)
#1004 [13:23] <TheFrozenGamer> GreyVulpine: I added exceptions in the firewall already and even tested without it
#1005 [13:23] <IttayKohavi_> my friend gets java.net.ConnectException: Connection refused: no further information:
#1006 [13:23] <GreyVulpine> TheFrozenGamer - But don't dismiss my first guess, check your internet connection
#1007 [13:23] <IttayKohavi_> i made a server buy using tutorials, and it doesn't work for my friends... (i already made a server once so i know i did it right)
#1008 [13:23] <IttayKohavi_> my friend gets java.net.ConnectException: Connection refused: no further information:
#1009 [13:23] <ittaykohavi> i made a server buy using tutorials, and it doesn't work for my friends... (i already made a server once so i know i did it right)
#1010 [13:23] <ittaykohavi> i made a server buy using tutorials, and it doesn't work for my friends... (i already made a server once so i know i did it right)
#1011 [13:24] * IttayKohavi_ [IttayKohavi_@notlogged] has quit. (Client Quit)
#1012 [13:24] <TheFrozenGamer> GreyVulpine: I used speedtest yesterday because CubeTheThird
#1013 [13:24] <TheFrozenGamer> GreyVulpine: asked me
#1014 [13:24] <TheFrozenGamer> GreyVulpine: He said that's not the problem
#1015 [13:24] <PrecisodeAjuda> HOW I RESET MY SECURITY QUESTIONS?
#1016 [13:24] * bickyburger156 [bickyburger156@notlogged] has quit. (Quit: Web client closed)
#1017 [13:24] <GreyVulpine> What ISp do you use?
#1018 [13:24] <PrecisodeAjuda> HOW I RESET MY SECURITY QUESTIONS?
#1019 [13:24] <PrecisodeAjuda> HOW I RESET MY SECURITY QUESTIONS?
#1020 [13:24] <PrecisodeAjuda> HOW I RESET MY SECURITY QUESTIONS?
#1021 [13:24] * Absol kicked PrecisodeAjuda from #minecrafthelp (Reason: recisodeAjuda :Stop spamming)
#1022 [13:25] <ittaykohavi> i made a server buy using tutorials, and it doesn't work for my friends... (i already made a server once so i know i did it right)
#1023 [13:25] <ittaykohavi> my friend gets java.net.ConnectException: Connection refused: no further information:
#1024 [13:25] <TheFrozenGamer> GreyVulpine: ISp?
#1025 [13:25] <GreyVulpine> TheFrozenGamer - Who do you pay money to, to get internet service?
#1026 [13:25] <TheFrozenGamer> GreyVulpine: ah it's Free
#1027 [13:25] <GreyVulpine> Free?
#1028 [13:25] <GreyVulpine> Where do you live, and can I join? Heh.
#1029 [13:25] <TheFrozenGamer> GreyVulpine: wait i m doing a test again at speedtest it would be faster
#1030 [13:26] <GreyVulpine> What company provides this free service?
#1031 [13:26] <TheFrozenGamer> GreyVulpine: http://www.speedtest.net/my-result/4865582890
#1032 [13:26] <GreyVulpine> Oh, Free is the company's name. I see.
#1033 [13:27] <TheFrozenGamer> GreyVulpine: yes
#1034 [13:27] <ittaykohavi> help me!!!!!!!!!! i made a server buy using tutorials, and it doesn't work for my friends... (i already made a server once so i know i did it right)
#1035 [13:27] <ittaykohavi> my friend gets java.net.ConnectException: Connection refused: no further information:
#1036 [13:27] <TheFrozenGamer> GreyVulpine: And i don't think my ISp is blocking it. I have this problem on this computer only
#1037 [13:28] <TheFrozenGamer> GreyVulpine: The others are working fine but the problem is i m using this computer to play so it's king of annoying me
#1038 [13:29] <ittaykohavi> help me!!!!!!!!!! i made a server buy using tutorials, and it doesn't work for my friends... (i already made a server once so i know i did it right)
#1039 [13:29] <ittaykohavi> my friend gets java.net.ConnectException: Connection refused: no further information:
#1040 [13:29] <ittaykohavi> someone help^
#1041 [13:32] <AlfHunter> Thank you very much to all, you can already enjoy Minecraft. Regards.
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#1044 [13:33] <TheFrozenGamer> Huum anyone help me.
#1045 [13:33] <TheFrozenGamer> Huum anyone help me.
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#1049 [13:35] <sheri> Im having problems with void launcher when ever I try to play a game it says jni error does anyone know how to fix this?
#1050 [13:35] * jeremy [jeremy@notlogged] has joined #minecrafthelp
#1051 [13:36] <GreyVulpine> sheri - Void launcher is a third-party launcher for minecraft. We don't support third-party launchers here
#1052 [13:36] <GreyVulpine> TheFrozenGamer - Got any other computers you can try minecraft on?
#1053 [13:37] <sheri> yes
#1054 [13:37] <TheFrozenGamer> GreyVulpine: for now i can't
#1055 [13:38] <sheri> but do you know where i can find support for void launcher?
#1056 [13:38] <GreyVulpine> sheri - Sorry, nope
#1057 [13:38] <sheri> ok thanks anyways
#1058 [13:38] <ittaykohavi> help me!!!!!!!!!! i made a server buy using tutorials, and it doesn't work for my friends... (i already made a server once so i know i did it right)
#1059 [13:38] <ittaykohavi> someone help^
#1060 [13:38] <ittaykohavi> my friend gets java.net.ConnectException: Connection refused: no further information:
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#1063 [13:40] <TheFrozenGamer> GreyVulpine: Oh god i got online oO not gonna close the game ...
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#1066 [13:43] <TheFrozenGamer> GreyVulpine: Oh doesn't work getting the message : The authentification server is offline .......
#1067 [13:43] <jojoplays> i cant log in
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#1072 [13:47] <iDatrelog_> mudei meu nick no minecraft , quando tento entrar em algum servidor apareçe uma mensagem - seu nome nao foi conferido
#1073 [13:48] <iDatrelog_> mudei meu nick não minecraft, Quando tento ENTRAR Em Algum Servidor Aparece Uma Mensagem - Seu nome nao foi Conferido . Oque esta acontecendo?
#1074 [13:48] <TheFrozenGamer> GreyVulpine: Where can i find more technical support?
#1075 [13:48] <GreyVulpine> TheFrozenGamer - Maybe the forums?
#1076 [13:48] <iDatrelog_> mudei meu nick NÃO minecraft, Quando tento ENTRAR Em Algum Servidor Aparece Uma Mensagem - Seu nome nao foi Conferido. Oque ESTA acontecendo?
#1077 [13:48] <TheFrozenGamer> GreyVulpine: wich one?
#1078 [13:49] <TheFrozenGamer> GreyVulpine: There are a lot so i don't know wich one to ask
#1079 [13:49] <GreyVulpine> http://www.minecraftforum.net/forums/support/unmodified-minecraft-client
#1080 [13:49] <TheFrozenGamer> GreyVulpine: ok thanks i ll ask there
#1081 [13:49] <TheFrozenGamer> GreyVulpine: Oh and one lasst question
#1082 [13:50] <GreyVulpine> Ask away.
#1083 [13:50] <TheFrozenGamer> GreyVulpine: i could be online after using the command line "netsh winsock reset" but only for like 5 min after rebooting :/
#1084 [13:50] <TheFrozenGamer> GreyVulpine: Do you know the reason?
#1085 [13:50] <GreyVulpine> Sounds like something's messing with your network stack. Malware?
#1086 [13:51] <TheFrozenGamer> GreyVulpine: i just did a scan with malwarebytes by activating the premium account for 15 days and nothing same with adwcleaner
#1087 [13:52] <TheFrozenGamer> GreyVulpine: Or malwarebytes didn't find it?
#1088 [13:52] <TheFrozenGamer> GreyVulpine: But a malware only messing MC server is a little ...
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#1090 [13:52] <iDatrelog_> mudei meu nick NÃO minecraft, Quando tento ENTRAR Em Algum Servidor Aparece Uma Mensagem - Seu nome nao foi Conferido. Oque ESTA acontecendo?
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#1092 [13:53] <iDatrelog_> mudei meu nick NÃO minecraft, Quando tento ENTRAR Em Algum Servidor Aparece Uma Mensagem - Seu nome nao foi Conferido. Oque ESTA acontecendo?
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#1095 [13:54] <iDatrelog_> I changed my nick in minecraft , When I try to get in some server appears A Message - His name has not been screened . What's up?
#1096 [13:54] <iDatrelog_> I changed my nick in minecraft , When I try to get in some server appears A Message - His name has not been screened . What's up?
#1097 [13:54] <iDatrelog_> I changed my nick in minecraft , When I try to get in some server appears A Message - His name has not been screened . What's up?
#1098 [13:54] * GreyVulpine kicked iDatrelog_ from #minecrafthelp (Reason: Datrelog_ :Go away.)
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#1100 [13:55] <iDatrelog_> I changed my nick in minecraft , When I try to get in some server appears A Message - His name has not been screened . What's up?
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#1102 [13:55] <Lutzee> iDatrelog_: Try a different server.
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#1105 [13:57] <seth> ok so like trying to play minecraft and its says aomething about the graphics being messed up, this then makes the game crash when i start it up
#1106 [13:57] <Lutzee> ??> seth win/dxdiag
#1107 [13:57] <Absol> seth: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1108 [13:57] <seth> alright i have the link what do i do now
#1109 [13:57] <Lutzee> post it here.
#1110 [13:57] <iDatrelog_> It is the same in all
#1111 [13:58] <iDatrelog_> lutzee
#1112 [13:58] <Clock> ??> iDatrelog_ launcher/relog
#1113 [13:58] <Absol> iDatrelog_: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#1114 [13:58] <iDatrelog_> ??
#1115 [13:58] <Lutzee> iDatrelog_: The error you are getting does not sound like its minecrafts doing, its likely the server doing it, please test connecting to mctest.ae97.net
#1116 [13:59] <seth> alright thanks
#1117 [13:59] <iDatrelog_> ok
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#1119 [14:01] <iDatrelog_> lutzee , message - failed to verify username
#1120 [14:01] <Clock> ??> iDatrelog_ launcher/relog
#1121 [14:01] <Absol> iDatrelog_: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#1122 [14:01] <Lutzee> ok do that ^^^^
#1123 [14:01] <Unai> Apees spain
#1124 [14:02] <iDatrelog_> ok
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#1126 [14:02] <iDatrelog_> the problem is qn ta coming in, most will try again
#1127 [14:03] <Unai> Hola tengo una cuenta minecraft poeta edition en android me gustaría saber
#1128 [14:03] <Unai> Si puedo jugar con esa cuenta en iOS
#1129 [14:04] <iDatrelog_> Thank lutzee , the problem was solved
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#1131 [14:05] <iDatrelog_> I thought I would lose my business...
#1132 [14:06] <iDatrelog_> bye
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#1137 [14:11] <mscat> my minecraft crashes i got 76 mods on it i am on 1.7.10 and it say i ran out of memory?
#1138 [14:11] <Anna> ??> mscat mods
#1139 [14:11] <Absol> mscat: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1140 [14:11] <Absol> mscat: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1141 [14:13] <mscat> how to give more memory to minecraft?
#1142 [14:14] <mscat> i need to give to minecraft more memory how to do it?
#1143 [14:15] <Clock> there are plenty of tutorials out there on how to do that
#1144 [14:16] <mscat> it say this Error occurred during initialization of VM Could not reserve enough space for 2097152KB object heap Java HotSpot(TM) Client VM warning: Using incremental CMS is deprecated and will likely be removed in a future release
#1145 [14:16] <Clock> you're using 32 bit java then
#1146 [14:18] <mscat> so i must us 64?
#1147 [14:18] <Clock> if your system supports 64 bit
#1148 [14:21] <mscat> i am 32 wath i do if i am 32?
#1149 [14:22] <Clock> then not much you can do, upgrade to 64 bit or don't use so many mods
#1150 [14:22] <mscat> ok thanks
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#1152 [14:30] <RichardL_27> how do i reset my security questions?
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#1154 [14:32] <jasonevil201> hi i need help with my server anyone want to help
#1155 [14:33] <Clock> RichardL_27, see https://help.mojang.com/customer/portal/articles/797301
#1156 [14:35] <RichardL_27> doesnt let me reset
#1157 [14:35] <RichardL_27> the security questions
#1158 [14:36] <jasonevil201> hi anyone want to help on my server
#1159 [14:36] <jasonevil201> ?
#1160 [14:37] <Clock> RichardL_27, then contact mojang with your transaction id like the article told you to
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#1163 [14:39] <RichardL_27> ok
#1164 [14:40] <aignix> ?
#1165 [14:41] <aignix> i need to change my email. without being logged in.. my password has been changed i have had the same password since day 1. my old ymail has bees deactivated from lack of use.Halp
#1166 [14:41] <jasonevil201> anyone want to help me with mc
#1167 [14:42] <GreyVulpine> aignix - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
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#1169 [14:42] <aignix> Grey thank you was looking for that was llooking coulnt find thank you
#1170 [14:43] <GreyVulpine> jasonevil201 - This isn't that type of support channel
#1171 [14:43] <jasonevil201> oh how do i get to a support channel or my help
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#1174 [14:44] <jasonevil201> for my help
#1175 [14:45] <GreyVulpine> jasonevil201 - http://www.minecraftforum.net/forums/support/server-support/server-administration
#1176 [14:46] <jasonevil201> tthanks
#1177 [14:46] <RichardL_27> after i have transaction id what do i do after
#1178 [14:47] <Clock> RichardL_27, read the article i linked, it's explained in there
#1179 [14:47] <GreyVulpine> RichardL_27 - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
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#1181 [14:51] <RichardL_27> thank u guys
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#1188 [14:58] <MrNigulHD> My minecraft have a problem, and i think is about the DxDiag
#1189 [14:59] <MrNigulHD> I have a link
#1190 [14:59] <MrNigulHD> http://paste.ubuntu.com/13519027/
#1191 [15:00] <GreyVulpine> MrNigulHD - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#1192 [15:01] <MrNigulHD> Ok... but with the windows 10, a days before, i play minecraft normally
#1193 [15:01] <MrNigulHD> why this time this happend?
#1194 [15:01] <GreyVulpine> Couldn't tell you, but intel's dropped support for the Intel HD 3000 series video chipsets on windows 10
#1195 [15:03] <MrNigulHD> so i need to come back to my old windows?
#1196 [15:03] <GreyVulpine> That would help, yes.
#1197 [15:03] <MrNigulHD> ok
#1198 [15:03] <MrNigulHD> ty for the help man ;D
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#1201 [15:04] <MrNigulHD> if i format my pc, it will come back to the other windows right?
#1202 [15:05] <GreyVulpine> ??> MrNigulHD win/downgrade
#1203 [15:05] <Absol> MrNigulHD: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#1208 [15:10] <timid> hello?
#1209 [15:10] <timid> I have lost my account
#1210 [15:10] <timid> it the name was timid123
#1211 [15:10] <timid> ?
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#1215 [15:14] <alexisferras> hola
#1216 [15:15] * alexisferras [alexisferras@notlogged] has joined #minecrafthelp
#1217 [15:15] <alexisferras> wminecraft
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#1221 [15:18] <zPercy> bug
#1222 [15:19] * jjs999jjs [jjs999jjs@notlogged] has joined #minecrafthelp
#1223 [15:20] <zPercy> SynthesizerFactory.java
#1224 [15:20] <zPercy> SynthesizerFactory.java
#1225 [15:20] <zPercy> SynthesizerFactory.java
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#1227 [15:20] <Clock> ??> zPercy scold/words
#1228 [15:20] <Absol> zPercy: Please use your words when asking for help. Posting gibberish for no reason is grounds for being kicked.
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#1231 [15:23] <zPercy_> I don´t speak inglish very well but this is my bug
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#1234 [15:23] <zPercy_> java.lang.ExceptionInInitializerError
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#1236 [15:24] <Clock> ??> zPercy_ launcher/log
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#1240 [15:24] <Absol> zPercy_: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1241 [15:24] <Absol> zPercy_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1242 [15:24] <zPercy_> ok
#1243 [15:25] <zPercy_> one minute please
#1244 [15:26] <zPercy_> http://paste.ubuntu.com/13519320/
#1245 [15:26] <zPercy_> finish
#1246 [15:27] <Clock> ??> zPercy_ tools/hjt
#1247 [15:27] <Absol> zPercy_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1248 [15:27] <Absol> zPercy_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#1250 [15:29] <zPercy_> ok
#1251 [15:31] <zPercy_> http://paste.ubuntu.com/13519361/
#1252 [15:31] <Clock> ??> zPercy av/mcafee/uninstall
#1253 [15:31] <Absol> zPercy: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#1254 [15:31] <Clock> zPercy_, uninstall mcafee using this tool^
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#1257 [15:35] <zPercy_> ok
#1258 [15:35] <zPercy_> its removing products
#1259 [15:36] <kittycat> who is removing products
#1260 [15:36] <zPercy_> i
#1261 [15:36] <kittycat> which product
#1262 [15:37] <zPercy_> Mcaffe
#1263 [15:37] <kittycat> the url is /paste.ubuntu.com/.my minecraft crashes evrytime i press play and i cannot access it
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#1265 [15:38] <zPercy_> I was solving the problem of my minecraft
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#1273 [15:52] <Eutah> Hello
#1274 [15:52] <Eutah> Is anybody here?
#1275 [15:52] <Eutah> I think my drivers are outdated because when I start up minecraft it crashes.
#1276 [15:53] <Eutah> And I'm not sure how to counter this. I did all the steps that Minecraft tells me and they tell me to submit a report so here I am submitting a report.
#1277 [15:53] <Eutah> Hello.
#1278 [15:53] <Eutah> Where are the staff members of Mojang?
#1279 [15:53] <Eutah> May you please help?
#1280 [15:53] <Eutah> HELLO!
#1281 [15:54] <Eutah> Anybody here?
#1282 [15:54] <Eutah> I've been waiting 1 minute now.
#1283 [15:54] <Eutah> Pretty slow assistance.
#1284 [15:54] <Eutah> Hurry up people.
#1285 [15:54] <Eutah> Someone please help me.
#1286 [15:54] <Eutah> GUYS@
#1287 [15:54] <Eutah> GUYS!
#1288 [15:54] <Eutah> HEELP!
#1289 [15:54] <Eutah> I need assistance fast.
#1290 [15:54] <Eutah> Assistance.
#1291 [15:54] <Eutah> Ok I am leaving this chat in 10...
#1292 [15:55] <Eutah> 9...
#1293 [15:55] <Eutah> 8...
#1294 [15:55] <Eutah> 7...
#1295 [15:55] <Eutah> 6...
#1296 [15:55] <Eutah> 5...
#1297 [15:55] <Eutah> 4...
#1298 [15:55] <Eutah> 3...
#1299 [15:55] <Eutah> 2..
#1300 [15:55] <Eutah> 1.
#1301 [15:55] <Eutah> Goodbye, nobody has helped me so buy.
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#1308 [16:00] <Bugboy1028> Wow
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#1313 [16:10] <Red_> I can connect to my realm but i cant use and/or play it either
#1314 [16:11] <Red_> plz help me!
#1315 [16:23] <jjs999jjs> Guys, this is a volunteer run chatroom, no one here gets paid. please be patient since sometimes there are no volunteers around to help. Or, return at a different time for assistance. Thanks
#1316 [16:33] <Red_> ok
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#1318 [16:42] <Red_> hi
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#1321 [16:43] <Red_> hi
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#1324 [16:43] <Red_> plzhelp
#1325 [16:44] <Red_> sorry forgot to space!
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#1329 [16:45] <Iona> Oh look, something new.
#1330 [16:45] <Iona> Okay, I have a question.
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#1333 [16:46] <Red_> what is it
#1334 [16:46] <Iona> I currently am playing minecraft 1.2.3 hack slash mine, and im getting good fps, but every 4 or so seconds, I get a tiny 1 second lag spike.
#1335 [16:46] <Iona> This has only happened after I tried increasing my ram allocated to minecraft. I changed back to default, installed mc again, but now it just keeps happening.
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#1337 [16:46] <Clock> We only support non-modded current releases.
#1338 [16:47] <Iona> Really :/
#1339 [16:47] <Iona> Oh there it is in text above the chat..
#1340 [16:47] <Iona> So much for fixing this then.
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#1342 [16:48] <Red_> will anybody help me???!?!??!?!?!?!?!?
#1343 [16:48] <mod_hunter> just downloaded newer version of java. Launched game from launcher. Opens Game Output tab in launcher but shows a blank (white) screen. Click Play at the bottom and it says downloading platform but nothing happens
#1344 [16:48] <Red_> plz help me mod_hunter!
#1345 [16:49] <Clock> mod_hunter, in the launcher click edit profile and uncheck the executable setting
#1346 [16:49] <mod_hunter> Wish I could Red but I have my own problems. Looking for help myself
#1347 [16:49] <Red_> what do you need maybe i could help?
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#1349 [16:49] <etg> I have an error "Pixel Format not accelerated" DXDIAG = http://paste.ubuntu.com/13519951/
#1350 [16:50] <Red_> have no idea!
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#1352 [16:50] <Red_> i use mac
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#1354 [16:50] <Red_> I can connect to my realm but i cant use and/or play it either plz help me!
#1355 [16:51] <LUISELGEAR> hey can someone please help me?
#1356 [16:51] <achunt2143> Minecraft crashes imediately as soon as I try to launch it.
#1357 [16:51] <LUISELGEAR> i got the URL that give me
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#1360 [16:51] <Clock> etg, download and install http://downloads.dell.com/video/R215593.exe
#1361 [16:51] <mod_hunter> Thanks Clock, That helped me launch but now it says I no servers are available. When I click on a server it get Java.lang.NullPointerException:group error
#1362 [16:51] <etg> thanks clock
#1363 [16:52] <Red_> plz help me!
#1364 [16:52] <Clock> mod_hunter, issue with antivirus/malware
#1365 [16:52] <Clock> ??> mod_hunter tools/hjt
#1366 [16:52] <mod_hunter> Solution?
#1367 [16:52] <Absol> mod_hunter: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1368 [16:52] <Absol> mod_hunter: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1369 [16:52] <Clock> ??> achunt2143 launcher/game-output
#1370 [16:52] <Absol> achunt2143: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1371 [16:52] <Absol> achunt2143: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1372 [16:52] <Clock> LUISELGEAR, please explain in detail your issue
#1373 [16:52] <Red_> I can connect to my realm but i cant use and/or play it either plz help me!
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#1376 [16:53] <LUISELGEAR> http://paste.ubuntu.com/13519990/
#1377 [16:53] <Clock> Red_, you can connect, but can't play?
#1378 [16:53] <LUISELGEAR> what should i do?
#1379 [16:53] <Clock> LUISELGEAR, get a new computer
#1380 [16:53] <LUISELGEAR> XD
#1381 [16:53] <achunt2143> http://paste.ubuntu.com/13520033/
#1382 [16:53] <Red_> yes
#1383 [16:53] <Clock> LUISELGEAR, that piece of junk is too old for minecraft
#1384 [16:54] <LUISELGEAR> no f*ckin way, really?
#1385 [16:54] <Clock> Red_, explain in detail why can't you play?
#1386 [16:54] <JustJeffre> Excuese me?
#1387 [16:54] <Clock> ??> LUISELGEAR requirements
#1388 [16:54] <Absol> LUISELGEAR: Minecraft is a modern game with modern requirements, which are belied by its retro style. http://is.gd/mc_requirements
#1389 [16:54] <LUISELGEAR> but, can i play a old version of minecraft?
#1390 [16:54] <Clock> ??> achunt2143 win/dxdiag
#1391 [16:54] <Absol> achunt2143: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1392 [16:54] <Red_> i go into settings and i cant do anyting but subscribins
#1393 [16:55] <Clock> LUISELGEAR, no
#1394 [16:55] <LUISELGEAR> ok, thanks bro
#1395 [16:55] <JustJeffre> I have a problem. I fogot my security questions and can't get through.
#1396 [16:55] <JustJeffre> ?
#1397 [16:55] <JustJeffre> Hello?
#1398 [16:56] <achunt2143> http://paste.ubuntu.com/13520002/ this is the dxdiag output
#1399 [16:56] <Red_> o well jk
#1400 [16:56] <Red_> o well jk
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#1402 [16:56] <Clock> LUISELGEAR, that computer belongs in a museum, it's more than a decade old
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#1404 [16:56] <Clock> achunt2143, your graphics card is not supported on windows 10, downgrade to windows 7, get a new graphics card or use a different computer
#1405 [16:56] <LUISELGEAR> well, thanks, but a time ago i play minecraft and there was no problem, why now i cant play?
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#1407 [16:57] <etg> tried the video card link but it will not install any other ideas?
#1408 [16:57] <Clock> etg, what happens?
#1409 [16:57] <Red_> is anybody going to help me!
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#1411 [16:57] <etg> it unzip and tries to install then says it is not supported
#1412 [16:57] <Clock> ??> JustJeffre account/send-email
#1413 [16:57] <Absol> JustJeffre: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1414 [16:57] <Absol> JustJeffre: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1415 [16:57] <JustJeffre> Hello? I have a problem
#1416 [16:58] <JustJeffre> hhhhhhhb
#1417 [16:58] <LUISELGEAR> hey, i do a question
#1418 [16:59] <Clock> etg, oh i see, try this one instead http://downloads.dell.com/video/R260552.exe
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#1420 [16:59] <Clock> JustJeffre, contact mojang, they are the ONLY people that can help with account issues
#1421 [16:59] <guilherme> what you need help with
#1422 [17:00] <mod_hunter> Absol - here is link from Hijack scan http://paste.ubuntu.com/13520079/
#1423 [17:00] <LUISELGEAR> ok thanks for the help
#1424 [17:00] <LUISELGEAR> ok thanks for the help
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#1426 [17:01] <Clock> ??> mod_hunter av/mcafee/uninstall
#1427 [17:01] <Absol> mod_hunter: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#1428 [17:01] <Clock> mod_hunter, uninstall mcafee
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#1430 [17:01] <Clock> mod_hunter, it makes more harm than it's usefull
#1431 [17:01] <guilherme> i m not american please speak in portuguese,thanks
#1432 [17:01] <Clock> ??> guilherme lang/pt
#1433 [17:01] <Absol> guilherme: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1434 [17:01] <mod_hunter> Not running mcafee. running webroot
#1435 [17:02] <guilherme> obrigado
#1436 [17:02] <Clock> mod_hunter, from your hjt log, line 97: "Service: McAfee Firewall Core Service (mfefire) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe"
#1437 [17:03] <etg> thanks clock it installed fine
#1438 [17:03] <Clock> etg, restart the computer then try mc
#1439 [17:05] <mod_hunter> Tried uninstalling. Asking for username and password for McAfee FAmily protectio account. No idea what it is since I didn't know it was there. Ideas?
#1440 [17:05] <guilherme> my minecraft this split can they help me?
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#1444 [17:09] <Clock> mod_hunter, try reading the solutions in this thread https://community.mcafee.com/message/282452#282452
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#1454 [17:22] <Hunter_Gaming> http://paste.ubuntu.com/13520219/
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#1457 [17:23] <Hunter_Gaming> http://paste.ubuntu.com/13520219/
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#1459 [17:24] <Hunter_Gaming> Do you need me to resend the link?
#1460 [17:24] <Hunter_Gaming> http://paste.ubuntu.com/13520219/
#1461 [17:25] <Hunter_Gaming> Do you know what's wrong?
#1462 [17:25] <Hunter_Gaming> Because when I click play on Minecraft it will not load.
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#1469 [17:34] <wrightyyy4> http://paste.ubuntu.com/13520330/
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#1471 [17:37] <wrightyyy4> whenever i go to open minecraft it just keeps saying that there is a lack of updated graphic drivers. Ive used the "fix problem" button and it has told me to copy it into a page such as ubuntu and send it to a supports page like this one
#1472 [17:37] <wrightyyy4> any ideas on how to fix this problem ?
#1473 [17:38] <wrightyyy4> http://paste.ubuntu.com/13520330/
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#1475 [17:39] <wrightyyy4> any help??
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#1482 [17:54] <mod_hunter> Trying to connect to server for multiplayer but all servers say unable to connect to server. Any help is appreciated
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#1487 [18:02] <XxRoboPinturaxX> I upgrade to Windows 10, I installed Minecraft Windows 10 Beta Edition and it worked perfectly but, I tried other day to launch it and i crash in the screen that says "Mojang", I've tried to reinstall the game but I't doesn´t work.
#1488 [18:02] <XxRoboPinturaxX> Help me pls!
#1489 [18:02] <mod_hunter> Hello. Anyone out there. I have been trying to connect to multiplayer for along time. Had an issue with McAfee which was finally just resoved. Not longer getting the error message but still not able to connect becaue the connection times out.
#1490 [18:05] <mod_hunter> I will try again later
#1491 [18:05] <XxRoboPinturaxX> Anybody there?
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#1494 [18:06] <XxRoboPinturaxX> I upgrade to Windows 10, I installed Minecraft Windows 10 Beta Edition and it worked perfectly but, I tried other day to launch it and i crash in the screen that says "Mojang", I've tried to reinstall the game but I't doesn´t work.
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#1497 [18:09] <nikkiwikki234> Anyone have any ideas about putting more RAM into Minecraft? It used to work fine with the mods I'm using, but now, it closes with the 'Out of Memory' error once the Mojang title screen pops up. I'm using a Windows and 64 bit java.
#1498 [18:09] <nikkiwikki234> Anyone have any ideas about putting more RAM into Minecraft? It used to work fine with the mods I'm using, but now, it closes with the 'Out of Memory' error once the Mojang title screen pops up. I'm using a Windows and 64 bit java.
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#1508 [18:16] <Dallaire26> i just download windows 10 and now my minecraft say that i cant play beacause my ''Pixel format not accelerated'' what am i supose to do ?
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#1513 [18:19] <Afootpluto> ??> Dallaire26 win/dxdiag
#1514 [18:19] <Absol> Dallaire26: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1515 [18:20] <Dallaire26> i allready did it and it still dosen't work
#1516 [18:22] <Afootpluto> Dallaire26, can you give me the link to your dxdiag?
#1517 [18:23] <Dallaire26> how do i do that ? ahah
#1518 [18:24] <Afootpluto> Dallaire26, read the instructions
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#1521 [18:25] <Dallaire26> you want the link of the Ubuntu Paste ?
#1522 [18:25] <Afootpluto> yes
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#1524 [18:26] * xXxParadoxXx [xXxParadoxXx@notlogged] has joined #minecrafthelp
#1525 [18:26] <Dallaire26> ok wait a min
#1526 [18:26] <nlanda> HHjjasodih
#1527 [18:26] <xXxParadoxXx> hello?
#1528 [18:26] <xXxParadoxXx> I need help
#1529 [18:26] <Afootpluto> ??> xXxParadoxXx help
#1530 [18:26] <Afootpluto> ??> xXxParadoxXx ask
#1531 [18:26] <Absol> xXxParadoxXx: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1532 [18:26] <Absol> xXxParadoxXx: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
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#1534 [18:27] <xXxParadoxXx> ok whenever I try to login to Mojang.com it says it does not recognize my account I have tried reseting password and the email is definetly correct
#1535 [18:27] * nlanda [nlanda@notlogged] has joined #minecrafthelp
#1536 [18:27] <nlanda> http://paste.ubuntu.com/13520618/
#1537 [18:27] <Afootpluto> ??> xXxParadoxXx login/throttle
#1538 [18:27] <Absol> xXxParadoxXx: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1539 [18:28] <Absol> xXxParadoxXx: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1540 [18:28] <nlanda> I have just install Windows 10
#1541 [18:28] <nlanda> and it does not run
#1542 [18:28] <nlanda> it sais that is a graphic problem
#1543 [18:28] <Dallaire26> afootpluto: http://paste.ubuntu.com/13520748/
#1544 [18:29] <xXxParadoxXx> does it notify me of the lockout?
#1545 [18:29] <Afootpluto> Dallaire26, your GPU is not supported on windows 10, you will need to downgrade to windows 7
#1546 [18:29] <Afootpluto> xXxParadoxXx, no
#1547 [18:29] <xXxParadoxXx> dang
#1548 [18:29] <nlanda> it sais Pixel not accelerated
#1549 [18:30] <xXxParadoxXx> the face of miserableness :(
#1550 [18:30] <xXxParadoxXx> bye
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#1552 [18:30] <Dallaire26> how do i downgrade to window 7 ?
#1553 [18:30] <Afootpluto> ??> Dallaire26 win/downgrade
#1554 [18:30] <Absol> Dallaire26: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#1565 [19:03] <cloudxnine> someone help me please
#1566 [19:03] <cloudxnine> anyone on?
#1567 [19:03] <cloudxnine> anyone on?
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#1569 [19:04] <cloudxnine> hello?
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#1571 [19:07] <cloudxnine> anyone on that can help?
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#1579 [19:10] <HumanoidCreature> Does anyone know how Minecraft would run on an X3100, T5250 & 2GB of RAM? Not expecting amazing performance, but hopefully playable.
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#1581 [19:10] <HumanoidCreature> .. Oops, internet going down. Turns out I won't be around for an answer
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#1584 [19:11] <cloudxnine> hello?
#1585 [19:11] <cloudxnine> i need help
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#1587 [19:13] <cloudxnine> can one of the like 60 people in here be something but useless and help me please
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#1590 [19:16] <toodle> hello?
#1591 [19:17] <Bugboy1028> ??> toodle ask
#1592 [19:17] <Absol> toodle: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1593 [19:17] <Absol> toodle: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1594 [19:17] <toodle> is minecraft down or something?
#1595 [19:17] <Bugboy1028> .minecraft
#1596 [19:17] <PangeaBot> (Bugboy1028) 03Online: Login, Session, Skins, Website, Realms
#1597 [19:17] <toodle> i cant log in at all
#1598 [19:17] <Bugboy1028> No?
#1599 [19:17] <Bugboy1028> toodle, how many times you log in?
#1600 [19:17] <Bugboy1028> Also your minecraft username?
#1601 [19:17] <Bugboy1028> ( not your email, ingame name)
#1602 [19:17] * Dartpol [Dartpol@notlogged] has joined #minecrafthelp
#1603 [19:18] <toodle> i tried logging in to minecraft today like i did last week
#1604 [19:18] <toodle> and it was auto logged out instead of auto logging in like usual
#1605 [19:18] <toodle> so i tried puttiung my password back in
#1606 [19:18] <toodle> and it said it was incorrect
#1607 [19:18] <toodle> i went to minecraft.net
#1608 [19:18] <toodle> tried to login, same thing
#1609 [19:18] * Conor [Conor@notlogged] has joined #minecrafthelp
#1610 [19:18] <toodle> tried to change my password by entering my email, it said invalid email
#1611 [19:18] <toodle> .......
#1612 [19:18] <Conor> Does this chat room have anything to do with accounts?
#1613 [19:19] <Conor> I've been looking for a resource to talk about my migration issues.
#1614 [19:19] <Conor> Checked the help resources and it was fruitless.
#1615 [19:19] <toodle> hello?
#1616 [19:21] <Dartpol> Please help me ! It is giving this error can anyone help me fix it? Between this website and see http://paste.ubuntu.com/13521156/ . Please help me !
#1617 [19:22] <toodle> i think everyone here is afk..
#1618 [19:22] <Bugboy1028> jesus
#1619 [19:22] <Bugboy1028> toodle & Conor , I was having connection issues
#1620 [19:22] <Bugboy1028> You didnt answer my question at all, toodle
#1621 [19:22] <Bugboy1028> ...
#1622 [19:22] <toodle> did you read anything i wrote?
#1623 [19:22] <Bugboy1028> Yes, I did
#1624 [19:22] <toodle> minecraft username is cloudxnine
#1625 [19:22] <Bugboy1028> thanks you.
#1626 [19:22] <toodle> nos problem lol
#1627 [19:23] <Bugboy1028> hmm
#1628 [19:23] <toodle> its literally as if my account was deleted or something because when i try to reset my password and stuff it says invalid email?
#1629 [19:24] <Bugboy1028> ??> toodle scold/patience
#1630 [19:24] <Absol> toodle: Please be patient when waiting for a response. Many of the helpers here are helping in their free time at school or work, and often get called away.
#1631 [19:24] <Absol> toodle: In short, your supplications will be answered, in the order in which they are received.
#1632 [19:24] <Conor> Following migration, I lost track of my e-mails, and so I have no access to the e-mail it was on. I have the user and several possible passwords (I typically use a range and I am sure that I know it.)
#1633 [19:24] <Bugboy1028> I'm only one who currently helping everyone right now
#1634 [19:24] * Dartpol [Dartpol@notlogged] has quit. (Quit: Web client closed)
#1635 [19:25] <toodle> ok ty
#1636 [19:25] <Bugboy1028> Conor, do you still know method of payment you used ( DO NOT TELL ME ANYTHING ABOUT IT )?
#1637 [19:25] <Conor> Aye.
#1638 [19:25] * toodle_ [toodle_@notlogged] has joined #minecrafthelp
#1639 [19:26] <Bugboy1028> ??> Conor mojang/email
#1640 [19:26] <Absol> Conor: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1641 [19:26] <Absol> Conor: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1642 [19:26] <Bugboy1028> Conor, you will need to contact Mojang about it
#1643 [19:26] <Conor> I have had several bad events when it comes to e-mailing for customer support.
#1644 [19:26] <Bugboy1028> toodle_, you might need to do it as well
#1645 [19:26] <Conor> Is there a way I can speak to a human?
#1646 [19:26] <toodle> but it was fine like 3 days ago
#1647 [19:26] <Bugboy1028> Conor, Mojang doesn't have phone support
#1648 [19:26] <toodle> what happened all of a sudden
#1649 [19:27] * JustJeffre [JustJeffre@notlogged] has quit. (Quit: Web client closed)
#1650 [19:27] <Conor> Is it possible for chat room support?
#1651 [19:27] * Guest65748 [Guest65748@notlogged] has joined #minecrafthelp
#1652 [19:28] <Bugboy1028> ...., this is chat room support and we took care of most of things that Mojang does but very valuble information ( personal stuff ) will be with Mojang's help team. Send them email
#1653 [19:29] * Conor [Conor@notlogged] has quit. (Quit: Web client closed)
#1654 [19:29] * toodle_ [toodle_@notlogged] has quit. (Ping timeout: 204 seconds)
#1655 [19:29] <Bugboy1028> By sending email to Mojang's help team, they will do best to help you out
#1656 [19:29] * Guest65748 [Guest65748@notlogged] has quit. (Client Quit)
#1657 [19:29] <Bugboy1028> ..
#1658 [19:29] <Bugboy1028> ok
#1659 [19:29] <toodle> o ty\
#1660 [19:29] * hdizzle [hdizzle@notlogged] has joined #minecrafthelp
#1661 [19:29] <Bugboy1028> toodle, hold on a minute
#1662 [19:29] <toodle> yes?
#1663 [19:29] <toodle> also why did it say i quit the chat
#1664 [19:29] <toodle> lol
#1665 [19:30] <Bugboy1028> that's your clone....
#1666 [19:30] <Bugboy1028> anyways...
#1667 [19:30] <toodle> o
#1668 [19:30] <Bugboy1028> Your skin's Spongebob?
#1669 [19:30] <toodle> yeash
#1670 [19:30] <toodle> yeah*
#1671 [19:30] <Bugboy1028> Ok
#1672 [19:30] <hdizzle> im new to minecraft. im so cconfused about the servers, they are laggy and are all modded. i just want to play normally with people online. help????
#1673 [19:31] <toodle> how did u know xD
#1674 [19:31] <Bugboy1028> https://namemc.com/s?cloudxnine <--
#1675 [19:31] * liroy0607 [liroy0607@notlogged] has joined #minecrafthelp
#1676 [19:31] <toodle> oh cool
#1677 [19:31] <toodle> yeah made that skin years ago with friends
#1678 [19:32] <Bugboy1028> ok
#1679 [19:32] <Bugboy1028> ??> toodle login/throttle
#1680 [19:32] <Absol> toodle: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1681 [19:32] <Absol> toodle: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1682 [19:33] <Bugboy1028> ^ I thinks this is what causes your issues, toodle
#1683 [19:33] * Stormy [Stormy@notlogged] has joined #minecrafthelp
#1684 [19:33] <toodle> but i know my password by heart and it auto logged me out without me even trying to log in once
#1685 [19:33] <hdizzle> Can anyone help me?
#1686 [19:33] <Stormy> Hi. I'm trying to login to my mojang account and I know I'm not hacked because I can reset my password etc.
#1687 [19:33] <Stormy> But I get the error "Error! Unknown e-mail address or password."
#1688 [19:33] <toodle> ok me too
#1689 [19:34] <toodle> omg*
#1690 [19:34] <Bugboy1028> Stormy, your minecraft ingame username?
#1691 [19:34] <Bugboy1028> hdizzle, ask away
#1692 [19:34] <Stormy> Bugboy1028, Pancake69
#1693 [19:34] <toodle> stormy i get the same problem
#1694 [19:34] <hdizzle> im new to minecraft. im so cconfused about the servers, they are laggy and are all modded. i just want to play normally with people online. help????
#1695 [19:34] <toodle> as if my acc was deleted or something
#1696 [19:34] <Bugboy1028> Ok
#1697 [19:34] <Stormy> It's very bizzarre because it's like I can reset my info, but once it's time to login it gives me nothing.
#1698 [19:35] <Bugboy1028> Stormy, did you change your nick recently?
#1699 [19:35] <Bugboy1028> From Batman69 or pancakethestrong?
#1700 [19:35] <Stormy> More so like a month or two back, yes.
#1701 [19:35] <Bugboy1028> Which nick did you use before; Batman69 or pancakethestrong?
#1702 [19:35] <Stormy> Batman69
#1703 [19:36] <hdizzle> are there any reguler servers or are they all games?
#1704 [19:36] * Vintix [Vintix@notlogged] has joined #minecrafthelp
#1705 [19:36] <Bugboy1028> Ok, toodle and Stormy , I'm sorry but I honestly dont know why it is not leeting you connect
#1706 [19:37] <Andrio> :o
#1707 [19:37] <Andrio> ??> Stormy login/throttle
#1708 [19:37] <Absol> Stormy: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1709 [19:37] * liroy0607 [liroy0607@notlogged] has quit. (Ping timeout: 204 seconds)
#1710 [19:37] <Absol> Stormy: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1711 [19:37] <Vintix> Hello, I'm having some issues with my Minecraft Client I was wondering if anyone here is available to help me?
#1712 [19:37] <Bugboy1028> That's what I said to toodle as well
#1713 [19:37] <Bugboy1028> Vintix, what is the issue?
#1714 [19:38] <toodle> bugboy ive got a nother question
#1715 [19:38] * kirby|gone is now known as mrkirby153
#1716 [19:38] <Vintix> I am having the "Pixel Format Accelerated" issue when I updated to Windows 10.
#1717 [19:38] <Stormy> Bugboy1028, after I reset the password I assume I wait 3 hours then I reset, or can I just login after 3 hours?
#1718 [19:38] <Bugboy1028> ermm, Andrio, answer that?
#1719 [19:38] <Bugboy1028> toodle, ASK AWAY.
#1720 [19:39] <hdizzle> im not trying to be rude but literally nobody has even responded to me. please help me out?
#1721 [19:39] <toodle> on mojang when i try to login it says Unknown e-mail address or password so i was able to change my password but when i try to login right after changing it it says the same thing
#1722 [19:39] <Truency> hi stormy, account throttling is alllll the rage!
#1723 [19:39] <toodle> is that the same thing stormy just had?
#1724 [19:39] <Andrio> ??> Vintix win/DXDiag
#1725 [19:39] <Absol> Vintix: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1726 [19:39] <toodle> also whats account throttling mean
#1727 [19:39] * urielsalis_ [urielsalis_@notlogged] has joined #minecrafthelp
#1728 [19:39] <Andrio> hdizzle, I'm sure there are survival servers, if that's what you mean
#1729 [19:40] <Bugboy1028> toodle, huh, I guess maybe you had to wait 3 hours to do it...
#1730 [19:40] <Vintix> Tried that, I could not find my graphics driver company.
#1731 [19:40] <Andrio> Vintix, may I see the link to your report?
#1732 [19:40] <toodle> ok ill just wait hopefully its fine later
#1733 [19:40] <toodle> thank u
#1734 [19:40] <Vintix> Link, iks there somewhere I can copy and paste it into and give you guys the link... Will pastebin work?
#1735 [19:41] <hdizzle> @andrio and do i just need to remember what server i was using so i can get back to it?
#1736 [19:41] <Andrio> hdizzle, that's why there's a list.
#1737 [19:41] <hdizzle> @Andrio where?
#1738 [19:41] <Vintix> http://pastebin.com/eFVPa028
#1739 [19:42] <Andrio> hdizzle, what version of Minecraft are you on?
#1740 [19:42] <Vintix> Thats the link to my crash report.
#1741 [19:42] * Grumpy [Grumpy@notlogged] has joined #minecrafthelp
#1742 [19:42] <hdizzle> @Andrio 1.88
#1743 [19:42] <Andrio> you mean 1.8.8?
#1744 [19:42] * AlphaBlend [AlphaBlend@notlogged] has quit. (Ping timeout: 192 seconds)
#1745 [19:42] <Andrio> Vintix, sorry; not that report, the DXDiag report
#1746 [19:42] <Bugboy1028> Vintix, you're reading it wrong.
#1747 [19:42] * jay [jay@notlogged] has joined #minecrafthelp
#1748 [19:42] <Vintix> Oh...
#1749 [19:43] * LORDS [LORDS@notlogged] has joined #minecrafthelp
#1750 [19:44] <Vintix> How do I get the DXDiag report?
#1751 [19:44] <Vintix> It comes up with DirectX, I've let it load don't know where to go from there.
#1752 [19:44] * toodle [toodle@notlogged] has quit. (Ping timeout: 204 seconds)
#1753 [19:44] <hdizzle> @Andrio yes
#1754 [19:44] * Kirito is now known as Bell
#1755 [19:45] <Andrio> hdizzle, Multiplayer → Add Server
#1756 [19:45] * hdizzle [hdizzle@notlogged] has quit. (Quit: Web client closed)
#1757 [19:45] * urielsalis_ is now known as urielsalis
#1758 [19:48] <Vintix> You guys still here?
#1759 [19:48] <Vintix> Andrio?
#1760 [19:48] <Andrio> mm?
#1761 [19:49] <Andrio> ??> Vintix win/DXDiag
#1762 [19:49] <Absol> Vintix: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1763 [19:49] <Vintix> I can run the dxdiag, what is the report? Or where can I find it?
#1764 [19:49] * Jademalo [Jademalo@notlogged] has quit. (Quit: Leaving)
#1765 [19:49] <Vintix> I already did that. @Absol
#1766 [19:50] <Andrio> Look at step 3
#1767 [19:52] * urielsalis_ [urielsalis_@notlogged] has joined #minecrafthelp
#1768 [19:52] <Vintix> @Andrio http://paste.ubuntu.com/13521547/
#1769 [19:54] <Andrio> Vintix, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#1770 [19:55] <Vintix> Oh... Well that stinks.
#1771 [19:55] <Vintix> Thank you for all your help.
#1772 [19:55] <Andrio> mm
#1773 [19:56] * jay [jay@notlogged] has quit. (Quit: Web client closed)
#1774 [19:59] * Jess [Jess@notlogged] has joined #minecrafthelp
#1775 [19:59] * Vintix [Vintix@notlogged] has quit. (Quit: Web client closed)
#1776 [20:01] * Jess [Jess@notlogged] has joined #minecrafthelp
#1777 [20:01] * urielsalis [urielsalis@notlogged] has quit. (Quit: Leaving)
#1778 [20:01] * urielsalis_ is now known as urielsalis
#1779 [20:02] <Jess> my driver says there is no update. minecraft wont load because the grafics driver wont work
#1780 [20:02] <urielsalis> Jess, you have a dxdiag?
#1781 [20:03] <Jess> working on it lol
#1782 [20:04] <urielsalis> Jess, sure :)
#1783 [20:05] <Jess> http://paste.ubuntu.com/13521698/
#1784 [20:05] <urielsalis> Jess, one second
#1785 [20:05] <Jess> i think thats it...
#1786 [20:06] <urielsalis> Jess, that looks too short
#1787 [20:06] <urielsalis> Jess, we need the full report
#1788 [20:06] <Jess> what i copied? or the link?
#1789 [20:06] <Jess> oh, ok, hang on
#1790 [20:06] <urielsalis> Jess, what you copied
#1791 [20:07] * xballesta [xballesta@notlogged] has joined #minecrafthelp
#1792 [20:11] * xballesta [xballesta@notlogged] has quit. (Client Quit)
#1793 [20:11] <Jess> http://paste.ubuntu.com/13521768/
#1794 [20:11] <Jess> hope thats it...
#1795 [20:11] <urielsalis> Jess, yup, one moment
#1796 [20:12] <Jess> ok thanks
#1797 [20:12] <urielsalis> Jess, that pc had Windows 7 originally?
#1798 [20:13] <Jess> not sure, i got it from my grandpa! lol
#1799 [20:13] * sophie [sophie@notlogged] has joined #minecrafthelp
#1800 [20:13] <urielsalis> Jess, you will need to downgrade it back to Windows 7 as there are no Drivers for Windows 8 for you graphic card, or you could get a new graphic card
#1801 [20:14] <Jess> how do I downgrade to 7?
#1802 [20:14] <Jess> just find it on the net?
#1803 [20:14] * iSwervz [iSwervz@notlogged] has joined #minecrafthelp
#1804 [20:14] <sophie> Can someone help me? I want to reset my username for my Mojang Account. I know all of the other information, I just can't remember my username and have tried all of the available ones in my head. Where can I find how to reset your username???
#1805 [20:14] <urielsalis> Jess, a computer shop or local technican might be able to guide you in that :)
#1806 [20:15] <urielsalis> sophie, minecraft.net/retrievename
#1807 [20:15] <sophie> THANK YOU SO MUCH!!!!!!!!!
#1808 [20:15] * urielsalis tips hat
#1808 [20:15] <sophie> Sorry i have been trying so hard to find it
#1809 [20:15] <Jess> okey dokey! thank you so much for your help! :) Have a great night!
#1810 [20:15] <urielsalis> sophie, thats why we are here :)
#1811 [20:15] <urielsalis> Jess, you too!
#1812 [20:16] * Jess [Jess@notlogged] has quit. (Quit: Web client closed)
#1813 [20:16] <sophie> <3 <3 <3
#1814 [20:16] <sophie> wait is there another sight I can go to? it hasn't emailed my usernames to me yet...
#1815 [20:16] <sophie> *site
#1816 [20:16] <urielsalis> sophie, it may take some minutes
#1817 [20:17] <urielsalis> sophie, also check your spam folder
#1818 [20:17] <sophie> ooh ok
#1819 [20:17] <sophie> thank you
#1820 [20:18] <sophie> anone here live in USA? If so, Happy Thanksgiving!
#1821 [20:18] <sophie> *anyone
#1822 [20:18] * Slimber [Slimber@notlogged] has joined #minecrafthelp
#1823 [20:18] <Slimber> Can anyone help me with a crash issue?
#1824 [20:19] <urielsalis> Slimber, you have a crash report?
#1825 [20:19] <sophie> ye si think so
#1826 [20:20] <Slimber> It says my Pixels Aren't Accelerated on Windows 10 and I can't update the drivers cause there isn't an update and I can't go back to Windows 8.1
#1827 [20:20] <Slimber> ---- Minecraft Crash Report ---- // Why did you do that? Time: 11/26/15 9:14 PM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.cr
#1828 [20:20] <urielsalis> Slimber, you have a dxdiag?
#1829 [20:20] <Slimber> Yes
#1830 [20:20] <urielsalis> Slimber, can you give me the link?
#1831 [20:20] <Slimber> Link?
#1832 [20:20] <sophie> you can also go to https://help.mojang.com/customer/en/portal/articles/928797-error-org-lwjgl-lwjglexception?b_id=5408
#1833 [20:20] <CubeTheThird> inb4 intel 1st or 2nd gen
#1834 [20:20] <Slimber> I have intel 4 series
#1835 [20:21] <urielsalis> sophie, that links back to here
#1836 [20:21] <sophie> oh
#1837 [20:21] <CubeTheThird> Slimber, umm.. that card isn't supported beyond windows 7
#1838 [20:21] <Slimber> Oh
#1839 [20:21] <Slimber> IDK the place I got this laptop from updated this to Windows 10
#1840 [20:21] <sophie> im not good at this. ALSO, y email still hasn't come in... urielsalis, can u help me
#1841 [20:21] <urielsalis> sophie, did you checked your spam folder?
#1842 [20:22] * Slimber [Slimber@notlogged] has quit. (Client Quit)
#1843 [20:26] * nico [nico@notlogged] has joined #minecrafthelp
#1844 [20:28] * Ruleroftheocean0 [Ruleroftheocean0@notlogged] has joined #minecrafthelp
#1845 [20:28] * nico [nico@notlogged] has quit. (Client Quit)
#1846 [20:28] <Ruleroftheocean0> i forgot one of my security identity questions what do i do
#1847 [20:29] <urielsalis> ??> Ruleroftheocean0 mojang/email
#1848 [20:29] <Absol> Ruleroftheocean0: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1849 [20:29] <Absol> Ruleroftheocean0: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1850 [20:33] * Lecookie [Lecookie@notlogged] has joined #minecrafthelp
#1851 [20:33] <Lecookie> I am getting the error: WIndows Socket Error 10107, anyone know a fix?
#1852 [20:34] * sophie [sophie@notlogged] has quit. (Ping timeout: 204 seconds)
#1853 [20:34] * JoeSoup [JoeSoup@notlogged] has joined #minecrafthelp
#1854 [20:35] * diamondsquad [diamondsquad@notlogged] has joined #minecrafthelp
#1855 [20:35] <CubeTheThird> Lecookie, can you open cmd as administrator?>
#1856 [20:35] <Lecookie> Yeah
#1857 [20:36] * diamondsquad [diamondsquad@notlogged] has quit. (Client Quit)
#1858 [20:36] <Lecookie> It's opened
#1859 [20:36] <CubeTheThird> Lecookie, run this command: netsh winsock reset
#1860 [20:37] <Lecookie> Im on administrator account but says im not adminstrator
#1861 [20:37] <Lecookie> Is there special way I need to open cmd?
#1862 [20:37] <CubeTheThird> Lecookie, you have to right click on it -> run as administrator
#1863 [20:37] <Lecookie> Thanks
#1864 [20:38] <Lecookie> So I restart my pc anything I need to do after that?
#1865 [20:38] <CubeTheThird> just restart. That should be it
#1866 [20:38] <Lecookie> Alright
#1867 [20:40] <JoeSoup> I need help. I just recently bought a new laptop and I can't log into my account, it keeps telling me it couldn't connect to the servers. I've tried reinstalling both Minecraft and Java as well as changing my password. Here's a picture of the error I keep getting: http://s29.postimg.org/5871bo9ev/Capture.png
#1868 [20:41] * Lecookie_ [Lecookie_@notlogged] has joined #minecrafthelp
#1869 [20:41] <Lecookie_> It worked, Thank you so much.
#1870 [20:42] * Lecookie [Lecookie@notlogged] has quit. (Ping timeout: 204 seconds)
#1871 [20:43] * RexFire7 [RexFire7@notlogged] has joined #minecrafthelp
#1872 [20:44] <RexFire7> I cannot open Minecraft with Windows 10
#1873 [20:44] <RexFire7> this is my dxdiag: http://paste.ubuntu.com/13522073/
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#1875 [20:45] <CubeTheThird> RexFire7, delete your minecraft launcher, and get the new one from minecraft.net/download
#1876 [20:46] <RexFire7> ok
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#1886 [21:03] <Ruleroftheocean0> hello my security questions are broken and i cannot fix them
#1887 [21:04] <Ruleroftheocean0> can someone please help me?
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#1891 [21:10] <Ruleroftheocean0> i need help i dont remember my security questions
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#1894 [21:10] <Nathanel> can someone please help me i cannot play minecraft
#1895 [21:10] <Nathanel> can someone please help me i cannot play minecraft
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#1898 [21:14] <Kenny> I received the error for not enough RAM and have not been able to get my game to run after using -Xmx2G. Any suggestions?
#1899 [21:16] <CubeTheThird> Kenny, are you using mods or resource packs?
#1900 [21:17] * Liv [Liv@notlogged] has joined #minecrafthelp
#1901 [21:18] <Kenny> Yes, resource packs and shaders mod 1.8 and huahwii 64 bit pack
#1902 [21:18] <CubeTheThird> Kenny, ya.. shaders mod alone I'd assume you would need more than 2GB of ram
#1903 [21:19] <CubeTheThird> Kenny, what resource packs?
#1904 [21:19] <Kenny> KingBrutts PVP texture pack
#1905 [21:20] <Kenny> Is it ok to use something like -Xmx4G
#1906 [21:20] <Liv> Just downloaded minecraft & cannot change the skins names, no input is entered or incorrect from keypad.
#1907 [21:22] <CubeTheThird> Kenny, sure try that
#1908 [21:22] <CubeTheThird> Liv, what edition of minecraft?
#1909 [21:22] <Liv> Pocket edition
#1910 [21:23] <CubeTheThird> Liv, ah.. we don't often get questions about pocket edition here, so it's not likely you'll find answers to what you're looking for. I'd recommend you visit the minecraft forums for assistance
#1911 [21:24] <Liv> I need answers
#1912 [21:25] <Liv> And I need them now
#1913 [21:25] * whitestripes [whitestripes@notlogged] has joined #minecrafthelp
#1914 [21:25] <Kenny> Same issue still occurs. Could there be something wrong with the profile? Can I copy and past the profile on here for you to llok and see if something is incorrect?
#1915 [21:26] <CubeTheThird> Kenny, try removing the resource pack. If not you either need more memory, or remving the mods
#1916 [21:26] <whitestripes> i cant remeber my old minecraft email at all how can i recover it
#1917 [21:26] <CubeTheThird> whitestripes, you can test any emails you know here: http://www.minecraft.net/retrievename
#1918 [21:27] <whitestripes> thanks but i dont have access to that email anymore i bought the game for my nephew and he forgot his password to email and minecraft
#1919 [21:27] <CubeTheThird> whitestripes, ah, you will have to contact Mojang about it then
#1920 [21:27] <CubeTheThird> ??> whitestripes mojang/email
#1921 [21:27] <Absol> whitestripes: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1922 [21:27] <Absol> whitestripes: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1923 [21:28] <whitestripes> thanks for the help
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#1925 [21:29] <Kenny> removed shaders mod and no change. How do i delete the texture packs?
#1926 [21:29] <CubeTheThird> Kenny, In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
#1927 [21:31] * Purpledino [Purpledino@notlogged] has joined #minecrafthelp
#1928 [21:31] <Purpledino> hello?
#1929 [21:32] <CubeTheThird> hello Purpledino
#1930 [21:32] <Purpledino> hi!
#1931 [21:32] <Purpledino> so can i ask u my Q now?
#1932 [21:33] <CubeTheThird> Purpledino, .. nothing stopping you from asking ;)
#1933 [21:33] <Kenny> do i just delet the folder or file
#1934 [21:34] <Purpledino> So basically ive been trying to get into my mojang and whats happening is when i reset my password and then enter it it still comes up with error could not get in
#1935 [21:34] <CubeTheThird> Kenny, delete stuff in the resourcepacks folder
#1936 [21:34] <CubeTheThird> Purpledino, what does the error say?
#1937 [21:34] <Purpledino> i reset my password and enter the new pass but it still comes up with error
#1938 [21:35] <Purpledino> Error! Unknown e-mail address or password.
#1939 [21:35] <CubeTheThird> ??> Purpledino login/throttle
#1940 [21:35] <Absol> Purpledino: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1941 [21:35] <Absol> Purpledino: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1942 [21:36] <Purpledino> ok so what happens if i get it wrong for a 4th time?
#1943 [21:36] <CubeTheThird> Purpledino, the lockout expires 3 hours after your last attempt
#1944 [21:37] <Purpledino> ok thx
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#1946 [21:37] <Kenny> Thank you. The kid is back in business.
#1947 [21:38] <CubeTheThird> ah good
#1948 [21:38] <Kenny> bye
#1949 [21:38] <Kenny> thank you again
#1950 [21:38] <CubeTheThird> no problem :3
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#1953 [21:47] <sophie> hey! sorry uriel had to go for about an hour. i checked my spam folder and it wasn't there. I'm so confused because i checked my email to see if it was correct and no one sent me an email. i also checked in the trash. is there any way you can help me?
#1954 [21:47] <sophie> i
#1955 [21:47] <sophie> am
#1956 [21:47] <sophie> so
#1957 [21:47] <sophie> confused
#1958 [21:47] <sophie> as
#1959 [21:47] <sophie> to
#1960 [21:47] <sophie> what
#1961 [21:47] <sophie> to
#1962 [21:47] <webrosc> stop spamming please
#1963 [21:47] <sophie> do
#1964 [21:47] <sophie> sry
#1965 [21:47] <sophie> can you help me??
#1966 [21:48] <sophie> actually i gtg
#1967 [21:48] <sophie> i will be back later
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#1969 [21:48] <webrosc> o.O
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#1984 [22:11] <Ilovekirby300> i cant join hypixel i dont know why please help me
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#1988 [22:15] * Realzy [Realzy@notlogged] has joined #minecrafthelp
#1989 [22:15] <Realzy> I NEED HELP
#1990 [22:18] <Realzy> i need help with my minecraft.
#1991 [22:18] <webrosc> ??> Realzy ask
#1992 [22:18] <Absol> Realzy: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1993 [22:18] <Absol> Realzy: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1994 [22:19] <Realzy> it keeps crashing because of out dated drivers, but none of them are out of date.
#1995 [22:19] <Realzy> http://paste.ubuntu.com/13522923/
#1996 [22:19] <webrosc> well the fact you don't have any drivers installed...
#1997 [22:20] <webrosc> one moment
#1998 [22:20] <Realzy> oh... wait are seroius?
#1999 [22:20] <Realzy> serious*
#2000 [22:20] <webrosc> yes...Card name: Microsoft Basic Display Driver
#2001 [22:21] <Realzy> i seem like a complete idiot don't i..?
#2002 [22:21] <CubeTheThird> Realzy, download and install https://www.nvidia.com/download/driverResults.aspx/94229/en-us
#2003 [22:21] * webrosc was about to post that
#2003 [22:22] * Beyckler [Beyckler@notlogged] has joined #minecrafthelp
#2004 [22:22] <Realzy> Thank you guys im so sorry to wake you gusy if i did.
#2005 [22:23] <Beyckler> Necesito ayuda :c soy nuevo
#2006 [22:23] * mastachief117 [mastachief117@notlogged] has joined #minecrafthelp
#2007 [22:23] <webrosc> ??> Beyckler lang/pt
#2008 [22:23] <Absol> Beyckler: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#2009 [22:24] <Realzy> Wait what divers do i have to install from the link
#2010 [22:24] <Realzy> it redirects me to a different page
#2011 [22:25] <Beyckler> absol, ok pero como se hace para arreglar el error de minecraft?
#2012 [22:26] <CubeTheThird> Realzy, just scroll down to the buttom and press accept and download
#2013 [22:26] <Realzy> thank you
#2014 [22:27] <mastachief117> Hello, I can not connect to my favorite server the error I get when trying to connect goes as follows; Internal Exception: java.io.IOException: An existing connection was forcibly closed by the remote host. Now I can connect to other servers just not this one. I know the server is up cause I have asked of its website what should I do?
#2015 [22:27] <Realzy> Uhm..
#2016 [22:27] <Realzy> The page doesn't have the button cub
#2017 [22:27] <Realzy> cube*
#2018 [22:28] <webrosc> Realzy,its a green button labeled AGREE & DOWNLOAD
#2019 [22:28] <Realzy> https://www.nvidia.com/download/driverResults.aspx/94229/en-us
#2020 [22:28] <Beyckler> lang / pt
#2021 [22:28] <Realzy> it doesn't say that.
#2022 [22:28] <Beyckler> lang / pt asd
#2023 [22:29] <webrosc> Realzy, yes, press download, then at the bottom of next page, click accept and download button
#2024 [22:29] <webrosc> Beyckler, we only speak English here
#2025 [22:29] <Realzy> Oh im so dumb lol
#2026 [22:31] <Beyckler> apology had a Spanish translator on, hear how to fix an error that I have in minecraft?
#2027 [22:32] <Beyckler> apology had a Spanish translator on, heat how to fix an error in minecraft That I have?
#2028 [22:32] <webrosc> Beyckler, do you have a crash report?
#2029 [22:32] <Beyckler> yes!
#2030 [22:33] <webrosc> post it to paste.ubuntu.com then link that here
#2031 [22:34] <mastachief117> any advice for my problem?
#2032 [22:34] <webrosc> mastachief117, its just the one server you have the issue with, none others?
#2033 [22:34] * awie_aly [awie_aly@notlogged] has joined #minecrafthelp
#2034 [22:34] <mastachief117> yes just the one server
#2035 [22:35] <webrosc> most likly an issue on the servers end
#2036 [22:35] <webrosc> speak with the server owners, they can see logs of you attempting to login and work from there
#2037 [22:35] * awie_aly [awie_aly@notlogged] has quit. (Client Quit)
#2038 [22:35] <mastachief117> I'll msg him now then
#2039 [22:36] * Unkown [Unkown@notlogged] has joined #minecrafthelp
#2040 [22:37] <Beyckler> help me :c
#2041 [22:37] * Realzy [Realzy@notlogged] has quit. (Ping timeout: 204 seconds)
#2042 [22:37] <webrosc> Beyckler, post the crash report to paste.ubuntu.com then link that here
#2043 [22:37] <Unkown> I have previously bought minecraft in the past and have played it a number of amount of times on different devices, and at one point changed my password, then when i log on on this computer it says i have not bought it yet, and that i can only play the demo, can somebody help out with this.
#2044 [22:38] <webrosc> ??> Unkown account/bug/demo
#2045 [22:38] <Absol> Unkown: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#2046 [22:39] <Beyckler> I link the URL ubunto.com? this way?
#2047 [22:39] <webrosc> yes
#2048 [22:40] <Beyckler> here?*
#2049 [22:40] * Unkown_ [Unkown_@notlogged] has joined #minecrafthelp
#2050 [22:40] <Beyckler> ok
#2051 [22:40] <Beyckler> http://paste.ubuntu.com/13522976/
#2052 [22:40] <webrosc> Beyckler, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#2053 [22:41] * Unkown [Unkown@notlogged] has quit. (Ping timeout: 204 seconds)
#2054 [22:41] <Unkown_> I have previously purchased minecraft in the past and have already played it on a bunch of devices, then when i tried it for the first time on this computer it would say that i have not bought the game and that i can only play the demo can somebody help em with this
#2055 [22:41] <webrosc> ??> Unkown_ account/bug/demo
#2056 [22:41] <Absol> Unkown_: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#2057 [22:44] <Unkown_> everything that it said did not work
#2058 [22:44] <CubeTheThird> Unkown_, what is your minecraft username?
#2059 [22:44] <Unkown_> i've already seen thtat page and when i log onto minecraft.net it tells me to purchase it again
#2060 [22:44] <mastachief117> ok I have messaged the server owner any other suggestions that I can do to maybe fix this problem?
#2061 [22:45] <Unkown_> Awesome_AJ1 but when im on the demo it says welcome player not my name
#2062 [22:45] <Beyckler> thank you very much webrosc that bad that I can not play minecraft in Windows 10
#2063 [22:45] <CubeTheThird> Unkown_, are you sure that is correct? as far as I can tell that name isn't registered
#2064 [22:46] <Unkown_> somewhere around that with uppercases and lowercasses but that is the main part of it i can remember
#2065 [22:46] <Unkown_> i have to log on with my email not username
#2066 [22:46] <Unkown_> it just calls me demo user
#2067 [22:46] <Beyckler> it is recommended that formatie my pc and install ios?
#2068 [22:47] <CubeTheThird> Unkown_, have you tested all your emails on http://www.minecraft.net/retrievename ?
#2069 [22:47] <webrosc> Beyckler, you can't install ios on a pc
#2070 [22:47] <Unkown_> this is my only email
#2071 [22:47] <CubeTheThird> Unkown_, in that case you will have to message Mojang about the issue
#2072 [22:47] <CubeTheThird> ??> Unkown_ mojant/email
#2073 [22:47] <webrosc> Beyckler, you need to use windows 7 or earlier
#2074 [22:47] <CubeTheThird> ??> Unkown_ mojang/email
#2075 [22:47] <Absol> Unkown_: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2076 [22:47] <Absol> Unkown_: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2077 [22:48] <Unkown_> how can i just msg mojang is there a way to do that without my email?
#2078 [22:48] <CubeTheThird> nope
#2079 [22:48] <Unkown_> oh
#2080 [22:49] <Beyckler> lol thank you very much for the info :)
#2081 [22:49] <Beyckler> lol thank you very much for the info :)
#2082 [22:50] * toodle [toodle@notlogged] has joined #minecrafthelp
#2083 [22:50] <toodle> hello?
#2084 [22:50] <toodle> bugboy1028 u there?
#2085 [22:51] <Bugboy1028> ya?
#2086 [22:51] <toodle> its me from like 4 hours ago
#2087 [22:51] <toodle> waited 3 hours
#2088 [22:51] <toodle> no difference
#2089 [22:51] <Bugboy1028> Ah, that explains why you're still up
#2090 [22:52] <Bugboy1028> It's almost midnight here, toodle
#2091 [22:52] * Ralf_ [Ralf_@notlogged] has joined #minecrafthelp
#2092 [22:52] <toodle> its 9pm for me lol
#2093 [22:53] <Bugboy1028> toodle, It's true there are many people here... but most of these are afk. You will need to find someone who is active + have VOICE (+) or OP (@)
#2094 [22:53] <Bugboy1028> Can you come back tomorrow afternoon?
#2095 [22:53] <toodle> sure
#2096 [22:53] <mastachief117> so anyone have any idea of what I can do while I'm waitting for a reply from the server owner??
#2097 [22:54] * Beyckler [Beyckler@notlogged] has quit. (Quit: Web client closed)
#2098 [22:54] <toodle> can you show the link for the contact email page
#2099 [22:54] <webrosc> play on a different server, go for a walk, read a book, watch a movie
#2100 [22:54] <Bugboy1028> Gladly, toodle
#2101 [22:54] <Bugboy1028> ??> toodle mojang/email
#2102 [22:54] <Absol> toodle: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2103 [22:54] <Absol> toodle: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2104 [22:54] <toodle> thank you
#2105 [22:54] <toodle> night bro
#2106 [22:54] <Bugboy1028> night.
#2107 [22:54] <Bugboy1028> If you would like to talk to webrosc... he's here
#2108 [22:55] <Bugboy1028> otherwise, goodnight
#2109 [22:55] <toodle> wait whos that
#2110 [22:55] <webrosc> o.O
#2111 [22:55] <webrosc> recap on issue?
#2112 [22:55] * Soulless_Ranga [Soulless_Ranga@notlogged] has joined #minecrafthelp
#2113 [22:55] <toodle> i cant login
#2114 [22:55] <toodle> to minecraft
#2115 [22:55] <toodle> it tells me invalid acc/password
#2116 [22:55] <Bugboy1028> toodle, how much did you wait?
#2117 [22:55] <toodle> 3-4 hours
#2118 [22:55] <webrosc> and you waited a minimum of 3 hours without attempting to login?
#2119 [22:56] <toodle> yeah
#2120 [22:56] <mastachief117> so no actualy help with my problem?
#2121 [22:56] <toodle> i went to minecraft.net and tried to do the reset password part but it says invalid email as if it doesnt exist
#2122 [22:56] * Ralf_ [Ralf_@notlogged] has quit. (Ping timeout: 204 seconds)
#2123 [22:56] <webrosc> mastachief117, we can't do anything as its not one your end
#2124 [22:56] <Bugboy1028> mastachief117, we can check if server is up.
#2125 [22:56] <Soulless_Ranga> has anyone got the error on console when joining a friends game that says you are not friends with anyone in the game
#2126 [22:56] <webrosc> toodle, ah, in that case
#2127 [22:56] <Bugboy1028> OH hold on
#2128 [22:56] <webrosc> toodle, goto https://minecraft.net/retrievename and put in ALL of tyour emails to make sure you are using the right email
#2129 [22:57] * valfather69 [valfather69@notlogged] has joined #minecrafthelp
#2130 [22:57] <mastachief117> pretty positive the server is up but if you wish to try it yourself and see if you get the same error the server it is; play.blockedup.net
#2131 [22:57] <webrosc> mastachief117, your error is with only that server and the message is saying the host disconnected you, that says the server is at fault, not you
#2132 [22:58] <webrosc> mastachief117, you sure thats the servers ip?
#2133 [22:59] <mastachief117> yes looking at the ip on the website now to be sure.... its play.blockedup.net
#2134 [23:00] <Bugboy1028> .check play.blockedup.net
#2135 [23:00] <ExtremeBot> Bugboy1028: Uh oh, there was an error!
#2136 [23:00] * eric [eric@notlogged] has joined #minecrafthelp
#2137 [23:00] <Bugboy1028> .ping play.blockedup.net
#2138 [23:00] <PangeaBot> (Bugboy1028) Attempting to ping play.blockedup.net 5 times...
#2139 [23:00] * eric is now known as Guest87799
#2140 [23:00] <Bugboy1028> Well, both bots reported it to be down.
#2141 [23:00] * Guest87799 [Guest87799@notlogged] has quit. (Client Quit)
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#2143 [23:01] * Soulless_Ranga [Soulless_Ranga@notlogged] has quit. (Quit: Web client closed)
#2144 [23:02] <Bugboy1028> ok
#2145 [23:02] <toodle> webrosc im not getting any emails and i did the forgot password part and placed 3 different emails of mine and it says Incorrect e-mail address. Please try again.
#2146 [23:02] <mastachief117> hmmmm according to the blockedup website there are 40 players online.... Guess the only thing I can do is wait for the server owner to reply to my message Ill also tell him about the pick and check bots as well
#2147 [23:02] <webrosc> toodle, in that case you will have to speak to Mojang about it
#2148 [23:03] <toodle> https://help.mojang.com/customer/portal/emails/new
#2149 [23:03] <toodle> so that?
#2150 [23:03] <Bugboy1028> Yes
#2151 [23:03] <webrosc> toodle, yup
#2152 [23:03] <toodle> but wtf why is this happening
#2153 [23:03] <toodle> it was working fine a few days ago
#2154 [23:03] <Minesteal87> Anyone help with an invalid token when ligging in?
#2155 [23:03] <webrosc> toodle, if we knew we would be more help
#2156 [23:03] <toodle> you and me minesteal
#2157 [23:03] <Minesteal87> Same with the no email too?
#2158 [23:04] <toodle> yup
#2159 [23:04] <toodle> we have to contact https://help.mojang.com/customer/portal/emails/new
#2160 [23:04] <Minesteal87> Already done that
#2161 [23:04] <toodle> today?
#2162 [23:04] <toodle> or days ago
#2163 [23:04] <Minesteal87> Just now
#2164 [23:04] <toodle> o
#2165 [23:04] <webrosc> Minesteal87, then wait for them to reply
#2166 [23:04] <webrosc> we are not Mojang and have no account access
#2167 [23:04] <Minesteal87> Im able to log in withy the ftb launcher
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#2170 [23:06] <toodle> i searched my emails for the transaction id and got nothing
#2171 [23:06] <toodle> i cant send the email without it
#2172 [23:06] <webrosc> toodle, when and how did you buy minecraft?
#2173 [23:07] <valfather69_> i bought mincraft windows 10 beta edition and it will not start up
#2174 [23:07] <toodle> i think back in 2009 or 2010
#2175 [23:07] <toodle> and i bought it
#2176 [23:07] <webrosc> how did you pay?
#2177 [23:07] <toodle> credit card
#2178 [23:08] <webrosc> one moment then
#2179 [23:08] <valfather69_> hello
#2180 [23:08] <toodle> i think
#2181 [23:08] <toodle> lol
#2182 [23:08] <webrosc> valfather69_, to be honest we don't really have any experience with the win 10 edition, you may have better luck on the forums http://www.minecraftforum.net/forums/support/minecraft-windows-10-edition
#2183 [23:08] <valfather69_> can someone HELP
#2184 [23:09] <toodle> is it possible for you guys to atleast tell me what email the account is tied too so i can know if i was somehow hacked and the email changed?
#2185 [23:09] <webrosc> toodle, no as we can not see that info, as i said, we do not have access to accounts
#2186 [23:09] <toodle> ok
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#2188 [23:10] <webrosc> ??> toodle account/trans-id/dibs
#2189 [23:10] <Absol> toodle: DIBS was Mojang's original payment provider, used from 2009 to mid-2011.
#2190 [23:10] <Absol> toodle: Contact Mojang directly stating that you paid via the DIBS system; they will provider further instructions.
#2191 [23:11] <toodle> how do i contact them directly?
#2192 [23:11] <webrosc> via the form you have already been linked
#2193 [23:11] <toodle> o
#2194 [23:11] <toodle> but i dont have the transaction id to include in that form
#2195 [23:12] <webrosc> toodle, read what absol said
#2196 [23:12] <webrosc> tell them you paid by dibs and they will provider further instructions.
#2197 [23:13] <toodle> so i can leave the transaction id blank and just put I paid via the DIBS system in the subject?
#2198 [23:13] <webrosc> yes, thats what i said
#2199 [23:13] <toodle> i was just clarifying
#2200 [23:13] <webrosc> no, don't put subject like that, explain your issue, trans id is paid via dibs
#2201 [23:14] <webrosc> a subjct of paid by dibs would be pointless
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#2207 [23:21] <weiyan4399> my minecraft is crash,it tell me fix it
#2208 [23:22] <weiyan4399> hello!!
#2209 [23:22] <webrosc> a little more info would be helpful
#2210 [23:23] <webrosc> did it tell you to do a dxdiag log and link it here?
#2211 [23:23] <weiyan4399> can you speak chines
#2212 [23:23] <webrosc> no,m we only speak English here
#2213 [23:23] <weiyan4399> oh ok the link is http://paste.ubuntu.com/13523487/
#2214 [23:25] <webrosc> one moment
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#2218 [23:27] <yasin_gaming> hey
#2219 [23:28] <yasin_gaming> is anybody around?
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#2221 [23:29] <yasin_gaming> anyone?
#2222 [23:29] <webrosc> weiyan4399, download and install https://downloadcenter.intel.com/download/24971/Intel-HD-Graphics-Driver-for-Windows-7-8-64-bit
#2223 [23:29] <webrosc> yasin_gaming, only 164 of us here
#2224 [23:29] <webrosc> ask your question
#2225 [23:30] <yasin_gaming> when i press use version no versions apear to download
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#2227 [23:30] <webrosc> the dropdown list is empty?
#2228 [23:30] <yasin_gaming> yes
#2229 [23:31] <webrosc> totally empty?
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#2231 [23:31] <webrosc> what is your launchers version number?
#2232 [23:32] <yasin_gaming> lastest i just downloaded it
#2233 [23:32] <webrosc> what number?
#2234 [23:33] <webrosc> it says it on the launcher window at the top
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#2236 [23:35] <yasin_gaming_> i disconnected im back
#2237 [23:36] <webrosc> what is the launchers version number?
#2238 [23:36] <webrosc> its on the top of the launcher
#2239 [23:36] * yasin_gaming [yasin_gaming@notlogged] has quit. (Ping timeout: 204 seconds)
#2240 [23:36] <yasin_gaming_> i told u 1.6.48
#2241 [23:36] <webrosc> no you didn't tell me untill then
#2242 [23:37] <yasin_gaming_> maybe it didnt send it.
#2243 [23:37] <webrosc> do you have the news info shown
#2244 [23:37] <yasin_gaming_> no
#2245 [23:37] <webrosc> ok, what antivirus do you use?
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#2247 [23:39] <yasin_gaming> back.
#2248 [23:39] <webrosc> ok, what antivirus do you use?
#2249 [23:39] <yasin_gaming> eset nod32 antivirus
#2250 [23:40] <yasin_gaming> but it worked just fine like a week ago.
#2251 [23:40] <webrosc> ??> yasin_gaming av/eset
#2252 [23:40] <Absol> yasin_gaming: ESET Security has a feature that interferes with Minecraft's ability to connect to Mojang's servers. To fix this, open the advanced setup and follow this diagram: http://kb.eset.com/library/ESET/KB%20Team%20Only/SOLN3076/SOLN3076FIG1-3C.png
#2253 [23:40] <Absol> yasin_gaming: Then, try to log into Minecraft. ESET will open a window asking what to do, press EXCLUDE.
#2254 [23:40] <yasin_gaming> ok...
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#2256 [23:41] <webrosc> if that doesn't work i would say remove eset then test minecraft, if it works try a different AV, but if its still an issue it maybe something else causing the issue
#2257 [23:42] <yasin_gaming> :| i just paid for the antivirus
#2258 [23:42] <yasin_gaming> nope doesnt work
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#2261 [23:44] <yasin_gaming_> it didnt even work when i temp disabled my antivirus
#2262 [23:45] <webrosc> yh, thats why i said remove, temp disable rarly disables
#2263 [23:45] <yasin_gaming_> but it worked fine for like 6 months with my antivirus
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#2265 [23:46] <yasin_gaming_> but all the sudden it stops workinh
#2266 [23:46] <webrosc> they update on a daily basis
#2267 [23:46] * yasin_gaming [yasin_gaming@notlogged] has quit. (Ping timeout: 204 seconds)
#2268 [23:46] <yasin_gaming_> .
#2269 [23:46] <yasin_gaming_> .
#2270 [23:46] <webrosc> its known to be an issue with minecraft, if minecraft works with it gone then it is the issue
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#2272 [23:47] <yasin_gaming> is there a config that the launcher will connect to the server or not
#2273 [23:47] <webrosc> you have to to get the updates
#2274 [23:47] <yasin_gaming> what updates
#2275 [23:47] <webrosc> eset is known to be an issue with minecraft, if minecraft works with it gone then it is the issue
#2276 [23:47] <webrosc> minecrafts
#2277 [23:48] <yasin_gaming> is there any other suggesions becide removing my antivirus?
#2278 [23:49] <yasin_gaming> ?
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#2280 [23:51] <yasin_gaming_> :(
#2281 [23:51] <webrosc> there will be other things IF minecraft still doesn't work without the AV there, but the AV needs to be ruled out as the issue
#2282 [23:52] <yasin_gaming_> just tell me the other things it might help.
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#2286 [23:54] <yasin_gaming> ...
#2287 [23:54] <webrosc> can you try to not keep leaving and joining?
#2288 [23:54] <webrosc> ??> yasin_gaming tools/hjt
#2289 [23:54] <Absol> yasin_gaming: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2290 [23:54] <Absol> yasin_gaming: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2291 [23:55] <yasin_gaming> ok
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