#MinecraftHelp > 2015-11-30
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#3 [00:02] <Higgins_> Alright I got the link mattym
#4 [00:02] <Higgins_> http://paste.ubuntu.com/13571411/
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#11 [00:05] <mattym> Higgins_, One sec
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#13 [00:07] <mattym> Higgins_, Everything seems up to date. You may need to adjust some of the game settings or your recording software settings.
#14 [00:08] <Higgins_> I've tried setting everything down and it worked for a while but then it started to lag again more and more mattym
#15 [00:09] <mattym> Higgins_, Not sure what else to tell ya
#16 [00:09] <Higgins_> Alright, How much FPS do you think that computer should get? mattym
#17 [00:09] <mattym> Higgins_, Impossible to say
#18 [00:10] <Higgins_> Alright thanks
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#20 [00:13] <Higgins> One more question Mattym (sorry) Would limiting the max FPS do any good?
#21 [00:14] <mattym> Higgins, It could
#22 [00:14] <mattym> Higgins, One other question for you
#23 [00:14] <mattym> Higgins, Was this a custom built PC?
#24 [00:14] <Higgins> No mattym
#25 [00:14] <mattym> Higgins, Do you have a model number for it?
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#27 [00:15] <Higgins> Yeah let me look mattym
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#30 [00:19] <Higgins> mattym, Asus desktop PC K30BF_M32BF_A_F_K31BF Series
#31 [00:20] <mattym> Higgins, Ok, just wanted to check something else. dont worry about it, try limitting the games fps
#32 [00:21] <Higgins> Alright thanks mattym
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#53 [01:14] <MarxHoff> Hi guys, i am new to MCPS3. bought the game over the weekend and took it to a friends house to update. It had 7 updates. My problem is that we can not get past the first update. After it is downloaded it starts installing. At about 14% it gives me an error that says the data is corupt. I have tried it several times and on a diffrend ISP but still no luck? What can i do
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#58 [01:21] <Hwanneuu> i can't understand why allocated memory is too low
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#90 [03:40] <iCafe> у меня проблема вот в чем. Я запускаю minecraft и мне пишут "У вас старые драйвера" помогите пожалуйста
#91 [03:41] <Anna> ??> iCafe lang/ru
#92 [03:41] <Anna> ??> iCafe lang
#93 [03:41] <Anna> ??> iCafe lang/en
#94 [03:41] <Absol> iCafe: We only speak English here. However, you may, if you wish, try using a translator, such as https://translate.google.com/#auto/en
#95 [03:41] <iCafe> Ok
#96 [03:42] <iCafe> my problem is this. I run Minecraft and I write "You have old drivers" help please
#97 [03:42] <Anna> got a dxdiag report?
#98 [03:43] <iCafe> Yes
#99 [03:43] <Anna> you could link it here and someone may be able to help
#100 [03:45] <iCafe> just copy and paste?
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#103 [03:45] <Andrio> ??> iCafe win/DXDiag
#104 [03:45] <Absol> iCafe: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#105 [03:47] <iCafe> I have already done that
#106 [03:47] <iCafe> and nothing
#107 [03:48] <Andrio> May we see the link to your DXDiag report?
#108 [03:49] <iCafe> ------------------ System Information ------------------ Time of this report: 11/30/2015, 15:21:41 Machine name: USER-ПК Operating System: Windows 7 Максимальная 32-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255) Language: Russian (Regional Setting: Russian) System Manufacturer: ASUSTeK COMPUTER INC. System Model: X55A BIOS: BIOS Date: 05/30/12 15:31:24 Ver: 04.06.05 Processor: Intel(R
#109 [03:50] <iCafe> oh sorry
#110 [03:50] <iCafe> it is not
#111 [03:52] <iCafe> so what should I do?
#112 [03:52] <Andrio> Read step 5 again...
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#126 [04:39] <milli1> Ich bekomme stets eine Fehlermeldung. Load libory failed with error 126: Modul.... Ich habe micht registriert, bekomme aber stets diese Meldung. Kann mir jemand helfen?
#127 [04:39] <tyteen4a03> ??> milli1 lang/de
#128 [04:39] <Absol> milli1: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
#129 [04:41] <milli1> I always get the following error: Load libory failed with error 126: Modul.....
#130 [04:43] <milli1> In my 2 sons the game runs flawlessly on the laptop. Always appear this error message on our laptop.
#131 [04:46] <milli1> I have so much looked up (google, youtube ...), sadly go my ideas from. Nothing has worked. Can Somebody help me?
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#142 [05:12] <milli1> :-((
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#144 [05:14] <milli1> Can I cancel the purchase?
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#148 [05:21] <milli1> Completely ignored arguments: [--nativeLauncherVersion, 286] [11:33:10] [Client thread/INFO]: Setting user: milli1 [11:33:11] [Client thread/INFO]: (Session ID is token:980ca8b0be7340bc9cf401b9b5d98a0c:54994f694c6c46f1b1782e2261c83b8c) [11:33:15] [Client thread/INFO]: LWJGL Version: 2.9.4 [0x7FEF3BCAAA0] ANOMALY: meaningless REX prefix used [0x7FEF3BB48C0] ANOMALY: meaningless REX prefix used Java HotSpot(TM) 64-Bit Server VM warning: U
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#184 [06:29] <klaus> pse
#185 [06:30] <klaus> whay
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#212 [07:01] <Lolzmonster7> I am having an issue creating a world. It 'generates' but when i enter im falling into blackness. I can see the sky and that's it.
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#219 [07:08] <McWindows10crashes> Hi all! I'm having a problem with minecraft windows 10 edition beta. It shuts down instantly at the mojang startup screen :/ can anybody help?
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#222 [07:11] <Ek471829> 416(7ghfnx
#223 [07:12] <Ek471829> .s,.shuohbk ljhfgohddcouhbvd ihpbpfdibhhjcbphpjdbcphjbdvyjphbvfjhpbvfhjpfbvjhbpdvhjdcbyhdipcB putsch jhdpf hupdfbuhdpfbihbfevihbfsuibsvuibsvfnuvdjinfvbiusfihbfsvfvjhsbjhf vhfj. Den dv jb fv nvj FDJ Nbf. Gnjn fand cvjnfv in Vf. Ni DVDs
#224 [07:12] <Ek471829> Ek47sdcc
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#226 [07:12] <Ek471829> Mihxjd hisdzgjifduhfgcfcggiff g fgfg f Ft fit cfttfctfczffzcfgfztzvtzvfzvzcfgvzutvuvzzuvzvuzzzzzzznjlm,Limo,pkjojojoojojjojojinöoubzipuhpudfojojiüfbdujpifv unovpfioübjfgfbijoüggfbioüj
#227 [07:13] <Ek471829> SDWEAFETBINKKJÖJJLULÖKMM JLHJGJJJHPJN
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#241 [07:26] <jalil> my minecraft dont work well it says i need to update grafics how do i solve this
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#243 [07:27] <jalil> i need help
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#247 [07:32] <Andrio> ??> jalil win/DXDiag
#248 [07:32] <Absol> jalil: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#255 [07:48] <GiuseppeT03> Hello , I have a problem with Minecraft . After upgrading to Windows 10 , Minecraft does'n run . Here is my report DxDiag http://paste.ubuntu.com/13574733/ Sorry for my English but I'm Italian and I used Google translator. King Regards
#256 [07:48] <Nick> 408 Request Time-out Help What Must I Do ?
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#259 [07:49] <GiuseppeT03> Nobody can help me?
#260 [07:49] <Andrio> GiuseppeT03, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#261 [07:50] <GiuseppeT03> Ah, i can't play minecraft in any way?
#262 [07:51] <GiuseppeT03> Do I have to go back to Windows 7?
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#264 [07:52] <Andrio> yes.
#265 [07:52] <GiuseppeT03> Oh,ok :(
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#276 [08:04] <Minetrome> I have a problem with Minecraft. It crashes and hopper.minecraft.net said to send this link with the DxDiag report to a minecraft support site. http://paste.ubuntu.com/13575306/
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#278 [08:06] <Minetrome> Please clients.I have a problem with Minecraft. It crashes and hopper.minecraft.net said to send this link with the DxDiag report to a minecraft support site. http://paste.ubuntu.com/13575306/
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#305 [08:39] <Little__Angel> i logged in my minecraft account and it says i can only play demo
#306 [08:40] <Little__Angel> i just logged in my mojang account and it says i havent migrated my account even tho i did
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#309 [08:41] <Starville> Hello. i need help with the morph mod. is ichun on?
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#317 [08:48] <Starville> hello. i have found a major minecraft bug in the morph mod if you change your name, and then join. can someone help me get rid of the bug?
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#322 [09:02] <LrodMC> Hello. If anyone's here, I need an error to fix. When I open Minecraft and try to login, it gives me the error "socketexception: unrecognized windows sockets error 10107: create".
#323 [09:02] <LrodMC> Hello. If anyone's here, I need an error to fix. When I open Minecraft and try to login, it gives me the error "socketexception: unrecognized windows sockets error 10107: create".
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#331 [09:14] <SC> Trying to download & play Minecraft PC and getting an error message that drivers are not updated...
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#333 [09:14] <SC> pixel format not accelerated...http://paste.ubuntu.com/13576750/
#334 [09:15] <Anonymous35> Hello, I have a question. Does anyone know if Mojang has ever read server violation reports?
#335 [09:16] <Andrio> SC, edit your Minecraft launcher profile to use version 1.7.2,
#336 [09:16] <GreyVulpine> Mojang doesn't publically disclose that information
#337 [09:16] <Andrio> then install this driver: https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#338 [09:16] <SC> Andrio! Thanks for helping! How do I do that?!
#339 [09:17] <Anonymous35> I know that, but I reported a violative server a week or two ago, and nothing happened to it.
#340 [09:17] <milli1> I always get the following error: Load libory failed with error 126: Modul..... [11:43] <milli1> In my 2 sons the game runs flawlessly on the laptop. Always appear this error message on our laptop. [11:45] <milli1> I have so much looked up (google, youtube ...), sadly go my ideas from. Nothing has worked. Can Somebody help me?
#341 [09:17] <Lutzee> Anonymous35: These things can take time. mojang isn't a large company and doesn't have the resources to handle every report they get immediatly
#342 [09:18] <CubeTheThird> ??> milli1 win/dxdiag
#343 [09:18] <Absol> milli1: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#345 [09:19] <milli1> Ok...I will follow them...Thank you
#346 [09:21] <Andrio> SC, you might not actually need to change versions.
#347 [09:21] <Andrio> Try 1.8.8
#348 [09:22] <Andrio> I'm not sure if your GPU is one of the ones that that doesn't work on.
#349 [09:22] <SC> Okay Andrio, so just try to download the driver and go from there?
#350 [09:22] <Andrio> yeah.
#351 [09:22] <GreyVulpine> download and install
#352 [09:22] <SC> Perfect...thank you!
#353 [09:23] <Anonymous35> @Lutzee But they have a Google spreadsheet for the reports. Doesn't one person look at that?
#354 [09:24] <Lutzee> Anonymous35: Sure, they look at it, but then they have to act on it, which isn't always as simple as sending the server a cease anc desist letter..
#355 [09:25] <SC> Andrio: gonna do a restart..fingers crossed I did it right, lol!
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#362 [09:30] <omghelpimdesprate> can i get some help
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#364 [09:31] <omghelpimdesprate> anyone
#365 [09:31] <Anonymous35> @Lutzee I have reported a few servers in the past, and even after 3 months nothing happened. The report feature seems to be abandoned or something. I don‘t get it.
#366 [09:31] <omghelpimdesprate> can ya help me?
#367 [09:31] <CubeTheThird> omghelpimdesprate, what's the problem...?
#368 [09:31] <Lutzee> Anonymous35: Then contact someone at mojang, its not like we can do anything
#369 [09:31] <omghelpimdesprate> heres my crash report
#370 [09:31] <omghelpimdesprate> http://paste.ubuntu.com/12708878/
#371 [09:32] <CubeTheThird> omghelpimdesprate, one moment
#372 [09:32] <Lutzee> omghelpimdesprate: Your PC does not meet the minimum requirements for minecraft
#373 [09:32] <omghelpimdesprate> and if u say my pc is too old to run mc ill get mad cuse mc worked perfectly before
#374 [09:32] * IdateFG [IdateFG@notlogged] has joined #minecrafthelp
#375 [09:32] <Lutzee> omghelpimdesprate: The game has changed and the requirements have changed.
#376 [09:32] <omghelpimdesprate> it worked befor
#377 [09:32] <omghelpimdesprate> e
#378 [09:32] <Lutzee> omghelpimdesprate: You need at least 2GB of RAM for minecraft now
#379 [09:32] <Lutzee> Just because it worked before does not meen it will work now
#380 [09:32] <omghelpimdesprate> i always had 1
#381 [09:32] <omghelpimdesprate> and played it perfectly
#382 [09:33] <omghelpimdesprate> so?
#383 [09:33] <omghelpimdesprate> can i make it work?
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#385 [09:33] <omghelpimdesprate> somehow?
#386 [09:33] <GreyVulpine> Sorry, Lutzee's correct. We can do nothing for you. You can always try minecraft on another computer
#387 [09:33] <Anonymous35> @Lutzee Is there a specific support email address they use?
#388 [09:33] <omghelpimdesprate> if i upgrade ram will it work for sure?
#389 [09:33] <CubeTheThird> omghelpimdesprate, your graphics card is not officially supported on windows 7 either
#390 [09:34] <omghelpimdesprate> oh
#391 [09:34] <omghelpimdesprate> so
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#393 [09:34] <omghelpimdesprate> no mc for me
#394 [09:34] <Lutzee> omghelpimdesprate: correct.
#395 [09:34] <omghelpimdesprate> but it worked before
#396 [09:34] <CubeTheThird> omghelpimdesprate, before what?
#397 [09:34] <GreyVulpine> And it doesn't now.
#398 [09:34] <omghelpimdesprate> whats the difference
#399 [09:34] <omghelpimdesprate> i never changed anything on ma pc
#400 [09:34] <Lutzee> omghelpimdesprate: The games requirements changed and they dropped support for older PCs
#401 [09:34] <omghelpimdesprate> oh
#402 [09:34] <omghelpimdesprate> screw them
#403 [09:35] <omghelpimdesprate> so
#404 [09:35] <omghelpimdesprate> if i upgrade ram
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#406 [09:35] <omghelpimdesprate> will it work?
#407 [09:35] <Lutzee> As your PC is very old, they judged that it was better for the game to start using the newer functions of newer PCs
#408 [09:35] <GreyVulpine> Nope
#409 [09:35] <omghelpimdesprate> nope?
#410 [09:35] <GreyVulpine> Nope
#411 [09:35] <omghelpimdesprate> what i have to do to make it work?
#412 [09:35] <milli1_> http://paste.ubuntu.com/13577150/
#413 [09:35] <omghelpimdesprate> so
#414 [09:36] <GreyVulpine> To put it bluntly, a newer computer would do you more good than trying to upgrade your current computer omghelpimdesprate.
#415 [09:36] <Anonymous35> What is Mojang’s support email?
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#417 [09:36] <omghelpimdesprate> can ya suggest me some good games for ma pc?
#418 [09:36] <CubeTheThird> milli1_, one moment
#419 [09:36] <GreyVulpine> omghelpimdesprate - This is #minecrafthelp, not #suggestmeagame
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#421 [09:36] <Lutzee> Anonymous35: support@mojang.com
#422 [09:36] <omghelpimdesprate> that i CAN run
#423 [09:36] <milli1_> I always get the following error: Load libory failed with error 126: Modul.....
#424 [09:36] <Lutzee> omghelpimdesprate: minesweeper
#425 [09:36] <Anonymous35> @Lutzee Okay, thanks.
#426 [09:36] <omghelpimdesprate> so no games for me
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#428 [09:36] <omghelpimdesprate> minesweeper
#429 [09:37] <omghelpimdesprate> ....
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#431 [09:37] <omghelpimdesprate> screw this service
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#434 [09:38] <CubeTheThird> milli1_, download and install catalyst software: http://support.amd.com/en-us/download/mobile?os=Windows%207%20-%2064
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#436 [09:38] <milli1_> ok
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#438 [09:43] <MasterShadow999> Having problems trying to load the program on this computer. It is telling me the Pixel format is not accelerated. I did run the DXDiag report as suggested. Not sure what to do with that or how to read it.
#439 [09:44] <CubeTheThird> MasterShadow999, give a link to it here
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#442 [09:45] <MasterShadow999> http://paste.ubuntu.com/13577330/
#443 [09:46] <CubeTheThird> MasterShadow999, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#444 [09:46] <MasterShadow999> how do I downgrade to Windows 7?
#445 [09:46] <CubeTheThird> ??> MasterShadow999 win/downgrade
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#447 [09:46] <Absol> MasterShadow999: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#448 [09:47] <MasterShadow999> And if I downgrade w\ill the game then work?
#449 [09:47] <CubeTheThird> MasterShadow999, it should yes. If you get the same error come here to get drivers
#450 [09:50] <milli1_> ok, I´m ready. Should I start windows again? Or can I directly try to start Minecraft again?
#451 [09:50] <CubeTheThird> milli1_, you should reboot windodws first
#452 [09:50] <CubeTheThird> *windows
#453 [09:50] <milli1_> ok
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#462 [09:53] <Robinjh> helo
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#465 [09:53] <CubeTheThird> hello Robinjh
#466 [09:54] <Robinjh> My minecarft world disapered and wil not come back in the singleplayer tab, but its still in the saves file in roaming
#467 [09:54] <CubeTheThird> Robinjh, sounds like you have a corrupted world
#468 [09:54] <CubeTheThird> ??> Robinjh tools/mcedit
#469 [09:54] <Absol> Robinjh: If your world got corrupted you can try to repair it with MCEdit. Open the offending world in MCEdit, press 'ctrl-i' and select 'Repair regions' in the dialogue which pops up. Once this has completed, save your world and exit MCEdit.
#470 [09:54] <Absol> Robinjh: To download MCEdit, go to http://khroki.github.io/MCEdit-Unified/ and choose the version appropriate for your OS.
#471 [09:55] <Robinjh> thanks, i wil try that
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#480 [10:00] <milli1> :-(( Same error! 126
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#483 [10:01] <PointlessNickname> Hello?
#484 [10:01] * adivl [adivl@notlogged] has joined #minecrafthelp
#485 [10:01] <PointlessNickname> I just wanted to know who is the person who runs this? Is it a mojang employe or someone from a diffrent company.
#486 [10:02] <milli1> @cubeTheThird: Have you got another idea?
#487 [10:02] <CubeTheThird> milli1, can you make a new dxdiag report?
#488 [10:02] <PointlessNickname> Another idea?
#489 [10:02] * Delaxarnyazer [Delaxarnyazer@notlogged] has joined #minecrafthelp
#490 [10:02] <CubeTheThird> PointlessNickname, this chatroom is run by volunteers
#491 [10:02] <PointlessNickname> Okay. Thanks.
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#494 [10:03] <PointlessNickname> Just because my friend was being annoying trying to find a mojang contact ill tell him this isn't direct to mojang.
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#497 [10:04] <Julian122004> minecraft crashed after activating tecture pack can't get into the game
#498 [10:04] <Alecsandra> I have a problem with the pixel format support
#499 [10:05] <CubeTheThird> Julian122004, In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
#500 [10:05] <CubeTheThird> Alecsandra, do you have a dxdiag report?
#501 [10:05] <Julian122004> ok
#502 [10:05] <Alecsandra> yes I copied the link but i don't know what to do now
#503 [10:05] <adivl> when i try to loggin from the minecraft launcher i receive a message that sais: "Sorry, but we couldn't connect to our servers. Please make sure that you are online and that Minecraft is not blocked"(sockettimeoutexception: connect timed out). Anyone know how to fix this?
#504 [10:05] <CubeTheThird> Julian122004, there, open the resourcepacksf folder
#505 [10:05] <CubeTheThird> Alecsandra, give the link here
#506 [10:05] <CubeTheThird> adivl, what anti-virus and firewall software do you have?
#507 [10:06] <Alecsandra> http://paste.ubuntu.com/13577916/
#508 [10:06] <Julian122004> ok
#509 [10:06] <adivl> Avast and firewall from Windows 7
#510 [10:06] <CubeTheThird> Alecsandra, sorry but unfortunately your graphics card is not supported on newer editions of Windows. You will either need to downgrade to Windows 8 (or lower) or use a different computer.
#511 [10:06] <Julian122004> shall i delete
#512 [10:06] <CubeTheThird> adivl, avast free?
#513 [10:06] <CubeTheThird> Julian122004, yes delete it
#514 [10:06] <adivl> yes
#515 [10:06] <Julian122004> ok
#516 [10:07] <Alecsandra> How do I do that?
#517 [10:07] <CubeTheThird> adivl, ok let's do a malware scan
#518 [10:07] <CubeTheThird> ??> adivl av/adwcleaner
#519 [10:07] <Absol> adivl: ADWCleaner is an utility to clean a PC which is infested with malware.
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#521 [10:07] <Absol> adivl: Download it here: https://toolslib.net/downloads/finish/1/
#522 [10:07] <CubeTheThird> Alecsandra, you will have to look up a guide online, or ask for a professional to assist you
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#524 [10:07] <Alecsandra> ok thank you
#525 [10:08] <adivl> ok, just a sec
#526 [10:08] <Julian122004> thank you very much, it works now
#527 [10:09] <adivl> it sais: " he found no malicious program on my computer"
#528 [10:09] <CubeTheThird> ??> adivl tools/hjt
#529 [10:09] <Absol> adivl: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#530 [10:09] <Absol> adivl: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#531 [10:09] <milli1> @CubeTheThird: Sorry, can you tell me the Link again, where I have to fill in the Dialog?
#532 [10:09] <CubeTheThird> ??> milli1 win/dxdiag
#533 [10:09] <Absol> milli1: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#534 [10:10] * Julian122004 [Julian122004@notlogged] has quit. (Quit: Web client closed)
#535 [10:10] <milli1> http://paste.ubuntu.com/13578088/
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#537 [10:11] <adivl> http://paste.ubuntu.com/13578112/
#538 [10:12] <CubeTheThird> milli1, ok let's try updating your intel drivers
#539 [10:12] <CubeTheThird> milli1, download and install https://downloadcenter.intel.com/download/24971/Intel-HD-Graphics-Driver-for-Windows-7-8-64-bit
#540 [10:13] <adivl> http://paste.ubuntu.com/13578112/
#541 [10:13] <CubeTheThird> adivl, can you make sure windows firewall is not blocking java/minecraft ?
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#544 [10:15] <EightBitShot> My Minecraft won't work and I dont no why this is what happens ---- Minecraft Crash Report ---- // Who set us up the TNT? Time: 30/11/15 16:08 Description: Exception in server tick loop java.lang.ArrayIndexOutOfBoundsException: 256 at net.minecraft.world.gen.ChunkProviderFlat.<init>(SourceFile:60) at net.minecraft.world.WorldType.getChunkGenerator(WorldType.java:149) at net.minecraft.world.WorldProvider.func_
#545 [10:16] <LimetkaSK> yeeeej!hello
#546 [10:16] <EightBitShot> hi
#547 [10:16] <LimetkaSK> how arw you
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#549 [10:16] <LimetkaSK> are
#550 [10:16] <EightBitShot> Im ok
#551 [10:16] <LimetkaSK> i am too
#552 [10:17] <CubeTheThird> EightBitShot, paste the crash report onto http://paste.ubuntu.com and give the URL here.
#553 [10:17] <adivl> the firewall is not blocking them
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#555 [10:17] <CubeTheThird> LimetkaSK, do you need something?
#556 [10:17] <CubeTheThird> adivl, ok. Uninstall avast, reboot your computer, and reinstall it
#557 [10:17] <LimetkaSK> are you play Eyes the horror game???
#558 [10:17] <EightBitShot> k
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#561 [10:17] <LimetkaSK> hm?
#562 [10:18] <CubeTheThird> LimetkaSK, this chatroom is for vanilla minecraft tech support
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#564 [10:18] <Lord_Minecraft01> I can't reset my password
#565 [10:18] <CubeTheThird> Lord_Minecraft01, what happens when you try?
#566 [10:18] <EightBitShot> my minecraft just stops and the window stops almost instantly
#567 [10:19] <Lord_Minecraft01> First Mojang site says "Succses fuel" but than it doesn't work
#568 [10:19] <CubeTheThird> EightBitShot, please give a link to your crash report here
#569 [10:19] <EightBitShot> http://paste.ubuntu.com/13578276/
#570 [10:19] <CubeTheThird> ??> Lord_Minecraft01 login/throttle
#571 [10:19] <Absol> Lord_Minecraft01: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#572 [10:19] <Absol> Lord_Minecraft01: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#573 [10:19] <CubeTheThird> ??> EightBitShot mods
#574 [10:19] <Absol> EightBitShot: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#575 [10:19] <Absol> EightBitShot: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#576 [10:20] <Lord_Minecraft01> Okay... Really?
#577 [10:20] <EightBitShot> k I will tnx
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#584 [10:28] <Lord_Minecraft01> Can nobody help me??? I need it really because we have a Varo and i must fight
#585 [10:30] <CubeTheThird> Lord_Minecraft01, ... already told you what to do
#586 [10:31] <DarkChroma> ... *!*@*..?
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#588 [10:31] <Lutzee> DarkChroma: Ignore that.
#589 [10:32] * milli1 [milli1@notlogged] has joined #minecrafthelp
#590 [10:32] <DarkChroma> ok..
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#593 [10:34] <milli1> @Cubethethird: Thank you very, very much!!!! I can play the game now!! It´s great! I tried one week to find a way to play the game with you tube etc. Nothing works... Now it´s perfect. Thank you very much:-)
#594 [10:34] <CubeTheThird> awesome!
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#600 [10:37] <milli1> @Cubethethird: Thank you, bye! ( I hope, I can connect you again, if there will be another problem. But I hope, everything is working now. ) Bye
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#611 [10:43] <Florian_game> when open the minecraft launcher this message appears: "Lack of updated graphics drivers"- what can I do?
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#613 [10:45] <Lutzee> ??> Florian_game win/dxdiag
#614 [10:45] <Absol> Florian_game: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#615 [10:47] <Florian_game> http://paste.ubuntu.com/13578596/
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#621 [10:49] <RickGrimesTMD> Why wont my MC migrate for twitch?
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#628 [10:55] <fastman> hello tryin to upgrade graphix card please help....this is my computer info if helps http://paste.ubuntu.com/13579056/
#629 [10:55] <CubeTheThird> fastman, one moment
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#634 [10:56] <CubeTheThird> fastman, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#635 [10:56] <fastman> ok thx
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#657 [11:22] <TheThib88> Bonjour , j'ai un problème avec DxDiag et j'ai ce lien qu'on ma dit de vous donner : http://paste.ubuntu.com/13579614/
#658 [11:24] <CubeTheThird> TheThib88, download and install https://www.nvidia.com/download/driverResults.aspx/95555/en-us
#659 [11:25] <TheThib88> quand j'arrive sur le site ca ne m'installe rien
#660 [11:25] <TheThib88> non c'est bon
#661 [11:25] <TheThib88> j'ai réussi
#662 [11:25] <TheThib88> je ferait quoi après
#663 [11:26] <CubeTheThird> TheThib88, install the driver
#664 [11:26] <TheThib88> ok
#665 [11:27] <TheThib88> le téléchargement va durer 7 min donc je revien dans 5 min .
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#669 [11:33] <Rushifa666> hello i have been getting the pixel format not accelerated error on minecraft i've checked multiple times if both my drivers and java are up to date and they are im not having much luck searching the internet
#670 [11:35] <CubeTheThird> Rushifa666, do you have a dxdiag report?
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#675 [11:39] <Rushifa666> http://paste.ubuntu.com/13579826/
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#678 [11:42] <CubeTheThird> one moment
#679 [11:42] <CubeTheThird> Rushifa666, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#680 [11:43] <Rushifa666> damn
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#682 [11:44] <TheThib88> personnellement je suis un train d'installé mon pilote , carte graphique NVIDIA et ca se passe bien pour l'instant
#683 [11:45] <TheThib88> pour l'instant
#684 [11:45] <TheThib88> Mes pourquoi une carte graphique NVIDIA alors que j'ai un HP ?
#685 [11:45] <TheThib88> une carte
#686 [11:46] <CubeTheThird> TheThib88, HP is the brand for your computer. Nvidia is the graphics card type
#687 [11:47] * Creeperdave [Creeperdave@notlogged] has joined #minecrafthelp
#688 [11:47] <TheThib88> a oui
#689 [11:47] <TheThib88> Ok
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#694 [11:51] <TheThib88> Je dois lancer NVIDIA GeForce Experience quand le téléchargement est terminé
#695 [11:51] <TheThib88> ?
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#698 [11:52] <CubeTheThird> that is optional
#699 [11:52] <TheThib88> aucun
#700 [11:52] <TheThib88> mais le logiciel c'est lancé tout seul
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#702 [11:53] <TheThib88> Ça me met recherche de mis a jours
#703 [11:53] <TheThib88> me marque
#704 [11:53] <sunsh1ne228> I need help with this issue I've had. My mojang account shows no record of me having paid for minecraft. I migrated my account over to mojang a year ago and it was there, now it's gone! My email and password haven't worked for the past few months when logging into technic launcher, but now the issue lies in my copy of minecraft
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#707 [11:54] <CubeTheThird> sunsh1ne228, what is your minecraft username?
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#714 [11:58] <sunsh1ne228> sunsh1ne228
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#716 [11:59] <sunsh1ne228> Sunsh1ne228 is my minecraft username.
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#718 [12:00] <CubeTheThird> sunsh1ne228, and when you login to account.mojang.com/me you do not see that name?
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#721 [12:02] <sunsh1ne228> o, I do not. Under "Minecraft" it reads, "If you bought Minecraft back in the day and have an old Premium Minecraft Account you can import it into this account."
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#723 [12:03] <CubeTheThird> sunsh1ne228, you are most likely logging in with the wrong email
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#730 [12:05] <NLYolo> http://paste.ubuntu.com/13580468/
#731 [12:05] <sunsh1ne228> I havent used a different email any time recently though. I've had this email for about five years and I've used only it.
#732 [12:05] <CubeTheThird> sunsh1ne228, you only have 1 email address?
#733 [12:06] <CubeTheThird> NLYolo, one moment
#734 [12:06] <NLYolo> hello can someone help me i can't open minecraft it sends me to this link http://hopper.minecraft.net/help/pixel-format-not-accelerated/
#735 [12:07] <CubeTheThird> NLYolo, download and install https://downloadcenter.intel.com/download/25489/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-
#736 [12:07] <sunsh1ne228> yes
#737 [12:07] <NLYolo> yeah?
#738 [12:07] <NLYolo> wich one the first or second
#739 [12:07] <CubeTheThird> NLYolo, first one
#740 [12:08] <CubeTheThird> sunsh1ne228, if that's the case then you will have to contact Mojang
#741 [12:08] <CubeTheThird> ??> sunsh1ne228 mojang/email
#742 [12:08] <Absol> sunsh1ne228: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#743 [12:08] <Absol> sunsh1ne228: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#746 [12:08] <NLYolo> Mr, Anonymous joined the game
#747 [12:08] <NLYolo> :)
#748 [12:09] <NLYolo> Just kiddin
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#750 [12:10] <NLYolo> Help i need friends xD
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#753 [12:10] <bob> well he/she needs friends
#754 [12:11] <bob> oh I NEED HELP
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#757 [12:11] <boobs> I NEED HELP
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#760 [12:12] <NLYolo> DUDE U HACKED ME CubeTheThird
#761 [12:12] <NLYolo> U FACKIN
#762 [12:12] <CubeTheThird> ...?
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#764 [12:12] <NLYolo> SOME STUFF GOT DELETEN
#765 [12:12] <CubeTheThird> stop with the caps please
#766 [12:13] <NLYolo> i better can play mc now
#767 [12:13] <NLYolo> oh i can
#768 [12:13] <NLYolo> sorry
#769 [12:13] <NLYolo> xD
#770 [12:13] <NLYolo> bye
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#774 [12:14] <Clock> gg
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#776 [12:14] <CubeTheThird> I.. don't even know what just happened
#777 [12:14] <Clock> nice hack cube
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#781 [12:15] <CubeTheThird> \o/?
#782 [12:15] <Chono7> Hello
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#785 [12:16] <Chono7> I'm experiencing a huge rubber band problems lately on Minecraft Realms
#786 [12:16] <CubeTheThird> Chono7, does it occur if you change worlds?
#787 [12:16] <Chono7> What do you mean to change worlds?
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#790 [12:17] <CubeTheThird> Chono7, realms has 3 worlds you can switch between, plus minigames
#791 [12:17] <psylocibe26> i have a probleme with minecraft, i have a dx diag link but i don't now what can i do with this link for play.. i'm french..
#792 [12:18] <CubeTheThird> psylocibe26, give the link here
#793 [12:18] <psylocibe26> http://paste.ubuntu.com/13580581/
#794 [12:18] <CubeTheThird> psylocibe26, one moment
#795 [12:18] <psylocibe26> thanks
#796 [12:18] <Chono7> So you suggest to upload existing world to World 2 slot
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#798 [12:18] <Chono7> for example
#799 [12:19] <CubeTheThird> psylocibe26, download and install http://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2064
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#801 [12:19] <CubeTheThird> Chono7, more.. just change the slot and see if you still experience the problem. This will help determine if it's the world or Realms that's the problem
#802 [12:20] <psylocibe26> thank you i will said you if it's good..
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#804 [12:20] <Chono7> Thanks, I will try to do that
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#811 [12:23] <Chono7> CubeTheThird, if I switch to another world will I lost my current one?
#812 [12:23] <Chono7> *lose
#813 [12:23] <CubeTheThird> Chono7, no. That's why there are separate slots. You can just switch between them
#814 [12:23] <TheThib88> J'ai installer NVDIA bidule , qu'est ce que je dois faire maintenant ?
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#816 [12:24] <CubeTheThird> TheThib88, try playing the game again. You may need to reboot your computer first
#817 [12:24] <TheThib88> ok
#818 [12:24] <Chono7> Ok, sorry for dumb questions but my one year work is on stake :)
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#820 [12:27] <TheThib88> ca ne marche pas !
#821 [12:27] <CubeTheThird> TheThib88, ok reboot
#822 [12:27] <TheThib88> ok
#823 [12:27] <CubeTheThird> Chono7, the only way you'd "lose" it is if you uploaded a world overtop of an existing one. Even then you would be able to restore from a backup
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#837 [12:35] <Chono7> CubeTheThird, ok I switched to World 2 and created a new empty one. I still experience same rubber band
#838 [12:35] <Chono7> It's happening while sprinting, riding a horse and in neher portal
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#841 [12:36] <CubeTheThird> Chono7, hmm when did this start happening?
#842 [12:36] <Chono7> Couple of days ago
#843 [12:36] <CubeTheThird> Chono7, did you recently update or install anything?
#844 [12:37] <Chono7> Just my Java version
#845 [12:37] * Delaxarnyazer [Delaxarnyazer@notlogged] has joined #minecrafthelp
#846 [12:37] <Chono7> and I bought Win10
#847 [12:37] <CubeTheThird> Chono7, hmm. can you run a test on speedtest.net
#848 [12:38] <Chono7> My net i slow 4Mb down and 1 upload
#849 [12:38] * TheThib88 [TheThib88@notlogged] has joined #minecrafthelp
#850 [12:38] <TheThib88> Bonjour ,
#851 [12:38] <CubeTheThird> Chono7, ya.. that would probably do it
#852 [12:38] <Chono7> but my friends is 30down and 6 upload
#853 [12:38] <TheThib88> CubeTheThir
#854 [12:38] <TheThib88> d
#855 [12:38] <Chono7> and he experience same problem
#856 [12:38] <CubeTheThird> TheThib88, any change?
#857 [12:39] <TheThib88> ca ne marche toujours pas
#858 [12:39] <Chono7> everything was fine until recently
#859 [12:39] <CubeTheThird> Chono7, does it happen on public servers?
#860 [12:39] <CubeTheThird> TheThib88, can you make a new dxdiag report?
#861 [12:39] <Chono7> I haven't tried
#862 [12:39] <TheThib88> oui
#863 [12:39] <Chono7> We play only Realms
#864 [12:39] <Chono7> And all of my friends experience same problem
#865 [12:40] <CubeTheThird> Chono7, try on this server to test: mctest.ae97.net
#866 [12:40] <Chono7> ok I'll try
#867 [12:41] * johan [johan@notlogged] has joined #minecrafthelp
#868 [12:41] <TheThib88> http://paste.ubuntu.com/13581143/
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#870 [12:42] <CubeTheThird> TheThib88, ok. Let's update your intel video drivers
#871 [12:42] <CubeTheThird> TheThib88, download and install win 64 exe: https://downloadcenter.intel.com/download/25425/Intel-Graphics-Driver-for-Windows-7-8-1-15-36-
#872 [12:42] <TheThib88> intel j'ai déja essayer
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#875 [12:42] <TheThib88> mais je vais quand meme réssayer
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#877 [12:43] <TheThib88> Je prend le quel ?
#878 [12:43] <vvar__King> hi
#879 [12:43] <CubeTheThird> TheThib88, win 64 exe
#880 [12:43] <TheThib88> ok
#881 [12:43] <vvar__King> apparently minecraft keeps crashing every time i enter a server
#882 [12:44] <Chono7> CubeTheThird, working fine
#883 [12:44] <CubeTheThird> vvar__King, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#884 [12:44] <CubeTheThird> Chono7, hmm. What region are you in?
#885 [12:44] <Chono7> Croatia
#886 [12:45] <CubeTheThird> Chono7, is your friend from Croatia too?
#887 [12:45] <Chono7> Yes, they all are
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#889 [12:46] <CubeTheThird> Chono7, ah. That might explain it then. Realms are hosted by amazon servers, which provide different servers for different regions. I'm betting there is some kind of connection issue for Croatia at the moment
#890 [12:46] <Redkiller13000> i need help
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#892 [12:47] <Chono7> Yes, that could explain issues lately
#893 [12:47] <Chono7> because, everything was working fine whole year
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#896 [12:49] <CubeTheThird> brb
#897 [12:49] <CubeTheThird> brb
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#901 [12:50] * Smanly|Away is now known as Smanly
#902 [12:50] <gaming97> I think i have been hacked
#903 [12:51] <gaming97> Is there a team that can look into hacked accounts?
#904 [12:52] <vvar__King> http://paste.ubuntu.com/13581339/plain/
#905 [12:52] <tyteen4a03> ??> gaming97 account/hacked
#906 [12:52] <Absol> gaming97: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#907 [12:52] <Absol> gaming97: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#908 [12:53] <vvar__King> http://paste.ubuntu.com/13581339/plain/
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#911 [12:53] <gaming97> thank you. I will come back if i need more help
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#927 [13:02] <TheThib88> Ca ne marche pas
#928 [13:02] <TheThib88> Ca ne marche pas
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#930 [13:02] <TheThib88> Ca fonctionne toujours pas
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#933 [13:03] <TheThib88> Ca ne fonctionne marche de pas
#934 [13:04] <gaming97> I am not Lying. MY ACCOUNT HAS BEEN HACKED. I TRIED THE LINK AND RESETTING MY PASSWORD. NOTHINGS WORKING! IS THERE ANY WAY TO CHECK MY ACCOUNT WITHOUT BEING ABLE TO SIGN IN OR PLAY?
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#936 [13:05] <vvar__King> http://paste.ubuntu.com/13581339/plain/
#937 [13:05] <vvar__King> i need help pls
#938 [13:05] * oldtopman [oldtopman@notlogged] has joined #minecrafthelp
#939 [13:07] <Roxy_1> ?
#940 [13:08] <gaming97> MY ACCOUNT HAS BEEN HACKED.
#941 [13:08] * TheThib88 [TheThib88@notlogged] has quit. (Ping timeout: 204 seconds)
#942 [13:08] <Roxy_1> My account wont let me theres a error.
#943 [13:08] <vvar__King> java 1.8 64 bit download
#944 [13:09] <gaming97> MY ACCOUNT HAS BEEN HACKED. CAN ANYBODY HELP IVE BEEN WITING FOR 10 MINUTES
#945 [13:09] * vvar__King [vvar__King@notlogged] has quit. (Quit: Web client closed)
#946 [13:09] <Roxy_1> same
#947 [13:10] <Roxy_1> I really want to play
#948 [13:10] <gaming97> same
#949 [13:11] <Roxy_1> Its says theres a error click 'Fix the problem'
#950 [13:11] <gaming97> It registers my account with my email just not my account with my eamil WTF is this
#951 [13:12] <Roxy_1> :(
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#954 [13:12] <Roxy_1> I dont know my minecraft worked before but now it doesn't
#955 [13:12] <gaming97> i copy and paste my username from the email to my username slot and it says "User not found. If you are using a Mojang account, go to https://account.mojang.com/ instead."
#956 [13:12] * Dr99waffle [Dr99waffle@notlogged] has joined #minecrafthelp
#957 [13:13] <gaming97> am i going to have to screw Microsoft and mojang and use a fake MC account
#958 [13:13] <gaming97> ?
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#960 [13:13] <Dr99waffle> I dont suppose that i would be able to get support with a slight problem that I am having with a technic modpack
#961 [13:14] <gaming97> no probably not
#962 [13:14] <gaming97> they dont fix mod errors
#963 [13:14] <gaming97> normally
#964 [13:14] <gaming97> thats why you cant report the crashes
#965 [13:15] <Roxy_1> oh
#966 [13:15] <gaming97> Roxy was that one of your errors?
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#968 [13:17] <Dr99waffle> Oh ok well I mean its just a thing to do with the log in ; the log in on the client thing to launch the program doesn't work in that when I put in the credentials I put in on their website it worked however it didnt like those credentials on the technic launcher
#969 [13:17] <Dr99waffle> if that makes any sense whatsoever
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#971 [13:18] <gaming97> oh then they might help
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#973 [13:19] <gaming97> now its been about 15 minutes with nobody to help
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#975 [13:20] <Roxy_1> I dont know what the error was
#976 [13:21] <Roxy_1> Bye
#977 [13:21] * mommafrick [mommafrick@notlogged] has joined #minecrafthelp
#978 [13:21] <Roxy_1> I emailed mojaang
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#980 [13:22] <mommafrick> My launcher is crashing saying that it cannot find legacy.json file
#981 [13:22] <mommafrick> Mac OS X version 10.9.5
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#983 [13:23] <Vidromo> Hello!
#984 [13:24] <Vidromo> I have tried changing my Mojang pass through email code
#985 [13:24] <Vidromo> But everytime I verify new pass
#986 [13:24] <Vidromo> And try ro log in, login fails
#987 [13:24] <Vidromo> Please help me
#988 [13:24] <gaming97> i copy and paste my username from the email to my username slot and it says "User not found. If you are using a Mojang account, go to https://account.mojang.com/ instead." Am i hacked or is this just Microsoft as usual?
#989 [13:25] <captain> can't login. played my account on another computer. went back home. tried to login. error 401 i think. found out was still logged in at other computer. every time i try to launch it goes to a login screen . i try to login and it says socket exception
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#996 [13:32] <Ariel350> Hello.
#997 [13:32] <Ariel350> I have a problem with my account.
#998 [13:34] <Ariel350> I bought the software 1 year ago. I played with it since. My user name is my father work email. Since then, he changed his work and the email is not active. I am putting the right password Ariel2014, but the computer says that since it is the first time I am entering it wants me to answer some security questions. I forgot one of the answes.
#999 [13:34] <Ariel350> So, it send me the answers to a mail that do not exist.
#1000 [13:34] <Ariel350> Please help.
#1001 [13:35] <Ariel350> My nickname is Ariel350
#1002 [13:35] <Clock> ??> Ariel350 account/send-email
#1003 [13:35] <Absol> Ariel350: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1004 [13:35] <Absol> Ariel350: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1005 [13:35] <Ariel350> My father original email was dudi@smart-trike.com
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#1009 [13:43] <psylocibe26> i have ask to someone what can i do with a dxdiag link, i take AMD for finish and play but i have the same graphic probleme i take a seconde AMD more powerfull but no change.., i'm french..
#1010 [13:44] * HexaRhino [HexaRhino@notlogged] has joined #minecrafthelp
#1011 [13:44] <HexaRhino> Someone here ?
#1012 [13:44] <psylocibe26> yes
#1013 [13:45] <HexaRhino> I need some help, would you be so kind to help meh ?
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#1015 [13:45] <xkillerjack321x> any one hear
#1016 [13:45] * Minetrome [Minetrome@notlogged] has joined #minecrafthelp
#1017 [13:45] <mommafrick> here, but waiting for help on my own issue
#1018 [13:46] <Minetrome> Please clients. I have a problem with Minecraft. It crashes and hopper.minecraft.net said to send this link with the DxDiag report to a minecraft support site. http://paste.ubuntu.com/13575306/
#1019 [13:46] <xkillerjack321x> it will not let me play minecraft in windows 10 as it says on page i can us old vertion but it will not let me go on it says 'fix problem'
#1020 [13:46] <psylocibe26> i need help too if i can help said me what problem you have?
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#1022 [13:47] <Clock> Minetrome, your graphics card is not supported on windows 10, downgrade to windows 7 or get a new computer
#1023 [13:47] <Clock> xkillerjack321x, psylocibe26 post the link to your dxdiag
#1024 [13:47] <psylocibe26> http://paste.ubuntu.com/13580581/
#1025 [13:47] <mommafrick> My launcher quits when it can't find a file called legacy.json. I'm on a Mac OS X version 10.9.5, Minecraft version 1.8.8 (Ithink)
#1026 [13:47] <Clock> ??> mommafrick launcher/game-output
#1027 [13:47] <Absol> mommafrick: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1028 [13:48] <Absol> mommafrick: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1029 [13:49] <mommafrick> working on that....
#1030 [13:49] <Clock> psylocibe26, sorry we cannot provide you with updated drivers at this time as AMD's website is currently down
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#1034 [13:50] <mommafrick> http://paste.ubuntu.com/13582366/
#1035 [13:50] <Clock> ??> mommafrick mac/reinst
#1036 [13:50] <Absol> mommafrick: You may need to reinstall the locally installed files that Minecraft puts into place.
#1037 [13:50] <Absol> mommafrick: To do so, run the following command in a terminal: curl -L git.io/rmc | sh
#1038 [13:50] <psylocibe26> what can i do??
#1039 [13:50] <Clock> psylocibe26, wait for amd's website to go back online
#1040 [13:50] <MDRFT> how to fix crash "failed to create a child"
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#1043 [13:51] <Clock> ??> MDRFT tools/hjt
#1044 [13:51] <Absol> MDRFT: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1045 [13:51] <Absol> MDRFT: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1046 [13:51] <mommafrick> I'm sorry. I don't know how to get a terminal
#1047 [13:51] <Clock> MDRFT, follow Absol's instructions
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#1050 [13:51] <Clock> ??> mommafrick mac/terminal
#1051 [13:51] <HexaRhino> I've bought my MC account about two years ago and i never had any problems with security questions, and now it says that i've logged from a new pc and thats not true beacouse i use my Pc for around two years and the problem is that i dont remember the answers... And when i want to reset them and i go to my Mojang account and the page says that they've sent me an email but when i go to my Mail and search the inbox there is none email about
#1052 [13:51] <Absol> mommafrick: You can reach the Terminal by going to Applications > Utilities > Terminal. Alternatively, search for Terminal in the Finder.
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#1054 [13:51] <Clock> ??> HexaRhino account/send-email
#1055 [13:51] <Absol> HexaRhino: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1056 [13:51] <psylocibe26> but i have two AMD logiciel..there are not good??
#1057 [13:51] <Absol> HexaRhino: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#1060 [13:52] <Clock> psylocibe26, logiciel?
#1061 [13:52] * PettinDaKitry [PettinDaKitry@notlogged] has joined #minecrafthelp
#1062 [13:53] <psylocibe26> radeon-crimson-15.11-with-dotnet45-win7-64bit
#1063 [13:53] <Clock> psylocibe26, can you reach this website http://support.amd.com/en-us/download
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#1067 [13:54] <psylocibe26> no.. i wait??
#1068 [13:54] <Clock> yes
#1069 [13:54] <HexaRhino> I've already send them a mail and nothing happend :( + i have only one proof that im the rightfull owner of my own account and that is a screenshot of me logged in. IS IT JUST ??
#1070 [13:54] <psylocibe26> thank you..
#1071 [13:54] <Clock> HexaRhino, wait for their reply, mojang are the ONLY people that can help with account issues
#1072 [13:55] <captain> I guess you can only help with what you know.
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#1074 [13:55] <Clock> captain, please post the entire error message you get
#1075 [13:55] <HexaRhino> Ok , i'll be positive and wait till they reply to me :)
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#1082 [13:57] <mommafrick> http://paste.ubuntu.com/13582470/ after typing into the terminal window
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#1084 [13:58] <leo> jo00hy
#1085 [13:58] <HexaRhino> But what i'm surprised about is that there is no e-mail in my inbox after trying to Change my security questions :O
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#1088 [13:58] <Clock> mommafrick, ok try minecraft now
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#1090 [13:59] <mommafrick> http://paste.ubuntu.com/13582533/
#1091 [14:00] <mommafrick> after trying to play game
#1092 [14:00] <Clock> mommafrick, ok let's do it manually
#1093 [14:00] <Clock> ??> mommafrick launcher/.minecraft
#1094 [14:00] <Absol> mommafrick: To get at Minecraft's locally stored files using the launcher, start the launcher. Press Edit Profile, then Open Game Dir.
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#1096 [14:01] <Clock> mommafrick, in there delete everything except the saves folder you see therein
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#1098 [14:02] <mommafrick> done
#1099 [14:02] <Clock> mommafrick, now try mc
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#1103 [14:03] <_Bielzim> Boa Noite! Eu não consigo efetuar o logon em meu Minecraft aparece isso:
#1104 [14:04] <_Bielzim> (CertificateException: No subject alternative DNS name matching authserver.mojang.com found)
#1105 [14:04] <_Bielzim> por favor me ajudem, quero jogar!
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#1108 [14:06] <ParadoxBlock> Guys how to make cracked moded servers?
#1109 [14:06] * Lord_Ralex kicked ParadoxBlock from #minecrafthelp (Reason: aradoxBlock :You don't. Don't support pirates)
#1110 [14:08] <_Bielzim> alguem pode me ajudar? quando tento efetuar login no meu launcher do minecraft aparece a seguinte mensagem: (CertificateException: Sem disciplina alternativa nome DNS correspondentes authserver.mojang.com encontrado) MINHA CONTA É ORIGINAL
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#1113 [14:10] <_Bielzim> Por favor me ajudem!!!!!!!
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#1121 [14:17] <Scoobmyfatdog> it says there was an error while trying to render aspects of the game when i try to lunch minecraft
#1122 [14:17] <Ismael7798> Hii
#1123 [14:18] <Ismael7798> I have been trying to migrate my minecraft account into a mojang account
#1124 [14:18] <Scoobmyfatdog> nobody?
#1125 [14:18] <Scoobmyfatdog> it says there was an error while trying to render aspects of the game when i try to lunch minecraft
#1126 [14:18] <Ismael7798> But all the time is telling me "Error! Invalid migration attempt. If you need help migrating your account please visit our support center for further assistance."
#1127 [14:19] <Scoobmyfatdog> i cant help u im trying to be helped
#1128 [14:19] * Guest8358 is now known as FabTheZen
#1129 [14:20] <Scoobmyfatdog> itz ether no ones here to help or no one knows
#1130 [14:20] <Scoobmyfatdog> any one here
#1131 [14:20] <Scoobmyfatdog> ?
#1132 [14:21] <Scoobmyfatdog> im not going to sit here for 10 yers
#1133 [14:21] <Scoobmyfatdog> it says there was an error while trying to render aspects of the game when i try to lunch minecraft
#1134 [14:21] <Anna> ?? scold/volunteers
#1135 [14:21] <Anna> ?? scold/volunteer
#1136 [14:21] <Anna> silly bot.
#1137 [14:21] <Anna> ?? scold/patience
#1138 [14:21] <Absol> scold/patience: Please be patient when waiting for a response. Many of the helpers here are helping in their free time at school or work, and often get called away.
#1139 [14:21] <Absol> scold/patience: In short, your supplications will be answered, in the order in which they are received.
#1140 [14:21] <Anna> Scoobmyfatdog: what was the exact error? could you give us a link?
#1141 [14:22] <Anna> ??> Scoobmyfatdog paste
#1142 [14:22] <Absol> Scoobmyfatdog: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1143 [14:22] <Scoobmyfatdog> no
#1144 [14:22] <Anna> no?
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#1147 [14:22] <Scoobmyfatdog> http://paste.ubuntu.com/13582763/
#1148 [14:22] <Scoobmyfatdog> is that wut u need?
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#1150 [14:23] <Ismael7798> hii
#1151 [14:23] <Ismael7798> I have been trying to migrate my minecraft account into a mojang account
#1152 [14:23] <Ismael7798> But all the time is telling me "Error! Invalid migration attempt. If you need help migrating your account please visit our support center for further assistance."
#1153 [14:24] <Scoobmyfatdog> ay im being helped
#1154 [14:24] <Scoobmyfatdog> wait ur turn
#1155 [14:24] <Clock> Scoobmyfatdog, your graphics card is not supported on windows 10, downgrade to windows 7, get a new graphics card or use a different computer
#1156 [14:24] <Clock> ??> Ismael7798 account/send-email
#1157 [14:24] <Absol> Ismael7798: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1158 [14:24] <Absol> Ismael7798: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1159 [14:25] <Scoobmyfatdog> hmmmm ok im getting a new comp soonn aooo
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#1176 [14:41] <Ibio> Hello?
#1177 [14:42] <Anna> ??> Ibio ask
#1178 [14:42] <Ibio> I need help logging into my minecraft account
#1179 [14:42] <Absol> Ibio: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1180 [14:42] <Absol> Ibio: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1181 [14:42] <Anna> Ibio: what does it say when you try log in and how many times did you try?
#1182 [14:42] <Ibio> It says
#1183 [14:42] <Ibio> Error! Unknown e-mail address or password.
#1184 [14:42] <senniee> i can not go on any online server anymore
#1185 [14:42] <Ibio> I tried about 20 times
#1186 [14:42] <Anna> ??> Ibio login/throttle
#1187 [14:42] <Absol> Ibio: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1188 [14:42] <Absol> Ibio: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1189 [14:43] * pactw [pactw@notlogged] has joined #minecrafthelp
#1190 [14:43] <Ibio> I reset my password 2 times
#1191 [14:43] <senniee> what do you mean
#1192 [14:43] <pactw> minecraft
#1193 [14:44] <pactw> conect
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#1195 [14:44] <pactw> #minecrafthelp
#1196 [14:44] <senniee> how do you reset your password an why
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#1201 [14:47] <XDXDgoezXDXD> minecraft no me abre por un tal error el cual no se que es perdon por no especificar pero me dise esto : we`re sorry ,but it seems there was an error while trying to render aspects of the game. to solve this error, it is recommended that you update your graphics drivers.
#1202 [14:48] <XDXDgoezXDXD> que hago o como hago eso
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#1208 [14:55] <OMG_its_Dan> Hello everyone. I would like some support. I have tried to launch Minecraft (Note that it is using OptiFine) and it crashes as soon as I launch the game. It tells me that it is very likely that the Client is modded (Which it is) but it is just a minor mod. Could someone kindly help me out please, that would be great. Thanks !
#1209 [14:55] <clarjon1> ??> mods OMG_its_Dan
#1210 [14:55] <clarjon1> ??> OMG_its_Dan mods
#1211 [14:55] <Absol> OMG_its_Dan: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1212 [14:55] <Absol> OMG_its_Dan: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1213 [14:55] <OMG_its_Dan> Oh ok, thanks I guess
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#1218 [15:00] <Roverato> I need help with my account
#1219 [15:00] <Roverato> Somehow I lost my Email and my Password
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#1223 [15:05] <Ibio> Hello, im back, my minecraft account still is not working.
#1224 [15:05] * JVGAMERYT18 [JVGAMERYT18@notlogged] has joined #minecrafthelp
#1225 [15:05] * JVGAMERYT18 [JVGAMERYT18@notlogged] has quit. (Client Quit)
#1226 [15:05] <Ibio> Is anyone there?
#1227 [15:06] * Ibio [Ibio@notlogged] has quit. (Client Quit)
#1228 [15:07] <Anna> that was a quick three hours.
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#1231 [15:08] <dylancal> i need help with logging into the launcher
#1232 [15:08] <Anna> dylancal: how so?
#1233 [15:09] <dylancal> when logging in i get a sockettimeoutexeption
#1234 [15:09] <dylancal> its a fresh install
#1235 [15:09] <dylancal> i've tried all the firewall exeptions and re-instsalls and nothing seems to work
#1236 [15:10] <mattym> dylancal, Do you know how to open the CMD (Command Prompt)?
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#1238 [15:10] <dylancal> oh god yes
#1239 [15:10] <dylancal> it's open
#1240 [15:11] <mattym> dylancal, In the cmd type this command then hit enter: netsh winsock reset
#1241 [15:11] <mattym> dylancal, Tell me what it says after you hit enter
#1242 [15:11] * tom is now known as Guest75831
#1243 [15:11] <dylancal> hang on i need to run as an admin
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#1245 [15:11] <mattym> ??> dylancal win/elevated-cmd
#1246 [15:11] <Absol> dylancal: To get a command prompt with elevated privileges, do the following: Tap the Win key, type 'cmd', and press Ctrl+Alt+Shift+Enter.
#1247 [15:12] <mattym> dylancal, Open the cmd according to the way Absol instructed
#1248 [15:12] <mattym> dylancal, Then use the same command again
#1249 [15:12] <dylancal> need to restart the computer
#1250 [15:12] <mattym> dylancal, Ok do so, then try the game again
#1251 [15:12] * Guest75831 [Guest75831@notlogged] has quit. (Client Quit)
#1252 [15:13] <dylancal> i'll do that and log back in here and tell you the results :D
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#1257 [15:18] <dylancal> nope
#1258 [15:18] <dylancal> still the same eerror
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#1261 [15:19] <dylancal> and it's very annoying now nothing has seemed to work
#1262 [15:19] <dylancal> and it's very annoying now nothing has seemed to work
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#1264 [15:20] <mattym> dylancal, Same exact error?
#1265 [15:20] <dylancal> yes
#1266 [15:20] <dylancal> the socket timeout exeption
#1267 [15:20] <mattym> dylancal, Had it worked in the past?
#1268 [15:20] <dylancal> yes yesterday
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#1270 [15:20] <nini1210> ok i have a question
#1271 [15:20] <dylancal> go on
#1272 [15:21] <Jake85646> why cant i log in to mc
#1273 [15:21] <nini1210> ii have wndows 10 on my computer
#1274 [15:21] * wesley_ [wesley_@notlogged] has joined #minecrafthelp
#1275 [15:21] <mattym> dylancal, Can you go to speedtest.net and run a speed test then share the results here
#1276 [15:21] <mattym> dylancal, Can you go to speedtest.net and run a speed test then share the results here
#1277 [15:21] * wesley_ [wesley_@notlogged] has left #minecrafthelp
#1278 [15:21] <nini1210> and i am trying to play minecraft
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#1280 [15:21] <dylancal> ooo my internets bad...
#1281 [15:21] <Jake85646> guys i can not log into my minecraft account
#1282 [15:21] <nini1210> but its saying we're sorry, but it seems there was an error while trying to render aspects of the game
#1283 [15:22] <mattym> Jake85646, What does it say when you try?
#1284 [15:22] <mattym> nini1210, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1285 [15:22] <nini1210> http://paste.ubuntu.com/13583837/
#1286 [15:22] <nini1210> this one
#1287 [15:22] <mattym> nini1210, Yes
#1288 [15:22] <mattym> nini1210, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1289 [15:22] <Jake85646> matt it says credidental eror or something
#1290 [15:22] <mattym> Jake85646, What happens if you try to log in at the website account.mojang.com/me ?
#1291 [15:23] <Jake85646> let me try
#1292 [15:23] <nini1210> ok thanks for your help matt
#1293 [15:23] <Jake85646> i have a feeling my neighbor did something he always hacks our wifi passsword
#1294 [15:23] <mattym> Jake85646, What happens if you try to log in at the website account.mojang.com/me ?
#1295 [15:23] <dylancal> 46 ping 6.67 down 0.97 up
#1296 [15:24] <dylancal> talktalk is horrible never coming back
#1297 [15:24] <Jake85646> it says "Error! Unknown e-mail address or password. "
#1298 [15:24] <mattym> dylancal, Not great but not the worst
#1299 [15:24] <Jake85646> did my account get changed
#1300 [15:24] * nini1210 [nini1210@notlogged] has quit. (Client Quit)
#1301 [15:24] <mattym> ??> Jake85646 login/throttle
#1302 [15:24] <Jake85646> OMG
#1303 [15:24] <Absol> Jake85646: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1304 [15:24] <Absol> Jake85646: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1305 [15:24] <dylancal> i did have virgin fibre - amazing
#1306 [15:25] <Jake85646> If i reset my password do i have to wait
#1307 [15:25] <dylancal> but anyway it's still not working
#1308 [15:25] <mattym> dylancal, You are getting the error cause its likely not getting a login reply in time
#1309 [15:25] <mattym> Jake85646, Yes, you NEED to wait, the additional password reset is optional
#1310 [15:25] <dylancal> and i'm guessing theres not real fix for that
#1311 [15:25] <mattym> dylancal, Try restarting the modem/router
#1312 [15:25] <mattym> dylancal, Otherwise you may need to call your provider
#1313 [15:25] <Jake85646> uhhh i was looking it up and they said mojang could lock my ip or something
#1314 [15:26] <mattym> dylancal, Try a wired connection if you can
#1315 [15:26] <mattym> Jake85646, Thats what it is
#1316 [15:26] <dylancal> belive me tried it before - called them up ad everything - only another 6 months before the contract is up
#1317 [15:26] <mattym> Jake85646, It clears automatically
#1318 [15:26] <mattym> Jake85646, Just wait 3 hours without a login attempt
#1319 [15:26] <Jake85646> k
#1320 [15:26] <dylancal> and windows 10 cleared my ethernet from working - whatsoever
#1321 [15:27] <Jake85646> im so bord
#1322 [15:27] <mattym> dylancal, Run Windows Update, it may find missing network drivers
#1323 [15:27] <Jake85646> anyone wanna play xbox
#1324 [15:27] <mattym> Jake85646, This is not the place
#1325 [15:27] <Jake85646> lol okay well thx for the help
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#1327 [15:28] <dylancal> found nothing *sigh*
#1328 [15:30] <dylancal> i've had problems with 10 since i installed it im not even going to go back to 8 which i had - im going to go to win 7 because for me that worked the best
#1329 [15:31] <dylancal> if it helps, i had a modded client before the fresh install and that broke on me becuase ic2 fucked up alot of things
#1330 [15:31] <Absol> dylancal: Please keep it civil
#1331 [15:31] <dylancal> sorry!
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#1333 [15:32] <dylancal> but anyway that problem was sorted and i just went to a fresh install but that started happening
#1334 [15:32] <mattym> The error you are getting still seems to be connection related
#1335 [15:32] <dylancal> hmm just have to see how it goes but ive been able to log in even with a worse connection in the past
#1336 [15:33] <dylancal> or i'll just go to tekkit again
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#1341 [15:37] <PettinDaKitty> Hello. I am having trouble with my single player worlds. Since I changed my username, my single player worlds will not load, and if they happen to actually load, the chunks don't want to load, and it takes way too long. I'm going to try maybe updating my Java Installer, because that's been bugging me for weeks now. And maybe that will work? I don't even know? What do you suggest?
#1342 [15:38] <Kaizer07> Update your installer and it will work
#1343 [15:38] <dylancal> it's.....
#1344 [15:38] * PettinDaKitty_ [PettinDaKitty_@notlogged] has joined #minecrafthelp
#1345 [15:38] <Kaizer07> Update your installer and it will work
#1346 [15:38] <Kaizer07> That happened 2 me as well
#1347 [15:39] <PettinDaKitty_> Okay, thank you! I'll try that too
#1348 [15:39] <TBNRfrags> Hola. Necesito ayuda mi minecraft se crashea
#1349 [15:39] <MCHalestoneHD> hello i have an error when i download minecraft:unable to start the minecraft runtime environment. this is most likely caused by a corruption. please try to reinstall minecraft. i downloaded all clients twice and updated java can somebody help me?
#1350 [15:39] * Kaizer07 [Kaizer07@notlogged] has quit. (Client Quit)
#1351 [15:39] <TBNRfrags> y no se que hacer me ayudas
#1352 [15:40] <mattym> MCHalestoneHD, What antivirus are you using?
#1353 [15:40] <MCHalestoneHD> kaspersky
#1354 [15:40] <mattym> ??> TBNRfrags lang/es
#1355 [15:40] <Absol> TBNRfrags: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#1356 [15:40] <mattym> ??> MCHalestoneHD av/kaspersky
#1357 [15:40] <Absol> MCHalestoneHD: If you are using Kaspersky Internet Security and cannot connect to Mojang's servers, turn off Encrypted Connections Scan by following this guide: http://support.kaspersky.com/9927#block1
#1358 [15:41] * momof3tx [momof3tx@notlogged] has joined #minecrafthelp
#1359 [15:41] <mattym> MCHalestoneHD, Try the instructions from Absol
#1360 [15:41] <mattym> MCHalestoneHD, Then try to install it again
#1361 [15:41] <MCHalestoneHD> ok
#1362 [15:41] * PettinDaKitty [PettinDaKitty@notlogged] has quit. (Ping timeout: 204 seconds)
#1363 [15:41] <TBNRfrags> Hello. I need help my minecraft is crashea
#1364 [15:42] <mattym> ??> MCHalestoneHD av/kaspersky
#1365 [15:42] <Absol> MCHalestoneHD: If you are using Kaspersky Internet Security and cannot connect to Mojang's servers, turn off Encrypted Connections Scan by following this guide: http://support.kaspersky.com/9927#block1
#1366 [15:42] <mattym> ??> TBNRfrags lang/es
#1367 [15:42] <Absol> TBNRfrags: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#1368 [15:42] <momof3tx> updated to Windows 10. Now Minecraft does not work. Says graphics possibly needs to be updated. It worked fine before upgrade. How do I upgrade graphics?
#1369 [15:42] <TBNRfrags> and you not do And I
#1370 [15:42] <mattym> momof3tx, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1371 [15:42] * PettinDaKitty_ [PettinDaKitty_@notlogged] has quit. (Ping timeout: 204 seconds)
#1372 [15:42] <momof3tx> http://paste.ubuntu.com/13584240/
#1373 [15:42] <mattym> ??> TBNRfrags launcher/crash-log
#1374 [15:42] <Absol> TBNRfrags: We need to see your crash log, which appears after a crash.
#1375 [15:42] <Absol> TBNRfrags: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1376 [15:42] <mattym> momof3tx, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1377 [15:43] <momof3tx> ok thanks
#1378 [15:43] <TBNRfrags> 13584046
#1379 [15:43] <TBNRfrags> http://paste.ubuntu.com/13584046/
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#1382 [15:43] <mattym> TBNRfrags, One moment
#1383 [15:44] <TBNRfrags> ok
#1384 [15:46] <mattym> TBNRfrags, The site for your drivers is currently having problems. Can you come back again later to check
#1385 [15:47] <TBNRfrags> ok but how long hope more?
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#1387 [15:47] <mattym> TBNRfrags, No idea, the driver site is not working I have no idea when it will be
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#1390 [15:47] <paulo> oi
#1391 [15:48] <TBNRfrags> ok
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#1393 [15:48] <paulo> quem ja matou o ender dragão
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#1395 [15:49] <paulo> hcgfvcrtvcgvt3fhegcr
#1396 [15:49] <mattym> ??> paulo lang/pt
#1397 [15:49] <Absol> paulo: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1398 [15:49] * blzsd [blzsd@notlogged] has quit. (Client Quit)
#1399 [15:49] <paulo> au quem que jogar olaine com migo
#1400 [15:50] * Delaxarnyazer [Delaxarnyazer@notlogged] has quit. (Ping timeout: 192 seconds)
#1401 [15:50] <paulo> Quau em that comJogar migo Olaine
#1402 [15:52] * Delaxarnyazer [Delaxarnyazer@notlogged] has joined #minecrafthelp
#1403 [15:52] <paulo> hello
#1404 [15:53] <paulo> que
#1405 [15:53] <paulo> chal
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#1410 [15:57] <spicerslicer> Help
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#1413 [15:58] <MamaB> Trying to purchase a second mine craft game for laptop-sitting with 'placing order' square for 25 minutes now. I don't remember it taking that long...
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#1415 [15:59] <paulo> voutei
#1416 [15:59] <paulo> voutei
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#1421 [16:03] <sp117> hey i am having a problem that i changed my mine craft name and now all my servers are saying that are not authentic. I would love it if someone will help my problem
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#1425 [16:09] <comagi> Whenever I hit the "play" button that comes up when you click on the minecraft application, the game crashes and says "Uhoh, it looks like the game has crashed! Sorry for the inconvenience :(" I tried restarting my pc and still got the same result! We also tried sending a crash report on Thursday evening and also still got the same result!
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#1427 [16:09] <PettinDaKitty> Hello. I am not able to play single player mode for some reason. I originally changed my username, and ever since, my single player worlds won't load. Someone told me to update my Java Installer, but that didn't work, my worlds still don't want to load, what else do you suggest?
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#1432 [16:13] <PettinDaKitty_> Okay, so ever since I changed my username, I have not been able to go on single player worlds. Someone told me to update my Java Installer, and I did, but my worlds still take too long to download. What do you suggest to do?
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#1436 [16:18] <PettinDaKitty> Okay, so I updated my username not too long ago, and my single player worlds do not load at all. Someone told me to update my java installer, I did, but that didn't work. What should I do?
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#1440 [16:21] <goatqueen1> i need help fixing my minecraft launcher
#1441 [16:22] <PettinDaKitty> Okay, I recently changed my username, and I can't play single player worlds, they take too long to load, I tried updating my java installer, but that didn't work, no time like ad difference. What should I Do?
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#1444 [16:23] <goatqueen1> i hav no clue how to apparently to update my drives but i just wanna play mc so
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#1447 [16:23] <bruno_> bruno
#1448 [16:24] <bruno_> mundo 1
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#1454 [16:25] <LrodMC> Hello anyone here
#1455 [16:25] <LrodMC> Hello anyone here
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#1459 [16:26] <goatqueen1> do u guys no how to update graphic drivers
#1460 [16:26] <goatqueen1> know how**
#1461 [16:27] <goatqueen1> any1 there
#1462 [16:27] <goatqueen1> hello
#1463 [16:27] <goatqueen1> bye felicia
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#1466 [16:29] <meggames> pls someone help my mc is failing
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#1481 [17:01] <VoltTacklePT> Good evening!
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#1486 [17:03] <VoltTacklePT> I 'm trying to play minceraft mod pack Agrarian Skies 2, and when I try to run the game, I get an error saying: Unable to start the Minecraft Runtime Environment.Thos os most likely caused by a corruption. Please try to reinstal Minecraft.
#1487 [17:04] <PettinDaKitty> I recently updated my username, and now my single player worlds do not want to load, they take too long. Someone told me to update my Java Installer, I did, but the worlds still don't load, what should I do?
#1488 [17:05] * Tyler [Tyler@notlogged] has joined #minecrafthelp
#1489 [17:05] * Tyler is now known as Guest26343
#1490 [17:06] <Guest26343> I am trying to connect to account.mojang.com, and I am receiving and error from my web browser. The error is, "ERR_CONNECTION_RESET" I think I am IP banned because I can access the website using a proxy.
#1491 [17:07] <mattym> Guest26343, Likely, the lockout will clear if you make no login attempts for 3 hours
#1492 [17:07] <VoltTacklePT> I 'm trying to play minceraft mod pack Agrarian Skies 2, and when I try to run the game, I get an error saying: Unable to start the Minecraft Runtime Environment.Thos os most likely caused by a corruption. Please try to reinstal Minecraft.
#1493 [17:08] <mattym> ??> VoltTacklePT mods
#1494 [17:08] <Absol> VoltTacklePT: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1495 [17:08] <Absol> VoltTacklePT: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#1498 [17:09] <Guest26343> mattym, I have already waited a bit over 3 hours and I am still reciving this error. I can connect to other websites perfectly fine.
#1499 [17:10] <VoltTacklePT> alright. I have done a lot of research but I can't find a sollution. sorry for the inconvenient
#1500 [17:10] <mattym> Guest26343, If you made any attempts to log in on your regular IP it would have reset the timer. Try waiting 3 hours from now, make not attempts to log in on the launcher or site. After that attempt to log in as normal
#1501 [17:10] * VoltTacklePT [VoltTacklePT@notlogged] has quit. (Quit: Web client closed)
#1502 [17:11] <mattym> Guest26343, After that, if you still get the same errors, come back to the chat
#1503 [17:11] <Guest26343> ok. I will try that. Thank you.
#1504 [17:11] * djpgamer7 [djpgamer7@notlogged] has joined #minecrafthelp
#1505 [17:11] <djpgamer7> Help im a loner and need help
#1506 [17:11] <djpgamer7> Anyone wanna skype
#1507 [17:12] <mattym> djpgamer7, If you have a probelm explain it
#1508 [17:12] <djpgamer7> I do have a problem im lonely and need someone to skype
#1509 [17:12] <mattym> Well this isnt the place
#1510 [17:12] <djpgamer7> bye bitch
#1511 [17:12] <Absol> djpgamer7: Please keep it civil
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#1517 [17:13] <minecrafthelp968> Hello I get a lot of crashes playing online
#1518 [17:13] <minecrafthelp968> I have the crash report
#1519 [17:13] <mattym> ??> minecrafthelp968 launcher/crash-log
#1520 [17:13] <Absol> minecrafthelp968: We need to see your crash log, which appears after a crash.
#1521 [17:13] <Absol> minecrafthelp968: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1522 [17:14] <mattym> minecrafthelp968, Please get us the crash as Absol instructed
#1523 [17:14] <minecrafthelp968> Here http://paste.ubuntu.com/13585933/
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#1525 [17:14] * Ace is now known as Guest52921
#1526 [17:15] <mattym> ??> minecrafthelp968 mods
#1527 [17:15] <Absol> minecrafthelp968: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1528 [17:15] <Absol> minecrafthelp968: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#1532 [17:18] <Guest52921> I paid for two full versions of Minecraft. My fiancé and I are playing the latest versions of Minecraft and are connected to the same modem via Ethernet cable and are on the same network and home group. Regardless of who opens their world to LAN, we are unable to play together. I enter the server name as ip:port in the form xxx.xx.xxx.xx:xxxxx and I get the java connection exception request to server has timed out. What am I doing wr
#1533 [17:19] <mattym> Guest52921, Instead of the direct connect, the LAN world doesnt show up in the list either?
#1534 [17:19] <Guest52921> Correct
#1535 [17:19] <mattym> Guest52921, What antivirus software are you both using?
#1536 [17:20] <Guest52921> Norton 360 and the default win10 defender
#1537 [17:20] <mattym> Guest52921, Both computers have norton?
#1538 [17:20] <Guest52921> One Norton, one on Windows defender fo win10
#1539 [17:20] <mattym> ??> Guest52921 av/norton
#1540 [17:20] <Absol> Guest52921: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Avast! AntiVirus as an alternative. See ?? av/avast
#1541 [17:20] <mattym> Guest52921, Remove Norton from the PC that has it
#1542 [17:21] <mattym> Guest52921, Also you may need to check to make sure that the Windows Firewall on both computers, have exceptions made for Minecraft and/or Java
#1543 [17:21] <Guest52921> Roger that. I appreciate the help. I'll be back if it doesn't work
#1544 [17:21] <Guest52921> Thanks!
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#1553 [17:27] * adamf150 [adamf150@notlogged] has joined #minecrafthelp
#1554 [17:28] <adamf150> hi
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#1556 [17:28] <adamf150> hi
#1557 [17:28] <adamf150> i have a question
#1558 [17:29] <adamf150> why is it that when i load a world it crashes?
#1559 [17:29] * dolfin186 [dolfin186@notlogged] has joined #minecrafthelp
#1560 [17:30] <dolfin186> i need help my minecraft is not working !!!!
#1561 [17:30] <mattym> ??> adamf150 launcher/crash-log
#1562 [17:30] <Absol> adamf150: We need to see your crash log, which appears after a crash.
#1563 [17:30] <Absol> adamf150: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1564 [17:30] * gustavo [gustavo@notlogged] has joined #minecrafthelp
#1565 [17:32] <adamf150> it brought me to http://paste.ubuntu.com/13586249/
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#1569 [17:35] <mattym> adamf150, What antivirus software do you use?
#1570 [17:38] * Super_Gamer_212 [Super_Gamer_212@notlogged] has joined #minecrafthelp
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#1572 [17:39] <adamf150> we use nortan 360 permere
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#1576 [17:41] <mattym> ??> adamf150 av/norton
#1577 [17:41] <Absol> adamf150: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Avast! AntiVirus as an alternative. See ?? av/avast
#1578 [17:41] <mattym> ??> adamf150 av/norton/uninstall
#1579 [17:41] <Absol> adamf150: To completely uninstall Norton Internet Security, use this tool: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
#1580 [17:42] <adamf150> i am sorry but i cant
#1581 [17:43] <adamf150> mt parents wont let me
#1582 [17:44] <mattym> adamf150, Then you will need to consider using a different computer to play.
#1583 [17:46] <adamf150> ok thanks for the help
#1584 [17:50] * Etanarvazac [Etanarvazac@notlogged] has joined #minecrafthelp
#1585 [17:50] <Etanarvazac> So I had to install Windows 10 and now all of the sudden I can't play Minecraft. Why?
#1586 [17:51] <mattym> Etanarvazac, What happens when you try?
#1587 [17:51] <Etanarvazac> re-install*
#1588 [17:52] <Etanarvazac> Drivers are the same and Minecraft is saying I can't play due to "Pixel Format Not Accelerated"
#1589 [17:53] <mattym> Etanarvazac, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1590 [17:53] <Etanarvazac> http://paste.ubuntu.com/13586582/
#1591 [17:53] <Etanarvazac> There.
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#1593 [17:54] <mattym> Etanarvazac, One moment
#1594 [17:54] <Etanarvazac> Okay.
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#1597 [17:56] <mattym> Etanarvazac, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows Vista, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1598 [17:57] <chadcraft14> i need the windows 10 pro 64-bit graphics driver update. i have the info here. http://paste.ubuntu.com/13586693/
#1599 [17:57] <Etanarvazac> It says it's "Unsupported" but as a tech, I went to investigate. It is fully functional with Windows 10
#1600 [17:58] <mattym> Etanarvazac, It may be functional, but hasnt had Drivers since Windows Vista, thus you cannot run Minecraft
#1601 [17:58] <mattym> chadcraft14, Delete any Minecraft shortcuts or Minecraft.exe launchers you have
#1602 [17:59] <Etanarvazac> I RAN IT EARLIER TODAY BEFORE RE-INSTALLING WINDOWS 10
#1603 [17:59] <Etanarvazac> IT DOES WORK!
#1604 [17:59] <mattym> chadcraft14, Go to minecraft.net/download and get the .msi verison of the installer
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#1607 [17:59] <mattym> chadcraft14, Install Minecraft with that versions, and try it again
#1608 [17:59] <mattym> Etanarvazac, And in doing the reinstall you lost your graphics drivers.
#1609 [17:59] * jjs999jjs [jjs999jjs@notlogged] has quit. (Quit: Leaving)
#1610 [18:00] <mattym> Etanarvazac, Minecraft will not work without them installed.
#1611 [18:00] <Etanarvazac> I ran Minecraft on Windows 10 Enterprise Eval around 10am EST today with the display driver ATI Radeon Xpress 200 Series. Don't tell me it won't work!
#1612 [18:00] <mattym> Etanarvazac, And they last available version is for Windows Vista. In addition, your graphics hardware does not meet the minimum requirements for Minecraft
#1613 [18:01] <Etanarvazac> I run 2 computers on this 'old' driver and they both work at top speed.
#1614 [18:01] <mattym> Etanarvazac, The installed driver is the windows default driver, it is not enough to run Minecraft
#1615 [18:01] * Delaxarnyazer [Delaxarnyazer@notlogged] has joined #minecrafthelp
#1616 [18:02] <mattym> Etanarvazac, You can argue all you want, it doesnt change the facts
#1617 [18:02] <Etanarvazac> ATI Radeon Xpress 200 Series works with Windows 10 and works well to run Minecraft.
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#1620 [18:02] <Lord_Ralex> Etanarvazac, you are just fooling yourself. It does not.
#1621 [18:03] <mattym> Etanarvazac, It "works" enough to display stuff, it doenst have full driver support so it doenst have updated OpenGL, thus it cannot run Minecraft unluss you downgrade it and install proper drivers
#1622 [18:04] <Etanarvazac> As a computer tech, I have been working around the built-in display driver and it has worked with Minecraft on Windows XP, Windows Vista, Windows 7 Home, Windows 7 Ultimate, and Windows 10 Eval. The facts your bringing are total lies that I refuse to listen to.
#1623 [18:04] * Lord_Ralex kicked Etanarvazac from #minecrafthelp (Reason: tanarvazac :You are a fool)
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#1625 [18:05] <mattym> A real computer tech wouldnt need to be here in the first place
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#1632 [18:10] <PettinDaKitty> Okay, so I changed my username a little while ago, and now I can't access the worlds. I am able to click "Start World" but it takes way too long to load, and if it actually does happen to load, the chunks won't load. I tried updating my Java Installer, and I did, but that didn't work. What else should I try? I also tried the .exe kind, and .mli and niether of those worked
#1633 [18:10] <PettinDaKitty> It's my single player worlds btw
#1634 [18:11] * gabryelcqr [gabryelcqr@notlogged] has joined #minecrafthelp
#1635 [18:11] <mattym> PettinDaKitty, That sounds like the worlds are corrupt
#1636 [18:11] <juanfer0801> someone who help me in the servers......
#1637 [18:11] * RamForJesus [RamForJesus@notlogged] has joined #minecrafthelp
#1638 [18:12] * kyle-pc [kyle-pc@notlogged] has joined #minecrafthelp
#1639 [18:13] <kyle-pc> i have a problem when i go to boot up my minecraft it tells me i need to update my graphics card
#1640 [18:13] <mattym> kyle-pc, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1641 [18:13] <kyle-pc> yes
#1642 [18:13] <kyle-pc> http://paste.ubuntu.com/13587019/
#1643 [18:13] <kyle-pc> thank you
#1644 [18:14] <mattym> kyle-pc, Ok one moment
#1645 [18:14] * RamForJesus [RamForJesus@notlogged] has quit. (Client Quit)
#1646 [18:14] <kyle-pc> okay i will wait.
#1647 [18:14] * RamForJesus [RamForJesus@notlogged] has joined #minecrafthelp
#1648 [18:15] <mattym> kyle-pc, Ignore that ctcp thing
#1649 [18:15] <kyle-pc> ok
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#1651 [18:15] * PettinDaKitty [PettinDaKitty@notlogged] has quit. (Quit: Web client closed)
#1652 [18:16] * LordEuronymous [LordEuronymous@notlogged] has quit. (Quit: Leaving)
#1653 [18:17] <mattym> kyle-pc, Download and Install the file from this page http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=4098384&swItemId=vc_98445_1&swEnvOid=2103
#1654 [18:17] <kyle-pc> okay, can you tell me what it does?
#1655 [18:17] <mattym> kyle-pc, It should install the graphics drivers you are missing
#1656 [18:17] * MinecraftGamer08 [MinecraftGamer08@notlogged] has joined #minecrafthelp
#1657 [18:17] <kyle-pc> okay. which thing do i install?
#1658 [18:18] <mattym> kyle-pc, It should just be one file
#1659 [18:18] <kyle-pc> okay thank you I'll check
#1660 [18:18] <mattym> kyle-pc, I think its called sp54716
#1661 [18:18] <RamForJesus> I have a weird screen echo. everything seems to be repeated in red. It happened suddenly. I created a new world and it is happening there also. Any idea what to try. It has been happening for about a week and a half.
#1662 [18:19] <mattym> RamForJesus, Are you ingame at the moment?
#1663 [18:19] <kyle-pc> yes it is i found it thank you very much. i just installed the new graphics card
#1664 [18:19] <RamForJesus> yes
#1665 [18:19] <mattym> RamForJesus, Open the Options, then Video Settions/Option
#1666 [18:19] <mattym> RamForJesus, Find the setting thats like "3d-Anaglyph" and set it to odd
#1667 [18:19] <mattym> off*
#1668 [18:19] <kyle-pc> mattym, it said that my computer doesn't meet the minimum requirements to install it?
#1669 [18:20] <mattym> kyle-pc, Can you find your HP model number
#1670 [18:20] <kyle-pc> will it be on machine or on screen?
#1671 [18:20] <mattym> kyle-pc, It would be on the computer itself. Usually on a sticker somewhere on it
#1672 [18:20] <RamForJesus> that fixed it. Thank you!! I tried other options, but hesitated to play with that one.
#1673 [18:21] <mattym> kyle-pc, IT would either be an HP Model Number/Name or Service Number
#1674 [18:22] * gabryelcqr [gabryelcqr@notlogged] has quit. (Ping timeout: 204 seconds)
#1675 [18:22] <kyle-pc> okay, W9B7R-DJHMC-69MGB
#1676 [18:22] <kyle-pc> is that it?
#1677 [18:22] <mattym> no
#1678 [18:22] <kyle-pc> it was on the sticker. under the bar code.
#1679 [18:22] <kyle-pc> ok should it be just numbers?
#1680 [18:22] <mattym> that looks like the windows id
#1681 [18:23] <mattym> you need to look for the one with the HP info
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#1683 [18:23] <kyle-pc> okay.
#1684 [18:23] <kyle-pc> 584048-001
#1685 [18:23] <mattym> ok one sec
#1686 [18:24] <kyle-pc> i found that, though this computer used to be windows 7
#1687 [18:24] <kyle-pc> if that changes anyhting idk
#1688 [18:24] <mattym> kyle-pc, Was there any other info on the sticker with the 584048-001
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#1690 [18:25] <kyle-pc> yes something called "product key" do you need that too?
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#1692 [18:25] <mattym> no
#1693 [18:25] <kyle-pc> okay, then do you have all you need?
#1694 [18:26] <mattym> kyle-pc, The driver i linked you was for you model, the other id confirmed that. It should have worked
#1695 [18:26] <mattym> kyle-pc, It looks like your computer lost a lot of drivers. You may need to take it somewhere to have it diagnosed or fixed
#1696 [18:27] * LordEuronymous [LordEuronymous@notlogged] has joined #minecrafthelp
#1697 [18:27] <kyle-pc> how did i lose so many drivers?
#1698 [18:27] <mattym> kyle-pc, No idea
#1699 [18:27] <kyle-pc> but i already took it to a shop and they said the only problem was my graphics card thats why i got a new one
#1700 [18:28] <mattym> kyle-pc, You did?
#1701 [18:28] <kyle-pc> yes
#1702 [18:28] <mattym> kyle-pc, Got the model info?
#1703 [18:28] <kyle-pc> for the graphics card?
#1704 [18:28] <mattym> yes
#1705 [18:28] <kyle-pc> yes i do one moment
#1706 [18:29] <kyle-pc> ok do you need model number and part number?
#1707 [18:29] * Malndor [Malndor@notlogged] has joined #minecrafthelp
#1708 [18:29] <mattym> kyle-pc, Model
#1709 [18:29] <kyle-pc> k
#1710 [18:29] <kyle-pc> ON-XFX1-PL
#1711 [18:29] <Malndor> hi there, I'm trying to play on a private server with my sister but she cant connect
#1712 [18:30] <Malndor> I've sent her the Ip for a direct conect but is not working
#1713 [18:30] * LordEuronymous [LordEuronymous@notlogged] has quit. (Client Quit)
#1714 [18:30] <mattym> Malndor, What is the IP?
#1715 [18:30] * Minesior [Minesior@notlogged] has joined #minecrafthelp
#1716 [18:30] <mattym> kyle-pc, Ok try this
#1717 [18:30] <kyle-pc> okay.
#1718 [18:31] * LordEuronymous [LordEuronymous@notlogged] has joined #minecrafthelp
#1719 [18:31] <mattym> kyle-pc, Download and INstall the Catalyst Software Suite from here http://support.amd.com/en-us/download/desktop?os=Windows%20Vista%20-%2064
#1720 [18:31] <Malndor> 179.213.105.175
#1721 [18:31] <mattym> .mcping 179.213.105.175
#1722 [18:31] <ExtremeBot> mattym: Sorry, but 179.213.105.175:25565 appears to be down! (Request timed out)
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#1724 [18:31] * Minesior [Minesior@notlogged] has quit. (Client Quit)
#1725 [18:31] <kyle-pc> ok its downloading now
#1726 [18:31] <mattym> Malndor, Looks like you havent set something up properly
#1727 [18:31] <Malndor> where can i find the correct Ip?
#1728 [18:32] <Malndor> I'm conected with the direct Ip
#1729 [18:32] <Malndor> so the server is running
#1730 [18:32] <mattym> Malndor, That looks correct. Did you set up the port forwarding?
#1731 [18:32] <Malndor> hmm yes but for the old version, don't know how to do it now
#1732 [18:32] <mattym> Malndor, It has nothing to do with versions
#1733 [18:33] <mattym> Malndor, Is your Sister on the same nework as you, or away?
#1734 [18:33] <Malndor> away
#1735 [18:33] <mattym> Malndor, Then you need to make sure you have set up the port forwarding properly
#1736 [18:33] <Malndor> how do i do that?
#1737 [18:33] <kyle-pc> ok mattym, i installed it and its asking me to install or unistall something else? do i want to install?
#1738 [18:33] <mattym> kyle-pc, What is it?
#1739 [18:34] <kyle-pc> the catalyst thing, it wants me to install AMD software or remove it
#1740 [18:34] <mattym> kyle-pc, Install ALL
#1741 [18:34] <kyle-pc> okay ill get started
#1742 [18:35] * TBNRfrags [TBNRfrags@notlogged] has quit. (Ping timeout: 204 seconds)
#1743 [18:35] <mattym> Malndor, Read through the Port Forwarding info mentioned here http://minecraft.gamepedia.com/Tutorials/Setting_up_a_server
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#1745 [18:36] * OxyEko [OxyEko@notlogged] has joined #minecrafthelp
#1746 [18:37] <OxyEko> java.lang.NullException:group
#1747 [18:37] <mattym> OxyEko, What antivirus software do you have installed?
#1748 [18:38] <OxyEko> I dont have any, but i Have safe eyes
#1749 [18:38] <mattym> OxyEko, Are you able to make changes to the Safe Eyes settings?
#1750 [18:39] <OxyEko> No my stepdad does, except he believes it's not safe eyes
#1751 [18:39] * lucas [lucas@notlogged] has quit. (Quit: Web client closed)
#1752 [18:39] <mattym> OxyEko, IT is, there may be a setting you need to dissable or allow certain exceptions
#1753 [18:40] <kyle-pc> its taking awhile to install, that is normal?
#1754 [18:40] <mattym> OxyEko, I do not have the exact instructions for that program so you will need to figure it out
#1755 [18:40] <mattym> kyle-pc, Yes
#1756 [18:40] <OxyEko> uggg
#1757 [18:40] <OxyEko> ok
#1758 [18:40] <kyle-pc> ok ill just leave it
#1759 [18:40] * OxyEko [OxyEko@notlogged] has quit. (Client Quit)
#1760 [18:40] <mattym> kyle-pc, There were no drivers at all listed, so it need to do a full install
#1761 [18:40] <mattym> kyle-pc, It may flash or resize the screen as well, thats normal
#1762 [18:41] <mattym> kyle-pc, When its done, if it asks to restart the PC do so, even if it doesnt ask when its done with the install do so. Then try Minecraft again
#1763 [18:41] <mattym> kyle-pc, If the driver install fails, let me know
#1764 [18:45] * gg216 [gg216@notlogged] has joined #minecrafthelp
#1765 [18:47] <kyle-pc> i will, and ok the bar has stayed still for awhile
#1766 [18:47] <kyle-pc> im guessing thats normal so ill give it awhile thanks for the help
#1767 [18:48] <gg216> i hope someone can help,i'm trying to help build this server but i can't break the blocks because i haven't gotten privilege yet, it's empty most of the time and i'm stuck. The server is "server1.threesteplabs.c​om:25574" i'll put my coordinates in game. please help.
#1768 [18:49] <Malndor> I'm tryng to do the copy step and hit enter but nothing is happening
#1769 [18:49] <mattym> gg216, We do not help with server problems, you need to contact the servers staff
#1770 [18:49] <gg216> aw man, well i tried, thanks for the help
#1771 [18:49] <mattym> Malndor, I have no idea what the steps are for your specific hardware, you will need to figure that out
#1772 [18:50] <Malndor> lol
#1773 [18:50] <Malndor> Hold the Windows key and press "R"; this should being up the "Run" dialog box. Type cmd (without the quotes) and hit Enter. This should open a command window with a black background. From there, type "ipconfig" and press Enter. You should be given a list of text. Scroll up to "Wireless LAN" (if using wireless) or "Ethernet" (if using a wired connection), and look at "IPv4 address". To the right of this should be a string of numbers (of the form xxx.
#1774 [18:50] <Malndor> Copy this down by right clicking the window and selecting "Mark", then highlight the area and hit Enter. Don't copy any parenthesis or letters.
#1775 [18:51] <mattym> Malndor, Just memorize the number
#1776 [18:51] <mattym> Malndor, Or write it down
#1777 [18:51] <Malndor> that is ok but what should i do with the number?
#1778 [18:52] * Addiesmom [Addiesmom@notlogged] has joined #minecrafthelp
#1779 [18:52] <mattym> Malndor, Follow the rest of the directions you were looking at i guess
#1780 [18:52] <mattym> Malndor, As i said, at that point the instructions differ depending on your router, i cant possibly know what exactly you need to do next
#1781 [18:53] <Malndor> Once you have this IP, enter it in the "Output IP / Server IP" or whatever way it asks for where the service points to.
#1782 [18:53] <Malndor> me neither
#1783 [18:53] <Malndor> this last instruction is not clear
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#1785 [18:54] * paulwalkerfan25 [paulwalkerfan25@notlogged] has joined #minecrafthelp
#1786 [18:55] <mattym> Malndor, If you cannot figure this part out on your own, then running a server is not for you.
#1787 [18:55] * MinecraftGamer08 [MinecraftGamer08@notlogged] has quit. (Quit: Web client closed)
#1788 [18:55] <paulwalkerfan25> I just purchaced minecraft for my son with a redeemable card. it told me the redeem card was accepted but will only play the demo. I am trying to get this figured out for him and having a really hard time
#1789 [18:56] <Malndor> if you cant help me on a support channel then this is also not for you, i have done this before, but it was a year ago man
#1790 [18:57] <mattym> Malndor, This is a technical support channel for Minecraft. If you cannot figure out the instructions, then this isnt meant for you.
#1791 [18:57] <mattym> paulwalkerfan25, Are you logging into the game with the mojang accout you redeemed the card to?
#1792 [18:57] * Jademalo [Jademalo@notlogged] has quit. (Ping timeout: 190 seconds)
#1793 [18:57] <Malndor> If i could figure that out the support channel wouldont be meaningless, c'mon man
#1794 [18:57] <Malndor> buye then
#1795 [18:58] * Malndor [Malndor@notlogged] has quit. (Quit: Web client closed)
#1796 [18:58] <paulwalkerfan25> mattym - yes I am.
#1797 [18:58] <mattym> paulwalkerfan25, In the game launcher can you completely log out
#1798 [18:58] <mattym> paulwalkerfan25, Log in at account.mojang.com/me
#1799 [18:58] * LateNightDragon [LateNightDragon@notlogged] has joined #minecrafthelp
#1800 [18:59] <mattym> paulwalkerfan25, On the page that it pulls up tell me if under the "My Games" area it lists Minecraft along with the Purchase Data AND the Username on the account
#1801 [18:59] <paulwalkerfan25> i did completely log out and then logged back in and it is now working thank you for your time
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#1805 [19:11] <kyle-pc> mattym, the green loading bar still hasn't moved and it says its still installing. nothing to worry about?
#1806 [19:11] <mattym> kyle-pc, Hmm, thats a bit long
#1807 [19:12] <mattym> kyle-pc, You are currently on the PC with the issue right?
#1808 [19:12] <kyle-pc> yes
#1809 [19:12] <kyle-pc> it says its installing minecrosoft framework
#1810 [19:12] <mattym> kyle-pc, Did you install the graphics card yourself or have it done at the place that told you it needed it?
#1811 [19:12] <kyle-pc> i had the place do it
#1812 [19:12] * luisin [luisin@notlogged] has quit. (Ping timeout: 204 seconds)
#1813 [19:13] <mattym> kyle-pc, Take it back and have them install it properly
#1814 [19:13] <kyle-pc> oh ok you think they messed it up?
#1815 [19:13] <mattym> One or both of the driver installers should have worked
#1816 [19:13] <mattym> If this one is taking this long, it means something was likely done wrong
#1817 [19:13] <kyle-pc> okay.
#1818 [19:14] <kyle-pc> so the AMD thing isnt working?
#1819 [19:14] * claritta [claritta@notlogged] has joined #minecrafthelp
#1820 [19:14] <kyle-pc> should i cancel it?
#1821 [19:14] <mattym> kyle-pc, Yeah, it you cant close it, you may need to force restart the PC
#1822 [19:15] <mattym> kyle-pc, Bottom line, take it back to where you had the card installed
#1823 [19:15] <kyle-pc> okay... poo
#1824 [19:15] <kyle-pc> thanks though
#1825 [19:23] <kyle-pc> wait! its working! its going faster now!
#1826 [19:24] <kyle-pc> ok it finished is that all i had to do?
#1827 [19:24] * doel [doel@notlogged] has joined #minecrafthelp
#1828 [19:24] <mattym> kyle-pc, Restart the PC and try Minecraft again
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#1836 [19:36] <SilentHuskey007> Hello, i have a problem with my account.
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#1847 [19:42] <Kirto> so i cant join servers there are down just for me how can i fix this
#1848 [19:43] <mattym> Kirto, What servers for instance?
#1849 [19:43] <Kirto> hypixel and treasure wars
#1850 [19:43] <Kirto> can u help me?
#1851 [19:43] <mattym> Kirto, What sort of error does it give you when you try?
#1852 [19:43] <Kirto> its says not autheinticated with minecraft.net
#1853 [19:44] <mattym> ??> Kirto launcher/relog
#1854 [19:44] <Absol> Kirto: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#1855 [19:44] <mattym> Kirto, Try the info Absol sent
#1856 [19:44] <Kirto> i changed my mc username does that have to do with it?
#1857 [19:44] <mattym> Kirto, Yes
#1858 [19:44] <mattym> Kirto, After the change you need to relog
#1859 [19:45] <Kirto> thx a lot i really aprricate what u people did
#1860 [19:45] * KosmicSheep [KosmicSheep@notlogged] has quit. (Ping timeout: 204 seconds)
#1861 [19:46] <Kirto> thx alot i am leaving now
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#1863 [19:53] <SilentHuskey007> Hi, i have a problem with my account :)
#1864 [19:53] <SilentHuskey007> Its kinda of a long story.
#1865 [19:54] <mattym> SilentHuskey007, Please explain the problem
#1866 [19:56] <SilentHuskey007> Well awhile back I bought minecraft to play with friends and stuff. I toke a break for about 2 years id say, and i tried logging back to my account. I find I cant. So, i try logging in to the mojang website with my email and password. And find i cant. So i try to make an account with the same email, and it works. Which is a bit weird. I check to see if i still have the game bought, and i dont.
#1867 [19:57] <mattym> SilentHuskey007, What should your ingame username be
#1868 [19:57] <SilentHuskey007> Same username as here, "SilentHuskey007"
#1869 [19:58] <mattym> SilentHuskey007, Hmmm. if it let you make a new account with the same email, then someone may have gotten into your account and changed the info
#1870 [19:58] <mattym> ??> SilentHuskey007 mojang/email
#1871 [19:58] <Absol> SilentHuskey007: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1872 [19:58] <Absol> SilentHuskey007: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1873 [19:58] <mattym> SilentHuskey007, Fill out the form Absol linked you
#1874 [19:58] <SilentHuskey007> thank you :)
#1875 [20:01] * danivan [danivan@notlogged] has joined #minecrafthelp
#1876 [20:01] * Kirito is now known as Bell
#1877 [20:01] <SilentHuskey007> quick question, if i bought my minecraft account with a card from like a store, where can i find my Transaction ID?
#1878 [20:01] <danivan> The graphics driver that I am needed to download failed and will not work
#1879 [20:02] <mattym> SilentHuskey007, On that card
#1880 [20:02] <mattym> danivan, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1881 [20:02] <SilentHuskey007> What if i dont have the card, its been like 3 years.
#1882 [20:02] <danivan> http://paste.ubuntu.com/13589323/
#1883 [20:02] <mattym> SilentHuskey007, Leave that blank, and in the Message box, include other info that may help prove ownership
#1884 [20:02] <SilentHuskey007> alright thank you :)
#1885 [20:02] <mattym> SilentHuskey007, Like that name you have on your account, or the date you activated it
#1886 [20:03] <SilentHuskey007> hmm alright :)
#1887 [20:03] <mattym> danivan, Ok one moment
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#1890 [20:06] <mattym> danivan, Download and Install the file from this page https://downloadcenter.intel.com/download/24227
#1891 [20:06] <mattym> danivan, You will need to extart the file and run the file called Setup that it created
#1892 [20:06] <danivan> Okay, cheers
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#1898 [20:10] <danivan> my computer does not meet the minimum requirements/
#1899 [20:10] <danivan> ?
#1900 [20:13] <danivan> mattym,?
#1901 [20:16] <mattym> danivan, One moment
#1902 [20:17] <mattym> danivan, Thats the only one thats comming up for your hardware
#1903 [20:17] <CubeTheThird> danivan, try https://downloadcenter.intel.com/download/24227/Intel-HD-Graphics-driver-for-Windows-8-8-1-64-bit-
#1904 [20:18] <CubeTheThird> or is that the same thing?
#1905 [20:18] * SilentHuskey007 [SilentHuskey007@notlogged] has quit. (Ping timeout: 204 seconds)
#1906 [20:19] <danivan> same thing :/
#1907 [20:19] <mattym> same
#1908 [20:19] <mattym> i just cut that last part trying to find the page with the exe
#1909 [20:20] * Quittrying [Quittrying@notlogged] has joined #minecrafthelp
#1910 [20:20] <Quittrying> Hey
#1911 [20:20] <CubeTheThird> hello Quittrying
#1912 [20:20] <danivan> not having any luck
#1913 [20:21] <Quittrying> So im getting a error when i open
#1914 [20:21] <Quittrying> So i went to your website, And i followed it
#1915 [20:21] * lobo [lobo@notlogged] has quit. (Ping timeout: 204 seconds)
#1916 [20:21] <Quittrying> And when i open my Game Dir, Thers no txt file
#1917 [20:21] * WinterGuardian [WinterGuardian@notlogged] has joined #minecrafthelp
#1918 [20:22] <CubeTheThird> Quittrying, what file is it saying to delete? options.txt ?
#1919 [20:22] <Quittrying> Open options.txt Change the line that starts with resourcepacks: to resourcepacks:[] Save and close the file Run Minecraft normally
#1920 [20:23] <Quittrying> That
#1921 [20:23] <Quittrying> But i cant find Option.txt
#1922 [20:23] <CubeTheThird> Quittrying, how about you open the resourcepacks folder and remove what's there instead
#1923 [20:23] <CubeTheThird> Quittrying, the file may show up as options
#1924 [20:24] * noahc97 [noahc97@notlogged] has joined #minecrafthelp
#1925 [20:24] <Quittrying> Hey, I found the optons.txt
#1926 [20:24] <noahc97> i need help with my minecraft it says the driver is outdated
#1927 [20:24] <noahc97> http://paste.ubuntu.com/13589701/
#1928 [20:25] * kirby|gone is now known as mrkirby153
#1929 [20:25] <Quittrying> Thanks Cubethethird!
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#1931 [20:26] <noahc97> hi
#1932 [20:27] <CubeTheThird> noahc97, one moment
#1933 [20:27] <noahc97> okay thanks
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#1937 [20:32] * average_gamer [average_gamer@notlogged] has joined #minecrafthelp
#1938 [20:32] <average_gamer> i cant acces minecraaaft!
#1939 [20:34] <noahc97> hi
#1940 [20:34] <CubeTheThird> noahc97, download and install https://www.nvidia.com/download/driverResults.aspx/95561/en-us
#1941 [20:34] <CubeTheThird> average_gamer, what happens when you try?
#1942 [20:37] <average_gamer> ok, i open minecraft, i click launch / start.. the launchers closes and for 5 seconds it comes back again with crash report. saying initialization error, and at the end of error it says opengl thread not founf
#1943 [20:37] <CubeTheThird> average_gamer, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1944 [20:37] <average_gamer> http://paste.ubuntu.com/13589817/
#1945 [20:37] <average_gamer> there it is..
#1946 [20:38] <CubeTheThird> average_gamer, try download and install catalyst software: https://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2032
#1947 [20:38] * oz [oz@notlogged] has joined #minecrafthelp
#1948 [20:38] <CubeTheThird> average_gamer, please note though, your graphics card is not officially supported on windows 7
#1949 [20:39] * oz [oz@notlogged] has quit. (Client Quit)
#1950 [20:39] <average_gamer> oh so that is the problem..
#1951 [20:39] * Deano [Deano@notlogged] has joined #minecrafthelp
#1952 [20:40] <Deano> I got a dxdiag report and i dont know what my problem is to fix
#1953 [20:40] <CubeTheThird> Deano, give a link to the report here
#1954 [20:40] <Deano> http://paste.ubuntu.com/13589941/
#1955 [20:40] <noahc97> thank you
#1956 [20:41] <CubeTheThird> Deano, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1957 [20:41] <noahc97> still giving me the same error
#1958 [20:41] * LoudNinja456 [LoudNinja456@notlogged] has joined #minecrafthelp
#1959 [20:41] <CubeTheThird> noahc97, you installed the nvidia driver?
#1960 [20:41] <Deano> Oh okay, thank you Cube
#1961 [20:41] <noahc97> yes
#1962 [20:41] <CubeTheThird> noahc97, did you get any errors during installation?
#1963 [20:42] <noahc97> no
#1964 [20:42] * LoudNinja456 [LoudNinja456@notlogged] has quit. (Client Quit)
#1965 [20:42] <CubeTheThird> noahc97, did you do a custom or express install?
#1966 [20:42] <noahc97> express
#1967 [20:42] <CubeTheThird> noahc97, did you reboot after installing?
#1968 [20:42] <noahc97> no do i need to?
#1969 [20:42] <average_gamer> i should install catalyst software and check if that should fix?
#1970 [20:43] <CubeTheThird> noahc97, you should
#1971 [20:43] <CubeTheThird> average_gamer, you can try yes
#1972 [20:43] <average_gamer> ok thx
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#1974 [20:44] <average_gamer> only thing i hate is that only minecraft isn't working and other games are.
#1975 [20:45] <CubeTheThird> average_gamer, many games run using DirectX, which is a different graphics standard than OpenGL, which Minecraft uses. Microsoft (owner of DirectX) will provide better support for it by default
#1976 [20:45] * noahc97 [noahc97@notlogged] has quit. (Ping timeout: 204 seconds)
#1977 [20:46] <average_gamer> ok
#1978 [20:46] <average_gamer> so in few years minecraft will be using dx insteand of gl?
#1979 [20:46] * SilentHuskey007 [SilentHuskey007@notlogged] has joined #minecrafthelp
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#1981 [20:47] <CubeTheThird> average_gamer, umm.. no
#1982 [20:47] <average_gamer> ok so just support
#1983 [20:48] <CubeTheThird> average_gamer, I mean Microsoft provides better support for their own standard (DirectX) than others (OpenGL etc.)
#1984 [20:48] <SilentHuskey007> Im having a problem with my minecraft, its constantly crashing due to my display drivers not responding. All my drivers are up to date. And ive tried reinstalling java and minecraft.
#1985 [20:48] <CubeTheThird> SilentHuskey007, do you have a dxdiag report?
#1986 [20:48] <average_gamer> oh yea.. that..
#1987 [20:49] <SilentHuskey007> Where can i find it?
#1988 [20:49] <CubeTheThird> ??> SilentHuskey007 win/dxdiag
#1989 [20:49] <Absol> SilentHuskey007: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1990 [20:50] * noahc97 [noahc97@notlogged] has joined #minecrafthelp
#1991 [20:50] <noahc97> hey it still doesnt work
#1992 [20:50] <CubeTheThird> noahc97, can you show me a paste of your crash report?
#1993 [20:51] <SilentHuskey007> Here you go :) http://paste.ubuntu.com/13590154/
#1994 [20:51] <noahc97> how do i do that
#1995 [20:51] <CubeTheThird> noahc97, copy it onto http://paste.ubuntu.com and give the URL here.
#1996 [20:51] <CubeTheThird> SilentHuskey007, one moment
#1997 [20:51] <SilentHuskey007> Thanks :)
#1998 [20:51] <CubeTheThird> SilentHuskey007, hmm your drivers are up to date as far as I can see. Can you send a paste of your crash report?
#1999 [20:52] <SilentHuskey007> From minecraft?
#2000 [20:52] <noahc97> http://paste.ubuntu.com/13590176/
#2001 [20:52] <CubeTheThird> SilentHuskey007, that's right
#2002 [20:52] <CubeTheThird> noahc97, perhaps try removing the resource pack you have installed. In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
#2003 [20:53] <noahc97> then what
#2004 [20:53] <CubeTheThird> noahc97, open the resourcepacks folder
#2005 [20:53] <SilentHuskey007> When it crashes I dont get a crash report. I get this: https://gyazo.com/8a955ad6f65fcb3c88605edf1b7274c2
#2006 [20:54] <CubeTheThird> SilentHuskey007, so it just suddently closes when you join a particular server?
#2007 [20:54] * Jademalo [Jademalo@notlogged] has joined #minecrafthelp
#2008 [20:54] <noahc97> still isnt working
#2009 [20:55] <CubeTheThird> noahc97, can you send a new dxdiag report?
#2010 [20:55] <noahc97> yeah give me a sec
#2011 [20:55] <SilentHuskey007> Not suddenly, i can move around for a good 10-20 seconds, then it crashes. Then, i get a message from windows saying that the display drivers stopped responding and has recovered.
#2012 [20:56] <CubeTheThird> SilentHuskey007, oh.. in that case I think you should uninstall and reinstall the drivers
#2013 [20:56] <SilentHuskey007> I've tried that for the video drivers, and no luck.
#2014 [20:56] <noahc97> http://paste.ubuntu.com/13590253/
#2015 [20:57] <CubeTheThird> SilentHuskey007, what did you do to uninstall them?
#2016 [20:57] <SilentHuskey007> I used a program, forgot the name of it.
#2017 [20:58] <CubeTheThird> noahc97, hmm. you may have to configure nvidia optimus to use the nvidia card instead of intel
#2018 [20:58] <noahc97> how do i do that
#2019 [20:58] <CubeTheThird> noahc97, see https://nvidia.custhelp.com/app/answers/detail/a_id/2615/~/how-do-i-customize-optimus-profiles-and-settings%3F for example
#2020 [20:58] * Iiwrecky [Iiwrecky@notlogged] has joined #minecrafthelp
#2021 [20:59] <Iiwrecky> Um someone changed my mojang email address for loyaldeath51@gmail.com
#2022 [20:59] <noahc97> how do i open nvidia control panel
#2023 [21:00] <noahc97> nevermind
#2024 [21:00] <Iiwrecky> How do I get my account back
#2025 [21:00] <Iiwrecky> Plz I need that account
#2026 [21:01] <Andrio> ??> Iiwrecky account/send-email
#2027 [21:01] <Absol> Iiwrecky: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#2028 [21:01] <Absol> Iiwrecky: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2029 [21:01] <noahc97> still no luck
#2030 [21:03] * yo [yo@notlogged] has joined #minecrafthelp
#2031 [21:03] <noahc97> im about to give up
#2032 [21:03] <yo> hi
#2033 [21:03] <yo> so i got hacked
#2034 [21:03] <yo> and now i cant chat
#2035 [21:04] * Iiwrecky_ [Iiwrecky_@notlogged] has joined #minecrafthelp
#2036 [21:04] <Iiwrecky_> What was the site link
#2037 [21:04] <Andrio> ??> Iiwrecky account/send-email
#2038 [21:04] <Absol> Iiwrecky: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#2039 [21:04] <Absol> Iiwrecky: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2040 [21:04] <CubeTheThird> noahc97, let's do a clean install of the game
#2041 [21:04] <Andrio> yo, what version of Minecraft?
#2042 [21:04] <yo> hi
#2043 [21:04] <CubeTheThird> ??> noahc97 win/reinst
#2044 [21:04] <Absol> noahc97: You may need to reinstall the locally installed files that Minecraft puts into place.
#2045 [21:04] <Absol> noahc97: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2046 [21:05] <yo> so i got hacked
#2047 [21:05] <yo> and now i cant chat
#2048 [21:05] <Andrio> yo, what version of Minecraft?
#2049 [21:05] <yo> latest
#2050 [21:05] <Andrio> Which latest?
#2051 [21:05] <Andrio> PC? Pocket Edition?
#2052 [21:05] <yo> um one set
#2053 [21:05] <yo> PC
#2054 [21:05] <Andrio> OK
#2055 [21:06] <Andrio> Check that you don't just have chat turned off
#2056 [21:06] <Andrio> in the multiplayer options.
#2057 [21:06] <yo> cheaced
#2058 [21:06] <yo> someone on mineplex haked me
#2059 [21:06] <yo> and said
#2060 [21:07] <yo> HAY EALA9786 WHARES THE CHAT
#2061 [21:07] <yo> and i could not chat
#2062 [21:07] <Andrio> What happens when you try to chat?
#2063 [21:07] <yo> it says
#2064 [21:07] <yo> can not send mesege
#2065 [21:07] <Andrio> ok
#2066 [21:07] <Andrio> Can you chat on mctest.ae97.net?
#2067 [21:08] <yo> is it s server
#2068 [21:08] <Andrio> yes...
#2069 [21:08] * SilentHuskey007 [SilentHuskey007@notlogged] has quit. (Quit: Web client closed)
#2070 [21:09] <yo> no
#2071 [21:09] <Andrio> Chat is turned off, then.
#2072 [21:09] <Andrio> ??> yo MP/chat
#2073 [21:09] <Absol> yo: If you are getting the error "Cannot send chat message" or your client is crashing when you try to talk on a server, your chat settings are set to prevent chat from being shown.
#2074 [21:09] <Absol> yo: To change your chat settings to show chat, go to "Options", then click "Chat Settings", then change "Chat" to be "Shown". For a similar, yet unrelated, issue, see mp/chat/opacity
#2075 [21:09] <yo> one sek i half yo eat dinner
#2076 [21:09] <Andrio> o/
#2077 [21:10] * Iiwrecky_ [Iiwrecky_@notlogged] has quit. (Ping timeout: 204 seconds)
#2078 [21:10] * mattthemayor [mattthemayor@notlogged] has quit. (Quit: Web client closed)
#2079 [21:17] <yo> back
#2080 [21:17] * Kaname [Kaname@notlogged] has quit. (Ping timeout: 186 seconds)
#2081 [21:18] <yo> OMG thx it worked thx so much bye
#2082 [21:18] * Toast [Toast@notlogged] has joined #minecrafthelp
#2083 [21:18] <Toast> hi
#2084 [21:19] <Toast> hello
#2085 [21:19] <CubeTheThird> hello Toast
#2086 [21:20] * Katie [Katie@notlogged] has joined #minecrafthelp
#2087 [21:21] * Toast [Toast@notlogged] has quit. (Client Quit)
#2088 [21:21] <Katie> Hello, I have been trying to connect to a certain server but it looses the connection as soon as I join. But I can join other servers, it's just this one. Please help.
#2089 [21:22] <CubeTheThird> Katie, what's the server's address?
#2090 [21:22] <Katie> mc.candycraft.org
#2091 [21:22] * cyphase_ [cyphase_@notlogged] has quit. (Ping timeout: 192 seconds)
#2092 [21:23] <CubeTheThird> .m mc.candycraft.org
#2093 [21:23] <PangeaBot> mc.candycraft.org is up with 379/10000 players and a latency of 41.459ms, running 1.8 (47), with an MOTD of "14 00▬11#00▬ §CC[§EEC§AAa§BBn12d§DDy§CCC§EEr§AAa§BBf12t§DD] 00▬08#00▬  08(00*08) 07NEW SERVER SALE 08- 1330% OFF SALE!08 (00*08)".
#2094 [21:23] <CubeTheThird> Katie, what message do you get when you are disconnected?
#2095 [21:23] <Katie> One sec, let me check
#2096 [21:24] * noahc97 [noahc97@notlogged] has quit. (Quit: Web client closed)
#2097 [21:25] <Katie> It says "Internal Exception: java.io.IOException: Connection reset by peer
#2098 [21:25] * cyphase [cyphase@notlogged] has joined #minecrafthelp
#2099 [21:26] <CubeTheThird> Katie, when you hover over the green bars in the multiplayer menu, what ping does it display for that server?
#2100 [21:26] * Ritsuka [Ritsuka@notlogged] has joined #minecrafthelp
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#2103 [21:27] <Katie> 199ms
#2104 [21:27] <CubeTheThird> Katie, ya.. that's likely the problem. That's a very high ping
#2105 [21:28] <Katie> Please explain what exactly "ping" is? I'm not too familiar with it
#2106 [21:28] <CubeTheThird> Katie, it's how long it takes for information to travel between you and the server
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#2108 [21:29] <Katie> So the lower the ping the better?
#2109 [21:29] <CubeTheThird> yes
#2110 [21:29] <Katie> Oh ok. Is there a way to fix it?
#2111 [21:30] <Katie> My friend also goes on this server but his ping is 185
#2112 [21:30] <CubeTheThird> Katie, have you always experienced this connection issue with that server?
#2113 [21:30] <Katie> Yes most of the time. Although it was only just recently where I found this server
#2114 [21:30] * lightningconnor [lightningconnor@notlogged] has joined #minecrafthelp
#2115 [21:31] <CubeTheThird> Katie, hmm. Run a test on speedtest.net
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#2117 [21:32] <Katie> Ok i did the test
#2118 [21:33] <CubeTheThird> Katie, what are the results?
#2119 [21:34] <Katie> Ping: 32 ms. Download speed: 23.24 mbps. Upload speed: 8.98 mbps
#2120 [21:35] <CubeTheThird> Katie, hmm well it's probably not your connection speed then. You may just be located very far from where the server is hosted
#2121 [21:35] <Katie> Yeah, it's more like completely different country.
#2122 [21:36] <Katie> But the other servers are fine. And my friend (who lives in the same country as me) can connect to this server just fine
#2123 [21:36] * Syrup [Syrup@notlogged] has joined #minecrafthelp
#2124 [21:37] <CubeTheThird> Katie, it's possible your friend has a faster, or more reliable internet connection. Are you connected via wired or wireless?
#2125 [21:37] <Katie> wireless
#2126 [21:37] <Syrup> I can't log into my account via the minecraft website because I don't know my security questions. When I request an email to reset my questions I don't get the email..?
#2127 [21:38] <CubeTheThird> Katie, perhaps try moving closer to the wireless access point
#2128 [21:38] <CubeTheThird> ??> Syrup account/send-email
#2129 [21:38] <Absol> Syrup: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#2130 [21:38] <Absol> Syrup: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2131 [21:38] <Katie> Hmmm, will try that when I can, but for now I have to go. Thank you though, you have been very helpful :)
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#2134 [21:44] <yalc2> Hello, I was wondering if anyone here was familiar with the java.lang.NullPointer exception error for Minecraft 1.8. I recently started having issues with this after installing Minecraft Forge. Is there any way to resolve it?
#2135 [21:44] <CubeTheThird> yalc2, when do you get this message?
#2136 [21:44] <yalc2> Whenever I log into multiplayer servers.
#2137 [21:44] <CubeTheThird> yalc2, what anti-virus and firewall software do you have?
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#2139 [21:45] <yalc2> Currently McAfee. This isn't the first time this has happened, either. The problem seemed to have solved itself, but after installing Forge it's happened again.
#2140 [21:46] <CubeTheThird> yalc2, mcafee is known to cause various issues, including the one you are experiencing. It is recommended you remove mcafee and get something else like avast
#2141 [21:47] <yalc2> Unfortunately, that isn't an option for me. Is there some other way that this can be fixed?
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#2143 [21:47] <yalc2> Sorry that I'm being a bit bull-headed about this, my PC functionality is fairly restricted and I don't have the means to remove McAfee
#2144 [21:48] <CubeTheThird> yalc2, mcafee is pretty crappy as an anti-virus, and many users have had issues with it. We don't know of any solutions that actually work, except for removing it
#2145 [21:48] <CubeTheThird> yalc2, you're welcome to try doing a malware scan though
#2146 [21:48] <CubeTheThird> ??> yalc2 av/adwcleaner
#2147 [21:48] <Absol> yalc2: ADWCleaner is an utility to clean a PC which is infested with malware.
#2148 [21:48] <Absol> yalc2: Download it here: https://toolslib.net/downloads/finish/1/
#2149 [21:49] <yalc2> Thank you.
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#2168 [22:06] <POOP> I redeemed a voucher for minecraft and it says that thw drivers are outdated
#2169 [22:06] <CubeTheThird> POOP, do you have a dxdiag report?
#2170 [22:07] <POOP> where do i find that?
#2171 [22:08] <POOP> i have gone on the ubuntu and did everything that they said and it directed me here...
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#2174 [22:10] * TFrag [TFrag@notlogged] has joined #minecrafthelp
#2175 [22:10] <Thefakest> im having problems loging into my minecraft account one the PC
#2176 [22:10] <Thefakest> om*
#2177 [22:10] <Thefakest> on**
#2178 [22:11] <Anna> Thefakest: what does it say when you try and how many times did you try log in?
#2179 [22:11] <Thefakest> it sais "Error! Unknown e-mail address or password." and i just recently changed my username.
#2180 [22:12] <Anna> how many times did you try log in, and what is your username?
#2181 [22:12] <webrosc> POOP, do you have the link for the ubuntu paste?
#2182 [22:13] <Thefakest> i tried at least 7-10 times. my new username for minecraft is "Thefakest".
#2183 [22:13] <webrosc> ??> Thefakest login/throttle
#2184 [22:13] <Absol> Thefakest: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2185 [22:13] <Absol> Thefakest: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2186 [22:15] <Thefakest> i just cant log into the website. did it also lock me out from playing the game?
#2187 [22:15] <POOP> yes i do
#2188 [22:15] <webrosc> Thefakest, wait 3 hours, then try logging in
#2189 [22:16] <webrosc> POOP, post it please
#2190 [22:16] <Thefakest> you say wait 3 hours but is that for both the game and the website?
#2191 [22:16] <POOP> http://paste.ubuntu.com/13591382/
#2192 [22:17] <webrosc> Thefakest, yes, do not attempt to login to your account for 3 hours
#2193 [22:17] <webrosc> POOP, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#2194 [22:18] <Thefakest> this is what i get for migrating :(
#2195 [22:18] * MJ_PA [MJ_PA@notlogged] has joined #minecrafthelp
#2196 [22:18] <Thefakest> see you in 3 hours
#2197 [22:19] <POOP> crap ive just upgraded to windows 10, and i only have a laptop!
#2198 [22:19] <webrosc> Thefakest, and if they didn't have this security feature you would be moaning at why accounts are hacked
#2199 [22:19] <Thefakest> no i would not
#2200 [22:19] <webrosc> POOP, sorry, best to check compatibility before updating to a new OS
#2201 [22:20] <POOP> thanks for your help
#2202 [22:20] <Thefakest> in all my gaming account there is no login account lock and i have or never heard of anyone getting hacked!
#2203 [22:21] <webrosc> Thefakest, most account systems have a lockout after too many failed attempts, infact its stupid for a company not to have that inplace
#2204 [22:21] <MJ_PA> Hello - Can someone please guide me with what to do about the following challenge. http://paste.ubuntu.com/13591612/. I am getting an error opening minecraft because my graphics driver is out-of-date.
#2205 [22:21] <MJ_PA> How can that be considering this Microsoft Surface is brand new>
#2206 [22:22] <webrosc> MJ_PA, thats a good question, you don't have any graphics drivers installed, your not the first i've seen like this though, one moment
#2207 [22:22] <MJ_PA> Asking for humble support from people smarter than me.
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#2209 [22:22] <Thefakest> oops i put in my login stuff incorrect 3 times now im locked out for 3 HOURS!!!
#2210 [22:22] <MJ_PA> However, when I first downloaded minecraft, it did work for about 5 days. Only now do I get an error.
#2211 [22:23] <webrosc> Thefakest, goto facebook and put in incorrect login details multiple times, they will lock the account, its standard practice
#2212 [22:24] <Thefakest> after 10-20 times not just 3.
#2213 [22:24] <webrosc> MJ_PA, download and install the exe from https://downloadcenter.intel.com/download/25489/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-
#2214 [22:25] <webrosc> Thefakest, either way, you have to wait 3 hours
#2215 [22:25] <MJ_PA> webrosc - thank you. I will try that now.
#2216 [22:26] <Thefakest> i just tried Facebook and it never locked it just kept on saying im Mario Lopez for some weird reason!
#2217 [22:28] <Thefakest> it just gives you the option to retry and yet Mojang did this gem of a security feature.
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#2223 [22:49] <Thefakest> still waiting and still PISSED OFF!!!
#2224 [22:50] <Andrio> Shouting doesn't help
#2225 [22:50] <Andrio> Nor does complaining, I'm afraid, as we aren't Mojang.
#2226 [22:52] * JJ_ [JJ_@notlogged] has joined #minecrafthelp
#2227 [22:52] <JJ_> hi im having troubles logging into my account
#2228 [22:53] <webrosc> JJ_, changing your name here won't help either, just wait the 3 hours
#2229 [22:53] <JJ_> GG
#2230 [22:53] <JJ_> How did you know?
#2231 [22:54] <webrosc> magic
#2232 [22:55] <JJ_> do you work at mojang or are you someone who knows his stuff?
#2233 [22:55] <webrosc> just know my stuff, this channel is run by volunteers, none of use a Mojang staff
#2234 [22:55] <webrosc> us are*
#2235 [22:55] <JJ_> awww
#2236 [22:56] * Happysongs [Happysongs@notlogged] has joined #minecrafthelp
#2237 [22:56] <Happysongs> my game keeps on crashing randomly
#2238 [22:56] <JJ_> no one cares
#2239 [22:56] <Thefakest> i know right
#2240 [22:57] <webrosc> but you can't login, so how can that be?
#2241 [22:57] <Happysongs> jerks
#2242 [22:57] <webrosc> please don't spam here
#2243 [22:57] <Happysongs> ?
#2244 [22:57] <webrosc> * Happysongs (Formerly JJ_) has joined
#2245 [22:57] <Happysongs> one sec
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#2250 [23:01] <HI> did it work
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#2252 [23:02] <webrosc> HI, is there anything else you nreed apart from moaning about the lockout?
#2253 [23:02] <Andrio> Probably not.
#2254 [23:02] <XipherGaming> I'm getting a error when launching minecraft and it keeps doing it
#2255 [23:02] <webrosc> XipherGaming, and what error is that?
#2256 [23:02] <HI> actually yes
#2257 [23:02] <XipherGaming> ill copy and paste it just a sec
#2258 [23:02] <HI> believe it or not
#2259 [23:03] <webrosc> XipherGaming, copy it to paste,ubuntu,com then link that here
#2260 [23:03] <webrosc> paste.ubuntu.com &
#2261 [23:03] <HI> when i usually joined minecraft my game would randomly crash
#2262 [23:03] <webrosc> HI, do you have a crash report of that? post it to paste.ubuntu.com and link it here
#2263 [23:04] <HI> i dont use mods and my game randomly crashes on single player
#2264 [23:04] <HI> i dont right now but in three hours i can get you one
#2265 [23:04] <XipherGaming> my pc isnt letting me copy.. mm
#2266 [23:04] <webrosc> ??> XipherGaming win/edit
#2267 [23:04] <Absol> XipherGaming: As in all programs, CTRL+A is Select All. CTRL+C is Copy, CTRL+V is Paste.
#2268 [23:05] <webrosc> HI, then come back when you do have a crash report, as without it we can't begin to guess at the issue
#2269 [23:05] <XipherGaming> oh oops lol
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#2272 [23:09] <XipherGaming> It was my firewall..
#2273 [23:09] <XipherGaming> Sorry for wasting your time.. my bad
#2274 [23:09] <webrosc> no worries
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#2276 [23:10] <ENJERUNEIH> Sorry, but we couldn't connect to our servers. Please make sure that you are online and that Minecraft is not Blocked(SunCertPathBuilderException: unable to find valid certification path to requested target)
#2277 [23:11] <ENJERUNEIH> how can i fix this problem
#2278 [23:13] <ENJERUNEIH> D:
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#2281 [23:24] <Lebyo> Hey, so I did the Intel auto upate, and it didn't find any upates. I had trouble understanding the proceeding directions. Here is my DirectX report thingy: http://paste.ubuntu.com/13592624/
#2282 [23:25] <webrosc> Lebyo, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#2283 [23:27] <Lebyo> Darn. Ok, I guess thats what I get for trying to do fancy stuff on an old $300 dollar laptop. :D Oh well, thanks anyway! You were a great help!
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#2294 [23:42] <ShadowThePighog> MINEVRAFT KEEPS ON CRASHING BECAUSE OF GL THING, WHAT DO I DO?
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#2296 [23:44] <ShadowThePighog> -- System Details -- Details:Minecraft Version: 1.8.8 operating System: Windows 10 (amd64) version 10.0 Java Version: 1.8.0_25, Oracle Corporation Java VM Version: Java HotSpot(TM) 64-Bit Server VM (mixed mode), Oracle Corporation
#2297 [23:44] <ShadowThePighog> OpenGL: ~~ERROR~~ RuntimeException: No OpenGL context found in the current thread.
#2298 [23:44] <ShadowThePighog> Current Language: ~~ERROR~~ NullPointerException: null
#2299 [23:44] * Beyckler [Beyckler@notlogged] has joined #minecrafthelp
#2300 [23:45] <webrosc> ??> ShadowThePighog paste
#2301 [23:45] <Absol> ShadowThePighog: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2302 [23:45] <ShadowThePighog> i did do it
#2303 [23:45] <ShadowThePighog> what url
#2304 [23:45] <webrosc> then post the link
#2305 [23:45] <Beyckler> hi?
#2306 [23:46] <ShadowThePighog> hold on ill do it again
#2307 [23:46] <ShadowThePighog> http://paste.ubuntu.com/13592989/
#2308 [23:47] <webrosc> ShadowThePighog, one moment
#2309 [23:47] <ShadowThePighog> thx
#2310 [23:47] <ShadowThePighog> you the best
#2311 [23:47] <ShadowThePighog> your*
#2312 [23:47] <webrosc> ShadowThePighog, please try again, but with the whole dxdiag log
#2313 [23:47] <ShadowThePighog> ?
#2314 [23:47] <ShadowThePighog> i did
#2315 [23:47] <webrosc> the log is a few 1000 lines long, not 64 like you posted
#2316 [23:48] <ShadowThePighog> but i did
#2317 [23:48] <ShadowThePighog> wait what
#2318 [23:48] <ShadowThePighog> oh ill try again
#2319 [23:48] <webrosc> Beyckler, hi, can we help?
#2320 [23:49] <Beyckler> I burned the laptop :c
#2321 [23:49] <webrosc> ?
#2322 [23:50] <ShadowThePighog> http://paste.ubuntu.com/13593032/
#2323 [23:50] <Beyckler> it was me
#2324 [23:51] <Beyckler> :c
#2325 [23:51] <ShadowThePighog> ?
#2326 [23:52] <webrosc> Beyckler, what are you talking about?
#2327 [23:53] <Beyckler> I wonder what are the requirements to play the game again and I'm not even much about internet search but already and tested in other pc and I walk a little slow
#2328 [23:53] <webrosc> ShadowThePighog, download and install http://www.nvidia.co.uk/download/driverResults.aspx/95002/en-uk
#2329 [23:53] <webrosc> ??> Beyckler requirements
#2330 [23:53] <Absol> Beyckler: Minecraft is a modern game with modern requirements, which are belied by its retro style. http://is.gd/mc_requirements
#2331 [23:56] <Beyckler> Oh thank you very much by the url
#2332 [23:56] <ShadowThePighog> thx webrosc. Thank you sooo much
#2333 [23:58] * Beyckler [Beyckler@notlogged] has joined #minecrafthelp
#2334 [23:58] <Beyckler> then it is recommended that you install windows 8?