#1 [00:00] <josh_> what info
#2 [00:00] <josh_> what url
#3 [00:00] <mattym> Anthony_, If the driver you were given earlier failed to work, there is nothing more we can do to help
#4 [00:01] <mattym> josh_, Copy the info from your crash log onto the paste site, hit the paste button, then get me the url/link/address of the page it takes you to
#5 [00:01] * Manav [Manav@notlogged] has joined #minecrafthelp
#6 [00:02] <Manav> when i open the minecraft launcher after pressing the play button it disapears and the minecraft does not work
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#8 [00:02] <josh_> wait a minte
#9 [00:02] * Anthony_ [Anthony_@notlogged] has quit. (Ping timeout: 204 seconds)
#10 [00:02] <josh_> wait a minute
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#13 [00:03] <mattym> Manav, No crash log, or any error message?
#14 [00:03] <Manav> no
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#16 [00:03] <mattym> ??> Manav launcher/open
#17 [00:03] <Absol> Manav: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#18 [00:03] <mattym> Manav, First do the instructions Absol sent you
#19 [00:04] <mattym> Manav, After you have done that, try to start the game again
#20 [00:04] <mattym> ??> Manav launcher/game-output
#21 [00:04] <Absol> Manav: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#22 [00:04] <josh_> how do i do that
#23 [00:04] <Absol> Manav: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#24 [00:04] <Manav> ok wait
#25 [00:04] <mattym> Manav, Then get the info from your launchers game output tab according the the instructions Absol sent
#26 [00:04] <Manav> ok waot
#27 [00:05] * _Zombie_Assasin_ [_Zombie_Assasin_@notlogged] has joined #minecrafthelp
#28 [00:06] <_Zombie_Assasin_> I need some help, Minecraft will not load for me, it keeps crashing everytime i try to run it, I have previously gotten windows 10 and have gotten the link from dxdiag
#29 [00:06] <_Zombie_Assasin_> http://paste.ubuntu.com/14187761/
#30 [00:06] <webrosc> _Zombie_Assasin_, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#31 [00:06] <josh_> when i press the play button the game said crash report
#32 [00:06] <mattym> josh_, Follow the instructions you were given
#33 [00:07] <josh_> i'm using laptop if it will work or not
#34 [00:07] <_Zombie_Assasin_> Minecraft wont load and I've gotten Windows 10, i read the instructions from the web and got the link from dixdiag, can someone help me please?
#35 [00:07] <GreyVulpine> _Zombie_Assasin_ - webrosc already answered you.
#36 [00:07] <mattym> _Zombie_Assasin_, Did you read what webrosc told you?
#37 [00:07] <Mahad> hey guyz... my minecraft also crashes....what do i do... heres the link ... plz help me... http://paste.ubuntu.com/14187745/
#38 [00:07] <_Zombie_Assasin_> Sorry, didn't see it.
#39 [00:08] <mattym> Mahad, One moment
#40 [00:08] <Mahad> k mayytm
#41 [00:08] <_Zombie_Assasin_> how do i upgrade my graphics hardware?
#42 [00:09] <webrosc> _Zombie_Assasin_, if you have to ask then you should take computer to a computer shop
#43 [00:09] <josh_> can someone help me
#44 [00:09] <_Zombie_Assasin_> Alright, thanks
#45 [00:09] <webrosc> _Zombie_Assasin_, it won't be worth it though
#46 [00:09] <_Zombie_Assasin_> What do you mean?
#47 [00:09] <webrosc> that computer is not worth upgrading, its that old
#48 [00:09] <_Zombie_Assasin_> It's not old, I got it, li,e, two weeks ago
#49 [00:10] <webrosc> you would need to upgrade, GPU, CPU, PSU
#50 [00:10] <josh_> mattym where's the instruction
#51 [00:10] <mattym> ??> josh_ launcher/crash-log
#52 [00:10] <Absol> josh_: We need to see your crash log, which appears after a crash.
#53 [00:10] <Absol> josh_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#54 [00:10] <webrosc> _Zombie_Assasin_, it maybe new to you, but its old
#55 [00:10] <josh_> k
#56 [00:10] <_Zombie_Assasin_> So how can i degrade it to windowns 7?
#57 [00:10] <mattym> Mahad, Download and Install the first option listed on the left here https://downloadcenter.intel.com/download/24971/Intel-HD-Graphics-Driver-for-Windows-7-8-64-bit
#58 [00:10] <webrosc> _Zombie_Assasin_, when did you upgrade to windows 10?
#59 [00:10] <Manav> i sent it how i give it to u
#60 [00:11] <_Zombie_Assasin_> Last night
#61 [00:11] <Mahad> thankx mayytm
#62 [00:11] <webrosc> ??> _Zombie_Assasin_ win/downgrade
#63 [00:11] <Absol> _Zombie_Assasin_: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#64 [00:11] <_Zombie_Assasin_> thank you
#65 [00:12] <Manav> the link is
#66 [00:12] <Manav> shold i sent u the link of my prob
#67 [00:12] <Mahad> mattym, what do i do after installing it
#68 [00:12] <Manav> tlike the game output
#69 [00:13] <mattym> Mahad, If it completes without error, it should ask you to restart, do so
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#71 [00:13] <Manav> should i sent the game output
#72 [00:13] <josh_> example of url
#73 [00:13] <mattym> Manav, Yes
#74 [00:13] <Manav> http://paste.ubuntu.com/14188067/
#75 [00:13] <mattym> ??> Manav mods
#76 [00:13] <Absol> Manav: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#77 [00:13] <Absol> Manav: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#78 [00:13] <josh_> that is my url
#79 [00:14] <Manav> sorry
#80 [00:14] <Manav> send the wrong one
#81 [00:14] <Manav> wait
#82 [00:14] <josh_> k
#83 [00:14] <josh_> i'm a filipino
#84 [00:15] <mattym> josh_, We cannot help you if you cannot follow the instuctions you were given
#85 [00:15] <josh_> what instruction
#86 [00:17] * Chromaryu is now known as Chroma
#87 [00:17] <josh_> h e l p m e please
#88 [00:18] <webrosc> josh_, we need the link to help you
#89 [00:18] * Delaxarnyazer [Delaxarnyazer@notlogged] has quit. (Ping timeout: 192 seconds)
#90 [00:18] <josh_> what link
#91 [00:19] <webrosc> the paste.ubuntu.com one
#92 [00:19] <josh_> that's the link
#93 [00:19] <webrosc> where?
#94 [00:19] <webrosc> you need to type it in chat
#95 [00:19] <webrosc> we can't mind read
#96 [00:20] <josh_> http//paste.ubuntu.com
#97 [00:20] * Delaxarnyazer [Delaxarnyazer@notlogged] has joined #minecrafthelp
#98 [00:20] <webrosc> no, thats the link to the webite, we need the link to your paste, the link has numbers too
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#100 [00:22] <josh_> help me plesae
#101 [00:22] <josh_>
#102 [00:22] <josh_>
#103 [00:22] <josh_>
#104 [00:22] <josh_>
#105 [00:22] * Absol kicked josh_ from #minecrafthelp (Reason: osh_ :Stop spamming)
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#109 [00:28] <josh_> give me a link of minecraft pc
#110 [00:29] <webrosc> minecraft.net
#111 [00:30] <josh_> other
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#113 [00:31] <webrosc> thats where you get minecraft though
#114 [00:31] <josh_> other link
#115 [00:31] <webrosc> what other link?
#116 [00:31] * someone [someone@notlogged] has joined #minecrafthelp
#117 [00:31] <josh_> other link of minecraft
#118 [00:32] <someone> it wont let me play
#119 [00:32] <webrosc> someone, why not?
#120 [00:32] <someone> idk
#121 [00:32] <yeager> i deleted and redownloaded the new minecraft launcher and it stays at loading versions forever. i cant sign in or anything
#122 [00:32] <webrosc> someone, you know more than we do, does it give an error?
#123 [00:33] <webrosc> ??> yeager launcher/log
#124 [00:33] <Absol> yeager: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#125 [00:33] <Absol> yeager: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#126 [00:33] <someone> it says minecraft crash report
#127 [00:33] <someone> when i click play
#128 [00:33] <webrosc> someone, copy the crash report to paste.ubuntu.com then link that to us here
#129 [00:34] <yeager> @absol http://paste.ubuntu.com/14188331/
#130 [00:34] <webrosc> yeager, is there a game output tab too?
#131 [00:34] <webrosc> if so, same thing for that tab
#132 [00:35] <yeager> no i only have launcher log and profile editor and the news
#133 [00:35] <yeager> i can show you what my launcher looks like all the time
#134 [00:36] <yeager> http://prntscr.com/9hy4p6
#135 [00:36] <someone> it is also not letting me copy it
#136 [00:36] <josh_> im copy it what's next
#137 [00:37] <webrosc> ??> josh_ launcher/crash-log
#138 [00:37] <Absol> josh_: We need to see your crash log, which appears after a crash.
#139 [00:37] <Absol> josh_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#140 [00:37] <josh_> and im paste it on paste ubuntu.com
#141 [00:37] <webrosc> yeager, what antivirus are you using?
#142 [00:38] <webrosc> josh_, do as absol said
#143 [00:38] <yeager> mcafee i think
#144 [00:38] <webrosc> yeager, ah haha
#145 [00:38] <someone> i meant im right clicking and for some reason the little tab thing isnt popping up
#146 [00:38] <josh_> im done to do that
#147 [00:38] <yeager> but its disabled im pretty sure
#148 [00:38] <webrosc> mcafee is know to hate minecraft, the only fix is to remove mcafeee
#149 [00:38] <webrosc> ??> someone win/edit
#150 [00:38] <Absol> someone: As in all programs, CTRL+A is Select All. CTRL+C is Copy, CTRL+V is Paste.
#151 [00:39] <webrosc> yeager, disabled often doesn't mean disabled when it comes to antivirus, they still get in the way and don't like to be disabled
#152 [00:39] <josh_> webrosc im done to do that
#153 [00:40] <webrosc> josh_, then post the link
#154 [00:40] <webrosc> like absol told you to
#155 [00:40] <josh_> im paste it not post it
#156 [00:41] <webrosc> josh_, we NEED the link otherwise we can not help you
#157 [00:41] <josh_> the link is paste unbuntu
#158 [00:41] <webrosc> as you are failing to follow simple instructions i suggest to ask an adult who can follow an instruction to help
#159 [00:42] <josh_> how to post it
#160 [00:43] <webrosc> ??> josh_ scold/age
#161 [00:43] <Absol> josh_: If you are under the age of 13 or have no idea how computers work, please get your parent or someone else who knows computers to assist you.
#162 [00:44] <josh_> my parents not in here
#163 [00:44] <webrosc> then go away untill you can get one to help you
#164 [00:44] <yeager> ive uninstalled mcafee and it hasnt changed anything
#165 [00:44] <webrosc> yeager, did you reboot computer to finish the uninstall?
#166 [00:45] <josh_> this is not a computer this is a laptop
#167 [00:45] <yeager> i meaaaan, thats alot of effort but ill go for it just for you :}
#168 [00:45] * Lord_Ralex kicked josh_ from #minecrafthelp (Reason: osh_ :Here is the door)
#169 [00:45] <webrosc> yeager, its a kinda important stop to removing software
#170 [00:46] <yeager> i know but i hate restarting my computer so much trying to fix this :P
#171 [00:46] <yeager> brb
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#174 [00:50] <ovillela> help, i cant play minecraft, it say it has encountered an error and can't render the aspects of the games
#175 [00:50] <webrosc> ovillela, you have a dxdiag log link for us?
#176 [00:50] <ovillela> http://paste.ubuntu.com/14188471/
#177 [00:51] <ovillela> i think
#178 [00:51] <webrosc> ovillela, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#179 [00:51] <ovillela> how do i downgrade?
#180 [00:51] <webrosc> when did you upgrade?
#181 [00:51] <ovillela> today
#182 [00:51] <webrosc> ??> ovillela win/downgrade
#183 [00:51] <Absol> ovillela: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#184 [00:52] <ovillela> ok thanks
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#188 [00:58] <samdana> hhsgizgxvxizo0nbgyuvtcryxdcrfdtcyvfvytftycf\
#189 [00:59] <samdana> jjhnunybu fvfjbghnhunyruyubyutbyvcubtyubrbtrybtbytteeeeeeeeeeeeetv
#190 [00:59] <samdana> ryeybvyrebcyruwcbyxvegvwcctyvcwyrvwtriinxyrbwerytwuurqer nuyuxret
#191 [00:59] <webrosc> samdana, pardon?
#192 [00:59] <samdana> thrruvtc7tweifceowirfyckesuexndbtweixhwyergtxvetyrcernwyrvtyufgefumnwrc
#193 [00:59] <samdana> yr6crt8e7bcr7eyqcrfeydfhweygxuyfue
#194 [00:59] <samdana> r7r67bcrwer7ccrr
#195 [00:59] * GreyVulpine kicked samdana from #minecrafthelp (Reason: amdana :Go away.)
#196 [01:00] <webrosc> maybe it was someone bound and gagged trying to call for help using their head on keyboard?
#197 [01:00] <GreyVulpine> Pfft, not in our channel's scope of help.
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#199 [01:00] <webrosc> good point
#200 [01:00] <GreyVulpine> Spam, and get kicked.
#201 [01:00] <samdana> welcome to
#202 [01:01] <GreyVulpine> #minecrafthelp, indeed.
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#205 [01:05] <yeager> doesnt look like anything changed @absol
#206 [01:08] * samdana [samdana@notlogged] has joined #minecrafthelp
#207 [01:08] <ademirtv> http://paste.ubuntu.com/14188561/
#208 [01:10] <samdana> download minecraft
#209 [01:10] <samdana> for free
#210 [01:10] <GreyVulpine> !k samdana
#211 [01:10] * GreyBot kicked samdana from #minecrafthelp (Reason: amdana :<Kicks:1464>)
#212 [01:11] <GreyVulpine> ademirtv - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#213 [01:12] <yeager> my launcher just doesnt even try
#214 [01:12] <yeager> it gets stuck at loading versions
#215 [01:13] <ademirtv> FALA Q EU TENHO QUE ATUALIZAR UM DRIVE MAS NÃO CONSIGO ATUALIZAR
#216 [01:14] <ademirtv> TO USANDO O WINDOWS 10
#217 [01:17] <yeager> anyone wanna take a crack at mine
#218 [01:18] * cole5c [cole5c@notlogged] has joined #minecrafthelp
#219 [01:19] <cole5c> Hello all. I can not get Mnecraft to play. keep getting an error. says to update drivers. think i have already done that. here is my info - http://paste.ubuntu.com/14188727/
#220 [01:19] <cole5c> thank you in advance for any help you can offer
#221 [01:20] <ademirtv> é iso q ta acontecendo com o meu tambem
#222 [01:20] <cole5c> english?
#223 [01:20] <ademirtv> não
#224 [01:21] <cole5c> dont understand
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#227 [01:22] <cole5c> Hello all. I am having problems launching the game (minecraft) - here is my info - é iso q ta acontecendo com o meu tambem
#228 [01:22] <cole5c> ihttp://paste.ubuntu.com/14188727/ - all my info
#229 [01:23] <cole5c> need assistantc in english please
#230 [01:23] <cole5c> http://paste.ubuntu.com/14188727/
#231 [01:24] <yeager> how did you get to that info cole
#232 [01:24] <yeager> i couldnt find it when i searched
#233 [01:24] <cole5c> i followed the directions on minecraft site after i got the error - copied/pasted
#234 [01:25] <cole5c> pasted into ubantu and then pasted link here
#235 [01:25] <yeager> can you link me to the directions you saw
#236 [01:26] <cole5c> tried to launch game - got error - link sent me to http://hopper.minecraft.net/help/pixel-format-not-accelerated/
#237 [01:26] * ademirtv [ademirtv@notlogged] has quit. (Quit: Web client closed)
#238 [01:26] <cole5c> can you assist me
#239 [01:29] <cole5c> ?
#240 [01:32] <mattym> cole5c, Download and Install the file here https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#241 [01:33] <mattym> cole5c, If that does not work, you will need to get your driver via HP support
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#243 [01:34] * Crystal|AFK is now known as CrystalMare
#244 [01:35] <cole5c> matt - will try that now and report back. thank you
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#247 [01:56] <pando> I NEED HELP
#248 [01:57] <Anna> ??> pando ask
#249 [01:57] <Absol> pando: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#250 [01:57] <Absol> pando: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#251 [01:57] <pando> ok i do it
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#253 [02:00] * dallasmed65 [dallasmed65@notlogged] has joined #minecrafthelp
#254 [02:01] <dallasmed65> everytime I open my minecraft launcher it crashes what should I do?
#255 [02:01] <dallasmed65> ------------------ System Information ------------------ Time of this report: 12/24/2015, 09:55:57 Machine name: AH-PC Operating System: Windows 10 Pro 32-bit (10.0, Build 10240) (10240.th1_st1.151104-1714) Language: Arabic (Regional Setting: Arabic) System Manufacturer: Hewlett-Packard System Model: HP Compaq dx7400 Microtower BIOS: Phoenix - AwardBIOS v6.00PG
#256 [02:01] <dallasmed65> ------------------ System Information ------------------ Time of this report: 12/24/2015, 09:55:57 Machine name: AH-PC Operating System: Windows 10 Pro 32-bit (10.0, Build 10240) (10240.th1_st1.151104-1714) Language: Arabic (Regional Setting: Arabic) System Manufacturer: Hewlett-Packard System Model: HP Compaq dx7400 Microtower BIOS: Phoenix - AwardBIOS v6.00PG
#257 [02:01] <GreyVulpine> dallasmed65 - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#258 [02:02] <dallasmed65> http://paste.ubuntu.com/14188986/
#259 [02:02] <GreyVulpine> dallasmed65 - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#260 [02:03] <dallasmed65> thank you
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#279 [02:48] <huubke12> jhgk
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#286 [03:14] <furkan> minecraf 1.8.8
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#290 [03:17] <sharknedo> i need help : how do i change my skin ?
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#322 [04:38] <Guillemmf08> Hola necesito ayuda
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#325 [04:38] <Guillemmf08> Mi minecraft de windows 10 no me funciona bien
#326 [04:38] <Guillemmf08> cuando creo un mundo me va como si se me soltara la vista
#327 [04:39] <Guillemmf08> Hello?
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#330 [04:42] <DomiSvk> hi
#331 [04:42] <DomiSvk> i need help
#332 [04:43] <DomiSvk> minecraft launcher on windows 10 not working
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#335 [04:46] <joeyheart128> hi
#336 [04:46] <joeyheart128> i keep getting this crash report can somone one help me figure out what it means
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#338 [04:48] <Batfink> Having a problem with xbox one minecraft. Every time I enter store then choose skins...the game freezes, makes weird noise then kicks me out!
#339 [04:49] <Batfink> Any help please?
#340 [04:49] <joeyheart128> hello?
#341 [04:50] <Batfink> Hello
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#346 [05:10] <Batfink> Anyone here to help?
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#350 [05:23] <Aniix3> Hello I'm having a problem with Minecraft. It just doesn't wants to start. First I'll excuse myself for my bad english because I'm german. So the problem is that i should update ''graphic drivers'' and, I don't really know what that means since I'm german.
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#358 [05:35] <zZCyclikZz> Hi, I have an internal error exception io.netty.handler.codec.decoderException: java.lang, RuntimeException: varInt to large as well get out a lot of different errors such as what to do ?
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#362 [05:40] <joshibou> BROBI V2
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#364 [05:40] <tsimouxas> ---- Minecraft Crash Report ---- // Don't be sad, have a hug! <3 Time: 24/12/2015 3:35 μμ Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.create
#365 [05:41] <tsimouxas> Minecraft Version: 1.8.7 Operating System: Windows 7 (x86) version 6.1 CPU: 4x AMD A6-3400M APU with Radeon(tm) HD Graphics Java Version: 1.8.0_25, Oracle Corporation Java VM Version: Java HotSpot(TM) Client VM (mixed mode), Oracle Corporation Memory: 99344080 bytes (94 MB) / 159916032 bytes (152 MB) up to 1060372480 bytes (1011 MB) JVM Flags: 6 total; -XX:HeapDumpPath=MojangTricksIntelDriversForPerformance_javaw.exe_minecraft.exe
#366 [05:41] <tsimouxas> CMSIncrementalMode -XX:-UseAdaptiveSizePolicy -Xmn128M IntCache: cache: 0, tcache: 0, allocated: 0, tallocated: 0 Launched Version: 1.8.7 LWJGL: 2.9.4 OpenGL: ~~ERROR~~ RuntimeException: No OpenGL context found in the current thread. GL Caps: Using VBOs: No Is Modded: Probably not. Jar signature remains and client brand is untouched. Type: Client (map_client.txt) Resource Packs: [] Current Language: ~~ERROR~~ NullPointerExcep
#367 [05:41] <tsimouxas> what to do?
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#370 [05:44] <Marijn_bruss12> hello
#371 [05:45] <zZCyclikZz> рш
#372 [05:45] <zZCyclikZz> hi
#373 [05:45] <Marijn_bruss12> i have a bug on minecraft an i will mc playing maar that can,t
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#385 [05:59] <Ruben47> Hello, i'm trying to join minecraft servers. But it says for all the servers 'Can't connect to server'. When i want to join it says 'java.lang.NullPointerException: group. Can someone help me witht his, please?
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#391 [06:04] <Ruben47> Can someone maybe help me?
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#398 [06:18] <Maria123> Why did you permanently banned? My name is Maria_Plays_Mc. Can you answer me? I don not used hacks or anything! Help me pls!
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#400 [06:21] <Maria123> Why did you permanently banned me? I do not used hacks or anything! Please answer me if you can! My name is Maria_Plays_Mc.
#401 [06:21] <Maria123> Help me pls!
#402 [06:22] <Ruben47> Mario
#403 [06:22] <Ruben47> Maria123*
#404 [06:22] <Maria123> Yes
#405 [06:22] <Ruben47> They aren't helping here :(
#406 [06:22] <Maria123> Why?
#407 [06:22] <Ruben47> minutes
#408 [06:22] <Ruben47> I don't know man :(
#409 [06:22] <Ruben47> They don't answer
#410 [06:23] <Maria123> Where can I asking some questions?
#411 [06:23] <Maria123> Ask*
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#415 [06:27] <Maria123> Who can help me?
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#429 [06:41] <minenoob> xbox 360 minecraft session?????
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#437 [06:55] <warlordnet> i am not able to update my graphics driver
#438 [06:56] <warlordnet> can anyone help me plz
#439 [06:56] <warlordnet> plz?
#440 [06:57] <warlordnet> no?
#441 [06:57] <warlordnet> no one?
#442 [06:57] <warlordnet> #sob sob
#443 [06:58] <warlordnet> can anyone plz help me?
#444 [06:58] <warlordnet> is anyone even pnline?
#445 [06:58] <warlordnet> online*
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#447 [06:59] <warlordnet> plz help me
#448 [06:59] <warlordnet> i cannot update my graphics drive
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#450 [07:00] <warlordnet> i installed intel driver update utility but it tells that no updates are there
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#455 [07:01] <warlordnet> i am not able to update my graphics driver
#456 [07:02] <warlordnet> someone please help me
#457 [07:02] <Andrio> ??> warlordnet win/DXDiag
#458 [07:02] <Absol> warlordnet: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#465 [07:11] <timvriel00> How do I make a MC server?
#466 [07:12] <Andrio> ??> timvriel00 MP/server-setup
#467 [07:12] <Absol> timvriel00: Lots of information about setting up a server can be found here: http://minecraft.gamepedia.com/Tutorials/Setting_up_a_server
#468 [07:12] <Roguedawg> When I walk uo to the enchantment table the enchantment book closes & does not allow me to use the enchanment option. (I have 19 xp points) Did I press a wrong key ? I also tried another enchament table & the same problem occurs.
#469 [07:12] <timvriel00> OK thanks!
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#493 [07:49] <AironKof> ** Tempo Integral Servidor Tick: 34754579666 Contagem: 1088 Média: 31943547 Violações: 126 Lista de Jogadores Time: 1470300 Contagem: 1089 Média: 1350 Violações: 0 Connection Handler Time: 228825806 Contagem: 1089 Média: 210124 Violações: 0 Tickables Time: 222447 Contagem: 1089 Média: 204 Violações: 0 Tempo Scheduler: 1148065049 Contagem: 1089 Média: 1054237 Violações: 0 ChunkIOTick Time: 5
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#495 [07:52] <AironKof> meu minecraft não está pegando porque está dizendo que os drivers estão desatualizados
#496 [07:52] <AironKof> http://paste.ubuntu.com/12345678/
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#502 [07:58] <Bull2003> i have problem with my minecraft
#503 [07:58] <Bull2003> http://paste.ubuntu.com/14192929/
#504 [08:01] <Andrio> Bull2003, that doesn't seem to be a complete report.
#505 [08:03] <Bull2003> why??
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#512 [08:04] <Bull2003> can you help me to download Minecraft pc free
#513 [08:05] <Bull2003> v1.5.2
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#517 [08:06] <DeLIONatecurry> ive just upgraded to windows 10 but i cant go on minecrft
#518 [08:06] <DeLIONatecurry> i cant find my zip folder for my graphics driver
#519 [08:07] <SparkGHG> Can One Help me My Minecraft Dont work this message come:[15:12:22 INFO]: Launching game [15:12:22 INFO]: Unpacking natives to C:\Users\Elmazzouji\AppData\Roaming\.minecraft\versions\1.8.9\1.8.9-natives-3233441504318 [15:12:23 INFO]: Launching in C:\Users\Elmazzouji\AppData\Roaming\.minecraft [15:12:23 INFO]: Half command: C:\Users\Elmazzouji\AppData\Roaming\.minecraft\runtime\jre-x64\1.8.0_25\bin\javaw.exe -XX:HeapDumpPath=MojangTricks
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#521 [08:07] <Bull2003> any heip??
#522 [08:07] <Bull2003> help
#523 [08:07] <DeLIONatecurry> ive gone on the website where it says i need 2 unistall my driver
#524 [08:07] <Andrio> ??> DeLIONatecurry win/DXDiag
#525 [08:07] <Absol> DeLIONatecurry: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#526 [08:07] <Andrio> ??> SparkGHG paste
#527 [08:07] <Absol> SparkGHG: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
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#529 [08:08] <Andrio> Bull2003, no; Minecraft isn't free
#530 [08:08] <Andrio> and 1.5.2 is many months old
#531 [08:08] <SparkGHG> http://paste.ubuntu.com/14193188/
#532 [08:08] <Manav> i made a minecraft realm then i wanted to play a map but it is minecraft 1.8.8 and the realms only work on minecraft 1.8.9
#533 [08:08] <Manav> will the map work
#534 [08:09] <Andrio> Should still work, yeah.
#535 [08:09] <Manav> sure
#536 [08:09] <SparkGHG> my minecraft dont start
#537 [08:10] <Manav> thx
#538 [08:10] <SparkGHG> Have any of you a idea ? http://paste.ubuntu.com/14193188/
#539 [08:10] <Andrio> SparkGHG, try uninstalling the Minecraft launcher through Control Panel or the Settings app, and reinstalling it
#540 [08:10] <Andrio> Looks like its Java installation isn't there for some reason.
#541 [08:12] <Bull2003> http://paste.ubuntu.com/14192929/
#542 [08:13] <Bull2003> help me please Andrio
#543 [08:13] <Andrio> Bull2003, try again
#544 [08:13] * ruan_ [ruan_@notlogged] has joined #minecrafthelp
#545 [08:13] <Andrio> but use Ctrl+A to select the text, not the mouse
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#547 [08:14] <SparkGHG> why my java is not working ?
#548 [08:15] * Manav [Manav@notlogged] has quit. (Quit: Web client closed)
#549 [08:15] <SparkGHG> Ps: Iam from Germany and 12
#550 [08:15] * ThomasTerminator [ThomasTerminator@notlogged] has joined #minecrafthelp
#551 [08:16] <Andrio> Apparently it wasn't installed successfuly.
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#555 [08:18] <Entivy> I can't Play it's crash or something I don't now
#556 [08:19] <SparkGHG> I have installed minecraft with Minecraft.msi
#557 [08:19] <Entivy> oke wait
#558 [08:19] * AironKof [AironKof@notlogged] has quit. (Quit: Web client closed)
#559 [08:19] <Bull2003> http://paste.ubuntu.com/14192929/
#560 [08:20] <rymate1234> Bull2003, you need to post the full dxdiag. that isn't the whole file
#561 [08:20] <Entivy> no but I can't come in too Minecraft I can't play it's crash
#562 [08:20] <SparkGHG> another try
#563 [08:21] <Entivy> I will come in but I can't it's crashed
#564 [08:22] <rymate1234> Entivy, what's the error?
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#566 [08:22] <SparkGHG> Andrio its downloading
#567 [08:22] <Entivy> I buy Minecraft with prepaid card
#568 [08:22] <Entivy> Kann hier jemand Deutsch? xD
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#570 [08:24] <SparkGHG> ja ich
#571 [08:24] <SparkGHG> wieso ?
#572 [08:25] <SparkGHG> Entivy ?
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#578 [08:31] * Chroma is now known as Christmasaryu
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#580 [08:32] <Seth25awesome> my minecraft keeps crashing http://paste.ubuntu.com/14193623/
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#585 [08:38] * Soccerstar729 [Soccerstar729@notlogged] has joined #minecrafthelp
#586 [08:38] <Soccerstar729> I got your app for mine craft pe servers but I can't find the port
#587 [08:39] * SparkGHG [SparkGHG@notlogged] has quit. (Quit: Web client closed)
#588 [08:39] <Soccerstar729> What?
#589 [08:40] <Galaxy_2Alex> Soccerstar729, We do not support 3rd party software here, sorry.
#590 [08:40] <Soccerstar729> Where do you then
#591 [08:40] * OtakuMoose42 [OtakuMoose42@notlogged] has joined #minecrafthelp
#592 [08:40] <Galaxy_2Alex> Soccerstar729, The support page for that particular software.
#593 [08:41] <Soccerstar729> is?
#594 [08:41] <Galaxy_2Alex> Soccerstar729, That is something you'll have to find out yourself, sorry.
#595 [08:41] <OtakuMoose42> Hello. My minecraft hasn't been working. Yesterday, someone named Clock was helping me, but they left.
#596 [08:41] <Soccerstar729> This is supposed to help not give clues
#597 [08:41] <Galaxy_2Alex> OtakuMoose42, Could you please restate your situation.
#598 [08:42] <Galaxy_2Alex> Soccerstar729, I don't know what software you are talking about, so I'm not able to give you any further support resource.
#599 [08:42] <OtakuMoose42> So we opened minecraft, then Edit Profile, then Open Game Dir, and then he told me to delete everything but saves.
#600 [08:43] <Galaxy_2Alex> OtakuMoose42, Alright, did you do that?
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#602 [08:43] <Galaxy_2Alex> OtakuMoose42, Also, what was the original issue?
#603 [08:43] <Soccerstar729> I'm using a kindle fire hdx 8.9 and I have mojangs app for mine craft servers and it doesn't say the port so I want to know where the port can be found
#604 [08:44] <Galaxy_2Alex> Soccerstar729, Oh okay, sorry, I thought you were using another app to connect to servers.
#605 [08:44] <OtakuMoose42> So originally, I opened it, and the crafting table icon appeared, but then it disappeared and sent me back to the launcher.l
#606 [08:44] <Galaxy_2Alex> Soccerstar729, What server are you trying to connect to?
#607 [08:44] <Soccerstar729> Umm hold on ill check
#608 [08:45] <OtakuMoose42> But since I've deleted the Saves it doesn't open at all. I'm not confused about this, though, because the Saves folder is all that's left.
#609 [08:46] <OtakuMoose42> *Deleted everything but saves
#610 [08:46] <Soccerstar729> Wafflegalexey.com
#611 [08:46] <Galaxy_2Alex> OtakuMoose42, Does even the launcher not open at all?
#612 [08:46] <Soccerstar729> galaxy
#613 [08:46] <OtakuMoose42> Yeah.
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#615 [08:47] <Galaxy_2Alex> Soccerstar729, Just leave the port empty if there's nothing specified
#616 [08:47] <Soccerstar729> ok
#617 [08:47] <Galaxy_2Alex> OtakuMoose42, Try the alternative launcher: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe
#618 [08:47] <OtakuMoose42> Okay. Be right back, then.
#619 [08:48] <OtakuMoose42> I think you sent me the link to the Window's one. I'm on a mac.
#620 [08:48] <Galaxy_2Alex> OtakuMoose42, Oh, sorry.
#621 [08:48] <Soccerstar729> Thank you that helped have a nice day and a Merry Christmas
#622 [08:48] <OtakuMoose42> It's okay. I didn't say I was on one before, so...
#623 [08:48] <Galaxy_2Alex> Soccerstar729, Merry Christmas to you too ;)
#624 [08:49] <Galaxy_2Alex> OtakuMoose42, Here you go: http://launcher.mojang.com/download/Minecraft_legacy.dmg
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#628 [08:52] <OtakuMoose42> Alright. It works :)
#629 [08:52] <OtakuMoose42> Thank you so much for your help. I greatly appreciate it.
#630 [08:52] <OtakuMoose42> Have a good holiday :)
#631 [08:52] <Galaxy_2Alex> OtakuMoose42, You're welcome ;)
#632 [08:52] <Galaxy_2Alex> OtakuMoose42, You too ^^
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#635 [08:54] <miklar> can't start minecraft on computer after windows update
#636 [08:55] <miklar> http://paste.ubuntu.com/14194077/
#637 [08:55] * kumasasa [kumasasa@notlogged] has joined #minecrafthelp
#638 [08:56] <Galaxy_2Alex> miklar, One moment
#639 [08:56] <miklar> thnx
#640 [08:57] <Galaxy_2Alex> miklar, Download and Install this driver: https://downloadcenter.intel.com/download/18223/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-exe-
#641 [08:58] * judy [judy@notlogged] has joined #minecrafthelp
#642 [08:58] <Galaxy_2Alex> miklar, However, even with this driver, you will only be able to play lower versions of the game due to issues with them.
#643 [08:58] <Galaxy_2Alex> miklar, You'll have to downgrade to at least 1.7.2 to be able to play.
#644 [08:58] <Galaxy_2Alex> ??> miklar launcher/change-version
#645 [08:58] <Absol> miklar: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#646 [08:58] <miklar> which versions will i be able to play
#647 [08:59] <Galaxy_2Alex> miklar, 1.7.2 and below.
#648 [08:59] <judy> i can not play minecraft...
#649 [08:59] <Galaxy_2Alex> judy, Why not?
#650 [08:59] <miklar> thnx, ill check and see if it works
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#652 [09:00] <judy> it is not working
#653 [09:00] <Galaxy_2Alex> judy, Does it crash?
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#655 [09:01] * Delaxarnyazer [Delaxarnyazer@notlogged] has joined #minecrafthelp
#656 [09:02] <judy> no
#657 [09:02] <Galaxy_2Alex> judy, Could you please be a bit more exact on why it is not working?
#658 [09:04] <judy> i install it
#659 [09:06] <judy> am sorry i think it is crach
#660 [09:07] <Galaxy_2Alex> ??> judy launcher/crash-report
#661 [09:07] <Galaxy_2Alex> ??> judy launcher/crash-log
#662 [09:07] <Absol> judy: We need to see your crash log, which appears after a crash.
#663 [09:07] <Absol> judy: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#664 [09:07] * ChristmasBell is now known as Crystal|AFK
#665 [09:08] <judy> http://paste.ubuntu.com/14194119/
#666 [09:09] <Galaxy_2Alex> judy, Your system is too old and does not support Windows 10. You will have to downgrade to Windows 7 or 8.1 (Start Menu > Settings > Update & Security > Recovery > Go back to Windows 7 or 8.1, only available within the first month after the upgrade), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot help you with that. If it is a laptop, you will need a new system.
#667 [09:09] * lalo [lalo@notlogged] has joined #minecrafthelp
#668 [09:09] <judy> is it right?
#669 [09:09] <judy> ok
#670 [09:10] <judy> it is a laptop
#671 [09:11] <lalo> Hello there! I tried a thousand times to change my skin and I can not ( I have premium account )
#672 [09:11] <Galaxy_2Alex> judy, You'll either need to downgrade, or get a new PC if you want to play Minecraft.
#673 [09:12] <Galaxy_2Alex> lalo, What happens if you try?
#674 [09:12] <judy> ok so i can not play it in this laptop?
#675 [09:12] <Galaxy_2Alex> judy, Not as it is right now.
#676 [09:12] <lalo> I get only the skin of alex
#677 [09:13] <lalo> and in multiplayer steve's skin
#678 [09:13] <Galaxy_2Alex> lalo, And you have changed it on minecraft.net?
#679 [09:13] <judy> ok thank u
#680 [09:13] <lalo> yep
#681 [09:14] <Galaxy_2Alex> lalo, What is your Minecraft Username?
#682 [09:14] <lalo> Xtef
#683 [09:14] <Galaxy_2Alex> lalo, Do you see your Skin in Singleplayer?
#684 [09:14] <lalo> nope
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#686 [09:16] * nicosmart [nicosmart@notlogged] has quit. (Quit: Web client closed)
#687 [09:16] <Galaxy_2Alex> lalo, Are you using the regular launcher?
#688 [09:17] <lalo> yes
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#692 [09:22] <Galaxy_2Alex> lalo, Sorry for the delay. Are you sure you are logged in with the correct account?
#693 [09:22] <lalo> yes
#694 [09:22] * Sam is now known as Guest28936
#695 [09:22] <Galaxy_2Alex> ??> lalo launcher/log
#696 [09:22] <Absol> lalo: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#697 [09:23] <Absol> lalo: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#700 [09:25] <lalo> http://paste.ubuntu.com/14194855/
#701 [09:25] <Galaxy_2Alex> lalo, Sure you are logged in with the correct account? Because the profile says "Valentinacl1998"
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#710 [09:32] <Fro> I just purchased Minecraft for Win10 and the skins I had (xmas skins) are locked again. I had purchased them and then reinstalled the game trying to correct the name associated with it. Is there a way to get the skins back without having to buy them again?
#711 [09:32] <lalo> In the left corner and I get my users do not know why there are multiple users
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#716 [09:39] <alexman25> Whenever i start mine craft up, it looks like its working, but then it fails and kickes me back to the launcher. I looked at the launcher notes and for this: and error message followed by info: [10:30:10 INFO]: Minecraft Launcher 1.6.44 (through bootstrap 5) started on osx... [10:30:10 INFO]: Current time is Dec 24, 2015 10:30:10 AM [10:30:10 INFO]: System.getProperty('os.name') == 'Mac OS X' [10:30:10 INFO]: System.getProp
#717 [09:39] * mimi [mimi@notlogged] has joined #minecrafthelp
#718 [09:39] * xCoMaNdOcOoKiEx [xCoMaNdOcOoKiEx@notlogged] has joined #minecrafthelp
#719 [09:40] <xCoMaNdOcOoKiEx> hi
#720 [09:40] <Christmasaryu> ??> alexman25 paste
#721 [09:40] <Absol> alexman25: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#722 [09:40] <alexman25> thank you veer much
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#727 [09:41] <lalo> hello?
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#729 [09:41] <xCoMaNdOcOoKiEx> I Get "408 Request Time-out Your browser didn't send a complete request in time" When I Open Minecraft And "java.lang.nullpointerexception:group" when i join a server
#730 [09:41] * mimi [mimi@notlogged] has joined #minecrafthelp
#731 [09:41] <xCoMaNdOcOoKiEx> and minecraft crashes when i load a world
#732 [09:42] * Mac_Jabronie [Mac_Jabronie@notlogged] has joined #minecrafthelp
#733 [09:42] <xCoMaNdOcOoKiEx> [15:41] <xCoMaNdOcOoKiEx> I Get "408 Request Time-out Your browser didn't send a complete request in time" When I Open Minecraft And "java.lang.nullpointerexception:group" when i join a server. also minecraft crashes when i load a world
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#735 [09:43] <Mac_Jabronie> Hello everyone! I just downloaded the Minecraft client onto my laptop and I'm getting the following errors when I try to play te game:
#736 [09:43] <Mac_Jabronie> [09:39:44 ERROR]: Gave up trying to download https://libraries.minecraft.net/org/apache/commons/commons-lang3/3.3.2/commons-lang3-3.3.2.jar for job 'Version & Libraries' [09:39:44 WARN]: Couldn't download https://libraries.minecraft.net/org/apache/logging/log4j/log4j-api/2.0-beta9/log4j-api-2.0-beta9.jar for job 'Version & Libraries' java.io.FileNotFoundException: C:\Users\kamoody\AppData\Roaming\.minecraft\libraries\org\ap
#737 [09:43] <Mac_Jabronie> Anyone seen this before?\
#738 [09:43] <Mac_Jabronie> I tried running the launcher as Admin
#739 [09:44] <xCoMaNdOcOoKiEx> [15:41] <xCoMaNdOcOoKiEx> I Get "408 Request Time-out Your browser didn't send a complete request in time" When I Open Minecraft And "java.lang.nullpointerexception:group" when i join a server [15:41] == mimi [webchat@ip72-223-56-238.ph.ph.cox.net] has joined #minecrafthelp [15:42] <xCoMaNdOcOoKiEx> and minecraft crashes when i load a world PLEASE HELP ME MINECRAFT IS UNPLAYABLE FOR ME AND HAS BEEN FOR A MONTH
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#742 [09:45] <KingVCS> i want this server be closed becuse its a israel server and they open this server becuse they steal accounts from players and change they password and sell them in ebey This IP:37.187.29.121:25572
#743 [09:46] <KingVCS> I Need Help
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#745 [09:47] <rymate1234> can a server steal accounts from players?
#746 [09:48] <xCoMaNdOcOoKiEx> [15:41] <xCoMaNdOcOoKiEx> I Get "408 Request Time-out Your browser didn't send a complete request in time" When I Open Minecraft And "java.lang.nullpointerexception:group" when i join a server [15:41] == mimi [webchat@ip72-223-56-238.ph.ph.cox.net] has joined #minecrafthelp [15:42] <xCoMaNdOcOoKiEx> and minecraft crashes when i load a world
#747 [09:48] <xCoMaNdOcOoKiEx> [15:41] <xCoMaNdOcOoKiEx> I Get "408 Request Time-out Your browser didn't send a complete request in time" When I Open Minecraft And "java.lang.nullpointerexception:group" when i join a server [15:41] == mimi [webchat@ip72-223-56-238.ph.ph.cox.net] has joined #minecrafthelp [15:42] <xCoMaNdOcOoKiEx> and minecraft crashes when i load a world
#748 [09:49] <xCoMaNdOcOoKiEx> [15:41] <xCoMaNdOcOoKiEx> I Get "408 Request Time-out Your browser didn't send a complete request in time" When I Open Minecraft And "java.lang.nullpointerexception:group when i join a server and minecraft crashes when i load a world
#749 [09:49] * Chema [Chema@notlogged] has joined #minecrafthelp
#750 [09:49] <xCoMaNdOcOoKiEx> I Get "408 Request Time-out Your browser didn't send a complete request in time" When I Open Minecraft And "java.lang.nullpointerexception:group when i join a server and minecraft crashes when i load a world
#751 [09:50] <rymate1234> yes xCoMaNdOcOoKiEx I did see the message
#752 [09:50] <rymate1234> you don't need to repeat yourself
#753 [09:50] * d0s3^AWAY [d0s3^AWAY@notlogged] has joined #minecrafthelp
#754 [09:51] <rymate1234> xCoMaNdOcOoKiEx, unfortunately I dunno what the issue is
#755 [09:51] <xCoMaNdOcOoKiEx> can you help me rymate1234
#756 [09:51] <rymate1234> try waiting for someone who might know what the issue is
#757 [09:51] <xCoMaNdOcOoKiEx> oh
#758 [09:51] <Chema> when try to load a world by pressing a it wont load
#759 [09:53] <Galaxy_2Alex> Chema, Does it crash?
#760 [09:53] <Galaxy_2Alex> xCoMaNdOcOoKiEx, What Antivirus program are you using?
#761 [09:53] <Chema> no i can just see my worlds
#762 [09:53] <Galaxy_2Alex> rymate1234, If the player types in his password into chat, yes.
#763 [09:54] <Galaxy_2Alex> Chema, And you can't click any?
#764 [09:54] <Chema> yes i can but when i do it wont load
#765 [09:54] <Galaxy_2Alex> Chema, Are you on the X-Box One Edition?
#766 [09:55] <Chema> yes
#767 [09:55] <Galaxy_2Alex> Chema, We cannot really assist with console edition issues in this channel, please head to the forums instead: http://minecraftforums.net/forums
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#769 [09:59] <xCoMaNdOcOoKiEx> I Use Norton
#770 [10:00] <xCoMaNdOcOoKiEx> Galaxy_2Alex I Use Norton
#771 [10:00] <xCoMaNdOcOoKiEx> But It Has Been Fine Untill A Few Months Ago
#772 [10:00] <xCoMaNdOcOoKiEx> and i have had norton All Year
#773 [10:01] <Galaxy_2Alex> xCoMaNdOcOoKiEx, That's horrible to hear. Uninstall it, use a proper Antivirus program like Anvira, and try again
#774 [10:01] <xCoMaNdOcOoKiEx> But Minecraft Has Been Fine With Norton All Year And Its Only Just Started Not Working
#775 [10:02] <Galaxy_2Alex> xCoMaNdOcOoKiEx, In any case, Norton will do more harm than good to your PC, and is in most cases the culprit with issues like this.
#776 [10:03] * teixeira [teixeira@notlogged] has joined #minecrafthelp
#777 [10:04] <xCoMaNdOcOoKiEx> Okay I Will Uninstall It Now
#778 [10:06] <Christmasaryu> (Hmmmm... Really norton harms PC? even 360?)
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#780 [10:08] * FatCowKiller [FatCowKiller@notlogged] has joined #minecrafthelp
#781 [10:08] <Galaxy_2Alex> Christmasaryu, It is known to cause major issues and not do the job it's supposed to do.
#782 [10:09] <FatCowKiller> Hello my issue is that I get disconnected from every server with " the connection was aborted by the software in your host machine" it may have something to do with minidumps?
#783 [10:09] <Galaxy_2Alex> ??> FatCowKiller tools/hjt
#784 [10:09] <Absol> FatCowKiller: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#785 [10:09] <Absol> FatCowKiller: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#792 [10:13] <HDENERGIIE> mon minecraft ne veut pas ce lancer
#793 [10:14] <FatCowKiller> http://paste.ubuntu.com/14196276/
#794 [10:14] <HDENERGIIE> http://paste.ubuntu.com/
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#798 [10:15] <Galaxy_2Alex> FatCowKiller, Does this issue also occur on this server?: mctest.ae97.net
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#800 [10:16] <FatCowKiller> i'll test it but it happens on everyserver i've tried
#801 [10:16] <Galaxy_2Alex> ??> HDENERGIIE lang/fr
#802 [10:16] <Absol> HDENERGIIE: Nous parlons uniquement en anglais ici. Cependant, vous pouvez, si vous le souhaitez, essayez d'utiliser un traducteur, comme https://translate.google.com/#fr/en
#803 [10:17] * TurkDarthJoker [TurkDarthJoker@notlogged] has joined #minecrafthelp
#804 [10:17] <TurkDarthJoker> Hi I want report a book from Minecraft PC
#805 [10:17] <FatCowKiller> This may take a few minutes as the disconnection times vary
#806 [10:17] <TurkDarthJoker> Okey then
#807 [10:18] <HDENERGIIE> http://hopper.minecraft.net/help/pixel-format-not-accelerated/ le report minecraft me donne ce ? que faire ?
#808 [10:18] <Galaxy_2Alex> HDENERGIIE, English only please.
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#810 [10:18] <Galaxy_2Alex> TurkDarthJoker, First of, it's "bug", not book
#811 [10:19] <Galaxy_2Alex> TurkDarthJoker, What is your issue?
#812 [10:19] <TurkDarthJoker> Sorry :(
#813 [10:19] <TurkDarthJoker> I saw a bug form Minecraft 1.8.9 and I want report it
#814 [10:20] <TurkDarthJoker> Can I post a picture
#815 [10:20] <Galaxy_2Alex> TurkDarthJoker, Please be a bit more precise
#816 [10:20] <Galaxy_2Alex> TurkDarthJoker, Yes, you can
#817 [10:20] <Galaxy_2Alex> ??> TurkDarthJoker imgur
#818 [10:20] <Absol> TurkDarthJoker: Imgur is an image hosting website at http://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#819 [10:20] <TurkDarthJoker> I am a Turkis and I can't talk englis very well
#820 [10:21] <TurkDarthJoker> How can I post a picture to you ?
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#822 [10:21] <Galaxy_2Alex> TurkDarthJoker, Absol just gave you the instructions on how to do it.
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#825 [10:23] <TurkDarthJoker> http://imgur.com/hwEs93d
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#827 [10:26] <Galaxy_2Alex> TurkDarthJoker, I think that is intended: http://minecraft.gamepedia.com/Daylight_sensor#Inverted_daylight_detector
#828 [10:26] <TurkDarthJoker> Can I done correcly ?
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#830 [10:29] <Minecraftergirl> Why were the Christmas chest removed from minecraft?
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#832 [10:29] <Galaxy_2Alex> Minecraftergirl, They aren't, make sure your time is correct
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#834 [10:30] <Galaxy_2Alex> Minecraftergirl, They only appear if your system time is set between 24th and 26th of December
#835 [10:30] <TurkDarthJoker> Yes this that bug I try to say !
#836 [10:30] <Minecraftergirl> So if I set my time differntly they will show yp
#837 [10:30] <Galaxy_2Alex> TurkDarthJoker, No, it is intentional.
#838 [10:30] <FatCowKiller> absol I haven't crashed yet, but I don't know if its because the world is empty and there is nothing to load
#839 [10:31] <TurkDarthJoker> Whatever , Will you fix this bug ?
#840 [10:31] <Galaxy_2Alex> FatCowKiller, It's an issue with the other servers then, they are most likely all using custom software that can cause issues like this, and is not supported by us, contact the server owners.
#841 [10:31] <Galaxy_2Alex> TurkDarthJoker, It is not a bug.
#842 [10:31] <Galaxy_2Alex> TurkDarthJoker, Hence it will not be fixed.
#843 [10:31] <Minecraftergirl> Merrry Christmas thanks for helping me
#844 [10:31] <Galaxy_2Alex> Minecraftergirl, Merry Christmas ^^
#845 [10:32] <TurkDarthJoker> But the sunlight in night mode but İts working in day ?
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#847 [10:32] <Galaxy_2Alex> TurkDarthJoker, Because that is how the inverted mode works. Read it up on the page I gave you.
#848 [10:32] <geenideewie> java.lang.pointerexception : group
#849 [10:32] <Galaxy_2Alex> geenideewie, What Antivirus program are you using?
#850 [10:33] <geenideewie> avast
#851 [10:33] <TurkDarthJoker> Minecraft book says If you done this İt will work only in night
#852 [10:33] <Galaxy_2Alex> ??> geenideewie tools/hjt
#853 [10:33] <Absol> geenideewie: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#854 [10:33] <Absol> geenideewie: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#855 [10:33] <TurkDarthJoker> Okey I am reading
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#857 [10:34] <FatCowKiller> Galaxy_2Alex my friend has a server that just uses the standard minecraft stuff and I crash on there too.
#858 [10:34] <Galaxy_2Alex> FatCowKiller, The Vanilla Server software from minecraft.net?
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#860 [10:35] <FatCowKiller> yes
#861 [10:35] <TurkDarthJoker> I can't understand some words.Can you explain me that page please ?,
#862 [10:35] <FatCowKiller> This problem only started after update 1.7.2
#863 [10:35] <Galaxy_2Alex> TurkDarthJoker, Sorry, but I currently do not have the time to do that.
#864 [10:36] <Galaxy_2Alex> FatCowKiller, Make sure Minecraft and Java are allowed to a 100% through AVG.
#865 [10:36] <TurkDarthJoker> How this can't be bug
#866 [10:36] <FatCowKiller> I've disabled all my firewalls, tried flushing dns, reistalling mc and java
#867 [10:37] <Galaxy_2Alex> FatCowKiller, Reinstall AVG
#868 [10:37] <TurkDarthJoker> The Daylight cencor on NİGHT mode but its also work on Day ?
#869 [10:37] <FatCowKiller> did that
#870 [10:37] <Galaxy_2Alex> TurkDarthJoker, Because it works differently than you think it does.
#871 [10:37] <TurkDarthJoker> Some Daylight cencor didn't work on day but this is working ?
#872 [10:37] <Galaxy_2Alex> TurkDarthJoker, It's reverse in a different way.
#873 [10:37] <kingarthur12> i wanna play minecraft on win 10 on pc. and i redeemed the gift code, but that code didnt work pls help
#874 [10:38] <TurkDarthJoker> Whatever thanks for your help
#875 [10:38] <Galaxy_2Alex> kingarthur12, You'll have to contact Microsoft Billing Support (Link should be on the redeem page you have been to)
#876 [10:38] <TurkDarthJoker> Are you in team Mojang our are you another person ?
#877 [10:38] <Galaxy_2Alex> TurkDarthJoker, I'm not working for Mojang, just a volunteer for this.
#878 [10:38] <TurkDarthJoker> Okey
#879 [10:39] <kingarthur12> but i'm scared
#880 [10:39] <TurkDarthJoker> Thanks you ! Merry Chirstmass !
#881 [10:39] <TurkDarthJoker> bye
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#883 [10:39] <Galaxy_2Alex> kingarthur12, Sorry, but we cannot assist with code issues very well. If you're too afraid, ask someone for help.
#884 [10:39] <kingarthur12> oke
#885 [10:40] <FatCowKiller> Galacy_2Alex Ive reinstalled malwarebytes and avg
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#887 [10:40] <Galaxy_2Alex> FatCowKiller, Restart your PC, then try again
#888 [10:40] <kingarthur12> can you give me another new code?
#889 [10:41] <Galaxy_2Alex> kingarthur12, I do not work for Mojang or Microsoft, no.
#890 [10:41] <FatCowKiller> I have, i've had this problem for almost a year
#891 [10:41] <kingarthur12> yes i know
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#894 [10:41] <Galaxy_2Alex> FatCowKiller, Restart now after you did the reinstallations
#895 [10:42] <Galaxy_2Alex> FatCowKiller, And if that doesn't work:
#896 [10:42] <kingarthur12> DO SOMETHIN', PLS
#897 [10:42] <kingarthur12> Help me
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#899 [10:42] <rymate1234> kingarthur12, we can't give you a new code
#900 [10:42] <Galaxy_2Alex> FatCowKiller, It might be an issue with your router or your ISP blocking a certain connection after a certain amount of time.
#901 [10:42] <Galaxy_2Alex> kingarthur12, Stop shouting please.
#902 [10:42] <kingarthur12> i'm gonna die without minecraft
#903 [10:43] <Galaxy_2Alex> kingarthur12, As I already said, there is nothing else we can do, sorry. Contact Microsoft, if you don't want to do that, use the PC Edition for now.
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#905 [10:44] <kingarthur12> i wanna use the pc edition!!12
#906 [10:44] <Galaxy_2Alex> kingarthur12, Do that then, you don't have to use the Windows 10 Edition on a PC.
#907 [10:45] <rymate1234> could you play the pc edition before you got windows 10 kingarthur12
#908 [10:45] <kingarthur12> ?
#909 [10:45] <kingarthur12> how
#910 [10:45] <rymate1234> kingarthur12, were you playing minecraft on your computer before you got windows 10
#911 [10:45] <kingarthur12> yes
#912 [10:46] <rymate1234> kingarthur12, play minecraft on windows 10 the same way you played minecraft before you got windows 10
#913 [10:46] <kingarthur12> how
#914 [10:46] <rymate1234> however you played it before you got windows 10
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#916 [10:46] <kingarthur12> i have installed the pc edition
#917 [10:47] <kingarthur12> but now it doesnt work
#918 [10:47] <kingarthur12> dont*
#919 [10:47] <rymate1234> what's the error?
#920 [10:47] <kingarthur12> wait please
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#923 [10:48] <kingarthur12> http://paste.ubuntu.com/14197228/
#924 [10:48] <kingarthur12> go to that linkj
#925 [10:48] <Galaxy_2Alex> kingarthur12, Have you been here with that issue already?
#926 [10:48] <kingarthur12> link*
#927 [10:48] <rymate1234> kingarthur12, you need to do a dxdiag
#928 [10:48] <kingarthur12> yes
#929 [10:49] <rymate1234> ??> kingarthur12 win/dxdiag
#930 [10:49] <Absol> kingarthur12: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#931 [10:49] <kingarthur12> i have already did
#932 [10:49] <kingarthur12> oke
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#936 [10:50] <kingarthur12> i have already did that
#937 [10:50] <kingarthur12> http://paste.ubuntu.com/14197253/
#938 [10:50] <Galaxy_2Alex> kingarthur12, ...you shouldn't even run Windows 10 in the first place.
#939 [10:51] <Galaxy_2Alex> kingarthur12, Your PC is too old, and does not fully support it.
#940 [10:51] <rymate1234> ^
#941 [10:51] <kingarthur12> why?
#942 [10:51] <rymate1234> kingarthur12, in order to play minecraft you'll need to downgrade
#943 [10:51] <kingarthur12> wuuuuut
#944 [10:51] <Galaxy_2Alex> kingarthur12, Because it's too old.
#945 [10:51] <Galaxy_2Alex> kingarthur12, Intel does no longer release new driver for this graphics card.
#946 [10:51] <kingarthur12> downgrade what
#947 [10:51] <rymate1234> kingarthur12, windows
#948 [10:51] <kingarthur12> aww
#949 [10:52] <kingarthur12> but im so happy with win 10
#950 [10:52] <Galaxy_2Alex> You will have to downgrade to Windows 7 or 8.1 (Start Menu > Settings > Update & Security > Recovery > Go back to Windows 7 or 8.1, only available within the first month after the upgrade)
#951 [10:52] <mattym> You will need Windows 7 with that hardware
#952 [10:52] <kingarthur12> -_-
#953 [10:53] <kingarthur12> :'(
#954 [10:53] <rymate1234> kingarthur12, nothing more you can do
#955 [10:53] <rymate1234> except get a new computer
#956 [10:54] <kingarthur12> ow
#957 [10:54] <kingarthur12> maybe im gonna get a new computer
#958 [10:54] <kingarthur12> and]
#959 [10:54] <kingarthur12> mayb ExplodingTNT shud lern englsh
#960 [10:55] <kingarthur12> thnx
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#962 [10:56] <Tally> Stampy longnose
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#966 [10:59] <HustlePlayz> Hey I changed My username a while ago from Stevemax2003 to HustlePLAYZ and now whenever I try to login to a server it says im not authenticated with minecraft.net
#967 [10:59] <kingarthur12> bye
#968 [11:00] <kingarthur12> thnx
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#970 [11:01] <mattym> ??> HustlePlayz launcher/relog
#971 [11:01] <Absol> HustlePlayz: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#972 [11:02] <HustlePlayz> ok thankyou I will tell you if this works
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#974 [11:03] <HustlePlayz> if I migrated my account to mojang do I use my email or username
#975 [11:03] <TheTiger0502> My Minecraft keeps Crashing what do I do?
#976 [11:04] <HustlePlayz> TheTiger0502 did you put in any extra ram
#977 [11:05] <HustlePlayz> ok Ty Absol
#978 [11:05] <TheTiger0502> No I downloaded Forge so I could get a Mod then I downloaded the mod and it is crashing my MC
#979 [11:05] <HustlePlayz> did you install forge correcttly and try downloading a different version of forge
#980 [11:06] <TheTiger0502> yes twice!
#981 [11:06] <HustlePlayz> could it be the mod perhaps?
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#983 [11:06] <HustlePlayz> My minecraft forge isnt working as of now either
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#985 [11:08] <Dieguito_car> http://paste.ubuntu.com/14197177/
#986 [11:08] <HustlePlayz> ok bye guys i have to go
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#988 [11:10] <Dieguito_car> do I need to buy a new notebook because of the graphic card?
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#990 [11:12] <mattym> Dieguito_car, Unfortunately your graphics hardware is not fully supported on Windows 8.1, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#991 [11:13] <Dieguito_car> thank you mattym ...I hope the prices will fall down after christmas...hehe
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#993 [11:15] <Dieguito_car> bye bye
#994 [11:15] <Dieguito_car> bye bye
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#998 [11:22] <Erios> When I try to login to my minecraft account, it keeps on saying that there is an invalid username or password, even though I have reset my password multiple times.
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#1003 [11:25] <mattym> ??> Erios login/throttle
#1004 [11:25] <Absol> Erios: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1005 [11:25] <Absol> Erios: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#1013 [11:32] <Stumpy> I NEED HELP
#1014 [11:33] <Stumpy> my minecraft is not working no matter what!
#1015 [11:33] * joaovitor [joaovitor@notlogged] has quit. (Quit: Web client closed)
#1016 [11:33] <Stumpy> I have tryed everythign
#1017 [11:34] <Stumpy> hello?
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#1019 [11:35] <MustafaOsta> hello, why everytime i create a hardcore world it acts like i have joined a server ?
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#1021 [11:37] <Stumpy> hi my minecraft keeps crashing and i tryed to fix it but it is not working
#1022 [11:39] <MustafaOsta> Stumpy: what does the crash log says ?
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#1053 [12:15] <phgadl2014> helllo!! I need help! My windows 10, not acess my game
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#1059 [12:16] <Bison_rider> I do not know what email I migrated my account with
#1060 [12:17] <Bison_rider> how would I find it?
#1061 [12:17] <phgadl2014> ok! Thanks for all!!!
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#1064 [12:18] <ILAISIA06> HELLO, I AM SUDDENLY HAVING PROBLEMS LOGGING IN TO PLAY MINECRAFT. I KEEP GETTING A MESSAGE THAT SAYS MY LOG IN IS INVALID. I RESET MY PASSWORD SEVERAL TIMES, BUT IT'S NOT CORRECTING THE PROBLEM.
#1065 [12:19] <Bison_rider> Are you using your email to sign in or your username?
#1066 [12:19] <ILAISIA06> I AM USING MY EMAIL ADDRESS TO LOG IN
#1067 [12:19] <ILAISIA06> BUT I HAVE TRIED BOTH
#1068 [12:19] <Bison_rider> Have you tried restarting the launcher ?
#1069 [12:19] <ILAISIA06> I DID RECENTLY DOWNLOAD VOIDS WRATH TO GET A MOD. COULD THAT HAVE CAUSED A PROBLEM?
#1070 [12:20] <ILAISIA06> I UNINSTALLED MINECRAFT AND REINSTALLED IT. I DON'T KNOW HOW TO RESTART THE LAUNCHER
#1071 [12:20] <Bison_rider> Downloading a different launcher shouldnt have messed it up
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#1073 [12:21] <Bison_rider> You may need to wait for Mojang to update your password
#1074 [12:22] <Pedrohgama> Inês
#1075 [12:22] <ILAISIA06> I'VE TRIED LOGGIN IN THROUGH VOIDS WRATH AND MINECRAFT BOTH, BUT IT WON'T WORK EITHER WAY. I'VE ALSO TRIED GOING THROUGH THE APP AS WELL AS ONLINE. NEITHER WORKS. I KNOW THE EMAIL ADDRESS IS CORRECT BECAUSE IT'S THE PLACE THAT THEY SEND MY PASSWORD RESET EMAILS. I EVEN GET A MESSAGE THAT MY PASSWORD RESET WAS SUCCESSFUL, BUT WHEN I LOG IN, AGAIN, I GET THE ERROR MESSAGE
#1076 [12:22] <Pedrohgama> I need to
#1077 [12:22] <Pedrohgama> I need. Helio
#1078 [12:22] <ILAISIA06> I RESET THE PASSWORD YESTERDAY AND STILL, NOTHING
#1079 [12:23] <Bison_rider> I am not sure... I guess you will have to wait for an actual support person to help you
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#1082 [12:24] <ILAISIA06> OK. THANKS. I DID SEND AN EMAIL, BUT IT SAID IT WAS FOR ACCOUNT/PAYMENT HELP. I CAN'T FIND AN EMAIL FOR TECHNICAL SUPPORT. DO THEY GET ON HERE?
#1083 [12:24] <Bison_rider> I believe so
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#1087 [12:25] <Pedrohgama> I bought my game, bua my Windows 10, not acesas my game! Whatt do I do.?
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#1097 [12:32] <elonrollmann1998> when I hit the button for downloading the game on my pc, I got a message on my screen that there is a crash in the game. the message says that I have to do a update but I can't. the link is the message i got - http://paste.ubuntu.com/14164337/
#1098 [12:34] <mattym> elonrollmann1998, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
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#1100 [12:38] * cjr76 [cjr76@notlogged] has joined #minecrafthelp
#1101 [12:38] <cjr76> hello
#1102 [12:38] * pequeno_play [pequeno_play@notlogged] has joined #minecrafthelp
#1103 [12:38] <cjr76> got a question, so im hoping someone can let me know
#1104 [12:38] <cjr76> got a question, so im hoping someone can let me know
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#1107 [12:40] <cjr76> i have a minecraft realms trial for the computer (PC) and if i send an invite to my nephew who plays on console (xbox 360) if he is able to join or not?
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#1109 [12:40] <jjs999jjs> no, both need to be on same device (PC or PS or Xbox)
#1110 [12:40] <cjr76> shoot
#1111 [12:40] <jjs999jjs> far as I am aware
#1112 [12:41] <cjr76> was hoping they would let it
#1113 [12:41] <cjr76> his pc cant handle minecraft verison 1.7.10+ so was tring to see if he could play on his xbox with em
#1114 [12:42] <cjr76> yeah dont like the console verison of minecraft
#1115 [12:42] <cjr76> best played with mouse and keyboard :)
#1116 [12:42] <cjr76> oh another question
#1117 [12:43] <cjr76> i loged in last night and had someone on my realms that i didnt invite whats that about
#1118 [12:44] <cjr76> wasnt sure if someone was about to join my world without being invited by me or its a bug?
#1119 [12:49] <mattym> cjr76, Did you send the invite to your cousin before that person showed up
#1120 [12:49] <mattym> cjr76, Cause if so, that person may have had the same username as your nephew on the PC version, and thats how they got in
#1121 [12:50] <cjr76> no i have 2 friends playing and i invited them and no one else to my realms
#1122 [12:51] <cjr76> from looking at it was someone else idk how they got invited and im the only one with OP rights on my realms
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#1127 [12:53] <EnemyInvader> i have already purchased minecraft and when i go to chnage my skin it says i need to purchase it
#1128 [12:54] <EnemyInvader> what do i do?
#1129 [12:54] <EnemyInvader> what do i do?
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#1134 [12:56] <mikez> it says that i need to do a graphics uptadte
#1135 [12:56] <mikez> update
#1136 [12:56] <mikez> what should i do?
#1137 [12:57] <EnerGySlimer> http://paste.ubuntu.com/14199080/
#1138 [12:57] <mikez> http://paste.ubuntu.com/14199115/
#1139 [12:58] <mikez> what is that?
#1140 [12:58] <mikez> i did that before
#1141 [12:58] <EnerGySlimer> sorry i think i have the same problem
#1142 [12:58] <mikez> with the graphics?
#1143 [12:58] <EnerGySlimer> yes...
#1144 [12:59] <mattym> EnerGySlimer, One moment
#1145 [12:59] <mikez> then u cant help me
#1146 [12:59] <mikez> right?
#1147 [12:59] <mattym> mikez, We dont support unofficial versions of Windows
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#1150 [12:59] <EnerGySlimer> what now?
#1151 [12:59] <mattym> EnerGySlimer, One moment
#1152 [13:00] <mattym> EnerGySlimer, Download then Install the 3rd option listed on the left of this page https://downloadcenter.intel.com/download/25313/Intel-HD-Graphics-Driver-for-Windows-7-8-1-10-3rd-Gen-BYT-
#1153 [13:00] <EnerGySlimer> thx
#1154 [13:01] <Killa> I cannot make a payment with my bank debit card. Is that a Problem?
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#1159 [13:03] <mattym> Killa, Debit/Pre-Paid/GiftCard/Pay-as-you-go are all not allowed methods of payment
#1160 [13:04] <Killa> Thank you
#1161 [13:05] <Killa> So credit card and Pay Pal are just about the only good way?
#1162 [13:05] <mattym> Killa, Yes, as well as some other optins
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#1164 [13:06] <Killa> Thank you
#1165 [13:06] <mattym> Killa, If you live near a store that sells the Minecraft Game Cards, you can always use your Bank Debit card to purchase that
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#1167 [13:06] <Killa> Oh yeah. Thanks for that. I didn't think of that. Much appreciated
#1168 [13:07] <EnerGySlimer> http://paste.ubuntu.com/14199080/
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#1170 [13:07] <EnerGySlimer> because of them, i cant use it
#1171 [13:07] <EnerGySlimer> my graphic
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#1174 [13:08] <emmiegwen> #minecrafthelp
#1175 [13:08] <mattym> EnerGySlimer, Download then Install the 3rd option listed on the left of this page https://downloadcenter.intel.com/download/25313/Intel-HD-Graphics-Driver-for-Windows-7-8-1-10-3rd-Gen-BYT-
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#1188 [13:11] <Hawk_eye5046> http://paste.ubuntu.com/14199356/
#1189 [13:11] <Hawk_eye5046> The game keeps on crashing
#1190 [13:13] <Clock> Hawk_eye5046, try installing the driver here http://cdgenp01.csd.toshiba.com/content/support/downloads/driver_video_intel_TC70046100C.exe
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#1197 [13:19] <xCoMaNdOcOoKiEx> When i start minecraft it says"408 Request Time-out Your browser didn't send a complete request in time." and when i join a server it says"java.lang.nullpointerException:group" also minecraft crashes when i start any world
#1198 [13:19] <mattym> xCoMaNdOcOoKiEx, What antivirus do you have installed?
#1199 [13:20] <xCoMaNdOcOoKiEx> Norton
#1200 [13:20] * Mac_Jabronie [Mac_Jabronie@notlogged] has joined #minecrafthelp
#1201 [13:20] <xCoMaNdOcOoKiEx> but someone on here earlier told me to uninstall it but thats done nothing
#1202 [13:20] <mattym> ??> xCoMaNdOcOoKiEx av/norton
#1203 [13:20] <Absol> xCoMaNdOcOoKiEx: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Avast! AntiVirus as an alternative. See ?? av/avast
#1204 [13:20] <mattym> ??> xCoMaNdOcOoKiEx av/norton/uninstall
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#1206 [13:20] <Absol> xCoMaNdOcOoKiEx: To completely uninstall Norton Internet Security, use this tool: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
#1207 [13:21] <mattym> xCoMaNdOcOoKiEx, Try removing it with the tool Absol linked
#1208 [13:21] <xCoMaNdOcOoKiEx> i did use that tool
#1209 [13:21] <Mac_Jabronie> I'm having some weird issues when I try to play minecraft on my laptop. Here's the launcer logs:
#1210 [13:21] <Mac_Jabronie> [13:16:20 WARN]: Couldn't download https://libraries.minecraft.net/oshi-project/oshi-core/1.1/oshi-core-1.1.jar for job 'Version & Libraries' java.io.FileNotFoundException: C:\Users\kamoody\AppData\Roaming\.minecraft\libraries\oshi-project\oshi-core\1.1\oshi-core-1.1.jar (Access is denied) at java.io.FileOutputStream.open(Native Method) ~[?:1.8.0_25] at java.io.FileOutputStream.<init>(FileOutputStream.java:213) ~[?:1.8.0_25] at java.io.FileOutp
#1211 [13:21] <mattym> xCoMaNdOcOoKiEx, Did you restart your PC after the removal?
#1212 [13:21] <fox_derp> I just changed my name recently from dragonologist10 to fox_derp. When I try to go on an online server, it says "not authenticated by Minecraft.net" It is like that for every server. Also for realms it will say "an error occured (401): Invalid session ID. I tried to restart my Minecraft over and over again.
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#1214 [13:21] <xCoMaNdOcOoKiEx> yes
#1215 [13:21] <Clock> ??> fox_derp launcher/relog
#1216 [13:21] <Mac_Jabronie> I've made sure I have permissions to the folder and Ive tried running the installer as Admin and it didn't work. I've tried reinstalling too
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#1218 [13:21] <Absol> fox_derp: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#1219 [13:21] <OgEGhost> Helo
#1220 [13:22] <mattym> ??> Mac_Jabronie paste
#1221 [13:22] <Absol> Mac_Jabronie: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1222 [13:22] <OgEGhost> Yo Why is minecraft $20 for me on xbox one?
#1223 [13:22] <OgEGhost> Shouldn't it be $5
#1224 [13:22] <xCoMaNdOcOoKiEx> i did restart my PC After
#1225 [13:22] <mattym> Mac_Jabronie, Can you use the instructions Absol sent to get us the info you tried to paste here
#1226 [13:22] <mattym> OgEGhost, Why would it be less?
#1227 [13:22] <mattym> ??> xCoMaNdOcOoKiEx tools/hjt
#1228 [13:22] <Absol> xCoMaNdOcOoKiEx: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1229 [13:22] <Absol> xCoMaNdOcOoKiEx: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1230 [13:22] <mattym> xCoMaNdOcOoKiEx, Do the new instructions Absol snet
#1231 [13:23] <mattym> sent*
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#1233 [13:23] <Mac_Jabronie> Sorry, I was unaware. Here's the URL.
#1234 [13:23] <Mac_Jabronie> http://paste.ubuntu.com/14199569/
#1235 [13:23] <OgEGhost> Because, it is suppose to be $5 if you already own it on xbox360
#1236 [13:23] <OgEGhost> and my friend got it at a discounted price and I didnt
#1237 [13:24] <mattym> OgEGhost, That was a promotion when it first came out on Xbox One, im not sure its still an active promotion
#1238 [13:25] <OgEGhost> Mattm it is my friend just bought it litterly about 10 mins ago and somereason i dont have the discount
#1239 [13:25] <Clock> ??> Mac_Jabronie win/reinst/rename
#1240 [13:25] <mattym> OgEGhost, Are you on the same Xbox Live account that you owned the 360 version on?
#1241 [13:25] <Absol> Mac_Jabronie: You may need to try running Minecraft with a blank slate.
#1242 [13:25] <Absol> Mac_Jabronie: To do this, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, find the directory called .minecraft and right-click it to rename. Rename it to oldminecraft
#1243 [13:26] <xCoMaNdOcOoKiEx> HERE YOU GO MATTYM http://paste.ubuntu.com/14199604/
#1244 [13:26] <mattym> xCoMaNdOcOoKiEx, Ok one moment
#1245 [13:27] <Mac_Jabronie> I'm running Windows 7, I've tried re-installing once too.
#1246 [13:27] <OgEGhost> On microsoft it says I dont own the game, but on 360 i have the digital version of the game
#1247 [13:27] <mattym> ??> xCoMaNdOcOoKiEx tools/adwcleaner
#1248 [13:27] <mattym> ??> xCoMaNdOcOoKiEx av/adwcleaner
#1249 [13:27] <Clock> Mac_Jabronie, please do as absol said
#1250 [13:27] <Absol> xCoMaNdOcOoKiEx: ADWCleaner is an utility to clean a PC which is infested with malware.
#1251 [13:27] <Absol> xCoMaNdOcOoKiEx: Download it here: https://toolslib.net/downloads/finish/1/
#1252 [13:27] <mattym> xCoMaNdOcOoKiEx, Try the tool Absol linked, download it, run it, have it scan then clean
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#1254 [13:28] <mattym> OgEGhost, Then you will need to contact Xbox support, or check to see if you purchased it using a different xbox live account
#1255 [13:30] <Mac_Jabronie> I did what Absol said and I'm getting the same errors
#1256 [13:30] <Clock> ??> Mac_Jabronie tools/hjt
#1257 [13:30] <Absol> Mac_Jabronie: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1258 [13:31] <Absol> Mac_Jabronie: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#1262 [13:33] <Mac_Jabronie> Here's the logs : http://paste.ubuntu.com/14199712/
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#1264 [13:35] <mattym> ??> Mac_Jabronie av/mcafee/uninstall
#1265 [13:35] <Absol> Mac_Jabronie: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#1266 [13:35] <mattym> Mac_Jabronie, Download the tool Absol linked
#1267 [13:35] <mattym> Mac_Jabronie, After you run it, when its done it will need to you restart the PC, after that, you may need to clear your .minecraft folder once more before trying to start the game again
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#1272 [13:37] <Reaper> My minecraft says i need to fix a problem
#1273 [13:37] <Reaper> ?
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#1278 [13:40] <Mac_Jabronie> When I tried running that program it told me that it failed because I have the enterprise version of McAfee. This is a company laptop I'm trying to run Minecraft on.
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#1286 [13:42] <Mac_Jabronie> Also If I try to uninstall it from the control panel It tells me another service is using it and it can't be uninstalled. I don't think I'll be able to uninstall McAfee from this laptop
#1287 [13:43] <Mac_Jabronie> Is McAfee known to cause this issue?
#1288 [13:43] <xCoMaNdOcOoKiEx> OMFG IT ACCTUALLY WORKED THANK YOU MATTYM SOOOOOO MUCH here is my log from adwcleaner (it may become handy for you) http://pastebin.com/rzDUstSq
#1289 [13:43] <mattym> Mac_Jabronie, It causes major connection issues with Minecraft
#1290 [13:44] <mattym> Mac_Jabronie, The only known way to fix it is to uninstall McAfee
#1291 [13:44] <mattym> Mac_Jabronie, But as its your companies laptop, its likely not something you can do
#1292 [13:44] <mattym> Mac_Jabronie, You will need to find another computer to play on
#1293 [13:44] <xCoMaNdOcOoKiEx> I Love You mattym (No Homo XD)
#1294 [13:44] <simo1790> how can i update my graphic drivers???
#1295 [13:44] * EricLane [EricLane@notlogged] has joined #minecrafthelp
#1296 [13:45] <EricLane> My password wouldn't work so I reset password and it still wont work. I tried this twice. I need assistance.
#1297 [13:45] <Mac_Jabronie> I see, there's no way too allow a program through McAfee?
#1298 [13:46] <EricLane> McAfee?
#1299 [13:46] <mattym> Mac_Jabronie, There are supposed to be, but as far as weve seen, its not worked with Minecraft and the issues it has with McAfee
#1300 [13:46] <mattym> ??> EricLane login/throttle
#1301 [13:46] <Absol> EricLane: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1302 [13:46] <Absol> EricLane: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1303 [13:46] <EricLane> I do not have McAfee
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#1308 [13:47] <Mac_Jabronie> Okay Mattym, thanks for the help. McAfee needs to get it's shit together
#1309 [13:47] <Absol> Mac_Jabronie: Please keep it civil
#1310 [13:47] <Mac_Jabronie> I do what I want
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#1313 [13:48] <Purrah> Whatsup, i need to know which email that stands on the account "swedishguy12"
#1314 [13:48] * cjr76 [cjr76@notlogged] has joined #minecrafthelp
#1315 [13:48] <EricLane> 3 Hours? Yikes...
#1316 [13:48] <cjr76> hello im back
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#1319 [13:49] <cjr76> my nephew is tring to buy a minecraft account and it keeps giving him errors with the CVS code is there a problem with minecraft website?
#1320 [13:49] * ExoKruzer [ExoKruzer@notlogged] has joined #minecrafthelp
#1321 [13:49] <mattym> cjr76, What payment method is he using?
#1322 [13:50] * xCoMaNdOcOoKiEx [xCoMaNdOcOoKiEx@notlogged] has quit. (Quit: Web client closed)
#1323 [13:50] <cjr76> ameria express
#1324 [13:50] <cjr76> credit card
#1325 [13:50] <mattym> cjr76, What web browser is he attempting it on?
#1326 [13:50] <cjr76> think he is using google chrome
#1327 [13:50] <mattym> cjr76, Have him try with another, Chrome has some issues with the mojang site
#1328 [13:50] <cjr76> ok
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#1330 [13:51] <mattym> cjr76, Before taht, make sure it wasnt already charged tho
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#1338 [13:53] <creopaws> Hello, I am having trouble buying Minecraft for the computer
#1339 [13:54] <mattym> creopaws, Did you try what i said?
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#1341 [13:54] <creopaws> Yes, and it isnt working. I tried Edge and Chrome and its nto working. The card is in fact valid.
#1342 [13:55] <mattym> creopaws, Did you miss any of the required info?
#1343 [13:55] <creopaws> No, and I tryped in my CVV number with the 4 digit code on the back
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#1346 [13:56] <creopaws> I was told 3, but the American Express has a 4 digit instead, and still no luck. All of the fields are correct, and the exact error it gives me is "An error occurred while placing order, please verify credit card info and try again".
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#1350 [13:57] <mattym> creopaws, Check it again, I think Amex is 3 digit as wekk
#1351 [13:57] <mattym> well*
#1352 [13:57] <creopaws> It wont let me, it says it is invalid
#1353 [13:57] <creopaws> It wont let me, it says it is invalid
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#1355 [13:57] <creopaws> It shows red and doenst let me press "buy".
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#1357 [13:58] <mattym> creopaws, Is your card a proper credit card, or Debit/pre-paid/giftcard
#1358 [13:58] <creopaws> American Express Prepaid card
#1359 [13:58] * vlad_george07 [vlad_george07@notlogged] has joined #minecrafthelp
#1360 [13:58] <mattym> creopaws, Only Credit Cards can be used to purchase it
#1361 [13:58] <mattym> creopaws, No drbit/pay as you go/pre-paid/gift cards can be used
#1362 [13:58] <creopaws> Oh, ok. So is there another site besides mojang, where I could buy a key?
#1363 [13:58] <mattym> creopaws, No
#1364 [13:59] <DragongIce> meu mine paro de fununciar
#1365 [13:59] <creopaws> I heard g2a is legit
#1366 [13:59] <mattym> creopaws, If you live near a store that sells the Minecraft Game cards, you can use that card in store
#1367 [13:59] <mattym> creopaws, Mojang is the only legitimate source for the game
#1368 [13:59] <DragongIce> alguem me ajuda por favor
#1369 [13:59] <creopaws> Ok, well thanks for the help
#1370 [13:59] <creopaws> See ya
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#1372 [13:59] <mattym> ??> DragongIce lang/pt
#1373 [13:59] <Absol> DragongIce: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1374 [14:00] <WanderPfeffer> I've got a problem which prevents Minecraft from running correctly. When I'm starting MC itr says: "Pixel format not accelerated". I can't find any driver updates. dxdiag report: http://paste.ubuntu.com/14200086/
#1375 [14:00] <vlad_george07> How can I update graphics drivers ? http://paste.ubuntu.com/14199713/
#1376 [14:00] * SupaHam is now known as ChristmasHam
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#1380 [14:02] <Clock> WanderPfeffer, your graphics card is not supported on windows 8.1, downgrade to windows 8 or get a new computer
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#1384 [14:03] <DragongIce> i cant istall the minecraft. its necessary windows 10
#1385 [14:03] <Manda> Hi
#1386 [14:03] <Clock> DragongIce, what happens?
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#1388 [14:04] <DragongIce> a build the game but its not avaliable]
#1389 [14:04] <Clock> vlad_george07, your computer does not meet minecraft's system requirements
#1390 [14:04] <Manda> My minecraft update was just done and now it's stuck on inializing.... I've restarted it tried again and same thing happens. Any suggestions?
#1391 [14:04] <Clock> ??> Manda launcher/game-output
#1392 [14:04] <Absol> Manda: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1393 [14:04] <Absol> Manda: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1402 [14:12] <nevinera> hello im having trouble with joining a server via my pc it says not authenicated to minecraft.net but when i join with my laptop i can join + i can login to minecraft.net (no name change)
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#1404 [14:13] <WanderPfeffer> Thanks for your help clock. I will try to downgrade...
#1405 [14:13] <mattym> ??> nevinera launcher/relog
#1406 [14:13] <Absol> nevinera: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#1407 [14:13] <nevinera> didnt work
#1408 [14:13] <mattym> nevinera, Do that ^ on the computer you get the error on
#1409 [14:14] <nevinera> i did everything i could possibly find on internet
#1410 [14:14] <nevinera> didnt work so i tryed to ask my question here
#1411 [14:14] <mattym> nevinera, Make sure you are not still logged in on the other compuer
#1412 [14:14] <nevinera> emmm good idea
#1413 [14:14] <nevinera> let me check
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#1418 [14:18] <nevinera> nope
#1419 [14:19] <nevinera> ddidnt work
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#1422 [14:20] <nevinera> ahhhh
#1423 [14:20] <nevinera> nothing works
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#1425 [14:21] <nevinera> mattym: nope didnt work
#1426 [14:22] <nevinera> whatever i come back for it tomorrow gotta run
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#1436 [14:31] <MineNRW> hi
#1437 [14:31] <MineNRW> http://paste.ubuntu.com/14200507/
#1438 [14:32] <MineNRW> This is my problem, I dont`t know what I must do.
#1439 [14:33] <mattym> MineNRW, One moment
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#1441 [14:34] * d0s3^AWAY is now known as d0s3
#1442 [14:34] <Jeannette> i need to know how to download the giftcard
#1443 [14:34] <Clock> MineNRW, download and install http://www.nvidia.com/download/driverResults.aspx/96883/en-us
#1444 [14:34] <mattym> Jeannette, You cant...
#1445 [14:35] <MineNRW> Thank you very much. ;D
#1446 [14:35] <mattym> Jeannette, You can go to a store and buy a gift card
#1447 [14:35] * djlenoir [djlenoir@notlogged] has joined #minecrafthelp
#1448 [14:35] <mattym> Jeannette, You can order one online and wait for it to be delivered
#1449 [14:35] <mattym> Jeannette, But you cannot download a gift card
#1450 [14:36] <Jeannette> i have the gift card number sent to my email already i just dont know how to proceed
#1451 [14:36] <djlenoir> why I can´t open my minecraft?
#1452 [14:36] <Jeannette> where do i need to go to apply the gift card into the game
#1453 [14:36] <mattym> Jeannette, Have you created a Mojang account?
#1454 [14:36] <djlenoir> yes
#1455 [14:36] <Jeannette> i tried it wont let me
#1456 [14:37] <mattym> Jeannette, Go to mojang.com either create an account if you have not, or log into one if you have made it
#1457 [14:37] <mattym> Jeannette, Once you are logged into the account, you will have the option to redeem it
#1458 [14:37] * djlenoir [djlenoir@notlogged] has quit. (Client Quit)
#1459 [14:38] <Jeannette> it doesnt give me an option to redeem :(
#1460 [14:39] * eduardo_ [eduardo_@notlogged] has joined #minecrafthelp
#1461 [14:39] <mattym> Jeannette, Then you are not logged into the correct place
#1462 [14:39] <mattym> Jeannette, If you go to account.mojang.com/me and log in, it should be an option
#1463 [14:39] <mattym> Jeannette, If you have not made a Mojang account, you need to
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#1469 [14:49] <ashap2005> I am on windows, and it says graphics card is outdated. View here: http://paste.ubuntu.com/14200933/
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#1472 [14:50] <ashap2005> View earlier comment, and HELP
#1473 [14:50] <Jeannette> ai dont know how to start
#1474 [14:50] <ashap2005> ok
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#1477 [14:54] * LagartoxdGigante [LagartoxdGigante@notlogged] has joined #minecrafthelp
#1478 [14:54] <LagartoxdGigante> hi
#1479 [14:54] <LagartoxdGigante> hi
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#1487 [15:02] <RAFAEL_LORD> RAFAEL_LORD
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#1493 [15:07] <madykat> Hello. Got a new computer and can't run minecraft. getting a message re: pixel format not accelerated. driver is update. here's a link to the system info: http://paste.ubuntu.com/14201164/plain/
#1494 [15:07] * yolo59 [yolo59@notlogged] has joined #minecrafthelp
#1495 [15:08] <madykat> no update files were found for the graphics driver
#1496 [15:08] <Clock> that piece of junk is at least 7 years old
#1497 [15:08] <Clock> there are no drivers on windows 10 for it
#1498 [15:08] <dextergaming11> its not letting me play its saying i need to update my driver so i scanned for update and there isnt any to update how do i fix this
#1499 [15:08] <madykat> new to us, not off the shelf
#1500 [15:09] <Clock> madykat, downgrade to windows 7 or get a trully new computer
#1501 [15:09] <dextergaming11> http://paste.ubuntu.com/14201199/
#1502 [15:09] <Clock> dextergaming11, your graphics card is not supported on windows 8, downgrade to windows 7, get a new graphics card or use a different computer
#1503 [15:09] * MarijnBraat [MarijnBraat@notlogged] has joined #minecrafthelp
#1504 [15:10] <madykat> there's no a windows 10 update that would fix the issue?
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#1506 [15:10] <Clock> madykat, no there is not
#1507 [15:10] <madykat> ok, much thanks.
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#1509 [15:11] <dextergaming11> thanks clock :)
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#1512 [15:12] <dextergaming11> how do i downgrade to windows 7 do i have to pay for it?
#1513 [15:13] <Clock> dextergaming11, yes you would need to install windows 7 from scratch on it
#1514 [15:14] <dextergaming11> ok thans heaps clock
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#1517 [15:15] <Pahroo> I need help with my minecraft not starting up because it says We're sorry but it seems there was an error while trying to render aspects of the game. To solve this error it is recommended that you update your graphics drivers
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#1520 [15:16] <Clock> Pahroo, post the link to your dxdiag
#1521 [15:16] <Pahroo> ok
#1522 [15:17] <Pahroo> http://paste.ubuntu.com/14200910/
#1523 [15:17] <shemanator> I'm having issues with my graphic pixel format not accellerated. I'm using windows 10 trying to play mindcraft. I have a DxDiag report, can anyone help?
#1524 [15:18] <shemanator> it says I need to upgrade my graphic drivers and I did that yet minecraft is still acting unsuccesfully
#1525 [15:19] <Clock> Pahroo, download and install the radeon software here https://support.amd.com/en-us/download/desktop?os=Windows%208.1%20-%2064
#1526 [15:19] <Pahroo> ok
#1527 [15:19] <Clock> shemanator, post the link to your dxdiag
#1528 [15:19] <Pahroo> would that be it?
#1529 [15:19] <shemanator> ok wait
#1530 [15:19] <Clock> Pahroo, yeah that should do it
#1531 [15:19] <Pahroo> oh ok thanks
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#1533 [15:21] <KingRowdy> Im trying to log into mojang and minecraft but it says wrong information
#1534 [15:21] <shemanator> Here's the link to my DxDiag report, http://paste.ubuntu.com/14201275/
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#1540 [15:22] <RatSnipz> Someone threatened to hack my account, what should i do?
#1541 [15:23] <Clock> shemanator, your graphics card is not supported on windows 10, downgrade to a previous windows version, get a new graphics card or use a different computer
#1542 [15:24] <shemanator> ok
#1543 [15:24] <Clock> RatSnipz, do you login with your username or email address?
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#1546 [15:24] <RatSnipz> Email adress
#1547 [15:24] <RatSnipz> It might have been a bluff, but better safe than sorry
#1548 [15:25] <Clock> RatSnipz, then all you need is a decent password
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#1550 [15:25] <RatSnipz> Ok thanks
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#1558 [15:30] <piratepete5> I cannot log into minecraft even after changing my password 5 times!
#1559 [15:31] <tellaeche> i keep getting this error: Internal Exceptio: Java.IOException: Connection reset by peer
#1560 [15:31] * Crystal|AFK is now known as CrystalMare
#1561 [15:31] <tellaeche> over and over. It's impossible to play
#1562 [15:31] <tellaeche> idk what to do
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#1565 [15:32] <piratepete5> Can you not log in too?
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#1568 [15:32] <arthur> Hello! I dont write or understand very well, but I m trying
#1569 [15:33] <Clock> ??> piratepete5 login/throttle
#1570 [15:33] <Absol> piratepete5: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1571 [15:33] <Absol> piratepete5: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1572 [15:33] <piratepete5> oh, okay thank you!
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#1575 [15:35] <arthur> My pc version is Windows 7 and I cant playing because appear the error message saying with my graphic driver
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#1577 [15:36] <Clock> arthur, post the link to your dxdiag
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#1579 [15:36] <arthur> http://paste.ubuntu.com/14201495/
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#1586 [15:38] <Clock> arthur, download and install http://www.nvidia.com/download/driverResults.aspx/82701/en-us
#1587 [15:39] <arthur> ok. i m trying
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#1595 [15:41] <Rougeracer> I cant login into my minecraft using voids wrath
#1596 [15:42] <Clock> ??> Rougeracer mods
#1597 [15:42] <Absol> Rougeracer: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1598 [15:42] <Absol> Rougeracer: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1599 [15:42] <Rougeracer> yea
#1600 [15:43] <Rougeracer> no it says invalid login
#1601 [15:43] <Clock> Rougeracer, does the vanilla launcher work?
#1602 [15:43] <Rougeracer> let me check
#1603 [15:44] <Rougeracer> nope
#1604 [15:44] <Rougeracer> i reset the pass word a min ago
#1605 [15:45] <Rougeracer> the password works on mojang
#1606 [15:45] <Clock> ??> Rougeracer login/throttle
#1607 [15:45] <Absol> Rougeracer: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1608 [15:45] <Absol> Rougeracer: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1609 [15:46] <Rougeracer> i onlylog in once
#1610 [15:46] <Galaxy_2Alex> Rougeracer, Did you try multiple times?
#1611 [15:46] <Rougeracer> twice
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#1613 [15:47] <Rougeracer> it also happened yesterday
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#1628 [16:10] <Sahanija> http://paste.ubuntu.com/14201920/
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#1631 [16:11] <Sahanija> Can everbody help me with that problem? http://paste.ubuntu.com/14201920/
#1632 [16:12] <KnownOffender> Hi, I need help please. I cannot log into my MC account, I was on it about two hours ago but now I'm logged out and it says my password is incorrect. ALSO whenever I try to connect to a server, it says the "authentication servers are down for maintenance". Please help.
#1633 [16:12] <arthur_> Clock ,thank you! I m getting!!!!!!
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#1636 [16:14] <KnownOffender> Anyone?
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#1642 [16:15] <zacken> hello
#1643 [16:15] <zacken> can you help me with : group FIXED!! Trexan Trexan Subscribe127 Add to Share More 32,975 135 47 Published on May 28, 2015 How to fix the Minecraft Error message java.lang.nullpointerexception: group. McAfee Uninstall Link: http://download.mcafee.com/products/l... Mojang Support Link: https://help.mojang.com/customer/port... Subscibe if this video helped you! Category Gaming License Standard YouTube License SHOW LESS ALL COMMENTS (126) Add
#1644 [16:15] <KnownOffender> Hi, can you help me?
#1645 [16:15] <zacken> : group FIXED!! Trexan Trexan Subscribe127 Add to Share More 32,975 135 47 Published on May 28, 2015 How to fix the Minecraft Error message java.lang.nullpointerexception: group. McAfee Uninstall Link: http://download.mcafee.com/products/l... Mojang Support Link: https://help.mojang.com/customer/port... Subscibe if this video helped you! Category Gaming License Standard YouTube License SHOW LESS ALL COMMENTS (126) Add a public comment... T
#1646 [16:15] <zacken> can someone help me with java.lang.NullPointerException?
#1647 [16:16] <KnownOffender> I really need help and have been waiting for awhile now so be prepared to wait. Literally no one has even tried to help me.
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#1649 [16:17] <Clock> KnownOffender, did you reset your password
#1650 [16:17] <Lord_Ralex> You waited 4 minutes....
#1651 [16:17] <Clock> ??> zacken tools/hjt
#1652 [16:17] <Absol> zacken: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1653 [16:17] <Absol> zacken: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#1656 [16:18] <Bracrackah> ae pessoal,estou com um problema de crash report...meu win é 10,alguém poderia me ajudar?
#1657 [16:18] <jimmyjam> anyone know how to run the game on chrome?
#1658 [16:18] <KnownOffender> Lord Relax, that's a lot of time to me considering I only have a half hour break and no Clock, I haven't.
#1659 [16:19] <KnownOffender> I don't remember the E-Mail that is associated to my MC account so I don't know where to reset it.
#1660 [16:19] <Clock> jimmyjam, you mean on a chromebook?
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#1662 [16:19] <Bracrackah> alguém pode me ajudar cin i erro crash report?
#1663 [16:19] <jimmyjam> yeah
#1664 [16:19] <jimmyjam> can you
#1665 [16:19] <Clock> ??> jimmyjam oem/chromebooks
#1666 [16:19] <Absol> jimmyjam: Minecraft will not run on Chromebooks because 1. Chrome OS is essentially a browser, not a full OS, 2. Chromebooks are not designed for gaming and therefore have low performance, 3. Some Chromebooks uses the ARM architecture, which LWJGL, the underlying library used by Minecraft, does not support, and 4. Chrome OS does not support Java.
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#1669 [16:20] <Clock> ??> KnownOffender account/retrieve-name
#1670 [16:20] <Absol> KnownOffender: You can retrieve a list of all usernames registered to a specific email address on this page: http://www.minecraft.net/retrievename
#1671 [16:20] <Clock> KnownOffender, test all your emails there^
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#1673 [16:20] <KnownOffender> Where do I type that into? Google? and I don't know/remember the email so I'm a bit screwed.
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#1675 [16:21] <Clock> KnownOffender, use Absol's link
#1676 [16:21] <Clock> KnownOffender, otherwise contact mojang, they are the ONLY people that can solve account issues
#1677 [16:21] <Bracrackah> someone could help me , my minecraft is giving error , crash report , could someone help me?
#1678 [16:21] <Clock> ??> Bracrackah launcher/game-output
#1679 [16:22] <Absol> Bracrackah: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1680 [16:22] <Absol> Bracrackah: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1682 [16:22] <KnownOffender> Okay, but I don't know the email, only my username which is KnownOffender.
#1683 [16:22] <KnownOffender> I'll try it now, thanks
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#1685 [16:22] <Bracrackah> someone could help me , my minecraft is giving error , crash report , could someone help me?
#1686 [16:23] <Clock> Bracrackah, follow Absol's instructions
#1687 [16:23] <KnownOffender> How do I get a number for them? I don't see a phone number or an email for Mojang
#1688 [16:23] <Clock> ??> KnownOffender mojang/email
#1689 [16:23] <Absol> KnownOffender: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1690 [16:23] <Absol> KnownOffender: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1691 [16:24] <KnownOffender> Okay, thank you.
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#1699 [16:29] <FriedChocobo> Hello, can I have help?
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#1702 [16:31] <FriedChocobo> Whenever I load up Realms my minecraft crashes on the "connecting to online server" part. My friend can log in just fine. Help? :D
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#1705 [16:35] <charlie> Hello my minecraft crashes upon start up says my graphic driver is outdated.
#1706 [16:36] <charlie> I have the ubuntu pastebin if needed
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#1708 [16:36] <charlie> ---- Minecraft Crash Report ---- // Sorry :( Time: 12/24/15 2:29 PM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:252) at org.lwjgl.opengl.Display.createWindow(Display.ja
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#1710 [16:37] <DeafieGamer> that's not ubuntu's report, charlie
#1711 [16:38] <charlie> sorry here it is , http://paste.ubuntu.com/14202121/
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#1713 [16:42] <Clock> charlie, your graphics card is not supported on windows 10, downgrade to windows 7 or get a new computer
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#1723 [16:48] <helpcrash> first time user. game crashes. please help
#1724 [16:48] <helpcrash> says: EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x0000000019ec58e2, pid=3044, tid=1784
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#1730 [16:51] <Tuba> hello;) I wanna ask.. so...i install couple mods in my minecraft..and some items looks like purple black boxes ..and when i try using them they disappeareding...can somebody help fix this?
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#1732 [16:53] <Clock> ??> Tuba mods
#1733 [16:53] <Absol> Tuba: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1734 [16:53] <Absol> Tuba: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#1736 [16:54] <Tuba> ;)thanx
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#1740 [16:55] <seabass> mcp crashes every time i try to decompile. logs say fernflower ran out of memory. I tried appending -Xmx512M in the conf, but that didnt change anything.
#1741 [16:56] <Clock> ??> seabass mods
#1742 [16:56] <Absol> seabass: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1743 [16:56] <Absol> seabass: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1744 [16:56] <seabass> k thx
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#1747 [16:57] <ebloryman> hi i am havin trle downloading it keep telling me unable to download mae corruption please tryo reistall minecraft. which i have done several ties any ideas?
#1748 [16:58] <Clock> ??> ebloryman dl/win/alternate
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#1750 [16:58] <Absol> ebloryman: Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
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#1753 [16:58] <ebloryman> thanks will give it a try.
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#1771 [17:14] <cho> hi i need help
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#1777 [17:22] <Marcin> Hi i have a problem with open gl somebody from Poland can help me?
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#1787 [17:47] <kommissxr> I seem to be having trouble opening the game itself, here is a link to my problem: http://paste.ubuntu.com/14202673/
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#1793 [17:50] <silkmi> Hello, i have a problem with my account
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#1808 [18:02] <ease> at some point i was updated to a mojang account i go to reset password and im getting nothing its been a while since ive logged in
#1809 [18:02] <ease> is this an official channel?
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#1813 [18:08] <YURIMISTER> We bought the latest minecraft for the Wii U for my son and we can't seem to figure out how to download the game into his Wii U. Need help cause my son is driving crazy
#1814 [18:08] <Fear_> I can't open my Minecraft launcher, anyone got a fix xD?
#1815 [18:10] <YURIMISTER> He already had minecarft on his tablet but we bought the new one so he could add it on the Wii U. He says that you can't have two minecrafts on 1 account. is this true?
#1816 [18:12] <YURIMISTER> We've reached the download page but don't know which one to download...
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#1819 [18:16] <El-CasT> Hello. I have the problems wit migrating account. Have you any isues?
#1820 [18:17] <El-CasT> I cant change the pass. I think is the servers have the lots of errors...
#1821 [18:17] <Chromaryu> YURIMISTER: You mean PE or WiiU ver
#1822 [18:18] <El-CasT> on the PC acc
#1823 [18:18] <YURIMISTER> wiiu
#1824 [18:18] * DrCreeperCreeper [DrCreeperCreeper@notlogged] has joined #minecrafthelp
#1825 [18:18] <Chromaryu> ??> El-CasT account/migrate
#1826 [18:18] <Absol> El-CasT: To migrate your old Minecraft account (purchased prior to Fall 2012) to a Mojang account, use this page: https://account.mojang.com/migrate
#1827 [18:19] <Chromaryu> YURIMISTER: did you bought Giftcode?
#1828 [18:19] <El-CasT> I tried this... I can login to minecraft.net and cant chnage the password and doesnt change the pass or migrate...
#1829 [18:20] * elpvpboss [elpvpboss@notlogged] has joined #minecrafthelp
#1830 [18:20] <El-CasT> No I have the oldest account...
#1831 [18:20] <YURIMISTER> We didn't receive a gift code. we just received a notication on my mother's email that she paid for it
#1832 [18:20] <mattym> YURIMISTER, Did you purchase it through the WiiU, or somewhere else?
#1833 [18:20] * DrCreeperCreeper [DrCreeperCreeper@notlogged] has quit. (Client Quit)
#1834 [18:20] <mattym> YURIMISTER, Cause if you purchased it on the WiiU it would download directly from the WiiU, if you purchased it online at mojang.com or minecraft.net, then you bought another PC copy
#1835 [18:20] <Chromaryu> wait a moment
#1836 [18:21] <YURIMISTER> we went throuhg the mojan webpage.. is that what tu means?
#1837 [18:21] <Chromaryu> ??< index
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#1839 [18:21] <mattym> YURIMISTER, Then you purchased another copy of the PC edition
#1840 [18:21] <mattym> El-CasT, Are you trying to migrate the account?
#1841 [18:22] <El-CasT> Yeah... I tried...
#1842 [18:22] <mattym> YURIMISTER, Console Editions of the game are purchased through the console you want them on
#1843 [18:22] <mattym> El-CasT, What is the exact error messsage it gives you when you attempt to?
#1844 [18:22] <El-CasT> And say. "Error! Invalid migration attempt. If you need help migrating your account please visit our support center for further assistance."
#1845 [18:22] <Chromaryu> or in the actual shop, giftcode.
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#1847 [18:22] <mattym> El-CasT, What is your ingame username?
#1848 [18:22] <El-CasT> radeonrose
#1849 [18:22] <YURIMISTER> We went through the WiiU
#1850 [18:23] <mattym> El-CasT, That username is already a migrated account
#1851 [18:23] <mattym> El-CasT, Go here: https://minecraft.net/retrievename -- Put in all the email addresses you use. The right one will send you back an email containing your ingame username. That'll be the email address you use to log into minecraft with.
#1852 [18:23] <YURIMISTER> So that is why we thought it would be the win eddition
#1853 [18:23] <mattym> El-CasT, Or if you did not migrate it yourself, its probably been compromised
#1854 [18:23] <Marcin> Hi again, i have a problem bad viedos card drivers, any help?
#1855 [18:23] <Marcin> Hi again, i have a problem bad viedos card drivers, any help?
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#1857 [18:23] <mattym> Marcin, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1858 [18:23] <mattym> ??> El-CasT mojang/email
#1859 [18:23] <Absol> El-CasT: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1860 [18:23] <Absol> El-CasT: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1861 [18:23] <mattym> El-CasT, If you do not recal migrating it yourself then fill out the form Absol linked
#1862 [18:24] <Marcin> mattym can i send u the report?
#1863 [18:25] <Chromaryu> ??> Marcin paste
#1864 [18:25] <Absol> Marcin: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1865 [18:25] <Chromaryu> use that
#1866 [18:25] <mattym> YURIMISTER, If you purchased it on the mojang or minecraft site, then its for PC. The only way to purchase the console editions is via the console itself
#1867 [18:25] <Chromaryu> and send us link
#1868 [18:25] <Marcin> ok
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#1870 [18:25] <Marcin> just a sec
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#1872 [18:26] <Chromaryu> YURIMISTER: if your game is wrong purchased, you can refund to it.
#1873 [18:26] <YURIMISTER> Do you know if there is anyway to fix this problem?
#1874 [18:26] <Marcin> done
#1875 [18:26] <mattym> YURIMISTER, You will need to get a refund on the PC edition you purchased an extra copy of
#1876 [18:26] <mattym> ??> YURIMISTER account/refund
#1877 [18:26] <Absol> YURIMISTER: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#1878 [18:27] <Marcin> http://paste.ubuntu.com/14202926/
#1879 [18:27] <mattym> YURIMISTER, Then you will need to purchase it on the WiiU, there is no way to transfer it directly
#1880 [18:27] <Chromaryu> ??> Marcin win/dxdiag
#1881 [18:27] <Absol> Marcin: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1882 [18:27] <Marcin> thx
#1883 [18:27] <mattym> Marcin, In addition, we do not help with old versions or modded versions in this chat
#1884 [18:27] <YURIMISTER> Thank you. Okay. You have been very helpfull. Mery Chrsitmas or Happy holidays which ever you preffer :)
#1885 [18:28] <Chromaryu> :)
#1886 [18:28] <DeafieGamer> We prefered Happy Holidays
#1887 [18:28] <mattym> Marcin, Please make sure you get the same error on an unmodified current version of the game
#1888 [18:28] <Chromaryu> lol.
#1889 [18:28] <mattym> There are no other holidays left, Merry Christmas is fine
#1890 [18:28] <Chromaryu> ^
#1891 [18:28] <Marcin> ok i`ll check
#1892 [18:29] <Chromaryu> truly are, I am in Winter vacation...
#1893 [18:29] <webrosc> its christmas time, so its merry christmas,
#1894 [18:29] <Chromaryu> yeah
#1895 [18:29] <webrosc> 25 dec is celebrating the birth of that lil baby
#1896 [18:29] <Chromaryu> Again, Merry Christmas!
#1897 [18:29] * webrosc isn't even religious
#1897 [18:31] <DeafieGamer> Happy Holidays covers Jan 1st...
#1898 [18:31] <mattym> Thats next years problem
#1899 [18:31] <webrosc> happy holidays was used by people who didn't want to 'offend' none christians
#1900 [18:32] <webrosc> atleast is it here
#1901 [18:32] <Chromaryu> heh yeh.
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#1904 [18:34] <Kellen> How do you update your graphic drivers?
#1905 [18:35] <mattym> Kellen, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1906 [18:36] <Kellen> No not yet. Im doing it now
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#1908 [18:39] <Kellen> ------------------ System Information ------------------ Time of this report: 12/24/2015, 18:34:48 Machine name: HP6730B Operating System: Windows 10 Pro 64-bit (10.0, Build 10586) (10586.th2_release.151121-2308) Language: English (Regional Setting: English) System Manufacturer: Hewlett-Packard System Model: HP Compaq 6730b (KS178UT#ABA) BIOS:
#1909 [18:40] <webrosc> Kellen, use paste.ubuntu.com to link us the log
#1910 [18:40] <Kellen> Okay
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#1912 [18:43] <_Celi_Cat_> i have a problem with my graphic drivers http://paste.ubuntu.com/14202982/
#1913 [18:44] <Kellen> http://paste.ubuntu.com/14203018/
#1914 [18:44] <mattym> _Celi_Cat_, One moment
#1915 [18:45] <webrosc> Kellen, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#1916 [18:46] <mattym> _Celi_Cat_, Download then Install the file from here http://www.geforce.com/drivers/results/96883
#1917 [18:46] <Kellen> I can't upgrade my graphics hardware? How do you do you upgrade it?
#1918 [18:47] <mattym> Kellen, As you have a laptop your choices are. Downgrade Windows, or buy/use a newer computer
#1919 [18:48] <_Celi_Cat_> ok i try it
#1920 [18:48] <Kellen> So I will have to download Windows 7 and take Window 10 off?
#1921 [18:48] <mattym> Kellen, Yes
#1922 [18:49] <mattym> Kellen, When did you do the Window s10 update?
#1923 [18:49] <webrosc> Kellen, when did you upgrade to windows 10?
#1924 [18:50] <Kellen> This is a used laptop so it came with Windows 10
#1925 [18:50] <webrosc> ah, then you will habve to install windows 7 from a disk and prob need to buy a key for it
#1926 [18:51] <mattym> ??> Kellen win/downgrade
#1927 [18:51] <Absol> Kellen: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1928 [18:51] <mattym> Kellen, You can check that ^
#1929 [18:51] <mattym> Kellen, If you dont have the option tho, you will need to manually reinstall Windows 7 on your own
#1930 [18:52] <Kellen> Alright okay thank you for the help :)
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#1942 [19:03] <oscar12> i need help to play minecraft, when i press play it says i need to update some graphic drivers and idk how to do this
#1943 [19:03] <mattym> oscar12, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1944 [19:03] <oscar12> http://paste.ubuntu.com/14203042/
#1945 [19:04] <oscar12> i think thats it
#1946 [19:04] <mattym> oscar12, One moment
#1947 [19:04] <oscar12> k thnx
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#1949 [19:07] <mattym> oscar12, There are no drivers for your hardware on Windows 8.1, You can attempt to use the Windows 8 drivers by Downloading and Installing the Catalyst Software Suite from here http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%208%20-%2064
#1950 [19:07] <mattym> oscar12, If you cannot install them normally, then you will need to research how to do it manually. And if that does not work, consider getting new graphics hardware.
#1951 [19:09] <oscar12> im downloading it know , mattym, ill tell if it works or not
#1952 [19:10] <mattym> oscar12, No need to tell me, you have the instructions, that is all I can do for you
#1953 [19:10] <oscar12> oh ok well thnx for the help my friend :)
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#1970 [19:48] <TVO10> my pixels are outdated and need an upgrade for minecraft. help!
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#1972 [19:49] <TVO10> I have an Dell with Intel and cant update
#1973 [19:49] <webrosc> you have a dxdiag log link?
#1974 [19:54] <TVO10> http://paste.ubuntu.com/14203219/
#1975 [19:55] <TVO10> thanks for any help
#1976 [19:55] <webrosc> i don't beleive your GPU is abvle to run minecraft
#1977 [19:56] <TVO10> thats horrible to hear
#1978 [19:56] <TVO10> my kid will die
#1979 [19:56] <TVO10> not really, but you know
#1980 [19:57] * marcosmessias [marcosmessias@notlogged] has joined #minecrafthelp
#1981 [19:57] <marcosmessias> ok
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#1983 [19:59] <TVO10> is there really not an update for this?
#1984 [19:59] <webrosc> TVO10, the GPU in your computer is too old for windows 7, and doubtfully able to run minecraft, so you could go back to vista/xp and try to find the drivers, or get a new computer
#1985 [20:05] * mymikey [mymikey@notlogged] has joined #minecrafthelp
#1986 [20:06] <mymikey> i am unable to download my prepaid minecraft game. the account says to its been redeemed and to go to the account overview page. the site does not let me to go the account overview page. what do i do?
#1987 [20:07] <mattym> mymikey, Did you complete the purchase/redemtion and all the confirmations?
#1988 [20:07] <mattym> mymikey, In other words have you made an account and set up your username already?
#1989 [20:08] <mymikey> yes
#1990 [20:08] <mattym> mymikey, Then just download it at minecraft.net/download
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#1996 [20:22] <blueninja> crash lack of updated graphics error but I have an up to date graphics drive and still getting the crash. I don't get it
#1997 [20:22] <mattym> blueninja, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1998 [20:23] <blueninja> where do i get that
#1999 [20:24] <mattym> ??> blueninja win/dxdiag
#2000 [20:24] <Absol> blueninja: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#2003 [20:27] <Sanarma> i need help
#2004 [20:27] <Munkee2208> I'm looking for someone to help with "pixel format not accelerated" error message. I have searched Intel's driver update website and it detects that the drivers are up to date. I have pasted the link to the dxdiag report but now am not sure what to do. This is for my son for Christmas.
#2005 [20:27] <blueninja> http://paste.ubuntu.com/14203439/
#2006 [20:27] <mattym> Munkee2208, Please post the link to the dxdiag report
#2007 [20:28] <Munkee2208> http://paste.ubuntu.com/14203394/
#2008 [20:28] <Sanarma> http://paste.ubuntu.com/14203212/
#2009 [20:28] <Munkee2208> thank you
#2010 [20:28] <mattym> blueninja, Thats not a full report. please make sure to copy it all to the paste site
#2011 [20:28] <mattym> Munkee2208, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#2012 [20:29] <mattym> Sanarma, Can i get a copy of the crash log you get via the paste site link
#2013 [20:29] <Munkee2208> How would I go about returning to
#2014 [20:29] <Munkee2208> Windows 7
#2015 [20:29] <Munkee2208> sorry
#2016 [20:29] <blueninja> sorry http://paste.ubuntu.com/14203449/
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#2018 [20:29] <Sanarma> ok
#2019 [20:29] <mattym> Munkee2208, When did you do the Win 10 update?
#2020 [20:29] <mattym> blueninja, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#2021 [20:29] <Munkee2208> Probably less than a month ago
#2022 [20:30] <blueninja> kk thanks
#2023 [20:30] <mattym> Munkee2208, To downgrade from Windows 10 back to your previous version of Windows (Only if you updated to Windows 10 within the last 30 days), see the info here http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#2025 [20:30] <mattym> Munkee2208, If you dont have that option, you will need to manually reisntall Windows 7
#2026 [20:30] <Munkee2208> Thank you mattym, I will try it and let you know.
#2027 [20:31] <Sanarma> http://paste.ubuntu.com/14203463/
#2028 [20:31] <mattym> Sanarma, Ok one moment
#2029 [20:32] <mattym> Sanarma, Download then Install the file from this page https://downloadcenter.intel.com/download/18228/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-64-exe-
#2030 [20:32] <Sanarma> ok on minute
#2031 [20:33] <mattym> Sanarma, However, even after that, you will likely not be able to run above version 1.7.2 of Minecraft
#2032 [20:36] <Sanarma> your right i still cant run the game
#2033 [20:37] <mattym> Sanarma, After you installed the driver, did it ask you to restart?
#2034 [20:37] <Sanarma> no
#2035 [20:37] <mattym> Sanarma, Did you finish installing the driver?
#2036 [20:38] <Sanarma> i think so let me double check
#2037 [20:39] <mattym> Sanarma, If you finished installing it, it should have asked you to restart the computer which you need to do. After the restart, Minecraft should either work, or give you a different crash log
#2038 [20:39] <Sanarma> ok ill start again and try that
#2039 [20:41] * Mackaelroni [Mackaelroni@notlogged] has joined #minecrafthelp
#2040 [20:42] <Mackaelroni> every time i load minecraft and try to play its say something about java runtime fatal error or something like that any help
#2041 [20:42] <mattym> ??> Mackaelroni launcher/crash-log
#2042 [20:42] <Absol> Mackaelroni: We need to see your crash log, which appears after a crash.
#2043 [20:42] <Absol> Mackaelroni: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2044 [20:44] <Mackaelroni> first can i even run the game http://paste.ubuntu.com/14203494/
#2045 [20:44] <mattym> Mackaelroni, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#2046 [20:46] <Mackaelroni> ok thanks for the help
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#2053 [20:51] <Sanarma> mattym, the mojang logo came up this time but it still crashed
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#2056 [20:52] <Sanarma> i need help
#2057 [20:53] <mattym> Sanarma, Can you get me the new crash log
#2058 [20:53] <mattym> via the paste site again
#2059 [20:53] <Sanarma> yes
#2060 [20:55] <Sanarma> http://paste.ubuntu.com/14203555/
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#2062 [20:55] <Kylantis> http://paste.ubuntu.com/14203556/
#2063 [20:55] <Kylantis> please help
#2064 [20:56] <mattym> Sanarma, Its only showing the launcher log now, not a full crash report?
#2065 [20:56] <mattym> Kylantis, That computer does not meet the minimum requirements for the game
#2066 [20:57] * Munkee2208 [Munkee2208@notlogged] has quit. (Ping timeout: 204 seconds)
#2067 [20:57] <Sanarma> sorry how about this one? http://paste.ubuntu.com/14203570/
#2068 [20:58] <Kylantis> so what do i have to do? \
#2069 [20:58] <mattym> Sanarma, Yeah, thats what i thought earlier
#2070 [20:58] <mattym> ??> Sanarma gpu/intel/ig4
#2071 [20:58] <Absol> Sanarma: The Intel 4 Series (and older) video cards are unable to play 1.7.4 and future versions of Minecraft. You will need to buy a new video card or computer to play new versions.
#2072 [20:58] <Absol> Sanarma: For now, you can still play 1.7.2 or older versions of the game. See ?? launcher/change-version
#2073 [20:58] <mattym> Kylantis, YOu would need much newer graphics hardware
#2074 [20:58] <Sanarma> ok that good enough for me thank you
#2075 [20:59] <Kylantis> what is that?
#2076 [20:59] <mattym> Kylantis, Probably better/faster CPU as well
#2077 [20:59] <mattym> Kylantis, And if you need to replace both of those, that likely means you will need to replace the whole thing
#2078 [20:59] <Kylantis> I'm so lost lol . Im a med studnent so i know bodies not computers lol \
#2079 [20:59] <Kylantis> so a new computer?
#2080 [21:00] <mattym> Kylantis, That would honsetly be your best option at this point
#2081 [21:00] <Kylantis> ours is newly built
#2082 [21:00] <Kylantis> should i upgrade to windows 10 /
#2083 [21:00] <Kylantis> ? *
#2084 [21:00] <mattym> Kylantis, No
#2085 [21:00] <webrosc> newly built with old hardware
#2086 [21:00] <mattym> Kylantis, And it may be newly built, but with very old hardware
#2087 [21:01] <webrosc> like saying my car is slow, i just built it using parts from a model t
#2088 [21:01] <Kylantis> so theres so other way, besides getting a new computer?
#2089 [21:01] <mattym> Kylantis, With the parts that computer needs, you will be replacing more than you are keeping
#2090 [21:02] <mattym> Kylantis, So yes a new computer, and i mean an actually new one, not a newly purchased old one
#2091 [21:02] <Kylantis> so if i upgrade to windows 10 it wont work?
#2092 [21:02] <mattym> Kylantis, Your computer may, but Minecraft wont
#2093 [21:02] <webrosc> its the hardware not the software thats the issue
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#2096 [21:08] <Unikitty16> Hi minecraft will not load and i don't know the reason why but I have the crash file
#2097 [21:12] <mattym> ??> Unikitty16 paste
#2098 [21:12] <Absol> Unikitty16: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2099 [21:12] <mattym> Unikitty16, Make sure you follow the instructions Absol sent in order to get us the crash
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#2105 [21:15] <Vounknown> Since I downloaded windows 10 I have not been ablt to play minecraft. I followed the instruction on updating drivers and so on but it still did not fix the problem. How can I fix this?
#2106 [21:16] <Vounknown> http://paste.ubuntu.com/14203622/
#2107 [21:16] <webrosc> Vounknown, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#2108 [21:17] <Vounknown> how to downgrade back to windows 7?
#2109 [21:17] <webrosc> ??> Vounknown win/downgrade
#2110 [21:17] <Absol> Vounknown: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#2112 [21:18] <Vounknown> Thank you guys hopefully it works and my son and get off my back lol.
#2113 [21:18] <as> hey
#2114 [21:19] <as> i have a minecraft account but i forgot what email i used to register it what do?
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#2127 [21:34] <Guest56222> Trying to purchase minecraft for pc download and keep getting an error message when i try to pay. Any ideas?
#2128 [21:36] <FunnehFox> Maybe your pin is wrong, guest56222
#2129 [21:37] <Guest56222> No pin. It's just asking for the zip. 3 different cards have failed. Maybe the system is overtaxed?
#2130 [21:38] <FunnehFox> I'm not sure...
#2131 [21:38] <webrosc> Guest56222, contact your bank, make sure they are allowing the international transaction
#2132 [21:38] <FunnehFox> Like your zipcode>
#2133 [21:38] <Guest56222> Yeah. Thanks. Out.
#2134 [21:38] <FunnehFox> Does anybody know what to do when minecraft says my graphics drivers are missing? I have been to the website and followed the instructions but it won't work... http://paste.ubuntu.com/12345678/
#2135 [21:38] <FunnehFox> Does anybody know what to do when minecraft says my graphics drivers are missing? I have been to the website and followed the instructions but it won't work... http://paste.ubuntu.com/12345678/
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#2137 [21:39] <webrosc> ??> FunnehFox mods
#2138 [21:39] <Absol> FunnehFox: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2139 [21:39] <Absol> FunnehFox: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2140 [21:40] <webrosc> FunnehFox, thats also a spigot config, not a crash
#2141 [21:40] <FunnehFox> I don't have any mods...I literally just got this computer and downloaded mc
#2142 [21:40] <FunnehFox> Should I try downloading again?
#2143 [21:41] <webrosc> FunnehFox, they why did you post a link to a spigot config file?
#2144 [21:41] <FunnehFox> Because the help website told me to come here and paste that...
#2145 [21:41] <FunnehFox> Just followin directions
#2146 [21:41] <webrosc> FunnehFox, they why did you post a link to a spigot config file?
#2147 [21:41] <webrosc> what does the spigot file have to do with anything?
#2148 [21:42] <FunnehFox> I dunno, that's why I'm here
#2149 [21:42] <webrosc> you posted it, so you know why you have it
#2150 [21:43] <FunnehFox> No I don't. I was doing what the official help site told me to
#2151 [21:43] <webrosc> do you have a spigot issue, or another issue?
#2152 [21:43] <FunnehFox> Is spigot mods? I'm sorry...new to this whole thing
#2153 [21:43] <webrosc> FunnehFox, oh i see, you didn't follow the instructions, you posted the example link, not your link
#2154 [21:44] <FunnehFox> OOhhhhh XD woops
#2155 [21:44] <FunnehFox> I guess I opened the wrong document
#2156 [21:44] <webrosc> no you posted the example paste.ununtu.com link not your link
#2157 [21:45] <webrosc> you posted paste.ubuntu.com/12345678 which is what the instruction you read gives as an example
#2158 [21:45] <FunnehFox> Yeah, I had several tabs open, I must have copied the wrong one, uno momento
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#2160 [21:46] <FunnehFox> Here's mine http://paste.ubuntu.com/14203794/
#2161 [21:47] <webrosc> Unfortunately your graphics hardware is not supported on Windows 8/8.1, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#2162 [21:47] <FunnehFox> Ah, great, thanks.
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#2167 [21:53] <LexxBall> Mojang keeps saying my password is wrong even after I reset it 3 times.
#2168 [21:53] <LexxBall> It's really frustrating.
#2169 [21:54] <webrosc> ??> LexxBall login/throttle
#2170 [21:54] <Absol> LexxBall: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2171 [21:54] <Absol> LexxBall: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2172 [21:54] <LexxBall> Are you serious?
#2173 [21:55] <LexxBall> I know for sure my password wasn't wrong though.
#2174 [21:56] <webrosc> wait 3 hours, reset password and try again
#2175 [21:56] <LexxBall> K.
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#2180 [22:06] <Ever_So_Nitro> Hello, I'm having issues with starting Minecraft. Every time I try to start it from the launcher, it crashes, and I'm hit with a "Pixel format not accelerated" error. I've tried updating my graphics drivers, but that isn't working. Here's my DxDiag report http://paste.ubuntu.com/14203875/
#2181 [22:09] <lizzy17soccer> Every time I try to run minecraft it just crashes and says I need to check my computer graphics. Here's my Dxdaig report http://paste.ubuntu.com/14203862/
#2182 [22:12] <lizzy17soccer> Ever_So_Nitro your minecraft is not working beacause windows 10 is not yet compatiable with minecraft. Thay are working on getting it updated for windows 10, but i believe there is a beta version
#2183 [22:13] <Lord_Ralex> lizzy17soccer, that is not correct
#2184 [22:13] <Lord_Ralex> The original game works just fine on Windows 10, assuming your hardware supports Windows 10 correctly.
#2185 [22:13] <Lord_Ralex> The "beta" game that is Window 10 Edition is simply another version of the game made exclusively for Windows 10.
#2186 [22:14] <Ever_So_Nitro> I've been able to play Minecraft before when I had windows 10 on this laptop the first time (I've had to do a factory reset and reupdate since then)
#2187 [22:14] <Ever_So_Nitro> I've been able to play Minecraft before when I had windows 10 on this laptop the first time (I've had to do a factory reset and reupdate since then)
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#2189 [22:15] <webrosc> Ever_So_Nitro, download the minecraft.msi from minecraft.net and run/install that, then use the shortcut it makes to play minecraft
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#2195 [22:33] <Guest4279> I have pocket addition on my android device and everything seems to be working ok but it wont let me open chests or use any of the crafting tables or anything when i click on them it just tries to hit it instead of opening it
#2196 [22:35] <Guest4279> Anyone know how to fix this or if im doing it wrong
#2197 [22:37] <Guest4279> Someone reply so i know my messages are being seen
#2198 [22:37] <Guest4279> Someone reply so i know my messages are being seen
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#2201 [22:40] <Cain> Anyone home
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#2204 [22:46] <me> Minecraft won't load. It says to update my driver. There are no updates available. Here is the link to my DxDiag report: http://paste.ubuntu.com/14204063/ Please help
#2205 [22:47] <webrosc> me, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#2206 [22:48] <me> It crashes, not "it doesn't load". It crashes
#2207 [22:48] <me> thank you
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#2209 [22:48] <webrosc> Guest92980, we don't really have much pocket edition knowledge here, maybe try asking on the forums here http://www.minecraftforum.net/forums/support/minecraft-pocket-edition-support
#2210 [22:48] <me> bye'
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#2216 [23:10] <gammbros> minecraft wont start because it says i might neeed to update drivers
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#2222 [23:13] <wewq> plz help
#2223 [23:14] <gammbros> can someone help
#2224 [23:18] <gammbros> Minecraft wont start because it says i have to update drivers
#2225 [23:18] <webrosc> gammbros, you have a dxdiag log link?
#2226 [23:19] <gammbros> http://paste.ubuntu.com/14204175/
#2227 [23:19] <gammbros> this
#2228 [23:19] <wewq> plz help me javanullpontiers not join ay serer\
#2229 [23:19] <webrosc> gammbros, donwload and install the minecraft.msi from minecraft.net, use the shortcut it makes to run minecraft
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#2231 [23:20] <webrosc> wewq, what is the EXACT error you get?
#2232 [23:20] <wewq> not server
#2233 [23:20] <wewq> the im not join any join prot in any freinds
#2234 [23:20] <webrosc> wewq, what is the EXACT error you get?
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#2237 [23:21] <wewq> enternal expention
#2238 [23:22] <steven> ineed help as specific as possible
#2239 [23:22] <gammbros> thanks bra
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#2247 [23:48] <gammbros> after i quit minecraft and logged back in it says the same thing
#2248 [23:51] <gammbros> can someone help
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#2250 [23:52] <Rexie> I bought a 2nd Mojang license for Minecraft so my 2 kids (6 & 8) could play together
#2251 [23:53] <Rexie> Each time I try to launch the newly downloaded profile, there are errors
#2252 [23:55] <gammbros> anyone who could help
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