#MinecraftHelp > 2016-01-06
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#18 [01:56] <Zetos> I need intel acelerator or something like that for that shity laptop http://paste.ubuntu.com/14418277/
#19 [01:56] <Absol> Zetos: Please keep it civil
#20 [01:56] <Zetos> Ok,sorry.
#21 [01:56] <Zetos> Andrio?
#22 [01:57] <Zetos> You halped me twice, and u already give me that link to download
#23 [01:57] <Zetos> I see u there
#24 [01:57] <Zetos> PLz
#25 [01:58] <Zetos> Is someone here?
#26 [01:58] <Zetos> WHY THE FUCK the is #minecrafthelp when no ones help!
#27 [01:58] * Absol kicked Zetos from #minecrafthelp (Reason: etos :Keep it civilized, you are just a human)
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#29 [01:59] <Zetos> Andrio i just need intel acelerator or something like that for this laptop Mobile Intel(R) 45 Express Chipset Family
#30 [01:59] <Zetos> shit
#31 [01:59] * Absol kicked Zetos from #minecrafthelp (Reason: etos :Keep it civilized, you are just a human)
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#33 [01:59] <Zetos> Andrio i need help http://paste.ubuntu.com/14418277/
#34 [02:00] <Zetos> Minecraft crash when i press play
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#37 [02:01] <Zetos> Hello, i need intel ''something'' for http://paste.ubuntu.com/14418277/
#38 [02:03] <Zetos> Is that #minecraftHELP or #getthefvckoutofhere
#39 [02:04] <Zetos> I am still waiting
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#41 [02:05] <Zetos> OK, u ignore me so i will find it by mu own u freaks
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#43 [02:09] <Zetos> ANDRIO!
#44 [02:10] <X_> so when i try to join a server with a ip address given to me, it says connection refused and the server will have cannot connect under it
#45 [02:10] <Zetos> No one help here
#46 [02:10] <X_> ;-;
#47 [02:10] <Zetos> I am waiting here 30 mins for answer
#48 [02:10] <X_> XD
#49 [02:11] <Zetos> Andrio always help me but now he is fvck up
#50 [02:11] <X_> lol
#51 [02:11] <X_> ask extreme
#52 [02:12] <Zetos> I tried everything
#53 [02:12] <X_> whats your problem
#54 [02:13] <Zetos> I need intel graphic driver acelerator for this Mobile Intel(R) 4 Series Express Chipset Family
#55 [02:13] <X_> well you lost me
#56 [02:13] <X_> XD
#57 [02:13] <Zetos> Or this i dont event know http://paste.ubuntu.com/14418277/
#58 [02:13] <X_> LOL
#59 [02:14] <X_> sorry dude good luck on that
#60 [02:14] <Zetos> If andrio will be here he will give me download link just like that
#61 [02:15] <X_> ;o
#62 [02:15] <X_> come andrio come
#63 [02:15] <Zetos> U can see his nick on right +Andrio
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#65 [02:15] <Zetos> But i huest is offline
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#68 [02:17] <Zetos> Is someone even heling here?
#69 [02:18] <Zetos> am i dump or it really says #minecraftHELP
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#72 [02:26] <Zetos> I need graphics driver acelerator or something like that for http://paste.ubuntu.com/14418277/
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#74 [02:29] <Andrio> Zetos: https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#75 [02:31] * Crystal|AFK is now known as CrystalMare
#76 [02:32] <Zetos> THanks
#77 [02:32] <Zetos> FInaly
#78 [02:32] <Zetos> Aster 1 hour
#79 [02:32] <Andrio> I count 37 minutes.
#80 [02:32] <Andrio> also I was away.
#81 [02:32] <Zetos> Its almost the same :P
#82 [02:33] <Zetos> Ok i need go to school bye ans thanks again
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#84 [02:34] <Andrio> o/
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#96 [03:17] <andrei> buana'
#97 [03:17] <andrei> vreau sa joc minecraft dar nu stiu cum
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#103 [03:29] <X_> HELLO
#104 [03:29] <X_> hello
#105 [03:29] <X_> hello
#106 [03:29] <X_> anyone
#107 [03:29] <X_> answer me you lil betches
#108 [03:30] <Andrio> Rude
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#119 [03:51] <Sebia> anyone?
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#124 [03:54] <SrPrawn> I'm having trouble logging in to my account Mojang, even putting my username in Minecraft will not let me change your password.
#125 [03:55] <SrPrawn> I´m spanish, sorry for my english
#126 [03:55] <Andrio> SrPrawn, what's your Minecraft username?
#127 [03:55] <SrPrawn> SrPrawn
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#129 [03:56] <SrPrawn> But my firt username is SrPrawn001
#130 [03:56] <Andrio> Go here to change your password: https://account.mojang.com/password
#131 [03:57] <Andrio> reset you password, rather.
#132 [03:57] <Andrio> do you know what your password should be?
#133 [04:00] <SrPrawn> yes
#134 [04:00] <SrPrawn> I reset my password now but no loggin
#135 [04:01] <SrPrawn> the problem I think is the emails
#136 [04:01] <Andrio> Was it reset successfully?
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#138 [04:06] <SrPrawn> If you've changed the password successfully but on entering Mojang tells me: unknow addess or e-mail password
#139 [04:06] <Andrio> ??> SrPrawn login/throttle
#140 [04:06] <Absol> SrPrawn: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#141 [04:06] <Absol> SrPrawn: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#142 [04:10] <SrPrawn> Absol now tells me there is a mistake with my username even so I hope to check in later?
#143 [04:11] <Andrio> You shouldn't be entering your username to log in.
#144 [04:11] <Andrio> You should be using your email address.
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#146 [04:14] <SrPrawn> Ok, but I get an error while having the changed password
#147 [04:17] <SrPrawn> By the way, thank you very much for the help
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#150 [04:30] <cruzin23> I have recently installed windows 10 and I receive an error when trying to load minecraft saying that my graphic driversare outdated. I have checked to make sure there are no updates and nonare available
#151 [04:30] <cruzin23> http://paste.ubuntu.com/14418912/
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#157 [04:39] <siljaaw> Im trying to log in to my minecraft in minecraft laucher, but it says that my password or username is incorrect? Whay should i do?
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#165 [04:45] <cruzin23> Is anyone able to help?
#166 [04:45] <cruzin23> Is anyone able to help?
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#169 [04:47] <lol100> hej
#170 [04:48] <lol100> lubicie w dupe
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#178 [05:15] <Sebia> i need help
#179 [05:15] <Sebia> i have fatal error
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#188 [05:43] <shadowmaster422> http://paste.ubuntu.com/14419350/
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#194 [05:58] <ctrlaltdelza> hi
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#197 [05:58] <ctrlaltdelza> pls can i get the link to downgrade back to windows 7
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#203 [06:10] <_Sonic_> I read the article about outdated driver and nvidia site told me to download java latest version so i did,i verified the download but i am going again to nvidia site for scan and it says again to download java latest version which is downloaded
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#209 [06:23] <Menomenta> Have you tried turning it on and off again?
#210 [06:23] <_Sonic_> yea
#211 [06:23] <_Sonic_> nothing
#212 [06:23] <Menomenta> Which driver/OS?
#213 [06:24] <_Sonic_> nvidia GeForce 8600 GT
#214 [06:26] <_Sonic_> m just going for scan in nvidias site to see if i have probs cuz minecraft is not opening and yesterday i did format so i downloaded java latest version and it says again to download it
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#219 [06:30] <DirtyPigs> So i just downgraded my windows from windows 8.1 to windows 7 because i didn't like windows 8.1 and i re-installed minecraft now i get the message: Pixel format not accelerated. Everytime i try to run minecraft! Here is a link to my dxdiag: http://paste.ubuntu.com/14419607/
#220 [06:32] <DirtyPigs> I also have my graphic card updated all the way and i didn't have any problems when i was on windows 8.1!
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#225 [06:35] <DirtyPigs> Here is a picture of what it says http://prntscr.com/9mqqp5
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#229 [06:45] <RoosjeNL> hello umhh i dont know how i my driver update but my driver is up-to-date
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#244 [06:56] <shadowmaster422> http://paste.ubuntu.com/14419350/
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#246 [06:57] <shadowmaster422> minecraft don't work
#247 [06:58] <GreyVulpine> shadowmaster422 - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#248 [07:00] <shadowmaster422> but if i do that nothing works again
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#252 [07:01] <GreyVulpine> shadowmaster422 - As it currently stands, minecraft will not work on that computer
#253 [07:02] <shadowmaster422> but it works last week
#254 [07:03] <GreyVulpine> It may have, but it does not now, and there's nothing we can do to help you.
#255 [07:03] <shadowmaster422> okay but thanks for the help
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#259 [07:12] <ShinobiFX> Minecraft is not working because : java.lang.NullPointerException:group . What can i do ß
#260 [07:12] <ShinobiFX> ß*
#261 [07:12] <ShinobiFX> ?*
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#267 [07:18] <Zak74> Bonjour, mon Minecraft ne veut pas se lancer, et je n'arrive pas a trouver pourquoi, lien du rapport DxDiag. : http://paste.ubuntu.com/14419898/
#268 [07:19] <kevopanda997> Morning! I just downloaded Minecraft 5 minutes ago, but when I pressed "Play" it says that my graphics is too "weak"... I tried to download all the things that the guide said to me, but i have the same problem... Can anyone help me?
#269 [07:19] <kevopanda997> p.s. sorry for my english
#270 [07:19] <ShinobiFX> Minecraft is not working because : java.lang.NullPointerException:group . What can i do ?
#271 [07:22] <Zak74> Hello, my Minecraft is not running, and I'm not going to find out why the DxDiag report link . : http://paste.ubuntu.com/14419898/ sorry for my english
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#274 [07:25] <frixelcriss25> help
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#284 [07:33] <Jolo_Hr> Hello. I have a problem with instaling minecraft. i have windows 8 and get the code 2503 and 2502 and i cant install
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#287 [07:36] <Andrio> Zak74, your graphics controller isn't supported on Windows 8; you'll need to downgrade Windows or use a newer PC.
#288 [07:37] <Jolo_Hr> this pc was delivered with windows 8
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#292 [07:46] <Toadroller> so my account has been stolen, help
#293 [07:48] <Toadroller> my account name has been migrated it says but i have never done that and when i try to reset my pasword it says my account name does not exist
#294 [07:49] <Andrio> ??> Toadroller account/hacked
#295 [07:49] <Absol> Toadroller: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#296 [07:49] <Absol> Toadroller: Note: If you have to contact Mojang, do not forget to include your transaction ID!
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#300 [07:52] <Toadroller> what is a transaction id? i have an old minecraft account
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#303 [07:53] <Toadroller> and i have tryed everything it says i shuld do on the suport pager
#304 [07:53] <Andrio> It should be on your receipt.
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#307 [07:54] <WaterPikachu> Hello when i try to get on Minecraft it lets it load then it opens it back up and it says theres a problem and i need to go to this web site so i did i did everything it told me to do i did the
#308 [07:55] <Toadroller> ok i ahve my id but i also suspect that the person that stole my account have changed name and migrated it to his/hers email
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#312 [07:57] <OstrichBunny> Hi, theres an internet censoring software on my wifi. Because of this I can only play in offline mode and whenever I go into a server it says the authentication servers are down for maintenance. What are the URL's I would have to get unblocked to fix this problem? Thanks :^)
#313 [07:59] <GreyVulpine> http://s3.amazonaws.com/* -- *.mojang.com/* -- *.minecraft.net/*
#314 [07:59] <GreyVulpine> http://s3.amazonaws.com/* -- *.mojang.com/* -- *.minecraft.net/*
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#320 [08:08] <Toadroller> it feels like i can't get any help here
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#325 [08:11] <hollylolly523> Hi, my minecraft's been scting up for a while now and i don't get why,
#326 [08:11] <hollylolly523> java.io.IOException: Cannot run program "C:\Users\Hollie\AppData\Local\Microsoft\Windows\INetCache\IE\OKHBHYB8\runtime\jre-x64\1.8.0_66\bin\javaw.exe" (in directory "C:\Users\Hollie\AppData\Roaming\.minecraft"): CreateProcess error=2, The system cannot find the file specified at java.lang.ProcessBuilder.start(ProcessBuilder.java:1048) ~[?:1.8.0_25] at com.mojang.launcher.game.process.direct.DirectGameProcessFactory.startGame(DirectGameProcessFa
#327 [08:12] <hollylolly523> I get this error code, and I've tried installing an earlier java but it still doesn't seem to work even if i set the jave path to the earlier version
#328 [08:12] <hollylolly523> I'm on Windows 10
#329 [08:12] <GreyVulpine> hollylolly523 - Launch minecraft. Go to "edit profile", look down at the bottom, is the checkbox for "Executable" checked?
#330 [08:13] <hollylolly523> yeah
#331 [08:13] <GreyVulpine> Uncheck it. Save it, launch minecraft
#332 [08:14] <hollylolly523> ive tried that and it syas 'not responding'
#333 [08:14] <hollylolly523> it crashes
#334 [08:14] <GreyVulpine> hollylolly523 - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#335 [08:16] <hollylolly523> ok thanks
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#341 [08:21] <kralj> http://paste.ubuntu.com/14420361/
#342 [08:21] <kralj> can anybody help lease
#343 [08:21] <kralj> please*
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#350 [08:32] <AlanTID> Can somebody send me a link to minecraft support where i can sand them a message
#351 [08:32] <GreyVulpine> AlanTID - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#352 [08:32] <AlanTID> But how can i contact them
#353 [08:33] <AlanTID> because u i forgoten my email
#354 [08:33] <GreyVulpine> Through that form
#355 [08:34] <AlanTID> I dont know where in the forum
#356 [08:34] <GreyVulpine> Again, https://help.mojang.com/customer/portal/emails/new
#357 [08:35] <AlanTID> but it requires email which i forgot thats my problem
#358 [08:35] <GreyVulpine> Then leave the account email field blank, but make sure you have a valid contact email at which Mojang can contact you by
#359 [08:36] <AlanTID> ok
#360 [08:36] <AlanTID> thank you!!
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#366 [08:42] <AlanTID> How long will it take, them, to answer my question
#367 [08:42] <GreyVulpine> A few business days.
#368 [08:43] <AlanTID> Ok, thanks
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#372 [08:49] <_KKSD_> sup guys. i recently updated to windows 10, and of course, im crashing before i can even start the game. :/
#373 [08:51] <_KKSD_> ---> Pixel format not accelerated
#374 [08:52] <AlanTID> I had the same problem so I made this, http://www.minecraftforum.net/forums/support/unmodified-minecraft-client/2554077-opengl-error-windows-10
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#385 [09:01] * CrystalMare is now known as Crystal|AFK
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#389 [09:10] * Crystal|AFK is now known as CrystalMare
#390 [09:11] * cow [cow@notlogged] has joined #minecrafthelp
#391 [09:12] <cow> wheres the modding API?
#392 [09:12] * xmuntherhd [xmuntherhd@notlogged] has joined #minecrafthelp
#393 [09:12] * Verion [Verion@notlogged] has joined #minecrafthelp
#394 [09:13] <cow> somebody help me
#395 [09:13] <cow> wheres the modding API?
#396 [09:14] <Lord_Ralex> Nkt here.
#397 [09:14] <Lord_Ralex> not*
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#400 [09:15] <xmuntherhd_> i need help minecraft crashed because driver
#401 [09:15] <cow> no srsrly whre is it?
#402 [09:15] <Lord_Ralex> cow, it does not exist.
#403 [09:16] * xmuntherhd_ [xmuntherhd_@notlogged] has quit. (Client Quit)
#404 [09:16] <cow> thnx
#405 [09:16] <cow> thnx
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#410 [09:19] <xmuntherhd> can someone send me webchat website
#411 [09:19] <mr_os> i have crash
#412 [09:27] <mr_os> crash report
#413 [09:28] <mr_os> help
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#415 [09:28] * mr_os996 [mr_os996@notlogged] has joined #minecrafthelp
#416 [09:29] <mr_os996> the game has crashed
#417 [09:29] <mr_os996> is there anyone ?
#418 [09:29] <mr_os996> hello?
#419 [09:30] <mr_os996> help me
#420 [09:30] * mr_os996 [mr_os996@notlogged] has quit. (Client Quit)
#421 [09:30] * CrystalMare is now known as Crystal|AFK
#422 [09:30] * mr_os996 [mr_os996@notlogged] has joined #minecrafthelp
#423 [09:31] <mr_os996> the game has crashed
#424 [09:31] <mr_os996> -AuBot- help me
#425 [09:31] * Crystal|AFK is now known as CrystalMare
#426 [09:32] <mr_os996> my game have crashed
#427 [09:32] <mr_os996> any body can help me?
#428 [09:32] <mr_os996> hello?
#429 [09:33] * mr_os996 [mr_os996@notlogged] has joined #minecrafthelp
#430 [09:33] <mr_os996> can you help mr?
#431 [09:34] <mr_os996> help
#432 [09:34] * matheusvieira [matheusvieira@notlogged] has joined #minecrafthelp
#433 [09:34] <mr_os996> i need help
#434 [09:34] <mr_os996> can you help me?
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#437 [09:35] * mr_os996 [mr_os996@notlogged] has joined #minecrafthelp
#438 [09:35] <mr_os996> crash report
#439 [09:37] * mr_os996 [mr_os996@notlogged] has quit. (Client Quit)
#440 [09:37] * mr_os996 [mr_os996@notlogged] has joined #minecrafthelp
#441 [09:37] * mak534 [mak534@notlogged] has joined #minecrafthelp
#442 [09:37] <mr_os996> can you help me?
#443 [09:37] <mr_os996> mak534 help
#444 [09:38] <mr_os996> crash report
#445 [09:38] <mr_os996> my game has crashed
#446 [09:38] <mak534> gente meu amigo mandou eu estala um forge ai depois que eu estalei meu minecraft nao funciona mais alguem sabe como eu posso arruma
#447 [09:38] * houtenhek [houtenhek@notlogged] has joined #minecrafthelp
#448 [09:38] <mr_os996> english pls
#449 [09:39] <mak534> o que segnfica pls
#450 [09:39] <mr_os996> CRASH REPORT
#451 [09:39] <mak534> vc tem skype adiciona eu caduhd4
#452 [09:39] <mr_os996> <mak534> engelish pls
#453 [09:40] <mak534> fala no portugues
#454 [09:40] <mr_os996> help
#455 [09:40] <houtenhek> hello there i have problems with starting the game everytime the game stays on loading and not playing
#456 [09:40] <mak534> me ajudem
#457 [09:40] <mr_os996> i have a problem too
#458 [09:40] <mr_os996> there is no body can help us!
#459 [09:40] * mak534 [mak534@notlogged] has quit. (Client Quit)
#460 [09:41] <mr_os996> this is bad
#461 [09:41] * mr_os996 [mr_os996@notlogged] has quit. (Client Quit)
#462 [09:41] * mr_os996 [mr_os996@notlogged] has joined #minecrafthelp
#463 [09:42] <mr_os996> crash report
#464 [09:42] <mr_os996> i need help
#465 [09:42] <mr_os996> no one can help me
#466 [09:43] <mr_os996> why??
#467 [09:43] <mr_os996> why??
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#470 [09:45] <mr_os> how can i submit my report
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#472 [09:47] * TheLuzuRex777OMG [TheLuzuRex777OMG@notlogged] has joined #minecrafthelp
#473 [09:48] <mr_os> is there anyone can help me????
#474 [09:49] <mr_os> #minecrafthelp i need help
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#479 [09:50] <mr_os> help me!!!somebody!
#480 [09:50] <mr_os>
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#483 [09:53] <HappySauce> http://paste.ubuntu.com/14421142/
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#485 [09:53] <HappySauce> necesitoayuda con esto
#486 [09:54] <HappySauce> http://paste.ubuntu.com/14421142/
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#488 [09:56] <HappySauce> Hola, cuando trato de abrir minecratf me sale este crash report y aqui esta mi descripcion de dxdiag: http://paste.ubuntu.com/14421142/
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#493 [09:58] <CubeTheThird> HappySauce, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
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#498 [10:01] <clementjvdm> i downloaded windows 10 and minecraft doesn't work any more
#499 [10:01] <CubeTheThird> clementjvdm, what happens?
#500 [10:01] <clementjvdm> when i launch minecraft
#501 [10:01] <clementjvdm> and i press play
#502 [10:02] <clementjvdm> theres a problem and it doesn't work
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#506 [10:02] <CubeTheThird> clementjvdm, does it tell you to update video drivers?
#507 [10:02] <clementjvdm> ???
#508 [10:03] <CubeTheThird> clementjvdm, do you have a crash report?
#509 [10:03] <clementjvdm> ill tell you now
#510 [10:03] <clementjvdm> i launch
#511 [10:03] <clementjvdm> i press play
#512 [10:04] * breconsword [breconsword@notlogged] has joined #minecrafthelp
#513 [10:04] <clementjvdm> its :
#514 [10:05] <clementjvdm> were sorry but it seems like there was an error while trying to render aspects of the game
#515 [10:05] <CubeTheThird> clementjvdm, do you have a dxdiag report?
#516 [10:06] <clementjvdm> yes
#517 [10:06] <clementjvdm> are u here
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#519 [10:06] <CubeTheThird> clementjvdm, give a URL to your report here
#520 [10:06] <clementjvdm> ???
#521 [10:06] <clementjvdm> ok
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#524 [10:07] <clementjvdm> http://paste.ubuntu.com/14421209/
#525 [10:07] <clementjvdm> here it is
#526 [10:08] <CubeTheThird> clementjvdm, one moment
#527 [10:08] <clementjvdm> no problem
#528 [10:08] <CubeTheThird> clementjvdm, delete your minecraft launcher, and get the newer one from https://minecraft.net/download
#529 [10:09] <clementjvdm> ok ill try, thanks (=
#530 [10:09] <clementjvdm> by
#531 [10:10] <clementjvdm> and thanks for u help
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#535 [10:12] <mr_os> crash
#536 [10:13] * CrystalMare is now known as Crystal|AFK
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#540 [10:18] <caique> ghsdlyibjkkjioç
#541 [10:18] <caique> ta dando eerro pq
#542 [10:19] <vivux777> hi, please advise what to do. i have purchased mincraft for pc for my son, but when i have tried to lunch it it said pixel format not accelerated. i did tried to update drivers, but it's up to date. i have dxdig uploaded to http://paste.ubuntu.com/14421318/
#543 [10:19] <CubeTheThird> vivux777, one moment
#544 [10:20] <CubeTheThird> vivux777, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#545 [10:20] <caique> craftlandia
#546 [10:20] <vivux777> CubeTheThird ohh dear, but thank you for your help
#547 [10:20] <CubeTheThird> caique, you can purchase minecraft on minecraft.net/store
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#552 [10:22] <vivux777> <CubeTheThird> one more thing please, does windows xp would be good?
#553 [10:22] <CubeTheThird> vivux777, while it could work on windows xp, I can't recommend it because xp support was discontinued a few years ago
#554 [10:23] <vivux777> CubeTheThird thanks
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#556 [10:24] <Sebia> anyone?
#557 [10:25] * Sebia [Sebia@notlogged] has quit. (Client Quit)
#558 [10:25] <mr_os> i need help
#559 [10:25] <CubeTheThird> mr_os, what's the problem?
#560 [10:25] <mr_os> my game crashed
#561 [10:26] <CubeTheThird> mr_os, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#562 [10:26] <mr_os> ok
#563 [10:29] <mr_os> <CubeTheThird> thats my problem http://paste.ubuntu.com/14421480/
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#565 [10:29] <CubeTheThird> ??> mr_os mods
#566 [10:29] <Absol> mr_os: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#567 [10:29] <Absol> mr_os: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#568 [10:29] * KingGottKill [KingGottKill@notlogged] has joined #minecrafthelp
#569 [10:29] <Sebia> anyone?
#570 [10:29] <mr_os> <CubeTheThird> yes
#571 [10:30] <CubeTheThird> Sebia, do you need something..?
#572 [10:30] <CubeTheThird> mr_os, read what Absol said. We don't support mods here
#573 [10:30] <mr_os> oh!!sorry
#574 [10:30] <mr_os> so sorry
#575 [10:30] <Sebia> # # A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x0000000000000000, pid=3384, tid=3176
#576 [10:30] <Sebia> whats this?
#577 [10:30] <KingGottKill> http://paste.ubuntu.com/14421474/
#578 [10:30] <KingGottKill> what must i do?
#579 [10:30] <CubeTheThird> Sebia, paste the whole report onto http://paste.ubuntu.com and give the URL here.
#580 [10:30] <CubeTheThird> KingGottKill, one moment
#581 [10:31] <Sebia> http://paste.ubuntu.com/14421499/
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#583 [10:31] <CubeTheThird> Sebia, can you send a paste of this file: C:\Users\-\AppData\Roaming\.minecraft\hs_err_pid3384.log
#584 [10:32] <CubeTheThird> KingGottKill, download and install https://www.nvidia.com/download/driverResults.aspx/94794/en-us
#585 [10:33] <KingGottKill> ok
#586 [10:34] <Sebia> http://paste.ubuntu.com/14421528/ here
#587 [10:34] <CubeTheThird> Sebia, ok that appears to be an issue with your video drivers
#588 [10:34] <CubeTheThird> ??> Sebia win/dxdiag
#589 [10:34] <Absol> Sebia: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#590 [10:35] * maratik2008u [maratik2008u@notlogged] has joined #minecrafthelp
#591 [10:35] <Sebia> ??
#592 [10:36] <CubeTheThird> Sebia, do what Absol said
#593 [10:36] <maratik2008u> I don`t start game
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#595 [10:37] <maratik2008u> can you look at my launcher log to help me?
#596 [10:37] <maratik2008u> 18:31:29 INFO]: Deleting C:\Users\Maratik\AppData\Roaming\.minecraft\versions\1.8.9\1.8.9-natives-542924621736 [18:32:44 INFO]: Getting syncinfo for selected version [18:32:44 INFO]: Queueing library & version downloads [18:32:44 INFO]: Download job 'Version & Libraries' started (16 threads, 34 files) [18:32:44 INFO]: Attempting to download C:\Users\Maratik\AppData\Roaming\.minecraft\libraries\com\google\guava\guava\17.0\guava-17.0.jar for
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#599 [10:38] <Sebia> http://paste.ubuntu.com/14421581/
#600 [10:38] <Sebia> here
#601 [10:38] <CubeTheThird> maratik2008u, paste it onto http://paste.ubuntu.com and give the URL here.
#602 [10:38] <CubeTheThird> Sebia, one moment
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#604 [10:39] <SincererCoin7> how do i allocate ram to minecraft
#605 [10:39] <maratik2008u> done!
#606 [10:41] <CubeTheThird> Sebia, ok try download and install http://global-download.acer.com/GDFiles/Driver/VGA/VGA_AMD_13.201.1_W7x64_A.zip?acerid=635350319884815127&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE%20E1-572G&OS=711&LC=en&BC=ACER&SC=PA_6
#607 [10:41] <CubeTheThird> SincererCoin7, why do you need to allocate more?
#608 [10:41] <CubeTheThird> maratik2008u, give the link to your paste here
#609 [10:41] <Sebia> okay wait
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#611 [10:42] <SincererCoin7> Minecraft lags for me
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#613 [10:43] <CubeTheThird> SincererCoin7, RAM has very little to do with performance. In-game, hold f3+c until it makes a crash report
#614 [10:44] <lewisjs> Hi guys, Wondering if you could help. I had my minecraft account stole a week and a half ago (Email saying that email associated with the account was changed), Couldn't recover it so I went to the support pages there and then, But I haven't heard anything back - Not even an automated response
#615 [10:45] <CubeTheThird> lewisjs, you emailed mojang through the pages?
#616 [10:45] <lewisjs> Yeah
#617 [10:46] <Sebia> installed
#618 [10:46] <SincererCoin7> i have done the crash report, what do i do now??
#619 [10:46] <Sebia> its done?
#620 [10:46] <CubeTheThird> lewisjs, then I recommend you wait for response. They were out of office for part of the holidays, and they always get more emails at this time of year too
#621 [10:46] <CubeTheThird> SincererCoin7, copy the report onto http://paste.ubuntu.com and give the URL here.
#622 [10:46] <CubeTheThird> Sebia, ok reboot your computer and try the game again
#623 [10:47] <Sebia> okay
#624 [10:47] <lewisjs> Fair enough. Typical that the first time I want to play it in three years is the same time the account gets stolen :/
#625 [10:47] <lewisjs> Thanks!
#626 [10:48] <maratik2008u> http://paste.ubuntu.com/14421667/plain/
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#628 [10:48] <Sebia_> still crashed
#629 [10:49] <SincererCoin7> http://paste.ubuntu.com/14421674/
#630 [10:49] <CubeTheThird> Sebia_, hmm can you make a new dxdiag report?
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#632 [10:50] <CubeTheThird> SincererCoin7, do you get lag without mods?
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#634 [10:50] <CubeTheThird> maratik2008u, in the launcher, click Edit Profile, then Uncheck the Executable box
#635 [10:50] <SincererCoin7> No, just with mods
#636 [10:51] <CubeTheThird> SincererCoin7, then we cannot help you
#637 [10:51] <Sebia_> http://paste.ubuntu.com/14421690/
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#640 [10:52] <CubeTheThird> Sebia_, one sec
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#642 [10:52] <maratik2008u> thank you very much!
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#644 [10:53] <CubeTheThird> Sebia_, ok try updating your intel drivers with win 64 exe: https://downloadcenter.intel.com/download/25588/Intel-Graphics-Driver-for-Windows-7-8-1-15-36-28-4332-
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#652 [11:00] <batuhan> Hello
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#654 [11:01] <batuhan> I don't know where i could poste my dxdiag link
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#658 [11:02] <batuhan_> I don't know where i could poste my dxdiag link
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#660 [11:03] <batuhan_> Where i must post my dxdiag link
#661 [11:04] <S0IP> my pixel format is not accelerated, what can I do
#662 [11:04] <S0IP> http://paste.ubuntu.com/14421785/
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#665 [11:06] <Sebia> still crashed.. fk
#666 [11:06] <batuhan_> http://paste.ubuntu.com/14421774/ my mc ist crashing all the time
#667 [11:08] <CubeTheThird> S0IP, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#668 [11:08] <CubeTheThird> Sebia, new dxdiag?
#669 [11:08] * KingGottKill [KingGottKill@notlogged] has quit. (Ping timeout: 204 seconds)
#670 [11:09] <CubeTheThird> Bugboy1028, download and install https://downloadcenter.intel.com/download/24971/Intel-HD-Graphics-Driver-for-Windows-7-8-64-bit
#671 [11:09] <CubeTheThird> oops
#672 [11:09] <CubeTheThird> batuhan_, download and install https://downloadcenter.intel.com/download/24971/Intel-HD-Graphics-Driver-for-Windows-7-8-64-bit
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#674 [11:10] <S0IP> Thank you, i´ve downloaded windows 10, a month ago
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#679 [11:13] <Sebia> http://paste.ubuntu.com/14421942/
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#681 [11:14] <N_klas> Hello! We are hosting a minecraft-server network and sometimes we are running in following error: Authentication servers are down. Please try agains later, sorry.
#682 [11:15] <AG_Clinton> That usually means the auth servers are down.
#683 [11:15] <AG_Clinton> Or your server is unable to connect to them.
#684 [11:15] <AG_Clinton> One or the other.
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#686 [11:15] <CubeTheThird> sorry I g2g
#687 [11:16] <N_klas> So obviously they are not down, how can we check if it cant connect to them and why?
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#689 [11:16] <Vilimylly> My Minecraft won't run on Windows 10.
#690 [11:16] <Vilimylly> http://paste.ubuntu.com/14421968/
#691 [11:17] <Sebia> http://paste.ubuntu.com/14421942/
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#694 [11:19] <technoman5978> Hello I cant log into my minecraft account but i know my password
#695 [11:20] <AG_Clinton> N_klas: Can you ping a domain like google.com?
#696 [11:21] <technoman5978> Me?
#697 [11:22] <N_klas> We just flushed the IPTables, now it works, but we think the error is comming back in a few hours or so
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#702 [11:24] <RatSnipz> I found a promo website that is giving away free minecraft accounts, is it legitimate?
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#704 [11:24] <tyteen4a03> RatSnipz, got a link?
#705 [11:24] * rubixman7x7 [rubixman7x7@notlogged] has joined #minecrafthelp
#706 [11:25] <RatSnipz> http://minecraftpromo.com/3rd0kD
#707 [11:25] <tyteen4a03> RatSnipz, as a general rule, if it is not hosted by a reputable website, or if the entirety of the website is only about free Minecraft accounts, it is not legitimate
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#709 [11:25] <tyteen4a03> RatSnipz, the website you mentioned would fall into the latter category
#710 [11:26] <RatSnipz> Ok thanks
#711 [11:26] <mvmlego> I recently installed the development version 15w51b. Unfortunately, creating or loading a new world crashes the game within five seconds. Any clues as to what's going on?
#712 [11:27] <mvmlego> As a couple of notes: I'm running on a good-quality laptop (HP Spectre), and I've never had an issue with 1.8.9.
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#718 [11:33] <InfernalMaster> Hello, I want to ask if there is a spoutcraft plugin for 1.8
#719 [11:34] <mvmlego> For the purposes of this chat, does 15w51b count as a "current release"? It is publicly available, but it's not a stable version.
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#722 [11:35] <mvmlego> Just curious: what features does Spoutcraft have?
#723 [11:37] <InfernalMaster> Alot
#724 [11:37] <InfernalMaster> Its like mods without mods
#725 [11:37] <mvmlego> O.o
#726 [11:37] <Lord_Ralex> it's also not suppeorted here, and pretty sure it's dead
#727 [11:37] <InfernalMaster> Isnt there a fork of it
#728 [11:38] <InfernalMaster> I need it so badly
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#731 [11:39] <mvmlego> Dang. Just saw that the latest version supported by this channel is 1.8.9. So, no snapshot help for me. :(
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#733 [11:40] <Lord_Ralex> they are snapshots for a reason
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#741 [11:41] <InfernalMaster> @Lord_Ralex Is there a fork of SpoutCraft?
#742 [11:41] <Lord_Ralex> how should imknow
#743 [11:41] <Lord_Ralex> we don't support third party cpntent
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#775 [11:52] <Faeeel_> como fsço pra recuperar meu cartao pré pago de outra conta pra minha? sendo que eu esqueci o e-mail e a senha da outra conta?
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#777 [11:53] <TheDFisch> IEverytime i log into minecraft on my pc, nothing happens. I can log in via the web but not on my pc. Have reinstalled, minecraft, firewall, java and internet. any suggestions on what to try next?
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#790 [12:03] <Joshioo> hello?
#791 [12:04] <Joshioo> I had a minecraft account, which i spent alot of money on purchasing and adding other things onto, however about 1yr ago i stopped playing. im trying to get back onto minecraft now, however i dont know the password
#792 [12:04] <Joshioo> i tried to send a forgot password thing to my email, but after 24hrs it hasnt arrived. pls help
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#794 [12:05] <Faeeel_> nao entendi?
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#797 [12:07] <Joshioo> hello????
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#801 [12:07] <Zoomis2much4you> http://paste.ubuntu.com/14422566/
#802 [12:08] <Joshioo> this is bad,.............................\
#803 [12:08] <Joshioo> I had a minecraft account, which i spent alot of money on purchasing and adding other things onto, however about 1yr ago i stopped playing. im trying to get back onto minecraft now, however i dont know the password [18:04] <Joshioo> i tried to send a forgot password thing to my email, but after 24hrs it hasnt arrived. pls help
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#805 [12:09] <Zoomis2much4you> Help: http://paste.ubuntu.com/14422566/
#806 [12:09] <Zoomis2much4you> Help: http://paste.ubuntu.com/14422566/
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#808 [12:09] <Zoomis2much4you> i am just following the steps
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#816 [12:11] <Zoomis2much4you> i have a problem with the graphic drivers here is the the link: http://paste.ubuntu.com/14422566/
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#822 [12:14] <mr_os> mods are not allowed????????????????
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#824 [12:15] <mr_os> hello
#825 [12:15] <Zoomis2much4you> I need help please, i am having a problem with the graphic drivers i dont know why it happened but i have a link that can help: http://paste.ubuntu.com/14422566/
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#841 [12:29] <JavaBoy19> r\
#842 [12:29] <JavaBoy19> help me
#843 [12:29] <JavaBoy19> pls
#844 [12:32] <mr_os> is the mod are not allowed?
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#846 [12:35] <Zoomis2much4you> you guys there will be around and nobody is here to help
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#848 [12:35] <Keanu_1> tb
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#864 [12:46] <choco_pandaa> hello someone speack french ?
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#866 [12:47] <dirkgolden> i dont now my identy and the email doesn't work
#867 [12:47] <choco_pandaa> i've a problem my profil name s change
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#870 [12:48] <dirkgolden> i dont now my identy and the email doesn't work
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#880 [12:52] <RodrickPro> There chat support in Spanish?
#881 [12:53] <MagmaTooth> I can run Windows 10 Minecraft edition but not Normal Windows Minecraft Error: Pixel Format Not Accelerated ?
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#887 [12:56] <RodrickPro> They canceled my account for a reimbursement I DID not Re SO, I WANT TO KNOW WHY HAPPENED AND I WANT IT BACK... PLEASE
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#899 [13:01] <RodrickPro> They canceled my account for a reimbursement I DID not Re SO, I WANT TO KNOW WHY HAPPENED AND I WANT IT BACK... PLEASE
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#904 [13:05] <rymate1234> RodrickPro, this is a community support chat, and thus we cannot help with account issues. It's best to contact mojang directly via their website - https://help.mojang.com/customer/portal/emails/new
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#906 [13:05] <RodrickPro> tanks
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#909 [13:06] <JM9763> i need help with my minecraft it said there was an error so i had to do all of this http://paste.ubuntu.com/14423142/
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#911 [13:07] <rymate1234> JM9763, download and install https://support.amd.com/en-us/download/desktop?os=Windows%2010%20-%2064
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#913 [13:08] <JoeOfBlades> #minecrafthelp! my minecraft crashed always here is the URL:http://paste.ubuntu.com/14423136/
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#915 [13:11] <JM9763> rymate1234, it says there is two different downloads: Radeon software and AMD minimal setup, which do you suggest i download
#916 [13:11] <rymate1234> JM9763, radeon software
#917 [13:11] <JM9763> thank you
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#921 [13:16] <PRL> It tells me there has been an error when trying to purchase a minecraft account for my son
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#923 [13:19] <PRL> The Mojang site won't let me verify that I'm an adult either.
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#926 [13:19] <PRL> is this other users? Or actually help from Mojang?
#927 [13:20] <mattym> PRL, What type of payment method are you attempting to use?
#928 [13:20] <mattym> ??> PRL info/volunteer
#929 [13:20] <Absol> PRL: The people in this channel offering assistance have no affiliation with Mojang, and are volunteering their time.
#930 [13:20] <PRL> credit card
#931 [13:20] <PRL> gotcha, thanks Absol
#932 [13:20] <mattym> PRL, Is it a regular credit card, or a pre-paid/gift credit card or other?
#933 [13:21] <PRL> it's a debit card
#934 [13:21] <mattym> PRL, Debit along with the other types i mentioned are not a valid method of purchase
#935 [13:21] <PRL> mojang site won't let me verify that I'm an adult for 10 cents and I can't purchase minecraft for my son
#936 [13:21] <mattym> PRL, Only regular Credit Cards, Paypal, and some other stuff
#937 [13:22] <mattym> PRL, Yes, you cannot use a debit card to do either of those
#938 [13:22] <PRL> it's the same card I used for my other childs account.
#939 [13:22] <mattym> PRL, Did you make a new Mojang account for the new purchase?
#940 [13:22] <rymate1234> what's wrong with debit cards?
#941 [13:22] <PRL> where does it give me the option for paypal?
#942 [13:22] <PRL> yes, I did
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#944 [13:23] <PRL> So it's doesn't matter that it's a credit/debit card with Visa?
#945 [13:24] <mattym> PRL, If your credit card acts as both then it should work. And you are sure you made a second Mojang account for this new purchase?
#946 [13:24] * juniogamepedro0908 [juniogamepedro0908@notlogged] has joined #minecrafthelp
#947 [13:25] <PRL> yes, I've signed into the new one and got the confirmation email.
#948 [13:25] <mattym> PRL, What web browser are you attempting it on?
#949 [13:25] <mattym> PRL, What web browser are you attempting it on?
#950 [13:25] * juniogamepedro0908 [juniogamepedro0908@notlogged] has left #minecrafthelp
#951 [13:25] <PRL> chrome
#952 [13:25] <mr_os> problem!!! here it is! http://paste.ubuntu.com/14423323/
#953 [13:26] <mattym> PRL, Try with a different browser. Some users have had trouble completing the purchases and other account related stuff on the Chrome browser
#954 [13:26] <mattym> ??> mr_os mods
#955 [13:26] <Absol> mr_os: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#956 [13:26] <Absol> mr_os: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#957 [13:26] <PRL> gotcha. I'll try that now. thanks
#958 [13:26] <PRL> I'll be right back to let you know if that works.
#959 [13:26] <mr_os> <mattym> yes!! is this a problem??
#960 [13:27] <rymate1234> mr_os, it is
#961 [13:27] <mattym> mr_os, You have mods, and a very old version of the game, we cannot assist with your issue
#962 [13:28] <mr_os> <mattym> ok is thats mean the mods are Forbidden
#963 [13:28] <mr_os> ???
#964 [13:28] <mattym> mr_os, In this chat, yes
#965 [13:28] <mattym> mr_os, Go research the support sites for the mods you are using
#966 [13:28] <mattym> mr_os, One of their support areas will be better suited to help
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#973 [13:32] <Mecheljte> Hello
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#975 [13:34] <Mecheljte> I want to login to my Minecraft account, for a few weeks now, and I just cant login. Just tried it at Technic launcher, Minecraft.net Mojang, everything. Im playing minecraft now, on my acc, where the account is saved. I cant change my password either because the email that i using no longer excists, so I cant recover my password or change it. If I ever logout on MC, i would never be able again to play it, only if i buy it. Can you pleas
#976 [13:34] <Mecheljte> ago either
#977 [13:35] <PRL> This is really getting annoying.
#978 [13:35] <Mecheljte> what
#979 [13:35] * euller [euller@notlogged] has joined #minecrafthelp
#980 [13:35] <Mecheljte> Im just asking help if my acount is stolen
#981 [13:35] <Mecheljte> u know
#982 [13:35] <Mecheljte> Wth is annoying from that
#983 [13:36] <mattym> ??> Mecheljte mojang/email
#984 [13:36] <Absol> Mecheljte: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#985 [13:36] <Absol> Mecheljte: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#986 [13:36] <mattym> Mecheljte, Fill out the form Absol linked you
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#988 [13:36] <mattym> PRL, Did you try another browser?
#989 [13:36] <Mecheljte> Mattym, I'm wating 6 days now
#990 [13:36] <Mecheljte> for a answer
#991 [13:36] <Mecheljte> Never got any email
#992 [13:36] <mattym> Mecheljte, Did you include all the required info?
#993 [13:36] <PRL> I'm still trying on explorer
#994 [13:37] <Mecheljte> Notthe transaction id cant recover it :P
#995 [13:37] <mattym> Mecheljte, When needing help with an account issue, thats the most important part
#996 [13:37] <Mecheljte> Do you know if i payed with skrill when i wanted to buy with iDeal
#997 [13:37] <Mecheljte> because
#998 [13:37] <Mecheljte> i payed minecraft like in 1.0 with iDeal
#999 [13:37] <Mecheljte> :P
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#1001 [13:38] <mattym> ??> Mecheljte account/trans-id
#1002 [13:38] <Absol> Mecheljte: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1003 [13:38] <mattym> Mecheljte, Did you check the link Absol sent
#1004 [13:38] <mattym> Mecheljte, See if it has info on how to recover older methods?
#1005 [13:38] <Mecheljte> Yes
#1006 [13:38] <Mecheljte> But I dont know if iDeal is part of Skrill
#1007 [13:38] <Mecheljte> :P
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#1010 [13:39] <PRL> It won't take me to the 10 cent page. How do I get there?
#1011 [13:39] <Ca_mullins> How long should I have to wait for support to respond? Been waiting since 25/12/15
#1012 [13:40] <Mecheljte> me 2 ca mullins :P
#1013 [13:40] <mattym> Mecheljte, Then wait to see what they reply with. Its possible they still have a backlog on the account support emails due to the holiday just having passed
#1014 [13:40] <Mecheljte> wating to long
#1015 [13:40] <Mecheljte> Okay
#1016 [13:40] <mattym> Ca_mullins, Its possible they still have a backlog on the account support emails due to the holiday just having passed
#1017 [13:40] <Mecheljte> tanks anyway
#1018 [13:40] <mattym> Check with this article https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#1019 [13:40] <Mecheljte> thanks*
#1020 [13:40] <Ca_mullins> Someone has used a giftcode that I purchased
#1021 [13:41] <mattym> It should update when they either announce a backlog, or say its back to normal time
#1022 [13:41] <Ca_mullins> I agree mattym
#1023 [13:41] <PRL> Mattym, are you still there?
#1024 [13:42] <Mecheljte> Ah, i see iDeal is part of skrill im gonna ask skrill for the transaction id :P
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#1026 [13:43] <Ca_mullins> I have spoken to skrill but mojang have to authorise it
#1027 [13:43] <mattym> Ca_mullins, You will need to wait on the reply from the support team
#1028 [13:44] <mattym> Ca_mullins, As i said, if you do not recieve an email, check that link again to see if they have updated it with info on the wait time
#1029 [13:44] <Ca_mullins> Trouble is you don't even get a auto response when you fill it out
#1030 [13:44] <mattym> Ca_mullins, You arent supposed to
#1031 [13:45] <Ca_mullins> I know but at least you know they have got it
#1032 [13:45] <PRL> I don't understand this
#1033 [13:46] <Ca_mullins> Thanks for your help. Hopefully will get it sorted before next Christmas
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#1036 [13:49] <PRL> any idea how to get to the 10 cent page for mojang?
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#1038 [13:50] <Tita_Khushi> Hi, I have a paid minecraft account. I am able to play FTB modpacks and vanilla minecraft through the FTB launcher but i can't seem to log onto the normal minecraft. it keeps on saying that i cannot be found and doesn't let me play ofline either. I am using Windows 7 and i really would like to play multiplayer with minecraft 1.8 mods
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#1040 [13:50] <Tita_Khushi> please advice me on what i can do?
#1041 [13:51] <mattym> Tita_Khushi, What happens if you attempt to log into the game on the normal launcher?
#1042 [13:52] <Tita_Khushi> it tells me that my username/password is incorrect but i can log into minecraft website and access my mojang account with the same username and password
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#1046 [13:59] <Ninjaimpressor> Hello, I.m from spain, sorry about my english. I,ve got a problem with the grafics of minecraft. The link of my DxDiag report is paste.ubuntu.com/14423531/ Thanks
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#1048 [13:59] <PRL> any idea what I can do to get my son an account?
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#1054 [14:02] <mattym> Ninjaimpressor, One moment
#1055 [14:02] <BrenoAlbuquerque> Hello
#1056 [14:03] <BrenoAlbuquerque> Help Me
#1057 [14:03] * PRL [PRL@notlogged] has joined #minecrafthelp
#1058 [14:04] <PRL> Why won't mojang take my card number?
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#1060 [14:04] <mattym> Ninjaimpressor, The intel site seems to be having an issue at the moment, check back here later
#1061 [14:04] <PRL> So it's not just me?
#1062 [14:05] <PRL> I was trying yesterday too.
#1063 [14:05] <BrenoAlbuquerque> Hello Somebody Help me aki
#1064 [14:05] <FernandoFR> help
#1065 [14:05] <mattym> PRL, If you cannot get it to accept it, you can always purchase a Minecraft card if you live near a store that sells them.
#1066 [14:05] <FernandoFR> plis help me
#1067 [14:05] <Ninjaimpressor> ok mattym
#1068 [14:05] <PRL> which stores might that be?
#1069 [14:05] <mattym> PRL, One moment
#1070 [14:05] <BrenoAlbuquerque> Hello Somebody Help me aki
#1071 [14:06] <PRL> thanks
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#1073 [14:06] <mattym> PRL, See here https://minecraft.net/prepaid
#1074 [14:06] <BrenoAlbuquerque> Hello Somebody Help me aki Mattym
#1075 [14:06] <PRL> thanks
#1076 [14:06] <mattym> ??> BrenoAlbuquerque ask
#1077 [14:06] <Absol> BrenoAlbuquerque: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1078 [14:06] <Absol> BrenoAlbuquerque: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1079 [14:06] <PRL> does it matter that mojang won't verify for the 10 cents?
#1080 [14:07] <mattym> PRL, Its likely the same issue its having with the regular payment
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#1082 [14:07] <PRL> does the giftcard bypass that?
#1083 [14:07] <mattym> PRL, Once you have activated minecraft on the account, it will be easier to deal with that part
#1084 [14:07] <BrenoAlbuquerque> FerandoFr will speak with you now a moment mojang Staff
#1085 [14:08] <PRL> ok. thanks. Looks like I'm headed to wally world. thanks for all your help!
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#1088 [14:11] <FernandoFR> please i need help My Account minecraft I had my saved account in an e- mail original after a few days without access my account on minecraft account was redirected to the official account of which I Tinah lost account password access which It was redirected again after this event my n was not possible longer access my account on the minecraft peopl help of some staff of mojang to please help me and all peopl for you guys please answer me
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#1090 [14:14] <BrenoAlbuquerque> Absol
#1091 [14:15] <BrenoAlbuquerque> Mattym
#1092 [14:15] <mattym> ??> FernandoFR mojang/email
#1093 [14:15] <Absol> FernandoFR: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1094 [14:15] <Absol> FernandoFR: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1095 [14:15] <mattym> FernandoFR, Fill out the form Absol linked
#1096 [14:16] <Ninjaimpressor> Mattym, what is my problem? i don.t understand anything
#1097 [14:16] <mattym> This channel is not run by or staffed by Mojang, we are only volunteers, we cannot assist with account issues. You will need to contact Mojang with the form provided
#1098 [14:17] <mattym> Ninjaimpressor, You need updated graphics drivers. Normally I would give you a link to them.
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#1102 [14:17] <mattym> Ninjaimpressor, But at the moment, the Intel website, Intel makes your graphics hardware, is not working as it should be
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#1111 [14:22] <RaysQV> hi
#1112 [14:23] <RaysQV> i need help, my graphics drivers are fully updated but i can't run minecraft, please help.
#1113 [14:24] <IVMolken> Every game I start they saying my graphic cart drivers are outdated, but I installed the drivers disk at the beginning and then I downloaded some from the internet because it was not working, but it's still not working... How should I update my drivers??
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#1116 [14:26] <mussketeer> ´
#1117 [14:26] <mattym> RaysQV, Do you have the link to your dxdiag report? If so please post the link in this chat.
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#1120 [14:26] <mattym> IVMolken, Do you have the link to your dxdiag report? If so please post the link in this chat.
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#1123 [14:27] <Ninjaimpressor> my link is paste.ubuntu.com/14423531
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#1125 [14:28] <mattym> Ninjaimpressor, As I said earlier, until the Intel website is fixed, I cannot find the driver you need
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#1127 [14:29] <Ninjaimpressor> ok, mattym sorry, i fall
#1128 [14:29] <mussketeer> buenas, con quien puedom contactar que me ayude?
#1129 [14:29] <mattym> ??> mussketeer lang/es
#1130 [14:29] <Absol> mussketeer: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#1131 [14:30] <Ninjaimpressor> Mattym , I try again tomorrow to solve my problem . Thank you. Regards.
#1132 [14:31] <IVMolken> My link is http://paste.ubuntu.com/14423784/
#1133 [14:31] <mattym> IVMolken, One moment
#1134 [14:32] <mattym> IVMolken, Download then Install the file from this page http://www.geforce.com/drivers/results/96877
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#1137 [14:34] <IVMolken> Are this all the drivers I need?
#1138 [14:34] <IVMolken> To launch any game?
#1139 [14:34] <mattym> IVMolken, It should be
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#1141 [14:35] <mattym> IVMolken, Once the install is finished, if it completed properly you will need to restart the computer, after that if Minecraft still has an issue come back to the chat
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#1143 [14:36] <IVMolken> OK thanks
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#1155 [14:48] <mussketeer> the last monday my computer update from windows 7 to windows 10 and my majong account give me a code for get free my minecraft because i bought minecraft for windows7 and i cant use it for windows 10,but when i went to use my code, the web said that this code was used before, and i cant use minecraft. what can i do?
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#1157 [14:49] <Animator> Hi is anyone there
#1158 [14:51] <IVMolken> Yes still downloading the drivers
#1159 [14:51] <Animator> So basically, I used to play minecraft a few years ago. I tried to play yesterday and it said I needed to migrate my account to a Mojang account before I had logged in. After trying I found out that apparently I had already registered my account to a new Mojang account. However, when I pressed forget password and entered all the emails I have ever used I failed to recieve an email recieving the password reset as I've
#1160 [14:53] <Animator> I also do not have my Transaction ID either, emailing Mojang two days ago did not yield a response. I am worried I will never get my account back.
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#1162 [14:55] <shadauer17> Yo, my account has deleted, what i can do ? i have a Transation ID
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#1165 [15:01] <shadauer17> Anybody? My account has deleted, i can't acess , i trying to send emails , but nobody answer.. i have a transation ID
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#1168 [15:04] <castlecrasher505> i cant play minecraft it gives me a text that says we're sorry. but it seems there was an error while trying to render aspects of the game
#1169 [15:04] <jjs999jjs_znc> Guys, this is a volunteer run chatroom, no one here gets paid. please be patient since sometimes there are no volunteers around to help. Or, return at a different time for assistance. Thanks
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#1174 [15:07] <castlecrasher505> help me i cant play minecraft
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#1176 [15:07] <shadauer17> I Can't login i my account, i have transation ID, i guess her has deleted... when i try to send email to reset password nothing come to my inbox... what can DO ?
#1177 [15:07] <Xathrus> I am having difficulties with the Adult Verification page. I'm trying to let my daughter play on a Realm I purchased, but the the Adult verification page consistently provides an error. I've tried multiple known good cards. I've tried multiple browsers in multiple locations. Is there something I may be missing?
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#1179 [15:08] <tyteen4a03> ??> Xathrus account/send-email
#1180 [15:08] <Absol> Xathrus: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1181 [15:08] <Absol> Xathrus: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1182 [15:08] <tyteen4a03> ??> shadauer17 account/send-email
#1183 [15:08] <Absol> shadauer17: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1184 [15:08] <Absol> shadauer17: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1185 [15:08] <tyteen4a03> castlecrasher505, what happens when you try?
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#1187 [15:09] <shadauer17> Absol, i waiting for 3 days...
#1188 [15:10] <shadauer17> I Will keep waiting anyway...
#1189 [15:10] <tyteen4a03> shadauer17, it takes 5 business days for them to respond
#1190 [15:10] <shadauer17> Sure, thanks for all .
#1191 [15:10] <castlecrasher505> it gives me a text that says we're sorry. but it seems there was an error while trying to render aspects of the game
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#1193 [15:12] <tyteen4a03> ??> castlecrasher505 win/dxdiag
#1194 [15:12] <Absol> castlecrasher505: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1195 [15:12] <Xathrus> @shadauer17: Thanks. I'm still waiting for Mojang support to get back to me. Was just hoping it was something I may be missing that could get me up and running faster. Thanks anyway.
#1196 [15:12] <tyteen4a03> castlecrasher505, also, do you have mods installed?
#1197 [15:12] <tyteen4a03> Xathrus, it takes at least 5 business days for them to respond
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#1199 [15:12] <castlecrasher505> http://paste.ubuntu.com/14424085/
#1200 [15:13] <Xathrus> https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- indicates 1-2 business days, but they must be busy. Hopefully I'll hear soon.
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#1204 [15:14] <tyteen4a03> Xathrus, read the first paragraph
#1205 [15:14] <castlecrasher505> help
#1206 [15:14] <tyteen4a03> Xathrus, it is only a few days since they are back in office, there is probably around 5000 backlog to be processed, plus hundreds of new emails everyday
#1207 [15:15] <tyteen4a03> ??> castlecrasher505 gpu/intel/ig4
#1208 [15:15] <Absol> castlecrasher505: The Intel 4 Series (and older) video cards are unable to play 1.7.4 and future versions of Minecraft. You will need to buy a new video card or computer to play new versions.
#1209 [15:15] <Absol> castlecrasher505: For now, you can still play 1.7.2 or older versions of the game. See ?? launcher/change-version
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#1222 [15:28] <Cherry> Minecraft crashed and i cant fix it
#1223 [15:29] <Cherry> I tried uninstalling and reinstalling it and that didnt help
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#1226 [15:31] <Cherry> oh
#1227 [15:31] <tyteen4a03> Cherry, do you have the crash report?
#1228 [15:31] <Cherry> yeah
#1229 [15:31] <Cherry> hold on 1 sec
#1230 [15:31] <tyteen4a03> ??> Cherry paste
#1231 [15:32] <Absol> Cherry: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1232 [15:32] <tyteen4a03> Cherry, use ubuntu paste
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#1234 [15:34] <Cherry> ---- Minecraft Crash Report ---- // I bet Cylons wouldn't have this problem. Time: 1/6/16 3:26 PM Description: Unexpected error java.lang.RuntimeException: No OpenGL context found in the current thread. at org.lwjgl.opengl.GLContext.getCapabilities(GLContext.java:124) at org.lwjgl.opengl.GL11.glGetError(GL11.java:1299) at ave.b(SourceFile:832) at ave.av(SourceFile:894) at ave.a(SourceFile:325) at net.minecraft.client.main
#1235 [15:34] <Skullman> My xbox one won't let me connect to others games or let me invite people it keeps saying connection to server lost
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#1240 [15:36] <Cherry> dude
#1241 [15:36] <Cherry> help
#1242 [15:36] <Cherry> please
#1243 [15:36] <tyteen4a03> ??> Cherry win/dxdiag
#1244 [15:36] <Absol> Cherry: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1245 [15:37] <tyteen4a03> Skullman, we don't support the Xbox version here
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#1248 [15:38] <Skullman> Then who can help with this kind of problem
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#1253 [15:42] <tyteen4a03> ??> KSB scold/pm
#1254 [15:42] <Absol> KSB: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
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#1256 [15:43] <Cherry> http://paste.ubuntu.com/14424397/
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#1259 [15:43] <Cherry> help
#1260 [15:44] <Cherry> please
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#1262 [15:44] <AD_MMXV> Hey I'm using 15w51b and all the dungeons I've found have had 'pig spawners' and empty chests. Is this a bug or just me?
#1263 [15:44] <AD_MMXV> I'm on windows 8
#1264 [15:44] <Cherry> Hi minecraft keeps crashing
#1265 [15:45] <Cherry> http://paste.ubuntu.com/14424397/
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#1268 [15:45] <Cherry> hi
#1269 [15:45] <LucasOP2007> hi, are there issues with authentication at the moment? I cannot login to the mojang website or in the PC game even though I know I'm using the correct password (I've reset it using the email reset request)
#1270 [15:46] <Cherry> Minecraft is crashing for me
#1271 [15:46] <KSB> tyteen4a03, i would like to give you my Ubuntu paste because of my Pixel Format will Not Accelerate.
#1272 [15:46] <AD_MMXV> I just logged in to Mojang and it worked fine for me?
#1273 [15:46] <CottonDrop> Hi, I am having an issue installing minecraft on my new laptop. I have windows 10 64 bit.
#1274 [15:47] <Cherry> can anyone here help me?
#1275 [15:47] <LucasOP2007> I've reset the password but when I try to login I get the error "Error! Unknown e-mail address or password. "
#1276 [15:47] <AD_MMXV> will it lock you out after a time?
#1277 [15:48] <Cherry> i dont think anyone here is staff
#1278 [15:48] <LucasOP2007> I haven't had any message about being locked out
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#1280 [15:48] <tyteen4a03> KSB, give it here
#1281 [15:48] <tyteen4a03> Cherry, a second
#1282 [15:48] <CottonDrop> Lucas, I had the same problem once. I think it might be cause the miecraft sevrer is down. I actaully don't remeber why it had happened. But it should eventually work after a while.
#1283 [15:48] <KSB> http://paste.ubuntu.com/14424250/
#1284 [15:48] <tyteen4a03> LucasOP2007, you won't receive any
#1285 [15:49] <tyteen4a03> ??> LucasOP2007 login/throttle
#1286 [15:49] <Absol> LucasOP2007: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1287 [15:49] <Absol> LucasOP2007: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1288 [15:49] <AD_MMXV> hm thought so
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#1290 [15:49] <tyteen4a03> KSB, your GPU is not supported in Windows 10; either downgrade to Windows 7, or get a new graphics card
#1291 [15:49] <tyteen4a03> ??> KSB win/downgrade
#1292 [15:49] <Absol> KSB: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1293 [15:49] <LucasOP2007> right ok, fair enough, thanks guys
#1294 [15:49] <Cherry> can you help me now please?
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#1296 [15:50] <tyteen4a03> ??> Cherry scold/patience
#1297 [15:50] <Absol> Cherry: Please be patient when waiting for a response. Many of the helpers here are helping in their free time at school or work, and often get called away.
#1298 [15:50] <Absol> Cherry: In short, your supplications will be answered, in the order in which they are received.
#1299 [15:50] <tyteen4a03> Cherry, what is your laptop model?
#1300 [15:50] <Cherry> um
#1301 [15:51] <Cherry> how do i get this information
#1302 [15:51] <tyteen4a03> Cherry, I just need the brand of the laptop
#1303 [15:51] <Cherry> ohhh
#1304 [15:51] <CottonDrop> thanks guys!
#1305 [15:51] <Cherry> ibuypower
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#1308 [15:53] <Cherry> bro
#1309 [15:54] <AD_MMXV> I've never heard of that brand before
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#1311 [15:56] <Cherry> okay
#1312 [15:56] <tyteen4a03> AD_MMXV, it's a Clevo notebook (they're based in Taiwan)
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#1314 [15:56] <tyteen4a03> Cherry, try this driver: https://downloadcenter.intel.com/downloads/eula/25588/Intel-Graphics-Driver-for-Windows-7-8-1-15-36-28-4332-?httpDown=https%3A%2F%2Fdownloadmirror.intel.com%2F25588%2Feng%2Fwin64_153628.4332.exe
#1315 [15:56] <AD_MMXV> cool!
#1316 [15:56] <CottonDrop> wait so is there no way for me to play minecraft on windows 10??
#1317 [15:56] <tyteen4a03> CottonDrop, what happens when you try to run minecraft?
#1318 [15:57] <CottonDrop> Well after it installs it seems fine but then it says there was a problem when i try to run it
#1319 [15:57] <Cherry> do you my drivers are all up to date
#1320 [15:57] <Cherry> i checked
#1321 [15:58] <CottonDrop> Ill try it again so i can tell you exactly what it says. Hold on
#1322 [15:58] <tyteen4a03> Cherry, according to the crash log, your drivers are not
#1323 [15:58] <tyteen4a03> ??> CottonDrop launcher/game-output
#1324 [15:58] <Absol> CottonDrop: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1325 [15:58] <Cherry> okay
#1326 [15:58] <Absol> CottonDrop: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1327 [15:58] <Cherry> i'll download it
#1328 [15:58] <CottonDrop> ok
#1329 [16:00] <CottonDrop> lol weird its working all of a sudden...
#1330 [16:00] <CottonDrop> didn't even have to do anything. ha
#1331 [16:00] <CottonDrop> Well thanks anyway!!
#1332 [16:00] <CottonDrop> Really thankful for all the help on here!
#1333 [16:01] <AD_MMXV> Hey I'm using 15w51b and all the dungeons I've found have had 'pig spawners' and empty chests. Is this a bug or just me?
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#1337 [16:03] <mads5434> Hey, when i try to login to MC, it apprently wont let me, my email is Correct, and so is my password
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#1341 [16:05] <AD_MMXV> mads, how many times have you tried to log in?
#1342 [16:05] * bolastiosdsd [bolastiosdsd@notlogged] has quit. (Ping timeout: 204 seconds)
#1343 [16:05] <mads5434> i tried around 10 times now
#1344 [16:06] <AD_MMXV> you're locked out
#1345 [16:06] <AD_MMXV> fro 3 hours
#1346 [16:06] <mads5434> any way to remove it or?
#1347 [16:06] <AD_MMXV> After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access. [13:48] <Absol> LucasOP2007: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1348 [16:06] <mads5434> im talking to some live support right now about it
#1349 [16:06] <mads5434> well i allready changed the pass
#1350 [16:07] <AD_MMXV> out of curiosity do you have live support via premium membership
#1351 [16:08] <mads5434> nah, i was on the Microsoft, for a houre now, and i got told to do this and that, and try to login and so on
#1352 [16:09] <AD_MMXV> ugh god
#1353 [16:09] <mads5434> and i might as well say now
#1354 [16:09] <mads5434> they dont got control over fucking hsit
#1355 [16:09] <Absol> mads5434: Please keep it civil
#1356 [16:09] <AD_MMXV> lmaooo
#1357 [16:09] <mads5434> been moved around for a houre now
#1358 [16:10] <mads5434> now i used 20 min to convince a person about it isent my email i want to recover..
#1359 [16:10] <mads5434> And absol i am sorry :p
#1360 [16:11] <mads5434> but is there any way to get rid of the lockout?
#1361 [16:11] <mads5434> or shall i just wait to tommrow?
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#1365 [16:12] <AD_MMXV> unless live help tells you otherwise i think it's a solid 3 hours
#1366 [16:12] <mads5434> allright, what happends if i try to login within 3 houres?
#1367 [16:13] <Thekingin64> Hey, been playing the windows 10 edition and the game has glitched up and moved the in game spawn point to somewhere completely off the true spawn point (my house). Commands aren't working to fix it so any other ideas?
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#1376 [18:48] <kaden1759> my minecraft keeps crashing, and it is saying pixel format outdated, i tried to update it but it didnt do anything
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#1378 [18:51] <Guest98081> need help
#1379 [18:51] <Guest98081> can i play minecraft without being on internet after i already downloaded it
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#1382 [18:52] <Guest98081> microsoft would not help me and i can play it after i already paid for it
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#1384 [18:53] <Thekingin64> you should be able to for single player, only multiplayer uses internet
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#1386 [18:53] <Guest98081> how do i know which one i downloaded i just purchased the windows 10 beta
#1387 [18:54] <Thekingin64> then you should have downloaded the windows 10 edition
#1388 [18:54] <Thekingin64> it'll say on the main menu underneath the minecraft logo when you load the game up
#1389 [18:55] <Guest98081> ok but i can not play it unless i am online i have really really slow internet and i can not get anywhere with it
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#1391 [18:56] <Thekingin64> ah right, i'm not sure then as can't think of any reason why you wouldn't be able to
#1392 [18:56] <Thekingin64> hang on. going to switch off my internet and check if my copy works
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#1394 [18:57] <Guest98081> thank you King!
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#1397 [18:57] <Thekingin64> mine works fine without internet. might be worth mentioning it to Mojang
#1398 [18:58] <Guest98081> yeah cause i am thinking i want my money back i am not happy, neither is my 10 year old
#1399 [18:58] <TTGF> Hi! i can't get on to minecraft... it started after i installed forge...
#1400 [18:58] <webrosc> ??> TTGF mods
#1401 [18:58] <Absol> TTGF: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1402 [18:58] <Absol> TTGF: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1403 [18:59] <TTGF> ok thanks
#1404 [18:59] <webrosc> Guest98081, having bad internet isn't the games fault, the game needs internet to download the files to be able to play
#1405 [18:59] <webrosc> ??> Guest98081 account/refund
#1406 [18:59] <Absol> Guest98081: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#1407 [19:00] <Thekingin64> Guest, webrosc might have a point. If you haven't fully downloaded the game, it won't be able to run
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#1410 [19:00] <Guest98081> i already did download that (while i was at work with excellent internet) now i am home and it brings up the Xbox logo then stops and closes
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#1412 [19:00] <themousyfellow> Hey I'm having some troubles with minecraft realms.
#1413 [19:00] <Guest98081> i dont want my money back i just want my son to be able to play lol
#1414 [19:00] <Thekingin64> hmmm... not sure. might be worth submitting a bug report here: https://bugs.mojang.com/browse/MCPE
#1415 [19:01] <Thekingin64> they will be able to help better
#1416 [19:01] <Guest98081> Thank you King! you really gerat
#1417 [19:01] <themousyfellow> I have the correct client and everything, but I can not upload one of my personal pre-made worlds to one of the three slots in the realms settings. There's literally no button to do so.
#1418 [19:01] <webrosc> bad internet sounds like the issue, the game will check the files everytime it loads if there is an internet connection
#1419 [19:01] <IG_lab> when i change my gui scale to auto it automatically goes to back small
#1420 [19:01] <Thekingin64> no problem, guest. sorry but have no idea about realms,mouse
#1421 [19:02] <themousyfellow> I think its just something broken with the latest release. You can make a world and everything, jsut cant upload one of your own. Its really frustrating considering I've bought a subscription to realms, and haven't been able to use it at all. Sort of a waste of money really.
#1422 [19:03] <IG_lab> Uploding for me is fine
#1423 [19:03] <IG_lab> when i change my gui scale to auto it automatically goes to back small
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#1425 [19:03] <Thekingin64> sorry but no idea on that, IG lab.
#1426 [19:04] <themousyfellow> I'll send yall a screenshot
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#1428 [19:04] <themousyfellow> http://prntscr.com/9n006h
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#1430 [19:04] <themousyfellow> thats what I get when I want to reset
#1431 [19:05] <Thekingin64> ah, seems to me like it may only allow one world for some reason
#1432 [19:05] <Thekingin64> i don't use realms so wouldn't be too sure
#1433 [19:06] <themousyfellow> Well I tried resetting the world that it made, but that's all I get. I looked up a video, and there used to be a button on that page, but it doesn't exist anymore in this update.
#1434 [19:06] <themousyfellow> Its like a huge fix that needs to be made but I can't see really anywhere to tell the devs
#1435 [19:06] <Thekingin64> ah, well i have no idea. Again, it might be worth submitting a bug report here: https://bugs.mojang.com/browse/MCPE
#1436 [19:06] <themousyfellow> Thanks!
#1437 [19:07] <Thekingin64> no problem.
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#1439 [19:07] <IG_lab> when i first log in my gui scale is a small and because i have a large computer i cant see it so i go to options and change it to auto but as i press done and go back to the game it automatically changes it to small again
#1440 [19:07] <Thekingin64> Since it is 5 past 1 am where i am, i'm off for the night. Bye!
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#1442 [19:08] <IG_lab> when i first log in my gui scale is a small and because i have a large computer i cant see it so i go to options and change it to auto but as i press done and go back to the game it automatically changes it to small again
#1443 [19:09] <IG_lab> fuck
#1444 [19:09] <Absol> IG_lab: Please keep it civil
#1445 [19:09] <IG_lab> when i first log in my gui scale is a small and because i have a large computer i cant see it so i go to options and change it to auto but as i press done and go back to the game it automatically changes it to small again
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#1447 [19:11] <IG_lab> when i first log in my gui scale is a small and because i have a large computer i cant see it so i go to options and change it to auto but as i press done and go back to the game it automatically changes it to small again
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#1450 [19:12] <DarthKevin1> I am having issues with running Minecraft. I keep getting an error saying Pixel Format Not Accelerated. I have tried updating my drivers to no avail.
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#1456 [19:12] <IG_lab> when i first log in my gui scale is a small and because i have a large computer i cant see it so i go to options and change it to auto but as i press done and go back to the game it automatically changes it to small again
#1457 [19:12] <webrosc> IG_lab, repeating the same thing over and over is just spamming
#1458 [19:13] <webrosc> DarthKevin1, you have a dxdiag log link?
#1459 [19:13] <DarthKevin1> Yes, http://paste.ubuntu.com/14426072/
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#1463 [19:13] <webrosc> DarthKevin1, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#1464 [19:13] <DarthKevin1> ok thank you so much.
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#1472 [19:21] <Arrqw> I need help with my minecraft account
#1473 [19:21] <webrosc> what help?
#1474 [19:22] <Arrqw> I need help, because I changed my password on my mc account and then tryed to log in but it stil wouldnt work
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#1477 [19:22] <webrosc> how many times did you fail before you changed password?
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#1479 [19:24] <pyschogambitable> Since my last time playing minecraft it appears there have been some changes. I'm trying to import my old account to the email I registered to Mojang recently, but it asks for a password for my account, which I don't remember or may not have needed before. And when I click the link for username password recovery it brings me to a blank page
#1480 [19:24] <webrosc> pyschogambitable, try using a different browser
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#1482 [19:25] <pyschogambitable> i've tried it with google chrome and internet explorer with same results
#1483 [19:27] * Arrqw [Arrqw@notlogged] has joined #minecrafthelp
#1484 [19:27] <Arrqw> I need help with my minecraft account
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#1491 [19:52] <SUPERBRINE> ------------------ System Information ------------------ Time of this report: 1/7/2016, 09:45:44 Machine name: EUT-PC Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130318-1533) Language: English (Regional Setting: English) System Manufacturer: Gigabyte Technology Co., Ltd. System Model: H67MA-USB3-B3 BIOS: Award Modular BIOS v6.00PG Processor: Inte
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#1494 [19:55] <cinnamonpack8> How to get mods
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#1497 [20:13] <RageBison> so where do i got to find out what email i used back in the day for my minecraft?
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#1499 [20:14] <Thomy> Hello
#1500 [20:14] <RageBison> hi
#1501 [20:14] <Thomy> i need to know how to download minecraft
#1502 [20:15] <RageBison> have ya bought it?
#1503 [20:15] <Thomy> I already did but I had to update my computer to windows 7
#1504 [20:15] <Thomy> so now they are charging me again
#1505 [20:15] <Thomy> how do I re download it is my question
#1506 [20:15] <RageBison> try logging in and then try to download it
#1507 [20:16] <Thomy> sends me to put the credit card number
#1508 [20:17] <RageBison> actually right below the get minecraft button on the main page there is a link that says "Already bought the game? Download here"
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#1511 [20:18] <RageBison> That help?
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#1514 [20:22] <SixAxisNate> hi i forgot my security questions.. but i know my password and everything
#1515 [20:23] <SixAxisNate> is it possible to change my email or somethin?
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#1517 [20:29] <SixAxisNate> 0-0
#1518 [20:31] <SixAxisNate> hello?
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#1524 [20:36] <SixAxisNate> welcome
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#1531 [20:42] <Stanley> hi im not able to get into the email for my mine craft account its a old email so i need to somehow set it to my new email
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#1533 [20:45] <crafty615> minecraft runs out of memory when I have over 14gb available
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#1542 [21:23] <Rane> hello
#1543 [21:24] <Rane> ive come with business proposition
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#1546 [21:27] <redcreeper805> every time i click the migrate account for the twitch thing to migrate old premium minecraft account it just refreshes the button and no matter how much i click it it does not work please help
#1547 [21:29] <redcreeper805> hello is anyone there
#1548 [21:29] <redcreeper805> hello?
#1549 [21:29] <Rane> Hello
#1550 [21:29] <Rane> I am going over your problem
#1551 [21:29] <Andrio> redcreeper805, try migrating your account here: https://account.mojang.com/migrate
#1552 [21:29] <Andrio> Crash!
#1553 [21:30] <redcreeper805> its still doing the same thing
#1554 [21:30] <Rane> Okay give me your acc info
#1555 [21:30] <redcreeper805> what is a acc
#1556 [21:31] <Rane> account
#1557 [21:31] * Lord_Ralex kicked Rane from #minecrafthelp (Reason: ane :fuck off)
#1558 [21:32] <redcreeper805> hey lord
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#1573 [22:19] <Ecstasy_Gryphon> So i just redownloaded Minecraft about 10 minutes ago, And i pressed play and it just went back to the launcher. I pressed the "fix the problem" button and did what it asked me to but nothing happened after i relaunched the game.
#1574 [22:21] <Ecstasy_Gryphon> Has anyone gone though this?
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#1585 [22:49] <kenanderson> everytime i get to a certain point the game just freeze up and wont let me get any futher
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#1590 [22:57] <kenanderson> minecraft please help. ..... the game freeze after a few minutes of play how can i stop this
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#1592 [22:57] <pvz89801> heiuf
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#1594 [22:59] <pvz89801> i have the report to paste but i dont know how. the game keeps crashing over a driver and i have done everything to fix but my computer says everthing is fine
#1595 [22:59] <pvz89801> http://paste.ubuntu.com/14427438/
#1596 [23:00] <pvz89801> figued out the paste.
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#1614 [23:36] <erick>
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#1619 [23:52] <nfs154> need to talk to a person on the phone
#1620 [23:54] <nfs154> is there a phone number that i can call toi talk to some one