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#12 [01:05] <MattsterMiner> Minecraft does not run on my PC.
#13 [01:06] <MattsterMiner> ------------------
#14 [01:07] <MattsterMiner> OPTIPLEX320-00
#15 [01:07] <MattsterMiner> Windows 7 Professional 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150525-0603)
#16 [01:07] <webrosc> ??> MattsterMiner paste
#17 [01:07] <Absol> MattsterMiner: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
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#20 [01:12] <gunner0136> I cant seem to log into my minecraft account I have tried to have them send me an email but I am not getting one. I even have checked my spam folder
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#24 [01:19] <MattsterMiner> Thanks Absol. I'm new here. :) Here is the URL: http://paste.ubuntu.com/14476234/
#25 [01:29] <MattsterMiner> Here is the Minecraft crash report: http://paste.ubuntu.com/14476267/
#26 [01:33] * Crystal|AFK is now known as CrystalMare
#27 [01:34] <Andrio> MattsterMiner, I don't think that graphics controller can run Minecraft, and it's unsupported on Windows 7.
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#29 [01:44] <hi> hi when i went on to minecraft on xbox one it was loading my world then it made this weird noise and got me of the game
#30 [01:50] <hi> hello
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#33 [01:52] <hi> hi rin
#34 [01:54] <hi> hi
#35 [01:56] <hi> is anyone there
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#38 [02:00] <MattsterMiner> Andrio, I guess I need to get another graphics controller. My machine was XP, then updated to Win7. Any recommendations?
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#53 [03:01] <Erin> Okay, so everything was working fine last night, I was using realms with 2 friends and everything worked perfectly. However, when I left the server, closed the game, opened it again. I can't play single player. So i uninstalled it and re-installed it but it still gives me the same crash report
#54 [03:03] <Chromaryu> ??> Erin launcher/crash-log
#55 [03:03] <Absol> Erin: We need to see your crash log, which appears after a crash.
#56 [03:03] <Absol> Erin: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#57 [03:05] <Erin> http://paste.ubuntu.com/14476649/
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#61 [03:38] <Erin> Any progress?
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#67 [03:55] <Noobus> Hi, I used to log in with my username but then yesterday (after not playing for a while) it wanted me to log in with email. I forgot my password so i went to reset it but it didn't show up in any of my emails for some reason, so I registered a new account and tried to migrate my old username into that account and now i'm stuck on the demo version of the game, using my old username from the account i bought years ago
#68 [03:57] <Noobus> So I know what my old username for my bought account is but now that username just logs me into the new demo version that was registered and I have no idea how to get into my old account now
#69 [03:58] * vinh21032005 [vinh21032005@notlogged] has joined #minecrafthelp
#70 [04:00] <Noobus> Also I was playing offline mode before on singleplayer and now since i only have the demo version for some reason i can't even access my single player worlds
#71 [04:01] <Andrio> ??> Noobus account/send-email
#72 [04:01] <Absol> Noobus: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#73 [04:01] <Absol> Noobus: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#75 [04:04] <Noobus> I would but the problem is I bought Minecraft like 4 years ago and I have no idea where my transaction ID is :(
#76 [04:06] <Andrio> ._.
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#78 [04:10] <kashyo> hi, someone have a troble with the video cars, or OPENGL?
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#82 [04:26] <needhelp> hi whats up
#83 [04:27] <needhelp> i need help with my minecraft xbox one edition
#84 [04:28] <needhelp> when i loaded my world it didnt load
#85 [04:29] <needhelp> it said finalazing
#86 [04:29] <needhelp> then it got me of the game
#87 [04:30] <needhelp> I NEED HELP NOW
#88 [04:33] <needhelp> HELLO ARE YOU THERE
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#90 [04:51] <nyvia> That has to be a troll
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#93 [05:07] <Sojali> Hello again - so sorry, but it is me again! I was trying last night, to connect to a friends Minecraft server, but it absolutely refused to connect despite trying quite hard (it did the little cube dance for a few minutes). My NAT is open, all ports checked and settings all correct. Any ideas?
#94 [05:08] <Andrio> You... don't need to set up port forwarding to join someone else's server.
#95 [05:08] <Andrio> Only to run your own.
#96 [05:08] <Andrio> Can you join mctest.ae97.net?
#97 [05:08] <Sojali> Xbox one
#98 [05:09] <Andrio> Ah
#99 [05:09] <Andrio> I was wondering what your cube dance is.
#100 [05:09] <Sojali> I can't right this minute as my son is on the PS4. (we only have one tv)
#101 [05:10] <Sojali> the loading animation - the little cubes go 'round' in a square. :D
#102 [05:11] <nyvia> Sojali: iirc we don't really support the console ports of Minecraft hers
#103 [05:11] <nyvia> Here
#104 [05:11] <Sojali> Oki doky, thank you anyway.
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#106 [05:14] <tyteen4a03> this reminds me, I need to redo sku to make it not list everything Minecraft is
#107 [05:14] <tyteen4a03> on
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#111 [05:16] <nyvia> The console ports are pretty terrible anyways from my experience
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#120 [05:42] <trifuandreiflorin> buna ziua cine ma ajuta si pe mine sami instalez minecraftul? nu reusesc nici cum tot imi zice ca are probleme. va rog
#121 [05:43] <Rozan> Minecraft Error : Pixel format not accelerated, Drivers are updated to the latest version.
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#124 [05:50] <Lestat> i have recently upgraded to windows 10, bought minecraft and im getting a crash report about the display adapter. My drivers are up to date. Even rolled them back, still didnt work.
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#127 [05:50] <Coul2canada> how do I get more subscribers
#128 [05:51] <Coul2canada> im starting to upload again all minecraft
#129 [05:52] <Lestat> nobody has a solution to my problem?
#130 [05:52] <Andrio> ??> Lestat win/DXDiag
#131 [05:52] <Absol> Lestat: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#132 [05:52] <Andrio> Coul2canada, on YouTube?
#133 [05:52] <Coul2canada> ya
#134 [05:53] <Coul2canada> I make minecraft videos and I need 40 subs in 4 weeks
#135 [05:53] <Andrio> I don't think that's something this community can help with.
#136 [05:53] <Lestat> i already copied the dxdiag report,,,
#137 [05:53] <Coul2canada> can u guys subscribe?
#138 [05:54] <Coul2canada> hello
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#144 [05:57] <Lestat> http://paste.ubuntu.com/14477352/
#145 [05:57] <Lestat> there,
#146 [05:58] <Andrio> Lestat, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#147 [05:59] <Lestat> was afraid so, just spent 120$ american on windows too. ]
#148 [06:00] <Lestat> thank you.
#149 [06:00] <Andrio> You might be able to use that Windows license on the new PC... unless it comes with another one
#150 [06:01] <Lestat> short on funds at the moment. gotta make do with what ive got
#151 [06:01] <Andrio> mm
#152 [06:01] <Andrio> What version of Windows did you buy..?
#153 [06:02] <Lestat> im going to contact microsoft and go from there, thanks for your time,
#154 [06:02] <Lestat> 10
#155 [06:02] <Andrio> Mm
#156 [06:04] <Lestat> i had vista, didnt make a recovery boot and reformated then installed the 64x, but my pc is a 32x and my processor is 64x so i reformated again and installed the 32x. hoping that would solve the problem
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#174 [06:23] <Basehunter> Hello, i am new to mojang/minecraft. I created an account early 2015 and want now to buy minecraft. But on the minecraft.net page when I click on "Get now" i am redirected to a page where I can chose a language but nothing else happens. I am on a mac. What could be the problem?
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#177 [06:28] <Basehunter> The same problem for my mojang account. When I try to delete my account (i have a second one that i dont need) nothing happens. Under settings I click on "Want to delete account Learn how" but nothing happens. I stay on the same page.
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#182 [06:40] <temp> I have a problem
#183 [06:42] <temp> I accidentaly logged out, i allways log in automaticly on my launcher, now i cant remember the password, or what hotmail i used, nothing works, what do i do
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#190 [06:54] <Basehunter> Hello, i am new to mojang/minecraft. I created an account early 2015 and want now to buy minecraft. But on the minecraft.net page when I click on "Get now" i am redirected to a page where I can chose a language but nothing else happens. I am on a mac. What could be the problem?
#191 [06:55] <Basehunter> The same problem for my mojang account. When I try to delete my account (i have a second one that i dont need) nothing happens. Under settings I click on "Want to delete account Learn how" but nothing happens. I stay on the same page.
#192 [06:58] * lucas [lucas@notlogged] has joined #minecrafthelp
#193 [07:00] <lucas> meu minecraft ela nao entra fica em uma tela que aparece um monte de coisa com java desplay graficos desativados e mais
#194 [07:01] <Basehunter> sorry in english please?
#195 [07:01] <lucas> mais eu nao sei ingles
#196 [07:03] <lucas> System Information ------------------ Time of this report: 1/12/2016, 10:48:10 Machine name: CARLITO-PC Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532) Language: Portuguese (Regional Setting: Portuguese) System Manufacturer: To Be Filled By O.E.M. System Model: To Be Filled By O.E.M. BIOS: Default System BIOS Processor: AMD Sempron(tm) 1
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#201 [07:03] <_Yellb_> I want to play minecraft 1.8 but my mouse courser moves by his self
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#203 [07:06] <Combo> my minecraft is not worikng im have minecraft original buyed and im say email and password and say worked password or email ..:/
#204 [07:07] <Combo> help me pls
#205 [07:08] <Combo> im restart pc or uninstall minecraft and now install
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#211 [07:28] <liankir> hello
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#214 [07:30] <liankir> i want play on win10 version of minecraft but offline, can I ?
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#223 [07:52] <Rashed_100> hello
#224 [07:52] <Lugia> I can't play
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#227 [07:53] <Lugia> http://paste.ubuntu.com/14477804/
#228 [07:54] <Lugia> I can't play 'c
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#230 [07:55] <Rashed_100> I cant play too please help
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#232 [07:55] <nicolas> o porra por que mano
#233 [07:55] <nicolas> ta com problema
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#235 [07:56] <Rashed_100> come on please help me i want to play
#236 [07:57] <Lugia> Me too , please help us
#237 [08:00] <Rashed_100> #minecrafthelp
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#242 [08:06] <NochTheMAn> #minecrafthelp
#243 [08:06] <NochTheMAn> #minecrafthelp
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#249 [08:01] <tai2003> http://paste.ubuntu.com/14477937/
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#254 [08:04] <hannalyssa> hi, i would like some help with my minecraft on my kindle 7 hd (pocket edition
#255 [08:07] <hannalyssa> my minecraft started about a week ago to hack up and kicking me of the game after a minimum of 5 sec, so i tryd to reset my kindle and got all of the app back so i tried minecraft and it workt for maybe 2 hours
#256 [08:11] <hannalyssa> but then it stated again to kick me out of the game and deleting parts of the world that i just buildt, then proseding to kick me to the pervios game i was playing or the home page. so what do i do?
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#259 [08:12] <hannalyssa> i really want to play but now i cant, does anyone have any ideé of what i can do to fix it
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#271 [08:50] <Miizu> Hello?
#272 [08:51] <Miizu> Some1 who can help me?
#273 [08:51] <Miizu> Can someone find whats wrong with my permissionsEx here is the pastebin: http://pastebin.com/cMktXZ8e
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#279 [08:53] <Miizu> Hello i need help with my PermissionsEx!! whats wrong? http://pastebin.com/cMktXZ8e
#280 [08:54] <Andrio> Miizu, ask that in #permissionsex
#281 [08:54] <Andrio> /join #permissionsex
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#295 [08:57] <kakttus123> hello i can´t log in to my account i write good username and password i reset password maybe 3 time but i can´t still log in
#296 [08:58] <Andrio> ??> kakttus123 login/throttle
#297 [08:58] <Absol> kakttus123: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#298 [08:58] <Absol> kakttus123: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#299 [09:00] <kakttus123> yeah i try it but i use good password and username but ok i wait 3 hours and try it again
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#304 [09:14] <janks> apologies but i am struggling how to play multiplayer on minecraft xbox one edition
#305 [09:15] <janks> i need a step by step idiots guide please
#306 [09:15] <janks> i need a step by step idiots guide please
#307 [09:15] * FireBlack20 [FireBlack20@notlogged] has left #minecrafthelp
#308 [09:15] <janks> not generic terms like "set it up to play online" as that is what i am having trouble with
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#314 [09:19] <janks> apologies but i am struggling how to play multiplayer on minecraft xbox one edition. i need a step by step idiots guide please not generic terms like "set it up to play online" as that is what i am having trouble with
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#316 [09:23] <janks> apologies but i am struggling how to play multiplayer on minecraft xbox one edition. i need a step by step idiots guide please not generic terms like "set it up to play online" as that is what i am having trouble with
#317 [09:24] * MattOfflineMc is now known as Mata
#318 [09:25] <janks> apologies but i am struggling how to play multiplayer on minecraft xbox one edition. i need a step by step idiots guide please not generic terms like "set it up to play online" as that is what i am having trouble with
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#326 [09:44] <jek> ---- Minecraft Crash Report ---- // This doesn't make any sense! Time: 12.01.16 18:38 Description: Starting integrated server java.lang.ExceptionInInitializerError at net.minecraft.server.MinecraftServer.<init>(SourceFile:114) at bsk.<init>(SourceFile:38) at azd.a(SourceFile:1591) at bce.e(SourceFile:162) at bcf.a(SourceFile:214) at bay.a(SourceFile:186) at bce.a(SourceFile:187) at bll.b(SourceFile:851) at azd.ad(SourceFile:780) at azd.e(SourceFi
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#329 [09:47] <jek> ---- Minecraft Crash Report ---- // This doesn't make any sense! Time: 12.01.16 18:38 Description: Starting integrated server java.lang.ExceptionInInitializerError at net.minecraft.server.MinecraftServer.<init>(SourceFile:114) at bsk.<init>(SourceFile:38) at azd.a(SourceFile:1591) at bce.e(SourceFile:162) at bcf.a(SourceFile:214) at bay.a(SourceFile:186) at bce.a(SourceFile:187) at bll.b(SourceFile:851) at azd.ad(SourceFile:780) at azd.e(SourceFi
#330 [09:48] <StultusSpatium> http://paste.ubuntu.com/14478481/
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#334 [09:50] <StultusSpatium> ------------------ System Information ------------------ Time of this report: 1/12/2016, 17:37:13 Machine name: PC Operating System: Windows 10 Pro 32-bit (10.0, Build 10586) (10586.th2_release.151121-2308) Language: Finnish (Regional Setting: Finnish) System Manufacturer: Acer System Model: Aspire 7720Z BIOS: Default System BIOS
#335 [09:51] * _kev_ [_kev_@notlogged] has joined #minecrafthelp
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#337 [09:52] * Crystal|AFK is now known as CrystalMare
#338 [09:53] * StultusSpatium_ [StultusSpatium_@notlogged] has joined #minecrafthelp
#339 [09:53] <StultusSpatium_> ------------------ System Information ------------------ Time of this report: 1/12/2016, 17:37:13 Machine name: PC Operating System: Windows 10 Pro 32-bit (10.0, Build 10586) (10586.th2_release.151121-2308) Language: Finnish (Regional Setting: Finnish) System Manufacturer: Acer System Model: Aspire 7720Z BIOS: Default System BIOS
#340 [09:54] <Andrio> StultusSpatium, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#341 [09:55] <StultusSpatium_> So i cant play minecraft on this pc?
#342 [09:55] <Andrio> Not with Windows 10.
#343 [09:56] <Andrio> It may work with Windows 7.
#344 [09:56] <StultusSpatium_> ok
#345 [09:58] <StultusSpatium_> and how i am gonna change back to windows 7?
#346 [09:59] <StultusSpatium_> no answer.
#347 [10:00] <CubeTheThird> ??> StultusSpatium_ win/downgrade
#348 [10:00] <Absol> StultusSpatium_: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#354 [10:06] * HichamJustZ [HichamJustZ@notlogged] has joined #minecrafthelp
#355 [10:07] <HichamJustZ> helloo?
#356 [10:07] <HichamJustZ> :((
#357 [10:08] <CubeTheThird> hello HichamJustZ
#358 [10:08] <HichamJustZ> I need help with minecraft online when i join a server is says
#359 [10:08] <HichamJustZ> this :
#360 [10:08] <HichamJustZ> internal exception
#361 [10:08] <HichamJustZ> java.lang.nullpointerException
#362 [10:08] <HichamJustZ> Im on a mac
#363 [10:09] <HichamJustZ> pleas anser me. :(
#364 [10:09] <CubeTheThird> HichamJustZ, what server are you trying to join?
#365 [10:10] <HichamJustZ> with every server i try. it says this.
#366 [10:10] <CubeTheThird> HichamJustZ, can you give an example of a server address?
#367 [09:52] <HichamJustZ> play.gotpvp.com
#368 [09:53] <CubeTheThird> .m play.gotpvp.com
#369 [09:53] <PangeaBot> play.gotpvp.com is up with 799/5000 players and a latency of 133.394ms, running BungeeCord 1.8 (47), with an MOTD of "14 -09-04-13-11] 08 GotPVP-Network 11-[13-04-09-08- 00❄ 04NEW00 11Hunger Games!00 ❄".
#370 [09:53] <CubeTheThird> hmm ok
#371 [09:53] <CubeTheThird> HichamJustZ, try connecting to this server: mctest.ae97.net:25566
#372 [09:53] <HichamJustZ> oke give me a second
#373 [09:54] <HichamJustZ> 5 players max right?
#374 [09:55] <HichamJustZ> doesn't work. :'(
#375 [09:55] <CubeTheThird> HichamJustZ, same message?
#376 [09:56] <CubeTheThird> .m mctest.ae97.net:25566
#377 [09:56] <PangeaBot> mctest.ae97.net:25566 is up with 0/5 players and a latency of 57.526ms, running 1.8.8 (47), with an MOTD of "14#MCH Test Server".
#378 [09:57] <HichamJustZ> yes same message
#379 [09:58] <HichamJustZ> this is so frustrating i really want to crie.
#380 [09:58] <CubeTheThird> HichamJustZ, do you have any anti-virus software installed?
#381 [09:58] <HichamJustZ> uhm idk im on a mac
#382 [09:59] <CubeTheThird> ??> HichamJustZ net/speed-test
#383 [09:59] <Absol> HichamJustZ: In order to help diagnose your issue, an internet speed test is required. Visit http://testmy.net/SmarTest/combinedAuto to run a test, and give both the Download and Upload speed results in chat.
#384 [10:00] <HichamJustZ> its downloading something
#385 [10:01] <HichamJustZ> i have to be patience it says
#386 [10:01] <HichamJustZ> You might have a problem... Your connection scored only 0% of the Telenet N.V. average (100% slower). This does not always mean that you're in bad shape. If the Internet package you subscribe to is slower than most people using your ISP you'll see this message.
#387 [10:01] <CubeTheThird> O.o
#388 [10:02] <CubeTheThird> HichamJustZ, what does it say for your upload and download speed?
#389 [10:03] <HichamJustZ> download 118 kbps Ulpoad : 169 kpbs
#390 [10:03] <CubeTheThird> HichamJustZ, ya.. that would be the problem. Your internet connection speeds are too low for multiplayer
#391 [10:04] <HichamJustZ> but.. but..
#392 [10:04] <HichamJustZ> :'(
#393 [10:05] <HichamJustZ> this can't be..
#394 [10:05] * XxDaniel_KxX [XxDaniel_KxX@notlogged] has joined #minecrafthelp
#395 [10:05] <CubeTheThird> HichamJustZ, those speeds are literally twice as fast as dialup internet
#396 [10:05] <CubeTheThird> which is not much
#397 [10:06] <HichamJustZ> how can i fix this please.
#398 [10:06] <HichamJustZ> help me i really want to play online
#399 [10:06] <HichamJustZ> :'(
#400 [10:06] <XxDaniel_KxX> I can not even lunch the minecraft
#401 [10:06] <XxDaniel_KxX> View this web
#402 [10:06] <XxDaniel_KxX> http://paste.ubuntu.com/14478736/
#403 [10:06] <CubeTheThird> HichamJustZ, you will need to contact your ISB about getting a better internet plan
#404 [10:07] <CubeTheThird> XxDaniel_KxX, one moment
#405 [10:07] <HichamJustZ> goddamnit
#406 [10:07] <Absol> HichamJustZ: Please keep it civil
#407 [10:07] <HichamJustZ> im just a kid
#408 [10:07] <CubeTheThird> *ISP
#409 [10:07] <HichamJustZ> im gonna commit suicide. :'(
#410 [10:08] <XxDaniel_KxX> I have window's 10...
#411 [10:08] <HichamJustZ> minecraft is my life
#412 [10:08] <HichamJustZ> its my fucking life!!
#413 [10:08] * Absol kicked HichamJustZ from #minecrafthelp (Reason: ichamJustZ :Keep it civilized, you are just a human)
#414 [10:08] <CubeTheThird> XxDaniel_KxX, hold on
#415 [10:08] <XxDaniel_KxX> OK
#416 [10:09] <CubeTheThird> XxDaniel_KxX, try download and install https://www.nvidia.com/download/driverResults.aspx/96884/en-us
#417 [10:09] <XxDaniel_KxX> OK one moment,
#418 [10:11] <XxDaniel_KxX> Mr.Cube, I can not download,I'm moving to an site to choose state,Then moving to some other site.
#419 [10:12] <CubeTheThird> XxDaniel_KxX, ya after you click download, scroll down and press accept and download
#420 [10:12] <XxDaniel_KxX> Wait
#421 [10:12] <XxDaniel_KxX> I will photo it
#422 [10:14] <XxDaniel_KxX> https://gyazo.com/6e01a96efb4c47d4f457d525296e6177
#423 [10:14] <XxDaniel_KxX> Check it out
#424 [10:15] <CubeTheThird> XxDaniel_KxX, .. NO. Scroll ALL the way down
#425 [10:15] <XxDaniel_KxX> Ohhh
#426 [10:16] <XxDaniel_KxX> Ok,I'm downloading
#427 [10:18] * CrystalMare is now known as NotCrystal
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#430 [10:24] <XxDaniel_KxX> I am installing
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#432 [10:24] <XxDaniel_KxX> Welcome!
#433 [10:25] <Illyria> Hi
#434 [10:25] <CubeTheThird> ah good!
#435 [10:25] <CubeTheThird> hello Illyria
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#437 [10:27] <Illyria> I have problems with white lines appearing on my game, its hard to explain
#438 [10:28] <CubeTheThird> Illyria, can you get a screenshot?
#439 [10:29] <Illyria> yeah but how do i send it on this chat?
#440 [10:29] <CubeTheThird> ??> Illyria imgur
#441 [10:29] <Absol> Illyria: Imgur is an image hosting website at http://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#442 [10:30] <Illyria> ok wait a sec
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#445 [10:33] <Illyria> here is ishttp://imgur.com/hilWT7E
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#447 [10:33] <Illyria> ops here http://imgur.com/hilWT7E
#448 [10:34] * SirCutieeYukii [SirCutieeYukii@notlogged] has joined #minecrafthelp
#449 [10:34] <CubeTheThird> Illyria, what kind if graphics card do you have?
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#451 [10:34] <Illyria> nvidia gtx 960
#452 [10:35] <SirCutieeYukii> hello i have changed my username now it wont let me go online
#453 [10:35] <BZH4V> Hi, I have 2 childrens and they would like to play together Minecraft on LAN. but its writting the name is alredy taken. Is it means i must buy new minecraft for new minecraft account?
#454 [10:35] <CubeTheThird> Illyria, did you change any of the graphics settings in the nvidia control panel?
#455 [10:35] <Illyria> no
#456 [10:35] <SirCutieeYukii> no
#457 [10:35] <CubeTheThird> ??> SirCutieeYukii launcher/relog
#458 [10:35] <Absol> SirCutieeYukii: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#459 [10:35] <CubeTheThird> SirCutieeYukii, only messages with your name are for you
#460 [10:36] <CubeTheThird> BZH4V, yes each player must have their own account
#461 [10:36] <BZH4V> thanks
#462 [10:36] <CubeTheThird> Illyria, are you using any mods?
#463 [10:36] <Illyria> no
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#465 [10:38] <SirCutieeYukii> hi thanks ot works now
#466 [10:38] <CubeTheThird> Illyria, ok. In the nvidia control panel, can you make sure (under 3d settings) that anti-aliasing is set to 'use application settings' or something like that
#467 [10:39] * yMatheusPvP_ [yMatheusPvP_@notlogged] has joined #minecrafthelp
#468 [10:39] * XxDaniel_KxX [XxDaniel_KxX@notlogged] has joined #minecrafthelp
#469 [10:40] <XxDaniel_KxX> Hello there,
#470 [10:40] <yMatheusPvP_> Help-me Pls, Minecraft Crash
#471 [10:40] <XxDaniel_KxX> I've just reset my PC after install and now checking it over,
#472 [10:41] * NotCrystal is now known as Crystal|Dinner
#473 [10:42] <XxDaniel_KxX> The problem is still there
#474 [10:42] <XxDaniel_KxX> https://gyazo.com/f82a6e3279ad11f27c169e91704212c2
#475 [10:42] <Illyria> CubeTheThird, thanks a lot
#476 [10:43] <CubeTheThird> Illyria, so that worked?
#477 [10:44] <CubeTheThird> XxDaniel_KxX, you installed the driver I sent you?
#478 [10:44] <yMatheusPvP_> Help-me pleas.......what is http://paste.ubuntu.com/14478933/ ?
#479 [10:44] <XxDaniel_KxX> Yקד ן גןג
#480 [10:44] <Illyria> CubeTheThird, yeah its worked just tested it thanks.
#481 [10:44] <XxDaniel_KxX> Yes i did
#482 [10:44] <XxDaniel_KxX> https://gyazo.com/f82a6e3279ad11f27c169e91704212c2
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#486 [10:47] <XxDaniel_KxX> Yes i did
#487 [10:47] <XxDaniel_KxX> But i still have the problem
#488 [10:47] <CubeTheThird> XxDaniel_KxX, did you do a custom or express install?
#489 [10:48] <yMatheusPvP_> what is http://paste.ubuntu.com/14478933/
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#492 [10:49] <CubeTheThird> yMatheusPvP_, download and install win 64 exe: https://downloadcenter.intel.com/download/25313/Intel-HD-Graphics-Driver-for-Windows-7-8-1-10-3rd-Gen-BYT-
#493 [10:49] <XxDaniel_KxX> I am now in the NVIDIA Exprianation
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#496 [10:50] <CubeTheThird> what?
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#498 [10:50] <yMatheusPvP_> okay !
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#502 [10:52] <brutal> preciso de ajuda
#503 [10:53] <brutal> por favor
#504 [10:53] <brutal> i need help
#505 [10:53] <brutal> i have a problem in minecraft
#506 [10:53] <brutal> i have windows 10
#507 [10:53] * Delaxarnyazer [Delaxarnyazer@notlogged] has quit. (Ping timeout: 198 seconds)
#508 [10:54] <CubeTheThird> brutal, what's the problem?
#509 [10:54] <brutal> hey. look i have windows 10
#510 [10:54] <brutal> then i tried to install minecraft
#511 [10:54] <brutal> but it have one problem
#512 [10:54] <brutal> it crashed, i clicked on "fix problems" and now i have this
#513 [10:54] <brutal> http://paste.ubuntu.com/14478974/
#514 [10:55] <CubeTheThird> brutal, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#515 [10:55] <brutal> if i change my graphic card i can play even with windows 10?
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#517 [10:55] <CubeTheThird> brutal, is that a desktop computer?
#518 [10:55] <brutal> yes
#519 [10:55] <CubeTheThird> brutal, then yes
#520 [10:56] <brutal> ok thanks!
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#522 [10:56] <brutal> good bye
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#556 [11:01] <xMarni> can anyone help me
#557 [11:01] <xMarni> my minecraft.net site
#558 [11:01] <xMarni> is like full white and the the words are still there
#559 [11:02] <xMarni> like profile game and etc
#560 [11:02] <xMarni> i did a reset to my pc
#561 [11:02] <xMarni> need to know how to get the launcher bacj
#562 [11:02] <xMarni> and a good driver
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#576 [11:18] <tinkerbekka> I keep getting a "Pixel Format Not Accelerated" error. All the drivers and Windows have been updated. I am running Windows 7 Professional with a Nvidia GeForce 6600 GT video card.
#577 [11:19] <aaxel28> good morning , I just descagar Minecraft 1.8 on my pc , which has 64-bit windows 8 but not at me or run the game and I can not open
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#579 [11:21] <aaxel28> I just download*
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#589 [11:28] <FireBurn10> Hello, I Installed Optifine.
#590 [11:28] <FireBurn10> ]None of the textures showed up
#591 [11:29] <FireBurn10> So I un-installed everything in minecraft having to do with Optifine. So Optifine isnt on my pc anymore.
#592 [11:30] <FireBurn10> And I restarted minecraft, and started it up, None of the textures showed up!
#593 [11:31] <FireBurn10> So I uninstalled minecraft, and Installed Minecraft.msi, Hoping the textures would show up, But they didnt, and I need help with this
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#601 [11:38] <xMarni> Did i big reset to my pc just like everything gone i got google chrome im currentlly windows 8.1
#602 [11:38] <xMarni> Dont know what java i have to get i dont really remember
#603 [11:38] <xMarni> Need an good driver
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#605 [11:40] <FireBurn10> Hi, I Installed optifine, And When I started up Minecraft.exe, None of the block textures, or chat boxes showed up! So I uninstalled Optifine, And restarted minecraft. None of the textures, nor the chat boxes showed up. So I Uninstalled minecraft, and installed Minecraft.Msi. When I booted the game up, None of the chat boxes, nor block textures showed up.
#606 [11:41] <webrosc> ??> FireBurn10 mods
#607 [11:41] <Absol> FireBurn10: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#608 [11:41] <Absol> FireBurn10: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#613 [11:46] <aurora> I bougth minecraft for my tablet and now i want to use it on my smartphone. I need to rebuy it?
#614 [11:46] <XxDaniel_KxX> I guess.
#615 [11:46] <XxDaniel_KxX> Wait
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#617 [11:46] <XxDaniel_KxX> When you buy that game on tablet,You was in a google account?
#618 [11:47] <mattym> aurora, Are both the tablet and Phone on the same Operating system, as in are both Android devices or both Apple devices?
#619 [11:47] <webrosc> if tablet is android, and so is phone then they use the same game (assuming same play account)
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#624 [11:50] <aurora> Yes they are Android, both, but when i download from google store it ask me money
#625 [11:51] <mattym> aurora, You need to make sure you are logged into the new device with the same Google (Play Store) account that you first purchased it on
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#628 [11:52] <XxDaniel_KxX> Aurora, If you was logged in a google account when you buy the game,Log in him,Go to my application's,All applicaition and it's need to show you minecraft download.
#629 [11:52] <XxDaniel_KxX> Aurora, If you was logged in a google account when you buy the game,Log in him,Go to my application's,All applicaition and it's need to show you minecraft download.
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#631 [11:53] <aurora> ok i need to use the same google account, it's enough?
#632 [11:53] <XxDaniel_KxX> I think,
#633 [11:53] <XxDaniel_KxX> Check if it's work
#634 [11:54] <aurora> thank you all
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#636 [11:55] <tinkerbekka> I keep getting a "Pixel Format Not Accelerated" error. All the drivers and Windows have been updated. I am running Windows 7 Professional with a Nvidia GeForce 6600 GT video card.
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#639 [11:56] <nielsklomp> I can't download minecraft anymore
#640 [11:56] <XxDaniel_KxX> I need download windows 7 to ruun game's like MC because window's 10 not support all of the programs
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#642 [11:56] <CubeTheThird> tinkerbekka, do you have a dxdiag report?
#643 [11:57] <tinkerbekka> CubeTheThird, Somewhere. Just a sec.
#644 [11:57] <CubeTheThird> nielsklomp, what happens?
#645 [11:59] <tinkerbekka> CubeTheThird, Can't find it. I'm running another.
#646 [12:00] <tinkerbekka> CubeTheThird, What would you like?
#647 [12:01] <CubeTheThird> tinkerbekka, paste the full report onto http://paste.ubuntu.com and give the URL here.
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#649 [12:01] <tinkerbekka> Cube, http://paste.ubuntu.com/14479470/
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#651 [12:02] <CubeTheThird> tinkerbekka, according to this your drivers are not up to date
#652 [12:02] <CubeTheThird> tinkerbekka, download and install https://www.nvidia.com/download/driverResults.aspx/82758/en-us
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#654 [12:03] <tinkerbekka> CubeTheThird, I've done that like three times. Let me run it again (the download) and see if I missed something.
#655 [12:05] * Plzhlpme [Plzhlpme@notlogged] has joined #minecrafthelp
#656 [12:06] <Plzhlpme> my minecraft account is away
#657 [12:06] <Plzhlpme> its stolen i think
#658 [12:06] <CubeTheThird> Plzhlpme, why do you say that?
#659 [12:06] <tinkerbekka> CubeTheThird, it's installing. Just another minute.
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#661 [12:07] <Plzhlpme> i want my account back
#662 [12:07] <Plzhlpme> username is Jopperdepopper
#663 [12:07] <LUCA66667> hilfe im speakgerman
#664 [12:07] <Plzhlpme> And im speaking dutch
#665 [12:08] <CubeTheThird> Plzhlpme, from what I can tell that name was changed today. If you didn't change it, you will have to contact Mojang about it
#666 [12:08] <LUCA66667> oky
#667 [12:08] <CubeTheThird> ??> Plzhlpme mojang/email
#668 [12:08] <Absol> Plzhlpme: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#669 [12:08] <Absol> Plzhlpme: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#670 [12:08] <LUCA66667> help my :(
#671 [12:08] <LUCA66667> support ?
#672 [12:09] <Plzhlpme> i dont have transaction code
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#674 [12:09] <CubeTheThird> LUCA66667, what's the problem?
#675 [12:09] * jjs999jjs [jjs999jjs@notlogged] has joined #minecrafthelp
#676 [12:09] <CubeTheThird> Plzhlpme, what method of payment did you use?
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#678 [12:09] <danejerouse> Windows 10 upgrade no pixel acceleration
#679 [12:09] <CubeTheThird> danejerouse, do you have a dxdiag report?
#680 [12:10] <danejerouse> yes
#681 [12:10] <Plzhlpme> i dont know
#682 [12:10] <Plzhlpme> its long time ago
#683 [12:10] <danejerouse> http://paste.ubuntu.com/14479515/
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#685 [12:10] <Plzhlpme> hoi
#686 [12:10] <CubeTheThird> Plzhlpme, do you have the confirmation email from your purchase?
#687 [12:10] <LUCA66667> I m speak german help my please
#688 [12:10] <jasper_deeerste> http://paste.ubuntu.com/14479523/
#689 [12:10] <CubeTheThird> danejerouse, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#690 [12:10] <CubeTheThird> LUCA66667, we only speak English. Please explain what the problem is
#691 [12:10] <CubeTheThird> jasper_deeerste, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#692 [11:52] <Plzhlpme> i think not my email is hacked and i dont have it anymore i have changed the email
#693 [11:52] <LUCA66667> help yes no ?
#694 [11:52] <danejerouse> cubethethird, thank you! You saved me lots of time
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#696 [11:52] <CubeTheThird> Plzhlpme, when did you purchase it?
#697 [11:53] <Plzhlpme> i dont know anymore
#698 [11:53] <CubeTheThird> LUCA66667, if you can't explain what the problem is, then we can't help you
#699 [11:53] <Plzhlpme> maybe you can see
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#701 [11:53] <CubeTheThird> Plzhlpme, we don't work for Mojang here. so we don't have access to that info
#702 [11:53] <LUCA66667> you speak german ?
#703 [11:53] <jasper_deeerste> kan je hem niet update
#704 [11:53] <CubeTheThird> Plzhlpme, you can't even estimate in what year you purchased it?
#705 [11:54] <CubeTheThird> LUCA66667, no. We only speak English here. Feel free to use translate.google.com
#706 [11:54] <LUCA66667> okay
#707 [11:54] <Plzhlpme> 2012 2013 that time i think
#708 [11:55] <CubeTheThird> Plzhlpme, and you have no idea if you used a gift code, credit card, or paypal to purchase it
#709 [11:55] <Plzhlpme> no
#710 [11:55] <CubeTheThird> ??> Plzhlpme account/trans-id
#711 [11:55] <Absol> Plzhlpme: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
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#713 [11:55] <jasper_deeerste> I can not update it
#714 [11:56] <CubeTheThird> Plzhlpme, well there's the info for getting your ID. Nothing more we can do here since you don't know how you paid
#715 [11:56] <tinkerbekka> CubeTheThird, Ran the GeForce Experience and got "Sorry, GeForce Experience could not find a driver for this PC. Still getting the error message when I try to start MC. http://paste.ubuntu.com/14479563/
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#717 [11:56] <CubeTheThird> tinkerbekka, .. what? I gave you the driver, not geforce experience
#718 [11:57] <jasper_deeerste> I can not update it
#719 [11:57] <jasper_deeerste> of wel
#720 [11:57] <jasper_deeerste> of
#721 [11:57] <jasper_deeerste> wel
#722 [11:57] <CubeTheThird> jasper_deeerste, I already explained it to you
#723 [11:57] <tinkerbekka> CubeTheThird. Came with the download.
#724 [11:58] <LUCA66667> Help! I can no longer in me can you help in my Minecraft Account Log me
#725 [11:58] <Plzhlpme> i dont know how to do that with that tool
#726 [11:58] <CubeTheThird> tinkerbekka, ok.. installing the download should have installed the driver, unless that gave you errors
#727 [11:58] <CubeTheThird> LUCA66667, what happens when you try?
#728 [11:58] <CubeTheThird> Plzhlpme, .. tool? I sent you a website...
#729 [11:59] <tinkerbekka> <CubeTheThird, no it didn't
#730 [11:59] <CubeTheThird> tinkerbekka, no error messages?
#731 [11:59] <tinkerbekka> CubeTheThird, not during the download.
#732 [11:59] <Plzhlpme> yeah website
#733 [12:00] <CubeTheThird> tinkerbekka, but during the install
#734 [12:00] <tinkerbekka> CubeTheThird, or install.
#735 [12:00] <Plzhlpme> how to use that
#736 [12:01] <Plzhlpme> website.
#737 [12:01] <CubeTheThird> Plzhlpme, ... you read it?
#738 [12:01] <Plzhlpme> yes
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#740 [12:02] <LUCA66667> my password or my name is not real you know why?
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#742 [12:02] <CubeTheThird> LUCA66667, have you tried resetting the password?
#743 [12:03] <LUCA66667> yes
#744 [12:03] <Plzhlpme> when i try to reset mojang account it sends me no email
#745 [12:03] <CubeTheThird> ??> LUCA66667 login/throttle
#746 [12:03] <Absol> LUCA66667: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#747 [12:03] <Absol> LUCA66667: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#748 [12:04] * GAMEKILLDT [GAMEKILLDT@notlogged] has quit. (Client Quit)
#749 [12:04] <LUCA66667> kanst du mir an meine e-mail das passwart und name senden ?
#750 [12:05] <LUCA66667> you can send to my e-mail password and name me send?
#751 [12:05] <Plzhlpme> how do i reset it
#752 [12:06] <Plzhlpme> my mojang account
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#756 [12:09] <killerkm> hi
#757 [12:09] <killerkm> i have problem
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#759 [12:10] <killerkm> my account have a problem: Error! Your Minecraft account has already been migrated to a Mojang account.
#760 [12:10] * mana [mana@notlogged] has joined #minecrafthelp
#761 [12:10] <CubeTheThird> killerkm, why are you trying to migrate your account?
#762 [12:10] <killerkm> but i can't loggin
#763 [12:10] <killerkm> no
#764 [12:11] <killerkm> i want loggin my account
#765 [12:11] <CubeTheThird> killerkm, what happens when you try?
#766 [12:12] <killerkm> I can not enter my account
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#769 [12:13] <killerkm> Yesterday I was trying to get into my account
#770 [12:14] <killerkm> but I could not
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#773 [12:15] <CubeTheThird> killerkm, what happens when you try?
#774 [12:15] <killerkm> the site informs that my account has been migrated , but I can not access
#775 [12:15] <CubeTheThird> killerkm, what is your minecraft username?
#776 [12:15] * Bagaren_Erik [Bagaren_Erik@notlogged] has quit. (Client Quit)
#777 [12:19] <killerkm> killerkm
#778 [12:19] <killerkm> old account
#779 [12:19] * LUCA66667 [LUCA66667@notlogged] has quit. (Quit: Web client closed)
#780 [12:19] <killerkm> but after migrating I do not know
#781 [12:20] <CubeTheThird> killerkm, it seems your name was changed. you will have to contact mojang about this
#782 [12:21] <killerkm> ok
#783 [12:21] <killerkm> =/
#784 [12:21] <CubeTheThird> ??> killerkm mojang/email
#785 [12:21] <Absol> killerkm: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#786 [12:21] <Absol> killerkm: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#789 [12:27] <Tutu> I opened up my minecraft launcher and i clicked paly and it came up as a error i have a link right here about a report please help!! :)
#790 [12:27] <Tutu> http://paste.ubuntu.com/14479681/
#791 [12:29] * VegetaSSGSS [VegetaSSGSS@notlogged] has joined #minecrafthelp
#792 [12:29] <VegetaSSGSS> hello, today i am trying to log in into my minecraft account from the website and doesnt let me why ?...
#793 [12:30] <VegetaSSGSS> when i send to know my username on email it says that i have a subscribed account named VegetaSSGSS but when i try to login it doesnt let me and i change my password and still doesnt let me join...
#794 [12:31] * ovo [ovo@notlogged] has joined #minecrafthelp
#795 [12:31] <mattym> ??> VegetaSSGSS login/throttle
#796 [12:31] <Absol> VegetaSSGSS: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#797 [12:31] <Absol> VegetaSSGSS: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#798 [12:32] <mattym> Tutu, That is not a complete dxdaig report, please check the instructions again, and make sure to copy ALL the info from the dxdiag report onto the paste site
#799 [12:34] <Tutu> is this right, i am so sorry i have never had a problem with minecraft here is another link
#800 [12:34] <ovo> como eu faço para resolver o problema do windowns 10 que não aceita o manicreft
#801 [12:34] <Tutu> Ubuntu Pastebin Paste from IrishWeegee at Tue, 12 Jan 2016 18:31:56 +0000 Download as text 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 ------------------ System Information ------------------ Time of this report: 1/12/2016, 18:30:02 Machine name: KHOLIMABEGUM-PC Operating System: Windows 10 Home 64-bit (10.0, Build 10240) (10240.th1_st1.151104-1714) Language: English (Regional Settin
#802 [12:35] <mattym> Tutu, Copy it to the paste site again and get me the URL,
#803 [12:35] <ovo> augen me ajuda pffffffffffffffffff
#804 [12:36] <Tutu> http://paste.ubuntu.com/14479681/
#805 [12:36] <mattym> ??> Tutu win/dxdiag
#806 [12:36] <Absol> Tutu: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#807 [12:36] <Tutu> i dont understand you
#808 [12:36] <mattym> Tutu, Go to the link from Absol
#809 [12:36] <mattym> Tutu, Follow all the directions again
#810 [12:37] <mattym> Tutu, When you get to the part that has you copy the information from your dxdiag report over to the website
#811 [12:37] <mattym> Tutu, Make sure you copy the entire dxdiag report, its several hundred lines long
#812 [12:38] <mattym> ??> ovo lang/pt
#813 [12:38] <Absol> ovo: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#814 [12:38] <VegetaSSGSS> absol how to let my account back then ?
#815 [12:39] <mattym> VegetaSSGSS, Wait 3 hours without logging in at all as you were told
#816 [12:39] * Reventon619 [Reventon619@notlogged] has joined #minecrafthelp
#817 [12:39] * Reventon619 [Reventon619@notlogged] has quit. (Network ban)
#818 [12:39] <mattym> VegetaSSGSS, After that time has passed, try to log in with your normal password
#819 [12:40] <mattym> VegetaSSGSS, If it doesnt work, reset the password
#820 [12:40] * Reventon619 [Reventon619@notlogged] has joined #minecrafthelp
#821 [12:40] <VegetaSSGSS> i changed it before some minutes
#822 [12:40] <mattym> VegetaSSGSS, That doesnt matter
#823 [12:40] <VegetaSSGSS> and i know it till now...
#824 [12:40] <VegetaSSGSS> change it again ?
#825 [12:40] <mattym> VegetaSSGSS, You have locked it out
#826 [12:41] <Tutu> here got it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1
#827 [12:41] <Tutu> yse
#828 [12:41] <mattym> VegetaSSGSS, You cannot do anything to it for 3 hours
#829 [12:41] <Tutu> http://paste.ubuntu.com/14479758/
#830 [12:41] <mattym> Tutu, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#831 [12:41] * olivergray12 [olivergray12@notlogged] has joined #minecrafthelp
#832 [12:42] <Tutu> how do i downgrade
#833 [12:42] <Reventon619> Hi, I need help. I haven't played MC in a while and when I went to download the new launcher, it says unable to update native launcher or something. Help pls
#834 [12:42] <mattym> Tutu, When did you update to Windows 10?
#835 [12:42] <mattym> Reventon619, What antivirus software do you have installed?
#836 [12:42] <Reventon619> erm how do i check
#837 [12:43] <mattym> ??> Reventon619 tools/hjt
#838 [12:43] <Absol> Reventon619: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#839 [12:43] <Absol> Reventon619: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#840 [12:43] <mattym> Reventon619, Follow the instructions Absol sent you
#841 [12:43] <Reventon619> ok
#842 [12:43] <Tutu> a week ago
#843 [12:44] <mattym> Tutu, To downgrade from Windows 10 back to your previous version of Windows (Only if you updated to Windows 10 within the last 30 days), see the info here http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#845 [12:44] <Reventon619> I'll try that thank you
#846 [12:45] <Tutu> thanks mattym you are helping me sooooo much
#847 [12:45] * Reventon619 [Reventon619@notlogged] has quit. (Client Quit)
#848 [12:47] <VegetaSSGSS> Mattym so i wait 3 hours and try again and it will surely success letting me join my account ?
#849 [12:48] <Tutu> mattym will i lose everything on my computer
#850 [12:48] <mattym> VegetaSSGSS, After waiting 3 hours, try your normal login info
#851 [12:48] * XAnnzX [XAnnzX@notlogged] has joined #minecrafthelp
#852 [12:48] <mattym> VegetaSSGSS, If it gives you the same error, try the password reset, it should work then
#853 [12:49] <mattym> Tutu, IF you follow the instructions on the site, no
#854 [12:49] <XAnnzX> How do u put armor on without opening the inventory?
#855 [12:49] <Tutu> thanks mattym your the best :0
#856 [12:49] <mattym> XAnnzX, If you pick up armor and are not wearing any, it will go on you
#857 [12:50] <mattym> XAnnzX, Also, you may be able to hold it in your hand and right click with it
#858 [12:50] <XAnnzX> Ok so just right click?
#859 [12:50] <mattym> XAnnzX, I think
#860 [12:50] <XxDaniel_KxX> GUYS
#861 [12:50] <XxDaniel_KxX> GUYS
#862 [12:50] <XxDaniel_KxX> GUYS
#863 [12:50] <XAnnzX> Ok thx
#864 [12:50] <XxDaniel_KxX> I FOUND THE PROBLEM ON WINDOWS 10
#865 [12:51] <XxDaniel_KxX> WINDOWS AREN'T SUPPORT IT STARTER, NVIDIA NOT SUPPORRTED AND STARTED ON WINDOW'S 10
#866 [12:51] * XAnnzX [XAnnzX@notlogged] has quit. (Client Quit)
#867 [12:51] <webrosc> XxDaniel_KxX, seems your caps lock key is on too
#868 [12:51] <XxDaniel_KxX> Ohh yes sory,
#869 [12:51] <XxDaniel_KxX> Sorry*
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#871 [12:53] * MC_Kasu [MC_Kasu@notlogged] has joined #minecrafthelp
#872 [12:54] <MC_Kasu> hello I can not run my minecraft how?
#873 [12:55] * ANDREW_ [ANDREW_@notlogged] has joined #minecrafthelp
#874 [12:56] <MC_Kasu> http://paste.ubuntu.com/14479832/
#875 [12:56] <mattym> MC_Kasu, Unfortunately your graphics hardware is not fully supported on Windows 8, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#876 [12:57] * Tutu [Tutu@notlogged] has quit. (Ping timeout: 204 seconds)
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#878 [12:58] <MC_Kasu> Agreed
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#886 [13:04] <Will> Hi i have downloaded minecraft but saying pixel format not accelerated, i follwed instructions and said no problems? help
#887 [13:04] * LuisPvP [LuisPvP@notlogged] has joined #minecrafthelp
#888 [13:04] <mattym> Will, Do you have the link to your dxdiag report? If so please post the link in this chat.
#889 [13:04] * Bdude2013 [Bdude2013@notlogged] has joined #minecrafthelp
#890 [13:04] * XxDaniel_KxX [XxDaniel_KxX@notlogged] has quit. (Quit: Web client closed)
#891 [13:04] <Will> http://paste.ubuntu.com/14479885/
#892 [13:04] <Will> is that it
#893 [13:05] * Bdude2013 [Bdude2013@notlogged] has quit. (Client Quit)
#894 [13:05] <Will> sorry i'm rubbish at this, i'm trying to sort for my son
#895 [13:05] * DukeChocula [DukeChocula@notlogged] has joined #minecrafthelp
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#897 [13:06] <DukeChocula> http://pastebin.com/g6WUdR9n Minecraft crashes on launch
#898 [13:08] <Bdude2013> i need help with minecraft it says lack of updated graphic drivers i did the intel update for the drivers and it said my graphics were all up to date and it worked when i had windows 7 but then i upgraded to windows 10 and know it dosnt work please help
#899 [13:08] <webrosc> Will, Unfortunately your graphics hardware is not supported on Windows 8/8.1, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
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#904 [13:10] <dfhtr> hey how to i open the minecraft laucher?
#905 [12:52] <dfhtr> sorry minecraft launcher log*
#906 [12:53] <DukeChocula> Open the launcher and theres tabs up top
#907 [12:53] <DukeChocula> One is update notes, the next is launcher log, then profile editor, and game output
#908 [12:53] <dfhtr> yea ik that
#909 [12:53] * ngc0202 [ngc0202@notlogged] has joined #minecrafthelp
#910 [12:53] <dfhtr> yea ik but when im in game
#911 [12:54] <dfhtr> i wanna open it in game
#912 [12:54] <DukeChocula> I don't believe that's possible
#913 [12:54] <dfhtr> it is i done it b4
#914 [12:54] <dfhtr> but just forgot
#915 [12:54] <mattym> ??> dfhtr launcher/open
#916 [12:54] <Absol> dfhtr: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#917 [12:54] <mattym> dfhtr, Close the game, and then follow the instructions Absol sent
#918 [12:55] * Will [Will@notlogged] has quit. (Quit: Web client closed)
#919 [12:55] <dfhtr> ok will do
#920 [12:55] <mattym> dfhtr, If you make those changes, next time you start it the launcher will stay open
#921 [12:55] <dfhtr> ok
#922 [12:56] <DukeChocula> Can anyone help me? I posted earlier
#923 [12:56] <mattym> DukeChocula, You have an extra argument in your JVM arguments
#924 [12:56] <DukeChocula> Lemme grab them for you
#925 [12:56] * ANDREW_ [ANDREW_@notlogged] has quit. (Ping timeout: 204 seconds)
#926 [12:56] <DukeChocula> -Xmx2048M -Xms2048M -XX:+UseConcMarkSweepGC -XX:+CMSIncrementalMode -XX:-UseAdaptiveSizePolicy -Xmn128M
#927 [12:56] <DukeChocula> Is it the last one?
#928 [12:57] <mattym> DukeChocula, Yes try removing that, then save the profile
#929 [12:57] <DukeChocula> Game still crashes on startup
#930 [12:57] <DukeChocula> Java Plateform SE binary has stopped working
#931 [12:58] <DukeChocula> platform*
#932 [12:58] <mattym> DukeChocula, Why are you trying to allocate 2GB?
#933 [12:59] <DukeChocula> I use approximately 1.1GB with my resource pack
#934 [12:59] <DukeChocula> So I just bumped it up to 2GB
#935 [12:59] <mattym> DukeChocula, And your total system RAM?
#936 [12:59] <DukeChocula> 16GB
#937 [13:00] <mattym> DukeChocula, One moment
#938 [13:00] <DukeChocula> Alright, Thanks
#939 [13:01] * FreiherrVonWild [FreiherrVonWild@notlogged] has joined #minecrafthelp
#940 [13:02] <mattym> ??> DukeChocula win/dxdiag
#941 [13:02] <Absol> DukeChocula: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#942 [13:02] <mattym> DukeChocula, Can you do the instructions Absol linked
#943 [13:02] <mattym> DukeChocula, I want to check something before making another recommendation
#944 [13:02] <DukeChocula> Alright. I'll try those. Thanks guys
#945 [13:02] <DukeChocula> Ask away Mattym
#946 [13:02] <mattym> DukeChocula, Do the instructions
#947 [13:03] <mattym> DukeChocula, Get me the link
#948 [13:03] <mattym> DukeChocula, That will tell me what i need to know
#949 [13:04] * VegetaSSGSS [VegetaSSGSS@notlogged] has quit. (Quit: Web client closed)
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#952 [13:05] <DukeChocula> http://pastebin.com/9R7KvwbM
#953 [13:05] <DukeChocula> Theres my DXDiag
#954 [13:06] * jordan8w [jordan8w@notlogged] has joined #minecrafthelp
#955 [13:07] * JEZZ [JEZZ@notlogged] has joined #minecrafthelp
#956 [13:08] <jordan8w> hi i have forgotten the password to my account and no longer have access to the email linked to the account how can i access the account?
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#958 [13:08] <mattym> ??> DukeChocula java/1.8
#959 [13:08] <Absol> DukeChocula: You can get Java 8 for almost any platfom here: http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html
#960 [13:09] <mattym> DukeChocula, Download the one called jre-8u66-windows-x64.exe
#961 [13:09] <DukeChocula> What's wrong with my Java?
#962 [13:09] <mattym> DukeChocula, Run/Install it, and if it asks let it remove any other Java
#963 [13:09] <mattym> DukeChocula, Possibly nothing, just want to rule it out
#964 [13:09] <mattym> DukeChocula, Possibly nothing, just want to rule it out
#965 [13:09] * jordan8w [jordan8w@notlogged] has left #minecrafthelp
#966 [13:10] <DukeChocula> Okay. I was going to say. I was just playing yesterday and it worked fine. I'm download it now. It'll take a few minutes
#967 [13:11] * dfhtr [dfhtr@notlogged] has quit. (Ping timeout: 204 seconds)
#968 [13:11] <mattym> DukeChocula, Anything else changes with the PC since it last worked?
#969 [13:11] <mattym> changed*
#970 [13:12] <DukeChocula> Nope. Exact same setup, nothing changed except a PC reboot when the power flickered
#971 [13:12] <mattym> DukeChocula, Yeah, power issues can cause all sorts of mess ups
#972 [13:14] <DukeChocula> I can play other games just fine though. Hopefully Java is just a little messed up. Seems kind of weird though. I was playing this morning and the game crashed a couple times after 15 minutes or so. Now it crashes before the game even launches
#973 [13:15] <mattym> DukeChocula, Does it ever show a full crash log, other than just the launcher log?
#974 [13:16] <DukeChocula> Hopefully I'm still connected. I had to disconnect from my VPN as the download was taking too long. It'll be done in about 20 seconds now
#975 [13:16] * kevin11 [kevin11@notlogged] has joined #minecrafthelp
#976 [13:19] <mattym> DukeChocula, Are you purposly running 1.8.8 Minecraft instead of 1.8.9
#977 [13:20] <DukeChocula> Yeah, the server I host at my brothers house is a 1.8.8 server that I haven't got around to updating. So my friends and I play on 1.8.8
#978 [13:20] <DukeChocula> But I also tried to run it on 1.8.9 and it crashed
#979 [13:20] <mattym> DukeChocula, Ok, cause if you were using a VPN and the launcher tried to get the newer one, there is a chance that was the issue
#980 [13:21] <mattym> DukeChocula, Oh, nvm then
#981 [13:21] <DukeChocula> Okay. Java is up to date and i'm going to try again
#982 [13:21] <mattym> DukeChocula, Do you know how to get to your Game Directory (.minecraft folder)
#983 [13:21] <DukeChocula> I do
#984 [13:22] <DukeChocula> Same crash
#985 [13:22] <mattym> DukeChocula, Ok try it, if it doesnt work go to that folder and find the Crash logs folder
#986 [13:22] <mattym> DukeChocula, Get me a copy of the most recent crash log
#987 [13:22] <mattym> DukeChocula, Crash Logs or Crash Reports if forget what its called
#988 [13:23] <DukeChocula> I don't have any thing that says crash log. But I do have one thats just called logs
#989 [13:23] <DukeChocula> I don't have any thing that says crash log. But I do have one thats just called logs
#990 [13:23] * kevin11 [kevin11@notlogged] has left #minecrafthelp
#991 [13:25] <mattym> DukeChocula, Ok, if there is no crash-reports folder, then it hasnt given you a full crash
#992 [13:26] <DukeChocula> assets, libraries, logs, resourcepacks, saves, screenshots, server-resource-packs, versions.
#993 [13:26] <mattym> ??> DukeChocula win/reinst
#994 [13:26] <Absol> DukeChocula: You may need to reinstall the locally installed files that Minecraft puts into place.
#995 [13:26] <Absol> DukeChocula: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#996 [13:26] <mattym> DukeChocula, Try the info Absol sent
#997 [13:26] <DukeChocula> Okay. I assume he's a command bot?
#998 [13:28] <mattym> Yes
#999 [13:30] * Nouqui [Nouqui@notlogged] has joined #minecrafthelp
#1000 [13:32] <DukeChocula> Okay. I'm redownloading minecraft right now
#1001 [13:32] * headshoxorginal [headshoxorginal@notlogged] has joined #minecrafthelp
#1002 [13:33] * headshoxorginal [headshoxorginal@notlogged] has quit. (Client Quit)
#1003 [13:34] <Nouqui> Hi, I'm french so my English is not so good so I use the google translation. I feel to do my hack Minecraft account. I connect but it is telling me that my account was persone I wanted to password forgot but it is telling me that this email address does not contain account. Thank you for helping me I have the invoice to prove
#1004 [13:35] * headshoxorginal [headshoxorginal@notlogged] has joined #minecrafthelp
#1005 [13:35] <Nouqui> Hi, I'm french so my English is not so good so I use the google translation. I feel to do my hack Minecraft account. I connect but it is telling me that my account was persone I wanted to password forgot but it is telling me that this email address does not contain account. Thank you for helping me I have the invoice to prove
#1006 [13:36] * headshoxorginal [headshoxorginal@notlogged] has quit. (Client Quit)
#1007 [13:36] <mattym> Nouqui, What is your ingame user name?
#1008 [13:37] <Nouqui> Nouqui
#1009 [13:38] <mattym> ??> Nouqui mojang/email
#1010 [13:38] <Absol> Nouqui: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1011 [13:38] <Absol> Nouqui: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1012 [13:38] <mattym> Nouqui, Fill in the form Absol linked
#1013 [13:44] <DukeChocula> Completely reinstalled minecraft and java and still getting Java(TM Platform SE binary has stopped working
#1014 [13:45] <Nouqui> to understand
#1015 [13:45] * Mryoloking_ [Mryoloking_@notlogged] has joined #minecrafthelp
#1016 [13:45] <mattym> DukeChocula, Can you get me the output on the game-output tab from the launcher
#1017 [13:45] <Nouqui> I fail to understand things
#1018 [13:45] * leandro [leandro@notlogged] has joined #minecrafthelp
#1019 [13:45] <mattym> Nouqui, Fill out the form in the link from Absol
#1020 [13:45] * Dragonite39 [Dragonite39@notlogged] has joined #minecrafthelp
#1021 [13:45] <DukeChocula> Nothing special but http://pastebin.com/zpzE7JT0
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#1023 [13:46] <Dragonite39> guys how i put a map for download
#1024 [13:46] <mattym> DukeChocula, Hmm yeah its not gettting far there either
#1025 [13:46] <mattym> Dragonite39, Find a website that lets you upload it
#1026 [13:46] <Dragonite39> here
#1027 [13:47] <Mryoloking_> i need help with pixel format not accelerated
#1028 [13:47] <mattym> Dragonite39, This is not a website
#1029 [13:47] <mattym> Mryoloking_, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1030 [13:47] <Mryoloking_> let me copy it
#1031 [13:47] <Dragonite39> minecraft forum is not a website anymore?
#1032 [13:47] <mattym> Mryoloking_, Link
#1033 [13:47] <mattym> Mryoloking_, You need the paste.ubuntu.com link
#1034 [13:48] <Mryoloking_> http://paste.ubuntu.com/14480211/ here it is
#1035 [13:48] <mattym> Dragonite39, This is not Minecraft Forum
#1036 [13:48] <Nouqui> Do you speak french or not ?
#1037 [13:48] <Dragonite39> lol
#1038 [13:48] <Nouqui> Sorry :c
#1039 [13:48] <mattym> Nouqui, NO
#1040 [13:48] <Dragonite39> thats the minecraft forum chat
#1041 [13:48] <mattym> Mryoloking_, One moment
#1042 [13:49] <Mryoloking_> k
#1043 [13:49] * Dragonite39 [Dragonite39@notlogged] has quit. (Client Quit)
#1044 [13:49] <DukeChocula> Nouqui, Aller à https://help.mojang.com/customer/portal/emails/new et remplir le formulaire
#1045 [13:50] <Nouqui> this form is in English I do not understand anything
#1046 [13:50] * Blizzgamer [Blizzgamer@notlogged] has joined #minecrafthelp
#1047 [13:50] * chrisrulz2912 [chrisrulz2912@notlogged] has joined #minecrafthelp
#1048 [13:50] <chrisrulz2912> hey can someone help me here
#1049 [13:50] <mattym> Mryoloking_, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/25188/Intel-HD-Graphics-Driver-for-Windows-10-64bit-3rd-Gen-BYT-
#1050 [13:51] <chrisrulz2912> i am kinda worried about something
#1051 [13:51] <Mryoloking_> k
#1052 [13:51] <chrisrulz2912> can u get reported for swearing
#1053 [13:51] <chrisrulz2912> on minecraft
#1054 [13:51] <chrisrulz2912> i didn't swear
#1055 [13:51] <mattym> chrisrulz2912, Thats depends on the server
#1056 [13:51] <DukeChocula> depends on the server Chris
#1057 [13:51] <chrisrulz2912> hypixel
#1058 [13:51] <mattym> chrisrulz2912, You need to check their rules
#1059 [13:51] <Blizzgamer> then yes
#1060 [13:51] <chrisrulz2912> no i didn't swear
#1061 [13:51] <chrisrulz2912> but i said something but i am to worried to say it
#1062 [13:52] <chrisrulz2912> but i am scared in case he might take a screenshot
#1063 [13:52] <webrosc> hypixel set their rules, its down to them what they set and what they inforce
#1064 [13:52] * perla16 [perla16@notlogged] has joined #minecrafthelp
#1065 [13:52] <webrosc> each server is run by its own group, and only they control what goes on in their server
#1066 [13:52] <mattym> DukeChocula, Can you get me a copy of the latest crash or log, whatever comes up for you
#1067 [13:53] <DukeChocula> Mattym, I'll try reinstalling my graphics drivers
#1068 [13:53] <chrisrulz2912> well i said to him go suk ur mum because he kept calling me a camper and he kept hitting me and i was really angry at him because i was hidden in a good spot as well
#1069 [13:53] <DukeChocula> Chris, this isn't a place to ask these questions
#1070 [13:53] <chrisrulz2912> well where is a good place then
#1071 [13:53] <webrosc> chrisrulz2912, that would be abuse towards another player, prob against hypixel rules
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#1073 [13:53] <webrosc> hypixel have a forum
#1074 [13:53] <DukeChocula> Hypixel forums
#1075 [13:53] <chrisrulz2912> but i don't wanna get banned i felt so bad after
#1076 [13:53] <chrisrulz2912> i wanted to say sorry to him right after but he left
#1077 [13:54] <chrisrulz2912> :(
#1078 [13:54] <chrisrulz2912> people make mistakes
#1079 [13:54] <DukeChocula> We're not going to be able to help you Chris
#1080 [13:54] <webrosc> if you get banned take it up with an appeal on the hypixel forum, if you don't get banned no problem
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#1082 [13:54] <chrisrulz2912> well how do i know if i am banned
#1083 [13:54] <webrosc> ONLY hyplixel control the hypixel server
#1084 [13:54] * AndrewPH is now known as blahblahhithere
#1085 [13:54] <DukeChocula> You won't be able to get on to the Hypixel servers
#1086 [13:55] <webrosc> you'll know when you try to join the server
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#1088 [13:55] <chrisrulz2912> yeah
#1089 [13:55] <chrisrulz2912> ok
#1090 [13:55] <chrisrulz2912> thanks
#1091 [13:55] <chrisrulz2912> for the help guys
#1092 [13:55] <DukeChocula> Yep
#1093 [13:55] <chrisrulz2912> well i can get on there now
#1094 [13:55] <chrisrulz2912> but how long does it take till they ban me
#1095 [13:55] <DukeChocula> Could be today, tomorrow, next week, or never. Probably never
#1096 [13:55] <webrosc> we are not hypixel so how would we know?
#1097 [13:55] <DukeChocula> You didn't say anything bad
#1098 [13:56] <chrisrulz2912> i said go suk ur mum to him
#1099 [13:56] <chrisrulz2912> ?
#1100 [13:56] <chrisrulz2912> is that not bad
#1101 [13:56] <DukeChocula> That's not anything to be banned for
#1102 [13:56] <chrisrulz2912> oh
#1103 [13:56] <chrisrulz2912> ok
#1104 [13:56] <DukeChocula> I mean, it's not good. But not something you'll be banned for
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#1106 [13:56] <chrisrulz2912> ok
#1107 [13:56] <chrisrulz2912> thanks for the help
#1108 [13:56] <DukeChocula> Okay Mattym, I am downloading a new driver right now for my graphics card. Hopefully this will fix it
#1109 [13:56] <DukeChocula> Okay Mattym, I am downloading a new driver right now for my graphics card. Hopefully this will fix it
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#1112 [13:57] * blahblahhithere is now known as AndrewPH
#1113 [13:58] <mattym> DukeChocula, I doubt its anything to do with that, but at this point its worth a try
#1114 [13:58] <DukeChocula> Same, but I'm at a loss honestly.
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#1116 [14:00] * Mata is now known as MattOfflineMc
#1117 [14:00] <DukeChocula> Should I try the JDK instead of the JRE?
#1118 [14:00] <DukeChocula> I know the JDK is the development kit, but it's java that is crashing
#1119 [14:04] <DukeChocula> I deleted Java in both program files and program files (x86) and still get the java SE binary crash. Where would that be located?
#1120 [14:08] <mattym> DukeChocula, Minecraft also installs its own, in the Minecraft folder withing Program Files
#1121 [14:08] <mattym> DukeChocula, Usually in Program Files (x86)
#1122 [14:08] <mattym> DukeChocula, Instead of deleting it
#1123 [14:09] <mattym> DukeChocula, Go to minecraft.net/download and get the .msi installer
#1124 [14:09] <mattym> DukeChocula, Run it, and choose repair
#1125 [14:10] <DukeChocula> After repair it still crashed
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#1127 [13:52] <mattym> DukeChocula, Hmm, that power flicker may have messed something up that I couldnt even begin to diagnose remotely
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#1129 [13:53] <DukeChocula> Thing is, everything else works fine. I've been able to play everything. I can benchmark the CPU and GPU, I've tried a ton of other games and everything works flawlessly
#1130 [13:53] * diamondkeyz [diamondkeyz@notlogged] has joined #minecrafthelp
#1131 [13:54] <diamondkeyz> I purchased this mindcraft game to open it and find no game inside?
#1132 [13:55] <diamondkeyz> I was told by playstation that I should connect you.
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#1136 [13:57] <DukeChocula> Holy crap
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#1138 [13:57] <DukeChocula> Mattym, my game runs now. Must have been a problem with OpenGL
#1139 [13:57] <DukeChocula> in my graphics drives
#1140 [13:57] <DukeChocula> drivers*
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#1144 [13:59] <mattym> Ok
#1145 [13:59] <DukeChocula> One last thing. Can you help me sort out these arguments so I have 2GB of RAM dedicated to Minecraft? The first and last look conflicting to me. But I want whatever needs in there
#1146 [13:59] <DukeChocula> -Xmx1G -XX:+UseConcMarkSweepGC -XX:+CMSIncrementalMode -XX:-UseAdaptiveSizePolicy -Xmn128M
#1147 [14:01] <Nicolas1K> hi, i have a problem with this description http://paste.ubuntu.com/14480357/, anyone can help me
#1148 [14:02] <mattym> DukeChocula, I would just do this: -Xmx2G -Xms1G -XX:+UseConcMarkSweepGC -XX:+CMSIncrementalMode -XX:-UseAdaptiveSizePolicy
#1149 [14:02] <DukeChocula> Okay, awesome. Thanks so much mattym. Have a nice day!
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#1153 [14:08] <Nicolas1K> i try
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#1160 [14:15] <Nirbas> Minecraft doesnt run after windows 10 update Link to DxDiag report: http://paste.ubuntu.com/14480489/
#1161 [14:16] <rojustic> I host a public minecraft server for 300 students in school labs.. the 30 students logging in from the school lab are going through the school district firewall.. which maps them all to a single source IP... after 3-5 students login all following students are told the password is wrong.. it's not. they try to go to mojang and login but they get the same issue. when they connect via their cell phone it works. initially I
#1162 [14:16] <mattym> Nirbas, First delete any copies of the minecraft.exe and shortcuts to minecraft you have
#1163 [14:16] <mattym> rojustic, One moment
#1164 [14:17] <mattym> Nirbas, Then go to minecraft.net/download and download the file that ends in .msi
#1165 [14:17] <mattym> Nirbas, Run that file and let it Install Minecraft, if there is no install option choose repair
#1166 [14:17] <rojustic> I suspect the mojang authentication servers see too many clients connecting from a single IP which blocks added clients...
#1167 [14:17] <mattym> Nirbas, After that try to run the game again, if you get the same error let me know
#1168 [14:18] <rojustic> suspecting an attack.. could this be true?
#1169 [14:18] <mattym> rojustic, No, too many clients logging in can cause a lockout on the IP
#1170 [14:19] <mattym> rojustic, More often its causes by too many people making a mistake in the password from one IP
#1171 [14:19] <Nirbas> ok I will try, thank you!
#1172 [14:19] <mattym> rojustic, Lockout will clear after 3 hours with NO login attempts at all
#1173 [14:19] <mattym> rojustic, No other way around it
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#1175 [14:20] <rojustic> crap... seriously!?
#1176 [14:20] <mattym> rojustic, If you continue to have the issue, try to contact mojang support and see if anything can be done
#1177 [14:20] <mattym> ??> rojustic mojang/email
#1178 [14:20] <Absol> rojustic: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1179 [14:20] <Absol> rojustic: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1180 [14:20] <mattym> rojustic, Use the form Absol linked
#1181 [14:20] <rojustic> thanks!
#1182 [14:20] <webrosc> if you can change the ip is may work
#1183 [14:20] <webrosc> s/is/it
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#1185 [14:21] <mattym> but you will need to talk to your district about that ^
#1186 [14:21] * c1nugen [c1nugen@notlogged] has joined #minecrafthelp
#1187 [14:22] <webrosc> the lockout is on the IP, so a different ip wouldn't be locked,k though changing ip maybe harder
#1188 [14:22] * DukeChocula [DukeChocula@notlogged] has quit. (Ping timeout: 204 seconds)
#1189 [14:23] <rojustic> this is kind of a big deal....
#1190 [14:23] <rojustic> i hope to have 2000 students in the distract using minecraft under a technology club we created...
#1191 [14:23] <rojustic> today we have 400 students across 10 schools
#1192 [14:24] <rojustic> i'd LOVE for mojang to find a workaround for this...
#1193 [14:24] * sneakyp [sneakyp@notlogged] has quit. (Quit: Web client closed)
#1194 [14:24] <mattym> rojustic, Fill in the form and wait for the reply
#1195 [14:25] <rojustic> will do. thanks. one more question...
#1196 [14:25] <mattym> rojustic, Not sure if they do, but they really should have a way to set it up for volume logins
#1197 [14:25] <rojustic> it appears we get about 5 users authenticated before it's blocked...... is that about rigth?
#1198 [14:25] <c1nugen> I lost my way on my world
#1199 [14:26] <webrosc> worth asking, and maybe if they are willing to work with them to arrange something
#1200 [14:27] * ygordony2101 [ygordony2101@notlogged] has joined #minecrafthelp
#1201 [14:27] <Nirbas> it works, thank you! :)
#1202 [14:27] <ygordony2101> http://paste.ubuntu.com/14480541/
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#1204 [14:28] * andres410 [andres410@notlogged] has joined #minecrafthelp
#1205 [14:28] <rojustic> thx guys
#1206 [14:28] <andres410> x
#1207 [14:28] <andres410> x
#1208 [14:28] <andres410> x
#1209 [14:28] <andres410> x
#1210 [14:28] * Absol kicked andres410 from #minecrafthelp (Reason: ndres410 :Stop spamming)
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#1213 [14:29] <ygordony2101> alguem me ajuda
#1214 [14:29] * FreeConnection [FreeConnection@notlogged] has joined #minecrafthelp
#1215 [14:29] <FreeConnection> Unable to start the Minecraft Runtime Environment. This is most likely caused by corruption. Please try to reinstall Minecraft. I tried many times without success, help me please.
#1216 [14:30] <c1nugen> I have lost my way on my world and now I can not find my house. Any suggestions on how to find it?
#1217 [14:30] * helpmee [helpmee@notlogged] has joined #minecrafthelp
#1218 [14:31] <helpmee> my account has been removed
#1219 [14:31] <mattym> c1nugen, Do you know if the house was close to the spawn (area you first started)
#1220 [14:31] <mattym> c1nugen, Or did you make a bed in your home?
#1221 [14:31] <helpmee> ?
#1222 [14:31] <mattym> helpmee, What is your ingame user name?
#1223 [14:32] <mattym> FreeConnection, What antivirus do you have installed?
#1224 [14:32] <helpmee> none
#1225 [14:32] <c1nugen> yes everytime I renter to work on the house it would spawn back where I left the house
#1226 [14:32] * kharte321 [kharte321@notlogged] has joined #minecrafthelp
#1227 [14:33] <FreeConnection> No antivirus
#1228 [14:33] <mattym> ??> FreeConnection tools/hjt
#1229 [14:33] <Absol> FreeConnection: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1230 [14:33] <Absol> FreeConnection: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1231 [14:33] <mattym> FreeConnection, Follow the instructions Absol sent
#1232 [14:33] <FreeConnection> Ok thanks
#1233 [14:33] <mattym> c1nugen, If you make a compass ingame, it should eitehr leed you to your bed or the spawn area
#1234 [14:34] * kharte321 [kharte321@notlogged] has quit. (Client Quit)
#1235 [14:34] <helpmee> My account has been stolen my email is no longer the sign 's all gone my account has been deleted
#1236 [14:34] <mattym> helpmee, What is your ingame username?
#1237 [14:34] <helpmee> My account has been stolen my email is no longer the sign 's all gone my account has been deleted
#1238 [14:35] <helpmee> diamondquerry
#1239 [14:35] <mattym> helpmee, What happens when you try to log in, EXACTLY what does it say
#1240 [14:35] * ygordony2101 [ygordony2101@notlogged] has quit. (Quit: Web client closed)
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#1243 [14:36] <italo> ydo7er7y0-8u80-00hjogdghgpe
#1244 [14:36] <italo> fyfyuffufçufiupç.i7dfyuffdçboghjhgjrhjogojsrojo´jghd
#1245 [14:36] * italo [italo@notlogged] has quit. (Client Quit)
#1246 [14:36] <helpmee> Oops, unknown username or password. If you are logging in with a Mojang account make sure to use your e-mail address as username. When logging in with a Mojang account, use your e-mail address as username.
#1247 [14:37] <c1nugen> I have a compass so the red needle is pointing to my bed not north?
#1248 [14:37] <mattym> helpmee, And what happens if you try to log into the website
#1249 [14:37] <mattym> c1nugen, Yes, its either pointing you to your bed or the spawn area of the map
#1250 [14:37] <helpmee> the same
#1251 [14:38] <mattym> ??> helpmee login/throttle
#1252 [14:38] <Absol> helpmee: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1253 [14:38] <Absol> helpmee: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1254 [14:38] <helpmee> whats that?
#1255 [14:38] <c1nugen> Thank you very much :-)
#1256 [14:39] * c1nugen [c1nugen@notlogged] has quit. (Quit: Web client closed)
#1257 [14:39] <mattym> helpmee, Read what Absol said
#1258 [14:39] <helpmee> I changed my password but nothing more funktionirt my account is gone
#1259 [14:39] * manny0303 [manny0303@notlogged] has joined #minecrafthelp
#1260 [14:40] <manny0303> hi
#1261 [14:40] <helpmee> i wait a whole day
#1262 [14:40] * jaxie797 [jaxie797@notlogged] has joined #minecrafthelp
#1263 [14:40] * xShadowOG [xShadowOG@notlogged] has joined #minecrafthelp
#1264 [14:40] <xShadowOG> Heyo
#1265 [14:40] <manny0303> hi any admins or mods on here?
#1266 [14:40] <manny0303> hi any admins or mods on here?
#1267 [14:41] <alex21> si
#1268 [14:41] <xShadowOG> I can't connect my minecraft account to a mojang acount anyone got solution :D ?
#1269 [14:41] <manny0303> any helpers?
#1270 [14:41] <helpmee> mattym what shoud i do?
#1271 [14:41] <manny0303> i dont know how to upgrade my drivers help me!
#1272 [14:42] <mattym> helpmee, While the lockout it active, you wont be able to change the info
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#1275 [14:42] <mattym> helpmee, Wait 3 hours from now without trying to log in
#1276 [14:42] <jaxie797> same as manny i did all the steps then it told me to come here
#1277 [14:42] <mattym> helpmee, After that, try to log in as normal
#1278 [14:43] <mattym> jaxie797, dox
#1279 [14:43] <mattym> jaxie797, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1280 [14:43] <helpmee> ii have wair 5 hours
#1281 [14:43] <xShadowOG> manny
#1282 [14:43] <xShadowOG> bruh
#1283 [14:43] <manny0303> ?
#1284 [14:43] <helpmee> it dosnt work
#1285 [14:43] <jaxie797> how do i make the link
#1286 [14:43] <xShadowOG> Go look up on youtube how to update drivers
#1287 [14:43] <xShadowOG> that will help you out
#1288 [14:43] <mattym> helpmee, The timer resets whenever you try to log in
#1289 [14:43] <mattym> helpmee, Wait 3 hours from now, then try again
#1290 [14:43] * Blizzgamer [Blizzgamer@notlogged] has joined #minecrafthelp
#1291 [14:44] <xShadowOG> Matty spamming will not help you
#1292 [14:44] <xShadowOG> lmfao
#1293 [14:44] <helpmee> i I never give my password wrong
#1294 [14:44] <mattym> xShadowOG, What?
#1295 [14:44] <Blizzgamer> Hello! can anyone help me fix my minecraft problem?
#1296 [14:44] <webrosc> xShadowOG, youtube is not how to update drivers
#1297 [14:44] <mattym> Blizzgamer, Explain the issue
#1298 [14:45] <xShadowOG> I said that he can look up on youtube how to update drivers
#1299 [14:45] <xShadowOG> lmfao
#1300 [14:45] <Blizzgamer> i cant load my minecraft game and it says invalid pixel format
#1301 [14:45] <mattym> xShadowOG, Please dont give out bad advice
#1302 [14:45] <mattym> Blizzgamer, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1303 [14:45] <helpmee> My account has disappeared from my minecraft 2 account also
#1304 [14:45] <Blizzgamer> httphttp://paste.ubuntu.com/14480252/
#1305 [14:46] <mattym> helpmee, If you are getting the errors that you are, you are locked out
#1306 [14:46] <Blizzgamer> http://paste.ubuntu.com/14480252/
#1307 [14:46] <xShadowOG> lmfao mattym
#1308 [14:46] <webrosc> Blizzgamer, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#1309 [14:46] <mattym> helpmee, Wait 3 hours from now, then try to log in as normal
#1310 [14:46] * Lord_Ralex kicked xShadowOG from #minecrafthelp (Reason: ShadowOG :xShadowOG)
#1311 [14:46] <helpmee> okay
#1312 [14:46] * mattym <3
#1312 [14:46] <Blizzgamer> Oki thx for your help
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#1314 [14:47] <xShadowOG> I can't connect my minecraft account to a mojang acount anyone got solution :D ?
#1315 [14:47] <helpmee> if it does not go , I 'll get back to you
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#1318 [14:47] <jaxie797> mattym where can i find the link to my dxdiag
#1319 [14:48] <mattym> ??> jaxie797 win/dxdaig
#1320 [14:48] <webrosc> xShadowOG, why not? what error does it say? and what is your ingame name?
#1321 [14:48] <mattym> ??> jaxie797 win/dxdiag
#1322 [14:48] <Absol> jaxie797: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1323 [14:48] <mattym> jaxie797, Do the instructions Absol linked
#1324 [14:49] <xShadowOG> my in game name is xShadow and when ever i try to connect em, it says wrong password or ign
#1325 [14:49] <xShadowOG> And i have changed my pass like 10 times now
#1326 [14:49] <jaxie797> i alredy did that
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#1328 [14:49] <collin912> i am having trouble running minecraft it is laggy
#1329 [14:49] <mattym> jaxie797, Then you should have a paste.ubuntu.com link with your dxdiag in it
#1330 [14:49] <webrosc> xShadowOG, that username is already migrated
#1331 [14:50] <jaxie797> you mean the website that it brought me too?
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#1333 [14:50] <xShadowOG> IK but i want to join my mojang account im using the email and pass but it doesn't let me join mine, it says that i have to connect em
#1334 [14:50] <webrosc> xShadowOG, if you didn't migrate it then you will have to contact Mojang to fix it, if you did then you are using the wrong email to login with
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#1336 [14:50] <mattym> jaxie797, Yes, adter hitting the Paste! button, it should have taken you to a new page
#1337 [14:50] <xShadowOG> I have one email that im using and it still doesn't let me log on my mojang
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#1340 [14:50] <jaxie797> http://paste.ubuntu.com/14480584/
#1341 [14:50] <webrosc> xShadowOG, use https://minecraft.net/retrievename to test ALL your emails to see which is linked to your username
#1342 [14:51] <manny0303> how do i upgrade my drivers?????
#1343 [14:51] <mattym> jaxie797, Ok one moment
#1344 [14:51] <webrosc> manny0303, we need the dxdiag log link
#1345 [14:51] <xShadowOG> I will
#1346 [14:51] <manny0303> how
#1347 [14:51] <manny0303> do i get the
#1348 [14:51] <manny0303> that
#1349 [14:51] <collin912> i am having trouble running minecraft it is laggy
#1350 [14:51] <webrosc> ??> manny0303 win/dxdiag
#1351 [14:51] <Absol> manny0303: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1354 [14:52] <manny0303> ok
#1355 [14:52] <manny0303> il be right back
#1356 [14:52] <webrosc> collin912, single player, or on servers only?
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#1358 [14:52] <mattym> jaxie797, Download then Install the Catalyst Software Suite from here http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%2010%20-%2032
#1359 [14:52] <xShadowOG> Ummm webrosc could my account be hacked cuz im not getting mail to any of my mails... ?
#1360 [14:53] <webrosc> xShadowOG, or you made a typo when you migrated and migrated it to the wrong email
#1361 [14:53] <webrosc> which is more likely
#1362 [14:53] <xShadowOG> is there way to check to which account its migrated?
#1363 [14:53] <webrosc> Mojang can fix that
#1364 [14:53] <webrosc> ??> xShadowOG mojang/email
#1365 [14:53] <Absol> xShadowOG: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1366 [14:53] <Absol> xShadowOG: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#1368 [14:54] <collin912> single player
#1369 [14:54] <webrosc> collin912, any mods or resource packs?
#1370 [14:54] <webrosc> have you messed with ram allocation too?
#1371 [14:54] <collin912> no
#1372 [14:54] <jaxie797> mattym, do i run or open folder?
#1373 [14:54] <manny0303> webrosc here
#1374 [14:55] <manny0303> http://paste.ubuntu.com/14480677/
#1375 [14:55] <mattym> jaxie797, Run it
#1376 [14:55] <webrosc> manny0303, use the msi launcher for minecraft here https://launcher.mojang.com/download/MinecraftInstaller.msi
#1377 [14:55] <xShadowOG> Is there way to check to which email is my IGN registered?
#1378 [14:56] <webrosc> xShadowOG, no
#1379 [14:56] <webrosc> ONLY Mojang have that information
#1380 [14:56] <xShadowOG> dang
#1381 [14:56] <xShadowOG> rip me
#1382 [14:56] <webrosc> contact Mojang and they can sort it out
#1383 [14:56] <manny0303> ok\
#1384 [14:56] <xShadowOG> Yeah but the problem is that i bought game with friends pay pal and i can't get transaction id...
#1385 [14:57] <webrosc> xShadowOG, then speak to your friend to get the receipt
#1386 [14:57] <manny0303> thanks i think is working now >3
#1387 [14:57] <xShadowOG> Huh rip that account
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#1389 [14:58] <xShadowOG> wait webrosc
#1390 [14:58] <xShadowOG> i bought account 2-3-4 years ago
#1391 [14:58] <xShadowOG> can i even find that id
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#1393 [14:58] <xShadowOG> after these years
#1394 [14:58] <webrosc> so? paypal will still have the receipt
#1395 [14:58] <xShadowOG> will it?
#1396 [14:58] <collin912> no
#1397 [14:58] <webrosc> yes, they hold records for many years
#1398 [14:59] <xShadowOG> Oke tnx im gonna try
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#1404 [15:03] <Geogre> Hello apparently I have an issue with my pixel formaT?
#1405 [15:03] <collin912> can you help me with minecraft be laggy no mods
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#1407 [15:03] <collin912> single player
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#1412 [15:07] <collin912> can you help me with minecraft single player no mods
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#1419 [14:57] <GALLEGOL> DESPUES DE ASER TODO LO Q ME DICEN EN LA OBTENCION DE DXDIAG QUE TENGO Q HACER
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#1421 [15:00] <dylankelly88> i need help with my account one of my friends little raed hacked my account without permission and i never gave it to him and he somehow changed the username to Little Raed RP and the password is different now too i dont know how he did it but can you help me fix it
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#1423 [15:02] <dylankelly88> please help me
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#1432 [15:18] <mrtacocat> how do I reset security qustions so I can log into my account?
#1433 [15:20] <mrtacocat> Hello?
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#1436 [15:23] <bill> my pre paid card says that the card is invalid but i just bought it
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#1441 [15:25] <eko> i need help
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#1444 [15:25] <BjachBjach> Hello, Always i try to run my server it says "Couldn't verify username because servers are unavailable" Could someone help me out?
#1445 [15:26] <bill> th web page is all funky as well whats up there
#1446 [15:27] <bill> my pre paid card says that the card is invalid but i just bought it
#1447 [15:28] <collin912> mincraft is laggy no mods single player
#1448 [15:30] <bill> this is no hlp at all
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#1450 [15:31] <bill> my pre paid card says that the card is invalid but i just bought it
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#1452 [15:32] <MegaEdgeGaming> Hi, my Minecraft keeps crashing. Probably just because I got Windows 10, but it keeps saying that my graphic drivers are out of date. How do I fix this?
#1453 [15:33] <bill> my pre paid card says that the card is invalid but i just bought it
#1454 [15:34] <MegaEdgeGaming> Hi, my Minecraft keeps crashing. Probably just because I got Windows 10, but it keeps saying that my graphic drivers are out of date. How do I fix this?
#1455 [15:35] <collin912> mincraft is laggy no mods single player
#1456 [15:35] <MegaEdgeGaming> Turn render distance down Collin912
#1457 [15:35] <bill> this is suposed to be a hlp thing but no one hlps
#1458 [15:36] <collin912> did that
#1459 [15:37] <MegaEdgeGaming> Turn everything graphical to the lowest point. If that doesnt work, then its your computer processor
#1460 [15:37] <bill> is the minecraft web pagew vhaving issues for anyone else or just me
#1461 [15:37] <BjachBjach> Hello, Always i try to run my server it says "Couldn't verify username because servers are unavailable" Could someone help me out?
#1462 [15:37] <collin912> ok
#1463 [15:38] <MegaEdgeGaming> prob just u bill
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#1468 [15:39] <bill> must be my whole town then because i have been to three diffrent friends houses and it is not loading correctly
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#1470 [15:40] <BjachBjach> Hello, Always i try to run my server it says "Couldn't verify username because servers are unavailable" Could someone help me out?
#1471 [15:40] <MegaEdgeGaming> Hi, my Minecraft keeps crashing. Probably just because I got Windows 10, but it keeps saying that my graphic drivers are out of date. How do I fix this?
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#1474 [15:41] <DRTM> I am trying to use multi player but do not know how to connect to a server. Do I need to know a server name in oreder to connect?
#1475 [15:41] <mattym> bill, What do you mean by pre-paid card?
#1476 [15:41] <mattym> MegaEdgeGaming, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1477 [15:41] * Bubbly [Bubbly@notlogged] has joined #minecrafthelp
#1478 [15:41] <bill> pre paid minecraft card
#1479 [15:41] <mattym> DRTM, Yes, you need to find a server IP/Address and add it to your menu
#1480 [15:42] <mattym> bill, Are you sure the store activated it when you purchased it>
#1481 [15:42] <MegaEdgeGaming> DRTM try the server ip under direct connect try : mineplex.us.net
#1482 [15:42] <Bubbly> I was just wondering why i can't connect to any of the servers :/
#1483 [15:42] <mattym> Bubbly, What happens when you try?
#1484 [15:42] <bill> yes called them and it shows on the recipt that it was activated
#1485 [15:43] <MegaEdgeGaming> Mattym, yes give me a minuet
#1486 [15:43] <DRTM> So I need to use a friends surver name in order to do mutiplayer?
#1487 [15:43] <mattym> bill, Then take it back and request a new one, as this one seems to have an issue
#1488 [15:43] <mattym> DRTM, Yes
#1489 [15:43] <BjachBjach> Hello, Always i try to run my server it says "Couldn't verify username because servers are unavailable" Could someone help me out?
#1490 [15:43] <bill> ok ty
#1491 [15:43] <MegaEdgeGaming> mattym this should be it: http://paste.ubuntu.com/14480957/
#1492 [15:44] <mattym> .m
#1493 [15:44] <PangeaBot> (mattym) 03Online: Login, Session, Skins, Website, Realms
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#1495 [15:44] <mattym> MegaEdgeGaming, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1496 [15:44] <Bubbly> It just keeps loading but I wait and wait and nothing happens, when i go to "Direct connect" it works, but then I get kicked some how
#1497 [15:44] <DRTM> Is there a server that anyone can join?
#1498 [15:44] <MegaEdgeGaming> ok
#1499 [15:44] <mattym> Bubbly, What error message do you get?
#1500 [15:45] <mattym> DRTM, You will have to look online for pulic servers
#1501 [15:45] <Bubbly> That someone has kicked everybody from the game
#1502 [15:45] <mattym> Bubbly, Then its an issue on that servers end, or and issue somewhere in the connection between you and the servers
#1503 [15:46] <Bubbly> So I'm just gunna have to wait until it decides to work again... :(
#1504 [15:46] <DRTM> If the wireless symbole os X out in red next to the servers what does that mean?
#1505 [15:47] <MegaEdgeGaming> Ok mattym, can you tell me if I can run Minecraft: Windows 10 Beta?
#1506 [15:47] <DRTM> *symbol
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#1510 [15:49] <Bubbly> Thank you mattym
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#1512 [15:50] <MegaEdgeGaming> Ok mattym, can you tell me if I can run Minecraft: Windows 10 Beta?
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#1518 [15:54] <DRTM> When I go to multiplayer, add server what does it mean by name and address? where do I find the name and address
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#1522 [16:03] <ngc0202> What's a good piece of software I can use to record my game
#1523 [16:03] <ngc0202> Free, that is
#1524 [16:04] <mattym> ngc0202, Ive heard people recomends OBS
#1525 [16:04] <mattym> Open Broadcasting Software
#1526 [16:04] <ngc0202> 'free and open source' always good to see!
#1527 [16:04] <BjachBjach> matym?
#1528 [16:04] <mattym> Broadcaster*
#1529 [16:04] <ngc0202> It looks good, thanks
#1530 [16:04] <BjachBjach> Always i try to run my server it says "Couldn't verify username because servers are unavailable" Could someone help me out?
#1531 [16:04] <jaxie797> mattym, i waited 2 hours and only one of my games got downloaded, how do i know if minecraft is downloading on AMD?
#1532 [16:04] <mattym> ??> BjachBjach launcher/relog
#1533 [16:04] <Absol> BjachBjach: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#1534 [16:05] <mattym> BjachBjach, Try the info Absol sent
#1535 [16:05] * Bell is now known as Kirito
#1536 [16:05] <BjachBjach> its on a vm
#1537 [16:05] <mattym> jaxie797, The link i send you is for the graphics drivers
#1538 [16:05] <mattym> jaxie797, All it should be doing is downlaoding your graphics drivers
#1539 [16:06] <mattym> jaxie797, If the install for the AMD drivers finished, you should have had to restart the computer, then test Minecraft
#1540 [16:06] <BjachBjach> Nope, still doesn't work
#1541 [16:06] <jaxie797> ok
#1542 [16:06] <mattym> BjachBjach, Are you trying to connect to a server on the same network as you
#1543 [16:06] * pokepokeface [pokepokeface@notlogged] has joined #minecrafthelp
#1544 [16:06] <BjachBjach> No
#1545 [16:07] <BjachBjach> its a vm
#1546 [16:07] <BjachBjach> Where i hist a server on
#1547 [16:07] <BjachBjach> Couldn't verify username because servers are unavailable [17:06:39 INFO]: com.mojang.authlib.GameProfile@4cb3bba1[id=<null>,name=BjachBjach,properties={},legacy=false] (/81.*************:55377) lost connection: Authentication servers are down. Please try again later, sorry! >
#1548 [16:07] <mattym> BjachBjach, Then make sure you have set it up properly to give the server all the info it needs
#1549 [16:07] <BjachBjach> How?
#1550 [16:08] <mattym> BjachBjach, Give the server full net access rather
#1551 [16:08] <BjachBjach> Command?
#1552 [16:08] <pokepokeface> hi my name is pokepokeface and my account wont alow me to login as a paid user instead it sends me to a demo i checked my email for a refund but found nothing
#1553 [16:08] <BjachBjach> its root
#1554 [16:08] <mattym> BjachBjach, No idea, if you choose to host it on a VM its up to you to figure that out
#1555 [16:08] <mattym> pokepokeface, Are you sure you are logging in with the correct mojang account
#1556 [16:08] <pokepokeface> yes
#1557 [16:08] <pokepokeface> i have both of my account linked
#1558 [16:08] <pokepokeface> it being weird
#1559 [16:09] <mattym> pokepokeface, You cannot have more than one Minecraft user on 1 mojang account
#1560 [16:09] <pokepokeface> i know
#1561 [16:09] <pokepokeface> i hade my mc account linked'
#1562 [16:09] <AG_Clinton> Is the server open to the public internet?
#1563 [16:09] <mattym> pokepokeface, Log completely out of the launcher, and make sure you log in with the mojang account that you own Minecraft on
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#1568 [15:52] <pokepokeface> nope nothin just the demo again'
#1569 [15:52] <mattym> pokepokeface, If you log in at account.mojang.com/me does it list your ingame username under the "My Games" section
#1570 [15:55] <pokepokeface> no it just want me to link my mc account even though i did and i cant find my mc account on there
#1571 [15:56] <pokepokeface> it being realy weird
#1572 [15:56] <mattym> pokepokeface, Are you sure thats the Mojang account you have used?
#1573 [15:56] <pokepokeface> yes
#1574 [15:56] * jaxie797 [jaxie797@notlogged] has joined #minecrafthelp
#1575 [15:56] <mattym> ??> pokepokeface mojang/email
#1576 [15:56] <Absol> pokepokeface: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1577 [15:56] <Absol> pokepokeface: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1578 [15:56] <pokepokeface> i have a yahoo mc and a gmail mojang
#1579 [15:56] <mattym> pokepokeface, You will need to fill out he form Absol linked
#1580 [15:58] <pokepokeface> ok will do :)
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#1583 [15:59] <DRTM> what do you do when a server is "out of date"
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#1585 [16:01] <ngc0202> Any idea how to make the OBS output not the shittiest thing I've ever seen in my life?
#1586 [16:01] <Absol> ngc0202: Please keep it civil
#1587 [16:02] <ngc0202> Sorry
#1588 [16:02] <ngc0202> The biggest abomination*
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#1591 [16:05] <mattym> ngc0202, Whats your graphics hardware?
#1592 [16:05] <ngc0202> Above average two years ago
#1593 [16:05] <mattym> DRTM, That measn the server is on a different version of the game than you are
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#1595 [16:06] <mattym> ngc0202, Model?
#1596 [16:06] <ngc0202> GT 630M
#1597 [16:06] <webrosc> isn't obs output dependant on the settings you put?
#1598 [16:08] <mattym> ngc0202, Yeah, there should be a setting somewhere, also low end laptop gpu's arent the best for recording
#1599 [16:10] <ngc0202> Okay
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#1605 [16:12] <mattym> ngc0202, Also with OBS regarless of your ingame setting, i believe whatever you set OBS's bit rate to, it will force MC to run at that FPS
#1606 [16:13] <mattym> ngc0202, So if your computer can handle it, set OBS to 60
#1607 [16:13] <dellley> my minecraft keeps crashing when i try to load it
#1608 [16:13] <ngc0202> I set it to 40 fps because that's what minecraft uses
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#1612 [16:13] <mattym> ngc0202, Yeah, just make sure you set it in OBS to that, otherwise it will force MC lower
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#1614 [16:14] <ngc0202> Ok
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#1616 [16:19] <jaxie797> mattym i restarted and waited and minecraft still doesn't work
#1617 [16:19] <alex_> i just bought the minecraft windows 10 beta but when i opened the app closed, someone can help me with that?
#1618 [16:20] <mattym> jaxie797, When you did the AMD driver install, did it give you any errors?
#1619 [16:20] <alex_> i already play but i openend like 30 times
#1620 [16:21] <mattym> alex_, Have you tried restarting the compuer, then checking if it works?
#1621 [16:21] <jaxie797> i think it said it couldn't download and install and then it opened up a window so i thought it fixed itself
#1622 [16:22] <alex_> yes i tried but doesnt work
#1623 [16:22] <mattym> jaxie797, Can you get me a fresh dxdiag report
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#1625 [16:23] <alex_> and i cant find aything in forums
#1626 [16:23] <jaxie797> do i do every step again or just make a new link?
#1627 [16:25] <mattym> jaxie797, Do all the steps again, I want it to make a new report
#1628 [16:25] <jaxie797> do i delete the DxDiag notebook too?
#1629 [16:27] <alex_> when i open the ggame appears a white screen eith the mojang's logo
#1630 [16:27] <alex_> and thats all
#1631 [16:27] <mattym> alex_, Yeah, we are not to familiar with the issues/bugs related to the Windows 10 edition, try making a forum post to see if anyone else has had the issue
#1632 [16:27] <alex_> ok thank you
#1633 [16:27] <alex_> :D
#1634 [16:28] <mattym> alex_, Only other thing i can think of is to go into the Windows Store and see if you have the option to reinstall it
#1635 [16:28] <alex_> ok let me check
#1636 [16:28] <mattym> jaxie797, Delete the old one
#1637 [16:28] <jaxie797> k
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#1639 [16:35] <jaxie797> this is the link it gave me: http://paste.ubuntu.com/14481435/
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#1641 [16:37] <mattym> jaxie797, Ok try this again, Download then Install (Run) the Catalyst Software Suite from this page http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%2010%20-%2032
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#1643 [16:38] <mattym> jaxie797, Running that program should give you the option to install the drivers. If it doesnt work, you may need to contact HP for assistance with system specific drivers.
#1644 [16:40] <dellley> my minecraft keeps crashing everytime that i try to load it... everytime i try a message pops up sending me to a website saying that my driver isnt updated and i dont know how to fix it
#1645 [16:41] <jaxie797> mattym what do i click on just in case i click on the wrong thing
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#1652 [16:50] <sydney> why wont my computer let me on
#1653 [16:50] <dellley> but arent you on the computer messaging on this?
#1654 [16:51] <sydney> let me log on minecraft i mean
#1655 [16:51] <dellley> that makes more sense
#1656 [16:51] <sydney> yeah
#1657 [16:51] <sydney> can you help
#1658 [16:52] <dellley> what does it say when you try to log on
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#1661 [16:53] <sydney> that i need to down load something i just cant remember what
#1662 [16:53] <dellley> try to log in again and tell me what it says
#1663 [16:53] <sydney> ok
#1664 [16:54] <sydney> my game crashed
#1665 [16:54] <dellley> does it always do that?
#1666 [16:54] <sydney> yes
#1667 [16:54] <dellley> thats the problem that im having
#1668 [16:54] <dellley> thats why im here
#1669 [16:54] <jaxie797> mattym, what button do i press just incase
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#1672 [16:55] <sydney> i have a idea ill play on my brothers comuter but thanks for the help
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#1674 [16:55] <dellley> sorry i couldnt help fix it
#1675 [16:56] <sydney> thats ok
#1676 [16:56] <sydney> bye
#1677 [16:56] <dellley> bye
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#1679 [16:56] <tylergliss> hi
#1680 [16:57] <tylergliss> i have a idea to
#1681 [16:58] <jaxie797> dellly, im on legacy but what button do i press just incase because last time i might've clicked the wrong thing
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#1684 [17:04] <AkiraRyuHD> My minecraft not installed. I bought an account Pc and use code to download it in w10 why if it was downloaded and is not installed? I update it but I get only the button to install but does nothing.
#1685 [17:06] <AkiraRyuHD> hello?
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#1693 [16:54] <AkiraRyuHD> no se si w10 no este funcionando bien o no, pero lo descargue de la tienda con el codigo que te dan en mojang con tu cuenta, lo descargue pero no se instala
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#1700 [16:57] <Bubbly> Hey, I was on a little while ago. I just would like some other questions answered please and thank you!
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#1705 [16:59] <Bubbly> I would like to know why none of my servers are loading in my servers list.
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#1707 [17:01] <Izel> Hi
#1708 [17:01] <Izel> I have a problem
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#1710 [17:01] <Izel> Hi
#1711 [17:01] <Izel> I have a problem
#1712 [17:02] <Tedster> Izel: what's your problem?
#1713 [17:02] <Bubbly> I've been waiting too Izel
#1714 [17:02] <Tedster> I might be able to help some
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#1716 [17:02] <Tedster> I used to be decent at helping people on MinecraftForums, but that's a time long past
#1717 [17:03] <Tedster> Bubbly: none of your servers are loading in the servers list, what version?
#1718 [17:03] <Izel> Well, everytime I open up minecraft it says on the console completely ignored arguments: [--nativeLauncherVersion, 286]
#1719 [17:03] <Eks> my problem i that when i launch minecraft it keeps crashing and saying that my graphics card is outdated ,but when i try to update it keeps saying that there arnt any updates http://paste.ubuntu.com/14481664/
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#1721 [17:04] <Izel> The problem with this is when i go into servers it always says unable to locate sign at ___
#1722 [17:04] <Izel> This makes it not playable
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#1725 [17:04] <Tedster> Izel: have you set custom arguments or is it managing to ignore those without setting them?
#1726 [17:05] <Tedster> Eks: taking a look at your specs
#1727 [17:05] <Bubbly> It's 1.8.9 and i've restarted my motem at home, and nothing is happening when I wait
#1728 [17:05] <Eks> okay
#1729 [17:05] <Bubbly> Also
#1730 [17:05] <Izel> Tedster: It has ignored it without changing anything
#1731 [17:06] <Tedster> Ize: interesting
#1732 [17:06] <Tedster> Eks: you're running Windows but using an ubuntu pastebin thing? interesting
#1733 [17:07] <Eks> i read all the instructions tho
#1734 [17:07] <Xpertsurvivor> I just got minecraft and i downloaded today, every time I press "play" it stays at the startup, does minecraft need java???
#1735 [17:07] <Tedster> Eks: it appears as though this is the same issue. https://communities.intel.com/thread/43572?start=0&tstart=0 taking a look
#1736 [17:08] <Bubbly> When i click "Direct connect" it says "Connection lost Internal Exception: java.io.IOException: An existing connection ws forcibly closed by the remote host"
#1737 [17:08] <Tedster> Xpertsurvivor, Minecraft runs on Java
#1738 [17:08] <Xpertsurvivor> That explains alot
#1739 [17:08] <Izel> Tedster: Do you have a solution
#1740 [17:08] <webrosc> Tedster, paste.ubuntu.com is just a file sharing page, noting odd about using it
#1741 [17:09] <Tedster> webrosc: it's just interesting to see the Ubuntu one being used, I didn't even know it existed
#1742 [17:09] <Tedster> Bubbly: is your firewall set to block java? I think we're looking at 2 issues here
#1743 [17:10] <Tedster> however I may not be correfct.
#1744 [17:10] <Tedster> correct*
#1745 [17:10] <webrosc> we used to suggest a different site, but it was being fileed wiyth ads and spam, so switched to that one
#1746 [17:10] <Bubbly> How do i check the firewall? :/
#1747 [17:10] <Tedster> okay, fiar enough
#1748 [17:10] <webrosc> Bubbly, what do you mean by servers are not loading on list?
#1749 [17:11] <Izel> Tedster: do you have a solution?
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#1751 [17:12] <Eks> if you can find ny official sites to update my card can you please letme know
#1752 [17:12] <Tedster> Eks: looking on intel downloadcenter
#1753 [17:12] <Bubbly> when I go to the server list, none of the servers were loading, I couldn't click on anything, it kept saying that it was loading, but it's been loading since yesterday... I restarted my motem at home too...
#1754 [17:12] <webrosc> Eks, download and run https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
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#1756 [17:13] <Bubbly> I go to "Direct connect" and I get ^that notification that I just said
#1757 [17:13] <Eks> okay
#1758 [17:13] <webrosc> Bubbly, what do you mean not loading? thats just a list
#1759 [17:13] <Tedster> why is the intel site search so slow and useless?
#1760 [17:14] <Bubbly> Nothing shows where the list is supposed to be
#1761 [17:14] <webrosc> Bubbly, ah i see, please give an example of a server you try
#1762 [17:14] <webrosc> Bubbly, you have to put the servers on the list yourself by adding them
#1763 [17:14] <Bubbly> Minecade, mineplex, the emeraldisle
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#1765 [17:15] <Bubbly> I already have several saved to the list
#1766 [17:15] <Tedster> Eks: take a look at this? https://downloadcenter.intel.com/download/20018/INF-Update-Utility-Primarily-for-Intel-6-5-4-3-900-Series-Chipsets-Zip-Format
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#1769 [17:15] <webrosc> what IP are you using to connect?
#1770 [17:15] <Bubbly> I know how to add servers
#1771 [17:15] <webrosc> server ip*
#1772 [17:15] <Tedster> fail I took off a hyphen
#1773 [17:15] <Tedster> https://downloadcenter.intel.com/download/20018/INF-Update-Utility-Primarily-for-Intel-6-5-4-3-900-Series-Chipsets-Zip-Format-
#1774 [17:15] <Eks> downloading both
#1775 [17:16] <Tedster> Eks: if it took you to the same page then there can be only one
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#1778 [17:16] <Tedster> but that's just an Intel utility which will find the latest recommended for your hardware Eks
#1779 [17:16] <webrosc> Tedster, thats not a gpu driver
#1780 [17:16] <mattym> Tedster, If you dont know what you are doing, dont speak
#1781 [17:16] <mattym> Tedster, That file has nothing to do with what he needs
#1782 [17:17] <webrosc> Eks, use the one i linked
#1783 [17:17] <Tedster> webrosc: generic intel thing, it will autodetect graphics drivers, assuming it will give ones later than the 'latest' WDDM ones
#1784 [17:17] <mattym> Tedster, The Intel auto detection tool is garbage
#1785 [17:17] <Bubbly> 1 sec, i can tell you what it says
#1786 [17:18] <Tedster> mattym: thanks for the knowledge, why is it so garbage?
#1787 [17:18] <Tedster> surely if they're shoving it in everyone's faces they think they know what they're doing
#1788 [17:18] <webrosc> mowst auto detect installers are rubbish
#1789 [17:18] <mattym> Tedster, Its results or wrong o 90% of the time
#1790 [17:19] <Eks> webrosc if you might be able to find any better sites please mail me at kishansital@hotmail.com
#1791 [17:19] <webrosc> its a HP too, so intel ones may not even work too
#1792 [17:19] <webrosc> Eks, i linked you the file already
#1793 [17:20] <Bubbly> It says: "Scanning for games on your local network" it's been like that for 2 days now....
#1794 [17:20] <webrosc> and i would mnever email support
#1795 [17:20] <Tedster> webrosc: but hardware should just be hardware, anything proprietary that's HP's own display interface is just plain stupid
#1796 [17:20] <webrosc> Bubbly, yes, thats looking for LAN games
#1797 [17:20] <webrosc> Tedster, you have never worked with HP computers have you
#1798 [17:21] <Eks> im installing it now
#1799 [17:21] <Tedster> webrosc: I despise the vendors, I've only ever built my own machines
#1800 [17:21] <Eks> the first link
#1801 [17:21] <Tedster> so yeah, I guess I'm proving idk what I'm doing
#1802 [17:21] <mattym> Tedster, HP often locks out users from installing drivers not directly from HP
#1803 [17:21] <Bubbly> So how do i get to play the servers i've listed?
#1804 [17:21] <Tedster> when it comes to vendors that should be straighforward
#1805 [17:21] <mattym> Tedster, Not the best option
#1806 [17:22] <mattym> Tedster, But it ensures that their users have drivers that HP expects them to have, not drivers that may not work properly
#1807 [17:22] <webrosc> hp, dell, toshiba, lenovo all have at some point alter system to only accept their drivers
#1808 [17:22] <webrosc> sony too maybe
#1809 [17:23] <Tedster> I've only used older laptops and older prebuilts and I haven't had any trouble with autodetect things because I guess that they weren't locked down then
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#1811 [17:24] <webrosc> i don't even use amd auto detect unless its last choice
#1812 [17:24] <Tedster> I've never had trouble with AMD autodetect, but then I've only ever had one AMD card
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#1814 [17:25] <mattym> Latest AMD tool isnt that bad, actually gets updated info within a short time of the drivers release
#1815 [17:25] <Lockom> hey guys
#1816 [17:25] <Lockom> i need some help with ft
#1817 [17:25] <Lockom> ftb
#1818 [17:25] <webrosc> Bubbly, manually add it to the list with the add server button, making sure you put in the right info
#1819 [17:25] <mattym> Latest Nvidia thing however is crap
#1820 [17:26] <mattym> ??> Lockom mods
#1821 [17:26] <Absol> Lockom: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1822 [17:26] <webrosc> Lockom, we don't do mod support here sorrt
#1823 [17:26] <Absol> Lockom: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1824 [17:26] <Bubbly> I've done so, but I will try again
#1825 [17:27] <webrosc> Bubbly, if the server is not listed, then you didn't
#1826 [17:27] <Eks> ill restart my laptop now ill be backin a sec ok webrosc
#1827 [17:27] <Lockom> so you guys can help me with starting up the ftb client either?
#1828 [17:27] <Lockom> or with my hardware?
#1829 [17:27] <webrosc> Lockom, we don't do modded minecraft support
#1830 [17:27] <Lockom> ok
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#1833 [17:29] <Bubbly> I went to "Add Server" For several of the servers i've played on for the last month and a half and just yesterday It was all gone from the list. THat's what I'm just trying to say webrosc
#1834 [17:29] <Bubbly> I went to "Add Server" For several of the servers i've played on for the last month and a half and just yesterday It was all gone from the list. THat's what I'm just trying to say webrosc
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#1836 [17:31] <webrosc> Bubbly, so you did add the servers before, but the list cleared?
#1837 [17:32] <Bubbly> Yes webrosc
#1838 [17:32] <ngc0202> mattym: For future reference or whatever, I bumped up the buffer size and max bitrate significantly, and the quality is just about perfect, at least for minecraft
#1839 [17:33] <webrosc> that does happen now an then it seems, not sure if its a bug, look in your .minecraft folder, if there is a file called servers.dat.bak rename it to servers.dat and it may restore the list
#1840 [17:33] <mattym> ngc0202, Ok
#1841 [17:33] <webrosc> if not then nothing but readding them
#1842 [17:34] <Bubbly> Ok, thank you very much Webrosc. Have a great night!
#1843 [17:34] <Bubbly> Thank you for your help :)
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#1846 [17:38] <Dotcom> I'm running windows 10 and just downloaded minecraft. the problem is that when I press play this shows up[15:36:53 INFO]: Minecraft Launcher 1.6.48 (through bootstrap 100) started on windows... [15:36:53 INFO]: Current time is Jan 12, 2016 3:36:53 PM [15:36:53 INFO]: System.getProperty('os.name') == 'Windows 10' [15:36:53 INFO]: System.getProperty('os.version') == '10.0' [15:36:53 INFO]: System.getProperty('os.arch') == 'amd64' [1
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#1855 [17:53] <TheMaster82> Help I got the pixel not acceralated thing on my minecraft and it keeps crashing and I cant do anything
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#1857 [17:54] <mattym> TheMaster82, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1858 [17:54] <TheMaster82> Ok
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#1860 [17:54] <TheMaster82> Can we do private chat?
#1861 [17:54] <mattym> TheMaster82, No paste the link here
#1862 [17:54] <TheMaster82> Ok 1 sec
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#1868 [17:57] <TheMaster82> Brb guys
#1869 [17:57] <TheMaster82> I gtg
#1870 [17:57] <TheMaster82> Be back like in 2 days
#1871 [17:57] <TheMaster82> CUA
#1872 [17:57] <TheMaster82> CYA
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#1874 [17:58] <IAmDrako> I need assistance with my log in information not working?
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#1878 [18:00] <frankrizzo> Can anyone help, i'm trying to setup my son's account but the credit card validation process keeps returning an error that it could not process a credit card. I have tried multiple cards
#1879 [18:01] <mattym> frankrizzo, Are they all regular credit cards? Not debit/pay-as-you-go/prepaid
#1880 [18:01] <frankrizzo> I have tried a mix of both
#1881 [18:01] <frankrizzo> amex, regular credit card, debit card
#1882 [18:01] <mattym> frankrizzo, Only regular Credit Cards are accepted
#1883 [18:01] <mattym> frankrizzo, What web browser did you attempt it on?
#1884 [18:02] <frankrizzo> safari, firefox, ie10
#1885 [18:02] <IAmDrako> I need assistance with my log in information not working, Same Username and Password ive had for years no longer logging in.
#1886 [18:02] <webrosc> could be internation transaction blocked by bank
#1887 [18:02] <frankrizzo> im in US
#1888 [18:03] <mattym> frankrizzo, Call the card provider and make sure that international transactions are allowed, as Mojang is based in Sweden
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#1891 [18:04] <webrosc> IAmDrako, what error do you get?
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#1896 [18:04] <IAmDrako> It's currently just saying that my information is invalad when ive used the same info for years
#1897 [18:05] <webrosc> IAmDrako, whats your ingame name?
#1898 [18:05] <IAmDrako> IAmDrako
#1899 [18:05] <webrosc> IAmDrako, are you using email, or username?
#1900 [18:06] <IAmDrako> Ive tryed both
#1901 [18:06] <webrosc> but what did you always use?
#1902 [18:06] <IAmDrako> Email
#1903 [18:06] <webrosc> so email failed a few times, so you tried username?
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#1905 [18:06] <IAmDrako> Yes and that failed as well
#1906 [18:06] <webrosc> username would as its a migrated account
#1907 [18:07] <webrosc> did you attempt to change password?
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#1913 [18:08] <IAmDrako> Thats the problem ive started using a new email and i never changed the one connected to my account and i lost the info for that Email but the account info always worked till now
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#1915 [18:09] <webrosc> did you change the email on your mojang account?
#1916 [18:09] <IAmDrako> No
#1917 [18:09] <webrosc> its linked to the old account you don't have access to?
#1918 [18:09] <webrosc> so if you try to reset password you can't?
#1919 [18:10] <IAmDrako> Yes exactly
#1920 [18:10] <webrosc> to change the linked email you will have to contact Mojang as you can't access old email
#1921 [18:10] <webrosc> and i would suspect you triggered a 3 hour lockout by failing to login too many times
#1922 [18:10] <webrosc> ??> IAmDrako mojang/email
#1923 [18:10] <Absol> IAmDrako: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1924 [18:10] <Absol> IAmDrako: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#1926 [17:52] <frankrizzo> Ok I called American Express.. they stated they do not see a transaction coming through
#1927 [17:52] <IAmDrako> Thank you very much
#1928 [17:53] <webrosc> frankrizzo, what EXACTLY is the error the webpage gives?
#1929 [17:54] <frankrizzo> Error! Order could not be processed. Please verify your credit card details.
#1930 [17:55] <frankrizzo> American express does not see any transaction
#1931 [17:55] <mattym> frankrizzo, Did you have them make sure international transaction were not block
#1932 [17:55] <frankrizzo> i did it while I was on the phone with them
#1933 [17:55] <mattym> blocked*
#1934 [17:56] <frankrizzo> I am wide open for International transactions
#1935 [17:56] <webrosc> did you ask them?
#1936 [17:56] <frankrizzo> Yes
#1937 [17:56] <mattym> frankrizzo, Did you try that card on all the browsers?
#1938 [17:56] <webrosc> any plugin on browsers?
#1939 [17:57] <frankrizzo> Not yet
#1940 [17:57] <mattym> frankrizzo, Cause the purchase page has been known to have issue with some browsers from time to time
#1941 [17:57] <frankrizzo> ok will try hang on
#1942 [17:57] <webrosc> at worst, nip out to walmart or wherever and pick up a minecraft card
#1943 [17:59] <frankrizzo> he's under 13 and it won't let me set him up until I authorize him
#1944 [17:59] <frankrizzo> hang on trying other browsers
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#1947 [18:05] <frankrizzo> No luck, same issue on Firefox and Chrome on Windows 10
#1948 [18:07] <webrosc> are you using browser plugins?
#1949 [18:07] <mattym> frankrizzo, What about IE/Edge on Windows 10
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#1951 [18:07] <frankrizzo> no clean windows install
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#1961 [18:21] <Dmartin42> When I play singleplayer it will radomly crash. It says Could not write core minidumps. Minidumps are not enabled on the default client.
#1962 [18:22] <mattym> ??> Dmartin42 launcher/crash-log
#1963 [18:22] <Absol> Dmartin42: We need to see your crash log, which appears after a crash.
#1964 [18:22] <Absol> Dmartin42: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1967 [18:23] <frankrizzo> tried multiple computers and browsers still no luck
#1968 [18:24] <Dmartin42> here you go
#1969 [18:24] <frankrizzo> i don't think its on my end...
#1970 [18:24] <Dmartin42> http://paste.ubuntu.com/14482427/
#1971 [18:24] <frankrizzo> how can I get someone at Mojang to assist
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#1973 [18:25] <webrosc> Dmartin42, can you copy the contents of C:\Users\dmart\AppData\Roaming\.minecraft\hs_err_pid1320.log to paste.ubuntu.com too
#1974 [18:26] <Dmartin42> wait i will be back i have work to finish
#1975 [18:26] <Dmartin42> sorry :(
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#1977 [18:26] <webrosc> frankrizzo, you could put in support ticket, but it would be faster to get a pre paid mincraft card from a shop
#1978 [18:27] <mattym> It was also a snapshot...
#1979 [18:27] <frankrizzo> i understand, but I can't even get past the first part of verifying his account since he is under 13
#1980 [18:28] <webrosc> frankrizzo, ah, thats what you needed the card for?
#1981 [18:28] <webrosc> not buying the game itself?
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#1983 [18:29] <frankrizzo> Yes I will buy the game next.. but I have to get past the first part
#1984 [18:29] <webrosc> you should've said it was for COPPA to begin with
#1985 [18:30] <webrosc> ??> frankrizzo mojang/email
#1986 [18:30] <Absol> frankrizzo: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1987 [18:30] <Absol> frankrizzo: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1988 [18:30] <webrosc> contact Mojang and they will provide a different method to complete COPPA thing
#1989 [18:31] <me> says i need to update graphics accelerator but it will not work
#1990 [18:31] <webrosc> me, dxdiag log link?
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#1999 [18:52] <godzilla2118> i sent an email to mojang about my logg in issues. but its been 4 days sense i sent it. how long should i wait?
#2000 [18:52] <KillakingAD> I need help login in when I out my info in it says windows socket error:10106
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#2002 [18:53] <webrosc> godzilla2118, they have a backlog currently, they are working on mail from the 1st ish
#2003 [18:53] <godzilla2118> ok thx
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#2007 [18:59] <KillakingAD> pls help when I put my info in it says unrecognized windows socket error:10106
#2008 [18:59] <Yuii> Hello
#2009 [18:59] <Yuii> I need help with my minecraft multiplayer.
#2010 [19:00] <KillakingAD> I unistalled it and tried to download minecraft msi and I wont work and exe will give me unrecognized windows socket error:10106 when I try to log im
#2011 [19:01] <KillakingAD> **in
#2012 [19:01] <Yuii> I get an error saying "Internal Exception: java.io.IOException: An existing connection was forcibly closed by the remote host"
#2013 [19:03] <AG_Clinton> Are you trying to connect to a public server that is known to be working?
#2014 [19:04] <Yuii> Yes
#2015 [19:04] <Yuii> It's a realms server that all of my friends can play on no problem
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#2017 [19:04] <Yuii> MY Realms server
#2018 [19:05] * Pangea is now known as Guest66595
#2019 [19:06] <KillakingAD> :(
#2020 [19:06] <Yuii> killa
#2021 [19:06] <KillakingAD> I bought the game threed days ago and still no help like
#2022 [19:06] <Yuii> What kind of operating system do you have?
#2023 [19:07] <KillakingAD> windows7
#2024 [19:07] <Yuii> Go to Control Panel > Programs and Features
#2025 [19:07] <Yuii> Uninstall Java and all Java updates
#2026 [19:07] <Yuii> Go to Java's download site and reinstalled Java
#2027 [19:07] <webrosc> not a java error
#2028 [19:08] <Yuii> If it's not a java error it must be malware
#2029 [19:08] <Yuii> http://windows.microsoft.com/en-us/windows/security-essentials-download
#2030 [19:08] <webrosc> doubt it, i'm trying to find fix
#2031 [19:09] <Yuii> I get an error saying "Internal Exception: java.io.IOException: An existing connection was forcibly closed by the remote host"
#2032 [19:09] <webrosc> security essentials won't remove most malware anyway
#2033 [19:09] <Yuii> oh
#2034 [19:09] <webrosc> Yuii, yours would point at the issue being the server side
#2035 [19:09] <Yuii> Are you sure?
#2036 [19:09] <webrosc> read the error message
#2037 [19:09] <Yuii> The server works just fine
#2038 [19:09] <Yuii> For all of my friends.
#2039 [19:10] <Yuii> Searched forever trying to find a solution.
#2040 [19:10] <Yuii> This was a last resort
#2041 [19:10] <webrosc> Yuii, the error your getting is saying the remote host is closing the connection
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#2043 [19:10] <webrosc> but as its working for others, your maybe something else
#2044 [19:10] <webrosc> ??> Yuii tools/hjt
#2045 [19:10] <Absol> Yuii: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2046 [19:10] <Absol> Yuii: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2047 [19:12] <webrosc> found it
#2048 [19:12] <webrosc> ??> KillakingAD error/sockets-error
#2049 [19:12] <Absol> KillakingAD: In order to fix your issue, you need to open a Command Prompt (cmd) window as Administrator.
#2050 [19:12] <Absol> KillakingAD: In the command prompt window, please type the following and press Enter: netsh winsock reset
#2051 [19:14] <Yuii> Absol, http://paste.ubuntu.com/14482775/
#2052 [19:14] <KillakingAD> I did that and nothing happened
#2053 [19:14] <KillakingAD> it just said users
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#2055 [19:15] <webrosc> ??> Yuii av/norton
#2056 [19:15] <Absol> Yuii: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Avast! AntiVirus as an alternative. See ?? av/avast
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#2058 [19:15] <webrosc> Yuii, also hamachi could be causing issues
#2059 [19:16] <Yuii> It's not hamachi
#2060 [19:16] <Yuii> Absol, if it with Norton how come I never ran into this problem previous to now?
#2061 [19:17] <webrosc> it could be hamachi too, and updates happen or you just been lucky sofar
#2062 [19:17] <webrosc> absol is also a bot
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#2065 [19:18] <KillakingAD> when i put in netsh winsock reset it said the requested operation requires (run as administer
#2066 [19:18] <webrosc> KillakingAD, then run it as administrator
#2067 [19:19] <KillakingAD> how?
#2068 [19:19] <mattym> ??> KillakingAD win/elevated-cmd
#2069 [19:19] <Absol> KillakingAD: To get a command prompt with elevated privileges, do the following: Tap the Win key, type 'cmd', and press Ctrl+Alt+Shift+Enter.
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#2073 [19:21] <KillakingAD> ok thx i need to reset though
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#2079 [19:27] <KillakingAD> I need help remembering a cmd code its go like netsh and then i cant remember
#2080 [19:28] <Andrio> netsh winsock reset?
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#2082 [19:28] <KillakingAD> yes thx
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#2085 [19:30] <KillakingAD> when i do it it says you need to reset your cp but i already did
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#2088 [19:35] <Timmy> Im getting this error message on Realms: mco.errorMessage.404
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#2093 [19:39] <Timmy> NVM
#2094 [19:39] <Timmy> I got eet
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#2100 [19:43] <TDOG> i am on windows 10 just got my new alien ware alpha today and was hype to play minecraft then about an houyr later i get a message saying pixel format not accelerated and now i cannot play please help what should i do
#2101 [19:43] * FlamingNinja132 [FlamingNinja132@notlogged] has joined #minecrafthelp
#2102 [19:44] <mattym> TDOG, Do you have the link to your dxdiag report? If so please post the link in this chat.
#2103 [19:44] * aperocknroll88 [aperocknroll88@notlogged] has joined #minecrafthelp
#2104 [19:44] <FlamingNinja132> my redemtion card isnt working, everytime i put the code in it says invalid
#2105 [19:45] <mattym> FlamingNinja132, Did you complete all the confirmation steps on the Mojang account before attempting to redeem it
#2106 [19:45] <FlamingNinja132> yes
#2107 [19:45] <mattym> FlamingNinja132, Are you sure you got all the parts of the code correctly
#2108 [19:46] <aperocknroll88> Hello, I am having some trouble with my Minecraft game. Whenever I start to play, the window border keeps flashing white and for a moment, I see the words "not responding" in the top of the window. This would be ignorable except that it makes it so that when I am trying to mine something, it keeps resetting the block I am trying to mine.
#2109 [19:46] <FlamingNinja132> yes everytime i put it in it doesnt work
#2110 [19:46] <mattym> FlamingNinja132, Are you sure the store activated the card?
#2111 [19:47] * TDOG [TDOG@notlogged] has quit. (Ping timeout: 204 seconds)
#2112 [19:47] <FlamingNinja132> yes i got it from gamestop and they said it was verified
#2113 [19:47] <mattym> FlamingNinja132, Try using a different web browser to redeem it
#2114 [19:48] <FlamingNinja132> i did i tried firefox and google chrome, google chrome worked for my friend
#2115 [19:49] <mattym> FlamingNinja132, Double check the code again, make sure you have all the letters or numbers correct, and check for upper/lower case if it has them
#2116 [19:49] <FlamingNinja132> i tried so many times it said i tried too much and to try again later
#2117 [19:50] <mattym> FlamingNinja132, Then its locked out
#2118 [19:50] <mattym> FlamingNinja132, Wait 3 hours without attempting it again
#2119 [19:50] <mattym> FlamingNinja132, After that, try it again, and double check each part
#2120 [19:50] <FlamingNinja132> but even that it wont work i even tried on a different pc
#2121 [19:50] * nacarama [nacarama@notlogged] has joined #minecrafthelp
#2122 [19:50] <FlamingNinja132> why wont this work
#2123 [19:50] <mattym> FlamingNinja132, If you got locked out, its on your network, no PC on your network will work
#2124 [19:51] * Pangea- [Pangea-@notlogged] has quit. (Ping timeout: 186 seconds)
#2125 [19:51] <mattym> FlamingNinja132, Wait 3 hours without attempting it, the lockout will automatically clear after 3 hours, after that try it again
#2126 [19:51] <FlamingNinja132> i tried many times the right way but it didnt work
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#2131 [20:00] <Chido99989> my minecraft dnt open
#2132 [20:01] <Chido99989> and i buy a count premium and i not premium
#2133 [20:01] <Chido99989> i need help
#2134 [20:01] * DukeChocula [DukeChocula@notlogged] has joined #minecrafthelp
#2135 [20:02] <Chido99989> do you help me
#2136 [20:02] <DukeChocula> Need help, minecraft rendomly crashes
#2137 [20:02] <DukeChocula> http://pastebin.com/NxpDaV20
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#2139 [20:04] * HelpMePlease [HelpMePlease@notlogged] has joined #minecrafthelp
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#2141 [20:06] * Chido99989 [Chido99989@notlogged] has quit. (Ping timeout: 204 seconds)
#2142 [20:06] <HelpMePlease> Hello, I'm having issues with my account information entirely. Over some trasfer of my account information has been lost, and the wrong e-mail is being used, and my account security questions are not working with my correct answers. I cannot also find my purchase information for Minecraft (PC)
#2143 [20:06] * aperocknroll88 [aperocknroll88@notlogged] has quit. (Ping timeout: 204 seconds)
#2144 [20:07] * HelpMePlease [HelpMePlease@notlogged] has quit. (Client Quit)
#2145 [20:08] * Sara_ [Sara_@notlogged] has joined #minecrafthelp
#2146 [20:08] <Sara_> i
#2147 [20:08] <Sara_> HI
#2148 [20:08] <Sara_> Anybody
#2149 [20:08] <Sara_> know how to
#2150 [20:08] <jjs999jjs> nope
#2151 [20:08] <Sara_> fix minecraft
#2152 [20:08] * JellyBelly [JellyBelly@notlogged] has quit. (Quit: Web client closed)
#2153 [20:08] <Sara_> if it is
#2154 [20:08] <Sara_> crashing
#2155 [20:09] <Sara_> and if your driver is already updated
#2156 [20:09] * SteveT [SteveT@notlogged] has joined #minecrafthelp
#2157 [20:09] <Sara_> please
#2158 [20:09] <Sara_> someone help me
#2159 [20:09] <mattym> Sara_, The enter key is not a comma
#2160 [20:09] <Sara_> I know?
#2161 [20:09] <mattym> Sara_, Do you have the link to your dxdiag report? If so please post the link in this chat.
#2162 [20:09] <Sara_> its a send button
#2163 [20:09] * SteveT_ [SteveT_@notlogged] has joined #minecrafthelp
#2164 [20:09] <Sara_> okay
#2165 [20:09] <Sara_> wait
#2166 [20:10] <Sara_> when i go to
#2167 [20:10] <Sara_> dxdiag
#2168 [20:10] <Sara_> what happens
#2169 [20:10] <mattym> Sara_, The point was, make full sentances, its extremely annyoing sending one word at a time
#2170 [20:10] <Sara_> but
#2171 [20:10] <Sara_> it comes up
#2172 [20:10] <webrosc> no but, use sentances
#2173 [20:10] <Sara_> what do i copy and paste
#2174 [20:11] <Sara_> ?
#2175 [20:11] <webrosc> ??> Sara_ win/dxdiag
#2176 [20:11] <Absol> Sara_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2177 [20:11] <Sara_> ok?
#2178 [19:52] * kusanagi [kusanagi@notlogged] has quit. (Read error: Connection reset by peer)
#2179 [19:53] * SteveT [SteveT@notlogged] has quit. (Ping timeout: 204 seconds)
#2180 [19:53] <Sara_> wait
#2181 [19:53] <Sara_> I did all that
#2182 [19:54] <webrosc> if so, post the link you have
#2183 [19:54] <Sara_> oh
#2184 [19:55] <Sara_> http://paste.ubuntu.com/14483189/
#2185 [19:56] <Sara_> that
#2186 [19:56] <webrosc> Sara_, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#2187 [19:56] <Sara_> wait how do i downgrade
#2188 [19:56] <webrosc> when did you upgrade to windows 10?
#2189 [19:56] <Sara_> how do i upgrade
#2190 [19:57] * DieHard [DieHard@notlogged] has joined #minecrafthelp
#2191 [19:57] <Sara_> the graphics hardware?
#2192 [19:57] <mattym> Sara_, Did you bother to read what was said?
#2193 [19:58] <Sara_> yeah
#2194 [19:58] <Sara_> :'(
#2195 [19:58] <Sara_> :'(
#2196 [19:58] <mattym> Sara_, You obviously did not
#2197 [19:58] <webrosc> if you have to ask howe to install new hardware then take computer to a tech shop to get them to do it
#2198 [19:58] <Sara_> I hate my lfie
#2199 [19:58] * aperocknroll88 [aperocknroll88@notlogged] has joined #minecrafthelp
#2200 [19:58] <Sara_> that sucks!!!!!!!
#2201 [19:58] <Sara_> :'(
#2202 [19:58] * deni [deni@notlogged] has joined #minecrafthelp
#2203 [19:59] <Sara_> I hate my life
#2204 [19:59] <Sara_> I hate it
#2205 [19:59] <webrosc> when did you upgrade to windows 10?
#2206 [19:59] <DieHard> umm it says that my game is modded but i dont have mods what do i do?
#2207 [19:59] <Sara_> I hate it
#2208 [19:59] <Sara_> awhile ago
#2209 [19:59] <webrosc> DieHard, then you do have nmods
#2210 [19:59] <SteveT_> I have just purchased a Tagital T10 with kitkat an when trying to "new" then creative and hit "create world it says "my world" can't be opened, sujjestions?
#2211 [20:01] <DieHard> how do i get rid of them?
#2212 [20:01] <webrosc> Sara_, if it was more than 30 days ago then you will have to do a full reinstall of windows to put 7 back
#2213 [20:01] <Sara_> awww
#2214 [20:01] <Sara_> i cant
#2215 [20:02] <Sara_> forget it my life is over
#2216 [20:02] <webrosc> ??> DieHard win/reinst
#2217 [20:02] <Absol> DieHard: You may need to reinstall the locally installed files that Minecraft puts into place.
#2218 [20:02] <Absol> DieHard: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2219 [20:03] <deni> I have just purchesed minecraft for $26 and i cant play it it says something about ubdating driver
#2220 [20:03] <webrosc> deni, dxdiag log link?
#2221 [20:03] <Sara_> ok
#2222 [20:04] <deni> i did that
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#2224 [20:04] * godzilla2118 [godzilla2118@notlogged] has quit. (Quit: Web client closed)
#2225 [20:04] <webrosc> deni, post the link here
#2226 [20:04] <Sara_> wait
#2227 [20:04] <Sara_> which the
#2228 [20:04] <Sara_> which one
#2229 [20:04] <DieHard_> how do i get rid of them?
#2230 [20:04] <Sara_> ?
#2231 [20:05] <Sara_> DIE HARD
#2232 [20:05] <Sara_> which one
#2233 [20:05] <webrosc> Sara_, stop using multiple lines to speak, use sentances
#2234 [20:05] * jojo [jojo@notlogged] has joined #minecrafthelp
#2235 [20:05] <DieHard_> its says i have mods but dont
#2236 [20:05] <mattym> ??> DieHard_ win/reinst
#2237 [20:05] <Sara_> Ugh, fine okay but Die Hard which things do I delete
#2238 [20:05] <Absol> DieHard_: You may need to reinstall the locally installed files that Minecraft puts into place.
#2239 [20:05] <Absol> DieHard_: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2240 [20:05] <Absol> DieHard_: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2241 [20:06] * jojo [jojo@notlogged] has left #minecrafthelp
#2242 [20:06] <Sara_> No which files
#2243 [20:06] * DieHard [DieHard@notlogged] has quit. (Ping timeout: 204 seconds)
#2244 [20:06] <webrosc> Sara_, you were not told to delete any files, you need to revert windows or use a different laptop
#2245 [20:06] <Sara_> what is the saves directory?
#2246 [20:07] <deni> System Information
#2247 [20:07] <webrosc> Sara_, that information is being told to someone else
#2248 [20:07] <webrosc> deni, NOT FUNNY
#2249 [20:07] <webrosc> deni, NEVER do that here
#2250 [20:07] <Sara_> Do what?
#2251 [20:08] <webrosc> deni, ah sorry, i misread what ytou said
#2252 [20:08] <Sara_> PLEASE HELP ME
#2253 [20:08] <webrosc> deni, you need to post the dxdiag log link here
#2254 [20:08] <webrosc> Sara_, we have
#2255 [20:08] <mattym> Sara_, You got your answer
#2256 [20:08] <webrosc> Sara_, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#2257 [20:08] <Sara_> I WANNA FIX MINECRAFT :'(
#2258 [20:08] <mattym> Sara_, Eitehr downgrade your windows, or get a new computer, those are your options
#2259 [20:09] <mattym> Sara_, Nothing else can be done
#2260 [20:09] <Sara_> im scared
#2261 [20:09] <Sara_> my dad may be angry
#2262 [20:09] <Sara_> :O
#2263 [20:09] <Sara_> :'(
#2264 [20:09] <webrosc> Sara_, stop with the face spam
#2265 [20:09] <Sara_> OMG I have emotions!
#2266 [20:09] <Sara_> Don
#2267 [20:10] <Sara_> Don't piss me off okay
#2268 [20:10] <Absol> Sara_: Please keep it civil
#2269 [20:10] <deni> what link where do i go
#2270 [20:10] <Sara_> Okay
#2271 [20:10] <mattym> ??> deni win/dxdiag
#2272 [20:10] <Absol> deni: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2273 [20:10] <Sara_> :( sorry
#2274 [20:10] <webrosc> Sara_, you have the options to play minecraft, that is ALL we can do
#2275 [20:10] <mattym> deni, Do all the instructions in the link from Absol
#2276 [20:11] <mattym> deni, Get the link/url it has you make
#2277 [20:11] * webrosc goes back to doing something else
#2277 [20:12] <deni> i did the instructions i dont know how tzo do the last step
#2278 [20:13] <Sara_> WHAT if I update windows?
#2279 [20:13] <mattym> deni, You need to get the address/url of the paste.ubuntu.com page with your info on it, and type the link here
#2280 [20:14] <Sara_> Will that help matty
#2281 [20:14] <mattym> Sara_, 1) You cant 2) It would make the problem worse
#2282 [20:14] <Sara_> And how do you know
#2283 [20:14] <mattym> Sara_, Your options are to reinstall Windows 7, or use a different computer, that is all
#2284 [20:16] <Sara_> Omg
#2285 [20:16] <Sara_> Matty your gonna get on my nerves
#2286 [20:16] <Sara_> How old are you anyways
#2287 [20:16] <Lord_Ralex> Sara_, and you are getting on ours. You were told what to do
#2288 [20:16] <Lord_Ralex> Accept it
#2289 [20:16] * Lord_Ralex kicked Sara_ from #minecrafthelp (Reason: ara_ :And leave)
#2290 [20:17] <DieHard_> Thank you Absol
#2291 [20:17] * Bella_ [Bella_@notlogged] has joined #minecrafthelp
#2292 [20:17] <Bella_> Hi
#2293 [20:18] <Lord_Ralex> Your answer is not going to change.
#2294 [20:18] <Bella_> Lord
#2295 [20:19] <Bella_> Does minecraft work for you?
#2296 [20:19] <Bella_> So your in Seattle
#2297 [20:19] * Lord_Ralex kicked Bella_ from #minecrafthelp (Reason: ella_ :A) Yes, B) You cannot whois right)
#2298 [20:21] <DieHard_> Lord_Ralex:
#2299 [20:22] <DieHard_> nvm
#2300 [20:22] <deni> http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2301 [20:22] * slade04 [slade04@notlogged] has joined #minecrafthelp
#2302 [20:23] <mattym> deni, Not that link
#2303 [20:23] <mattym> deni, You need to follow all the directions on that site
#2304 [20:24] <mattym> deni, You should end up with a url of the form paste.ubuntu.com/####### you need to give use that URL
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#2306 [20:25] <deni> we did all the directions but the last one i dont know how to paste the last step on the directions
#2307 [20:25] <DieHard_> Absol: i did it but it still acting up
#2308 [20:26] <webrosc> DieHard_, post the crash report to paste.ubuntu.com then link it here
#2309 [20:26] <webrosc> also absol is a bot and can't read your message
#2310 [20:26] <DieHard_> oh
#2311 [20:27] <DieHard_> oh??? '-'
#2312 [20:27] <mattym> deni, You need to copy the info from your dxdaig report onto paste.ubuntu.com after that put something in the "Poster" area, then hit the Paste! button
#2313 [20:28] <mattym> deni, After that, copy the URL/Address from the browsers address bar, and give it here
#2314 [20:28] <mattym> deni, The pictures show you exactly where it should be
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#2317 [20:31] <DieHard_> how do i link it webrosc?
#2318 [20:33] <mattym> DieHard_, Copy the address/url of the page with your info
#2319 [20:35] * kumasasa [kumasasa@notlogged] has quit. (Remote host closed the connection)
#2320 [20:36] <DieHard_> http://paste.ubuntu.com/14483343/
#2321 [20:37] <mattym> DieHard_, It says the issue right there in the crash
#2322 [20:37] <mattym> DieHard_, The texture pack you are using is too large for your PC to handle
#2323 [20:37] <mattym> DieHard_, Delete the texture pack and try the game again
#2324 [20:39] <DieHard_> ok
#2325 [20:40] * Ella [Ella@notlogged] has joined #minecrafthelp
#2326 [20:40] <DieHard_> it worked ty
#2327 [20:40] <DieHard_> it worked ty
#2328 [20:41] * Ella [Ella@notlogged] has left #minecrafthelp
#2329 [20:41] * DieHard_ [DieHard_@notlogged] has quit. (Quit: Web client closed)
#2330 [20:44] <slade04> I can no longer login to my Minecraft account. I even tried resetting my password, but it was no use. And I am sure I used the right username.
#2331 [20:44] * AsimoV [AsimoV@notlogged] has joined #minecrafthelp
#2332 [20:45] * AsimoV [AsimoV@notlogged] has quit. (Client Quit)
#2333 [20:45] * aperocknroll88 [aperocknroll88@notlogged] has quit. (Quit: Web client closed)
#2334 [20:47] <mattym> slade04, What does it say when you try to log in?
#2335 [20:47] * AndrewG1299 [AndrewG1299@notlogged] has joined #minecrafthelp
#2336 [20:47] <slade04> "You have migrated your account, please your email address>'
#2337 [20:48] <slade04> *Please use your email address.
#2338 [20:48] <mattym> slade04, What is your ingame name?
#2339 [20:48] <slade04> slade04.
#2340 [20:48] <webrosc> slade04, did you migrate your account?
#2341 [20:48] <slade04> Not that I know of.
#2342 [20:49] <slade04> I tried logging on to realms, and I think I accidently migrated it.
#2343 [20:49] <webrosc> your account has been migrated
#2344 [20:50] <mattym> slade04, If you migrated your account, which it is, you need to log in with your email and passsword, not username
#2345 [20:50] <mattym> slade04, If you did not migrate the account, you will need to contact Mojang
#2346 [20:50] * SteveT [SteveT@notlogged] has joined #minecrafthelp
#2347 [20:50] <slade04> Let me try real quick.
#2348 [20:51] <slade04> Huzzah!
#2349 [20:51] <slade04> Thank you sir.
#2350 [20:51] <slade04> Also, may I ask one more question?
#2351 [20:51] * kumasasa [kumasasa@notlogged] has joined #minecrafthelp
#2352 [20:52] <mattym> Shoot
#2353 [20:52] <AndrewG1299> how do i fix the java.lang.illegalstateexception error when i try to load a world
#2354 [20:52] <slade04> Why does it now say, "Play demo"?
#2355 [20:52] <mattym> slade04, Are you sure you logged in with the email(mojang account) that you own the game on?
#2356 [20:53] <slade04> I think I may be.
#2357 [20:53] <SteveT> I have purchased a Tagital T10 with kitkat an can't create a world in creative, it says my world can't be opened, thoughts?
#2358 [20:53] <mattym> SteveT, Have you tried another world?
#2359 [20:53] <SteveT> I can log into other people's worlds
#2360 [20:53] <webrosc> SteveT, space on memory card/memory card inserted?
#2361 [20:53] <mattym> AndrewG1299, Does that happen on all or just one?
#2362 [20:53] <slade04> Yeah, I am.
#2363 [20:53] * KittehKai [KittehKai@notlogged] has joined #minecrafthelp
#2364 [20:54] <AndrewG1299> on any all all new games or other games i try to load in minecraft
#2365 [20:54] <mattym> slade04, Try logging out completely, and try to log in, make sure you use the mojang account you migrated/tried to migrate too
#2366 [20:54] <AndrewG1299> i just downloaded minecraft and it has done that since
#2367 [20:55] <mattym> AndrewG1299, And you just get that one line on your screen, or do you get a full crash log?
#2368 [20:55] * jjs999jjs [jjs999jjs@notlogged] has quit. (Quit: Leaving)
#2369 [20:55] <AndrewG1299> full crash log
#2370 [20:55] <SteveT> I'm the dad trying to figure this out for my kids lol
#2371 [20:55] <SteveT> How to I migrate?
#2372 [20:55] <slade04> Didn't seem to work.
#2373 [20:56] <mattym> SteveT, Nothing about migration is meant for your issue
#2374 [20:56] <KittehKai> Hello, there is some trouble with my minecraft. Whenever my minecraft tries to download a server texture pack, there is this weird lettering or symbols i dont understand. Here is a screenshot if you want to see what it looks like https://gyazo.com/b2f329fa16bd098554afba883f228815
#2375 [20:56] <mattym> SteveT, If you are getting that error the device likely does not have enough space to create a world. or you are trying to use space on an external card
#2376 [20:56] <webrosc> KittehKai, does this happen without a resource pack and in single player?
#2377 [20:57] <SteveT> I have 32 gig as card in that I use but it should support it then would it not?
#2378 [20:57] <KittehKai> It happens whenever I download a server texture pack. I have a texture pack on while it downloads the server texture pack
#2379 [20:57] <KittehKai> But in single player, i have my regular texture pack
#2380 [20:57] <webrosc> just that one resource pack causes the issue?
#2381 [20:57] <slade04> Yeah, I just tried it. It doesn't seem to work.
#2382 [20:57] <KittehKai> No
#2383 [20:58] <mattym> SteveT, Im not 100% sure, but you may need to see if you can install the game to the SD card
#2384 [20:58] <KittehKai> All servers
#2385 [20:58] <AndrewG1299> mattym i get a full crash log
#2386 [20:58] <AndrewG1299> mattym<
#2387 [20:58] <mattym> ??> AndrewG1299 launcher/crash-log
#2388 [20:58] <Absol> AndrewG1299: We need to see your crash log, which appears after a crash.
#2389 [20:58] <Absol> AndrewG1299: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2390 [20:58] <mattym> AndrewG1299, Get us the log according to the info Absol sent
#2391 [20:58] <AndrewG1299> ok..hold on
#2392 [20:58] <SteveT> Thx matt
#2393 [20:58] <webrosc> KittehKai, so any server that offers a resource pack and you get that happen?
#2394 [20:59] <mattym> KittehKai, When not using a texture pack, what language is your game set to?
#2395 [20:59] <KittehKai> Yes
#2396 [21:00] <KittehKai> Its set to English, mattym
#2397 [21:02] <mattym> ??> KittehKai win/reinst
#2398 [21:02] <Absol> KittehKai: You may need to reinstall the locally installed files that Minecraft puts into place.
#2399 [21:02] <Absol> KittehKai: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2400 [21:02] <mattym> KittehKai, Try the info Absol sent, then try one of the servers again
#2401 [21:03] <KittehKai> Alright.
#2402 [21:03] * AndrewG1299 [AndrewG1299@notlogged] has quit. (Quit: Web client closed)
#2403 [21:03] * AndrewG1299 [AndrewG1299@notlogged] has joined #minecrafthelp
#2404 [21:03] <slade04> Is there still any solutions?
#2405 [21:03] <AndrewG1299> ok..sorryi disconnected for a sec...how do i give you the log file again
#2406 [21:03] <mattym> slade04, Logging in still only puts you in demo mode?
#2407 [21:04] <slade04> Indeed.
#2408 [21:04] <mattym> ??> AndrewG1299 launcher/crash-log
#2409 [21:04] <Absol> AndrewG1299: We need to see your crash log, which appears after a crash.
#2410 [21:04] <Absol> AndrewG1299: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2411 [21:04] * SteveT [SteveT@notlogged] has quit. (Ping timeout: 204 seconds)
#2412 [21:04] <mattym> ??> slade04 mojang/email
#2413 [21:04] <Absol> slade04: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2414 [21:04] <Absol> slade04: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2415 [21:04] <mattym> slade04, You will need to fill in the form Absol linked
#2416 [21:04] <slade04> Alrighty.
#2417 [21:04] <slade04> The first, second, or third one?
#2418 [21:05] <mattym> slade04, https://help.mojang.com/customer/portal/emails/new
#2419 [21:05] <slade04> Thanks.
#2420 [21:05] * ghostfire [ghostfire@notlogged] has joined #minecrafthelp
#2421 [21:06] <AndrewG1299> one other thing...it only happens when i am in offline mode
#2422 [21:06] <AndrewG1299> here http://paste.ubuntu.com/14483546/
#2423 [21:06] * Lisimba [Lisimba@notlogged] has quit. (Ping timeout: 189 seconds)
#2424 [21:06] <mattym> AndrewG1299, What antivirus software do you have installed?
#2425 [21:07] <AndrewG1299> i just use windows defender and i also have malwarebytes
#2426 [21:07] <mattym> AndrewG1299, Do you have any older ones still installed but not active?
#2427 [21:07] <AndrewG1299> no its a new laptop
#2428 [21:07] <mattym> ??> AndrewG1299 tools/hjt
#2429 [21:07] <Absol> AndrewG1299: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2430 [21:07] <Absol> AndrewG1299: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2431 [21:08] <mattym> AndrewG1299, Download and run the tool Absol linked, follow the instructions and get me the copy of the output log
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#2434 [21:09] <ghostfire> i am looking for an My little pony mod that is complete for xbox 360 for me and my son to play and i have no idea how to put it on there can anyone help?
#2435 [21:09] <webrosc> ghostfire, you can't mod the console versions
#2436 [21:09] <ghostfire> is there a download I can do?
#2437 [21:09] <webrosc> ghostfire, you can't mod the console versions
#2438 [21:10] <ghostfire> so i have to build from scratch?
#2439 [21:10] <AndrewG1299> here http://paste.ubuntu.com/14483589/
#2440 [21:10] <webrosc> learn c++ and then how to mod program the xbox itself
#2441 [21:10] <mattym> ??> AndrewG1299 av/mcafee/uninstall
#2442 [21:10] <Absol> AndrewG1299: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#2443 [21:11] <webrosc> ghostfire, hence the, uyou can't mod the console version
#2444 [21:11] <mattym> AndrewG1299, You will need to use the tool Absol linked to completely remove McAfee as it causes this issue
#2445 [21:11] * Lisimba [Lisimba@notlogged] has joined #minecrafthelp
#2446 [21:11] <AndrewG1299> i will try it then see if it fixs it
#2447 [21:11] <ghostfire> thank you for your time.
#2448 [21:11] <mattym> AndrewG1299, The "safe eyes" program may in addition cause similar issues
#2449 [20:52] <AndrewG1299> the tool is asking me for a account name and user password
#2450 [20:53] <AndrewG1299> i dont have a mcaffee account so...
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#2452 [20:54] <AndrewG1299> mcafee isnt in the programs list on windows
#2453 [20:55] * SplashNChoc [SplashNChoc@notlogged] has joined #minecrafthelp
#2454 [20:56] <SplashNChoc> Hi, Do you help with modded minecraft?
#2455 [20:57] <webrosc> SplashNChoc, read the welcome message again ;)
#2456 [20:57] <AndrewG1299> hello? mattym,
#2457 [20:57] <SplashNChoc> Oh haha sorry
#2458 [20:58] <SplashNChoc> Um do you know where I could go to get some help for modded minecraft?
#2459 [20:59] <AndrewG1299> can u guys help me?
#2460 [21:01] <slade04> Is there anyway to get my Transaction ID? Yes I know how to to get my ID, but the receipt email is long gone.
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#2464 [21:05] <slade04> Hello?
#2465 [21:07] <mattym> slade04, On that form, if you click the part where is says "What is a transaction ID" or something like that, it should list other ways of retreiving it
#2466 [21:09] <slade04> I know, but none of them were any help because the receipt email is gone, and I forgot what I paid with.
#2467 [21:11] * poplegos [poplegos@notlogged] has joined #minecrafthelp
#2468 [21:15] <poplegos> I can't login to my account even after reseting the password and suggestions from the website it always says unknown username(email)/password
#2469 [21:18] <poplegos> is anyone here please ansewer my qustion
#2470 [21:20] <slade04> Fixed the problem myself.
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#2477 [21:35] <CubeTheThird> ??> poplegos login/throttle
#2478 [21:35] <Absol> poplegos: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2479 [21:35] <Absol> poplegos: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#2482 [21:45] <poplegos> I already did restart my password plus how did I get logged out in the first place
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#2487 [21:53] <RODMLG> Hi. I've a problem with Minecraft : "Pixel Format Not Accelerated". I've changed from windows 7 to windows 10. I've a Sony Vaio VGN-NR350FE with 3GB of RAM. I've generated the dx rapport : http://paste.ubuntu.com/14483792/
#2488 [21:54] <CubeTheThird> RODMLG, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#2489 [21:56] <RODMLG> Ok. If I installed minecraft in this laptop, can I install the game in another laptop with the same serial number?
#2490 [21:57] * barrffy [barrffy@notlogged] has joined #minecrafthelp
#2491 [21:57] <CubeTheThird> RODMLG, you can install the game on any computer. Just login with your Mojang account
#2492 [21:57] <RODMLG> Yeah. Thanks for your help!!
#2493 [21:58] <barrffy> Hi. I am trying to access accounts.mojang.com , but the site is having several "Error 502: Bad Gateway" errors when i looked at it in Inspect/View Page Source. All other parts of mojang.com are working fine.
#2494 [21:59] <webrosc> barrffy, its account.mojang.com
#2495 [21:59] <webrosc> not accounts
#2496 [21:59] <poplegos> i'e been waiting for three hours why doesn't my game let me log in
#2497 [21:59] <CubeTheThird> poplegos, 3 hours since the last time you tried?
#2498 [22:00] * RODMLG [RODMLG@notlogged] has quit. (Quit: Web client closed)
#2499 [22:00] <barrffy> @webrosc sorry that was a typo, the account.mojang.com site is still giving me the Error 502
#2500 [22:00] * D3GAN_5LAYER_94 [D3GAN_5LAYER_94@notlogged] has joined #minecrafthelp
#2501 [22:01] <webrosc> barrffy, https://account.mojang.com/me ?
#2502 [22:01] <webrosc> works for me
#2503 [22:01] <D3GAN_5LAYER_94> can somebody help me?
#2504 [22:01] <CubeTheThird> D3GAN_5LAYER_94, what's the problem?
#2505 [22:02] <barrffy> When i went to it all of the pictures on the site are gone and all text is blank. Solid white background. Times new roman font
#2506 [22:02] <D3GAN_5LAYER_94> i have a problem with my video card drives
#2507 [22:02] <CubeTheThird> D3GAN_5LAYER_94, do you have a dxdiag report?
#2508 [22:02] <barrffy> I wish i could send a screenshot
#2509 [22:02] <D3GAN_5LAYER_94> yeah
#2510 [22:02] <CubeTheThird> barrffy, have you tried with a different web browser?
#2511 [22:02] <poplegos> some one help or give me my money back
#2512 [22:02] <CubeTheThird> D3GAN_5LAYER_94, give a URL to it her
#2513 [22:02] <D3GAN_5LAYER_94> http://paste.ubuntu.com/14483958/
#2514 [22:02] <barrffy> yes ive tried with 3 different web browsers
#2515 [22:03] <CubeTheThird> poplegos, wait 3 hours after your last attempt. If that doesn't work. contact Mojang
#2516 [22:03] <CubeTheThird> ??> poplegos mojang/email
#2517 [22:03] <Absol> poplegos: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2518 [22:03] <Absol> poplegos: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2519 [22:03] <CubeTheThird> barrffy, one sec
#2520 [22:03] <barrffy> ok
#2521 [22:04] * MARSMIKsisters [MARSMIKsisters@notlogged] has joined #minecrafthelp
#2522 [22:04] <barrffy> CubeTheThird minecraft.net is also giving me the same error
#2523 [22:05] <CubeTheThird> D3GAN_5LAYER_94, one moment
#2524 [22:05] <D3GAN_5LAYER_94> okay
#2525 [22:05] <CubeTheThird> barrffy, but not other websites?
#2526 [22:05] <barrffy> other websites work fine
#2527 [22:06] <CubeTheThird> barrffy, can you open cmd?
#2528 [22:06] <barrffy> ya
#2529 [22:07] <barrffy> do i need to run it in administrator
#2530 [22:07] <CubeTheThird> barrffy, run this command: ping authserver.mojang.com
#2531 [22:07] <CubeTheThird> no admin needed
#2532 [22:07] <CubeTheThird> barrffy, and tell me what IP address it gives you
#2533 [22:07] <MARSMIKsisters> I had to restart my computer because it wasn't working, and I chose to "save my files", but when I came back on, Minecraft was gone. So I downloaded it again but when I went to play Singleplayer mode, all of my worlds were gone! Where did they go and can I retrieve them?
#2534 [22:08] <barrffy> CubeTheThird, 52.84.8.46
#2535 [22:08] <CubeTheThird> MARSMIKsisters, In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
#2536 [22:08] <CubeTheThird> barrffy, ok. Can you try visiting: 54.192.37.169
#2537 [22:09] <barrffy> CubeTheThird, Bad Request Error
#2538 [22:09] <MARSMIKsisters> ok, i clicked "Open Game Dir"
#2539 [22:09] <CubeTheThird> MARSMIKsisters, now open the saves directory
#2540 [22:10] <CubeTheThird> barrffy, hmm I guess you can't access the page that way
#2541 [22:10] <MARSMIKsisters> ok it says the folder is empty
#2542 [22:10] <CubeTheThird> MARSMIKsisters, what exactly do you mean by 'had to restart my computer'?
#2543 [22:11] <D3GAN_5LAYER_94> CubeTheThird, any luck with the dxdiag report?
#2544 [22:11] <CubeTheThird> D3GAN_5LAYER_94, yup almost got the drivers. Just another minute
#2545 [22:11] <D3GAN_5LAYER_94> okay, thanks
#2546 [22:11] <CubeTheThird> D3GAN_5LAYER_94, ok download and install catalyst software: http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%2010%20-%2064
#2547 [21:52] <MARSMIKsisters> i reloaded windows 10
#2548 [21:52] <CubeTheThird> MARSMIKsisters, ah.. I don't think your game saves would have been kept
#2549 [21:53] <MARSMIKsisters> Even though I pressed "Save and Quit" after I exited Singleplayer mode each time?
#2550 [21:54] <CubeTheThird> MARSMIKsisters, but.. you reinstalled windows. That would have erased the files
#2551 [21:56] <MARSMIKsisters> i chose "Save Files" when i did that so all of the other files on my pc are still here
#2552 [21:57] <D3GAN_5LAYER_94> CubeTheThird, another window opened when i clicked the URL
#2553 [21:58] * barrffy [barrffy@notlogged] has quit. (Quit: Web client closed)
#2554 [21:58] <CubeTheThird> MARSMIKsisters, the 'save files' option probably kept the Documents, Pictures, etc. Minecraft save files are stored in appdata/.minecraft, which is likely not covered by that
#2555 [22:00] * Snowman [Snowman@notlogged] has quit. (Quit: Leaving)
#2556 [22:01] <MARSMIKsisters> ok makes sense but can't i (if i wanted to) log onto a friends computer who has minecraft and log onto my account from there?
#2557 [22:01] <CubeTheThird> MARSMIKsisters, ya... so?
#2558 [22:02] <CubeTheThird> MARSMIKsisters, save files are not linked to your account. They are just saved on your computer
#2559 [22:02] * D3GAN_5LAYER_94 [D3GAN_5LAYER_94@notlogged] has quit. (Ping timeout: 204 seconds)
#2560 [22:04] <MARSMIKsisters> then how would i be able to access my worlds from the friends pc if the data is stored on my computer?
#2561 [22:05] * D3GAN_5LAYER_94 [D3GAN_5LAYER_94@notlogged] has joined #minecrafthelp
#2562 [22:05] <CubeTheThird> MARSMIKsisters, you wouldn't?
#2563 [22:05] <MARSMIKsisters> oh ok
#2564 [22:05] <D3GAN_5LAYER_94> CubeTheThird, which URL do i use
#2565 [22:06] <D3GAN_5LAYER_94> Sorry my computer shut down
#2566 [22:06] <CubeTheThird> D3GAN_5LAYER_94, http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%2010%20-%2064 ?
#2567 [22:06] <CubeTheThird> D3GAN_5LAYER_94, then on that page get the catalyst software
#2568 [22:08] <MARSMIKsisters> also one more thing like i said all of my worlds were gone but my friend had invited me to her realm and that was still there. how is this possible if everything else was deleted? is it because it is originally her realm and not mine?
#2569 [22:08] <D3GAN_5LAYER_94> CubeTheThird, do i ignore the URL http://driverupdate.net/lp/2/?p2=^SW2^xdm361&tid2=28894865381452658429&tid3=1034873
#2570 [22:09] * poplegos [poplegos@notlogged] has quit. (Quit: Web client closed)
#2571 [22:09] <mattym> MARSMIKsisters, Realm saves are stored online, single player saves are not
#2572 [22:10] <CubeTheThird> D3GAN_5LAYER_94, umm.. dono where you got that
#2573 [22:10] <CubeTheThird> D3GAN_5LAYER_94, perhaps an ad?
#2574 [22:10] <CubeTheThird> MARSMIKsisters, invitations to realms are also stored with your account
#2575 [22:11] <MARSMIKsisters> ok so there is absolutely no way for me to get these worlds back? they are deleted forever?
#2576 [22:12] <CubeTheThird> MARSMIKsisters, I would imagine so
#2577 [22:12] <MARSMIKsisters> alright
#2578 [22:13] <CubeTheThird> MARSMIKsisters, actually.. i have an idea
#2579 [22:13] <MARSMIKsisters> so next time to keep this from happening, could i save my progress/worlds on a hard drive or something?
#2580 [22:13] <MARSMIKsisters> oh what
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#2582 [22:13] <CubeTheThird> MARSMIKsisters, in your C drive, is there a folder called windows.old ?
#2583 [22:14] <MARSMIKsisters> where would i find the c drive
#2584 [22:14] <CubeTheThird> MARSMIKsisters, in Computer ?
#2585 [22:16] <MARSMIKsisters> i searched that in documents and it says no items match your search
#2586 [22:16] <CubeTheThird> MARSMIKsisters, that's not in documents
#2587 [22:17] <MARSMIKsisters> i dont know a lot about computers sorry
#2588 [22:17] <CubeTheThird> MARSMIKsisters, ok hold the Windows key (flag) + e. That will bring up a folder view
#2589 [22:18] <MARSMIKsisters> ok i see my folders
#2590 [22:18] <CubeTheThird> MARSMIKsisters, there should be a C drive there
#2591 [22:20] <MARSMIKsisters> oh ok found it
#2592 [22:22] <MARSMIKsisters> i clicked on windows.old
#2593 [22:22] <CubeTheThird> MARSMIKsisters, ah ok. Might be there then.
#2594 [22:23] <MARSMIKsisters> would it be labeled minecraft worlds?
#2595 [22:24] <CubeTheThird> MARSMIKsisters, from there you should be able to go to Users/Appdata/Roaming/.momecraft
#2596 [22:24] <CubeTheThird> *minecraft
#2597 [22:24] <CubeTheThird> wow
#2598 [22:24] <MARSMIKsisters> oh ok let me see
#2599 [22:24] <MARSMIKsisters> lol
#2600 [22:24] <mattym> MARSMIKsisters, You wont see that folder tho
#2601 [22:25] <mattym> MARSMIKsisters, You will need to add the location after the window.old part
#2602 [22:27] <MARSMIKsisters> it tells me "No Items Match Your Search"
#2603 [22:28] <webrosc> MARSMIKsisters, don't search, open the folders in turn
#2604 [22:28] <MARSMIKsisters> oh ok
#2605 [22:28] <webrosc> open the windows.old folder, then users, then appdata etc
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#2608 [22:30] <MARSMIKsisters> there are 5 folders in Users but none of them say AppData
#2609 [22:31] <webrosc> its users, then the username you were using, then appdata
#2610 [22:31] <webrosc> cube missed a step
#2611 [22:32] <MARSMIKsisters> oh ok
#2612 [22:32] <CubeTheThird> oops
#2613 [22:32] <MARSMIKsisters> there are 2 folders it says local and roaming
#2614 [22:33] <webrosc> roaming
#2615 [22:33] <MARSMIKsisters> ok
#2616 [22:33] <MARSMIKsisters> got that
#2617 [22:33] <webrosc> .minecraft
#2618 [22:33] <PangeaBot> (webrosc) 03Online: Login, Session, Skins, Website, Realms
#2619 [22:33] <ngc0202> You know you can just type %appdata%
#2620 [22:33] <webrosc> ngc0202, we are looking for a backup version
#2621 [22:34] <mattym> ngc0202, Hes looking for lost old saves inside his backup
#2622 [22:34] <ngc0202> Ah, sorry for butting in
#2623 [22:34] <MARSMIKsisters> its ok
#2624 [22:34] <MARSMIKsisters> ok im in .minecraft
#2625 [22:35] <webrosc> MARSMIKsisters, is there a saves?
#2626 [22:35] <MARSMIKsisters> yes
#2627 [22:35] <webrosc> open it
#2628 [22:35] <webrosc> it has folders?
#2629 [22:35] <MARSMIKsisters> :O
#2630 [22:35] <MARSMIKsisters> yeah
#2631 [22:36] * xSantiago19x [xSantiago19x@notlogged] has joined #minecrafthelp
#2632 [22:36] <webrosc> select them all, and right click, select copy
#2633 [22:36] <webrosc> select them all, and right click, select copy
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#2635 [22:37] <MARSMIKsisters> ok done
#2636 [22:37] <webrosc> now do you remember how to get to the main .minecraft folder from earlier?
#2637 [22:37] <webrosc> the one without the saves in
#2638 [22:38] <MARSMIKsisters> yes im there
#2639 [22:38] <webrosc> open the saves there, its the empty one right
#2640 [22:39] <MARSMIKsisters> no the folders are still there
#2641 [22:39] <webrosc> ok, your still in the backup one
#2642 [22:39] <MARSMIKsisters> oh ok
#2643 [22:39] <mattym> just get there from the launcher
#2644 [22:39] <webrosc> good idea
#2645 [22:40] <MARSMIKsisters> oh im there now its empty
#2646 [22:40] <webrosc> ok, right click in the empty folder, and then click paste
#2647 [22:40] <webrosc> that should copy the folders into there
#2648 [22:41] <MARSMIKsisters> yes
#2649 [22:41] <webrosc> when its done, load minecraft
#2650 [22:41] <MARSMIKsisters> ok one sec
#2651 [22:41] <webrosc> fingers crossed, your saves are saved
#2652 [22:42] <webrosc> if so, praise the cube
#2653 [22:42] <MARSMIKsisters> theyre there
#2654 [22:42] <MARSMIKsisters> thank you so much
#2655 [22:43] <MARSMIKsisters> both of you
#2656 [22:43] <CubeTheThird> oh good!
#2657 [22:43] <webrosc> remember to backup that folder to usb or something when you reinstall windows ;)
#2658 [22:43] <MARSMIKsisters> i thought they were gone forever
#2659 [22:43] <MARSMIKsisters> ok
#2660 [22:43] <webrosc> you were lucky, i didn't think it would save them that way
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#2663 [22:45] <MARSMIKsisters> yeah ok thank you both so much im so happy
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#2667 [23:04] * Dan [Dan@notlogged] has joined #minecrafthelp
#2668 [23:05] <Dan> Hi I was wondering if you could get a minecraft realms gift card for someone
#2669 [23:06] <webrosc> Dan, what country are you in?
#2670 [23:06] <Dan> USA
#2671 [23:06] <CubeTheThird> there's such a thing as realms gift cards?
#2672 [23:06] <Dan> Thats what im wondering
#2673 [23:06] <webrosc> https://account.mojang.com/prepaid/realms
#2674 [23:06] <CubeTheThird> huh. Interesting
#2675 [23:06] <webrosc> i guess walmart?
#2676 [23:06] <webrosc> or where ever sell the main game cards
#2677 [23:07] <Dan> are you a staff member
#2678 [23:07] <webrosc> we are all volunters
#2679 [23:07] <Dan> that link only takes you to how to redeem your gift card
#2680 [23:07] <Dan> what about buying one?
#2681 [23:07] <CubeTheThird> I would probably try something like EBGames or whatever it is in the US
#2682 [23:07] <webrosc> that link was more a 'yes they exist'
#2683 [23:07] <CubeTheThird> check their websites actually
#2684 [23:07] <Dan> Oh ok thanks
#2685 [23:07] <Dan> tbut
#2686 [23:07] <Dan> but
#2687 [23:07] <mattym> Dan, https://minecraft.net/prepaid
#2688 [23:08] <CubeTheThird> eb games. Best buy. Walmart. Target
#2689 [23:08] <mattym> Dan, Any store that sells the game card, should also have the Realms
#2690 [23:08] <webrosc> just make sure you get a realms one
#2691 [23:08] <mattym> EB Games, showing your age CubeTheThird
#2692 [23:08] <webrosc> don't wanna buy the game itself again
#2693 [23:09] <Dan> I looked online at walmart, target, gamestop, and amazon but they didnt have it
#2694 [23:09] <webrosc> EB, pfft, electronics boutique
#2695 [23:09] * webrosc shows age more
#2695 [23:10] <Dan> Do you know any other well known stores that might sell minecraft realms?
#2696 [23:10] <mattym> Dan, They may not list it as an oline item, you may need to check in the store
#2697 [23:10] <Dan> oh ok then I will check
#2698 [23:11] <Dan> But in case they dont have it at walmart or target, where else should i go to look>
#2699 [23:11] <Dan> ?
#2700 [23:11] <mattym> Dan, Do you have a Gamestop
#2701 [23:11] <Dan> accoutn?
#2702 [23:11] <Dan> tya
#2703 [23:11] <Dan> ya
#2704 [23:11] <mattym> Dan, Some other people have said they are more likely to have the Realms card
#2705 [22:52] <Dan> ?
#2706 [22:52] <Dan> what does that mean
#2707 [22:52] <mattym> Dan, That not ALL the store that stock the Minecraft Pre-Paid cards, also have the Realms
#2708 [22:53] <mattym> Dan, I would call and ask to be safe
#2709 [22:53] <Dan> oh ok
#2710 [22:53] <Dan> thanks for the help
#2711 [22:53] <Dan> if i need it again, i'll come back
#2712 [22:54] <Dan> bye
#2713 [22:54] * Dan [Dan@notlogged] has quit. (Quit: Web client closed)
#2714 [22:58] * Acarii|Away [Acarii|Away@notlogged] has joined #minecrafthelp
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#2717 [23:13] * Lava is now known as Guest12858
#2718 [23:15] <Guest12858> Hey i redeemed the code for the mc for windows 10 a while back but i had vista then, so it obviously didn't work, i was wondering if i would be able to download it again ? Because i now have windows 10 and would like to use it, i am premium
#2719 [23:16] <Guest12858> Anyone?
#2720 [23:16] <Guest12858> Anyone?
#2721 [23:16] * Guest12858 [Guest12858@notlogged] has left #minecrafthelp
#2722 [23:16] <webrosc> Guest12858, just login to your account on whatever machine and the game will be there
#2723 [23:16] <webrosc> oh,,
#2724 [23:53] * mrkirby153 is now known as kirby|gone
#2725 [23:54] * snn [snn@notlogged] has joined #minecrafthelp
#2726 [23:55] <snn> Someone help please, Everytime I'm in-game, (i.e. actually moving around and such, not in menus), I need to press a key twice for it to take effect, when I've already pressed down any specific key. What this translates to is, If I press W and start moving forward, any other key I press after it, let's say Space Bar for jump, it doesn't work. Instead, I need to press the key I want to use twice, for it to actually trigger. So, in the end, If I want to ju
#2727 [23:55] <snn> (umping after the second press, and not the first).
#2728 [23:55] <mattym> snn, Laptop?
#2729 [23:55] <snn> no
#2730 [23:55] <snn> custom built PC
#2731 [23:56] <mattym> snn, Decent keyboard?
#2732 [23:56] <snn> I've 2 keyboards
#2733 [23:56] <mattym> snn, Try with just one plugged in
#2734 [23:56] <snn> i have...
#2735 [23:56] <snn> i own 2
#2736 [23:56] <mattym> snn, It sounds like your keyboard isnt sending presses
#2737 [23:56] <webrosc> same issue with either plugged in?
#2738 [23:57] <snn> yes
#2739 [23:57] <webrosc> usb ones? tried different socket?
#2740 [23:57] <snn> yes and yes
#2741 [23:57] <webrosc> issues outside of minecraft?
#2742 [23:57] <snn> nope
#2743 [23:57] <snn> tried reinstalling java
#2744 [23:57] <snn> didn't change anything
#2745 [23:57] <webrosc> tried reinstalling minecraft?
#2746 [23:57] <snn> Yes
#2747 [23:58] <snn> Didn't change anything
#2748 [23:58] <mattym> snn, How did you go about MC reinstall?
#2749 [23:58] <webrosc> touchscreen mode off in minecraft options?
#2750 [23:58] <snn> Yes it is off, removed .minecraft and got a new launcher install
#2751 [23:58] <mattym> hmm
#2752 [23:59] * IAmDrako [IAmDrako@notlogged] has quit. (Ping timeout: 204 seconds)
#2753 [23:52] <mattym> Real_Taner, Then post the paste.ubuntu url here
#2754 [23:52] <Real_Taner> i already whent through that prosses
#2755 [23:52] <Real_Taner> so what do i do now
#2756 [23:53] <mattym> Real_Taner, If you followed all those instructions, then you should have a paste.ubuntu.com link/url
#2757 [23:53] <webrosc> you post the link you got from following that guide
#2758 [23:53] <mattym> Real_Taner, Give us that link
#2759 [23:54] * Sabdein [Sabdein@notlogged] has joined #minecrafthelp
#2760 [23:55] <Real_Taner> what link the Ubnutu pastebin link
#2761 [23:56] <mattym> Real_Taner, If you posted your dxdiag log on the pastebin site, you should have been takesn to a page with a URL of the form paste.ubuntu.com/######
#2762 [23:56] <mattym> Real_Taner, We need that link'
#2763 [23:56] <Real_Taner> ok wait
#2764 [23:57] <Real_Taner> http://paste.ubuntu.com/14484811/
#2765 [23:57] <Sabdein> i need help with my chat it does not let me speak
#2766 [23:57] <mattym> Real_Taner, Ok one moment
#2767 [23:58] <mattym> Sabdein, In game, go to Options, then Multiplayer Settings
#2768 [23:58] <mattym> Sabdein, In there make sure Chat is set to Shown
#2769 [23:58] <Real_Taner> me
#2770 [23:59] <mattym> Real_Taner, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.