#MinecraftHelp > 2016-01-27
#1 [00:01] <Rington> it seems my graphics card is outdated, i dont know how to update it well atleast i think i updated it. so now when i try to start up minecraft it gives me an error and all it shows it fix problem and cancel as options. http://paste.ubuntu.com/14677383/
#2 [00:02] <webrosc> Rington, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#3 [00:03] <Rington> So what your saying is i cant play minecraft on this window 7 computer? im not using a laptop its a desktop to make sure
#4 [00:03] <webrosc> Rington, you can with windows 7, but you have windows 10 installed
#5 [00:04] <enderdevil> ok im back
#6 [00:04] <webrosc> enderdevil, ok, you have the link?
#7 [00:04] <Rington> So minecraft doesnt work on windows 10. How can i downgrade to a windows 7
#8 [00:05] <webrosc> Rington, no, your computers hardware is too old for windows 10, minecraft works on windows 10 when the hardware does
#9 [00:05] <enderdevil> when i try to run the program this error is shows (this app cant run on your pc)
#10 [00:05] <webrosc> when did you upgrade to windows 10?
#11 [00:05] <webrosc> enderdevil, pc or mac?
#12 [00:06] <Rington> oc
#13 [00:06] <enderdevil> pc
#14 [00:06] <Rington> pc
#15 [00:06] <enderdevil> Windows 10
#16 [00:06] <webrosc> Rington, that wasn't for you, hence why i didn't say your name
#17 [00:06] <webrosc> Rington, when did you upgrade to windows 10?
#18 [00:06] <Rington> Oh
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#20 [00:07] <Rington> When? im not sure its not my pc its my dads. Im using it to play minecraft
#21 [00:07] <enderdevil> . . .
#22 [00:08] <webrosc> enderdevil, hmm.. hjt should work on windows 10
#23 [00:08] <enderdevil> idk what happend
#24 [00:09] <webrosc> Rington, if it was within a month then its easy to return to windows 7, if not a full reinstall is needed
#25 [00:09] <webrosc> ??> Rington win/downgrade
#26 [00:09] <Absol> Rington: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#27 [00:09] <webrosc> enderdevil, when you ran adwcleaner, did it do a full scan, or did it error?
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#29 [00:10] <Rington> frig this sucks, ughh nvm not gonna play minecraft on this
#30 [00:10] <enderdevil> sorry what was the link of this cleaner
#31 [00:11] <webrosc> ??> enderdevil av/adwcleaner
#32 [00:11] <Absol> enderdevil: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#33 [00:11] <Absol> enderdevil: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
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#35 [00:12] <webrosc> also run this
#36 [00:12] <webrosc> ??> enderdevil av/malwarebytes
#37 [00:12] <Absol> enderdevil: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#38 [00:12] <Absol> enderdevil: Download it here: http://www.malwarebytes.org/
#39 [00:13] <enderdevil> ok thanks guys
#40 [00:14] <enderdevil> is it free?
#41 [00:14] <webrosc> yes
#42 [00:14] <enderdevil> oh ok
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#44 [00:19] <enderdevil> Abwcleaner finched dowenlod
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#46 [00:20] <enderdevil> what i have to do after pressimg i agree?
#47 [00:20] <webrosc> run a full scan
#48 [00:21] <enderdevil> by pressing scan?
#49 [00:21] <webrosc> yes, thats what absol told you to do
#50 [00:21] <enderdevil> ok
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#52 [00:23] <enderdevil> are mojang company who maked minecraft story mode/
#53 [00:23] <enderdevil> ?
#54 [00:23] <webrosc> no, story mode was made by tell tale
#55 [00:23] <enderdevil> oh ok
#56 [00:23] <webrosc> but Mojang allowed them to make it
#57 [00:24] <enderdevil> ok
#58 [00:24] <enderdevil> how can i get a cap in minecraft?
#59 [00:24] <webrosc> you can get a cape by going to minecon
#60 [00:24] <enderdevil> what is minecon?
#61 [00:25] <webrosc> minecraft convention
#62 [00:25] <enderdevil> how can i do to minecon
#63 [00:26] <webrosc> you buy a ticket when its on and go,
#64 [00:26] <enderdevil> to london?
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#66 [00:26] <webrosc> no one knows where the next one will be
#67 [00:27] <enderdevil> oh when it be on? every year?
#68 [00:27] <webrosc> it is yearly yes, normally around october/november ish
#69 [00:29] <enderdevil> sorry for all these Questions
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#74 [00:41] <enderdevil_> hi
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#76 [00:44] <enderdevil_> hello
#77 [00:45] <pocketpc_> Yes?
#78 [00:45] <enderdevil_> how can i open this servers?
#79 [00:46] <enderdevil_> Hypixel and Mineplex
#80 [00:46] <enderdevil_> Hypixel and Mineplex
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#83 [00:49] <enderdevil> hello
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#85 [00:49] <enderdevil> hi
#86 [00:51] <enderdevil> anybody here
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#89 [00:53] <enderdevil> I NEED HELP
#90 [00:54] <enderdevil> hi
#91 [00:54] <enderdevil> hello antone here?
#92 [00:54] <enderdevil> anyone*
#93 [00:55] <enderdevil> Mojang? are you here
#94 [00:55] <enderdevil> lol
#95 [00:56] <enderdevil> ufff i will leave
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#98 [01:01] <Sel> fala portugues ?
#99 [01:01] <Sel> hey
#100 [01:01] <Sel> ???
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#103 [01:09] <enderdevil> im back
#104 [01:10] <enderdevil> Hello
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#113 [01:54] <ezendo> a
#114 [01:54] <ezendo> aaaaaaaaaaa
#115 [01:54] <ezendo> que isso
#116 [01:54] <ezendo> ?
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#135 [02:50] <Dawg_> Hi I was wondering, is there a way to turn off hostile mob spawning but only spawn zombies without mods?
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#138 [02:51] <dan_> dan
#139 [02:52] <dan_> de ce nu merge?
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#142 [02:54] <Dawg_> Is there a way to only spawn zombies in vanilla minecraft and turn off other hostile mobs?
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#149 [03:00] <Dawg> Is there a way to only have zombies spawn in vanilla minecraft and turn off other mobs from spawning?
#150 [03:01] <Dawg> Is it possible?
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#152 [03:06] <Andrio> You can set up a command block clock to remove any mob that isn't a zombie (or a player).
#153 [03:08] <Dawg> Thanks
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#156 [03:10] <AK49_Logan_907> Is it possible to switch Minecraft Windows 10 accounts once one is already logged in?
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#166 [03:44] <freakingout> hey guys any of you figured how to connect to an external server in the PE edition? only bought it or that will be asking for money back if it dont work
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#175 [04:31] <Rachelnoble4> I've got a hacker in my sons account....I need to reset the password
#176 [04:32] <Rachelnoble4> The kid reset the password and the recovery email and recovery phone number
#177 [04:33] * thijs3742 [thijs3742@notlogged] has joined #minecrafthelp
#178 [04:34] <Rachelnoble4> This kid tricked my son into giving him his email and pass for some awesome mods then went in and changed everything
#179 [04:35] <Rachelnoble4> I got this kids name and city and state where he lives...something needs to be done
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#181 [04:36] <Rachelnoble4> Right now please help me reset my password again or delete this email so this kid can't play on my mojang account
#182 [04:36] <thijs3742_> i bought minecraft but mine driver is outdate
#183 [04:36] <thijs3742_> is anybody speaking dutch
#184 [04:36] <thijs3742_> how do i fix this
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#186 [04:37] <thijs3742_> im still hre
#187 [04:37] <thijs3742_> ive tried everything
#188 [04:38] <thijs3742_> i have ubuntu pastebin
#189 [04:38] <thijs3742_> i have ubuntu pastebin
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#192 [04:39] <Rachelnoble4> Can anyone help
#193 [04:39] <Andrio> ??> Rachelnoble4 account/send-email
#194 [04:39] <Absol> Rachelnoble4: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#195 [04:39] <Absol> Rachelnoble4: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#196 [04:39] <Andrio> thijs3742_, may I see the link to your post?
#197 [04:40] <thijs3742_> how do i send the link to this
#198 [04:40] <thijs3742_> http://paste.ubuntu.com/14678276/
#199 [04:40] <thijs3742_> send it
#200 [04:40] <Andrio> You just did.
#201 [04:40] <thijs3742_> i see
#202 [04:40] <Andrio> thijs3742_, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#203 [04:40] <thijs3742_> ok can i downgrade?
#204 [04:40] <thijs3742_> didnt now
#205 [04:40] <Andrio> Maybe.
#206 [04:40] <thijs3742_> how do i do this
#207 [04:41] <Andrio> If you didn't delete your old Windows installation, and you upgraded less than a month ago, then you can downgrade.
#208 [04:41] <Andrio> ??> thijs3742_ win/downgrade
#209 [04:41] <Absol> thijs3742_: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#210 [04:41] <Andrio> Otherwise you'll need recovery media, or a Windows 7 install disc
#211 [04:41] <thijs3742_> ok i will try that'
#212 [04:41] <thijs3742_> bummer!!
#213 [04:41] <Rachelnoble4> I've done that but my son can't play minecraft now and it says on mojang they're working on things from January 19th
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#215 [04:42] <Andrio> Mm
#216 [04:42] <Andrio> Rachelnoble4, all you can do is wait for a reply, then
#217 [04:43] <Rachelnoble4> Omg!!!! It should not be that easy to change someone's info.....can I report this kid? I found him on Facebook.. Me and his mom are about to talk then
#218 [04:44] <Andrio> Possibly
#219 [04:44] <Andrio> You also shouldn't give anyone your password.
#220 [04:44] <Rachelnoble4> Thank you
#221 [04:44] <Andrio> ever.
#222 [04:45] <Andrio> No problem...
#223 [04:45] <Rachelnoble4> My son got talked into it...he's 9!
#224 [04:45] <Andrio> mm
#225 [04:45] <Rachelnoble4> The kid told him he had some awesome mods he was hooking him up with
#226 [04:46] <Rachelnoble4> On minecraft so he needed to sign in himself
#227 [04:46] <DeafieGamer> Madam, best thing you actually can do right now is talk to your kid that internet is full of strangers
#228 [04:46] <DeafieGamer> and full of dangers
#229 [04:47] <Rachelnoble4> Yeah we did!!!! It scared him....poor guy
#230 [04:48] <nyvia> Maybe keep him away from the internet until he learns not to trust random people
#231 [04:48] <Rachelnoble4> We have already about pervs but not to much on hackers
#232 [04:50] <Rachelnoble4> 11 year old hacker at that....
#233 [04:50] <DeafieGamer> Ok, I don't think we can help with anything else
#234 [04:51] <nyvia> Not really hacking if he just gave him his password
#235 [04:51] <rymate1234> it is a kind of hacking
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#237 [04:53] <freakingout> anybody can tell me why i cant connect to a single server in minecraft PE? only reason i bought it was to play a mates server and now i can't im considering asking mojang for a refund
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#239 [04:53] <Rachelnoble4> The kid knew what he was doing, as soon as the kid got the email he signed in changed the recovery phone number and email then changed password! Yes that's a hack when you paid for something you can't get into BC of someone else
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#241 [04:55] <DeafieGamer> Rachelnoble4: s/hack/tricking person for data
#242 [04:55] <ExtremeBot> DeafieGamer thinks Rachelnoble4 meant to say: The kid knew what he was doing, as soon as the kid got the email he signed in changed the recovery phone number and email then changed password! Yes that's a tricking person for data when you paid for something you can't get into BC of someone else
#243 [04:55] <DeafieGamer> Not hacking.
#244 [04:56] <DeafieGamer> Rachelnoble4: it's not considered hacking in this situation
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#246 [04:56] <rymate1234> I would consider it hacking
#247 [04:57] <rymate1234> the attacker still got access to someone's account
#248 [04:58] <Rachelnoble4> Thank you....and is playing and hopefully not charging my account other games
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#250 [04:58] <rymate1234> well mojang doesn't have many other games you can be charged for
#251 [04:59] <Rachelnoble4> There's like 3.....scroll is one I know of
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#253 [05:01] <crazycreeper27> I have just purchased a laptop for my sons birthday and trying to install minecraft pc and get error setting up run time - unable to start the minecraft environment. this is most likely caused by corruption. please reinstall.
#254 [05:01] <crazycreeper27> I have done this numerous times and get the same each time
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#260 [05:10] <crazycreeper27> I have just purchased a laptop for my sons birthday and trying to install minecraft pc and get error setting up run time - unable to start the minecraft environment. this is most likely caused by corruption. please reinstall.
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#262 [05:12] <sambo> hi, i need help. im in survival mode and im breaking blocks but for some reason i cant collect them
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#264 [05:18] <sambo> dont worry, its working now ( i had lots of worlds and deleted most of them)
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#270 [05:30] <pinhead> hi, i know this is a stupid question but why is minecraft so slow on my computer today??
#271 [05:32] <pinhead> is anyone online??????
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#284 [06:03] <ySomic> Hey. I'm wondering if anyone knows some tips and tricks to check to make MC get more FPS. I currently get around 20 FPS. sometimes 10 or less.
#285 [06:04] <ySomic> I'm Running FTB Direwolf 20 pack and got a dedicated GPU GTX860
#286 [06:04] <ySomic> 860M *
#287 [06:04] <ySomic> I7 Quad core processor clocking at around 2.8Ghz, Java 64Bit and it's running on my GPU and not integrated GPU. (fun fact, get better results using integrated GPU :( )
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#292 [06:15] <rymate1234> ySomic, hi
#293 [06:15] <nyvia> ySomic: sorry, we can't help with modpacks
#294 [06:15] <rymate1234> ySomic, does this issue occur without mods>
#295 [06:15] <rymate1234> ?
#296 [06:16] <ySomic> It does to a certain length. I get around 40 FPS in vanilla
#297 [06:16] <nyvia> Only 40 on that? o.o
#298 [06:16] <ySomic> Which is enough for me, but my system should be able to put out way more then that
#299 [06:16] <ySomic> Yeah.
#300 [06:16] <rymate1234> press F3 whilst ingame, look in the right hand side of the screen, and make sure under display it says your nvidia card]
#301 [06:17] <ySomic> It did
#302 [06:17] <nyvia> Thats a serious issue. My OC'd pentium and 750 wrecks that
#303 [06:17] <rymate1234> yeah that sounds pretty dodgy, I get 40 fps on intel graphics
#304 [06:18] <ySomic> ATM i'm not at home, but i can provide some screenshots etc later tonight
#305 [06:18] <ySomic> I have the latest Java installed as well (Had an older version, now the newest)
#306 [06:18] <ySomic> Also updated my GPU driver
#307 [06:18] <nyvia> Might be a hardware issue
#308 [06:18] <ySomic> But one thing it might be is, that I upgraded my windows from 8.1 to 10.
#309 [06:18] <rymate1234> well the java version doesn't matter, as minecraft bundles it's own java runtime
#310 [06:18] <ySomic> The GPU works fine in any other game though
#311 [06:19] <rymate1234> ySomic, most windows games use DirectX for rendering. Because Minecraft is a cross platform java based game, it uses OpenGL
#312 [06:19] <rymate1234> might be a hardware issue that only happens on opengl or something
#313 [06:20] <nyvia> I'd say drivers but I can't see that being an issue
#314 [06:20] <ySomic> I played super hexagon (even though it's not that heavy) and it runs without any problems i think. I will try to look for a openGL test
#315 [06:20] <ySomic> (super hexagon uses openGL if i'm correct)
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#317 [06:21] <nyvia> Emulation is a good test of openGL, if you do it legally of course
#318 [06:21] * nyvia glares
#318 [06:22] <ySomic> But if I'm correct. I get better FPS (about +10) if i turn advanced openGL option or something off.
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#320 [06:23] <Shadoe> Can you still play Minecraft on Demo Mode?
#321 [06:23] <kittycat> I have issues with my graphic card combined with Windows 10
#322 [06:23] <kittycat> http://paste.ubuntu.com/14678620/
#323 [06:23] <ySomic> As I don't know what demo mode is, I doubt I tried it.
#324 [06:24] <nyvia> Demo mode is literally the same game so theres no point trying that
#325 [06:25] <kittycat> i have Intel Q45/Q43 Express Chipset version 8.15.10.2702
#326 [06:25] <rymate1234> kittycat, your graphics chip is no longer supported, and thus does not work properly with windows 10
#327 [06:26] <rymate1234> you'll have to downgrade windows
#328 [06:26] <rymate1234> ??> kittycat win/downgrade
#329 [06:26] <Absol> kittycat: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#330 [06:26] <Shadoe> I know, wanna know if I can still play the demo mode as it's free? reply with #
#331 [06:26] <nyvia> We will reply as we see fit
#332 [06:26] <kittycat> thats a pitty :-(
#333 [06:27] <rymate1234> Shadoe, depends
#334 [06:27] <rymate1234> what's stopping you playing the full version
#335 [06:27] <nyvia> Stuck zipper on your wallet?
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#337 [06:29] <Shadoe> Not sure at this moment, could you help if I can play Sim-U-Kraft if get Minecraft on PS3
#338 [06:29] <nyvia> What's that
#339 [06:29] <rymate1234> what are you on about
#340 [06:30] <nyvia> Shadoe: one, we don't provide mod support. Two, the PS3 version does not support mods
#341 [06:30] <Shadoe> What do you recommend Minecraft on PC or a Games Console?
#342 [06:30] <nyvia> Only the PC version does
#343 [06:30] <nyvia> A new hobby
#344 [06:31] <rymate1234> PC version is the best version of minecraft, as you can mod it and it supports infinite worlds
#345 [06:31] <nyvia> You need a PC capable of running it though
#346 [06:31] <rymate1234> ^
#347 [06:31] <nyvia> Can't run it on your dads old tower from 2006
#348 [06:31] * crazycreeper27 [crazycreeper27@notlogged] has quit. (Ping timeout: 204 seconds)
#349 [06:32] <Shadoe> thanx
#350 [06:32] * techno156 [techno156@notlogged] has quit. (Quit: There are those who live without living. Don't be one of those.)
#351 [06:32] <ySomic> Btw, Thanks guys. I will search and check for any OpenGL issues. :)
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#353 [06:33] <ySomic> Maybe I'll find something, if not. You'll see me soon!
#354 [06:33] * Niels_BE [Niels_BE@notlogged] has joined #minecrafthelp
#355 [06:33] <Niels_BE> Hello
#356 [06:33] <Niels_BE> How fix The java Group error?!
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#361 [06:35] <Niels_BE> How fix Java Group error!
#362 [06:35] <Niels_BE> I NEED HELP
#363 [06:35] <Niels_BE> How fix Java Group error!
#364 [06:36] <nyvia> Niels_BE: please, do not spam or caps
#365 [06:36] <nyvia> If someone can help they will
#366 [06:36] <nyvia> You're not being very specific with the errir
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#368 [06:38] * dlw07 [dlw07@notlogged] has quit. (Client Quit)
#369 [06:38] <Niels_BE_> How fix java group error?
#370 [06:38] <Niels_BE_> How fix java group error??????????????????????????????????????????????????
#371 [06:39] * Niels_BE [Niels_BE@notlogged] has quit. (Ping timeout: 204 seconds)
#372 [06:39] <Niels_BE_> How fix java group error?
#373 [06:39] <Niels_BE_> How fix java group error?
#374 [06:39] <Niels_BE_> How fix java group error?
#375 [06:39] <Niels_BE_> How fix java group error?How fix java group error?
#376 [06:39] * Absol kicked Niels_BE_ from #minecrafthelp (Reason: iels_BE_ :Stop spamming)
#377 [06:40] * Niels_BE_ [Niels_BE_@notlogged] has joined #minecrafthelp
#378 [06:40] <Niels_BE_> How fix java group error?
#379 [06:40] <Niels_BE_> How fix java group error?
#380 [06:40] <Niels_BE_> How fix java group error?
#381 [06:40] <Niels_BE_> Any1?
#382 [06:41] <Niels_BE_> Know?
#383 [06:41] <Niels_BE_> How fix java group error?
#384 [06:41] <ySomic> I don't think so pal. Can you specify a bit more on your error?
#385 [06:41] <Niels_BE_> Ok
#386 [06:41] <ySomic> Did you try updating Java already
#387 [06:41] <Niels_BE_> Yes
#388 [06:41] <Niels_BE_> java.lang.NullPointerExceprion: Group
#389 [06:42] <ySomic> When does it happen?
#390 [06:42] <Niels_BE_> Today
#391 [06:42] <ySomic> At startup, joining a server, joining Singleplayer game.
#392 [06:42] <Niels_BE_> Ok i try
#393 [06:43] <Niels_BE_> Crash :9
#394 [06:44] <Niels_BE_> i will erinstall my mc
#395 [06:44] <nyvia> That won't help
#396 [06:44] <Niels_BE_> Pff
#397 [06:44] <Niels_BE_> java.lang.NullPointerExceprion: Group
#398 [06:44] <Niels_BE_> How can i fix?
#399 [06:44] <rymate1234> Usually that error is caused by one of two things
#400 [06:45] <Niels_BE_> What?
#401 [06:45] <rymate1234> - anti-virus incorrectly blocking minecraft
#402 [06:45] <Niels_BE_> No
#403 [06:45] <Niels_BE_> I heave already Uninstalle
#404 [06:45] <rymate1234> - malware on your computer
#405 [06:45] <ySomic> (kind of chuckled)
#406 [06:45] <Niels_BE_> How disable A Malware
#407 [06:45] <rymate1234> With an anti-virus program
#408 [06:45] * lorry [lorry@notlogged] has quit. (Ping timeout: 204 seconds)
#409 [06:45] <nyvia> Throw your computer into a fire and walk away
#410 [06:45] <Niels_BE_> HAHAHAH
#411 [06:45] <Niels_BE_> :P
#412 [06:45] <Niels_BE_> Ok
#413 [06:46] <Niels_BE_> Maar gisteren werkte ht wel
#414 [06:46] <Niels_BE_> Any1 Dutch?
#415 [06:47] <Niels_BE_> And i cant start my Server..
#416 [06:47] <ySomic> Ok Niels. PM me and I'll try to help and relay it here.
#417 [06:47] <ySomic> if needed
#418 [06:47] <nyvia> If you can't get it running locally don't try with servers yet
#419 [06:49] <rymate1234> ??> Niels_BE_ av/adwcleaner
#420 [06:49] <Absol> Niels_BE_: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#421 [06:49] <Absol> Niels_BE_: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#422 [06:51] <Niels_BE_> Ok
#423 [06:51] <Niels_BE_> I will scan now
#424 [06:51] <Niels_BE_> Thx Absol
#425 [06:51] <nyvia> Absol is a bot not a person
#426 [06:51] <ySomic> BTW. He uses avast as antivirus
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#430 [06:52] <cupcake_> my multiplayer wont work i cant connect to any servers like mineplex or hypixel
#431 [06:52] <Niels_BE_> What error?
#432 [06:52] <Niels_BE_> Java Group error?
#433 [06:53] <Matt__> hello my minecraft is missing a few folders sutch as mods and assets in resource packs the game works normally thoe
#434 [06:53] <cupcake_> its saying its not authenicated
#435 [06:53] <nyvia> Matt__, those are things added through using mods such as Forge
#436 [06:53] <nyvia> But we dont support mods here
#437 [06:54] <Matt__> how about the missign assets in resourcepacks?
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#442 [06:56] <cupcake_> my multiplayer isnt working i cant connect to any serveres its saying "not authenicated with minecraft.net"
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#444 [06:56] <rymate1234> cupcake_: you've brought the game I assume
#445 [06:57] <cupcake_> yes
#446 [06:57] <rymate1234> Try restarting the game
#447 [06:57] <Matt__> my minecraft is missign the assets files in resourse packs
#448 [06:57] <cupcake_> i have and it just pops up saying the the same thing
#449 [06:57] <Matt__> any1 know why?
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#452 [06:59] <cupcake_> ive tried reseting the game and my multiplayer wont work
#453 [06:59] <Matt__> my minecraft is missing the assests file in resourse packs
#454 [06:59] <Matt__> can anyone help?
#455 [06:59] <Matt__> or tell me why its missing
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#458 [07:01] <cupcake_> my multiplayer wnt work i cant connect to any servers and i have tried reseting and it still wont work
#459 [07:01] <cupcake_> can anyone help?
#460 [07:01] <Matt__> have you tryed reinstalling?
#461 [07:02] <cupcake_> what reinstall the whole thing?
#462 [07:02] <Matt__> yea
#463 [07:02] <cupcake_> ill try thank you
#464 [07:02] <Matt__> WAIT
#465 [07:02] <cupcake_> im still here
#466 [07:03] <Matt__> save your saves folder on to your desktop if you dont want to lose all your worlds
#467 [07:03] <Matt__> then delete minecraft. in your %appdata% and then reinstall it
#468 [07:03] <cupcake_> okay glad i stayed haha other wise that would of been anoyying
#469 [07:03] <Matt__> ya
#470 [07:03] <Matt__> haha
#471 [07:03] <Matt__> gl
#472 [07:04] <cupcake_> thank you
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#474 [07:05] <Matt__> i need help my minecraft is missing a few files and ive tryed reinstalling it
#475 [07:05] <Matt__> but the game works normally
#476 [07:06] <rymate1234> Matt__: usually the folders can just be created if they're missing
#477 [07:08] <rymate1234> Matt__: the resource packs folder is usually empty anyway without any resource packs in it
#478 [07:09] <Matt__> but isnt the default resoure pack for mc in the assets folder?
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#480 [07:11] <rymate1234> Matt__: I don't think so
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#482 [07:11] <rymate1234> The textures I think are in the actual minecraft jar file
#483 [07:11] <Matt__> could you check in your mc folder and tell me?
#484 [07:12] <Matt__> oh
#485 [07:12] <Matt__> since when?
#486 [07:12] <Matt__> since when?
#487 [07:12] * ySomic [ySomic@notlogged] has left #minecrafthelp
#488 [07:12] <rymate1234> Since forever
#489 [07:12] <Matt__> but i renember that the assest file whas always in the resource pack folder thats why im here
#490 [07:13] <Matt__> and inside was the default
#491 [07:13] <Matt__> reesource packs
#492 [07:15] <rymate1234> Matt__, on my PC my resourcepacks folder is empty
#493 [07:16] <Matt__> damn, well something has changed
#494 [07:16] <Matt__> thanks anyeays
#495 [07:17] <rymate1234> Matt__, the assetts folder is in my minecraft jar file
#496 [07:18] <rymate1234> see http://i.imgur.com/jWf2dIZ.png
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#503 [07:22] <Floreadavid323> Floreadavi323
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#505 [07:23] <Floreadavid323> hi
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#511 [07:26] <WigsSplitter> i need help, iron belly trophy still not fixed , how to get refunded for minecraft ?
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#513 [07:29] <WigsSplitter> hello ?
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#519 [07:40] <JakeTheDogVH> http://paste.ubuntu.com/14678994/
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#521 [07:41] <JakeTheDogVH> look at this please help me if u can http://paste.ubuntu.com/14678994/
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#523 [07:42] <laurance> i added the grams but it dosent work
#524 [07:42] <Myel> 3 days ago I'm waiting for the answer of mojang on my minecraft stolen and not yet received! It will take a long time?
#525 [07:42] <laurance> so what do i do?
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#528 [07:43] <Andrio> Myel, see https://help.mojang.com/customer/portal/articles/359446.
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#530 [07:44] <Andrio> JakeTheDogVH, looks like your graphics controller is unsupported on Windows 8.1.
#531 [07:44] <JakeTheDogVH> so what should i do???
#532 [07:44] <Andrio> Consider downgrading to Windows 8 or 7, or using a newer PC
#533 [07:45] <JakeTheDogVH> ill try
#534 [07:45] <JakeTheDogVH> thx
#535 [07:45] <JakeTheDogVH> brb
#536 [07:46] * Cast0077 [Cast0077@notlogged] has joined #minecrafthelp
#537 [07:49] <JakeTheDogVH> is there any other way
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#547 [08:04] <MineGok> Hi
#548 [08:05] <MineGok> I want to ask, how can I remove a block with an command? And does it also work in a command block?
#549 [08:06] <GreyVulpine> http://minecraft.gamepedia.com/Commands
#550 [08:06] <GreyVulpine> And yes.
#551 [08:06] <MineGok> Thanks!
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#554 [08:08] <MineGok> I cant really find the command, can you help me with it? Maybe you know the command without using the sand?
#555 [08:08] <GreyVulpine> See: http://minecraft.gamepedia.com/Commands#fill
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#560 [08:10] <Andrio> /setblock
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#565 [08:22] <Andria> I received a gift card for minecraft and I am wanting to get realms, can I use the gift card?
#566 [08:26] <GreyVulpine> Don't believe so.
#567 [08:27] <Andria> I didn't think so thanks.
#568 [08:30] * bielvinis [bielvinis@notlogged] has joined #minecrafthelp
#569 [08:31] <bielvinis> o meu minecraft nao abre no notebook toda hora da erro
#570 [08:34] * bielvinis_ [bielvinis_@notlogged] has joined #minecrafthelp
#571 [08:35] <bielvinis_> o Minecraft deu erro no meu notebook e pediram para mim fazer varias coisas e fiz e me falaram para mandar o link para aki para ver se vocês resolvem http://paste.ubuntu.com/14679262/
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#574 [08:36] <tswindle> We have an issue with Video Freezing in Minecraft (latest version). New Dell i5 Laptop, 8GB Ram. Intel HD Graphics.
#575 [08:37] <tswindle> Latest video drivers installed.
#576 [08:37] * bielvinis [bielvinis@notlogged] has quit. (Quit: Web client closed)
#577 [08:38] <bielvinis_> mas os meus drivers são instalados na nova versão por isso nao da ?
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#586 [08:48] <fusoreur> Bonjour je vien de lancé la mise a jours window 10 et en lancant mon lucher minecraft je voie qu'ils ne fonctionne plus voila son crash reporte
#587 [08:48] <fusoreur> ------------------ System Information ------------------ Time of this report: 1/27/2016, 15:29:49 Machine name: PC2 Operating System: Windows 10 Professionnel 64-bit (10.0, Build 10586) (10586.th2_release.151029-1700) Language: French (Regional Setting: French) System Manufacturer: Acer System Model: Aspire E1-531 BIOS: InsydeH2O Version 03.72.23V2.11
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#591 [08:49] <Andrio> ??> fusoreur paste
#592 [08:49] <Absol> fusoreur: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#593 [08:51] <fusoreur> http://paste.ubuntu.com/14679427/
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#602 [09:03] <guy1345> i am crashing with that error AL lib: (EE) alc_cleanup: 1 device not closed
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#605 [09:03] <guy1345> i am crashing with that error AL lib: (EE) alc_cleanup: 1 device not closed
#606 [09:04] <guy1345> i am crashing with that error AL lib: (EE) alc_cleanup: 1 device not closed
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#620 [09:14] <tswindle> Video Freezing in Minecraft. New Dell i5 Laptop (17" screen), 9 GB Ram, 1 TB HD, Intel HD Graphics with latest drivers.
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#625 [09:17] <YouCallMeBruh> hi if i open my minecraft it chras and then it says fix the problem and then i update my grapchiscard but it saysit cant be updated because there is no newer version i did the dxdiag tohere is a link http://paste.ubuntu.com/14679610/
#626 [09:17] <YouCallMeBruh> please help i dont know what is wrong
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#629 [09:22] <CubeTheThird> YouCallMeBruh, one moment
#630 [09:22] * i_CrX [i_CrX@notlogged] has joined #minecrafthelp
#631 [09:22] <i_CrX> hello
#632 [09:23] <i_CrX> any 1 here ?
#633 [09:23] * schwimmer04 [schwimmer04@notlogged] has joined #minecrafthelp
#634 [09:23] <CubeTheThird> i_CrX, about 160 people
#635 [09:23] <CubeTheThird> YouCallMeBruh, download and install https://downloadcenter.intel.com/download/18223/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-exe-
#636 [09:24] <CubeTheThird> YouCallMeBruh, please note, because of how old your graphics card is, you won't be able to play beyond minecraft 1.7.2 on Windows
#637 [09:24] * schwimmer04 [schwimmer04@notlogged] has quit. (Client Quit)
#638 [09:25] <i_CrX> cubethethird
#639 [09:25] <CubeTheThird> yes?
#640 [09:26] <i_CrX> suddenly i can't login into my MC
#641 [09:26] <i_CrX> and when i tried to login into mojang
#642 [09:26] <i_CrX> it didnt make me login
#643 [09:26] <i_CrX> but i checked my e-mail
#644 [09:26] <CubeTheThird> i_CrX, have you tried resetting your password?
#645 [09:26] <i_CrX> it wasn't hacked
#646 [09:26] <i_CrX> nope
#647 [09:26] <i_CrX> last time was 2 months ago
#648 [09:26] <YouCallMeBruh> cube
#649 [09:26] <CubeTheThird> i_CrX, then I recommend you do that
#650 [09:26] <CubeTheThird> YouCallMeBruh, yes..?
#651 [09:26] <i_CrX> i cant login now
#652 [09:26] <i_CrX> ?
#653 [09:27] <i_CrX> into my MC / mojang Account
#654 [09:27] <YouCallMeBruh> so i buyed it for nothing
#655 [09:27] <i_CrX> ??
#656 [09:27] <i_CrX> CubeTheThird:
#657 [09:27] <CubeTheThird> i_CrX, .. try resetting your password
#658 [09:27] <i_CrX> i cant login
#659 [09:27] <i_CrX> and when i try to reset and put my email
#660 [09:28] <CubeTheThird> YouCallMeBruh, no.. as I said you can play older versions of the game, or if you use a newer computer it will work
#661 [09:28] <YouCallMeBruh> but if i use 1.6 i cant join any servers
#662 [09:28] <i_CrX> i put my email
#663 [09:28] <i_CrX> but i dont receive any message
#664 [09:28] <i_CrX> idk why
#665 [09:28] <CubeTheThird> i_CrX, then you'll have to contact Mojang
#666 [09:29] <CubeTheThird> ??> i_CrX mojang/email
#667 [09:29] <Absol> i_CrX: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#668 [09:29] <Absol> i_CrX: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#669 [09:29] <i_CrX> CubeTheThird:
#670 [09:29] <i_CrX> i lost my transaction id
#671 [09:29] <i_CrX> how can i have it again ?
#672 [09:30] <CubeTheThird> i_CrX, you don't have the confirmation email from your account purchase?
#673 [09:30] <i_CrX> i have the email i bought it with
#674 [09:30] <i_CrX> and i tried to see the messages from mojang
#675 [09:30] <i_CrX> to get the Id agian
#676 [09:30] <i_CrX> but i find nothing
#677 [09:30] <CubeTheThird> i_CrX, what method of payment did you use?
#678 [09:30] <YouCallMeBruh> cubethethird so i cant join 1.7.2 servers and higher ??
#679 [09:31] <CubeTheThird> YouCallMeBruh, I told you the newest version you should be able to play is 1.7.2
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#682 [09:31] <thedamram> Hello, I cant play it always says "408 Request Time-out Your browser didn't send a complete request in time."
#683 [09:31] <CubeTheThird> thedamram, what anti-virus and firewall software do you have?
#684 [09:31] <thedamram> McAfee.
#685 [09:31] <YouCallMeBruh> cubethethird
#686 [09:32] <YouCallMeBruh> stay please i go check it out
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#688 [09:32] <CubeTheThird> thedamram, mcafee is known to cause various issues, including the one you are experiencing. I recommend you remove it, and get something else like avast
#689 [09:32] <CubeTheThird> ??> thedamram av/mcafee/uninstall
#690 [09:32] <Absol> thedamram: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#691 [09:32] <CubeTheThird> YouCallMeBruh, did you install the driver I gave you?
#692 [09:32] <thedamram> I used that link many times, never helped.
#693 [09:33] <YouCallMeBruh> yes
#694 [09:33] <YouCallMeBruh> NICE
#695 [09:33] <YouCallMeBruh> i can use 1.7.2
#696 [09:33] <i_CrX> my friend gave me a code
#697 [09:33] <thedamram> Please help me.
#698 [09:33] <CubeTheThird> thedamram, you mean you couldn't remove mcafee?
#699 [09:33] <CubeTheThird> i_CrX, do you have the code?
#700 [09:33] <thedamram> I did, but it sill wont work.
#701 [09:33] <CubeTheThird> thedamram, so you reinstalled mcafee?
#702 [09:34] <i_CrX> i dont know
#703 [09:34] <thedamram> no
#704 [09:34] <CubeTheThird> ??> thedamram tools/hjt
#705 [09:34] <Absol> thedamram: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#706 [09:34] <Absol> thedamram: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#707 [09:34] <CubeTheThird> i_CrX, well can you look for it?
#708 [09:34] <i_CrX> okay
#709 [09:34] <i_CrX> w8
#710 [09:34] <CubeTheThird> i_CrX, just DON'T give it in this chatroom
#711 [09:34] <YouCallMeBruh> CubeTheThird can i play 1.8 in the future ??
#712 [09:35] <thedamram> ok
#713 [09:35] <CubeTheThird> YouCallMeBruh, not on Windows. The last driver intel released has a bug in it, that prevents newer versions from working
#714 [09:35] <thedamram> where do I get the MC Log?
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#716 [09:35] <CubeTheThird> thedamram, that's not what Absol said to do
#717 [09:35] <YouCallMeBruh> cubethethird why XD
#718 [09:35] <thedamram> oh, pls repeat.
#719 [09:36] <CubeTheThird> YouCallMeBruh, ... because of the bug? and intel stopped supporting your graphics card 8 years ago
#720 [09:36] <YouCallMeBruh> so i can only play 1.7.2 of the rest of my life
#721 [09:36] <CubeTheThird> YouCallMeBruh, unless you get a new graphics card, use linux, or get a newer computer, yes
#722 [09:36] <CubeTheThird> ??> thedamram tools/hjt
#723 [09:36] <Absol> thedamram: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#724 [09:36] <Absol> thedamram: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#725 [09:36] <CubeTheThird> thedamram, ^^^^^
#726 [09:36] <thedamram> ok
#727 [09:36] <YouCallMeBruh> i got linux in the past
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#729 [09:37] <thedamram> Logfile of Trend Micro HijackThis v2.0.5 Scan saved at 15:37:34, on 27/01/2016 Platform: Unknown Windows (WinNT 6.02.1008) MSIE: Internet Explorer v11.0 (11.00.10240.16603) Boot mode: Normal Running processes: C:\Program Files (x86)\Gyazo\GyStation.exe C:\Program Files (x86)\Skype\Phone\Skype.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chro
#730 [09:37] <thedamram> there.
#731 [09:38] <thedamram> Logfile of Trend Micro HijackThis v2.0.5 Scan saved at 15:37:34, on 27/01/2016 Platform: Unknown Windows (WinNT 6.02.1008) MSIE: Internet Explorer v11.0 (11.00.10240.16603) Boot mode: Normal Running processes: C:\Program Files (x86)\Gyazo\GyStation.exe C:\Program Files (x86)\Skype\Phone\Skype.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chro
#732 [09:38] <tswindle> Video Freezing in Minecraft. New Dell i5 Laptop (17" screen), 9 GB Ram, 1 TB HD, Intel HD Graphics with latest drivers.
#733 [09:38] <CubeTheThird> thedamram, stop pasting it here
#734 [09:38] <tswindle> Anyone have the same issue acn can help?
#735 [09:38] <CubeTheThird> thedamram, as indicated, paste it onto http://paste.ubuntu.com
#736 [09:38] <thedamram> oh ok
#737 [09:38] <CubeTheThird> tswindle, what do you mean by 'video freezing'?
#738 [09:38] <thedamram> http://paste.ubuntu.com/14679800/
#739 [09:39] <tswindle> After about 5 mins, the video stops playing in the game. After that, you can't play any longer.
#740 [09:39] <thedamram> http://paste.ubuntu.com/14679800/
#741 [09:39] <CubeTheThird> thedamram, from what I can tell you still have mcafee stuff installed. I'm also going to recommend you do a malware scan
#742 [09:39] <CubeTheThird> ??> thedamram av/adwcleaner
#743 [09:39] <Absol> thedamram: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#744 [09:40] <Absol> thedamram: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#745 [09:40] <CubeTheThird> tswindle, you mean like, the game freezes?
#746 [09:40] <thedamram> 1 sec, let me restart my computer. I am uninstalling McAfee.
#747 [09:40] <YouCallMeBruh> how can i get a other Graphics card??
#748 [09:40] <YouCallMeBruh> or something
#749 [09:40] <tswindle> CubeTheThird..yes.
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#751 [09:40] <CubeTheThird> YouCallMeBruh, is your computer a desktop or laptop?
#752 [09:41] <CubeTheThird> tswindle, ok let's check the game's logs first
#753 [09:41] <CubeTheThird> ??> tswindle launcher/open
#754 [09:41] <Absol> tswindle: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#755 [09:41] <tswindle> I've seen various suggestions floating around, but so far nothing seems to work.
#756 [09:41] <YouCallMeBruh> laptop
#757 [09:41] <CubeTheThird> YouCallMeBruh, ah, then you would not be able to get a new graphics card. Either use linux, or use a different computer
#758 [09:41] <YouCallMeBruh> okey
#759 [09:42] <YouCallMeBruh> to bad
#760 [09:42] <YouCallMeBruh> cant i install like a new windows ?
#761 [09:42] <Angelo> emm
#762 [09:42] <CubeTheThird> YouCallMeBruh, ya no. As I said, intel stopped supporting your graphics card 8 years ago. The game won't work at all on newer windows
#763 [09:43] <YouCallMeBruh> ooh because 4 months ago i was just playing 1.8 and evrything
#764 [09:43] <YouCallMeBruh> thats so weird about it
#765 [09:43] <Angelo> i dont understand
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#767 [09:43] <CubeTheThird> Angelo, this is a minecraft tech support chatroom
#768 [09:43] <Angelo> ok
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#771 [09:45] <YouCallMeBruh> do you know about that ?? why
#772 [09:45] * bielsinhoeeee [bielsinhoeeee@notlogged] has quit. (Client Quit)
#773 [09:45] <CubeTheThird> no idea
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#775 [09:48] <thedamram> Hello, I have uninstalled McAfee, but its still not working
#776 [09:48] <CubeTheThird> thedamram, ok now for the malware scan
#777 [09:48] <tswindle> Absol...the launcher stays open. It's just that the game freezes, and afterwards you can't play again without completly restarting the game.
#778 [09:49] <CubeTheThird> ??> thedamram av/adwcleaner
#779 [09:49] <Absol> thedamram: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#780 [09:49] <Absol> thedamram: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#781 [09:49] <CubeTheThird> ??> tswindle launcher/game-output
#782 [09:49] <Absol> tswindle: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#783 [09:49] <Absol> tswindle: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#784 [09:49] <thedamram> ok thank u
#785 [09:49] <MrSwagSausage> I have a problem...I usually run minecraft at like 60-80FPS recently I started to get 10-20 FPS and the minecraft logo is changed+ the names of different items are changed
#786 [09:49] <thedamram> I go on MC, load up a server, and says java.lang.NullPointerException: group
#787 [09:49] <thedamram> http://paste.ubuntu.com/14679800/
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#789 [09:50] <thedamram> here is my log for when I join a server
#790 [09:50] <thedamram> http://paste.ubuntu.com/14679800/
#791 [09:50] <CubeTheThird> thedamram, .. that's the exact same link
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#793 [09:50] <thedamram> WOOPS!
#794 [09:50] <CubeTheThird> MrSwagSausage, did you install a texture pack?
#795 [09:50] <thedamram> http://paste.ubuntu.com/14679877/
#796 [09:50] <thedamram> here it is: http://paste.ubuntu.com/14679877/
#797 [09:51] <CubeTheThird> thedamram, ya that just means something is blocking the connection
#798 [09:51] <tswindle> Understood. I will attempt that later.
#799 [09:51] <thedamram> what do I do? I came here at August, got no help :(
#800 [09:51] <thedamram> What do I do?
#801 [09:51] <CubeTheThird> thedamram, .. again, do the malware scan
#802 [09:52] <thedamram> I am RN
#803 [09:53] <thedamram> Still going
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#809 [09:57] <MarshTheBacca> Hello
#810 [09:57] <MrSwagSausage> CubeTheThird no I have no texture pack
#811 [09:57] <iSoni_> Hello, once I log in my server it crashes.
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#813 [09:57] <CubeTheThird> MrSwagSausage, can you get a screenshot to show what you mean?
#814 [09:57] <iSoni_> Other players can play the server, once I log in, al lthe server crashes.
#815 [09:57] <CubeTheThird> iSoni_, the sever crashes, or your game does?
#816 [09:57] <iSoni_> Server.
#817 [09:58] <iSoni_> I own the server.
#818 [09:58] <MarshTheBacca> I have an email that has been hacked that I use for minecraft, I cannot change it because my security questions aren't working and I cannot edit the questions without an email confirmation
#819 [09:58] <CubeTheThird> iSoni_, is there a crash reprot?
#820 [09:58] <MarshTheBacca> What doI do
#821 [09:58] <CubeTheThird> *report
#822 [09:58] <iSoni_> 27.01 05:54:08 [Disconnect] User DMITCH has disconnected, reason: Server shutting down 27.01 05:54:08 [Disconnect] User AG_KineStone has disconnected, reason: Server shutting down 27.01 05:54:08 [Disconnect] User yothao has disconnected, reason: Server shutting down 27.01 05:54:08 [Disconnect] User iSoni_ has disconnected, reason: Server shutting down 27.01 05:54:08 [Multicraft] Server stopped 27.01 05:54:08 [Multicraft] Server shut down 27.01 05:54:0
#823 [09:58] <CubeTheThird> MarshTheBacca, contact Mojang
#824 [09:58] <iSoni_> hold on
#825 [09:58] <CubeTheThird> ?> MarshTheBacca mojang/email
#826 [09:58] <iSoni_> lemme pastebin it
#827 [09:58] <MarshTheBacca> I did, they never replied to my email
#828 [09:58] <CubeTheThird> MarshTheBacca, when did you send it?
#829 [09:58] <MarshTheBacca> and I think they did once and it just lead me back to the stupid forums I checked so many times
#830 [09:59] <MarshTheBacca> I send it three times over a long period of time
#831 [09:59] * thedamram [thedamram@notlogged] has joined #minecrafthelp
#832 [09:59] <MarshTheBacca> Like last year
#833 [09:59] <thedamram> hi
#834 [09:59] <MarshTheBacca> Still no reply
#835 [09:59] <iSoni_> http://paste.ee/p/jL1K6
#836 [09:59] <thedamram> i am done the malware
#837 [09:59] <CubeTheThird> MarshTheBacca, and you send them the transaction ID from your account purchase?
#838 [09:59] <thedamram> do I paste the malware scan on Ubuntu?
#839 [09:59] <CubeTheThird> iSoni_, ask in #bukkit or #spigot
#840 [09:59] <MarshTheBacca> How to I obtain a transaction ID, plus, who even records transaction ID's let's be honest
#841 [09:59] <CubeTheThird> thedamram, nah I don't need that
#842 [09:59] <iSoni_> Thanks.
#843 [09:59] <thedamram> OMG
#844 [09:59] <thedamram> OMG
#845 [09:59] <thedamram> THANK U
#846 [09:59] * YouCallMeBruh [YouCallMeBruh@notlogged] has quit. (Quit: Web client closed)
#847 [10:00] <thedamram> THANK U SO MUCH
#848 [10:00] <thedamram> I CAN FINALLY PLAY
#849 [10:00] <CubeTheThird> MarshTheBacca, I still have mine from 5 years ago
#850 [10:00] <thedamram> THANK YOU SO MUCH
#851 [10:00] <CubeTheThird> thedamram, awesome!
#852 [10:00] <CubeTheThird> MarshTheBacca, what method of payment did you use for the account?
#853 [10:00] <MarshTheBacca> Well unfortunately I am without one because my mother bought me my account years agio
#854 [10:00] <thedamram> I COULDNT PLAY SINCE AUGUST
#855 [10:00] <MarshTheBacca> I have no idea, probably a debit card tha'ts expired by now
#856 [10:01] <iSoni_> CubeTheThird, It says " [17:00] == Cannot send to channel: #spigot "
#857 [10:01] <CubeTheThird> MarshTheBacca, and the purchase was made approximately when?
#858 [10:01] <iSoni_> when i talk
#859 [10:01] <MarshTheBacca> Uhh 1.4.7 I think
#860 [10:01] <CubeTheThird> iSoni_, you need to have a registered name to chat there
#861 [10:01] <CubeTheThird> MarshTheBacca, in what year I mean
#862 [10:01] <CubeTheThird> iSoni_, or, you could ask on the minecraft forums
#863 [10:01] <MarshTheBacca> When ever 1.4.7 was out lemme check
#864 [10:02] <MarshTheBacca> 2013
#865 [10:02] <MarshTheBacca> no 12
#866 [10:02] <MarshTheBacca> 2012
#867 [10:02] <CubeTheThird> MarshTheBacca, ok, so either the ID is in a confirmation email your mother has, or you will have to contact skrill about it
#868 [10:02] <CubeTheThird> ??> MarshTheBacca account/trans-id/skrill
#869 [10:02] <Absol> MarshTheBacca: A Skrill transaction ID consists of 10 (9 if before Fall 2013) numbers (Example: 9876543210). This system was used for purchases for all purchases from mid-2011 through November 2013, and is used for gift code purchases only currently.
#870 [10:02] <Absol> MarshTheBacca: If you need to recover your transaction ID from this service, send an email to Skrill at help@skrill.com.
#871 [10:03] <MrSwagSausage> CubeTheFird I mean that my FPS lately got very small and usually it was around 60-80 FPS now I have 10-20 FPS
#872 [10:03] <MarshTheBacca> urhrhhH!!
#873 [10:03] <MarshTheBacca> This is so frustrating
#874 [10:03] <MarshTheBacca> What do i need to do
#875 [10:03] <CubeTheThird> MrSwagSausage, read what Absol said
#876 [10:03] <CubeTheThird> oops
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#878 [10:03] <CubeTheThird> MarshTheBacca, read what Absol said
#879 [10:04] <CubeTheThird> MrSwagSausage, sorry wrong person. in-game hold f3+c until the game crashes
#880 [10:04] <MarshTheBacca> What do I send in the emaill
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#883 [10:04] <CubeTheThird> MarshTheBacca, tell them you're trying to recover your minecraft transaction id
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#886 [10:04] <MarshTheBacca> Will they not just send me to the forums again?
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#889 [10:05] <CubeTheThird> MarshTheBacca, .. no. you wouldn't be able to get the ID from the forums
#890 [10:05] <MrSwagSausage> What do I do now CubeTheThird?
#891 [10:05] <CubeTheThird> MrSwagSausage, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#892 [10:05] <MarshTheBacca> I will send email to skirll
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#896 [10:06] <miha> My minecraft says "out of memory" I tried everything.HELP?
#897 [10:06] <CubeTheThird> miha, are you using mods or resource packs?
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#899 [10:06] <miha> mods
#900 [10:06] <iSoni_> CubeTheThird, is there's a way to delete my player from a server?
#901 [10:06] <CubeTheThird> miha, and how much memory did you allocate to the game?
#902 [10:07] <iSoni_> To "reset" a player.
#903 [10:07] <CubeTheThird> iSoni_, you should be able to do it by deleting your player data from the server folder
#904 [10:07] <iSoni_> where is it located?
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#906 [10:07] <miha> I don't now
#907 [10:08] <MrSwagSausage> CubeTheThird the url is paste.ubuntu.com/14679985/
#908 [10:08] <CubeTheThird> iSoni_, assuming it's the same as vanilla, in the playerdata folder
#909 [10:08] <miha> know*
#910 [10:08] <CubeTheThird> MrSwagSausage, does it happen without mods?
#911 [10:08] <MrSwagSausage> Yes
#912 [10:08] <CubeTheThird> miha, are you using the default game launcher?
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#914 [10:08] <miha> Yes
#915 [10:08] <CubeTheThird> MrSwagSausage, is that a laptop or desktop computer?
#916 [10:08] <MrSwagSausage> Leptop
#917 [10:08] <CubeTheThird> miha, in it click Edit Profile
#918 [10:08] <CubeTheThird> MrSwagSausage, is it plugged in to power?
#919 [10:09] <miha> ok
#920 [10:09] <MrSwagSausage> Yes
#921 [10:09] <MarshTheBacca> Cube, approximately how long will the email take to be replied too?
#922 [10:09] <CubeTheThird> MrSwagSausage, can you make sure it's power settings are set to maximum performance?
#923 [10:09] <YouCallMeBruh> same here
#924 [10:09] <minitroll03> my Minecraft is crashing alot
#925 [10:09] <CubeTheThird> MarshTheBacca, I have no idea
#926 [10:09] <MrSwagSausage> How?
#927 [10:09] <CubeTheThird> minitroll03, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#928 [10:09] <CubeTheThird> MrSwagSausage, in the control panel?
#929 [10:09] <minitroll03> http://paste.ubuntu.com/14679957/
#930 [10:09] <iSoni_> CubeTheThird, There's no such thing as a playerdata folder.
#931 [10:09] <iSoni_> It's a hosted server, using FTP.
#932 [10:10] <MrSwagSausage> I am now in the control panel now what?
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#934 [10:10] <CubeTheThird> iSoni_, since it's not vanilla, I don't know where it's stored then
#935 [10:10] <MarshTheBacca> There is a playerdata folder xD
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#937 [10:10] <CubeTheThird> MrSwagSausage, power settings?
#938 [10:10] <CubeTheThird> minitroll03, that is not the full report
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#941 [10:11] <minitroll03> ---- Minecraft Crash Report ---- // Why is it breaking :( Time: 2016-01-27 16:58 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindo
#942 [10:11] <YouCallMeBruh> i hate intel for not suporting my Graphics card anymore XD
#943 [10:11] <MarshTheBacca> I got this reply, what now!?!?!? Thank you for contacting Skrill. Unfortunately we were unable to recognise the email address you used to submit your query, and so we were unable to create a case and progress your query further.
#944 [10:11] <MrSwagSausage> What now
#945 [10:11] <MrSwagSausage> ?
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#947 [10:11] <miha> CubeTheThird, what to do next?
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#949 [10:11] <CubeTheThird> miha, check the JVM arguments box. You should see one argument that's -Xmx1G
#950 [10:11] <CubeTheThird> ??> minitroll03 win/dxdiag
#951 [10:11] <Absol> minitroll03: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#952 [10:11] <MrSwagSausage> I am now in Windows Mobility center
#953 [10:12] <miha> Ok.I see
#954 [10:12] <MrSwagSausage> CubeTheThird
#955 [10:12] <MarshTheBacca> I got this reply, what now!?!?!? Thank you for contacting Skrill. Unfortunately we were unable to recognise the email address you used to submit your query, and so we were unable to create a case and progress your query further.
#956 [10:12] <MarshTheBacca> I got this reply, what now!?!?!? Thank you for contacting Skrill. Unfortunately we were unable to recognise the email address you used to submit your query, and so we were unable to create a case and progress your query further.
#957 [10:12] <MarshTheBacca> I got this reply, what now!?!?!? Thank you for contacting Skrill. Unfortunately we were unable to recognise the email address you used to submit your query, and so we were unable to create a case and progress your query further.
#958 [10:12] <CubeTheThird> MrSwagSausage, I don't even know what that is :X
#959 [10:12] <CubeTheThird> MarshTheBacca, stop spamming
#960 [10:12] <minitroll03> http://paste.ubuntu.com/14680042/
#961 [10:12] <MrSwagSausage> Where do I go then?
#962 [10:12] <CubeTheThird> MrSwagSausage, I'm not sure. Search your computer for 'power settings'
#963 [10:13] <CubeTheThird> minitroll03, please follow the instructions Absol gave you
#964 [10:13] <minitroll03> trying to do that
#965 [10:13] <CubeTheThird> MarshTheBacca, try through here: https://help.skrill.com/en-us/ContactSkrill
#966 [10:13] <minitroll03> and i have done that 3 time now
#967 [10:13] <CubeTheThird> minitroll03, you didn't paste the full dxdiag report onto the website
#968 [10:14] <miha> CubeTheThird, what to do next?
#969 [10:14] <CubeTheThird> miha, change the 1G to 3G and save the profile
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#971 [10:14] <minitroll03> how do i paste the full dxdiag
#972 [10:14] <CubeTheThird> minitroll03, the instructions show you how: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#973 [10:14] <MrSwagSausage> CubeTheThird gtg I am gonna come back in 10 min
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#976 [10:15] <MarshTheBacca> I got this reply, what now!?!?!? Thank you for contacting Skrill. Unfortunately we were unable to recognise the email address you used to submit your query, and so we were unable to create a case and progress your query further.
#977 [10:15] <CubeTheThird> MarshTheBacca, again, try through here: https://help.skrill.com/en-us/ContactSkrill
#978 [10:15] <miha> CubeTheThird, When I click play it says "Error occurred during initialization of VM Could not reserve enough space for 3145728KB object heap Java HotSpot(TM) Client VM warning: Using incremental CMS is deprecated and will likely be removed in a future release"
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#980 [10:15] <CubeTheThird> miha, delete your game launcher and install the newer one from https://minecraft.net/download
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#984 [10:17] <MarshTheBacca> OMG are you serious, I'm not going to call frkn skrill, you can't just guess that I have a matercard made by skrill xD, you're not helping, surely there's a person who understands my situation and can help me. I have no access to a transaction code, I have no questions working and I have a hacked email account. What, the, hell, do, I, DO!
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#986 [10:18] <minitroll03> is this right http://paste.ubuntu.com/14680122/
#987 [10:18] <CubeTheThird> MarshTheBacca, skrill isn't a credit card company. They are the company that accepted the payments for minecraft when you bought it
#988 [10:18] <CubeTheThird> MarshTheBacca, and you can email them through that link
#989 [10:18] <CubeTheThird> minitroll03, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#990 [10:19] <MarshTheBacca> But, it doesn't recognise my email because I used my mother's hacked email to make the transaction
#991 [10:19] <minitroll03> that sucks man
#992 [10:19] <CubeTheThird> MarshTheBacca, that's why you can click on 'I don't have a skrill account' option on that website
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#995 [10:21] <miha> CubeTheThird, i did but it won't work
#996 [10:21] <CubeTheThird> miha, it still told you the same error?
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#998 [10:22] <miha> It tells nothing it just close the game
#999 [10:22] <robindotorg> windows10
#1000 [10:22] <CubeTheThird> ??> miha launcher/log
#1001 [10:22] <Absol> miha: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1002 [10:22] <Absol> miha: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1004 [10:22] <MinecraftCrasher123> Hey,i need some help! before a few days i downloaded windows 10 update for free and i reformat my computer,deleting it all. after that i downloaded mineshafter (a cracked launcher) becasue i cant afford enough to buy minecraft sooo, i downloaded java as well,the newest, but when i try to launch minecraft at any version it keeps crashing! i followed all the steps and that DxDiag thing and it seems to find nothing. PLEASE HELP! http://paste.u
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#1007 [10:23] <CubeTheThird> MinecraftCrasher123, we don't support pirates
#1008 [10:23] <miha> http://paste.ubuntu.com/14680181/
#1009 [10:23] <MinecraftCrasher123> OHHHH MANNN
#1010 [10:24] <MinecraftCrasher123> so what can i do now...
#1011 [10:24] <MinecraftCrasher123> T_T
#1012 [10:24] <Lord_Ralex> Buy the game
#1013 [10:24] <CubeTheThird> MinecraftCrasher123, you can purchase the game from minecraft.net/store
#1014 [10:24] <MinecraftCrasher123> exept this?
#1015 [10:25] * Lord_Ralex kicked MinecraftCrasher123 from #minecrafthelp (Reason: inecraftCrasher123 :Use your skills and work for the $30 it costs)
#1016 [10:25] <miha> CubeTheThird,Absol http://paste.ubuntu.com/14680181/
#1017 [10:26] <MarshTheBacca> Cube, it seems you are useless I hope MC support will support my issue one day
#1018 [10:26] <MarshTheBacca> I will be on later this year
#1019 [10:26] <MarshTheBacca> Bye
#1020 [10:26] * Lord_Ralex kicked MarshTheBacca from #minecrafthelp (Reason: arshTheBacca :Here is the door)
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#1023 [10:32] <miha> Bye. Thanks for help
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#1039 [10:41] <QuickCoolCJ> I requested a refund 2 business days ago and never heard back
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#1043 [10:43] <MrSwagSausage> CubeTheThird I am back
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#1048 [10:45] <QuickCoolCJ> I requested a refund 2 business days ago and never heard back
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#1053 [10:51] <downiefamily> I received an error whilst downloading minecraft: PIXEL FORMAT NOT ACCELERATED. I have followed the instructions and herewith the 'report' URL: http://paste.ubuntu.com/14680417/
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#1060 [10:59] <trevagomie> http://paste.ubuntu.com/14680480/
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#1063 [11:01] <downiefamily> II received an error whilst downloading minecraft: PIXEL FORMAT NOT ACCELERATED. I have followed the instructions and herewith the 'report' URL: http://paste.ubuntu.com/14680417/ . What do I do now?
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#1065 [11:04] <trevagomie> http://paste.ubuntu.com/14680480/
#1066 [11:05] <trevagomie> when ever i log into minecraft and about to load up, it crashes.
#1067 [11:05] <trevagomie> If someone can reply soon that would be the most wonderful thing ever
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#1071 [11:10] <trevagomie> annyone
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#1074 [11:13] <Sammi10> Can any help me, finding my email?
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#1077 [11:16] <downiefamily> p
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#1083 [11:19] <downiefamily>
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#1089 [11:21] <dan_> hello is it possible to bring back deletd minecraft accounts
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#1093 [11:24] <Guest58029> when will the Pi Edition have Survival mode ?
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#1097 [11:27] <Beginner> Hi, I need help to install Survival Stories 3 on my MAC. I have downloaded the files but I don't know where to put the folder that I downloaded. Before there was just ONE file that I put in the "mods" folder..
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#1104 [11:32] <CubeTheThird> ??> Beginner mods
#1105 [11:32] <Absol> Beginner: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1106 [11:32] <Absol> Beginner: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1107 [11:35] <Beginner> Ok, I did not know that. I have searched for answers on Google, no luck there...
#1108 [11:35] <Beginner> Ok, I did not know that. I have searched for answers on Google, no luck there...
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#1122 [11:58] <RotrixIsReal> Hello!
#1123 [11:58] <CubeTheThird> hello RotrixIsReal
#1124 [11:58] <RotrixIsReal> Unable to start the Minecraft Runtime Environment. This is most kilely caused by a corruption. Please try to reinstall Minecraft
#1125 [11:58] <RotrixIsReal> what can i do?
#1126 [11:58] <CubeTheThird> RotrixIsReal, open C:\Program Files(x86)\Minecraft
#1127 [11:59] <RotrixIsReal> and then?
#1128 [12:00] <CubeTheThird> RotrixIsReal, delete everything in that folder, then install the game again
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#1130 [12:00] <ySomic> Hey hey Nyvia. Am home :) can test that OpenGL test you were talking about
#1131 [12:00] <ySomic> At the furmark test i get a steady 24 FPS and that's about it. with my GTX 860M
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#1133 [12:01] <RotrixIsReal> but in this folder there are all my other Programms
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#1135 [12:02] <x3r0rfadenessx> hi
#1136 [12:02] <CubeTheThird> RotrixIsReal, in the Minecraft folder?
#1137 [12:02] <x3r0rfadenessx> hi again cube xD
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#1140 [12:02] <RotrixIsReal> no. In open C:\Program Files(x86)\Minecraft
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#1142 [12:02] <CubeTheThird> yo
#1143 [12:02] <CubeTheThird> RotrixIsReal, exactly. Inside the Minecraft folder there
#1144 [12:02] <x3r0rfadenessx> i switched to arch and now minecraft works but there is random lag spikes so .-. thought i could come here and ask for help xD
#1145 [12:03] <x3r0rfadenessx> im always at 50-60 fps...
#1146 [12:03] <x3r0rfadenessx> and then it freezes >>
#1147 [12:03] <ySomic> http://www.ozone3d.net/gpudb/score.php?which=223382
#1148 [12:03] <CubeTheThird> x3r0rfadenessx, what kind of graphics card do you have?
#1149 [12:03] <x3r0rfadenessx> i was able to play on hypixel without any problem at all until i switched to arch
#1150 [12:03] <x3r0rfadenessx> and intel something i believe
#1151 [12:03] <nyvia> ySomic, Wasn't really a test
#1152 [12:04] <CubeTheThird> x3r0rfadenessx, switch from Ubuntu?
#1153 [12:04] <x3r0rfadenessx> kali
#1154 [12:04] <x3r0rfadenessx> xD
#1155 [12:04] <x3r0rfadenessx> its weird but minecraft worked best on there...
#1156 [12:04] <ySomic> Could you tell me which test to run again? Since I forgot the name.
#1157 [12:07] <CubeTheThird> x3r0rfadenessx, do you have VBOs enabled in the game's video settings?
#1158 [12:07] <x3r0rfadenessx> ill check
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#1160 [12:08] <x3r0rfadenessx> i tried with optifine and thats how i got that much fps... otherwise its like 20-30
#1161 [12:09] <CubeTheThird> x3r0rfadenessx, without optifine, if you have VBOs enabled, what do you get?
#1162 [12:09] <RotrixIsReal> it does not work CubeTheFird
#1163 [12:09] <x3r0rfadenessx> vbo is on
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#1165 [12:09] <x3r0rfadenessx> and ill check..
#1166 [12:10] <CubeTheThird> RotrixIsReal, you deleted everything in the minecraft folder there, reinstalled and get the same message?
#1167 [12:10] <RotrixIsReal> yes
#1168 [12:11] <CubeTheThird> RotrixIsReal, what anti-virus and firewall software do you have?
#1169 [12:11] <RotrixIsReal> McAffe SecurityScan Plus and G Data Internet Security
#1170 [12:11] <RotrixIsReal> McAfee
#1171 [12:12] <CubeTheThird> RotrixIsReal, start by removing mcafee
#1172 [12:12] <RotrixIsReal> and then?
#1173 [12:12] <CubeTheThird> RotrixIsReal, then try installing again
#1174 [12:12] <x3r0rfadenessx> i still get lag spikes...
#1175 [12:13] <CubeTheThird> RotrixIsReal, if that doesn't do it, it's likely your internet security thing is blocking it
#1176 [12:13] <CubeTheThird> x3r0rfadenessx, what's your render distance set to?
#1177 [12:13] <x3r0rfadenessx> 8
#1178 [12:13] <RotrixIsReal> But before i reinstalled Java it worked?
#1179 [12:13] <x3r0rfadenessx> i tried playing skywars
#1180 [12:13] <CubeTheThird> I g2g
#1181 [12:13] <x3r0rfadenessx> oh
#1182 [12:13] <x3r0rfadenessx> bye
#1183 [12:13] <x3r0rfadenessx> see u later..?
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#1185 [12:14] <RotrixIsReal> But before i reinstalled Java it worked CubeTheThird
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#1187 [12:15] <Rotrix> Hello, i get a problem with minecraft. I downloaded a new java and now i got these notification: Unable to start the Minecraft Runtime Environment. This is most kilely caused by a corruption. Please try to reinstall Minecraft
#1188 [12:16] <x3r0rfadenessx> did u try to reinstall minecraft?
#1189 [12:16] <Rotrix> yes
#1190 [12:16] <x3r0rfadenessx> xD okay
#1191 [12:16] <RotrixIsReal> 37 times
#1192 [12:16] <x3r0rfadenessx> what java version are u on?
#1193 [12:16] <Rotrix> i got the same problem like RotrixIsReal
#1194 [12:16] <x3r0rfadenessx> are u him? :3
#1195 [12:17] <Rotrix> where can i see what verion i have
#1196 [12:17] <RotrixIsReal> no
#1197 [12:17] <Rotrix> no
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#1199 [12:17] <x3r0rfadenessx> i honestly dont know...
#1200 [12:17] <x3r0rfadenessx> google it xD
#1201 [12:17] <Rotrix> ok
#1202 [12:17] <x3r0rfadenessx> im on linux so i cant check it
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#1212 [12:35] <crazy_crafter9> my minecraft crashes once i click play it then came up with a fix the ploblemtab saying there is a graphics issue but i dont know how to fix it
#1213 [12:37] <crazy_crafter9> hello
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#1219 [12:43] <crazy_crafter9> My minecraft crashes when i click play and it comes up with a fix the problem tab the say there is an issue with the graphics it was working yesterday morning
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#1223 [12:47] <Jumi_Misha> Sorry I don't speak English. When you start the game displays this error ::::::Set run directory to D:\Games\Minecraft Native Launcher Version: 286 Operating System: Windows 7 Ultimate Application Hash: 8f1d31dfea0301cfa2ca7aaedc34da8e9fa25b31 Application Data directory: C:\Users\Misha\AppData\Roaming Executable Path: MinecraftLauncher.exe App Directory dir: D:\Games\Minecraft Start dir: D:/Games/Minecraft Launcher dir: D:/Games/Minecraft/game T
#1224 [12:48] <Jumi_Misha> please help
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#1237 [13:10] <Haddi> I just came back to my Realms World after a Month or so of inactivity. The end is empty, if you go through the end portal you just kepp falling till you die. Tried to restore old backups but the same problem occurs. Pretty sure that at the time of the oldest backup the end was still there. Ty for helping :)
#1238 [13:11] <Nazim> i need help with lack of upgraed drivers
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#1240 [13:11] <Nazim> http://paste.ubuntu.com/14681591/
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#1247 [13:18] <Pro_Gamer_BR> http://paste.ubuntu.com/14681648/
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#1250 [13:24] <loldefr> Hi I'm French and I have a problem with Windows 10.I have download it today and I have a problem with minecraft : http://paste.ubuntu.com/14681714/
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#1258 [13:34] <Noah> I cant find my Transaction ID
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#1261 [13:37] <DG_coringa> ?
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#1263 [13:37] <DG_coringa> oi
#1264 [13:37] <DG_coringa> meu manicraft nao conecta no servidor
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#1266 [13:38] <DG_coringa> so brasileiro
#1267 [13:38] <DG_coringa> portugues
#1268 [13:40] <DG_coringa> hello
#1269 [13:41] <DG_coringa> hi
#1270 [13:41] <DG_coringa> hi
#1271 [13:41] <DG_coringa> hi
#1272 [13:41] <DG_coringa> hi
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#1277 [13:45] <Helpme> Hello?
#1278 [13:45] <Helpme> I Need help
#1279 [13:45] <Helpme> From Mojang
#1280 [13:46] <Helpme> I Need help as i have forgot my Minecraft Login details And Would like them back as i love minecraft. i lost them because its on auto sign in and Wont sign me in and ive forgot them i last played last year so please Help i can discuss details on them !
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#1289 [14:13] <BuryK01> minecraft not work for pixel format, what should I do? thanks a lot!
#1290 [14:15] <BuryK01> oh and i have windows 10!
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#1292 [14:18] <BuryK01> hi hardcoregamer99 can you tell me what to do for "pixel format not accelerated"?
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#1298 [14:34] <BuryK01> EHY!!! IS THERE SOMON WHO CAN HELP ME?!?
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#1300 [14:42] <deano> it said it sent a verifacation code to my eamil but i haven't recieved one
#1301 [14:42] <deano> it said it sent a verifacation code to my eamil but i haven't recieved one
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#1311 [14:51] <gissell_welly> i am using windows 10 but minecraft wont run. i did the intel updates but there were not updats at all. i did the unbento paste thing to report it but it leaded me here :/
#1312 [14:51] <Alex_> Hello
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#1317 [14:54] <Webuser> Hello everybody. I have a question about dynmap
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#1320 [14:55] <Webuser> I wana hide some maps for no login users.
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#1322 [14:55] <Webuser> Users with login can the map
#1323 [14:55] <GreyVulpine> Sorry, we don't provide support for dynmap here
#1324 [14:56] <Webuser> ok, sorry and by
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#1343 [15:16] <BuryK01> guys i have the same windows 10 problem!!!!!!!!!!!!!!!
#1344 [15:16] <BuryK01> help meeeeeee
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#1346 [15:21] <Locky> hello, i had purchased minecraft a long time a ago it must have been in 2014 or 2013. i had a few months of gameplay but for some reason it stopped allowing me to log in. it put me into a demo mode or something. the account name i had was Locky 14 but i forgot the password ive tried and tried for ages with no luck i. i have tried login in with an email everything, looking on forums and still today with no luck if any means possible i would like a new accou
#1347 [15:21] <Locky> hello, i had purchased minecraft a long time a ago it must have been in 2014 or 2013. i had a few months of gameplay but for some reason it stopped allowing me to log in. it put me into a demo mode or something. the account name i had was Locky 14 but i forgot the password ive tried and tried for ages with no luck i. i have tried login in with an email everything, looking on forums and still today with no luck if any means possible i would like a new accou
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#1351 [15:26] <LanceuhLot> Hello.
#1352 [15:26] <LanceuhLot> My server keeps crashing.
#1353 [15:26] <LanceuhLot> Here's the crash report.
#1354 [15:26] <LanceuhLot> 27.01 15:26:10 [Multicraft] Server stopped 27.01 15:26:10 [Multicraft] Looks like a crash, check the server console. Return value: 1 27.01 15:26:10 [Multicraft] Server shut down 27.01 15:26:10 [Server] INFO # /hs_err_pid24861.log 27.01 15:26:10 [Server] INFO # An error report file with more information is saved as: 27.01 15:26:10 [Server] INFO # Native memory allocation (mmap) failed to map 5726797824 bytes for committing res
#1355 [15:27] <LanceuhLot> Wait one second
#1356 [15:27] <LanceuhLot> wrong one.
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#1359 [15:27] <LanceuhLot> 27.01 15:27:11 [Multicraft] Server stopped 27.01 15:27:11 [Multicraft] Looks like a crash, check the server console. Return value: 1 27.01 15:27:11 [Multicraft] Server shut down 27.01 15:27:11 [Server] INFO # /hs_err_pid25174.log 27.01 15:27:11 [Server] INFO # An error report file with more information is saved as: 27.01 15:27:11 [Server] INFO # Native memory allocation (mmap) failed to map 5726797824 bytes for committing res
#1360 [15:27] <LanceuhLot> My server keeps crashing
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#1363 [15:28] <PhysicsxX> got problems with graphics driver. Minecraft says i need to update, but intel cant find any drivers on the computer. heres a link to the details i was told to give: http://paste.ubuntu.com/14682636/
#1364 [15:28] <Awakeninqs> http://paste.ubuntu.com/14682625/ anyone help my mc keeps crashing
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#1366 [15:28] <GreyVulpine> PhysicsxX - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#1367 [15:28] <GreyVulpine> Same for you Awakeninqs
#1368 [15:28] <Awakeninqs> rip
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#1371 [15:29] <Awakeninqs> i cant downgrade since i got this comp with win 10
#1372 [15:29] <PhysicsxX> this is my brothers laptop, he recently updated to windows 10, and we want to be able to play together using our other computer. could i downgrade to windows 8, update the drivers, then upgrade back to windows 10?
#1373 [15:29] <Awakeninqs> yea go to settings and look for recovery
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#1375 [15:30] <GreyVulpine> PhysicsxX - Nope
#1376 [15:30] <PhysicsxX> so the laptop is just too old?
#1377 [15:30] <GreyVulpine> PhysicsxX - Yes.
#1378 [15:30] <Awakeninqs> idk
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#1380 [15:30] <PhysicsxX> so its either use windows 8 or dont play minecraft
#1381 [15:30] <samuel_> do notjut
#1382 [15:30] <GreyVulpine> PhysicsxX - Or get a newer computer, yes.
#1383 [15:30] <PhysicsxX> ok thanks
#1384 [15:30] <PhysicsxX> ok thanks
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#1386 [15:31] <samuel_> si
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#1388 [15:32] <Kenshiro> hello ?
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#1393 [15:34] <angel_> no me deja entrar en el minecraft
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#1400 [15:40] <dicer> is there ps3 servers?
#1401 [15:41] <CubeTheThird> dicer, there is not
#1402 [15:41] <Guest71075> A friend of mine duplicates items and said that a terms of service popped up. Can you be banned on a console version of the game.
#1403 [15:41] <dicer> ok
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#1406 [15:42] <emmy28> How can I download the minecraft app on my chrome book?
#1407 [15:42] <GreyVulpine> There are no chromebook minecraft apps
#1408 [15:43] <emmy28> okay thanks.
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#1410 [15:44] <iamcool8> Hello, I crashed, and I have a crash log here. http://paste.ubuntu.com/14682766/
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#1413 [15:46] <CubeTheThird> iamcool8, one moment
#1414 [15:46] <CubeTheThird> iamcool8, one moment
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#1424 [15:53] <iamcool8> I just want to play minecraft!
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#1430 [16:00] <BOOB> PLAY
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#1437 [16:18] <ttmc> My minecraft launcher opens, then I press play and it loads for a bit and then crashes. Any idea why this just started happening?
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#1439 [16:27] <rwmillwall> Hello, how do i get my server searchable on the forum server tab?
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#1445 [16:42] <Daraknoid> Hello
#1446 [16:43] <Daraknoid> I need help with his problem on my minecraft launcher In the curse client, click the curse logo at the top left of the page, then click "Settings". You should see a "Minecraft" tab, click on this. Under "Java Settings", move the slider called "Maximum Memory Allocation" downwards. Try running "Minecraft.exe" again.
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#1448 [16:43] <Daraknoid> Sory
#1449 [16:43] <Daraknoid> Hello
#1450 [16:43] <Daraknoid> ?
#1451 [16:43] <_Jess_Playz_> Hi. Ive been having this problem for a while and can't find a fix. Whenever I look in certain angles my mine craft screen starts flickering. It happened after downloading and playing with some maps & mods. Can anyone help?
#1452 [16:43] <Daraknoid> Alguien?
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#1454 [16:44] <Daraknoid> This is miy problem unable-to-start-the-minecraft-runtime-environment
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#1456 [16:44] <Daraknoid> Help
#1457 [16:44] <Daraknoid> This is my problem help please
#1458 [16:44] <Daraknoid> unable-to-start-the-minecraft-runtime-environmen
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#1462 [16:45] <zWombo_PvP> eu quero ajuda
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#1465 [16:46] <_Jess_Playz_> Hi. Ive been having this problem for a while and can't find a fix. Whenever I look in certain angles my mine craft screen starts flickering. It happened after downloading and playing with some maps & mods. Can anyone help?
#1466 [16:48] <_Jess_Playz_> anyone pls?
#1467 [16:48] <_Jess_Playz_> anyone pls?
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#1472 [16:52] <_Jess_Playz_> PLS! I really need help. I cant even play when this happens
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#1477 [16:56] <cooly_gal> Hey. I can't login to my accout at minekraft at all. What i can do?
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#1479 [16:58] <Robob317> Minecraft severs without passwords
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#1481 [17:00] <_Jess_Playz_> Hi. Ive been having this problem for a while and can't find a fix. Whenever I look in certain angles my mine craft screen starts flickering. It happened after downloading and playing with some maps & mods. Can anyone help?
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#1484 [17:04] <XDshadowmaster> hi, my minecraft isnt running proporly
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#1486 [17:04] * XDshadowmaster [XDshadowmaster@notlogged] has joined #minecrafthelp
#1487 [17:04] <XDshadowmaster> hi can you help me, my minecraft wont run
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#1490 [17:05] <Guest74979> it wont let me purchase the game
#1491 [17:06] <_Jess_Playz_> Hi. Ive been having this problem for a while and can't find a fix. Whenever I look in certain angles my mine craft screen starts flickering. It happened after downloading and playing with some maps & mods. Can anyone help?
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#1493 [17:07] <XDshadowmaster> Hi, My Minecraft Always Crashes when i try to runit, Can Anyone help
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#1497 [17:10] <_Jess_Playz_> Hi. Ive been having this problem for a while and can't find a fix. Whenever I look in certain angles my mine craft screen starts flickering. It happened after downloading and playing with some maps & mods. Can anyone help?! I REALLY NEED HELP!
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#1506 [17:25] <Mattpruden> Why is can't I join people's game and they can't join mine, I play on Xbox 1
#1507 [17:26] <Molly> I can't play my game. It only says "play demo" and I haven't recieved an email saying my account has been refunded
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#1514 [17:28] <Darkclaw> Hello. What is the program used to copy and paste reports so you guys can look at them?
#1515 [17:28] <Darkclaw> Hello. What is the program used to copy and paste reports so you guys can look at them?
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#1519 [17:30] <Hi> Mine craft realms say I can't play cuz of COPPA
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#1521 [17:33] <Darkclaw> I'm getting kicked from my minecraft server because of Java.io.ioException There was an exception in your host machine.
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#1524 [17:34] <Jagthunder> Looking for someone with good resource pack knowledge
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#1526 [17:35] <soullesspeps> i cant update minecraft and it keep saying error and i tried directx and it said there was no problems ever though it keep saying error
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#1534 [17:37] <rwmillwall_> how do i get my server on the server tab on forum website?
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#1538 [17:40] <CaptainawesomeX> so i try to enter my Minecraft account but everytime i try my minecraft crashs
#1539 [17:40] <Molly> HELP PLS I can't play MC because it says "play demo" only.
#1540 [17:41] <CaptainawesomeX> Molly is ur Minecraft real MC?
#1541 [17:41] <Molly> Yes.
#1542 [17:41] <CaptainawesomeX> then i have no clue O.o
#1543 [17:41] <Molly> I haven't recieved an email saying it was refunded
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#1545 [17:42] <CaptainawesomeX> Well atleast u can Buy it again
#1546 [17:42] <CaptainawesomeX> Molly whats ur IGN?
#1547 [17:42] <CaptainawesomeX> Molly
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#1551 [17:43] <kaua> não consigo entrar no meu minecrft de pc
#1552 [17:43] * CaptainawesomeX [CaptainawesomeX@notlogged] has joined #minecrafthelp
#1553 [17:43] <CaptainawesomeX> So my minecraft always when i try joining it crashes
#1554 [17:43] <CaptainawesomeX> any chance u can help me with that?
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#1557 [17:44] <CaptainawesomeX> Where is everyone I Need Help -_-
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#1562 [17:45] <CaptainawesomeX> SOMEONE AWNSER ME!!!!!!!
#1563 [17:45] <CaptainawesomeX> TI NEED HELP
#1564 [17:45] <hi> hi, my minecraft wont let me play and it says this:http://paste.ubuntu.com/14683723/
#1565 [17:45] <CaptainawesomeX> So my minecraft always when i try joining it crashes
#1566 [17:45] <CaptainawesomeX> hi
#1567 [17:45] * juli20 [juli20@notlogged] has joined #minecrafthelp
#1568 [17:45] <CaptainawesomeX> u shouldnt show that...
#1569 [17:45] <CaptainawesomeX> now anyone can hack ur account
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#1571 [17:45] <CaptainawesomeX> u gave the code
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#1573 [17:46] <CaptainawesomeX> omggg someone help meeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee
#1574 [17:46] <CaptainawesomeX> i need helppppppppppppppp
#1575 [17:46] <edwardcami> necesito ayuda
#1576 [17:46] <CaptainawesomeX> where are the staffs???????????w
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#1579 [17:47] <edwardcami> necesito ayuda
#1580 [17:47] <Starlover432> Hi everyone please someone help me in my minecraft it says pixel format not accelerated
#1581 [17:47] <CaptainawesomeX> anyone can help me?
#1582 [17:47] <CaptainawesomeX> always when i try joining my MC Account it crashes
#1583 [17:47] <edwardcami> necesito ayuda mi minecraft al abrir un mundo nuevo se queda en negro
#1584 [17:47] <CaptainawesomeX> idk why
#1585 [17:47] <edwardcami> que alguien me ayude por favor
#1586 [17:48] <hi> Mine says somin bout pixel format too
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#1591 [17:49] <edwardcami> alguien que me ayude
#1592 [17:49] <CaptainawesomeX> i need help
#1593 [17:49] <edwardcami> mi minecraft se daña al abrir un mundo nuevo
#1594 [17:49] <CaptainawesomeX> i try to enter my minecraft but it always crashes
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#1596 [17:50] <edwardcami> alguien sabe la solucion para que el pueda abrir un mundo nuevo
#1597 [17:50] <CaptainawesomeX> WHERE ARE THE FUCKING STAFFFFFFFFFFSSSSSSSSSSSSSSSS
#1598 [17:50] <Absol> CaptainawesomeX: Please keep it civil
#1599 [17:51] <CaptainawesomeX> omfg
#1600 [17:51] <CaptainawesomeX> i need help
#1601 [17:51] <CaptainawesomeX> someone plzzzzzzzzzzzzzzzz
#1602 [17:51] <CaptainawesomeX> this is so shitty
#1603 [17:51] * Absol kicked CaptainawesomeX from #minecrafthelp (Reason: aptainawesomeX :Keep it civilized, you are just a human)
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#1605 [17:52] <edwardcami> por favor alguiennnn
#1606 [17:52] <CaptainawesomeX> my minecraft always when i try joining it crashes
#1607 [17:52] <CaptainawesomeX> my minecraft always when i try joining it crashes
#1608 [17:52] <CaptainawesomeX> my minecraft always when i try joining it crashes
#1609 [17:52] <CaptainawesomeX> my minecraft always when i try joining it crashes
#1610 [17:52] * Absol kicked CaptainawesomeX from #minecrafthelp (Reason: aptainawesomeX :Stop spamming)
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#1612 [17:52] <CaptainawesomeX> i need help anyone?
#1613 [17:53] <CaptainawesomeX> man this website sucksss
#1614 [17:53] <CaptainawesomeX> no staff on...
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#1617 [17:54] <CaptainawesomeX> So i really need help because when i try joining my Minecraft it always crashes
#1618 [17:54] <CaptainawesomeX> plz someone awnser me
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#1620 [17:55] <CaptainawesomeX> So i really need help because when i try joining my Minecraft it always crashes
#1621 [17:55] <PugaBear> CaptainawesomeX, these people are not paid to answer your questions, they do it because they want to. Your best bet is to wait patiently (go do something else) and a staff member will reply when they see your problem. Also, spamming, or repeating your question multiple times will only hinder your chance of getting help.
#1622 [17:55] <CaptainawesomeX> Oh damn
#1623 [17:55] <CaptainawesomeX> but are there any staff on?
#1624 [17:56] <CaptainawesomeX> i will brb
#1625 [17:56] <PugaBear> There's a good portion that are not currently on, and the rest are probably busy. Just be patient.
#1626 [17:57] <CaptainawesomeX> Ok thank u for that i am srry for spamming
#1627 [17:58] <CaptainawesomeX> but arent u a staff?
#1628 [18:02] <CaptainawesomeX> Any Staffs?????
#1629 [18:05] <CaptainawesomeX> omgggg
#1630 [18:05] <CaptainawesomeX> been waiting for more then 1omin
#1631 [18:05] <webrosc> CaptainawesomeX, you have bveen told 2 times to be patient, yet you still are not patient
#1632 [18:06] <webrosc> maybe try calmly explaining exactly what your issue is, linking to a crash report on paste.ubuntu.com and you may get help
#1633 [18:06] <webrosc> rather than spamming
#1634 [18:08] <CaptainawesomeX> i did report
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#1640 [18:22] <brooklynlego> I have the windows 10 beta version of minecraft and their are time where both my left and right mouse clivk funtions wont work. This is very annoying as it make combat nearaly impossible and I am constanly dying. This is hoever not just limited to combat, it also effects me a lot of the time when I try to place blocks, mine, chop. etc.
#1641 [18:25] * CaptainawesomeX [CaptainawesomeX@notlogged] has joined #minecrafthelp
#1642 [18:25] <CaptainawesomeX> anyone that can help?
#1643 [18:25] <webrosc> ??> CaptainawesomeX ask
#1644 [18:25] <Absol> CaptainawesomeX: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1645 [18:26] <Absol> CaptainawesomeX: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1646 [18:26] <CaptainawesomeX> Abso1
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#1648 [18:26] <webrosc> brooklynlego, sorry not familiar with the windows 10 edition
#1649 [18:26] <CaptainawesomeX> so i try to join my Minecraft and always when its about to enter it crashes
#1650 [18:26] <CaptainawesomeX> do u know why?
#1651 [18:26] <webrosc> CaptainawesomeX, post your crash report to paste.ubuntu.com then link it here
#1652 [18:26] <webrosc> and absol is a bot
#1653 [18:27] <CaptainawesomeX> Webrosc i did
#1654 [18:27] <webrosc> then link the report here
#1655 [18:27] <webrosc> we can't read it if you don't give the link to us
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#1658 [18:28] <CaptainawesomeX> http://paste.ubuntu.com/14683689/
#1659 [18:28] <CaptainawesomeX> there i seny
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#1661 [18:28] <CaptainawesomeX> sent*
#1662 [18:28] <webrosc> CaptainawesomeX, download and run the catalyst software suite here https://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2032
#1663 [18:29] <brooklynlego> so no ideas?
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#1665 [18:29] <CaptainawesomeX> webosc
#1666 [18:29] <CaptainawesomeX> so what do i do?
#1667 [18:29] <webrosc> CaptainawesomeX, download and run the catalyst software suite here https://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2032
#1668 [18:31] * Pi [Pi@notlogged] has joined #minecrafthelp
#1669 [18:32] * Pi is now known as Guest28163
#1670 [18:32] <Guest28163> when will pi have survival mode
#1671 [18:32] <CaptainawesomeX> webrosc
#1672 [18:32] <CaptainawesomeX> i think i am downloading
#1673 [18:32] <webrosc> Guest28163, i doubt ever, think its been shelved
#1674 [18:32] <webrosc> CaptainawesomeX, just do it, don't need commentary
#1675 [18:33] <Guest28163> will pi ever get an update even if its in the far future ?
#1676 [18:33] <webrosc> Guest28163, considering it came out in 2013 and hasn't had an update since then...
#1677 [18:34] <CaptainawesomeX> webrosc
#1678 [18:34] <CaptainawesomeX> i need help
#1679 [18:34] <Guest28163> are you a dev or just guessing ?
#1680 [18:34] <CaptainawesomeX> i am trying to download
#1681 [18:34] <webrosc> Guest28163, guessing, but look at wiki showing the version history http://minecraft.gamepedia.com/Pi_Edition_Alpha_0.1.1
#1682 [18:35] * camyeea [camyeea@notlogged] has joined #minecrafthelp
#1683 [18:35] <Guest28163> i did look at the wiki and the reddit page too but i reckon if survival mode ever gets added, its popularity will skyrocket
#1684 [18:36] <webrosc> i doubt it as the pi isn't very powerful and are used for dev stuff, not as main compputers
#1685 [18:37] <Guest28163> its embarrassing how users added it in via a mod way before now yet the people supposed to be working on it aka the developers still haven't even thought of it
#1686 [18:38] * Alices_Cake [Alices_Cake@notlogged] has joined #minecrafthelp
#1687 [18:38] <Alices_Cake> Minecraft keeps saying its crashing
#1688 [18:38] <Alices_Cake> http://paste.ubuntu.com/14683963/
#1689 [18:39] <webrosc> Alices_Cake, one moment
#1690 [18:39] <camyeea> "/join #minecrafthelp"
#1691 [18:40] <CaptainawesomeX> webrosc
#1692 [18:40] <CaptainawesomeX> i am goin 1 FPS Anything that can get better?
#1693 [18:40] <webrosc> Alices_Cake, download and install the 3rd file (win64_153628.4332.exe) from https://downloadcenter.intel.com/download/25588/Intel-Graphics-Driver-for-Windows-7-8-1-15-36-28-4332-
#1694 [18:41] <webrosc> CaptainawesomeX, did you download and run the file like you were told too, and reboot computer to complete the install?
#1695 [18:41] <CaptainawesomeX> was it suposte
#1696 [18:41] <CaptainawesomeX> to show and ad
#1697 [18:41] <CaptainawesomeX> of a game?
#1698 [18:42] <camyeea> Minecraft said i need to update my drivers but when i went to the intel website to them it said there were no drivers indicated. Anything that could help?
#1699 [18:42] <webrosc> if you ran the installer and it finished it would have asked you to reboot
#1700 [18:42] <CaptainawesomeX> and 2 downloads?
#1701 [18:42] <webrosc> camyeea, dxdiag log link?
#1702 [18:42] <webrosc> CaptainawesomeX, you were told to download and run the catalysts software suite
#1703 [18:42] <camyeea> http://paste.ubuntu.com/14684150/
#1704 [18:43] <webrosc> camyeea, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#1705 [18:43] <CaptainawesomeX> ok goin to download 1 sec
#1706 [18:43] <camyeea> oh okay thank you for the help
#1707 [18:44] <Alices_Cake> this wont give me any viruses yea?
#1708 [18:44] <webrosc> Alices_Cake, its an official Intel link, not a virus
#1709 [18:45] <Alices_Cake> k
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#1711 [18:48] <CaptainawesomeX> i finished intall
#1712 [18:48] <CaptainawesomeX> what do i do now?
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#1716 [18:52] <rysade> I'm having trouble paying for Minecraft through the Minecraft.net store
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#1719 [18:53] <webrosc> rysade, what trouble exactly?
#1720 [18:53] <rysade> The site won't accept payment via credit card.
#1721 [18:53] <webrosc> is it a prepaid card?
#1722 [18:53] <rysade> No, it is a Mastercard Debit.
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#1725 [18:54] <webrosc> call your bank, make sure they are allowing international transactions to sweden
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#1727 [18:55] <aidenjack0127> trying to download the game and once the icon s loaded on the desktop try to open and i get an error code 5
#1728 [18:55] <rysade> Ah, that could be it. I'm going to try the process again while I still have you. Maybe you could provide some insight?
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#1730 [18:56] <webrosc> rysade, i think your bank maybe seeing it as an out of normal purchase pattern as you prob don't make many payments direct to a swedish company
#1731 [18:56] <webrosc> aidenjack0127, copy the crash report to paste.ubuntu.com then link that here
#1732 [18:56] <rysade> Well, if that's the case, would I get this error: "Error placing order An error occurred while placing order, please verify credit card info and try again"?
#1733 [18:57] <webrosc> that seems to be the error we have seen with others having the same issue yes
#1734 [18:57] <rysade> Hey, that's probably it then. I'll do that. Appreciate the help.
#1735 [18:58] <aidenjack0127> "problem copying the file with the following error code 5
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#1738 [19:02] <gaylord19> My Minecraft game wont start up due to the launcher saying that the pixel format not being accelerated, here is my dxdiag report in full http://paste.ubuntu.com/14684367/
#1739 [19:03] <webrosc> gaylord19, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
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#1743 [19:06] <Billy> I have a amozon tablet and the newest update came out 0.14.0 and I don't have it why
#1744 [19:06] * thekevlarcrow [thekevlarcrow@notlogged] has joined #minecrafthelp
#1745 [19:07] <webrosc> Billy, 0.14.0 is a test build, you need to be in the test program to get it
#1746 [19:07] <webrosc> 0.13.1 is the current release version
#1747 [19:08] <Billy> I am in the test program and don't have it
#1748 [19:08] <webrosc> it came out 2 days ago, might be amazon are still checking it before release?
#1749 [19:09] <Billy> Ok how long do u think it will take before I get it
#1750 [19:09] <webrosc> no idea
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#1752 [19:10] <Billy> OK thank u
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#1761 [19:29] <gill8672> minecraft crashes, tried updating drivers. didnt work. heres dxdiag info http://pastebin.com/iTz51ijm
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#1765 [19:30] <webrosc> gill8672, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#1766 [19:30] * alvaro [alvaro@notlogged] has joined #minecrafthelp
#1767 [19:30] <gill8672> I've been playing minecraft on this for the past 2 months though?
#1768 [19:30] * aidenjack0127 [aidenjack0127@notlogged] has quit. (Ping timeout: 204 seconds)
#1769 [19:30] <gill8672> Also, this is a desktop.
#1770 [19:30] <webrosc> then you were very lucky
#1771 [19:31] * alvaro [alvaro@notlogged] has quit. (Client Quit)
#1772 [19:31] <gill8672> How does that make sense?
#1773 [19:31] <gill8672> Why would it work, then not work?
#1774 [19:32] <webrosc> you have a Q45/Q43 onboard GPU, that lost support (drivers) at windows 7, the fact it was working on windows 10 is a miricle in itself
#1775 [19:32] <gill8672> Oh.
#1776 [19:32] <gill8672> So can i downgrade?
#1777 [19:32] <webrosc> when did you do the windows 10 upgrade?
#1778 [19:33] <webrosc> seems i was a lil out, that GPU is windows 8 supported (not 8.1)
#1779 [19:33] <webrosc> but, either way, not windows 10 supported
#1780 [19:35] <nyvia> I guess if its a desktop you could try an external GPU but with that CPU you may as well just rollback windows
#1781 [19:35] <webrosc> yup, but older motherboard, may not be as easy to find a dedicated GPU that plugs in
#1782 [19:36] <webrosc> plus powersupply may not be upto the job
#1783 [19:36] <nyvia> Depends, if it has a PCIe x16 it'll be fine
#1784 [19:36] <nyvia> True on the PSU though
#1785 [19:36] <webrosc> alot of messing about
#1786 [19:36] <nyvia> Not really worth it for a core2duo lmao
#1787 [19:37] * DestielxMooseley [DestielxMooseley@notlogged] has joined #minecrafthelp
#1788 [19:37] <DestielxMooseley> My minecraft keeps crashing when I first start up??
#1789 [19:38] <nyvia> Eh a standard boring issue, I'm ducking out
#1790 [19:38] <webrosc> DestielxMooseley, crash report or a hint?
#1791 [19:38] <DestielxMooseley> one sec
#1792 [19:38] <nyvia> Tell us the problem in the medium of a haiku
#1793 [19:38] <webrosc> post it on paste.ubuntu.com then link that here
#1794 [19:39] <webrosc> can post the haiku there too if you really want to do one
#1795 [19:40] <nyvia> I really want to see that
#1796 [19:40] <DestielxMooseley> http://paste.ubuntu.com/14684690/
#1797 [19:40] <webrosc> the crash tells you what to do
#1798 [19:40] <webrosc> bmg: Unable to fit: minecraft:blocks/door_jungle_upper - size: 512x512 - Maybe try a lowerresolution resourcepack?
#1799 [19:41] <nyvia> >512x
#1800 [19:41] <nyvia> Thats way too high resolution even for a good rig
#1801 [19:41] <DestielxMooseley> Well, it did start happening when I was changing through all my resource packs
#1802 [19:42] <webrosc> your running an older laptop correct
#1803 [19:42] <nyvia> *you're ;>
#1804 [19:42] <DestielxMooseley> I don't think so?
#1805 [19:42] <webrosc> its a laptop?
#1806 [19:43] <DestielxMooseley> It's quite new and yes
#1807 [19:43] <nyvia> Being new doesn't necessarily mean it will have the Power to use that high of a texture pack
#1808 [19:43] <webrosc> yeah, just saw its not as old as i thought, but still, a laptop running an i3 will not be able to do a resource pack that big, try a 32x or maybe a 64x one
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#1811 [19:44] <nyvia> Especially with an onboard chip instead of a dedicated GPU
#1812 [19:44] <Daraknoid> Hi
#1813 [19:44] <Daraknoid> Hello
#1814 [19:44] <webrosc> intel onboard gpus are not that powerful as it is, def not 512x pack powerful
#1815 [19:45] <Daraknoid> What can i do for this problem on the launcher "unable to start the minecraft runtime environment"
#1816 [19:45] <DestielxMooseley> Well it works
#1817 [19:45] <DestielxMooseley> :3
#1818 [19:45] <nyvia> I think the Intel HD on my current CPU can just about manage YouTube without vomiting all over the mobo
#1819 [19:46] * EvertoFbr [EvertoFbr@notlogged] has joined #minecrafthelp
#1820 [19:46] <Daraknoid> What? help me whit this error please Unable to start the Minecraft Runtime Environment. This is most likely caused by a corruption. Please try to re install Minecraft"
#1821 [19:46] <DestielxMooseley> So uh, thanks :)
#1822 [19:46] <Daraknoid> What? help me whit this error please Unable to start the Minecraft Runtime Environment. This is most likely caused by a corruption. Please try to re install Minecraft"
#1823 [19:46] <webrosc> DestielxMooseley, in your program files folder there is a minecraft folder
#1824 [19:46] <DestielxMooseley> Yes?
#1825 [19:46] * webrosc dosn't know the exact location
#1825 [19:46] <webrosc> delete that folder, ythe run the installer again
#1826 [19:46] <Daraknoid> Hey please help me cmon this is the error on my launcher What? help me whit this error please Unable to start the Minecraft Runtime Environment. This is most likely caused by a corruption. Please try to re install Minecraft"
#1827 [19:47] <nyvia> I think you mean Daraknoid
#1828 [19:47] <nyvia> Not DestielxMooseley
#1829 [19:47] <DestielxMooseley> ?
#1830 [19:47] <DestielxMooseley> Oh ok
#1831 [19:47] <webrosc> yeah i did sorry
#1832 [19:47] <Daraknoid> What nyvia?
#1833 [19:47] <nyvia> DestielxMooseley: he had a tabfart
#1834 [19:47] <webrosc> Daraknoid, in your program files folder there is a minecraft folder, delete that
#1835 [19:47] <DestielxMooseley> Haha, ok. Thanks again!
#1836 [19:47] <webrosc> then run the installer again
#1837 [19:47] * DestielxMooseley [DestielxMooseley@notlogged] has quit. (Quit: Web client closed)
#1838 [19:47] <Daraknoid> The .minecraft folder?
#1839 [19:48] <webrosc> Daraknoid, no
#1840 [19:48] <webrosc> its a minecraft folder in program files
#1841 [19:48] <Daraknoid> Sory,i dont speak english,i dont understand :c
#1842 [19:48] <nyvia> Anyone for headbutting a brick wall
#1843 [19:48] <Daraknoid> Where is that folder?
#1844 [19:49] <webrosc> one moment
#1845 [19:49] <Daraknoid> Sory :c i dont understand
#1846 [19:49] <Daraknoid> Ok
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#1849 [19:50] <webrosc> Daraknoid, open C:\Program Files(x86)\Minecraft
#1850 [19:50] <webrosc> delete everything in that folder
#1851 [19:51] <webrosc> then install the game again
#1852 [19:52] <Daraknoid> But as I open program files c: / x86 minecraft?
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#1863 [19:56] <Bobbycake> ttt
#1864 [19:56] <Bobbycake> hey
#1865 [19:57] * coolgamersmom [coolgamersmom@notlogged] has joined #minecrafthelp
#1866 [19:57] <Bobbycake> can you please help me? I need you to help me with and i have know idea what is wrong and i have a link of the error it gave me. it is http://paste.ubuntu.com/14684706/
#1867 [19:57] <webrosc> Bobbycake, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft. but even on windows 7 your GPU can only handle minecraft 1.7.2 or earlier
#1868 [19:58] <coolgamersmom> my son is wanting a minecraft map???not sure what to do
#1869 [19:58] <Bobbycake> with the laptop i am using i had windows 8.1 and i was playing minecraft 1.8 fine about 30fps
#1870 [19:59] <webrosc> coolgamersmom, goto forums, find map, follow download and install instructions
#1871 [19:59] <webrosc> Bobbycake, then you were lucky
#1872 [19:59] <Bobbycake> ok so i cant play on windows 10 with my laptop?
#1873 [19:59] <webrosc> Bobbycake, correct
#1874 [20:00] <Bobbycake> ok thank you so much
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#1876 [20:01] <Daraknoid> I can not find the C: \ Program Files
#1877 [20:02] <webrosc> DarkNoddy, ok plan B, use this launcher https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe
#1878 [20:03] <Daraknoid> IOkey :C
#1879 [20:04] * Ciaran [Ciaran@notlogged] has joined #minecrafthelp
#1880 [20:04] <Daraknoid> It is not me walk launcher
#1881 [20:04] <Daraknoid> It seems incredible : C
#1882 [20:05] <Ciaran> Hey guys, just downloaded and installed th get this error message : Client VM warning: Using incremental CMS is deprecated and will likely be removed in a future release
#1883 [20:05] <Ciaran> any help please :/
#1884 [20:05] <webrosc> Clarkcj, thats just a warning, not an error
#1885 [20:05] <Ciaran> there is an error before that 1 sec
#1886 [20:05] <webrosc> post the whole crash report to paste.ubuntu.com then link that here
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#1890 [20:06] <Daraknoid> I do?, I can not even run the game : C
#1891 [20:06] <Ciaran> Loadlibrary failed with error 126: The specific module could not be found
#1892 [20:06] <webrosc> Daraknoid, please get someone who can speak better english to assist you
#1893 [20:06] <Ciaran> ok
#1894 [20:06] <webrosc> Ciaran, post the whole crash report to paste.ubuntu.com then link that here
#1895 [20:06] <PaulaAplefire> when i enter minecraft all the colors dont make sence and looks like as if it was 3d but without the 3d glasses on
#1896 [20:07] * TheWildGameer [TheWildGameer@notlogged] has quit. (Client Quit)
#1897 [20:07] <Ciaran> Completely ignored arguments: [--nativeLauncherVersion, 286] [02:05:44] [Client thread/INFO]: Setting user: Ciaran28 [02:05:44] [Client thread/INFO]: (Session ID is token:0a0243bb9a5c4128b25c413f7c96bfe5:f1329753b06044ee853b9d4f11ece89b) [02:05:47] [Client thread/INFO]: LWJGL Version: 2.9.4 Java HotSpot(TM) Client VM warning: Using incremental CMS is deprecated and will likely be removed in a future release
#1898 [20:07] <webrosc> Ciaran, post the whole crash report to paste.ubuntu.com then link that here
#1899 [20:07] <Daraknoid> I am alone : C
#1900 [20:08] <Ciaran> ah ok 1 sec my bad
#1901 [20:08] <webrosc> PaulaAplefire, turn off 3d anaglyph in minecrafts video settings
#1902 [20:08] <PaulaAplefire> i all ready tried that
#1903 [20:08] <Daraknoid> I am alone : C
#1904 [20:08] <webrosc> PaulaAplefire, can you get a screenshot of it please
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#1907 [20:08] <Daraknoid> webros,do you have a traductor?
#1908 [20:08] <PaulaAplefire> how do i put it? in here?
#1909 [20:09] <webrosc> PaulaAplefire, imgur
#1910 [20:09] <webrosc> or images hosting of your choice
#1911 [20:09] <PaulaAplefire> ?
#1912 [20:10] <webrosc> PaulaAplefire, put the screenshot on imgur or another image sharing site and link it here
#1913 [20:10] <PaulaAplefire> i dont have an imgur
#1914 [20:10] * ZakUmbre [ZakUmbre@notlogged] has joined #minecrafthelp
#1915 [20:11] <Ciaran> Webrosc I done that, then clicked download as text. Now it's asking me to register is this required?
#1916 [20:11] <webrosc> ??> PaulaAplefire imgur
#1917 [20:11] <Absol> PaulaAplefire: Imgur is an image hosting website at http://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#1918 [20:11] * Hypno [Hypno@notlogged] has quit. (Client Quit)
#1919 [20:11] * ZakUmbre [ZakUmbre@notlogged] has quit. (Client Quit)
#1920 [20:11] <webrosc> Ciaran, then you clicked the wrong button, its not a site you need to register on
#1921 [20:12] <webrosc> ??> Ciaran paste
#1922 [20:12] <Absol> Ciaran: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1923 [20:12] <Daraknoid> finally opened the launcher c:
#1924 [20:12] <Daraknoid> finally opened the launcher c:
#1925 [20:12] <Daraknoid> finally opened the launcher c:
#1926 [20:12] <webrosc> Daraknoid, stop spamming
#1927 [20:13] <Daraknoid> Sorry , I'm excited xD:
#1928 [20:13] <PaulaAplefire> ok let me do it
#1929 [20:13] <Ciaran> ah I see, I'm new to this OK
#1930 [20:14] * Daniel__ [Daniel__@notlogged] has joined #minecrafthelp
#1931 [20:15] <Ciaran> http://paste.ubuntu.com/14684957/
#1932 [20:15] <Daniel__> When I download Minecraft, the launcher is 1.6.48 even though the update should be at 1.8
#1933 [20:15] <webrosc> the launcher version is 1.6.48 correct, thats different to the game version of 1.8.x
#1934 [20:16] <Daniel__> But when I try and log onto minecraft servers that are 1.8 it says I am not up to date
#1935 [20:16] <webrosc> when you run the game, what version is shown on the window?
#1936 [20:16] <webrosc> the game, not the launcher
#1937 [20:16] <Daniel__> When I actually launch the game it says 1.7.4
#1938 [20:16] <webrosc> there you go
#1939 [20:17] <webrosc> your running the wrong game version
#1940 [20:17] <Daniel__> how do I run the right one
#1941 [20:17] <webrosc> ??> Daniel__ launcher/change-version
#1942 [20:17] <Absol> Daniel__: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#1943 [20:18] * Daraknoid [Daraknoid@notlogged] has quit. (Ping timeout: 204 seconds)
#1944 [20:18] <Daniel__> wonderful
#1945 [20:18] <Daniel__> Thank you for your help!
#1946 [20:18] * Steve [Steve@notlogged] has joined #minecrafthelp
#1947 [20:19] <webrosc> Ciaran, thats all it says? i don't see a ctrash
#1948 [20:19] <webrosc> Daniel__, enjoy
#1949 [20:19] <Steve> Hello
#1950 [20:19] * Daniel__ [Daniel__@notlogged] has quit. (Client Quit)
#1951 [20:20] <Steve> How can i get minebot on ipad?
#1952 [20:20] <webrosc> no idea
#1953 [20:20] <Ciaran> http://paste.ubuntu.com/14685001/
#1954 [20:20] <webrosc> Ciaran, post the WHOLE log
#1955 [20:21] <Ciaran> thats litrally all I get in the log, previous to that it states its looking for older native files to clean up
#1956 [20:21] <Ciaran> ah ok haha I'm crap at this bear with
#1957 [20:22] * Steve [Steve@notlogged] has quit. (Client Quit)
#1958 [20:22] <Ciaran> http://paste.ubuntu.com/14685018/
#1959 [20:23] * DevonEdwards [DevonEdwards@notlogged] has joined #minecrafthelp
#1960 [20:24] <webrosc> ??> Ciaran launcher/relog
#1961 [20:24] <Absol> Ciaran: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#1962 [20:24] <Ciaran> ok will do
#1963 [20:24] <webrosc> also, what anti virus do you use?
#1964 [20:24] <Ciaran> Avast free
#1965 [20:24] <Ciaran> updated
#1966 [20:24] <DevonEdwards> Basically I don't know me email for my mojang I forgot what the email was so I can't log in my mine craft I also forgot the password the username is stormzfreq could you find the email please
#1967 [20:25] <CubeTheThird> DevonEdwards, you can test your emails on http://www.minecraft.net/retrievename
#1968 [20:25] <webrosc> DevonEdwards, use https://minecraft.net/retrievename to test your emails to see whats linked to them
#1969 [20:25] <webrosc> :/
#1970 [20:25] <webrosc> o/ cube
#1971 [20:25] <CubeTheThird> :3
#1972 [20:25] * CubeTheThird goes back to playing minecraft
#1972 [20:25] <DevonEdwards> I don't have a clue what it is the username is stormzfreq can you track the email
#1973 [20:26] <Ciaran> ok so I completely logged out, and back in but the same log is there
#1974 [20:26] <webrosc> we are volunteers and have no account access
#1975 [20:26] <Ciaran> credit to you webrosc, had no idea
#1976 [20:26] <webrosc> Ciaran, ok, try removing avast, then try minecraft, then reinstall avast
#1977 [20:26] <Ciaran> ok
#1978 [20:26] <webrosc> oh it worked?
#1979 [20:27] * webrosc is confusing self
#1979 [20:27] <Ciaran> nah credit to you for volunteering haha
#1980 [20:27] <Ciaran> my bad!
#1981 [20:27] <webrosc> ah, carry on with the avast removal then
#1982 [20:27] <webrosc> and thx
#1983 [20:27] <Ciaran> games still the absolute pitts...
#1984 [20:27] <Ciaran> ok let me uninstal
#1985 [20:27] <DevonEdwards> Can you get someone to do it that just sends an email to the email I put in doesn't tell me if it's correct
#1986 [20:28] <webrosc> ?? volunteer
#1987 [20:28] <CubeTheThird> DevonEdwards, that's what http://www.minecraft.net/retrievename is for
#1988 [20:28] * rachel [rachel@notlogged] has joined #minecrafthelp
#1989 [20:28] <webrosc> ?? info/volunteer
#1990 [20:28] <Absol> info/volunteer: The people in this channel offering assistance have no affiliation with Mojang, and are volunteering their time.
#1991 [20:28] <DevonEdwards> I don't know what them email is tho
#1992 [20:28] <Ciaran> was that question aimed at me webrosc? please don't confuse me more :(
#1993 [20:29] * rachel is now known as Guest29125
#1994 [20:29] <PaulaAplefire> hi heres the URL i think its this one http://i.imgur.com/Un3E6bu.png
#1995 [20:29] <CubeTheThird> DevonEdwards, you don't know your own email addresses?
#1996 [20:29] <webrosc> Ciaran, it was me using the wrong command for the bot
#1997 [20:29] <Ciaran> ah ok
#1998 [20:29] <webrosc> PaulaAplefire, thats saying image was removed
#1999 [20:29] <PaulaAplefire> what?
#2000 [20:30] * rachelnoble4 [rachelnoble4@notlogged] has joined #minecrafthelp
#2001 [20:30] <DevonEdwards> It's a very old account and I have a new email
#2002 [20:30] <webrosc> PaulaAplefire, the imgur link is saying the image was removed
#2003 [20:31] <CubeTheThird> DevonEdwards, ok... well if you've tested all the emails you know on that site, and don't get anything you'll have to contact Mojang
#2004 [20:31] <CubeTheThird> ??> DevonEdwards mojang/email
#2005 [20:31] <Absol> DevonEdwards: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2006 [20:31] <Absol> DevonEdwards: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2007 [20:31] * WeBOS [WeBOS@notlogged] has joined #minecrafthelp
#2008 [20:32] <PaulaAplefire> mmm try this one http://imgur.com/Un3E6bu.png
#2009 [20:32] <Ciaran> nope same problem :/
#2010 [20:32] <WeBOS> I can't login to my account.. I keep resetting my password and it wont let me login..
#2011 [20:32] <CubeTheThird> ??> WeBOS login/throttle
#2012 [20:32] <Absol> WeBOS: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2013 [20:32] <webrosc> Ciaran, did you reboot to complete the uninstall?
#2014 [20:32] <Absol> WeBOS: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2015 [20:32] <webrosc> PaulaAplefire, nope
#2016 [20:32] <WeBOS> Ok. So wait some time?
#2017 [20:32] <PaulaAplefire> um then i dont know
#2018 [20:33] <Ciaran> I've looked on google and no one has found a fix, everyone stated it was resolved in the latest version. Which I have. Is there another technical support system that I can send a ticket too while I work with you?
#2019 [20:33] <rachelnoble4> i recently had my sons minecraft account stolen and i retrieved it but the hacker has his email, password and username...i went to settings to change the email address and it said i had to request permission and so i did and the response was denied!!! why is there some other way i can get this email off my account
#2020 [20:33] <webrosc> Ciaran, there is the forum, but i would ask you the same things there
#2021 [20:33] * WeBOS [WeBOS@notlogged] has quit. (Client Quit)
#2022 [20:33] <Ciaran> Ah I see. no problem
#2023 [20:33] <Ciaran> well that didn't work anyways
#2024 [20:34] <webrosc> Ciaran, reboot computer and try again, then when your back i have something else to try
#2025 [20:34] * DevonEdwards [DevonEdwards@notlogged] has quit. (Ping timeout: 204 seconds)
#2026 [20:34] <Ciaran> ok brb
#2027 [20:34] <PaulaAplefire> now it says i have to sing in
#2028 [20:34] * alibie [alibie@notlogged] has joined #minecrafthelp
#2029 [20:35] <rachelnoble4> is there another way i can get the hackers email off my minecraft page
#2030 [20:35] * DEADGAMMER_56 [DEADGAMMER_56@notlogged] has joined #minecrafthelp
#2031 [20:36] <webrosc> rachelnoble4, you'll have to speak to Mojang about that
#2032 [20:36] <webrosc> ??> rachelnoble4 mojang/email
#2033 [20:36] <Absol> rachelnoble4: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2034 [20:36] <DEADGAMMER_56> help me i have a graphics card problem
#2035 [20:36] <Absol> rachelnoble4: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2036 [20:36] * alibie [alibie@notlogged] has quit. (Client Quit)
#2037 [20:36] <webrosc> DEADGAMMER_56, dxdiag log link?
#2038 [20:36] <DEADGAMMER_56> http://paste.ubuntu.com/14685094/
#2039 [20:36] * Dave [Dave@notlogged] has joined #minecrafthelp
#2040 [20:37] * Dave is now known as Guest53566
#2041 [20:37] <webrosc> DEADGAMMER_56, whats the exact laptop model number, on a sticker on bottom of laptop
#2042 [20:37] <webrosc> dv6-xxxxx
#2043 [20:37] <rachelnoble4> okay ive done that also and the wait time is not specific it just says theyre working on responses from january 22
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#2045 [20:37] * Ciaran [Ciaran@notlogged] has quit. (Ping timeout: 204 seconds)
#2046 [20:38] <webrosc> rachelnoble4, ONLY Mojang have account access, so you will have to wait for them
#2047 [20:38] <rachelnoble4> thanx
#2048 [20:38] <PaulaAplefire> is there a way to past it directly to here?
#2049 [20:38] * rachelnoble4 [rachelnoble4@notlogged] has quit. (Quit: Web client closed)
#2050 [20:39] <webrosc> no, you need to use a file sharing site of some sort
#2051 [20:39] * FaliceuBR [FaliceuBR@notlogged] has joined #minecrafthelp
#2052 [20:39] <FaliceuBR> http://paste.ubuntu.com/14685136/
#2053 [20:39] <webrosc> FaliceuBR, that dxdiag log is oincomplete
#2054 [20:39] <webrosc> please try again
#2055 [20:40] * Ciaran [Ciaran@notlogged] has joined #minecrafthelp
#2056 [20:40] <PaulaAplefire> or if i uninstall will i keep my information?...or will that problem fix?
#2057 [20:40] <Ciaran> back, still not working
#2058 [20:40] <webrosc> ??> Ciaran tools/hjt
#2059 [20:40] <Absol> Ciaran: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2060 [20:40] <Absol> Ciaran: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2061 [20:41] <Ciaran> brilliant! Will do
#2062 [20:41] <DEADGAMMER_56>
#2063 [20:41] <webrosc> DEADGAMMER_56, please don't spam
#2064 [20:41] <DEADGAMMER_56> 584037-001
#2065 [20:42] <Ciaran> http://paste.ubuntu.com/14685159/
#2066 [20:42] <DEADGAMMER_56> http://paste.ubuntu.com/14685094/
#2067 [20:42] <Ciaran> It did however, say it was denied access to something
#2068 [20:42] <PaulaAplefire> so if i uninstall will my information delete?
#2069 [20:43] <PaulaAplefire> will it fix the problem?
#2070 [20:43] <webrosc> PaulaAplefire, you could, but first just delete the options.txt file then run minecraft
#2071 [20:43] * Zone_ [Zone_@notlogged] has joined #minecrafthelp
#2072 [20:43] <Zone_> hi
#2073 [20:43] <Zone_> i need help
#2074 [20:43] <webrosc> Ciaran, thats normal
#2075 [20:43] <Zone_> anyone??
#2076 [20:43] <webrosc> ??> Zone_ ask
#2077 [20:43] <Absol> Zone_: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#2078 [20:43] <Absol> Zone_: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#2079 [20:43] <Ciaran> OK good
#2080 [20:43] <Zone_> i cant login to my mojang account
#2081 [20:43] <Zone_> :(
#2082 [20:43] <PaulaAplefire> how to i do that?
#2083 [20:44] <webrosc> PaulaAplefire, goto the .minecraft folder, delete the file called options.txt
#2084 [20:44] <PaulaAplefire> ok be right back
#2085 [20:44] <FaliceuBR> http://paste.ubuntu.com/14685180/
#2086 [20:44] <Zone_> plz i cant login
#2087 [20:44] <webrosc> FaliceuBR, that dxdiag log is incomplete, we need the WHOLE log
#2088 [20:44] * DEADGAMMER_56 [DEADGAMMER_56@notlogged] has quit. (Quit: Web client closed)
#2089 [20:44] <webrosc> Zone_, why not?
#2090 [20:45] <Zone_> i dont know i changed my password and it still doesnt work.
#2091 [20:45] <webrosc> ??> Zone_ login/throttle
#2092 [20:45] <Absol> Zone_: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2093 [20:45] <Absol> Zone_: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2094 [20:45] <PaulaAplefire> if i delete it will my information be lost?
#2095 [20:46] <FaliceuBR> http://paste.ubuntu.com/14685194/
#2096 [20:46] <webrosc> Ciaran, you seem to have ad-aware anytivirus, and a tunup utility, neither of those are needed, and the adaware maybe causing some issues
#2097 [20:46] <Ciaran> Don't know if this is any good to you, since the restart it's a fresh error log http://paste.ubuntu.com/14685196/
#2098 [20:46] <webrosc> FaliceuBR, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#2099 [20:46] * ianp [ianp@notlogged] has joined #minecrafthelp
#2100 [20:47] <PaulaAplefire> if i delete that folder...what will it do to mincraft?
#2101 [20:47] <Ciaran> Tunup is for keeping my system healthy, also use Turbo mode for limited background processing during games
#2102 [20:47] <webrosc> tuneups like that are a waste of time/money
#2103 [20:47] <Ciaran> I could remove the others if you think they are a problem
#2104 [20:48] <webrosc> PaulaAplefire, the options.txt is literally for options, thats all
#2105 [20:48] <Ciaran> It's a free version I wouldnt have paid don't worry, think I should remove?
#2106 [20:48] <CubeTheThird> Ciaran, is there any game output?
#2107 [20:48] <Ciaran> game output?
#2108 [20:48] <CubeTheThird> Ciaran, after you press play, a tab called 'game output' would show up
#2109 [20:48] <FaliceuBR> Como posso fazer um downgrade para o windows 7 sem formata-lo ?
#2110 [20:49] <FaliceuBR> How can I downgrade to windows 7 without formatting it?
#2111 [20:49] <Ciaran> ok 1 sec
#2112 [20:49] <webrosc> FaliceuBR, when did you install windows 10?
#2113 [20:49] <PaulaAplefire> ok thx
#2114 [20:49] * grym666 [grym666@notlogged] has joined #minecrafthelp
#2115 [20:50] <Ciaran> I just pasted the link for webrosc - http://paste.ubuntu.com/14685196/
#2116 [20:50] <FaliceuBR> the more or less about 2 months ago
#2117 [20:50] <Ciaran> that's the complete log
#2118 [20:50] <CubeTheThird> Ciaran, but there's no tab in the launcher called 'game output'?
#2119 [20:50] <grym666> i can not login to my minecraft after resetting my apassword it still tells me that it is an invald login
#2120 [20:50] <webrosc> FaliceuBR, if it was less than a month you can revert, otherwise a full reinstall is needed
#2121 [20:51] <webrosc> ??> grym666 login/throttle
#2122 [20:51] <Absol> grym666: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2123 [20:51] <Absol> grym666: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2124 [20:51] <Ciaran> CubeTheThird http://paste.ubuntu.com/14685196/
#2125 [20:51] <FaliceuBR> Ok thank you
#2126 [20:51] <grym666> so in three hours rest it and try again??
#2127 [20:51] <PaulaAplefire> ok I DID IT NOW IT LOOK NORMAL AGAINTHANK YOU SOOOOO VERY MUCH
#2128 [20:52] <CubeTheThird> Ciaran, that would be the launcher log tab
#2129 [20:52] <Ciaran> hahaha ahhhh man...
#2130 [20:52] <webrosc> grym666, yes thats what absol said
#2131 [20:52] <Ciaran> ok so where am I looking sorry
#2132 [20:52] <grym666> ok thans sooooooooooooo much
#2133 [20:52] <CubeTheThird> Ciaran, after you press play, is there another tab that shows up called 'game output'?
#2134 [20:52] * grym666 [grym666@notlogged] has quit. (Client Quit)
#2135 [20:53] <Ciaran> no just game output tab on launcher, nothing else opens whatsoever apart from an error message previous to the log
#2136 [20:53] <CubeTheThird> Ciaran, can you temporarily disable tuneup
#2137 [20:53] <Ciaran> yep
#2138 [20:54] <Ciaran> I think haha
#2139 [20:54] <Ciaran> how on earth...
#2140 [20:54] <CubeTheThird> Ciaran, or at least, some kind of live optimization
#2141 [20:55] <Ciaran> ok end task for ad-aware and tune-up
#2142 [20:58] * Ecaspi [Ecaspi@notlogged] has joined #minecrafthelp
#2143 [20:58] <Ecaspi> Hello
#2144 [20:58] <Ecaspi> I need help
#2145 [20:58] <Ecaspi> please
#2146 [20:58] <Ecaspi> So I just setup a server on friend's router
#2147 [20:58] * FaliceuBR [FaliceuBR@notlogged] has quit. (Ping timeout: 204 seconds)
#2148 [20:58] <Ecaspi> And after finally fixing the port forwarding, I came back home to connect and it gives me an error prompt
#2149 [20:59] <webrosc> what error?
#2150 [20:59] <webrosc> and is the server running?
#2151 [20:59] <Ecaspi> Even though I saw it connect and work
#2152 [20:59] <Ecaspi> Yes
#2153 [20:59] <Ecaspi> the server is running
#2154 [20:59] <Ecaspi> let me find the prompt
#2155 [21:00] * flavio [flavio@notlogged] has joined #minecrafthelp
#2156 [21:01] * flavio [flavio@notlogged] has quit. (Client Quit)
#2157 [21:01] <Ecaspi> It says java.net.ConnectException: Connection timed out: no further information:
#2158 [21:01] <Ecaspi> And i have no clue what that mean
#2159 [21:01] <Ecaspi> means*
#2160 [21:02] <webrosc> are you at friends now with access to the server and router?
#2161 [21:02] <Ecaspi> Not anymore
#2162 [21:02] <Ecaspi> why
#2163 [21:02] <Ecaspi> did I leave something out?
#2164 [21:02] <webrosc> possibly
#2165 [21:02] <webrosc> but if your not there we can'ttroubleshoot it
#2166 [21:03] * osuka_ [osuka_@notlogged] has quit. (Ping timeout: 189 seconds)
#2167 [21:03] <webrosc> you prob didn't prot forward correctly, or took the wrong external ip for the server
#2168 [21:03] <Ecaspi> Ok hang on
#2169 [21:03] <Ecaspi> 25565 right?
#2170 [21:03] <webrosc> if thats the port you are using yes
#2171 [21:03] * retheud [retheud@notlogged] has joined #minecrafthelp
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#2173 [21:03] <Ecaspi> But when I setup the server on his computer it said it was online
#2174 [21:04] <webrosc> what said it was online?
#2175 [21:04] <Ecaspi> I got the green bars and the game loaded and everything
#2176 [21:04] <Ecaspi> yeah
#2177 [21:04] <webrosc> that mean the server was on, not if the port forwarding was done right or not
#2178 [21:05] <Ciaran> ok, I've had a look online and apparently it's something to do with the Radeon driver filename, or something like that - http://paste.ubuntu.com/14685342/
#2179 [21:05] * retheud [retheud@notlogged] has quit. (Client Quit)
#2180 [21:05] <CubeTheThird> Ecaspi, what's the server's address?
#2181 [21:05] <Ecaspi> I wouldn't have been able to create and load the server if the port wasnt open
#2182 [21:05] <Ecaspi> 192.168.1.119
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#2184 [21:05] <webrosc> thats the local ip, you need the external ip
#2185 [21:06] <CubeTheThird> ??> Ciaran win/dxdiag
#2186 [21:06] <Absol> Ciaran: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2187 [21:06] <Ecaspi> I setup the server with that IP
#2188 [21:06] <webrosc> Ecaspi, maybe so, but you need the external ip to connect to it
#2189 [21:06] <Ecaspi> How do I access that
#2190 [21:06] <webrosc> the internal ip is only inside his house, which you are not
#2191 [21:07] <webrosc> Ecaspi, get friend to google, what is my ip
#2192 [21:07] <webrosc> then use the ip he gets
#2193 [21:07] <Ecaspi> ok
#2194 [21:07] <Ecaspi> Let me try that one
#2195 [21:08] <Ciaran> http://paste.ubuntu.com/14685373/ Direct X Diagnostic
#2196 [21:08] <Ecaspi> same prompt
#2197 [21:08] <webrosc> Ecaspi, what was the ip?
#2198 [21:09] <Ecaspi> 130.166.80.88
#2199 [21:09] <CubeTheThird> Ciaran, alright see if you can download and install catalyst software: http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows+7+-+32
#2200 [21:10] <webrosc> Ecaspi, i would guess you didn't port forward correctly
#2201 [21:10] <CubeTheThird> Ecaspi, I think I know what you did wrong
#2202 [21:10] <CubeTheThird> Ecaspi, you put something for the "server-ip" line in the server.properties file
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#2204 [21:10] <Ecaspi> I dont remember doing that
#2205 [21:10] <Ecaspi> but maybe I did
#2206 [21:10] <Ciaran> Catalyst Software Suite or Hydravision? Catalyst Software Suite is largest at 104mb
#2207 [21:10] <jackguzz> hello?
#2208 [21:10] <Ecaspi> The port forwarding took forever
#2209 [21:11] <webrosc> Ciaran, catalyst software
#2210 [21:11] <Ciaran> thanks
#2211 [21:11] <Ecaspi> But if i didnt port forward correctly than the server wouldn't have even been up in the first place right?
#2212 [21:11] <jackguzz> Something whent terrably wrong for me everything is destroyed
#2213 [21:11] <webrosc> nope, the server will run even if you didn't port forward
#2214 [21:11] <CubeTheThird> Ecaspi, not quite. If you put the local IP in the server-ip line, you can connect locally with that IP, but external connections won't work
#2215 [21:11] <Ecaspi> Oh got it
#2216 [21:12] <Ecaspi> So how do I fix that
#2217 [21:12] <webrosc> jackguzz, explain
#2218 [21:12] <CubeTheThird> Ecaspi, that line should be left blank, and the host should connect with 'localhost' instead of that ip
#2219 [21:12] <Ecaspi> Where do I access taht
#2220 [21:12] <Ecaspi> that*
#2221 [21:12] <webrosc> Ecaspi, at friends house on the computer hosting the server
#2222 [21:13] <Ciaran> installing Catalyst Software Suite now
#2223 [21:13] <jackguzz> I just bought minecraft after playing minecraft sp (the free version) at first when I started playing everything was going fine but today I logged in and there were massive holes right where my house was and everything is gone!! Please help
#2224 [21:13] <Ecaspi> I am sharing screens with him so now I can see what he is doing
#2225 [21:13] <Ecaspi> how do I alter those settings
#2226 [21:13] <webrosc> jackguzz, there is no free version
#2227 [21:14] <webrosc> jackguzz, you were using a cracked version, that world is broken, nothing we can do about it
#2228 [21:14] <jackguzz> it may not have beentotaly legit but when I dowloaded real minecraft everything had transfered over fine
#2229 [21:14] <CubeTheThird> Ecaspi, the server.properties file?
#2230 [21:14] <Ecaspi> Yes
#2231 [21:14] <Ecaspi> you said I had to alter some line of text
#2232 [21:14] <jackguzz> damn
#2233 [21:14] <Ecaspi> how do I change it once I have access to all of the server info
#2234 [21:14] <CubeTheThird> Ecaspi, yes fine the server-ip line
#2235 [21:14] <CubeTheThird> Ecaspi, and make sure the server isn't running when you change it
#2236 [21:15] <CubeTheThird> *find
#2237 [21:15] <Ecaspi> Ok but where do I do that
#2238 [21:15] <Ecaspi> so there is a server properties document
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#2240 [21:15] <Ecaspi> do I have to open it?
#2241 [21:15] <Ciaran> ok installed, no errors
#2242 [21:15] <CubeTheThird> Ecaspi, yes open it
#2243 [21:16] <CubeTheThird> Ciaran, ok that's good. Try the game again, though you may have to reboot first
#2244 [21:16] <Ciaran> OK thanks I'll try now
#2245 [21:16] <Ecaspi> Do i need a specific application to open it?
#2246 [21:16] <Ecaspi> because it wont let me
#2247 [21:17] <CubeTheThird> Ecaspi, notepad should be able to open it
#2248 [21:17] <Ecaspi> ok
#2249 [21:17] <Ciaran> Gonna restart, same problem
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#2251 [21:18] <Ecaspi> Once i have it open what do I change
#2252 [21:18] <CubeTheThird> Ecaspi, find the line with server-ip
#2253 [21:19] <Ecaspi> Found it
#2254 [21:19] <Ecaspi> its blank
#2255 [21:19] <CubeTheThird> oh..
#2256 [21:19] <Ecaspi> Maybe I didnt port forward correctly
#2257 [21:19] <CubeTheThird> Ecaspi, possible. Can you check the settings and tell me what they are?
#2258 [21:19] <Ecaspi> settings for what
#2259 [21:19] <Ecaspi> the port?
#2260 [21:19] <CubeTheThird> Ecaspi, for the forwarding
#2261 [21:19] <Ecaspi> Sure
#2262 [21:21] <Ecaspi> App Name: Minecraft, External Port; 25565, Internal Port: 25565, Protocol: Both, To IP Address: 192.168.1.119, enabled
#2263 [21:21] <CubeTheThird> Ecaspi, hmm ok that sounds correct. Perhaps the firewall is blocking it then
#2264 [21:21] <Ecaspi> The firewall on computer
#2265 [21:21] <Ecaspi> or my friend's?
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#2267 [21:21] <CubeTheThird> Ecaspi, your friend's
#2268 [21:21] <Ecaspi> How do I allow it to go through?
#2269 [21:22] <CubeTheThird> Ecaspi, in the start menu, search firewall, and go to allow a program or feature through the firewall
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#2271 [21:22] <Ciaran> Still not working guys :(
#2272 [21:22] <Ecaspi> ok
#2273 [21:22] <Ecaspi> lemme see here
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#2275 [21:23] <Ecaspi> now what am i searching for
#2276 [21:23] <Ecaspi> just minecraft?
#2277 [21:24] <Ecaspi> I dont see minecraft as an option
#2278 [21:24] <CubeTheThird> Ecaspi, java
#2279 [21:24] <CubeTheThird> Ecaspi, make sure all the boxes for java are checked
#2280 [21:25] <Ecaspi> java? ok
#2281 [21:27] <Ecaspi> Dont see that as an option eiether
#2282 [21:27] <Ecaspi> either*
#2283 [21:27] <Ecaspi> and i just redownloaded java
#2284 [21:27] <CubeTheThird> hm
#2285 [21:27] <Ciaran> This is an absolute nightmare, starting to think I'll never rectify this problem :/
#2286 [21:28] <CubeTheThird> Ecaspi, nothing that has java in the name?
#2287 [21:28] <Ecaspi> Let me double check
#2288 [21:28] <CubeTheThird> Ciaran, have you tried doing a clean install of the game?
#2289 [21:28] <Ecaspi> No nothing
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#2292 [21:29] <Ecaspi> Could it have a different name
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#2295 [21:30] <CubeTheThird> Ecaspi, well it could be like java SE or javaw or something like that, but it would have java somewhere in the name
#2296 [21:30] <thepulsiphyer> I beat the ender dragon before obtaining a blaze rod but now when i go back the dragon is still defeated. how do I get it so I can defeat him again and get the feat?
#2297 [21:30] <Ciaran> I done it :D
#2298 [21:30] <Ecaspi> I dont see anything with that name
#2299 [21:30] <Ciaran> for future preference guys here...
#2300 [21:31] <CubeTheThird> thepulsiphyer, until you play 1.9, you cannot
#2301 [21:31] <thepulsiphyer> :( when does that come out?
#2302 [21:31] <thepulsiphyer> and why can't I?
#2303 [21:31] <CubeTheThird> thepulsiphyer, there's no release date as of yet
#2304 [21:31] <webrosc> CubeTheThird, removing the end map data may work?
#2305 [21:31] <webrosc> or is it encoded deeper?
#2306 [21:31] <CubeTheThird> thepulsiphyer, as of 1.8 the dragon cannot be re-summoned
#2307 [21:31] <CubeTheThird> umm.. maybe?
#2308 [21:31] <Ciaran> http://paste.ubuntu.com/14685554/
#2309 [21:32] <Ecaspi> So am i just totally screwed with no way to fix the server haha
#2310 [21:32] <Ciaran> that fixed the problem, take note for any HD4 Radeon series users
#2311 [21:32] <thepulsiphyer> :( dang when will there be a release date? is there any indication of how far along it is?
#2312 [21:32] <webrosc> thepulsiphyer, no idea
#2313 [21:32] <webrosc> thepulsiphyer, there maybe a way, but it will delete anything you habve in the end
#2314 [21:32] <CubeTheThird> Ecaspi, do you know if there's a different anti-virus software installed?
#2315 [21:32] <thepulsiphyer> I'd be find with that
#2316 [21:33] <thepulsiphyer> *fine
#2317 [21:33] <Ecaspi> Uh maybe
#2318 [21:33] <thepulsiphyer> i just want the feat.
#2319 [21:33] <Ecaspi> Where can I find something like that out
#2320 [21:33] <webrosc> thepulsiphyer, one moment while i work out the right files
#2321 [21:33] <Ciaran> thanks for support and time anyways Webrosc and CubeTheThird
#2322 [21:33] <CubeTheThird> Ciaran, hmm. Not sure what that would have done but good to know
#2323 [21:33] <thepulsiphyer> webrosc thank you!
#2324 [21:33] <webrosc> Ciaran, o/
#2325 [21:33] <Ciaran> it pasted the .dll to appropriate location apparently haha
#2326 [21:34] <Ciaran> to support the open GL
#2327 [21:34] <Ecaspi> Where can I check for other anti virus software
#2328 [21:34] <Ecaspi> there's malwarebyte
#2329 [21:35] <Ecaspi> i think thats it
#2330 [21:35] <Ecaspi> do i have to enable it through that instead?
#2331 [21:35] <CubeTheThird> Ecaspi, hmm I don't think malwarebytes would interfere
#2332 [21:36] <Ecaspi> Then there is nothing else
#2333 [21:36] <Ecaspi> unless mcafee would interfere
#2334 [21:36] <CubeTheThird> Ecaspi, oh.. god yes
#2335 [21:36] <thepulsiphyer> webrosc do i need to alter some file to make it possible?
#2336 [21:37] <CubeTheThird> Ecaspi, mcafee is probably the worse for that kind of stuff
#2337 [21:37] <webrosc> thepulsiphyer, ok, almost there
#2338 [21:37] <Ecaspi> Im going ot uninstall it then
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#2340 [21:37] <thepulsiphyer> webrosc thanks you're awesome
#2341 [21:38] <siote> thankyou
#2342 [21:39] <webrosc> thepulsiphyer, ok, in the saves folder is the save for the world your playing, inside that is a folder called DIM1
#2343 [21:39] <webrosc> thats the files for the end
#2344 [21:39] <webrosc> in theory if you delete if, make sure your not in the end it will reset the end
#2345 [21:39] <webrosc> the nether is the DIM-1 folder
#2346 [21:40] <thepulsiphyer> so if i just delete the DIM1 folder and go back into the end it will just recreate the file automatically and reset the end?
#2347 [21:40] <webrosc> in thoery
#2348 [21:40] <Ecaspi> Once i remove mcafee should I try logging on to the server again from an external location
#2349 [21:40] <webrosc> not sure if it will work
#2350 [21:40] <thepulsiphyer> I'll try it. thanks for the tip
#2351 [21:40] <CubeTheThird> Ecaspi, you can try. YOu might have to reboot that computer first
#2352 [21:40] <Ecaspi> ok
#2353 [21:40] <Ecaspi> Let me see if it will have to restart
#2354 [21:40] <thepulsiphyer> webrosc sorry haha what's the directory in?
#2355 [21:41] <webrosc> .minecraft/saves/world folder/DIM1
#2356 [21:41] <Ecaspi> So if i dont have to restart will it be as simple as uninstall, turn on server, and input the IP again?
#2357 [21:41] <Ecaspi> and I dont use the IP from the port I made, I use the external IP right?
#2358 [21:41] <webrosc> thepulsiphyer, world folder will be the name of the world you are playing
#2359 [21:41] <Ecaspi> If i want to log on from somwhere eles
#2360 [21:41] <Ecaspi> else*
#2361 [21:42] <CubeTheThird> Ecaspi, yup that's right
#2362 [21:42] <thepulsiphyer> I don't have to exit the game do delete it do i?
#2363 [21:42] <webrosc> thepulsiphyer, i would
#2364 [21:42] <webrosc> just incase
#2365 [21:42] <thepulsiphyer> oh ok
#2366 [21:42] <Ecaspi> Ok let me wait for it to finish uninstalling and then Ill see what happens
#2367 [21:42] <Ecaspi> thank you so much for your input and patience btw, its greatly appreciatedf
#2368 [21:42] <webrosc> thepulsiphyer, shouldn't really mess with the save files when game is running, incase the game tries to read/write to file
#2369 [21:42] <thepulsiphyer> ah.. gotcha
#2370 [21:43] <CubeTheThird> Ecaspi, no problem :3
#2371 [21:43] <siote> how
#2372 [21:43] <siote> iwant to start thegamenow
#2373 [21:43] <thepulsiphyer> ok just deleted it.. gonna go see if it worked
#2374 [21:43] <CubeTheThird> siote, do.. you need something?
#2375 [21:45] <thepulsiphyer> wait... might the end portal be in a different location now or no?
#2376 [21:45] <siote> \no
#2377 [21:45] <webrosc> thepulsiphyer, nope shouldn't have effected the overworld
#2378 [21:45] <CubeTheThird> thepulsiphyer, you would have deleted just the end dimension
#2379 [21:45] <webrosc> should be able to use the same end portal
#2380 [21:45] <siote> yes
#2381 [21:46] <webrosc> siote, do you need help?
#2382 [21:46] <siote> yes
#2383 [21:46] <webrosc> and what help do you need?
#2384 [21:46] <thepulsiphyer> it worked!!!!!!!!!!!! thank you so much! awesome!
#2385 [21:46] <webrosc> \o/
#2386 [21:46] <siote> how to correctmypassword
#2387 [21:47] <thepulsiphyer> I'll remember this chat forum for sure next time i need help thanks webrosc have a great night
#2388 [21:47] <webrosc> ??> siote account/reset-password
#2389 [21:47] <webrosc> ??> siote account/reset-password
#2390 [21:47] <Absol> siote: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#2391 [21:47] <Absol> siote: If you use Minecraft.net accounts (you use your username to log in), use https://minecraft.net/resetpassword to reset your password.
#2392 [21:47] <webrosc> thepulsiphyer, we mostly deal with tech issues, but never hurts to ask
#2393 [21:48] <siote> tghanks
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#2397 [21:56] <Ciaran> Hi sorry could someone look at this quickly, it's a shader mod (Only mod active) that I'm trying to use through Forge. http://paste.ubuntu.com/14685707/
#2398 [21:56] <CubeTheThird> Ciaran, we don't support mods here
#2399 [21:56] <Ciaran> ahh ok sorry my bad
#2400 [21:56] <CubeTheThird> Ciaran, also, considering you are using 32 bit windows, and have an old graphics card, you likely won't be able to use that
#2401 [21:57] <Ciaran> Haha, ok np thanks
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#2416 [23:05] <benjamin> benjamin
#2417 [23:05] <benjamin> benjamin
#2418 [23:05] <ItsGalaxyCX> What does it say out of memory? now i cant play minecraft anymore
#2419 [23:06] <ItsGalaxyCX> *why
#2420 [23:07] <benjamin> play
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#2424 [23:10] <Alex_> Hello to everyone. Im trying to play with the launcher, it download the files and all, but when its supposed to start the game it just says that theres and error because "pixel format not accelerated". Can somebody tell me what can I do?
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#2430 [23:37] <White_Wolf77> Hello.
#2431 [23:37] <White_Wolf77> I have a pixel error.
#2432 [23:38] <White_Wolf77> "Pixel format not accelerated"
#2433 [23:38] <osuka_> White_Wolf77 A pixel error?
#2434 [23:38] <osuka_> Oh, that
#2435 [23:38] <osuka_> Would you happen to be running windows 10?
#2436 [23:39] <osuka_> Tell you what, let me see if I still remember those factoids
#2437 [23:39] <osuka_> ??> White_Wolf77 win/dxdiag
#2438 [23:39] <Absol> White_Wolf77: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2439 [23:39] <osuka_> Boom
#2440 [23:39] <osuka_> If you have any questions just let me know :)
#2441 [23:40] <White_Wolf77> I followed the instructions and that's how I got here, hahah. It said to submit report?
#2442 [23:40] <White_Wolf77> And this was one of the support links.
#2443 [23:40] <webrosc> post your dxdiag log link here
#2444 [23:41] <White_Wolf77> http://paste.ubuntu.com/14686242/
#2445 [23:41] <webrosc> one moment
#2446 [23:41] <White_Wolf77> Ok, thank you!
#2447 [23:41] <webrosc> download and run https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
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#2449 [23:44] <White_Wolf77> Ahh, thank you!!!!!!!1
#2450 [23:44] <White_Wolf77> It is in the process!
#2451 [23:45] <osuka_> Let us know if it doesn't work, yeah?
#2452 [23:45] <White_Wolf77> Ok, it finished, so I'm going to restart the computer!
#2453 [23:45] <White_Wolf77> Thank you guys so much!
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