#MinecraftHelp > 2016-02-14
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#6 [00:12] <halpplease> hey does anybody think they can help me?
#7 [00:12] <bobhope> I can't buy Minecraft I tried it didn't work I called my credit card company and they blocked it I had them unblock it but now it wont charge my card they say its fine on there end
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#10 [00:13] <halpplease> i have already bought mine craft, and changed my email, but can't redeem my account
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#32 [00:55] <bates> so no ones here to help with a walkthrough
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#36 [01:31] <OriginalLegit> Hello
#37 [01:31] <OriginalLegit> My minecraft keeps unresponding
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#39 [01:44] * Absol kicked dantdm from #minecrafthelp (Reason: antdm :You are not him. Do not impersonate because it's terrible (#435))
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#45 [02:04] <FabFour> hey i have been using the same MC account for years and recently the old email adress I used crashed. Idon't remember my security questions but I have proof of my membership.
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#47 [02:05] <vrajesh> hi
#48 [02:05] <Andrio> FabFour, crashed how?
#49 [02:05] <vrajesh> i need to update my graphic card but i cant i have a amd 760g phamton 2
#50 [02:06] <FabFour> it was a cox account and my family doesnt use cox anymore so they shut it down
#51 [02:06] <Andrio> Ah
#52 [02:06] <FabFour> i have a new email but cant get into my account to change it
#53 [02:07] <vrajesh> what should i do
#54 [02:07] <Andrio> ??> FabFour account/send-email
#55 [02:07] <Absol> FabFour: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#56 [02:07] <Absol> FabFour: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#58 [02:07] <FabFour> thanks for the help!!
#59 [02:08] <vrajesh> no i just want to update my graphic card for so i can play
#60 [02:09] <vrajesh> i have been waiting for a long time
#61 [02:09] <Andrio> ??> vrajesh win/DXDiag
#62 [02:09] <Absol> vrajesh: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#64 [02:10] <vrajesh> i did but i cant and i eve downloaded the auto detecter but still i cant
#65 [02:10] <Andrio> Show me the link to your report
#66 [02:11] <vrajesh> oh wait sorry i need to create that
#67 [02:11] <vrajesh> sorry ill be 2 mins
#68 [02:11] <vrajesh> sorry again
#69 [02:11] <PEGY> Hello, first english is not my native language so I appolaugisefor any mistakes i'll make, so my issue is that i can launch the launcher but when i click on play, it start dowloaing, but it never stop downloading, the laucher log show ( two errors 1[09:11:06 WARN]: Had local file but it was the wrong size... had 970648 but expected 2731933) and 2 " Couldn't download http://resources.download.minecraft.net/74/74da65c99aa578486efa7b69983d3533e14c0d6e for
#70 [02:11] <PEGY> thanks for any help
#71 [02:11] <Andrio> PEGY, that sounds like an Internet connection problem.
#72 [02:12] <PEGY> ah ok
#73 [02:12] <Andrio> You can click Play again to try again
#74 [02:12] <Andrio> Or restart the launcher.
#75 [02:12] <PEGY> thanks,
#76 [02:12] <vrajesh> andrio i did it
#77 [02:12] <vrajesh> how do i send it to you
#78 [02:14] <vrajesh> i did what you said
#79 [02:15] <Andrio> vrajesh, show me the link.
#80 [02:15] <vrajesh> how
#81 [02:15] <vrajesh> do i just type it
#82 [02:15] <Andrio> It should be http://paste.ubuntu.com/ followed by a number.
#83 [02:15] <Andrio> yes
#84 [02:15] <Andrio> Or copy and paste it.
#85 [02:16] <vrajesh> http://paste.ubuntu.com/15052237/
#86 [02:17] <vrajesh> done it
#87 [02:18] <Andrio> vrajesh, try the AMD chipset drivers from http://support.amd.com/en-us/download/desktop/legacy?product=legacy4&os=Windows%207%20-%2064.
#88 [02:19] <vrajesh> how loong will it take to download it
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#90 [02:20] <vrajesh> will it work when its done
#91 [02:21] <halpplease> i need help, i purchased mine craft way back in 2011 and now i can access it and it only says play demo, i have recently changed email, but my mojang account still says i own the game
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#93 [02:22] <martin> I ned help with migrate
#94 [02:23] <halpplease> same
#95 [02:23] <martin> it didn't work why??
#96 [02:23] <halpplease> idk, what have you changed since you last used it
#97 [02:23] <martin> i HAVe an old minecraft account
#98 [02:23] <martin> that will i change in mojang
#99 [02:24] <halpplease> same, i don't wanna buy another account because it says i already have one
#100 [02:24] <martin> then i give my password username my email that i will have and and and but didnt
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#103 [02:25] <halpplease> i just need to know like how to make another playable account!
#104 [02:25] <martin> @Absol???
#105 [02:25] <halpplease> huh?
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#109 [02:34] <FabFour> im back and i cant find the email adress for mojang. could you please give it to me directly?
#110 [02:34] <Andrio> There isn't a direct email address.
#111 [02:34] <FabFour> then how do I cantact mojang?
#112 [02:34] <Andrio> ??> FabFour Mojang/email
#113 [02:34] <Absol> FabFour: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#114 [02:34] <Absol> FabFour: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#115 [02:35] <FabFour> thank you
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#120 [02:51] <vrajesh> guys
#121 [02:51] <vrajesh> when i try to download a update in graphic card it stops half way on google chrome
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#147 [03:53] <Kacperix380> hi
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#155 [04:10] <Guv11> Hello
#156 [04:10] <Guv11> Uhm I can't log into my minecraft account and when I tried reseting password it said "Account Migrated, please help.
#157 [04:10] <Guv11> What do I do>
#158 [04:11] <Guv11> Uhm I can't log into my minecraft account and when I tried reseting password it said "Account Migrated", please help.
#159 [04:11] <Guv11> What do I do>
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#161 [04:11] <Guv11> Can you help?
#162 [04:12] <Guv11> Uhm I can't log into my minecraft account and when I tried reseting password it said "Account Migrated", please help.
#163 [04:12] <Andrio> Guv11, go here to reset your password, then: https://account.mojang.com/password
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#166 [04:12] <Guv11> When I try logging into that account it says that its been deleted due to too many wrong password attempts
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#169 [04:13] <Guv11> When I try logging into that account it says that its been deleted due to too many wrong password attempts
#170 [04:13] <Andrio> No one sane would do that.
#171 [04:13] * Anzhi is now known as Anzhelika|Away
#172 [04:13] <Guv11> Who said I did that. Stay out of it.
#173 [04:13] <worldurban> Hello I'm french sorry if you don't understand what I say. When i'm connect to server i've got this message java.lang.NullPointerException: group
#174 [04:14] * Anzhelika|Away is now known as Anzhi
#175 [04:14] <Andrio> Guv11, is that exactly what it says?
#176 [04:13] <Guv11> Lemme copy and paste what it says
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#178 [04:15] <Guv11> Sign-in with Paul5382003@hotmail.com is blocked for one of these reasons: Someone entered the wrong password too many times. If you signed up for this account through an organization, you might not be able to use it yet.
#179 [04:15] <Guv11> ^ Thats what it says
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#181 [04:16] <Andrio> At https://account.mojang.com/password? I'm not getting the same result.
#182 [04:16] <Andrio> Anyway, check your email inbox.
#183 [04:17] <Guv11> I can't it wont let me
#184 [04:18] <Andrio> I see...
#185 [04:18] <Andrio> Perhaps you should use Gmail instead.
#186 [04:18] <a> I follow the ways ofthe minecraft crash help but it doesn't work,how can I do?
#187 [04:18] <Guv11> I cant migrate emails now
#188 [04:18] <Guv11> I need my minecraft account
#189 [04:19] <Andrio> If your Hotmail account is locked, there's nothing we can do about that.
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#191 [04:19] <Guv11> SO basically 28 dollars in the ground?
#192 [04:19] <qiwi> Hi - are there known issues with minecraft login servers???
#193 [04:19] <Andrio> No.
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#195 [04:20] <Andrio> Guv11, you need to either find a way to unblock your account, or find your transaction ID and ask Mojang to move your account to a different email address.
#196 [04:20] <Guv11> :c
#197 [04:20] <Guv11> Thanks for the 'help'
#198 [04:21] <Andrio> qiwi, no
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#201 [04:21] <qiwi> I have two acounts and I can't login
#202 [04:22] <qiwi> I also tried to create a new account - and can't login with new account
#203 [04:22] <Andrio> qiwi, you could be locked out for failing to log in too many times.
#204 [04:22] <Andrio> Wait an hour and then try again.
#205 [04:22] <qiwi> with both accounts? Ok I will try. Thanks
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#211 [04:26] <silvicharlie> hi,please i have the game minecraft by playstation vita and i have the problem because the pack of textures not is stalling fine in my playstation vita,help me please
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#217 [04:41] <yusuf> dx
#218 [04:41] <yusuf> dx
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#232 [05:04] <Gregevans> Quand je veux démarrer le jeu, un message apparaît et je ne peux pas jouer : Syntaxe : javaw [-options] class [args...] (pour l'exécution d'une classe) ou javaw [-options] -jar jarfile [args...] (pour l'exécution d'un fichier JAR) où les options comprennent : -d32 utilisez le modèle de données 32 bits s'il est disponible -d64 utilisez le modèle de données 64 bits s'il est disponible -server pour sélectionner la machi
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#238 [05:10] <kobago123> sss
#239 [05:10] <ArrudaGgamer> meu jogo nao quer abrir, e fala que é a placa de video oq eu faço
#240 [05:11] <ChromeBlank> My Minecraft do not start and tell me that: ---- Minecraft Crash Report ---- // Shall we play a game? Time: 14.02.16 12:10 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay
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#243 [05:12] <Shadow_knight168> I keep getting Pixel Format not accelarated error and here is my dxdiag" paste.ubuntu.com/15053137/
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#245 [05:12] <ChromeBlank> Thank you for your dxdiag
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#252 [05:22] <Joshy> getCarriedItem(); {if (getCarriedItem ()== 331) { clientMessage("Hi"); } }
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#255 [05:23] <Joshy> Whats wrong with my code ?
#256 [05:23] <lugisu25> Hi, just installed Windows 10 and there is no way to play. I've changed the display device and no way. http://paste.ubuntu.com/15053225/
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#262 [05:25] <Joshy> getCarriedItem(); {if (getCarriedItem ()== 331) { clientMessage("Hi"); } }
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#265 [05:26] * Pedroabril [Pedroabril@notlogged] has joined #minecrafthelp
#266 [05:26] <Pedroabril> Hi
#267 [05:27] <Joshy> Pedro can you help me?
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#269 [05:28] <Pedroabril> ps4 minecraft my world has halved, the constructions have disappeared and the land also
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#273 [05:30] <Pedroabril_> ps4 minecraft my world has halved, the constructions have disappeared and the land also.
#274 [05:30] <Pedroabril_> You help me?
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#279 [05:37] <Shadow_knight168> I keep getting Pixel Format not accelarated error and here is my dxdiag" paste.ubuntu.com/15053137/
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#283 [05:41] <Tosbaga> hi
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#286 [05:42] <Shadow_knight168> I keep getting Pixel Format not accelarated error and here is my dxdiag" paste.ubuntu.com/15053137/
#287 [05:43] <Andrio> Shadow_knight168, use the .msi from http://minecraft.net/download if you aren't already.
#288 [05:43] <Shadow_knight168> I have tried that
#289 [05:44] <Andrio> Is 'Java executable' ticked in your launcher profile settings?
#290 [05:44] <Shadow_knight168> now it is
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#292 [05:45] <Shadow_knight168> It did not work
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#295 [05:46] <Joshy> getCarriedItem(); {if (getCarriedItem ()== 331) { clientMessage("Hi"); } }
#296 [05:47] <Joshy> It doesnt work
#297 [05:48] <Andrio> Joshy, context?
#298 [05:48] <Joshy> What?
#299 [05:48] <Andrio> What's that?
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#301 [05:48] <Joshy> 331 is redstone
#302 [05:48] * Ay0ubMs0uti [Ay0ubMs0uti@notlogged] has quit. (Client Quit)
#303 [05:49] <Joshy> it supposed to say hi when I carry it
#304 [05:49] <Andrio> You posted what looks like code in a C-based language.
#305 [05:49] <Andrio> What are you trying to do with that?
#306 [05:49] <Joshy> its modcraft script
#307 [05:50] <Andrio> Mm
#308 [05:50] <Andrio> You should find a support channel for Modcraft then.
#309 [05:50] <Joshy> its supposed to show hi when Im carrying redstone
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#311 [05:54] <Shadow_knight168> someone help me i have said what is wrong now please help me
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#313 [05:55] <Andrio> Shadow_knight168, you might need to downgrade Windows, or use a newer PC.
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#315 [05:56] <Andrio> It seems your graphics card is not supported on Windows 10.
#316 [05:57] <Shadow_knight168> ok thx
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#321 [05:59] <lollololli2014> hallo, please i need your help. I can't play. Here my ubuntu paste http://paste.ubuntu.com/15047144/
#322 [06:01] <lollololli2014> i 've followed the instructions on site and upgraded drivers but minecraft don't start
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#324 [06:02] <Andrio> lollololli2014, install this driver: https://downloadcenter.intel.com/download/18223/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-exe-
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#326 [06:03] <lollololli2014> thank you andrio i will try soon
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#332 [06:12] <MCGEEK1> hello guys
#333 [06:13] <MCGEEK1> (had local file but it was in wrong size) what is mean ??!!
#334 [06:14] <MCGEEK1> @absol
#335 [06:12] <MCGEEK1> anyone ?!!!!
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#339 [06:20] <lugisu25> Just installed windows 10 and I get Pixel error. I've upgrade drivers but no way. Here my ubunto paste http://paste.ubuntu.com/15053225/. Can you help me please
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#343 [06:24] <BOOM> http://paste.ubuntu.com/15053582/
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#346 [06:26] <BOOM> my minecraft always crash i dont why someon said to me that i must link this http://paste.ubuntu.com/15053582/
#347 [06:28] <BOOM> if you dont now what to do you can say it
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#350 [06:32] <lollololli2014> thank you andrio. it works. thank you very much and...sorry for my english
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#379 [07:16] <martin> i have a problem to migrate my account
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#381 [07:17] <martin> cann anybody help me?
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#386 [07:23] <Tarmo> My minecraft just doesnt turn on before it starts it cräshes and just says fix the problem
#387 [07:24] <Tarmo> Can someone help
#388 [07:24] <Tarmo> Seriously
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#391 [07:26] <bambi24> Hello. whenever I try to play the game it says error and 'Pixel Format Not accelerated'. Here is the link to dixdiag http://paste.ubuntu.com/15053965/
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#395 [07:33] <michelle> i have windows 10 and i cant play minecraft because it wont allow me to, and i tried to fix the problem but when it said to fix the softwares that were wrong i didnt have any softwares that were wrong
#396 [07:36] <michelle> http://paste.ubuntu.com/15054035/
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#399 [07:37] <michelle> it says my drivers are outdated
#400 [07:38] <michelle> but when i did the scan it said no drivers are outdated
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#403 [07:41] <michelle> minecraft is saying my drivers are outdated but when i checked it says no drivers are outdated
#404 [07:41] <michelle> http://paste.ubuntu.com/15054035/
#405 [07:42] <Andrio> michelle, use the .msi from http://minecraft.net/download if you aren't already.
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#409 [07:43] <OnurNQ> http://paste.ubuntu.com/15054096/
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#411 [07:44] <michelle> i downloaded it now wat
#412 [07:44] <Andrio> Open it..
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#417 [07:46] <bambi24> can some one finnaly help me? please
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#422 [07:49] <Andrio> bambi24, you probably need to update the driver for your graphics card.
#423 [07:49] <bambi24> ok thanks
#424 [07:49] <Andrio> You can look for a driver on Samsung's website
#425 [07:49] <bambi24> ill try
#426 [07:49] <Andrio> mm
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#428 [07:52] <OnurNQ> I cant start minecraft http://paste.ubuntu.com/15054096/
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#430 [07:53] <OnurNQ> hello?
#431 [07:53] <Andrio> OnurNQ, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#432 [07:54] <OnurNQ> oh ok thank you
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#436 [07:55] <FaRo_> I have a custom design in Windows 7 (right click on desktop, last option), where some elements are smaller than usual, also the taskbar. But whenever I set Minecraft to fullscreen, the design gets changed so that at least the taskbar, maybe also some other elements are the normal size (unlike in my design). It's especially clear, because some icons aren't correctly scaled up, eg. volume, network and battery are pixelated, as well as Hangouts.
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#455 [08:13] <ABC> A fatal error has been detected by the Java Runtime Environment
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#472 [08:30] <Leoleo2004_> Hello, My Multiplayer crash everytime i try to Start. What could be the problem? Thanks for help
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#477 [08:34] <Leoleo2004_> Hello, My Multiplayer crash everytime i try to Start. What could be the problem? Thanks for help
#478 [08:34] <Bigmike9201> Hy there I have a problem. I play with my bro minecraft together on a hamachi server but after 5 min my bro was kick from my server
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#481 [08:35] <wnv> Boa Tarde gente
#482 [08:35] <Leoleo2004_> Hello, My Multiplayer crash everytime i try to Start. What could be the problem? Thanks for help
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#485 [08:37] <wnv> I would like you my forehead 1.8.8 server and let me know if this good, thank you all . Server : 177.84.44.143:25565 Fixed IP .
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#498 [08:46] <liciano1234> mijn game wild niet starte
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#504 [08:55] <vrajesh> cant play becuase the graphic card is not updated i have a amd 760g
#505 [08:55] <vrajesh> what should i do
#506 [08:56] <vrajesh> please someone reply
#507 [09:01] * fhalsdhflkadsf [fhalsdhflkadsf@notlogged] has joined #minecrafthelp
#508 [09:01] <fhalsdhflkadsf> minecraft for mac
#509 [09:02] <fhalsdhflkadsf> wat the hell is this
#510 [09:02] <vrajesh> still no one here
#511 [09:02] <vrajesh> still no one here
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#515 [09:06] <vrajesh> my graphic card is not updated says minecraft how do i do it i have a amd 760g phamtom 2
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#518 [09:12] <Acarii> vrajesh: Alright, AMD 760g...
#519 [09:12] <Acarii> .g test
#520 [09:12] <ExtremeBot> Acarii: http://www.speedtest.net/ — Speedtest.net by Ookla - The Global Broadband Speed Test — Test your Internet connection bandwidth to locations around the world with this interactive broadband speed test from Ookla.
#521 [09:12] <Acarii> okay, so that's not in here. damn
#522 [09:12] <Acarii> oh, it is!
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#524 [09:12] <Acarii> .g update driver amd 760g phantom 2
#525 [09:13] <ExtremeBot> Acarii: https://www.dji.com/product/phantom-2/download — Phantom 2 - Downloads - Manuals, Software, Drivers download | DJI — The Phantom 2 is unbelievably easy to fly. Combined with smooth, stabilized footage from the H3-2D, H3-3D or H4-3D gimbal, aerial cinematography and ...
#526 [09:13] <Acarii> right. Useless.
#527 [09:13] <Acarii> Well, I tried and am otherwise busy. Maybe someone here can be of more use.
#528 [09:13] * Crystal|AFK is now known as CrystalMare
#529 [09:13] <vrajesh> damm it
#530 [09:14] <vrajesh> i really need help
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#532 [09:14] <Acarii> Yeah. Sorry. Wish I knew more, but I'm not into this kinda thing.
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#534 [09:12] <blokpvp> permisons help
#535 [09:12] <vrajesh> ffs
#536 [09:13] <blokpvp> can somwan help
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#540 [09:14] <vrajesh> this thing is useless
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#542 [09:14] <vrajesh> theres no one here
#543 [09:15] <JORDAN-SAMI> Hello there is something wrong with my minecraf
#544 [09:15] <Traveler29> Hello i would require help about my minecraft account i cant log in to it anymore and its telling me to migrate but for that i need email and i dont know which email i used and if that email is still active :(
#545 [09:17] <JORDAN-SAMI> Some kind of failed to login access token can not be null or empty
#546 [09:20] * JORDAN-SAMI_ [JORDAN-SAMI_@notlogged] has joined #minecrafthelp
#547 [09:20] <JORDAN-SAMI_> hello i need help going on to multiplayer suervers
#548 [09:20] <Traveler29> Hello i would require help about my minecraft account i cant log in to it anymore and its telling me to migrate but for that i need email and i dont know which email i used and if that email is still active :(
#549 [09:21] <JORDAN-SAMI_> its telling me to migrate
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#551 [09:22] <JORDAN-SAMI_> any one help plz
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#553 [09:23] <vrajesh> i need help too
#554 [09:23] <northweststarr> Can't load game on this computer. It's an older system but I can't seem to get updates installed either. http://paste.ubuntu.com/15055208/
#555 [09:24] <JORDAN-SAMI_> it does not let me play on servers
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#560 [09:26] <Lizardeyezz> i need help i cant start my mc http://paste.ubuntu.com/15055213/
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#565 [09:28] <northweststarr> will you guys e-mail me or something? That would be great. CaN'T START mc http://paste.ubuntu.com/15055208/
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#575 [09:32] <xshiiru> Every time a start Minecraft it crashs and a "warning" appears with the option "Fix the problem". (My DxDiag Report: http://paste.ubuntu.com/15055307/)
#576 [09:32] <xshiiru> Every time a start Minecraft it crashs and a "warning" appears with the option "Fix the problem". (My DxDiag Report: http://paste.ubuntu.com/15055307/)
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#580 [09:34] <xshiiru> Every time a start Minecraft it crashs and a "warning" appears with the option "Fix the problem". (My DxDiag Report: http://paste.ubuntu.com/15055307/)
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#585 [09:36] <ShadowKing606> my minecraft keeps crashing here is the dxdiag report http://paste.ubuntu.com/15055352/
#586 [09:37] <xshiiru> Every time a start Minecraft it crashs and a "warning" appears with the option "Fix the problem". (My DxDiag Report: http://paste.ubuntu.com/15055307/)
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#588 [09:38] <kreytos_br> http://paste.ubuntu.com/15055202/
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#590 [09:39] <ShadowKing606> nobody is going to help me i think
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#594 [09:39] <LUISELGEAR> someone
#595 [09:39] <LUISELGEAR> ?
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#597 [09:40] * CrystalMare is now known as KrustyMare
#598 [09:40] <ShadowKing606> what do u mean by someone?
#599 [09:40] <xshiiru> Every time a start Minecraft it crashs and a "warning" appears with the option "Fix the problem". (My DxDiag Report: http://paste.ubuntu.com/15055307/)
#600 [09:40] <LUISELGEAR> someone to help with my problem
#601 [09:40] <Leoleo2004_> Hello, My Multiplayer crash everytime i try to Start. What could be the problem? Thanks for help
#602 [09:40] <Traveler29> Hello i would require help about my minecraft account i cant log in to it anymore and its telling me to migrate but for that i need email and i dont know which email i used and if that email is still active :(
#603 [09:40] <ShadowKing606> i guess there are only people with problems here not solutions
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#605 [09:41] <LUISELGEAR> it says that my video Card drivers dont work but i check it and they work what do i do? here is my crash report: http://paste.ubuntu.com/15055417/
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#607 [09:43] <LUISELGEAR> can someone help me with this?
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#609 [09:44] <LUISELGEAR> i guess thats a no :c
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#612 [09:44] <xshiiru> saaaad liiiiffffeeee
#613 [09:45] <LUISELGEAR> i know
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#615 [09:45] <xshiiru> i cant play minecraft :c or hexxit..
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#618 [09:46] <LUISELGEAR> no people here can help me?
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#621 [09:47] <xshiiru> "no people", said penelope and stood up, "so goodbye" She closed the door and ran away
#622 [09:48] <LUISELGEAR> a sad history :c
#623 [09:48] <xshiiru> errr no
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#626 [09:50] <LUISELGEAR> god help us!
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#631 [09:57] <MattBenson> Did mojang delete some minecraft accounts or something? having issues logging into a couple of accounts.
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#635 [09:59] <Krotox> hi
#636 [09:59] <Krotox> i need hlep
#637 [10:00] <Krotox> I want to stream with the minecraft and twitch thing and i have to migrate my account but i already did and it keeps on saying i have to migrate it plz help
#638 [10:00] <GreyVulpine> ??> Krotox launcher/relog
#639 [10:00] <Krotox> i binded my twitch on my minecraft profile and my twitch
#640 [10:00] <Absol> Krotox: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
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#642 [10:02] <Krotox> Thank you it worked have a great day
#643 [10:02] <Manuel> La mia partita di minecraft le va in crash
#644 [10:06] <ShadowKing606> my minecraft keeps crashing here is the dxdiag report http://paste.ubuntu.com/15055352/
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#646 [10:06] <ShadowKing606> pls help
#647 [10:07] <ShadowKing606> or atleast answer
#648 [10:08] <GreyVulpine> ShadowKing606 - You've got a really old video chipset in that thing. Only drivers available are available up to Vista. You're running Windows 7
#649 [10:08] <GreyVulpine> You can try the vista drivers, but they may or may not work: http://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2064
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#654 [10:14] <kreytos_br> como eu resolvo o erro de crash report no windows 8.1 pro
#655 [10:13] <kreytos_br> Como eu resolvo o Erro de relatório de falhas em janelas 8.1 pro
#656 [10:14] <kreytos_br> Como eu resolvo o Erro de Relatório de Falhas em Janelas 8.1 pro
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#660 [10:20] <melonaa> hey uhm what is this?
#661 [10:20] <melonaa> [16:16:55] [main/INFO] [LaunchWrapper]: Loading tweak class name cpw.mods.fml.common.launcher.FMLTweaker [16:16:55] [main/INFO] [LaunchWrapper]: Using primary tweak class name cpw.mods.fml.common.launcher.FMLTweaker [16:16:55] [main/INFO] [LaunchWrapper]: Calling tweak class cpw.mods.fml.common.launcher.FMLTweaker [16:16:55] [main/INFO] [FML]: Forge Mod Loader version 7.99.36.1558 for Minecraft 1.7.10 loading [16:16:55] [main/INFO] [FML]: Java is Jav
#662 [10:21] <GreyVulpine> Forge crash log
#663 [10:21] <GreyVulpine> Forge is a mod for Minecraft
#664 [10:21] <melonaa> oh
#665 [10:21] <melonaa> ok
#666 [10:22] <melonaa> is there a way to fix it?
#667 [10:22] <GreyVulpine> melonaa - Run minecraft. Before hitting "Play", go to "Edit Profile", then "Open Game Dir". Delete everything inside the minecraft folder except for the saves folder. Then try minecraft again.
#668 [10:22] <GreyVulpine> This will revert your minecraft back to defaults
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#670 [10:22] <Leoleo2004_> Hello, My Multiplayer crash everytime i try to Start. What could be the problem? Thanks for help
#671 [10:22] <GreyVulpine> Leoleo2004 - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
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#680 [10:26] <NynxMortal> I have been having some trouble launching minecraft. i have the log if you would like it
#681 [10:26] <GreyVulpine> Please link us to your log
#682 [10:27] <NynxMortal> Completely ignored arguments: [--nativeLauncherVersion, 286]
#683 [10:27] <NynxMortal> sry
#684 [10:27] <NynxMortal> that was wrong
#685 [10:27] <GreyVulpine> NynxMortal - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
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#687 [10:27] <NynxMortal> http://paste.ubuntu.com/15056432/ there
#688 [10:28] <GreyVulpine> NynxMortal - Run minecraft. Before hitting "Play", go to "Edit Profile", then "Open Game Dir". Delete everything inside the minecraft folder except for the saves folder. Then try minecraft again.
#689 [10:28] <BonzeFood> Hello. On Servers or in my Singleplayer Worlds I get the Message "AL lib: (EE) MMDevApiProc: WaitForSingleObjectEx error: 0x102" connected with a Lag.
#690 [10:28] <NynxMortal> ok
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#692 [10:29] <PakkieBG> Hello, I have a problem with a mod called Decocraft v2.2.1 for 1.7.10 version. My forge is 10.13.4.1614-1.7.101
#693 [10:29] * GreyVulpine points to topic
#693 [10:29] <PakkieBG> it keeps crashing with the problem Out of memmory
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#695 [10:29] <GreyVulpine> Sorry, we don't deal with mods here
#696 [10:29] <PakkieBG> ok
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#698 [10:30] <BonzeFood> Hello. On Servers or in my Singleplayer Worlds I get the Message "AL lib: (EE) MMDevApiProc: WaitForSingleObjectEx error: 0x102" connected with a Lag.
#699 [10:30] <NynxMortal> GreyVulpine Thank you very much that Helped! :)
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#704 [10:33] <BonzeFood> Hello. On Servers or in my Singleplayer Worlds I get the Message "AL lib: (EE) MMDevApiProc: WaitForSingleObjectEx error: 0x102" connected with a Lag.
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#707 [10:34] <BonzeFood> Hello. On Servers or in my Singleplayer Worlds I get the Message "AL lib: (EE) MMDevApiProc: WaitForSingleObjectEx error: 0x102" connected with a Lag.
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#711 [10:36] <dhkendall> Hello! I'm having problems getting my Minecraft install to work on a Windows 7 laptop is there anyone around that can help?
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#717 [10:40] <dhkendall> Is anyone around that can help with a Windows 7 install?
#718 [10:41] <silva> i cant login on minecraft
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#728 [10:45] <Petrobaci> hey guys ,i want to play minecraft multiplayer on lan ,but he is getting every time the javal.lang.NullExecption something error. can somebody help me with this ?
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#731 [10:45] <HANNONG> MY MINECRAFT CRASHED
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#743 [10:55] <youtub537> how do i setup up dxdiag
#744 [10:56] <youtub537> plz help me
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#746 [10:56] <youtub537> i want to do a youtube vide on it
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#749 [10:58] <youtub537> i need help
#750 [10:59] <youtub537> plz
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#753 [11:00] <youtub537> I NEED HELP".
#754 [11:00] * dhkendall [dhkendall@notlogged] has quit. (Quit: Web client closed)
#755 [11:00] <youtub537> PLZ I PAYED 17POUND
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#759 [11:03] <kreytos_br> http://paste.ubuntu.com/15055202
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#761 [11:03] <kreytos_br> fiz o processeco mas nao funcionou
#762 [11:04] <GreyVulpine> kreytos_br - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
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#767 [11:07] <Thechild03> hello?
#768 [11:08] <Thechild03> hello??????????????????????????????????
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#772 [11:13] <PHANGIRL26> hi
#773 [11:14] <PHANGIRL26> I changed my password as iw wouldntlet melod in to my mojand account and once i changed it, i still couldnt log in
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#775 [11:14] <PHANGIRL26> Can somone help me??
#776 [11:12] <_ShadowPVPer_> hello
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#779 [11:14] <MollieGirl123> hello
#780 [11:14] <PHANGIRL26> can somone help me?? I changed my Mojand password as it wouldnt let me log in. Once i did that i still coudnt log in. Does anyone know what is going and con someone help?
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#784 [11:16] <MollieGirl123> my problem is that i cant open minecraft because of graphic error or something like that and i need help
#785 [11:16] <PHANGIRL26> can somone help me?? I changed my Mojang password as it wouldnt let me log in. Once i did that i still coudnt log in. Does anyone know what is going and can someone help?
#786 [11:17] <MollieGirl123> here is my ubunto report
#787 [11:17] <MollieGirl123> http://paste.ubuntu.com/15058053/
#788 [11:17] <PHANGIRL26> Try uninstalling it and downloading it again
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#791 [11:21] <Pauge> hello
#792 [11:22] <Pauge> ?
#793 [11:22] <Pauge> my minecraft is crashing
#794 [11:22] <Pauge> I get the opengl error
#795 [11:23] <Pauge> ?
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#797 [11:24] <Pauge> Can some1 help me
#798 [11:25] <Pauge> hello
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#816 [11:37] <xN3MOx> Ok, so my minecraft launcher is functional but when i press play it loads but then stops and goes back to the launcher with the "
#817 [11:37] <RHABARBERBARBARA> hey, if i want to start minecraft it says error. here is ubuntu URL : http://paste.ubuntu.com/15058989/
#818 [11:37] <xN3MOx> F
#819 [11:37] <xN3MOx> "Fix the Problem" screen
#820 [11:38] <xN3MOx> http://paste.ubuntu.com/15058842/
#821 [11:38] <RHABARBERBARBARA> i have the "fix the problem screen" too
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#823 [11:40] <Lord_Ralex> xN3MOx, your computer's chipset is not supported on Windows 10.
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#825 [11:40] <Lord_Ralex> xN3MOx, you will need to downgrade back to Windows 7 for it to have supported drivers.
#826 [11:40] <Lord_Ralex> ??> xN3MOx win/downgrade
#827 [11:40] <Absol> xN3MOx: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#828 [11:41] <xN3MOx> yeah thats what i was thinking but didnt want to do it
#829 [11:41] <xN3MOx> i was looking for aletrnate solutions
#830 [11:41] <Lord_Ralex> Get a new computer then.
#831 [11:41] <xN3MOx> thanks
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#836 [11:48] <lily_> hello?
#837 [11:49] <lily_> i need to get a new graphics driver for minecraft to work (windows 10) how do i do it?
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#840 [11:50] <BoahPastaAlPesto> http://paste.ubuntu.com/15059497/
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#843 [11:51] <lilyunicorn> how
#844 [11:51] <BoahPastaAlPesto> i cant access to minecraft because my graphic isn't supported anymore,i followed the recommended procedure that lend me here,this is the link that they asked me to copy and paste here,please help
#845 [11:52] <lilyunicorn> same
#846 [11:52] <lilyunicorn> i did that
#847 [11:52] <BoahPastaAlPesto> what can i do?
#848 [11:52] <lilyunicorn> now i need a new grapics driver but i dont know how to get it
#849 [11:52] <BoahPastaAlPesto> exactly
#850 [11:53] <BoahPastaAlPesto> ...
#851 [11:53] <lilyunicorn> you need to downgrade to windows 7 or get the graphics drive (i dont know how)
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#853 [11:54] <BoahPastaAlPesto> ah thank you ,let's see and wait some answers from the assistence
#854 [11:54] <lilyunicorn> ya
#855 [11:55] * kirby|gone is now known as mrkirby153
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#857 [11:56] <IneedHelp> hello. I do not remember the questions to my Mojang account and cannot change my minecraft PC skin
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#859 [11:57] <wojtekk_pl> http://paste.ubuntu.com/15059735/
#860 [11:58] <wojtekk_pl> i need help
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#863 [11:59] <wojtekk_pl> i need help
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#869 [12:00] <IneedHelp_> I don't remember the security questions to my Mojang account.. So, I cannot change my minecraft skin
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#871 [12:01] <EVEREST> minecraft
#872 [12:02] <IneedHelp_> is anyone there?
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#877 [12:03] <lilyunicorn> .......................................................................................
#878 [12:04] <lilyunicorn> noone
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#880 [12:04] <wojtekk_pl> please help http://paste.ubuntu.com/15059735/
#881 [12:06] <wojtekk_pl> http://paste.ubuntu.com/15059735/ somebody help?
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#891 [12:09] <caseman121> On minecraft xbonx one edition, it keeps saying im not friends with anyone in the game when i try to join a friends game
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#896 [12:09] <rayocka> im having issues changing my account security questions. I tried to click on the "clueless" link, but it just says i need to change it in settings, so i tried that, but it just went back to saying to change it in settings...
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#911 [12:23] <Alex_> i need drivers,i think
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#913 [12:24] <Alex_> D3D9 Overlay: Not Supported DXVA-HD: Not Supported DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled
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#922 [12:26] <Alex_> hello?
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#924 [12:26] * BoahPastaAlPesto [BoahPastaAlPesto@notlogged] has quit. (Ping timeout: 204 seconds)
#925 [12:26] <Alex_> I CANT PLAY MC
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#929 [12:28] <dixan> hi i have a problem with mc i cant open it :(
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#935 [12:32] <dixan> can you help me?
#936 [12:32] <Remcobanaan> Hi
#937 [12:32] <dixan> http://paste.ubuntu.com/15060548/
#938 [12:32] <Remcobanaan> I can' t login to my account
#939 [12:33] <Remcobanaan> My minecraft/mojang account
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#941 [12:34] * Mason is now known as Guest42440
#942 [12:34] <Remcobanaan> Hello?
#943 [12:34] <Guest42440> I forgot my password. i reset my password. it said new password success. now when i try to log on it says my email or password isnt correct. i have repeated the process numerous times.
#944 [12:34] <Remcobanaan> I have the same problem
#945 [12:35] <Guest42440> so everyone is having this issue?
#946 [12:35] <Remcobanaan> I think so
#947 [12:35] <Guest42440> okay. thanks. maybe it will resolve at some point
#948 [12:35] <Remcobanaan> But there's nobody from mojang or something in this chat
#949 [12:36] * wojtekk_pl_ [wojtekk_pl_@notlogged] has joined #minecrafthelp
#950 [12:36] <wojtekk_pl_> pls help
#951 [12:36] <wojtekk_pl_> http://paste.ubuntu.com/15061107/
#952 [12:36] <Guest42440> well customer service seems to be backed up. they are just not replying to feb 6th emails
#953 [12:37] <dixan> no hope
#954 [12:37] <wojtekk_pl_> http://paste.ubuntu.com/15061107/ pls help
#955 [12:37] <Remcobanaan> https://gyazo.com/ff63542bb06e21862186db014d0d0399
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#958 [12:38] <Remcobanaan> i got this every time i try to log in
#959 [12:38] <Remcobanaan> i got this every time i try to log in
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#962 [12:38] <I_NEED_HEEEEEEEEEEEEEEEEEEEEEE> http://paste.ubuntu.com/15060548/
#963 [12:38] <I_NEED_HEEEEEEEEEEEEEEEEEEEEEE> http://paste.ubuntu.com/15060548/
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#966 [12:38] <I_NEED_HEEEEEEEEEEEEEEEEEEEEEE> http://paste.ubuntu.com/15060548/
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#968 [12:39] <wojtekk_pl_> i have this too http://paste.ubuntu.com/15061107/
#969 [12:39] <wojtekk_pl_> pls help
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#971 [12:40] <Guest42440> Remcobanaan - me too
#972 [12:41] <wojtekk_pl_> please help me find seats over three hours please help
#973 [12:41] <Guest42440> maybe minecraft has crashed and will just have to wait
#974 [12:41] <wojtekk_pl_> 3 hour?
#975 [12:42] <wojtekk_pl_> http://paste.ubuntu.com/15061107/ link bro pls help :C
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#977 [12:43] <ykdogg> http://paste.ubuntu.com/15061203/ When I try to load up mine craft, I keep getting an error that the graphics card needs updating but when I tried to update them, it did not have any updates available. How do I solve this issue.
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#979 [12:43] <Guest42440> Don't they know minecraft is an addiction and people going cold turkey is badddd... haha :P
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#983 [12:45] <Zuma_gamer> ok
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#990 [12:51] <wojtekk_pl_> http://paste.ubuntu.com/15061107/ pls help
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#993 [12:52] <wojtekk_pl_> http://paste.ubuntu.com/15061107/ pls help bro
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#996 [12:53] <wojtekk_pl_> pls http://paste.ubuntu.com/15061107/ help
#997 [12:53] <wojtekk_pl_> http://paste.ubuntu.com/15061107/
#998 [12:53] <wojtekk_pl_> http://paste.ubuntu.com/15061107/http://paste.ubuntu.com/15061107/http://paste.ubuntu.com/15061107/v
#999 [12:53] <wojtekk_pl_> http://paste.ubuntu.com/15061107/
#1000 [12:53] <wojtekk_pl_> vhttp://paste.ubuntu.com/15061107/http://paste.ubuntu.com/15061107/
#1001 [12:53] * Absol kicked wojtekk_pl_ from #minecrafthelp (Reason: ojtekk_pl_ :Stop spamming)
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#1004 [12:54] <wojtekk_pl> http://paste.ubuntu.com/15061107/ pls help
#1005 [12:54] <wojtekk_pl> pls help
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#1007 [12:55] <wojtekk_pl> i spent over three hours pls help http://paste.ubuntu.com/15061107/
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#1016 [13:01] <wojtekk_pl> http://paste.ubuntu.com/15061107/
#1017 [13:01] <wojtekk_pl> http://paste.ubuntu.com/15061107/ pls help
#1018 [13:01] <mary_xoxo15> come si fa a giocare??????????
#1019 [13:01] <wojtekk_pl> ?
#1020 [13:02] <wojtekk_pl> pls english
#1021 [13:02] <wojtekk_pl> or polish
#1022 [13:02] <wojtekk_pl> http://paste.ubuntu.com/15061107/ pls help
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#1025 [13:03] <dANK_CUSH> i need help i cant buy a rank
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#1029 [13:07] <dANK_CUSH> i cant buy a rank
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#1034 [13:08] <C13> http://paste.ubuntu.com/15062339/ CN MA POATE AJUTA CU ASTA?
#1035 [13:08] <colster1234> i can't login to my minecraft account on the launcher
#1036 [13:09] <dANK_CUSH> and i cant buy a fucking rank
#1037 [13:09] <Absol> dANK_CUSH: Please keep it civil
#1038 [13:09] <C13> IMI ZICE CV DE PIXELI
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#1040 [13:09] <miguel> jeneneeehhhrhhhegeggegegegegshshsgwejdguweh2uwu2jwiheuheudh3eh73eui3y3r73uruu2ye2i39894uriu38u8ryuy4ruyuurjhjhebdhebdefddedgcgcgcvgcg
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#1042 [13:10] <C13> Zhttp://paste.ubuntu.com/15062339/ MA POATE AJUTA CNV?
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#1045 [13:10] <colster1234> hello can someone help me
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#1047 [13:11] <colster1234> bye
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#1051 [13:13] <r-g-b> i was wondering if anyone here could point me in the right direction, because my computer does not support minecraft since the update and i want to downgrade back to windows 8. Should I back up my computer and just completely reinstall windows, or try reinstalling minecraft?
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#1054 [13:14] <wojtekk_pl> http://paste.ubuntu.com/15061107/ pls help bro
#1055 [13:15] <wojtekk_pl> i spend 3 hours
#1056 [13:16] <wojtekk_pl> on this game pls help
#1057 [13:16] <wojtekk_pl> http://paste.ubuntu.com/15061107/
#1058 [13:16] <r-g-b> i feel ya
#1059 [13:17] * Crystal|AFK is now known as CrystalMare
#1060 [13:17] <r-g-b> i know its not because my computer is too old, because i just bought it 2 years ago and my 20 year old windows vista can run minecraft still
#1061 [13:19] <jjs999jjs> Guys, this is a volunteer run chatroom, no one here gets paid. please be patient since sometimes there are no volunteers around to help. Or, return at a different time for assistance. Thanks
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#1063 [13:19] <wojtekk_pl> my computer have 7 years old and i have windows 10 ang this game did no work
#1064 [13:19] <wojtekk_pl> even on google is not nice about it pls help http://paste.ubuntu.com/15061107/
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#1067 [13:20] <mrcooljacob> can anyone else log into their minecraft account
#1068 [13:20] <r-g-b> thats why we are here kiddo
#1069 [13:20] <r-g-b> we cant
#1070 [13:21] <mrcooljacob> oh i thought i got hacked haha
#1071 [13:21] <r-g-b> nope, its just that their new update screwed things up
#1072 [13:21] <mrcooljacob> ok
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#1074 [13:22] <DirtyPigs> Hey
#1075 [13:22] <DirtyPigs> Can anyone help me with a question about my minecraft problem?
#1076 [13:23] <mrcooljacob> whats your problem?
#1077 [13:23] <DirtyPigs> I keep getting pixel format not accelerated but i have the latest update for my graphics driver
#1078 [13:24] <r-g-b> yeah same here im not sure because my computer is almost brand new
#1079 [13:24] <DirtyPigs> Yeah same here
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#1082 [13:25] <Oscar> How do I send a crash report to Mojang? (The "Report to Mojang" button is not working)
#1083 [13:26] <DirtyPigs> Yeah same here i dont know why it doesnt work
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#1086 [13:28] <wojtekk_pl> http://paste.ubuntu.com/15061107/ pls help
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#1088 [13:33] <wojtekk_pl> http://paste.ubuntu.com/15061107/ pls help
#1089 [13:33] <wojtekk_pl> PLS HELPPPPPPP http://paste.ubuntu.com/15061107/
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#1093 [13:34] <Tall1s> Hello again my graphic drivers will not work so i need a solution the link for my report is http://paste.ubuntu.com/15063301/
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#1095 [13:35] <pleasehelpthatnewey> There is a big bug on minecraft xbox 360 where title update 32 is not updateing and even doesn bring up a error message or nothing ! please help or how do i fix this
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#1098 [13:35] <Tall1s> http://paste.ubuntu.com/15063301/
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#1101 [13:36] <pleasehelpthatnewey> can someone help
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#1107 [13:36] <Jordan> pls help
#1108 [13:36] <pleasehelpthatnewey> can someone pls help
#1109 [13:37] <pleasehelpthatnewey> same
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#1111 [13:37] <Jordan> I really need help its important
#1112 [13:37] <pleasehelpthatnewey> same here
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#1114 [13:37] <pleasehelpthatnewey> what type of minecraft
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#1117 [13:37] <Tall1s> Hello my minecraft graphic drivers need updated my Ubuntu Pastebin is http://paste.ubuntu.com/15063301/
#1118 [13:37] <Jordan> It's a problem with opening minecraft
#1119 [13:38] <pleasehelpthatnewey> console or pc ?
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#1121 [13:38] <Tall1s> [c
#1122 [13:38] <Tall1s> pc
#1123 [13:38] <pleasehelpthatnewey> oh
#1124 [13:38] <pleasehelpthatnewey> i have MAJOR promblems with 360
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#1126 [13:38] <khi> hey
#1127 [13:38] <pleasehelpthatnewey> hi
#1128 [13:39] <pleasehelpthatnewey> can someone help
#1129 [13:39] <Tall1s> pleasehelpthatnewey try restarting your xbox and retrying your download
#1130 [13:39] <pleasehelpthatnewey> i have tryed all of that
#1131 [13:39] <khi> what does it want me to paste
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#1133 [13:39] <Tall1s> khi all of it
#1134 [13:39] <khi> http://paste.ubuntu.com/15063428/
#1135 [13:39] <khi> there u go
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#1137 [13:40] <khi> is that what u need?
#1138 [13:40] <DirtyPigs> Can anybody help me with pixel format not accelerated?
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#1140 [13:40] <Tall1s> http://paste.ubuntu.com/15063301/ is my pastebin i cant access my minecraft client i can open my launcher but it wont start
#1141 [13:40] <pleasehelpthatnewey> well ive called microsoft at least 3 times and they said they will be contacting 4j studios
#1142 [13:40] <DirtyPigs> Tallis same here
#1143 [13:41] <khi> im on pc minecraft and it says the pixel format isnt accelerated
#1144 [13:41] <pleasehelpthatnewey> same
#1145 [13:41] <DirtyPigs> Khi i have same problem! Can anyone help me!!!
#1146 [13:41] <khi> and i cant find good intel thing
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#1148 [13:42] <DirtyPigs> I dont have any updates! So what do i do
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#1151 [13:43] <Tall1s> http://paste.ubuntu.com/15063301/
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#1154 [13:44] <khi> im baxck
#1155 [13:44] <khi> http://paste.ubuntu.com/15063428/
#1156 [13:44] <khi> ther is my pastebin could someone help
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#1158 [13:45] <cutekacey> why dosnt my minecraft open
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#1160 [13:46] <cutekacey> why dosnt it open
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#1167 [13:50] <zDaemon> help-me change my email
#1168 [13:51] <zDaemon> my email original the hacked change is the new email plz
#1169 [13:51] <zDaemon> my email original the hacked change is the new email plz
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#1172 [13:52] <Borisjagger> hi
#1173 [13:53] <Borisjagger> hello?
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#1176 [13:54] <Tall1s> http://paste.ubuntu.com/15063301/
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#1178 [13:59] * CrystalMare is now known as Crystal|AFK
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#1181 [14:02] <TBNRfrags_son> Hi
#1182 [14:02] <Tall1s> Hello my Graphic Drivers wont work when i start the game and it says i need to update them my Pastebin link is http://paste.ubuntu.com/15063301/
#1183 [14:02] * Xx_MrChicken_xX [Xx_MrChicken_xX@notlogged] has joined #minecrafthelp
#1184 [14:02] <TBNRfrags_son> Um i forgot my security questions
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#1192 [14:08] <Tall1s> http://paste.ubuntu.com/15063301/
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#1198 [14:11] <fall> anyone here? i need some help with changing a password for my mojang account
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#1208 [14:28] <venonextreme123> do you speak portuguese
#1209 [14:29] <venonextreme123> i actualiiy my windows (version 10) and now the game not run
#1210 [14:30] <venonextreme123> he said that problem with my pixel format
#1211 [14:30] <venonextreme123> http://paste.ubuntu.com/15064849/
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#1217 [14:32] <venonextreme123> someboby can help me
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#1220 [14:36] <sbeasley28> can anyone help me, I am trying to join a friends game on mindcraft but it keeps popping up with an error message saying I can't join the game because i'm running an older version
#1221 [14:39] <Anna> sbeasley28: what version are you running?
#1222 [14:39] <Anna> and what version are your friends running?
#1223 [14:40] <sbeasley28> not sure exactly
#1224 [14:41] <Anna> Should say in the bottom left of the main menu?
#1225 [14:41] <Anna> This is the PC version correct?
#1226 [14:41] <sbeasley28> they are using a disk that was just bought not very long ago.
#1227 [14:41] <Anna> A disk, oh. hm
#1228 [14:41] <sbeasley28> no it's xbox 360
#1229 [14:41] <Anna> Xbox/playstation?
#1230 [14:41] <Anna> Ah
#1231 [14:42] <Anna> I'm not sure then, is there any way you can update your version?
#1232 [14:43] <sbeasley28> i'm not sure how to do that, tried calling xbox to see if they could help but I think they are closed today.
#1233 [14:43] <venonextreme123> think that i have to upgrade my driver video
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#1235 [14:46] <Church> Hello, for the last few days (five to be exact) I have been getting an error whenever I try to login to a Minecraft server of any kind. The error says "Failed to login: Authentication servers are currently down for maintenance. Nothing pertaining to my internet or my firewall has been changed and the MC servers are currently up. Can I get any help or solutions, or at the very minimum get told what is going on?
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#1239 [14:48] <MundoDosJogos> Eu não consigo entrar no meu craftlandia
#1240 [14:49] <MundoDosJogos> não consigo entrar no craftlandia
#1241 [14:49] <MundoDosJogos> http://paste.ubuntu.com/15065465/
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#1243 [14:51] <MundoDosJogos> alguem me ajdua
#1244 [14:51] <MundoDosJogos> ;-;
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#1246 [14:54] <venonextreme123> mundo dos jogos
#1247 [14:54] <venonextreme123> vc tb fez a atualização para o windows 10
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#1250 [14:57] <Athexo> Hi my problem is I will be playing minecraft for about 10-20 minutes then the screen freezes flashes a color then says minecraft is not responding, after that it says Java TM not responding and then it says Display has recovered from something
#1251 [14:57] <Athexo> It happens for other games too
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#1261 [15:03] <gnaxexer> hey
#1262 [15:03] <loopy> hi there. I've recently updaqted to windows 10, and for some reason the launcher comes but fine, but when i click play it doesn't play. anyone know why?
#1263 [15:03] <loopy> comes up fine*
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#1265 [15:03] <Athexo> Loopy Try reinstalling minecraft
#1266 [15:04] <Athexo> loopy: Try reinstalling minecraft
#1267 [15:04] <loopy> just uninstall it then dowload the launcher again to reinstall it?
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#1270 [15:05] <Athexo> ye
#1271 [15:05] <loopy> ok ill try that
#1272 [15:06] <loopy> brb
#1273 [15:06] <kk> I have a crash report when i try to play. anyone no why?
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#1276 [15:06] <kk> i dont know how to fix it.
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#1278 [15:07] <Ricky1ne> My issue with Minecraft is that whenever I attempt to log in, I'm told that my account was migrated to a Mojang account, which I don't remember doing. As a result, no matter if it's my username or my email, I get locked out of my game that I paid $27 for 3 years ago.
#1279 [15:07] * kk [kk@notlogged] has joined #minecrafthelp
#1280 [15:08] <kk> My game crashed when i tried to play, Anyone know hoe to fix it?
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#1288 [15:19] <ava> i downloaded the thing to help me scan and my mc still isnt working
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#1290 [15:21] * Cheeky_Badger [Cheeky_Badger@notlogged] has joined #minecrafthelp
#1291 [15:21] <Cheeky_Badger> Excuse me, is there a way to find out what email is assigned to an account? I have the username and password, but I can't remember what email I used
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#1293 [15:26] <loopy> tried reinstalling it... hasn't seemed to work
#1294 [15:26] <loopy> reinstalled forge as well
#1295 [15:27] <loopy> maybe more info. i was told to reinstall minecraft as it was pulling up the launcher but it still isn't working :/
#1296 [15:30] * Stampyyyyy [Stampyyyyy@notlogged] has joined #minecrafthelp
#1297 [15:30] <Stampyyyyy> Um i need help
#1298 [15:31] <Stampyyyyy> Is it possible for my minecraft email that i registered with to be changed? It doesn't work anymore.
#1299 [15:31] <Cheeky_Badger> lol that was basically my question as well
#1300 [15:31] <Stampyyyyy> Well, both of my accounts' emails don't work anymore. Can i change them?
#1301 [15:32] <Cheeky_Badger> I haven't been answered yet :/
#1302 [15:32] <Stampyyyyy> Same
#1303 [15:33] <Stampyyyyy> Waiting waiting waiting
#1304 [15:34] <Cheeky_Badger> I have to leave soon as well
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#1307 [15:35] <SilentNinja382> I have downloaded Mincraft onto our new computer with Window 10. I have updated the drivers as recommended but am still getting an error. Here is the DxDiag report. Any suggestions? http://paste.ubuntu.com/15066550/
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#1310 [15:35] <Cheeky_Badger> I'll just ask later, I suppooooose
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#1313 [15:37] <Stampyyyyy> I need help
#1314 [15:37] <Stampyyyyy> Is it possible for both of my minecraft emails that i registered with to be changed? They dont work.
#1315 [15:37] <Stampyyyyy> They got deleted.
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#1320 [15:42] <ladydawnya> Hi there I need help with my minecraft acct. I am being charged for something intermittantly and I don't know why.
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#1323 [15:43] <Narwhal_Cutie> I am getting a graphics driver error, but my drivers say there are no updates. Can someone help? http://paste.ubuntu.com/15066845/
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#1327 [15:47] <Narwhal_Cutie> HELP! I am getting a graphics driver error, but my drivers say there are no updates. Can someone help? http://paste.ubuntu.com/15066845/
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#1333 [15:56] <Stampyyyyy> Is it possible to change both of my accounts' regestering email? They don't work.
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#1336 [16:04] <Stampyyyyy> Is it possible to change both of my accounts' regestering email? They don't work.
#1337 [16:05] * bluh [bluh@notlogged] has joined #minecrafthelp
#1338 [16:05] <bluh> Is anyone having login issues on their account?
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#1342 [16:09] <mrR> hello
#1343 [16:10] <jjs999jjs> Guys, this is a volunteer run chatroom, no one here gets paid. please be patient since sometimes there are no volunteers around to help. Or, return at a different time for assistance. Thanks
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#1346 [16:11] <cameronbeau> I downloaded the game but it says there's problems with my driver....http://paste.ubuntu.com/15067483/
#1347 [16:12] <mrR> is there a fix for lan games?
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#1351 [16:15] <Rodrigo> http://paste.ubuntu.com/15067582/
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#1354 [16:17] <lilsmoke> i want to play a different world but i cant login i even changed my password
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#1357 [16:18] <LionKing39> I need help with my drivers not updating properly on my computer causing me to not be able to play minecraft. I tried the auto-detect update from the manufacturer (intel) and it did not detect anything. here is my dxdiag report http://paste.ubuntu.com/15067559/
#1358 [16:20] <KiritoX18> I i for voy my password
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#1360 [16:20] <Stampyyyyy> Is it possible to change both of my accounts' regestering email? They don't work.
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#1367 [16:23] <Stampyyyyy> Is it possible to change both of my accounts' regestering email? They don't work.
#1368 [16:23] <lilsmoke> can somebody help me please
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#1375 [16:35] <ida> Im trying to log onto my account but I can't remember my security questions. Any help?
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#1379 [16:37] <mrcooljacob_> is anyones minecrft working yet?
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#1385 [16:40] <bobjama> http://paste.ubuntu.com/15067934/
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#1395 [16:52] <Stampyyyyy> Is it possible to change both of my accounts' regestering email? They don't work.
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#1398 [16:55] <jjs999jjs> Guys, this is a volunteer run chatroom, no one here gets paid. please be patient since sometimes there are no volunteers around to help. Or, return at a different time for assistance. Thanks
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#1410 [17:09] <Abe> can anyone help me with this minecraft java.net.connectexception
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#1414 [17:10] <Abe> I keep getting Java has timed out no further information
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#1419 [17:14] <Skillz> Hi how do i fix java.lang.NullPointerException: group
#1420 [17:14] <Skillz> ??
#1421 [17:14] <Skillz> what is that??
#1422 [17:15] <webrosc> Skillz, what antivirus do you use?
#1423 [17:15] <Skillz> mccafay but i removed it
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#1425 [17:16] <webrosc> did you uninstall it, or use a tool to remove it?
#1426 [17:16] <webrosc> mcafee is known to be hard to uninstall
#1427 [17:17] <webrosc> Stampyyyyy, if you can't access your old emails to change the linked email then you will have to contact Mojang to sort it
#1428 [17:17] <Skillz> i did it here http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.eve
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#1430 [17:18] <webrosc> ??> Stampyyyyy mojang/email
#1431 [17:18] <Absol> Stampyyyyy: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1432 [17:18] <Absol> Stampyyyyy: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1433 [17:19] <webrosc> ??> Skillz tools/hjt
#1434 [17:19] <Absol> Skillz: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1435 [17:19] <Absol> Skillz: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1436 [17:19] * youtub537 [youtub537@notlogged] has quit. (Client Quit)
#1437 [17:20] <Skillz> Logfile of Trend Micro HijackThis v2.0.5 Scan saved at 3:20:38 PM, on 2/14/2016 Platform: Unknown Windows (WinNT 6.02.1008) MSIE: Internet Explorer v10.0 (10.00.9200.16453) FIREFOX: 44.0 (x86 en-US) Boot mode: Normal Running processes: C:\Windows\SysWOW64\UMonit.exe C:\Program Files\Plantronics\GameCom 780 & 788\GameCom780.exe C:\Users\SuperGamer\AppData\Roaming\uTorrent\uTorrent.exe C:\Users\SuperGamer\AppData\Roaming\uTorrent\upda
#1438 [17:20] <webrosc> Skillz, use paste.ubuntu.com like Absol told you
#1439 [17:20] <Skillz> oh my bad
#1440 [17:21] <Skillz> Logfile of Trend Micro HijackThis v2.0.5 Scan saved at 3:20:38 PM, on 2/14/2016 Platform: Unknown Windows (WinNT 6.02.1008) MSIE: Internet Explorer v10.0 (10.00.9200.16453) FIREFOX: 44.0 (x86 en-US) Boot mode: Normal Running processes: C:\Windows\SysWOW64\UMonit.exe C:\Program Files\Plantronics\GameCom 780 & 788\GameCom780.exe C:\Users\SuperGamer\AppData\Roaming\uTorrent\uTorrent.exe C:\Users\SuperGamer\AppData\Roaming\uTorrent\upda
#1441 [17:21] <Skillz> aww
#1442 [17:21] <webrosc> Skillz: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1443 [17:23] <Skillz> Logfile of Trend Micro HijackThis v2.0.5 Scan saved at 3:23:04 PM, on 2/14/2016 Platform: Unknown Windows (WinNT 6.02.1008) MSIE: Internet Explorer v10.0 (10.00.9200.16453) FIREFOX: 44.0 (x86 en-US) Boot mode: Normal Running processes: C:\Windows\SysWOW64\UMonit.exe C:\Program Files\Plantronics\GameCom 780 & 788\GameCom780.exe C:\Users\SuperGamer\AppData\Roaming\uTorrent\uTorrent.exe C:\Users\SuperGamer\AppData\Roaming\uTorrent\upda
#1444 [17:23] <webrosc> ??> Skillz paste
#1445 [17:23] <Absol> Skillz: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1446 [17:23] * PauloFranca [PauloFranca@notlogged] has joined #minecrafthelp
#1447 [17:23] <PauloFranca> HELP ME
#1448 [17:24] <PauloFranca> I AM BRAZILIAN
#1449 [17:24] <GreyVulpine> Can't really fix that, sorry.
#1450 [17:24] <webrosc> PauloFranca, we can't help with that
#1451 [17:24] <PauloFranca> My Account Minecraft Premium this logging as DEMO!
#1452 [17:24] <webrosc> what is your ingame name?
#1453 [17:24] * Sidney [Sidney@notlogged] has joined #minecrafthelp
#1454 [17:25] <PauloFranca> I played in for premium servers nick _MsBR_
#1455 [17:25] <Skillz> Logfile of Trend Micro HijackThis v2.0.5 Scan saved at 3:23:04 PM, on 2/14/2016 Platform: Unknown Windows (WinNT 6.02.1008) MSIE: Internet Explorer v10.0 (10.00.9200.16453) FIREFOX: 44.0 (x86 en-US) Boot mode: Normal Running processes: C:\Windows\SysWOW64\UMonit.exe C:\Program Files\Plantronics\GameCom 780 & 788\GameCom780.exe C:\Users\SuperGamer\AppData\Roaming\uTorrent\uTorrent.exe C:\Users\SuperGamer\AppData\Roaming\uTorrent\upda
#1456 [17:25] <Skillz> that is what happends
#1457 [17:25] <webrosc> Skillz, try reading what you are told to do
#1458 [17:25] <webrosc> ??> Skillz paste
#1459 [17:25] <PauloFranca> Until these days ago I still got everything normally!
#1460 [17:25] <Absol> Skillz: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1461 [17:26] <PauloFranca> Speak Portuguese?
#1462 [17:26] <GreyVulpine> PauloFranca - Nope
#1463 [17:26] <PauloFranca> I am using google translate :P
#1464 [17:26] <Skillz> WAIT WHAT DO I PUT ON POSTER??
#1465 [17:26] <webrosc> Skillz, your name
#1466 [17:26] <webrosc> or anything at all
#1467 [17:26] <Skillz> mINECRAFT USER??
#1468 [17:27] <webrosc> just put anything, it doesn't matter
#1469 [17:27] <GreyVulpine> Please stop with the caps
#1470 [17:27] <Sidney> hi
#1471 [17:27] <GreyVulpine> Sidney - Hello
#1472 [17:27] <Skillz> SUPERNILANJAN
#1473 [17:27] <webrosc> PauloFranca, did you change your username last month?
#1474 [17:27] <Skillz> noo
#1475 [17:27] <Sidney> is this the place for minecraft help
#1476 [17:28] <GreyVulpine> Sidney - Yes.
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#1478 [17:28] <PauloFranca> so I PAID for minecraft premium account and now she just not this more in my hands? It was suddenly she no longer has the benefits! I nescessito !! or I want to reimbursement: P
#1479 [17:28] <webrosc> PauloFranca, did you change your username last month?
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#1481 [17:28] <Skillz> webrosc have skype??
#1482 [17:29] <PauloFranca> in the first month he was as _br_ I modified to _MsBR_ with BR Uppercase
#1483 [17:29] <webrosc> Skillz, no, and even if i did i wouldn't give it out
#1484 [17:29] <Sidney> GreyVulpine do you want me to paste my link
#1485 [17:29] <GreyVulpine> Sidney - Please do
#1486 [17:29] <Sidney> http://paste.ubuntu.com/15068512/
#1487 [17:29] <webrosc> PauloFranca, thats what i was expecting you to say
#1488 [17:29] * Skillz [Skillz@notlogged] has joined #minecrafthelp
#1489 [17:29] <Skillz> Hi
#1490 [17:29] <Skillz> Hello
#1491 [17:30] <Sidney> hi
#1492 [17:30] <webrosc> PauloFranca, can you login to https://account.mojang.com/me ? does it show minecraft listed and your username there?
#1493 [17:30] <Skillz> How do u fix
#1494 [17:30] <GreyVulpine> Sidney - Looks like you recently updated to windows 10. Unfortunately, the video chipset in your computer doesn't have windows 10 drivers
#1495 [17:30] <webrosc> Skillz, post the paste.ubuntu.com link
#1496 [17:30] <Skillz> java.lang.NullPointerException: group
#1497 [17:30] <webrosc> if you have it
#1498 [17:30] <Skillz> i did but Logfile of Trend Micro HijackThis v2.0.5 Scan saved at 3:23:04 PM, on 2/14/2016 Platform: Unknown Windows (WinNT 6.02.1008) MSIE: Internet Explorer v10.0 (10.00.9200.16453) FIREFOX: 44.0 (x86 en-US) Boot mode: Normal Running processes: C:\Windows\SysWOW64\UMonit.exe C:\Program Files\Plantronics\GameCom 780 & 788\GameCom780.exe C:\Users\SuperGamer\AppData\Roaming\uTorrent\uTorrent.exe C:\Users\SuperGamer\AppData\Roaming\uTo
#1499 [17:30] <GreyVulpine> Sidney - You've got a few options at this point. Either reinstall with vista, or the windows you had before, or play minecraft on a newer computer
#1500 [17:30] <Skillz> that is what happens when i paste
#1501 [17:30] <GreyVulpine> Skillz - If you do not follow the instructions, we cannot help you
#1502 [17:31] <PauloFranca> yes I can access more does not appear my nickname before appeared !!
#1503 [17:31] <Skillz> I did plz help me!!
#1504 [17:31] <webrosc> ??> Skillz paste
#1505 [17:31] <Absol> Skillz: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1506 [17:31] <Sidney> Okay So what happends if I buy a new graphics card
#1507 [17:31] <webrosc> PauloFranca, it maybe you are using the wrong email then, use this site https://minecraft.net/retrievename to test ALL of your emails to see which is linked to your username
#1508 [17:32] <GreyVulpine> Sidney - Depends on the graphics card. Some may not be compatible with your computer
#1509 [17:32] <Skillz> Logfile of Trend Micro HijackThis v2.0.5 Scan saved at 3:32:36 PM, on 2/14/2016 Platform: Unknown Windows (WinNT 6.02.1008) MSIE: Internet Explorer v10.0 (10.00.9200.16453) FIREFOX: 44.0 (x86 en-US) Boot mode: Normal Running processes: C:\Windows\SysWOW64\UMonit.exe C:\Program Files\Plantronics\GameCom 780 & 788\GameCom780.exe C:\Users\SuperGamer\AppData\Roaming\uTorrent\uTorrent.exe C:\Users\SuperGamer\AppData\Roaming\uTorrent\upda
#1510 [17:32] <Sidney> Okay so it would be smart to get a new computer
#1511 [17:32] <Skillz> dead ass
#1512 [17:33] <Skillz> that is what cames up on this help page
#1513 [17:33] <PauloFranca> No, the account of creation was used this email: paulofrancattos@hotmail.com and name User _Msbr_
#1514 [17:33] <webrosc> Skillz, please get someone to help you who can follow simple instructions as you do not seem able to
#1515 [17:33] <GreyVulpine> Sidney - It would
#1516 [17:33] <Sidney> Thanks
#1517 [17:34] <Sidney> bye
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#1519 [17:34] <webrosc> PauloFranca, we can't access account info here sorry, you will be best contacting mojang
#1520 [17:34] <webrosc> ??> PauloFranca mojang/email
#1521 [17:34] <Absol> PauloFranca: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1522 [17:34] <Absol> PauloFranca: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#1524 [17:35] <PauloFranca> It takes a while to come to this email link? https://minecraft.net/retrievename
#1525 [17:35] <Mallow> I cannot reset my minecraft password because it will only let me reset my mojang password! What do i do?
#1526 [17:35] * hapos [hapos@notlogged] has joined #minecrafthelp
#1527 [17:36] <webrosc> Mallow, they are the same thing
#1528 [17:36] <webrosc> you login to minecraft with your Mojang account
#1529 [17:36] <Mallow> I cant sign into minecraft with the mojang account though
#1530 [17:36] <webrosc> did you fail to login a few times?
#1531 [17:36] <PauloFranca> yes, with this e-mail paulofrancattos@hotmail.com
#1532 [17:36] <webrosc> PauloFranca, contact Mojang, they will sort it for you
#1533 [17:37] <Mallow> Im pretty sure mojang is only open monday-friday
#1534 [17:37] <webrosc> Mallow, the magic of emails, they wait to be read
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#1541 [17:42] <hj> my minecraft doesmt work
#1542 [17:42] <TheGamer> Hiii How do u fix java.lang.NullPointerException: group
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#1544 [17:42] <webrosc> ??> TheGamer tools/hjt
#1545 [17:42] <Absol> TheGamer: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1546 [17:42] <Absol> TheGamer: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1547 [17:42] <webrosc> TheGamer, and this time use paste.ubuntu.com, DO NOT post the log in this chat
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#1555 [17:49] <TheGamer> paste.ubuntu.com
#1556 [17:49] <TheGamer> how do i do the link part
#1557 [17:50] <TheGamer> the link does not chance
#1558 [17:50] <webrosc> when you click paste it takes you to a new page, we need the URL of that page
#1559 [17:50] <webrosc> it looks like this... paste.ubuntu.com/1234567
#1560 [17:51] <TheGamer> its not taking me to a new page tho
#1561 [17:51] <webrosc> are you pressing the paste button?
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#1563 [17:51] <TheGamer> ya
#1564 [17:51] <TheGamer> do i put a poster??
#1565 [17:52] <webrosc> yes, just put anything at all in there, i already told you that
#1566 [17:52] <GreyVulpine> You would need to in order to press the "Paste!" button at the bottom of the page
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#1568 [17:52] <TheGamer> http://paste.ubuntu.com/15068950/
#1569 [17:52] <Yaakov> hi anyone online
#1570 [17:52] <TheGamer> lol
#1571 [17:52] <webrosc> Yaakov, nope, just us 160 odd people
#1572 [17:53] <Yaakov> i would like mojang to track a player
#1573 [17:53] <webrosc> Yaakov, they don't do that
#1574 [17:53] <webrosc> and this isn't a Mojang run chat
#1575 [17:53] * broncodaniel [broncodaniel@notlogged] has joined #minecrafthelp
#1576 [17:53] <TheGamer> lol
#1577 [17:53] <Yaakov> lol what is it?
#1578 [17:53] <webrosc> a volunteer run help channel
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#1580 [17:53] * Crystal|AFK is now known as CrystalMare
#1581 [17:53] <TheGamer> webrosc what do i do??
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#1583 [17:55] * broncodaniel [broncodaniel@notlogged] has quit. (Client Quit)
#1584 [17:56] <webrosc> i would remove hamachi, that could be messing with things
#1585 [17:56] <GreyVulpine> Also, malware, I believe
#1586 [17:56] <GreyVulpine> hwopt14022016140730 - Unknown owner - C:\Windows\hwopt_14022016140730\hwopt14022016140730.exe
#1587 [17:56] <GreyVulpine> hwopt14022016140730_updater_service - Unknown owner - C:\Windows\hwopt_14022016140730\hwopt14022016140730_updater_service.exe
#1588 [17:56] * osuka_ [osuka_@notlogged] has joined #minecrafthelp
#1589 [17:56] <webrosc> ??> TheGamer av/adwcleaner
#1590 [17:56] <Absol> TheGamer: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#1591 [17:56] <Absol> TheGamer: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#1592 [17:57] <webrosc> ??> TheGamer av/malwarebytes
#1593 [17:57] <Absol> TheGamer: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#1594 [17:57] <Absol> TheGamer: Download it here: http://www.malwarebytes.org/
#1595 [17:57] * Lucca1501 [Lucca1501@notlogged] has joined #minecrafthelp
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#1597 [17:57] <GreyVulpine> And C:\windows\jmesoft\hotkey.exe
#1598 [17:58] <Lucca1501> Hello
#1599 [17:58] * Ghost [Ghost@notlogged] has quit. (Client Quit)
#1600 [17:58] <GreyVulpine> Lucca1501 - Hello.
#1601 [17:58] * Stampyyyyy [Stampyyyyy@notlogged] has quit. (Quit: Web client closed)
#1602 [17:58] <Lucca1501> I have alta on my computer and my account stopped working
#1603 [17:58] <Lucca1501> Alt
#1604 [17:59] <webrosc> Lucca1501, stopped working?
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#1608 [18:01] * TheGamer [TheGamer@notlogged] has joined #minecrafthelp
#1609 [18:01] <TheGamer> I did everthing u told me to nothing is working
#1610 [18:02] <webrosc> TheGamer, you ran both programs fully, and rebooted after each?
#1611 [18:02] * Lucca1501 [Lucca1501@notlogged] has quit. (Ping timeout: 204 seconds)
#1612 [18:02] <TheGamer> wait do u think uninstalling and re instolling will help?
#1613 [18:03] <webrosc> TheGamer, run bothe of the programs Absol gave you, rebbot the computer when done
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#1615 [18:03] <TheGamer> both??
#1616 [18:03] <TheGamer> I only got 1
#1617 [18:03] <webrosc> adwcleaner and malewarebytes
#1618 [18:03] <TheGamer> the anti-melo
#1619 [18:03] <TheGamer> or somthing like that
#1620 [18:04] <webrosc> ??> TheGamer av/adwcleaner
#1621 [18:04] <Absol> TheGamer: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#1622 [18:04] <Absol> TheGamer: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#1623 [18:04] <webrosc> ??> TheGamer av/malwarebytes
#1624 [18:04] <Absol> TheGamer: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#1625 [18:04] <Absol> TheGamer: Download it here: http://www.malwarebytes.org/
#1626 [18:04] <webrosc> those 2
#1627 [18:04] <TheGamer> ya that one
#1628 [18:04] <webrosc> run a full scan and clean with both of those
#1629 [18:05] <TheGamer> ok
#1630 [18:05] <TheGamer> the last one is eting up
#1631 [18:05] <TheGamer> setting'
#1632 [18:05] <webrosc> just run them, don't need a running commentary
#1633 [18:07] <TheGamer> how long does the malwarebytes take
#1634 [18:07] <webrosc> as long as it takes
#1635 [18:07] <TheGamer> estamate??
#1636 [18:07] <webrosc> some time
#1637 [18:07] <TheGamer> long time??
#1638 [18:08] <webrosc> it depends on computer speed and size of data, can't be guessed
#1639 [18:08] <TheGamer> ok
#1640 [18:08] <webrosc> anywhere between 1 second, and 1 year
#1641 [18:09] <TheGamer> its still on scaning or update :+(
#1642 [18:09] <TheGamer> for*
#1643 [18:10] <webrosc> we don't need a running commentary, just let it run
#1644 [18:10] <TheGamer> now its on pre-scan :)
#1645 [18:10] <TheGamer> scan setup
#1646 [18:10] <GreyVulpine> !k TheGamer
#1647 [18:10] * GreyBot kicked TheGamer from #minecrafthelp (Reason: heGamer :<Kicks:1484>)
#1648 [18:17] * SuperCandy [SuperCandy@notlogged] has joined #minecrafthelp
#1649 [18:17] <SuperCandy> yoo
#1650 [18:18] <SuperCandy> its me SuperGamer
#1651 [18:18] <SuperCandy> i did everything
#1652 [18:18] <SuperCandy> and its still not working :(
#1653 [18:19] <webrosc> did you reboot your computer when BOTH programs have run a full scan and clean?
#1654 [18:19] <SuperCandy> yup
#1655 [18:19] <webrosc> lets get a new hjt log
#1656 [18:20] <webrosc> ??> SuperCandy tools/hjt
#1657 [18:20] <Absol> SuperCandy: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1658 [18:20] <Absol> SuperCandy: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1659 [18:20] <SuperCandy> \http://paste.ubuntu.com/15069324/
#1660 [18:22] <SuperCandy> Now what??
#1661 [18:22] <webrosc> looks like the malware wasn't removed
#1662 [18:22] <SuperCandy> what do i do now?
#1663 [18:23] <SuperCandy> do i reinstall minecraft??
#1664 [18:23] * hapos [hapos@notlogged] has quit. (Remote host closed the connection)
#1665 [18:23] <webrosc> take your computer to a professional to remove the malware
#1666 [18:23] <SuperCandy> gtg
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#1668 [18:24] * TheOakGod [TheOakGod@notlogged] has joined #minecrafthelp
#1669 [18:27] <TheOakGod> Hello, i tries to start minecraft and it told me that my graphic drivers are out of date, i have my DxDiag URL and now i am completely clueless.
#1670 [18:27] <TheOakGod> http://paste.ubuntu.com/15069322
#1671 [18:27] <webrosc> TheOakGod, one moment
#1672 [18:28] <webrosc> TheOakGod, download and run http://www.nvidia.co.uk/download/driverResults.aspx/94984/en-uk
#1673 [18:28] <TheOakGod> Okay, it is downloading.
#1674 [18:29] * thaylan [thaylan@notlogged] has quit. (Quit: Web client closed)
#1675 [18:29] <TheOakGod> Thanks.
#1676 [18:29] * Killsonik [Killsonik@notlogged] has joined #minecrafthelp
#1677 [18:29] <Killsonik> hello
#1678 [18:30] <TheOakGod> hello
#1679 [18:30] <Killsonik> I have a problem
#1680 [18:30] <webrosc> Killsonik, hello, explain your problem
#1681 [18:30] <webrosc> we can't help with medical problems though
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#1683 [18:30] <Killsonik> my minecraft is not letting me join servers and this is what it says java.lang,nullpointerexpection : Group
#1684 [18:30] <webrosc> Killsonik, what antivirus do you use?
#1685 [18:31] <Killsonik> Anti-Malware-Bytes
#1686 [18:31] <Killsonik> I mean
#1687 [18:31] * TheOakGod [TheOakGod@notlogged] has quit. (Quit: Web client closed)
#1688 [18:31] <Killsonik> Malwarebytes Antimalware
#1689 [18:31] <Killsonik> that`s what i use
#1690 [18:31] <webrosc> ??> Killsonik tools/hjt
#1691 [18:31] <Absol> Killsonik: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1692 [18:31] <Absol> Killsonik: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#1697 [18:33] <Killsonik> My one is Anti Malware Not Free Malware
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#1699 [18:33] <Killsonik> Just any solutions eexcept downloading stuff?
#1700 [18:33] <webrosc> what Absol told you to do is a diagnostic tool
#1701 [18:34] <Killsonik> i Can`t Download anything
#1702 [18:34] * Alan [Alan@notlogged] has joined #minecrafthelp
#1703 [18:34] <webrosc> then we can not diagnose your issue
#1704 [18:34] <Killsonik> ok let me try first4 i download accept then i copy everything and put in tpastebin?
#1705 [18:35] <webrosc> you do what Absol said
#1706 [18:35] <Killsonik> ok
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#1708 [18:38] <Killsonik> Absol i did it now what should i do with pastebin?
#1709 [18:39] <webrosc> post the link here
#1710 [18:39] <Killsonik> All the words?
#1711 [18:39] <webrosc> the paste.ubuntu.com link
#1712 [18:39] <Killsonik> the log file?
#1713 [18:39] <Killsonik> http://paste.ubuntu.com/15069560/
#1714 [18:39] <Killsonik> can u help
#1715 [18:40] <webrosc> you have avast and bit defender running, those are antivirus
#1716 [18:41] * KelvinJP [KelvinJP@notlogged] has joined #minecrafthelp
#1717 [18:41] <webrosc> remove bitdefender
#1718 [18:41] <Killsonik> Ok Thanks
#1719 [18:41] <Killsonik> I`m Trying to keep my computer super safe xD Thanks for help
#1720 [18:42] <webrosc> multiple antivirus can casue more issues, 1 is plenty if you just surf carefully
#1721 [18:42] <webrosc> no antivirus is 100% effective, the only way to be safe is to be careful and not download dodgy stuff or visit dodgy places
#1722 [18:43] * Lildirt [Lildirt@notlogged] has joined #minecrafthelp
#1723 [18:43] <Killsonik> ok
#1724 [18:43] * redflash9114 [redflash9114@notlogged] has joined #minecrafthelp
#1725 [18:44] <Killsonik> I deleted BitDefender Now
#1726 [18:44] <Killsonik> What
#1727 [18:44] <webrosc> reboot compter to complete the uninstall, then try minecraft
#1728 [18:45] <Killsonik> can i restart?
#1729 [18:45] * Wonderpig [Wonderpig@notlogged] has joined #minecrafthelp
#1730 [18:45] <webrosc> yes
#1731 [18:45] <Killsonik> okay Thanks Dude Your Truely Amazing
#1732 [18:46] <Alan> tengo un problema con minecraft no me cargar y es por la tarjeta de video
#1733 [18:46] <webrosc> ??> Alan lang/es
#1734 [18:46] <Absol> Alan: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#1735 [18:46] <Wonderpig> I tried opening minecraft and it crashed and said I needed to update my nividia driver but it says there is no update. The link I created is http://paste.ubuntu.com/15069615/
#1736 [18:47] <Killsonik> webrosc are u working with notch? xD
#1737 [18:47] <webrosc> Wonderpig, one moment
#1738 [18:47] * CrystalMare is now known as Crystal|AFK
#1739 [18:47] <webrosc> Killsonik, this channel is volunteer run, and Notch sold Mojang
#1740 [18:48] <Killsonik> Really? D: Who owns it now?
#1741 [18:48] <GreyVulpine> Microsoft
#1742 [18:48] <webrosc> Microsoft
#1743 [18:48] <webrosc> they paid $2.5bn
#1744 [18:48] <Killsonik> ._.
#1745 [18:48] <webrosc> was that right amount?
#1746 [18:48] <Killsonik> Yes i think
#1747 [18:48] <Killsonik> im sad
#1748 [18:49] <webrosc> Wonderpig, downlaod and run http://www.nvidia.co.uk/download/driverResults.aspx/97793/en-uk
#1749 [18:49] <webrosc> Killsonik, Mojang is the same, microsoft is just the parent company
#1750 [18:49] <Alan> I have a problem with minecraft says it's because the video Blast
#1751 [18:49] <Killsonik> now microsoft devolops Minecraft?
#1752 [18:49] <webrosc> Killsonik, no, Mojang still do
#1753 [18:49] <Wonderpig> thanks webrosc
#1754 [18:49] <Killsonik> Ok Thanks webrosc for Helping Me in this problem time to try this out!
#1755 [18:50] <webrosc> ??> Alan win/dxdiag
#1756 [18:50] <Absol> Alan: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1763 [18:53] <AustinB> I am having problems getting the game started up. It keeps crashing. I have updated the graphics drivers to the most current version, any help?
#1764 [18:53] <webrosc> AustinB, you have a dxdiag log link?
#1765 [18:53] <AustinB> getting that for you now
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#1768 [18:54] <AustinB> http://paste.ubuntu.com/15069731/
#1769 [18:54] <ichico> dificunti 0
#1770 [18:54] <Absol> ichico: Please keep it civil
#1771 [18:55] * isaac [isaac@notlogged] has joined #minecrafthelp
#1772 [18:55] <AustinB> is that what youre looking for?
#1773 [18:55] <webrosc> AustinB, yes. one moment
#1774 [18:55] <AustinB> awesome, thank you
#1775 [18:55] * Killsonik [Killsonik@notlogged] has joined #minecrafthelp
#1776 [18:55] * isaac is now known as Guest79631
#1777 [18:55] <Killsonik> im back i restarted pc webrosc
#1778 [18:55] * ichico [ichico@notlogged] has quit. (Client Quit)
#1779 [18:56] <Killsonik> i`mma start minecraft
#1780 [18:56] <webrosc> AustinB, Your graphics card is not supported in windows 7, you need to either return to windos xp/vista, or get a newer grpahics card
#1781 [18:56] <Killsonik> webrosc:
#1782 [18:56] <webrosc> AustinB, even then i'm not sure the card is suitable for minecraft
#1783 [18:56] <AustinB> ok. thank you for your help webrosc!
#1784 [18:56] <AustinB> I appreciate it
#1785 [18:56] <Killsonik> i just restarted pc im going to start minecraft now
#1786 [18:56] <webrosc> Killsonik, ok
#1787 [18:57] <Killsonik> Doesn`t Work .-.
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#1789 [18:57] <Killsonik> webrosc: please Help :0
#1790 [18:57] <webrosc> Killsonik, its possible a bad avast install can cause the issue, remove avast and try minecraft, if it then works reinstall avast
#1791 [18:57] <Killsonik> ok
#1792 [18:58] <Killsonik> can i just keep it in recycle bin?
#1793 [18:58] <webrosc> wait, thats not how to uninstall
#1794 [18:59] <Killsonik> xD should i delete it for mrecycle?
#1795 [18:59] <webrosc> you need to remove it using control panel
#1796 [18:59] <Killsonik> okay .-.
#1797 [18:59] <webrosc> if you deleted the icon from the desktop, that does nothing
#1798 [18:59] <webrosc> did you uninstall bitdefender, or just delete the shortcut?
#1799 [19:00] <Killsonik> deleted ?
#1800 [19:00] <webrosc> you need to goto the control panel, programs and features, find bitdefender, then click uninstall
#1801 [19:00] * ichico [ichico@notlogged] has joined #minecrafthelp
#1802 [19:01] * Dad [Dad@notlogged] has joined #minecrafthelp
#1803 [19:01] <Killsonik> And i never used bit defender before i delted the one from Control PanelThen i delted the set up from recycle bin
#1804 [19:01] <ichico> ELE NAO ENTRA
#1805 [19:01] <webrosc> ichico, English please
#1806 [19:01] <ichico> EU NOA CEI
#1807 [19:01] <webrosc> ??> ichico lang/pt
#1808 [19:01] <Absol> ichico: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1809 [19:01] * JCT5000 [JCT5000@notlogged] has joined #minecrafthelp
#1810 [19:02] <Dad> Hello
#1811 [19:02] <KelvinJP> daddy
#1812 [19:02] <ichico> SIN
#1813 [19:02] <ichico> IES
#1814 [19:02] <webrosc> hello Dad, how can we help?
#1815 [19:02] <Dad> I need help.
#1816 [19:02] * Wonderpig [Wonderpig@notlogged] has quit. (Quit: Web client closed)
#1817 [19:02] <Dad> It says, there's a "Lack of updated graphic drivers" and all of them are up to date.
#1818 [19:03] <Dad> I've tried everything
#1819 [19:03] <webrosc> Dad, do you have a dxdiag log link?
#1820 [19:03] * redflash9114 [redflash9114@notlogged] has quit. (Quit: Web client closed)
#1821 [19:03] <Dad> Yes.
#1822 [19:03] <Dad> Do you need it?
#1823 [19:03] <webrosc> yes please
#1824 [19:03] <JCT5000> I need help. My minecraft says I need to update my graphics drivers. I did what it told me to do, and I didn't have any updates available
#1825 [19:03] <Dad> http://paste.ubuntu.com/15069809/
#1826 [19:03] <webrosc> JCT5000, do you have a dxdiag log link for us?
#1827 [19:04] <JCT5000> Yes http://paste.ubuntu.com/15069821/
#1828 [19:04] <webrosc> Dad, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#1829 [19:04] <webrosc> JCT5000, one moment
#1830 [19:04] <JCT5000> Thanks
#1831 [19:04] <Dad> I've had Windows 10 for a while, my son had no problem playing it, until this popped up.
#1832 [19:05] <KelvinJP> http://paste.ubuntu.com/15069475/
#1833 [19:05] <webrosc> Dad, then you were amazingly lucky as the graphics in that computer have never been working with minecraft on windows 10, intel stopped support at windows 7 for that graphics card
#1834 [19:06] <webrosc> KelvinJP, delete your minecraft.exe, then download and run the minecraft.msi from minecraft.net , that will give you a start menu link, use that to play
#1835 [19:06] <JCT5000> Are you still checking mine?
#1836 [19:06] <KelvinJP> Thank you.
#1837 [19:06] <Dad> Oh well, I'll just buy new ones, thanks for your help.
#1838 [19:06] <webrosc> JCT5000, yes, yours is just a lil more complex
#1839 [19:06] <JCT5000> OK I wonder why
#1840 [19:07] <ichico> OK .. INSTALED WINDOWS 10?
#1841 [19:07] * Lord_Ralex kicked ichico from #minecrafthelp (Reason: chico :ichico)
#1842 [19:08] * Killsonik [Killsonik@notlogged] has quit. (Ping timeout: 204 seconds)
#1843 [19:08] <webrosc> JCT5000, what windows version came on that computer?
#1844 [19:08] <JCT5000> Windows 7
#1845 [19:08] * Guest79631 [Guest79631@notlogged] has quit. (Quit: Web client closed)
#1846 [19:08] <webrosc> JCT5000, i'm thinking you will need to return to windows 7
#1847 [19:09] <JCT5000> How?
#1848 [19:09] <webrosc> when did you upgrade?
#1849 [19:09] <JCT5000> In September
#1850 [19:09] <webrosc> in that case you will only be able to via a full reinstall
#1851 [19:09] <JCT5000> How do I go about doing that?
#1852 [19:10] * Killsonik [Killsonik@notlogged] has joined #minecrafthelp
#1853 [19:10] <Killsonik> webrosc: !!!
#1854 [19:10] <webrosc> if you have a recovery disk use that, if not you will need to download windows disk from microsoft, find your windows 7 key (skicker on computer)
#1855 [19:10] <Killsonik> I`m so happy!!!
#1856 [19:10] <Killsonik> i found the problem it was nto anti virus
#1857 [19:10] <Killsonik> it was but
#1858 [19:10] <KelvinJP> wait delete everything that has the name " minecraft.exe" in it?
#1859 [19:11] <Killsonik> i jsut updated Avast restarted my pc and My Servers Works!!!!!!!
#1860 [19:11] <webrosc> KelvinJP, delete the minecraft.exe you run when you play
#1861 [19:11] <Killsonik> webrosc: it`s Fixed!!
#1862 [19:11] <webrosc> Killsonik, ok, will suggest others try that too next time thanks
#1863 [19:11] <Killsonik> ok :DDDD
#1864 [19:11] <Killsonik> Bey :DDD
#1865 [19:11] <Killsonik> DSo excited Bey :DDD
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#1867 [19:12] <webrosc> JCT5000, or ask a professional to do it for you if you don't know how to do a full windows install
#1868 [19:13] * osuka_ [osuka_@notlogged] has quit. (Quit: ...and the computer's sleeping again. Could someone wake it up for me?)
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#1870 [19:14] <JCT5000> I cant find my Windows 7 Key
#1871 [19:14] <ricardo> hola
#1872 [19:12] <ricardo> alguien me puede ayudar
#1873 [19:12] <webrosc> ricardo, English please
#1874 [19:12] <ricardo> can you help
#1875 [19:13] <JCT5000> Where is the Windows 7 Key Sticker located
#1876 [19:14] <webrosc> JCT5000, if its not on the computer, of with the original paperwork the computer came with, then no idea
#1877 [19:14] <KelvinJP> nothing.
#1878 [19:14] <webrosc> ricardo, help with what?
#1879 [19:15] <webrosc> KelvinJP, just download the minecraft.msi and run it then
#1880 [19:15] <KelvinJP> I did.
#1881 [19:16] <webrosc> KelvinJP, and it installed, then you used the new menu item to run minecraft?
#1882 [19:18] <ricardo> instarlar not let me play for a corrupted file but apparently delete something and let me
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#1886 [19:22] <kyrollos> Hello
#1887 [19:22] <kyrollos> my minecraft keeps crashing
#1888 [19:25] <kyrollos> ive deleted all mods and it still kept crashing
#1889 [19:25] <kyrollos> it says
#1890 [19:25] <kyrollos> ---- Minecraft Crash Report ---- // I let you down. Sorry :( Time: 2/14/16 7:19 PM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:252) at org.lwjgl.opengl.Display.createWind
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#1894 [19:28] <KelvinJP> How do I do that?
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#1896 [19:29] <manyalynn> i am trying to put minexraft on a laptop and it keep telling me to try it again because its unable to start minecraft runtime environment
#1897 [19:31] <GreyVulpine> manyalynn - Go to C:\Program Files (x86)\minecraft, locate the runtime folder and delete it. Then try minecraft again
#1898 [19:31] <manyalynn> ok
#1899 [19:31] * Blaster444 [Blaster444@notlogged] has joined #minecrafthelp
#1900 [19:32] <Blaster444> Having an issue with the game running. Something with drivers not updating correctly.
#1901 [19:32] * TowlieTayler [TowlieTayler@notlogged] has joined #minecrafthelp
#1902 [19:32] <TowlieTayler> Hi, I keep getting this error message when I try to get on a multiplayer server: java.lang.NullPointerException
#1903 [19:32] <Blaster444> Tried updating and it said I don't have any drivers to update. Recently got Windows 10 but none of the support messages are helping.
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#1905 [19:34] <TowlieTayler> Hi, I keep getting this error message when I try to get on a multiplayer server: java.lang.NullPointerException
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#1907 [19:34] <TowlieTayler> Hi, I keep getting this error message when I try to get on a multiplayer server: java.lang.NullPointerException
#1908 [19:36] <manyalynn> didnt work
#1909 [19:37] <manyalynn> GreyVulpine it didnt work still saying the same thing
#1910 [19:37] <GreyVulpine> manyalynn - Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#1911 [19:40] * stalkerr is now known as dark_stalkerr
#1912 [19:42] * rbxgaming [rbxgaming@notlogged] has joined #minecrafthelp
#1913 [19:43] <rbxgaming> hello\
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#1917 [19:46] <LordSippy> My minecraft xbox360 game will not update to tu32 can you help I live in the u.s.a
#1918 [19:46] <GreyVulpine> We can do nothing about that here, unfortunately.
#1919 [19:46] <LordSippy> Where can I get help
#1920 [19:47] <GreyVulpine> Perhaps try the forums?
#1921 [19:48] <ally> hello, i was givin a minecraft card for valentines day and it was typed into my computer and gave me the game. when i attempted to download it, it updated and stopped. then i deleted the game and now my mojang account says i dont own the game. what is your advice?
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#1926 [19:53] <ally> hello, i was givin a minecraft card for valentines day and it was typed into my computer and gave me the game. when i attempted to download it, it updated and stopped. then i deleted the game and now my mojang account says i dont own the game. what is your advice?
#1927 [19:53] * dark_stalkerr is now known as stalkerr
#1928 [19:54] <ally> hello??
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#1931 [19:55] <Minebuilder99> Hello! i need help with a 408 issue i do not have mcaffe or any other anti virus other than AVG
#1932 [19:56] <Minebuilder99> would AVG have a problem or no cause i just want to get back to playing minecraft again
#1933 [19:58] * Kyttin [Kyttin@notlogged] has joined #minecrafthelp
#1934 [19:58] <Minebuilder99> hi
#1935 [19:58] <Minebuilder99> can you help me with the 408 error?
#1936 [19:58] <Kyttin> I get an error when i try to log in from a pc
#1937 [19:59] <Minebuilder99> i cant help with that i'm having the 408 error when i open the launcher
#1938 [19:59] <Kyttin> is there a way around that
#1939 [19:59] <Minebuilder99> the 408?
#1940 [20:00] <Kyttin> sorry i cant help with that. i cant even log in unless it is on my phone
#1941 [20:00] * mrcooljacob_ [mrcooljacob_@notlogged] has quit. (Quit: Web client closed)
#1942 [20:00] <Minebuilder99> is an admin on or anything
#1943 [20:00] <Minebuilder99> cause i need major help
#1944 [20:01] <Minebuilder99> anyway what error are you getting i might be able to help
#1945 [20:02] <Kyttin> i just get the message invalid username/ pasword even though i have no problems loging in with my phone
#1946 [20:02] <Minebuilder99> are you logging in using your name or email
#1947 [20:03] <Kyttin> eemail though i tried my user name hoping it might work
#1948 [20:03] <Minebuilder99> here hold on
#1949 [20:03] <Minebuilder99> im pming you
#1950 [20:04] <Anna> ??> Minebuilder99 scold/pm
#1951 [20:04] * Meow-J [Meow-J@notlogged] has quit. (Quit: Updating details, brb)
#1952 [20:04] <Absol> Minebuilder99: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#1953 [20:04] <Anna> Kyttin: don't pm any password or anything please
#1954 [20:04] * Meow-J [Meow-J@notlogged] has joined #minecrafthelp
#1955 [20:05] <Anna> ??> Kyttin login/throttle
#1956 [20:05] <Absol> Kyttin: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1957 [20:05] <Absol> Kyttin: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#1959 [20:06] <Kyttin> i am here i just tried to login again and got the same message
#1960 [20:07] <Kyttin> i have had no problems loging in through my phone just on the pc
#1961 [20:07] <Minebuilder99> go back into pm
#1962 [20:08] <Lord_Ralex> You have 0 reason to PM
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#1964 [20:08] <Lord_Ralex> Kyttin, you were given the answer. You have to wait 3 hours for your PC to be allowed to log in.
#1965 [20:09] <Andrio> The timeout seems to actually be more like 1 hour.
#1966 [20:09] <Minebuilder99> Absol?
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#1969 [20:11] <Minebuilder99> absol if you see this i need help! since about 4PM i have been trying to fix the 408 error code and i do not have mcaffe installed i have AVG so could you help?
#1970 [20:12] <starari> I try to log into minecraft and it says to update my graphics driver. i follow the link and download for my system but it still doesn't fix my issue. http://paste.ubuntu.com/15070623/
#1971 [20:13] <Andrio> Minebuilder99, yes, AVG causes problems.
#1972 [20:13] <Minebuilder99> the 408 specificly?
#1973 [20:13] <Minebuilder99> specifically**
#1974 [20:13] <Andrio> I believe so.
#1975 [20:14] <Minebuilder99> so should i delete it and see if that fixes anything
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#1977 [20:12] <MrsK> can't log in. anyone else?
#1978 [20:15] <Minebuilder99> thanks for the suggestion i will brb while avg is uninstalling
#1979 [20:15] <Kyttin> i was just told to wait 3 hours, though i have waited a few days
#1980 [20:16] <MrsK> wow
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#1983 [20:19] <Haley_Slayyy> Hi i need help because im trying to play minecraft and then it says that my thing crased so i clicked the link and i did what is said ad it said nothing was wrong but i still cnt play minecraft
#1984 [20:19] <Kyttin> here is what i was told exactly: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access. [18:05] <Absol> Kyttin: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1985 [20:20] <MrsK> not helpful. coudnlt log in the first time
#1986 [20:20] <MrsK> when all was correct
#1987 [20:20] <Haley_Slayyy> but it said minecraft crashed
#1988 [20:21] <Haley_Slayyy> plus i logged in but i cant play
#1989 [20:22] <Kyttin> i was loggrd in to start with and it would only allow me to play offline so i logged out and have been getting an invalid emal/password error. now i cant log in from the pc but i can with all the same information through my phone
#1990 [20:23] <Haley_Slayyy> i logged in on both but its not letting me play
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#1992 [20:23] <MrsK> yes it tells me invalid email/password too
#1993 [20:25] <Kyttin> what i was told is no help because i already tried that a few days ago
#1994 [20:29] * PvPEvan [PvPEvan@notlogged] has joined #minecrafthelp
#1995 [20:29] <PvPEvan> My 1.7.10 minecraft client does not work on multiplayer servers
#1996 [20:30] * AF [AF@notlogged] has joined #minecrafthelp
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#1998 [20:31] <WTF> so, all the sudden I can't log into my account
#1999 [20:31] <AF> Hello, my friend changed my username and I didn't know. It is not an appropriate username and I would like to change it before the due time.
#2000 [20:31] <WTF> says it's been migrated but none of my emails are getting password change instructions
#2001 [20:32] * Isaiah_Theplaya [Isaiah_Theplaya@notlogged] has joined #minecrafthelp
#2002 [20:32] <WTF> Is this seriously the way that Mojang deals with issues...LOL
#2003 [20:33] <Minebuilder99> i cant delete AVG
#2004 [20:33] <Minebuilder99> so im screwed
#2005 [20:33] <WTF> they throw everyone in a pit of despair
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#2009 [20:33] <PvPEvan> basically
#2010 [20:33] <WTF> let's cut to the chase, WHAT IS THE PHONE NUMBER OF THE ACTUAL CUSTOMER SERVICE
#2011 [20:34] * PvPEvan [PvPEvan@notlogged] has quit. (Quit: Web client closed)
#2012 [20:34] <AF> 880-055-4545
#2013 [20:34] * Lord_Ralex kicked AF from #minecrafthelp (Reason: F :AF)
#2014 [20:34] <Lord_Ralex> There is no number
#2015 [20:34] <Lord_Ralex> Nor are we Mojang.
#2016 [20:34] * Isaiah_Theplaya [Isaiah_Theplaya@notlogged] has quit. (Client Quit)
#2017 [20:34] <Lord_Ralex> If you wish to email Mojang for account issues, you can use their form
#2018 [20:34] <Lord_Ralex> ?? mojang/email
#2019 [20:35] <WTF> i get that, but i was lead here from mojangs site, which is just gross
#2020 [20:35] <Absol> mojang/email: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2021 [20:35] <Absol> mojang/email: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2022 [20:35] <Minebuilder99> LORD how do i fix error 408
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#2024 [20:36] <Nysra> Hey can I change my username before the due time? It's inappropriate and I didn't get to set it myself.
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#2030 [20:39] <LeoD> I try to login and it tells me invalid crecentials. Any suggestions?
#2031 [20:39] <LeoD> credentials
#2032 [20:43] <Kyttin> After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access. [18:05] <Absol> Kyttin: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2033 [20:43] <Kyttin> that is what i was told
#2034 [20:43] <LeoD> ty Kyttin
#2035 [20:44] <Kyttin> no problem I hope it helps you as i have had no luck over the past 2 weeks
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#2037 [20:45] <LeoD> I use the technic launcher and the loogin issues started there and then mojang as well
#2038 [20:47] <Kyttin> for me it was on mojang as i didnt even think to try the technic or atl lunchers
#2039 [20:47] <Luke_> My Issue is that Mojang has not send a reply to my password reset when I requested it for the e-mail in question. My account is in limbo as far as I can tell and I do not know if I have migrated it to the new servers or if it still stuck in the old ones.
#2040 [20:47] <Andrio> Luke_, what's the username?
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#2043 [20:48] <Kyttin> new servers?
#2044 [20:48] <Luke_> lcmattern
#2045 [20:49] <Luke_> or at least it should be >.>
#2046 [20:49] <Andrio> TikitoG?
#2047 [20:50] <Nysra> Hello?
#2048 [20:51] <Kyttin> hello
#2049 [20:52] <Luke_> Android, do you need the email in question as well to see for a resolution to this problem?
#2050 [20:53] <Andrio> no.
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#2053 [20:54] <Andrio> Luke_, that is a Mojang account, and it was renamed to TikitoG on 21 January.
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#2056 [20:56] <Mclay0926> my game wony update so i cant play with my friends it sayd they havr a newer verzion then me they all had updates the other day besides me how do i fix it
#2057 [20:57] <Mclay0926> i already got ahold of microsoft and nothing they did helped
#2058 [21:00] * Jademalo [Jademalo@notlogged] has quit. (Quit: Leaving)
#2059 [21:01] <Andrio> Mclay0926, what console?
#2060 [21:01] <Mclay0926> 360
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#2063 [21:03] <Luke_> huh
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#2066 [21:04] <Luke_> can I link you a email and see what account is set to it? It would be rather unfortunate if I can't use my account anymore :(
#2067 [21:04] <Luke_> and have to buy the game again!
#2068 [21:05] * rz85 [rz85@notlogged] has joined #minecrafthelp
#2069 [21:06] <Andrio> Luke_: https://minecraft.net/retrievename
#2070 [21:08] <Mclay0926> xbox 360
#2071 [21:08] <rz85> I just bought minecraft. Whenever I try to start a game it enters a loading screen. After it's done loading I spawn into a completely empty map with no terrain and just fall until I die (I don't ever reach the "ground"). If I try to save and quit my computer crashes and I have to reset my pc
#2072 [21:10] <Luke_> Android, that is my current problem, I type in the email that I used , here is part of the e-mail, Minecraft email verification‏ Minecraft email verification Mojang (noreply@mojang.com) Add to contacts 7/24/12 Keep this message at the top of your inbox To: lcmattern@hotmail.com noreply@mojang.com Thank you for registering as lcmattern at minecraft.net! To complete your registration and activate your account, click this l
#2073 [21:10] <Luke_> I have not received a email bac, so could it be that I have been hacked?
#2074 [21:11] <Luke_> where would I go in order to get this problem resolved?
#2075 [21:12] <Andrio> ??> Luke_ account/send-email
#2076 [21:12] <Absol> Luke_: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#2077 [21:12] <Absol> Luke_: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#2079 [21:14] <Cahinkley> I can not load minecraft in windows 10. I have followed all the instructions online, all drivers are up to date. Here is the dxdiag link based on the other online directions http://paste.ubuntu.com/15071108/
#2080 [21:14] <JJ3773> i have been trying to migrate my minecraft account, but to no avail. Everytime i make a mojang account, i login into minecraft with them but im not on my actual account. so it tells me i can only play the demo. i am trying to get my old account back. What do i do???
#2081 [21:12] <Andrio> Cahinkley, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#2082 [21:13] <Andrio> JJ3773, have you tried logging in to your old account?
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#2085 [21:14] <Cahinkley> I do not have an option to downgrade to windows 7 and am not going to buy a new computer for my kids to play a game. Nothing on the purchase page indicated issues with Windows 10. How do I get a refund?
#2086 [21:15] <Andrio> ??> Cahinkley account/refund
#2087 [21:15] <Absol> Cahinkley: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#2088 [21:15] <rz85> I just bought minecraft. Whenever I try to start a game it enters a loading screen. After it's done loading I spawn into a completely empty map with no terrain and just fall until I die (I don't ever reach the "ground"). If I try to save and quit my computer crashes and I have to reset my pc
#2089 [21:16] <Andrio> rz85, try going into the graphics options and lowering the render distance.
#2090 [21:16] <Andrio> I'm not sure if that'll help, but.
#2091 [21:17] <rz85> It doesnt matter if I use custom settings or default settings, I'm leaving the seed blank so that its random
#2092 [21:17] <rz85> ok i will try
#2093 [21:19] <JJ3773> yes i have tried to log into my old one, and it says that i have the wrong pasword
#2094 [21:19] <JJ3773> i know for sure it is the right the password
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#2096 [21:19] <Puppy_pie> How do I update graphic driver to play Minecraft? We did all the options when it said "fix the problem" but none of them worked.
#2097 [21:20] <JJ3773> i have been going at this for about 30 min now
#2098 [21:21] * cjfire88 [cjfire88@notlogged] has joined #minecrafthelp
#2099 [21:23] <cjfire88> i know my minecraft acc name but my email is no longer there i killed it a long time ago and i cant reamber my password either to get in my minecraft acc
#2100 [21:23] <Kyttin> JJ3773 have you tried using a profile set up with an older version of minecraft? mabe your pc is not capable of running the newest version.
#2101 [21:23] <cjfire88> no i have not
#2102 [21:24] <cjfire88> ill try that
#2103 [21:24] <cjfire88> then see if it works
#2104 [21:24] <Luke_> Alright, Android, thank you for helping out. I have contacted Mojang and am now waiting for the response. Have a good night!
#2105 [21:24] <JJ3773> ive made different mojang accounts on the two emails that my account could be connected to. When i try to connect my emails to my minecraft account, the mojang website says that my account is already linked another account
#2106 [21:24] <Andrio> JJ3773, wait an hour and then try again.
#2107 [21:24] <Kyttin> i had that same problem and went to version 1.6.4 and no longer have that problem on my current pc
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#2110 [21:25] <Andrio> ??> cjfire88 account/send-email
#2111 [21:25] <Absol> cjfire88: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#2112 [21:25] <Absol> cjfire88: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2113 [21:25] <JJ3773> ok and i dont think that my laptop is the problem because i ahve a brand new 2015 model
#2114 [21:26] <JJ3773> lenovo laptop
#2115 [21:26] <Andrio> I don't trust Lenovo
#2116 [21:26] <JJ3773> why?
#2117 [21:26] <Andrio> But account problems have nothing to do with your laptop.
#2118 [21:27] <Andrio> Apparently they've been selling, with Windows 10, computers that don't support it
#2119 [21:27] <Andrio> But if you can run the demo, there's no such problem.
#2120 [21:28] <JJ3773> ok, so i should just wait a little bit to see whether or not it is just a time issue with the password resets?
#2121 [21:28] <Andrio> It's possible you're locked out.
#2122 [21:28] <Andrio> In that case, wait an hour and then try again.
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#2127 [21:36] * Mateo [Mateo@notlogged] has joined #minecrafthelp
#2128 [21:36] <Mateo> Hello my minecraft fails
#2129 [21:37] <Mateo> Hello?
#2130 [21:37] * baticomi [baticomi@notlogged] has joined #minecrafthelp
#2131 [21:37] <Mateo> Hello my minecraft fails
#2132 [21:38] <baticomi> hola?
#2133 [21:38] <Mateo> Hola?
#2134 [21:38] <Mateo> Hola
#2135 [21:38] <Mateo> :D
#2136 [21:38] <baticomi> mi minecraft falla ayuda pls
#2137 [21:38] <Mateo> El mio igual D:
#2138 [21:39] <baticomi> ya somos dos
#2139 [21:39] <baticomi> me voy chau hablamos mañana
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#2141 [21:44] * Bell is now known as Kirito
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#2143 [21:57] * vburg [vburg@notlogged] has joined #minecrafthelp
#2144 [21:58] <vburg> my minecraft keeps crashing
#2145 [21:59] <vburg> hello
#2146 [21:59] * vburg [vburg@notlogged] has quit. (Client Quit)
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#2149 [22:06] * CloudZeroX [CloudZeroX@notlogged] has joined #minecrafthelp
#2150 [22:06] <CloudZeroX> i need some help lz
#2151 [22:06] <CloudZeroX> My email is undated
#2152 [22:07] <CloudZeroX> i need to re update my email for minecraft plz
#2153 [22:07] <CloudZeroX> anyone there
#2154 [22:09] <CloudZeroX> HELLO
#2155 [22:09] <CloudZeroX> @SCOTT
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#2158 [22:10] <vburg> my minecraft keeps crashing
#2159 [22:10] <CloudZeroX> NO ONE HELPING
#2160 [22:11] <CloudZeroX> SOrry
#2161 [22:11] <CloudZeroX> i will wait
#2162 [22:11] <Andrio> Undated..?
#2163 [22:11] <vburg> can someone help me
#2164 [22:11] <Andrio> ??> vburg launcher/crash-log
#2165 [22:11] <Absol> vburg: We need to see your crash log, which appears after a crash.
#2166 [22:11] <Absol> vburg: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2167 [22:12] * BobMaxHaste [BobMaxHaste@notlogged] has joined #minecrafthelp
#2168 [22:12] <BobMaxHaste> any mods on
#2169 [22:12] <BobMaxHaste> pls
#2170 [22:12] <BobMaxHaste> i need help
#2171 [22:12] <CloudZeroX> like the email im using doesnt wrok anymore
#2172 [22:12] <BobMaxHaste> when i want to sign in to play minecraft on pc it doesnt work :(
#2173 [22:13] <Andrio> mm
#2174 [22:13] <vburg> it wont let me copy it
#2175 [22:13] <Andrio> CloudZeroX, can you log in to the account?
#2176 [22:13] <Andrio> hm
#2177 [22:13] <BobMaxHaste> no
#2178 [22:13] <Andrio> BobMaxHaste, what happens?
#2179 [22:13] <CloudZeroX> yea but i want to chang my name
#2180 [22:14] <BobMaxHaste> andrio it sayd this invalid credentials and incorrect user or pass
#2181 [22:14] <CloudZeroX> im on cosmicpvp but i just want to change my name
#2182 [22:14] <Andrio> CloudZeroX, try changing your email address from there first: https://account.mojang.com/me/settings
#2183 [22:14] <Andrio> BobMaxHaste, tried resetting your password?
#2184 [22:12] <CloudZeroX> i dont the secaure question
#2185 [22:12] <CloudZeroX> i forgot it
#2186 [22:13] <BobMaxHaste> Andrio: it says the samething for my microsoft account
#2187 [22:13] <Andrio> BobMaxHaste, what version of Minecraft is that?
#2188 [22:13] <vburg> andrio are you ready for the url
#2189 [22:14] <Andrio> ??> CloudZeroX account/send-email
#2190 [22:14] <Absol> CloudZeroX: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#2191 [22:14] <BobMaxHaste> ummm
#2192 [22:14] <Absol> CloudZeroX: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2193 [22:14] <Andrio> vburg, yes
#2194 [22:14] <vburg> http://paste.ubuntu.com/15071717/
#2195 [22:14] <vburg> thats it
#2196 [22:14] <BobMaxHaste> Andrio: can i send u a pic or screenshot
#2197 [22:14] <Andrio> BobMaxHaste, yes
#2198 [22:14] <Andrio> ??> BobMaxHaste Imgut
#2199 [22:14] <Andrio> ??> BobMaxHaste Imgur
#2200 [22:14] <Absol> BobMaxHaste: Imgur is an image hosting website at http://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#2201 [22:14] <BobMaxHaste> Andrio: okay
#2202 [22:15] <Andrio> ??> vburg win/DXDiag
#2203 [22:15] <CloudZeroX> im not having problems with that
#2204 [22:15] <Absol> vburg: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2205 [22:16] <CloudZeroX> im not having problems with trasaction
#2206 [22:16] <BobMaxHaste> Andrio: http://imgur.com/YUuEub0
#2207 [22:17] <Andrio> CloudZeroX, well, you asked about changing your email address
#2208 [22:17] <CloudZeroX> andrio some advice
#2209 [22:17] <CloudZeroX> yea
#2210 [22:17] <CloudZeroX> thats all i need
#2211 [22:17] <BobMaxHaste> Andrio: u see it
#2212 [22:17] <Andrio> BobMaxHaste, that's the Java version; you can't log into that with a Microsoft account.
#2213 [22:18] <BobMaxHaste> Andrio: how do i get in pls help i used to be bale to play 2 hours ago then it stopped
#2214 [22:18] <Andrio> CloudZeroX, well, if you don't have your security answers or access to your email inbox, you must contact Mojang
#2215 [22:19] <CloudZeroX> who
#2216 [22:19] <Andrio> ??> CloudZeroX account/send-email
#2217 [22:19] <Absol> CloudZeroX: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#2218 [22:19] <Absol> CloudZeroX: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2219 [22:19] <Andrio> BobMaxHaste, tried resetting your password?
#2220 [22:19] <BobMaxHaste> Andrio: idk what happend
#2221 [22:19] <Andrio> mm
#2222 [22:19] <BobMaxHaste> Andrio: yes
#2223 [22:19] <CloudZeroX> k
#2224 [22:19] <Andrio> BobMaxHaste, ok
#2225 [22:20] <BobMaxHaste> Andrio: but it wont let me :(
#2226 [22:20] <Andrio> BobMaxHaste, you can't reset your password? What happened?
#2227 [22:20] <BobMaxHaste> Andrio: thats what i came here for :(
#2228 [22:20] <vburg> andrio are you ready
#2229 [22:20] <Andrio> vburg, yes
#2230 [22:20] <vburg> http://paste.ubuntu.com/15071759/
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#2232 [22:21] <BobMaxHaste> Andrio: what do i do
#2233 [22:22] <Andrio> BobMaxHaste, did you get the email?
#2234 [22:22] <BobMaxHaste> Andrio: i have my email but the pass is incorrect just like my minecraft account
#2235 [22:22] <vburg> andrio what do i have to do
#2236 [22:23] * Julian3845t [Julian3845t@notlogged] has joined #minecrafthelp
#2237 [22:23] <Andrio> BobMaxHaste, you're probably locked out. Wait an hour and then try again.
#2238 [22:23] <BobMaxHaste> Andrio: its been 2 hours
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#2240 [22:23] <Andrio> vburg, install this driver: https://downloadcenter.intel.com/download/18223/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-exe-
#2241 [22:24] <BobMaxHaste> Andrio: but i will be back in an hour okay ?
#2242 [22:24] <Andrio> BobMaxHaste, two hours since your last attempt to log in?
#2243 [22:24] <Andrio> ok
#2244 [22:25] <BobMaxHaste> Andrio: no tha imge was the last time and like 30 minutes ago
#2245 [22:25] <Andrio> ah
#2246 [22:26] <BobMaxHaste> Andrio: ikr
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#2248 [22:27] <BobMaxHaste> Andrio: wat do i do
#2249 [22:28] * vburg [vburg@notlogged] has quit. (Ping timeout: 204 seconds)
#2250 [22:29] <Andrio> BobMaxHaste, wait an hour and then try again.
#2251 [22:29] <BobMaxHaste> Andrio: k
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#2253 [22:36] <Magical_Clutches> Im having a problem playing on the lava run map from the server
#2254 [22:36] <BobMaxHaste> Andrio: u play minecraft? im bored waiting for an hour lel
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#2256 [22:36] <Magical_Clutches> yea i play minecraft
#2257 [22:36] <Andrio> Sometimes, yeah
#2258 [22:36] <BobMaxHaste> Andrio: niceeee u play saico.pvp
#2259 [22:36] <Magical_Clutches> yup
#2260 [22:37] <Andrio> No.
#2261 [22:37] <BobMaxHaste> rclutches u do
#2262 [22:37] <BobMaxHaste> which realm
#2263 [22:37] <Magical_Clutches> yup
#2264 [22:37] <Magical_Clutches> i play on all
#2265 [22:37] <BobMaxHaste> name them
#2266 [22:37] <austin_> i have the 369 edition i had and update im sure ur aware i did the update told my friend he got on he had no uodtae
#2267 [22:37] <Magical_Clutches> do these people help out anyways?
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#2269 [22:37] <BobMaxHaste> ya alot
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#2271 [22:37] <Andrio> hm
#2272 [22:37] <BobMaxHaste> ask Andrio he will help
#2273 [22:38] <Andrio> Magical_Clutches, what problem?
#2274 [22:38] <Magical_Clutches> I cant seem to figgure out how to play the lava run downloadable server/pack
#2275 [22:38] <Magical_Clutches> figure*
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#2280 [22:39] <Andrio> Can you show me where you found it?
#2281 [22:39] <Magical_Clutches> i dont know im pretty sure i found it in servers
#2282 [22:40] <austin_> I have the Xbox 360 edition of Minecraft I had an update I'm pretty sure you're aware I told my friend he had no update didn't think much of it but now I can't play at him because he had update his xbox 360 edition minecraft so now I can't play with any of my peers because I have an older edition therefore mine is up to date but they can't update any of their stuffso what do I do now and please don't tell me to check the forums cuz there is no forms fo
#2283 [22:41] <Andrio> http://www.minecraftforum.net/forum/230-mcx360-help-support/ – what about this one?
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#2287 [22:44] <Sslayer4life> hi im getting a crash in minecraft and no solution is helping
#2288 [22:44] * austin_ [austin_@notlogged] has joined #minecrafthelp
#2289 [22:44] <austin_> why I try the Xbox 360 support it doesn't give me anything about now will get my updates alright so if you're telling me that I'm not go to play anyways any of my friends because its not letting me have the update
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#2295 [22:46] <austin_> I've tried website for xbox 360 support for Minecraft and there is no there's nothing there's nothing to tell me what to do on how to install my update because all my friends can play the new updated version they can do whatever they want but I cant cuz its not letting me have my updates and what the f*** is going on I don't mean to be rude but this is frustrating cuz I cannot I can't do anything I can't play that he my friends if they have an updated
#2296 [22:46] * Andrio doesn't have an Xbox
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#2298 [22:50] <austin_> well get a fucking xbox and i have my fucking problems then talk to mojang so they can tell u nothing cuz there pieces of shit
#2299 [22:50] <Absol> austin_: Please keep it civil
#2300 [22:52] <Andrio> The Xbox 360 version is by 4J Studios, not Mojang.
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#2302 [22:53] <JackieChan> It says i need to go on ubatube to get help?
#2303 [22:54] <Andrio> huh?
#2304 [22:54] <austin_> does it matter ur suppost be my support but u cant help what problems can u help me with
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#2306 [22:55] <JackieChan> It says my game crashed because I have windows 10
#2307 [22:55] <Chromaryu> JackieChan: do you have a crash log?
#2308 [22:56] <JackieChan> Yes
#2309 [22:56] <Chromaryu> ?? paste
#2310 [22:56] * lady0202 [lady0202@notlogged] has joined #minecrafthelp
#2311 [22:56] <Absol> paste: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
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#2313 [22:56] <Chromaryu> paste it and give us the link
#2314 [22:56] <JackieChan> ------------------ System Information ------------------ Time of this report: 2/14/2016, 20:40:45 Machine name: DESKTOP-30O62RN Operating System: Windows 10 Home 64-bit (10.0, Build 10586) (10586.th2_release.160126-1819) Language: English (Regional Setting: English) System Manufacturer: HP System Model: 23-q127c BIOS: A0.03
#2315 [22:57] <Chromaryu> Nope.
#2316 [22:57] <Chromaryu> ??> JackieChan paste
#2317 [22:57] <Absol> JackieChan: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2318 [22:57] <Andrio> Some of the Java version.
#2319 [22:58] <JackieChan> http://paste.ubuntu.com/15072008/plain/
#2320 [22:58] <Andrio> Others might be able to help with the Xbox 360 though, or you could try posting on the forums
#2321 [22:58] <JackieChan> Is that it?
#2322 [22:58] <austin_> fuck yall goood night
#2323 [22:58] * Absol kicked austin_ from #minecrafthelp (Reason: ustin_ :Keep it civilized, you are just a human)
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#2326 [23:00] <austin_> i need help with updatein the 360 editeo
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#2334 [23:07] <fanatic10> Hello, my minecraft keeps crashing and only crashes when I press multiplayer or enter a singleplayer world. It says, "A fatal error has been detected by the Java Runtime Environment: EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000000006ec287aa, pid=47136, tid=52596"
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#2338 [23:13] <Xquavier> My minecraft says whenever unpacking the launcher it says "Unable to start the Minecraft Runtime Environment. This is most likely caused by a corruption. Please try to reinstall Minecraft." I did this over and over again, and no luck. I deleted the .minecraft in my Appdata. What do I do?
#2339 [23:15] * techno156 [techno156@notlogged] has joined #minecrafthelp
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#2341 [23:19] <jod> I am trying to download minecraft on my computer Windows 8. I purchased it in the past for our xbox. I do not remember my password when logging in. I went to the link it gave me, but wasn't able to change my password. Any help on this issue would be greatly appreciated.
#2342 [23:20] <Andrio> Did you get the email about resetting your password?
#2343 [23:21] <jod> no, I did not receive an email.
#2344 [23:22] <Andrio> ??> jod account/send-email
#2345 [23:22] <Absol> jod: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#2346 [23:22] <Absol> jod: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2347 [23:22] <Andrio> Xquavier, I think that has to do with the Java installation the native launcher creates for you, not your Minecraft working directory.
#2348 [23:24] <jod> ok. I will check tomorrow for an email. I appreciate your responses. Thank you very much.
#2349 [23:25] <Xquavier> Where would the Minecraft working directly be at exactly?
#2350 [23:29] <jod> do you mean device?
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#2357 [23:40] <corluke> it wont let me login to mojang/ minecraft i select change password for and it lets me reset but again dosent let me login???
#2358 [23:40] <corluke> I NEED HELP!
#2359 [23:41] <Anna> ??> corluke login/throttle
#2360 [23:41] <Absol> corluke: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2361 [23:41] <Absol> corluke: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2362 [23:42] <Anna> I wonder how many people read the "don't say I need help" and say it because of that
#2363 [23:42] <corluke> what the hell is the point honestly you should change the system its absolutly ridiculous!
#2364 [23:42] <Anna> I'm just a helper, I'm not mojang
#2365 [23:43] <corluke> i know im just angry
#2366 [23:43] <Anna> and that system is to stop people from getting your password
#2367 [23:43] <Chromaryu> that is yeah
#2368 [23:43] <corluke> who the hell would want your password so badly
#2369 [23:43] <corluke> seriously
#2370 [23:43] <Anna> would be worst if that system wasn't there, then instead people got your password and account
#2371 [23:43] <Anna> Plenty of people try
#2372 [23:43] <Chromaryu> Yep truth is that.
#2373 [23:44] <corluke> seriously its usually children playing this game
#2374 [23:44] <corluke> what we got a bunch of little child hackers or
#2375 [23:44] <corluke> ??
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