#MinecraftHelp > 2016-03-11
#1 [00:01] * TheBeastBebo [TheBeastBebo@notlogged] has joined #minecrafthelp
#2 [00:02] <TheBeastBebo> I reseted my password and does not let me log in
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#6 [00:07] <TheBeastBebo> fuck u all u fucking retarteds
#7 [00:07] <Absol> TheBeastBebo: Please keep it civil
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#12 [00:11] <YouBagel> Help! I have been trying to connect to any server on minecraft... but I keep getting this message failed to connect to server: java.net.connectionexception: connection timed out: no further information:
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#14 [00:12] <Cykrix> YouBagel, What is the IP
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#16 [00:14] <YouBagel> IP?
#17 [00:15] <Cykrix> Of the server
#18 [00:15] <Cykrix> oh
#19 [00:15] <Cykrix> wait
#20 [00:15] <Cykrix> you said any server xD
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#22 [00:15] <YouBagel> looll youre good
#23 [00:15] <Cykrix> ;P
#24 [00:15] <Cykrix> What antivirus do you have
#25 [00:16] <Cykrix> and make sure Minecraft and Java are allowed through your firewalls
#26 [00:16] <YouBagel> i did that for java but i didnt see any minecraft option
#27 [00:16] <Cykrix> add it then
#28 [00:16] <Cykrix> ;P
#29 [00:17] <YouBagel> how?????????
#30 [00:17] <Cykrix> Char spam..
#31 [00:18] <Cykrix> Windows correct?
#32 [00:18] <YouBagel> mhm
#33 [00:19] <YouBagel> whats char spam
#34 [00:19] <Cykrix> your ?????????
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#36 [00:20] <Cykrix> YouBagel, What antivirus do you have, the firewall should have minecraft already, i forgot you cant add stuff on default firewall
#37 [00:20] <TacticalRedneck> Having some issues logging in. Reset my password several times and it is not accepting any of the new passwords. Have tried logging in with both email and username.
#38 [00:20] <Cykrix> ??> TacticalRedneck login/throttle
#39 [00:20] <Absol> TacticalRedneck: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#40 [00:20] <Absol> TacticalRedneck: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#41 [00:21] <YouBagel> Cykrix how do I check my firewall because im just using the default one??
#42 [00:21] <TacticalRedneck> for some reason, I tried resetting it again, then logged in, and it works now. Strange
#43 [00:21] <Cykrix> Weird
#44 [00:21] <YouBagel> "Windows Firewall with Advanced Security"
#45 [00:21] <Cykrix> YouBagel, Just disable it
#46 [00:22] <Cykrix> "Turn on or off Windows Firewall"
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#48 [00:22] <Cykrix> and tell me your antivirus if oyu have one, some are known to screw with MC
#49 [00:14] <YouBagel> how do i check my anti virus? i disabled the firewall
#50 [00:15] <Cykrix> YouBagel, Type AntiVirus or AV in search
#51 [00:18] <YouBagel> windows defender seems to be disable
#52 [00:19] <Cykrix> Any others
#53 [00:19] <YouBagel> i have malware anti malware
#54 [00:19] * TheBeastBebo [TheBeastBebo@notlogged] has joined #minecrafthelp
#55 [00:20] <Cykrix> dafuq is that
#56 [00:20] <Cykrix> Malware Bytes?
#57 [00:20] <YouBagel> yeah
#58 [00:21] <Cykrix> ah, restart mc and try again
#59 [00:21] <Cykrix> with firewall disabled
#60 [00:21] <TheBeastBebo> i cant log in to my mojang acc
#61 [00:23] <Anna> TheBeastBebo: what does it say when you try?
#62 [00:24] <Anna> and how many times did you try
#63 [00:24] <TheBeastBebo> wrong email/password
#64 [00:25] <TheBeastBebo> i changed my password like 10 times
#65 [00:25] <Cykrix> ??> TheBeastBebo login/throttle
#66 [00:25] <Absol> TheBeastBebo: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#67 [00:25] <Absol> TheBeastBebo: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#68 [00:25] <Anna> TheBeastBebo: are you using a mojang account? If so, are you logging in with your email and not username?
#69 [00:26] <Cykrix> Anna, its prob throttle, resetting doesnt help with that
#70 [00:26] <TheBeastBebo> i put my email
#71 [00:26] <Cykrix> TheBeastBebo, Did you fail to login 3+ times?
#72 [00:27] <TheBeastBebo> ya
#73 [00:27] <Cykrix> Then its throttled
#74 [00:27] <Anna> Cykrix: Yes it is definely throttle, but it could be both, so waiting three hours then logging incorrectly again just gets it throttled again
#75 [00:27] <Cykrix> True
#76 [00:27] <TheBeastBebo> ok thx for the help
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#78 [00:30] <YouBagel> i restarted mc and it doesnt work still
#79 [00:30] <YouBagel> should i deltelete malware bytes?
#80 [00:30] <Anna> .m Cykrix
#81 [00:31] <Anna> .mc Cykrix
#82 [00:31] <Anna> .mcuser Cykrix
#83 [00:31] <ExtremeBot> QUERY: 'Cykrix ' | STATUS: http://bit.ly/1pjOErT | PAID: 3true | No profile results :(
#84 [00:31] <YouBagel> D:??
#85 [00:31] <Anna> ah there it is
#86 [00:32] <Cykrix> Lol, I might steal that layout ;P
#87 [00:32] <Cykrix> Me and him use the same method
#88 [00:32] <Anna> I know a few bots that use that layout
#89 [00:33] <Cykrix> YouBagel, Malware Bytes doesnt conflict with MC
#90 [00:33] <Cykrix> last i checked
#91 [00:34] <YouBagel> i dont know what to do then D:
#92 [00:34] <Cykrix> YouBagel, Router firewall perhaps?
#93 [00:34] <Cykrix> YouBagel, Router firewall perhaps?
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#95 [00:45] <YouBagel> THINGS WORKED
#96 [00:45] <YouBagel> THANKS LOTS!!!!
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#98 [00:48] <JMDYouTube> I cant open my mojang and minecraft account
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#102 [01:05] <pugh> how to get minecraft to not crash free game
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#122 [01:29] <GoddessLady> hello, i was wondering if anyone knew why my treehouse is glitching whenever i put down a chest?
#123 [01:30] <GoddessLady> when i put it down when ever i look at the chest, get to close to it or open it up, i can see through the walls
#124 [01:31] <GoddessLady> i'm on 1.8.8 if that helps
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#131 [02:17] <Spoderman> when I look at the ground i get 800+ fps, when i look up i get 30. in 1.9 fresh minecraft install. Any way to fix this?
#132 [02:19] <Cykrix> Spoderman, vsync
#133 [02:19] <Cykrix> Should fix it
#134 [02:19] <Spoderman> did a good job mostly, still getting huge spikes to below.
#135 [02:20] <Spoderman> below 30, sorry
#136 [02:13] * _Arbiter_ [_Arbiter_@notlogged] has joined #minecrafthelp
#137 [02:14] <_Arbiter_> I need serious help my account might have been hacked, I can't login, My account's email has been changed. I even tried signing up again at mojang and i could it didn't say that it was already used and then i found an email from 12/30/2015 that my account email was changed
#138 [02:16] <Anna> ??> _Arbiter_ account/hacked
#139 [02:16] <Absol> _Arbiter_: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#140 [02:16] <Absol> _Arbiter_: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#141 [02:17] <_Arbiter_> Yeah, But it was a while ago i haven't been on. BVut it might have been me who changed it but i have a bad memory, I can post the email
#142 [02:18] <_Arbiter_> Is there a way i can verify something to see what email it's now linked to and tell you if it's one of mine
#143 [02:18] <_Arbiter_> I found it when i searched mojang to see if my password reset email was sent
#144 [02:20] <_Arbiter_> And, I don't want to be sent to the forums link
#145 [02:20] <_Arbiter_> I can't reset my password
#146 [02:21] <_Arbiter_> It dosn't send it to my email, Like it's unregistered
#147 [02:21] <_Arbiter_> So i think the email was changed
#148 [02:21] <_Arbiter_> I even tried to make a new account with my email, To see if it would make or say that it's in use and it let me make it,
#149 [02:21] <_Arbiter_> Anyone still there?
#150 [02:22] <Anna> yes one moment
#151 [02:22] <Anna> ??> _Arbiter_ account/retrieve-name
#152 [02:22] <Absol> _Arbiter_: You can retrieve a list of all usernames registered to a specific email address on this page: http://www.minecraft.net/retrievename
#153 [02:23] <Anna> that should tell you if your email is connected to a minecraft username
#154 [02:23] <_Arbiter_> Alright, And what is a transaction id?
#155 [02:23] <_Arbiter_> Alright i'll check it
#156 [02:23] <Anna> the transaction id is a proof of purchase, it should be in an email or somewhere from when you got minecraft
#157 [02:24] <Anna> ??> _Arbiter_ account/trans-id
#158 [02:24] <Absol> _Arbiter_: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#159 [02:26] <_Arbiter_> Alright, I'll try to get that because i'm guessing i'll need it to verify
#160 [02:29] * x_DrLyricTVGK_x [x_DrLyricTVGK_x@notlogged] has joined #minecrafthelp
#161 [02:29] * NikeKing7 [NikeKing7@notlogged] has joined #minecrafthelp
#162 [02:29] <x_DrLyricTVGK_x> hi
#163 [02:30] <NikeKing7> my minecraft 1.9 dont doing it
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#165 [02:33] <_Arbiter_> Alright, So. If i don't recieve an email. Does that mean there is none linked to my account
#166 [02:34] <Anna> Should mean that
#167 [02:35] <_Arbiter_> I'm so worried, Because i bought this around 2013 and i don't think i can remember what card i used to purchase the game. So i might not be able to retrieve it
#168 [02:35] <Anna> if you put your email in and don't get a email, it means there are no minecraft accounts linked to that email
#169 [02:35] <Anna> What is your minecraft name?
#170 [02:35] <_Arbiter_> So what should i do i can paste the email i got
#171 [02:35] <_Arbiter_> The last time i had it it was _Arbiter_
#172 [02:36] <NikeKing7> NikeKing7 my minecraft 1.9 hes dont doing
#173 [02:36] <_Arbiter_> But i found a email change confirmation in my email
#174 [02:36] <_Arbiter_> on december 30th of last year
#175 [02:39] <Anna> .mc _Arbiter_
#176 [02:40] <Anna> .mcuser _Arbiter_
#177 [02:40] <ExtremeBot> QUERY: '_Arbiter_' | STATUS: http://bit.ly/1RUg9Bg | PAID: 3true | UUID: 919b209f-82d7-4768-bfc1-ed0dcdb13e31 | USERNAME: '_Arbiter_' | LEGACY: 3false
#178 [02:40] <Anna> doesn't seem to be a mojang account, so it is an unmigrated account
#179 [02:40] <Anna> ?? account/hacked
#180 [02:40] <Absol> account/hacked: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#181 [02:41] <Absol> account/hacked: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#182 [02:41] <Andrio> ?
#183 [02:41] <NikeKing7> Anna
#184 [02:42] <_Arbiter_> But, I have signed in with my email many times
#185 [02:43] <Anna> NikeKing7: Please explain how exactly 1.9 isn't working
#186 [02:44] <Anna> _Arbiter_: in the minecraft launcher?
#187 [02:45] <_Arbiter_> Like online, And in the launcher
#188 [02:45] <_Arbiter_> I've been trying the online i haven't tried the launcher in a while
#189 [02:45] <Anna> Oh sorry, I keep confusing the legacy false/true
#190 [02:45] <Anna> it is migrated, so yea you log in with your email
#191 [02:46] <Anna> So, you got an email saying your email was changed and you didn't change it?
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#193 [02:47] <_Arbiter_> Not that i can remember
#194 [02:47] <_Arbiter_> I can post the email i got
#195 [02:47] <Anna> Don't need to post it
#196 [02:47] <_Arbiter_> Alright
#197 [02:47] <_Arbiter_> I may have but i don't remember and don't know why i would
#198 [02:47] <Anna> If you believe someone has changed the email for your account, use the link Absol gave above
#199 [02:48] <Anna> and follow the instructions
#200 [02:48] <_Arbiter_> But that's only if i lose a password i can't find anything about an email
#201 [02:48] <_Arbiter_> Is there a way to see what email is linked?
#202 [02:49] <Anna> the retrieve name would be the only way
#203 [02:49] <_Arbiter_> And i don't think i can find my transaction code, It was about 2 years ago
#204 [02:50] <NikeKing7> I like minecraft 1.9 wants to play and press play. then I can play one minute and then closes very minecraft
#205 [02:50] <NikeKing7> Anna
#206 [02:50] <_Arbiter_> But, Anna what if it was hacked. What can i do
#207 [02:51] <Anna> NikeKing7: does it give a reason or crash report?
#208 [02:51] <Anna> _Arbiter_: the link should explain it.
#209 [02:51] <Anna> http://help.mojang.com/customer/portal/articles/361483 this one
#210 [02:53] <_Arbiter_> What do i need to click?
#211 [02:54] <_Arbiter_> this shows, If i lost my username or if i need to migrate my account, All i want to know, Is what email is used for it, It should be chris.****** and what not, But it's not linked,
#212 [02:54] <_Arbiter_> So, I'm so confused, Am ia ble to verify with my name, Or whatever
#213 [02:55] <_Arbiter_> I bought the account in 2013
#214 [02:55] <Andrio> Resetting your password is only the first step.
#215 [02:55] <_Arbiter_> I can't reset it
#216 [02:55] <Andrio> Mm
#217 [02:55] <_Arbiter_> the email was changed, My email is no longer linked apparently
#218 [02:56] <_Arbiter_> I have an email from 3 months ago, That is verifying me that i want to change the email to it, And i don't remember doing that
#219 [02:56] <Andrio> You'll need to contact Mojang to have that fixed.
#220 [02:56] <_Arbiter_> How do i contact them? I emailed them about a month ago, And this month and still no response
#221 [02:56] <Andrio> There's a link on the page Anna gave you.
#222 [02:58] <_Arbiter_> I need my transaction id, Which i can't get without contacting them... Ironic
#223 [02:59] <Andrio> no?
#224 [02:59] <_Arbiter_> I've filled out that form and they just give me an automated msg saying i need the transaction ID
#225 [02:59] <Andrio> There are other ways to get that
#226 [02:59] <_Arbiter_> How?
#227 [02:59] <NikeKing7> I like minecraft 1.9 fun and if I want to play but if I minecraft to change user can I do play minutes but then comes out of it and white image with all words
#228 [02:59] <NikeKing7> Anna
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#230 [03:00] <Andrio> _Arbiter_, see https://help.mojang.com/customer/portal/articles/361380.
#231 [03:00] <Andrio> ??> NikeKing7 launcher/crash-log
#232 [03:00] <Absol> NikeKing7: We need to see your crash log, which appears after a crash.
#233 [03:00] <Absol> NikeKing7: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#234 [03:00] <_Arbiter_> I've read it
#235 [03:00] <Andrio> I should really not be here right now...
#236 [03:01] <_Arbiter_> Like 8 times, I bought it 3 years ago, And i have no idea what i used to buy it, My paypal dosn't even let me view purchases past 1 1/2 years
#237 [03:01] <Omen> _Arbiter_, you don't have email receipts ?
#238 [03:02] <NikeKing7> anna I am Belgian and
#239 [03:02] <_Arbiter_> the oldest email i have from mojan is a password reset from 9/1/13
#240 [03:04] <NikeKing7> I like minecraft 1.9 fun and if I want to play but if I minecraft to change user can I do play minutes but then comes out of it and white image with all words please help me
#241 [03:04] <_Arbiter_> I just want to login and play pixelmon
#242 [03:05] <_Arbiter_> but apparently the system says otherwise
#243 [03:07] <_Arbiter_> Anyone there?
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#245 [03:10] <Omen> People are here but no one who works for Mojang provides assistance in this channel. We are unable to reset an account for you.
#246 [03:10] <Omen> it left
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#255 [03:53] <ele> i tried changing my username and it changed but when i tried logging into a server like hypixel it said it wasn't authenticated with minecraft.net. Itried restarting and redownloading as well but it's still like that. what do i do?
#256 [03:54] <fuzzycat25> Hi our Minecraft won't start due to error message "lack of updated graphics driver" I have followed the help pages and did a scan for Intel drivers but there aren't any - here is the link to the system info http://paste.ubuntu.com/15346460/
#257 [03:58] * mohammed55230 [mohammed55230@notlogged] has joined #minecrafthelp
#258 [03:58] <mohammed55230> i need help
#259 [03:59] <mohammed55230> i wont to play with my frind in map lucky block race
#260 [03:59] <mohammed55230> haw?
#261 [04:05] * MattOfflineMc is now known as Mata
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#263 [04:09] * RAUENDER [RAUENDER@notlogged] has joined #minecrafthelp
#264 [04:10] <RAUENDER> HEROBRINE!!
#265 [04:10] <Andrio> fuzzycat25, use the .msi from http://minecraft.net/download if you aren't already.
#266 [04:10] <Andrio> mohammed55230, if you're on the same LAN, you can load up the world in single player and then open it to the LAN.
#267 [04:10] <Andrio> Otherwise you'll most likely need a proper server
#268 [04:12] <Mata> RAUENDER, Herobrine has never existed in vanilla minecraft and also he will never exist
#269 [04:13] <Mata> The closest thing that comes to herobrine is the mob test in alpha where you could spawn a player like entity in the world
#270 [04:14] <ele> You din't help me or answer my question!
#271 [04:15] <Andrio> ele, it seems no one is on who knows about that then
#272 [04:15] <Andrio> right now.
#273 [04:15] <RAUENDER> the herobrine is in minecraft, I saw a guy in the mine with white eye !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
#274 [04:15] <Mata> RAUENDER, I can confirm he doesn't exist
#275 [04:16] <Mata> I have checked the minecraft source
#276 [04:16] <Mata> like the actual code
#277 [04:16] <Mata> Most probably what you saw was a friend trying to troll you
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#280 [04:17] <mohammed55230> no we not on the same lan
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#282 [04:19] <RAUENDER> I think it was my friend even pq was multiplayer
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#284 [04:20] <RAUENDER> bye
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#289 [04:23] <rekhaank> how to fix Java.lang.nullpointerexception
#290 [04:23] <Mata> rekhaank, please use paste.ubuntu.com/ to send us the entire crashlog
#291 [04:23] <Mata> rekhaank, please use paste.ubuntu.com/ to send us the entire crashlog
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#297 [04:27] <mikey1501> http://paste.ubuntu.com/15346615/
#298 [04:28] <mikey1501> keep getting that
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#300 [04:30] <Andrio> mikey1501, see http://www.minecraftforum.net/forums/support/unmodified-minecraft-client/2627432-1-9-faqs-read-before-posting#2.
#301 [04:31] * iceman11a [iceman11a@notlogged] has joined #minecrafthelp
#302 [04:34] <Mata> Andrio, doesn't explain the NullPointers :P
#303 [04:35] <Andrio> True.
#304 [04:36] * Mata decompiles minecraft client
#304 [04:39] <Mata> Umm the null pointers seem to be coming from render
#305 [04:39] <Mata> i see the word 'tesselating' lol
#306 [04:40] <Mata> so it's a cause of the crash
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#308 [04:42] <tarrin> hello, Every time i try to open the demo world my game crashes
#309 [04:43] <mikey1501> where do i get Options is it the start menu
#310 [04:44] <tarrin> i get this screen when it crashes
#311 [04:44] <tarrin> Completely ignored arguments: [--nativeLauncherVersion, 301]
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#313 [04:47] <mikey1501> Andrio: u there
#314 [04:50] <Mata> mikey Open your Launcher and Click 'Edit Profile'; Check JVM Arguments and change "-Xmx1G" to "-Xmx2G"; Start the Game and In your Options Change "VSync" to ON and "VBOs" to ON; Now attempt to join a world
#315 [04:50] <Andrio> Mm
#316 [04:50] <Andrio> Minecraft options, not Windows options
#317 [04:50] <Andrio> so, from the Minecraft title screen.
#318 [04:52] <mikey1501> it worked thanks u so so much :)
#319 [04:52] <mikey1501> so i wont get that error anymore
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#321 [04:53] <mikey1501> Mata & Andrio are the best 2 people for help
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#325 [05:00] * EBGamerVN [EBGamerVN@notlogged] has joined #minecrafthelp
#326 [05:00] <EBGamerVN> Helpme
#327 [05:00] <EBGamerVN> I can't login Minecraft account
#328 [05:01] * dungkhunglong [dungkhunglong@notlogged] has joined #minecrafthelp
#329 [05:01] <Mata> How exactly do you mean EBGamerVN elaborate
#330 [05:02] * avery2gaming [avery2gaming@notlogged] has quit. (Ping timeout: 195 seconds)
#331 [05:02] <EBGamerVN> I can't login minecraft account and Unassisted
#332 [05:03] <Mata> Are you sure you are using the correct credentials?
#333 [05:03] <EBGamerVN> yes
#334 [05:04] * YOPAM [YOPAM@notlogged] has joined #minecrafthelp
#335 [05:04] <YOPAM> could u help my minecraft keeps crashing and i dont know why
#336 [05:04] <YOPAM> http://pastebin.com/3D6qLig1
#337 [05:06] <Mata> Try resetting your password EBGamerVN
#338 [05:06] <Mata> ??> EBGamerVN account/forgot-login
#339 [05:06] * dungkhunglong [dungkhunglong@notlogged] has quit. (Quit: Web client closed)
#340 [05:06] <Absol> EBGamerVN: If you forgot you login credentials please read: https://help.mojang.com/customer/portal/articles/329527-forgot-minecraft-login.
#341 [05:06] <Absol> EBGamerVN: Note: If you have to contact Mojang, do not forget to include your transaction ID!
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#343 [05:06] <Mata> YOPAM, am i right in guessing you are running linux?
#344 [05:07] <EBGamerVN> I did not receive a message confirming the password change?
#345 [05:08] <EBGamerVN> Help me
#346 [05:08] <Mata> ??> EBGamerVN account/email-missing
#347 [05:08] <Absol> EBGamerVN: If you are not getting emails from Mojang, please read this article for common reasons for that: http://help.mojang.com/customer/portal/articles/542001-cannot-get-mojang-system-emails
#348 [05:08] <Absol> EBGamerVN: Some ISP email providers like AOL, Comcast, Gmx and General-purpose email providers like Hotmail have known issues with dropping Mojang emails. If you use one of those, use another provider like Gmail.
#349 [05:08] <EBGamerVN> Correct email
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#356 [05:19] <hermann> i just installed purchased and installed minecraft but the game loads and after a few seconds it crashes
#357 [05:21] <hermann> A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ffcc4216c17, pid=5904, tid=5816 # # JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18) # Java VM: Java HotSpot(TM) 64-Bit Server VM (25.25-b02 mixed mode windows-amd64 compressed oops) # Problematic frame: # C [ig9icd64.dll+0x16c17]
#358 [05:21] * albert [albert@notlogged] has joined #minecrafthelp
#359 [05:21] <Mata> hermann, Open your Launcher and Click 'Edit Profile'; Check JVM Arguments and change "-Xmx1G" to "-Xmx2G"; Start the Game and In your Options Change "VSync" to ON and "VBOs" to ON; Now attempt to join a world
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#361 [05:22] <hermann> ok give e a sec
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#365 [05:22] <YOPAM> Mata, i dont use linux
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#382 [06:21] <LoliBob003> My Minecraft longer stand only loading
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#391 [06:36] * JamFapped [JamFapped@notlogged] has joined #minecrafthelp
#392 [06:38] <JamFapped> my minecraft acc and email get hacked
#393 [06:38] <JamFapped> and all is changed
#394 [06:41] <JamFapped> what can i do now?
#395 [06:43] <JamFapped> i got my email for proof
#396 [06:46] * squala [squala@notlogged] has joined #minecrafthelp
#397 [06:46] <squala> is this an irc botnet??
#398 [06:46] <squala> how many bots u got on this irc client?
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#401 [06:58] <Steffi6> http://paste.ubuntu.com/15347117/
#402 [06:58] <Steffi6> I can't start minecraft
#403 [07:00] <Andrio> Steffi6, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#404 [07:01] <Mata> dang andrio you are fast
#405 [07:01] <Andrio> ??> JamFapped account/send-email
#406 [07:01] <Absol> JamFapped: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#407 [07:01] <Absol> JamFapped: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#408 [07:01] <Andrio> 2 minutes, 43 seconds is fast? I guess so
#409 [07:01] <Mata> :P
#410 [07:01] <Andrio> o/ Mata
#411 [07:01] <Mata> o/
#412 [07:02] <Steffi6> okay thank you very much :)
#413 [07:04] * NikeKing7 [NikeKing7@notlogged] has joined #minecrafthelp
#414 [07:04] <NikeKing7> i can not on mc 1.9
#415 [07:04] <NikeKing7> please help my
#416 [07:06] * mikey1501 [mikey1501@notlogged] has quit. (Ping timeout: 195 seconds)
#417 [07:07] <Andrio> What happens?
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#422 [07:18] <rusranryuuuuuuuu> where is the search for mods???
#423 [07:18] <rusranryuuuuuuuu> where is the search for mods???
#424 [07:18] <rusranryuuuuuuuu> where is the search for mods???
#425 [07:19] <Andrio> Minecraft Forums.
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#427 [07:14] <KASIN> minecraft keeps crashing every time i go on my realm whats my pest option
#428 [07:14] * rusranryuuuuuuuu [rusranryuuuuuuuu@notlogged] has quit. (Quit: Web client closed)
#429 [07:17] <KASIN> what is my best option to do if my minecraft realm keeps crashing everytime i go in it but i am still able to go to singleplayer and multiplayer modes?
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#435 [07:27] <duplo> ------------------ System Information ------------------ Time of this report: 3/11/2016, 14:32:58 Machine name: DU-MSI Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.160121-1718) Language: German (Regional Setting: German) System Manufacturer: Micro-Star International Co., Ltd. System Model: GE60 2PC BIOS: E16GFIMS Ver:6.25
#436 [07:27] <JamFapped> ive done it but dont have many acc proofs that this was my acc cause my id is away and i cant find
#437 [07:28] <JamFapped> i dont get a password reset email
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#440 [07:31] <duplo> heyy need help please
#441 [07:31] <duplo> ------------------ System Information ------------------ Time of this report: 3/11/2016, 14:32:58 Machine name: DU-MSI Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.160121-1718) Language: German (Regional Setting: German) System Manufacturer: Micro-Star International Co., Ltd. System Model: GE60 2PC BIOS: E16GFIMS Ver:6.25
#442 [07:33] <Andrio> ??> duplo paste
#443 [07:33] <Absol> duplo: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#444 [07:33] <Absol> duplo: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
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#456 [07:53] * Spec [Spec@notlogged] has joined #minecrafthelp
#457 [07:53] <Spec> hi
#458 [07:53] <Spec> anyone on?
#459 [07:53] <Spec> I cant login to my mincraft accout
#460 [07:53] <Spec> when i reset my password it is a success
#461 [07:54] <Spec> but when i try to login with my new password, it says that email or password wrong
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#471 [08:11] <None__> Time of this report: 3/11/2016, 22:11:19 Machine name: WIN-DTN51G17OF1 Operating System: Windows 10 專業版 32-bit (10.0, Build 10586) (10586.th2_release_inmarket.160222-1549) Language: Chinese (Traditional) (Regional Setting: Chinese (Traditional)) System Manufacturer: Dell Inc. System Model: Vostro 200 BIOS: Phoenix - AwardBIOS v6.00PG Processo
#472 [08:11] <None__> help
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#491 [08:39] <Laurits> I cant login
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#497 [08:45] <Milotaurus> i can not go into the end
#498 [08:47] <KayGames> Can someone help me, i want to open minecraft 1.9 but i get a error. I can open 1.9 before this is the log http://pastebin.com/yevn8HfS and this the game output Exception in thread "main" java.lang.UnsatisfiedLinkError: no lwjgl64 in java.library.path at java.lang.ClassLoader.loadLibrary(Unknown Source) at java.lang.Runtime.loadLibrary0(Unknown Source) at java.lang.System.loadLibrary(Unknown Source) at org.lwjgl.Sys$1.run(
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#501 [08:48] <TheInsaneSander> http://paste.ubuntu.com/15347803/
#502 [08:49] <TheInsaneSander> dxdiag
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#505 [08:51] * Wumbo [Wumbo@notlogged] has joined #minecrafthelp
#506 [08:51] <Wumbo> Hello
#507 [08:51] <Wumbo> I bought a minecraft account on my email about 2 years ago
#508 [08:52] <Wumbo> I forget the account info
#509 [08:52] <Wumbo> But everytime I ask minecraft to send me an email to reset the password It won't send
#510 [08:52] <Wumbo> Can anyone pelase help with that?
#511 [08:52] * ramom [ramom@notlogged] has joined #minecrafthelp
#512 [08:52] <Mata> ??> Wumbo account/email-missing
#513 [08:52] <ramom> oi
#514 [08:52] <Absol> Wumbo: If you are not getting emails from Mojang, please read this article for common reasons for that: http://help.mojang.com/customer/portal/articles/542001-cannot-get-mojang-system-emails
#515 [08:52] <Absol> Wumbo: Some ISP email providers like AOL, Comcast, Gmx and General-purpose email providers like Hotmail have known issues with dropping Mojang emails. If you use one of those, use another provider like Gmail.
#516 [08:53] <Wumbo> I use a gmail account
#517 [08:53] <ramom> meu mane esta falhando o qu fasso
#518 [08:53] <Wumbo> I'm pretty sure I registered my account
#519 [08:53] <Wumbo> But when I try to do it It brings me back to login
#520 [08:53] <Wumbo> But I don't remeber my login
#521 [08:53] <Mata> ??> ramom lang/es
#522 [08:53] <Absol> ramom: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#523 [08:54] <Mata> ??> Wumbo account/forgot-login
#524 [08:54] <Absol> Wumbo: If you forgot you login credentials please read: https://help.mojang.com/customer/portal/articles/329527-forgot-minecraft-login.
#525 [08:54] <Absol> Wumbo: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#526 [08:54] <Wumbo> I bought a pre paid card
#527 [08:54] <Wumbo> Where can I get my ID?
#528 [08:54] <Mata> Umm a giftcard?
#529 [08:54] <Mata> or did you buy it from a source other than mojang?
#530 [08:54] * ramom [ramom@notlogged] has quit. (Client Quit)
#531 [08:55] <Wumbo> Ya
#532 [08:55] <Wumbo> I bought it from shoppers
#533 [08:55] <Wumbo> Then loaded my accound
#534 [08:55] <Wumbo> account
#535 [08:56] <Wumbo> The problem is I'm not getting the emails from mojang
#536 [08:56] <Mata> ??> Wumbo account/payment/scam
#537 [08:56] <Absol> Wumbo: If you bought a gift code from anywhere but mojang.com, it is quite likely a scam. Mojang does not give out discounts for purchasing gift codes so there is absolutely no profit to be made.
#538 [08:56] <Absol> Wumbo: DO NOT purchase Minecraft from any sites other than minecraft.net/mojang.com. Mojang is NOT responsible for payments not made directly to Mojang. See http://is.gd/Xxfrwj for more information.
#539 [08:56] <Wumbo> No
#540 [08:56] <Wumbo> I used the accound
#541 [08:56] <Mata> Owww like that
#542 [08:56] <Wumbo> I used the account
#543 [08:56] <Mata> okay I understand
#544 [08:56] <Wumbo> Like it was a perfectly good account
#545 [08:56] <Wumbo> But now I can't seem to get in
#546 [08:56] <Mata> You may want to read further on that post of the forgot-minecraft-login
#547 [08:56] <Wumbo> Because i forgot my password
#548 [08:56] <Wumbo> Yes, but mojang won't send me any emails
#549 [08:57] <Mata> Have you checked your spam
#550 [08:57] <Mata> everything?
#551 [08:57] <Wumbo> Yep
#552 [08:57] <Mata> btw your transaction-id is your giftcode
#553 [08:58] <Wumbo> I threw that out after I used it
#554 [08:58] <Wumbo> About 2 years ago
#555 [08:58] * AU518987077|MD [AU518987077|MD@notlogged] has joined #minecrafthelp
#556 [08:58] <Wumbo> I'm trying to reset account, but don't get any emails
#557 [08:58] <Mata> On what website are you trying to reset your password?
#558 [08:58] <Wumbo> I checked spam
#559 [08:58] <Mata> on minecraft
#560 [08:58] <Mata> or mojang
#561 [08:58] <Wumbo> Mojang
#562 [08:59] <Mata> Try the minecraft forgot password
#563 [08:59] <Mata> https://minecraft.net/resetpassword
#564 [08:59] <Wumbo> Can't remeber username.....
#565 [08:59] <Mata> nvm i fail that is for non migrated useraccounts
#566 [09:00] * TheInsaneSander [TheInsaneSander@notlogged] has joined #minecrafthelp
#567 [09:00] <Mata> Umm sorry I wouldn't know anything else to do than request password reset and wait
#568 [09:00] <Mata> and make sure the email is fully correct ovecourse
#569 [09:01] <Wumbo> I had 2 accounds
#570 [09:01] <Wumbo> a hotmail accound
#571 [09:01] <Wumbo> and a gmail account
#572 [09:01] <TheInsaneSander> Hi can someone please help me i cant play minecraft cause my drivers arent good i tried everything but it didnt work now i got my dxdiag for you guys can someone please help?
#573 [09:01] <Wumbo> I used my hotmail account
#574 [09:01] <Wumbo> But I bought it on the gmail accound
#575 [09:01] <Wumbo> When I request password for hotmail its insant
#576 [09:01] <Wumbo> But Gmail is not instant
#577 [09:01] <Mata> TheInsaneSander, It seems there is no windows 10 drivers for your pc, im sorry but you will have to downgrade to windows 7
#578 [09:02] <Mata> or upgrade your system fully
#579 [09:02] <TheInsaneSander> But how do i downgrade to windows 7?
#580 [09:02] <Mata> When did you upgrade?
#581 [09:02] <TheInsaneSander> i just bought a new pc
#582 [09:02] <TheInsaneSander> it was windows 10 when i started the system
#583 [09:03] <Mata> Hmm then the person who you bought it from didn't know much about incompatabillity lol
#584 [09:03] <TheInsaneSander> oh xD
#585 [09:04] <Mata> you can try
#586 [09:04] <TheInsaneSander> but how do i downgrade or fully upgrade it?
#587 [09:04] <Wumbo> Does this mean I need to buy minecraft again
#588 [09:04] <Mata> ??> TheInsaneSander win/downgrade
#589 [09:04] <Absol> TheInsaneSander: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#590 [09:04] <Wumbo> I paid $25 for that shit
#591 [09:04] <Absol> Wumbo: Please keep it civil
#592 [09:05] <Mata> Wumbo, firstly you probably got ripped off if you payd 25 dollars
#593 [09:05] <TheInsaneSander> Mata
#594 [09:05] <Mata> oh no dollars lol
#595 [09:05] <Mata> Yes
#596 [09:06] <TheInsaneSander> Do i have to click on reset PC?
#597 [09:06] <TheInsaneSander> or go back to Windows 8.1?
#598 [09:06] <Mata> No
#599 [09:06] <Mata> Go back
#600 [09:06] <TheInsaneSander> Okay ill try
#601 [09:06] <Wumbo> I bought it CAD
#602 [09:06] <Wumbo> So it was fair
#603 [09:07] <Wumbo> Bought it from shoppers drugmart
#604 [09:07] <Wumbo> This is my issue
#605 [09:08] <Wumbo> I need to reset my password but It asks for my email. My password recovery won't get sent to my email. When I go to the support page on recovering email. IT ASKS FOR MY ACCOUNT AND PASSWORD!!!
#606 [09:09] <Mata> On this page Wumbo? https://account.mojang.com/changeemail/request
#607 [09:10] * TheInsaneSander [TheInsaneSander@notlogged] has quit. (Ping timeout: 195 seconds)
#608 [09:10] <Wumbo> I try to change it by it get denied
#609 [09:10] * Smileface [Smileface@notlogged] has quit. (Quit: ( www.nnscript.com :: NoNameScript 4.22 :: www.esnation.com ))
#610 [09:10] <Mata> When trying to change, do you change it to your hotmail?
#611 [09:10] <Mata> *try and change
#612 [09:10] <Wumbo> Also when Tes
#613 [09:11] <Wumbo> Yes*
#614 [09:11] <Wumbo> http://help.mojang.com/customer/portal/articles/542001-cannot-get-mojang-system-emails I also try and use this
#615 [09:11] <Mata> That may be the problem, do you have any other email that has no mojang account?
#616 [09:11] <Wumbo> wat
#617 [09:11] <Mata> You may only have 1 mojang account per email
#618 [09:11] <Wumbo> I just don't understand why they won't send me the recovery
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#620 [09:11] <Mata> I also don't understand that either
#621 [09:12] <Mata> If it's gmail they should have no problems
#622 [09:12] <Wumbo> I'm going through the gmail
#623 [09:12] <Wumbo> and I have one mail from mojang
#624 [09:12] <Wumbo> It's the last step. The account verification
#625 [09:12] <Wumbo> I think I did that
#626 [09:12] <Mata> Ah, you never verified your account maybe?
#627 [09:12] <Wumbo> Because I was playing on the minecraft accound before
#628 [09:12] <Wumbo> I've used the account though
#629 [09:12] <Mata> ??> Wumbo account/resend-email
#630 [09:12] <Absol> Wumbo: Click here to have Mojang resend the verification email: https://account.mojang.com/me/resendVerifyEmail
#631 [09:13] <Mata> just try it you never know
#632 [09:13] <Wumbo> When I click that link
#633 [09:13] <Wumbo> It asks me to log in
#634 [09:13] <Mata> Oww dang
#635 [09:13] <Wumbo> but I cant'!!!
#636 [09:13] <Wumbo> It's this loophole
#637 [09:13] <Mata> Indeed lol
#638 [09:13] <Wumbo> How do I by pass it?
#639 [09:14] <Mata> what happends if you click the link in the email by mojang
#640 [09:14] <Mata> that long time ago?
#641 [09:14] <Wumbo> it won't open the page
#642 [09:14] <Wumbo> unavalible
#643 [09:15] <Wumbo> This webpage is not available DNS_PROBE_FINISHED_NXDOMAIN
#644 [09:15] <Wumbo> Thatt's whgat it says
#645 [09:15] <Wumbo> *what
#646 [09:15] <Mata> What website does that go to then>
#647 [09:15] <Mata> ?
#648 [09:15] <Wumbo> https://account.minecraft.net/verify/75ad5a9f6cd896a58484ea8ccb0f848634882b10
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#651 [09:17] <IBelieveICanFly> 1.9 keeps crashing
#652 [09:17] <Mata> IBelieveICanFly, elaborate please
#653 [09:17] <Wumbo> Shall o make a new email
#654 [09:17] <Wumbo> I*
#655 [09:17] <Wumbo> and change it
#656 [09:17] <Mata> You can try and do that yes
#657 [09:17] <Wumbo> and hopfully it'll send there
#658 [09:17] <Wumbo> kk
#659 [09:17] <Mata> i have no other suggestions
#660 [09:17] <Wumbo> sec
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#664 [09:20] * IBelieveICanFly_ [IBelieveICanFly_@notlogged] has joined #minecrafthelp
#665 [09:20] <IBelieveICanFly_> Whenever I join a server/a realm, minecraft crashes
#666 [09:20] * IBelieveICanFly [IBelieveICanFly@notlogged] has quit. (Ping timeout: 195 seconds)
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#670 [09:21] <Wumbo> OMG
#671 [09:21] <Wumbo> WHYYYY
#672 [09:21] <Wumbo> I just made a new account
#673 [09:21] <Mata> IBelieveICanFly_, what kind of crash?
#674 [09:21] <Wumbo> But I still get denied
#675 [09:21] <Mata> Please use paste.ubuntu.com to share the crash with us
#676 [09:21] <Mata> What how wumbo?
#677 [09:21] <Wumbo> Error! Request denied. To get help with changing your e-mail address visit our Support Center. When contacting customer support, make sure that you include your game purchase transaction ID.
#678 [09:22] <Wumbo> I made a new email
#679 [09:22] * VojtazPolski [VojtazPolski@notlogged] has quit. (Client Quit)
#680 [09:22] <Wumbo> CP132isme@gmail.com
#681 [09:22] <IBelieveICanFly_> http://paste.ubuntu.com/15348042/
#682 [09:22] <Mata> IBelieveICanFly_, Open your Launcher and Click 'Edit Profile'; Check JVM Arguments and change "-Xmx1G" to "-Xmx2G"; Start the Game and In your Options Change "VSync" to ON and "VBOs" to ON; Now attempt to join a world
#683 [09:22] <Wumbo> and want to change my current one constantin.pstiga@gmail.com
#684 [09:22] <Wumbo> My second email doesent have a mojang account
#685 [09:23] <IBelieveICanFly_> Works, thank you
#686 [09:23] <Wumbo> Still stuck *sigh*
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#689 [09:24] <Matt_Hei> When i launch minecaft (after moving it to another drive/save location) and press play, then nothing happens... i wait for a new window to pop up but nothing happens! What do i do
#690 [09:13] <Matt_Hei> hello?
#691 [09:15] * G_BreakerLP [G_BreakerLP@notlogged] has joined #minecrafthelp
#692 [09:16] <Matt_Hei> i guess no one is helping
#693 [09:17] * Vik77 [Vik77@notlogged] has joined #minecrafthelp
#694 [09:17] <CubeTheThird> ??> Matt_Hei launcher/game-output
#695 [09:17] <Absol> Matt_Hei: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#696 [09:17] <Absol> Matt_Hei: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#697 [09:19] <Wumbo> This is VERY stressfull
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#699 [09:19] <Wumbo> I'm going to play some CS GO
#700 [09:19] <Wumbo> Cya, I'll return back later
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#704 [09:21] <Matt_Hei> the proplem is when i launch nothing comes up there
#705 [09:22] <Matt_Hei> problem*
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#707 [09:22] <CubeTheThird> Matt_Hei, you mean the launcher doesn't open?
#708 [09:22] <Matt_Hei> no
#709 [09:22] <Matt_Hei> when i press play
#710 [09:22] <CubeTheThird> Matt_Hei, then.. the launcher does open
#711 [09:23] <Matt_Hei> oh
#712 [09:23] <Matt_Hei> ok
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#715 [09:23] <CubeTheThird> Matt_Hei, does the launcher disappear after you press play?
#716 [09:23] <Matt_Hei> no
#717 [09:23] <CubeTheThird> Matt_Hei, but no 'Game Output' tab comes up?
#718 [09:24] <Matt_Hei> yes
#719 [09:24] <Matt_Hei> but it doesnt say anything
#720 [09:24] <Matt_Hei> its just empty
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#722 [09:25] <CubeTheThird> Matt_Hei, in that case can you do what Absol said but with the Launcher Log?
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#724 [09:25] <Matt_Hei> k
#725 [09:25] <Matt_Hei> k
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#728 [09:27] <Matt_Hei> i posted it att ubuntu
#729 [09:27] <CubeTheThird> Matt_Hei, now give the link to it here
#730 [09:27] <Matt_Hei> http://paste.ubuntu.com/15348116/
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#732 [09:27] <Rock1000hs> http://paste.ubuntu.com/15348091/
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#734 [09:29] <CubeTheThird> Matt_Hei, what exactly did you to do to move your game installation?
#735 [09:29] <CubeTheThird> Rock1000hs, delete your game launcher, and install the newer one from https://minecraft.net/download
#736 [09:31] <Matt_Hei> i opened edit profile, checked execute and set the destination to D:\MinecraftSaves
#737 [09:31] <CubeTheThird> Matt_Hei, ok. because your launcher log is saying 'access denied' for the destination you set
#738 [09:32] <Matt_Hei> and?
#739 [09:33] <CubeTheThird> Matt_Hei, does that folder exist?
#740 [09:33] <Matt_Hei> what should i do?
#741 [09:33] <Matt_Hei> yes
#742 [09:33] <Matt_Hei> but in another drive
#743 [09:34] <CubeTheThird> Matt_Hei, and are you sure the destination "D:\MinecraftSaves" is spelled correctly?
#744 [09:35] <Matt_Hei> yes
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#746 [09:37] <Milotaurus> i cant go to the nether if i do there happens nothing and the first time i did there was an errer or something
#747 [09:38] <CubeTheThird> Matt_Hei, does that location have normal read and write permissions?
#748 [09:38] <CubeTheThird> Milotaurus, what does the error say?
#749 [09:39] <Matt_Hei> im not realy sure how do i check?
#750 [09:39] <CubeTheThird> Matt_Hei, .. wait a second. Did you change the Executable or Game directory?
#751 [09:39] <Milotaurus> i dont now i didnt reed it and i cant find it back
#752 [09:39] <Matt_Hei> Executable
#753 [09:40] <CubeTheThird> Matt_Hei, well that's the problem. The executable points to where java is installed
#754 [09:40] <CubeTheThird> Matt_Hei, the game directory dictates where saves will go
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#756 [09:40] <Matt_Hei> Heh XD sry,
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#758 [09:40] <CubeTheThird> Milotaurus, can you make another one?
#759 [09:41] <Milotaurus> ?
#760 [09:41] <Milotaurus> i gonna try
#761 [09:41] <Matt_Hei> thx
#762 [09:41] <Matt_Hei> bye
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#772 [09:45] <Milotaurus> it randomly works
#773 [09:46] <Milotaurus> bye
#774 [09:46] * zeusderaios [zeusderaios@notlogged] has joined #minecrafthelp
#775 [09:47] <zeusderaios> GENTE
#776 [09:47] <zeusderaios> COMPREI MEU MINECRAFT E AINDA TA EM DEMO
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#780 [09:51] <TheInsaneSander> Heyy Mata ur still here?
#781 [09:52] * zeusderaios [zeusderaios@notlogged] has quit. (Client Quit)
#782 [09:52] <CubeTheThird> TheInsaneSander, do you need something?
#783 [09:52] <TheInsaneSander> CubeTheThird yes can you help me with installing drivers for windows 10 i cant play minecraft anymore
#784 [09:52] <CubeTheThird> TheInsaneSander, do you have a dxdiag report?
#785 [09:53] <TheInsaneSander> I tried everuthing on the site
#786 [09:53] <TheInsaneSander> yes
#787 [09:53] <CubeTheThird> TheInsaneSander, give a link to it here
#788 [09:53] <TheInsaneSander> You got a little moment?
#789 [09:53] <CubeTheThird> take your time
#790 [09:53] <TheInsaneSander> Im seeking it
#791 [09:54] <TheInsaneSander> http://paste.ubuntu.com/15348288/
#792 [09:55] <TheInsaneSander> Thats the link
#793 [09:55] <CubeTheThird> TheInsaneSander, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#794 [09:56] <TheInsaneSander> Oh ffs thx for help
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#799 [09:59] <coolhatter26> pixel format not accelerated
#800 [09:59] <Morenov24> i think my account got hacked :(
#801 [09:59] <frelsi> I can´t connect to 1.8.9 sin i tried a ressourcepack... I don´t know what to do anymore?!
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#803 [10:00] * mrkirby153 is now known as kirby|gone
#804 [10:00] <CubeTheThird> coolhatter26, do you have a dxdiag report?
#805 [10:00] <CubeTheThird> Morenov24, what makes you say that?
#806 [10:00] * hasanbasri [hasanbasri@notlogged] has quit. (Client Quit)
#807 [10:00] <CubeTheThird> frelsi, what happens when you try?
#808 [10:00] * kirby|gone is now known as mrkirby153
#809 [10:00] <Morenov24> it says that my email changed but i didnt change it
#810 [10:01] <frelsi> mineraft crashes
#811 [10:01] <CubeTheThird> Morenov24, you'll have to contact Mojang in that case
#812 [10:01] <CubeTheThird> ??> Morenov24 mojang/email
#813 [10:01] <Absol> Morenov24: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#814 [10:01] <Absol> Morenov24: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#815 [10:01] <CubeTheThird> frelsi, copy the crash report onto http://paste.ubuntu.com and give the URL here.
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#817 [10:02] <Morenov24> thanks
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#820 [10:04] <frelsi> http://paste.ubuntu.com/15348367/
#821 [10:04] <coolhatter26> whatr is a dxdiag report?
#822 [10:04] <CubeTheThird> ??> coolhatter26 win/dxdiag
#823 [10:04] <Absol> coolhatter26: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#824 [10:04] <CubeTheThird> frelsi, the resource pack you're trying to use is too big for your computer to handle
#825 [10:05] <frelsi> how can I fix that? Or just delet it?
#826 [10:05] <CubeTheThird> frelsi, ya just remove it
#827 [10:06] <coolhatter26> what do i do with a dxdiag report ince I generate one?
#828 [10:07] <frelsi> but I can´t find the folder...?!
#829 [10:07] <CubeTheThird> coolhatter26, follow all the instructions Absol gave you
#830 [10:07] <CubeTheThird> frelsi, In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
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#834 [10:07] <limonadeHD> Hallo
#835 [10:08] <frelsi> thanks
#836 [10:08] <coolhatter26> ok will do. im just updating my video driver. it says it might fix it
#837 [10:09] <limonadeHD> Habe ne frage wenn ich Minecraft Spiele mit Optifine dann Crashed es warum ?
#838 [10:09] * mads [mads@notlogged] has quit. (Client Quit)
#839 [10:09] <CubeTheThird> ??> limonadeHD lang/de
#840 [10:09] <Absol> limonadeHD: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
#841 [10:10] * Joshua [Joshua@notlogged] has joined #minecrafthelp
#842 [10:10] <frelsi> Thank You CubeTheThird everything is good now
#843 [10:11] <Joshua> I deleted the g-mail adress associated with my account. I need to reset y security questions, otherwise i cannot log in.
#844 [10:11] <limonadeHD> When I play Minecraft with opti fine crashes the game from why?
#845 [10:12] * AzuraHJ [AzuraHJ@notlogged] has joined #minecrafthelp
#846 [10:12] <limonadeHD> can you help me
#847 [10:12] <CubeTheThird> Joshua, contact Mojang about this
#848 [10:12] <CubeTheThird> ??> Joshua mojang/email
#849 [10:12] <Absol> Joshua: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#850 [10:12] <Absol> Joshua: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#851 [10:12] <AzuraHJ> Hey, i have java.lang.nullpointerexception: group on 1.8 how can i fix it ?
#852 [10:12] <CubeTheThird> limonadeHD, does it crash without optifine?
#853 [10:12] <CubeTheThird> AzuraHJ, what anti-virus and firewall software do you have?
#854 [10:13] <AzuraHJ> Avast
#855 [10:13] <CubeTheThird> AzuraHJ, avast free?
#856 [10:13] <AzuraHJ> Avast Internet security
#857 [10:14] <CubeTheThird> AzuraHJ, are you able to play singleplayer?
#858 [10:14] <AzuraHJ> ... yes
#859 [10:15] <limonadeHD> sorry but I speak no English, you can write me in German
#860 [10:15] <CubeTheThird> AzuraHJ, you'll probably have to allow minecraft/java through the avast firewall
#861 [10:15] <AzuraHJ> I disable the avast firewall
#862 [10:16] <limonadeHD> Cubethethird sorry but I speak no English, you can write me in German
#863 [10:16] <CubeTheThird> limonadeHD, we only speak English here
#864 [10:16] <CubeTheThird> limonadeHD, you can use translate.google.com
#865 [10:16] <limonadeHD> ok
#866 [10:17] <AzuraHJ> how i fix it
#867 [10:17] <CubeTheThird> AzuraHJ, let's do a malware scan to start
#868 [10:18] <CubeTheThird> ??> AzuraHJ av/adwcleaner
#869 [10:18] <Absol> AzuraHJ: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#870 [10:18] <Absol> AzuraHJ: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#871 [10:18] <limonadeHD> My Optifine crashes can anyone help me
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#874 [10:19] <AzuraHJ> ok
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#876 [10:19] <limonadeHD> Why crashes the game ?
#877 [10:19] <Joshua> thanks you guys!
#878 [10:20] <CubeTheThird> limonadeHD, does it crash without optifine?
#879 [10:20] <Anu> The game has said that the digital renders need to be updated on my computer. I did what it has asked me to, and now I'm here.
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#881 [10:21] <limonadeHD> With Optifine yes without opti fine no
#882 [10:22] <AzuraHJ> Thanks Cube, what i need to do is disable the avast
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#884 [10:23] <CubeTheThird> Anu, do you have a dxdiag report?
#885 [10:23] <limonadeHD> do you know why Cube
#886 [10:23] <CubeTheThird> limonadeHD, then we cannot help you here
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#891 [10:13] <Anu> Yes I do.
#892 [10:13] <CubeTheThird> Anu, give a URL to it here
#893 [10:13] <Anu> http://paste.ubuntu.com/15348481/
#894 [10:14] <CubeTheThird> Anu, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
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#897 [10:14] <Anu> Okay thank you.
#898 [10:15] <BlackGames132> nao consigo atualizar meus drivers http://paste.ubuntu.com/15348536/ o que eu faço ?
#899 [10:16] <_Dark_Killer_> oi
#900 [10:17] <BlackGames132> oi como resolvo o problema de aceleraçao de pixel ?
#901 [10:17] * xXGrace_HereXx [xXGrace_HereXx@notlogged] has joined #minecrafthelp
#902 [10:17] <_Dark_Killer_> ------------------ System Information ------------------ Time of this report: 3/11/2016, 11:16:35 Machine name: MADISON-PC Operating System: Windows 10 Home 64-bit (10.0, Build 10586) (10586.th2_release.160126-1819) Language: English (Regional Setting: English) System Manufacturer: Gateway System Model: EC54 BIOS: InsydeH2O Version V1.27 Proces
#903 [10:18] <CubeTheThird> _Dark_Killer_, paste it onto http://paste.ubuntu.com and give the URL here.
#904 [10:18] <CubeTheThird> BlackGames132, one moment
#905 [10:18] <BlackGames132> ok
#906 [10:18] <BlackGames132> simplifique por favor pis sou novo e nao entendo essas coisas
#907 [10:19] <_Dark_Killer_> eu não consico entrar no meu minecraft
#908 [10:19] <xXGrace_HereXx> http://paste.ubuntu.com/15348544/
#909 [10:19] <CubeTheThird> BlackGames132, download and install https://downloadcenter.intel.com/download/18223/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-exe-?product=81526
#910 [10:19] <_Dark_Killer_> sempre quando eu entro crasha
#911 [10:19] <BlackGames132> ok
#912 [10:20] <xXGrace_HereXx> my minecraft keeps crashing
#913 [10:21] <BlackGames132> depois que eu baixar faço o q?
#914 [10:21] * xXGrace_HereXx [xXGrace_HereXx@notlogged] has quit. (Client Quit)
#915 [10:22] <BlackGames132> em cubethethird ?
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#918 [10:24] <PeAceFulXx> I can not find my partner through LAN suddenly
#919 [10:24] <PeAceFulXx> Anyone can help? ;(
#920 [10:25] <BlackGames132> no lan vc precisa baixar o hamachi asista um video no youtube
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#923 [10:26] <BlackGames132> ok peacefukxx ?
#924 [10:26] <PeAceFulXx> U mean i need to download a hamachi to link?
#925 [10:27] <PeAceFulXx> But yesterday we haved linked and played.
#926 [10:28] <PeAceFulXx> I dont know what happens
#927 [10:28] <BlackGames132> vc ta em qual verçao ?
#928 [10:29] <PeAceFulXx> Sorry i cant understand could u say it again? 0.0
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#930 [10:30] <BlackGames132> voce esta em qual verçao de minecraft ?
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#933 [10:31] <CubeTheThird> PeAceFulXx, are both of you connected to the same network?
#934 [10:32] <BlackGames132> tente usar a 1.7.4 é a que da mais certo
#935 [10:32] * PeAceFulXx_ [PeAceFulXx_@notlogged] has joined #minecrafthelp
#936 [10:33] <PeAceFulXx> Yes
#937 [10:33] <PeAceFulXx> through wifi
#938 [10:33] <CubeTheThird> PeAceFulXx, are you both on Windows?
#939 [10:34] <PeAceFulXx> NO, both of us use Mac
#940 [10:34] <CubeTheThird> PeAceFulXx, do either of you have anti-virus software?
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#942 [10:36] <PeAceFulXx> We close all of them and try to link, and fail.
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#944 [10:37] <CubeTheThird> PeAceFulXx, what anti-virus software do you both have?
#945 [10:38] <PeAceFulXx> And we try to find some solution on the internet, however, also can not help. That's why i m here.
#946 [10:39] <PeAceFulXx> I just have 'clean my mac 3'
#947 [10:39] <CubeTheThird> PeAceFulXx, ok so what shouldn't affect it
#948 [10:40] <CubeTheThird> PeAceFulXx, do you know how to find your local IP address?
#949 [10:40] <PeAceFulXx> Yes, I try to type ifconfig in 'Terminal'
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#951 [10:41] <CubeTheThird> PeAceFulXx, what address did you get?
#952 [10:41] <PeAceFulXx> And try to link through it, also fail.
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#954 [10:41] <PeAceFulXx> Actually, I don't know which one is our IP address, there are 2 of them
#955 [10:42] <CubeTheThird> PeAceFulXx, try following the guide here to get the address: http://osxdaily.com/2010/11/21/find-ip-address-mac/
#956 [10:43] <Mr_Lukas89> can someone help me? i can't login to my mojang account and minecraft account
#957 [10:44] <PeAceFulXx> Okok, thank you, CubeTheThird, I try to link it again through IP address
#958 [10:45] <Mr_Lukas89> can someone help me? i can't login to my mojang account and minecraft account. i tried to reset password but, on my e-mail there are no notifications from mojang
#959 [10:45] <CubeTheThird> Mr_Lukas89, you will have to contact Mojang about this
#960 [10:45] <CubeTheThird> ??> Mr_Lukas89 mojang/email
#961 [10:45] <Absol> Mr_Lukas89: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#962 [10:45] <Absol> Mr_Lukas89: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#963 [10:46] <CubeTheThird> PeAceFulXx, when you open to LAN, there should be a port number displayed in chat. Have the other person connect with: IP:port
#964 [10:48] <PeAceFulXx> Yes,
#965 [10:48] <PeAceFulXx> BUT also can not link to each other
#966 [10:48] <PeAceFulXx> :(
#967 [10:49] <CubeTheThird> PeAceFulXx, can you try having the other person connect to you instead?
#968 [10:49] <PeAceFulXx> Wow, it works!
#969 [10:50] <PeAceFulXx> But a little bit lag
#970 [10:50] <CubeTheThird> ah good!
#971 [10:50] <PeAceFulXx> Comparing with link through LAN
#972 [10:50] <CubeTheThird> PeAceFulXx, it should be exactly the same...
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#974 [10:51] <PeAceFulXx> Thank you for your help, and we can play now because of u
#975 [10:51] <PeAceFulXx> Thanks a lot
#976 [10:51] <CubeTheThird> no problem :3
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#985 [10:55] <robicootje_> Showing translation for minecraft geeft steeds error Translate instead minecraft heeft steeds erros minecraft always gives error
#986 [10:56] <robicootje_> minecraft always gives error
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#989 [10:56] <CubeTheThird> robicootje_, what is the error?
#990 [10:57] <robicootje_> cubethetird minecraft always gives error
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#992 [10:57] <CubeTheThird> robicootje_, what does the error say?
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#995 [10:58] <robicootje__> Mincraft have error
#996 [10:58] <CubeTheThird> robicootje__, what does the error say?
#997 [10:59] <robicootje__> i can not kopie
#998 [10:59] <CubeTheThird> robicootje__, paste it onto http://paste.ubuntu.com and give the URL here.
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#1006 [11:01] <TheMarclPlayer> I NEED HELP
#1007 [11:02] <CubeTheThird> ??> TheMarclPlayer ask
#1008 [11:02] <Absol> TheMarclPlayer: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1009 [11:02] <Absol> TheMarclPlayer: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
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#1012 [11:03] <Waffle> I have just upgraded minecraft and now can't play it. I have copied the URL of my system details, could someone take a look please http://paste.ubuntu.com/15348796/
#1013 [11:03] <robicootje> cubethetird here http://paste.ubuntu.com/15348827/
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#1015 [11:04] <CubeTheThird> Waffle, one moment
#1016 [11:04] <CubeTheThird> robicootje, one moment
#1017 [11:04] <Waffle> thanks
#1018 [11:04] <CubeTheThird> Waffle, try deleting your game launcher, and installing the newer one from https://minecraft.net/download
#1019 [11:05] <CubeTheThird> robicootje, in-game, open the video settings, and turn ON VBOs and VSync
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#1023 [11:07] <Waffle> Hi I tried that, no change unfortunately. I select repair, rather that uninstall minecraft
#1024 [11:08] <CubeTheThird> Waffle, in that case you'll have to downgrade windows to a previous version. Your graphics card is not officially supported on windows 10, and that workaround isn't working
#1025 [11:09] <Waffle> thanks for your help, i'll try that
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#1031 [11:12] <Valyo> hi i need help,my minecraft keeps crashing for 2 days,without even starting it.How to fix that?
#1032 [11:12] <CubeTheThird> Valyo, copy the crash report onto http://paste.ubuntu.com and give the URL here.
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#1034 [11:12] <Sheme> hi i need help
#1035 [11:13] <Valyo> http://pastebin.com/s3AsJDBD
#1036 [11:13] <CubeTheThird> Sheme, with?
#1037 [11:13] * noobschrauber [noobschrauber@notlogged] has joined #minecrafthelp
#1038 [11:13] <CubeTheThird> Valyo, delete your game launcher and install the newer one from https://minecraft.net/download
#1039 [11:14] <Sheme> i have a mc acc and it somehow logged out og mc on my pc, and when i try to login it says invalid password and when i try to reset it nothing gets sent to my mail please help
#1040 [11:14] <Valyo> ok i will try
#1041 [11:14] <Pandastyll> Bonjour j'ai un problème avec le lancement du jeu sur mon ordinateur. Je m'explique un ami m'a informé qu'il avait acheté minecraft tout comme moi donc j'ai décidé de louer un serveur 1.9 mais mon ami est sur la 1.8 donc j'ai changé les paramètres du serveur en 1.8 et jusqu'ici tout fonctionne parfaitement. Mais ! De mon côté j'avais donc fait la mise à jour 1.9 et j'ai donc décidé de repasser en 1.8 et la le problème surgit... A chaqu
#1042 [11:14] <Pandastyll> Play j'ai "Launching..." qui ne ce termine jamais
#1043 [11:15] <CubeTheThird> ??> Pandastyll launcher/log
#1044 [11:15] <Absol> Pandastyll: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1045 [11:15] <Absol> Pandastyll: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1049 [11:15] <Pandastyll> J'ai rien compris
#1050 [11:15] <omarusman> minecraft done not wokr on Windows 8.1
#1051 [11:15] <noobschrauber> Hi, i've got some problems, i wasnt playing minecraft for like an year and when itry to login it just says i have to login with an email address. but i never did this and it says that i've migrated my Minecraft account but i didnt
#1052 [11:15] <CubeTheThird> ??> Pandastyll lang/fr
#1053 [11:15] <Absol> Pandastyll: Nous parlons uniquement en anglais ici. Cependant, vous pouvez, si vous le souhaitez, essayez d'utiliser un traducteur, comme https://translate.google.com/#fr/en
#1054 [11:16] <CubeTheThird> omarusman, what happens?
#1055 [11:16] <CubeTheThird> noobschrauber, what is your minecraft username?
#1056 [11:16] <noobschrauber> noobschrauber
#1057 [11:16] <omarusman> omarusman
#1058 [11:16] * robicootje [robicootje@notlogged] has quit. (Quit: Web client closed)
#1059 [11:16] <omarusman> tried reinstalling afgter upgraded Windows 8.1
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#1061 [11:17] <CubeTheThird> noobschrauber, as far as I can tell that name was changed earlier this year. Assuming you haven't changed it, you'll have to contact Mojang about this
#1062 [11:17] <CubeTheThird> ??> noobschrauber mojang/email
#1063 [11:17] <Absol> noobschrauber: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1064 [11:17] <Absol> noobschrauber: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1065 [11:17] <CubeTheThird> omarusman, what is the problem?
#1066 [11:17] <noobschrauber> hm okay that's weird
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#1070 [11:18] <Sheme> i have a mc acc and it somehow logged out of mc on my pc, and when i try to login it says invalid password and when i try to reset it nothing gets sent to my mail
#1071 [11:18] <omarusman> game keep crashing at the load time with message - org.lwjgl.LWJGLException: Pixel format not accelerated
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#1073 [11:19] <CubeTheThird> omarusman, do you have a dxdiag report?
#1074 [11:19] <omarusman> yes
#1075 [11:19] <CubeTheThird> Sheme, how long have you waited for the email>?
#1076 [11:19] <CubeTheThird> omarusman, give a URL to it here
#1077 [11:20] <Sheme> CubeTheThird: few minutes i also tried resending it a few times
#1078 [11:20] <CubeTheThird> Sheme, ok. Wait 30 minutes. If then you still don't get the email, you'll have to contact Mojang
#1079 [11:20] <CubeTheThird> ??> Sheme mojang/email
#1080 [11:20] <Absol> Sheme: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1081 [11:20] <Absol> Sheme: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1082 [11:20] <Sheme> hey thanks
#1083 [11:21] <noobschrauber> well the problem now is that i dont know if i even have a email account for minecraft, i bought minecraft like 5 years ago
#1084 [11:21] <CubeTheThird> noobschrauber, do you have the confirmation email from the purchase?
#1085 [11:22] <noobschrauber> ofcourse not
#1086 [11:22] <CubeTheThird> ??> noobschrauber account/trans-id/dibs
#1087 [11:22] <Absol> noobschrauber: DIBS was Mojang's original payment provider, used from 2009 to mid-2011.
#1088 [11:22] <Absol> noobschrauber: Contact Mojang directly stating that you paid via the DIBS system; they will provider further instructions.
#1089 [11:22] <omarusman> how do i save dxdiag report and sent it to you via url/
#1090 [11:22] <CubeTheThird> omarusman, what's right
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#1092 [11:24] <omarusman> no problem reported under DISPLAY
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#1094 [11:13] <Sheme> quote from mojang: "We're currently performing changes to our account authentication process, this is affecting a large number of players when logging in. In most cases our range of support articles and self help functions will allow you to resolve the issue yourself. Please see our help articles below." is there any way i am affected by this?
#1095 [11:14] <CubeTheThird> Sheme, not likely
#1096 [11:14] <CubeTheThird> ??> omarusman win/dxdiag
#1097 [11:14] <Absol> omarusman: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1099 [11:16] <omarusman> working on it...
#1100 [11:16] <Jan_Tschaeaen> Hello
#1101 [11:16] <CubeTheThird> hello Jan_Tschaeaen
#1102 [11:18] <Valyo> that link you gave me gives me only demos.
#1103 [11:19] * ItsTwinnn [ItsTwinnn@notlogged] has joined #minecrafthelp
#1104 [11:19] <CubeTheThird> Valyo, did you purchase the game?
#1105 [11:19] <Jan_Tschaeaen> When I want to join with my modded client to my server it says me that there are missing block. In my server log is this shown: [18:03:44] [Netty IO #2/INFO] [FML/]: Attempting connection with missing mods [] at CLIENT
#1106 [11:19] <Jan_Tschaeaen> Can somone tell me what i can do to fix this?
#1107 [11:20] <CubeTheThird> ??> Jan_Tschaeaen mods
#1108 [11:20] <Absol> Jan_Tschaeaen: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1109 [11:20] <Absol> Jan_Tschaeaen: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1110 [11:20] <ItsTwinnn> How do i get code to download frre minecraft windows ten
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#1112 [11:20] <CubeTheThird> ItsTwinnn, you don't
#1113 [11:21] <CubeTheThird> ItsTwinnn, unless you've already purchased the PC edition
#1114 [11:22] <ItsTwinnn> i have just bought pc edition few days ago
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#1116 [11:22] <CubeTheThird> ItsTwinnn, then you should be able to find what you need on account.mojang.com/me
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#1119 [11:24] <HoppelD> well this is cool I have a Minecraft gift code and it worked! If you want one go to http://freeminecraftcodes.net
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#1121 [11:26] <CubeTheThird> man the people with the scams these days
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#1129 [11:31] <noureldin> my problem is 1.9 version doesn't download
#1130 [11:32] <CubeTheThird> noureldin, what happens when you try?
#1131 [11:32] <noureldin> it says that it'll update
#1132 [11:32] <noureldin> then
#1133 [11:32] <noureldin> it stop at point in the update
#1134 [11:33] <noureldin> and this really pissing me off
#1135 [11:33] <Absol> noureldin: Please keep it civil
#1136 [11:33] <CubeTheThird> ??> noureldin launcher/log
#1137 [11:33] <Absol> noureldin: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1138 [11:33] <Absol> noureldin: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1139 [11:33] <Sheme> i cant login in minecraft or mojang
#1140 [11:34] <Sheme> i think someone did something to my account
#1141 [11:34] * Chansiepai [Chansiepai@notlogged] has joined #minecrafthelp
#1142 [11:34] <CubeTheThird> Sheme, I already told you to email Mojang about it
#1143 [11:34] * SamTheManz [SamTheManz@notlogged] has joined #minecrafthelp
#1144 [11:34] <SamTheManz> hi
#1145 [11:34] <omarusman> hey- here is my dxdiag report http://pastebin.com/ZWjFz1uw
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#1147 [11:34] <SamTheManz> i got a problem
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#1149 [11:35] <CubeTheThird> omarusman, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1150 [11:35] <SamTheManz> My brother made both of our accounts hacked
#1151 [11:35] <Sheme> yes i know im just saying i think i cna say bye to my account
#1152 [11:35] <CubeTheThird> SamTheManz, how so?
#1153 [11:35] <SamTheManz> He wanted to glitch vote or whatever
#1154 [11:36] <SamTheManz> looked at a youtube video and clicked a link
#1155 [11:36] <SamTheManz> which led to a website
#1156 [11:36] <SamTheManz> which offered free mc accounts
#1157 [11:36] <SamTheManz> he felt tempted and clicked get account
#1158 [11:36] <SamTheManz> and nothing happened
#1159 [11:36] <SamTheManz> then
#1160 [11:36] <SamTheManz> he tried to login
#1161 [11:36] <SamTheManz> didn't work
#1162 [11:37] <SamTheManz> ran down to me asked if i could login
#1163 [11:37] <SamTheManz> i tried
#1164 [11:37] <SamTheManz> coudln't either
#1165 [11:37] <CubeTheThird> SamTheManz, have you tried resetting passwords?
#1166 [11:37] <SamTheManz> yes
#1167 [11:37] <SamTheManz> didn't get the emaik
#1168 [11:37] <CubeTheThird> SamTheManz, did you get the reset emails?
#1169 [11:37] <SamTheManz> email
#1170 [11:37] <CubeTheThird> ah
#1171 [11:37] <CubeTheThird> SamTheManz, then you'll have to contact Mojang
#1172 [11:37] <CubeTheThird> ??> SamTheManz mojang/email
#1173 [11:37] <Absol> SamTheManz: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1174 [11:37] <SamTheManz> I've done it before and it have worked
#1175 [11:37] <Absol> SamTheManz: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#1177 [11:38] <omarusman> questoin - even it would not work on windows 10 either?
#1178 [11:38] <SamTheManz> but now i didn't
#1179 [11:38] <AndyShiAtat> i can't enter on my account
#1180 [11:38] <SamTheManz> I did it both through minecraft.net and the official mojang website
#1181 [11:38] <SamTheManz> neither of both websites did I get the email
#1182 [11:38] <CubeTheThird> AndyShiAtat, what happens when you try?
#1183 [11:39] <CubeTheThird> omarusman, nope
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#1185 [11:39] <Assassin> haloo
#1186 [11:39] <CubeTheThird> omarusman, intel stopped supporting your graphics card before windows 8 came out
#1187 [11:39] <omarusman> thx- bye
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#1189 [11:40] <SamTheManz> So how do I contact mojang
#1190 [11:40] <rajadog2> helo bnbgusb
#1191 [11:40] <CubeTheThird> SamTheManz, do what Absol told you
#1192 [11:40] <Sheme> SamTheManz mojang/email
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#1201 [11:52] <gamer2000> h
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#1203 [11:53] <gamer2000> Hi, i can not start minecraft on my macbook. What can I do
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#1205 [11:54] <Doned> Hello :)
#1206 [11:55] <gamer2000> Kann jemand weiterhelfen
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#1208 [11:55] <Doned> Im using AMIDST But when i try to look at a world it crashes im on 1.9
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#1218 [12:01] <TDSneedshelp> I am trying to create a server for my school. We are having a minecraft event but I'm not familiar with creating the server.
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#1221 [12:01] <BirimbalGamer> oi
#1222 [12:02] <BirimbalGamer> meu mine da erro e nao abre
#1223 [12:02] <BirimbalGamer> crasha
#1224 [12:02] <BirimbalGamer> dai falou pra mim atualizar a placa mas eu nao consigo
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#1227 [12:03] <BirimbalGamer> sabem oq posso fazer?
#1228 [12:03] <noureldin> the launcher doesn't stop in launcher log
#1229 [12:03] <BirimbalGamer> ?
#1230 [12:04] <noureldin> can anyone upload 1.9 version for me
#1231 [12:04] <noureldin> ?
#1232 [12:04] * urielsalis [urielsalis@notlogged] has joined #minecrafthelp
#1233 [12:04] <noureldin> i really need it
#1234 [12:04] <BirimbalGamer> eu consigo nem abri o jogo
#1235 [12:04] <BirimbalGamer> quanto mais atualiza
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#1237 [12:05] <noureldin> hey any help ?
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#1241 [12:08] <TobiPanda> Help
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#1243 [12:08] <TobiPanda> Germany?
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#1251 [12:14] <Slimdashady> Help im getting this problem idk how to fix it
#1252 [12:14] <Slimdashady> java.lang.NullPointerException: group
#1253 [12:16] <Slimdashady> #minecrafthelp
#1254 [12:16] * climexx [climexx@notlogged] has joined #minecrafthelp
#1255 [12:16] <Slimdashady> Help im getting this problem idk how to fix it
#1256 [12:16] <Slimdashady> java.lang.NullPointerException: group
#1257 [12:18] <Slimdashady> Please i really need help im a mod on a server and this has held me back 2 days please help any one
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#1260 [12:25] <Babycakes1> Hi , i am having a laucher crash ... keeps saying that fatal error java runtime enviroment
#1261 [12:26] <climexx> hello. i got the problem 'Pixel Format Not Accelerated'. i followed the instructions of the crash support. here is the ubuntu url http://paste.ubuntu.com/15349556/. dont know hot to go on.
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#1266 [12:50] <climexx> is there someone who knows how to fix this or where i can ask for help?
#1267 [12:50] <meajuda> o meu e Windows 10 ajuda com esse erro [10:33:01] [Client thread/INFO]: Setting user: _Tim_Gamer_ [10:33:01] [Client thread/INFO]: (Session ID is token: :7151c0f3ad5c36c0955f7cfa810e5d3c) [10:33:04] [Client thread/INFO]: LWJGL Version: 2.9.4 [10:33:04] [Client thread/ERROR]: Couldn't set pixel format org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) ~[lwjgl-2.9.4-nightly-2015
#1268 [12:50] <meajuda> *[10:33:01] [Client thread/INFO]: Setting user: _Tim_Gamer_ [10:33:01] [Client thread/INFO]: (Session ID is token: :7151c0f3ad5c36c0955f7cfa810e5d3c) [10:33:04] [Client thread/INFO]: LWJGL Version: 2.9.4 [10:33:04] [Client thread/ERROR]: Couldn't set pixel format org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) ~[lwjgl-2.9.4-nightly-20150209.jar:?] at org.lwjgl.opengl.Windo
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#1273 [12:55] <meajuda> imagens em ordem http://prntscr.com/ae0euc http://prntscr.com/ae0ea6 http://prntscr.com/ae0fil
#1274 [12:56] * _Dark_Killer_ [_Dark_Killer_@notlogged] has joined #minecrafthelp
#1275 [12:56] <_Dark_Killer_> eu não sei como se atualiza o grafico para conseguir jogar minecraft
#1276 [12:57] <_Dark_Killer_> I do not know how it updates the graph to be able to play minecraft
#1277 [12:57] * sanati24 [sanati24@notlogged] has quit. (Client Quit)
#1278 [12:58] <_Dark_Killer_> I do not know how it updates the graph to be able to play minecraft
#1279 [12:58] <meajuda> imagens em ordem http://prntscr.com/ae0euc http://prntscr.com/ae0ea6 http://prntscr.com/ae0fil
#1280 [12:58] <meajuda> uso o windows 10
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#1282 [12:58] <meajuda> imagens em ordem http://prntscr.com/ae0euc http://prntscr.com/ae0ea6 http://prntscr.com/ae0fil
#1283 [12:58] <meajuda> uso windows 10
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#1285 [12:59] <_Dark_Killer_> todas as imagens eram iguais
#1286 [12:59] <meajuda> as imagens são erros
#1287 [12:59] <_Dark_Killer_> ta mas eu nao sei como atualizar o grafico para jogar minecraft
#1288 [12:59] <meajuda> não
#1289 [13:00] <_Dark_Killer_> o
#1290 [13:00] <meajuda> tbm não
#1291 [13:00] <meajuda> ;-;
#1292 [13:00] <_Dark_Killer_> fala como eu atualizo
#1293 [13:00] <meajuda> eu n sei
#1294 [13:00] <_Dark_Killer_> tambem aconteceu isso com tigo
#1295 [13:00] <meajuda> dps q atualizei pro windows 10 n da mais pra joga
#1296 [13:01] <_Dark_Killer_> eu tambem nao consico
#1297 [13:01] <_Dark_Killer_> o jogo crasha
#1298 [13:01] <meajuda> s
#1299 [13:01] <meajuda> o seu é pirata
#1300 [13:01] <meajuda> ?
#1301 [13:02] <_Dark_Killer_> por que eles falam para ir aqui se ninguem ajuda
#1302 [13:02] * kaique [kaique@notlogged] has joined #minecrafthelp
#1303 [13:02] <_Dark_Killer_> e nao o meu mine é original
#1304 [13:02] <meajuda> ok
#1305 [13:02] <meajuda> tenta esse
#1306 [13:02] <meajuda> https://mega.nz/#!XZ1nCZDZ!HtQPiakCEUOYi1zIcod2qiSuWoygSGogWJPCYIFAFD82
#1307 [13:03] <_Dark_Killer_> o que é isso
#1308 [13:04] <_Dark_Killer_> fala o que é isso
#1309 [13:04] * Jan_Tschaeaen [Jan_Tschaeaen@notlogged] has joined #minecrafthelp
#1310 [13:04] <meajuda> arquivos pra cola na system 32
#1311 [13:04] <Jan_Tschaeaen> Hello
#1312 [13:04] <meajuda> help me
#1313 [13:04] <_Dark_Killer_> e oque acontece
#1314 [13:04] * nikodem [nikodem@notlogged] has joined #minecrafthelp
#1315 [13:04] <meajuda> é o open gl 2.1
#1316 [13:04] <Jan_Tschaeaen> Doese someone know a good guide how to create a own modpack + server?
#1317 [13:05] <_Dark_Killer_> entrou um que nao é br
#1318 [13:05] <_Dark_Killer_> entrou gente que não é br
#1319 [13:05] <nikodem> nikos
#1320 [13:05] <_Dark_Killer_> shit
#1321 [13:05] <Absol> _Dark_Killer_: Please keep it civil
#1322 [13:05] <meajuda> espera
#1323 [13:05] <nikodem> jes
#1324 [13:06] <meajuda> tem q se de 32 bits
#1325 [13:06] <_Dark_Killer_> vc tem skipe
#1326 [13:06] <nikodem> jes
#1327 [13:06] <meajuda> quem?
#1328 [13:06] <_Dark_Killer_> vc
#1329 [13:06] <meajuda> s
#1330 [13:06] <nikodem> jes
#1331 [13:06] <_Dark_Killer_> legal
#1332 [13:06] <nikodem> kurwa
#1333 [13:07] <_Dark_Killer_> meajuda quantos anos vc tem
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#1336 [13:08] <HarbingerX> Anyone here?
#1337 [13:08] <_Dark_Killer_> quantos anos vc tem
#1338 [13:08] <HarbingerX> I need help with a crash
#1339 [13:08] <HarbingerX> a
#1340 [13:08] <HarbingerX> asd
#1341 [13:08] <HarbingerX> as
#1342 [13:08] <HarbingerX> fas
#1343 [13:08] * Absol kicked HarbingerX from #minecrafthelp (Reason: arbingerX :Stop spamming)
#1344 [13:09] <_Dark_Killer_> cala boca
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#1346 [13:09] <nataxdr_123> sauve
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#1349 [13:09] <HarbingerX> anyone there?
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#1352 [13:10] <meajuda> ?
#1353 [13:10] <Lamberghini> hi im having trouble connecting to any server it sais error:Authentication to minecraft.net failed
#1354 [13:10] <meajuda> ?
#1355 [13:11] <meajuda> ?
#1356 [13:11] <meajuda> ?
#1357 [13:11] * HarbingerX_ [HarbingerX_@notlogged] has joined #minecrafthelp
#1358 [13:11] <meajuda> ?
#1359 [13:11] <HarbingerX_> Anyone there?
#1360 [13:11] <HarbingerX_> I need help with a crash report
#1361 [13:11] <HarbingerX_> I need to identify which mod is causing a crash
#1362 [13:11] <meajuda> help
#1363 [13:11] <meajuda> help me
#1364 [13:11] <HarbingerX_> with what
#1365 [13:11] <HarbingerX_> you have to specify
#1366 [13:12] <rymate1234> ??> HarbingerX_ launcher/crash-report
#1367 [13:12] <meajuda> windows 10
#1368 [13:12] <rymate1234> dammit
#1369 [13:12] <meajuda> crash
#1370 [13:12] <rymate1234> HarbingerX_, we don't support mods here unfortunately
#1371 [13:12] <meajuda> http://prntscr.com/ae0euc http://prntscr.com/ae0ea6 http://prntscr.com/ae0fil
#1372 [13:12] <Lamberghini> hi im having trouble connecting to any server it sais error:Authentication to minecraft.net failed im not using any thing that can do it im playing regular minecraft so i dont know whats going on if u know plz tell me
#1373 [13:12] * HarbingerX__ [HarbingerX__@notlogged] has joined #minecrafthelp
#1374 [13:12] <HarbingerX__> Anyone there?
#1375 [13:13] <rymate1234> HarbingerX__, we don't support mods here, however the best thing to do is remove all mods, and add them one by one until the game crashes
#1376 [13:13] <kaique> preciso de ajuda problema crash pixel format not accelerect do minecraft
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#1378 [13:13] <rymate1234> the mod you just added will be the one crashing the game most likely
#1379 [13:13] <HarbingerX__> I see
#1380 [13:13] <rymate1234> ??> meajuda win/dxdiag
#1381 [13:13] <Absol> meajuda: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1382 [13:13] <Lamberghini> hi im having trouble connecting to any server it sais error:Authentication to minecraft.net failed im not using any thing that can do it im playing regular minecraft so i dont know whats going on if u know plz tell me i cant connect to any server i dont know weather minecraft servers were down?
#1383 [13:14] <Lamberghini> i have tried lots of times but its not working
#1384 [13:14] <HarbingerX__> First, it's spelled Lamborghini, second, it's whether, not weather. Please learn grammar
#1385 [13:15] <HarbingerX__> other than that, maybe the server is down
#1386 [13:15] <HarbingerX__> Try restarting your game or your computer
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#1388 [13:15] <Lamberghini> i dont care i just am wondering whats going on il try restarting my computer
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#1390 [13:15] <kaique> preciso de ajuda problema crash pixel format not accelerect do minecraft
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#1397 [13:19] <diadud> hey i need help cause i only can play demo and not the premium account, but i hade buyd a premium account for 23fr
#1398 [13:23] <diadud> pls help
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#1400 [13:24] <diadud> pls help me i would cry
#1401 [13:24] <Afootpluto> diadud, what is your username?
#1402 [13:15] <Afootpluto> ??> diadud account/bug/demo
#1403 [13:15] <Absol> diadud: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#1404 [13:15] <Amper> hi, I need reinstall my notebook (erase all content). can I after reinstalation of system download free Minecraft using my account?
#1405 [13:17] <CubeTheThird> Amper, you can reinstall the game from https://minecraft.net/download and login with your Mojang account yes
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#1407 [13:20] <Amper> thank you
#1408 [13:20] <lambergini> it didnt work
#1409 [13:21] <diadud> my username is diadud
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#1411 [13:21] <diadud> an my email peter.bibi20@gmail.com
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#1415 [13:25] <mani> hi i can anser my secorty quesshen
#1416 [13:25] <HALOPO> Hi folks. Noob trying to play game for very first time! Cant get it to launch :( See here for the full dxdiag error description: http://paste.ubuntu.com/15350099/
#1417 [13:25] * r6u66u [r6u66u@notlogged] has joined #minecrafthelp
#1418 [13:26] <mani> i cant awnser to my acont qushen
#1419 [13:27] <mani> help me
#1420 [13:28] <mani> hello??
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#1428 [13:36] <ZestyFT> So, I setup my realm before 1.9 came out. Do I need to wipe and restart my map to take adavantage of all the new features?
#1429 [13:36] <Godoi> http://paste.ubuntu.com/15350256/
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#1431 [13:38] <Ferrygamer23> Hi
#1432 [13:38] <Ferrygamer23> spanish?
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#1434 [13:39] <Ferrygamer23> My minecraft crash when I log in In servers?
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#1438 [13:41] * jboss312 [jboss312@notlogged] has joined #minecrafthelp
#1439 [13:41] <MarkoCCA> hello????
#1440 [13:42] <jboss312> Completely ignored arguments: [--nativeLauncherVersion, 301
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#1442 [13:43] <MarkoCCA> failed to write core dump
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#1444 [13:44] <Tara> http://paste.ubuntu.com/15350315/
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#1447 [13:48] <DarkGemM> My Minecraft keeps crashing every time I get on
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#1450 [13:49] <DarkGemM> I think its because of Openlg
#1451 [13:50] <DarkGemM> this is no help
#1452 [13:51] <DarkGemM> well i'm out this sucks so bad
#1453 [13:51] <DarkGemM> this stupid website won't even help me
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#1459 [13:56] <ZestyFT> DarkGem, any error messages?
#1460 [13:57] <ZestyFT> does it freeze or ...?
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#1464 [14:04] * Omen returns
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#1467 [14:09] <guiroba> jdjalkmjuwmmzowm,a,imxblwmzjjs
#1468 [14:09] <guiroba> a ploblemas
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#1470 [14:10] <west_linux> Hallo
#1471 [14:12] <guiroba> viadagen
#1472 [14:13] <west_linux> Spricht ihr ein deutsch
#1473 [14:15] <west_linux> I have problems with the launcher
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#1477 [14:16] <west_linux> Which version of Java you need in Linux ?
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#1485 [14:20] <west_linux> OpenJDK or Orcael Java
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#1489 [14:13] <NicoMCCrafter> Hi. The Minecraft Server does not find my Username. What is this??
#1490 [14:13] <BeastNacho> I can speak spanish in this chat?
#1491 [14:14] <NicoMCCrafter> and also I can´t log in (does anybody speaks german here???)
#1492 [14:15] <west_linux> Nicomccrafter gernan
#1493 [14:15] <NicoMCCrafter> Ja
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#1495 [14:16] <NicoMCCrafter> Kannst du mir helfen???
#1496 [14:16] <west_linux> Nicomccrafter ich habe selber Probleme
#1497 [14:17] <NicoMCCrafter> ok. der findet weder meinen Usernamen, noch kann ich iwas zurück setzen
#1498 [14:18] <west_linux> Bei mojong
#1499 [14:18] <NicoMCCrafter> Ob Mojang oder Minecraft direkt. Nix klappt
#1500 [14:19] <NicoMCCrafter> fast, als ob der Accout gelöscht wurde. Kann der gesperrt werden??
#1501 [14:19] <Omen> west_linux, either works just fine.
#1502 [14:19] <Omen> for Java
#1503 [14:20] <west_linux> Omen oracel or openjdk
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#1505 [14:20] <BeastNacho> I have a problem whit the drivers
#1506 [14:21] <Omen> Either works just the same
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#1508 [14:21] <Suza> Is it possible to take an unmigrated accounts name?
#1509 [14:22] <Omen> Not without owning it.
#1510 [14:22] <Suza> Darn it.
#1511 [14:22] <Omen> If it's a valid account you cannot just -take- it from someone
#1512 [14:23] <Omen> Suza, search for a name you want instead namemc.com
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#1516 [14:25] <Suza> I see that the name Zlatan is taken but the account is unmigrated? Is there any way that I can get it?
#1517 [14:26] <Omen> Not unless the owner changes their name first
#1518 [14:26] <Suza> Ok bye.
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#1520 [14:26] <Omen> I am not sure how you were raised but taking peoples things just because you want it is wrong
#1521 [14:27] <CubeTheThird> I think they were getting unmigrated confused with unpaid
#1522 [14:27] <Omen> namemc shows if the name is available to change to
#1523 [14:27] <Omen> they wanted a paid name
#1524 [14:29] <Omen> https://namemc.com/s?2ce88e96-f7e2-43bf-8b0c-e6dba4e6d891
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#1528 [14:33] <Omen> That one is fairly desirable because of the cape ^
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#1530 [14:34] <Linglacya> I just downloaded Minecraft and when I run it I get an error message about needing to update my graphics drivers.
#1531 [14:34] <Omen> <-- I almost had this name. The person changed their mind at the last moment and reclaimed the name.
#1532 [14:34] <Linglacya> http://paste.ubuntu.com/15350734/
#1533 [14:36] <Linglacya> I downloaded Java and restarted. This is a 'new' computer btw. I have Win 10
#1534 [14:37] <Omen> "new" ?
#1535 [14:38] <Linglacya> refurbished =)
#1536 [14:38] <Omen> it's a Core 2 Duo with intel 4 series that why I was like uh...
#1537 [14:39] <Linglacya> yea new to me
#1538 [14:39] <CubeTheThird> Linglacya, the graphics card in that computer isn't supported beyond windows 7
#1539 [14:40] <Linglacya> so is there any way around it?
#1540 [14:40] <CubeTheThird> Linglacya, is that a laptop or a desktop?
#1541 [14:40] <Linglacya> downgrade to win 7?
#1542 [14:40] <Omen> downgrade and use : http://www.intel.com/content/www/us/en/support/graphics-drivers/graphics-drivers-for-intel-q45-express-chipset.html
#1543 [14:41] <Linglacya> desktop
#1544 [14:41] <Omen> You could install an aftermarket graphics card
#1545 [14:41] <CubeTheThird> Linglacya, so you can either downgrade to windows 7, get a new graphics card or use Linux
#1546 [14:42] <Linglacya> really? I didn't think I could cuz it's integrated
#1547 [14:42] <Linglacya> in your opinion...what would be the easiest solution?
#1548 [14:42] <Omen> Most computers with an integrated card have slots to upgrade
#1549 [14:43] <Omen> Cheapest would be to use linux, easiest might be downgrade and best would be to use a new graphics card
#1550 [14:44] <CubeTheThird> if downgrading is an option
#1551 [14:44] <Linglacya> awesome, thank you!
#1552 [14:44] <CubeTheThird> otherwise graphics card is the way to go, if there's a slot for one
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#1554 [14:49] <Omen> I wonder if Cube has any pull to get a search box added to http://hopper.minecraft.net/crashes/minecraft/ site is almost impossible to use without the ability to search.
#1555 [14:50] <Omen> 16132 pages with like 100 per page..
#1556 [14:50] <CubeTheThird> you could probably just use google to search it
#1557 [14:52] <CubeTheThird> I do that sometimes even for the bug tracker if I'm looking for a specific stacktrace
#1558 [14:52] <Omen> site:http://hopper.minecraft.net/crashes/minecraft "Error Here" has failed me many times :( doesn't seem to be completely indexed
#1559 [14:54] <CubeTheThird> hmm well I'll ask around
#1560 [14:55] <CubeTheThird> Omen, have you tried http://hopper.minecraft.net/crashes/search/
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#1563 [14:57] <franck> je suis passé à windows 10 et mon fils ne peut plus jouer a minecraft. probleme opengl ??? il faut desinstaller le pilote video et en mettre un autre mais lequel ????
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#1569 [14:59] <CubeTheThird> franck, do you have a URL to a dxdiag report?
#1570 [14:59] <franck> euh Mdr c quoi
#1571 [14:59] <CubeTheThird> ??> franck win/dxdiag
#1572 [14:59] <Absol> franck: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1575 [15:01] <smorguy> i downloaded windows 10 and minecraft dosent work heres the link to the paste bin http://paste.ubuntu.com/15331879/
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#1577 [15:02] <TheRedFireHD> Kann jemand deutsch?
#1578 [15:02] <CubeTheThird> ?> TheRedFireHD lang/de
#1579 [15:02] <CubeTheThird> smorguy, one moment
#1580 [15:02] <smorguy> k
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#1584 [15:03] <CubeTheThird> smorguy, download and install catalyst software: http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows+10+-+64
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#1587 [15:03] <TheRedFireHD> Also bei mir kann ich zwar auf den louncher aber da steht die ganze zeit nur loading
#1588 [15:04] <Eacho> Whenever I try to load minecraft, it says that there was a problem trying to render the aspects of the game
#1589 [15:04] <franck> ------------------ System Information ------------------ Time of this report: 3/11/2016, 22:04:25 Machine name: FRANCKTOMMASINO Operating System: Windows 10 Famille 32-bit (10.0, Build 10586) (10586.th2_release_sec.160223-1728) Language: French (Regional Setting: French) System Manufacturer: SAMSUNG ELECTRONICS CO., LTD. System Model: R530/R730
#1590 [15:04] * Omen facepalms
#1590 [15:05] <Omen> ??> franck paste
#1591 [15:05] <Absol> franck: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1592 [15:05] <CubeTheThird> Eacho, do you have a dxdiag report?
#1593 [15:05] <Eacho> yes
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#1596 [15:06] <CubeTheThird> Eacho, give a URL to it here
#1597 [15:06] <skepticism> If my account has been locked, and i cant reset the password and i dont have a TID can i regain access to my Mojang account associated with minecraft
#1598 [15:07] <Omen> locked?
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#1600 [15:07] <Omen> ??> skepticism login/throttle
#1601 [15:07] <Absol> skepticism: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1602 [15:07] <Absol> skepticism: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1603 [15:08] <skepticism> I've waited over 12 hours
#1604 [15:09] <skepticism> Im literally the only person that has access to this account
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#1606 [15:09] <CubeTheThird> skepticism, what method of payment did you use for the account?
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#1608 [15:09] <skepticism> Paypal
#1609 [15:10] <skepticism> But i don't have access to it as the person who bought it for me when i was younger passed away
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#1611 [15:10] * Crystal|AFK is now known as CrystalMare
#1612 [15:10] <CubeTheThird> skepticism, sorry then, nothing you can do about that
#1613 [15:11] <skepticism> I don't think that is fair to me as i spent my money on it.
#1614 [15:11] <Pophey> So i played minecraft for about 5 years now cand i cant login anymore, not with my email and not with my username. I made another account on mojang.com with the same e-mail adress, what happened to my minecraft account????
#1615 [15:11] <skepticism> I have video recordings of me playing on the account as of 2 days ago
#1616 [15:11] <CubeTheThird> skepticism, considering you weren't the one who purchased it (directly) you aren't legally the owner of the account
#1617 [15:12] <CubeTheThird> skepticism, but without proof of purchase regardless, you can't be verified as the owner
#1618 [15:12] <CubeTheThird> Pophey, what is your minecraft username?
#1619 [15:12] <Pophey> Pophey
#1620 [15:12] <CubeTheThird> Pophey, as far as I can tell it's still registered. Please test all your emails on http://www.minecraft.net/retrievename
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#1622 [15:13] <Makenda> I need to report omeone
#1623 [15:13] <Makenda> someone
#1624 [15:13] <CubeTheThird> Makenda, in what sense?
#1625 [15:14] <Pophey> Yeah i know
#1626 [15:14] <Pophey> but if i login with my email or my username i just get to an acoount and it says "play demo"
#1627 [15:14] <Makenda> A guy posted a program that has malware and gives a virus
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#1629 [15:14] <CubeTheThird> Makenda, ok.. and what does this have to do with minecraft?
#1630 [15:14] <CubeTheThird> Pophey, and you tested all your emails on the link I gave you?
#1631 [15:14] <Makenda> Its a minecraft related program and it was posted on this forum 0-0
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#1634 [15:15] <CubeTheThird> Makenda, do you mean the minecraft forums?
#1635 [15:15] <Makenda> Yes
#1636 [15:15] <Pophey> yes i did
#1637 [15:15] <CubeTheThird> Makenda, ask in #minecraftforums
#1638 [15:15] <CubeTheThird> err
#1639 [15:15] <Makenda> Ok
#1640 [15:15] <CubeTheThird> Makenda, sorry, #minecraftforum
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#1644 [15:15] <Pophey> i just randomly cant logi anymore
#1645 [15:15] * marcos [marcos@notlogged] has joined #minecrafthelp
#1646 [15:15] * Cyrus [Cyrus@notlogged] has joined #minecrafthelp
#1647 [15:16] <ItsJeffie> Hello , I can suddenly no longer log into my minecraft account. ( Yesterday ) . And my Mojang and minecraft.net account have been deleted because I can since then k could not log no longer there on log
#1648 [15:16] <CubeTheThird> Pophey, you'll have to contact Mojang about this then
#1649 [15:17] <CubeTheThird> ??> Pophey mojang/email
#1650 [15:17] <Absol> Pophey: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1651 [15:17] <Absol> Pophey: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1652 [15:17] <CubeTheThird> ItsJeffie, where did you purchase your account?
#1653 [15:17] <lilypop27> Can you play minecraft servers on a Xbox?
#1654 [15:17] <mattym> lilypop27, No
#1655 [15:17] <lilypop27> Why not?
#1656 [15:17] <ItsJeffie> minecraft.net
#1657 [15:17] <mattym> lilypop27, Only joing your Xbox friends games, or have them join yours
#1658 [15:18] * angelitox_123 [angelitox_123@notlogged] has joined #minecrafthelp
#1659 [15:18] <lilypop27> im on this website now oon my xbox
#1660 [15:18] <mattym> joining*
#1661 [15:18] <CubeTheThird> ItsJeffie, what is your minecraft username?
#1662 [15:18] <Pophey> thank you
#1663 [15:18] <ItsJeffie> ItsJeffie
#1664 [15:18] <lilypop27> <mattym> but i wont to join a server thats on this??
#1665 [15:18] <CubeTheThird> lilypop27, the server platform is for the PC edition. There isn't such a concept of servers for the console editions
#1666 [15:18] * yusuf [yusuf@notlogged] has joined #minecrafthelp
#1667 [15:18] <mattym> lilypop27, Thats not how it works
#1668 [15:19] <lilypop27> Thats kinda stupid (
#1669 [15:19] <CubeTheThird> ItsJeffie, you'll have to contact Mojang about this
#1670 [15:19] <CubeTheThird> ??> ItsJeffie mojagn/email
#1671 [15:19] <CubeTheThird> ??> ItsJeffie mojang/email
#1672 [15:19] <Absol> ItsJeffie: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1673 [15:19] <Absol> ItsJeffie: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#1675 [15:19] <mattym> lilypop27, If you think its stupid, go learn what it would take to make cross platform servers possible
#1676 [15:19] * SGT_C123 [SGT_C123@notlogged] has joined #minecrafthelp
#1677 [15:19] <ItsJeffie> Ok, thanks
#1678 [15:19] * marcos [marcos@notlogged] has quit. (Client Quit)
#1679 [15:19] * yusuf [yusuf@notlogged] has quit. (Client Quit)
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#1682 [15:20] <lilypop27> Could u download a server from a pc and save it on a memory stick then plug it into the xbox and play it
#1683 [15:20] <mattym> lilypop27, No, maps are different formats
#1684 [15:20] <lilypop27> uggghhhh
#1685 [15:21] <lilypop27> i have a Chrome OS..would minecraft work> because most games i download dont work because they are not compatable with my device or something?
#1686 [15:21] <mattym> lilypop27, No
#1687 [15:22] * skepticism [skepticism@notlogged] has quit. (Quit: Web client closed)
#1688 [15:22] <lilypop27> god sake
#1689 [15:22] <mattym> lilypop27, Chrome OS is not a platform for stuff that isnt made directly by Google, or made directly for Chrome
#1690 [15:22] <lilypop27> so would i have to purchase a differnt laptop?
#1691 [15:22] * Repson [Repson@notlogged] has joined #minecrafthelp
#1692 [15:22] <CubeTheThird> lilypop27, you would need to play the PC edition on a different computer yes
#1693 [15:22] <CubeTheThird> chromebooks can't do much
#1694 [15:23] <lilypop27> ok thanks
#1695 [15:23] <lilypop27> wat would be the the best laptop to purchaaaase except for a mac book
#1696 [15:23] <Repson> Hello, I need some help with my Minecraft. I recently updated to windows 10 and it says my Pixel Format is Not Accelerated, and that I need to update my graphic drivers, yet there are none to update. I have tried manually downloading the newest ones but they are not supported by my system.
#1697 [15:23] <CubeTheThird> lilypop27, that entirely comes down to what you can afford vs what you'll be using it for
#1698 [15:23] <Repson> I have a DxDiag file to show.
#1699 [15:24] <CubeTheThird> lilypop27, I recommend you consult with computer vendors about it
#1700 [15:24] <CubeTheThird> Repson, link please
#1701 [15:24] <Repson> http://paste.ubuntu.com/15351104/
#1702 [15:24] <lilypop27> Ok that would be a good idea
#1703 [15:13] * angelitox_123 [angelitox_123@notlogged] has quit. (Ping timeout: 195 seconds)
#1704 [15:13] <CubeTheThird> Repson, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1705 [15:14] <lilypop27> Thank you to everyone who helped me :)
#1706 [15:14] * Daddo_2007 [Daddo_2007@notlogged] has joined #minecrafthelp
#1707 [15:14] <Repson> I am not able to downgrade to Windows 7 in my Recover tab.
#1708 [15:15] <lilypop27> Bye
#1709 [15:15] <SGT_C123> h
#1710 [15:15] <CubeTheThird> Repson, didn't you only recently upgrade though?
#1711 [15:15] <SGT_C123> kk i csn speak now
#1712 [15:16] <SGT_C123> on the new version 1.9 no servers work for more
#1713 [15:16] <Daddo_2007> minecraft update 1.9 has no soundsat all since update?
#1714 [15:16] <Repson> Yes. But sadly I just reset my computer in hopes maybe that would fix the issue.
#1715 [15:16] <SGT_C123> only my client works for only less than 1.9
#1716 [15:17] <CubeTheThird> SGT_C123, are you getting a crash or something?
#1717 [15:17] <CubeTheThird> ??> Daddo_2007 launcher/game-output
#1718 [15:17] <SGT_C123> yeah everytime
#1719 [15:17] <Absol> Daddo_2007: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1720 [15:17] <Absol> Daddo_2007: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1721 [15:17] <CubeTheThird> Repson, ah... so you then deleted your windows 7 backup
#1722 [15:17] <Repson> I guess so :/
#1723 [15:18] <Repson> Is there any other way to downgrade other than torrenting?
#1724 [15:18] <SGT_C123> and my screen just blacked out a while ago for no reason for about a minute then i got a link from the internet to go here
#1725 [15:19] <SGT_C123> any ideas?
#1726 [15:19] <SGT_C123> my game also keeps crashing on any 1.9 server
#1727 [15:19] <SGT_C123> and my laptop isnt even bad
#1728 [15:19] <CubeTheThird> Repson, well you'd need to reinstall from a disk anyhow
#1729 [15:19] <SGT_C123> its an ASUS
#1730 [15:20] <CubeTheThird> SGT_C123, do you have a crash report?
#1731 [15:20] * diadud [diadud@notlogged] has quit. (Ping timeout: 195 seconds)
#1732 [15:20] <SGT_C123> yeah
#1733 [15:20] <SGT_C123> but i didnt copy and paste it
#1734 [15:20] <CubeTheThird> SGT_C123, copy it onto http://paste.ubuntu.com and give the URL here.
#1735 [15:20] <SGT_C123> ok
#1736 [15:20] * lilypop27 [lilypop27@notlogged] has quit. (Ping timeout: 195 seconds)
#1737 [15:21] <SGT_C123> is it #minecraft help
#1738 [15:21] <SGT_C123> or the webchat.esper.net/?channels+minecraft........
#1739 [15:22] <Daddo_2007> where do I find the launcher to go to the last tab for Game Output?
#1740 [15:22] <CubeTheThird> SGT_C123, .. neither?
#1741 [15:22] <CubeTheThird> SGT_C123, it would be http://paste.ubuntu.com/##### where # are numbers
#1742 [15:22] <CubeTheThird> Daddo_2007, the launcher, where you press play?
#1743 [15:23] <Repson> Couldn't I just boot from a windows 7 ISO file by Mounting it?
#1744 [15:23] <CubeTheThird> ??> Daddo_2007 launcher/open
#1745 [15:23] <Absol> Daddo_2007: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#1746 [15:23] <SGT_C123> so ubuntu and paste it
#1747 [15:23] <CubeTheThird> Repson, I don't think so...
#1748 [15:24] <Repson> Why wouldn't it work?
#1749 [15:24] <CubeTheThird> Repson, I don't think you can even run windows live off an ISO
#1750 [15:25] <SGT_C123> i cant copy the crash report
#1751 [15:25] <CubeTheThird> ??> SGT_C123 win/edit
#1752 [15:25] <Absol> SGT_C123: As in all programs, CTRL+A is Select All. CTRL+C is Copy, CTRL+V is Paste.
#1753 [15:25] <SGT_C123> kk thanks
#1754 [15:25] <SGT_C123> ---- Minecraft Crash Report ----
#1755 [15:26] <Repson> I mean, I've downgraded through a torrented windows 7 ISO before, I just dunno if it will fix the graphics card.
#1756 [15:26] <SGT_C123> i cant past in the chat
#1757 [15:26] <CubeTheThird> SGT_C123, paste it onto http://paste.ubuntu.com not here!
#1758 [15:27] <CubeTheThird> Repson, once you have windows 7 installed, we can get you the graphics drivers you'd need to run the game
#1759 [15:27] <SGT_C123> kk i did it
#1760 [15:27] <CubeTheThird> SGT_C123, now copy the address of that page and give it here
#1761 [15:28] <SGT_C123> http://paste.ubuntu.com/15351207/
#1762 [15:28] * Repson [Repson@notlogged] has quit. (Quit: Web client closed)
#1763 [15:28] <SGT_C123> there
#1764 [15:29] <CubeTheThird> ??> SGT_C123 win/dxdiag
#1765 [15:29] * GalexiaKnowsAll [GalexiaKnowsAll@notlogged] has joined #minecrafthelp
#1766 [15:29] <Absol> SGT_C123: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1767 [15:30] * Brokiworld [Brokiworld@notlogged] has joined #minecrafthelp
#1768 [15:30] <Brokiworld> hello
#1769 [15:30] <SGT_C123> kk
#1770 [15:30] <SGT_C123> win/dxdiag
#1771 [15:31] <SGT_C123> ??
#1772 [15:31] * PeKaHD [PeKaHD@notlogged] has joined #minecrafthelp
#1773 [15:31] * sub-zero [sub-zero@notlogged] has joined #minecrafthelp
#1774 [15:31] <Brokiworld> does not let me into my account
#1775 [15:31] <GalexiaKnowsAll> when i want to play on a server or on realm is says connecting and then it fails to connect
#1776 [15:31] <CubeTheThird> SGT_C123, do what Absol said
#1777 [15:31] <CubeTheThird> Brokiworld, what happens?
#1778 [15:31] <Daddo_2007> sorry, I'm in Launcher and I see Update Notes, Launcher Log and Profile Editor, but don't know where Game Output is?
#1779 [15:32] <CubeTheThird> GalexiaKnowsAll, do you get an error message, or just that?
#1780 [15:32] * sub-zero [sub-zero@notlogged] has quit. (Client Quit)
#1781 [15:32] <CubeTheThird> ??> Daddo_2007 launcher/open
#1782 [15:32] <GalexiaKnowsAll> errormessage
#1783 [15:32] <Absol> Daddo_2007: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#1784 [15:32] * PeKaHD [PeKaHD@notlogged] has quit. (Client Quit)
#1785 [15:32] <CubeTheThird> Daddo_2007, first do that ^^^^
#1786 [15:32] <CubeTheThird> Daddo_2007, after that, press play
#1787 [15:32] <CubeTheThird> GalexiaKnowsAll, what's the error?
#1788 [15:33] <SGT_C123> i did what abol said earlier
#1789 [15:33] <Brokiworld> I say my password is wrong and I changed and I vulto to try and not let me
#1790 [15:33] <GalexiaKnowsAll> failed to connect to server
#1791 [15:33] <SGT_C123> i already did the instructions
#1792 [15:34] <CubeTheThird> SGT_C123, then please give a link to your dxdiag report here
#1793 [15:34] <Daddo_2007> oh ok..I pressed Play. I'll now follow instructions
#1794 [15:34] <CubeTheThird> GalexiaKnowsAll, and that's all it says?
#1795 [15:34] <CubeTheThird> ??> Brokiworld login/throttle
#1796 [15:34] <Absol> Brokiworld: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1797 [15:35] <Absol> Brokiworld: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1798 [15:35] <GalexiaKnowsAll> it has been like this on and off for a while now
#1799 [15:35] <GalexiaKnowsAll> hold on 1 sec
#1800 [15:35] * NeoMelo54 [NeoMelo54@notlogged] has joined #minecrafthelp
#1801 [15:36] * NeoMelo54 [NeoMelo54@notlogged] has quit. (Client Quit)
#1802 [15:36] <SGT_C123> ok
#1803 [15:37] <GalexiaKnowsAll> java.net.ConnecctExeption: Connection timed out: no further information:
#1804 [15:37] <CubeTheThird> GalexiaKnowsAll, can you try connecting to this server: mctest.ae97.net
#1805 [15:38] <Brokiworld> Error! Invalid token. Try requesting another password reset e-mail.
#1806 [15:38] * ItsJeffie [ItsJeffie@notlogged] has quit. (Quit: Web client closed)
#1807 [15:38] <SGT_C123> http://paste.ubuntu.com/15351079/
#1808 [15:38] <SGT_C123> pretty sure thats it
#1809 [15:39] <GalexiaKnowsAll> it didnt work
#1810 [15:39] <SGT_C123> cubethethird
#1811 [15:39] <SGT_C123> its there
#1812 [15:39] <SGT_C123> 75% sure
#1813 [15:39] <CubeTheThird> SGT_C123, one moment
#1814 [15:39] <CubeTheThird> GalexiaKnowsAll, what anti-virus and firewall software do you have?
#1815 [15:39] <SGT_C123> actuall 85%
#1816 [15:40] <GalexiaKnowsAll> y would that have something to do with it
#1817 [15:40] <CubeTheThird> GalexiaKnowsAll, .. because that would prevent you from connectin?
#1818 [15:40] <CubeTheThird> *connecting
#1819 [15:41] <GalexiaKnowsAll> i played last night tho
#1820 [15:41] <CubeTheThird> GalexiaKnowsAll, so you didn't install or update anything since then?
#1821 [15:41] * twittear [twittear@notlogged] has joined #minecrafthelp
#1822 [15:41] <GalexiaKnowsAll> no
#1823 [15:42] <SGT_C123> anything else? do you know how to fix my minecraft from crashing on 1.9 servers
#1824 [15:42] <Daddo_2007> http://paste.ubuntu.com/15351299/
#1825 [15:42] <SGT_C123> or just in general
#1826 [15:42] * twittear [twittear@notlogged] has quit. (Client Quit)
#1827 [15:43] * MsSunshine [MsSunshine@notlogged] has joined #minecrafthelp
#1828 [15:43] <GalexiaKnowsAll> what
#1829 [15:43] <CubeTheThird> GalexiaKnowsAll, in that case let's do a malware scan
#1830 [15:43] <CubeTheThird> ??> GalexiaKnowsAll av/adwcleaner
#1831 [15:43] <Absol> GalexiaKnowsAll: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#1832 [15:43] <Absol> GalexiaKnowsAll: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#1833 [15:43] <CubeTheThird> GalexiaKnowsAll, hold on
#1834 [15:43] <SGT_C123> ummm so updates or nahh?
#1835 [15:44] <MsSunshine> I cann log into minecraft since updating windows... Pixel format not accerated http://paste.ubuntu.com/15351282/
#1836 [15:44] <CubeTheThird> Daddo_2007, ya looks like you're missing sound files. Can you also send the launcher log, like you did the game output?
#1837 [15:44] <MsSunshine> cant log inbto ...:)
#1838 [15:44] <Daddo_2007> ok
#1839 [15:45] <CubeTheThird> MsSunshine, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1840 [15:45] <GalexiaKnowsAll> i would rather not do thAT
#1841 [15:46] <CubeTheThird> SGT_C123, ok install this driver: http://dlcdnet.asus.com/pub/ASUS/EeeBook/Drivers_for_Win10/Graphic/VGA_Intel_CherryTrail_T_Win10_64_VER2019154352.zip
#1842 [15:46] <CubeTheThird> GalexiaKnowsAll, .. why?
#1843 [15:46] * cristopher [cristopher@notlogged] has joined #minecrafthelp
#1844 [15:46] * jwest_ [jwest_@notlogged] has joined #minecrafthelp
#1845 [15:46] <Daddo_2007> http://paste.ubuntu.com/15351324/
#1846 [15:46] <MsSunshine> Thats terrible....thanks for your reply..
#1847 [15:46] * smorguy [smorguy@notlogged] has quit. (Quit: Web client closed)
#1848 [15:46] <jwest_> Hello
#1849 [15:47] <GalexiaKnowsAll> because i dont want to download something into my computer
#1850 [15:47] <SGT_C123> CubeTheThird: why? i have no more storage
#1851 [15:47] <SGT_C123> or a little bit left actually
#1852 [15:48] <CubeTheThird> SGT_C123, the report you gave me is for outdated graphics drivers. You need to install that to fix it
#1853 [15:48] <SGT_C123> didnt you see it in the link i sent u?
#1854 [15:48] <CubeTheThird> SGT_C123, I recommend you find room then
#1855 [15:48] <SGT_C123> kk
#1856 [15:48] * MsSunshine [MsSunshine@notlogged] has quit. (Client Quit)
#1857 [15:48] <CubeTheThird> GalexiaKnowsAll, if you can't download anything, there isn't anything I can do to assist
#1858 [15:48] <jwest_> I have problems with the Minecraft launcher on Linux
#1859 [15:49] <CubeTheThird> Daddo_2007, what anti-virus and firewall software do you have?
#1860 [15:49] <CubeTheThird> jwest_, what problems?
#1861 [15:49] <GalexiaKnowsAll> ok bye :(
#1862 [15:49] * GalexiaKnowsAll [GalexiaKnowsAll@notlogged] has quit. (Quit: Web client closed)
#1863 [15:51] * DrThFan [DrThFan@notlogged] has quit. (Ping timeout: 195 seconds)
#1864 [15:52] <jwest_> http://pastebin.com/WbNNCkU7
#1865 [15:52] <CubeTheThird> jwest_, are you on Ubuntu?
#1866 [15:52] * yure [yure@notlogged] has joined #minecrafthelp
#1867 [15:52] * Wolf_ [Wolf_@notlogged] has joined #minecrafthelp
#1868 [15:52] <jwest_> CubeTheThird, yes
#1869 [15:53] <CubeTheThird> jwest_, ok. Run this command in the terminal: sudo /var/lib/dpkg/info/ca-certificates-java.postinst configure
#1870 [15:53] <SGT_C123> what do you do after you download it?
#1871 [15:53] * CraftinAsian [CraftinAsian@notlogged] has joined #minecrafthelp
#1872 [15:54] <CubeTheThird> SGT_C123, open it, and run the setup.exe
#1873 [15:54] <SGT_C123> CubeTheThird: what do u do after u download it
#1874 [15:54] <Daddo_2007> McAffe Internet Security is the software I use
#1875 [15:54] * yure [yure@notlogged] has quit. (Client Quit)
#1876 [15:54] * Mattps4 [Mattps4@notlogged] has joined #minecrafthelp
#1877 [15:54] <CraftinAsian> I am having issues with FPS in my game it constantly lags
#1878 [15:54] <jwest_> CubeTheThird, I have made
#1879 [15:55] <SGT_C123> i cant
#1880 [15:55] <SGT_C123> it isnt letting me
#1881 [15:55] <CubeTheThird> Daddo_2007, ah, it's likely blocking the downloads. Mcafee is known to cause various issues like that
#1882 [15:55] <CubeTheThird> ??> CraftinAsian win/dxdiag
#1883 [15:55] <Absol> CraftinAsian: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1884 [15:55] <CubeTheThird> jwest_, after that open the launcher again
#1885 [15:55] <CubeTheThird> SGT_C123, try extracting all the files in the zip into a new folder first
#1886 [15:55] * mrtaco119 [mrtaco119@notlogged] has joined #minecrafthelp
#1887 [15:56] <Wolf_> My minecraft skin is not working. It shows up as a steve but in third person it works.
#1888 [15:56] <mrtaco119> i recently updated to windows 10 and it doesnt allow me to run minecraft
#1889 [15:56] * Mattps4 [Mattps4@notlogged] has quit. (Client Quit)
#1890 [15:57] <CubeTheThird> Wolf_, where does it show up as steve?
#1891 [15:57] <CubeTheThird> mrtaco119, what happens?
#1892 [15:57] <jwest_> CubeTheThird, der launcher läuft
#1893 [15:57] <jwest_> the launcher runs
#1894 [15:57] <mrtaco119> it doesnt let me play minecraft
#1895 [15:57] <Daddo_2007> Ok thank you! btw it only affected 1.9 update when i go back to 1.8.9 the sound works
#1896 [15:57] <mrtaco119> its because i just recently updated to windows 10
#1897 [15:58] <CraftinAsian> http://paste.ubuntu.com/15351428/
#1898 [15:59] <CubeTheThird> mrtaco119, what happens when you try running it?
#1899 [15:59] <CubeTheThird> CraftinAsian, one moment
#1900 [15:59] <mrtaco119> it crashes
#1901 [15:59] <CubeTheThird> mrtaco119, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1902 [15:59] * Xi [Xi@notlogged] has joined #minecrafthelp
#1903 [15:59] <mrtaco119> http://paste.ubuntu.com/15351382/
#1904 [15:59] <Wolf_> When I am in multiplayer so people look and think im a steve but third person is correct (since the 1.9 update)
#1905 [15:59] <CubeTheThird> CraftinAsian, in-game, when you press f3, does it say Intel or Nvidia to the right of the screen?
#1906 [15:59] <Xi> Hello?
#1907 [16:00] <CubeTheThird> Wolf_, that would be an issue on the server's end
#1908 [16:00] <CraftinAsian> it says intel HD Graphics 5500
#1909 [16:00] <Wolf_> Thank you
#1910 [16:01] <Xi> Okay so when I logged in, it said "Invalid username and password" but I had typed everything in right. Now I can't even sign into my own account, has it been hacked?
#1911 [16:01] <CubeTheThird> CraftinAsian, ok follow these instructions to run it off your nvidia card: https://nvidia.custhelp.com/app/answers/detail/a_id/2615/~/how-do-i-customize-optimus-profiles-and-settings%3F
#1912 [16:01] <CubeTheThird> Xi, have you tried resetting your password?
#1913 [16:01] <Xi> I have sent a request to my email but the email has not shown up.
#1914 [16:02] <CubeTheThird> Xi, in that case you will have to contact Mojang
#1915 [16:02] <CubeTheThird> ??> Xi mojang/email
#1916 [16:02] <Absol> Xi: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1917 [16:02] <Absol> Xi: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1918 [16:04] <SGT_C123> what do i do after i extract it?
#1919 [16:04] <CubeTheThird> SGT_C123, from the folder, run the setup
#1920 [16:05] <SGT_C123> kk
#1921 [16:06] <SGT_C123> after i run the setup what now
#1922 [16:06] <CubeTheThird> SGT_C123, after it finishes installing, try the game again. You may have to reboot your computer first
#1923 [16:06] * Xi [Xi@notlogged] has quit. (Quit: Web client closed)
#1924 [16:06] <SGT_C123> kk
#1925 [16:08] <Wolf_> It was on multiple servers does that make much of a difference
#1926 [16:08] * cristopher [cristopher@notlogged] has quit. (Quit: Web client closed)
#1927 [16:08] <CraftinAsian> My nvidia control panel doesnt have View in the menu option, I only have File, Edit, desktop, 3D settings and Help
#1928 [16:08] <SGT_C123> try 1.9 servers?
#1929 [16:08] <CubeTheThird> SGT_C123, sure
#1930 [16:09] <SGT_C123> kk
#1931 [16:09] <SGT_C123> are you able to explain what the download link did?
#1932 [16:09] <CubeTheThird> CraftinAsian, hmm. 3D settings then?
#1933 [16:09] <SGT_C123> like how did it help
#1934 [16:09] <CubeTheThird> SGT_C123, it updated your graphics drivers
#1935 [16:09] <Wolf_> I think I am. How would i tell.
#1936 [16:09] <SGT_C123> so can i delete the files
#1937 [16:09] <CubeTheThird> Wolf_, what is your minecraft username?
#1938 [16:10] <CubeTheThird> SGT_C123, don't delete them until you are sure the game is working properly
#1939 [16:10] <SGT_C123> ok
#1940 [16:10] <Wolf_> TeddyReagan
#1941 [16:10] <CubeTheThird> Wolf_, is this your current skin: http://textures.minecraft.net/texture/7a128e527654d72e7f5906fbf5de15a1c8eb919197465fc5742946f99b72
#1942 [16:11] <SGT_C123> yeah the same thing came up
#1943 [16:11] <Wolf_> Yes.Are you magic.
#1944 [16:11] <CubeTheThird> SGT_C123, ok reboot your computer and try again
#1945 [16:11] * Li7tleman96 [Li7tleman96@notlogged] has joined #minecrafthelp
#1946 [16:11] <SGT_C123> it still crashes when i load 1.9 client
#1947 [16:11] <SGT_C123> ok
#1948 [16:11] <SGT_C123> how?
#1949 [16:11] <SGT_C123> lol is there a command
#1950 [16:11] <CubeTheThird> SGT_C123, wait, does it only crash when you connect to servers?
#1951 [16:11] <SGT_C123> no it just crashes when i load up 1.9 now
#1952 [16:12] <CubeTheThird> Wolf_, well with the skin being correct, the issue isn't on your end
#1953 [16:12] <CubeTheThird> SGT_C123, ok ya reboot. do /quit
#1954 [16:12] <SGT_C123> before i could go on single player 1.9 but today i cant for some odd reason
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#1956 [16:12] <SGT_C123> whats the reboot commands
#1957 [16:12] * felipe [felipe@notlogged] has joined #minecrafthelp
#1958 [16:12] <CubeTheThird> SGT_C123, .. what? reboot, like restart. Turn your computer off and back on
#1959 [16:12] <SGT_C123> oh
#1960 [16:12] <SGT_C123> ok
#1961 [16:13] * SGT_C123 [SGT_C123@notlogged] has quit. ()
#1962 [16:13] <Li7tleman96> i need help with getting my minecraft up but I cant cause my display driver is out of date but i dont know how to update it
#1963 [16:13] <CubeTheThird> Li7tleman96, do you have a dxdiag report?
#1964 [16:14] * felipe [felipe@notlogged] has quit. (Client Quit)
#1965 [16:14] <Li7tleman96> yes
#1966 [16:15] <CubeTheThird> Li7tleman96, give a link to it here please
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#1969 [16:15] <Aaa> Hi
#1970 [16:15] <Aaa> Can i return my Minecraft acc?
#1971 [16:15] <Aaa> I buy it 2 days ago
#1972 [16:15] <CubeTheThird> Aaa, why do you want a refund?
#1973 [16:15] <carlos> hola
#1974 [16:16] <Aaa> I don't like the game.
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#1976 [16:16] * Wolf_ [Wolf_@notlogged] has quit. (Quit: Web client closed)
#1977 [16:16] <CubeTheThird> Aaa, ok.. I dono if you'll qualify for the refund since there's a demo for that, but I'll send you the info
#1978 [16:16] <CubeTheThird> ??> Aaa account/refund
#1979 [16:16] <Absol> Aaa: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#1980 [16:16] <Daddo_2007> I turned my firewall off and "Repaired" minecraft .Should I Remove minecraft then re download it with my firewall off?
#1981 [16:17] <Li7tleman96> http://paste.ubuntu.com/12345678/
#1982 [16:17] <Li7tleman96> their you go cube the third
#1983 [16:17] <CubeTheThird> Daddo_2007, you can try that yes
#1984 [16:17] <CubeTheThird> Daddo_2007, but keep in mind, the only effective solution we know of for mcafee issues is to remove mcafee
#1985 [16:18] <CubeTheThird> Li7tleman96, that's not the link to your paste
#1986 [16:18] <Aaa> In my country is the law that you have 14 days to return
#1987 [16:18] <Daddo_2007> ok thank you!
#1988 [16:18] <Li7tleman96> Coh
#1989 [16:18] <Li7tleman96> oh
#1990 [16:18] <CubeTheThird> Aaa, Mojang is in Sweden. Please follow the URL Absol gave you for information about the refund
#1991 [16:19] <CraftinAsian> thanks guys for pointing me in the right direction im good to go
#1992 [16:19] <Aaa> What if they say no
#1993 [16:20] <Li7tleman96> CubetheThird how do i paste it to you im trying to create an account which is annoying
#1994 [16:20] <mattym> ??> Li7tleman96 win/dxdiag
#1995 [16:20] <Absol> Li7tleman96: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1996 [16:20] <mattym> Li7tleman96, No need to make an account, just follow the directions in the link form Absol
#1997 [16:20] <CubeTheThird> Li7tleman96, you don't need an account. Just copy the website address of where you pasted it and give that here
#1998 [16:21] <CubeTheThird> Aaa, then they say no?
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#2001 [16:22] <Aaa> In my country is the law that you have 14 days to return
#2002 [16:22] <Li7tleman96> that is where i pasted i t though cause that is were it told me were to paste it
#2003 [16:22] * gabrielgeremias [gabrielgeremias@notlogged] has joined #minecrafthelp
#2004 [16:22] <Li7tleman96> ------------------ System Information ------------------ Time of this report: 3/10/2016, 16:04:15 Machine name: ADMIN-PC Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.160211-0600) Language: English (Regional Setting: English) System Manufacturer: Hewlett-Packard System Model: HP Compaq dc7900 Small Form Factor BIOS: Default System BIOS Processo
#2005 [16:22] <CubeTheThird> Aaa, are you in Sweden?
#2006 [16:22] <CubeTheThird> Li7tleman96, paste it onto http://paste.ubuntu.com not here
#2007 [16:22] <Aaa> I am in Denmark
#2008 [16:23] <mattym> Aaa, Did you read the link about the return policy?
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#2010 [16:23] * Wolf_ [Wolf_@notlogged] has joined #minecrafthelp
#2011 [16:24] <Li7tleman96> ok i pasted it their now do i have to wait until you guys send me the report
#2012 [16:24] * smorguy [smorguy@notlogged] has joined #minecrafthelp
#2013 [16:24] <mattym> Aaa, Not liking the game is not a valid reason for returning according to the policy, regardless of any law you accepted these terms when you purchased the game.
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#2015 [16:12] <smorguy> downloading that cystilst thing didnt work its still broken
#2016 [16:12] <mattym> Aaa, If they choose not to let you return it, then there is nothing you can do
#2017 [16:12] <mattym> Aaa, If they choose not to let you return it, then there is nothing you can do
#2018 [16:13] * gabrielgeremias [gabrielgeremias@notlogged] has left #minecrafthelp
#2019 [16:13] * SGT_C123 [SGT_C123@notlogged] has joined #minecrafthelp
#2020 [16:13] <mattym> Li7tleman96, We need the link to the paste
#2021 [16:13] <Li7tleman96> http://paste.ubuntu.com/15351595/
#2022 [16:13] <SGT_C123> f
#2023 [16:14] <Aaa> In this site http://solbrilleguiden.net/guides-om-nethandel/hvordan-er-din-returret-i-eu-og-europa/ they say in sweden they have 14 days too
#2024 [16:14] <mattym> Li7tleman96, One moment
#2025 [16:14] <SGT_C123> hey im back CubeTheThird
#2026 [16:14] <SGT_C123> im about to try it now
#2027 [16:14] <smorguy> you guys told me to download that cystilist thingy and i did but it didnt fix minecraft at all :(
#2028 [16:14] <SGT_C123> reboot your mincraft
#2029 [16:14] <SGT_C123> you pc/laptop i mean
#2030 [16:15] <smorguy> again?
#2031 [16:15] <mattym> Aaa, When you purchased the game you agreed to Mojangs refund policy, found here http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#2032 [16:15] <mattym> Aaa, If you try to return it, for a reason not listed there, you are not guaranteed to get a refund.
#2033 [16:15] <CubeTheThird> smorguy, did you install it after downloading?
#2034 [16:15] <Aaa> But the law in sweden say i have 14 days
#2035 [16:15] <smorguy> ya
#2036 [16:16] <CubeTheThird> smorguy, did you do a custom or express installation?
#2037 [16:16] <smorguy> i first did express then that didnt work and then i used custom
#2038 [16:16] <Li7tleman96> ok
#2039 [16:16] <Li7tleman96> umm
#2040 [16:17] <SGT_C123> CubeTheThird: it is still crashing
#2041 [16:17] <CubeTheThird> smorguy, did you reboot after installing?
#2042 [16:17] <mattym> Li7tleman96, Download then Install the .exe file from this page https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-?product=81511
#2043 [16:17] <smorguy> yes i did
#2044 [16:17] <Aaa> why can i not just get my money back
#2045 [16:17] <mattym> Aaa, Then tell them that when you try to get your money back
#2046 [16:17] <CubeTheThird> smorguy, can you make a new dxdiag report?
#2047 [16:17] <Li7tleman96> ok
#2048 [16:17] <SGT_C123> i restarted my laptop and minecraft 1.9 servers still crash im trying hive and it consistantly crashes
#2049 [16:18] <CubeTheThird> SGT_C123, copy the new crash report onto http://paste.ubuntu.com and give the URL here.
#2050 [16:18] <smorguy> wait AFK
#2051 [16:18] <smorguy> ill be back
#2052 [16:19] <SGT_C123> http://paste.ubuntu.com/15351652/
#2053 [16:19] <SGT_C123> there
#2054 [16:19] * enkristian [enkristian@notlogged] has joined #minecrafthelp
#2055 [16:19] <Li7tleman96> its being weird
#2056 [16:20] <enkristian> Hello. I recently changed my account to a mojang account, but i can't remember what email i used. Can you tell me what email is connected to my account
#2057 [16:20] <Aaa> Can i so change the minecraft to a ps4 version?
#2058 [16:20] * jwest_ [jwest_@notlogged] has quit. (Ping timeout: 190 seconds)
#2059 [16:20] <mattym> enkristian, Go here: https://minecraft.net/retrievename -- Put in all the email addresses you use. The right one will send you back an email containing your ingame username. That'll be the email address you use to log into minecraft with.
#2060 [16:21] <CubeTheThird> Aaa, you cannot
#2061 [16:21] <Aaa> why?
#2062 [16:21] <CubeTheThird> Aaa, but seeing as you didn't like the game, I fail to see why you would be interested in that
#2063 [16:21] <CubeTheThird> Aaa, they are different purchases, through different companies
#2064 [16:21] <SGT_C123> CubeTheThird: so do u know why its impossible for me to join a minecraft 1.9 server
#2065 [16:21] <Aaa> Because my friend have it in ps4
#2066 [16:22] <SGT_C123> or am i just being rejected by minecraft
#2067 [16:22] <CubeTheThird> SGT_C123, can you open the game's video settings, turn on VBOs and Vsync
#2068 [16:22] <enkristian> I need the email not the name
#2069 [16:22] <SGT_C123> kk
#2070 [16:22] <Aaa> And that is better then nothing
#2071 [16:22] <mattym> enkristian, Using that form will confirm which email it is
#2072 [16:23] <enkristian> but i made new email and forgot the adress
#2073 [16:23] <mattym> enkristian, Then remember it, no one here has the ability to tell you account info
#2074 [16:25] * Mata is now known as MattOfflineMc
#2075 [16:25] * Li7tleman96 [Li7tleman96@notlogged] has quit. (Ping timeout: 195 seconds)
#2076 [16:25] <enkristian> then remember it? worst help ever
#2077 [16:26] <CubeTheThird> enkristian, you can try contacting Mojang about it
#2078 [16:26] <CubeTheThird> ??> enkristian mojang/email
#2079 [16:26] <Absol> enkristian: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2080 [16:26] <Absol> enkristian: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2081 [16:26] <SGT_C123> vbos and vsync is now on
#2082 [16:26] <CubeTheThird> SGT_C123, try connecting now
#2083 [16:27] <SGT_C123> omdz
#2084 [16:27] <SGT_C123> :')
#2085 [16:27] <SGT_C123> QWEARSTYUDYIKUFJLG.H
#2086 [16:27] <SGT_C123> thank you
#2087 [16:27] <SGT_C123> it works
#2088 [16:28] <SGT_C123> i recommend CubeTheThird if your minecraft stops working
#2089 [16:28] <SGT_C123> 5 stars
#2090 [16:28] <CubeTheThird> glad that works!
#2091 [16:28] <SGT_C123> like a 5 star hotel
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#2094 [16:29] <SGT_C123> thanks again
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#2098 [16:34] * i_CrX [i_CrX@notlogged] has joined #minecrafthelp
#2099 [16:34] <i_CrX> hello
#2100 [16:34] <i_CrX> any staff here ?
#2101 [16:35] <CubeTheThird> iceman11a, do you need something?
#2102 [16:35] <CubeTheThird> ops
#2103 [16:35] <CubeTheThird> i_CrX, do you need something>?
#2104 [16:35] <i_CrX> yes
#2105 [16:35] <i_CrX> please
#2106 [16:35] <CubeTheThird> i_CrX, what's the problem?
#2107 [16:35] <i_CrX> i lost my transaction code
#2108 [16:35] <i_CrX> of my account
#2109 [16:35] <i_CrX> how can i get it back ?
#2110 [16:36] <CubeTheThird> i_CrX, what method of payment did you use?
#2111 [16:36] <i_CrX> my friend gave me a code
#2112 [16:36] <i_CrX> gift code
#2113 [16:36] <CubeTheThird> i_CrX, you mean like a gift code?
#2114 [16:36] <CubeTheThird> i_CrX, do you still have that?
#2115 [16:36] <i_CrX> nope
#2116 [16:37] <CubeTheThird> i_CrX, ask your friend. They probably have record of it
#2117 [16:37] <i_CrX> it was before 2 years ago i think
#2118 [16:37] <i_CrX> he dont
#2119 [16:37] <CubeTheThird> i_CrX, was it a pre-paid card, or just a code?
#2120 [16:37] * Myth [Myth@notlogged] has joined #minecrafthelp
#2121 [16:40] * i_CrX_ [i_CrX_@notlogged] has joined #minecrafthelp
#2122 [16:40] <i_CrX_> i lost my connection
#2123 [16:40] <i_CrX_> did u wrote anything ?
#2124 [16:40] <CubeTheThird> i_CrX_, was it a pre-paid card, or just a code?
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#2127 [16:41] <i_CrX_> i dont really remember
#2128 [16:41] <i_CrX_> i remember that he gave me a gift code
#2129 [16:41] <i_CrX_> and i use it
#2130 [16:41] <mattym> i_CrX, If he baught it for you as a gift code through the website, he should still have access to the number
#2131 [16:41] * Jack_CraftYT [Jack_CraftYT@notlogged] has joined #minecrafthelp
#2132 [16:42] <CubeTheThird> i_CrX_, even if he doesn't have the code, there should still be record of the code purchase
#2133 [16:42] * i_CrX [i_CrX@notlogged] has quit. (Ping timeout: 195 seconds)
#2134 [16:42] <Jack_CraftYT> my minecraft account got migrated and not by me how do i change password
#2135 [16:43] <Jack_CraftYT> and he changed email to account
#2136 [16:43] <CubeTheThird> Jack_CraftYT, if you didn't migrate it, your account was compromised. You'll have to contact Mojang about this
#2137 [16:43] <CubeTheThird> ??> Jack_CraftYT mojang/email
#2138 [16:43] * jwest_ [jwest_@notlogged] has quit. (Quit: Verlassend)
#2139 [16:43] <Absol> Jack_CraftYT: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2140 [16:43] <Absol> Jack_CraftYT: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2141 [16:44] <mattym> i_CrX_, If your friend got it for you through the site, he can log into his account on minecraft.net and go to Profile, at the bottom of that page it should tell him the code
#2142 [16:45] <i_CrX_> ok
#2143 [16:45] <i_CrX_> i will tell him
#2144 [16:45] <i_CrX_> thank u
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#2148 [16:52] * roymustang_fma_ [roymustang_fma_@notlogged] has joined #minecrafthelp
#2149 [16:53] <roymustang_fma_> i don't have the new 1.9 update for some reason
#2150 [16:53] <roymustang_fma_> combat update
#2151 [16:53] <Jpfisher> I am having trouble installing driver, I have an intel one, and I followed directions on the page. And on the intel auto-scan drive thing, nothing comes up
#2152 [16:54] <CubeTheThird> roymustang_fma_, what version do you have?
#2153 [16:54] <CubeTheThird> Jpfisher, do you have a dxdiag report?
#2154 [16:54] <Jpfisher> I do http://paste.ubuntu.com/15351826/
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#2156 [16:56] <CubeTheThird> Jpfisher, one moment
#2157 [16:57] <Jpfisher> Okay, I should also mention I just updated to windows 10, If that thelps
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#2164 [16:58] <Hi> Hello
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#2172 [17:02] <sub-zero> manicreft
#2173 [17:02] <sub-zero> sub-zero
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#2175 [17:03] <CubeTheThird> Jpfisher, sorry might take a couple minutes
#2176 [17:04] * KRamis92 [KRamis92@notlogged] has joined #minecrafthelp
#2177 [17:04] <Jpfisher> Ive got time
#2178 [17:04] <KRamis92> can someone help me?
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#2181 [17:06] <CubeTheThird> Jpfisher, gonna need your model number
#2182 [17:06] <CubeTheThird> ??> Jpfisher oem/hp/product-number
#2183 [17:06] <Absol> Jpfisher: We need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number.
#2184 [17:06] <Absol> Jpfisher: If this doesn't work, search for "HP Support Assistant" in Windows. On the HP Support Assistant Home page, click My computer. Find the product number listed in the System information tab
#2185 [17:07] * hackerwrath [hackerwrath@notlogged] has joined #minecrafthelp
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#2190 [17:09] <CallumT123> hello
#2191 [17:09] <CallumT123> hello
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#2193 [17:09] <hackerwrath> I recently tried to get back to minecraft after a real long time and It has been denying my password and username I tried to reset my password from mojang but I have not been getting emails to my email I might have a email that I don't have access to anymore so I tried to change the email but the system kept denying me without even asking me questions I require help :3
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#2195 [17:09] <CubeTheThird> ??> hackerwrath mojang/email
#2196 [17:09] <Absol> hackerwrath: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2197 [17:09] <Absol> hackerwrath: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2198 [17:09] <madmax_123> HI, I just downloaded minecraft for my son and we can't get it to install on our computer
#2199 [17:10] <CubeTheThird> madmax_123, what happens?
#2200 [17:10] <CallumT123> i recently tried to get 1.9 but when ever i try to go on servers it dosent work i get this error EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ffa31016b87, pid=5660, tid=9748
#2201 [17:10] <madmax_123> I try to drag it into the applications folder (OS X Yosemet
#2202 [17:11] <madmax_123> and I get a popup error box
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#2204 [17:11] <Jpfisher> I don't have a fn button and when i type "HP support assistant" is searches the web
#2205 [17:11] <CallumT123> i recently tried to get 1.9 but when ever i try to go on servers it dosent work i get this error EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ffa31016b87, pid=5660, tid=9748 plz help
#2206 [17:11] <madmax_123> It says, Unable to start minecraft, if you are running from adm., please drag to applications and try again
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#2208 [17:12] <madmax_123> It won't let me drag over though
#2209 [17:12] <CubeTheThird> Jpfisher, can you check for a sticker on your computer?
#2210 [17:12] <CubeTheThird> madmax_123, ok let's try a different launcher
#2211 [17:12] <madmax_123> Tell me what to do
#2212 [17:12] <CubeTheThird> ??> madmax_123 dl/client/linux
#2213 [17:12] <Absol> madmax_123: Launcher: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.jar
#2214 [17:12] <MrDerix> I need help, my computer was upgraded to Windows 10 and will not start with me minecraft 1.8.9 optifine
#2215 [17:12] <CubeTheThird> madmax_123, try that one
#2216 [17:13] <CubeTheThird> MrDerix, what happens?
#2217 [17:13] <MrDerix> My minecraft dont start
#2218 [17:13] <MrDerix> (I speack spanish sorry for my english)
#2219 [17:13] <madmax_123> safari won't let me download the amazon link
#2220 [17:14] <Jpfisher> Yeah, what am I looking for?
#2221 [17:14] <madmax_123> CubeTheThird, I don't understand the script you are listing
#2222 [17:14] <CubeTheThird> madmax_123, ok go to https://minecraft.net/download
#2223 [17:14] <MrDerix> Cube, and i?
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#2225 [17:14] <CubeTheThird> MrDerix, do you get an error?
#2226 [17:15] <Shadow_> Something is up with my minecraft controls or its 1.9 can someone help?
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#2228 [17:16] <Jpfisher_> Sorry computer shut off
#2229 [17:17] <CubeTheThird> Shadow_, can you describe how?
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#2231 [17:18] <Shadow_> Well when i first played minecraft i think it was 1.6 i could control how high and low my character goes(if im flying) with my mouse and now i cant do that
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#2234 [17:19] <madmax_123> Now I get a fatal error in the script
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#2236 [17:19] <madmax_123> when I try to download
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#2238 [17:19] <Kittengirl> I need help
#2239 [17:19] <Kittengirl> Please
#2240 [17:19] <Jpfisher> As I was saying, What sticker should I look for?
#2241 [17:20] <CubeTheThird> Kittengirl, what's the problem?
#2242 [17:20] <CubeTheThird> Jpfisher, something with a serial number on it
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#2244 [17:20] <MrDerix> Cube, it appears to me: ''we´re sorry, but seems there was an error while triying to render aspects of the game. To solve this error, it is recommended that you update your grapphics drivers. If you are unsure of how to uptdate your drivers, please click 'fix the problem' for more information. If you recentrly installed Windows 10, please ensure that you hardware manufacturers have update drivers for it. But i did what appeared there and sent me ove
#2245 [17:20] <Kittengirl> I I am a parent trying to give consent but the games already purchased and it's requiring me to purchase it again in order to register
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#2248 [17:20] <CubeTheThird> ??> MrDerix win/dxdiag
#2249 [17:20] <Absol> MrDerix: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#2251 [17:21] <Jpfisher> Should I give you the serial no.?
#2252 [17:21] <CubeTheThird> Jpfisher, yes please
#2253 [17:21] <Kittengirl> Can anyone please answer this question real quick for me or at least try to
#2254 [17:21] <CubeTheThird> Kittengirl, perhaps you're logging in with the wrong email address
#2255 [17:21] <MrDerix> http://paste.ubuntu.com/15351953/ idk what is this..
#2256 [17:22] <Shadow_> umm
#2257 [17:22] <CubeTheThird> Kittengirl, but by consent I assume you mean the whole COPPA thing?
#2258 [17:22] <Jpfisher> MXL1151WX2
#2259 [17:22] <CubeTheThird> Jpfisher, one sec
#2260 [17:22] <Kittengirl> This is the first time I'm registering for her but she's been playing for a little while the Pocket Edition I'm just trying to register on the Minecraft website but it's requiring me to repurchase a 29.99 version instead
#2261 [17:22] <Duality240> Minecraft PC version, Liteloader 1.8 is the only mod, Mob spawners no longer work. Had one I was using as an xp farm, it quit working, found another one, nothing spawns.
#2262 [17:22] <CubeTheThird> Jpfisher, are you sure that is spelled correctly?
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#2264 [17:23] <Jpfisher> I'll retype it, jus tin case
#2265 [17:23] <CubeTheThird> Kittengirl, ohh so you're looking to give consent for the pocket edition, not the PC edition then right?
#2266 [17:23] <CubeTheThird> ??> Duality240 mods
#2267 [17:23] <Jpfisher> Serial or product number?
#2268 [17:23] <Absol> Duality240: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2269 [17:23] <Absol> Duality240: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2270 [17:23] <Kittengirl> Yupyup
#2271 [17:23] <CubeTheThird> Jpfisher, both, just to be safe
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#2273 [17:24] <CubeTheThird> Kittengirl, ok, after you register an account on Mojang.com, you'll have to contact Mojang for it. I'll send you the article
#2274 [17:24] <Jpfisher> Serial: MXL1151WX2
#2275 [17:24] <CubeTheThird> ??> Kittengirl coppa
#2276 [17:24] <CubeTheThird> hmm
#2277 [17:24] <CubeTheThird> ??< account/coppa
#2278 [17:24] <CubeTheThird> ??> Kittengirl account/coppa
#2279 [17:24] <Absol> Kittengirl: Due to Mojang now being a part of Microsoft, an USA company, it is now required to comply with the Children's Online Privacy Protection Act (COPPA), which limits Mojang from providing service to US children under 13.
#2280 [17:24] <CubeTheThird> Kittengirl, there ^^^^
#2281 [17:24] <Absol> Kittengirl: See this page for more details: https://help.mojang.com/customer/portal/articles/1780997
#2282 [17:24] <Kittengirl> Tyvm
#2283 [17:12] <Jpfisher> Product number: bz270us#ABA
#2284 [17:12] <Duality240> I'm not having a problem with the mod, at least I don't think Liteloader is responsible for the problem, the mob spawners were working fine just a couple of days ago, then quit.
#2285 [17:13] <CarlosMartinez> i have problems with my login !!!
#2286 [17:14] <Shadow_> Can someone finish helping me?
#2287 [17:16] <CubeTheThird> Duality240, does it happen without mods using the default launcher?
#2288 [17:16] <Duality240> yes
#2289 [17:17] <CubeTheThird> Jpfisher, ah got it. Hold on
#2290 [17:18] <CubeTheThird> Jpfisher, oh. sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
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#2293 [17:18] <Jpfisher> Okay thanks, Really appreciate your help anyways
#2294 [17:18] <CubeTheThird> Duality240, and it's specifically mob spawners that don't work?
#2295 [17:18] <RippingBladez> May someone help me
#2296 [17:18] <Duality240> yes
#2297 [17:18] <CubeTheThird> RippingBladez, with what?
#2298 [17:19] <RippingBladez> I have a minecraft account that
#2299 [17:19] <CubeTheThird> Duality240, what game version?
#2300 [17:19] <Duality240> Just found a new one a few minutes ago, and nothing spawned
#2301 [17:19] <Duality240> 1.8.? i think 7
#2302 [17:19] <RippingBladez> I have and I want to change the name but idk the security questions
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#2306 [17:20] <RippingBladez> And I no longer have the email that is linked with
#2307 [17:20] <Svanorskii> I need help
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#2310 [17:20] <RippingBladez> Cube what should I do
#2311 [17:20] <CubeTheThird> Duality240, in-game, hold f3 + c until the game crashes
#2312 [17:20] <Svanorskii> My skin is glitched everytime i change it something dissapears
#2313 [17:20] <CubeTheThird> RippingBladez, you have to contact Mojang
#2314 [17:21] <CubeTheThird> ??> RippingBladez mojang/email
#2315 [17:21] <Absol> RippingBladez: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2316 [17:21] <Absol> RippingBladez: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2317 [17:21] <Duality240> ok, then...
#2318 [17:21] <CubeTheThird> Svanorskii, 'something'? can you be more specific?
#2319 [17:21] <RippingBladez> Thanks
#2320 [17:21] * roymustang_fma_ [roymustang_fma_@notlogged] has joined #minecrafthelp
#2321 [17:22] <roymustang_fma_> i don't have 1.9 combat update i only have 1.8.9
#2322 [17:22] <Shadow_> im out! im at my limit
#2323 [17:22] <Svanorskii> I mean my skin is missing so many parts like the whole arm or the head and overlay is missing
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#2326 [17:22] <CubeTheThird> ??> roymustang_fma_ launcher/change-version
#2327 [17:22] <Absol> roymustang_fma_: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#2328 [17:23] <CubeTheThird> Svanorskii, what game version are you using?
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#2330 [17:23] <Svanorskii> 1.8.9
#2331 [17:23] <roymustang_fma_> yea it doesn't show up
#2332 [17:23] <CubeTheThird> Svanorskii, are you using mods?
#2333 [17:23] <Svanorskii> No?
#2334 [17:23] <Svanorskii> well
#2335 [17:24] <Svanorskii> Yes optifine
#2336 [17:24] <CubeTheThird> Svanorskii, does it happen without it?
#2337 [17:24] * icewing188 [icewing188@notlogged] has joined #minecrafthelp
#2338 [17:24] <Svanorskii> It does not happen on my other acc
#2339 [17:24] <RippingBladez> Umm Absol
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#2341 [17:25] <RippingBladez> What if I can't get the transaction code
#2342 [17:25] <Cyborg_> Hi, I need some help finding where I can get in contact with someone who can help me with my account. I just tried to get back into my game and can't log in. I know my username and password, but I don't know the email I used. Even when I enter the correct username and password I cannot log in.
#2343 [17:25] <CubeTheThird> RippingBladez, what method of payment did you use?
#2344 [17:25] <CubeTheThird> Cyborg_, you can test all your emails on http://www.minecraft.net/retrievename
#2345 [17:26] <Cyborg_> Thanks
#2346 [17:26] <RippingBladez> BOught the cad
#2347 [17:26] <RippingBladez> card
#2348 [17:26] <CubeTheThird> RippingBladez, do you still have the card?
#2349 [17:26] <roymustang_fma_> 1.9 doesn't show up
#2350 [17:26] <RippingBladez> No
#2351 [17:26] <Svanorskii> So what do i do?
#2352 [17:26] <RippingBladez> Or I can't find it
#2353 [17:26] <CubeTheThird> RippingBladez, well the code on it counts as your proof of purchase
#2354 [17:27] <RippingBladez> What can I do from then
#2355 [17:27] <CubeTheThird> Svanorskii, if it doesn't happen without optifine, there's nothing we can do here
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#2357 [17:27] <Svanorskii> Dammit do i have to call mojang?
#2358 [17:27] <CubeTheThird> Svanorskii, Mojang has nothing to do with optifine
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#2360 [17:28] <Svanorskii> I mean my acc is glitched
#2361 [17:29] <CubeTheThird> Svanorskii, has nothing to do with your account. The mod is breaking it
#2362 [17:29] <Cykrix> Hey Extreme, You happen to be here? I have a question for you
#2363 [17:30] <CubeTheThird> RippingBladez, try finding the code I suppose
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#2365 [17:31] <roymustang_fma_> i reset my computer and application and 1.9 doesn't show up why?
#2366 [17:31] <CubeTheThird> ??> roymustang_fma_ launcher/change-version
#2367 [17:31] <Absol> roymustang_fma_: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#2368 [17:31] <CubeTheThird> roymustang_fma_, do that ^^^^
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#2370 [17:32] <roymustang_fma_> thats what i have been doing
#2371 [17:32] <RippingBladez> Should I try to find my transacton id ?
#2372 [17:32] <CubeTheThird> roymustang_fma_, so every other version besides 1.9 shows up?
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#2374 [17:32] <roymustang_fma_> yes
#2375 [17:32] <CubeTheThird> RippingBladez, you don't have one, since you didn't buy the account online
#2376 [17:33] <CubeTheThird> roymustang_fma_, what version is the launcher?
#2377 [17:33] <RippingBladez> I'll try to find my code
#2378 [17:33] <Svanorskii> Thanks CubeTheThird
#2379 [17:33] <roymustang_fma_> 1.6.61
#2380 [17:34] <CubeTheThird> hmm
#2381 [17:34] <CubeTheThird> roymustang_fma_, what do you get when you set 'use latest version'?
#2382 [17:35] <roymustang_fma_> 1.8.9
#2383 [17:35] <CubeTheThird> huh
#2384 [17:35] <CubeTheThird> roymustang_fma_, let's reset your profile. In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
#2385 [17:35] <roymustang_fma_> ok then what
#2386 [17:36] <CubeTheThird> roymustang_fma_, close then launcher, then delete the launcher_profiles.json file
#2387 [17:37] <roymustang_fma_> then what
#2388 [17:38] <CubeTheThird> roymustang_fma_, re-open the launcher
#2389 [17:38] <roymustang_fma_> ok
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#2393 [17:39] <roymustang_fma_> should i sign in
#2394 [17:39] <CubeTheThird> roymustang_fma_, that's right
#2395 [17:39] <Cykrix> yes
#2396 [17:40] <roymustang_fma_> i just did and i didn't show up
#2397 [17:40] <CubeTheThird> ??> roymustang_fma_ launcher/log
#2398 [17:40] <Absol> roymustang_fma_: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#2399 [17:40] <Absol> roymustang_fma_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2400 [17:40] <Cykrix> CubeTheThird, Reinstalling the launcher from minecraft.net/download works sometimes
#2401 [17:41] <CubeTheThird> Cykrix, that shouldn't affect the game versions though
#2402 [17:41] <Cykrix> The launcher version would
#2403 [17:41] <Cykrix> the launcher updates each time a new version is released, if it failed to update it wont show 1.9
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#2406 [17:43] <roymustang_fma_> http://paste.ubuntu.com/15352343/
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#2408 [17:44] <Cykrix> Wayyy wrong thing roymustang_fma_
#2409 [17:44] <roymustang_fma_> oh
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#2412 [17:45] <Cykrix> Reread what absol said
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#2415 [17:46] <ghost> when i try to play it won't let me?
#2416 [17:46] <CubeTheThird> ghost, what does it do?
#2417 [17:46] <Cykrix> ghost, elaborate
#2418 [17:46] <roymustang_fma_> http://paste.ubuntu.com/15352366/
#2419 [17:47] <ghost> it acts like it's going to then goes back to press play
#2420 [17:47] <Cykrix> Failing to update
#2421 [17:47] <Cykrix> ??> ghost launcher/log
#2422 [17:47] <Absol> ghost: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#2423 [17:47] <Absol> ghost: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2424 [17:47] <CubeTheThird> roymustang_fma_, do you have any anti-virus software?
#2425 [17:47] <Cykrix> (copy after you click play)
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#2427 [17:48] <roymustang_fma_> no at least i don't think so
#2428 [17:48] <Svanorskii> Wait i do not use mods..
#2429 [17:48] <Svanorskii> I only use them to play tekkits
#2430 [17:48] <Svanorskii> tekkit
#2431 [17:49] <Cykrix> Tekkit is modded
#2432 [17:49] <CubeTheThird> roymustang_fma_, because something is preventing you from making a connection to get newer version
#2433 [17:49] <Svanorskii> ik
#2434 [17:49] <CubeTheThird> Svanorskii, optifine is a mod
#2435 [17:49] <Svanorskii> Yh
#2436 [17:49] <Svanorskii> But i do not use it
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#2438 [17:49] <Svanorskii> only in tekkit
#2439 [17:49] <CubeTheThird> Svanorskii, so you have your issue without optifine or anything?
#2440 [17:49] <roymustang_fma_> oh what is it do you know?
#2441 [17:49] <Svanorskii> Im running the 1.8.9 without anything
#2442 [17:50] <Cykrix> roymustang_fma_, check your firewalls and check for any antiviruses
#2443 [17:50] <CubeTheThird> Svanorskii, can you get a screenshot to show?
#2444 [17:50] <Svanorskii> Yh sure
#2445 [17:50] <Svanorskii> How to post?
#2446 [17:50] <CubeTheThird> ??> Svanorskii imgur
#2447 [17:50] <Absol> Svanorskii: Imgur is an image hosting website at http://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#2448 [17:50] <Svanorskii> l
#2449 [17:50] <Svanorskii> k
#2450 [17:52] <CubeTheThird> roymustang_fma_, are you connected via wireless?
#2451 [17:52] <roymustang_fma_> i found out that my firewalls off! thats why
#2452 [17:52] <CubeTheThird> roymustang_fma_, oh, so it works now?
#2453 [17:53] <roymustang_fma_> i have to authenticate it so i can turn it on
#2454 [17:53] <Chromaryu> Hi CubeTheThird :3
#2455 [17:53] <CubeTheThird> \o
#2456 [17:55] * reilyn [reilyn@notlogged] has joined #minecrafthelp
#2457 [17:55] * steviemeep123 [steviemeep123@notlogged] has quit. (Ping timeout: 195 seconds)
#2458 [17:56] <Svanorskii> http://imgur.com/a/UKchZ This is the link CubeTheThird
#2459 [17:56] * reilyn [reilyn@notlogged] has quit. (Client Quit)
#2460 [17:56] <Svanorskii> This happens all the time, i have changed it so many times
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#2465 [18:00] <CubeTheThird> Svanorskii, hmm might be an issue with your graphics drivers
#2466 [18:00] <CubeTheThird> ??> Svanorskii win/dxdiag
#2467 [18:00] <Absol> Svanorskii: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2468 [18:00] <Chromaryu> Seems so... too
#2469 [18:00] <Svanorskii> ok.
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#2474 [18:01] <Duality240> Can't remember who was helping me, but I tried multiple V1.8 loads, with and without Liteloader, ran crash reports, but nothing about mob spawners not working. Any ideas
#2475 [18:02] <Chromaryu> Duality240: mob spawner need to be dark, or check gamerule
#2476 [18:02] <Chromaryu> and difficulty too
#2477 [18:02] <Duality240> completely dark, normal difficulty, stood right next to spawner, and moved far away from spawner, still nothing
#2478 [18:03] <Chromaryu> Duality240: set doMobSpawn to true
#2479 [18:03] <Duality240> how do I do that?
#2480 [18:03] <CubeTheThird> Duality240, does it only happen in a specific world?
#2481 [18:04] <Duality240> not sure, only playing in one world atm
#2482 [18:04] * Svanorskii [Svanorskii@notlogged] has quit. (Ping timeout: 195 seconds)
#2483 [18:04] * GR2517 [GR2517@notlogged] has joined #minecrafthelp
#2484 [18:04] <Chromaryu> Try make another world
#2485 [18:04] * GR2517 [GR2517@notlogged] has quit. (Client Quit)
#2486 [18:05] <Duality240> k, i'll give that a try but those mob spawners are hard to find, lol
#2487 [18:05] * Svanorskii [Svanorskii@notlogged] has joined #minecrafthelp
#2488 [18:05] <Duality240> guess i'll try it in creative first
#2489 [18:05] <Svanorskii> um it does not do anything..
#2490 [18:06] <Svanorskii> "No problems detected"
#2491 [18:07] <CubeTheThird> Svanorskii, you have to follow ALL the instructions on the page
#2492 [18:08] <Svanorskii> I did...
#2493 [18:08] * jfreak1995 [jfreak1995@notlogged] has joined #minecrafthelp
#2494 [18:08] <CubeTheThird> Svanorskii, you pasted the report onto http://paste.ubuntu.com ?
#2495 [18:09] <Svanorskii> why should i do that?
#2496 [18:09] <CubeTheThird> Svanorskii, that's what the instructions say. We need the report so we can update your drivers
#2497 [18:10] <jfreak1995> Hi, I have tried to run minecraft on my laptop. Comes back with a Pixel Format Not Supported error. Drivers for the laptop are up to date. Ubuntu paste url: http://paste.ubuntu.com/15352605/
#2498 [18:10] * michael [michael@notlogged] has joined #minecrafthelp
#2499 [18:11] <Svanorskii> Yh, this is my laptop 2.
#2500 [18:13] <CubeTheThird> jfreak1995, one moment
#2501 [18:13] <CubeTheThird> jfreak1995, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#2502 [18:14] <jfreak1995> Lovely.. Thank you for your assistance with this issue
#2503 [18:14] <Svanorskii> CubeTheThird i just changed the skin and it works, but when i change to the skin i want it f*cks up
#2504 [18:15] <webrosc> maybe its the skin thats the issue ythen
#2505 [18:15] <Svanorskii> I have tried everything
#2506 [18:15] <CubeTheThird> Svanorskii, if you give us a link to the report, we can try updating your drivers. Looks like you might need it regardless
#2507 [18:16] * jfreak1995 [jfreak1995@notlogged] has quit. (Quit: Web client closed)
#2508 [18:16] <roymustang_fma_> i still don't have 1.9
#2509 [18:16] <Svanorskii> on my friends pc it works. but this is a old pc maybe its 2 old. but runs 60frames in minecraft...
#2510 [18:16] <Svanorskii> i will link you in a second
#2511 [18:17] <CubeTheThird> roymustang_fma_, are you connected via wireless?
#2512 [18:17] <webrosc> roymustang_fma_, can you do a screen capture of the dropdown menu listing the versions available
#2513 [18:17] <CubeTheThird> or that
#2514 [18:17] * Beamax [Beamax@notlogged] has joined #minecrafthelp
#2515 [18:19] <Beamax> Hello, my minecraft crashes when launching. It is [17:43:01 ERROR]: Game ended with bad state (exit code 255)
#2516 [18:19] <Beamax> do you know how to remedy this?
#2517 [18:20] <roymustang_fma_> http://imgur.com/bMX7M9d
#2518 [18:21] <CubeTheThird> ??> Beamax launcher/game-output
#2519 [18:21] <Absol> Beamax: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#2520 [18:21] <Absol> Beamax: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2521 [18:21] <Beamax> ok
#2522 [18:21] * Enoch [Enoch@notlogged] has joined #minecrafthelp
#2523 [18:21] <CubeTheThird> roymustang_fma_, have you tried using the newer launcher as advised?
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#2525 [18:22] * cocoas6215 [cocoas6215@notlogged] has quit. (Client Quit)
#2526 [18:22] <Chromaryu> O_O jp user...
#2527 [18:22] <roymustang_fma_> i do that and it just downloads something
#2528 [18:22] * themilkfic [themilkfic@notlogged] has joined #minecrafthelp
#2529 [18:22] <themilkfic> hellooo
#2530 [18:22] <Beamax> 17:41:00 INFO]: Minecraft Launcher 1.6.61 (through bootstrap 100) started on windows... [17:41:00 INFO]: Current time is Mar 11, 2016 5:41:00 PM [17:41:00 INFO]: System.getProperty('os.name') == 'Windows 8.1' [17:41:00 INFO]: System.getProperty('os.version') == '6.3' [17:41:00 INFO]: System.getProperty('os.arch') == 'amd64' [17:41:00 INFO]: System.getProperty('java.version') == '1.8.0_25' [17:41:00 INFO]: System.getProperty
#2531 [18:22] * cocoas6215 [cocoas6215@notlogged] has joined #minecrafthelp
#2532 [18:22] <CubeTheThird> Beamax, paste it onto http://paste.ubuntu.com
#2533 [18:22] <Svanorskii> CubeTheThird?
#2534 [18:22] <Chromaryu> Hey themilkfic. what can i help you?
#2535 [18:23] <CubeTheThird> Svanorskii, yes?
#2536 [18:23] * ZoeyGaming [ZoeyGaming@notlogged] has joined #minecrafthelp
#2537 [18:23] <Andrio> (o_o)
#2538 [18:23] <Svanorskii> Do you need all the text?
#2539 [18:23] <Svanorskii> Cus its really long
#2540 [18:23] <Chromaryu> All them.
#2541 [18:23] * cocoas6215 [cocoas6215@notlogged] has quit. (Client Quit)
#2542 [18:23] <Svanorskii> All of them?!
#2543 [18:23] <Svanorskii> Holy mol
#2544 [18:23] <Chromaryu> Yep. paste
#2545 [18:24] <Chromaryu> ?? paste
#2546 [18:24] <Absol> paste: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2547 [18:24] <themilkfic> hey there when i try to join a server the game crashes, so im on here, i know the routine here's the link: http://paste.ubuntu.com/15352779/
#2548 [18:24] <Beamax> sorry about that. I just pastedit on paste.ubutu
#2549 [18:24] <Chromaryu> n
#2550 [18:24] <Chromaryu> np
#2551 [18:12] <themilkfic> im on here waay too often on here jfc
#2552 [18:12] <ZoeyGaming> it says there is a problem with my graphic drivers pls help me!!!
#2553 [18:13] <webrosc> Svanorskii, are you using a resource pack too?
#2554 [18:13] * AlicePlayerSC [AlicePlayerSC@notlogged] has joined #minecrafthelp
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#2556 [18:14] <themilkfic> so how was everybody's day
#2557 [18:14] <Chromaryu> ??> ZoeyGaming launcher/crash-log
#2558 [18:14] <Absol> ZoeyGaming: We need to see your crash log, which appears after a crash.
#2559 [18:14] <Absol> ZoeyGaming: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2560 [18:14] <Chromaryu> Good, you? themilkfic
#2561 [18:14] <themilkfic> pretty good actually thanks
#2562 [18:15] <Svanorskii> Yes i am.
#2563 [18:15] <themilkfic> what if i restart the game that might fix it
#2564 [18:15] <ZoeyGaming> i already did that though
#2565 [18:15] <themilkfic> so chromaryu, is this, like, your job, or are you a robot or something?
#2566 [18:15] <ZoeyGaming> it was pasted from christina
#2567 [18:16] <Svanorskii> http://paste.ubuntu.com/15352799/
#2568 [18:16] <Chromaryu> Uhhhh
#2569 [18:17] <themilkfic> ??????
#2570 [18:17] <Chromaryu> Am I robot? ^^;
#2571 [18:17] <Svanorskii> Dude, get off then, many other people maybe need help
#2572 [18:18] <webrosc> can you take general chit chat elsewhere please
#2573 [18:18] <themilkfic> jeez well i still have a problem ok mate so can u just not
#2574 [18:18] <themilkfic> jeez well i still have a problem ok mate so can u just not
#2575 [18:18] * Chromaryu [Chromaryu@notlogged] has left #minecrafthelp
#2576 [18:18] <ZoeyGaming> pls someone help pls!!!!!
#2577 [18:18] * Chromaryu [Chromaryu@notlogged] has joined #minecrafthelp
#2578 [18:18] * Enoch [Enoch@notlogged] has quit. (Ping timeout: 195 seconds)
#2579 [18:18] <Chromaryu> oops. wrong.
#2580 [18:19] <Svanorskii> Chromaryu do you work for mojang? :D
#2581 [18:19] <webrosc> ZoeyGaming, with?
#2582 [18:19] * Enoch [Enoch@notlogged] has joined #minecrafthelp
#2583 [18:19] <webrosc> ??> Svanorskii info/volunteer
#2584 [18:19] <Absol> Svanorskii: The people in this channel offering assistance have no affiliation with Mojang, and are volunteering their time.
#2585 [18:20] <Chromaryu> Nope. we are community support. none of here worksing on mojang
#2586 [18:20] <Svanorskii> Oh wow thats so nice of you guys
#2587 [18:20] <Enoch> hey i need help
#2588 [18:20] <webrosc> Svanorskii, looks like your gpu drivers are outdated, download and install http://support.amd.com/en-us/download/mobile?os=Windows%208.1%20-%2064
#2589 [18:20] <Beamax> thankyou for your help guys
#2590 [18:21] <Beamax> any luck CubeTheThird?
#2591 [18:22] <Enoch> Im trying to run a server and have looked up how to do most of it, and I can get it running but no one can connect
#2592 [18:23] <Svanorskii> which one should i download? :D
#2593 [18:23] <webrosc> Svanorskii, the first radeon software
#2594 [18:23] <Svanorskii> ok
#2595 [18:24] * PikenaStars [PikenaStars@notlogged] has joined #minecrafthelp
#2596 [18:24] <CubeTheThird> brb
#2597 [18:24] <Beamax> k
#2598 [18:24] <Duality240> Still can't get mob spawners to work, different worlds, different versions, you name it, i've tried it I think
#2599 [18:25] <Enoch> ARe they pig spawners
#2600 [18:25] <Duality240> no
#2601 [18:25] * newman [newman@notlogged] has joined #minecrafthelp
#2602 [18:25] <Andrio> Enoch, can you connect?
#2603 [18:26] * newman [newman@notlogged] has quit. (Client Quit)
#2604 [18:26] <Andrio> Duality240, how did you set up the spawners?
#2605 [18:26] <Enoch> connect?
#2606 [18:26] <Andrio> ZoeyGaming, show us the link to your post
#2607 [18:26] <webrosc> themilkfic, need to see the game output tab too from when your trying to join the server
#2608 [18:26] <Andrio> Enoch, connect to your server.
#2609 [18:27] <Duality240> these are natural mob spawners
#2610 [18:27] <Andrio> ok
#2611 [18:27] <ZoeyGaming> here?
#2612 [18:27] <Enoch> yes I can
#2613 [18:27] <Andrio> Duality240, is the difficulty set to peaceful?
#2614 [18:27] * PikenaStars [PikenaStars@notlogged] has quit. (Client Quit)
#2615 [18:27] <Duality240> nope, normal
#2616 [18:27] <webrosc> ZoeyGaming, yes
#2617 [18:28] <Enoch> but people cant get in
#2618 [18:28] <webrosc> Enoch, did you port forward?
#2619 [18:28] * geisacrafting [geisacrafting@notlogged] has joined #minecrafthelp
#2620 [18:28] <Enoch> I have tried but it still didn't work
#2621 [18:29] <ZoeyGaming> kk hold on
#2622 [18:29] <Duality240> half tempted to uninstall Minecraft and reinstall
#2623 [18:30] <webrosc> Enoch, is the server on now?
#2624 [18:30] <Enoch> Im not sure if I did it right but it was Ubee and I went put in all the inform ation for the forwarding page and applied it
#2625 [18:30] <Duality240> Think it's the only thing I haven't tried
#2626 [18:30] <Enoch> no its no
#2627 [18:30] <Enoch> not
#2628 [18:30] <webrosc> Enoch, can you load the server up
#2629 [18:30] * geisacrafting [geisacrafting@notlogged] has quit. (Client Quit)
#2630 [18:30] <Enoch> yes
#2631 [18:30] * BigMaculo [BigMaculo@notlogged] has joined #minecrafthelp
#2632 [18:31] <BigMaculo> Hello
#2633 [18:31] <ZoeyGaming> ---- Minecraft Crash Report ---- // Shall we play a game? Time: 3/11/16 7:38 PM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.create
#2634 [18:31] <BigMaculo> I Have a bit of an issue
#2635 [18:31] <webrosc> ??> ZoeyGaming win/dxdiag
#2636 [18:31] <Absol> ZoeyGaming: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2637 [18:32] <webrosc> BigMaculo, ask away
#2638 [18:32] <BigMaculo> What
#2639 [18:32] <BigMaculo> Oh
#2640 [18:32] <Enoch> The Gui says its running
#2641 [18:33] <BigMaculo> see mojang wont send an email to my minecraft email allwing me to reset my password becuase it wont let me log into
#2642 [18:33] <webrosc> Enoch, and thats one your home computer yh, same connection your on now?
#2643 [18:33] <BigMaculo> minecraft
#2644 [18:33] <Enoch> Yes
#2645 [18:33] <CubeTheThird> Beamax, did you give the link to your paste here?
#2646 [18:34] <webrosc> Enoch, our bot can't see the server, so i would guess your port forwarding wasn't done right
#2647 [18:34] <BigMaculo> ...
#2648 [18:34] <BigMaculo> Can anyone help me
#2649 [18:34] <CubeTheThird> BigMaculo, you'll have to contact Mojang about that
#2650 [18:34] <CubeTheThird> ??> BigMaculo mojang/email
#2651 [18:34] <Absol> BigMaculo: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2652 [18:34] <Absol> BigMaculo: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2653 [18:34] <webrosc> BigMaculo, so you don't get reset password emails, and have checked spam folder and waited a decent time for them?
#2654 [18:34] <Enoch> Yeah im not sure how to fix that
#2655 [18:34] * webrosc was ninjad
#2655 [18:35] <Beamax> Im sorry I didnt.bear with me, first timeusing this
#2656 [18:35] <Svanorskii> Um this takes along time?
#2657 [18:35] <Beamax> i will do it right now
#2658 [18:35] <CubeTheThird> Beamax, no worries take your time
#2659 [18:35] <ZoeyGaming> ------------------ System Information ------------------ Time of this report: 3/11/2016, 19:17:31 Machine name: CHRISTINAWELLS Operating System: Windows 10 Home 64-bit (10.0, Build 10586) (10586.th2_release_inmarket.160222-1549) Language: English (Regional Setting: English) System Manufacturer: LENOVO System Model: 20137 BIOS: 6CCN88WW(V8.01
#2660 [18:35] <Beamax> thank you
#2661 [18:35] <webrosc> ZoeyGaming, thats not what the guide said to do is it
#2662 [18:35] <BigMaculo> yes webrosc and i sent an email to mojang 5 days ago no responce
#2663 [18:35] <webrosc> BigMaculo, then wait on a reply
#2664 [18:35] <BigMaculo> checked my small amd all
#2665 [18:36] <ZoeyGaming> i dont get it can u retell me
#2666 [18:36] <webrosc> BigMaculo, Mojang have a small backlog currently, they will get back to you
#2667 [18:36] <BigMaculo> webrosc, it said 2 days and i got no emai
#2668 [18:37] <BigMaculo> okay
#2669 [18:37] <webrosc> BigMaculo, https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#2670 [18:37] <webrosc> ZoeyGaming, follow the guide fully
#2671 [18:37] <webrosc> ??> ZoeyGaming win/dxdiag
#2672 [18:37] <themilkfic> hia there peeps im back can i have some assistance plz and thanks
#2673 [18:37] <Absol> ZoeyGaming: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2674 [18:38] <webrosc> themilkfic, need to see the game output tab too from when your trying to join the server
#2675 [18:38] <Enoch> how can you check my minecraft
#2676 [18:38] <themilkfic> k
#2677 [18:38] <themilkfic> http://paste.ubuntu.com/15352992/
#2678 [18:38] <webrosc> Enoch, we use a bot to test the connection
#2679 [18:38] <urielsalis> themilkfic, go to options, graphics settings and set VBO and VSync to on
#2680 [18:38] * Storm_Sheep [Storm_Sheep@notlogged] has joined #minecrafthelp
#2681 [18:39] * webrosc thanks urielsalis
#2681 [18:39] <Beamax> Here you go http://paste.ubuntu.com/15352996/
#2682 [18:39] <themilkfic> k
#2683 [18:39] <Enoch> so i log in with my minecraft account or something then
#2684 [18:39] <themilkfic> thanks fam
#2685 [18:39] <urielsalis> Beamax, go to options, graphics settings and set VBO and VSync to on
#2686 [18:39] <Svanorskii> Im done now what?
#2687 [18:40] <webrosc> Enoch, no, you need to correctly setup port forwarding
#2688 [18:40] <Svanorskii> I installed them
#2689 [18:40] <Storm_Sheep> After upgrading to Windows 10, I can't load a 1.9 world I made while I had Windows 8.1. It will keep crashing and it won't load.
#2690 [18:40] <urielsalis> Storm_Sheep, We need to see your crash log, which appears after a crash. First, copy all of the text (right click on any empty spaces, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to
#2691 [18:40] <webrosc> Svanorskii, you downloaded and ran the file?
#2692 [18:40] <Svanorskii> yes
#2693 [18:41] <webrosc> Svanorskii, then rebooted computer to finish the install?
#2694 [18:41] <themilkfic> sorry to intrude, but what does vsync and VBO do?
#2695 [18:41] <Enoch> would you know how to do that for UBEE internet also if its on a mac does it have to do through the firewall or something
#2696 [18:41] <Svanorskii> No? i didn't get anything like that?
#2697 [18:42] <webrosc> Enoch, what is the routers model you have?
#2698 [18:42] <webrosc> Svanorskii, reboot your computer
#2699 [18:42] <Beamax> urielsalis, ill try that
#2700 [18:42] <Storm_Sheep> Now it works, of course. But will it happen again?
#2701 [18:43] <Enoch> webrosc, 192.168.0.1
#2702 [18:43] <Svanorskii> just like that?
#2703 [18:43] <urielsalis> Enoch, thats not a public IP
#2704 [18:43] <Storm_Sheep> Thank you
#2705 [18:43] <webrosc> Enoch, thats an IP, not a router model number
#2706 [18:43] * Storm_Sheep [Storm_Sheep@notlogged] has quit. (Client Quit)
#2707 [18:43] <urielsalis> Enoch, you have to give us your public IP and make sure you portforwarded
#2708 [18:43] <urielsalis> Enoch, you have to give us your public IP and make sure you portforwarded
#2709 [18:43] * themilkfic [themilkfic@notlogged] has left #minecrafthelp
#2710 [18:45] <Enoch> Cant people use it in bad ways>
#2711 [18:45] <urielsalis> Enoch, no
#2712 [18:45] <Beamax> urielsalis, they were set to on already
#2713 [18:45] <Enoch> so where do i find it?
#2714 [18:45] <webrosc> Enoch, i need the routewrs model, as in its name, like netgear vg2000
#2715 [18:46] <ZoeyGaming> ok i sent it
#2716 [18:46] <Enoch> oh okay
#2717 [18:46] <urielsalis> Beamax, can you try again?
#2718 [18:46] <Svanorskii> Webrosc?
#2719 [18:46] <webrosc> or maybe it would be easier to call your isp and ask then to setup forwarding on your router for you
#2720 [18:47] <webrosc> Svanorskii, yes?
#2721 [18:47] <Svanorskii> Should i just reboot?
#2722 [18:47] <webrosc> Svanorskii, considering i said to reboot your computer
#2723 [18:47] * joaovpc [joaovpc@notlogged] has joined #minecrafthelp
#2724 [18:48] <Beamax> urielsalis Ill try it again
#2725 [18:48] <joaovpc> minicraft
#2726 [18:48] <ZoeyGaming> what now? i sent it
#2727 [18:48] <webrosc> ZoeyGaming, post the link here
#2728 [18:48] <webrosc> like that guide told you
#2729 [18:48] * joaovpc [joaovpc@notlogged] has quit. (Client Quit)
#2730 [18:49] <ZoeyGaming> ------------------ System Information ------------------ Time of this report: 3/11/2016, 19:45:30 Machine name: CHRISTINAWELLS Operating System: Windows 10 Home 64-bit (10.0, Build 10586) (10586.th2_release_inmarket.160222-1549) Language: English (Regional Setting: English) System Manufacturer: LENOVO System Model: 20137 BIOS: 6CCN88WW(V8.01
#2731 [18:49] <urielsalis> ZoeyGaming, Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2732 [18:50] * katgo [katgo@notlogged] has joined #minecrafthelp
#2733 [18:50] <katgo> My game keeps crashing. I can paste in the message if someone can help me.
#2734 [18:50] <urielsalis> katgo, please do so
#2735 [18:50] <katgo> Completely ignored arguments: [--nativeLauncherVersion, 301] [19:46:46] [Client thread/INFO]: Setting user: Dogblocks [19:46:46] [Client thread/INFO]: (Session ID is <censored>) [19:46:47] [Client thread/INFO]: LWJGL Version: 2.9.4 [19:46:47] [Client thread/INFO]: Reloading ResourceManager: Default [19:46:48] [Sound Library Loader/INFO]: Starting up SoundSystem... [19:46:48] [Thread-5/INFO]: Initializing LWJGL OpenAL [19:46:48] [T
#2736 [18:51] * Svanorskii [Svanorskii@notlogged] has quit. (Ping timeout: 195 seconds)
#2737 [18:51] <ZoeyGaming> http://paste.ubuntu.com/
#2738 [18:51] <Beamax> urielsalis, I tried it again and it crashed. http://paste.ubuntu.com/15353065/
#2739 [18:52] <urielsalis> Beamax, we need a dxdiag report. Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2740 [18:52] <webrosc> ZoeyGaming, please try reading and following EXACTLY what you are told
#2741 [18:52] <Beamax> urielsalis ok.
#2742 [18:52] <ZoeyGaming> ok i am ready
#2743 [18:52] <urielsalis> ZoeyGaming, keyword is reading
#2744 [18:53] <ZoeyGaming> kk
#2745 [18:53] <ZoeyGaming> i ready
#2746 [18:53] <webrosc> ZoeyGaming, either follow the initial guide FULLY following ALL the steps, or copy the dxdiag log you have sat on your desktop to paste.ubuntu.com like absol just told you
#2747 [18:53] <Enoch> I think I found it its a Ubee DDW365
#2748 [18:53] <webrosc> ZoeyGaming, i mean like urielsalis told you
#2749 [18:53] <webrosc> Enoch, ok, one moment
#2750 [18:55] <katgo> Did I paste in everything you need to help me?
#2751 [18:55] <urielsalis> katgo, Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2752 [18:56] * Svanorskii [Svanorskii@notlogged] has joined #minecrafthelp
#2753 [18:56] <katgo> ok, thanks
#2754 [18:56] <Svanorskii> Im done, what then?
#2755 [18:56] <ZoeyGaming> http://paste.ubuntu.com/
#2756 [18:56] <webrosc> Svanorskii, try minecraft, issue gone, or still there?
#2757 [18:56] <Svanorskii> ill try
#2758 [18:56] <webrosc> ??> ZoeyGaming win/dxdiag
#2759 [18:56] <Absol> ZoeyGaming: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2760 [18:56] <urielsalis> Enoch, download and install https://sourceforge.net/projects/upnp-portmapper/
#2761 [18:56] <Beamax> urielsalis, here you go http://paste.ubuntu.com/15353114/
#2762 [18:56] <webrosc> ZoeyGaming, READ AND FOLLOW THAT GUIDE
#2763 [18:56] <Enoch> okay thank you
#2764 [18:57] <ZoeyGaming> i did 20 times
#2765 [18:57] <webrosc> ZoeyGaming, yet you failed to follow step 5
#2766 [18:57] <urielsalis> Beamax, download and install https://downloadcenter.intel.com/es/download/25588/Controlador-de-Gr-ficos-Intel-para-Windows-7-y-8-1-15-36-
#2767 [18:57] <urielsalis> Enoch, tell me when you have it open
#2768 [18:57] <Beamax> urielsalis ok
#2769 [18:58] <Enoch> okay its open
#2770 [18:58] <webrosc> ZoeyGaming, step 5 tells you how to post the log to paste.ubuntu.com and what we need you to post here
#2771 [18:58] * rocketmce [rocketmce@notlogged] has joined #minecrafthelp
#2772 [18:58] <urielsalis> Enoch, Click connecft
#2773 [18:58] <katgo> http://paste.ubuntu.com/15353140/
#2774 [18:59] <Enoch> okay I did
#2775 [18:59] <ZoeyGaming> kk i will try again
#2776 [18:59] <webrosc> katgo, go to options, graphics settings and set VBO and VSync to on
#2777 [18:59] <urielsalis> Enoch, does it say (not connected)?
#2778 [18:59] <katgo> ok, thanks
#2779 [18:59] * rocketmce [rocketmce@notlogged] has quit. (Client Quit)
#2780 [19:00] <Enoch> it says its connected but it also says this
#2781 [19:00] <Enoch> ERROR Got error respons when fetching port mapping for entry number 3. Stop getting more entries (IncomingActionResponseMessage) 500 Internal Server Error
#2782 [19:00] * redcat [redcat@notlogged] has joined #minecrafthelp
#2783 [19:00] <urielsalis> Enoch, ok. Where it says Port mapping presets, press Create
#2784 [19:01] <Svanorskii> Still there...
#2785 [19:01] * redcat [redcat@notlogged] has quit. (Client Quit)
#2786 [19:02] * redcat [redcat@notlogged] has joined #minecrafthelp
#2787 [19:02] <webrosc> Svanorskii, ok, can you upload your skin file for me to take a look at
#2788 [19:02] <katgo> Thank you so much! VBO was off
#2789 [19:02] * urielsalis tips hat
#2789 [19:02] <Svanorskii> yh
#2790 [19:02] <Enoch> it doesn't presets just settings
#2791 [19:02] <Svanorskii> on imgur?
#2792 [19:02] * katgo [katgo@notlogged] has quit. (Quit: Web client closed)
#2793 [19:02] <webrosc> Svanorskii, yh that should work
#2794 [19:02] <Enoch> never mind
#2795 [19:02] <redcat> my minecraft account was hacked ,_,
#2796 [19:02] * sssanic [sssanic@notlogged] has joined #minecrafthelp
#2797 [19:02] <sssanic> hello
#2798 [19:02] <urielsalis> Enoch, Description: Minecraft. Then click Add
#2799 [19:02] <Enoch> what next
#2800 [19:02] <webrosc> redcat, why do you think so?
#2801 [19:03] <urielsalis> hi sssanic
#2802 [19:03] <sssanic> i need help because
#2803 [19:03] * Storm_Sheep [Storm_Sheep@notlogged] has joined #minecrafthelp
#2804 [19:03] <sssanic> my minecraft account is gone
#2805 [19:03] <sssanic> it wont let me log in
#2806 [19:03] <Storm_Sheep> Okay I'm back.
#2807 [19:03] <redcat> because i cant log in and all my info got changed when i was sleeping
#2808 [19:03] <urielsalis> sssanic, did you tried resetting your password?
#2809 [19:03] <sssanic> it let me make an account witht the same email
#2810 [19:03] <sssanic> i cant reset
#2811 [19:03] <urielsalis> <urielsalis> Enoch, Description: Minecraft. Then click Add
#2812 [19:03] <sssanic> it wouldnt let me
#2813 [19:03] <urielsalis> Enoch, Click it two times. Make the first one TCP and the second UDP
#2814 [19:03] <Svanorskii> http://imgur.com/NmuVQHO
#2815 [19:03] <Enoch> oh okay
#2816 [19:03] <urielsalis> Enoch, next, Change the 4 lines to 25565
#2817 [19:03] <redcat> because i cant log in and all my info got changed when i was sleeping
#2818 [19:03] <webrosc> Svanorskii, ok, gimme a moment
#2819 [19:03] <urielsalis> Enoch, then Click Save and then select it in the presets and click use
#2820 [19:03] <urielsalis> Enoch, tell me what it says when you do so
#2821 [19:03] <Storm_Sheep> This time, when I tried to open a server, it crashed, when I tried to open a single-player world, it crashed. It just showed the world for a breif moment, then it crashed.
#2822 [19:04] <redcat> can someone answer me please
#2823 [19:04] <Enoch> what lines
#2824 [19:04] <urielsalis> Storm_Sheep, go to options, graphics settings and set VBO and VSync to on
#2825 [19:04] <sssanic> Does anyone think they can help me because yesterday my minecraft account was working, then today i couldnt log in to my account
#2826 [19:04] <urielsalis> Enoch, When you clicked Add 2 times, it shows some lines
#2827 [19:04] <urielsalis> Enoch, in the table, Replace both from External Port and both from Internal Port to 25565
#2828 [19:04] <ZoeyGaming> http://paste.ubuntu.com/
#2829 [19:05] <Storm_Sheep> This is the crash report: Completely ignored arguments: [--nativeLauncherVersion, 301] [18:46:16] [Client thread/INFO]: Setting user: Storm_Sheep [18:46:16] [Client thread/INFO]: (Session ID is <censored>) [18:46:18] [Client thread/INFO]: LWJGL Version: 2.9.4 [18:46:19] [Client thread/INFO]: Reloading ResourceManager: Default [18:46:19] [Sound Library Loader/INFO]: Starting up SoundSystem... [18:46:20] [Thread-5/IN
#2830 [19:05] <urielsalis> Storm_Sheep, go to options, graphics settings and set VBO and VSync to on
#2831 [19:05] <redcat> because i cant log in and all my info got changed when i was sleeping thats why I think my minecraft account was hacked.
#2832 [19:05] <Storm_Sheep> Okay, I'll try
#2833 [19:05] <ZoeyGaming> is that right because i did step 5
#2834 [19:06] <redcat> Can smoeone please help me
#2835 [19:06] <redcat> honestly
#2836 [19:06] <sssanic> My minecraft account just disappeared. My account doesn't even exist. It was working fine yesterday, I don't know what happened
#2837 [19:06] <Enoch> it say the to internal port must be higher then the from internal port
#2838 [19:06] <ZoeyGaming> is it good ??
#2839 [19:06] <Storm_Sheep> Okay thank you it works ;D
#2840 [19:06] <webrosc> Svanorskii, i think its the skin, compairing the skin to the template on minecraft.net your skin is missing some parts
#2841 [19:07] <Svanorskii> :o
#2842 [19:07] * urielsalis tips hat
#2842 [19:07] <Svanorskii> like what?
#2843 [19:07] <webrosc> Svanorskii, https://minecraft.net/images/4px_reference.png
#2844 [19:07] * JOAQUIN [JOAQUIN@notlogged] has joined #minecrafthelp
#2845 [19:07] <urielsalis> Enoch, set both to 25565
#2846 [19:07] * Storm_Sheep [Storm_Sheep@notlogged] has quit. (Client Quit)
#2847 [19:07] <ZoeyGaming> someone help
#2848 [19:07] <urielsalis> Enoch, External first, internal second
#2849 [19:07] <ZoeyGaming> http://paste.ubuntu.com/ is that right
#2850 [19:07] <urielsalis> ZoeyGaming, no
#2851 [19:07] <webrosc> Svanorskii, i used gimp to place the template, then overlayed your skin, they don't match up
#2852 [19:07] <urielsalis> ZoeyGaming, read the instructions. Understand them. Read them again and then come back
#2853 [19:07] <Svanorskii> Can you please do it? i have no clue? D
#2854 [19:07] <redcat> My minecraft account got hacked in to and deleted (PLEASE EXPLAIN)
#2855 [19:07] <Svanorskii> :D
#2856 [19:08] <redcat> My minecraft account got hacked in to and deleted (PLEASE EXPLAIN)
#2857 [19:08] <Enoch> I did that but it still says it
#2858 [19:08] <ZoeyGaming> http://paste.ubuntu.com/15353174/
#2859 [19:08] <webrosc> redcat, why do you think your account was hacked?
#2860 [19:08] <sssanic> redcat
#2861 [19:08] <sssanic> same thing happned to me
#2862 [19:08] <sssanic> i cant log in
#2863 [19:08] <urielsalis> ??> Enoch tools/teamviewer/quick-support
#2864 [19:08] <Absol> Enoch: A quick support version of Teamviewer which may be used to quickly get assistance may be downloaded here: download.teamviewer.com/download/TeamViewerQS_en.exe
#2865 [19:08] <Absol> Enoch: Once you downloaded and ran it, send the helper your information by using this command, in here (without brackets): /msg <helper name> <teamviewer ID> <teamviewer password>
#2866 [19:08] <sssanic> my minecraft account is just gone
#2867 [19:08] <urielsalis> sssanic, did you tried to reset your password?
#2868 [19:08] <sssanic> Yes i tried resetting
#2869 [19:08] <ZoeyGaming> that
#2870 [19:08] <webrosc> sssanic, redcat, contact Mojang
#2871 [19:08] <ZoeyGaming> http://paste.ubuntu.com/15353174/
#2872 [19:08] <sssanic> my account doesnt even exist
#2873 [19:08] <webrosc> ?? mojang/email
#2874 [19:08] <Absol> mojang/email: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2875 [19:08] <Absol> mojang/email: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2876 [19:08] <Beamax> urielsalis, I think you may have fixed it! Im a dad working on this for my son. You helped us so much, I really appreciate it!
#2877 [19:08] <urielsalis> sssanic, it exists
#2878 [19:08] <Svanorskii> What do i do then?
#2879 [19:08] <urielsalis> <PangeaBot> [sssanic/6a519ffa-b97b-41b2-9b93-2ccf4f75ec97]: PAID: true | MIGRATED: true | SKIN: http://is.gd/vtYVAE<PangeaBot> [sssanic/6a519ffa-b97b-41b2-9b93-2ccf4f75ec97]: PAID: true | MIGRATED: true | SKIN: http://is.gd/vtYVAE
#2880 [19:09] * urielsalis tips hat
#2880 [19:09] <redcat> because all my info got changed and i didnt do any of it. I cant even sign in on mojang or try to change the pasword or email (IMPORTANT)
#2881 [19:09] <ZoeyGaming> http://paste.ubuntu.com/15353174/ is this good this is what i got
#2882 [19:09] <sssanic> uh
#2883 [19:09] <webrosc> redcat, doesn't matter how important you think it is, we can't fix account issues, just be calm and we can direct you
#2884 [19:09] <urielsalis> ZoeyGaming, download and install http://support.amd.com/en-us/download/mobile?os=Windows%208.1%20-%2064
#2885 [19:09] <sssanic> it wont let me log in though
#2886 [19:09] <Enoch> I need it for Mac
#2887 [19:10] <sssanic> it says it doesnt exist
#2888 [19:10] <urielsalis> sssanic, have you tried to reset your password?
#2889 [19:10] <sssanic> yes
#2890 [19:10] <sssanic> but no emails pop up
#2891 [19:10] <urielsalis> ??> sssanic accouny/hacked
#2892 [19:10] <sssanic> and it let me create an account with the same email
#2893 [19:10] <urielsalis> ??> sssanic account/hacked
#2894 [19:10] <Absol> sssanic: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#2895 [19:10] <Absol> sssanic: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#2896 [19:10] <redcat> and i am not just going to forget about this i have spent hundreds on that account and i am not going to lose it because some people are to lazy to help someone
#2897 [19:10] <Enoch> urielsalis, could we skype?
#2898 [19:10] <sssanic> i dont think my account got hacked because look lemme give link
#2899 [19:10] <sssanic> https://help.mojang.com/customer/portal/emails/new
#2900 [19:10] <urielsalis> ??> Enoch tools/teamviewer
#2901 [19:10] <Absol> Enoch: Teamviewer is a remote access software, which enables other people to, with your permission, access your computer remotely and attempt to perform troubleshooting and diagnostics.
#2902 [19:10] <Absol> Enoch: Teamviewer's website is here: http://www.teamviewer.com/en/index.aspx
#2903 [19:10] <sssanic> it says large amounts of players are being affected
#2904 [19:10] <webrosc> sssanic, did you buy minecraft on that name?
#2905 [19:10] <ZoeyGaming> which one do i choose
#2906 [19:10] <ZoeyGaming> help
#2907 [19:11] * yender [yender@notlogged] has joined #minecrafthelp
#2908 [19:11] <sssanic> yea
#2909 [19:11] <urielsalis> redcat, we are not lazy. We are volunteers that help people in their free time thus we dont have accoutn access
#2910 [19:11] <urielsalis> redcat, Contact Mojang
#2911 [19:11] <redcat> already did
#2912 [19:11] <sssanic> redcate
#2913 [19:11] <webrosc> sssanic, and where did you buy the account?
#2914 [19:11] <redcat> i was basicly told to f off
#2915 [19:11] <urielsalis> redcat, then wait for them to answer
#2916 [19:11] * yender [yender@notlogged] has quit. (Client Quit)
#2917 [19:11] <webrosc> redcat, i asked you to calm down
#2918 [19:11] <urielsalis> redcat, and they would not tell you that without a reason
#2919 [19:11] <sssanic> i bought the account like 2 months ago from a website
#2920 [19:11] <urielsalis> sssanic, which one?
#2921 [19:11] <ZoeyGaming> which one do i pick urielsalis
#2922 [19:11] <redcat> ok i am sorry i am so heated i will calm down
#2923 [19:12] <urielsalis> ZoeyGaming, Catalyst
#2924 [19:12] <webrosc> sssanic, then you didn't buy minecraft, but a stolen account that was recovered
#2925 [19:12] <sssanic> i forgot but it was a website that gave a discount
#2926 [19:12] <sssanic> no i bought 2 accounts
#2927 [19:12] <sssanic> 1 works
#2928 [19:12] <sssanic> it wasnt stoeln
#2929 [19:12] <webrosc> the original owner has gottwn their account back
#2930 [19:12] <urielsalis> sssanic, then the account is not yours
#2931 [19:12] <sssanic> it was a non migrated it says
#2932 [19:12] <urielsalis> ZoeyGaming, The first one
#2933 [19:12] <sssanic> so i migrated it
#2934 [19:12] <Svanorskii> webrosc, What do i do?
#2935 [19:12] <urielsalis> sssanic, its a stolen accoutn
#2936 [19:12] <webrosc> sssanic, still not your account
#2937 [19:12] <sssanic> its not
#2938 [19:12] <sssanic> what
#2939 [19:12] <urielsalis> sssanic, it is
#2940 [19:12] <sssanic> but my other account works
#2941 [19:13] <webrosc> Svanorskii, i can't make skins sorry, just able to match then 2 files up to see difference
#2942 [19:13] <Enoch> Okay I have downloaded it and what is next
#2943 [19:13] <Svanorskii> So i have to make the skin again?
#2944 [19:13] <urielsalis> ??> Enoch tools/teamviewer/send-info
#2945 [19:13] <Absol> Enoch: After you have downloaded and installed TeamViewer, send the helper your information by using this command, in here (without brackets): /msg <helper name> <teamviewer ID> <teamviewer password>
#2946 [19:13] <webrosc> Svanorskii, uh huh
#2947 [19:13] <urielsalis> Enoch, <helper name> = urielsalis
#2948 [19:13] <redcat> is there a way i can get my account back?
#2949 [19:13] <Svanorskii> Sad, i used like 2 hours on it
#2950 [19:13] * sssanic [sssanic@notlogged] has quit. (Quit: Web client closed)
#2951 [19:14] <urielsalis> redcat, We told you 3 times
#2952 [19:14] <ZoeyGaming> Radeon Software
#2953 [19:14] <ZoeyGaming> ?
#2954 [19:14] <urielsalis> redcat, Contact. Mojang
#2955 [19:14] <urielsalis> ZoeyGaming, yes
#2956 [19:14] <webrosc> redcat, did you buy yours off some site?
#2957 [19:14] <ZoeyGaming> kk
#2958 [19:14] <urielsalis> <+webrosc> redcat, did you buy yours off some site?
#2959 [19:14] <redcat> i bought it from my friend irl friend btw
#2960 [19:14] <urielsalis> Then its not your accoutn either
#2961 [19:14] <webrosc> redcat, then its not your account either
#2962 [19:14] <urielsalis> Its your friend
#2963 [19:14] <redcat> he got it from mojang and i got it from him
#2964 [19:14] * luis [luis@notlogged] has joined #minecrafthelp
#2965 [19:14] <urielsalis> Still not yours
#2966 [19:14] <webrosc> still his account, not yours
#2967 [19:15] <urielsalis> Mojang TOS doesnt allow sharing or selling accouts
#2968 [19:15] <redcat> :/
#2969 [19:15] <Beamax> urielsalis Sorry but it crashed again http://paste.ubuntu.com/15353236/
#2970 [19:15] * A [A@notlogged] has joined #minecrafthelp
#2971 [19:15] <urielsalis> Beamax, hmm
#2972 [19:15] <redcat> so no matter what i do i cant get it back?
#2973 [19:15] <urielsalis> Beamax, can you check again to see if VBO and VSync are on?
#2974 [19:15] <webrosc> redcat, its not yours to get back
#2975 [19:15] <urielsalis> redcat, you cant, your friends can
#2976 [19:15] * A is now known as Guest58550
#2977 [19:15] * Guest58550 [Guest58550@notlogged] has quit. (Client Quit)
#2978 [19:16] <Beamax> urielsalis I checked. they are on.
#2979 [19:16] <redcat> but, he gve me the ownership of the account so therefore dosnt it make it my account?
#2980 [19:16] <urielsalis> Beamax, both of them?
#2981 [19:16] <ZoeyGaming> just install it do not change anything
#2982 [19:16] <urielsalis> redcat, no
#2983 [19:16] <Beamax> urielsalis yes both
#2984 [19:16] <redcat> please i have spent alot of money on that account
#2985 [19:16] <urielsalis> redcat, He cant give ownership of the accoutn to you. Thats what gift codes are for
#2986 [19:17] <urielsalis> redcat, then stop asking here and tell your friend to recover it
#2987 [19:17] <Svanorskii> So nothing with my drivers?
#2988 [19:17] * DarkKnight [DarkKnight@notlogged] has joined #minecrafthelp
#2989 [19:17] <Enoch> I type that in here
#2990 [19:17] <DarkKnight> Guys
#2991 [19:17] <ZoeyGaming> just install it
#2992 [19:18] <webrosc> Svanorskii, well they were outdated, CubeTheThird thought it was as game looked odd, but it was your resource pack
#2993 [19:18] <DarkKnight> I just brought this game today and when it launches the window close and nothing else happens after that
#2994 [19:18] <DarkKnight> How dobi fix this?
#2995 [19:18] * sleejer [sleejer@notlogged] has quit. (Ping timeout: 186 seconds)
#2996 [19:19] * lester_ [lester_@notlogged] has joined #minecrafthelp
#2997 [19:19] <urielsalis> Enoch, read the window with my name
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#2999 [19:19] * lester_ [lester_@notlogged] has quit. (Client Quit)
#3000 [19:19] <Enoch> Did it work
#3001 [19:19] <redcat> do you even care that there is someone hacking minecraft accounts? or are you just going to tell me to stop trying?
#3002 [19:19] <urielsalis> Enoch, yes one moment
#3003 [19:20] <urielsalis> redcat, we do care and we do everything we can to help people that are calm enough
#3004 [19:20] <Enoch> ok sorry this is very confusing to me
#3005 [19:20] <urielsalis> redcat, and that are the legal owners of the accoutns
#3006 [19:20] <kk31604> im having issues can some help?
#3007 [19:20] <Svanorskii> Oke :D
#3008 [19:21] <DarkKnight> Guys plz help when the game launches after that nothing happens how do i fix this
#3009 [19:21] <redcat> i am not calm because i have ben trying to get (MY) account back for almost a week and not one person seems to care
#3010 [19:21] <kk31604> says my drivers arent updated
#3011 [19:21] <webrosc> redcat, its NOT your account, its your friends account
#3012 [19:21] <urielsalis> redcat, Its not yours, nor we can help you here. Please leave and contact Mojang
#3013 [19:22] <redcat> :(
#3014 [19:22] <webrosc> redcat, your friend has all the info he needs to reclaim the account from you, or from anyone
#3015 [19:22] * DarkKnight [DarkKnight@notlogged] has quit. (Client Quit)
#3016 [19:22] <kk31604> and that Pixel Format Not Accelerated
#3017 [19:22] <redcat> when he gave me the account i changed the info so i dont think he can get it back but i am not sure
#3018 [19:22] <webrosc> kk31604, dxdiag log link?
#3019 [19:22] <kk31604> http://paste.ubuntu.com/15353272/
#3020 [19:22] <webrosc> redcat, he still owns the account and has the proof of purchase
#3021 [19:23] <redcat> ok what ever i cant deal with this anymore
#3022 [19:23] <webrosc> kk31604, one moment
#3023 [19:24] <kk31604> thanks
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#3025 [19:24] * JOJHAN [JOJHAN@notlogged] has quit. (Ping timeout: 195 seconds)
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#3028 [19:24] <webrosc> kk31604, looks like your graphics card isn't windows 10 supported, need to return to the windows version you were on, or get a newr graphics card
#3029 [19:24] <Beamax> urielsalis Thank you for your help. Hsve you had any luck?
#3030 [19:13] <kk31604> ok, thank you
#3031 [19:14] * PACKERLOVER210 [PACKERLOVER210@notlogged] has joined #minecrafthelp
#3032 [19:14] <smorguy> well im back now ive been AFK for a long time....
#3033 [19:14] <urielsalis> Beamax, one moment
#3034 [19:15] <urielsalis> Beamax, can you make another dxdiag? To check if the drier installed
#3035 [19:15] <Beamax> urielsalis can dp
#3036 [19:15] * kk31604 [kk31604@notlogged] has quit. (Quit: Web client closed)
#3037 [19:16] <smorguy> um i downloaded the cystilst graphics stuffs but that didnt solve the probleme of minecraft being broken
#3038 [19:16] <smorguy> so can any one help me?
#3039 [19:16] <smorguy> plz
#3040 [19:18] <smorguy> Cubethethird u still here?
#3041 [19:19] <webrosc> smorguy, can you do a new dxdiag log
#3042 [19:19] <smorguy> sure
#3043 [19:20] * mariojesus_1212 [mariojesus_1212@notlogged] has joined #minecrafthelp
#3044 [19:21] <Beamax> urielsalis Here you go http://paste.ubuntu.com/15353346/
#3045 [19:21] <ZoeyGaming> ok i installed it now what do i do to help my minecraft
#3046 [19:22] <ZoeyGaming> someone help
#3047 [19:22] <webrosc> ZoeyGaming, reboot computer
#3048 [19:23] * lilphilly [lilphilly@notlogged] has joined #minecrafthelp
#3049 [19:23] <smorguy> heres the new link http://paste.ubuntu.com/15353358/
#3050 [19:24] * mariojesus_1212 [mariojesus_1212@notlogged] has quit. (Client Quit)
#3051 [19:25] <webrosc> smorguy, that shows the driver didn't install, please run the installer again
#3052 [19:26] <lilphilly> around 2011 or so i bought a minecraft account i know the email and password along with two of my security questions however i forgot the 3rd and the email i used to sign up was a cousins who i cant get a hold of
#3053 [19:27] * KillaD1 [KillaD1@notlogged] has joined #minecrafthelp
#3054 [19:27] <KillaD1> Hello
#3055 [19:27] <KillaD1> I need some help, my minecraft won't work
#3056 [19:28] <KillaD1> it says I need to update my drivers
#3057 [19:28] <smorguy> k
#3058 [19:28] <KillaD1> but I reset my computer
#3059 [19:28] <urielsalis> Beamax, sorry, I had to leave for a moment. One moment
#3060 [19:28] <KillaD1> before I reset my computer, it worked
#3061 [19:28] <KillaD1> then I reset my computer, and minecraft isn't working
#3062 [19:28] <urielsalis> ??> Beamax oem/hp/product-number
#3063 [19:28] <mattym> KillaD1, Do you have the link to your dxdiag report? If so please post the link in this chat.
#3064 [19:28] <Absol> Beamax: We need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number.
#3065 [19:28] <Absol> Beamax: If this doesn't work, search for "HP Support Assistant" in Windows. On the HP Support Assistant Home page, click My computer. Find the product number listed in the System information tab
#3066 [19:28] <Beamax> urielsalis no problem atall
#3067 [19:28] <KillaD1> Ok
#3068 [19:28] <KillaD1> let me try
#3069 [19:29] <KillaD1> I have a minecraft crash log if you need that
#3070 [19:29] <KillaD1> do you?
#3071 [19:29] <KillaD1> Warning its going to be alot of text
#3072 [19:30] * RichardMacedo_ [RichardMacedo_@notlogged] has joined #minecrafthelp
#3073 [19:30] <KillaD1> http://hopper.minecraft.net/help/pixel-format-not-accelerated/
#3074 [19:30] <KillaD1> Pixel format not accelerated
#3075 [19:30] <RichardMacedo_> anybody here ?
#3076 [19:30] <smorguy> web so i just reinsall it
#3077 [19:30] <urielsalis> 166 pople
#3078 [19:30] <KillaD1> Ok
#3079 [19:30] <KillaD1> Trying to obtain a DxDiag
#3080 [19:31] <RichardMacedo_> can you help me ?
#3081 [19:31] <urielsalis> RichardMacedo_, just ask
#3082 [19:31] <KillaD1> This message pops up
#3083 [19:31] <KillaD1> Do you want to check if your drivers are digitally s igned?
#3084 [19:31] * Enoch [Enoch@notlogged] has quit. (Ping timeout: 195 seconds)
#3085 [19:31] <urielsalis> KillaD1, click yes
#3086 [19:32] <KillaD1> To check your drivers, windows might connect to the internet, but doesn't send eprsonal information about your computer.
#3087 [19:32] <KillaD1> ok
#3088 [19:32] <KillaD1> clicked yes, something popped up
#3089 [19:32] <urielsalis> KillaD1, what someting?
#3090 [19:32] <KillaD1> ok its here
#3091 [19:32] <RichardMacedo_> I got an original minecraft for me, and I changed my skin, but when I open a lan server and my friend cannot see my skin. what can I do ?
#3092 [19:32] <KillaD1> DxDiag Diagnostic Tool
#3093 [19:33] * Caoioi [Caoioi@notlogged] has joined #minecrafthelp
#3094 [19:33] <KillaD1> DirectX*
#3095 [19:33] <urielsalis> RichardMacedo_, how long ago did you changed?
#3096 [19:33] <RichardMacedo_> today
#3097 [19:33] <KillaD1> he is asking what time
#3098 [19:33] <urielsalis> RichardMacedo_, how long ago?
#3099 [19:33] <RichardMacedo_> but my friend changed it today too and I can see his skin
#3100 [19:34] <KillaD1> Then what do I do urielsalis
#3101 [19:34] <urielsalis> I think there was a bug where the host skin is not host in lan worlds
#3102 [19:34] <KillaD1> my windows is
#3103 [19:34] <RichardMacedo_> I changed now
#3104 [19:34] <urielsalis> KillaD1, we need a dxdiag report. Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3105 [19:34] <KillaD1> Windows 7 Ultimate 32-bit (6.1, build 7601)
#3106 [19:34] <mattym> RichardMacedo_, Skins are now and always have been buggy
#3107 [19:35] <KillaD1> ook
#3108 [19:35] <KillaD1> i clicked save information
#3109 [19:35] <KillaD1> oh I see
#3110 [19:35] <mattym> RichardMacedo_, If he cant see yours, its likely something on his computer thats stopping it from recieveing the info
#3111 [19:36] <RichardMacedo_> now, I can see mine but my friend cannot see
#3112 [19:36] <urielsalis> <urielsalis> I think there was a bug where the host skin is not host in lan worlds
#3113 [19:36] <KillaD1> http://paste.ubuntu.com/15353438/
#3114 [19:37] <KillaD1> Please remember that I also don't have administrator on my account
#3115 [19:37] <KillaD1> but my dad does
#3116 [19:37] <urielsalis> KillaD1, download and install https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
#3117 [19:37] <urielsalis> KillaD1, you will have to ask your dad to do it
#3118 [19:37] <RichardMacedo_> I will wait until tomorrow, if does not work I see what I do haha
#3119 [19:37] <KillaD1> does that
#3120 [19:38] <KillaD1> have admin
#3121 [19:38] <KillaD1> requirements
#3122 [19:38] <RichardMacedo_> but thanks :)
#3123 [19:38] <urielsalis> KillaD1, yes
#3124 [19:38] <urielsalis> KillaD1, it
#3125 [19:38] <urielsalis> KillaD1, does
#3126 [19:38] <Beamax> urielsalis it is a HP ENVY x360 TouchSmart
#3127 [19:38] <KillaD1> noo
#3128 [19:38] <KillaD1> going back to play league of legends until my dad gets home
#3129 [19:38] <KillaD1> see a
#3130 [19:38] <KillaD1> see ya
#3131 [19:38] <KillaD1> Thanks for help!
#3132 [19:38] <urielsalis> Beamax, there are 154 HP ENVY x360 TouchSmart models
#3133 [19:38] * KillaD1 [KillaD1@notlogged] has quit. (Quit: Web client closed)
#3134 [19:38] <urielsalis> Beamax, thats why Im asking for that code :P
#3135 [19:39] <Beamax> urielsalis Sorry aboutthat. let me see
#3136 [19:40] <smorguy> Webrosc do i pick custome or express
#3137 [19:40] * Svanorskii [Svanorskii@notlogged] has quit. (Quit: Web client closed)
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#3139 [19:42] <lilphilly> around 2011 or so i bought a minecraft account i know the email and password along with two of my security questions however i forgot the 3rd and the email i used to sign up was a cousins who i cant get a hold of
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#3142 [19:43] * RichardMacedo_ [RichardMacedo_@notlogged] has quit. (Ping timeout: 195 seconds)
#3143 [19:44] * lilphilly [lilphilly@notlogged] has quit. (Quit: Web client closed)
#3144 [19:45] * Beamax [Beamax@notlogged] has quit. (Ping timeout: 195 seconds)
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#3146 [19:46] <urielsalis> ??> Beamax oem/hp/product-num
#3147 [19:46] <urielsalis> ??> Beamax oem/hp/product-number
#3148 [19:46] <Absol> Beamax: We need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number.
#3149 [19:46] <Absol> Beamax: If this doesn't work, search for "HP Support Assistant" in Windows. On the HP Support Assistant Home page, click My computer. Find the product number listed in the System information tab
#3150 [19:48] <Beamax> urielsalis, sorry, I hit the power button when I turned it over to get the model number
#3151 [19:48] <Beamax> urielsalis it is 15-u011dx
#3152 [19:49] * alex_ [alex_@notlogged] has quit. (Quit: Web client closed)
#3153 [19:49] <urielsalis> Beamax, download and install http://ftp.hp.com/pub/softpaq/sp72001-72500/sp72370.exe
#3154 [19:50] <ZoeyGaming> so i just installed it now srry bought before now what
#3155 [19:50] <Beamax> urielsalis, ok
#3156 [19:50] <urielsalis> ZoeyGaming, reboot your pc
#3157 [19:53] <PACKERLOVER210> graphics are out of date http://pasteubuntu.com/97902554
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#3169 [20:03] <Enoch> I just want to make sure the server is still running can someone check please?
#3170 [20:04] <urielsalis> Enoch, hi again, can you give me the ip?
#3171 [20:04] * PACKERLOVER210 [PACKERLOVER210@notlogged] has quit. (Ping timeout: 195 seconds)
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#3173 [20:04] <Enoch> the minecraft ip
#3174 [20:04] <urielsalis> Enoch, yes, or the no-ip thing
#3175 [20:04] <Enoch> beefybacon.ddns.net
#3176 [20:04] <urielsalis> .mcping beefybacon.ddns.net
#3177 [20:05] <ExtremeBot> urielsalis: Sorry, but 8.23.224.90:25565 appears to be down! (Request timed out)
#3178 [20:05] <ZoeyGaming> kk i rebooted now what should i bring up minecraft?
#3179 [20:05] <urielsalis> Enoch, IP changed and that doesnt look like yours
#3180 [20:05] <urielsalis> .mcping 68.105.0.214
#3181 [20:05] <ExtremeBot> urielsalis: 68.105.0.214:25565 is up! There are currently 0 out of 50 players, running 1.9 (107); with a latency of 0.236s and an MOTD of "Beefy Bacon! - Enochcrafts Official Server!".
#3182 [20:06] <urielsalis> Enoch, check your No-ip config. A VPN might be interfering with it too
#3183 [20:06] * tony_ [tony_@notlogged] has joined #minecrafthelp
#3184 [20:06] <urielsalis> Enoch, http://www.noip.com/support/knowledgebase/why-do-i-see-8-23-224-90-when-i-ping-my-host-name/
#3185 [20:06] <ZoeyGaming> i rebooted now what help
#3186 [20:06] <urielsalis> ZoeyGaming, play the game
#3187 [20:06] <ZoeyGaming> kk
#3188 [20:07] * tony_ [tony_@notlogged] has quit. (Client Quit)
#3189 [20:08] <Enoch> so does that mean it has to be like this beefybacon.ddns.net:25565
#3190 [20:08] <urielsalis> Enoch, no, No-ip is not configured correctly
#3191 [20:08] <urielsalis> Enoch, according to http://www.noip.com/support/knowledgebase/why-do-i-see-8-23-224-90-when-i-ping-my-host-name/
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#3194 [20:09] <Enoch> so why isn't it working?
#3195 [20:09] <ZoeyGaming> that did not work
#3196 [20:09] <ZoeyGaming> it still failed pls someone help!!!!!
#3197 [20:09] <ZoeyGaming> it still failed pls someone help!!!!!
#3198 [20:09] * tony_ [tony_@notlogged] has left #minecrafthelp
#3199 [20:10] <ZoeyGaming> urielsalis help pls
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#3202 [20:10] <ZoeyGaming> help it did not work
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#3212 [20:11] <tony_>
#3213 [20:11] <Enoch> Okay I changed it
#3214 [20:12] <RyanTehDude> Hi my account has been having issues and i need help
#3215 [20:12] * PACKERLOVER210 [PACKERLOVER210@notlogged] has joined #minecrafthelp
#3216 [20:12] * urielsalis [urielsalis@notlogged] has quit. (Ping timeout: 186 seconds)
#3217 [20:12] <eyeskickfisker> my minecraft is not wokring
#3218 [20:13] <RyanTehDude> I tried logging in to my account but suddenly it wont log me in so i think i got hacked because i went on Minecraft.net and Mojang.com to log in but both of my accounts on Minecraft and Mojang are not working, so my acconuts might be having issues r i am porbraly being hacked .-.
#3219 [20:13] * eyeskickfisker [eyeskickfisker@notlogged] has quit. (Client Quit)
#3220 [20:13] * urielsalis [urielsalis@notlogged] has joined #minecrafthelp
#3221 [20:13] <PACKERLOVER210> my computer says the driver is out of date http://pasteubuntu.com
#3222 [20:13] <Enoch> try this for the IP beefybacon.ddns.net:25565
#3223 [20:13] <RyanTehDude> Hello? is anyone there?
#3224 [20:14] <Andrio> Ryan, can you reset your password on one of them?
#3225 [20:14] <RyanTehDude> Nope
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#3229 [20:14] <RyanTehDude> I tried doing it alot of times but it said Mojang and Minecraft account doesnt exist
#3230 [20:15] <PACKERLOVER210> my link is http://pasteubuntu.com97902554
#3231 [20:15] <RyanTehDude> Someone was changing my account i think or it may be a issue
#3232 [20:15] <urielsalis> .mcping beefybacon.ddns.net:25565
#3233 [20:15] <ExtremeBot> urielsalis: 68.105.0.214:25565 is up! There are currently 0 out of 50 players, running 1.9 (107); with a latency of 0.501s and an MOTD of "Beefy Bacon! - Enochcrafts Official Server!".
#3234 [20:15] <urielsalis> RyanTehDude, did you tried resetting your passwrod?
#3235 [20:15] <urielsalis> PACKERLOVER210, one moment
#3236 [20:15] <RyanTehDude> yes
#3237 [20:15] <RyanTehDude> But appereantly i couldnt log in to BOTH of my accounts
#3238 [20:16] <urielsalis> PACKERLOVER210, that paste doesnt exists
#3239 [20:16] <urielsalis> ??> RyanTehDude login/throttle
#3240 [20:16] <RyanTehDude> So probraly my accounts dont exist anymore
#3241 [20:16] <Absol> RyanTehDude: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#3242 [20:16] <Absol> RyanTehDude: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#3243 [20:16] <ZoeyGaming> HELP someone it did not work and i am getting mad
#3244 [20:16] <urielsalis> ZoeyGaming, We need to see your crash log, which appears after a crash. First, copy all of the text (right click on any empty spaces, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to
#3245 [20:16] <bonesofash> my minecraft wont load. every time I try it says that my pixel formatting isnt accelerated, idk what that means. i went to the help page and tried all of that, but it didnt work.
#3246 [20:16] <RyanTehDude> Okay so if i am failing to login that means Mojang is trying to protect my account?
#3247 [20:16] * andres [andres@notlogged] has joined #minecrafthelp
#3248 [20:16] <urielsalis> RyanTehDude, yes
#3249 [20:16] * andres [andres@notlogged] has quit. (Client Quit)
#3250 [20:17] <RyanTehDude> How long do i need to wait
#3251 [20:17] <urielsalis> RyanTehDude, 3 horus
#3252 [20:17] <RyanTehDude> oh, but thank you so much for your help! I aprreciate it
#3253 [20:17] <ZoeyGaming> i did that 100 times this is so annoying i have ben on this for a hour and did everything right all i want is to go on minecraft why does this have to be so hard
#3254 [20:18] <ZoeyGaming> is there a number for mojang?
#3255 [20:18] * Cykrix [Cykrix@notlogged] has joined #minecrafthelp
#3256 [20:18] <urielsalis> ZoeyGaming, no
#3257 [20:18] <Chromaryu> Nope
#3258 [20:18] <urielsalis> urielsalis, We need to see your crash log, which appears after a crash. First, copy all of the text (right click on any empty spaces, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to
#3259 [20:18] * urielsalis tips hat
#3259 [20:18] <Chromaryu> Lol
#3260 [20:18] * Enoch [Enoch@notlogged] has quit. (Ping timeout: 195 seconds)
#3261 [20:18] <Andrio> Who broke urielsalis?
#3262 [20:18] <Chromaryu> Idk
#3263 [20:18] * webrosc hides
#3263 [20:18] <urielsalis> My ISP :D
#3264 [20:18] <urielsalis> urielsalis, We need to see your crash log, which appears after a crash. First, copy all of the text (right click on any empty spaces, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to
#3265 [20:18] <Andrio> ._.
#3266 [20:18] <urielsalis> oh!
#3267 [20:19] <Chromaryu> ._.
#3268 [20:19] <urielsalis> ...
#3269 [20:19] <urielsalis> urielsalis, We need to see your crash log, which appears after a crash. First, copy all of the text (right click on any empty spaces, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to
#3270 [20:19] <Andrio> Zoey gave this earlier: https://paste.ubuntu.com/15353174/
#3271 [20:19] <urielsalis> ZoeyGaming, We need to see your crash log, which appears after a crash. First, copy all of the text (right click on any empty spaces, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to
#3272 [20:19] <Beamax> urielsalis, the drived did not work. Here is my DX and crash log http://paste.ubuntu.com/15353896/
#3273 [20:19] <RyanTehDude> okay for some reason my seccound account works now without logging in but my main alt may still be in protection mode, weird
#3274 [20:19] <urielsalis> Andrio, and he/she installed it
#3275 [20:19] * madbeetle [madbeetle@notlogged] has joined #minecrafthelp
#3276 [20:19] <ZoeyGaming> http://paste.ubuntu.com/15353945/
#3277 [20:20] <ZoeyGaming> pls help
#3278 [20:20] <Andrio> I'm not sure it was correct.
#3279 [20:20] <urielsalis> Beamax, oh, differnt issue now. You have any mods or resource packs?
#3280 [20:20] * ICEEpolarbear5 [ICEEpolarbear5@notlogged] has joined #minecrafthelp
#3281 [20:20] <madbeetle> i dont know what email i used to sign in to my account
#3282 [20:20] * smorguy [smorguy@notlogged] has joined #minecrafthelp
#3283 [20:20] <urielsalis> madbeetle, try all your emails in minecraft.net/retrievename
#3284 [20:20] <ZoeyGaming> http://paste.ubuntu.com/15353945/ someone please help!
#3285 [20:20] <madbeetle> i tried all my emails
#3286 [20:21] <madbeetle> they dont work
#3287 [20:21] <Andrio> ??> ZoeyGaming win/update
#3288 [20:21] <Absol> ZoeyGaming: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
#3289 [20:21] <urielsalis> ??> madbeetle mojang/email
#3290 [20:21] <Absol> madbeetle: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#3291 [20:21] <Absol> madbeetle: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#3292 [20:21] * ICEEpolarbear5 [ICEEpolarbear5@notlogged] has quit. (Client Quit)
#3293 [20:22] <Beamax> urielsalis, My son says that there are no mods, there are resource packs
#3294 [20:22] <ZoeyGaming> kk
#3295 [20:22] * PACKERLOVER210 [PACKERLOVER210@notlogged] has quit. (Quit: Web client closed)
#3296 [20:22] * ICEEpolarbear5 [ICEEpolarbear5@notlogged] has joined #minecrafthelp
#3297 [20:22] * madbeetle [madbeetle@notlogged] has quit. (Client Quit)
#3298 [20:22] <urielsalis> Beamax, let me guess, 512x?
#3299 [20:22] * ICEEpolarbear5 [ICEEpolarbear5@notlogged] has quit. (Client Quit)
#3300 [20:22] * ICEEpolarbear5 [ICEEpolarbear5@notlogged] has joined #minecrafthelp
#3301 [20:23] * ZoeyGaming [ZoeyGaming@notlogged] has quit. (Quit: Web client closed)
#3302 [20:23] * ICEEpolarbear5 [ICEEpolarbear5@notlogged] has quit. (Client Quit)
#3303 [20:23] * bonesofash [bonesofash@notlogged] has quit. (Quit: Web client closed)
#3304 [20:23] <smorguy> Ive literaly have downloaded to graphics thing 4 times already and a error message always pops up to tell me that the graphics thing probably not working properly so wat do i do?
#3305 [20:23] <Beamax> urielsalis, he is not sure what the number is.
#3306 [20:13] * PACKERLOVER210 [PACKERLOVER210@notlogged] has joined #minecrafthelp
#3307 [20:13] <smorguy> so then wat to i do to fix this probleme
#3308 [20:14] <Beamax> urielsalis is there a way for me to find out if its 512x?
#3309 [20:14] <PACKERLOVER210> my computer says the driver is out of date http:/pasteubuntu.com/15353300
#3310 [20:15] <urielsalis> Beamax, tell him to delete them, its easier
#3311 [20:15] <webrosc> PACKERLOVER210, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#3312 [20:15] * Red_Boy [Red_Boy@notlogged] has joined #minecrafthelp
#3313 [20:16] <Beamax> U
#3314 [20:17] <Beamax> urielsalis. will do. Ill try that and letyou know
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#3318 [20:21] <RyanTehDude> Is there anyone from minecraft support center i can privatly talk with? If it is possible?
#3319 [20:21] <PACKERLOVER210> thank you
#3320 [20:22] * PACKERLOVER210 [PACKERLOVER210@notlogged] has quit. (Quit: Web client closed)
#3321 [20:22] <urielsalis> RyanTehDude, we prefer to help people publicly
#3322 [20:22] <urielsalis> RyanTehDude, and we already told you the issue
#3323 [20:22] <RyanTehDude> oh ok
#3324 [20:22] <RyanTehDude> i will wait tommorow to fix my issues, thanks
#3325 [20:22] * smorguy [smorguy@notlogged] has quit. (Quit: Web client closed)
#3326 [20:22] * smorguy [smorguy@notlogged] has quit. (Quit: Web client closed)
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#3330 [20:31] <Beamax> urielsalis, I verified that there are no mods or resource packs.
#3331 [20:31] <urielsalis> Beamax, did the profile on the launcher was edited?
#3332 [20:33] <Beamax> urielsalis, can you repeat that please
#3333 [20:33] * Lisu7331 [Lisu7331@notlogged] has quit. (Quit: Web client closed)
#3334 [20:33] * Lisu7331 [Lisu7331@notlogged] has joined #minecrafthelp
#3335 [20:33] * Lisu7331 [Lisu7331@notlogged] has quit. (Client Quit)
#3336 [20:33] <urielsalis> Beamax, can you check if he edited the launcher profile to add more ram?
#3337 [20:35] * Lisu7331 [Lisu7331@notlogged] has joined #minecrafthelp
#3338 [20:35] <Beamax> urielsalis, yes, I did that at prior attempts to fix this. Should I remove the line?
#3339 [20:35] <urielsalis> Beamax, yes, the default is the perfect setting most of the time
#3340 [20:36] * rose [rose@notlogged] has joined #minecrafthelp
#3341 [20:36] <urielsalis> Beamax, adding more ram, in my experience, will make the lag spikes take longer to appear, but also take longer to dissapear
#3342 [20:36] * Jacktbear [Jacktbear@notlogged] has joined #minecrafthelp
#3343 [20:36] <Beamax> urielsalis ok, let me try that
#3344 [20:37] * Jacktbear [Jacktbear@notlogged] has quit. (Client Quit)
#3345 [20:37] <rose> the minecraft starter keeps crashing
#3346 [20:37] <urielsalis> rose, We need to see your crash log, which appears after a crash. First, copy all of the text (right click on any empty spaces, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to
#3347 [20:38] <Lisu7331> mi minecraft no se abre por las graficas de mi computador, que puedo hacer?
#3348 [20:39] <urielsalis> Lisu7331, tenes un dxdiag?
#3349 [20:41] <Lisu7331> SI
#3350 [20:41] <urielsalis> Lisu7331, me podes dar el link?
#3351 [20:41] * LED_Goddess [LED_Goddess@notlogged] has joined #minecrafthelp
#3352 [20:41] <Lisu7331> http://paste.ubuntu.com/15354129/
#3353 [20:42] * emma [emma@notlogged] has joined #minecrafthelp
#3354 [20:43] <urielsalis> Lisu7331, descarga e instala https://downloadcenter.intel.com/download/18223/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-exe-
#3355 [20:43] <emma> mattym remember me i figured out how to teleport ty
#3356 [20:43] <LED_Goddess> Hello, Whenever I try to join a specific minecraft server, My game crashes and i get an error that pops up in my .minecraft "hs_err_pid37204" This is either a java or minecraft issue, and I have no idea how to fix it.
#3357 [20:43] <urielsalis> LED_Goddess, We need to see your crash log, which appears after a crash. First, copy all of the text (right click on any empty spaces, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to
#3358 [20:45] <LED_Goddess> http://paste.ubuntu.com/15354390/
#3359 [20:46] <emma> mattym i need more help how do you put custom skins on ps3
#3360 [20:46] <urielsalis> emma, you cant. Modifying a console is against Sony tos and can get your accoutn and device banned
#3361 [20:46] <urielsalis> LED_Goddess, go to options, graphics settings and set VBO and VSync to on
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#3363 [20:47] * kumasasa [kumasasa@notlogged] has joined #minecrafthelp
#3364 [20:47] <emma> what do you mean?
#3365 [20:48] <urielsalis> emma, the only way to get different skins in ps3 is to pay for them
#3366 [20:49] <LED_Goddess> Thanks so much!
#3367 [20:49] <emma> :(
#3368 [20:49] <emma> thank you i guess
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#3371 [20:56] * stevieb172 [stevieb172@notlogged] has joined #minecrafthelp
#3372 [20:57] <stevieb172> I have upgraded to windows 10 and now when attempting to run minecraft it errors out with error about an open gl issue
#3373 [20:57] <stevieb172> http://paste.ubuntu.com/15354481/ is my dxdiag information
#3374 [20:58] * Beamax [Beamax@notlogged] has quit. (Ping timeout: 195 seconds)
#3375 [20:58] <webrosc> stevieb172, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#3376 [20:59] <stevieb172> ok and thank you, was afraid of that
#3377 [21:00] * Lisu7331 [Lisu7331@notlogged] has quit. (Ping timeout: 195 seconds)
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#3379 [21:00] <victor> viviv
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#3382 [21:03] <Mkdswarm> 1.9 Keeps crashing imiditely after joining a world single and multiplayer. What is wrong
#3383 [21:04] <webrosc> Mkdswarm, go to options, graphics settings and set VBO and VSync to on
#3384 [21:05] <Mkdswarm> ThaMK YOU SO MUCH U R AWSOME
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#3387 [21:06] <Chromaryu> webrosc: tip hat?
#3388 [21:07] <webrosc> my top hat is in for cleaning
#3389 [21:07] <Chromaryu> lol
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#3393 [21:15] <Beaglelover> I can't seem to figure out how to reset my security questions and I've been having problems with my account since, what do I do?
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#3399 [21:18] * Lebyo [Lebyo@notlogged] has joined #minecrafthelp
#3400 [21:20] <Lebyo> my minecraft wouldnt update to 1.9, so I tried logging out. Now I can't log backin. It works just fine on the school computers.
#3401 [21:23] * Easton [Easton@notlogged] has joined #minecrafthelp
#3402 [21:24] <Easton> I need some help logging in?
#3403 [21:24] <Lebyo> You too huh?
#3404 [21:24] <Easton> yea
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#3409 [21:27] <Lebyo> I'm gonna repost my question to make it clearer than amongst the characters above
#3410 [21:28] <Lebyo> my minecraft wouldnt update to 1.9, so I tried logging out. Now I can't log backin. It works just fine on the school computers.
#3411 [21:28] * dustinm [dustinm@notlogged] has quit. (Ping timeout: 190 seconds)
#3412 [21:29] <Lebyo> *Jeopardy theme plays*
#3413 [21:31] * BlackBlood999 [BlackBlood999@notlogged] has joined #minecrafthelp
#3414 [21:31] <Easton> when I try to login on minecraft.net it says to give me my favorite pet, movie, and author. and I don't know it so I try to change it bu when I go to the tab it takes me to the mojang website and asks me the same questions. Plz help
#3415 [21:32] * dustinm [dustinm@notlogged] has joined #minecrafthelp
#3416 [21:32] <Lebyo> It doesn't send it to your email?
#3417 [21:32] <Bell> Easton: Those are your security questions. To access your account, you must enter the answers to those questions. If you don't know them, you have to contact Mojang Support.
#3418 [21:32] * TNTUP [TNTUP@notlogged] has quit. (Ping timeout: 190 seconds)
#3419 [21:33] <Easton> I dont know how to?
#3420 [21:33] <Lebyo> Bell: can you answer my question too, or nah?
#3421 [21:33] <Bell> Easton: One moment
#3422 [21:34] <Bell> Lebyo: One second, please. I'll check your question in a moment.
#3423 [21:34] <Lebyo> Bell: k, np, thanks
#3424 [21:35] <Bell> ??> Easton mojang/email
#3425 [21:35] <Absol> Easton: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#3426 [21:35] <Absol> Easton: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#3427 [21:35] <Bell> Lebyo: Now what's your question?
#3428 [21:36] * TNTUP [TNTUP@notlogged] has joined #minecrafthelp
#3429 [21:36] <Bell> Lebyo: "22:37:49 <Lebyo> my minecraft wouldnt update to 1.9, so I tried logging out. Now I can't log backin. It works just fine on the school computers." This is it?
#3430 [21:37] <Lebyo> Bell: yes
#3431 [21:38] <Bell> Lebyo: Is it a Minecraft server or the launcher itself?
#3432 [21:38] <Lebyo> Bell: The launcher
#3433 [21:39] <Bell> Lebyo: What's the error it gives?
#3434 [21:39] <Lebyo> Bell: one moment...
#3435 [21:41] * Aschorren [Aschorren@notlogged] has joined #minecrafthelp
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#3437 [21:44] * Allen_ [Allen_@notlogged] has joined #minecrafthelp
#3438 [21:46] <Lebyo> Bell: 1st it says it can't log me back in as Lebyo, then every tim after that, it says "Sorry, but we couldn't connect to our servers. Please make sure that you are online and that Minecraft is not blocked. (SunCertPathBuilderException: unable to find valid certification path to requested target)
#3439 [21:47] <Bell> Lebyo: Hmm, do you have a firewall active on your computer?
#3440 [21:48] * BlackBlood999 [BlackBlood999@notlogged] has quit. (Quit: Web client closed)
#3441 [21:48] * Easton [Easton@notlogged] has quit. (Ping timeout: 195 seconds)
#3442 [21:49] <Lebyo> Bell: I recently downloaded Kaspersky, but when Ifirst ran minecraft after that,I made certain to allow it full access and I didn't have any trouble until the update.
#3443 [21:50] <Allen_> I have a serious problem regarding an email account I haven't used in years and an old Minecraft account I made when I was almost 11 years old. My main problem is that I can't log into my mojang account because I can't log into my yahoo account. I can't log into my yahoo account because of "suspicious activity". One of yahoo's support members told me I'd literally have to pay $100 to get my account back. It was allegedly "hacked by Russians
#3444 [21:51] * Claywamo [Claywamo@notlogged] has joined #minecrafthelp
#3445 [21:52] <Lebyo> Allen_: wow, russians.... I really wish I could help you dude!
#3446 [21:53] <Bell> Lebyo: Apologies, one moment
#3447 [21:53] <Lebyo> Bell: S'all good
#3448 [21:53] <Andrio> Allen_, use Gmail instead.
#3449 [21:53] * Claywamo_ [Claywamo_@notlogged] has joined #minecrafthelp
#3450 [21:53] <Claywamo_> Hey
#3451 [21:53] <Bell> Lebyo: What's your Minecraft username?
#3452 [21:54] <Andrio> Also are you sure that was really Yahoo support?
#3453 [21:54] <Lebyo> Bell: Lebyo
#3454 [21:54] <Claywamo_> Guys my account has bitterly disappeared
#3455 [21:54] <Claywamo_> litterly
#3456 [21:54] <Andrio> Hi Bell.
#3457 [21:54] <Bell> Hey Andrio
#3458 [21:54] <Andrio> Claywamo_, what was your username?
#3459 [21:54] <Lebyo> literally
#3460 [21:54] <Claywamo_> I can't sign in on mc launcer or majoring.com
#3461 [21:54] <Claywamo_> Claywamo
#3462 [21:55] <Lebyo> mojang.com
#3463 [21:55] <Claywamo_> it disappered on my launcher and I can't sign in at all
#3464 [21:55] * Claywamo [Claywamo@notlogged] has quit. (Ping timeout: 195 seconds)
#3465 [21:55] <webrosc> Claywamo_, was that the name you started with?
#3466 [21:55] <Claywamo_> verification emails won't come to me
#3467 [21:55] <Bell> Lebyo: Have you checked Windows Firewall too?
#3468 [21:55] <Claywamo_> it was like trace i think
#3469 [21:55] * Seeker [Seeker@notlogged] has joined #minecrafthelp
#3470 [21:56] <Claywamo_> trface
#3471 [21:56] <Lebyo> I'll check
#3472 [21:56] <Allen_> The yahoo account is the one I used on my mojang, but I would use gmail if I knew about it at the time. If I could contact a mojang member I feel I could explain it to them. All I need is the mojang
#3473 [21:56] <Lebyo> Bell: I'll check
#3474 [21:56] <Andrio> Allen_, see https://help.mojang.com/customer/portal/articles/901432.
#3475 [21:56] <Claywamo_> Anyone have any idea whats going on
#3476 [21:56] <webrosc> Claywamo_, and you got it from minecraft.net yh?
#3477 [21:56] <Claywamo_> yes i do believe so
#3478 [21:56] <Seeker> Good afternoon Mojang, I'm currently having issues with java going with my minecrat. I have the latest java for my computer
#3479 [21:56] <Claywamo_> an i migrated to mojang.com
#3480 [21:57] <webrosc> Claywamo_, just checking, been a few users who bought a dodgy account and the original owner had reclaimed the account back on them
#3481 [21:57] <Andrio> We aren't Mojang.
#3482 [21:57] <Claywamo_> webrosc have you figured out the issue?
#3483 [21:57] <Bell> Seeker: 1. We're not affiliated with Mojang, we're just community members offering our time to help others. 2. One moment, someone will be with you in a few
#3484 [21:57] * Allen_ [Allen_@notlogged] has quit. (Quit: Web client closed)
#3485 [21:57] <Seeker> ok
#3486 [21:57] <Andrio> Seeker, what issues?
#3487 [21:57] <Claywamo_> ahh
#3488 [21:57] <Seeker> mc keeps crashin
#3489 [21:57] <Andrio> ok
#3490 [21:57] <webrosc> Claywamo_, so your not getting reset password emails at all?
#3491 [21:57] <Andrio> ??> Seeker launcher/crash-log
#3492 [21:57] <Absol> Seeker: We need to see your crash log, which appears after a crash.
#3493 [21:57] <Absol> Seeker: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3494 [21:58] <Lebyo> Bell: no dice, It was already fully allowed. Java SE Binary, right?
#3495 [21:58] <webrosc> Claywamo_, can you use https://minecraft.net/retrievename to check if your email is linked to any usernames
#3496 [21:58] <Seeker> ok i will one second
#3497 [21:59] <Bell> Lebyo: Indeed. Did you download the MSI installer or the standalone executable!
#3498 [21:59] <Bell> s/!/?/
#3499 [21:59] <ExtremeBot> Bell meant to say: Lebyo: Indeed. Did you download the MSI installer or the standalone executable?
#3500 [21:59] <Lebyo> Bell: MSI Installer would create a shortcut?
#3501 [22:00] <Claywamo_> ok webrosc i did what you said lemme check my email
#3502 [22:00] <Bell> Lebyo: It would have a little installation wizard when run and usually requires admin permissions.
#3503 [22:00] <Seeker> https://gyazo.com/e3defef44b42b12c82a3ebfd6436f8d5 That's the link to my crash log :/
#3504 [22:00] <webrosc> Seeker, go to options, graphics settings and set VBO and VSync to on
#3505 [22:00] <Lebyo> Bell: I must have done the standalone then... You know my OS is Win7, right?
#3506 [22:00] <Seeker> options where
#3507 [22:01] <webrosc> Seeker, minecrafts options
#3508 [22:01] <Seeker> but mincraft can't launch though xD
#3509 [22:01] <webrosc> Seeker, you can click play, and get the main menu right
#3510 [22:01] <Andrio> Seeker, from that log, it looks like it dod.
#3511 [22:01] <Seeker> ok she's gonna try what you said
#3512 [22:02] <Andrio> did*
#3513 [22:02] <Claywamo_> i just tried to make a majoring acccount with my email for my mc account to see if it would say email in use and it let me make the account, what is going on!
#3514 [22:02] <Bell> Lebyo: Indeed, Windows is a POS sometimes haha. Have you tried deleting your Minecraft data folder?
#3515 [22:02] <Claywamo_> an the email is not linked
#3516 [22:02] <Bell> Andrio: What's the Absol factoid for deleting the .minecraft folder?
#3517 [22:02] <webrosc> Claywamo_, sounds like your account may've been compromised then, you will have to contact Mojang to sort it
#3518 [22:02] <Seeker> she's tryin
#3519 [22:02] <webrosc> ??> Claywamo_ mojang/email
#3520 [22:02] <Absol> Claywamo_: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#3521 [22:03] <Seeker> It worked!
#3522 [22:03] <Absol> Claywamo_: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#3523 [22:03] <Claywamo_> how would i contact them
#3524 [22:03] <Seeker> You're magic!
#3525 [22:03] <Seeker> Thanks!
#3526 [22:03] <Claywamo_> tthanks absol
#3527 [22:03] <Bell> Seeker: In here, we're all magicians ;)
#3528 [22:03] <Andrio> Bell: win/reinst ,mac/reinst or linux/reinst.
#3529 [22:03] * webrosc tips Absols hat
#3529 [22:03] <Seeker> XD
#3530 [22:03] <Bell> Andrio: Thanks
#3531 [22:03] <Andrio> Haha
#3532 [22:03] <Andrio> ??> Bell index
#3533 [22:03] <Absol> Bell: See https://cp.ae97.net/factoid for the Absol Database System
#3534 [22:03] <Bell> ??> Lebyo win/reinst
#3535 [22:03] <Absol> Lebyo: You may need to reinstall the locally installed files that Minecraft puts into place.
#3536 [22:03] * Akeza [Akeza@notlogged] has joined #minecrafthelp
#3537 [22:03] <Absol> Lebyo: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#3538 [22:03] <Lebyo> Bell: Lol. No, I was gonna try deleting it, but wasnt sure if the would delete the world data. honestly though, at this point I don't care, I just want it working again, so I'll try that.
#3539 [22:04] <Bell> Andrio: It's bookmarked somewhere on my browser. Don't want to look for it :p
#3540 [22:04] <Bell> Lebyo: Follow Absol's instructions, they'll save your worlds
#3541 [22:04] <Andrio> (I just type 'm')
#3542 [22:05] <Lebyo> Bell: Holy Crap!! There was 2.37 gigabytes of data in that folder!!!
#3543 [22:06] <Bell> Lebyo: If you've done modding in the past, that might be it. That, and worlds.
#3544 [22:06] <Lebyo> Bell: .... oops.... oh well...
#3545 [22:06] <Lebyo> Bell: looks like a fresh start! :) I'
#3546 [22:06] <Lebyo> llBell: * I'll go download now
#3547 [22:07] <Bell> Lebyo: That's the spirit! I did the same thing right before 1.9 came out. Deleted every world, started fresh.
#3548 [22:07] <Bell> Lebyo: You don't need to download anything if you still have the standalone launcher.
#3549 [22:07] <Bell> Just run the launcher, then it'll take care of itself.
#3550 [22:07] <Lebyo> Bell: I deleted that too.
#3551 [22:08] <Seeker> Alright bye y'all thanks :3
#3552 [22:08] <Bell> Lebyo: ¯\_(ツ)_/¯ Better safe than sorry!
#3553 [22:08] <Bell> Lebyo: Do you have admin permissions on your current computer?
#3554 [22:08] <Bell> If so, you're better off using the MSI installer from the get go.
#3555 [22:09] * DavidsVibes [DavidsVibes@notlogged] has joined #minecrafthelp
#3556 [22:09] * Akeza [Akeza@notlogged] has quit. (Quit: Web client closed)
#3557 [22:09] * wendell [wendell@notlogged] has joined #minecrafthelp
#3558 [22:09] <Lebyo> BellBell: ok, thanks
#3559 [22:10] * wendell [wendell@notlogged] has quit. (Client Quit)
#3560 [22:10] <DavidsVibes> Hello my minecraft says i have a outdated driver
#3561 [22:10] <Bell> DavidsVibes: Is it Pixel format not accelerated?
#3562 [22:10] <Claywamo_> I sent an email to majang if i even hear back from them its gonna take like 3 days
#3563 [22:11] <DavidsVibes> Yes, Bell.
#3564 [22:11] <Claywamo_> I was a donor on many servers and spent hours on servers like sky block.net why does this have to happen to me
#3565 [22:11] <Bell> Claywamo_: Better to wait three days and get your account back than 3 hours and never get it back, no?
#3566 [22:11] <Bell> ??> DavidsVibes win/dxdiag
#3567 [22:11] <Absol> DavidsVibes: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3568 [22:11] <Bell> DavidsVibes: Follow Absol's instructions, please
#3569 [22:12] <Claywamo_> If i even get it back bell
#3570 [22:12] <DavidsVibes> I already did that.
#3571 [22:12] <Bell> Claywamo_: Better to see the glass as half full, mate :)
#3572 [22:12] <Bell> DavidsVibes: May I have the log file, please?
#3573 [22:12] * Stars [Stars@notlogged] has joined #minecrafthelp
#3574 [22:12] <DavidsVibes> http://paste.ubuntu.com/15355118/
#3575 [22:12] <Bell> DavidsVibes: Thanks, one moment
#3576 [22:13] <Lebyo> Uuh, It didn't do anything... was I not supposed to hit repeair?
#3577 [22:13] <Lebyo> Bell: ^^
#3578 [22:14] <Bell> Lebyo: That means you had the installation. Try uninstalling Minecraft from Programs and Features, then re-run it
#3579 [22:14] <Lebyo> Bell: kk
#3580 [22:15] <Andrio> DavidsVibes, use the .msi from http://minecraft.net/download if you aren't already.
#3581 [22:15] * david_ [david_@notlogged] has joined #minecrafthelp
#3582 [22:15] <Stars> My mouse doesn't have any problem with twitch and any typing but when I go to play minecraft it will work for a sec and then I can't destroy blocks, then it slows like I'm zooming up in optifine, what do I do?
#3583 [22:15] <DavidsVibes> Alright
#3584 [22:16] <Lebyo> Bell: k it's installing now
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#3586 [22:16] * david_ [david_@notlogged] has joined #minecrafthelp
#3587 [22:17] <Bell> DavidsVibes: Try this. https://downloadcenter.intel.com/download/24971/Intel-HD-Graphics-Driver-for-Windows-7-8-64-bit?product=81502
#3588 [22:17] <Claywamo_> is anyone else having the same issue as me
#3589 [22:18] <Claywamo_> my account bitterly does not exist anymore
#3590 [22:18] <Bell> Claywamo_: There's nothing else you can do but wait. :)
#3591 [22:18] * Claywamo_ [Claywamo_@notlogged] has quit. (Quit: Web client closed)
#3592 [22:18] <DavidsVibes> Thank you
#3593 [22:18] <Bell> Oh okay then >_>
#3594 [22:18] <Bell> DavidsVibes: It may require you to restart your computer. After you do so, feel free to reconnect to us :
#3595 [22:19] <Bell> s/:/:)/
#3596 [22:19] <ExtremeBot> Bell meant to say: DavidsVibes:) It may require you to restart your computer. After you do so, feel free to reconnect to us :
#3597 [22:19] <Bell> ...GDI ExtremeBot :p
#3598 [22:19] <Andrio> :)
#3599 [22:19] <Lebyo> ugh! It didn't work.
#3600 [22:19] * yessia [yessia@notlogged] has joined #minecrafthelp
#3601 [22:20] <DavidsVibes> Oh wait it works for the .msi version
#3602 [22:20] <Bell> Andrio: I'm going to bed after helping these last two. Have fun on your own :3
#3603 [22:20] <Lebyo> Bell: it didn't work :(
#3604 [22:20] <DavidsVibes> sorry for wasting your time D:
#3605 [22:20] <Andrio> ok.
#3606 [22:20] <Andrio> Night, Bell.
#3607 [22:20] <Bell> DavidsVibes: Problem solved?
#3608 [22:20] <DavidsVibes> Yup!
#3609 [22:20] <DavidsVibes> Thanks so much
#3610 [22:20] <Bell> Lebyo: Hmm, try deleting the .minecraft folder again and download the standalone?
#3611 [22:20] <Bell> DavidsVibes: Not a problem!
#3612 [22:20] <Lebyo> Bell: kk
#3613 [22:20] <Bell> Thanks for being patient with us
#3614 [22:20] * Galaxy_2Alex [Galaxy_2Alex@notlogged] has joined #minecrafthelp
#3615 [22:21] <Bell> Hey Galaxy_2Alex. LTNS
#3616 [22:21] <Omen> I like helping here but it often gets overwhelming. It really drains you of motivation when people are so hyped up about minecraft not working they rather rant than actually read what you say.
#3617 [22:22] <webrosc> Omen, welcome to customer service
#3618 [22:22] * MrGinger17 [MrGinger17@notlogged] has joined #minecrafthelp
#3619 [22:23] <yessia> how to open minecraft?this is my first time playing games is my laptop :(
#3620 [22:23] <david_> what to dowhith mincraft
#3621 [22:23] <yessia> idk
#3622 [22:23] <Bell> Omen: What the hell did you say? You like working here? How can you?! It gets so overwhelming! People get so hyped up about Minecraft not working that they rather rant than read what we say!
#3623 [22:23] <Bell> (Sarcasm implied)
#3624 [22:24] <david_> my minecraft is not loding
#3625 [22:24] <yessia> its say that my drive is out-of-date
#3626 [22:24] <Bell> david_: What's your issue?
#3627 [22:24] <Andrio> ah
#3628 [22:24] <david_> same
#3629 [22:24] <Lebyo> Bell: Gosh if I'm THAT annoying! :P lol
#3630 [22:24] <Andrio> ??> yessia win/DXDiag
#3631 [22:24] <yessia> how to solved it/
#3632 [22:24] <Absol> yessia: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3633 [22:24] <Bell> ??> david_ win/dxdiag
#3634 [22:24] <Absol> david_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3635 [22:12] <yessia> ok
#3636 [22:13] <Bell> david_, yessia: Follow Absol's instructions please
#3637 [22:13] <MrGinger17> I need help finding updated video card driver http://paste.ubuntu.com/15355198/
#3638 [22:13] * vote1maxwell [vote1maxwell@notlogged] has joined #minecrafthelp
#3639 [22:13] <Bell> Lebyo: :P Nah, you're one of the pleasures we rarely work with.
#3640 [22:14] <Lebyo> Bell: good, I try to be! ;)
#3641 [22:14] <Bell> Heh. How's it going with the standalone? Any different?
#3642 [22:14] * Stars [Stars@notlogged] has quit. (Ping timeout: 195 seconds)
#3643 [22:14] <Andrio> mm
#3644 [22:15] <Andrio> MrGinger17, there isn't a driver for that for Windows 7.
#3645 [22:15] <Bell> Andrio: You must be eating chocolate ice cream if you keep saying "Mm"
#3646 [22:15] <Andrio> and I'm not sure Minecraft can run on that.
#3647 [22:15] <Omen> Bell, one of my favorite to use here is scold/directions It's offensive enough it gives me some satisfaction.
#3648 [22:15] <david_> ther is some thing rong whit graphics drivers
#3649 [22:15] <Andrio> Mm...
#3650 [22:15] <Andrio> No
#3651 [22:16] <Andrio> We ran out of that.
#3652 [22:16] <Bell> Omen: Ah, the lovely scold keywords. Back when I memorised the entire list.
#3653 [22:16] <Lebyo> Bell: working on deleting the .minecraft folder again. slow goin to find it *rolls eyes*
#3654 [22:17] <david_> my minecraft is pissing me off
#3655 [22:17] <Absol> david_: Please keep it civil
#3656 [22:17] <david_> ok
#3657 [22:17] <Andrio> david_, did you follow the page Absol gave you?
#3658 [22:17] <Bell> Lebyo: Win+R > AppData > Roaming > .minecraft
#3659 [22:17] <Omen> %appdata%
#3660 [22:18] <Bell> Might as well keep the Roaming folder always open :p
#3661 [22:18] <yessia> i dont understand it,i just 11 years old ,i dizzy
#3662 [22:18] <Omen> ??> yessia scold/age
#3663 [22:18] <Absol> yessia: If you are under the age of 13 or have no idea how computers work, please get your parent or someone else who knows computers to assist you.
#3664 [22:18] <vote1maxwell> hey guys, i am trying to log into the game, with my daughter, but her account wouldnt work, reset password, bu still wont let me in, then when i went back to log into my account i wasnt able to log in, so reset my password as well, it all goes through and says that it is successful, but then seconds later when i go to log in, it say incorrect user name or password still, anyone else know of what to do or has the same
#3665 [22:18] <Lebyo> Bell: oh yeah! Thanks!
#3666 [22:18] <Bell> No problem :)
#3667 [22:19] <yessia> there is no one at home
#3668 [22:19] <Andrio> ??> vote1maxwell login/throttle
#3669 [22:19] <Absol> vote1maxwell: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#3670 [22:19] <Absol> vote1maxwell: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#3671 [22:19] <Bell> Ah crap, I was supposed to play some BO3 with friends tonight, but got caught up in this. Look what you made me do, Lebyo! :p
#3672 [22:20] <david_> it is still not working
#3673 [22:20] <Lebyo> Bell: gonna make a shortcut on the desktop
#3674 [22:20] <Andrio> ._.
#3675 [22:20] <Andrio> Let's try again.
#3676 [22:20] <Bell> Lebyo: Very smart.
#3677 [22:20] <MrGinger17> Andrio: what's the solution to no driver for Windows 7?
#3678 [22:20] * urielsalis hides
#3678 [22:20] <vote1maxwell> ok cheers absol, just crap my daughter goes back to her mums before that time is up
#3679 [22:20] <Andrio> david_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3680 [22:21] <Andrio> MrGinger17, preferably get a new PC.
#3681 [22:21] <Bell> ^
#3682 [22:21] <Andrio> It might run on an earlier version of Windows.
#3683 [22:22] <Bell> MrGinger17: If it's a laptop, get a new one. If it's a desktop, either read a manual and open it up, take it to a shop for upgrades, or get a new one.
#3684 [22:22] * david__ [david__@notlogged] has joined #minecrafthelp
#3685 [22:22] <MrGinger17> spectacular. thanks
#3686 [22:22] * david__ [david__@notlogged] has quit. (Client Quit)
#3687 [22:22] <Andrio> You're welcome...
#3688 [22:23] * MrGinger17 [MrGinger17@notlogged] has quit. (Quit: Web client closed)
#3689 [22:23] * Bell throws a freezer full of chocolate ice cream at Andrio
#3689 [22:24] <Andrio> :o
#3690 [22:24] <Bell> Gah why the hell do I have Kendji stick in my head
#3691 [22:24] <Lebyo> lol, this crappy $300 laptop has caused me more grief than it's worth! but it's mine, so I love it! :D
#3692 [22:24] <david_> dose it mater that i have a windose 10 computer
#3693 [22:24] <Bell> Lebyo: >literally me with my Black Friday laptop
#3694 [22:25] <Andrio> david_, does Minecraft work on that?
#3695 [22:25] <Andrio> Bell... what the heck do I do with this?
#3696 [22:25] <Andrio> Our freezer's already pretty full
#3697 [22:25] <david_> it did but not any more
#3698 [22:25] <Bell> Andrio: Mm... I dunno. Make room?
#3699 [22:25] <Andrio> mm
#3700 [22:26] <Lebyo> Bell: nooooo I'm gonna go make sure the newly downloaded mc isn't bockes
#3701 [22:26] <Lebyo> *blocked
#3702 [22:26] * webrosc runs in and takes some of Andrios icecream and runs back out
#3702 [22:26] <Andrio> david_, what happened there?
#3703 [22:27] <Omen> I find Black Friday electronics are the lowest quality item that had severe return problems so they marked it down and sold them off to get rid of the bad equipment.
#3704 [22:27] <Andrio> ...
#3705 [22:27] <Bell> webrosc: It's a magical freezer. Unlimited ice cream as long as someone plans to encase Andrio in bedrock blocks.
#3706 [22:27] <Andrio> Sorry, Bell.
#3707 [22:28] <Bell> Andrio: ?
#3708 [22:28] <Andrio> Well, that'd be a good place to hide.
#3709 [22:29] <Andrio> For panicking and getting annoyed.
#3710 [22:31] <Lebyo> Bell: It's gonna be a bit, my Kaspersky is updating... sit tight and stay cool! :P
#3711 [22:32] <Bell> Lebyo: In retrospect I should've told you to just disable Kaspersky the whole time... :p
#3712 [22:32] <Lebyo> Bell: no biggy. :)
#3713 [22:33] <webrosc> ??> Lebyo av/kaspersky
#3714 [22:33] <Absol> Lebyo: If you are using Kaspersky Internet Security and cannot connect to Mojang's servers, turn off Encrypted Connections Scan by following this guide: http://support.kaspersky.com/9927#block1
#3715 [22:34] * david_ [david_@notlogged] has quit. (Ping timeout: 195 seconds)
#3716 [22:34] <Bell> ^
#3717 [22:34] <Bell> webrosc coming in clutch.
#3718 [22:35] <webrosc> o.O
#3719 [22:35] <Lebyo> Oh, ok... yeah that was aroud the time I started having problems now that I think of it.... hold tight
#3720 [22:36] <yessia> yey now i can do it
#3721 [22:40] <yessia> how to do the last step,the very last step,someone help me
#3722 [22:41] <Andrio> Do you have a link to your report?
#3723 [22:42] <Lebyo> WOOOOOOOOOOOOOOOOOOOOOOOOH!!!!!!!!!!! WSOOOOOOOOOOOOOOOOOOOOOOOh!!!!! WOOP WOOP!!!!!!!!!!!!!!!!!!!! IT WORKED!!!!!!!!!!!!!!1 Dag nab that Kaspersky!!!!!!!!!!!!!!! Thanks for your help every one! especially Bell and webrosc!!!!!!!!!!!!!!!!!!!!!
#3724 [22:42] <yessia> link?
#3725 [22:42] * webrosc tips Bells hat
#3725 [22:42] <Bell> Lebyo: Heh, glad you're excited, don't get too worked up :)
#3726 [22:42] <Andrio> ok
#3727 [22:42] <Bell> webrosc: M'lady
#3728 [22:42] <Andrio> yessia, which part are you stuck at?
#3729 [22:43] <Bell> s/hat/fedora/
#3730 [22:43] <yessia> very last step
#3731 [22:43] <Lebyo> Bell: lol, you guys needs a raise! thanks again! bye
#3732 [22:43] * webrosc goes to make tea
#3732 [22:43] <Bell> Lebyo: If only we got paid :p See you around
#3733 [22:43] <yessia> copy URL at the image
#3734 [22:43] <webrosc> a raise from nothing would be nice :)
#3735 [22:44] <Andrio> mm
#3736 [22:44] <Andrio> yessia, select it and press Ctrl+C?
#3737 [22:44] <yessia> k i will try
#3738 [22:44] <Bell> webrosc: From nothing, wouldn't any raise technically be an infinite% raise in profits?
#3739 [22:45] * isaiah [isaiah@notlogged] has joined #minecrafthelp
#3740 [22:45] <Andrio> Technically you can't divide by zero...
#3741 [22:46] * Lebyo [Lebyo@notlogged] has quit. (Quit: Web client closed)
#3742 [22:46] <Andrio> Unless you're dealing with floating point math.
#3743 [22:46] <urielsalis> 10% raise of 0 = 0x110% = 0
#3744 [22:46] <isaiah> i cant play the mincraft demo
#3745 [22:46] <Bell> Since percent rise in profit is <newWage>/<oldWage>, and <any num > 0>/0 is infinity in floating point
#3746 [22:46] <Bell> Andrio: And that's my cue. Night
#3747 [22:46] <Andrio> Mm
#3748 [22:46] <Andrio> o/
#3749 [22:46] <Andrio> isaiah, what happens when you try?
#3750 [22:47] <isaiah> it keeps saying there is a problem
#3751 [22:47] <isaiah> and brings me to a fix it page
#3752 [22:48] <Andrio> What problem?
#3753 [22:48] <yessia> same like me
#3754 [22:48] <isaiah> i dont know
#3755 [22:49] <Andrio> ok... can you show me the fix-it page?
#3756 [22:49] <isaiah> um i can type the link
#3757 [22:49] <Andrio> You can
#3758 [22:49] <Andrio> You can copy and paste it...
#3759 [22:49] <isaiah> yes
#3760 [22:50] <yessia> andrio,when i go to paste.ubuntu.com what i need to do?
#3761 [22:50] <isaiah> http://hopper.minecraft.net/help/pixel-format-not-accelerated/
#3762 [22:50] <yessia> hah...isaiah same like me
#3763 [22:50] <Andrio> ok
#3764 [22:51] <isaiah> and i do have the ubuntu.com alredy paseted if you whant the link to that
#3765 [22:51] * marcos [marcos@notlogged] has joined #minecrafthelp
#3766 [22:51] <Andrio> isaiah, I need to see that, yeah.
#3767 [22:51] <isaiah> ok
#3768 [22:51] <yessia> andrio,what i need to do/i very dizzy
#3769 [22:51] <isaiah> http://paste.ubuntu.com/15353305/
#3770 [22:52] * marcos [marcos@notlogged] has quit. (Client Quit)
#3771 [22:52] <Andrio> yessia, do you know how to copy and paste text?
#3772 [22:52] <Andrio> isaiah, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#3773 [22:52] <yessia> i know
#3774 [22:52] <Andrio> ok
#3775 [22:52] * tehgooch [tehgooch@notlogged] has quit. (Quit: bye)
#3776 [22:52] <Andrio> yessia, I'm not sure how to say this, but there are pictures showing you what to do.
#3777 [22:53] <isaiah> what do i do
#3778 [22:53] <yessia> i have go to the same link as isaiah
#3779 [22:53] <yessia> there is i need to write poster
#3780 [22:53] <Andrio> Yeah
#3781 [22:53] <Andrio> isaiah, I just told you
#3782 [22:53] <yessia> syntax
#3783 [22:53] <yessia> and content
#3784 [22:53] <yessia> what i need to write/
#3785 [22:53] <yessia> ?
#3786 [22:53] <isaiah> i did the picture page and nothing got fixed
#3787 [22:54] <webrosc> yessia, name is your name, sytax just ignore, content is where the log goes
#3788 [22:54] <yessia> ok
#3789 [22:54] <Andrio> isaiah, downgrade to Windows 7, or use a newer PC.
#3790 [22:55] <isaiah> i cant downgrade and the the olny othe cumputer i have is a mac book
#3791 [22:56] <Andrio> isaiah, did your PC come with Windows 10?
#3792 [22:56] <yessia> oh,the content is the dxdiag?that i copy and i need to paste it there?
#3793 [22:56] <Andrio> yes.
#3794 [22:56] <webrosc> yessia, yes, thats what the guide tells you to do
#3795 [22:56] * ellie_5210 [ellie_5210@notlogged] has joined #minecrafthelp
#3796 [22:56] <isaiah> my dad put it on i do not know if it came that way
#3797 [22:56] * ellie_5210 [ellie_5210@notlogged] has quit. (Client Quit)
#3798 [22:56] <yessia> ohh,hehe sry make you dizzy too
#3799 [22:57] * Bill [Bill@notlogged] has joined #minecrafthelp
#3800 [22:57] <isaiah> i pasted the dxdiag do you whant the link
#3801 [22:57] <Andrio> isaiah, ah
#3802 [22:57] <Andrio> Might be worth talking to him about it then.
#3803 [22:57] <yessia> ok i finish then i paste
#3804 [22:58] <Bill> I tried loading a world and then it crashed saying there was a fatal error
#3805 [22:59] <isaiah> are you sure you cant help me
#3806 [23:01] * tehgooch [tehgooch@notlogged] has joined #minecrafthelp
#3807 [23:02] <isaiah> a is any one thare
#3808 [23:02] <Andrio> yessia, can you show me the link to the post?
#3809 [23:02] <Andrio> isaiah, I tried
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#3811 [23:03] <isaiah> ok then i will try to find a difrent computer
#3812 [23:03] <Andrio> Mm
#3813 [23:03] <Andrio> Minecraft might run on the MacBook.
#3814 [23:03] <isaiah> my dad has to fix the screen
#3815 [23:04] <Andrio> Oh
#3816 [23:04] <isaiah> i will just find another way i guess
#3817 [23:04] <isaiah> bye
#3818 [23:04] <isaiah> bye
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#3820 [23:05] <yessia> what is link?hehe
#3821 [23:07] <Andrio> The URL, as shown here: http://hopper.minecraft.net/media/cms_page_media/52/ubuntu-3_1_1_1.png
#3822 [23:07] <yessia> https://login.launchpad.net/+enter_token is this link?
#3823 [23:07] <Andrio> no.
#3824 [23:07] <Andrio> That's the wrong link.
#3825 [23:08] <yessia> so
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#3827 [23:10] <yessia> ohh,i need to check twice http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#3829 [23:11] <Andrio> mm
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#3831 [23:12] <Andrio> Your link should look like this though: http://paste.ubuntu.com/1234567
#3832 [23:12] <yessia> oh wait
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#3834 [23:15] <yessia> what is the content?
#3835 [23:16] <Andrio> Content?
#3836 [23:16] <yessia> what i need to fill in the content
#3837 [23:16] <Andrio> That's your DXDiag report.
#3838 [23:17] <Andrio> From Notepad
#3839 [23:17] <yessia> i have do it before
#3840 [23:18] <Andrio> OK, do you still have that page open?
#3841 [23:18] <Andrio> With your report posted there?
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#3843 [23:19] <yessia> i think not
#3844 [23:19] <yessia> i need to do it again?
#3845 [23:19] <Andrio> Well, unless you can find it in your browser history, you'll need to post it again
#3846 [23:19] <yessia> ok
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#3848 [23:20] <yessia> i have do it
#3849 [23:22] <yessia> what i need to do next
#3850 [23:22] <yessia> my link now is http://paste.ubuntu.com/15355551/
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#3853 [23:14] <yessia> andrio?
#3854 [23:15] <yessia> i give up,no more MINECRAFT
#3855 [23:16] <Andrio> I step away for three minutes...
#3856 [23:17] <Andrio> yessia, install this driver: https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-?product=81507
#3857 [23:18] <yessia> HOW TO DO IT......
#3858 [23:22] * sneezing_panda [sneezing_panda@notlogged] has quit. (Ping timeout: 186 seconds)
#3859 [23:23] <Andrio> Click the button labelled Win7Vista_151719.exe, then open the installer once it's finished downloading
#3860 [23:23] <yessia> FINISH
#3861 [23:23] <yessia> so,what again
#3862 [23:23] <Andrio> Finish?
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#3864 [23:25] <yessia> after got downloaded what need to do
#3865 [23:25] <Andrio> Open it...
#3866 [23:26] <yessia> and.....
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#3868 [23:27] <Andrio> Follow its instructions from there.
#3869 [23:27] <yessia> ok
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#3871 [23:38] <yessia> i have do anything that the intruction says
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#3876 [23:41] <yessia> andrio
#3877 [23:42] <Renkotsu> Hey can anyone help me out? Whenever I play Minecraft the game's world generation spazzes out and flashes a ton of different things
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#3879 [23:42] <yessia> after do all the instructions says what will happens
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#3884 [23:47] <JABUDAH> DOES ANYONE KNOW HOW TO UPDATE MY GRAPHICS CARD DRIVER, I HAVE WINDOWS TEN BUT INTEL DOES NOT HAVE AN UPDATE FOR IT. http://paste.ubuntu.com/15355652/
#3885 [23:48] <webrosc> JABUDAH, your dxdiag log is incomplete
#3886 [23:48] <gigipat95> ok so my boyfriend is playing mc on his pc in 1.9 and he has no sound whatsoever. the computer doesnt recognize that minecraft isnt even open. what can he do
#3887 [23:49] <Andrio> gigipat95, you mean the volume mixer?
#3888 [23:50] <gigipat95> yes the volume mixer doesnt show minecraft
#3889 [23:50] <gigipat95> what can we do so it shows its open
#3890 [23:50] <Andrio> Get it to play sound.
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#3892 [23:50] <Andrio> ??> gigipat95 launcher/log
#3893 [23:50] <Absol> gigipat95: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#3894 [23:50] <Absol> gigipat95: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3895 [23:50] <Andrio> ??> gigipat95 launcher/open
#3896 [23:50] <Absol> gigipat95: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#3897 [23:51] <gigipat95> he is on a different computer
#3898 [23:51] <Andrio> Yeah
#3899 [23:51] <Andrio> Is that a problem?
#3900 [23:52] <JABUDAH> OK , i THINK THIS IS IT NOW? http://paste.ubuntu.com/15355683/
#3901 [23:52] <gigipat95> oh he got the sound working again by re-launching
#3902 [23:52] <gigipat95> thank you tho
#3903 [23:52] <webrosc> JABUDAH, yes. but Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#3904 [23:52] * gigipat95 [gigipat95@notlogged] has quit. (Quit: Web client closed)
#3905 [23:53] <JABUDAH> WILL MINECRAFT EVER BE UPGRADED TO WINDOWS 10
#3906 [23:53] <JABUDAH> ?
#3907 [23:53] <Andrio> Please stop shouting
#3908 [23:53] <webrosc> JABUDAH, its not a minecraft issue, but the fact you upgraded an older compiuter to windows 10
#3909 [23:53] <webrosc> your computer is too old for windows 10
#3910 [23:54] <JABUDAH> CAN I GO BACK?
#3911 [23:55] <webrosc> JABUDAH, first you turn caps lock od
#3912 [23:55] <webrosc> off*
#3913 [23:55] <JABUDAH> OR DO I HAVE TO BUY WINDOWS 7
#3914 [23:55] <JABUDAH> lol
#3915 [23:55] <webrosc> when did you update to windows 10?
#3916 [23:56] <JABUDAH> i have tried to go back through restore and such but doesnt let me. I then tried to copy drive from another laptop but drivers were wrong and it would not work
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#3919 [23:57] <webrosc> you can't just copy drivers from one machine
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#3921 [23:57] <JABUDAH> if i bought windows 7 would it work?
#3922 [23:57] <webrosc> if you can't use the restore feature, then you will have to do a full install from a windows disk
#3923 [23:59] <JABUDAH> so i can reinstall from disk if I buy it new, anyone know where the cheapest to buy is?