#MinecraftHelp > 2016-04-26
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#2 [00:08] <Maribel> Im not going to do it but i was wondering out of curiosity. If i happened to have a problem with the downloaded version of minecraft is it possible to get a trade in for a disc version?
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#7 [00:35] <EliasP> I have tried to change my name Butter now i can, t Join on a server
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#10 [00:52] <Nathan_> Hey
#11 [00:53] <Nathan_> All my server that I had in the server lis are gone the ips and name
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#34 [03:26] <Meow> I just downloaded minecraft (payed for it) and when I click on my desktops shortcut it takes my to a screen with has a play button in the middle at the bottom ( of the screen) , when I click play it closes it and it comes up with a thing thats says mojang then go back to the first screen in a loop
#35 [03:26] <Andrio> ??> Meow launcher/game-output
#36 [03:26] <Absol> Meow: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#37 [03:26] <Absol> Meow: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#38 [03:27] <Meow> do you have any tips on why this isn't working??
#39 [03:29] <Andrio> What part isn't working?
#40 [03:30] <Meow> when it lauchs right before the minecraft menu it glitchs out the begining page
#41 [03:32] <Andrio> Did you hear what Absol said?
#42 [03:32] <Meow> #dogdey
#43 [03:33] <Meow> we aren't going to give out our info
#44 [03:34] <Andrio> What info? The most sensitive info in the game log would be your Windows profile name.
#45 [03:34] <Meow> the profile name gives info away!
#46 [03:35] <Andrio> It's not important anyway; you can redact it.
#47 [03:35] <Andrio> As long as it doesn't have symbols like '!' in it
#48 [03:36] <Meow> the other guy wanted the info log screen for his link
#49 [03:37] <Andrio> You were in here before?
#50 [03:37] <Meow> no 5 mins ago one guy wanted info
#51 [03:37] <Andrio> Oh.
#52 [03:37] <Andrio> Absol is a bot.
#53 [03:37] <Meow> 0_o
#54 [03:38] <Andrio> He also has operator status, as signifed by the '@'.
#55 [03:38] <Meow> r u a bot
#56 [03:38] <Andrio> No.
#57 [03:38] <Meow> prove it
#58 [03:39] <Andrio> Hm... how would you propose I do that?
#59 [03:39] <Meow> okay then
#60 [03:39] <Meow> so do you no how to help us??
#61 [03:39] <Andrio> Anyway, I'm not going to force you to do anything
#62 [03:39] <Andrio> I know how to start.
#63 [03:40] <Meow> start what?
#64 [03:40] <Andrio> I need to see the game log to find out why Minecraft crashed.
#65 [03:40] <Meow> what screen is that
#66 [03:40] <Meow> ?
#67 [03:40] <Andrio> From the launcher?
#68 [03:40] <rymate1234> ??> Meow launcher/game-output
#69 [03:40] <Absol> Meow: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#70 [03:40] <Absol> Meow: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#72 [03:41] <Meow> you guys aren't helping you just want info you scammers
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#74 [03:42] <rymate1234> Meow, if that's what you think then unfortunately we can't help you
#75 [03:42] <Andrio> Well, Absol is generally better at speaking than I am
#76 [03:42] <Andrio> ??> Meow scold/reverse-trolling
#77 [03:42] <Absol> Meow: This is a community of people volunteering their time to offer technical support for a game which they enjoy, and wish to help others to be able to enjoy. We are here to help. We are not here to fool you or waste your time.
#78 [03:42] <Absol> Meow: We offer the best advice we have. Nothing other than experience is forcing us to offer any specific solutions; and nothing is forcing you to follow our advice if you don't like it.
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#80 [03:42] <Meow> then plz help us
#81 [03:42] <rymate1234> Meow, there's many different ways the game can crash, and the game output is one of they ways we can narrow down the cause of the crash
#82 [03:43] <Meow> there the info
#83 [03:43] <Meow> Completely ignored arguments: [--nativeLauncherVersion, 301] [20:27:27] [Client thread/INFO]: Setting user: Gold567plays [20:27:30] [Client thread/INFO]: LWJGL Version: 2.9.4 [20:27:30] [Client thread/INFO]: Reloading ResourceManager: Default [20:27:32] [Sound Library Loader/INFO]: Starting up SoundSystem... [20:27:32] [Thread-5/INFO]: Initializing LWJGL OpenAL [20:27:32] [Thread-5/INFO]: (The LWJGL binding of OpenAL. For more inform
#84 [03:44] <Andrio> You can't paste that here.
#85 [03:44] <Andrio> ??> Meow launcher/crash-log
#86 [03:44] <Absol> Meow: We need to see your crash log, which appears after a crash.
#87 [03:44] <Absol> Meow: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#88 [03:44] <Andrio> ...wrong one, but still relevant
#89 [03:44] <Meow> it doesn't crash it just glitchs back to the play button
#90 [03:44] <Meow> with that info
#91 [03:45] <Andrio> Still, the game log will have clues.
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#93 [03:45] <Meow> goodbye thanks for nothing :)
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#95 [03:46] <Andrio> You're welcome.
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#97 [03:57] <Nicolas_2003> Hey. i Need help. My friend has a problem. (He doesen't know english so i'll speak for him). When he is trying to connect any server, minecraft tells him java.lang.NullPointerException: group . We played yesterday and it worked just fine. can anyone please help?
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#100 [03:59] <Guest16835> Not sure if there is a Scrolls help irc, but this is where the link sent me from the site. I can't figure out how to adjust the screen resolution in Scrolls, first time playing and I don't see any option. The window is larger than the screen I'm using, and it extends below. I don't see a way to resize it
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#114 [05:11] <Ananasjuhxtijger> hello, i have mc. but
#115 [05:12] <Ananasjuhxtijger> if im starting him he says this: ---- Minecraft Crash Report ---- // Would you like a cupcake? Time: 4/26/16 1:06 PM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247)
#116 [05:12] <Ananasjuhxtijger> how can i fix this?
#117 [05:13] <Ananasjuhxtijger> and i dont have an hacked or stolen or lost account i buyed it on my own..
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#119 [05:13] <Ananasjuhxtijger> how can i fix this because its really weird.
#120 [05:15] <Andrio> ??> Ananasjuhxtijger win/DXDiag
#121 [05:15] <Absol> Ananasjuhxtijger: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#122 [05:15] <Ananasjuhxtijger> thanks.
#123 [05:15] <Ananasjuhxtijger> but i already did that absol
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#125 [05:16] <Ananasjuhxtijger> so its really weird that his doing this. i already did that dxdiag
#126 [05:17] <Andrio> May I see the link to your post?
#127 [05:17] <Ananasjuhxtijger> http://paste.ubuntu.com/16061376/ here u are.
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#129 [05:18] <Andrio> Ananasjuhxtijger, I'm afraid your video controller is not supported on Windows 8. You'll need to downgrade to Windows 7 or use a newer PC.
#130 [05:19] <Ananasjuhxtijger> ow. ;(
#131 [05:19] <Andrio> Mm
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#133 [05:19] <Ananasjuhxtijger> idk how to do that because im on my grandpa's computer.
#134 [05:21] <Ananasjuhxtijger> ok then im going..
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#137 [05:25] <Otmas> When I try to join a Singleplayer or Multiplayer game, it crashes, and displays the error: EXCEPTION_ACCESS_VIOLATION and the message: Failed to write core dump. Minidumps are not enabled by default on client versions of Windows.
#138 [05:25] <Andrio> ??> Otmas launcher/crash-log
#139 [05:25] <Absol> Otmas: We need to see your crash log, which appears after a crash.
#140 [05:25] <Absol> Otmas: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#141 [05:27] <Otmas> http://paste.ubuntu.com/16061478/
#142 [05:28] <Andrio> Otmas, see http://www.minecraftforum.net/forums/support/unmodified-minecraft-client/2627432-1-9-faqs-read-before-posting#2.
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#146 [05:32] <Otmas> Thanks for the help!
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#154 [06:09] <QuintixHD> Hello, everytime I try to connect to my friends server or my own private one, I get disconnected and then comes a page where it says something with a problem on somekind of game output page. I dont understand it at all.
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#158 [06:17] <Xioan> hey um
#159 [06:17] <Xioan> im trying to make a spawn in the sky but
#160 [06:18] <Xioan> idk how to place it above the sky limit
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#162 [06:20] <prabal276> guys; help me i get a pixel format not accelerated error
#163 [06:21] <prabal276> here is my Dxdiag info : http://paste.ubuntu.com/16061891/
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#165 [06:22] <prabal276> please help friends
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#168 [06:24] <prabal276> guys?
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#170 [06:25] <kungfutuber> Hi, am currently having issues with the new glow update for 1.9, I have standard vanilla and all my graphics drivers are up to date. does anyone have any other suggestions?
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#176 [06:30] <_callofbeauty_> my minecraft crashed
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#183 [06:41] <kungfutuber> I dont mind waiting, but anyone who's just logged in able to help with the new glow update?
#184 [06:41] <kungfutuber> getting a black screen
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#196 [06:56] <achi> 12
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#209 [07:23] <Maagu999> hsd08s
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#212 [07:25] <gozmalagh9> the game crash after i klick play.
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#215 [07:27] <Andrio> ??> gozmalagh9 launcher/crash-log
#216 [07:27] <Absol> gozmalagh9: We need to see your crash log, which appears after a crash.
#217 [07:27] <Absol> gozmalagh9: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#226 [07:36] <kungfutuber> ?
#227 [07:38] <kungfutuber> anyone who's just logged in able to assist?
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#234 [07:42] <kungfutuber> I will return later then
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#239 [07:46] <Zmaster_1998> Hello, Is it possible if i could have some help i own a server and it has recently crashed and i cant find out why http://pastebin.com/LWGsQ3CW
#240 [07:46] <GreyVulpine> May have better luck asking in #bukkit
#241 [07:47] <Zmaster_1998> Alrighty I'll ask there
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#251 [08:04] <marvai9711> I have problems with starting minecraft, all it says "it looks like the game has crashed, Sorry for the inconveience" what should I do?
#252 [08:05] <Qball> crash log?
#253 [08:05] <marvai9711> http://paste.ubuntu.com/16062808/
#254 [08:05] <marvai9711> is that it?
#255 [08:06] <marvai9711> pixel format not accelerated it says
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#261 [08:08] <Murre> I need help with starting minecraft, Pixelformat not accelerated? How does one fix it :)?
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#263 [08:10] <alik> Mobs not spawning in my mob grinder in single player.
#264 [08:10] <alik> can someone helpo?
#265 [08:11] <alik> Im in normal mode,l 1.9.2,
#266 [08:15] <CubeTheThird> alik, you should ask on the minecraft forums about that
#267 [08:16] <alik> why?
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#270 [08:19] <alik> Mobs not spawning in my mob grinder in single player. but they do in my rented server, using the same client, i think this is technical
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#273 [08:21] <DnkMemes> My payment info is correct and it says its incorrect
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#275 [08:22] <alik_> Minecraft forums are a bunch zombies
#276 [08:22] <GreyVulpine> DnkMemes - Not much we can tell you here. Nobody here works for Mojang, nor has access to the payment system. Try another payment method, or try using paypal?
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#280 [08:26] <alik_> After clean install, of OS and Minecraft, Mobs are not spawning in my mob grinder, but do in my rented server using same client, all i ask is someone to tell me if this is normal in 1.9.2 ?
#281 [08:26] <alik_> yes/no
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#285 [08:27] <GreyVulpine> Is it "Normal"? Depends on your definition of normal. Can it happen? Yes. Is there usually a reason why it happens? Yes.
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#288 [08:27] <GreyVulpine> It's not a technical issue with minecraft.
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#290 [08:28] <alik_> you are too far up your ass GreyVulpine
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#293 [08:28] <GreyVulpine> Right then, off you go
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#303 [08:49] <iPaky> Hello, can I get some help?
#304 [08:51] <BuL> I have problems with the graphic. The graphic is bad and mostly black. I reinstalled Minecraft und Java, but nothing changed...
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#309 [09:02] <BuL>
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#311 [09:10] <Gorons> http://paste.ubuntu.com/16063517/
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#314 [09:13] <BuL>
#315 [09:13] <BuL>
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#318 [09:21] <XxStazzxX> my game is crashing as soon as i try playing it
#319 [09:22] <XxStazzxX> this is what it is giving me
#320 [09:22] <XxStazzxX> A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ff961cc8a9c, pid=3776, tid=9448 # # JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18) # Java VM: Java HotSpot(TM) 64-Bit Server VM (25.25-b02 mixed mode windows-amd64 compressed oops) # Problematic frame: # C [ig8icd64.dll+0x638a9c] # # Failed to write core dump. Minidumps are n
#321 [09:22] <Andrio> XxStazzxX, see http://www.minecraftforum.net/forums/support/unmodified-minecraft-client/2627432-1-9-faqs-read-before-posting#2.
#322 [09:22] <Chromaryu> XxStazzxX: Turn VBOs and Vsync On.
#323 [09:22] <Chromaryu> nvm
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#329 [09:31] <XxStazzxX> ok i turned on vbos and it is not working for now thank you for that link it really helped
#330 [09:31] <Andrio> Would you like to rephrase that?
#331 [09:32] <Chromaryu> lol
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#333 [09:34] <victoria> I can't run minecraft
#334 [09:35] <victoria> this is my DxDiag- http://paste.ubuntu.com/16063654/
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#336 [09:40] <Andrio> victoria, install win64_153342.exe from https://downloadcenter.intel.com/download/25698/Intel-Graphics-Driver-for-Windows-7-and-8-1-and-Windows-10-15-33-?product=81499.
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#344 [09:55] <desperatecrafter> I need help; during world load my world chrashes and this shows up: java.lang.illegalstateexception failed to create a child event loop.
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#363 [10:22] <Zavpex> every time i try to join a server it says Java.NullPointerException: group
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#369 [10:38] <Joeyv> My daughter's Minecraft game has crashed she cannot log on what can I do
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#372 [10:40] <byFani> I need help with Minecraft
#373 [10:40] <byFani> Please help my Minecraft is crashing
#374 [10:41] <byFani> My Minecraft is crashing
#375 [10:41] <Chromaryu> ?? ask
#376 [10:41] <Absol> ask: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#377 [10:41] <Absol> ask: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
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#379 [10:42] <byFani> Can someone speak German?I can't english very good
#380 [10:43] <Joeyv> My daughter's Minecraft is crashing if I uninstall and reinstall will she lose all the progress
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#405 [11:08] <mastergames102> I NEED HELP
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#411 [11:10] <mastergames102> I NEED HELP#
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#415 [11:11] <mastergames102> I NEED HELP
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#419 [11:14] <mastergames102> 16065166
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#423 [11:22] <TronClash> buenas tardes
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#426 [11:25] <GERSAALMINK> mijn minecraft gaat niet open
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#431 [11:27] <vvlove> help
#432 [11:27] <vvlove> i need help
#433 [11:28] <vvlove> okay well i just got my mac and i got minecraft when i try to place with right or left sick it will NOT work and its just bothering me
#434 [11:28] <vvlove> click
#435 [11:28] <vvlove> so pls help me
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#446 [11:43] <PolarG> My minecraft is laggy and crashing ever since I updated my java to the latest version
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#460 [12:02] * JustCallMeh_Epic [JustCallMeh_Epic@notlogged] has joined #minecrafthelp
#461 [12:03] <JustCallMeh_Epic> What is the process to get assistance to access an account in which it's email has been deleted and unable to be recovered...?
#462 [12:03] <JustCallMeh_Epic> It is an original mc account before the login with your email was a thing
#463 [12:03] <CubeTheThird> JustCallMeh_Epic, you have to contact Mojang
#464 [12:04] <CubeTheThird> ??> JustCallMeh_Epic mojang/email
#465 [12:04] <Absol> JustCallMeh_Epic: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#466 [12:04] <Absol> JustCallMeh_Epic: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#467 [12:04] <JustCallMeh_Epic> Thank you two, I will take a look at them now. :)
#468 [12:05] <JustCallMeh_Epic> When it says "Your Name", are they talking about your In-game name or your first/last name>
#469 [12:05] <JustCallMeh_Epic> ?
#470 [12:05] <CubeTheThird> JustCallMeh_Epic, your actual name
#471 [12:05] <JustCallMeh_Epic> Okay
#472 [12:06] <JustCallMeh_Epic> How does one get a transaction ID, I haven't used this account since I bought it when Modded Minecraft (Tekkit) was released...haha
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#475 [12:07] <CubeTheThird> JustCallMeh_Epic, what method of payment did you use?
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#477 [12:08] <JustCallMeh_Epic> Paypal (my credit card) and I no longer have access to Paypal due to a dispute
#478 [12:08] <JustCallMeh_Epic> a dispute that went south...
#479 [12:09] <CubeTheThird> JustCallMeh_Epic, then you'd have to contact paypal to try recovering the ID
#480 [12:09] <CubeTheThird> JustCallMeh_Epic, unless you have the confirmation email from the purchase
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#483 [12:13] <JustCallMeh_Epic> attempting to call paypal now
#484 [12:13] <JustCallMeh_Epic> attempting to call paypal now
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#490 [12:20] <Joeyv> If you reinstall Minecraft due to a crash will you lose your progress
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#493 [12:21] <adammcdon9> hey
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#495 [12:21] <JustCallMeh_Epic> Thanks for you help guys...! :)
#496 [12:22] <adammcdon9> I need help I cant remember my account login password and email as I have serveral accounts, all I know is the username can someone help?
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#500 [12:27] <mathias> http://paste.ubuntu.com/16067263/
#501 [12:29] <CubeTheThird> mathias, delete your game launcher, and install the newer .msi one from https://minecraft.net/download
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#505 [12:31] <JuampickoW> I need help with my account Minecraft, My e-mail is juampick487@gmail.com
#506 [12:31] <CubeTheThird> JuampickoW, what's the problem with it?
#507 [12:32] <JuampickoW> Some time ago stop playing with my account and now tells me that my account does not exist
#508 [12:32] <CubeTheThird> JuampickoW, what is your minecraft username?
#509 [12:32] <JuampickoW> JuampickoW
#510 [12:33] <CubeTheThird> JuampickoW, as far as I can tell your name is still registered. Are you unable to login to account.mojang.com/me ?
#511 [12:34] <JuampickoW> No
#512 [12:35] <CubeTheThird> JuampickoW, what does it tell you when you try?
#513 [12:35] <JuampickoW> I said to my e- mail or password is incorrect
#514 [12:35] <CubeTheThird> JuampickoW, have you tried resetting your password?
#515 [12:36] <JuampickoW> Yeah, but I never get the e- mail confirmation
#516 [12:36] <CubeTheThird> JuampickoW, then you will have to contact Mojang
#517 [12:36] <CubeTheThird> ??> JuampickoW mojang/email
#518 [12:36] <Absol> JuampickoW: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#519 [12:36] <Absol> JuampickoW: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#524 [12:46] <mathias> http://paste.ubuntu.com/16067263/
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#526 [12:47] <mathias> http://paste.ubuntu.com/16067263/ help
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#531 [12:48] <Miketgu> hi
#532 [12:49] <Drin7> http://paste.ubuntu.com/16067123/ trying to update Standard VGS Graphics Adapter for Windows 7. please help other i cannot install minecraft.
#533 [12:49] <Drin7> http://paste.ubuntu.com/16067123/ trying to update Standard VGS Graphics Adapter for Windows 7. please help other i cannot install minecraft.
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#536 [12:50] <Miketgu> Hey can someone help me
#537 [12:50] <Miketgu> anyone?
#538 [12:51] <CubeTheThird> Miketgu, with?
#539 [12:51] <Drin7> Pixel Format Not Accelerated is the problem
#540 [12:51] <Miketgu> I am opening my minecraft but when I start my world or any world it just closes by its self like crashes
#541 [12:51] <CubeTheThird> Drin7, one moment
#542 [12:51] <CubeTheThird> Miketgu, is there a crash report?
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#545 [12:52] <Drin7> Thanks
#546 [12:52] <CubeTheThird> Drin7, sorry but your computer does not meet the minimum requirements for the game
#547 [12:52] <Miketgu> well it is just saying that there was a fetal error
#548 [12:52] <CubeTheThird> Miketgu, ah ok. Are you able to access the game's video settings?
#549 [12:53] <Miketgu> yes
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#552 [12:53] <CubeTheThird> Miketgu, ok there, turn on the VBOs setting
#553 [12:53] <Miketgu> ok 1 sec
#554 [12:53] <Drin7> yeah, CubeTheThird, true it is an old one. is there a way to update the driver or i have to instal a new graphic card?
#555 [12:54] <Miketgu> i did
#556 [12:54] <CubeTheThird> Drin7, there are no drivers for your computer that will give the graphics card it currently has compatibility for the game
#557 [12:55] <CubeTheThird> Drin7, you could get a new card if you have a desktop, however a newer computer would be a better investment
#558 [12:55] <CubeTheThird> Miketgu, try the game now
#559 [12:55] <Miketgu> it is working now thank you alot
#560 [12:55] <CubeTheThird> awesome!
#561 [12:56] <Miketgu> ok see you later thanks alot
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#563 [12:57] <Drin7> CubeTheThird thanks a lot for your advice. You Rock! i am not good with computers, just trying to make my 7year old happy. any suggestion for a good computer to play minecraft>? what minimum features shoudl it have? Sorry if i sound too demanding, but you really helped?
#564 [12:58] * sneezing_panda_ [sneezing_panda_@notlogged] has joined #minecrafthelp
#565 [12:59] <CubeTheThird> Drin7, most computers these days (relatively new) are able to run the game. Would also depend on if you'd get a laptop or desktop. I might recommend you discuss it with someone at a computer store
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#569 [13:02] <Drin7> CubeTheThird thanks again. my current PC has a desktop. i will see first if i can buy a new graphic card. if not, a new computer will do.
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#571 [13:04] <Joeyv> My daughter's Minecraft game has crashed whenever she launches again she gets a crash logs what can I do if I reinstall will she lose all my progress
#572 [13:04] * urielsalis [urielsalis@notlogged] has joined #minecrafthelp
#573 [13:04] <CubeTheThird> Joeyv, copy the crash report onto http://paste.ubuntu.com and give the URL here.
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#576 [13:07] <CubeTheThird> joeyv_, copy the crash log onto http://paste.ubuntu.com and give the URL here.
#577 [13:08] <joeyv_> http://paste.ubuntu.com/16068604/
#578 [13:09] <CubeTheThird> joeyv_, ah ok I see the issue. In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
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#581 [13:10] <BALICEK> http://paste.ubuntu.com/16068632/
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#585 [13:11] <joeyv_> ok
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#588 [13:12] <CubeTheThird> joeyv_, there, open the resourcepacks folder
#589 [13:12] <joeyv_> ok
#590 [13:13] <GrandpaEd> Help recover worlds lost in reinstall
#591 [13:13] <CubeTheThird> joeyv_, in there you should see a file called something like "PureBDcraft 512x MC19.zip"
#592 [13:14] <CubeTheThird> joeyv_, delete that. It's a texture pack for the game, but it's too big for your computer to handle, which makes the game crash
#593 [13:14] <CubeTheThird> GrandpaEd, did you only reinstall the game, or did you erase or change computers?
#594 [13:14] <joeyv_> ok i deleted
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#596 [13:15] <CubeTheThird> joeyv_, ok. Now in the launcher try pressing Play. The game should work now
#597 [13:15] <GrandpaEd> Lost in reinstall
#598 [13:15] <CubeTheThird> GrandpaEd, In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
#599 [13:16] <joeyv_> It worked. Thanks alot. I really appreciate the help
#600 [13:16] <CubeTheThird> joeyv_, awesome! glad it worked!
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#602 [13:16] <joeyv_> my daughter is thrilled. bye
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#606 [13:19] <StealthAl21> hello?
#607 [13:19] <CubeTheThird> hello StealthAl21
#608 [13:20] <StealthAl21> Hello, i am having issues with logging onto my MC account through the minecraft launcher
#609 [13:20] <CubeTheThird> StealthAl21, what issues exactly?
#610 [13:20] <StealthAl21> well
#611 [13:20] <StealthAl21> give me a sec
#612 [13:20] <StealthAl21> let me
#613 [13:21] <StealthAl21> It says
#614 [13:21] * BrodyTroll12 [BrodyTroll12@notlogged] has joined #minecrafthelp
#615 [13:21] <StealthAl21> "Sorry, but we couldnt connect to our servers. Please make sure you are online and that Minecraft is not blocked".
#616 [13:22] <CubeTheThird> StealthAl21, what anti-virus and firewall software do you have?
#617 [13:22] <StealthAl21> and at the bottom it says (IOexception: Invalid keystore format)
#618 [13:22] <StealthAl21> i have macafee
#619 [13:22] <StealthAl21> and i already checked the firewall and its on for minecraft
#620 [13:22] <CubeTheThird> StealthAl21, ah. Mcafee is pretty bad, and is known to cause all sorts of connection issues including that one. The only solution we know of is to remove mcafee
#621 [13:23] <StealthAl21> yesterday i was on the Dalek Mod server and then suddenely my laptop restarts itself for no reason and when i try to launch the MC launcher
#622 [13:23] <StealthAl21> i get a load of text on the Log
#623 [13:23] <StealthAl21> um about that
#624 [13:23] <StealthAl21> i still have like 280+ days till my subscription is over so
#625 [13:23] <StealthAl21> yeah
#626 [13:24] <CubeTheThird> StealthAl21, well I can have you try doing a malware scan, but I don't know that it will make a difference
#627 [13:24] <CubeTheThird> ??> StealthAl21 av/adwcleaner
#628 [13:24] <Absol> StealthAl21: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#629 [13:24] <Absol> StealthAl21: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#630 [13:24] <StealthAl21> kk thanks
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#632 [13:25] <StealthAl21> before hand before i logged out to see if made adifference, when i tried joining the modpack server, it said the authenitcation servers are currently undermaintance
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#635 [13:25] <StealthAl21> this doesnt require payment right?
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#637 [13:26] <StealthAl21> is bit defender good for a anti virus?
#638 [13:28] <StealthAl21> what i dont understand is that, i also use Steam and i have games such as TF2 etc. why isnt that affected?
#639 [13:30] <CubeTheThird> StealthAl21, bitdefender is a reputable anti-virus yes
#640 [13:30] <CubeTheThird> StealthAl21, and the issue may have to do with minecraft using java. We don't know for certain
#641 [13:31] <StealthAl21> thank you cube
#642 [13:31] <StealthAl21> kk
#643 [13:31] <StealthAl21> right after the scans, i will let u know if any problems will spike up
#644 [13:31] <StealthAl21> this may take a while...
#645 [13:32] <StealthAl21> i'll be back
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#653 [13:47] <StealthAl21> Hello?
#654 [13:47] <Kenny> Hello, i recently updated my intel drivers and for some reason minecraft now has a terrible text glitch
#655 [13:47] <StealthAl21> i got a log back from AdwCleaner, any admin want to see?
#656 [13:47] <StealthAl21> Cube?
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#659 [13:49] <Kenny> Hello, I recently updated my intel drivers and for some reason there is a horrible glitch that makes all the minecraft text to be jumbled and unreadable
#660 [13:49] <StealthAl21> I am stil having the same issues..
#661 [13:49] * nycolas227 [nycolas227@notlogged] has joined #minecrafthelp
#662 [13:50] <Kenny> you have the problem as well?
#663 [13:50] <StealthAl21> nope
#664 [13:50] <StealthAl21> different#
#665 [13:50] <StealthAl21> its internet problems or something in that area
#666 [13:51] <Kenny> the internet is fine, it seems that somehow mincraft became corrupted
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#670 [13:52] <StealthAl21> Hello?
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#673 [13:56] <StealthAl21> Any one?
#674 [13:56] <Lereox_YT> Hello I will change my Name to Lereox but the Name is allready to a other people I will chat with him and will quest I can have the name but I have no conection to the player :(
#675 [13:57] <Lereox_YT> sorry for my Bad English I come out Germany
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#680 [14:00] <Blu_> My minecraft is not launching because it says, pixel format not accelerated
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#685 [14:05] <CubeTheThird> Blu_, do you have a dxdiag report?
#686 [14:05] * JoLoogoh76 [JoLoogoh76@notlogged] has joined #minecrafthelp
#687 [14:06] <JoLoogoh76> hbh
#688 [14:06] <JoLoogoh76> it will not allow me to purchase with my credit card , i get an error message every time and I have cleared with my bank already
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#692 [14:12] <CubeTheThird> JoLoogoh76, what error message do you get?
#693 [14:13] <JoLoogoh76> An error occurred while placing order, please verify credit card info and try again
#694 [14:14] <CubeTheThird> JoLoogoh76, hmm. Could you try using a different web browser, or try purchasing on a different device?
#695 [14:14] <JoLoogoh76> I haven't tried a different browser but I did try a different device and it didn't work
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#697 [14:15] <david_> nece da mi radi
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#700 [14:16] <Reddo> How do I make a Villager trade a spawn egg with custom trades?
#701 [14:19] <Reddo> Is anyone there to help???
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#704 [14:22] <Evan__> Currently i can only play the demo version of the game. Ive migrated everything and it sasy i can play but i cant
#705 [14:24] <tyteen4a03> ??> Evan__ account/bug/demo
#706 [14:24] <Absol> Evan__: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
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#708 [14:26] <Evan___> I cant play the full game and i can only play the demo
#709 [14:27] <Evan___> I have migrated my account but i still cant play what is happening?
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#711 [14:28] * RogerLeVicieux [RogerLeVicieux@notlogged] has joined #minecrafthelp
#712 [14:28] <CrazyCreepPlays> When I start Minecraft sometimes Minecraft app is blocking my desktop please help
#713 [14:28] <tyteen4a03> ??> Evan___ account/bug/demo
#714 [14:28] <Absol> Evan___: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#715 [14:28] <RogerLeVicieux> ...
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#717 [14:29] <CrazyCreepPlays> When I start Minecraft sometimes Minecraft app is blocking my desktop please help
#718 [14:29] <Evan___> i have bought the game i know its migrated to my account and i havent gotten a refund email
#719 [14:30] <CrazyCreepPlays> You got it in the email when you bought the game
#720 [14:31] <Evan___> thei dont know i just cant play
#721 [14:31] <Evan___> and i bought it 3 years ago
#722 [14:32] * vzuleta [vzuleta@notlogged] has joined #minecrafthelp
#723 [14:32] <CrazyCreepPlays> Go to your email you got the game and tipe Mojang and search for the last email
#724 [14:32] <vzuleta> Hi, i have a problem with my drivers
#725 [14:32] <vzuleta> http://paste.ubuntu.com/16069958/
#726 [14:33] <vzuleta> i need help with the update of the drivers
#727 [14:34] * LimeSkillZ [LimeSkillZ@notlogged] has joined #minecrafthelp
#728 [14:34] <vzuleta> anyone?
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#736 [14:36] <vzuleta> Hi i need help with my drivers
#737 [14:36] <vzuleta> i´ve got a probelm with the update
#738 [14:36] <vzuleta> http://paste.ubuntu.com/16069958/
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#740 [14:38] <reyk1990> mein minecraft startet nicht
#741 [14:38] <reyk1990> mein minecraft startet nicht
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#743 [14:38] * LimeSkillZ [LimeSkillZ@notlogged] has joined #minecrafthelp
#744 [14:39] <LimeSkillZ> hi
#745 [14:39] * osuka_ [osuka_@notlogged] has quit. (Quit: ...and the computer's sleeping again. Could someone wake it up for me?)
#746 [14:40] <LimeSkillZ> every time i click on a server and try to join it, it says, java.lang.nullpointerexeception: group, can someone help me?
#747 [14:40] <LimeSkillZ> every time i click on a server and try to join it, it says, java.lang.nullpointerexeception: group, can someone help me?
#748 [14:41] * jabez [jabez@notlogged] has joined #minecrafthelp
#749 [14:41] <LimeSkillZ> every time i click on a server and try to join it, it says, java.lang.nullpointerexeception: group, can someone help me?
#750 [14:41] <jabez> http://paste.ubuntu.com/16070083/
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#752 [14:43] <LimeSkillZ> every time i click on a server and try to join it, it says, java.lang.nullpointerexeception: group, can someone help me?
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#754 [14:43] * vzuleta [vzuleta@notlogged] has quit. (Ping timeout: 195 seconds)
#755 [14:43] <LimeSkillZ> :I
#756 [14:44] * LimeSkillZ [LimeSkillZ@notlogged] has quit. (Quit: Web client closed)
#757 [14:44] * LimeSkillZ [LimeSkillZ@notlogged] has joined #minecrafthelp
#758 [14:44] <LimeSkillZ> every time i click on a server and try to join it, it says, java.lang.nullpointerexeception: group, can someone help me?
#759 [14:45] * lean [lean@notlogged] has joined #minecrafthelp
#760 [14:45] <LimeSkillZ> every time i click on a server and try to join it, it says, java.lang.nullpointerexeception: group, can someone help me?
#761 [14:45] * mAcZ [mAcZ@notlogged] has joined #minecrafthelp
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#763 [14:45] <mAcZ> how can i get on vanilla 1.9.2 mending book, luck of the sea etc.
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#765 [14:46] <LimeSkillZ> every time i click on a server and try to join it, it says, java.lang.nullpointerexeception: group, can someone help me?
#766 [14:46] <mAcZ> only if youe show full message
#767 [14:47] * fabian1006 [fabian1006@notlogged] has joined #minecrafthelp
#768 [14:48] <LimeSkillZ> wait that
#769 [14:48] <LimeSkillZ> the whole crash report is long
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#777 [14:59] <Vampeth> Hello, my current problem is that I can't play minecraft, because it says that there is lack of updated graphics drivers. I tryed to updated it, I downloaded the Intel(R) Driver Update Utility 2.4, scanned for drivers and I got one that I downloaded it and tryed to install but, there was an "unknown error". So I don't know what I can do.
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#785 [15:07] <kels> yes sir
#786 [15:10] <kels> i have a problem with my minecraft lancher it keep saying that it crashed I did the steps on the website and it sended me here do I paste what I have done?
#787 [15:12] <kels> heres my dxdiag number /16070376/
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#790 [15:15] <kels> Thank you for having me my problem is that my mincraft lancher wont work i did the procedures the website told me to do, here is my dxdial number /16070376/
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#792 [15:23] <Jonas03> how to fix java.lang.nullpointerException error
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#796 [15:29] <Kelly> I just uploaded to windows 10 and tried running my minecraft account and its saying i need something about dxdiag and nothings working
#797 [15:29] <Kelly> what do i do now?
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#803 [15:35] <VitinhoGamer> Minecraft original
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#806 [15:37] <Evahn> When I join a 1.9 minecraft server my game sends an error and crashes
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#812 [15:41] <D4RKS0LDI3R> ---- Minecraft Crash Report ---- // Quite honestly, I wouldn't worry myself about that. Time: 26.04.2016 23:40 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:244) at org.lwjgl.opengl.Displa
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#814 [15:41] <D4RKS0LDI3R> ---- Minecraft Crash Report ---- // Quite honestly, I wouldn't worry myself about that. Time: 26.04.2016 23:40 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:244) at org.lwjgl.opengl.Displa
#815 [15:41] <D4RKS0LDI3R> HELP ME
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#817 [15:42] <Evahn> D4RKS0LDI3R: please dont spame
#818 [15:42] <Evahn> spam
#819 [15:42] <D4RKS0LDI3R> no problem
#820 [15:42] <D4RKS0LDI3R> helpme
#821 [15:43] <D4RKS0LDI3R> carsh report
#822 [15:43] <D4RKS0LDI3R> minecraft
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#830 [15:58] <Kelly> wtf
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#832 [16:05] <Manny0303> Hello
#833 [16:05] * GigaWarrior [GigaWarrior@notlogged] has joined #minecrafthelp
#834 [16:06] <Manny0303> I need help
#835 [16:06] <Manny0303> someone
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#837 [16:07] <Manny0303> hello
#838 [16:07] <Manny0303> i need help!!!!
#839 [16:09] <GigaWarrior> Alright, so I got Windows 10, and I tried to download Minecraft for my PC. I got it downloaded, and when I tried to play it, I got an error saying "Lack of updated graphic drivers". I tried to fix the problem, but nothing's working. What do I do?
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#842 [16:10] <CubeTheThird> GigaWarrior, do you have a dxdiag report?
#843 [16:10] <Manny0303> hello i need help someone!!!!!!
#844 [16:11] <dabo_> I'm trying to log in to my account, but I keep getting an error with my log in information. I reset my password, just to make sure I had the correct password, but I get the same error
#845 [16:11] <Manny0303> idk how to update my driver
#846 [16:11] <GigaWarrior> Yes. Do you need the link?
#847 [16:11] <Manny0303> yes please
#848 [16:11] <CubeTheThird> GigaWarrior, yes please
#849 [16:11] <CubeTheThird> Manny0303, do you have a dxdiag report?
#850 [16:11] <Manny0303> im gonna make one
#851 [16:11] <GigaWarrior> http://paste.ubuntu.com/16071080/ I'm pretty sure this'll bring you to it.
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#853 [16:11] <StealthAl21> Hello?
#854 [16:11] <CubeTheThird> GigaWarrior, one moment
#855 [16:12] <StealthAl21> anyone one?
#856 [16:12] <CubeTheThird> hello StealthAl21
#857 [16:12] <StealthAl21> Cube!
#858 [16:12] <StealthAl21> i have use the Adwcleaner
#859 [16:12] <StealthAl21> still nothing#]
#860 [16:12] <CubeTheThird> GigaWarrior, download and install the 3rd download: https://downloadcenter.intel.com/download/25698/Intel-Graphics-Driver-for-Windows-7-and-8-1-and-Windows-10-15-33-?product=81501
#861 [16:12] <CubeTheThird> StealthAl21, then the only thing I can recommend is getting rid of mcafee
#862 [16:12] <GigaWarrior> Alright, give me a minute.
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#864 [16:13] <StealthAl21> but then i dont have anything to defend
#865 [16:13] <StealthAl21> me
#866 [16:13] <StealthAl21> what happens if its not macfee?
#867 [16:13] <CubeTheThird> StealthAl21, well we'd recommend you get something else, like avast
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#869 [16:13] <StealthAl21> kk
#870 [16:14] <Manny0303> http://paste.ubuntu.com/16071192/
#871 [16:14] <Jacob> every time i try to purchase minecraft it says "error" please verify credit card. and i have tried 3 different cards and every time i try to purchase it comes up with the same error
#872 [16:14] <dabo_> Anyone else having log In Issues???
#873 [16:14] <CubeTheThird> Manny0303, that is a desktop computer yes?
#874 [16:14] <Manny0303> yes!
#875 [16:14] <CubeTheThird> dabo_, what issues?
#876 [16:15] <dabo_> Keep getting an error with my log on info.
#877 [16:15] <dabo_> Reset the password already.
#878 [16:15] <CubeTheThird> Manny0303, download and install http://www.nvidia.com/download/driverResults.aspx/100868/en-us
#879 [16:15] <CubeTheThird> ??> dabo_ login/throttle
#880 [16:15] <Absol> dabo_: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#881 [16:15] <Absol> dabo_: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#882 [16:15] <Manny0303> kk then what do i do?
#883 [16:16] <dabo_> I'll give it a shot. Thanks!!
#884 [16:16] <Manny0303> ok i did is downloaded
#885 [16:16] <Jacob> HELP
#886 [16:16] <Jacob> every time i try to purchase minecraft it says "error" please verify credit card. and i have tried 3 different cards and every time i try to purchase it comes up with the same error
#887 [16:16] <Manny0303> jacob wait
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#890 [16:17] <CubeTheThird> Manny0303, after you install it try the game again. You might have to reboot first
#891 [16:17] <knightmarez> hello all
#892 [16:17] <CubeTheThird> Jacob, what kind of cards?
#893 [16:17] <Manny0303> yea im gonna do that Thanks!!!!!!
#894 [16:17] <Jacob> credit cards
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#896 [16:17] <StealthAl21> saying good bye to mcAfee
#897 [16:17] <knightmarez> I love scrolls, and i've played it since the earliest beta. Does anyone know what is going to happen to it after july 16th?
#898 [16:18] <Jacob> 2 different visa cards
#899 [16:18] <knightmarez> i've heard rumors the source code will be released
#900 [16:18] <GigaWarrior> It's not working, saying there's not enough space, even though there is. I think there might be something wrong...
#901 [16:19] <CubeTheThird> knightmarez, this is not the place to ask. This chatroom is for minecraft tech support
#902 [16:19] <CubeTheThird> GigaWarrior, saying there's not enough space to download it?
#903 [16:19] <GigaWarrior> Yes, but I'm pretty sure ther is.
#904 [16:19] <GigaWarrior> There, not ther
#905 [16:20] <CubeTheThird> GigaWarrior, wowww. Your dxdiag report says you have no disk space
#906 [16:20] <CubeTheThird> GigaWarrior, and you also apparently have a very small C drive
#907 [16:20] <Jacob> cant help????
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#909 [16:20] <GigaWarrior> Probably true. Maybe there's something else I can do?
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#911 [16:21] <CubeTheThird> GigaWarrior, well you should get yourself a bigger hard drive honestly. I'm surprised you even have windows installed on it
#912 [16:21] <CubeTheThird> Jacob, are they pre-paid credit cards?
#913 [16:21] <GigaWarrior> Huh. Alright then. Thanks anyway.
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#923 [16:26] <tito> DO NOT JUST SAY "I NEED HELP".
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#925 [16:26] <Caleb> Every time i try and start it up i get in the game start my world and it crashes
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#931 [16:27] <Caleb> Every time i try and start it up i get in the game start my world and it crashes
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#934 [16:28] <Caleb> Every time i try and start it up i get in the game start my world and it crashes
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#938 [16:33] <CubeTheThird> Caleb, copy the crash report onto http://paste.ubuntu.com and give the URL here.
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#941 [16:34] <ThatAwesomeGamer> hey dose anyone jave ps3 and skype that wants to help with hungergames?
#942 [16:35] <CubeTheThird> ThatAwesomeGamer, this chatroom is only for tech support. Ask on the forums
#943 [16:35] <CubeTheThird> ThatAwesomeGamer, this chatroom is only for tech support. Ask on the forums
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#950 [16:44] <Lindsey> Everytime I log into minecraft I am only in the game for about 2 seconds before it crashes and says fatal error I have tried a few things that Mojang told me to try and nothing has worked so far
#951 [16:44] <CubeTheThird> Lindsey, are you able to access the game's video settings?
#952 [16:44] <Lindsey> I believe so
#953 [16:44] <CubeTheThird> Lindsey, there, turn on the VBOs setting
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#955 [16:46] <Lindsey> I think I have tried this already but let me just double check how do I get to that again?
#956 [16:46] <CubeTheThird> Lindsey, Options -> Video Settings -> VBOs
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#960 [16:48] <Kelly> I just uploaded to windows 10 and tried running my minecraft account and its saying i need something about dxdiag and nothings working
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#962 [16:50] <casey> I'm having trouble port forwarding
#963 [16:50] <Lindsey> That seems to have fixed it, it has not shut out yet. will that setting stay set because i set it to on before and it must have switched off?
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#966 [16:52] <CubeTheThird> Kelly, give a link to your dxdiag here
#967 [16:53] <CubeTheThird> casey, what trouble exactly?
#968 [16:53] <CubeTheThird> Lindsey, it should stay set yes
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#970 [16:54] <Caleb> my game crashes as soon as load into the world
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#972 [16:56] <Caleb> can someone help me
#973 [16:56] <CubeTheThird> Caleb, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#974 [16:57] <Caleb> what do you mean give the url
#975 [16:57] <CubeTheThird> Caleb, the link to where you pasted it?
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#978 [16:58] <Caleb> im trying to the link you gave me isnt loading
#979 [16:59] <Caleb> ok i got it to work Cube
#980 [16:59] <Caleb> http://paste.ubuntu.com/16071582/
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#983 [16:59] <CubeTheThird> Caleb, ok in the game's video settings, turn on VBOs
#984 [17:02] <Andresgaleas> no entiendo nada
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#986 [17:03] <Andresgaleas> minecraft me da error
#987 [17:03] <Andresgaleas> nesecito ayuda
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#991 [17:05] <Caleb> ok it worked!!
#992 [17:05] <Caleb> thanks you
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#996 [17:08] <therm0nuclear> hello,i am having trouble with starting minecraft a couple days ago i tried messing around with the settings and i clicked the fullscreen button IN THE OPTIONS MENU the game dissapeared and so did the tab icon but i could still hear the music and i could still walk around so i pressed alt+f4 and restarted the game when i pressed play the game would be visible with the mojang logo on it for 5 to 10 seconds and then it would dissapear so yesterday
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#998 [17:08] <therm0nuclear> said to unintsall it and reinstall it this did not work is there anyway to fix this problem?
#999 [17:08] <Vuxr> How do I fix this error "internal exception io.netty.handler.timeout.readtimeoutexception" When I log into a sever?
#1000 [17:10] <CubeTheThird> therm0nuclear, you've always had this issue?
#1001 [17:10] <CubeTheThird> Vuxr, what anti-virus and firewall software do you have?
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#1003 [17:10] <therm0nuclear> cubethethird yes,ever since i turned it fullscreen
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#1005 [17:11] <CubeTheThird> therm0nuclear, hmm ok. Let's start by checking your graphics drivers
#1006 [17:11] <CubeTheThird> ??> therm0nuclear win/dxdiag
#1007 [17:11] <GlassDiarrhea> I can't access my account anymore
#1008 [17:11] <Absol> therm0nuclear: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1009 [17:11] <Vuxr> How do I check that?
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#1011 [17:12] <CubeTheThird> ??> Vuxr tools/hjt
#1012 [17:12] <Absol> Vuxr: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1013 [17:12] <Absol> Vuxr: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1014 [17:13] <therm0nuclear> do i save dxdiag as a text file or a xml file
#1015 [17:13] <CubeTheThird> therm0nuclear, as text
#1016 [17:14] <therm0nuclear> ok
#1017 [17:14] <Vuxr> http://paste.ubuntu.com/16071782/
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#1021 [17:19] <therm0nuclear> absol i followed the tutorial and clicked other technical support resources and it sent me back here
#1022 [17:19] <CubeTheThird> therm0nuclear, ya give the link to your report here
#1023 [17:19] <therm0nuclear> oh
#1024 [17:20] <therm0nuclear> http://paste.ubuntu.com/16071797/
#1025 [17:20] <CubeTheThird> Vuxr, ok let's do a malware scan
#1026 [17:20] <CubeTheThird> ??> Vuxr av/adwcleaner
#1027 [17:20] <Absol> Vuxr: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#1028 [17:20] <Absol> Vuxr: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#1029 [17:21] <CubeTheThird> therm0nuclear, oh man that's old. What game version are you running?
#1030 [17:22] <therm0nuclear> 1.6.61 but every time it presses play it quickly updates to 1.9.2 i have no idea why
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#1032 [17:23] <Duck10> how do i get minecraft.
#1033 [17:23] <CubeTheThird> Duck10, you can purchase it on minecraft.net
#1034 [17:23] <Duck10> ok
#1035 [17:23] <CubeTheThird> therm0nuclear, well the thing is, you have a very old graphics card. Typically, we don't see that one being able to run the most recent version of the game
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#1038 [17:24] <therm0nuclear> cubethethird i can ssure you it is able to run it just very slowly at times
#1039 [17:24] <CubeTheThird> i g2g
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#1041 [17:26] <Vuxr> Im back what next?
#1042 [17:35] <therm0nuclear> i guess i will just get it to work on my own
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#1045 [17:38] <Vuxr> What do I do after the malware scan?
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#1047 [17:45] <HoodedGame> Anyone know how to fix the existing connection was closed by the remote host problem?
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#1049 [17:47] <therm0nuclear> ok are all of the staff afk?
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#1051 [17:50] <therm0nuclear> hello? i have been here for 20+minutes waiting for somebody to say something this is kind of ridiculous
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#1054 [17:54] <jreilly737> I just downloaded minecraft. Having a problem with the directions about updating my video driver. I keep getting an unknown error during installation of the driver. I followed minecraft's directions and created a link to my dxdiag at:http://paste.ubuntu.com/16072103/
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#1056 [17:58] <therm0nuclear> I GIVE UP FUCK THIS SHIT NOBODY FUCKING SAYS A WORD WHEN PEOPLE NEED HELP DO YOU JUST SIT THERE AND IGNORE THE PEOPLE THAT NEED HELP?
#1057 [17:58] <Absol> therm0nuclear: Please keep it civil
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#1059 [17:59] <therm0nuclear> 30 minutes of my goddamn life FUCKING WASTED
#1060 [17:59] * Absol kicked therm0nuclear from #minecrafthelp (Reason: herm0nuclear :Keep it civilized, you are just a human)
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#1062 [17:59] * Lord_Ralex kicked therm0nuclear from #minecrafthelp (Reason: herm0nuclear :Here is the door)
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#1069 [18:07] <GumpiCraft> hello plese help me whit my account
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#1071 [18:08] <GumpiCraft> i need help
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#1074 [18:08] * Zach is now known as Guest62502
#1075 [18:08] <GumpiCraft> plese help me
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#1077 [18:09] <Guest62502> Hey, I may have messed up the sign up proccess
#1078 [18:09] <GumpiCraft> hey you help me
#1079 [18:09] <Guest62502> Im completely new to this sorry
#1080 [18:09] <SomePerson> Hello, I am here because I have purchased Minecraft and after a couple days after buying it, the game will always crash.
#1081 [18:09] <GumpiCraft> ok thanks
#1082 [18:09] <Guest62502> ive played before but never had and official account
#1083 [18:10] <Guest62502> I may be able to answer a question though
#1084 [18:10] <GumpiCraft> plese i dont have to login for my account
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#1086 [18:11] <SomePerson> Someone..?
#1087 [18:11] <SomePerson> Please? I really need help!
#1088 [18:11] <GumpiCraft> someone i need help
#1089 [18:11] <SomePerson> Gumpi you have to say why
#1090 [18:12] <Guest62502> No, i dont have an account yet. I dont really know whats up with the crashing, have you tried re-downloading it?
#1091 [18:12] <GumpiCraft> i dont have to login my account
#1092 [18:12] <SomePerson> Yeah.
#1093 [18:12] <SomePerson> And reinstalling Java.
#1094 [18:12] <GumpiCraft> yes
#1095 [18:13] <SomePerson> Gumpi
#1096 [18:13] <GumpiCraft> what?
#1097 [18:13] <SomePerson> Do you have your username?
#1098 [18:13] <GumpiCraft> yes
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#1100 [18:13] <Guest62502> Hmm, okay, well thats as far as I really know about so sorry
#1101 [18:14] <SomePerson> Put in your username, and I'm pretty sure that a "don't remember password thing is there somewhere
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#1104 [18:15] <GumpiCraft> and it did not work but can anyone explain me how to enter or regenerate my account
#1105 [18:15] <Guest62502> Hey, if someone has done it before I closed a page when the internet was slow and now i cant use my user name in making an account (i highly douubt it was used)
#1106 [18:15] * kirby|gone is now known as mrkirby153
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#1108 [18:17] <GumpiCraft> urielis plese help me
#1109 [18:17] <SomePerson> Well this was of no assistance
#1110 [18:17] <SomePerson> Gump
#1111 [18:18] <GumpiCraft> send?
#1112 [18:18] <tyteen4a03> ??> SomePerson scold/patience
#1113 [18:18] <Absol> SomePerson: Please be patient when waiting for a response. Many of the helpers here are helping in their free time at school or work, and often get called away.
#1114 [18:18] <Absol> SomePerson: In short, your supplications will be answered, in the order in which they are received.
#1115 [18:18] <tyteen4a03> ??> SomePerson launcher/crash-log
#1116 [18:18] <Absol> SomePerson: We need to see your crash log, which appears after a crash.
#1117 [18:18] <Absol> SomePerson: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1118 [18:18] <SomePerson> Thanks!
#1119 [18:18] <tyteen4a03> GumpiCraft: I'm confused; did you lose access to your Mojang account?
#1120 [18:18] <SomePerson> I'll launch it
#1121 [18:19] <SomePerson> Here it is:
#1122 [18:19] <SomePerson> [19:17:11] [Client thread/INFO]: Setting user: paratrooper123 [19:17:14] [Client thread/INFO]: LWJGL Version: 2.9.4 [19:17:15] [Client thread/INFO]: Reloading ResourceManager: Default [19:17:17] [Sound Library Loader/INFO]: Starting up SoundSystem... [19:17:17] [Thread-5/INFO]: Initializing LWJGL OpenAL [19:17:17] [Thread-5/INFO]: (The LWJGL binding of OpenAL. For more information, see http://www.lwjgl.org) [19:17:18] [Thread-
#1123 [18:19] <GumpiCraft> yes
#1124 [18:19] <tyteen4a03> ??> SomePerson paste
#1125 [18:19] <Absol> SomePerson: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
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#1127 [18:19] <tyteen4a03> GumpiCraft: how did you lose it? Did you forget the email, the password, or both?
#1128 [18:19] <GumpiCraft> the password
#1129 [18:19] <tyteen4a03> ??> GumpiCraft account/reset-password
#1130 [18:19] <Absol> GumpiCraft: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#1131 [18:19] <Absol> GumpiCraft: If you use Minecraft.net accounts (you use your username to log in), use https://minecraft.net/resetpassword to reset your password.
#1132 [18:20] <SomePerson> 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 [19:17:11] [Client thread/INFO]: Setting user: paratrooper123 [19:17:14] [Client thread/INFO]: LWJGL Version: 2.9.4 [19:17:15] [Client thread/INFO]: Reloading ResourceManager: Default [19:17:17] [Sound Library Loader/INFO]: Sta
#1133 [18:20] <SomePerson> What??
#1134 [18:20] * GumpiCraft [GumpiCraft@notlogged] has quit. (Quit: Web client closed)
#1135 [18:20] <SomePerson> http://paste.ubuntu.com/16072329/
#1136 [18:20] <SomePerson> Is that it?
#1137 [18:20] <SomePerson> BTW I like the absol name lol
#1138 [18:20] <tyteen4a03> ??> SomePerson common-problems/1.9
#1139 [18:20] <Absol> SomePerson: https://www.reddit.com/r/Minecraft/comments/48ktct/19_faqs/
#1140 [18:20] <tyteen4a03> SomePerson: see point 2
#1141 [18:21] <SomePerson> I'm sorry, what's point two?
#1142 [18:21] <tyteen4a03> SomePerson: point two of the 1.9 FAQ linked above
#1143 [18:21] <SomePerson> Yeah, that looks like it!
#1144 [18:21] <SomePerson> Should I get to work?
#1145 [18:22] <SomePerson> Anything else?
#1146 [18:22] <tyteen4a03> do that first
#1147 [18:24] <SomePerson> "When a DxDiag window opens, browse to the 'Display' tab." I don't have a display tab.
#1148 [18:24] <SomePerson> All I see is yes or no
#1149 [18:24] * mo7amad [mo7amad@notlogged] has joined #minecrafthelp
#1150 [18:25] <SomePerson> Not sure if I was supposed to, but I clicked yes and a directx diagnose tool opened.
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#1152 [18:25] <tyteen4a03> SomePerson: don't make a dxdiag log yet; change the graphics settings in Minecraft and see if that works
#1153 [18:26] <SomePerson> Change them to what?
#1154 [18:27] <SomePerson> Video settings?
#1155 [18:31] <SomePerson> Hello???
#1156 [18:35] <SomePerson> This did not help at all...
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#1166 [18:52] <sporkenheimer> Hi, whenever I run shaders on my minecraft client, it interferes with name tags. ie the nametags appear to just have endless z-fighting instead of displaying information. Anyone know how to fix this?
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#1168 [18:53] <balston> hi guys
#1169 [18:54] <balston> im new on thi
#1170 [18:54] <balston> this
#1171 [18:54] * agiantstick [agiantstick@notlogged] has joined #minecrafthelp
#1172 [18:54] <balston> i try to download to play a demo using windows 10 but after download a have this....Error: Could not find or load main class net.minecraft.client.main.Main Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release
#1173 [18:54] <Anna> ??> sporkenheimer mods
#1174 [18:54] <Absol> sporkenheimer: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1175 [18:54] <balston> any idea of why?
#1176 [18:54] <Absol> sporkenheimer: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1177 [18:55] <agiantstick> I'm trying to migrate a minecraft account with my username but it keeps asking for an email and I don't know my email.
#1178 [18:55] <agiantstick> But I know my password and username
#1179 [18:56] <Anna> agiantstick: do you have an email that it might be? or someone else's email?
#1180 [18:56] <agiantstick> No, I have absolutely no idea what the email could be
#1181 [18:57] <agiantstick> but I can log into minecraft but not use the realm feature
#1182 [18:58] <agiantstick> And when I try to migrate the account it keeps saying that any email I put in is invalid
#1183 [18:58] <agiantstick> So I went through all my possible emails but none of them are it
#1184 [19:01] <Anna> https://minecraft.net/retrievename try them here instead
#1185 [19:01] <Anna> https://minecraft.net/retrievename try them here instead
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#1187 [19:02] <agiantstick> well I'm locked out of the mojang account page
#1188 [19:03] <agiantstick> I don't know how long the lockout is but it won't let me type in anything
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#1192 [19:06] <moziller> our server is lagging only when i join
#1193 [19:07] <moziller> blocks take seconds to actually break
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#1205 [19:25] <Guest20236> My minecraft stopped working when the most recent update came out. It opens and i create a singleplayer map but the second the map loads minecraft crashes. I don't have avast and ive turned off windows defender
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#1212 [19:40] <Diego_27> hello
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#1216 [19:41] <NubsForDays> can you help me my thing is noit working
#1217 [19:41] <NubsForDays> can you help me my thing is noit working
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#1219 [19:41] <NubsForDays> do you know why it is not working?
#1220 [19:41] <Diego_27> yes say me your problem
#1221 [19:42] <NubsForDays> java.lang.NullPointerException
#1222 [19:42] <NubsForDays> i cant connect to any servers
#1223 [19:42] <Diego_27> Rebot your pc and your wifi and try again
#1224 [19:43] <urielsalis_> NubsForDays, wait
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#1226 [19:43] <urielsalis_> NubsForDays, dont do that
#1227 [19:43] <NubsForDays> k
#1228 [19:43] <urielsalis_> NubsForDays, what antivirus you have?
#1229 [19:43] <NubsForDays> ?
#1230 [19:43] <NubsForDays> what is that?
#1231 [19:44] <urielsalis_> ??> NubsForDays tools/hjy
#1232 [19:44] <NubsForDays> oh
#1233 [19:44] <urielsalis_> ??> NubsForDays tools/hjt
#1234 [19:44] <Absol> NubsForDays: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1235 [19:44] <Absol> NubsForDays: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1236 [19:44] <NubsForDays> thx
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#1238 [19:48] * urielsalis_ is now known as urielsalis
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#1240 [20:02] <Riddler> I have a problem, every time i try to join a minecraft server, it sends an error saying java.nullpointerexeption:group PLEEZ HELP!!!!!!!!
#1241 [20:04] <urielsalis> Riddler, what antivirus you have?
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#1243 [20:05] <Homermodo> i need help with pixelmon
#1244 [20:05] <urielsalis> Homermodo, we dont help with mods here, you can try to make a thread in the forums
#1245 [20:06] <Homermodo> you can find one for me?
#1246 [20:06] * GuilhermeAlucard [GuilhermeAlucard@notlogged] has joined #minecrafthelp
#1247 [20:06] <Homermodo> o alucad manja dos pixelmon?
#1248 [20:07] <Homermodo> alucard*
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#1257 [20:18] <Grifkilla51> I can not log in to my account
#1258 [20:18] <urielsalis> Grifkilla51, what happens when you try?
#1259 [20:19] <Grifkilla51> shows incorrect email or password
#1260 [20:19] <urielsalis> Grifkilla51, did you reset your password?
#1261 [20:19] <Grifkilla51> the reset tool will not send the email to me to reset it
#1262 [20:19] <Grifkilla51> yes
#1263 [20:19] <urielsalis> Grifkilla51, so you didnt, as you didnt get the email?
#1264 [20:19] <Grifkilla51> i know my user name and email but thats all
#1265 [20:19] <Grifkilla51> i did not get the email
#1266 [20:19] <urielsalis> Grifkilla51, then you will have to email Mojang
#1267 [20:19] <urielsalis> Grifkilla51, You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1268 [20:19] <urielsalis> Grifkilla51, How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1269 [20:20] <Grifkilla51> i have but they will not respond this has been ongoing for a few weeks now
#1270 [20:20] <urielsalis> Grifkilla51, did you include your transaction id in it?
#1271 [20:20] <Grifkilla51> i dont have it. i got the game years ago
#1272 [20:20] <urielsalis> Grifkilla51, How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1273 [20:20] <urielsalis> Grifkilla51, and resend the email with that info
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#1284 [20:56] <yo> my minecraft keep crashing is anyone having the same problem
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#1287 [21:12] <Grilo_BCT> http://paste.ubuntu.com/16073677/
#1288 [21:12] <Grilo_BCT> Lack of Updated Drivers
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#1293 [21:30] <keith> I lost my rank
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#1295 [21:31] <keith> hi
#1296 [21:31] <keith> i lostmy rank
#1297 [21:32] <keith> i lost my rank
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#1300 [21:34] <keith> i lost my rank
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#1306 [21:45] <aldair> dfgdgrgdfgr
#1307 [21:45] <aldair> hola
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#1314 [21:58] <WoofersWaffels> Hello! I have a problem with my Single Player Minecraft server. Every time I go into one of my saved servers, everything is completely invisible. My character is unable to walk around; more or less,unable to move.
#1315 [21:59] * Redfox12 [Redfox12@notlogged] has joined #minecrafthelp
#1316 [21:59] <Redfox12> hello
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#1318 [22:00] <WoofersWaffels> Hello.
#1319 [22:01] <Redfox12> um can you help me download MinecraftPE please
#1320 [22:01] <WoofersWaffels> What kind of device are you using?
#1321 [22:02] <Redfox12> um Loptop?
#1322 [22:02] * WoofersWaffels_ [WoofersWaffels_@notlogged] has joined #minecrafthelp
#1323 [22:03] <WoofersWaffels> Go to Windows Store and search in Minecraft.
#1324 [22:05] * WoofersWaffels_ [WoofersWaffels_@notlogged] has quit. (Ping timeout: 195 seconds)
#1325 [22:06] <WoofersWaffels> Hello.
#1326 [22:07] <Redfox12> what window store?
#1327 [22:07] <WoofersWaffels> Which kind of windows are you using? 10?
#1328 [22:09] <Redfox12> i dont know its a toshiba im using
#1329 [22:11] <Redfox12> talk later please just hang on a minute
#1330 [22:12] <Andrio> That's Windows 7.
#1331 [22:12] <Andrio> You can't get the Pocket Edition or the Windows 10 edition on that computer
#1332 [22:12] <Andrio> You can get the original PC version from http://minecraft.net/download if you've bought that version.
#1333 [22:12] <WoofersWaffels> Thank you for summing that up.
#1334 [22:13] <Andrio> (Or you can maybe upgrade to Windows 10)
#1335 [22:13] <Andrio> no problem.
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#1337 [22:13] <WoofersWaffels> Do you think you can help me on a situation i'm having on my Minecraft?
#1338 [22:14] <prank> +cestislife
#1339 [22:16] <prank> @wug
#1340 [22:16] <Andrio> Is that the best you can do?
#1341 [22:16] <Andrio> WoofersWaffels, what situation?
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#1343 [22:17] <Redfox12> um guys can i have a account in MinecraftPE please
#1344 [22:17] <Andrio> Redfox12, you didn't already have one?
#1345 [22:18] * WoofersWaffels [WoofersWaffels@notlogged] has quit. (Ping timeout: 195 seconds)
#1346 [22:18] <WoofersPoofers> Hello! I have a situation with my Single Player Minecraft Servers. Every time I start a new game, or join an existing game, my world is completely invisible.
#1347 [22:19] * urielsalis [urielsalis@notlogged] has joined #minecrafthelp
#1348 [22:20] <Andrio> Redfox12, is there a reason you're looking for the Pocket Edition, and not the PC version which has more features?
#1349 [22:20] <Andrio> oh
#1350 [22:21] <prank> = prank can some one help me when i open to the minecraft scree it just say fix the problem
#1351 [22:21] <prank> = prank can some one help me when i open to the minecraft scree it just say fix the problem
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#1355 [22:27] <Pezo865> I am attempting to migrate my legacy account to a mojang account. Unfortunately it asks for the email account that was used to create the account. I have no memory of what it was as it was 5 or 6 years ago. how could I recover that email address?
#1356 [22:27] <urielsalis> Pezo865, try all your emails in minecraft.net/retrievename
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#1359 [22:29] <Pezo865> I went through I couple, but the problem is that I don't think its an email I use anymore
#1360 [22:29] <urielsalis> Pezo865, then you will have to Contact Mojang
#1361 [22:29] <urielsalis> Pezo865, We need to see your crash log, which appears after a crash. First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1362 [22:29] <urielsalis> Pezo865, How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1363 [22:29] <urielsalis> Pezo865, You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1364 [22:29] <urielsalis> Pezo865, ignore the first one, macro fail
#1365 [22:29] <WoofersPoofers_> Hello! Whenever I play in a Single Player server, I have issues with the world; saved or not. My world is completely invisible.
#1366 [22:30] <urielsalis> WoofersPoofers_, Please start the game and navigate to "Options" then "Video Settings". Then Turn VBO and Vsync ON.
#1367 [22:30] <Pezo865> Thank you! I've been trying to get ahold of Mojang all night
#1368 [22:30] * urielsalis tips hat
#1368 [22:31] <WoofersPoofers_> Thank you so much, Urielsalis!
#1369 [22:31] * urielsalis tips hat
#1369 [22:32] <Redfox12> guys please
#1370 [22:32] <urielsalis> hi Redfox12, what is your issue?
#1371 [22:33] <Redfox12> um i just want a account in Minecraft.net
#1372 [22:33] <urielsalis> Redfox12, you have bought Minecraft?
#1373 [22:33] <Redfox12> MinecraftPE
#1374 [22:34] <urielsalis> Redfox12, Minecraft.net is only for PC
#1375 [22:34] <Redfox12> ohhh?!
#1376 [22:35] <Redfox12> <urie1sa1is>can i have a account please
#1377 [22:35] <urielsalis> Redfox12, you need to buy minecraft for that, go to minecraft.net/store
#1378 [22:36] <Redfox12> but i dont know how to download it
#1379 [22:36] <Redfox12> i dont know what is veryfy code? is
#1380 [22:36] <Pezo865> Lol, they expect me to name the date that I purchased the game?
#1381 [22:36] <urielsalis> Redfox12, it should be sent to your email
#1382 [22:37] <urielsalis> Pezo865, the transaction ID is your receipt
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#1384 [22:37] <Pezo865> Yes, for a credit card that went out of date and an email I no longer use
#1385 [22:37] <Pezo865> :/
#1386 [22:37] <Redfox12> but im just a little kid that expert in minecraft but i dont have a account
#1387 [22:37] <urielsalis> Pezo865, thats why you cant relly in any of those
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#1389 [22:38] <urielsalis> Pezo865, as it expires or you lose access in your email
#1390 [22:38] <urielsalis> Pezo865, so they sent you a code you should save
#1391 [22:38] <urielsalis> Redfox12, ask your parents to buy it for you
#1392 [22:38] <Redfox12> but but
#1393 [22:39] <Pezo865> I was 12 or so at the time. Is there a way to recover the legacy accounts founding email address without referring to the purchase?
#1394 [22:39] <Pezo865> I've been trying email addresses and I'm now getting a too many failures message
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#1396 [22:39] <Redfox12> um i have no parents im own my own
#1397 [22:40] <urielsalis> Pezo865, not sure
#1398 [22:40] <urielsalis> Pezo865, if you recall the year you can identify what method you should ask
#1399 [22:40] <urielsalis> Pezo865, skrill is always helpful if you were with them for example
#1400 [22:40] <Pezo865> I emailed Mojang and hopefully they can assist me.
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#1403 [22:42] <Redfox12> please urielsalis please
#1404 [22:42] <urielsalis> Redfox12, nothing I can do
#1405 [22:42] <Redfox12> please i really want minecraft
#1406 [22:43] <urielsalis> Redfox12, ask your parents to buy it for you
#1407 [22:43] <Redfox12> but i dont have a parents
#1408 [22:44] <urielsalis> Redfox12, ask whoever you live with to buy it for you
#1409 [22:44] <Redfox12> no i have no parents i have no cousins please
#1410 [22:44] <Redfox12> just? please?
#1411 [22:45] <urielsalis> Redfox12, Nothing we can do
#1412 [22:45] <Redfox12> please please please
#1413 [22:45] <urielsalis> Redfox12, minecraft.net/store
#1414 [22:46] <Redfox12> i dont know how to veryfycode
#1415 [22:46] <urielsalis> Redfox12, its sent to your email
#1416 [22:46] <urielsalis> Redfox12, the one you put when registering
#1417 [22:46] <Redfox12> I DONT KNOW HOW!
#1418 [22:47] <urielsalis> Redfox12, ask a adult to help you
#1419 [22:47] <Redfox12> please
#1420 [22:47] <Andrio> Redfox12, do you have an email address?
#1421 [22:47] <Redfox12> ?????
#1422 [22:48] <Redfox12> what email address??
#1423 [22:48] <Andrio> I guess not
#1424 [22:48] <Andrio> If you're over... 13? you can get one from Google
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#1426 [22:48] <Andrio> at http://gmail.com
#1427 [22:48] <Redfox12> im 13
#1428 [22:49] <Andrio> ok.
#1429 [22:49] <Redfox12> DO YOU HAVE A ACCOUNT IN MINECRAFT.NET?
#1430 [22:50] <Andrio> Yes
#1431 [22:50] <Redfox12> can i have your account please
#1432 [22:50] * CubeTheThird kicked Redfox12 from #minecrafthelp (Reason: edfox12 :Redfox12)
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#1438 [22:53] <Redfox12> um hellow?
#1439 [22:54] <thestink> the stink wants to know about this ploblem i have my graphics card is out of date and it siad to give you thislink after i made please help
#1440 [22:54] <thestink> http://paste.ubuntu.com/16074453/
#1441 [22:54] <CubeTheThird> Redfox12, did you actually need help with something, or are you just gonna keep asking for freebies?
#1442 [22:54] <CubeTheThird> thestink, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1443 [22:55] <thestink> ouch
#1444 [22:55] <thestink> where would you get a new graphics card
#1445 [22:55] <CubeTheThird> thestink, a computer hardware store, or online
#1446 [22:55] <Redfox12> um actually im just gonna ask if you have a account in minecraft.net?
#1447 [22:56] <thestink> oh dear this is bad well now that i know that bye
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#1449 [22:56] <CubeTheThird> Redfox12, you can no longer make accounts on minecraft.net. The account system is now on Mojang.com
#1450 [22:57] <Redfox12> but do you a account right?
#1451 [22:57] <CubeTheThird> Redfox12, please explain how the relevance of my having an account related to a technical support issue you would have
#1452 [22:58] <Redfox12> can i have some of your account Please?
#1453 [22:58] * CubeTheThird kicked Redfox12 from #minecrafthelp (Reason: edfox12 :no)
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#1455 [23:03] <Diamondwiz5655> .
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#1464 [23:43] <jordanc> I can login into my account. I know the user name, but i forgot he email that is used.
#1465 [23:43] <urielsalis> jordanc, try all your emails in minecraft.net/retrievename
#1466 [23:44] <jordanc> i dont know the eamil so that doesnt help
#1467 [23:47] <jordanc> I cant login into my account. I know the user name, but i forgot he email that is used.
#1468 [23:47] <urielsalis> jordanc, thats why I told you to try all your emails
#1469 [23:47] <urielsalis> jordanc, you will get a answer in the one you used
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#1471 [23:47] <Grizzly2353> i need help
#1472 [23:47] <urielsalis> Grizzly2353, just ask
#1473 [23:48] <Grizzly2353> i dont no what i need help with
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