#MinecraftHelp > 2016-05-06
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#5 [00:09] <jim2003> i have a proble when i join a server in minecraft it says me java.lang.NullPointerException
#6 [00:09] <jim2003> why?
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#16 [00:43] <Klassic_T> minecraft keeps crashing after i have updated to Wondows 10 from Windows 8
#17 [00:43] <Klassic_T> i dont know what to do, can you please help me?
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#21 [00:52] <ST0> Hey, i need help with allocating more RAM when playing minecraft. I have the correct version of java and im on a 64 bit operating system. Im also on windows 10 and this recently just happened, out of no where i have no idea what the problem is and i need help
#22 [00:54] <ST0> I can only allocate 1 Gb of ram on my computer and i have 4 gb of ram installed on my computer. Also to add on to that i used to be able to use up to 3gb of ram on my computer while playing mc then all of a sudden today it only lets me use 1 gb
#23 [00:54] <Klassic_T> it just keeps crashing
#24 [00:55] <Klassic_T> when i downgraded to Windows 8, it was working properly
#25 [00:56] <Klassic_T> I find this annoying to be honest, i have tried everything that i can do, but no difference is being made
#26 [00:57] <Andrio> ??> Klassic_T launcher/crash-log
#27 [00:57] <Absol> Klassic_T: We need to see your crash log, which appears after a crash.
#28 [00:57] <Absol> Klassic_T: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#29 [00:58] <Andrio> ST0, what happens when you try to allocate 2 GB?
#30 [00:58] <ST0> It crashes, would u like to see what it says?
#31 [00:58] <Andrio> yeah.
#32 [00:58] <Klassic_T> http://paste.ubuntu.com/16250925/
#33 [00:59] <ST0> Error occurred during initialization of VM Could not reserve enough space for 2097152KB object heap Java HotSpot(TM) Client VM warning: Using incremental CMS is deprecated and will likely be removed in a future release it says that
#34 [00:59] <Andrio> Mm
#35 [00:59] <Andrio> ??> ST0 launcher/log
#36 [00:59] <Absol> ST0: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#37 [00:59] <Absol> ST0: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#38 [01:00] <ST0> ok
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#40 [01:01] <ST0> http://paste.ubuntu.com/16251053/ this link?
#41 [01:01] <Klassic_T> http://paste.ubuntu.com/16251060/
#42 [01:03] <Andrio> uh, that's the game log, not the launcher log.
#43 [01:03] <Andrio> ??> Klassic_T launcher/game-output
#44 [01:03] <Absol> Klassic_T: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#45 [01:03] <Absol> Klassic_T: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#46 [01:03] <Andrio> ST0, that's the game log, not the launcher log.
#47 [01:03] <hamza> hello i am new to minecraft i have just bought it and i am have some crash when ever i open the game and it not going well i really want to play minecraft but i have all these crashs which are not letting me play the game so i kindly request you so solve my problem and this is the link to dxdiag http://paste.ubuntu.com/16251036/
#48 [01:05] <Klassic_T> http://paste.ubuntu.com/16251083/
#49 [01:06] <Andrio> hamza, install this driver: https://downloadcenter.intel.com/download/18223/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-exe-?product=81519
#50 [01:06] <hamza> what do i do
#51 [01:06] <Andrio> ??> Klassic_T win/DXDiag
#52 [01:06] <Absol> Klassic_T: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#53 [01:07] <hamza> i know that i have done it heres the link http://paste.ubuntu.com/16251036/
#54 [01:07] <Andrio> hamza, you installed the driver?
#55 [01:07] <Klassic_T> i have done this intructions many times
#56 [01:07] <ST0> http://paste.ubuntu.com/16251094/ Here is the launcher log, srry for it being the game log last time
#57 [01:07] <hamza> not yet i i am doing it now
#58 [01:08] <Andrio> ST0, ok... you're using 32-bit Java.
#59 [01:08] <hamza> yea i think so
#60 [01:08] <Andrio> ST0, are you using the new native launcher?
#61 [01:08] <ST0> wait hold on a sec? i was just using 64 bit java yesterday?
#62 [01:08] <Andrio> were you?
#63 [01:08] <ST0> yea
#64 [01:08] <Andrio> Check your launcher profile.
#65 [01:09] <Andrio> Klassic_T, may I see the link to your report?
#66 [01:09] <ST0> I recently just deleted and download minecraft. Is that the "new native launcher"?
#67 [01:10] <hamza> i have downloaded the luncher
#68 [01:10] * mattym- is now known as mattym
#69 [01:10] <hamza> just a few sec more to download
#70 [01:10] <Klassic_T> http://paste.ubuntu.com/16251106/
#71 [01:10] <Andrio> ST0, the .msi and the first .exe option from minecraft.net are the native launcher.
#72 [01:11] <Andrio> Klassic_T, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#73 [01:11] <ST0> yea i download the .exe bc the .msi wouldnt work
#74 [01:11] <Andrio> Is there a 'game' or 'runtime' directory next to that exe?
#75 [01:11] <Klassic_T> so i cant download a new one or something like that?
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#77 [01:12] <ST0> yea it says "Minecraft.exe"
#78 [01:12] <Andrio> Klassic_T, there is no new one.
#79 [01:12] <Andrio> not for Windows 10.
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#81 [01:12] <Andrio> ST0, if there's a 'runtime' directory there, then it's probably the native launcher.
#82 [01:13] <Conler> Crash report still shows even if java isa already updated
#83 [01:13] <Andrio> That should install 64-bit Java for you; you can untick 'Java executable' in the launcher profile settings to use it.
#84 [01:13] <Conler> http://paste.ubuntu.com/16251107/
#85 [01:13] <Andrio> hm
#86 [01:13] <Andrio> Conler, that report indicates a problem that has nothing to do with Java...
#87 [01:14] <Andrio> Conler, install this driver: http://www.nvidia.com/download/driverResults.aspx/99992/en-us
#88 [01:14] <ST0> ok, so do i just need to install 64 bit? bc i swear i had 64 bit o acouple of days ago
#89 [01:15] <Andrio> ST0, look in C:\Program Files\Java
#90 [01:15] <ST0> ok
#91 [01:15] <Conler> After i download that driver, shall minecraft work properly already?
#92 [01:15] <Andrio> Conler, yes; you might need to restart the computer.
#93 [01:16] <Conler> Okay its now downloading thankyou so much for the help
#94 [01:17] <ST0> its being kinda slow :/
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#96 [01:19] <ST0> omg its saying "quick access" then takes 50 years to load just to my c drive
#97 [01:19] <ST0> my computer isint slow its just for some reason opening it seems alot slower than usual
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#100 [01:22] <ST0> Welp i may need to restart my computer, and ill come back here but will it be the same people still here to help me out?
#101 [01:23] <ST0> bc my c drive sisint even loading for me
#102 [01:23] <ST0> and i have virus protector and everything
#103 [01:23] <ST0> so it cant be a virus
#104 [01:25] <Andrio> o_o
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#112 [01:41] <hamza> hello i am playing minecraft demo and i want it prement what do i do
#113 [01:42] <hamza> i have no cradit card and i am to young to get one can you transport it to my house and then i will give the money in person
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#115 [01:44] <hamza> hi
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#117 [01:46] <hamza> any one there i am serious i want minecraft forever and i want to buy it but i have no cridits cards because i am young and can you please sent the game to my house so i can give the money in person
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#122 [01:50] <Andrio> hamza, perhaps you can buy a prepaid card at a store, or have a parent/friend/guardian buy Minecraft for you.
#123 [01:50] <hamza> it that i father will not gaanna buy it
#124 [01:51] <hamza> can you please sent it to my door so i can give the money in person
#125 [01:52] <hamza> hello?
#126 [01:53] <Andrio> ...I'm not sure how that would work when we're on different continents.
#127 [01:54] <Andrio> hamza, I'm sorry, but I don't think we can't help you further.
#128 [01:54] <hamza> but please
#129 [01:54] <hamza> i really whant it
#130 [01:55] <hamza> want it not whant it
#131 [01:57] <hamza> look i really worked hard to get the demo now you show what you got minecraft i the numerone game in the world and you work for it so its your job to sent me the game and my job to give you the money so i am waiting for your reply
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#133 [01:58] <James> Jimmycoles555@gmail.com
#134 [01:58] <James> James
#135 [01:58] <James> Jimmy
#136 [01:58] <Andrio> ...the free demo?
#137 [01:58] <James> James
#138 [01:59] <Andrio> Jessie?
#139 [01:59] <James> hi
#140 [01:59] <hamza> yea
#141 [01:59] <Andrio> Hi.
#142 [01:59] <James> hamza
#143 [01:59] <hamza> andrio yes
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#145 [01:59] <James> how are you
#146 [01:59] <hamza> fine
#147 [02:00] <James> i need help
#148 [02:00] <hamza> ask andrio
#149 [02:00] <James> andrio i need help
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#151 [02:00] <Andrio> ??> James ask
#152 [02:00] <Absol> James: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#153 [02:00] <Absol> James: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#154 [02:00] <hamza> andrio please give the the game
#155 [02:01] <hamza> i have to go
#156 [02:01] <Andrio> Good luck...
#157 [02:01] <James> can you help me get my minecraft to work
#158 [02:02] <James> pls
#159 [02:02] <James> help??????????????
#160 [02:02] <Andrio> What's the problem with it?
#161 [02:03] <James> everytime i go to log on it says the game is crashed fix the problem
#162 [02:03] <James> that os what it says
#163 [02:04] <Andrio> ??> James laucher/crash-log
#164 [02:04] <James> yes
#165 [02:04] <Andrio> ??> James launcher/crash-log
#166 [02:04] <Absol> James: We need to see your crash log, which appears after a crash.
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#168 [02:04] <Absol> James: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#170 [02:06] <KrumelHuhn> Ineed help
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#172 [02:12] <James> do i have to log in to my ubuntu login
#173 [02:12] <Andrio> no.
#174 [02:12] <James> ok what do i do after i paste it
#175 [02:13] <James> onto ubuntu
#176 [02:13] <Andrio> Show me the link to the post
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#178 [02:13] <James> how do i show you the link
#179 [02:15] <James> how do i show you the post
#180 [02:15] <James> how do i show you the post
#181 [02:15] <Andrio> show the link here?
#182 [02:16] <Andrio> in here
#183 [02:16] <James> how
#184 [02:16] <Andrio> Do you have the link?
#185 [02:16] <Andrio> It should be http://paste.ubuntu.com/ followed by a number.
#186 [02:17] <James> what does it look like]
#187 [02:17] <James> ?
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#189 [02:19] <James> paste.ubuntu.com/16251599
#190 [02:19] <James> there you go
#191 [02:20] <James> Andrio
#192 [02:20] <Andrio> o...k.
#193 [02:20] <James> ok
#194 [02:20] <Andrio> That's the launcher log.
#195 [02:20] <James> yea
#196 [02:20] <Andrio> I need to see the crash report.
#197 [02:20] <James> oh!!!!
#198 [02:22] <James> it wont let me copy it
#199 [02:22] <James> how do i copy it
#200 [02:23] <James> Abdrio
#201 [02:23] <James> Andrio
#202 [02:23] <Andrio> Same as with the launcher log...?
#203 [02:23] <Andrio> If that doesn't work, try Ctrl+A and Ctrl+C.
#204 [02:25] <James> paste.ubuntu.com/16251662
#205 [02:26] <James> is that the right one
#206 [02:26] <James> ???
#207 [02:26] <James> Andrio
#208 [02:27] <Andrio> Yes
#209 [02:27] <Andrio> ??> James win/DXDiag
#210 [02:27] <Absol> James: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#212 [02:28] <James> o...k
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#221 [02:37] <James> Andrio what di i do after i paste it\
#222 [02:38] <Andrio> Show me the link to it.
#223 [02:38] <James> ok
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#228 [02:43] <James> paste.ubuntu.com/16251859
#229 [02:43] <James> Andrio
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#231 [02:44] <Andrio> James, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#232 [02:44] <James> how do i downgrade
#233 [02:45] <Andrio> ??> James win/downgrade
#234 [02:45] <Absol> James: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#249 [03:35] <maderazo> 16252234
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#261 [04:12] <Sarm> Can someone help me with redstone?
#262 [04:12] <Sarm> i mean command blocks
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#264 [04:15] <Xenogenics> hello, i need help with realms invalid session id
#265 [04:16] <Andrio> Sarm, what's the problem?
#266 [04:16] <Andrio> Xenogenics, try closing Minecraft, logging out of the launcher and back in.
#267 [04:16] * person [person@notlogged] has joined #minecrafthelp
#268 [04:16] <Xenogenics> tried that
#269 [04:17] <person> hello i need some help as to get my graphic driver updated thx :D http://paste.ubuntu.com/16253263/
#270 [04:19] <Sarm> well im looking for a way to execute a command relative to the player's position, like using ~ ~ ~
#271 [04:19] <Sarm> but in the command block
#272 [04:19] <Andrio> Sarm, like /execute?
#273 [04:19] <Xenogenics> hello, i need help with realms invalid session id
#274 [04:20] <Andrio> person, install the Catalyst software suite from http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%207%20-%2064.
#275 [04:21] <Sarm> execute?
#276 [04:21] <Andrio> Xenogenics, see https://help.mojang.com/customer/portal/articles/1698597.
#277 [04:21] <Sarm> for example, spawning a block next to a player
#278 [04:21] <Andrio> Sarm, yeah... the command.
#279 [04:21] <person> thank you so much for your help andrio :D
#280 [04:21] <Andrio> http://minecraft.gamepedia.com/Commands#execute
#281 [04:21] <Andrio> no problem.
#282 [04:22] <Sarm> thanks, ill try that
#283 [04:22] <Xenogenics> Andrio, please see PM
#284 [04:23] <Andrio> Xenogenics, then I'm afraid I don't know what else might cause that.
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#286 [04:28] <Sarm> Thanks andrio, bye!
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#289 [04:31] <dnorhoj> Is the windows 10 edition modable?
#290 [04:32] <dnorhoj> HELLO?
#291 [04:32] <dnorhoj> KJHDIASHHDSAD
#292 [04:32] <dnorhoj> SAD
#293 [04:32] <dnorhoj> SAD
#294 [04:32] * Absol kicked dnorhoj from #minecrafthelp (Reason: norhoj :Stop spamming)
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#297 [04:46] <Chromaryu> Really, it can't mod. it's PE ver rewritten with C++
#298 [04:47] <Chromaryu> (I think)
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#305 [05:04] <GolfWang__> cant get my minecraft to start it keeps crashing here is my dxdiag report, http://paste.ubuntu.com/16254494/
#306 [05:06] <Andrio> Try installing this driver: https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-?product=81507
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#308 [05:08] <GolfWang__> i have downloaded and run the intel driver update utility 2.5 still dosnt work
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#312 [05:11] <bbb> helpme
#313 [05:12] <KristiGirl> http://paste.ubuntu.com/16254710/
#314 [05:14] <Andrio> Kristi, install this driver: https://downloadcenter.intel.com/download/18228/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-64-exe-?product=81519
#315 [05:14] <Andrio> ??> bbb ask
#316 [05:14] <Absol> bbb: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#317 [05:14] <Absol> bbb: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
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#321 [05:18] <guy_> guys, i need help, whenever i try to redeem my windows 10 editon code it says error. i've been trying for weeks to do it now. does the offer not work in the uk?
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#324 [05:21] <guy_> guys, i need help, whenever i try to redeem my windows 10 editon code it says error. i've been trying for weeks to do it now. does the offer not work in the uk?
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#332 [05:33] <Cade> I've put in a password chance request for mojang account and I can't login to it now. I've tried changing it a few times more and the problem persists
#333 [05:35] <Andrio> ??> Cade login/throttle
#334 [05:35] <Absol> Cade: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#335 [05:35] <Absol> Cade: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#336 [05:35] <Cade> Alright, Thank you
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#345 [05:53] <sackbot21> I am running minecraft on version 1.8.9 and I can't access a server without extreme lag, I can't see chat for some time and can't move. Other servers work fine, the rest of my connection to things online works fine, the admins assure me everything is ok on their end, and nobody else on the server is experiencing my issue, any advice?
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#367 [06:39] <hamza> hello
#368 [06:40] <hamza> i have found a minecraft 1.5.2 cd that can be played on my computer so i have minecraft but i want to update it to minecraft 1.9 so can you tell me how
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#370 [06:42] <hamza> its really ergend so donot let me hanging
#371 [06:43] <hamza> hello
#372 [06:43] <hamza> anyone there
#373 [06:46] * Trafalarlaw [Trafalarlaw@notlogged] has quit. (Quit: Web client closed)
#374 [06:46] <Galaxy_2Alex> hamza, There is no official CD version of Minecraft, what you have is most likely a pirated version on a CD, which we do not support.
#375 [06:47] <Galaxy_2Alex> hamza, Unless you already have an account on http://minecraft.net, you will have to buy the game on there.
#376 [06:48] <hamza> but i already have bought one
#377 [06:48] <hamza> please help me
#378 [06:49] <Galaxy_2Alex> hamza, You mean that CD? Did that CD come with login data for an account?
#379 [06:49] <hamza> yes
#380 [06:49] <hamza> i play minecraft on it its version is 1.5.2
#381 [06:49] <Galaxy_2Alex> hamza, Okay. Download the new launcher on https://minecraft.net/en/download/
#382 [06:49] <hamza> ok
#383 [06:49] <Galaxy_2Alex> hamza, Enter the login data on there, and you should be good to go.
#384 [06:50] <hamza> ok
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#393 [06:56] <Alex_> Anyone know if there's a new keyboard shortcut for reloading sounds
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#395 [06:56] <Andrio> Does F3+T do that?
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#397 [06:57] <Alex_> It used to be f3 and 's bit that doesn't work in 1.9
#398 [06:57] <Galaxy_2Alex> F3+Q should list all possible F3 shortcurs
#399 [06:57] <Galaxy_2Alex> *shortcuts
#400 [06:57] <Alex_> Ok thanks
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#402 [06:59] <Andrio> Hello Alex.
#403 [07:01] <Galaxy_2Alex> Hello Andrio.
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#439 [07:51] <jordinl1999> I have a problen with changing my pasword i think Someone has migrated my Minecraft account to a Mojang account with a different email address
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#454 [08:19] <leolam> i cant open minecraft
#455 [08:20] <leolam> it says my bad video driver
#456 [08:21] <leolam> what should i do
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#465 [08:34] <fruita> I cant run MC
#466 [08:35] <fruita> http://paste.ubuntu.com/16258722/
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#472 [08:51] <Keks_03> hhhh
#473 [08:51] <Keks_03> Could you please send an testmail to the email connected to account Keks_03? We can't find the register email any more.
#474 [08:52] <CubeTheThird> Keks_03, you'll have to contact Mojang about that
#475 [08:52] <CubeTheThird> ??> Keks_03 mojang/email
#476 [08:52] <Absol> Keks_03: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#477 [08:52] <Absol> Keks_03: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#478 [08:52] <Keks_03> Thank you
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#524 [10:18] <owen_de_powen> hey
#525 [10:18] <owen_de_powen> k bye -_-
#526 [10:19] * Sakka112 [Sakka112@notlogged] has joined #minecrafthelp
#527 [10:20] <Sakka112> is there a phone number where I can contact mojang customer support?
#528 [10:20] <Sakka112> it's been over 48 hours since I sent a ticket into mojang customer support about me not being able to log into my account
#529 [10:21] <CubeTheThird> Sakka112, there is no number. See https://help.mojang.com/customer/en/portal/articles/359446-when-will-i-hear-back-
#530 [10:22] <Sakka112> ok thanks a lot CubeTheThird
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#534 [10:29] <HgAddiqt_> Hey, I need some help with my minecraft please
#535 [10:30] <Galaxy_2Alex> HgAddiqt_, What is your issue?
#536 [10:30] <HgAddiqt_> When I join a minecraft server, I have 999 ms
#537 [10:30] <HgAddiqt_> but the host is in same country
#538 [10:30] <HgAddiqt_> and my wifi is full bars too
#539 [10:30] <Galaxy_2Alex> HgAddiqt_, What is the server adress?
#540 [10:30] <HgAddiqt_> eu.mineplex.com
#541 [10:31] <HgAddiqt_> I resetted my pc, before that I didn`t have this issue
#542 [10:31] <HgAddiqt_> it should be around 12-20 ms
#543 [10:31] <Galaxy_2Alex> HgAddiqt_, What are your results on http://speedtest.net?
#544 [10:32] <HgAddiqt_> one sec ists loading
#545 [10:33] <HgAddiqt_> it`s *
#546 [10:34] <HgAddiqt_> ping: 13 ms
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#548 [10:34] <HgAddiqt_> download speed: 14.86 Mbps
#549 [10:35] <HgAddiqt_> upload speed: 15.17 Mbps
#550 [10:36] <Galaxy_2Alex> HgAddiqt_, Does it happen with other servers as well?
#551 [10:36] <HgAddiqt_> I don`t know, did not try yet
#552 [10:36] <TeoGFC> I need help for My Minecraft
#553 [10:36] <Galaxy_2Alex> TeoGFC, How can I help you?
#554 [10:37] <HgAddiqt_> maybe you have a minecraft server adress where I can test?
#555 [10:37] <Galaxy_2Alex> HgAddiqt_, Try mctest.ae97.net
#556 [10:37] <TeoGFC> Alex My Minecraft Launcher not lauching :(
#557 [10:37] <HgAddiqt_> it`s 1.9.2, please wait 1 sec, have to load my minecraft to the right version
#558 [10:37] <Galaxy_2Alex> TeoGFC, Is there any kind of error message?
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#560 [10:38] <TeoGFC> Yes Alex, Minecraft its says ,,java.io.IOException: CreateProcess error=2, The system cannot find the file specified``
#561 [10:38] <HgAddiqt_> Thanks for your time by the way, thanks for trying to help me
#562 [10:38] <HgAddiqt_> minecraft is starting up
#563 [10:39] <Galaxy_2Alex> ??> TeoGFC win/reinst
#564 [10:39] <Absol> TeoGFC: You may need to reinstall the locally installed files that Minecraft puts into place.
#565 [10:39] <Absol> TeoGFC: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#566 [10:39] <Galaxy_2Alex> HgAddiqt_, No problem :)
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#569 [10:40] <HgAddiqt_> I can`t check my ping, because my labymod is for 1.8.8
#570 [10:40] <HgAddiqt_> I can`t check my ping, because my labymod is for 1.8.8
#571 [10:40] * CaptainSpaklez [CaptainSpaklez@notlogged] has left #minecrafthelp
#572 [10:40] <HgAddiqt_> I can`t check my ping, because my labymod is for 1.8.8
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#575 [10:40] <Galaxy_2Alex> HgAddiqt_, First off, that mod could be the cause for your pinglag for that server. Second, you can also check your ping in the Multiplayer Menu by hovering over the connection bar.
#576 [10:41] <HgAddiqt_> first: I did try without labymod, same result
#577 [10:41] <HgAddiqt_> second: in multiplayer menu it`s around 14 ms, when I am in-game it go to 999 ms
#578 [10:41] * kilerko15 [kilerko15@notlogged] has joined #minecrafthelp
#579 [10:41] <Galaxy_2Alex> also on the test server?
#580 [10:42] * Snowman [Snowman@notlogged] has joined #minecrafthelp
#581 [10:42] <kilerko15> change passwoed
#582 [10:42] * Misuteri_Hakurei [Misuteri_Hakurei@notlogged] has joined #minecrafthelp
#583 [10:42] * mindkeep_znc [mindkeep_znc@notlogged] has quit. (Read error: Connection reset by peer)
#584 [10:42] <HgAddiqt_> I can`t test it on the testserver, because the testserver is 1.9.2
#585 [10:42] <kilerko15> change password
#586 [10:42] <Misuteri_Hakurei> Hello everyone.
#587 [10:42] <Galaxy_2Alex> kilerko15, If you forgot your password, please visit this page: https://account.mojang.com/password
#588 [10:42] * mindkeep [mindkeep@notlogged] has joined #minecrafthelp
#589 [10:43] <Galaxy_2Alex> HgAddiqt_, Try another 1.8.9 server. Sorry, I currently do not have a special test server for that.
#590 [10:43] <Galaxy_2Alex> Misuteri_Hakurei, Hello.
#591 [10:43] <TeoGFC> Thank you so much Absol! My Minecraft is working! U ARE THE BEST!
#592 [10:43] <HgAddiqt_> okay I will try to find one in minecraft server list
#593 [10:44] <Misuteri_Hakurei> All this week my Minecraft has been working just fine, I went to log today and it keeps telling me "Failed to connect to server - Not authenticated with Minecraft.net" yet I am having no problems logging into the Minecraft Site or Mojang..
#594 [10:44] <HgAddiqt_> misu
#595 [10:44] <HgAddiqt_> I know the problem
#596 [10:44] <HgAddiqt_> You changed your username didn`t you?
#597 [10:44] <Misuteri_Hakurei> I did. o.o
#598 [10:45] <HgAddiqt_> start your minecraft
#599 [10:45] <HgAddiqt_> then change profile or something
#600 [10:45] <HgAddiqt_> you have to fill in your right username
#601 [10:45] <Galaxy_2Alex> HgAddiqt_, On the launcher, click "Switch User", log out of your current account, restart the launcher and log in again.
#602 [10:45] <Galaxy_2Alex> whoops
#603 [10:45] <Galaxy_2Alex> Misuteri_Hakurei, On the launcher, click "Switch User", log out of your current account, restart the launcher and log in again.
#604 [10:45] <HgAddiqt_> sorry I meant that xD
#605 [10:45] <Galaxy_2Alex> sorry
#606 [10:46] <Misuteri_Hakurei> Alright, let me see if that fixes it.
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#608 [10:47] <Misuteri_Hakurei> You guys are the best!
#609 [10:47] <Misuteri_Hakurei> Thank you so much.
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#612 [10:48] <HgAddiqt_> Alex
#613 [10:48] <HgAddiqt_> I have it on other servers too
#614 [10:48] <HgAddiqt_> it was 715 ms
#615 [10:48] * Bossa47 [Bossa47@notlogged] has joined #minecrafthelp
#616 [10:48] <HgAddiqt_> but in multiplayer list 32 ms
#617 [10:49] <Galaxy_2Alex> HgAddiqt_, Is it noticable in gameplay?
#618 [10:49] * Bossa47 [Bossa47@notlogged] has quit. (Client Quit)
#619 [10:49] <HgAddiqt_> Yes
#620 [10:49] <HgAddiqt_> people tp instead walking
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#622 [10:49] <HgAddiqt_> my messages are sent like 20 seconds later
#623 [10:49] <HgAddiqt_> I can fly instead double jump
#624 [10:49] <HgAddiqt_> commands come like 20 sec later
#625 [10:50] * Reforgedblo [Reforgedblo@notlogged] has joined #minecrafthelp
#626 [10:50] <Galaxy_2Alex> Try it without any mods, and see if it stops lagging.
#627 [10:51] <HgAddiqt_> I tried with labymod and without labymod, I only use labymod
#628 [10:51] <HgAddiqt_> that`s only mod I use
#629 [10:52] <HgAddiqt_> this portal is very handy btw
#630 [10:52] <Galaxy_2Alex> HgAddiqt_, it's a big collection of mods, so it can have an impact.
#631 [10:53] <HgAddiqt_> serious, I tried it, when you start up minecraft it say: version labymod 1.8.8 or something
#632 [10:53] <HgAddiqt_> and without: version 1.8.8
#633 [10:53] <Galaxy_2Alex> HgAddiqt_, But it also happens without anything installed on the regular launcher, right?
#634 [10:53] <HgAddiqt_> Yes
#635 [10:54] <Galaxy_2Alex> HgAddiqt_, What Antivirus program are you using? Could very well be that it slows down the connection.
#636 [10:54] <HgAddiqt_> Norton Security
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#638 [10:55] * Chromaryu [Chromaryu@notlogged] has quit. (Quit: I think ZNC server restarting or command)
#639 [10:55] * Yoda [Yoda@notlogged] has quit. (Quit: rippppp to the yoda you used to know!)
#640 [10:55] <Galaxy_2Alex> HgAddiqt_, ...yeah, that.
#641 [10:55] <Galaxy_2Alex> HgAddiqt_, Remove it, it is known to cause massive problems without actually protecting anything.
#642 [10:55] <HgAddiqt_> But...
#643 [10:55] <Galaxy_2Alex> HgAddiqt_, We recommend the free version of Avast! instead.
#644 [10:55] * Yoda [Yoda@notlogged] has joined #minecrafthelp
#645 [10:55] <HgAddiqt_> Oh
#646 [10:55] <HgAddiqt_> many people said Avast is like a virus
#647 [10:56] * REDSPARTAN78 [REDSPARTAN78@notlogged] has joined #minecrafthelp
#648 [10:56] <HgAddiqt_> So I have to uninstall Norton?
#649 [10:56] <HgAddiqt_> uninstall or take off?
#650 [10:56] <HgAddiqt_> turn off*
#651 [10:56] * ed [ed@notlogged] has joined #minecrafthelp
#652 [10:57] <Galaxy_2Alex> HgAddiqt_, It's currently the only idea I have. Uninstall is better, but you can of course first try to just turn it off.
#653 [10:57] * Misuteri_Hakurei [Misuteri_Hakurei@notlogged] has quit. (Quit: Web client closed)
#654 [10:57] <HgAddiqt_> Like turn off Norton Security when I want to play and Turn on when I want to download something on the internet
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#657 [10:58] <ed> My minecraft wont work and intel wont upgrade
#658 [10:58] * voctprgamerdu [voctprgamerdu@notlogged] has joined #minecrafthelp
#659 [10:58] <ed> http://paste.ubuntu.com/16261220/
#660 [10:58] <Galaxy_2Alex> HgAddiqt_, That could work, yes.
#661 [10:58] <Galaxy_2Alex> ed, One moment.
#662 [10:58] <HgAddiqt_> Okay I will try it
#663 [10:58] <HgAddiqt_> Please stay on while I test it
#664 [10:58] <HgAddiqt_> Wait
#665 [10:58] <HgAddiqt_> Any idea how I turn it off? xD
#666 [10:58] <Galaxy_2Alex> ed, Your system is too old and does not support Windows 10. You will have to downgrade to Windows 7 or 8.1 (Start Menu > Settings > Update & Security > Recovery > Go back to Windows 7 or 8.1, only available within the first month after the upgrade), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot help you with that. If it is a laptop, you will need a new system.
#667 [10:58] <KeksFreakTV> Evertime when I want to play I come to game output but I can not play! Please Help
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#669 [10:59] * jasperandco [jasperandco@notlogged] has joined #minecrafthelp
#670 [10:59] <Galaxy_2Alex> ??> KeksFreakTV launcher/game-output
#671 [10:59] <Absol> KeksFreakTV: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#672 [10:59] <Absol> KeksFreakTV: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#673 [10:59] <Galaxy_2Alex> HgAddiqt_, No, sorry.
#674 [10:59] * KAELCONRADO [KAELCONRADO@notlogged] has quit. (Client Quit)
#675 [10:59] <KeksFreakTV> there is no text
#676 [10:59] <KeksFreakTV> it does not load
#677 [10:59] <Galaxy_2Alex> ??> KeksFreakTV launcher/log
#678 [10:59] <Absol> KeksFreakTV: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#679 [10:59] <HgAddiqt_> Okay, already found out
#680 [10:59] <HgAddiqt_> but
#681 [10:59] <Absol> KeksFreakTV: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#682 [11:00] <HgAddiqt_> there are two options
#683 [11:00] <KeksFreakTV> ok
#684 [11:00] <HgAddiqt_> I have to turn off auto-protection (download, spyware etc,) but I have to turn off firewall too?
#685 [11:00] <Galaxy_2Alex> HgAddiqt_, Try auto-protection first.
#686 [11:00] <HgAddiqt_> Okay
#687 [11:01] * CAmi [CAmi@notlogged] has joined #minecrafthelp
#688 [11:01] <CAmi> hello i am ahving problems logging to minecraft is something wrong?
#689 [11:01] <HgAddiqt_> But, you are sure Avast! is a good anti-virus prgramme?
#690 [11:01] * voctprgamerdu [voctprgamerdu@notlogged] has quit. (Ping timeout: 195 seconds)
#691 [11:01] <Galaxy_2Alex> CAmi, Is there any error message coming up?
#692 [11:02] <Galaxy_2Alex> HgAddiqt_, Yes, a lot of volunteers here use it themselves.
#693 [11:02] <CAmi> no
#694 [11:02] <Galaxy_2Alex> CAmi, What is the problem?
#695 [11:02] <CAmi> i am having problems logging in
#696 [11:02] * jasperandco [jasperandco@notlogged] has quit. (Ping timeout: 195 seconds)
#697 [11:03] <Galaxy_2Alex> CAmi, Please be a little bit more specific.
#698 [11:03] * ed [ed@notlogged] has quit. (Ping timeout: 195 seconds)
#699 [11:03] <CAmi> i am putting in my email adress and pasword and it isnt letting me log in it wants me to put them in again
#700 [11:03] <Galaxy_2Alex> ??> CAmi login/throttle
#701 [11:03] <Absol> CAmi: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#702 [11:03] <Absol> CAmi: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#703 [11:04] <HgAddiqt_> Okay turn off that two things didnt work well
#704 [11:04] <HgAddiqt_> I will try to uninstall it
#705 [11:04] <CAmi> ok so waityt 3 hours and try again
#706 [11:04] <Galaxy_2Alex> CAmi, Wait three hours, then reset your password and try again, yes.
#707 [11:04] <CAmi> ok
#708 [11:05] <HgAddiqt_> Alex?
#709 [11:05] <Galaxy_2Alex> HgAddiqt_, Yes?
#710 [11:05] <HgAddiqt_> When I want to uninstall it, my pc say I have to restart my pc
#711 [11:05] <HgAddiqt_> but then I lose this portal
#712 [11:06] * XlePrayX [XlePrayX@notlogged] has joined #minecrafthelp
#713 [11:06] <Galaxy_2Alex> HgAddiqt_, You can just join again the same way you entered the first time, it will lead you to the same place.
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#715 [11:07] * XlePrayX [XlePrayX@notlogged] has quit. (Client Quit)
#716 [11:08] <HgAddiqt_> Okay
#717 [11:09] * Chromaryu [Chromaryu@notlogged] has joined #minecrafthelp
#718 [11:09] <HgAddiqt_> Is windows firewall/defender good? because it say I have to turn that on
#719 [11:09] <Galaxy_2Alex> HgAddiqt_, You can have it temporarily until you have Avast
#720 [11:09] <HgAddiqt_> Oh and btw, Norton is preparing to uninstall
#721 [11:09] <HgAddiqt_> Okay
#722 [11:10] <HgAddiqt_> I have to restart it right now
#723 [11:10] <HgAddiqt_> be back soon
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#727 [11:12] <DrMattes> Hello guys, i need help with my chest shop casino machine. Im building it by YT tutorial but seems like im doing something wrong with redstone. Can anybody help?
#728 [11:13] <Galaxy_2Alex> DrMattes, Sorry, but this is more of a tech support channel. You can try to ask in the comments of that Youtube video, or on the Minecraft Forums.
#729 [11:13] * HgAddiqt_ [HgAddiqt_@notlogged] has quit. (Ping timeout: 195 seconds)
#730 [11:14] <DrMattes> Ah sure i understand. Thank you very much for answer. I will try forums :)
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#738 [11:19] <OnblinaRAV> mano nao consigo
#739 [11:19] <OnblinaRAV> entrar
#740 [11:19] <OnblinaRAV> em um server
#741 [11:19] <OnblinaRAV> da um erro
#742 [11:19] <OnblinaRAV> ai alguem pode min ajudar ?
#743 [11:20] * CATABRA16j [CATABRA16j@notlogged] has joined #minecrafthelp
#744 [11:20] <Galaxy_2Alex> ??> OnblinaRAV lang/pt
#745 [11:20] <Absol> OnblinaRAV: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#746 [11:20] * HgAddiqt_ [HgAddiqt_@notlogged] has joined #minecrafthelp
#747 [11:20] <HgAddiqt_> Hello? I`m back
#748 [11:20] <Galaxy_2Alex> HgAddiqt_, Hello.
#749 [11:20] <HgAddiqt_> that took a while D:
#750 [11:20] <HgAddiqt_> but
#751 [11:20] <HgAddiqt_> starting up my minecraft
#752 [11:21] <OnblinaRAV> java.lang.nullpointerException: group help-me
#753 [11:21] <CATABRA16j> i need help with getting the game to work\
#754 [11:21] <Galaxy_2Alex> OnblinaRAV, What Antivirus program are you using?
#755 [11:21] <CATABRA16j> dxdiag
#756 [11:21] <OnblinaRAV> Galaxy Avast
#757 [11:22] <Galaxy_2Alex> CATABRA16j, Do you have a link to your DxDiag? If so, please give us the link (URL) to it by posting it into this chatroom.
#758 [11:22] <Galaxy_2Alex> OnblinaRAV, Reinstall it, you may be using an outdated version.
#759 [11:22] <CATABRA16j> http://paste.ubuntu.com/16262341/
#760 [11:23] <OnblinaRAV> Galaxy_2alex the antvirus ?
#761 [11:23] <CATABRA16j> hello
#762 [11:23] <Galaxy_2Alex> CATABRA16j, Sorry, but your system does not support Windows 8.1, you will have to manually downgrade to at least Windows 7, however, we cannot assist you with that, or upgrade your hardware.
#763 [11:24] <OnblinaRAV> reinstalar o antvirus ?
#764 [11:24] <HgAddiqt_> there is a windows protection pop up which I cant close, cuzthat thing thing freeze
#765 [11:24] <Galaxy_2Alex> OnblinaRAV, Yes. Uninstall it, then install it again.
#766 [11:24] <Galaxy_2Alex> HgAddiqt_, Give it a bit of time.
#767 [11:24] <OnblinaRAV> I 'm updating it
#768 [11:24] <CATABRA16j> how do upgrade it
#769 [11:24] <OnblinaRAV> I 'm updating it
#770 [11:25] <Galaxy_2Alex> CATABRA16j, You either buy a new system, or change parts in your current one, however, we also cannot help you with that, sorry.
#771 [11:25] <OnblinaRAV> it is updating the antvirus
#772 [11:25] <CATABRA16j> oh thnx
#773 [11:27] * kilerko15 [kilerko15@notlogged] has quit. (Ping timeout: 195 seconds)
#774 [11:27] <HgAddiqt_> Still same problem -_-
#775 [11:29] <HgAddiqt_> I think I solved the problem
#776 [11:29] <HgAddiqt_> I went to 1.9.2
#777 [11:29] <HgAddiqt_> and there is no ping lag
#778 [11:29] <HgAddiqt_> when I sent a message it appear inmediately
#779 [11:29] <HgAddiqt_> oh I have diner...
#780 [11:29] <HgAddiqt_> Sorry
#781 [11:29] <HgAddiqt_> And thanks!
#782 [11:30] <Galaxy_2Alex> HgAddiqt_, No problem
#783 [11:30] <Galaxy_2Alex> HgAddiqt_, Hope I could help though.
#784 [11:30] <HgAddiqt_> Yes
#785 [11:30] * OnblinaRAV [OnblinaRAV@notlogged] has quit. (Ping timeout: 195 seconds)
#786 [11:30] <HgAddiqt_> bye
#787 [11:30] <Galaxy_2Alex> HgAddiqt_, Bye ^^
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#795 [11:48] <BugMobile> Ok, I has situation
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#797 [11:49] <HyperSwordsman> Can someone give me advice on the Minecraft EULA, im setting up a server and I don't want to breach the agreement
#798 [11:49] <mattym> HyperSwordsman, Honestly its best to ask a lawyer.
#799 [11:50] <HyperSwordsman> How? I don't know any and can't afford any inorder to consult one
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#801 [11:50] <mattym> HyperSwordsman, Then read it the best you can.
#802 [11:51] <HyperSwordsman> I have tried and I'm a little unsure of whether something I am planning would breach them. For example: If people voted and could use points earned from voting to get ranks that can also be bought does that count as breaching terms?
#803 [11:52] <mattym> HyperSwordsman, As i understand that part, as long as the people who dont pay have another way of getting all the same stuff as those who do, you are ok.
#804 [11:53] <HyperSwordsman> thank you so much mattym! That has helped so much :D
#805 [11:53] <mattym> HyperSwordsman, But again thats just the way i read it
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#807 [11:54] <HyperSwordsman> ok well I can try and if mojang wants it changed then I would hope id get some form of comunication, if not then I will deal with that then
#808 [11:55] <BugMobile> you will.
#809 [11:55] <CubeTheThird> HyperSwordsman, I recommend you read up on the EULA and blog posts Mojang has done about it
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#816 [12:01] <Crownatix> Hi i have some trouble to log in my account....
#817 [12:02] <Crownatix> i changed my Minecraft account to an Mojang account a wile ago, it always works great
#818 [12:03] <Crownatix> but now if got some issues with some mods and i decide to delete my .minecraft folder and install it new
#819 [12:04] <Crownatix> so i write my username and password that i didnt changed but i cant log in
#820 [12:04] <Crownatix> i tried my e-mail but i didnt work ether
#821 [12:04] <GreyVulpine> If you migrated to a Mojang account, you would use your email address and password to log in.
#822 [12:04] <Crownatix> yeah
#823 [12:04] <Crownatix> i know now too
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#825 [12:04] <GreyVulpine> If you attempt to log in incorrectly too many times, Mojang's system will lock you out for a certain length of time.
#826 [12:05] <Crownatix> oh ok
#827 [12:05] <GreyVulpine> Their system detects multiple incorrect attempts as somebody trying to brute force an account login, and locks out the ip address for up to a couple hours.
#828 [12:06] <Crownatix> ok thats is my problem know i guess..
#829 [12:06] <Crownatix> even when i want to send me my password from the side?
#830 [12:06] <GreyVulpine> Yes
#831 [12:06] <Crownatix> ok then i try it tomorrow
#832 [12:07] <Crownatix> thank you for the information
#833 [12:07] <Crownatix> have a nice day :)
#834 [12:07] <GreyVulpine> To you as well
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#839 [12:11] <Crownatix> Hi its me again
#840 [12:11] <Crownatix> so i changed my IP adress..
#841 [12:11] <CAmi> hey there i was wondering how i can get my backup email adress for my minecraft account becuase i forgot my proper email adress
#842 [12:11] <Crownatix> i can log in into the mojang side
#843 [12:11] <GreyVulpine> CAmi - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#844 [12:12] <Crownatix> but i dont can run the game
#845 [12:12] <GreyVulpine> Crownatix - What happens exactly when you try the game?
#846 [12:12] <Crownatix> it says that my username/e-mail adress or password isnt correct
#847 [12:13] <Crownatix> but i use exatly the same as from the side
#848 [12:13] <Crownatix> i dont understand that xD
#849 [12:14] <Crownatix> ok i got the problem
#850 [12:14] <Crownatix> ty anyway^^
#851 [12:14] <Crownatix> bye
#852 [12:15] <CAmi> is there another way i can get my backup email adress?
#853 [12:16] <GreyVulpine> Nope
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#874 [12:38] <xHyqer> When I open minecraft and click play it shows this on the game output Error: Could not find or load main class net.minecraft.client.main.Main Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release
#875 [12:38] <CubeTheThird> ??> xHyqer launcher/log
#876 [12:38] <Absol> xHyqer: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#877 [12:38] <Absol> xHyqer: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#878 [12:39] <xHyqer> kk one sec
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#881 [12:40] <xHyqer> Wait you guys support only vanilla minecraft right?I opened vanilla minecraft and it works but with labymod it doesen't.
#882 [12:40] <darckov> How do I get my account minecraft
#883 [12:41] <darckov> ?
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#885 [12:41] <CubeTheThird> xHyqer, ya we only support vanilla
#886 [12:41] <xHyqer> Oh kay bye
#887 [12:41] <xHyqer> Ty
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#905 [13:20] <beenhated> is there anyone who can help me? I forgotten my password and have tried several times to reset it BUT the emails they say they are sending arent coming through
#906 [13:21] <beenhated> they arent in my junk or anything
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#908 [13:26] <beenhated> s there anyone who can help me? I forgotten my password and have tried several times to reset it BUT the emails they say they are sending arent coming through, they arent in my junk or anything. I dont know what to do
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#912 [13:39] <HgAddiqt_> Hey I need some help with my minecraft (again)
#913 [13:40] <HgAddiqt_> My music is not working, but...
#914 [13:40] <HgAddiqt_> everything is on
#915 [13:40] <HgAddiqt_> my minecraft music*
#916 [13:40] <HgAddiqt_> When I watch a video on youtube I have music, but it`s only my minecraft music
#917 [13:41] <HgAddiqt_> Anyone can help me?
#918 [13:41] <beenhated> ive been waiting awhile for help myself
#919 [13:41] <beenhated> bout 20min
#920 [13:41] <HgAddiqt_> Oh
#921 [13:42] <HgAddiqt_> Maybe I can help u? :P
#922 [13:42] <beenhated> but is your music turneddown in your settings?
#923 [13:42] <HgAddiqt_> No
#924 [13:42] <HgAddiqt_> Everything is on max
#925 [13:43] <beenhated> naw im having login issues. requested a passwordreset likea few timesand haventgottenany emails
#926 [13:43] <HgAddiqt_> not authenticated thing?
#927 [13:43] <beenhated> na
#928 [13:43] <beenhated> weird tho iusually get their emails
#929 [13:44] <beenhated> but nothing.
#930 [13:44] <HgAddiqt_> sorry, I don`t know then xD
#931 [13:44] <beenhated> Yea Its really weird.
#932 [13:44] <HgAddiqt_> So you can`t play right now?
#933 [13:44] <beenhated> Like, never had this issue
#934 [13:44] <beenhated> Not on this account
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#936 [13:45] <HgAddiqt_> I hope this guy is a senior helper
#937 [13:45] <HgAddiqt_> nope
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#939 [13:46] <HgAddiqt_> br is brazil?
#940 [13:46] <HgAddiqt_> Oh beenhated?
#941 [13:46] <beenhated> yes
#942 [13:46] <HgAddiqt_> Don`t want to interrupt your hope for a solution, but it said: WE CANNOT HELP WITH ACCOUNT ISSUES!
#943 [13:47] <beenhated> yea i washoping they would tell me the emailwasdown or soemthing but yeah this is pointless for me lol GOOD LUCK to youtho!
#944 [13:48] <HgAddiqt_> Thanks
#945 [13:48] <HgAddiqt_> !
#946 [13:48] <HgAddiqt_> YUS
#947 [13:48] <HgAddiqt_> Absol is online!
#948 [13:48] <HgAddiqt_> Absol I have some problems with my minecraft
#949 [13:48] <HgAddiqt_> My minecraft music is not working when everything is on max?
#950 [13:49] <HgAddiqt_> Nevermind ._.
#951 [13:50] <HgAddiqt_> Any senior helper online?
#952 [13:50] * HgAddiqt_ [HgAddiqt_@notlogged] has joined #minecrafthelp
#953 [13:50] <HgAddiqt_> Whoops left accidently
#954 [13:50] <HgAddiqt_> Any Senior Helper online? I need some help with my minecraft?
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#956 [13:51] <jjs999jjs> hgaddiqt is it only minecraft music or minecraft sounds also
#957 [13:52] <HgAddiqt_> both
#958 [13:52] <jjs999jjs> windows?
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#960 [13:52] <HgAddiqt_> Windows 10
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#962 [13:54] <jjs999jjs> did you try restarting minecraft
#963 [13:54] <HgAddiqt_> YEs
#964 [13:54] <HgAddiqt_> Yes*
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#966 [13:55] <HgAddiqt_> Tyson, there is no Senior Helper online atm
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#968 [13:56] <HgAddiqt_> @t'
#969 [13:56] <HgAddiqt_> lol did not work xd
#970 [13:56] <HgAddiqt_> &at
#971 [13:56] <HgAddiqt_> Ahw can`t chat in colours like in minecraft xd
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#974 [13:57] <jjs999jjs> hgaddict did you try hold f3 and press s
#975 [13:57] <HgAddiqt_> no
#976 [13:57] <HgAddiqt_> What does it do
#977 [13:57] <jjs999jjs> go to a world then press f3 then press s while holding f3
#978 [13:58] <HgAddiqt_> ctrl + f3 + s? because only f3 make my screen brighter
#979 [13:58] <jjs999jjs> I read that here http://www.minecraftforum.net/forums/archive/legacy-support/1733169-how-to-fix-no-sound-in-minecraft-easily
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#981 [13:58] <HgAddiqt_> nope didnt help
#982 [13:59] <ERICKGEAR> Hi! For months I ... Upon entering minecraft and enter my name and password tells me: "Please make sure that you ' are online and Minecraft That is not bloked SocketException : Software Caused connection abort : recv failed "
#983 [13:59] <HgAddiqt_> everytime someone join I check the player list if it`s a senior helper lol xd
#984 [13:59] <jjs999jjs> what? did you READ that webpage?
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#986 [14:00] <ERICKGEAR> For months I ... Upon entering minecraft and enter my name and password tells me: "Please make sure that you ' are online and Minecraft That is not bloked SocketException : Software Caused connection abort : recv failed "
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#989 [14:00] <HgAddiqt_> I didn`t read it, I followed your instructions, f3 + s
#990 [14:00] <HgAddiqt_> that site said hold so I will try that
#991 [14:00] <HgAddiqt_> that site said hold so I will try that
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#994 [14:01] <jjs999jjs> hgaddict read firther down the page
#995 [14:01] <jjs999jjs> most people thank the guy
#996 [14:01] <ERICKGEAR> For months I ... Upon entering minecraft and enter my name and password tells me: "Please make sure that you ' are online and Minecraft That is not bloked SocketException : Software Caused connection abort : recv failed "
#997 [14:01] <jjs999jjs> on that webpage
#998 [14:01] <jjs999jjs> Guys, this is a volunteer run chatroom, no one here gets paid. please be patient since sometimes there are no volunteers around to help. Or, return at a different time for assistance. Thanks
#999 [14:02] <HgAddiqt_> Yes I saw people thank him
#1000 [14:02] <HgAddiqt_> but don`t work for me
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#1002 [14:03] <jjs999jjs> did you read this part ?
#1003 [14:03] <jjs999jjs> You must have the sounds downloaded in your resource folder already. This is found (on Windows) in %appdata%\.minecraft\resources. You can download the files
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#1005 [14:03] <HgAddiqt_> yeah imma try that right now
#1006 [14:04] <HgAddiqt_> but dont have a "Resources" pack in my appdata
#1007 [14:04] <HgAddiqt_> but dont have a "Resources" pack in my appdata
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#1009 [14:04] <HgAddiqt_> lol cant download it ..
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#1011 [14:04] <HgAddiqt_> its removed from mediafire xd
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#1013 [14:06] <HgAddiqt_> thanks btw you are looking for me
#1014 [14:06] <HgAddiqt_> http://www.mediafire.com/error.php?errno=378&quickkey=udhujcl72xy6cbx&origin=download
#1015 [14:06] <jjs999jjs> I am yeah
#1016 [14:06] <ERICKGEAR> For months I ... Upon entering minecraft and enter my name and password tells me: "Please make sure that you ' are online and Minecraft That is not bloked SocketException : Software Caused connection abort : recv failed "
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#1020 [14:07] <jjs999jjs> hgaddict it suggest redownloading minecraft
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#1024 [14:09] <HgAddiqt_> restarting my laptop works, but I just want a solution to fix it in the future
#1025 [14:09] <HgAddiqt_> without restarting laptop or redownload
#1026 [14:09] <jjs999jjs> then you must have the rrsource sounds installed
#1027 [14:09] <jjs999jjs> for sound to work
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#1029 [14:09] <DeLegatio> hey, i bought minecraft today. Version 1.8.9 and older working fine, 1.9 1.9.1 and 1.9.2 have huuge lags even in main menu. What can i do?
#1030 [14:10] * Sqidodell [Sqidodell@notlogged] has quit. (Client Quit)
#1031 [14:10] <jjs999jjs> Guys, this is a volunteer run chatroom, no one here gets paid. please be patient since sometimes there are no volunteers around to help. Or, return at a different time for assistance. Thanks
#1032 [14:10] <HgAddiqt_> im[pssible
#1033 [14:10] <HgAddiqt_> Delegatio try optifine
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#1035 [14:10] <DeLegatio> with optifine its still same laggy
#1036 [14:10] <DeLegatio> i disabled vsync in game and nvidia settings too
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#1042 [14:13] <HgAddiqt_> lol
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#1044 [14:13] <HgAddiqt_> just found out my resourcepack is not working
#1045 [14:13] <HgAddiqt_> my dirt blocks is black with purple
#1046 [14:13] <DeLegatio> whats changed in 1.9 and newest versions, that i cant play it? 1.8.9 working good
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#1049 [14:14] <Dan__> hi
#1050 [14:15] <HgAddiqt_> 1.9 has better boats
#1051 [14:15] <HgAddiqt_> it added elytra (wings)
#1052 [14:15] <HgAddiqt_> New potions
#1053 [14:15] <DeLegatio> i mean, why its unplayable cuz of lags, when 1.8.9 works fine
#1054 [14:15] <HgAddiqt_> some crappy pvp things
#1055 [14:16] <HgAddiqt_> Oh
#1056 [14:16] <HgAddiqt_> dunno
#1057 [14:16] <Dan__> i dont know how to update my DRIVERS can u email me how or email me v\for a video of how to do it beacuse i already did but it didnt work my email is 11864544@gmail.com
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#1065 [14:22] <HgAddiqt_> hey I need some help? Any Senior Helper online?
#1066 [14:22] <DensSD> java.lang.nullpointerexception: group what i need
#1067 [14:23] <drewskii757> so i just down loaded minecraft on my pc and when i go to start it nothing happens . Does anyone know why its doing that?????? i have never had this problem befor
#1068 [14:23] <mattym> drewskii757, Nothing at all happens? Or do you get an error or crash?
#1069 [14:23] <mattym> DensSD, Still there?
#1070 [14:24] <drewskii757> nothing happens no error or crash
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#1072 [14:25] <mattym> drewskii757, What antivirus and firewall software do you have installed?
#1073 [14:26] <drewskii757> McAfee
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#1077 [14:26] <mattym> drewskii757, McAfee is known to cause issues with Minecraft
#1078 [14:26] <mattym> ??> drewskii757 av/mcafee/uninstall
#1079 [14:26] <Absol> drewskii757: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#1080 [14:27] <mattym> drewskii757, Use the tool Absol linked to remove it
#1081 [14:27] * Bob is now known as Guest28222
#1082 [14:27] <mattym> drewskii757, When the tool is done working it will tell you to restart the computer, do so. after that run the Minecraft installer you downloaded again
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#1084 [14:27] <drewskii757> gotcha thank you
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#1098 [14:41] <MrBreeze> Hello, I'm wondering if an account that hasn't migrated and changed names can be disbanded / edited so i can use the name?
#1099 [14:41] <mattym> MrBreeze, No
#1100 [14:41] <MrBreeze> For example, i would like the name 'Breeze' and i cannot as someone has that name but doesn't appear to be using the account
#1101 [14:41] <MrBreeze> :/
#1102 [14:42] <MrBreeze> fuck :/
#1103 [14:42] <Absol> MrBreeze: Please keep it civil
#1104 [14:42] <mattym> MrBreeze, Accounts dont expire, so you cant get the name unless they change it
#1105 [14:42] <MrBreeze> okay, thanks for your help
#1106 [14:42] <MrBreeze> have a nice da y
#1107 [14:42] <MrBreeze> have a nice day
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#1112 [14:47] <NhlMinecraft12> How do I join MCPE 0.15 beta?
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#1114 [14:48] <NhlMinecraft12> Hello?
#1115 [14:48] * DoeIsMnfBoy_070 [DoeIsMnfBoy_070@notlogged] has joined #minecrafthelp
#1116 [14:48] <NhlMinecraft12> No one? Ok...
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#1128 [15:12] <nulix> hello, i recently updated to windows 10 on a dell vostro 220 desktop, and i have had the same graphics card since before i updated, and the drivers havnt updated at all, and now i get the "pixel format not accelerated" error, i cant do any updates on the driver and when i try to use the intel driver auto update tool theres always a unknown error when instaling it, i have tried completly reseting the computer and still the same error, i need
#1129 [15:17] * elpoyoloco [elpoyoloco@notlogged] has joined #minecrafthelp
#1130 [15:20] <nulix> hello, i recently updated to windows 10 on a dell vostro 220 desktop, and i have had the same graphics card since before i updated, and the drivers havnt updated at all, and now i get the "pixel format not accelerated" error, i cant do any updates on the driver and when i try to use the intel driver auto update tool theres always a unknown error when instaling it, i have tried completly reseting the computer and still the same error, i need
#1131 [15:20] * draknaxx [draknaxx@notlogged] has joined #minecrafthelp
#1132 [15:20] <draknaxx> hi?
#1133 [15:21] <draknaxx> i need help
#1134 [15:21] * haeygehuhuf [haeygehuhuf@notlogged] has joined #minecrafthelp
#1135 [15:22] <draknaxx> Somebody?
#1136 [15:22] * haeygehuhuf [haeygehuhuf@notlogged] has quit. (Client Quit)
#1137 [15:22] <draknaxx> I need help please.
#1138 [15:23] * Anzhiz is now known as Anzhi
#1139 [15:25] <Anna> draknaxx: with what?
#1140 [15:25] <Anna> nulix: do you have an ubuntu link?
#1141 [15:25] <draknaxx> Hi Anna
#1142 [15:25] <draknaxx> You can read me?
#1143 [15:25] <Anna> Hi
#1144 [15:25] <Anna> Read?
#1145 [15:25] <Anna> What do you need help with?
#1146 [15:26] <nulix> hello, i recently updated to windows 10 on a dell vostro 220 desktop, and i have had the same graphics card since before i updated, and the drivers havnt updated at all, and now i get the "pixel format not accelerated" error, i cant do any updates on the driver and when i try to use the intel driver auto update tool theres always a unknown error when instaling it, i have tried completly reseting the computer and still the same error, i need
#1147 [15:26] <draknaxx> I bought Minecraft A long time ago..
#1148 [15:26] <Anna> nulix: do you have an ubuntu link?
#1149 [15:26] <draknaxx> And now not found migration with Mojang
#1150 [15:27] <Anna> not found migration? How so?
#1151 [15:27] <nulix> ubuntu?
#1152 [15:27] <draknaxx> I don't Know...
#1153 [15:27] <Anna> ??> nulix win/dxdiag
#1154 [15:27] <draknaxx> I I'm desperate..
#1155 [15:27] <Absol> nulix: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1156 [15:28] <Anna> draknaxx: So, what is wrong?
#1157 [15:28] <Anna> You can't migrate?
#1158 [15:28] <draknaxx> I can't migrate my official account Minecraft
#1159 [15:28] <Anna> How so?
#1160 [15:28] <Anna> What is your username?
#1161 [15:28] <draknaxx> I create now a account in Mojang.net
#1162 [15:29] <draknaxx> And do not let me link
#1163 [15:29] <draknaxx> My account official
#1164 [15:30] <Anna> What does it say?
#1165 [15:31] <nulix> Card name: Intel(R) G45/G43 Express Chipset (Microsoft Corporation - WDDM 1.1) Manufacturer: Intel Corporation Chip type: Intel(R) 4 Series Express Chipset Family DAC type: Internal Device Type: Full Device Device Key: Enum\PCI\VEN_8086&DEV_2E22&SUBSYS_02831028&REV_03 Display Memory: 1695 MB Dedicated Memory: 64 MB Shared Memory: 1631 MB Current Mode: 1440 x 900 (32 bit) (60H
#1166 [15:31] <draknaxx> I do not want to buy it again..
#1167 [15:32] <draknaxx> Anna pls priv
#1168 [15:33] <Anna> ??> nulix paste
#1169 [15:33] <Absol> nulix: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1170 [15:34] <nulix> http://paste.ubuntu.com/16267716/
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#1173 [15:36] <draknaxx> Ok Anna, my problem is: I don't know my password from my official account Minecraft.net
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#1176 [15:36] <Anna> Reset the password?
#1177 [15:37] <crosspolaris> I'm having trouble- I had a minecraft Premium account back in the day- and am trying to login, but cannot remember my login credentials
#1178 [15:37] <draknaxx> No.. It's very weird
#1179 [15:37] <draknaxx> You speak spanish? no, no?
#1180 [15:38] <Anna> ??> draknaxx lang/es
#1181 [15:38] <Absol> draknaxx: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#1182 [15:38] <Anna> crosspolaris: reset your password?
#1183 [15:38] <Anna> nulix: is that the full paste?
#1184 [15:38] <nulix> just of the graphics stuff
#1185 [15:39] <nulix> do u want full?
#1186 [15:39] <crosspolaris> I tried reseting my password- I get the reset email and follow the steps. But when I go to login, it says it can't find my username and password
#1187 [15:40] <draknaxx> I bought a account from Minecraft long time, and now it does not let me migrate my account in Mojang.net
#1188 [15:41] <crosspolaris> I have the same problem as draknaxx
#1189 [15:41] <crosspolaris> I think
#1190 [15:42] <Anna> nulix: full paste, yes
#1191 [15:42] <nulix> http://paste.ubuntu.com/16267837/
#1192 [15:42] <Anna> ??> crosspolaris login/throttle
#1193 [15:42] <Absol> crosspolaris: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1194 [15:42] <Absol> crosspolaris: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#1197 [15:43] <crosspolaris> Can you see my account details right now?
#1198 [15:43] <Anna> crosspolaris: what is your username?
#1199 [15:43] <crosspolaris> I will wait. I did try more than 3 times
#1200 [15:44] <crosspolaris> I think it was crosspolaris or crossphoenix
#1201 [15:44] <crosspolaris> those are the only two i ever use
#1202 [15:44] <draknaxx> My username is draknaxx Anna
#1203 [15:44] <crosspolaris> Sorry for not being able to recall more info :( it's been so long
#1204 [15:44] <Anna> nulix: There are no supported drivers for windows 10 for your computer. You will have to dowjgrade to windows 7 or use a different computer
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#1207 [15:46] <crosspolaris> @ Anna- did you look up my account information by chance?
#1208 [15:46] <draknaxx> can you help me Anna?
#1209 [15:46] <Anna> draknaxx: I'm still not quite sure what you need help with. Could you explain it?
#1210 [15:46] <Anna> crosspolaris: You're looking in with your username, correct?
#1211 [15:47] <draknaxx> I have the same problem as Crosspolaris
#1212 [15:47] <crosspolaris> What do you mean?
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#1215 [15:48] <crosspolaris> my Minecraft Premium account from back in the Beta is now not communicating with Mojang accounts
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#1217 [15:48] <Anna> Ok, so both of you. Is your problem not being able to log in? And it saying your password or email or name is incorrect?
#1218 [15:48] <crosspolaris> And I've forgotten much of my old user account info I used back then. I can probably dig it up, but I don't know how
#1219 [15:48] <draknaxx> yes yes
#1220 [15:48] <crosspolaris> yes.
#1221 [15:48] <Anna> Or are you both trying to migrate?
#1222 [15:48] <crosspolaris> @ Anna Yes.
#1223 [15:49] <Anna> Have you both reset your passwords and tried that?
#1224 [15:49] <draknaxx> Anna i have the same problem as crosspolaris
#1225 [15:49] <crosspolaris> @ Anna Yes.
#1226 [15:49] <Anna> ?? login/throttle
#1227 [15:49] <Absol> login/throttle: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1228 [15:49] <Absol> login/throttle: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1229 [15:49] <crosspolaris> Okay. I will try that
#1230 [15:49] <Anna> Try that ^ if it doesn't work come back here.
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#1232 [15:50] <crosspolaris> But I reset my password, and was successful. But when I went to put in the new password, it said it couldn't find my account
#1233 [15:50] <Anna> couldn't find your account?
#1234 [15:50] <Anna> or said your password or username was incorrect?
#1235 [15:50] <Anna> Which one?
#1236 [15:50] <crosspolaris> It said my username or password was incorrect
#1237 [15:50] <Anna> Thats because of the throttle then
#1238 [15:51] <crosspolaris> Sorry, what it says is: Unkown password or email address
#1239 [15:51] <crosspolaris> *unknown
#1240 [15:51] <draknaxx> yes
#1241 [15:51] <draknaxx> i have the same problem
#1242 [15:52] <Anna> Try wait three hours without trying to login
#1243 [15:52] * darenton2k7 [darenton2k7@notlogged] has joined #minecrafthelp
#1244 [15:52] <Anna> then reset your password and try again
#1245 [15:52] <crosspolaris> okay
#1246 [15:52] <crosspolaris> will do
#1247 [15:53] * Zachary_ [Zachary_@notlogged] has joined #minecrafthelp
#1248 [15:53] <Zachary_> hello
#1249 [15:53] <Anna> Hi
#1250 [15:53] <darenton2k7> Alright so quick question.. Someone has stolen my MC account... and they must have changed the email address cause i dont get a reset password email (not in junk either) so how do i go about getting my account back? (theres something about giving my card details to confirm its mine or something? where i think i have been issued a new card adn because it was like 4+ years ago i dont have the email...
#1251 [15:54] * NIKO_Swag1794 [NIKO_Swag1794@notlogged] has joined #minecrafthelp
#1252 [15:54] <Anna> ??> draknaxx mojang/email
#1253 [15:54] <Absol> draknaxx: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1254 [15:54] <Absol> draknaxx: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1255 [15:54] <Anna> hmm.
#1256 [15:54] <Anna> ??> draknaxx account/hacked
#1257 [15:54] <Absol> draknaxx: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#1258 [15:54] <Absol> draknaxx: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#1259 [15:54] <Anna> ah, that one ^
#1260 [15:55] <draknaxx> pff.... omg..
#1261 [15:55] <draknaxx> My account....
#1262 [15:55] <Anna> oh whoops
#1263 [15:55] <Zachary_> um for some reason i cant log into my minecraft account either even with autofill it still denies it and now i cant play :(
#1264 [15:55] <NIKO_Swag1794> i need help because it will not let me download the game
#1265 [15:55] <Anna> I meant darenton2k7 not draknaxx
#1266 [15:55] <Anna> draknaxx: ignore that
#1267 [15:55] * danielmagro [danielmagro@notlogged] has quit. (Quit: Web client closed)
#1268 [15:55] <Anna> ??> darenton2k7 account/hacked
#1269 [15:55] <Absol> darenton2k7: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#1270 [15:56] <Absol> darenton2k7: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#1271 [15:56] <Anna> NIKO_Swag1794: how so? what does it say when you try?
#1272 [15:56] <Anna> Zachary_: what is your username?
#1273 [15:56] <darenton2k7> how do i get a transaction id when i bought the game over 4 years ago and deleted the confirmation emails? lol
#1274 [15:57] <Anna> darenton2k7: trash folder?
#1275 [15:57] <darenton2k7> emptied regularly
#1276 [15:57] <NIKO_Swag1794> ana I enter my mind and will not let me and I am premium download
#1277 [15:57] <Zachary_> my username is zp2945abc
#1278 [15:57] <Anna> Well why'd you delete an important email like that :/
#1279 [15:57] <Anna> NIKO_Swag1794: what is your username?
#1280 [15:58] <NIKO_Swag1794> NIKO_Swag1794
#1281 [15:58] <darenton2k7> i dont keep stuff like that that is over 2 years old
#1282 [15:58] <Anna> could've kept it somewhere else. Anyway did you read the article linked?
#1283 [15:58] <darenton2k7> i can categorically prove its my account.. ive been on streams for FTB etc building maps etc
#1284 [15:59] <NIKO_Swag1794> nikoswag1794@gmail.com
#1285 [15:59] <Anna> Zachary_ and NIKO_Swag1794 are you both logging in with your email, not username?
#1286 [15:59] <Zachary_> ive used both
#1287 [15:59] <Anna> how many times?
#1288 [16:00] <Zachary_> idk maybe 2-3 times each
#1289 [16:00] <Anna> ??> Zachary_ login/throttle
#1290 [16:00] <Absol> Zachary_: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1291 [16:00] <Absol> Zachary_: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1292 [16:00] <NIKO_Swag1794> with my email
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#1294 [16:00] <Zachary_> oh ok thanks
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#1296 [16:01] <Anna> NIKO_Swag1794: So, does it not let you log in, or just not let you download minecraft?
#1297 [16:02] <Zachary_> ok well thanks for the help bye :P
#1298 [16:02] <NIKO_Swag1794> if I can get in but will not let me download the game and tells me to buy again
#1299 [16:02] <darenton2k7> okay so it says i have already migrated my account (even though i never did)...
#1300 [16:04] <NIKO_Swag1794> yes
#1301 [16:04] <Anna> darenton2k7: yea, someine managed to migrate yours and take it. If it was already migrated they couldn't have
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#1303 [16:05] <Anna> Likely contact mojang about it darenton2k7
#1304 [16:05] <darenton2k7> it asks for transaction id etc
#1305 [16:05] <darenton2k7> i ahve the email saying it was migrated though
#1306 [16:05] <Anna> NIKO_Swag1794: So you are logged into it?
#1307 [16:06] <NIKO_Swag1794> yes
#1308 [16:06] <Neon_10> when i open minecraft and i just get on a server or a world it crashes and dont say error, PLS HELP ME!!!SOMEONE CAN?!?!?
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#1310 [16:06] <Anna> Neon_10: it doesn't give any error message?
#1311 [16:07] <NIKO_Swag1794> speak spanish anna
#1312 [16:07] <Anna> ??> NIKO_Swag1794 lang/es
#1313 [16:07] <Absol> NIKO_Swag1794: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#1314 [16:07] <NIKO_Swag1794> ok
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#1316 [16:08] * Ty is now known as Guest64376
#1317 [16:08] <NIKO_Swag1794> so how I can solve my problem?
#1318 [16:08] * NhlMinecraft12 [NhlMinecraft12@notlogged] has joined #minecrafthelp
#1319 [16:08] <Guest64376> HI
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#1321 [16:09] * draknaxx [draknaxx@notlogged] has quit. (Ping timeout: 195 seconds)
#1322 [16:09] <NhlMinecraft12> How do i become a 0.15 MCPE beta teste?
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#1324 [16:11] <NIKO_Swag1794> Anna, how i can solve my problem?
#1325 [16:11] <NhlMinecraft12> Niko_Swag1794 what is your problem?
#1326 [16:12] * i255d [i255d@notlogged] has joined #minecrafthelp
#1327 [16:12] <i255d> Hi
#1328 [16:12] <NhlMinecraft12> 1255d Hello, what is your problem?
#1329 [16:12] <NIKO_Swag1794> well my problem is this buy minecraft I played for a couple of months and then I accidentally erased my game then into my account minecraft.net and would not let me download the game I went out to buy again
#1330 [16:13] <i255d> I want to make it so my son and daughter can access the same world.
#1331 [16:13] <NhlMinecraft12> i155d Are there 2 different computers and 2 different accounts/
#1332 [16:13] * lalal1 [lalal1@notlogged] has joined #minecrafthelp
#1333 [16:14] <NhlMinecraft12> i155d Are there 2 different computers and 2 different accounts?
#1334 [16:14] <i255d> They each have their own laptops. Right now, I only have one account. I was going to buy another but it said I can't buy another with this account. I wanted to make sure I needed to setup another email before I did so.
#1335 [16:15] <NhlMinecraft12> i255d You indeed need to make another email account. also make sure the world is broadcasted to LAN
#1336 [16:16] <i255d> From just one computer.
#1337 [16:16] <NIKO_Swag1794> NhlMinecraft12, how i can solve my problem?
#1338 [16:16] <NhlMinecraft12> ?
#1339 [16:16] <NhlMinecraft12> NIKO_Swag1794 explain your problem to me
#1340 [16:17] <NIKO_Swag1794> well my problem is this buy minecraft I played for a couple of months and then I accidentally erased my game then into my account minecraft.net and would not let me download the game I went out to buy again
#1341 [16:17] <NhlMinecraft12> The rules state: WE CANNOT HELP WITH ACCOUNT ISSUES! (Unable to log in, stolen/lost/hacked account, migration issues) If you require support for account issues, visit the Mojang Support website. DO NOT SHARE YOUR LOGIN INFORMATION IN THE CHAT!
#1342 [16:18] <i255d> So I broadcast to LAN from one computer, and then I can share one world, or will all the worlds on that computer be shared?
#1343 [16:18] <i255d> Is there a place that this process is explained?
#1344 [16:19] <NIKO_Swag1794> do not steal any account this is the truth
#1345 [16:19] <NhlMinecraft12> i255d If you are in single-player, make sure the laptops are connected to the same wifi network, and broadcast the world to LAN
#1346 [16:20] <NhlMinecraft12> Which can be found in the pause screen
#1347 [16:20] <i255d> They are on the same wifi, I am a Network Engineer.
#1348 [16:20] * NIKO_Swag1794 [NIKO_Swag1794@notlogged] has quit. (Quit: Web client closed)
#1349 [16:20] <i255d> I just need to know how to do the setting in mincraft.
#1350 [16:20] * ha3512123 [ha3512123@notlogged] has joined #minecrafthelp
#1351 [16:21] <NhlMinecraft12> i255d Go into the wanted world. Then pause, broadcast to LAN.
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#1354 [16:23] <darenton2k7> Well thanks for the help... Without the transaction ID and a possible change of email by the person would lead me to believe ive lost the account for good :/
#1355 [16:23] <NhlMinecraft12> dartenon2k7 ?
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#1358 [16:24] <darenton2k7> My accounts stolen, I dont have transaction Id and they migrated my account and changed the email address.. so im pretty much screwed
#1359 [16:24] <NhlMinecraft12> darenton2k7 wait
#1360 [16:25] <NhlMinecraft12> darenton2k7 Can you give me a few minutes, maybe i can help ;D
#1361 [16:25] <darenton2k7> sure..
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#1364 [16:27] <NhlMinecraft12> darenton2k7 Try using this guide: https://help.mojang.com/customer/portal/articles/1903683
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#1369 [16:28] <darenton2k7> i dont quite understand it? the only thing i ahve which it currently is is perhaps the username as i assume you cant change it
#1370 [16:29] <NhlMinecraft12> darenton2k7 you can change your username
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#1372 [16:30] <darenton2k7> ah ffs so potentially ive lost the whole thing..
#1373 [16:30] <me> i deleted my anti virus software like i did last time i was on here and all i could do was play offline
#1374 [16:30] <me> any fix ideas for that?
#1375 [16:31] <darenton2k7> allow firewall exception @me
#1376 [16:31] * diego [diego@notlogged] has quit. (Ping timeout: 195 seconds)
#1377 [16:32] <me> how do i do that
#1378 [16:32] * nikolas_gamer [nikolas_gamer@notlogged] has quit. (Client Quit)
#1379 [16:32] * NhlMinecraft12 [NhlMinecraft12@notlogged] has quit. (Ping timeout: 195 seconds)
#1380 [16:33] <darenton2k7> http://lmgtfy.com/?q=allow+firewall+exception
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#1384 [16:40] <me> what am i supposed to be allowing
#1385 [16:42] * jerry2013 [jerry2013@notlogged] has joined #minecrafthelp
#1386 [16:42] <me> @darenton2k7?
#1387 [16:42] <jerry2013> I am trying to sign in to my minecraft account and it will not let me. Even despite me changing my password multiple times
#1388 [16:43] <i255d> Ok, I opened the world up on the lan, how does the other computer find it?
#1389 [16:43] <me> that is a problem im going thru right now @jerry2013
#1390 [16:44] <jerry2013> Okay so I'm not the only one at least :/
#1391 [16:46] <i255d> Open on LAN
#1392 [16:46] <i255d> Indented
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#1396 [16:49] <me> can i plz get some help
#1397 [16:49] <jerry2013> Same
#1398 [16:49] <jerry2013> I would someone to help me too
#1399 [16:56] <jerry2013> Can no one help
#1400 [17:01] <i255d> Can I use Netstat -a command to see if port 4445 is open, so I can be sure my computer is ready to have my other computer to connect to it to share a world.
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#1406 [17:05] <ali> hi
#1407 [17:05] <Abismo> hi
#1408 [17:05] <ali> can you help me
#1409 [17:06] <ali> hi
#1410 [17:07] <ali> can anyone help me on java.lang.nullpointer
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#1415 [17:18] <teun> hello, my minecraft crashes every time I open a single player world, I already tried reinstalling but that didn't solve the problem, can anyone help?
#1416 [17:19] * Tommy815Ruler [Tommy815Ruler@notlogged] has joined #minecrafthelp
#1417 [17:19] <CubeTheThird> teun, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1418 [17:19] <Tommy815Ruler> I have a OneVanilla prepaid visacard
#1419 [17:20] <Tommy815Ruler> I cant seem to use it for minecraft
#1420 [17:20] <Tommy815Ruler> It keeps saying error
#1421 [17:20] <Tommy815Ruler> and wont accept
#1422 [17:21] <CubeTheThird> Tommy815Ruler, prepaid credit cards cannot be used for international purchases
#1423 [17:21] <CubeTheThird> Tommy815Ruler, you could either use it through paypal, or buy a gift code off Amazon instead
#1424 [17:21] <Tommy815Ruler> Thanks!
#1425 [17:22] <teun> http://paste.ubuntu.com/16269402/
#1426 [17:22] <teun> like that?
#1427 [17:22] <CubeTheThird> teun, yes. In the game's video settings, turn on VBOs
#1428 [17:22] * Jake [Jake@notlogged] has joined #minecrafthelp
#1429 [17:23] <Tommy815Ruler> How do you get it through Amazon?
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#1432 [17:24] <Jake> how do I find my old email on my old minecraft account? (have no Idea of what it is). Want to migrate my mincraft account.
#1433 [17:25] <Tommy815Ruler> How do I put the gift card into Amazon?
#1434 [17:25] <teun> yes that worked! Thank you so much!
#1435 [17:25] <CubeTheThird> Tommy815Ruler, I'm not sure honestly
#1436 [17:25] <CubeTheThird> Jake, you'll have to contact Mojang about this
#1437 [17:25] <CubeTheThird> ??> Jake mojang/email
#1438 [17:25] <Absol> Jake: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1439 [17:25] <Absol> Jake: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1440 [17:26] <Jake> thx for help
#1441 [17:26] * saulo [saulo@notlogged] has joined #minecrafthelp
#1442 [17:27] * bbunnny [bbunnny@notlogged] has joined #minecrafthelp
#1443 [17:27] <Tommy815Ruler> CubeTheThird Do you know anyone who has a idea? I have been doing this for 1 hour
#1444 [17:27] <bbunnny> Hi everyone !
#1445 [17:28] <CubeTheThird> Tommy815Ruler, you might want to google that one
#1446 [17:28] <CubeTheThird> hello bbunnny
#1447 [17:28] * lalal1 [lalal1@notlogged] has quit. (Ping timeout: 195 seconds)
#1448 [17:29] <bbunnny> I've a pb with my account : seems it doesn't exists anymore (i can create a new account with the old mail adress it has) but i can't login with the old one (i paid for minecraft in this one...)
#1449 [17:29] <CubeTheThird> bbunnny, what is your minecraft username?
#1450 [17:29] <bbunnny> MrBbunnny
#1451 [17:30] <CubeTheThird> bbunnny, hmm well as far as I can tell that name is still registered. Perhaps you have it under a different email?
#1452 [17:30] <Tommy815Ruler> CubeTheThird I have been Researching I cant find a way D:
#1453 [17:30] <bbunnny> I tried all different email i have and i neevr receive any password reset...
#1454 [17:31] <Tommy815Ruler> CubeTheThird Do you know anyone that might know more?
#1455 [17:31] <bbunnny> In one of my email, i still have passwd reset from 2013 but i created a new accound without pb
#1456 [17:32] <CubeTheThird> bbunnny, you'll have to contact Mojang about it then
#1457 [17:32] <CubeTheThird> ??> bbunnny mojang/email
#1458 [17:32] <Absol> bbunnny: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1459 [17:32] <Absol> bbunnny: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1460 [17:32] * saulo [saulo@notlogged] has quit. (Quit: Web client closed)
#1461 [17:32] <CubeTheThird> Tommy815Ruler, the only other way I know how to use it online is via paypal
#1462 [17:32] <CubeTheThird> ??> Tommy815Ruler account/payment/gift-codes
#1463 [17:32] <Absol> Tommy815Ruler: Gift Codes purchases are currently disabled in the US. There is no ETA when this feature will become available again.
#1464 [17:32] <Absol> Tommy815Ruler: To purchase a gift code, buy a physical Minecraft gift card at a store near you: http://minecraft.net/prepaid
#1465 [17:33] <bbunnny> Okay, thank you guys ! I hope it'll work ;-)
#1466 [17:33] <bbunnny> Bye !
#1467 [17:33] * themonstertrap [themonstertrap@notlogged] has joined #minecrafthelp
#1468 [17:33] * edgar [edgar@notlogged] has joined #minecrafthelp
#1469 [17:33] <Tommy815Ruler> CubeTheThird PayPal doesnt accept that type of cards
#1470 [17:34] <CubeTheThird> Tommy815Ruler, oh really? then I'm not sure. You might want to see if there's amazon support or something to contact someone
#1471 [17:34] <Tommy815Ruler> Absol Is there any way without going anywhere and calling anyone to get a minecraft account?
#1472 [17:35] <CubeTheThird> Tommy815Ruler, Absol is a robot. You could try using a different method of payment
#1473 [17:36] <Tommy815Ruler> CubeTheThird YES I GOT AMAZON TO WORK!!! Ty but now how to apply it to mc account? :)
#1474 [17:36] <CubeTheThird> Tommy815Ruler, you can redeem the code on minecraft.net if I'm not mistaken
#1475 [17:37] <Tommy815Ruler> Thanks
#1476 [17:37] <Galaxy_2Alex> Tommy815Ruler, It's https://account.mojang.com/redeem
#1477 [17:38] <CubeTheThird> ah my mistake
#1478 [17:38] <ali> hi
#1479 [17:38] <CubeTheThird> hello ali
#1480 [17:39] <ali> can you help me
#1481 [17:39] <CubeTheThird> ali, with what?
#1482 [17:39] * bbunnny [bbunnny@notlogged] has quit. (Quit: Web client closed)
#1483 [17:39] <Tommy815Ruler> How do you get the gift card code from Amazon?
#1484 [17:39] <CubeTheThird> Tommy815Ruler, I imagine you get an email/
#1485 [17:39] <CubeTheThird> ?
#1486 [17:40] <ali> with java.lang.nullpointer ex. error
#1487 [17:40] <CubeTheThird> ali, when do you get this message?
#1488 [17:40] <Galaxy_2Alex> Tommy815Ruler, It should be redirecting you to the correct page after you paid.
#1489 [17:40] <Tommy815Ruler> I only got a actiation code
#1490 [17:40] <ali> in minecraft
#1491 [17:40] <edgar> poque el minecraft pide el pixel format not accelerat
#1492 [17:40] <Galaxy_2Alex> Tommy815Ruler, That is the code you need
#1493 [17:40] <Galaxy_2Alex> edgar, Do you have a link to your DxDiag? If so, please give us the link (URL) to it by posting it into this chatroom.
#1494 [17:40] <ali> hi
#1495 [17:41] <CubeTheThird> ali, ok yes, but when specifically?
#1496 [17:41] * Hi [Hi@notlogged] has joined #minecrafthelp
#1497 [17:41] <Tommy815Ruler> It says int is not a valid code
#1498 [17:41] <edgar> que es eso
#1499 [17:41] <edgar> si
#1500 [17:41] <Tommy815Ruler> The only code I got is the Claim Code
#1501 [17:41] <Hi> i need help i changed my username on minecraft but when i click to play on website it says not authenticle with minecraft or something like that
#1502 [17:41] <CubeTheThird> ??> Hi launcher/relog
#1503 [17:42] <Absol> Hi: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#1504 [17:42] <Galaxy_2Alex> Tommy815Ruler, Is it in this format?: A1A1-B2B2-C3C3
#1505 [17:42] <ali> in minecraft
#1506 [17:42] <Tommy815Ruler> The only code I got is The Claim Code and it says its not valid
#1507 [17:42] <Tommy815Ruler> Yes its like that
#1508 [17:42] <CubeTheThird> ali, in singleplayer? multiplayer?
#1509 [17:42] <ali> multi
#1510 [17:42] * edgar [edgar@notlogged] has quit. (Quit: Web client closed)
#1511 [17:42] <CubeTheThird> ali, what anti-virus and firewall software do you have?
#1512 [17:42] <Tommy815Ruler> But its has like A43B-K3453I
#1513 [17:43] <Hi> THANKS IT WORK
#1514 [17:43] <Galaxy_2Alex> Tommy815Ruler, Make sure you entered it correctly, and there are no spaces in the beginning or the end
#1515 [17:43] * Hi [Hi@notlogged] has quit. (Client Quit)
#1516 [17:43] <Tommy815Ruler> Yes That is what I did
#1517 [17:43] <Tommy815Ruler> It has 2 dashes right?
#1518 [17:44] <Galaxy_2Alex> Tommy815Ruler, Yes.
#1519 [17:44] <Tommy815Ruler> It says invalid
#1520 [17:44] <Galaxy_2Alex> Tommy815Ruler, Give it anouter 5-10 minutes, it may be having some issues right now.
#1521 [17:44] <ali> i dont know
#1522 [17:45] <CubeTheThird> ??> ali tools/hjt
#1523 [17:45] <Absol> ali: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1524 [17:45] <Absol> ali: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1525 [17:45] <Tommy815Ruler> Thanks :)
#1526 [17:45] * KAIQUE [KAIQUE@notlogged] has joined #minecrafthelp
#1527 [17:45] <ali> what is hjt
#1528 [17:45] <CubeTheThird> ali, do what Absol said
#1529 [17:46] <Tommy815Ruler> It has been about 7 minutes since this transaction
#1530 [17:46] <Tommy815Ruler> It has been 11 minutes accualy
#1531 [17:46] <Tommy815Ruler> I am very anyyoed because I was so happy I was getting a minecraft account today...
#1532 [17:47] * luiz120 [luiz120@notlogged] has joined #minecrafthelp
#1533 [17:47] <ali> which program
#1534 [17:48] * luiz120 [luiz120@notlogged] has quit. (Client Quit)
#1535 [17:48] <CubeTheThird> ali, read EVERYTHING Absol said
#1536 [17:48] * GolovkoD [GolovkoD@notlogged] has joined #minecrafthelp
#1537 [17:49] <ali> ok i read it but which program
#1538 [17:49] <CubeTheThird> ali, the Trend Micro program, as Absol said
#1539 [17:49] <Galaxy_2Alex> Tommy815Ruler, Give it a bit more time, if it doesn't work then, you may want to contact Amazon since they may have accidently given you an invalid code.
#1540 [17:49] <GolovkoD> My account was hacked I what can I do?
#1541 [17:49] <GolovkoD> This is the same exact name
#1542 [17:50] <GolovkoD> And I can't play mc anymore
#1543 [17:50] <Galaxy_2Alex> ??> GolovkoD account/hacked
#1544 [17:50] <Absol> GolovkoD: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#1545 [17:50] <Absol> GolovkoD: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#1546 [17:50] <Tommy815Ruler> It is the same as the claim code right?
#1547 [17:50] <Galaxy_2Alex> Tommy815Ruler, It should be, yes, except you have received any other codes after that with the same format.
#1548 [17:50] <GolovkoD> Well my cousins friend gave it to me his name is Dennis golovko
#1549 [17:51] <GolovkoD> So I don't have his email
#1550 [17:51] <Galaxy_2Alex> GolovkoD, Then you are not the owner of the account.
#1551 [17:51] * StickyHorse10 [StickyHorse10@notlogged] has joined #minecrafthelp
#1552 [17:51] <GolovkoD> He gave it to me and can I say the original account
#1553 [17:51] <Galaxy_2Alex> GolovkoD, The EULA prohibits giving the account away
#1554 [17:51] <ali> who i run it
#1555 [17:51] * slaky [slaky@notlogged] has joined #minecrafthelp
#1556 [17:51] <GolovkoD> I looked up mc names and the skin it is right know is a girl
#1557 [17:52] <Tommy815Ruler> Galaxy_2Alex I read that it is impossible to use amazon gift card on anything but stuff in Amazon
#1558 [17:52] <ali> how
#1559 [17:52] <GolovkoD> And mine was a man with blond hair and black shirt with F
#1560 [17:52] <Galaxy_2Alex> GolovkoD, Except you have the transaction ID from the account, you will not be able to recover the account.
#1561 [17:52] <GolovkoD> What is the transaction if?
#1562 [17:52] <GolovkoD> I'd?
#1563 [17:52] <Galaxy_2Alex> ??> GolovkoD account/trans-id
#1564 [17:52] <Absol> GolovkoD: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1565 [17:52] <GolovkoD> The code when you bought the account
#1566 [17:53] <GolovkoD> So I can't retrieve it
#1567 [17:53] <Galaxy_2Alex> Tommy815Ruler, The MC bought via Amazon is nonrefundable, you will have to contact their support directly and, if necessary, request a new code.
#1568 [17:53] <GolovkoD> I'm 12 so I have no idea what transaction is is
#1569 [17:53] <ali> how i run it
#1570 [17:53] <Tommy815Ruler> I havent Bought MC via Amazon
#1571 [17:53] <Galaxy_2Alex> GolovkoD, Then there is nothing you can do since you are not the owner of the account.
#1572 [17:53] <Tommy815Ruler> for PC
#1573 [17:53] <ali> cube
#1574 [17:53] <Tommy815Ruler> If I buy it I will get a code?
#1575 [17:53] <Tommy815Ruler> for minecraft account?
#1576 [17:53] <Galaxy_2Alex> Tommy815Ruler, Where did you buy it from?
#1577 [17:53] <Galaxy_2Alex> Tommy815Ruler, The other code?
#1578 [17:53] <Tommy815Ruler> I have a gift card
#1579 [17:53] <GolovkoD> I did some research and lifeboat leaked 3 million accounts I think some of my friends were hacked also
#1580 [17:53] <Tommy815Ruler> I got it from Gift Card
#1581 [17:54] <StickyHorse10> How do we update graphics drivers on windows?
#1582 [17:54] <GolovkoD> Galaxy I did some research and lifeboat leaked 3 million mc accounts and I think mine was one of them
#1583 [17:54] <Galaxy_2Alex> Tommy815Ruler, Oh, sorry, my bad. One moment.
#1584 [17:54] <Tommy815Ruler> I got it from Gift Card?
#1585 [17:54] <Tommy815Ruler> Do I buy
#1586 [17:54] <GolovkoD> My parents don't allow me to get mc accounts
#1587 [17:54] <Tommy815Ruler> Minecraft PC/MAC?
#1588 [17:55] <Galaxy_2Alex> GolovkoD, It's their own duty to change their login data.
#1589 [17:55] <Tommy815Ruler> on Amazon?
#1590 [17:55] <Galaxy_2Alex> Tommy815Ruler, Yes, that's it.
#1591 [17:55] * slaky [slaky@notlogged] has quit. (Client Quit)
#1592 [17:55] <GolovkoD> Galaxy how do I talk to you privately
#1593 [17:55] <Tommy815Ruler> Oh All that work LOL
#1594 [17:55] <Galaxy_2Alex> GolovkoD, There is no need to do that.
#1595 [17:55] <Galaxy_2Alex> StickyHorse10, Do you have a link to your DxDiag? If so, please give us the link (URL) to it by posting it into this chatroom.
#1596 [17:55] <GolovkoD> I have proof that I know previous password of golovkod
#1597 [17:55] <GolovkoD> I am I able to tell that?
#1598 [17:55] <StickyHorse10> http://paste.ubuntu.com/16269615/
#1599 [17:55] * Dylan2218 [Dylan2218@notlogged] has joined #minecrafthelp
#1600 [17:56] <Galaxy_2Alex> GolovkoD, You are still not the owner of the account, your cousin's friend wasn't allowed to give you the account in the first place.
#1601 [17:56] <GolovkoD> Why?
#1602 [17:56] <GolovkoD> It was a gift
#1603 [17:56] * Dylan2218 [Dylan2218@notlogged] has quit. (Client Quit)
#1604 [17:56] <Galaxy_2Alex> StickyHorse10, Your system is too old and does not support Windows 10. You will have to downgrade to Windows 7 or 8.1 (Start Menu > Settings > Update & Security > Recovery > Go back to Windows 7 or 8.1, only available within the first month after the upgrade), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot help you with that. If it is a laptop, you will need a new system.
#1605 [17:56] * Marco [Marco@notlogged] has joined #minecrafthelp
#1606 [17:56] <Galaxy_2Alex> GolovkoD, The rules of the game (EULA) doesn't allow giving accounts away.
#1607 [17:56] <GolovkoD> Galaxy can I juust tell you the password for proof?
#1608 [17:56] * Marco is now known as Guest91219
#1609 [17:57] <Galaxy_2Alex> GolovkoD, No, there is nothing I'd be able to do with it since I do not work for Mojang.
#1610 [17:57] <Guest91219> Every time I launch I get a cash error,,the problem is in the application
#1611 [17:57] <GolovkoD> Galaxy o can never play mc again my friends are waiting for me
#1612 [17:57] <GolovkoD> Then why are you here?
#1613 [17:57] <GolovkoD> Are it a robot?
#1614 [17:57] <GolovkoD> You*
#1615 [17:57] <CubeTheThird> GolovkoD, this chatroom is run by community volunteers. We don't work for Mojang here
#1616 [17:57] <Galaxy_2Alex> GolovkoD, No, all mods here are volunteers.
#1617 [17:58] <Galaxy_2Alex> GolovkoD, I'm sorry, but there's nothing else we can do for you.
#1618 [17:58] <GolovkoD> How do I get in contact with Mojang
#1619 [17:58] <Galaxy_2Alex> ??> GolovkoD mojang/email
#1620 [17:58] <Absol> GolovkoD: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1621 [17:58] <Absol> GolovkoD: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1622 [17:59] <Galaxy_2Alex> Guest91219, We need the full error message please.
#1623 [17:59] <Tommy815Ruler> OMG THANK YOU SO MUCH IM SO HAPPY!!!!
#1624 [17:59] <Galaxy_2Alex> Tommy815Ruler, You're welcome :)
#1625 [17:59] <Galaxy_2Alex> Tommy815Ruler, Enjoy playing
#1626 [18:00] <Tommy815Ruler> THANKS <3 NOW I HAVE TO BUY RANKS D:
#1627 [18:00] <Galaxy_2Alex> Tommy815Ruler, Make sure they follow the server follows the EULA, or it may get shut down soon! :)
#1628 [18:01] * Guest91219 [Guest91219@notlogged] has quit. (Ping timeout: 195 seconds)
#1629 [18:01] <Galaxy_2Alex> words
#1630 [18:01] <Galaxy_2Alex> *Make sure that the server follows the EULA;
#1631 [18:01] <CubeTheThird> ya if you have to buy a rank the server is probably gonna get blocked
#1632 [18:01] * themonstertrap [themonstertrap@notlogged] has quit. (Ping timeout: 195 seconds)
#1633 [18:03] <Tommy815Ruler> I need help again D: Can you possibly convert amazon gift card into a credit like card?
#1634 [18:03] <CubeTheThird> nope
#1635 [18:04] <Tommy815Ruler> Are you talking to me Cube?
#1636 [18:04] <CubeTheThird> Tommy815Ruler, yes I'm talking to you. You can't covert amazon gift cards
#1637 [18:04] <Tommy815Ruler> NOO I WASTED $30
#1638 [18:05] <Tommy815Ruler> Can you use Amazon to buy Hypixel Ranks?
#1639 [18:06] * jhonnatan [jhonnatan@notlogged] has joined #minecrafthelp
#1640 [18:06] <CubeTheThird> Tommy815Ruler, we have nothing to do with hypixel here
#1641 [18:06] <Tommy815Ruler> O okay D:
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#1669 [18:53] <AgentCoolWolf> my game is acting really weird
#1670 [18:55] <CubeTheThird> AgentCoolWolf can you elaborate on that?
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#1674 [18:55] <AgentCoolWolf> my game is acting really weird
#1675 [18:56] <CubeTheThird> AgentCoolWolf can you elaborate on that?
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#1677 [18:56] <AgentCoolWolf> when i walk i start boosting on and off crazily
#1678 [18:56] <AgentCoolWolf> it happens with flying too
#1679 [18:56] <CubeTheThird> AgentCoolWolf, what do you mean by 'boosting'?
#1680 [18:56] <AgentCoolWolf> like when u sprint but on and offf at a quick pace
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#1682 [18:57] <AgentCoolWolf> sneaking too
#1683 [18:57] <CubeTheThird> AgentCoolWolf, are you using a wireless keyboard?
#1684 [18:57] <AgentCoolWolf> no
#1685 [18:57] <bubba_> having problems with download says invalid vid but I uploaded it a million times
#1686 [18:57] <AgentCoolWolf> also
#1687 [18:57] <CubeTheThird> bubba_, what download?
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#1689 [18:58] <AgentCoolWolf> if i hold down my inventory key it flickers on and off it
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#1691 [18:58] <AgentCoolWolf> it came outta nowhere
#1692 [18:59] <AgentCoolWolf> i was on a server
#1693 [18:59] <CubeTheThird> AgentCoolWolf, are you using any mods, like optifine?
#1694 [18:59] <AgentCoolWolf> when it happened
#1695 [18:59] <AgentCoolWolf> i was using a few but i stopped
#1696 [18:59] <bubba_> minecraft1.6.6.1 good tell I hit play
#1697 [18:59] <CubeTheThird> ??> bubba_ launcher/log
#1698 [18:59] <Absol> bubba_: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1699 [18:59] <Absol> bubba_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1700 [18:59] <AgentCoolWolf> lucky block and backpack mod
#1701 [19:00] <CubeTheThird> AgentCoolWolf, and you're currently playing without any? no forge?
#1702 [19:00] <AgentCoolWolf> i have it installed but im not using it
#1703 [19:01] <bubba_> http://paste.ubuntu.com/16270123/
#1704 [19:01] <CubeTheThird> AgentCoolWolf, ok, in-game can you hold f3 + c until it crashes?
#1705 [19:01] <AgentCoolWolf> sure one sec
#1706 [19:01] <CubeTheThird> bubba_, does your issue occur without optifine?
#1707 [19:02] <bubba_> for lack of sounding stupid I am just a mom doing this for my son I have no clue what a optifine is
#1708 [19:03] <AgentCoolWolf> it didnt crash
#1709 [19:03] <CubeTheThird> bubba_, ah ok. In the launcher, click "Edit Profile". In the "Use Version" box, choose Latest Version
#1710 [19:04] <CubeTheThird> AgentCoolWolf, are you using a laptop?
#1711 [19:04] <AgentCoolWolf> no
#1712 [19:04] <AgentCoolWolf> its a pc
#1713 [19:04] <Tommy815Ruler> Wait this is part of minecraft
#1714 [19:04] <CubeTheThird> AgentCoolWolf, hmm that's very strange. Sounds like an issue with your keyboard though. Do you have similar issues with other games or applications?
#1715 [19:04] <Tommy815Ruler> How do you convert
#1716 [19:04] <Tommy815Ruler> Amazon into Paypal?
#1717 [19:04] <Tommy815Ruler> :P
#1718 [19:05] <CubeTheThird> Tommy815Ruler, I don't think you can covert it to anything
#1719 [19:05] <AgentCoolWolf> no i dont think so
#1720 [19:05] <CubeTheThird> AgentCoolWolf, can you test?
#1721 [19:05] <AgentCoolWolf> yea brb
#1722 [19:05] <bubba_> ok choose latest verison
#1723 [19:05] <AgentCoolWolf> actually it does work for others
#1724 [19:06] <CubeTheThird> bubba_, ok after saving the profile, click Play
#1725 [19:06] <AgentCoolWolf> it worked for mine blocks
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#1728 [19:07] <bubba_> CAME UP lack of updated graphics drivers but I updated many times
#1729 [19:07] <ruzley> ive forgotten the email address linked with my mine craft account but remember the username
#1730 [19:07] <GumpiCrafth> hello I need help my account does not help me out I have to pay 26 dollars again someone can explain that
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#1732 [19:07] <CubeTheThird> bubba_, ah ok. Do you have a dxdiag report?
#1733 [19:07] <CubeTheThird> ruzley, you'll have to contact Mojang about that
#1734 [19:07] <CubeTheThird> ??> ruzley mojang/email
#1735 [19:07] <Absol> ruzley: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1736 [19:07] <Absol> ruzley: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1737 [19:08] <ruzley> thanks g
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#1739 [19:08] <CubeTheThird> GumpiCrafth, what is your minecraft username?
#1740 [19:08] <CubeTheThird> AgentCoolWolf, hmm let's try doing a clean install of the game
#1741 [19:08] <CubeTheThird> ??> AgentCoolWolf win/reinst
#1742 [19:08] <Absol> AgentCoolWolf: You may need to reinstall the locally installed files that Minecraft puts into place.
#1743 [19:08] <Absol> AgentCoolWolf: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1744 [19:08] <AgentCoolWolf> delete everything?
#1745 [19:08] <AgentCoolWolf> wut will that do?
#1746 [19:09] <CubeTheThird> AgentCoolWolf, everything except the saves folder. It deletes all the game's files and forces the launcher to re-download them from scratch
#1747 [19:09] <AgentCoolWolf> ooohhh
#1748 [19:09] <AgentCoolWolf> k ill try
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#1750 [19:12] <bubba_> <cubethethird> http://paste.ubuntu.com/16270177/
#1751 [19:13] <AgentCoolWolf> i think its working
#1752 [19:13] <CubeTheThird> bubba_, ok one moment
#1753 [19:13] <CubeTheThird> bubba_, ok download and install https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-?product=81507
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#1755 [19:16] <AgentCoolWolf> it didnt work :,(
#1756 [19:17] <CubeTheThird> AgentCoolWolf, hmm can you reboot your computer and try again?
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#1758 [19:17] <AgentCoolWolf> ive tried that
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#1760 [19:17] <CubeTheThird> AgentCoolWolf, hmm and you say this only started recently? Did you recently install or update anything?
#1761 [19:19] <bubba_> <CubeTheThird> have to restart my computer be back let you know thanks
#1762 [19:19] <AgentCoolWolf> not that ik of
#1763 [19:19] <CubeTheThird> AgentCoolWolf, hmm. let's check your drivers I suppose
#1764 [19:19] <CubeTheThird> ??> AgentCoolWolf win/dxdiag
#1765 [19:19] <Absol> AgentCoolWolf: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1766 [19:20] <AgentCoolWolf> wait it mite work now
#1767 [19:20] <AgentCoolWolf> commencing test #2
#1768 [19:20] <CubeTheThird> lol
#1769 [19:20] <AgentCoolWolf> xD
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#1771 [19:22] <AgentCoolWolf> still testing...
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#1775 [19:22] <AgentCoolWolf> get redy
#1776 [19:23] <CubeTheThird> get set
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#1779 [19:23] <bubba_> omg thanks so much My son is going to call me a hero THANKS THANKS THANKS it worked
#1780 [19:23] <CubeTheThird> bubba_, awesome!
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#1782 [19:24] <Alfredagren> Hi, I sent an email about my lost Email for my Minecraft account 15 of april and I've stj,,¨
#1783 [19:24] <Alfredagren> still haven't got an answer*
#1784 [19:24] <AgentCoolWolf> ok it didnt work. next!
#1785 [19:24] <CubeTheThird> Alfredagren, did you send the transaction ID of your purchase?
#1786 [19:24] <CubeTheThird> ??> AgentCoolWolf win/dxdiag
#1787 [19:24] <Alfredagren> Yes I did
#1788 [19:24] <Absol> AgentCoolWolf: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1789 [19:25] <CubeTheThird> Alfredagren, hmm and you checked your spam for the reply?
#1790 [19:25] <Alfredagren> My spam?
#1791 [19:25] <CubeTheThird> Alfredagren, like your junk folder?
#1792 [19:27] <Alfredagren> No, I haven't got any Emails from mojang support
#1793 [19:27] <CubeTheThird> Alfredagren, hmm only thing I can recommend is emailing them again. Perhaps asking them to contact you via a different email if you have one
#1794 [19:29] <Alfredagren> I first sent an Email 6th of mars but I realized that I didn't type in my transaction ID so I sent another one with the ID 15th of april
#1795 [19:29] <Alfredagren> So I should send another mail again from another account?
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#1797 [19:30] <CubeTheThird> Alfredagren, as I said, I recommend you contact them again, asking them to reply to a different email then last time
#1798 [19:30] <AgentCoolWolf> http://paste.ubuntu.com/16270311/
#1799 [19:30] <Alfredagren> Okay, thanks :)
#1800 [19:30] <CubeTheThird> AgentCoolWolf, hmm well I suppose we could try updating your video drivers
#1801 [19:30] <AgentCoolWolf> how?
#1802 [19:31] <CubeTheThird> AgentCoolWolf, download and install catalyst software: http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%2010%20-%2064
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#1804 [19:31] * Minecon2016help [Minecon2016help@notlogged] has joined #minecrafthelp
#1805 [19:31] <Minecon2016help> hello
#1806 [19:32] <CubeTheThird> hello Minecon2016help
#1807 [19:32] <Minecon2016help> My mother signed up for minecon agent
#1808 [19:32] <Minecon2016help> but she hasn't received an emaiil about
#1809 [19:32] <Minecon2016help> being rejected or accepted, and the tickets go in sale in 30 minutes
#1810 [19:32] <Minecon2016help> what do I do
#1811 [19:32] * inuki74 [inuki74@notlogged] has joined #minecrafthelp
#1812 [19:33] <AgentCoolWolf> go to mojangg.com first if u havent
#1813 [19:33] <inuki74> aff
#1814 [19:33] <AgentCoolWolf> c if they have the info u need?
#1815 [19:33] <inuki74> aff bug
#1816 [19:33] <CubeTheThird> Minecon2016help, from what I can see on their website applications are over for agents, so you probably didn't get it
#1817 [19:33] <AgentCoolWolf> mojang.com i mean
#1818 [19:33] <inuki74> not mi salir do Minecraft
#1819 [19:33] <Minecon2016help> bi bi bi cybethethird
#1820 [19:33] <Minecon2016help> no no no *
#1821 [19:34] <inuki74> please wait
#1822 [19:34] <Minecon2016help> my mother applied before the deadline
#1823 [19:34] <inuki74> WTF
#1824 [19:34] <Minecon2016help> the tickets go on sale in 30 minutes
#1825 [19:34] <Minecon2016help> but my mom will pay for my ticket if she gets accepted for minecon agent
#1826 [19:34] <inuki74> mi gevi ip servidor vas Staff IP
#1827 [19:34] <Minecon2016help> but now, I won't be able to know
#1828 [19:34] <inuki74> mi gevi ip servidor vas Staff IP
#1829 [19:34] <CubeTheThird> Minecon2016help, well I'm not 100% sure how it all works. There might be info about it on account.mojang.com/me but if you don't see anything and haven't received an email, you probably don't get it
#1830 [19:35] <CubeTheThird> inuki74, we only speak English here
#1831 [19:35] <inuki74> not my versao 1.7.x not pegtar
#1832 [19:35] * ExoKruzer__ [ExoKruzer__@notlogged] has joined #minecrafthelp
#1833 [19:35] <CubeTheThird> ??> inuki74 lang/pt
#1834 [19:35] <Absol> inuki74: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1835 [19:35] <Minecon2016help> alright
#1836 [19:35] <Minecon2016help> thanks
#1837 [19:35] <Minecon2016help> I guess my mother was declinded
#1838 [19:35] <Minecon2016help> declined
#1839 [19:36] <AgentCoolWolf> im sry for u
#1840 [19:36] * Minecon2016help [Minecon2016help@notlogged] has quit. (Client Quit)
#1841 [19:36] <inuki74> vor dormi aff man falo do meu geito
#1842 [19:36] <AgentCoolWolf> it could have been fun
#1843 [19:36] * Gameplay_kaua [Gameplay_kaua@notlogged] has quit. (Quit: Web client closed)
#1844 [19:36] <inuki74> affffffffff
#1845 [19:37] * ExoKruzer_ [ExoKruzer_@notlogged] has quit. (Ping timeout: 201 seconds)
#1846 [19:37] <AgentCoolWolf> agh this takes so long to download
#1847 [19:39] <AgentCoolWolf> it said it was invalid
#1848 [19:39] <CubeTheThird> what do you mean?
#1849 [19:39] <AgentCoolWolf> corrupted
#1850 [19:39] <AgentCoolWolf> the download
#1851 [19:39] <CubeTheThird> AgentCoolWolf, you'll need to re-download it then. Perhaps with a different browser
#1852 [19:40] <AgentCoolWolf> ok
#1853 [19:41] <inuki74> when you enter the Minecraft Nao enters the version 1.7.x
#1854 [19:41] <CubeTheThird> inuki74, what happens?
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#1856 [19:42] * Qball [Qball@notlogged] has quit. (Remote host closed the connection)
#1857 [19:43] <inuki74> when I enter aparesce porcalsa of Mymoria aff
#1858 [19:44] <inuki74> not to enter the version 1.7.x because so happens to me
#1859 [19:44] <AgentCoolWolf> dgf
#1860 [19:44] <AgentCoolWolf> wut u mean?
#1861 [19:45] <inuki74> so I can enter the version 1.8.x and 1.9.2 1.9.1 .9
#1862 [19:45] <CubeTheThird> inuki74, you probably have your render distance set too high for older versions of the game
#1863 [19:45] <AgentCoolWolf> yea thats probly it
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#1865 [19:46] <inuki74> now I understand
#1866 [19:46] <AgentCoolWolf> wut do u need sneezing_panda?
#1867 [19:47] <inuki74> because more and not get version and because old version
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#1869 [19:48] <inuki74> I think I'll never play 1.7.x
#1870 [19:48] * Mlg_Pro_Sky [Mlg_Pro_Sky@notlogged] has joined #minecrafthelp
#1871 [19:48] <inuki74> I think I'll never play 1.7.x
#1872 [19:48] <inuki74> :(
#1873 [19:48] <CubeTheThird> inuki74, try lowering your render distance in the video settings
#1874 [19:49] <inuki74> more will play 1.8 hallelujah
#1875 [19:49] <inuki74> ok
#1876 [19:49] <inuki74> aaaaaaaaaaaaaa
#1877 [19:49] <inuki74> okey
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#1879 [19:50] <Mlg_Pro_Sky> My minecraft won't work. The laucnher says in order to play you need to upgrade your graphics card? please help.
#1880 [19:50] <CubeTheThird> Mlg_Pro_Sky, do you have a dxdiag report?
#1881 [19:50] * Darrel [Darrel@notlogged] has joined #minecrafthelp
#1882 [19:51] <Mlg_Pro_Sky> it won't let me get it.
#1883 [19:51] <inuki74> :) get gold
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#1892 [19:54] <SpotMan> My modded minecraft server keeps crashing i have the crash report if you can help please tell me! :)
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#1894 [19:55] <silverwolfs95> Hey does anyone know why my launcher is taking so long to open? Minecraft just updated and i reinstalled it because it was glitching, and I've literally been sitting here watching it for about 47 minutes. Please help! :)
#1895 [19:55] <CubeTheThird> ??> SpotMan mods
#1896 [19:55] <Absol> SpotMan: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1897 [19:55] <Absol> SpotMan: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1898 [19:56] <CubeTheThird> silverwolfs95, is the launcher downloading stuff?
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#1900 [19:56] <silverwolfs95> no it finished and now it just says launcing
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#1902 [19:56] <silverwolfs95> *launching
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#1904 [19:57] <SpotMan> silver wolf its not a mod pack its mods that ive set up
#1905 [19:57] <MukimPVP> Estou com um problema em meu mine
#1906 [19:57] <silverwolfs95> No i dont have any mods downloaded
#1907 [19:58] <CubeTheThird> ??> silverwolfs95 launcher/log
#1908 [19:58] <Absol> silverwolfs95: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1909 [19:58] <Absol> silverwolfs95: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1910 [19:58] <MukimPVP> como assim
#1911 [19:58] <CubeTheThird> SpotMan, this chatroom is only for vanilla minecraft tech support
#1912 [19:58] <silverwolfs95> ok thanks!!
#1913 [19:58] <CubeTheThird> ??> MukimPVP lang/pt
#1914 [19:58] <SpotMan> i have the crash logs
#1915 [19:58] <Absol> MukimPVP: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1916 [19:58] <SpotMan> oh ok
#1917 [19:58] <SpotMan> bye
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#1920 [20:00] <silverwolfs95> ok what do i do now? i pasted the launcher logs
#1921 [20:01] <silverwolfs95> do i need to paste them on here?
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#1923 [20:01] * MukimPVP [MukimPVP@notlogged] has quit. (Ping timeout: 195 seconds)
#1924 [20:01] <CubeTheThird> silverwolfs95, give the link to where you pasted it here
#1925 [20:03] <silverwolfs95> paste.ubuntu..com/16270505/
#1926 [20:03] <silverwolfs95> oh sorry theres not two periods
#1927 [20:04] <silverwolfs95> this is the right one
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#1929 [20:05] <silverwolfs95> paste.ubuntu.com/16270505/
#1930 [20:05] <silverwolfs95> Theres the right one
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#1934 [20:07] <Sparkly_waffle> HeiA! I need help changing my username, how do I do it?
#1935 [20:08] <Sparkly_waffle> I forgot how to change my minecraft username...
#1936 [20:10] <silverwolfs95> CubeTheThird, i dont mean to interrupt but are you... What do i do?
#1937 [20:11] <CubeTheThird> silverwolfs95, it looks like several of the files were unable to download. what anti-virus and firewall software do you have?
#1938 [20:11] <CubeTheThird> Sparkly_waffle, you do it on account.mojang.com/me
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#1940 [20:12] <silverwolfs95> All i have is WindowsDefender
#1941 [20:13] <CubeTheThird> silverwolfs95, ok. Can you run a test on speedtest.net
#1942 [20:13] <silverwolfs95> ok yes hang on
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#1945 [20:17] <silverwolfs95> it wonk work and is blocked
#1946 [20:17] <CubeTheThird> silverwolfs95, the website is blocked?
#1947 [20:17] <silverwolfs95> yes by the windows security
#1948 [20:18] <silverwolfs95> defender i mean
#1949 [20:18] <CubeTheThird> silverwolfs95, hm that doesn't sound right. I suspect you might have malware
#1950 [20:18] <CubeTheThird> ??> silverwolfs95 av/adwcleaner
#1951 [20:18] <Absol> silverwolfs95: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#1952 [20:18] <Absol> silverwolfs95: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#1953 [20:18] <silverwolfs95> ok thanks
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#1956 [20:20] <silverwolfs95> ok im sooo sorry im probably being a pain but it wont download and says there is a network connection even though i have full bars
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#1958 [20:20] <silverwolfs95> sorry network failure
#1959 [20:21] <silverwolfs95> wait nevermind
#1960 [20:22] * jesus17 [jesus17@notlogged] has joined #minecrafthelp
#1961 [20:23] <jesus17> minecraft not habre
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#1963 [20:25] <jesus17> what
#1964 [20:26] * silverwolfs95 [silverwolfs95@notlogged] has quit. (Ping timeout: 195 seconds)
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#1966 [20:27] <jesus17> I will help whether or not
#1967 [20:27] * Sparkly_waffle [Sparkly_waffle@notlogged] has joined #minecrafthelp
#1968 [20:27] <jesus17> where
#1969 [20:29] * corbinator1012 [corbinator1012@notlogged] has joined #minecrafthelp
#1970 [20:30] <jesus17> qui because dijieron came to me to help open minecraf
#1971 [20:30] <corbinator1012> i cant open minecraft i have windows ten http://paste.ubuntu.com/16270680/
#1972 [20:31] <jesus17> I windows 10 and not open I should do
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#1974 [20:33] <jesus17> not what is
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#1976 [20:34] * corbinator1012 [corbinator1012@notlogged] has quit. (Client Quit)
#1977 [20:34] <jesus17> They say because he has quit smoking
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#1983 [20:52] <sesom> yo
#1984 [20:52] <sesom> i need help
#1985 [20:52] <sesom> need help
#1986 [20:52] <sesom> kk
#1987 [20:52] <sesom> ill wait
#1988 [20:53] <sesom> i need help with contacting mojang
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#2016 [21:44] <FEARED_ALPHA> C:\Users\FEARED_ALPHA\AppData\Roaming\.minecraft\hs_err_pid2476.log #
#2017 [21:45] <luis_> luis
#2018 [21:45] <FEARED_ALPHA> Hey
#2019 [21:45] <FEARED_ALPHA> I need help ASAP!
#2020 [21:45] <FEARED_ALPHA> Ok?
#2021 [21:45] <Anna> ??> FEARED_ALPHA paste
#2022 [21:45] <Absol> FEARED_ALPHA: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#2023 [21:46] <FEARED_ALPHA> http://paste.ubuntu.com/16271078/
#2024 [21:46] <FEARED_ALPHA> Ok there is the error log...idk what has happened.
#2025 [21:47] <Anna> How often does that happen?
#2026 [21:47] <FEARED_ALPHA> Oh it just started like 5 mins ago and i cant launch Minecraft...
#2027 [21:48] <Anna> can't launch it because it keeps crashing?
#2028 [21:48] <FEARED_ALPHA> I have restarted my PC...i have 10 gb of ram and like 800 gb of storage.
#2029 [21:48] <FEARED_ALPHA> Yea
#2030 [21:48] <FEARED_ALPHA> Yup it wont let me launch because it keeps crashing...
#2031 [21:49] <Anna> Hm.
#2032 [21:51] <FEARED_ALPHA> Figure anything out?
#2033 [21:51] <Andrio> ??> FEARED_ALPHA win/DXDiag
#2034 [21:51] <Absol> FEARED_ALPHA: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2035 [21:51] <FEARED_ALPHA> I already fixed that a while ago...
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#2038 [21:54] <FEARED_ALPHA> Ok...You ready?
#2039 [21:55] <FEARED_ALPHA> http://paste.ubuntu.com/16271128/
#2040 [21:55] <FEARED_ALPHA> There you go...
#2041 [21:56] <Andrio> oh?
#2042 [21:56] <Andrio> It doesn't look up to date?
#2043 [21:57] <Andrio> Try installing the Catalyst software suite from http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2064.
#2044 [21:58] <FEARED_ALPHA> I thought i had ATI not catalyst
#2045 [21:58] <JackSparrow> is there a way via command line for a server to disable the "Can't keep up!" error in logs? No one on my server is experiencing any lag or latency yet I get the message periodically and would rather it just not be shown...
#2046 [21:59] <FEARED_ALPHA> Nope...Just Leave it.
#2047 [21:59] <JackSparrow> ?
#2048 [21:59] <FEARED_ALPHA> Whats your server IP?
#2049 [21:59] <JackSparrow> mine?
#2050 [21:59] <Andrio> That is AMD software
#2051 [22:00] <Andrio> (Which is the same company as ATI.)
#2052 [22:00] <JackSparrow> no one is experiencing problems and load average is fine yet I get those messages periodically.. I want them gone, there is no command line launch argument to disable the Can't keep up! bs?
#2053 [22:01] <FEARED_ALPHA> Oh well it says my graphics are up-to-date
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#2055 [22:01] <Andrio> The Catalyst installer says that?
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#2058 [22:02] <FEARED_ALPHA> Still did not work...
#2059 [22:03] <JackSparrow> err.. my google-fu is usually strong but I am failing here.
#2060 [22:03] <FEARED_ALPHA> well you just should get a better server in general like at a data center...
#2061 [22:04] <JackSparrow> so you're telling me that my 4 xeon cores with 8gb ram on SSD storage is not enough to host 12 players. right.
#2062 [22:05] <JackSparrow> as I said, no one experiences any latecy, yet I get these messages periodically and want them gone.
#2063 [22:05] <FEARED_ALPHA> Yea exactly its not the PC that matters its the internet speed and band with going to your house....
#2064 [22:05] <Anna> I believe those messages are more related to ticks, not latency
#2065 [22:06] <Anna> FEARED_ALPHA: internet speed shouldn't matter for those messages
#2066 [22:06] <JackSparrow> FEARED_ALPHA: 100mbit up/down.. this IS a server at a data center. lol
#2067 [22:06] <FEARED_ALPHA> Ohhh ha ok then..
#2068 [22:06] <Anna> And from what I have seen, most servers I've seen have those messages. Just try not to run *too* far behind
#2069 [22:07] <JackSparrow> bottom line is no one is bothered by server performance yet these messages come in from time to time and they are getting annoying.
#2070 [22:07] <Andrio> I'm looking at the source code, and CraftBukkit added a way to disable those messages...
#2071 [22:07] <Andrio> but there doesn't seem to be one
#2072 [22:07] <Andrio> Short of disabling logging altogether, if you can do that
#2073 [22:09] <JackSparrow> well logging in some cases is desired. I would prefer not to disable it altogether. =(
#2074 [22:10] <Andrio> mm
#2075 [22:11] <JackSparrow> I might mention the server I am referring to is a terra firma craft server. I don't know if the mod itself is causing some of the messages.
#2076 [22:11] <JackSparrow> for whatever reason.
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#2086 [22:23] <Cade> I'm logged into mojang with my new account and im trying to migrate my new account but i keep getting wrong minecraft username or password?
#2087 [22:25] * edugato [edugato@notlogged] has quit. (Client Quit)
#2088 [22:25] <Cade> also ive put in my email as it asks and the premium user name (though it does not say which password to use Ive tryed both)
#2089 [22:27] <Anna> ??> Cade login/throttle
#2090 [22:27] <Absol> Cade: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2091 [22:27] <Absol> Cade: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2092 [22:28] <Cade> does the password reset the premium account as well?
#2093 [22:29] <Cade> @Anna login/throttle??
#2094 [22:31] <Cade> Nvm anna got it figured
#2095 [22:32] <Cade> Does the password reset the premium account password as well as I have not migrated yet?
#2096 [22:33] <Andrio> No.
#2097 [22:34] <Andrio> Not if they're separate accounts.
#2098 [22:34] <Cade> Is there a way to reset it?
#2099 [22:35] <Cade> And does the lock out code apply to the premium user trying to log into minecraft
#2100 [22:35] <Andrio> There doesn't seem to be.
#2101 [22:35] <Andrio> ??> Cade account/send-email
#2102 [22:35] <Absol> Cade: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#2103 [22:35] <Absol> Cade: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2104 [22:35] <Andrio> I believe the lockout does apply to Minecraft
#2105 [22:37] <Cade> alright because i do remember the password just the caps might have throw me off and 3 attempts before your waiting 3 hours kinda hurts being I wanted to play yesterday and im still having problems today...and it may yet persist beings the wait time on an email reply may take days
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#2108 [22:37] <Andrio> mm
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#2110 [22:48] * fernanfloo [fernanfloo@notlogged] has joined #minecrafthelp
#2111 [22:49] <Dan10RobYT> Hi so everytime i try to log into minecraft a crash, no matter waht version im in
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#2113 [22:51] <CubeTheThird> Dan10RobYT, what anti-virus and firewall software do you have?
#2114 [22:52] <Dan10RobYT> i have no idea, at first it was saying i didnt have enough memory so i deleted everything in my recycle bin
#2115 [22:52] <Dan10RobYT> and now it says something different
#2116 [22:53] <JackSparrow> recycle bin != memory
#2117 [22:53] <JackSparrow> memory is more than likely referring to how much RAM you have available.
#2118 [22:53] <JackSparrow> unless you filled your hard drive up. xD
#2119 [22:53] <CubeTheThird> Dan10RobYT, ah ok. copy the crash report onto http://paste.ubuntu.com and give the URL here.
#2120 [22:54] * Anzhiz [Anzhiz@notlogged] has joined #minecrafthelp
#2121 [22:55] * byteoflogic [byteoflogic@notlogged] has joined #minecrafthelp
#2122 [22:55] <Dan10RobYT> http://paste.ubuntu.com/16271541/
#2123 [22:56] * Cade [Cade@notlogged] has quit. (Quit: Web client closed)
#2124 [22:56] <Dan10RobYT> this is the second time ive came here in a month
#2125 [22:56] <byteoflogic> What's causing your crash?
#2126 [22:57] <byteoflogic> Oh
#2127 [22:57] * huy [huy@notlogged] has joined #minecrafthelp
#2128 [22:57] <byteoflogic> Dan10RobYT, how good is your computer?
#2129 [22:57] <Dan10RobYT> i have no idea
#2130 [22:58] <huy> fnjdfhdh
#2131 [22:58] * P_R_K_KILLERZ_ [P_R_K_KILLERZ_@notlogged] has joined #minecrafthelp
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#2133 [22:58] <Dan10RobYT> just now i got a notification saying i didnt have memory and asked if i wanted to close Java
#2134 [22:58] <Andrio> Do you know how much RAM your PC has?
#2135 [22:58] <byteoflogic> I don't think he does.
#2136 [22:58] * Tom [Tom@notlogged] has joined #minecrafthelp
#2137 [22:59] <Andrio> mm
#2138 [22:59] <byteoflogic> What's your OS?
#2139 [22:59] * Tom is now known as Guest58760
#2140 [22:59] <mattym> ??> Dan10RobYT win/reinst
#2141 [22:59] <Dan10RobYT> i think one TeraByte but im not sure
#2142 [22:59] <Absol> Dan10RobYT: You may need to reinstall the locally installed files that Minecraft puts into place.
#2143 [22:59] <Absol> Dan10RobYT: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2144 [22:59] <mattym> Dan10RobYT, Try the instructions Absol sent
#2145 [22:59] * P_R_K_KILLERZ_ [P_R_K_KILLERZ_@notlogged] has quit. (Client Quit)
#2146 [22:59] <Andrio> That's in the crash report
#2147 [22:59] <mattym> Dan10RobYT, If it crashes again after, get a link to the new report
#2148 [23:00] <byteoflogic> Dan10RobYT: To get your ram, go into File Explorer
#2149 [23:01] <Guest58760> I need help minecraft. When i launch minecraft, it always crashes. I have a link to my driver specifications that might be helpful. Here is the link: http://paste.ubuntu.com/16271556/
#2150 [23:01] <byteoflogic> Right click on "This PC" (On the right) and go to properties
#2151 [23:01] <mattym> Guest58760, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 8.1, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#2152 [23:01] <mattym> Guest58760, Er
#2153 [23:01] <Dan10RobYT> Absol waht do you mean saves directory
#2154 [23:02] <mattym> Guest58760, Unfortunately your graphics hardware is not fully supported on Windows 8.1, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#2155 [23:02] <mattym> Dan10RobYT, In the .minecraft folder, if there is a folder called saves
#2156 [23:02] <mattym> Dan10RobYT, Dont delete it
#2157 [23:02] <mattym> Dan10RobYT, If you dont have the saves folder, dont worry about it
#2158 [23:02] <Dan10RobYT> but delete everythine else?
#2159 [23:02] <mattym> Dan10RobYT, Yes
#2160 [23:02] <mattym> Dan10RobYT, Then restart minecraft
#2161 [23:03] <Guest58760> Is there any way i can just update my drivers? I dont have any other way to play except on the computer im using right now...
#2162 [23:03] <mattym> Guest58760, No, drivers dont exist for your hardware passed windows 7
#2163 [23:03] <byteoflogic> Dan10RobYT Did you use the minecraft installer?
#2164 [23:03] <Dan10RobYT> think so
#2165 [23:04] <byteoflogic> If so, you could likely repair it from there
#2166 [23:04] <Guest58760> I am running windows 8.1 and downloaded the version for my computer. I did not download windows 10 minecraft
#2167 [23:04] <byteoflogic> Go into your control panel
#2168 [23:04] <mattym> byteoflogic, The instructions he was given will reset everything needed
#2169 [23:04] <mattym> Guest58760, That has nothing to do with it
#2170 [23:04] <Guest58760> i did use my minecraft installer
#2171 [23:04] <mattym> Guest58760, Your graphics hardware is only supported up to Windows 7
#2172 [23:05] * catalinboos [catalinboos@notlogged] has joined #minecrafthelp
#2173 [23:05] <byteoflogic> mattym was thinking it would be easier that way, though
#2174 [23:05] <mattym> byteoflogic, Its not
#2175 [23:05] <byteoflogic> Dan10RobYT
#2176 [23:05] <mattym> byteoflogic, Launcher installer only installed the launcher, which is fine
#2177 [23:05] <byteoflogic> Dan10RobYT never mind then
#2178 [23:05] <catalinboos> sal
#2179 [23:05] <Dan10RobYT> another crash
#2180 [23:05] <catalinboos> nu lam vazut pe HEROBRINE nici odata
#2181 [23:05] <mattym> Dan10RobYT, Copy it to the paste site again and provide the link
#2182 [23:06] <Guest58760> How do i run windows 8 if my graphics hardware is only supported up to windows 7?
#2183 [23:06] <catalinboos> what
#2184 [23:06] <Guest58760> Im running windows 8 perfectly fine?
#2185 [23:06] <CubeTheThird> Guest58760, microsoft provides basic graphics drivers when none are available
#2186 [23:06] <Dan10RobYT> http://paste.ubuntu.com/16271638/
#2187 [23:06] <byteoflogic> Guest5860, you don't :(
#2188 [23:06] <CubeTheThird> Guest58760, while certain things will work, you won't get the needed OpenGL support Minecraft requires to run the game
#2189 [23:06] * catalinboos [catalinboos@notlogged] has quit. (Client Quit)
#2190 [23:06] <mattym> Guest58760, It can run most things fine, but does not support the programs needed for Minecraft
#2191 [23:07] <mattym> ??> Dan10RobYT win/dxdiag
#2192 [23:07] <Absol> Dan10RobYT: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2193 [23:07] <Guest58760> Is there any way i can get OpenGl for my computer?
#2194 [23:07] <mattym> Dan10RobYT, Do the instructions Absol sent now
#2195 [23:07] <mattym> Guest58760, Return to windows 7 and install the propper drivers
#2196 [23:08] <Guest58760> then upgrade back to windows 8?
#2197 [23:08] <mattym> Guest58760, No
#2198 [23:08] <mattym> Guest58760, Then you would have the same problem again
#2199 [23:08] <byteoflogic> Absol: Minecraft doesn't use directx, does it?
#2200 [23:08] <mattym> byteoflogic, No, Windows 10 Edition Beta does, regular MC uses OpenGL
#2201 [23:09] <Guest58760> Is there anyway around this problem other than getting a whole new computer, or downgrading to windows 7?
#2202 [23:09] <Guest58760> Please
#2203 [23:09] <mattym> Guest58760, No
#2204 [23:09] <Guest58760> there has to be a way
#2205 [23:09] <Guest58760> Ok
#2206 [23:10] <Guest58760> Thank you for your time
#2207 [23:10] <Guest58760> And your assistence
#2208 [23:10] <Guest58760> And your assistence
#2209 [23:11] * byteoflogic [byteoflogic@notlogged] has left #minecrafthelp
#2210 [23:11] <Dan10RobYT> http://paste.ubuntu.com/16271762/
#2211 [23:11] <Dan10RobYT> its long
#2212 [23:11] <Dan10RobYT> its long
#2213 [23:12] * Guest58760 [Guest58760@notlogged] has left #minecrafthelp
#2214 [23:12] <mattym> hmm
#2215 [23:12] <mattym> Dan10RobYT, Can you also get me a paste link with the contents of this file from your pc C:\Users\danny\AppData\Roaming\.minecraft\hs_err_pid6840.log
#2216 [23:12] <Dan10RobYT> sure, how do i get there tho?
#2217 [23:13] <mattym> Dan10RobYT, If you open a folder or file explorer window
#2218 [23:13] <mattym> Dan10RobYT, You can just copy the folder address to it
#2219 [23:13] <mattym> Dan10RobYT, Should take you right to the folder
#2220 [23:13] <Dan10RobYT> got it one sec
#2221 [23:13] <mattym> Dan10RobYT, Just the C:\Users\danny\AppData\Roaming\.minecraft part
#2222 [23:14] * alex31601 [alex31601@notlogged] has joined #minecrafthelp
#2223 [23:14] <mattym> Dan10RobYT, Then open the hs_err file that i asked for any copy its contents to the paste site
#2224 [23:14] <Dan10RobYT> http://paste.ubuntu.com/16271776/
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#2227 [23:15] <alex31601> http://paste.ubuntu.com/16271765/
#2228 [23:16] <mattym> Dan10RobYT, Did you ever mess around with Java or JVM arguments? If you dont know what they are, then you likely didnt
#2229 [23:16] <Dan10RobYT> nope
#2230 [23:16] <mattym> alex31601, One moment
#2231 [23:17] <mattym> alex31601, Download then Install the most recently dated Radeon Software from this page http://support.amd.com/en-us/download/mobile?os=Windows%2010%20-%2064
#2232 [23:17] <mattym> Dan10RobYT, Do you still have the Minecraft Installer you downloaded?
#2233 [23:17] <alex31601> ok thank you
#2234 [23:17] <Dan10RobYT> thank so yes
#2235 [23:17] <mattym> Dan10RobYT, Run it again, choose the "Repair" option, when its done try the game again
#2236 [23:18] <JackSparrow> his hardware specs aren't fantastic, but MC should still run
#2237 [23:18] <mattym> Dan10RobYT, If you cant find it, just download it again from minecraft.net/download
#2238 [23:18] <mattym> Im more worried that its giving a memory error when it has enough (seemingly)
#2239 [23:18] <Dan10RobYT> its like the grass block in desktop right?
#2240 [23:19] <mattym> Dan10RobYT, No, the actual installer
#2241 [23:19] <Dan10RobYT> dont think i have it
#2242 [23:19] <mattym> Dan10RobYT, Go to minecraft.net/download and download the installer .msi file
#2243 [23:19] <mattym> Dan10RobYT, Run it, choose Repair when it gives you the choice
#2244 [23:19] <JackSparrow> this might be a really stupid question, but the minecraft server is indeed multi-threaded now, right?
#2245 [23:20] <mattym> Not sure that it is
#2246 [23:21] <JackSparrow> maybe that's why my load average is 0.01, 0.08, 0.22 but I am getting the Can't keep up! errors in console. I mean, 4 xeon cores @ 2.4ghz?
#2247 [23:21] <JackSparrow> not enough for 12 people?
#2248 [23:21] <mattym> Depends on what your doing
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#2250 [23:21] * samuel123 [samuel123@notlogged] has joined #minecrafthelp
#2251 [23:21] <mattym> My older server had a lot going on in the loaded areas and threw that error even with one person on
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#2253 [23:22] <Dan10RobYT> http://paste.ubuntu.com/16271811/
#2254 [23:22] <JackSparrow> mattym: well I get no complaints on performance but I keep getting those messages spammed into the log ocassionaly.
#2255 [23:22] <Dan10RobYT> this gain
#2256 [23:22] <Dan10RobYT> but when i tried repair, it said, this account already exists
#2257 [23:22] * VitorGomes_Br [VitorGomes_Br@notlogged] has joined #minecrafthelp
#2258 [23:22] <mattym> JackSparrow, Yeah most of the time its not noticible, its just annoying to have the logs filled with it
#2259 [23:23] <JackSparrow> mattym: which is why I am trying to get rid of those messages. trying to figure out how to make them disappear entirely without disabling console logging entirely.
#2260 [23:23] <mattym> Dan10RobYT, Open the launcher and hit Edit Profile
#2261 [23:23] <Dan10RobYT> yeah
#2262 [23:24] * corey [corey@notlogged] has joined #minecrafthelp
#2263 [23:24] * VitorGomes_Br [VitorGomes_Br@notlogged] has quit. (Client Quit)
#2264 [23:24] <corey> hi
#2265 [23:24] <mattym> Dan10RobYT, Next to Executable, is the box checked/marked?
#2266 [23:24] <Dan10RobYT> no
#2267 [23:24] <mattym> JackSparrow, Personally i was never able to do away with it
#2268 [23:24] <Dan10RobYT> its blank
#2269 [23:24] * Horia [Horia@notlogged] has joined #minecrafthelp
#2270 [23:24] <mattym> Dan10RobYT, Check it and then copy what in the box next to it to here
#2271 [23:24] <Dan10RobYT> C:\Program Files (x86)\Minecraft\runtime\jre-x64\1.8.0_25\bin\javaw.exe
#2272 [23:25] <mattym> Dan10RobYT, Leave it checked, save the profile then try to start it
#2273 [23:25] <corey> i need help changing my email to my account
#2274 [23:25] <Horia> Hi, I have installed Minecraft and received a crash report
#2275 [23:25] <mattym> corey, Log into your account at account.mojang.com/me click the My Account button at the top then go into Settings
#2276 [23:25] <mattym> corey, You can change your email there
#2277 [23:25] <mattym> ??> Horia launcher/crash-log
#2278 [23:25] <Absol> Horia: We need to see your crash log, which appears after a crash.
#2279 [23:25] <Absol> Horia: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2280 [23:26] <Horia> PIXEL FORMAT NOT ACCELERATED is the problem
#2281 [23:26] <mattym> ??> Horia win/dxdiag
#2282 [23:26] <Absol> Horia: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2283 [23:26] <mattym> Horia, Do the instruction in the link from Absol
#2284 [23:26] <Dan10RobYT> same crash matt
#2285 [23:27] <Horia> http://paste.ubuntu.com/16271813/
#2286 [23:27] <corey> i cant sigh in to my account because i forgot my password and the email i used doset work any more
#2287 [23:27] <mattym> Horia, One moment
#2288 [23:27] <mattym> ??> corey mojang/email
#2289 [23:27] <Absol> corey: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2290 [23:27] <Absol> corey: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2291 [23:27] <Horia> OK , i wait
#2292 [23:27] <mattym> corey, Fill in the form Absol linked
#2293 [23:28] <corey> which one
#2294 [23:28] * Dan10RobYT [Dan10RobYT@notlogged] has quit. (Quit: Web client closed)
#2295 [23:28] <mattym> corey, Click on the first link from Absol and fill out the form
#2296 [23:29] <corey> ok
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#2298 [23:30] <Dan10RobYT> back sorry matt my wifi went out
#2299 [23:30] <mattym> Horia, Try this, Download and Install the Catalyst Software Suite from this page http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows+Vista+-+64
#2300 [23:30] <mattym> ??> Dan10RobYT java/1.8
#2301 [23:30] <Absol> Dan10RobYT: You can get Java 8 for almost any platfom here: http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html
#2302 [23:30] <mattym> Dan10RobYT, Do to the page Absol linked
#2303 [23:31] <mattym> Dan10RobYT, Download jre-8u92-windows-x64.exe and run/install it
#2304 [23:31] <mattym> Dan10RobYT, At some point it should ask if you want to let it remove any other or older versions of java. Let it
#2305 [23:31] <mattym> Dan10RobYT, When thats done, go back into the launcher, uncheck the box near Executable , save then try to start the game
#2306 [23:33] * loadingmyname [loadingmyname@notlogged] has joined #minecrafthelp
#2307 [23:34] <JackSparrow> I'm starting to wonder if there isn't something in the mod that I am running that is causing the Can't keep up! crap in the log. Vanilla MC has zero issues even when the server is under heavy load.
#2308 [23:34] <Dan10RobYT> thank you guy a lot for helping me so far and i hope this will work
#2309 [23:34] <Horia> I did the installation
#2310 [23:34] <loadingmyname> my account has been migrated to an unknown computer. My account has been created in 2010 so i don't remember any emails that go along with it. When i try to log on it tells me my account has been migrated
#2311 [23:34] <Horia> here is the crash report http://paste.ubuntu.com/16271892/
#2312 [23:35] <Dan10RobYT> it says error code 1603 and to contact Java support
#2313 [23:35] <loadingmyname> And i bought the account but it still won't work and im getting rally pissed off
#2314 [23:35] <Absol> loadingmyname: Please keep it civil
#2315 [23:36] <loadingmyname> what did i say im just frustrated with this system
#2316 [23:36] <JackSparrow> I can push my server load up to saturation and not a single Can't keep up! message in log with vanilla server running with 6 clients while my TFC MC server spams the log with can't keep up. weird.
#2317 [23:36] <JackSparrow> I might just be SOL
#2318 [23:37] <corey> i cant remeber my email what do i do
#2319 [23:37] <Horia> mattym: I did the installation
#2320 [23:38] <Horia> mattym : here is the crash report http://paste.ubuntu.com/16271892/
#2321 [23:39] <loadingmyname> what do i do with the migrated account. I don't want to buy another account because i already bought one
#2322 [23:39] <Dan10RobYT> i downloaded it and unchecked the thing but it still crashes matt
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#2325 [23:39] <loadingmyname> what do i do with the migrated account. I don't want to buy another account because i already bought one
#2326 [23:40] <Dan10RobYT> loading he already said waht to do, and scroll up it says they cant help with that kinda stuff
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#2328 [23:41] <Dan10RobYT> they cant help you here
#2329 [23:41] <loadingmyname> then where do i go for help
#2330 [23:42] <JackSparrow> you need to email mojang
#2331 [23:42] <Dan10RobYT> where did mattym go?
#2332 [23:43] * ruralkid2006 [ruralkid2006@notlogged] has joined #minecrafthelp
#2333 [23:43] <loadingmyname> they ask for my username and password but they deny it and tells me my account has been migrated
#2334 [23:44] <loadingmyname> im just so done with this bs, for 5 months it hasn't worked and im not buying another account
#2335 [23:44] * crisBD_ [crisBD_@notlogged] has joined #minecrafthelp
#2336 [23:45] <crisBD_> sale un error en minecraft
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#2339 [23:46] <Dan10RobYT> Absol can you help me?
#2340 [23:47] <JackSparrow> loadingmyname: so you can't remember the email used to create your mojang account?
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#2343 [23:50] <mattym> Dan10RobYT, Sorry had to step away, did the Java install end up working?
#2344 [23:51] * Dan10RobYT_ [Dan10RobYT_@notlogged] has joined #minecrafthelp
#2345 [23:51] <Dan10RobYT_> wifi went out again
#2346 [23:51] * corey [corey@notlogged] has quit. (Ping timeout: 195 seconds)
#2347 [23:51] <mattym> Dan10RobYT_, Did you get the java install to work
#2348 [23:51] <Dan10RobYT_> so absol or matt can you guys help me some more please? i have no idea wut to do
#2349 [23:52] <Dan10RobYT_> yeah it worked
#2350 [23:52] <mattym> Dan10RobYT_, And did you go back into the profile setting
#2351 [23:52] * Dan10RobYT [Dan10RobYT@notlogged] has quit. (Ping timeout: 195 seconds)
#2352 [23:52] <Dan10RobYT_> yes
#2353 [23:53] <mattym> Dan10RobYT_, Not sure what else to try.
#2354 [23:53] <mattym> Dan10RobYT_, Was it ever working on your computer?
#2355 [23:53] <Dan10RobYT_> well, that really sucks
#2356 [23:54] <Dan10RobYT_> yes it was working like last week
#2357 [23:54] <mattym> Dan10RobYT_, Did you change or install anyting since then?
#2358 [23:54] * JackSparrow [JackSparrow@notlogged] has quit. (Quit: Jack Sparrow has sunk....)
#2359 [23:54] <Dan10RobYT_> i deleted all the recycling pin things and after that it stopped working
#2360 [23:55] * karl [karl@notlogged] has quit. (Ping timeout: 195 seconds)
#2361 [23:55] <mattym> Dan10RobYT_, That usually wouldnt be it
#2362 [23:55] <Dan10RobYT_> ok
#2363 [23:56] <mattym> Dan10RobYT_, You can try comming back to the chat at another time of day. Someone else may be on and have a different idea.
#2364 [23:56] <Dan10RobYT_> my computer had kept saying low on memory and i kept ignoroing it, would that be a difference at all?
#2365 [23:57] <mattym> Dan10RobYT_, Maybe, but from what im seeing, if its saying that, there may be something physically wrong with the hardware.
#2366 [23:57] <Dan10RobYT_> waht does that mean?
#2367 [23:58] <mattym> Dan10RobYT_, Memory may be loose, or broken in some way
#2368 [23:59] <mattym> Dan10RobYT_, According to your dxdiag you have enough memory that minecraft should be able to allocate what it needs, but all your crashes keep comming up memory related
#2369 [23:59] <Dan10RobYT_> ok well i guess ill be back here in about 12 hours or so to see if anyone else can help\
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