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#2 [00:06] <slaysgc_> necesito acistencia I NEED HELP http://paste.ubuntu.com/17632818/
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#11 [00:41] <blazeultimo> My login information is username:why would i tell anyone Password: thats an obvious rule
#12 [00:42] <CubeTheThird> blazeultimo, um.. sorry did you need help with something?
#13 [00:42] <blazeultimo> ya
#14 [00:42] <blazeultimo> i just have to re-install minecraft
#15 [00:42] <blazeultimo> do get the crash report
#16 [00:43] <CubeTheThird> blazeultimo, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#17 [00:43] <blazeultimo> it'll take a while though
#18 [00:44] <blazeultimo> i have slow internet
#19 [00:46] <blazeultimo> wait
#20 [00:46] <blazeultimo> for anyone who has pixelmon
#21 [00:46] <blazeultimo> do you need pixelmon launcher to play pixelmon?
#22 [00:47] <CubeTheThird> blazeultimo, we only assist with vanilla minecraft here
#23 [00:47] <blazeultimo> oh.
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#30 [00:53] <Kyle> Can i have the paste bin link to show my bug report
#31 [00:53] * Kyle is now known as Guest51206
#32 [00:53] <Guest51206> Can the link to submit my bug report
#33 [00:54] <kalarn_barne> it keeps saying "uhoh it looks like the game has crashed!sorry for the inconveniene" what do i do?
#34 [00:55] <Guest51206> Everytime i play at the very bottom of the bug report is says Java hotspot TM 64 bit VM warning : Using incremental CMS will likely be removed in a future release
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#36 [01:03] <luis> ------------------ System Information ------------------ Time of this report: 6/21/2016, 00:55:36 Machine name: DESKTOP-2DONMEH Operating System: Windows 10 Pro 64-bit (10.0, Build 10240) (10240.th1.150709-1700) Language: Spanish (Regional Setting: Spanish) System Manufacturer: Hewlett-Packard System Model: HP ProBook 6560b BIOS: Default System BIOS Proce
#37 [01:04] <luis> http://paste.ubuntu.com/17634454/
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#41 [01:14] <je> hola
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#43 [01:24] * _GirlyDestroyer_ [_GirlyDestroyer_@notlogged] has joined #minecrafthelp
#44 [01:25] <_GirlyDestroyer_> it doesnt let me get in minecraft and i hve updated my minecraft
#45 [01:25] <_GirlyDestroyer_> have*
#46 [01:28] <_GirlyDestroyer_> how do i upgrade my graphics drivers>
#47 [01:28] <_GirlyDestroyer_> ?
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#52 [01:47] <LoZLuver> I have only one server i love playing on pc and thats sexycraft.net which is also waffleminecraft.com but that server wont add since its connected to the other. anyway i havent been one for a while so i had to redownload the laucher and the server, it only lets me connect on 1.8.9 but the server kiks me out because its outdated but then when i use 1.9.4 like it asks me to it wont connect at all. i have no idea how to fix this.
#53 [01:47] <LoZLuver> I have only one server i love playing on pc and thats sexycraft.net which is also waffleminecraft.com but that server wont add since its connected to the other. anyway i havent been one for a while so i had to redownload the laucher and the server, it only lets me connect on 1.8.9 but the server kiks me out because its outdated but then when i use 1.9.4 like it asks me to it wont connect at all. i have no idea how to fix this.
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#59 [02:11] <NanoEx> Good Day Support Channel. I've experienced an unautorized change of the password of my mojang account. Is there a way to prevent this from happening again ?
#60 [02:12] * yongyung [yongyung@notlogged] has joined #minecrafthelp
#61 [02:12] <Andrio> Don't give people your password?
#62 [02:12] <yongyung> Is there an easy way to change the hardness of stone on a vanilla server?
#63 [02:12] <NanoEx> I NEVER did
#64 [02:12] <Andrio> yongyung, I don't believe so
#65 [02:13] <Andrio> NanoEx, you also need to watch out for scams like fake websites
#66 [02:13] <NanoEx> Neither do i visit those.
#67 [02:13] <Andrio> mm
#68 [02:13] <yongyung> Andrio: Hm, alright. :/
#69 [02:13] <Andrio> Was your password actually changed?
#70 [02:13] <NanoEx> It was changed, eventually
#71 [02:13] <Andrio> yongyung, you can change how long it takes to mine stone with the haste and mining fatigue effects
#72 [02:13] <Andrio> or Efficiency enchantment.
#73 [02:15] <yongyung> Andrio: Well, that'd change the speeds for all materials though, right? I basically just want a vanilla server with the stone hardness set to like 15 or 20 to nerf strip mining, but that seems to be harder than I thought
#74 [02:16] <Andrio> mm
#75 [02:16] <Andrio> You can't change it for just stone.
#76 [02:16] <Anna> could replace it with other blocks
#77 [02:17] <Andrio> Mm
#78 [02:17] <Andrio> 15 seems a bit extreme, though. In vanilla, stone has a hardness of 1.5
#79 [02:18] <yongyung> I'd obviously try it out and take the lowest value that still manages to kill strip mining ;)
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#97 [03:33] <Michailv> why my minecraft not load
#98 [03:34] <Michailv> ---- Minecraft Crash Report ---- // I bet Cylons wouldn't have this problem. Time: 6/21/16 11:31 AM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Disp
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#102 [03:45] <ALEMIKE_GAMER> good morning i have a problem with my minecraft the problem is that the commands of my inventor example cna do shift with right click
#103 [03:45] <ALEMIKE_GAMER> or cant do stack of thinks
#104 [03:46] * I_AM_BANANAS [I_AM_BANANAS@notlogged] has joined #minecrafthelp
#105 [03:46] <I_AM_BANANAS> I need help with Mulitplayer
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#110 [03:50] <I_AM_BANANAS> Come on its been like 20 mintues
#111 [03:50] <Andrio> 4*
#112 [03:51] <Andrio> can you be more specific?
#113 [03:51] <I_AM_BANANAS> My Game is Crashing :)
#114 [03:51] <Andrio> mm
#115 [03:51] <Andrio> ??> I_AM_BANANAS launcher/crash-log
#116 [03:51] <Absol> I_AM_BANANAS: We need to see your crash log, which appears after a crash.
#117 [03:51] <Absol> I_AM_BANANAS: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#118 [03:51] <I_AM_BANANAS> http://paste.ubuntu.com/17636175/
#119 [03:51] <I_AM_BANANAS> iTS NOT server Side so ya
#120 [03:52] <Supakid_007> Hello i am having trouble launching my game. I have bought minecraft around 2 years ago and in that 2 years my pc got a format. I downloaded the game and did all the updates, but after the update the button which usually say's play is saying launching the whole time. Please help, I have deleted and re-downloaded the game but it doesn't work. I also have updated my java and video card. Also i have disabled my anti-virus and firewall
#121 [03:53] <Andrio> ??> Supakid_007 launcher/log
#122 [03:53] <Absol> Supakid_007: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#123 [03:53] <Absol> Supakid_007: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#124 [03:55] <Supakid_007> okay I am not at my computed now, I only have a small part of the Launcher Log i sent to Minecraft support. Will when i get home sent the full Log :)
#125 [03:59] <Andrio> I_AM_BANANAS, do you have Evolve?
#126 [03:59] <I_AM_BANANAS> Whats that?
#127 [03:59] <Andrio> or any screen recorder?
#128 [03:59] <I_AM_BANANAS> No
#129 [04:00] <I_AM_BANANAS> I had one But I removed it awhile ago
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#133 [04:07] <I_AM_BANANAS> Am About to go -_-
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#143 [04:25] <I_AM_BANANAS> Woah
#144 [04:25] <I_AM_BANANAS> The Dispointment in this Support
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#149 [04:39] <Galaxy_2Alex> ??> I_AM_BANANAS win/dxdiag
#150 [04:39] <Absol> I_AM_BANANAS: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#151 [04:42] <I_AM_BANANAS> Pastebin again?
#152 [04:44] <I_AM_BANANAS> http://paste.ubuntu.com/17636790/
#153 [04:45] <Galaxy_2Alex> I_AM_BANANAS, I'm very sorry for the delays, one more moment.
#154 [04:46] <I_AM_BANANAS> OK.
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#156 [04:47] <I_AM_BANANAS> ?
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#158 [04:48] <Galaxy_2Alex> I_AM_BANANAS, Download and Install this driver: https://downloadcenter.intel.com/download/17409/Intel-Graphics-Media-Accelerator-Driver-for-Windows-Vista-64-exe-?product=81519
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#160 [04:53] <Supakid_007_> My Launch Log is way to big for www.paste.ubuntu.com it takes forever to paste and it keeps not responding my web page. Have tried it on 3 different computers now
#161 [04:54] <Galaxy_2Alex> Supakid_007_, Try this page instead: http://pastebin.org
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#163 [04:54] <Galaxy_2Alex> Supakid_007_, Sorry, it's http://pastebin.com
#164 [04:55] <Supakid_007_> okay will try it
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#166 [04:57] <Supakid_007_> nope also makes the web page not respond :/
#167 [04:58] <Galaxy_2Alex> Supakid_007_, Hm, that's weird... try this one: https://gist.github.com/
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#169 [05:00] <Supakid_007> trying the www.gist.github.com it say's there is 174366 lines. Don't know why my Launch Log is bigger than everyone else
#170 [05:01] <Galaxy_2Alex> o.o
#171 [05:01] <Supakid_007> my face aswell
#172 [05:01] <Galaxy_2Alex> Supakid_007, Okay, can you maybe please only copy parts of it.
#173 [05:01] <Galaxy_2Alex> Supakid_007, Like maybe around 100 lines
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#175 [05:02] <Supakid_007> okay ill copy the last 100 lines
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#177 [05:03] <Jarmo> Hello Import old Minecraft Account Works not
#178 [05:03] <Galaxy_2Alex> Jarmo, What happens if you try?
#179 [05:03] <Supakid_007> This is around the last part that looks like it could be the error. I can't launch my minecraft after the download. The Launch button is greyed out and just keeps saying Launching... http://paste.ubuntu.com/17637041/
#180 [05:03] <Supakid_007> This is around the last part that looks like it could be the error. I can't launch my minecraft after the download. The Launch button is greyed out and just keeps saying Launching... http://paste.ubuntu.com/17637041/
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#182 [05:04] <Jarmo> I Cannot do That
#183 [05:04] <Jarmo> Import old Minecraft Account
#184 [05:05] <Galaxy_2Alex> Supakid_007, Please do a speedtest on this website and send us the result: http://speedtest.net
#185 [05:06] <Supakid_007> I have updated my java and also disabled my anti-virus and firewall
#186 [05:06] <Galaxy_2Alex> Jarmo, Where are you trying to import your account?
#187 [05:07] <Supakid_007> okay will do, download is: 1.81Mbps and upload is: 0.38Mbps thats the normal speed for someone who lives in South Africa
#188 [05:08] <Supakid_007> http://www.speedtest.net/my-result/54200
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#190 [05:09] <Supakid_007> http://www.speedtest.net/my-result/5420039740
#191 [05:09] <Supakid_007> sorry
#192 [05:09] <Galaxy_2Alex> Supakid_007, Okay, the problem is that downloading Minecraft requires a stable Internet connection, otherwise it only downloads parts of the files. Make sure you are the only one connected to the network (if you can), and then do this:
#193 [05:10] <Galaxy_2Alex> ??> Supakid_007 win/reinst
#194 [05:10] <Absol> Supakid_007: You may need to reinstall the locally installed files that Minecraft puts into place.
#195 [05:10] <Absol> Supakid_007: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#196 [05:12] <Supakid_007> I have download minecraft in the past with much slower internet and it worked. Like i said that speed is the normal South African speed. I have deleted the .minecraft file like 5 times and try reinstalling it from minecraft.net and also mojang's website still doesn;t work
#197 [05:13] <Supakid_007> My friend with much slower internet play's minecraft eveyday so it can't be my speed
#198 [05:14] * jhonmark [jhonmark@notlogged] has joined #minecrafthelp
#199 [05:14] <Galaxy_2Alex> Supakid_007, There's two potential issues that can cause this: Either your internet is constantly disconnecting and connecting again, or a program on your PC is interfering with the connection)
#200 [05:14] <Galaxy_2Alex> Supakid_007, I'll check now for the second option
#201 [05:14] <Galaxy_2Alex> ??> Supakid_007 tools/hjt
#202 [05:14] <Absol> Supakid_007: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#203 [05:14] <Absol> Supakid_007: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#204 [05:15] <jhonmark> hello my minecraft is not working
#205 [05:15] <Supakid_007> okay i will do that
#206 [05:15] <Galaxy_2Alex> jhonmark, How is it not working?
#207 [05:16] <jhonmark> beacause
#208 [05:17] <jhonmark> i download but its not working
#209 [05:17] <Galaxy_2Alex> jhonmark, What happens if you try?
#210 [05:19] <jhonmark> it said crashed sorry for inconvenience
#211 [05:19] <Galaxy_2Alex> ??> jhonmark launcher/crash-lgo
#212 [05:19] <Galaxy_2Alex> ??> jhonmark launcher/crash-log
#213 [05:19] <Absol> jhonmark: We need to see your crash log, which appears after a crash.
#214 [05:19] <Absol> jhonmark: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#215 [05:20] <jhonmark> thanks
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#218 [05:27] <Supakid_007> I am trying to download minecraft on my work's computed to check if it works on this one. If it works, I can just copy the .minecraft file and paste it on my computer then it will work right?
#219 [05:27] <Galaxy_2Alex> Supakid_007, Yes, it should.
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#221 [05:29] * Eric is now known as Guest63543
#222 [05:29] * GETR3KTM8s [GETR3KTM8s@notlogged] has joined #minecrafthelp
#223 [05:29] <Guest63543> Hi! When my minecraft lags then do I can refund it?
#224 [05:29] <Galaxy_2Alex> Guest63543, It depends, does your PC meet the minimum system requirements?
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#227 [05:30] <Guest63543> It didnt lagged when I playied demo but I dont know if it lags in real minecraft
#228 [05:31] <Galaxy_2Alex> Guest63543, You can only request a refund if your PC does meet the minimum system requirements but it still lags.
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#230 [05:32] <GETR3KTM8s> Ummm, my mc doesnn't work, i was told to do the DxDiag copying and pasting onto Ubuntu, and i got it on there, what do i do now?
#231 [05:32] <Galaxy_2Alex> GETR3KTM8s, Do you have a link to your DxDiag? If so, please give us the link (URL) to it by posting it into this chatroom.
#232 [05:33] <Galaxy_2Alex> Guest63543, If you experience lag, you can turn down your video settings to get a better beformance.
#233 [05:33] <GETR3KTM8s> is it private to the point where i PM it? or is it safe?
#234 [05:33] <Galaxy_2Alex> GETR3KTM8s, It is safe.
#235 [05:33] <GETR3KTM8s> only cause i dun want anymore trouble
#236 [05:33] <GETR3KTM8s> k thx
#237 [05:33] <GETR3KTM8s> http://paste.ubuntu.com/17637494/
#238 [05:34] <Galaxy_2Alex> GETR3KTM8s, Your system is too old and does not fully support Windows 10. You will have to downgrade to Windows 7 or 8.1 (Start Menu > Settings > Update & Security > Recovery > Go back to Windows 7 or 8.1, only available within the first month after the upgrade), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot help you with that. If it is a laptop, you will need a new system.
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#240 [05:34] <GETR3KTM8s> well thats dumb
#241 [05:35] <GETR3KTM8s> considering that my laptop MADE me download Windows 10
#242 [05:35] <GETR3KTM8s> well
#243 [05:35] <GETR3KTM8s> thank you for the help
#244 [05:35] <Galaxy_2Alex> GETR3KTM8s, You're welcome, sorry for the troubles.
#245 [05:35] <Chromaryu> ?? win/downgrade
#246 [05:35] <Absol> win/downgrade: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#247 [05:35] <Galaxy_2Alex> oh we do have that
#248 [05:35] <Chromaryu> well, that link will be less than that one.
#249 [05:35] <Chromaryu> Galaxy_2Alex:
#250 [05:35] <Chromaryu> ??> Galaxy_2Alex index
#251 [05:35] <Absol> Galaxy_2Alex: See https://cp.ae97.net/factoid for the Absol Database System
#252 [05:35] <Galaxy_2Alex> errm
#253 [05:36] <Galaxy_2Alex> I've been here for a while xD
#254 [05:36] <Chromaryu> factoid list.
#255 [05:36] <Chromaryu> well, I recommend see it once again ^^
#256 [05:36] <Galaxy_2Alex> just didn't know we had that particular factoid
#257 [05:39] <Chromaryu> ??< win/dxdiag
#258 [05:39] <Supakid_007> Does minecraft still need java to run?
#259 [05:39] <Chromaryu> Supakid_007: Yes
#260 [05:39] <Chromaryu> Minecraft is written in 100% Java
#261 [05:39] <Galaxy_2Alex> Supakid_007, You don't have to have it installed anymore though since the native launcher comes with its own Java.
#262 [05:39] * GETR3KTM8s [GETR3KTM8s@notlogged] has quit. (Ping timeout: 195 seconds)
#263 [05:40] <Chromaryu> But still need Java (
#264 [05:40] <Supakid_007> well minecraft works on my work's computed
#265 [05:41] <Galaxy_2Alex> Quick test, please ignore.
#266 [05:41] <Galaxy_2Alex> Your system is too old and does not fully support Windows 10. You will have to downgrade to Windows 7 or 8.1 (http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade), or upgrade your hardware: If you are on a Desktop, you ca
#267 [05:42] <Galaxy_2Alex> huh
#268 [05:42] <Supakid_007> Can Malwarebytes maybe be the problem why my minecraft doesn't want to work?
#269 [05:43] <Galaxy_2Alex> Supakid_007, It may if there is malicious software on your system
#270 [05:44] * titibrigant [titibrigant@notlogged] has joined #minecrafthelp
#271 [05:44] <Supakid_007> mmm okay so since minecraft works on my work's computer. I will just copy minecraft.net and replace it with the one on my computer at home
#272 [05:44] <Supakid_007> .minecraft sorry
#273 [05:45] <Galaxy_2Alex> Supakid_007, Okay, good luck.
#274 [05:45] * titibrigant [titibrigant@notlogged] has quit. (Client Quit)
#275 [05:45] <Supakid_007> Thanks for the help!!!
#276 [05:45] <Supakid_007> will go play minecraft with my so called slow internet XD
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#278 [05:46] * ch19753 [ch19753@notlogged] has joined #minecrafthelp
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#280 [05:49] * Supakid_007 [Supakid_007@notlogged] has quit. (Quit: Web client closed)
#281 [05:50] <pvpmasterpro> minecraft hata veriyor ve açılmıyor nasıl düzeltilir
#282 [05:51] * Pepbob [Pepbob@notlogged] has quit. (Client Quit)
#283 [05:51] <Galaxy_2Alex> ??> pvpmasterpro lang/tk
#284 [05:51] <pvpmasterpro> bot
#285 [05:51] <Galaxy_2Alex> ??> pvpmasterpro lang/en
#286 [05:51] <Absol> pvpmasterpro: We only speak English here. However, you may, if you wish, try using a translator, such as https://translate.google.com/#auto/en
#287 [05:51] <ch19753> hi absol, i send you a PM regarding an issue with my minecraft
#288 [05:52] <Galaxy_2Alex> ch19753, Absol is a bot, please send your message in this chatroom please.
#289 [05:52] <ch19753> ok
#290 [05:52] <pvpmasterpro> Minecraft gives an error How to Fix It
#291 [05:52] <ch19753> this is my error http://paste.ubuntu.com/17637738/
#292 [05:52] <Galaxy_2Alex> pvpmasterpro, Do you have a link to your DxDiag? If so, please give us the link (URL) to it by posting it into this chatroom.
#293 [05:53] <Galaxy_2Alex> ??> ch19753 win/update
#294 [05:53] <Absol> ch19753: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
#295 [05:54] <Galaxy_2Alex> ch19753, If there are no updates for your graphics card, then Sony doesn't support Windows 10 on your system and you will have to downgrade to a previous windows version
#296 [05:54] <Galaxy_2Alex> ??> ch19753 win/downgrade
#297 [05:54] <Absol> ch19753: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#298 [05:54] <pvpmasterpro> http://paste.ubuntu.com/17637648/
#299 [05:55] <ch19753> crap
#300 [05:55] <ch19753> well it does say windows 10 is supported on my system on the sony website
#301 [05:56] <Galaxy_2Alex> ch19753, I suggest contacting Sony if you want to be absolutely sure, however, I cannot find any appropiate drivers for your Laptop on their website.
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#303 [05:56] <ch19753> ok, thanks for the advice :)
#304 [05:56] <Galaxy_2Alex> pvpmasterpro, Your system does not support Windows 8.1, you will have to downgrade to at least Windows 7 or upgrade your system, however, you cannot help you with that.
#305 [05:57] <pvpmasterpro> olmazmı
#306 [05:58] * ch19753 [ch19753@notlogged] has quit. (Quit: Web client closed)
#307 [05:58] <BioCh> I'm having trouble with using MCPE ver 0.15.x. It won't run on my device, which is a samsung. I've already tried removing and re-adding it, as well as deleting the game files. Is anyone able to help?
#308 [05:59] <Galaxy_2Alex> BioCh, Sorry, but we cannot fully assist with pocket edition issues in this channel, please head to the forums instead: http://minecraftforums.net/forums
#309 [06:00] <BioCh> Ok Thanks
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#312 [06:07] <Machiou_TV> help
#313 [06:07] <Galaxy_2Alex> Machiou_TV, What is your issue?
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#316 [06:07] <Murrlin> *waves hi*
#317 [06:07] <Galaxy_2Alex> Murrlin, Hello.
#318 [06:08] <Machiou_TV> i don` can start my minecraft because i have troubles with my driver
#319 [06:08] <azmi2299> uh
#320 [06:08] <azmi2299> you update the driver
#321 [06:08] <Galaxy_2Alex> Machiou_TV, Do you have a link to your DxDiag? If so, please give us the link (URL) to it by posting it into this chatroom.
#322 [06:08] <Murrlin> looking for the chunk border indicator toggle key in 1.9.4. I hope that this is a vanilla thing that I'm thinking of
#323 [06:09] <Machiou_TV> http://paste.ubuntu.com/17638029/
#324 [06:09] <Galaxy_2Alex> Murrlin, If I remember correctly, it is a feature that was implemented in 1.10.
#325 [06:09] <Galaxy_2Alex> Murrlin, A mod that used to add it was NotEnoughItems, however, that is not available for 1.9.4, but there are alternatives. We do not assist with modded issues though.
#326 [06:10] <Murrlin> I'm sorry! And thank you!!
#327 [06:10] <azmi2299> its fine
#328 [06:10] <Murrlin> ttfn.
#329 [06:10] <Murrlin> ttfn.
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#332 [06:11] <Galaxy_2Alex> Machiou_TV, I'm sorry, but your laptop does not support Windows 10. You will need to downgrade to at least Windows 7, or buy a new system.
#333 [06:11] <Galaxy_2Alex> ??> Machiou_TV win/downgrade
#334 [06:11] <Absol> Machiou_TV: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#347 [06:49] <Machiou_TV> i need help
#348 [06:49] <Hizenburg> hello guys
#349 [06:49] <Galaxy_2Alex> Machiou_TV, I'm sorry, but your laptop does not support Windows 10. You will need to downgrade to at least Windows 7, or buy a new system.
#350 [06:49] <Galaxy_2Alex> ??> Machiou_TV win/downgrade
#351 [06:49] <Absol> Machiou_TV: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#352 [06:49] <Galaxy_2Alex> Hizenburg, Hello.
#353 [06:50] <Machiou_TV> thanks
#354 [06:51] <Hizenburg> I want to play minecraft with my friend I mean we want to play an adventure map can you help us to play on it ?
#355 [06:51] <Hizenburg> How to create the server
#356 [06:51] <Galaxy_2Alex> ??> Hizenburg mp/server-setup
#357 [06:51] <Absol> Hizenburg: Lots of information about setting up a server can be found here: http://minecraft.gamepedia.com/Tutorials/Setting_up_a_server
#358 [06:51] <Hizenburg> but i dont want to paly
#359 [06:51] <Hizenburg> paY*
#360 [06:51] <Galaxy_2Alex> Hizenburg, These instructions show you how to set up a server without having to pay.
#361 [06:52] <Chromaryu> (Hosting with your PC)
#362 [06:52] <Hizenburg> so my computer will be the host ?
#363 [06:52] <Chromaryu> yes.
#364 [06:52] <Chromaryu> or friend.
#365 [06:52] <Hizenburg> ok thanks guys love you <3
#366 [06:54] * oliver_ [oliver_@notlogged] has joined #minecrafthelp
#367 [06:54] <oliver_> lol
#368 [06:54] * ahmed [ahmed@notlogged] has joined #minecrafthelp
#369 [06:55] <oliver_> jag vill tabort mitproblen
#370 [06:55] <oliver_> mitt propblempå m
#371 [06:55] <Galaxy_2Alex> ??> oliver_ lang/se
#372 [06:55] * Machiou_TV [Machiou_TV@notlogged] has quit. (Ping timeout: 195 seconds)
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#374 [06:56] <oliver_> hach g.0 r22
#375 [06:56] <Galaxy_2Alex> oliver_, Sorry, we only offer support in English here.
#376 [06:57] <oliver_> hello im oliver how are you you can go and fuckyours munthers pussi
#377 [06:57] <Absol> oliver_: Please keep it civil
#378 [06:58] <Galaxy_2Alex> oliver_, Could you please repeat that?
#379 [06:58] <oliver_> hello em am your muther fucker
#380 [06:58] * Absol kicked oliver_ from #minecrafthelp (Reason: liver_ :Keep it civilized, you are just a human)
#381 [06:58] <Galaxy_2Alex> thanks.
#382 [07:00] * josaisvidaloak [josaisvidaloak@notlogged] has joined #minecrafthelp
#383 [07:01] <Chromaryu> Thanks.
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#389 [07:12] <Floyanz> yes
#390 [07:12] <Floyanz> ok
#391 [07:12] <Galaxy_2Alex> Floyanz, Hello.
#392 [07:12] <Floyanz> heloo
#393 [07:12] <zVenatix_> Hallo ich brauche hilfe beim Minecraft starten
#394 [07:12] <Galaxy_2Alex> ??> zVenatix_ lang/de
#395 [07:12] <Absol> zVenatix_: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
#396 [07:12] <Floyanz> ????
#397 [07:13] <Floyanz> mmmmm
#398 [07:13] <zVenatix_> Ok
#399 [07:13] <zVenatix_> wait a minute
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#401 [07:13] <Floyanz> ok
#402 [07:13] <Floyanz> ok
#403 [07:13] <Galaxy_2Alex> Floyanz, How can I help you?
#404 [07:14] <Floyanz> mineshafter luncher
#405 [07:14] <Floyanz> yes
#406 [07:14] <Galaxy_2Alex> Floyanz, Did you buy the game?
#407 [07:14] <Floyanz> ok
#408 [07:15] <Floyanz> me arab
#409 [07:15] <Galaxy_2Alex> Floyanz, I'm sorry, but Minecraft is not a free game, and any attempt to pirate the game may come with consequences. Please buy the game at http://minecraft.net
#410 [07:16] <Floyanz> oooo no
#411 [07:17] <Floyanz> ok
#412 [07:17] <Floyanz> oooo shet
#413 [07:17] <zVenatix_> Hi I need help with the launch of Minecraft. My problem is that when I click on "Play", normally the screen disappears but then comes an error message that it crashed
#414 [07:17] <Galaxy_2Alex> ??> zVenatix_ launcher/crash-log
#415 [07:17] <Absol> zVenatix_: We need to see your crash log, which appears after a crash.
#416 [07:17] <Absol> zVenatix_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#417 [07:19] <zVenatix_> ok please wait a minute
#418 [07:19] <zVenatix_> here is the link
#419 [07:19] <zVenatix_> http://paste.ubuntu.com/17639507/
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#421 [07:19] <Galaxy_2Alex> zVenatix_, Do you have a link to your DxDiag? If so, please give us the link (URL) to it by posting it into this chatroom.
#422 [07:20] <zVenatix_> yes i have there it is: http://paste.ubuntu.com/17639258/
#423 [07:21] <Galaxy_2Alex> zVenatix_, Download and install this driver: http://support.lenovo.com/at/en/products/laptops-and-netbooks/lenovo-g-series-laptops/g50-70-notebook-lenovo/20351/downloads/DS103877
#424 [07:23] <zVenatix_> it installs
#425 [07:26] <zVenatix_> ok i installed it
#426 [07:27] <Galaxy_2Alex> zVenatix_, Restart your Laptop, then try to start the game and see if it works
#427 [07:27] <zVenatix_> ok i do,when it works thank you!
#428 [07:28] <Galaxy_2Alex> zVenatix_, You're welcome, have a nice day.
#429 [07:29] * brutal [brutal@notlogged] has joined #minecrafthelp
#430 [07:29] <brutal> just logged in to hop on my realm and its not available. what happened?
#431 [07:29] <brutal> I don't know where to go to manage my realms account
#432 [07:29] <Galaxy_2Alex> brutal, It should be on http://account.mojang.com/ and in the game itself.
#433 [07:29] <Galaxy_2Alex> brutal, Can you not see it on your Minecraft Realms screen?
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#437 [07:31] <brutal> it just gives me the option to buy a realm. I logged in yesterday and it was fine
#438 [07:31] <Jay-> make sure you didnt miss a payment sometimes it can be offline because of that
#439 [07:32] <brutal> it says that the last payment was yesterday on the accounts.mojang.com
#440 [07:32] <Galaxy_2Alex> brutal, On account.mojang.com under "My Subscriptions", does it not show your Realm?
#441 [07:32] <Jay-> contact mojang support from page
#442 [07:32] <Galaxy_2Alex> Jay-, Not yet.
#443 [07:33] <Jay-> go into settings maybe on options and turn it on
#444 [07:33] <Galaxy_2Alex> brutal, Also, make sure you are logged in with the correct account on the game itself.
#445 [07:33] <Jay-> "_
#446 [07:34] <Jay-> i am on realms right now and it is online to be so it isn't there servers
#447 [07:34] <brutal> its showing up on there. it says 29 days remaining
#448 [07:34] <brutal> but i can't get into the client
#449 [07:34] <brutal> wait, it just came back
#450 [07:35] <brutal> thank you all for the help
#451 [07:35] <Galaxy_2Alex> brutal, You're welcome, have a nice day.
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#457 [07:41] <miso> hello, i formatted my computer and now when i open minecraft, i get a crash. what should i do?
#458 [07:41] <Galaxy_2Alex> ??> miso launcher/crash-log
#459 [07:41] <Absol> miso: We need to see your crash log, which appears after a crash.
#460 [07:41] <Absol> miso: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#461 [07:41] <miso> okay
#462 [07:42] <miso> http://paste.ubuntu.com/17640259/
#463 [07:42] <Galaxy_2Alex> ??> miso win/dxdiag
#464 [07:42] <Absol> miso: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#465 [07:44] <miso> http://paste.ubuntu.com/17640338/
#466 [07:45] <Galaxy_2Alex> miso, Download and Install this driver: http://www.nvidia.com/download/driverResults.aspx/99992/en-us
#467 [07:45] <miso> okay
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#477 [08:11] <Lazareli> Hello, I'm in need of assistance.
#478 [08:11] <Galaxy_2Alex> Lazareli, How can we help you?
#479 [08:12] <Lazareli> I've kinda messed up, I haven't logged in for about 2 years now
#480 [08:12] <Lazareli> And it seems mojang doesn't recognise my old credentials and my email doesn't exist to them
#481 [08:13] <Galaxy_2Alex> Lazareli, You'll have to contact Mojang with your transaction ID.
#482 [08:13] <Galaxy_2Alex> ??> Lazareli account/trans-id
#483 [08:13] <Absol> Lazareli: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#484 [08:13] <Galaxy_2Alex> ??> Lazareli account/send-email
#485 [08:13] <Absol> Lazareli: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#486 [08:13] <Absol> Lazareli: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#487 [08:14] <Lazareli> I'm not sure if I'll even have that since I bought the game around 2009 or whenever it first came out
#488 [08:14] <Lazareli> And I'm not sure if paypal would keep transaction records from back then
#489 [08:14] <Galaxy_2Alex> Lazareli, They should still have those records.
#490 [08:15] <Lazareli> Alright I'll go have a look.
#491 [08:18] <yongyung> Andrio: Maybe it'd be easier to introduce a new material "hardened stone" with ~10 hardness that gets generated instead of stone at y < 32?
#492 [08:19] <Galaxy_2Alex> yongyung, This is a tech support channel, please put your suggestions on this page: https://www.reddit.com/r/MinecraftSuggestions
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#498 [08:25] <FireDemon375> I have bought a minecraft account been playing on it for two years went to download the Windows 10 minecraft beta and it says already redeemed
#499 [08:25] <Galaxy_2Alex> FireDemon375, Does anyone else have access to the account?
#500 [08:25] <FireDemon375> No they do not
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#502 [08:26] <Guest93634> Just purchased minecraft on Xbox one so that my son and I can play together (using minecraft PE on my phone) but I don't know how to join each other's games
#503 [08:26] <Galaxy_2Alex> Guest93634, Crossplay between the X-Box One Edition and the Pocket Edition is not possible.
#504 [08:27] <Galaxy_2Alex> FireDemon375, And you are sure it's not already redeemed on your X-Box Live account?
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#506 [08:27] <FireDemon375> I am sure
#507 [08:27] <Guest93634> I thought that it was with the new minecraft pe update
#508 [08:27] <Galaxy_2Alex> Guest93634, The wording of the conference made it seem that way, I'm sorry.
#509 [08:28] <Galaxy_2Alex> Guest93634, Crossplay is only possible between the Windows 10 Edition and the Pocket Edition.
#510 [08:28] <Guest93634> How can I delete Xbox one minecraft and get a refund? This was the sole purpose of buying it
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#512 [08:28] <Galaxy_2Alex> Guest93634, You'll have to contact Microsoft Support for that.
#513 [08:29] <Guest93634> So if my son is on minecraft PE, how do we play together?
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#515 [08:30] <Galaxy_2Alex> Guest93634, Either with another device with the Pocket Edition installed, or via a Realms server with a computer with the Windows 10 Edition installed.
#516 [08:30] <Extreme> You don't need a Realms server with the Windows 10 Edition, you can just join a world and it will appear for anyone else using PE on your network
#517 [08:31] <Guest93634> I did download minecraft PE onto an older iPhone but we ere unsuccessful in joining a mutual game. What did we do wrong?
#518 [08:31] <Guest93634> So I was on iPhone 6, he was on iPhone 4, couldn't get it to work
#519 [08:31] <Galaxy_2Alex> Guest93634, The iOS version has to be at least 8.
#520 [08:31] <Galaxy_2Alex> Guest93634, The iPhone 4 only supports iOS versions up to 7.
#521 [08:31] <Guest93634> Is version 8 compatible with iPhone 4?
#522 [08:32] <Galaxy_2Alex> Guest93634, No, sorry.
#523 [08:32] <Guest93634> FREAKING A
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#525 [08:33] <Guest93634> Can you direct me to the website or information that I needed to have seen but apparently missed?
#526 [08:33] <FireDemon375> So what do I need to do
#527 [08:34] <Galaxy_2Alex> Guest93634, http://www.mojang.com/2016/06/realms-and-cross-device-play-now-on-pocket-win-10/
#528 [08:34] <Guest93634> Thank you
#529 [08:34] <Galaxy_2Alex> Guest93634, Like I said, it was worded incorrectly on the Microsoft E3 conference.
#530 [08:35] <Galaxy_2Alex> FireDemon375, Contact Microsoft Account support and ask to which account the code was redeemed to.
#531 [08:36] <FireDemon375> I will go and ask right now thank you
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#533 [08:36] <Galaxy_2Alex> FireDemon375, You're welcome, have a nice day.
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#539 [08:46] <Guy_> I dont have Xbox Live but I have internet. I can't update my Xbox 360 Minecraft. Please answer!
#540 [08:47] <Galaxy_2Alex> Guy_, Sorry, but we cannot fully assist with console edition issues in this channel, please head to the forums instead: http://minecraftforums.net/forums
#541 [08:47] <Guy_> Thx
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#561 [09:25] <elias> hi can everyone help me? http://paste.ubuntu.com/17643622/
#562 [09:26] <Galaxy_2Alex> elias, Your system is too old and does not fully support Windows 10. You will have to downgrade to Windows 7 or 8.1 (Start Menu > Settings > Update & Security > Recovery > Go back to Windows 7 or 8.1, only available within the first month after the upgrade), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot help you with that. If it is a laptop, you will need a new system.
#563 [09:27] * hasan12 [hasan12@notlogged] has joined #minecrafthelp
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#566 [09:27] <elias> ok thank you Galaxy_2Alex for your help.
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#571 [09:30] <Paul_> how can i fix crash report in minecraft?
#572 [09:30] <Galaxy_2Alex> ??> Paul_ launcher/crash-log
#573 [09:30] <Absol> Paul_: We need to see your crash log, which appears after a crash.
#574 [09:30] <Absol> Paul_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#576 [09:32] <Paul_> http://paste.ubuntu.com/17644311/
#577 [09:33] <Galaxy_2Alex> Paul_, Do you have a link to your DxDiag? If so, please give us the link (URL) to it by posting it into this chatroom.
#578 [09:33] <Paul_> http://paste.ubuntu.com/17644364/
#579 [09:34] <Galaxy_2Alex> Paul_, Your system is too old and does not fully support Windows 10. You will have to downgrade to Windows 7 or 8.1 (Start Menu > Settings > Update & Security > Recovery > Go back to Windows 7 or 8.1, only available within the first month after the upgrade), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot help you with that. If it is a laptop, you will need a new system.
#580 [09:35] <Paul_> Ok thnaks for all!
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#583 [09:42] * pedro [pedro@notlogged] has joined #minecrafthelp
#584 [09:42] <pedro> hellou
#585 [09:42] <pedro> oi
#586 [09:42] * bartek [bartek@notlogged] has joined #minecrafthelp
#587 [09:43] <Galaxy_2Alex> pedro, Hello.
#588 [09:43] <pedro> oi
#589 [09:43] <pedro> hellou
#590 [09:43] * bartek [bartek@notlogged] has quit. (Client Quit)
#591 [09:43] <pedro> fow the portugues
#592 [09:43] <Galaxy_2Alex> ??> pedro lang/pt
#593 [09:43] <Absol> pedro: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#594 [09:44] <pedro> mano vcs so fala a mesma coisas
#595 [09:44] <pedro> hellou
#596 [09:45] <pedro> someunespeaks
#597 [09:45] <Galaxy_2Alex> pedro, We only operate in English, sorry.
#598 [09:46] <pedro> someones speaks
#599 [09:46] <pedro> hellou
#600 [09:46] <pedro> hi
#601 [09:46] <pedro> someones
#602 [09:46] <Galaxy_2Alex> pedro, Hello, how can we help you?
#603 [09:47] <pedro> someones why
#604 [09:47] <pedro> someones please
#605 [09:47] <Galaxy_2Alex> pedro, Please explain your problem so we can help you.
#606 [09:49] <pedro> speaks soon
#607 [09:49] <pedro> foking
#608 [09:50] <pedro> i i i i go out
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#610 [09:50] <pedro> bye
#611 [09:50] <pedro> bye
#612 [09:50] <Galaxy_2Alex> pedro, Good bye, have a nice day.
#613 [09:50] * Qasim [Qasim@notlogged] has joined #minecrafthelp
#614 [09:50] <pedro> der
#615 [09:50] <pedro> deer
#616 [09:52] <pedro> what now thatyou speaks
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#618 [09:52] <pedro> speaks
#619 [09:52] <pedro> now that
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#621 [09:53] * CubeTheThird kicked pedro from #minecrafthelp (Reason: edro :bye)
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#625 [10:03] <Johnpaul> Hello. I cannot get on my minecraft.. Hoping you could help me... http://paste.ubuntu.com/17635995/
#626 [10:04] <CubeTheThird> Johnpaul, one moment
#627 [10:04] <Johnpaul> It says my pixel format isnt accelerating..
#628 [10:04] <Johnpaul> Ok Thanks.
#629 [10:05] <CubeTheThird> Johnpaul, ok try download and install https://downloadcenter.intel.com/download/24971/Intel-HD-Graphics-Driver-for-Windows-7-8-64-bit
#630 [10:07] <Johnpaul> k
#631 [10:08] <Johnpaul> Umm, My minecraft says it Unable to download.. Please try again later. What can i do for that?
#632 [10:09] <CubeTheThird> Johnpaul, what anti-virus and firewall software do you have?
#633 [10:11] <Johnpaul> Let me check. Are you talking about Norton? Mcafee?
#634 [10:11] <CubeTheThird> Johnpaul, you have both of those?
#635 [10:11] * DiamondMLM [DiamondMLM@notlogged] has joined #minecrafthelp
#636 [10:11] <Johnpaul> Yes i do
#637 [10:11] <CubeTheThird> Johnpaul, it's never a good idea to have more than 1 anti-virus software installed. That, and mcafee sucks. Remove mcafee
#638 [10:12] <Johnpaul> Ok.
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#640 [10:13] <Johnpaul> Ok. I now have Norton.
#641 [10:13] <CubeTheThird> Johnpaul, ok see if you have troubles downloading the game now. You might need to reboot to see a difference
#642 [10:14] <Johnpaul> Ok.
#643 [10:21] * Dalton-Jay [Dalton-Jay@notlogged] has joined #minecrafthelp
#644 [10:22] <Dalton-Jay> Can I pls get some help because my Minecraft account got hacked and the hacker change the name to something stupid and i want to change it
#645 [10:22] <CubeTheThird> Dalton-Jay, you will have to contact Mojang about that
#646 [10:22] <CubeTheThird> ??> Dalton-Jay mojang/email
#647 [10:22] <Absol> Dalton-Jay: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#648 [10:22] <Absol> Dalton-Jay: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#649 [10:22] <Dalton-Jay> thanks
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#653 [10:26] <Kiwi> Hi, a couple days ago, my friend and I got minecraft pc, and started playing realms together. All was going well, but it just randomly kicked us out saying "disconnected from server". And every time I try to join, it just says that, or "unable to connect to world". The ser can join the realm, but I can not.
#654 [10:26] <Kiwi> hosr not ser
#655 [10:26] <Kiwi> HOST
#656 [10:27] <Galaxy_2Alex> Kiwi, Can you join this server? mctest.ae97.net
#657 [10:27] * TheMukzHD [TheMukzHD@notlogged] has joined #minecrafthelp
#658 [10:27] <TheMukzHD> hello
#659 [10:27] <Kiwi> On minecraft?on minecraft?
#660 [10:27] <Galaxy_2Alex> Kiwi, Yes.
#661 [10:27] <TheMukzHD> im having problems with my minecraft
#662 [10:27] <Galaxy_2Alex> TheMukzHD, Hello.
#663 [10:27] <TheMukzHD> http://paste.ubuntu.com/17646663/
#664 [10:27] <TheMukzHD> here
#665 [10:27] <TheMukzHD> when i open minecraft
#666 [10:27] <Galaxy_2Alex> TheMukzHD, One moment
#667 [10:28] <TheMukzHD> it says update your graphics drivers
#668 [10:28] <TheMukzHD> but i have
#669 [10:28] <TheMukzHD> and it still wont let me open minecraft
#670 [10:28] <TheMukzHD> im trying to play on 1.8.8
#671 [10:28] <Galaxy_2Alex> TheMukzHD, Please wait a moment while I'm looking for the correct driver.
#672 [10:28] <TheMukzHD> ok t
#673 [10:28] <Dalton-Jay> Where do i find my transaction id?
#674 [10:29] <Galaxy_2Alex> ??> Dalton-Jay account/trans-id
#675 [10:29] <Absol> Dalton-Jay: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#676 [10:29] <Dalton-Jay> i tried doesnt work
#677 [10:29] <Galaxy_2Alex> TheMukzHD, Download and Install the Catalyst Software Suite: http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2032
#678 [10:29] <TheMukzHD> alright
#679 [10:29] * edo445 [edo445@notlogged] has quit. (Quit: Web client closed)
#680 [10:29] <Galaxy_2Alex> Dalton-Jay, What exactly doesn't work?
#681 [10:29] <CubeTheThird> Dalton-Jay, what method of payment did you use?
#682 [10:29] <Dalton-Jay> the steps
#683 [10:30] <Dalton-Jay> on website
#684 [10:30] <Dalton-Jay> card
#685 [10:30] <Kiwi> In order to join this server I need a nip address to enter
#686 [10:30] <CubeTheThird> Dalton-Jay, a credit card?
#687 [10:30] <Galaxy_2Alex> Kiwi, mctest.ae97.net
#688 [10:30] <TheMukzHD> do i need to do anything after i finish installation?
#689 [10:30] <Galaxy_2Alex> TheMukzHD, A restart is recommended.
#690 [10:31] <Dalton-Jay> yeah
#691 [10:31] * genova123 [genova123@notlogged] has joined #minecrafthelp
#692 [10:31] <TheMukzHD> custom or express?
#693 [10:31] <Kiwi> Do I put that in the IP address box or the name?
#694 [10:31] <Galaxy_2Alex> TheMukzHD, Express
#695 [10:31] <Galaxy_2Alex> Kiwi, IP Adress
#696 [10:31] <CubeTheThird> Dalton-Jay, when did you purchase it?
#697 [10:31] <genova123> My Minecraft keeps on crashing because of something to do with Java?
#698 [10:31] <Dalton-Jay> May 29th 2014
#699 [10:31] <CubeTheThird> ??> Dalton-Jay account/trans-id/DIBS
#700 [10:31] <Absol> Dalton-Jay: DIBS was Mojang's original payment provider, used from 2009 to mid-2011.
#701 [10:31] <Absol> Dalton-Jay: Contact Mojang directly stating that you paid via the DIBS system; they will provider further instructions.
#702 [10:32] <CubeTheThird> genova123, do you have a crash report?
#703 [10:32] <genova123> yea'
#704 [10:32] <Galaxy_2Alex> CubeTheThird, ig7icd on genova
#705 [10:32] <Galaxy_2Alex> genova123, Please provide a new DxDiag.
#706 [10:32] <Kiwi> It says that I am unable to connect to the world.
#707 [10:32] <Galaxy_2Alex> ??> genova123 win/dxdiag
#708 [10:32] <Absol> genova123: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#709 [10:32] <Dalton-Jay> contact mojang on what?
#710 [10:32] <CubeTheThird> ??> Dalton-Jay mojang/email
#711 [10:32] <Absol> Dalton-Jay: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#712 [10:32] <Absol> Dalton-Jay: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#713 [10:33] <Galaxy_2Alex> Kiwi, What Antivirus program are you using?
#714 [10:33] <Dalton-Jay> but it asks for transaction id
#715 [10:33] <Kiwi> I am on an apple iPhone.
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#717 [10:33] <CubeTheThird> Dalton-Jay, follow all the instructions Absol gave you
#718 [10:33] <Kiwi> Minecraft pocket edition
#719 [10:34] <CubeTheThird> Dalton-Jay, hold on sorry I gave you the wrong one
#720 [10:34] <genova123> http://paste.ubuntu.com/17647006/
#721 [10:34] <CubeTheThird> ??> Dalton-Jay account/trans-id/braintree
#722 [10:34] <Absol> Dalton-Jay: Braintree transaction ID is a code consisting of 5 - 6 random numbers and/or characters. They are issued to all Minecraft purchases (except gift codes, which are handled by Skrill instead).
#723 [10:34] <Absol> Dalton-Jay: Contact Mojang directly with the following information: date of purchase, email address used, last four digits of the card used for the purchase, and the expiration date of the card.
#724 [10:34] <Galaxy_2Alex> genova123, Didn't I tell you to contact Acer Support about your issue?
#725 [10:34] <Dalton-Jay> i cant get the last 4 digits of my card because it expired
#726 [10:34] <genova123> yea they said they couldnt find anything wrong with it
#727 [10:35] <Galaxy_2Alex> Kiwi, Sorry, but we cannot fully assist with pocket edition issues in this channel, please head to the forums instead: http://minecraftforums.net/forums
#728 [10:35] <CubeTheThird> Dalton-Jay, and you don't have the confirmation email from your account purchase?
#729 [10:36] <Dalton-Jay> no cant find the email
#730 [10:36] <genova123> They just said to get the newest update of Windows 8.1, which I did
#731 [10:36] <Galaxy_2Alex> genova123, I'm sorry, but from what I can see in your DxDiag, there are definitely issues.
#732 [10:36] <Galaxy_2Alex> genova123, One moment, let me see if I can give you anything else.
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#734 [10:36] <CubeTheThird> Dalton-Jay, then you'll have to contact the bank or credit card company to retrieve the information about that card
#735 [10:37] * owen [owen@notlogged] has joined #minecrafthelp
#736 [10:37] <Dalton-Jay> ffs
#737 [10:37] <owen> http://paste.ubuntu.com/17647041/
#738 [10:37] <Galaxy_2Alex> Dalton-Jay, The transaction ID is basically the receipt, and you need it in order to proof that you are the owner of the account.
#739 [10:37] <CubeTheThird> owen, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#740 [10:38] <Dalton-Jay> can i tell u the name coz im playing on server rn
#741 [10:38] * owen [owen@notlogged] has quit. (Client Quit)
#742 [10:38] <Galaxy_2Alex> Dalton-Jay, We do not work for Mojang, and account support only takes the transaction ID as proof of ownership.
#743 [10:38] <Dalton-Jay> my life
#744 [10:39] <genova123> If you dont have any advice I might just actually show it to an actual computer repair shop,, but do you know what is actually wrong with it?
#745 [10:40] <Galaxy_2Alex> genova123, From what I can see, it's missing chipset drivers. I need your model name of your device.
#746 [10:40] <genova123> Aspire V15 Touch
#747 [10:40] <CubeTheThird> genova123, your reports can't tell us any useful information about your PC, and you've been unable to install driver updates that we've given you. Seeing a computer repair person would be recommended
#748 [10:40] * Fastmothra [Fastmothra@notlogged] has joined #minecrafthelp
#749 [10:41] <Galaxy_2Alex> genova123, I'll just give you the chipset drivers really quick, if those don't work, a professional would be the best.
#750 [10:41] <genova123> The computer said it couldnt install the driver because it was unsafe
#751 [10:41] <genova123> okay
#752 [10:41] * TheMukzHD [TheMukzHD@notlogged] has quit. (Ping timeout: 195 seconds)
#753 [10:41] <Galaxy_2Alex> genova123, Now, the model number should look something like this: "Aspire V15 Touch V3-572PG-5153"
#754 [10:42] * Dalton-Jay [Dalton-Jay@notlogged] has quit. (Ping timeout: 195 seconds)
#755 [10:42] <genova123> no, Aspire V15 Touch V3-572P-51BA
#756 [10:42] <Galaxy_2Alex> genova123, that's why I said "something like this" :P
#757 [10:42] <Galaxy_2Alex> genova123, One more moment
#758 [10:42] <genova123> ok
#759 [10:43] <Galaxy_2Alex> genova123, In which country did you buy the laptop?
#760 [10:43] <Fastmothra> I have mincraft for the xbox 360 when ever i load any save files or creat a new one the hud is missing and i can only move forward and can not look left or right
#761 [10:43] <genova123> USA
#762 [10:45] * SonikkuAmerica [SonikkuAmerica@notlogged] has joined #minecrafthelp
#763 [10:46] <Galaxy_2Alex> genova123, What was your processor again?
#764 [10:46] <genova123> uhh
#765 [10:46] <genova123> Intel Core
#766 [10:46] <genova123> Intel Core i5-4210U
#767 [10:47] <Galaxy_2Alex> genova123, Right, download and Install this driver: http://global-download.acer.com/GDFiles/Driver/Chipset/Chipset_Intel_9.4.0.1023_W81x64_A.zip?acerid=635738318686035607&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE%20V3-572P&OS=81P1&LC=en&BC=ACER&SC=PA_6
#768 [10:47] <genova123> I hope this works >:I
#769 [10:47] <Galaxy_2Alex> Fastmothra, Sorry, but we cannot fully assist with console edition issues in this channel, please head to the forums instead: http://minecraftforums.net/forums
#770 [10:48] <genova123> Do I open it?
#771 [10:48] <Galaxy_2Alex> genova123, Yes, open it, and run the Setup file
#772 [10:49] <genova123> Its installing :D
#773 [10:50] <genova123> Okay I pressed finish, now what?
#774 [10:50] <Galaxy_2Alex> genova123, Hmm, please give us a new DxDiag really quick, then try to start the game.
#775 [10:51] * MennieHiero [MennieHiero@notlogged] has joined #minecrafthelp
#776 [10:51] <genova123> It's loading....one sec
#777 [10:51] <MennieHiero> Hi i need help
#778 [10:51] <Galaxy_2Alex> MennieHiero, What do you need help with
#779 [10:52] <MennieHiero> minecraft crashed all the time
#780 [10:52] <MennieHiero> since win10
#781 [10:52] <MennieHiero> they say something with render aspect
#782 [10:52] <Galaxy_2Alex> MennieHiero, Does the crash mention something with drivers?
#783 [10:52] <Galaxy_2Alex> MennieHiero, Do you have a link to your DxDiag? If so, please give us the link (URL) to it by posting it into this chatroom.
#784 [10:52] <MennieHiero> how do i get the link?
#785 [10:53] <genova123> http://paste.ubuntu.com/17647939/
#786 [10:53] <Galaxy_2Alex> genova123, Ahh no, it may not have worked.
#787 [10:53] <Galaxy_2Alex> genova123, However, you can try to restart your Laptop, and then try again to start the game.
#788 [10:53] <MennieHiero> do i need to use that link?
#789 [10:53] <Galaxy_2Alex> ??> MennieHiero win/dxdiag
#790 [10:53] <Absol> MennieHiero: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#791 [10:54] <genova123> okay ill come back if it doesnt work :/
#792 [10:54] <Galaxy_2Alex> genova123, If that doesn't work, we can't help you any further and you will need to look for professional help.
#793 [10:54] <MennieHiero> how do i use dxdiag
#794 [10:54] <Galaxy_2Alex> MennieHiero, Absol just gave you the link to the instructions you need to follow in order to receive further help.
#795 [10:55] <MennieHiero> i dont have the link?
#796 [10:55] <MennieHiero> oh
#797 [10:55] <MennieHiero> 'is see it
#798 [10:55] <MennieHiero> i *
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#801 [10:57] <MennieHiero> http://paste.ubuntu.com/17648163/
#802 [10:58] <Galaxy_2Alex> MennieHiero, Your system is too old and does not fully support Windows 10. You will have to downgrade to Windows 7 or 8.1 (Start Menu > Settings > Update & Security > Recovery > Go back to Windows 7 or 8.1, only available within the first month after the upgrade), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot help you with that. If it is a laptop, you will need a new system.
#803 [10:58] <MennieHiero> but do you dont know how to upgrade my hardware?
#804 [10:59] <Galaxy_2Alex> MennieHiero, We can't help you with it.
#805 [10:59] <MennieHiero> cool
#806 [10:59] <MennieHiero> thanks
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#809 [11:00] <MennieHiero> how do i can downgrade windows
#810 [11:01] <Galaxy_2Alex> ??> MennieHiero win/downgrade
#811 [11:01] <Absol> MennieHiero: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#812 [11:01] <MennieHiero> thanks
#813 [11:05] <MennieHiero> but i dont see go back to win 8.1 or win 7
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#815 [11:06] <MennieHiero> and i have win 10 longer 1 month
#816 [11:06] <CubeTheThird> MennieHiero, then you would have to reinstall an older version from a disk or a backup
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#827 [11:32] <TheMineInventor> hello
#828 [11:33] <Galaxy_2Alex> TheMineInventor, Hello
#829 [11:33] <TheMineInventor> i have minecraft installed
#830 [11:33] <TheMineInventor> and it works
#831 [11:33] <TheMineInventor> but
#832 [11:33] <TheMineInventor> when i want to play multiplayer and i type a server
#833 [11:33] <TheMineInventor> ip
#834 [11:34] <TheMineInventor> and want to join it crashes
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#836 [11:34] <Galaxy_2Alex> ??> TheMineInventor launcher/crash-log
#837 [11:34] <Absol> TheMineInventor: We need to see your crash log, which appears after a crash.
#838 [11:34] <Absol> TheMineInventor: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#839 [11:34] <TheMineInventor> okay
#840 [11:34] <TeeKayTen> Hi. Someone has gotten my password for mc.net/mojang.com
#841 [11:34] <TheMineInventor> wait
#842 [11:34] <Galaxy_2Alex> TeeKayTen, Contact Mojang with your transaction ID.
#843 [11:35] <Galaxy_2Alex> ??> TeeKayTen account/trans-id
#844 [11:35] <Absol> TeeKayTen: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#845 [11:35] <Galaxy_2Alex> ??> TeeKayTen account/send-email
#846 [11:35] <Absol> TeeKayTen: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#847 [11:35] <Absol> TeeKayTen: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#848 [11:35] <TeeKayTen> I have the account back, changed password etc. but I am curious if I can know who did that or from what country they were.
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#850 [11:36] <TeeKayTen> Thanks btw
#851 [11:37] <Galaxy_2Alex> TeeKayTen, No, just make sure you account has a secure password.
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#854 [11:37] <CubeTheThird> TeeKayTen, I'd also recommend you change the password to your email
#855 [11:38] <TeeKayTen> Galaxy_2Alex: ok, lastpass here we go. CubeTheThird I have changed my password to my email like 3 times since I've last played minecraft but thanks :P
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#858 [11:38] <TheMineInventor> hello
#859 [11:38] <Galaxy_2Alex> TheMineInventor, Hello again.
#860 [11:38] <TheMineInventor> the link
#861 [11:39] <TheMineInventor> i have the error log
#862 [11:39] <TheMineInventor> must i just paste it in here
#863 [11:39] <Galaxy_2Alex> TheMineInventor, Please give us the link (URL).
#864 [11:39] <Galaxy_2Alex> TheMineInventor, The link to it, yes.
#865 [11:39] <TheMineInventor> ok
#866 [11:42] <TheMineInventor> http://paste.ubuntu.com/17650369/ this is the link
#867 [11:43] <Galaxy_2Alex> TheMineInventor, Does it only happen on Cubecraft?
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#869 [11:43] <TheMineInventor> no on hive too
#870 [11:43] <TheMineInventor> and hypixel
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#872 [11:43] <TheMineInventor> and even my own
#873 [11:44] <TheMineInventor> what can i do to fix this
#874 [11:44] <Galaxy_2Alex> TheMineInventor, One moment please.
#875 [11:44] <TheMineInventor> ok
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#880 [11:46] <Galaxy_2Alex> ??> TheMineInventor launcher/log
#881 [11:46] <Absol> TheMineInventor: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#882 [11:46] <Absol> TheMineInventor: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#883 [11:46] <TheMineInventor> when it crashes
#884 [11:46] <genova123> Galaxy_2Alex, Hey, I'm back and it still doesnt work.
#885 [11:46] <TheMineInventor> that launcher
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#887 [11:48] <Galaxy_2Alex> genova123, Sorry, I can only recommend trying to reach out to a professional now. Give the person the DxDiag, and tell him that CPU information is missing.
#888 [11:48] <Galaxy_2Alex> TheMineInventor, Please give me the log after the game has crashed.
#889 [11:48] <Galaxy_2Alex> TheMineInventor, Both Launcher Log and Game Output.
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#893 [11:49] <TheMineInventor> here it is http://paste.ubuntu.com/17650686/
#894 [11:49] <genova123> okay thanks for helping me...again :P
#895 [11:49] <Galaxy_2Alex> TheMineInventor, Is that after it crashed?
#896 [11:49] <TheMineInventor> yes
#897 [11:49] <TheMineInventor> nothing else
#898 [11:50] <Galaxy_2Alex> TheMineInventor, Does Singleplayer work?
#899 [11:50] <TheMineInventor> i can move for 1 second and then it crashes and even if i not move
#900 [11:50] <TheMineInventor> no just the same
#901 [11:50] <Galaxy_2Alex> TheMineInventor, The logs you gave me are not the ones from after you crashed.
#902 [11:50] <Galaxy_2Alex> TheMineInventor, Please let the game crash, then copy the game output and give me the link to a paste with it.
#903 [11:50] <Galaxy_2Alex> genova123, Good Luck, sorry we couldn't help you.
#904 [11:51] <TheMineInventor> i used latest sorry
#905 [11:51] <TheMineInventor> strange this is the same
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#908 [11:52] <TheMineInventor> more then this i not get http://paste.ubuntu.com/17650830/
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#910 [11:52] <Galaxy_2Alex> TheMineInventor, Okay, now I need the launcher log (second tab on your launcher):
#911 [11:52] <Galaxy_2Alex> ??> TheMineInventor launcher/log
#912 [11:52] <Absol> TheMineInventor: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#913 [11:53] <Absol> TheMineInventor: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#916 [11:54] <tony> hello my minecraft keeps crashing no matter what version I use and i have updated my graphics driver but that didnt work so i downloaded a previous driver but still no help here is my report http://paste.ubuntu.com/17650762/
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#918 [11:55] <CubeTheThird> tony, one moment
#919 [11:55] <CubeTheThird> tony, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#920 [11:56] * osuka_ [osuka_@notlogged] has joined #minecrafthelp
#921 [11:56] <TheMineInventor> now here is it http://paste.ubuntu.com/17651016/
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#923 [11:56] <tony> CubeTheThird http://paste.ubuntu.com/17650762/
#924 [11:56] <eino33> help
#925 [11:56] <CubeTheThird> eino33, with?
#926 [11:56] <TheMineInventor> this have launcher / log
#927 [11:56] <Galaxy_2Alex> TheMineInventor, One moment
#928 [11:56] <CubeTheThird> tony, that's not the crash report
#929 [11:56] <Galaxy_2Alex> TheMineInventor, No, the Launcher Log, it's the second Tab on the launcher please.
#930 [11:56] <eino33> i dont remember my email
#931 [11:57] <CubeTheThird> eino33, you will have to contact Mojang about this
#932 [11:57] <CubeTheThird> ??> eino33 mojang/email
#933 [11:57] <Absol> eino33: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#934 [11:57] <Absol> eino33: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#935 [11:57] <eino33> ok than you
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#937 [11:57] <tony> CubeTheThird http://paste.ubuntu.com/17651089/
#938 [11:58] <TheMineInventor> I press tab with that arrows but nothing hapens
#939 [11:58] <CubeTheThird> tony, ok firstly try download and install http://www.nvidia.com/download/driverResults.aspx/103913/en-us
#940 [11:59] <Galaxy_2Alex> TheMineInventor, On the launcher at the top, click on "Launcher Log".
#941 [11:59] <Galaxy_2Alex> TheMineInventor, http://alex.ticklemy.wang/Txutyq.png
#942 [11:59] <Galaxy_2Alex> TheMineInventor, Oh sorry, ignore that last link.
#943 [12:00] <TheMineInventor> hi sorry here it is http://paste.ubuntu.com/17651254/
#944 [12:00] <TheMineInventor> ok
#945 [12:02] <Galaxy_2Alex> TheMineInventor, Do you have D3DGear installed?
#946 [12:03] <TheMineInventor> no What Is It
#947 [12:03] <Galaxy_2Alex> ??> TheMineInventor tools/hjt
#948 [12:03] <Absol> TheMineInventor: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#949 [12:03] <Absol> TheMineInventor: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#951 [12:03] <TheMineInventor> ok
#952 [12:04] <tony> CubeTheThird I downloaded and install it and try to play but still got a crash here is the report http://paste.ubuntu.com/17651381/
#953 [12:04] <CubeTheThird> tony, did you reboot after installing it?
#954 [12:05] <tony> CubeTheThird No I'll try that now
#955 [12:06] <TheMineInventor> http://paste.ubuntu.com/17651527/
#956 [12:06] <TheMineInventor> this is what you want
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#958 [12:08] <tony_> CubeTheThird I Rebooted and still crashed here is the report http://paste.ubuntu.com/17651619/
#959 [12:08] <Galaxy_2Alex> TheMineInventor, Alright, different approach
#960 [12:08] <Galaxy_2Alex> ??> TheMineInventor win/dxdiag
#961 [12:08] <Absol> TheMineInventor: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#963 [12:08] <CubeTheThird> tony_, do you have any game/screen recording software installed?
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#966 [12:09] <tony_> CubeTheThird yes shadowplay
#967 [12:10] <CubeTheThird> tony_, hmm I doubt it's caused by that. Can you send me the full crash report? you only sent the top of it
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#970 [12:12] <Imhighth> Is the battlemode up for ps4 yet? Because i bought the map but i cant play and i havent recieved the update
#971 [12:12] <tony_> CubeTheThird http://paste.ubuntu.com/17651833/
#972 [12:12] <TheMineInventor> here is the dxdiag http://paste.ubuntu.com/17651852/
#973 [12:13] <Imhighth> ? What are those
#974 [12:13] <Galaxy_2Alex> Imhighth, Only messages starting with your Username (like this: "YourUsername, please follow these instrctions") are for you, please ignore any instructions not directed at you.
#975 [12:13] <CubeTheThird> Imhighth, I recommend you look on the minecraft forums for information about that
#976 [12:13] <CubeTheThird> tony_, hmm. Let's try doing a clean install of the game
#977 [12:13] <CubeTheThird> ??> tony_ win/reinst
#978 [12:13] <Absol> tony_: You may need to reinstall the locally installed files that Minecraft puts into place.
#979 [12:13] <Absol> tony_: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#980 [12:13] <Galaxy_2Alex> TheMineInventor, That is not the full DxDiag.
#981 [12:13] * Imhighth [Imhighth@notlogged] has quit. (Client Quit)
#982 [12:14] <Galaxy_2Alex> TheMineInventor, Please follow the instructions again, but copy the full DxDiag from the textfile.
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#986 [12:16] <TheMineInventor> sorry i made a mistake here is the full http://paste.ubuntu.com/17652018/
#987 [12:17] <Galaxy_2Alex> TheMineInventor, Download and Install this driver: http://support.lenovo.com/at/en/products/laptops-and-netbooks/100-series/100-15iby/downloads/DS103614
#988 [12:17] <tony_> CubeTheThird It works now THANK YOU!!
#989 [12:17] <CubeTheThird> tony_, oh awesome!
#990 [12:17] <TheMineInventor> is it safe
#991 [12:18] <Galaxy_2Alex> TheMineInventor, Yes, it is from the company that made your laptop.
#992 [12:18] <TheMineInventor> ok
#993 [12:18] <TheMineInventor> if i install it should it work right
#994 [12:18] <Galaxy_2Alex> TheMineInventor, It should, yes.
#995 [12:19] <TheMineInventor> ok i wait before it is downloaded
#996 [12:19] * zerder [zerder@notlogged] has quit. (Ping timeout: 195 seconds)
#997 [12:20] <TheMineInventor> it is for windows 10 i have 8.1
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#999 [12:20] <Galaxy_2Alex> TheMineInventor, Oh sorry, my bad.
#1000 [12:20] <TheMineInventor> does it work with both or not
#1001 [12:21] * tony_ [tony_@notlogged] has quit. (Ping timeout: 195 seconds)
#1002 [12:21] <Galaxy_2Alex> TheMineInventor, No, one moment please.
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#1004 [12:21] <Galaxy_2Alex> TheMineInventor, This is the right one, sorry: http://support.lenovo.com/at/en/products/laptops-and-netbooks/100-series/100-15iby/downloads/DS102760
#1005 [12:22] <bud> i cant remeber my username
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#1013 [12:27] <Snowflake> How do you put a leash on a dog?
#1014 [12:28] <CubeTheThird> right-click with it?
#1015 [12:28] <Snowflake> Will try it. Thank you.
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#1019 [12:31] <TheMineInventor> i intst
#1020 [12:31] <TheMineInventor> i installed the drive
#1021 [12:31] <TheMineInventor> r
#1022 [12:31] <Galaxy_2Alex> TheMineInventor, Restart your PC, then try to start the game.
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#1026 [12:32] <danmeme1> Hello?
#1027 [12:32] <Galaxy_2Alex> danmeme1, Hello.
#1028 [12:32] <danmeme1> Can you help me with my problem?
#1029 [12:32] * Snowflake [Snowflake@notlogged] has quit. (Ping timeout: 195 seconds)
#1030 [12:32] <Galaxy_2Alex> danmeme1, Depends, that is your problem?
#1031 [12:33] <danmeme1> My brother and i went to minecon 2015 my brother got a minecon cape and when he stopped playing minecraft he gave it to me. I've played on it since he gave and now i can't log in
#1032 [12:34] <danmeme1> And i really want it back because my brother gave it to me + it has a minecon cape
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#1034 [12:34] <Galaxy_2Alex> danmeme1, First off, sharing account is technically not allowed.
#1035 [12:34] <Galaxy_2Alex> danmeme1, Second, did you ask your brother if he maybe reclaimed it?
#1036 [12:34] <danmeme1> Yeah for about 1 hour ago he said no
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#1038 [12:34] <Galaxy_2Alex> danmeme1, What is the account Username?
#1039 [12:34] <danmeme1> danmeme1
#1040 [12:35] * Snowflake [Snowflake@notlogged] has joined #minecrafthelp
#1041 [12:35] <Snowflake> H
#1042 [12:36] <Galaxy_2Alex> danmeme1, You will have to ask your brother to contact Mojang with his transaction ID to reclaim the account.
#1043 [12:36] <Galaxy_2Alex> ??> danmeme1 account/trans-id
#1044 [12:36] <Absol> danmeme1: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1045 [12:36] <Galaxy_2Alex> ??> danmeme1 account/send-email
#1046 [12:36] <Absol> danmeme1: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1047 [12:36] <Absol> danmeme1: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1048 [12:36] <danmeme1> Okay
#1049 [12:36] * TheMineInventor [TheMineInventor@notlogged] has quit. (Ping timeout: 195 seconds)
#1050 [12:36] <danmeme1> Where do i find my ID?
#1051 [12:36] <Snowflake> How do you right click on a tablet? Trying to put a lead on a dog. Was told to right click. Do not know how to do that on tablet. Thank you.
#1052 [12:36] <Galaxy_2Alex> danmeme1, Absol just gave you all the information you need.
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#1054 [12:37] <danmeme1> Can i find the ID on my brothers email?
#1055 [12:37] <Galaxy_2Alex> Snowflake, Sorry, but this is more of a tech support channel than general help. Try the forums or Google instead.
#1056 [12:37] <Galaxy_2Alex> danmeme1, You should be able to.
#1057 [12:37] <danmeme1> Ok thank you bye :)
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#1059 [12:38] <Snowflake> you.
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#1061 [12:38] <Snowflake> OK. Thank you.
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#1073 [12:47] <TheMineInventor> hello
#1074 [12:47] <TheMineInventor> i installed now
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#1078 [12:49] <Galaxy_2Alex> ??> TheMineInventor scold/pm
#1079 [12:49] <Absol> TheMineInventor: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
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#1082 [12:49] <TheMineInventor> sorry
#1083 [12:49] <Galaxy_2Alex> TheMineInventor, Try to start the game now.
#1084 [12:49] <TheMineInventor> ok
#1085 [12:49] <TheMineInventor> it still dont work
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#1087 [12:50] <Galaxy_2Alex> TheMineInventor, Please give me a new game output log
#1088 [12:50] <Galaxy_2Alex> ??> TheMineInventor launcher/game-output
#1089 [12:50] <Absol> TheMineInventor: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1090 [12:50] <TheMineInventor> ok
#1091 [12:50] <Absol> TheMineInventor: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1093 [12:53] <EmmaIdk> hi
#1094 [12:53] <EmmaIdk> http://paste.ubuntu.com/17653692/
#1095 [12:53] <TheMineInventor> hello i have the laucher / gameoutput log here http://paste.ubuntu.com/17653752/
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#1098 [12:57] <TheMineInventor> Galaxy_2Alexander
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#1102 [12:59] <TheMineInventor> hello Galaxy_2Alex
#1103 [12:59] <Galaxy_2Alex> TheMineInventor, Sorry, one moment.
#1104 [13:00] <TheMineInventor> sorry my bad
#1105 [13:01] <Galaxy_2Alex> TheMineInventor, Try the alternate launcher: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe
#1106 [13:02] <TheMineInventor> i try it
#1107 [13:06] <TheMineInventor> i still dont work
#1108 [13:07] <TheMineInventor> wants you the error log again
#1109 [13:07] <Galaxy_2Alex> TheMineInventor, Yes please.
#1110 [13:09] <TheMineInventor> http://paste.ubuntu.com/17654526/ here it is
#1111 [13:10] <Galaxy_2Alex> ??> TheMineInventor win/reinst
#1112 [13:10] <Absol> TheMineInventor: You may need to reinstall the locally installed files that Minecraft puts into place.
#1113 [13:10] <Absol> TheMineInventor: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1114 [13:12] <TheMineInventor> i have deleted it
#1115 [13:16] <TheMineInventor> i start now 1.10
#1116 [13:16] <TheMineInventor> its nowdownloading 1.10 sounds / mobs / assets
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#1119 [13:20] <Seth> how do i make my multiplayer work
#1120 [13:20] <Seth> I keep trying to add a server but always says it can't connect but my wifi is fine
#1121 [13:21] <TheMineInventor> it dont work
#1122 [13:21] <Seth> Ya so how do i fix it?
#1123 [13:22] <TheMineInventor> Galaxy_2Alex it dont work
#1124 [13:22] <Seth> What?
#1125 [13:22] <TheMineInventor> Seth Its Not For You
#1126 [13:23] <Seth> So How do i fix it it is for me
#1127 [13:23] <Seth> boy I'm bout to cook you
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#1138 [13:39] <BattleTepig> Hi, I just updated to Windows 10 and when I try to launch minecraft (unmodded/Vanilla) the launcher comes back up and it says that I need to update my drivers
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#1145 [13:43] <CubeTheThird> BattleTepig, do you have a dxdiag report?
#1146 [13:44] <BattleTepig> yes
#1147 [13:44] <BattleTepig> do you want the link?
#1148 [13:44] <CubeTheThird> BattleTepig, yes please
#1149 [13:44] <BattleTepig> http://paste.ubuntu.com/17655537/
#1150 [13:45] <CubeTheThird> BattleTepig, one moment
#1151 [13:45] <BattleTepig> okay
#1152 [13:45] <CubeTheThird> BattleTepig, can you also send a paste of your crash report?
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#1154 [13:46] <BattleTepig> okay, give me a minute
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#1157 [13:47] <BattleTepig> ---- Minecraft Crash Report ---- // I let you down. Sorry :( Time: 6/21/16 11:46 AM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createW
#1158 [13:48] <CubeTheThird> BattleTepig, paste it onto http://paste.ubuntu.com and give the URL here.
#1159 [13:48] <BattleTepig> okay
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#1161 [13:49] <BattleTepig> http://paste.ubuntu.com/17656694/
#1162 [13:49] <kina13m> How i can change my email adress?
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#1164 [13:49] <CubeTheThird> BattleTepig, ok try deleting your minecraft launcher and install the newer (.msi) one from https://minecraft.net/download
#1165 [13:49] <CubeTheThird> ??> kina13m account/reset-email
#1166 [13:49] <BattleTepig> okay, give me a minute
#1167 [13:49] <Absol> kina13m: You can reset your Mojang account email by going here: https://account.mojang.com/changeemail/request
#1168 [13:49] <kina13m> okey i try
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#1174 [13:50] <kina13m> How i can change my email adress
#1175 [13:50] <CubeTheThird> kina13m, I already gave you the link
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#1177 [13:51] <kina13m> yes but pleas agin the tab has closed
#1178 [13:51] <CubeTheThird> ??> kina13m account/reset-email
#1179 [13:51] <Fay_Silver> when i put play on minecraft it says i need better graphics what do i do!
#1180 [13:51] <Absol> kina13m: You can reset your Mojang account email by going here: https://account.mojang.com/changeemail/request
#1181 [13:52] <Fay_Silver> when i put play on my minecraft it says i need better graphics what do i do
#1182 [13:52] <Fay_Silver> plzz help
#1183 [13:52] <CubeTheThird> Fay_Silver, do you have a dxdiag report?
#1184 [13:52] <kina13m> but the problem is taht i cant go because i musst anwser the questions and i have forgott
#1185 [13:52] <Fay_Silver> no
#1186 [13:52] <Fay_Silver> how do i get one?
#1187 [13:53] <CubeTheThird> ??> Fay_Silver win/dxdiag
#1188 [13:53] <Absol> Fay_Silver: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1189 [13:53] <CubeTheThird> kina13m, then you will have to contact Mojang
#1190 [13:53] <CubeTheThird> ??> kina13m mojang/email
#1191 [13:53] <Absol> kina13m: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1192 [13:53] <Absol> kina13m: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#1197 [13:56] <Fay_Silver> what else do i do with my graphics
#1198 [13:57] <CubeTheThird> Fay_Silver, did you follow all the instructions?
#1199 [13:57] <Julia> Hello I have Windows 10 Home Editon 64 bit. Minecraft Launcher Will not work sometimes it saysnaive launcher cant update other times laucnher will pop up but it says loading but then says play again. Also since mojang has updated their website it says that pc minecraft downlaod isnt availiable for windows 10 home edition. i am NOT talking about windows 10 minecraft edition beta. I AM TALKING ABOUT PC MINECRAFT.
#1200 [13:58] <Fay_Silver> yes i did it before i came here it didint work
#1201 [13:58] <CubeTheThird> Fay_Silver, you have to give the link to your report here
#1202 [13:58] <Fay_Silver> how?
#1203 [13:58] <BattleTepig> the same thing happened again
#1204 [13:59] <CubeTheThird> BattleTepig, can you send a link to the new crash report?
#1205 [13:59] <BattleTepig> okay
#1206 [13:59] <CubeTheThird> ??> Julia launcher/log
#1207 [13:59] <Absol> Julia: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1208 [13:59] <Absol> Julia: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1210 [13:59] <CubeTheThird> Fay_Silver, the last instruction shows you how to get the link
#1211 [13:59] <Fay_Silver> ok hold on
#1212 [13:59] <Julia> The launcher is not working at all
#1213 [14:00] <CubeTheThird> Julia, you can't get it open?
#1214 [14:00] <Julia> when i press play it says downloading then the work play will appear again.
#1215 [14:00] <Fay_Silver> i deleted the link im sorry;(
#1216 [14:00] <CubeTheThird> Fay_Silver, then make a new one
#1217 [14:00] <kina13m> when i will change my email adress on the mojang account then i musst anwser the questions tht i have forgett and my old email exsist no more
#1218 [14:00] <CubeTheThird> Fay_Silver, http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1219 [14:00] <Fay_Silver> i need the link
#1220 [14:00] <CubeTheThird> kina13m, I already told you you have to contact Mojang about this
#1221 [14:00] <BattleTepig> http://paste.ubuntu.com/17657332/
#1222 [14:01] <Fay_Silver> theres 4 links wich one to i click
#1223 [14:01] <CubeTheThird> Fay_Silver, what? 4 links? I just gave you one
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#1225 [14:01] <Julia> Mojang told me it is a windows 10 problem but how come they update minecraft but not make it compataible with windows 10 home edition/
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#1227 [14:02] <kina13m> yes but i dont know how
#1228 [14:02] <CubeTheThird> Julia, I'm not sure what problem that would be. The PC edition should work the same on any edition of windows
#1229 [14:02] <CubeTheThird> ??> Julia launcher/game-output
#1230 [14:02] <Absol> Julia: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1231 [14:02] <Absol> Julia: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1232 [14:03] <Julia> on minecraft.net from a windows 10 home editon beta computer that website says it isnt avaliable for my type of computer
#1233 [14:03] <Fay_Silver> in the page theres community IRC suport minecraft forum mojira bug tracker and support planet minecraft wich one do i choose
#1234 [14:03] <Julia> i tried it and saw the same words on 2 of the same type of computers
#1235 [14:03] <BattleTepig> http://paste.ubuntu.com/17657332/
#1236 [14:03] * Anzhi is now known as Anzhelika|Away
#1237 [14:03] <CubeTheThird> Julia, the PC edition is not the windows 10 beta edition. It's on https://minecraft.net/download
#1238 [14:04] <CubeTheThird> BattleTepig, hmm sorry, but it looks like you'll have to downgrade windows. Your graphics card isn't officially supported on windows 10, and the workaround didn't work
#1239 [14:04] <Julia> i know that it i not that. i am talking about the pc version
#1240 [14:04] <Julia> I want pc minecraft windows 10 home edition computer 64 bit.
#1241 [14:04] <BattleTepig> oh, okay
#1242 [14:04] <BattleTepig> would there be any way to update my drivers?
#1243 [14:05] <Fay_Silver> in the page theres community IRC suport minecraft forum mojira bug tracker and support planet minecraft wich one do i choose
#1244 [14:05] <Julia> didnt mean to add the word beta
#1245 [14:05] <xola> Select the name you wish to have displayed to other players in Minecraft.
#1246 [14:05] <xola> when "buying"
#1247 [14:05] <xola> is this something I can change later?
#1248 [14:05] <BattleTepig> i mean would there be any way to update my graphics card
#1249 [14:06] <CubeTheThird> BattleTepig, is your computer a desktop?
#1250 [14:06] <CubeTheThird> xola, you can yes
#1251 [14:06] <Fay_Silver> cube the third did you read it
#1252 [14:06] <BattleTepig> no
#1253 [14:06] <BattleTepig> it's a laptop
#1254 [14:06] <Fay_Silver> in the page theres community IRC suport minecraft forum mojira bug tracker and support planet minecraft wich one do i choose
#1255 [14:06] <CubeTheThird> xola, I don't know if you can change it right after buying, but you should be able to change it 30 says after
#1256 [14:06] <xola> is this still valid? https://mojang.com/2015/07/get-minecraft-windows-10-edition-beta-for-free/
#1257 [14:07] <Fay_Silver> in the page theres community IRC suport minecraft forum mojira bug tracker and support planet minecraft wich one do i choose
#1258 [14:07] <Fay_Silver> help me plzz
#1259 [14:07] <CubeTheThird> Fay_Silver, what? just give the link to your dxdiag paste here
#1260 [14:07] <Julia> do you know the legit mojang support number?????
#1261 [14:07] <CubeTheThird> BattleTepig, then no, you cannot upgrade the graphics card. And there are no graphics drivers for windows 10 for the one you have
#1262 [14:07] <Fay_Silver> how do i do that
#1263 [14:07] <CubeTheThird> Julia, there is no number
#1264 [14:08] <CubeTheThird> Julia, there's no special download for Window 10. It's the same download as any other version of windows. On https://minecraft.net/download
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#1266 [14:08] <BattleTepig> okay, thanks
#1267 [14:08] <CubeTheThird> xola, I think so
#1268 [14:08] <CubeTheThird> ??> Fay_Silver win/dxdiag
#1269 [14:08] <Absol> Fay_Silver: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1270 [14:08] <Fay_Silver> http://hopper.minecraft.net/help/technical-support-resources/
#1271 [14:08] <Fay_Silver> thats the link
#1272 [14:09] <Julia> that site say it will not work for my tpe of computer
#1273 [14:09] <CubeTheThird> Fay_Silver, do you see the last picture in the instructions before the "Submitting your report" section
#1274 [14:09] <CubeTheThird> Julia, is it a surface tablet?
#1275 [14:09] <Julia> Desktop
#1276 [14:09] <CubeTheThird> Julia, are you currently using said desktop?>
#1277 [14:09] <Julia> no
#1278 [14:10] <CubeTheThird> Julia, could you join this chatroom from it? Would make things easier to figure this out
#1279 [14:10] <Julia> Okay when I get home I will I will try to come back in a couple hours
#1280 [14:10] <CubeTheThird> Julia, sure thing
#1281 [14:10] <Fay_Silver> CubeTheThird it says the 4 things i gave the link to you the link is http://hopper.minecraft.net/help/technical-support-resources/
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#1283 [14:10] <Julia> but it takes multiple tries to get the native launcher to work
#1284 [14:11] <Julia> It keps aying native launcher can not update
#1285 [14:11] <CubeTheThird> Fay_Silver, that's not the link you get in the last picture. It should look like http://paste.ubuntu.com/####### where # are numbers
#1286 [14:11] <CubeTheThird> Julia, what anti-virus and firewall software do you have?
#1287 [14:11] <Julia> microsoft defender and antimalwarebytes
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#1289 [14:11] <Julia> and i am having troubles with my windows update atm
#1290 [14:11] <CubeTheThird> Julia, hmm well it's possible you have some kind of virus then
#1291 [14:11] <CubeTheThird> Julia, that or a network issue
#1292 [14:12] <Julia> I am sure that may be the issie i am using a gust linkys account where u have to type the password in the browser
#1293 [14:12] <Julia> antimalwarebytes took away all my viruses
#1294 [14:12] <Fay_Silver> http://paste.ubuntu.com/17656709/ thats the page i did before
#1295 [14:13] <xola> https://account.mojang.com/me
#1296 [14:13] <CubeTheThird> Fay_Silver, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1297 [14:13] <xola> a redeem for windows 10 is supposed to be here, is that offer still valid?
#1298 [14:13] <CubeTheThird> xola, as I said, I think so, but I'm not 100% sure
#1299 [14:13] <Fay_Silver> so i cant play minecraft on this computer
#1300 [14:14] <CubeTheThird> xola, there's probably an answer to that on the minecraft forums
#1301 [14:14] <Julia> so is that type of network bad cubethethird?
#1302 [14:14] <CubeTheThird> Fay_Silver, not the way it currently is. As I said, you'll either have to downgrade, or get a new computer
#1303 [14:14] <xola> I hate forums
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#1305 [14:14] <Julia> i hat windows 10 home edition
#1306 [14:14] <Fay_Silver> i dont have money for a computer though ;(
#1307 [14:14] <BattleTepig> Xola, go to Mojang.com for your free Windows 10 edition
#1308 [14:14] <CubeTheThird> Julia, hard to say. I'm more saying you might have a slow internet connection, but it's very difficult to diagnose any of your issues without you having access to the problematic computer
#1309 [14:15] <CubeTheThird> Fay_Silver, how long ago did you upgrade windows?
#1310 [14:15] <xola> so it still works for sure?
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#1312 [14:15] <Fay_Silver> how do you downgrate windows
#1313 [14:16] <Julia> you erase it i think then get the windows 7 iso on a usb with the drivers then u choose that usb as your primary bootup in your bios
#1314 [14:16] <xola> I don't want to pay $27 for only the pc version. the windows 10 makes it tolerable
#1315 [14:16] <CubeTheThird> Fay_Silver, again, how long ago did you upgrade?
#1316 [14:16] <BattleTepig> CubetheThird, do you know if minecraft windows 10 beta edition will ever be compatible with minecraft servers on the original windows edition?
#1317 [14:16] <Fay_Silver> not long ago
#1318 [14:16] <Julia> YOU HVE TO LOG INTO YOUR ACCOUNT XOLA AND LINK THE CODE TO YOUR OUTLOOK ACCOUNT
#1319 [14:16] <CubeTheThird> BattleTepig, probably, but that won't be for a while
#1320 [14:16] <CubeTheThird> ??> Fay_Silver win/downgrade
#1321 [14:16] <Absol> Fay_Silver: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1322 [14:16] <Fay_Silver> but i cant remember
#1323 [14:16] <CubeTheThird> Julia, stop with the caps please
#1324 [14:17] <BattleTepig> okay
#1325 [14:17] <Julia> sorry
#1326 [14:17] <CubeTheThird> Fay_Silver, follow the instructions Absol just gave you
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#1329 [14:18] <xola> http://www.minecraftforum.net/forums/support/minecraft-windows-10-edition/2494705-windows-10-free-beta-a-90-min-trial If you own the java version you can get full version of Win10 for free, and that "get-it-for-free" offer is no longer valid once it comes out of beta.
#1330 [14:18] <hudsongostoso> aaaaa
#1331 [14:19] <hudsongostoso> oiiiiiiiiiiiiiiiiiiiiii
#1332 [14:19] * CubeTheThird kicked hudsongostoso from #minecrafthelp (Reason: udsongostoso :hudsongostoso)
#1333 [14:19] <CubeTheThird> xola, well it's still in beta
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#1335 [14:19] <xola> great, thanks
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#1338 [14:20] <Spring> Hi, so the launcher for Minecraft won't fully download the game. I'll click play for it to start downloading the files and some of the files will read that they are not the expected size and the launcher will get "stuck" on those, how do I fix this?
#1339 [14:20] <Spring> I'm also currently on Windows 8 if that helps
#1340 [14:20] * osuka__ is now known as osuka_
#1341 [14:20] <xola> well, maybe it is the button is disabled
#1342 [14:20] <CubeTheThird> ??> Spring launcher/log
#1343 [14:20] <Absol> Spring: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1344 [14:20] <Absol> Spring: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1345 [14:21] <Spring> one sec
#1346 [14:21] <Spring> im on the different computer that doesnt have minecraft running
#1347 [14:21] <CubeTheThird> Spring, it might be easier for you to join here from the computer that's having the issue
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#1349 [14:22] <Spring> would if the other two wernt trying to fix the problem
#1350 [14:23] <CubeTheThird> "other two"?
#1351 [14:23] <Turtlegirl> My cursor is gone, and its making gameplay dificult. can anyone help?
#1352 [14:23] <Spring> there are 3 computers, only one of them is working
#1353 [14:23] <CubeTheThird> Turtlegirl, which edition of the game?
#1354 [14:23] <CubeTheThird> Spring, are they all on the same network?
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#1357 [14:24] <Fay_Silver> theres nothing i can do i give up
#1358 [14:24] <Fay_Silver> ;(
#1359 [14:24] <Spring> paste.ubuntu.com/17658471/ it will come up to this then won't do anything else
#1360 [14:24] <Fay_Silver> but thnx
#1361 [14:25] <LIam_> how do i fit this : ---- Minecraft Crash Report ---- // This is a token for 1 free hug. Redeem at your nearest Mojangsta: [~~HUG~~] Time: 21/06/16 20:20 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDispla
#1362 [14:25] <CubeTheThird> Spring, ya it's failing to download the game files
#1363 [14:25] <CubeTheThird> ??> LIam_ win/dxdiag
#1364 [14:25] <Absol> LIam_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1365 [14:25] <Spring> and yes, but they were all trying at different times to keep them form useing up network data
#1366 [14:25] <Fay_Silver> bye that was a waste of noney :(
#1367 [14:25] <CubeTheThird> Spring, are they all using wired/wireless ?
#1368 [14:25] <Spring> Wireless, at this point only one is actively using the network
#1369 [14:26] <CubeTheThird> Spring, could you move them closer to the access point?
#1370 [14:26] <Spring> i can try
#1371 [14:26] <Fay_Silver> thank you CubeTheThird
#1372 [14:26] <Spring> one sec
#1373 [14:26] <Turtlegirl> Cube, the newest for pc
#1374 [14:26] <CubeTheThird> Turtlegirl, have you tried quitting and re-opening the game?
#1375 [14:26] <Fay_Silver> ;(
#1376 [14:27] <Turtlegirl> yes, it is always like this.
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#1378 [14:27] <CubeTheThird> Turtlegirl, ok let's check your graphics drivers
#1379 [14:27] * Fay_Silver [Fay_Silver@notlogged] has quit. (Quit: Web client closed)
#1380 [14:27] <CubeTheThird> ??> Turtlegirl win/dxdiag
#1381 [14:27] <Absol> Turtlegirl: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1382 [14:27] <kina13m> How i can contact mojang
#1383 [14:27] <xola> wtf, paypal payment options never showed up
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#1385 [14:27] <CubeTheThird> ??> kina13m mojang/email
#1386 [14:27] <Absol> kina13m: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1387 [14:27] <Absol> kina13m: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1388 [14:29] <Spring> closest we can get to the access point, relaunching the launcher now
#1389 [14:29] <LIam_> still cant fix it
#1390 [14:29] <LIam_> ---- Minecraft Crash Report ---- // This is a token for 1 free hug. Redeem at your nearest Mojangsta: [~~HUG~~] Time: 21/06/16 20:20 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwj
#1391 [14:30] <CubeTheThird> LIam_, did you follow the instructions Absol gave you?
#1392 [14:30] <kina13m> thanks
#1393 [14:30] <Spring> its still giving us the same issue as before
#1394 [14:30] <CubeTheThird> Spring, can you run a test on speedtest.net on those computers?
#1395 [14:30] <LIam_> yes i did
#1396 [14:30] <CubeTheThird> LIam_, give the link to your dxdiag report here
#1397 [14:30] <LIam_> http://paste.ubuntu.com/17658739/
#1398 [14:30] <LIam_> there
#1399 [14:30] <xola> how do you cancel an order?
#1400 [14:30] <CubeTheThird> LIam_, one moment
#1401 [14:31] <CubeTheThird> xola, did you enter payment info already?
#1402 [14:31] <xola> paypal is going to try and pull the money from the wrong place
#1403 [14:31] <xola> it never let me
#1404 [14:31] <CubeTheThird> xola, then I'd quit out of it
#1405 [14:31] <xola> it went through
#1406 [14:31] <CubeTheThird> LIam_, try download and install http://support.amd.com/en-us/download/mobile?os=Windows%207%20-%2064
#1407 [14:31] <CubeTheThird> xola, the payment was processed?
#1408 [14:31] <xola> yeah
#1409 [14:31] <xola> I guess I need to run to the bank
#1410 [14:32] <xola> damnit
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#1412 [14:32] <LIam_> what does the download do
#1413 [14:32] <Spring> Im going to pull this computer off of my network, it has a way faster speed the the other computer, so were going to see it that helps. Ill be back
#1414 [14:32] <CubeTheThird> LIam_, it's an update for your graphics drivers
#1415 [14:33] <xola> why doesn't it let me choose payment method on the paypal form?
#1416 [14:33] <LIam_> thx how did you find it so quick
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#1418 [14:33] <CubeTheThird> xola, no idea sorry
#1419 [14:33] <CubeTheThird> LIam_, practice ;P
#1420 [14:33] <Spring_Launcher_CPU> Okay I am back now, on the computer currently running the launcher
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#1422 [14:34] <LIam_> well your a lot quicker then me and thx for your help and also do you have any mods to recommend to me
#1423 [14:34] <LIam_> im looking for some good ones
#1424 [14:34] <CubeTheThird> LIam_, I don't use mods. I'd recommend you look on the forums for that stuff
#1425 [14:35] <Spring_Launcher_CPU> The blue bar on the bottom the the screen is at full and this is currently what the launcher log says : http://paste.ubuntu.com/17659096/
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#1427 [14:35] <CubeTheThird> Spring_Launcher_CPU, ya it's timing out
#1428 [14:35] <LIam_> ah maybe one day you could use mods
#1429 [14:35] <Spring_Launcher_CPU> So what do I do to fix it?
#1430 [14:35] <CubeTheThird> Spring_Launcher_CPU, can you show me the results of the speed test?
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#1433 [14:36] <LIam_> and also this is weird
#1434 [14:36] <LIam_> -- Initialization -- Details: Stacktrace: at bcx.a(SourceFile:381) at net.minecraft.client.main.Main.main(SourceFile:124) -- System Details -- Details: Minecraft Version: 1.10 Operating System: Windows 7 (amd64) version 6.1 Java Version: 1.8.0_91, Oracle Corporation Java VM Version: Java HotSpot(TM) 64-Bit Server VM (mixed mode), Oracle Corporation Memory: 203009872 bytes (193 MB) / 249561088 bytes (238 MB) up to 5592580096 bytes (5333 MB) JVM
#1435 [14:36] <CubeTheThird> LIam_, paste it onto http://paste.ubuntu.com and give the URL here.
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#1437 [14:37] <LIam_> http://paste.ubuntu.com/17659206/ there is my full crash log
#1438 [14:37] <Spring_Launcher_CPU> Ping: 11ms Download Speed: 43.10 Mbps Upload Speed: 44.22 Mbps
#1439 [14:37] <CubeTheThird> Spring_Launcher_CPU, hmm that should be fine.. what anti-virus and firewall software do you have?
#1440 [14:38] <CubeTheThird> LIam_, that's the newest one?
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#1442 [14:39] <LIam_> oh i thought that was the old one i had trouble with dang with me and my brain
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#1444 [14:40] <Spring_Launcher_CPU> It launched, I don't know if being closer to the access point helped, but thank you for your help!
#1445 [14:40] <CubeTheThird> Spring_Launcher_CPU, ah good!
#1446 [14:41] <Miru> i need help please someone
#1447 [14:41] <CubeTheThird> brb
#1448 [14:41] <Miru> yes
#1449 [14:42] <LIam_> also just asking do you know how to enable direct3d
#1450 [14:42] <Miru> know
#1451 [14:42] <LIam_> also just asking do you know how to enable direct3d @Absol - PM - whois @AuBot @CubeTheThird @Espercorn @GreyBot @GreyVulpine @Grim_Reaper @Kealper @Lord_Ralex @Marzenia @Morrolan @Scott @tyteen4a03 @Wug @xales +Andrio +Boreeas +Bugboy1028 +cestislife +clarjon1 +Extreme +Galaxy_2Alex +Lutzee +Pangea +phroa +stupid3700 +urielsalis +webrosc _123DMWM aero aetaric Afootpluto AfterLifeLochie AG_Clinton Agne ajvpot AKTheKnight AlphaBlend An_Angry_Brit AndrewP
#1452 [14:42] <LIam_> oops
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#1454 [14:42] <Galaxy_2Alex> LIam_, well
#1455 [14:42] <Boreeas> uhm
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#1457 [14:43] <Boreeas> not sure you can enable direct3d for minecraft
#1458 [14:43] <LIam_> how do you enable direct3d
#1459 [14:43] <Boreeas> it's hardcoded to use OpenGL
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#1461 [14:43] <AKTheKnight> Wow
#1462 [14:43] <Galaxy_2Alex> LIam_, You can't.
#1463 [14:43] <Boreeas> LIam_: You can't
#1464 [14:44] <Galaxy_2Alex> LIam_, Deal with it, and never do that pinging ever again.
#1465 [14:44] <Galaxy_2Alex> (sorry for harshness)
#1466 [14:44] <LIam_> its okay
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#1469 [14:44] <LIam_> what do you mean pinging
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#1472 [14:46] <LIam_> whats pinging
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#1474 [14:46] <D> Jugar
#1475 [14:46] <Turtlegirl> Absol and Cube, I'm not sure when they will get back to me. I read somewhere that it could just be a simple change in the settings, any idea if that is true?
#1476 [14:46] <Galaxy_2Alex> LIam_, If you write someone's username in chat, it pings that person.
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#1478 [14:47] * marcosfelipe123654 [marcosfelipe123654@notlogged] has joined #minecrafthelp
#1479 [14:47] <LIam_> oh but i was copying some thing on a page and it copied that
#1480 [14:47] <Turtlegirl> my cursor is missing, can anyone help?
#1481 [14:48] <LIam_> click f6
#1482 [14:49] <Turtlegirl> its not changing anything
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#1484 [14:49] <DeixonRedondo> Quiero jugar
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#1487 [14:50] <LIam_> can some one help with this http://paste.ubuntu.com/17659862/
#1488 [14:50] <Clya> Will I be able to ask for help with mods, specifically Forge, here? Or do I need to be directed somewhere else?
#1489 [14:51] <LIam_> how do i fix this http://paste.ubuntu.com/17659862/
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#1495 [14:54] <LIam_> how do i fix this http://paste.ubuntu.com/17659862/
#1496 [14:57] <Clya> Will I be able to ask for help with mods, specifically Forge, here? Or do I need to be directed somewhere else?
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#1505 [15:09] <FlameQueen> So, did the update for xbox 360 and now im not even able to get into the world? What going on with this update bs?
#1506 [15:09] <FlameQueen> *What's
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#1508 [15:11] <FlameQueen> Useless, the lot of you.
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#1512 [15:12] <abey> hello. I'm writing with my 6 year old son who uses mine craft pe. He is trying to connect to hypixel PE but it isn't working. Unfortunately I know nothing about these things. Can anyone help?
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#1518 [15:14] <Clya881> Help! My minecraft game won't launch. It keeps getting stuck on downloading .ogg files and the launcher log says that they are "larger than expected"
#1519 [15:15] <Clya881> I'm on Windows 10, but using regular launcher btw
#1520 [15:16] <Clya881> Also, I am trying to play 1.10 (if that helps)
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#1523 [15:18] <Clya881> Is there anyway I can fix this problem? I'm pretty upset that I can't play honestly, I've been trying to get it to work for hours
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#1525 [15:19] <VedowMC> I need help updating my drivers, everytime I launch Minecraft it runs slow and I die even if I pause the game
#1526 [15:19] <VedowMC> How can I fix this issue>
#1527 [15:20] <VedowMC> ?
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#1529 [15:21] * TheNewGuy [TheNewGuy@notlogged] has joined #minecrafthelp
#1530 [15:21] <TheNewGuy> How do I update my drivers? minecraft runs slow and I die even when the game is paused
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#1533 [15:24] <urielsalis> TheNewGuy, you have the lin kto your dxdiag?
#1534 [15:27] <TheNewGuy> yea here's the link http://paste.ubuntu.com/17661208/
#1535 [15:28] <urielsalis> TheNewGuy, one moment
#1536 [15:29] <TheNewGuy> ok
#1537 [15:29] <urielsalis> TheNewGuy, download and install the Graphics driver from http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5071202&swLangOid=8&swEnvOid=4059
#1538 [15:31] <TheNewGuy> thanks!
#1539 [15:31] * urielsalis tips hat
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#1541 [15:32] <Turtlii> Hi does anyone know how many times you have to log on and it to be incorrect for you not to be able to log in even when you cjange that password and when would you be able to retry to log in again? Thanks
#1542 [15:32] <Miguel> Hi
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#1544 [15:32] <urielsalis> Turtlii, 3
#1545 [15:32] <urielsalis> ??> Turtlii login/throttle
#1546 [15:33] <Absol> Turtlii: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1547 [15:33] <urielsalis> Miguel, hi
#1548 [15:33] <Absol> Turtlii: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1549 [15:33] <Turtlii> Ok thanl you
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#1559 [16:01] <xola> is there no full offline installer?
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#1565 [16:06] <urielsalis> xola, no. Once you ran Minecraft once, you dont need to be online anymore(for singleplayer)
#1566 [16:06] * innerslacker [innerslacker@notlogged] has joined #minecrafthelp
#1567 [16:07] <xola> ok, how can I get the game over onto the offline computer where it's to be played?
#1568 [16:07] <urielsalis> xola, copy the .minecraft folder
#1569 [16:07] <urielsalis> ??> xola win/.minecraft
#1570 [16:07] <Absol> xola: To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type %AppData%\.minecraft and click OK.
#1571 [16:08] <xola> ok
#1572 [16:10] <xola> does the online installer resume when my connection is sure to fail?
#1573 [16:10] * JUNIOR [JUNIOR@notlogged] has joined #minecrafthelp
#1574 [16:11] <urielsalis> xola, it should retry to download the assets it couldnt, if it doesnt, just reopen the launcher and it will try again
#1575 [16:11] <xola> does that mean it starts all over?
#1576 [16:11] <urielsalis> xola, no. It downloads each file separately
#1577 [16:12] <xola> runtime is 40 MB alone
#1578 [16:12] * indomihenrex [indomihenrex@notlogged] has joined #minecrafthelp
#1579 [16:12] <urielsalis> xola, thats java, its downloaded only once
#1580 [16:12] <urielsalis> xola, then it downloads each file separately(when you press run)
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#1584 [16:14] <skullcrushers14> Hi, I am getting an error message when launching minecraft 1.9.2 I will post on paste bin
#1585 [16:14] <urielsalis> skullcrushers14, can you give us the link?
#1586 [16:14] * oscar [oscar@notlogged] has joined #minecrafthelp
#1587 [16:15] <skullcrushers14> here is the link http://paste.ubuntu.com/17664227/
#1588 [16:15] <urielsalis> skullcrushers14, can you give us the full report?
#1589 [16:16] <skullcrushers14> Oh shoot, yes
#1590 [16:16] <skullcrushers14> Here http://paste.ubuntu.com/17664326/
#1591 [16:17] <urielsalis> skullcrushers14, hmm, still seems too short
#1592 [16:17] <urielsalis> skullcrushers14, thats the only thing its shown?
#1593 [16:17] <skullcrushers14> Yes
#1594 [16:17] <urielsalis> ??> skullcrushers14 win/reinst
#1595 [16:17] <Absol> skullcrushers14: You may need to reinstall the locally installed files that Minecraft puts into place.
#1596 [16:17] <skullcrushers14> When it is done loading, thats all
#1597 [16:17] <Absol> skullcrushers14: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1598 [16:18] <skullcrushers14> Ok thanks, lets see if that works
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#1601 [16:34] * CarterBaba [CarterBaba@notlogged] has joined #minecrafthelp
#1602 [16:34] <CarterBaba> Hi
#1603 [16:34] <CarterBaba> I have a question
#1604 [16:35] <CarterBaba> I bought Minecraft Xbox One Edition and now my Xbox says I don't have it :(
#1605 [16:37] <CarterBaba> Hello is anybody seeing this?
#1606 [16:37] * rakan [rakan@notlogged] has joined #minecrafthelp
#1607 [16:37] <urielsalis> CarterBaba, you will have to contact Xbox Support for that
#1608 [16:38] <CarterBaba> Do you work for Mojang?
#1609 [16:38] * Clya881 [Clya881@notlogged] has quit. (Ping timeout: 195 seconds)
#1610 [16:38] <urielsalis> CarterBaba, no. We are all volunteers here
#1611 [16:38] * Koolbean [Koolbean@notlogged] has joined #minecrafthelp
#1612 [16:38] <Extreme> CarterBaba: Did you install it?
#1613 [16:39] <CarterBaba> Yes and it just disappeared
#1614 [16:39] <Koolbean> Heycon
#1615 [16:39] <CarterBaba> and now it says I don't own it
#1616 [16:39] <Extreme> CarterBaba: Check your purchase history
#1617 [16:39] * rakan [rakan@notlogged] has quit. (Client Quit)
#1618 [16:39] <CarterBaba> do you know if there's any way for a refund?
#1619 [16:40] <CarterBaba> my buddy Koolbean is having the same issue
#1620 [16:40] * adjan [adjan@notlogged] has joined #minecrafthelp
#1621 [16:40] <xola> I'd try restarting and reconnect to your account
#1622 [16:40] <xola> xbl
#1623 [16:40] * skullcrushers14 [skullcrushers14@notlogged] has quit. (Ping timeout: 195 seconds)
#1624 [16:41] <CarterBaba> well Mojang can have fun with my scammed money I guess
#1625 [16:41] <CarterBaba> because I tried everything
#1626 [16:41] <xola> if you bought it, check the game's page. if you own it it will say on that product page
#1627 [16:41] <CarterBaba> RIP 20 dollars, I could've used that for a pizza for my family
#1628 [16:41] <Extreme> The issue you're having is with your console/account, nothing Mojang can do about it.
#1629 [16:41] * jose [jose@notlogged] has joined #minecrafthelp
#1630 [16:41] <CarterBaba> Ok
#1631 [16:41] * jose [jose@notlogged] has quit. (Client Quit)
#1632 [16:41] <CarterBaba> Thanks for all you do
#1633 [16:41] <Extreme> You can contact Xbox Support as you were told, they're the ones that can help you.
#1634 [16:42] <xola> yeah, microsoft is evil
#1635 [16:42] <Koolbean> Hahahahahaha
#1636 [16:42] <CarterBaba> I'll just take to Amarjit Dickface from Microsoft so he can tell me stuff I already know
#1637 [16:42] <Absol> CarterBaba: Please keep it civil
#1638 [16:42] <urielsalis> CarterBaba, Mojang doesnt even make the console editions
#1639 [16:42] <urielsalis> CarterBaba, and Xbox support is actually quite helful
#1640 [16:42] <urielsalis> helpful*
#1641 [16:43] <CarterBaba> okkkk
#1642 [16:43] <CarterBaba> hopefully they use some type of protection when they screw me
#1643 [16:43] * Kealper kicked CarterBaba from #minecrafthelp (Reason: arterBaba :CarterBaba)
#1644 [16:43] <urielsalis> Thanks
#1645 [16:43] * Kealper sighs and goes back to looking afk
#1645 [16:44] <Extreme> long time no see :)
#1646 [16:44] <Kealper> yeah, life has a way of getting in the way of free time :<
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#1650 [16:46] <JhonEz_> http://paste.ubuntu.com/17665624/ this giving crash report and i cant open
#1651 [16:46] * Stinky99 [Stinky99@notlogged] has joined #minecrafthelp
#1652 [16:46] <Stinky99> hello
#1653 [16:46] * Koolbean1 [Koolbean1@notlogged] has joined #minecrafthelp
#1654 [16:46] <urielsalis> Stinky99, changing yourn ame doesnt change the answer
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#1656 [16:46] <urielsalis> * Stinky99 (Formerly CarterBaba) has joined
#1657 [16:46] <urielsalis> jonathanbloom, there are no drivers for your graphics card for Windows 8.1, downgrade to Windows 7 or get a new graphics card(if you have a desktop pc) or play in another pc
#1658 [16:46] <smoky> http://paste.ubuntu.com/17665718/
#1659 [16:46] <ShatterdCrest> I can no longer make items with multiple enchantments. I've tried using one book and then another, as well as combining two similar items with separate enchantments. Etither way, the XP is consumed and only the original enchantment is kept.
#1660 [16:47] <JhonEz_> http://paste.ubuntu.com/17665624/ this giving crash report and i cant open
#1661 [16:47] <urielsalis> smoky, download and install http://support.amd.com/en-us/download/mobile?os=Windows%207%20-%2032
#1662 [16:47] <Stinky99> oh ok
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#1664 [16:47] <urielsalis> ShatterdCrest, hmm, thats weird
#1665 [16:47] * John_Smith [John_Smith@notlogged] has joined #minecrafthelp
#1666 [16:47] * Ashley [Ashley@notlogged] has joined #minecrafthelp
#1667 [16:47] <John_Smith> Hello, I have a quiston.
#1668 [16:48] <urielsalis> John_Smith, there are no drivers for your graphics card for Windows 8.1, downgrade to Windows 7 or get a new graphics card(if you have a desktop pc) or play in another pc
#1669 [16:48] * messzy [messzy@notlogged] has joined #minecrafthelp
#1670 [16:48] <JhonEz_> http://paste.ubuntu.com/17665624/ this giving crash report and i cant open
#1671 [16:48] <urielsalis> John_Smith, ...
#1672 [16:48] <John_Smith> heh
#1673 [16:48] <John_Smith> I just need help and I keep getting kicked
#1674 [16:48] <urielsalis> John_Smith, we told you what to do. Contact Xbox support
#1675 [16:48] <Kealper> John_Smith: you were already told where you can get help with your issue
#1676 [16:48] <Ashley> http://paste.ubuntu.com/17665778/ keep getting a crash report
#1677 [16:48] <smoky> urielsalis thanks
#1678 [16:49] * urielsalis tips hat
#1678 [16:49] <John_Smith> i don't want to talk to some smelly indian
#1679 [16:49] <urielsalis> Ashley, there are no drivers for your graphics card for Windows 10, downgrade to Windows 7 or get a new graphics card(if you have a desktop pc) or play in another pc
#1680 [16:49] <messzy> my minecraft stop working after clening computer http://paste.ubuntu.com/17665784/
#1681 [16:49] <urielsalis> Ashley, To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1682 [16:49] * Koolbean1_ [Koolbean1_@notlogged] has joined #minecrafthelp
#1683 [16:49] <Kealper> John_Smith: that's your problem, this is a community-driven support channel, and as such, no one here has the ability to help with account-related issues
#1684 [16:50] <Ashley> Thank you
#1685 [16:50] <John_Smith> I just need a refund
#1686 [16:50] <Kealper> John_Smith: that is not something this chat can help with, talk with Xbox support for that
#1687 [16:50] <urielsalis> John_Smith, contact Xbox support, they will tell you if you are eligible
#1688 [16:50] <Koolbean1_> I love oyster skins!
#1689 [16:50] <John_Smith> and if I'm not there will be a lawsuit
#1690 [16:50] <urielsalis> messzy, one moment
#1691 [16:50] <urielsalis> messzy, one moment
#1692 [16:50] * ShatterdCrest [ShatterdCrest@notlogged] has left #minecrafthelp
#1693 [16:50] * Kealper kicked John_Smith from #minecrafthelp (Reason: ohn_Smith :Okay.)
#1694 [16:51] <urielsalis> John_Smith, as you mentioned lawsuit, all further communications will be through our legal deparment <click>
#1695 [16:51] * Koolbean1 [Koolbean1@notlogged] has quit. (Ping timeout: 195 seconds)
#1696 [16:51] <Kealper> sorry, already *click*'d lol
#1697 [16:53] <urielsalis> messzy, I need your service tag
#1698 [16:53] <urielsalis> ??> messzy oem/dell/service-tag
#1699 [16:53] <Absol> messzy: You can find your Service Tag here: http://www.dell.com/support/contents/us/en/19/category/Product-Support/Self-support-Knowledgebase/locate-service-tag
#1700 [16:54] * Koolbean1_ [Koolbean1_@notlogged] has quit. (Ping timeout: 195 seconds)
#1701 [16:55] <messzy> one sec
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#1704 [16:56] <messzy> 15vrzb1
#1705 [16:56] <urielsalis> messzy, one moment
#1706 [16:57] * franciely [franciely@notlogged] has joined #minecrafthelp
#1707 [16:57] <urielsalis> messzy, that laptop came with Windows XP?
#1708 [16:57] <messzy> this is a desktop
#1709 [16:57] <messzy> and yes
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#1711 [16:58] <urielsalis> messzy, sorry but looks like intel only released drivers for Windows XP and Vista, I can make you try the ones from intel directly but dell is known to block those
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#1714 [16:59] <urielsalis> messzy, nevermind, nvidia released till Windows 8 for that gpu
#1715 [16:59] <messzy> ok
#1716 [16:59] * agustin [agustin@notlogged] has quit. (Client Quit)
#1717 [17:00] <urielsalis> messzy, your options are to downgrade to Windows 7(or 8, but not 8.1)(you will have to clean install, a computer shop can help you with that), get a new GPU(a computer shop can help you decide for one for your needs and budget) or play with another pc
#1718 [17:00] <messzy> ok thanks for your help
#1719 [17:01] * urielsalis tips hat
#1719 [17:01] * urielsalis tips hat
#1719 [17:02] * messzy [messzy@notlogged] has left #minecrafthelp
#1720 [17:03] * messzy [messzy@notlogged] has joined #minecrafthelp
#1721 [17:04] <messzy> what is a GPU
#1722 [17:04] <urielsalis> messzy, graphics card. Common brands are AMD(my favourite) and Nvidia
#1723 [17:05] <messzy> ok thank you
#1724 [17:05] * urielsalis tips hat
#1724 [17:05] * DanielTheGamerYT [DanielTheGamerYT@notlogged] has joined #minecrafthelp
#1725 [17:05] * SniPerPr0z7 [SniPerPr0z7@notlogged] has joined #minecrafthelp
#1726 [17:06] <SniPerPr0z7> hello I cant connect to any servers. it says the connection timed out.
#1727 [17:06] <DanielTheGamerYT> I need help. Apparently, Updates won't appear on my minecraft, and I can't play multiplayer. Obviously, my internet is although working perfectly. It also crashes when I try to load single player worlds. I have the crash report here: https://justpaste.it/MinecraftCrash
#1728 [17:07] * Creed [Creed@notlogged] has joined #minecrafthelp
#1729 [17:07] <urielsalis> SniPerPr0z7, hi again, can you try with mctest.ae97.net?
#1730 [17:07] <urielsalis> DanielTheGamerYT, one moment
#1731 [17:07] <SniPerPr0z7> sure.
#1732 [17:07] <urielsalis> DanielTheGamerYT, what antivirus you have?
#1733 [17:08] <urielsalis> inb4 mcafee
#1734 [17:08] * messzy [messzy@notlogged] has quit. (Ping timeout: 195 seconds)
#1735 [17:09] <Creed> Hello. I have created a server and port forwarded 25565 and I can't connect to it using local host nor my public ip. Help?
#1736 [17:09] * Kenlix123 [Kenlix123@notlogged] has joined #minecrafthelp
#1737 [17:09] * Kenlix123 [Kenlix123@notlogged] has quit. (Client Quit)
#1738 [17:09] <urielsalis> Creed, are you sure its running?
#1739 [17:09] <Creed> Yes
#1740 [17:10] <urielsalis> Creed, can you follow this instructions again? just to make sure you didnt miss anything
#1741 [17:10] <SniPerPr0z7> its not working. says it refused to connect
#1742 [17:10] <urielsalis> ??> Creed mp/server-setup
#1743 [17:10] <Absol> Creed: Lots of information about setting up a server can be found here: http://minecraft.gamepedia.com/Tutorials/Setting_up_a_server
#1744 [17:10] <DanielTheGamerYT> AVG is my antivirus
#1745 [17:10] <urielsalis> SniPerPr0z7, what antivirus you have?
#1746 [17:11] <urielsalis> DanielTheGamerYT, can you uninstall it for a sec?
#1747 [17:11] <DanielTheGamerYT> Sure.
#1748 [17:11] <SniPerPr0z7> Avg
#1749 [17:11] <Creed> Does it have something to do with my static ip?
#1750 [17:11] <DanielTheGamerYT> Actually, wait no
#1751 [17:12] <DanielTheGamerYT> wait nevermind
#1752 [17:12] <DanielTheGamerYT> again >.<
#1753 [17:12] <urielsalis> Creed, shouldnt matter, you left server-ip blank right?
#1754 [17:12] <urielsalis> SniPerPr0z7, can you uninstall it for a sec?
#1755 [17:12] <urielsalis> ??> DanielTheGamerYT tools/hjt
#1756 [17:12] <Absol> DanielTheGamerYT: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1757 [17:12] <Creed> That may have something to do with it
#1758 [17:12] <Absol> DanielTheGamerYT: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1759 [17:13] <urielsalis> Creed, you left server-ip blank?
#1760 [17:13] <Creed> No, that may be the issue
#1761 [17:13] <urielsalis> Creed, in server.propieties
#1762 [17:13] <SniPerPr0z7> yes
#1763 [17:13] <urielsalis> Creed, do so please
#1764 [17:14] <SniPerPr0z7> hey it works now1
#1765 [17:14] <SniPerPr0z7> !
#1766 [17:15] * urielsalis tips hat
#1766 [17:15] <Creed> Its still not working
#1767 [17:15] <SniPerPr0z7> thanks
#1768 [17:15] <urielsalis> Creed, can you put the server log in paste.ubuntu.com and give me the link?
#1769 [17:16] <DanielTheGamerYT> I already have that program, Absol. Do you want me to give you the information?
#1770 [17:16] <DanielTheGamerYT> Also, AVG is being uninstalled.
#1771 [17:16] <urielsalis> DanielTheGamerYT, yes, and Absol is a bot
#1772 [17:17] * smoky [smoky@notlogged] has quit. (Ping timeout: 195 seconds)
#1773 [17:17] <Creed> http://paste.ubuntu.com/17667320/
#1774 [17:17] <Creed> thats server properties
#1775 [17:17] <Creed> let me get the log
#1776 [17:18] <urielsalis> Creed, also, can you set enable-query to true, so we can get the info from here to check if its on
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#1780 [17:20] <Creed> Ok Its Enabled.
#1781 [17:20] <urielsalis> Creed, and the server running?
#1782 [17:20] <Creed> Yes
#1783 [17:20] <urielsalis> Creed, can you give me the server log now?
#1784 [17:20] <Creed> Yep
#1785 [17:20] * SniPerPr0z7 [SniPerPr0z7@notlogged] has quit. (Ping timeout: 195 seconds)
#1786 [17:20] <DanielTheGamerYT> um..
#1787 [17:20] <urielsalis> Creed, make sure you restarted the server after making the change
#1788 [17:20] <DanielTheGamerYT> My computer has to restart for AVG to completely uninstall.
#1789 [17:21] <urielsalis> DanielTheGamerYT, do so :)
#1790 [17:21] <BeachHead789> Hey Guys...I need to if anyone know on minecraft p e . I cannot see my inventory screen.... and it was from the New u p date and it was before I got the city texture pack. Can anyone help?
#1791 [17:21] <Creed> http://paste.ubuntu.com/17667541/
#1792 [17:22] <urielsalis> BeachHead789, you will have to make a thread in the forums
#1793 [17:22] <DanielTheGamerYT> Wait, how does my antivirus relate to minecraft?
#1794 [17:22] <urielsalis> BeachHead789, minecraftforums.net
#1795 [17:22] <urielsalis> DanielTheGamerYT, some antivirus are known to interfiere with minecraft self-updaitng process, logging and server-joining
#1796 [17:22] <urielsalis> DanielTheGamerYT, examples are mcafee and badly configured Avast
#1797 [17:23] <urielsalis> Creed, you are not running the server on port 25565
#1798 [17:23] * BeachHead789 [BeachHead789@notlogged] has quit. (Client Quit)
#1799 [17:23] <urielsalis> Creed, its on port 25567 according the log
#1800 [17:23] <Creed> Woops, Yeah. Its on 25567
#1801 [17:23] <DanielTheGamerYT> I see. Okay.
#1802 [17:23] <Creed> We changed the default port on the port forward and config
#1803 [17:23] <Creed> So that is correct, the port is 25567 now.
#1804 [17:23] <urielsalis> Creed, also, looks like your plugins are slighly broken(repeated and non-loading)
#1805 [17:24] <Creed> Yeah, we still need to fix that.
#1806 [17:24] * DanielTheGamerYT [DanielTheGamerYT@notlogged] has quit. (Quit: Web client closed)
#1807 [17:24] <Creed> I disabled our static ip and still nothing
#1808 [17:24] <urielsalis> Creed, can you try with a empty plugins folder?
#1809 [17:24] <urielsalis> Creed, (and mcmmo you have installed wasnt made for that version of spigot)
#1810 [17:25] <urielsalis> Creed, also, can you give me the ip so I can ping it? (I assume its not 71.89.27.190)
#1811 [17:25] * CFrog16 [CFrog16@notlogged] has joined #minecrafthelp
#1812 [17:26] <CFrog16> I had a minecraft account and when the new update came it made it so i could only play the demo
#1813 [17:26] <urielsalis> CFrog16, what is your username?
#1814 [17:27] <CFrog16> Cfrog16
#1815 [17:27] <urielsalis> CFrog16, can you go to account.mojang.com and tell me what you see under games?
#1816 [17:28] <CFrog16> it says under my games " Import old minecraft account"
#1817 [17:28] <urielsalis> CFrog16, then you will have to email Mojang
#1818 [17:28] <urielsalis> ??> CFrog16 mojang/email
#1819 [17:28] <CFrog16> ok
#1820 [17:28] <Absol> CFrog16: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1821 [17:28] <Absol> CFrog16: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1822 [17:29] <urielsalis> ??> CFrog16 account/trans-id
#1823 [17:29] <Absol> CFrog16: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1824 [17:29] <Creed> Still Nothing.
#1825 [17:30] <urielsalis> Creed, can you give me the new log?
#1826 [17:30] <Creed> Ok
#1827 [17:31] <Creed> I also ping the ip with our port. The ping request could not find host.
#1828 [17:31] <Creed> I also pinged our ip without the port. We got request time out
#1829 [17:31] <Creed> http://paste.ubuntu.com/17667823/
#1830 [17:32] <urielsalis> Creed, what is the ip?
#1831 [17:32] <urielsalis> Creed, and does localhost work?
#1832 [17:32] <Creed> No. Local host doesn't work
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#1835 [17:33] <urielsalis> Creed, can you try with the latest spigot? (I think is out for 1.10)
#1836 [17:33] <Creed> ok
#1837 [17:34] <Creed> I have to good atm. I will try with the latest spigot when I can. Thanks
#1838 [17:34] <mike_> i forget my email for my account, i havent played minecraft for a while, but i do remember my username
#1839 [17:34] <mike_> can anyone help?
#1840 [17:34] <urielsalis> ??> mike_ account/forgot-email
#1841 [17:34] <Absol> mike_: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#1842 [17:34] <urielsalis> Creed, sure, have luck!
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#1844 [17:35] <mike_> it is one of my old emails that i dont use anymore
#1845 [17:36] <urielsalis> mike_, sorry but only Mojang can help with accounts
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#1858 [17:45] <chupamelas> ayuda
#1859 [17:45] <urielsalis> chupamelas, english please and change your nick
#1860 [17:46] <urielsalis> ??> chupamelas irc/nick
#1861 [17:46] <Absol> chupamelas: You have apparently been given a random name by the web-based client you are using. Please select an intelligible one by thinking of a name, and typing "/NICK YourNiftyNewName". Thank you.
#1862 [17:46] <chupamelas> esque me aparece un anuncio cuando termina de descargarsew el juegos y le doy fix algo y no puedo hacer nada
#1863 [17:46] * erickraff [erickraff@notlogged] has joined #minecrafthelp
#1864 [17:46] <urielsalis> ??> chupamelas lang/es
#1865 [17:46] * erickraff [erickraff@notlogged] has quit. (Client Quit)
#1866 [17:46] <Absol> chupamelas: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#1867 [17:46] <chupamelas> sip eso me pasa
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#1877 [18:01] <DanielTheGamerYT> I'm back. I uninstalled AVG. Now what?
#1878 [18:01] <urielsalis> DanielTheGamerYT, try Minecraft now
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#1882 [18:04] <DanielTheGamerYT> It didn't work
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#1889 [18:12] <genova123> Guess whos back :/
#1890 [18:13] <genova123> Galaxy_2Alex, Yea they didnt know what I was talking about
#1891 [18:14] <BGMead> I need help please! Whenever I try to launch Minecraft (My Launcher Version is 1.6.61) It never loads or it gets to the end other the loading bar but then it resets the loading bar and it makes me press the play button again. This continues until I close the window. This has been going on for about a week.
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#1893 [18:14] <urielsalis> ??> BGMead launcher/log
#1894 [18:14] <Absol> BGMead: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1895 [18:14] <Absol> BGMead: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1896 [18:14] <BGMead> Okay.
#1897 [18:14] <BGMead> Thanks
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#1899 [18:15] <DanielTheGamerYT> What do I do about my situation? Uninstalling my antivirus didn't work
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#1905 [18:17] <urielsalis> ??> DanielTheGamerYT tools/hjt
#1906 [18:17] <Absol> DanielTheGamerYT: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1907 [18:17] <Absol> DanielTheGamerYT: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#1912 [18:19] <DanielTheGamerYT> May I use justpaste.it instead?
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#1915 [18:20] <Hunter> how do i update my grapic drivers on minecraft
#1916 [18:20] <urielsalis> DanielTheGamerYT, sure
#1917 [18:20] <urielsalis> Hunter, you have the link to your dxdiag?
#1918 [18:20] <Hunter> yes
#1919 [18:20] <urielsalis> Hunter, can you give it to me?
#1920 [18:21] <Hunter> http://paste.ubuntu.com/17669346/
#1921 [18:21] <BGMead> Hello! I have the Pastebin Link right here: http://paste.ubuntu.com/17669416/
#1922 [18:21] <urielsalis> Hunter, one moment
#1923 [18:21] <urielsalis> BGMead, one moemnt
#1924 [18:21] <urielsalis> Hunter, there are no drivers for your graphics card for Windows 10, downgrade to Windows 7 or get a new graphics card(if you have a desktop pc) or play in another pc
#1925 [18:21] <urielsalis> Hunter, To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1926 [18:22] <Hunter> thank you
#1927 [18:22] <urielsalis> BGMead, can you try with 1.10?
#1928 [18:22] * urielsalis tips hat
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#1929 [18:23] <BGMead> Don't quite understand. My launcher says: Welcome, BGMead Ready to play 1.10
#1930 [18:24] <urielsalis> BGMead, the log says 1.7
#1931 [18:24] <DanielTheGamerYT> Hijack this doesn't seem to be opening
#1932 [18:24] <urielsalis> DanielTheGamerYT, from the link I gave you?
#1933 [18:24] <DanielTheGamerYT> I already have it downloaded.
#1934 [18:24] <BGMead> Okay. One moment please...
#1935 [18:25] <urielsalis> DanielTheGamerYT, can you try with my link to make sure?
#1936 [18:25] <DanielTheGamerYT> Alright.
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#1938 [18:27] <BGMead> I did 'edit profile' and change it from latest version to 1.10 but the launcher log still says: Installed CompleteVersion{id='1.7.10'
#1939 [18:28] <DanielTheGamerYT> Again, it didn't work.
#1940 [18:28] <urielsalis> BGMead, put latest version, not 1.7.10
#1941 [18:28] <urielsalis> DanielTheGamerYT, hmm
#1942 [18:28] <DanielTheGamerYT> I mean, it has the "Security risk, Run?" window open up
#1943 [18:29] <urielsalis> DanielTheGamerYT, put more info, then run
#1944 [18:29] <BGMead> Okay
#1945 [18:29] <DanielTheGamerYT> ????????
#1946 [18:29] <DanielTheGamerYT> No, I mean HijackThis doesn't open up at all
#1947 [18:30] <Ut> When I clicked play on my minecraft launcher it said my drivers weren't compatible so I followed the instuctions it gave me and now I'm here with a DxDiag
#1948 [18:30] <urielsalis> Ut, can you give me the link?
#1949 [18:31] <Ut> yes here it is - http://paste.ubuntu.com/17669528/
#1950 [18:31] <urielsalis> DanielTheGamerYT, sorry but you will have to make a thread in the forums then, or come back later when another helper is on. Im out of ideas
#1951 [18:31] <urielsalis> Ut, there are no drivers for your graphics card for Windows 10, downgrade to Windows 7 or get a new graphics card(if you have a desktop pc) or play in another pc
#1952 [18:31] <urielsalis> Ut, To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1953 [18:31] <Ut> ok thank you
#1954 [18:31] * urielsalis tips hat
#1954 [18:32] <DanielTheGamerYT> <.< okay
#1955 [18:32] <DanielTheGamerYT> Thank you for trying to help me
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#1957 [18:32] * urielsalis tips hat
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#1958 [18:36] <BGMead> I changed it to 'Use Latest Version' and then back to '1.10'. Nothing worked. I read the launcher log every time. It still said 1.7.10. If you want, I have my own website and I can put screenshots of what i'm doing on there. :\
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#1961 [18:42] <Guest53857> Error says: "Java(TM) Platform SE binary has stopped working"
#1962 [18:44] <Guest53857> Then Mincraft launcher opens and says" 16:41:16}: can't keep up! Did the system time change or is the server overload? Running 765ms skipping 153 ticks
#1963 [18:46] <BGMead> I am not a senior, but I can help you with that
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#1966 [18:47] <Guest53857> OK so what do i do
#1967 [18:48] <BGMead> Your minecraft isn't responding. It's happened to me a ton of times before. Close Minecraft and the lancher.
#1968 [18:48] <Guest53857> done that
#1969 [18:49] <BGMead> Now launch Minecraft again
#1970 [18:50] <Guest53857> ok its up
#1971 [18:50] <BGMead> Now try to play Minecraft, it should work
#1972 [18:51] * sm00thCHRIS [sm00thCHRIS@notlogged] has joined #minecrafthelp
#1973 [18:51] <sm00thCHRIS> Hey can someone help me my minecraft keeps crashing because of my graphics drivers
#1974 [18:52] <TNG_STYLE> Hey, I need help with my minecraft launcher, when I try to launch minecraft, it crashes and says i need to fix it.
#1975 [18:52] <Guest53857> nope new error:
#1976 [18:52] <Guest53857> A fatal error has been detected by the Java Runtime Environment
#1977 [18:52] <Guest53857> A fatal error has been detected by the Java Runtime Environment
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#1981 [18:55] <Guest53857> has generated an error report file and send. I uninstalled java and redownloaded and installed still the same eroor
#1982 [18:55] <sm00thCHRIS> Can someone help me when I launch Minecraft it crashes and says I need to fix my Graphics Drivers
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#1984 [18:55] <TNG_STYLE> When i try to start up Minecraft, it crashes and says i need to update my graphics driver.
#1985 [18:55] <Guest53857> Chris im no minecraft support but have you check that your graphic drivers isnt in need of an update
#1986 [18:56] <sm00thCHRIS> How do I do that?
#1987 [18:56] <Guest53857> Chris if you go to your device manager and find it in the list
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#1989 [18:57] <Rashidamon> Hi, in ALL the games and ALL the versions, a chunk always bug and the things that I built there disappear. I have this trouble since yesterday. Can you help me?
#1990 [18:57] <Guest53857> there will be a "button" that says something like check for updates or update here
#1991 [18:58] <Rashidamon> Where?
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#1999 [19:03] <sm00thCHRIS> Hey can someone help me my minecraft keeps crashing because of my graphics drivers
#2000 [19:05] * sm00thCHRIS [sm00thCHRIS@notlogged] has joined #minecrafthelp
#2001 [19:06] <sm00thCHRIS> Can someone help me when I launch Minecraft it crashes and says I need to fix my Graphics Drivers
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#2004 [19:07] <sm00thCHRIS> Can someone help me when I launch Minecraft it crashes and says I need to fix my Graphics Drivers
#2005 [19:08] <Constant> I am having issues logging into my account. I have been playing the past few months no problems but i logged out and tried logging back in and i couldnt. I knew I was typing the right info but i reset my password anyway. Still wont let me login. Ive reset 3 times now.
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#2007 [19:08] <sm00thCHRIS> Can someone help me when I launch Minecraft it crashes and says I need to fix my Graphics Drivers
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#2019 [19:28] <brians> So, I want to purchase multiple copies of the game under ONE email address, and that isn't possible?
#2020 [19:31] <Rikairchy> how would you differentiate the accounts
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#2023 [19:34] <DeerDogg> Hello.. So uhm my minecraft keeps saying "Lack of updated graphic driver" I have done the report the webside that it took it to says to do. But I dont know where to go from there..
#2024 [19:35] * jjs999jjs [jjs999jjs@notlogged] has quit. (Quit: Leaving)
#2025 [19:35] <Rikairchy> DeerDogg, share the link here
#2026 [19:35] <DeerDogg> http://paste.ubuntu.com/17672254/
#2027 [19:36] <Rikairchy> DeerDogg, download, install https://downloadcenter.intel.com/download/24973/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit and then restart
#2028 [19:36] <DeerDogg> thank you
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#2035 [19:42] <SGR> Hi. I've downloaded Minecraft and when I tried to open it, I keep getting this pop-up saying "Unable to start the Minecraft Runtime Environment. This is most likely caused by a corruption. Please try to reinstall Minecraft."
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#2038 [19:45] <SGR> I've also tried to download different files for Minecraft but none of them works..
#2039 [19:45] <Rikairchy> minecraft, or Java Runtime Environment
#2040 [19:46] * DiegoBR300 [DiegoBR300@notlogged] has joined #minecrafthelp
#2041 [19:46] <DiegoBR300> I need help
#2042 [19:46] <deathwish74> my minecraft wont update native luncher
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#2044 [19:47] <Rikairchy> deathwish74, what operating system?
#2045 [19:47] <deathwish74> windows 7
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#2047 [19:48] * DiegoBR300 [DiegoBR300@notlogged] has joined #minecrafthelp
#2048 [19:48] <DiegoBR300> eu preciso de ajuda
#2049 [19:49] <Rikairchy> ??> deathwish74 dl/client/win
#2050 [19:49] <Absol> deathwish74: Installer: https://launcher.mojang.com/download/MinecraftInstaller.msi
#2051 [19:49] <Absol> deathwish74: Standalone: https://launcher.mojang.com/download/Minecraft.exe
#2052 [19:50] <deathwish74> thanks alot
#2053 [19:50] <Rikairchy> DiegoBR300, English please
#2054 [19:50] <Rikairchy> SGR, is it the Java Runtime Environment?
#2055 [19:50] <SGR> yes
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#2057 [19:50] <Rikairchy> Windows or OS X?
#2058 [19:51] <SGR> this the screenshot I took
#2059 [19:51] <SGR> http://prntscr.com/bjcvch
#2060 [19:51] <Rikairchy> ??> SGR win/dxdiag
#2061 [19:51] <Absol> SGR: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2062 [19:51] <OsvaldinoJunior> hi
#2063 [19:52] <Rikairchy> hello OsvaldinoJunior
#2064 [19:52] <OsvaldinoJunior> what i do with http://paste.ubuntu.com/17672834/
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#2067 [19:53] <Rikairchy> OsvaldinoJunior, you will have to either downgrade to Windows 8.1 or use another machine to play minecraft. There are no display drivers available for that machine running Windows 10
#2068 [19:53] <OsvaldinoJunior> understood
#2069 [19:54] <OsvaldinoJunior> u know when will came drivers for win 10?
#2070 [19:54] * deathwish74 [deathwish74@notlogged] has quit. (Ping timeout: 195 seconds)
#2071 [19:54] <SGR> Mine is a windows 8.1
#2072 [19:54] <Rikairchy> SGR, follow the link Absol gave you
#2073 [19:54] <SGR> okay thank you
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#2079 [20:00] * king is now known as Guest25900
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#2081 [20:04] <SGR> http://paste.ubuntu.com/17673376/
#2082 [20:08] * yongyung [yongyung@notlogged] has quit. (Ping timeout: 192 seconds)
#2083 [20:08] * yongyung [yongyung@notlogged] has joined #minecrafthelp
#2084 [20:10] <OsvaldinoJunior> thank you
#2085 [20:11] * Messias_PE [Messias_PE@notlogged] has joined #minecrafthelp
#2086 [20:12] * skindexwontwork [skindexwontwork@notlogged] has joined #minecrafthelp
#2087 [20:12] <skindexwontwork> hi
#2088 [20:12] <skindexwontwork> r u there?
#2089 [20:13] * Zyf [Zyf@notlogged] has joined #minecrafthelp
#2090 [20:13] <skindexwontwork> hi can u help me
#2091 [20:13] * Zyferus [Zyferus@notlogged] has quit. (Read error: Connection reset by peer)
#2092 [20:13] <skindexwontwork> someone help please
#2093 [20:13] <skindexwontwork> is anyone there
#2094 [20:14] * skindexwontwork [skindexwontwork@notlogged] has quit. (Client Quit)
#2095 [20:14] * thezombieman789 [thezombieman789@notlogged] has joined #minecrafthelp
#2096 [20:15] * Slayer [Slayer@notlogged] has joined #minecrafthelp
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#2098 [20:15] <thezombieman789> i cant remember the question i need to answer to change my skin plz help
#2099 [20:15] <Slayer> i need help when i went on minecraft.net it said Could not load your capes. Please try again later! and when i tried uploading a skin it said server error
#2100 [20:16] <SGR> Rikairchy, is this what you wanted? http://paste.ubuntu.com/17673376/
#2101 [20:16] <Rikairchy> yep
#2102 [20:17] * Tom [Tom@notlogged] has joined #minecrafthelp
#2103 [20:17] <Rikairchy> download and install http://support.amd.com/en-us/download/mobile?os=Windows%208.1%20-%2064 and then restart, SGR
#2104 [20:17] <Rikairchy> download and install http://support.amd.com/en-us/download/mobile?os=Windows%208.1%20-%2064 and then restart, SGR
#2105 [20:17] * Tom [Tom@notlogged] has left #minecrafthelp
#2106 [20:17] <Rikairchy> might not fix it, but a corrupted driver installation may be the cause
#2107 [20:17] <Slayer> hello
#2108 [20:17] <Rikairchy> do you have a cape
#2109 [20:17] <Slayer> when i went on minecraft.net it said Could not load your capes. Please try again later! and when i tried uploading a skin it said server error
#2110 [20:18] <Rikairchy> ??> Slayer scold/repeat
#2111 [20:18] * Zyferus [Zyferus@notlogged] has joined #minecrafthelp
#2112 [20:18] <Absol> Slayer: There is absolutely no need to repeat messages in IRC. We can hear you just fine, and your text does not disappear automagically.
#2113 [20:18] <Absol> Slayer: Failure to follow this rule is very irritating, clouds the chat, and can get you kicked for spamming.
#2114 [20:18] <Slayer> sorry
#2115 [20:18] * Zyf [Zyf@notlogged] has quit. (Read error: Connection reset by peer)
#2116 [20:18] <Slayer> i was correcting my message it said do not say i need help
#2117 [20:18] <SGR> Okay. Thank you so much
#2118 [20:18] <Rikairchy> oh okay
#2119 [20:18] <Slayer> alex is ugly lol
#2120 [20:18] * stierfw [stierfw@notlogged] has joined #minecrafthelp
#2121 [20:18] <Rikairchy> ...
#2122 [20:19] * thezombieman789 [thezombieman789@notlogged] has quit. (Ping timeout: 195 seconds)
#2123 [20:19] * Tom [Tom@notlogged] has joined #minecrafthelp
#2124 [20:19] <stierfw> my minecraft of craftlandia is working
#2125 [20:19] <Slayer> ...
#2126 [20:19] * Tom is now known as Guest47158
#2127 [20:19] <stierfw> isin
#2128 [20:19] <stierfw> can you help me
#2129 [20:20] <Slayer> no mean to be disrespect but is my question gonna be anwsered
#2130 [20:20] <Rikairchy> Slayer, is mine?
#2131 [20:20] <Rikairchy> <Rikairchy> do you have a cape
#2132 [20:20] * pandabrain03 [pandabrain03@notlogged] has joined #minecrafthelp
#2133 [20:20] <stierfw> no
#2134 [20:20] <Slayer> ?
#2135 [20:20] <Guest47158> Hi, I'm new here, but I've had minecraft for 5 ish years now and I strangely can't even launching anymore
#2136 [20:20] <SGR> Ehh... Rikairchy, which one of the downloads should I get?
#2137 [20:20] <pandabrain03> I am having problems uploading my skin
#2138 [20:20] <Guest47158> you can refer to me as Tom
#2139 [20:20] <Slayer> me to
#2140 [20:20] <urielsalis> .mcstatus
#2141 [20:20] <ExtremeBot> [Website: 3Online][Login: 3Online][Session: 3Online][Realms: 3Online][Skins: 3Online][2PSA: '5Source code of this website is now available on GitHub']
#2142 [20:21] <Slayer> it said could not load ur capes please try again later
#2143 [20:21] <stierfw> me to
#2144 [20:21] <pandabrain03> Same
#2145 [20:21] <pandabrain03> I thought I had a computer problem
#2146 [20:21] <Slayer> it also said server error when uploading my skin rip
#2147 [20:21] * Zyferus [Zyferus@notlogged] has quit. (Read error: Connection reset by peer)
#2148 [20:21] <pandabrain03> Same
#2149 [20:21] <Slayer> alex and steve are ugly
#2150 [20:21] <pandabrain03> Exactly
#2151 [20:21] <Slayer> lol
#2152 [20:21] <urielsalis> Attention: Looks like the skins server is down, check http://xpaw.ru/mcstatus/ for when its going to be backup
#2153 [20:21] <pandabrain03> I had the problem after I upgraded to VIP
#2154 [20:21] <Rikairchy> SGR, second
#2155 [20:21] <urielsalis> pandabrain03, server ranks have nothing to do with the game
#2156 [20:21] <Slayer> ?
#2157 [20:22] <Slayer> i dont see whats down
#2158 [20:22] <Guest47158> I think my issue might stem from not being able to access minecraft.net
#2159 [20:22] <pandabrain03> Everything is up
#2160 [20:22] <Rikairchy> SGR, latest one
#2161 [20:22] <urielsalis> pandabrain03, its going up and down
#2162 [20:22] <pandabrain03> But after I upgraded to VIP, I some how lost my skin
#2163 [20:22] <Guest47158> like I can't even access the webpage in chrome or firefox
#2164 [20:22] <pandabrain03> I have Five Green
#2165 [20:22] <Slayer> urielsalis: everything is green
#2166 [20:22] <Slayer> omg looking like alex is a nightmare
#2167 [20:23] <pandabrain03> ^^^
#2168 [20:23] * Jackisboring [Jackisboring@notlogged] has joined #minecrafthelp
#2169 [20:23] <SGR> Rikairchy, Radeon Software or the AMD Minimal Setup?
#2170 [20:23] <urielsalis> pandabrain03, Slayer Wait for an hour or so, then try again
#2171 [20:23] <Rikairchy> SGR, the very first one that says download
#2172 [20:23] <Rikairchy> released 6/6
#2173 [20:23] <Jackisboring> Tryung to delwte my account cant remember the credentials
#2174 [20:24] <Slayer> omg
#2175 [20:24] <Slayer> a HOUR seriously oh god :(
#2176 [20:24] * rudi [rudi@notlogged] has joined #minecrafthelp
#2177 [20:24] <urielsalis> ??> Jackisboring account/forgot-email
#2178 [20:24] * stierfw [stierfw@notlogged] has quit. (Ping timeout: 195 seconds)
#2179 [20:24] <Absol> Jackisboring: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#2180 [20:24] * origamicats [origamicats@notlogged] has joined #minecrafthelp
#2181 [20:24] <Slayer> urielsalis: why am i having this error tho
#2182 [20:24] <origamicats> with skin?
#2183 [20:24] <pandabrain03> Yes
#2184 [20:24] <Slayer> yes
#2185 [20:24] <origamicats> same
#2186 [20:24] * Anzhelika|Away is now known as Anzhi
#2187 [20:24] <rudi> My Minecraft crashes whenever i click play
#2188 [20:25] <origamicats> server says they're up
#2189 [20:25] <Slayer> xD
#2190 [20:25] <urielsalis> Slayer, origamicats pandabrain03 Skin servers are going down and up, wait an hour then retry
#2191 [20:25] <pandabrain03> It's literally all green
#2192 [20:25] <urielsalis> rudi, you have a crash report?
#2193 [20:25] <urielsalis> pandabrain03, not on my side
#2194 [20:25] <rudi> yes
#2195 [20:25] <Slayer> oh christ i cant go on multiplayer looking like alex or steve
#2196 [20:25] <Slayer> i will look so ugly it would be censored
#2197 [20:25] <urielsalis> Slayer, other people see you with your skin
#2198 [20:25] * cookie [cookie@notlogged] has joined #minecrafthelp
#2199 [20:26] <Jackisboring> Ihave tge email forgot password and the other questions to get out
#2200 [20:26] * Guest47158 [Guest47158@notlogged] has quit. (Ping timeout: 195 seconds)
#2201 [20:26] <Slayer> but i look like alex on my screen and my friend said i look like alex
#2202 [20:26] <rudi> the crash report the Ubuntu paste thing
#2203 [20:26] <origamicats> yea i have a steve rn rip
#2204 [20:26] * cookie is now known as Guest85081
#2205 [20:26] <Rikairchy> .? 0001
#2206 [20:26] <origamicats> i look ugly :(
#2207 [20:26] <Slayer> wait can everyone be occuring this issue?
#2208 [20:26] <Guest85081> i cant chang my sken and i look like alex why is this
#2209 [20:26] <urielsalis> Rikairchy, no voxelhead here(and dont put qoutes)
#2210 [20:27] <Guest85081> skin
#2211 [20:27] * Flowerfellsanny [Flowerfellsanny@notlogged] has joined #minecrafthelp
#2212 [20:27] <urielsalis> Guest85081, skin servers are down, wait for an hour and try again
#2213 [20:27] <pandabrain03> It's mostly affecting the Northeast America area
#2214 [20:27] <origamicats> mojang says skin servers are up
#2215 [20:27] <origamicats> why is mostly NA USA??
#2216 [20:27] <rudi> can you help me urielsalis
#2217 [20:27] <origamicats> i just wanted to change my skin
#2218 [20:27] <pandabrain03> Are you all in US?
#2219 [20:27] <Rikairchy> I am
#2220 [20:27] <origamicats> yep
#2221 [20:27] <Flowerfellsanny> mine says: Server error when i try to change it with the button saying:changing...
#2222 [20:27] <pandabrain03> Probably we have a server outage
#2223 [20:27] <origamicats> ne too
#2224 [20:27] <origamicats> *me
#2225 [20:27] * SGR [SGR@notlogged] has quit. (Quit: Web client closed)
#2226 [20:27] <Flowerfellsanny> im in AZ
#2227 [20:28] <pandabrain03> http://downdetector.com/status/minecraft/map/
#2228 [20:28] <Flowerfellsanny> uhg!! so when i tryed to log out then back it it changed mah skin to ALEX!
#2229 [20:28] <origamicats> me too flower
#2230 [20:28] <Rikairchy> calm down
#2231 [20:28] * Olly [Olly@notlogged] has joined #minecrafthelp
#2232 [20:28] <Rikairchy> can you not listen to what has been said about five times?
#2233 [20:28] <Rikairchy> There may be issues with the skins server, please remain calm.
#2234 [20:28] <origamicats> i know we're just
#2235 [20:28] <origamicats> annoyed
#2236 [20:29] <Flowerfellsanny> it also sucks that im with a friend and we have to stop what were doing until we get it back up D:
#2237 [20:29] <Rikairchy> and what is that fixing
#2238 [20:29] <origamicats> it's not
#2239 [20:29] <origamicats> let us scream
#2240 [20:29] * roseisapenguin [roseisapenguin@notlogged] has joined #minecrafthelp
#2241 [20:29] <Rikairchy> scream elsewhere
#2242 [20:29] <origamicats> on the inside
#2243 [20:29] <urielsalis> Slayer, this is your skin right? https://es.namemc.com/skin/c20005c7dd930d44dba4
#2244 [20:29] <rudi> ---- Minecraft Crash Report ---- // You should try our sister game, Minceraft! Time: 6/21/16 9:28 PM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Di
#2245 [20:29] <urielsalis> rudi, Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2246 [20:30] <Olly> Someone has migrated my minecraft account to a mojang account with a different email. Basically i've been hacked
#2247 [20:30] <Flowerfellsanny> i just wanna change my skin to dis
#2248 [20:30] <Flowerfellsanny> http://www.minecraftskins.com/skin/8768194/nature-girl/
#2249 [20:30] * LastRobyn [LastRobyn@notlogged] has joined #minecrafthelp
#2250 [20:30] <urielsalis> Flowerfellsanny, Skins servers are down
#2251 [20:30] <origamicats> flower step up ya skin game
#2252 [20:30] <rudi> i did that now how do i file the report for help
#2253 [20:30] <Flowerfellsanny> DDDDD:
#2254 [20:30] <urielsalis> rudi, give us the link
#2255 [20:30] <origamicats> that's like a new player skin
#2256 [20:30] <origamicats> try planetminecraft their skins are gr8
#2257 [20:30] <Slayer> nno urielsalis
#2258 [20:30] <Slayer> my ign is 1XxXSlayerxXx1
#2259 [20:30] <urielsalis> origamicats, not the place to ask
#2260 [20:30] <LastRobyn> Hey, my skin randomly disappeared and it wont upload again. please help.
#2261 [20:30] <rudi> http://paste.ubuntu.com/17674209/
#2262 [20:30] <Slayer> 1XxXSlayerXxX1
#2263 [20:31] <Rikairchy> LastRobyn, skin server issues
#2264 [20:31] <origamicats> ask?
#2265 [20:31] <origamicats> i didnt ask anything
#2266 [20:31] <origamicats> but sorry
#2267 [20:31] <LastRobyn> thank you Rikairchy
#2268 [20:31] * OsvaldinoJunior [OsvaldinoJunior@notlogged] has quit. (Quit: Web client closed)
#2269 [20:31] <Rikairchy> you're welcome
#2270 [20:31] * Cyrus [Cyrus@notlogged] has quit. ()
#2271 [20:31] <urielsalis> rudi, there are no drivers for your graphics card for Windows 10, downgrade to Windows 7 or get a new graphics card(if you have a desktop pc) or play in another pc
#2272 [20:31] <urielsalis> rudi, To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2273 [20:31] <Guest85081> my only problem is i was about to do a youtube video for my channel but then my skin wont work so i have to put the video off
#2274 [20:32] <Flowerfellsanny> XD that must suck
#2275 [20:32] <rudi> ok thank you!!
#2276 [20:32] <Guest85081> ya
#2277 [20:32] <urielsalis> Guest85081, do so, or just say that there were problems with the skin servers. Who cares about a skin?
#2278 [20:32] * urielsalis tips hat
#2278 [20:32] <Rikairchy> Guest85081, wait for them to come back up
#2279 [20:32] <Flowerfellsanny> im a utuber too and that basicly happend to me!
#2280 [20:32] * LastRobyn [LastRobyn@notlogged] has quit. (Client Quit)
#2281 [20:32] <origamicats> well urie i think that most people associate the skin with the person? idk
#2282 [20:33] <urielsalis> Flowerfellsanny, wait for them to come back up
#2283 [20:33] * Zyferus [Zyferus@notlogged] has joined #minecrafthelp
#2284 [20:33] <Guest85081> i am waiting
#2285 [20:33] <Flowerfellsanny> same /\
#2286 [20:33] <origamicats> i'm just sitting here
#2287 [20:33] <Rikairchy> wait silently :>
#2288 [20:33] <origamicats> petting my cat
#2289 [20:33] * Olly [Olly@notlogged] has quit. (Ping timeout: 195 seconds)
#2290 [20:33] * rudi [rudi@notlogged] has quit. (Quit: Web client closed)
#2291 [20:33] <urielsalis> Flowerfellsanny, origamicats this channel is not for general chat, wait silently so others can be helped
#2292 [20:34] <origamicats> aah alright
#2293 [20:34] <Guest85081> its just a little annoying
#2294 [20:34] <origamicats> is there like... a general chat?
#2295 [20:34] * Creed [Creed@notlogged] has joined #minecrafthelp
#2296 [20:34] <urielsalis> origamicats, #minecraft, #lobby
#2297 [20:34] <origamicats> thanks
#2298 [20:34] <origamicats> thanks
#2299 [20:34] * origamicats [origamicats@notlogged] has left #minecrafthelp
#2300 [20:34] <Creed> urielsalis: You were helping me earlier with the can't join server thing. Remember?
#2301 [20:34] <urielsalis> Creed, yup
#2302 [20:34] <urielsalis> Creed, you managed to solve it?
#2303 [20:35] <Slayer> urielsalis:
#2304 [20:35] <urielsalis> Slayer, yes?
#2305 [20:35] * FoxinTheForest [FoxinTheForest@notlogged] has joined #minecrafthelp
#2306 [20:35] <Creed> I have been able to connect using localhost on the machine, still can't connect remotely even though we have port forwarded
#2307 [20:35] <Slayer> do u know someone who asked u to help them get rid of hackers in their console like someone who used op to get in their console
#2308 [20:35] <urielsalis> Creed, thats better tho, its a server you control or you are renting it?
#2309 [20:35] <urielsalis> Slayer, only way to get op is for you to give it to them
#2310 [20:35] * Guest85081 [Guest85081@notlogged] has quit. (Quit: Web client closed)
#2311 [20:35] <FoxinTheForest> Migrated my account, changed the pass on the mojang account that I migrated to, but it is telling me I have the wrong credentials
#2312 [20:36] <FoxinTheForest> anyone have any idea why
#2313 [20:36] <Slayer> ik but do u remember someone asking u to help them get rid of the hackers in their console
#2314 [20:36] <Flowerfellsanny> so how long do you guys reckon it'll be down for?
#2315 [20:36] <urielsalis> FoxinTheForest, did you tried to reset the password?
#2316 [20:36] <Creed> urielsalis: We control the server.
#2317 [20:36] <FoxinTheForest> I had it reset
#2318 [20:36] <FoxinTheForest> Multiple times
#2319 [20:36] <urielsalis> Creed, its behind a router or just connected directly?
#2320 [20:36] <FoxinTheForest> its let me log in once
#2321 [20:36] <FoxinTheForest> I know the password by heart, wrote it down.
#2322 [20:36] <FoxinTheForest> still says its wrong
#2323 [20:36] <urielsalis> ??> FoxinTheForest login/throttle
#2324 [20:36] <Absol> FoxinTheForest: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2325 [20:36] * Slayer Refering to urielsalis
#2325 [20:36] <Absol> FoxinTheForest: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2326 [20:36] <Creed> Behind a router
#2327 [20:37] <urielsalis> Creed, check that the private ip is still the same
#2328 [20:37] <FoxinTheForest> so... wait three hours
#2329 [20:37] <Creed> Yes. Its never changed yet.
#2330 [20:37] <Flowerfellsanny> how long do you think skins will be down for?
#2331 [20:37] <urielsalis> Creed, can you join using that private ip?
#2332 [20:38] <FoxinTheForest> But it was never incorrect in the first place
#2333 [20:38] <urielsalis> Flowerfellsanny, its 3am in sweden so they might not even know they are down
#2334 [20:38] <Creed> It has worked
#2335 [20:38] <FoxinTheForest> thats the issue im having, is its locked my account. when Ive verified and changed the pass
#2336 [20:38] <FoxinTheForest> and not letting me log into that pass
#2337 [20:38] <FoxinTheForest> so if its locked, its because it didnt accept that pass
#2338 [20:38] <urielsalis> FoxinTheForest, but if the reset password is not working, it means that you are throttled somehow, maybe somebody else in your connection?
#2339 [20:38] * luiz [luiz@notlogged] has joined #minecrafthelp
#2340 [20:39] <FoxinTheForest> Like stolen my email info
#2341 [20:39] <FoxinTheForest> ?
#2342 [20:39] <Flowerfellsanny> well im in the USA and im askin everyone else thats here how long they THINK itll be down for
#2343 [20:40] * kittyhacker101 [kittyhacker101@notlogged] has joined #minecrafthelp
#2344 [20:40] <urielsalis> FoxinTheForest, dont think so, but you cant login for 3 hours(or you can use a VPN/change your ip)
#2345 [20:40] <kittyhacker101> I can't download Minecraft!
#2346 [20:40] <Creed> kittyhacker101: Is there an error message?
#2347 [20:40] <urielsalis> kittyhacker101, what happens when you try?
#2348 [20:40] <kittyhacker101> It says "An Error Occured"
#2349 [20:40] * FoxinTheForest [FoxinTheForest@notlogged] has quit. (Quit: Web client closed)
#2350 [20:41] <urielsalis> kittyhacker101, no any other info?
#2351 [20:41] <kittyhacker101> Ye
#2352 [20:41] <kittyhacker101> Yes
#2353 [20:41] <urielsalis> kittyhacker101, Copy the full text to paste.ubuntu.com and give us the link that it takes you to
#2354 [20:41] * Zyferus [Zyferus@notlogged] has quit. (Read error: Connection reset by peer)
#2355 [20:41] * jakep [jakep@notlogged] has joined #minecrafthelp
#2356 [20:42] <Creed> urielsalis: There are no skins loading on the server while using localhost, does that provide any help?
#2357 [20:42] <urielsalis> Creed, skins servers are currently down
#2358 [20:42] <kittyhacker101> This is the error link : http://paste.ubuntu.com/17674856/
#2359 [20:42] <jakep> hey guys, I forgot my minecraft username. Anyway I can reset it, thanks!
#2360 [20:42] * lexi02 [lexi02@notlogged] has joined #minecrafthelp
#2361 [20:43] <urielsalis> ??> jakep account/forgot-email
#2362 [20:43] <Absol> jakep: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#2363 [20:43] <kittyhacker101> The problem happens when visiting https://minecraft.net/en/download/
#2364 [20:43] <Flowerfellsanny> so! how long do you guys think itll be down for?
#2365 [20:43] <lexi02> why do i get server error when trying to change my skin
#2366 [20:43] <urielsalis> kittyhacker101, no other info?
#2367 [20:43] <urielsalis> lexi02, skins servers are currently down
#2368 [20:43] <jakep> i know my email just not my username
#2369 [20:43] <urielsalis> kittyhacker101, oh, looks minecraft.net is down
#2370 [20:43] <lexi02> ohh ok thanks when will they be up
#2371 [20:43] <kittyhacker101> Ok
#2372 [20:43] <urielsalis> jakep, your username is your email
#2373 [20:43] <urielsalis> lexi02, no idea
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#2382 [20:46] <lexi02> is minecraft in general having issues?
#2383 [20:46] <urielsalis> lexi02, looks like minecraft.net is back up
#2384 [20:46] <lexi02> i heard mojang is having issues....yet whne i go to the website everything says its ok including skins
#2385 [20:47] * kittyhacker101 [kittyhacker101@notlogged] has quit. (Ping timeout: 195 seconds)
#2386 [20:48] <Rikairchy> maybe the down detector is down too
#2387 [20:48] <urielsalis> I dont think there is a skin upload server detector
#2388 [20:48] <Flowerfellsanny> lexi02 the fudge is the detector?
#2389 [20:48] <lexi02> skins is still having server error but the minecraft site says everything is ok...?
#2390 [20:48] <SGR> Hey Rikairchy, I downloaded and restarted my PC and it work! Thank you so much for the help
#2391 [20:48] <Rikairchy> yw
#2392 [20:48] <Rikairchy> that's my quota for the week
#2393 [20:48] <Rikairchy> time to go home
#2394 [20:49] <urielsalis> There no detector for when the skin upload server is down
#2395 [20:49] <urielsalis> only the skin server. The skin server is up, the skin upload server is not
#2396 [20:49] <lexi02> flower on mojangs help page it shows whats good like minecraft skins says its good.
#2397 [20:49] <urielsalis> <urielsalis> There no detector for when the skin upload server is down
#2398 [20:49] <urielsalis> <urielsalis> only the skin server. The skin server is up, the skin upload server is not
#2399 [20:49] <Flowerfellsanny> IM BORED AF
#2400 [20:50] <lexi02> im sorry
#2401 [20:50] <Rikairchy> oh well.
#2402 [20:50] <urielsalis> lexi02, np
#2403 [20:50] <Flowerfellsanny> WAITIN FOR THE SKIN DOWNLODERTHING TO BE BACK UP UHG
#2404 [20:50] <Rikairchy> ??> Flowerfellsanny scold/caps
#2405 [20:50] <urielsalis> Flowerfellsanny, stop with the caps
#2406 [20:50] <Rikairchy> ??> Flowerfellsanny scold/shout
#2407 [20:50] <Absol> Flowerfellsanny: There is no need to yell. The acoustics in here are wonderful.
#2408 [20:51] <Flowerfellsanny> well someof them are BOSSY
#2409 [20:51] * lexi02 [lexi02@notlogged] has quit. (Quit: Web client closed)
#2410 [20:51] <Rikairchy> Flowerfellsanny, I have a game we can play
#2411 [20:51] * wrb [wrb@notlogged] has joined #minecrafthelp
#2412 [20:51] <Rikairchy> is called The Quiet Game. I'm the best at it.
#2413 [20:51] <urielsalis> Flowerfellsanny, You want to play a game? I call it the waiting game!. You sit silent doing whatever you like that is not talking here while you wait for the skin servers to go back up
#2414 [20:51] <urielsalis> Rikairchy, you thief
#2415 [20:52] <urielsalis> :P
#2416 [20:52] <Rikairchy> oh well
#2417 [20:52] <Rikairchy> I prefer to call it, inspiration
#2418 [20:52] * SGR [SGR@notlogged] has quit. (Ping timeout: 195 seconds)
#2419 [20:53] <Flowerfellsanny> WELL I DONT LIKE THAT GAMW
#2420 [20:53] <Flowerfellsanny> GAME*
#2421 [20:54] * Lord_Ralex kicked Flowerfellsanny from #minecrafthelp (Reason: lowerfellsanny :Then you can play a nice game of "Leave us alone")
#2422 [20:54] <urielsalis> Flowerfellsanny, you lost!
#2423 [20:54] <urielsalis> Nice timing LR
#2424 [20:55] <Rikairchy> rofl
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#2427 [20:55] <Failoe> Am I the only one unable to purchase minecraft right now?
#2428 [20:55] <Failoe> Getting an error when I click the button.
#2429 [20:55] <Failoe> https://gyazo.com/3cb11ad8f0e2335c4ef99a1fbfe5143b
#2430 [20:56] <urielsalis> Failoe, can you try again? minecraft.net was down some moments ago with the same message?
#2431 [20:57] <Failoe> Same error at https://minecraft.net/en/store/minecraft/
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#2434 [20:58] <urielsalis> Failoe, well, looks you will have to wait for a bit, some services are going down randomly
#2435 [20:58] <Failoe> Fair enough.
#2436 [20:59] <killergod> hi i'm having troubles with my skin when i try to reupload it just says server error
#2437 [20:59] <urielsalis> killergod, the skin servers are down
#2438 [20:59] <killergod> ok
#2439 [20:59] <killergod> how long will they bee down
#2440 [21:00] <urielsalis> killergod, we dont know
#2441 [21:01] <pandabrain03> are they still down
#2442 [21:01] <urielsalis> pandabrain03, yes
#2443 [21:01] <pandabrain03> Wow
#2444 [21:01] <killergod> ok
#2445 [21:01] <pandabrain03> How serious is the outage
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#2448 [21:02] <urielsalis> pandabrain03, we dont know
#2449 [21:02] <Nobody> What is going on with the skins in minecraft? No matter how many times I change my skin it turns back into a steve.
#2450 [21:02] * Failoe [Failoe@notlogged] has quit. (Ping timeout: 195 seconds)
#2451 [21:02] <urielsalis> Nobody, the skin servers are down
#2452 [21:02] <DivideByPotato> thats what is happening to me
#2453 [21:02] <DivideByPotato> im steve no matter what
#2454 [21:02] <urielsalis> DivideByPotato, the skins servers are down
#2455 [21:02] <Nobody> oh okay, that makes sense then Thanks
#2456 [21:02] <DivideByPotato> it says on the mojang portal that the skins are working
#2457 [21:02] <DivideByPotato> but they dont work
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#2459 [21:03] <pandabrain03> Oh I just saw.
#2460 [21:03] <DivideByPotato> well, minecraft.net just went down, so that might be a problen
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#2462 [21:03] <pandabrain03> The minecraft.net server is down.
#2463 [21:03] <pandabrain03> But if only the website is down, it affects the skins server too?!
#2464 [21:03] <DivideByPotato> yeah, we need to wait before any skins will work
#2465 [21:04] <DivideByPotato> you cant change your skin if the website doesnt work
#2466 [21:04] * DeathsCircus [DeathsCircus@notlogged] has joined #minecrafthelp
#2467 [21:04] <DivideByPotato> you need to go throught the website to change skins
#2468 [21:04] <pandabrain03> Alright time to tell my server
#2469 [21:04] <DivideByPotato> its back up
#2470 [21:05] <DeathsCircus> Help I have a problem with Pixel Format Not Accelerated
#2471 [21:05] <urielsalis> DeathsCircus, you have a dxdiag?
#2472 [21:05] <DeathsCircus> Yes.
#2473 [21:05] <urielsalis> DeathsCircus, can you give me the link?
#2474 [21:05] <DeathsCircus> Ok http://paste.ubuntu.com/17675322/
#2475 [21:05] <DivideByPotato> whenever i try to change my skin, it says server error
#2476 [21:06] <killergod> the minecraft skin server are down
#2477 [21:06] <urielsalis> DeathsCircus, there are no drivers for your graphics card for Windows 10, downgrade to Windows 7 or get a new graphics card(if you have a desktop pc) or play in another pc
#2478 [21:06] <urielsalis> DeathsCircus, To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2479 [21:06] <DeathsCircus> Ok.
#2480 [21:07] <DivideByPotato> im not downgrading just to change my skin
#2481 [21:07] <urielsalis> DivideByPotato, that message was not for you
#2482 [21:07] <urielsalis> ??> DivideByPotato irc/multitasking
#2483 [21:07] <Absol> DivideByPotato: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
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#2485 [21:08] <xola> pc version doesn't have any xbox controller support?
#2486 [21:09] <urielsalis> xola, there was a mod
#2487 [21:09] <pandabrain03> good night everyone
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#2490 [21:10] <xola> native support would be better
#2491 [21:11] <xola> I haven't put any mod into minecraft before so I don't even know where to start
#2492 [21:12] <nofriends75> I cannont download the game, i reset my computer to nothing and want to redownload but it keeps saying " an error has occured"
#2493 [21:12] <xola> https://minecraft.net/en/download/
#2494 [21:13] <nofriends75> has the error message again
#2495 [21:13] <xola> such a specific error sounds like windows 10
#2496 [21:13] <nofriends75> yep
#2497 [21:13] <xola> or maybe windows 8
#2498 [21:13] <urielsalis> xola, https://www.reddit.com/r/Minecraft/comments/1qn85i/xbox_controller_support_on_pc/
#2499 [21:13] <nofriends75> 10
#2500 [21:13] <urielsalis> nofriends75, you have more info?
#2501 [21:13] * DerGrandPooba [DerGrandPooba@notlogged] has joined #minecrafthelp
#2502 [21:13] <xola> thanks urielsalis
#2503 [21:13] <xola> windows 10 is notoriously stupid to troubleshoot
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#2505 [21:13] <DerGrandPooba> Minecraft.net wont let me change my skin
#2506 [21:14] <urielsalis> DerGrandPooba, skin servers are down
#2507 [21:14] <DerGrandPooba> It keeps saying "server error"
#2508 [21:14] <DerGrandPooba> oh thanks
#2509 [21:14] <nofriends75> when i try to download this message EXACTLY comes up "AN ERROR OCCURRED Oops! Looks like something went wrong. Please go back and try again. If you keep getting this error contact customer support to get further help."
#2510 [21:14] * indahkitchen [indahkitchen@notlogged] has joined #minecrafthelp
#2511 [21:14] <DerGrandPooba> Thats really annoying it says that there isnt a problem on the website
#2512 [21:14] <xola> ask cortana for "Event Viewer"
#2513 [21:14] <DerGrandPooba> well thanks urielsalis
#2514 [21:14] <urielsalis> xola, wait no
#2515 [21:14] <urielsalis> DerGrandPooba, you get that in minecraft.net?
#2516 [21:15] <indahkitchen> I am trying to upload a skin, but each time it says 'server error'
#2517 [21:15] <DerGrandPooba> Yeah
#2518 [21:15] <urielsalis> nofriends75, you get that in minecraft.net?
#2519 [21:15] <DerGrandPooba> Yup
#2520 [21:15] <urielsalis> indahkitchen, skins servers are down
#2521 [21:15] <indahkitchen> well shite
#2522 [21:15] <Absol> indahkitchen: Please keep it civil
#2523 [21:15] <urielsalis> xola, thats the message minecraft.net is showing (its down)
#2524 [21:15] <nofriends75> yes i get it at minecraft.net
#2525 [21:15] <indahkitchen> thank you for help
#2526 [21:15] <DerGrandPooba> It'll probably be up soon
#2527 [21:15] <urielsalis> nofriends75, minecraft.net is down, thats wht you get that message
#2528 [21:15] <xola> ok, event viewer is good to know about because windows 10 says generic errors... ALWAYS
#2529 [21:16] <nofriends75> ohh, that would be nice to post on the site
#2530 [21:16] <nofriends75> thank you
#2531 [21:16] <urielsalis> xola, yeah, but the error was in minecraft.net :P
#2532 [21:16] <xola> ok
#2533 [21:17] <indahkitchen> urielsalis:thank you :D
#2534 [21:17] * urielsalis tips hat
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#2540 [21:20] <CrazyDrawer325> So my minecraft always crashes when I try to play it any suggestions/
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#2542 [21:21] <DivideByPotato> i cant change my skin, it says "server error" whenever i do
#2543 [21:21] <Blockbuster625> i upgraded to Windows 10 and now my son's minecraft doesn't work.... can you help me with this link? http://paste.ubuntu.com/17675779/
#2544 [21:21] <Carrisima> I would like to download Minecraft to my laptop and I am seeing an error everytime I try to access the download page.
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#2546 [21:21] <urielsalis> CrazyDrawer325, you have a crash report?
#2547 [21:21] <urielsalis> Carrisima, minecraft.net is down
#2548 [21:21] <urielsalis> Blockbuster625, one moment
#2549 [21:21] <urielsalis> DivideByPotato, skin servers are down
#2550 [21:22] <Carrisima> Ah, makes sense. Thanks! I have been having tons of internet errors at home so glad this one isn't on me.
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#2552 [21:22] <Carrisima> I check back later.
#2553 [21:22] <urielsalis> Blockbuster625, we need the full dxdiag
#2554 [21:22] <urielsalis> Carrisima, sure :)
#2555 [21:22] <CrazyDrawer325> you can change your skin by going to minecraft.net and going to your profile, then you can drag the skin file to upload your minecraft skin
#2556 [21:22] * killergod [killergod@notlogged] has joined #minecrafthelp
#2557 [21:22] <CrazyDrawer325> yeah I have a crash report
#2558 [21:22] * FaiRjukes [FaiRjukes@notlogged] has joined #minecrafthelp
#2559 [21:22] <killergod> are the minecraft skin server still down
#2560 [21:22] <urielsalis> CrazyDrawer325, We need to see your crash log, which appears after a crash. First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2561 [21:23] <urielsalis> killergod, yes
#2562 [21:23] <CrazyDrawer325> ok
#2563 [21:23] <killergod> ok
#2564 [21:23] <urielsalis> CrazyDrawer325, skin servers are down, so you cant upload
#2565 [21:23] <CrazyDrawer325> I would wait
#2566 [21:23] <CrazyDrawer325> wait how do I do that?
#2567 [21:24] <urielsalis> CrazyDrawer325, Copy the full text to paste.ubuntu.com and give us the link that it takes you to
#2568 [21:24] <DivideByPotato> crazydrawer, it says on the mojang portal that all the servers are functional, yet it doesnt work
#2569 [21:24] <Crazy> I have a problem with uploading skins.
#2570 [21:24] <urielsalis> Crazy, skin servers are down
#2571 [21:24] <DivideByPotato> as do i
#2572 [21:24] <Blockbuster625> http://paste.ubuntu.com/17675903/ did I get it all this time?
#2573 [21:25] <Crazy> When are the skin servers going to be back?
#2574 [21:25] * Carrisima [Carrisima@notlogged] has quit. (Ping timeout: 195 seconds)
#2575 [21:25] <urielsalis> Blockbuster625, there are no drivers for your graphics card for Windows 10, downgrade to Windows 7 or get a new graphics card(if you have a desktop pc) or play in another pc
#2576 [21:25] <urielsalis> Blockbuster625, To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2577 [21:25] <urielsalis> Crazy, we dont know
#2578 [21:26] <Blockbuster625> do I purchase a graphics card somewhere?
#2579 [21:26] <CrazyDrawer325> http://paste.ubuntu.com/17675615/
#2580 [21:26] <urielsalis> Blockbuster625, computer shop, amazon
#2581 [21:26] <Blockbuster625> ok, thanks
#2582 [21:26] <urielsalis> Blockbuster625, and I think some best buys
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#2586 [21:27] <CrazyDrawer325> ok urielsalis anything?
#2587 [21:28] * nofriends75 [nofriends75@notlogged] has quit. (Quit: Web client closed)
#2588 [21:29] <urielsalis> ??> CrazyDrawer325 oem/dell/service-tag
#2589 [21:29] <Absol> CrazyDrawer325: You can find your Service Tag here: http://www.dell.com/support/contents/us/en/19/category/Product-Support/Self-support-Knowledgebase/locate-service-tag
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#2591 [21:30] <Radical> Hello! I'm having some issues with my skin. All of a sudden it stopped appearing and I'm now unable to reset it or upload a new one.
#2592 [21:30] <Rikairchy> skin server is messed up
#2593 [21:30] <CrazyDrawer325> wait what is a service tag
#2594 [21:30] <Radical> That would explain it. Nothing to panic about, then?
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#2597 [21:31] <urielsalis> CrazyDrawer325, like a model number for dell
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#2604 [21:34] <CrazyDrawer325> I have a dell computer but the service tag is nowhere to be found
#2605 [21:35] <madison> I am clicking download and it is saying minecraft download error
#2606 [21:35] <Rikairchy> CrazyDrawer325, it is in the BIOS and msinfo32
#2607 [21:36] <CrazyDrawer325> BIOS and msinfo32? where can I find that
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#2612 [21:40] <Notux> Hello, i was just building and randomly i cannot submit my skin through the minecraft.net website. Mojangs page says all healthy, whats happening?
#2613 [21:41] <Rikairchy> Notux, skin server upload issue
#2614 [21:41] * Mrs_Mrs [Mrs_Mrs@notlogged] has joined #minecrafthelp
#2615 [21:41] * jj [jj@notlogged] has joined #minecrafthelp
#2616 [21:41] <jj> Hey people
#2617 [21:41] <Mrs_Mrs> hey
#2618 [21:41] <Rikairchy> skin issue?
#2619 [21:41] <jj> nope
#2620 [21:42] <Mrs_Mrs> yep xD
#2621 [21:42] <Rikairchy> Mrs_Mrs, skin upload issue atm
#2622 [21:42] <Notux> Rikairchy Thanks, it might be down for a while?
#2623 [21:42] <Notux> ..
#2624 [21:42] <Rikairchy> possibly
#2625 [21:42] <Notux> Please inform that on Mojang
#2626 [21:42] <Rikairchy> we have no way of knowing
#2627 [21:42] <Notux> ok thanks :)
#2628 [21:42] <Notux> good day
#2629 [21:42] <jj> when i try to go to minecraft.com/en/downloads i get a error anyone else having this issue?
#2630 [21:42] * Bdawn [Bdawn@notlogged] has joined #minecrafthelp
#2631 [21:42] <Rikairchy> what error do you get
#2632 [21:43] <Mrs_Mrs> i tried to migrate my minecraft account, but when i go onto my new account it says i havent bought MC and i have. WHAT?
#2633 [21:43] <Rikairchy> Mrs_Mrs, what is your minecraft username?
#2634 [21:43] <jj> It only says an error occured Oops! Looks like something went wrong. Please go back and try again.
#2635 [21:43] <Mrs_Mrs> yes
#2636 [21:43] <Mrs_Mrs> Mrs_Mrs
#2637 [21:44] <Rikairchy> jj, minecraft.net is having intermittent issues as well
#2638 [21:44] <jj> Ok thankyou
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#2641 [21:44] <Rikairchy> Mrs_Mrs, are you logging in to minecraft.net with your username?
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#2643 [21:45] <Mrs_Mrs> no
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#2645 [21:45] <CrazyDrawer325> so what do I do when I get the service tag?
#2646 [21:45] <Mrs_Mrs> i just migrated i think..
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#2648 [21:45] <Mrs_Mrs> so my email
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#2651 [21:46] * Notux [Notux@notlogged] has quit. (Ping timeout: 195 seconds)
#2652 [21:46] <Rikairchy> Mrs_Mrs has not been migrated
#2653 [21:46] <Mrs_Mrs> oh
#2654 [21:46] <Mrs_Mrs> how do i migrate?
#2655 [21:46] * Bdawn [Bdawn@notlogged] has quit. (Ping timeout: 195 seconds)
#2656 [21:46] <Peps> I uninstalled mc because my default textures were messing up and now I'm unable to re-download it. I'm getting this as an error message,
#2657 [21:46] <Rikairchy> ??> Mrs_Mrs migrate
#2658 [21:46] <Peps> AN ERROR OCCURRED Oops! Looks like something went wrong. Please go back and try again. If you keep getting this error contact customer support to get further help.
#2659 [21:47] <Mrs_Mrs> well
#2660 [21:47] * jjzombiekiller1 [jjzombiekiller1@notlogged] has joined #minecrafthelp
#2661 [21:47] * Bdawn_ [Bdawn_@notlogged] has quit. (Client Quit)
#2662 [21:47] <Mrs_Mrs> im asking how xD
#2663 [21:47] * Crazy [Crazy@notlogged] has joined #minecrafthelp
#2664 [21:47] <Rikairchy> ??> Mrs_Mrs account/migrate
#2665 [21:47] <Absol> Mrs_Mrs: To migrate your old Minecraft account (purchased prior to Fall 2012) to a Mojang account, use this page: https://account.mojang.com/migrate
#2666 [21:47] <urielsalis> Minecraft.net and skin servers still down
#2667 [21:47] <Mrs_Mrs> ty!
#2668 [21:47] <Peps> Oi thanks
#2669 [21:47] <Mrs_Mrs> i made it in 2010 i think xD
#2670 [21:47] <Mrs_Mrs> like 2008 maybe
#2671 [21:48] <jjzombiekiller1> How do i chage my IGN
#2672 [21:48] * Exclair [Exclair@notlogged] has joined #minecrafthelp
#2673 [21:48] <Peps> Have they released a estimated time it will be back up?
#2674 [21:48] <urielsalis> jjzombiekiller1, account.mojang.com, games, change name
#2675 [21:48] <jjzombiekiller1> Thanks alot
#2676 [21:48] <urielsalis> Peps, its 4am there so they probably dont even know
#2677 [21:48] <Exclair> Did the new java update break minecraft? I cant even goto the site to redownload it...
#2678 [21:48] <urielsalis> Exclair, minecraft.net is down
#2679 [21:48] * craztcatlady25 [craztcatlady25@notlogged] has joined #minecrafthelp
#2680 [21:48] <Peps> I'm just curious oka
#2681 [21:48] <Peps> y
#2682 [21:48] <jjzombiekiller1> Any time it will be back up?
#2683 [21:48] <Peps> peace
#2684 [21:49] <Rikairchy> maybe one day.
#2685 [21:49] <Exclair> @urielsalis When will it be fixed? Or no idea?
#2686 [21:49] <urielsalis> no idea
#2687 [21:49] <Rikairchy> Exclair, this isn't twitter
#2688 [21:49] <Rikairchy> no need for @
#2689 [21:49] <Exclair> Oh really?
#2690 [21:49] <Rikairchy> really.
#2691 [21:50] <Rikairchy> some clients will not notify nicks with @ in them.
#2692 [21:50] <jjzombiekiller1> Dang i want to download the Minecraft Server file really bad
#2693 [21:50] * Crazy [Crazy@notlogged] has quit. (Ping timeout: 195 seconds)
#2694 [21:50] <jjzombiekiller1> Is there any alternative to the minecraft.net website
#2695 [21:50] <Mrs_Mrs> Why did they have to do the migrating shit ughhh
#2696 [21:50] <Absol> Mrs_Mrs: Please keep it civil
#2697 [21:50] * Littlehockey02 [Littlehockey02@notlogged] has joined #minecrafthelp
#2698 [21:51] <Rikairchy> Mrs_Mrs, account centralization
#2699 [21:51] * craztcatlady25 [craztcatlady25@notlogged] has quit. (Client Quit)
#2700 [21:51] <Mrs_Mrs> wot omg
#2701 [21:51] <jjzombiekiller1> Mrs_Mrs calm down
#2702 [21:51] <Littlehockey02> FUCK U
#2703 [21:51] <Absol> Littlehockey02: Please keep it civil
#2704 [21:51] <Mrs_Mrs> i am calm?
#2705 [21:51] <Mrs_Mrs> i just need help xD
#2706 [21:52] <Littlehockey02> FIX MY FUCKING MINECRAFT
#2707 [21:52] * Absol kicked Littlehockey02 from #minecrafthelp (Reason: ittlehockey02 :Keep it civilized, you are just a human)
#2708 [21:52] <Mrs_Mrs> thats all im here for haha
#2709 [21:52] <Rikairchy> we needs a ban
#2710 [21:52] <Rikairchy> Mrs_Mrs, what issue are you running into?
#2711 [21:52] * Dancer31 [Dancer31@notlogged] has joined #minecrafthelp
#2712 [21:52] * Peps [Peps@notlogged] has quit. (Ping timeout: 195 seconds)
#2713 [21:52] <Mrs_Mrs> Its long so grab some popcorn xD
#2714 [21:52] * Dancer31 [Dancer31@notlogged] has quit. (Client Quit)
#2715 [21:52] <jjzombiekiller1> Here we go
#2716 [21:52] <jjzombiekiller1> lol
#2717 [21:52] <Rikairchy> begin whenever you like
#2718 [21:52] * Akeza [Akeza@notlogged] has joined #minecrafthelp
#2719 [21:52] <Rikairchy> so long as it takes less than 8 minutes
#2720 [21:53] <Mrs_Mrs> so i tried to change my skin one day but it said i had to log into a Mojang account so i tried to migrate it but i suppose it didnt wotk..
#2721 [21:53] <Mrs_Mrs> *work
#2722 [21:53] <Mrs_Mrs> and
#2723 [21:53] <Akeza> Is there a way to change an Email on minecraft.net
#2724 [21:53] * Dale [Dale@notlogged] has joined #minecrafthelp
#2725 [21:53] <Rikairchy> your account shows as not migrated. Have you tried migrating it?
#2726 [21:53] <Mrs_Mrs> yes i have lol
#2727 [21:53] <Rikairchy> Akeza, you have to change it on mojang's site
#2728 [21:53] <Rikairchy> Mrs_Mrs, what error did you receive?
#2729 [21:54] <Mrs_Mrs> it says im inputting my info wrong :/
#2730 [21:54] * deah [deah@notlogged] has joined #minecrafthelp
#2731 [21:54] <Mrs_Mrs> but i know im not xD
#2732 [21:54] <Akeza> Its changed on there but I still log in with my old email on minecraft.net
#2733 [21:54] <deah> hi i need help
#2734 [21:54] <jjzombiekiller1> Go to profile and see if you can find anything
#2735 [21:54] <Rikairchy> Akeza, are you migrated?
#2736 [21:54] * Dale [Dale@notlogged] has quit. (Client Quit)
#2737 [21:54] <Rikairchy> Mrs_Mrs, can you provide a screenshot?
#2738 [21:54] <Mrs_Mrs> like what?
#2739 [21:54] <deah> how do i get launcher 1.10
#2740 [21:54] <Mrs_Mrs> ill try
#2741 [21:54] <Rikairchy> deah, download it from minecraft.net later
#2742 [21:55] <Akeza> I tried but it wont let me
#2743 [21:55] <Rikairchy> site is experiencing issues at the moment
#2744 [21:55] <Rikairchy> Akeza, can you elaborate?
#2745 [21:55] <Mrs_Mrs> it just says that your email or password info is incorrect
#2746 [21:55] * Bdawn [Bdawn@notlogged] has joined #minecrafthelp
#2747 [21:55] <Mrs_Mrs> brb
#2748 [21:55] <Mrs_Mrs> xD
#2749 [21:55] <Mrs_Mrs> afk lolol
#2750 [21:55] <jjzombiekiller1> He's helping many people at the moment guys let one person talk at a time
#2751 [21:56] <Rikairchy> Akeza, what do you mean "it won't let" you
#2752 [21:56] * jjzombiekiller1 is now known as change
#2753 [21:57] <Akeza> Im trying to get back to the page but I believe it just says Invalid Something
#2754 [21:57] <Rikairchy> Akeza, https://account.mojang.com/migrate
#2755 [21:57] <Rikairchy> there are some issues with minecraft at the moment, you might not be able to migrate
#2756 [21:57] <Rikairchy> not confirmed
#2757 [21:57] <Mrs_Mrs> so i tried to make a "new" minecraft account AKA Migrate it but now that i try to go to profile it says i havent bought minecraft, and that i need to download it but i have had it for many many years xDDD
#2758 [21:57] <Mrs_Mrs> rip
#2759 [21:58] * Bdawn [Bdawn@notlogged] has quit. (Client Quit)
#2760 [21:58] * change [change@notlogged] has quit. (Quit: Web client closed)
#2761 [21:58] * jjzombiekiller1 [jjzombiekiller1@notlogged] has joined #minecrafthelp
#2762 [21:58] <Rikairchy> you won't make a new minecraft account
#2763 [21:58] <Rikairchy> go to https://account.mojang.com/migrate
#2764 [21:58] <Mrs_Mrs> ok
#2765 [21:58] <Rikairchy> use the email you registered with at the top, the username Mrs_Mrs, and the Minecraft.net password you use
#2766 [21:59] <Mrs_Mrs> ok
#2767 [21:59] <Rikairchy> input the email you want to log in to mojang with, your DOB, and read and agree to the T&C, PP, and EULA
#2768 [21:59] <jjzombiekiller1> omg i cant do anything while the site is down. fml
#2769 [22:00] <Rikairchy> jjzombiekiller1, there is one thing you can do
#2770 [22:00] <Mrs_Mrs> "too many failed attempts try again later" Oops lol xD
#2771 [22:00] <jjzombiekiller1> What?
#2772 [22:00] <Rikairchy> be patient
#2773 [22:00] * airton [airton@notlogged] has quit. (Quit: Web client closed)
#2774 [22:00] <Rikairchy> Mrs_Mrs, you're throttled
#2775 [22:00] <Akeza> It wants me to Create a new Mojang account rather then transfer
#2776 [22:00] <Mrs_Mrs> yeah
#2777 [22:00] <Rikairchy> Akeza, do you have a mojang account?
#2778 [22:00] * RavenVampire [RavenVampire@notlogged] has joined #minecrafthelp
#2779 [22:00] <Akeza> Yes I do have one
#2780 [22:00] <Rikairchy> are you signed in?
#2781 [22:00] <Akeza> Yes
#2782 [22:00] * swagphilly29 [swagphilly29@notlogged] has joined #minecrafthelp
#2783 [22:01] <RavenVampire> Um my minecraft wont work. it says pixel format not accelerated
#2784 [22:01] * swagphilly29 [swagphilly29@notlogged] has quit. (Client Quit)
#2785 [22:01] * Martina [Martina@notlogged] has joined #minecrafthelp
#2786 [22:01] * Ddawn [Ddawn@notlogged] has joined #minecrafthelp
#2787 [22:01] <jjzombiekiller1> Is there a expected time for minecraft.net to come online again?
#2788 [22:01] <Mrs_Mrs> how do i become not throttled? xD
#2789 [22:01] <Rikairchy> no
#2790 [22:01] <Rikairchy> ??> RavenVampire win/dxdiag
#2791 [22:01] <Absol> RavenVampire: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2792 [22:01] <Rikairchy> Mrs_Mrs, patience
#2793 [22:01] <Mrs_Mrs> okay <3
#2794 [22:01] <urielsalis> ?? scold/patience
#2795 [22:01] <Absol> scold/patience: Please be patient when waiting for a response. Many of the helpers here are helping in their free time at school or work, and often get called away.
#2796 [22:01] <urielsalis> ?? eta
#2797 [22:01] * aaryan [aaryan@notlogged] has joined #minecrafthelp
#2798 [22:01] <Absol> scold/patience: In short, your supplications will be answered, in the order in which they are received.
#2799 [22:01] <urielsalis> ?? scold/eta
#2800 [22:01] * aaryan [aaryan@notlogged] has quit. (Client Quit)
#2801 [22:01] <Absol> scold/eta: The only date or time we can give you for the next release is "When it's done, and Mojang decides to release it."
#2802 [22:02] * skullcrushers14 [skullcrushers14@notlogged] has joined #minecrafthelp
#2803 [22:02] <urielsalis> Minecraft.net and the skins servers are down. We dont know when they will be back up.
#2804 [22:02] <Rikairchy> ^
#2805 [22:02] <Mrs_Mrs> ^^
#2806 [22:02] <Mrs_Mrs> lol
#2807 [22:02] <jjzombiekiller1> Mrs_Mrs pm me
#2808 [22:02] <Mrs_Mrs> ok
#2809 [22:03] <urielsalis> 4Minecraft.net and the skins servers are 2down4. We 2dont4 know when they will be back up.
#2810 [22:03] <urielsalis> There, nicer
#2811 [22:03] <Rikairchy> should swap it
#2812 [22:03] <Rikairchy> make the down red.
#2813 [22:03] <Mrs_Mrs> OOP
#2814 [22:03] <Akeza> When i Tried to Migrate/Import it over it says Error: Wrong Username or password
#2815 [22:03] <urielsalis> 2Minecraft.net and the skins servers are 4down2. We 4dont2 know when they will be back up.
#2816 [22:03] <Rikairchy> Akeza, minecraft.net is experiencing issues
#2817 [22:03] <Ddawn> Every time we try to launch game, it acts like it's loading terrain, then we get an error message : fatal error has been detected by Java Runtime Environment, exception access violation, failed to write core dump.
#2818 [22:03] <urielsalis> Ddawn, turn VBO off
#2819 [22:03] <Akeza> So SHould i just wait until they are back up and try again later?
#2820 [22:04] <Rikairchy> yes
#2821 [22:04] <urielsalis> Akeza, yes
#2822 [22:04] <Ddawn> sorry, not real tech savvy - what is VBO?
#2823 [22:04] <Akeza> Okay Thanks for the help
#2824 [22:04] <RavenVampire> http://paste.ubuntu.com/17677147/ heres the dxdiag
#2825 [22:04] <urielsalis> Ddawn, its in options, video settings, at the bottom
#2826 [22:04] <skullcrushers14> Hi, I was here earlier, I try to launch 1.9.2, it gets to the last step, and then in crashes, but then I try forge 1.7.10, and that also doesnt work here is the report http://paste.ubuntu.com/17677154/
#2827 [22:05] <Mrs_Mrs> Bye! Tysm For Kinda Helping? i duuno xD
#2828 [22:05] <Martina> I have a problem with my DxDiag . I do not run Minecraft. Somebody could help me?
#2829 [22:05] * Mrs_Mrs [Mrs_Mrs@notlogged] has quit. (Quit: Web client closed)
#2830 [22:05] <Rikairchy> ??> Martina win/dxdiag
#2831 [22:05] <Absol> Martina: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2832 [22:05] * Akeza [Akeza@notlogged] has quit. (Quit: Web client closed)
#2833 [22:05] * James_ [James_@notlogged] has joined #minecrafthelp
#2834 [22:05] <Ddawn> bottom of the minecraft launch, or on my laptop? sorry - truly flying blind here
#2835 [22:05] <James_> I need assistents
#2836 [22:05] * James_ [James_@notlogged] has quit. (Client Quit)
#2837 [22:05] <skullcrushers14> It took about 1 hour to load t minecraft, but then it doesnt load..
#2838 [22:06] <urielsalis> RavenVampire, there are no drivers for your graphics card for Windows 10, downgrade to Windows 7 or get a new graphics card(if you have a desktop pc) or play in another pc
#2839 [22:06] <urielsalis> RavenVampire, To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2840 [22:06] <jjzombiekiller1> THE MINECRAFT WEBSITE IS SO ANNOYING
#2841 [22:07] <RavenVampire> I had the same problem before in my other computer but some dude told me to download ATI i dont remember the steps so i figured you guys might know
#2842 [22:07] <Ddawn> again, where do I find the VBO setting? we are running a dell laptop, and I am not very familiar with it
#2843 [22:08] <skullcrushers14> Can I get help?
#2844 [22:08] <Martina> I have to give you the link of my DxDiag report?
#2845 [22:08] * skullcrushers14 [skullcrushers14@notlogged] has quit. (Quit: Web client closed)
#2846 [22:09] <urielsalis> 2Minecraft.net and the skins servers are 4down2. We 4dont2 know when they will be back up.
#2847 [22:10] <urielsalis> 2Minecraft.net and the skins servers are 4up!2. Thank you for waiting
#2848 [22:10] <jjzombiekiller1> AHHHHHHHHHHHHHHHH YES
#2849 [22:11] * CrazyDrawer325 [CrazyDrawer325@notlogged] has quit. (Quit: Web client closed)
#2850 [22:11] <jjzombiekiller1> THANK GOD THE SERVERS ARE UP
#2851 [22:11] <Ddawn> Can someone please tell me where to switch off VBO?
#2852 [22:12] * jw28 [jw28@notlogged] has joined #minecrafthelp
#2853 [22:12] <Ddawn> is it within the minecraft launch itself, in options?
#2854 [22:12] <urielsalis> Ddawn, after you press play, under multiplayer
#2855 [22:14] * jjzombiekiller1 [jjzombiekiller1@notlogged] has quit. (Ping timeout: 195 seconds)
#2856 [22:16] <Ddawn> Use VBO is off ... video bobbing is on ... I haven't changed anything. Should VBO be turned back on?
#2857 [22:16] * RavenVampire [RavenVampire@notlogged] has quit. (Ping timeout: 195 seconds)
#2858 [22:16] <urielsalis> Ddawn, yup, it should be on by default
#2859 [22:16] * Akeza [Akeza@notlogged] has joined #minecrafthelp
#2860 [22:16] * Frank [Frank@notlogged] has joined #minecrafthelp
#2861 [22:17] <Ddawn> Oh good lord! That was an easy fix! Thank you soooo much!
#2862 [22:17] * urielsalis tips hat
#2862 [22:18] * Christian_ [Christian_@notlogged] has joined #minecrafthelp
#2863 [22:19] <Christian_> What is the most common problem when trying to load minecraft
#2864 [22:20] * Frank [Frank@notlogged] has quit. (Ping timeout: 195 seconds)
#2865 [22:21] <CubeTheThird> outdated graphics drivers
#2866 [22:21] <Christian_> how can i check if my graphic driver is outdated
#2867 [22:22] <CubeTheThird> ??> Christian_ win/dxdiag
#2868 [22:22] <Absol> Christian_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2869 [22:22] <Christian_> Absol i alredy triedthat websitebut i got confused so i came here
#2870 [22:23] <CubeTheThird> Christian_, do you have a link to a report for us?
#2871 [22:23] <Christian_> no i do not think so
#2872 [22:24] <CubeTheThird> Christian_, please follow ALL the instructions on the page you were just given. If you have any question about them feel free to ask
#2873 [22:25] <Christian_> i did read the instructions i read at least 4 times and i went on to the ink it gve me
#2874 [22:25] * Exclair [Exclair@notlogged] has quit. (Quit: Web client closed)
#2875 [22:25] <CubeTheThird> Christian_, in the picture of the last step it shows how to get the link to your dxdiag report. Give us that link
#2876 [22:27] <Christian_> the link it gives me is this , technical support resources
#2877 [22:27] <Christian_> http://hopper.minecraft.net/help/technical-support-resources/
#2878 [22:28] * DivideByPotato [DivideByPotato@notlogged] has quit. (Ping timeout: 195 seconds)
#2879 [22:28] <CubeTheThird> Christian_, .. no.. that's not it
#2880 [22:28] <CubeTheThird> Christian_, the link should look like http://paste.ubuntu.com/####### where ### are numbers
#2881 [22:29] <Christian_> do you mean the "ubuntu pastebin" numbers
#2882 [22:29] <CubeTheThird> yes
#2883 [22:30] <Christian_> 17677524 thoseare the numbers it gives me
#2884 [22:30] <Christian_> at the end of the url
#2885 [22:30] <CubeTheThird> Christian_, ok one moment
#2886 [22:31] <CubeTheThird> Christian_, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#2887 [22:31] <Christian_> so get a new graphics card
#2888 [22:32] <CubeTheThird> Christian_, if you have a desktop computer, that's an option yes
#2889 [22:32] <Christian_> i do but where do i buy one
#2890 [22:33] * killergod [killergod@notlogged] has quit. (Ping timeout: 195 seconds)
#2891 [22:33] <urielsalis> Christian_, computer shop, amazon, some best buy, microcenter
#2892 [22:33] <Martina> I have the same problem ... Can you help me ?
#2893 [22:34] <Christian_> ok do you have an idea about the average cost
#2894 [22:34] <urielsalis> Christian_, depends on needs, budget and future-proofing
#2895 [22:34] <Christian_> oh well i can figure that out, now where do i insertit
#2896 [22:35] <CubeTheThird> Christian_, you can look up videos on youtube that show that
#2897 [22:35] <Christian_> ok
#2898 [22:35] <urielsalis> Christian_, linustechtips has some good ones
#2899 [22:35] <urielsalis> Christian_, (including a video of his 3 year old making a pc)
#2900 [22:36] <CubeTheThird> hehe so true
#2901 [22:36] <Christian_> ok thank you if i need further information i will ask
#2902 [22:36] <Martina> http://paste.ubuntu.com/17676849/ Can you help me?
#2903 [22:36] <urielsalis> Martina, download and install catalyst/radeon from http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2032
#2904 [22:41] * kirby|gone is now known as mrkirby153
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#2909 [23:24] <Alex_> I really hope someone here can help me out. So, I've had this Minecraft world for a few weeks now and I've been mining underground pretty much the whole time. The last two times I was in this world, I tried to mine a specific strand of iron ore, but everytime I break a certain block, the whole game freezes and makes my console freeze too. I'm on Xbox 360, by the way.
#2910 [23:27] <CubeTheThird> Alex_, you might want to ask on the minecraft forums. We don't really assist with the console editions here
#2911 [23:30] * darkmooon [darkmooon@notlogged] has joined #minecrafthelp
#2912 [23:32] <darkmooon> i keep getting an error after about 5 mints in and get an error and cant run a world and this is a fresh instull
#2913 [23:34] <darkmooon> also why am i geting a nativelog on my desktop
#2914 [23:35] <CubeTheThird> darkmooon, delete and uninstall your minecraft launcher, and reinstall the (.msi) one from https://minecraft.net/download
#2915 [23:38] * London [London@notlogged] has joined #minecrafthelp
#2916 [23:39] <London> Testing
#2917 [23:39] <London> Hello! Can someone help me install new drivers?
#2918 [23:39] <CubeTheThird> London, do you have a dxdiag report?
#2919 [23:39] <London> Yes I do
#2920 [23:40] <London> http://paste.ubuntu.com/17680030/
#2921 [23:40] <CubeTheThird> London, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#2922 [23:40] <London> Alright. Thanks!
#2923 [23:42] <darkmooon> CubeTheThird sitll crasing
#2924 [23:42] <CubeTheThird> darkmooon, ok copy the crash report onto http://paste.ubuntu.com and give the URL here.
#2925 [23:44] <darkmooon> CubeTheThird dumb question where is this located ?
#2926 [23:44] <CubeTheThird> darkmooon, what, the crash report?
#2927 [23:44] <darkmooon> yes
#2928 [23:44] <CubeTheThird> darkmooon, well if you have a crash report, it would be in a tab in the launcher called "crash report"
#2929 [23:46] <darkmooon> CubeTheThird i dont that tab i have update notes,Launcher log, Profile Editor, and Game output
#2930 [23:47] <darkmooon> as tabs
#2931 [23:47] <CubeTheThird> darkmooon, then copy the game output instead
#2932 [23:47] <darkmooon> should be posted
#2933 [23:49] <CubeTheThird> darkmooon, ok. Give the link to it here
#2934 [23:50] <darkmooon> CubeTheThird http://paste.ubuntu.com/
#2935 [23:50] <CubeTheThird> darkmooon, submit it first with the 'paste!' button. Be sure to put something in the Poster box first
#2936 [23:51] <darkmooon> CubeTheThird http://paste.ubuntu.com/17680312/
#2937 [23:51] <CubeTheThird> darkmooon, ahh ok. In the game's video settings, turn off VBOs
#2938 [23:53] <darkmooon> CubeTheThird that fixed it thanks
#2939 [23:53] <CubeTheThird> darkmooon, awesome. Glad it worked
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