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#5 [00:38] <MegaIsAFox> I downloaded the Launcher, and installed it and when it says "downloading launcher' right after that it says that it failed or something like that. so i restarted my PC and it wont work. B4 that it worked but it wouldnt open the game so i deleted all the files and try to re install thats where the failing bit came in...
#6 [00:38] <MegaIsAFox> so idk wat to do
#7 [00:41] <MegaIsAFox> itd be nice for some help?
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#18 [01:05] <Caleb> Hello, is anybody available to help me? My girlfriend is having problems opening Minecraft ever since she got her laptop back from the computer repair shop.
#19 [01:08] <Andrio> What problems?
#20 [01:10] <Andrio> Did they reset the PC?
#21 [01:11] <Caleb> The computer repair shop?
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#28 [01:16] <Andrio> Yes.
#29 [01:19] <Caleb> Well, her hard drive failed, so they gave her a new one, we think they did reset it, yes.
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#33 [01:21] <Caleb> The problem is that when she tries to open Minecraft (pressing play at the launcher) it crashes instantly. She has no mods.
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#36 [01:22] <Andrio> mm
#37 [01:22] <Andrio> ??> Caleb launcher/crash-log
#38 [01:22] <Absol> Caleb: We need to see your crash log, which appears after a crash.
#39 [01:22] <Absol> Caleb: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#40 [01:23] <Caleb> Where can she find the crash long?
#41 [01:25] <Andrio> In the launcher
#42 [01:26] <Caleb> The launcher log?
#43 [01:27] <Andrio> No
#44 [01:27] <Andrio> ...is there a crash report there?
#45 [01:28] <Caleb> She found it, yes. Here is the link. http://paste.ubuntu.com/19151175/
#46 [01:28] <Andrio> ??> Caleb win/reinst
#47 [01:28] <Absol> Caleb: You may need to reinstall the locally installed files that Minecraft puts into place.
#48 [01:28] <Absol> Caleb: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
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#50 [01:29] <Caleb> We already tried that earlier. Is there anything else we can do?
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#53 [01:29] <Caleb> If it's important, she's using Windows 10.
#54 [01:29] <Andrio> Caleb, are there any error messages in the launcher log?
#55 [01:30] <herosgamer> t
#56 [01:30] <herosgamer> tta
#57 [01:30] <Caleb> http://paste.ubuntu.com/19151175/ like these?
#58 [01:30] <herosgamer> esto bem evc
#59 [01:31] <Andrio> Caleb, that's the game log
#60 [01:31] <Andrio> ??> Caleb launcher/log
#61 [01:31] <Absol> Caleb: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#62 [01:31] <Absol> Caleb: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#64 [01:32] <Caleb> http://paste.ubuntu.com/19151355/ Okay, here it is
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#66 [01:38] <W0EF> http://paste.ubuntu.com/19151165/
#67 [01:39] <W0EF> i need help i can't play the game i get a crash report
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#71 [01:41] <Andrio> Caleb, it still looks like there's bad data there.
#72 [01:41] <Andrio> W0EF, install this driver: https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-?product=81507
#73 [01:41] <Caleb> What should I do?
#74 [01:42] <Andrio> I'd try reinstalling Minecraft again.
#75 [01:42] <Caleb> We've tried that two or three times. Is there something else we can do?
#76 [01:43] <Andrio> hm
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#79 [01:52] <hiiiiiiiiiiiiii> hi
#80 [01:52] <hiiiiiiiiiiiiii> I have a problem with java
#81 [01:52] <hiiiiiiiiiiiiii> java.lang.NullPointerException
#82 [01:52] * joel is now known as Guest38353
#83 [01:52] <hiiiiiiiiiiiiii> when I want to play multiplayer
#84 [01:53] <hiiiiiiiiiiiiii> i can't connect with other people
#85 [01:53] <hiiiiiiiiiiiiii> :( help pleaseeeeee
#86 [01:53] <Guest38353> My minecraft launcher wont start it keeps saying warn you have a local file but it is wrong size and never downloads all the files in my .minecraft
#87 [01:55] <Guest38353> ?
#88 [01:55] <Guest38353> hello?
#89 [01:55] <Andrio> Guest38353, sounds like an unstable Internet connection.
#90 [01:56] <Guest38353> its not because ive been playing other games perfect connection online
#91 [01:56] * hiiiiiiiiiiiiii [hiiiiiiiiiiiiii@notlogged] has quit. (Ping timeout: 195 seconds)
#92 [01:56] <Guest38353> its downloading some files
#93 [01:57] <Guest38353> but leaving some out and giving errors
#94 [01:57] <Andrio> Try restarting the launcher
#95 [01:57] <Andrio> Then it will try again.
#96 [01:57] <Guest38353> i have so many times i reinstalled and turned my pc off and on no change
#97 [01:57] <Caleb> Andrio, what should Kaitlynn and I do? We've tried restarting Minecraft and reinstalling it, what should I do now?
#98 [01:58] <Andrio> Caleb, did you clear the .minecraft directory?
#99 [01:58] <Caleb> Yes.
#100 [01:58] <Guest38353> Had local file but it was the wrong size... had 1029300 but expected 1976731
#101 [01:58] <Guest38353> thats the warn
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#104 [02:02] <TheGamerRules> Hello. Minecraft will not launch and I saw I was supposed to come here. I believe my graphics won't allow Minecraft to launch but I have been able to play on a previous operating system on the same computer.
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#106 [02:03] <TheGamerRules> I have the Dxdiag for you to see aswell
#107 [02:03] <joel> minecraft wont launch
#108 [02:03] <TheGamerRules> Same.
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#110 [02:03] <Guest5099> thegamerules
#111 [02:03] <TheGamerRules> Hello.
#112 [02:03] <Guest5099> mine says warn Had local file but it was the wrong size... had 1029300 but expected 1976731
#113 [02:04] <TheGamerRules> Rip.
#114 [02:04] <TheGamerRules> Well i'm here for help too.
#115 [02:04] <Andrio> TheGamerRules, show me the link to the report.
#116 [02:04] <TheGamerRules> http://paste.ubuntu.com/19152556/
#117 [02:04] <Guest5099> andrio can i show u my launch log?
#118 [02:04] <Andrio> You may.
#119 [02:05] <Andrio> Hm
#120 [02:05] <Andrio> TheGamerRules, what was your previous operating system?
#121 [02:05] <TheGamerRules> Windows Vista, when it worked.
#122 [02:05] <TheGamerRules> Home premium 32
#123 [02:06] <TheGamerRules> I'm on Windows 7 now.
#124 [02:06] <Andrio> Ah
#125 [02:06] <Guest5099> http://pastebin.com/X0mu78WR
#126 [02:06] <Andrio> TheGamerRules, install this driver: https://downloadcenter.intel.com/download/18223/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-exe-?product=81526
#127 [02:06] <Guest5099> there andrio
#128 [02:06] <TheGamerRules> Okay.
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#131 [02:07] <TheGamerRules> Time for a restart.
#132 [02:07] <TheGamerRules> If it doesn't work, i'll come bacl.
#133 [02:07] <TheGamerRules> back*
#134 [02:07] <TheGamerRules> Thanks for the help @Andrio
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#138 [02:10] <joel> http://pastebin.com/X0mu78WR
#139 [02:10] <joel> this is my launch log
#140 [02:10] <joel> minecraft will not launch
#141 [02:10] <joel> please help
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#145 [02:14] <huty> Hello
#146 [02:14] <huty> minecraft will not launch
#147 [02:14] <huty> please help
#148 [02:14] <huty> this is my launcher log http://pastebin.com/X0mu78WR
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#151 [02:14] <huty> any1?
#152 [02:15] <TheGamerRules> Okay, @Andrio
#153 [02:15] <huty> @andrio ?
#154 [02:15] <TheGamerRules> It launches and allows me to connect to my server but crashes the game about 8s later.
#155 [02:16] <TheGamerRules> http://pastebin.com/46NxHdxW
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#158 [02:17] <Andrio> ??> TheGamerRules GPU/Intel/IG4
#159 [02:17] <Absol> TheGamerRules: The Intel 4 Series (and older) video cards are unable to play 1.7.4 and future versions of Minecraft. You will need to buy a new video card or computer to play new versions.
#160 [02:17] <Absol> TheGamerRules: For now, you can still play 1.7.2 or older versions of the game. See ?? launcher/change-version
#161 [02:18] <TheGamerRules> Okay.
#162 [02:18] <TheGamerRules> I tried installing my GPU but it fails to. So :/
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#167 [02:24] <predia> Hey so i was playing minecraft with a guy and he made me share screens on skype and he looked at my Order ID and he said to me get scammed really need help dont want my mc account gone for ever
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#170 [02:26] <predia> Hey so i was playing minecraft with a guy and he made me share screens on skype and he looked at my Order ID and he said to me get scammed really need help dont want my mc account gone for ever
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#173 [02:42] <xXBetaMan2424Xx> Hello , I need help please
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#175 [02:43] <HydroXBea> Is Anyone gonna help me?
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#184 [02:52] <Hypnos> hi
#185 [02:52] <Hypnos> i have a problem
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#187 [03:00] <dvt> hi, i bought minecraft years ago. Since upgrading to windows 10 on my laptop, i was told i could no longer play minecraft on my laptop so i gave up. but now i have noticed that there is a windows 10 download for minecraft?
#188 [03:01] <dvt> i tried to follow the instructions to redeem the code, it is saying that apparently i already did? how do i find out which hotmail account i used for this?
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#192 [03:07] <dvt> ok so apparently i redeemed my code for windows 10 to the wrong hotmail account. can this be changed?
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#194 [03:17] <gabbearQq> how do you set up multiplayer on pocket edition
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#197 [03:33] <MrBoss6654> i cant see my mouse cursor in game when im on fullscreen
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#200 [03:36] <kadenmad> hey
#201 [03:36] <kadenmad> can someone help me
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#207 [03:56] <Rexodar> How long does mojang ban IP"
#208 [03:56] <Rexodar> 's for?
#209 [04:00] <Andrio> We think it's somewhere between 15 minutes and 3 hours.
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#212 [04:04] <dvt> i have had two xbox 360's. with my new one, i made a new hotmail account. when i upgraded my laptop to windows 10, i was told i could not play minecraft anymore. later, i noticed there was a windows 10 download, but i accidentally redeemed my code for windows 10 to the old e-mail. the instructions on getting the free copy says to use the account used to login to xbox. bc i messed this up, will this affect my minecraft on xbox somehow?
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#223 [04:22] <kovacsx> hi i need help with java.lang.NullPointerException: group plz help
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#232 [04:54] <itsbeccaxo> Hi I have been playing Minecraft for quite sometime and all of a sudden it has started to crash, it says Java (tm) platform se binary has stopped working
#233 [04:55] <itsbeccaxo> iIve looked everywhere for help
#234 [04:58] <Andrio> ??> itsbeccaxo launcher/crash-log
#235 [04:59] <Absol> itsbeccaxo: We need to see your crash log, which appears after a crash.
#236 [04:59] <Absol> itsbeccaxo: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#241 [05:11] <Bec> Hi I've had minecraft for a few months now and all of a sudden Minecraft has been crashing
#242 [05:11] <Bec> It says Java (TM) platform se binary has stopped working
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#256 [05:44] <MrBoss6654> I have a problem
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#282 [07:07] <michaelchanMC> my minecraft is crashed but it seem that there is nothing to upgrade
#283 [07:07] <michaelchanMC> thereis my DxDiag report.
#284 [07:07] <michaelchanMC> http://paste.ubuntu.com/19167815/
#285 [07:08] <megannnxo> I just downloaded minecraft and once pressing on the application it starts to 'update launcher' then comes to a stop just before completely before restarting over and over, cannot open minecraft at all...
#286 [07:10] <michaelchanMC> my minecraft is crashed but it seem that there is nothing to upgrade thereis my DxDiag report. http://paste.ubuntu.com/19167815/
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#290 [07:12] <michaelchanMC> my minecraft is crashed but it seem that there is nothing to upgrade [20:07] <michaelchanMC> thereis my DxDiag report. [20:07] <michaelchanMC> http://paste.ubuntu.com/19167815/
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#293 [07:13] <megannnxo> I just downloaded minecraft and when i press on the application it starts a launcher update. Towards the very end it stops completely and restarts over and over, eventually it says 'cannot update launcher' is there a way to get around this?
#294 [07:13] <xola> disable firewall and antivirus
#295 [07:13] <megannnxo> already done
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#305 [07:46] <Kinghorn2097> When I try to launch Minecraft I get a message that says I need to either update my graphics drivers (tried that) O
#306 [07:47] <Kinghorn2097> Or if I have updated to Windows 10 (which I did) I need to update some other driver. I clicked on fix problem, tried everything they suggested but it still isn't working
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#312 [07:57] <xola> ??> Kinghorn2097 win/dxdiag
#313 [07:57] <Absol> Kinghorn2097: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#314 [07:58] <Kinghorn2097> I have the dxdiag box. How do I share it with you?
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#316 [07:58] <Kinghorn2097> I did the ubuntu paste thing
#317 [07:58] * GTA3 [GTA3@notlogged] has quit. (Client Quit)
#318 [07:58] <xola> ??> Kinghorn2097 paste
#319 [07:58] <Absol> Kinghorn2097: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#320 [07:59] <Kinghorn2097> http://paste.ubuntu.com/19170252/
#321 [07:59] <Kinghorn2097> is that what you need?
#322 [08:00] <xola> what os were you using before windows 10?
#323 [08:00] <Kinghorn2097> I'm not sure. I think we missed an update or two on this computer
#324 [08:00] <xola> how long ago did you get windows 10?
#325 [08:00] <Kinghorn2097> just a few days ago
#326 [08:01] <xola> do you want to spend money on upgrading to a video card?
#327 [08:01] <Kinghorn2097> hmmmm, how much money?
#328 [08:01] <Kinghorn2097> this is an older computer
#329 [08:01] <xola> old computer there, I wouldn't want to spend over $100 personally
#330 [08:02] <xola> that's including the psu
#331 [08:02] <Kinghorn2097> So, you don't think i can get minecraft to work without upgrading a video card?
#332 [08:03] <xola> you can either upgrade a video card (and likely the psu) or downgrade to older os. I can't be sure minecraft will work on that old computer though
#333 [08:03] <xola> was minecraft working on that computer before getting stuck with windows 10?
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#335 [08:03] <Kinghorn2097> bummer. I have a 7 year old who will be disappointed. Yes, it worked before the update.
#336 [08:04] <xola> then I'd downgrade that computer
#337 [08:04] * xxfanstxx [xxfanstxx@notlogged] has joined #minecrafthelp
#338 [08:04] <xola> you should buy a new computer with a video card a.s.a.p. still
#339 [08:04] * Alberto [Alberto@notlogged] has joined #minecrafthelp
#340 [08:04] <xola> ??> Kinghorn2097 win/downgrade
#341 [08:04] <Absol> Kinghorn2097: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#343 [08:05] <xola> also, to avoid windows 10, get never10
#344 [08:05] <Kinghorn2097> sounds like a more simple fix. I'll ask the hubby. We don't use this computer for a lot of stuff anymore. Thanks for the downgrade link!!
#345 [08:05] <xola> https://www.grc.com/never10.htm
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#347 [08:05] <xola> prevent another "upgrade"
#348 [08:06] <xola> a new computer will make everything work better
#349 [08:06] <Kinghorn2097> I'm sure that's true!
#350 [08:06] <xola> downgrading will not after 30 days on win10
#351 [08:06] <xola> will not work after*
#352 [08:07] <Kinghorn2097> then I need to do it soon, thanks so much for your advice. i really appreciate it!
#353 [08:07] <xola> also
#354 [08:07] <xola> first get a freebie https://mojang.com/2015/07/get-minecraft-windows-10-edition-beta-for-free/
#355 [08:08] <xola> once it's on your microsoft account, it will stay there for when you do get a new pc with windows 10
#356 [08:08] <Kinghorn2097> ok, I'll check that out. You have been super helpful!
#357 [08:08] <xola> it's basically the pocket edition, not as good as the pc version.
#358 [08:08] <Kinghorn2097> is that what he has on his ipad?
#359 [08:09] <xola> yeah
#360 [08:11] <Kinghorn2097> ok, we'll discuss our options. I would have never figured this out on my own. thanks again!
#361 [08:12] <xola> integrated graphics is never good, in case you go looking for a new laptop/computer
#362 [08:14] <Kinghorn2097> good to know. I'm definitely not a computer, techy person. My husband knows more about this stuff.
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#386 [08:52] <elpaio> minecrat is crashing
#387 [08:53] * Dracotech is now known as techno156
#388 [08:53] * Guest20019 is now known as linuxdaemon
#389 [08:53] <elpaio> what i have to do?
#390 [08:54] <elpaio> yesterday happened the same as today
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#392 [08:54] <elpaio> somebody can answer me please! :)
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#397 [08:56] <elpaio> `plokijuhygtrfdews
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#399 [08:57] <OzziGamer> caraca mano
#400 [08:58] <OzziGamer> dfgf8t7r8ytguf
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#409 [09:16] <kataka> i cant chat in minecraft on servers nor in my worlds alone, it says cannot send chat message
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#413 [09:25] <Andrio> I wonder why they wrote that rather than 'Chat is disabled'.
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#419 [09:34] <powline17> Bonjour
#420 [09:34] <MajGenRelativity> hello powline17
#421 [09:34] <powline17> I'm sorry for my english but i'm french... I don't find a solution for my problem
#422 [09:35] <powline17> When I want to use Minecraft, i have a crash report
#423 [09:36] <MajGenRelativity> Ok, can you put that crash report in a pastebin and then post the link to the pastebin here please?
#424 [09:36] <powline17> Okay
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#430 [09:39] <CM> Hi
#431 [09:39] <KaatvS> i had issues with minecraft after an update, i have to update my graphics but i says it cant update
#432 [09:40] <CM> Am I at the right place for questions regarding Minecraft VR for Oculus Gear VR?
#433 [09:41] <CM> Seems there's a lot of issues surrounding the Oculus store payment.. Was wondering if there's another way to purchase that version elsewhere
#434 [09:42] <CM> So far I haven't found that option though...
#435 [09:43] <CM> Wow, dead silence... Okay, guess not then :/ t.v., bye
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#438 [09:44] <Ewoud> http://paste.ubuntu.com/19179146/
#439 [09:44] <Ewoud> can someone look at that i don't understand it
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#442 [09:49] <Zez> My game crashes everytime I try to load a server or singleplayer game. The Crash notes read, "Failed to write core dumps. Mini Dumps are not enabled by default on client versions of windows"
#443 [09:50] * xola [xola@notlogged] has quit. (Ping timeout: 186 seconds)
#444 [09:50] <Andrio> ??> KaatvS win/DXDiag
#445 [09:50] <Absol> KaatvS: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#446 [09:51] <Andrio> ??> Zed launcher/crash-log
#447 [09:51] <Absol> Zed: We need to see your crash log, which appears after a crash.
#448 [09:51] <Absol> Zed: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#449 [09:51] * MajGenRelativity [MajGenRelativity@notlogged] has quit. (Ping timeout: 190 seconds)
#450 [09:51] <Zed> Zez ^
#451 [09:52] <Zez> Ok im going to switch to my PC brb i was looking around for help on my phone
#452 [09:52] <Andrio> Oh, hi Zed.
#453 [09:52] <Andrio> mm
#454 [09:52] * jev_is_awesome [jev_is_awesome@notlogged] has joined #minecrafthelp
#455 [09:52] <Zed> *waves*
#456 [09:52] <jev_is_awesome> hi
#457 [09:53] * xola [xola@notlogged] has joined #minecrafthelp
#458 [09:54] <jev_is_awesome> i need help with fixing my DxDiag so i can play minecraft ive recently downloaded windows 10 then i undownloaded (slowed computer down alot) and i cant get on minecraft now so i was wondering if anyone can help? http://paste.ubuntu.com/19179814/
#459 [09:54] <powline17> MajGenRelativity : http://paste.ubuntu.com/19179452/
#460 [09:55] * seronja123 [seronja123@notlogged] has joined #minecrafthelp
#461 [09:56] <seronja123> I NEED HELP java.null
#462 [09:56] * Zez [Zez@notlogged] has quit. (Ping timeout: 195 seconds)
#463 [09:56] <seronja123> java.nullpointerexception
#464 [09:57] <seronja123> how do i fix it ???
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#467 [09:58] <Torstein93> my game crashed when I tried to log in
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#469 [09:59] <Zez> I Have my Crash Report Copied where should I Post it?
#470 [09:59] <Torstein93> It says: Pixel format not accelerated
#471 [10:00] * KaatvS [KaatvS@notlogged] has quit. (Quit: Web client closed)
#472 [10:00] <Torstein93> When I tried to fix by use of the help page it said I should copy this file and give you this file:
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#475 [10:00] <Torstein93> http://paste.ubuntu.com/19180190/
#476 [10:01] <Torstein93> Can someone help me
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#479 [10:03] <Zez> My game crashes every time I load up a Server or Save. The Crash Report reads "Failed to write core dump. Minidumps are not enabled by default on client versions of Windows."
#480 [10:04] <Torstein93> There are no available updates on the DirectX diagnostics tool
#481 [10:04] <Andrio> jev_is_awesome, install the Catalyst software suite from http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2032.
#482 [10:05] <Andrio> ??> powline17 win/DXDiag
#483 [10:05] <Absol> powline17: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#484 [10:05] <Andrio> ??> Torstein93 win/update
#485 [10:05] <Absol> Torstein93: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
#486 [10:05] <Andrio> ??> Zez launcher/crash-log
#487 [10:05] <Absol> Zez: We need to see your crash log, which appears after a crash.
#488 [10:05] <Absol> Zez: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#490 [10:08] <Torstein93> http://paste.ubuntu.com/19181127/
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#492 [10:09] <Zez> Yes I knew to patse it but I didnt know where, BUT I FOUND A FIX! I recommend turning VBOs And VSync On or Off. Opposite of what they were! IT WORKED
#493 [10:09] <Andrio> Mm
#494 [10:09] <Andrio> That's a fairly common one
#495 [10:10] <Zez> Thanks for the help but i figured it out
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#500 [10:12] <Andrio> No problem.
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#504 [10:15] <bbearblue> I recently re-purchased Minecraft on a different computer, so I could play on my Mac instead of my desktop. I tried downloading it and it said i have to update amy mac to 10.8, but mine can only update as far as 10.7.5. bbearblue Is there a way I can still get Minecraft on this Mac?
#505 [10:16] * LoganBT2 [LoganBT2@notlogged] has joined #minecrafthelp
#506 [10:17] <Andrio> Do you have Java installed?
#507 [10:17] <LoganBT2> hello! i am experiencing a realms issue. i logged off of my realms just now, and my realm just wasn't there anymore. it was replaced by the "Want to get a Realm?" green text. what happened? my realm is paid off monthly.
#508 [10:17] * chapuzas777 [chapuzas777@notlogged] has joined #minecrafthelp
#509 [10:17] <Andrio> Hm... LoganBT2, that's the Pocket Edition, right?
#510 [10:17] <bbearblue> Yes, I installed Java yesterday.
#511 [10:18] <LoganBT2> no, i am using the computer version. 1.10.2
#512 [10:18] <LoganBT2> no, i am using the computer version. 1.10.2
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#514 [10:18] <Andrio> Oh
#515 [10:18] <Andrio> bbearblue, try this one: http://launcher.mojang.com/download/Minecraft_legacy.dmg
#516 [10:18] <Andrio> LoganBT2, does your account still show your Realm as active?
#517 [10:18] <Andrio> at https://account.mojang.com/me
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#520 [10:19] <LoganBT2> does now, my realm re appeared. are realms in maintenace or something?
#521 [10:20] <Andrio> .mcstatus
#522 [10:20] <ExtremeBot> [Website: 3Online][Login: 3Online][Session: 3Online][Realms: 3Online][Skins: 3Online][2PSA: '5Source code of this website is now available on GitHub']
#523 [10:20] <Andrio> I don't believe so.
#524 [10:20] <Andrio> Did you log out of your Mojang account since you were on your Realm?
#525 [10:20] <LoganBT2> nope.
#526 [10:21] <Andrio> Try closing Minecraft, logging out of the launcher and back in.
#527 [10:21] <LoganBT2> like i said, it re appeared. nothing i did, it just re appeared. when it was gone, i tried that and nothing happened.
#528 [10:21] <Andrio> mm
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#533 [10:23] <bbearblue> Thank you so much Andrio, It's working now! :)
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#543 [10:32] <Njiek> hey I got a problem because i cant exchange my emails of my both accounts do u know how to fix that?
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#549 [10:44] <PineappleShaker_> I have bought Mincraft 2 minutes ago and after I have paid I downloaded the game. but now I can only play the demo!
#550 [10:45] <PineappleShaker_> help me out plzz
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#552 [10:46] <PineappleShaker_> I have bought Mincraft 2 minutes ago and after I have paid I downloaded the game. but now I can only play the demo! Help me out plzz
#553 [10:49] <testing> Does anyone know if there is a limit to the number of people who can login from one NAT'd IP?
#554 [10:49] <PineappleShaker_> noo
#555 [10:49] <PineappleShaker_> I have bought Mincraft 2 minutes ago and after I have paid I downloaded the game. but now I can only play the demo! Help me out plzz
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#568 [10:59] <TheSlimeBender> Hey my minecraft wont open cause it says this:
#569 [10:59] <TheSlimeBender> ---- Minecraft Crash Report ---- // On the bright side, I bought you a teddy bear! Time: 7/12/16 8:55 AM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:24
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#571 [11:00] <TheSlimeBender> Heres my stuff
#572 [11:00] <TheSlimeBender> http://paste.ubuntu.com/19185146/
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#581 [11:04] <DaKilla> Can someone help me? When i load minecraft i get a dialog saying "'We are sorry, but there seems to be an error while trying to render aspects of the game'
#582 [11:04] <milo2775> fix my minecraft plz
#583 [11:05] <DaKilla> Here it is my dxdiag " http://paste.ubuntu.com/19185136/ "
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#586 [11:07] <DaKilla> Hello...is there anybody in there please?
#587 [11:07] <DaKilla> -Pink Floyd
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#591 [11:10] <DaKilla> Ok i think you might be with a lot of work so i'll w8
#592 [11:10] * Xx_Hello_xX [Xx_Hello_xX@notlogged] has joined #minecrafthelp
#593 [11:11] <Xx_Hello_xX> Then I try to update my Minecarft it' just say Unable to update the Minecraft Native Launch
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#596 [11:14] <DaKilla> Seriously? nobody?
#597 [11:14] <jai_lad> I have just bought minecraft for my sons PC with a redeemable vouchers and it is not downloading i keep getting ti is corrupted message, any ideas it is his birthday saturday and wanted this
#598 [11:15] <jai_lad> i have deisntalled and reinstalled multiple times
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#601 [11:17] <van3363> http://paste.ubuntu.com/19186710/
#602 [11:17] <DaKilla> i am starting to think there isn't anyone here
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#605 [11:18] <van3363> sorry im slow im from slovakia im translate
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#608 [11:20] <van3363> http://paste.ubuntu.com/19186710/ please help
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#612 [11:20] <hellfire1333> i need help
#613 [11:20] <Branislav> me too
#614 [11:20] <hellfire1333> :D
#615 [11:20] <DaKilla> anyonee in heeeereee? i need helpuuuu
#616 [11:21] <van3363> branislav are from slovak ?
#617 [11:21] <Branislav> no
#618 [11:21] <van3363> czech ?
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#621 [11:21] <Branislav> From serbia any one?
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#623 [11:22] <van3363> This is nothing to support
#624 [11:22] <Branislav> ?
#625 [11:22] <DaKilla> help
#626 [11:22] <DaKilla> help
#627 [11:22] <DaKilla> helphelp
#628 [11:22] <DaKilla> help
#629 [11:22] <DaKilla> help
#630 [11:22] * Absol kicked DaKilla from #minecrafthelp (Reason: aKilla :Stop spamming)
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#636 [11:22] <DaKilla> Oh so supporting nothing
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#638 [11:22] <DaKilla> but for spam i'm insta kicked
#639 [11:22] <DaKilla> lel
#640 [11:23] <DaKilla> this isn't support
#641 [11:23] <DaKilla> but yes make people waste time~
#642 [11:23] * A_D is now known as A_D|AFK
#643 [11:24] <jrabe> ??> DaKilla info/volunteer
#644 [11:24] <Absol> DaKilla: The people in this channel offering assistance have no affiliation with Mojang, and are volunteering their time.
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#647 [11:24] <CRAZIEFAMILY199> Well I downloaded the wrong forge for Minecraft which is the 1.61. The forge that I need is 1.10.2 that's the latest piz help
#648 [11:25] <CRAZIEFAMILY199> Not letting me update
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#651 [11:27] <DaKilla> Do i need to prostitute myself to have help?
#652 [11:27] <DaKilla> this support is almost worst than Valve
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#655 [11:28] <jrabe> So leave?
#656 [11:28] <jrabe> We're volunteers here, we don't get paid. We have no obligation to help you with that attitude.
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#659 [11:30] <DaKilla> jrabe you were asking for help and you aren't here on support lel
#660 [11:30] * CRAZIEFAMILY199 [CRAZIEFAMILY199@notlogged] has joined #minecrafthelp
#661 [11:30] <jrabe> Not really, I'm a volunteer
#662 [11:30] <DaKilla> Okok
#663 [11:31] <jrabe> I'd help you but I'm pretty busy right now. I'm sure if you wait a while somebody will be around.
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#665 [11:33] <Alexandre> Launcher minecraft says that my email and password is wrong
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#673 [11:40] <powline17> @Absol : http://paste.ubuntu.com/19188709/ it is my Dxdiag ( sorry for my english, i'm french )
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#676 [11:44] <Guru_> im getting some wierd error, my minecraft wont start
#677 [11:46] <Guru_> hello ?
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#680 [11:49] <Nathan_> Hello Espercorn
#681 [11:49] <Nathan_> Oh huhm hello everyone my giftcard code doesnt work
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#686 [12:05] <rahulrocks> i need help. my game is showing crash report. what should i do?
#687 [12:06] <rahulrocks> i am a new gamer.
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#694 [12:13] <Bader_Isa> hello
#695 [12:14] <Bader_Isa> I got a question
#696 [12:14] <Bader_Isa> I got a question
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#707 [12:24] <mieltje> +error i got this error http://paste.ubuntu.com/19192474/
#708 [12:25] <xola> not an error, but looking anyway
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#710 [12:26] <xola> so I am guessing you have not been able to play minecraft on that computer with windows 10
#711 [12:27] <xola> has it worked before getting windows 10?
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#713 [12:31] <xola> \??> mieltje win/downgrade
#714 [12:31] <xola> ??> mieltje win/downgrade
#715 [12:31] <Absol> mieltje: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#721 [12:34] <mieltje> no i cant play with windows 10
#722 [12:34] <mieltje> i dont wanna downgrade
#723 [12:34] <xola> this is the closest I see to you http://support.lenovo.com/us/en/products/Laptops-and-netbooks/Lenovo-B-Series-laptops/Lenovo-B570e-Notebook/4760/476026G?linkTrack=Homepage%253ABody_Search%2BProducts&beta=false
#724 [12:35] <mieltje> what is it
#725 [12:35] <xola> I can't find 476026G on lenovo
#726 [12:35] <mieltje> i hava a b570e
#727 [12:35] <xola> you need to find your computer on lenovo
#728 [12:35] <mieltje> its that one
#729 [12:36] <xola> ok, so I DID find the right page
#730 [12:36] <mieltje> juup
#731 [12:36] <xola> ??> mieltje win/downgrade
#732 [12:36] <Absol> mieltje: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#733 [12:36] <xola> maybe call lenovo and see if they will support windows 10
#734 [12:36] <rahulrocks> hi. i have windows 7 pc yet shows crash. what should i do?
#735 [12:36] <xola> or you could buy a new computer
#736 [12:37] <mieltje> is the only way downgrade?
#737 [12:37] <rahulrocks> hey.
#738 [12:37] <mieltje> dont have the money :)
#739 [12:37] <xola> you can't get video drivers on windows 10 right now
#740 [12:37] <xola> mieltje https://mojang.com/2015/07/get-minecraft-windows-10-edition-beta-for-free/
#741 [12:37] <mieltje> and other people?
#742 [12:37] <mieltje> why can they play it
#743 [12:37] <rahulrocks> pls talk to me too.
#744 [12:37] <xola> get your windows 10 minecraft on your microsoft account before you downgrade
#745 [12:38] <xola> ??> rahulrocks paste
#746 [12:38] <Absol> rahulrocks: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#747 [12:39] <xola> mieltje, your computer needs an older OS that lenovo has drivers for, if you want to play minecraft on that computer
#748 [12:39] * Zyferus [Zyferus@notlogged] has quit. (Read error: Connection reset by peer)
#749 [12:39] <mieltje> okay
#750 [12:39] <mieltje> and are they gonna make drivers for it?
#751 [12:39] <xola> the windows 10 version is like the pocket editions, btw
#752 [12:39] <xola> I doubt it, you can call lenovo
#753 [12:40] <mieltje> so most minecraft players are on windows 7or8
#754 [12:40] <xola> how long since you put windows 10 on there?
#755 [12:40] <mieltje> a long time but i just quitet playing minecraft and want to play it again
#756 [12:40] <xola> I don't know how many, if they have a computer with drivers then they can play it on there
#757 [12:40] <xola> the downgrade only works within 30 days
#758 [12:41] <mieltje> no i can downgrage on the lenovo site
#759 [12:41] <xola> otherwise you can use a restore disc or maybe a backup image. hope you have one of those
#760 [12:41] <mieltje> i gonna ask lenovo
#761 [12:41] <mieltje> what do i exactly ask for?
#762 [12:41] <xola> ok. get your freebie https://mojang.com/2015/07/get-minecraft-windows-10-edition-beta-for-free/
#763 [12:42] <xola> they will probably try to sell you a new computer
#764 [12:42] <xola> I see they have drivers all the way back to XP
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#766 [12:42] <mieltje> yeah if they wauld give it to me ist would be great
#767 [12:42] <xola> I don't think they will ever support windows 10 on that old laptop
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#769 [12:43] <mieltje> its not that old
#770 [12:43] <mieltje> okey it is :)
#771 [12:44] <xola> laptops don't have an option to add in a video card. so you should downgrade the OS or buy a new laptop or desktop pc
#772 [12:44] <mieltje> i think i buy desktop maybe
#773 [12:44] <mieltje> thank you for al the info
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#775 [12:46] <xola> rahulrocks, can you get your crash log into the paste ubuntu?
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#778 [12:49] <BLOB_> i NEED help because i bought the full version of mc and when i log in it is just the Demo.
#779 [12:50] <xola> ??> BLOB_ account/bug/demo
#780 [12:50] <Absol> BLOB_: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
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#783 [12:50] <xola> ??> BLOB_ account/bug/demo
#784 [12:50] <Absol> BLOB_: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#785 [12:50] <BLOB_> i am the real blob
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#787 [12:51] <BLOB_> thank you <Absol>
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#796 [13:08] <Njiek> FUCKFUCK
#797 [13:08] <Absol> Njiek: Please keep it civil
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#799 [13:09] <KingJ> Hello
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#801 [13:09] <KingJ> My name is Kingjakescha
#802 [13:09] <KingJ> my minecraft isnt working
#803 [13:09] <KingJ> I recently installed windows 10
#804 [13:10] <xola> ok
#805 [13:10] <xola> ??> KingJ win/dxdiag
#806 [13:10] <Absol> KingJ: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#807 [13:10] <KingJ> someone told me I should go back to windows 7 so my game would work
#808 [13:10] <xola> ok
#809 [13:10] <KingJ> because my drivers are updated
#810 [13:10] <KingJ> but it isnt working
#811 [13:10] <xola> are you still using windwos 10?
#812 [13:10] <KingJ> yes
#813 [13:11] <xola> that sounds like the problem.
#814 [13:11] <xola> ??> KingJ win/dxdiag
#815 [13:11] <Absol> KingJ: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#816 [13:11] <KingJ> Do you know how to downgrade to windows 7?
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#819 [13:11] <xola> ??> KingJ win/downgrade
#820 [13:11] <Absol> KingJ: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#821 [13:11] <xola> this is still free https://mojang.com/2015/07/get-minecraft-windows-10-edition-beta-for-free/
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#823 [13:12] <KingJ> Yeah but the thing is that the option that lets me downgrade to my previous windows isn't there
#824 [13:12] <xola> has it been over 30 days?
#825 [13:13] <KingJ> yes
#826 [13:13] <xola> do you have a restore disc or did you make a system backup?
#827 [13:13] <KingJ> nope...
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#829 [13:14] <xola> you should have.
#830 [13:14] <xola> you can contact the manufacturer
#831 [13:14] <KingJ> Toshiba?
#832 [13:14] <KingJ> And tell them I wont to downgrade?
#833 [13:14] <xola> I don't know who, you didn't show a dxdiag
#834 [13:15] <KingJ> how do I do that?
#835 [13:15] <xola> http://support.toshiba.com/contact
#836 [13:16] <xola> this could have saved you this headache you're currently facing https://www.grc.com/never10.htm
#837 [13:19] <KingJ> yeah...
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#840 [13:20] <KingJ> so I have to talk to the guys from Toshiba and tell them what's happening?
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#842 [13:21] <Tartfury> so im pretty sure my account was stolen.....
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#848 [13:27] <JJB> High I need help my kid love minecraft. I know nothing. We are changing iPads. I can't get his worlds to transfer over. Can anyone help.
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#853 [13:43] <junior> minecraft
#854 [13:43] <junior> minecraft 1.6.61
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#857 [13:46] <xola> JJB check %appdata%\.minecraft\saves
#858 [13:46] <xola> junior, I don't know what your issue is
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#865 [13:50] <tuskgames> tuskgames
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#867 [13:51] <xola> ??> tuskgames ask
#868 [13:51] <Absol> tuskgames: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#869 [13:51] <Absol> tuskgames: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
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#879 [14:03] * erikdraptor_YT [erikdraptor_YT@notlogged] has joined #minecrafthelp
#880 [14:04] <erikdraptor_YT> help me
#881 [14:05] <xola> ??> erikdraptor_YT ask
#882 [14:05] <Absol> erikdraptor_YT: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#883 [14:05] <Absol> erikdraptor_YT: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#884 [14:06] <erikdraptor_YT> how low the open GL suitable for use minecraft
#885 [14:07] <xola> ??> erikdraptor_YT win/dxdiag
#886 [14:07] <Absol> erikdraptor_YT: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#889 [14:09] <KingCzech> Hello? Anybody there?
#890 [14:09] <xola> ??> KingCzech ask
#891 [14:09] <Absol> KingCzech: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#892 [14:09] <Absol> KingCzech: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#893 [14:10] <KingCzech> I have a Question! If i buy the online Mincraft Code for PC/MAC, where can i activate the Code? Couldnt find it on the Site, just download or buy it with Creditcard ect.
#894 [14:10] <xola> don't buy a code
#895 [14:10] <KingCzech> Why?
#896 [14:11] <xola> ??> KingCzech account/payment/scam
#897 [14:11] <Absol> KingCzech: If you bought a gift code from anywhere but mojang.com or Amazon, it is quite likely a scam. Mojang does not give out discounts for purchasing gift codes so there is absolutely no profit to be made. Additionally, it is against the Minecraft EULA for accounts to be resold; buying accounts online means that you risk your account being terminated.
#898 [14:11] <Absol> KingCzech: DO NOT purchase Minecraft from any sites other than minecraft.net, mojang.com or Amazon. Mojang is NOT responsible for payments not made directly to Mojang. See http://is.gd/Xxfrwj for more information.
#899 [14:11] <KingCzech> A Scam from Amazon too??
#900 [14:11] <xola> DO NOT purchase Minecraft from any sites other than minecraft.net, mojang.com or Amazon.
#901 [14:11] <xola> Amzon is ok
#902 [14:11] <xola> Amazon
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#904 [14:12] <xola> You can redeem the code on mojang.com, or minecraft.net
#905 [14:13] <xola> ??> KingCzech account/redeem
#906 [14:13] <Absol> KingCzech: To redeem a gift code, go to https://account.mojang.com/redeem and enter the code. Enjoy!
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#908 [14:14] <KingCzech> Moment i try it
#909 [14:16] <KingCzech> It worked!!!! THANK YOU VERY MUCH! Amazing this fast help
#910 [14:16] <KingCzech> <3
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#913 [14:19] * Absol kicked Fallen from #minecrafthelp (Reason: allen :Learn to read: Use the form you know about to talk to Mojang (#631))
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#915 [14:21] <erikdraptor_YT> takes in the ass
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#917 [14:22] <erikdraptor_YT> lç
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#919 [14:22] <xola> ??> erikdraptor_YT rules/3
#920 [14:22] <Absol> erikdraptor_YT: http://j.mp/mch-rules Rule 3: Keep it civil - this is not an action movie. Excessive use of memes or in-jokes is forbidden.
#921 [14:22] <dazzler1612> minecraft keeps crashing when on realms. java script error. Tried reinstalling java and minecraft. can anyone help please?
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#923 [14:23] <xola> we don't help with that here, someone may but you should check here http://www.minecraftforum.net/search?search=realms
#924 [14:23] <xola> ??> dazzler1612 win/dxdiag
#925 [14:23] <Absol> dazzler1612: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#927 [14:26] <xola> I use the java that is in the minecraft .MSI installer. I don't know what you have or if it can be the cause of the problem
#928 [14:29] <dazzler1612> Absol http://paste.ubuntu.com/19203748/
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#930 [14:30] <xola> can you play minecraft on that thing?
#931 [14:31] <Untitled07> I NEED HELP
#932 [14:31] <xola> ??> Untitled07 ask
#933 [14:31] <Absol> Untitled07: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#934 [14:31] <Absol> Untitled07: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
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#936 [14:32] <dazzler1612> <Absol> http://paste.ubuntu.com/19203748/
#937 [14:32] <xola> dazzler1612 check this http://www.systemrequirementslab.com/cyri/requirements/minecraft-realms/12670
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#939 [14:34] <Untitled07> I cant start minecraft, everytime I press play it brings up a error message saying that there is a lack of updated graphics drivers.
#940 [14:34] <xola> ??> Untitled07 win/dxdiag
#941 [14:34] <Absol> Untitled07: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#942 [14:34] <Untitled07> Ive followed everything on how to update it, but ive had no luck.
#943 [14:37] <dazzler1612> <xola> looks like struggling with Ram 2GB which is min and thats all I have
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#947 [14:38] <xola> ??> Untitled07 win/dxdiag
#948 [14:38] <Absol> Untitled07: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#949 [14:39] <xola> dazzler1612, can you play minecraft at all?
#950 [14:40] <Untitled07> I did the ubuntu pastebin thing, what do I do now?
#951 [14:40] <dazzler1612> single player-yes. realms or multiplayer-no
#952 [14:40] <dazzler1612> <xola> single player-yes. realms or multiplayer-no
#953 [14:41] <urielsalis> dazzler1612, you dont need to include the <> :P
#954 [14:41] <urielsalis> dazzler1612, also one moment, looking up your driver
#955 [14:42] <urielsalis> dazzler1612, download and install https://downloadcenter.intel.com/download/25977/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-33-?product=81501
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#957 [14:44] <Untitled07> Should I post the link to my Ubuntu paste
#958 [14:44] <urielsalis> Untitled07, yes
#959 [14:44] <xola> yes
#960 [14:44] <Untitled07> http://paste.ubuntu.com/19203825/
#961 [14:44] <urielsalis> Untitled07, there are no drivers for your graphics card for Windows 10, downgrade to Windows 7 or get a new graphics card(if you have a desktop pc) or play in another pc
#962 [14:44] <urielsalis> Untitled07, To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#963 [14:45] <xola> Untitled07, freebie before you donwgrade https://mojang.com/2015/07/get-minecraft-windows-10-edition-beta-for-free/
#964 [14:46] <Hernani54> Hey Guys, I have a error when trying to log into my account minecraft whenever I try to log appears "Sorry , but we Could Not connect to our servers" and a few more things will be that you could help me?
#965 [14:46] <urielsalis> Hernani54, what antivirus you have
#966 [14:47] <Hernani54> Avast
#967 [14:47] <dazzler1612> urielsalis virus program recommends this download is unsafe. will try and update graphics drivers and hope that helps
#968 [14:47] <urielsalis> Hernani54, uninstall it and install it again
#969 [14:48] <Hernani54> Minecraft or antivirus?
#970 [14:48] <urielsalis> dazzler1612, a antivirus shouldnt detect a driver like unsafe, its a bad one if it does
#971 [14:48] <Hernani54> ?
#972 [14:49] <urielsalis> Hernani54, antivirusx
#973 [14:50] <Hernani54> Ok , I will try
#974 [14:52] <Hernani54> It did not work , I'm already with this problem for some time
#975 [14:53] <Hernani54> I had seen a video on youtube that helped me most with this update launcher minecraft can no longer
#976 [14:54] <Hernani54> uriel?
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#978 [14:57] <Hernani54> Anybody here?
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#981 [15:00] <Hernani54> '-'
#982 [15:00] <Hernani54> uriel is here yet ?
#983 [15:01] <xola> did you uninstall your antivirus?
#984 [15:02] <Hernani54> yes
#985 [15:04] <Hernani54> xola installed it and it worked deactivated could log more and now I have to stay off it all the time ?
#986 [15:04] <xola> I would have left it uninstalled
#987 [15:04] <xola> did you not try minecraft before installing the antivirus again?
#988 [15:05] <Hernani54> When he asked uriel ?
#989 [15:06] <Hernani54> I have to shut down my computer now more feel very grateful for your help ^^
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#1001 [15:11] <FallenMagus01> Hi. I bought mincraft about a week ago and it continually crashes sometimes freezing, other times witha problem in the Java SE binary. I have reinstalled the game, updated compatability, and updated java fully. what should I do?
#1002 [15:12] <xola> turn down video settings?
#1003 [15:13] <FallenMagus01> tried that, doesnt help
#1004 [15:13] <xola> VBOs should be off and render distance down to 12 or less maybe and don't use fancy settings. turn off what you can. leave mipmap alone
#1005 [15:13] <xola> ok
#1006 [15:13] <xola> let's look at your dxdiag report\
#1007 [15:13] <xola> you don't need to update java fully
#1008 [15:13] <xola> I use the .MSI installer which includes the right java
#1009 [15:14] <xola> ??> FallenMagus01 win/dxdiag
#1010 [15:14] <Absol> FallenMagus01: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1011 [15:14] <FallenMagus01> Awesome thank you. is that all I need to do?
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#1013 [15:17] <xola> paste your link
#1014 [15:17] <xola> ??> FallenMagus01 paste
#1015 [15:17] <Absol> FallenMagus01: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1016 [15:18] <UltimateCodex> Hello, my name is Codex and I have a problem with my Minecraft. I am German so please don't wonder about my bad english. My problem: When I add a server, an error comes and write that: java.lang.NullPointerException : group. Can anyone help me to fix this problem? :/
#1017 [15:19] <xola> antivirus?
#1018 [15:19] <UltimateCodex> AntiVirus?
#1019 [15:19] <UltimateCodex> AntiVirus?
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#1023 [15:21] <KvPCP2000> Hey
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#1025 [15:23] <KvPCP2000> I have some problems with Minecraft. It isnt able to start because of thegraphics drivers.
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#1027 [15:25] <FallenMagus01> here is my URL: http://paste.ubuntu.com/19208889/
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#1035 [15:39] <kubesko> Hi... I do something and it writting this: Your Minecraft account has already been migrated to a Mojang account.. now I dont have purchased MC and I want it back
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#1037 [15:40] <kubesko> plz help... Your Minecraft account has already been migrated to a Mojang account. I want it back to minecraft account
#1038 [15:41] <G57Steve> there are spots in the worlds that once I look at/walk into the game crashes and know once i try to open a world it crashes automaticly.
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#1041 [15:43] <Kitalla> So somehow someone logs into my account every month to change my username and I keep changing passwords in my email and mojang account. How is this happening?! I just want my old username back...
#1042 [15:43] <kubesko> Your Minecraft account has already been migrated to a Mojang account. I want it back
#1043 [15:43] <kubesko> Your Minecraft account has already been migrated to a Mojang account.
#1044 [15:43] * MICHELE [MICHELE@notlogged] has joined #minecrafthelp
#1045 [15:44] <kubesko> I want help.. Your Minecraft account has already been migrated to a Mojang account. I want back my minecraft account
#1046 [15:44] <kubesko> I want help.. Your Minecraft account has already been migrated to a Mojang account. I want back my minecraft account
#1047 [15:44] <kubesko> I want help.. Your Minecraft account has already been migrated to a Mojang account. I want back my minecraft account
#1048 [15:44] <kubesko> I want help.. Your Minecraft account has already been migrated to a Mojang account. I want back my minecraft account
#1049 [15:44] * Absol kicked kubesko from #minecrafthelp (Reason: ubesko :Stop spamming)
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#1052 [15:44] <MICHELE>
#1053 [15:44] <kubesko_> I want help.. Your Minecraft account has already been migrated to a Mojang account. I want back my minecraft account
#1054 [15:45] <MICHELE>
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#1058 [15:49] <xola> ?? ask/accounts
#1059 [15:49] <Absol> ask/accounts: Account or payment issues cannot be resolved by the helpers in this channel, you may contact Mojang directly to resolve this issue by following the instructions at: http://is.gd/mc_acct
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#1066 [16:10] <chubbs> i need help with minecraft
#1067 [16:10] <josejunior> hola buenas e intentado abrir el minecraft pero me da un error de driver e intentado actualizar los drives pero no se si funciono lo una informacion que tengo es esta [#MineCraftHelp] Welcome to the Minecraft Help channel. Just say what you need help with. Be as specific as possible. DO NOT JUST SAY "I NEED HELP". If nobody answers you, be patient and wait, somebody will be around.
#1068 [16:11] * kirby|gone is now known as mrkirby153
#1069 [16:11] <chubbs> i need minecraft help in english
#1070 [16:12] <chubbs> help with split screen on PS3 HDMI cable HDTV
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#1090 [16:49] <Joshua> hello
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#1092 [16:52] <Guest42126> Whenever I launch my minecraft I get this error http://prntscr.com/bs53bl
#1093 [16:52] <Guest42126> that link is a screenshot
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#1097 [17:03] <bgsteiner> Guest42126: please provide a full copy of the crash report by pasting it into http://paste.ubuntu.com and provide a link here
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#1103 [17:29] <Freaknik122> hey
#1104 [17:29] <xXAnjoDaMorte_Xx> I'm with an error, java.lang.nullpointerexception: groupe. HELP!!!
#1105 [17:29] <Freaknik122> my minecraft game will not work
#1106 [17:30] <Freaknik122> everytime i log in and wait a few seconds after joining a server my game crashes
#1107 [17:30] * dawsonkid09 [dawsonkid09@notlogged] has joined #minecrafthelp
#1108 [17:31] <xXAnjoDaMorte_Xx> help my!!!
#1109 [17:31] <dawsonkid09> SE binary error keeps popping up everytime i try to access minecraft
#1110 [17:32] <FallenMagus01> Hi! I was on here before and I got a paste URL for minecraft. The problem is that the game crashes about 30 seconds after launching the game. I have updated java, updated compatability, and reinstalled the game, all to no avail what should I do next... I have a URL for a system check as well, use it however you need. Thank you!
#1111 [17:32] <FallenMagus01> Here is the URL: http://paste.ubuntu.com/19208889/
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#1115 [17:33] <Freaknik122> at fl$1.run(SourceFile:13) ~[1.10.2.jar:?] at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source) ~[?:1.8.0_91] at java.util.concurrent.FutureTask.run(Unknown Source) ~[?:1.8.0_91] at h.a(SourceFile:45) ~[1.10.2.jar:?] ... 3 more [16:32:32] [Client thread/FATAL]: Error executing task java.util.concurrent.ExecutionException: java.lang.NullPointerException at java.util.concurrent.FutureTask.report(Unknown Source) ~[?:1.8.0_91] a
#1116 [17:33] <Freaknik122> that is what i keeps on telling me
#1117 [17:34] <Anna> ??> Freaknik122 paste
#1118 [17:34] <Absol> Freaknik122: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1119 [17:34] <xXAnjoDaMorte_Xx> I'm with an error, java.lang.nullpointerexception: group. HELP!!!
#1120 [17:35] <Freaknik122> same thing xXAnjoDaMorte_Xx
#1121 [17:36] <Freaknik122> i did Absol
#1122 [17:36] <xXAnjoDaMorte_Xx> HELP!!
#1123 [17:37] <Freaknik122> i already did paste this has been happening for the last past 3 months i just want to play again finally
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#1126 [17:40] <Freaknik122> can someone just please talk to me about how to fix this problem
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#1133 [17:58] <FallenMagus01> has anyone read/is working on my problem time stamp 15:31?
#1134 [18:00] <Anna> Freaknik122: you need to show us the ubuntu link here
#1135 [18:01] <Freaknik122> oh
#1136 [18:01] <Anna> FallenMagus01: try download and install this: https://downloadcenter.intel.com/download/25978/Intel-Graphics-Driver-for-Windows-7-8-1-15-36-
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#1138 [18:03] <Freaknik122> http://paste.ubuntu.com/19221691/
#1139 [18:04] <Freaknik122> someone please help me i just want to play or figure out what happened to my game
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#1145 [18:06] <FallenMagus01> Awesome thank you for your help!
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#1148 [18:07] <NightChen> can somebody help when i run my minecraft it crashed and it shown this ------------------ System Information ------------------ Time of this report: 7/13/2016, 06:50:54 Machine name: HPPC Operating System: Windows 10 家用版 64-bit (10.0, Build 10586) (10586.th2_release_sec.160223-1728) Language: Chinese (Traditional) (Regional Setting: Chinese (Traditional)) System Manufacturer: Hewlet
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#1150 [18:08] <dabbindoge> Hey my user changed please help me
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#1152 [18:11] <Pepe> I forgot my username
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#1158 [18:15] <Gabo312> Hi, i have the "Java.lang.NullPointerExceptionGroup" problem in mc 1.8. What can i do?
#1159 [18:16] <bgsteiner> Gabo312: please copy a full crash report and paste it to http://paste.ubuntu.com and provide a link here
#1160 [18:17] <Gabo312> thnks a lot
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#1162 [18:19] <Gabo312> http://paste.ubuntu.com/19222880/
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#1164 [18:20] <bgsteiner> I need teh full log from teh console jot just what you pasted in chat
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#1167 [18:20] <SLAYERXD> hello when I click a server it says java.lang.NullPointerException: group what do i do?
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#1169 [18:21] <Gabo312> slayer i have the same
#1170 [18:22] <SLAYERXD> what do I do to join the server?
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#1172 [18:22] <Gabo312> idk
#1173 [18:22] <Gabo312> because it says in some servers, not in all
#1174 [18:23] <SLAYERXD> Gabo what servers work that doesnt say java.lang.NullPointerException:group
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#1176 [18:23] <Gabo312> in minecub i never have problems
#1177 [18:23] <SLAYERXD> what is the ip
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#1179 [18:24] <Gabo312> sorry, in pixelcub
#1180 [18:24] <bgsteiner> does this error happen on any server you join
#1181 [18:24] <SLAYERXD> yes
#1182 [18:24] <SLAYERXD> cosmicpvp.com and treasurewars.net
#1183 [18:24] <Gabo312> mc.pixelcub.net:25565
#1184 [18:25] <Gabo312> mycraft
#1185 [18:25] <Gabo312> server.mycraft.es
#1186 [18:25] <bgsteiner> looks like you may need to update your java version or have multiple version s installed
#1187 [18:25] <bgsteiner> I am assuming you both are on windows
#1188 [18:25] <SLAYERXD> I am on mac OS X
#1189 [18:25] <Gabo312> i am on windows :v
#1190 [18:26] <bgsteiner> SLAYERXD: try updating your current version of java and see if that helps the issue
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#1192 [18:26] <SLAYERXD> how?
#1193 [18:27] <ItsBecca> Hi, I have Minecraft for months on pc and all of a sudden I get this message Java(TM) platform se binary has stopped working.
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#1195 [18:27] <Gabo312> bye bye
#1196 [18:27] <bgsteiner> Slayer first tell me what version you are on
#1197 [18:27] <SLAYERXD> bgsteiner how do I update it?
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#1199 [18:28] <SLAYERXD> I am on 1.8.8
#1200 [18:28] <bgsteiner> you can find it by going to system preferences and clicking java
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#1202 [18:28] <bgsteiner> Then in the java management window click about
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#1204 [18:29] <SLAYERXD> where is that in?
#1205 [18:29] <bgsteiner> Open system preferences
#1206 [18:29] <bgsteiner> and click on java
#1207 [18:29] <SLAYERXD> I dont see a java icon
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#1209 [18:30] <bgsteiner> ok then you are on the default version that comes with osx
#1210 [18:30] <SLAYERXD> so what do I do?
#1211 [18:30] <ItsBec> Hi I have Minecraft on Pc and all of a sudden It started to crash and I get this message, Java (TM) Platform SE Binary has stopped working
#1212 [18:30] <bgsteiner> What you need to do is download the latest versino of java from https://java.com/en/download/
#1213 [18:31] <bgsteiner> Install it then try joining the server
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#1216 [18:31] <SLAYERXD> are you sure it will work?
#1217 [18:32] <bgsteiner> It should if your problem is the same that others have been having with minecraft 1.8
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#1219 [18:32] <Becx> Hi I have Minecraft on Pc and all of a sudden It started to crash and I get this message, Java (TM) Platform SE Binary has stopped working
#1220 [18:32] <bgsteiner> Becx: please provide a full copy of the crash report by copying and pasting it to http://paste.ubuntu.com and provide a link to it here
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#1222 [18:34] <SLAYERXD> it didnt work
#1223 [18:34] <bgsteiner> you may need to restart you computer first
#1224 [18:35] <bgsteiner> go to system preferences and see if the java icon is there
#1225 [18:35] <SLAYERXD> it is there
#1226 [18:35] <Becx> I will get it for you :)
#1227 [18:35] <SLAYERXD> i see the java icon
#1228 [18:35] <bgsteiner> can you verify the version that is installed
#1229 [18:36] <Becx> [09:33:59] [Client thread/INFO]: Setting user: XMISSIX
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#1231 [18:36] <SLAYERXD> how do I check the version
#1232 [18:36] <Becx> [09:33:59] [Client thread/INFO]: Setting user: XMISSIX
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#1234 [18:37] <bgsteiner> open up the java settings from system preferences and click the about button on the window that opens
#1235 [18:38] <SLAYERXD> ok
#1236 [18:38] <SLAYERXD> then what?
#1237 [18:38] <bgsteiner> it shoudl show what version you are on in the box
#1238 [18:38] <bgsteiner> something like version # u ##
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#1241 [18:39] <Becx> http://paste.ubuntu.com/19224303/
#1242 [18:39] <SLAYERXD> it says version 8 update 91
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#1245 [18:40] <andrew_> hello?
#1246 [18:40] <bgsteiner> ok try creating a new profile in the launcher sometimes files can get messed up. Once logged in under the new profile try joining the server
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#1248 [18:40] <bgsteiner> I would reccoment restarting your computer first
#1249 [18:40] <SLAYERXD> ok bye!
#1250 [18:41] <SLAYERXD> thanks alot
#1251 [18:41] <andrew_> i need help
#1252 [18:41] <bgsteiner> ??> andrew_ ask
#1253 [18:41] <Absol> andrew_: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1254 [18:41] <Absol> andrew_: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1255 [18:41] <andrew_> i have a problem for minecraft 1.7.2
#1256 [18:41] <Becx> http://paste.ubuntu.com/19224303/ here is the link for my crash report :)
#1257 [18:43] <rose> whenever i click on the minecraft app and push play it always crashes, i dont know how to fix it, what should i do?
#1258 [18:43] <bgsteiner> Becx: that doesnt appear to be the crash report there are no errors in what you linked
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#1260 [18:43] <bgsteiner> rose: please provide a full log by copying it to http://paste.ubuntu.com
#1261 [18:43] <andrew_> i have a problem for minecraft 1.7.2 ,is the sensitivity moves slowly to the left and right wing wrong
#1262 [18:43] <Becx> Oh, but I still get the Java message
#1263 [18:44] <bgsteiner> andrew_: check you client setting you may need to adjust your mouse sensativity settings
#1264 [18:44] <andrew_> i check
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#1267 [18:44] <andrew_> I only happens in that version
#1268 [18:45] <andrew_> only happens in that version
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#1270 [18:45] <SLAYERXD> what do I do after I restart my mac OS X
#1271 [18:46] <rose> this is the crash report when i logged in today ---- Minecraft Crash Report ---- // Don't do that. Time: 7/12/16 4:29 PM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Displ
#1272 [18:46] <bgsteiner> try joining the server and see if its still acting up
#1273 [18:47] <bgsteiner> rose: follow the instruction here http://hopper.minecraft.net/help/pixel-format-not-accelerated/
#1274 [18:47] <rose> ok
#1275 [18:47] <Becx> I still get the "Java(TM) Platform SE Binary has stopped working message though
#1276 [18:47] <bgsteiner> If you have issues post a copy of the dxdiag output to http://paste.ubuntu.com and get back to us
#1277 [18:47] <SLAYERXD> it didnt work
#1278 [18:47] <bgsteiner> Becx: I need a full copy of that message
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#1280 [18:47] <bgsteiner> Everything in that window
#1281 [18:48] <SLAYERXD> it still says java.lang.NullPointerException: group
#1282 [18:48] <bgsteiner> ok SLAYERXD try creating a new profile in the launcher and see if you can join the server from that. You will need to know the ip of the server to re add it to the new profile
#1283 [18:48] <SLAYERXD> ok
#1284 [18:49] <rose> here is the dxdiag ------------------ System Information ------------------ Time of this report: 7/12/2016, 16:30:17 Machine name: FUJITSU-NB Operating System: Windows 10 Home 64-bit (10.0, Build 10586) (10586.th2_release_sec.160527-1834) Language: English (Regional Setting: English) System Manufacturer: FUJITSU System Model: LifeBook A1130 BIOS: Version 1.18
#1285 [18:49] <xola> that erros indicates antivirus or firewall is blocking you
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#1287 [18:50] <rose> ok thank you guys so much
#1288 [18:50] <rose> ok thank you guys so much
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#1290 [18:50] <Becx> It says "A problem cause the program to stop working correctly. Windows will close the program and notify you if a solution is available.
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#1294 [18:51] <bgsteiner> rose: please paste a full copy to http://paste.ubuntu.com as I asked before
#1295 [18:51] <Becx> I have a different crash report now
#1296 [18:51] <andrew_> I'm waiting
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#1298 [18:53] <bgsteiner> andrew_: please be patient this is irc things go slowly here as we are all volunteers
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#1300 [18:53] <SLAYERXD> it didnt work bgsteiner
#1301 [18:53] <bgsteiner> Becx: what version of java are you running
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#1303 [18:53] <bgsteiner> SLAYERXD: are you still getting the same error
#1304 [18:54] <SLAYERXD> yeah
#1305 [18:54] <bgsteiner> andrew_: try pressing F8 while you are in game
#1306 [18:54] <bgsteiner> see if that fixes the problem
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#1308 [18:54] <Becx> I have updated it, Java (32 -bit)
#1309 [18:54] <Bakayy> My minecraft account was compromised and I dont know how to get it back
#1310 [18:55] <andrew_> ok
#1311 [18:55] <Becx> Java 8 Update 91
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#1314 [18:56] <bgsteiner> ??> Bakayy account/hacked
#1315 [18:56] <Absol> Bakayy: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#1316 [18:56] <Absol> Bakayy: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#1317 [18:56] <Bakayy> I dont have my transaction id
#1318 [18:57] <bgsteiner> ??> Bakayy account/trans-id
#1319 [18:57] <Absol> Bakayy: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
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#1321 [18:58] <bgsteiner> andrew_: did that work?
#1322 [18:58] <Bakayy> I didnt buy the account myself, I was given a code by an old friend
#1323 [18:58] <bgsteiner> a gift code?
#1324 [18:58] <Bakayy> Yeah
#1325 [18:58] <bgsteiner> Then your transaction id is the gift code
#1326 [18:58] <Becx> I have Java 8 Update 91
#1327 [18:58] <Bakayy> But it was an old friend and he isnt a friend anymore.
#1328 [18:58] <Bakayy> and I didnt save the code
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#1330 [18:59] <bgsteiner> You will need the code there is no other way to recover your account
#1331 [18:59] <Bakayy> Ugh
#1332 [18:59] <bgsteiner> The transaction id/code is your only form of verifacation you ownt he account
#1333 [18:59] <Bakayy> not even my security questions
#1334 [18:59] <Bakayy> I never got an email saying my email was changed
#1335 [18:59] <Bakayy> so I am very confused.
#1336 [19:00] <bgsteiner> if you still have access to the account you can change the password
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#1339 [19:00] <Bakayy> I have my email and password login, but it isnt working.
#1340 [19:00] <Bakayy> But my other account works.
#1341 [19:00] <bgsteiner> ??> Bakayy account/reset-password
#1342 [19:00] <Absol> Bakayy: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#1343 [19:00] <Absol> Bakayy: If you use Minecraft.net accounts (you use your username to log in), the account now must be migrated first.
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#1345 [19:00] <andrew_> still continues
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#1348 [19:01] <Bakayy> Ive tried that bgsteiner it never sends me an email.
#1349 [19:01] <Becx> bgsteiner, this is the new crash report I have gotten
#1350 [19:01] <bgsteiner> Bakayy: and you check your junk/spam for the email
#1351 [19:01] <Becx> http://paste.ubuntu.com/19225972/
#1352 [19:02] <Bakayy> Nothing.
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#1354 [19:02] <bgsteiner> Becx: what version of minecraft are you running
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#1356 [19:03] <bgsteiner> Bakayy: If you don;t get the emails you will have to contact mojang and to do that you will need the gift code
#1357 [19:03] <bgsteiner> there is no other way
#1358 [19:03] <Bakayy> well gg then
#1359 [19:03] <Bakayy> There goes my 100$ rank on Mineplex.
#1360 [19:03] <Becx> I have 1.10.2
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#1362 [19:06] <bgsteiner> when is this error occuring Becx
#1363 [19:06] <andrew_> still remains the problem
#1364 [19:07] <Becx> When I spawn into my singleplayer world
#1365 [19:07] <Bakayy> Wouldnt I get an email if my accounts email was changed?
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#1367 [19:08] <bgsteiner> Becx: when are you getting the problem?
#1368 [19:10] <Becx> I few seconds after I spawn into my world, I get the Java message and it closes the game
#1369 [19:12] <bgsteiner> Have you tried other worlds and servers
#1370 [19:13] <Becx> No because I think it'll do the same thing
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#1374 [19:14] <Becx> Yeah I just checked it and it did that same thing
#1375 [19:14] <bgsteiner> an other works AND servers
#1376 [19:15] <Becx> Yeah I just checked to see if it works, but I just got the same message
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#1378 [19:15] <bgsteiner> Try creating a new profile in the launcher and start up a new world under that profile
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#1380 [19:16] <Guest32073> Whenever I try to play the game it gives me a crash report and I clicked on fix the problem. I followed all of the instructions however my computer is not allowing a new graphics driver.http://paste.ubuntu.com/19226753/
#1381 [19:16] <Bakayy> I see, someone used the Transaction ID to hijack my account.
#1382 [19:16] <Bakayy> How did they get it?
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#1385 [19:17] <bgsteiner> Bakayy: they would have had to know the Gift code you used to get the game
#1386 [19:17] <Bakayy> I know, so is there no way I can get it back because they used the code?
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#1388 [19:18] <bgsteiner> you would need the code as stated before its the only way to recover an account
#1389 [19:18] <Bakayy> Yeah, but I dont have it.
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#1391 [19:19] <bgsteiner> We cant help you we are not mojang if you dont have the required information to contact mojang there is nothing further we can help you with
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#1394 [19:19] <person> blaaarrrrgghh
#1395 [19:19] <person> blaaarrrrgghh
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#1397 [19:20] <bgsteiner> ?? ask/accounts
#1398 [19:20] <Absol> ask/accounts: Account or payment issues cannot be resolved by the helpers in this channel, you may contact Mojang directly to resolve this issue by following the instructions at: http://is.gd/mc_acct
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#1400 [19:20] <bgsteiner> ^^ for everyone
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#1406 [19:21] <BLAHHAHAHA> who hwere know why it keep range
#1407 [19:22] <xola> ??> BLAHHAHAHA ask
#1408 [19:22] <Absol> BLAHHAHAHA: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1409 [19:22] <Absol> BLAHHAHAHA: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1410 [19:22] <BLAHHAHAHA> are you guys like on here all day everyday
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#1412 [19:22] <xola> no
#1413 [19:22] <Becx> I just made a new profile and got a totally different crashreport, Here it is http://paste.ubuntu.com/19227440/
#1414 [19:22] <BLAHHAHAHA> okay so my question is
#1415 [19:23] <Guest12153> When I tried to play the game, it game me a crash report. I clicked on fix the problem and followed all steps to update the graphics driver but it will not work with my computer. Is there anyway that I can fix this? http://paste.ubuntu.com/19226753/
#1416 [19:23] <BLAHHAHAHA> eho
#1417 [19:23] <xola> Becx, I'd roll back to the version of java that comes with the minecraft installer .MSI file
#1418 [19:23] <xola> Becx, I'd roll back to the version of java that comes with the minecraft installer .MSI file
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#1421 [19:24] <Becx> How do I do that?
#1422 [19:25] <Becx> xola
#1423 [19:25] <xola> hold on, getting the link
#1424 [19:25] <Becx> Okay thanks
#1425 [19:25] <xola> https://launcher.mojang.com/download/MinecraftInstaller.msi
#1426 [19:25] <xola> use that installer
#1427 [19:26] <xola> not sure if you need to uninstall java and/or minecraft though
#1428 [19:26] <Becx> Okay
#1429 [19:26] <xola> Guest12153, looking for your video driver
#1430 [19:27] <bgsteiner> xola: unsupported past 2012 it looks like
#1431 [19:27] <Guest12153> okay
#1432 [19:27] <Becx> I've already uninstalled both Minecraft and Java and reinstalled them
#1433 [19:27] <xola> is it?
#1434 [19:27] <xola> Becx, did you try using the msi installer now?
#1435 [19:27] <Becx> Yeah I've used it before to try fix it
#1436 [19:28] <bgsteiner> Becx: can you give us some system specs such as cpu/gpu
#1437 [19:28] <bgsteiner> or the product id if its a laptop or prebuilt computer
#1438 [19:29] <Becx> Oh, well it was working perfectly before, then I stopped playing for a while and it started crashing
#1439 [19:30] <xola> I wonder if this would work to help diagnose compatibility http://www.systemrequirementslab.com/cyri/requirements/minecraft/11356
#1440 [19:30] <xola> Becx, after installing with the msi, your crash report should say a different java
#1441 [19:30] <Guest12153> di you find it xola
#1442 [19:30] <Guest12153> did
#1443 [19:31] <xola> my connection keeps timing out
#1444 [19:31] <xola> http://www.intel.com/content/www/us/en/support/graphics-drivers/graphics-drivers-for-intel-g41-express-chipset.html
#1445 [19:31] <bgsteiner> Guest12153: there hasnt been a graphics driver update since 2010
#1446 [19:31] <xola> bgsteiner, is it not here? http://www.intel.com/content/www/us/en/support/graphics-drivers/graphics-drivers-for-intel-g41-express-chipset.html
#1447 [19:32] <Becx> Okay Im reinstalling it now
#1448 [19:32] <bgsteiner> xola: im trying to look up teh specs it may not support the minimum for minecraft
#1449 [19:33] <Becx> Okay its reinstalled
#1450 [19:34] <bgsteiner> Yeah outdated
#1451 [19:34] <xola> Graphics Media Accelerator Driver,
#1452 [19:34] <xola> https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-?product=81517
#1453 [19:35] <xola> Windows 7, 32-bit*
#1454 [19:35] <bgsteiner> Guest12153: Your computer's graphics specs does not support the minimum specifacation required to run newer versions of minecraft
#1455 [19:35] <xola> where did you look bgsteiner ?
#1456 [19:35] <bgsteiner> https://downloadmirror.intel.com/17250/eng/DG41RQ_TechProdSpec.pdf
#1457 [19:35] <bgsteiner> Only supports OPENGL 2.0
#1458 [19:36] <xola> this looks like it would have it https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-?product=81517
#1459 [19:36] <bgsteiner> please see the minimum requirements to run minecraft https://help.mojang.com/customer/en/portal/articles/325948-minecraft-system-requirements
#1460 [19:36] <bgsteiner> xola: its not a driver issue
#1461 [19:37] <bgsteiner> offically minecraft only supports opengl 2.1 and above soon to be 3.0 and above
#1462 [19:37] <bgsteiner> according teh the technical specifacation that system only supports opengl 2.0
#1463 [19:37] <xola> ok, thanks
#1464 [19:38] <Becx> I tried playing it again, but i got the same java message
#1465 [19:39] <bgsteiner> Becx: how much ram do you have allocated to minecraft?
#1466 [19:39] <bgsteiner> you can check in the launcher profile settings
#1467 [19:41] <Becx> Where abouts is it?
#1468 [19:42] <Becx> I clicked my username and got Profile Editor
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#1472 [19:43] <bgsteiner> there should be something called memory
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#1474 [19:45] <Becx> No memory thing there
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#1479 [19:47] <Becx> It has "Profile info", "Version Selection" and "Java Settings (Advanced)
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#1481 [19:49] <bgsteiner> java settings
#1482 [19:50] <urielsalis> bgsteiner, minimum is OpenGL 3.1 now
#1483 [19:50] <Becx> Under that is to check "Excutable" and "JVM Arguments"
#1484 [19:51] <bgsteiner> still says 2.1 ont he website wasnt sure
#1485 [19:51] <Becx> "Executable"
#1486 [19:51] <bgsteiner> JVM arguments
#1487 [19:51] <urielsalis> bgsteiner, that is a driver issue
#1488 [19:51] <urielsalis> bgsteiner, or vbo
#1489 [19:51] <urielsalis> Becx, What is VBO set to in graphics options?
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#1491 [19:52] <urielsalis> bgsteiner, http://paste.ubuntu.com/19227440/ igxicdXX.dll are driver issues(or VBO as its now ON by default and they dont support it)
#1492 [19:52] <Becx> wheres the graphics options?
#1493 [19:52] <urielsalis> Becx, Main menu, options
#1494 [19:52] <urielsalis> Becx, might be called video settings
#1495 [19:53] <Becx> Its set on Fancy
#1496 [19:54] <urielsalis> Becx, VBO, you have to scroll down
#1497 [19:54] <Becx> Oh its "on"
#1498 [19:54] <urielsalis> Becx, set it to Off and try to play
#1499 [19:55] <Becx> Okay
#1500 [19:56] <Becx> Oh thanks, its working now but Its very laggy and the world is very slow at loading
#1501 [19:57] <xola> turn down more settings
#1502 [19:57] <xola> don't use fancy
#1503 [19:57] <xola> turn off clouds, shadows, anything
#1504 [19:57] <xola> render distance less than 12
#1505 [19:59] <xola> graphics fast, particles minimal
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#1507 [20:00] <Becx> Okay i had another question. how do I make the game menu bigger and inventory bigger?
#1508 [20:01] <Becx> because they have shrunk since the last time i had played
#1509 [20:01] <Lara_Killer> hey guys i want to know ho wi can play with my friend that is not on the same network or wifi or building. We really want to play together and we don't wont to pay anything
#1510 [20:02] <Lara_Killer> how i*
#1511 [20:04] <Becx> hello?
#1512 [20:06] <xola> gui sizer
#1513 [20:06] <xola> gui scale: large
#1514 [20:06] <Becx> wheres that at?
#1515 [20:06] <xola> video settings
#1516 [20:07] <Becx> My inventory is still tiny though
#1517 [20:08] <xola> oh ok
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#1520 [20:09] <Alpha> If I Have Minecraft For Ps3, Can I Still Get The Vita Version Free?
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#1522 [20:11] <Becx> Oh thats fine, thanks guys for your help :) bye
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#1524 [20:11] <xola> google it
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#1529 [20:14] <Ron> Hi, I have a problem as far as minecraft telling me to update my drivers, but there is no update.
#1530 [20:14] <Ron> Here is the link to the Dxdiag
#1531 [20:14] <Ron> http://paste.ubuntu.com/19230852/
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#1539 [20:48] <KiraGameYT> asdfghjk
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#1549 [21:13] <djheadcheck> when i open minecraft and press play, it gives me a crash report.
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#1551 [21:14] <Blizward> I could use some help my minecraft keeps giving me the error "lack of updated graphics drivers" but when i tried to update the drivers it said that the best driver software is already installed.
#1552 [21:17] * MistaEpic [MistaEpic@notlogged] has joined #minecrafthelp
#1553 [21:17] <MistaEpic> hola mis amigos
#1554 [21:18] <MistaEpic> yo quiero ustedes ayudame por favor
#1555 [21:19] <MistaEpic> I've tried updating my graphics drives and stuff, but I still get the stupid crash that tells me to update them. I looked and got the DxDiag file for anyone who needs it: http://paste.ubuntu.com/19236072/
#1556 [21:19] <MistaEpic> Running Windows 10
#1557 [21:20] <mattym> ??> MistaEpic win/reinst
#1558 [21:20] <Absol> MistaEpic: You may need to reinstall the locally installed files that Minecraft puts into place.
#1559 [21:20] <Absol> MistaEpic: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1560 [21:21] <mattym> MistaEpic, Try the instructions from Absol, your drivers seem, up to date enough that you shouldnt get that error
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#1562 [21:23] <MistaEpic> hmm
#1563 [21:23] <MistaEpic> weird
#1564 [21:23] <MistaEpic> will try
#1565 [21:23] <MistaEpic> ty
#1566 [21:25] <djheadcheck> Should i tr the same instructions that Absol gave to MistaEpic? Heres the http://paste.ubuntu.com/19235552/
#1567 [21:28] <MistaEpic> Absol, that seemed to work. Thank you!
#1568 [21:28] <mattym> djheadcheck, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1569 [21:29] <Blizward> I could use some help my minecraft keeps giving me the error "lack of updated graphics drivers" but when i tried to update the drivers it said that the best driver software is already installed this is my dxdiag http://paste.ubuntu.com/19235155/
#1570 [21:30] <mattym> Blizward, One moment
#1571 [21:30] <mattym> Blizward, Download and Install the file from this page http://www.nvidia.com/download/driverResults.aspx/99937/en-us
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#1576 [21:33] <djheadcheck> mattym, thank you for help
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#1578 [21:35] <Jaden> i have 2 charges on my account that i did not make!
#1579 [21:35] <mattym> ??> Jaden account/refund
#1580 [21:35] <Absol> Jaden: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#1581 [21:36] <Jaden> yes
#1582 [21:37] * djheadcheck [djheadcheck@notlogged] has quit. (Ping timeout: 195 seconds)
#1583 [21:37] <Jaden> i also have another question.
#1584 [21:39] <Jaden> Why did Mojang start to enforce there EULA agreement?
#1585 [21:39] <TheMatrix125> Hello I need help, I am new and I have been reading directions for help with something about my driver and how I need to update it.I posted something on ubuntu about my dxdiag report and heres my link to my report http://paste.ubuntu.com/19236925/ if anyone please would find the best driver for me to download and update my driver that would be awesome. Also like I said Im new so im trying to get used to format/platform of thi
#1586 [21:39] <mattym> TheMatrix125, One moment
#1587 [21:39] <TheMatrix125> OK thats mattym
#1588 [21:40] <mattym> TheMatrix125, Download and Install the file from this page https://downloadcenter.intel.com/download/18223/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-exe-?product=81519
#1589 [21:40] <TheMatrix125> Also the computer im using is another one of my computers and im starting to use to try to play minecraft
#1590 [21:41] <TheMatrix125> ok thanks ill try it mattym
#1591 [21:42] <TheMatrix125> mattym,I think i already installed the file while i tried to update my driver earlier
#1592 [21:43] <mattym> TheMatrix125, You sure it was the same, try this one and let me know if it gives you any issues or completes the install without errors
#1593 [21:44] <TheMatrix125> mattym, it looks different so far but it changed my screen resolution
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#1595 [21:44] <mattym> TheMatrix125, Thats normal, it may flicker as well
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#1597 [21:45] <mattym> usually all goes back to normal once its done installing
#1598 [21:45] <TheMatrix125> mattym, im gonna have to restart my computer if i leave and come back in again will join back here again?
#1599 [21:45] <mattym> yes
#1600 [21:45] <TheMatrix125> mattym, thx ill be back shortly
#1601 [21:46] <TheMatrix125> mattym, i also want to point out im a guest so im just using the nickname without a password
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#1603 [21:51] <TheMatrix125> mattym, Im back from the restart im actually not sure what i did i just restarted my computer because thats what the wizard said to do
#1604 [21:51] <mattym> TheMatrix125, Try minecraft again
#1605 [21:51] <TheMatrix125> mattym, have i update my driver already?
#1606 [21:51] <mattym> TheMatrix125, Once the restart is done it should be all set
#1607 [21:52] <TheMatrix125> mattym, thx ill try it and hope it works
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#1610 [21:55] <TheMatrix125> mattym, so far it looks good but it says that it detects an old driver and may prevent me from playing in future as opengl or something
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#1612 [21:55] <mattym> TheMatrix125, Yeah, eventually one day minecraft may have an update that makes it unplayable on your hardware
#1613 [21:56] * Lizzy is now known as Guest89509
#1614 [21:56] <TheMatrix125> mattym, other than that its great thanks for your support and im new to this type of chatting with other people online for help may i ask how you know how to fix this problem
#1615 [21:57] <Guest89509> Can someone help me?
#1616 [21:57] <mattym> Its a common one
#1617 [21:57] <TheMatrix125> mattym, thanks
#1618 [21:57] * James_ [James_@notlogged] has joined #minecrafthelp
#1619 [21:57] <Guest89509> My mc keeps crashing everytime I join a server
#1620 [21:57] <James_> how can i get minecraft beta?
#1621 [21:58] <mattym> ??> Guest89509 launcher/crash-log
#1622 [21:58] <Absol> Guest89509: We need to see your crash log, which appears after a crash.
#1623 [21:58] <James_> on windows 10
#1624 [21:58] <Absol> Guest89509: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1625 [21:58] <mattym> James_, WHat do you mean?
#1626 [21:58] <James_> minecraft beta for windows 19
#1627 [21:58] <James_> 10*
#1628 [21:58] <Guest89509> mattym
#1629 [21:58] <mattym> James_, Do you own Minecraft for PC?
#1630 [21:58] <James_> yep i have
#1631 [21:59] <James_> i wanna try the beta tho
#1632 [21:59] <mattym> James_, Then if you log into account.mojang.com/me you should have the option to redeem it
#1633 [21:59] <James_> ok thanks
#1634 [21:59] <Guest89509> matty
#1635 [21:59] <Guest89509> matty
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#1637 [22:01] <Guest89509> MAATYY
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#1640 [22:02] <Lizzy> Can anyone help?
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#1644 [22:04] <Guest51828> Can anyone give me the link to put my crash report?
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#1650 [22:11] <paigefairy> i have a problem about that my mojang account doesn't say i have minecraft when i do. what should i do?
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#1671 [22:16] <Guest66570> So I'm having this Minecraft fatal bootstrap error when I open up Minecraft. Can someone help me?
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#1682 [22:20] <Guest66570> Please I need help bad
#1683 [22:20] <Andrio> Guest66570, can you copy all of the text you see there using Ctrl+C or an equivalent?
#1684 [22:22] * Guest66570 [Guest66570@notlogged] has quit. (Quit: http://www.kiwiirc.com/ - A hand crafted IRC client)
#1685 [22:22] <Andrio> I guess not.
#1686 [22:23] * Guest66570 [Guest66570@notlogged] has joined #minecrafthelp
#1687 [22:23] <Guest66570> How Andrio?
#1688 [22:23] * ksoftly [ksoftly@notlogged] has joined #minecrafthelp
#1689 [22:23] <Guest66570> U mean from the screen with white words everywhere?
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#1692 [22:24] <Guest66570> Can someone help me with this fatal bootstrap error when I open Minecraft??
#1693 [22:25] <ksoftly> i need help with updating my graphics driver
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#1696 [22:25] <Guest66570> Can someone help?
#1697 [22:25] <MistaEpic> With what
#1698 [22:26] <Guest66570> Fatal bootstrap error when I open minecraft
#1699 [22:26] <Guest66570> I've been having this for a few days
#1700 [22:27] <Guest66570> and I have no idea how to solve it
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#1703 [22:28] <Guest66570> Do u know how to solve it MistaEpic
#1704 [22:28] <Guest66570> Or anyone
#1705 [22:28] <bgsteiner> Guest66570: can you provide a full copy of the crash report/log by copying it to http://paste.ubuntu.com
#1706 [22:29] <Guest66570> ?
#1707 [22:29] <bgsteiner> Then provide a link to it here
#1708 [22:29] <ksoftly> http://paste.ubuntu.com/19240412/ here is the link to my problem
#1709 [22:29] <Guest66570> I need help with this fatal bootstrap error
#1710 [22:30] <Guest66570> On Minecraft when I open it
#1711 [22:30] <bgsteiner> Guest66570: can you provide a full copy of the crash report/log by copying it to http://paste.ubuntu.com
#1712 [22:30] <Guest66570> I don't have trash
#1713 [22:30] <bgsteiner> ksoftly: I assum you had the pixel format error?
#1714 [22:30] * IntenseDerps [IntenseDerps@notlogged] has joined #minecrafthelp
#1715 [22:30] <Guest66570> bg, do u know how to fix the fatal error?
#1716 [22:30] <Guest66570> fatal bootstrap error
#1717 [22:31] <bgsteiner> Guest66570: what antivirus/firewall software do you have
#1718 [22:31] <Guest66570> I'm not sure
#1719 [22:32] <Guest66570> wait, can u give me some examples I forgot what it is
#1720 [22:32] <bgsteiner> avast,avg,eset,avira
#1721 [22:32] <Guest66570> oh, I'm not sure
#1722 [22:32] <bgsteiner> bitdefender,kapersky
#1723 [22:32] <Guest66570> Not sure
#1724 [22:32] <bgsteiner> macafe,mse,orton,zonealarm
#1725 [22:32] <bgsteiner> norton*
#1726 [22:32] <bgsteiner> any of those rign a bell
#1727 [22:32] <Guest66570> I said I'm not sure
#1728 [22:33] <Guest66570> im not sure what I have :(
#1729 [22:33] <bgsteiner> Whay OS are you on
#1730 [22:33] <Guest66570> Mac
#1731 [22:33] <bgsteiner> ok you probably dont have one then
#1732 [22:34] <IntenseDerps> Anyone here free? I have a graphics card problem.
#1733 [22:34] <Guest66570> But do u still know how to fix it baste inner?
#1734 [22:34] <Guest66570> bg*
#1735 [22:35] * disturbeddude [disturbeddude@notlogged] has joined #minecrafthelp
#1736 [22:35] <ksoftly> i just keep getting a message that minecraft has crashed and to update the graphics driver
#1737 [22:35] <Guest66570> Bg?
#1738 [22:35] <bgsteiner> please be patient i have a few things going on
#1739 [22:35] <IntenseDerps> Same here ksoftly
#1740 [22:35] <disturbeddude> i redeemed a code and is not showing up on my mojang account
#1741 [22:35] <disturbeddude> waht do
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#1743 [22:36] <Guest66570> Does any of u know how to solve the fatal bootstrap problem on imac?
#1744 [22:36] <Guest66570> 😭
#1745 [22:36] <IntenseDerps> No idea
#1746 [22:36] <IntenseDerps> Wow, it's so crowded
#1747 [22:36] <bgsteiner> ksoftly: http://ftp.hp.com/pub/softpaq/sp72501-73000/sp72946.exe
#1748 [22:37] <bgsteiner> that is the latest driver for your computers graphics
#1749 [22:37] <ksoftly> awesome! thanks
#1750 [22:37] <IntenseDerps> How about mine?
#1751 [22:37] <bgsteiner> you will want to make sure it is installed. After it installs you will need to restart your computer
#1752 [22:37] <IntenseDerps> I also have a graphics card problem
#1753 [22:37] <IntenseDerps> What is my latest driver?
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#1755 [22:37] <bgsteiner> IntenseDerps: please provide some detil of the error you have is it the pixel format not accelerated?
#1756 [22:38] <IntenseDerps> Yeah
#1757 [22:38] <Andrio> Guest66570, can you copy all of the text you see there using Command+A and Command+C?
#1758 [22:38] * Guest66570 [Guest66570@notlogged] has quit. (Quit: http://www.kiwiirc.com/ - A hand crafted IRC client)
#1759 [22:38] <IntenseDerps> My graphics card is Standard VGA
#1760 [22:38] <bgsteiner> IntenseDerps: provide a copy of the dxdiag output via http://paste.ubuntu.com
#1761 [22:38] <IntenseDerps> Okay
#1762 [22:39] * DJackGaming [DJackGaming@notlogged] has joined #minecrafthelp
#1763 [22:39] <IntenseDerps> The whole thing?
#1764 [22:39] * Guest66570 [Guest66570@notlogged] has joined #minecrafthelp
#1765 [22:39] <bgsteiner> yes paste it into teh website
#1766 [22:40] <Guest66570> So I have to restart my computer
#1767 [22:40] <IntenseDerps> The crash report correct?
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#1770 [22:40] <bgsteiner> Yes
#1771 [22:40] <Andrio> Guest66570, can you copy all of the text you see there using Command+A and Command+C?
#1772 [22:41] * DJackGaming [DJackGaming@notlogged] has quit. (Client Quit)
#1773 [22:41] <Guest66570> ?
#1774 [22:41] <PrettyKittttty> how do I change my name? I forgot the link to the website to change it
#1775 [22:41] <Andrio> Guest66570, in the Minecraft launcher.
#1776 [22:41] <Guest66570> i don't think so
#1777 [22:41] <Andrio> why's that?
#1778 [22:41] <IntenseDerps> http://paste.ubuntu.com/19241695/
#1779 [22:41] <Andrio> PrettyKittttty: https://account.mojang.com/me
#1780 [22:41] <JoJo> I haven't played in almost a year and a half, if not a bit longer. I think it was 1.5 when I played last. Is there a current modloader/mod management program? Also, is optifine still going on?
#1781 [22:41] <Guest66570> Its a fatal bootstrap error
#1782 [22:41] <PrettyKittttty> thanks
#1783 [22:42] <bgsteiner> JoJo: MultiMC is a good start for making your own packs
#1784 [22:42] <Andrio> Guest66570, ok... there should still be a log.
#1785 [22:42] <JoJo> Thank you BG.
#1786 [22:42] <bgsteiner> Others for prebuilt packs are Tekkit,ATLauncher,and FTB/Curse Launcher
#1787 [22:42] <Guest66570> U mean log in?
#1788 [22:42] <IntenseDerps> So, what about my crash report?
#1789 [22:42] <Andrio> Guest66570, no
#1790 [22:42] <bgsteiner> IntenseDerps: looking into it
#1791 [22:42] <Andrio> Log: a record of events.
#1792 [22:43] <IntenseDerps> k
#1793 [22:43] * JoJo [JoJo@notlogged] has quit. (Client Quit)
#1794 [22:43] <Guest66570> No, I have a white screen with these coded words that showed up before that
#1795 [22:43] <Andrio> Guest66570, yeah, that's the log.
#1796 [22:43] <Guest66570> And the fatal error won't let me threw
#1797 [22:43] <Guest66570> oh
#1798 [22:43] <Guest66570> Yea
#1799 [22:43] <Andrio> ??> Guest66570 paste
#1800 [22:43] <Absol> Guest66570: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1801 [22:43] <bgsteiner> IntenseDerps: did you follow the directions at https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&cad=rja&uact=8&ved=0ahUKEwj4s4-Gw-_NAhVX6mMKHaTgDTMQFggeMAA&url=http%3A%2F%2Fhopper.minecraft.net%2Fhelp%2Fpixel-format-not-accelerated%2F&usg=AFQjCNFpa-2Ooa2kLvX3Qp3X7vUjTeb65w&sig2=YNpkq8ELLYWfQR7l4hT1gg
#1802 [22:44] <bgsteiner> hopper.minecraft.net/help/pixel-format-not-accelerated/
#1803 [22:44] <Guest66570> All the words? Andrio
#1804 [22:44] * disturbeddude [disturbeddude@notlogged] has quit. (Ping timeout: 195 seconds)
#1805 [22:44] <Andrio> yes.
#1806 [22:44] <Guest66570> and where do I paste it on?
#1807 [22:45] <IntenseDerps> Yeah I did, I tried to install a new graphics card from control panel and said it wasn't compatible with my windows. (My windows is windows 7)
#1808 [22:45] <Andrio> Where Absol told you to.
#1809 [22:45] <bgsteiner> can you paste a copy of the dxdaig output to http://paste.ubuntu.com
#1810 [22:45] <Guest66570> ok
#1811 [22:45] <bgsteiner> Ill see what i can find from your system specs
#1812 [22:46] <IntenseDerps> I tried upgrading my graphics card, but it said it was already fully updated.
#1813 [22:46] <bgsteiner> IntenseDerps: can you paste a copy of the dxdaig output to http://paste.ubuntu.com
#1814 [22:46] <IntenseDerps> Again?
#1815 [22:46] <IntenseDerps> Or my graphics card?
#1816 [22:46] <bgsteiner> Not the crash report
#1817 [22:46] <IntenseDerps> Which one?
#1818 [22:46] <bgsteiner> ??> IntenseDerps win/dxdiag
#1819 [22:46] <Absol> IntenseDerps: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1820 [22:47] <bgsteiner> paste the putput you get from that
#1821 [22:47] <IntenseDerps> Wait I am confused, where do I get that from?
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#1823 [22:47] <bgsteiner> ??> IntenseDerps win/dxdiag
#1824 [22:47] <IntenseDerps> Where do I get the dxdiag report?
#1825 [22:47] <Absol> IntenseDerps: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1826 [22:48] <IntenseDerps> So I type win/dxdiag in my search bar?
#1827 [22:48] <bgsteiner> follow the instructions Absol gave you
#1828 [22:48] <Guest66570> I can't copy the words
#1829 [22:48] <IntenseDerps> k
#1830 [22:49] <Andrio> Guest66570, does clicking on it and pressing Command+A do anything?
#1831 [22:49] <Guest66570> Wait. So do I put that blue transparent screen over every word and do it?
#1832 [22:50] <Andrio> yeah.
#1833 [22:50] <Andrio> That's what ⌘+A does.
#1834 [22:50] <Guest66570> so I press both of them?
#1835 [22:50] * Porkyle [Porkyle@notlogged] has joined #minecrafthelp
#1836 [22:50] <Andrio> Press A while holding the ⌘ key.
#1837 [22:50] <Guest66570> ok
#1838 [22:51] <Guest66570> will it show anything?
#1839 [22:51] <IntenseDerps> http://paste.ubuntu.com/19242251/
#1840 [22:51] * RyanKnack [RyanKnack@notlogged] has joined #minecrafthelp
#1841 [22:51] <Andrio> It should select all of the text.
#1842 [22:51] * Crystal|AFK [Crystal|AFK@notlogged] has joined #minecrafthelp
#1843 [22:51] * PrettyKittttty [PrettyKittttty@notlogged] has quit. (Quit: Web client closed)
#1844 [22:51] <Guest66570> I mean does it say anything after?
#1845 [22:51] <IntenseDerps> That's my dxdiag report
#1846 [22:51] <Guest66570> ok I think I did it
#1847 [22:51] <Guest66570> the screen went away
#1848 [22:52] <Guest66570> It's not pasting on g
#1849 [22:52] <Guest66570> on the screen?
#1850 [22:53] <Andrio> It should highlight all of the text in the Minecraft launcher... try agaon
#1851 [22:53] <Andrio> again*
#1852 [22:53] <bgsteiner> IntenseDerps: Is you graphics card a Radeon HD 5450
#1853 [22:53] <Guest66570> ok
#1854 [22:53] <IntenseDerps> No, according to control panel it says Standard VGA Graphics Adapter
#1855 [22:54] <IntenseDerps> Does it say Radeon HD 5450?
#1856 [22:54] * ksoftly [ksoftly@notlogged] has quit. (Quit: Web client closed)
#1857 [22:54] <bgsteiner> No I looked up teh hardware ID
#1858 [22:54] <Guest66570> its not working now
#1859 [22:54] <bgsteiner> I was wondering if you know from installing it
#1860 [22:54] <IntenseDerps> Oh
#1861 [22:55] <IntenseDerps> But can Standard VGA run MC?
#1862 [22:55] <Guest66570> so I hold command and cypress a?
#1863 [22:55] <Guest66570> press*
#1864 [22:55] <Andrio> Guest66570, yes.
#1865 [22:55] <Guest66570> its not working now
#1866 [22:55] <bgsteiner> It looks like you dont have the right drivers installed hang on while i look something up
#1867 [22:55] <Andrio> hm
#1868 [22:55] <IntenseDerps> k
#1869 [22:56] <Andrio> Guest66570, did you click on the log text before pressing it?
#1870 [22:56] <IntenseDerps> I really hope I don't need to buy another drivers :C
#1871 [22:56] <Guest66570> What do u mean?
#1872 [22:56] <Andrio> Guest66570, click on the text in the Minecraft launcher, then press ⌘+A
#1873 [22:57] <Andrio> and tell me if that worked.
#1874 [22:57] <urielsalis> if you nod your head yes, but you tell me to go
#1875 [22:57] <Guest66570> does it need to be high listed?
#1876 [22:57] <Andrio> Guest66570, yes.
#1877 [22:57] <Guest66570> ok
#1878 [22:57] <Andrio> IntenseDerps, you don't buy drivers... you buy the physical hardware, which you already have.
#1879 [22:57] <bgsteiner> IntenseDerps: It looks like you just need the correct drivers you gan grab them fom here http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%207%20-%2064
#1880 [22:57] <Guest66570> When it's not highlighted and I do command and a, it hoghlights everything
#1881 [22:57] <bgsteiner> You want the AMD catalyst software suite
#1882 [22:57] <bgsteiner> It is at the bottom
#1883 [22:58] <IntenseDerps> So I can just install drivers from there?
#1884 [22:58] <Andrio> Guest66570, all right, now copy it using ⌘+C
#1885 [22:58] <Andrio> (the launcher window must be active first)
#1886 [22:58] <bgsteiner> Yes this will install the correct drivers and software for your graphics card. After install ing and restarting your computer you should be all set
#1887 [22:58] <Andrio> Guest66570, then go to http://paste.ubuntu.com/, click in the big text box and press ⌘+V
#1888 [22:59] <bgsteiner> IntenseDerps: Just come back on IRC if you have any issues
#1889 [22:59] <IntenseDerps> Thanks! Just one final thing, how can I tell what is the correct drivers to install?
#1890 [22:59] <Guest66570> it clicked paste
#1891 [22:59] <bgsteiner> Your graphics card is a Radeon HD 5450
#1892 [22:59] <bgsteiner> you want the drivers which match that
#1893 [22:59] <Guest66570> Is that ok Andrio?
#1894 [22:59] <IntenseDerps> Okay
#1895 [22:59] <IntenseDerps> Bye
#1896 [22:59] <Guest66570> I clicked paste and it worked
#1897 [23:00] * IntenseDerps [IntenseDerps@notlogged] has quit. (Quit: Web client closed)
#1898 [23:00] <Guest66570> ok now I clicked paste!
#1899 [23:00] <Andrio> Guest66570, all right, now show me the link to the page it took you to.
#1900 [23:01] <Guest66570> It dint took me to anything
#1901 [23:01] <Guest66570> and now my computer Time ran out😐Darn it
#1902 [23:01] <Andrio> Did you fill in your name?
#1903 [23:01] <Andrio> oh
#1904 [23:01] <Guest66570> No.....
#1905 [23:01] <Andrio> ._.
#1906 [23:01] <Andrio> Well, you need to.
#1907 [23:01] <Guest66570> Crap...
#1908 [23:01] <Guest66570> *Smacks head*
#1909 [23:02] <Guest66570> Well, could the problem still be solved.....
#1910 [23:03] <Guest66570> Andrio?
#1911 [23:03] <Andrio> Guest66570, are you on IRC from a phone?
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#1913 [23:03] <Guest66570> No
#1914 [23:03] <Guest66570> wait what's icr
#1915 [23:03] <Guest66570> irc?
#1916 [23:03] <Guest66570> irc?
#1917 [23:03] * semoga [semoga@notlogged] has left #minecrafthelp
#1918 [23:03] <Andrio> This is IRC.
#1919 [23:04] <Guest66570> Oh
#1920 [23:04] <Guest66570> Im on an ipad
#1921 [23:04] <Andrio> mm
#1922 [23:04] <Andrio> Well, come back here when you can get back on that PC.
#1923 [23:05] <Guest66570> It will be TOMOROW
#1924 [23:05] <Guest66570> sorry when I spell it it does caps
#1925 [23:05] <Andrio> Drunk iPad?
#1926 [23:05] <Guest66570> XD
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#1928 [23:05] <Guest66570> Well, will u be on TOMOROW?
#1929 [23:06] <Andrio> Probably.
#1930 [23:06] <Guest66570> Ok
#1931 [23:07] <Guest66570> brb
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#1933 [23:08] * bgsteiner ¯\_(ツ)_/¯
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#1937 [23:14] <Aweomse> My Minecraft keeps crashing and i dont know why can someone help me please
#1938 [23:18] * joshuacarr26 [joshuacarr26@notlogged] has joined #minecrafthelp
#1939 [23:19] <Aweomse> are u the one helping me
#1940 [23:19] * BruteForceMangos [BruteForceMangos@notlogged] has joined #minecrafthelp
#1941 [23:19] <BruteForceMangos> Hey
#1942 [23:20] <BruteForceMangos> Uh, i dont know my minecraft email account because my account got igrated
#1943 [23:20] <BruteForceMangos> it was a gift from my cousin
#1944 [23:20] <BruteForceMangos> so i dont know what to do
#1945 [23:20] <Andrio> ??> Aweomse launcher/crash-log
#1946 [23:20] <Absol> Aweomse: We need to see your crash log, which appears after a crash.
#1947 [23:20] <Absol> Aweomse: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1948 [23:21] <Andrio> BruteForceMangos, did you migrate it?
#1949 [23:21] <BruteForceMangos> it got migrated
#1950 [23:21] <BruteForceMangos> or i need to migrate it
#1951 [23:21] <BruteForceMangos> something like that
#1952 [23:21] * joshuacarr26 [joshuacarr26@notlogged] has quit. (Ping timeout: 195 seconds)
#1953 [23:21] <Andrio> well... which one?
#1954 [23:21] <BruteForceMangos> i think i need to
#1955 [23:22] <BruteForceMangos> but it was a gift from my cousin
#1956 [23:22] <Aweomse> wait now it wont even let me go on i it is stuck at launching
#1957 [23:22] <linuxdaemon> Andrio: it is, or it isn't, one of the two :p
#1958 [23:22] <Andrio> mm
#1959 [23:22] <BruteForceMangos> so i dont know what to do
#1960 [23:22] <Andrio> BruteForceMangos, ask your cousin for help.
#1961 [23:22] <BruteForceMangos> all i know is my username and pass
#1962 [23:23] <BruteForceMangos> okay i guess
#1963 [23:23] <BruteForceMangos> they dont remember it though
#1964 [23:23] <Aweomse> wait now it wont even let me go on i it is stuck at launching
#1965 [23:23] <Andrio> ??> Aweomse launcher/log
#1966 [23:23] <Absol> Aweomse: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1967 [23:23] <Absol> Aweomse: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1968 [23:24] <Andrio> ??> BruteForceMangos account/send-email
#1969 [23:24] <Absol> BruteForceMangos: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1970 [23:24] <Absol> BruteForceMangos: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1971 [23:24] <BruteForceMangos> okay
#1972 [23:24] <BruteForceMangos> thanks for the help guys
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#1978 [23:41] <TheCaptainKitty> I couldn't find out who to contact for migrations issues, I haven't played for a few years and cannot remember my username. If someone could help me find out who I should be contacting for that, it would be pretty great.
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