#MinecraftHelp > 2016-08-23
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#4 [00:37] <tdog5> http://paste.ubuntu.com/23080511/
#5 [00:38] <tdog5> The link i just added is my problem on Minecraft. Have just bought the game and cannot install properly without getting this annoying message.
#6 [00:38] <mattym> tdog5, One moment
#7 [00:38] <tdog5> We've tried updating the driver but Intel updater program says there is no new updates available?
#8 [00:39] <mattym> tdog5, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/18228/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-64-exe-?product=81524
#9 [00:39] <mattym> ??> tdog5 intel/gpu/965
#10 [00:39] <mattym> ??> tdog5 gpu/intel/965
#11 [00:39] <Absol> tdog5: Due to a bug in the latest drivers from Intel, 965GM video cards are unable to play 1.7.4 and future versions of Minecraft using Microsoft Windows. You will need to buy a new video card or computer, or use Linux to play new versions.
#12 [00:39] <Absol> tdog5: For now, you can still play 1.7.2 or older versions of the game. See ?? launcher/change-version
#13 [00:39] <mattym> tdog5, Also read the info from Absol
#14 [00:39] <tdog5> thanks i'll try. think i've already been there though and it told me it was not able to install on this computer?
#15 [00:43] <mattym> tdog5, If thats the case you would need the HP drivers, which would be here http://h20565.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=3375924&swItemId=vc_92374_1&swEnvOid=4059
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#17 [00:45] <chris_welch> it keeps saying update your graphic drivers
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#19 [00:53] <tdog5> http://paste.ubuntu.com/23080511/
#20 [00:53] <tdog5> Hi, I was here before but the computer automatically restarted when i installed the Intel link you provided.
#21 [00:54] <tdog5> I am still having the same issue as the link describes after this recent installation of Intel driver?
#22 [00:54] <mattym> tdog5, Can you try running the game on version 1.7.2 or lower
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#24 [00:55] <tdog5> sorry i don't know what that means.. version 1.7.2?
#25 [00:55] <tdog5> im a father trying to install this game for my kids
#26 [00:56] <mattym> ??> tdog5 launcher/change-version
#27 [00:56] <Absol> tdog5: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#28 [00:56] <mattym> tdog5, Read the info from Absol
#29 [00:56] <mattym> tdog5, In that menu select 1.7.2
#30 [00:56] <tdog5> okay i'll try that.
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#33 [01:04] <AwsomeGaming> Hi
#34 [01:05] <AwsomeGaming> My minecraft has problem
#35 [01:05] <AwsomeGaming> Hey
#36 [01:05] <AwsomeGaming> yectefyeg
#37 [01:05] <AwsomeGaming> tvrgt
#38 [01:05] <AwsomeGaming> gr
#39 [01:05] <AwsomeGaming> vr
#40 [01:05] * Absol kicked AwsomeGaming from #minecrafthelp (Reason: wsomeGaming :Stop spamming)
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#43 [01:36] <Brogan> Hello I need help migrating my account!
#44 [01:36] <Brogan> Can someone help me migrating my account!
#45 [01:37] <Brogan> How to migrate my account?
#46 [01:37] <Brogan> Hello
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#53 [02:09] <lachlan> hey i need some help with getting my account back i havnnt played with it in a about a year and a wanna get it back exept i dont know the password or email
#54 [02:11] <lachlan> but i do know the username you will make my day if u get this account back for me
#55 [02:15] <lachlan> hello?
#56 [02:22] <nighter> lachlan, this channel is only for in-game issues. If you need help with your account, go to https://help.mojang.com/
#57 [02:25] <Chromaryu> Er
#58 [02:26] <Chromaryu> lachlan, What happen when you try to login?
#59 [02:27] <Chromaryu> if you don't know password
#60 [02:27] <Chromaryu> ??> lachlan account/forgot-password
#61 [02:27] <Chromaryu> ??> lachlan account/forgrt-password
#62 [02:27] <Chromaryu> ??> lachlan account/forget-password
#63 [02:27] <Chromaryu> ...
#64 [02:27] <Chromaryu> ??> lachlan account/forget-login
#65 [02:27] * Chromaryu sighs
#65 [02:27] <Chromaryu> ??< indec
#66 [02:27] <Chromaryu> ??< index
#67 [02:28] <nighter> Chromaryu, he'll need to contact Mojang CS if he doesn't know his email.
#68 [02:28] <Chromaryu> ??> lachlan account/reset-password
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#70 [02:28] <Absol> lachlan: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#71 [02:28] <Absol> lachlan: If you use Minecraft.net accounts (you use your username to log in), the account now must be migrated first.
#72 [02:28] <Chromaryu> Surely.
#73 [02:28] <Chromaryu> But he/she said forgot password, So
#74 [02:28] <nighter> "i dont know the password or email"
#75 [02:28] <jasonchua> hi
#76 [02:29] <Chromaryu> tho then need contact.
#77 [02:29] <jasonchua> guys do you know how to login hypixel.net in minecraft
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#79 [02:29] <Chromaryu> jasonchua, in MuntiPlayer.
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#81 [02:30] <Chromaryu> direct connect should be fine
#82 [02:30] <jasonchua> wow thk
#83 [02:31] <jasonchua> but i press it it said java.lang.nullpointer
#84 [02:31] <Chromaryu> jasonchua, What AntiVirus or Firewall program do you use?
#85 [02:32] <jasonchua> donload
#86 [02:32] <jasonchua> chorme
#87 [02:32] <Chromaryu> jasonchua, That's not an answer unless "donload and chorme" is AV program
#88 [02:33] <jasonchua> ohhhhhhhhhhhh
#89 [02:33] <jasonchua> bye guys do you play diep.io
#90 [02:33] <jasonchua> or roblox
#91 [02:33] <Chromaryu> Nope. And this is #minecrafthelp, Only Minecraft tech-support.
#92 [02:34] <jasonchua> yeah i know about minecraft many i just started play another games in yesterday somewone told me in multiplay games
#93 [02:34] <jasonchua> chat
#94 [02:35] <jasonchua> but anyways byee
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#101 [02:56] <lachlan> hello i need some help with my account, i havnt played in like a year and i forgot my email and password the only thing i do know is my uusername you would make my day if you helped me out with this
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#111 [03:16] <lachlan> hello
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#119 [03:52] <Vinterynx> I dont can login five my account
#120 [03:53] <Vinterynx> @Absol i dont can login five my account
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#123 [04:01] <Dintis> Hi i want know how to download the pixelmon mod
#124 [04:02] <Dintis> hell anyone there
#125 [04:02] <Dintis> hello anyone
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#128 [04:12] <dasHintereingang> Hello! I have a problem with my MinecraftLaucher
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#131 [04:48] <Firekiller70> Hi, my Minecraft keeps freezing up at random points. Recent problem. My video settings are pretty much at minimum.
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#134 [04:50] <Adeel> hello so i just got the game
#135 [04:50] <Adeel> and i was exited my crash came up
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#137 [04:50] <Adeel> http://paste.ubuntu.com/23080873/
#138 [04:50] <Adeel> here it is
#139 [04:51] <Firekiller70> So did it randomly just close?
#140 [04:51] <Adeel> yes
#141 [04:51] <Adeel> it was just loading then a crash came up
#142 [04:52] <Firekiller70> Did you have the game open properly or just the login part?
#143 [04:52] <Adeel> i was logged in and pressed play but a few seconds later it crashed
#144 [04:53] <Firekiller70> Hmm, could be an problem with the latest update to minecraft as I'm crashing a lot
#145 [04:53] <Adeel> ok
#146 [04:53] <Adeel> but my money is gone :(
#147 [04:54] <Firekiller70> Just guessing here but you could try running an older version of Minecraft
#148 [04:54] <Adeel> ok thanks
#149 [04:54] <Firekiller70> If you're playing singleplayer it won't really matter that much anyway
#150 [04:54] <Firekiller70> do you need me to point you through the process?
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#153 [04:55] <Firekiller70> yes/no adeel?
#154 [04:56] <Adeel> yes
#155 [04:56] <Adeel> it just crashed again
#156 [04:56] <Firekiller70> ok open the lancher but don't click Play yet
#157 [04:56] <Adeel> ok hold on
#158 [04:56] <Adeel> ok yea
#159 [04:57] <Firekiller70> Bottom left of the laucher window you should see "Profile: Normal"
#160 [04:57] <Firekiller70> with a dropdown for the second part
#161 [04:57] <Adeel> ok.
#162 [04:57] <Firekiller70> Click the button directly below marked "New Profile"
#163 [04:57] <Adeel> ok
#164 [04:58] <Adeel> next
#165 [04:58] <Firekiller70> For convenience maybe name the Profile Name "Old" or similar, it doesn't matter
#166 [04:58] <Adeel> ok
#167 [04:58] <Firekiller70> Under the Version Selection area you should see "Use version: Use Latest Version"
#168 [04:59] <Adeel> yes
#169 [04:59] <Firekiller70> open the dropdown and select, say, "release 1.9.4"
#170 [04:59] <Adeel> yup
#171 [04:59] <Firekiller70> the version changes aren't that substantial so still perfectly playable
#172 [05:00] <Adeel> will it work now?
#173 [05:00] <Firekiller70> now "Save Profile"
#174 [05:00] <Adeel> ye
#175 [05:00] <Adeel> its saved
#176 [05:00] <Firekiller70> Make sure the profile is set to this one, however you named it
#177 [05:00] <Firekiller70> in the bottom left
#178 [05:00] <Adeel> yea
#179 [05:00] <Firekiller70> now you can Play it
#180 [05:01] <Adeel> ok thanks
#181 [05:01] <Firekiller70> fingers crossed it'll run fine
#182 [05:01] <Firekiller70> np
#183 [05:01] <Firekiller70> Another thing to do it to check your Java is up to date
#184 [05:01] <Firekiller70> google "Java"
#185 [05:01] <Adeel> mine is up to date
#186 [05:01] <Firekiller70> cause Minecraft runs on java
#187 [05:01] <Adeel> it just crashed again
#188 [05:02] <Adeel> i think its my graphic card
#189 [05:02] <Firekiller70> sigh, back to the blackboard I think the phrase goes
#190 [05:02] <Firekiller70> what else do you have open if anything?
#191 [05:02] <Adeel> my crash report
#192 [05:02] <Firekiller70> I mean other programmes
#193 [05:02] <Firekiller70> *programs
#194 [05:02] <Adeel> youtube
#195 [05:03] <Adeel> thats it
#196 [05:03] <Firekiller70> and background apps?
#197 [05:03] <Firekiller70> What's your OS?
#198 [05:03] <Adeel> OS?
#199 [05:03] <Firekiller70> operating system e.g. windows mac chromebook etc.
#200 [05:04] <Adeel> windows 10
#201 [05:04] <Firekiller70> Thought it'd be obuntu cause of the pasteboad thing
#202 [05:04] <Firekiller70> *board
#203 [05:04] <Firekiller70> Are other programs/apps crashing?
#204 [05:05] <Adeel> no
#205 [05:05] <Adeel> holf on 15
#206 [05:05] <Adeel> ill be
#207 [05:05] <Adeel> 15 mins
#208 [05:05] <Adeel> hold on
#209 [05:05] <Firekiller70> Have you updated your graphics drivers?
#210 [05:05] <Adeel> no
#211 [05:05] <Adeel> how?
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#227 [05:52] <BrotPilotKilla> I cant login :C
#228 [05:58] <BrotPilotKilla> I cant login!
#229 [05:58] <BrotPilotKilla> I cant login!
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#232 [06:00] <BrotPilotKilla> I cant login I need help pls
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#241 [06:05] <daniel-minecraft> Hi After playing 10-20 minutes in MultiPlayer mode, Minecraft latest version (and also in also 1.9.4) crashes my computer and automatically restarts it.
#242 [06:05] <daniel-minecraft> have strong card and Minecraft works very fast
#243 [06:05] <daniel-minecraft> I have Windows 10, 8 MB
#244 [06:06] <daniel-minecraft> Please advise what to do,
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#249 [06:15] <MBarqMCPE14> i need help my minecraft game dosenot work
#250 [06:17] <MBarqMCPE14> http://paste.ubuntu.com/23081202/
#251 [06:17] <MBarqMCPE14> how
#252 [06:18] <MBarqMCPE14> hallo
#253 [06:18] <MBarqMCPE14> anyone
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#257 [06:18] <MBarqMCPE14> hallo
#258 [06:19] <MBarqMCPE14> i need help plx
#259 [06:19] <Will_> Hi guys, I haven't played minecraft again since the start of this year and I used to be able to shift items from the hotbar into inventory or from chest etx using "shit + left click" but now this doesn't seem to be working? How can I do this?
#260 [06:19] <Absol> Will_: Please keep it civil
#261 [06:20] <MBarqMCPE14> hi
#262 [06:20] <MBarqMCPE14> can u help me plz
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#265 [06:21] <Will_> Hi guys, I haven't played minecraft again since the start of this year and I used to be able to shift items from the hotbar into inventory or from chest etx using "shit + left click" but now this doesn't seem to be working? How can I do this?
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#268 [06:22] <Will_> Hi guys, I haven't played minecraft again since the start of this year and I used to be able to shift items from the hotbar into inventory or from the chest etc using "shit + left click" but now this doesn't seem to be working? How can I do this now?
#269 [06:22] * Absol kicked Will_ from #minecrafthelp (Reason: ill_ :Keep it civilized, you are just a human)
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#271 [06:23] <Will_> I haven't played minecraft in a while and I used to be able to shift items in the hotbar using "shit + left click" but now this doesn't seem to be working? How can I do this now?
#272 [06:23] * Absol kicked Will_ from #minecrafthelp (Reason: ill_ :Keep it civilized, you are just a human)
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#279 [06:43] <andrew_> i cant open the game
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#294 [07:02] <mr_mustafa> http://paste.ubuntu.com/23081356/
#295 [07:02] <minepro4910> kan jag skriva på svenska ????
#296 [07:02] <minepro4910> Hi. I came home yesterday at 24:00 and my password did not work. I thought it was my son who'd been on my computer. He also plays minecraft but it does not seem to be so for now I can not change my password. I really want to get help to get into my account and play again when I build up a realm. Please help me
#297 [07:03] <mr_mustafa> wat is me name and manchufter
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#306 [07:18] <Elsoner> paste.ubuntu.com/23081374/
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#309 [07:21] <minecraft209> Iv got a quick question, if anyone can answer it for me?
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#314 [07:30] <minecraft209> hey guys, when you donwload a mod, do u have to extract it and then put in into the mods folder, or just put the downloaded .zip file into the mod folder?
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#317 [07:32] <minecraft209> hey guys, when you donwload a mod, do u have to extract it and then put in into the mods folder, or just put the downloaded .zip file into the mod folder?
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#319 [07:32] <minecraft209> i always forget
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#324 [07:36] <Harry> Hi
#325 [07:38] <Harry> I used to have a minecraft acount under the email of harryoclegg@yahoo.co.uk but that email got hacked and now i cant recover my password. My username was Epicbuild97 and my new email is harrisonoclegg@yahoo.co.uk
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#329 [07:41] <Andrio> ??> Harry account/send-email
#330 [07:41] <Absol> Harry: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#331 [07:41] <Absol> Harry: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#334 [07:44] <Harry> I think i might just buy a new acount
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#337 [07:45] <Andrio> uh
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#352 [08:15] <WaveDomi> Hey, Sorry for my English because I am from Austria. My problem is that I can no longer start Minecraft therefore my graphics card is not accepted what I guess ... here's a Copy! http://paste.ubuntu.com/23081596/
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#359 [08:23] <WaveDomi> Hey, Sorry for my English because I am from Austria. My problem is that I can no longer start Minecraft therefore my graphics card is not accepted what I guess ... here's a Copy! http://paste.ubuntu.com/23081596/
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#361 [08:26] <crazyturtle1> We have bought a redeem code in order to use it for the Minecraft. Unfortunately, we have used two or three different email addresses in the registration. Could you please help us to activate again the redeem code? Your website says that this code has already been used. Thank you in advnce.
#362 [08:28] <WaveDomi> what?
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#365 [08:28] <Alargento> hello everyone
#366 [08:28] <WaveDomi> Hey, Sorry for my English because I am from Austria. My problem is that I can no longer start Minecraft therefore my graphics card is not accepted what I guess ... here's a Copy! http://paste.ubuntu.com/23081596/
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#374 [08:37] <Alan_> My mincraft keeps crashing, they say I need to update my graphic driver but i cant
#375 [08:37] <Hella5952> Alan, I have the same problem
#376 [08:37] <Hella5952> I have it after update to Windows 10
#377 [08:37] <Hella5952> Cant update the intel drivers by auto detector
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#380 [08:37] <Alan_> I did update to windows 10 then i went back to windows 7
#381 [08:38] <Hella5952> Idk why i cant went back
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#383 [08:38] <Hella5952> somebody help?
#384 [08:38] <Hella5952> ;;
#385 [08:39] <xCykrix> whatcha need?
#386 [08:39] <Hella5952> Minecraft crashes and says that need to update graphic drivers, but i cant
#387 [08:39] <Hella5952> alan has the same problem
#388 [08:39] <xCykrix> Do you both have your dxdiag on paste.ubuntu.com ?
#389 [08:39] <Hella5952> yup
#390 [08:40] <xCykrix> can you paste it here?
#391 [08:40] <Hella5952> but im not sure is it safe to give it random person
#392 [08:40] <Alan_> Minecraft says i need to update drriver, recently ive update to windows 10 clean installed and installed win 7 again
#393 [08:40] <Alan_> Heres my ubunto paste
#394 [08:40] <xCykrix> It only contains basic system information and stuff we need to help
#395 [08:40] <Alan_> http://paste.ubuntu.com/23081646/
#396 [08:40] <xCykrix> Alan_, one moment
#397 [08:41] <Hella5952> there can be a little problem, cuz my windows is in pl language
#398 [08:41] <Hella5952> and some stuff is in pl
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#400 [08:41] <xCykrix> Thats fine
#401 [08:41] <Hella5952> ;;
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#403 [08:42] <Hella5952> http://paste.ubuntu.com/23081665/
#404 [08:43] <Hella5952> theres mine
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#406 [08:46] <Alan_> Can u help me
#407 [08:46] <xCykrix> Im at school so its a little slower than usual
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#409 [08:46] <xCykrix> Alan_, yours is https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-?product=81507
#410 [08:46] <xCykrix> Alan_, yours is https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-?product=81507
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#412 [08:47] <Alan_> Thank you soo so much
#413 [08:48] <crazyturtle1> The message is: "This card has already been redeemed. To download the game again, go to your account overview page."
#414 [08:48] <xCykrix> crazyturtle1, we are a volunteer community, you'd have to email mojang regarding the code most likely.
#415 [08:48] <xCykrix> ??> crazyturtle1 mojang/send-email
#416 [08:49] <xCykrix> ugh
#417 [08:49] <xCykrix> ??<< index
#418 [08:50] <crazyturtle1> ok, no problem, I have already sent email earlier today
#419 [08:51] <xCykrix> alright, sorry we cant help.
#420 [08:52] <xCykrix> Hella5952, it appears your system graphics are not compatible with windows 10
#421 [08:52] <xCykrix> Hella5952, it appears your system graphics are not compatible with windows 10
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#432 [09:05] <Darksleny> hello ?
#433 [09:05] <Darksleny> t im nee help
#434 [09:05] <Darksleny> ned
#435 [09:06] <Darksleny> i have a poblem
#436 [09:06] <Darksleny> is here: unable to start the minecraft runtime environment this is most likely caused by a corrupted please try to reinstall minecraft
#437 [09:06] <Darksleny> how to fix there
#438 [09:09] * Jafko [Jafko@notlogged] has joined #minecrafthelp
#439 [09:09] <Darksleny> hello?
#440 [09:10] <Darksleny> i have a problem
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#446 [09:12] <khalid> Hello
#447 [09:13] <khalid> I need a help. I can not play my minecraft games. I am from Indonesia. Anyonce can help me ?
#448 [09:13] <khalid> This is my report from Ubuntu
#449 [09:13] <khalid> http://paste.ubuntu.com/23081772/
#450 [09:13] <khalid> thanks
#451 [09:15] * Jacob [Jacob@notlogged] has joined #minecrafthelp
#452 [09:15] <Jacob> hello
#453 [09:15] <khalid> My issue is Pixel Format Not Accelerated :) what the hell is that ?
#454 [09:15] <khalid> Hello Jacob
#455 [09:15] <Jacob> is anyone there? I need a staff member because my issue is i can not log into minecraft it says error please try again later
#456 [09:15] <Jacob> hi khalid!
#457 [09:15] <khalid> looks like nobody is here Jacob
#458 [09:16] <khalid> I asked already but no one react
#459 [09:16] <khalid> I've problem too
#460 [09:16] <Jacob> i folowed help to get here and it said to give a staff member this link http://paste.ubuntu.com/23081761/
#461 [09:17] <Andrio> khalid, install this driver: http://www.nvidia.co.uk/download/driverResults.aspx/105993/en-uk
#462 [09:17] <Andrio> Jacob, is that all it says?
#463 [09:17] <Jacob> yes
#464 [09:17] <khalid> Thank you Andrio...my man
#465 [09:17] <khalid> I will try
#466 [09:18] <Jacob> i am having a drivers card issue after downloading windows 8 minecraft does not work
#467 [09:18] <Jacob> i folowed help to get here and it said to give a staff member this link http://paste.ubuntu.com/23081761/
#468 [09:18] <Andrio> hm
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#470 [09:18] <Andrio> Jacob, you have Windows 10 there.
#471 [09:18] <Jacob> yes
#472 [09:19] <Andrio> Jacob, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#473 [09:19] <Andrio> ??> Jacob win/downgrade
#474 [09:19] <Absol> Jacob: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#475 [09:19] <Jacob> is there any other way to do it without downgrading? My mom and dad won't let me downgrade it lol
#476 [09:19] <Andrio> ._.
#477 [09:20] <Jacob> xD come on there has to be another way to play minecraft with windows 10.
#478 [09:20] <Jacob> can't i update my graphics card or something...?
#479 [09:20] <Andrio> You can.
#480 [09:20] <Jacob> will that help out me problem?
#481 [09:21] <Andrio> But I doubt they'd let you physically tamper with the PC
#482 [09:21] <CubeTheThird> there's also the windows 10 beta edition
#483 [09:21] <Jacob> wow...
#484 [09:21] <Andrio> You can try the Windows 10 edition-
#485 [09:21] <Andrio> mm
#486 [09:21] <Jacob> how do i update my graphics card?
#487 [09:22] <CubeTheThird> you have to buy a new one and insert it in the correct slot
#488 [09:22] <CubeTheThird> provided you have a slot for it
#489 [09:23] <Jacob> i'm just gonna try downgrading then screw it
#490 [09:25] <Jacob> fuck fuck fuck damn damn damn ass ass ass shit shit shit bitch bitch bitch dick dick dick
#491 [09:25] <Absol> Jacob: Please keep it civil
#492 [09:25] <Jacob> tgoodbye
#493 [09:25] <Jacob> losers
#494 [09:25] <Jacob> bye
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#496 [09:26] <CubeTheThird> well that happened
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#498 [09:26] <Andrio> mm
#499 [09:26] * mark is now known as Guest50952
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#503 [09:29] * TheSpiderGamerYT [TheSpiderGamerYT@notlogged] has joined #minecrafthelp
#504 [09:29] <TheSpiderGamerYT> Hello
#505 [09:29] * DudeJulio [DudeJulio@notlogged] has joined #minecrafthelp
#506 [09:29] <CubeTheThird> hello TheSpiderGamerYT
#507 [09:30] <TheSpiderGamerYT> server
#508 [09:30] <TheSpiderGamerYT> server
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#510 [09:30] <TheSpiderGamerYT> server
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#515 [09:33] * Mrcreeperdude03 [Mrcreeperdude03@notlogged] has joined #minecrafthelp
#516 [09:34] <DudeJulio_> Why won't it let me do my skins from the Xbox 360 to the Xbox one
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#520 [09:37] <DudeJulio_> Why won't it let me do my skins from the Xbox 360 to the Xbox one
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#522 [09:37] <CubeTheThird> DudeJulio_, I assume you're using the same live account for both?
#523 [09:38] <DudeJulio_> Yes
#524 [09:38] <CubeTheThird> DudeJulio_, not sure then. We generally only assist with the PC edition here. I recommend you look for info on the minecraft forums
#525 [09:39] <DudeJulio_> Ok thank you
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#528 [09:42] * SrLeozinhoBZT [SrLeozinhoBZT@notlogged] has joined #minecrafthelp
#529 [09:42] <SrLeozinhoBZT> preciso de ajuda
#530 [09:42] * cyphase [cyphase@notlogged] has joined #minecrafthelp
#531 [09:42] <SrLeozinhoBZT> Alguem me ajuda por favooooo
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#533 [09:43] <SrLeozinhoBZT> me AJUUUUUUUUUUUUUUUUUUUDAAAAAAAAAAA
#534 [09:43] <CubeTheThird> ??> SrLeozinhoBZT lang/pt
#535 [09:43] <Absol> SrLeozinhoBZT: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
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#538 [09:43] <CubeTheThird> ??> SrLeozinhoBZT lang/pt
#539 [09:43] <Absol> SrLeozinhoBZT: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
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#542 [09:45] <Mrcreeperdude03> Mrcreeperdude03 i need to update my graphics driver, nut i have no idea how to
#543 [09:45] <CubeTheThird> Mrcreeperdude03, do you have a dxdiag report?
#544 [09:45] <SrLeozinhoBZT_> I need help look at my link error ubuntu 23081840
#545 [09:45] * Hella5952 [Hella5952@notlogged] has joined #minecrafthelp
#546 [09:45] <Mrcreeperdude03> Mrcreeperdude03 yes, i do
#547 [09:45] <Hella5952> xCykrix, i had to leave for a moment
#548 [09:45] <CubeTheThird> Mrcreeperdude03, give the URl to it here
#549 [09:45] <CubeTheThird> SrLeozinhoBZT_, one moment
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#551 [09:45] <Mrcreeperdude03> Mrcreeperdude03 http://paste.ubuntu.com/23081814/
#552 [09:45] <Hella5952> You said that my graphic drivers aren't compatible with W10, yes?
#553 [09:46] <Hella5952> What should i do then?
#554 [09:46] <CubeTheThird> SrLeozinhoBZT_, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#555 [09:46] <CubeTheThird> Mrcreeperdude03, one moment
#556 [09:47] <SrLeozinhoBZT_> HOW DO I PICK UP-POCKET?
#557 [09:47] <CubeTheThird> Mrcreeperdude03, download and install radeon software: http://support.amd.com/en-us/download/apu?os=Windows%2010%20-%2064
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#559 [09:48] <Mrcreeperdude03> Mrcreeperdude03 ok
#560 [09:48] <Hella5952> What if someone can't just downgrade? I have no option to downgrade in settings, but i should cuz 30 days hasnt passed yet
#561 [09:48] <SrLeozinhoBZT_> If I can not play, I want my money back
#562 [09:48] <CubeTheThird> ??> SrLeozinhoBZT_ account/refund
#563 [09:48] <Absol> SrLeozinhoBZT_: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#564 [09:49] <CubeTheThird> Hella5952, did you do a clean install of windows 10?
#565 [09:49] <Hella5952> also i should cuz still have Windows.old in files
#566 [09:49] <Hella5952> "clean install"? What does it mean?
#567 [09:49] * SrLeozinhoBZT [SrLeozinhoBZT@notlogged] has quit. (Quit: Web client closed)
#568 [09:50] <CubeTheThird> Hella5952, hmm no it doesn't sound like you did then
#569 [09:50] <CubeTheThird> ??> Hella5952 win/downgrade
#570 [09:50] <Absol> Hella5952: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#571 [09:50] <CubeTheThird> Hella5952, are you looking there? ^^^^
#572 [09:50] <Mrcreeperdude03> Mrcreeperdude03 just making sure, is that the second one down from features?
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#574 [09:51] <Hella5952> Yeah im looking wait a moment
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#577 [09:52] <Mrcreeperdude03> cubethethird, is it the download button second down from features?
#578 [09:52] <CubeTheThird> Mrcreeperdude03, the first download button
#579 [09:53] <Hella5952> Im not sure is it this option
#580 [09:53] <Mrcreeperdude03> ok, thanks
#581 [09:53] <Hella5952> I could show you, but I think you will not understand the language
#582 [09:53] <Hella5952> But i think it's not this
#583 [09:54] <Hella5952> It's a little bit strange, cuz there's no option back, i have still windows.old and 30 days from installation W10 havent passed so it should be still avalible
#584 [09:54] <Hella5952> Sry for my english if it's bad
#585 [09:55] <CubeTheThird> Hella5952, I'm really not sure then. You might need to contact microsoft support about that
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#587 [09:56] <Hella5952> Oh well.. :I
#588 [09:56] <Hella5952> Thanks for help anyway /o/
#589 [09:56] <Hella5952> bye o/
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#591 [09:57] <DaNNg> Hello. There comes to my e-mail questions. Because I forgot what I had and my e-mail does not come.
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#593 [09:57] <CubeTheThird> DaNNg, you will have to contact Mojang about this
#594 [09:57] <CubeTheThird> ??> DaNNg mojang/email
#595 [09:58] <Absol> DaNNg: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#596 [09:58] <Absol> DaNNg: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#604 [10:02] <Mrcreeperdude03> cubethethird, its downloaded, what now
#605 [10:03] <CubeTheThird> Mrcreeperdude03, install it
#606 [10:03] <DaNNg> So just contact with Mojang can help me? Because as I click that sent me instructions it gives me this: Success! An e-mail has been dispatched and should arrive in your inbox momentarily. And e-mail is nothing.
#607 [10:03] <Mrcreeperdude03> do i run it? because its finished downloading
#608 [10:03] <CubeTheThird> Mrcreeperdude03, that's right
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#610 [10:04] <CubeTheThird> DaNNg, yes, wait for Mojang to reply to you
#611 [10:04] <DaNNg> Okey, thanks :)
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#619 [10:23] <Guest14294> the graphic driver is outdated http://paste.ubuntu.com/23082044/
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#621 [10:25] <CubeTheThird> Guest14294, one moment
#622 [10:25] <CubeTheThird> Guest14294, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#623 [10:25] <Guest14294> ok ttttttttyyyyy
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#628 [10:34] <thewolf6669> Hi, i have been struggling with logging in for the past half hour, can someone help me
#629 [10:34] <CubeTheThird> thewolf6669, what's the problem?
#630 [10:35] <thewolf6669> i have an email account on minecraft that no longer exists and i dont remember the password
#631 [10:35] <CubeTheThird> thewolf6669, you'll have to contact Mojang about that
#632 [10:35] <CubeTheThird> ??> thewolf6669 mojang/email
#633 [10:35] <Absol> thewolf6669: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#634 [10:35] <Absol> thewolf6669: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#636 [10:35] <thewolf6669> thanks
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#657 [10:38] <KristianPedersen> Hello I bought Minecraft when it was in Alpha, now I can't remember what Email I bought the game with so I can't migrate it
#658 [10:39] <KristianPedersen> I just want to play with my friends over the migrated servers
#659 [10:39] <CubeTheThird> KristianPedersen, you'll have to contact Mojang for assistance with that
#660 [10:39] <CubeTheThird> ??> KristianPedersen mojang/email
#661 [10:39] <Absol> KristianPedersen: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#662 [10:39] <Absol> KristianPedersen: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#664 [10:40] <KristianPedersen> I heard that you could migrate it for me
#665 [10:40] <CubeTheThird> KristianPedersen, as we don't work for Mojang here, we can't do that
#666 [10:40] <KristianPedersen> :(
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#676 [10:55] <Flimturds> So whenever I try to launch mc it shows the mojang logo then crashes and gives me a crash report. Did some reasearch and it says I need to update my grapics card. But my computer says my graphics card has no update needed. Please help!
#677 [10:55] <CubeTheThird> Flimturds, do you have a dxdiag report?
#678 [10:56] <Flimturds> I tried pressing Windows r and typing dxdiag and followed instructions on the fix page but the "update" button wasent there
#679 [10:56] <CubeTheThird> ??> Flimturds win/dxdiag
#680 [10:56] <Absol> Flimturds: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#681 [10:58] <Flimturds> Okay I will try that. I have a toshiba Intel core i5 with Intel hd graphics. If that is any help
#682 [10:59] <CubeTheThird> Flimturds, unfortunately that isn't specific enough
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#687 [11:02] <Yasser_Ghezali> i need help
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#695 [11:07] * needhelpforaccount [needhelpforaccount@notlogged] has joined #minecrafthelp
#696 [11:08] <needhelpforaccount> I need help recovering my minecraft account email :(
#697 [11:08] <Guest50568> I'm currebtly playing the free surval mode version. and want to purchse the full version. Can I save the progress that I've made in surval mode or will I have to start over?
#698 [11:09] <CubeTheThird> needhelpforaccount, you can try resetting the password for your account
#699 [11:09] <CubeTheThird> ??> needhelpforaccount account/reset-password
#700 [11:09] <Absol> needhelpforaccount: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#701 [11:09] <Absol> needhelpforaccount: If you use Minecraft.net accounts (you use your username to log in), the account now must be migrated first.
#702 [11:09] <CubeTheThird> Guest50568, as far as I know you can continue from where you left off
#703 [11:09] <needhelpforaccount> I need to migrate the account but I don't know my minecraft creation email
#704 [11:10] <needhelpforaccount> thats the thing
#705 [11:10] <CubeTheThird> needhelpforaccount, ah. You'll have to contact Mojang for that then
#706 [11:10] <CubeTheThird> ??> needhelpforaccount mojang/email
#707 [11:10] <Absol> needhelpforaccount: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#708 [11:10] <Absol> needhelpforaccount: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#712 [11:26] <Rekx> i get an error "An error prevented your request from being processed. Please try again. OK" and i tried all possible way and still cant solve it
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#715 [11:29] <Rekx> how to solve "An error prevented your request from being processed. Please try again." error when login minecraft?
#716 [11:30] <GyspyMinecrafter> Do you have any idea why minecraft servers do not load on my window 10. It just says "Connection refused no futher information" Anyone know why this happends and how to solve it?
#717 [11:32] * DemonRax [DemonRax@notlogged] has joined #minecrafthelp
#718 [11:32] <GyspyMinecrafter> Sorry to hear that Rekx No idea what to do
#719 [11:33] <DemonRax> minecraft unable to find valid certification path to requested target
#720 [11:33] <DemonRax> what mean plz
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#722 [11:33] <DemonRax> minecraft unable to find valid certification path to requested target
#723 [11:34] <DemonRax> what mean?
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#727 [11:35] <DemonRax> hello?
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#733 [11:35] <DemonRax> minecraft unable to find valid certification path to requested target
#734 [11:35] <DemonRax> what is that mean?
#735 [11:37] <DemonRax> An error prevented your request from being processed. Please try again
#736 [11:37] <DemonRax> plz i can"t login in minecraft
#737 [11:38] <mattym> ??> DemonRax info/mcleaks
#738 [11:38] <Absol> DemonRax: The usage of MCLeaks tools (which are illegal) have been causing issues for many Minecraft users.
#739 [11:39] <Absol> DemonRax: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#740 [11:39] <mattym> ??> DemonRax win/hosts/edit
#741 [11:39] <Absol> DemonRax: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#742 [11:39] <Absol> DemonRax: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
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#744 [11:39] <Jonathan> hi
#745 [11:39] <Jonathan> hi
#746 [11:39] <Jonathan> can some body help me
#747 [11:40] <Jonathan> i need to solve java.lang.nullpointerexeption
#748 [11:40] <Jonathan> i need help
#749 [11:40] * MATT__ [MATT__@notlogged] has joined #minecrafthelp
#750 [11:40] <MATT__> HEL
#751 [11:40] <MATT__> HELP ME'
#752 [11:40] <Jonathan> matt
#753 [11:41] * NathyeCia [NathyeCia@notlogged] has joined #minecrafthelp
#754 [11:41] <Jonathan> what
#755 [11:41] * DemonRax [DemonRax@notlogged] has quit. (Ping timeout: 195 seconds)
#756 [11:41] <MATT__> MY MINECRAFT SINGLE PLAYER KEEPS CRASHING
#757 [11:41] <MATT__> AND I HAVE UNISTALLED IT AND REPAIRED IT SERVERAL TIMES
#758 [11:41] <Jonathan> you got mods
#759 [11:41] <MATT__> NO
#760 [11:41] <Jonathan> then buy it again
#761 [11:41] <MATT__> why
#762 [11:42] <MATT__> im not spending more money
#763 [11:42] <Jonathan> download it
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#765 [11:42] <Jonathan> hi
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#767 [11:42] <Jonathan> hi
#768 [11:42] * Flimturds [Flimturds@notlogged] has joined #minecrafthelp
#769 [11:43] <Flimturds> hi i was here earlier with a problem of minecraft crashing (i belive it is because of a graphics card issue) but i have a dxdiag report, should i paste it into the chat?
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#771 [11:44] <mattym> Flimturds, Do you have the link to your dxdiag report? If so please post the link in this chat.
#772 [11:44] <mattym> Jonathan, What is the full error you are getting
#773 [11:44] <Flimturds> how would i get the link to it? its in notepad because i put it on my screensaver.
#774 [11:44] * SokolCeksu [SokolCeksu@notlogged] has joined #minecrafthelp
#775 [11:45] <mattym> ??> Flimturds win/dxdiag
#776 [11:45] <Absol> Flimturds: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#777 [11:45] <mattym> Flimturds, Check the instructions from Absol
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#781 [11:46] <Flimturds> okay here: http://paste.ubuntu.com/23082391/
#782 [11:46] <mattym> Flimturds, Ok one moment
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#784 [11:47] <mattym> Flimturds, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/26079
#785 [11:47] <Flimturds> okay thank you it is downloading, what does this do and does this fix the problem?
#786 [11:48] <mattym> Flimturds, Its a driver update for your computers graphics hardware
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#788 [11:48] <mattym> Flimturds, Once its downloaded, run/install it and follow the directions it gives you
#789 [11:48] <Flimturds> it just said windows protected your pc and wont let me run it?
#790 [11:48] <mattym> Flimturds, Let me know if the driver updater gives you any warnings or errors
#791 [11:49] <mattym> Flimturds, Are you using Internet Explorer
#792 [11:49] <Flimturds> chrome.
#793 [11:49] <mattym> Flimturds, Have you set it to not let you download .exe files?
#794 [11:49] <Flimturds> i dont think so? but maybe
#795 [11:50] <mattym> Flimturds, Try downloading the other file, the .zip on the page i linked
#796 [11:50] <Flimturds> okay thank you
#797 [11:50] <Chromaryu> Becuase Intel didn't sign their
#798 [11:50] <mattym> Flimturds, Once you download that one, you will need to extract it, and find the "setup" file in the folder it extracts, that file needs to be run (double clicked)
#799 [11:50] <Chromaryu> product....
#800 [11:51] <Flimturds> it says that i need to register to winzip?
#801 [11:52] <mattym> Flimturds, There should be an option to continue
#802 [11:53] <Flimturds> nope the use evaluation version button wont let me press it
#803 [11:53] <mattym> Flimturds, If you close that and right click the zip file, is there an option that just says extract?
#804 [11:53] <Flimturds> so the only two buttons i can press are buy and register
#805 [11:54] <Flimturds> the file closed and just opened that ill try downloading it again
#806 [11:54] <mattym> Flimturds, It should be on your computer
#807 [11:54] <mattym> Flimturds, Access your downloads folder
#808 [11:54] <Flimturds> where on my computer?
#809 [11:54] <Flimturds> okay
#810 [11:55] <Flimturds> even when i double click it in my downloads folder it still shows me the same thing that i need to buy winzip
#811 [11:56] <mattym> Flimturds, If you right click it, is there an extract all option?
#812 [11:57] <Flimturds> no, there is extract to and extract to here but not extract all
#813 [11:58] <mattym> Flimturds, Then you will either need to uninstall Winzip, or change the setting in whatever program is not letting you download the .exe files
#814 [11:58] <Flimturds> okay how do i uninstall winzip?
#815 [12:01] <mattym> Flimturds, Do you know how to get to the Control Panle
#816 [12:01] <mattym> Panel*
#817 [12:01] <Flimturds> yes
#818 [12:02] <mattym> Flimturds, There do you see the option to Uninstall a Program, or something called Programs and Features
#819 [12:02] <Flimturds> yes
#820 [12:03] <mattym> Flimturds, Click it
#821 [12:03] <Flimturds> okay so i uninstall winzip from there?
#822 [12:03] <mattym> Flimturds, yes
#823 [12:03] <Flimturds> okay then i go back into downloads and try extract all?
#824 [12:03] <mattym> Flimturds, Find it in the list, right click and select unistall
#825 [12:03] <Flimturds> okay
#826 [12:03] <mattym> Flimturds, Yes, but if you still dont see it, you may need to restart the PC first after the install
#827 [12:04] <Flimturds> okay it is uninstalling
#828 [12:04] <mattym> uninstall*
#829 [12:04] <Flimturds> okay now i will check again
#830 [12:04] <Flimturds> yup i can extract all
#831 [12:04] <Flimturds> what do i do after that
#832 [12:05] <mattym> Flimturds, Is there a new folder with the same name as the zip file?
#833 [12:05] <Flimturds> i dont understand? dont i go back to the zip file i installed earlier?
#834 [12:06] <mattym> Flimturds, What do you mean?
#835 [12:06] <Flimturds> after i uninstalled winzip i went back to downloads and i saw the extract all button when i right cliced the file in downloads
#836 [12:06] <Flimturds> so do i just click that
#837 [12:07] <mattym> Flimturds, Ok do you see a file called Setup?
#838 [12:07] * DJClark [DJClark@notlogged] has joined #minecrafthelp
#839 [12:07] <Flimturds> no
#840 [12:07] <mattym> Flimturds, Open your download folder
#841 [12:07] <Flimturds> okay
#842 [12:07] <mattym> Flimturds, Look for a file called Setup
#843 [12:08] <Flimturds> yes i see it
#844 [12:08] <mattym> Flimturds, double click to run it
#845 [12:08] <Flimturds> okay
#846 [12:09] <Flimturds> windows protected my pc error message again
#847 [12:09] <Chromaryu> Ignore it.
#848 [12:09] <mattym> Flimturds, Are you on an account on your computer thats not allowed to install things?
#849 [12:09] <Flimturds> no
#850 [12:09] <DJClark> Ok looks like your helping people but I got a HUGE problem. Some little sh"t with the email WOWKIDEZ@gmail.com stole my god damn account by changing emails to his and i don't know how but now i can't get it back
#851 [12:09] <Chromaryu> mattym: Just Ignore it
#852 [12:10] <mattym> Flimturds, IS there an option to Ignore, or continue throuhg where it says that?
#853 [12:10] <Flimturds> no
#854 [12:10] <mattym> ??> DJClark mojang/email
#855 [12:10] <Absol> DJClark: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#856 [12:10] <Absol> DJClark: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#857 [12:10] <Chromaryu> Click tiny message
#858 [12:10] <mattym> DJClark, Fill out the form Absol linked
#859 [12:10] <Chromaryu> there Tiny pressable link
#860 [12:10] <DJClark> how long does it typicaly take?
#861 [12:11] <mattym> Flimturds, Yes, try to run it again, and click the message when it pops up
#862 [12:11] <mattym> DJClark, 1-2 days
#863 [12:11] <DJClark> ok thats not to bad... I'm assuming this guy with this email has been blacklisted and im not the only one?
#864 [12:11] <DJClark> Thank you for your info btw
#865 [12:11] <Flimturds> the only pressable buttons are more info or dont run
#866 [12:11] * MC_Crall [MC_Crall@notlogged] has joined #minecrafthelp
#867 [12:11] * OnixGamer007 [OnixGamer007@notlogged] has joined #minecrafthelp
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#870 [12:12] <Chromaryu> more info
#871 [12:12] <Chromaryu> then you'll see ignore
#872 [12:12] <mattym> Flimturds, More info then see if it lets you ignore or continue
#873 [12:12] <Flimturds> okY
#874 [12:13] <MC_Crall> Why is mojang saying that my email and/or password is wrong but sends Me the password reset mails?
#875 [12:14] * brubs777 [brubs777@notlogged] has joined #minecrafthelp
#876 [12:14] <mattym> ??> MC_Crall login/throttle
#877 [12:14] <Absol> MC_Crall: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#878 [12:14] <Flimturds> i get the error this driver is not validated for this computer (once i run anyway) please obtain the appropriate driver from the computer manufacturer
#879 [12:14] <Absol> MC_Crall: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#880 [12:14] <Chromaryu> mattym: you ninja... :p
#881 [12:14] <brubs777> q
#882 [12:14] <mattym> Flimturds, One moment
#883 [12:14] <Flimturds> okay
#884 [12:15] <MC_Crall> Ok, i havet reseted the password 4 Times now, does that affect it in any way?
#885 [12:15] <mattym> Flimturds, Can you find me the full toshiba model number for your laptop?
#886 [12:16] * AU518987077|MD [AU518987077|MD@notlogged] has joined #minecrafthelp
#887 [12:16] <mattym> MC_Crall, Just wait 3 hours from the last time you attempted to either log in, or change account info(password reset)
#888 [12:16] <Flimturds> i have the serial number?
#889 [12:16] <mattym> Flimturds, No
#890 [12:16] <Flimturds> okay
#891 [12:16] <mattym> Flimturds, It should be Satellite C55-C but maybe have more numbers or letters
#892 [12:16] <MC_Crall> OK, great! Thanks for the answers! Have a god day/night
#893 [12:17] <Flimturds> i dont think that i can
#894 [12:17] * MilanMC [MilanMC@notlogged] has joined #minecrafthelp
#895 [12:17] <Flimturds> is there a place that i could?
#896 [12:17] <mattym> Flimturds, You dont see any place on the computer that says that?
#897 [12:17] <Flimturds> not on the outside no
#898 [12:17] <mattym> Flimturds, Ok then lets try with the serial number
#899 [12:18] * MilanMC [MilanMC@notlogged] has quit. (Client Quit)
#900 [12:18] <Flimturds> okay
#901 [12:18] * MilanMC [MilanMC@notlogged] has joined #minecrafthelp
#902 [12:18] * MilanMC [MilanMC@notlogged] has quit. (Client Quit)
#903 [12:18] <Flimturds> 9F140643C
#904 [12:20] * diogo [diogo@notlogged] has joined #minecrafthelp
#905 [12:20] <mattym> Flimturds, Toshiba seems to only have older version of the driver, and none for Windows 10
#906 [12:21] <Flimturds> so what can i do?
#907 [12:22] <mattym> Flimturds, One moment
#908 [12:22] <mattym> Flimturds, Do you know how to get to device manager?
#909 [12:22] <Flimturds> no
#910 [12:23] * brubs777 [brubs777@notlogged] has quit. (Ping timeout: 195 seconds)
#911 [12:23] <Flimturds> just to be clear there is a fix even though i cant get the current version?
#912 [12:23] <mattym> Flimturds, What do you mean?
#913 [12:23] <Flimturds> there is a way to fix this problem?
#914 [12:23] <mattym> Flimturds, Ideally getting the drivers we have already downloaded installed
#915 [12:24] <Flimturds> okay
#916 [12:24] * MC_Crall [MC_Crall@notlogged] has quit. (Ping timeout: 195 seconds)
#917 [12:24] <Flimturds> i mught be albe to try the exe again because now i can get around it?
#918 [12:24] <mattym> Flimturds, So if you right click your WIndows icon on the start menu, you should see device manger
#919 [12:24] <Flimturds> okayu
#920 [12:25] <mattym> Flimturds, No, toshiba has blocked you from installing drivers not from them, and they dont have a version available that will help with your issue
#921 [12:25] <Flimturds> okay im on the device manager
#922 [12:25] <mattym> Flimturds, So once you are in device manager, look for display adapters and expand that option
#923 [12:25] <Flimturds> okay
#924 [12:25] <Flimturds> did that
#925 [12:26] <mattym> Flimturds, What do you see listed
#926 [12:26] <Flimturds> intel(R) hd graphics family
#927 [12:26] * khalid [khalid@notlogged] has quit. (Ping timeout: 195 seconds)
#928 [12:26] <Flimturds> and dvd/cd rom drivess
#929 [12:26] <mattym> Flimturds, Right click that and select Update driver
#930 [12:26] <Flimturds> okay
#931 [12:26] <mattym> Flimturds, Right click the Intel thing
#932 [12:27] * animehead [animehead@notlogged] has joined #minecrafthelp
#933 [12:27] <Flimturds> yes
#934 [12:27] <mattym> Flimturds, Then the Browse my computer option
#935 [12:27] <Flimturds> update driver software?
#936 [12:27] <mattym> yes
#937 [12:27] <Flimturds> okay then what do i do
#938 [12:27] <mattym> Flimturds, Did you click the Browse My computer... option
#939 [12:28] <Flimturds> yes
#940 [12:28] * animehead [animehead@notlogged] has quit. (Client Quit)
#941 [12:28] <mattym> Flimturds, Click the browse button, and select your downloads folder
#942 [12:28] <Flimturds> okay
#943 [12:28] <mattym> Flimturds, Make sure Include Subfolders is checked, then click the next button at the bottom
#944 [12:28] <mattym> Flimturds, Let me know what it says
#945 [12:29] * DJClark [DJClark@notlogged] has quit. (Ping timeout: 195 seconds)
#946 [12:29] <mattym> Flimturds, I need to step away for a few minutes
#947 [12:29] <Flimturds> it says the best driver for my device is alreadu installed
#948 [12:29] <mattym> Flimturds, Hmm, not sure what else to try.
#949 [12:30] <Flimturds> so i cant play?
#950 [12:30] * reginagamer [reginagamer@notlogged] has joined #minecrafthelp
#951 [12:31] * reginagamer [reginagamer@notlogged] has quit. (Client Quit)
#952 [12:36] <xCykrix> Flimturds, have you tried using a lower version?
#953 [12:36] <xCykrix> like 1.7.2
#954 [12:37] <Chromaryu> ig4...
#955 [12:37] <xCykrix> I was a little late to the party xD; so im not 100% on what was tried
#956 [12:38] <Flimturds> ive tried using 1.8.9 but ill try 1.7.2 but then i cant play on like any servers
#957 [12:38] <xCykrix> I know, its just a test
#958 [12:39] <Flimturds> okay
#959 [12:39] <mattym> Flimturds, Your intel hardware is not old enough to have that specific issue
#960 [12:39] <xCykrix> Still worth trying, to see if its just newer versions
#961 [12:39] <Flimturds> okay its launching on 1.7.2 and taking a while
#962 [12:39] <Flimturds> waiting
#963 [12:40] <Flimturds> okay didint work
#964 [12:40] <Flimturds> so what should i try not mattym
#965 [12:40] <Flimturds> now*
#966 [12:41] <xCykrix> Your getting pixel format or just crashing?
#967 [12:41] <Flimturds> just crashing
#968 [12:41] <Flimturds> dont even see the home screen before it crashes
#969 [12:41] <xCykrix> can you put the crash log on paste.ubuntu.com for me?
#970 [12:41] <Chromaryu> *us
#971 [12:42] <Flimturds> already did that earlier for mattym but here
#972 [12:42] * hg_ [hg_@notlogged] has joined #minecrafthelp
#973 [12:42] <Flimturds> http://paste.ubuntu.com/23082391/
#974 [12:42] <Chromaryu> It isn't crash log
#975 [12:42] <Flimturds> oh the crash log
#976 [12:42] <Flimturds> yea one second
#977 [12:42] * Mullberry_trees [Mullberry_trees@notlogged] has quit. (Ping timeout: 195 seconds)
#978 [12:43] <hg_> Hi, my Minecraft has an error: Completely ignored arguments: [--nativeLauncherVersion, 307] [20:58:15] [Client thread/INFO]: Setting user: lasaraboy [20:58:18] [Client thread/INFO]: LWJGL Version: 2.9.4 [20:58:19] [Client thread/INFO]: Reloading ResourceManager: Default [20:58:20] [Sound Library Loader/INFO]: Starting up SoundSystem... [20:58:20] [Thread-5/INFO]: Initializing LWJGL OpenAL [20:58:20] [Thread-5/INFO]: (The LWJGL binding
#979 [12:43] <mattym> ??> hg_ launcher/crash-log
#980 [12:44] <Absol> hg_: We need to see your crash log, which appears after a crash.
#981 [12:44] <Absol> hg_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#982 [12:45] * thewolf6669 [thewolf6669@notlogged] has quit. (Ping timeout: 195 seconds)
#983 [12:45] <Flimturds> http://paste.ubuntu.com/23082557/
#984 [12:46] <xCykrix> I got nothin
#985 [12:46] <xCykrix> I have never even seen that error
#986 [12:46] <Flimturds> well shit
#987 [12:46] <Absol> Flimturds: Please keep it civil
#988 [12:46] <mattym> Its about the same as a PFNA, just gives you less info to work with
#989 [12:46] <Lord_Ralex> For the love of god
#990 [12:46] <Lord_Ralex> Don't give MC 6GB of memory
#991 [12:46] <Flimturds> hah
#992 [12:46] <Chromaryu> Also 6GB of mem
#993 [12:47] <Chromaryu> 1GB should be fine.
#994 [12:47] <Chromaryu> But don't give more than 2GB unless you are using other GC method...
#995 [12:47] <xCykrix> Only big as hell modpacks need more than 1GB
#996 [12:48] <Flimturds> so does anyone have anything for me to help?
#997 [12:48] <Flimturds> or am i just kinda screwed'
#998 [12:48] * kingbiv [kingbiv@notlogged] has joined #minecrafthelp
#999 [12:48] <Lord_Ralex> contact toshiba, ask for updated video drivers
#1000 [12:48] <grandrolf> Flimturds: did you try the latest driver from the vendor, or only a driver from intels site? (and the current driver, is that Microsofts?)
#1001 [12:48] <kingbiv> hello
#1002 [12:48] <Lord_Ralex> Because they are known to be problematic
#1003 [12:49] <Flimturds> pretty sure just from intels site
#1004 [12:49] <kingbiv> im having a issue with my minecraft where the launcher wont even open up for it
#1005 [12:49] <Lord_Ralex> I thought someone looked at Toshiba's and it did not have Win 10
#1006 [12:49] <xCykrix> kingbiv, what antivirus do you have?
#1007 [12:49] <mattym> Flimturds, The ones Toshiba has for your model, are all older and not for your current OS
#1008 [12:49] <kingbiv> ive tried redownloading game 5 times and updating java
#1009 [12:50] <mattym> ??> kingbiv launcher/crash-log
#1010 [12:50] <Flimturds> okay, sorry what does that mean?
#1011 [12:50] <Absol> kingbiv: We need to see your crash log, which appears after a crash.
#1012 [12:50] <Absol> kingbiv: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1013 [12:50] * roki [roki@notlogged] has joined #minecrafthelp
#1014 [12:50] <kingbiv> launcher/crashlog?
#1015 [12:50] <grandrolf> mattym: are you sure about that - the latest they have is a driver from 2015-12-23 and when using a filter on win10 64-bit, it still shows
#1016 [12:50] <kingbiv> do what?
#1017 [12:51] <mattym> Flimturds, That means you should either contact Toshiba and see if they plan to support it on Windows 10, or possibly look into how you would install the Intel drivers and bypass what Toshiba has done to block it
#1018 [12:51] <mattym> grandrolf, Did you put in the serial number mentioned earlier to get to those options?
#1019 [12:51] <Flimturds> okay how would i bypass the intel drivers
#1020 [12:51] <kingbiv> like when i said my launcher wont open i meant i double click the minecraft icon but it dont do nothing
#1021 [12:51] <grandrolf> mattym: yes, both serial and tried the model
#1022 [12:52] <mattym> Flimturds, You would need to look that up
#1023 [12:52] <Lord_Ralex> grandrolf: the latest by intel is "6/17/2016"
#1024 [12:52] * xCykrix [xCykrix@notlogged] has quit. (Quit: Leaving)
#1025 [12:52] <Lord_Ralex> so that's a very large version difference
#1026 [12:52] <Flimturds> okay but its possible?
#1027 [12:52] <grandrolf> Lord_Ralex: yes, but the latest driver from the vender is from 2015-12-23
#1028 [12:52] <grandrolf> *vendor
#1029 [12:52] <Lord_Ralex> And considering how Toshiba has been in the past
#1030 [12:52] <kingbiv> ok then ill keep looking then thru the internet
#1031 [12:52] <mattym> Flimturds, Yes, but usually complicated, and due to the steps being taken, not something we would be able to walk you through
#1032 [12:52] <Lord_Ralex> Their drivers are not exactly.... great
#1033 [12:53] <Chromaryu> lol
#1034 [12:53] <Flimturds> why are they trying to block it
#1035 [12:53] * kingbiv_ [kingbiv_@notlogged] has joined #minecrafthelp
#1036 [12:54] <kingbiv_> yah i cant find anything on issue
#1037 [12:54] <mattym> grandrolf, The one TOshiba has listed with that date is actually and older driver than what the user already has installed
#1038 [12:54] <grandrolf> yes, i know
#1039 [12:54] <grandrolf> sometimes vendor specific drivers works out better than the ones from intel
#1040 [12:55] <Lord_Ralex> Rarely
#1041 [12:55] <mattym> Even rarer so with Toshiba
#1042 [12:55] <Flimturds> so what im getting is figure out how to download the intel one through shady wierd ways or dont play at all?
#1043 [12:55] <Lord_Ralex> Flimturds: I said you could contact Toshiba
#1044 [12:55] <Chromaryu> Okay. tl;dr toshiba sucks
#1045 [12:55] <Lord_Ralex> And have them walk you through it
#1046 [12:55] <Flimturds> okay'
#1047 [12:55] <grandrolf> we deployed about 20 something from one of the newer hp's with this issue, the vendor one worked out and the intel one - not so much, just a few weeks ago
#1048 [12:56] <mattym> kingbiv_, So nothing opens when you try to run it
#1049 [12:56] <Lord_Ralex> grandrolf: eh, HP is one of those brands too
#1050 [12:56] <grandrolf> all brands are
#1051 [12:56] <grandrolf> from time to time :)
#1052 [12:56] <mattym> Some are less picky
#1053 [12:56] <Lord_Ralex> It's been bad enough that we have to deal with it here
#1054 [12:56] <grandrolf> ;)
#1055 [12:56] * kingbiv [kingbiv@notlogged] has quit. (Ping timeout: 195 seconds)
#1056 [12:57] <Lord_Ralex> We know it's bad when we have factoids to deal with it
#1057 [12:57] <Lord_Ralex> And only HP and Toshiba are there afaik
#1058 [12:57] <mattym> Older dells
#1059 [12:57] * kingbiv_ [kingbiv_@notlogged] has quit. (Ping timeout: 195 seconds)
#1060 [12:59] <grandrolf> well I didn't mean to disturb, I just said it was worth a try
#1061 [12:59] * Snowmanot is now known as Snowman
#1062 [12:59] * hg_ [hg_@notlogged] has quit. (Ping timeout: 195 seconds)
#1063 [12:59] <Lord_Ralex> I figured someone did really, since I saw the talk about it
#1064 [12:59] * Melio [Melio@notlogged] has joined #minecrafthelp
#1065 [12:59] <Lord_Ralex> But considering how Windows 10 is as well...
#1066 [13:00] <grandrolf> and how is that?
#1067 [13:00] <Melio> i changed the resolution on my desktop after i updated a driver for gaming on my nvidia card - now when i go into minecraft with my screen set at a lower resolution the mouse doesnt track
#1068 [13:00] <Melio> Lord_Ralex, i'm on windows 10, it's tolerable
#1069 [13:00] <Lord_Ralex> Melio: you came into the conversation a little late there
#1070 [13:00] <Melio> Client: HexChat 2.12.1 • OS: Microsoft Windows 10 Home (x64) • CPU: Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz (2.40GHz) • Memory: 7.9 GiB Total (2.0 GiB Free) • Storage: 136.9 GiB / 642.2 GiB (505.3 GiB Free) • VGA: NVIDIA GeForce GT 745M, Intel(R) HD Graphics Family • Uptime: 18h 48m 22s
#1071 [13:00] <Melio> Lord_Ralex, i apologize
#1072 [13:01] <Lord_Ralex> Talking about drivers, in particular when OEMs are involved
#1073 [13:01] <mattym> Melio, Did you change the "zoom" percentage?
#1074 [13:02] <Melio> i don't think so. but i can check somehow. might be in minecraft settings/options before game or in game.
#1075 [13:02] * Flimturds [Flimturds@notlogged] has quit. (Ping timeout: 195 seconds)
#1076 [13:03] <mattym> Melio, No it would be in your computers display settings
#1077 [13:03] <Melio> i'll check
#1078 [13:03] <mattym> Melio, Right click on your desktop
#1079 [13:03] <mattym> Melio, On the main Display tab it should be a % and should be at 100%
#1080 [13:04] <Melio> ok
#1081 [13:05] * ion [ion@notlogged] has joined #minecrafthelp
#1082 [13:05] <Melio> it's already at defualt of 100%
#1083 [13:05] <Melio> nothing changed there.
#1084 [13:06] <Melio> i'm going back to the max resolution it was at before. i can always mess with font sizes in irc or minecraft
#1085 [13:06] <Melio> that's the only reason i overall changed resolution.
#1086 [13:07] <Melio> it's probably not a good way to force overall application text size. but zoom might be
#1087 [13:07] <mattym> Melio, What is your screen max resolution?
#1088 [13:08] <Melio> 1920/1080
#1089 [13:08] <Melio> Client: HexChat 2.12.1 • OS: Microsoft Windows 10 Home (x64) • CPU: Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz (2.40GHz) • Memory: 7.9 GiB Total (4.0 GiB Free) • Storage: 136.9 GiB / 642.2 GiB (505.3 GiB Free) • VGA: NVIDIA GeForce GT 745M, Intel(R) HD Graphics Family • Uptime: 18h 55m 59s
#1090 [13:08] <Melio> doesnt show resolution on that.
#1091 [13:08] <Melio> thought it might. i had one that did before
#1092 [13:08] <mattym> Melio, And is your computer set to ouput that?
#1093 [13:09] <Melio> i just reverted to that resolution i'm going to try minecraft now
#1094 [13:09] <Melio> i bet i can change resolution and make minecraft work at that resolution as long as i reboot or logout
#1095 [13:09] <Melio> cause it don't know i changed it
#1096 [13:10] <grandrolf> did you change anything on the profile?
#1097 [13:11] <Melio> i didnt
#1098 [13:11] <Melio> i did up the ram a little about a week ago. but played it with no issues
#1099 [13:11] <Melio> java ram usage i mean
#1100 [13:11] <Melio> i belive the only changes i did was the resolution overall change
#1101 [13:12] <grandrolf> so it looks as it should now?
#1102 [13:12] <Melio> trying now
#1103 [13:12] <Melio> yep that fixed it. resolution change probably needs a reboot/logout
#1104 [13:13] <Melio> just not used to that kinda response to a game. but i guess i dont' play a lot of games and change resolution beforehand
#1105 [13:20] * Lilzrose100 [Lilzrose100@notlogged] has joined #minecrafthelp
#1106 [13:21] <Lilzrose100> [20:21] == Lilzrose100 [webchat@178-221-242-42.dynamic.isp.telekom.rs] has joined #minecrafthelp [20:21] -AuBot- Welcome to #minecrafthelp! Please ask your question, don't ask to ask or wait for someone to help you. [20:21] -Espercorn- [#MineCraftHelp] Welcome to the Minecraft Help channel. Just say what you need help with. Be as specific as possible. DO NOT JUST SAY "I NEED HELP". If nobody answers you, be patient and wa
#1107 [13:21] <Lilzrose100> [20:21] == Lilzrose100 [webchat@178-221-242-42.dynamic.isp.telekom.rs] has joined #minecrafthelp [20:21] -AuBot- Welcome to #minecrafthelp! Please ask your question, don't ask to ask or wait for someone to help you. [20:21] -Espercorn- [#MineCraftHelp] Welcome to the Minecraft Help channel. Just say what you need help with. Be as specific as possible. DO NOT JUST SAY "I NEED HELP". If nobody answers you, be patient and wa
#1108 [13:21] <CubeTheThird> Lilzrose100, stop spamming
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#1112 [13:27] <MATT__> # # A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ffe071c8e7c, pid=5492, tid=6352 # # JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18) # Java VM: Java HotSpot(TM) 64-Bit Server VM (25.25-b02 mixed mode windows-amd64 compressed oops) # Problematic frame: # C [ig75icd64.dll+0x178e7c] # # Failed to write core dum
#1113 [13:27] <MATT__> i keep recieveing this what do i do
#1114 [13:27] <MATT__> i keep recieveing this what do i do
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#1116 [13:28] <CubeTheThird> MATT__, in the game's video settings, turn off VBOs
#1117 [13:28] <MATT__> ok wait
#1118 [13:29] * GamingArsenal [GamingArsenal@notlogged] has joined #minecrafthelp
#1119 [13:29] <GamingArsenal> i cant change my skin
#1120 [13:29] <MATT__> atm its working
#1121 [13:29] * FlyOnTheWall [FlyOnTheWall@notlogged] has joined #minecrafthelp
#1122 [13:30] <MATT__> the frame rate is low
#1123 [13:30] <CubeTheThird> GamingArsenal, what happens when you try?
#1124 [13:30] <CubeTheThird> MATT__, ok let's check your hardware
#1125 [13:30] <CubeTheThird> ??> MATT__ win/dxdiag
#1126 [13:30] <Absol> MATT__: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1127 [13:30] <GamingArsenal> it asks 4 security questions
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#1129 [13:30] <GamingArsenal> but i chaned the
#1130 [13:30] <GamingArsenal> m
#1131 [13:30] <GamingArsenal> and it wont change
#1132 [13:31] <MATT__> ok i will do that
#1133 [13:31] <CubeTheThird> GamingArsenal, you'll have to contact Mojang about it
#1134 [13:31] <GamingArsenal> how?
#1135 [13:31] <CubeTheThird> ??> GamingArsenal mojang/email
#1136 [13:31] <Absol> GamingArsenal: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1137 [13:31] <Absol> GamingArsenal: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1138 [13:32] <MTBS> hey so i need help i have been playing mc for a while now and randomly my screen is flickering like a bootleg xray hack anyone kno what i should do i googled it and the only answers are to go to your nvidia settings but i dont have a nvidia graphics card i have a completly stock pc
#1139 [13:32] <MTBS> please help me out
#1140 [13:32] <CubeTheThird> ??> MTBS win/dxdiag
#1141 [13:32] <Absol> MTBS: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1142 [13:32] <MTBS> whats win/dxdiag
#1143 [13:33] <CubeTheThird> MTBS, follow the instructions Absol gave you after that
#1144 [13:33] <MTBS> okay
#1145 [13:33] <MATT__> ------------------ System Information ------------------ Time of this report: 8/23/2016, 19:31:35 Machine name: TEUSZY98 Operating System: Windows 8.1 64-bit (6.3, Build 9600) (9600.winblue_ltsb.160611-0600) Language: English (Regional Setting: English) System Manufacturer: TOSHIBA System Model: SATELLITE L50-B BIOS: 2.00 Processor: Intel(R) Core(TM) i5-4210U CPU
#1146 [13:33] <MTBS> thank you
#1147 [13:33] <MATT__> these are my specs
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#1149 [13:33] <CubeTheThird> MATT__, paste it onto http://paste.ubuntu.com not here
#1150 [13:34] <MATT__> why
#1151 [13:34] * minecrafterseppe [minecrafterseppe@notlogged] has joined #minecrafthelp
#1152 [13:34] <CubeTheThird> MATT__, it's way too long to paste here. You need to give us a link to the website so we can see it
#1153 [13:35] <MATT__> ok
#1154 [13:35] <GamingArsenal> thx
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#1158 [13:36] <minecrafterseppe> black screen after shooting an spectral arrow to anymob/player in multiplayer and sigleplayer i find an lot of information but specific fix
#1159 [13:36] <CubeTheThird> ??> minecrafterseppe win/dxdiag
#1160 [13:36] <Absol> minecrafterseppe: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1162 [13:36] <bryan> http://paste.ubuntu.com/23082751/
#1163 [13:36] <CubeTheThird> bryan, one moment
#1164 [13:36] <bryan> k
#1165 [13:37] * dhavidh7 [dhavidh7@notlogged] has joined #minecrafthelp
#1166 [13:37] <CubeTheThird> bryan, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1167 [13:37] <bryan> k thanks
#1168 [13:37] <dhavidh7> hi
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#1171 [13:37] <GamingArsenal> when will i here back?
#1172 [13:37] * dhavidh7 [dhavidh7@notlogged] has quit. (Client Quit)
#1173 [13:38] <MATT__> http://paste.ubuntu.com/23082751/
#1174 [13:38] <MTBS> cubethethird i did all the steps but like how is that going to fix my problem
#1175 [13:38] <CubeTheThird> GamingArsenal, Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1176 [13:38] <CubeTheThird> MATT__, one sec
#1177 [13:38] <MTBS> do i paste the link
#1178 [13:38] <CubeTheThird> MTBS, yes give the link here
#1179 [13:38] <MTBS> http://paste.ubuntu.com/23082755/
#1180 [13:39] <CubeTheThird> MATT__, umm.. why did you give me someone else's link?
#1181 [13:39] <CubeTheThird> MTBS, one sec
#1182 [13:39] <MTBS> okay :)
#1183 [13:39] <MATT__> http://paste.ubuntu.com/23082803/
#1184 [13:39] <MATT__> there u go
#1185 [13:39] <CubeTheThird> MTBS, ok let's update your drivers. download and install https://downloadcenter.intel.com/download/26079
#1186 [13:39] * spazzedoreo [spazzedoreo@notlogged] has joined #minecrafthelp
#1187 [13:40] <CubeTheThird> MATT__, you didn't paste the full report onto the website. It's much longer
#1188 [13:40] <MTBS> ok brb
#1189 [13:40] <minecrafterseppe> http://paste.ubuntu.com/23082823/
#1190 [13:40] <minecrafterseppe> kk did it
#1191 [13:40] <CubeTheThird> minecrafterseppe, one sec
#1192 [13:40] <spazzedoreo> http://paste.ubuntu.com/23082768/
#1193 [13:40] <CubeTheThird> spazzedoreo, one moment
#1194 [13:41] <spazzedoreo> ok
#1195 [13:41] <CubeTheThird> minecrafterseppe, hmm. In-game, when you press f3, does it show Intel or Nvidia graphics to the right of your screen?
#1196 [13:42] <minecrafterseppe> let me check 1 sec
#1197 [13:42] <MATT__> http://paste.ubuntu.com/23082825/
#1198 [13:42] <MATT__> now ive pasted everything
#1199 [13:42] <CubeTheThird> spazzedoreo, try download and install the 3rd download: https://downloadcenter.intel.com/download/26078/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88355
#1200 [13:42] <CubeTheThird> MATT__, ok let's see
#1201 [13:42] <spazzedoreo> ok ill try
#1202 [13:42] <minecrafterseppe> intel
#1203 [13:43] <CubeTheThird> MATT__, hm that's interesting. In-game, when you press f3, does it show Intel or AMD for graphics, to the right of the screen?
#1204 [13:43] * MeowMeowMeowMeow [MeowMeowMeowMeow@notlogged] has joined #minecrafthelp
#1205 [13:43] <minecrafterseppe> intel
#1206 [13:44] <MATT__> intel
#1207 [13:44] <CubeTheThird> minecrafterseppe, ahh there's part of the issue. THe game isn't running on your intel graphics card
#1208 [13:44] <CubeTheThird> minecrafterseppe, err I mean Nvidia graphic card
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#1210 [13:44] <CubeTheThird> MATT__, looks like that's why you're having issues. The game isn't using your AMD graphics card. We should also update the drivers for that. One sec
#1211 [13:44] <minecrafterseppe> how do i fix this?
#1212 [13:45] <MTBS> Yeah i downloaded it but it says it isnt for my computer
#1213 [13:45] * tman338 [tman338@notlogged] has joined #minecrafthelp
#1214 [13:45] <MATT__> ok
#1215 [13:45] <MeowMeowMeowMeow> I just recently started hosting my own server, but I'm having issues with some plugins. My AutoRank plugin and mcMMO plugins are not working, I have several plugins, I'm not sure what is wrong. I've googled it but I'm not very tech savvy when it comes to actually changing things in files to fix things. It said to check my log but I didn't understand one bit of it.
#1216 [13:45] <CubeTheThird> MATT__, try download and install radeon software: http://support.amd.com/en-us/download/mobile?os=Windows%208.1%20-%2064
#1217 [13:45] <CubeTheThird> minecrafterseppe, lemme find you a link
#1218 [13:45] <CubeTheThird> ??> MeowMeowMeowMeow mods
#1219 [13:45] <Absol> MeowMeowMeowMeow: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1220 [13:45] <Absol> MeowMeowMeowMeow: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1221 [13:46] <minecrafterseppe> um are both of u guys helping me and cant u guys see each other links?
#1222 [13:46] <CubeTheThird> minecrafterseppe, see https://nvidia.custhelp.com/app/answers/detail/a_id/2615/~/how-do-i-customize-optimus-profiles-and-settings%3F
#1223 [13:46] <spazzedoreo> it says the installation package is not supported by this processor type
#1224 [13:46] <MATT__> ok im doing it now
#1225 [13:46] <tman338> i need help to fix a problem with joining servers on minecraft
#1226 [13:46] <minecrafterseppe> i will click on the link of the red name (cubethethird) if u dont mind
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#1228 [13:46] <CubeTheThird> spazzedoreo, hmm one sec
#1229 [13:46] <CubeTheThird> tman338, what problem?
#1230 [13:46] <spazzedoreo> ok
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#1232 [13:46] <CubeTheThird> minecrafterseppe, that's the only link for you
#1233 [13:47] <MTBS> CubeTheThird i downloaded it but it says that its not validated for my computer
#1234 [13:47] <CubeTheThird> spazzedoreo, you did get the 3rd download on that page right?
#1235 [13:47] <spazzedoreo> yes
#1236 [13:47] <CubeTheThird> MTBS, uhggg alright gonna have to get a different one then
#1237 [13:47] * bigdaddyj [bigdaddyj@notlogged] has joined #minecrafthelp
#1238 [13:47] <MeowMeowMeowMeow> @CubeTheThird notntn, AutoRank, ClearLag, CoreProtect, Nicknames, LWC, mcMMO, MultiHome, Vault, WorldClaim, WorldEdit, WorldGuard.
#1239 [13:47] <MTBS> thats what im trying ill check back
#1240 [13:47] <CubeTheThird> MeowMeowMeowMeow, read what Absol told you. We don't support mods here
#1241 [13:48] * bigdaddyj [bigdaddyj@notlogged] has quit. (Client Quit)
#1242 [13:48] <tman338> java.net.connectexeptions connecting timed ut no further information
#1243 [13:48] <MeowMeowMeowMeow> okay, thanks anyway c:
#1244 [13:48] * MeowMeowMeowMeow [MeowMeowMeowMeow@notlogged] has quit. (Client Quit)
#1245 [13:48] <CubeTheThird> tman338, does this occur with any server?
#1246 [13:49] <tman338> yes
#1247 [13:49] * bigdaddyj [bigdaddyj@notlogged] has joined #minecrafthelp
#1248 [13:49] <CubeTheThird> tman338, what anti-virus and firewall software do you have?
#1249 [13:49] <spazzedoreo> what can i do
#1250 [13:49] <CubeTheThird> spazzedoreo, hmm that's really weird. Supposed to be the right driver... let's try getting one from your computer manufacturer instead
#1251 [13:50] <tman338> microsoft security esentials
#1252 [13:50] <CubeTheThird> tman338, in that case let's do a malware scan
#1253 [13:50] <CubeTheThird> ??> tman338 av/adwcleaner
#1254 [13:50] <Absol> tman338: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#1255 [13:50] <Absol> tman338: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#1256 [13:50] * spazzedoreo [spazzedoreo@notlogged] has quit. (Quit: Web client closed)
#1257 [13:51] <minecrafterseppe> it did not fix my bug "How can I override the default graphics processor for a program?"
#1258 [13:51] <tman338> ok
#1259 [13:51] <minecrafterseppe> i did what it tolled me to do and lauched mc stil did not fix the bug
#1260 [13:51] <CubeTheThird> minecrafterseppe, make sure you close and re-open the game and launcher after making the changes
#1261 [13:52] <minecrafterseppe> i did relauch mc and laucher due to me needed to open the game with the new option
#1262 [13:52] <bigdaddyj> i need help my minecraft wont start up. i tried to start up minecraft but then it said that i need to update my display driver and when i checked everything was up to date and then minecraft sent me here to look for help
#1263 [13:52] <CubeTheThird> minecrafterseppe, ok. Does it now show the correct graphics card in the f3 menu?
#1264 [13:52] <CubeTheThird> bigdaddyj, do you have a dxdiag report?
#1265 [13:52] <minecrafterseppe> "nvidia corporation(incaps)"
#1266 [13:52] <bigdaddyj> yeah
#1267 [13:53] <CubeTheThird> minecrafterseppe, ok that's good at least. Perhaps you need a driver update. One sec lemme find you one
#1268 [13:53] <CubeTheThird> bigdaddyj, give the URL to it here
#1269 [13:53] <tman338> it said there where no threats found
#1270 [13:53] <bigdaddyj> http://paste.ubuntu.com/23082885/
#1271 [13:53] <CubeTheThird> tman338, oh. hmm
#1272 [13:53] <CubeTheThird> ??> tman338 tools/hjt
#1273 [13:53] <Absol> tman338: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1274 [13:53] <Absol> tman338: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1275 [13:54] <minecrafterseppe> yes thats what i want (searching this bug everbody says update this update that but my windows update says im up to date so idk)
#1276 [13:54] <CubeTheThird> bigdaddyj, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1277 [13:54] <CubeTheThird> minecrafterseppe, well windows update is crap for finding drivers. One sec I'll grab it for you
#1278 [13:54] <minecrafterseppe> kk ty
#1279 [13:54] <bigdaddyj> ok thanks
#1280 [13:55] <CubeTheThird> minecrafterseppe, ok try download and install http://www.nvidia.com/download/driverResults.aspx/105853/en-us
#1281 [13:55] <minecrafterseppe> yes sir
#1282 [13:55] <tman338> wo wo wo,im a computer dummy and i have no idea what that stuff means
#1283 [13:56] <MTBS> yo so i'm downloading these drivers but none of them are working like they say ( dont meet minumum requirements) so do i need a specific one for my pc?
#1284 [13:56] * Flimturds [Flimturds@notlogged] has joined #minecrafthelp
#1285 [13:56] <CubeTheThird> tman338, what part of the instructions do you not understand?
#1286 [13:56] <Flimturds> hey was here earlier, can i have the link to the thing that i can show you my crash report
#1287 [13:56] <tman338> the micro hijack part
#1288 [13:56] <CubeTheThird> MTBS, ya I'm tying to find your computer on the lenovo website
#1289 [13:57] <CubeTheThird> Flimturds, http://paste.ubuntu.com
#1290 [13:57] <Flimturds> http://paste.ubuntu.com/23082900/
#1291 [13:57] <CubeTheThird> tman338, download the tool on the download website Absol gave you
#1292 [13:57] <MTBS> okay thanks
#1293 [13:57] <tman338> ok
#1294 [13:58] <CubeTheThird> MTBS, ok I think this is the one: http://support.lenovo.com/ca/en/products/Desktops-and-all-in-ones/Lenovo-H-Series-desktops/Lenovo-H530-Desktop/downloads/DS103588
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#1296 [13:58] <Flimturds> cube what is my issue?
#1297 [13:58] <CubeTheThird> Flimturds, does your issue occur without mods?
#1298 [13:59] <Flimturds> yes
#1299 [13:59] <Flimturds> i can de activate optifine and re do it if you want
#1300 [13:59] <CubeTheThird> Flimturds, can you send a crash report for that?
#1301 [13:59] <Flimturds> okay
#1302 [13:59] <tman338> ok i downloaded it and agreed
#1303 [13:59] <MTBS> alright lemme try it
#1304 [13:59] <CubeTheThird> <Absol> tman338: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1305 [14:01] <Flimturds> http://paste.ubuntu.com/23082904/
#1306 [14:01] <Flimturds> was talking with matty for a good hour about this issue
#1307 [14:01] <Flimturds> he was out of ideas
#1308 [14:01] <Lord_Ralex> and you still did not reduce the memory
#1309 [14:01] <Lord_Ralex> do that...
#1310 [14:01] <Flimturds> okay
#1311 [14:01] <CubeTheThird> woa ya
#1312 [14:01] <Lord_Ralex> won't fix it, but please don't boost it unless you know what you are going
#1313 [14:01] <Lord_Ralex> doing*
#1314 [14:02] <Lord_Ralex> leave it at the 1G it was originally at
#1315 [14:02] <CubeTheThird> In the past changing the memory caused issues similar to this
#1316 [14:02] <Chromaryu> (is using G1GC good idea?)
#1317 [14:02] <CubeTheThird> ?
#1318 [14:03] <Chromaryu> -XX:+UseG1GC
#1319 [14:04] <tman338> ok i pasted the info to the link
#1320 [14:04] <CubeTheThird> I've seen people use it before
#1321 [14:04] <CubeTheThird> dono its impact
#1322 [14:04] <CubeTheThird> tman338, ok give the link to your paste here
#1323 [14:05] <tman338> http://paste.ubuntu.com/23082916/
#1324 [14:05] * minecrafterseppe [minecrafterseppe@notlogged] has quit. (Ping timeout: 195 seconds)
#1325 [14:05] <grandrolf> Chromaryu: do you also have experimental unlocked?
#1326 [14:06] <Chromaryu> Nop
#1327 [14:06] <Flimturds> okay this was happening again i type in my info and it still dosent log me in then i try like 10 min later and it works
#1328 [14:06] <CubeTheThird> tman338, hmm I'm not seeing anything there that would conflict with connecting to a server. Can you give an example of a server?
#1329 [14:06] <grandrolf> Chromaryu: then I think it doesn't do anything
#1330 [14:06] <Chromaryu> grandrolf: since Java7, G1GC is usable option
#1331 [14:07] <tman338> hub.thenexusmc.com
#1332 [14:07] <CubeTheThird> .mcping hub.thenexusmc.com
#1333 [14:07] <ExtremeBot> CubeTheThird: Sorry, but 66.85.166.130:25565 appears to be down! (Request timed out)
#1334 [14:07] * minecrafterseppe [minecrafterseppe@notlogged] has joined #minecrafthelp
#1335 [14:08] * MTBS [MTBS@notlogged] has quit. (Ping timeout: 195 seconds)
#1336 [14:08] <CubeTheThird> tman338, that server appears to be down
#1337 [14:08] <minecrafterseppe> sorry my wifi went out short explain the bug is stil here cubethethird
#1338 [14:08] <CubeTheThird> minecrafterseppe, you updated the driver?
#1339 [14:08] <minecrafterseppe> yes i think
#1340 [14:08] <tman338> where could i find the server name and server adress of a server i would like to join
#1341 [14:08] <grandrolf> Chromaryu: i thought you needed the experimental switch to unlock it, perhaps I remember wrong :)
#1342 [14:08] <minecrafterseppe> want to check frist?
#1343 [14:08] <CubeTheThird> minecrafterseppe, well you installed it no?
#1344 [14:08] <minecrafterseppe> yes
#1345 [14:09] <CubeTheThird> tman338, you can test with this server: mctest.ae97.net
#1346 [14:09] <CubeTheThird> minecrafterseppe, and the game screen goes black when you see spectral arrows?
#1347 [14:09] <minecrafterseppe> no when the glowing effect of the arrow is on some entity
#1348 [14:09] <CubeTheThird> ya that
#1349 [14:09] <tman338> would i put that in server name or server adress
#1350 [14:09] * MTBS [MTBS@notlogged] has joined #minecrafthelp
#1351 [14:10] <CubeTheThird> minecrafterseppe, well that's definitely been linked to driver issues. Is the VBOs setting on in the game's video settings
#1352 [14:10] <CubeTheThird> tman338, address
#1353 [14:10] <minecrafterseppe> yes?
#1354 [14:10] <CubeTheThird> minecrafterseppe, you don't seem sure
#1355 [14:10] <tman338> then what would i put in for the server name
#1356 [14:10] <MTBS> cubethethird i downloaded the driver then my pc screen went bonkers so i restarted my pc, am i good now
#1357 [14:10] <CubeTheThird> tman338, doesn't matter. Put test server or something
#1358 [14:10] <minecrafterseppe> vsyn on vbos off
#1359 [14:10] <CubeTheThird> MTBS, you restarted your PC while it was installing..?
#1360 [14:11] <MTBS> no after it was installing
#1361 [14:11] <MTBS> but my screen went all epileptic
#1362 [14:11] <CubeTheThird> MTBS, ya that's normal during video driver installs
#1363 [14:11] <tman338> ok
#1364 [14:11] <MTBS> okay so should i see if my problem is fixed
#1365 [14:11] <minecrafterseppe> sure of what?
#1366 [14:11] <CubeTheThird> MTBS, yes try again
#1367 [14:11] <CubeTheThird> minecrafterseppe, turn VBOs on
#1368 [14:11] <Flimturds> when i type my info in it dosent work this was happening earlier then i tried like 10 mins later and it worked
#1369 [14:11] <minecrafterseppe> okay
#1370 [14:12] <minecrafterseppe> still black screen
#1371 [14:12] <CubeTheThird> hmm
#1372 [14:12] <CubeTheThird> I wonder if it's related to the intel drivers
#1373 [14:12] <Flimturds> cube?
#1374 [14:12] <CubeTheThird> Flimturds, what does it tell you?
#1375 [14:13] <minecrafterseppe> let me check if my update realy worked
#1376 [14:13] <Flimturds> just that its incorrect
#1377 [14:13] <MTBS> Hey!!! cubethethird it worked thank you so much for the help !!!!!!
#1378 [14:13] <CubeTheThird> minecrafterseppe, ok try installing this update too: https://downloadcenter.intel.com/download/26079/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81496
#1379 [14:13] <MTBS> your a god
#1380 [14:13] <CubeTheThird> MTBS, awesome!
#1381 [14:13] <minecrafterseppe> kk after i check the last one was succesfull
#1382 [14:14] <CubeTheThird> Flimturds, are you on a public network, like at a school or library?
#1383 [14:14] <Flimturds> no
#1384 [14:14] <CubeTheThird> Flimturds, hmm dono why it would do that
#1385 [14:14] <tman338> alrite its working,thank you
#1386 [14:14] <CubeTheThird> good good
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#1388 [14:15] <Flimturds> ugh
#1389 [14:15] <Flimturds> have tried to fix this for more then 3 hours
#1390 [14:15] <minecrafterseppe> looks like i clicked away on the last stepp of the update (sorry)
#1391 [14:15] <Flimturds> the crash thing
#1392 [14:15] * Sophia0011 [Sophia0011@notlogged] has joined #minecrafthelp
#1393 [14:15] <CubeTheThird> Flimturds, can you send a dxdiag report?
#1394 [14:16] <Flimturds> sure if i can get logged in
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#1396 [14:17] <CubeTheThird> brb
#1397 [14:17] * MTBS [MTBS@notlogged] has quit. (Ping timeout: 195 seconds)
#1398 [14:18] * minecrafterseppe [minecrafterseppe@notlogged] has quit. (Ping timeout: 195 seconds)
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#1400 [14:20] <minecrafterseppe> okay now im 100% sure the update worked but i stil have that bug
#1401 [14:21] <minecrafterseppe> u there @CubeTheThird
#1402 [14:22] <Flimturds> okay cube i have the report without optifine and 1g
#1403 [14:22] <Flimturds> http://paste.ubuntu.com/23082945/
#1404 [14:22] <Flimturds> still dosent work
#1405 [14:22] <CubeTheThird> minecrafterseppe, you installed the intel driver I sent you?
#1406 [14:22] <CubeTheThird> ??> Flimturds win/dxdiag
#1407 [14:22] <Absol> Flimturds: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1408 [14:22] * osuka__ [osuka__@notlogged] has joined #minecrafthelp
#1409 [14:22] <Flimturds> okau
#1410 [14:22] * osuka_ [osuka_@notlogged] has quit. (Killed (NickServ (GHOST command used by osuka__)))
#1411 [14:22] * osuka__ is now known as osuka_
#1412 [14:23] <Flimturds> yea i did that
#1413 [14:23] <Flimturds> http://paste.ubuntu.com/23082945/
#1414 [14:23] <minecrafterseppe> not yet my pc restarted after retrying nvidia can u send link again?
#1415 [14:23] * lili [lili@notlogged] has joined #minecrafthelp
#1416 [14:23] <CubeTheThird> minecrafterseppe, here: https://downloadcenter.intel.com/download/26079/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81496
#1417 [14:24] <minecrafterseppe> thank u
#1418 [14:24] <CubeTheThird> Flimturds, no, that's your crash report, not dxdiag report
#1419 [14:24] <Flimturds> ohhh yea okay
#1420 [14:24] <Flimturds> ohhh yea okay
#1421 [14:25] * lili [lili@notlogged] has left #minecrafthelp
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#1423 [14:26] <Flimturds> http://paste.ubuntu.com/23082960/
#1424 [14:27] <CubeTheThird> ??> Flimturds win/reinst
#1425 [14:27] <harry> when trying to log into my accou nt i reset my password and then tried to log in again knowing for sure that my password and email was correct the server said error the email address is unvalid
#1426 [14:27] <Absol> Flimturds: You may need to reinstall the locally installed files that Minecraft puts into place.
#1427 [14:27] <Absol> Flimturds: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1428 [14:28] * Hack_play [Hack_play@notlogged] has joined #minecrafthelp
#1429 [14:28] * Hack_play [Hack_play@notlogged] has quit. (Client Quit)
#1430 [14:28] <CubeTheThird> harry, perhaps your account is under a different email then?
#1431 [14:28] <Flimturds> whats the saves directory?
#1432 [14:29] <grandrolf> the folder "saves" under the .minecraft directory - that contains your saved worlds
#1433 [14:29] <CubeTheThird> Flimturds, the saves folder? If there isn't one don't worry about it
#1434 [14:30] <Flimturds> so delete EVERYTHING exept that?
#1435 [14:30] <Flimturds> really?
#1436 [14:30] <CubeTheThird> Flimturds, yup
#1437 [14:31] <Flimturds> alright
#1438 [14:34] <Flimturds> okay i did that do i need to save or anything or just x out
#1439 [14:34] <CubeTheThird> Flimturds, after it's all deleted try playing again
#1440 [14:35] <Flimturds> okay
#1441 [14:35] <Flimturds> alright here goes nothing :)
#1442 [14:35] * mugra [mugra@notlogged] has joined #minecrafthelp
#1443 [14:36] <Flimturds> WHY
#1444 [14:36] <mugra> Could anyone shed light on the "Error: Could not find or load main class (or"
#1445 [14:36] <Flimturds> didint work
#1446 [14:36] <CubeTheThird> mugra, copy the full log onto http://paste.ubuntu.com and give the URL here.
#1447 [14:36] * ENDER_ [ENDER_@notlogged] has joined #minecrafthelp
#1448 [14:36] <Flimturds> what do i do now
#1449 [14:37] <ENDER_> I NEED HELP
#1450 [14:37] <CubeTheThird> Flimturds, sorry then. Nothing else I can recommend beyond what you've already been recommended to do
#1451 [14:37] <ENDER_> DGF
#1452 [14:37] <ENDER_> DFGDS
#1453 [14:37] <ENDER_> G
#1454 [14:37] <ENDER_> FGDF
#1455 [14:37] * Absol kicked ENDER_ from #minecrafthelp (Reason: NDER_ :Stop spamming)
#1456 [14:37] <CubeTheThird> apparently they need help alright
#1457 [14:37] * acmeboys [acmeboys@notlogged] has joined #minecrafthelp
#1458 [14:37] <mugra> Sorry for the inconvenience, how do I do that? I jsut copied the error message that popped up.
#1459 [14:37] <DopeGhoti> They need help in knowing decororum, yeah.
#1460 [14:37] * acmeboys [acmeboys@notlogged] has quit. (Client Quit)
#1461 [14:37] <Flimturds> wow so my computer is pretty much dead
#1462 [14:37] <Flimturds> that sucks
#1463 [14:38] <CubeTheThird> ??> mugra launcher/game-output
#1464 [14:38] <Absol> mugra: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1465 [14:38] <Absol> mugra: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1466 [14:38] * minecrafterseppe_ [minecrafterseppe_@notlogged] has joined #minecrafthelp
#1467 [14:38] <mugra> that was all the text it gave me
#1468 [14:39] <CubeTheThird> mugra, in the game output tab?
#1469 [14:39] * minecrafterseppe [minecrafterseppe@notlogged] has quit. (Ping timeout: 195 seconds)
#1470 [14:39] <mugra> yeah
#1471 [14:39] <mugra> I can gyazo screenshot it if you like
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#1473 [14:39] <CubeTheThird> mugra, sure
#1474 [14:40] <minecrafterseppe_> kk i have installed both updates i stil have the bug @CubeTheThird
#1475 [14:40] <mugra> https://gyazo.com/dd3928692fcdc5312ae71b300fbad95a
#1476 [14:40] <CubeTheThird> minecrafterseppe_, hmm that's very strange. in-game, hold f3+c until it crashes
#1477 [14:40] <minecrafterseppe_> kk
#1478 [14:41] <CubeTheThird> mugra, oh. Never seen the message exactly like that before. Can you send the Launcher Log in that case?
#1479 [14:41] * Flimturds [Flimturds@notlogged] has quit. (Ping timeout: 195 seconds)
#1480 [14:41] <mugra> sure, how do I do that
#1481 [14:41] <CubeTheThird> mugra, copy all the text onto http://paste.ubuntu.com and give the URL here.
#1482 [14:41] <CubeTheThird> mugra, specifically from the Launcher Log tab
#1483 [14:42] <mugra> http://paste.ubuntu.com/23082990/
#1484 [14:43] <CubeTheThird> mugra, click Edit Profile, and uncheck the JVM Arguments box
#1485 [14:43] <minecrafterseppe_> http://paste.ubuntu.com/23082993/
#1486 [14:44] <CubeTheThird> minecrafterseppe_, hmm. Let's try doing a clean install of the game
#1487 [14:44] <CubeTheThird> ??> minecrafterseppe_ win/reinst
#1488 [14:44] <Absol> minecrafterseppe_: You may need to reinstall the locally installed files that Minecraft puts into place.
#1489 [14:44] <Absol> minecrafterseppe_: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1490 [14:45] <mugra> wow that fixed it! tyvm!
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#1492 [14:45] <minecrafterseppe_> um how do i keep all my server ip and configs?
#1493 [14:45] <minecrafterseppe_> world etc i dont care
#1494 [14:45] <CubeTheThird> minecrafterseppe_, keep the servers.dat file
#1495 [14:45] * mugra [mugra@notlogged] has quit. (Quit: Web client closed)
#1496 [14:45] <minecrafterseppe_> kk
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#1498 [14:49] * dave9787 [dave9787@notlogged] has joined #minecrafthelp
#1499 [14:49] <dave9787> hello i would like to report a hacker
#1500 [14:49] <dave9787> as in he hacked my account
#1501 [14:50] * divan [divan@notlogged] has quit. (Ping timeout: 195 seconds)
#1502 [14:50] <dave9787> his email is askertunahan19@hotmail.cmo
#1503 [14:50] <dave9787> his email is askertunahan19@hotmail.com
#1504 [14:51] <Lord_Ralex> And.....? We are....
#1505 [14:51] * Kirito points to the topic on top of the window
#1505 [14:51] * Trovity [Trovity@notlogged] has joined #minecrafthelp
#1506 [14:52] <Kirito> Oh, he left
#1507 [14:52] <Trovity> Hey i'm having a problem running Minecraft smoothly when i get i to play it lags and my computers specs reach the requirement i have an Intel core i3 processor and a 8.1 GB ram so Minecraft should run more than better and i also have have the latest version of java and latest version of minecraft and fast internet i'm able to play other games smoothly like trove/smite/warframe but for some reason Minecraft wont run smoothly and i
#1508 [14:52] <CubeTheThird> lol
#1509 [14:53] <CubeTheThird> Trovity, do you mean your FPS is low?
#1510 [14:53] <Kirito> Trovity: 8.1 GB of RAM?
#1511 [14:54] <Trovity> yea 8.1 GB RAM and i tried putting the fps higher or lower but nothing worked it would like glitch and lag everytime i would actually move with WASD keys but not camera
#1512 [14:54] <minecrafterseppe_> um i just reinstalled but my saves and all that stuff is still there (everting like i never deleted it)
#1513 [14:55] <minecrafterseppe_> and bug stil happens
#1514 [14:55] <Trovity> yea i uninstalled it and and installed it again but nothing so i used another alternative download and still nothing
#1515 [14:55] <CubeTheThird> Trovity, what is your FPS at normally?
#1516 [14:56] <CubeTheThird> minecrafterseppe_, can you reinstall the nvidia drivers again, and choose a custom install -> clean install ?
#1517 [14:56] <minecrafterseppe_> sure i gues
#1518 [14:56] <Trovity> 120
#1519 [14:57] <CubeTheThird> Trovity, .. and you find that low..?
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#1521 [14:58] <Trovity> no but idk it would lag i put it lower and lagged i put it higher and it lags
#1522 [14:58] <Trovity> no but idk it would lag i put it lower and lagged i put it higher and it lags
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#1526 [14:59] <Trovity> idk what to do it work play smoothly
#1527 [14:59] <CubeTheThird> Trovity, when you say lag, do you mean the FPS drops, or do you mean something else?
#1528 [15:00] <Trovity> i mean that the game lags i move around and it wont run smothly
#1529 [15:00] <Trovity> i jump and it starts freezing and going slow
#1530 [15:00] <CubeTheThird> Trovity, in-game, hold f3+c until it crashes
#1531 [15:01] <Trovity> okay give me a second
#1532 [15:03] <Trovity> okay now what?
#1533 [15:03] <Kirito> ??> Trovity paste
#1534 [15:03] <Absol> Trovity: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1535 [15:03] <Kirito> Trovity: Paste your crash log there and give us the link :)
#1536 [15:04] <Trovity> okay
#1537 [15:04] <minecrafterseppe_> installed clean stil the bug ugh
#1538 [15:05] <CubeTheThird> I g2g for a bit
#1539 [15:05] <Kirito> minecrafterseppe_: Did the installer ask you to restart?
#1540 [15:05] <Kirito> CubeTheThird: I got you, don't worry
#1541 [15:05] <Trovity> wont let me paste or copy
#1542 [15:05] <minecrafterseppe_> the installer did not ask that dho
#1543 [15:05] <Kirito> Trovity: Right-click the log in the launcher and hit Select All
#1544 [15:06] <Kirito> minecrafterseppe_: Usually graphics drivers need a restart. Would you mind doing so and seeing if the issue persists?
#1545 [15:06] <Trovity> thats what im doing but the options dont come up
#1546 [15:06] <Kirito> Trovity: Are you using the default launcher or a third-party?
#1547 [15:06] <Trovity> nvm got it
#1548 [15:06] <Trovity> ---- Minecraft Crash Report ---- // Sorry :( Time: 8/23/16 4:02 PM Description: Manually triggered debug crash java.lang.Throwable at bcx.az(SourceFile:1705) at bcx.t(SourceFile:1626) at bcx.av(SourceFile:968) at bcx.a(SourceFile:396) at net.minecraft.client.main.Main.main(SourceFile:124) A detailed walkthrough of the error, its code path and all known details is as follows: -----------------------------------------------
#1549 [15:07] * daniel-minecraft [daniel-minecraft@notlogged] has quit. (Ping timeout: 195 seconds)
#1550 [15:07] <Kirito> Trovity: Please paste it using the link I gave you. Don't paste it here
#1551 [15:07] <Trovity> oh ok
#1552 [15:07] <minecrafterseppe_> kk but the update did not ask me to restart
#1553 [15:07] <Kirito> ??> minecrafterseppe_ 42
#1554 [15:07] <Absol> minecrafterseppe_: Have you tried turning it off and on again? The universal fix.
#1555 [15:07] <Trovity> now what??
#1556 [15:07] <minecrafterseppe_> turning of on what?
#1557 [15:07] <Kirito> Trovity: Did you hit paste?
#1558 [15:07] <Kirito> minecrafterseppe_: Your computer
#1559 [15:08] <Trovity> yes into the big box
#1560 [15:08] <minecrafterseppe_> um i do not have the icon of (update) on my on off button
#1561 [15:08] <Kirito> Trovity: Give us the URL you're brought to. It should look like http://paste.ubuntu.com/12345678
#1562 [15:08] <minecrafterseppe_> (on my screen)
#1563 [15:08] <Kirito> minecrafterseppe_: You can't restart?
#1564 [15:08] <minecrafterseppe_> i can
#1565 [15:08] <Trovity> yes
#1566 [15:08] <Trovity> http://paste.ubuntu.com/23083051/
#1567 [15:08] <Kirito> Trovity: One moment
#1568 [15:09] <Trovity> okay
#1569 [15:09] <Kirito> Trovity: Click Edit Profile on the launcher and untick "JVM Arguments"
#1570 [15:09] <Kirito> Then try the game again
#1571 [15:09] <Kirito> minecrafterseppe_: Then please do so
#1572 [15:09] <Trovity> ok
#1573 [15:10] <minecrafterseppe_> okay
#1574 [15:10] <Trovity> like turn it on?
#1575 [15:10] <Trovity> i clicked on the box
#1576 [15:10] <Kirito> Trovity: No, the opposite. Make sure it's unchecked
#1577 [15:10] <Kirito> Was it unchecked before?
#1578 [15:10] <Trovity> oh it was unchecked already
#1579 [15:10] <Kirito> Oh, then try checking it
#1580 [15:10] <Kirito> Then run it again; my apologies
#1581 [15:11] <Trovity> okay then what
#1582 [15:11] <Trovity> its oka
#1583 [15:11] * a [a@notlogged] has joined #minecrafthelp
#1584 [15:12] <Trovity> its the same?
#1585 [15:12] <Kirito> Trovity: Hit F3, then do something that causes it to slow down. How low does the FPS get?
#1586 [15:13] * minecrafterseppe [minecrafterseppe@notlogged] has joined #minecrafthelp
#1587 [15:13] <Trovity> okay
#1588 [15:13] * minecrafterseppe_ [minecrafterseppe_@notlogged] has quit. (Ping timeout: 195 seconds)
#1589 [15:13] <minecrafterseppe> i restarted stil notning changes stil the black screen why is this even an thing
#1590 [15:14] <Trovity> it drops to 1 and then goes up 20 and goes back down between those numbers??
#1591 [15:15] * a [a@notlogged] has quit. (Ping timeout: 195 seconds)
#1592 [15:15] <Kirito> Trovity: So the maximum is 20?
#1593 [15:15] <Kirito> minecrafterseppe: One moment
#1594 [15:15] <minecrafterseppe> okay
#1595 [15:16] <Trovity> no the highest it went was 61 when im not moving
#1596 [15:16] <Kirito> Trovity: Try looking straight up or straight down. Is your FPS high?
#1597 [15:17] * TheCatKookiePrincess [TheCatKookiePrincess@notlogged] has joined #minecrafthelp
#1598 [15:17] <Trovity> no its low from 1 to 31 and switches around
#1599 [15:17] <TheCatKookiePrincess> OK.
#1600 [15:18] <Kirito> Trovity: Would you mind going into your settings and telling me what the FPS limit is?
#1601 [15:18] <TheCatKookiePrincess> Do I have to pay for a Minecaft account or the game its self?
#1602 [15:18] <Trovity> 120
#1603 [15:18] <Kirito> TheCatKookiePrincess: You create a Mojang account and purchase a license to use your account for the game.
#1604 [15:18] * Daley [Daley@notlogged] has joined #minecrafthelp
#1605 [15:18] <Kirito> Trovity: Okay. We're going to test a theory I had the other day, if you don't mind.
#1606 [15:19] <Daley> Hey
#1607 [15:19] <Trovity> surething
#1608 [15:19] <Daley> I upgraded my minecraft account to a Mojang account a while back and forgot my password - but I've forgot the email! Any idea how to get my account back?
#1609 [15:19] <TheCatKookiePrincess> I have a Mojang account but I can't purchase the account
#1610 [15:19] <Kirito> Trovity: I'd like you to start out by moving the limit all the way to 10, then seeing if it's consistently 10. Move it over another notch to 20. If it stays consistent, move to 30. Continue until you notice a large fluctuation in FPS and tell me what you're at :)
#1611 [15:19] <Kirito> TheCatKookiePrincess: What does it say?
#1612 [15:20] <Kirito> Daley: Do you know what could be your email?
#1613 [15:20] <Daley> I've tried the few I may have used, where can I send them?
#1614 [15:20] <Trovity> okay
#1615 [15:20] <Kirito> ??> Daley account/forgot-email
#1616 [15:20] <TheCatKookiePrincess> i already have the game and I use my brother's account but he has forgotten his password so I wanted to make my own account.
#1617 [15:20] <Absol> Daley: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#1618 [15:20] <Daley> I tried that bud
#1619 [15:20] <Daley> no email recieved one :/
#1620 [15:20] <Kirito> TheCatKookiePrincess: So you need to create a new Mojang account, correct?
#1621 [15:21] <Kirito> Daley: Then maybe try contacting Mojang Support. Would you like their email?
#1622 [15:21] <Daley> yeah please, what do I say to them?
#1623 [15:21] <minecrafterseppe> hello?
#1624 [15:21] <TheCatKookiePrincess> I have a Mojang account.
#1625 [15:21] <Trovity> okay when im in the game menu its at constantly 9-10 but if i exit the game menu to play it drops to 1 even if im not moving
#1626 [15:21] <Kirito> ??> Daley mojang/email
#1627 [15:21] <Absol> Daley: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1628 [15:21] <Absol> Daley: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1629 [15:22] <Daley> @kirito, I have found the original purchase email
#1630 [15:22] <Kirito> Daley: So you have the email you used?
#1631 [15:22] <Kirito> Trovity: With the 10 FPS limit?
#1632 [15:22] <TheCatKookiePrincess> Sorry. i was just wondering if I could get a free minecraft account because I already have the game.
#1633 [15:22] <Daley> No, the one I originally bought the game with in 2011
#1634 [15:22] <Lord_Ralex> TheCatKookiePrincess: no
#1635 [15:22] <Trovity> @kirito yes
#1636 [15:23] <TheCatKookiePrincess> Ok thanks anyway :)
#1637 [15:23] <Kirito> Daley: So you changed your email after purchasing the game?
#1638 [15:23] <minecrafterseppe> wow thecatkookieprinces thats the worst try ever
#1639 [15:23] <Daley> yeah
#1640 [15:23] * TheCatKookiePrincess [TheCatKookiePrincess@notlogged] has quit. (Quit: Web client closed)
#1641 [15:23] <Kirito> That's a legitimate question though. They had the game on one account, so they thought they could share it with another account. I know of some games that let you do that (you can't play at the same time, however)
#1642 [15:24] * Aidan [Aidan@notlogged] has joined #minecrafthelp
#1643 [15:24] <Kirito> ¯\_(ツ)_/¯
#1644 [15:24] <Aidan> hello
#1645 [15:24] <Kirito> Hiya, Aidan
#1646 [15:24] * mega2000joao [mega2000joao@notlogged] has joined #minecrafthelp
#1647 [15:24] <Aidan> hi, im having trouble with minecraft launching
#1648 [15:24] * mega2000joao [mega2000joao@notlogged] has quit. (Client Quit)
#1649 [15:24] <Trovity> what do i do now? :(
#1650 [15:25] <Kirito> Daley: There's not really much we can do other than have you email Mojang (see link above). Sorry :(
#1651 [15:25] <Aidan> My interent is working fine but my minecraft is lagging soo bad
#1652 [15:25] <Kirito> Trovity: Try increasing the limit
#1653 [15:25] <minecrafterseppe> @cubethethird u stil there?
#1654 [15:25] <Trovity> ok
#1655 [15:25] * Aidan [Aidan@notlogged] has quit. (Client Quit)
#1656 [15:25] <Kirito> Aidan: Are you on singleplayer mode?
#1657 [15:25] <Kirito> minecrafterseppe: CubeTheThird had to leave, I said I'd be with you after I assist Trovity; I'm still trying to figure out your issue, please be patient
#1658 [15:26] <Kirito> Daley: Out of curiosity, do you know the username of the account?
#1659 [15:26] <minecrafterseppe> ah ow sorry i dident read that part sorry
#1660 [15:26] <Kirito> It's alright/
#1661 [15:26] <Kirito> s/\//./
#1662 [15:26] <ExtremeBot> Kirito meant to say: It's alright.
#1663 [15:26] <minecrafterseppe> kk (it seems like many others have that issue to try googling "minecraft spectral black screen bug")
#1664 [15:27] <Kirito> minecrafterseppe: Can you please state your issue again? I wasn't around here when Cube originally helped you, so I only got the end bit of it
#1665 [15:28] <Trovity> okay so i increased it all the way to 90 so i didi 20 moved around then 30 then 40 each time moving around and nothing it still lags
#1666 [15:29] <minecrafterseppe> kk so when somting around me has the glowing effect my screen goes full black (if the thing would be in me screen sight) if i look away it goes away
#1667 [15:29] <minecrafterseppe> they say its an drive related issue but i updated my envidia driver on 2 different ways 2 times
#1668 [15:29] <Kirito> minecrafterseppe: If you updated your graphics card to no avail, then you nee a new one unfortunately.
#1669 [15:29] <Kirito> Just because you updated it doesn't mean it will 100% work
#1670 [15:30] <Kirito> Trovity: Try moving it to unlimited?
#1671 [15:30] <Kirito> Trovity: Try moving it to unlimited?
#1672 [15:30] * coderecess- [coderecess-@notlogged] has left #minecrafthelp
#1673 [15:30] <Trovity> alright
#1674 [15:30] <minecrafterseppe> um so ur saying that 1.10 FORCES people to buy new graphic drivers?
#1675 [15:30] <Kirito> minecrafterseppe: No. Your graphics card is just old enough that it can't support 1.10; try using 1.9 or an older version
#1676 [15:31] <minecrafterseppe> but how will i be able the game on servers i like? then
#1677 [15:31] <minecrafterseppe> everting is gonne get updated once
#1678 [15:31] <Trovity> NOPE nothing still the same it drops to 1 - 20
#1679 [15:31] <Kirito> minecrafterseppe: You need to purchase a new graphics card (if you're on desktop) or get a new computer.
#1680 [15:31] <Kirito> If you want to play 1.10, that is
#1681 [15:32] <Trovity> im about to give up man money just went down the drain :(
#1682 [15:32] <Kirito> Trovity: That's very odd. Unfortunately, I don't know an awful lot about the AV side of Minecraft, so you'll have to wait until Cube comes back :(
#1683 [15:32] <minecrafterseppe> u mean 1.10+ jezus so u got t
#1684 [15:32] <Trovity> thanks for the help
#1685 [15:32] <Kirito> Trovity: No problem, sorry I couldn't help much
#1686 [15:33] <Trovity> sorry for any inconvenience
#1687 [15:33] <minecrafterseppe> so lituraly everyone thats having this bug needs to get new cards why cant mojang fix this?
#1688 [15:33] <Lord_Ralex> ??> minecrafterseppe win/dxdiag
#1689 [15:33] <Absol> minecrafterseppe: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1690 [15:33] <Trovity> and whos cube?
#1691 [15:33] <Kirito> minecrafterseppe: Because it's not a software issue, but a hardware issue
#1692 [15:33] <minecrafterseppe> okay il do it again
#1693 [15:33] <Kirito> Trovity: CubeTheThird. He was helping earlier, then had to go
#1694 [15:34] <Trovity> oh okay yea alright well ill be back later on to check
#1695 [15:34] <Trovity> thanks have a great day
#1696 [15:35] <Kirito> Thanks, you too.
#1697 [15:35] <minecrafterseppe> how do u mean hardware i played before with glowing effect when they just released and once it just stopped working
#1698 [15:35] <minecrafterseppe> http://paste.ubuntu.com/23083128/
#1699 [15:36] <Kirito> minecrafterseppe: Spectral Arrows are new to Minecraft 1.10, so I don't know how you could have played with it before if it wasn't in the game
#1700 [15:36] <minecrafterseppe> i mean i played with that when they havent got an crafting recipy then it worked i played on multiplayer (cubecraft) with that glowing effect idk when but one day it just stopped working
#1701 [15:37] <Kirito> minecrafterseppe: Servers use modified content, so they had their own method of creating a glowing effect. What they had is different from the Spectral Arrows now in Minecraft
#1702 [15:37] * Trovity [Trovity@notlogged] has quit. (Ping timeout: 195 seconds)
#1703 [15:38] <minecrafterseppe> i played with them in sigleplayer on the snapchats
#1704 [15:38] * coderecess [coderecess@notlogged] has joined #minecrafthelp
#1705 [15:38] * carlos [carlos@notlogged] has joined #minecrafthelp
#1706 [15:39] <Lord_Ralex> minecrafterseppe: try reinstalling http://www.nvidia.com/download/driverResults.aspx/105853/en-us
#1707 [15:39] <Lord_Ralex> Right now your machine does not register those drivers even being installed
#1708 [15:39] * carlos [carlos@notlogged] has quit. (Client Quit)
#1709 [15:39] <Kirito> minecrafterseppe: Can you do me a favour, before reinstalling? Hold the Windows Key and press R, then type (without quotes): "devmgmt.msc" and hit enter. Click Display Adapters and read me each entry under there (should be one or two)
#1710 [15:40] <minecrafterseppe> kk lemme do that
#1711 [15:41] * minecrafterseppe [minecrafterseppe@notlogged] has joined #minecrafthelp
#1712 [15:41] <minecrafterseppe> my langua is in NL so u might need an stranslator
#1713 [15:41] <Kirito> minecrafterseppe: That's fine, please continue
#1714 [15:42] <minecrafterseppe> um wait adaptor is battry right?
#1715 [15:42] <Kirito> minecrafterseppe: No, display adapters. Your graphics cards.
#1716 [15:44] <minecrafterseppe> display adaptors ugh what is it in my langua
#1717 [15:44] <minecrafterseppe> nl
#1718 [15:44] <Kirito> minecrafterseppe: Do you speak Dutch?
#1719 [15:44] <minecrafterseppe> yes
#1720 [15:45] <Kirito> Google Translate says it's "Beeldschermadapters"
#1721 [15:45] <minecrafterseppe> ow yea im stupid i see it now
#1722 [15:45] <Kirito> Haha
#1723 [15:45] <minecrafterseppe> only 1 and it is Inter(r) HD Graphics 4600
#1724 [15:45] <minecrafterseppe> intel*
#1725 [15:46] * osuka__ [osuka__@notlogged] has joined #minecrafthelp
#1726 [15:47] <Kirito> minecrafterseppe: That's very odd. Minecraft thinks you have a GeForce card in your computer too ._.
#1727 [15:47] <Kirito> Lord_Ralex: Anything to say on this?
#1728 [15:47] <Lord_Ralex> I already said it
#1729 [15:47] * bfherrera [bfherrera@notlogged] has joined #minecrafthelp
#1730 [15:47] * osuka_ [osuka_@notlogged] has quit. (Ping timeout: 190 seconds)
#1731 [15:48] <grandrolf> he had before
#1732 [15:48] <grandrolf> [20:40] <minecrafterseppe> http://paste.ubuntu.com/23082823/
#1733 [15:49] <Lord_Ralex> Your clock not matching my clock did not help
#1734 [15:49] <minecrafterseppe> um can it possible be i did an vrong update and caused that?
#1735 [15:49] <Kirito> Oh, so it did
#1736 [15:49] * Joe [Joe@notlogged] has joined #minecrafthelp
#1737 [15:49] <Kirito> minecrafterseppe: One moment
#1738 [15:49] <Lord_Ralex> <Lord_Ralex> minecrafterseppe: try reinstalling http://www.nvidia.com/download/driverResults.aspx/105853/en-us
#1739 [15:49] <Joe> My password WHICH I JUST RESET, it is not taking the password.
#1740 [15:50] <minecrafterseppe> kk
#1741 [15:50] <Lord_Ralex> ??> Joe account/throttle
#1742 [15:50] <bfherrera> so it says that my Pixel Format Not Accelerated
#1743 [15:50] <Lord_Ralex> ??> Joe login/throttle
#1744 [15:50] <Absol> Joe: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1745 [15:50] <Absol> Joe: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1746 [15:50] <bfherrera> what does that mean
#1747 [15:50] <Joe> Ok so since I tried so many times and failed, it is locking me out for 3 hours?
#1748 [15:50] <Lord_Ralex> Joe: yes
#1749 [15:50] <Joe> Thx
#1750 [15:51] <Kirito> ??> bfherrera win/dxdiag
#1751 [15:51] <Absol> bfherrera: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1752 [15:51] <bfherrera> i did do that so here have the website to look at http://paste.ubuntu.com/23083147/
#1753 [15:54] <minecrafterseppe> btw for that instal shall i do an clean instal? or
#1754 [15:54] <Kirito> minecrafterseppe: Yes
#1755 [15:54] <minecrafterseppe> kk
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#1759 [16:00] * osuka__ [osuka__@notlogged] has quit. (Ping timeout: 182 seconds)
#1760 [16:01] <minecrafterseppe_> kk i updated the driver and i restarted my pc
#1761 [16:01] * chetado10 [chetado10@notlogged] has quit. (Client Quit)
#1762 [16:01] * minecrafterseppe [minecrafterseppe@notlogged] has quit. (Ping timeout: 195 seconds)
#1763 [16:02] <minecrafterseppe_> still black screen
#1764 [16:03] * minecrafterseppe_ [minecrafterseppe_@notlogged] has quit. (Client Quit)
#1765 [16:03] * minecrafterseppe [minecrafterseppe@notlogged] has joined #minecrafthelp
#1766 [16:03] <minecrafterseppe> i updated drivers restarted pc and still black screen what now?
#1767 [16:04] * osuka_ [osuka_@notlogged] has joined #minecrafthelp
#1768 [16:05] <minecrafterseppe> hello?
#1769 [16:06] * TIm_ [TIm_@notlogged] has joined #minecrafthelp
#1770 [16:07] * minecrafterseppe [minecrafterseppe@notlogged] has quit. (Client Quit)
#1771 [16:07] <TIm_> minecraft runs on my integrated intel gpu but when I switch to my nvidia 940m gpu game won't launch drivers are all up to date
#1772 [16:07] * minecrafterseppe [minecrafterseppe@notlogged] has joined #minecrafthelp
#1773 [16:08] <grandrolf> minecrafterseppe: do you have any resourcepack added?
#1774 [16:08] <minecrafterseppe> i will look but i for sure have not equiped one
#1775 [16:08] <minecrafterseppe> no no resource packs
#1776 [16:09] * Cory [Cory@notlogged] has joined #minecrafthelp
#1777 [16:11] <grandrolf> and you don't use optifine?
#1778 [16:12] <minecrafterseppe> i dont
#1779 [16:12] * Transferable [Transferable@notlogged] has joined #minecrafthelp
#1780 [16:13] <minecrafterseppe> i have to go in 40 minutes so whatever u do do it fast
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#1788 [16:18] <minecrafterseppe> ugh gtg again great job 1.10 on breaking
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#1790 [16:21] * minecrafterseppe [minecrafterseppe@notlogged] has quit. (Ping timeout: 195 seconds)
#1791 [16:24] <urielsalis> hi minecraftseppe what is your issue?
#1792 [16:24] <urielsalis> hi grandrolf what is your issue?
#1793 [16:25] * mogaika [mogaika@notlogged] has joined #minecrafthelp
#1794 [16:28] <grandrolf> what?
#1795 [16:28] * kusanagi [kusanagi@notlogged] has joined #minecrafthelp
#1796 [16:28] * mogaika [mogaika@notlogged] has quit. (Client Quit)
#1797 [16:30] * araknaxik [araknaxik@notlogged] has joined #minecrafthelp
#1798 [16:30] <araknaxik> my broblen is open gl
#1799 [16:30] <urielsalis> araknaxik, you have a dxdiag?
#1800 [16:31] <araknaxik> no
#1801 [16:31] * Trovity [Trovity@notlogged] has joined #minecrafthelp
#1802 [16:31] <urielsalis> araknaxik, Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1803 [16:32] <Trovity> Hey guys im back is Cube here?
#1804 [16:32] <urielsalis> Trovity, nope, he is away
#1805 [16:32] <Trovity> dang :(
#1806 [16:32] <urielsalis> Trovity, need help? :)
#1807 [16:32] * araknaxik [araknaxik@notlogged] has quit. (Client Quit)
#1808 [16:32] <Trovity> i need his help the last person wasent able to help me as much
#1809 [16:33] <urielsalis> Trovity, any helper with a +(like me) or @ is a trusted helper(as you can see in the top of the page you are currently at) so they are most likely to be able to help
#1810 [16:33] <Trovity> im having trouble with mc it lags and i have a intel core i3 proccessor and an 8.1 GB ram
#1811 [16:33] * Roberto [Roberto@notlogged] has joined #minecrafthelp
#1812 [16:33] <urielsalis> Trovity, and what GPU?
#1813 [16:34] <Trovity> fast internet too and i have latest verison of java
#1814 [16:34] * Roberto [Roberto@notlogged] has quit. (Client Quit)
#1815 [16:34] <Trovity> but my FPS drops to 1 everytime i move the camera or WASD
#1816 [16:34] * Roberto [Roberto@notlogged] has joined #minecrafthelp
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#1818 [16:34] <urielsalis> Trovity, go to Video Settings and tell me what VBO, Mipmap and Render Distance is set to
#1819 [16:34] <Trovity> can i give u my crash report?
#1820 [16:34] <urielsalis> Trovity, sure
#1821 [16:35] <Trovity> oh oka got u
#1822 [16:35] <urielsalis> Trovity, you are getting a out of memory error?
#1823 [16:35] <Trovity> no i do a manual crahs report
#1824 [16:35] <urielsalis> Trovity, oh, dont five it to me then, doesnt show more info than you can get from options
#1825 [16:36] <urielsalis> Trovity, go to Options, Video Settings and tell me what VBO, Mipmap and Render Distance is set to
#1826 [16:36] <Trovity> okay
#1827 [16:36] * Roberto [Roberto@notlogged] has joined #minecrafthelp
#1828 [16:36] <Trovity> Render is 12 mipmap is 4 and VBO is on
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#1830 [16:37] <urielsalis> Trovity, set mipmap to 0, render to 10
#1831 [16:37] <Trovity> okay
#1832 [16:37] <urielsalis> Trovity, and also can you tell me the launch arguments? (let me search for where it was shown)
#1833 [16:38] * Roberto [Roberto@notlogged] has joined #minecrafthelp
#1834 [16:38] <urielsalis> Trovity, Open the launcher, go to Profile Selection and click on Edit PRofile and under "Java Settings(Advanced) tell me what it says on "JVM Arguments"
#1835 [16:38] <Trovity> okay
#1836 [16:38] <Roberto> si
#1837 [16:39] <Roberto> de minecraft
#1838 [16:39] <urielsalis> ??> Roberto lang/es
#1839 [16:39] <Absol> Roberto: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#1840 [16:39] <Roberto> in minecraft
#1841 [16:40] <Roberto> hey
#1842 [16:40] <Trovity> how can i copy and paste?
#1843 [16:40] <urielsalis> Trovity, its greyed out?
#1844 [16:40] <urielsalis> Trovity, just need the value after -Xmx and -Xms
#1845 [16:40] <Trovity> oka
#1846 [16:41] <Roberto> not how to solve the crash report minecraft Windows 10
#1847 [16:41] <urielsalis> Roberto, use translate.google.com please
#1848 [16:41] * vegetta777 [vegetta777@notlogged] has joined #minecrafthelp
#1849 [16:41] <Roberto> as I not fix the crash report minecraft Windows 10
#1850 [16:41] <Trovity> XMX1G
#1851 [16:41] <urielsalis> Roberto, you have a dxdiag?
#1852 [16:42] <Trovity> i dont see xms
#1853 [16:42] <urielsalis> Trovity, normal values hmm
#1854 [16:42] <Roberto> no
#1855 [16:42] <urielsalis> Roberto, We need to see your crash log, which appears after a crash. First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1856 [16:42] <vegetta777> nesesito ayuda
#1857 [16:42] <urielsalis> Trovity, try to play now, if it still happens please tell me
#1858 [16:42] <urielsalis> ??> vegetta777 lang/es
#1859 [16:42] <Trovity> ok
#1860 [16:42] <Absol> vegetta777: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#1861 [16:42] <urielsalis> ??> vegetta777 irc/nick
#1862 [16:42] <Roberto> ya
#1863 [16:42] <Absol> vegetta777: You have apparently been given a random name by the web-based client you are using. Please select an intelligible one by thinking of a name, and typing "/NICK YourNiftyNewName". Thank you.
#1864 [16:42] <Roberto> y ahora que
#1865 [16:43] <Roberto> and now that
#1866 [16:43] <vegetta777> necesito novia
#1867 [16:43] <urielsalis> Roberto, give me the link
#1868 [16:43] <Roberto> what
#1869 [16:43] <urielsalis> vegetta777, not the place here
#1870 [16:43] <Trovity> yea still does
#1871 [16:43] <Roberto> http://paste.ubuntu.com/23083225/
#1872 [16:43] <urielsalis> Trovity, Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1873 [16:44] <urielsalis> Roberto, we need the full report
#1874 [16:45] <Roberto> http://paste.ubuntu.com/23083262/
#1875 [16:45] <Trovity> then what?
#1876 [16:45] <vegetta777> quien juega minecraft con migo
#1877 [16:45] <Trovity> i did that earlier with the other guy
#1878 [16:45] * unabalaperdida [unabalaperdida@notlogged] has joined #minecrafthelp
#1879 [16:45] <urielsalis> Roberto, there are no drivers for your graphics card for Windows 10, downgrade to Windows 8.1 or get a new graphics card(if you have a desktop pc) or play in another pc
#1880 [16:46] <urielsalis> Trovity, you have the link?
#1881 [16:46] <urielsalis> vegetta777, again, not the place
#1882 [16:46] * unabalaperdida [unabalaperdida@notlogged] has quit. (Client Quit)
#1883 [16:46] <urielsalis> vegetta777, you have a technical question?
#1884 [16:46] <Trovity> yea
#1885 [16:46] * vegetta777 [vegetta777@notlogged] has quit. (Quit: Web client closed)
#1886 [16:46] <Roberto> no I like Windows 10
#1887 [16:47] <Trovity> HERE http://paste.ubuntu.com/23083265/
#1888 [16:47] <urielsalis> Roberto, then you will have to buy a new graphics card
#1889 [16:47] <urielsalis> Trovity, thats the crash report, I need a dxdiag
#1890 [16:47] <Roberto> but I have it good or you change the resolution
#1891 [16:48] <urielsalis> Roberto, there are no drivers for your graphics card for Windows 10, downgrade to Windows 8.1 or get a new graphics card(if you have a desktop pc) or play in another pc
#1892 [16:48] <Trovity> oh ok
#1893 [16:48] <urielsalis> Trovity, just by a quick look, you might need to download and install https://downloadcenter.intel.com/es//download/26099/Intel-Beta-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?_ga=1.61136684.1656490370.1466257576
#1894 [16:48] <Roberto> which it is a controller
#1895 [16:49] <urielsalis> Roberto, no
#1896 [16:49] <urielsalis> Roberto, ask a computer shop what a "tarjeta grafica" is and where to buy one
#1897 [16:49] * Sharkie105 [Sharkie105@notlogged] has joined #minecrafthelp
#1898 [16:49] <Roberto> I was discharged and I do
#1899 [16:50] <Roberto> I was discharged and I do
#1900 [16:50] <Roberto> download finish
#1901 [16:50] <urielsalis> Roberto, that link was not for you
#1902 [16:51] <Trovity> http://paste.ubuntu.com/23083275/
#1903 [16:51] <Roberto> what do I do
#1904 [16:51] <urielsalis> Roberto, you go to a computer shop and buy a graphics card
#1905 [16:51] <urielsalis> Trovity, just by a quick look, you might need to download and install https://downloadcenter.intel.com/es//download/26099/Intel-Beta-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?_ga=1.61136684.1656490370.1466257576
#1906 [16:51] <Trovity> idk man i dont trust i should have to download anythinf else for mc to play i had a worst computer and it played the game just fine
#1907 [16:51] <urielsalis> Trovity, if you get a "Not supported in this platform" or something like that tell me
#1908 [16:51] <urielsalis> Trovity, its a link from intel, is a update to your GPU drivers
#1909 [16:51] <Roberto> thank you helped me
#1910 [16:52] <Roberto> if it works with what you told me to unload
#1911 [16:53] <urielsalis> ??> Roberto irc/multitasking
#1912 [16:53] <Absol> Roberto: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#1913 [16:53] <Roberto> you are a real person
#1914 [16:54] <Trovity> itd dowanloading
#1915 [16:54] <Roberto> what is that
#1916 [16:54] <Sharkie105> Hi! I've been having troubles with LAN recently. My brother and I are continuously trying to connect to each other's worlds. When I host, my brother always sees the LAN world in the multiplayer menu, but when he clicks on it, it says that he timed out. When he hosts the world, I don't even see it appear in the multiplayer menu. We've tried Direct C
#1917 [16:54] <Sharkie105> onnect, but it always says timed out as well. Please help...
#1918 [16:55] <mattym> Sharkie105, Are you both on windows pc's
#1919 [16:56] <Roberto> you give me a minecraft premium account
#1920 [16:56] <Trovity> okay its doanloaded now what?
#1921 [16:56] <Sharkie105> mattym, yes
#1922 [16:56] <mattym> ??> Sharkie105 win/firewall/exception
#1923 [16:56] <Absol> Sharkie105: Open up Minecraft, and click Edit Profile. Check the Executable box, just to be safe. Note the path that appears, you'll need this in a second. Keep this window open. In Control Panel, go to Windows Firewall (under System and Security if you use categories), and click Allow an app through Windows Firewall.
#1924 [16:56] <Absol> Sharkie105: Click the Change Settings button (you may need administrative privileges to do this). You will see, among other things, many entries for Java(TM) Platform SE Binary. Find the one at the aforementioned Executable path (highlight it and click Details to check), and check all three boxes on the line. Lastly, click OK on everything.
#1925 [16:57] * Roberto [Roberto@notlogged] has quit. (Quit: Web client closed)
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#1927 [16:57] <Roberto> where I put everything that has the file
#1928 [16:57] <Roberto> where I put everything that has the file
#1929 [16:57] <mattym> Roberto, You have been told already
#1930 [16:57] <Sharkie105> absol, ok, I will try
#1931 [16:58] <mattym> Roberto, You need to either downgrade your windows, or purchase new graphics hardware if you have a desktop
#1932 [16:58] <urielsalis> Roberto, and we will provide no more help if you havent bought an account
#1933 [16:58] <mattym> Sharkie105, Ideally do that on both PCs if your not sure who is going to host
#1934 [16:58] <Trovity> what do i do now the files downloaded
#1935 [16:58] * bundamole [bundamole@notlogged] has quit. (Ping timeout: 195 seconds)
#1936 [16:58] <urielsalis> Trovity, you downloaded the .zip or the .exe?
#1937 [16:58] <Roberto> the beta file
#1938 [16:58] <Sharkie105> mattym, ok
#1939 [16:59] <Trovity> setup.if2?
#1940 [16:59] <Roberto> Program Files
#1941 [16:59] <mattym> Trovity, There should be a setup.exe
#1942 [16:59] <Roberto> yes
#1943 [17:00] * karam [karam@notlogged] has joined #minecrafthelp
#1944 [17:00] <Trovity> no just set up
#1945 [17:00] <Roberto> as
#1946 [17:00] * karam [karam@notlogged] has quit. (Client Quit)
#1947 [17:00] <urielsalis> Trovity, download and install https://downloadmirror.intel.com/26099/eng/Beta_15.40.26.64.4474.zip
#1948 [17:01] <Roberto> download finish
#1949 [17:01] <Roberto> what do I do
#1950 [17:02] <Trovity> its downloading
#1951 [17:02] <Roberto> it doesn'' T work
#1952 [17:03] <Roberto> not work
#1953 [17:03] <urielsalis> Roberto, and we will provide no more help if you havent bought the game
#1954 [17:03] <urielsalis> <mattym> Roberto, You need to either downgrade your windows, or purchase new graphics hardware if you have a desktop
#1955 [17:04] <Roberto> He says your PC does not have the minimum requirements
#1956 [17:04] <Trovity> its downloaded thats the same file i downloaded before
#1957 [17:04] <Trovity> ????
#1958 [17:04] <urielsalis> Roberto, cual es tu nombre de usuario?
#1959 [17:05] <Roberto> of what
#1960 [17:05] <urielsalis> Trovity, no setup.exe?
#1961 [17:05] <urielsalis> Roberto, Minecraft
#1962 [17:05] <Roberto> Misterio121
#1963 [17:05] <Trovity> nope not .exe
#1964 [17:05] <mattym> any just setup with no extension
#1965 [17:06] <urielsalis> Roberto, Sabemos que no compraste el juego y tenes un launcher ilegal para jugarlo gratis. No vamos a ayudarte si no compraste el juego
#1966 [17:06] <Roberto> I do to solve the crasheo minecraft
#1967 [17:06] <urielsalis> Roberto, No te vamos a ayudar si no compraste el juego
#1968 [17:07] <Sharkie105> mattym, it worked for my computer, but my brother's is not allowing him to click on "Allow an app through windows firewall." There is a notification that says the settings are being managed by a personal firewall...
#1969 [17:07] <urielsalis> Roberto, el Launcher que estas usando para jugarlo es ilegal
#1970 [17:07] <urielsalis> Sharkie105, that might be the issue then
#1971 [17:07] <urielsalis> Sharkie105, his firewall is blocking it
#1972 [17:07] <Roberto> look I have an account and have not received the account
#1973 [17:07] <mattym> Sharkie105, Is there an antivirus.firewall program on it?
#1974 [17:07] <mattym> antivirus/firewall*
#1975 [17:07] <Sharkie105> mattym, on the computer?
#1976 [17:07] <urielsalis> Roberto, con que usuario? Podemos ver si se registro o no
#1977 [17:08] <Roberto> the name is RobertoRoman500
#1978 [17:08] <urielsalis> Roberto, Esa cuenta no existe
#1979 [17:08] <Roberto> te paso la cuenta
#1980 [17:08] <mattym> Sharkie105, On the computer where you cant change the setting in Windows Firewall
#1981 [17:08] <urielsalis> Roberto, te vamos a pedir que salgas del chat si no tenes comprado Minecraft o escuchas las direcciones que te pasamos 3 veces
#1982 [17:09] <Roberto> you step account
#1983 [17:09] <Sharkie105> mattym, yes
#1984 [17:09] <mattym> Sharkie105, What antivirus software?
#1985 [17:09] <Trovity> what can i do?
#1986 [17:09] <Sharkie105> mattym, McAfee Personal Firewall
#1987 [17:10] * redpanda82 [redpanda82@notlogged] has joined #minecrafthelp
#1988 [17:10] <Trovity> theres no ,exe file
#1989 [17:10] <mattym> Sharkie105, Mcafee is a known issue with lan and online multiplayer Minecraft
#1990 [17:10] <mattym> ??> Sharkie105 av/mcafee/uninstall
#1991 [17:10] <Absol> Sharkie105: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#1992 [17:10] <mattym> Sharkie105, Use that tool Absol linked to remove it
#1993 [17:10] * mike_ [mike_@notlogged] has joined #minecrafthelp
#1994 [17:10] <Sharkie105> mattym, ok
#1995 [17:11] <mike_> windows 7 to 10 drivers
#1996 [17:12] <Trovity> plz help??
#1997 [17:12] <mike_> i have had issues with minecraft ever sense i have updated to windows 10
#1998 [17:12] <mattym> Trovity, Can you get the full version of your dxdiag
#1999 [17:12] <mattym> mike_, What issue?
#2000 [17:13] <mike_> it crashes me, but ive been here before and they told me to go back to windows 7
#2001 [17:13] <mike_> but i cannot find out how without a backup or something like that
#2002 [17:13] <Roberto> me realize premium
#2003 [17:13] <Trovity> i dont have it nomore
#2004 [17:14] <Trovity> UGHH
#2005 [17:14] <mattym> mike_, Did you do the update to Windows 10 more than 30 days ago?
#2006 [17:14] <mattym> ??> Trovity win/dxdiag
#2007 [17:14] <Absol> Trovity: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2008 [17:14] <mike_> no
#2009 [17:14] <mattym> mike_, To downgrade from Windows 10 back to your previous version of Windows (Only if you updated to Windows 10 within the last 30 days), see the info here http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2010 [17:14] <mike_> wait, yes
#2011 [17:14] <mike_> sorry
#2012 [17:14] <mike_> misread
#2013 [17:14] <mattym> mike_, Then you would need to do a full reinstall of Windows 7
#2014 [17:14] <mike_> how would i get that?
#2015 [17:15] <Roberto> pa that will not serve anything
#2016 [17:15] <mattym> mike_, Do you still have the Windows 7 Key on your computer somewhere (DO NOT POST IT HERE)
#2017 [17:15] <Trovity> got it
#2018 [17:15] <Roberto> yes
#2019 [17:15] <mike_> im not sure, what would it look like?
#2020 [17:15] <Roberto> what
#2021 [17:15] <mike_> the product key?
#2022 [17:15] <mattym> mike_, Usually a sticker on the computer somewhere
#2023 [17:16] <mattym> mike_, Yes
#2024 [17:16] <mike_> i have that
#2025 [17:16] <Roberto> pa you love
#2026 [17:16] <mattym> mike_, There is a page on the Microsoft site, you can redownload windows 7 and create a disk or USB drive to install it
#2027 [17:16] <redpanda82> mineecraft i dont whant my minecraft to crash
#2028 [17:16] <mattym> mike_, It has instructions on how to do it all
#2029 [17:16] <redpanda82> ok
#2030 [17:17] <redpanda82> plz
#2031 [17:17] <mattym> mike_, You will need to make backup/copies of any files on your PC you will need. Its a clean install
#2032 [17:17] <mike_> okay, will it be easy to find it? or can you give me a link?
#2033 [17:17] <mattym> ??> redpanda82 launcher/crash-log
#2034 [17:17] <Trovity> HERE http://paste.ubuntu.com/23083469/
#2035 [17:17] <Absol> redpanda82: We need to see your crash log, which appears after a crash.
#2036 [17:17] <mattym> mike_, One moment
#2037 [17:17] <Absol> redpanda82: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2038 [17:17] <Roberto> windows 7 but say they will take as windows xp
#2039 [17:17] <mattym> mike_, Check here https://www.microsoft.com/en-us/software-download/windows7
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#2041 [17:18] <mike_> and when you say and files on your PC you will need, does that mean the default files or just the files i have downloaded?
#2042 [17:18] <redpanda82> AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA
#2043 [17:18] <redpanda82> SFGKJGGHJKJHGFGHJKUYTTGHJKIUJMKUYHNHGFUFFFFFFFFFFFFUUUUUUUUUUUUUUUUUUUJJ
#2044 [17:18] <mattym> mike_, Anything you need from the computer
#2045 [17:18] * GreyVulpine kicked redpanda82 from #minecrafthelp (Reason: edpanda82 :Please don't spam.)
#2046 [17:18] <mattym> mike_, Doing a reinstall will just install windows and nothing else
#2047 [17:19] <Roberto> and if I download minecraft Pirate
#2048 [17:19] <mattym> mike_, So saved games, documents, pictures, music that you have on it
#2049 [17:19] * trujillo [trujillo@notlogged] has joined #minecrafthelp
#2050 [17:19] * GreyVulpine kicked Roberto from #minecrafthelp (Reason: oberto :Meep Meep)
#2051 [17:19] <urielsalis> Thanks
#2052 [17:19] <mike_> okay, so if i didnt want any of the files i have downloaded i will not have to do all that?
#2053 [17:19] <mattym> mike_, Yes
#2054 [17:19] <Trovity> ???
#2055 [17:19] <mike_> okay, thank you for your time
#2056 [17:19] <mattym> mike_, But if you have minecraft or other game saves
#2057 [17:19] <Trovity> http://paste.ubuntu.com/23083469/
#2058 [17:19] <mattym> mike_, Or anything else like that
#2059 [17:20] <mike_> no, im fine
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#2061 [17:20] <mike_> thank you again
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#2063 [17:20] <Roberto> what happened
#2064 [17:21] <mattym> Trovity, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/26078/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=86210
#2065 [17:21] <Roberto> what is it for
#2066 [17:22] <Trovity> then what?
#2067 [17:22] <mattym> Trovity, Try that driver install, if that doesnt improve it, then you may want to try lowering more settings
#2068 [17:22] * Mysterious_One [Mysterious_One@notlogged] has joined #minecrafthelp
#2069 [17:23] <Roberto> minecraft release as Windows 10
#2070 [17:23] <DopeGhoti> Roberto: to whom are you typing?
#2071 [17:23] <Trovity> ok
#2072 [17:23] <Mysterious_One> mattym, Hi! I'm Sharkie105's brother, I was just wondering if I could get the Mcafee unintall link please
#2073 [17:23] <Roberto> to all
#2074 [17:23] <mattym> ??> Mysterious_One av/mcafee/uninstall
#2075 [17:23] <Absol> Mysterious_One: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#2076 [17:24] <Mysterious_One> Absol Mattym, Thanks!
#2077 [17:24] * DopeGhoti waits for Mysterious_Two to appear.
#2077 [17:25] <Roberto> the graphics do not help me win 10
#2078 [17:25] <DopeGhoti> Roberto: please form your statements in the form of a statement. We don't particularly like word salad.
#2079 [17:25] <Roberto> who has bought minecraft
#2080 [17:26] <urielsalis> Roberto, not you
#2081 [17:26] <Trovity> me
#2082 [17:26] <Roberto> I have an error that is crashea minecraft
#2083 [17:26] <Roberto> help
#2084 [17:27] <DopeGhoti> Please provide the complete error message(s). If they are more than a line or two long, please use https://paste.ubuntu.com/ to provide it via a link
#2085 [17:27] <Roberto> someone is there
#2086 [17:28] <Roberto> that processor have
#2087 [17:29] <DopeGhoti> I will try to speak your language: present error must, that see we, you, problem out figure your, to, order in.
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#2090 [17:30] <Roberto> RobertoRoman500 is premiun
#2091 [17:30] <mike_> mattym, while this is validating can i make sure its because i have windows 10 by sending you the mojang crash report?
#2092 [17:30] <Trovity> hey i t says it snot supported
#2093 [17:30] <Trovity> ???
#2094 [17:30] <urielsalis> Roberto, its not
#2095 [17:31] <mattym> mike_, I can tell from the dxdiag
#2096 [17:31] <urielsalis> Trovity, one moment
#2097 [17:31] <Trovity> okay
#2098 [17:31] <Roberto> espera ustedes me espian
#2099 [17:31] <mike_> you want me to send that?
#2100 [17:31] <urielsalis> ??> Trovity oem/hp/product-number
#2101 [17:31] <mike_> okay
#2102 [17:31] <Absol> Trovity: We need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number.
#2103 [17:31] <Absol> Trovity: If this doesn't work, search for "HP Support Assistant" in Windows. On the HP Support Assistant Home page, click My computer. Find the product number listed in the System information tab
#2104 [17:31] <mattym> mike_, do you have a paste link to it?
#2105 [17:31] <DopeGhoti> Roberto: username provided you that have not is account actual an.
#2106 [17:31] <mike_> i am getting it now..
#2107 [17:31] <urielsalis> lol
#2108 [17:31] <Roberto> ooo
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#2111 [17:32] <Roberto> I had many accounts before premiun
#2112 [17:32] <Trovity> urielsalis whats that?
#2113 [17:32] <Roberto> is minecraft
#2114 [17:32] * Mysterious_One [Mysterious_One@notlogged] has quit. (Ping timeout: 195 seconds)
#2115 [17:33] <urielsalis> Trovity, a number HP uses in their search form for finding their driver
#2116 [17:33] <urielsalis> Trovity, they lock it so you can install only the ones that they give
#2117 [17:33] <Trovity> so how do i find that
#2118 [17:33] <mike_> i have it.. http://paste.ubuntu.com/23083485/
#2119 [17:33] <Roberto> I crasheo minecraft
#2120 [17:33] <mattym> mike_, Yeah
#2121 [17:33] <DopeGhoti> Roberto: free had you if a had account paying deleted without for, room paid to room make for.
#2122 [17:33] <urielsalis> Trovity, following Absol instruction
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#2149 [17:33] <Trovity> this is all too complicated jus to play minecraft wthh im getting inpacient
#2150 [17:33] <mattym> mike_, In addition to that, your hardware may only let you play up to version 1.7.2 of the game
#2151 [17:34] <urielsalis> Trovity, HP makes everything more complicated
#2152 [17:34] <mike_> okay
#2153 [17:34] <urielsalis> Trovity, and updating your drivers is something you should do regularly
#2154 [17:34] <Roberto> They can speak spanish
#2155 [17:34] <urielsalis> Roberto, We need to see your crash log, which appears after a crash. First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2156 [17:35] <Trovity> M1Y29UAR#ABA
#2157 [17:35] <urielsalis> Roberto, Necesitamos ver tu Crash log, Primero, copia todo el texto y anda a paste.ubuntu.com, pegalo ahi pone tu nombre en name y hace click en Paste!, y danos el link al que te lleva
#2158 [17:35] <urielsalis> Trovity, one moment
#2159 [17:36] <Roberto> http://paste.ubuntu.com/23083488/
#2160 [17:36] <urielsalis> Trovity, download and install http://ftp.hp.com/pub/softpaq/sp74501-75000/sp74697.exe
#2161 [17:37] <urielsalis> Trovity, and on http://support.hp.com/us-en/drivers/selfservice/hp-pavilion-15-ab100-notebook-pc-series/8499302/model/8788082#Z7_3054ICK0K8UDA0AQC11TA930O2 you can find all the drivers you might need for future reference :)
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#2163 [17:37] <urielsalis> Roberto, el crash log, no el dxdiag
#2164 [17:37] <Roberto> no virus
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#2166 [17:38] <DopeGhoti> Roberto: it compatible to ten not windows old card your is graphics too with, seems be
#2167 [17:38] <Trovity> OMG fr more stuff to download? iv been here all day
#2168 [17:38] <DopeGhoti> Trovity: how short _are_ days on your home planet?
#2169 [17:38] <Roberto> my pc is 2009
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#2171 [17:38] <Trovity> what?
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#2174 [17:39] <Roberto> finish download
#2175 [17:39] * kamcio96 is now known as Guest8241
#2176 [17:39] <DopeGhoti> So far as I can see, you've been here just over one Earth hour. What planet are you from, where that is an entire day cycle?
#2177 [17:40] <Roberto> I do not know
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#2179 [17:40] <Roberto> windows 10 is wuay
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#2183 [17:43] <Trovity> I'm done im sorry i cant do this anymore its been hours just to get to play a game my computer meets the needs and requirements theres no reason why it should be lagging like that it runs other games that require more powerful stuff but not minecraft??
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#2219 [18:13] <crit> I have 2 nvidia video cards. Minecraft is playing on the shitty card
#2220 [18:13] <Absol> crit: Please keep it civil
#2221 [18:13] <crit> oops
#2222 [18:15] <crit> not sure if the bot blocked it or not.. but I have 2 nvidia graphics cards. minecraft is playing on the bad card. how can i force it to play on the other card
#2223 [18:17] * kingbiv [kingbiv@notlogged] has joined #minecrafthelp
#2224 [18:17] <kingbiv> MY minecraft launcher wont open
#2225 [18:17] <kingbiv> i double click the minecraft icon but nothing happens? ive tried redownloading the game about 9 times now but doesnt seem to solve the issue
#2226 [18:18] <crit> update your java, make sure antivirus isint blocking it
#2227 [18:18] <crit> idn
#2228 [18:18] <crit> sorry on here for help too
#2229 [18:19] <kingbiv> if antivirus was blocking it how would i fix that issue?
#2230 [18:19] <kingbiv> and ah np :)
#2231 [18:19] <urielsalis> ??> kingbiv tools/hjt
#2232 [18:19] <Absol> kingbiv: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2233 [18:19] <Absol> kingbiv: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2234 [18:20] <kingbiv> ok ty brb
#2235 [18:21] <DopeGhoti> crit: I think the NVidia control panel has a way to tie the affinity of programs to certain GPUs.
#2236 [18:21] <kingbiv> http://paste.ubuntu.com/23083558/
#2237 [18:22] <kingbiv> i do that correct?
#2238 [18:29] <kingbiv> ...
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#2240 [18:34] <kingbiv> well i got to go soon
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#2243 [18:36] <Jeremylegalized> hey i bought minecraft today and it would never load and it said to update drivers and ive been doing everything to do that and it still wont work
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#2245 [18:37] <kingbiv> your java updated?
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#2247 [18:37] <Jeremylegalized> hey i bought minecraft today and it would never load and it said to update drivers and ive been doing everything to do that and it still wont work
#2248 [18:38] <kingbiv> ia your java updated to most recent?
#2249 [18:39] <Jeremylegalized> i believe so, yet when i do it says something about that im on chrome
#2250 [18:39] <kingbiv> hmmm
#2251 [18:39] <kingbiv> absol you figure out that issue yet?
#2252 [18:39] <kingbiv> try uninstalling minecraft and reinstalling it
#2253 [18:40] <Jeremylegalized> not really
#2254 [18:40] <Jeremylegalized> i mean ive done it about 7 times already
#2255 [18:40] <kingbiv> not really?
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#2257 [18:40] <Jeremylegalized> i said that to have i figured that issue out
#2258 [18:40] <kingbiv> oh, im having same isue may just be a problem on minecrafts side
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#2260 [18:41] <Jeremylegalized> really im super confused
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#2262 [18:41] <Cinder> anyone have a solution to the screen flickering/flashing white as you play?
#2263 [18:41] * DevinP33 [DevinP33@notlogged] has joined #minecrafthelp
#2264 [18:42] <Jeremylegalized> can someone tell me what they think i can try to fix my problem
#2265 [18:42] * kingbiv_ [kingbiv_@notlogged] has joined #minecrafthelp
#2266 [18:42] <kingbiv_> jeremy
#2267 [18:42] <Jeremylegalized> yes thats me
#2268 [18:42] <kingbiv_> try using this for now
#2269 [18:42] <kingbiv_> http://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.jar
#2270 [18:43] <kingbiv_> its a minecraft launcher thru web, works for temporarily and then id call minecraft support
#2271 [18:44] <Jeremylegalized> ill tell u if it actually works give me moment
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#2273 [18:45] <Jeremylegalized> dude it says lack of updated drivers
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#2276 [18:47] <Jeremylegalized> it says lack of updated drivers, someone help me, and tell me how i can fix this error
#2277 [18:47] <DopeGhoti> ??> Jeremylegalized win/dxdiag
#2278 [18:47] <Absol> Jeremylegalized: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2279 [18:47] <DevinP33> Hello so when i open up my minecraft launcher it opens i press play and it crashes no matter the version of the game. http://paste.ubuntu.com/23083582/
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#2281 [18:48] <Jeremylegalized> i have dude thats why im herte
#2282 [18:48] <Jeremylegalized> here
#2283 [18:48] <DevinP33> are there even helpers here?
#2284 [18:48] <Jeremylegalized> idk
#2285 [18:48] <Jeremylegalized> if so not very good ones
#2286 [18:49] <DevinP33> well unless they are going through all the data?
#2287 [18:49] <Jeremylegalized> doughts
#2288 [18:49] <Jeremylegalized> man whats ur problem
#2289 [18:49] <DevinP33> so when i open up my minecraft launcher it opens i press play and it crashes no matter the version of the game.
#2290 [18:50] <Jeremylegalized> holy crap bro same here when did u buy the game
#2291 [18:51] <DopeGhoti> Jeremylegalized: download and install this GPU driver: https://downloadcenter.intel.com/download/26099
#2292 [18:51] <Jeremylegalized> why
#2293 [18:51] <DopeGhoti> sorrt, that was for DevinP33
#2294 [18:51] <DopeGhoti> Jeremylegalized: still waiting on your DXDiag report
#2295 [18:51] <DevinP33> around 5 months ago!
#2296 [18:52] <DopeGhoti> Around 5 months ago was certainly a March of 2016.
#2297 [18:53] <Cinder> does anyone have a solution for tearing of the screen or white flashing/flickering?
#2298 [18:53] <urielsalis> Cinder, enable VSYNC
#2299 [18:54] <Cinder> unfortunately, it is on :(
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#2301 [18:56] <Cinder> any other ideas, urielsalis?
#2302 [18:56] <DopeGhoti> Cinder: make sure that your GPU's V-Sync frequency matches the refresh rate of your monitor. The easist way to do this may be to simply to turn V-Sync off and on again. Windows being Windows, sometimes the GPU can be syncing at 60Hz while the monitor is at 59 Hz.
#2303 [18:57] <Cinder> iv turned it off and on and played for 10ish minutes each time and it doesnt change :( is there another way of doing that besides turning vsynv off/on?
#2304 [18:58] <DopeGhoti> Check your monitor and GPU settings separately to ensure they're refreshing at the same frequency.
#2305 [18:59] <Cinder> how do i do that? im not that tech savy :(
#2306 [19:00] <DopeGhoti> As I am about to step away for a while, and don't use Windows personally much, I won't be able to walk you through it, but a quick Google for "Windows check monitor fefresh rate" and a poke around your GPU control panel should bring the settings to light pretty quickly
#2307 [19:02] <Cinder> alright, ill try it, thanks :)
#2308 [19:05] * Ghostbuster3210 [Ghostbuster3210@notlogged] has joined #minecrafthelp
#2309 [19:05] <Ghostbuster3210> 'ello
#2310 [19:07] <Ghostbuster3210> can someone help me with an issue i'm having on the default textures??
#2311 [19:08] <mattym> Ghostbuster3210, What seems to be the issue
#2312 [19:08] <Ghostbuster3210> this issue happens weather i'm using a texture pack or using default
#2313 [19:08] <Ghostbuster3210> but sometimes, all textures lose their transparency for a few seconds
#2314 [19:09] <Ghostbuster3210> like the sun... the transparent parts go black and theres this giant black square around the sun
#2315 [19:09] <mattym> ??> Ghostbuster3210 win/dxdiag
#2316 [19:09] <Absol> Ghostbuster3210: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2317 [19:10] <Ghostbuster3210> http://paste.ubuntu.com/23083600/
#2318 [19:10] <mattym> Ghostbuster3210, One moment
#2319 [19:10] <mattym> Ghostbuster3210, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/26079
#2320 [19:11] <Ghostbuster3210> my driver was updated recently, by an intel worker
#2321 [19:12] <mattym> Ghostbuster3210, Well the one you currently have installed is about a year older than the one I linked
#2322 [19:12] <Ghostbuster3210> oh
#2323 [19:13] <DevinP33> i downloaded (https://downloadcenter.intel.com/download/26099) what you said extracted the files and ran the setup and said "the driver being installed is not validated for this computer. Please obtain the appropriate driver from the computer manufacturer." what do i do?
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#2325 [19:14] <mattym> DevinP33, Can you relink your dxdiag
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#2329 [19:15] <DevinP33> http://paste.ubuntu.com/23083582/
#2330 [19:15] <mattym> ??> DevinP33 oem/hp/product-number
#2331 [19:15] <Absol> DevinP33: We need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number.
#2332 [19:15] * luchitho [luchitho@notlogged] has quit. (Ping timeout: 195 seconds)
#2333 [19:15] <Absol> DevinP33: If this doesn't work, search for "HP Support Assistant" in Windows. On the HP Support Assistant Home page, click My computer. Find the product number listed in the System information tab
#2334 [19:16] * bouba [bouba@notlogged] has joined #minecrafthelp
#2335 [19:17] <DevinP33> my product number is W2K42UA#ABA
#2336 [19:17] <Cinder> Alright, i checked my monitors refresh rate, its at 60, but i cannot find out my GPU's. I found my GPU's v-sync and turned it from using the 3d application setting to just "on" but it still didnt fix the flashing/flickering
#2337 [19:17] <mattym> DevinP33, Ok one moment
#2338 [19:17] <bouba> nik moooo
#2339 [19:17] <DevinP33> okay thank you
#2340 [19:17] <bouba> fuck you
#2341 [19:17] <Absol> bouba: Please keep it civil
#2342 [19:17] <bouba> hhhhhhhhhhhhh
#2343 [19:17] <bouba> fuck you
#2344 [19:17] * Absol kicked bouba from #minecrafthelp (Reason: ouba :Keep it civilized, you are just a human)
#2345 [19:17] <mattym> DevinP33, Try this one http://ftp.hp.com/pub/softpaq/sp75001-75500/sp75159.exe
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#2347 [19:18] <hhhh> fuck you
#2348 [19:18] * Absol kicked hhhh from #minecrafthelp (Reason: hhh :Keep it civilized, you are just a human)
#2349 [19:18] <DevinP33> okay i will, thanks
#2350 [19:18] <Ghostbuster3210> the exe file will open in about a minute
#2351 [19:19] <mattym> Cinder, What was the initial issue you were having?
#2352 [19:20] <Cinder> when i play, and move around, sometimes even when im not moving. The screen tears and/or flickers/flashes white. idk whats it actually called. but its rather annoying and slows down the gameplay drastically.
#2353 [19:20] <mattym> ??> Cinder win/dxdiag
#2354 [19:20] <Cinder> all of my graphic settings are turned down as low as possible. and the game used to work just fine.
#2355 [19:20] <Absol> Cinder: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2356 [19:21] * bobulaos [bobulaos@notlogged] has joined #minecrafthelp
#2357 [19:21] <bobulaos> hi
#2358 [19:21] <bobulaos> i cant play minecraft
#2359 [19:21] <mattym> bobulaos, What happens when you try?
#2360 [19:22] <bobulaos> i get a text that says graphic driuver out of date
#2361 [19:22] <mattym> bobulaos, Do you have the link to your dxdiag report? If so please post the link in this chat.
#2362 [19:22] <bobulaos> its have personal info in
#2363 [19:22] <mattym> bobulaos, Not really
#2364 [19:22] <bobulaos> ok
#2365 [19:22] <bobulaos> http://paste.ubuntu.com/23083607/
#2366 [19:22] <Ghostbuster3210> k this is working, mattym, if you see cubethethird, tell him that ghost said wasup
#2367 [19:23] <Ghostbuster3210> thanks for the help
#2368 [19:23] <mattym> bobulaos, Ok one moment
#2369 [19:23] <Cinder> here you go, mattym. http://paste.ubuntu.com/23083610/
#2370 [19:24] <mattym> bobulaos, Download and Install the Catalyst Software Suite from this page http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%2010%20-%2064
#2371 [19:25] <mattym> Cinder, One moment
#2372 [19:25] <Cinder> no problem, take your time.
#2373 [19:26] <mattym> Cinder, Download and Install the file from this page http://www.geforce.com/drivers/results/105849
#2374 [19:26] <bobulaos> matty
#2375 [19:27] <mattym> Cinder, Once that install is done, restart your computer. After that, look for the Nvidia control panel, and make sure Minecraft and java are set to use the nvidia hardware on your PC
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#2379 [19:28] <Cinder> okay, will do. where in the control panel do i check they are set to that?
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#2381 [19:29] <mattym> Cinder, Im not 100% familiar with Nvidias current setup, you may want to google it or check on the Nvidia website
#2382 [19:29] <Cinder> will do, thanks! ill be back in a bit.
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#2386 [19:36] <DevinP33> i did every thing and downloaded everything nothing worked
#2387 [19:36] <mattym> DevinP33, Did the driver from HP install?
#2388 [19:37] * Cinder [Cinder@notlogged] has quit. (Quit: Web client closed)
#2389 [19:37] <DevinP33> yes it installed then restarted the computer, i opened the minecraft and it crashed yet again
#2390 [19:38] <mattym> DevinP33, Can you get me a new dxdiag report
#2391 [19:38] <DevinP33> http://paste.ubuntu.com/23083670/
#2392 [19:39] <mattym> DevinP33, Thats the same one from before, i need you to create a new report and get the link to it
#2393 [19:39] <DevinP33> okay one sec
#2394 [19:41] <DevinP33> http://paste.ubuntu.com/23083678/
#2395 [19:42] <DevinP33> there it is
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#2398 [19:43] <mattym> ??> DevinP33 launcher/crash-log
#2399 [19:43] <Absol> DevinP33: We need to see your crash log, which appears after a crash.
#2400 [19:43] <Absol> DevinP33: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2401 [19:44] <DevinP33> ok
#2402 [19:44] <Celeste> Just bought MINECRAFT. First time loading failed. Something about Pixel Acceleration. My DxDiag is http://paste.ubuntu.com/23083673/
#2403 [19:44] <mattym> Celeste, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#2404 [19:44] <Celeste> How do you downgrade?
#2405 [19:44] * SGTrollinski [SGTrollinski@notlogged] has joined #minecrafthelp
#2406 [19:45] <mattym> Celeste, How long ago did you update to Windows 10?
#2407 [19:45] * Melioooo [Melioooo@notlogged] has joined #minecrafthelp
#2408 [19:45] <Celeste> just a few weeks ago.
#2409 [19:45] <mattym> Celeste, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#2410 [19:45] <mattym> Celeste, oops
#2411 [19:45] <mattym> Celeste, To downgrade from Windows 10 back to your previous version of Windows (Only if you updated to Windows 10 within the last 30 days), see the info here http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#2414 [19:46] <Celeste> I will check that. Thanks!
#2415 [19:46] <Melioooo> some computers are cheaper then video cards these days
#2416 [19:46] <DevinP33> http://paste.ubuntu.com/23083682/ here it is
#2417 [19:46] <mattym> ??> DevinP33 win/reinst
#2418 [19:46] <Absol> DevinP33: You may need to reinstall the locally installed files that Minecraft puts into place.
#2419 [19:47] <Absol> DevinP33: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2420 [19:47] <mattym> DevinP33, Try the instructions from Absol
#2421 [19:47] <SGTrollinski> I am on a mac, and i try to login to minecraft but it says your username or password is incorrect. I also tried to log in with my email but that didn't work. I had them send me an email to reset my password and I clicked on the link in the email and reset my password. I tried to login to mojang with the password that I just reset to but it says that it is incorrect. I tried creating a new account but it says "That username
#2422 [19:47] <mattym> ??> SGTrollinski login/throttle
#2423 [19:47] <Absol> SGTrollinski: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2424 [19:47] <Absol> SGTrollinski: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2425 [19:47] <SGTrollinski> what??
#2426 [19:47] * Cinder [Cinder@notlogged] has joined #minecrafthelp
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#2428 [19:48] <mattym> SGTrollinski, Read the info from Absol
#2429 [19:48] <Cinder> is matty here?
#2430 [19:48] <Cinder> oh hey lol. on my geforce experience, minecraft is not listed as a supported game to adjust anything with.
#2431 [19:48] <mattym> Cinder, I think its the other Nvidia program
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#2435 [19:49] <Cinder> i dont know any other programs for nvidia on my computer besides the expiernce and the control panel.
#2436 [19:50] <mattym> Cinder, It should be in the Nvidia Control Panel
#2437 [19:50] <mattym> I believe its in the Manage 3d Settings section
#2438 [19:50] <Cinder> alright im looking for something that lets me set my system to a certain hardware?
#2439 [19:51] <DevinP33> OMG IT WORKED THANK YOU ALL SO MUCH FOR HELPING ME!!! :)
#2440 [19:51] <mattym> Cinder, Yes, you may need to Add entries for Minecraft and Java
#2441 [19:51] <Jeremiah> So I can only play demo mode. I tried everything. I bought the account back when minecraft was still version 1.4.0. I came back on after taking a long break (about 2 years) to see the new updates. I tried linking my minecraft account to my new Mojang account but got an error saying that my account has already been linked. I know this isn't true because I don't have it linked to my Mojang account. Was I hacked?
#2442 [19:51] <mattym> Jeremiah, What is your ingame playername?
#2443 [19:51] <Jeremiah> jtfurlow
#2444 [19:52] * Celeste [Celeste@notlogged] has quit. (Quit: Web client closed)
#2445 [19:52] <mattym> Jeremiah, And you havent migrated it yourself?
#2446 [19:52] * jonadabe [jonadabe@notlogged] has joined #minecrafthelp
#2447 [19:52] <Jeremiah> no I haven't. I just recently tried it and it gave me that error
#2448 [19:52] <mattym> ??> Jeremiah mojang/email
#2449 [19:52] <Absol> Jeremiah: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2450 [19:52] <Absol> Jeremiah: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2451 [19:52] <Cinder> all i can see is a settings section that i can change some settings with, but as far as i can tell there is no way to add anything to it, such as the java or minecraft entires.
#2452 [19:52] <mattym> Jeremiah, Fill out the form Absol linked
#2453 [19:53] <jonadabe> galera
#2454 [19:53] <Cinder> nvm, i found it, one sec.
#2455 [19:53] <Jeremiah> ok
#2456 [19:53] <Ghostbuster3210> mattym, i've updated the driver and the problem hasnt changed
#2457 [19:53] <mattym> Cinder, You need to make sure you add the Java the minecraft is using
#2458 [19:53] <jonadabe> iai galera
#2459 [19:53] <mattym> Ghostbuster3210, Can you get me a new dxdiag
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#2463 [19:54] <Cinder> how do i check the java the minecraft is running?
#2464 [19:55] <jonadabe> asfdasdfasdfasdf
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#2466 [19:55] <mattym> Cinder, Open the minecraft launcher and hit the Edit Profile button
#2467 [19:55] <mattym> Cinder, Tell me if the box next to executable is marked
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#2469 [19:55] <Cinder> no it is not marked.
#2470 [19:56] <jonadabe> eu quero joga o minecrafthe
#2471 [19:56] <mattym> Cinder, Then you need to add the java you installed
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#2473 [19:57] <Cinder> add it to the nvidia control panel?
#2474 [19:57] <mattym> Cinder, Yeah, when you add the program that you want to adjust settings for, you need to point it to where java is installed
#2475 [19:59] <Ghostbuster3210> mattym, when you're done helping cinder can you help me?
#2476 [19:59] <mattym> Ghostbuster3210, Can you get me a new dxdiag
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#2478 [20:01] <Cinder> i can choose minecraft, then i choose which graphics processor i want it to use, then a few settings for that. i cant point it to where java is installed, nor is java one of the programs i can adjust like i could with minecraft.
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#2480 [20:02] <mattym> Cinder, You are supposed to be able to add something to it, and its just a matter of directing it to where your java file is located
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#2482 [20:02] <Ghostbuster3210> http://paste.ubuntu.com/23083698/
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#2484 [20:03] <mattym> Ghostbuster3210, Can you also get me a link to the crash log your getting
#2485 [20:03] <Jeremiah> thank you mattym and Absol for the help. I sent the email and I hope to hear back from them very soon.
#2486 [20:03] <Ghostbuster3210> its not crashing
#2487 [20:03] <Ghostbuster3210> its not crashing
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#2489 [20:04] <mattym> Ghostbuster3210, Ingame hold F3+C untill it crashes
#2490 [20:04] <Ghostbuster3210> its not crashing
#2491 [20:05] <Cinder> mattym, im not sure where to find where my java is installed at, however i searched it and got about 100 results lol.
#2492 [20:05] <mattym> Ghostbuster3210, I need to check certain settings, do the instuctions I told you to do in order to force it
#2493 [20:06] <mattym> Cinder, Its usually in C:\Program Files (x86)\Java\more folders. Where more folders will be different based on the java version you have
#2494 [20:06] <Ghostbuster3210> crash report
#2495 [20:06] <Ghostbuster3210> http://paste.ubuntu.com/23083703/
#2496 [20:06] <mattym> ??> Ghostbuster3210 mods
#2497 [20:06] <Absol> Ghostbuster3210: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2498 [20:06] <Absol> Ghostbuster3210: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2499 [20:07] <Ghostbuster3210> this problem persists even without mods
#2500 [20:07] <Ghostbuster3210> i just happened to have them on at the moment
#2501 [20:07] * UnicornDaddyxD [UnicornDaddyxD@notlogged] has joined #minecrafthelp
#2502 [20:07] <mattym> Ghostbuster3210, Are you sure?
#2503 [20:08] <UnicornDaddyxD> Hi
#2504 [20:08] <Ghostbuster3210> positive
#2505 [20:08] <UnicornDaddyxD> Has anyone ever thought about if Donald Trump becomes president?
#2506 [20:08] <mattym> Ghostbuster3210, Can you get me the forced crash from a vanilla profile
#2507 [20:09] <Ghostbuster3210> hold on
#2508 [20:09] <pie_flavor> UnicornDaddyxD: it's not like the entire country hasn't.
#2509 [20:09] <pie_flavor> do you have a minecraft problem?
#2510 [20:09] <UnicornDaddyxD> LOL
#2511 [20:09] <UnicornDaddyxD> Me?
#2512 [20:09] <UnicornDaddyxD> yes i do.
#2513 [20:10] <UnicornDaddyxD> and on a side note, im moving to Canda if that happens.
#2514 [20:10] * sneezing_panda_ [sneezing_panda_@notlogged] has joined #minecrafthelp
#2515 [20:10] <pie_flavor> ??> UnicornDaddyxD ask/!
#2516 [20:10] <Ghostbuster3210> the problem without mods has seemed to stop........ i feel very stupid...
#2517 [20:10] <Absol> UnicornDaddyxD: Just ask your question.
#2518 [20:10] <UnicornDaddyxD> So,
#2519 [20:10] <UnicornDaddyxD> My account has been hacked
#2520 [20:10] <UnicornDaddyxD> i have it
#2521 [20:10] <UnicornDaddyxD> but someone changed my ign
#2522 [20:10] <UnicornDaddyxD> now i gotta wait like 30 days to change it back!
#2523 [20:11] <UnicornDaddyxD> is there a way that mojang can change it back for me before the time?
#2524 [20:11] * sneezing_panda [sneezing_panda@notlogged] has quit. (Ping timeout: 190 seconds)
#2525 [20:11] <pie_flavor> we aren't mojang
#2526 [20:11] <pie_flavor> we're random people who know things
#2527 [20:11] <pie_flavor> you'd have to contact mojang
#2528 [20:11] <UnicornDaddyxD> Ik
#2529 [20:11] <Andrio> I believe there isn't.
#2530 [20:11] <pie_flavor> but it's worth a try
#2531 [20:11] <UnicornDaddyxD> Thanks xD
#2532 [20:11] <Andrio> mm
#2533 [20:11] <pie_flavor> ??> UnicornDaddyxD mojang/email
#2534 [20:11] <Absol> UnicornDaddyxD: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2535 [20:11] <Absol> UnicornDaddyxD: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2536 [20:12] <Cinder> mattym, i decided to try changing the global processer to use to the nvidia one and its actually working, no tearing. guess thats a fix for right now lol.
#2537 [20:12] <UnicornDaddyxD> I tried to then like a msg was popping up like "Invaild Choice! Go Away" then the page would crash @ Pie_flavor
#2538 [20:12] <pie_flavor> UnicornDaddyxD: that's interesting
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#2540 [20:12] <mattym> Cinder, You may also want to check your computers power settings, make sure its set to max performance mode if thats an option
#2541 [20:13] <pie_flavor> UnicornDaddyxD: do it again, and then take a screenshot
#2542 [20:13] <pie_flavor> if it fails, that is.
#2543 [20:14] <UnicornDaddyxD> I tried LOL like twice to show mojang but it wouldent let me open the damn app.
#2544 [20:14] <Ghostbuster3210> the problem seems to have stopped, so i'm leaving, as i said before, tell cubethethird that ghost said wasup
#2545 [20:14] <Extreme> UnicornDaddyxD: so, do you have a screenshot of where it tells you that?
#2546 [20:14] <pie_flavor> UnicornDaddyxD: i ran a command, that triggered Absol to tell you instructions.
#2547 [20:14] <pie_flavor> follow them.
#2548 [20:15] <UnicornDaddyxD> No, it wont let me like open the app.
#2549 [20:15] <UnicornDaddyxD> I SEE IT.
#2550 [20:15] <UnicornDaddyxD> Tys holon
#2551 [20:15] <pie_flavor> press the print screen button
#2552 [20:15] <UnicornDaddyxD> I did that too.
#2553 [20:15] <pie_flavor> then open paint, and press ctrl v
#2554 [20:15] <pie_flavor> upload it to imgur
#2555 [20:16] <mattym> You can ctrl-v right on to imgurs upload window
#2556 [20:16] <pie_flavor> oh yeah i forgot about that
#2557 [20:16] <UnicornDaddyxD> i DID all of that trust me.
#2558 [20:16] <pie_flavor> then where's the link?
#2559 [20:16] <UnicornDaddyxD> Wait brb sending email!
#2560 [20:16] <pie_flavor> mfw
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#2562 [20:26] <Olplummerscrack> I dont know if my Pc can run this game something about my data drive being outdate
#2563 [20:27] <mattym> Olplummerscrack, Do you have the link to your dxdiag report? If so please post the link in this chat.
#2564 [20:27] <Olplummerscrack> http://paste.ubuntu.com/23083726/
#2565 [20:27] <mattym> Olplummerscrack, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#2566 [20:28] <Olplummerscrack> how do i downgrade
#2567 [20:28] <urielsalis> Olplummerscrack, To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#2570 [20:33] <Olplummerscrack> well thats 30$ down the drain
#2571 [20:33] <pie_flavor> what was $30
#2572 [20:34] <Olplummerscrack> my bad 27$
#2573 [20:34] <pie_flavor> but what was
#2574 [20:34] <Olplummerscrack> minecraft
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#2578 [20:38] <Olplummerscrack> I want my money back
#2579 [20:38] <urielsalis> ??> Olplummerscrack account/mojang
#2580 [20:38] <urielsalis> ??> Olplummerscrack account/refund
#2581 [20:38] <Absol> Olplummerscrack: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#2582 [20:38] <urielsalis> Olplummerscrack, mind that without a new GPU or downgrade a lot of games and apps will not work correctly
#2583 [20:41] <Olplummerscrack> yea i dont play pc games a lot just wanted minecraft on the pc so I could try mods but ill just go back to my xbox
#2584 [20:41] <fubulord> Hello. I downloaded minecraft for windows today. I created my account and hit "play", but a popup appeared saying "we're sorry but it seems there was an error while trying to render aspects of the game". I clicked "fix the problem", and was taken to another page that said "pixel format not accelerated". I followed the instructions on the page, but i'm not sure what to do next.
#2585 [20:43] <pie_flavor> fubulord: by minecraft for windows, do you mean minecraft windows 10 edition?
#2586 [20:43] <fubulord> yes.
#2587 [20:47] <pie_flavor> just an fyi: it's a windows app store port of pocket edition
#2588 [20:47] <pie_flavor> which means support for it is harder
#2589 [20:47] <pie_flavor> but anyway,
#2590 [20:47] <pie_flavor> ??> fubulord win/dxdiag
#2591 [20:47] <Absol> fubulord: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2592 [20:48] <urielsalis> pie_flavor, ...
#2593 [20:48] <urielsalis> pie_flavor, only the pc version gives that error
#2594 [20:48] <urielsalis> fubulord, you have a dxdiag?
#2595 [20:48] <pie_flavor> urielsalis: read what he said
#2596 [20:49] <urielsalis> pie_flavor, think about it, can the windows 10 edition give an error about opengl when it uses directx?
#2597 [20:49] <pie_flavor> idk
#2598 [20:49] <urielsalis> pie_flavor, specially an error given by hopper
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#2600 [20:50] <pie_flavor> well, he's gone
#2601 [20:50] <pie_flavor> it's all good
#2602 [20:50] <urielsalis> pie_flavor, read over hopper.minecraft.net
#2603 [20:51] * Mochi [Mochi@notlogged] has joined #minecrafthelp
#2604 [20:51] <Mochi> Hi! I'm having a problem with minecraft crashing each time I join a multiserver.
#2605 [20:52] <urielsalis> Mochi, you have a crash report?
#2606 [20:52] <Mochi> yup. do i just copy/paste it? or send it somewhere?
#2607 [20:52] <urielsalis> Mochi, Copy the full text to paste.ubuntu.com and give us the link that it takes you to
#2608 [20:53] <Olplummerscrack> hey i got minecraft to run on my laptop but its really slow what settings should i change to help it
#2609 [20:53] * A__D is now known as A_D
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#2611 [20:54] <urielsalis> Olplummerscrack, VBO ON(if you dont crash with it), mipmap 0, render distance 10, graphics fast
#2612 [20:57] <pie_flavor> urielsalis: what's a vbo
#2613 [20:57] <Olplummerscrack> it is a lot better still pretty laggy but better
#2614 [20:57] <pie_flavor> Olplummerscrack: smooth lighting off
#2615 [20:57] <Olplummerscrack> what framerate
#2616 [20:58] <urielsalis> pie_flavor, new rendering technique that is more efficient
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#2622 [21:20] <Thermalrage> Hola
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#2624 [21:20] <Thermalrage> mi problema es que minecraft me dice crash error
#2625 [21:21] <Thermalrage> Que se debe hacer?
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#2627 [21:22] <KillerDuty16> Hello there,
#2628 [21:23] <KillerDuty16> I am seeking help. I have lost my email and cant find out what to do. I know my password I just forgot the email.
#2629 [21:24] <Thermalrage> Hello
#2630 [21:24] <mattym> ??> KillerDuty16 account/forgot-email
#2631 [21:24] <Absol> KillerDuty16: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
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#2635 [21:36] <Lord_Ralex> ...
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#2641 [21:39] <ForasBR> http://minecraftirc.net/minecrafthelp/landing/
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#2647 [21:43] <Noxiangayce> Ok, I posted on the help thing yesterday about a problem I've been having with minecraft and have had no answer yet. i really would like to have minecraft running again
#2648 [21:44] <CubeTheThird> Noxiangayce, what problem?
#2649 [21:45] <Noxiangayce> According to the minecraft it is running 500 ticks behind
#2650 [21:45] <Noxiangayce> before 1.10 it ran fine no problems
#2651 [21:45] <CubeTheThird> Noxiangayce, what's your render distance set to?
#2652 [21:45] <Noxiangayce> Where would i find that
#2653 [21:46] <CubeTheThird> Noxiangayce, in the game's video settings
#2654 [21:47] <Noxiangayce> one moment please
#2655 [21:47] <Noxiangayce> Rendering Distance is 12 chucks
#2656 [21:48] <CubeTheThird> Noxiangayce, hmm ok. in-game hold f3+c until it crashes
#2657 [21:48] <Noxiangayce> when i get on, even single player, Java stops working
#2658 [21:49] <CubeTheThird> Noxiangayce, oh? do you get a crash report?
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#2660 [21:50] <Noxiangayce> I get this
#2661 [21:50] <Noxiangayce> http://paste.ubuntu.com/23083816/
#2662 [21:51] <CubeTheThird> Noxiangayce, hhmmm ok. Try turning off the VBOs setting in the video settings
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#2664 [21:53] <Noxiangayce> did and gonna try to rung
#2665 [21:53] <Noxiangayce> it's working1
#2666 [21:53] <Noxiangayce> working**
#2667 [21:53] <CubeTheThird> awesome!
#2668 [21:53] <Noxiangayce> yay
#2669 [21:53] <Noxiangayce> ty
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#2672 [21:55] <Fafah_Br> I NEED HELP
#2673 [21:55] <Fafah_Br> Minecraft Version: 1.8 Operating System: Windows 7 (x86) version 6.1 Java Version: 1.8.0_101, Oracle Corporation Java VM Version: Java HotSpot(TM) Client VM (mixed mode), Oracle Corporation Memory: 30992144 bytes (29 MB) / 101388288 bytes (96 MB) up to 1037959168 bytes (989 MB) JVM Flags: 2 total; -XX:HeapDumpPath=MojangTricksIntelDriversForPerformance_javaw.exe_minecraft.exe.heapdump -Xmx1G IntCache: cache: 0, tcache: 0, allocated: 0, tallocate
#2674 [21:55] <Fafah_Br> CRASH MINECRAFT
#2675 [21:56] <Anna> ??> Fafah_Br paste
#2676 [21:56] <Absol> Fafah_Br: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#2677 [21:56] <CubeTheThird> Fafah_Br, turn off caps lock
#2678 [21:56] <Anna> Fafah_Br: does it crash on the latest version? 1.10?
#2679 [21:56] <Fafah_Br> ok
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#2681 [21:57] <Fafah_Br> http://paste.ubuntu.com/23083822/
#2682 [21:57] <CubeTheThird> ??> Fafah_Br launcher/log
#2683 [21:57] <Absol> Fafah_Br: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#2684 [21:57] <Absol> Fafah_Br: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2685 [21:57] <Fafah_Br> crash in version 1.8
#2686 [21:58] <CubeTheThird> Fafah_Br, please send us your launcher log
#2687 [21:58] <Fafah_Br> ok
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#2694 [22:07] <Jackson> HOW MUCH IS MINECRAFT TO DOWNLOAD
#2695 [22:07] <urielsalis> Jackson, stop with the caps
#2696 [22:07] <urielsalis> Jackson, and elaborate
#2697 [22:08] <Jackson> sorry
#2698 [22:08] <Jackson> How much is minecraft to download it?
#2699 [22:08] <Jackson> on windows 10
#2700 [22:08] <urielsalis> Jackson, you have a account?
#2701 [22:08] <Jackson> No,
#2702 [22:08] <Jackson> I mean yea
#2703 [22:08] <urielsalis> Jackson, then you have to buy it first on minecraft.net/store It costs $27.95
#2704 [22:08] <urielsalis> Jackson, what is your username?
#2705 [22:09] <Jackson> Okay thanks
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#2709 [22:15] <savagedocs> hi my son bought the game without my permission and i was wondering if i could be refunded
#2710 [22:16] <CubeTheThird> ??> savagedocs account/refund
#2711 [22:16] <Absol> savagedocs: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#2712 [22:16] <urielsalis> savagedocs, yup, refund policies and link to do so is in the following link
#2713 [22:16] * urielsalis gives his ninja badge to CubeTheThird
#2713 [22:16] <CubeTheThird> yoink
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#2718 [22:26] <AMFC> Hi my Minecraft game won't start up. It says that my drivers are out of date.
#2719 [22:27] <urielsalis> AMFC, you have a dxdiag?
#2720 [22:27] <AMFC> What's that?
#2721 [22:27] <urielsalis> AMFC, Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2722 [22:30] * Lexastic [Lexastic@notlogged] has joined #minecrafthelp
#2723 [22:31] <Lexastic> When I press play it just tells me Minecraft has crashed and I can't get in. http://paste.ubuntu.com/23083843/
#2724 [22:32] <urielsalis> Lexastic, download and install https://downloadcenter.intel.com/es/download/26099/Controlador-de-Gr-ficos-de-versi-n-Beta-de-Intel-para-Windows-10-y-Windows-7-y-8-1-15-40-?product=88355
#2725 [22:34] <pie_flavor> urielsalis: or, y'know, the english version
#2726 [22:35] <urielsalis> pie_flavor, I blame intel auto redirects
#2727 [22:35] <urielsalis> :P
#2728 [22:35] <Lexastic> Should I just click the "Setup" application when I have it downloaded?
#2729 [22:35] <urielsalis> Lexastic, yup
#2730 [22:36] <Lexastic> Ahah, I'm sorry, I'm just kinda dumb and just did what Minecraft told me to do :P
#2731 [22:36] <urielsalis> np :)
#2732 [22:37] <Lexastic> Okay, it gave me an error saying "Windows could not complete the extraction" and below that "The destination file could not be created" What do I do?
#2733 [22:38] * Nickster025 [Nickster025@notlogged] has joined #minecrafthelp
#2734 [22:39] <Lexastic> Oh, woops, nevermind, I just had to unzip the file ahah
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#2736 [22:40] <Lexastic> Wait no it still isn't working
#2737 [22:40] <CubeTheThird> why'd you give them a beta driver?
#2738 [22:40] <Nickster025> I need help with my account I can not get by Initializing game Please help
#2739 [22:41] <Lexastic> It says "This installation package is not supported by this processor type"
#2740 [22:41] <Nickster025> no
#2741 [22:42] <Nickster025> LOOK Minecraft Crash Report ---- // I just don't know what went wrong :( Time: 23/08/16 09:55 PM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:252) at org.lwjgl.opengl.Display.createWind
#2742 [22:43] <Nickster025> Please HELP me
#2743 [22:43] <Lexastic> Nick be patient .-.
#2744 [22:43] <Nickster025> lol xd
#2745 [22:44] <Nickster025> They speak Spanish all the time I have to use a translator and here in my country that is MEXICO are 10:44
#2746 [22:44] <Andrio> ??> Nickster025 win/DXDiag
#2747 [22:44] <Absol> Nickster025: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2748 [22:45] <Nickster025> this already finished and have my ID
#2749 [22:46] <Lexastic> Urielsalis what you gave me to download won't install, the "Setup" application will not open.
#2750 [22:46] <Andrio> Lexastic, try installing win64_154025.4463.exe from https://downloadcenter.intel.com/download/26078/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88355.
#2751 [22:47] * Lexastic [Lexastic@notlogged] has joined #minecrafthelp
#2752 [22:47] <Lexastic> What was the link you gave me again?
#2753 [22:47] <Andrio> Lexastic, try installing win64_154025.4463.exe from https://downloadcenter.intel.com/download/26078/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88355.
#2754 [22:47] <Andrio> Nickster025, the paste ID?
#2755 [22:48] <Lexastic> Thank you. It must have been because Urielsalis gave me a beta version or something.
#2756 [22:48] <Andrio> Maybe
#2757 [22:48] <Nickster025> yes andrio
#2758 [22:48] <Andrio> Nickster025, show us that ID
#2759 [22:49] <Andrio> Lexastic, there was also a 32-bit one on that page; that probably wouldn't have worked.
#2760 [22:49] <Nickster025> everything completely finished
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#2762 [22:50] <Nickster025> quieres que te muestre mi ID?
#2763 [22:50] <Nickster025> You want me to show my ID?
#2764 [22:51] <Nickster025> Go Andrio ,help me
#2765 [22:51] <Lexastic> It's not working, Andrio. It's giving me an error, the same one as before.
#2766 [22:51] <Andrio> The paste ID, yes
#2767 [22:51] <Andrio> hm
#2768 [22:52] <Nickster025> http://paste.ubuntu.com/23083832/
#2769 [22:52] <Nickster025> its here
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#2773 [22:54] <Nickster025> what do I do now? ANDRIO
#2774 [22:54] <Andrio> Nickster025, it looks like your graphics controller is not supported on Windows 10.
#2775 [22:54] <Andrio> You'll need to downgrade to Windows 7 or use a newer PC.
#2776 [22:54] <Andrio> ??> Nickster025 win/downgrade
#2777 [22:54] <Absol> Nickster025: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#2779 [22:56] <mntdrdewbeer> im trying to log into my minecraft account which i used to uy minecraft but when i go to login i cant remember my email i used but i know the password and the username i used
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#2781 [22:57] <Nickster025> and then I can not do anything else but why? if I have used in this PC and Windows 10 because it fails?
#2782 [22:58] <Nickster025> I can not do anything else to play on Windows 10? No problem
#2783 [22:58] <Andrio> well, there's the Windows 10 Edition.
#2784 [23:00] <Nickster025> I do not understand please explicate more
#2785 [23:00] <Andrio> There's a version of Minecraft on the Windows 10 store, which is based on the Pocket Edition.
#2786 [23:00] <Andrio> If you own the Java version, you can get it for free, I beliece.
#2787 [23:00] <Andrio> believe*
#2788 [23:02] <Nickster025> so?
#2789 [23:03] <pie_flavor> that is correct
#2790 [23:03] * aetaric [aetaric@notlogged] has quit. (Ping timeout: 198 seconds)
#2791 [23:03] <pie_flavor> Nickster025: it's actually quite good
#2792 [23:03] <Nickster025> entonces? ya no jugare con mi cuenta en mi pc? ni en windows 10?
#2793 [23:03] <pie_flavor> ??> Nickster025 lang/es
#2794 [23:03] <Absol> Nickster025: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#2795 [23:04] <pie_flavor> why doesn't that message have chat
#2796 [23:04] <Nickster025> absol
#2797 [23:04] <pie_flavor> s/chat/accents/ i'm stupid
#2798 [23:04] <ExtremeBot> pie_flavor meant to say: why doesn't that message have accents
#2799 [23:04] <pie_flavor> ??> Nickster025 bot
#2800 [23:04] <Absol> Nickster025: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#2801 [23:04] <Nickster025> so? no longer I'll play with my mind on my pc? or Windows 10?
#2802 [23:05] <Nickster025> what?
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#2804 [23:05] <pie_flavor> You have two options.
#2805 [23:05] <pie_flavor> 1. Downgrade your computer to no longer run Windows 10
#2806 [23:05] <pie_flavor> 2. Use Minecraft Windows 10 Edition.
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#2808 [23:06] <Nickster025> I speak Spanish I'm just using google translator and sometimes I say bad
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#2812 [23:07] <pie_flavor> Nickster025: Tienes dos opciones.
#2813 [23:07] <pie_flavor> 1. Usa Windows 7
#2814 [23:07] <pie_flavor> 2. Usa Minecraft Windows 10 Edicion.
#2815 [23:08] <Nickster025> piee flavor and use Windows 10 edition?
#2816 [23:08] <Nickster025> hablas español? xd
#2817 [23:08] <pie_flavor> poco
#2818 [23:08] <Nickster025> ok bien
#2819 [23:08] <Nickster025> como uso el windows 10 edicion?
#2820 [23:08] <urielsalis> Nickster025, tenes 3 opciones: Volve a Windows 7, Compra una placa grafica(si tenes una de escritorio) o usa otra compu
#2821 [23:08] <urielsalis> Nickster025, la windows 10 edition es como la version de mobiles
#2822 [23:09] <Nickster025> si tengo movil
#2823 [23:09] <Nickster025> pero porque si antes me funcionaba PERFECA y ahora este crasheo
#2824 [23:09] <Nickster025> mobil*
#2825 [23:09] <pie_flavor> interesante
#2826 [23:09] <Nickster025> D:
#2827 [23:09] <Nickster025> alguno usa skype?
#2828 [23:09] * Lexastic [Lexastic@notlogged] has quit. (Quit: Web client closed)
#2829 [23:09] <urielsalis> Nickster025, no ayudamos por skype
#2830 [23:10] <pie_flavor> ?? 42
#2831 [23:10] <Nickster025> ok ok
#2832 [23:10] <urielsalis> Nickster025, ya te di tus opciones
#2833 [23:10] <Absol> 42: Have you tried turning it off and on again? The universal fix.
#2834 [23:10] <Nickster025> si pero explicame porfavor solo tengo 14 D:
#2835 [23:10] <Nickster025> quiero usar windows 10 edicion
#2836 [23:10] <urielsalis> Nickster025, entonces vas a tener que traer a uno de tus padres para que hable aca
#2837 [23:11] <Nickster025> porque?
#2838 [23:11] <Nickster025> a ellos no les interesa un juego estan trabajando
#2839 [23:11] <urielsalis> ??> Nickster025 scold/age
#2840 [23:11] <Absol> Nickster025: If you are under the age of 13 or have no idea how computers work, please get your parent or someone else who knows computers to assist you.
#2841 [23:11] <pie_flavor> Nickster025: si quieres obtener windows 10 edicion, https://mojang.com/2015/07/get-minecraft-windows-10-edition-beta-for-free/
#2842 [23:12] <pie_flavor> urielsalis: he's 14
#2843 [23:12] <pie_flavor> not 12
#2844 [23:13] <urielsalis> pie_flavor, second part of that thing
#2845 [23:13] <pie_flavor> urielsalis: they work via magic and concentrated antiproductiveness
#2846 [23:13] <pie_flavor> duh
#2847 [23:14] <pie_flavor> s/eness/ity/
#2848 [23:14] <ExtremeBot> pie_flavor meant to say: urielsalis: they work via magic and concentrated antiproductivity
#2849 [23:14] <pie_flavor> i love this bot
#2850 [23:14] <pie_flavor> oh, and also carriage returns
#2851 [23:15] <pie_flavor> they work via carriage returns
#2852 [23:16] <pie_flavor> tfw all my antlr files contain "fragment NL: '\r'? '\n'"
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#2854 [23:20] <Nickster025> hello? uriek
#2855 [23:20] <Nickster025> uriel
#2856 [23:20] <Nickster025> pie_flavor?
#2857 [23:20] <pie_flavor> hola
#2858 [23:21] <Nickster025> Your Minecraft get this account has Already Been migrated to a Mojang accoun
#2859 [23:21] <Nickster025> WHAT IS???????
#2860 [23:21] <urielsalis> Nickster025, vos no la migraste?
#2861 [23:22] <Nickster025> nose la cuenta era de mi primo
#2862 [23:22] <urielsalis> Nickster025, los TOS de Mojang no permiten la venta o regalo de cuentas
#2863 [23:22] <pie_flavor> #rektado
#2864 [23:22] <Nickster025> pero si esta era su PC que dices
#2865 [23:22] <urielsalis> Nickster025, vas a tener que decirle a tu primo que envia un email a Mojang
#2866 [23:22] <urielsalis> ??> Nickster025 mojang/email
#2867 [23:22] <Absol> Nickster025: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2868 [23:22] <Absol> Nickster025: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2869 [23:22] <urielsalis> ??> Nickster025 account/trans-id
#2870 [23:22] <Absol> Nickster025: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#2871 [23:22] <Nickster025> no entiendo
#2872 [23:23] <Nickster025> todos habaln
#2873 [23:23] <Nickster025> hablan
#2874 [23:23] * urielsalis goes to bed
#2874 [23:23] <Nickster025> donde se supongo que ponga eso uriel?
#2875 [23:23] <urielsalis> Nickster025, vos no
#2876 [23:23] <pie_flavor> Nickster025: absol es un robot
#2877 [23:23] <urielsalis> Nickster025, tu primo, el dueño de la cuenta
#2878 [23:23] <Nickster025> ok ok
#2879 [23:23] <pie_flavor> i need to put the international keyboard back on but it keeps auto-enabling which is annoying af
#2880 [23:24] <pie_flavor> not to mention hexchat acts super weird
#2881 [23:24] <pie_flavor> urielsalis: do you know how to fix that/
#2882 [23:24] <urielsalis> nope
#2883 [23:24] * urielsalis goes to bed
#2883 [23:25] <pie_flavor> if i press a valid punctuation, and type a non-accentable letter, it just doesn't type anything
#2884 [23:25] <pie_flavor> instead of typing both
#2885 [23:25] <pie_flavor> and if i type apostrophe space, it puts a weird forward tick character (like a mirror of `)
#2886 [23:25] <pie_flavor> and it apparently thinks that s can be accented
#2887 [23:26] <DopeGhoti> there _are_ diacritic marks for esses.
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#2889 [23:27] <pie_flavor> yeah
#2890 [23:27] <pie_flavor> but when do you ever need to use them
#2891 [23:28] <pie_flavor> in all other text areas, where it actually types both characters if it cant diacrite them, you can type "it's" with ease without needing to use a spacebar
#2892 [23:28] <DopeGhoti> when you are typing in one of the languages that have them?
#2893 [23:28] <pie_flavor> which really isn't spanish
#2894 [23:30] <pie_flavor> so wtf
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#2897 [23:36] <DopeGhoti> *shrug*
#2898 [23:36] <DopeGhoti> Ask the person who maintains that keyboard layout.
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#2900 [23:41] <Mr_Trev_> @i have this issue that involes that when i click to fast it will crash minecraft and i have to restart and i have tried to find a solution to it but couldent find any info to help me
#2901 [23:49] <pie_flavor> ??> Mr_Trev_ launcher/crash-log
#2902 [23:49] <Absol> Mr_Trev_: We need to see your crash log, which appears after a crash.
#2903 [23:49] <Absol> Mr_Trev_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#2908 [23:59] <George> hello on amazon i have bought minecraft for mac and when i go to reedem it the minecraft thing says the token has already been used
#2909 [23:59] <George> so i honestly do not no what to do