#1 [00:00] <Paz> We can't find the transaction ID in either of our emails
#2 [00:01] <Andrio> There's a link on the form that may help there.
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#8 [00:17] <paz> the link to find our transaction ID isn't much help, i sent an email but it seems it'll be days before we get a reply, is there a quick way to find it?
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#10 [00:22] <ryan_> help
#11 [00:24] <ryan_> [13:14:21 INFO]: Minecraft Launcher 1.6.61 (through bootstrap 100) started on windows... [13:14:21 INFO]: Current time is Sep 14, 2016 1:14:21 PM [13:14:21 INFO]: System.getProperty('os.name') == 'Windows 7' [13:14:21 INFO]: System.getProperty('os.version') == '6.1' [13:14:21 INFO]: System.getProperty('os.arch') == 'x86' [13:14:21 INFO]: System.getProperty('java.version') == '1.8.0_25' [13:14:21 INFO]: System.getProperty('java.vendor') == 'Oracle Corporat
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#22 [01:09] <kim_yadany> can't get to have my minecraft pocket edition to work as before... what should i do? i was using it fine on my galaxy note edge before i got a beta tester, which i left now.... please help!
#23 [01:10] <kim_yadany> i left the beta tester group, uninstalled and reinstalled it again... still not working...
#24 [01:11] <pie_flavor> kim_yadany: unfortunately we don't support the pocket edition here
#25 [01:11] <pie_flavor> sorry
#26 [01:11] <kim_yadany> where should i get support?
#27 [01:12] <pie_flavor> you can email mojang
#28 [01:12] <pie_flavor> ??> kim_yadany mojang/email
#29 [01:12] <Absol> kim_yadany: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#30 [01:12] <Absol> kim_yadany: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#33 [01:21] <HyPrYT> hello
#34 [01:22] <HyPrYT> every time i try to log into my minecraft account it says SunCertPathBuilderException
#35 [01:23] <pie_flavor> HyPrYT: That's the standard error you get when you've illegally pirated Minecraft.
#36 [01:23] <pie_flavor> Tip: Don't.
#37 [01:23] <HyPrYT> what illegal and pirated
#38 [01:23] <pie_flavor> ??> HyPrYT info/mcleaks
#39 [01:23] <Absol> HyPrYT: The usage of MCLeaks tools (which are illegal) have been causing issues for many Minecraft users.
#40 [01:23] <Absol> HyPrYT: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#41 [01:24] <pie_flavor> HyPrYT: You're on OS X, right?
#42 [01:24] <HyPrYT> yea
#43 [01:24] <pie_flavor> ??> HyPrYT mac/hosts/edit
#44 [01:24] <Absol> HyPrYT: First, enable the root user and login to it by following this guide https://support.apple.com/en-us/HT204012. Then open the Terminal App in Finder -> Utilities
#45 [01:24] <Absol> HyPrYT: Then in Terminal, type sudo open -a TextEdit /private/etc/hosts and press enter
#46 [01:24] <pie_flavor> Then, remove all lines with the word 'mojang' in them, and save the file.
#47 [01:25] <pie_flavor> Don't pirate Minecraft again.
#48 [01:25] <HyPrYT> doing it now
#49 [01:25] <HyPrYT> i wont
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#52 [01:35] <HyPrYT> the terminal part didnt work
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#54 [01:37] <pie_flavor> what happened
#55 [01:37] <HyPrYT> ## # Host Database # # localhost is used to configure the loopback interface # when the system is booting. Do not change this entry. ## 127.0.0.1 localhost 255.255.255.255 broadcasthost ::1 localhost 137.74.166.76 authserver.mojang.com 137.74.166.76 sessionserver.mojang.com
#56 [01:37] <HyPrYT> that
#57 [01:37] <pie_flavor> what do you mean 'that'
#58 [01:37] <pie_flavor> did it open a text editor?
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#60 [01:38] <HyPrYT> it opened something called hosts
#61 [01:38] <HyPrYT> i think its a text editor
#62 [01:39] <pie_flavor> HyPrYT: that's what it's supposed to do
#63 [01:39] <pie_flavor> like i said:
#64 [01:39] <pie_flavor> remove all lines with the word 'mojang' in them
#65 [01:39] <HyPrYT> ok cool so now what do i do
#66 [01:39] <HyPrYT> ok
#67 [01:39] <pie_flavor> and then save the file
#68 [01:40] <pie_flavor> and don't pirate minecraft again
#69 [01:40] <HyPrYT> ok
#70 [01:40] <HyPrYT> it a locked file
#71 [01:40] <HyPrYT> i cant edit
#72 [01:40] <pie_flavor> HyPrYT: did you do the entire command?
#73 [01:40] <HyPrYT> yea
#74 [01:40] <pie_flavor> sudo open -a TextEdit /private/etc/hosts
#75 [01:41] <HyPrYT> i will try do it again
#76 [01:41] <HyPrYT> yep same thing still locke
#77 [01:41] <HyPrYT> it says i can duplicate though
#78 [01:41] <pie_flavor> HyPrYT: that's not useful
#79 [01:41] <pie_flavor> you logged in as the root user, right?
#80 [01:42] <HyPrYT> i think
#81 [01:42] <pie_flavor> HyPrYT: you logged out? and then logged in as the user 'root' with the root password
#82 [01:42] <HyPrYT> i i didnt log out
#83 [01:42] <HyPrYT> where do i go
#84 [01:42] <pie_flavor> the message said to both enable and log into the root user
#85 [01:42] <pie_flavor> the linked article explained how
#86 [01:43] <HyPrYT> i will try again
#87 [01:44] <HyPrYT> so do i just log out my user?
#88 [01:45] <HyPrYT> from the apple menu
#89 [01:45] <pie_flavor> HyPrYT: i just said it
#90 [01:45] <pie_flavor> twice
#91 [01:45] <HyPrYT> ok
#92 [01:45] <pie_flavor> after you were supposed to have read an article describing it for you
#93 [01:45] <pie_flavor> it is very simple.
#94 [01:45] <pie_flavor> log out
#95 [01:45] <pie_flavor> log in as the user 'root' with the root password you set up.
#96 [01:45] <HyPrYT> it will just shut down my computer though
#97 [01:45] <pie_flavor> type the command
#98 [01:45] <pie_flavor> remove both the 'mojang' lines
#99 [01:46] <pie_flavor> the ones that say authserver.mojang.com and sessionserver.mojang.com
#100 [01:46] <pie_flavor> save the file
#101 [01:46] <pie_flavor> log out
#102 [01:46] <pie_flavor> log in as yourself
#103 [01:46] <pie_flavor> problem solved.
#104 [01:46] <pie_flavor> ill put both things down here again.
#105 [01:46] <pie_flavor> ?? mac/hosts/edit
#106 [01:46] <Absol> mac/hosts/edit: First, enable the root user and login to it by following this guide https://support.apple.com/en-us/HT204012. Then open the Terminal App in Finder -> Utilities
#107 [01:46] <Absol> mac/hosts/edit: Then in Terminal, type sudo open -a TextEdit /private/etc/hosts and press enter
#108 [01:46] <HyPrYT> but it will shut down my mac if i log out
#109 [01:46] <pie_flavor> no, it'll log out
#110 [01:46] <HyPrYT> ok
#111 [01:46] <pie_flavor> even so, doesn't matter. just log in as root.
#112 [01:47] <pie_flavor> i have to go, but you have enough information to fix this now.
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#114 [01:47] <pie_flavor> if you forget, or need the message again, come here and type ?? mac/hosts/edit.
#115 [01:47] <HyPrYT> it closes all my windows
#116 [01:47] <pie_flavor> yes
#117 [01:47] <pie_flavor> that it does
#118 [01:47] <HyPrYT> ok thanks
#119 [01:47] <pie_flavor> because that's generally what logging out does
#120 [01:48] <pie_flavor> goodbye
#121 [01:48] <HyPrYT> yep xD
#122 [01:48] <HyPrYT> bye
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#139 [02:34] <DaCakee> My minecraft won't lauch please read the game output thing -----> http://paste.ubuntu.com/23176962/
#140 [02:37] <Andrio> DaCakee, open your Minecraft working directory and delete all files there with cache in the name
#141 [02:37] <Andrio> ??> DaCakee launcher/.minecraft
#142 [02:37] <Absol> DaCakee: To get at Minecraft's locally stored files using the launcher, start the launcher. Press Edit Profile, then Open Game Dir.
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#144 [02:39] <DaCakee> Help me please http://paste.ubuntu.com/23176962/
#145 [02:39] <DaCakee> It wont launch
#146 [02:40] <Andrio> DaCakee, open your Minecraft working directory and delete all files there with cache in the name
#147 [02:40] <Andrio> ??> DaCakee launcher/.minecraft
#148 [02:40] <Absol> DaCakee: To get at Minecraft's locally stored files using the launcher, start the launcher. Press Edit Profile, then Open Game Dir.
#149 [02:42] <DaCakee> aok
#150 [02:42] <DaCakee> Launching..
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#152 [02:44] <DaCakee> What do i do next Absol?
#153 [02:44] <Andrio> Launching what?
#154 [02:45] <DaCakee> I launched my laucher and now I opened my Game dir
#155 [02:45] <DaCakee> Whats next?
#156 [02:45] <Andrio> 'delete all files there with cache in the name'
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#158 [02:46] <DaCakee> ok
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#160 [02:47] <DaCakee> Ow it worked, Thank you very much Andrio and Absol!
#161 [02:47] <Andrio> No problem.
#162 [02:47] <DaCakee> Bye now1
#163 [02:48] <Andrio> o/
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#170 [03:11] <mertcan> minecraft tı yükledim çalıştıramıyorum
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#185 [05:17] <djhooow31> http://paste.ubuntu.com/23177437/
#186 [05:19] <djhooow31> mon minecraft me dit : we're sorry, but it seems there was an error while trying to render aspects of the game. To solve this error, it is recommended that you update your graphics drivers. if you are unsure of how to update your drivers, please click 'fix the problem' for more information. if you recently installed windoows 10, please ensure that your hardware manufacturers have update drivers for it. for more informa
#187 [05:19] <djhooow31> please help my
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#191 [05:55] <SaggingSauce65> puuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuutoooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo
#192 [05:55] <SaggingSauce65> i not speak inglish
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#209 [06:40] <eagledad97> how do I hookup an XBOX 360 controller to use with Minecraft?
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#215 [06:49] <Mrpizzaxd> The software does not work for me
#216 [06:50] <Mrpizzaxd> Please help me, I upgraded my computer is not working for me for Minecraft
#217 [06:51] <Mrpizzaxd> I NEED HELP
#218 [06:53] <Andrio> What's the problem, specifically?
#219 [07:04] <Mrpizzaxd> Minecraft not running me why?
#220 [07:07] <Andrio> What happens when you try?
#221 [07:08] <Mrpizzaxd> It tells me that I should OPEL LG
#222 [07:08] <Andrio> ??> Mrpizzaxd win/DXDiag
#223 [07:08] <Absol> Mrpizzaxd: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#224 [07:09] <Mrpizzaxd> I turned and helped me
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#228 [07:16] <Mrpizzaxd> I NEED HELP
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#233 [07:41] <Serdiego888> minecraft crashes for no reason something with the drivers
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#236 [07:48] <magi> when comme the minecraft command plock
#237 [07:48] <magi> ps3
#238 [07:50] <magi> how can you mods insterliern in minecraft ps3
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#240 [07:51] <magi> how can you mods insterliern in minecraft ps3
#241 [07:52] <magi> hello
#242 [07:53] <Andrio> I don't think you can mod that.
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#251 [08:10] <facu_facu_facu> facu_facu_facu
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#253 [08:11] <NikN> Hi, I hope someone can help. I am looking to install minecraft standard edition on 10 pc's at school. This is to allow certain students to have a 'rewards' session at the end of the day. Is there a way to install the software and allow students to play without having to register?
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#255 [08:13] <facu_1236> hola
#256 [08:13] <NikN> Hi
#257 [08:14] <NikN> Hi, I hope someone can help. I am looking to install minecraft standard edition on 10 pc's at school. This is to allow certain students to have a 'rewards' session at the end of the day. Is there a way to install the software and allow students to play without having to register?
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#264 [08:32] <Blikjeijsthee1> hey
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#270 [08:41] <Cammonator> Whats good g
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#272 [08:42] <Cammonator> Does anyone know why I cant play minecraft with any mods, forge etc
#273 [08:42] <Cammonator> it always crashes
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#282 [09:03] <JustEliYT> Hello, I use MCLeaks. I know It was silly but I cant loggin into minecraft. What can I do?
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#284 [09:05] <Andrio> Buy the game?
#285 [09:05] <JustEliYT> Yes, sure
#286 [09:10] <Malie01> Hi, my game crashed all the time. I can't find any answer.
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#291 [09:13] <Andrio> ??> Malie01 launcher/crash-log
#292 [09:13] <Absol> Malie01: We need to see your crash log, which appears after a crash.
#293 [09:13] <Absol> Malie01: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#299 [09:17] <JustEliYT> Hello, I use MCLeaks. I know It was silly but I cant loggin into minecraft. What can I do?
#300 [09:18] <Andrio> Did you buy the game yet?
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#302 [09:18] <JustEliYT> Yes
#303 [09:19] <Andrio> ok
#304 [09:19] <Andrio> Can you uninstall MCLeaks?
#305 [09:19] <Malie01> http://paste.ubuntu.com/23178103/ here is the link from my crash report
#306 [09:20] <Andrio> Malie01, looks like your resource pack is too bit.
#307 [09:20] <Andrio> big*
#308 [09:21] <Malie01> okay, thanks
#309 [09:23] <Malie01> omg it worked thank you so much
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#316 [09:25] <Timoha_First> I have an error - did not confirm your password
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#325 [09:34] <steve_> lan
#326 [09:35] <steve_> stop
#327 [09:36] <pie_flavor> ??> steve_ ask/wtf
#328 [09:36] <Absol> steve_: Please form your question in the form of a question. Whatever you just said was unclear.
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#335 [09:47] <Andresiito> hola=
#336 [09:47] <Andresiito> hola?
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#351 [10:32] <PlayerFer0iZ> Olá bom minha conta parou de fucionar, tipo consigo logar no mojang account menos no minecraft.net e nem no meu jogo
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#355 [10:33] <PlayerFer0iZ> Alguem pode me ajudar?
#356 [10:33] <PlayerFer0iZ> Com meu erro?
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#359 [10:35] <PlayerFer0iZ> Anybody here?
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#363 [10:38] <Provson> Hi all, in my realms world , the spawn load does not work (my wheat farms doesn't grow up). Is it normal ? Thanks
#364 [10:39] <PlayerFer0iZ> What
#365 [10:39] <PlayerFer0iZ> It is rather standard
#366 [10:40] <Provson> Normaly some chunck in spawn are always load
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#369 [10:41] <PlayerFer0iZ> I think it is normal
#370 [10:42] <PlayerFer0iZ> Hello good my account stopped fucionar, type can log into the account mojang least in minecraft.net nor in my game
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#372 [10:43] <ElNici> Hey everyone! I am experiencing a problem with my Game! I just bought it 2 days ago, before i had a cracked version :3. With the crack everything worked fine, but now with the legal version I come across huge "lags" i.e. the mobs move laggy and destroying blocks aswell
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#377 [10:51] <Yannschtok> hello i have a pmroblem with minecraft it always carsh when i play # A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000000018002e336, pid=10192, tid=11276 # # JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18) # Java VM: Java HotSpot(TM) 64-Bit Server VM (25.25-b02 mixed mode windows-amd64 compressed oops) # Problematic frame:
#378 [10:52] <Chromaryu> Yannschtok: Try toggling VBOs
#379 [10:53] <Yannschtok> its when i play minecraft 1.7
#380 [10:53] <Chromaryu> Are you using any mods?
#381 [10:53] <Yannschtok> yes
#382 [10:54] <Chromaryu> remove it, and try again.
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#385 [10:54] <Yannschtok> oh my mods are important but i can try
#386 [10:55] <Yannschtok> its working but the mods are very important
#387 [10:56] <Chromaryu> ??> Yannschtok mods
#388 [10:56] <Absol> Yannschtok: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#389 [10:56] <Absol> Yannschtok: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#391 [10:57] <Yannschtok> Ok thx for helping
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#393 [10:57] <Yannschtok> Goodbye
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#401 [11:00] <JustEli> Hello, I use MCLeaks. I know it was very silly. But I really want to play minecraft and I cant login into Minecraft. An Error comes. Like this: (SunCertPathBuilderException: unable to find vaild certification path to requested target) What can I do? Please Help me
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#404 [11:03] <JustEli> Hello, I use MCLeaks. I know it was very silly. But I really want to play minecraft and I cant login into Minecraft. An Error comes. Like this: (SunCertPathBuilderException: unable to find vaild certification path to requested target) What can I do? Please Help me
#405 [11:06] <JustEli> Hello?
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#413 [11:22] <_TheGamingBacon_> My minecraft wont start up correctly. "Initializing game" . It crashes before it even starts.
#414 [11:23] <_TheGamingBacon_> Something about my Pixel format I think?
#415 [11:28] * An_Angry_Brit [An_Angry_Brit@notlogged] has joined #minecrafthelp
#416 [11:31] <_TheGamingBacon_> http://paste.ubuntu.com/23178219/
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#419 [11:32] <Joanna> hi, when i go on minecraft it won't let me join any servers
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#433 [12:02] <nemesis326> does anyone know how to fix the problem of the game crashing with error: EXCEPTION_ACCESS_VIOLATION (0xc0000005)
#434 [12:02] <nemesis326> it points to ig8icd64.dll
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#440 [12:09] <HuseyinGulbent> Hi
#441 [12:09] * deividzius [deividzius@notlogged] has joined #minecrafthelp
#442 [12:09] <HuseyinGulbent> Im getting
#443 [12:10] <HuseyinGulbent> unable unable to find valid certification path error
#444 [12:10] <HuseyinGulbent> unable unable to find valid certification path error
#445 [12:10] * deividzius [deividzius@notlogged] has left #minecrafthelp
#446 [12:10] <HuseyinGulbent> I reinstall it
#447 [12:10] <HuseyinGulbent> But im getting the same error
#448 [12:10] <HuseyinGulbent> what should I do
#449 [12:11] <HuseyinGulbent> Hello?
#450 [12:11] <GreyVulpine> Buy minecraft
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#452 [12:14] <HuseyinGulbent> I bought it
#453 [12:14] <HuseyinGulbent> I have
#454 [12:15] <HuseyinGulbent> Orginal account
#455 [12:15] <HuseyinGulbent> But I m still getting the same error
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#457 [12:16] <HuseyinGulbent> Hello?
#458 [12:17] <GreyVulpine> Have you downloaded a 'free' version of minecraft before?
#459 [12:17] <GreyVulpine> Or in any way, cracked minecraft?
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#461 [12:18] <HuseyinGulbent> I think my brother did something wrong
#462 [12:18] <HuseyinGulbent> He tried it while he have a orginal one
#463 [12:19] <GreyVulpine> ??> HuseyinGulbent tools/hjt
#464 [12:19] <Absol> HuseyinGulbent: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#465 [12:19] <Absol> HuseyinGulbent: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#466 [12:19] <HuseyinGulbent> what should we do about it
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#469 [12:23] * Tothxbalint [Tothxbalint@notlogged] has joined #minecrafthelp
#470 [12:24] <Tothxbalint> Üdv nekem megjelent herobrine
#471 [12:26] * Tothxbalint [Tothxbalint@notlogged] has quit. (Client Quit)
#472 [12:26] * Tothxbalint [Tothxbalint@notlogged] has joined #minecrafthelp
#473 [12:26] <Tothxbalint> Üdv nekem megjelent herobrine
#474 [12:26] <Tothxbalint> https://m.youtube.com/watch?v=-bFjBDhXaqo
#475 [12:26] * GreyVulpine kicked Tothxbalint from #minecrafthelp (Reason: othxbalint :Go away.)
#476 [12:34] * landminer [landminer@notlogged] has joined #minecrafthelp
#477 [12:34] <landminer> my minecraft crashed
#478 [12:36] <landminer> my minecraft has been crashed
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#481 [12:38] <landminer> hello there my minecraft is crashed
#482 [12:39] <landminer> http://paste.ubuntu.com/23178879/
#483 [12:40] * jessei_ [jessei_@notlogged] has joined #minecrafthelp
#484 [12:41] <landminer> please answer
#485 [12:41] * tswshysujh [tswshysujh@notlogged] has joined #minecrafthelp
#486 [12:41] <landminer> is there anybody
#487 [12:41] * asdasdsa [asdasdsa@notlogged] has quit. (Ping timeout: 195 seconds)
#488 [12:41] <landminer> http://paste.ubuntu.com/23178879/
#489 [12:41] * jessei [jessei@notlogged] has quit. (Client Quit)
#490 [12:41] <landminer> maybe it can help you
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#493 [12:42] <landmijner> http://paste.ubuntu.com/23178879/
#494 [12:42] <landmijner> please my minecraft has crashed
#495 [12:43] * tswshysujh [tswshysujh@notlogged] has quit. (Client Quit)
#496 [12:44] <landmijner> PLease say anything
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#498 [12:44] <landmijner> http://paste.ubuntu.com/23178879/
#499 [12:44] <landmijner> http://paste.ubuntu.com/23178879/
#500 [12:45] <landmijner> common help me !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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#503 [12:47] <robin> hello my minecraft is crashed
#504 [12:48] <landminer> oke
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#510 [12:49] <TheNorthenGamer> hello
#511 [12:49] <landmijner> my minecraft has crashed
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#515 [12:49] <robin> my minecraft is crashed please answer
#516 [12:51] <robin> http://paste.ubuntu.com/23178879/
#517 [12:51] <TheNorthenGamer> hay I got email saying there's been suspicious activity on account I got this email on the six of september and have not noticed this email till now but I dount know if its legit and if it a scam could you hive some help
#518 [12:51] <robin> yes i need help
#519 [12:51] <mattym> TheNorthenGamer, What is the exact email of the sender
#520 [12:52] <robin> o but could you not chat??
#521 [12:52] <TheNorthenGamer> thats it right there Mojang <noreply@mojang.com
#522 [12:52] <mattym> robin, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/22165
#523 [12:52] <mattym> TheNorthenGamer, Its probably a good idea if you log into your account on the mojang site and update your password
#524 [12:53] <robin> no
#525 [12:53] <TheNorthenGamer> ok just liitle woried that my pc has virus so my just reset all password's and thanks
#526 [12:53] <robin> w8
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#533 [12:58] <TheNorthenGamer> thanks got it sorted mattym
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#540 [13:08] <fireman1310> Pixel Format Not Accelerated
#541 [13:08] <mattym> fireman1310, Do you have the link to your dxdiag report? If so please post the link in this chat.
#542 [13:09] <fireman1310> http://paste.ubuntu.com/23178948/
#543 [13:09] <mattym> fireman1310, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#544 [13:10] <fireman1310> since i purchased it and downloaded it on this computer will i be able to down load it on another computer
#545 [13:11] <mattym> fireman1310, yes
#546 [13:11] <fireman1310> what would be the best way of going about that.
#547 [13:11] <mattym> fireman1310, What?
#548 [13:12] <fireman1310> would i just go through the same process on the other computer
#549 [13:12] <mattym> fireman1310, Just download it from minecraft.net/download and install it then sign in
#550 [13:12] <fireman1310> ok no extra cost
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#553 [13:13] <mattym> fireman1310, You havent purchased "a game" you have purchased a premium account, that means you can download and install it on any capable computer, all you need to do is log in to use it.
#554 [13:17] <fireman1310> ok if I cant get my computer up to date or anoter computer. is there anyway I can get my money back. or do you know.
#555 [13:18] <mattym> fireman1310, I dont believe thats covered in the refund policy
#556 [13:18] <mattym> ??> fireman1310 account/refund
#557 [13:18] <Absol> fireman1310: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#558 [13:21] <fireman1310> this is not the mojang tech support that it is talking about is it
#559 [13:21] <mattym> fireman1310, Mojang runs none of their own tech support
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#561 [13:23] <fireman1310> ok it says it offers refunds on pc after you have talked with tech support
#562 [13:23] <fireman1310> if you still cant play he game
#563 [13:23] <mattym> fireman1310, Thats if we cant get the game to work, you have been told what you need to do in order to get it working
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#565 [13:24] <mattym> fireman1310, You can reinstall Windows 7 on that computer, you can (but i wouldnt suggest) upgrade the computers hardware.
#566 [13:25] <mattym> fireman1310, Either of those options will allow it to work. If you are choosing not to take those options, you dont meet the requirements for a refund.
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#573 [13:29] <fireman1310> if i purchased a gift card through game stop. would that still count. I mean if i knew my computer would not play the game I would not have purchased it.
#574 [13:29] <mattym> fireman1310, Read the rest of the page, gift cards are non-refundable
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#576 [13:30] <fireman1310> wow ok well. this kinda sucks all the way around for me then
#577 [13:30] * FelipePvP [FelipePvP@notlogged] has joined #minecrafthelp
#578 [13:30] <mattym> fireman1310, Reinstall Windows 7 and most of your issues will be solved or at the very least solvable
#579 [13:31] <fireman1310> is that what you said you would not suggest.
#580 [13:31] * iRmQx [iRmQx@notlogged] has joined #minecrafthelp
#581 [13:31] <FelipePvP> hello I wanted to solve my problem
#582 [13:32] * iRmQx [iRmQx@notlogged] has quit. (Client Quit)
#583 [13:32] <mattym> FelipePvP, Please explain the problem.
#584 [13:32] <FelipePvP> I am unable to open my minecraft it gets crash when I open it
#585 [13:32] <fireman1310> cause the way i read it was not sure which one you would not suggest i do
#586 [13:33] <mattym> fireman1310, No that was the other option, you could in theory get new graphics hardware, but on a computer as old as yours it would be better to invest that money into a new PC
#587 [13:33] <mattym> ??> FelipePvP launcher/crash-log
#588 [13:33] <Absol> FelipePvP: We need to see your crash log, which appears after a crash.
#589 [13:33] <Absol> FelipePvP: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#590 [13:34] <FelipePvP> http://paste.ubuntu.com/23179043/
#591 [13:34] <FelipePvP> Are you there
#592 [13:35] <mattym> FelipePvP, Your computer does not meet the minimum requirements for the game.
#593 [13:36] <fireman1310> wow i just looked it up and i dont think i can downgrade with out new windows software and product keys man this sucks
#594 [13:36] <FelipePvP> has que atulizar drivers do something like that ??
#595 [13:37] <mattym> fireman1310, Your previous product key should still be on the computer, unless you know you removed it
#596 [13:37] <mattym> FelipePvP, Yes thats the first problem it sees. There are no drivers that will make it work on that computer.
#597 [13:38] <FelipePvP> a thank you ok
#598 [13:38] <fireman1310> a friend made this computer for me so i have no idea about it. I just really wanted to paly minecraft with my 6 yo daughter
#599 [13:39] <fireman1310> ok
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#601 [13:42] <fireman1310> im not really a computer tech so i have no idea about how to go about finding that info or doing that process. so i guess thanks. anyway for trying
#602 [13:43] * Klorexmittel [Klorexmittel@notlogged] has joined #minecrafthelp
#603 [13:43] <Klorexmittel> Hallo
#604 [13:43] <Klorexmittel> Sprechen sie deutsch ?
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#606 [13:48] <mattym> fireman1310, What i mean is Windows product keys are usually on a sticker applied to the computer somewhere.
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#612 [13:54] <HD_Solar> hello i would like soem help
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#616 [13:58] <fireman1310> thank you for your help. I dont mean to sound ungreatful just kinda dissapointed. I will see what i can do. didnt catch your name im ben
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#624 [14:11] <StarCraft> anyone can help me with my minecraft that crashes sometimes in mid game here is a ubuntu page of the report i get from java PLZ HELP !!!
#625 [14:11] <StarCraft> http://paste.ubuntu.com/23179182/
#626 [14:12] <mattym> StarCraft, From the games Title Menu select Options, then Video Settings, scroll down and make sure Use VBO's are set to Off.
#627 [14:13] <StarCraft> what do vbos do ?
#628 [14:13] <mattym> StarCraft, Its a rendering method your hardware doesnt support
#629 [14:13] <StarCraft> ok ill try
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#637 [14:24] <alexyy> when i try to type in my information into the minecraft launcher it says sorry but we couldnt connect to our servers
#638 [14:25] <alexyy> how do i fix that
#639 [14:26] <mattym> ??> alexyy tools/hjt
#640 [14:26] <Absol> alexyy: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#641 [14:26] <Absol> alexyy: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#642 [14:26] * iRmQx [iRmQx@notlogged] has joined #minecrafthelp
#643 [14:27] <alexyy> what was the thing in notepad where you delete the 2 mojang lines
#644 [14:27] <mattym> alexyy, If you have used MCLeaks again after being told to remove it, you will get no help here.
#645 [14:28] * ruben9013 [ruben9013@notlogged] has joined #minecrafthelp
#646 [14:28] <alexyy> but i just joined here today
#647 [14:28] <mattym> alexyy, No you didnt.
#648 [14:28] <mattym> alexyy (Formerly bloxxie) has joined
#649 [14:29] <alexyy> well no one told me not to do it again
#650 [14:29] <GreyVulpine> Well, stop stealing minecraft.
#651 [14:30] <alexyy> what does that mean
#652 [14:30] <GreyVulpine> It means, if you want to play minecraft, you can pay for it at http://www.minecraft.net
#653 [14:30] <alexyy> i have 5 accounts
#654 [14:30] <GreyVulpine> Did you pay for any of them?
#655 [14:30] <alexyy> yes
#656 [14:30] <alexyy> all 5
#657 [14:30] <GreyVulpine> Sure you did.
#658 [14:30] <alexyy> sure you did
#659 [14:31] * GreyVulpine kicked alexyy from #minecrafthelp (Reason: lexyy :Go away.)
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#662 [14:31] <bloxxie> i am back
#663 [14:31] * Lord_Ralex kicked bloxxie from #minecrafthelp (Reason: loxxie :And now gone)
#664 [14:34] * imback [imback@notlogged] has joined #minecrafthelp
#665 [14:34] <imback> im back again
#666 [14:34] <imback> high class vpn
#667 [14:35] <imback> itujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jtur
#668 [14:35] <imback> itujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jtur
#669 [14:35] <imback> itujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jtur
#670 [14:35] <imback> itujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jtur
#671 [14:35] * Absol kicked imback from #minecrafthelp (Reason: mback :Stop spamming)
#672 [14:36] <Lord_Ralex> sigh, kids
#673 [14:36] * imbackV2_ [imbackV2_@notlogged] has joined #minecrafthelp
#674 [14:36] <imbackV2_> hi
#675 [14:36] <imbackV2_> i am back agian
#676 [14:36] <imbackV2_> itujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jturjtitujritjrutjhrtur5jt
#677 [14:36] * Lord_Ralex kicked imbackV2_ from #minecrafthelp (Reason: mbackV2_ :imbackV2_)
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#679 [14:36] <Anna> sigh*2
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#681 [14:37] <minemanpro> how do i add servers to my minecraft
#682 [14:37] <Anna> you go into multiplayer and then use the add server button
#683 [14:38] <minemanpro> ok thanks
#684 [14:38] <Anna> for name you can put it as whatever you want, the name you assign to it only shows for you
#685 [14:38] <Anna> and for server address/ip you need the address or ip for the server you want to go there
#686 [14:38] * Lord_Ralex kicked minemanpro from #minecrafthelp (Reason: inemanpro :minemanpro)
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#688 [14:38] <Anna> was thinming that ip looked similar
#689 [14:39] <Anna> *thinking
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#691 [14:40] <minemanprov2> why was i banned
#692 [14:40] * Lord_Ralex kicked minemanprov2 from #minecrafthelp (Reason: inemanprov2 :minemanprov2)
#693 [14:41] * Guest711 is now known as Anzhelika|Away
#694 [14:41] <mattym> Did the VPN just purchase an entire IP range or two?
#695 [14:41] <Lord_Ralex> it has several, it's a host at lesat
#696 [14:42] <Lord_Ralex> but i cba to ban the entire lot
#697 [14:42] * Anzhelika|Away is now known as Guest4855
#698 [14:42] <Lord_Ralex> and i'm fine with banning the entire range for a few hours, only 256^2 ips
#699 [14:42] <Anna> the first imback wasn't in that range
#700 [14:43] <Lord_Ralex> but 3 accounts using the range, so
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#702 [14:45] <thanks> i just want to let you know that i fixewd the problem thanks!
#703 [14:45] * Lord_Ralex kicked thanks from #minecrafthelp (Reason: hanks :thanks)
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#705 [14:49] <alehu2003_> when I open minecraft me a crash report
#706 [14:49] <Anna> ??> alehu2003_ launcher/crash-log
#707 [14:49] <Absol> alehu2003_: We need to see your crash log, which appears after a crash.
#708 [14:49] <Absol> alehu2003_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#710 [14:51] <alehu2003_> you mean this http://paste.ubuntu.com/23179248/
#711 [14:52] <alehu2003_> what should I do ?
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#714 [14:55] <mattym> alehu2003_, Download and Install the Radeon Software from this page http://support.amd.com/en-us/download/apu?os=Windows%2010%20-%2064
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#729 [15:24] <capu> Quand j'essaye de lancer minecraft il me dit crash report les pilotes ...mais le probleme c'est que mes pilotes sont a jour
#730 [15:24] <capu> sont a jour
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#732 [15:25] <capu> aider moi j'en est marre de ce bug
#733 [15:26] <capu> help me please
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#740 [15:41] <Arsenick> I want to change my username to what my nickname is now, Arsenick but when I check to see if I can get it it says I can't when someone isn't using it. I thought it was because it was a mean username but it's just a science pun with my name
#741 [15:41] <Arsenick> Any reason why I can't use it?
#742 [15:42] <mattym> Arsenick, Regardless if reason, if it doesnt let you use it, it cant be used
#743 [15:43] <Arsenick> Though someone in the past has had it
#744 [15:43] <Arsenick> there's record of it being used before
#745 [15:44] <mattym> Arsenick, If the username change system doesnt let you choose it, then it cant be used. Simple as that.
#746 [15:44] <Arsenick> I'm asking for an idea of why but thank you anyway
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#749 [15:51] <jaiden> i can no longer login into my main account
#750 [15:51] <jaiden> i was using some alts from altdispenser.net and now rip main account
#751 [15:51] <jaiden> hello?
#752 [15:52] <clarjon1> ??> jaiden scold/pm
#753 [15:52] <Absol> jaiden: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#754 [15:54] <jaiden> jello can someone awnser me?
#755 [15:54] <jaiden> i cant login to my main acc
#756 [15:54] <clarjon1> ??> jaiden account/hacked
#757 [15:54] <Absol> jaiden: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#758 [15:54] <Absol> jaiden: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#759 [15:54] * Kirito is now known as Chris
#760 [15:54] <jaiden> nigga it wasnt hacked
#761 [15:54] <Absol> jaiden: Please keep it civil
#762 [15:54] <jaiden> wtf
#763 [15:54] <jaiden> absol
#764 [15:55] <jaiden> hello?
#765 [15:55] <jaiden> are u fags bots?
#766 [15:55] <clarjon1> ??> jaiden scold/patience
#767 [15:55] <Absol> jaiden: Please be patient when waiting for a response. Many of the helpers here are helping in their free time at school or work, and often get called away.
#768 [15:55] <Absol> jaiden: In short, your supplications will be answered, in the order in which they are received.
#769 [15:55] <jaiden> HELLO
#770 [15:55] <clarjon1> If it wasn't hacked then how come you can't get into it after using a service that's a) not affiliated with mojang and b) from a bit of light googling has other complaints of people having their accounts compromised after using the service?
#771 [15:56] <clarjon1> sounds hacked to me
#772 [15:56] <clarjon1> in any case
#773 [15:56] <clarjon1> to get control back over your account you gotta prove to mojang you own it
#774 [15:56] <clarjon1> to do that
#775 [15:56] <clarjon1> you gotta get your transaction ID ready
#776 [15:56] * Anzhi is now known as Anzhelika|Away
#777 [15:56] <jaiden> this happens all the time
#778 [15:56] <jaiden> like i log out then have to wait 3 days to get back in
#779 [15:56] <jaiden> and im done with this bullshit
#780 [15:56] * Absol kicked jaiden from #minecrafthelp (Reason: aiden :Keep it civilized, you are just a human being)
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#793 [16:30] <sarah> why can't i log in?
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#795 [16:30] <Rikairchy> a number of reasons
#796 [16:30] <Rikairchy> do you receive any sort of error?
#797 [16:31] <Guest49744> well i can't log in to the website. i know what email i used but it wont log in. i tried all my emails and still doesn't send the password reset email
#798 [16:31] <Rikairchy> well that's different
#799 [16:32] <Guest49744> yeah haha
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#815 [17:23] <IMAGEKILL> Hey I have an issue haha, Everytime i try to start the game it says my graphics card is out of date and i have since updated it and restarted the computer.. I have no idea whats wrong
#816 [17:24] <IMAGEKILL> http://paste.ubuntu.com/23179935/
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#818 [17:31] <jjs999jjs> Guys, this is a volunteer run chatroom, no one here gets paid. please be patient since sometimes there are no volunteers around to help. Or, return at a different time for assistance. Thanks
#819 [17:33] <IMAGEKILL> Im just gonna leave it open in the backround and hope someone can help me out. Thanks volunteers. The true MVPs.
#820 [17:34] <urielsalis> IMAGEKILL, download and install https://downloadcenter.intel.com/download/22165
#821 [17:34] * DrKuriboh [DrKuriboh@notlogged] has joined #minecrafthelp
#822 [17:35] <DrKuriboh> I was wondering how to make my minecraft run faster when recording, I have 6 of ram allocated to it but it just goes to 20fps when recording
#823 [17:35] <urielsalis> DrKuriboh, more ram allocated to it actually makes it slower
#824 [17:36] <urielsalis> DrKuriboh, the 1GB is enough. Also, what do you use for recording?
#825 [17:36] <DrKuriboh> OBS
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#827 [17:36] <urielsalis> DrKuriboh, what GPU and CPU you have?
#828 [17:36] <DrKuriboh> How do i check that
#829 [17:37] <IMAGEKILL> Urielsalis, It says that my computed doesnt meet the minimum requirements to download that..
#830 [17:37] <urielsalis> IMAGEKILL, you downloaded the 32 bit one or the 64 bit one?
#831 [17:37] <urielsalis> IMAGEKILL, oh, they only have the 32 bit one
#832 [17:38] <urielsalis> IMAGEKILL, download and install https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-?product=81511
#833 [17:38] <urielsalis> IMAGEKILL, intel had it marked as previously released so it didnt show :P
#834 [17:40] <DrKuriboh> so how do i find my CPU and GPU?
#835 [17:40] <urielsalis> DrKuriboh, Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#836 [17:40] <urielsalis> DrKuriboh, that is easier :P
#837 [17:41] <IMAGEKILL> Thanks a ton bruh. Just installed so im gonna reset the computer. Hopefully you wont hear from me soon lol
#838 [17:41] <urielsalis> DrKuriboh, also, you use it for twitch, youtube, or something else?
#839 [17:41] * urielsalis tips hat
#839 [17:41] <DrKuriboh> Youtube
#840 [17:42] <urielsalis> DrKuriboh, you are fine with having only 30 fps videos?
#841 [17:42] <DrKuriboh> yeah
#842 [17:42] <DrKuriboh> but when im not recording I get 100+
#843 [17:43] <urielsalis> DrKuriboh, recording takes a lot of cpu/gpu to process
#844 [17:43] <urielsalis> DrKuriboh, you will get that drop in most games
#845 [17:43] <DrKuriboh> it says i7-6500U CPU @2.50GHz 2.59 GHz
#846 [17:43] <urielsalis> DrKuriboh, and GPU?
#847 [17:43] <DrKuriboh> whers GPU
#848 [17:43] <DrKuriboh> I cant find it
#849 [17:43] <urielsalis> DrKuriboh, it should say Graphics Card
#850 [17:43] <urielsalis> DrKuriboh, near the start
#851 [17:43] <urielsalis> DrKuriboh, in Display
#852 [17:44] <DrKuriboh> Intel(R) HD Graphics 520
#853 [17:44] <urielsalis> DrKuriboh, ah integrated one
#854 [17:44] <DrKuriboh> AMd Radeon R5 M335
#855 [17:44] <urielsalis> DrKuriboh, set fps limit to 30 in obs settings
#856 [17:45] <urielsalis> DrKuriboh, you have a laptop?
#857 [17:45] <DrKuriboh> yes
#858 [17:45] <urielsalis> DrKuriboh, set fps limit to 30 in obs settings, make sure you play while charging(so the R5 card is used) and that is correctly ventilated so the cpu doesnt have to throttle itself
#859 [17:46] <DrKuriboh> ok
#860 [17:46] <DrKuriboh> thanks
#861 [17:46] <DrKuriboh> Good day
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#863 [17:46] <urielsalis> DrKuriboh, sand use x264 preset to ULTRAfast...
#864 [17:46] <urielsalis> sigh
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#866 [17:50] <HDSlayar101> hello i need help please
#867 [17:50] <urielsalis> HDSlayar101, hi, with?
#868 [17:51] <HDSlayar101> I'm having trouble with mojang remembering my new password
#869 [17:51] <urielsalis> HDSlayar101, you just resetted it?
#870 [17:51] <HDSlayar101> yes but ive had to like five times now
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#872 [17:52] <urielsalis> HDSlayar101, its saying invalid password right?
#873 [17:52] <HDSlayar101> yes
#874 [17:52] <urielsalis> ??> HDSlayar101 login/throttle
#875 [17:52] <Absol> HDSlayar101: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#876 [17:52] <Absol> HDSlayar101: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#877 [17:52] <Canpake59> Hello everyone, I have a problem. So whenever I try to log into Minecraft through the launcher, it says it can't connect to its servers, could anyone help me with this?
#878 [17:52] <HDSlayar101> ok
#879 [17:53] <HDSlayar101> thank you
#880 [17:53] <urielsalis> Canpake59, what antivirus you have?
#881 [17:53] <Canpake59> Don't think I have one other than windows defender
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#883 [17:53] <urielsalis> ??> Canpake59 tools/hjt
#884 [17:53] <Absol> Canpake59: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#885 [17:53] <Absol> Canpake59: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#889 [17:56] <Canpake59> Here is what I got urielsalis: http://paste.ubuntu.com/23180011/
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#891 [17:56] <urielsalis> Canpake59, you use mcleaks?
#892 [17:57] <Canpake59> I do not
#893 [17:57] <Canpake59> But i have heard of it
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#895 [17:57] <urielsalis> Canpake59, well, according to your log you do
#896 [17:57] <Canpake59> I do?
#897 [17:57] <mattym> Canpake59, altdispenser?
#898 [17:57] <Canpake59> Ahhh, didn't know that was part of mcleaks
#899 [17:57] <urielsalis> ??> Canpake59 info/mcleaks
#900 [17:57] <Absol> Canpake59: The usage of MCLeaks tools (which are illegal) have been causing issues for many Minecraft users.
#901 [17:57] <Absol> Canpake59: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#902 [17:57] <urielsalis> ??> Canpake59 win/hosts/edit
#903 [17:57] <Absol> Canpake59: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#904 [17:57] <Absol> Canpake59: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#905 [17:59] <Canpake59> So I think I have the notepad open, I see these: 185.57.189.11 authserver.mojang.com 185.57.189.11 sessionserver.mojang.com
#906 [17:59] <Canpake59> Should I delete them?
#907 [18:00] <mattym> Canpake59, Yes, then save the file close it and try the game again
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#909 [18:00] <Canpake59> It worked, thank you soo much, I have been trying to get this working for over a month now
#910 [18:00] <urielsalis> Canpake59, dont use illegal software again then
#911 [18:01] <DeafieGamer> Also
#912 [18:01] <urielsalis> Also
#913 [18:01] <urielsalis> ??> Canpake59 net/hamachi
#914 [18:01] <Absol> Canpake59: Hamachi has been squatting on an IANA-allocated IP block (25.0.0.0/8). As such, Hamachi fundamentally conflicts with the internet itself. Therefore, #minecrafthelp will not support servers hosted via Hamachi.
#915 [18:01] <Absol> Canpake59: If you are using Hamachi, use a different solution such as proper port forwarding, or a VPN.
#916 [18:01] <DeafieGamer> Canpake59, it is wise to change your MineCraft account password as well
#917 [18:01] <Canpake59> Ok, thanks for the help all
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#945 [18:45] <gayguy123> I NEED HELP
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#953 [19:05] <mousa0123> Hi so i recently tried to purchase Minecraft with my credit card that was issued in the United states there was an error and its because i am in egypt and my credit card was issued in the United States is there anyway that i can download it
#954 [19:06] <mattym> mousa0123, If the card was issued in the US it wont work for the Minecraft purchase outside the US.
#955 [19:06] <mousa0123> is there any other way i can buy it
#956 [19:07] <mattym> mousa0123, Maybe through paypal
#957 [19:07] * Reeve [Reeve@notlogged] has joined #minecrafthelp
#958 [19:07] <Reeve> Hello
#959 [19:07] <mousa0123> what if i buy it in the isa and then come back to egypt will mine craft work?
#960 [19:08] <Reeve> I need help, I had a hacker on my minecraft account
#961 [19:08] <mousa0123> USA
#962 [19:08] <urielsalis> mousa0123, yes
#963 [19:08] <Reeve> He ruined my minecraft progress
#964 [19:08] <urielsalis> mousa0123, you buy an account, the account works everywhere
#965 [19:09] <mattym> Reeve, What do you mean?
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#967 [19:10] <mousa0123> Can I ask you questions about paypal or you don't really know how it works?
#968 [19:10] <urielsalis> mousa0123, you can try, maybe we can answer
#969 [19:10] <urielsalis> mousa0123, you can use paypal from egypt too, so you dont need to come to USA to buy it
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#972 [19:12] <mousa0123> ok so how does paypal work do i just save all my credit cards on paypal or put cash in the account of paypal?
#973 [19:12] * kamcio96 [kamcio96@notlogged] has quit. (Ping timeout: 384 seconds)
#974 [19:12] <GreyVulpine> Either
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#976 [19:13] <urielsalis> mousa0123, here are some instructions from paypal for egypt https://www.paypal.com/eg/webapps/mpp/setup-to-receive-withdraw
#977 [19:13] <mousa0123> ok thank you so much!
#978 [19:13] <urielsalis> mousa0123, and here are instructions on how to pay https://www.paypal.com/eg/webapps/mpp/pay-online
#979 [19:13] * urielsalis tips hat
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#987 [19:25] <woofless> how does paypal work
#988 [19:27] <woofless> how does paypal work for buying minecraft
#989 [19:27] <woofless> ?
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#992 [19:28] <woofless> please help
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#997 [19:29] <mrawesome1234> having trouble with running game on laptop
#998 [19:29] <mrawesome1234> http://paste.ubuntu.com/23180220/
#999 [19:30] <mrawesome1234> do i need to install driver or what?
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#1003 [19:31] <riley> i have not played minecraft in quit some time and i need to migrate my account but im running into some problome
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#1009 [19:34] <mrawesome1234> laptop keeps saying lack of updated driver but i cant figure out what is needed
#1010 [19:34] <mrawesome1234> http://paste.ubuntu.com/23180220/
#1011 [19:35] <mattym> mrawesome1234, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1012 [19:38] <mrawesome1234> thank you for your help.
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#1020 [19:43] <jojo_> jjjjj
#1021 [19:43] <jojo_> help
#1022 [19:44] <jojo_> i cant play server
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#1024 [19:45] <deropc> I am trying to download and lunch the game but its not working out
#1025 [19:46] <deropc> its saying fix problem
#1026 [19:46] <deropc> i did install all the updates but still same
#1027 [19:46] <deropc> here is the url
#1028 [19:46] <deropc> http://paste.ubuntu.com/23180254/
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#1031 [19:52] <Hello> Does transsferong minecraft account too diffrent computer affect progress on servers
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#1033 [19:54] <Hello> Anybody have a clue?
#1034 [19:54] <GreyVulpine> It does not
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#1036 [19:54] <Hello> So it won't affect progress on servers if I'm on different computer but logged in as same account?
#1037 [19:54] <deropc> sorry guys got disconected
#1038 [19:55] <GreyVulpine> Hello - Right
#1039 [19:55] <deropc> did anyone see my concern?
#1040 [19:55] <Hello> Ok cool thx guys
#1041 [19:55] <deropc> its giving me fix problem
#1042 [19:55] <urielsalis> deropc, one moment
#1043 [19:56] <urielsalis> deropc, download and install https://downloadcenter.intel.com/download/25977
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#1045 [19:58] <deropc> will that resolve the problem?
#1046 [19:58] <anibal> anibal123456
#1047 [19:59] <anibal> anibal123456
#1048 [19:59] <anibal> anibal123456
#1049 [19:59] <anibal> anibal123456
#1050 [19:59] <deropc> its asking restart shuld i do that
#1051 [20:01] <anibal> anibal123456
#1052 [20:01] <anibal> anibal123456
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#1054 [20:01] <anibal> anibal123456
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#1072 [21:34] <koa> anyone know if mojang's request password is not properly working?
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#1074 [21:43] <pie_flavor> koa: depends
#1075 [21:43] <pie_flavor> have you tried logging into your account multiple times?
#1076 [21:48] <koa> pie_flavor: yeah, i guess it's a recommended 24 hours before attempting to login again?
#1077 [21:49] <pie_flavor> 3
#1078 [21:49] <pie_flavor> but yeah
#1079 [21:49] <pie_flavor> including resetting
#1080 [21:49] <koa> oh, oh my -- does 3 hours include the multitude of times i've reset the password? so probably 9 hours now? :V
#1081 [21:50] <pie_flavor> no, it resets not multiplies
#1082 [21:50] <koa> good :D
#1083 [21:50] <pie_flavor> but you can't reset the password for 3 hours
#1084 [21:50] <pie_flavor> after 3 hours, reset the password, and it should work.
#1085 [21:50] <pie_flavor> also, what's your email provider?
#1086 [21:50] <koa> check
#1087 [21:50] <pie_flavor> ?
#1088 [21:50] <koa> it's my own server
#1089 [21:51] <pie_flavor> hm
#1090 [21:51] <koa> (check as in reference to "okay" for your previous statement)
#1091 [21:51] <pie_flavor> idk if this applies
#1092 [21:51] <pie_flavor> ??> koa account/email-missing
#1093 [21:51] <Absol> koa: If you are not getting emails from Mojang, please read this article for common reasons for that: http://help.mojang.com/customer/portal/articles/542001-cannot-get-mojang-system-emails
#1094 [21:51] <Absol> koa: Some ISP email providers like AOL, Comcast, Gmx and General-purpose email providers like Hotmail have known issues with dropping Mojang emails. If you use one of those, use another provider like Gmail.
#1095 [21:51] <pie_flavor> never used a personal server
#1096 [21:52] <pie_flavor> just making sure
#1097 [21:52] <koa> oh no, i'm definitely receiving the emails to reset the password
#1098 [21:52] <koa> i'm able to successfully change it
#1099 [21:52] <pie_flavor> ok
#1100 [21:52] <koa> mojang just isn't updating it, it seems
#1101 [21:52] <pie_flavor> anyway, wait three hours, then reset it again. should work.
#1102 [21:52] <koa> yeah i'll try again in three hours
#1103 [21:52] <koa> thanks for the help
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#1105 [21:58] <JavaDeveloper> hi there
#1106 [21:59] <JavaDeveloper> i cant play minecraft with my second monitor plugged in
#1107 [21:59] <JavaDeveloper> i have to unplug it otherwise the JRE screws up
#1108 [22:00] <JavaDeveloper> ...hello?
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#1110 [22:03] <JavaDeveloper> hi?
#1111 [22:03] <eringobragh916> Anyone know any servers for ps3 edition of minecraft please
#1112 [22:03] <JavaDeveloper> +eringobragh916 no, sorry
#1113 [22:04] <eringobragh916> Do u know if there will be any new mashup packs
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#1115 [22:06] <pie_flavor> eringobragh916: we know no more than you do
#1116 [22:06] <pie_flavor> we're not mojang
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