#MinecraftHelp > 2016-09-27
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#16 [02:48] <Pod> http://paste.ubuntu.com/23239923/
#17 [02:49] <Pod> That is a URL Link that takes you towards the problems i am currently having
#18 [02:50] <Pod> minecraft just crashes after the play button is clicked
#19 [02:50] <Pod> i followed what the minecraft hopper server told me to do
#20 [02:51] <Pod> i wish to be able to assist you in anyway possible
#21 [02:52] <Pod> just please let me know when the assistance is needed.
#22 [02:53] <Chromaryu> Pod: http://www.nvidia.com/Download/driverResults.aspx/107560/en-us Use this driver
#23 [02:56] <Pod> Thanks so much for responding so quickly!
#24 [02:56] <Pod> I will do thanks for your help.
#25 [03:00] <Pod> Do I just close this tab now?
#26 [03:08] <Pod> Nevermind I will just close it all my worries have been solved
#27 [03:08] <Pod> Thanks again\
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#31 [04:34] <nirvana> Hola buenas desde La Coruña, hay alguien que me pueda resolver una duda sobre minecraft, pero explicado para novatos por favor??? gracias
#32 [04:41] <nirvana> Un administrador que me pueda ayudar??
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#34 [04:54] <xMightilly> i tried to update the driver but minecraft is still not working how can i fix this?
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#43 [05:51] <stephan> i cant log in connectException: Connection refused: connect what do i wrong
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#52 [06:33] <djalil> I NEED HELP
#53 [06:34] <djalil> csfqsdfdzvqdklbjh54854187
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#114 [10:42] <thiago> I redeemed a gift card by accident just minutes ago, is it possible to cancel it?
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#123 [10:51] <Minecraft12> Need to know when Mojang will solve the Minecon cape download issue. Trying after 2 days with no success is a terrible thing to do to a Minecraft supporter.
#124 [10:52] <Minecraft12> They should have prepared their servers. Shane on them.
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#132 [11:07] <pie_flavor> thiago: Unfortunately not.
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#146 [11:32] <Eddie_> Hi.
#147 [11:32] <Eddie_> I have a few questions regarding Minecraft.
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#149 [11:32] <Eddie_> I was hoping someone could help me?
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#165 [12:04] <WhoAteMyNutella> Hey
#166 [12:04] <WhoAteMyNutella> Somebody hacked my minecraft account
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#179 [12:25] <Lord_Ralex> !message Be patient when redeeming Minecon capes. Do not ask about if there are issues. We are aware some people are having issues with redeeming their Minecon 2016 Cape, unfortunately we do not have the ability to fix this, and Mojang hasn't addressed the issue yet. Just wait a few hours and try again.
#180 [12:25] <Lord_Ralex> amazed that fit
#181 [12:25] <Lord_Ralex> !message Be patient when redeeming Minecon capes. Do not ask about if there are issues. We are aware some people are having issues with redeeming their Minecon 2016 Cape. If you have a problem with it, wait a few hours and try again.
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#188 [12:31] <raptor> hello?
#189 [12:32] <raptor> my minecraft does not open any multiplayer servers
#190 [12:32] <raptor> i am having this issue from yesterday
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#193 [12:35] <raptor> ??
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#196 [12:36] <Azenia> I got this pproblem where i cant load my world in 1.9 or joinn a 1.9 server, tried iwthout modsa, vanilla, resinstalled minecraftm, nothbign worked
#197 [12:36] <Azenia> I had it on my mac before,so i though it'd fix it when i went on my brand new pc which didnt
#198 [12:36] <Azenia> What do ido?
#199 [12:37] <Azenia> This is what shows up when i open my single player world
#200 [12:37] <Azenia> https://puu.sh/rkqqZ/97a6e06b0e.png
#201 [12:38] <Azenia> And this what happens when i try to joinn a server (1.9 and 1.10) https://puu.sh/rkqHX/f483d0bbf0.png
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#204 [12:38] <Azenia> [19:36] <Azenia> I got this pproblem where i cant load my world in 1.9 or joinn a 1.9 server, tried iwthout modsa, vanilla, resinstalled minecraftm, nothbign worked [19:36] <Azenia> I had it on my mac before,so i though it'd fix it when i went on my brand new pc which didnt [19:36] <Azenia> What do ido? [19:37] <Azenia> This is what shows up when i open my single player world [19:37] <Azenia> https://puu.sh/rkqqZ/97a6e06b0e.png [19:38]
#205 [12:39] <Azenia> i didnt got my anmwser prev time so i just copy pasted, sorryfor confusing stuff
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#211 [12:48] <Azenia> I got this pproblem where i cant load my world in 1.9 or joinn a 1.9 server, tried iwthout modsa, vanilla, resinstalled minecraftm, nothbign worked I had it on my mac before,so i though it'd fix it when i went on my brand new pc which didnt What do ido? This is what shows up when i open my single player world https://puu.sh/rkqqZ/97a6e06b0e.png And this what happens when i try to joinn a server (1.9 and 1.10) https://puu.sh/rkq
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#213 [12:54] <Azenia> SpringGree
#214 [12:54] <Azenia> oops
#215 [12:55] <Azenia> I had this problem i cant open my single player world in 1(.9+)
#216 [12:55] <Azenia> (+)*
#217 [12:55] <Azenia> And login to servers
#218 [12:55] <Azenia> but it wikll load
#219 [12:55] <Azenia> i tried without mods
#220 [12:55] <Azenia> and vanilla oinly
#221 [12:55] <Azenia> but nothing worked
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#226 [13:13] <melon> my minecraft keeps crashing idk what too do
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#228 [13:15] <melon> can anybody help my mincraft keeps crashing idk wat too do
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#231 [13:28] <Bianca_Noob> Well, every time I try to open the minecraft on my computer pops up a balloon saying that I do not have the basic resources to open the game. after that came an icon "fix the problem" I clicked. and took me to a page q said "Pixel Format Not Accelerated Support". I did all the instructions that led me to this page. http://paste.ubuntu.com/23243523/
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#234 [13:30] <James_> Texture entfernen
#235 [13:32] <Bianca_Noob> i'm Brazilian. someone help me?
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#239 [13:35] <Bianca_Noob> algum brazileiro?
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#241 [13:35] <Bianca_Noob> brasileiro*
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#243 [13:37] <ninjabeef> need help as minecraft will not load as it says I have an outdated graphics card
#244 [13:37] <Bianca_Noob_> Well, every time I try to open the minecraft on my computer pops up a balloon saying that I do not have the basic resources to open the game. after that came an icon "fix the problem" I clicked. and took me to a page q said "Pixel Format Not Accelerated Support". I did all the instructions that led me to this page. http://paste.ubuntu.com/23243523/ I need help.
#245 [13:38] <ninjabeef> i have the same problem as Bianca_Noob
#246 [13:38] <Bianca_Noob_> ;-;
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#254 [13:41] <ninjabeef> anyone there?
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#257 [13:48] <ninjabeef> anyone there ?
#258 [13:48] <ninjabeef> please
#259 [13:48] <ninjabeef> m
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#261 [13:48] <ninjabeef> anyone know what to do as have paid for the game but can't load it
#262 [13:49] <lol> http://paste.ubuntu.com/23243624/
#263 [13:49] * lol is now known as Guest24499
#264 [13:49] <Guest24499> see the link below http://paste.ubuntu.com/23243624/
#265 [13:50] <Guest24499> http://paste.ubuntu.com/23243624/ i will play minecraft help me
#266 [13:50] <Guest24499> see the link below http://paste.ubuntu.com/23243624/
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#273 [13:57] * IwillNicklol is now known as aaaaaaaaa
#274 [13:57] * aaaaaaaaa is now known as _lol_
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#276 [14:00] <ninjabeef_> http://paste.ubuntu.com/23243671/
#277 [14:00] <_lol_> http://paste.ubuntu.com/23243624/
#278 [14:00] <_lol_> http://paste.ubuntu.com/23243624/
#279 [14:00] <_lol_> http://paste.ubuntu.com/23243624/
#280 [14:01] <ninjabeef_> can you help please?
#281 [14:01] <ninjabeef> http://paste.ubuntu.com/23243671/
#282 [14:02] <_lol_> please help me a wait al 40 min http://paste.ubuntu.com/23243624/
#283 [14:02] <_lol_> http://paste.ubuntu.com/23243624/http://paste.ubuntu.com/23243624/
#284 [14:02] <_lol_> http://paste.ubuntu.com/23243624/
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#286 [14:02] <_lol_> http://paste.ubuntu.com/23243624/
#287 [14:02] <_lol_> http://paste.ubuntu.com/23243624/
#288 [14:02] <_lol_> http://paste.ubuntu.com/23243624/
#289 [14:02] * Absol kicked _lol_ from #minecrafthelp (Reason: lol_ :Stop spamming)
#290 [14:02] * Absol kicked _lol_ from #minecrafthelp (Reason: lol_ :Stop spamming)
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#293 [14:03] <lol_> http://paste.ubuntu.com/23243624/
#294 [14:04] * lol_ is now known as _lol_
#295 [14:04] <_lol_> see the link below http://paste.ubuntu.com/23243624/
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#298 [14:07] <_lol_> help me
#299 [14:08] <_lol_> hallo
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#305 [14:20] <_lol_> grr help my
#306 [14:24] <_lol_> hello help my
#307 [14:25] <_lol_> I NEED HELP
#308 [14:25] <_lol_> I NEED HELP http://paste.ubuntu.com/23243624/
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#310 [14:30] <WACOMalt> _lol_, that's the aboslute worst way to get help...
#311 [14:30] <Absol> WACOMalt: Please keep it civil
#312 [14:30] <WACOMalt> was I not?...
#313 [14:30] * _lol_ [_lol_@notlogged] has quit. (Ping timeout: 195 seconds)
#314 [14:31] <Lord_Ralex> WACOMalt, you typo'ed absolute
#315 [14:31] <WACOMalt> ooohhh slute haha
#316 [14:31] * Absol kicked WACOMalt from #minecrafthelp (Reason: ACOMalt :Keep it civilized, you are just a human being)
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#318 [14:31] <Lord_Ralex> yes, that
#319 [14:31] <WACOMalt> ok I'll admit that was dumb...
#320 [14:32] <amine123>
#321 [14:35] <amine123> alp$^fipjrghoreù^fyheàçgyfifyuhilhsdfsfioshfMHZDFQOFY8RHZEURFHMRYFUEIFL
#322 [14:35] <WACOMalt> I will say though, kicking for a word being inside another word is a bit silly...
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#324 [14:36] <WACOMalt> but I guess there must have been an issue with it in here
#325 [14:36] <Lord_Ralex> WACOMalt, it's how the system works
#326 [14:36] <Lord_Ralex> that word may not have variants, but others do
#327 [14:36] <WACOMalt> so would something like as_sonance without the underscore trigger it?
#328 [14:36] <Lord_Ralex> It's not regex, just a simple match, and there's very few times where it's a false positive
#329 [14:36] <Lord_Ralex> ass won't trigger it
#330 [14:36] <WACOMalt> oh
#331 [14:37] <Lord_Ralex> Only those that are really "bad" would
#332 [14:37] <WACOMalt> gotcha
#333 [14:37] <WACOMalt> I'll try not to typo :X
#334 [14:37] <Lord_Ralex> But like f would be a good example
#335 [14:38] <Lord_Ralex> It's easily used in different ones, and it's hard to build the list for all
#336 [14:38] <WACOMalt> nah I hear ya
#337 [14:38] <Lord_Ralex> And I just never got around to building the system to be regex-based
#338 [14:38] <WACOMalt> even regex is hard to build a good system with for curse stuff
#339 [14:39] <Lord_Ralex> regex would help slightly, but yeah, still the same problem
#340 [14:39] <WACOMalt> not trying to knock the system. Just a funny situation is all
#341 [14:39] <Lord_Ralex> It's rare that it triggers on that stuff. When it happens too much, I remove the trigger.
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#346 [14:54] <KrystalLynx> Hi. Im having an issue where Minecraft isn't running on my AMD driver at all, no matter what I try and it's causing a lot of lag issues.
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#348 [14:56] <mandang> exuse me but i am having trouble joining a server
#349 [14:57] <mandang> its ip is play.primemc.org
#350 [14:57] <mandang> i tried a diffrent server and it worked
#351 [14:58] <mandang> can anyone help?
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#362 [15:41] <TerminalPro> Hello, is anyone else having issue activating a Realms trial or subscription?
#363 [15:41] * joeice [joeice@notlogged] has joined #minecrafthelp
#364 [15:45] <joeice> when i launch the minecraft launcher it said unable to updatate the Minecraft Native Launcher please help
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#373 [16:12] <NhlMinecraft12_> huh
#374 [16:14] * Gamelos [Gamelos@notlogged] has joined #minecrafthelp
#375 [16:14] <Gamelos> Bruh i cant login to my account
#376 [16:15] <urielsalis> Gamelos, what happens when you try?
#377 [16:15] <Eodie> Hey, I have a question regarding Minecraft. I'm about to start a huge project where I'll be spending a huge amount of money and time on and it occurred to me surely one day (In the near future) Minecraft will stop updating? On top of that, that means everything I worked on my project on my server would be wasted because they would no longer host the authentication servers? Someone reassure me, please.
#378 [16:15] * NhlMinecraft12 [NhlMinecraft12@notlogged] has quit. (Ping timeout: 195 seconds)
#379 [16:15] <urielsalis> Eodie, Minecraft will be maintained as long as its worth to do so, its something that happens to all games
#380 [16:16] <urielsalis> Eodie, maybe it will last some more years now that Microsoft bought it? They want to recoup their investement I suppose
#381 [16:16] <Gamelos> When i try it says wrong password, but its not, and i dont have the email to my account, so i dont think ill be able to get it back, i have answer to the sucurity questions but it wont let me go on
#382 [16:16] * Yuli [Yuli@notlogged] has joined #minecrafthelp
#383 [16:16] <urielsalis> ??> Gamelos mojang/email
#384 [16:16] <Absol> Gamelos: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#385 [16:16] <Absol> Gamelos: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#386 [16:16] <urielsalis> ??> Gamelos account/trans-id
#387 [16:16] <Absol> Gamelos: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#388 [16:16] <Eodie> Do you think if it did close you would still be able to connect to servers? They would just turn off the authentication servers and allow people to join without them?
#389 [16:16] <urielsalis> Eodie, probably
#390 [16:17] <urielsalis> Eodie, and in servers you can already disable that setting online-mode to false
#391 [16:17] <Eodie> Yeah.
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#393 [16:17] <Eodie> Hopefully, if they did close it down they would make it open source so some other Developers (Me included) could contribute with no financial gain?
#394 [16:18] <Eodie> I suppose maybe it will never run out? If someone quits maybe someone else will be introduced and so on.
#395 [16:18] <Lord_Ralex> It's all a "who knows"
#396 [16:19] <Eodie> I suppose so.
#397 [16:19] <Lord_Ralex> Scrolls is a good example of them not stopping servers
#398 [16:19] <Eodie> Anyway, thanks for all your help and have a good rest of your days!
#399 [16:19] <Lord_Ralex> They said that July was when it "could" shut down, but it's still going and they are still looking at how to give back to that community for it
#400 [16:19] <Eodie> Wait
#401 [16:20] <Eodie> Surely they could just pass it on to another developer?
#402 [16:20] * MajGenRelativity [MajGenRelativity@notlogged] has joined #minecrafthelp
#403 [16:20] <Lord_Ralex> It's not that simple
#404 [16:20] <Eodie> Or make it open source?
#405 [16:20] <Eodie> That would make sense
#406 [16:20] <Lord_Ralex> It's not that simple
#407 [16:20] <Lord_Ralex> There's a *lot* of legality involved in that
#408 [16:20] <Lord_Ralex> You can't just go "oh, open source it" and it be fine.
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#410 [16:21] <Eodie> Yes, but you could still make a profit - It's better than just going 'right, this is the end then - off the machines go'
#411 [16:21] <Lord_Ralex> The devs with scrolls want to open source at least part of it, but they have to go through all the legal stuff to see IF they can
#412 [16:21] <Lord_Ralex> Legals with software is not as simple as we want to think it is.
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#414 [16:22] <Eodie> Yeah, would be nice to see what people would do.
#415 [16:23] <Eodie> Like with Minecraft imagine the amazing Spigot creators / developers implementing that and more (They could improve the api to actually add even more stuff) into a new version. That would be amazing. And, no doubt a raise in profit
#416 [16:23] <Lord_Ralex> "amazing" is not the word i'd use to describe spigot
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#418 [16:23] <Eodie> Really?
#419 [16:23] * xIamRzayeffa [xIamRzayeffa@notlogged] has quit. (Ping timeout: 195 seconds)
#420 [16:24] <Eodie> I think it's what makes Minecraft Minecraft.
#421 [16:24] <Lord_Ralex> Unless you know the history (and I carry my own bias), it'd be too long to explain
#422 [16:24] <Lord_Ralex> Spigot did not make MC MC, modding as a whole did, and Spigot is not the first to do it. They also are a fork of an existing software that shut down.
#423 [16:25] <Eodie> Ah.
#424 [16:25] <Lord_Ralex> (And said software is under a DMCA, to which Spigot blatenty avoids and still keeps the code open source and such)
#425 [16:25] <Eodie> They also make a fair profit
#426 [16:26] <urielsalis> not everything is profits
#427 [16:26] <Lord_Ralex> And Mojang really doesn't see much of it either. Mojang only gets money from accounts.
#428 [16:27] <urielsalis> its the other way. Calls from parents complaining their kid spent X USD in a server thath they have nothing to do with uses a lot of their support resources
#429 [16:27] * AU518987077|MD [AU518987077|MD@notlogged] has joined #minecrafthelp
#430 [16:27] <Eodie> Indeed, they get a steady income. Whilst players will still play, there's only a matter of time before out people have an account and they need to make money to keep it up, but then new ways. It would be a shame to see Minecraft go. However, I suppose a new game may be coming soon - bigge and better
#431 [16:27] <Eodie> They don't even host servers though?
#432 [16:28] <Lord_Ralex> Mojang does not run any server
#433 [16:28] <Eodie> Exactly
#434 [16:28] <Eodie> Nor Spigot
#435 [16:28] <Lord_Ralex> MC shows no signs of dying any time soon, so I think that concern you have is not one for now.
#436 [16:28] <Eodie> Ok, cheers.
#437 [16:28] <Eodie> Out of curiosity, how long have you been playing, Lord?
#438 [16:29] <urielsalis> Since 1.2.5 here
#439 [16:29] <Lord_Ralex> Playing and having an account are 2 different things really
#440 [16:29] <urielsalis> (although I havent played for more than a year)
#441 [16:29] <Lord_Ralex> I've been involved with the community for..... 5 years?
#442 [16:30] <Lord_Ralex> yep, mcf account is over 5 years old
#443 [16:30] <Eodie> Ah. I've been steadily playing for about 5 years now
#444 [16:30] <urielsalis> past 2 years involved with the community
#445 [16:30] <Eodie> I can happily say, without Minecraft I would never be where I am today. It helped me learn how to code and think differently
#446 [16:31] <Eodie> Anyway, I'm off now. Thanks for all your help! Have a goodness of your days
#447 [16:31] <Eodie> *good
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#449 [16:32] * papachook [papachook@notlogged] has joined #minecrafthelp
#450 [16:32] <papachook> hi?
#451 [16:33] <papachook> oh whoops
#452 [16:33] <papachook> i got on to the minecraft site minecraft.net
#453 [16:33] <papachook> i wanted to change my character (his looiks)
#454 [16:33] <papachook> but whne i clicked on profile 'it says that i dont have minecraft
#455 [16:33] <papachook> but i do
#456 [16:34] <urielsalis> papachook, what is your username?
#457 [16:34] <papachook> It looks like you don’t own Minecraft for PC/Mac. Buy it here!
#458 [16:34] <papachook> its papachookç
#459 [16:34] <papachook> papachook*
#460 [16:34] <urielsalis> papachook, can you tell me what you see under Games on account.mojang.com?
#461 [16:35] <papachook> ok lemme see
#462 [16:37] <papachook> Mojang All Your Mojang Games, One Account. We've put everything in the same place so you can enjoy our games with the minimum fuss. If you already have a Minecraft account you can get going almost immediately. Welcome home. Register an Account Mojang © 2016Terms and ConditionsPrivacy Policy
#463 [16:40] <papachook> what's it suposed to say
#464 [16:42] <papachook> ok
#465 [16:42] <papachook> thanks
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#470 [16:46] <Scoobylegend> hi I'm having trouble with forge mod. It keeps telling me i don't have enough memory. I have 4gb of ram and i've followed the instructions on not enough memory page and its still not working
#471 [16:50] <Scoobylegend> anyone able to help lease?
#472 [16:50] <Scoobylegend> ermm i meant please
#473 [16:53] <Scoobylegend> quit
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#476 [16:56] <Mike_> Whenever I try to go on a certain world it crashes but all my other worlds are fine
#477 [17:00] <jjs999jjs> Guys, this is a volunteer run chatroom, no one here gets paid. please be patient since sometimes there are no volunteers around to help. Or, return at a different time for assistance. Thanks
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#479 [17:02] <TerminalPro> Is anyone having trouble activating a Realms trial or subscription? I keep getting "An error occurred, unable to start Realms Trial/Sub" messages.
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#501 [17:28] <Andrinor1> Hey, I accidentally updated my video drivers after downgrading them because the newest one doesnt work with minecraft, could anyone help?
#502 [17:29] <mattym> ??> Andrinor1 Do you have the link to your dxdiag report? If so please post the link in this chat.
#503 [17:29] <mattym> Andrinor1, Do you have the link to your dxdiag report? If so please post the link in this chat.
#504 [17:29] <Andrinor1> ok
#505 [17:30] <urielsalis> mattym, looks like you are used to factoids :P
#506 [17:30] <mattym> it was actually there from earlier
#507 [17:30] <mattym> wasnt paying enough attention
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#510 [17:31] <Keegan> i have not played minecraft in a long time so i went back to play it and my account was deleted?
#511 [17:31] <urielsalis> Keegan, why you think that?
#512 [17:32] <Keegan> because i went to a name search and it said avalable and i could not login to my account
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#515 [17:32] <Keegan> my username is Slenderpninja
#516 [17:33] <mattym> ??> Keegan account/hacked
#517 [17:33] <Absol> Keegan: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#518 [17:33] <Absol> Keegan: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#519 [17:33] <Keegan> ok
#520 [17:33] <Andrinor1> I think i found the driver i used previously so if it doesnt work ill send the dxdiag
#521 [17:33] <Keegan> thank you i will come back if i cannot figure it out
#522 [17:34] <mattym> Andrinor1, Can you send the dxdiag anyway, cause unless its a specific piece of older hardware, the latest driver should work and it could be another issue
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#524 [17:35] <Andrinor1> okay
#525 [17:35] <Andrinor1> http://paste.ubuntu.com/23244595/
#526 [17:36] <urielsalis> Andrinor1, latest driver(from intel, not windows update) should work
#527 [17:36] * Andrinor1 [Andrinor1@notlogged] has quit. (Quit: Web client closed)
#528 [17:36] <urielsalis> leaving also works
#529 [17:36] <mattym> I think he restarted
#530 [17:37] <mattym> probably a vbo issue
#531 [17:38] * Keegan [Keegan@notlogged] has joined #minecrafthelp
#532 [17:38] <Keegan> i found who has stolen my account
#533 [17:38] <mattym> Keegan, Follow the instructions on the page you were linked
#534 [17:38] <urielsalis> Keegan, izka154
#535 [17:38] <Keegan> ok
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#538 [17:45] <madgy> my minecraft keeps crashing and im not ever allowed to boot up the game. the error code pops up and says it crashed and i have the digonstic prognosis in the link listed.http://paste.ubuntu.com/23244613/
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#540 [17:48] <mattym> madgy, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#541 [17:48] <mattym> madgy, Additionaly due to the age of your hardware, that computer will only support up to version 1.7.2 or older of the game.
#542 [17:49] <madgy> will the game download onto any computer after i purchased it?
#543 [17:50] <mattym> madgy, Yes
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#545 [17:50] <madgy> thank god, thank you that is all i needed to know. thank you for you time.
#546 [17:50] <Keegan> the article did not help they changed the username/password/email
#547 [17:50] <Keegan> but it shows the history of me being on there
#548 [17:51] <mattym> Keegan, As the article says, if none of the stuff works, find your transaction-id and contact Mojangs support.
#549 [17:51] <Keegan> it was a gift for christmas
#550 [17:51] <Keegan> so i do not have one
#551 [17:52] <mattym> Keegan, Then there wont be anything you can do.
#552 [17:52] <Keegan> ok
#553 [17:52] <Keegan> is there a phone number
#554 [17:52] <mattym> no
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#556 [17:52] <Keegan> herregud
#557 [17:52] * Chaoticl- is now known as Chaoticly
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#564 [17:59] <Chaoticly> Hey, is this a good channel for server help as well? Or is there another channel for that?
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#570 [18:07] <martin> hola
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#572 [18:11] <mattym> Chaoticly, Depends on the server issue.
#573 [18:12] <Chaoticly> I'm guessing java issues?
#574 [18:12] <Chaoticly> Not plugin help?
#575 [18:12] <mattym> Chaoticly, No plugin/mod/3rd party stuff here
#576 [18:12] <Chaoticly> Gotcha
#577 [18:12] <mattym> Chaoticly, If your getting errors with the regular server, let us know what its saying/doing and we can either help or point you the right way.
#578 [18:13] <Chaoticly> I'll be sure to :)
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#598 [18:55] <Mike_> I try to go on a certain world but it keeps on crashing. All the other worlds are fine but it is just when I go on this particular world
#599 [18:56] <mattym> ??> Mike_ launcher/crash-log
#600 [18:56] <Absol> Mike_: We need to see your crash log, which appears after a crash.
#601 [18:56] <Absol> Mike_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#602 [18:56] <Mike_> What is a crash log
#603 [18:57] <mattym> Mike_, You said the game was crashing, its the info that pops up when it crashes
#604 [18:57] <Mike_> It doesn't have any info it just goes on the home screen each time I click the world
#605 [18:58] <mattym> Mike_, Are you on Pocket Edition?
#606 [18:58] <Mike_> Yes
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#608 [18:58] <mattym> Mike_, Check in the forums, we arent too familiar with fixing PE related issues here.
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#618 [19:03] <Mike_> How do I get to forums
#619 [19:03] <mattym> Mike_, http://www.minecraftforum.net/
#620 [19:04] <Mike_> Where is the chat
#621 [19:04] <mattym> Mike_, Not the chat
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#623 [19:05] <mattym> Mike_, Make a forum post in the Pocket Edition section, or look for a post about a similar issue
#624 [19:05] <Mike_> What then
#625 [19:05] <Mike_> Where do I make a post
#626 [19:05] <mattym> Mike_, Either find one with a similar issue and do whatever was suggested, or sign up on the site and create a new post about your issue in the section for Pocked Edition
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#628 [19:07] <Mike_> It doesn't say my problem how do I post the problem
#629 [19:07] <mattym> Mike_, You need to sign up on the forum, then you should see a button to make a new post
#630 [19:08] <Mike_> How do i sign up
#631 [19:08] <mattym> Mike_, There should be a sign up or register button on the page somewhere
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#633 [19:12] <Mike_> After I sign up what do I do
#634 [19:13] <mattym> Mike_, Go to the pocket edition section, look for the new post/new thread button and then make a post describing the issue and wait to see if someone can help you.
#635 [19:14] <Mike_> Where is the pocket edition section?
#636 [19:15] <mattym> Mike_, Look through the page.
#637 [19:16] <Mike_> It doesn't say anything about a pocket edition section
#638 [19:17] <mattym> Mike_, http://www.minecraftforum.net/forums/support/minecraft-pocket-edition-support
#639 [19:20] <Mike_> Nobody is answering
#640 [19:20] <mattym> Mike_, Check on it later, its not instant.
#641 [19:20] <Mike_> Ok thankyou
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#644 [19:38] <Mike_> Nobody knows how to fix the problem. I was using plug Pe when it suddenly crashed and now I can't get in and someone has the exact same problem
#645 [19:40] <Mike_> Could someone please help
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#647 [19:40] <mattym> Mike_, Wait to see if someone else answers your post. No one here can help with the issue you have.
#648 [19:42] <Mike_> It is desperate I put a lot of effort into that and I used plug Pe. Is plug Pe the problem?
#649 [19:42] <urielsalis> what is plug pe?
#650 [19:42] <Mike_> An app
#651 [19:43] <urielsalis> ??> Mike_ mods
#652 [19:43] <Absol> Mike_: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#653 [19:43] <Absol> Mike_: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#654 [19:43] <Mike_> It is not a mod
#655 [19:43] <urielsalis> Mike_, http://www.minecraftforum.net/forums/minecraft-pocket-edition/mcpe-mods-tools/2349275-plug-for-minecraft-pe
#656 [19:44] <urielsalis> Mike_, there are even posted in the mod section of mcpe
#657 [19:44] <Mike_> It is just an app
#658 [19:44] <urielsalis> Mike_, that modifies MCPE, so, its a mod
#659 [19:44] <mattym> Mike_, Anything that changes the game is a mod, we 1) Do not help with PE as we are not familiar enough 2) Do not help with anything modded as when its modded the regular fixes dont generally work
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#667 [19:48] <Squeakinglion> I'm unable to open Minecraft from the launcher, and it's been nearly a week with this error. I've submitted a ticket, and gotten no answer. Please help.
#668 [19:48] <KickAChicken5000> I'm told I have bad video card drivers, but I have tried updating drivers and can't.
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#670 [19:49] <mattym> Squeakinglion, What happens when you try?
#671 [19:49] <mattym> KickAChicken5000, Do you have the link to your dxdiag report? If so please post the link in this chat.
#672 [19:49] <KickAChicken5000> http://paste.ubuntu.com/23244875/
#673 [19:49] <KickAChicken5000> Thanks!
#674 [19:50] <mattym> KickAChicken5000, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#675 [19:50] <Squeakinglion> Mattym, I get a Fatal Error detected in Java Runtime Environment, and a very long error message.
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#677 [19:50] <Squeakinglion> It restarts the launcher, and gives me that error when I click Play.
#678 [19:50] <mattym> ??> Squeakinglion launcher/crash-log
#679 [19:50] <Absol> Squeakinglion: We need to see your crash log, which appears after a crash.
#680 [19:50] <Absol> Squeakinglion: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#681 [19:51] <KickAChicken5000> Oh no! Well, thank you. I'm not sure what the easiest direction to go is, but thanks for your help!
#682 [19:51] <Squeakinglion> http://paste.ubuntu.com/23244902/
#683 [19:52] <Squeakinglion> Thank you.
#684 [19:52] <mattym> Squeakinglion, You get that right when you hit play in the launcher?
#685 [19:52] <Squeakinglion> Yes.
#686 [19:52] <mattym> ??> Squeakinglion tools/hjt
#687 [19:52] <Absol> Squeakinglion: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#688 [19:52] <Absol> Squeakinglion: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#689 [19:53] <guiguiguigui> hello
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#691 [19:53] <Squeakinglion> I can get the error log if you want.
#692 [19:53] <Squeakinglion> I know where it is.
#693 [19:53] <mattym> Squeakinglion, I need the info Absol instructed you to get.
#694 [19:53] <guiguiguigui> my portuguish
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#696 [19:53] <Squeakinglion> Roger... one sec.
#697 [19:53] <mattym> ??> guiguiguigui lang/pt
#698 [19:53] <Absol> guiguiguigui: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#699 [19:54] <guiguiguigui> t
#700 [19:55] <guiguiguigui> quando começa
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#702 [19:56] <killergod> hi i'm having some trobble join minecraft server it will ping and say after it's done pinging can't connect to servers
#703 [19:57] <Squeakinglion> Okay, incoming...
#704 [19:57] <mattym> killergod, It it just one specific server, or all of them?
#705 [19:57] <Squeakinglion> http://paste.ubuntu.com/23244916/
#706 [19:57] <killergod> all of them
#707 [19:57] <mattym> Squeakinglion, Ok one moment
#708 [19:57] <Mike_> It could be your wifi service
#709 [19:57] <Squeakinglion> Thank you, Mattym.
#710 [19:58] <mattym> killergod, Can you try connecting to this test server: mctest.ae97.net
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#714 [19:58] <mattym> Squeakinglion, Hmm, nothing there that normally causes this proble,
#715 [19:59] <mattym> Squeakinglion, Did you by any chance edit "JVM" settings in minecraft or java?
#716 [19:59] <Squeakinglion> Yes. I use 8 gigs instead of 1. Replaced the 1 with an 8, that's it.
#717 [19:59] <guiguiguigui> QUERO ENTRA
#718 [20:00] <killergod> nope it say's java.net.connectException: Connection timed out: no futher information:
#719 [20:00] <pie_flavor> mattym: fun fact: http://prntscr.com/cn6k3o
#720 [20:00] <mattym> Squeakinglion, Undo the changes
#721 [20:00] <Squeakinglion> But it's been working fine to this point. Okay, one sec...
#722 [20:00] <Squeakinglion> Same error.
#723 [20:00] <mattym> Squeakinglion, Well the error you are getting is a general error related to something accessing memory it shouldnt
#724 [20:01] <guiguiguigui> +1
#725 [20:01] <mattym> Squeakinglion, And you only changed that setting in the launcher right, not also in Java's settings?
#726 [20:01] <Squeakinglion> Correct.
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#728 [20:01] <mattym> ??> Squeakinglion win/dxdiag
#729 [20:01] <killergod> i cant connect to mctest.ae97.net
#730 [20:01] <Absol> Squeakinglion: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#731 [20:01] <mattym> Squeakinglion, Ok get that new info Absol posted the link to
#732 [20:02] <pie_flavor> killergod: do you have antivirus
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#734 [20:02] <killergod> nope just windows defender
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#736 [20:02] <mattym> killergod, If its timing out, that means you cant make a solid connection with the server.
#737 [20:03] <killergod> ok
#738 [20:03] <killergod> how do i fix that
#739 [20:03] <mattym> killergod, Go to speedtest.net run the Speed Test and get the sharable results link.
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#741 [20:04] <Squeakinglion> http://paste.ubuntu.com/23244930/
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#743 [20:05] <mattym> Squeakinglion, Ok lets try a driver update, Download and Install the file from this page http://www.geforce.com/drivers/results/107564
#744 [20:06] <Squeakinglion> Attempting now...
#745 [20:06] <mattym> Squeakinglion, Install the driver and then restart the PC, after that test the game, if it still gives you an error...
#746 [20:06] <mattym> ??> Squeakinglion win/reinst
#747 [20:06] <Absol> Squeakinglion: You may need to reinstall the locally installed files that Minecraft puts into place.
#748 [20:06] <Absol> Squeakinglion: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#749 [20:07] <mattym> Squeakinglion, Try the above instructions.
#750 [20:07] <killergod> http://www.speedtest.net/my-result/5668419350
#751 [20:07] <killergod> that my speedtest.net link
#752 [20:07] <pie_flavor> that's... interesting
#753 [20:07] <pie_flavor> higher DL than UL
#754 [20:07] <mattym> killergod, Hmm, your connection may not be strong enough to make the connection through to the server.
#755 [20:08] <killergod> ok
#756 [20:08] <pie_flavor> s/DL than UL/UL than DL/
#757 [20:08] <ExtremeBot> pie_flavor meant to say: higher UL than DL
#758 [20:08] <pie_flavor> mattym: could be a program
#759 [20:08] <Squeakinglion> Do I type the win/reinst before I restart the PC?
#760 [20:08] <pie_flavor> Squeakinglion: That's just the Absol command.
#761 [20:08] <pie_flavor> He's the pastebot
#762 [20:08] <Squeakinglion> Or finish the driver install first?
#763 [20:08] <mattym> pie_flavor, Connection Timed Out, is usually just a connection issue
#764 [20:08] <pie_flavor> mattym: you never know
#765 [20:08] <pie_flavor> ??> killergod tools/hjt
#766 [20:08] <mattym> Squeakinglion, Do the driver install, restart then check the game
#767 [20:08] <Absol> killergod: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#768 [20:08] <Absol> killergod: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#769 [20:09] <Squeakinglion> Roger.
#770 [20:09] <killergod> what that
#771 [20:09] <pie_flavor> killergod: it says
#772 [20:09] <mattym> Squeakinglion, If its still getting an error, then do the instructions Absol wrote aobut reinstalling the games local content
#773 [20:09] <pie_flavor> read the message
#774 [20:09] <Squeakinglion> Okay.
#775 [20:10] <killergod> it says what???
#776 [20:10] <pie_flavor> it says what it is
#777 [20:10] <pie_flavor> in the message
#778 [20:10] <pie_flavor> read it
#779 [20:12] <killergod> so how do i fix my connection to the server do i talk to my internet pepole
#780 [20:13] <pie_flavor> killergod: read the message
#781 [20:13] <killergod> what message
#782 [20:13] * pie_flavor facepalms
#782 [20:13] <pie_flavor> ??> killergod tools/hjt
#783 [20:13] <Absol> killergod: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#784 [20:13] <Absol> killergod: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#785 [20:13] <pie_flavor> the one directly above this text ^
#786 [20:14] <killergod> ok
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#789 [20:15] <Squeakinglion> Okay, I restarted and tried Minecraft... still same error. Could you repost those instructions with the win command again, please?
#790 [20:15] <pie_flavor> Squeakinglion: that was fast
#791 [20:15] <pie_flavor> ??> Squeakinglion win/reinst
#792 [20:15] <Absol> Squeakinglion: You may need to reinstall the locally installed files that Minecraft puts into place.
#793 [20:15] <Absol> Squeakinglion: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#794 [20:15] <Squeakinglion> I have an amazing computer. ;)
#795 [20:17] <Squeakinglion> The win/reinst command doesn't work.
#796 [20:17] <mattym> Squeakinglion, Its not a command
#797 [20:17] <mattym> Squeakinglion, Read the info Absol wrote after it
#798 [20:17] <pie_flavor> Squeakinglion: you misunderstood. it's the command for this chat to make absol paste those instructions.
#799 [20:17] <Squeakinglion> Oh... duh.... I'm just typing shit... LOL.
#800 [20:17] <Absol> Squeakinglion: Please keep it civil
#801 [20:18] <Squeakinglion> Ooops.... sorry.
#802 [20:18] <Squeakinglion> Wow, delete it all? Okay..... *biting nails*
#803 [20:18] <pie_flavor> except 'saves'
#804 [20:18] <mattym> Squeakinglion, All but the saves
#805 [20:18] <pie_flavor> nothing else is important
#806 [20:18] <killergod> R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://us.search.yahoo.com/yhs/web?hspart=iry&hsimp=yhs-fullyhosted_003&type=wbf_frmr_16_37¶m1=1¶m2=f%3D1%26b%3DIE%26cc%3Dus%26pa%3Dwincy%26cd%3D2XzuyEtN2Y1L1QzuzzyEtB0BtB0B0BtDyEzz0ByDtA0DyE0EtN0D0Tzu0StCyBtBtBtN1L2XzutAtFtByEtFyCtFyDtBtN1L1Czu1StN1L
#807 [20:19] <Squeakinglion> I saved the Saves folder.
#808 [20:19] <killergod> is that the right link
#809 [20:19] <pie_flavor> killergod: keep reading the message
#810 [20:19] <pie_flavor> when you put it on paste.ubuntu.com, and clicked Paste, it took you to another page
#811 [20:20] <pie_flavor> put the link to that page in the chat
#812 [20:20] <Squeakinglion> Ding Ding Ding! We have a winner! Thank you, all. :)
#813 [20:20] <killergod> http://paste.ubuntu.com/23244986/ there my bad
#814 [20:20] <killergod> got it
#815 [20:22] <pie_flavor> all right, i got nothing.
#816 [20:22] <pie_flavor> sorry.
#817 [20:22] <pie_flavor> must be the connection then, doesn't look like anything's directly limiting it
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#820 [20:24] <Squeakinglion_> Okay... not fixed.... it was working okay, but when I attempted to go fullscreen, it errored out again.
#821 [20:24] <mattym> Squeakinglion_, One sec
#822 [20:24] <Squeakinglion_> I clicked Play again... it's coming up, but then erroring out.
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#824 [20:25] <mattym> Squeakinglion_, What error are you getting when you try to go fullscreen?
#825 [20:27] <Squeakinglion_> Exception Access violation (0xc0000005) at pc=0x00007ff918c75415, pid=5300, tid=7448
#826 [20:27] <Squeakinglion_> Failed to write core dump.
#827 [20:27] <pie_flavor> Squeakinglion_: and what's the problematic frame?
#828 [20:27] <Squeakinglion_> Not sure what you mean.
#829 [20:28] <mattym> Squeakinglion_, Are you running any "overlay UI" with minecraft? Usually from another program trying to put a menu over what you are doing.
#830 [20:28] <pie_flavor> it says
#831 [20:28] <Squeakinglion_> Nope... vanilla Minecraft, only thing I'm running.
#832 [20:28] <pie_flavor> 'problematic frame:'
#833 [20:28] <mattym> Squeakinglion_, What about the nvidia program suite? Is it running its screen recording?
#834 [20:28] <Squeakinglion_> I do video recording, but it's not running now, and it's still errored.
#835 [20:29] <Squeakinglion_> GEForce Experience is running in the background.
#836 [20:29] <Squeakinglion_> Not sure what else you mean.
#837 [20:29] <pie_flavor> Squeakinglion_: do you see in the crash report anything saying 'problematic frame'?
#838 [20:29] <mattym> pie_flavor, Its already there
#839 [20:30] <mattym> ... at ....
#840 [20:30] * lognock [lognock@notlogged] has joined #minecrafthelp
#841 [20:30] <pie_flavor> oh
#842 [20:30] <Squeakinglion_> The crash happened outside the Java Virtual Machine in native code.
#843 [20:30] <pie_flavor> not vbos then
#844 [20:30] <Squeakinglion_> Is that what you mean?
#845 [20:30] <pie_flavor> Squeakinglion_: five lines under EXCEPTION_ACCESS_VIOLATION
#846 [20:30] <lognock> My minecraft says it is in demo mode when i bought them game when it first csme out
#847 [20:31] <pie_flavor> ??> lognock account/demo
#848 [20:31] <pie_flavor> wait, no
#849 [20:31] <mattym> Squeakinglion_, It doesnt matter, you already gave the info needed
#850 [20:31] <pie_flavor> ??> lognock account/bug/demo
#851 [20:31] <Absol> lognock: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#852 [20:31] <pie_flavor> there we go
#853 [20:31] <Squeakinglion_> C (ntdll.dll+0x45415)
#854 [20:31] <mattym> Squeakinglion_, The one you are getting is usually from some other program trying to run at the same time, or use the screen at the same time
#855 [20:32] <Squeakinglion_> That's.... weird.
#856 [20:32] <mattym> Squeakinglion_, You may need to check through the Nvidia control pannel
#857 [20:32] <Squeakinglion_> I have no other apps running....
#858 [20:32] <Squeakinglion_> I'll check.
#859 [20:32] <mattym> Squeakinglion_, Make sure its not trying to run its Share-Play or Shadow Play i think its called
#860 [20:33] <Squeakinglion_> Oh!!!! Yes, it is! I see that coming up sometimes. How do I stop that?
#861 [20:33] <Squeakinglion_> I don't use ShadowPlay.
#862 [20:33] <mattym> Squeakinglion_, Should be in the Nvidia control panel program or one of the other Nvidia program on the computer
#863 [20:33] <Squeakinglion_> I'll check.
#864 [20:34] <mattym> Squeakinglion_, Try dissabling that, then see if the game has the same error.
#865 [20:34] <mattym> Squeakinglion_, Otherwise, you may need to try running it under a standard resolution
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#867 [20:36] <ebexpo> i need help
#868 [20:36] <pie_flavor> ebexpo: with what
#869 [20:37] <ebexpo> I am trying to set up 20 minecraft accounts for a large expo in 2 days time. When I try to pay an error occurs each time.
#870 [20:37] <ebexpo> I need these accounts urgently set up please
#871 [20:37] <ebexpo> This is for the EB Games Expo in Sydney
#872 [20:38] <mattym> ebexpo, What error?
#873 [20:39] <ebexpo> It says an error occurs when placing this order - or something along those lines
#874 [20:39] <urielsalis> ebexpo, call your bank and make sure your card can do international purchases
#875 [20:39] <ebexpo> After entering payment info and hitting 'order' i receive the error
#876 [20:39] <urielsalis> ebexpo, plus, it might be blocking you if you bought a lot of accounts
#877 [20:40] <ebexpo> OK I will look at that
#878 [20:40] <ebexpo> thanks
#879 [20:41] <mattym> ebexpo, Did you make any of the purchases yet?
#880 [20:42] <mattym> ebexpo, If not, when asking them about the International Transactions, also let them know you will be making multiple purchases, as some credit card companies may flag that as suspicious activity
#881 [20:42] <Squeakinglion_> Going to reboot again... brb.
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#886 [20:47] <Acxiion> Hi, my mouse moves erratically while playing minecraft. I've tried reinstalling java, minecraft, changing some settings in mc, changed my mouse settings, but they eithe don't work or temporarily fix the issue. What can I do?
#887 [20:47] <mattym> Acxiion, Are you on windows?
#888 [20:48] <Acxiion> Yes, Windows 10, OptiFine 1.10.2 C3
#889 [20:48] <mattym> ??> Acxiion mods
#890 [20:48] * Squeakinglion [Squeakinglion@notlogged] has joined #minecrafthelp
#891 [20:48] <Absol> Acxiion: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#892 [20:48] <Absol> Acxiion: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#893 [20:48] <Acxiion> Well, it happens in vanilla tooo
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#896 [20:49] <mattym> Acxiion, On your computer desk top, right click and select Display Settings
#897 [20:49] <Acxiion> K
#898 [20:49] <mattym> What is the percentage %, next to where it Says Change the Size of Text, apps, and other...
#899 [20:50] <Acxiion> 100%
#900 [20:50] <Squeakinglion> Well, no luck. I disabled Shadowplay, and Minecraft still won't let me go fullscreen.
#901 [20:50] <mattym> Squeakinglion, Can you get the full crash log for when it does that, the one it puts in the .minecraft folder
#902 [20:50] <mattym> ??> Acxiion win/reinst
#903 [20:50] <Absol> Acxiion: You may need to reinstall the locally installed files that Minecraft puts into place.
#904 [20:50] <Absol> Acxiion: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#905 [20:50] <mattym> Acxiion, Try the instructions form Absol
#906 [20:51] <Acxiion> Okay, but can I back up stuff first
#907 [20:51] <Squeakinglion> Sure, one sec...
#908 [20:51] <mattym> Acxiion, It says not to delete the saves, everything else needs to be removed and not put back
#909 [20:51] <mattym> Acxiion, I need the game to be completely vanilla when diagnosing the issue
#910 [20:51] <Sharkie> A while ago, i was told how to fix my LAN worlds with my brother, we resolved it by uninstalling McAfee and fixing our firewalls. I just had a recent update to Windows and am now having the same problem, my brother can't connect to my LAN worlds, we looked at the firewall and put it as was told last time I was here, but now we're having LAn problems again, any suggestions?
#911 [20:52] <Acxiion> ok
#912 [20:52] <Squeakinglion> Can you post that Paste link again?
#913 [20:52] <mattym> Sharkie, Are you both unable to connect to each other, or is the only an issue one way?
#914 [20:52] <mattym> ??> Squeakinglion paste
#915 [20:52] <Absol> Squeakinglion: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#916 [20:53] <Squeakinglion> http://paste.ubuntu.com/23245056/
#917 [20:53] <Sharkie> Mattym, i haven't tried connecting to him, I will shortly
#918 [20:53] <Acxiion> Alright, cleared everything, but the debug file is open in Google Chrome, is that ok
#919 [20:54] <mattym> Acxiion, Yeah as long as everything in the game file was cleared, try to start it again, see if its still doing the same thing
#920 [20:55] <mattym> Squeakinglion, Hmm, do you know if youve installed a current version of Java on your own. (not the one MC installed for you)
#921 [20:55] <Squeakinglion> Just updated the most recent Java yesterday.
#922 [20:55] <Acxiion> K, running MC 1.10.2
#923 [20:56] <Squeakinglion> I was hoping that would fix it.
#924 [20:56] <Squeakinglion> It didn't.
#925 [20:56] <Sharkie> Mattym, I just tried to connect to his world, but it didn't even appear in my multiplayer menu...
#926 [20:56] <mattym> Squeakinglion, Open the launcher, hit Edit Profile tell me if the check box next to Executable is checked.
#927 [20:56] <mattym> ??> Sharkie tools/hjt
#928 [20:56] <Absol> Sharkie: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#929 [20:56] <Absol> Sharkie: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#930 [20:57] <Squeakinglion> No, they aren't. Need me to check them?
#931 [20:57] <mattym> Squeakinglion, No, it should be unchecked to use the system Java
#932 [20:57] <Acxiion> still have the issue
#933 [20:57] <Squeakinglion> Okay. The JVM is checked, though.
#934 [20:58] <mattym> Squeakinglion, Thats fine
#935 [20:58] <mattym> Squeakinglion, Hmm, so its not checked but for some reason MC is using its version of Java instead of the systems
#936 [20:59] <Squeakinglion> Weird, right?>
#937 [20:59] <Acxiion> still have the issue
#938 [20:59] <Acxiion> What can I do now
#939 [20:59] <Sharkie> mattym, here is the link, http://paste.ubuntu.com/23245069/
#940 [20:59] <mattym> Acxiion, Is your computer set to the native resolution of your monitor
#941 [20:59] <Acxiion> IDK, how can I check
#942 [21:00] <mattym> Squeakinglion, Download the installer again from minecraft.net/download and run it, choose to repair it
#943 [21:00] <Acxiion> Oh wait, yes
#944 [21:00] <Acxiion> Whoops
#945 [21:00] <mattym> ??> Sharkie av/kaspersky
#946 [21:00] <Absol> Sharkie: If you are using Kaspersky Internet Security and cannot connect to Mojang's servers, turn off Encrypted Connections Scan by following this guide: http://support.kaspersky.com/9927#block1
#947 [21:00] <mattym> Sharkie, Try the instructions from Absol
#948 [21:00] <Squeakinglion> Okay. One sec.
#949 [21:00] <Sharkie> ok!
#950 [21:01] <mattym> Squeakinglion, If that doesnt change it, you may need to put the path to your latest java install into the Executable field in the profile editor
#951 [21:02] <Squeakinglion> How do I do that?
#952 [21:02] <Squeakinglion> It didn't work.
#953 [21:03] <mattym> Squeakinglion, You see how in the profile editor now, next to Executable it should have the location on your computer of the java minecraft installed for you
#954 [21:03] <mattym> Squeakinglion, It should currently say something close to "C:\Program Files (x86)\Minecraft\runtime\jre-x64\1.8.0_25\bin\javaw.exe"
#955 [21:03] <Squeakinglion> Okay, I see that.
#956 [21:04] <mattym> Squeakinglion, You need to change that to the location you have the current java installed on your PC
#957 [21:04] <Squeakinglion> Okay... it's to the default location... I'll see if I can find it.
#958 [21:04] <Acxiion> Nothing's worked so far
#959 [21:04] <Squeakinglion> Should I click the checkbox for Executable?
#960 [21:05] <mattym> Squeakinglion, Yes
#961 [21:05] <mattym> Acxiion, Did you check to make sure that your computer is set to run at the native display resolution for the monitor?
#962 [21:05] <Squeakinglion> Okay... one sec... I need to find it.
#963 [21:05] <Acxiion> Yes
#964 [21:05] <mattym> Squeakinglion, Do you remember the exact java version you installed?
#965 [21:06] <Acxiion> @mattym What can I do now
#966 [21:07] <mattym> Acxiion, Is the bottom of the mouse or the area its on dirty?
#967 [21:07] <Squeakinglion> Java SE Runtime Environment 8 Update 101
#968 [21:07] <Acxiion> Doesn't look like it
#969 [21:07] <Acxiion> This started happening a couple of months ago
#970 [21:08] <mattym> Squeakinglion, then it should be C:\Program Files\Java\jre1.8.0_101\bin\javaw.exe just confirm that thats where it exists on your pc
#971 [21:08] <Acxiion> Again, this problem only happens in minecraft
#972 [21:08] <mattym> Acxiion, What resolution is the PC currently set on?
#973 [21:09] <Acxiion> 1366x768
#974 [21:09] <Acxiion> that's the native resolution
#975 [21:09] <mattym> Acxiion, What can you set it to?
#976 [21:10] <Acxiion> 1360x768, 1280x768, 1280x720, 1280x600, 1024x768 and 800x600
#977 [21:11] <Sharkie> mattym, I'm having trouble following the directions in Kaspersky, as far as I can figure, my license is out dated? maybe?
#978 [21:11] <Squeakinglion> It appears to be located at C:\ProgramData\Oracle\Java\javapath\javaw.exe, but when I tried that, the game failed to open, and I had to fix it.
#979 [21:11] <mattym> Sharkie, The instructions on that page may be for an older version, the components it tells you to turn off should still be somewhere in the Kaspersky program
#980 [21:12] <mattym> Squeakinglion, Yeah thats the one the PATH should find
#981 [21:12] <Sharkie> mattym, alright, I'll keep searching!
#982 [21:12] <mattym> Squeakinglion, See if you have the folder i mentioned
#983 [21:12] <Squeakinglion> No, I don't see it.
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#985 [21:12] <mattym> ??> Squeakinglion java/1.8
#986 [21:12] <Absol> Squeakinglion: You can get Java 8 for almost any platfom here: http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html
#987 [21:12] <mattym> Squeakinglion, Go to the page Absol linked
#988 [21:13] <mattym> Squeakinglion, Make sure you get the 64 Bit windows version of Java, download and install
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#990 [21:13] <mattym> Squeakinglion, If it askes you if you want to remove other versions let it, when its installed, restart the PC. Uncheck the Executable part in the profile editor and try it again
#991 [21:15] <Sharkie> mattym, I cannot find anything on Kaspersky, I follow the steps until I am unable to, and I have clicked every link and have been unable to find where I'm supposed to be...
#992 [21:15] <mattym> Sharkie, If the options arent there anymore, you may need to remove it
#993 [21:16] <Sharkie> mattym, remove Kaspersky?
#994 [21:16] <mattym> Sharkie, Yes
#995 [21:16] <Acxiion> 1360x768, 1280x768, 1280x720, 1280x600, 1024x768 and 800x600
#996 [21:16] <Acxiion> What now
#997 [21:16] <Sharkie> mattym, would I go into the start menu and uninstall it?
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#1001 [21:17] <mattym> Sharkie, The Control Panel should have a thing called Programs and Features
#1002 [21:17] <mattym> Sharkie, Uninstall it from there
#1003 [21:17] <Acxiion> @mattym 1366x768, 1360x768, 1280x768, 1280x720, 1280x600, 1024x768 and 800x600
#1004 [21:18] <mattym> Acxiion, Try using 1280x720 and start the game
#1005 [21:18] <Sharkie> mattym, ok
#1006 [21:18] <Acxiion> In the display settings itself or in mc
#1007 [21:18] <mattym> Acxiion, The computer, there are no settings for that in MC it uses whatever the PC is
#1008 [21:18] <mattym> or whatever size you have the window
#1009 [21:18] <Acxiion> k
#1010 [21:18] <Sharkie> mattym, i don't have enough time to continue, but it is confirmed that the problem is Kaspersky?
#1011 [21:19] * Squeakinglion_ [Squeakinglion_@notlogged] has joined #minecrafthelp
#1012 [21:19] <mattym> Sharkie, Its known to cause connection issues with the game
#1013 [21:19] <Squeakinglion_> No luck, Mattym. :(
#1014 [21:19] * Squeakinglion [Squeakinglion@notlogged] has quit. (Ping timeout: 195 seconds)
#1015 [21:20] <mattym> Squeakinglion_, Ok, can you check if the file is there now in C:\Program Files\Java\
#1016 [21:20] <Sharkie> mattym, alright, thanks for the help! I'll probably be back if I am unable to figure it out some other time, again, thanks!
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#1020 [21:22] <Acxiion> it's gone away, but i'm gonna kepp playing to see if it comes back
#1021 [21:22] <Squeakinglion_> It's there. I tried to add that to the Executable... still no luck.
#1022 [21:23] <mattym> Squeakinglion_, What exactly did you put in the executable box?
#1023 [21:23] <Squeakinglion_> C:\Program Files\Java\jre1.8.0_101\bin\javaw.exe
#1024 [21:23] <Squeakinglion_> That's the location.
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#1026 [21:23] <mattym> Squeakinglion_, And it started but still crashes on fullscreen?
#1027 [21:23] <Squeakinglion_> Yes.
#1028 [21:24] <Acxiion> k its fixed, can i reinstall optifine
#1029 [21:24] <mattym> Acxiion, Thats up to you
#1030 [21:24] <Squeakinglion_> Should I get the the version before the latest?
#1031 [21:24] <Acxiion> ok thanks for the help
#1032 [21:24] <mattym> Squeakinglion_, No
#1033 [21:24] <Acxiion> bye
#1034 [21:24] <Acxiion> bye
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#1036 [21:24] <mattym> Squeakinglion_, You said more ram helped before right?
#1037 [21:24] <Squeakinglion_> I've always run 8G, and it worked fine.
#1038 [21:25] <mattym> Squeakinglion_, Yeah you dont want to overuse it, it never needs that much
#1039 [21:25] <mattym> Squeakinglion_, Try increasing the JVM argument 1GB at a time, see if that helps the fullscreen issue
#1040 [21:25] <Squeakinglion_> Okay... brb.
#1041 [21:26] <Squeakinglion_> I tried it at 1G.... same error.
#1042 [21:26] <mattym> Squeakinglion_, It should have already been at 1
#1043 [21:26] <Squeakinglion_> Yep.
#1044 [21:27] <Squeakinglion_> 2GB.... still no joy.
#1045 [21:27] <urielsalis> Squeakinglion_, how much ram your pc has?
#1046 [21:27] <Squeakinglion_> 3... 4.... still nothing. 64GB.
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#1048 [21:27] <urielsalis> Squeakinglion_, note that MC uses double of what you put in the arguments
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#1050 [21:29] <mattym> Squeakinglion_, Do you have multiple GPU's feeding one monitor?
#1051 [21:29] <urielsalis> (Crossfire, SLI)
#1052 [21:29] <Squeakinglion_> Yes.
#1053 [21:29] <urielsalis> Squeakinglion_, yeah, SLI always causes issues with a lot of games
#1054 [21:29] <urielsalis> Squeakinglion_, try disabling one
#1055 [21:30] <urielsalis> Squeakinglion_, and setting the ram back to 1GB
#1056 [21:30] <Squeakinglion_> Ummmm.... not real good with stuff like that.
#1057 [21:30] <mattym> Squeakinglion_, Should be another option in the Nvidia control panel
#1058 [21:31] <Squeakinglion_> I'll check.
#1059 [21:31] <mattym> If they let you do it via software, haven played with that in years
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#1061 [21:35] * otavioestryty [otavioestryty@notlogged] has joined #minecrafthelp
#1062 [21:36] <RandomGuyWhoNeedsHelp> Hi... Never used this before, but curious to see what it is. Having a problem with Minecraft, and I have literally tried everything. Reinstalling Minecraft, Java, disabling firewall and antivirus. I really have no idea whats going on and have experienced this for a while. Here's a screenshot of whats going on. https://gyazo.com/ac7305ed4f641c7ee16d758cbc52b8ad You can see the error message in the middle.
#1063 [21:36] * otavioestryty [otavioestryty@notlogged] has quit. (Client Quit)
#1064 [21:36] <urielsalis> RandomGuyWhoNeedsHelp, you tried not using mcleaks?
#1065 [21:36] <urielsalis> RandomGuyWhoNeedsHelp, which is illegal btw
#1066 [21:36] <RandomGuyWhoNeedsHelp> Oh, maybe thats it! Just got mc leaks yesterday... :/
#1067 [21:36] <RandomGuyWhoNeedsHelp> oh
#1068 [21:36] <RandomGuyWhoNeedsHelp> ill get rid of that then
#1069 [21:36] <urielsalis> ??> RandomGuyWhoNeedsHelp info/mcleaks
#1070 [21:37] <Absol> RandomGuyWhoNeedsHelp: The usage of MCLeaks tools (which are illegal) have been causing issues for many Minecraft users.
#1071 [21:37] <Absol> RandomGuyWhoNeedsHelp: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#1072 [21:37] <urielsalis> ??> RandomGuyWhoNeedsHelp win/host/edit
#1073 [21:37] <urielsalis> ??> RandomGuyWhoNeedsHelp win/hosts/edit
#1074 [21:37] <Absol> RandomGuyWhoNeedsHelp: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1075 [21:37] <Absol> RandomGuyWhoNeedsHelp: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#1076 [21:37] <RandomGuyWhoNeedsHelp> Oh ok
#1077 [21:37] <RandomGuyWhoNeedsHelp> ill try that brb
#1078 [21:37] <pie_flavor> RandomGuyWhoNeedsHelp: Not only are they illegal, but they make use of stolen accounts.
#1079 [21:37] <RandomGuyWhoNeedsHelp> Yeah, I shouldn't have downloaded it without thinking more
#1080 [21:38] <mattym> RandomGuyWhoNeedsHelp, So if youve tried to log in while it was in place, which it looks like you have, probably a good idea to set a new password on your account.
#1081 [21:38] * Squeakinglion [Squeakinglion@notlogged] has joined #minecrafthelp
#1082 [21:38] <RandomGuyWhoNeedsHelp> Just did that
#1083 [21:38] <RandomGuyWhoNeedsHelp> To see if it would help
#1084 [21:39] <mattym> RandomGuyWhoNeedsHelp, Well if you tried to log in since that change with MCLeaks still there, they may have that new one as well.
#1085 [21:39] <RandomGuyWhoNeedsHelp> Jeez never thought this would be so freaking helpful. you guys are awesome!
#1086 [21:39] <RandomGuyWhoNeedsHelp> Oh ok
#1087 [21:39] <RandomGuyWhoNeedsHelp> ill try that too
#1088 [21:39] * Squeakinglion_ [Squeakinglion_@notlogged] has quit. (Ping timeout: 195 seconds)
#1089 [21:39] <mattym> Squeakinglion, Any changes?
#1090 [21:40] * Squeakinglion_ [Squeakinglion_@notlogged] has joined #minecrafthelp
#1091 [21:40] <Squeakinglion_> No luck... fullscreen still just closing the game.
#1092 [21:41] <mattym> Squeakinglion_, Anything else changes on the PC when this started happening?
#1093 [21:41] * Squeakinglion [Squeakinglion@notlogged] has quit. (Ping timeout: 195 seconds)
#1094 [21:43] <RandomGuyWhoNeedsHelp> Ok, I'm going to need some help with the other things. I deleted MCLeaks off of my computer (just the file I downloaded). What else did you want me to do? Please be specific, I don't really know what I'm doing sorry
#1095 [21:43] <Squeakinglion_> Not that I can see. I know there was a Windows 10 update just before it started doing this. But other than that, nothing.
#1096 [21:44] * PedroHrezende [PedroHrezende@notlogged] has joined #minecrafthelp
#1097 [21:44] <pie_flavor> RandomGuyWhoNeedsHelp: There were a bunch of instructions directed towards you.
#1098 [21:44] <pie_flavor> Absol's our instruction bot, scroll up and find messages from him directed at you.
#1099 [21:46] <mattym> Squeakinglion_, the game was working, full screen with your current monitor before?
#1100 [21:46] <RandomGuyWhoNeedsHelp> Oh, I see now. That's pretty cool!
#1101 [21:46] <Squeakinglion_> Yes. Perfectly.
#1102 [21:46] <Squeakinglion_> Then that update for Windows 10 happened, and bam... error.
#1103 [21:46] <pie_flavor> RandomGuyWhoNeedsHelp: You see now how bad it is - it's modifying core system files.
#1104 [21:47] <RandomGuyWhoNeedsHelp> Yeah... ouch. Just saw a youtuber I like explain how he used it to get lots of alts, but now I see how much it can screw up my pc... this sucks
#1105 [21:48] * Phoenix_ [Phoenix_@notlogged] has joined #minecrafthelp
#1106 [21:48] <pie_flavor> yep
#1107 [21:48] <PedroHrezende> Hello, my game is giving error, does not open. http://paste.ubuntu.com/23245180/
#1108 [21:48] <pie_flavor> and its stolen account pool probably includes people who tried to log in normally
#1109 [21:48] <mattym> Squeakinglion_, Are you able to expand the non full screen window to the full monitor (or as much as you can) without it crashing?
#1110 [21:48] <Phoenix_> Hello, could I please have some help?
#1111 [21:48] <pie_flavor> PedroHrezende: Unfortunately, the Intel Mobile Series 4 isn't supported past Windows 7. You'll need to install Windows 7 or use a different computer.
#1112 [21:49] <PedroHrezende> thanks
#1113 [21:49] <Squeakinglion_> It will let me maximize, but not fullscreen the game.
#1114 [21:49] <Phoenix_> I have forgotten my email for my mojang account
#1115 [21:49] <RandomGuyWhoNeedsHelp> Oh, I get it now. This is what I'm seeing now. What do you want me to do now? https://gyazo.com/d76673bec8688218a4f9229c62823d76
#1116 [21:49] <mattym> Squeakinglion_, Does your F11 key function as another key as well?
#1117 [21:49] <pie_flavor> RandomGuyWhoNeedsHelp: Delete those two lines and save the file.
#1118 [21:50] <RandomGuyWhoNeedsHelp> Ok
#1119 [21:50] <Squeakinglion_> I don't think so.
#1120 [21:50] <RandomGuyWhoNeedsHelp> Next?
#1121 [21:50] <pie_flavor> RandomGuyWhoNeedsHelp: it's fixed
#1122 [21:50] <pie_flavor> try logging in now
#1123 [21:50] * PedroHrezende [PedroHrezende@notlogged] has quit. (Quit: Web client closed)
#1124 [21:50] <pie_flavor> and then reset your password because at this point it's trivial for them to steal your account
#1125 [21:50] <RandomGuyWhoNeedsHelp> Oh ok! Thank you so much! Never thought this could be so useful. Thank you for all of the help
#1126 [21:50] <RandomGuyWhoNeedsHelp> I already did :D
#1127 [21:50] <Phoenix_> I have forgotten my email what do I do?
#1128 [21:50] <pie_flavor> you're welcome
#1129 [21:51] <Squeakinglion_> I just checked... nothing is set to F11.
#1130 [21:51] * pingu420 [pingu420@notlogged] has quit. (Ping timeout: 195 seconds)
#1131 [21:52] <RandomGuyWhoNeedsHelp> Sweet! It worked! I'll definitely be back next time I need help; hours of reinstalling Java and finding fixes was so pointless. Great to have someone who knows what their doing. Again, thank you so much!
#1132 [21:52] * RandomGuyWhoNeedsHelp [RandomGuyWhoNeedsHelp@notlogged] has quit. (Quit: Web client closed)
#1133 [21:52] <mattym> Squeakinglion_, And it still crashes to the same Exception Access Violation?
#1134 [21:52] * ManfredIII [ManfredIII@notlogged] has joined #minecrafthelp
#1135 [21:53] <Squeakinglion_> EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x0000000000000001, pid=2856, tid=6348
#1136 [21:53] <Squeakinglion_> Slightly different.
#1137 [21:53] <mattym> Squeakinglion_, Can you get the full crash on paste.ubuntu.com again
#1138 [21:54] <ManfredIII> I don't remember what email I used to migrate my old account. I purchased the game on 9/13/12, transaction ID 718089477, username ManfredIII.
#1139 [21:54] <mattym> ??> ManfredIII mojang/email
#1140 [21:54] <Absol> ManfredIII: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1141 [21:54] <Absol> ManfredIII: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1142 [21:54] <mattym> ManfredIII, And in the future, dont give out your transaction-id
#1143 [21:54] <ManfredIII> thanks
#1144 [21:55] <Squeakinglion_> http://paste.ubuntu.com/23245203/
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#1146 [21:56] <mattym> Squeakinglion_, Are you trying to go fullscreen with F11?
#1147 [21:57] <Squeakinglion_> No. through the game in the Options button.
#1148 [21:57] <mattym> Squeakinglion_, hmm
#1149 [21:58] <mattym> Squeakinglion_, The errors, even though slightly different, you keep getting all suggest something is causing it to try and access something it shouldnt have.
#1150 [21:59] <Squeakinglion_> I can't imagine what. I have only installed Minecraft and a video recording and editing program.
#1151 [21:59] <Squeakinglion_> I checked both recording and editing programs.... I don't see anything fishy.
#1152 [21:59] <mattym> And after the restart, that should all still be off right?
#1153 [22:00] <Squeakinglion_> Yes.
#1154 [22:00] <mattym> Squeakinglion_, Ok lets try something, in the games Video Settings, lower everything you can, then try going fullscreen.
#1155 [22:02] <Squeakinglion_> Okay, lowered everything to bottom.... no change.
#1156 [22:03] <mattym> Squeakinglion_, Ok, almost certain its not the game itself messing up.
#1157 [22:03] <mattym> Squeakinglion_, Nothing shopwed up in the HJT log, but just to confirm, you dont have a program called Evolve installed right?
#1158 [22:04] <Squeakinglion_> Yeah, the game seems to be running again. At least that's something. Before, I couldn't even do that. Nope, no Evolve.
#1159 [22:04] <Squeakinglion_> No mods, just straight vanilla Minecraft.
#1160 [22:05] <mattym> Squeakinglion_, Yeah, not sure whats up with it.
#1161 [22:05] <Squeakinglion_> Damn.... I stumped the help desk. LOL.
#1162 [22:05] <mattym> Squeakinglion_, The errors you get usually point to either very old hardware which is not the case here
#1163 [22:06] <Squeakinglion_> Definitely not that.
#1164 [22:06] <mattym> Squeakinglion_, Or something else causing the game to loose resources it should have access to
#1165 [22:06] <Squeakinglion_> Brand new, custom built machine.
#1166 [22:06] <Squeakinglion_> It's built to run the top of the line games and record at the same time.
#1167 [22:07] <mattym> Squeakinglion_, I dont think it would cause this, but maybe check all your connections, power to PC, HDMI between PC and Monitor.
#1168 [22:07] <Squeakinglion_> They all appear good.
#1169 [22:08] <mattym> Squeakinglion_, And there was a point at which that PC as it is now, worked without an issues right?
#1170 [22:08] <mattym> Squeakinglion_, You still have the driver installer you downloaded earlier?
#1171 [22:08] <Squeakinglion_> Yep. It was smooth as silk. Ran Minecraft at full capacity, full graphics, full render, everything at maximum, no issues.
#1172 [22:09] <Squeakinglion_> For my GEforce experience? Yes.
#1173 [22:09] <mattym> Squeakinglion_, Run the driver installer again, when it lets you choose, select Custom Install, see if it gives you the option to do a "clean" install
#1174 [22:10] <Squeakinglion_> I'll check.
#1175 [22:13] <Squeakinglion_> This was a custom job.... will a clean install mess up any overclocking?
#1176 [22:13] <mattym> Squeakinglion_, No, its just a clean install for the graphics driver
#1177 [22:13] <Squeakinglion_> Okay.... running it now.
#1178 [22:16] <Squeakinglion_> Okay, install is done.
#1179 [22:16] <Squeakinglion_> Try Minecraft again>?
#1180 [22:16] <mattym> Squeakinglion_, Id restart the PC first.
#1181 [22:17] <urielsalis> Squeakinglion_, I want half your budget :C
#1182 [22:17] <Squeakinglion_> Shoot.... I'm actually uploading a video to YouTube right now for my channel....
#1183 [22:17] <Squeakinglion_> Hell, I want half my budget, too. LOL.
#1184 [22:17] <urielsalis> Squeakinglion_, got it for free?
#1185 [22:18] <Squeakinglion_> No, got a one-time cash cow, and used it to get this computer and my recording gear for my YouTube channel. I want to make this my business, if I can.
#1186 [22:18] * Kachou1453 [Kachou1453@notlogged] has joined #minecrafthelp
#1187 [22:19] <mattym> Squeakinglion_, Try the game without restarting, but after the restart would be the best test if anything worked
#1188 [22:19] <Squeakinglion_> Watch for Squeaking Lion on YouTube... like and subscribe. LOL.
#1189 [22:19] <Squeakinglion_> Okay, one sec.
#1190 [22:19] <urielsalis> Squeakinglion_, try playing games like Factorio, relatively new and stable, and allows for long series
#1191 [22:20] <Squeakinglion_> Oh, I've heard of Factorio. I'll look into that.
#1192 [22:20] <Squeakinglion_> I'm playing Minecraft (sorta... not right now, naturally) and State of Decay.
#1193 [22:21] * Kachou1453 [Kachou1453@notlogged] has joined #minecrafthelp
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#1196 [22:23] <pie_flavor> Squeakinglion_: Playing Overwatch is a big views-guaranteer
#1197 [22:23] <urielsalis> pie_flavor, dont start with overwatch XD
#1198 [22:24] <DeafieGamer> ^ Just a opinion and us volunteers doesn't share same opinion as pie_flavor
#1199 [22:24] <Kachou1453> I can't open my game. http://paste.ubuntu.com/23245250/
#1200 [22:24] <urielsalis> Kachou1453, download and install https://downloadcenter.intel.com/download/26229
#1201 [22:24] <pie_flavor> urielsalis: stop being fast
#1202 [22:24] <Squeakinglion_> LOL. Yeah, I've been look at Overwatch. I.... ummm.... well, I'm not so great at PVP. If I did that, it would be more of a comedy series than a pro series. LOL.
#1203 [22:24] <mattym> Kachou1453, Wait
#1204 [22:24] <Kachou1453> ok
#1205 [22:25] <mattym> Kachou1453, Download and Install the file from this page http://www.geforce.com/drivers/results/106382 instead.
#1206 [22:25] <Kachou1453> thanks you
#1207 [22:25] <DeafieGamer> Squeakinglion_, mind if I sent you pm?
#1208 [22:25] <Squeakinglion_> I'm more looking to be fun and family-friendly, rather than hardcore gamer.
#1209 [22:26] <Squeakinglion_> Sure, DeafieGamer.
#1210 [22:26] <mattym> Squeakinglion_, After the clean install was there any change?
#1211 [22:27] <Squeakinglion_> Not yet... can't restart it yet. YouTube is nearly done.
#1212 [22:27] <Squeakinglion_> Sorry.
#1213 [22:27] <Squeakinglion_> Where would I see PM's?
#1214 [22:27] <DeafieGamer> in other tab; if there is one
#1215 [22:27] <mattym> Squeakinglion_, On webchat, should be another tab up to with persons name on it
#1216 [22:28] <DeafieGamer> in this example, "DeafieGamer"
#1217 [22:28] <Squeakinglion_> Ah, found it.
#1218 [22:30] <Squeakinglion_> Okay, it's done. BRB.
#1219 [22:30] * Squeakinglion_ [Squeakinglion_@notlogged] has quit. (Quit: Web client closed)
#1220 [22:32] * Squeakinglion [Squeakinglion@notlogged] has joined #minecrafthelp
#1221 [22:32] <Squeakinglion> There is no joy in Minecraftville.... mighty SqueakingLion has struck out. :p
#1222 [22:33] <Squeakinglion> Still same error.
#1223 [22:33] <DeafieGamer> aw
#1224 [22:33] <mattym> That is very odd.
#1225 [22:33] <pie_flavor> Squeakinglion: have you tried turning it off and on again
#1226 [22:33] <pie_flavor> also, nice casey referenc
#1227 [22:33] <Squeakinglion> Total cold boot? Yes, several times.
#1228 [22:34] <DeafieGamer> This is really odd
#1229 [22:34] <pie_flavor> no, it's even
#1230 [22:34] <DeafieGamer> pie_flavor, enough.
#1231 [22:34] <pie_flavor> the frame is at 0x0000000000000
#1232 [22:34] <pie_flavor> and 0 is even
#1233 [22:35] * urielsalis slowly claps
#1233 [22:36] <Squeakinglion> So, no joy? I'm stuck using maximized Minecraft?
#1234 [22:36] <Squeakinglion> That's going to make recording a pain...
#1235 [22:36] <DeafieGamer> Hmm
#1236 [22:37] <DeafieGamer> Squeakinglion, heard of TeamViewer?
#1237 [22:37] <mattym> Squeakinglion, The only thing that may coincide with this starting is the Win 10 Aniversary update, which is what im guessing is the update you mentioned
#1238 [22:37] <urielsalis> ??> Squeakinglion tools/teamviewer/quick-support
#1239 [22:37] <Squeakinglion> I can do it, just requires more editing.
#1240 [22:37] <Absol> Squeakinglion: A quick support version of Teamviewer which may be used to quickly get assistance may be downloaded here: download.teamviewer.com/download/TeamViewerQS_en.exe
#1241 [22:37] <Absol> Squeakinglion: Once you downloaded and ran it, send the helper your information by using this command, in here (without brackets): /msg <helper name> <teamviewer ID> <teamviewer password>
#1242 [22:37] <Squeakinglion> Yes, that's the update.
#1243 [22:37] <mattym> Squeakinglion, From everything ive read, none of the known issues that causes would do this
#1244 [22:38] <mattym> And the drivers you should have now, are post that update. So that shouldnt be the issue
#1245 [22:39] <Squeakinglion> Urielsalis, what's this teamviewer thing?
#1246 [22:39] <DeafieGamer> ??> Squeakinglion tools/teamviewer
#1247 [22:39] <Absol> Squeakinglion: Teamviewer is a remote access software, which enables other people to, with your permission, access your computer remotely and attempt to perform troubleshooting and diagnostics.
#1248 [22:39] <Absol> Squeakinglion: Teamviewer's website is here: http://www.teamviewer.com/en/index.aspx
#1249 [22:39] <DeafieGamer> but for this case.....
#1250 [22:40] <DeafieGamer> Squeakinglion, did they had you run HijackThis
#1251 [22:40] <mattym> Yeah
#1252 [22:40] <Squeakinglion> \Yes.
#1253 [22:40] <mattym> Nothing out of place
#1254 [22:40] <urielsalis> Squeakinglion, it only happens while you are recording?
#1255 [22:41] <Squeakinglion> No, every time, no matter what I do.
#1256 [22:41] <urielsalis> Squeakinglion, long guess, but
#1257 [22:41] <urielsalis> ??> Squeakinglion win/reinst
#1258 [22:41] <Absol> Squeakinglion: You may need to reinstall the locally installed files that Minecraft puts into place.
#1259 [22:41] <Absol> Squeakinglion: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1260 [22:41] <mattym> urielsalis, Tried that
#1261 [22:41] <Squeakinglion> Tried it.l
#1262 [22:41] <urielsalis> sigh
#1263 [22:41] <mattym> Between the driver update and reinstall it fixed it from not starting at all
#1264 [22:41] <Squeakinglion> What should I put in this Teamviewer?
#1265 [22:41] <urielsalis> mattym, minecraft using the intel gpu or the nvidia one?
#1266 [22:41] <mattym> now its just on the move to fullscreen
#1267 [22:41] <urielsalis> ??> Squeakinglion tools/teamviewer/quick-support
#1268 [22:41] <Absol> Squeakinglion: A quick support version of Teamviewer which may be used to quickly get assistance may be downloaded here: download.teamviewer.com/download/TeamViewerQS_en.exe
#1269 [22:42] <Absol> Squeakinglion: Once you downloaded and ran it, send the helper your information by using this command, in here (without brackets): /msg <helper name> <teamviewer ID> <teamviewer password>
#1270 [22:42] <DeafieGamer> Squeakinglion, basically nothing, but to pm...
#1271 [22:42] <DeafieGamer> Absol : s/helper name/DeafieGamer
#1272 [22:42] <DeafieGamer> Absol: s/helper name/DeafieGamer
#1273 [22:42] <ExtremeBot> DeafieGamer thinks Absol meant to say: Squeakinglion: Once you downloaded and ran it, send the helper your information by using this command, in here (without brackets): /msg <DeafieGamer> <teamviewer ID> <teamviewer password>
#1274 [22:42] <urielsalis> (without the <>)
#1275 [22:42] <DeafieGamer> without brackets >.>
#1276 [22:42] <mattym> urielsalis, Computer detects the Nvidia hardware, as the monitor is plugged into it, should be using that one
#1277 [22:43] <urielsalis> mattym, tried setting it manually in the nvidia control panel though?
#1278 [22:43] <mattym> urielsalis, No
#1279 [22:43] <DeafieGamer> so issue was that Minecraft maximized?
#1280 [22:43] <mattym> Crashes when entering fullscreen
#1281 [22:44] <Squeakinglion> Original issue is that the game wouldn't open at all. We got it to open, finally, but now it won't go fullscreen.
#1282 [22:44] <mattym> Squeakinglion, Is the game open?
#1283 [22:44] <Squeakinglion> Crashes back to launcher.
#1284 [22:44] <Squeakinglion> Not right now.
#1285 [22:44] <mattym> Squeakinglion, Load it up, keep it small, go into a world and hit F3
#1286 [22:44] <mattym> Squeakinglion, On the right it should list the graphics hardware its using
#1287 [22:44] * Kachou1453 [Kachou1453@notlogged] has quit. (Ping timeout: 195 seconds)
#1288 [22:46] <Squeakinglion> It's my hardware. GEForce GTX 1080/PCIe/SS
#1289 [22:46] <Squeakinglion> E2
#1290 [22:46] <mattym> Ok
#1291 [22:46] <Squeakinglion> Bah...
#1292 [22:46] <Squeakinglion> 4.5.0 NVIDIA 372.90
#1293 [22:46] <mattym> Yeah, just making sure its not trying to use the Intel one
#1294 [22:47] <Squeakinglion> Sigh....
#1295 [22:47] <DeafieGamer> no luck?
#1296 [22:48] <Squeakinglion> No luck.
#1297 [22:48] <DeafieGamer> Wanna try TeamViewer now?
#1298 [22:49] <Squeakinglion> Trying to make it work....
#1299 [22:49] <urielsalis> Squeakinglion, you are using the quick support tool?
#1300 [22:49] <urielsalis> or full teamviewre?
#1301 [22:49] <Squeakinglion> Do I host a meeting?
#1302 [22:49] <urielsalis> Squeakinglion, just PM your id and pass to DeafieGamer
#1303 [22:50] <urielsalis> Squeakinglion, for PMing, do  /msg DeafieGamer id pass
#1304 [22:50] <Squeakinglion> Ummm.... how do I know what my ID is? LOL.
#1305 [22:50] <mattym> Squeakinglion, The tool should show it
#1306 [22:50] <DeafieGamer> It should show random numbers as your ID
#1307 [22:50] <urielsalis> Squeakinglion, its on the side, when you open teamviewer
#1308 [22:51] <DeafieGamer> and for password it is right under the password
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#1311 [23:10] <Squeakinglion> ?? tools/hjt
#1312 [23:10] <Absol> tools/hjt: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1313 [23:10] <Absol> tools/hjt: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1314 [23:21] <mattym> DeafieGamer, Make sure Squeakinglion was able to turn off the SLI
#1315 [23:21] <mattym> DeafieGamer, May have post Aniv Update issues.
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#1321 [23:36] <bomberswarm> i am trying to install minecraft, but the installer justs sits at empty when i start to install it.
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#1323 [23:39] <Squeakinglion> I THINK that may have fixed the problem.
#1324 [23:39] <mattym> Squeakinglion, Now make sure it doesnt re-update
#1325 [23:39] <Squeakinglion> How do I do that?
#1326 [23:40] <DeafieGamer> urielsalis, ^
#1327 [23:40] <mattym> bomberswarm, What antivirus/firewall software do you have installed?
#1328 [23:40] <bomberswarm> avast
#1329 [23:41] <DeafieGamer> ??> bomberswarm av/avast
#1330 [23:41] <Absol> bomberswarm: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
#1331 [23:41] <DeafieGamer> oh wait
#1332 [23:41] <DeafieGamer> nvm
#1333 [23:41] <mattym> Avast is usually fine
#1334 [23:41] <mattym> bomberswarm, What part is it stuck on, does it say what its trying to do?
#1335 [23:41] <DeafieGamer> anything else, bomberswarm ?
#1336 [23:42] <urielsalis> It will not
#1337 [23:42] <urielsalis> Squeakinglion, it will not autoupdate
#1338 [23:43] <urielsalis> Squeakinglion, until the next build
#1339 [23:43] * urielsalis tisp hat
#1339 [23:43] <bomberswarm> is says 'status:'
#1340 [23:43] <mattym> bomberswarm, Did you try to change the place it wanted to install it or anything?
#1341 [23:44] <bomberswarm> no
#1342 [23:44] <mattym> ??> bomberswarm tools/hjt
#1343 [23:44] <Absol> bomberswarm: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1344 [23:44] <Absol> bomberswarm: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1345 [23:45] <Squeakinglion> Okay. Thanks, everyone. I know this fix took a long time. Greatly appreciated. :)
#1346 [23:45] <bomberswarm> hang on i have to change computers
#1347 [23:45] <DeafieGamer> Squeakinglion?
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#1351 [23:47] <bomberswarm2> what was that thing you wanted me to download
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#1353 [23:49] <mattym> bomberswarm2, Are you on the computer having the problem?
#1354 [23:49] <bomberswarm2> yes this is the computer with the trouble
#1355 [23:49] <mattym> ??> bomberswarm2 tools/hjt
#1356 [23:49] <Absol> bomberswarm2: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1357 [23:49] <Absol> bomberswarm2: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1358 [23:49] <bomberswarm2> my other computer also has a problem but this one is less concerning
#1359 [23:52] <bomberswarm2> http://paste.ubuntu.com/23245486/
#1360 [23:53] <bomberswarm> the problem i have on this computer which is running windows 10 is that i installed the regular version so i could play multiplayer, it says 'can
#1361 [23:53] <bomberswarm> t load native console' or somthing after it downloads 0.7 mb of it
#1362 [23:53] <mattym> bomberswarm, Did you have something from IOBit before avast?
#1363 [23:54] <bomberswarm> bomberswarm who
#1364 [23:54] <bomberswarm2> on this computer running windows 7, i have iobit uninstaller
#1365 [23:55] <mattym> bomberswarm2, Try uninstalling Avast, then restart the computer, see if the game installs, if it does, reinstall the latest version of Avast.
#1366 [23:56] <bomberswarm2> what about just disabling it
#1367 [23:57] <mattym> bomberswarm2, If Avast is causing the issue, it means its install is broken and needs to be redone, turning it off wont help rule it out
#1368 [23:57] <bomberswarm> im going to change my name on this computer to be clearer
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