#1 [00:07] * AU518987077|MD_ [AU518987077|MD_@notlogged] has joined #minecrafthelp
#2 [00:33] * Anzhelika|Away is now known as Anzhi
#3 [00:38] * Anzhi is now known as Anzhelika|Away
#4 [00:39] * goonsquad [goonsquad@notlogged] has joined #minecrafthelp
#5 [00:39] <goonsquad> i need help with a compromised account
#6 [00:44] <GreyVulpine> ??> goonsquad account/hacked
#7 [00:44] <Absol> goonsquad: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#8 [00:44] <Absol> goonsquad: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#9 [00:45] <goonsquad> i got my account back but they changed my username and now i cant change it back for 30 days
#10 [00:46] <goonsquad> i should have gotten an email to verify a change first but didnt
#11 [00:47] <GreyVulpine> Only thing we can recommend for account issues is to contact Mojang Support
#12 [00:47] <GreyVulpine> We have no power over account issues here.
#13 [00:50] <CRIZZOMIN> goonsquad: can you tell me the name they give to your account?
#14 [00:54] * TheLordDesigner [TheLordDesigner@notlogged] has joined #minecrafthelp
#15 [00:57] <TheLordDesigner> my minecraft is crashando because of java
#16 [00:57] <goonsquad> fleita
#17 [00:57] <mattym> ??> TheLordDesigner launcher/crash-log
#18 [00:57] <Absol> TheLordDesigner: We need to see your crash log, which appears after a crash.
#19 [00:57] <Absol> TheLordDesigner: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#20 [00:57] <goonsquad> @crizzomin they changed it to fleita
#21 [00:58] * TheLordDesigner [TheLordDesigner@notlogged] has quit. (Client Quit)
#22 [00:58] <goonsquad> it was xGOONSQUADx
#23 [00:58] <goonsquad> now its Fleita
#24 [00:59] <mattym> ??> goonsquad mojang/email
#25 [00:59] <Absol> goonsquad: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#26 [00:59] <Absol> goonsquad: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#27 [00:59] <mattym> goonsquad, Fill out the form Absol linked to contact mojang, see if they will reset the name for you
#28 [01:01] * TheLordDesigner [TheLordDesigner@notlogged] has joined #minecrafthelp
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#30 [01:06] <goonsquad> curtisingle@yahoo.com
#31 [01:06] <goonsquad> is the mojang email
#32 [01:08] <mattym> goonsquad, Fill out the form that was linked
#33 [01:16] * AriOkay [AriOkay@notlogged] has joined #minecrafthelp
#34 [01:16] <AriOkay> help me plase
#35 [01:17] <AriOkay> help me ! my accounttt
#36 [01:17] * AriOkay [AriOkay@notlogged] has quit. (Client Quit)
#37 [01:18] * AriOkay [AriOkay@notlogged] has joined #minecrafthelp
#38 [01:18] <AriOkay> SOMEONE FUCKING HELP ME PLEASE
#39 [01:18] <Absol> AriOkay: Please keep it civil
#40 [01:18] <AriOkay> HELP MEEE
#41 [01:18] <AriOkay> HURRY GOT DAMNIT
#42 [01:19] * GreyVulpine kicked AriOkay from #minecrafthelp (Reason: riOkay :Go away.)
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#45 [01:20] <AriOkay> SOmeone help me i changed my information and wheni go to log into my account it wont lo into it
#46 [01:21] * kiki349 [kiki349@notlogged] has quit. (Client Quit)
#47 [01:21] <GreyVulpine> AriOkay - For account issues, please see: https://help.mojang.com/customer/portal/articles/329527
#48 [01:21] <AriOkay> D:
#49 [01:21] <AriOkay> i did nothing worked :I
#50 [01:22] <GreyVulpine> Then contact Mojang Support.
#51 [01:22] <GreyVulpine> AriOkay - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#52 [01:22] <AriOkay> can i just freaking call thru skype or some shitt.
#53 [01:22] * Absol kicked AriOkay from #minecrafthelp (Reason: riOkay :Keep it civilized, you are just a human being)
#54 [01:23] * AriOkay [AriOkay@notlogged] has joined #minecrafthelp
#55 [01:23] <AriOkay> i reset it and logged into my ac and it not letting me again!
#56 [01:23] <GreyVulpine> There's nothing we can do to help you with your account issue here
#57 [01:24] <AriOkay> Omh T R I G G E R E D
#58 [01:24] <Anna> :/
#59 [01:24] <AriOkay> does mojang have a way to contace like call >
#60 [01:24] <GreyVulpine> Nope
#61 [01:24] <GreyVulpine> AriOkay - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#62 [01:25] <AriOkay> skype??!?!
#63 [01:25] <GreyVulpine> Nope.
#64 [01:25] <AriOkay> what kind of trickery is this
#65 [01:25] <GreyVulpine> This is a community-run support channel.
#66 [01:25] <AriOkay> i should sue. GoodDAy
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#68 [01:25] * GreyVulpine snrks.
#68 [01:33] * Anzhelika|Away is now known as Anzhi
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#73 [02:09] <oixel> you real people?
#74 [02:12] * knu [knu@notlogged] has quit. (Quit: Reboot...)
#75 [02:13] * oixel [oixel@notlogged] has quit. (Ping timeout: 195 seconds)
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#77 [02:22] <Chromaryu> We are real
#78 [02:40] * xXMc632Xx [xXMc632Xx@notlogged] has joined #minecrafthelp
#79 [02:40] <xXMc632Xx> I need help
#80 [02:42] <xXMc632Xx> A FUCKING IG FUCKING FUCKED ME U BITCHESSSSSS
#81 [02:42] <Absol> xXMc632Xx: Please keep it civil
#82 [02:43] <Chromaryu> k
#83 [02:45] * xXMc632Xx [xXMc632Xx@notlogged] has quit. (Ping timeout: 195 seconds)
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#86 [02:55] <buzzard> how would one make a complaint @ a server advertised as "family friendly" when it clearly is not?
#87 [02:55] <GreyVulpine> There is no server complaint form.
#88 [02:56] <buzzard> ok ty
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#92 [03:13] * Anzhelika|Away is now known as Anzhi
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#98 [03:28] <Danelegend> Does any know how to fix the issue when I try to log into my account and i get this error message "Please make sure that you are online and that Minecraft isn't blocked"
#99 [03:33] <GreyVulpine> Is that the entire error message?
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#104 [03:49] * XxJACK_1999xX [XxJACK_1999xX@notlogged] has joined #minecrafthelp
#105 [03:49] <XxJACK_1999xX> help for code
#106 [03:54] * nela_ [nela_@notlogged] has joined #minecrafthelp
#107 [03:54] * nela_ [nela_@notlogged] has joined #minecrafthelp
#108 [03:55] * nela_ [nela_@notlogged] has left #minecrafthelp
#109 [04:05] <Chromaryu> XxJACK_1999xX, What code
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#123 [06:07] * austin [austin@notlogged] has joined #minecrafthelp
#124 [06:10] <austin> I cannot play a minecraft
#125 [06:11] * austin [austin@notlogged] has quit. (Client Quit)
#126 [06:40] * MixFix [MixFix@notlogged] has joined #minecrafthelp
#127 [06:40] <MixFix> f
#128 [06:40] <MixFix> Hello
#129 [06:41] <MixFix> This is an automatic reply to let you know that we have received your support request, do not respond to this email. We will get back to you as soon as possible, and there is no need to submit another ticket. To learn about our current response time visit our help article When will I hear back?
#130 [06:42] * KELLY [KELLY@notlogged] has joined #minecrafthelp
#131 [06:44] <KELLY> hey, ive tried to instal forge on minecraft, however when i load th game it crashes . ive followed all the steps its told me to do but still wont work. i have the latest java an unning a 64 bit program. manually gave minecraft more memory but nothing
#132 [06:49] <MixFix> hello
#133 [06:49] <MixFix> This is an automatic reply to let you know that we have received your support request, do not respond to this email. We will get back to you as soon as possible, and there is no need to submit another ticket. To learn about our current response time visit our help article When will I hear back?
#134 [06:49] <Andrio> Ooh, plagiarism
#135 [06:50] <Andrio> ??> KELLY mods
#136 [06:50] <Absol> KELLY: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#137 [06:50] <Absol> KELLY: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#138 [06:50] <KELLY> hanks
#139 [06:51] <MixFix> I didn't installed mods
#140 [07:14] * xNocSx [xNocSx@notlogged] has joined #minecrafthelp
#141 [07:15] <xNocSx> Hello, i've resetted password by email. After that i tried to log in into my account but it doesn't work with the new password, how can i get into it?
#142 [07:16] * hdndhfndj10 [hdndhfndj10@notlogged] has joined #minecrafthelp
#143 [07:16] <hdndhfndj10> oi
#144 [07:17] * hdndhfndj10 [hdndhfndj10@notlogged] has quit. (Client Quit)
#145 [07:19] <Andrio> ??> xNocSx login/throttle
#146 [07:19] <Absol> xNocSx: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#147 [07:19] <Absol> xNocSx: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#148 [07:19] <MixFix> This is an automatic reply to let you know that we have received your support request, do not respond to this email. We will get back to you as soon as possible, and there is no need to submit another ticket. To learn about our current response time visit our help article When will I hear back?
#149 [07:21] * Anzhi is now known as Anzhelika|Away
#150 [07:21] * Anzhelika|Away is now known as Anzhi
#151 [07:22] <xNocSx> @Andrio It said that Username or PW is incorrect
#152 [07:23] <xNocSx> After Changing it
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#156 [07:29] <Lukiamus> Hi i have a problem with minecraft i have bye a card with a code an when i will start minecraft there are Play Demo Version. That is not right i will play minecraft but not in the Demo Version. Can you help me?
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#164 [07:53] <BaderIssa> Hello
#165 [07:54] <BaderIssa> I've been banned from a server and it was perm and i was wondering if you can unbanned me from the server its mc.aliacraft.net
#166 [07:54] <BaderIssa> I've been banned from a server and it was perm and i was wondering if you can unbanned me from the server its mc.aliacraft.net
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#175 [08:22] <shawdowhope> I am not able to sign in to the minecraft lancher i says that it cant connect to there servers. does anyone no how to fix this.
#176 [08:24] <shawdowhope> I have changed my password. I did not help.
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#178 [08:30] * Anzhi is now known as Anzhelika|Away
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#180 [08:31] * Anzhelika|Away is now known as Anzhi
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#183 [08:42] <Cristian> hi i need to know how to fix this crash error
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#186 [09:00] * nighter [nighter@notlogged] has quit. (Read error: Connection reset by peer)
#187 [09:02] * DemonPenguin [DemonPenguin@notlogged] has joined #minecrafthelp
#188 [09:04] <DemonPenguin> Hi, whenever i launch minecraft i am stuck with the loading button, my profiles are loaded and i'm greeted with "Welcome DemonPenguin loading versions... I left this on overnight to see if it would load (it did not)
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#191 [09:12] <DemonPenguin> Hi, whenever i launch minecraft i am stuck with the loading button, my profiles are loaded and i'm greeted with "Welcome DemonPenguin loading versions... I left this on overnight to see if it would load (it did not) Please help me :{
#192 [09:14] <Andrio> ??> DemonPenguin launcher/log
#193 [09:14] <Absol> DemonPenguin: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#194 [09:14] <Absol> DemonPenguin: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#195 [09:16] <DemonPenguin> it is a huge amount of text repeated
#196 [09:16] <Andrio> ok...
#197 [09:17] <DemonPenguin> http://paste.ubuntu.com/23303275/
#198 [09:18] * Legertha [Legertha@notlogged] has joined #minecrafthelp
#199 [09:18] <Andrio> ??> DemonPenguin win/reinst
#200 [09:18] <Absol> DemonPenguin: You may need to reinstall the locally installed files that Minecraft puts into place.
#201 [09:18] <Absol> DemonPenguin: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#202 [09:19] <DemonPenguin> so delete everything other then "saves"
#203 [09:19] <Legertha> hey i really need help with my minecraft account i cant login i forgot the security questions
#204 [09:20] <DemonPenguin> http://is.gd/mc_acct go to that leger
#205 [09:21] <Legertha> and i cant login into my gmail for my minecraft account it wont work;(
#206 [09:22] <Legertha> and i have been trying to do this for 3 years now...
#207 [09:23] <DemonPenguin> Thank you @Absol it worked and minecraft is running as smooth as ever]
#208 [09:23] <Legertha> please help;(
#209 [09:25] <DemonPenguin> someone will get to you soon legertha wait 2-10 minutes
#210 [09:25] * DemonPenguin [DemonPenguin@notlogged] has quit. (Quit: http://www.kiwiirc.com/ - A hand crafted IRC client)
#211 [09:27] <Legertha> thx....
#212 [09:35] * serefali [serefali@notlogged] has joined #minecrafthelp
#213 [09:35] <Legertha> help
#214 [09:35] <Legertha> help
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#216 [09:35] <Legertha> :(
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#220 [09:47] <Legertha> HELP MEH
#221 [09:47] <Legertha> opps caps
#222 [09:47] <Legertha> sry
#223 [09:47] <RedTunaFish> i cannot connect to my brothers lan world if anyone knows how to fix it
#224 [09:48] <Legertha> i cant login to my account help me how can i fix it
#225 [09:50] * ohamed [ohamed@notlogged] has joined #minecrafthelp
#226 [09:50] <pia> so i recently downloaded forge so i could play pixelmon, i followed the instructions and everything was fine but now i launch minecraft and it just like lags and stays in the mojang part like it freezes. I've tried shutting down my computer several times but it won't work. Any help please?!
#227 [09:51] * Anzhi is now known as Anzhelika|Away
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#229 [09:51] <pia> im in mac btw
#230 [09:51] <Legertha> i dont know the gmail and i dont know the security questions help me please i have been trying for 3 years to get m security questions to work
#231 [09:51] <Legertha> please help;(
#232 [09:51] <pia> pleasew help
#233 [09:52] * Anzhelika|Away is now known as Anzhi
#234 [09:52] <Legertha> help meeeeeeeeee
#235 [09:53] <pia> is there anyone here that actually knows how to help????
#236 [09:54] <pia> @Absol plz help
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#238 [09:56] * Anzhi is now known as Anzhelika|Away
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#246 [10:07] <Legertha> this is hardly any help
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#248 [10:07] * klumpig [klumpig@notlogged] has quit. (Ping timeout: 195 seconds)
#249 [10:07] <Legertha> u hardly answer questions
#250 [10:07] <Legertha> -.-
#251 [10:09] * TheJorgef1 [TheJorgef1@notlogged] has joined #minecrafthelp
#252 [10:10] <TheJorgef1> Some spanish operators?
#253 [10:12] <TheJorgef1> I need some help. When i launch minecraft, always my game crash, i don't know why, and the crash report always says that my graphics driver could not be updated, but i got the most recent update
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#255 [10:14] * STYLEX_SPY [STYLEX_SPY@notlogged] has quit. (Client Quit)
#256 [10:14] <Legertha> U GUYS DONT HELP
#257 [10:18] * Legertha [Legertha@notlogged] has quit. (Ping timeout: 195 seconds)
#258 [10:21] * jeremiahbabers [jeremiahbabers@notlogged] has joined #minecrafthelp
#259 [10:24] * Hepper [Hepper@notlogged] has joined #minecrafthelp
#260 [10:24] <Hepper> Hello al,i have a error and send a message to mojang but they said that i most spreak here
#261 [10:25] * jeremiahbabers [jeremiahbabers@notlogged] has quit. (Client Quit)
#262 [10:25] <Hepper> I have this error :
#263 [10:25] <Hepper> Please make sure that you are online and that minecraft is not blocked. (suncertpathbuilderexception: unable to find valid certifiaction path to requested target)
#264 [10:26] <Hepper> http://prntscr.com/cs4e3l
#265 [10:28] * sean [sean@notlogged] has joined #minecrafthelp
#266 [10:28] <sean> on my iphone v0.15.10 minecraft game, it says world is corrupt and can't be saved and then it shuts off
#267 [10:29] <Hepper> Hello al,i have a error and send a message to mojang but they said that i most spreak here i have this error :Please make sure that you are online and that minecraft is not blocked. (suncertpathbuilderexception: unable to find valid certifiaction path to requested target)
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#270 [10:30] <Hepper> Hello al,i have a error and send a message to mojang but they said that i most spreak here i have this error :Please make sure that you are online and that minecraft is not blocked. (suncertpathbuilderexception: unable to find valid certifiaction path to requested target)
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#272 [10:31] <Hepper> Hello al,i have a error and send a message to mojang but they said that i most spreak here i have this error :Please make sure that you are online and that minecraft is not blocked. (suncertpathbuilderexception: unable to find valid certifiaction path to requested target)
#273 [10:31] <Hepper> Hello al,i have a error and send a message to mojang but they said that i most spreak here i have this error :Please make sure that you are online and that minecraft is not blocked. (suncertpathbuilderexception: unable to find valid certifiaction path to requested target)
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#276 [10:33] <Hepper> Is anyone online?
#277 [10:35] <Hepper> Hello al,i have a error and send a message to mojang but they said that i most spreak here i have this error :Please make sure that you are online and that minecraft is not blocked. (suncertpathbuilderexception: unable to find valid certifiaction path to requested target)
#278 [10:38] * MarkThaMoose [MarkThaMoose@notlogged] has joined #minecrafthelp
#279 [10:38] <MarkThaMoose> Hi, how do I get to the modded help section of this support chat?
#280 [10:40] <Hepper> Send a mail to mojang
#281 [10:40] <Hepper> Hello al,i have a error and send a message to mojang but they said that i most spreak here i have this error :Please make sure that you are online and that minecraft is not blocked. (suncertpathbuilderexception: unable to find valid certifiaction path to requested target)
#282 [10:41] <Chromaryu> Hepper, Did you used mcleaks?
#283 [10:41] <Chromaryu> ??> Hepper info/mcleaks
#284 [10:41] <Absol> Hepper: The usage of MCLeaks tools (which are illegal) have been causing issues for many Minecraft users.
#285 [10:41] <Absol> Hepper: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#286 [10:41] <Chromaryu> ??> Hepper win/hosts
#287 [10:41] <Absol> Hepper: You may have a problem with your hosts file, which overrides DNS queries. Please follow the following directions:
#288 [10:41] <Absol> Hepper: Press Win+R. In the window that appears, enter "%SystemRoot%\System32\drivers\etc", and press Enter. In the window that appears you will see a file, "hosts". Open that file in Notepad, copy the contents onto http://paste.ubuntu.com, and give us the resulting URL.
#289 [10:41] <Chromaryu> ??> Hepper win/hosts/edit
#290 [10:41] <Absol> Hepper: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#291 [10:41] <Absol> Hepper: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#292 [10:42] <MarkThaMoose> Is the command to go to the modded section ./ftb or something like that?
#293 [10:42] <Chromaryu> ??> MarkThaMoose mods
#294 [10:42] <Absol> MarkThaMoose: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#295 [10:42] <Absol> MarkThaMoose: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#296 [10:43] <MarkThaMoose> Thanks. I forgot what the command was.
#297 [10:43] <sean> on my iphone v0.15.10 minecraft game, it says world is corrupt and can't be saved and then it shuts off
#298 [10:44] * SofyanAli [SofyanAli@notlogged] has joined #minecrafthelp
#299 [10:45] <SofyanAli> Hi, can you help me please. If i start my minecraft than it crashes! I am on windows 10 http://paste.ubuntu.com/23303698/
#300 [10:46] * Anzhelika|Away is now known as Anzhi
#301 [10:46] <SofyanAli> what do you mean?
#302 [10:47] <SofyanAli> Hi, can you help me please. If i start my minecraft than it crashes! I am on windows 10 http://paste.ubuntu.com/23303698/
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#306 [10:56] <SofyanAli> Hi, can you help me please. If i start my minecraft than it crashes! I am on windows 10 http://paste.ubuntu.com/23303698/
#307 [10:57] <NanoBlaze13> I cant launch minecraft. my native log is here. i am on windows 10 http://pastebin.com/VYyzwfWy
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#313 [11:05] <Hepper> Hello i am back
#314 [11:05] <SofyanAli> Hi, can you help me please. If i start my minecraft than it crashes! I am on windows 10 http://paste.ubuntu.com/23303698/
#315 [11:06] <Hepper> No i have not used that chrome
#316 [11:08] <Hepper> Absool i have sent it in private
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#320 [11:12] <Hepper> Chroma can i send it to you?
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#327 [11:18] <mattym> SofyanAli, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#328 [11:18] <mattym> Hepper, Based on your error you have used that program or a similar one, follow the instructions you were given
#329 [11:20] <Hepper> Ok i am on te host
#330 [11:20] <Hepper> What now i dont have perfect english srry
#331 [11:20] <Hepper> What now i dont have perfect english srry
#332 [11:20] * rakis [rakis@notlogged] has left #minecrafthelp
#333 [11:21] <mattym> Hepper, The earlier instructions tell you what you need to do with it
#334 [11:21] <Hepper> Oh srry i dont have see it good
#335 [11:22] * TheSlicingSword [TheSlicingSword@notlogged] has joined #minecrafthelp
#336 [11:22] <Hepper> Ok i most send it here mattym?
#337 [11:22] <mattym> Hepper, No
#338 [11:22] <Hepper> To private message?
#339 [11:23] <mattym> Hepper, Remove the lines it tells you to, then save the host file and try Minecraft again
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#342 [11:29] <Hepper> OMG IT WORKED
#343 [11:29] <Hepper> THANKS GUYS
#344 [11:29] <Hepper> Thankssssss
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#348 [11:45] <CRIZZOMIN> Yesterday my account was stolen, it come back. You realy help me absol. Thank you! Good day to you. ;)
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#364 [12:06] <Olloske> hi
#365 [12:07] <Olloske> I cant play on my server and write this the minecraft:java.lang.NullPointerException
#366 [12:07] <Olloske> you can help?
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#371 [12:10] <Tonersen> Unable to start the Minecraft Runtime Enviroment. This is ost likely caused by a corruption. Please try to reinstall Minecraft.
#372 [12:10] <Tonersen> When i reinstall it come the same.....:(
#373 [12:11] <Tonersen> please i need your help
#374 [12:11] * uni7 [uni7@notlogged] has joined #minecrafthelp
#375 [12:12] <uni7> Hello , I would like to ask how to change color of leaves in minecraft 1.10 ? I tried editing the deafult pack and it overlay my pink png leaves image onto a grey one and it doesnt look at all pink
#376 [12:13] <uni7> Anybody online ?
#377 [12:13] <Tonersen> Unable to start the Minecraft Runtime Enviroment. This is ost likely caused by a corruption. Please try to reinstall Minecraft.
#378 [12:15] <uni7> Hello , I would like to ask how to change color of leaves in minecraft 1.10 ? I tried editing the deafult pack and it overlay my pink png leaves image onto a grey one and it doesnt look at all pink [19:13] <uni7> Anybody online ?
#379 [12:15] <mattym> uni7, What files did you edit or try to edit to achieve it?
#380 [12:15] <mattym> Tonersen, What antivirus/firewall software do you have installed?
#381 [12:17] <Tonersen> avira antivirus, kaspersky and advanced cleaner
#382 [12:18] <uni7> Hey Matty , i copy and pasted the default texture pack for 1.10 and when its assests , textures, found the "leaves.png" and took it out , put it into photoshop and turned it bright pink. Put it back in and its like a very darkish grenish pink
#383 [12:18] <mattym> ??> Tonersen av/avira
#384 [12:18] <Absol> Tonersen: To stop Avira from reporting Minecraft as a false-positive, please do the following:
#385 [12:18] <Absol> Tonersen: Open Avira, open the Extras menu, click Configuration, and set the switch to 'Expert'. Open the 'Internet Protection' sub-menu, open 'Web Protection', and then 'Scan'. Click 'Exceptions', and at 'URLs Skipped by Web Protection', enter 'http://s3.amazonaws.com/*', click Add, then finally click Apply.
#386 [12:18] <mattym> Tonersen, Check that ^
#387 [12:18] * kinggoesgaming [kinggoesgaming@notlogged] has joined #minecrafthelp
#388 [12:18] <mattym> ??> Tonersen av/kaspersky
#389 [12:18] <Absol> Tonersen: If you are using Kaspersky Internet Security and cannot connect to Mojang's servers, turn off Encrypted Connections Scan by following this guide: http://support.kaspersky.com/9927#block1
#390 [12:18] <mattym> Tonersen, And that ^'
#391 [12:18] <Tonersen> okay, i test it.
#392 [12:18] <mattym> uni7, Yeah thats not how it works
#393 [12:19] <mattym> uni7, You should return the leaves to its original
#394 [12:19] <uni7> And then what ?
#395 [12:19] <uni7> Actually i downloaded The faithul resource pack and changed the color of the leaves there
#396 [12:20] <mattym> uni7, One moment
#397 [12:20] <mattym> uni7, Either way, changing the color of it does nothing
#398 [12:20] <mattym> uni7, You need to use the grey scale
#399 [12:20] <mattym> uni7, And in the textures folder, find the folder called colormap
#400 [12:20] <uni7> the grey scale ? the grey leaves.png image ?
#401 [12:21] <uni7> ohh okay
#402 [12:21] <uni7> ill try it now
#403 [12:21] <mattym> uni7, Then edit the foliage.png file in there
#404 [12:22] <uni7> i shall try it now
#405 [12:22] <mattym> uni7, And keep in mind, all it does it put color from the color map files, over the greyscale images
#406 [12:22] <mattym> uni7, So you may need to adjust the color you use until it looks right
#407 [12:22] * fekilope [fekilope@notlogged] has joined #minecrafthelp
#408 [12:23] <uni7> there is no color map folder
#409 [12:24] * clonepigeon [clonepigeon@notlogged] has joined #minecrafthelp
#410 [12:24] <mattym> uni7, What are you looking in?
#411 [12:24] <fekilope> hi guys can help me solve this error pixel format not accelerected my OS is 32-bit
#412 [12:24] <mattym> fekilope, Do you have the link to your dxdiag report? If so please post the link in this chat.
#413 [12:24] <uni7> Faithful 1.10 > minecraft > textures
#414 [12:25] <fekilope> http://paste.ubuntu.com/23304184/
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#416 [12:26] <uni7> okay i found it in the default texture pack so , ill try it with that
#417 [12:26] <mattym> uni7, yeah if another texture pack doesnt change it, they dont add it in
#418 [12:26] <uni7> can i just drag it into the other textire pack then ?
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#422 [12:27] <mattym> uni7, You would need to make sure you also structure the folders correctly
#423 [12:27] <Tonersen> OMG! mattym and all other, who helped me, u r the best!!!! IT WORKS!!!! Thank you sooooooo much!
#424 [12:27] <mattym> fekilope, One moment
#425 [12:27] <fekilope> yes
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#427 [12:27] <fekilope> okay
#428 [12:28] <uni7> what do you mean structure
#429 [12:28] <mattym> fekilope, Download and Install the file from this page https://downloadcenter.intel.com/download/18223/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-exe-?product=81526
#430 [12:28] <mattym> uni7, You cant just copy the file over, you need to make sure if its in a folder, you also make that folder in the texutre pack you are using.
#431 [12:28] <fekilope> okay
#432 [12:29] <uni7> Yeah i went into that texture pack , named the folder Colormap and dragged whats meant to go in there , okay orrr ?
#433 [12:29] * Georgii93 [Georgii93@notlogged] has joined #minecrafthelp
#434 [12:30] <Georgii93> Hello .. any admin or support here ?
#435 [12:30] <mattym> Georgii93, Explain the problem you are having.
#436 [12:31] <mattym> uni7, Yeah, just make sure it spelled exactly the same, i believe its case sensitive
#437 [12:31] <uni7> okay i did that editing the foliage.png now
#438 [12:31] <Georgii93> My Problem is i have playd last in March 2016 minecraft and now i cant login .. i try so much but nothing work.. sry for my bad english :/
#439 [12:32] <Joseph> Hello, i had to wipe my computer so i lost everything to do with my account. I know my account still exits but i cant get into it, i have lost my email for this account so i cant use that and this also makes it impossible to retrieve my password. I would like to know if there is anything i could do to get my account back thank you.
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#441 [12:32] <Georgii93> yeah the same Problem i have too, Joseph
#442 [12:33] <Joseph> Its annoying
#443 [12:34] <Georgii93> but i know my email but i moja no sent me a mail :/
#444 [12:34] <Georgii93> i think that i know it :/
#445 [12:34] * elkin [elkin@notlogged] has joined #minecrafthelp
#446 [12:35] <mattym> Georgii93, Did you check any spam/junk folders for the email reset?
#447 [12:35] <Georgii93> Yeah i checked all :/
#448 [12:35] <uni7> Mattym it works , you are amazing !!! thanks bro
#449 [12:35] <mattym> ??> Joseph mojang/email
#450 [12:35] <Absol> Joseph: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#451 [12:35] <Absol> Joseph: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#455 [12:35] <Joseph> I think i may know my email but when i try to reset my password nothing gets sent aswell
#456 [12:35] <mattym> Georgii93, What is your ingame playername?
#457 [12:35] * uni7 [uni7@notlogged] has quit. (Quit: Web client closed)
#458 [12:36] <mattym> Joseph, If you are unsure of the email, check the form Absol linked
#459 [12:36] <mattym> Joseph, See if you can get all the info needed to have Mojang reset it for you.
#460 [12:36] <Georgii93> Georgi93 or Georgii93 .. I do not remember anymore
#461 [12:36] <Georgii93> but its 100% with Georgi
#462 [12:36] <Joseph> ok, Thanks
#463 [12:36] <Joseph> ok, Thanks
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#465 [12:37] <mattym> Georgii93, Did you try and fail to log in a few times before attempting to get the password reset email?
#466 [12:37] <Ti> I just bought minecraft for ps3 and the update won't download onto the system. We've already contacted Playstation and went through all of their steps to fix the problem. They told me to contact mojang for more steps
#467 [12:37] <Georgii93> yesterday i tried to login and reset my pw... and today i only reset it.. but nothink
#468 [12:37] * WillstDuKekse [WillstDuKekse@notlogged] has joined #minecrafthelp
#469 [12:38] <Georgii93> nothing*
#470 [12:38] <Georgii93> i want only know wich email is on my account :(
#471 [12:38] <Georgii93> i no remeber
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#474 [12:41] <Georgii93> myttym can u help me pls :( ?
#475 [12:42] <Ti> What do I do when minecraft update refuses to download?
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#478 [12:45] <Georgii93> myttym, ?
#479 [12:45] <Ti> Can someone help me? I can't download minecraft on ps3. It refuses to work
#480 [12:46] <mattym> ??> Georgii93 account/forgot-email
#481 [12:46] <Absol> Georgii93: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#482 [12:46] * DoDe311 [DoDe311@notlogged] has joined #minecrafthelp
#483 [12:46] <mattym> Ti, What happens?
#484 [12:47] <Ti> I keep getting error 800233ef on the ps3. I've already talked to Playstation and went through all of their steps to fix the problem but nothing happened so they told me to contact mojang to fix it
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#487 [12:48] <Ti> Mattym I am trying to update minecraft so I can play it. I just bought it
#488 [12:49] <mattym> Ti, Well thats kinda dumb of them as Mojang has little if anything to do with the console version
#489 [12:49] <Georgii93> i try all Emails that i know :O No one sent me a Mail :(
#490 [12:49] <Ti> Mattym, I thinks it's the update that has the problem but I'm not sure
#491 [12:50] <mattym> Georgii93, Its possible you locked yourself out by trying to many times, wait 3 hours without trying to log in or reset the password. After that, try the password reset again, and see if you get the email
#492 [12:50] <mattym> Georgii93, If you dont, come back to the chat.
#493 [12:51] <Georgii93> myttym... i tried yesterday 3 Emails and now 3 Emails.. im not locked
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#497 [12:52] <mattym> Georgii93, Are you sure you have checked all the emails it could have been?
#498 [12:52] <Georgii93> I cheked all 6 Emails that i have... i no remember that i have another one ...
#499 [12:53] <mattym> ??> Georgii93 mojang/email
#500 [12:53] <Absol> Georgii93: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#501 [12:53] <Absol> Georgii93: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#502 [12:53] <mattym> Georgii93, Fill out the form Absol linked
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#505 [12:55] <Georgii93> Uff... ok :/
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#514 [13:04] <Nixet> I start MC and loading, loading and loading. what I need to do to set it off?
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#518 [13:14] <parkervandy> I bought the game a very long time ago and tried to re log in and reset all of my passwords but it says that i need to buy the game again, is there any way i can be refunded or something?
#519 [13:15] <mattym> parkervandy, Are you sure you are logging in with the correct account?
#520 [13:15] <parkervandy> yes i ony have made one minecraft account and the website acts as if the account has never existed and i am starting over
#521 [13:16] <mattym> ??> parkervandy mojang/email
#522 [13:16] <Absol> parkervandy: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#523 [13:16] <Absol> parkervandy: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#524 [13:16] <parkervandy> thanks
#525 [13:16] <parkervandy> i guess i will try emailing them
#526 [13:18] <Nixet> I start MC and loading, loading and loading. what I need to do to set it off? Sry for my language , Im from Czech Repulbic
#527 [13:18] <mattym> Nixet, Do you get any sort of error message?
#528 [13:21] * Nixet_ [Nixet_@notlogged] has joined #minecrafthelp
#529 [13:22] <Nixet_> I start MC and loading, loading and loading. what I need to do to set it off? Sry for my language , Im from Czech Repulbic
#530 [13:31] * veroz001 [veroz001@notlogged] has joined #minecrafthelp
#531 [13:32] <veroz001> crash by minecraft :---- Minecraft Crash Report ---- // I bet Cylons wouldn't have this problem. Time: 10.10.16 20:31 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.l
#532 [13:33] <veroz001> minecraft crash :
#533 [13:33] <veroz001> lack of updatedgraphics drivers
#534 [13:34] <veroz001> hello?
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#542 [13:42] <SonLauch> Hello
#543 [13:42] <SonLauch> I have got a question
#544 [13:45] <SonLauch> Can anyone help me, if I want to log in in the minecraft launcher with my email adress etc. There is an error: "SunCertPathBuilderExpection: unable to find valid certification path to requested target. I dont know whta this means
#545 [13:45] <mattym> ??> SonLauch info/mcleaks
#546 [13:45] <Absol> SonLauch: The usage of MCLeaks tools (which are illegal) have been causing issues for many Minecraft users.
#547 [13:45] <Absol> SonLauch: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#548 [13:45] <mattym> ??> SonLauch win/hosts/edit
#549 [13:45] <Absol> SonLauch: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#550 [13:45] <Absol> SonLauch: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
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#553 [13:56] <Dmitris> Hello
#554 [13:56] <Dmitris> Im having a problem with my minecraft account
#555 [13:56] <Dmitris> Can someone help me?
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#559 [13:59] <Ormu> Dmitris: mojang helpdesk is probably the best place to ask about accounts
#560 [14:00] <Dmitris> Ok thank you
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#562 [14:03] <Ormu> if view distance is set to maximum, MC seems to run relatively slowly even on modern-ish computers... i suppose the CPU just becomes the bottleneck as it has to process so many chunks, and there really isn't anything to do in order to speed it up... does this sound correct?
#563 [14:04] <mattym> Ormu, Yes just about
#564 [14:04] <mattym> Ormu, You could try experimenting with other settings while the view is at maximum
#565 [14:05] <mattym> Ormu, Otherwise yes, View Distance is one of the settings thats basically limited by your hardware
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#569 [14:07] <bs9613> hi have a error every time i try to load up minecraft 1.9 and newer
#570 [14:08] <Ormu> mattym: ok, thanks
#571 [14:09] <bs9613> i have copyed the log if that helps
#572 [14:09] <mattym> ??> bs9613 paste
#573 [14:09] <Absol> bs9613: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#574 [14:09] <mattym> bs9613, Use the instructions from Absol to get us a link to your log
#575 [14:11] <bs9613> http://paste.ubuntu.com/23304607/
#576 [14:12] <mattym> ??> bs9613 win/reinst
#577 [14:12] <Absol> bs9613: You may need to reinstall the locally installed files that Minecraft puts into place.
#578 [14:12] <Absol> bs9613: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#579 [14:12] <mattym> bs9613, Try the instructions Absol wrote.
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#581 [14:14] <bs9613> ok
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#603 [15:35] <kayley> the download keeps crashing i did a DxDaig. http://paste.ubuntu.com/23304853/
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#605 [15:38] <lauren> My email won't recive the email to reset my Password
#606 [15:38] <mattym> kayley, One moment
#607 [15:39] <mattym> lauren, Are you sure you are checking the correct email, and have you checked any spam or junk folders?
#608 [15:40] <mattym> kayley, Download and Install the file from this page https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-?product=81507
#609 [15:43] <lauren> I checked all folders it isnt there
#610 [15:43] <mattym> ??> lauren mojang/email
#611 [15:43] <Absol> lauren: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#612 [15:43] <Absol> lauren: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#613 [15:43] <mattym> lauren, Fill out the form Absol linked
#614 [15:45] <lauren> how long willit take for a reply
#615 [15:45] <mattym> lauren, See the second link from Absol
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#618 [15:46] <kayley> downloading now thank you
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#620 [15:47] <lauren> i cant find the transaction ID because i bought the game a long time ago.
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#623 [15:51] <sj2000> Have still not been able to launch minecraft after updating to windows 10 due to video card driver needing "updated". Microsoft says I have most up to date version of driver. Anyone have info could fix this issue?
#624 [15:53] <mattym> sj2000, Do you have the link to your dxdiag report? If so please post the link in this chat.
#625 [15:54] * W1fi [W1fi@notlogged] has joined #minecrafthelp
#626 [15:57] <sj2000> this is what I received....
#627 [15:57] <W1fi> Hello,I am having trouble loading up my Minecraft launcher i am launching the "1.8.8 Optifine" mod and when im finished launching it says http://paste.ubuntu.com/23304960/ my Dxdiag is http://paste.ubuntu.com/23304935/
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#629 [15:58] <mattym> ??> W1fi mods
#630 [15:58] <Absol> W1fi: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#631 [15:58] <Absol> W1fi: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#632 [15:58] <sj2000> Minecraft was unable to start because it failed to find an accelerated OpenGL mode.
#633 [15:59] <mattym> ??> sj2000 win/dxdiag
#634 [15:59] <Absol> sj2000: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#635 [15:59] <mattym> sj2000, Do all the instructions in the link from Absol, get me the link/url it has you create.
#636 [16:06] * Wrathknight1235 [Wrathknight1235@notlogged] has joined #minecrafthelp
#637 [16:06] <sj2000> here it is http://paste.ubuntu.com/23304987/
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#639 [16:08] <Wrathknight1235> I get an error when i load the map called Platform SE binary error. EXCEPTION_ACCESS_VIOLATION 0000005x
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#641 [16:09] <mattym> sj2000, Those arent what the instructions say to get
#642 [16:09] <mattym> Wrathknight1235, From the games Title Menu select Options, then Video Settings, scroll down and make sure Use VBO's are set to Off.
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#644 [16:10] <sj2000> this is my dxdiag http://paste.ubuntu.com/23305004/
#645 [16:11] <Wrathknight1235> mattym that worked thanks
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#647 [16:14] <pie_flavor> sj2000: Unfortunately, your graphics card, the Intel Mobile Series 4, isn't supported past Windows 7. You'll need to install Windows 7 or use a different computer.
#648 [16:15] * littlebammbamm [littlebammbamm@notlogged] has joined #minecrafthelp
#649 [16:16] <sj2000> Sad but thank you, maybe just save up for new computer with newer and higher graphics for gaming. will play on other formats for now.
#650 [16:17] <littlebammbamm> hey guys i been gettomg trouble with connecting to mc servers i can connect to realms but not servers this is what it says java.net.connectexception: connection timed out: no further information i dont know if its something to do with port forwarding can u give me any advise?
#651 [16:17] <littlebammbamm> i also tried on my laptop so it must be router
#652 [16:19] <pie_flavor> littlebammbamm: Can you please go to speedtest.net and take the test.
#653 [16:19] <pie_flavor> Then, click Share results, and put the link in chat
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#655 [16:25] <littlebammbamm> here is the link http://www.speedtest.net/my-result/5703900936
#656 [16:27] <pie_flavor> littlebammbamm: Unfortunately, your connection is too slow to facilitate Minecraft multiplayer.
#657 [16:27] <pie_flavor> It may be your router, but it may also be your ISP.
#658 [16:27] <littlebammbamm> ive been able to connect before tho i was playing then it kicked me and when tried to connect again thats what it said
#659 [16:28] <pie_flavor> Slowness is always relative, there might be some instances where you're able to connect.
#660 [16:28] * Carter [Carter@notlogged] has joined #minecrafthelp
#661 [16:28] <pie_flavor> However, your current speeds just aren't going to cut it. I'm sorry.
#662 [16:29] <pie_flavor> First step is to call your Exede and ask them what the speeds for your current plan are.
#663 [16:29] <littlebammbamm> well crap thank you pie_flavor
#664 [16:29] <pie_flavor> or naw.
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#666 [16:32] <Carter> Can you guys help me? The minecraft demo wont work it says video driver out of date. what do i do? AMD doesn't support my gpu anymore. What do i do?
#667 [16:32] <mattym> Carter, Do you have the link to your dxdiag report? If so please post the link in this chat.
#668 [16:32] <Carter> ok
#669 [16:32] <Carter> http://paste.ubuntu.com/23305056/
#670 [16:33] <mattym> Carter, Download and Install the Catalyst Software Suite from this page http://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2064
#671 [16:33] <mattym> Carter, Even with that update, your hardware may still be to old to run the game well if at all.
#672 [16:34] <Carter> oh
#673 [16:34] <Carter> ill try
#674 [16:35] <Carter> i have seen videos of people running it on this card
#675 [16:36] <Carter> is my card really that old
#676 [16:36] <mattym> Yes
#677 [16:36] <Carter> wow
#678 [16:36] <Carter> ill have to upgrade soon
#679 [16:37] <Carter> well ill try it...
#680 [16:37] <jantheone> i have minecraft on the ps4 my map is on large and i already have explored the whole map. but now there is a new update with new things. i cant find them becouse i already explored everything before the update there is something called overwrite world edges but that doesent work. is there anything i can do so it will work?
#681 [16:38] <mattym> jantheone, No, if you explored the whole world, you will need to start a new one to find things from the newer updates.
#682 [16:40] <jantheone> wow that sucks 3 years survival but where is the overwrite world edges mark box for?
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#685 [16:45] <Carter> i think the update might have worked
#686 [16:45] <jantheone> cuz is says when enabled, the outer 32 tiles around the world edge will be overwritten by newly generated tiles to make the world size increase seamless. when disabled, the wold size increase will leave all orriginal tiles intact.s
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#689 [16:49] <Kun> I recently got a new computer after my last one just died on me. I can't even turn it on. I've tried redownloading the launcher, and cannot. How can I get Minecraft back on my new (this) computer?
#690 [16:50] <pie_flavor> Kun: What do you mean cannot redownload the launcher?
#691 [16:51] <Kun> I go to launch the launcher, I was told I can reinstall the actual game from there. But it keeps telling me to reinstall Minecraft. I suppose I'm unsure what I'm supposed to do. I'm already upset I've lost 5 worlds but I'd at least like the game back :/
#692 [16:51] <pie_flavor> What's it saying exactly?
#693 [16:51] <Kun> here let me try doing it again to get the actual words
#694 [16:54] * jantheone [jantheone@notlogged] has quit. (Quit: Web client closed)
#695 [16:55] <Kun> Okay. it says this: "Unable to start the Minecraft Runtime Enviroment. This is most likely caused by a corruption. Please try to reinstall Minecraft."
#696 [16:55] <Kun> all i can think is "THAT"S WHAT IM TRYING TO DO!"
#697 [16:55] <pie_flavor> lol i know that isn't very helpful
#698 [16:55] <pie_flavor> First attempt will be to delete what's already there. Maybe it got corrupted during installation.
#699 [16:56] <Kun> So wipe it from my programs and try it again?
#700 [16:56] <pie_flavor> Navigate to the %Appdata% folder, and delete .minecraft
#701 [16:56] * Xcrystal [Xcrystal@notlogged] has joined #minecrafthelp
#702 [16:56] <pie_flavor> Then run Minecraft again and see what it says.
#703 [16:57] <Anna> you may want to copy anything in the saves folder of .minecraft if you want to keep your worlds
#704 [16:57] <pie_flavor> Anna: it's a fresh install in the first palce
#705 [16:57] <pie_flavor> no worlds here
#706 [16:57] <Anna> ah
#707 [16:57] <Anna> was about to check that
#708 [16:57] <Xcrystal> hi
#709 [16:58] <Kun> um. I think i did it.
#710 [16:58] <pie_flavor> All right, now what happens when you open Minecraft?
#711 [16:58] <Kun> im trying to get used to windows 10
#712 [16:58] <Kun> let me try, one sec
#713 [17:01] <Kun> same message
#714 [17:01] <Kun> should i contact Mojang support at this point?
#715 [17:01] * Xcrystal [Xcrystal@notlogged] has quit. (Ping timeout: 195 seconds)
#716 [17:01] <pie_flavor> No, there's one more thing we can try
#717 [17:01] <Kun> im open to anything pie :) i appreciate the help
#718 [17:02] <pie_flavor> Go to https://minecraft.net/en/download/alternative and download the first link.
#719 [17:03] <pie_flavor> I'm thinking that your computer isn't liking the full installation, but it's barely more than a Java wrapper anyway. The exe launcher might fix your problem.
#720 [17:04] <Kun> its a gaming pc so i cant imagine it cant handle a simple installer. it installed league of legends and star trek online just fine :/
#721 [17:05] <pie_flavor> Kun: It's not that it doesn't like installers, it's just that it doesn't like Minecraft for some reason.
#722 [17:05] <pie_flavor> Don't worry, we see this exact error in this exact situation all the time.
#723 [17:05] <pie_flavor> What you just downloaded is what you'll run to start Minecraft instead of the icon on your desktop.
#724 [17:05] <Kun> It worked!
#725 [17:05] <Kun> Thanks a lot pie_flavor, it's asking me to log on now
#726 [17:05] <pie_flavor> Perfect! Just put the file where you'd normally launch Minecraft from, probably your desktop, and you're good.
#727 [17:06] <Kun> sweet thanks again!
#728 [17:06] <Kun> have a good evening :)
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#730 [17:06] <pie_flavor> you're welcome
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#737 [17:43] <TheLostOne> I need help with my minecraft account. For some reason, I changed the password because I was afraid for my account and now I cannot log into it with that password.
#738 [17:44] <TheLostOne> I have changed it multiple times today to try and re log into it, but none of the passwords have worked.
#739 [17:44] <Anna> what is your username?
#740 [17:45] <TheLostOne> SirenDarkmane (wait, you mean what I use to log in with)?
#741 [17:45] <Anna> and you're logging in with your email?
#742 [17:45] <TheLostOne> yeah
#743 [17:45] <TheLostOne> wait no
#744 [17:45] <TheLostOne> my username is my email
#745 [17:45] <TheLostOne> the in game name is SirenDarkmane
#746 [17:46] <Anna> did you try logging in with your email instead of username?
#747 [17:47] <TheLostOne> I have to use my email to log in. It is connected to my mojang account
#748 [17:47] <TheLostOne> I still recieve "change password" emails from mojang, so maybe it is a glitch?
#749 [17:47] <Anna> ??> TheLostOne loggin/throttle
#750 [17:47] <Anna> ??> TheLostOne login/throttle
#751 [17:47] <Absol> TheLostOne: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#752 [17:47] <Absol> TheLostOne: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#753 [17:47] <Anna> tried that?
#754 [17:48] <TheLostOne> oh
#755 [17:48] <TheLostOne> thanks
#756 [17:48] * deyvisonGamer [deyvisonGamer@notlogged] has joined #minecrafthelp
#757 [17:49] <TheLostOne> oh, so my account is just locked for 3 hours?
#758 [17:49] <TheLostOne> That's good news
#759 [17:49] <TheLostOne> wait a second though
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#761 [17:50] <TheLostOne> I logged in with my old password just fine
#762 [17:50] <TheLostOne> Then I changed it and typed it in exactly how I changed it, and it said "Invalid Credentials"
#763 [17:51] <mattym> TheLostOne, If the password changes arent actually working, it means you are locked out.
#764 [17:51] <mattym> TheLostOne, Try another password reset after leaving it alone for 3 hours, and see if it works.
#765 [17:52] <TheLostOne> no, the passwords get changed, but I can't log in with them
#766 [17:52] <TheLostOne> like say it was 123456, then I changed it to minecraftpass
#767 [17:52] <mattym> TheLostOne, That means they arent working
#768 [17:52] <TheLostOne> if I tried to log in with minecraftpass, then it won't work
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#773 [17:55] <A-Z-a-z-0-9> A-Z-a-z-0-9
#774 [17:55] <TheLostOne> I just changed my account password again. This time (like all others) it says: "Success! Your password has been reset." Then it redirected me to the log in page
#775 [17:55] <TheLostOne> I just changed my account password again. This time (like all others) it says: "Success! Your password has been reset." Then it redirected me to the log in page
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#777 [17:56] <batista12> I changed my minecraft skin about a year ago to a howloween skin and i want it back because i did not uppload it or save it to a file or website i need it back!
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#779 [17:56] <TheLostOne> someone did list an alternate account inside of a minecraft server, so I logged out to test and see if it was legitimate. Could that information have been something bad?
#780 [17:56] <mattym> TheLostOne, Like I said, that means you are locked out.
#781 [17:56] <TheLostOne> oh
#782 [17:56] <TheLostOne> well then
#783 [17:57] <TheLostOne> Thank you the help! I will wait 3 hours and see if it unlocks my account
#784 [17:57] <mattym> batista12, No, if you didnt save it you will need to find it again
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#786 [17:57] <batista12> but i made it myslef on a website i changed my skin but did not save it or upload it
#787 [17:57] <batista12> but i made it myslef on a website i changed my skin but did not save it or upload it
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#789 [17:58] <batista12> so i cant really find it
#790 [17:58] <batista12> does that mean it is gone 4 good
#791 [17:58] <mattym> batista12, Then you are out of luck
#792 [17:58] <batista12> I know thier are scorces like websites u can check out but i did that
#793 [17:59] <batista12> great now i have a picture of it to haunt me. anyways thx for the help
#794 [17:59] <mattym> batista12, If its one you made, and didnt save it, you probably wont be able to find a copy of it. Check the site you used to make it, see if they kept a record of what you made.
#795 [18:00] <batista12> ok i will try but i doubt it thx doh
#796 [18:00] <batista12> at least i can remember it by with a pic
#797 [18:01] <batista12> thx
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#804 [18:23] <ZeroGoN10k> http://paste.ubuntu.com/23305560/
#805 [18:23] <ZeroGoN10k> why i cant play minecraft
#806 [18:25] <ZeroGoN10k> please help me
#807 [18:26] <mattym> ZeroGoN10k, One moment
#808 [18:26] <ZeroGoN10k> ok
#809 [18:26] <mattym> ZeroGoN10k, Download and Install the file from this page https://downloadcenter.intel.com/download/18223/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-exe-?product=81508
#810 [18:27] <mattym> ZeroGoN10k, However, due to the hardware you have, even after you have installed the drivers, you will only be able to play version 1.7.2 or older of the game.
#811 [18:29] <ZeroGoN10k> thnks bro..
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#816 [18:43] <Tristan> How do I keep my game from crashing every time I open a world
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#822 [18:47] <ZeroGoN10k_> emm.. i still got problem playing minecraft..
#823 [18:47] <ZeroGoN10k_> http://paste.ubuntu.com/23305617/
#824 [18:47] <Zombie_Noodles19> Hey if anyone is here my MC keeps on crashing when i Join a server and play singleplayer
#825 [18:47] <Tristan> Me to
#826 [18:47] <Zombie_Noodles19> says JAVA has crashed
#827 [18:47] <Zombie_Noodles19> 4 some reason
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#829 [18:48] <Tristan> Mine just exits out of the game
#830 [18:48] <Zombie_Noodles19> did u install MC with A INSTALLER/
#831 [18:48] <Tristan> No
#832 [18:48] <Zombie_Noodles19> I used the old download
#833 [18:49] <Zombie_Noodles19> that uses java to load
#834 [18:49] <Tristan> I used that to
#835 [18:49] <ZeroGoN10k_> why?
#836 [18:49] <Zombie_Noodles19> Any1 here to help me plz??????
#837 [18:49] <Tristan> I have had it awile
#838 [18:50] <Tristan> What do you need
#839 [18:50] <Zombie_Noodles19> is none online?
#840 [18:50] <Tristan> No
#841 [18:50] <Zombie_Noodles19> then why arent they helping
#842 [18:50] <Tristan> This is a not java help center
#843 [18:51] <Zombie_Noodles19> ik
#844 [18:51] <Zombie_Noodles19> ik its not java
#845 [18:51] <Zombie_Noodles19> its mc
#846 [18:51] <Zombie_Noodles19> heres my log
#847 [18:51] <Zombie_Noodles19> [16:48:06] [Client thread/INFO]: Setting user: Zombie_Noodles19 [16:48:07] [Client thread/WARN]: Skipping bad option: lastServer: [16:48:07] [Client thread/INFO]: LWJGL Version: 2.9.4 [16:48:07] [Client thread/INFO]: Reloading ResourceManager: Default [16:48:08] [Sound Library Loader/INFO]: Starting up SoundSystem... [16:48:08] [Thread-5/INFO]: Initializing LWJGL OpenAL [16:48:08] [Thread-5/INFO]: (The LWJGL bi
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#849 [18:53] <ZeroGoN10k_> anyone can help me??
#850 [18:53] <Zombie_Noodles19> SAME
#851 [18:53] <Zombie_Noodles19> I NEED HELP
#852 [18:53] <Zombie_Noodles19> I NEED HELP
#853 [18:53] <Zombie_Noodles19> XD
#854 [18:53] <Zombie_Noodles19> XD
#855 [18:54] <Zombie_Noodles19> ill be bacj
#856 [18:54] <ZeroGoN10k_> i feel like regrats buy minecraft but cant play.. :(
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#861 [18:57] <welsht> Hi, I'm having issues purchasing the game
#862 [18:57] <ZeroGoN10k_> anyone can help me?? im just buy the game like a minute ago.. i cant paly
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#864 [18:58] <mattym> ZeroGoN10k_, Did you install the file I linked?
#865 [18:58] <ZeroGoN10k_> yeah.. idid it..
#866 [18:58] * Zombie_Noodles19 [Zombie_Noodles19@notlogged] has joined #minecrafthelp
#867 [18:58] <Zombie_Noodles19> i need help
#868 [18:58] <mattym> ZeroGoN10k_, Did you restart after the install finished?
#869 [18:58] <ZeroGoN10k_> i do download and install it..
#870 [18:58] <ZeroGoN10k_> yeah..
#871 [18:59] <ZeroGoN10k_> http://paste.ubuntu.com/23305617/
#872 [18:59] <mattym> ZeroGoN10k_, And set the game to 1.7.2 or older?
#873 [18:59] * vincenzo [vincenzo@notlogged] has quit. (Ping timeout: 195 seconds)
#874 [18:59] <ZeroGoN10k_> yup.. i set it at edit profile
#875 [19:00] <Zombie_Noodles19> any1 halp md
#876 [19:00] <Zombie_Noodles19> plox
#877 [19:00] <mattym> Zombie_Noodles19, What is the problem you are having?
#878 [19:01] <Zombie_Noodles19> MC Crashs when i play
#879 [19:01] <Zombie_Noodles19> like join a server
#880 [19:01] <Zombie_Noodles19> or
#881 [19:01] <Zombie_Noodles19> singleplayer
#882 [19:01] <mattym> ZeroGoN10k_, Are you sure the driver install finished without any errors?
#883 [19:01] <mattym> ??> Zombie_Noodles19 launcher/crash-log
#884 [19:01] <Absol> Zombie_Noodles19: We need to see your crash log, which appears after a crash.
#885 [19:01] <Absol> Zombie_Noodles19: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#886 [19:01] <ZeroGoN10k_> i save it than i click play and it download 1.6 ver the game was lunch than it close by it self..
#887 [19:02] <Zombie_Noodles19> http://paste.ubuntu.com/23305655/
#888 [19:02] <mattym> Zombie_Noodles19, Can you see what error it get on single player
#889 [19:02] <Zombie_Noodles19> okay i will launch it
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#892 [19:03] <Zombie_Noodles19> http://paste.ubuntu.com/23305660/
#893 [19:03] <Zombie_Noodles19> singleplayer log
#894 [19:03] <mattym> Zombie_Noodles19, From the games Title Menu select Options, then Video Settings, scroll down and make sure Use VBO's are set to Off.
#895 [19:03] <Zombie_Noodles19> from the games?
#896 [19:04] <mattym> Zombie_Noodles19, Yes
#897 [19:04] <Zombie_Noodles19> k
#898 [19:04] <Zombie_Noodles19> k thx it worrked
#899 [19:04] <Zombie_Noodles19> peace!
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#903 [19:09] <tall1s> Says outdated drivers http://paste.ubuntu.com/23305670/
#904 [19:09] <mattym> tall1s, One moment
#905 [19:10] <mattym> tall1s, Download and Install the file from this page http://www.nvidia.com/download/driverResults.aspx/106214/en-us
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#907 [19:20] <QuickRapidfireYT> This is not my issue but this is an issue with my friend. She changed her cape and then was locked out of her account. She sent reset emails checked her spam, junk etc. She waited 48hrs and nothing has happened
#908 [19:20] <QuickRapidfireYT> She needs a reset email and hasnt got it
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#916 [20:07] <ZeroGoN10k> can anyone help me..
#917 [20:09] <ZeroGoN10k> http://paste.ubuntu.com/23305843/
#918 [20:09] <ZeroGoN10k> anyone?
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#920 [20:14] <tarball> hi, i have a pc and a xbox one. would like to know which version would be recommanded? minecraft for win10 or xbox one?
#921 [20:14] <GreyVulpine> The original minecraft.
#922 [20:15] <ZeroGoN10k> can anyone help me with this problem??http://paste.ubuntu.com/23305617/
#923 [20:16] <ZeroGoN10k> please
#924 [20:17] <pie_flavor> ZeroGoN10k: In Video Settings, please make sure VBOs are set to Off.
#925 [20:18] <pie_flavor> tarball: Windows 10 Edition is not required for Windows 10. It's just a Windows Store port of Pocket Edition. It's perfectly easy to play the original Java game on Windows 10.
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#927 [20:24] * Anzhelika|Away is now known as Anzhi
#928 [20:24] <ZeroGoN10k> how to set it off??
#929 [20:25] <pie_flavor> ZeroGoN10k: uh
#930 [20:25] <ZeroGoN10k> coz im cant play o inside the game
#931 [20:25] <pie_flavor> you click options
#932 [20:25] <pie_flavor> you click video settings
#933 [20:25] <pie_flavor> you click the button that currently says VBOS: ON
#934 [20:26] <pie_flavor> so that ON changes to OFF
#935 [20:26] <ZeroGoN10k> i cant get in game.. the game suddenly closed in a sec
#936 [20:26] <pie_flavor> ZeroGoN10k: you can access the options menu without loading a world
#937 [20:26] <pie_flavor> you can open it from the main menu
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#939 [20:27] <ZeroGoN10k> i just see MOJANG lucnh
#940 [20:28] <ZeroGoN10k> no main menu..
#941 [20:28] <pie_flavor> all right, this is slightly more complex then.
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#943 [20:29] <pie_flavor> follow the directions from Absol.
#944 [20:29] <pie_flavor> ??> ZeroGoN10k win/dxdiag
#945 [20:29] <Absol> ZeroGoN10k: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#946 [20:30] <ZeroGoN10k> ok
#947 [20:31] <pie_flavor> ZeroGoN10k: Once you have the link, put it here in chat.
#948 [20:33] <ZeroGoN10k> http://paste.ubuntu.com/23305884/
#949 [20:33] <pie_flavor> ??> ZeroGoN10k gpu/intel/965
#950 [20:33] <Absol> ZeroGoN10k: Due to a bug in the latest drivers from Intel, 965GM video cards are unable to play 1.7.4 and future versions of Minecraft using Microsoft Windows. You will need to buy a new video card or computer, or use Linux to play new versions.
#951 [20:33] <Absol> ZeroGoN10k: For now, you can still play 1.7.2 or older versions of the game. See ?? launcher/change-version
#952 [20:34] <pie_flavor> sorry
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#954 [20:35] <ZeroGoN10k> what i cant undestand
#955 [20:36] <pie_flavor> ZeroGoN10k: your video card is old and unsupported.
#956 [20:36] <pie_flavor> You need to either use a newer computer, install Linux on your existing one, or stick to playing 1.7.2 or earlier.
#957 [20:38] <ZeroGoN10k> ok.. thnks..
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#963 [21:30] <parkervandy> i am unable to pay for the full version of the game why?
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#971 [22:22] <mynameismater> I have tried updating my graphics driver, and it says that the most up to date driver is installed, but I keep getting the cannot display pixels error
#972 [22:22] <GreyVulpine> mynameismater - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#973 [22:24] <mynameismater> that page isn't loading but I have done the dxdiag already
#974 [22:26] <mynameismater> I've followed the directions on this page http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/
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#978 [22:31] <marcella> hi
#979 [22:31] <marcella> help
#980 [22:31] <marcella> i need help
#981 [22:31] <marcella> please?
#982 [22:31] <marcella> please?
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#994 [23:06] <JC> Just bought game, after downloading the Runtime, it says it's corrupted and needs to be reinstalled. However, I've done this several times, and nothing. Redownloaded the game, reinstalled the game, and nothing. Still says it's corrupted.
#995 [23:06] <mattym> ??> JC tools/hjt
#996 [23:06] <Absol> JC: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#997 [23:06] <Absol> JC: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#999 [23:12] <JC> http://paste.ubuntu.com/23306671/
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#1001 [23:15] <JC> How long should I expect to wait before hearing something?
#1002 [23:21] <Andrio> ??> JC AV/McAfee
#1003 [23:21] <Absol> JC: McAfee anti-virus is a terrible virus protection solution, and was even abandoned by its creator John McAfee.
#1004 [23:21] <Absol> JC: It is known to cause all sorts of connection problems, and is recommended to be removed and replaced with another solution such as Avast! anti-virus.
#1005 [23:22] <JC> Yeah, it was bloatware when I bought this computer. I need to get rid of it. So, is that the problem? Just remove it?
#1006 [23:23] <Andrio> mm
#1007 [23:23] <Andrio> Might be.
#1008 [23:23] <Andrio> My laptop came with Norton Internet Security... that got the sack pretty much on day one.
#1009 [23:23] <Andrio> It blocked Windows Update at one point.
#1010 [23:25] <JC> I agree about McAfee, but what does that have to do with Minecraft Updater telling me that Runtime Environment is corrupted, and to reinstall the game? I'm not seeing the connection there.
#1011 [23:25] <JC> I can post the exact error in a bit for more clarity.
#1012 [23:27] <JC> Hmm...interesting. THIS time, it didn't give me the error, and I'm in the Minecraft Launcher...?
#1013 [23:28] <Andrio> It has to download the launcher and Java Runtime Environment, so it's possible an antimalware program could be interfering.
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#1015 [23:29] * joel is now known as Guest70701
#1016 [23:30] <Guest70701> ok so im playing minecraft and i wanna play on peoples servers but when i click there servers it says(failed to login invalid session)
#1017 [23:31] <Andrio> Guest70701, 'try restarting your game'.
#1018 [23:31] <Guest70701> i did
#1019 [23:32] <Andrio> Try logging out of the laucher and back in before restarting it.
#1020 [23:32] <Guest70701> i did that to
#1021 [23:34] <Andrio> Is it the official launcher?
#1022 [23:34] <Guest70701> what you mean
#1023 [23:35] <Andrio> Is it the launcher from https://minecraft.net/download?
#1024 [23:35] <Guest70701> no
#1025 [23:36] <Andrio> Try using that.
#1026 [23:36] <Guest70701> ok
#1027 [23:37] <pie_flavor> ??> Guest70701 mods
#1028 [23:37] <Absol> Guest70701: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1029 [23:37] <Absol> Guest70701: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1030 [23:39] <pie_flavor> mfw absol is slow
#1031 [23:40] <Guest70701> ok im on it but i dont have a account
#1032 [23:40] <Andrio> Oh
#1033 [23:40] <Andrio> Did you buy the game?
#1034 [23:41] <Guest70701> no
#1035 [23:41] <Andrio> Then go buy it... we don't support pirates.
#1036 [23:57] <JC> Well, Absol, Mattym, Andrio, thanks for your input, but the game seems to be working just fine now. I didn't do anything different, but it's working now so I guess that's it. Thanks.
#1037 [23:58] <Andrio> No problem...
#1038 [23:58] <pie_flavor> Andrio: remember to tell the commoners how to _remove_ mcafee as well
#1039 [23:59] <pie_flavor> that's the important one
#1040 [23:59] <Andrio> mm