#1 [00:00] <Tophatter> ok, running uninstaller.
#2 [00:01] <Tophatter> nope. doesnt work.
#3 [00:01] <urielsalis> Tophatter, what does it say?
#4 [00:01] <kiwi> it wont access servers?
#5 [00:01] <Tophatter> Enterprise detected
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#7 [00:02] <urielsalis> Tophatter, you might need to ask your school IT support then. Also ask about it as most schools pc dont allow games in their comnputers
#8 [00:02] * pie_flavor [pie_flavor@notlogged] has joined #minecrafthelp
#9 [00:03] <Tophatter> I have a K12 computer. servers used to work before, but i rebooted my comuter cause certain things werent working, and suddenly i cant access servers anymore.
#10 [00:03] <payonel> hello - i am trying to connect to a server and I get "failed to connect to the server\nYou are not whitelisted on this server!" [my friend's host]. he tells me the server is not whitelisted, thus i should not get any such error
#11 [00:03] <payonel> vanilla client, though a spigot server
#12 [00:03] <urielsalis> payonel, are you sure its not whitelisted?
#13 [00:03] <payonel> 1.10 server, i've tested with 1.10 client and 1.10.2
#14 [00:03] <kiwi> payone. you dont have the correct internet probably
#15 [00:03] <urielsalis> Tophatter, Mcafee is known to cause problems in the worst time
#16 [00:03] <kiwi> ^^
#17 [00:04] <payonel> urielsalis: i can't be certain, only that my friend says it is not
#18 [00:04] <Tophatter> Only way i could uninstall it is if I had an administrator account- which i dont.
#19 [00:04] <payonel> if there is no other logical explanation, i can press the issue with him
#20 [00:04] <urielsalis> payonel, mind pming me the ip so I can check?
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#22 [00:05] <urielsalis> payonel, you are sugoi right?
#23 [00:07] <Tophatter> I am going to disable mcafee now.
#24 [00:07] <urielsalis> Tophatter, note that Mcafee still cause issues while disabled sometimes
#25 [00:08] <Tophatter> attempting to uninstall
#26 [00:09] <Tophatter> nevermind. i have mcafee agent, which means i cant uninstall it, i guess.
#27 [00:09] <payonel> urielsalis: forgive my absense (just now) something important (irl) i needed to attend to
#28 [00:09] <payonel> back now
#29 [00:10] <urielsalis> payonel, mind pming me the ip so I can check?
#30 [00:10] <payonel> urielsalis: yes, i'll get you the info
#31 [00:10] <urielsalis> payonel, you are sugoi right?
#32 [00:10] <payonel> urielsalis: i AM sugoi :)
#33 [00:10] <urielsalis> that name ringed a bell :P
#34 [00:10] <payonel> i go by payonel because that's my github name, and over the last couple years, i've been involved in opencomputers (i'm the os dev, i work with one Sangar)
#35 [00:10] <payonel> urielsalis: as dooes yours :)
#36 [00:11] <urielsalis> payonel, opencomputers and here
#37 [00:11] <urielsalis> :P
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#40 [00:13] <Tophatter> it is looking like I am pretty much screwed.
#41 [00:14] <urielsalis> Tophatter, ask your school IT support
#42 [00:14] <urielsalis> (or dualboot linux in it)
#43 [00:15] <Tophatter> It is 1:11 AM here and tomorrow is a weekend, so i cant.
#44 [00:16] * pie_flavor [pie_flavor@notlogged] has joined #minecrafthelp
#45 [00:16] <Tophatter> im gonna manually access the firewall and allow everything.
#46 [00:17] * pie_flavor [pie_flavor@notlogged] has quit. (Client Quit)
#47 [00:17] <payonel> maybe ... i haven't played vanilla in some time
#48 [00:17] * pie_flavor [pie_flavor@notlogged] has joined #minecrafthelp
#49 [00:17] <payonel> let's rule out my client
#50 [00:18] <payonel> i can connect to a server in my lan, but - what was that mch test server uri again?
#51 [00:18] <Tophatter> allowed all inbound/outbound connections. im gonna test it now.
#52 [00:20] <urielsalis> payonel, mctest.ae97.net
#53 [00:20] <Tophatter> test failed.
#54 [00:20] <urielsalis> Tophatter, its mcafee
#55 [00:20] <urielsalis> Tophatter, its known to cause issues likes this
#56 [00:21] <urielsalis> related: https://www.youtube.com/watch?v=bKgf5PaBzyg
#57 [00:21] <Tophatter> ugh... my school is not going to allow me to remove mcafee.
#58 [00:28] <Tophatter> ok, so, mcafee's settings are only accessible through the very root of my computer's code- DOS.
#59 [00:28] <Tophatter> i cant do anything about it, so basically, im screwed.
#60 [00:28] <urielsalis> Tophatter, dual boot to linux?
#61 [00:31] <Tophatter> how do I do that?
#62 [00:31] * perryuppal_ [perryuppal_@notlogged] has quit. (Quit: Web client closed)
#63 [00:31] <urielsalis> Tophatter, you can google how to dual boot to ubuntu for example, mind that is more advanced that what you are trying and you should definetely ask your IT deparment for permission
#64 [00:31] <urielsalis> and have a backup
#65 [00:34] <Tophatter> my computer has a default backup of "Factory" condition software. will dual booting change this?
#66 [00:34] <urielsalis> Tophatter, not sure how that setup but it might not
#67 [00:34] <urielsalis> https://help.ubuntu.com/community/WindowsDualBoot
#68 [00:34] <Tophatter> looking at that right now
#69 [00:35] <urielsalis> Tophatter, you can use a USB instead of a cd if you prefer
#70 [00:35] <urielsalis> and if you have a x64 pc with UEFI its even simpler than that
#71 [00:35] <urielsalis> just drag and drop to the usb
#72 [00:35] <urielsalis> (and its faster to boot too so yay)
#73 [00:36] <urielsalis> also, I recommend linux mint for newer users, or gnome-ubuntu. Unity(default windows manager of default ubuntu) sucks
#74 [00:36] <Tophatter> I dont have the equipment or software to do this
#75 [00:36] <urielsalis> its not that difficult. look up how to install gentoo if you want something difficult XD
#76 [00:36] <urielsalis> its a fun learning experience
#77 [00:37] <urielsalis> you can try doing it in a VM first to get used to it
#78 [00:37] <urielsalis> (Virtualbox)
#79 [00:38] <Tophatter> this is a lot of trouble to go through to get access to servers..
#80 [00:38] <urielsalis> Tophatter, its to get around mcafee
#81 [00:38] <urielsalis> (and linux is a lot more confortable than windows when you get used to it)
#82 [00:39] <pie_flavor> urielsalis: debatable
#83 [00:39] <urielsalis> pie_flavor, dont start with your windows 10 + sponge thing
#84 [00:39] <urielsalis> /r/linuxmasterrace
#85 [00:39] <pie_flavor> shoo
#86 [00:39] <Tophatter> i got windows 7 :/
#87 [00:39] <pie_flavor> Tophatter: If you want some comedy, here. https://www.youtube.com/watch?v=bKgf5PaBzyg
#88 [00:40] <pie_flavor> The literal creator of McAfee made this.
#89 [00:40] <urielsalis> pie_flavor, linked that
#90 [00:40] <Tophatter> already watched that, was offended.
#91 [00:40] <pie_flavor> that's mcafee in a nutshell.
#92 [00:40] <Tophatter> plus im 14 -_-
#93 [00:41] <pie_flavor> my brother swore for years that our router was horrible because half his webpages resulted in an error and the other half took thirty seconds to load.
#94 [00:41] <pie_flavor> uninstalled mcafee, ran like usain bolt.
#95 [00:41] <Tophatter> cant uninstall it.
#96 [00:41] <pie_flavor> it's utter garbage.
#97 [00:41] <Tophatter> its wired into the very code of my computer
#98 [00:42] <pie_flavor> wat
#99 [00:42] <Tophatter> i cant access it through any shortcuts.
#100 [00:42] <Tophatter> the settings are buried deep in D.O.S.
#101 [00:42] <pie_flavor> urielsalis: did you remember to actually tell him how to, you know, uninstall it?
#102 [00:42] <pie_flavor> ??> Tophatter av/mcafee/uninstall
#103 [00:42] <Absol> Tophatter: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#104 [00:42] <urielsalis> pie_flavor, I did
#105 [00:42] <urielsalis> pie_flavor, it failed because its enterprise mcafee
#106 [00:43] <Tophatter> yup.
#107 [00:43] <pie_flavor> oh, joy.
#108 [00:43] <Tophatter> my school is behind the times, software-wise
#109 [00:44] <pie_flavor> 3>behind the times
#110 [00:44] <pie_flavor> 3>implying there was a time when mcafee was good
#111 [00:44] <urielsalis> there was
#112 [00:44] <Tophatter> my old computer didnt have McAfee enterprise. it was a good ol' desktop computer with basic virus protection. then my school decided to "Upgrade"
#113 [00:45] <pie_flavor> Tophatter: Hang on, is this your computer or your school's?
#114 [00:45] <Tophatter> school's. its an HP brand.
#115 [00:45] <pie_flavor> even worse
#116 [00:45] <urielsalis> HP, School, Macfee
#117 [00:45] <Tophatter> my old computer was GREAT.
#118 [00:45] <pie_flavor> imma lose my mind if i have to fix one more HP OEM-locked driver
#119 [00:46] <pie_flavor> Tophatter: my unprofessional opinion
#120 [00:46] <pie_flavor> is to just get your own computer
#121 [00:46] <Tophatter> Nope. Flat Broke.
#122 [00:46] <pie_flavor> this should be an adequate lesson that nearly everything the school gives you is shit
#123 [00:46] <Absol> pie_flavor: Please keep it civil
#124 [00:46] <pie_flavor> hi absol
#125 [00:46] <urielsalis> pie_flavor, want to combine efforts and redesign urielsalads to better handle intel drivers, plus handle dell and hp oem drivers?
#126 [00:46] <pie_flavor> urielsalis: will it be renamed bot_flavor instead of urielsalads?
#127 [00:47] <urielsalis> pie_flavor, continuing in #urielsalis
#128 [00:47] <Tophatter> y'all must be really experienced in codeing
#129 [00:47] <pie_flavor> you could say tht
#130 [00:48] <Tophatter> I hate my computer. I wish i could send this piece of crap back, and get my old one back.
#131 [00:48] <pie_flavor> Tophatter: tell 'em
#132 [00:49] <pie_flavor> it obviously cost them more money to get you this new one
#133 [00:49] <pie_flavor> so they'll save money
#134 [00:49] <pie_flavor> /s
#135 [00:49] <urielsalis> (/s is for sarcasm)
#136 [00:49] <Tophatter> thing is, my dad wont let me. this computer is incredibly convenient school-wise.
#137 [00:50] <Tophatter> i take all my online courses on it- e being homeschooled and all. plus i have to travel quite a bit.
#138 [00:50] <pie_flavor> I wonder. Does the school give a damn what you do with it?
#139 [00:50] <Tophatter> yeah.
#140 [00:50] <pie_flavor> Because if it were possible to completely reinstall windows
#141 [00:50] <pie_flavor> so as to remove all their shit
#142 [00:50] * Absol kicked pie_flavor from #minecrafthelp (Reason: ie_flavor :Keep it civilized, you are just a human being)
#143 [00:51] <Tophatter> huh. i guess that's the end of him :/
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#145 [00:51] <pie_flavor> boy
#146 [00:51] <Tophatter> nevermind. your back.
#147 [00:51] <urielsalis> Absol hates pie_flavor foul mouth
#148 [00:52] <urielsalis> lol
#149 [00:52] <Tophatter> if i were to reinstall windows would it still have the backup, which would re-install mcafee's crap?
#150 [00:53] <pie_flavor> isk
#151 [00:53] <pie_flavor> idk
#152 [00:53] <pie_flavor> depends on what it does
#153 [00:53] <pie_flavor> dual boot might be your best option
#154 [00:53] <Tophatter> alright.
#155 [00:53] <urielsalis> the linux wins again!
#156 [00:54] <Tophatter> but i have to do it in the morning.
#157 [00:54] <Tophatter> that is- if I can find my USB
#158 [00:55] <pie_flavor> dual boot another version of windows
#159 [00:55] <pie_flavor> /s
#160 [00:55] <Tophatter> what version?
#161 [00:55] <pie_flavor> /s means sarcasm
#162 [00:55] <Tophatter> oh
#163 [00:56] <urielsalis> although you can
#164 [00:56] <urielsalis> windows to go
#165 [00:56] <urielsalis> but it almost never works
#166 [00:56] <Tophatter> is dual booting linux safe?
#167 [00:56] <Tophatter> also, will windows-only files still work?
#168 [00:56] <pie_flavor> nope, it'll make your samsung note 7 melt and explode
#169 [00:57] <pie_flavor> yes its safe
#170 [00:57] <pie_flavor> and the key word there is 'windows-only'
#171 [00:57] <pie_flavor> implying that they only work on linux
#172 [00:57] <pie_flavor> (aka hell no)
#173 [00:57] <urielsalis> files should still be accessible(linux ships with a ntfs reader)
#174 [00:57] <urielsalis> and most programs would still work
#175 [00:57] <urielsalis> Or run under wine
#176 [00:57] <Tophatter> I can only load my "Class Connects" through windows.
#177 [00:57] <urielsalis> Chrome for linux works quite nicvely
#178 [00:58] <urielsalis> Tophatter, its dual boot
#179 [00:58] <Tophatter> wait... nvm they work on linux too.
#180 [00:58] <urielsalis> meaning you can switch between linux and windows when you like
#181 [00:58] <urielsalis> pie_flavor, take that!
#182 [00:58] <urielsalis> lol
#183 [00:58] <Tophatter> xD i think i started a way
#184 [00:58] <Tophatter> *war
#185 [00:58] <pie_flavor> urielsalis: WINDOWS MASTER RACE. YOU STILL CAN'T PLAY OVERWATCH.
#186 [00:58] * pie_flavor scuttles away sideways
#186 [00:58] <urielsalis> Tophatter, you reignited it lol
#187 [00:59] <urielsalis> Tophatter, pie_flavor is just a non-believer of the linux way
#188 [00:59] <Andrio> He has a point...
#189 [00:59] <Tophatter> lol, ima play the John Lennon route and say that linux has qualities better than windows, but windows also has qualities better than linux.
#190 [01:00] <Andrio> mm
#191 [01:00] <Tophatter> could ya give me a link to the linux stuff?
#192 [01:00] <urielsalis> Tophatter, https://ubuntugnome.org/
#193 [01:00] <pie_flavor> linux.com
#194 [01:00] <Tophatter> xD
#195 [01:00] <urielsalis> pie_flavor, that thing is old
#196 [01:01] <Tophatter> ?
#197 [01:02] <Tophatter> And again i still have to wait till morning to do this.
#198 [01:02] <urielsalis> Tophatter, used it to check if you had windows or not, because that makes things worse
#199 [01:02] <Tophatter> oooooookay
#200 [01:03] <Tophatter> and?
#201 [01:03] <urielsalis> Tophatter, yeah, go to sleep. Try it on a VM, then go to the real thing. Ubuntu installer is quite easy
#202 [01:03] <urielsalis> Tophatter, should be quick if you follow the instructions
#203 [01:03] <Tophatter> alright. I will.
#204 [01:03] <Tophatter> lemme wright a sticky note for myself
#205 [01:04] <Tophatter> well, bye! thanks for the help!
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#209 [01:58] <Rikairchy> Absol is a bicth
#210 [01:58] <Rikairchy> so is clarjon1
#211 [01:58] <pie_flavor> OOH DAMN
#212 [01:59] <Rikairchy> what is the badword filter on the bot
#213 [01:59] <Rikairchy> is puta in it?
#214 [01:59] <Rikairchy> :o
#215 [01:59] <Rikairchy> it isn't
#216 [01:59] <Rikairchy> perra
#217 [01:59] <Rikairchy> :D
#218 [02:00] <Rikairchy> mierda
#219 [02:13] <mattym> me cago en la leche
#220 [02:13] * CoMa [CoMa@notlogged] has joined #minecrafthelp
#221 [02:13] <mattym> me cago en la hostia de tu puta madre
#222 [02:14] <CoMa> I am trying to install Minecraft and the install file says "the folder path 'Program Files (x86)' contains an invalid character" Any ideas on how to fix this?
#223 [02:14] <pie_flavor> CoMa: Try using this: https://launcher.mojang.com/download/Minecraft.exe
#224 [02:15] <pie_flavor> Run that when you want to play Minecraft.
#225 [02:15] <CoMa> trying now, thanks
#226 [02:18] <CoMa> [03:16:42 ERROR]: Aborting launch; couldn't create game directory
#227 [02:18] <pie_flavor> CoMa: What's your Windows username?
#228 [02:18] <CoMa> Launching in G:\Users\Comatica\AppData\Roaming\.minecraft
#229 [02:19] <pie_flavor> What's the G: drive?
#230 [02:19] <CoMa> thats where it tried to launch
#231 [02:20] <CoMa> hrmm, some wierd cdrom drive... whered that come from
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#236 [02:21] <pie_flavor> CoMa: see if you can tell it to not launch in there
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#238 [02:23] <CoMa> trying... also wondering where this drive came from....
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#241 [02:27] <CoMa> Well thank you pie_flavor, the game runs now. appreciate the help!
#242 [02:28] <Da_PDOG> http://paste.ubuntu.com/23361820/ can someone help please? I have this problem where I can only join 1 specific server, but I cannot join any other server anywhere.
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#246 [02:43] <mattym> Da_PDOG, Well no one else anseered, so do you get the same error on all servers or just the one?
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#250 [02:50] <pie_flavor> mattym: he just answered that question
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#253 [02:54] <Andrio> Da_PDOG, is play.cubecraftgames.net one of the servers you're having trouble with?
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#255 [02:57] <SparkyFungus804> Hello, My new Minecraft on PC crashes after launching, with message "Pixel format not accelerated" I tried to update drivers, did not help. I could not find driver for Windows 10 on Intel site. Xdiag report: http://paste.ubuntu.com/23363217/ , thank you.
#256 [02:57] <pie_flavor> SparkyFungus804: Unfortunately, your graphics card, the Intel Mobile Series 4, isn't supported past Windows 7. You'll need to install Windows 7 or use a different computer.
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#258 [02:58] <SparkyFungus804> thank you
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#260 [03:09] * massinegandalf_ [massinegandalf_@notlogged] has joined #minecrafthelp
#261 [03:09] <massinegandalf_> massinegandalf
#262 [03:09] <pie_flavor> yes
#263 [03:09] <massinegandalf_> lemon321
#264 [03:10] <pie_flavor> ok
#265 [03:10] <mattym> mattym
#266 [03:10] <pie_flavor> pie_flavor:
#267 [03:11] <Jasmine> Andrio
#268 [03:11] <mattym> massinegandalf_, See, saying your own name does nothing, you need to actually explain the problem
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#274 [03:22] <eason> ff
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#276 [03:24] <fhil> Hi, problem launching Minecraft. I get the following window message "Lack of updated graphics drivers" and then blablabla. Followed the instructions with Dxdiag... here is the file http://paste.ubuntu.com/23363299/
#277 [03:24] <fhil> Can anybody help?
#278 [03:26] <Andrio> fhil, it looks like that PC is too old to run Minecraft.
#279 [03:27] <fhil> Damn, really! Thanks for your assessment Andrio... I was kind of worried about that. would it be worth trying to put a graphic card in there?
#280 [03:27] <Andrio> Possibly, yeah.
#281 [03:27] <Andrio> If you can.
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#283 [03:28] <fhil> it's either that or I need a new computer... Thank you Andrio
#284 [03:28] <Andrio> That's not the only thing though: the stated minimum requirement is 2 GB of RAM
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#286 [03:29] <fhil> and I only have 1gb, right?
#287 [03:29] <Andrio> yeah
#288 [03:29] <fhil> anything else, I should worry about?
#289 [03:29] <Andrio> Not that I see.
#290 [03:30] <fhil> thanks from Japan, really helpful and quick!
#291 [03:35] <Andrio> mm...
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#299 [04:06] <SplashRO> Hi!
#300 [04:07] * YapperNetIRC [YapperNetIRC@notlogged] has joined #minecrafthelp
#301 [04:07] <SplashRO> I have a problem. There is an error with login.
#302 [04:07] <YapperNetIRC> Is MCPE 0.16.0 iOS out yet?
#303 [04:08] * SplashRO [SplashRO@notlogged] has quit. (Client Quit)
#304 [04:08] <YapperNetIRC> Why's it ain't out
#305 [04:08] <YapperNetIRC> I NEED HELP
#306 [04:08] <mattym> YapperNetIRC, I can give a solid confirmation on Android, that it is out.
#307 [04:08] <YapperNetIRC> Stop being inactive ppl
#308 [04:08] * canek0512 [canek0512@notlogged] has joined #minecrafthelp
#309 [04:09] <YapperNetIRC> I hate android
#310 [04:09] <mattym> YapperNetIRC, Anything elsem, not sure
#311 [04:09] <canek0512> hola
#312 [04:09] <YapperNetIRC> And apple too
#313 [04:09] <YapperNetIRC> What are the OS requirements for MCPE android
#314 [04:09] <mattym> YapperNetIRC, The approval system for Apple and Adroid are completely seperate, so I have no idea about the status of it on iOS.
#315 [04:09] <YapperNetIRC> Cuz it isn't installing in mine
#316 [04:11] <canek0512> windows
#317 [04:11] <canek0512> ---- Minecraft Crash Report ---- // There are four lights! Time: 22/10/16 04:10 AM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:252) at org.lwjgl.opengl.Display.createWindow(Display.java:3
#318 [04:11] <YapperNetIRC> What are the OS requirements for MCPE android
#319 [04:12] <canek0512> for PC
#320 [04:13] <mattym> canek0512, Explain your issue?
#321 [04:13] <canek0512> sorry I do not speak English
#322 [04:13] <mattym> YapperNetIRC, Currently as I have it installed on my only android device i cant check
#323 [04:13] <canek0512> System Details -- Details: Minecraft Version: 1.7.7 Operating System: Windows 8 (amd64) version 6.2 Java Version: 1.8.0_25, Oracle Corporation Java VM Version: Java HotSpot(TM) 64-Bit Server VM (mixed mode), Oracle Corporation Memory: 51367624 bytes (48 MB) / 127139840 bytes (121 MB) up to 1060372480 bytes (1011 MB) JVM Flags: 6 total; -XX:HeapDumpPath=MojangTricksIntelDriversForPerformance_javaw.exe_minecraft.exe.heapdump -Xmx1G -XX:+UseCon
#324 [04:14] <YapperNetIRC> Why isn't MCPE getting installed on my Sony Tavlet
#325 [04:14] <YapperNetIRC> TabLet S
#326 [04:14] <mattym> YapperNetIRC, If you have an anroid device and arent getting the update, chances are your device is old and crappy
#327 [04:15] <YapperNetIRC> Ohhh, and the device is crappy indeed
#328 [04:15] <mattym> canek0512, We dont support old, barely used MC versions, try in 1.10.2 if you get an error let me know
#329 [04:15] <YapperNetIRC> It was released in 2013
#330 [04:15] <YapperNetIRC> 3 U.S. Old
#331 [04:15] <YapperNetIRC> Yrs*
#332 [04:17] <canek0512> that's my problem not let me open the luck of said updated graphics drivers
#333 [04:18] <canek0512> lack*
#334 [04:18] <mattym> canek0512, Do you have the link to your dxdiag report? If so please post the link in this chat.
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#337 [04:19] <canek0512> ok
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#341 [04:21] * Ken [Ken@notlogged] has joined #minecrafthelp
#342 [04:21] <Ken> Hello, I have minecraft 1.0.3.0 on a windows 7 system
#343 [04:22] <Ken> the system is crashing most of the time
#344 [04:22] <Ken> any idea how can I get arount this problem?
#345 [04:23] <mattym> ??> Ken launcher/crash-log
#346 [04:23] <Absol> Ken: We need to see your crash log, which appears after a crash.
#347 [04:23] <Absol> Ken: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#349 [04:24] <Ken> the problem is that windows is also crashing
#350 [04:24] * canek0512 [canek0512@notlogged] has joined #minecrafthelp
#351 [04:24] <Ken> so I'm not able to copy any log
#352 [04:25] <canek0512> HOLA(?
#353 [04:25] <mattym> Ken, You mean "blue-screening:?
#354 [04:25] <canek0512> speak spanihs ?
#355 [04:25] <Ken> yes blue-screen
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#357 [04:26] <mattym> Ken, Then more that likely you have a hardware issue not directly related to minecraf that is causing your issue
#358 [04:26] <mattym> ??> canek0512 win/dxdiag
#359 [04:26] <Absol> canek0512: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#360 [04:26] <mattym> canek0512, Get me the url Absol's instructions tell you to create
#361 [04:27] <canek0512> and I have the link where I put it or where you sent apology or what happened to you?
#362 [04:28] <mattym> canek0512, Put the link in this chat
#363 [04:28] <canek0512> http://paste.ubuntu.com/23363417/
#364 [04:28] <canek0512> ok
#365 [04:29] <mattym> canek0512, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
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#369 [04:31] <canek0512> hi
#370 [04:31] * AU518987077|MD [AU518987077|MD@notlogged] has quit. (Ping timeout: 183 seconds)
#371 [04:31] <mattym> canek0512, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
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#373 [04:32] <Ken> Hello, here is the link http://paste.ubuntu.com/23363434/
#374 [04:33] <mattym> Ken, one moment
#375 [04:33] <canek0512> or I see, thanks for the help do their job very well: D
#376 [04:33] <canek0512> mattym: or I see, thanks for the help do their job very well: D
#377 [04:33] <canek0512> or I see, thanks for the help do their job very well :D
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#380 [04:36] <mattym> Ken, Download and Install the Catalyst Software Suite from this page http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2064
#381 [04:36] <nambaddeley> my minecraft crashed because my driver is outdated or something like that
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#383 [04:38] <mattym> nambaddeley, Do you have the link to your dxdiag report? If so please post the link in this chat.
#384 [04:38] <nambaddeley> yes
#385 [04:38] <nambaddeley> http://paste.ubuntu.com/23363443/
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#387 [04:38] <Tremus3008> hallo
#388 [04:38] <mattym> nambaddeley, One moment
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#390 [04:39] <mattym> nambaddeley, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
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#392 [04:40] <Ken> thanks
#393 [04:40] <Kategirl2004> I have now windows 8 and minecraft says that i have to update my drivers. I will be but they are right. so i don't know now
#394 [04:40] <nambaddeley> ok.. how do i purchase new graphics hardware?
#395 [04:40] <Kategirl2004> this is the link http://paste.ubuntu.com/23363427/
#396 [04:40] <mattym> nambaddeley, Read what i said, and actually comprehend it
#397 [04:40] <Tremus3008> I have some problems with Minecraft. I recently updated to Windows 10 and now Minecraft is having issues with starting the game, like "Lack with updated graphic drivers"! Here the link: http://paste.ubuntu.com/23363450/
#398 [04:41] <mattym> Kategirl2004, Unfortunately your graphics hardware is not fully supported on Windows 8, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#399 [04:41] <nambaddeley> ohh ok
#400 [04:41] <nambaddeley> shit
#401 [04:41] <Absol> nambaddeley: Please keep it civil
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#404 [04:41] <umcrafterTV> My minecraft doesn´t start here is the link:http://paste.ubuntu.com/23363449/
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#406 [04:42] <mattym> Tremus3008, One moment
#407 [04:42] <mattym> Tremus3008, same
#408 [04:42] <mattym> umcrafterTV, rather... one moment
#409 [04:42] <umcrafterTV> ok
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#414 [04:45] <umcrafterTV> mattym have you a solution for my problem
#415 [04:46] <mattym> umcrafterTV, Like I said, i need a moment
#416 [04:46] <umcrafterTV> ok sorry
#417 [04:47] <mattym> umcrafterTV, Download and Install the most recently dated Radeon Software from this page http://support.amd.com/en-us/download/apu?os=Windows%2010%20-%2064
#418 [04:47] <umcrafterTV> ok
#419 [04:48] * Zerstoerer_2205 [Zerstoerer_2205@notlogged] has joined #minecrafthelp
#420 [04:50] <umcrafterTV> mattym I write to you when it has finished installing
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#424 [05:04] <Darkendheart1997> Ok, have a bit of a problem. I try sign in to my account and it says my password is wrong. I try all 4 I ever use and nothing, so I reset my password and then try to log in with that ONLY to be told that new reset password is wrong. Help please
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#426 [05:11] <Anna> ??> Darkendheart1997 login/throttle
#427 [05:11] <Absol> Darkendheart1997: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#428 [05:11] <Absol> Darkendheart1997: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#429 [05:11] <Anna> also make sure that if you're using a mojang account that you log in with your email, not username
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#438 [05:30] <ventelix> Hey can't log in with just username anymore it's been a long time since i played Minecraft so i don't know my email
#439 [05:41] <Darkendheart1997> So change it and wait 3 hours? Or wait 3 hours and change it?
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#446 [05:56] * Absol kicked NOTCH from #minecrafthelp (Reason: OTCH :You are not Notch (#562))
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#448 [06:13] <rares> hffghjkkkkkkjhg
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#451 [06:19] <Ally> Hey does anyone know when my iPad will be able to update to 0.16.0 as it was realised yesterday
#452 [06:20] <Ally> Released yesterday
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#458 [06:48] <alexfrost> hi
#459 [06:48] <alexfrost> i cant download addons from the addons page from mcpe 0.16
#460 [06:49] <kilhaemer> can any1 help me i lost my email on my minecraft account and in order to get the email back in need to migrate but to migrate i need my email
#461 [06:49] <alexfrost> it just says downloading and stuck at 0%
#462 [06:51] * alexfrost_ [alexfrost_@notlogged] has joined #minecrafthelp
#463 [06:51] <alexfrost_> i cant download addons from minecraft.net/addons
#464 [06:51] <alexfrost_> download stuck at 0% help me
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#467 [07:03] * XiaoDre03 [XiaoDre03@notlogged] has joined #minecrafthelp
#468 [07:03] <XiaoDre03> I NEED HELP
#469 [07:04] * SayuriYagami [SayuriYagami@notlogged] has joined #minecrafthelp
#470 [07:04] <XiaoDre03> I NEED HELP
#471 [07:05] <XiaoDre03> MY MINECRAFT ERROR CRASH REPORT
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#473 [07:05] <SayuriYagami> hey, can someone help me? my account was hacked and my username was changed today, now I cant change it back
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#476 [07:08] <Gabriel> Hello, I want a link to download minecraft server where they can 1.8.8 ! Thanks !
#477 [07:10] <Andrio> Gabriel: https://s3.amazonaws.com/Minecraft.Download/versions/1.8.8/minecraft_server.1.8.8.jar
#478 [07:13] <Gabriel> Thanks
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#483 [07:24] <ChillTheory_YT> hey
#484 [07:24] <ChillTheory_YT> i need help with my minecraft, it wont login in, pls help
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#495 [07:42] <GabrielFernandes> ola
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#497 [07:44] <GabrielFernandes> estou com um erro faz maisomenos um mês estou tentando comprar o jogo de vocês o Minecraft so que da um erro falando que as informações do cartão estão errada mas eu ja tentei com 3 cartôes diferentesu
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#504 [08:10] <Lauren> When will minecraft pe 0.16.0 be out on iOS 10?
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#506 [08:20] * Faughtsause49 [Faughtsause49@notlogged] has joined #minecrafthelp
#507 [08:21] <Faughtsause49> So im trying to sign into my minecraft account, i was able to do it over the summer, yet for some reason i cant now? I bought it before 2012 and i keep seeing things about migrating. Also i just made a new account on mojang and it wont even let me acsess that! with the password i just set and everything, what is going on?????
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#510 [08:23] <Andrio> ??> Faughtsause49 login/throttle
#511 [08:23] <Absol> Faughtsause49: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#512 [08:23] <Absol> Faughtsause49: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#513 [08:23] <Lauren> When will minecraft pe 0.16.0 be out on IOS
#514 [08:24] <Faughtsause49> thanks
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#516 [08:25] <Lauren> When will minecraft pe 0.16.0 be out on IOS
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#524 [08:36] <McMatt> Hey I can't seem to get resource packs for windows 10 edition to work. No matter what I do I can't import the resource pack...
#525 [08:37] <McMatt> Waiiiit nvm
#526 [08:37] <McMatt> sorrry
#527 [08:37] <McMatt> you have to change the pack ID
#528 [08:37] <McMatt> :D
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#560 [09:20] <Sundog100046> When is 0.16.0 coming out for IOS I can't join realms cuz my friend is on 0.16.0 and I'm not.
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#566 [09:36] <mallifield> minecraft emails wont come through, it wont let me log on, so i try and reset email and i dont recieve one
#567 [09:37] <McMatt> Did You check spam?
#568 [09:37] <mallifield> yes
#569 [09:37] <mallifield> it wont let me log onto mojang site either
#570 [09:37] <McMatt> It may just be taking a while. If it does not appear in like an hour then it may be a mojang problem
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#572 [09:38] <mallifield> okay that would explain it
#573 [09:39] <mallifield> but i made a new account from a different email and recieved the confirmation straight away
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#575 [09:40] <mallifield> it also wont let me sign into my new account
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#577 [09:41] <NFCorp2016> When will MCPE 0.16.0 come out for iOS
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#589 [09:54] <craftquest> can i ask about mods here ?
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#605 [10:32] <ReadyPlayerOne> I have reset my Mojang password after Minecraft told me I had typed it incorrectly. I then tried to log into Mojang after resetting the password but it was coming up with the error message that my email or password was wrong. Any ideas?
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#607 [10:34] <GreyVulpine> ReadyPlayerOne - After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access. This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#609 [10:35] <Kamal_> umm hi..i have been trying to get on hypixel but it says not authenticated with minecraft, i haven't changed my name but other severs work
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#611 [10:35] <ReadyPlayerOne> Okay thank you GreyVulpine!
#612 [10:35] <GreyVulpine> Kamal_ - Log out of the launcher using the Log out button, then log back in and press Play
#613 [10:35] <Kamal_> i did and it still doesn't work
#614 [10:36] <ReadyPlayerOne> Have you checked what Minecraft version Hypixel is running on?
#615 [10:36] <Kamal_> yes I'm on 1.10
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#617 [10:38] <ReadyPlayerOne> Have you tried contacting Hypixel? http://support.hypixel.net/
#618 [10:38] <Kamal_> nope i will now
#619 [10:38] <ReadyPlayerOne> They have a ticket support system, they're pretty quick at replying generally :)
#620 [10:38] <Kamal_> and also, is buttes better with clothes on?
#621 [10:39] <Kamal_> buttes\
#622 [10:40] <Lokie06> Hi. Try to install Minecraft from Majong. Account created. Error message: unable to start runtime environment probably caused by a corruption. I tried to repair, then uninstall and install again. Same error. Anybody can help?
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#624 [10:41] <Deanna> When will 16.0 for iOS come out?
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#627 [10:45] <Deanna> iOS 16.0 is not out for me and my sister yet :(
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#635 [10:57] <beratbaba8_> anna
#636 [10:58] <beratbaba8_> hey oyuna nasıl gircem herkeze söylüyom
#637 [10:58] <beratbaba8_> türkler
#638 [10:58] <beratbaba8_> heyyyyyyyyyyyyy
#639 [10:58] <beratbaba8_> alo
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#657 [11:19] <nashkyle13> http://paste.ubuntu.com/23364924/
#658 [11:19] <nashkyle13> help me to fix a problem
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#660 [11:22] <helpplease> hello i try to log in to minecraft.net but it says invalid email or password, i have change my password but still cant access it and try to change to a diferent email but it wont let me helppppppppp
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#662 [11:33] <helpplease> help me now idiots
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#673 [11:50] <ViralVince> wen i start the game it says unsable to start the Minecraft runetime environment.
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#675 [11:51] <Quirky> i have a crash report that i need help with
#676 [11:52] <Quirky> my monitor went down
#677 [11:52] <Quirky> and my minecraft isnt working
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#680 [11:53] <Quirky> ok
#681 [11:53] <Quirky> OpenGL: ~~ERROR~~ RuntimeException: No OpenGL context found in the current thread.
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#684 [11:56] <Quirky> this is no help to anyone
#685 [11:56] <Quirky> ALL OF YOU ARENT ANY HELP
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#691 [12:00] <famodx> hi why cant i connect to minecraft.net
#692 [12:00] <famodx> hello
#693 [12:01] <famodx> ?
#694 [12:01] <famodx> #minecrafthelp
#695 [12:02] <famodx> is anyone on so i can talk to
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#698 [12:02] <famodx> hi
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#700 [12:08] * Crystal|AFK is now known as CrystalMare
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#703 [12:15] <jjs999jjs> Guys, this is a volunteer run chatroom, no one here gets paid. please be patient since sometimes there are no volunteers around to help. Or, return at a different time for assistance. Thanks
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#709 [12:27] <vvvalerio> aiuto http://paste.ubuntu.com/23365364/
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#724 [12:34] <Sourfish717> Hello
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#726 [12:42] <tyteen4a03> vvvalerio: your computer is too old for Minecraft
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#729 [12:44] <vvvalerio> ok grazie ciao
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#741 [13:05] <ombra01> Sorry I have a mac computer and i don't know install pixelmon on minecraft, can you help me?
#742 [13:07] <tyteen4a03> ??> ombra01 mods
#743 [13:07] <Absol> ombra01: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#744 [13:07] <Absol> ombra01: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#746 [13:08] <ombra01> thanks a lot
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#749 [13:22] <Ryan_> hello today i had to do a rest on my computer and re download minecraft. I made my account many years back so i dont have a transaction ID at hand or anything. I tried resetting my password but im not getting the email come through
#750 [13:22] <Ryan_> reset*
#751 [13:22] <Ryan_> reset*
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#756 [13:28] <Tofeb> My singleplayer world disappeared
#757 [13:32] * ItzSorex_ [ItzSorex_@notlogged] has joined #minecrafthelp
#758 [13:33] <ItzSorex_> HELLP
#759 [13:33] <ItzSorex_> o
#760 [13:33] <ItzSorex_> i need some help
#761 [13:34] <ItzSorex_> Euhh its been a while since i play minecraft i remember my password but i forgot my old email and i remember my old username so can you help me with that
#762 [13:35] <ItzSorex_> ik that in my new username there is turtle in is sooo
#763 [13:36] <ItzSorex_> in it so can you help me??
#764 [13:39] <Tofeb> try minecraft forum i found there answer to my problem
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#766 [13:39] <Tofeb> sorry for bad english
#767 [13:39] <ItzSorex_> ?
#768 [13:39] <ItzSorex_> you're not even a staff
#769 [13:39] <ItzSorex_> ?
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#772 [13:42] <ItzSorex_> hllo?
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#784 [14:30] <iLegitYT> I cannot logon to my Minecraft account from Minecraft.net nor the launcher... I did not change any info/passwords..
#785 [14:31] <iLegitYT> Launcher says "Sorry, but we couldn't connect to our servers" yet I have WiFi
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#788 [14:33] <Kareb> We bought the wrong version. Need a refund
#789 [14:34] <stupid3700> ??> Kareb mojang/email
#790 [14:34] <Absol> Kareb: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#791 [14:34] <Absol> Kareb: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#794 [14:43] <nashkyle13> help me !
#795 [14:44] <nashkyle13> how to fix a minecraft crash report ?
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#799 [14:48] <xMintyCloudx> Does anyone know how to install the aether for a Mac... I looked everywhere..
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#802 [14:49] <Anna> ??> xMintyCloudx mods
#803 [14:49] <Absol> xMintyCloudx: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#804 [14:49] <Absol> xMintyCloudx: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#805 [14:50] <xMintyCloudx> Im saying does this place help for mods problems or what?
#806 [14:53] <nashkyle13> help me please
#807 [14:53] <nashkyle13> how to fix a minecraft crash report ?
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#811 [14:54] <nashkyle13> anyone can help me ?
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#814 [14:57] <philabk> i cant log into my account
#815 [14:57] <B0b1> Trying to install launcher and keep getting a message that there is runtime problem probably due to corrupt or missing file. Run Repair and nothing gets fixed. Anyone know what I need to do?
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#823 [15:01] <MariachiKid> Hello, I can't login to my mojang account. I changed my password multiple times already and it still says "Error! Unknown e-mail address or password." even though I know for a fact that the info is correct.
#824 [15:01] <Rotaty20> Hi, my minecraft worlds are not updating powered Redstone. Why could that be? I am using snapshots of 1.11.
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#828 [15:03] <Build_UHC> Anyone know why I can't log into Mojang.com or the Minecraft launcher on one network but I can on another?
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#833 [15:09] <Rikairchy> something broken on that network, Build_UHC
#834 [15:09] <Rikairchy> could be DNS issue, firewall filtering, etc.
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#838 [15:15] <blazzin> im on windows ten and mincraft crashes when trying to luanch saying my driver isnt axcelorated
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#841 [15:16] <jannick> hi ich habe ein problem
#842 [15:16] <jannick> brauche mal hilfe
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#844 [15:17] <jannick> an den mojang support
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#854 [15:35] <manoli2009> my Graphics drivers are outdated
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#856 [15:42] <Alfykun> Help please, i think i got my account hacked. When i logged in my name and skin were different and i cant enter my account on minecraft.net or the mojang page
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#861 [15:47] <DerpsCat> Hey, I seen people getting Command Block on console versions, but I want a command block on my Wii
#862 [15:48] <DerpsCat> help please?
#863 [15:51] <mattym> DerpsCat, Console editions dont have them
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#872 [16:00] <taylor> I keep trying to login with my email address and password and I keep getting an unknown email address or password.
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#879 [16:09] <taylor> I keep trying to login with my email address and password and I keep getting an unknown email address or password. I have tried registering with different email addresses but am still getting the same error. anyone else have this issue?
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#882 [16:16] <adamsogm> anyone tried hosting a server over hamachi on linux?
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#884 [16:20] <Bacca> my game when its starts it has a wired crash log and i have reinstaled it 3 times and it still crashes the same way
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#894 [16:43] <helpme> i need help with my minecarft account
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#896 [16:47] <Friadon> Hello, my minecraft account has been Hacked, is there any ways to get it back? I got email from Mojang that says my login email has been changed to sameoder@mail.ru
#897 [16:47] <mattym> ??> Friadon mojang/email
#898 [16:47] <Absol> Friadon: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#899 [16:47] <Absol> Friadon: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#900 [16:47] <mattym> Friadon, Fill out the form Absol linked
#901 [16:48] <Friadon> ok, thank you
#902 [16:48] * IG_Dark_Matter [IG_Dark_Matter@notlogged] has joined #minecrafthelp
#903 [16:50] <IG_Dark_Matter> My minecraft Crashes everytime i open it and it said update my graphics card so i did but that didnt work
#904 [16:51] <mattym> IG_Dark_Matter, Do you have the link to your dxdiag report? If so please post the link in this chat.
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#909 [17:02] <jinzilla> hello! Does anyone have a link to documentation for the newly release Minecraft addons? Specifically the ones that work w/ console & PE versions.
#910 [17:02] <jinzilla> I've been reading all over the website and it's unclear to me what's actually possible
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#914 [17:05] <vlaDDos> Do you speak russian? i need russian speaking help!
#915 [17:10] * steadyremiix [steadyremiix@notlogged] has joined #minecrafthelp
#916 [17:10] <steadyremiix> hello?
#917 [17:10] <steadyremiix> ????????????
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#920 [17:14] <PRONUT> hey does anyone have a basic understanding of the mob behavior in win10 edition?
#921 [17:14] <steadyremiix> anyone on here to help?
#922 [17:14] * TheSacrok15 [TheSacrok15@notlogged] has joined #minecrafthelp
#923 [17:14] <steadyremiix> PRONUT: no ones here
#924 [17:14] <steadyremiix> im waiting for someone
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#929 [17:15] <TheSacrok15> hello I have a problem I always walked minecraft 250 fps and now I walk alone to 17 and not to do and uninstall it and resetie all
#930 [17:17] <TheSacrok15> @absol hello I have a problem I always walked minecraft 250 fps and now I walk alone to 17 and not to do and uninstall it and resetie all
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#932 [17:18] <TheSacrok15> wtf
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#934 [17:21] <HonorIsDead> hi, i was wondering if someone could help me with this, my game keeps crashing as soon as i launch it
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#936 [17:24] <HonorIsDead> hi, i was wondering if someone could help me with this, my game keeps crashing as soon as i launch it
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#940 [17:28] * gabriel [gabriel@notlogged] has joined #minecrafthelp
#941 [17:28] <gabriel> não abre
#942 [17:28] <gabriel> what
#943 [17:28] <gabriel> fsdj,djl
#944 [17:28] <gabriel> sf
#945 [17:28] <gabriel> fsgf
#946 [17:28] <gabriel> dfbfg
#947 [17:28] * Absol kicked gabriel from #minecrafthelp (Reason: abriel :Stop spamming)
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#952 [17:33] <AgustinVG> He perdido mi correo de una cuenta premiun pero tengo el nombre de usuario y contraseña. Alguna solucion?
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#957 [17:43] <QKS> anyone else having troubles migrating mojang accounts?
#958 [17:44] <GreyVulpine> Any reason why you would need to? Accounts are, by default, already mojang accounts for the past 4-5 years.
#959 [17:47] <QKS> Hmm, then perhaps it's an issue with reseting a password
#960 [17:47] <QKS> my account is from April 2012. Until about 6 months ago, it worked fine, but now it doesn't accept my credentials.
#961 [17:48] * zRanker [zRanker@notlogged] has joined #minecrafthelp
#962 [17:48] <QKS> I've requested a password reset, but the email doesn't seem to ever send
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#965 [17:54] <Guest78150> what is the minecraft Id to a punch II enchanted book
#966 [17:54] <pie_flavor> Guest78150: All enchanted books have the same item ID: minecraft:enchanted_book
#967 [17:55] <Guest78150> thanks
#968 [17:55] <pie_flavor> The enchantment is stored in the NBT.
#969 [17:55] <pie_flavor> You can search 'punch' in the creative mode menu to find a relevant enchanted book.
#970 [17:55] <pie_flavor> Unless you're looking for a command, which I could provide.
#971 [17:57] * Jayden [Jayden@notlogged] has joined #minecrafthelp
#972 [17:58] <Jayden> I cant connect to any other server except my own. My internet and game is fine but i cant connect to servers.
#973 [17:59] <pie_flavor> Jayden: Have you set an exception in Windows Firewall?
#974 [17:59] <Jayden> nope
#975 [17:59] <Jayden> i have never touched the firewall
#976 [17:59] <pie_flavor> All right, please follow Absol's instructions.
#977 [17:59] <Jayden> k
#978 [17:59] <pie_flavor> ??> Jayden win/firewall/exception
#979 [17:59] <Absol> Jayden: Open up Minecraft, and click Edit Profile. Check the Executable box, just to be safe. Note the path that appears, you'll need this in a second. Keep this window open. In Control Panel, go to Windows Firewall (under System and Security if you use categories), and click Allow an app through Windows Firewall.
#980 [17:59] <Absol> Jayden: Click the Change Settings button (you may need administrative privileges to do this). You will see, among other things, many entries for Java(TM) Platform SE Binary. Find the one at the aforementioned Executable path (highlight it and click Details to check), and check all three boxes on the line. Lastly, click OK on everything.
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#982 [18:02] <Jayden> i cant open allow an app or feature thru firewall
#983 [18:03] <pie_flavor> Jayden: Are you an administrator on your computer?
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#985 [18:03] <Jayden> it's my computer so i guess i would be
#986 [18:03] <pie_flavor> What happens when you click on it?
#987 [18:03] <Jayden> oh wait i got it!
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#989 [18:05] <Jayden> i cant find aformented exec path
#990 [18:06] <pie_flavor> Jayden: In that case, just check the boxes next to every version of Java(TM) Platform SE Binary.
#991 [18:06] <pie_flavor> And uncheck the 'executable' box in the launcher.
#992 [18:07] <Jayden> is there a way to do it by clicking allow another app?
#993 [18:07] <pie_flavor> No
#994 [18:07] <Jayden> i dont see anything for java.
#995 [18:08] <pie_flavor> Jayden: What do you see?
#996 [18:08] * kinggoesgaming [kinggoesgaming@notlogged] has joined #minecrafthelp
#997 [18:08] <pie_flavor> Is there any of them for Minecraft?
#998 [18:08] <Jayden> not that i see
#999 [18:08] <pie_flavor> You don't see any for Java or Minecraft?
#1000 [18:08] <Jayden> no
#1001 [18:09] <pie_flavor> All right. Re-check the executable box.
#1002 [18:09] <Jayden> what exec box
#1003 [18:09] <pie_flavor> Actually, yes we could do 'allow another app'.
#1004 [18:09] <Jayden> :)
#1005 [18:09] <pie_flavor> in the launcher
#1006 [18:10] <Jayden> should i find the path to the launcher exe
#1007 [18:10] <pie_flavor> No
#1008 [18:10] <Jayden> oh
#1009 [18:10] <pie_flavor> Java is what needs to be allowed through
#1010 [18:10] <Jayden> JVM Args
#1011 [18:10] <pie_flavor> no
#1012 [18:10] <pie_flavor> a box says Executable
#1013 [18:10] <Jayden> yup
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#1015 [18:10] <pie_flavor> make sure it's checked, and the path inside it is where we need to unblock it.
#1016 [18:11] * clarjon1 [clarjon1@notlogged] has joined #minecrafthelp
#1017 [18:11] <Jayden> i found the javaw.exe
#1018 [18:12] <pie_flavor> javaw.exe and java.exe are what need to be unblockd
#1019 [18:12] <Jayden> should i delete them??
#1020 [18:12] <pie_flavor> allow on all networks
#1021 [18:12] <pie_flavor> no, this is a whitelist, not a blacklist.
#1022 [18:12] <Jayden> how do i do allow on all networks
#1023 [18:13] <pie_flavor> after you select it
#1024 [18:14] <pie_flavor> and use it
#1025 [18:14] <Jayden> select it how
#1026 [18:14] <Jayden> click it?
#1027 [18:14] <pie_flavor> Jayden: where are you right now?
#1028 [18:14] <Jayden> at home
#1029 [18:14] <pie_flavor> no i mean
#1030 [18:14] <Jayden> ooooooooooooohhhh
#1031 [18:14] <pie_flavor> in terms of allowing it through the firewall
#1032 [18:15] <Jayden> This PC/NewVolume (E:) (i have 2 disks) \Minecraft\Runtime\jre-x64\1.80_25\bin
#1033 [18:15] <pie_flavor> if you're in the file explorer window after clicking the Browse button, yeah. just double-click the 'java.exe' file.
#1034 [18:16] <pie_flavor> it'll go back to the Add an app window
#1035 [18:16] <Jayden> k
#1036 [18:16] <pie_flavor> click the Browse button again, and this time get javaw.exe as well
#1037 [18:16] <pie_flavor> you want both of those
#1038 [18:16] <pie_flavor> wait, ignore that ^
#1039 [18:16] <pie_flavor> one at a time
#1040 [18:17] <pie_flavor> let's stick with java.exe right now
#1041 [18:17] <pie_flavor> at the bottom of the Add an app window, there's a 'network types' button
#1042 [18:17] <pie_flavor> check both the Private and Public boxes
#1043 [18:17] <pie_flavor> and then click OK
#1044 [18:17] * Porkyle [Porkyle@notlogged] has joined #minecrafthelp
#1045 [18:17] <Jayden> a;right i have the java exe added
#1046 [18:17] <pie_flavor> do the same for javaw.exe
#1047 [18:17] <Jayden> k
#1048 [18:18] <Jayden> got it
#1049 [18:18] <pie_flavor> now, try running minecraft again
#1050 [18:19] <Jayden> nope still doesnt work
#1051 [18:19] <pie_flavor> all right
#1052 [18:19] <pie_flavor> let's try disabling it, and see if that fixes it
#1053 [18:19] <pie_flavor> ??> Jayden win/firewall/disable
#1054 [18:19] <Absol> Jayden: How to turn off your Windows Firewall: http://windows.microsoft.com/en-us/windows-vista/turn-windows-firewall-on-or-off
#1055 [18:22] * Drake_Skalberg [Drake_Skalberg@notlogged] has joined #minecrafthelp
#1056 [18:22] <Drake_Skalberg> hello i was wondering anout my invalid credentials and whenever i try to reset my password i dont get the email
#1057 [18:22] <Jayden> my virus protection is taking over the firewall
#1058 [18:23] <pie_flavor> ah hah
#1059 [18:23] <pie_flavor> ??> Drake_Skalberg login/throttle
#1060 [18:23] <Absol> Drake_Skalberg: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1061 [18:23] <Absol> Drake_Skalberg: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#1062 [18:23] * Drake_Skalberg [Drake_Skalberg@notlogged] has quit. (Client Quit)
#1063 [18:23] <pie_flavor> Jayden: what antivirus do you have?
#1064 [18:23] <Jayden> McAfee
#1065 [18:23] * Drake_Skalberg [Drake_Skalberg@notlogged] has joined #minecrafthelp
#1066 [18:23] <pie_flavor> and therein lies the problem
#1067 [18:23] <pie_flavor> ??> Jayden av/mcafee
#1068 [18:23] <Absol> Jayden: McAfee anti-virus is a terrible virus protection solution, and was even abandoned by its creator John McAfee.
#1069 [18:23] <Absol> Jayden: It is known to cause all sorts of connection problems, and is recommended to be removed and replaced with another solution such as Avast! anti-virus.
#1070 [18:23] <Drake_Skalberg> is this real??
#1071 [18:23] <pie_flavor> ??> Drake_Skalberg login/throttle
#1072 [18:23] <Absol> Drake_Skalberg: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1073 [18:24] <Absol> Drake_Skalberg: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#1074 [18:24] <Jayden> I have Kaspersky but still have to download it on this new computer
#1075 [18:24] <pie_flavor> ??> Jayden av/mcafee/uninstall
#1076 [18:24] <Absol> Jayden: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#1077 [18:24] <pie_flavor> Jayden: It's a really bad idea to have multiple antivirus programs on one computer.
#1078 [18:24] <Jayden> i dont
#1079 [18:24] * Drake_Skalberg [Drake_Skalberg@notlogged] has quit. (Client Quit)
#1080 [18:24] <Jayden> im yet to download kaspersky
#1081 [18:24] <pie_flavor> Use the tool above to remove McAfee from your computer. McAfee does next to nothing, and breaks a lot of things.
#1082 [18:25] <Jayden> brb
#1083 [18:25] <pie_flavor> Kaspersky should be a much better solution.
#1084 [18:26] <Jayden> im back
#1085 [18:26] <pie_flavor> hi
#1086 [18:26] <Jayden> it is almost done removing
#1087 [18:26] <Jayden> removing product MSC
#1088 [18:27] <Jayden> its done!
#1089 [18:27] <pie_flavor> all right. just to be sure that was the problem, try minecraft again
#1090 [18:27] <Jayden> it says i need to restart my computer
#1091 [18:27] <pie_flavor> yeah, do thtat.
#1092 [18:28] <Jayden> will i be able to connect back to u on this chat??
#1093 [18:28] <pie_flavor> then you can install kaspersky, which should be a much better solution
#1094 [18:28] <pie_flavor> i mean
#1095 [18:28] <pie_flavor> it's a public chat
#1096 [18:28] <pie_flavor> i just happen to be here
#1097 [18:28] <Jayden> oh ok
#1098 [18:28] <Jayden> ok well cya
#1099 [18:28] <pie_flavor> bai
#1100 [18:28] <Jayden> 3
#1101 [18:28] <Jayden> 2
#1102 [18:28] <Jayden> 1
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#1104 [18:30] <Jayden_> can i talk to pie_flavor
#1105 [18:30] <pie_flavor> lol
#1106 [18:30] <pie_flavor> still a public chat here
#1107 [18:30] <Jayden_> pX
#1108 [18:30] <pie_flavor> nobody's controlling my access or anything
#1109 [18:30] <Jayden_> didnt kno
#1110 [18:30] <Jayden_> oh thats cool
#1111 [18:31] * Bloop [Bloop@notlogged] has quit. (Ping timeout: 195 seconds)
#1112 [18:32] <Jayden_> firewall is off
#1113 [18:32] * Jayden [Jayden@notlogged] has quit. (Ping timeout: 195 seconds)
#1114 [18:32] <pie_flavor> try minecraft now
#1115 [18:33] <Jayden_> nope the message says: java.net.ConnectException: Connection timed out: no further info:
#1116 [18:33] <pie_flavor> hmm
#1117 [18:33] <Jayden_> 1sec
#1118 [18:34] <Jayden_> kk
#1119 [18:34] <pie_flavor> Jayden_: can you go to speedtest.net and take the test
#1120 [18:35] <pie_flavor> once you've done that, put in chat the up and down speeds
#1121 [18:36] <Jayden_> Download is 117.70 and upload is 11.92
#1122 [18:36] <pie_flavor> whoa that's large
#1123 [18:36] <Jayden_> :)
#1124 [18:36] <pie_flavor> and you say you can't connect at all?
#1125 [18:36] <Jayden_> #GAMER2016
#1126 [18:36] <pie_flavor> with no firewall?
#1127 [18:36] <Jayden_> Nope
#1128 [18:36] <Jayden_> Yup
#1129 [18:36] <pie_flavor> and no antivirus?
#1130 [18:36] <Jayden_> yup
#1131 [18:36] * pie_flavor doesn't get it
#1131 [18:36] <pie_flavor> let's try something else
#1132 [18:36] <Jayden_> k
#1133 [18:37] <pie_flavor> ??> Jayden_ tools/hjt
#1134 [18:37] <Absol> Jayden_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1135 [18:37] <Absol> Jayden_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1136 [18:37] * J-Rex [J-Rex@notlogged] has joined #minecrafthelp
#1137 [18:38] <Jayden_> http://paste.ubuntu.com/23367104/
#1138 [18:39] <J-Rex> umm my problem is that i cant see the button that should say mods when i load the game what should i do?
#1139 [18:39] <pie_flavor> ??> J-Rex mods
#1140 [18:39] <Absol> J-Rex: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1141 [18:39] <Absol> J-Rex: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1142 [18:40] <pie_flavor> hang on
#1143 [18:40] <pie_flavor> wait, no you said you're at homee
#1144 [18:40] <pie_flavor> not filtered internet then
#1145 [18:40] <Jayden_> wut
#1146 [18:40] <pie_flavor> and there's nothing here that would be messing with it
#1147 [18:40] <Jayden_> no
#1148 [18:41] <J-Rex> ok by then thanks anyway. :-\
#1149 [18:42] * J-Rex [J-Rex@notlogged] has quit. (Client Quit)
#1150 [18:42] <pie_flavor> Jayden_: and just to be sure, can you try connecting to mctest.ae97.net
#1151 [18:43] <Jayden_> site cant be reached
#1152 [18:43] <pie_flavor> in minecraft
#1153 [18:43] <Jayden_> oh
#1154 [18:43] <Jayden_> (P.S) I run mcforge but thats not the prob
#1155 [18:44] <pie_flavor> even so
#1156 [18:44] <Jayden_> i cant connect to the server
#1157 [18:44] <pie_flavor> we don't support anything third-party
#1158 [18:44] <Jayden_> same message as any other server
#1159 [18:44] <pie_flavor> try it again with 100% vanilla minecraft
#1160 [18:45] <Jayden_> nope
#1161 [18:45] <Jayden_> same thing
#1162 [18:45] <pie_flavor> i'm sorry, i'm stumped
#1163 [18:45] <Jayden_> ;0
#1164 [18:45] <pie_flavor> if another helper gets on, they might be able to help you
#1165 [18:46] <Jayden_> it's ok dude
#1166 [18:46] <pie_flavor> make sure to tell them you've already disabled your firewall, uninstalled antivirus, have high network speeds, and give them the hjt link
#1167 [18:46] <Jayden_> k should i give em the pastebin aswell
#1168 [18:47] <pie_flavor> <pie_flavor> and give them the hjt link
#1169 [18:47] <pie_flavor> yes
#1170 [18:47] <Jayden_> k
#1171 [18:47] <Jayden_> and 1 more Q
#1172 [18:47] <pie_flavor> yeah?
#1173 [18:47] <Jayden_> do u have skype??
#1174 [18:47] <pie_flavor> yes, why?
#1175 [18:47] <Jayden_> whats ur username
#1176 [18:48] <pie_flavor> why do you want my skyep
#1177 [18:48] <Jayden_> so we can skypeeeeeeeeeeeeeeeeeeee
#1178 [18:48] <pie_flavor> no thx
#1179 [18:48] <Jayden_> p.s im not a phsyco
#1180 [18:48] <Jayden_> lol
#1181 [18:49] <Jayden_> well thnx anyway
#1182 [18:49] <Jayden_> baiii
#1183 [18:49] <pie_flavor> bye
#1184 [18:54] * tholfikarr [tholfikarr@notlogged] has joined #minecrafthelp
#1185 [18:54] * MikeyMike129 [MikeyMike129@notlogged] has joined #minecrafthelp
#1186 [18:54] <tholfikarr> when I'm going to repair my pickaxe it says "Too expensive" what does that mean with that
#1187 [18:54] <tholfikarr> when I'm going to repair my pickaxe it says "Too expensive" what does that mean with that and my level is 70
#1188 [18:54] <pie_flavor> items have a finite number of times they can be repaired
#1189 [18:55] <pie_flavor> because the XP cost increases each time
#1190 [18:55] <pie_flavor> and anvils have a limit
#1191 [18:55] <pie_flavor> and anvils have a limit
#1192 [18:55] * MikeyMike129 [MikeyMike129@notlogged] has left #minecrafthelp
#1193 [18:55] * MikeyMike129 [MikeyMike129@notlogged] has joined #minecrafthelp
#1194 [18:55] <pie_flavor> when it says too expensive, it means the cost is too high for the anvil to handle
#1195 [18:55] <pie_flavor> and you can't repair the item any mroe
#1196 [18:57] <tholfikarr> How do you keep the tools that will break down
#1197 [18:57] <pie_flavor> i'm not sure what you mean
#1198 [18:57] <MikeyMike129> Hello. I recently downloaded Windows 10, and now I can't play Minecraft! I followed the link it gave me, which told me to upgrade my chipset, and I attempted to, but my computer told me that I could not, simply saying, "Unknown Error". Please help!
#1199 [18:57] <pie_flavor> ??> MikeyMike129 win/dxdiag
#1200 [18:57] <Absol> MikeyMike129: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1201 [18:57] <tholfikarr> How do you keep the tools that will break down
#1202 [18:58] <pie_flavor> Uunless you already have the link, in which case give it to me
#1203 [18:58] <pie_flavor> tholfikarr: I said 'I don't know what you mean'.
#1204 [18:58] <MikeyMike129> hwre would the link be?
#1205 [18:58] <pie_flavor> Repeating the exact same thing won't help me
#1206 [18:58] <pie_flavor> MikeyMike129: If you don't have it, follow Absol's link to the instructions.
#1207 [18:58] <MikeyMike129> ok
#1208 [18:58] <tholfikarr> How do you keep the tools that will break down that anvil says too expensive
#1209 [18:58] <tholfikarr> How do you keep the tools that will break down that anvil says too expensive
#1210 [18:59] <pie_flavor> ??> tholfikarr scold/repeat
#1211 [18:59] <Absol> tholfikarr: There is absolutely no need to repeat messages in IRC. We can hear you just fine, and your text does not disappear automagically.
#1212 [18:59] <Absol> tholfikarr: Failure to follow this rule is very irritating, clouds the chat, and can get you kicked for spamming.
#1213 [18:59] <pie_flavor> tholfikarr: You can't keep the same tool forever. Eventually it'll just break.
#1214 [19:00] <pie_flavor> If you find an Enchanted Book of Mending, this can keep it repaired forever.
#1215 [19:00] <tholfikarr> ok but u did not answer me How do you keep the tools that will break down that anvil says too expensive
#1216 [19:00] <pie_flavor> tholfikarr: I answered with 'I don't know what you mean'.
#1217 [19:00] <pie_flavor> You have not yet rephrased that in any other way. Continuing to repeat it won't make me suddenly understand it.
#1218 [19:01] <MikeyMike129> so do I send the dxdiag report here?
#1219 [19:01] * tholfikarr [tholfikarr@notlogged] has quit. (Quit: Web client closed)
#1220 [19:01] <MikeyMike129> or do i send it to Ubuntu Paste?
#1221 [19:02] <pie_flavor> MikeyMike129: You put it in Ubuntu Paste, and then put the link to the paste here.
#1222 [19:02] <MikeyMike129> OH! Okay
#1223 [19:02] * hgfh [hgfh@notlogged] has joined #minecrafthelp
#1224 [19:02] * tehola [tehola@notlogged] has joined #minecrafthelp
#1225 [19:02] <pie_flavor> This is because the log file is something like two thousand lines. It's much too big to fit here.
#1226 [19:02] * hgfh [hgfh@notlogged] has quit. (Client Quit)
#1227 [19:03] <MikeyMike129> http://paste.ubuntu.com/23367165/ thats the link
#1228 [19:03] <pie_flavor> MikeyMike129: Unfortunately, your graphics card, the Intel Q45, isn't supported past Windows 7. You'll need to install Windows 7 or use a different computer.
#1229 [19:03] <MikeyMike129> is that all? I cannot do anything else?
#1230 [19:03] <pie_flavor> Unfortunately, s.
#1231 [19:03] <pie_flavor> so*
#1232 [19:03] <tehola> When I am told when repairs too expensive Is it meant the end of the tool? There is no way to survive?
#1233 [19:04] <pie_flavor> tehola: hello again tholfikarr
#1234 [19:04] <MikeyMike129> Well, how do I get a new graphics card?
#1235 [19:04] <pie_flavor> MikeyMike129: With a computer old enough to have a Q45, it'd be much better in the long run to just get another computer.
#1236 [19:04] <pie_flavor> But of course it is still possible
#1237 [19:04] <pie_flavor> Is it a laptop or a desktop?
#1238 [19:04] <MikeyMike129> oh. okay, thanks, pieflavor
#1239 [19:04] * MikeyMike129 [MikeyMike129@notlogged] has quit. (Quit: Web client closed)
#1240 [19:05] <tehola> When I am told when repairs too expensive Is it meant the end of the tool? There is no way to survive? ؟؟؟ answre
#1241 [19:05] <pie_flavor> tehola: I already explained this to you.
#1242 [19:05] * MikeyMike129 [MikeyMike129@notlogged] has joined #minecrafthelp
#1243 [19:05] <tehola> when ?
#1244 [19:05] * igorf [igorf@notlogged] has joined #minecrafthelp
#1245 [19:05] <pie_flavor> tehola: Changing your name from tholfikarr to tehola doesn't change the answer.
#1246 [19:05] <pie_flavor> There is no way to repair a tool once it says 'Too Expensive!' in an anvil.
#1247 [19:06] <igorf> Hi gys
#1248 [19:06] <pie_flavor> Only an enchanted book of mending can repair it.
#1249 [19:06] <tehola> ok thnxx
#1250 [19:07] <igorf> I did the restoration on my pc, and returned to the old windows. And now the system does not recognize that I had the game.
#1251 [19:07] <pie_flavor> igorf: I'm not sure what you mean there.
#1252 [19:07] <tehola> thnxx .. with love
#1253 [19:07] * MikeyMike129_ [MikeyMike129_@notlogged] has joined #minecrafthelp
#1254 [19:07] <pie_flavor> How does the system not recognize that you have the game?
#1255 [19:07] <tehola> me ?
#1256 [19:08] <pie_flavor> No, igorf.
#1257 [19:08] <MikeyMike129_> Pieflavor, you said it would be better in the long run to get a new computer, but is there a way to get a better graphics card?
#1258 [19:08] <tehola> ok bye
#1259 [19:08] <pie_flavor> MikeyMike129_: I answered that, you didn't stick around to hear it.
#1260 [19:08] <igorf> I do not speak english very well.
#1261 [19:08] <MikeyMike129_> sorry
#1262 [19:08] <pie_flavor> Is it a laptop or a desktop?
#1263 [19:08] <pie_flavor> igorf: What do you see, specifically?
#1264 [19:08] <MikeyMike129_> desktop
#1265 [19:08] * MikeyMike129 [MikeyMike129@notlogged] has quit. (Ping timeout: 195 seconds)
#1266 [19:08] <igorf> laptop
#1267 [19:09] <pie_flavor> ??> igorf irc/multitasking
#1268 [19:09] <Absol> igorf: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#1269 [19:09] <igorf> I had the windows 10
#1270 [19:09] <pie_flavor> igorf: What happens when you try to run Minecraft?
#1271 [19:09] <pie_flavor> MikeyMike129_: You can take your computer into a PC repair shop, and tell them you want to upgrade the graphics card.
#1272 [19:10] <MikeyMike129_> okay
#1273 [19:10] <pie_flavor> It's possible that your motherboard won't support it
#1274 [19:10] <MikeyMike129_> is that all?
#1275 [19:10] <MikeyMike129_> ok
#1276 [19:10] <igorf> i I did a factory restore on laptop
#1277 [19:10] <pie_flavor> or that you will also need a new power supply box
#1278 [19:10] <MikeyMike129_> so it might just be cheaper to get a new computer
#1279 [19:10] <pie_flavor> Not cheaper per se, but better value.
#1280 [19:10] <pie_flavor> igorf: What happens when you try to run Minecraft?
#1281 [19:10] <MikeyMike129_> okay
#1282 [19:11] <MikeyMike129_> thanks
#1283 [19:11] <MikeyMike129_> is that all?
#1284 [19:11] <pie_flavor> MikeyMike129_: Yeah. The PC repair store should be able to do it all for you.
#1285 [19:11] <igorf> the following message appears
#1286 [19:11] <MikeyMike129_> ok thanks again pieface
#1287 [19:12] <pie_flavor> you're welcome
#1288 [19:12] <pie_flavor> igorf: what message
#1289 [19:12] <igorf> unable to download minecraft. Please try again later.
#1290 [19:12] <igorf> this is message
#1291 [19:14] <igorf> it is not to run
#1292 [19:14] * Squarecastle [Squarecastle@notlogged] has joined #minecrafthelp
#1293 [19:14] * tehola [tehola@notlogged] has joined #minecrafthelp
#1294 [19:15] <tehola> where i can find the enchanted book of mending ?
#1295 [19:15] * MikeyMike129_ [MikeyMike129_@notlogged] has quit. (Ping timeout: 195 seconds)
#1296 [19:15] <pie_flavor> tehola: It's a rare book that you can find in dungeons or abandoned mineshafts.
#1297 [19:15] <Squarecastle> Hey, I can't run Minecraft anymore. I keep getting a "Pixel Format Not Accelerated" error
#1298 [19:15] <pie_flavor> ??> Squarecastle win/dxdiag
#1299 [19:15] <Absol> Squarecastle: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1300 [19:15] <pie_flavor> tehola: You can't get one by enchanting, you can only find it.
#1301 [19:16] <tehola> ok thnxx very very much
#1302 [19:16] <mattym> ??> igorf tools/hjt
#1303 [19:16] <Absol> igorf: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1304 [19:16] <Absol> igorf: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1305 [19:17] * Alihsoccer [Alihsoccer@notlogged] has joined #minecrafthelp
#1306 [19:17] <igorf> But mine is windows
#1307 [19:17] <igorf> not ubuntu
#1308 [19:18] <pie_flavor> igorf: Yes. Ubuntu Paste is just a paste service.
#1309 [19:18] <Squarecastle> Right. Working on it
#1310 [19:18] <igorf> ok
#1311 [19:18] <pie_flavor> It does not require you to be running Ubuntu.
#1312 [19:18] <Alihsoccer> hi
#1313 [19:18] <pie_flavor> hi
#1314 [19:18] <Alihsoccer> can someone help me
#1315 [19:18] <Squarecastle> Instruction unclear. Downloading Linux
#1316 [19:18] <Squarecastle> I kid
#1317 [19:19] <Alihsoccer> I am trying to set up my twitch how to i stream?
#1318 [19:19] <Alihsoccer> with minecrfat broadcasting
#1319 [19:19] <Chromaryu> (Through I am using Linux personallu)
#1320 [19:19] <Alihsoccer> ?
#1321 [19:19] <pie_flavor> Alihsoccer: What happens when you press F6 in-game?
#1322 [19:19] <igorf> wait....
#1323 [19:19] <mattym> Alihsoccer, I dont think the Twitch ingame system works anymore
#1324 [19:19] <pie_flavor> mattym: really?
#1325 [19:19] <Chromaryu> ^
#1326 [19:19] <Alihsoccer> oh
#1327 [19:19] <Chromaryu> Through I don't recommend to.
#1328 [19:19] <Alihsoccer> :(
#1329 [19:20] * tehola [tehola@notlogged] has quit. (Ping timeout: 195 seconds)
#1330 [19:20] <Alihsoccer> how to i stream then?
#1331 [19:20] <pie_flavor> Alihsoccer: OBS is what many people use.
#1332 [19:20] <Alihsoccer> k thx
#1333 [19:20] <pie_flavor> https://obsproject.com/
#1334 [19:22] <Squarecastle> Ok, got it: http://paste.ubuntu.com/23367221/
#1335 [19:22] <pie_flavor> Squarecastle: You seem to have mixed up the messages.
#1336 [19:22] <pie_flavor> The HJT request was for igorf.
#1337 [19:22] <pie_flavor> You were meant to get a DxDiag.
#1338 [19:23] <pie_flavor> http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1339 [19:23] <Squarecastle> Whoops, sorry
#1340 [19:23] <pie_flavor> The name in front of a message, especially from Absol, indicates who the message is for.
#1341 [19:23] <Squarecastle> Pardon.
#1342 [19:23] <Chromaryu> ??> Squarecastle irc/multitasking
#1343 [19:23] <Absol> Squarecastle: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#1344 [19:24] <Chromaryu> ^ pie_flavor means, Expecially Absol.
#1345 [19:24] <Chromaryu> s/x/s
#1346 [19:24] <pie_flavor> Chromaryu: that's literally what i just said
#1347 [19:24] <Chromaryu> yeah.
#1348 [19:25] * Elain [Elain@notlogged] has joined #minecrafthelp
#1349 [19:25] <Elain> How do you change your email and security questions for a minecraft account?
#1350 [19:27] <mattym> Elain, Do you currently have access to the account?
#1351 [19:28] <Elain> No, I also forgot my password...
#1352 [19:28] <mattym> ??> Elain mojang/email
#1353 [19:28] <Absol> Elain: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1354 [19:28] <Absol> Elain: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1355 [19:28] <mattym> Elain, Fill out the form Absol linked
#1356 [19:28] <Squarecastle> Ok, I ran a dxdiag: http://paste.ubuntu.com/23367239/
#1357 [19:28] <Chromaryu> Squarecastle:
#1358 [19:28] <Chromaryu> Just curious, did you made your PC yourself?
#1359 [19:28] <Squarecastle> Yeah
#1360 [19:28] <Chromaryu> ok
#1361 [19:29] <Squarecastle> How can you tell?
#1362 [19:29] <Chromaryu> Through OEM and SysModel are "To be filled by O.E.M"
#1363 [19:29] <Squarecastle> Thank you.
#1364 [19:29] <mattym> Squarecastle, Download and Install the file from this page http://www.geforce.com/drivers/results/109253
#1365 [19:29] <Chromaryu> yeah.
#1366 [19:29] <mattym> Squarecastle, When you run it, choose Custom Install and make it do a clean install
#1367 [19:30] <Chromaryu> also change DPI setting for your self
#1368 [19:31] <Squarecastle> What about the DPI setting?
#1369 [19:31] <igorf> Guys, I do not understand this hijackthis tool
#1370 [19:31] <Chromaryu> Change to 100%
#1371 [19:31] <Squarecastle> Kind on an idiot, here.
#1372 [19:31] <Chromaryu> igorf: why*
#1373 [19:32] <pie_flavor> igorf: The instructions are clear.
#1374 [19:32] <Squarecastle> Me, I mean. No offense intended to anyone
#1375 [19:32] <igorf> how to solve the minecraft error q after you formatted the pc
#1376 [19:32] <igorf> this is problem
#1377 [19:33] <pie_flavor> igorf: You were given clear instructions. Follow them.
#1378 [19:33] <pie_flavor> ??> igorf tools/hjt
#1379 [19:33] <Absol> igorf: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1380 [19:33] <Absol> igorf: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1381 [19:33] <Chromaryu> Squarecastle: Thinks in Control Panel, I think there is DPI setting
#1382 [19:33] <Chromaryu> (I only have Win7 knowledge)~
#1383 [19:33] <Squarecastle> Thank you. I'll look
#1384 [19:34] <mattym> Squarecastle, For now, take care of the driver clean install, that should fix the current issue MC is having
#1385 [19:34] <Squarecastle> Thanks very much. I really appreciate the help here.
#1386 [19:34] <igorf> ok
#1387 [19:36] <igorf> Absol, after paste a log. What should I do after?
#1388 [19:36] <pie_flavor> igorf: Put the link in chat.
#1389 [19:36] <igorf> ok
#1390 [19:38] <igorf> http://paste.ubuntu.com/23367267/
#1391 [19:38] <igorf> Is correct?
#1392 [19:39] <Chromaryu> ??> igorf av/adwcleaner
#1393 [19:39] <Absol> igorf: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#1394 [19:39] <Absol> igorf: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#1395 [19:40] <igorf> ok
#1396 [19:42] <Elain> My brothers old email address has been disconnected so how do I change it
#1397 [19:42] <mattym> Elain, Fill out the from you were linked
#1398 [19:42] <Elain> There isn't a form
#1399 [19:43] <mattym> igorf, On the computer where you get that error message, is your date/time set correctly?
#1400 [19:43] <Elain> Nevermin
#1401 [19:43] <Elain> nevermind*
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#1407 [19:46] <Elain> I don't know the Transaction ID
#1408 [19:46] <pie_flavor> ??> Elain account/trans-id
#1409 [19:46] <Elain> For when he bought it.
#1410 [19:46] <Absol> Elain: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1411 [19:47] <Elain> The link doesn't help.
#1412 [19:47] <pie_flavor> Elain: It explains how to find your transaction ID.
#1413 [19:48] <mattym> Elain, If you baught it with any other method than is mentioned on the Transaction-ID page, then it would have only been in the confirmation email you got
#1414 [19:48] <mattym> Elain, If you no longer have that email, you are out of luck
#1415 [19:49] <Elain> Okay, thank you!
#1416 [19:51] * igorf [igorf@notlogged] has joined #minecrafthelp
#1417 [19:51] <igorf> I returned
#1418 [19:51] <pie_flavor> ok
#1419 [19:52] * Malibu [Malibu@notlogged] has joined #minecrafthelp
#1420 [19:52] <Squarecastle> I installed the driver, clean intall. No love.
#1421 [19:52] <mattym> Squarecastle, Did the installer give any errors?
#1422 [19:52] <Squarecastle> No
#1423 [19:53] <mattym> Squarecastle, Did you restart your PC when it was done?
#1424 [19:53] <Squarecastle> Nope. I'll do that
#1425 [19:55] <Malibu> Hi - I cannot launch Minecraft. Launcher Log states 'Error: Game ended with bad state (exit code 77)
#1426 [19:55] <mattym> ??> Malibu launcher/crash-log
#1427 [19:55] <Absol> Malibu: We need to see your crash log, which appears after a crash.
#1428 [19:55] <Absol> Malibu: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1430 [19:58] * Eesahc [Eesahc@notlogged] has joined #minecrafthelp
#1431 [19:58] <igorf> now?
#1432 [19:59] <Malibu> Here you go... http://paste.ubuntu.com/23367321/
#1433 [20:00] * Squarecastle [Squarecastle@notlogged] has joined #minecrafthelp
#1434 [20:00] <Squarecastle> Ok, restarted, still getting the Pixel Format error
#1435 [20:00] <mattym> igorf, After you ran the ADWCleaner, did you try MC again
#1436 [20:01] <mattym> Squarecastle, Hmm, thats odd, one moment
#1437 [20:01] <pie_flavor> Malibu: When the game crashes, does it close immediately, or does it say that Java(TM) Platform SE Binary has stopped working?
#1438 [20:02] * Batata [Batata@notlogged] has joined #minecrafthelp
#1439 [20:02] <Malibu> Closes immediately.
#1440 [20:02] * Batata [Batata@notlogged] has quit. (Client Quit)
#1441 [20:02] <pie_flavor> And is that text what appears on the screen right after?
#1442 [20:03] <mattym> Squarecastle, Having built it yourself, did you also pick all your own parts, or go by a premade list?
#1443 [20:03] <pie_flavor> Because that's the launcher log, not the crash log.
#1444 [20:04] <igorf> It continues with the same error. MC does not run
#1445 [20:04] <mattym> igorf, Did you also check what I said, to make sure your computers date/time setting is accurate
#1446 [20:04] <Squarecastle> Some of both, really. I checked for compatability on the big stuff like memory and cpu
#1447 [20:05] <mattym> Squarecastle, And you have two monitors on one graphics card right?
#1448 [20:05] <Squarecastle> Thing is, Minecraft worked fine for me until recently
#1449 [20:05] <Squarecastle> Yes
#1450 [20:05] <igorf> Sorry, Mattym, i do not undertand.
#1451 [20:05] <mattym> igorf, Check to make sure that the date and time your computer has set, are correct.
#1452 [20:06] <mattym> Squarecastle, Did you change anything? Add programs, new hardware?
#1453 [20:06] <igorf> Yes correct, Mattym.
#1454 [20:07] <Squarecastle> No. MC worked after Win 10 install, then one day"Pixel Format" error town
#1455 [20:07] <mattym> igorf, ANd you get the same exact error as before?
#1456 [20:07] <mattym> Squarecastle, Yeah, normally that means you need to update the graphics drivers, but yours were already up to date enough
#1457 [20:07] <mattym> Squarecastle, and we have just for good measure clean installed them
#1458 [20:08] <igorf> Yes, Mattym.
#1459 [20:08] <Squarecastle> Right.
#1460 [20:08] <mattym> ??> Squarecastle win/reinst
#1461 [20:08] <Absol> Squarecastle: You may need to reinstall the locally installed files that Minecraft puts into place.
#1462 [20:08] <Absol> Squarecastle: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1463 [20:08] <mattym> Squarecastle, Try the instructions Absol wrote
#1464 [20:08] <Squarecastle> Alright.
#1465 [20:08] <igorf> Matty, must download the MC again?
#1466 [20:09] <mattym> igorf, Try it, see if you get the same or a different error
#1467 [20:10] <igorf> the same an error
#1468 [20:10] * London [London@notlogged] has joined #minecrafthelp
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#1470 [20:11] <mattym> igorf, And you restarted when ADWCleaner told you too right?
#1471 [20:11] <igorf> Native Launcher Version: 34 Operating System: Windows 8.1 Application Hash: 175f2b59d63d17f580f664c195ca8bb82666d0eb Java Version: x64: 1 Starting download of: https://launchermeta.mojang.com/mc/launcher.json Encountered internet exception 12029: Uma conexão com o servidor não pôde ser estabelecida Starting download of: https://launchermeta.mojang.com/mc/launcher.json Encountered internet exception 12029: Uma conexão com o servidor não pôde se
#1472 [20:11] <London> I want my friend to join a creative world that I am building in. How do we connect. We both have the same version
#1473 [20:11] <igorf> Yes, Mattym.
#1474 [20:11] <Notbob> Trying to migrant my account to mojang and forgot the original email i signed up with
#1475 [20:12] * London [London@notlogged] has quit. (Client Quit)
#1476 [20:12] <igorf> The connection to the server can not be made
#1477 [20:12] <Notbob> dose anyone know where the help support desk is that with that?
#1478 [20:13] * Eesahc [Eesahc@notlogged] has quit. (Quit: Web client closed)
#1479 [20:13] <Malibu> Here is the game output log http://paste.ubuntu.com/23367371/
#1480 [20:13] <pie_flavor> Notbob: Do you have the transaction ID?
#1481 [20:13] <pie_flavor> Malibu: And that's what appears after a crash?
#1482 [20:13] <Malibu> yes
#1483 [20:14] <pie_flavor> Notbob: Don't post it here if you do, just a yes/no
#1484 [20:14] <mattym> ??> igorf paste
#1485 [20:14] <Notbob> No this account was maid 6 years ago
#1486 [20:14] <Absol> igorf: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1487 [20:14] <mattym> igorf, Get me the full nativlog via the site Absol linked
#1488 [20:14] <pie_flavor> Notbob: Look in your old email addresses; whichever one has the original account confirmation from Mojang will be the correct one.
#1489 [20:14] <igorf> ok
#1490 [20:14] <Notbob> I already ahve doen that but the email must have gotten deleted
#1491 [20:15] <Notbob> do you know if mojang has a live support desk?
#1492 [20:15] <pie_flavor> Malibu: Just on a hunch, try turning VBOs off in video settings.
#1493 [20:15] <pie_flavor> Notbob: They have a little ticket system
#1494 [20:15] <igorf> I do not have the link program
#1495 [20:15] <pie_flavor> which you won't get very far in without your transaction ID, unfortunately
#1496 [20:15] <Notbob> those alwyas workt he best -_-
#1497 [20:16] <pie_flavor> Notbob: we're the live support.
#1498 [20:16] * pie_flavor waves
#1498 [20:16] <mattym> igorf, Copy the full nativelog put in on paste.ubuntu.com and get us the link like you did before.
#1499 [20:16] * yacson_eduardo [yacson_eduardo@notlogged] has joined #minecrafthelp
#1500 [20:16] <igorf> so, i lost log.
#1501 [20:17] <Notbob> you're required to enter account name and email to take out a ticket >_>
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#1503 [20:17] <pie_flavor> Notbob: Yeah. I haven't migrated an account in a while, do you need the original email to migrate it?
#1504 [20:17] <igorf> I need to re-do the procedure.
#1505 [20:17] <mattym> igorf, Run the program again see if it show up
#1506 [20:17] <Notbob> yes
#1507 [20:17] <pie_flavor> Well, you may as well shoot them a message. And good luck to you.
#1508 [20:17] <igorf> what is the program? Mattym.
#1509 [20:17] <pie_flavor> ??> Notbob mojang/email
#1510 [20:17] <Absol> Notbob: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1511 [20:17] <Absol> Notbob: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#1513 [20:18] <Squarecastle> IT WORKS! Thanks to you all for your help!
#1514 [20:18] <mattym> igorf, Minecraft
#1515 [20:18] <pie_flavor> Squarecastle: you're welcome
#1516 [20:18] <ll> How do I create .mcpack files?
#1517 [20:18] <ll> And how do I make .mcworld files on mobile?
#1518 [20:19] <Notbob> on a different note do you know how to check the age of an account with its username
#1519 [20:19] <pie_flavor> ll: Make a .zip file, and rename it from filename.zip to filename.mcpack
#1520 [20:19] <igorf> http://paste.ubuntu.com/23367382/
#1521 [20:19] <pie_flavor> Notbob: nope
#1522 [20:19] <igorf> I understand now.
#1523 [20:19] * IIIMelonsIII [IIIMelonsIII@notlogged] has joined #minecrafthelp
#1524 [20:19] * Kevotas [Kevotas@notlogged] has joined #minecrafthelp
#1525 [20:20] <igorf> sorry, I can not speak English, so I'm having trouble.
#1526 [20:20] <IIIMelonsIII> Do you guys know what I can do to retrieve my Mojang account if somebody switched my email?
#1527 [20:20] <pie_flavor> ll: which OS do you have?
#1528 [20:20] <pie_flavor> Android or Apple?
#1529 [20:20] <pie_flavor> IIIMelonsIII: Search your email for the original account confirmation. It contains your transaction ID.
#1530 [20:20] <Malibu> No luck with VBOs turned off
#1531 [20:21] <igorf> I am using the google translator.
#1532 [20:21] <pie_flavor> Then, shoot Mojang an email here:
#1533 [20:21] * ll [ll@notlogged] has quit. (Client Quit)
#1534 [20:21] <pie_flavor> ??> IIIMelonsIII mojang/email
#1535 [20:21] <Absol> IIIMelonsIII: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1536 [20:21] <Absol> IIIMelonsIII: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1537 [20:21] <IIIMelonsIII> I registered with an email account that has since been deleted
#1538 [20:21] <pie_flavor> IIIMelonsIII: well that's a problem
#1539 [20:21] <pie_flavor> do you have your transaction ID anywhere else?
#1540 [20:21] <IIIMelonsIII> I have an email that says that my email has been switched
#1541 [20:22] <mattym> igorf, Try temporarily dissabling the Windows Firewall, then try installing the game again
#1542 [20:22] <pie_flavor> ??> IIIMelonsIII account/trans-id
#1543 [20:22] <Absol> IIIMelonsIII: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1544 [20:22] * kinggoesgaming [kinggoesgaming@notlogged] has quit. (Quit: Connection closed for inactivity)
#1545 [20:22] <IIIMelonsIII> I've tried everything there
#1546 [20:22] * Notbob [Notbob@notlogged] has quit. (Quit: Web client closed)
#1547 [20:22] <IIIMelonsIII> Old credit card, 5-6 years ago
#1548 [20:22] <igorf> ok
#1549 [20:22] <pie_flavor> IIIMelonsIII: Well, do you have any other information that might prove you the original owner?
#1550 [20:22] <pie_flavor> Password history, for example?
#1551 [20:22] <IIIMelonsIII> Yes, I do have password history
#1552 [20:23] <mattym> IIIMelonsIII, If it was a credit card purchase, you would need the code from the confirmation email
#1553 [20:23] <pie_flavor> Follow Absol's link above and send Mojang a message.
#1554 [20:23] <pie_flavor> Include the password history; it might prove that you're the owner.
#1555 [20:23] <pie_flavor> https://help.mojang.com/customer/portal/emails/new
#1556 [20:23] <IIIMelonsIII> Will they look into my email if it doesn't contain the transaction number?
#1557 [20:23] * tankmufin [tankmufin@notlogged] has joined #minecrafthelp
#1558 [20:23] <pie_flavor> they don't have access to your email
#1559 [20:23] <IIIMelonsIII> I mean the help request
#1560 [20:24] <IIIMelonsIII> Sorry
#1561 [20:24] <tankmufin> hey i am trying to login to my minecraft account and i dont think i have ever had an email attatched to it
#1562 [20:24] <pie_flavor> IIIMelonsIII: They read all help requests.
#1563 [20:24] <IIIMelonsIII> Ok, thanks for the help
#1564 [20:24] <IIIMelonsIII> I'll see what I can do
#1565 [20:24] <tankmufin> how am i supposed to get a password reset or even a email on it
#1566 [20:24] <tankmufin> i just have a username
#1567 [20:24] <pie_flavor> tankmufin: You signed up with an email, whether you remember it or not.
#1568 [20:24] * IIIMelonsIII [IIIMelonsIII@notlogged] has quit. (Quit: Web client closed)
#1569 [20:24] <pie_flavor> Who bought the account
#1570 [20:24] <tankmufin> all the emails i have tried dont work
#1571 [20:25] <igorf> T_T
#1572 [20:25] <tankmufin> they dont send me a password reset
#1573 [20:25] <Malibu> Nothing on this I guess? ERROR]: Game ended with bad state (exit code 77)
#1574 [20:25] <tankmufin> i sent it to 2 emails that might work and neither helped
#1575 [20:25] <igorf> I do not know what to do.
#1576 [20:25] <igorf> Not solving
#1577 [20:25] <pie_flavor> igorf: did you do what mattym told you?
#1578 [20:26] <igorf> I just did a restore to the system because of a virus.
#1579 [20:26] <igorf> Yes, Pie_Flavor.
#1580 [20:26] <pie_flavor> ??> tankmufin login/throttle
#1581 [20:26] <Absol> tankmufin: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1582 [20:26] <Absol> tankmufin: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#1583 [20:26] <pie_flavor> igorf: you disabled windows firewall?
#1584 [20:26] <tankmufin> my brother with a credit card
#1585 [20:26] <igorf> Yes, Pie_Flavor
#1586 [20:26] <tankmufin> it was a really long time ago
#1587 [20:27] <pie_flavor> tankmufin: wait three hours, then try the password resets again
#1588 [20:27] <tankmufin> i tried reseting my password a few days ago and it still doesnt send an email to any emails i put in it
#1589 [20:27] <tankmufin> ok
#1590 [20:27] <pie_flavor> oh
#1591 [20:27] <pie_flavor> well in that case
#1592 [20:27] <igorf> I will cry
#1593 [20:28] <pie_flavor> tankmufin: the email that created it will have an email in it from mojang
#1594 [20:28] <pie_flavor> the original account confirmation
#1595 [20:28] <pie_flavor> see if you can find that
#1596 [20:28] <tankmufin> i got the game the first months it came out
#1597 [20:28] <igorf> I lost windows 10 and MC.
#1598 [20:28] <tankmufin> so like 1million years ago
#1599 [20:29] <pie_flavor> tankmufin: try everything
#1600 [20:29] <Malibu> If no suggestions...I will continue my investigation into ERROR]: Game ended with bad state (exit code 77)
#1601 [20:29] <pie_flavor> most emails have a 'search' function
#1602 [20:29] <pie_flavor> unless
#1603 [20:29] <pie_flavor> tankmufin: what is your email provider
#1604 [20:30] <tankmufin> hotmail
#1605 [20:30] <igorf> Pie_Flavor and Mattym, I will give up today, tomorrow try to resolve again. Thank you for your dedication and help.
#1606 [20:30] <pie_flavor> ??> tankmufin account/email-missing
#1607 [20:30] <Absol> tankmufin: If you are not getting emails from Mojang, please read this article for common reasons for that: http://help.mojang.com/customer/portal/articles/542001-cannot-get-mojang-system-emails
#1608 [20:30] <Absol> tankmufin: Some ISP email providers like AOL, Comcast, Gmx and General-purpose email providers like Hotmail have known issues with dropping Mojang emails. If you use one of those, use another provider like Gmail.
#1609 [20:30] <pie_flavor> problem area
#1610 [20:30] <pie_flavor> i'm sorry
#1611 [20:30] <igorf> A kiss in your heart. Mother 's Igorf
#1612 [20:31] <pie_flavor> what
#1613 [20:31] <mattym> Google translate
#1614 [20:31] <pie_flavor> ah
#1615 [20:31] <igorf> yes...
#1616 [20:31] <igorf> I am the mother of Igor
#1617 [20:32] * igorf [igorf@notlogged] has quit. (Quit: Web client closed)
#1618 [20:32] * Chromaryu gonna have bad day
#1618 [20:32] * pie_flavor is going to improve Chromaryu's grammar
#1618 [20:32] <Chromaryu> thanks
#1619 [20:33] <Malibu> :-{ ERROR]: Game ended with bad state (exit code 77)
#1620 [20:33] <tankmufin> i red through all of the email mess up and nothing is happening
#1621 [20:33] * Guest78150 [Guest78150@notlogged] has quit. (Quit: http://www.kiwiirc.com/ - A hand crafted IRC client)
#1622 [20:33] <tankmufin> i sent a new verification to an acount and nothing is coming up
#1623 [20:33] <tankmufin> there are no emails from mojang in my inbox
#1624 [20:33] <mattym> tankmufin, Hotmail is known to have issues getting Mojang emails
#1625 [20:34] <mattym> tankmufin, You will need to get a new email. And use that
#1626 [20:34] <tankmufin> i have it all forwarding trough to a gmail acount
#1627 [20:34] <tankmufin> ya i want to switch but i need the old email to do that
#1628 [20:34] <mattym> tankmufin, Yeah if the hotmail cant get it in the first place, it wont forward it either
#1629 [20:34] <mattym> ??> tankmufin mojang/email
#1630 [20:34] <Absol> tankmufin: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1631 [20:34] <Absol> tankmufin: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1632 [20:34] <mattym> tankmufin, You will need to fill out the form Absol linked
#1633 [20:35] <mattym> tankmufin, Make sure you use the new gmail for the "Contact Email" part
#1634 [20:35] <mattym> tankmufin, And in the message say you need the account email changed to the gmail
#1635 [20:38] <tankmufin> k i moved it to another account and now im waiting for a email
#1636 [20:38] <tankmufin> verification email
#1637 [20:39] * Malibu [Malibu@notlogged] has quit. (Ping timeout: 195 seconds)
#1638 [20:41] <tankmufin> ok I GOT AN EMAIL WOOOO
#1639 [20:43] <tankmufin> you guys saved my ass thanks
#1640 [20:43] <tankmufin> everything is changed
#1641 [20:43] <pie_flavor> you're welcome
#1642 [20:43] <tankmufin> you guys are the bees knees
#1643 [20:43] * pie_flavor changes everything again
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#1644 [20:46] * tankmufin_ [tankmufin_@notlogged] has joined #minecrafthelp
#1645 [20:47] <tankmufin_> yo its me again
#1646 [20:47] <tankmufin_> new problem
#1647 [20:47] <pie_flavor> 'ello
#1648 [20:47] <tankmufin_> it created a new account so my minecraft isnt connected to it
#1649 [20:47] <tankmufin_> its telling me to buy the game again
#1650 [20:47] <tankmufin_> but i own the game
#1651 [20:47] <pie_flavor> tankmufin_: how exactly did you 'move it to another account'?
#1652 [20:47] <mattym> tankmufin_, You need to fill out the form you were linked
#1653 [20:48] <tankmufin_> i switched the account to send emails to in settings of the mojang
#1654 [20:48] <pie_flavor> how did you change your mojang settings if you couldn't log in
#1655 [20:49] <tankmufin_> it allowed me to change it somehow and it worked
#1656 [20:49] <pie_flavor> tankmufin_: you can't change settings if you're not logged in
#1657 [20:49] <tankmufin_> and now it wants my email for minecraft and my username and password
#1658 [20:50] <tankmufin_> which i put all that in and it locked me out
#1659 [20:50] <pie_flavor> this is why we said to ask mojang to do for you
#1660 [20:50] <pie_flavor> because it's not possible to do it yourself
#1661 [20:50] <tankmufin_> but i am now logged in to my minecraft acound on minecra.net
#1662 [20:50] <pie_flavor> because you obviously can't change your email without logging in
#1663 [20:50] <tankmufin_> it just says i dont own it so im trying to import it
#1664 [20:50] <tankmufin_> and it locked me out
#1665 [20:50] <pie_flavor> tankmufin_: you're not listening
#1666 [20:50] <pie_flavor> you made a new account
#1667 [20:50] <tankmufin_> shit
#1668 [20:50] <Absol> tankmufin_: Please keep it civil
#1669 [20:50] <pie_flavor> you didn't switch the old one
#1670 [20:51] <pie_flavor> this time follow the directions
#1671 [20:51] <pie_flavor> email mojang, put your contact email as your new email, and say that you need it changed to that email.
#1672 [20:51] <pie_flavor> ??> tankmufin_ mojang/email
#1673 [20:51] * ZyZyth [ZyZyth@notlogged] has joined #minecrafthelp
#1674 [20:51] <Absol> tankmufin_: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1675 [20:51] * ZyZyth [ZyZyth@notlogged] has quit. (Network ban)
#1676 [20:51] <Absol> tankmufin_: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1677 [20:54] <mattym> tankmufin_, Well now that you have made an account with that one, tell them to transfer it to the account with that email
#1678 [20:54] <pie_flavor> ^
#1679 [20:56] <tankmufin_> ya im trying to
#1680 [20:56] <tankmufin_> i sent them a nice email hopefully explaining everything
#1681 [20:56] <tankmufin_> thanks again
#1682 [20:56] <pie_flavor> you're welcome
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#1691 [21:18] <Corbris> how do i set up my account where i dont need parent email.. this is kinda dumb
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#1706 [22:02] <LoganBT2> hello! I'm looking for help on my minecraft realms. Any time me and my friends try to join, it always kicks us out with the "Disconnected" message. I've done everything, turned the realm off then back on, switched the world to a different game slot, and even disabled command blocks. help?
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#1711 [22:14] <Lilly> When I try to log into the minecraft site with my majang account i get this message "An error prevented your request from being processed. Please try again."
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#1714 [22:15] <Lilly> When I try to log into the minecraft site with my majang account i get this message "An error prevented your request from being processed. Please try again."
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#1719 [22:50] <FuriousDestroyir> I just purchased the prepaid PC & Mac MineCraft/Mojang card. I set up the account and uploaded my skin. It said it would take a few seconds to upload. But nothting has happened and it's been 30 minutes. Am I missing something???
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#1721 [22:52] <sdsdsdd> When i join a server it says Java.Lang.NullPointerException
#1722 [22:52] <sdsdsdd> how do i fix that?
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#1729 [23:13] <Monsoe> i dont remember my 3 security questions and do not have access to the email address.
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#1731 [23:13] <SmallMonstaa> hello anyone?
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#1734 [23:14] <SmallMonstaa> I have forgot my Password or my email has been changed how do i get it back?
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#1739 [23:23] <SmallMonstaa> Do not know my password or my email has been changed is there any way to get my account back?
#1740 [23:24] <Andrio> Try to reset your password.
#1741 [23:24] <SmallMonstaa> that is the issue
#1742 [23:24] <SmallMonstaa> i am not getting sent an email on my gmail..
#1743 [23:24] <Andrio> mm
#1744 [23:24] <SmallMonstaa> unless i was hacked but i doubt it since i haven't played in awhile
#1745 [23:24] <Andrio> Did you check your spam folder?
#1746 [23:24] <SmallMonstaa> yep
#1747 [23:24] <SmallMonstaa> it also says i am not sending to them
#1748 [23:25] <Andrio> Sorry?
#1749 [23:25] <SmallMonstaa> my emails are not sending to them
#1750 [23:25] <Andrio> mm
#1751 [23:25] <SmallMonstaa> so are you a player or a mojang employee
#1752 [23:25] <Andrio> I played a while ago.
#1753 [23:25] <SmallMonstaa> oh
#1754 [23:25] <Andrio> We aren't from Mojang.
#1755 [23:26] <SmallMonstaa> ok
#1756 [23:26] <Andrio> ??> SmallMonstaa account/send-email
#1757 [23:26] <Absol> SmallMonstaa: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1758 [23:26] <Absol> SmallMonstaa: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1759 [23:26] <Andrio> You might need to have the email address on your account changed.
#1760 [23:26] <SmallMonstaa> ye but it doesn't send them an email
#1761 [23:26] <SmallMonstaa> it might be changed
#1762 [23:26] <Andrio> How do you know that?
#1763 [23:26] <SmallMonstaa> not under sent mail
#1764 [23:26] <SmallMonstaa> been a day
#1765 [23:27] <Andrio> Did you use the form Absol gave you, or your email client?
#1766 [23:27] <SmallMonstaa> yep
#1767 [23:27] <Andrio> Which one?
#1768 [23:27] <SmallMonstaa> it would help if i knew the help and support email
#1769 [23:28] <Andrio> You need to use that form.
#1770 [23:28] <SmallMonstaa> i did
#1771 [23:28] <Andrio> There's no direct email address.
#1772 [23:28] <Andrio> ok
#1773 [23:28] <Andrio> Then wait for a reply.
#1774 [23:28] <Andrio> It will probably take longer than that.
#1775 [23:28] <SmallMonstaa> it has been a day
#1776 [23:28] <SmallMonstaa> still not under sent mail
#1777 [23:28] <SmallMonstaa> or reply
#1778 [23:29] <Andrio> Well, that form can't get into your email account and send mail from there.
#1779 [23:29] <SmallMonstaa> hmm
#1780 [23:29] <SmallMonstaa> if i knew the help and support email it would be easier
#1781 [23:29] <SmallMonstaa> then i could compose directly from my email
#1782 [23:29] <Andrio> It's also a weekend
#1783 [23:29] <SmallMonstaa> true
#1784 [23:29] <SmallMonstaa> but do i need the transaction ID cuz i got the account years ago
#1785 [23:30] <SmallMonstaa> like5
#1786 [23:30] <Andrio> Yes.
#1787 [23:30] <Andrio> That's your proof of ownership...
#1788 [23:30] <SmallMonstaa> then how dafuq do i get it
#1789 [23:30] <SmallMonstaa> it was 5 years ago
#1790 [23:30] <Andrio> ??> SmallMonstaa account/trans-ID
#1791 [23:30] <Absol> SmallMonstaa: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
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#1793 [23:31] <SmallMonstaa> cant find a way to get it
#1794 [23:32] <Andrio> Did you pay for Minecraft?
#1795 [23:33] <SmallMonstaa> pretty sure
#1796 [23:33] <SmallMonstaa> i payed for an account
#1797 [23:33] <Andrio> How?
#1798 [23:33] <SmallMonstaa> don't rly remember my brother got this account for someone else but me and the other guy used it
#1799 [23:34] <Andrio> oh
#1800 [23:34] <SmallMonstaa> now its just me
#1801 [23:34] <Andrio> Then you can ask him for help finding the transaction ID.
#1802 [23:34] <SmallMonstaa> but i think an aunty bought it for my brother and thign
#1803 [23:34] <SmallMonstaa> so it would be very hard to recover
#1804 [23:34] <SmallMonstaa> if possible at all
#1805 [23:35] <Andrio> mm
#1806 [23:41] <SmallMonstaa> hmm
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