#1 [01:10] * ashly [ashly@notlogged] has joined #minecrafthelp
#2 [01:11] <ashly> h i have tried before but i used my email and forgit is there a way you can let me use my email agian please
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#4 [01:12] <ashly> hello
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#8 [02:30] <MasterChief1852> hi, i have had a problem with minecraft for the past week and have been trying to fix it myself but with not luck, the mojang support site has not addressed this issue
#9 [02:31] <MasterChief1852> for some reason i was only able to play offline for awhile, but i figured it must be a bug so i logged out and was going to log back in, only every time i try to log in it says it was unable to connect to the authorization servers
#10 [02:32] <MasterChief1852> mojang shows that these servers are not having any issues
#11 [02:32] <MasterChief1852> i have looked around and people seem to say that it has something to do with java, but ive tried a lot of their "fixes" and nothing has worked.
#12 [02:32] <MasterChief1852> please help me
#13 [02:49] <MasterChief1852> its says "SunCertPathBuilderException: unable to find valid certification path to requested target" any time i try to log in on the launcher
#14 [02:49] <MasterChief1852> this message appears on the actual launcher screen, not in a new window
#15 [02:50] <MasterChief1852> i could find nothing about this on the mojang support page
#16 [02:51] <MasterChief1852> i have tried changing my password, unistalling and reinstalling java, unistalling minecraft and reinstalling minecraft, i have tried every "fix" i could find but none of it has worked
#17 [02:54] <DeafieGamer> ??> MasterChief1852 win/dxdiag
#18 [02:54] <Absol> MasterChief1852: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#19 [02:54] <DeafieGamer> wild guessing right now, MasterChief1852; please cooperate
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#22 [02:58] <MasterChief1852> currently following the directions on the link
#23 [03:02] <MasterChief1852> the link it gave me is, http://paste.ubuntu.com/23377833/
#24 [03:04] <MasterChief1852> i have been having this problem on both my computers, if that helps narrow down the possibilities; this one is my older one
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#26 [03:05] <MasterChief1852> i recently had them both go through one of the latest windows 10 updates, i noticed the problem with minecraft shortly after
#27 [03:20] <MasterChief1852> the windows update was: Windows 10 Version 1607
#28 [03:21] <MasterChief1852> for x64-based Systems (KB3199209)
#29 [03:22] <Andrio> Have you ever used MCLeaks?
#30 [03:22] <MasterChief1852> no what is that?
#31 [03:22] <Andrio> Illegal.
#32 [03:22] <Andrio> Anyway, best to check the hosts file anyway, I think...
#33 [03:22] <Andrio> ??> MasterChief1852 win/hosts
#34 [03:22] <Absol> MasterChief1852: You may have a problem with your hosts file, which overrides DNS queries. Please follow the following directions:
#35 [03:22] <Absol> MasterChief1852: Press Win+R. In the window that appears, enter "%SystemRoot%\System32\drivers\etc", and press Enter. In the window that appears you will see a file, "hosts". Open that file in Notepad, copy the contents onto http://paste.ubuntu.com, and give us the resulting URL.
#36 [03:24] <MasterChief1852> http://paste.ubuntu.com/23377895/
#37 [03:24] <MasterChief1852> not much there
#38 [03:25] <Andrio> Mm, nothing there...
#39 [03:25] <MasterChief1852> now what?
#40 [03:25] <Andrio> Can you get to https://authserver.mojang.com/ with a Web browser?
#41 [03:26] <MasterChief1852> {"Status":"OK","Runtime-Mode":"productionMode","Application-Author":"Mojang Web Force","Application-Description":"Mojang Authentication Server.","Specification-Version":"2.27.1","Application-Name":"yggdrasil.auth.restlet.server","Implementation-Version":"2.27.1_build500","Application-Owner":"Mojang"}
#42 [03:26] <MasterChief1852> thats what i got when i clicked the link
#43 [03:27] <Andrio> OK... there may be a problem with your Java installation.
#44 [03:27] <Andrio> Are you using the .msi package?
#45 [03:27] <MasterChief1852> .msi package?
#46 [03:27] <MasterChief1852> i might be but dont know for sure
#47 [03:28] <Andrio> https://launcher.mojang.com/download/MinecraftInstaller.msi – this one.
#48 [03:28] <MasterChief1852> oh yes i am
#49 [03:28] <Andrio> It adds Minecraft to the list of installed apps in PC Settings (the other options don't)
#50 [03:28] <Andrio> hm
#51 [03:28] * theraspberry [theraspberry@notlogged] has joined #minecrafthelp
#52 [03:29] <Lutzee> hi theraspberry
#53 [03:29] <theraspberry> hai Lutzee
#54 [03:29] <Anna> hi
#55 [03:29] <Andrio> o/
#56 [03:29] <theraspberry> So I'm running minecraft on newly install debian jessie and the launcher is saying that I have no connection to the internet, but I do.
#57 [03:30] <Andrio> MasterChief1852, I'd try removing it (in PC Settings) and reinstalling it
#58 [03:30] <Lutzee> theraspberry: I take it you can't actually log in then?
#59 [03:31] <MasterChief1852> Andrio, minecraft you mean?
#60 [03:31] <Andrio> Yeah.
#61 [03:31] <theraspberry> Lutzee: yeah I can't, I did download the launcher.pack via wget though, and then it said that I wasn't online. So my connection to the amazon servers are fine.
#62 [03:31] <Lutzee> If thats the case, start the launcher from the command line and copy its output, share using paste.ubuntu.com
#63 [03:31] <theraspberry> the stacktrace in the console pops up as something SSL error, let me check
#64 [03:31] <theraspberry> sure
#65 [03:32] <theraspberry> oh this isnt the machine I'm working on
#66 [03:32] <theraspberry> oh time
#67 [03:32] <theraspberry> As soon as I saw SSL error I checked my time, but it's synced with NTP
#68 [03:33] <Andrio> mm
#69 [03:33] <theraspberry> yeah, kinda interesting, let me get that paste for you
#70 [03:33] <MasterChief1852> alright, its reinstalled
#71 [03:35] <MasterChief1852> same message as before
#72 [03:35] <MasterChief1852> when i try to log in
#73 [03:36] <Andrio> MasterChief1852, what antimalware do you have, if any?
#74 [03:36] <theraspberry> http://paste.ubuntu.com/23377922/
#75 [03:36] <MasterChief1852> avast
#76 [03:37] <MasterChief1852> thats antivirus though
#77 [03:39] <Lutzee> theraspberry: try running this in a console `sudo /var/lib/dpkg/info/ca-certificates-java.postinst configure`
#78 [03:40] <theraspberry> Lutzee: haha, you legend.
#79 [03:40] <theraspberry> maybe a bug with the debian packages?
#80 [03:40] <theraspberry> just to clarify, it works ;)
#81 [03:40] <Lutzee> I guessed so
#82 [03:41] <Lutzee> All I did was google `the trustAnchors parameter must be non-empty`
#83 [03:41] <Lutzee> 1st link on stack overflow had the answer
#84 [03:41] <theraspberry> ah right, well maybe If I looked at the log ;)
#85 [03:42] <theraspberry> I will look into it and see if its a bug, since I'm using the jessie-backports to get the openjdk8
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#88 [03:42] <theraspberry> anyway, thanks again Lutzee .o/
#89 [03:43] <MasterChief1852> hows it coming Andrio?
#90 [03:45] <Andrio> Sorry?
#91 [03:45] <MasterChief1852> i mean as far a finding me a fix?
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#94 [03:57] * DarkChroma is now known as Chromaryu
#95 [03:59] <MasterChief1852> well, thanx for trying to help me, ive gotta hit the sack. ill be back on again tomorrow seeking more help.
#96 [03:59] <MasterChief1852> well, thanx for trying to help me, ive gotta hit the sack. ill be back on again tomorrow seeking more help.
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#99 [04:03] * G0D [G0D@notlogged] has joined #minecrafthelp
#100 [04:03] <G0D> hi can anyone help me?
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#102 [04:04] * MasterChief1852_ [MasterChief1852_@notlogged] has quit. (Ping timeout: 195 seconds)
#103 [04:05] <G0D> pls?
#104 [04:05] * G0D [G0D@notlogged] has quit. (Client Quit)
#105 [04:08] * yNooxTeean [yNooxTeean@notlogged] has joined #minecrafthelp
#106 [04:09] <yNooxTeean> HI
#107 [04:09] <yNooxTeean> Eu Perdi minha conta
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#109 [04:36] * MakerTim [MakerTim@notlogged] has joined #minecrafthelp
#110 [04:36] <MakerTim> Is there a changelog for the Minecraft Java launcher?
#111 [04:48] * BeepB00P [BeepB00P@notlogged] has joined #minecrafthelp
#112 [04:49] <BeepB00P> helli i was just wondering if any of the helpers here knew how to share the launcher info, for example i remember using this website that i could share the link to the person who needed to see it. someone told me how to do it on here but i now forgot. does anyone know?
#113 [04:49] <BeepB00P> hello*
#114 [04:50] <Lutzee> ?? launcher/log/copy
#115 [04:50] <Lutzee> >.>
#116 [04:50] <Lutzee> one second.
#117 [04:50] <Lutzee> ?? launcher/logs/copy
#118 [04:50] <Absol> launcher/logs/copy: To copy all text from the launcher's log tabs, right click on the log and press "Copy All Text". The text will now be copied to the clipboard for further use.
#119 [04:51] <Lutzee> ?? paste
#120 [04:51] <Absol> paste: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#121 [04:51] <BeepB00P> yes thats it ty!
#122 [04:51] * Rogdash [Rogdash@notlogged] has joined #minecrafthelp
#123 [04:52] <Rogdash> Hey i emailed the support requesting my lost password, and i am not recieving the mail. Why is that?
#124 [04:53] <BeepB00P> wait is there a version of ubuntu that can share images?
#125 [04:55] <Lutzee> BeepB00P: imgur.com
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#128 [05:03] <newbie> Hi, I'm about to purchase minecraft for windows 10 ($35.00) for our son's birthday. Can someone please confirm if this is what he refers to as minecraft PC? We already have minecraft pocket edition on ipad and don't want another version of this, he wants the minecraft PC. Can someone please help?
#129 [05:03] <Lutzee> newbie: the windows 10 edition is not the PC edition
#130 [05:04] <Lutzee> newbie: here https://minecraft.net/en/store/minecraft/?ref=m
#131 [05:06] <newbie> Thankyou, I've just opened it to buy, so is that minecraft PC?
#132 [05:06] <Lutzee> Yes
#133 [05:07] <newbie> Excellent, thankyou very much
#134 [05:11] * Rogdash [Rogdash@notlogged] has joined #minecrafthelp
#135 [05:12] <Rogdash> Hey what should i do fi my account has been hacked?
#136 [05:12] <Rogdash> and the mail has been changed?
#137 [05:22] * GeekyGecko [GeekyGecko@notlogged] has joined #minecrafthelp
#138 [05:24] <GeekyGecko> Can't use PC Minecraft as i keep getting an error stating java sb binary problem. I have updated driver and unistalled/reinstalled Minecraft and still get the same error. Any thoughts?
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#141 [05:37] <efe> oynamak istiyorum
#142 [05:37] <efe> neolur giriyim
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#148 [05:52] <Kirredor> My creative world has bugged chuncks ( if you stand in it my minecraft world crasht, and i will fall for ever)
#149 [05:52] <Kirredor> Is there anyway to solve the problem?
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#152 [05:57] <Chromaryu> Kirredor: can you take a screenshot?
#153 [05:57] <Chromaryu> ??> Kirredor imgur
#154 [05:57] <Absol> Kirredor: Imgur is an image hosting website at http://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#155 [05:58] <Kirredor> Oke
#156 [05:59] <Kirredor> where are the screenshot save?
#157 [05:59] <Chromaryu> %appdata%/.minecraft/screenshots
#158 [06:01] <Kirredor> this is the link if my screenshot i think: http://imgur.com/6j4yA1A
#159 [06:02] <Chromaryu> Hmm.
#160 [06:02] <Chromaryu> Your world just corrputed... I assume.
#161 [06:02] <Chromaryu> if there is no problem, delete it
#162 [06:03] <Kirredor> If i stand in it my computer ( almost crasht)
#163 [06:03] <Kirredor> WIll it work if i delete the chunck out the files, and replace it by another flat land chunck?
#164 [06:04] <Chromaryu> Kirredor: Technically you can by using MCEdit.
#165 [06:07] <Kirredor> In older versions my world is good -_-
#166 [06:07] * ThunderFireGamer [ThunderFireGamer@notlogged] has joined #minecrafthelp
#167 [06:08] <ThunderFireGamer> how to get minecraft for free?
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#171 [06:18] <oSwaG> Can anybody help me i got problem with my mc
#172 [06:19] <Chromaryu> oSwaG: Ask here
#173 [06:19] <oSwaG> When i try log in to the launcher i cant it says i got wrong credentials but on site it all works fine i have tried contatcting minecraft supp but that didnt help much
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#175 [06:20] <oSwaG> I have tried waiting 1 or 2 days that didnt work too
#176 [06:20] <Chromaryu> oSwaG: How many time did you tried to login?
#177 [06:21] <oSwaG> im not sure but i think like 10-12 times in like 2 days or so
#178 [06:21] <Chromaryu> hm.
#179 [06:22] <Chromaryu> in past 3 hour, how many>
#180 [06:22] <oSwaG> i know that when u try log in too much u cant log in
#181 [06:22] <oSwaG> but till then i havent try log 2 months so i dont think its that
#182 [06:22] <Chromaryu> prior is 3 hour.
#183 [06:22] <Chromaryu> oSwaG: Hmm... What launcher are you using?
#184 [06:22] <oSwaG> the one i downloaded on minecraft.net
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#189 [06:48] * Rebbufedtexas37 [Rebbufedtexas37@notlogged] has joined #minecrafthelp
#190 [06:49] <Rebbufedtexas37> when i try to open a chest on minecraft xbox it just doesnt let me open it and it crashes my xbox
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#193 [07:03] <Lutzee> Rebbufedtexas37: What happens when you break the chest instead of opening it?
#194 [07:11] <Rebbufedtexas37> dunno ill try
#195 [07:12] <Rebbufedtexas37> but then my inventory will be full
#196 [07:14] <Rebbufedtexas37> i can break the chest but my inventory then fills up
#197 [07:14] <Rebbufedtexas37> and i cant open the chest
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#199 [07:22] <eva125> hacked
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#202 [07:32] <FallStripe> Hello, I'm having problems with launching minecraft. Whenever I try to launch the game, it crashes. http://paste.ubuntu.com/23378632/
#203 [07:38] <Rebbufedtexas37> i cant open a chest in minecraft xbox when i try it crashes my xbox ive tried turning my xbox off an on but it still happens
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#208 [07:47] <Jagur> Hello minecraft help team
#209 [07:47] <Jagur> i have a question about ipv6
#210 [07:47] <Jagur> i googled and it seems like minecraft does not at all support ipv6, is that correct?
#211 [07:48] * trorking [trorking@notlogged] has joined #minecrafthelp
#212 [07:48] <Jagur> i want to set up a minecraft gameserver, but my server is only connected via ipv6
#213 [07:48] <Jagur> because my isp uses DS-lite -.-
#214 [07:49] <trorking> error pixel help
#215 [07:49] <trorking> nobody speaks Spanish?
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#221 [07:56] <Waldo> I have a minecraft premium account from years back, and lost acess to it about two years ago. I have attempted to recover my password to no prevail (as it fails to send the recovery email) - and it has been far to long since I have created the account that I can't imagine what answers I put for the security questions. I eventually gave up on recovering my account after a few days, and baught minecraft for console; to sum th
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#245 [08:53] * dudeguy [dudeguy@notlogged] has joined #minecrafthelp
#246 [08:53] <dudeguy> Hey guys i have a question
#247 [08:53] <dudeguy> i can still log into my account since i remember the username and password, though on the Mojang website no matter what i do i don't seem able to migrate the account to a new mojang account
#248 [08:54] <dudeguy> so the result is i can play minecraft fine, though i can not approach the settings online to for example change my skin
#249 [08:54] <dudeguy> I've already sent an email to support to ask for help but i was wondering if anyone here could shed some light
#250 [08:54] <Andrio> Do you know the email address?
#251 [08:54] <dudeguy> is there a possibility for the playing password to be different from the web login email ?
#252 [08:54] <dudeguy> i think so, but it's a gmail account that i deleted a while back
#253 [08:54] <Andrio> mm
#254 [08:55] <Andrio> What happens when you try to migrate it?
#255 [08:55] <dudeguy> i've tried all the password and email combinations that i rmemebr being possible for migrating the account to my new mojang account
#256 [08:55] <dudeguy> no matter which combination i try, including the password which i can use to play, it tells me the credentials are wrong
#257 [08:55] <dudeguy> reached a point where it tells me "Error! Too many failed attempts. Please try again later."
#258 [08:57] <Andrio> ??> dudeguy account/send-email
#259 [08:57] <Absol> dudeguy: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#260 [08:57] <Absol> dudeguy: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#261 [08:58] <dudeguy> i don't have the transaction info anymore though, but yeah i sent an email
#262 [08:58] * VictorDinh [VictorDinh@notlogged] has joined #minecrafthelp
#263 [08:58] <dudeguy> its been years since i bought the game
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#267 [08:59] <VictorDinh> I can't log in but i can log in minecraft webaiye
#268 [08:59] <dudeguy> hah that's my problem in reverse
#269 [09:00] <Andrio> ;s
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#277 [09:20] <DamianRjc> hello, ik cannot send a message on minecraft. can you help me ?
#278 [09:20] * caleb [caleb@notlogged] has joined #minecrafthelp
#279 [09:20] <Switchflipper> I just changed my minecraft username and forgot a letter! HELP
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#281 [09:21] <GreyVulpine> Switchflipper - You can change again in 30 days.
#282 [09:21] <Switchflipper> Crap
#283 [09:21] <Switchflipper> Thanks anyway i guess...
#284 [09:21] <DamianRjc> hello, ik cannot send a message on minecraft. can you help me ?
#285 [09:22] * Switchflipper [Switchflipper@notlogged] has quit. (Client Quit)
#286 [09:22] <GreyVulpine> ??> DamianRjc mp/chat
#287 [09:22] <Absol> DamianRjc: If you are getting the error "Cannot send chat message" or your client is crashing when you try to talk on a server, your chat settings are set to prevent chat from being shown.
#288 [09:22] <Absol> DamianRjc: To change your chat settings to show chat, go to "Options", then click "Chat Settings", then change "Chat" to be "Shown". For a similar, yet unrelated, issue, see mp/chat/opacity
#289 [09:23] <DamianRjc> thx for helping :)
#290 [09:23] <DamianRjc> thx for helping :)
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#296 [09:27] <xXBananabubyXx_> Hello,
#297 [09:28] <xXBananabubyXx_> My problem is that always when i start minecraft and wozld join on a server my wifi crash snd i must restart my wifi router what can i do?
#298 [09:29] * xXBananabubyXx [xXBananabubyXx@notlogged] has quit. (Ping timeout: 195 seconds)
#299 [09:29] <xXBananabubyXx_> ?
#300 [09:30] * biel [biel@notlogged] has joined #minecrafthelp
#301 [09:31] <xXBananabubyXx_> My problem is that always when i start minecraft and wozld join on a server my wifi crash snd i must restart my wifi router what can i do?
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#307 [09:38] <xXBananabubyXx> My problem is always when i start minecraft and would join a server my wifi crash and i must restart the router what can i do?
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#313 [10:00] <kalle> I need help figuring out my email adress for my minecraft account
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#319 [10:11] <TheSavageGuy> I need help with logging into server in minecraft
#320 [10:11] <TheSavageGuy> it keeps kicking me from servers
#321 [10:12] <lupokiller> i can't open mine craft every time mine craft put me in"GAME OUTPUT (LUPOkiller)
#322 [10:12] <TheSavageGuy> Ffs staff answer please
#323 [10:13] <TheSavageGuy> I NEED HELP!
#324 [10:13] <lupokiller> I NEED HELPi can't open mine craft every time mine craft put me in"GAME OUTPUT (LUPOkiller)
#325 [10:13] <TheSavageGuy> THIS SHIT ISNT HELPFUL
#326 [10:13] <Absol> TheSavageGuy: Please keep it civil
#327 [10:14] <TheSavageGuy> IM OUT
#328 [10:14] <TheSavageGuy> THIS IS SHIT
#329 [10:14] * Absol kicked TheSavageGuy from #minecrafthelp (Reason: heSavageGuy :Keep it civilized, you are just a human being)
#330 [10:14] <lupokiller> ablos can you help me ?
#331 [10:14] <lupokiller> I NEED HELPi can't open mine craft every time mine craft put me in"GAME OUTPUT (LUPOkiller)
#332 [10:16] <lupokiller> "I NEED HELP" I can't open minecraft every time minecraft put me in"GAME OUTPUT (LUPOkiller)"
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#335 [10:21] <thatas> please help problem pixel format not accelerected
#336 [10:22] <GreyVulpine> thatas - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#337 [10:23] <thatas> I have done this process
#338 [10:24] <thatas> I have done this process
#339 [10:24] <GreyVulpine> Please give us the link to your dxdiag
#340 [10:25] <thatas> http://paste.ubuntu.com/23379321/
#341 [10:28] <GreyVulpine> thatas - Download and install: https://downloadcenter.intel.com/download/19493/Intel-Graphics-Media-Accelerator-3150-Driver-for-Windows-7-64-bit?product=48011
#342 [10:28] <thatas> http://paste.ubuntu.com/23379321/
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#345 [10:33] <meldrick25> alright. so i have been trying to migrate my account for at least 2 months now and to no prevail. ive changed my email multiple times and come to find out i dont own minecraft? i payed for it on november 11 2011
#346 [10:33] <GreyVulpine> meldrick25 - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#347 [10:34] <meldrick25> im able to log in and play on servers until a few moments ago. and now it only says demo.
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#350 [10:37] <meldrick25> is this due to an error on my part?
#351 [10:37] * thatas [thatas@notlogged] has quit. (Ping timeout: 195 seconds)
#352 [10:37] <GreyVulpine> More than likely, you're using the wrong email to log in with
#353 [10:38] <meldrick25> i shouldnt be. ive tried both emails i have and they both say it. but i was recently on serves.
#354 [10:38] <meldrick25> tservers*
#355 [10:41] <meldrick25> i quit playing for 4 years.
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#358 [10:45] <kerrijay> i have just bought minecraft for my windows 10 for my daughter but she wants me add the diversity map pack to it but it wont let me find the app data file for minecraft, i have tried everything and havent been able to do it yet, please help a vverystressed mummy
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#360 [10:46] <meldrick25> okay so my card being that far back i cannot access the orginal card that i purchased with being that at the time i was 14-13
#361 [10:47] <kerrijay> i've tried to search for .minecraft in folder search to no avail
#362 [10:48] <GreyVulpine> meldrick25 - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#363 [10:48] <GreyVulpine> kerrijay - Did you purchase minecraft from minecraft.net or the windows 10 store?
#364 [10:49] * marti [marti@notlogged] has quit. (Ping timeout: 195 seconds)
#365 [10:49] <kerrijay> the windows 10 store, i also went to buy it from mojang directly but its exactly the same version
#366 [10:51] <GreyVulpine> It's not exactly the same version.
#367 [10:52] <GreyVulpine> The version of minecraft from minecraft.net is more full featured, it's also been in development for the longest. Along with that, most mods developed are for it.
#368 [10:53] <kerrijay> when i selected the format i wanted to buy, example i clicked on the windows 10,it was exactly the same game and it wouldnt let me purchase it because it was already installed on my laptop
#369 [10:53] <GreyVulpine> The windows 10 version is a console port, basically. It's the version of minecraft that's more akin to the xbox/ps3 versions of minecraft. It's a more recently developed version of minecraft developed for windows 10
#370 [10:54] <GreyVulpine> kerrijay - Here's what I would recommend. Refund the purchase that you've done. Purchase minecraft through minecraft.net only, You can get a code for the windows 10 version for free along with the original one.
#371 [10:54] <kerrijay> oh ok thats great i shall try the one from minecraft.net, thankyou for your help, im a console gamer myself so i am very new to sorting out the pc for my daughter.
#372 [10:55] <GreyVulpine> This way, you can easily mod minecraft to however you wish, while having a chance to try out the windows 10 version for no additional purchase.
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#378 [10:58] <RelaxoPlaysHD_> Probleme mit windows 10, Grafikkarte? welche treiber brauche ich?
#379 [10:58] <SapphirusExido> salve, non riesco ad acquistare minecraft sul sito
#380 [10:59] * RelaxoPlaysHD_ [RelaxoPlaysHD_@notlogged] has quit. (Client Quit)
#381 [10:59] <SapphirusExido> riuscite ad aiutarmi?
#382 [10:59] <SapphirusExido> can you help me?
#383 [11:00] <GreyVulpine> How can we help?
#384 [11:00] * Gameskiller601 [Gameskiller601@notlogged] has joined #minecrafthelp
#385 [11:00] <SapphirusExido> I can not buy minecraft why?
#386 [11:01] <GreyVulpine> What happens when you Try?
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#388 [11:01] <SapphirusExido> talk with me ?
#389 [11:01] <GreyVulpine> That's what we're doing right now. What happens when you try to purchase minecraft? Do you get any error messages?
#390 [11:02] <SapphirusExido> There was an error during the execution of the order, verify the information in your credit card and try again.
#391 [11:02] <GreyVulpine> Are you using a credit card? Pre-paid card? Debit card?
#392 [11:03] <SapphirusExido> pre-pais card
#393 [11:03] <SapphirusExido> pre-paid card
#394 [11:03] * RelaxoPlaysHD [RelaxoPlaysHD@notlogged] has quit. (Quit: Web client closed)
#395 [11:03] <GreyVulpine> SapphirusExido - It's very likely the pre-paid card won't work with the purchasing page that Mojang uses. What kind of pre-paid card is this?
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#397 [11:05] <SapphirusExido> mastercard, but I have already bought minecraft on my accounts now wanted to buy it for a friend of mine but does not work
#398 [11:05] <MasterAnka> I NEED HELP
#399 [11:05] <thgilfodrol> what do you need help with, Anka?
#400 [11:05] <GreyVulpine> SapphirusExido - Are you logged in with the other account, or yourself?
#401 [11:06] <SapphirusExido> other
#402 [11:06] <MasterAnka> i can't log in minecraft
#403 [11:06] <thgilfodrol> what happens when you log in? is there an error?
#404 [11:06] <GreyVulpine> SapphirusExido - Try using paypal to purchase the account with.
#405 [11:06] <GreyVulpine> SapphirusExido - Or if that fails, you may need to use a different card.
#406 [11:07] <MasterAnka> invalidcastexception
#407 [11:07] <GreyVulpine> MasterAnka - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
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#409 [11:08] <SapphirusExido> I do not understand why I bought minecraft five days ago and it worked
#410 [11:09] <GreyVulpine> Unfortunately, we can't answer that here, SapphirusExido.
#411 [11:10] <SapphirusExido> You are not maybe have problems the site?
#412 [11:12] <GreyVulpine> SapphirusExido - Nobody here works for Mojang. We can't answer why the purchasing site isn't accepting your payment.
#413 [11:13] <thgilfodrol> my best guess for that is to just check if your prepaid card has enough funds on it to complete the transaction
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#417 [11:18] <mtothen> how do i play 1.8 pvp on cubecraft ?
#418 [11:19] * Foxymedi [Foxymedi@notlogged] has joined #minecrafthelp
#419 [11:19] <pie_flavor> mtothen: You find another player and fight them.
#420 [11:20] <mtothen> but how would i play a money wars in 1.8 instead of 1.9?
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#423 [11:22] <mtothen> how can i play a 1.8 pvp money wars instead of 1.9???
#424 [11:23] <pie_flavor> mtothen: find a money wars server running 1.8
#425 [11:24] <pie_flavor> or run one yourself
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#427 [11:24] <mtothen> how do you do that?
#428 [11:25] * TheRealLinux [TheRealLinux@notlogged] has joined #minecrafthelp
#429 [11:25] <TheRealLinux> My minecraft crashes on a regular basis on a fairly good computer.
#430 [11:27] <pie_flavor> mtothen: you'd need a custom plugin
#431 [11:27] <pie_flavor> type /join #sponge and ask for a money wars plugin
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#446 [11:46] <Jey0> Hello can anyone help me
#447 [11:46] <Jey0> because i can not login me with my Minecraft account
#448 [11:46] <Jey0> (SunCertPathBuilderExeption: unable to find valid certification path to request target)
#449 [11:46] <Jey0> i write my e-mail and my password
#450 [11:47] <Jey0> correct like ever
#451 [11:52] * MasterChief1852 [MasterChief1852@notlogged] has joined #minecrafthelp
#452 [11:52] <MasterChief1852> so i was here earlier, bout 8 hours ago, anyone still here who was helping me?
#453 [11:53] <MasterChief1852> id rather not have to explain my entire situation again
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#459 [12:03] <MasterChief1852> if none of them are here than i guess i can go back over everything w/ someone new
#460 [12:03] <MasterChief1852> im kinda desperate, got a big mc thing planned on my friends server in a few days
#461 [12:06] <MasterChief1852> Andrio and Absol are the guys who helped me earlier
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#465 [12:07] <Jeyjey> How i can correct the error : (SunCertPathBuilderExeption: unable to find valid certification path to request target)
#466 [12:07] <Jeyjey> ?
#467 [12:07] <MasterChief1852> that is exactly the problem im having
#468 [12:08] <MasterChief1852> guess we're in the same boat
#469 [12:09] <Jeyjey> Have Mojang problems?
#470 [12:10] <MasterChief1852> i can log into mojang just fine
#471 [12:11] <Jeyjey> I can login me in Minecraft.net and Mojang just not in the Launcher
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#473 [12:11] <MasterChief1852> yep, same here
#474 [12:11] <Jeyjey> i have updated Java , reinstall the Launcher
#475 [12:11] <Jeyjey> not Worked
#476 [12:11] <MasterChief1852> same here
#477 [12:11] <Jeyjey> ik
#478 [12:11] <MasterChief1852> hasnt worked for me either
#479 [12:12] <Jeyjey> ik
#480 [12:12] <mini_muckers> Hey pretty much i can keep moving on a server but no one else i can see it, i cant type commands and im pretty sure i just keep sort of lose connection to the server
#481 [12:13] <Jeyjey> mini_muckers your ping?
#482 [12:13] <mini_muckers> usually low
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#486 [12:14] <mini_muckers> Ive seen this issue happen to friends on other games like "Rust" but couldnt fine the issue
#487 [12:14] <mini_muckers> find
#488 [12:14] <Jeyjey> its a random server?
#489 [12:14] <mini_muckers> Yeah just any server
#490 [12:14] <mini_muckers> It happens on them all
#491 [12:15] <Jeyjey> have you restart your Minecraft?
#492 [12:15] <mini_muckers> Of course
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#496 [12:16] <mini_muckers> Any ideas on the issue?
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#498 [12:18] <mini_muckers> Hey pretty much i can keep moving on a server but no one else i can see it, i cant type commands and im pretty sure i just keep sort of lose connection to the server
#499 [12:19] <MasterChief1852> sounds to me like its a wifi issue mini_muckers, though im not a wiz at this stuff
#500 [12:19] <MasterChief1852> so i could be wrong
#501 [12:19] <mini_muckers> It more than likely is
#502 [12:19] <mini_muckers> except it only happens on this game
#503 [12:20] <mini_muckers> I dont have bad connections or anything, i dont lag ping is fine
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#507 [12:21] <juliotticraft> comprei um cartão pré pago instalei e joguei 2 dis, fui trocar meu nome e agora meu minecraft só aparece como Demo
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#510 [12:32] <MasterChief1852> /msg NickServ VERIFY REGISTER MasterChief1852 acbgyglothrh
#511 [12:34] * TrAuDeL2209 [TrAuDeL2209@notlogged] has joined #minecrafthelp
#512 [12:35] <TrAuDeL2209> http://paste.ubuntu.com/23379895/
#513 [12:38] <MasterChief1852> figure anything out Jeyjey?
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#515 [12:40] <GodsSpeed> Can anyone help me?
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#519 [12:43] <rita> hello my daughter cannot open a y chests on minecraft since the update can you help
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#521 [12:44] <TeamSamuel777> #minecrafthelp
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#523 [12:47] <rita> hello assistance. since your last update my daughter cannot open any chests on minecraft her xbox 360 just freezes. on minecraft forum people have reported issues also.
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#534 [12:52] <AnkanSwE> Hi, ive been experiencing a error message in Minecraft win 10 editon. When i try to log in to servers, it says: Unable to connect to world.
#535 [12:53] * jjs999jjs [jjs999jjs@notlogged] has joined #minecrafthelp
#536 [12:53] <MasterChief1852> there appears to not be any assistants on right now
#537 [12:54] <mattym> AnkanSwE, What is the exact message you get?
#538 [12:54] <mattym> MasterChief1852, Do you need help with something?
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#540 [12:55] <MasterChief1852> i try to log in on the mc launcher, get this message: (SunCertPathBuilderExeption: unable to find valid certification path to request target)
#541 [12:55] <AnkanSwE> mattym: It says: Unable to connect to world. In the ''Dirt screen''.
#542 [12:55] <MasterChief1852> they were helping me with this last night
#543 [12:56] <AnkanSwE> Oh ok MasterChief1852
#544 [12:56] <MasterChief1852> so ive already tried unistalling and reinstalling mc
#545 [12:56] <mattym> AnkanSwE, Are you sure your friend or the person with that world you are trying to join has it online?
#546 [12:57] <mattym> MasterChief1852, Yes I will get to the fix in a minute
#547 [12:57] <MasterChief1852> ok, thank you
#548 [12:57] * Conner160 [Conner160@notlogged] has joined #minecrafthelp
#549 [12:57] <mattym> ??> MasterChief1852 info/mcleaks
#550 [12:58] <Absol> MasterChief1852: The usage of MCLeaks tools (which are illegal) have been causing issues for many Minecraft users.
#551 [12:58] <Absol> MasterChief1852: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#552 [12:58] <mattym> MasterChief1852, You will need to the following instructions to complete the previous.
#553 [12:58] <mattym> ??> MasterChief1852 win/hosts/edit
#554 [12:58] <Absol> MasterChief1852: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#555 [12:58] <Absol> MasterChief1852: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#556 [12:59] <Conner160> Is there an issue with the login servers? I have tried resetting passwords and trying multiple accounts and it keeps saying unknown email address or password
#557 [12:59] <mattym> ??> Conner160 login/throttle
#558 [12:59] <Absol> Conner160: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#559 [12:59] <Absol> Conner160: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#560 [12:59] <Conner160> Okay
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#562 [13:00] <MasterChief1852> absol and mattym, the only thing in my host file is this: http://paste.ubuntu.com/23377895/
#563 [13:01] <MasterChief1852> i have never used mcleaks
#564 [13:01] <mattym> MasterChief1852, Fine, than any of the other "Alt" systems. Whatever one you have remove it.
#565 [13:01] <KjerringRoyale> Hi. When I play Minecraft I have problems with slowness/lag problems. The screen is hanging.
#566 [13:01] <KjerringRoyale> What can the reason be?
#567 [13:02] <MasterChief1852> alt systems?
#568 [13:02] <AnkanSwE> mattym: I dont really know, its a public server that i found in the Minecraft PE server category in https://minecraftpocket-servers.com/
#569 [13:02] <mattym> KjerringRoyale, Usually means you are trying to use settings higher than your computer can handle. Or some parts of your computer are out of date
#570 [13:02] <mattym> ??> KjerringRoyale win/dxdiag
#571 [13:02] <Absol> KjerringRoyale: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#572 [13:02] <mattym> KjerringRoyale, Get me the URL the instructions from Absol have you make
#573 [13:03] <mattym> AnkanSwE, Regular PE/Win10 servers are not official and not supported here.
#574 [13:03] * Conner160 [Conner160@notlogged] has quit. (Ping timeout: 195 seconds)
#575 [13:03] <AnkanSwE> Ok, is there any support for those?
#576 [13:03] <MasterChief1852> mattym, i bought minecraft back in 2013, never used anything but the default launcher and the technic launcher to get in
#577 [13:03] <mattym> AnkanSwE, Yeah, try finding a way to contact the specific server.
#578 [13:04] <mattym> MasterChief1852, Well you have an error that suggests otherwise? Did someone else use your computer?
#579 [13:04] * AnkanSwE [AnkanSwE@notlogged] has quit. (Quit: Web client closed)
#580 [13:04] <MasterChief1852> it's a family computer, im the only one in the family who plays mc
#581 [13:06] <mattym> ??> MasterChief1852 tools/hjt
#582 [13:06] <Absol> MasterChief1852: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#583 [13:06] <Absol> MasterChief1852: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#584 [13:06] <MasterChief1852> and it does this on both my computers
#585 [13:06] <KjerringRoyale> Thank you. Here it is: http://paste.ubuntu.com/23380030/
#586 [13:06] <mattym> KjerringRoyale, Ok one moment
#587 [13:07] <mattym> KjerringRoyale, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/26229/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81494
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#589 [13:07] <KjerringRoyale> ok
#590 [13:07] <mattym> KjerringRoyale, If that gives you an error when you try to install it, let me know
#591 [13:08] <DJ_> I cannot log in to my minecraft account. haven't been able to play for a few months, it kicked me out, when I tried to sign in, it wouldnt let me, and said invalid password
#592 [13:09] <DJ_> I've tried resetting my password, contacting Mojang, and nothing has helped
#593 [13:09] <mattym> DJ_, When you sent a support ticket to Mojang, did you include your transaction-ID (do not post it here)
#594 [13:09] <MasterChief1852> http://paste.ubuntu.com/23380041/
#595 [13:10] <mattym> MasterChief1852, Try completely dissabling covenant eyes
#596 [13:12] <KjerringRoyale> I got an error. "THe signature for win64_154028.4501.exe is harmed or invalid" or something similar... it is in norwegian...
#597 [13:12] <mattym> KjerringRoyale, What program gave you the error?
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#599 [13:12] <mattym> KjerringRoyale, The file itself, of the web browser you used to download it?
#600 [13:12] <mattym> or the*
#601 [13:13] <KjerringRoyale> I ran it from the browser. Should I download it first?
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#603 [13:13] <mattym> KjerringRoyale, Yes, and if it says that again, there should be an option somewhere on that warning which you can press and then let it continue
#604 [13:13] <MasterChief1852> i cant, my mom's got that locked on the computer, would have to get permission from her, which aint happening. you think that could be causing it? it would make sense cuz we've always had it and she only just recently added the filter option and thats about when i started having issues
#605 [13:13] <KjerringRoyale> ok
#606 [13:13] <mattym> KjerringRoyale, Im just not sure what that button will say in another language
#607 [13:14] <MasterChief1852> do you think it could just be the filter?
#608 [13:14] <mattym> MasterChief1852, Is that program on all the computers?
#609 [13:14] <MasterChief1852> cuz thats a doable thing to get that removed
#610 [13:14] <MasterChief1852> yes
#611 [13:14] <mattym> MasterChief1852, Then yes.
#612 [13:14] <mattym> MasterChief1852, But with what ive seen from that program, to get it working again you may need to completely remove the whole thing, then reinstall it.
#613 [13:14] <mattym> MasterChief1852, If just turning off that one part doesnt work
#614 [13:16] <MasterChief1852> alright, well it'll take me some time(several hours) to get that turned off so if it works, thanx for your help! if its doesnt, also thanx, but ill be back later :P
#615 [13:19] <KjerringRoyale> same message... Is it the first download I should use? There are two almost identical downloads there.. same name but different sizes. https://downloadcenter.intel.com/download/26229/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81494
#616 [13:19] <mattym> KjerringRoyale, You want the .exe one ideally
#617 [13:19] <mattym> KjerringRoyale, That being the first
#618 [13:20] <KjerringRoyale> yes, that is the one I downloaded...
#619 [13:20] <mattym> KjerringRoyale, And the download had no errors, just when you try to run it you have the error?
#620 [13:20] <KjerringRoyale> no, when the download is finished I get this error
#621 [13:21] <mattym> KjerringRoyale, Did you look for that option. in english i think it would say Ignore, or More Info then click ignore or continue
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#623 [13:22] <KjerringRoyale> Yes. more info or learn more. THe link goes to this page: https://support.microsoft.com/nb-no/help/17436/windows-internet-explorer-download-files-from-web
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#625 [13:23] <mattym> KjerringRoyale, Do you have a browser other than internet explorer you can use to download it, or look on that page it gave, you for the instructions on how to turn the filter off
#626 [13:23] <KjerringRoyale> yes, I can use chrome
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#628 [13:24] <mattym> KjerringRoyale, Try downloading with chrome
#629 [13:24] <KjerringRoyale> ok, i will
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#632 [13:30] <KjerringRoyale> THe driver is not supported for this PC. Please get the right driver from the producer... The installation will be stopped
#633 [13:30] <mattym> KjerringRoyale, You have an HP Laptop right?
#634 [13:30] <KjerringRoyale> yes
#635 [13:30] <mattym> ??> KjerringRoyale oem/hp/product-number
#636 [13:30] <Absol> KjerringRoyale: We need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number.
#637 [13:31] <Absol> KjerringRoyale: If this doesn't work, search for "HP Support Assistant" in Windows. On the HP Support Assistant Home page, click My computer. Find the product number listed in the System information tab
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#639 [13:33] <KjerringRoyale> cannot find HP support on my pc. And fn+esc is not working... strange
#640 [13:34] <mattym> KjerringRoyale, You hit both keys at the same time?
#641 [13:34] <KjerringRoyale> yes
#642 [13:34] <mattym> KjerringRoyale, Can you see if there is a sticker on the bottom of the laptop with the HP product number or serial number
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#644 [13:36] <KjerringRoyale> no, I cannot find any sticker or number...
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#646 [13:39] <mattym> KjerringRoyale, Hmm, you may need to install HP support assistant http://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html#.WA-mr_krKUk
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#648 [13:39] <mattym> KjerringRoyale, Cause your computers Model Name covers far to many products for me to find the right drivers without the correct product number
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#657 [13:46] <KjerringRoyale> I found the receipt. Does this number tell you anything? hp15p184no
#658 [13:47] <mattym> KjerringRoyale, Nah
#659 [13:47] <KjerringRoyale> hp lt i5-4288u
#660 [13:47] <mattym> KjerringRoyale, No
#661 [13:47] <mattym> KjerringRoyale, I needs to be a Product Number or Serial Number
#662 [13:47] <KjerringRoyale> so strange I cannot find it?
#663 [13:48] <KjerringRoyale> so if I should go back and use the support in the store we bought the pc. What should I ask them to help us with? install a driver? what kind of driver
#664 [13:48] <mattym> KjerringRoyale, Did you try the link i gave you for the HP Support Assistant
#665 [13:49] <mattym> KjerringRoyale, If you install that, it should be able to pull up your product number
#666 [13:49] <KjerringRoyale> no
#667 [13:49] <KjerringRoyale> I will try
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#672 [13:55] <KjerringRoyale> Product number: K9U72EA#UUW
#673 [14:00] <mattym> KjerringRoyale, Ok one moment
#674 [14:01] <mattym> KjerringRoyale, Ok try this driver download instead http://ftp.hp.com/pub/softpaq/sp72501-73000/sp72810.exe
#675 [14:01] * lusterdragon85 [lusterdragon85@notlogged] has joined #minecrafthelp
#676 [14:01] <KjerringRoyale> ok
#677 [14:03] <lusterdragon85> Error message on PS4 minecraft, Can't join game. You cannont join this game as the payer you are trying ot join is running a newer version of the game. Already contacted sony, no issues on their end. Deleted software completely, redownloaded, and completely up to date.
#678 [14:03] * Eyebrowl427 [Eyebrowl427@notlogged] has joined #minecrafthelp
#679 [14:03] <mattym> lusterdragon85, Is your friends version out of date?
#680 [14:04] <lusterdragon85> Not that Im aware of.
#681 [14:04] <Eyebrowl427> what do i do if i forgot my password and cant access my gmail
#682 [14:04] <mattym> ??> Eyebrowl427 mojang/email
#683 [14:04] <Absol> Eyebrowl427: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#684 [14:04] <Absol> Eyebrowl427: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#685 [14:04] <mattym> Eyebrowl427, you will need to fill out the form Absol linked
#686 [14:05] <mattym> lusterdragon85, What version does your PS4 say you are on of the game?
#687 [14:06] <lusterdragon85> 1.36
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#689 [14:07] <mattym> lusterdragon85, Can you confirm that your friend or the host of the game is also?
#690 [14:08] <lusterdragon85> Also 1.36
#691 [14:08] <lusterdragon85> Just played yesterday
#692 [14:12] <mattym> lusterdragon85, Yeah, not sure what to do for that.
#693 [14:13] <lusterdragon85> Ok thanks a lot
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#697 [14:28] <Reshilo> I bought two minecraft accounts back before it was sold and I can not log into one. I think I use the same email when I bought the two accounts.
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#699 [14:29] <mattym> ??> Reshilo mojang/email
#700 [14:29] <Absol> Reshilo: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#701 [14:29] <Absol> Reshilo: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#702 [14:29] <mattym> Reshilo, You will need to fill out the form Absol linked.
#703 [14:31] <Reshilo> Which link am I to choose?
#704 [14:32] <mattym> Reshilo, First one
#705 [14:32] <Reshilo> k
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#711 [14:39] <angel85> can't lock in with my mojang account
#712 [14:39] <mattym> angel85, What?
#713 [14:39] <angel85> but I have an account
#714 [14:39] <urielsalis> angel85, you cant login?
#715 [14:39] <angel85> yes
#716 [14:39] <urielsalis> angel85, what does it say when you try?
#717 [14:40] <angel85> your email or password is incorrect
#718 [14:40] <urielsalis> angel85, and you are sure your password is correct? Did you tried resetting it?
#719 [14:41] <angel85> I clicked forgot password and wrote my email adress but I never got a mail from mojang
#720 [14:41] <urielsalis> angel85, then you will have to email them with your transaction id
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#722 [14:41] <urielsalis> mattym, cant write the greater than sign for factoid lol
#723 [14:41] <angel85> what's my transaction id? don't know where i can find it
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#725 [14:42] <mattym> ??> angel85 account/trans-id
#726 [14:42] <Absol> angel85: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#727 [14:42] <mattym> ??> angel85 mojang/email
#728 [14:42] <Absol> angel85: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#729 [14:42] <Absol> angel85: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#730 [14:42] <urielsalis> thanks mattym
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#732 [14:43] <angel85> on my computer there is no problem with my account, but I'm online with my laptop
#733 [14:44] <angel85> in september I got a mail from mojang on my email, so this should be my email from my mojang account
#734 [14:46] <mattym> angel85, Fill out the form Absol linked, you will need the other information to help find the transactio-id to put in that form
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#737 [14:50] <angel85> can't get my id because I got minecraft in 2012, don't know in witch way I got minecraft
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#746 [15:18] <Mintbull> So i just started playing with my best friend.. she pays for the realm for us to play together.. she reset the realm and now i cant inter the realm.. it just says disconnected from server
#747 [15:18] <mattym> Mintbull, Were you re-invited?
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#749 [15:19] <Mintbull> Yes i was! Ive logged out ans back in..
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#751 [15:19] <mattym> Mintbull, Hmm, and that all the error says?>
#752 [15:20] <Mintbull> Yes its very odd. Were both kinda stumped lol
#753 [15:21] <mattym> Mintbull, Try checking in the realms section on the forums, they may be more familiar with the troubleshooting steps.
#754 [15:21] <Mintbull> Ive turned my phone back off and on.. cleared my apps and all
#755 [15:21] <Mintbull> Ok thank you for trying to help! I love minecraft
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#759 [15:28] <Dani0708> Gentlemen, I have a problem! I can't log in to your account on the website, because it has not been confirmed in the post. Earlier, I went through nick, but now need to go only through the mail. What do I do?
#760 [15:28] <mattym> Dani0708, Did you ever migrate your account?
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#765 [15:31] <Nolan> When will the minecraft IOS 0.16.0 come out?
#766 [15:32] <mattym> Nolan, When Apple finalizes it, which there is no set time on.
#767 [15:33] <Dani0708> Did you ever migrate your account? Noup
#768 [15:33] <Nolan> I already spoke with them they said they dont have a clue
#769 [15:33] <mattym> Dani0708, What is your ingame playername?
#770 [15:33] <Dani0708> Dani0708
#771 [15:33] <Nolan> For my ios minecraft?
#772 [15:33] <mattym> Nolan, They wouldnt tell you even if they had an answer. It will be out when its out, no one can give an estimate on when that will be
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#774 [15:34] <mattym> Dani0708, If you are unmigrated, you should still log in with your user and password
#775 [15:34] <Nolan> I have no clue yo what you are saying
#776 [15:34] <mattym> Nolan, Thats cause the messages are not for you
#777 [15:35] <mattym> Nolan, Only messages with your name at the front are meant for you
#778 [15:35] <mattym> Nolan, And as I said, no one knows when the version will get finalized and pushed to the app store, you will have to wait and see
#779 [15:35] <Nolan> Can you please just call me?
#780 [15:36] <mattym> Nolan, No
#781 [15:37] <Nolan> Nvm then this type of people hate this generation i have know idea why the own development dosent get info form apple for there own apps
#782 [15:38] <Nolan> Like come on
#783 [15:38] <mattym> Nolan, Cause Apple has no obligation to reveal their internal process
#784 [15:39] <Nolan> But you are in this project of releasing minecraft
#785 [15:39] <Nolan> Lol
#786 [15:40] <Dani0708> mattym You can step by step to write a user manual? Please
#787 [15:40] <mattym> Nolan, Apple controls what goes into their app store, when Mojang sends the upated version to them, it has to be approved, that process has no set time table.
#788 [15:40] <mattym> Nolan, Ultimately its up to Apple to approve as its going onto their platform.
#789 [15:40] <mattym> Dani0708, If you have not migrated
#790 [15:41] <mattym> Dani0708, You log in with your username and password as always.
#791 [15:41] <Nolan> Is your boss on chat???
#792 [15:41] <mattym> Nolan, No one here has a boss.
#793 [15:41] <Nolan> Well you need one
#794 [15:42] <mattym> Nolan, If you would like to complain about it to someone, get up stare at a wall and start talking, that will be as productive as trying to complain about it anywhere else
#795 [15:42] <Dani0708> On the website it will not let me, asks mail
#796 [15:42] <mattym> Dani0708, What site?
#797 [15:43] <Dani0708> https://minecraft.net/ru/
#798 [15:43] <mattym> Dani0708, Yes, just log in there with your current info
#799 [15:44] <mattym> Dani0708, If you are unmigrated, you need to use your username and password even if it asks for the email
#800 [15:45] <Dani0708> Email must be a valid email ;<
#801 [15:47] <mattym> Dani0708, It should work, you may want to just migrate the account. To do so, go to mojang.com make a Mojang account, when you are logged into that, it will give you the option to migrate your Minecraft account.
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#809 [15:57] <Guilherme> HELP ;-;
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#811 [15:59] <Guilherme> http://prnt.sc/cyx5fz
#812 [15:59] <Guilherme> HELP
#813 [16:00] <Guilherme> help me please
#814 [16:00] <mattym> ??> Guilherme launcher/crash-log
#815 [16:00] * Allana_123 [Allana_123@notlogged] has quit. (Client Quit)
#816 [16:00] <Absol> Guilherme: We need to see your crash log, which appears after a crash.
#817 [16:00] <Absol> Guilherme: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#818 [16:01] <Guilherme> http://paste.ubuntu.com/23380840/
#819 [16:02] <mattym> ??> Guilherme win/dxdiag
#820 [16:02] <Absol> Guilherme: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#821 [16:04] <Guilherme> http://paste.ubuntu.com/23380849/
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#823 [16:08] <Guilherme> finish?
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#825 [16:12] * cowboy [cowboy@notlogged] has joined #minecrafthelp
#826 [16:13] <cowboy> hey its me again with the same problem
#827 [16:13] <cowboy> could i get some help with lack of updated graphic drivers
#828 [16:13] <cowboy> http://paste.ubuntu.com/23380874/
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#830 [16:15] <Xevorik> I have an issue with my account. Can I recieve some assistance please.
#831 [16:15] <mattym> Guilherme, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
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#834 [16:16] <Guilherme> oh...thx mattym
#835 [16:17] * Xevorik [Xevorik@notlogged] has joined #minecrafthelp
#836 [16:17] <cowboy> i need help with lack of updated graphic drivers
#837 [16:17] <cowboy> http://paste.ubuntu.com/23380874/
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#840 [16:21] <mattym> cowboy, one moment
#841 [16:21] <cowboy> okay thanks
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#843 [16:23] <mattym> cowboy, Can you get me a new link, make sure to include the full dxdiag report in it
#844 [16:23] <cowboy> OK
#845 [16:24] <cowboy> http://paste.ubuntu.com/23380912/
#846 [16:24] <cowboy> and sos caps
#847 [16:26] <mattym> cowboy, Download and Install the file from this page http://www.geforce.com/drivers/results/108804
#848 [16:26] <cowboy> okay thanks
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#850 [16:31] <TalulaBear> My game wont load because it says there is no memory and I have done everything your site suggests.
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#855 [16:34] <Xevorik> I am unable to login to my account is the server down?
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#863 [17:02] <clieentaayLOL> mudei meu nick e agora nao consigo acessar minha conta, alguem pode ajudar? tambem nao recebo o email pra trocar senha
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#865 [17:05] <tehola> How do I put an image to my server??????
#866 [17:06] <tehola> help
#867 [17:06] <tehola> How do I put an image to my server?????? help plz
#868 [17:07] * ikliZz109 [ikliZz109@notlogged] has joined #minecrafthelp
#869 [17:07] <tehola> How do I put an image to my server??????
#870 [17:07] <ikliZz109> i cant chang my name??
#871 [17:09] * Anzhi is now known as Anzhelika|Away
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#873 [17:12] * Anzhelika|Away is now known as Anzhi
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#875 [17:13] <artur> oi
#876 [17:13] <artur> 46456
#877 [17:13] <artur> upppppppppo~
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#882 [17:19] <thecoolone> http://paste.ubuntu.com/23381165/
#883 [17:20] * soliva [soliva@notlogged] has joined #minecrafthelp
#884 [17:20] <soliva> How do I put an image to my server??????
#885 [17:21] <soliva> How do I put an image to my server??????
#886 [17:21] <soliva> How do I put an image to my server??????
#887 [17:21] <soliva> How do I put an image to my server??????
#888 [17:21] <soliva> How do I put an image to my server??????
#889 [17:21] * Absol kicked soliva from #minecrafthelp (Reason: oliva :Stop spamming)
#890 [17:21] <thecoolone> anybody there?
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#893 [17:22] <tero> How do I put an image to my server?????? plz help
#894 [17:22] <Unknown_> Hi
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#896 [17:22] <tero> How do I put an image to my server??????How do I put an image to my server??????
#897 [17:23] <Unknown_> I can't login into my account :(
#898 [17:23] <thecoolone> your the person who got kicked out cause of spam
#899 [17:23] <tero> no
#900 [17:23] <Unknown_> Whenever I try to login it says incorrect
#901 [17:23] <thecoolone> yea OKEY
#902 [17:24] <Unknown_> And when I reset my password it automatically fills the boxes itself but it still says incorrect
#903 [17:24] <Unknown_> Well :(
#904 [17:24] <Unknown_> Ŵelp*
#905 [17:24] <tero> hi plz help me How do I put an image to my server??????
#906 [17:24] <thecoolone> theres nobody here to help
#907 [17:24] <Unknown_> Look online
#908 [17:24] <Unknown_> Tero
#909 [17:24] <Unknown_> Search it on YouTube
#910 [17:24] <tero> How do I put an image to my server??##??##?
#911 [17:25] <Unknown_> Search on YouTube tero
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#913 [17:25] <Unknown_> U still here thecoolone?
#914 [17:25] <thecoolone> yea
#915 [17:25] <Unknown_> Please help me :(((
#916 [17:25] <thecoolone> idk...
#917 [17:26] <Unknown_> Ughhh
#918 [17:26] <Unknown_> Bye then
#919 [17:26] <Unknown_> :(
#920 [17:26] <thecoolone> i have a bigger problem http://paste.ubuntu.com/23381165/
#921 [17:27] <thecoolone> also they cant help you with account iss.
#922 [17:27] <Unknown_> I can't look at links
#923 [17:27] <Unknown_> So tell me what's wrong
#924 [17:28] <thecoolone> read top
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#926 [17:29] * Unknosn [Unknosn@notlogged] has joined #minecrafthelp
#927 [17:29] <Unknosn> Back soz
#928 [17:29] <Unknosn> Lol
#929 [17:29] <thecoolone> what
#930 [17:29] * elizbeath [elizbeath@notlogged] has joined #minecrafthelp
#931 [17:30] <Unknosn> My username xD
#932 [17:30] * TheRealLinux [TheRealLinux@notlogged] has joined #minecrafthelp
#933 [17:30] <Unknosn> It messes up
#934 [17:30] <TheRealLinux> Minecraft is crashing on a medium/kind of hign-end PC
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#936 [17:30] <mattym> ??> TheRealLinux launcher/crash-log
#937 [17:30] <Absol> TheRealLinux: We need to see your crash log, which appears after a crash.
#938 [17:30] <Absol> TheRealLinux: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#939 [17:30] * linuxsuxs [linuxsuxs@notlogged] has joined #minecrafthelp
#940 [17:31] <elizbeath> i need help loging in it says fix problem
#941 [17:31] <linuxsuxs> http://paste.ubuntu.com/23381165/
#942 [17:31] <TheRealLinux> I see a logs folder in %appdata% but not a crashlogs folder like I use to see?
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#944 [17:31] <mattym> TheRealLinux, The crash log pops up when it crashes
#945 [17:31] <linuxsuxs> http://paste.ubuntu.com/23381165/
#946 [17:31] <linuxsuxs> http://paste.ubuntu.com/23381165/
#947 [17:31] <linuxsuxs> http://paste.ubuntu.com/23381165/
#948 [17:31] <linuxsuxs> http://paste.ubuntu.com/23381165/
#949 [17:31] * Absol kicked linuxsuxs from #minecrafthelp (Reason: inuxsuxs :Stop spamming)
#950 [17:32] <elizbeath> ok what do i do with the link you sent me
#951 [17:32] <TheRealLinux> I will try and play the game until it crashes. Should not take long.
#952 [17:32] <mattym> elizbeath, What is the problem you are getting?
#953 [17:33] * Rikairchy [Rikairchy@notlogged] has joined #minecrafthelp
#954 [17:33] <elizbeath> its saying i have a problem and not leting me log in and some one sent a link and i hit it and its not doing anything
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#957 [17:34] <mattym> elizbeath, What does it say the proble is?
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#959 [17:35] <elizbeath> i dont know
#960 [17:35] <elizbeath> i just need to know how i can fix it and play the game
#961 [17:36] <mattym> elizbeath, Yes, and as it can be any one of many problems. I need to know where to start, which means i need you to tell me what minecraft is saying the problem is
#962 [17:36] <elizbeath> ok hold on
#963 [17:40] <elizbeath> its not saying any thing now
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#972 [18:00] * XxWolfCatxX [XxWolfCatxX@notlogged] has joined #minecrafthelp
#973 [18:01] <XxWolfCatxX> hey....so i have the right email and changed the password but it still says invalid login... i dont knwo what to do
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#975 [18:02] <mattym> ??> XxWolfCatxX login/throttle
#976 [18:02] <Absol> XxWolfCatxX: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#977 [18:02] <Absol> XxWolfCatxX: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
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#979 [18:03] <XxWolfCatxX> oh okay.. thank you for that
#980 [18:03] * XxWolfCatxX [XxWolfCatxX@notlogged] has quit. (Client Quit)
#981 [18:05] * DeafieGamer[Cave] [DeafieGamer[Cave]@notlogged] has joined #minecrafthelp
#982 [18:05] <DeafieGamer[Cave]> There we go
#983 [18:07] * clieentaayLOL [clieentaayLOL@notlogged] has quit. (Quit: Web client closed)
#984 [18:08] <DeafieGamer[Cave]> http://www.speedtest.net/my-result/5745461613
#985 [18:09] <DeafieGamer[Cave]> oh
#986 [18:09] <DeafieGamer[Cave]> wrong channel
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#989 [18:12] <Malibu> Getting the following - ERROR]: Game ended with bad state (exit code 77) Any ideas? Previously updated my graphics driver and that seemed solve it for a day or two...but now the error is back.
#990 [18:14] * magisterr [magisterr@notlogged] has joined #minecrafthelp
#991 [18:14] <magisterr> hey
#992 [18:14] <magisterr> hey
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#994 [18:19] * XxWolfCatxX [XxWolfCatxX@notlogged] has joined #minecrafthelp
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#996 [18:19] <XxWolfCatxX> i didnt mean to leave the last time
#997 [18:20] <XxWolfCatxX> so... in the launcher it keeps saying invaild login and such and now its doing the same to the website
#998 [18:20] <mattym> ??> XxWolfCatxX login/throttle
#999 [18:20] <Absol> XxWolfCatxX: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1000 [18:20] <Absol> XxWolfCatxX: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
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#1007 [18:27] <MagikThief> So I'm having a problem were Minecraft, whether it be modded or not, randomly crashes and give me the bug report pictured here. http://imgur.com/a/Qqpoa
#1008 [18:27] <MagikThief> Anyone have an idea to how to fix it, because it happends quite often, but with no indicator to why.
#1009 [18:28] * Malibu [Malibu@notlogged] has quit. (Ping timeout: 195 seconds)
#1010 [18:31] <mattym> ??> MagikThief win/reinst
#1011 [18:31] <Absol> MagikThief: You may need to reinstall the locally installed files that Minecraft puts into place.
#1012 [18:31] <Absol> MagikThief: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1013 [18:31] <mattym> MagikThief, Do the instructions from Absol, see if you still get the same error after
#1014 [18:32] * nikolas [nikolas@notlogged] has joined #minecrafthelp
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#1017 [18:36] * annexnofx [annexnofx@notlogged] has joined #minecrafthelp
#1018 [18:37] <annexnofx> I need to update my graphics driver
#1019 [18:37] <mattym> annexnofx, Do you have the link to your dxdiag report? If so please post the link in this chat.
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#1022 [18:41] <annexnofx> BEYONCÉ [Platinum Edition]
#1023 [18:41] <annexnofx> wait my bad
#1024 [18:41] <annexnofx> http://paste.ubuntu.com/23381368/
#1025 [18:41] * ItsColby [ItsColby@notlogged] has joined #minecrafthelp
#1026 [18:42] <ItsColby> So I forgot my email to my minecraft account. Can someone help me?
#1027 [18:42] * ItsColby [ItsColby@notlogged] has quit. (Client Quit)
#1028 [18:43] <annexnofx> soooo is someone gonna help me
#1029 [18:43] <mattym> annexnofx, Patience
#1030 [18:44] <mattym> annexnofx, Download and Install the file from this page http://www.geforce.com/drivers/results/109858
#1031 [18:44] <Clloevver> When trying to log into Minecraft it comes back with "Sorry, but we couldn't connect to our servers. Please make sure Minecraft is not blocked. (SunCertPathBuilder Exception). What web URL needs to be allowed to authenticate?
#1032 [18:44] <mattym> ??> Clloevver tools/hjt
#1033 [18:44] <Absol> Clloevver: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1034 [18:44] <Absol> Clloevver: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1035 [18:45] * Snickersammy [Snickersammy@notlogged] has joined #minecrafthelp
#1036 [18:45] <annexnofx> thanks
#1037 [18:46] <Snickersammy> Ayy I keep random crashing because of like 100 errors need some help
#1038 [18:46] <mattym> ??> Snickersammy launcher/crash-log
#1039 [18:46] <Snickersammy> Anly happens 1st time to open minecraft then it works
#1040 [18:46] <Absol> Snickersammy: We need to see your crash log, which appears after a crash.
#1041 [18:46] <Absol> Snickersammy: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1042 [18:46] <Snickersammy> Hey mattym! long time no see
#1043 [18:47] <mattym> lol, FYI i dont remember people from 15 minutes ago, so if weve spoken before, sorry, dont remember
#1044 [18:47] <Snickersammy> Yea I expected that xd
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#1046 [18:48] * clloevver_ [clloevver_@notlogged] has joined #minecrafthelp
#1047 [18:48] <urielsalis> I somewhat remember the "sammy" part of your username\
#1048 [18:49] <clloevver_> Me again. Can you repost the URL for the HJT? Now I'm on that computer so that I can just link to it.
#1049 [18:49] <Malibu> ERROR]: Game ended with bad state (exit code 77) - help?
#1050 [18:49] <clloevver_> Or if you can just give me the URL that should be allowed to authenticate. We just installed a parental control application that I suspect is blocking it.
#1051 [18:49] <urielsalis> ??> clloevver_ tools/hjt
#1052 [18:49] <Absol> clloevver_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1053 [18:49] <Absol> clloevver_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1054 [18:49] <mattym> ??> Clloevver tools/hjt
#1055 [18:49] <Absol> Clloevver: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1056 [18:49] <Absol> Clloevver: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1057 [18:49] <mattym> oops
#1058 [18:49] * urielsalis throws ninja stars
#1058 [18:50] <mattym> Malibu, I though you got that fixed?
#1059 [18:50] <Malibu> It did for a day...now it is back.
#1060 [18:50] <mattym> ??> Malibu win/dxdiag
#1061 [18:50] <Absol> Malibu: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1062 [18:51] <Snickersammy> mattym, http://paste.ubuntu.com/23381405/
#1063 [18:51] <Malibu> I had upgraded the Nvidia graphics driver and it seemed to solve it. Now it came back :-(
#1064 [18:51] <urielsalis> Snickersammy, looks like lwjgl related
#1065 [18:51] <urielsalis> Snickersammy, can you give us a dxdiag?
#1066 [18:51] <Snickersammy> ?
#1067 [18:51] <mattym> Snickersammy, Are you running the Raprt program?
#1068 [18:52] <mattym> Raptr*
#1069 [18:52] * sneezing_panda [sneezing_panda@notlogged] has joined #minecrafthelp
#1070 [18:52] <urielsalis> or that
#1071 [18:52] <Snickersammy> I personally dont like that program but possibly, it is installed because its my driver card
#1072 [18:52] <urielsalis> 0x00007ffa70bc0000 - 0x00007ffa70bec000 C:\PROGRA~2\RAPTRI~1\Raptr\ltc_help64-116716.dll
#1073 [18:52] <urielsalis> looks like you are
#1074 [18:52] <mattym> Snickersammy, Turn off the Raptr program, then see if the game works
#1075 [18:52] <Snickersammy> k
#1076 [18:52] <Snickersammy> might be back, might not brb
#1077 [18:53] <mattym> Snickersammy, If it works, update Raptr, it was supposed to be changed to make the issue it caused impossible to do anymore
#1078 [18:54] <Malibu> Here is my win/dxdiag info... http://paste.ubuntu.com/23381415/
#1079 [18:55] <mattym> ??> Malibu win/reinst
#1080 [18:55] <Absol> Malibu: You may need to reinstall the locally installed files that Minecraft puts into place.
#1081 [18:55] <Absol> Malibu: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1082 [18:55] <mattym> Malibu, Try the instructions Absol sent, see if it happens
#1083 [18:55] <clloevver_> Here is the link to the HJT log: http://paste.ubuntu.com/23381419/
#1084 [18:55] <Malibu> I tried that earlier. Will try again though. Stay tuned...
#1085 [18:56] <mattym> clloevver_, You will need to either dissable, remove, or remove the filtering from Covenant Eyes
#1086 [18:56] <Snickersammy> mattym, No, also would Discord be a problem? It seems to happen when I have that running
#1087 [18:56] * Clloevver [Clloevver@notlogged] has quit. (Ping timeout: 195 seconds)
#1088 [18:56] <mattym> Snickersammy, Shouldnt be, havent seen it cause that with others
#1089 [18:57] <Snickersammy> hmmmm
#1090 [18:57] * Malibu [Malibu@notlogged] has quit. (Quit: Web client closed)
#1091 [18:57] <clloevver_> There isn't an authentication server that I can just put into my whitelist?
#1092 [18:57] <Snickersammy> Ima just update raptor, can I have a trustable link
#1093 [18:57] <mattym> clloevver_, Havent seen it work when tried
#1094 [18:57] <mattym> Snickersammy, It should have an update option in the program itself
#1095 [18:57] <Snickersammy> ok
#1096 [18:58] <Snickersammy> brb]
#1097 [18:58] <clloevver_> Is it authenticating through http, https, or some other protocol?
#1098 [18:58] <urielsalis> clloevver_, https
#1099 [18:58] <urielsalis> clloevver_, and servers use tcp/udp, but that depends on which servers you use
#1100 [18:59] <clloevver_> OK, great. Is the authentication FQDN supposed to be kept secret or can you give them to me?
#1101 [18:59] <urielsalis> authentication FQDN?
#1102 [18:59] <mattym> clloevver_, You will also need to be able to access the servers it pulls the game files from, which are not static
#1103 [19:00] <clloevver_> Fully Qualified Domain Name.
#1104 [19:00] <mattym> clloevver_, Remove or dissable the program
#1105 [19:00] <clloevver_> I'm trying to keep my kids safe... need the program.
#1106 [19:00] <mattym> clloevver_, It doesnt keep anyone "safe"
#1107 [19:00] <urielsalis> just a tip, kids will always find a workaround for parental control software
#1108 [19:00] <urielsalis> and it just makes it a annoyance
#1109 [19:01] <urielsalis> With physical access, nothing is secure
#1110 [19:01] <clloevver_> I know that, but it helps so that I don't have to watch every single move they make.
#1111 [19:01] <urielsalis> They can create a new windows account, then can run a live cd on it, etc
#1112 [19:01] <clloevver_> Yes, I'm aware, he can also dual boot to Ubunu, etc, etc...
#1113 [19:01] <urielsalis> clloevver_, the best way is you to be near them and teach them what to do and what not to do\
#1114 [19:01] <urielsalis> just blocking it does nothing
#1115 [19:02] * Malibu [Malibu@notlogged] has joined #minecrafthelp
#1116 [19:02] <mattym> clloevver_, YOu can try an fail to work around it like the past few people that have come here with that program and the same issue. I can tell you this.
#1117 [19:02] <clloevver_> I'm not as interested in the blocking capabilities of Covenant Eyes, but the logging of activity. I haven't had time or money to build up the router that I want to track all of it at that level.
#1118 [19:03] <mattym> clloevver_, They all resolved it by removing it
#1119 [19:03] <Malibu> No luck by deleting all the minecraft files except saves...still getting error of Game ended with bad state (error code 77)
#1120 [19:03] <clloevver_> OK
#1121 [19:03] <urielsalis> clloevver_, should be free even to log that at the router level
#1122 [19:03] <mattym> clloevver_, I believe just dissabling the filters portion would work
#1123 [19:03] <urielsalis> clloevver_, with a linux pc if you have that around, or a 20USD raspberry pi\
#1124 [19:03] <urielsalis> and some routers allow you to log that directly
#1125 [19:04] <mattym> Malibu, Well the drivers still seem intact
#1126 [19:04] <clloevver_> ok... it's more the time issue than money. I have a handful of computers sitting around that could all do the job.
#1127 [19:04] <mattym> Malibu, You may need to manually tell it to use the nvidia hardware
#1128 [19:04] <clloevver_> Its been great chatting, thanks.
#1129 [19:04] <mattym> Malibu, One moment
#1130 [19:04] * urielsalis tips hat
#1130 [19:05] <Malibu> Ok
#1131 [19:05] <mattym> ??> Malibu gpu/nvidia/optimus
#1132 [19:05] <Absol> Malibu: Sometimes Minecraft uses the integrated rather than the dedicated graphics card. To fix this, follow the instructions given here: https://nvidia.custhelp.com/app/answers/detail/a_id/2615/~/how-do-i-customize-optimus-profiles-and-settings%3F
#1133 [19:05] <mattym> Malibu, Check the instructions in the linmk from Absol
#1134 [19:05] <urielsalis> clloevver_, http://raspberrypihq.com/how-to-turn-a-raspberry-pi-into-a-wifi-router/
#1135 [19:05] <mattym> Malibu, You need to set Minecraft and Java to both use the Nvidia hardware by default
#1136 [19:06] <mattym> Malibu, If you do not see Minecraft or Java in the list of programs, the instructions in the link have a section on adding programs to the list
#1137 [19:06] <urielsalis> clloevver_, and something like this to capture packets https://www.leaseweb.com/labs/2014/10/monitor-smartphone-ubuntu-hostapd/
#1138 [19:06] * Wizardsdabest [Wizardsdabest@notlogged] has joined #minecrafthelp
#1139 [19:06] <Malibu> Ok...setting my default...just follow the instructions provided by Absol?
#1140 [19:06] <urielsalis> clloevver_, or just make it a dns server and is easier and less data
#1141 [19:07] <mattym> Malibu, THe first part of those instructions show you how to set it
#1142 [19:07] * zDuskPvP [zDuskPvP@notlogged] has joined #minecrafthelp
#1143 [19:07] <mattym> Malibu, If you do not see Minecraft and Java in the list of programs, the last instructions on that page show how to add a new program to the settings
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#1145 [19:08] <zDuskPvP> I have a problem downloading optifine, when I download it, it doesn't save to my minecraft profile.
#1146 [19:08] <urielsalis> ??> zDuskPvP mods
#1147 [19:08] <Absol> zDuskPvP: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1148 [19:08] <Absol> zDuskPvP: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1149 [19:09] <zDuskPvP> :/
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#1151 [19:10] <Wizardsdabest> Hello i have a problem about minecraft. it runs 1.7 and below but says pixel format not accelerated and ive done every possible solution, one worked for a day i tried that same thing again and it didnt work. i am currendly running windows 10 that used to be windows 7 and i havent played minecraft since windows 10 started to be free (over 1 year)
#1152 [19:11] * Anzhi is now known as Anzhelika|Away
#1153 [19:11] * Anzhelika|Away is now known as Anzhi
#1154 [19:12] <mattym> ??> Wizardsdabest win/dxdiag
#1155 [19:13] <Absol> Wizardsdabest: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1156 [19:13] <Wizardsdabest> i just told you i tried everything on that website
#1157 [19:14] <mattym> Wizardsdabest, Well considering that stuff on that website does nothing other than to tell you to get a url with you info and bring it to a support resource
#1158 [19:14] <mattym> Wizardsdabest, The fact you havent given me a URL yet means you havent done everything on that page
#1159 [19:14] <Wizardsdabest> im fng tired of being directed to that website
#1160 [19:15] <mattym> Wizardsdabest, Well if you actually do the instructions and get the link it has you create, we can help
#1161 [19:15] <Wizardsdabest> its windows 10 shit
#1162 [19:15] <Absol> Wizardsdabest: Please keep it civil
#1163 [19:15] <Wizardsdabest> sorry
#1164 [19:16] <Wizardsdabest> im just tired on noot being able to play with my friends
#1165 [19:16] <mattym> Wizardsdabest, And I can either confirm that, or help you try to fix it, but complaining about it, isnt going to get me that link
#1166 [19:17] <Wizardsdabest> the link to windows 10 says delete the currend driver for the computer but doesnt give me an updated one
#1167 [19:17] <mattym> Wizardsdabest, Look at the link you were given in the chat
#1168 [19:18] <mattym> Wizardsdabest, It has instructions on how to get me a link/url to your dxdiag report
#1169 [19:18] <Wizardsdabest> i hate minecraft
#1170 [19:18] <Wizardsdabest> windows 10 sucks ass. pardon my language
#1171 [19:19] <Lord_Ralex> Windows 10 does not
#1172 [19:19] <Wizardsdabest> for good computers
#1173 [19:19] <Lord_Ralex> Your computer probably does, but we cannot actually answer that until you have followed the directions
#1174 [19:19] <Snickersammy> mattym, I cannot find a way to update it, went to the website, tryed to re install and says already have it... should I uninstall raptor then re install?
#1175 [19:20] <mattym> Snickersammy, Did dissabling or closing out of it fix the problem?
#1176 [19:20] <Wizardsdabest> windows 10 link form pixel format not accelerated
#1177 [19:20] <Lord_Ralex> Wizardsdabest, follow http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1178 [19:20] <mattym> Wizardsdabest, There is no windows 10 link on the page you were linked here
#1179 [19:21] <mattym> Wizardsdabest, Stop assuming its another page and actually click the one you were given twice now
#1180 [19:21] <Lord_Ralex> But, I am going to just say that your machine is probably too old to actually support Windows 10 and you need to go back to 7.
#1181 [19:21] <Lord_Ralex> I'd confirm it when you actually follow the directions.
#1182 [19:21] <Wizardsdabest> well on the link directly from minecraft crash
#1183 [19:21] <mattym> Wizardsdabest, Again, we arent talking about that link
#1184 [19:21] * MagikThief [MagikThief@notlogged] has quit. (Ping timeout: 195 seconds)
#1185 [19:22] <mattym> Wizardsdabest, We are asking you to do the directions on the one WE linked
#1186 [19:22] <Wizardsdabest> and i have tried to go back to many times
#1187 [19:22] <Snickersammy> mattym, I like what they did to the program and want to keep it, but I cant find out how to update it (Though it's WAY out of date)
#1188 [19:22] <mattym> Snickersammy, Probably need to do it trhough the driver update
#1189 [19:22] <Wizardsdabest> want me to paste dxdiag in here?
#1190 [19:22] <mattym> ??> Snickersammy win/dxdiag
#1191 [19:22] <Absol> Snickersammy: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1192 [19:23] <Lord_Ralex> Wizardsdabest, do you have a URL to it
#1193 [19:23] <mattym> Wizardsdabest, We want the link/url to the paste site the instructions show you to make
#1194 [19:23] <Lord_Ralex> Using that paste.ubuntu.com site
#1195 [19:24] <Wizardsdabest> is this what you need? http://paste.ubuntu.com/23381484/
#1196 [19:24] <mattym> Wizardsdabest, Close enough
#1197 [19:24] <mattym> Wizardsdabest, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1198 [19:25] <Wizardsdabest> i thought that the new launcher out would help but no
#1199 [19:26] <Wizardsdabest> well i play on a laptop
#1200 [19:26] <mattym> Wizardsdabest, Your hardware reached the end of its support life on Windows 7, which means you have no available graphics drivers past that.
#1201 [19:27] <Snickersammy> mattym, http://paste.ubuntu.com/23381493/
#1202 [19:27] <mattym> Snickersammy, Ok one moment
#1203 [19:27] <Wizardsdabest> i was able to get a different error that i was gonna try and create a dump file for and hope for the best
#1204 [19:28] <mattym> Snickersammy, Download and Install the most recently dated Radeon Software from this page http://support.amd.com/en-us/download/apu?os=Windows%2010%20-%2064
#1205 [19:28] <mattym> Wizardsdabest, Even if the game gets a different error, it doesnt change the way to solve it.
#1206 [19:28] <Wizardsdabest> any way have any idea on getting back windows 7?
#1207 [19:28] <Wizardsdabest> that i havent tried
#1208 [19:29] <mattym> Wizardsdabest, Its well past the date to downgrade, as my instructions say, you need to Reinstall
#1209 [19:29] <Wizardsdabest> no disk laptop came preinstalled
#1210 [19:29] <Snickersammy> mattym, With one: AMD Minimal Setup, or Radion setup?
#1211 [19:29] <mattym> Wizardsdabest, Do you have your Windows Product Key? (dont post it)
#1212 [19:30] <mattym> Snickersammy, The first one labled Radeon Software
#1213 [19:30] <Wizardsdabest> and the 25 digit code says its modified
#1214 [19:30] <Snickersammy> Ok
#1215 [19:30] <Wizardsdabest> on the website
#1216 [19:30] <mattym> Wizardsdabest, Where does it say that? Here https://www.microsoft.com/en-us/software-download/windows7 ?
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#1218 [19:31] <Wizardsdabest> ill try
#1219 [19:32] <mattym> Wizardsdabest, If your key works there, you will be able to download and then create either an Install Disk or Install USB drive in order to reinstall it
#1220 [19:32] <Wizardsdabest> bad thing is its on the bottom
#1221 [19:33] <mattym> Thats what pen and paper are for, or hell its 2016, thats what a camera is for
#1222 [19:34] <Wizardsdabest> a shitty camera
#1223 [19:34] * Absol kicked Wizardsdabest from #minecrafthelp (Reason: izardsdabest :Keep it civilized, you are just a human being)
#1224 [19:35] * Wizardsdabest [Wizardsdabest@notlogged] has joined #minecrafthelp
#1225 [19:35] <Wizardsdabest> i was kicked
#1226 [19:35] * Malibu [Malibu@notlogged] has joined #minecrafthelp
#1227 [19:35] <mattym> Wizardsdabest, Keep cursing and it will keep happening
#1228 [19:36] <Wizardsdabest> im not directing it to anyone
#1229 [19:36] <Wizardsdabest> i just have a very vad phone camera
#1230 [19:36] <mattym> Doesnt really matter
#1231 [19:36] <Wizardsdabest> dumb rule
#1232 [19:37] <Malibu> mattym / Absol - looks like that worked (re: going to Nvidia Control Panel and telling Minecraft/Java to use dedicated graphics card. Who knew? Fingers crossed it will stick. Thanks for your guidance!!
#1233 [19:37] <Wizardsdabest> i consiter C##p and S##t not bad words
#1234 [19:37] <Wizardsdabest> you know what they are
#1235 [19:37] <mattym> Malibu, If it happens again check those settings
#1236 [19:37] <mattym> Malibu, Updates may reconfigure them
#1237 [19:37] <Malibu> Okay...thanks. Annoying...doesn
#1238 [19:38] <Malibu> doesn't it happen to other folks?
#1239 [19:38] <mattym> Malibu, Happens a log on computers with both integrated and dedicated gpus
#1240 [19:39] <Malibu> Ok...now I know. Bye for now.
#1241 [19:40] * An_Angry_Brit [An_Angry_Brit@notlogged] has quit. (Ping timeout: 198 seconds)
#1242 [19:40] <Wizardsdabest> i got the code in notes
#1243 [19:40] <mattym> Wizardsdabest, Then like I said, put it in the page here https://www.microsoft.com/en-us/software-download/windows7
#1244 [19:41] <mattym> Wizardsdabest, If it works, it will give you files to download and instructions on what to do with them
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#1247 [19:44] <Wizardsdabest> Validating your request. This may take several minutes. Do not refresh the page or select back, doing so will cancel the request.
#1248 [19:46] * felipe [felipe@notlogged] has quit. (Ping timeout: 195 seconds)
#1249 [19:47] <Wizardsdabest> still there?
#1250 [19:47] <mattym> Yes
#1251 [19:47] * An_Angry_Brit [An_Angry_Brit@notlogged] has joined #minecrafthelp
#1252 [19:48] <Wizardsdabest> i apoligize for being annoying
#1253 [19:48] <Wizardsdabest> i saw pixel format not accelerated and i got mad
#1254 [19:49] * Anzhi is now known as Anzhelika|Away
#1255 [19:49] <Wizardsdabest> anyway i remember it saying something like this computer has been modified
#1256 [19:50] <Wizardsdabest> when i last did this
#1257 [19:50] <mattym> Wizardsdabest, Did what?
#1258 [19:51] <Wizardsdabest> went to the link for windows 7 and tried to install it back
#1259 [19:51] <mattym> No idea about that.
#1260 [19:51] <Wizardsdabest> https://www.microsoft.com/en-us/software-download/windows7
#1261 [19:51] <mattym> Wizardsdabest, Did entering the key work?
#1262 [19:52] <Wizardsdabest> still waiting
#1263 [19:52] <mattym> Wizardsdabest, Yeah, if it works, you will have all the files and instructions, if it doesnt work, you will probably need to take it to a computer store that has a downgrade/reinstall/backup service.
#1264 [19:53] * thalisonrodrigo [thalisonrodrigo@notlogged] has joined #minecrafthelp
#1265 [19:53] <Wizardsdabest> yeah
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#1268 [19:57] <Wizardsdabest> Error The product key you entered appears to be for software pre-installed by the device manufacturer. Please contact the device manufacturer for software recovery options
#1269 [19:58] <Wizardsdabest> know what to do
#1270 [19:58] * thalisonrodrigo [thalisonrodrigo@notlogged] has quit. (Ping timeout: 195 seconds)
#1271 [19:58] <mattym> Wizardsdabest, Yeah, then best bet is to take it to a store that offers a downgrade service
#1272 [19:58] <mattym> Wizardsdabest, Unless you want to pay HP and wait for them to send you a new disk.
#1273 [19:58] <Wizardsdabest> ill call
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#1284 [20:30] <ghostypants> Hello i tried to log in to my old minecraft account from a long time ago.. it says i put in the wrong email or password. ur i know i did it right.. problem is i can't change the email or password because the email on the account is old and has been terminated.. also if it helps it is a mojang account.. is there any hope for me getting it back?
#1285 [20:31] <mattym> ??> ghostypants mojang/email
#1286 [20:31] <Absol> ghostypants: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1287 [20:31] <Absol> ghostypants: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1288 [20:31] <mattym> ghostypants, You will need to fill out the form Absol linked
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#1293 [20:47] * Anzhelika|Away is now known as Anzhi
#1294 [20:49] <TheDiamondFox> Minecraft pe won't let me play on worlds. It kicks me out of the app
#1295 [20:50] <mattym> TheDiamondFox, Does the app itself open?
#1296 [20:50] <TheDiamondFox> Yes
#1297 [20:50] <mattym> TheDiamondFox, So its just when you try to load into a world?
#1298 [20:50] <TheDiamondFox> Yep
#1299 [20:50] <mattym> TheDiamondFox, Any world you have, or just one specific one?
#1300 [20:50] <TheDiamondFox> All of them
#1301 [20:50] <mattym> TheDiamondFox, How much free space is left on your mobile device?
#1302 [20:51] <TheDiamondFox> 14 GB
#1303 [20:51] <mattym> TheDiamondFox, Android, iOS, or Amazon?
#1304 [20:51] <TheDiamondFox> I have 0
#1305 [20:52] <TheDiamondFox> I have 0.16.0
#1306 [20:52] <mattym> TheDiamondFox, Wait... so whats the actuall free space on it?
#1307 [20:52] <TheDiamondFox> iOS
#1308 [20:52] * Grant [Grant@notlogged] has joined #minecrafthelp
#1309 [20:52] <TheDiamondFox> 14 GB
#1310 [20:53] <Grant> So on mc xbox one edition I got the minecon 2016 skin pack but after I got my nw xbox one s I cant find it yet I know that I have it
#1311 [20:53] <mattym> TheDiamondFox, Yeah on an Apple device, cant really do any troubleshooting. You may need to wait and see if there is an issue in the latest update
#1312 [20:53] <TheDiamondFox> Ok
#1313 [20:53] <mattym> Grant, ARe you logged in with the same Xbox Live info?
#1314 [20:54] <Grant> yep
#1315 [20:55] <mattym> Grant, Do you see the pack at all?
#1316 [20:56] <Grant> nope, not in my games in apps nor the change skin screen
#1317 [20:56] <mattym> Grant, Double check your game is fully up to date
#1318 [20:56] <Grant> ok
#1319 [20:57] <Grant> wait how do I do that
#1320 [20:57] <mattym> Grant, On the Xbox im not really sure
#1321 [20:57] <mattym> Grant, I would guess you click something on the Minecraft icon and have it search for updates
#1322 [20:57] <Grant> i found it :D
#1323 [20:58] <Grant> I pressed manage game and found it!
#1324 [20:58] <Grant> Thanks for your time!
#1325 [20:58] <mattym> Was it not up to date?
#1326 [20:58] <Grant> it was up to date I just clicked manage game and then found all my skin packs
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#1330 [21:03] <PurpleShepYT> how do i change my username because im really confused i dont know how to do it
#1331 [21:03] <GreyVulpine> Have you changed it recently?
#1332 [21:03] <PurpleShepYT> no
#1333 [21:03] <GreyVulpine> You can change your nickname through https://accounts.mojang.com
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#1335 [21:03] <PurpleShepYT> ok ill see if it works thx for you help anyway
#1336 [21:03] * Trollinboy [Trollinboy@notlogged] has joined #minecrafthelp
#1337 [21:05] <Trollinboy> In minecraft creative mode. I click on the survival chest and it is going to my main windows screen and I can not figure out how to get it to stop
#1338 [21:08] <mattym> Trollinboy, What do you mean exactly?
#1339 [21:10] <PurpleShepYT> it worked thank you so much!
#1340 [21:10] <Trollinboy> I go into creative mode in minecraft and open the inventory screen and in the lower right corner is a chest that is holds my inventory and when I click on it, it closes the game screen and gos to my main windows screen on my computer. Game is still running but it wont open my personal inventory
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#1342 [21:11] <mattym> ??> Trollinboy win/reinst
#1343 [21:11] <Absol> Trollinboy: You may need to reinstall the locally installed files that Minecraft puts into place.
#1344 [21:11] <Absol> Trollinboy: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1345 [21:11] <mattym> Trollinboy, Try the instructions from Absol
#1346 [21:11] <mattym> Trollinboy, See if it still happens after that.
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#1351 [21:18] <Trollinboy> Got it fixed thank you
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#1356 [21:24] <XenonWolf10> Hi, Im having an issue launching my minecraft. I have updated my driver and it still wont launch.
#1357 [21:24] <mattym> XenonWolf10, WHat issue?
#1358 [21:24] <XenonWolf10> http://paste.ubuntu.com/23381775/
#1359 [21:24] <XenonWolf10> Thats the log.
#1360 [21:25] <mattym> XenonWolf10, Download and Install the file from this page https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-?product=81511
#1361 [21:26] <XenonWolf10> Ok, Its downloading
#1362 [21:27] <XenonWolf10> Run it?
#1363 [21:27] <mattym> XenonWolf10, Yes
#1364 [21:27] * swedishmudkip [swedishmudkip@notlogged] has joined #minecrafthelp
#1365 [21:28] <XenonWolf10> It wants to restart, is that ok?
#1366 [21:29] <mattym> XenonWolf10, You need to, check the game after the restart
#1367 [21:29] <XenonWolf10> Ok
#1368 [21:30] <swedishmudkip> Whenever my minecraft game is paused I have FPS in the 30s but whenever I try to actually play it I go right down to 1-3 FPS. I've installed OptiFine, changed around settings to boost my FPS, completely re-installed Minecraft and its still not working. Is there anything else I can do to actually make the game playable?
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#1370 [21:31] <mattym> ??> swedishmudkip win/reinst
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#1372 [21:31] <Absol> swedishmudkip: You may need to reinstall the locally installed files that Minecraft puts into place.
#1373 [21:31] <Absol> swedishmudkip: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1374 [21:31] <mattym> swedishmudkip, First, do the instructions from Absol
#1375 [21:31] <swedishmudkip> I've done that already
#1376 [21:31] <swedishmudkip> Thats how I got to decent FPS when I'm paused
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#1378 [21:32] <mattym> swedishmudkip, Do it again, as you wont get help here if you have optifine installed
#1379 [21:32] <XenonWolf10_> Thanks mattym, It worked
#1380 [21:32] <mattym> XenonWolf10_, Excellent, enjoy!
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#1383 [21:37] <swedishmudkip> Alright, now what?
#1384 [21:37] <mattym> ??> swedishmudkip win/dxdiag
#1385 [21:37] <Absol> swedishmudkip: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1386 [21:41] <swedishmudkip> Now do I paste that link here or?
#1387 [21:41] <mattym> swedishmudkip, Yes
#1388 [21:41] <swedishmudkip> http://paste.ubuntu.com/23381829/
#1389 [21:42] <mattym> swedishmudkip, Ok one moment
#1390 [21:43] <mattym> swedishmudkip, Download and Install the 3rd file listed on the left of this page https://downloadcenter.intel.com/download/26228/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=86210
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#1394 [21:49] <SoWet> stolen account
#1395 [21:49] <swedishmudkip> Are you sre it's the third file? Because it just told me it wasn't approved for my system or something
#1396 [21:49] <mattym> swedishmudkip, Ok in that case i need your HP Product Number
#1397 [21:49] <mattym> ??> swedishmudkip oem/hp/product-number
#1398 [21:49] <Absol> swedishmudkip: We need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number.
#1399 [21:49] <Absol> swedishmudkip: If this doesn't work, search for "HP Support Assistant" in Windows. On the HP Support Assistant Home page, click My computer. Find the product number listed in the System information tab
#1400 [21:49] <SoWet> im soory how can i get that
#1401 [21:49] <mattym> swedishmudkip, Instructions from Absol should tell you how to find that easily
#1402 [21:50] <mattym> SoWet, Unless you see your name at the start of the message its not for you
#1403 [21:50] <SoWet> oh okay
#1404 [21:50] <mattym> ??> SoWet account/hacked
#1405 [21:50] <Absol> SoWet: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#1406 [21:50] <Absol> SoWet: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#1407 [21:50] <mattym> SoWet, Check the link Absol sent you.
#1408 [21:50] <SoWet> okay
#1409 [21:56] <swedishmudkip> J9H89UA#ABA
#1410 [21:56] <mattym> swedishmudkip, Ok one moment
#1411 [21:57] <mattym> swedishmudkip, That error means you need the driver directly from HP, soo it should be this link http://ftp.hp.com/pub/softpaq/sp72001-72500/sp72370.exe
#1412 [21:58] <mattym> swedishmudkip, However, that is marked as either the same or older than waht you have.
#1413 [21:58] <mattym> swedishmudkip, If installing that doesnt help, you may need to contact HP about how to install the driver supplied by Intel
#1414 [21:59] <SoWet> i cant get my account back
#1415 [21:59] <mattym> ??> SoWet mojang/email
#1416 [21:59] <Absol> SoWet: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1417 [21:59] <Absol> SoWet: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1418 [21:59] <mattym> SoWet, THen you will need to fill out the form Absol linked
#1419 [22:10] <swedishmudkip> 4 drivers and 2 websites later, I still can't install a driver so thats good I guess
#1420 [22:11] <mattym> swedishmudkip, The one from HP wouldnt work either?
#1421 [22:12] <swedishmudkip> I tried intel 3 times and the link HP gave me once and tried the one the HP Support assistant told me to download a few times and none of them worked so thats fun
#1422 [22:12] <swedishmudkip> RIP storage
#1423 [22:12] <mattym> swedishmudkip, You can try looking up how to manually install the Intel one. Other than that. You may need to contact HP, as there is no reason the one they had listed for your PC shouldnt work
#1424 [22:27] * Anzhi is now known as Anzhelika|Away
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#1432 [23:11] * Xxskillzzxx [Xxskillzzxx@notlogged] has joined #minecrafthelp
#1433 [23:11] <Xxskillzzxx> hello
#1434 [23:11] <pie_flavor> hello
#1435 [23:11] <Xxskillzzxx> how life
#1436 [23:11] <pie_flavor> is gud
#1437 [23:11] <Xxskillzzxx> what u here fore
#1438 [23:11] <Xxskillzzxx> for
#1439 [23:11] <pie_flavor> helping ppl
#1440 [23:11] <Xxskillzzxx> can u fix things or help me with my account or naw
#1441 [23:12] <pie_flavor> it depends
#1442 [23:13] <Xxskillzzxx> well basically i bought minecraft a while back and my dad took away my laptop for a while then i got a new one and ever time i log on to minecraft all i get is play demo and i didn't get a refund soooo :/
#1443 [23:13] <pie_flavor> ??> Xxskillzzxx account/bug/demo
#1444 [23:13] <Absol> Xxskillzzxx: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#1445 [23:13] <Xxskillzzxx> i just looked at that
#1446 [23:14] <Xxskillzzxx> i didn't get refunded
#1447 [23:14] <Xxskillzzxx> not one bit
#1448 [23:14] <pie_flavor> they're not refunding you anything
#1449 [23:14] <Xxskillzzxx> wym
#1450 [23:14] <pie_flavor> the article describes to you how to get your game back
#1451 [23:14] <Xxskillzzxx> no i didn't get runfunded
#1452 [23:14] <mattym> Xxskillzzxx, And there are two other causes listed on that page.
#1453 [23:15] <Xxskillzzxx> and also i go to mojang and mincraft is there anymore
#1454 [23:15] <Xxskillzzxx> im so pissed off
#1455 [23:15] <Absol> Xxskillzzxx: Please keep it civil
#1456 [23:15] <Xxskillzzxx> sorry
#1457 [23:15] <pie_flavor> Xxskillzzxx: if you read the article you'd know why
#1458 [23:15] <pie_flavor> click the link, read the page. it's very informative.
#1459 [23:24] <Xxskillzzxx> ugh
#1460 [23:24] <Xxskillzzxx> life is hard
#1461 [23:24] <Xxskillzzxx> I'm just gonna problem buy it all over again
#1462 [23:25] <Xxskillzzxx> probley
#1463 [23:25] <Xxskillzzxx> but hows life everyone mines gucci
#1464 [23:25] * Koronix [Koronix@notlogged] has joined #minecrafthelp
#1465 [23:25] <Xxskillzzxx> use koronix
#1466 [23:25] <Xxskillzzxx> i ment sup not use
#1467 [23:25] <Koronix> Hey
#1468 [23:25] <Xxskillzzxx> hows life
#1469 [23:26] <Koronix> Would be beter if I could fix my problem
#1470 [23:26] <Xxskillzzxx> what u problem
#1471 [23:26] <Koronix> Can't log on minecraft because I don't have the right graphics
#1472 [23:26] <Koronix> Do I need a graphics card? or how do I get windows 10
#1473 [23:27] <pie_flavor> Koronix: please follow Absol's instructions
#1474 [23:27] <pie_flavor> ??> Koronix win/dxdiag
#1475 [23:27] <Absol> Koronix: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1476 [23:27] <Xxskillzzxx> oh come on
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#1478 [23:27] <Xxskillzzxx> i was gonna answer
#1479 [23:27] <Koronix> I've done that already
#1480 [23:27] <Xxskillzzxx> yal suck
#1481 [23:27] <Xxskillzzxx> yall
#1482 [23:27] <Xxskillzzxx> graphics card
#1483 [23:28] <pie_flavor> Koronix: Please put the link here, then.
#1484 [23:28] <Xxskillzzxx> or just update to windows 10
#1485 [23:28] <Lord_Ralex> Xxskillzzxx, that's not an answer
#1486 [23:28] <Lord_Ralex> and in many cases, actually will a) already be windows 10, or b) will break when updated to 10 even more
#1487 [23:28] <pie_flavor> *zing*
#1488 [23:28] <Xxskillzzxx> sorry lord_relax
#1489 [23:29] <pie_flavor> Lord_Ralex: if you ever decide to become a dickhead by enabling awaynick
#1490 [23:29] * Absol kicked pie_flavor from #minecrafthelp (Reason: ie_flavor :Keep it civilized, you are just a human being)
#1491 [23:29] * pie_flavor [pie_flavor@notlogged] has joined #minecrafthelp
#1492 [23:29] <pie_flavor> that should totally be your away nick
#1493 [23:29] <pie_flavor> Lord_Relax
#1494 [23:29] <Xxskillzzxx> ohh roasted
#1495 [23:29] <pie_flavor> someone leash absol ffs
#1496 [23:29] <Xxskillzzxx> keep it PG as they all say
#1497 [23:30] <Lord_Ralex> pie_flavor, then stop using that language....
#1498 [23:30] <Xxskillzzxx> he said zing
#1499 [23:30] <Xxskillzzxx> wtf is wrong with that
#1500 [23:30] <Xxskillzzxx> oh i see he said dickhead
#1501 [23:30] * Absol kicked Xxskillzzxx from #minecrafthelp (Reason: xskillzzxx :Keep it civilized, you are just a human being)
#1502 [23:30] <pie_flavor> TOP KEK
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#1505 [23:31] <XxksillzzxX> dickhead
#1506 [23:31] * Absol kicked XxksillzzxX from #minecrafthelp (Reason: xksillzzxX :Keep it civilized, you are just a human being)
#1507 [23:33] <pie_flavor> Lord_Ralex: question, is there something wrong with Absol?
#1508 [23:33] <Lord_Ralex> No
#1509 [23:33] <pie_flavor> It used to give warnings
#1510 [23:33] <mattym> it warns you once
#1511 [23:33] <Lord_Ralex> He does on your first violation
#1512 [23:34] <Lord_Ralex> You triggered that so long ago
#1513 [23:34] <pie_flavor> #triggered
#1514 [23:34] <Lord_Ralex> And he's not been restarted to clear that cahce
#1515 [23:34] <Lord_Ralex> cache*
#1516 [23:34] <pie_flavor> but Xxskillzzxx didn't get one either
#1517 [23:34] <mattym> he did
#1518 [23:34] <Lord_Ralex> <Xxskillzzxx> im so pissed off
#1519 [23:34] <Lord_Ralex> <Absol> Xxskillzzxx: Please keep it civil
#1520 [23:34] <Absol> Lord_Ralex: Please keep it civil
#1521 [23:34] <pie_flavor> oh nvm
#1522 [23:34] <mattym> 15 minutes adter the hour
#1523 [23:34] <mattym> after*
#1524 [23:34] <pie_flavor> lol Lord_Ralex there goes your warning
#1525 [23:34] <Lord_Ralex> And Absol won't kick me anyways
#1526 [23:34] <Lord_Ralex> He knows better
#1527 [23:35] <pie_flavor> yeah, yeah, first law of robotics and all that jazz
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