#MinecraftHelp > 2016-11-25
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#9 [01:07] <legend> hi
#10 [01:07] <legend> i have
#11 [01:11] <legend> a problem i cant make a purchase it keep saying please verify credit card info
#12 [01:27] * Juan [Juan@notlogged] has joined #minecrafthelp
#13 [01:27] <Juan> i got my account stolen
#14 [01:28] <Juan> and im trying to get it back
#15 [01:28] <Juan> i spent $200+ on a single server im really trying to get it back as soon as possible
#16 [01:29] <mattym> ??> Juan account/hacked
#17 [01:29] <Absol> Juan: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#18 [01:29] <Absol> Juan: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#19 [01:29] <mattym> Juan, Try the steps in the link Absol wrote
#20 [01:29] <Juan> ive tried al those before
#21 [01:29] <Juan> the person changed my email and password
#22 [01:29] <mattym> ??> Juan account/send-email
#23 [01:29] <Absol> Juan: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#24 [01:29] <Absol> Juan: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#25 [01:30] <mattym> Juan, Then you need to do those ^ instructions from Absol
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#27 [01:30] <legend> helo
#28 [01:31] <snow_> hi
#29 [01:31] <mattym> legend, Are you using a regular credit card to pay, or a different type of card?
#30 [01:32] <snow_> Minecraft Repeatedly Crashing with "Java(TM) Platform SE binary has stopped working" Message. I've tried a bunch of internet solution but nothing works
#31 [01:32] <legend> mastercard
#32 [01:32] <snow_> can anyone help with this ?
#33 [01:32] <mattym> legend, But is it a regular credit card, or another type, like pre-paid or gift credit card.
#34 [01:32] <Andrio> ??> snow_ launcher/game-output
#35 [01:32] <Absol> snow_: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#36 [01:32] <Absol> snow_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#37 [01:32] <legend> regular credit card
#38 [01:33] <mattym> legend, You should call the provider and make sure they arent blocking international transactions.
#39 [01:34] <legend> i already have
#40 [01:34] <legend> it still doesnt work
#41 [01:34] <legend> what should i do
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#43 [01:35] <mattym> legend, Not sure. Was the card issued to you in the same country you currently live in?
#44 [01:36] <legend> yes
#45 [01:36] <mattym> legend, Then you may need to try using it though paypal if that an option, or try a different payment method.
#46 [01:37] <legend> but i only have a regular credit card
#47 [01:40] <Rikairchy> PayPal accepts credit cards...
#48 [01:40] <legend> ok
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#53 [02:22] <andrewfroggy> i cant log in to my account
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#76 [06:00] <leo> mine
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#82 [06:25] <DeenieMc> I just changed the password of my account and It keeps saying It's wrong when Its 100% correctly!
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#88 [06:39] <Kresimir> If anyone happens to see or get 5 FPS everywhere issue, please first check settings for java and javaw on graphics panel. I had that issue for some time, until recently after changing graphics to global, that my processes for java and javaw were missing, which meant they went to integrated graphics card. Small thing, but you can easily bypass it.
#89 [06:41] <Kresimir> And techno, that was the cause, first my graphics was set to auto-select, which is alright, but like I said, java.exe and javaw.exe were missing on list, which meant that they went to integrated. Why did they delete themselves, I'm not sure.
#90 [06:41] <Kresimir> My issue was gone when I switched to global.
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#97 [07:21] <jasmine_> i have a startup error for demo of minecraft and i dont know what to do
#98 [07:22] <jasmine_> it says crash report and wont let me play, i was thinking of buying but trying it out first and it wont work
#99 [07:22] <Jasmine> ;o
#100 [07:22] <Andrio> ??> jasmine_ launcher/crash-log
#101 [07:22] <Absol> jasmine_: We need to see your crash log, which appears after a crash.
#102 [07:22] <Absol> jasmine_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#103 [07:23] <jasmine_> http://paste.ubuntu.com/23532227/
#104 [07:23] <Andrio> jasmine_, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#105 [07:23] <jasmine_> ok, how should i downgrade
#106 [07:24] <Andrio> Do you still have Windows 7, or recovery disks?
#107 [07:24] <jasmine_> im on windows 10 and i dont have a recovery disk
#108 [07:24] <Andrio> mm
#109 [07:25] <Andrio> Well, there's also Linux if you're up to running that.
#110 [07:25] <jasmine_> do you think it would work on that if i buy the game at christmas on this computer
#111 [07:26] <Andrio> Not unless you put Windows 7 or Linux on it.
#112 [07:27] <jasmine_> ok i will try downgrading and see what happens, thanks
#113 [07:28] <Andrio> no problem...
#114 [07:29] <jasmine_> is there a particular version of linux i should download or does it not make much difference
#115 [07:29] <Andrio> I doubt it.
#116 [07:29] <Andrio> I use Xubuntu
#117 [07:29] <jasmine_> ok
#118 [07:29] <Andrio> well, when I'm not using Windows.
#119 [07:30] <Andrio> Be warned though: it's rather different from Windows
#120 [07:31] <jasmine_> ok thankyou, just going to try it out when the download finishes
#121 [07:32] <jasmine_> 1.2 GB download
#122 [07:33] <Andrio> mm
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#125 [07:45] <jasmine_> i have linux but its came up with my files, do i juts download minecraft again and hope for the best
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#131 [08:07] <s_sova> i cant access(?) my acc
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#134 [08:25] <Mithras> My server started crashing this morning after 10 seconds of play (3 times in a row), did any new patch come out last night or seomthign?
#135 [08:26] <Lutzee> Servers don't update automatically
#136 [08:27] <Lutzee> Do you have the crash log?
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#138 [08:35] <Marceli6v> Hi, I have problem. I dont no why but my email was deleted and i cant login into my minecraft account, what I should do now?
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#140 [08:41] <Mithras> I do have all 3 logs from my crashes
#141 [08:42] <Lutzee> ??> Mithras paste
#142 [08:42] <Absol> Mithras: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#143 [08:43] <Lutzee> Use that to share the logs
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#145 [08:43] <Mithras> this is the most recent
#146 [08:43] <Mithras> http://paste.ubuntu.com/23532519/
#147 [08:43] <Mithras> thanks for helping guys!
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#149 [08:46] <Diltz> d
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#151 [08:47] <Diltz> Help
#152 [08:50] <Diltz> Help me please!!!
#153 [08:50] <Mithras> This happened just now: http://paste.ubuntu.com/23532542/
#154 [08:51] <Diltz> I'm not running java !!
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#160 [08:58] <Mithras> I just tried altering the server.bat file to allocate more memory, didnt change anything and it still crashed
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#162 [09:01] <erick> erick
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#164 [09:04] <Lutzee> Mithras: well, the server is overloaded and is force closing because of it
#165 [09:05] <Mithras> is that a memory problem, cpu?
#166 [09:05] <Mithras> aka is it fixable or is the map corrupt?
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#168 [09:06] <Lutzee> Its probably fixable
#169 [09:06] <Lutzee> I
#170 [09:06] <Mithras> its strange, i played last night and there were no issues
#171 [09:06] <Mithras> logged in this morning, and it was super laggy for 10 seconds and then crashed
#172 [09:07] <Lutzee> Its likely theres a chunk with lots of entites in thats overloading it
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#174 [09:07] <Lutzee> Finding where that is won't be easy
#175 [09:07] <Mithras> dang...
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#177 [09:07] <Lutzee> You could try using a tool like mcedit to remove the entities though
#178 [09:07] <Beaq> My account got hacked i think?
#179 [09:08] <Lutzee> ??> Mithras tools/mcedit
#180 [09:08] <Absol> Mithras: If your world got corrupted you can try to repair it with MCEdit. Open the offending world in MCEdit, press 'ctrl-i' and select 'Repair regions' in the dialogue which pops up. Once this has completed, save your world and exit MCEdit.
#181 [09:08] <Mithras> is there any way to figure out what the entity i need to remove is?
#182 [09:08] <Absol> Mithras: To download MCEdit, go to http://khroki.github.io/MCEdit-Unified/ and choose the version appropriate for your OS.
#183 [09:08] <Lutzee> ??> Mithras tools/mcedit/entities
#184 [09:08] <Lutzee> ??> Mithras tools/mcedit/entity
#185 [09:08] <Absol> Mithras: In order to remove entities from a map, follow these steps. Warning: This will delete any and all entities in the selected region, including tamed animals!
#186 [09:08] <Mithras> ah, nice
#187 [09:08] <Absol> Mithras: Open the map in MCEdit, select the affected region or use CTRL-A to select the whole world, then click on 'Delete Entities' in the menu on the left hand side.
#188 [09:08] <Lutzee> ??> Beaq account/hacked
#189 [09:08] <Absol> Beaq: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#190 [09:08] <Absol> Beaq: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#191 [09:08] <Beaq> yea
#192 [09:09] <Beaq> iknow but i cant login to any account
#193 [09:09] <Beaq> not mojang and not minecraft.net
#194 [09:09] <Beaq> so i cant login to nothing
#195 [09:09] <Lutzee> Have you contacted mojang or not?
#196 [09:10] <Beaq> not yet
#197 [09:10] <Lutzee> Then thats your next step.
#198 [09:10] <Beaq> how do i do that?
#199 [09:11] <Mithras> I opened mcedit - where is the folder with my server (it is only showing the single player maps i have)
#200 [09:11] <Lutzee> ??> Beaq account/send-email
#201 [09:11] <Absol> Beaq: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#202 [09:11] <Absol> Beaq: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#203 [09:11] <Lutzee> Mithras: same directory as you have the server jar file in
#204 [09:12] <Beaq> my minecraft account is 4 years old. so i dont know if i have my transaction ID
#205 [09:12] <Beaq> probably not
#206 [09:13] <Lutzee> Beaq: read this, https://help.mojang.com/customer/portal/articles/361380
#207 [09:16] <Mithras> I selected all
#208 [09:16] <Mithras> but the remove entities options i greyed out
#209 [09:19] <Mithras> is*
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#215 [09:28] <Lion_King02> My brother forgot his password and username
#216 [09:29] <Lion_King02> My brother forgot his password and username
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#223 [09:56] <DownDeeper> I cannot seem to login to my Minecraft account, it says wrong username and/or password. When I try to reset my password, it does not send an email to the account I have used. Could anyone have a possible solution?
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#227 [10:05] <Hyrkali> Looking for help on an constantly crashing Minecraft.
#228 [10:06] <Hyrkali> I run it under Mac OS X Sierra. The log seems to indicate that something's taking too long. No mod (it's the base 1.9.4 version).
#229 [10:11] <_MrsBarry_> my minecraft account was hacked.I think
#230 [10:13] * techno156 [techno156@notlogged] has quit. (Quit: There are those who live without living. Don't be one of those.)
#231 [10:13] <_MrsBarry_> Because I can´t sign up
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#233 [10:13] <_MrsBarry_> login in*
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#237 [10:24] <francis> i forgot the password to my account and icant reset the password now cause i dont have accase to the email i made it with
#238 [10:25] <iargenpvp> trying to steal an acc boy ?
#239 [10:25] <iargenpvp> jajajaj
#240 [10:25] <francis> no it mine
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#242 [10:32] <francis> anyone help?
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#244 [10:32] <techno156> hm
#245 [10:32] <techno156> ??< account/hacked
#246 [10:32] <techno156> nope, that's not it
#247 [10:32] <techno156> ??< index
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#249 [10:33] <francis> what?
#250 [10:33] <techno156> Mistyped something
#251 [10:33] <techno156> just a second
#252 [10:34] <techno156> ??> francis account/forgot-login
#253 [10:34] <Absol> francis: If you forgot you login credentials please read: https://help.mojang.com/customer/portal/articles/329527-forgot-minecraft-login.
#254 [10:34] <Absol> francis: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#255 [10:34] <francis> how do i no my Id>
#256 [10:36] <techno156> ??> francis account/trans-id
#257 [10:36] <Absol> francis: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
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#263 [10:49] <shorty> when I log in it does not show my download say's I dont have the game how can I change this
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#266 [10:53] <Hyrkali> Minecraft currently unplayable :S I did got 3 error reports.
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#268 [10:53] <Hyrkali> # A fatal error has been detected by the Java Runtime Environment: # # SIGSEGV (0xb) at pc=0x00007fff84139f61, pid=9562, tid=7171
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#271 [10:54] <Hyrkali> Already tried "ulimit -c unlimited"
#272 [10:54] <Lucky_Dude> if they is any way to contact mojang support directly? Phone number?
#273 [10:54] <Lucky_Dude> I try they website and all I keep getting are reply by bot
#274 [10:55] <GreyVulpine> There is no number
#275 [10:55] <techno156> There is only e-mail
#276 [10:55] <GreyVulpine> Only way is through the web form.
#277 [10:55] <Lucky_Dude> great...and they support are borderline useless..
#278 [10:55] <GreyVulpine> Lucky_Dude - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#279 [10:55] <techno156> (that sounds particularly ominous)
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#281 [10:55] <Lucky_Dude> I did send a ticket and they did not even bother to read the message
#282 [10:55] <Lucky_Dude> and I jsut send another one
#283 [10:56] <Hyrkali> How do I get Mac Support for Minecraft?
#284 [10:56] * FynnG [FynnG@notlogged] has joined #minecrafthelp
#285 [10:57] <FynnG> hey i cant log in in my account e mail is goedeke-fynn@t-online.de password: mc30052002
#286 [10:57] <FynnG> hey i cant log in in my account e mail is goedeke-fynn@t-online.de password: mc30052002
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#288 [10:57] <urielsalis> FynnG, you just posted your password in a public chat
#289 [10:57] <Lucky_Dude> hopefull, a HUMAN will read my ticket this time
#290 [10:57] <FynnG> oh
#291 [10:57] <urielsalis> FynnG, change your password and wherever you use the same password
#292 [10:57] <Lucky_Dude> yup
#293 [10:57] <Hyrkali> -_- Oh dear...
#294 [10:58] <Lucky_Dude> I just hope you don't use the same password for everything else
#295 [10:58] <Lucky_Dude> if so, change everything asap
#296 [10:58] <Lucky_Dude> this is a public chat
#297 [10:58] <FynnG> yes
#298 [10:58] <Hyrkali> since there is MC in the begining... I assume not... but better also change the pass for those last numbers too.
#299 [10:58] <FynnG> i dont use the same
#300 [10:59] <FynnG> but i write everithing right and cant log in
#301 [10:59] <urielsalis> FynnG, did you try resetting your password?
#302 [10:59] <Lucky_Dude> and if you already did...do it again..
#303 [11:00] <Hyrkali> Well, since I can't get any help of any sort, I'll try later. Or by other means. Cya!
#304 [11:00] * Hyrkali [Hyrkali@notlogged] has quit. (Quit: Web client closed)
#305 [11:00] <FynnG> yes
#306 [11:01] <urielsalis> FynnG, and the new password doesnt work?
#307 [11:01] <FynnG> yes
#308 [11:01] <urielsalis> ??> FynnG login/throttle
#309 [11:01] <Absol> FynnG: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#310 [11:01] <Absol> FynnG: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#311 [11:01] * perereca0212 [perereca0212@notlogged] has quit. (Quit: Web client closed)
#312 [11:01] <FynnG> ooohhh ok
#313 [11:01] <FynnG> thx <3
#314 [11:02] <FynnG> have a nice day
#315 [11:02] * urielsalis tips hat
#315 [11:02] <urielsalis> you too :)
#316 [11:02] * FynnG [FynnG@notlogged] has quit. (Quit: Web client closed)
#317 [11:02] * Lucky_Dude catch the absol
#317 [11:04] <urielsalis> ?? bot
#318 [11:04] <Absol> bot: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#319 [11:05] <Lucky_Dude> ?? wut
#320 [11:06] <Lucky_Dude> heh
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#322 [11:06] <Lucky_Dude> so, I guess they is no way of getting support from a human?
#323 [11:06] <Lucky_Dude> support from mojang themself I mean
#324 [11:07] * perereca0212 [perereca0212@notlogged] has joined #minecrafthelp
#325 [11:07] <GreyVulpine> Again, only way is through email
#326 [11:07] <Lucky_Dude> outrageous...
#327 [11:07] <flipman200> my god
#328 [11:07] <flipman200> thats anoying
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#331 [11:08] <urielsalis> Lucky_Dude, we are volunteers here
#332 [11:09] <urielsalis> Lucky_Dude, you wouldnt want us to have access to that...
#333 [11:10] <Lucky_Dude> no worry, I know
#334 [11:10] <urielsalis> ??> Lucky_Dude mojang/email
#335 [11:10] <Absol> Lucky_Dude: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#336 [11:10] <Absol> Lucky_Dude: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#337 [11:10] <urielsalis> Lucky_Dude, check the second link for how long they take to answer back
#338 [11:10] <Lucky_Dude> guess I was just expecting someone from mojang themself to be here
#339 [11:11] <urielsalis> Lucky_Dude, also, they most likely wont answer if you didnt include your transanction id
#340 [11:11] <Lucky_Dude> this is the main issue
#341 [11:11] <Lucky_Dude> I bough minecraft during alpha or beta via a prepay debit credit card
#342 [11:12] <Lucky_Dude> meaning I do not have a any at all
#343 [11:12] <urielsalis> Lucky_Dude, you cant
#344 [11:12] * delmirgemes [delmirgemes@notlogged] has joined #minecrafthelp
#345 [11:12] <urielsalis> Lucky_Dude, you cant do international purchases with a prepaid card
#346 [11:12] <urielsalis> Lucky_Dude, its a US law
#347 [11:12] <urielsalis> Lucky_Dude, (and Mojang is in Sweden)
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#352 [11:13] <Lucky_Dude> hmm, meaning I could have use it via paypal in this case
#353 [11:13] <urielsalis> ??> Lucky_Dude account/trans-id/paypal
#354 [11:13] <Absol> Lucky_Dude: A Paypal transaction ID is a 17 character alphanumeric code. Example: 1AB23456C7890123D
#355 [11:13] <Absol> Lucky_Dude: If you need to recover your transaction ID, log into your PayPal account and search for "Mojang" under your Transaction History.
#356 [11:13] <Lucky_Dude> is been so long so I don't remember anything
#357 [11:13] <Lucky_Dude> thanks, I will give it a shot then
#358 [11:14] * urielsalis tips hat
#358 [11:16] * Private [Private@notlogged] has joined #minecrafthelp
#359 [11:16] <Private> my mc account is hacked i think i changed my password but i cant login on it
#360 [11:17] <Private> ........
#361 [11:17] <Private> Ow
#362 [11:17] <Private> nvm
#363 [11:17] <GreyVulpine> Private - After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access. This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#364 [11:17] <Private> u cant elp
#365 [11:17] <Private> ok.
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#368 [11:19] <Private> Wont work.
#369 [11:19] <Private> :(
#370 [11:19] <Private> Ples
#371 [11:19] <Private> HELP
#372 [11:19] <Private> .......
#373 [11:19] <Private> --------"
#374 [11:19] <GreyVulpine> Stop spamming
#375 [11:19] <Private> Sorry for being a faggot..
#376 [11:19] <GreyVulpine> Good bye
#377 [11:19] <GreyVulpine> !k Private
#378 [11:19] * GreyBot kicked Private from #minecrafthelp (Reason: rivate :<Kicks:1493>)
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#381 [11:23] <techno156> You have been busy
#382 [11:23] <techno156> It was half that, last time I saw it
#383 [11:23] <techno156> lol
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#385 [11:26] * Delaxarnyazer [Delaxarnyazer@notlogged] has quit. (Ping timeout: 198 seconds)
#386 [11:26] <Mike_> I want to customize the music on my discs by editing the content of the mine craft folder. How do I do this
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#390 [11:29] <Mike_> I want to change the song on my discs in mine craft by editing the mine craft folder How do I do that ?
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#403 [12:27] <koma12> Hi
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#405 [12:28] <koma12> Why i click "Forgot password?" and i dont got mail on my Mailbox
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#408 [12:29] <Gosha> я не могу зайти в свой акаунт меня наверно взломали
#409 [12:30] <Gosha> что мне делать?
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#416 [12:45] * PandaSnitcer [PandaSnitcer@notlogged] has joined #minecrafthelp
#417 [12:45] <PandaSnitcer> Hello can any one help me?
#418 [12:46] <PandaSnitcer> i can't login anymore on mu account and i don't know what to do ;(
#419 [12:46] <PandaSnitcer> i can't login anymore on mu account and i don't know what to do ;(
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#422 [12:48] <PandaSnitcher> Can anyone help me? but i can't login anymore on my main account ;( i tried al my passwords and email combinations but is did't help and it did't login ;/ HELP ME
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#425 [12:59] <Troxhi> my minecraft email was changed
#426 [12:59] * Smileface [Smileface@notlogged] has joined #minecrafthelp
#427 [12:59] <Troxhi> while I was online playing it
#428 [13:00] <Troxhi> nvm i just read
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#438 [13:28] <AmazingHero_> Alguem ai
#439 [13:28] <AmazingHero_> Preciso de ajuda
#440 [13:28] <AmazingHero_> Help-me
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#448 [13:39] <Mitch> I signed into minecraft and I can only play the demo, but I have bought the game years ago, this is the first time I'm having this problem. How can I fix this? Thank you
#449 [13:40] * sale [sale@notlogged] has joined #minecrafthelp
#450 [13:41] <TruVault> Hello, I have a problem with the change of address.
#451 [13:41] <TruVault> Hello, I have a problem with the change of address. mail data have been lost, and not vostonovit poluchaetsya, I tie an Account to another post?
#452 [13:42] * sale [sale@notlogged] has quit. (Client Quit)
#453 [13:44] <TruVault> that nothing can be done?
#454 [13:45] * Mr_Gamer_52 [Mr_Gamer_52@notlogged] has joined #minecrafthelp
#455 [13:46] <Mr_Gamer_52> http://paste.ubuntu.com/23533862/plain/
#456 [13:47] <Mr_Gamer_52> Please help me my launcher crash :(
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#466 [14:04] <Manface99> I can't run versions higher than 1.9.4
#467 [14:08] <Manface99> hello?
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#469 [14:10] <Manface99> hi
#470 [14:10] <Manface99> hi
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#473 [14:11] * Manface99 [Manface99@notlogged] has joined #minecrafthelp
#474 [14:12] <Manface99> Hi, i cant load any versions higher than 1.9.4
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#476 [14:13] <Manface99> hi
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#479 [14:17] <Mr_Gamer_52> http://paste.ubuntu.com/23533862/plain/
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#495 [14:35] <morgan0501kind0110> how do i get a refund?
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#503 [15:03] <DylanoChan> Omg
#504 [15:03] <DylanoChan> That scared the shit out of me
#505 [15:03] <Absol> DylanoChan: Please keep it civil
#506 [15:03] <DylanoChan> Oke
#507 [15:03] <DylanoChan> Absol
#508 [15:04] <DylanoChan> I was playing in a minecraft server and i died. So i spawned and everything was glitching ;/
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#511 [15:09] <Relictus> It will not let me login into my account after I reset the password, any reason why?
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#522 [15:39] <ArcherSquad> I cannot get into my minecraft account it seems asthough my login info changed please help me
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#525 [15:45] <ryan_> ii need help
#526 [15:45] * coolsa [coolsa@notlogged] has quit. (Ping timeout: 384 seconds)
#527 [15:46] <ryan_> it wont let me login to mc
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#530 [15:48] <ryan_> it wont let me login to mc
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#533 [15:51] <JELLY_> i have a plroblem with minecraft launcher
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#536 [15:56] <Fav02> i need help pls
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#541 [16:02] <ryan_> i need help i cant log in to mc
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#552 [16:26] <kok_chooi> hello
#553 [16:26] <kok_chooi> um
#554 [16:26] <kok_chooi> someone stole my minecraft account
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#560 [16:35] * sispillsalot [sispillsalot@notlogged] has joined #minecrafthelp
#561 [16:35] <sispillsalot> someone stole my minecraft account and i need help recovering it
#562 [16:37] * Matty4606 [Matty4606@notlogged] has joined #minecrafthelp
#563 [16:37] <sispillsalot> someone stole my minecraft account and i need help recovering it
#564 [16:39] <Matty4606> I know the right password for my account but it keeps saying "Error! Incorrrect Password Or Username" can someone give me advice
#565 [16:39] <sispillsalot> someone stole my minecraft account and i need help recovering it
#566 [16:40] <Matty4606> @sispillsalot
#567 [16:40] <sispillsalot> what
#568 [16:40] <Matty4606> You can recover your account at mojand.com
#569 [16:40] <sispillsalot> how
#570 [16:40] <Matty4606> **Mojang.com
#571 [16:40] <sispillsalot> how
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#573 [16:44] <sispillsalot> someone stole my minecraft account and i need help recovering it
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#580 [16:52] <Fect> Yes my accounte is locked and I need it unlocked
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#582 [16:52] <Fect> Hello?
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#586 [16:58] <sispillsalot> someone stole my minecraft account and i need help recovering it
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#588 [17:05] <Lemon`> ;( the amount of hackers out there...
#589 [17:09] <fu88k> Hi, can i ask why: i launch MinecraftLauncher games starts. You log in and so on. Then its get in main meniu its starts lagging like ********.... But then i launch game with just launcher (C:\Program Files (x86)\Minecraft\game (for example) ) not lagging that much. i dont understand its compiuter problem or just windows 10 done sthm ,becouse then i playing minecraft PE on PC its all good no lag...
#590 [17:11] <fu88k> #help Hi, can i ask why: i launch MinecraftLauncher games starts. You log in and so on. Then its get in main meniu its starts lagging like ********.... But then i launch game with just launcher (C:\Program Files (x86)\Minecraft\game (for example) ) not lagging that much. i dont understand its compiuter problem or just windows 10 done sthm ,becouse then i playing minecraft PE on PC its all good no lag...
#591 [17:14] <fu88k> its any one here
#592 [17:14] <fu88k> its any one here
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#594 [17:27] <fro> fro
#595 [17:28] <fro> fro
#596 [17:28] <fro> frde85
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#599 [17:32] <Phailop> i need help
#600 [17:32] <Phailop> I NEED HELP
#601 [17:33] <Phailop> hello
#602 [17:33] <Phailop> i cant log into / reset my password
#603 [17:34] <Phailop> uuuuuuu suuuuuck diiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiick
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#612 [17:58] <jj> can you help me?
#613 [17:58] <jj> i cant play minecraft because it doesnt running
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#616 [18:06] <laniebug130> When I try to open my minecraft, and then click play, it does not open. Does this have something to do with the windows 10? By the way, I have the PC version.
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#619 [18:08] <jj> http://paste.ubuntu.com/23534964/
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#622 [18:12] <josh__> hi
#623 [18:12] <josh__> hiiiiiiiiiiiiiiii :)
#624 [18:13] <thgilfodrol> hi
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#642 [19:01] * Anzhi is now known as Anzhelika|Away
#643 [19:01] <GAttiyah> Hey my sister is having trouble downloading minecraft onto our computer because of the outdated graphics
#644 [19:01] <GAttiyah> how can i update them?
#645 [19:01] <GAttiyah> http://paste.ubuntu.com/23535147/
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#652 [19:19] <fancy_pants99> how do i get the new luancher. i still have the old one
#653 [19:20] <fancy_pants99> how do i get the new luancher. i still have the old one
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#656 [19:35] <Tanner> So in minecraft pe I got to change my skin and it dosent even open it kicks me out if the game what should I do?
#657 [19:36] <Rikairchy> not change your skin?
#658 [19:36] <Tanner> What?
#659 [19:37] <Tanner> Yes my skin does not change I am stuck as Steve
#660 [19:38] <Rikairchy> try reinstalling PE
#661 [19:38] <Rikairchy> dunno if we support PE. might just be consoles
#662 [19:38] <Tanner> Ive done that 5 times and nothing happened
#663 [19:38] <Tanner> Ok just thought I eould ask
#664 [19:38] <Rikairchy> which device is this on?
#665 [19:38] <Rikairchy> iOS or Android
#666 [19:39] <Tanner> Android
#667 [19:39] <Tanner> Lg v20
#668 [19:39] <Rikairchy> try clearing your cache
#669 [19:39] <Rikairchy> might fix it. Although I know nothing of PE
#670 [19:39] <Tanner> Done that to ive deleted everything and nothing
#671 [19:40] <Tanner> Where should I go if you dont suport minecraft pe
#672 [19:42] <Rikairchy> well, we may.
#673 [19:42] <Rikairchy> I just have no idea how to fix it, even if we did.
#674 [19:42] <Rikairchy> The forums are always a great resource if no one is around
#675 [19:43] <Tanner> Ok Thank you
#676 [19:43] <Tanner> Bye
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#679 [19:48] <Nnaut> Is minecraft login working atm, I got a legit email from Mojang that suspicious activity was occuring on my account
#680 [19:48] <Nnaut> So I reset it and now I can't login
#681 [19:48] <Nnaut> At all
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#683 [19:51] * Anzhelika|Away is now known as Anzhi
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#685 [19:55] <Bruh> Hello my minecraft doesnt work it crashes when i try to open it
#686 [19:56] <thgilfodrol> ??> Bruh launcher/crash-log
#687 [19:56] <Absol> Bruh: We need to see your crash log, which appears after a crash.
#688 [19:56] <Absol> Bruh: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#689 [19:56] <Bruh> http://paste.ubuntu.com/23535333/
#690 [19:58] <Bruh> theres my crash report
#691 [19:58] <Bruh> :P
#692 [19:58] <thgilfodrol> Bruh: can you do a dxdiag report, as per the instructions below?
#693 [19:58] <thgilfodrol> ??> Bruh win/dxdiag
#694 [19:58] <Absol> Bruh: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#700 [20:00] <Bruh> http://paste.ubuntu.com/23535356/
#701 [20:00] <Bruh> theres my DxDiag
#702 [20:01] * Drkdaniel1401_ [Drkdaniel1401_@notlogged] has joined #minecrafthelp
#703 [20:02] <Drkdaniel1401_> hi i have a problem whit the open gl
#704 [20:02] <Drkdaniel1401_> http://paste.ubuntu.com/23535342/
#705 [20:02] * Drkdaniel1401 [Drkdaniel1401@notlogged] has quit. (Ping timeout: 195 seconds)
#706 [20:02] <Drkdaniel1401_> this is my dxdiag report
#707 [20:02] <Drkdaniel1401_> are you can help me?
#708 [20:02] <thgilfodrol> Drkdaniel1401_: one moment
#709 [20:03] <Chromaryu> Drkdaniel1401_: http://www.nvidia.com/Download/driverResults.aspx/110253/en-us
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#711 [20:03] <Chromaryu> Try this
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#715 [20:04] <Drkdaniel1401_> i have the driver of nvidia
#716 [20:04] <Drkdaniel1401_> but my error this persist
#717 [20:04] <thgilfodrol> ??> Bruh gpu/amd
#718 [20:04] <Absol> Bruh: You can get drivers for AMD (formerly ATI) GPUs here: http://support.amd.com/en-us/download/auto-detect-tool
#719 [20:04] <thgilfodrol> can you see if the issue continues with updated amd drivers?
#720 [20:04] <Bruh> thanks bby <3
#721 [20:05] <Drkdaniel1401_> but my video card is nvidia
#722 [20:05] <thgilfodrol> sorry Drkdaniel, that last message wasn't directed at you
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#724 [20:08] <Drkdaniel1401_> oh ok
#725 [20:08] <Drkdaniel1401_> but how i resolved my problem?
#726 [20:09] <Drkdaniel1401_> my card drive is actualizate
#727 [20:09] <Drkdaniel1401_> y copy new dll of the open gl
#728 [20:09] <Chromaryu> ???
#729 [20:09] <Chromaryu> Drkdaniel1401_: http://www.nvidia.com/Download/driverResults.aspx/110253/en-us
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#731 [20:10] <Drkdaniel1401_> but i have my card driver actulizate
#732 [20:10] <Drkdaniel1401_> but I have my video card updated
#733 [20:10] <Lord_Ralex> Drkdaniel1401_, you don't. Now install it again.
#734 [20:11] <Drkdaniel1401_> oh ok wait please
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#740 [20:20] <memelord420> i am having trouble launching Minecraft,Every time i launch or press start it goes to a white screen.
#741 [20:20] <Chromaryu> ??> memelord420 win/dxdiag
#742 [20:20] <Absol> memelord420: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#743 [20:21] <memelord420> thanks
#744 [20:23] <Drkdaniel1401_> lord _ ralex the instalation is runing
#745 [20:23] <Lord_Ralex> Drkdaniel1401_, has the game ever worked?
#746 [20:23] <Drkdaniel1401_> dont finish yet
#747 [20:24] <Drkdaniel1401_> lor ralex the instalation say error install controller grapihcs
#748 [20:24] <Drkdaniel1401_> and close all
#749 [20:25] <Drkdaniel1401_> what happen?
#750 [20:25] <Lord_Ralex> Well, considering the age of your computer, who knows. Either way, if the driver will not install, then that computer can't play Minecraft.
#751 [20:25] <Lord_Ralex> If it even could
#752 [20:26] <Lord_Ralex> Your computer is below the minimum requirements.
#753 [20:26] <Drkdaniel1401_> but
#754 [20:26] <Drkdaniel1401_> i play after minecraft
#755 [20:26] <Lord_Ralex> That made no sense.
#756 [20:26] <Drkdaniel1401_> But I played before minecfrat*
#757 [20:27] <Lord_Ralex> The game has been getting updates for years, your machine is no longer able to run it.
#758 [20:27] <Drkdaniel1401_> u.u ok thanks
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#760 [20:33] <MissFinest> How can I fix the intense lag in my minecraft? I'm using windows 10
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#767 [20:42] <Logan> I cannot access my account regardless of how many times I change password
#768 [20:43] <denis> im trying to sign into my minecraft account but its saying InvailedCredentailsException I reset my password and it still says the same thing
#769 [20:43] <Logan> Same here
#770 [20:43] <denis> even on the website it does the same thing
#771 [20:44] <Logan> Yep
#772 [20:44] <denis> :(
#773 [20:45] <Chromaryu> denis: How many time did you try to login?
#774 [20:46] <MissFinest> pij
#775 [20:47] <MissFinest> I got help from mojang support
#776 [20:47] <MissFinest> But how can I fix intense lag in windows 10
#777 [20:47] <denis> I tried logging in for the past 3 hours
#778 [20:48] <MissFinest> email mojang thats hwo i got mine fixed
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#781 [20:48] <denis> and yesterday i wouldn't work
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#783 [20:52] <Ankit> I have minecraft on my Xbox one. When I go to see my worlds, I see a grass block beside my world's name. Also, when I click on the world, nothing happens. Do you know what the problem is and can you help me?
#784 [20:53] <Ankit> Are u there?
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#786 [20:53] <mattym> Ankit, For console help you may want to check the forums, otherwise all I could suggest is trying to replace your saves with an earlier one if you use Xbox cloud saves.
#787 [20:55] <Ankit> What did you mean when you said, "You might want to check your forums..."?
#788 [20:55] * Black [Black@notlogged] has joined #minecrafthelp
#789 [20:55] <Black> so having some minidump issues
#790 [20:56] <Black> can someone tell me what the issue is
#791 [20:56] <mattym> ??> Black launcher/crash-log
#792 [20:56] <Absol> Black: We need to see your crash log, which appears after a crash.
#793 [20:56] <Absol> Black: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#794 [20:56] <mattym> Ankit, Here http://www.minecraftforum.net/forums/support/minecraft-xbox-one-edition
#795 [20:57] <Black> Completely ignored arguments: [--nativeLauncherVersion, 307] [21:48:53] [Client thread/INFO]: Setting user: BlackShadeGaming [21:48:56] [Client thread/WARN]: Skipping bad option: lastServer: [21:48:56] [Client thread/WARN]: Skipping bad option: streamPreferredServer: [21:48:56] [Client thread/INFO]: LWJGL Version: 2.9.4 [21:48:58] [Client thread/INFO]: Reloading ResourceManager: Default [21:48:59] [Sound Library Loader/INFO]: Starting up So
#796 [20:57] <Chromaryu> nop...
#797 [20:57] <Black> Completely ignored arguments: [--nativeLauncherVersion, 307] [21:48:53] [Client thread/INFO]: Setting user: BlackShadeGaming [21:48:56] [Client thread/WARN]: Skipping bad option: lastServer: [21:48:56] [Client thread/WARN]: Skipping bad option: streamPreferredServer: [21:48:56] [Client thread/INFO]: LWJGL Version: 2.9.4 [21:48:58] [Client thread/INFO]: Reloading ResourceManager: Default [21:48:59] [Sound Library Loader/INFO]: Starting up So
#798 [20:57] <Black> my bad
#799 [20:58] <Black> Completely ignored arguments: [--nativeLauncherVersion, 307] [21:48:53] [Client thread/INFO]: Setting user: BlackShadeGaming [21:48:56] [Client thread/WARN]: Skipping bad option: lastServer: [21:48:56] [Client thread/WARN]: Skipping bad option: streamPreferredServer: [21:48:56] [Client thread/INFO]: LWJGL Version: 2.9.4 [21:48:58] [Client thread/INFO]: Reloading ResourceManager: Default [21:48:59] [Sound Library Loader/INFO]: Starting up So
#800 [20:58] <mattym> Black, Read the instructions
#801 [20:58] <Black> wtf
#802 [20:58] <Black> im sorry
#803 [20:58] <Black> im trying to copy and paste it
#804 [20:58] <Black> I shouldent probably be doing that
#805 [20:59] <mattym> ??> Black launcher/crash-log
#806 [20:59] <Absol> Black: We need to see your crash log, which appears after a crash.
#807 [20:59] <Absol> Black: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#808 [20:59] <mattym> Black, Read ALL the instructions again
#809 [20:59] <Ankit> When I checked the forums, I couldn't see my issue.
#810 [20:59] <mattym> Ankit, Then create a new post
#811 [21:00] <Ankit> Do you have to create an account to post something?
#812 [21:01] <Black> is it necessary
#813 [21:01] <Black> to download text
#814 [21:01] <mattym> Black, Read the instructions again
#815 [21:01] <mattym> Ankit, Yes
#816 [21:02] <Black> the instructions dont spesify that
#817 [21:02] <mattym> Black, Have you posted the crash log to the site?
#818 [21:02] <Black> but my bad
#819 [21:02] <Black> ima retard sorry its 2 o clock for me
#820 [21:03] <Black> http://paste.ubuntu.com/23535514/
#821 [21:03] <Black> sorry about that
#822 [21:03] <mattym> Black, Your able to get as far as the main menu right?
#823 [21:03] <Black> yes
#824 [21:03] <mattym> Black, From the games Title Menu select Options, then Video Settings, scroll down and make sure Use VBO's are set to Off.
#825 [21:03] <Black> thats it
#826 [21:03] <mattym> Black, Should be
#827 [21:04] <Black> thank you sorry for acting idiotic
#828 [21:04] <Black> its been a long night
#829 [21:04] <mattym> Happens
#830 [21:06] <Ankit> My mother said I have to go to sleep, but thank you for your support. Good Night!
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#834 [21:20] <royalfluffybutt2> I need help recovering an account
#835 [21:20] <royalfluffybutt2> nvm imma leave now
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#838 [21:38] <Thisguy_> You guys do mod help?
#839 [21:38] <thgilfodrol> mod support can usually be found in #ftb
#840 [21:39] <thgilfodrol> unless it's optifine
#841 [21:39] <Thisguy_> I'd think Intangible was skipped by FTB since it's 1.8.9 and they probably rolled right to 1.10 or even have yet to update
#842 [21:39] <Thisguy_> But I've done next to no research on what FTB's doing lately XD
#843 [21:40] * Anzhelika|Away is now known as Anzhi
#844 [21:40] <Thisguy_> Specfically, if it helps, I'm trying to kill a deity I made in Intangible
#845 [21:40] <thgilfodrol> could probably try anyway, some people are bound to have heard of it
#846 [21:41] <Thisguy_> I've made a deity whose secondary effect is expressed when I summon his avatar. This is unfortunate, because I don't like his secondary. Now I want him dead. I've got six deity hammers lined up in a row, but I've gotten up to four repeaters of delay and the third one still refuses to power up after the first two. Am I doing something wrong?
#847 [21:42] * Tep [Tep@notlogged] has joined #minecrafthelp
#848 [21:42] <Tep> Hey, I need help migrating a pretty old minecraft account to a mojang account.
#849 [21:44] <thgilfodrol> Tep, what's the issue?
#850 [21:44] <Tep> I have completely forgotten the email address, and the transaction code is long gone.
#851 [21:44] <thgilfodrol> have you tried all your emails?
#852 [21:45] <thgilfodrol> and checked spam/junk folders, upon requesting a password change?
#853 [21:45] <Tep> Yeah, the account's from 2008 and I can't remember what it used to be, along with that I'm pretty sure the email was deleted as yahoo does that.
#854 [21:46] <thgilfodrol> I can relate to that- my account was originally linked to a hotmail account that somehow vanished off the earth
#855 [21:46] <thgilfodrol> I'd contacted mojang with relevant info I could come up with- method of payment, rough date, etc
#856 [21:47] <thgilfodrol> it might work for you- try the following:
#857 [21:47] <thgilfodrol> ??> Tep account/send-email
#858 [21:47] <Absol> Tep: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#859 [21:47] <Absol> Tep: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#860 [21:47] <Tep> The problem is I don't have the transaction id
#861 [21:48] <thgilfodrol> mention that in the email, but include payment details that you can remember
#862 [21:48] <Tep> Alright.
#863 [21:48] * BurnCalories [BurnCalories@notlogged] has joined #minecrafthelp
#864 [21:49] <BurnCalories> Hi can someone help me
#865 [21:50] <thgilfodrol> BurnCalories: what do you need help with?
#866 [21:50] * hinmena [hinmena@notlogged] has joined #minecrafthelp
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#868 [21:51] <BurnCalories> my account was hacked on September 3rd 2016 and i didnt know because i had no PC at that time because i was living in a different state and im now on vacation in my hometown with a PC trying to play minecraft and going through emails because i couldnt find my password and then i discovered it was anonymously changed to mc_kmc5a_alt@contbay.com. Can anyone help me change it back to my email even though they changed it a
#869 [21:52] <BurnCalories> and i cant even use them with my benefits
#870 [21:52] <BurnCalories> so i wasted money
#871 [21:53] <Andrio> thgilfodrol, Hotmail tends to do that...
#872 [21:53] * techno156 [techno156@notlogged] has joined #minecrafthelp
#873 [21:53] <Andrio> it's the main reason I recommend staying the hell away from it.
#874 [21:53] <BurnCalories> so that email is connected to hotmail
#875 [21:53] <Andrio> It is?
#876 [21:53] <thgilfodrol> Andrio: ye-eah, I contacted microsoft support and they were just like "oh but you can just make another for free!"
#877 [21:53] <mattym> BurnCalories, Thats not what he was saying
#878 [21:53] <mattym> ??> BurnCalories account/send-email
#879 [21:54] <Absol> BurnCalories: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#880 [21:54] <Absol> BurnCalories: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#881 [21:54] <BurnCalories> o sorry i didnt realize he was talking to someone else
#882 [21:54] <BurnCalories> and i cant provide the account email because now its saying that isnt the right email so they changed it again
#883 [21:55] <BurnCalories> and i cant even change it because i dont know the other new email
#884 [21:56] <BurnCalories> is there a way to track that email and go through it
#885 [21:56] <mattym> BurnCalories, Read the info Absol wrote, fill out the form that was linked.
#886 [21:56] <BurnCalories> like a link or something if so please send it to me
#887 [21:56] <BurnCalories> o ok
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#890 [22:06] <PumpkinOverlord> Hey. Can anyone help me with a bit of specifics on what Minecraft runs on? Should it work with Java 9?
#891 [22:06] <Andrio> Java 9 is a thing?
#892 [22:06] <Andrio> I don't see why not. Try it.
#893 [22:06] <PumpkinOverlord> I use a Linux Computer, and I can run it fine with Java 7 runtime, but when I use 9, it won't work
#894 [22:06] <Andrio> What happened?
#895 [22:06] <PumpkinOverlord> I tried to install java 8, but I can't figure it out
#896 [22:07] <Lord_Ralex> Why are you using 9...
#897 [22:07] <Lord_Ralex> When it's not even remotely ready
#898 [22:07] <PumpkinOverlord> The launcher opens up, but it just says "Loading..." on the big button
#899 [22:07] <PumpkinOverlord> I'm using java 9 because I was trying to use something other than 7 because 1.11 says that java 8 will be required in the future, but I don't have java 8 and I can't figure out how to install it
#900 [22:07] <PumpkinOverlord> If that makes sense
#901 [22:08] <Lord_Ralex> That doesn't
#902 [22:08] <Lord_Ralex> Don't use 9
#903 [22:08] <Lord_Ralex> Fix your 8
#904 [22:08] <PumpkinOverlord> I don't know how tho :(
#905 [22:08] <PumpkinOverlord> I tried all the tutorials and stuff. I can't figure it out
#906 [22:10] <Andrio> What happened?
#907 [22:10] <PumpkinOverlord> What do you mean "What happened?" What happened when I used java 9?
#908 [22:10] <Andrio> What happened when you tried installing Java 8?
#909 [22:10] <PumpkinOverlord> Nothing
#910 [22:13] <Lord_Ralex> Something does happen
#911 [22:13] <Lord_Ralex> You will get some output
#912 [22:13] <Lord_Ralex> That matters.
#913 [22:14] <BurnCalories> ;(
#914 [22:14] * Rv0206 [Rv0206@notlogged] has joined #minecrafthelp
#915 [22:14] <PumpkinOverlord> I installed java 8, but it didn't do anything to my computer. There is no option to use java 8 when opening minecraft, whereas I can choose between 7 and 9
#916 [22:15] <PumpkinOverlord> It didn't do anything to my computer other than now I have a file tree with java stuff in it*
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#918 [22:17] <PumpkinOverlord> Ugh. I have to go. Thank you guys for your time, even though you couldn't help. Have a good night/day/morning/whenever it is where you are
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#920 [22:17] * techno156 [techno156@notlogged] has quit. (Quit: There are those who live without living. Don't be one of those.)
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#923 [22:19] <Rv0206> Hello everyone, i have a question this is a first for me im not to tech savvy but i only play FTB launcher never had any problems today i tried log in and said my password was wrong i went to reset my password got the email conformation reset it and did not work i tried it again and now im not getting the email to reset my password and nothing else seems to work, anyone that can help me with this thanks in advance
#924 [22:19] <mattym> ??> Rv0206 login/throttle
#925 [22:19] <Absol> Rv0206: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#926 [22:19] <Absol> Rv0206: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#927 [22:20] <Rv0206> Okay thank you for the quick replies i will try that then thank you very much
#928 [22:23] * slender_cur [slender_cur@notlogged] has joined #minecrafthelp
#929 [22:28] * XDXPorkchop [XDXPorkchop@notlogged] has joined #minecrafthelp
#930 [22:30] <XDXPorkchop> i am having issues with installing drivers, can someone help me?
#931 [22:30] <XDXPorkchop> specificly my gpu/graphics card
#932 [22:30] <mattym> XDXPorkchop, Do you have the link to your dxdiag report? If so please post the link in this chat.
#933 [22:31] <XDXPorkchop> http://paste.ubuntu.com/23535807/
#934 [22:33] <mattym> XDXPorkchop, Download and Install the file from this page http://www.nvidia.com/Download/driverResults.aspx/111032/en-us
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#937 [22:37] <XDXPorkchop> it isnt compatible
#938 [22:37] <XDXPorkchop> thats what it said
#939 [22:37] <mattym> XDXPorkchop, What was the exact message?
#940 [22:39] <XDXPorkchop> "This NVIDIA graphics driver is not compatible with this version of windows"
#941 [22:40] <mattym> XDXPorkchop, And you hit the download button right on the page I linked?
#942 [22:40] <XDXPorkchop> yes
#943 [22:40] <mattym> XDXPorkchop, Thats not good.
#944 [22:40] <mattym> XDXPorkchop, Try restarting your computer, then running the file again
#945 [22:41] <XDXPorkchop> ok
#946 [22:42] * Lemon` [Lemon`@notlogged] has quit. (Quit: Connection closed for inactivity)
#947 [22:44] * XDXPorkchop_ [XDXPorkchop_@notlogged] has joined #minecrafthelp
#948 [22:44] <XDXPorkchop_> im back, no luck
#949 [22:45] <mattym> XDXPorkchop_, Thats odd, it shouldnt be giving you that error.
#950 [22:45] <XDXPorkchop_> hmm
#951 [22:45] <mattym> XDXPorkchop_, Delete the file and try downloading it again http://www.nvidia.com/Download/driverResults.aspx/111032/en-us
#952 [22:46] <XDXPorkchop_> ok
#953 [22:46] * slender_cur [slender_cur@notlogged] has quit. (Quit: Web client closed)
#954 [22:50] <XDXPorkchop_> Same error
#955 [22:50] <mattym> XDXPorkchop_, Was the dxdiag you gave me from the computer you are having problems with/currently on?
#956 [22:51] <XDXPorkchop_> yeah
#957 [22:51] <mattym> XDXPorkchop_, Hmm, well thats the download for your hardware on the version of Windows you have. There is no reason it should be giving that error
#958 [22:53] <XDXPorkchop_> i have the disc that is supposed to install everything, should i try that again?
#959 [22:53] * memelord420 [memelord420@notlogged] has quit. (Ping timeout: 195 seconds)
#960 [22:54] <mattym> XDXPorkchop_, Yeah, its worth a try.
#961 [22:54] <XDXPorkchop_> ok
#962 [22:58] <XDXPorkchop_> its telling me to rebbot, ill be right back
#963 [22:58] <mattym> XDXPorkchop_, If its saying that just try the game after the restart
#964 [22:59] <XDXPorkchop_> ok
#965 [22:59] * Pseudohuman [Pseudohuman@notlogged] has joined #minecrafthelp
#966 [22:59] <Pseudohuman> Hello! I got some issues with my Minecraft launcher (or game version?). This only happens when I’m playing Minecraft 1.11 vanilla! It just closest Minecraft without a reason! > http://paste.ee/p/0vq1v >http://pastebin.com/6GUYZyqn
#967 [23:00] <mattym> ??> Pseudohuman mods
#968 [23:00] <Absol> Pseudohuman: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#969 [23:00] <Absol> Pseudohuman: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#970 [23:00] <Pseudohuman> No, no mods!
#971 [23:00] <Pseudohuman> Just plain Vanilla
#972 [23:01] <Pseudohuman> If it were mods, I would ask in the Minecraft Forum
#973 [23:01] <mattym> Pseudohuman, Then use the regular launcher
#974 [23:01] * XDXPorkchop [XDXPorkchop@notlogged] has joined #minecrafthelp
#975 [23:01] <XDXPorkchop> that didn't work, the game still crashed
#976 [23:01] * Pseudohuman [Pseudohuman@notlogged] has quit. (Client Quit)
#977 [23:02] <mattym> ??> XDXPorkchop launcher/crash-log
#978 [23:02] <Absol> XDXPorkchop: We need to see your crash log, which appears after a crash.
#979 [23:02] <Absol> XDXPorkchop: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#980 [23:02] * XDXPorkchop_ [XDXPorkchop_@notlogged] has quit. (Ping timeout: 195 seconds)
#981 [23:02] <mattym> XDXPorkchop, After you get that, can you also generate a new dxdiag report and get me the link to it.
#982 [23:02] <XDXPorkchop> yep
#983 [23:04] * Lildirt [Lildirt@notlogged] has quit. (Ping timeout: 198 seconds)
#984 [23:04] <XDXPorkchop> http://paste.ubuntu.com/23535891/ crash log
#985 [23:05] <XDXPorkchop> http://paste.ubuntu.com/23535898/ and the dxdiag report
#986 [23:05] <mattym> XDXPorkchop, Sorry, what I mean is, do the dxdiag instructions from scratch, that is just the old report
#987 [23:05] <mattym> ??> XDXPorkchop win/dxdiag
#988 [23:05] <Absol> XDXPorkchop: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#989 [23:06] <XDXPorkchop> oh new stuff ok
#990 [23:07] <XDXPorkchop> http://paste.ubuntu.com/23535935/
#991 [23:08] <XDXPorkchop> that should be new
#992 [23:08] <mattym> XDXPorkchop, Yeah, its still showing the drivers as not being installed
#993 [23:08] * Lildirt [Lildirt@notlogged] has joined #minecrafthelp
#994 [23:09] <mattym> XDXPorkchop, Based on the hardware, im guessing this was a custom built PC?
#995 [23:09] <XDXPorkchop> yes
#996 [23:09] <XDXPorkchop> built it 2 days ago
#997 [23:09] <mattym> XDXPorkchop, Did you put it together yourself or have it done?
#998 [23:09] <XDXPorkchop> myself
#999 [23:10] <mattym> XDXPorkchop, And the CD you used to try and install stuff from, was it the one that came with the graphics card?
#1000 [23:10] <XDXPorkchop> yes
#1001 [23:11] <mattym> XDXPorkchop, Are you absolutely sure you connected the card properly?
#1002 [23:12] <XDXPorkchop> are you talking about the wiring or the actual connection to the motherboard?
#1003 [23:12] <mattym> Both
#1004 [23:13] <XDXPorkchop> yeah im pretty sure, i only had a problem putting on the side panel, the wires were blocking it from going back on so i kind of pushed the wire as much as i could out of the way to get it on. i can reinstall the card if you think it will help
#1005 [23:14] <mattym> XDXPorkchop, And you were able to power the card directly from the power supply right, no adapters
#1006 [23:14] <XDXPorkchop> yes
#1007 [23:14] <mattym> XDXPorkchop, Power supply model?
#1008 [23:15] <XDXPorkchop> corsair cs650m
#1009 [23:15] <XDXPorkchop> modular
#1010 [23:16] <mattym> XDXPorkchop, Yeah, not sure what to say.
#1011 [23:16] <mattym> XDXPorkchop, It should be working.
#1012 [23:16] <mattym> XDXPorkchop, Do you still that the download from Nvidia?
#1013 [23:16] <XDXPorkchop> i can get it again
#1014 [23:16] <mattym> XDXPorkchop, Right click it, select Run as Administrator and see if anything different happen
#1015 [23:16] <XDXPorkchop> ok
#1016 [23:16] <mattym> http://www.nvidia.com/Download/driverResults.aspx/111032/en-us
#1017 [23:17] <XDXPorkchop> where should i make the extraction path or should i leave it the same
#1018 [23:18] <mattym> XDXPorkchop, Leave it default
#1019 [23:18] <XDXPorkchop> seems to be doing the same thing
#1020 [23:18] <mattym> XDXPorkchop, Does it even get to the part where it lets you choose Express or Custom install?
#1021 [23:19] <XDXPorkchop> no, just checks system compatibiltiy
#1022 [23:19] <XDXPorkchop> yeah same message
#1023 [23:19] <mattym> XDXPorkchop, Ok, unless the dxdiag is lying, you have Window 10 right?
#1024 [23:19] <XDXPorkchop> yeah windows ten pro 64 bit
#1025 [23:20] <XDXPorkchop> something like that
#1026 [23:20] <mattym> XDXPorkchop, And it is a GTX 1070 graphics card?
#1027 [23:20] <XDXPorkchop> yeah
#1028 [23:21] <mattym> XDXPorkchop, I'd say its possible Nvidia goofed and is linking the wrong download, but that wouldnt explain why the one on the disk pretended to work.
#1029 [23:21] <XDXPorkchop> i can try reinstalling the card, will that maybe help?
#1030 [23:22] <mattym> XDXPorkchop, That shouldnt make a difference.
#1031 [23:22] <mattym> XDXPorkchop, Its showing up in the report, so the computer knows its there. It just doesnt have any drivers installed
#1032 [23:22] <mattym> and for some reason isnt letting you fix that
#1033 [23:23] <XDXPorkchop> i didn't put in the windows code yet, would that make any difference?
#1034 [23:23] <mattym> XDXPorkchop, Shouldnt really
#1035 [23:23] <XDXPorkchop> thats really strange
#1036 [23:25] <mattym> Are other games working?
#1037 [23:25] <XDXPorkchop> like?
#1038 [23:25] <mattym> XDXPorkchop, Anything else
#1039 [23:26] <XDXPorkchop> i just got the os tonight, and i wanted to run minecraft as an initial test, and haven't gotten anything else
#1040 [23:26] <mattym> XDXPorkchop, Minecraft actually requires stuff the drivers will install, but some other games will work on the default driver you have now
#1041 [23:26] <mattym> XDXPorkchop, Seeing if another game worked would be a way to test of the graphics card itself is working
#1042 [23:27] <XDXPorkchop> is there a game i can instal real quick?
#1043 [23:27] <mattym> not that i can think of off the top of my head
#1044 [23:27] <mattym> XDXPorkchop, Ok, well lets see if we can at least get the integrated GPU functioning
#1045 [23:27] <XDXPorkchop> ok
#1046 [23:27] <mattym> XDXPorkchop, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/26404
#1047 [23:27] <XDXPorkchop> walk me through it
#1048 [23:29] <XDXPorkchop> error: this computer does not meet the minimum requirments for installing the software
#1049 [23:29] <mattym> XDXPorkchop, Try running Windows Update, if it finds updates, do them all.
#1050 [23:30] <mattym> XDXPorkchop, If after that it hasnt found the graphics drivers, try running the installers again
#1051 [23:30] <XDXPorkchop> which installerws, the discs?
#1052 [23:30] <mattym> XDXPorkchop, The downloads
#1053 [23:30] <XDXPorkchop> ok
#1054 [23:34] <XDXPorkchop> i dont see any updates for the card but they are downloading
#1055 [23:38] * Casey [Casey@notlogged] has joined #minecrafthelp
#1056 [23:40] * Casey [Casey@notlogged] has quit. (Client Quit)
#1057 [23:40] * Casey [Casey@notlogged] has joined #minecrafthelp
#1058 [23:41] <XDXPorkchop> there were a lot of updates
#1059 [23:41] <XDXPorkchop> hopefully it works now
#1060 [23:42] <mattym> XDXPorkchop, It may take a while to do all the update, and will most likely need you to restart. If it doesnt need you to restart, do so anyway before trying to install them again.
#1061 [23:43] <XDXPorkchop> yeah its taken quite a bit, hopefully thats a good thing.
#1062 [23:43] <Casey> Hello I have a problem with my recently downloaded minecraft launcher crashing without opening the game repeadetly
#1063 [23:43] <Casey> I have the crash report to show someone but I do not know how to privatley
#1064 [23:44] <mattym> XDXPorkchop, Yeah its possible i guess with the install as fresh as it is for you, that its missing something the installers need to work. Let if finish and hopefully it improves
#1065 [23:44] <mattym> ??> Casey launcher/crash-log
#1066 [23:44] <Absol> Casey: We need to see your crash log, which appears after a crash.
#1067 [23:44] <Absol> Casey: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1068 [23:44] <Casey> http://paste.ubuntu.com/23536026/
#1069 [23:44] <Casey> THere you are
#1070 [23:45] <mattym> Casey, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-?product=81507
#1071 [23:46] <Casey> Mattym I am trying to make sure you are a reliable source but I cannot find your name on the side with a + or a @
#1072 [23:46] <mattym> Casey, And that matters why?
#1073 [23:46] <Casey> Well I dont want to download a virus
#1074 [23:47] <mattym> Casey, I linked you to an Intel page
#1075 [23:47] <Casey> Ok
#1076 [23:48] <Casey> So I am to download that?
#1077 [23:48] <mattym> Casey, Download then Install/Run it
#1078 [23:48] <Casey> ok
#1079 [23:52] <Casey> Ok It is downloaded Do I need to do anything else
#1080 [23:52] <mattym> Casey, Did you install it?
#1081 [23:52] <Casey> Yes I think
#1082 [23:53] * sam [sam@notlogged] has joined #minecrafthelp
#1083 [23:53] <mattym> Casey, When it finishes it will tell you to restart the computer, has it done that?
#1084 [23:53] <Casey> No it has not
#1085 [23:53] * sam is now known as Guest6704
#1086 [23:53] <Casey> I will continue to follow the steps it is telling me
#1087 [23:53] <mattym> Casey, Ok
#1088 [23:53] <Guest6704> hi i can't login to my account no matter what i do. I changed my password just incase i forgot and it still says its wrong
#1089 [23:54] <mattym> ??> Guest6704 login/throttle
#1090 [23:54] <Absol> Guest6704: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1091 [23:54] <Absol> Guest6704: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#1092 [23:55] <Guest6704> but i didn't make a mistake in the password in the first place
#1093 [23:55] <Guest6704> it just doesn't except my password
#1094 [23:56] <mattym> Guest6704, There are many causes, but if you get the same error after changing the password, it indicates a lockout
#1095 [23:57] <Guest6704> what could be other reasons tho? because i can guarantee you i wasn't making an error in the password. I have this plugin on my comp that enables me to see passwords as i type. and i made no mistake
#1096 [23:57] * XDXPorkchop [XDXPorkchop@notlogged] has quit. (Ping timeout: 195 seconds)