#MinecraftHelp > 2016-12-03
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#2 [00:11] * cake [cake@notlogged] has joined #minecrafthelp
#3 [00:11] <cake> is there a place where i acn talk to mojang staff live?
#4 [00:11] * avery [avery@notlogged] has joined #minecrafthelp
#5 [00:13] <avery> Hey I am trying to acess my old minecraft that I have not played for years and have not migrated. I do not have acess to the email I signed up with and it was so long ago I cant find a transaction recipt
#6 [00:13] <CubeTheThird> cake, there is not
#7 [00:14] <mattym> ??> avery account/trans-id
#8 [00:14] <Absol> avery: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#9 [00:14] <mattym> avery, Check the link from Absol to see if you may have an alternate way to find it.
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#11 [00:14] <avery> Thank you very much
#12 [00:15] <WowKyle> Minecraft keeps crashing for me. I just got a new Windows PC. Its a Inspiron 1318. Here is crash log: ---- Minecraft Crash Report ---- // You're mean. Time: 12/2/16 10:13 PM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl
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#14 [00:16] <mattym> WowKyle, Do you have the link to your dxdiag report? If so please post the link in this chat.
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#16 [00:16] <WowKyle> How do I get that?
#17 [00:16] <mattym> ??> WowKyle win/dxdiag
#18 [00:16] <Absol> WowKyle: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#19 [00:17] <WowKyle> Page won't load...
#20 [00:17] <mattym> WowKyle, Ok, one moment
#21 [00:17] <mattym> WowKyle, Press down the Windows Key and the R key on your keyboard at the same time.
#22 [00:17] <WowKyle> Ok
#23 [00:18] <mattym> WowKyle, That should open a window, in that window type in dxdiag then hit ok
#24 [00:18] <mattym> WowKyle, That will open a program.
#25 [00:18] <mattym> WowKyle, Click the save all information button, open the text file it makes, copy everything, it is long, then go to paste.ubuntu.com
#26 [00:19] <mattym> WowKyle, Paste the log into the big box on that page, enter anything in the Poster box, then hit the Paste! button at the bottom of the page.
#27 [00:19] <WowKyle> ok
#28 [00:19] <WowKyle> 1 sec
#29 [00:19] <mattym> WowKyle, Then put the link/url of the page it takes you to into the chat here
#30 [00:20] <WowKyle> Alright
#31 [00:20] <WowKyle> Takin a bit to load...I only have 2 gb ram.I'm gonna upgrade to 4
#32 [00:20] <mattym> WowKyle, Take your time.
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#34 [00:22] <WowKyle> Almost done loading...
#35 [00:24] <WowKyle> Crap...I have to go. I'll contact this server again tomorrow.
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#39 [00:35] <mendee> help
#40 [00:35] <mendee> @xales
#41 [00:36] <mendee> zed
#42 [00:37] <CubeTheThird> mendee, don't just ping random people
#43 [00:37] <CubeTheThird> mendee, if you need help then start by explaining what the problem is
#44 [00:43] <techno156> Well, that was productive
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#48 [01:22] <Dustin> I cant log into my account
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#51 [01:35] <jaminb236> Hi there, I just want to report an ebay seller who is selling stolen accounts. chrispranks if you can't help me here that is fine.
#52 [01:35] <GreyVulpine> We can't do anything about it here
#53 [01:35] <mattym> jaminb236, You should report that do Ebay.
#54 [01:35] <jaminb236> will do, thanks.
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#58 [02:17] <KMBBANS> http://pastie.org/private/7mvlhl3jfrp5jx0k3fgvjg
#59 [02:17] <KMBBANS> that is the issue i need help with
#60 [02:18] <KMBBANS> not sure is anyone here can help with that but someone sent me here to see if i could get help
#61 [02:18] <Andrio> This is #minecrafthelp
#62 [02:18] <Andrio> You should probably find a support venue for your VPN
#63 [02:18] <Andrio> Or their client.
#64 [02:18] <KMBBANS> i tried on freenode
#65 [02:19] <KMBBANS> someone sent me here to ask lol
#66 [02:19] <Andrio> Well, that's just dumb.
#67 [02:23] <KMBBANS> ive been sent to like 100 different places
#68 [02:24] <KMBBANS> and they always say this isnt this right place lol
#69 [02:24] <KMBBANS> i just wish i could find or be sent to the right place
#70 [02:24] <Andrio> mm
#71 [02:27] <KMBBANS> do you possably know where i could get help with that issue
#72 [02:27] <KMBBANS> even if it is just a guess ill take it anything that can keep me looking for help
#73 [02:28] <Andrio> Google?
#74 [02:29] <KMBBANS> lol that was the first place i tried then i contacted my VDS provider they told me to contact openvpn open vpn told me to go to the freenode thing and ever since then ive been sent from channel to channel and website to website lol
#75 [02:30] <Andrio> ._.
#76 [02:30] <techno156> KMBBANS, hello again
#77 [02:30] <techno156> This is hardly the right place, though
#78 [02:31] <techno156> Perhaps you should look at a general support channel/place (for software) and see if they can offer any help
#79 [02:32] <KMBBANS> yea i know im not really all that into this whole VDS and stuff i just thought server and ppl make minecraft servers might be able to help in some way lol
#80 [02:34] <techno156> lol
#81 [02:35] <KMBBANS> is there a node on freenode for software support?
#82 [02:35] <KMBBANS> channel i mean
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#89 [03:28] <techno156> KMBBANS, no idea. Perhaps you could ask the general channel if there is
#90 [03:45] <thgilfodrol> there's #techsupport on snoonet but I'm not sure if they cater to power users as much
#91 [03:45] <thgilfodrol> oh he left, chat was scrolled up
#92 [03:59] <Chromaryu> vpn...
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#97 [04:09] <sirrnd> ey'all. how's the performance on amd gpus? specifically on r9 390
#98 [04:09] <techno156> Should decent, given that it runs well on the Intel Integrateds
#99 [04:09] <techno156> (only the newer ones, mind)
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#101 [04:11] <thgilfodrol> r9 390s are decent afaik, I know someone who rocks a 390x I think
#102 [04:11] <thgilfodrol> haven't heard of complaints from them
#103 [04:11] <Benni> Hallo Mojang Support Center Ich kann mich seit knapp 2 Tagen nicht mehr in meinen Account einloggen. Ich habe das Passwort schon mehrere male geändert, auch die E-Mail Adresse habe ich einmal geändert. Ich weiß nicht mehr was ich tuen soll. Ich hoffe ihr könnt mir Helfen. Eine ID habe ich leider nicht mehr.
#104 [04:11] <thgilfodrol> ??> Benni lang/de
#105 [04:11] <Absol> Benni: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
#106 [04:12] <Benni> Hello Mojang Support Center I can not log in to my account for more than 2 days. I have changed the password several times, the e-mail address I once changed. I do not know what to do. I hope you can help me. An ID I have unfortunately no more.
#107 [04:13] <thgilfodrol> Benni: to confirm, do you have access to the email account, and are you receiving emails?
#108 [04:13] <sirrnd> I'm asking about r9 390 because I'm getting low framerate compared to another older video card (gtx 760)
#109 [04:13] <thgilfodrol> sirrnd: drivers are up to date right?
#110 [04:14] <sirrnd> yeah, i've done a lot of troubleshooting and I'm thinking that minecraft is just not made for my fpu
#111 [04:14] <sirrnd> gpu*
#112 [04:14] <Benni> Yes, I have access to the email address from the Minecraft account
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#114 [04:15] <sirrnd> I get up to 120 fps, but it dips down to 40
#115 [04:15] <sirrnd> on gtx760 40 fps never happend
#116 [04:15] <thgilfodrol> Benni: I'm thinking it could just be that you've been temporarily locked out from signing in
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#118 [04:15] <thgilfodrol> ??> Benni login/throttle
#119 [04:15] <Absol> Benni: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#120 [04:15] <Absol> Benni: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#121 [04:16] <thgilfodrol> sirrnd: is this only in mc?
#122 [04:16] <Benni> I was then yesterday evening apparently synonymous. But this morning it was still not. How long is the such a lock
#123 [04:17] <thgilfodrol> Benni: the lock is 3 hours, and will require you to change the password again after the 3 hours has passed to be able to log in again
#124 [04:17] <sirrnd> thgilfodrol: yes, I run gta on very high at ~60fps, hitman 2016 maxed 60fps
#125 [04:18] <Benni> okay
#126 [04:18] <Benni> @Absol I can still play normally?
#127 [04:19] <thgilfodrol> Benni: if the lock was the cause, yes, you will be able to log in fine after the lock
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#129 [04:19] <thgilfodrol> ??> Benni bot
#130 [04:19] <Absol> Benni: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#131 [04:20] <thgilfodrol> Benni: if it isn't, and you've changed the password after 3 hours yet it still doesn't work, feel free to join the channel again and ask for help
#132 [04:21] <Benni> Can I continue to play normally?
#133 [04:21] <thgilfodrol> Benni: yes, after the 3 hours has passed
#134 [04:23] <thgilfodrol> sirrnd: I'm not too sure then, if it's not a drivers issue
#135 [04:23] <thgilfodrol> could probably check the Minecraft profile in CCC (or whatever they call the new crimson ui) and make sure nothing weird is set there
#136 [04:24] <sirrnd> there is actually not minecraft profile there..
#137 [04:25] <thgilfodrol> hmm, yeah idk then; sorry
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#139 [04:27] <Motte_55> Ehen are coming Minecraft Mods to Xbox One?
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#144 [05:02] <Chris_> Hello, i'd like to know if it's possible to recover my deleted account? An answer stating yes or no is enough, thank you.
#145 [05:03] <Andrio> ??> Chris_ account/delete/recovery
#146 [05:03] <Absol> Chris_: If you have deleted your account or believe it has been deleted, Mojang Customer Support can recover it.
#147 [05:03] <Absol> Chris_: To do so, you need to contact customer support using the web form found at http://help.mojang.com/customer/portal/emails/new. Don't forget to include your transaction ID!
#148 [05:03] <Chris_> What if I dont have transaction ID? Just have email and password?
#149 [05:04] <Chris_> Lets say I have never bought Minecraft on that account, but I want that account back because I want the email
#150 [05:04] <Andrio> Then I'm not sure.
#151 [05:05] <Chris_> Okay :( Thanks for the help though! :)
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#153 [05:07] <techno156> e-mail?
#154 [05:07] <techno156> Wouldn't that be on the provider?
#155 [05:11] <Andrio> sorry?
#156 [05:11] <thgilfodrol> I'm guessing mojang's system doesn't release deleted accounts' emails, so people can't use them again or something
#157 [05:11] <Andrio> mm
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#162 [05:20] <Chris_> Hello, Im back :D Let's say I have 2 Mojang account, Account A and Account B. I've bought Minecraft on Account A, but I'd like to export Minecraft on Account A to Account B. Is it possible?
#163 [05:22] <thgilfodrol> I'm not sure if mojang would allow that, but if you have your transaction ID I suppose you could try
#164 [05:22] <thgilfodrol> ??> Chris_ mojang/send-email
#165 [05:22] <thgilfodrol> ??> Chris_ account/send-email
#166 [05:22] <Absol> Chris_: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#167 [05:22] <Absol> Chris_: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#168 [05:22] <thgilfodrol> I always get those two mixed up >.>
#169 [05:23] <Chris_> Oh okay. Thank you again
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#172 [05:24] <techno156> That seems an oversight, if someone wants to re-register using their e-mail, though I guess that is what contacting them is for
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#194 [06:06] <leValyy> Hello i have a problem with my account. i cant log in in Modpacks like ATlauncher or FTB Or Technic launcher. I live in Switzerland Zürich. i dont know i tried everything i become every time the message that the auth. servers are down. needing really help
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#196 [06:09] <thgilfodrol> leValyy: does the issue still occur with the vanilla launcher and client?
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#198 [06:16] * derechteschtief [derechteschtief@notlogged] has joined #minecrafthelp
#199 [06:17] <Siluten> Hello, do anyone speak german?
#200 [06:17] <derechteschtief> ja
#201 [06:17] <Siluten> ok
#202 [06:17] <Siluten> Und zwar..
#203 [06:17] <Siluten> Ich habe gerade eben auf Windows 10 geupdated und jetzt startet mc nicht mehr
#204 [06:17] <derechteschtief> ich bekomme keine email von mojang bezüglich meines accouns
#205 [06:17] <Siluten> davor auf windows 7 schon
#206 [06:18] <thgilfodrol> ??> derechteschtief lang/de
#207 [06:18] <Absol> derechteschtief: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
#208 [06:19] <thgilfodrol> derechteschtief: try all of your emails, and make sure to also check the spam and junk folders
#209 [06:20] <Siluten> I have just updated on Windows 10 and now mc no longer starts
#210 [06:20] <Siluten> on windows 7 it started
#211 [06:20] <thgilfodrol> Siluten: does mc crash?
#212 [06:20] <Siluten> no, it doesent start
#213 [06:20] <thgilfodrol> ??> Siluten launcher/log
#214 [06:20] <Absol> Siluten: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#215 [06:20] <Absol> Siluten: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#216 [06:21] <Siluten> ok
#217 [06:22] <leValyy> Vanilla still works
#218 [06:22] <Siluten> http://paste.ubuntu.com/23572382/
#219 [06:22] <Siluten> that is the link
#220 [06:23] <Siluten> to my logs
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#222 [06:24] <thgilfodrol> leValyy: if the official launcher works but modpack ones do not, it would be more appropriate to go to them for help
#223 [06:25] <thgilfodrol> for ftb support, try #ftb - join it by clicking the name in my message or with /join #ftb
#224 [06:25] <Siluten> http://paste.ubuntu.com/23572382/
#225 [06:25] <Siluten> these are my logs
#226 [06:25] <thgilfodrol> I see it Siluten, one moment
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#228 [06:25] <Siluten> ok
#229 [06:26] <thgilfodrol> Siluten: in the third last line, line 105, it prints the path to a crash report
#230 [06:26] <Siluten> do ou want to see it?
#231 [06:26] <thgilfodrol> yes, can you paste it?
#232 [06:26] <thgilfodrol> ??> Siluten paste
#233 [06:26] <Absol> Siluten: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#234 [06:26] <Siluten> ok
#235 [06:28] <Siluten> Here is it http://paste.ubuntu.com/23572396/
#236 [06:29] <Siluten> I dont understand it because on windows 7 it works
#237 [06:29] <thgilfodrol> ??> Siluten win/dxdiag
#238 [06:30] <Absol> Siluten: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#239 [06:30] <Siluten> ok
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#241 [06:32] <Siluten> http://paste.ubuntu.com/23572409/
#242 [06:32] <Siluten> Here http://paste.ubuntu.com/23572409/
#243 [06:33] <Siluten> I hope i can be by windows 10
#244 [06:33] <Siluten> sry for my bad english but i am german
#245 [06:34] <thgilfodrol> all good, I can understand you perfectly fine
#246 [06:34] <Siluten> Ok^^
#247 [06:35] <Siluten> do you thonk i must downgrade windows 10 or do we find annother solution
#248 [06:36] <thgilfodrol> Siluten: your graphics are not supported by windows 10- to play minecraft, you would have to either downgrade to 7 or upgrade your cpu
#249 [06:36] <Siluten> how can i upgrade my cpu? I must buy one right?
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#253 [06:38] <thgilfodrol> Siluten: my bad, seems you also have the option of downgrading to 64 bit windows 10, or installing a compatible graphics card (+1 to Chromaryu and techno for the tips)
#254 [06:39] <Siluten> can i update to windows 64 bit? i have a 32 bit system
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#256 [06:39] <thgilfodrol> the graphics card route is cheaper than upgrading the cpu, because you wouldn't necessarily have to ditch the motherboard
#257 [06:40] <Siluten> ok thanks for your help^^
#258 [06:40] <Siluten> bye
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#260 [06:40] <thgilfodrol> damn
#261 [06:40] <thgilfodrol> was a couple seconds late to send him a reinstall guide for 64bit
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#267 [07:08] <PithyPlains> I am not sure if you can answer this but the thing is I cannot find my old Mail for my account, can you answer that or is that Mojang support? They take FOREVER to reply to me
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#278 [08:02] <Pataclef> Hey! When i attempt to connect in my friend's server, i have this error : java.net.ConnectException: Connection refused: no further information. Can you help me?
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#281 [08:09] <Andrio> Can they connect?
#282 [08:10] <Pataclef> yes
#283 [08:11] <Andrio> Can you join mctest.ae97.net?
#284 [08:12] <Pataclef> i can
#285 [08:13] <Andrio> Is your friend's server port forwarded correctly?
#286 [08:15] <Pataclef> yes
#287 [08:18] * Benni [Benni@notlogged] has joined #minecrafthelp
#288 [08:18] <Benni> thgilfodrol?
#289 [08:18] <Benni> I still can not sign up
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#293 [08:38] <F9000> I have a question regarding my account
#294 [08:38] <F9000> I do not remember my password, and i no longer have access to my email. am i fucked?
#295 [08:38] <Absol> F9000: Please keep it civil
#296 [08:42] <F9000> Im pretty close to just giving up on this game. ive been playing for years supporting everything its grown in to, only to be unable to play due to a common mistake
#297 [08:46] <F9000> Im not asking for for this to be solved right here, i just want to know if there is a solution out there and if someone cant point me in the right direction
#298 [08:52] <Chromaryu> F9000:
#299 [08:52] <Chromaryu> Hmmm...
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#302 [09:11] <Pataclef> Andrio?
#303 [09:37] * WowKyle [WowKyle@notlogged] has joined #minecrafthelp
#304 [09:37] <WowKyle> Hello?
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#308 [09:39] <Neko_Voodoo> Greetings Everybody. Is someone there, having allso problems logging into Mojang Accounts, even if the informations are definitly correct?
#309 [09:40] <Neko_Voodoo> sorry for my bad english
#310 [09:40] <WowKyle> Hi, I have been having issues with minecraft crashing
#311 [09:40] <mattym> Neko_Voodoo, All services seem fine.
#312 [09:40] <WowKyle> I jost got a new PC
#313 [09:40] <mattym> WowKyle, Did you ever get the report?
#314 [09:40] <WowKyle> Yes
#315 [09:40] <WowKyle> http://pastebin.com/R9AP05FW
#316 [09:41] <Neko_Voodoo> @mattym: i checked befor, too. the website told everything would be fine.
#317 [09:41] <mattym> WowKyle, I can find the drivers you need, but due to your old hardware, you wont be able to play anything above version 1.7.2 of the game.
#318 [09:41] <mattym> Neko_Voodoo, What happens when you try to log in?
#319 [09:42] <WowKyle> Oh..
#320 [09:42] <WowKyle> Any way I can get new hardware?
#321 [09:42] <mattym> WowKyle, Whoever told you that computer was "new" was lying. And now, with a laptop you cant update anything really.
#322 [09:43] <WowKyle> Well...I new it was old
#323 [09:43] <WowKyle> I meant it was new to me
#324 [09:43] <WowKyle> But I understand
#325 [09:43] <WowKyle> OHHH!!!
#326 [09:43] <WowKyle> If I upgrade to windows 8 or 10 will that work?
#327 [09:43] <Neko_Voodoo> @mattym: Start client and homepage said, that it would be incorrect user information. Then I reset my password, Homepage said "Sucsess" and when I tryed to log in with the new data, it sad wrong information again.
#328 [09:44] <mattym> WowKyle, Nope.
#329 [09:44] <mattym> ??> Neko_Voodoo login/throttle
#330 [09:44] <WowKyle> Oh,so any way I can upgrade my old hardware
#331 [09:44] <Absol> Neko_Voodoo: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#332 [09:44] <Absol> Neko_Voodoo: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#333 [09:44] <mattym> WowKyle, Yeah like I said, another actually new computer.
#334 [09:45] <WowKyle> ok
#335 [09:45] <WowKyle> Thanks for the help :)
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#337 [09:45] <Neko_Voodoo> Ok, thank you very much mattym and Absol. Very kind of you bothe
#338 [09:46] <Pataclef> Hey! When i attempt to connect in my friend's server that is in 1.8, i have this error : java.net.ConnectException: Connection refused: no further information. Can you help me
#339 [09:46] <Neko_Voodoo> Have a great day everyone, and thank you, again
#340 [09:46] * Neko_Voodoo [Neko_Voodoo@notlogged] has quit. (Quit: Web client closed)
#341 [09:47] <mattym> Pataclef, That usually means there is a connection issue between you and the server. It will normally be something out of your control and you will need to try again at another time.
#342 [09:48] <Pataclef> okay ty
#343 [09:49] <Pataclef> Have a nice day
#344 [09:49] <Pataclef> Have a nice day
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#346 [10:03] * Zoupou83 [Zoupou83@notlogged] has joined #minecrafthelp
#347 [10:03] <Zoupou83> bonjour jai un probleme quand je demarre mon minecraft
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#351 [10:09] <MarcoTota> aiutatemi
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#360 [10:33] * EnderPvPeY [EnderPvPeY@notlogged] has joined #minecrafthelp
#361 [10:33] <EnderPvPeY> hello me is french
#362 [10:34] <EnderPvPeY> f
#363 [10:34] <EnderPvPeY> Mojang$
#364 [10:35] * osuka_ [osuka_@notlogged] has joined #minecrafthelp
#365 [10:36] <EnderPvPeY> hello
#366 [10:36] <EnderPvPeY> ou salut
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#371 [10:47] <byANdy> hello mojang, my minecraft account "hphartl@freenet.de" dosent work
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#376 [11:07] <turtlewafflepig> hello! I've been attempting to run a minecraft server, but the lag is phenomenal. I tried allocating more RAM to the server through the run.bat file but I get an error message telling me that it's "Exceeded maximum heap size". Any ideas on a fix?
#377 [11:09] * EnderPvPeY [EnderPvPeY@notlogged] has quit. (Ping timeout: 195 seconds)
#378 [11:09] <turtlewafflepig> anybody actually online here?
#379 [11:11] <GreyVulpine> turtlewafflepig - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#380 [11:11] <GreyVulpine> also, include the contents of your batch file
#381 [11:11] <turtlewafflepig> okay hang on a moment
#382 [11:14] <turtlewafflepig> well I ended up tampering with it myself so I have an entirely new error regarding the pathway not being recognised
#383 [11:14] * greenjoe12345 [greenjoe12345@notlogged] has joined #minecrafthelp
#384 [11:14] <turtlewafflepig> bath file is as follows:
#385 [11:14] <turtlewafflepig> @ECHO OFF \%Program Files(86)%\Java\jdk1.8.0_111\bin\java -Xmx4G -Xms4G -jar minecraft_server.jar PAUSE
#386 [11:15] <greenjoe12345> hi, so my probel is with a modded server, i got it running but can not seem to connect, says i have timed out
#387 [11:16] <GreyVulpine> turtlewafflepig - Need the contents of the error report as well
#388 [11:16] <greenjoe12345> there is no error report i think?
#389 [11:16] <greenjoe12345> where would i find it?
#390 [11:16] <turtlewafflepig> well it's different to before: The network path was not found. Press any key to continue . . .
#391 [11:16] <GreyVulpine> greenjoe12345 - That message wasn't directed at you
#392 [11:16] <turtlewafflepig> yes it was
#393 [11:17] <turtlewafflepig> oh sorry
#394 [11:17] <turtlewafflepig> whoops read that wrong thought it was greenjoe talking to me
#395 [11:17] <turtlewafflepig> apologies
#396 [11:17] <greenjoe12345> heh, sorry
#397 [11:17] <GreyVulpine> Right then. greenjoe12345, we don't really deal with modded servers here
#398 [11:17] <GreyVulpine> turtlewafflepig - Could you tell me exactly what you put in then?
#399 [11:17] <greenjoe12345> oh :(
#400 [11:17] <turtlewafflepig> I did already didn't I?
#401 [11:18] <greenjoe12345> where can i find help for that then?
#402 [11:18] <turtlewafflepig> the batch file?
#403 [11:18] <GreyVulpine> turtlewafflepig - Could you tell me exactly what you put in, and exactly what it returns?
#404 [11:18] <turtlewafflepig> in: @ECHO OFF \%Program Files(86)%\Java\jdk1.8.0_111\bin\java -Xmx4G -Xms4G -jar minecraft_server.jar PAUSE
#405 [11:18] <turtlewafflepig> returns: The network path was not found. Press any key to continue . . .
#406 [11:19] <GreyVulpine> greenjoe12345 - Perhaps #ftb?
#407 [11:19] <turtlewafflepig> but before I tampered with it there was a problem with something regarding the "Maximum heap size"
#408 [11:19] <GreyVulpine> turtlewafflepig - Okay, in what directory are you running this in?
#409 [11:19] <turtlewafflepig> program files x86
#410 [11:19] <turtlewafflepig> must've directed it wrong
#411 [11:19] <GreyVulpine> turtlewafflepig - Is minecraft_server.jar in program files x86?
#412 [11:20] <turtlewafflepig> no
#413 [11:20] <turtlewafflepig> that's in a folder on the desktop
#414 [11:20] <GreyVulpine> Then that'll be why you're getting that error.
#415 [11:20] <turtlewafflepig> it was working before though....
#416 [11:20] <turtlewafflepig> and it's never been there
#417 [11:20] <turtlewafflepig> it stopped working when I tried to add more ram
#418 [11:20] <GreyVulpine> The command you're putting in, assumes minecraft_server.jar is in the same directory as where you're trying to execute it from
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#420 [11:21] <GreyVulpine> Where is the batch file?
#421 [11:21] <turtlewafflepig> hang on I have a backup to before I messed with it
#422 [11:21] <turtlewafflepig> I'll be back shortly
#423 [11:25] <turtlewafflepig> apologies it seems I've got to reinstall java, but I'll ask again when I can properly explain the issue I'm having
#424 [11:25] <GreyVulpine> Righty-o
#425 [11:27] <greenjoe12345> was able to connect via direct connect :) thanks anyway
#426 [11:27] <turtlewafflepig> okay got it
#427 [11:28] <turtlewafflepig> batch file is as follows: @ECHO OFF "%ProgramFiles(x86)%\Java\jre1.8.0_111\bin\java.exe" -Xmx4G -Xms4G -jar minecraft_server.jar PAUSE
#428 [11:28] <turtlewafflepig> error notice is as follows: Invalid maximum heap size: -Xmx4G The specified size exceeds the maximum representable size. Error: Could not create the Java Virtual Machine. Error: A fatal exception has occurred. Program will exit. Press any key to continue . . .
#429 [11:28] * FireCharge_Real [FireCharge_Real@notlogged] has joined #minecrafthelp
#430 [11:28] <FireCharge_Real> guys my friend cant log into his minecraft he changed the pasword and still he cant
#431 [11:28] <FireCharge_Real> any help
#432 [11:28] <turtlewafflepig> apologies if that's difficult to follow
#433 [11:29] <FireCharge_Real> turtle do u know how ot fix it
#434 [11:29] <GreyVulpine> turtlewafflepig - Right, so, simple explanation, 32 bit java has a maximum allotable heap size of about 3.5 gigs on windows
#435 [11:29] <turtlewafflepig> sorry mate I'm dealing with my own problem right now
#436 [11:29] <turtlewafflepig> yes I read online that it needs to be 64 bit
#437 [11:29] <GreyVulpine> Righ
#438 [11:29] <turtlewafflepig> but every time I've tried to do that I've messed it all up
#439 [11:30] <GreyVulpine> Did you install 64 bit java?
#440 [11:30] <turtlewafflepig> so I'm not sure how to do it properly
#441 [11:30] <turtlewafflepig> I tried to
#442 [11:30] <turtlewafflepig> then it wouldn't work at all
#443 [11:30] <GreyVulpine> How did you "try to"?
#444 [11:30] <FireCharge_Real> grey how to like fix my friends accaunt tis not hacked but he cant acces it
#445 [11:30] <GreyVulpine> FireCharge_Real - After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access. This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#446 [11:30] <turtlewafflepig> well I typed "download 64 bit java" found the most plausible link and downloaded it and it just wouldn't work
#447 [11:30] <GreyVulpine> turtlewafflepig - And from what link is that?
#448 [11:31] <FireCharge_Real> wtf
#449 [11:31] <FireCharge_Real> k
#450 [11:31] <turtlewafflepig> http://www.oracle.com/technetwork/java/javase/downloads/server-jre8-downloads-2133154.html
#451 [11:31] <turtlewafflepig> this one
#452 [11:31] <turtlewafflepig> but I've got 32 at the moment because I backed it up I think
#453 [11:31] <FireCharge_Real> grey he did that and he still cant acces it
#454 [11:31] <GreyVulpine> turtlewafflepig - Eh.. close enough I suppose
#455 [11:32] <GreyVulpine> FireCharge_Real - Again, wait 3 hours, then reset password
#456 [11:32] <turtlewafflepig> soooooo
#457 [11:32] <turtlewafflepig> what do I do?
#458 [11:32] <FireCharge_Real> he tryed it last mounth then i tryed to find it he tryed bil of times
#459 [11:32] <GreyVulpine> FireCharge_Real - Then have him come on here himself
#460 [11:33] <GreyVulpine> turtlewafflepig - It should be as simple as installing 64 bit java, then changing the batch file accordingly
#461 [11:33] <turtlewafflepig> does it matter where I install it to?
#462 [11:33] <GreyVulpine> turtlewafflepig - Yes, completely
#463 [11:33] <FireCharge_Real> he doesnt know english alot soo i am here translating him we in skype
#464 [11:33] <turtlewafflepig> well then where must I install it?
#465 [11:34] <GreyVulpine> turtlewafflepig - It matters in the aspect that you need to know where you installed it, so that you can change the directory of what java to use in your batch file to match
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#468 [11:34] <turtlewafflepig> oh well I tried that already and it became that last error with the directory
#469 [11:34] <turtlewafflepig> but what I'm asking is that should I just wack it in with the other java version?
#470 [11:34] <GreyVulpine> turtlewafflepig - So, typically in windows, you had 32 bit java installed under c:\program files (x86)\java\jre8\java.exe
#471 [11:34] <WitherPlayGFX> grey its FireCharges friend what to do I reset it changed the email and still doesn't let me login into minecraft
#472 [11:35] <GreyVulpine> turtlewafflepig - Nope
#473 [11:35] <turtlewafflepig> yes this is true
#474 [11:35] <GreyVulpine> turtlewafflepig - Let me explain
#475 [11:35] <turtlewafflepig> alright
#476 [11:35] <FireCharge_Real> grey whither is here
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#478 [11:35] <GreyVulpine> turtlewafflepig - So, under 64 bit java, it should typically install under c:\program files\java\jre8\, notice the missing (x86)
#479 [11:36] <turtlewafflepig> yes well when I did it the file downloaded zipped and I extracted it to that specific location
#480 [11:36] <GreyVulpine> turtlewafflepig - But, that's all dependent on the actual path you put in the installer.
#481 [11:36] <turtlewafflepig> and then it didn't function anyway
#482 [11:36] <turtlewafflepig> I'll try it again
#483 [11:36] <GreyVulpine> turtlewafflepig - There shouldn't be any unzipping/extracting, java has its own installer
#484 [11:36] <GreyVulpine> turtlewafflepig - One moment
#485 [11:36] <turtlewafflepig> well
#486 [11:36] <turtlewafflepig> not on that site
#487 [11:36] <turtlewafflepig> okay
#488 [11:37] <turtlewafflepig> I'll be right back, off to get a weis bar
#489 [11:37] <GreyVulpine> turtlewafflepig - http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html
#490 [11:37] <GreyVulpine> turtlewafflepig - Use: jre-8u111-windows-x64.exe
#491 [11:38] <turtlewafflepig> oh
#492 [11:38] <turtlewafflepig> okay sweet
#493 [11:38] <GreyVulpine> WitherPlayGFX - So, you've waiting 3 hours, without logging in at all into minecraft, right?
#494 [11:38] * SuRvIveCheater [SuRvIveCheater@notlogged] has joined #minecrafthelp
#495 [11:38] <GreyVulpine> WitherPlayGFX - Be aware, that during those 3 hours, if you've attempted to log in again, you'll reset that lockout timer
#496 [11:38] <SuRvIveCheater> Wieso ist mein minecraft account ein demo account ?
#497 [11:38] <GreyVulpine> SuRvIveCheater - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#498 [11:39] <SuRvIveCheater> Kannst du deutsch schreiben ?
#499 [11:39] <GreyVulpine> SuRvIveCheater - No.
#500 [11:39] * ktos [ktos@notlogged] has joined #minecrafthelp
#501 [11:39] <ktos> No java :(
#502 [11:39] <turtlewafflepig> did he ask if you can speak german?
#503 [11:39] <ktos> J'v java
#504 [11:39] <GreyVulpine> turtlewafflepig - Right
#505 [11:40] <turtlewafflepig> should've said nein
#506 [11:40] <SuRvIveCheater> wieso ist mein account cracked wtf ?
#507 [11:40] <SuRvIveCheater> my account is cracked why ?
#508 [11:40] <SuRvIveCheater> i have by minecraft
#509 [11:40] <SuRvIveCheater> buy*
#510 [11:40] <GreyVulpine> SuRvIveCheater - Usually because you haven't purchased minecraft and or using a cracked launcher
#511 [11:41] <SuRvIveCheater> I don't use a cracked launcher
#512 [11:41] <GreyVulpine> SuRvIveCheater - Or you've purchased minecraft from a non-reputable site. The only place to purchase minecraft for the PC/Mac is from minecraft.net, nowhere else.
#513 [11:41] <SuRvIveCheater> i have for a week played with the account
#514 [11:42] <GreyVulpine> SuRvIveCheater - Where did you purchase minecraft froM?
#515 [11:42] <SuRvIveCheater> minecraft.net
#516 [11:42] * Mooey [Mooey@notlogged] has joined #minecrafthelp
#517 [11:42] <GreyVulpine> SuRvIveCheater - And did you download the installer from minecraft.net/download ?
#518 [11:42] <SuRvIveCheater> Yes
#519 [11:42] <Mooey> Hello I've had this thing for a month saying InvalidCredentials
#520 [11:43] <SuRvIveCheater> GreyVulpine
#521 [11:43] <turtlewafflepig> Ey it worked
#522 [11:43] <GreyVulpine> SuRvIveCheater - Yes?
#523 [11:43] <GreyVulpine> turtlewafflepig - Great!
#524 [11:43] * ktos [ktos@notlogged] has quit. (Ping timeout: 195 seconds)
#525 [11:43] <SuRvIveCheater> Da stehst Play Demo
#526 [11:43] <turtlewafflepig> GreyVulpine - Thank you very much, it's greatly appreciated
#527 [11:43] <Mooey> Does anyone know how to fix the InvalidCredentials error?
#528 [11:43] <GreyVulpine> turtlewafflepig - Anytime
#529 [11:43] <SuRvIveCheater> why i have a premium accoutn
#530 [11:43] <SuRvIveCheater> why i have a premium account
#531 [11:44] <GreyVulpine> SuRvIveCheater - Usually means that you're using the wrong account to log in under
#532 [11:44] <Mooey> I'm not
#533 [11:44] <GreyVulpine> SuRvIveCheater - Or you haven't actually purchased minecraft under that account
#534 [11:44] <GreyVulpine> Mooey - My messages are directed at SuRvIveCheater, one moment
#535 [11:44] <Mooey> I have tried to reset my password but I hven't had an email through
#536 [11:44] <SuRvIveCheater> I don#t now my account was hacked i don't no what up with them
#537 [11:44] <SuRvIveCheater> yes
#538 [11:44] <GreyVulpine> SuRvIveCheater - If your account was hacked, please file a support ticket to Mojang's Customer Support
#539 [11:44] <GreyVulpine> SuRvIveCheater - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#540 [11:45] <SuRvIveCheater> I have change all
#541 [11:45] <SuRvIveCheater> und jetzt steht da Play Demo
#542 [11:45] <GreyVulpine> Mooey - Also follow that link about to file a support ticket
#543 [11:45] <Mooey> ok
#544 [11:45] <GreyVulpine> SuRvIveCheater - Again, file a support ticket with Mojang Support to recover your account
#545 [11:45] <SuRvIveCheater> please send a link
#546 [11:45] <GreyVulpine> SuRvIveCheater - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#547 [11:45] <Mooey> I've already emailed them they said to come here
#548 [11:45] <SuRvIveCheater> Thanks
#549 [11:46] <Mooey> do you know how to fix my problem?
#550 [11:46] * helpme [helpme@notlogged] has joined #minecrafthelp
#551 [11:46] <GreyVulpine> Mooey - For.. invalid credentials?
#552 [11:46] <Mooey> yes
#553 [11:46] <helpme> Anyone know how to fix this?: http://hopper.minecraft.net/help/exit-code/code-805306369/
#554 [11:46] <GreyVulpine> Mooey - It's usually an accounts thing. Simple answer, you're probably putting in the wrong username/password?
#555 [11:47] <Mooey> i'm not
#556 [11:47] <GreyVulpine> Mooey - Have you tried resetting your password?
#557 [11:47] <Mooey> yes
#558 [11:47] <Mooey> i didnt get an email
#559 [11:47] <GreyVulpine> Mooey - Beyond that, there's not much we can tell you. Mojang Support should be able to help you recover your account
#560 [11:47] <Mooey> mojang dont help at all
#561 [11:47] <Mooey> they seent me here
#562 [11:47] <Mooey> sent*
#563 [11:48] <GreyVulpine> Mooey - We're not Mojang, we have no access to accounts here. We can't recover passwords, or help you reset them
#564 [11:48] <Mooey> i know
#565 [11:48] * FireCharge_Real [FireCharge_Real@notlogged] has quit. (Quit: Web client closed)
#566 [11:48] <GreyVulpine> Mooey - Contact them again. Tell them the community-based chat can't help you with account issues, and that you need help with account recovery.
#567 [11:48] <Mooey> i really want to be able to play again
#568 [11:49] <SuRvIveCheater> GreyVulpine are you a bot ?
#569 [11:49] <GreyVulpine> SuRvIveCheater - No.
#570 [11:49] * Mooey [Mooey@notlogged] has quit. (Quit: Web client closed)
#571 [11:49] <SuRvIveCheater> Ok
#572 [11:49] <GreyVulpine> SuRvIveCheater - I am, in fact, a real person
#573 [11:49] <SuRvIveCheater> Oh ok
#574 [11:50] * EmilioGames [EmilioGames@notlogged] has joined #minecrafthelp
#575 [11:51] <helpme> Right I have this exit code: http://hopper.minecraft.net/help/exit-code/code-805306369/ , I've removed my .minecraft and minecraft folder and then reinstalled the game, didn't help. I tried installing java and setting the directory. My game crashes quickly after I launch it prompts java runtime se has stopped responding.
#576 [11:51] <helpme> Anyone know how to fix?
#577 [11:51] <GreyVulpine> helpme - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#578 [11:51] <SuRvIveCheater> I'm so sad my account are a demo account i don`t checked
#579 [11:51] <helpme> Will do is that the launcher log?
#580 [11:51] <SuRvIveCheater> me ?
#581 [11:51] <GreyVulpine> helpme - Yes
#582 [11:51] <GreyVulpine> SuRvIveCheater - I've already told you what you need to do
#583 [11:52] <SuRvIveCheater> yes :c
#584 [11:52] <helpme> Greyvulpine - I don't think the whole log fits.
#585 [11:53] <GreyVulpine> helpme - Uh, in paste.ubuntu.com ?
#586 [11:53] <GreyVulpine> helpme - That site's got a pretty big size limit.
#587 [11:53] <helpme> greyvulpine - Nvm text went to the side where I couldnt see it, http://paste.ubuntu.com/23573817/
#588 [11:53] <EmilioGames> I need to change the email address because I have no more accses to the old one. When I try to change it, appears that I have to include my game purchase transition ID
#589 [11:54] <SuRvIveCheater> I don't check it
#590 [11:54] * matt__ [matt__@notlogged] has joined #minecrafthelp
#591 [11:54] <SuRvIveCheater> who can i send a email
#592 [11:54] <GreyVulpine> SuRvIveCheater - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#593 [11:54] <SuRvIveCheater> Down on the side?
#594 [11:54] <matt__> I have just moved houses, It has a diffrent IP and everything, I try logging into my minecraft account but it's saying my username / password is wrong
#595 [11:54] <GreyVulpine> SuRvIveCheater - Towards the bottom, there'll be a form you can fill out
#596 [11:55] <matt__> Even thought it is correct
#597 [11:55] <GreyVulpine> matt__ - Having a different IP doesn't matter, your login is the same email/password you used before
#598 [11:55] <matt__> I tried to re downoad minecraft but it is still not working
#599 [11:55] <GreyVulpine> matt__ - If it doesn't work, reset your password
#600 [11:55] <matt__> I did
#601 [11:55] <matt__> still no tworking
#602 [11:55] <matt__> not working*
#603 [11:55] <GreyVulpine> matt__ - Then contact Mojang Support
#604 [11:55] <GreyVulpine> matt__ - After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access. This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#605 [11:55] <GreyVulpine> matt__ - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#606 [11:55] <matt__> I emailed them but it says it woud take forever
#607 [11:56] <GreyVulpine> matt__ - They're the only ones who can help you with your account
#608 [11:56] <matt__> so I have to wait 3 hours?
#609 [11:56] <matt__> what if I have a diffrent account
#610 [11:56] <GreyVulpine> matt__ - that, or contact Mojang support, yes.
#611 [11:56] <matt__> I tried logging in with but that one didnt work either
#612 [11:56] <GreyVulpine> matt__ - Lockouts are IP-based, so even with different accounts, the logins will be disabled
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#615 [11:57] <matt__> so I have to wait 3 hours and thats it?
#616 [11:57] <matt__> I emailed them aswell
#617 [11:57] * GURUN43 [GURUN43@notlogged] has quit. (Client Quit)
#618 [11:57] <matt__> no other way around it?
#619 [11:57] <GreyVulpine> matt__ - Wait 3 hours, reset password, then try minecraft
#620 [11:57] <GreyVulpine> matt__ - No way around it
#621 [11:57] <Taxter> I cant log in to my minecraft account
#622 [11:57] <matt__> fuck, im going to miss my HCF Fury event
#623 [11:57] <Absol> matt__: Please keep it civil
#624 [11:57] <helpme> GreyVulpine - Nvm text went to the side where I couldnt see it, http://paste.ubuntu.com/23573817/
#625 [11:57] <SuRvIveCheater> what i must fill by Subject ?
#626 [11:57] <matt__> I have an important even going on with my factions
#627 [11:57] * levender [levender@notlogged] has joined #minecrafthelp
#628 [11:58] <GreyVulpine> SuRvIveCheater - Account recovery
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#630 [11:58] <matt__> this is bullshit
#631 [11:58] * Absol kicked matt__ from #minecrafthelp (Reason: att__ :Keep it civilized, you are just a human being)
#632 [11:58] <Taxter> It's saying this when i trying to login https://gyazo.com/d16afd50f38e8406257b0369765ec094
#633 [11:58] * matt__ [matt__@notlogged] has joined #minecrafthelp
#634 [11:58] <matt__> 1 more question
#635 [11:58] <SuRvIveCheater> Das muss ich darein schreiben ?
#636 [11:58] <matt__> what if I download a different minecraft
#637 [11:58] <matt__> to bypass it
#638 [11:59] <GreyVulpine> matt__ - Then we can't help you
#639 [11:59] <matt__> so if I redownload minecraft
#640 [11:59] <matt__> will it work?
#641 [11:59] <SuRvIveCheater> I have to write it?
#642 [11:59] <GreyVulpine> matt__ - Won't do anything
#643 [11:59] <GreyVulpine> SuRvIveCheater - Yes
#644 [11:59] <Taxter> Plz help me!!
#645 [11:59] <matt__> it will stay the same even with a new launcher?
#646 [11:59] * NeedSomeHelp [NeedSomeHelp@notlogged] has joined #minecrafthelp
#647 [11:59] <GreyVulpine> matt__ - Yes
#648 [11:59] <matt__> ok thanks
#649 [11:59] <GreyVulpine> helpme - Looking now
#650 [11:59] <matt__> this is bullshit but whatever
#651 [11:59] * Absol kicked matt__ from #minecrafthelp (Reason: att__ :Keep it civilized, you are just a human being)
#652 [11:59] <GreyVulpine> helpme - Got a game output log?
#653 [11:59] <Taxter> It's saying this when i trying to login https://gyazo.com/d16afd50f38e8406257b0369765ec094
#654 [11:59] <Taxter> Plz help me!!
#655 [12:00] * kabha315sa [kabha315sa@notlogged] has joined #minecrafthelp
#656 [12:00] <Taxter> :(
#657 [12:00] * Link5268 [Link5268@notlogged] has joined #minecrafthelp
#658 [12:00] <GreyVulpine> ??> Taxter tools/hjt
#659 [12:00] <Absol> Taxter: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#660 [12:00] <Absol> Taxter: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#661 [12:00] <helpme> GreyVulpine - Game output log doesn't have anything apart the chat in it.
#662 [12:00] <NeedSomeHelp> Hey guys, I am getting out of memory in Minecraft, it was running perfectly seconds ago, just when I installed a texture pack while MC was running, and after I selected it, MC crashed and is giving me the out of memory
#663 [12:00] <GreyVulpine> helpme - Do you have the log where the error is?
#664 [12:00] <SuRvIveCheater> I have send a email
#665 [12:01] <SuRvIveCheater> and now ?
#666 [12:01] <GreyVulpine> SuRvIveCheater - Then wait for an answer. Mojang Support takes a few business days to respond
#667 [12:01] <helpme> GreyVulpine - eventviewer log?
#668 [12:01] <GreyVulpine> NeedSomeHelp - Know how to remove it?
#669 [12:01] <GreyVulpine> helpme - Any info you can give me will help
#670 [12:01] <Taxter> how can i remove it?
#671 [12:01] <NeedSomeHelp> GreyVulpine I don't know how to remove it
#672 [12:01] <SuRvIveCheater> Send the to the email?
#673 [12:01] <GreyVulpine> SuRvIveCheater - Yes
#674 [12:02] <GreyVulpine> NeedSomeHelp - Launch minecraft, before hitting Play, go to "Edit Profile", then "Open Game Dir". Go into the "resourcepacks" folder and remove that pac
#675 [12:02] <Taxter> GreyVulpine How can i remove it?
#676 [12:02] <GreyVulpine> Taxter - What?
#677 [12:02] <Taxter> https://gyazo.com/d16afd50f38e8406257b0369765ec094
#678 [12:02] <GreyVulpine> Taxter - I told you to run a HJT report
#679 [12:02] <Taxter> Where
#680 [12:02] * kabha315sa [kabha315sa@notlogged] has quit. (Client Quit)
#681 [12:02] <GreyVulpine> ??> Taxter tools/hjt
#682 [12:02] <Absol> Taxter: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#683 [12:02] <Absol> Taxter: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#684 [12:02] * Xxmiked0417xX [Xxmiked0417xX@notlogged] has joined #minecrafthelp
#685 [12:02] <GreyVulpine> Taxter - ^
#686 [12:02] <Taxter> Ohh
#687 [12:02] <helpme> GreyVulpine - This is the eventviewer log http://paste.ubuntu.com/23573863/
#688 [12:03] <SuRvIveCheater> Is this sent to the main email?
#689 [12:03] * Xxmiked0417xX [Xxmiked0417xX@notlogged] has quit. (Client Quit)
#690 [12:03] <GreyVulpine> SuRvIveCheater - It'll be sent to the "Contact Email" you filled in
#691 [12:03] <SuRvIveCheater> Oh ok
#692 [12:03] <GreyVulpine> helpme - Alright, how did you know to go to : http://hopper.minecraft.net/help/exit-code/code-805306369/
#693 [12:04] <Link5268> This Migrate doesnt work....if i Log in on Minecraft.net it works but if i try to migrate it doesnt works.Someone knows the Problem??
#694 [12:04] <GreyVulpine> helpme - Never mind, I see now
#695 [12:04] <NeedSomeHelp> GreyVulpine thanks it worked. What if I wanted to download that resource pack and use it? It has a green title when it is in the file which I do not think its normal
#696 [12:04] <Taxter> What do i do now?
#697 [12:04] <GreyVulpine> NeedSomeHelp - Typically, with high-res resource packs, you'll need to increase the amount of RAM that Minecraft starts with.
#698 [12:04] <helpme> GreyVulpine - Ye already went to that tried that stuff, also tried running minecraft on a recent install of java
#699 [12:04] <Taxter> What do i do now? GreyVulpine?
#700 [12:05] <GreyVulpine> NeedSomeHelp - I can show you later, if needed, once the chat dies down a bit, or you can google it yourself
#701 [12:05] <GreyVulpine> Taxter - Give me the link to your report
#702 [12:05] <GreyVulpine> helpme - Hmm, alright
#703 [12:05] <Taxter> How :D
#704 [12:05] <GreyVulpine> Taxter - Have you read the instructions?
#705 [12:05] <GreyVulpine> ??> Taxter tools/hjt
#706 [12:05] <Absol> Taxter: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#707 [12:05] <Absol> Taxter: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#708 [12:06] <Taxter> http://paste.ubuntu.com/23573880/
#709 [12:06] <GreyVulpine> Taxter - And have you actually purchased minecraft?
#710 [12:06] <Taxter> Yes
#711 [12:06] <GreyVulpine> Taxter - And why did you use a cracked version of minecraftt?
#712 [12:07] <Taxter> I have downloaded it on Minecraft.net?
#713 [12:07] <GreyVulpine> Taxter - No, you haven't.
#714 [12:07] <Taxter> I'm sure
#715 [12:07] <GreyVulpine> Taxter - You probably used mcleaks, which is a cracked version of minecraft that's not from minecraft.net, which is why you're getting this issue
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#717 [12:08] <Taxter> But my friend did send me a link to mcleaks and so did i download it becouse he saying to me it will help
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#719 [12:09] <GreyVulpine> Taxter - And that's why it stopped working
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#721 [12:09] <GreyVulpine> helpme - One moment, reading over the log.
#722 [12:09] <Taxter> How can i so remove it so i can play igain?
#723 [12:09] <ToxicSlimex> Hello I need help times
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#725 [12:10] <GreyVulpine> ??> Taxter win/hosts
#726 [12:10] <helpme> GreyVulpine - right hanging on
#727 [12:10] <Absol> Taxter: You may have a problem with your hosts file, which overrides DNS queries. Please follow the following directions:
#728 [12:10] <Absol> Taxter: Press Win+R. In the window that appears, enter "%SystemRoot%\System32\drivers\etc", and press Enter. In the window that appears you will see a file, "hosts". Open that file in Notepad, copy the contents onto http://paste.ubuntu.com, and give us the resulting URL.
#729 [12:10] <GreyVulpine> helpme - So, do you know when minecraft stopped working exactly?
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#731 [12:11] <GreyVulpine> helpme - Did you install some sort of program before this?
#732 [12:11] <Link> Hi,Guys.I have a problem.This Migrate doesnt work....if i Log in on Minecraft.net it works but if i try to migrate it doesnt works.Someone knows the problem??
#733 [12:11] <GreyVulpine> Link - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
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#735 [12:11] <helpme> GreyVulpine - I have no clue, Might have been when I installed a technic launcher mod
#736 [12:11] <Taxter> http://paste.ubuntu.com/23573900/
#737 [12:11] <GreyVulpine> helpme - And tried reinstalling minecraft from scratch?
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#740 [12:12] <GreyVulpine> Taxter - Remove those two entries, save it, then try minecraft
#741 [12:12] <helpme> GreyVulpine - I removed, .minecraft, minecraft in program data and all java's I had installed.
#742 [12:12] <GreyVulpine> helpme - Hmm.
#743 [12:12] <GreyVulpine> helpme - Using the vanilla launcher from minecraft.net ?
#744 [12:12] <helpme> GreyVulpine - I tried running minecraft on java 8 111 aswell
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#746 [12:13] <helpme> GreyVulpine - Yeah I installed with the minecraft.msi
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#748 [12:13] <SuRvIveCheater> I don't can wait that's so ...
#749 [12:13] <GreyVulpine> helpme - Try it with the "alternative launcher" from https://minecraft.net/en/download/
#750 [12:13] <helpme> GreyVulpine - Will do
#751 [12:14] <GreyVulpine> helpme - .msi packages java in c:\program files (x86)\minecraft, the alternative launcher uses the java installed on your system
#752 [12:14] <SuRvIveCheater> GreyVulpine when send you a back email ?
#753 [12:14] <ToxicSlimex> Hello I have there as a problem, I wanted to log in minecraft and play, but I could not log in and then my password reset. I wanted to login again but this does not work
#754 [12:14] <GreyVulpine> SuRvIveCheater - When Mojang Support does, they typically will reply back in a few business days
#755 [12:14] <GreyVulpine> ToxicSlimex - After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access. This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#756 [12:15] <SuRvIveCheater> Ok
#757 [12:15] <ToxicSlimex> ok thx
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#767 [12:24] <Taxter> THANK YOU SO MUCH!! GreyVulpine!!
#768 [12:24] * GreyVulpine tips hat
#768 [12:25] * urielsalis tips fedora
#768 [12:25] <helpme> m'lady
#769 [12:25] <Taxter> Can i get your skype Grey?
#770 [12:25] <GreyVulpine> I don't use that here
#771 [12:26] <helpme> GreyVulpine - Finished installing java, Imma play a bit see if it crashes
#772 [12:27] <helpme> GreyVulpine - Clicking play shouldn't result in the launcher going white right?
#773 [12:28] <GreyVulpine> helpme - For a short amount of time, perhaps
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#785 [12:44] <Mim> I forgot my email... I can't login to minecraft.net
#786 [12:44] * jenxfox_25 [jenxfox_25@notlogged] has joined #minecrafthelp
#787 [12:44] <urielsalis> ??> Mim account/forgot-email
#788 [12:44] <Absol> Mim: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#789 [12:44] <Mim> I've had minecraft for over 6 years
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#791 [12:45] <Mim> Now we have to use emails to log in...
#792 [12:45] <urielsalis> Mim, you migrated your account?\
#793 [12:45] <Mim> You sent me a link to reset password.
#794 [12:45] <urielsalis> Mim, we are not Mojang here
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#796 [12:45] <Mim> Idk what I need.
#797 [12:45] <urielsalis> Mim, you migrated your account?
#798 [12:45] <Mim> No?
#799 [12:46] <urielsalis> Mim, then someone else did it..., Email Mojang with your transaction ID
#800 [12:46] <urielsalis> ??> Mim mojang/email
#801 [12:46] <Absol> Mim: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#802 [12:46] <Absol> Mim: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#803 [12:46] <urielsalis> ??> Mim account/trans-id
#804 [12:46] <Absol> Mim: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
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#807 [12:48] <helpme> GreyVulpine - Happend again, might it have something to do with the path for java. Path is currently: C:\ProgramData\Oracle\Java\javapath
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#809 [12:49] <GreyVulpine> helpme - Huh, that's not usually where Java installs... Try reinstalling java through: http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html
#810 [12:50] <helpme> It installed there C:\Program Files\Java\jre1.8.0_111
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#812 [12:50] <helpme> GreyVulpine - It installed there: C:\Program Files\Java\jre1.8.0_111
#813 [12:51] <helpme> GreyVulpine - Though somehow that isn't the path.
#814 [12:51] <GreyVulpine> Alright, make sure that the launcher is using that path. Go to the launcher, edit profile, java executable
#815 [12:51] <helpme> GreyVulpine - Already did that.
#816 [12:51] <helpme> GreyVulpine - Not a chance fixing the path would actually help right?
#817 [12:51] <GreyVulpine> helpme - Is the path set right?
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#819 [12:52] <helpme> GreyVulpine - just set the path in system settings to C:\Program Files\Java\jre1.8.0_111\bin
#820 [12:52] <That_Zebra> i have got the problem if i want to join a server : Java.lang.NullPointerException:group what can i do ?
#821 [12:53] <OneBadLadd> I have owned Minecraft (the disc) for over a year on my Xbox One. Suddenly I am only allowed to use the trial version or tutorials?
#822 [12:53] <urielsalis> That_Zebra, what antivirus you have?
#823 [12:54] <That_Zebra> avast is it a problem ? thanks for the fast answer :D
#824 [12:54] <urielsalis> ??> That_Zebra tools/hjt
#825 [12:54] <Absol> That_Zebra: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#826 [12:54] <Absol> That_Zebra: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#827 [12:55] <mattym> OneBadLadd, Is the disk still in the console?
#828 [12:55] <That_Zebra> what urielsalis
#829 [12:55] <urielsalis> That_Zebra, follow Absol instructions
#830 [12:55] <OneBadLadd> Yes Marr
#831 [12:55] <That_Zebra> okay
#832 [12:56] <OneBadLadd> oops... Marr
#833 [12:56] <OneBadLadd> grrr... Matt
#834 [12:56] <mattym> OneBadLadd, And are you still logged into the same Xbox Live account?
#835 [12:57] <OneBadLadd> I'm not sure, would I do that via the Xbon One console or the computer?
#836 [12:57] <mattym> OneBadLadd, On the console.
#837 [12:58] <OneBadLadd> Bare with my Matty... where would I find out or do so?
#838 [12:58] <OneBadLadd> I am able to use Xbox Live if that helps...
#839 [12:59] <mattym> OneBadLadd, Right, and are you still logged into it with the same gamertag as usual?
#840 [12:59] <helpme> GreyVulpine - I fixed the path both in the launcher and the system enviroment though I still get the same exit code
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#842 [12:59] <OneBadLadd> Yes, I am Matty
#843 [13:00] <That_Zebra> urielsalis: what i got the file copied i dont know if i should post them ... is there something i wont give you in it ?
#844 [13:00] <mattym> OneBadLadd, And you are sure the game wont let you create a new world?
#845 [13:00] <urielsalis> That_Zebra, you can pm me the link to paste.ubuntu.com if you like
#846 [13:01] <OneBadLadd> It will, but I am in a trial version... it says "Unlock Full Version" at the menu and then prompts me to buy it.
#847 [13:01] <That_Zebra> is there something in it what is bad for me if some other knew
#848 [13:01] <urielsalis> That_Zebra, its a list of processes running in your pc, apart from your username I dont think it contains more personal information
#849 [13:01] <That_Zebra> okay
#850 [13:02] <mattym> OneBadLadd, Im not sure how to do it on an Xbox one, so you may need to look it up. But there should be an option somewhere to refresh or renew the 'licenses'
#851 [13:02] <That_Zebra> http://paste.ubuntu.com/23574139/ here is the link
#852 [13:02] <That_Zebra> i dont know what am i doing here
#853 [13:02] <That_Zebra> ;D
#854 [13:03] <OneBadLadd> Okay, that was what Google mentioned... I will explore that. I really appreciate the help Matty.
#855 [13:03] <urielsalis> ??> That_Zebra avast
#856 [13:03] <mattym> That_Zebra, Did you have another antivirus program installed before Avast?
#857 [13:03] <urielsalis> ??> That_Zebra av/avast
#858 [13:03] <Absol> That_Zebra: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
#859 [13:03] <urielsalis> That_Zebra, wrong factoid
#860 [13:04] <That_Zebra> ?
#861 [13:04] <urielsalis> That_Zebra, you had any antivirus program before Avast?
#862 [13:04] <That_Zebra> :S
#863 [13:04] <mattym> That_Zebra, Did you have another antivirus program installed before Avast?
#864 [13:04] <urielsalis> mattym, remember the factoid for the avast firewall thing?
#865 [13:04] <That_Zebra> nope
#866 [13:04] <mattym> urielsalis, There isnt as far as i know.
#867 [13:04] <urielsalis> I remember one, or maybe it was AVG
#868 [13:05] <mattym> That_Zebra, Are you using the paid version of avast or the free?
#869 [13:05] <That_Zebra> free
#870 [13:05] <urielsalis> mattym, looks like avast firewall is there so he might be using the trial
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#872 [13:05] <mattym> That_Zebra, Uninstall it, restart the computer, then check to see if the game works.
#873 [13:05] <That_Zebra> i use free
#874 [13:05] <mattym> That_Zebra, If its working, reinstall the latest Avast.
#875 [13:05] <That_Zebra> okay
#876 [13:06] <That_Zebra> deinstalled
#877 [13:06] <That_Zebra> re
#878 [13:07] <That_Zebra> now i should restart pc ?
#879 [13:08] <That_Zebra> ?
#880 [13:10] <mattym> That_Zebra, Yes
#881 [13:10] <mattym> That_Zebra, If minecraft works normally after, redownload avast
#882 [13:10] <mattym> That_Zebra, If it doesnt, come back to the chat
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#886 [13:23] <carlos_> http://paste.ubuntu.com/23574198/+
#887 [13:23] <carlos_> http://paste.ubuntu.com/23574198/ help please
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#889 [13:23] <mattym> carlos_, Unfortunately your graphics hardware is not fully supported on Windows 8, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
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#893 [13:29] <asiantator> Hey running into problem with java loopback error
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#900 [13:55] <evan> i need help
#901 [13:56] <evan> i have a problem
#902 [13:57] <evan> i was using mc edit and deleted all of the water on accident and need to know where and how to find the latest save
#903 [13:57] <GreyVulpine> Did you save it?
#904 [13:57] <evan> can you help me?
#905 [13:57] <evan> yes
#906 [13:57] <evan> i didn't know
#907 [13:57] <evan> i save every time i log out
#908 [13:57] <GreyVulpine> Then that water is gone.
#909 [13:58] <GreyVulpine> There is no backup save with MCedit
#910 [13:58] <evan> how to i find earlier saves
#911 [13:58] <GreyVulpine> There are none.
#912 [13:58] <GreyVulpine> There are none.
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#920 [14:13] <asiantator> Running into a java unable to establish loopback error http://pastebin.com/MVQHzTRA
#921 [14:14] <faris_vloger> sir
#922 [14:14] <GreyVulpine> ??> asiantator tools/hjt
#923 [14:14] <Absol> asiantator: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#924 [14:14] <Absol> asiantator: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#925 [14:14] <faris_vloger> ineed help
#926 [14:14] <GreyVulpine> faris_vloger - with?
#927 [14:14] <faris_vloger> crash report
#928 [14:14] <GreyVulpine> faris_vloger - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#929 [14:14] <faris_vloger> ---- Minecraft Crash Report ---- // Quite honestly, I wouldn't worry myself about that. Time: 03/12/16 11:12 م Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Displ
#930 [14:14] <GreyVulpine> faris_vloger - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#931 [14:14] * Link5268 [Link5268@notlogged] has joined #minecrafthelp
#932 [14:15] <faris_vloger> its didnt work
#933 [14:15] <GreyVulpine> faris_vloger - It's not meant to fix the issue, it's meant to give us a log to further let us help you
#934 [14:15] <asiantator> http://paste.ubuntu.com/23574449/
#935 [14:15] <faris_vloger> arabic?
#936 [14:16] <GreyVulpine> faris_vloger - No
#937 [14:16] <faris_vloger> ok
#938 [14:16] <GreyVulpine> asiantator - Try turning off the avast firewall, then try minecraft again
#939 [14:16] <faris_vloger> itry open minecraft later
#940 [14:17] <GreyVulpine> faris_vloger - Need your dxdiag log
#941 [14:17] <faris_vloger> itry the dxdiag
#942 [14:17] <GreyVulpine> faris_vloger - Alright.
#943 [14:17] <faris_vloger> its didnt work
#944 [14:17] <GreyVulpine> faris_vloger - I need your dxdiag report to further help you.
#945 [14:18] <faris_vloger> ok
#946 [14:18] <faris_vloger> ------------------ System Information ------------------ Time of this report: 12/3/2016, 23:09:18 Machine name: AJC-PC Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255) Language: Arabic (Regional Setting: Arabic) System Manufacturer: TOSHIBA System Model: Satellite C660 BIOS: Ver 1.00PARTTBL Processor: Intel(R) Celeron(R) CPU 925 @ 2.30GHz, ~
#947 [14:18] <GreyVulpine> faris_vloger - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#948 [14:19] <faris_vloger> http://paste.ubuntu.com/23574475/
#949 [14:19] <faris_vloger> thats it
#950 [14:19] <faris_vloger> http://paste.ubuntu.com/23574475/
#951 [14:19] <GreyVulpine> faris_vloger - Wait one.
#952 [14:19] <faris_vloger> ok
#953 [14:22] <asiantator> fixed thanks gents. any idea why avast isnt allowing it thru? couldnt get an exception to work so just uninstalled for troubleshooting
#954 [14:22] <faris_vloger> finished?
#955 [14:22] <faris_vloger> ok
#956 [14:22] <CubeTheThird> asiantator, are you using avast free?
#957 [14:23] <asiantator> yes
#958 [14:23] <mattym> asiantator, Avast installs screw up a lot, if you have removed it and its working, try restarting the computer, reinstalling the latest avast and trying again.
#959 [14:23] <CubeTheThird> ^^
#960 [14:23] <asiantator> roge o. thanks all
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#962 [14:24] <faris_vloger> asiantator its didnt work
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#964 [14:25] * Zack09playz [Zack09playz@notlogged] has joined #minecrafthelp
#965 [14:25] <Zack09playz> hello
#966 [14:25] * Jack is now known as Guest20924
#967 [14:25] <CubeTheThird> hello Zack09playz
#968 [14:25] <faris_vloger> help me any one
#969 [14:25] <Zack09playz> so i bought minecraft to a long time ago
#970 [14:25] <faris_vloger> help me any one
#971 [14:25] <CubeTheThird> faris_vloger, one sec
#972 [14:26] <faris_vloger> ok
#973 [14:26] <Zack09playz> and for somereason just now it says i can only play demo
#974 [14:26] <Zack09playz> i looked for some things and none of them have worked
#975 [14:26] <CubeTheThird> faris_vloger, download and install https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-?product=81507
#976 [14:26] <faris_vloger> ok
#977 [14:26] <CubeTheThird> Zack09playz, that usually happens when you login with the wrong email
#978 [14:26] <Zack09playz> well
#979 [14:26] <Zack09playz> when i went to account.mojang.com
#980 [14:26] <Zack09playz> i did the same email same password
#981 [14:26] <Guest20924> Can someone help my error says 64-bit error vm warning: using incremental CMS is depracted and will likely to be removed in a futer release
#982 [14:26] <Zack09playz> and it worked and it said to import old minecraft as a game
#983 [14:27] <Zack09playz> i can send a screen shot link if you want
#984 [14:27] <CubeTheThird> Zack09playz, ya, that means it's the wrong email
#985 [14:27] <Zack09playz> alright
#986 [14:27] <CubeTheThird> Zack09playz, you should see your minecraft username on account.mojang.com/me if you are using the right one
#987 [14:27] <Zack09playz> i know my username but you said its my email thats wrong
#988 [14:27] <Zack09playz> so what do i do?
#989 [14:27] <CubeTheThird> Zack09playz, what is your username?
#990 [14:27] <Zack09playz> zack09playz
#991 [14:28] <mattym> ??> Guest20924 launcher/crash-log
#992 [14:28] <Absol> Guest20924: We need to see your crash log, which appears after a crash.
#993 [14:28] <Absol> Guest20924: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#994 [14:30] <Zack09playz> hello?
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#996 [14:30] <CubeTheThird> Zack09playz, try logging into the website with different email addresses that you have
#997 [14:30] <Zack09playz> i only have two and one is my old minecraft account which i lost the email and password and zack09playz is my second and i only have one email now
#998 [14:31] * nutclub [nutclub@notlogged] has joined #minecrafthelp
#999 [14:31] <nutclub> my error says http://minecraftirc.net/minecrafthelp/landing/
#1000 [14:31] <CubeTheThird> Zack09playz, do you have the confirmation email from the purchase for the account "zack09playz"?
#1001 [14:32] <nutclub> oh wait rip
#1002 [14:32] <nutclub> sorry
#1003 [14:32] <CubeTheThird> lol
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#1005 [14:32] <nutclub> lets try this again
#1006 [14:32] <nutclub> my error says Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release
#1007 [14:32] <nutclub> how do i fi
#1008 [14:32] <CubeTheThird> nutclub, that's a normal message
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#1010 [14:32] <nutclub> how do i fix then
#1011 [14:32] <CubeTheThird> nutclub, ... what's the problem? that's not an error message
#1012 [14:32] <farid> hallo
#1013 [14:32] <CubeTheThird> hello farid
#1014 [14:32] <nutclub> what is that then
#1015 [14:33] <CubeTheThird> nutclub, it's a normal log message
#1016 [14:33] <nutclub> when i try to use a specific version it says that and when i click play from launcher it comes back to the launcher screen
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#1018 [14:33] <CubeTheThird> nutclub, is that all it says?
#1019 [14:33] <nutclub> like that white crash screen u see when ur game crashes
#1020 [14:33] <nutclub> no
#1021 [14:33] <nutclub> it says this to
#1022 [14:33] <CubeTheThird> nutclub, copy the full log onto http://paste.ubuntu.com and give the URL here.
#1023 [14:33] <nutclub> ok ty
#1024 [14:34] <nutclub> for the name do i put my mc name?
#1025 [14:34] <CubeTheThird> nutclub, sure. Doesn't matter
#1026 [14:34] <nutclub> ok
#1027 [14:34] * SterkenburgTM [SterkenburgTM@notlogged] has joined #minecrafthelp
#1028 [14:34] <nutclub> what should i do for the syntext
#1029 [14:34] <nutclub> tax
#1030 [14:34] <GreyVulpine> Leave it default
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#1032 [14:35] <nutclub> ok ty
#1033 [14:35] <nutclub> heres the URL
#1034 [14:35] <nutclub> http://paste.ubuntu.com/23574546/
#1035 [14:36] <CubeTheThird> nutclub, umm.. what version are you trying to run?
#1036 [14:36] <nutclub> btw is hacking allowed on mc?
#1037 [14:36] <CubeTheThird> nope
#1038 [14:36] <nutclub> -_-
#1039 [14:36] <SterkenburgTM> hallo i need help i lost the email adress of my minecraft account how can i get it i only need email no passwort or anything only email (i have like 25 + email adresses and forget that second one for minecraft)
#1040 [14:36] <nutclub> but utubers do it
#1041 [14:37] <CubeTheThird> doesn't mean its right
#1042 [14:37] <nutclub> I am trying to run Wurst
#1043 [14:37] <CubeTheThird> nutclub, ya we won't help you with that
#1044 [14:37] <nutclub> yeah but im going on to a server that allowes hacking
#1045 [14:37] <nutclub> MT
#1046 [14:37] <CubeTheThird> nutclub, this channel only supports vanilla minecraft. And we definitely don't support hacking, regardless what you plan on doing with it
#1047 [14:38] <nutclub> it happens when i do 1.9 too
#1048 [14:38] <CubeTheThird> SterkenburgTM, do you have the transaction ID from your account purchase? (do NOT give it here)
#1049 [14:38] * abtwcage [abtwcage@notlogged] has joined #minecrafthelp
#1050 [14:39] <nutclub> it happens when i do 1.9 too
#1051 [14:39] <SterkenburgTM> CubeTheThird this ID is on email when i got the email adress i got everything
#1052 [14:39] <mattym> ??> nutclub win/reinst
#1053 [14:39] <Absol> nutclub: You may need to reinstall the locally installed files that Minecraft puts into place.
#1054 [14:39] <Absol> nutclub: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1055 [14:39] <CubeTheThird> SterkenburgTM, what method of payment did you use?
#1056 [14:39] <nutclub> wait absol
#1057 [14:40] <nutclub> so
#1058 [14:40] <nutclub> saves directory i dont get it
#1059 [14:40] <abtwcage> when I downloaded the game and open launcher it gives me the error "Unable to start the inecraft runtime environment. THis is most likely caused by a corruption. Please try to reinstall Minecraft." I did this but I keep getting this popup
#1060 [14:40] <mattym> nutclub, Delete everything except the folder called saves
#1061 [14:40] <mattym> ??> abtwcage tools/hjt
#1062 [14:40] <Absol> abtwcage: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1063 [14:40] <Absol> abtwcage: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1064 [14:40] <nutclub> so like the texture packs?
#1065 [14:40] <nutclub> and the versions?
#1066 [14:40] <mattym> nutclub, Everything
#1067 [14:41] <nutclub> FNIfw
#1068 [14:41] <nutclub> BUT IGOT A TON OF TP
#1069 [14:41] <mattym> nutclub, Keep only the saves folder
#1070 [14:41] <nutclub> texture packs
#1071 [14:41] <nutclub> will it my texture packs come back?
#1072 [14:41] <nutclub> will my
#1073 [14:41] <CubeTheThird> nutclub, back them up if you're worried
#1074 [14:41] * recep [recep@notlogged] has joined #minecrafthelp
#1075 [14:41] <mattym> nutclub, You can redownload texture packs, or move the folder elsewhere on the computer
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#1077 [14:41] <nutclub> oh so ill just move all the stuff in a folder
#1078 [14:41] <mattym> nutclub, But do not put any back until you know the game is working properly again.
#1079 [14:41] <nutclub> ok
#1080 [14:41] <SterkenburgTM> ok sorry got it thanks for help anyway
#1081 [14:42] <nutclub> ty
#1082 [14:42] <nutclub> only leave saves right not like the options notepad thing or anything like that right
#1083 [14:42] <mattym> nutclub, Correct
#1084 [14:42] <nutclub> k ty
#1085 [14:44] <nutclub> ok i did it so i can just open the mc launcher rifhgt
#1086 [14:44] <nutclub> right*
#1087 [14:44] <mattym> nutclub, The official launcher yes
#1088 [14:44] <abtwcage> http://paste.ubuntu.com/23574595/ is this the link you want?
#1089 [14:45] <abtwcage> I copied everything and pasted it to this link
#1090 [14:45] <nutclub> It wworks so now can i move everything back?
#1091 [14:45] <mattym> abtwcage, McAfee is known to cause an issue like your with Minecraft, the only way we know to fix it, is to remove it.
#1092 [14:45] <mattym> nutclub, Yeah
#1093 [14:45] <CubeTheThird> nutclub, just keep in mind texture packs for older versions aren't compatible with newer ones
#1094 [14:45] <nutclub> k
#1095 [14:45] <abtwcage> remove McAfee?
#1096 [14:45] <mattym> ??> abtwcage av/mcafee/uninstall
#1097 [14:45] <Absol> abtwcage: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#1098 [14:45] <nutclub> yeah ik
#1099 [14:45] <mattym> abtwcage, Use the tool from Absol to do so.
#1100 [14:47] <abtwcage> I am in the process now
#1101 [14:47] <nutclub> wait but some of the stuff is back in the folder
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#1103 [14:47] <mattym> nutclub, The only think you should be putting back is texture packs
#1104 [14:47] <nutclub> k ty!
#1105 [14:47] <mattym> nutclub, Everything else is either back on its own, or will return on its own when needed
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#1107 [14:51] <nutclub> ok
#1108 [14:52] <deadpoolthe_best> my account dose not let me log in
#1109 [14:53] <deadpoolthe_best> so I can't log in
#1110 [14:54] * abtwcage [abtwcage@notlogged] has quit. (Ping timeout: 195 seconds)
#1111 [14:55] <CubeTheThird> deadpoolthe_best, what happens when you try?
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#1113 [14:56] * saske [saske@notlogged] has joined #minecrafthelp
#1114 [14:57] <abtwcage> that fixed my issue thank you so much
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#1120 [15:03] <Fade> cubethethrid
#1121 [15:03] <Fade> I froze again
#1122 [15:03] <Fade> on 1.8 this time
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#1126 [15:17] <CHAR> Well i changed my password later today and i was on fine but then i went on curse for the ftb modpack then i clicked log in wiv all my detains and it said failed so i reset my password and still not working now it does not send me reset password emails
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#1128 [15:22] * tumbleweed [tumbleweed@notlogged] has joined #minecrafthelp
#1129 [15:24] <Cieara> Does anyone have the solution to this error, "Badly compressed packet - size of 111 is below server threshold of 256"?
#1130 [15:29] * tumbleweed is now known as bildramer
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#1135 [15:54] <Samister> hey
#1136 [15:55] <thgilfodrol> Samister, hi
#1137 [15:55] <Samister> i forgot my password and username
#1138 [15:55] <thgilfodrol> Samister: have you tried to do a password reset?
#1139 [15:55] <Samister> it keeps telling me to come here
#1140 [15:55] * susanne [susanne@notlogged] has joined #minecrafthelp
#1141 [15:56] <thgilfodrol> ??> Samister account/forgot-email
#1142 [15:56] <Absol> Samister: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#1143 [15:56] <Samister> ok
#1144 [15:56] <Samister> ill try it
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#1154 [16:02] <DiscoSmurff> Hello, I forgot my minecraft username, what can I do?
#1155 [16:02] <thgilfodrol> DiscoSmurff: have you tried resetting your password?
#1156 [16:02] <thgilfodrol> ??> DiscoSmurff account/reset-password
#1157 [16:03] <Absol> DiscoSmurff: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#1158 [16:03] <Absol> DiscoSmurff: If you use Minecraft.net accounts (you use your username to log in), the account now must be migrated first.
#1159 [16:03] <DiscoSmurff> owh okay thank you
#1160 [16:05] <DiscoSmurff> I didn't remember the username of mc and I need to change the old mc to the new one and what can i do now?
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#1162 [16:09] * JULI4N13014 [JULI4N13014@notlogged] has joined #minecrafthelp
#1163 [16:09] <thgilfodrol> DiscoSmurff: is the account migrated
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#1167 [16:18] * Joel [Joel@notlogged] has joined #minecrafthelp
#1168 [16:19] * Joel is now known as Guest39346
#1169 [16:19] <Guest39346> I cant login with the Correct Password and email, but a friend can.
#1170 [16:20] <thgilfodrol> ??> Guest39346 login/throttle
#1171 [16:20] <Absol> Guest39346: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1172 [16:20] <Absol> Guest39346: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#1173 [16:20] <thgilfodrol> alternatively, make sure you're entering your details correctly
#1174 [16:20] <Guest39346> i alredy tried this 2 time
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#1176 [16:21] <thgilfodrol> Guest39346, what have you tried twice?
#1177 [16:22] <Guest39346> tried to loggin 2 times, it didnt work. i changed the passwort and Copy paste it but it still didnt work
#1178 [16:22] <thgilfodrol> Guest39346, refer to what Absol said above
#1179 [16:23] <Guest39346> Ok, happy waiting
#1180 [16:23] <Guest39346> just 1 more question, is this for 1 acc or for the whole pc?
#1181 [16:24] <thgilfodrol> Guest39346, it affects more than both- it is a lock on your entire network
#1182 [16:24] <Guest39346> ok, thanks
#1183 [16:24] <thgilfodrol> i.e. your IP address
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#1193 [17:06] <Faze> Yo
#1194 [17:06] <Faze> i need some help...
#1195 [17:07] <jjs999jjs> Guys, this is a volunteer run chatroom, no one here gets paid. please be patient since sometimes there are no volunteers around to help. Or, return at a different time for assistance. Thanks
#1196 [17:07] <Faze> Lol, ikr
#1197 [17:07] <Faze> Sup jjs
#1198 [17:07] <jjs999jjs> ello Faze
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#1200 [17:07] <jjs999jjs> sory I cannot help
#1201 [17:08] <Faze> I k
#1202 [17:10] <Faze> how r u
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#1205 [17:24] <thgilfodrol> Faze: what do you need help with?
#1206 [17:32] * leonardo_FTW [leonardo_FTW@notlogged] has joined #minecrafthelp
#1207 [17:34] <leonardo_FTW> Minecraft is not letting me join and it says to update my drivers but i already did
#1208 [17:35] <leonardo_FTW> http://paste.ubuntu.com/23575344/ this is my DxDiag report
#1209 [17:35] <thgilfodrol> leonardo_FTW: what is the exact message?
#1210 [17:37] <leonardo_FTW> We are sorry, there seems to be a problem wit your drivers
#1211 [17:37] * T [T@notlogged] has joined #minecrafthelp
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#1213 [17:38] <thgilfodrol> leonardo_FTW: your graphics card, the ATI Radeon 9200, is not supported past Windows XP
#1214 [17:38] * Asesino_5191 [Asesino_5191@notlogged] has joined #minecrafthelp
#1215 [17:38] * TotsFire [TotsFire@notlogged] has joined #minecrafthelp
#1216 [17:38] <thgilfodrol> not supported by minecraft*
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#1218 [17:39] <leonardo_FTW> ohh
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#1220 [17:39] <Sparkfire09> when i want to change my skin and it says questions like (whats your pets favorite name) i get them right but there not working
#1221 [17:39] <TotsFire_> I am receiving error messsage
#1222 [17:39] <thgilfodrol> TotsFire_: what's the error that comes up when you try?
#1223 [17:40] <TotsFire_> [21:29:52] [Client thread/INFO]: Setting user: TOTSFIRE [21:29:52] [Client thread/INFO]: (Session ID is <censored>) [21:29:55] [Client thread/INFO]: LWJGL Version: 2.9.1 [21:29:56] [Client thread/INFO]: Reloading ResourceManager: Default [21:29:56] [Sound Library Loader/INFO]: Starting up SoundSystem... [21:29:56] [Thread-6/INFO]: Initializing LWJGL OpenAL [21:29:56] [Thread-6/INFO]: (The LWJGL binding of OpenAL. For more information, see http://w
#1224 [17:40] <thgilfodrol> Sparkfire09: what do you mean by not working?
#1225 [17:40] <thgilfodrol> ??> TotsFire_ paste
#1226 [17:40] <Absol> TotsFire_: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1227 [17:40] <leonardo_FTW> So what do i do about it
#1228 [17:40] <Sparkfire09> it just says at least one question is wrong and my email wont let me change to my actual email
#1229 [17:40] <thgilfodrol> leonardo_FTW: it is recommended that you upgrade your graphics card
#1230 [17:40] <Sparkfire09> what is my graphics card?
#1231 [17:41] <leonardo_FTW> How do I upgrace that thing?
#1232 [17:41] <thgilfodrol> ??> Sparkfire09 irc/multitasking
#1233 [17:41] <Absol> Sparkfire09: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#1234 [17:41] <Sparkfire09> oh sry did not realize
#1235 [17:41] <thgilfodrol> leonardo_FTW: you would have to buy a new graphics card that supports minecraft
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#1238 [17:42] <leonardo_FTW> When i went to download the drivers it said Windows 7 was available
#1239 [17:42] <TotsFire_> I alreay past on Ubuntu
#1240 [17:42] <thgilfodrol> TotsFire_: can you post the link here?
#1241 [17:42] <TotsFire_> sorry I a mother trying to help my son
#1242 [17:42] <TotsFire_> yes
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#1244 [17:43] <TotsFire_> lsorry what link?
#1245 [17:43] <TotsFire_> This: http://paste.ubuntu.com/23575385/
#1246 [17:43] <thgilfodrol> yes
#1247 [17:44] <thgilfodrol> TotsFire_: there is no error message in that paste- what is the problem you're experiencing?
#1248 [17:45] <TotsFire_> When I try to acess game, then I receive a message about Java error and after I sse this message that I pasted
#1249 [17:46] <TotsFire_> I have alredy updated Jave on Java web site
#1250 [17:46] <TotsFire_> *Java
#1251 [17:46] <thgilfodrol> TotsFire_: can you paste the java error?
#1252 [17:47] <leonardo_FTW> Well I think Im just gonna go kill myself Minecraft is life. So now I shall just die. Good bye, thanks for helping.
#1253 [17:47] <TotsFire_> yes one minute
#1254 [17:47] <leonardo_FTW> Since no one is FUCKING HELPING ME
#1255 [17:47] <Absol> leonardo_FTW: Please keep it civil
#1256 [17:48] <leonardo_FTW> Year Age Tm Lg W L W-L% ERA G GS GF CG SHO SV IP H R ER HR BB IBB SO HBP BK WP BF ERA+ WHIP H/9 HR/9 BB/9 SO/9 SO/BB Awards 1986 23 CHC NL 7 4 .636 5.05 16 16 0 1 1 0 87.1 107 52 49 10 42 1 45 3 3 3 395 80 1.706 11.0 1.0 4.3 4.6 1.07 1987 24 CHC NL 12 15 .444 5.10 35 33 1 1 0 0 201.0 210 127 114 28 97 9 147 5 2 11 899 83 1.527 9.4 1.3 4.3 6.6 1.52 1988 25 CHC NL 9 15 .375 3.48 34 30 1 3 1 0 202.0 212 84 78 20 55 7 121 4 0 4 855
#1257 [17:48] <leonardo_FTW> Year Age Tm Lg W L W-L% ERA G GS GF CG SHO SV IP H R ER HR BB IBB SO HBP BK WP BF ERA+ WHIP H/9 HR/9 BB/9 SO/9 SO/BB Awards 1986 23 CHC NL 7 4 .636 5.05 16 16 0 1 1 0 87.1 107 52 49 10 42 1 45 3 3 3 395 80 1.706 11.0 1.0 4.3 4.6 1.07 1987 24 CHC NL 12 15 .444 5.10 35 33 1 1 0 0 201.0 210 127 114 28 97 9 147 5 2 11 899 83 1.527 9.4 1.3 4.3 6.6 1.52 1988 25 CHC NL 9 15 .375 3.48 34 30 1 3 1 0 202.0 212 84 78 20 55 7 121 4 0 4 855
#1258 [17:48] <leonardo_FTW> Year Age Tm Lg W L W-L% ERA G GS GF CG SHO SV IP H R ER HR BB IBB SO HBP BK WP BF ERA+ WHIP H/9 HR/9 BB/9 SO/9 SO/BB Awards 1986 23 CHC NL 7 4 .636 5.05 16 16 0 1 1 0 87.1 107 52 49 10 42 1 45 3 3 3 395 80 1.706 11.0 1.0 4.3 4.6 1.07 1987 24 CHC NL 12 15 .444 5.10 35 33 1 1 0 0 201.0 210 127 114 28 97 9 147 5 2 11 899 83 1.527 9.4 1.3 4.3 6.6 1.52 1988 25 CHC NL 9 15 .375 3.48 34 30 1 3 1 0 202.0 212 84 78 20 55 7 121 4 0 4 855
#1259 [17:48] <leonardo_FTW> vYear Age Tm Lg W L W-L% ERA G GS GF CG SHO SV IP H R ER HR BB IBB SO HBP BK WP BF ERA+ WHIP H/9 HR/9 BB/9 SO/9 SO/BB Awards 1986 23 CHC NL 7 4 .636 5.05 16 16 0 1 1 0 87.1 107 52 49 10 42 1 45 3 3 3 395 80 1.706 11.0 1.0 4.3 4.6 1.07 1987 24 CHC NL 12 15 .444 5.10 35 33 1 1 0 0 201.0 210 127 114 28 97 9 147 5 2 11 899 83 1.527 9.4 1.3 4.3 6.6 1.52 1988 25 CHC NL 9 15 .375 3.48 34 30 1 3 1 0 202.0 212 84 78 20 55 7 121 4 0 4 855
#1260 [17:48] <leonardo_FTW> Year Age Tm Lg W L W-L% ERA G GS GF CG SHO SV IP H R ER HR BB IBB SO HBP BK WP BF ERA+ WHIP H/9 HR/9 BB/9 SO/9 SO/BB Awards 1986 23 CHC NL 7 4 .636 5.05 16 16 0 1 1 0 87.1 107 52 49 10 42 1 45 3 3 3 395 80 1.706 11.0 1.0 4.3 4.6 1.07 1987 24 CHC NL 12 15 .444 5.10 35 33 1 1 0 0 201.0 210 127 114 28 97 9 147 5 2 11 899 83 1.527 9.4 1.3 4.3 6.6 1.52 1988 25 CHC NL 9 15 .375 3.48 34 30 1 3 1 0 202.0 212 84 78 20 55 7 121 4 0 4 855
#1261 [17:48] <leonardo_FTW> Year Age Tm Lg W L W-L% ERA G GS GF CG SHO SV IP H R ER HR BB IBB SO HBP BK WP BF ERA+ WHIP H/9 HR/9 BB/9 SO/9 SO/BB Awards 1986 23 CHC NL 7 4 .636 5.05 16 16 0 1 1 0 87.1 107 52 49 10 42 1 45 3 3 3 395 80 1.706 11.0 1.0 4.3 4.6 1.07 1987 24 CHC NL 12 15 .444 5.10 35 33 1 1 0 0 201.0 210 127 114 28 97 9 147 5 2 11 899 83 1.527 9.4 1.3 4.3 6.6 1.52 1988 25 CHC NL 9 15 .375 3.48 34 30 1 3 1 0 202.0 212 84 78 20 55 7 121 4 0 4 855
#1262 [17:48] <leonardo_FTW> Year Age Tm Lg W L W-L% ERA G GS GF CG SHO SV IP H R ER HR BB IBB SO HBP BK WP BF ERA+ WHIP H/9 HR/9 BB/9 SO/9 SO/BB Awards 1986 23 CHC NL 7 4 .636 5.05 16 16 0 1 1 0 87.1 107 52 49 10 42 1 45 3 3 3 395 80 1.706 11.0 1.0 4.3 4.6 1.07 1987 24 CHC NL 12 15 .444 5.10 35 33 1 1 0 0 201.0 210 127 114 28 97 9 147 5 2 11 899 83 1.527 9.4 1.3 4.3 6.6 1.52 1988 25 CHC NL 9 15 .375 3.48 34 30 1 3 1 0 202.0 212 84 78 20 55 7 121 4 0 4 855
#1263 [17:48] <leonardo_FTW> Year Age Tm Lg W L W-L% ERA G GS GF CG SHO SV IP H R ER HR BB IBB SO HBP BK WP BF ERA+ WHIP H/9 HR/9 BB/9 SO/9 SO/BB Awards 1986 23 CHC NL 7 4 .636 5.05 16 16 0 1 1 0 87.1 107 52 49 10 42 1 45 3 3 3 395 80 1.706 11.0 1.0 4.3 4.6 1.07 1987 24 CHC NL 12 15 .444 5.10 35 33 1 1 0 0 201.0 210 127 114 28 97 9 147 5 2 11 899 83 1.527 9.4 1.3 4.3 6.6 1.52 1988 25 CHC NL 9 15 .375 3.48 34 30 1 3 1 0 202.0 212 84 78 20 55 7 121 4 0 4 855
#1264 [17:48] * Absol kicked leonardo_FTW from #minecrafthelp (Reason: eonardo_FTW :Stop spamming)
#1265 [17:49] <Anna> took a bit there Absol
#1266 [17:49] <TotsFire_> http://paste.ubuntu.com/23575413/
#1267 [17:49] <thgilfodrol> damn, I just realized I missed out on the chance to send him scold/retro
#1268 [17:50] <Anna> retro?
#1269 [17:50] <thgilfodrol> the one where it tells the user that mc won't run on a commodore 64
#1270 [17:51] <Anna> also what did he ecen paste? besides the mass of inverted I characters, I see a few words
#1271 [17:52] <thgilfodrol> not sure what he pasted during his tantrum, but his dxdiag showed him running an ati radeon 9200
#1272 [17:52] <thgilfodrol> which is 2002 era I think
#1273 [17:52] <TotsFire_> thgilfodrol_: I already pasted Java error
#1274 [17:52] <TotsFire_> http://paste.ubuntu.com/23575413/
#1275 [17:52] <thgilfodrol> TotsFire_: does that error come up in a popup window, or in the client?
#1276 [17:52] <TotsFire_> in a pop up
#1277 [17:53] <thgilfodrol> ??> TotsFire_ win/dxdiag
#1278 [17:53] <Absol> TotsFire_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1279 [17:54] <Faze> I Need Help!
#1280 [17:54] <TotsFire_> thgilfodrol_: sorry I did not understand your question
#1281 [17:55] <Faze> ;-;
#1282 [17:55] * GameState [GameState@notlogged] has joined #minecrafthelp
#1283 [17:55] <thgilfodrol> ??> Faze ask
#1284 [17:55] <Absol> Faze: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1285 [17:55] <Absol> Faze: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1286 [17:55] <GameState> When i join a minecraft server i get this. java.lang.NullPointerException: group what do i do?
#1287 [17:55] <Faze> I changed my username a few months back, i counted down and its been EXACTLY 30 days, why cant i change it?
#1288 [17:55] <thgilfodrol> TotsFire_: can you send me a dxdiag? the instructions to do so are in the link Absol messaged you with
#1289 [17:56] <thgilfodrol> GameState: what antivirus do you use?
#1290 [17:56] <GameState> Not sure
#1291 [17:57] <TotsFire_> thgilfodrol_: I'll send it in minutes I am follow instuctions
#1292 [17:57] <thgilfodrol> Faze: you'll have to contact mojang support if you're unable to change your name
#1293 [17:57] * mikiloco [mikiloco@notlogged] has joined #minecrafthelp
#1294 [17:57] <GameState> when i try to turn it on it says uninstall AV program
#1295 [17:57] * BoxBee39 [BoxBee39@notlogged] has joined #minecrafthelp
#1296 [17:57] <thgilfodrol> ??> Faze mojang/email
#1297 [17:57] * mikiloco [mikiloco@notlogged] has quit. (Client Quit)
#1298 [17:57] <Absol> Faze: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1299 [17:57] <Absol> Faze: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1300 [17:57] * iBlondiexD [iBlondiexD@notlogged] has joined #minecrafthelp
#1301 [17:57] <GameState> when i try to turn windows defender on it says uninstall AV program
#1302 [17:57] <Faze> thanks
#1303 [17:57] <Faze> :)
#1304 [17:57] <iBlondiexD> does anyone here know their way around worldedit
#1305 [17:57] <thgilfodrol> ??> GameState win/av/detect
#1306 [17:57] <Absol> GameState: Go to the Control Panel, Programs and Features (or Add/remove programs if you are on Windows XP), and tell us all entries that has the word "Antivirus", "Firewall", or "Security" in it.
#1307 [17:58] <thgilfodrol> ??> iBlondiexD mods
#1308 [17:58] <Absol> iBlondiexD: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1309 [17:58] <Absol> iBlondiexD: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1310 [17:58] * BoxBee39 [BoxBee39@notlogged] has quit. (Client Quit)
#1311 [17:58] <GameState> No programs have the word AntiVirus or Anti Virus
#1312 [17:59] <iBlondiexD> yeah i have mcedit and i need some help if you know how to use world edit
#1313 [17:59] <urielsalis> ??> GameState tools/hjt
#1314 [17:59] <Absol> GameState: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1315 [17:59] <Absol> GameState: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1316 [17:59] <urielsalis> thgilfodrol, we generally use hjt
#1317 [17:59] <iBlondiexD> if you cannot help me, would you please send me to somewhere where i could find help
#1318 [17:59] <urielsalis> iBlondiexD, #commandblocks might be able to help
#1319 [17:59] <GameState> Thanks ill try it
#1320 [17:59] <TotsFire_> thgilfodrol_: http://paste.ubuntu.com/23575446/
#1321 [17:59] <thgilfodrol> iBlondiexD: #spigot at irc.spi.gt
#1322 [18:00] <iBlondiexD> thanks
#1323 [18:00] * BoxBee39 [BoxBee39@notlogged] has joined #minecrafthelp
#1324 [18:00] * Faze [Faze@notlogged] has quit. (Quit: Web client closed)
#1325 [18:01] <thgilfodrol> iBlondiexD: browser link, since you're on webchat http://elmer.spi.gt/iris/
#1326 [18:02] <iBlondiexD> im doing that now
#1327 [18:02] <GameState> IT SHOWED AN ERROR
#1328 [18:02] <GameState> unable to access hosts file
#1329 [18:03] <GameState> help https://gyazo.com/c0cae35f56a82b1b9d6f53560392e933
#1330 [18:03] <urielsalis> GameState, ignore it
#1331 [18:03] <GameState> okay
#1332 [18:03] <iBlondiexD> that didn't help
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#1334 [18:03] * Link5268 [Link5268@notlogged] has quit. (Ping timeout: 195 seconds)
#1335 [18:03] <thgilfodrol> iBlondiexD: connect to that irc network and channel or click on the url I sent you
#1336 [18:03] <GameState> http://paste.ubuntu.com/23575467/
#1337 [18:04] <GameState> there it is
#1338 [18:04] <thgilfodrol> that channel is more suited for plugin, e.g. worldedit help
#1339 [18:04] <iBlondiexD> ok
#1340 [18:04] <iBlondiexD> ok thanks
#1341 [18:04] * BoxBee39 [BoxBee39@notlogged] has quit. (Ping timeout: 195 seconds)
#1342 [18:04] <iBlondiexD> its not letting me talk
#1343 [18:05] <thgilfodrol> iBlondiexD: you could also try typing /join #sk89q
#1344 [18:05] <GameState> uriel?
#1345 [18:05] <thgilfodrol> that's a channel here on esper that would be better
#1346 [18:05] <iBlondiexD> ok thx
#1347 [18:05] <urielsalis> ??> GameState win/reinst
#1348 [18:05] <Absol> GameState: You may need to reinstall the locally installed files that Minecraft puts into place.
#1349 [18:05] <Absol> GameState: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1350 [18:05] <iBlondiexD> no one is there its just me
#1351 [18:06] <thgilfodrol> iBlondiexD: in this window, type /join #sk89q
#1352 [18:06] <urielsalis> iBlondiexD, I see 179 people
#1353 [18:06] <iBlondiexD> oh
#1354 [18:06] <iBlondiexD> sry
#1355 [18:07] <GameState> i hope this works!
#1356 [18:07] <TotsFire_> <thgilfodrol> I already pasted tks http://paste.ubuntu.com/23575446/
#1357 [18:08] <GameState> urielsalis
#1358 [18:08] <GameState> it didnt work
#1359 [18:08] <GameState> it still says http://paste.ubuntu.com/23575467/
#1360 [18:08] <GameState> it still says error
#1361 [18:10] <Chromaryu> GameState:
#1362 [18:10] <Chromaryu> ??> GameState av/advcleaner
#1363 [18:10] <Chromaryu> ??> GameState av/malwarebyte
#1364 [18:10] <Chromaryu> ??> GameState av/malwarebytes
#1365 [18:10] <Absol> GameState: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#1366 [18:10] <Absol> GameState: Download it here: http://www.malwarebytes.org/
#1367 [18:10] <Chromaryu> try this first.
#1368 [18:10] <GameState> okey
#1369 [18:11] <GameState> on MB i just scan my PC?
#1370 [18:11] <mattym> GameState, Do a full scan
#1371 [18:11] <GameState> alright den
#1372 [18:11] <mattym> GameState, When it finishes it should give you options for what to do if it finds anything.
#1373 [18:12] <Chromaryu> ( mattym, I don't know what the issue in hjt, so I let the mwbs fullscan)
#1374 [18:12] * iBlondiexD [iBlondiexD@notlogged] has joined #minecrafthelp
#1375 [18:12] <GameState> it says threat scan is that right?
#1376 [18:12] <mattym> Chromaryu, Yeah, should work, other one is maybe a little faster.
#1377 [18:12] <mattym> GameState, Yes
#1378 [18:12] <GameState> okay
#1379 [18:12] <Chromaryu> adw?
#1380 [18:12] <iBlondiexD> does anyone know their way around World Edit
#1381 [18:13] <GameState> 3 objects detected
#1382 [18:13] <mattym> iBlondiexD, You were already told we dont help with that here.
#1383 [18:13] <GameState> already
#1384 [18:13] <GameState> now 15
#1385 [18:13] <mattym> GameState, Yeah, let it finish, it will probably take a while.
#1386 [18:13] <GameState> already half done
#1387 [18:13] <iBlondiexD> oops i didn't realize this is the same server im sorry
#1388 [18:14] <TotsFire> thgilfodrol_: is there an additional action that I should do?
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#1391 [18:17] <thgilfodrol> TotsFire: how often does the issue happen?
#1392 [18:20] <TotsFire> thgilfodrol_: Java erros happen only when I try to use Minecraft. Not access game now, because I am not using using this notebook for more than 5 months
#1393 [18:21] <thgilfodrol> hard to say what could be causing it; not responding errors are pretty generic
#1394 [18:22] <thgilfodrol> my best guess is that the hardware is unable to run it
#1395 [18:22] <GameState> mattym
#1396 [18:23] <GameState> its almost down
#1397 [18:23] <GameState> done
#1398 [18:23] <TotsFire> should I install Win again ? Maybe format note book?
#1399 [18:23] <GameState> Its done
#1400 [18:23] <thgilfodrol> TotsFire: unlikely those will help
#1401 [18:23] <GameState> mattym
#1402 [18:23] <mattym> TotsFire, I can try to find the driver you need, but your hardware will NOT be able to play passed verison 1.7.2 of the game.
#1403 [18:23] <GameState> mattym
#1404 [18:23] <thgilfodrol> TotsFire: you might only be able to launch the game on older versions, versions before 1.7
#1405 [18:23] <GameState> do i click removed selected
#1406 [18:24] <mattym> GameState, yes
#1407 [18:24] <GameState> now what
#1408 [18:24] <GameState> do i try opening it now
#1409 [18:24] <GameState> and joining a server
#1410 [18:24] <mattym> GameState, The other program should take a minute or two to actually remove the issues.
#1411 [18:24] <mattym> GameState, And it should tell you to restart the computer when its completed that.
#1412 [18:25] <GameState> okay
#1413 [18:25] <TotsFire_> mattym_: Should I dow my game version, it is?
#1414 [18:26] <mattym> TotsFire_, One moment
#1415 [18:27] <mattym> TotsFire_, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/17407/Intel-Graphics-Media-Accelerator-Driver-for-Windows-Vista-32-exe-?product=81508
#1416 [18:27] <mattym> TotsFire_, Once that it complete, you should be able to use version 1.7.2 or older of minecraft.
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#1419 [18:43] <TotsFire_> mattym_: I tryed dowload this but I received a message "Drive is not valid for this computer" than I scan using "Intel® Driver Update Utility" and there are no drives available for my PC
#1420 [18:43] * GameState [GameState@notlogged] has joined #minecrafthelp
#1421 [18:43] <GameState> Thanks guys
#1422 [18:43] <GameState> just restarted pc
#1423 [18:43] <GameState> now it works fine!
#1424 [18:45] <thgilfodrol> TotsFire: are you installing it on the computer you sent the dxdiag from?
#1425 [18:45] <T> yes
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#1427 [18:49] <thgilfodrol> TotsFire: can you try https://downloadcenter.intel.com/download/17368/Intel-Graphics-Media-Accelerator-Driver-for-Windows-Vista-32-exe-?product=81508 ?
#1428 [18:51] <TotsFire_> thgilfodrol_: I already used this link sent right now and receive the message I shared. So, I'm from Brazil and is getting late here! I'll logout and came back tomorrow morning with more time. Thanks so much you and <mattym> for all suppport
#1429 [18:51] <thgilfodrol> TotsFire_: it's a slightly different link, but yeah, feel free to check back sometime else
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#1434 [19:16] <Tracinek> I have an old account with Minecraft that is paid for and I don't remember my login information, how can I obtain it?
#1435 [19:18] <thgilfodrol> ??> Tracinek account/forgot-login
#1436 [19:18] <Absol> Tracinek: If you forgot you login credentials please read: https://help.mojang.com/customer/portal/articles/329527-forgot-minecraft-login.
#1437 [19:18] <Absol> Tracinek: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#1438 [19:19] * rataoBr [rataoBr@notlogged] has joined #minecrafthelp
#1439 [19:21] <Tracinek> where do i find the transaction id?
#1440 [19:21] <thgilfodrol> ??> Tracinek account/trans-id
#1441 [19:21] <Absol> Tracinek: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
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#1481 [19:24] <DiamondMiner> I would like to play multiplayer but i am on a pc and my friend is on a mac. We are on the same network
#1482 [19:24] <Chromaryu> Isn't netsplit fun?
#1483 [19:25] <DiamondMiner> I would like to play multiplayer but i am on a pc and my friend is on a mac. We are on the same network
#1484 [19:25] <Chromaryu> DiamondMiner: Make server.
#1485 [19:25] <DiamondMiner> i did on a lan server but i dont know how to connect on the mac side
#1486 [19:26] <thgilfodrol> click on Multiplayer
#1487 [19:26] * EVER [EVER@notlogged] has joined #minecrafthelp
#1488 [19:26] <DiamondMiner> i did but nothing is showing up
#1489 [19:26] * EVER [EVER@notlogged] has quit. (Client Quit)
#1490 [19:27] <thgilfodrol> what about manually joining the IP address lan setup gives you?
#1491 [19:28] <DiamondMiner> Ok so i am on my pc and i cliked start lan server and i went to my mac and nothing is there what am i supposed to do. I am very new at this
#1492 [19:29] * RyanKnack [RyanKnack@notlogged] has joined #minecrafthelp
#1493 [19:29] <thgilfodrol> DiamondMiner: have you tried manually joining the IP address lan setup gives you?
#1494 [19:29] <DiamondMiner> what does that mean
#1495 [19:30] <DiamondMiner> i click open to lan and it gives me a port code thing
#1496 [19:30] * jess [jess@notlogged] has joined #minecrafthelp
#1497 [19:30] <thgilfodrol> have you tried taking the IP address the game prints into chat when you open the world to LAN and putting that into the direct connect box on the multiplayer server interface?
#1498 [19:30] <DiamondMiner> how do i do that
#1499 [19:30] * xALLAN_123 [xALLAN_123@notlogged] has joined #minecrafthelp
#1500 [19:31] <thgilfodrol> how do you do what?
#1501 [19:31] <DiamondMiner> what you just said
#1502 [19:31] <thgilfodrol> what I just said was in response to you asking what I meant before
#1503 [19:32] <DiamondMiner> it does not give me a ip it just gives me a port
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#1505 [19:33] <jess> hello i just downloaded minecraft on my pc for my son and it keeps crashing i looked up something online and it said to get a DxDiang report and post it here is that correct?
#1506 [19:33] <thgilfodrol> jess, yes
#1507 [19:33] <thgilfodrol> the crash report would also be helpful
#1508 [19:33] <jess> http://paste.ubuntu.com/23575705/
#1509 [19:33] <thgilfodrol> ??> jess launcher/crash-log
#1510 [19:33] <Absol> jess: We need to see your crash log, which appears after a crash.
#1511 [19:33] <Absol> jess: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1512 [19:34] * EVER [EVER@notlogged] has joined #minecrafthelp
#1513 [19:34] <jess> how do i get the crash log or is that what i just gave you
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#1515 [19:35] <thgilfodrol> open your launcher and click on Edit Profile, and then click on Launcher visibility
#1516 [19:35] <thgilfodrol> set it to remain open after the game launches
#1517 [19:36] <jess> that will fix it?
#1518 [19:36] <thgilfodrol> no, that will let you see your crash log
#1519 [19:37] <jess> ok.. sry im not very computer savvy
#1520 [19:38] <thgilfodrol> DiamondMiner: in cmd, type ipconfig, and look for where it says IPv4 address
#1521 [19:38] <thgilfodrol> ??> DiamondMiner win/cmd
#1522 [19:38] <Absol> DiamondMiner: You can reach the Command Prompt on Windows by pressing Win+R, and in the window that appears, type "cmd", and click OK.
#1523 [19:40] <jess> how can i copy the crash log and get it on here
#1524 [19:41] <thgilfodrol> ??> jess launcher/crash-log
#1525 [19:41] <Absol> jess: We need to see your crash log, which appears after a crash.
#1526 [19:41] <Absol> jess: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1527 [19:41] * Robert [Robert@notlogged] has joined #minecrafthelp
#1528 [19:42] <jess> think this is it.... http://paste.ubuntu.com/23575705/
#1529 [19:43] <thgilfodrol> jess: that was the dxdiag, but judging from that alone it would appear that your computer's graphics card is no longer supported by Minecraft past Windows Vista
#1530 [19:43] <Robert> When i try use a sword or any tool while running or jumping it acts like im not doing anything. Anyone know whats wrong?
#1531 [19:44] <thgilfodrol> Robert: are you using a mouse or a trackpad?
#1532 [19:44] <Robert> mouse
#1533 [19:44] <jess> It is an old computer thats prob what it is. Can you get new graphics cards
#1534 [19:45] <thgilfodrol> jess: yes, you could upgrade the graphics card to a newer model for it to be able to run Minecraft again
#1535 [19:45] <Robert> its a fairly new computer
#1536 [19:45] <thgilfodrol> ??> Robert irc/multitasking
#1537 [19:45] <Absol> Robert: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#1538 [19:45] <jess> ok i will look into how to do that thank you very much for your help
#1539 [19:46] <thgilfodrol> jess, make sure the graphics card you buy 1. works for your system, and 2. is supported by Minecraft
#1540 [19:46] <thgilfodrol> ??> jess requirements
#1541 [19:46] <Absol> jess: Minecraft is a modern game with modern requirements, which are belied by its retro style. http://is.gd/mc_requirements
#1542 [19:46] <Robert> its annoying because i can't pvp
#1543 [19:46] <jess> ok thanks
#1544 [19:47] <thgilfodrol> Robert: is this on a vanilla client?
#1545 [19:47] <Robert> whats that?
#1546 [19:47] <thgilfodrol> is the game modified?
#1547 [19:48] <Robert> modified how?
#1548 [19:48] <thgilfodrol> is the code modified in any way?
#1549 [19:48] <Robert> i don't use any mods or anything, so not that i know of
#1550 [19:49] <thgilfodrol> is it a laptop or a desktop?
#1551 [19:50] <Robert> laptop but i have a keyboard and mouse attached
#1552 [19:50] <thgilfodrol> does it also happen with the built in keyboard and touchpad?
#1553 [19:50] * TRuDARKNEO [TRuDARKNEO@notlogged] has joined #minecrafthelp
#1554 [19:51] <Robert> umm im not sure never really tried
#1555 [19:52] <thgilfodrol> Robert: tias
#1556 [19:52] <thgilfodrol> whoops
#1557 [19:53] <thgilfodrol> Robert: try it and see
#1558 [19:53] <Robert> ok be back in a bit
#1559 [19:55] <TRuDARKNEO> it has been a long time sence i have loged in to mojang account forgot my email that i used
#1560 [19:55] <thgilfodrol> ??> TRuDARKNEO account/forgot-email
#1561 [19:55] <Absol> TRuDARKNEO: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#1562 [19:57] <TRuDARKNEO> ok but i have done that and still dos not work i can long in to game with user name and password
#1563 [19:57] <Robert> I tried it and no it doesn't work
#1564 [19:58] <thgilfodrol> TRuDARKNEO: what does not work? are you not receiving emails?
#1565 [19:59] <TRuDARKNEO> longing to mojange account
#1566 [19:59] <thgilfodrol> what is the error?
#1567 [19:59] <Robert> Thgilfodro1: i tried it and it doesn't work
#1568 [20:00] <mattym> ??> Robert win/reinst
#1569 [20:00] <Absol> Robert: You may need to reinstall the locally installed files that Minecraft puts into place.
#1570 [20:00] <Absol> Robert: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1571 [20:00] <mattym> Robert, Try the instructions Absol wrote
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#1577 [20:26] * StickyRick_y [StickyRick_y@notlogged] has joined #minecrafthelp
#1578 [20:27] <StickyRick_y> can someone help me solve the problem of my minecraft keep crashing, i can get to the launcher but when i press play, it shows me the crash report
#1579 [20:28] <thgilfodrol> ??> StickyRick_y launcher/crash-log
#1580 [20:28] <Absol> StickyRick_y: We need to see your crash log, which appears after a crash.
#1581 [20:28] <Absol> StickyRick_y: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1582 [20:28] <StickyRick_y> http://paste.ubuntu.com/23575831/
#1583 [20:29] <Chromaryu> Seems you're missing driver. go get latest driver from AMD
#1584 [20:29] <StickyRick_y> k thanks! i might be back
#1585 [20:33] * velzun [velzun@notlogged] has joined #minecrafthelp
#1586 [20:34] <velzun> hello guys, i haven't play for age on minecraft and i've changed my pc during this time. I can't remember the email address i've used to buy the game. How can i recover my account ? :-(
#1587 [20:35] <thgilfodrol> ??> velzun account/forgot-email
#1588 [20:35] <Absol> velzun: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#1589 [20:36] <velzun> okay will try it
#1590 [20:36] <velzun> thanks
#1591 [20:36] * Robert [Robert@notlogged] has quit. (Quit: Web client closed)
#1592 [20:36] * Robert [Robert@notlogged] has joined #minecrafthelp
#1593 [20:36] * Legoman21 [Legoman21@notlogged] has joined #minecrafthelp
#1594 [20:37] <Legoman21> Why won't the minecraft launcher launch minecraft
#1595 [20:37] <thgilfodrol> Legoman21: what happens when you try?
#1596 [20:37] <Robert> absol i tried doing what you told me to do and it still doesn't work
#1597 [20:38] <Legoman21> It loads till 99% then stops
#1598 [20:38] <Legoman21> I just got the game today I still couldnt play
#1599 [20:38] <thgilfodrol> ??> Legoman21 launcher/log
#1600 [20:38] <Absol> Legoman21: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1601 [20:39] <Absol> Legoman21: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1602 [20:39] <Robert> absol i tried doing what you told me and it still doesn't work
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#1604 [20:41] * Robert [Robert@notlogged] has joined #minecrafthelp
#1605 [20:41] <Robert> do you have anymore ideas?
#1606 [20:42] <mattym> Robert, See if there are any software updates for your external keyboard and mouse hardware.
#1607 [20:42] * Legoman21 [Legoman21@notlogged] has quit. (Ping timeout: 195 seconds)
#1608 [20:43] <Robert> But it doesn't it when i use the laptop touchpad and keyboard aswell
#1609 [20:44] <mattym> Robert, Well, if you did the instructions Absol wrote, its not something with the games files. Try checking the software, other than that, not sure what else it would be.
#1610 [20:44] <Robert> which software?
#1611 [20:44] <thgilfodrol> my last guess would be some sort of addon that disables the mouse while typing, but I'd imagine that should only be for the touchpad
#1612 [20:46] <Robert> it acts like im not clicking while im moving. so like i can't place a block or open a chest or anything unless im standing still
#1613 [20:48] <Robert> no ideas on how to fix it?
#1614 [20:48] <thgilfodrol> I'm not sure, sorry
#1615 [20:49] <Robert> alright thanks
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#1618 [20:53] * mason [mason@notlogged] has joined #minecrafthelp
#1619 [20:54] <mason> I bought minecraft on the Xbox 360 and heard it was only $5 to upgrade to Xbox one, what do I do?
#1620 [20:56] * mason [mason@notlogged] has quit. (Client Quit)
#1621 [21:04] * OG_Reckless [OG_Reckless@notlogged] has joined #minecrafthelp
#1622 [21:05] <OG_Reckless> mattym: Is you here :)
#1623 [21:07] * Kelsey [Kelsey@notlogged] has joined #minecrafthelp
#1624 [21:08] <Kelsey> My game won't launch
#1625 [21:08] <thgilfodrol> Kelsey: what's the error that comes up when you try?
#1626 [21:09] <Kelsey> Runtime exception no openGL context found
#1627 [21:09] * Redline [Redline@notlogged] has joined #minecrafthelp
#1628 [21:10] <thgilfodrol> ??> Kelsey win/dxdiag
#1629 [21:10] <Absol> Kelsey: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1630 [21:10] * Kelsey [Kelsey@notlogged] has quit. (Client Quit)
#1631 [21:11] <Redline> I'm having an issue with a corrupted world. Can you help me?
#1632 [21:11] <thgilfodrol> ??> Redline tools/mcedit
#1633 [21:11] <Absol> Redline: If your world got corrupted you can try to repair it with MCEdit. Open the offending world in MCEdit, press 'ctrl-i' and select 'Repair regions' in the dialogue which pops up. Once this has completed, save your world and exit MCEdit.
#1634 [21:11] <Absol> Redline: To download MCEdit, go to http://khroki.github.io/MCEdit-Unified/ and choose the version appropriate for your OS.
#1635 [21:13] <Redline> I'm on PlayStation, my power got shut off, and when I came back on, the world says the world is damaged.
#1636 [21:14] <Redline> PS4.
#1637 [21:14] * Kelsey [Kelsey@notlogged] has joined #minecrafthelp
#1638 [21:15] <Kelsey> https://paste.ubuntu.com/23576006/
#1639 [21:16] <thgilfodrol> Redline: hmm, not sure- is there a backup you've made from before you could restore?
#1640 [21:16] <Redline> Not since 10/4, me and my buds have been doing a lot of building this weekend.
#1641 [21:19] <thgilfodrol> Kelsey: it appears that your graphics card is not supported past windows 8
#1642 [21:19] <thgilfodrol> Kelsey: to be able to play minecraft, you would have to either downgrade to windows 7 or 8, or upgrade your graphics card
#1643 [21:20] <Redline> I'm playing on PlayStation 4.
#1644 [21:20] <thgilfodrol> ??> Redline irc/multitasking
#1645 [21:20] <Absol> Redline: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#1646 [21:22] <thgilfodrol> Redline: I'm not familiar enough with console minecraft to be able to help with world corruption, sorry
#1647 [21:22] <Redline> My world corrupted on ps4 after I lost power while playing
#1648 [21:22] <Redline> This is the second time it has happened
#1649 [21:23] <thgilfodrol> you could try waiting around in case someone else knows a solution, or posting in a forums regarding console world corruption
#1650 [21:25] * Le_Kitty_Cat [Le_Kitty_Cat@notlogged] has joined #minecrafthelp
#1651 [21:27] <Le_Kitty_Cat> I tried going into minecraft and it says that it is corrupted. I tried to reinstall it and it happened again, What do i do?
#1652 [21:27] <thgilfodrol> Le_Kitty_Cat: at what part does it say that it is corrupted?
#1653 [21:28] <Le_Kitty_Cat> When i am trying to open the launcher
#1654 [21:28] <thgilfodrol> does the launcher itself crash, or does the game crash?
#1655 [21:28] <Le_Kitty_Cat> The launcher
#1656 [21:28] <thgilfodrol> what is the error message when it crashes?
#1657 [21:28] * Maddbrax [Maddbrax@notlogged] has joined #minecrafthelp
#1658 [21:29] <Maddbrax> hi
#1659 [21:29] <Maddbrax> i need help
#1660 [21:29] <Redline> What is this??? How many people are here? I need help
#1661 [21:29] <thgilfodrol> ??> Maddbrax ask
#1662 [21:29] <Absol> Maddbrax: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1663 [21:29] <Absol> Maddbrax: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1664 [21:29] <Maddbrax> ok so i need the system 32 thing that gets me into the auth for minecraft
#1665 [21:29] <thgilfodrol> Redline: this is the channel #minecrafthelp on the EsperNet IRC network,
#1666 [21:30] <thgilfodrol> Maddbrax: can you clarify? where is it telling you to access that?
#1667 [21:30] <Redline> Do I have to repeat my problem?
#1668 [21:30] <Maddbrax> well ik from when i tried to login one time i cam here and got help
#1669 [21:30] <Maddbrax> it says like %system32% and then some other stuff and you delete the text and it gets rid of auth session
#1670 [21:31] <thgilfodrol> Redline: you could, but do it every half hour at max- I'd still recommend posting the problem at a forums where people might know more about console world issues
#1671 [21:31] <Redline> I thought this was official support but apparently there's a ton of people with other problems talking over me
#1672 [21:31] <mattym> Maddbrax, With those instructions you were told to stop using the software that caused the issue. Seek help from them this time.
#1673 [21:31] <Maddbrax> oh matty u helped me
#1674 [21:31] * Redline [Redline@notlogged] has quit. (Quit: Web client closed)
#1675 [21:31] <thgilfodrol> Redline: this channel is not populated by Mojang employees
#1676 [21:32] <Maddbrax> what was the thing u told me about
#1677 [21:32] <Le_Kitty_Cat> it says unable to start the minecraft runtime environment. this is most likely caused by a corruption
#1678 [21:32] <Maddbrax> also i will stop using the thing i was using
#1679 [21:32] <Maddbrax> @mattym
#1680 [21:33] <mattym> Maddbrax, Its not info we give people twice, cause part of the instructions involve you not making the same mistake again, which you clearly havent followed.
#1681 [21:33] <Maddbrax> ik i didnt know it was this one thing i used
#1682 [21:33] * helpme [helpme@notlogged] has quit. (Ping timeout: 195 seconds)
#1683 [21:33] <mattym> Maddbrax, Yes, and that causes you issue, seek help from the people that make it.
#1684 [21:34] <Maddbrax> but whats the %system32% thing u gave me
#1685 [21:34] <Maddbrax> and ill keep it and never come back here again
#1686 [21:34] <thgilfodrol> ??> Le_Kitty_Cat dl/win/alternate
#1687 [21:34] <Absol> Le_Kitty_Cat: Go to https://minecraft.net/download/alternative, and download the Second Minecraft.exe available on that page.
#1688 [21:34] <Le_Kitty_Cat> Okay, thank you
#1689 [21:34] <Maddbrax> @mattyM
#1690 [21:35] <Le_Kitty_Cat> it worked, thanks
#1691 [21:35] * Le_Kitty_Cat [Le_Kitty_Cat@notlogged] has quit. (Quit: Web client closed)
#1692 [21:36] <Maddbrax> ?
#1693 [21:37] <Maddbrax> matty plz i cant play mc
#1694 [21:37] <Maddbrax> i need the thing u sent me
#1695 [21:37] <Maddbrax> for hosts
#1696 [21:39] <Maddbrax> at least tell me what the letters are in system 32
#1697 [21:40] <Maddbrax> nevermind ur useless
#1698 [21:41] <Maddbrax> thgil can u help me
#1699 [21:41] <Lord_Ralex> Maddbrax, the fact you chose to insult someone here says you should not get help
#1700 [21:41] <Maddbrax> i didnt
#1701 [21:42] <Lord_Ralex> Maddbrax, calling someone useless is
#1702 [21:42] <Maddbrax> matty wont tell me one thing so i said he was useless
#1703 [21:42] <Maddbrax> bc he cant tell me one thing
#1704 [21:42] <Lord_Ralex> Because you chose to break your system again after using an illegal tool?
#1705 [21:42] <Maddbrax> no
#1706 [21:43] <Lord_Ralex> So why are you needing the directions that you want then
#1707 [21:43] <Maddbrax> i used an alt gen bc i dont wanna buy another acc
#1708 [21:43] <Lord_Ralex> So you chose to break your system again after using an illegal tool?
#1709 [21:43] <Maddbrax> idk what u mean by illegal
#1710 [21:43] * Lord_Ralex kicked Maddbrax from #minecrafthelp (Reason: addbrax :Free alts don't exist. Buy the alt if you want one.)
#1711 [21:43] * Da [Da@notlogged] has joined #minecrafthelp
#1712 [21:44] * ventusmax [ventusmax@notlogged] has joined #minecrafthelp
#1713 [21:44] <Da> Why Is the server so laggy with only 2 people, it is slightly laggy with only 2 people as well.
#1714 [21:44] <ventusmax> http://paste.ubuntu.com/23576060/ minecraft won't load still and I've updated my video drivers
#1715 [21:45] * JC [JC@notlogged] has joined #minecrafthelp
#1716 [21:45] <thgilfodrol> Da: what's the hardware of the server you're running it on?
#1717 [21:45] <mattym> ventusmax, One moment
#1718 [21:45] <Da> #.2 Ghx CPU *GB Ram
#1719 [21:45] <Da> 8
#1720 [21:45] <Da> 3.2
#1721 [21:46] <thgilfodrol> Da: what are the symptoms of lag you're experiencing?
#1722 [21:46] <Da> Blocks breaking after, not breaking. Teleporting everywhere, moving back spaces.
#1723 [21:46] <Da> Delays
#1724 [21:46] <mattym> ventusmax, Download and Install the 2nd file on this page http://support.amd.com/en-us/download/mobile?os=Windows%2010%20-%2064
#1725 [21:47] <mattym> Da, Is one of the players also playing on the same computer thats running the server?
#1726 [21:47] <Da> Me.
#1727 [21:47] * JC [JC@notlogged] has quit. (Client Quit)
#1728 [21:48] <mattym> Da, Yeah, that will generally slow it down.
#1729 [21:48] <Da> Are you from Mojang?
#1730 [21:48] <mattym> No
#1731 [21:48] <Da> But The Computer can play new games very smooth.
#1732 [21:48] <Da> Why is tghis so difficult.
#1733 [21:49] <Da> How can I play with friends then?
#1734 [21:49] <thgilfodrol> server hosting is fairly cpu dependent
#1735 [21:49] * JC [JC@notlogged] has joined #minecrafthelp
#1736 [21:49] <Da> On Xbox 4 years ago I could play perfectly fine with many friends.
#1737 [21:49] <Da> In this barely 2 friends.
#1738 [21:49] <Da> 2 players*
#1739 [21:49] <mattym> Da, If they are on the same network, use the LAN game. If not, consider paying for a server, or using a seperate computer for one
#1740 [21:50] <Da> How can I play like xbox with friends?
#1741 [21:50] <thgilfodrol> Da: you could try realms
#1742 [21:50] <JC> Minecraft crash a few minutes after it is lauched. What can I do?
#1743 [21:50] <thgilfodrol> ??> JC launcher/crash-log
#1744 [21:50] <Absol> JC: We need to see your crash log, which appears after a crash.
#1745 [21:50] <Absol> JC: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1746 [21:51] <Da> Will playing in one friends world be poSsible smoothly? Joining 3 players?
#1747 [21:51] * ToiletWhirlpool [ToiletWhirlpool@notlogged] has joined #minecrafthelp
#1748 [21:51] <thgilfodrol> Da: realms is mojang's solution for simple servers, managed by them- iirc there's a free trial, not sure if it's still on
#1749 [21:52] * ToiletWhirlpool [ToiletWhirlpool@notlogged] has quit. (Client Quit)
#1750 [21:52] <thgilfodrol> Da: how smooth the experience is will depend on the host machine's hardware
#1751 [21:52] <Da> I already spent more money than I should've on this game twice, They can't expect me to pay more to play with friends/
#1752 [21:52] <Da> If I load a singleplayer world and my friends join?
#1753 [21:53] <Da> That will be good?
#1754 [21:53] <mattym> Da, That will only work if they are currently on the same network as you.
#1755 [21:53] <thgilfodrol> friends can only join your singleplayer world if they're on the same network, through a LAN server
#1756 [21:53] <Da> How does xbox do it
#1757 [21:53] <Da> ?
#1758 [21:53] <mattym> They have a network.
#1759 [21:54] <Da> So to join a friend's single player world
#1760 [21:54] <Da> you direct connect using their 192...... ip adreSs and do :25565
#1761 [21:55] <mattym> Da, Whoever wants to host the world selects the Open To LAN feature
#1762 [21:55] <JC> crash log: http://paste.ubuntu.com/23576109/
#1763 [21:55] <JC> thx
#1764 [21:55] <Da> then?
#1765 [21:55] <Da> Can you please tell me?
#1766 [21:55] <mattym> Da, And as long as the other people are on the same network they should see it in the multiplayer window
#1767 [21:56] <Da> there is no multiplayer window in minecraft?
#1768 [21:56] <Da> I mean
#1769 [21:56] <Da> Nevermind
#1770 [21:56] <Da> How can my friends join?
#1771 [21:56] <thgilfodrol> JC: in your options, go to video settings and turn off VBOs
#1772 [21:56] <mattym> Da, Are they on the same network as you?
#1773 [21:57] * ventusmax [ventusmax@notlogged] has quit. (Ping timeout: 195 seconds)
#1774 [21:57] <Da> We are connected using Hamachi, SO stupid we need it, but we all are.
#1775 [21:57] <mattym> Da, We dont support Hamachi here.
#1776 [21:57] <Da> ?
#1777 [21:57] <Da> H0ow do you?
#1778 [21:57] <thgilfodrol> hamachi shouldn't be used
#1779 [21:57] <thgilfodrol> try port forwarding the port
#1780 [21:57] <Da> How on earth do you oplay togther
#1781 [21:58] <Da> port forwarding how?
#1782 [21:58] <mattym> Da, You can either buy a server, buy a realm, host your own server on a different computer than you play on, or have all your friends join a public server together.
#1783 [21:59] <Da> On xbox we all played seperately together, 4-5 people , for free, very easily.
#1784 [21:59] <Da> Sir, how can I do that?
#1785 [21:59] <mattym> Da, All join a public server.
#1786 [21:59] <Da> With a million more poeple
#1787 [21:59] <Da> ?
#1788 [21:59] <JC> thegilfodrol it works, thanks
#1789 [22:00] <Da> Can you seriously not play by yourselves in the original game?
#1790 [22:00] <Da> PC.
#1791 [22:00] <mattym> Da, Not from seperate networks, no.
#1792 [22:01] <Da> That is incredibly stupid. THank you for helping me though, but one more question.
#1793 [22:01] <Da> The server lags.
#1794 [22:01] <Da> Do I allocate more ram.
#1795 [22:01] <mattym> Da, Yeah we explained that already
#1796 [22:01] <mattym> Da, Playing on the same computer you run a server on will cause lag.
#1797 [22:01] <Da> I tried doing xmx 2048 xms 2048
#1798 [22:01] <Da> I tried doing xmx 2048 xms 2048
#1799 [22:02] * JC [JC@notlogged] has left #minecrafthelp
#1800 [22:02] * JC [JC@notlogged] has joined #minecrafthelp
#1801 [22:02] <Da> But when I preSsed F3, it was still only up to 1GB RAM, NOt 2.
#1802 [22:02] <thgilfodrol> Da: f3 shows client ram statistics
#1803 [22:03] <Da> Oh, not server.
#1804 [22:03] <thgilfodrol> nope, server hardware statistics aren't sent to the client
#1805 [22:03] <Da> So, how will I confirm RAM has been increased.
#1806 [22:03] <Da> past 1024
#1807 [22:04] * kinggoesgaming [kinggoesgaming@notlogged] has joined #minecrafthelp
#1808 [22:04] <thgilfodrol> if the flag is in your startup script, you can be assured that it has been increased
#1809 [22:04] <Da> Flag?Sorry?
#1810 [22:04] <thgilfodrol> that will never fail- if it does, the log will tell you
#1811 [22:04] <thgilfodrol> -Xmx is a flag for the jvm
#1812 [22:05] <Da> Can you tell me where to go? Please.
#1813 [22:05] <thgilfodrol> where to go for what?
#1814 [22:05] <Da> to check ram is 2Gb not 1
#1815 [22:06] <mattym> Da, He just told you
#1816 [22:06] <Da> What?
#1817 [22:06] <mattym> Da, If you edited the startup command, then its been increased
#1818 [22:06] <mattym> if it was done wrong, it would not even start
#1819 [22:06] <Da> I edited a text document, and saved it as launcher.bat
#1820 [22:06] <mattym> Da, Then its been increased
#1821 [22:06] <Da> and clicked launcher, it closed imemdiately.
#1822 [22:07] <Da> What if it is still 1 GB.
#1823 [22:07] <mattym> Da, Did you write 1GB in the file?
#1824 [22:07] <Da> no it was 1024 , I altered it manually to 2048/
#1825 [22:07] <mattym> Da, Then its not set at 1gb anymore
#1826 [22:08] <Da> Thank you.
#1827 [22:08] <Da> Do you have any connection to MOJANG whatsoever.
#1828 [22:08] <mattym> No
#1829 [22:08] * JC [JC@notlogged] has quit. (Quit: Web client closed)
#1830 [22:08] <Da> You do this for free?
#1831 [22:08] <thgilfodrol> Da: this channel is entirely composed of volunteers
#1832 [22:08] <Da> Oh.
#1833 [22:08] <thgilfodrol> Da: how many people are you expecting on your server?
#1834 [22:09] <Da> 3
#1835 [22:09] <thgilfodrol> how often?
#1836 [22:09] <Da> A few days a week. We'll turn on the server and all go off.
#1837 [22:10] <thgilfodrol> hmm
#1838 [22:10] <Da> Only need the server on when we play.
#1839 [22:10] * lostguy [lostguy@notlogged] has joined #minecrafthelp
#1840 [22:10] <thgilfodrol> would it just be for survival?
#1841 [22:11] <Da> Probably, Maybe creative in the start to get everything back we've done so far in lag.
#1842 [22:11] <thgilfodrol> hmm
#1843 [22:13] <Da> Hello?
#1844 [22:13] <lostguy> i seem to be lost in my realms. i venture too far and have gotten lost. is there a locator map or way to find my way back to base?
#1845 [22:13] <thgilfodrol> lostguy: you could use the /tp command
#1846 [22:14] <thgilfodrol> da, I have a 1GB VPS lying around that I haven't touched in months; issue is that you're in australia and the server is in canada
#1847 [22:14] <lostguy> i try that thanks
#1848 [22:14] <mattym> lostguy, The compass item ingame should lead you back to the world spawn, or the most recent bed.
#1849 [22:15] <Da> That will have high ping, won't it? And we are already lagging living within a few miles away.
#1850 [22:15] <lostguy> not sure i have a compass
#1851 [22:16] <thgilfodrol> da, it might
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#1853 [22:16] <thgilfodrol> da, can you open cmd and type ping thgil.ganks.me
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#1855 [22:17] <Da> DId
#1856 [22:17] <thgilfodrol> can you paste the last line where it says Minimum:... ?
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#1863 [22:28] <ventusmax> My minecraft still crashes when I try to play it. I've used the AMD auto-detector to try and install the right driver I've also installed the Crimson Edition 16.9.2 from this page: http://support.amd.com/en-us/download/desktop?os=Windows+10+-+64 This is my result from using dxdiag https://paste.ubuntu.com/23576254/ Can someone please help?
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#1865 [22:29] <yzy> my minecraft keeps crashing after i attempt to break something
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#1868 [22:31] <Hdjd> I can only play the demo and I bought the game
#1869 [22:31] <thgilfodrol> ??> Hdjd account/bug/demo
#1870 [22:31] <Absol> Hdjd: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
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#1876 [22:41] <CloudyDayz> So, I'm trying to log back into minecraft after a nice long time off. But for some reason, it says I'm not premium and whenever I try to log in with all the normal passwords I use, it doesn't work. I can't even access my mojang account. I've reset my password twice now.
#1877 [22:41] <OBB> Does anybody know how to make the minecraft bow look sideways as if you are holding a crossbow because I have seen many youtubers do it that way. Your help is apreciated
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#1881 [22:45] <MunchMawr> Hi, i have a loggin in problem after migrating my account
#1882 [22:45] <CubeTheThird> MunchMawr, what's the problem?
#1883 [22:46] <MunchMawr> it wont let me log in, ive tried using my email my username, nothing works. i can log into the new mojang website fine
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#1888 [22:51] <Wizardsdabest99> I need help on changing my email on my account that I lost my email to and I was able to log in for a while but I couldn't today
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#1890 [22:55] <CloudyDayz> I can no longer log into my mojang account. On both the minecraft launcher or the site itself. I've reset my password a few times with no luck
#1891 [22:56] <mattym> ??> CloudyDayz login/throttle
#1892 [22:56] <Absol> CloudyDayz: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1893 [22:56] <Absol> CloudyDayz: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#1894 [22:57] <CloudyDayz> Ah. Alright then. Thanks
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#1899 [23:08] * Spoopy_dood [Spoopy_dood@notlogged] has joined #minecrafthelp
#1900 [23:09] <Spoopy_dood> hello my game says i didnt buy it when i log in and click profile.
#1901 [23:10] <Spoopy_dood> hello
#1902 [23:10] <CubeTheThird> Spoopy_dood, you mean it says demo?
#1903 [23:10] <Spoopy_dood> no
#1904 [23:10] <CubeTheThird> Spoopy_dood, then what does it say exactly?
#1905 [23:10] <Spoopy_dood> it says you have not purchased minecraft pc/mac
#1906 [23:11] <CubeTheThird> Spoopy_dood, in the game launcher, or on the website?
#1907 [23:11] <Spoopy_dood> website
#1908 [23:11] <CubeTheThird> Spoopy_dood, oh. You're most likely logging in with the wrong email then
#1909 [23:12] <Spoopy_dood> i was totally sure i only hve one
#1910 [23:12] <Spoopy_dood> have
#1911 [23:12] <CubeTheThird> Spoopy_dood, what is your minecraft username?
#1912 [23:12] <Spoopy_dood> my name now
#1913 [23:13] <Spoopy_dood> Spoopy_dood
#1914 [23:13] <CubeTheThird> Spoopy_dood, as far as I can tell that name is still registered, so it's not likely the account was stolen or anything. Most commonly your issue comes from logging in with the wrong email
#1915 [23:13] <CubeTheThird> Spoopy_dood, if you don't know of another email for your account, you'll have to contact Mojang about it
#1916 [23:13] <CubeTheThird> ??> Spoopy_dood mojang/email
#1917 [23:13] <Absol> Spoopy_dood: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1918 [23:13] <Absol> Spoopy_dood: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1919 [23:13] <Spoopy_dood> THANK YOU SO MUCH
#1920 [23:14] <Spoopy_dood> THX
#1921 [23:14] <Spoopy_dood> Anything else
#1922 [23:15] <CubeTheThird> Spoopy_dood, after you fill out the form Absol sent you, just wait for their response
#1923 [23:15] <Spoopy_dood> ok
#1924 [23:15] <Spoopy_dood> whats absol
#1925 [23:16] <CubeTheThird> Absol, it sent you two messages... a couple lines up from this one..?
#1926 [23:16] <CubeTheThird> Spoopy_dood, ^^^^
#1927 [23:17] <Spoopy_dood> ohhhhhhhhhhhhhh
#1928 [23:17] <Spoopy_dood> ok
#1929 [23:18] <Spoopy_dood> i thought dat was you
#1930 [23:18] <CubeTheThird> Spoopy_dood, no. Absol is a robot helper in this chatroom
#1931 [23:18] <Spoopy_dood> cool
#1932 [23:19] <Spoopy_dood> many diamonds are in your future
#1933 [23:19] <CubeTheThird> \o/
#1934 [23:19] <Spoopy_dood> happy mining
#1935 [23:19] <CubeTheThird> thanks!
#1936 [23:19] <Spoopy_dood> byeeeeee
#1937 [23:19] <CubeTheThird> bye~
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#1943 [23:34] <awesome> hi on my xbox one i am trying to get my maps from xbox 360 but when i do it is just kickes me out of the game
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#1945 [23:38] <awesome> ?
#1946 [23:39] <awesome> ctrl dealeat
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#1948 [23:44] <CleverFlames> Hey guys quick question my laptop has a 4k screen with a dedicated gpu, I was wondering if there is a way to make the full screen resolution smaller than 4k so that it allows to computer to work
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#1950 [23:44] <CleverFlames> allows minecraft to run better
#1951 [23:44] <CleverFlames> so make the resolution from 4k to say 1080
#1952 [23:44] <Jack109> hi i havent used minecraft since 2013 how cna i log in with that account
#1953 [23:45] <Jack109> can
#1954 [23:45] <mattym> CleverFlames, You should be able to set your screen resolution lower from the computers settings.
#1955 [23:46] <CubeTheThird> CleverFlames, have you tried adjusting the resolution in your game profile settings?
#1956 [23:46] <CubeTheThird> Jack109, why not?
#1957 [23:47] <CleverFlames> when I do that it makes the screen small but even when I go full screen it still says 4k which makes the game run slow
#1958 [23:48] <mattym> CleverFlames, Have you changed it in the games settings, or the computers.
#1959 [23:48] <CubeTheThird> CleverFlames, ok ya. You'll have to adjust your screen's resolution then. Minecraft doesn't currently have the ability to set its fullscreen resolution
#1960 [23:48] <CleverFlames> Yeah even if I change the game or the computer minecraft still register the 4k screen at full screen
#1961 [23:49] <CleverFlames> like I will go to the display settings on the computer and change it to 1920by 1080 but even still the game still registers the 4k screen
#1962 [23:49] <mattym> CleverFlames, You've closed and restarted the game between making the settings changes right?
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#1964 [23:49] <CleverFlames> yep but let me try again
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#1966 [23:50] <Swiftslayer> Hey can someone please point me in the right direction to access a galacticraft support channel?
#1967 [23:51] <Chaoticzz> Hey can anyone help me I forgot my password to my minecraft account and I click 'forget password' enter my email but I do not receive an email from mojang and before you ask yes i've check the 'trash' and 'spam' folders
#1968 [23:51] <CubeTheThird> Swiftslayer, there's #galacticraft apparently
#1969 [23:52] <CubeTheThird> Chaoticzz, you'll have to contact Mojang about this
#1970 [23:52] <CubeTheThird> ??> Chaoticzz mojang/email
#1971 [23:52] <Absol> Chaoticzz: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1972 [23:52] <Absol> Chaoticzz: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1973 [23:52] <Chaoticzz> ok thanks
#1974 [23:52] <CleverFlames> ok guys it worked thanks so much
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#1976 [23:53] <Swiftslayer> Tried #galacticraft but apparently im banned even though ive never been here before
#1977 [23:54] <Swiftslayer> chaoticzz have you already migrated your account to the new microsoft system?
#1978 [23:55] <CubeTheThird> Swiftslayer, you can also try #ftb
#1979 [23:55] <mattym> Swiftslayer, Its possible they require you to be registered on esper to join the other channel
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#1981 [23:56] <Swiftslayer> will give it a try, cheers
#1982 [23:56] <Swiftslayer> will give it a try, cheers
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