#MinecraftHelp > 2016-12-13
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#2 [00:01] <masaratasm> I keep getting the this error "Failed to login: The authentication servers are currently down for maintenance" however none of mojang server are down atm
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#4 [00:05] <GamerBoy> ok im back
#5 [00:05] <GamerBoy> i downloaded everything that u asked
#6 [00:05] <GamerBoy> but its not working Grey
#7 [00:06] <Jakbob> GreyVulpine - http://paste.ubuntu.com/23622452/
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#10 [00:09] <GamerBoy> Grey
#11 [00:09] <GamerBoy> you there?
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#21 [02:06] <Spring935_> hello
#22 [02:06] <Spring935_> someone?
#23 [02:08] <Spring935_> helloooooooooooooooo
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#25 [02:10] <Andrio> ??> Spring935_ ask
#26 [02:10] <Absol> Spring935_: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#27 [02:10] <Absol> Spring935_: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#28 [02:11] <FaarisAnsari> spring935_ i need help with neher1.ogg file
#29 [02:11] <FaarisAnsari> it said it couldnt be downloaded
#30 [02:12] <FaarisAnsari> heres what came up
#31 [02:12] <FaarisAnsari> Failed to download file. nether1.ogg Name: nether1.ogg URL: http://resources.download.minecraft.net/71/71cc853556f7ca5784c9e9fc8e0bd6778d13027b Error details: UNKNOWN/-21 Filename on disk: 71cc853556f7ca5784c9e9fc8e0bd6778d13027b Path: C:\Users\faari\AppData\Roaming\.minecraft\assets\objects\71/71cc853556f7ca5784c9e9fc8e0bd6778d13027b Exists: false
#32 [02:12] <Andrio> FaarisAnsari, tried restarting the launcher?
#33 [02:12] <Spring935_> Hi
#34 [02:12] <Andrio> FaarisAnsari, also please don't call on random people.
#35 [02:12] <Andrio> o/
#36 [02:13] <Spring935_> I need help with "java.lang.nullpointerexeption
#37 [02:17] <Spring935_> ...
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#40 [02:18] <Spring935_> java.nullpointerexception - help?
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#53 [04:50] <ho> mattym
#54 [04:50] <ho> mattym
#55 [04:51] <ho> Remember me?
#56 [04:52] <thgilfodrol> ho, he probably went to bed
#57 [04:52] <ho> Okay
#58 [04:52] <ho> He helped me before
#59 [04:52] <ho> And I need more help
#60 [04:53] <thgilfodrol> what's the issue?
#61 [04:56] <ho> When ever I open MC, it crashes and says: Pixel Format not Accelerated. I had the same problem with Win7 and now I upgraded to Win 10. This problem happened with Win 7 also. I downloaded a driver to fix it. I forgot that driver's name. Mattym told me that my hardware was not compatible with Win10.
#62 [04:56] <ho> I wanted to clarify that and ask if it will be compatible with Win8
#63 [04:57] <thgilfodrol> that driver probably won't work for win10, if it worked for win7
#64 [04:57] <ho> What about Win8
#65 [04:57] <thgilfodrol> I'd need your dxdiag for that
#66 [04:57] <ho> And maybe it still might work
#67 [04:57] <thgilfodrol> ??> ho win/dxdiag
#68 [04:57] <Absol> ho: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#71 [05:00] <ho> http://paste.ubuntu.com/23623359/
#72 [05:00] <ho> Absol my drivers are updated
#73 [05:02] <ho> Hello??
#74 [05:02] <thgilfodrol> patience
#75 [05:02] <ho> okat
#76 [05:02] <ho> Okay*
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#78 [05:04] <ho> I have to go now
#79 [05:04] <thgilfodrol> ho: yeah, that isn't supported for win8
#80 [05:04] <ho> Okay
#81 [05:04] <ho> I gtg
#82 [05:04] <thgilfodrol> recommendation is to buy a new gpu
#83 [05:04] <ho> okay
#84 [05:04] <Srank> I'm getting a error code 5 when trying to download the game
#85 [05:04] <ho> thnx
#86 [05:04] <ho> Bye
#87 [05:04] <thgilfodrol> Srank: does this error come in a popup?
#88 [05:04] <thgilfodrol> ho: good day
#89 [05:05] <Srank> Yes
#90 [05:05] <thgilfodrol> Srank, windows?
#91 [05:06] <Srank> Yes
#92 [05:06] <thgilfodrol> ??> Srank win/reinst
#93 [05:06] <Absol> Srank: You may need to reinstall the locally installed files that Minecraft puts into place.
#94 [05:06] <Absol> Srank: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#95 [05:06] <Srank> Sorry I'm useless with computers I'm trying to set it up as a Xmas present for someone
#96 [05:08] <Srank> I'll give that a go then thank you
#97 [05:08] <thgilfodrol> all good, follow the instructions and let me know if you get stuck
#98 [05:08] <thgilfodrol> (and where you get stuck)
#99 [05:14] <Srank> Right under downloads there is minecraft installed that's it...is this what I'm looking for?
#100 [05:15] <Srank> I installer sorry
#101 [05:18] <thgilfodrol> you should be looking in the AppData folder
#102 [05:19] <Srank> I followed your steps and this is all that showed up?
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#104 [05:21] <thgilfodrol> what is the folder you're in right now?
#105 [05:22] <Srank> Sorry I was chatting to someone and got cut off
#106 [05:22] <Srank> I'm getting an error code 5 when trying to install minecraft
#107 [05:23] <thgilfodrol> ??> Srank win/reinst
#108 [05:23] <Absol> Srank: You may need to reinstall the locally installed files that Minecraft puts into place.
#109 [05:23] <Absol> Srank: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#110 [05:24] <Srank> There isn't a minecraft directory??
#111 [05:24] <thgilfodrol> what folder are you in right now?
#112 [05:25] <Srank> I followed your instructions...I'm in that pop up it's named roaming ??
#113 [05:26] <thgilfodrol> okay, at the top do you see a folder named .minecraft?
#114 [05:27] <Srank> No
#115 [05:27] <Chromaryu> (wat)
#116 [05:27] <Srank> There is no mention of minecraft on this page
#117 [05:28] <Srank> If I go into downloads on the left hand side that's where I found installer
#118 [05:28] <Chromaryu> Srank: can you open Run dialog?
#119 [05:29] <Chromaryu> Windows+R
#120 [05:29] <Srank> I don't know what that means! I'm so sorry lol
#121 [05:29] <Chromaryu> Press Windows key + R
#122 [05:29] <Chromaryu> same type.
#123 [05:30] <Chromaryu> *time
#124 [05:30] <Chromaryu> There will be dialog called "Run" open.
#125 [05:31] <Chromaryu> Then, type %AppData%\.minecraft
#126 [05:32] <Chromaryu> Enter.
#127 [05:32] <Chromaryu> .minecraft should be opened
#128 [05:33] <Srank> It says it can't find this??
#129 [05:33] <Chromaryu> thgilfodrol: ^
#130 [05:35] <thgilfodrol> Srank: can you confirm if the error is presented in a popup, and doesn't give you extra information?
#131 [05:35] <Chromaryu> (... I'd rather do TView.)
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#144 [06:43] <geovannihs> am
#145 [06:44] <geovannihs> Bad video card drivers! ----------------------- Minecraft was unable to start because it failed to find an accelerated OpenGL mode. This can usually be fixed by updating the video card drivers. --- BEGIN ERROR REPORT 7fe0271 -------- Generated 13/12/16 10:44 -- System Details -- Details: Minecraft Version: 1.5.2 Operating System: Windows 7 (x86) version 6.1 Java Version: 1.8.0_101, Oracle Corporation Java
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#163 [07:50] <Roverin> i have problem with login
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#166 [07:52] <Roverin> I could not connect, so I changed the password.
#167 [07:53] <Roverin> And this new password still does not work.
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#177 [09:14] <TheRylix> I need help
#178 [09:15] <TheRylix> I can´t go into Minecraft , I change my Password but it couldn´t work
#179 [09:16] <TheRylix> I need help
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#181 [09:20] <Jan> I have a problem with my account always when i start the launcher an i try to login me but it doesn´t go. I have not minecraft blocked and i am online.I have minecraft Started on another Pc And everything has worked.
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#183 [09:22] * diphtherial [diphtherial@notlogged] has joined #minecrafthelp
#184 [09:22] <diphtherial> hey, is there a fairly active modded minecraft help channel?
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#186 [09:24] <wilsonolo> hello
#187 [09:24] <wilsonolo> need some help
#188 [09:25] <wilsonolo> i can put my skin in multplayer just in custom game
#189 [09:25] <wilsonolo> can t
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#192 [09:26] <edi> hi i cant put my skin in multplayer just in custom game can u plz help me
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#196 [09:41] <byTamino> My minecraft does not start for this reason:https://paste.ubuntu.com/23624264/
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#199 [09:43] <byTamino> My minecraft does not start for this reason:https://paste.ubuntu.com/23624264/
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#201 [09:44] <byTamino> My minecraft does not start for this reason:https://paste.ubuntu.com/23624264/
#202 [09:44] <Dragon_> http://paste.ubuntu.com/23624284/
#203 [09:45] <PenguinVG> my minecraft servers give me this error - Java.lang.Nullexpection.group
#204 [09:45] <edi> can u plz helpme... i just wanna put my skin in multi
#205 [09:45] <byTamino> my minecraft doesent start
#206 [09:45] <Dragon_> My minecraft does not start for this http://paste.ubuntu.com/23624284/
#207 [09:45] <byTamino> me too
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#211 [09:48] <byTamino> My minecraft does not start for this reason:https://paste.ubuntu.com/23624264/
#212 [09:49] <diphtherial> byTamino: fwiw, there isn't anything in your (repeated) paste that indicates an error
#213 [09:49] <diphtherial> it's just a list of system specs and settings
#214 [09:49] <diphtherial> ah, wait, the most recent one has an actual log, reading
#215 [09:50] <diphtherial> never mind, don't know how to read portuguese
#216 [09:50] <byTamino> my minecraft has a painfail
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#220 [09:51] <byTamino> its not starting
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#223 [10:00] <DevLight> hellow
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#226 [10:07] <BroNo> hello
#227 [10:07] <BroNo> whenever i try to login it says this An error prevented your request from being processed. Please try again.
#228 [10:07] <BroNo> whenever i try to login it says this An error prevented your request from being processed. Please try again.
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#238 [10:24] <Miran> I can't see entities on minecraft
#239 [10:25] <Miran> For example chests animals and mobs
#240 [10:25] <Miran> I have tried re downloading minecraft still get the same problem
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#244 [10:34] <GreenDayPunk> my game crased#
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#247 [10:38] <hi> Hi, You know how they made it so you couldn't log into an account on a different ip... well im at a friends house and can't log in?
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#255 [10:52] <portatone> I have not sound and one language in my minecraft and in the launcher will load with him of the language and the sound always error indicated
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#257 [11:08] <GirlFire> Hi, My minecraft crashes, I've updated everything and nothing to enter. DxDiag = http://paste.ubuntu.com/23624645/
#258 [11:11] <thgilfodrol> GirlFire: one moment
#259 [11:15] <thgilfodrol> GirlFire: unfortunately, your graphics processor is unsupported by windows 8.1, and does not meet the latest minimum requirements for minecraft
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#261 [11:16] <thgilfodrol> GirlFire: to be able to play the game, you would have to downgrade to windows 7 and use the official drivers- even then, you may not be able to run the latest versions of mc
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#264 [11:18] <GirlFire> In windows 10 would work?
#265 [11:18] <GirlFire> Or is the problem with the Intel video card? Well with nvidia video card, on windows 8 it came in correctly.
#266 [11:19] <thgilfodrol> GirlFire: if you have an nvidia gpu in the machine, it isn't being recognized
#267 [11:19] <CraftCAT> i cant login my account an the mojang,minecraft webside
#268 [11:19] <CraftCAT> on*
#269 [11:19] <thgilfodrol> GirlFire: the integrated gpu in your intel processor is unsupported past windows 7
#270 [11:20] <thgilfodrol> CraftCAT: have you tried resetting your password?
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#272 [11:21] <CraftCAT> yep i tryed twice and always "wrong email or password"
#273 [11:21] <thgilfodrol> ??> CraftCAT login/throttle
#274 [11:21] <Absol> CraftCAT: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#275 [11:22] <Absol> CraftCAT: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#276 [11:23] <TheRylix> I couldn´t login in Minecraft , I have change the Password but it does not work either
#277 [11:23] <CraftCAT> ehm okey but in the launcher it says "make sure youre online or your Minecraft inst blocked" what does that mean?
#278 [11:23] <thgilfodrol> ??> TheRylix login/throttle
#279 [11:23] <Absol> TheRylix: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#280 [11:23] <Absol> TheRylix: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#281 [11:23] <thgilfodrol> ??> CraftCAT tools/hjt
#282 [11:23] <Absol> CraftCAT: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#283 [11:23] <Absol> CraftCAT: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#288 [11:25] <TheRylix> Thanks !
#289 [11:26] * ForceWarP [ForceWarP@notlogged] has joined #minecrafthelp
#290 [11:26] <ForceWarP> My account dosen't work on minecraft.net and OFFICAL launcher
#291 [11:26] <thgilfodrol> ForceWarP: what happens when you try?
#292 [11:27] <ForceWarP> An error =Sorry, but we couldn't connect to our servers
#293 [11:27] <thgilfodrol> ??> ForceWarP tools/hjt
#294 [11:27] <Absol> ForceWarP: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#295 [11:27] <Absol> ForceWarP: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#296 [11:28] <CraftCAT> my link http://paste.ubuntu.com/23624774/ please help me
#297 [11:29] <thgilfodrol> ??> CraftCAT info/mcleaks
#298 [11:29] <Absol> CraftCAT: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#299 [11:29] <Absol> CraftCAT: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#300 [11:29] <thgilfodrol> ??> CraftCAT win/hosts/edit
#301 [11:29] <Absol> CraftCAT: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#302 [11:29] <Absol> CraftCAT: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#303 [11:29] * guest [guest@notlogged] has joined #minecrafthelp
#304 [11:30] <guest> hello
#305 [11:30] <thgilfodrol> hello
#306 [11:30] <guest> s their a way to find what email I used when I bought Minecraft although I'm not sure which one it was
#307 [11:30] <CraftCAT> what is mc leaks? my friend did something called "mc leaks" but i wasnt at home
#308 [11:30] <ForceWarP> http://paste.ubuntu.com/23624779/
#309 [11:30] <ForceWarP> this is my link
#310 [11:31] <CraftCAT> is it something bad?
#311 [11:31] <thgilfodrol> CraftCAT: your friend used an illegal tool to use potentially stolen minecraft accounts to play the game
#312 [11:31] <CraftCAT> i am so sorry i didnt know about that
#313 [11:31] <thgilfodrol> ??> guest account/forgot-email
#314 [11:32] <Absol> guest: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#315 [11:32] <thgilfodrol> ??> ForceWarP info/mcleaks
#316 [11:32] <Absol> ForceWarP: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#317 [11:32] <Absol> ForceWarP: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#318 [11:32] <thgilfodrol> ??> ForceWarP tools/hjt
#319 [11:32] <Absol> ForceWarP: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#320 [11:32] <Absol> ForceWarP: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#321 [11:32] <guest> the thing is absol
#322 [11:32] <guest> I have a lot of emails
#323 [11:32] <guest> and not sure
#324 [11:33] <guest> which
#325 [11:33] <guest> one is the one I bought Minecraft on
#326 [11:33] <guest> so
#327 [11:33] <ForceWarP> the problem is mc leaks and need to remove all files or what?
#328 [11:33] <thgilfodrol> guest: just put each of your email address in the forgot login page and see which one gets the email from mojang
#329 [11:33] <thgilfodrol> ForceWarP: follow the instructions
#330 [11:33] <thgilfodrol> ??> guest bot
#331 [11:33] <Absol> guest: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#332 [11:35] <guest> yes thgilfodrol but I don't know like which one it was I bought it with I have a few demo accounts but bough one on a email which I can't rememberber I bought a code of g2a and used that I know my username thats it
#333 [11:36] <thgilfodrol> guest: was it a gift code that you were given?
#334 [11:37] * imb [imb@notlogged] has joined #minecrafthelp
#335 [11:37] <guest> yes a gift code
#336 [11:38] <guest> which I bough
#337 [11:38] <imb> when can we download the new launcher? Shouldn't we be able to get it now? where do we get it?
#338 [11:39] <thgilfodrol> imb: afaik it is still in beta
#339 [11:39] <thgilfodrol> ??> guest account/send-email
#340 [11:39] <Absol> guest: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#341 [11:39] <Absol> guest: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#342 [11:39] <thgilfodrol> ??> guest account/trans-id
#343 [11:39] <Absol> guest: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#344 [11:39] <thgilfodrol> guest: in this case, your transaction id is the gift code
#345 [11:39] <imb> thgilfodrol: is there a way to get the beta
#346 [11:39] <thgilfodrol> guest: also keep in mind, in the future, that purchasing gift codes from anywhere other than mojang is unsupported
#347 [11:39] <CraftCAT> It worked thank you so much guys. in future ill make sure my friends wont get acs to my pc
#348 [11:39] <thgilfodrol> imb: the beta launcher should be freely available in the reddit post
#349 [11:40] <thgilfodrol> CraftCAT: that's grteat, good luck
#350 [11:40] <imb> thfilfodrol: ran i get a link please?
#351 [11:40] <thgilfodrol> s/grteat/great
#352 [11:40] <ExtremeBot> thgilfodrol meant to say: CraftCAT: that's great, good luck
#353 [11:40] <guest> I have the gift code I used
#354 [11:40] <guest> but not sure if I can recover account with that
#355 [11:40] * esther [esther@notlogged] has joined #minecrafthelp
#356 [11:40] <guest> ?
#357 [11:40] <thgilfodrol> guest: you can, if you contact mojang as per the instructions above
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#359 [11:40] <thgilfodrol> imb: https://www.reddit.com/r/Minecraft/comments/59b7m0/help_us_test_the_new_minecraft_launcher_check_the/
#360 [11:41] <ForceWarP> http://paste.ubuntu.com/23624827/ now it's good ?
#361 [11:41] <imb> thgilfodrol: Thankyou#
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#363 [11:42] <thgilfodrol> ForceWarP: no, you still need to remove the lines containing mojang in your hosts file, as instructed above
#364 [11:42] * jjs999jjs [jjs999jjs@notlogged] has joined #minecrafthelp
#365 [11:43] <guest> where do I get customer suport
#366 [11:43] * CraftCAT [CraftCAT@notlogged] has quit. (Ping timeout: 195 seconds)
#367 [11:43] <thgilfodrol> guest: refer to the instructions with your name preceding it above
#368 [11:44] <guest> is their a link I can't find the customer support area
#369 [11:44] <thgilfodrol> yes, it gave you a link above
#370 [11:44] * badd_rulles [badd_rulles@notlogged] has joined #minecrafthelp
#371 [11:44] <badd_rulles> hello?
#372 [11:44] <thgilfodrol> hello
#373 [11:45] <badd_rulles> i having a problem with my minecraft version
#374 [11:45] <badd_rulles> from 1.9 to next
#375 [11:45] <ForceWarP> thgilfodrol and where i can find all containing mojang fk
#376 [11:45] <thgilfodrol> badd_rulles: what happens when you try?
#377 [11:45] <ForceWarP> file*
#378 [11:45] <badd_rulles> my minecraft from 1.8 i can play
#379 [11:46] <thgilfodrol> badd_rulles: what's the error that comes up when you try?
#380 [11:46] <badd_rulles> but after 1.8 its hard because even the menu ist terrible
#381 [11:46] <thgilfodrol> ??> ForceWarP win/hosts/edit
#382 [11:46] <badd_rulles> not an erros
#383 [11:46] <Absol> ForceWarP: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#384 [11:46] <Absol> ForceWarP: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#385 [11:46] <thgilfodrol> badd_rulles: what is the issue?
#386 [11:46] <badd_rulles> buts work to slowly
#387 [11:46] <thgilfodrol> ??> badd_rulles win/dxdiag
#388 [11:46] <Absol> badd_rulles: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#390 [11:46] <badd_rulles> ok
#391 [11:46] <badd_rulles> thanks
#392 [11:47] <badd_rulles> do you want me so show my Dxdiag?
#393 [11:47] <ForceWarP> and need to delete hosts ?
#394 [11:47] <thgilfodrol> badd_rulles: yes
#395 [11:47] <badd_rulles> ok
#396 [11:47] <thgilfodrol> ForceWarP: delete every line containing mojang in it, and save the file
#397 [11:47] <badd_rulles> a minute
#398 [11:50] <badd_rulles> i need to delete all lines that have mojang?
#399 [11:50] <thgilfodrol> ??> badd_rulles irc/multitasking
#400 [11:50] <Absol> badd_rulles: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#401 [11:50] <ForceWarP> I have something at mojang but why i can save say no have permission
#402 [11:50] <thgilfodrol> ForceWarP: run notepad as administrator, as it specifically tells you to
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#406 [11:51] <badd_rulles> okay absol
#407 [11:51] <badd_rulles> i copied
#408 [11:51] <badd_rulles> http://paste.ubuntu.com/23624872/
#409 [11:51] <badd_rulles> here
#410 [11:51] <badd_rulles> i maked the url
#411 [11:52] <badd_rulles> hello?
#412 [11:53] <thgilfodrol> badd_rulles, patience
#413 [11:53] <thgilfodrol> only Absol is a bot
#414 [11:54] <badd_rulles> ok sorry :)
#415 [11:54] <thgilfodrol> badd_rulles: download and install the driver here: http://www.nvidia.com/download/driverResults.aspx/111030/en-us
#416 [11:55] <badd_rulles> i think i already have a nvidia drive its okay download another?
#417 [11:55] * TwiistedAhmad [TwiistedAhmad@notlogged] has joined #minecrafthelp
#418 [11:56] <thgilfodrol> badd_rulles: the link gives you the latest
#419 [11:56] * guest [guest@notlogged] has quit. (Ping timeout: 195 seconds)
#420 [11:56] <thgilfodrol> which will improve performance
#421 [11:56] * TwiistedAhmad [TwiistedAhmad@notlogged] has quit. (Client Quit)
#422 [11:56] <badd_rulles> okay
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#426 [12:01] <zekos> i cant conect to minecraft with the modinstaler cure why is that ?
#427 [12:01] <thgilfodrol> ??> zekos mods
#428 [12:01] <Absol> zekos: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#429 [12:01] <Absol> zekos: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#431 [12:02] <zNeveh_> Hi, I have a problem because on minecraft.net I don't want and gives me this error message: an error prevented it from processing your request retry. and on mojang.com work why? then why when I log on minecraft premium launcher it tells me Sorry, but we couldn't connect to our servers. Please make sure that you are online, and that minecraft is not blocked
#432 [12:03] <zNeveh_> Are you there?
#433 [12:03] * zekos [zekos@notlogged] has quit. (Client Quit)
#434 [12:04] <thgilfodrol> ??> zNeveh_ info/mcleaks
#435 [12:04] <Absol> zNeveh_: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#436 [12:04] <Absol> zNeveh_: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#437 [12:04] * Lord_Ralex kicked zNeveh_ from #minecrafthelp (Reason: Neveh_ :zNeveh_)
#438 [12:04] <thgilfodrol> ??> zNeveh_ win/hosts/edit
#439 [12:04] <Absol> zNeveh_: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#440 [12:04] <Absol> zNeveh_: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#441 [12:04] <thgilfodrol> or that
#442 [12:05] <thgilfodrol> grepped my logs folder for his name and there were like 10 repeats of everything he'd said lol
#443 [12:07] * MJ_Playz_ [MJ_Playz_@notlogged] has joined #minecrafthelp
#444 [12:08] <MJ_Playz_> it says my account details are wrong but the details i put in are right
#445 [12:08] <ForceWarP> And who i can do this is my PC ?
#446 [12:08] <thgilfodrol> MJ_Playz_: have you tried resetting your password?
#447 [12:08] <MJ_Playz_> yeh ]
#448 [12:08] <thgilfodrol> ForceWarP: what do you mean?
#449 [12:08] <MJ_Playz_> still doesnt work
#450 [12:08] <thgilfodrol> ??> MJ_Playz_ login/throttle
#451 [12:08] <Absol> MJ_Playz_: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#452 [12:08] <Absol> MJ_Playz_: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#453 [12:08] <ForceWarP> <thgilfodrol> ForceWarP: run notepad as administrator, as it specifically tells you to
#454 [12:09] <MJ_Playz_> i tried yesterday and tried today but it doent work
#455 [12:09] <MJ_Playz_> i tried yesterday and tried today but it doesnt work
#456 [12:10] <thgilfodrol> MJ_Playz_: did you reset your password _after_ the 3 hours?
#457 [12:10] <MJ_Playz_> ive forgoten my email as well
#458 [12:10] <MJ_Playz_> yeh
#459 [12:10] <MJ_Playz_> my old one
#460 [12:10] <thgilfodrol> MJ_Playz_: if you forgot your email, how are you resetting your password?
#461 [12:10] <MJ_Playz_> my old email
#462 [12:10] <thgilfodrol> ForceWarP: right click notepad, and click run as administrator
#463 [12:11] <ForceWarP> Problem is file no notepad
#464 [12:12] <ForceWarP> And is Open with only
#465 [12:13] * jonatan20151_BR [jonatan20151_BR@notlogged] has joined #minecrafthelp
#466 [12:13] <thgilfodrol> ForceWarP: which windows version were you on again?
#467 [12:13] <ForceWarP> Windows 8
#468 [12:13] <ForceWarP> 8.1 PRO
#469 [12:14] <thgilfodrol> move your cursor to a corner on your screen until the bar comes up, and click on Search
#470 [12:14] <thgilfodrol> then in that window, type notepad, and when notepad.exe comes up, right click it and click on Run As Administrator
#471 [12:15] <ForceWarP> i do it and now ?
#472 [12:15] <thgilfodrol> now follow the instructions from Absol
#473 [12:15] <thgilfodrol> i.e. remove all lines with mojang in it
#474 [12:15] <thgilfodrol> i.e. remove all lines with mojang in it
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#477 [12:20] <ForceWarP> i do it
#478 [12:20] <ForceWarP> Now it's ok??
#479 [12:20] <thgilfodrol> ForceWarP: now try mc again
#480 [12:20] <ForceWarP> Dude you are my life thank you :)
#481 [12:21] <thgilfodrol> np, remember to not use the tool again
#482 [12:21] <ForceWarP> ok
#483 [12:21] <ForceWarP> my firend say is for skin changer
#484 [12:21] * osuka_ [osuka_@notlogged] has joined #minecrafthelp
#485 [12:22] <thgilfodrol> it's a tool of dubious legality
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#496 [12:44] <MJ_Playz_> i can log in to my account it says my password is wrong
#497 [12:45] <MJ_Playz_> but its right
#498 [12:45] * ProGamer_EZzz [ProGamer_EZzz@notlogged] has joined #minecrafthelp
#499 [12:45] * ProGamer_EZzz [ProGamer_EZzz@notlogged] has quit. (Client Quit)
#500 [12:45] <MJ_Playz_> i cant log in to my account it says my password is wrong
#501 [12:45] <MJ_Playz_> i cant log in to my account it says my password is wrong
#502 [12:45] <MJ_Playz_> t
#503 [12:45] <MJ_Playz_> i cant log in to my account it says my password is wrong
#504 [12:45] <Lord_Ralex> Do not repeat yourself
#505 [12:45] <MJ_Playz_> but its right
#506 [12:45] <MJ_Playz_> why
#507 [12:46] <Lord_Ralex> Because it's spam, and you will not get help any faster
#508 [12:46] <MJ_Playz_> no-one is listening
#509 [12:46] <Lord_Ralex> And no one will listen if you spam it.
#510 [12:46] <MJ_Playz_> kk
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#515 [13:12] * Zyf_B_Gone [Zyf_B_Gone@notlogged] has joined #minecrafthelp
#516 [13:13] <ArgeDark> help
#517 [13:13] <thgilfodrol> ??> ArgeDark ask
#518 [13:13] <Absol> ArgeDark: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#519 [13:13] <Absol> ArgeDark: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#520 [13:16] <ArgeDark> Minecraft does not open
#521 [13:17] <thgilfodrol> ArgeDark: what's the error that comes up when you try?
#522 [13:19] <ArgeDark> Says I have a pixel problem
#523 [13:19] <thgilfodrol> ??> ArgeDark win/dxdiag
#524 [13:19] <Absol> ArgeDark: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#525 [13:20] <ArgeDark> Thank you
#526 [13:21] <ArgeDark> I already know that
#527 [13:21] <ArgeDark> I already know that
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#535 [13:39] <TheCOOLroby> Hello. About 2-3 years ago i bought minecraft but I forgot my password. I tried to get a new one but it didn't work. So I wanted to know if you could do something to get a new password.
#536 [13:39] <Minescreft> meu minecraft nao abre
#537 [13:39] <thgilfodrol> TheCOOLroby: can you clarify by what you mean by didn't work?
#538 [13:40] <Minescreft> aparece formato de pixel
#539 [13:40] <thgilfodrol> ??> Minescreft lang/pt
#540 [13:40] <Absol> Minescreft: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#541 [13:40] <thgilfodrol> ??> Minescreft win/dxdiag
#542 [13:40] <Absol> Minescreft: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#543 [13:40] <TheCOOLroby> they didn't send me a reset your password email
#544 [13:40] <thgilfodrol> TheCOOLroby: have you checked the spam or junk folders, for all of your emails?
#545 [13:40] <Minescreft> I already did it but it did not work
#546 [13:41] <thgilfodrol> Minescreft: it's not supposed to fix your issue, it's supposed to provide us with information about your computer
#547 [13:41] <TheCOOLroby> i already check it
#548 [13:41] <TheCOOLroby> still nothing
#549 [13:42] <thgilfodrol> ??> TheCOOLroby account/send-email
#550 [13:42] <Absol> TheCOOLroby: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#551 [13:42] <Absol> TheCOOLroby: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#552 [13:42] <thgilfodrol> ??> TheCOOLroby account/trans-id
#553 [13:42] <Absol> TheCOOLroby: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#554 [13:42] <Minescreft> He's on windows 10
#555 [13:43] <TheCOOLroby> the problem is that i dont have that code anymore
#556 [13:43] <thgilfodrol> Minescreft: follow the instructions, and link me your dxdiag log
#557 [13:43] <thgilfodrol> TheCOOLroby: you may be out of luck, if you no longer have the transaction id
#558 [13:43] <thgilfodrol> TheCOOLroby: have you tried using your security questions to recover your account?
#559 [13:44] <TheCOOLroby> i wasnt asked to answer them
#560 [13:45] <thgilfodrol> TheCOOLroby: yeah, your only option is to find a way to recover your transaction iod
#561 [13:45] <thgilfodrol> s/iod/id
#562 [13:45] <ExtremeBot> thgilfodrol meant to say: TheCOOLroby: yeah, your only option is to find a way to recover your transaction id
#563 [13:45] <Minescreft> I downloaded the craftland and it will not I have one from minecraft.net plus another nick
#564 [13:46] <TheCOOLroby> i dont know how to find the id
#565 [13:46] <thgilfodrol> Minescreft: if your minecraft is crashing with the Pixel Format Not Accelerated, you will need to provide a dxdiag report
#566 [13:46] <Minescreft> TheCOOLroby: yeah, your only option is to find a way to recover your transaction iod [17:45] <thgilfodrol> s/iod/id [17:45] <ExtremeBot> thgilfodrol meant to say: TheCOOLroby: yeah, your only option is to find a way to recover your transaction id
#567 [13:46] <TheCOOLroby> as i said i bought minecraft 2 years ago
#568 [13:47] <thgilfodrol> TheCOOLroby: have you referred to the guide at http://help.mojang.com/customer/portal/articles/361380 ?
#569 [13:47] <thgilfodrol> Minescreft: please don't copy and paste chat
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#574 [13:48] <TheCOOLroby> no i didnt
#575 [13:48] <TheCOOLroby> but i will email skrill
#576 [13:48] <thgilfodrol> TheCOOLroby: see if that guide helps
#577 [13:48] <TheCOOLroby> so thank you
#578 [13:49] <thgilfodrol> good luck
#579 [13:49] <TheCOOLroby> thanks
#580 [13:50] <TheCOOLroby> oh, and what do i have to do when i have the id?
#581 [13:50] <thgilfodrol> you'll have to contact mojang using the form linked above
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#583 [13:51] <TheCOOLroby> ok. thanks again
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#592 [14:31] <craigk37> Hi, i have forgot the email for my Majong account, is there any way to find out what it is?
#593 [14:34] <craigk37> anybody?
#594 [14:38] <craigk37> Hi, i have forgot the email for my Majong account, is there any way to find out what it is?
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#602 [14:51] <Altin> http://paste.ubuntu.com/23625515/
#603 [14:51] <Altin> how i can fix it
#604 [14:53] * Myster_Troll [Myster_Troll@notlogged] has joined #minecrafthelp
#605 [14:53] <GreyVulpine> Altin - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#606 [14:54] <Myster_Troll> I have crash and I cant rapair this. What should I do?
#607 [14:54] <GreyVulpine> Myster_Troll - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
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#609 [14:56] <Myster_Troll> I have windows not ubuntu
#610 [14:56] <GreyVulpine> Don't matter
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#613 [14:59] <HALPPP> how do I set Security Questions
#614 [14:59] * i_need_help [i_need_help@notlogged] has joined #minecrafthelp
#615 [14:59] <i_need_help> hello
#616 [14:59] <HALPPP> Hi
#617 [15:00] <HALPPP> Can someone tell me how to set Security Questions?
#618 [15:00] <thgilfodrol> ??> HALPPP account/challenge/reset
#619 [15:00] <Absol> HALPPP: To reset your security questions, go here: https://account.mojang.com/me/changeSecretQuestions
#620 [15:00] <HALPPP> K==K
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#622 [15:00] <i_need_help> how do i get my acc back if i dont know my email/passpwrd i have the gift card code still
#623 [15:01] <thgilfodrol> ??> i_need_help account/send-email
#624 [15:01] * HALPPP [HALPPP@notlogged] has joined #minecrafthelp
#625 [15:01] <Absol> i_need_help: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#626 [15:01] <Absol> i_need_help: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#627 [15:01] <thgilfodrol> i_need_help: for the transaction id, use the gift card code
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#629 [15:01] <i_need_help> ok
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#631 [15:02] <i_need_help> thgilfodrol can i havethe full link plz
#632 [15:03] <thgilfodrol> i_need_help: the link goes to https://help.mojang.com/customer/portal/emails/new
#633 [15:05] <NDNM> Hi guys.. Do any of you guys know to do.. I have been played multiplayer on my friend´s server until this weekend then I got following message: ´java.net.connectexception: Connection timed out: no further information" and now I cant get in. But I can make a new server.
#634 [15:05] <thgilfodrol> NDNM: your friend's server is probably encountering issues
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#636 [15:06] <NDNM> thgilfodrol, okay.. Do you how to get it work again?
#637 [15:07] <thgilfodrol> NDNM: it is likely a server issue and nothing you can do, unless you have access to the server
#638 [15:09] <NDNM> my friend is sitting right next to me, and we just made a LAN world on his computer. We dont have a external server
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#640 [15:09] <thgilfodrol> could be a firewall issue on your friend's computer, if something was recently changed
#641 [15:11] <NDNM> it happend this weekend.. KK so I could try to deactivate his firewall and see if it works then?
#642 [15:12] <thgilfodrol> yeah, try deactivating any antiviruses just to see if it's the issue, and turn it back on if not
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#644 [15:15] <minesettimi> will minecraft addons come to normal minecraft
#645 [15:15] <NDNM> a stupid questation but need to sure.. he got norton, so I need to turn that off, right?
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#647 [15:16] <thgilfodrol> NDNM: yeah, temporarily
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#650 [15:23] <NDNM> It didnt work
#651 [15:24] <thgilfodrol> NDNM: what if your friend restarts the lan server?
#652 [15:26] <NDNM> I have tried to shut down minecraft
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#658 [15:33] <kasttrack_v2> I tried to login to my Mojang account, i typed correct e-mail and correct password, but it's saying login failed. What do i do?
#659 [15:34] <thgilfodrol> kasttrack_v2: have you tried resetting your password?
#660 [15:35] <kasttrack_v2> I tried it many times with many passwords
#661 [15:35] <thgilfodrol> ??> kasttrack_v2 login/throttle
#662 [15:35] <Absol> kasttrack_v2: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#663 [15:35] <Absol> kasttrack_v2: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#664 [15:37] <kasttrack_v2> thank you. I appreciate this ^^
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#670 [15:51] <HeyHey> Hi. I recently downloaded minecraft again after I saw the newest version (1.11) was released. I noticed a few problems I haven't faced before, but I got them fixed except one. There is this audio stutter, especially noticeable in the music, that I can't get rid of. Sometimes the screen stutters as well, but nothing bad. It's not performance, I tried to chnage all video settings to fastest graphics, and then best graphics, and it all ran the same. Anyon
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#673 [15:53] <jjs999jjs> Guys, this is a volunteer run chatroom, no one here gets paid. please be patient since sometimes there are no volunteers around to help. Or, return at a different time for assistance. Thanks
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#681 [16:36] <Pablo9934> Hello?
#682 [16:37] <thgilfodrol> bonjour
#683 [16:37] <thgilfodrol> bonjour
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#685 [16:37] <thgilfodrol> I guess a french greeting was a bad idea
#686 [16:42] <chip> Right; not sure how often you guys have heard this. But; I couldn't log in today due to an `incorrect email or password`. My account was registered on a legacy email address on a domain I allowed to expire. So, in order to recieve a password reset; I registered the domain again, set up a mailbox. I requested a password reset; I recieved the reset and changed the password. I attempted a log in via Mojang.com, the official Minecraft client and MultiMC. I
#687 [16:42] <chip> then repeated this cycle 3 times. I cannot log in.
#688 [16:42] <chip> Halp?
#689 [16:44] <thgilfodrol> ??> chip login/throttle
#690 [16:44] <Absol> chip: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#691 [16:44] <Absol> chip: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#692 [16:44] <chip> Copy that. So someone attempted to gain access to my account to begin with then?
#693 [16:45] <chip> So; I could attempt to log into anyone's account 3+ times and lock them out for 3 hours?
#694 [16:45] <thgilfodrol> not necessarily, might have just inadvertently triggered the throttle while trying to log in
#695 [16:45] <chip> I did not.
#696 [16:45] <chip> I used the exact same password I had always used
#697 [16:45] <chip> In fact, it was saved in the client
#698 [16:45] <thgilfodrol> chip: in your scenario above, you'd just lock out yourself from trying any account, since it's IP based afaik
#699 [16:46] <chip> Part of my scenario I omitted. I attempted with a VPN after a pass reset with no avail.
#700 [16:46] <thgilfodrol> if you did it at a school you'd bar everyone though, I remember some institutions having a huge issue with that
#701 [16:47] <chip> I'm at home.
#702 [16:47] <chip> I do own a /24 block of IP addresses
#703 [16:47] <thgilfodrol> :o
#704 [16:47] <chip> Several of which are in use on my residential leased line.
#705 [16:47] <thgilfodrol> probably not a throttle then
#706 [16:47] <chip> They could have range blocked me I guess
#707 [16:47] <chip> Not sure why they would
#708 [16:47] <thgilfodrol> yeah, unlikely if it was just your account
#709 [16:48] <chip> Indeed.
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#711 [16:48] <thgilfodrol> are you still receiving password reset emails?
#712 [16:48] <chip> Yep
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#714 [16:48] <chip> https://i.cwlf.uk/AnzA
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#716 [16:49] <hello777> hi there
#717 [16:49] <chip> o/
#718 [16:49] <thgilfodrol> chip: if passwords you're entering are still giving you that, I'd say wait 3 hours just to rule out a throttle
#719 [16:49] <chip> copy that
#720 [16:49] <hello777> is anyone able to help me for the win 10 edition please?
#721 [16:50] <thgilfodrol> hello777: what's the issue?
#722 [16:50] <chip> I have no issue getting into another account of mine
#723 [16:50] <thgilfodrol> chip: hmm
#724 [16:50] <thgilfodrol> are you able to get into it from another ip?
#725 [16:51] <hello777> thx I need help because I'm using the xbox360 controller... and I'm trying to configure the buttons (custom config)... and I cant find how to assign the "run" button.. there is not that option?
#726 [16:51] <hello777> (I'm trying to config it from the main menu/controller)
#727 [16:52] <thgilfodrol> hello777: there should be a setting in the controls menu for a sprint toggle
#728 [16:53] <hello777> humm because I really couldn't find anythig (played the demo for about 30 minutes). my menu is in italian. I will go to check again. I will be back in some minutes, thx for support! :)
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#730 [16:54] <nerdd> i need help
#731 [16:54] <thgilfodrol> nerdd: what's the issue?
#732 [16:55] <nerdd> i have my transaction id, I've had contact with majoring support and its still saying i don't own the game when i try to launch
#733 [16:55] <nerdd> thank you for your help btw
#734 [16:56] <thgilfodrol> nerdd: what did mojang support say?
#735 [16:58] <nerdd> mojang support said to try contacting their payment handlers (which i did), that didn't work to get my transaction id so i dug deep into a dead email account that i bought the game on 5 years ago and found it. then i sent that to mojang and said they were unable to locate the account
#736 [16:58] <hello777> @thgilfodrol I watched if that setting was there but I really doesn't see it. can you watch on your version if it is there please? I was searching for "sprint" also looking in englis (I changed minecraft language into the settings) really no trace.
#737 [16:59] <hello777> I think maybe it's a bug or developers forgot to insert the print setting to assign this function to a button on the controller
#738 [17:00] <hello777> *sprint
#739 [17:01] <thgilfodrol> nerdd: ah, yeah if mojang support can't find the account linked to the transaction id we can't do much else here
#740 [17:03] <nerdd> i understand, it is just so bizarre to me that i was able to migrate the account already, whilst having problems trying to log into the launcher and possessing the email containing the transaction id, and yet they're still having trouble locating the account
#741 [17:03] <thgilfodrol> hello777: might just be that a feature like that hasn't been implemented then
#742 [17:04] <thgilfodrol> nerdd: make sure that the ID you haven't isn't a receipt number or something but the transaction id given by mojang
#743 [17:05] <nerdd> it definitely is, if i could attach images to this chat i would show you the email i got
#744 [17:05] <nerdd> I'm looking at right now and its the same kind of id number they said i would get
#745 [17:06] <hello777> yes maybe! :) I remember I played also another demo few years ago, it was the PlayStation3 version that time. I remember very well the contoller was well mapped and there was a button for the sprint. I will try to open a topic into the forum, maybe some developer can add this request into the next implementations. of they add it I will buy it. :)
#746 [17:06] * luc_ [luc_@notlogged] has joined #minecrafthelp
#747 [17:06] <hello777> (the Win10 version)
#748 [17:07] <hello777> thx again for help goddbye! :)
#749 [17:07] <luc_> hey guys, I need help changing the color of crit and sharpness particles
#750 [17:08] <luc_> minecraft adds a hue to the sharpness and crit particles which cannot be changed with the use of texturepacks. does anyone know what file within the game is responsible for this hue and how to change it?
#751 [17:08] * ezegonpaez [ezegonpaez@notlogged] has joined #minecrafthelp
#752 [17:08] <ezegonpaez> hello
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#754 [17:09] <ezegonpaez> someone changed my email of my account
#755 [17:10] * Smileface [Smileface@notlogged] has joined #minecrafthelp
#756 [17:10] <thgilfodrol> ??> ezegonpaez account/hacked
#757 [17:10] <Absol> ezegonpaez: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#758 [17:10] <Absol> ezegonpaez: Note: If you have to contact Mojang, do not forget to include your transaction ID!
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#760 [17:13] <thgilfodrol> luc_: not too familiar with that, see if this post helps out: http://www.minecraftforum.net/forums/mapping-and-modding/resource-packs/resource-pack-help/1258370-damage-crit-colors
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#762 [17:17] <luc_> yeah, already checked out that thread, it doesn't really give an answer
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#764 [17:19] <luc_> the problem is, if you want to get very clear colors (for example 0 red, 255 green, 0 blue) for your particles that's impossible, because the game adds a hue over the textures that you make in the particle file
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#766 [17:19] <luc_> for crit particles the saturation will become less and the color will become slightly red, for sharpness particles it's the same thing, but blue instead of red
#767 [17:20] <thgilfodrol> yeah, I get what you mean
#768 [17:20] <luc_> I have been trying to find this out for a while, but I am not very skilled with java and I haven't found an answer to this question anywhere online
#769 [17:22] <luc_> you know that feeling when something is really bugging you and you can't find peace if you don't find out how to fix... that's how I feel right now, so if someone can provide an answer I would be very very grateful! :)
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#780 [20:02] <EM0308407> HellO!
#781 [20:02] <EM0308407> Hello!*
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#784 [20:17] <TwisterCharlie> Im getting an error. This Error is Error:Authentication to minecraft.net has failed
#785 [20:18] <mattym> TwisterCharlie, Where are you seeing that error?
#786 [20:18] <TwisterCharlie> I am trying to login to a minecraft server
#787 [20:18] <mattym> ??> TwisterCharlie launcher/relog
#788 [20:19] <Absol> TwisterCharlie: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#789 [20:19] <TwisterCharlie> Ok thank you, I will come back if the issue continues
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#791 [20:38] <Sluggerr> Hello?
#792 [20:41] <Sluggerr> My game freezes everytime I press S, T, and A on my keyboard. I have tried changing my allocated RAM, I've reset my entire hard drive, and the problem happens with and without mods. Please help as this problem occurs at random times.
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#794 [20:41] <Powermenta> ?
#795 [20:42] <Powermenta> lul
#796 [20:44] <Powermenta> Pixel format not accelerated
#797 [20:44] <Powermenta> Pixel format not accelerated
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#802 [20:59] <Powermenta> reflete
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#805 [21:05] <Powermenta> bgmj []
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#808 [21:24] <someone> there is something wrong with my resourcepacks
#809 [21:24] <someone> hello
#810 [21:24] <someone> is anyone there
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#812 [21:25] <someone> is anyone there
#813 [21:26] <baji> I'm unable to play the game, after a handful of attempts and reinstallations it crashes. i can provide more details if anyone would mind helping
#814 [21:26] <mattym> someone, What do you mean exactly?
#815 [21:26] <mattym> baji, Are you getting a crash or an error of some type?
#816 [21:26] <someone> i need help with resourcepacks
#817 [21:27] <baji> i get a crash log, and when i try to send it to mpjang it just sits there and i end up closing it
#818 [21:27] <mattym> ??> baji launcher/crash-log
#819 [21:27] <Absol> baji: We need to see your crash log, which appears after a crash.
#820 [21:27] <Absol> baji: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#821 [21:28] <someone> i move my resourcepacks to the folder in .minecraft then i move it to resourcepacks but it wont show up
#822 [21:28] <baji> I just now opened ity and am having yet another invalid credential issue, wondering if a refund isnt too far fetchged because i could easily deal with a console versoion
#823 [21:28] <baji> its been 3 days and i have yet to play a thing
#824 [21:29] <mattym> baji, Are you currently getting the crash log?>
#825 [21:29] <mattym> baji, Or error?
#826 [21:29] <Sluggerr> My game freezes everytime I press S, T, and A on my keyboard. I have tried changing my allocated RAM, I've reset my entire hard drive, and the problem happens with and without mods. Please help as this problem occurs at random times.
#827 [21:29] <mattym> someone, Is the resource pack for the current version of the game you are using?
#828 [21:29] <someone> yes
#829 [21:29] <baji> trying to get the ccrash log, but it wont let me log in to attempt it
#830 [21:29] <someone> but it wont show up in the game options
#831 [21:29] <mattym> someone, Have you restarted the game after putting it in the folder?
#832 [21:30] <someone> yes
#833 [21:30] <mattym> ??> baji tools/hjt
#834 [21:30] <Absol> baji: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#835 [21:30] <Absol> baji: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#836 [21:30] <mattym> someone, Then the resource pack probably has an issue
#837 [21:30] <someone> ok
#838 [21:30] <someone> i will try a different one
#839 [21:31] <mattym> Sluggerr, Do you mean when you press those at the same time(all together)?
#840 [21:31] <baji> i pasted the crash log
#841 [21:31] <mattym> baji, I need the link/url to the page
#842 [21:32] <baji> i pasted it to the first link i was told, should i do something different?
#843 [21:32] <Sluggerr> No mattym one at a time
#844 [21:32] <Sluggerr> And this may sound weird, but when it happens now, the game is in slow motion
#845 [21:32] <mattym> baji, No, I mean, we dont get them when you post it, you need to copy the link/url of the page it created for you here
#846 [21:32] <mattym> ??> Sluggerr win/reinst
#847 [21:33] <Absol> Sluggerr: You may need to reinstall the locally installed files that Minecraft puts into place.
#848 [21:33] <Absol> Sluggerr: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#849 [21:33] <Sluggerr> mattym what?
#850 [21:33] <baji> http://paste.ubuntu.com/23626864/
#851 [21:33] <mattym> Sluggerr, Do the instructions Absol wrote
#852 [21:33] <mattym> ??> baji win/dxdiag
#853 [21:33] <Absol> baji: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#854 [21:34] <Sluggerr> Is that the right answer for sure absol?
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#856 [21:35] <mattym> Sluggerr, If we are going to troubleshoot it, we need to start with a clean install
#857 [21:35] <Sluggerr> What do you mean by that?
#858 [21:36] <mattym> Sluggerr, To simplify it, you wont get any more help till thats been done.
#859 [21:36] <Sluggerr> Also, I know you don't work with mods , but will this possibly fix that same problem when using like forge?
#860 [21:37] <mattym> Sluggerr, No idea
#861 [21:37] <Sluggerr> have u ever heard of this problem (last ? for now)
#862 [21:37] <mattym> Sluggerr, We can try to figure out whats causing it and fix it in the vanilla game, anything beyond that is up to you
#863 [21:37] <baji> ok, i have a second paste now
#864 [21:37] <Darkdragon457> I'm on mine craft ps4 edition and I'm having trouble with a few achievements such as the rainbow collection achievement and overpowered because I did all the requirements but it doesn't give it to me
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#866 [21:38] <mattym> Sluggerr, Lots of people get freezes, not sure ive seen this specific one.
#867 [21:38] <mattym> baji, Once again, need the link
#868 [21:38] <baji> http://paste.ubuntu.com/23626877/
#869 [21:38] <mattym> Darkdragon457, The rainbow one, i know can be tricky
#870 [21:38] <mattym> Dragonene_, drop and re-pick up at least one of each
#871 [21:38] <Darkdragon457> Ok
#872 [21:38] <mattym> Darkdragon457, , drop and re-pick up at least one of each
#873 [21:39] <mattym> Darkdragon457, And whats overpowered?
#874 [21:39] <Darkdragon457> Thanks it worked
#875 [21:39] <mattym> baji, Download and Install the most recently dated Radeon Software from this page http://support.amd.com/en-us/download/apu?os=Windows%2010%20-%2064
#876 [21:39] <Darkdragon457> The overpowered is eat a notch apple
#877 [21:40] <mattym> Darkdragon457, Did you make the 'correct' golden apple?
#878 [21:40] <Darkdragon457> How do you make a notch apple
#879 [21:41] <mattym> Darkdragon457, Its the one that needs 1 apple, and 8 gold BLOCKS, not ingots
#880 [21:41] <Darkdragon457> Ohhh
#881 [21:41] <Sluggerr> mattym I did what the other guy siad many times before
#882 [21:41] <Sluggerr> and the problem still happens
#883 [21:42] <mattym> Sluggerr, Do you know if you have any programs or anything else on the computer that assigns functions to your keys?
#884 [21:43] <Sluggerr> I dont
#885 [21:43] <mattym> ??> Sluggerr tools/hjt
#886 [21:43] <Absol> Sluggerr: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#887 [21:43] <Absol> Sluggerr: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#888 [21:44] <Sluggerr> does this download have malware or viruses?
#889 [21:44] <mattym> Sluggerr, Its to detect malware, viruses and other issues
#890 [21:45] <Sluggerr> I have malware and antivirus protection thoguh
#891 [21:45] <Sluggerr> Is this different?
#892 [21:46] <Sluggerr> mattym it isnt opening up...
#893 [21:46] <mattym> Sluggerr, How so?
#894 [21:46] <Sluggerr> I clicked it from downloads
#895 [21:46] <Sluggerr> never opened
#896 [21:47] <mattym> Sluggerr, Minimize all the other windows you have open, see if its open but hidden by something
#897 [21:48] <mattym> otherwise try to run it again
#898 [21:48] <Sluggerr> Which one do I choose
#899 [21:49] <mattym> Sluggerr, Read the instructions Absol gave you
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#902 [21:50] <travousbieber> Im trying to find the Minangkabau account linked to my purchase of realms. Can you help?
#903 [21:50] <mattym> travousbieber, No, but id guess it would be easiest to look for the confirmation email.
#904 [21:50] <Sluggerr> http://paste.ubuntu.com/23626905/
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#906 [21:52] <travousbieber> It says my Apple ID email, however when I enter it on "forget password" it does not appear to have a Mojang account.
#907 [21:52] <mattym> travousbieber, Have you checked under any spam/junk folders
#908 [21:53] <mattym> ??> Sluggerr launcher/open
#909 [21:53] <Absol> Sluggerr: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#910 [21:53] <travousbieber> No I haven't. That's a good thought.
#911 [21:53] <mattym> Sluggerr, Ok, make the changes Absol just wrote
#912 [21:53] <mattym> Sluggerr, Then run the game till you freeze it, let me know when youve done that
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#914 [21:55] <Sluggerr> so matttym u want me to tell u when the game freezes?
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#916 [21:55] <mattym> Sluggerr, Use it till it freezes
#917 [21:55] <mattym> Sluggerr, Once it does there will be more instructions
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#920 [21:58] <Sluggerr> matym can I be using resource pack
#921 [21:58] <Sluggerr> it is default low fire
#922 [21:58] <travousbieber> If nothing else, is there a way to cancel the subscription in app? Or will it just stop itself?
#923 [21:58] <mattym> Sluggerr, Its better to be using nothing, no changes, no additions
#924 [21:59] <Sluggerr> Should I restart the gaem now, or should i just take of the texture pack now?
#925 [21:59] <mattym> travousbieber, Im really not sure. I'm not familiar with how that works, but if its does it through the Apple payment system, im guessing you can cancel it through that.
#926 [22:00] <mattym> travousbieber, If it doesnt use that system, you would need to try contacting Mojang. but to do that you will need some sort of info from the confirmation you got for the payment
#927 [22:00] <mattym> Sluggerr, You can just turn it off, no need to restart it
#928 [22:01] <Sluggerr> Ok
#929 [22:01] <travousbieber> Okay, i'll try to dig that up. What email address or phone number would I contact?
#930 [22:02] <mattym> ??> travousbieber mojang/email
#931 [22:02] <Absol> travousbieber: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#932 [22:02] <Absol> travousbieber: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#933 [22:03] <mattym> travousbieber, Include in the message part any info that would let them know its your realm. Aka any info sent in confirmation
#934 [22:04] <mattym> travousbieber, But if the realm purchase is handles through the App itself, you probably need to contact Apple.
#935 [22:05] <travousbieber> Sounds good. Thank-you for the help!
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#937 [22:11] <Sluggerr> Mattym what was the point of the scan I ran?
#938 [22:12] <Sluggerr> ?
#939 [22:14] <Sluggerr> hello?
#940 [22:18] <Sluggerr> mattym
#941 [22:18] <Sluggerr> Are u an admin?
#942 [22:18] <Sluggerr> And also can i find the log in which the minecraft froze?
#943 [22:19] <Sluggerr> Ill do this tmrw i gtg
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#946 [22:23] <someone> i need help with resourcepacks
#947 [22:28] <someone> hello
#948 [22:28] <someone> is anyone there
#949 [22:28] <someone>
#950 [22:28] <Andrio> Can you be more specific?
#951 [22:29] <someone> i install a resourcepack, move it to .minecraft, move it to resourcepacks, and then it wont show up in the game options
#952 [22:30] <Andrio> How'd you install it?
#953 [22:30] <someone> it is a .zip file
#954 [22:33] <someone> hello
#955 [22:33] <Andrio> That doesn't answer the question.
#956 [22:34] <someone> i used a resourcepack installer
#957 [22:34] <someone> it is resourcepack.net
#958 [22:35] <Andrio> What installer?
#959 [22:36] <someone> it was called resourcepack.net
#960 [22:38] <Andrio> I don't see one on that site.
#961 [22:39] <someone> what do you mean
#962 [22:39] <Andrio> In fact, the site is broken...
#963 [22:40] <someone> ok
#964 [22:40] <Andrio> ok
#965 [22:41] <Andrio> This is how you install a (properly structured) resource pack:
#966 [22:41] <Andrio> go to the Resource Packs menu in Minecraft, and click 'Open resource packs folder'.
#967 [22:41] <Andrio> Then drop the .zip in there.
#968 [22:42] <someone> do i drop it in the game, or the folder then
#969 [22:42] <Andrio> The folder.
#970 [22:43] <someone> ok
#971 [22:45] <someone> it still wont work >:(
#972 [22:45] <Andrio> What's in that .zip?
#973 [22:46] <someone> a resourcepack, but i dont understand
#974 [22:46] <Andrio> A resource pack is inside the .zip?
#975 [22:46] <Andrio> Is it another .zip?
#976 [22:46] <Andrio> Or a single folder?
#977 [22:47] <someone> a single folder
#978 [22:47] <Andrio> Try dropping that in the resource packs directory.
#979 [22:48] <someone> WHICH ONE
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#981 [23:08] <Andrio> Which one of the single folder?
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#983 [23:13] <Curtis5252> Hi im trying to fix my minecraft account, the password seems to be wrong and im just wondering if i can get it changed
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#986 [23:30] <Foba_Fire> I'm having trouble logging in and I don't know the email I used
#987 [23:31] <mattym> ??> Foba_Fire account/forgot-email
#988 [23:31] <Absol> Foba_Fire: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
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#990 [23:32] <Zcraft030311> how to fix java.lang.NullPointerExeption
#991 [23:32] <mattym> Zcraft030311, Where/When do you see that error?
#992 [23:33] <Zcraft030311> today
#993 [23:33] <mattym> Zcraft030311, I mean, where in the game, is it on the launcher, or ingame, what are you doing in the game when you get the issue
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#996 [23:52] <Chromaryu> lol
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