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#3 [00:03] <zetsubou> installing...
#4 [00:03] <zetsubou> hopefully
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#6 [00:08] <zetsubou> welp at least it laucnhed
#7 [00:08] <zetsubou> this time
#8 [00:08] <zetsubou> anyway a restart is required so ill be logging out
#9 [00:08] <zetsubou> wish me uck
#10 [00:08] <zetsubou> and thanks a ton for your help guys!
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#16 [00:43] <Limuruae> pie_flavor: Are you here dude?
#17 [00:49] * pahuliski [pahuliski@notlogged] has joined #minecrafthelp
#18 [00:49] <pahuliski> hola
#19 [00:50] <pahuliski> ehh, alguien me puede ayudar con un problema que tengo?
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#23 [01:05] <TheSuperN0va> I need help, I try to login and my minecraft account just says "Can't connect to servers" Even when I try to connect online onthe website, same thing.
#24 [01:05] <mattym> ??> TheSuperN0va tools/hjt
#25 [01:05] <Absol> TheSuperN0va: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#26 [01:05] <Absol> TheSuperN0va: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#27 [01:05] <TheSuperN0va> If someone could help me, much appreciated
#28 [01:06] <TheSuperN0va> Okay, thankyou.
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#30 [01:09] <TheSuperN0va> http://paste.ubuntu.com/23657556/
#31 [01:09] <TheSuperN0va> Here you go.
#32 [01:09] <TheSuperN0va> Please help me fix this, I don't know what went wrong.
#33 [01:09] <mattym> ??> TheSuperN0va info/mcleaks
#34 [01:09] <Absol> TheSuperN0va: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#35 [01:09] <Absol> TheSuperN0va: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#36 [01:10] <mattym> TheSuperN0va, To fix the hosts file you will need the following instructions from Absol
#37 [01:10] <mattym> ??> TheSuperN0va win/hosts/edit
#38 [01:10] <Absol> TheSuperN0va: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#39 [01:10] <Absol> TheSuperN0va: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
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#41 [01:12] <TheSuperN0va> Okay, did that
#42 [01:12] <TheSuperN0va> What now?
#43 [01:12] <mattym> TheSuperN0va, Delete any lines containing mojang in them. Then save and close the file
#44 [01:13] <TheSuperN0va> There is two lines
#45 [01:13] <G2K> I am getting the following message when trying to login to minecraft: "ssl exception unrecognized ssl message plaintext connection"
#46 [01:13] <TheSuperN0va> sessionserver.mojang.com
#47 [01:13] <TheSuperN0va> Do I delete that?
#48 [01:13] <mattym> TheSuperN0va, Delete both lines, then save and close the file
#49 [01:13] <mattym> ??> G2K tools/hjt
#50 [01:13] <Absol> G2K: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#51 [01:13] <Absol> G2K: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#52 [01:14] <TheSuperN0va> Matty
#53 [01:14] <TheSuperN0va> After that
#54 [01:14] <TheSuperN0va> Nothing else?
#55 [01:14] <mattym> TheSuperN0va, Check the game again
#56 [01:14] <TheSuperN0va> Okay, cheers.
#57 [01:14] <GreyVulpine> And please stop trying to pirate minecraft. Thanks.
#58 [01:15] <TheSuperN0va> Thanks heaps guys, much love.
#59 [01:15] <TheSuperN0va> Indeed.
#60 [01:19] <G2K> http://paste.ubuntu.com/23657587/
#61 [01:20] <mattym> ??> G2K av/mcafee/uninstall
#62 [01:20] <Absol> G2K: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#63 [01:20] <mattym> G2K, McAfee is known to cause issues with minecraft, remove it using the tool Absol linked
#64 [01:20] <G2K> corporate PC, can not remove McAfee
#65 [01:21] <mattym> G2K, Then the game isnt going to work right
#66 [01:21] <G2K> ok, thanks.
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#69 [01:22] <owen919> when i log on to a multiplayer server it lasts for like 1-2 secs then crashesÉ
#70 [01:22] <owen919> ?
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#73 [01:24] <charlie09> I have migrated my account about a year ago, however now i have forgotten all of my login details
#74 [01:25] <charlie09> i still remember my original minecraft user name and password but not my migrated one?
#75 [01:27] <GreyVulpine> Request a password reset on all your emails?
#76 [01:27] <GreyVulpine> https://account.mojang.com/password
#77 [01:27] <charlie09> Thats the thing i can't remember what email i used for the migrated account
#78 [01:28] <GreyVulpine> If you can't remember all your email addresses, you'll need to contact Mojang Support to start account recovery.
#79 [01:28] <GreyVulpine> charlie09 - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#80 [01:29] <charlie09> okay ty
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#93 [03:09] <orkaneri> i have problem
#94 [03:09] <orkaneri> http://paste.ubuntu.com/23657902/
#95 [03:09] <orkaneri> i have problem with minecraft error and how to repair this ...
#96 [03:09] <thgilfodrol> orkaneri: you're missing the header of the dxdiag log
#97 [03:10] <thgilfodrol> orkaneri: can you paste the full log?
#98 [03:10] <orkaneri> oo wait
#99 [03:10] <orkaneri> link or paste here
#100 [03:11] <thgilfodrol> link
#101 [03:11] <orkaneri> i think is all
#102 [03:11] <orkaneri> http://paste.ubuntu.com/23657919/
#103 [03:11] <orkaneri> its new
#104 [03:13] <orkaneri> what's now
#105 [03:14] <thgilfodrol> orkaneri: does dxdiag encounter any errors while generating the log?
#106 [03:15] <orkaneri> idk
#107 [03:15] <orkaneri> no
#108 [03:16] <orkaneri> why ?
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#111 [03:17] <thgilfodrol> orkaneri: your hardware specs are missing from the log, which are crucial for determining issues
#112 [03:17] <orkaneri> eee
#113 [03:17] <orkaneri> wait
#114 [03:18] <orkaneri> but i see my hardware on this log
#115 [03:18] <orkaneri> wait
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#117 [03:19] <orkaneri> http://paste.ubuntu.com/23657945/
#118 [03:19] <orkaneri> i know shit laptop
#119 [03:19] <Absol> orkaneri: Please keep it civil
#120 [03:20] <orkaneri> sorry ?
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#122 [03:20] <thgilfodrol> orkaneri: that is also not the complete log- without knowing the manufacturer or the graphics hardware we won't be able to troubleshoot the crash
#123 [03:21] <orkaneri> what's now
#124 [03:21] <orkaneri> i copy all ...
#125 [03:21] <thgilfodrol> orkaneri: this is an example of a complete log http://paste.ubuntu.com/23657348/
#126 [03:22] <orkaneri> yy wait
#127 [03:22] <orkaneri> http://paste.ubuntu.com/23657902/
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#129 [03:23] <orkaneri> this is complete ...
#130 [03:24] <thgilfodrol> orkaneri: it's missing the data under System Information
#131 [03:24] <thgilfodrol> are you sure there are no errors when you run the dxdiag tool?
#132 [03:24] <MS21> The Client does not let me add my account. It says "SocketTimeoutException: connection timed out" but all MC services are working fine and my net also is, any fixes?
#133 [03:24] <thgilfodrol> ??> MS21 tools/hjt
#134 [03:24] <Absol> MS21: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#135 [03:24] <Absol> MS21: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#136 [03:25] <MS21> Gimme a sec
#137 [03:25] <orkaneri> i coppy from dxdiag ..
#138 [03:25] <orkaneri> ok i download
#139 [03:27] <MS21> http://paste.ubuntu.com/23657972/
#140 [03:28] <orkaneri> ooh
#141 [03:28] <orkaneri> hmm
#142 [03:28] <orkaneri> this ?
#143 [03:28] <orkaneri> http://paste.ubuntu.com/23657979/
#144 [03:29] <thgilfodrol> ??> orkaneri irc/multitasking
#145 [03:29] <Absol> orkaneri: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#146 [03:31] <thgilfodrol> MS21: when did this issue start?
#147 [03:31] <orkaneri> once my friend told to download the file and fix me the game
#148 [03:31] <orkaneri> ...
#149 [03:31] <MS21> Around yesterday, or 2 days ago, can't quite recall.
#150 [03:31] <MS21> It was straight after I installed MC
#151 [03:31] <thgilfodrol> MS21: did it ever work?
#152 [03:31] <MS21> And I also tried to Repair it already but to no avail
#153 [03:32] <orkaneri> wait
#154 [03:32] <MS21> I remember MC working months ago, I've just reinstalled it and it shows this now.
#155 [03:32] <thgilfodrol> ??> MS21 win/reinst
#156 [03:32] <Absol> MS21: You may need to reinstall the locally installed files that Minecraft puts into place.
#157 [03:32] <Absol> MS21: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#158 [03:33] <MS21> On it.
#159 [03:33] <orkaneri> http://paste.ubuntu.com/23657991/
#160 [03:33] <orkaneri> its minecraft error
#161 [03:34] <orkaneri> normal 1.8 http://paste.ubuntu.com/23657994/
#162 [03:34] <orkaneri> first is optifine
#163 [03:34] <orkaneri> 1.8
#164 [03:34] <MS21> It did not work.
#165 [03:35] <thgilfodrol> orkaneri: as I've stated, I'll need the complete dxdiag with system information to help you with your crash
#166 [03:35] <orkaneri> ............
#167 [03:36] <orkaneri> i coppy all ... from this dxdiag ..
#168 [03:36] <orkaneri> and you see ITS NOT ALL ... whats now
#169 [03:36] <Anna> did you use ctrl-a to select everything?
#170 [03:36] <orkaneri> i make this ?
#171 [03:36] <Anna> also, does minecraft work on the latest updats?
#172 [03:37] <orkaneri> omg
#173 [03:37] <orkaneri> so i must buy minecraft windows 10 ...
#174 [03:38] <orkaneri> its working only on 60 fps ...
#175 [03:38] <Anna> why would you need windows 10?
#176 [03:38] <MS21> thgilfodrol: Should I try removing all files and redownloading the Installer?
#177 [03:38] <orkaneri> ok bye ...
#178 [03:39] <Anna> orkaneri: I don't mean the windows 10 edition of minecraft
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#180 [03:39] <thgilfodrol> MS21: worth a shot, if that fails try temporarily disabling any firewalls or allowing Minecraft through them
#181 [03:39] <Anna> MS21: remove everything besides the saves folder in your .minecraft folder, yea
#182 [03:40] <Anna> the saves just hold your worlds so usually people don't want them deleted
#183 [03:40] <MS21> Anna: Already tried that
#184 [03:41] <MS21> thgifodrol: I'll try
#185 [03:41] <MS21> I can't even type your name correctly eWe
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#187 [03:47] <Shane_> When will we be able to actually interact with the villigers? Kinda sucks playing om survival when you cant trade with the villigers
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#194 [03:57] <MS21> thgilfodrol: Did not work, should I try the Firewalls?
#195 [04:01] <MS21> Alright it worked, it was the Firewall
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#209 [05:29] <LeJerryDoPerfume> Hi
#210 [05:30] <LeJerryDoPerfume> I have a problem with minecraft, in the loading screen crashes
#211 [05:30] <LeJerryDoPerfume> "Failed to start the game"
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#214 [05:43] <LeJerryDoPerfume> I have this crash
#215 [05:43] <LeJerryDoPerfume> ---- Minecraft Crash Report ---- // I bet Cylons wouldn't have this problem. Time: 20/12/16 8:42 Description: Failed to start game java.lang.NullPointerException at java.io.Reader.<init>(Reader.java:78) at java.io.InputStreamReader.<init>(InputStreamReader.java:97) at bp.a(SourceFile:64) at bp.a(SourceFile:100) at net.minecraft.client.Minecraft.a(SourceFile:252) at avv.a(SourceFile:56) at net.minecraft.client.Min
#216 [05:43] <LeJerryDoPerfume> You can help me pls?
#217 [05:48] <Andrio> ??> LeJerryDoPerfume paste
#218 [05:48] <Absol> LeJerryDoPerfume: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#219 [05:51] <LeJerryDoPerfume> ok
#220 [05:51] <LeJerryDoPerfume> http://paste.ubuntu.com/23658464/
#221 [05:54] <Andrio> Any particular reason you're running Minecraft 1.5.2?
#222 [05:54] <LeJerryDoPerfume> yes
#223 [05:54] <LeJerryDoPerfume> i'am admin in a 1.5.2 server
#224 [05:55] <Andrio> mm
#225 [05:55] <Andrio> ??> LeJerryDoPerfume win/reinst
#226 [05:55] <Absol> LeJerryDoPerfume: You may need to reinstall the locally installed files that Minecraft puts into place.
#227 [05:55] <Absol> LeJerryDoPerfume: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#228 [05:55] <LeJerryDoPerfume> Okey thanks
#229 [05:56] * sterner23 [sterner23@notlogged] has joined #minecrafthelp
#230 [05:57] <sterner23> Forgot my email to my account and dont remember what email it could be, i remember my old legacy account name and possible passwords
#231 [06:00] <Andrio> ??> sterner23 account/send-email
#232 [06:00] <Absol> sterner23: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#233 [06:00] <Absol> sterner23: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#241 [06:20] <LogDotAlpha> t
#242 [06:20] <Chromaryu> t
#243 [06:21] <LogDotAlpha> How do i fix the "Unable to start the Minecraft Runtime Environment"? I have tryed to reinstall it and typed repair in the installer.
#244 [06:22] <LogDotAlpha> and runned it as an adminstrator
#245 [06:25] * LogDotAlpha [LogDotAlpha@notlogged] has joined #minecrafthelp
#246 [06:26] <LogDotAlpha> How do i fix the "Unable to start the Minecraft Runtime Enviroment"?
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#249 [06:33] <Shredder9988> I'm having problems purchasing my realm extension. I am putting in all the correct info (my card and address) and have tried numerous times but it still doesn't work. Any advice?
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#252 [06:37] <Daniil> Help me, I can't download music in 1.0.0. App is crashing in process downloading. What's problem? Device: Samsung Galaxy tab 2
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#255 [06:42] <Daniil> I can't download music in 1.0.0. App is crashing in process downloading. What's problem? Device: Samsung Galaxy tab 2
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#262 [07:15] <wqdqwd> hi
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#273 [07:27] <Remeno> hi
#274 [07:27] <Remeno> So i recently downloaded minecraft on windows 10
#275 [07:28] <Remeno> And i cant run it It just crashes
#276 [07:31] <Remeno> it says initalizing game error
#277 [07:31] <Remeno> Im assuming it has to do with something with my graphics card
#278 [07:32] <Andrio> ??> Remeno launcher/crash-log
#279 [07:32] <Absol> Remeno: We need to see your crash log, which appears after a crash.
#280 [07:32] <Absol> Remeno: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#283 [07:38] <IchHabDruck> g
#284 [07:39] <IchHabDruck> Hallo
#285 [07:39] <IchHabDruck> ?
#286 [07:39] <IchHabDruck> Kann mir jemand helf
#287 [07:39] <IchHabDruck> IHello i need some help
#288 [07:39] <IchHabDruck> Boah ey
#289 [07:40] <IchHabDruck> ck/channel: myfriend123 [14:35] *IchHabDruck* Brauche hilfe Jungs hab einen Minecraft fehler hab eigentlich jede Scheiß fehler behebt außer der Fehler "Lack of Graphik [14:35] Insufficient arguments for command.
#290 [07:40] <IchHabDruck> Könnt ihr mir Weiter helfen
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#292 [07:41] * Absol kicked mib_zw0hj9 from #minecrafthelp (Reason: ib_zw0hj9 :Nothing good comes from Mibbit users (#417))
#293 [07:41] <IchHabDruck> Ey
#294 [07:42] <IchHabDruck> Hallo
#295 [07:43] <Andrio> ??> IchHabDruck win/DXDiag
#296 [07:43] <Absol> IchHabDruck: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#297 [07:46] <Remeno> smh
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#303 [07:49] <IchHabDruck> Hallo
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#321 [08:19] <Guy_> How to Fix Minecraft Pixel Format Not Accelerated
#322 [08:19] <MisterPaces> Hey Guys a long time ago i play minecraft with the account MisterPaces but i forgot the email. What should i do ? Can someone help me
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#326 [08:22] <MicasCapo> my Minecraft doesn't start. The Launcher started but now it just keeps loading the versions and I can't start playing. I can do nothing, I can't even edit my profile. How do I fix this?
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#334 [08:33] <Guest57767> Hi I can't open mindcraft I keep getting error and it crash ive done all the things the forum ask me to do can someone help me pls
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#336 [08:36] <Bernt> Hi
#337 [08:36] * Guest57767 [Guest57767@notlogged] has quit. (Ping timeout: 195 seconds)
#338 [08:37] <Bernt> I have not migrated my account but on the site it says that i have but i do not know the email so i can't login
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#351 [08:58] <gay> They won't send me a forgot my password email.
#352 [08:58] * gay is now known as Guest19800
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#354 [08:59] <Bored> anyone here yet?
#355 [09:02] <Guest19800> i didn't get the email at all
#356 [09:02] <Bored> Ive been having the same isse again with swapping chunks
#357 [09:02] * Goteen100 [Goteen100@notlogged] has joined #minecrafthelp
#358 [09:02] <Bored> they asked me before to force crash when i saw a misloaded chunk
#359 [09:02] <Bored> so here is the pastebin thing
#360 [09:03] <Guest19800> why don't they have a teli line
#361 [09:03] <Guest19800> this is unofficial so you guys can fix anything account wise
#362 [09:03] <Guest19800> and their email service is poopy
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#364 [09:03] <Guest19800> I miss when it wasn't owned my microsoft
#365 [09:04] <Bored> http://paste.ubuntu.com/23659243/
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#369 [09:07] <Bored> http://paste.ubuntu.com/23659243/
#370 [09:08] <Bored> here is the link to an force crash report
#371 [09:08] <Bored> because my game keep corrupting worlds and swapping chunks
#372 [09:09] <Bored> can anyone take a look at it and see if there's anything unusaul?
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#379 [09:41] <Bored> hello?
#380 [09:41] <abdel> hi i have a question?
#381 [09:42] <Bored> im not an admin im here for a question too
#382 [09:42] <abdel> my account was hacked and i get it back and i'v changed my password and nickname
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#384 [09:42] <Bored> WE CANNOT HELP WITH ACCOUNT ISSUES! (Unable to log in, stolen/lost/hacked account, migration issues) If you require support for account issues, visit the Mojang Support website. DO NOT SHARE YOUR LOGIN INFORMATION IN THE CHAT!
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#386 [09:42] <Bored> it says that at the top of the page
#387 [09:42] <Bored> but im not an admin or anything
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#395 [09:50] <ILUVPANDAS> I am unable to join other LAN world on my wifi, with my mac bookair. We have to other mac bookairs.
#396 [09:53] <ILUVPANDAS> I can't join other LAN worlds, I know it not my wifi because we have 2 other macs that can join my worlds, I just can join theirs, the world doesn't show
#397 [09:53] <ILUVPANDAS> Up on multiplayer menu
#398 [09:55] <ILUVPANDAS> When I try direct connect, it says blah blah no route to host
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#403 [09:58] <ILUVPANDAS> Plz help me
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#405 [10:01] <ILUVPANDAS> I need help
#406 [10:01] <ILUVPANDAS> I am unable to join other LAN worlds
#407 [10:03] <ILUVPANDAS> We hav 3 macs, 2 oc them work fine. An can join one another's worlds and mine. But I can't join theirs.
#408 [10:03] <DopeGhoti> What happens when you try? What address are you using when attempting to join the LAN server? Are they all connected to the same router through the same means?
#409 [10:03] <DopeGhoti> What are the addresses of all systems involvved?
#410 [10:04] <ILUVPANDAS> they can join me I can't join them
#411 [10:05] <ILUVPANDAS> Direct connect says no route to host
#412 [10:06] <ILUVPANDAS> We're all on the same wifi
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#414 [10:08] <ILUVPANDAS> Servers are working, I can still join servers
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#416 [10:09] <ILUVPANDAS> I don't have a firewall
#417 [10:13] <ILUVPANDAS> The 2 other macs can join one another fine so I don't think it's the wifi
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#419 [10:14] <wol123> hello i cant start my mc, it crashes when im starting ive try to restart my pc and reinstall mc its still not working.
#420 [10:15] <wol123> vfgrgrgrg
#421 [10:15] <wol123> would be really appricated if you would help me
#422 [10:16] <ILUVPANDAS> I'm waiting to be helped too
#423 [10:16] <wol123> whats your problem
#424 [10:16] <wol123> ILUVPANDAS:
#425 [10:16] <ILUVPANDAS> I Can't join other lan worlds
#426 [10:17] <ILUVPANDAS> Has mc ever worked
#427 [10:18] <ILUVPANDAS> U might need a newer version of java
#428 [10:19] * Sw1gg1tyM4st3r [Sw1gg1tyM4st3r@notlogged] has joined #minecrafthelp
#429 [10:19] <Sw1gg1tyM4st3r> Hi, my minecraft is on offline mode when I'm online can someone help?
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#431 [10:21] <ILUVPANDAS> That sound more like a wifi problem to me
#432 [10:21] <thgilfodrol> ??> Sw1gg1tyM4st3r tools/hjt
#433 [10:21] <Absol> Sw1gg1tyM4st3r: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#434 [10:21] <Absol> Sw1gg1tyM4st3r: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#435 [10:21] * iTiagooG0D_ [iTiagooG0D_@notlogged] has joined #minecrafthelp
#436 [10:22] <thgilfodrol> ILUVPANDAS: can you see if this article's troubleshooting steps are of any help to you?
#437 [10:22] <thgilfodrol> ILUVPANDAS: http://www.howtogeek.com/242375/how-to-troubleshoot-minecraft-lan-game-problems/
#438 [10:22] <Sw1gg1tyM4st3r> oh and also servers seem to be downloading fine
#439 [10:22] <Sw1gg1tyM4st3r> I mean connecting
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#445 [10:34] <Blahhelp> I need help doing multiplayer for minecraft on the same consol split screen.
#446 [10:35] <mattym> Blahhelp, What kind of console?
#447 [10:35] <Blahhelp> xbox 360
#448 [10:35] <mattym> Blahhelp, Are you connected to your TV with and HDMI connector?
#449 [10:35] <Blahhelp> I have an hd tv and it is hooked up by hdmi cord
#450 [10:36] <mattym> Blahhelp, Then start a game/world and once you are in, press the Xbox button on the second controller. It should allow you to bring in another player
#451 [10:36] <Blahhelp> I tried that and also tried pressing start and it wouldn't pull split screen up.
#452 [10:37] <mattym> Blahhelp, Are you currently in the world?
#453 [10:37] <Blahhelp> yrs
#454 [10:37] <Blahhelp> Yes
#455 [10:37] <mattym> Blahhelp, And is the second controller connected with the console?
#456 [10:37] <Blahhelp> yes
#457 [10:38] <mattym> Blahhelp, Try all the buttons on the second controller to see if anything brings up the option
#458 [10:39] <Blahhelp> Nothing. I've held down the start button, pressed start repeatedly, pressed select etc..
#459 [10:39] <mattym> Blahhelp, What about the center button, the Xbox icon button
#460 [10:40] <Blahhelp> When I press that it gives me the option to play minecraft or go to the home screen. When I press play minecraft it'll kick the other controller off the game and create a new game with the other controller.
#461 [10:42] <mattym> Blahhelp, You may want to try restarting the console, maybe also reconnect it to the TV, and make sure its actually outputting 1080p
#462 [10:42] <Blahhelp> If I wanted to check if it's putting out 1080 p how would I do that?
#463 [10:43] <mattym> Blahhelp, It may be a setting in the console somewhere, which you will have to look up for yourself.
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#465 [10:43] <mattym> Blahhelp, Also make sure the TV is capable of it.
#466 [10:43] <Blahhelp> Okay. Thanks.
#467 [10:48] <ILUVPANDAS_> im trying to check for api isolation on my mac
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#477 [11:07] <dielisadie> hi guys, i want to play on a server but i have the latest version 1.11.1 but the server has 1.11
#478 [11:08] <mattym> dielisadie, If you cant connect, you will need to wait till they update it, or change your version
#479 [11:08] <mattym> ??> dielisadie launcher/change-version
#480 [11:08] <Absol> dielisadie: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#481 [11:08] <dielisadie> thank you
#482 [11:09] <dielisadie> are you sure that they will update it ?
#483 [11:09] <mattym> dielisadie, No, thats entirely up to them
#484 [11:10] <mattym> dielisadie, If you change your game version, you can connect to the server and ask them.
#485 [11:10] <dielisadie> ok thank you a lot
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#497 [11:23] <Garmamadlred> Hello. I would like to ask you a question. is it possivle for me to get Minecraft PE for free when I already own the Windows 10 Edition?
#498 [11:24] * omar99999 [omar99999@notlogged] has joined #minecrafthelp
#499 [11:24] <mattym> Garmamadlred, No
#500 [11:24] <Garmamadlred> Why?
#501 [11:24] <Garmamadlred> It's the same thing, no?
#502 [11:25] <mattym> Different version of the game on different stores.
#503 [11:25] <Garmamadlred> But the contents are the same.
#504 [11:25] <mattym> Garmamadlred, Yeah, but that doesnt matter. If you want PE you have to buy it as a separate purchase.
#505 [11:26] <Garmamadlred> That's a pity.
#506 [11:26] <Garmamadlred> Oh well, thanks anyways
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#508 [11:26] <Garmamadlred> mattym:
#509 [11:27] <mattym> Yes
#510 [11:27] <Garmamadlred> How do you redeem the 2016 minecn capes on windows 10 edition?
#511 [11:27] <mattym> Garmamadlred, I believe that offer has passed.
#512 [11:28] <Garmamadlred> Thank you.
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#519 [11:33] <Hannahdoodle100> Having trouble connecting to servers, I have 1.11.1, and the server is compatible with 1.11 onwards but i am getting messages saying server is not compatible.
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#521 [11:34] <mattym> ??> Hannahdoodle100 launcher/change-version
#522 [11:34] <Absol> Hannahdoodle100: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#523 [11:35] <Hannahdoodle100> ok. will check if that works
#524 [11:35] <RandomGeeks> Hello. Uhh... over the last two days, Minecraft has been acting up. The .MSI file installed but it keeps telling me that it cannot install the Minecraft Native Launcher. It tries 3 times to download before the error. Also, the EXE versions cannot connect to the servers and the Firewall isn't blocking Minecraft.
#525 [11:35] <mattym> ??> RandomGeeks tools/hjt
#526 [11:35] <Absol> RandomGeeks: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#527 [11:35] <Absol> RandomGeeks: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#528 [11:38] <RandomGeeks> http://paste.ubuntu.com/23659936/
#529 [11:38] <mattym> RandomGeeks, Are you on your home network?
#530 [11:39] <RandomGeeks> Yep
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#532 [11:39] <coltonw023456> my game crash
#533 [11:39] <mattym> RandomGeeks, Whats the exact installation error you get?
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#535 [11:39] <mattym> ??> coltonw023456 launcher/crash-log
#536 [11:39] <Absol> coltonw023456: We need to see your crash log, which appears after a crash.
#537 [11:39] <Absol> coltonw023456: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#538 [11:39] * Smoke is now known as Guest41080
#539 [11:40] <RandomGeeks> http://imgur.com/a/ZByme
#540 [11:40] <RandomGeeks> thats the error
#541 [11:41] <coltonw023456> yes
#542 [11:41] <mattym> RandomGeeks, Hmm, ok one sec
#543 [11:41] <coltonw023456> ok
#544 [11:41] <mattym> coltonw023456, Please follow the instructions Absol wrote to you
#545 [11:41] <mattym> ??> RandomGeeks av/adwcleaner
#546 [11:41] <Absol> RandomGeeks: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#547 [11:41] <Absol> RandomGeeks: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#548 [11:42] <RandomGeeks> Okay.
#549 [11:42] <mattym> RandomGeeks, After the restart, try running the .msi installer again, and if you dont see the install option, choose repair
#550 [11:42] <coltonw023456> ok
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#552 [11:42] <coltonw023456> il be back at 2 pm coz i have school is that ok
#553 [11:43] <mattym> Yes
#554 [11:43] <RandomGeeks> Wait a minute, I have the MSI installed already.
#555 [11:43] <coltonw023456> ok il use my same name
#556 [11:43] <RandomGeeks> It won't load into the launcher
#557 [11:44] <mattym> RandomGeeks, Like I said, read the instructions Absol gave to you.
#558 [11:44] <mattym> RandomGeeks, After the part where you restart, then try reinstalling with the .msi installer
#559 [11:44] <RandomGeeks> I'm running ADWCleaner now
#560 [11:45] <coltonw023456> mattym
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#568 [11:55] <PenguinMaster> Hello, when I want to enter my password, it says me "sorry, but your username or password is incorrect" but not on the mojang website :(
#569 [11:55] <mattym> PenguinMaster, Have you tried resetting it?
#570 [11:55] <PenguinMaster> 2 times
#571 [11:56] * hewadx99 [hewadx99@notlogged] has joined #minecrafthelp
#572 [11:56] <hewadx99> Hello
#573 [11:56] <hewadx99> somebody hacked my account i think
#574 [11:57] <hewadx99> this it he 2th time that i can't login
#575 [11:57] * RandomGeeks [RandomGeeks@notlogged] has joined #minecrafthelp
#576 [11:57] <hewadx99> and if i request a new password is doesnt comes to my email
#577 [11:57] <mattym> ??> PenguinMaster login/throttle
#578 [11:57] <Absol> PenguinMaster: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#579 [11:57] <Absol> PenguinMaster: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#580 [11:57] <mattym> hewadx99, Have you checked any spam/junk folders in your email for the message?
#581 [11:57] <hewadx99> Yes
#582 [11:57] <PenguinMaster> What ?
#583 [11:58] <mattym> hewadx99, And are you sure you are sending it to the correct email?
#584 [11:58] <PenguinMaster> No I don't have this
#585 [11:58] <hewadx99> Yes i am sure
#586 [11:58] <mattym> PenguinMaster, Read the info Absol wrote to you
#587 [11:58] <PenguinMaster> I can connect on the mojang's website
#588 [11:58] <mattym> ??> hewadx99 account/send-email
#589 [11:58] <Absol> hewadx99: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#590 [11:58] * spinxomc [spinxomc@notlogged] has joined #minecrafthelp
#591 [11:58] <Absol> hewadx99: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#592 [11:58] <hewadx99> what must i do now ????
#593 [11:58] <hewadx99> the email doesnt comes
#594 [11:59] <PenguinMaster> And im sure this is the good password
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#600 [12:02] * RandomGeeks [RandomGeeks@notlogged] has joined #minecrafthelp
#601 [12:02] <RandomGeeks> So I cleaned my computer and then repaired Minecraft
#602 [12:03] <PenguinMaster> Oh it's good, I don't know why. Bye
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#605 [12:03] <mattym> RandomGeeks, Any progress?
#606 [12:03] <RandomGeeks> It now gives me Error Code 5
#607 [12:04] <mattym> RandomGeeks, Is that in a crash log, or just an error code 5 in a window like the last one?
#608 [12:04] <RandomGeeks> Just an error code
#609 [12:04] <mattym> RandomGeeks, Try the .exe installer again
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#614 [12:07] <RandomGeeks> Oh okay then.
#615 [12:07] <RandomGeeks> The exe works now
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#621 [12:12] <maksiupl> hello i had problem with minecraft premium
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#623 [12:17] * TheFavorite [TheFavorite@notlogged] has joined #minecrafthelp
#624 [12:17] <TheFavorite> Hello
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#627 [12:20] * sLc_Banshee [sLc_Banshee@notlogged] has joined #minecrafthelp
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#629 [12:20] <sLc_Banshee> Hello, someone hacked my account about an hour ago and changed my username. I've changed my password and security questions, but is there any way to revert my username change?
#630 [12:21] <pie_flavor> sLc_Banshee: Yes, that's decently easy.
#631 [12:21] <pie_flavor> sLc_Banshee: Do you know how to find your transaction ID?
#632 [12:21] * spinxomc [spinxomc@notlogged] has quit. (Ping timeout: 195 seconds)
#633 [12:21] <sLc_Banshee> It's in my email right?
#634 [12:21] <pie_flavor> sLc_Banshee: That's the most common way, yes. It's in the original Mojang email.
#635 [12:21] <pie_flavor> sLc_Banshee: Once you've found it, do what Absol says below.
#636 [12:21] <NockofKrin> Minecraft VR edition is not allowing me to invite people from Xbox one even though they advertise cross-platform play
#637 [12:21] <pie_flavor> ??> sLc_Banshee mojang/email
#638 [12:21] <Absol> sLc_Banshee: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#639 [12:22] <Absol> sLc_Banshee: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#640 [12:22] <pie_flavor> NockofKrin: Cross-platform for PE compatible. Xbox is console edition, not pocket edition.
#641 [12:22] <pie_flavor> NockofKrin: Xbox login is just because it's also a Microsoft login.
#642 [12:23] <NockofKrin> Yes but why does it say I can play with people from Xbox? Vr edition is not the same as pe
#643 [12:24] <pie_flavor> NockofKrin: Actually, yes, it is exactly the same as PE.
#644 [12:24] <pie_flavor> NockofKrin: Just like Windows 10 edition.
#645 [12:24] <mattym> NockofKrin, You can play with people on Xbox Live, just not people on an xbox console
#646 [12:24] <mattym> NockofKrin, All the PE adjacent verions use the Xbox Live system now
#647 [12:24] <pie_flavor> NockofKrin: You invite people by Xbox Live login, but not people on the literal Xbox version.
#648 [12:25] <NockofKrin> Oh ok
#649 [12:25] <NockofKrin> So it's people on windows 10 PC?
#650 [12:26] <pie_flavor> NockofKrin: It's anyone on a Pocket Edition platform.
#651 [12:26] <pie_flavor> NockofKrin: Windows 10 Edition is PE, but Win10 can still run the main game.
#652 [12:26] <NockofKrin> Can I post screenshots here?
#653 [12:26] <pie_flavor> NockofKrin: There's no need.
#654 [12:26] <pie_flavor> NockofKrin: You can if you like, but it won't change the answer.
#655 [12:27] <pie_flavor> NockofKrin: Pocket edition platforms include Windows 10 Edition, Pocket Edition, and VR Edition. Also the upcoming OSX Edition.
#656 [12:27] <NockofKrin> I understand. But it claims that I can invite people on Xbox one
#657 [12:27] <pie_flavor> NockofKrin: No it doesn't.
#658 [12:27] <pie_flavor> NockofKrin: It claims, and correctly, that you can invite people by Xbox Live account.
#659 [12:28] <pie_flavor> NockofKrin: This is just a login system, and not related to the Xbox system itself.
#660 [12:28] <NockofKrin> Ok. Do you know if they will make it possible to invite people on Xbox one in the future?
#661 [12:29] <pie_flavor> NockofKrin: Not likely, since console editions are very different than pocket edition.
#662 [12:29] <pie_flavor> I must go now.
#663 [12:29] <NockofKrin> Ok thank you for the info
#664 [12:30] <NockofKrin> Is the main PC edition cross compatible with the console edition?
#665 [12:31] <mattym> NockofKrin, No
#666 [12:32] <NockofKrin> Ok. Thank you
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#673 [12:41] <EdiRO> help me it says pixel format not accelerated
#674 [12:42] <thgilfodrol> ??> EdiRO win/dxdiag
#675 [12:42] <Absol> EdiRO: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#678 [12:43] <EdiRO> doesn't work
#679 [12:43] <EdiRO> link doesnt work
#680 [12:43] <thgilfodrol> ??> EdiRO win/dxdiag/manual
#681 [12:43] <Absol> EdiRO: Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#682 [12:44] <Absol> EdiRO: Open the file you just saved, and copy the contents. Paste them on http://paste.ubuntu.com/ and click Submit. Then, copy the link in your browser's address bar and paste it back here.
#683 [12:45] <EdiRO> done
#684 [12:45] <EdiRO> http://paste.ubuntu.com/23660240/
#685 [12:46] * dionnytest [dionnytest@notlogged] has joined #minecrafthelp
#686 [12:46] <thgilfodrol> EdiRO: could I get your dxdiag? it's different from your crash report
#687 [12:47] <urielsalis> thgilfodrol, oh forgot there is a manual dxdiag factoid
#688 [12:47] <EdiRO> and i put it again in paste ubuntu?
#689 [12:47] <thgilfodrol> urielsalis: yeah, used it a handful of times when the hopper website was down
#690 [12:47] <thgilfodrol> EdiRO: yeah
#691 [12:47] <EdiRO> ok
#692 [12:48] <EdiRO> http://paste.ubuntu.com/23660250/
#693 [12:48] <Lord_Ralex> Why are you pirating Windows
#694 [12:50] <EdiRO> well i bought a new hard disk and it broke so i sended my pc to someone to fix it and instaled this windows
#695 [12:50] <Lord_Ralex> That person was an idiot, and just scammed you really.
#696 [12:50] <Lord_Ralex> Your computer is also too old for Minecraft, and Windows 7 in general.
#697 [12:51] <Lord_Ralex> And probably means that thing is infected with malware, so you probably have any of your confidential data being sent to them.
#698 [12:51] * robertoxdxdxd [robertoxdxdxd@notlogged] has joined #minecrafthelp
#699 [12:52] <EdiRO> i play minecraft at 50-60 fps m8
#700 [12:52] <EdiRO> its not that old
#701 [12:52] <EdiRO> i can play a lot of games
#702 [12:52] <EdiRO> its not too old for mc
#703 [12:52] <urielsalis> ??> EdiRO scold/requirements
#704 [12:52] <urielsalis> ??> EdiRO requirements
#705 [12:52] <Absol> EdiRO: Minecraft is a modern game with modern requirements, which are belied by its retro style. http://is.gd/mc_requirements
#706 [12:53] <EdiRO> look
#707 [12:53] <EdiRO> i just need
#708 [12:53] <EdiRO> a thing to download
#709 [12:53] <urielsalis> EdiRO, Think about this, your graphic card was last updated on 2009
#710 [12:53] <EdiRO> i dont rembember
#711 [12:53] <urielsalis> EdiRO, your motherboard bios? 2007
#712 [12:53] <EdiRO> it was something like suite or something like that
#713 [12:53] <EdiRO> that fixes all my games like mc
#714 [12:54] <Lord_Ralex> EdiRO, I have no idea where oyu got those stats from
#715 [12:54] <Lord_Ralex> But that machine is crap
#716 [12:54] <EdiRO> look
#717 [12:54] <urielsalis> EdiRO, Your CPU was released on 2006
#718 [12:54] <Lord_Ralex> Your machine is too old. End of story.
#719 [12:54] <EdiRO> i'v been here a time ago
#720 [12:54] <Lord_Ralex> You have an illegal copy of Windows
#721 [12:54] <Lord_Ralex> Unsupported
#722 [12:54] <EdiRO> and with the same problem
#723 [12:54] <Lord_Ralex> Your machine as a whole, unsupported.
#724 [12:54] <Lord_Ralex> Get a new computer and get a valid copy of Windows 10.
#725 [12:54] <Lord_Ralex> 7*
#726 [12:54] <Lord_Ralex> That is your answer.
#727 [12:55] <EdiRO> and i needed to download a thing named sute or like that, and it fixed it
#728 [12:55] <Lord_Ralex> We cannot help you any more.
#729 [12:55] * Lord_Ralex kicked EdiRO from #minecrafthelp (Reason: diRO :There is not fixing crap and illegal software, except you getting something not crap and not illegal)
#730 [12:56] * EdiRO [EdiRO@notlogged] has joined #minecrafthelp
#731 [12:56] <EdiRO> look
#732 [12:56] * Lord_Ralex kicked EdiRO from #minecrafthelp (Reason: diRO :My answer is final)
#733 [12:56] <urielsalis> EdiRO, joining again doesnt change the answer
#734 [12:57] <Lord_Ralex> I looked. I saw.
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#736 [12:59] * SXTFVE [SXTFVE@notlogged] has joined #minecrafthelp
#737 [12:59] <SXTFVE> Hallo !
#738 [12:59] <thgilfodrol> SXTFVE, hello
#739 [12:59] <urielsalis> hi SXTFVE
#740 [13:00] <SXTFVE> Do i need to write in English or is anybody here who can understand German :D
#741 [13:00] <urielsalis> SXTFVE, we speak english here
#742 [13:01] <SXTFVE> ok ... so im here because i have a problem and it would be great if anyone can help me with that :S
#743 [13:02] <thgilfodrol> SXTFVE: what is the problem?
#744 [13:03] * Unratytox [Unratytox@notlogged] has quit. (Ping timeout: 195 seconds)
#745 [13:06] <SXTFVE> I've forgotten my security questions, And I've also pressed on resetting your security questions , But I do not get any information on my e-mail ... so what do i have to do ?
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#748 [13:07] <SXTFVE> sry for my bad english
#749 [13:07] * spinxomc [spinxomc@notlogged] has joined #minecrafthelp
#750 [13:07] <thgilfodrol> SXTFVE: have you checked the spam or junk folders, for all of your emails?
#751 [13:09] * Acarii [Acarii@notlogged] has joined #minecrafthelp
#752 [13:09] <thgilfodrol> neat, pe 1.0
#753 [13:09] <SXTFVE> Yes i did , and it is not the first time i tried that every week once
#754 [13:09] * hacke589 [hacke589@notlogged] has joined #minecrafthelp
#755 [13:10] <thgilfodrol> ??> SXTFVE account/send-email
#756 [13:10] <Absol> SXTFVE: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#757 [13:10] <Absol> SXTFVE: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#758 [13:10] <thgilfodrol> ??> SXTFVE account/trans-id
#759 [13:10] <Absol> SXTFVE: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
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#763 [13:11] <SXTFVE> That is the next Problem i know the password and ID from my account but i dont have an Transaction ID or Gift Code anymore ...
#764 [13:12] <thgilfodrol> what did you buy the game with?
#765 [13:14] * NAMWE [NAMWE@notlogged] has joined #minecrafthelp
#766 [13:14] <SXTFVE> trough a friend ... a long time ago he bought it with paypal and know i have contact to this friend because it was long time ago we played together
#767 [13:14] <NAMWE> i changed my pasword and it dosent let me login anymore
#768 [13:15] <SXTFVE> i mean i dont have contact to this friend anymore so its not possible to get the code from him
#769 [13:15] <thgilfodrol> ??> NAMWE login/throttle
#770 [13:15] <Absol> NAMWE: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#771 [13:15] <Absol> NAMWE: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#772 [13:16] * GreenLayHD [GreenLayHD@notlogged] has joined #minecrafthelp
#773 [13:16] <thgilfodrol> SXTFVE: you may be out of luck then- without the transaction id it would be very hard to verify account ownership
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#775 [13:18] * maro [maro@notlogged] has quit. (Quit: Kein Bock mehr)
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#777 [13:18] * iTiagooG0D_ [iTiagooG0D_@notlogged] has quit. (Client Quit)
#778 [13:20] <SXTFVE> Yeah but i have the Password from my Mojang account also from the Email of this Account ... And usually when I press reset I should get an email
#779 [13:20] * abdarhim [abdarhim@notlogged] has joined #minecrafthelp
#780 [13:23] <SXTFVE> i would understand the problem if i just own the Mojang account but i own the Mojang account and the email + i have access to both
#781 [13:26] * frodo040 [frodo040@notlogged] has joined #minecrafthelp
#782 [13:26] <thgilfodrol> how long have you waited for?
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#786 [13:27] <SXTFVE> Today .. like 4 or 5 hours
#787 [13:28] <thgilfodrol> have you tried re-sending the emails from the interface?
#788 [13:30] <SXTFVE> yes i did and i do it again and again and again and nothing happens because i own this account now like more then 3 or 4 years and it would be great if i dont have to buy me a new one
#789 [13:31] <thgilfodrol> SXTFVE: you would have to contact mojang for assistance if you are not receiving emails, as we cannot resolve account issues here
#790 [13:32] <SXTFVE> can i call a support or do i have to do it trough email ... and how is it with german supports ..
#791 [13:33] <pie_flavor> there is no german support (that I know of) and there is no number
#792 [13:33] <pie_flavor> sorry
#793 [13:34] <pie_flavor> you fill out the form, and they'll solve it and email you back
#794 [13:34] <pie_flavor> oh, my b its a lockout thing
#795 [13:34] <pie_flavor> in that case you just have to wait
#796 [13:34] <pie_flavor> hmm
#797 [13:35] <pie_flavor> SXTFVE: what is your email provider
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#800 [13:35] <SXTFVE> email provider ? u mean outlook ?
#801 [13:35] <SXTFVE> i use Outlook
#802 [13:35] <SXTFVE> hotmail ...
#803 [13:36] <pie_flavor> SXTFVE: That's teh one I was looking for.
#804 [13:36] <pie_flavor> SXTFVE: Hotmail has known issues with receiving Mojang system emails
#805 [13:36] <pie_flavor> SXTFVE: Gmail is the recommended email provider.
#806 [13:36] <pie_flavor> SXTFVE: Was your account made with a prepaid card, or was it bought online?
#807 [13:37] <TMKazik> hi i cant play some game modes or join a lobby because i stand bungeeCord 1.8.x, 1.9.x, 1.10.x and 1,11.x and i have 1.11
#808 [13:38] <thgilfodrol> ??> TMKazik mods
#809 [13:38] <Absol> TMKazik: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#810 [13:38] <Absol> TMKazik: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#811 [13:38] <TMKazik> no i dont have mods
#812 [13:38] * Jason [Jason@notlogged] has joined #minecrafthelp
#813 [13:38] <thgilfodrol> TMKazik: plugins are also unsupported here
#814 [13:38] * ExoKruzer_ [ExoKruzer_@notlogged] has quit. (Ping timeout: 198 seconds)
#815 [13:38] <Jason> is somebody here?
#816 [13:38] <pie_flavor> Jason: many somebodies are here
#817 [13:38] <thgilfodrol> Jason: about 145 people
#818 [13:39] <SXTFVE> bought online
#819 [13:39] <Jason> ok
#820 [13:39] <SXTFVE> i think with paypal ... from a friend a long time ago
#821 [13:39] <Jason> i dont know how i can fix my problem
#822 [13:39] <thgilfodrol> Jason: what is the problem?
#823 [13:39] <pie_flavor> SXTFVE: If you can't procure a transaction ID, that's going to be a problem.
#824 [13:39] <Jason> i cant start minecrft
#825 [13:39] <thgilfodrol> Jason: what happens when you try?
#826 [13:40] <pie_flavor> SXTFVE: One more time, this is a page describing how to find your transaction ID: http://is.gd/mc_trans_id
#827 [13:40] <pie_flavor> SXTFVE: After you find it, follow Absol's instructions.
#828 [13:40] <pie_flavor> ??> SXTFVE account/send-email
#829 [13:40] <Absol> SXTFVE: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#830 [13:40] <Absol> SXTFVE: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#831 [13:40] <pie_flavor> SXTFVE: Make sure to make a new Gmail account, and use that as the email in the form.
#832 [13:40] <Jason> ---- Minecraft Crash Report ---- // There are four lights! Time: 20.12.16 20:31 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Displa
#833 [13:40] <pie_flavor> SXTFVE: This is the only way you can get your account back.
#834 [13:40] <pie_flavor> ??> Jason win/dxdiag
#835 [13:40] <Absol> Jason: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#836 [13:41] <Jason> my english is really bad and i dont know what to do
#837 [13:41] <Jason> somebody german here who can help me?
#838 [13:41] <thgilfodrol> Jason: just follow the guide Absol linked, and we'll help you if you get stuck
#839 [13:41] <pie_flavor> Jason: There is nobody here who speaks German. You need to follow Absol's dxdiag guide.
#840 [13:42] <Jason> ok
#841 [13:42] <pie_flavor> Jason: Once you're done, come back here with the link.
#842 [13:42] <SXTFVE> ohh ok it looks not good for me
#843 [13:42] <SXTFVE> but I thank you all for your help and wish you a nice evening
#844 [13:43] <thgilfodrol> SXTFVE: good luck with the process
#845 [13:43] <pie_flavor> SXTFVE: and a good morning to you too, sir.
#846 [13:43] <SXTFVE> thanks ...
#847 [13:45] * Solux [Solux@notlogged] has joined #minecrafthelp
#848 [13:45] * powemrawne [powemrawne@notlogged] has joined #minecrafthelp
#849 [13:45] <powemrawne> hi?
#850 [13:45] <Solux> Where can i send mojang an email to get my account back?
#851 [13:45] <Solux> that's all i want
#852 [13:46] <Solux> their email
#853 [13:46] <GreyVulpine> Solux - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#854 [13:46] <Jason> ok guys i am finish
#855 [13:46] <Solux> Oh thanks :D
#856 [13:46] <Jason> what to do next
#857 [13:46] <Jason> send the url?
#858 [13:47] <powemrawne> I have a Pixel form not accelerated
#859 [13:47] * SXTFVE [SXTFVE@notlogged] has quit. (Ping timeout: 195 seconds)
#860 [13:47] <Jason> Absol: ?
#861 [13:48] <Jason> guys?
#862 [13:48] <Jason> http://paste.ubuntu.com/23660552/
#863 [13:48] <pie_flavor> Jason: Thank you. Sorry for the lack of reply.
#864 [13:48] <pie_flavor> ??> powemrawne win/dxdiag
#865 [13:48] <Absol> powemrawne: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#866 [13:48] <Jason> oh i typed jasaon xd
#867 [13:49] <powemrawne> i didi it
#868 [13:49] <powemrawne> did
#869 [13:49] <pie_flavor> Jason: Please download and install this driver: http://www.nvidia.com/download/driverResults.aspx/111032/en-us
#870 [13:49] <pie_flavor> powemrawne: Please put the link in this chat.
#871 [13:49] <powemrawne> http://paste.ubuntu.com/23660557/
#872 [13:50] <pie_flavor> powemrawne: Download and install this driver: https://downloadcenter.intel.com/download/18223
#873 [13:50] <Jason> pie_flavor: you´re a good guy i like you
#874 [13:50] <urielsalis> You will like him more when you taste him
#875 [13:51] <urielsalis> its a pie-flavored pie
#876 [13:51] * pie_flavor shooes away urielsalis
#876 [13:51] <Jason> xd
#877 [13:51] * MasterGaming [MasterGaming@notlogged] has joined #minecrafthelp
#878 [13:51] <urielsalis> im just a salad :c
#879 [13:51] * MasterGaming [MasterGaming@notlogged] has quit. (Client Quit)
#880 [13:51] * devking18 [devking18@notlogged] has joined #minecrafthelp
#881 [13:51] <pie_flavor> urielsalis: does salischiker mean anything in españish?
#882 [13:51] <Jason> pie_flavor: i finished the download what to do now?
#883 [13:52] <pie_flavor> Jason: Open it and install it.
#884 [13:52] <Jason> ok
#885 [13:52] <pie_flavor> Jason: Then reboot your computer.
#886 [13:52] <Jason> what us reboot
#887 [13:52] <Jason> is
#888 [13:52] <pie_flavor> Jason: 'Reboot' is tech-wizard lingo for 'turn it off and turn it on again'.
#889 [13:52] * corintoeejato [corintoeejato@notlogged] has joined #minecrafthelp
#890 [13:53] <Jason> so just ke it off and then on?
#891 [13:53] <urielsalis> pie_flavor, nah, just a mistake the inmigrations guy did when my bisgrandpa came here
#892 [13:53] * Miner987 [Miner987@notlogged] has joined #minecrafthelp
#893 [13:53] <pie_flavor> Jason: Yes.
#894 [13:53] * corintoeejato [corintoeejato@notlogged] has quit. (Client Quit)
#895 [13:53] <pie_flavor> Jason: But install the program first.
#896 [13:53] <Jason> ok thank you dude
#897 [13:53] <pie_flavor> urielsalis: that was very estupid of him.
#898 [13:54] <Miner987> Hello I am getting the error message of java.lang.NullPointerException: group when I try to join a minecraft server
#899 [13:54] <pie_flavor> Miner987: What is your antivirus?
#900 [13:54] <urielsalis> pie_flavor, yup, my bisgranda ran away from one of the world wars knowing nothing on spanish, so he said his town when he was asked for city, thus salischiky turning into salischiker
#901 [13:55] * Semprinius [Semprinius@notlogged] has joined #minecrafthelp
#902 [13:55] <urielsalis> pie_flavor, uriel means something in hebrew atleast
#903 [13:55] <Semprinius> are realms created before 1.0 gone?
#904 [13:55] <pie_flavor> > said his town when asked for city
#905 [13:55] <pie_flavor> that totally has meaning
#906 [13:55] <urielsalis> pie_flavor, when asked for last name
#907 [13:55] <Miner987> Avast/Mcaffe
#908 [13:55] <pie_flavor> Miner987: McAfee is very very very bad.
#909 [13:55] <pie_flavor> Miner987: So is having multiple antiviruses, but that's another story.
#910 [13:55] <Jason> Miner987: you german?
#911 [13:56] <pie_flavor> ??> Miner987 av/mcafee
#912 [13:56] <Miner987> No
#913 [13:56] <Absol> Miner987: McAfee anti-virus is a terrible virus protection solution, and was even abandoned by its creator John McAfee.
#914 [13:56] <Absol> Miner987: It is known to cause all sorts of connection problems, and is recommended to be removed and replaced with another solution such as Avast! anti-virus.
#915 [13:56] <pie_flavor> ??> Miner987 av/mcafee/uninstall
#916 [13:56] <Absol> Miner987: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#917 [13:56] * powemrawne [powemrawne@notlogged] has quit. (Ping timeout: 195 seconds)
#918 [13:56] <Jason> Avira is good i think
#919 [13:56] <pie_flavor> Jason: Avast! or Malwarebytes are good enough for most people.
#920 [13:57] <Miner987> Okay I will see what it does
#921 [13:57] <Jason> avira antivirus is better :D
#922 [13:57] <pie_flavor> Jason: Actually, Avira can have problems with Minecraft as well.
#923 [13:57] <pie_flavor> ?? av/avira
#924 [13:57] <Absol> av/avira: To stop Avira from reporting Minecraft as a false-positive, please do the following:
#925 [13:57] <Absol> av/avira: Open Avira, open the Extras menu, click Configuration, and set the switch to 'Expert'. Open the 'Internet Protection' sub-menu, open 'Web Protection', and then 'Scan'. Click 'Exceptions', and at 'URLs Skipped by Web Protection', enter 'http://s3.amazonaws.com/*', click Add, then finally click Apply.
#926 [13:57] <Semprinius> just updated to PE 1.0 and I don't see my realm any more
#927 [13:58] <Semprinius> are pre PE 1.0 realms no longer supported?
#928 [13:58] * NAMWE [NAMWE@notlogged] has quit. (Ping timeout: 195 seconds)
#929 [13:58] <pie_flavor> Semprinius: They're probably busy migrating everything over, give it a couple days or so.
#930 [13:58] <urielsalis> Semprinius, realms might not have updated yet
#931 [13:58] <Semprinius> okay - thanks.
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#935 [14:07] <BlueFearless> hi i bought a minecraft account last year but now it says i dont own it when i enter the Profile Section in minecraft.net and now i cant login in the minecraft launcher
#936 [14:08] <pie_flavor> BlueFearless: Was your account bought with a gift code, or online?
#937 [14:11] * Miner987 [Miner987@notlogged] has quit. (Ping timeout: 195 seconds)
#938 [14:12] * wol123 [wol123@notlogged] has joined #minecrafthelp
#939 [14:12] <wol123> ive waited for 6 hours now......
#940 [14:12] <pie_flavor> wol123: on what?
#941 [14:12] <wol123> sad
#942 [14:12] <wol123> my mc just crashes
#943 [14:12] <pie_flavor> wol123: can you put the crash report on paste.ubuntu.com and put the link in chat
#944 [14:13] <wol123> when im starting it just crash i tryed to restart my pc still not working
#945 [14:13] <wol123> how do i do that?
#946 [14:13] <pie_flavor> wol123: the crash report should appear in the launcher immediately after the crash
#947 [14:13] <pie_flavor> wol123: right click it and click copy all text
#948 [14:13] <pie_flavor> wol123: then paste it into paste.ubuntu.com, fill in the name field, and click Paste!.
#949 [14:13] <wol123> open report file?
#950 [14:13] <wol123> im not good at english
#951 [14:14] <pie_flavor> wol123: that's fine, are you using google translate?
#952 [14:14] <wol123> game outpot?
#953 [14:14] <wol123> no
#954 [14:14] <wol123> where should i click?
#955 [14:14] <pie_flavor> wol123: is there a tab that says crash report?
#956 [14:14] <wol123> yes
#957 [14:14] <pie_flavor> wol123: go to that tab
#958 [14:14] <pie_flavor> wol123: right click, click copy all text
#959 [14:15] <pie_flavor> wol123: put it in paste.ubuntu.com and put the link in chat
#960 [14:15] * MasterGaming [MasterGaming@notlogged] has joined #minecrafthelp
#961 [14:15] * MasterGaming [MasterGaming@notlogged] has quit. (Client Quit)
#962 [14:15] <wol123> i pasted all but i cant copy
#963 [14:15] <pie_flavor> what?
#964 [14:15] <pie_flavor> in the crash report, you right-click and click Copy All Text
#965 [14:16] <pie_flavor> in paste.ubuntu.com, you right-click and click Paste
#966 [14:16] <wol123> yes i did
#967 [14:16] <wol123> can you link to me where i should paste it?
#968 [14:16] <pie_flavor> paste.ubuntu.com
#969 [14:16] <pie_flavor> that is a website
#970 [14:16] <pie_flavor> go to it
#971 [14:16] <wol123> i did
#972 [14:16] <wol123> yes
#973 [14:17] <pie_flavor> then write something in the Name field
#974 [14:17] <pie_flavor> and click the Paste! button at the bottom
#975 [14:17] <wol123> yes i did
#976 [14:17] <pie_flavor> copy the URL of the website, and paste it in chat
#977 [14:17] <wol123> sorry
#978 [14:17] <wol123> im so fucking stupid¨
#979 [14:17] <Absol> wol123: Please keep it civil
#980 [14:18] <wol123> im bad at english i cant understand sorry
#981 [14:18] <wol123> what should i type on content?
#982 [14:18] <wol123> and in poster?
#983 [14:18] <pie_flavor> wol123: In "poster", type wol123
#984 [14:18] <pie_flavor> wol123: In "content", paste the crash report.
#985 [14:18] <wol123> i did
#986 [14:18] <wol123> :D
#987 [14:19] <wol123> now?
#988 [14:19] <pie_flavor> wol123: Then click Paste!
#989 [14:19] <pie_flavor> the button at the bottom
#990 [14:19] <wol123> i did
#991 [14:19] <wol123> now?
#992 [14:19] <pie_flavor> now you are at a new page
#993 [14:19] <pie_flavor> something like paste.ubuntu.com/1234567/
#994 [14:19] <pie_flavor> except the number is differnt
#995 [14:19] <pie_flavor> i need the link to the page
#996 [14:19] <pie_flavor> copy and paste the link in chat
#997 [14:19] <wol123> i think so yes¨
#998 [14:19] <wol123> Minecraft Version: 1.7.10 Operating System: Windows 10 (amd64) version 10.0 Java Version: 1.8.0_25, Oracle Corporation Java VM Version: Java HotSpot(TM) 64-Bit Server VM (mixed mode), Oracle Corporation Memory: 42550584 bytes (40 MB) / 127139840 bytes (121 MB) up to 1060372480 bytes (1011 MB) JVM Flags: 6 total; -XX:HeapDumpPath=MojangTricksIntelDriversForPerformance_javaw.exe_minecraft.exe.heapdump -Xmx1G -XX
#999 [14:20] <pie_flavor> wol123: no i said i need the link
#1000 [14:20] <wol123> Minecraft Version: 1.7.10 Operating System: Windows 10 (amd64) version 10.0 Java Version: 1.8.0_25, Oracle Corporation Java VM Version: Java HotSpot(TM) 64-Bit Server VM (mixed mode), Oracle Corporation Memory: 42550584 bytes (40 MB) / 127139840 bytes (121 MB) up to 1060372480 bytes (1011 MB) JVM Flags: 6 total; -XX:HeapDumpPath=MojangTricksIntelDriversForPerformance_javaw.exe_minecraft.exe.heapdump -Xmx1G -XX:+Use
#1001 [14:20] <wol123> i cant
#1002 [14:20] <wol123> Minecraft Version: 1.7.10 Operating System: Windows 10 (amd64) version 10.0 Java Version: 1.8.0_25, Oracle Corporation Java VM Version: Java HotSpot(TM) 64-Bit Server VM (mixed mode), Oracle Corporation Memory: 42550584 bytes (40 MB) / 127139840 bytes (121 MB) up to 1060372480 bytes (1011 MB) JVM Flags: 6 total; -XX:HeapDumpPath=MojangTricksIntelDriversForPerformance_javaw.exe_minecraft.exe.heapdump -Xmx1G -XX:+Use
#1003 [14:20] <GreyVulpine> Stop
#1004 [14:20] <pie_flavor> wol123: COPY the link
#1005 [14:20] <pie_flavor> wol123: PASTE it in chat
#1006 [14:20] <pie_flavor> wol123: you do know how to copy the link, yes?
#1007 [14:20] <GreyVulpine> On that page, press F6, then Ctrl+C, then come here and press Ctrl+V
#1008 [14:20] <GreyVulpine> Then presse nter
#1009 [14:21] <wol123> yes click on copy
#1010 [14:21] <wol123> im highlighting the link but it still getting the other text
#1011 [14:21] <GreyVulpine> Press Ctrl+C to copy. Ctrl+V to paste
#1012 [14:21] <wol123> im right clicking on link and then COPY
#1013 [14:22] <pie_flavor> wol123: Try what GreyVulpine said.
#1014 [14:22] <pie_flavor> wol123: Press F6, then Ctrl+C
#1015 [14:22] <pie_flavor> wol123: Then come here and paste it.
#1016 [14:22] <wol123> Minecraft Version: 1.7.10 Operating System: Windows 10 (amd64) version 10.0 Java Version: 1.8.0_25, Oracle Corporation Java VM Version: Java HotSpot(TM) 64-Bit Server VM (mixed mode), Oracle Corporation Memory: 42550584 bytes (40 MB) / 127139840 bytes (121 MB) up to 1060372480 bytes (1011 MB) JVM Flags: 6 total; -XX:HeapDumpPath=MojangTricksIntelDriversForPerformance_javaw.exe_minecraft.exe.heapdump -Xmx1G -XX:+Use
#1017 [14:22] <wol123> i cant!!!
#1018 [14:22] <wol123> still getting that¨
#1019 [14:22] <pie_flavor> wol123: it is a simple task
#1020 [14:22] <pie_flavor> wol123: copy the url
#1021 [14:23] <urielsalis> ??> wol123 paste
#1022 [14:23] <Absol> wol123: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1023 [14:23] * inctor [inctor@notlogged] has joined #minecrafthelp
#1024 [14:23] <urielsalis> ??> wol123 scold/directions
#1025 [14:23] <Absol> wol123: The instructions you are given by the volunteers here are intended to find the shortest route between your problem and its solution. We do our best to make our directions clear even to those not expert with computer use, but some basic competency is still required. If you lack it, find someone who does not, whom we can work with.
#1026 [14:23] <pie_flavor> urielsalis: welcome to the party. you forgot to scroll up.
#1027 [14:23] <urielsalis> wol123, We do our best to make our directions clear even to those not expert with computer use, but some basic competency is still required. If you lack it, find someone who does not, whom we can work with.
#1028 [14:23] <wol123> please
#1029 [14:23] <wol123> help me
#1030 [14:23] <inctor> Hey all, we just upgraded to MC 1.11.1, and after a short while, we got this crash: http://phpen.io/#4feeBVbNpuA
#1031 [14:23] <wol123> i cant
#1032 [14:24] <inctor> Anyone able to assist further than just a chicken zombie crashing the game? :P
#1033 [14:24] <wol123> http://paste.ubuntu.com/
#1034 [14:24] <wol123> is it that link?
#1035 [14:24] <wol123> http://paste.ubuntu.com/23660725/
#1036 [14:25] <pie_flavor> Yes. There you go.
#1037 [14:25] <wol123> ?
#1038 [14:25] <wol123> can you help me now?
#1039 [14:25] <wol123> and fix my mc
#1040 [14:25] <urielsalis> inctor, one moment
#1041 [14:25] <wol123> would be appricated
#1042 [14:25] <inctor> Thanks urielsalis
#1043 [14:25] <urielsalis> ??> inctor linux/reinst
#1044 [14:25] <Absol> inctor: You may need to reinstall the locally installed files that Minecraft puts into place.
#1045 [14:25] <Absol> inctor: To do so, run the following command in a terminal: curl -L git.io/rmc | sh
#1046 [14:25] <wol123> pie_flavor: can you fix it?
#1047 [14:26] <pie_flavor> wol123: Time for another thing just like it!
#1048 [14:26] <pie_flavor> ??> wol123 win/dxdiag
#1049 [14:26] <Absol> wol123: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1050 [14:26] <wol123> omfg
#1051 [14:26] <wol123> i did that earlier today¨
#1052 [14:26] <urielsalis> wol123, keep it civil
#1053 [14:26] <inctor> It's hosted at CubedHost.. I pulled the map down, deleted entities in MCEDit, and now the server works.. I'm just interested in if it's a 1.11.1 bug/thing or just random unluckyness?
#1054 [14:26] * Solux [Solux@notlogged] has quit. (Ping timeout: 195 seconds)
#1055 [14:26] <wol123> i have a map called dxdiag¨
#1056 [14:26] <urielsalis> inctor, random unlckyness
#1057 [14:27] <wol123> yes i did
#1058 [14:27] <wol123> i have an mape called dxdiag pie_flavor
#1059 [14:27] <wol123> what am i gonna do with it?
#1060 [14:27] <pie_flavor> wol123: a map?
#1061 [14:27] <wol123> yes¨
#1062 [14:27] <pie_flavor> wol123: Absol linked a page. I need you to follow all the instructions on it.
#1063 [14:27] <pie_flavor> wol123: Here, I'll make him link it again.
#1064 [14:27] <pie_flavor> ?? win/dxdiag
#1065 [14:27] <Absol> win/dxdiag: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1066 [14:28] <wol123> i cant
#1067 [14:28] <inctor> Meh. Sucks. Thought i could blame 1.11.1 update on that crash :P But does the crashlog state why it crashed?
#1068 [14:28] <wol123> to complicated¨
#1069 [14:28] <pie_flavor> wol123: Go to Absol's link, and come back here when you have the report.
#1070 [14:28] <urielsalis> inctor, wait
#1071 [14:28] <pie_flavor> wol123: I don't care if you think it's too complicated. Either you give us the report, or you don't get help.
#1072 [14:28] <urielsalis> inctor, There is a entity at -267.79, 11.63, -214.07
#1073 [14:28] <urielsalis> inctor, a chicken
#1074 [14:28] <urielsalis> inctor, kill it with mcedit, and done
#1075 [14:29] <urielsalis> inctor, its a chicken being ridden by a zombie
#1076 [14:29] <inctor> Already done that urielsalis .. I'm just interested in WHY that single chicken crashed the entire server :P
#1077 [14:29] <pie_flavor> inctor: Because chickens are the only ones that can see when the sky is falling.
#1078 [14:29] <wol123> pie_flavor: i did paste it in to ubuntu and click on paste
#1079 [14:29] <wol123> what do i do now?
#1080 [14:29] <pie_flavor> wol123: If you have the report, put the link in chat like before.
#1081 [14:29] <inctor> Guesing it was something with this: Entity's Vehicle: ~~ERROR~~ NullPointerException: null
#1082 [14:29] <urielsalis> inctor, Says null pointer exception on the entity vehicle, meaning that it was riding something that got killed, but the chiken was not updated, before the map saved
#1083 [14:30] <urielsalis> ninjd
#1084 [14:30] <inctor> Makes sense .. Thansk for the help!
#1085 [14:30] <inctor> thanks *
#1086 [14:30] <wol123> pie_flavor: i pasted the text in to content
#1087 [14:30] <wol123> now i click on paste ok?¨
#1088 [14:30] <pie_flavor> wol123: follow the instructions. they are very clear.
#1089 [14:31] <pie_flavor> wol123: once you finish following the instructions, put the link in chat.
#1090 [14:31] <wol123> i did finsih them
#1091 [14:31] <pie_flavor> wol123: then put the link in chat
#1092 [14:31] <wol123> ------------------ System Information ------------------ Time of this report: 12/20/2016, 17:10:22 Machine name: KUNGCHRISTIAN Machine Id: {B215BA5E-643F-4B26-8B91-3D47D793ED4D} Operating System: Windows 10 Home 64-bit (10.0, Build 14393) (14393.rs1_release_inmarket.161208-2252) Language: Swedish (Regional Setting: Swedish) System Manufacturer: Hewle
#1093 [14:32] <pie_flavor> wol123: stop doing that.
#1094 [14:32] <pie_flavor> wol123: i want a ubuntu paste link
#1095 [14:32] <wol123> what
#1096 [14:32] <wol123> i did link it from ubuntu
#1097 [14:32] <wol123> should i click download text?
#1098 [14:32] <pie_flavor> wol123: no you pasted the entire report again.
#1099 [14:32] <urielsalis> wol123, no
#1100 [14:32] <pie_flavor> wol123: no you should not click download text
#1101 [14:32] <urielsalis> wol123, give us the webpage you are right now
#1102 [14:33] <pie_flavor> wol123: you should copy and paste the URL of the website
#1103 [14:33] <wol123> http://paste.ubuntu.com/23660786/
#1104 [14:33] <wol123> and now?
#1105 [14:33] <pie_flavor> wol123: Download and install this driver: https://downloadcenter.intel.com/download/26404
#1106 [14:34] <wol123> im doing it
#1107 [14:34] <wol123> but why should i
#1108 [14:34] <wol123> i have amd¨
#1109 [14:35] <wol123> not intel
#1110 [14:35] <wol123> my main pc have i76600k
#1111 [14:35] <inctor> And it crashed again now urielsalis .. For the exact same reason... never had the issue in 1.11 :/
#1112 [14:35] <urielsalis> wol123, the i76600k is made by inel, not amd
#1113 [14:35] <urielsalis> inctor, give me the crash report
#1114 [14:36] <urielsalis> inctor, paste.ubuntu.com please
#1115 [14:37] <inctor> urielsalis: http://paste.ubuntu.com/23660818/
#1116 [14:37] <wol123> yes i know
#1117 [14:37] <pie_flavor> wol123: hang on a second that might be wrong
#1118 [14:37] <wol123> but this isnt my main pc
#1119 [14:39] <wol123> pie_flavor: what
#1120 [14:39] * fAbiols [fAbiols@notlogged] has joined #minecrafthelp
#1121 [14:39] <urielsalis> inctor, chicken at -266.55, 10.66, -215.76
#1122 [14:39] * fAbiols [fAbiols@notlogged] has quit. (Client Quit)
#1123 [14:39] <wol123> this is not going anywere
#1124 [14:39] <urielsalis> inctor, this time is a zombie, not a baby one
#1125 [14:39] <wol123> just gettin virus
#1126 [14:39] <wol123> bye
#1127 [14:39] <Lord_Ralex> If you give him a moment....
#1128 [14:40] <wol123> you guys even dont help me
#1129 [14:40] <GreyVulpine> Good bye.
#1130 [14:40] <Lord_Ralex> Have patience....
#1131 [14:40] <pie_flavor> bye
#1132 [14:40] <Lord_Ralex> Because he has to read a nice report, and then go to AMD and get a link
#1133 [14:40] <wol123> why
#1134 [14:40] <Lord_Ralex> So, unless you think you can read thta report and know what to get, you should give him a few minutes to do just that
#1135 [14:40] <pie_flavor> hang on
#1136 [14:40] <pie_flavor> let me parse this
#1137 [14:40] <wol123> ?
#1138 [14:40] <pie_flavor> wol123: did you say you're not doing this on your main PC?
#1139 [14:41] <Lord_Ralex> Including the fact it's not in english which doesn't help
#1140 [14:41] <pie_flavor> wol123: i.e. you're not running dxdiags on the thing that runs the minecraft?
#1141 [14:41] <wol123> pie_flavor: no
#1142 [14:41] <wol123> i dint
#1143 [14:42] <pie_flavor> [12:37] <wol123> but this isnt my main pc
#1144 [14:42] <wol123> pie_flavor: no i dont run dxdiags right now
#1145 [14:42] <urielsalis> wol123, we need the dxdiag of the pc you are going to play minecraft in
#1146 [14:43] <wol123> yes im open dxdiag
#1147 [14:43] <wol123> im saving the information rhgt no
#1148 [14:43] <wol123> it says that a problem have come
#1149 [14:44] <inctor> Thinking it has something to do with 1.11.1 update urielsalis ... Never happened in 1.11, and we use that zombie spawner A LOT :/
#1150 [14:44] <wol123> bye you guys dot help me bye bye im FUCKING RAGEQUITING THIS SHITNFFRVUWKFIVNFDÖIGNERIGNEPGIJEWPVJRWVIRWNFÖ WBF IW NWFI WNÅEIVWJEOENRBOVEJVEJGGOJKOGEJJGTGJORGNÖLROJMROGJRMOGRJGRJG FML TY FOR RUIN MY LIFE
#1151 [14:44] * Absol kicked wol123 from #minecrafthelp (Reason: ol123 :Keep it civilized, you are just a human being)
#1152 [14:44] <GreyVulpine> Right then.
#1153 [14:45] <urielsalis> inctor, maybe, but that is regular map corruption
#1154 [14:46] <inctor> Any way to fix this "map corruption"?
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#1156 [14:47] <inctor> Without resetting the chunk... :P
#1157 [14:47] <urielsalis> inctor, remove each problem with mcedit
#1158 [14:47] * edinson [edinson@notlogged] has joined #minecrafthelp
#1159 [14:47] <urielsalis> inctor, like that entity
#1160 [14:49] <inctor> Yeah. But it seems like it keeps happening, no matter how many times i delete those entities :P
#1161 [14:52] <urielsalis> inctor, kill all entities in the map?
#1162 [14:52] <urielsalis> theree was a filter to kill all hostile in the map
#1163 [14:52] <urielsalis> (or filter to all chickens)
#1164 [14:52] <urielsalis> (or filter to all chickens)
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#1166 [15:05] * Kwezzy5 [Kwezzy5@notlogged] has joined #minecrafthelp
#1167 [15:05] <Kwezzy5> hi
#1168 [15:05] <Kwezzy5> i need help
#1169 [15:05] <Kwezzy5> hello i need help please
#1170 [15:06] * jaoad [jaoad@notlogged] has joined #minecrafthelp
#1171 [15:06] <Kwezzy5> helo i got a question
#1172 [15:06] <thgilfodrol> Kwezzy5: what do you need help with?
#1173 [15:06] <Kwezzy5> i try to
#1174 [15:06] <jaoad> hey
#1175 [15:06] <jaoad> i need a help
#1176 [15:06] <Kwezzy5> change my skin but i need my secrity question but i dont know them
#1177 [15:07] <Kwezzy5> i tried to send an email but it is an old email
#1178 [15:07] <jaoad> i need a redeem code for minecraft windows 10
#1179 [15:08] <jaoad> hello?
#1180 [15:08] <Kwezzy5> hello?
#1181 [15:09] <jaoad> kwezzy nice to meet u on minecraft support
#1182 [15:09] <thgilfodrol> Kwezzy5: do you have access to your email account?
#1183 [15:09] <Kwezzy5> no
#1184 [15:09] <Kwezzy5> it is a old email and i dont have the password
#1185 [15:10] <thgilfodrol> ??> Kwezzy5 account/send-email
#1186 [15:10] <Absol> Kwezzy5: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1187 [15:10] <Absol> Kwezzy5: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1188 [15:10] <thgilfodrol> ??> Kwezzy5 account/trans-id
#1189 [15:10] <Absol> Kwezzy5: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
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#1191 [15:10] <jaoad> i need a redeem code for windows 10
#1192 [15:10] <thgilfodrol> jaoad: refer to https://help.mojang.com/customer/en/portal/articles/2064007-minecraft-windows-10-edition-beta
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#1194 [15:11] <jaoad> i don t need the beta one
#1195 [15:11] <jaoad> i need the complete edition
#1196 [15:12] <jaoad> is it complete
#1197 [15:12] <jaoad> ??
#1198 [15:12] <thgilfodrol> jaoad: have you bought the full PC version of the game before?
#1199 [15:12] <jaoad> yes
#1200 [15:12] <thgilfodrol> jaoad: just use the normal launcher then, it's the same game and cross platform
#1201 [15:12] <jaoad> thanku
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#1206 [15:18] <Kwezzy5> i need the transaction id but i dont have the email or the paypal number or none of them
#1207 [15:18] * Son0fKee_ [Son0fKee_@notlogged] has joined #minecrafthelp
#1208 [15:19] <Son0fKee_> Hi
#1209 [15:19] <Son0fKee_> You speack italian or english?
#1210 [15:19] <thgilfodrol> Son0fKee_, english is best
#1211 [15:19] <Son0fKee_> Ok,thanks
#1212 [15:20] <Son0fKee_> My problem is:
#1213 [15:21] <Son0fKee_> I minecraft crashes when I open
#1214 [15:21] <Son0fKee_> Sorry
#1215 [15:21] <Son0fKee_> I solved
#1216 [15:21] <Son0fKee_> Sorry
#1217 [15:21] <thgilfodrol> np
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#1228 [15:44] <GeoMatt17> hey is anyone in here?? my game just crashed and i cant get back into the world
#1229 [15:45] <thgilfodrol> ??> GeoMatt17 launcher/crash-log
#1230 [15:45] <Absol> GeoMatt17: We need to see your crash log, which appears after a crash.
#1231 [15:45] <Absol> GeoMatt17: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1232 [15:46] <GeoMatt17> heres the text it gave me
#1233 [15:46] <GeoMatt17> ---- Minecraft Crash Report ---- // I just don't know what went wrong :( Time: 12/20/16 4:36 PM Description: Updating screen events io.netty.channel.ChannelException: connection refused at io.netty.channel.local.LocalChannel$LocalUnsafe.connect(LocalChannel.java:373) at io.netty.channel.DefaultChannelPipeline$HeadContext.connect(DefaultChannelPipeline.java:1029) at io.netty.channel.AbstractChannelHandlerContext.invokeCo
#1234 [15:46] <thgilfodrol> GeoMatt17: paste it at http://paste.ubuntu.com/ and give us the link
#1235 [15:47] <GeoMatt17> pasted it
#1236 [15:48] <thgilfodrol> GeoMatt17: can you provide the link?
#1237 [15:48] <GeoMatt17> http://paste.ubuntu.com/23661100/
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#1239 [15:49] <thgilfodrol> GeoMatt17: is this when connecting to a server?
#1240 [15:50] <GeoMatt17> yes, i log in to the world then it crashes and gives me that
#1241 [15:50] <GeoMatt17> it's a single player world
#1242 [15:51] <GeoMatt17> sorry i read that wrong
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#1248 [15:54] <thgilfodrol> ??> GeoMatt17 tools/hjt
#1249 [15:54] <Absol> GeoMatt17: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1250 [15:54] <Absol> GeoMatt17: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1251 [15:55] * spisyleopard190 [spisyleopard190@notlogged] has quit. (Client Quit)
#1252 [15:56] <GeoMatt17> http://paste.ubuntu.com/23661133/
#1253 [15:57] <thgilfodrol> GeoMatt17: what happened before the crash?
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#1256 [15:58] <GeoMatt17> ummm... i broke a torch after breaking a block
#1257 [15:58] <GeoMatt17> i was lagging as i was doing
#1258 [15:58] <GeoMatt17> it
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#1260 [16:00] <thgilfodrol> hmm, not seeing anything that could be causing it
#1261 [16:01] <thgilfodrol> can you back up your saves folder in .minecraft, and reinstall the game?
#1262 [16:01] <thgilfodrol> ??> GeoMatt17 win/reinst
#1263 [16:01] <Absol> GeoMatt17: You may need to reinstall the locally installed files that Minecraft puts into place.
#1264 [16:01] <Absol> GeoMatt17: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1265 [16:01] <GeoMatt17> sure
#1266 [16:02] * Taxter [Taxter@notlogged] has joined #minecrafthelp
#1267 [16:03] <Taxter> Whats wrong??? https://gyazo.com/141f9b826e44ac9d7f77257359c0cf5b
#1268 [16:04] <Taxter> Plz help me!!
#1269 [16:05] <thgilfodrol> Taxter: your system ran out of ram to give the game
#1270 [16:05] <thgilfodrol> s/give/give to
#1271 [16:05] <ExtremeBot> thgilfodrol meant to say: Taxter: your system ran out of ram to give to the game
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#1274 [16:09] <GeoMatt17> i deinstalled and reinstalled minecraft and nothing changed. It still crashes when i open the world
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#1276 [16:10] <pie_flavor> GeoMatt17: uninstalling does next to nothing ever
#1277 [16:10] <pie_flavor> GeoMatt17: the instructions you were given is what you need to do
#1278 [16:10] <pie_flavor> when you uninstalled the program all you uninstalled was a small version of java
#1279 [16:12] * Kwezzy5 [Kwezzy5@notlogged] has joined #minecrafthelp
#1280 [16:12] <Kwezzy5> hello
#1281 [16:12] <urielsalis> hi Kwezzy5
#1282 [16:12] <Kwezzy5> i need help with something
#1283 [16:13] <urielsalis> Kwezzy5, justy ask
#1284 [16:13] <Kwezzy5> so i want to change my secruity quetons but it dosent sent me an email to my email
#1285 [16:13] <Kwezzy5> questions
#1286 [16:14] <urielsalis> ??> Kwezzy5 account/send-email
#1287 [16:14] <Absol> Kwezzy5: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1288 [16:14] <Absol> Kwezzy5: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1289 [16:14] <Kwezzy5> ok thx
#1290 [16:15] <GeoMatt17> ok, so i did what i was told and it brought me into my world for half a second then it crashed
#1291 [16:15] * jphgolf4321 [jphgolf4321@notlogged] has joined #minecrafthelp
#1292 [16:16] <thgilfodrol> thinking it could be a corrupt level.dat or something but the netty stacktrace doesn't correspond to that
#1293 [16:16] <urielsalis> thgilfodrol, want me to check?
#1294 [16:16] <jphgolf4321> ok so I'm getting the SunCertPathBuilderException error
#1295 [16:16] <urielsalis> jphgolf4321, been around mcleaks?
#1296 [16:16] <jphgolf4321> do any of you happen to know how to fix it?
#1297 [16:16] <thgilfodrol> urielsalis: all yours, gotta head out for a bit
#1298 [16:16] <urielsalis> thgilfodrol, what user is it?
#1299 [16:16] <jphgolf4321> no I've only heard of it in trying to find my solution
#1300 [16:17] <urielsalis> jphgolf4321, sure...
#1301 [16:17] <jphgolf4321> never downloaded it or gone to the site
#1302 [16:17] <urielsalis> ??> jphgolf4321 tools/hjt
#1303 [16:17] <Absol> jphgolf4321: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1304 [16:17] <Absol> jphgolf4321: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1305 [16:18] <GeoMatt17> http://paste.ubuntu.com/23661208/
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#1307 [16:18] <urielsalis> GeoMatt17, that message whats not for you
#1308 [16:18] <urielsalis> ?? irc/multitasking
#1309 [16:18] <Absol> irc/multitasking: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#1310 [16:18] <urielsalis> GeoMatt17, what is your issue?
#1311 [16:18] <GeoMatt17> ;)
#1312 [16:19] <GeoMatt17> i go into my world and it crashes
#1313 [16:19] <jphgolf4321> alright here's my link http://paste.ubuntu.com/23661210/
#1314 [16:19] <urielsalis> GeoMatt17, what is the value of VBO in video settings?
#1315 [16:20] <urielsalis> jphgolf4321, is that a school pc or work pc?
#1316 [16:20] <jphgolf4321> school but minecraft has worked on this thing for two and a half years
#1317 [16:20] <GeoMatt17> how do i check?
#1318 [16:20] <urielsalis> jphgolf4321, did hjt showed any errors about the hosts file when you ran it?
#1319 [16:21] <urielsalis> GeoMatt17, open the game, go to options in the menu, video settings and scroll down
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#1321 [16:21] <jphgolf4321> urielsalis, I think it did - said something about running as an admin. Allow me to do that riqht quick
#1322 [16:22] <GeoMatt17> its on
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#1324 [16:22] <urielsalis> GeoMatt17, set it to Off and try again
#1325 [16:22] <GeoMatt17> crashed again, didnt get into the world at all this time
#1326 [16:23] <urielsalis> ??> GeoMatt17 launcher/crash-log
#1327 [16:23] <Absol> GeoMatt17: We need to see your crash log, which appears after a crash.
#1328 [16:23] <Absol> GeoMatt17: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1329 [16:23] <jphgolf4321> urielsalis, new pastebin: http://paste.ubuntu.com/23661230/
#1330 [16:23] <GeoMatt17> http://paste.ubuntu.com/23661231/
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#1332 [16:24] <urielsalis> jphgolf4321, ask your IT department if they have something using a root certificate intercepting all connections
#1333 [16:24] <jphgolf4321> urielsalis, I'm at home
#1334 [16:24] <urielsalis> jphgolf4321, that error is caused because the certificate authserver.mojang.com and sessionserver.mojang.com doesnt match the one in the launcher
#1335 [16:24] <urielsalis> jphgolf4321, any parental control software?
#1336 [16:24] * Kwezzy5 [Kwezzy5@notlogged] has quit. (Quit: Web client closed)
#1337 [16:24] <urielsalis> jphgolf4321, and if its a school pc, they might have the certificate stored and sending your usage
#1338 [16:25] <urielsalis> jphgolf4321, I think NetServer does that
#1339 [16:25] <jphgolf4321> urielsalis, I would be aware of parental control if it were being used
#1340 [16:25] <GeoMatt17> i posted my log, http://paste.ubuntu.com/23661231/
#1341 [16:25] <urielsalis> jphgolf4321, Cylance Protect?
#1342 [16:25] <jphgolf4321> urielsalis, never heard of it
#1343 [16:25] <GreyVulpine> It's installed on your computer
#1344 [16:26] <urielsalis> jphgolf4321, its on your pc according to the hjt log
#1345 [16:26] <urielsalis> O23 - Service: Cylance PROTECT (CylanceSvc) - Cylance, Inc. - C:\Program Files\Cylance\Desktop\CylanceSvc.exe
#1346 [16:26] <jphgolf4321> oh hello there it is
#1347 [16:26] <urielsalis> GeoMatt17, delete using mcedit the chicken at 218.21, 43.69, 90.73
#1348 [16:27] * craftyflox [craftyflox@notlogged] has joined #minecrafthelp
#1349 [16:27] <jphgolf4321> urielsalis, do you know a way through or around it?
#1350 [16:27] <urielsalis> jphgolf4321, uninstalling it?
#1351 [16:28] <craftyflox> hell after updating java i am no longer able to launch minecraft it keeps taking me to a blank output page
#1352 [16:28] <craftyflox> *hello*
#1353 [16:29] <jphgolf4321> urielsalis, it says Cylance was installed on May 31 of this year but I've only now started having problems with Minecraft
#1354 [16:30] * craftyflox [craftyflox@notlogged] has quit. (Client Quit)
#1355 [16:30] <jphgolf4321> that means it's either not the problem or my IT department has decided to be massive asses
#1356 [16:30] * jackaboy [jackaboy@notlogged] has joined #minecrafthelp
#1357 [16:30] <urielsalis> jphgolf4321, Considering Cylance is a "Advanced AI that detects threats before they happens" it may have added it to their list recently, or updated to think something the launcher is doing is suspicious
#1358 [16:30] <urielsalis> GeoMatt17, are you sdtill here?
#1359 [16:31] <urielsalis> GeoMatt17, im making a bug report, so would you care to upload your world?
#1360 [16:31] <jphgolf4321> either that or it's because it's exam season, urielsalis
#1361 [16:31] * urielsalis is on vacations
#1361 [16:31] <GeoMatt17> sure
#1362 [16:31] <jackaboy> Hello i updated java and was no longer able to play minecraft when i click play it sends me to a blank output page.
#1363 [16:32] <urielsalis> GeoMatt17 upload it wherever you want and give me a link please :)
#1364 [16:32] * Hipponuts [Hipponuts@notlogged] has joined #minecrafthelp
#1365 [16:32] <GeoMatt17> using the paste website link
#1366 [16:32] <urielsalis> GeoMatt17, nono, use something like dropbox or google drive
#1367 [16:32] <GeoMatt17> ok google drive
#1368 [16:32] <urielsalis> GeoMatt17, paste.ubuntu.com is only for text
#1369 [16:33] <GeoMatt17> your email?
#1370 [16:34] <urielsalis> GeoMatt17, uriel@urielsalis.me
#1371 [16:34] <Xuarez> Hey, I'm having troble with the "Pixel format not accelerated" crash issue. I have an Intel video card driver. To fix the problem I downloaded the Intel(R) Driver Update Utility, it gave me a new update to download; however, I could not download this because it gave me an unknown error. When I scaned the video card driver using windows, I was told the driver is up to date, that is why I belive I got the unknown error. Why does minecraft still crash?
#1372 [16:35] <GeoMatt17> i sent it
#1373 [16:35] <urielsalis> Xuarez, you have a dxdiag?
#1374 [16:35] <Xuarez> Yes
#1375 [16:35] * jackaboy_ [jackaboy_@notlogged] has joined #minecrafthelp
#1376 [16:37] <Hipponuts> When is the minecraft update being released?
#1377 [16:37] <urielsalis> Hipponuts, when its done
#1378 [16:37] <urielsalis> Hipponuts, not sooner
#1379 [16:37] <urielsalis> Hipponuts, mind that a update for both pe and 1.11.1 was released today...
#1380 [16:37] <jackaboy_> i updated java and minecraft stoped working when ever i click play it takes me to a blank output page
#1381 [16:37] <GeoMatt17> 1.11.1 was released earlier hipponuts
#1382 [16:39] <urielsalis> GeoMatt17, I cannot recreate it in the world you sent me
#1383 [16:39] * jackaboy [jackaboy@notlogged] has quit. (Quit: Web client closed)
#1384 [16:39] <GeoMatt17> do i need to change something?
#1385 [16:40] <urielsalis> GeoMatt17, not sure, are you sure its that world?
#1386 [16:40] <GeoMatt17> yes
#1387 [16:40] <urielsalis> GeoMatt17, can you zip it before uploading it?
#1388 [16:40] <GeoMatt17> it hasnt fully uploaded to google yet, dont know if that would change anything though
#1389 [16:41] <Hipponuts> It says that the update for xbox one and xbox 360 was released dec 19th is this incorrect?
#1390 [16:41] <urielsalis> GeoMatt17, that would, probably the chunk that was affected didnt finished updating lol
#1391 [16:41] * jphgolf4321 [jphgolf4321@notlogged] has quit. (Quit: Web client closed)
#1392 [16:41] <urielsalis> Gaz, tell me when it finishes uploading please
#1393 [16:44] <Hipponuts> Is 1.11.1 for the xbox one?
#1394 [16:44] <urielsalis> Hipponuts, no
#1395 [16:45] <Hipponuts> I emailed you by accident im sorry.
#1396 [16:45] * Hipponuts [Hipponuts@notlogged] has quit. (Quit: Web client closed)
#1397 [16:49] <GeoMatt17> urielsalis it's now fully downloaded
#1398 [16:49] <urielsalis> GeoMatt17, sure, let me update the bug tracker with it
#1399 [16:49] <GeoMatt17> ok
#1400 [16:50] <urielsalis> GeoMatt17, devs have been made aware of the issue already,https://bugs.mojang.com/browse/MC-111650
#1401 [16:50] <GeoMatt17> ok thx
#1402 [16:50] <GeoMatt17> how will i know when it's fixed?
#1403 [16:50] <GeoMatt17> or theres a solution
#1404 [16:51] <urielsalis> GeoMatt17, not yet, will be soon probably
#1405 [16:51] <GeoMatt17> ok
#1406 [16:52] <urielsalis> GeoMatt17, 333MB? wow
#1407 [16:52] * Tomaltach [Tomaltach@notlogged] has joined #minecrafthelp
#1408 [16:52] <GeoMatt17> is that small of big?XD
#1409 [16:52] <GeoMatt17> or
#1410 [16:52] <urielsalis> GeoMatt17, big
#1411 [16:52] <GeoMatt17> XD. i havent even done much in it
#1412 [16:55] <GeoMatt17> i take that back, ive completed all achievements
#1413 [16:55] * ZickaN13 [ZickaN13@notlogged] has joined #minecrafthelp
#1414 [16:55] <urielsalis> GeoMatt17, yeah, mind seting that folder as public so I can link it directly instead of download the whole world and reuploading it?
#1415 [16:56] <urielsalis> GeoMatt17, wait nevermind
#1416 [16:56] <GeoMatt17> XD k
#1417 [16:56] <ZickaN13> My minecraft crashes every time i try to launch it,
#1418 [16:56] <urielsalis> ZickaN13, you have a crash report?
#1419 [16:56] <ZickaN13> yes
#1420 [16:56] <urielsalis> ??> ZickaN13 paste
#1421 [16:56] <Absol> ZickaN13: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1422 [16:57] <urielsalis> GeoMatt17, follow https://bugs.mojang.com/browse/MC-111650 about a fix
#1423 [16:58] <ZickaN13> here is the text
#1424 [16:58] <ZickaN13> http://paste.ubuntu.com/23661361/
#1425 [16:59] <GeoMatt17> so what do i do?
#1426 [16:59] <urielsalis> ??> ZickaN13 win/dxdiag
#1427 [16:59] <Absol> ZickaN13: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1428 [16:59] <urielsalis> GeoMatt17, wait for a fix, 1.11.1 was released today
#1429 [16:59] <Tomaltach> Okay so I am having a very weird issue. I run a server off one of my mac machines. I do not play on the same one, but I know I can connect using localhost and the IP:PORT if I need on that machine. My second machine is also a mac laptop, but I usually keep it plugged into my desk with a monitor, ethernet, keyboard, and mouse. I recently brought it home from school where I don't have the hardwired connection and I cannot connect
#1430 [17:00] <Tomaltach> I know for sure my friends can still connect wirelessly, and I even had the issue while on campus.
#1431 [17:00] <urielsalis> Tomaltach, so, the issue is?
#1432 [17:00] <GeoMatt17> ohhhhhhhh ok, what was added in 1.11.1, cause i might as well revet it to 1.11 if i know nothing important is in my world that was in the 1.11.1
#1433 [17:00] <urielsalis> Tomaltach, got lost in that message
#1434 [17:00] <Tomaltach> It's just this machine that has to be wired into the network.
#1435 [17:01] <Tomaltach> Basically the machine I try to play on can only connect to my server if it has an ethernet connection.
#1436 [17:01] <Tomaltach> It does not matter that network it is on, just that it is wired.
#1437 [17:01] <urielsalis> Tomaltach, what ip you use?
#1438 [17:01] * BloodOsiris [BloodOsiris@notlogged] has joined #minecrafthelp
#1439 [17:01] <BloodOsiris> Can someone help me get my account back?
#1440 [17:01] <urielsalis> BloodOsiris, we cant help with account issues here
#1441 [17:01] <BloodOsiris> :I
#1442 [17:02] <Tomaltach> urielsalis My global IP, as in the one I get from searching "what's my IP" for instance.
#1443 [17:02] <Tomaltach> urielsalis
#1444 [17:02] <urielsalis> Tomaltach, the server ip
#1445 [17:02] <BloodOsiris> Where can I get help then?
#1446 [17:02] <urielsalis> ??> BloodOsiris account/send-email
#1447 [17:02] <Absol> BloodOsiris: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1448 [17:02] <Absol> BloodOsiris: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1449 [17:02] <urielsalis> ??> BloodOsiris account/trans-id
#1450 [17:02] <Absol> BloodOsiris: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1451 [17:02] <Tomaltach> urielsalis I don't really want to share it...sorry
#1452 [17:02] <ZickaN13> i have made the dxdiag text, should i link it here?
#1453 [17:03] <urielsalis> ZickaN13, yes
#1454 [17:03] <ZickaN13> http://paste.ubuntu.com/23661368/
#1455 [17:03] <urielsalis> Tomaltach, you can pm it to me if you want
#1456 [17:03] <urielsalis> Tomaltach, /msg Urielsalis <msg>
#1457 [17:03] <Tomaltach> I checked the server remotely and I can see that people are connecting and coming and going just fine, it's literally just this machine.
#1458 [17:04] <urielsalis> Tomaltach, are those people in the same network as the server?
#1459 [17:04] <Tomaltach> urielsalis no, we are all currently all over the country for the holidays
#1460 [17:05] <urielsalis> Tomaltach, you are too running a mac?
#1461 [17:06] <Tomaltach> urielsalis the server is on a mac and I am playing on mac
#1462 [17:06] <GeoMatt17> urielsalis, did you change anything to my file?
#1463 [17:06] <GeoMatt17> the one that i sent you?
#1464 [17:07] <urielsalis> GeoMatt17, nope
#1465 [17:07] <GeoMatt17> k
#1466 [17:07] <urielsalis> GeoMatt17, just clicked save to my unit and shared that link
#1467 [17:08] <BloodOsiris> Welp, there goes my account.
#1468 [17:09] * CubeTheThird [CubeTheThird@notlogged] has joined #minecrafthelp
#1469 [17:09] <mattym> Tomaltach, You said you recently came home from living where you had a school network?
#1470 [17:10] <Tomaltach> urielsalis Yes, I was unable to connect wirelessly in both locations
#1471 [17:11] <BloodOsiris> g g
#1472 [17:11] <mattym> Tomaltach, Does your school make you use a specific antivirus software or download some sort of network config to be able to use their netowrk?
#1473 [17:11] <mattym> network*
#1474 [17:11] <ZickaN13> how fast can i expect an answer? not trying to be pushy, it's just that i need to sleep.
#1475 [17:11] <Tomaltach> urielsalis The server is hosted on the school network, all the people that play on it regularly are able to connect wirelessly and wired at school, we all headed back home for break and they are all still able to connect.
#1476 [17:12] <mattym> ZickaN13, one moment
#1477 [17:12] <BloodOsiris> Halp
#1478 [17:12] <Tomaltach> urielsalis I am using an application called portmap that essentially works like logMeIn, but free and unlimited.
#1479 [17:12] <mattym> ??> ZickaN13 win/reinst
#1480 [17:12] <Absol> ZickaN13: You may need to reinstall the locally installed files that Minecraft puts into place.
#1481 [17:12] <Absol> ZickaN13: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1482 [17:12] <mattym> ZickaN13, Try the instructions from Absol
#1483 [17:12] * Kwezzy5 [Kwezzy5@notlogged] has joined #minecrafthelp
#1484 [17:12] <mattym> BloodOsiris, Fill out the form you were given, it is the only way to recover an account.
#1485 [17:12] <Kwezzy5> hi i need help
#1486 [17:13] <ZickaN13> ThkZ
#1487 [17:13] <Kwezzy5> hello
#1488 [17:13] <BloodOsiris> Wot form
#1489 [17:13] <mattym> Tomaltach, We dont support that type of setup, you are saying the server isnt actually port forwarded?
#1490 [17:13] <BloodOsiris> Why don't you just bribe a hacker to get it back. :I
#1491 [17:13] <mattym> ??> BloodOsiris mojang/email
#1492 [17:13] <Absol> BloodOsiris: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1493 [17:13] <Absol> BloodOsiris: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1494 [17:13] <Kwezzy5> hello help me please
#1495 [17:14] <BloodOsiris> mattym mojang/email
#1496 [17:14] <mattym> Kwezzy5, Explain your issue?
#1497 [17:14] <BloodOsiris> >:O
#1498 [17:14] <Tomaltach> urielsalis For connection purposes it is.
#1499 [17:14] <mattym> Tomaltach, Please stop pinging him, he had to step away
#1500 [17:14] <Tomaltach> mattym I select a local port and an external one and the software connects them
#1501 [17:14] <Tomaltach> mattym sorry.
#1502 [17:14] <Kwezzy5> so i want to change my secrity questions but it dosent sent me the email can u help me?
#1503 [17:15] <Tomaltach> mattym didnt notice the name change
#1504 [17:15] <mattym> Tomaltach, Yeah, generally those types of programs cause unexpected issues, so we dont really deal with them.
#1505 [17:15] <BloodOsiris> lelllllllllllllllll
#1506 [17:15] <BloodOsiris> lelllllllll
#1507 [17:15] <mattym> Tomaltach, Only other thing i can think of is that while using your schools network a specific network setting may have changed.
#1508 [17:15] <Kwezzy5> hello can u help me?
#1509 [17:15] <Tomaltach> mattym I don't think it is an issue with the server, I think it is minecraft interacting with the 2 network devices in my computer.
#1510 [17:15] <mattym> Tomaltach, No idea how to do it on a Mac, but check your tcp/ip settings
#1511 [17:16] <BloodOsiris> [The community Minecraft support channel | 1.9/1.10 FAQ: http://j.mp/MCv19-FAQ | Account issue? http://is.gd/mc_acct | Rules: http://j.mp/mch-rules | Client/Server: 1.11.1; Launcher: 1.6.70; Pocket Edition: 1.0 | We only support non-modded current releases.] [15:01] == BloodOsiris [webchat@71-95-121-30.dhcp.mdfd.or.charter.com] has joined #minecrafthelp [15:01] -Espercorn- [#MineCraftHelp] Welcome to the Minecraft Help chan
#1512 [17:16] <Tomaltach> mattym when on the server pane of the game it cann't connect to the server that I know is running, the moment I plug in an ethernet port it works.
#1513 [17:16] <Tomaltach> mattym when on the server pane of the game it cann't connect to the server that I know is running, the moment I plug in an ethernet port it works.
#1514 [17:16] * Kwezzy5 [Kwezzy5@notlogged] has left #minecrafthelp
#1515 [17:16] <BloodOsiris> [The community Minecraft support channel | 1.9/1.10 FAQ: http://j.mp/MCv19-FAQ | Account issue? http://is.gd/mc_acct | Rules: http://j.mp/mch-rules | Client/Server: 1.11.1; Launcher: 1.6.70; Pocket Edition: 1.0 | We only support non-modded current releases.] [15:01] == BloodOsiris [webchat@71-95-121-30.dhcp.mdfd.or.charter.com] has joined #minecrafthelp [15:01] -Espercorn- [#MineCraftHelp] Welcome to the Minecraft Help chan
#1516 [17:16] * CubeTheThird kicked BloodOsiris from #minecrafthelp (Reason: loodOsiris :BloodOsiris)
#1517 [17:16] <Tomaltach> mattym I have friends that use ethernet and friends that use wireless and they both work
#1518 [17:17] <mattym> Tomaltach, Yeah, on your laptop, look up how to check the tcp/ip settings on your mac
#1519 [17:17] * BloodOsiris_ [BloodOsiris_@notlogged] has joined #minecrafthelp
#1520 [17:17] <BloodOsiris_> [The community Minecraft support channel | 1.9/1.10 FAQ: http://j.mp/MCv19-FAQ | Account issue? http://is.gd/mc_acct | Rules: http://j.mp/mch-rules | Client/Server: 1.11.1; Launcher: 1.6.70; Pocket Edition: 1.0 | We only support non-modded current releases.] [15:01] == BloodOsiris [webchat@71-95-121-30.dhcp.mdfd.or.charter.com] has joined #minecrafthelp [15:01] -Espercorn- [#MineCraftHelp] Welcome to the Minecraft Help cha
#1521 [17:17] <mattym> Tomaltach, The on that cant connect on wifi
#1522 [17:17] <BloodOsiris_> [The community Minecraft support channel | 1.9/1.10 FAQ: http://j.mp/MCv19-FAQ | Account issue? http://is.gd/mc_acct | Rules: http://j.mp/mch-rules | Client/Server: 1.11.1; Launcher: 1.6.70; Pocket Edition: 1.0 | We only support non-modded current releases.] [15:01] == BloodOsiris [webchat@71-95-121-30.dhcp.mdfd.or.charter.com] has joined #minecrafthelp [15:01] -Espercorn- [#MineCraftHelp] Welcome to the Minecraft Help cha
#1523 [17:17] <BloodOsiris_> [The community Minecraft support channel | 1.9/1.10 FAQ: http://j.mp/MCv19-FAQ | Account issue? http://is.gd/mc_acct | Rules: http://j.mp/mch-rules | Client/Server: 1.11.1; Launcher: 1.6.70; Pocket Edition: 1.0 | We only support non-modded current releases.] [15:01] == BloodOsiris [webchat@71-95-121-30.dhcp.mdfd.or.charter.com] has joined #minecrafthelp [15:01] -Espercorn- [#MineCraftHelp] Welcome to the Minecraft Help cha
#1524 [17:17] <BloodOsiris_> [The community Minecraft support channel | 1.9/1.10 FAQ: http://j.mp/MCv19-FAQ | Account issue? http://is.gd/mc_acct | Rules: http://j.mp/mch-rules | Client/Server: 1.11.1; Launcher: 1.6.70; Pocket Edition: 1.0 | We only support non-modded current releases.] [15:01] == BloodOsiris [webchat@71-95-121-30.dhcp.mdfd.or.charter.com] has joined #minecrafthelp [15:01] -Espercorn- [#MineCraftHelp] Welcome to the Minecraft Help cha
#1525 [17:17] * Absol kicked BloodOsiris_ from #minecrafthelp (Reason: loodOsiris_ :Stop spamming)
#1526 [17:17] * BloodOsiris__ [BloodOsiris__@notlogged] has joined #minecrafthelp
#1527 [17:17] <BloodOsiris__> [The community Minecraft support channel | 1.9/1.10 FAQ: http://j.mp/MCv19-FAQ | Account issue? http://is.gd/mc_acct | Rules: http://j.mp/mch-rules | Client/Server: 1.11.1; Launcher: 1.6.70; Pocket Edition: 1.0 | We only support non-modded current releases.] [15:01] == BloodOsiris [webchat@71-95-121-30.dhcp.mdfd.or.charter.com] has joined #minecrafthelp [15:01] -Espercorn- [#MineCraftHelp] Welcome to the Minecraft Help ch
#1528 [17:17] <BloodOsiris__> [The community Minecraft support channel | 1.9/1.10 FAQ: http://j.mp/MCv19-FAQ | Account issue? http://is.gd/mc_acct | Rules: http://j.mp/mch-rules | Client/Server: 1.11.1; Launcher: 1.6.70; Pocket Edition: 1.0 | We only support non-modded current releases.] [15:01] == BloodOsiris [webchat@71-95-121-30.dhcp.mdfd.or.charter.com] has joined #minecrafthelp [15:01] -Espercorn- [#MineCraftHelp] Welcome to the Minecraft Help ch
#1529 [17:17] <BloodOsiris__> [The community Minecraft support channel | 1.9/1.10 FAQ: http://j.mp/MCv19-FAQ | Account issue? http://is.gd/mc_acct | Rules: http://j.mp/mch-rules | Client/Server: 1.11.1; Launcher: 1.6.70; Pocket Edition: 1.0 | We only support non-modded current releases.] [15:01] == BloodOsiris [webchat@71-95-121-30.dhcp.mdfd.or.charter.com] has joined #minecrafthelp [15:01] -Espercorn- [#MineCraftHelp] Welcome to the Minecraft Help ch
#1530 [17:17] <BloodOsiris__> [The community Minecraft support channel | 1.9/1.10 FAQ: http://j.mp/MCv19-FAQ | Account issue? http://is.gd/mc_acct | Rules: http://j.mp/mch-rules | Client/Server: 1.11.1; Launcher: 1.6.70; Pocket Edition: 1.0 | We only support non-modded current releases.] [15:01] == BloodOsiris [webchat@71-95-121-30.dhcp.mdfd.or.charter.com] has joined #minecrafthelp [15:01] -Espercorn- [#MineCraftHelp] Welcome to the Minecraft Help ch
#1531 [17:17] * Absol kicked BloodOsiris__ from #minecrafthelp (Reason: loodOsiris__ :Stop spamming)
#1532 [17:17] <ZickaN13> well i managed to get minecraft launched after deleting everything except saves.
#1533 [17:17] * BloodOsiris___ [BloodOsiris___@notlogged] has joined #minecrafthelp
#1534 [17:17] <GreyVulpine> !kb BloodOsiris___
#1535 [17:17] * GreyBot kicked BloodOsiris___ from #minecrafthelp (Reason: loodOsiris___ :<Kicks:1500>)
#1536 [17:17] <urielsalis> BloodOsiris___, Stop
#1537 [17:17] <mattym> Tomaltach, Ive seen school networks force changes to it on occasion that mess it up when your off their network
#1538 [17:18] <ZickaN13> but it crashed again when i tried to go full screen
#1539 [17:18] * Kwezzy5 [Kwezzy5@notlogged] has joined #minecrafthelp
#1540 [17:18] <Kwezzy5> hello can someone please help me
#1541 [17:18] <mattym> ZickaN13, From what you can load into.
#1542 [17:18] <ZickaN13> and now i cant launch it again
#1543 [17:18] <mattym> ZickaN13, Clear the .minecraft folder again
#1544 [17:19] <mattym> ZickaN13, When you get to the main menu ingame, go to options then video settings, turn off vsync, then see if it works ok
#1545 [17:19] <mattym> ZickaN13, Dont try fullscreen till you change the setting
#1546 [17:19] <mattym> Kwezzy5, Did you check all your email accounts, and any spam or junk folders?
#1547 [17:20] * Semprinius [Semprinius@notlogged] has quit. (Ping timeout: 195 seconds)
#1548 [17:20] <ZickaN13> why is v-sync even a thing?
#1549 [17:20] <mattym> ZickaN13, You may also need to set it in your Radeon Settings
#1550 [17:20] * askr [askr@notlogged] has joined #minecrafthelp
#1551 [17:20] <Kwezzy5> yeah everything can u help me?
#1552 [17:20] <ZickaN13> how do i do that then? cuz it did'nt work
#1553 [17:20] <askr> i made a thread about my problem
#1554 [17:20] <askr> https://www.reddit.com/r/Minecraft/comments/5jgi1w/broken_armor_barelytra/
#1555 [17:20] <mattym> ??> Kwezzy5 account/send-email
#1556 [17:20] <Absol> Kwezzy5: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1557 [17:20] <Absol> Kwezzy5: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1558 [17:21] <Kwezzy5> i already did that tho
#1559 [17:21] <mattym> Kwezzy5, Then wait on the reply from it
#1560 [17:21] <Kwezzy5> i did like an hour already
#1561 [17:21] <mattym> askr, Does your armor have binding enchant on it?
#1562 [17:21] <mattym> Kwezzy5, It will take a day or two on average.
#1563 [17:21] <askr> no
#1564 [17:22] <Kwezzy5> bitch
#1565 [17:22] <Absol> Kwezzy5: Please keep it civil
#1566 [17:22] <Kwezzy5> sorry
#1567 [17:22] <Tomaltach> mattym okay, checking on that now.
#1568 [17:22] <mattym> askr, Then you should probably check the bug tracker to see if its a known issue, if not report it.
#1569 [17:22] <urielsalis> askr, bugtracker: bugs.mojang.com
#1570 [17:22] <askr> thanks for the link!
#1571 [17:23] <ZickaN13> mattym, how do i change the v-sync setting thing in my radeon settings? changing it just in minecraft did not work
#1572 [17:23] <askr> i imagine this must have happened to someone else before, considering it happens every time to me
#1573 [17:23] <mattym> ZickaN13, Do you have the Radeon Settings open?
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#1576 [17:24] <ZickaN13> mattym, yes
#1577 [17:24] <mattym> askr, Then see if its been reported and if there are any current known fixes.
#1578 [17:24] <mattym> ZickaN13, Gaming tab
#1579 [17:24] <mattym> ZickaN13, Then global settings
#1580 [17:24] <ZickaN13> mattym, yes
#1581 [17:25] <mattym> ZickaN13, Change the Wait for Vertical Refresh to Off, unless specified by application
#1582 [17:25] <mattym> ZickaN13, Then you can just close the settings, and try the game again
#1583 [17:26] <ZickaN13> mattym, it says it's on off unless the prgogram requires it otherwise
#1584 [17:26] <mattym> ZickaN13, Ok, was it already like that?
#1585 [17:26] * Kwezzy5 [Kwezzy5@notlogged] has quit. (Quit: Web client closed)
#1586 [17:27] <ZickaN13> mattym. beats me, i just did a driver update to be sure so i guess so
#1587 [17:27] <mattym> ZickaN13, I mean did you set it to that, or was it already on that setting
#1588 [17:28] <mattym> ZickaN13, Oh...
#1589 [17:28] <ZickaN13> mattym, i did'nt know about it so it must've been like that
#1590 [17:28] <mattym> ZickaN13, Try unplugging one monitor, then going fullscreen
#1591 [17:29] <ZickaN13> matty, unplugging is a bit difficult atm, would it work if i just disable one?
#1592 [17:30] <mattym> ZickaN13, Yeah it you can tell the computer to completely ignore it
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#1594 [17:33] <ZickaN13> mattym, it works if i keep one monitor off
#1595 [17:33] <ZickaN13> does this mean i have to disable 1 monitor every time i want to play?
#1596 [17:33] <mattym> ZickaN13, Yeah, ill be honest with you, thats usually about as far as we get with this issue
#1597 [17:34] <mattym> ZickaN13, Tho there are some things you can try
#1598 [17:34] <mattym> ZickaN13, First, I noticed the monitors were set at different resolutions
#1599 [17:34] <ZickaN13> matym, such as?
#1600 [17:34] <mattym> ZickaN13, That may cause an issue, not really sure
#1601 [17:35] <ZickaN13> mattym, yes because one is a tv and one is a monitor and both are equally far away
#1602 [17:35] <mattym> ZickaN13, And it may have something to do with how you have the desktops set to display, as in, if you have it stretched, duplicated, or extended
#1603 [17:36] <ZickaN13> neither of these points have been an issue on any pc or even laptop until now
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#1605 [17:39] * Cristina [Cristina@notlogged] has joined #minecrafthelp
#1606 [17:40] <ZickaN13> mattym, i used to play on my laptop which has a max res of 1360-768 and using my tv on 1920-1080 along with my monitor on the same as my tv, without any issues
#1607 [17:41] <mattym> ZickaN13, Yeah, different hardware handles it differently
#1608 [17:42] <mattym> ZickaN13, Like I said, we usually hit a wall with this issue
#1609 [17:42] <ZickaN13> mattym, i have experimented with my setup a lot but i have never had a problem like this.
#1610 [17:43] <ZickaN13> mattym, i have however had other problems but they are not related to this
#1611 [17:44] <ZickaN13> matym, this is a problem i really want to get rid of asap because it will interupt my first and newly started lets play
#1612 [17:45] <Cristina> Necesito ayuda, trato de jugar pero mi computador dice que tiene falta de controladores graficos actualizados
#1613 [17:46] <Cristina> O algo asi
#1614 [17:46] <ZickaN13> mattym, and i really want to see where i can take that, so please bother with me for a bit longer and maybe some tomorrow tooXD cuz i need to be up in around 5 hours
#1615 [17:46] <urielsalis> Cristina, english please
#1616 [17:46] <mattym> ZickaN13, One sec
#1617 [17:46] <Cristina> Ingles?
#1618 [17:46] <urielsalis> Cristina, si
#1619 [17:47] <Cristina> No hablo mucho ingles :/
#1620 [17:47] <urielsalis> Cristina, usa un traductor como translate.google.com
#1621 [17:47] <Cristina> Porque?
#1622 [17:47] <urielsalis> Cristina, because we are a english only chat here
#1623 [17:48] <Cristina> Kha????????????
#1624 [17:48] <urielsalis> Cristina, en este chat solo hablamos en ingles
#1625 [17:48] <mattym> ZickaN13, So I have very similar hardware to yours, same graphics series, same driver update, same OS
#1626 [17:48] <mattym> ZickaN13, And I dont get the crash
#1627 [17:48] <Cristina> Ok
#1628 [17:48] <Tomaltach> mattym Okay I think I may still be prevented form connecting remotely even with the port forwarding I thought I had set up. The friends that I saw were online just a day ago were actually still on campus. That's beside the point because this machine can still only connect over wired when on the school network.
#1629 [17:48] <mattym> ZickaN13, Try making both monitors the some resolution and setting them in extend mode
#1630 [17:49] <mattym> Tomaltach, Did you check the tcp/ip settings on that computer. They should generally be blank
#1631 [17:50] <ZickaN13> mattym, nope
#1632 [17:50] <ZickaN13> mattym, nothing
#1633 [17:50] <Cristina> I want to play, the computer tells me that and I do not understand, help me?
#1634 [17:51] <mattym> ZickaN13, Wait, your running recording/capture software?
#1635 [17:51] <Cristina> what?
#1636 [17:53] <ZickaN13> mattym, i was going to try radeons rec prog but i could'nt use it on the desktop so i wanted to try it ingame
#1637 [17:53] <ZickaN13> mattym, but no i am not, not to my knowledge
#1638 [17:53] <mattym> ZickaN13, Yeah if its crashing with two monitors, its gonna have issues with that as well.
#1639 [17:53] <mattym> ZickaN13, People usually needing to try different capture software till one works.
#1640 [17:54] <ZickaN13> alright i'll stick to fraps then, i know that works fine
#1641 [17:54] <ZickaN13> mattym, i recorded 40+ minutes with that no problems
#1642 [17:55] <mattym> ZickaN13, Yeah, not sure with the monitor thing, could just be an incompatibility with the hardware
#1643 [17:56] <ZickaN13> mattym, but that has'nt been a problem before.
#1644 [17:56] <Cristina> they help me?
#1645 [17:56] <mattym> Cristina, Explain the problem
#1646 [17:57] <ZickaN13> mattym, and it should'nt be the problem now cuz minecraft started crashing before i even updated the drivers, the crash reccomendation thing said to update
#1647 [17:58] <ZickaN13> i even downloaded the new launcher
#1648 [17:59] <ZickaN13> mattym, after the crashing that is
#1649 [18:00] <ZickaN13> mattym, what time zone are you in? i'pm in CET so it 1 am now.
#1650 [18:01] <mattym> ZickaN13, You have a clean install of the game, and updated drivers, everything that should cause that issue, has been ruled out.
#1651 [18:01] <Cristina> mattym, It says "missing updated graphics drivers" or something like that
#1652 [18:02] <mattym> ??> Cristina win/dxdiag
#1653 [18:02] <Absol> Cristina: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1654 [18:04] <ZickaN13> mattym, will you be here in about 18 or so hours? that's when i get back home and can try to deal with this again, about 5pm CET
#1655 [18:04] <Cristina> what?
#1656 [18:05] <urielsalis> ZickaN13, someone will
#1657 [18:05] <urielsalis> ZickaN13, I might be here at that time(3pm for me)
#1658 [18:06] <ZickaN13> urielsalis, then i will bee looking for either of you.
#1659 [18:07] <ZickaN13> i'll stay in the chat but for now i say good night.
#1660 [18:08] <Cristina> Absol, I already did it but it did not help me much .. I think
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#1663 [18:10] <mattym> Cristina, Its not supposed to fix anything, its to get us more information
#1664 [18:11] <mattym> Cristina, Provide us with the link/url it has you make
#1665 [18:11] <Cristina> what?
#1666 [18:12] * holist [holist@notlogged] has joined #minecrafthelp
#1667 [18:12] <mattym> Cristina, Follow all the instructions http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1669 [18:13] <mattym> Cristina, When you finish, give the link it has you make here in the chat
#1670 [18:15] <Cristina> mattym, ok
#1671 [18:16] * Bob [Bob@notlogged] has joined #minecrafthelp
#1672 [18:16] <Bob> Why wont my xbox 360 show the update recently
#1673 [18:16] * Smileface [Smileface@notlogged] has quit. (Ping timeout: 202 seconds)
#1674 [18:18] * Bob [Bob@notlogged] has quit. (Client Quit)
#1675 [18:18] * PIP [PIP@notlogged] has joined #minecrafthelp
#1676 [18:19] <PIP> HI
#1677 [18:19] <PIP> I NEED HELP
#1678 [18:20] * Person [Person@notlogged] has joined #minecrafthelp
#1679 [18:20] <Person> Did the update that just came out for consle come out for xbox 360
#1680 [18:21] <CubeTheThird> all editions should have had an update
#1681 [18:21] <Person> My xbox wont show the update
#1682 [18:21] <CubeTheThird> current version on X360 is TU45
#1683 [18:22] <Person> Ok....but wasen't there just an update???
#1684 [18:22] <Person> Thats what the forms say
#1685 [18:22] <urielsalis> Person, there has been a update for Minecraft PE and the normal edition
#1686 [18:22] <PIP> IM TRYING TO CONNECT TO PLAY WITH MY LIL BRO ON MINECRAFT WE BOTH HAVE SEPARATE ACCOUNTS BUT WOULD LIKE TO PLAY TOGETHER PLEASE SOMEONE HELP THANKS IN ADVANCE
#1687 [18:23] <urielsalis> PIP, stop with the caps
#1688 [18:23] <CubeTheThird> Person, 46 is the last update for x360
#1689 [18:23] <PIP> Sorry just noticed that
#1690 [18:23] <CubeTheThird> PIP, what edition of the game?
#1691 [18:23] <Person> ok
#1692 [18:24] <PIP> 1.6.70
#1693 [18:24] <CubeTheThird> PIP, so both of you are using the PC edition. What happens when you try playing together?
#1694 [18:24] <urielsalis> PIP, thats the launcher version
#1695 [18:24] <PIP> we just installed this version but have been playing the beta 10 windows
#1696 [18:24] * joao [joao@notlogged] has joined #minecrafthelp
#1697 [18:25] <PIP> ohh where do i find the version?
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#1699 [18:25] <CubeTheThird> PIP, when you launch the game it will say "minecraft ___" with the version there
#1700 [18:26] <PIP> yes we both have separate account but not sure how to connect to play together
#1701 [18:26] <PIP> okay one sec total newbie to this
#1702 [18:26] <PIP> 1.11.1
#1703 [18:27] <CubeTheThird> PIP, are you both on the same network?
#1704 [18:27] <PIP> if you mean do we use the same wifi then yes
#1705 [18:28] * Cristina [Cristina@notlogged] has quit. (Quit: Web client closed)
#1706 [18:28] <CubeTheThird> PIP, ok. After one of you opens a singleplayer world, in the ESC menu, press Open to LAN. That will turn on local multiplayer
#1707 [18:28] <PIP> ok let me check it out now
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#1712 [18:30] <CubeTheThird> welcome back
#1713 [18:30] <Bryent> Was there just an update for minecraft xbox one?
#1714 [18:31] * Foureyegaming [Foureyegaming@notlogged] has joined #minecrafthelp
#1715 [18:31] <CubeTheThird> Bryent, the same update that was for 360 that we told you about a second ago
#1716 [18:31] <Foureyegaming> My Minecraft Pe won't update on my kindle fire.
#1717 [18:31] <Foureyegaming> What should I do?
#1718 [18:31] <CubeTheThird> Foureyegaming, did you get it from the amazon store?
#1719 [18:32] <Foureyegaming> No. I looked It up to instal it.
#1720 [18:32] <CubeTheThird> Foureyegaming, wait... so then where are you getting it? google play store?
#1721 [18:32] * SoulAegis [SoulAegis@notlogged] has joined #minecrafthelp
#1722 [18:33] <Foureyegaming> Every time I try to update it, it shows a "can't update" screen.
#1723 [18:33] <CubeTheThird> Foureyegaming, where does it show you this screen? you didn't answer my question
#1724 [18:33] <Foureyegaming> My brother got it, but I can't.
#1725 [18:34] * joao [joao@notlogged] has quit. (Quit: Web client closed)
#1726 [18:35] <Foureyegaming> I usually get my games by going to my games sections to download it
#1727 [18:35] * Sluggerr [Sluggerr@notlogged] has joined #minecrafthelp
#1728 [18:35] <mattym> Foureyegaming, Is there enough free space on your device?
#1729 [18:36] <Sluggerr> mattym
#1730 [18:36] <Sluggerr> Remember me?
#1731 [18:36] <Foureyegaming> No. I have a low storage problem
#1732 [18:36] * SoulAegis [SoulAegis@notlogged] has quit. (Ping timeout: 195 seconds)
#1733 [18:36] <Bryent> On the forms it says that there is an update with elytra on December 19, or 20,2016
#1734 [18:36] <mattym> Foureyegaming, Then you need to clear up space in order for it to update.
#1735 [18:36] <Foureyegaming> Okay
#1736 [18:37] <mattym> Bryent, That is not for console.
#1737 [18:37] * Bjurd [Bjurd@notlogged] has joined #minecrafthelp
#1738 [18:37] <Bryent> ok
#1739 [18:37] <Foureyegaming> Thanks. :)
#1740 [18:37] <Sluggerr> mattym my mc freeszes everytime I prss s or t
#1741 [18:37] <Bjurd> Oi, what do I do if my account has actually been stolen?
#1742 [18:37] <Sluggerr> At random moments
#1743 [18:37] <mattym> Bjurd, What makes you sure it was stolen
#1744 [18:38] <Bjurd> i havent played in awhile so i wanted to paly again
#1745 [18:39] <Bjurd> i used my last name and my original password
#1746 [18:39] <Bjurd> didnt work so i tried several different passwords
#1747 [18:39] <Bjurd> so i found a screenshot i had taken and lined up the name and the date with this utility:
#1748 [18:39] <Bjurd> http://tools.deprecatednether.com/
#1749 [18:39] <Bjurd> it showed all my names up until i first started
#1750 [18:39] <Bjurd> but then after my last name, pinguo, it started showing different names
#1751 [18:40] <mattym> ??> Bjurd account/send-email
#1752 [18:40] <Absol> Bjurd: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1753 [18:40] <Absol> Bjurd: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1754 [18:40] <Bjurd> type pinguo into the name bar and 2016-01-27 into the date bar
#1755 [18:40] <Bjurd> it shows some guy hijacked my account after i left, and his name is TheNovaLast
#1756 [18:40] <mattym> Bjurd, Read the info Absol wrote
#1757 [18:40] <Bjurd> ye ye but i dont have much of that info anymore
#1758 [18:41] <Bjurd> i havent bought stuff on minecraft since i actually bought minecraft
#1759 [18:41] <Bjurd> and that email is long gone
#1760 [18:41] * Tomaltach [Tomaltach@notlogged] has quit. (Ping timeout: 195 seconds)
#1761 [18:41] <CubeTheThird> Bjurd, when did you buy your account?
#1762 [18:41] <Bjurd> i can give email and such tho
#1763 [18:41] <Bjurd> since mid 2015
#1764 [18:42] <CubeTheThird> Bjurd, you bought your account in 2015?
#1765 [18:42] <Bryent> But on my xbox one it said Elytras and ender citties come to Xbox One in December and now its gone,and on the internet it says that it came out?!?
#1766 [18:42] <Bjurd> Ye.
#1767 [18:42] <CubeTheThird> Bjurd, what method of payment did you use?
#1768 [18:43] <mattym> Bryent, It didnt, the only update with that stuff recently is the Pocket Edition.
#1769 [18:43] <Bryent> ok
#1770 [18:43] <Bjurd> I couldn'
#1771 [18:43] <CubeTheThird> Bryent, https://twitter.com/4JStudios/status/810844489128493056
#1772 [18:43] <Bjurd> I couldn't work for myself then, my father got it for me on the cheap for Christmas.
#1773 [18:43] <PIP> CubeTheThrid - I have gone to the ESC menu and set it to LAN now how do I connect my bro to my world? It came up with the Local hosting port number but unsure what to do next
#1774 [18:43] <Bjurd> Early present.
#1775 [18:43] <Bjurd> Like june early.
#1776 [18:43] <CubeTheThird> PIP, it should automatically show up in their multiplayer menu
#1777 [18:44] <CubeTheThird> Bjurd, did you get a gift code then?
#1778 [18:44] <Bjurd> No, just sat down with him, was a card transaction.
#1779 [18:44] <CubeTheThird> ??> Bjurd account/trans-id/braintree
#1780 [18:44] <Absol> Bjurd: Braintree transaction ID is a code consisting of 5 - 6 random numbers and/or characters. They are issued to all Minecraft purchases (except gift codes, which are handled by Skrill instead).
#1781 [18:44] <Absol> Bjurd: Contact Mojang directly with the following information: date of purchase, email address used, last four digits of the card used for the purchase, and the expiration date of the card.
#1782 [18:44] <CubeTheThird> ??> Bjurd mojang/email
#1783 [18:44] <Absol> Bjurd: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1784 [18:44] <Absol> Bjurd: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1785 [18:45] <Bryent> Yeah it says that the new update came out yesterday
#1786 [18:45] <Bjurd> You know what, I can work now, so I can probably just buy it again, put a better password on there.
#1787 [18:45] <Bjurd> It's pretty cheap anywho.
#1788 [18:45] <Bjurd> Thanks for the help, though.
#1789 [18:45] <mattym> Bryent, That is when they released those change logs. The update itself is not out yet.
#1790 [18:46] <Bryent> oh ok thx bye
#1791 [18:47] <PIP> Ahhh thank you so much CubeTheThrid much appreciated :)
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#1794 [18:48] * westgirl [westgirl@notlogged] has joined #minecrafthelp
#1795 [18:48] <westgirl> Join the fastest way to make money online without stress http://superjobs.xyz/?ref=22364
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#1799 [18:48] * Absol kicked westgirl from #minecrafthelp (Reason: estgirl :Stop spamming)
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#1801 [18:49] * Lord_Ralex kicked westgirl from #minecrafthelp (Reason: estgirl :Here is the door)
#1802 [18:49] <Bryent> when is the update comeing out?
#1803 [18:49] <CubeTheThird> spaaaammm
#1804 [18:49] <CubeTheThird> Bryent, when it's out
#1805 [18:49] <Bryent> thx so much
#1806 [18:50] <Bryent> so nice
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#1812 [19:15] <smol_snek> yo i need so help so i changed my name on minecraft i go to play hypixel in 1.8.9 then it says you are not you are not authenticated with minecraft.net
#1813 [19:16] <GreyVulpine> Relog in the launcher. Launch minecraft, before htiting "Play", log out using the button in the lower right, log back in and try again
#1814 [19:16] * Xuarez [Xuarez@notlogged] has joined #minecrafthelp
#1815 [19:17] <smol_snek> yo thank you so much
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#1817 [19:18] <Xuarez> Hey, I'm having trouble with the "Pixel format not accelerated" crash issue. I have an Intel video card driver. To fix the problem I downloaded the Intel(R) Driver Update Utility, it gave me a new update to download; however, I could not download this because it gave me an unknown error. When I scanned the video card driver using windows, I was told the driver is up to date, that is why I believe I got the unknown error. Here is the DxDiag report h
#1818 [19:18] <mattym> Xuarez, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1819 [19:19] <Xuarez> http://paste.ubuntu.com/23661226/
#1820 [19:20] <mattym> Xuarez, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1821 [19:20] <Xuarez> Ok, thanks.
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#1828 [19:33] <Delview> Hello, my minecraft server is running very high CPU. Like 120%+ and it's peaking 240%... I honestly didn't even know the vanilla.jar could get that high.
#1829 [19:36] <CubeTheThird> Delview, are you running it with the GUI shown?
#1830 [19:36] <Delview> I'm running on a big linux server
#1831 [19:37] <CubeTheThird> Delview, you didn't answer my question
#1832 [19:37] <Delview> So, no gui.
#1833 [19:37] <Delview> I honestly don't think it even will support gui.
#1834 [19:37] <CubeTheThird> Delview, ok. What JVM args are you using to start it?
#1835 [19:37] <Andrio> (Mine does)
#1836 [19:38] <Andrio> (I have a VNC server on it to run mIRC bots.)
#1837 [19:38] <Delview> I was using
#1838 [19:38] <Delview> -XX:+UseConcMarkSweepGC -XX:+UseParNewGC -XX:MaxGCPauseMillis=50 -XX:+DisableExplicitGC -XX:+AggressiveOpts -Dfile.encoding=UTF-8
#1839 [19:38] <Delview> But I recently started it with none and it's doing the same thing.
#1840 [19:38] <CubeTheThird> Delview, have you always had this issue?
#1841 [19:38] <Delview> No, it is just recent
#1842 [19:38] <Delview> Appeared out of nowhere.
#1843 [19:38] <Delview> Even when nobody is on the server it runs high.
#1844 [19:39] <CubeTheThird> Delview, did you recently update it?
#1845 [19:39] <Delview> No, I heard there was some big bugs in 1.11.1 so I have not.
#1846 [19:40] <CubeTheThird> oh really? I wasn't aware of any huge issues :Z
#1847 [19:40] <CubeTheThird> Delview, but you're running the standard vanilla server from https://minecraft.net/download
#1848 [19:40] <Delview> Several of my friends running big vanilla servers are getting ticking entity erros.
#1849 [19:40] <Delview> Yes I am.
#1850 [19:40] <Delview> https://bugs.mojang.com/browse/MC-111671
#1851 [19:40] <CubeTheThird> Delview, I assume the issue persists after you restart the server?
#1852 [19:40] <Delview> https://bugs.mojang.com/browse/MC-111650
#1853 [19:40] <Delview> Yes, it does.
#1854 [19:41] <Delview> I've restarted the minecraft server several times and hard rebooted the main server as well.
#1855 [19:41] <CubeTheThird> Delview, does anything show up in the server's log?
#1856 [19:41] <Delview> No
#1857 [19:41] <Delview> It just spams that it is running behind
#1858 [19:41] <Delview> But huge numbers
#1859 [19:41] <Delview> Like 28k ms
#1860 [19:43] <CubeTheThird> hmm
#1861 [19:43] <Delview> That is about where I am. :P
#1862 [19:43] <CubeTheThird> Delview, does it happen if you make a new world?
#1863 [19:43] <Delview> I'm honestly to the point where the minecraft code is so bad that it's not even worth running anymore.
#1864 [19:43] <Delview> There is actually 2 other servers running on the same server
#1865 [19:44] <Delview> And they are both fine.
#1866 [19:44] <Delview> Just this one has high CPU usage...
#1867 [19:44] <CubeTheThird> if they use the same args, then it's most likely an issue with that world (for some reason)
#1868 [19:44] <Delview> Any idea what that could be though
#1869 [19:44] <Delview> I mean even when it is empty it is using 120%+ of the CPU.
#1870 [19:45] <CubeTheThird> does memory usage also go up when that happens?
#1871 [19:45] <Delview> No, mem usage has been fine.
#1872 [19:46] <CubeTheThird> Delview, hmm I'd be tempted to say it may be caused by some kind of corrupted or invalid data in the save file, though I would expect a memory spike when that is the case
#1873 [19:46] <Delview> Hm, alright.
#1874 [19:47] <Delview> Well thanks for your help.
#1875 [19:47] <CubeTheThird> Delview, dono if it would be an option, but you could try using MCEdit's world repair to try fixing issues if there are any
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#1883 [20:01] <GeoMatt17> is there an estimated time of when the fix for 1.11.1 comes out, i reported a bug earlier, and i just wanted to know when my world would be fixed
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#1888 [20:08] <vin> how do u play minecraft?
#1889 [20:09] <vin> do u know how to download minecraft
#1890 [20:09] <GreyVulpine> You would need to start by purchasing minecraft from minecraft.net/store
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#1894 [20:17] <madsdnissen> Hello i can't log on my Mojang account i just "Migrated" my old Minecraft account to a mojang. When i type in my email and password it say im wrong, and whenever i go in to "forgot password" and change the password it goes fine i get the email on my email no problem there. but when i have changed the password i say that either the email or password is wrong. The problem is that i have tried changing atleast 4 times now but it do still not work.
#1895 [20:18] <mattym> ??> madsdnissen login/throttle
#1896 [20:18] <Absol> madsdnissen: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1897 [20:18] <Absol> madsdnissen: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#1898 [20:20] <madsdnissen> The problem is that this have been going on for a long period of time and still do not work. I will try then by that is what i have heard every time now , and it haven't worked yet.
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#1900 [20:27] <nova> is there a way to find out a old accounts info just from the username you had?
#1901 [20:28] <GreyVulpine> No.
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#1910 [20:43] <joey2010> help i need to get more ram
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#1916 [20:52] <aboveordinary> I have two minecraft accounts and can't figure out which email either is under
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#1920 [21:01] <Caresworld> I just downloaded minecraft PE on my android device, when i try to join a friend i get an error that says "outdated server" and then i can't join, what does that mean? They are playing on an ipad through the minecraft pe version also.
#1921 [21:01] <mattym> Caresworld, Are they running the same version/update number
#1922 [21:02] <Caresworld> I'm not sure, how do i check that? In settings?
#1923 [21:02] <mattym> Caresworld, It says it on the main menu of the game
#1924 [21:02] <Caresworld> Let me check
#1925 [21:03] <PinkiBoy> My minecraft account was stolen, and they changed the name, I want to buy it again but I said that the name PinkiBoy is already registered when no skin has, I want to unregister the PinkiBoy account to buy it again, as I do for the mojang do this
#1926 [21:04] <Caresworld> I have version 1.0 they have 0.16.2
#1927 [21:04] <mattym> Caresworld, Then they need to update.
#1928 [21:04] <mattym> ??> PinkiBoy account/send-email
#1929 [21:04] <Absol> PinkiBoy: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1930 [21:04] <Absol> PinkiBoy: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1931 [21:04] <mattym> PinkiBoy, Follow the instructions from Absol in order to recover the account.
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#1933 [21:05] <PinkiBoy> i dont have the ID code
#1934 [21:06] <PinkiBoy> i dont have the transaction ID
#1935 [21:06] <mattym> ??> PinkiBoy account/trans-id
#1936 [21:06] <Absol> PinkiBoy: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1937 [21:06] <mattym> PinkiBoy, See the link above to see if you have another way to find it.
#1938 [21:07] <Caresworld> Ok thank you i will try that
#1939 [21:18] <PinkiBoy> exelent thanks :D
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#1944 [21:26] <dawdzi> hi, I accidentally just paid to start a new Realms server but I was just trying to renew my current subscription
#1945 [21:26] <dawdzi> how do i go about refunding my money?
#1946 [21:26] <mattym> ??> dawdzi mojang/email
#1947 [21:26] <Absol> dawdzi: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1948 [21:26] <Absol> dawdzi: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#1950 [21:28] <dawdzi> Thank you, is there no tech support phone number for Mojang?
#1951 [21:28] <mattym> dawdzi, No
#1952 [21:28] <mattym> dawdzi, Also, is it realms or the pocket edition realms?
#1953 [21:29] <dawdzi> Realms for PC
#1954 [21:29] <mattym> dawdzi, Yeah then fill out that form.
#1955 [21:29] <scott2310> so basically i am getting java.net connection failed any idea when this will be fixed. sorry if this has been answered I have been looking everywhere for help
#1956 [21:29] <dawdzi> So I can't play until this gets resolved? it says it might take a few days
#1957 [21:29] <juan_16> Hello, I want to buy minecraft again, as I stopped juagar I asked for the cancellation of my account, now that I want to buy again, it says that my name is not available, how do I buy it with the same name as before?
#1958 [21:30] <mattym> scott2310, Exactly what happens?
#1959 [21:30] <mattym> dawdzi, Yes, i suppose
#1960 [21:30] <mattym> juan_16, Do the same instructions as before in order to recover your account, or use a different name.
#1961 [21:31] <scott2310> it started for my realms for PC account about 6 hours ago.
#1962 [21:31] <mattym> scott2310, Do you get the error on other servers?
#1963 [21:31] <scott2310> when i try to go into my realm it gives me the java.net error message
#1964 [21:31] <scott2310> no i can play single player. dont have any multiplayer
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#1966 [21:31] <mattym> scott2310, Test with this server mctest.ae97.net
#1967 [21:31] <juan_16> what instructions?
#1968 [21:32] <mattym> ??> juan_16 account/send-email
#1969 [21:32] <Absol> juan_16: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1970 [21:32] <Absol> juan_16: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1971 [21:32] <scott2310> ok will do
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#1973 [21:33] <scott2310> ok when I try that server it says that i am still on 1.11 outdated server
#1974 [21:33] <mattym> scott2310, Oh, then you should update your game
#1975 [21:34] <mattym> scott2310, Rather, one moment
#1976 [21:34] <mattym> scott2310, What version of the game are you currently on
#1977 [21:34] <scott2310> i tried to do the repair feature. it says on my screen 1.11.1
#1978 [21:35] <mattym> scott2310, Hmm, have you tried to restart the Realm?
#1979 [21:35] <scott2310> no let me try that
#1980 [21:35] <scott2310> did not even think of that. hang on right back
#1981 [21:38] <scott2310> so do you have to close realm and then open back up. it shows green light but when I tried to close it says failed to close
#1982 [21:38] <scott2310> i also checked my version of Java to make sure it was up to date
#1983 [21:38] <mattym> scott2310, Really not familiar enough with Realms control to say
#1984 [21:39] <scott2310> single player works fine
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#1986 [21:39] <mattym> scott2310, Tho if its giving an error there, id say something is wrong on the realm end.
#1987 [21:40] <scott2310> yeah. my friend who plays on the same realm basically called me in a panic and said he was booted and could not get in. i tried then and just tried again
#1988 [21:40] <scott2310> started looking for some way to contact them and found this location
#1989 [21:40] <mattym> scott2310, Im guessing it was something with an update, try to restart the realm again at another time.
#1990 [21:41] <scott2310> it says on the support page that everything is happy and running right now
#1991 [21:41] <scott2310> ok thanks
#1992 [21:53] <scott2310> well i was able to stop and restart it finally. but now it is giving me the same error as before. i will just try again in the morning. hopefully they get it fixed
#1993 [21:54] <scott2310> i am going to try uninstalling and reinstalling the game and see what happens. I am guessing it will be the same thing
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#1995 [21:55] <mattym> scott2310, Yeah the status reports say there was an issue earlier, could be residual issues. If its not working on its own tomorrow, you will need to contact Mojang support
#1996 [21:55] <Emerald_> Hello, I can't log into my minecraft. How many times can you mess up your password before you're locked out?
#1997 [21:56] <thgilfodrol> Emerald_: 3 incorrect tries
#1998 [21:56] <Emerald_> For how long?
#1999 [21:56] <thgilfodrol> 3 hours
#2000 [21:56] <Emerald_> That is a shame :'c
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#2004 [22:38] <ElijahRP> Is anyone else having trouble with Realms?
#2005 [22:38] <CubeTheThird> ElijahRP, can you elaborate?
#2006 [22:38] <ElijahRP> I've been experiencing random disconnects
#2007 [22:38] <ElijahRP> I'll get kicked, and then won't be able to rejoin the world
#2008 [22:39] <CubeTheThird> ElijahRP, do you get an error or kick message?
#2009 [22:39] <ElijahRP> Each time it's an error
#2010 [22:39] <CubeTheThird> ElijahRP, what does it say?
#2011 [22:40] <ElijahRP> So now when I tried to connect it began loading terrain
#2012 [22:40] <ElijahRP> but then said connection lost, server closed
#2013 [22:40] <urielsalis> ElijahRP, in 1.11.1?
#2014 [22:41] <ElijahRP> upon trying again it immediately gives me connection refused: no further information
#2015 [22:41] <ElijahRP> correct I am using 1.11.1
#2016 [22:41] <ElijahRP> but worth noting the same problem happened this weekend with 1.11
#2017 [22:42] <urielsalis> ElijahRP, realms are being updated to 1.11.1 right now so it might be a little flaky
#2018 [22:42] <ElijahRP> was that the case for the past few days?
#2019 [22:45] <CubeTheThird> ElijahRP, 1.11.1 came out today
#2020 [22:46] <ElijahRP> I thought so. But I've been experiencing this issue since Saturday. If updating realms to 1.11.1 is causing flakiness that doesn't explain the same behavior before today.
#2021 [22:47] <urielsalis> CubeTheThird, realms are updated to snapshots?
#2022 [22:47] <CubeTheThird> ElijahRP, do you have issues if you change the world, or if you try doing a minigame
#2023 [22:47] <CubeTheThird> urielsalis, nope
#2024 [22:47] <urielsalis> CubeTheThird, because on saturday there was a new snapshot
#2025 [22:48] <ElijahRP> I was actually able to play a mini game and a different world, but not specifically the one I want to play
#2026 [22:48] <CubeTheThird> no they never put snapshots on realms
#2027 [22:48] <CubeTheThird> ElijahRP, hmm then it sounds like an issue with that world. Are you able to download it and play it in singleplayer?
#2028 [22:49] <ElijahRP> yea, I set up a LAN for a couple days hoping the issue would blow over. Was able to upload and play again for a while on Realms but was disconnected after a couple hours.
#2029 [22:49] <ElijahRP> Now same problem.
#2030 [22:50] <CubeTheThird> ElijahRP, hm ok one sec
#2031 [22:50] <CubeTheThird> ElijahRP, what's your minecraft username?
#2032 [22:50] <ElijahRP> <--- the same
#2033 [22:52] <CubeTheThird> ElijahRP, and what's the name of the world file?
#2034 [22:52] <ElijahRP> Pupton
#2035 [22:54] <CubeTheThird> ElijahRP, alright I'm gonna poke someone about the issue, see if that helps. If you still have the issue by this time tomorrow, you may need to contact Mojang support about it
#2036 [22:56] <ElijahRP> Argh... I contacted them 12/18 and it appears they're up to the 12/19 in the queue but I didn't get a response.
#2037 [22:56] <ElijahRP> Well thanks for your help.
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