#1 [18:53] <Pineapple> so I send you guys this correct? http://paste.ubuntu.com/23779182/
#2 [18:53] <pie_flavor> interesting
#3 [18:53] <pie_flavor> ??> Pineapple tools/hjt
#4 [18:53] <Absol> Pineapple: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#5 [18:53] <Absol> Pineapple: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#10 [18:59] * person [person@notlogged] has joined #minecrafthelp
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#14 [19:01] <Cazfro> Hi. Someone else migrated my minecraft account. Please help
#15 [19:01] <person> can somebody help me with a issue with w10 minecraft it wont let me connect to a server
#16 [19:01] <pie_flavor> ??> Cazfro account/send-email
#17 [19:01] <Absol> Cazfro: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#18 [19:01] <Absol> Cazfro: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#19 [19:01] <pie_flavor> person: Would this be regular Minecraft on Windows 10, or is it Minecraft Windows 10 Edition?
#20 [19:01] * Zashic [Zashic@notlogged] has joined #minecrafthelp
#21 [19:02] <person> w10 edition
#22 [19:02] <Cazfro> I emailed the help center a whiel ago but they stopped replying. I cannot find my transaction id. I do know the username of the theif though, does this help?
#23 [19:02] * thomas_andrews [thomas_andrews@notlogged] has joined #minecrafthelp
#24 [19:02] <pie_flavor> person: There is no official Windows 10 Edition server software. Thus, we do not help with any multiplayer attempt since it is entirely third-party.
#25 [19:03] <pie_flavor> Cazfro: Without the Transaction ID, you won't get anywhere, I'm sorry.
#26 [19:03] <person> okthank
#27 [19:03] <Cazfro> I can ask dad who boought it if he can find it. it was at least 4 years ago though
#28 [19:03] <Cazfro> around 1.3
#29 [19:03] <thomas_andrews> had minecraft crash on my computer 3 times in the last 15 minutes. I have the logfiles if someone can help with it
#30 [19:03] <pie_flavor> Cazfro: It doesn't matter how long ago it was. You need it.
#31 [19:03] <pie_flavor> thomas_andrews: Sounds good; put them on paste.ubuntu.com and put the link in chat.
#32 [19:04] <Cazfro> ok. ill try find it. Skrill didn't help looking for it
#33 [19:04] * person [person@notlogged] has quit. (Client Quit)
#34 [19:04] <Cazfro> Thank you for help
#35 [19:04] <thomas_andrews> pie_flavor http://paste.ubuntu.com/23779238/
#36 [19:05] <thomas_andrews> that is the first crash. let me know if you want me to paste the others
#37 [19:05] <pie_flavor> thomas_andrews: No, that's sufficient. Turn off VBOs in video settings.
#38 [19:05] * Dad [Dad@notlogged] has joined #minecrafthelp
#39 [19:05] <Pineapple> http://paste.ubuntu.com/23779240/
#40 [19:05] * Dad is now known as Guest72216
#41 [19:05] <pie_flavor> Pineapple: Welcome back.
#42 [19:05] * hacker [hacker@notlogged] has joined #minecrafthelp
#43 [19:05] <pie_flavor> ??> Pineapple av/mcafee
#44 [19:06] <Absol> Pineapple: McAfee anti-virus is a terrible virus protection solution, and was even abandoned by its creator John McAfee.
#45 [19:06] <Absol> Pineapple: It is known to cause all sorts of connection problems, and is recommended to be removed and replaced with another solution such as Avast! anti-virus.
#46 [19:06] <pie_flavor> ??> Pineapple av/mcafee/uninstall
#47 [19:06] <Absol> Pineapple: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#48 [19:06] * hacker [hacker@notlogged] has quit. (Client Quit)
#49 [19:06] <thomas_andrews> pie_flavor, the settings for that are off
#50 [19:06] <pie_flavor> thomas_andrews: They are now off or they were already off?
#51 [19:07] <thomas_andrews> they were already, i assume, since I went to turn them off, and it already was marked that way
#52 [19:07] * Cazfro [Cazfro@notlogged] has quit. (Ping timeout: 180 seconds)
#53 [19:07] <pie_flavor> thomas_andrews: Then turn them on, and try that.
#54 [19:08] <thomas_andrews> turned on...ill see if that changes anything
#55 [19:10] * Dad [Dad@notlogged] has joined #minecrafthelp
#56 [19:10] * Dad is now known as Guest99256
#57 [19:11] <thomas_andrews> what was the issue flag that you saw in the error log?
#58 [19:12] <thomas_andrews> just curious what it looks like
#59 [19:12] <pie_flavor> thomas_andrews: Anything relating to EXCEPTION_ACCESS_VIOLATION is nearly always because of VBOs.
#60 [19:12] <thomas_andrews> gotcha
#61 [19:13] <pie_flavor> thomas_andrews: ig#icd or ig##icd means flip the VBOs. Usually people have them on already, so it turns to off.
#62 [19:13] <pie_flavor> thomas_andrews: Referring to 'problematic frame' here.
#63 [19:13] <pie_flavor> thomas_andrews: If it said ig4dev, then they'd have to play 1.7.4 or earlier.
#64 [19:13] * Guest99256 [Guest99256@notlogged] has quit. (Ping timeout: 180 seconds)
#65 [19:15] <thomas_andrews> i was having issues with video drivers on the machine as a whole before and applied a driver update. so it seems very plausible
#66 [19:16] <thomas_andrews> seems the new driver is not very good though as my framerates are a lot lower now
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#69 [19:18] <Ulven> I just bought minecraft, and as soon as i create my world the game crashes
#70 [19:18] <urielsalis> ??> Ulven launcher/crash-log
#71 [19:18] <Absol> Ulven: We need to see your crash log, which appears after a crash.
#72 [19:18] <Absol> Ulven: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#73 [19:20] <Ulven> http://paste.ubuntu.com/23779293/
#74 [19:21] <pie_flavor> Ulven: Does it say Java (TM) Platform SE Binary has stopped working?
#75 [19:21] <Ulven> yes
#76 [19:22] <pie_flavor> Ulven: Turn off VBOs in video settings before joining a world.
#77 [19:22] <Ulven> ok
#78 [19:25] <Ulven> it seems to work now, thanks so much
#79 [19:25] <thomas_andrews> amazing how frequently changing that setting seems to fix things
#80 [19:25] * pie_flavor tips fedora
#80 [19:26] <urielsalis> thomas_andrews, Blame intel
#81 [19:26] <pie_flavor> thomas_andrews: Nah, it's the same error over and over again. Unusual concentration of these guys today.
#82 [19:26] <pie_flavor> thomas_andrews: Must be a Tuesday. I could never get the hang of Tuesdays.
#83 [19:26] <urielsalis> pie_flavor, Windows update tuesday!
#84 [19:27] <thomas_andrews> intel/microsoft pushing an update to video drivers that is mucking about?
#85 [19:27] <urielsalis> thomas_andrews, Windows pushes all their updates on Tuesdays, so maybe they pushed that driver on windows update again -.-
#86 [19:28] <urielsalis> thomas_andrews, but having to turn VBO off is a issue with a badly coded intel driver that says it supports it, when it doesnt, and crashes when trying to use it
#87 [19:28] <thomas_andrews> fun times. i appreciate the help urielsalis and pie_flavor
#88 [19:28] * urielsalis tips hat
#88 [19:28] * pie_flavor tips fedora
#88 [19:28] * thomas_andrews [thomas_andrews@notlogged] has quit. ()
#89 [19:28] * pie_flavor tips red hat
#89 [19:28] <urielsalis> y u steal my bai frase
#90 [19:28] <pie_flavor> kek
#91 [19:28] <urielsalis> that I stole from webrosc
#92 [19:28] <urielsalis> that he stole from GreyVulpine
#93 [19:29] <pie_flavor> because jet fuel can't melt steel beams
#94 [19:29] * Pineapple [Pineapple@notlogged] has joined #minecrafthelp
#95 [19:29] * PeenNeen [PeenNeen@notlogged] has joined #minecrafthelp
#96 [19:29] <pie_flavor> unless it's trump-imported chinese steel
#97 [19:29] <urielsalis> but it can
#98 [19:29] * Dad [Dad@notlogged] has joined #minecrafthelp
#99 [19:29] <urielsalis> Pineapple joins, first message is about chinese steel
#100 [19:29] <urielsalis> gj
#101 [19:29] <pie_flavor> kek
#102 [19:29] * Dad is now known as Guest40609
#103 [19:30] <PeenNeen> Hey guys, Im trying to log back in to minecraft for the first time in many years and im not sure what login info to use can someone help
#104 [19:30] <pie_flavor> Pineapple: did you remove McAfee?
#105 [19:30] <Pineapple> I deleted it but its still not working.
#106 [19:30] <pie_flavor> PeenNeen: You would use your username and password.
#107 [19:30] <PeenNeen> me?
#108 [19:30] <Guest40609> Having an issue on log in, my worlds are not showing up in log in screen, they are in my open dir saved folders though
#109 [19:30] <PeenNeen> yeah but that didnt work
#110 [19:30] <urielsalis> ??> PeenNeen irc/multitasking
#111 [19:30] <Absol> PeenNeen: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#112 [19:30] <urielsalis> Guest40609, are you using the same profile as before?
#113 [19:30] <urielsalis> Guest40609, different profiles can have different .minecraft directories
#114 [19:31] <pie_flavor> Pineapple: Can I get a new HJT log?
#115 [19:31] <Guest40609> yes computer crashed rebooted and now gone
#116 [19:31] <urielsalis> Guest40609, all worldsor just a single one that you had open at that time?
#117 [19:31] <Guest40609> yes it was single
#118 [19:32] <urielsalis> Guest40609, probably the world got corrupted
#119 [19:32] <urielsalis> Guest40609, as your pc rebooted while it was saving it
#120 [19:32] <Guest40609> is there a way to restore it
#121 [19:32] <urielsalis> Guest40609, backups
#122 [19:32] <pie_flavor> urielsalis: i can probs fix
#123 [19:33] <pie_flavor> urielsalis: have done before
#124 [19:33] <urielsalis> pie_flavor, mcedit?
#125 [19:33] <pie_flavor> urielsalis: nah, NBTExplorer
#126 [19:33] <pie_flavor> copying inventories and such
#127 [19:33] <urielsalis> pie_flavor, but the chunk that was being saved might be corrupted
#128 [19:33] <urielsalis> pie_flavor, or if level.dat was being saved....
#129 [19:33] <urielsalis> pie_flavor, go ahead if you like
#130 [19:33] <pie_flavor> Guest40609: Can you open the world folder, and tell me if you see these files: level.dat, level.dat_mcr, level.dat_old
#131 [19:33] * PeenNeen [PeenNeen@notlogged] has quit. (Ping timeout: 180 seconds)
#132 [19:35] <Pineapple> can I have a link to that website to give you the link again?
#133 [19:35] * Zashic [Zashic@notlogged] has quit. (Ping timeout: 180 seconds)
#134 [19:35] <pie_flavor> Pineapple: paste.ubuntu.com
#135 [19:35] * Guest40609 [Guest40609@notlogged] has quit. (Ping timeout: 180 seconds)
#136 [19:36] <Pineapple> http://paste.ubuntu.com/23779358/
#137 [19:37] <urielsalis> mcafee is still there
#138 [19:37] <pie_flavor> that it is
#139 [19:37] <pie_flavor> Pineapple: did you uninstall McAfee the normal way, or did you use the special uninstall tool like you were told?
#140 [19:38] <Pineapple> can you give me your way again
#141 [19:38] <pie_flavor> ??> Pineapple av/mcafee/uninstall
#142 [19:38] <Absol> Pineapple: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#143 [19:39] * hi [hi@notlogged] has joined #minecrafthelp
#144 [19:39] <Pineapple> "
#145 [19:39] <hi> i can not log into my mc account
#146 [19:39] <Pineapple> "enterprise software detected. see log file for more details
#147 [19:40] <Pineapple> incomplete unistallation
#148 [19:40] <urielsalis> Pineapple, its a work or school pc?
#149 [19:40] <Pineapple> home
#150 [19:40] <urielsalis> Pineapple, then why you have entrerprise mcafee?
#151 [19:40] <Pineapple> no clue
#152 [19:41] <pie_flavor> hi: what happens when you try
#153 [19:41] <mattym> Pineapple, What is the error you get?
#154 [19:42] <pie_flavor> <Pineapple> whenever I try to go onto a server it says, "Failed to connect to server, Not authenticated with Minecraft.net." How do I fix this?
#155 [19:42] <Pineapple> Incomplete Unistallation: Enterprise sofware detected. See log file for more details.
#156 [19:42] <urielsalis> ??> Pineapple login/relog
#157 [19:42] <urielsalis> ??> Pineapple launcher/relog
#158 [19:42] <Absol> Pineapple: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#159 [19:42] <urielsalis> Pineapple, you dummy
#160 [19:42] <urielsalis> pie_flavor*
#161 [19:43] <pie_flavor> OHHHHHHHHHHHH
#162 [19:43] <pie_flavor> urielsalis: you in trouble now
#163 [19:43] <Pineapple> Suck my balls
#164 [19:43] <pie_flavor> Pineapple: he meant to talk to me
#165 [19:43] <pie_flavor> Pineapple: top kek
#166 [19:43] <Andrio> /join --i-am-a-dummy #minecrafthelp
#167 [19:43] <urielsalis> Pineapple, and sucking-over-IP is not invented yet
#168 [19:43] <pie_flavor> Pineapple: he hit 'pi{tab}'
#169 [19:43] <pie_flavor> urielsalis: the magic of CTCP DCC can do anything
#170 [19:43] <Pineapple> my dad took over sry ;-;
#171 [19:44] * Ping_D [Ping_D@notlogged] has joined #minecrafthelp
#172 [19:44] <urielsalis> and sent a ctcp time to him instead of you again XD
#173 [19:44] <urielsalis> -pie_flavor- TIME Get a watch. rude
#174 [19:44] * Ping_D [Ping_D@notlogged] has quit. (Client Quit)
#175 [19:45] <hi> it says sorry, but we could not connect to our servers make sure that you are online and that minecraft is not blocked
#176 [19:45] <urielsalis> ??> hi tools/hjt
#177 [19:45] <Absol> hi: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#178 [19:45] <Absol> hi: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#179 [19:45] <hi> ok
#180 [19:46] <hi> i got a MacBook
#181 [19:46] <Pineapple> its working now thank you for your help. :D
#182 [19:47] <urielsalis> hi, you have gatekeeper enabled?
#183 [19:47] <hi> is it for a MacBook cause that is what i have
#184 [19:47] * Absol_ [Absol_@notlogged] has joined #minecrafthelp
#185 [19:47] <urielsalis> hi, yes
#186 [19:47] <urielsalis> ??> hi mac/gatekeeper
#187 [19:48] <Absol> hi: Newer versions of OS X add new security measures which give scary warning messages for any programs not from the App store. To force your computer to allow you to play Minecraft, disable Gatekeeper entirely by following the instructions at http://support.apple.com/kb/HT5290
#188 [19:48] <Absol> hi: This is what the gatekeeper dialog looks like: http://cargo.dcurt.is.s3.amazonaws.com/unsigned.jpg
#189 [19:48] <Absol_> .
#190 [19:48] * Lord_Ralex kicked Absol_ from #minecrafthelp (Reason: bsol_ :Absol_)
#191 [19:48] <pie_flavor> urielsalis: but he can't run HJT if he's on a mac
#192 [19:48] <urielsalis> pie_flavor, gatekeeper is for mac
#193 [19:48] <pie_flavor> urielsalis: but it's a SCPBE
#194 [19:48] <pie_flavor> urielsalis: i think you're mixing up names
#195 [19:49] <hi> ok i will disable it
#196 [19:49] * Near [Near@notlogged] has joined #minecrafthelp
#197 [19:49] <Near> Hello, my game says out of memory even though I completed all the steps?
#198 [19:50] <urielsalis> Near, you have any mods or resource packs?
#199 [19:50] <pie_flavor> Near: Just out of curiosity, why did you name yourself Absol?
#200 [19:50] <urielsalis> pie_flavor, you ruined it :P
#201 [19:50] <Near> Pie, It's my name I use for everything. Uriel, yes, I have Pixelmon.
#202 [19:50] <pie_flavor> Near: Top kek, it's also the name of the bot which is god of this channel.
#203 [19:51] <urielsalis> Near, pixelmon is the issue, it eats more RAM than chrome lol
#204 [19:51] <Near> Ah.
#205 [19:51] <pie_flavor> ??> near mods
#206 [19:51] <Absol> Near: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#207 [19:51] <Absol> Near: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#208 [19:51] <urielsalis> Near, also we dont help with mods
#209 [19:51] <pie_flavor> Illustrated above.
#210 [19:51] <Near> Ik. But I'm saying it's out of memory. So it's just the mod?
#211 [19:51] <pie_flavor> Near: Mods eat up butt-loads of memory.
#212 [19:51] <Near> Ok.
#213 [19:51] <Near> Thanks.
#214 [19:52] <urielsalis> Near, specially pixelmon
#215 [19:52] <Near> Mk.
#216 [19:52] <pie_flavor> Yeah, since it has an insane amount of content.
#217 [19:52] <Near> Thanks. :)
#218 [19:52] <urielsalis> pie_flavor, we should complete each other sentences
#219 [19:52] <urielsalis> pie_flavor, :P
#220 [19:52] <pie_flavor> urielsalis: I know sentences. I have the best sentences.
#221 [20:02] * hi [hi@notlogged] has quit. (Quit: Web client closed)
#222 [20:06] * Dad [Dad@notlogged] has joined #minecrafthelp
#223 [20:06] * Dad is now known as Guest43002
#224 [20:06] <Guest43002> how can you repair a worlds file if it is corrupted
#225 [20:07] <urielsalis> Guest43002, hi again Guest40609
#226 [20:07] <Guest43002> Hi got booted
#227 [20:07] <urielsalis> Guest43002, NBTExplorer, MCedit, Time
#228 [20:08] <Guest43002> does a backup automatically exist?
#229 [20:08] <urielsalis> Guest43002, no
#230 [20:08] <urielsalis> There are two type of people in the world
#231 [20:08] <urielsalis> Those who have backups, and those who havent lost data yet
#232 [20:08] <Guest43002> well i am the second lol
#233 [20:09] <Guest43002> so i probably shouldn't try to repair if I am backup illiterate?
#234 [20:10] <urielsalis> Im in the one that has auto backups running every night to a home NAS, versioned for a week, and that NAS being backed up every day to a offsite location, versioned for a month
#235 [20:10] <urielsalis> Guest43002, pie_flavor might be able to help
#236 [20:10] <thgilfodrol> the tools make it easy @ guest
#237 [20:10] * SANTIAGO [SANTIAGO@notlogged] has joined #minecrafthelp
#238 [20:10] * SANTIAGO [SANTIAGO@notlogged] has quit. (Client Quit)
#239 [20:11] <thgilfodrol> i can personally vouch for minecraft-region-fixer, used it a year or two back
#240 [20:12] <pie_flavor> Guest43002: Hello!
#241 [20:12] <pie_flavor> Guest43002: Never got an answer to the question earlier. Does the worldfolder contain level.dat, level.dat_old, and level.dat_mcr?
#242 [20:13] <pie_flavor> Guess I won't get one either.
#243 [20:15] * Trest [Trest@notlogged] has joined #minecrafthelp
#244 [20:17] <Trest> hi, whenever i try to log into my minecraft account this error happpens "sorry but we couldn connect to our servers please make sure that you are online and that minecraft is not blocked" i have no clue how to fix it either.
#245 [20:17] <urielsalis> ??> Trest tools/hjt
#246 [20:17] <Absol> Trest: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#247 [20:17] <Absol> Trest: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#248 [20:21] * Trest [Trest@notlogged] has quit. (Quit: Web client closed)
#249 [20:21] * Jess [Jess@notlogged] has joined #minecrafthelp
#250 [20:22] <Jess> I just changed my paswword and it still will not log me in
#251 [20:22] <pie_flavor> ??> Jess login/throttle
#252 [20:22] <Absol> Jess: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#253 [20:22] <Absol> Jess: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#254 [20:23] <Jess> I cant be locked out for an hour i need to be in now ;-;
#255 [20:23] <pie_flavor> Jess: Incorrect; you are locked out for an hour.
#256 [20:23] <Jess> can i not be locke out for an hour
#257 [20:24] <Jess> Is there a way you can unlock me from logging in
#258 [20:24] <Jess> i know its a safety thing but it was me it wasnt someone else
#259 [20:24] <pie_flavor> Jess: did you read the part 'and cannot be overridden'
#260 [20:24] <pie_flavor> Jess: and it was you, it's per-network not per-account
#261 [20:25] <Jess> why does it lock me out
#262 [20:25] <Jess> why is that even a thing
#263 [20:25] <pie_flavor> <Jess> i know its a safety thing
#264 [20:25] <pie_flavor> that's why
#265 [20:26] <pie_flavor> Jess: We are not Mojang, and we have no authority to do anything. Your problem is that you are locked out for an hour, and you can reset your password successfully once the hour is up.
#266 [20:26] <pie_flavor> Jess: There is no other help you can receive at this time.
#267 [20:26] <Jess> k
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#274 [20:50] <MalcomXD> Hey so Im attempting to get my account inormation for my old legacy account but the email i created it with no longer exists so I cant recieve the password email.
#275 [20:52] <pie_flavor> ??> MalcomXD account/send-email
#276 [20:52] <Absol> MalcomXD: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#277 [20:52] <Absol> MalcomXD: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#278 [20:52] <MalcomXD> Thank you
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#282 [21:23] <Plshelp123> When I try to play minecraft it crashes and tells me to update my graphics drivers yet I already did. I've changed nothing it did this on its own.
#283 [21:24] <mattym> Plshelp123, Do you have the link to your dxdiag report? If so please post the link in this chat.
#284 [21:25] <Plshelp123> I realize this is a diagnostic tool and it's up on my screen but I can't seem to find the link
#285 [21:26] <mattym> ??> Plshelp123 win/dxdiag
#286 [21:26] <Absol> Plshelp123: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#287 [21:29] <Plshelp123> Thank you I'll post it on ubuntu paste and see what happens from there as well as doing this chat on computer instead of mobile! Thanks once again
#288 [21:29] <mattym> Plshelp123, WHat?
#289 [21:29] <mattym> Plshelp123, Oh, yeah come back with the paste.ubuntu link when you have it
#290 [21:30] <Plshelp123> I'm chatting on a mobile phone and can't get my dxdiag report on thiis unless there is a link on the report
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#293 [21:34] <plshelp> Hello everytime i try to play minecraft it keeps crashin and tells me to update my graphics drivers yet i already did and this happened on its own without me touching anything.
#294 [21:34] <mattym> plshelp, Do you have the link?
#295 [21:34] <plshelp> oh yeah about that i have to create an account to the thing where i posted it umm ubuntu?
#296 [21:35] <mattym> plshelp, No
#297 [21:35] <plshelp> then what do i do? i have the stuff about the dxdiag
#298 [21:35] <pie_flavor> plshelp: You don't need to click the Download as text link.
#299 [21:35] <mattym> plshelp, All you need to do it post in on paste.ubuntu.com enter something in the poster box, then hit Paste!
#300 [21:36] <mattym> plshelp, Then just give us the url/address of the page it creates
#301 [21:36] <pie_flavor> mattym: 'download as text' opens a login page
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#303 [21:45] <plshelp> sorry i had to refresh the page my text wasnt showing up.
#304 [21:46] <mattym> plshelp, Were you able to get the paste link?
#305 [21:47] <plshelp> one sec
#306 [21:49] <plshelp> http://paste.ubuntu.com/23779800/
#307 [21:49] <mattym> plshelp, Ok one moment
#308 [21:49] <plshelp> okay
#309 [21:50] <mattym> plshelp, Download and Install the Catalyst Software Suite from this page http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%2010%20-%2064
#310 [21:50] <plshelp> okay thank you
#311 [21:51] <plshelp> will that fix the problem?
#312 [21:52] <mattym> plshelp, Should
#313 [21:52] <plshelp> okay thank you! have a nice night!!
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#316 [22:17] <ColdAxe> Hello
#317 [22:17] <thgilfodrol> hello
#318 [22:18] <ColdAxe> i was wondering if anyone has any problems with their mouse in minecraft like me
#319 [22:18] <thgilfodrol> can you provide more information about the issue?
#320 [22:19] <ColdAxe> I have to hold down the left click to move and drag items from chests into my inv
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#322 [22:19] <ColdAxe> its been going on for a while and i losed a lot of sw because of it
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#324 [22:20] <thgilfodrol> ColdAxe: is touch screen mode on>
#325 [22:20] * TheZarcod [TheZarcod@notlogged] has quit. (Client Quit)
#326 [22:20] <thgilfodrol> s/>/?
#327 [22:20] <ExtremeBot> thgilfodrol meant to say: ColdAxe: is touch screen mode on?
#328 [22:20] <ColdAxe> let me check
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#330 [22:21] <ColdAxe> lel it was on
#331 [22:21] <ColdAxe> well i guess thanks
#332 [22:21] <ColdAxe> bye!
#333 [22:22] <thgilfodrol> ColdAxe: np
#334 [22:22] <thgilfodrol> have fun
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#339 [22:38] <Samantha_> I'm trying to play in a realm I created with Minecraft: Windows 10 Edition. It is saying 'Your realm will soon be updated. You will need an update too. Check for game update now?' And then two options for 'Check store' and 'Continue'. When I click Check store, it sends me to windows store but there is no option to update. Just 'Play' and 'Game hub'. When I click continue, it sends me back to the main screen with the realms and world
#340 [22:39] <urielsalis> Samantha_, probably they are updating realms
#341 [22:39] <urielsalis> Samantha_, try again later and it should work
#342 [22:40] <Samantha_> My friend can get into the realm with the pocket edition. Is it different for PC and mobile?
#343 [22:40] <urielsalis> Samantha_, they are in different stores so probably
#344 [22:40] <Samantha_> Gotcha, okay, thank you.
#345 [22:41] * urielsalis tips hat
#345 [22:41] <pie_flavor> urielsalis: your hat tipped over
#346 [22:41] * urielsalis retips hat
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#347 [22:41] * Absol kicked HitlersBitchSlave from #minecrafthelp (Reason: itlersBitchSlave :Keep it civilized, you are just a human being)
#348 [22:41] <pie_flavor> urielsalis: s/hat/fedora/
#349 [22:41] <ExtremeBot> pie_flavor thinks urielsalis meant to say: retips fedora
#350 [22:41] <urielsalis> names getting more original
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#357 [23:46] <rex> i forgot my email that i used for my account. is there any way to use a new email?
#358 [23:47] <pie_flavor> ??> rex account/forgot-email
#359 [23:47] <Absol> rex: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#360 [23:48] <rex> thank you
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