#1 [11:26] * GavnarAnej [GavnarAnej@notlogged] has joined #minecrafthelp
#2 [11:29] * Rayy [Rayy@notlogged] has joined #minecrafthelp
#3 [11:29] <Rayy> HEy
#4 [11:29] <GavnarAnej> Hello
#5 [11:29] <Rayy> can you help me?
#6 [11:30] <GavnarAnej> I will try to... What is your problem.
#7 [11:30] <Rayy> have this java.lang.nullpointerexception group
#8 [11:30] <GavnarAnej> https://www.youtube.com/watch?v=GwrEkA6Pt_8
#9 [11:31] <GavnarAnej> Try this.
#10 [11:31] * ConAar2 [ConAar2@notlogged] has joined #minecrafthelp
#11 [11:32] <ConAar2> Hey, I'm having an issue with OpenGL/Pixel Format not accelerated
#12 [11:33] <GavnarAnej> ConAar2 try this.
#13 [11:33] <GavnarAnej> https://www.youtube.com/watch?v=wSoNX9-fNoQ
#14 [11:34] <muffingurl911> I need help
#15 [11:34] <GavnarAnej> My problem is that I can't login in my account. I try everything and I try to contact Mojang and Minecraft and I hope I will get help but I don't...
#16 [11:35] <muffingurl911> I had the same problem so I just bought it again...
#17 [11:35] <muffingurl911> but
#18 [11:35] <GavnarAnej> Yes?
#19 [11:35] <muffingurl911> my issue is i can't launch any version other than 1.7.10
#20 [11:35] * Rayy [Rayy@notlogged] has quit. (Ping timeout: 180 seconds)
#21 [11:35] * mrepicmaster [mrepicmaster@notlogged] has joined #minecrafthelp
#22 [11:36] * scorpions022 [scorpions022@notlogged] has joined #minecrafthelp
#23 [11:36] <GavnarAnej> Ohh... But I don't want spend 25 eur again.
#24 [11:36] <muffingurl911> I tried downloading nvadia and it says my system doesn't support it
#25 [11:36] <GavnarAnej> Muffingur I can't help this...
#26 [11:36] <mrepicmaster> Attempting to move successful download to... this is my problem and i cant install minecrafz
#27 [11:36] <scorpions022> Hi, I'm Italian....someone understand me?
#28 [11:37] * mrepicmaster [mrepicmaster@notlogged] has quit. (Client Quit)
#29 [11:37] <scorpions022> When I enter password and nick I reed this message: MCLeaks ALT-Token has to be 16 chars long!
#30 [11:37] <muffingurl911> ok im trying to also set up a server but it won't accept my java?
#31 [11:38] <GavnarAnej> Scorpion I can't help and muffingur I don't have anything helpful.
#32 [11:39] <GavnarAnej> I can't get my account back. All passwords are wrong and this even gmail thats right it says its wrong.
#33 [11:41] * muffingurl911 [muffingurl911@notlogged] has quit. (Ping timeout: 180 seconds)
#34 [11:44] * EthanGum [EthanGum@notlogged] has joined #minecrafthelp
#35 [11:44] <EthanGum> hello can i get some help
#36 [11:45] <EthanGum> im getting this error
#37 [11:45] <GavnarAnej> Yes sure.
#38 [11:45] <EthanGum> Unable to locate the Java runtime. Error details: Incorrect function Filename on disk: javaw.exe Path: C:\Users\Ethan\Desktop\runtime\jre-x64\1.8.0_25\bin\javaw.exe Exists: false
#39 [11:45] <EthanGum> thats the error
#40 [11:46] <GavnarAnej> Well thats problem becuse you don't have all that you get when you download minecraft in same folder or you delete something.
#41 [11:46] <EthanGum> how do i get the javaw back
#42 [11:46] <GavnarAnej> Download it.
#43 [11:46] <EthanGum> where
#44 [11:47] <GavnarAnej> Or try to download all data.
#45 [11:47] <EthanGum> how
#46 [11:47] <GavnarAnej> https://www.java.com/en/download/windows-64bit.jsp
#47 [11:48] * EthanGum [EthanGum@notlogged] has quit. (Client Quit)
#48 [11:51] * LeonUndPaul [LeonUndPaul@notlogged] has joined #minecrafthelp
#49 [11:52] <LeonUndPaul> Hello
#50 [11:52] <GavnarAnej> Hey.
#51 [11:52] <LeonUndPaul> I cant change my minecraft password because i get no email
#52 [11:53] <LeonUndPaul> GavnarAnej?
#53 [11:53] <LeonUndPaul> junge
#54 [11:53] <LeonUndPaul> antworte
#55 [11:53] <LeonUndPaul> ich hasse dich
#56 [11:54] <GreyVulpine> LeonUndPaul - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#57 [12:00] <ConAar2> GavnarAnej I've tried to follow the video you sent, but when installing the Intel Graphics Drivers I would receive an error stating my laptop doesn't meet the minimum requirements for it. I can link you to my Dxdiag pastebin if you want
#58 [12:00] * emsebremse123 [emsebremse123@notlogged] has joined #minecrafthelp
#59 [12:02] <GavnarAnej> Oo...
#60 [12:02] <GavnarAnej> Well I don't know what to do.
#61 [12:03] <GavnarAnej> I lost my account so.
#62 [12:03] <GreyVulpine> ConAar2 - Link that dxdiag please.
#63 [12:03] <GreyVulpine> GavnarAnej - Lost how?
#64 [12:04] * Rec_slash [Rec_slash@notlogged] has joined #minecrafthelp
#65 [12:04] <GavnarAnej> Well I tried all passwords I changed or know and same gmail I do all combinations and still don't work.
#66 [12:04] <emsebremse123> hello. The Problem is. Die heruntergeladene Datei konnte nicht gespeichert werden. sk_sk.lang Name: sk_sk.lang URL: http://resources.download.minecraft.net/24/24efe88576d849226a234030cea7eaad0eb672f7 Fehler-Details: Attempting to move successful download to C:/Users\Devel\AppData\Roaming\.minecraft\assets\objects\24/24efe88576d849226a234030cea7eaad0eb672f7 Der Prozess kann nicht auf die Datei zugreifen, da sie von einem anderen Prozess v
#67 [12:04] <GreyVulpine> emsebremse123 - Bytefence is known to cause issues with Minecraft. Please see: https://bugs.mojang.com/browse/MCL-5546 -- For instructions on how to uninstall it.
#68 [12:04] <GreyVulpine> GavnarAnej - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#69 [12:05] <GavnarAnej> GreyVulpine nobody don't answer.
#70 [12:07] * ConAar2 [ConAar2@notlogged] has quit. (Ping timeout: 180 seconds)
#71 [12:07] <GreyVulpine> GavnarAnej - They do answer, they're the only people who can help you with your account issue
#72 [12:07] <GavnarAnej> And GreyVulpine I don't know my gmail I used for log in becuse if I would know I could change password.
#73 [12:08] <GavnarAnej> I tried all and it don't help. I will try your option.
#74 [12:09] <GavnarAnej> GreyVulpine and I don't know my transaction ID.
#75 [12:10] <GreyVulpine> Then leave it blank if you don't know it.
#76 [12:10] <GavnarAnej> GreyVulpine but I don't know if I could mail them.
#77 [12:11] <GreyVulpine> You can. Simply use that form
#78 [12:11] <GreyVulpine> GavnarAnej - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#79 [12:13] <GavnarAnej> GreyVulpine that happend I said it wont let me mail them.
#80 [12:13] <GavnarAnej> GreyVulpine I need to typed wich mail it was ID of transaction...
#81 [12:14] * EthanGum [EthanGum@notlogged] has joined #minecrafthelp
#82 [12:14] * emsebremse123 [emsebremse123@notlogged] has quit. (Quit: Web client closed)
#83 [12:14] <EthanGum> Unable to start Java. Error details: %1 is not a valid Win32 application Filename on disk: javaw.exe Path: C:\Users\Ethan\Desktop\runtime\jre-x64\1.8.0_25\bin\javaw.exe Exists: file
#84 [12:14] <EthanGum> i get that error
#85 [12:14] <EthanGum> any help?
#86 [12:15] <GreyVulpine> GavnarAnej - You'll need to put in at least the email address in which Mojang can contact you under the "Contact Email" field.
#87 [12:15] <GreyVulpine> EthanGum - Reinstall java?
#88 [12:15] <EthanGum> how?
#89 [12:15] <GreyVulpine> EthanGum - Why did you install java to your desktop?
#90 [12:15] <EthanGum> i didnt
#91 [12:15] <GreyVulpine> EthanGum - Path there says you did.
#92 [12:16] <EthanGum> when i start my launcher it installs the runtime folder on my desktop
#93 [12:16] <GavnarAnej> GreyVulpine no you don't understand me. I type mail that they can contact me but I need to type mail that I use before to log in.
#94 [12:16] <GavnarAnej> But any gmail wont work
#95 [12:17] <EthanGum> so how can i fix this
#96 [12:17] <GreyVulpine> EthanGum - Use the installer for minecraft from: https://minecraft.net/download/
#97 [12:17] <GreyVulpine> EthanGum - Use the big green button
#98 [12:18] <EthanGum> ok
#99 [12:19] <GreyVulpine> GavnarAnej - So, you're saying the field for "Account email address" is required?
#100 [12:20] <GavnarAnej> Yes
#101 [12:23] * Dinno [Dinno@notlogged] has joined #minecrafthelp
#102 [12:24] <GavnarAnej> GreyVulpine If I would know gmail I could change password without problem.
#103 [12:24] * Zane9321 [Zane9321@notlogged] has joined #minecrafthelp
#104 [12:24] <Dinno> my account has been haCKED, cant reset password as they mus have redirected the emails and hacked email account too.
#105 [12:24] <Zane9321> my minecraft is saying i dont have java runtime. im very bad with computers what do i do
#106 [12:24] <Dinno> how can i get my account back
#107 [12:25] <GreyVulpine> Dinno - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#108 [12:25] <Dinno> thanks
#109 [12:25] <GreyVulpine> GavnarAnej - There's unfortunately nothing we can do about it here. For account issues, only Mojang Support can help you with that
#110 [12:26] <GavnarAnej> Yeah, I would new live support help.
#111 [12:26] <GavnarAnej> Thank You for help GreyVulpine.
#112 [12:28] <Zane9321> how about nme
#113 [12:29] <GreyVulpine> Zane9321 - Try reinstalling minecraft using the installer from: http://www.minecraft.net/download
#114 [12:31] <Zane9321> i have i uninstalled everything else and then reinstalled several times and nothing happened
#115 [12:32] * Dinno [Dinno@notlogged] has quit. (Quit: Web client closed)
#116 [12:32] * Zane9321 [Zane9321@notlogged] has quit. (Quit: Web client closed)
#117 [12:32] * Zane9321 [Zane9321@notlogged] has joined #minecrafthelp
#118 [12:33] <Zane9321> minecraft says i dont have java runtime
#119 [12:34] * GavnarAnej [GavnarAnej@notlogged] has quit. (Ping timeout: 180 seconds)
#120 [12:34] <GreyVulpine> Zane9321 - Did you reinstall minecraft using the .msi installer?
#121 [12:34] <Zane9321> even though when i uninstall and install again it says installing runtime
#122 [12:34] <Zane9321> how do i know that
#123 [12:34] <Zane9321> i installed from minecrafts website
#124 [12:34] <GreyVulpine> Did you use: https://launcher.mojang.com/download/MinecraftInstaller.msi
#125 [12:34] * Lyucq_playz [Lyucq_playz@notlogged] has joined #minecrafthelp
#126 [12:35] <Zane9321> yes
#127 [12:36] <GreyVulpine> What's the exact error message you're getting?
#128 [12:36] <Zane9321> Unable to locate the Java runtime. Error details: Incorrect function Filename on disk: javaw.exe Path: C:\Program Files (x86)\Minecraft\runtime\jre-x64\1.8.0_25\bin\javaw.exe Exists: false
#129 [12:36] * juju [juju@notlogged] has joined #minecrafthelp
#130 [12:37] * juju [juju@notlogged] has quit. (Client Quit)
#131 [12:38] <GreyVulpine> Zane9321 - Could you head to C:\Program Files (x86)\Minecraft and delete the runtime folder?
#132 [12:38] <GreyVulpine> Then rerun minecraft.
#133 [12:39] <Zane9321> where can i find that
#134 [12:39] <GreyVulpine> Zane9321 - By going to your Computer and going to C:\Program Files (x86)\Minecraft
#135 [12:40] <Zane9321> like where in my computer, sorry im really bad with this
#136 [12:40] <GreyVulpine> Zane9321 - Do you see your C: drive?
#137 [12:41] * GDawg [GDawg@notlogged] has joined #minecrafthelp
#138 [12:41] <Zane9321> yes
#139 [12:41] <Zane9321> found it
#140 [12:41] <GreyVulpine> Zane9321 - Click on it, find the Folder named "Program Files (x86)
#141 [12:42] <GreyVulpine> Zane9321 - Go into that, find the folder named "Minecraft". go in there.
#142 [12:42] <Zane9321> i found runtime
#143 [12:42] <Zane9321> folder
#144 [12:42] <GreyVulpine> Delete that runtime folder. Then rerun minecraft
#145 [12:43] <Zane9321> says i need permission
#146 [12:43] <Zane9321> nvm hit skip
#147 [12:44] <Zane9321> when i go onto mc it says installing runtime and then the same error
#148 [12:45] <GreyVulpine> Close minecraft, then right click on Minecraft and select "Run as administrator"
#149 [12:46] <Zane9321> same thing
#150 [12:51] <GreyVulpine> Alright. Let's try this. Go to: https://www.java.com/en/download/manual.jsp -- Download and install the "Windows Offline (64-bit)"
#151 [12:53] <Zane9321> alright its downloading
#152 [12:54] <GreyVulpine> Zane9321 - Let me know when you've finished installing it.
#153 [12:55] <Zane9321> finished
#154 [12:56] <GreyVulpine> Launch minecraft. Do not hit play yet.
#155 [12:57] <Zane9321> done
#156 [12:57] <GreyVulpine> Go to "Launch options", then enable "Advanced settings". Go to Latest Version. See "Java executable"? Enable it. Press the yellow folder to the right of it. Let me know when you're here.
#157 [12:58] <Zane9321> im there
#158 [13:00] <GreyVulpine> Go to C:\program files\java\ -- do not use program files (x86). Let me know what folders you see there
#159 [13:01] * eric [eric@notlogged] has joined #minecrafthelp
#160 [13:01] * eric is now known as Guest27935
#161 [13:01] * MoonQueen [MoonQueen@notlogged] has joined #minecrafthelp
#162 [13:01] <Guest27935> can you help me
#163 [13:02] <Zane9321> jre1.8.0_44
#164 [13:02] <Guest27935> what
#165 [13:02] <MoonQueen> My account won't log in on my computer. It works on my boyfriend's, but refuses here. Anyone else have this?
#166 [13:03] * tom [tom@notlogged] has joined #minecrafthelp
#167 [13:03] * tom is now known as Guest58183
#168 [13:03] <Guest27935> how do i fix this : Unable to save download. af_za.lang Name: af_za.lang URL: http://resources.download.minecraft.net/d5/d5e35c6d33f5981a5ebc922f6a62213f2b50a8c2 Error details: Attempting to move successful download to C:/Users\baysi\AppData\Roaming\.minecraft\assets\objects\d5/d5e35c6d33f5981a5ebc922f6a62213f2b50a8c2 The process cannot access the file because it is being used by another process Filename on disk: 3a6d-4cbe-4829-0a1f P
#169 [13:04] <Guest58183> i have that exact same problem, how can it be resolved
#170 [13:04] <GreyVulpine> Guest27935 - Bytefence is known to cause issues with Minecraft. Please see: https://bugs.mojang.com/browse/MCL-5546 -- For instructions on how to uninstall it.
#171 [13:04] <Guest27935> ok
#172 [13:06] <Guest58183> i have the same problem
#173 [13:07] <Zane9321> what about the folders
#174 [13:07] <MoonQueen> Does anyone have any suggestions? Cause I can't even log into the site.
#175 [13:08] * thevortessence [thevortessence@notlogged] has joined #minecrafthelp
#176 [13:09] * epico1227 [epico1227@notlogged] has joined #minecrafthelp
#177 [13:09] * thevortessence [thevortessence@notlogged] has quit. (Client Quit)
#178 [13:10] <Zane9321> hello?
#179 [13:12] * epico1227 [epico1227@notlogged] has quit. (Ping timeout: 180 seconds)
#180 [13:15] * Zane9321 [Zane9321@notlogged] has quit. (Quit: Web client closed)
#181 [13:18] * Luka [Luka@notlogged] has joined #minecrafthelp
#182 [13:18] * MARII [MARII@notlogged] has joined #minecrafthelp
#183 [13:19] * MARII [MARII@notlogged] has quit. (Client Quit)
#184 [13:19] * Luka [Luka@notlogged] has quit. (Client Quit)
#185 [13:21] * MARII [MARII@notlogged] has joined #minecrafthelp
#186 [13:22] * MARII [MARII@notlogged] has quit. (Client Quit)
#187 [13:24] * Kratoxios [Kratoxios@notlogged] has joined #minecrafthelp
#188 [13:25] <Kratoxios> please i need help
#189 [13:25] <Kratoxios> with my minecraft account
#190 [13:25] <Odysseius> Kratoxios, Hello
#191 [13:25] <Kratoxios> my minecraft account is hackerd
#192 [13:25] <Odysseius> ??> Kratoxios account/hacked
#193 [13:25] <Absol> Kratoxios: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#194 [13:25] <Absol> Kratoxios: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#195 [13:26] <Kratoxios> That's why I need your help
#196 [13:26] <Kratoxios> They changed all my security questions and I have no way to recover them because my e-mail I have not used it for a long time so I do not remember the password
#197 [13:26] <Kratoxios> please help me
#198 [13:27] <Odysseius> Kratoxios, Contact Mojang with your transaction ID. Absol will give you the information you need for that.
#199 [13:27] * KeineAhnungFNA [KeineAhnungFNA@notlogged] has joined #minecrafthelp
#200 [13:27] <Odysseius> ??> Kratoxios account/trans-id
#201 [13:27] <Absol> Kratoxios: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#202 [13:27] <Odysseius> ??> Kratoxios account/send-email
#203 [13:27] <Absol> Kratoxios: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#204 [13:27] <Absol> Kratoxios: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#205 [13:27] <Kratoxios> There would be some way to change my password or my e-mail so I can solve it
#206 [13:29] <MoonQueen> Does anyone else have issues logging in with their comp? Mine thinks I don't exist, but lets me change my password infinitely, and I can log in anywhere else.
#207 [13:29] <Odysseius> MoonQueen, What does it say when you try to log in?
#208 [13:29] <Kratoxios> But I can not find the mail sent by mojang because I no longer use that mail to much and then I can not log in because I forget the password
#209 [13:30] <Odysseius> Kratoxios, You can recover the transaction ID, that is why Absol gave you a link to a page explaining how to do that.
#210 [13:30] <KeineAhnungFNA> my problem is my mail got deleted and now i cant do anything
#211 [13:30] <KeineAhnungFNA> my email*
#212 [13:31] <Odysseius> KeineAhnungFNA, You should still be able to use that email adress to log in.
#213 [13:31] <KeineAhnungFNA> No,its like my account has been deleted
#214 [13:31] <Odysseius> KeineAhnungFNA, Your Minecraft Account?
#215 [13:31] <KeineAhnungFNA> Yes
#216 [13:31] <Odysseius> KeineAhnungFNA, What is your Minecraft Username?
#217 [13:32] <KeineAhnungFNA> KeineAhnungFNA is the Username
#218 [13:32] <Kratoxios> But what happens is that I do not understand how to do it and if it has to do with the method of payment the card was from my dad who gave me my account for my birthday and I do not think he wants to lend it to me like that because of my carelessness
#219 [13:32] <Odysseius> Kratoxios, Without the transaction ID, you will not receive account support.
#220 [13:33] <KeineAhnungFNA> I already did write a support ticket,waiting 30 Minutes/24 Hours didnt do anything
#221 [13:33] <Kratoxios> Please help me at least by changing my security questions or some method to renew my email
#222 [13:33] <Odysseius> KeineAhnungFNA, https://help.mojang.com/customer/en/portal/articles/359446-when-will-i-hear-back-
#223 [13:33] <Odysseius> KeineAhnungFNA, Wait for them to answer.
#224 [13:33] <Kratoxios> But what is the reason for that
#225 [13:33] <Guest27935> how can i fix this : Unable to save download. af_za.lang Name: af_za.lang URL: http://resources.download.minecraft.net/d5/d5e35c6d33f5981a5ebc922f6a62213f2b50a8c2 Error details: Attempting to move successful download to C:/Users\baysi\AppData\Roaming\.minecraft\assets\objects\d5/d5e35c6d33f5981a5ebc922f6a62213f2b50a8c2 The process cannot access the file because it is being used by another process Filename on disk: 3a6d-4cbe-4829-0a1f
#226 [13:33] <MoonQueen> "Login failed. Invalid username or password." on the game, "Invalid email address or password." on the site. Earlier it said Error instead. I logged in on my Boyfriend's comp after this started happening with no issue.
#227 [13:34] <Odysseius> Kratoxios, The transaction ID is the only valid proof of purchase. If you don't have it, you don't have proof that you are the owner of the account.
#228 [13:34] <Odysseius> ??> Guest27935 av/bytefence
#229 [13:34] <Absol> Guest27935: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall Bytefence. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#230 [13:34] <Odysseius> Guest27935, Also, in the future, please read the messages you receive when joining this chatroom. Thanks.
#231 [13:34] <Odysseius> ??> MoonQueen login/throttle
#232 [13:34] <Absol> MoonQueen: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#233 [13:34] <Kratoxios> Why can not they help someone who bought their game
#234 [13:34] <Absol> MoonQueen: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#235 [13:34] <Kratoxios> Why can not they help someone who bought their game
#236 [13:34] <Odysseius> Kratoxios, They can, if you can prove that you did.
#237 [13:34] <Kratoxios> For a simple id
#238 [13:35] <Odysseius> Kratoxios, Without the transaction ID, you cannot prove that you did.
#239 [13:35] <MoonQueen> Except it happens on the FIRST TRY. Several days in a row or with weeks inbetween.
#240 [13:35] <KeineAhnungFNA> They did,They told me about Proxys or VPN/VPS/DNS,But something is wrong with the account,it somehow started as i wanted to change my optifine cape,then i wasnt able to log into my account again
#241 [13:35] <Odysseius> Kratoxios, If that system was not in place, someone else could easily just take over your account.
#242 [13:35] <Kratoxios> But how can I get it if I do not remember my password? Could you tell me please
#243 [13:35] <Odysseius> ??> KeineAhnungFNA tools/hjt
#244 [13:35] <Absol> KeineAhnungFNA: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#245 [13:35] <Absol> KeineAhnungFNA: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#246 [13:35] * acoolusername [acoolusername@notlogged] has joined #minecrafthelp
#247 [13:35] <Odysseius> Kratoxios, You have to recover your transaction ID.
#248 [13:36] <Odysseius> Kratoxios, How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#249 [13:36] <Kratoxios> But for something mojang asks me to login to my account
#250 [13:36] * acoolusername [acoolusername@notlogged] has quit. (Client Quit)
#251 [13:38] * PapaEddy [PapaEddy@notlogged] has joined #minecrafthelp
#252 [13:38] <Kratoxios> Ok already since my new mail I can send an e-mai to this email help@skrill.com to retrieve my ID
#253 [13:38] <PapaEddy> damn
#254 [13:38] <Kratoxios> I am right ?
#255 [13:38] <Odysseius> Kratoxios, Yes.
#256 [13:38] <PapaEddy> whats going on here
#257 [13:38] <Odysseius> PapaEddy, Hello
#258 [13:39] <PapaEddy> hi
#259 [13:39] <PapaEddy> So....
#260 [13:39] <KeineAhnungFNA> It sends me an error if i click on do a scan and save a log file
#261 [13:39] <MoonQueen> I already know it shouldn't be account related since other computers don't give me issues. But I have not changed anything on my computer that would block the game. If it were just the game, I'd reinstall it, but the site doesn't think I exist.
#262 [13:39] <Odysseius> KeineAhnungFNA, What error?
#263 [13:39] <Kratoxios> I put my email with which I bought the account
#264 [13:39] * hexadismal [hexadismal@notlogged] has joined #minecrafthelp
#265 [13:39] <Kratoxios> I put my email with which I bought the account or the new one
#266 [13:39] <PapaEddy> I tried d dowload any Minecraft Version but everytime it stopps and a windows is popping up
#267 [13:39] <Odysseius> MoonQueen, The lockout is IP-based, so yes, it can be device-related.
#268 [13:39] <hexadismal> hi
#269 [13:39] <Kratoxios> I put my email with which I bought the account or the new one
#270 [13:39] <PapaEddy> "Mistake :("
#271 [13:39] <Odysseius> Kratoxios, Give them all the details you have when contacting them.
#272 [13:39] <MoonQueen> Why doesn't it go away after months, though.
#273 [13:40] <Odysseius> MoonQueen, Ah sorry.
#274 [13:40] <Odysseius> ??> MoonQueen tools/hjt
#275 [13:40] <Absol> MoonQueen: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#276 [13:40] <Absol> MoonQueen: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#277 [13:40] <Odysseius> hexadismal, Hello
#278 [13:40] <hexadismal> i've been having throttle issues, and everything i've been told hasn't worked
#279 [13:40] <Odysseius> hexadismal, What throttle issues?
#280 [13:40] <hexadismal> lockout
#281 [13:40] <Odysseius> PapaEddy, What window?
#282 [13:40] <hexadismal> i forgot my pw
#283 [13:40] <hexadismal> then i changed it a lot
#284 [13:40] <hexadismal> then got locked out]
#285 [13:41] <Odysseius> hexadismal, What is the exact error message you receive when trying to log in?
#286 [13:41] <PapaEddy> A little windows on my screen
#287 [13:41] <Odysseius> PapaEddy, What does it say?
#288 [13:41] <hexadismal> then came here for help, three times, and it hasnt worked
#289 [13:41] <KeineAhnungFNA> For some reasonn your system denied write access to the Hosts file. If any hijacked domains are in this file, HijackThis may NOT be able to fix this
#290 [13:41] <hexadismal> invalid emal or password
#291 [13:41] <Odysseius> KeineAhnungFNA, Restart HJT as Administrator.
#292 [13:41] <hexadismal> Login failed. Invalid username or password.
#293 [13:41] <Odysseius> hexadismal, Contact Mojang with your transaction ID. Absol will give you the information you need for that.
#294 [13:41] <Odysseius> ??> hexadismal account/trans-id
#295 [13:41] <Absol> hexadismal: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#296 [13:41] <Odysseius> ??> hexadismal account/send-email
#297 [13:41] <Absol> hexadismal: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#298 [13:41] <Absol> hexadismal: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#299 [13:42] <hexadismal> what should i do from there?
#300 [13:42] <Kratoxios> I already sent the e-mail how long it would take
#301 [13:42] <Kratoxios> I already sent the e-mail how long it would take please
#302 [13:42] <hexadismal> oh ok
#303 [13:42] <Kratoxios> I already sent the e-mail how long it would take please ?¿
#304 [13:42] <Odysseius> Kratoxios, I don't know, a few business days at least.
#305 [13:42] <PapaEddy> Mistake :( We were unable to save the file fallbig.ogg
#306 [13:42] <Odysseius> ??> PapaEddy av/bytefence
#307 [13:42] <Absol> PapaEddy: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall Bytefence. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#308 [13:42] <Odysseius> PapaEddy, Also, in the future, please read the messages you receive when joining this chatroom. Thanks.
#309 [13:43] <hexadismal> ty
#310 [13:43] <hexadismal> ill come back if it fails again
#311 [13:43] <Kratoxios> Dear Gustavo Alosno Leiva Vásquez, Thank you for your email. We have received your inquiry and your case number is (#08538808). If you have any updates or want to add information, please Contact Us or reply to this message. Kind regards, The Skrill Team ref:_00D206xzl._500D01WIry5:ref Copyright © Paysafe Group plc. All rights reserved. Skrill Limited (FRN: 900001) is authorised by the Financial Conduct Authority under the Electronic Money
#312 [13:43] <MoonQueen> http://paste.ubuntu.com/25349060/
#313 [13:43] <Kratoxios> Dear Gustavo Alosno Leiva Vásquez, Thank you for your email. We have received your inquiry and your case number is (#08538808). If you have any updates or want to add information, please Contact Us or reply to this message. Kind regards, The Skrill Team ref:_00D206xzl._500D01WIry5:ref Copyright © Paysafe Group plc. All rights reserved. Skrill Limited (FRN: 900001) is authorised by the Financial Conduct Authority under the Electronic Money
#314 [13:43] <PapaEddy> ohm ok
#315 [13:43] <Odysseius> Kratoxios, STOP
#316 [13:43] * hexadismal [hexadismal@notlogged] has quit. (Client Quit)
#317 [13:44] <Odysseius> Kratoxios, Please do not spam. There is nothing else we can do here, you will have to wait for them to answer, and after you receive your transaction ID, contact Mojang.
#318 [13:44] <Kratoxios> they only told me that
#319 [13:44] <Kratoxios> please and my id ?
#320 [13:44] <KeineAhnungFNA> Uuuhm,if i paste it on pastebin,there are some Kappa symbols,is that normal?
#321 [13:44] <Odysseius> Kratoxios, Wait for Skrill to Answer.
#322 [13:44] <Odysseius> KeineAhnungFNA, Don't use pastebin, use the one Absol told you to use please.
#323 [13:45] <KeineAhnungFNA> Oops,i meant ubuntu
#324 [13:45] <Kratoxios> But that's the answer they gave me
#325 [13:45] <Odysseius> KeineAhnungFNA, Just ignore it in that case, and give me the link to the paste please.
#326 [13:45] <MoonQueen> Gotta head out. Thanks for the help.
#327 [13:45] <PapaEddy> soo i aleready turned off my anti virus system but it can dowload it
#328 [13:45] <Odysseius> Kratoxios, It's an automatic message.
#329 [13:45] * MoonQueen [MoonQueen@notlogged] has quit. (Quit: Web client closed)
#330 [13:45] <Kratoxios> I do not understand what is happening right now
#331 [13:45] <Odysseius> Kratoxios, Wait for them to answer.
#332 [13:46] <Kratoxios> So I have to wait until they send me the id
#333 [13:46] <Kratoxios> '¿
#334 [13:46] <Odysseius> Kratoxios, Yes.
#335 [13:46] <Kratoxios> its correct
#336 [13:46] <Kratoxios> ok thanks :D
#337 [13:46] * MrFace96 [MrFace96@notlogged] has joined #minecrafthelp
#338 [13:46] <KeineAhnungFNA> What do i have to do when i paste everything in,do i have to click on something?
#339 [13:46] <Odysseius> KeineAhnungFNA, Yes, "Paste!".
#340 [13:46] <Guest27935> how do i fix this : Unable to save download. az_az.lang Name: az_az.lang URL: http://resources.download.minecraft.net/fd/fdbd430508ca536d7ef4c2998151e33e38e34111 Error details: Attempting to move successful download to C:/Users\baysi\AppData\Roaming\.minecraft\assets\objects\fd/fdbd430508ca536d7ef4c2998151e33e38e34111 The process cannot access the file because it is being used by another process Filename on disk: f32c-5e83-57cd-c708 P
#341 [13:46] <Odysseius> KeineAhnungFNA, It's kinda explained in the instructions, they are there to be read please.
#342 [13:46] <Odysseius> ??> Guest27935 av/bytefence
#343 [13:46] <Absol> Guest27935: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall Bytefence. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#344 [13:46] <Odysseius> Guest27935, Also, in the future, please read the messages you receive when joining this chatroom. Thanks.
#345 [13:46] <MrFace96> I need some help, I made a stupid desicion and changed my minecraft name, is there anyway I can shorten the cooldown?
#346 [13:47] <KeineAhnungFNA> http://paste.ubuntu.com/25349085/
#347 [13:47] <Odysseius> MrFace96, No.
#348 [13:47] * Jens [Jens@notlogged] has joined #minecrafthelp
#349 [13:47] <MrFace96> Damnit thanks anyway
#350 [13:47] * MrFace96 [MrFace96@notlogged] has quit. (Client Quit)
#351 [13:47] <Jens> Hi
#352 [13:47] <Jens> I have a problem.
#353 [13:47] <Guest27935> what do i do to fix this: Unable to save download. az_az.lang Name: az_az.lang URL: http://resources.download.minecraft.net/fd/fdbd430508ca536d7ef4c2998151e33e38e34111 Error details: Attempting to move successful download to C:/Users\baysi\AppData\Roaming\.minecraft\assets\objects\fd/fdbd430508ca536d7ef4c2998151e33e38e34111 The process cannot access the file because it is being used by another process Filename on disk: f32c-5e83-57cd-
#354 [13:47] <Kratoxios> I would not have noticed if the cubecraft server had not banned me because someone else joined my account thanks for your help
#355 [13:47] <Odysseius> ??> Guest27935 av/bytefence
#356 [13:47] <Absol> Guest27935: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall Bytefence. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#357 [13:47] <Odysseius> Guest27935, :join
#358 [13:48] <Odysseius> Jens, What problem?
#359 [13:48] <Kratoxios> I would not have noticed if the cubecraft server had not banned me because someone else joined my account thanks for your help
#360 [13:48] <Jens> Hey, i can't start minecraft 1.8 or something.. http://paste.ubuntu.com/25349076/ Couldn't set pixel format org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:252) at org.lwjgl.opengl.Display.createWindow(Di
#361 [13:48] <Odysseius> Jens, I'm sorry, but your system does not support Windows 10, and you will have to downgrade to the version if Windows you had before (Settings > Update & Security > Go back to an earlier build, may be unavailable), or you will have to upgrade your hardware.
#362 [13:48] <Kratoxios> Then I will have to wait until in a few hours to send me my ID?
#363 [13:48] * wen [wen@notlogged] has joined #minecrafthelp
#364 [13:48] <Jens> Eh, don't support lmao
#365 [13:48] <Odysseius> Jasmine, And even with Windows 7, you can only play versions up to 1.7.2
#366 [13:48] <Odysseius> Kratoxios, A few days at least.
#367 [13:48] <Jens> Im using it right now?
#368 [13:49] * Joshua [Joshua@notlogged] has joined #minecrafthelp
#369 [13:49] <Joshua> when i start minecraft it crashes.
#370 [13:49] <Odysseius> Jens, It may work, but officially not support
#371 [13:49] * PapaEddy [PapaEddy@notlogged] has quit. (Quit: Web client closed)
#372 [13:49] * Joshua is now known as Guest88443
#373 [13:49] <KeineAhnungFNA> http://paste.ubuntu.com/25349085/ that should be it...I think
#374 [13:49] <Guest88443> my minecraft crashes when i start
#375 [13:49] <Kratoxios> Well at least I'm already glad that I was able to help because I was really worried about my account Thanks
#376 [13:49] <Jens> k, but why can't i start it?
#377 [13:50] <Jens> Is my laptop to bad?
#378 [13:50] <Guest88443> can someone help me??
#379 [13:50] <Kratoxios> Well at least I'm already glad that I was able to help because I was really worried about my account Thanks
#380 [13:50] <Kratoxios> I do not care how much to expect if I have a solution are the best
#381 [13:50] <Guest88443> my minecraft crashes when i start
#382 [13:50] <Odysseius> Sorry, I have to leave and do not have time anymore.
#383 [13:50] <Odysseius> Good Luck!
#384 [13:50] <Guest88443> my minecraft crashes when i start
#385 [13:51] <KeineAhnungFNA> What Version do you use?
#386 [13:51] <Guest27935> i deleted bytefence and it still shows me this: Unable to save download. az_az.lang Name: az_az.lang URL: http://resources.download.minecraft.net/fd/fdbd430508ca536d7ef4c2998151e33e38e34111 Error details: Attempting to move successful download to C:/Users\baysi\AppData\Roaming\.minecraft\assets\objects\fd/fdbd430508ca536d7ef4c2998151e33e38e34111 The process cannot access the file because it is being used by another process Filename on
#387 [13:51] * tyy [tyy@notlogged] has joined #minecrafthelp
#388 [13:51] * tyy [tyy@notlogged] has quit. (Client Quit)
#389 [13:51] * sebastian [sebastian@notlogged] has joined #minecrafthelp
#390 [13:53] <Guest88443> i used optifine
#391 [13:54] * ticket [ticket@notlogged] has joined #minecrafthelp
#392 [13:54] <ticket> hi
#393 [13:54] <Guest88443> help me
#394 [13:55] <Guest88443> what the fuck pussy ass bitch niggers
#395 [13:55] <Absol> Guest88443: Please keep it civil
#396 [13:55] * Jens [Jens@notlogged] has quit. (Ping timeout: 180 seconds)
#397 [13:55] * Lord_Ralex kicked Guest88443 from #minecrafthelp (Reason: uest88443 :Here is the door)
#398 [13:55] <ticket> im buying minecraft with a windows card and it has said placing order for about 3 hours
#399 [13:55] * Kratoxios [Kratoxios@notlogged] has quit. (Ping timeout: 180 seconds)
#400 [13:56] * wen [wen@notlogged] has quit. (Quit: Web client closed)
#401 [13:56] <ticket> PLEASE ANSWER
#402 [13:56] <KeineAhnungFNA> I think no team member is there yet
#403 [13:57] * ticket [ticket@notlogged] has quit. (Client Quit)
#404 [13:58] <Guest27935> how do i fix this: Unable to save download. az_az.lang Name: az_az.lang URL: http://resources.download.minecraft.net/fd/fdbd430508ca536d7ef4c2998151e33e38e34111 Error details: Attempting to move successful download to C:/Users\baysi\AppData\Roaming\.minecraft\assets\objects\fd/fdbd430508ca536d7ef4c2998151e33e38e34111 The process cannot access the file because it is being used by another process Filename on disk: f32c-5e83-57cd-c708 Pa
#405 [13:58] <GreyVulpine> Guest27935 - Bytefence is known to cause issues with Minecraft. Please see: https://bugs.mojang.com/browse/MCL-5546 -- For instructions on how to uninstall it.
#406 [13:59] <Guest27935> allready tryed that
#407 [13:59] <GreyVulpine> ??> Guest27935 tools/hjt
#408 [13:59] <Absol> Guest27935: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#409 [13:59] <Absol> Guest27935: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#410 [14:00] <KeineAhnungFNA> http://paste.ubuntu.com/25349085/ GreyVulpin do you know whats wrong?
#411 [14:01] <GreyVulpine> KeineAhnungFNA - What's happening with minecraft?
#412 [14:01] <KeineAhnungFNA> Its like my Account is deleted
#413 [14:01] <KeineAhnungFNA> i cant log into it
#414 [14:01] <GreyVulpine> KeineAhnungFNA - And what happens when you try to log into it?
#415 [14:01] <KeineAhnungFNA> Wrong username or password,i waited 30 Mins and 24 Hours,same problem
#416 [14:02] <GreyVulpine> KeineAhnungFNA - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#417 [14:02] <KeineAhnungFNA> Ok
#418 [14:02] <KeineAhnungFNA> They told me about Proxys or VPN
#419 [14:03] <GreyVulpine> KeineAhnungFNA - Did you use any of them?
#420 [14:04] <KeineAhnungFNA> Nope
#421 [14:05] <KeineAhnungFNA> The problem started as i turned my optifine cape off
#422 [14:05] <GreyVulpine> Bleh, optifine.
#423 [14:05] <KeineAhnungFNA> then i wasnt able to log into my account
#424 [14:05] <GreyVulpine> Yeah, I don't know what it is with optifine, but people that sign up for it, tend to have their accounts stolen or hijacked in some manner.
#425 [14:06] <KeineAhnungFNA> Sounds like my Account is gone?
#426 [14:06] <GreyVulpine> Couldn't tell you, contact mojang support and see what they have to say about it
#427 [14:07] <KeineAhnungFNA> ill look,what nasim replies then.Have a great day!
#428 [14:08] <Guest27935> this is what it gave me
#429 [14:08] <Guest27935> Logfile of Trend Micro HijackThis v2.0.5 Scan saved at 3:03:22 PM, on 8/19/2017 Platform: Unknown Windows (WinNT 6.02.1008) MSIE: Internet Explorer v11.0 (11.00.14393.0953) Boot mode: Normal Running processes: C:\Program Files (x86)\PasswordBoss\PasswordBoss.exe C:\Program Files\ByteFence\rtop\bin\rtop_bg.exe C:\Program Files (x86)\Tobii\Tobii EyeX\Tobii.EyeX.Engine.exe C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.e
#430 [14:09] <GreyVulpine> Guest27935 - I can see right there, Bytefence is still running on your computer
#431 [14:09] <GreyVulpine> Guest27935 - Uninstall it.
#432 [14:09] <Guest27935> but how
#433 [14:09] <GreyVulpine> Guest27935 - Bytefence is known to cause issues with Minecraft. Please see: https://bugs.mojang.com/browse/MCL-5546 -- For instructions on how to uninstall it.
#434 [14:10] <Guest27935> i already did
#435 [14:10] <GreyVulpine> No, you didn't.
#436 [14:11] <Guest27935> its not on the list
#437 [14:12] * Zane9321 [Zane9321@notlogged] has joined #minecrafthelp
#438 [14:12] <GreyVulpine> But it's on the list that you just posted as a running process. It's still installed and running.
#439 [14:12] <GreyVulpine> ??> Guest27935 av/adwcleaner
#440 [14:12] <Absol> Guest27935: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#441 [14:12] <Absol> Guest27935: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#442 [14:13] <Zane9321> when i open my minecraft this happens : Unable to locate the Java runtime. Error details: Incorrect function Filename on disk: javaw.exe Path: C:\Program Files (x86)\Minecraft\runtime\jre-x64\1.8.0_25\bin\javaw.exe Exists: false
#443 [14:14] * memedaddy69 [memedaddy69@notlogged] has joined #minecrafthelp
#444 [14:15] <memedaddy69> i dont know how to fix this error : Unable to save download. en_GB.lang
#445 [14:15] <GreyVulpine> memedaddy69 - Bytefence is known to cause issues with Minecraft. Please see: https://bugs.mojang.com/browse/MCL-5546 -- For instructions on how to uninstall it.
#446 [14:16] <Zane9321> does anyone know how to fix mine
#447 [14:17] <Guest27935> it sent me this: # AdwCleaner 7.0.1.0 - Logfile created on Sat Aug 19 19:15:58 2017 # Updated on 2017/05/08 by Malwarebytes # Database: 08-17-2017.2 # Running on Windows 10 Home (X64) # Mode: scan # Support: https://www.malwarebytes.com/support ***** [ Services ] ***** PUP.Optional.ByteFence, ByteFenceService PUP.Optional.Linkury.ACMB1, rtop ***** [ Folders ] ***** PUP.Optional.Legacy, C:\Users\baysi\AppData\Local\WebBar PUP.Optiona
#448 [14:17] <Zane9321> i think i was on with vulpine before
#449 [14:17] <GreyVulpine> Guest27935 - Did you remove Bytefence with adwcleaner? Try minecraft now
#450 [14:17] <GreyVulpine> Zane9321 - Ah, you're back. Where did we leave off?
#451 [14:17] <Zane9321> we were looking in what my java folder had in it
#452 [14:17] <Zane9321> i think
#453 [14:18] <GreyVulpine> Zane9321 - Right, can you head back there?
#454 [14:19] <Zane9321> in java it says jre1.8.0_144
#455 [14:19] <GreyVulpine> Zane9321 - Can you go into that folder, then the bin folder?
#456 [14:21] <Zane9321> im in it
#457 [14:21] <GreyVulpine> Zane9321 - Do you see a "Javaw.exe" file?
#458 [14:22] * Guest27935 [Guest27935@notlogged] has quit. (Ping timeout: 180 seconds)
#459 [14:22] <Zane9321> dont think so
#460 [14:23] <GreyVulpine> Zane9321 - What do you see in there?
#461 [14:24] * UnKnOwNdEaDmAn0 [UnKnOwNdEaDmAn0@notlogged] has joined #minecrafthelp
#462 [14:24] <UnKnOwNdEaDmAn0> I am getting an error "Login failed. Invalid username or password." I have been exchanging emails with a Minecraft support agent and they said to wait 30 minutes and it didn't help. Then they said to wait 1 hour and it didn't help. Then they said wait 24 hours and that didn't help and now they wont reply to my emails. I don't know what to do to play. Also I can log in on other computers just fine just not this current dev
#463 [14:24] <Zane9321> dtplugin folder server folder and plugin2 folder then like 50 other programs or something
#464 [14:25] <GreyVulpine> Zane9321 - Not the right folder then.
#465 [14:25] <Zane9321> ok
#466 [14:25] <GreyVulpine> Zane9321 - Are you under C:\program files\java\jre1.8.0_144\bin\ ?
#467 [14:25] <Zane9321> i believe so
#468 [14:26] <GreyVulpine> Double check
#469 [14:26] <Zane9321> how
#470 [14:26] <GreyVulpine> Zane9321 - What does it say at the top, for the path name?
#471 [14:27] <Zane9321> jre1.8.0_144 > bin
#472 [14:27] <GreyVulpine> Right, you're in the right folder. Scroll down, select the 'javaw' file
#473 [14:29] <Zane9321> i selected it but it cant open
#474 [14:29] <Zane9321> is that right
#475 [14:29] <GreyVulpine> Yeah, you should then see the path filled out in the minecraft launcher's "Java executable" field
#476 [14:29] * joe_ [joe_@notlogged] has joined #minecrafthelp
#477 [14:30] <Zane9321> what
#478 [14:30] <GreyVulpine> Zane9321 - So, starting from the top. Launch minecraft.
#479 [14:30] <Zane9321> ok
#480 [14:30] <GreyVulpine> Zane9321 - Go to "Launch options", then enable "Advanced settings". Go to Latest Version. See "Java executable"? Enable it. Press the yellow folder to the right of it.
#481 [14:31] <GreyVulpine> Zane9321 - Then, go to C:\program files\java\ jre1.8.0_144\bin and select the javaw file.
#482 [14:31] * KeineAhnungFNA [KeineAhnungFNA@notlogged] has joined #minecrafthelp
#483 [14:31] <joe_> after saving and exiting minecraft. I went back in game later to find myself in the middle of nowhere and all my stuff gone. please help.
#484 [14:31] <GreyVulpine> Zane9321 - Once you do so, it'll take you back to the launcher. Press play
#485 [14:32] <Zane9321> ok so i hit open
#486 [14:32] <Zane9321> on the file
#487 [14:32] * diego323 [diego323@notlogged] has joined #minecrafthelp
#488 [14:32] <GreyVulpine> Zane9321 - Yes
#489 [14:32] <KeineAhnungFNA> GreyVulpine,if you remember me from before,im unable to log into the account of my friend,too
#490 [14:33] <Zane9321> when i hit open it says i dont have permission
#491 [14:33] <GreyVulpine> KeineAhnungFNA - Not really sure what else I can tell you
#492 [14:34] <GreyVulpine> Zane9321 - Um, that shouldn't be right...
#493 [14:34] <diego323> I need help updating minecraft 1.12.1 and it keep failing, i need help plz
#494 [14:34] <Zane9321> oh no
#495 [14:35] <UnKnOwNdEaDmAn0> diego323 what error do you get? I'm not a professional or anything but ill see if i can help
#496 [14:35] * joe_ [joe_@notlogged] has quit. (Ping timeout: 180 seconds)
#497 [14:35] <diego323> Failed to download file. 1.12.1.jar Name: 1.12.1.jar URL: https://launcher.mojang.com/mc/game/1.12.1/client/83385d346cf7f97d1e447b888750fb88e9928b93/client.jar Error details: Request error -107: ERR_SSL_PROTOCOL_ERROR Filename on disk: 6d66-ec9e-898b-0348 Path: C:\Users\SKOOLB~1.DIE\AppData\Local\Temp\6d66-ec9e-898b-0348 Exists: file
#498 [14:35] * Veranna [Veranna@notlogged] has joined #minecrafthelp
#499 [14:35] <Zane9321> so do i need a new account
#500 [14:35] * sergio [sergio@notlogged] has joined #minecrafthelp
#501 [14:35] <GreyVulpine> Zane9321 - Nope.
#502 [14:35] <Zane9321> what can i do, nothing?
#503 [14:35] * Veranna [Veranna@notlogged] has quit. (Client Quit)
#504 [14:36] <GreyVulpine> Zane9321 - Give me a screenshot of the error you're getting when you select javaw.exe
#505 [14:36] <GreyVulpine> Zane9321 - Upload it to http://www.imgur.com and give us the link to it
#506 [14:36] * ninjaking [ninjaking@notlogged] has joined #minecrafthelp
#507 [14:37] <Zane9321> wait so when im in mc and i hit the yellow folder u mean take a sc of when opening javaw
#508 [14:37] <GreyVulpine> Zane9321 - Yes
#509 [14:37] <Zane9321> ok
#510 [14:37] <UnKnOwNdEaDmAn0> diego323 try getting your saves file and anything else you want to keep from you .minecraft folder and put it on your desktop the delete your .minecraft folder and run minecraft again.
#511 [14:37] <sergio> Hello, I'm with a problem with minecraft, and that's the one I'm going to send now
#512 [14:37] <sergio> - Initialization -- Details: Stacktrace: at bao.f(SourceFile:713) at net.minecraft.client.main.Main.main(SourceFile:148) -- System Details -- Details: Minecraft Version: 1.7.10 Operating System: Windows 8.1 (amd64) version 6.3 Java Version: 1.8.0_25, Oracle Corporation Java VM Version: Java HotSpot(TM) 64-Bit Server VM (mixed mode), Oracle Corporation Memory: 41492872 bytes (39 MB) / 127139840 bytes (121 MB) up to 523501568 bytes (499 MB) JVM F
#513 [14:38] <diego323> ok i wil try it
#514 [14:38] <UnKnOwNdEaDmAn0> sergio: use pastebin and send a link and ill see what i can do to help
#515 [14:39] <sergio> ok
#516 [14:39] <sergio> http://paste.ubuntu.com/25349409/
#517 [14:40] * KeineAhnungFNA [KeineAhnungFNA@notlogged] has quit. (Ping timeout: 180 seconds)
#518 [14:42] <UnKnOwNdEaDmAn0> sergio: what exactly is the problem?
#519 [14:42] <Zane9321> im having trouble pasting the screenshot from my clipboard
#520 [14:42] * arthur [arthur@notlogged] has joined #minecrafthelp
#521 [14:43] <sergio> Says that the video card is outdated
#522 [14:43] * Zokeiwi [Zokeiwi@notlogged] has joined #minecrafthelp
#523 [14:44] <UnKnOwNdEaDmAn0> then update it.
#524 [14:44] <UnKnOwNdEaDmAn0> do you know how ?
#525 [14:44] <Zokeiwi> Mon Minecraft affiche un code d'erreur : Impossible d'enregistrer le téléchargement. af_ZA.lang
#526 [14:44] <diego323> UnKnOwNdEaDmAn0 didnt work any other methods that will work?
#527 [14:44] <sergio> yes
#528 [14:44] <UnKnOwNdEaDmAn0> sergio: try that
#529 [14:45] <UnKnOwNdEaDmAn0> diego323: download the jar manually then and see if that works
#530 [14:45] <diego323> k
#531 [14:45] <mattym> ??> Zokeiwi av/bytefence
#532 [14:45] <Absol> Zokeiwi: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall Bytefence. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#533 [14:45] <mattym> sergio, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#534 [14:45] <mattym> ??> UnKnOwNdEaDmAn0 tools/hjt
#535 [14:45] <Absol> UnKnOwNdEaDmAn0: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#536 [14:45] <Absol> UnKnOwNdEaDmAn0: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#537 [14:45] <Zokeiwi> j'ai déjà relancer mais cela ne marche pas
#538 [14:45] <mattym> UnKnOwNdEaDmAn0, Make sure you do the instructions Absol wrote on the machine where you had the issue.
#539 [14:46] * arthur [arthur@notlogged] has quit. (Ping timeout: 180 seconds)
#540 [14:46] <sergio> ok
#541 [14:46] <UnKnOwNdEaDmAn0> Absol: what?
#542 [14:46] <UnKnOwNdEaDmAn0> Absol: sorry missed the first thing you said
#543 [14:46] <Zokeiwi> le message recommance : Can not save the download. af_ZA.lang
#544 [14:47] <mattym> ??> Zokeiwi av/bytefence
#545 [14:47] <Absol> Zokeiwi: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall Bytefence. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#546 [14:47] <Zokeiwi> c'est quoi ?.
#547 [14:47] <sergio> Thank you for the attention
#548 [14:47] <mattym> ??> Zokeiwi lang/fr
#549 [14:47] <Absol> Zokeiwi: Nous parlons uniquement en anglais ici. Cependant, vous pouvez, si vous le souhaitez, essayez d'utiliser un traducteur, comme https://translate.google.com/#fr/en
#550 [14:47] <Zokeiwi> j'y suis mais je dois faire quoi ?
#551 [14:48] <Zokeiwi> What is ByteFence?
#552 [14:48] <Zane9321> my computer isnt allowing me to take a screenshot GreyVulpine
#553 [14:49] <Zokeiwi> I'm on ByFence what do I do?
#554 [14:49] <mattym> Zane9321, Pressing the Print Screen button on the keyboard should capture the screen, then on imgur you should just be able to paste or Control + V it.
#555 [14:49] <mattym> Zane9321, If that doesnt work, try Control + Print Screen then the same
#556 [14:50] <mattym> Zokeiwi, Read the instructions on the page Absol linked.
#557 [14:50] * ejango [ejango@notlogged] has joined #minecrafthelp
#558 [14:50] * sergio [sergio@notlogged] has quit. (Ping timeout: 180 seconds)
#559 [14:51] <ejango> hi when i try to open minecraft it says Failed to download file. hit3.ogg
#560 [14:51] <mattym> ejango, Can you hit the More Info button and copy the full error to the chat
#561 [14:51] <Zane9321> thanks
#562 [14:51] <ejango> yes
#563 [14:51] <ejango> Name: hit3.ogg URL: http://resources.download.minecraft.net/ad/ad126e435cca94054bf0d616301799a105526cde Error details: UNKNOWN/-130 Filename on disk: ad126e435cca94054bf0d616301799a105526cde Path: /Users/elorachadbone/Library/Application Support/minecraft/assets/objects/ad/ad126e435cca94054bf0d616301799a105526cde Exists: false Copy to clipboard
#564 [14:52] <mattym> ejango, Do you have any Antivirus, Firewall, VPN, Ad Blocking or Parental Control software installed?
#565 [14:52] <ejango> i have firewall
#566 [14:52] <Zane9321> when i hit paste on imgur it says failed to upload
#567 [14:52] * jjs999jjs [jjs999jjs@notlogged] has joined #minecrafthelp
#568 [14:52] <Zokeiwi> I have to uninstall ByteFence to play Minecraft?
#569 [14:52] <UnKnOwNdEaDmAn0> okay so it saw i have a vpn running from an F:/ drive but i dont have an f drive.
#570 [14:53] <mattym> ejango, First disable it, then remove Minecraft from the Applications folder on the Mac, re-download it from minecraft.net/download and try installing it again.
#571 [14:53] <mattym> UnKnOwNdEaDmAn0, Can you get the report as instructed.
#572 [14:53] <ejango> ok
#573 [14:53] <ejango> thank you
#574 [14:53] <UnKnOwNdEaDmAn0> it dont let me save a log
#575 [14:54] <mattym> UnKnOwNdEaDmAn0, Run the instructions again from the start.
#576 [14:54] <diego323> i dont understand what im doing wrong, if im doing it right or not... i dont think im gonna be able to play
#577 [14:54] <diego323> today
#578 [14:54] <mattym> ??> diego323 tools/hjt
#579 [14:54] <Absol> diego323: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#580 [14:54] <Absol> diego323: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#581 [14:54] <UnKnOwNdEaDmAn0> okay its on the main menu
#582 [14:55] <diego323> ok
#583 [14:55] <UnKnOwNdEaDmAn0> okay i got it. give me a second
#584 [14:56] * QuQufas [QuQufas@notlogged] has joined #minecrafthelp
#585 [14:56] <Zane9321> GreyVulpine here is the image link http://imgur.com/TkhXd0e
#586 [14:57] <mattym> Zane9321, Close the Minecraft launcher, and try deleting the entire runtime folder within the Minecraft folder, then re-open the launcher and try starting the game again.
#587 [14:58] * ray_and_ice [ray_and_ice@notlogged] has joined #minecrafthelp
#588 [14:58] <UnKnOwNdEaDmAn0> https://pastebin.com/Qqwzvue7
#589 [14:58] <diego323> <Absol what do i do to download
#590 [14:58] * Zokeiwi [Zokeiwi@notlogged] has quit. (Quit: Web client closed)
#591 [14:58] <mattym> ??> UnKnOwNdEaDmAn0 info/mcleaks
#592 [14:58] <Absol> UnKnOwNdEaDmAn0: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#593 [14:58] <Absol> UnKnOwNdEaDmAn0: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file.
#594 [14:58] <mattym> ??> UnKnOwNdEaDmAn0 win/hosts/edit
#595 [14:59] <Absol> UnKnOwNdEaDmAn0: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#596 [14:59] <Absol> UnKnOwNdEaDmAn0: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#597 [14:59] <Zane9321> sorry but how do i find the runtime folder again
#598 [14:59] <ray_and_ice> my minecraft wornt repond
#599 [14:59] <mattym> Zane9321, Its several folders up from where you are looking at javaw.exe
#600 [15:00] <Zane9321> ok
#601 [15:00] <ray_and_ice> i need help my minecarft says not responding
#602 [15:01] <UnKnOwNdEaDmAn0> what is MCleaks and AltDispenser?
#603 [15:01] <diego323> <Absol didnt let me download it
#604 [15:01] <diego323> well it did it just failed fro some reason
#605 [15:01] <diego323> for
#606 [15:01] <mattym> ??> ray_and_ice av/adwcleaner
#607 [15:01] <Absol> ray_and_ice: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#608 [15:01] <Absol> ray_and_ice: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#609 [15:02] * Raphael063 [Raphael063@notlogged] has quit. (Ping timeout: 180 seconds)
#610 [15:02] <mattym> diego323, What did it say?
#611 [15:02] <mattym> UnKnOwNdEaDmAn0, Something you used on that computer.
#612 [15:02] <Zane9321> still cant find it. is it labled runtime? and is it in the bin java folder
#613 [15:03] <diego323> it just failed but here is the error i keep getting every time the update fail - Name: 1.12.1.jar URL: https://launcher.mojang.com/mc/game/1.12.1/client/83385d346cf7f97d1e447b888750fb88e9928b93/client.jar Error details: Request error -107: ERR_SSL_PROTOCOL_ERROR Filename on disk: 7407-a7e1-bd4b-6d58 Path: C:\Users\SKOOLB~1.DIE\AppData\Local\Temp\7407-a7e1-bd4b-6d58 Exists: file
#614 [15:03] <mattym> Zane9321, No, its a few folders before that, as in bin and a few of the others are inside the runtime folder
#615 [15:03] <diego323> for the mc launcher
#616 [15:03] <mattym> diego323, We need the log Absol instructed you to make
#617 [15:03] <mattym> ??> diego323 tools/hjt
#618 [15:03] <Absol> diego323: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#619 [15:03] <Absol> diego323: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#620 [15:04] * memedaddy69 [memedaddy69@notlogged] has quit. (Ping timeout: 180 seconds)
#621 [15:04] <diego323> which one do i download
#622 [15:05] <mattym> diego323, Read the instructions
#623 [15:05] <diego323> ok
#624 [15:05] <Zane9321> oki deleted it
#625 [15:05] * QuQufas [QuQufas@notlogged] has quit. (Quit: Web client closed)
#626 [15:05] <Zane9321> now launch runtime?
#627 [15:06] <mattym> Zane9321, No re-open the minecraft launcher and try to start the game
#628 [15:06] <Zane9321> i mean minecraft'
#629 [15:06] <Zane9321> yah sorry
#630 [15:07] <Zane9321> same error saying unable to locate java runtime
#631 [15:07] <mattym> Zane9321, When you re-launched the game, did it go through the process of re-downloading the runtime folder?
#632 [15:08] <Zane9321> yes
#633 [15:09] <mattym> Zane9321, In the launcher, select Launch Option, then click on the launcher profile you use, and tell me if the slider next to Java Executable is on(green)
#634 [15:09] <Zane9321> ok
#635 [15:10] <Zane9321> yes it is
#636 [15:11] <diego323> k did it
#637 [15:11] <diego323> now what
#638 [15:11] <mattym> Zane9321, Set it to off, then save the profile and try to start the game. If it still gets the same issue, close the launcher and all windows, then delete the runtime folder again and try to relaunch it
#639 [15:11] <mattym> diego323, We need the link to the log you made
#640 [15:11] <diego323> oh ok
#641 [15:12] <Zane9321> ok
#642 [15:14] <diego323> here it is- http://paste.ubuntu.com/25349679/
#643 [15:15] <Zane9321> when i delete the runtime folder, i cant delete it unless i hit skip but i dont think its actually deleting
#644 [15:15] <mattym> Zane9321, Make sure all of the minecraft launcher or error windows are closed
#645 [15:16] * UnKnOwNdEaDmAn0 [UnKnOwNdEaDmAn0@notlogged] has quit. (Ping timeout: 180 seconds)
#646 [15:16] <mattym> diego323, Try uninstalling Kaspersky, then restart the PC and see if the game will complete the download/install.
#647 [15:16] <diego323> got it
#648 [15:17] <Zane9321> they are, the first option is contine when i hit delete but it says i need permission to perform it, the second thing is to skip so i do that and it says deleting but then its still there when i refresh
#649 [15:18] <mattym> Zane9321, Are you on your computers administrative account?
#650 [15:18] <diego323> wont work
#651 [15:18] <Zane9321> i dont know how to check that
#652 [15:18] <diego323> wont even let me open the app
#653 [15:19] <mattym> diego323, Which one?
#654 [15:19] <diego323> the kaspersky interent sercurity
#655 [15:22] <Zane9321> ??
#656 [15:26] <diego323> hello\
#657 [15:26] <mattym> diego323, Dont open the app, just uninstall it.
#658 [15:26] <Zane9321> how do i run my pc as an administrator
#659 [15:27] <diego323> ok
#660 [15:27] <mattym> Zane9321, Are you the only one that uses the PC?
#661 [15:27] <Zane9321> yes
#662 [15:27] <diego323> done now just restart my pc?
#663 [15:28] <mattym> diego323, Yes
#664 [15:28] <diego323> ok
#665 [15:28] <mattym> Zane9321, Shouldn't be an issue then, one moment
#666 [15:28] <Zane9321> ok
#667 [15:29] <mattym> Zane9321, Hit the Windows button on your taskbar, then go into Settings(gear icon)
#668 [15:30] <mattym> Zane9321, The Your Info tab should show your computer account, and show if its listed as an Administrator, possibly give you the option to change it to one
#669 [15:30] <Zane9321> how do i open that tab
#670 [15:31] <mattym> Zane9321, Its usually the one thats already open after you hit Settings, otherwise it should be listed on the right menu, may show up as Accounts/Users
#671 [15:31] * diego323 [diego323@notlogged] has quit. (Ping timeout: 180 seconds)
#672 [15:33] <Zane9321> yes im and administrator
#673 [15:33] <Zane9321> an*
#674 [15:33] * harry [harry@notlogged] has joined #minecrafthelp
#675 [15:34] <mattym> Zane9321, Hmm, try restarting the computer, then before doing anything else, try to remove the runtime folder then running the game agian
#676 [15:34] <harry> hello
#677 [15:34] <harry> i need help
#678 [15:34] <Zane9321> ok then come back here?
#679 [15:34] <mattym> Zane9321, Only if the issue continues
#680 [15:34] <harry> eveytime i try to play minecraft it has an error
#681 [15:34] <Zane9321> ok
#682 [15:35] <mattym> harry, What does the error say?
#683 [15:35] <harry> it say that unable to save data
#684 [15:36] <harry> hello
#685 [15:36] <mattym> harry, What is the exact message?
#686 [15:36] <harry> Unable to save download. de_at.lang
#687 [15:37] <mattym> ??> harry av/bytefence
#688 [15:37] <Absol> harry: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall Bytefence. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#689 [15:37] <harry> k
#690 [15:38] * Zane9321 [Zane9321@notlogged] has quit. (Ping timeout: 180 seconds)
#691 [15:39] <harry> its still uninstalling
#692 [15:42] * Zane9321 [Zane9321@notlogged] has joined #minecrafthelp
#693 [15:43] * Rhonjude [Rhonjude@notlogged] has joined #minecrafthelp
#694 [15:43] <Zane9321> it worked but this just brings me back to the first problem
#695 [15:44] * Rhonjude [Rhonjude@notlogged] has quit. (Client Quit)
#696 [15:45] <mattym> Zane9321, On the error, click Show All, or More Info and copy the full error message to the chat
#697 [15:46] <Zane9321> io.netty.channel.AbstractChannel$AnnotatedConnectionException: Conection time out: no further information:
#698 [15:50] <mattym> Zane9321, Does this happen on any game you try to join?
#699 [15:51] <Zane9321> no
#700 [15:51] <Zane9321> and only one of my srevers works, the rest this appears
#701 [15:51] <mattym> Zane9321, Try joining this test server and see if you get the error: mctest.ae97.net
#702 [15:52] <Zane9321> ok
#703 [15:54] <Zane9321> it worked
#704 [15:55] <mattym> Zane9321, On the servers where you get the issues, make sure you have their info properly set up, otherwise you may need to contact the specific servers support
#705 [15:55] <Zane9321> ok
#706 [15:56] <mattym> Zane9321, A timeout generally means your not able to properly contact the server, or its taking to long to make the connection to it.
#707 [15:56] <Zane9321> let me try deleting one and putting it back on
#708 [15:57] <Zane9321> yay it wokred
#709 [16:05] * philly [philly@notlogged] has joined #minecrafthelp
#710 [16:06] <philly> [17:05:38] [Server thread/INFO]: Starting minecraft server version 1.12 [17:05:38] [Server thread/INFO]: Loading properties [17:05:38] [Server thread/WARN]: You specified a resource pack without providing a sha1 hash. Pack will be updated on the client only if you change the name of the pack. [17:05:38] [Server thread/INFO]: Default game type: SURVIVAL [17:05:38] [Server thread/INFO]: This server is running CraftBukkit version git-Spig
#711 [16:06] <philly> help
#712 [16:07] <philly> server instantly shuts
#713 [16:08] * jb [jb@notlogged] has joined #minecrafthelp
#714 [16:09] * jb [jb@notlogged] has quit. (Client Quit)
#715 [16:12] * Zane9321 [Zane9321@notlogged] has quit. (Ping timeout: 180 seconds)
#716 [16:15] * pivete09 [pivete09@notlogged] has joined #minecrafthelp
#717 [16:44] * ikbenNICLAS [ikbenNICLAS@notlogged] has joined #minecrafthelp
#718 [16:44] <ikbenNICLAS> hallo
#719 [16:44] <ikbenNICLAS> hallo
#720 [16:44] <ikbenNICLAS> hallo
#721 [16:45] * Rexy [Rexy@notlogged] has joined #minecrafthelp
#722 [16:45] <ikbenNICLAS> hallo
#723 [16:45] <Rexy> Hey
#724 [16:45] <ikbenNICLAS> cant login to my minecraft
#725 [16:45] <ikbenNICLAS> what must i do
#726 [16:45] <ikbenNICLAS> noting works
#727 [16:45] * Rexy [Rexy@notlogged] has quit. (Client Quit)
#728 [16:47] <ikbenNICLAS> fuck my life
#729 [16:47] <Absol> ikbenNICLAS: Please keep it civil
#730 [16:47] <ikbenNICLAS> :(
#731 [16:47] * oldtopman [oldtopman@notlogged] has joined #minecrafthelp
#732 [16:50] * ikbenNICLAS [ikbenNICLAS@notlogged] has quit. (Ping timeout: 180 seconds)
#733 [16:56] * Rexy [Rexy@notlogged] has joined #minecrafthelp
#734 [16:58] <Rexy> I can't download v. 1.12.1 and get the same message that is shown in the link, but I don't have byteware or any of the other antivirus that cause issues
#735 [16:59] * INeedHelp [INeedHelp@notlogged] has joined #minecrafthelp
#736 [16:59] <INeedHelp> Unable to save download. commons-lang3-3.1.jar Name: commons-lang3-3.1.jar URL: https://libraries.minecraft.net/org/apache/commons/commons-lang3/3.1/commons-lang3-3.1.jar Error details: Attempting to move successful download to C:/Users\Sheila\AppData\Roaming\.minecraft\libraries\org/apache/commons/commons-lang3/3.1/commons-lang3-3.1.jar The process cannot access the file because it is being used by another process Filename on di
#737 [17:00] <INeedHelp> Its says this when i try to luanch and download 1.7.10. Know why?
#738 [17:03] <INeedHelp> nvm
#739 [17:04] * INeedHelp [INeedHelp@notlogged] has quit. (Client Quit)
#740 [17:18] * Soprana [Soprana@notlogged] has joined #minecrafthelp
#741 [17:19] <Soprana> i can't dowload mc 1.12.1 da_dklang
#742 [17:20] <Soprana> da_dk.lang
#743 [17:20] * nick [nick@notlogged] has joined #minecrafthelp
#744 [17:21] * nick is now known as Guest7903
#745 [17:21] <Guest7903> i paid for the game and logged in to the right account but i can only play demo
#746 [17:22] <Guest7903> are u there
#747 [17:23] * Cyb3rSh0ck [Cyb3rSh0ck@notlogged] has joined #minecrafthelp
#748 [17:23] <Guest7903> are u there
#749 [17:23] <Cyb3rSh0ck> hi i forgot my email i have an old account from 2012 i always logged in with my nickname what should i do?
#750 [17:24] * sneezing_panda [sneezing_panda@notlogged] has joined #minecrafthelp
#751 [17:28] * Cyb3rSh0ck [Cyb3rSh0ck@notlogged] has quit. (Quit: Web client closed)
#752 [17:31] * jhonny789 [jhonny789@notlogged] has joined #minecrafthelp
#753 [17:33] <jhonny789> If I have a doubt with this link http://paste.ubuntu.com/******* and I do not know what to do after they gave me the code
#754 [17:33] <jhonny789> I do not know if you can help me with that
#755 [17:34] <mattym> jhonny789, If you were directed to provide a paste link, we need the full link
#756 [17:35] <jhonny789> es este http://paste.ubuntu.com/25350533
#757 [17:35] <jhonny789> This is http://paste.ubuntu.com/25350533
#758 [17:36] <mattym> jhonny789, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to reinstall your previous version of Windows, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#759 [17:38] <jhonny789> And how can I buy the hardware
#760 [17:39] <mattym> jhonny789, You would need to go to a store that sells computer hardware so that they can see what is compatible with your computer.
#761 [17:40] <jhonny789> Thank you
#762 [17:40] * Angel [Angel@notlogged] has joined #minecrafthelp
#763 [17:41] * Angel is now known as Guest42739
#764 [17:41] * Guest42739 [Guest42739@notlogged] has quit. (Client Quit)
#765 [17:42] * powerpown [powerpown@notlogged] has joined #minecrafthelp
#766 [17:43] * powerpown [powerpown@notlogged] has quit. (Client Quit)
#767 [17:48] * Hackusate_420 [Hackusate_420@notlogged] has joined #minecrafthelp
#768 [17:48] * Hackusate_420 [Hackusate_420@notlogged] has joined #minecrafthelp
#769 [17:48] * Hackusate_420 [Hackusate_420@notlogged] has left #minecrafthelp
#770 [18:01] * AngelTheRabbit [AngelTheRabbit@notlogged] has joined #minecrafthelp
#771 [18:02] <AngelTheRabbit> I have a crash report DXDIAG I was hoping to get help with
#772 [18:02] <AngelTheRabbit> http://paste.ubuntu.com/25350744/
#773 [18:03] * Soprana [Soprana@notlogged] has quit. (Ping timeout: 180 seconds)
#774 [18:03] <AngelTheRabbit> It as something to do with pixels but I can't seem to figure it out
#775 [18:04] * CheeseSandwitch [CheeseSandwitch@notlogged] has joined #minecrafthelp
#776 [18:04] * CheeseSandwitch [CheeseSandwitch@notlogged] has quit. (Client Quit)
#777 [18:05] * AngelTheRabbit [AngelTheRabbit@notlogged] has quit. (Client Quit)
#778 [18:06] * MomsterTheOnlyOne [MomsterTheOnlyOne@notlogged] has joined #minecrafthelp
#779 [18:07] <MomsterTheOnlyOne> I have been getting an error about Pixels. Minecraft keeps crashing. Do post my link for the DxDiag Pastebin Here?
#780 [18:12] * Lukas [Lukas@notlogged] has joined #minecrafthelp
#781 [18:12] <MomsterTheOnlyOne> Is anyone here? am I allowed to share my Pastebin Dxdiag link here or is that considered private?
#782 [18:12] <Lukas> hello?
#783 [18:12] <MomsterTheOnlyOne> hi
#784 [18:13] <Lukas> can you help me?
#785 [18:13] <MomsterTheOnlyOne> are you getting crash reports too
#786 [18:13] <Lukas> nope
#787 [18:13] <MomsterTheOnlyOne> no im here for help myself
#788 [18:13] <Lukas> i am trying to get help
#789 [18:13] <MomsterTheOnlyOne> I am too
#790 [18:13] <Lukas> ah cool
#791 [18:13] <MomsterTheOnlyOne> i keep getting crash reports for pixels
#792 [18:13] <Lukas> well, then i will play a bit more
#793 [18:14] <MomsterTheOnlyOne> yup least you can play
#794 [18:14] <MomsterTheOnlyOne> enjoy
#795 [18:15] <Lukas> well i do crach a lot, but i can play a ltiitle
#796 [18:16] <MomsterTheOnlyOne> mine won't even open
#797 [18:17] <MomsterTheOnlyOne> well teh launcher does but crashes immediately
#798 [18:18] * Lericia [Lericia@notlogged] has joined #minecrafthelp
#799 [18:18] * Lericia [Lericia@notlogged] has quit. (Client Quit)
#800 [18:19] * ILOVEDOGS [ILOVEDOGS@notlogged] has joined #minecrafthelp
#801 [18:20] <ILOVEDOGS> I can't login to my Minecraft account because I accidentally put it in the bin.
#802 [18:21] <Lukas> then download it again
#803 [18:21] <ILOVEDOGS> how
#804 [18:21] <Lukas> go to minecraft.net
#805 [18:22] <Lukas> and press download
#806 [18:22] <ILOVEDOGS> yah
#807 [18:22] <ILOVEDOGS> okay thanks
#808 [18:22] <Lukas> np
#809 [18:27] * lauti [lauti@notlogged] has joined #minecrafthelp
#810 [18:28] * lauti [lauti@notlogged] has quit. (Client Quit)
#811 [18:29] * Lukas [Lukas@notlogged] has quit. (Ping timeout: 180 seconds)
#812 [18:29] <MomsterTheOnlyOne> can anyone help i get a pixel error in the crash report and minecraft wont launch
#813 [18:32] * king7798 [king7798@notlogged] has joined #minecrafthelp
#814 [18:33] * AIDEN [AIDEN@notlogged] has joined #minecrafthelp
#815 [18:34] * AIDEN [AIDEN@notlogged] has quit. (Client Quit)
#816 [18:36] * king7798 [king7798@notlogged] has quit. (Ping timeout: 180 seconds)
#817 [18:39] * MoonQueen [MoonQueen@notlogged] has joined #minecrafthelp
#818 [18:39] <MoonQueen> Hey. Moonqueen again.
#819 [18:59] * ILOVEDOGS [ILOVEDOGS@notlogged] has quit. (Ping timeout: 180 seconds)
#820 [19:00] * Lil_Shadowz [Lil_Shadowz@notlogged] has joined #minecrafthelp
#821 [19:00] <Lil_Shadowz> My minecraft wont load
#822 [19:00] * jjs999jjs [jjs999jjs@notlogged] has quit. (Quit: Leaving)
#823 [19:00] <Lil_Shadowz> i keep on trying to repair it but it just wont launch
#824 [19:01] * Brandude [Brandude@notlogged] has joined #minecrafthelp
#825 [19:01] * Brandude [Brandude@notlogged] has quit. (Client Quit)
#826 [19:01] * Brandude [Brandude@notlogged] has joined #minecrafthelp
#827 [19:03] * Brandude_ [Brandude_@notlogged] has joined #minecrafthelp
#828 [19:04] <Brandude_> whenever I try to play minecraft on the latest version this crack report comes up.
#829 [19:04] <Brandude_> Name: de_at.lang URL: http://resources.download.minecraft.net/4e/4eb97cc67b48e44a3224e5faaa97edaea07257c7 Error details: Attempting to move successful download to C:/Users\Brandude\AppData\Roaming\.minecraft\assets\objects\4e/4eb97cc67b48e44a3224e5faaa97edaea07257c7 The process cannot access the file because it is being used by another process Filename on disk: c9bd-747e-84d3-7e03 Path: C:\Users\Brandude\AppData\Local\Temp\c9bd-747e-84d3-7e03 Exist
#830 [19:04] <GreyVulpine> Brandude - Bytefence is known to cause issues with Minecraft. Please see: https://bugs.mojang.com/browse/MCL-5546 -- For instructions on how to uninstall it.
#831 [19:05] * Brandude [Brandude@notlogged] has quit. (Ping timeout: 180 seconds)
#832 [19:09] <MoonQueen> Hey. I talked to a couple others earlier. My computer thinks my password and username are wrong regardless of if I try the game or the site. It isn't my account. I can log in elsewhere fine. It isn't repeated wrong logins either. It has done this for months and on several first tries.
#833 [19:09] <GreyVulpine> ??> MoonQueen tools/hjt
#834 [19:09] <Absol> MoonQueen: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#835 [19:09] <Absol> MoonQueen: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#836 [19:10] <MoonQueen> http://paste.ubuntu.com/25349060/ Did it earlier.
#837 [19:11] <MoonQueen> Checked a few minutes ago and it still isn't fixed, before you ask.
#838 [19:14] * Lil_Shadowz [Lil_Shadowz@notlogged] has quit. (Ping timeout: 180 seconds)
#839 [19:16] * sdcard [sdcard@notlogged] has joined #minecrafthelp
#840 [19:17] <sdcard> How do I install Minecraft on Linux, all I have is this .jar file?
#841 [19:18] <GreyVulpine> sdcard - Yup, launch it via your terminal: java -Xms1024M -jar minecraft.jar
#842 [19:18] <sdcard> Thank you!
#843 [19:21] * CapnSpaceBear [CapnSpaceBear@notlogged] has joined #minecrafthelp
#844 [19:22] * tim_ [tim_@notlogged] has joined #minecrafthelp
#845 [19:22] <tim_> hi all need some help
#846 [19:23] <CapnSpaceBear> I purchased Minecraft years ago and created an account with this nickname, "CapnSpaceBear," and used this account almost exclusively for offline play, just trying to re-download and start playing again on a new computer. I no longer have access to the registered e-mail, and apparently didn't set a security question, not sure what to do now.
#847 [19:23] <CapnSpaceBear> hey tim, here's to hoping.
#848 [19:24] <tim_> hi
#849 [19:24] <GreyVulpine> CapnSpaceBear - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#850 [19:24] * Kenwhey [Kenwhey@notlogged] has joined #minecrafthelp
#851 [19:24] <Kenwhey> Anyone here?
#852 [19:24] <Kenwhey> i have a problem connecting to a server
#853 [19:25] <Kenwhey> *lan world
#854 [19:25] <tim_> ok so here is the deal I launch minecraft on my windows ten surface book i launch minecraft and a minecraft icon appears in my taskbar but nothing else I have deinstalled reinstalled
#855 [19:26] <Kenwhey> It says io.netty.channel.AbstractChannel$annotatedConnectException: Connection timed out: no further information
#856 [19:26] <Kenwhey> no one here is helping :/
#857 [19:29] * Kenwhey [Kenwhey@notlogged] has quit. (Ping timeout: 180 seconds)
#858 [19:29] * Jenspi [Jenspi@notlogged] has joined #minecrafthelp
#859 [19:31] <Jenspi> hi! so first off, i want to mention that i do infact have webroot. it hasnt caused me problems ever before so im pretty sure it's not that + it allows minecraft and java to run. second, my problem is that when i try to play, an error pops up saying, "Unable to start Java. Error details: The requested operation requires elevation Filename on disk: javaw.exe Path: C:\Program Files (x86)\Minecraft\runtime\jre-x64\1.8.0_25\
#860 [19:34] <CapnSpaceBear> Thank you, GreyVulpine, ticket submitted, hoping for good news.
#861 [19:34] <CapnSpaceBear> Thank you, GreyVulpine, ticket submitted, hoping for good news.
#862 [19:34] * CapnSpaceBear [CapnSpaceBear@notlogged] has left #minecrafthelp
#863 [19:36] <MoonQueen> Should I send an error report with the link to a similar link?
#864 [19:38] <Jenspi> solved it myself, thanks guys e.e
#865 [19:38] * isaboza [isaboza@notlogged] has joined #minecrafthelp
#866 [19:39] <isaboza> I just bought an account and when I try to login it won't let me
#867 [19:39] <mattym> isaboza, What does it say when you try?
#868 [19:39] <isaboza> unknown username or password
#869 [19:40] <mattym> isaboza, Are you sure you are using the Mojang account (email and password) you used when you made the purchase?
#870 [19:40] <isaboza> yes I made a Minecraft account
#871 [19:41] <mattym> isaboza, What is the ingame username you chose?
#872 [19:41] <isaboza> Fairway2heaven
#873 [19:41] <mattym> isaboza, Are you able to log in at account.mojang.com/me ?
#874 [19:41] <isaboza> no
#875 [19:42] <mattym> isaboza, What does it say when you try there?
#876 [19:42] * LeonidasLofs [LeonidasLofs@notlogged] has joined #minecrafthelp
#877 [19:43] <isaboza> it tells me its an unknown username
#878 [19:43] <mattym> isaboza, Are you using a public/shared connection, or a VPN or similar?
#879 [19:44] <isaboza> I'm using my wifi at home
#880 [19:46] * LeonidasLofs [LeonidasLofs@notlogged] has quit. (Client Quit)
#881 [19:46] <mattym> isaboza, If you request a password reset, does it let you change it?
#882 [19:47] <isaboza> yes but then I still can't login
#883 [19:47] <mattym> ??> isaboza login/throttle
#884 [19:47] <Absol> isaboza: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#885 [19:47] <Absol> isaboza: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#886 [19:48] * Migue095 [Migue095@notlogged] has joined #minecrafthelp
#887 [19:48] <isaboza> ok
#888 [19:49] <isaboza> but I know my login isn't wrong bc I legit just made the account
#889 [19:49] <mattym> isaboza, Are you sure you arent using any type of VPN or similar service?
#890 [19:49] <isaboza> im noy sure
#891 [19:49] <isaboza> not
#892 [19:49] <mattym> ??> isaboza tools/hjt
#893 [19:49] <Absol> isaboza: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#894 [19:49] <Absol> isaboza: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#895 [19:50] <isaboza> ill just try again in an hour
#896 [19:50] * isaboza [isaboza@notlogged] has quit. (Quit: Web client closed)
#897 [19:53] * tim_ [tim_@notlogged] has quit. (Ping timeout: 180 seconds)
#898 [19:55] <MoonQueen> Does that effect it? The VPN?
#899 [19:56] <mattym> MoonQueen, Most VPN's are perpetually locked out
#900 [19:57] <MoonQueen> I'll try disabling mine for now.
#901 [20:00] <MoonQueen> That worked. Wil it stop working offline if I re enable it while playing?
#902 [20:02] * DarkNoddy [DarkNoddy@notlogged] has quit. ()
#903 [20:02] * knowhow [knowhow@notlogged] has quit. (Ping timeout: 180 seconds)
#904 [20:04] * MoonQueen [MoonQueen@notlogged] has quit. (Quit: Web client closed)
#905 [20:10] * lucaspvp200 [lucaspvp200@notlogged] has joined #minecrafthelp
#906 [20:13] * lucaspvp200 [lucaspvp200@notlogged] has quit. (Ping timeout: 180 seconds)
#907 [20:20] * luka [luka@notlogged] has joined #minecrafthelp
#908 [20:21] * lucaspvp200 [lucaspvp200@notlogged] has joined #minecrafthelp
#909 [20:21] <luka> what to do when "crash game" message appear in launcher?
#910 [20:21] <luka> what to do when "crash game" message appear in launcher?
#911 [20:23] * lucaspvp200 [lucaspvp200@notlogged] has left #minecrafthelp
#912 [20:25] * MomsterTheOnlyOne [MomsterTheOnlyOne@notlogged] has quit. (Ping timeout: 180 seconds)
#913 [20:30] * luka [luka@notlogged] has quit. (Quit: Web client closed)
#914 [20:40] * Mavrick [Mavrick@notlogged] has joined #minecrafthelp
#915 [20:40] <Mavrick> My minecraft is unable to locate java runtime
#916 [20:41] <Mavrick> Can you help?
#917 [20:42] <Mavrick> Unable to locate the Java runtime. Error details: Incorrect function Filename on disk: javaw.exe Path: C:\Program Files (x86)\Minecraft\runtime\jre-x64\1.8.0_25\bin\javaw.exe Exists: false
#918 [20:43] * Mavrick [Mavrick@notlogged] has quit. (Client Quit)
#919 [20:55] <Jasmine> Hi Odysseius.
#920 [20:55] * hi [hi@notlogged] has joined #minecrafthelp
#921 [20:55] <hi> Need help in game on Hypixel
#922 [20:56] * KoalaWolf22 [KoalaWolf22@notlogged] has joined #minecrafthelp
#923 [20:56] <hi> When i look around the frame rate slows down
#924 [20:56] <KoalaWolf22> Unable to save download. se_no.lang Name: se_no.lang URL: http://resources.download.minecraft.net/41/4108a415ce54839ab0460f9d55e504e42f5c3a7b Error details: Attempting to move successful download to C:/Users\powel\AppData\Roaming\.minecraft\assets\objects\41/4108a415ce54839ab0460f9d55e504e42f5c3a7b The process cannot access the file because it is being used by another process Filename on disk: 3bfa-f30f-6160-411e Path: C:\Users
#925 [20:56] <KoalaWolf22> I tried to download MC
#926 [20:56] <KoalaWolf22> and that popped up while downloading 1.12.1
#927 [20:57] <hi> Koala i know how to fix it
#928 [20:57] <KoalaWolf22> o-O
#929 [20:57] <KoalaWolf22> hi PLEASE TELL ME ;-;
#930 [20:57] <KoalaWolf22> you will be a god to me if you can help
#931 [20:57] <hi> check your applications for byte fence and uninstall
#932 [20:57] <hi> and it should work!
#933 [20:57] <KoalaWolf22> ohhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh
#934 [20:57] <KoalaWolf22> should i just uninstall bytefence?
#935 [20:58] <hi> Need help with sudden slow framerate
#936 [20:58] <hi> yes koala
#937 [20:58] <KoalaWolf22> not really
#938 [20:58] <KoalaWolf22> ;-;
#939 [20:58] <KoalaWolf22> mkay
#940 [20:58] <KoalaWolf22> thanks!
#941 [20:58] <KoalaWolf22> thanks!
#942 [20:58] * KoalaWolf22 [KoalaWolf22@notlogged] has left #minecrafthelp
#943 [20:58] <hi> Need help with sudden slow framerate please
#944 [20:58] * dabeast [dabeast@notlogged] has joined #minecrafthelp
#945 [20:58] <hi> When looking around my frames drop and freezes
#946 [20:59] <hi> Please help me
#947 [21:00] <hi> Need help with sudden slow framerate please
#948 [21:00] <hi> When looking around my frames drop and freezes
#949 [21:01] <dabeast> it says im using the wrong password and when i try to change it it says invalid user token what should i do
#950 [21:05] * dabeast [dabeast@notlogged] has quit. (Quit: Web client closed)
#951 [21:13] <hi> Need help with sudden slow framerate please
#952 [21:13] <hi> When looking around my frames drop and freezes
#953 [21:16] <hi> Need help with sudden slow framerate please
#954 [21:16] <hi> When looking around my frames drop and freezes
#955 [21:23] * caleb [caleb@notlogged] has joined #minecrafthelp
#956 [21:24] * Frisk [Frisk@notlogged] has quit. (Quit: What's this big red button?)
#957 [21:26] * iiTrixster_ [iiTrixster_@notlogged] has joined #minecrafthelp
#958 [21:27] <iiTrixster_> hey guys! I got this error message
#959 [21:27] <iiTrixster_> Name: so_so.lang URL: http://resources.download.minecraft.net/83/83f11ed6fef2cef15299e0313236de21ae770165 Error details: Attempting to move successful download to C:/Users\iiCha\AppData\Roaming\.minecraft\assets\objects\83/83f11ed6fef2cef15299e0313236de21ae770165 The process cannot access the file because it is being used by another process Filename on disk: bfea-547c-fc61-e7fe Path: C:\Users\iiCha\AppData\Local\Temp\bfea-547c-fc61-e7fe Exists: fil
#960 [21:27] <iiTrixster_> anyone know how i can fix it?
#961 [21:27] * ImRodri_x [ImRodri_x@notlogged] has joined #minecrafthelp
#962 [21:27] <caleb> so i had a very old verion of minecraft on an old computer and was trying to log back into minecraft.net on my laptop to try to redownload it. But all i know or remember is my old username and password, not even what email i had or an old verificatrion code. Think I'd still be able to retrieve it?
#963 [21:30] * hi [hi@notlogged] has joined #minecrafthelp
#964 [21:31] * ImRodri_x [ImRodri_x@notlogged] has quit. (Client Quit)
#965 [21:32] <hi> When I go on hypixel when I look around the frames drop and the movement isn't smooth like ussually but when im playing pixelmon everything is normal
#966 [21:32] <hi> When I go on hypixel when I look around the frames drop and the movement isn't smooth like ussually but when im playing pixelmon everything is normal
#967 [21:34] * sdcard [sdcard@notlogged] has quit. (Quit: Web client closed)
#968 [21:35] * suyane [suyane@notlogged] has joined #minecrafthelp
#969 [21:36] * suyane [suyane@notlogged] has quit. (Client Quit)
#970 [21:36] <iiTrixster_> Thanks anyways guys if anyone has the same just uninstall your antivirus and bam
#971 [21:36] <iiTrixster_> <3
#972 [21:37] * iiTrixster_ [iiTrixster_@notlogged] has quit. (Quit: Web client closed)
#973 [21:37] * Brandylovesgames [Brandylovesgames@notlogged] has joined #minecrafthelp
#974 [21:38] <hi> When I go on hypixel when I look around the frames drop and the movement isn't smooth like ussually but when im playing pixelmon everything is normal
#975 [21:39] <hi> PLease help me
#976 [21:41] * caleb [caleb@notlogged] has quit. (Quit: Web client closed)
#977 [21:44] <hi> When I go on hypixel when I look around the frames drop and the movement isn't smooth like ussually but when im playing pixelmon everything is normal
#978 [21:44] <hi> PLease help me
#979 [21:44] <Anna> just hypixel?
#980 [21:44] <Anna> does it happen in singleplayer?
#981 [21:45] <hi> Yes
#982 [21:45] <hi> but not on pixelmon multiplayer
#983 [21:45] <hi> it wasnt like that this morning
#984 [21:45] <Anna> and you've tried changing your settings?
#985 [21:45] <hi> not on single player
#986 [21:45] <hi> yes ive tried optifine too
#987 [21:45] <Anna> also, no mods being used?
#988 [21:45] <hi> nope
#989 [21:46] <hi> Optifine didnt solve it either
#990 [21:46] <Anna> is your computer a laptop?
#991 [21:46] <hi> Iyes
#992 [21:46] <Anna> is it plugged into power?
#993 [21:46] * timcoll [timcoll@notlogged] has joined #minecrafthelp
#994 [21:46] <hi> if u mean charging then yes
#995 [21:47] <timcoll> hi anyone out here to help
#996 [21:47] <Anna> timcoll: just explain your issue
#997 [21:47] <timcoll> On my pc the traditional mincraft app does not open when i double click it it opens an icon on my taskbar and that is it
#998 [21:48] <hi> Anna if its the charger pluged in then why because I was playing while charging this morning and it didnt happen
#999 [21:48] <Anna> hi: it isn't that then
#1000 [21:48] * Brandylovesgames [Brandylovesgames@notlogged] has quit. (Ping timeout: 180 seconds)
#1001 [21:48] <Anna> ??> hi tools/hjt
#1002 [21:48] <Absol> hi: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1003 [21:48] <Absol> hi: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1004 [21:49] <Anna> timcoll: the launcher or past that and minecraft?
#1005 [21:50] <timcoll> i double click the launcher on my desktop and it opens an icon on my taskbar and that is it
#1006 [21:51] <Anna> grass block or crafting table?
#1007 [21:51] <timcoll> no game no nothing
#1008 [21:51] <Anna> I meant the icon
#1009 [21:51] <timcoll> also as an aside the windows ten app works fine
#1010 [21:53] <timcoll> grass block
#1011 [21:53] <hi> Anna are you busy right now should i get someone else?
#1012 [21:53] <Anna> hi: do what Absol said
#1013 [21:53] <Anna> timcoll: shift+rightclick the icon and click maximize
#1014 [21:54] <Anna> timcoll: also have you already tried reinstalling minecraft?
#1015 [21:55] <timcoll> iIt worked
#1016 [21:55] <timcoll> i think now i have a block
#1017 [21:56] <timcoll> its all good thanks anna
#1018 [21:56] <Anna> yw
#1019 [21:59] * DigitalHunter [DigitalHunter@notlogged] has joined #minecrafthelp
#1020 [21:59] <hi> Absol here it is http://paste.ubuntu.com/25352033/ Btw absol is a awesome pokemon :)
#1021 [21:59] <hi> Absol here it is http://paste.ubuntu.com/25352033/ Btw absol is a awesome pokemon :)
#1022 [22:00] * DigitalHunter [DigitalHunter@notlogged] has left #minecrafthelp
#1023 [22:08] <hi> Does it take this long Anna?
#1024 [22:11] <Anna> ?? bot
#1025 [22:11] <Absol> bot: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#1026 [22:12] <Anna> hm
#1027 [22:12] <hi> ?
#1028 [22:13] <Anna> well, you have bytefence installed which usually causes issues with updating/downloading minecraft
#1029 [22:13] <Anna> but it shouldn't be directly causing any fps issues
#1030 [22:14] <Anna> would you like to try reinstalling minecraft?
#1031 [22:14] * JayModMC36 [JayModMC36@notlogged] has joined #minecrafthelp
#1032 [22:14] * JayModMC36 [JayModMC36@notlogged] has quit. (Client Quit)
#1033 [22:14] <hi> No its just program data i privielusly uninstalled it when downloading minecraft on my laptop
#1034 [22:15] * JayModMC36 [JayModMC36@notlogged] has joined #minecrafthelp
#1035 [22:15] <hi> Should i try a restart?
#1036 [22:15] <Anna> a restart?
#1037 [22:15] <JayModMC36> i cant remember my info like whats your favorite pet and stuff like that and im trying to change my skin
#1038 [22:15] <hi> Restart laptop
#1039 [22:15] <Anna> ??> JayModMC36 account/forgot-login
#1040 [22:15] <Absol> JayModMC36: If you forgot you login credentials please read: https://help.mojang.com/customer/portal/articles/329527-forgot-minecraft-login.
#1041 [22:15] <Absol> JayModMC36: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#1042 [22:15] <Anna> hi: you could try but I don't think that'll help
#1043 [22:16] <JayModMC36> ok
#1044 [22:16] <Anna> hi: have you tried reinstalling minecraft?
#1045 [22:16] <hi> No I dont think that would work because it works with pixelmon so maybe try going on to hypixel on 1.8?
#1046 [22:17] <Anna> but it doesn't work in singleplayer?
#1047 [22:17] <hi> havent checked
#1048 [22:17] <hi> ill check 1.8 first
#1049 [22:18] <Anna> I thought you said it didn't work in singleplayer already :/
#1050 [22:18] <Anna> if it is just hypixel then we can't help much and it's an issue with that server
#1051 [22:20] <hi> Lol i didnt think so just checked yeah its same on single player
#1052 [22:20] <hi> if i fix on single player would it work on servers? i think its just mc not the server
#1053 [22:20] <hi> But why does it work with forge?
#1054 [22:22] <hi> I dont know if this is a possibility but today there was a update for my laptop and after that this happened
#1055 [22:22] <hi> but i was playing without a problem after the update this morning
#1056 [22:25] * Gamesky [Gamesky@notlogged] has joined #minecrafthelp
#1057 [22:27] <Gamesky> dose any one know how to take a windows 10 edition save to a pe save?
#1058 [22:27] <Gamesky> and change it to a pe save*
#1059 [22:28] * Gamesky [Gamesky@notlogged] has quit. (Client Quit)
#1060 [22:32] <hi> Please answer
#1061 [22:32] * Migue095 [Migue095@notlogged] has quit. (Quit: Web client closed)
#1062 [22:35] <hi> Please answer me
#1063 [22:37] * Garzak [Garzak@notlogged] has joined #minecrafthelp
#1064 [22:38] <Garzak> I migrated an account like last year and i have checked all my emails and i can't find whcih one i migrated it to
#1065 [22:38] <Garzak> I have no idea what to do
#1066 [22:42] <Anna> ??> Garzak account/forgot-email
#1067 [22:42] <Absol> Garzak: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#1068 [22:42] <Anna> Garzak: if that doesn't help you'll have to email mojang about it
#1069 [22:43] <Anna> hi: is your pixelmon in a different .minecraft folder?
#1070 [22:44] * Zsquar3d [Zsquar3d@notlogged] has joined #minecrafthelp
#1071 [22:46] * Garzak [Garzak@notlogged] has quit. (Quit: Web client closed)
#1072 [23:07] * GC [GC@notlogged] has joined #minecrafthelp
#1073 [23:07] <GC> Hi
#1074 [23:08] <GC> I need help logging in to my minecraft
#1075 [23:08] <Anna> how exactly?
#1076 [23:08] <GC> I have the right password and stuff but i get errors
#1077 [23:09] <GC> when i log in
#1078 [23:09] <GC> I can sign in on line but not on the launcher
#1079 [23:10] <Anna> have you tried waiting an hour without trying to log in?
#1080 [23:10] <GC> yes
#1081 [23:10] <GC> I have treid 4hours
#1082 [23:10] <Anna> what is the error exactly?
#1083 [23:10] <GC> Invalid password or email
#1084 [23:11] <Anna> and you reset the password after an hour?
#1085 [23:11] <GC> I went on the help page and did what it said and i came here
#1086 [23:11] <GC> not after an hour
#1087 [23:12] <GC> I have reset it but I haven't after i have logged in for an hour
#1088 [23:13] * Krono [Krono@notlogged] has joined #minecrafthelp
#1089 [23:14] <GC> I am face palming so hard after a day of it not working it suddenly works
#1090 [23:15] <Anna> is it working now?
#1091 [23:15] <GC> kinda thanks to this page telling me to get ride of a vpn
#1092 [23:15] <GC> it is still launching but i signed in so
#1093 [23:15] <GC> but yes for now
#1094 [23:15] <Anna> ah
#1095 [23:16] * Krono [Krono@notlogged] has quit. (Ping timeout: 180 seconds)
#1096 [23:17] <GC> i think you have helped me before thanks anna
#1097 [23:17] <Anna> yw
#1098 [23:17] <GC> it works
#1099 [23:29] * lwack [lwack@notlogged] has joined #minecrafthelp
#1100 [23:30] <lwack> anyone know why i get a message telling me an error occured when i log in and to try again later?
#1101 [23:30] <Anna> does it give any more information?
#1102 [23:32] <lwack> an error prevented your request from being processed. please try again
#1103 [23:32] <lwack> thats what it tells me everytime i try to log in
#1104 [23:33] <Anna> has it always done that?
#1105 [23:33] <lwack> nope, just happened tonight for the first time
#1106 [23:34] <lwack> i have tried other accounts i have but the same message appears
#1107 [23:34] <Anna> ??> lwack tools/hjt
#1108 [23:34] <Absol> lwack: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1109 [23:34] <Absol> lwack: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1110 [23:36] * lwack [lwack@notlogged] has quit. (Quit: Web client closed)
#1111 [23:43] * phoom [phoom@notlogged] has joined #minecrafthelp
#1112 [23:45] * phoom [phoom@notlogged] has quit. (Client Quit)