#MinecraftHelp > 2018-04-10
#1 [00:09] * unabletoopen [webchat@108-215-242-44.lightspeed.mtryca.sbcglobal.net] has joined #minecrafthelp
#2 [00:09] <unabletoopen> I am unable to open my minecraft
#3 [00:10] <unabletoopen> help
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#5 [00:18] * heyitsme [webchat@ip68-229-237-73.ok.ok.cox.net] has joined #minecrafthelp
#6 [00:19] <heyitsme> Hello! I have had a problem with my launcher. When I try to click it, it won't do anything but have a grey screen. How do I solve this?
#7 [00:44] <heyitsme> Hello! I have had a problem with my launcher. When I try to click it, it won't do anything but have a grey screen. How do I solve this?
#8 [00:58] <heyitsme> Hello! I have had a problem with my launcher. When I try to click it, it won't do anything but have a grey screen. How do I solve this? I have tried multiple things; restarted my P.C, reinstalled minecraft. None of it is working for me.
#9 [01:09] * b0bbytables [~benhelps@1.144.111.24] has joined #minecrafthelp
#10 [01:09] <b0bbytables> I'm having trouble creating new level 4 maps for new regions - they always seem to center on me, rather than on the top right of the region. As such I can't stitch them together with item frames. Any ideas?
#11 [01:09] <b0bbytables> I'm using Bedrock minecraft 1.2.13.
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#14 [01:22] <b0bbytables> I'm having trouble creating new level 4 maps for new regions - they always seem to center on me, rather than on the top right of the region. As such I can't stitch them together with item frames. Any ideas?
#15 [01:22] <b0bbytables> I'm using Bedrock minecraft 1.2.13.
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#19 [01:59] <b0bbytables> My maps used to create for a fixed region ( eg 0x0 to 2048x2048 ) but now they always crate centred on my character. Any ideas how to change the behavior back?
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#24 [04:37] <jackplays> hi i keep getting, Unable to save download. da_dk.lang
#25 [04:37] <jackplays> can you help
#26 [04:39] <jackplays> is thereanybody that can help with my error
#27 [04:40] <jackplays> okis there any body else
#28 [06:04] * AutisitiShopkeepe [webchat@104.129.31.27.static.quadranet.com] has joined #minecrafthelp
#29 [06:06] <AutisitiShopkeepe> Hello, I am having issues logging in. I am VERY certain that my details are correct (I'm sure you hear this all the time). I logged in fine yesterday, but this morning, when I tried to log in it was rejected. I use a password bank, so I knew my password was correct but figured changing it might fix it so tried that anyway. So I have reset my passwo
#30 [06:06] <AutisitiShopkeepe> rd and definatly know it. The fact that it recognised the email and happily sent me the password reset email to the correct adress means I do know the correct email. So I am very confident that I know my log in details, and yet I cannot log in, either in client or on the mojang page. Help!
#31 [06:13] <Andrio> ??> AutisitiShopkeepe login/throttle
#32 [06:13] <Absol> AutisitiShopkeepe: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#33 [06:13] <Absol> AutisitiShopkeepe: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#34 [06:13] <AutisitiShopkeepe> alright thanks
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#40 [07:12] <AutisitiShopkeepe> Hi. I waited an hour, reset my password and tried again. It did not work
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#42 [07:42] * Frederick [webchat@ip-37-201-138-118.hsi13.unitymediagroup.de] has joined #minecrafthelp
#43 [07:42] <Frederick> https://paste.ubuntu.com/p/qjcd2wRQGS/
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#45 [07:47] * Techno_HD [webchat@x2f00366.dyn.telefonica.de] has joined #minecrafthelp
#46 [07:47] <Techno_HD> ich komm nicht in minecraft rein
#47 [07:48] <Techno_HD> I come in MInecraft
#48 [07:48] <Techno_HD> I come not in MInecraft
#49 [07:49] <Techno_HD> xdfhndkcucngfo
#50 [07:49] <Techno_HD> arfökrjuivm
#51 [07:49] <Techno_HD> fkxvjlhtnvuz
#52 [07:49] <Techno_HD> wehhiucfnt
#53 [07:49] * Absol kicked Techno_HD from #minecrafthelp (Reason: echno_HD :Stop spamming)
#54 [07:57] * matei [webchat@109.102.124.204] has joined #minecrafthelp
#55 [07:59] <matei> i cant not get on minecraft
#56 [08:00] <matei> i cant not install it
#57 [08:03] <matei> alo you are?
#58 [08:05] <matei> ive put the password 10 times
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#64 [08:59] * iUpX [webchat@50.104.208.46.dyn.plus.net] has joined #minecrafthelp
#65 [09:01] <iUpX> hi, I've been having problems with my minecraft client. I can only launch it in the version 1.12.2, and when I try to launch it in any other version, it closes instantly, not even leaving a crash report.
#66 [09:02] * Webchat_33680 [webchat@80-71-141-102.u.parknet.dk] has joined #minecrafthelp
#67 [09:02] <Webchat_33680> Hello?
#68 [09:03] <iUpX> Hi
#69 [09:04] <iUpX> can you all see this?
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#73 [09:05] <iUpX> Absol can you see these messages?
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#83 [10:43] <cleanplateclub> When i try to join a multiplayer world it says "failed to authenticate my connection" what do i do?
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#86 [10:53] * Matt is now known as Guest74318
#87 [10:54] <Guest74318> Good evening everyone. I am a in need of the ip ranges and ports required for a desktop client to login to there minecraft account, and download updates.
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#93 [11:49] <Naurasl> could some one help me?
#94 [11:52] <Naurasl> wb
#95 [11:52] <Naurasl> i need your help
#96 [11:53] <Naurasl> i bought the game when it was an new and newly made and since then i havnt played it so my email or my password nor my secuirty codes
#97 [11:54] <Naurasl> my email is the only thing that i can recall
#98 [11:55] <Naurasl> and when i click on the veryfi link i recive on mail it says error
#99 [11:55] <Naurasl> An error occurred. Could not load security challenge.
#100 [11:55] <Naurasl> it says
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#106 [12:14] <julian1> i cant install minecraft version 1.8.9 forge
#107 [12:14] <mattym> ??> julian1 mods
#108 [12:14] <Absol> julian1: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
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#114 [13:49] <Naurasl> help?
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#116 [13:50] * GoldenPhantom98 [webchat@054162e8.skybroadband.com] has joined #minecrafthelp
#117 [13:50] <GoldenPhantom98> hello?
#118 [13:50] <GoldenPhantom98> i need help
#119 [13:51] <GoldenPhantom98> minecraft 1.11 download wont save
#120 [14:15] <Guest74318> Absol is this a channel for anything? i asked a question 3 hours ago with no result, aswell no one elses question has been answered.
#121 [14:18] <mattym> Guest74318, Your question had no bearing in reality.
#122 [14:19] <Guest74318> do you just not know the answer? does anyone know the answer?
#123 [14:20] <mattym> Guest74318, There are no ip-ranges or ports required for YOU to download something
#124 [14:22] <Guest74318> yes there are. the client contacts servers to do these things. I do not have a "home network" this is an enterprise enviroment that requires ACL's in place.
#125 [14:23] <Lord_Ralex> The IPs will change depending on what the CDN decides the server it wants you to go to
#126 [14:23] <mattym> Guest74318, You are not the Mojang servers, so you do not need to have users log in
#127 [14:24] <Lord_Ralex> The only correct range is allowing *.mojang.com and *.minecraft.net
#128 [14:24] <Lord_Ralex> On port 443, since https
#129 [14:24] <Guest74318> i understand its behind a CDN. but even google knows what there ranges are.
#130 [14:25] <Lord_Ralex> Google also owns its ranges, Mojang does not.
#131 [14:27] <Lord_Ralex> The correct method is permitting the domain(s) accordingly. IP only only works if you know the IP will not change (and a range across the S3 network is not going to really help out much)
#132 [14:27] <Guest74318> if i could use a wildcard FQDN id of solved this issue last week.
#133 [14:27] <Lord_Ralex> Does it just do subdomains
#134 [14:27] <Guest74318> correct.
#135 [14:27] <Lord_Ralex> Because that's still possible.
#136 [14:27] <Lord_Ralex> authserver.mojang.com I know is one
#137 [14:27] <Lord_Ralex> sessionserver as well
#138 [14:27] <Guest74318> i agree.. i just need to know the relevant subdomaind
#139 [14:27] <Guest74318> subdomains*
#140 [14:28] <Lord_Ralex> There's a bunch really, depending on the process.
#141 [14:28] <Guest74318> i just need users to be able to login and download updates.
#142 [14:28] <Lord_Ralex> Those are at least 2
#143 [14:28] <Lord_Ralex> resources.minecraft.net, although i think it's actually under mojang
#144 [14:28] <Guest74318> ill add them and see where i get
#145 [14:29] <Lord_Ralex> libraries
#146 [14:29] <Lord_Ralex> I mean, really
#147 [14:29] <Lord_Ralex> Get the launcher, open the console on it, and it tells you the urls it's hitting
#148 [14:29] <Lord_Ralex> If the firewall is going to kill it, it says what url it hit, I know authserver.mojang.com and sessionserver.mojang.com are not as visible
#149 [14:30] <Lord_Ralex> But for resources, the launcher will specify if it can't get them
#150 [14:30] <Lord_Ralex> Also, Mojang is removing the s3 links directly, so don't add them if you see it
#151 [14:34] <Guest74318> is the console youre reffering to gui or cli? where does it dump the crash report?
#152 [14:36] <mattym> Guest74318, Launcher Settings, enable the console log, if the game was already installed, you need to clear the local files to have it re-pull them
#153 [14:52] * KubaK1337 [webchat@rt70.air-net.gda.pl] has joined #minecrafthelp
#154 [14:53] <KubaK1337> fjtyfud
#155 [14:53] <KubaK1337> drfccfffrcd
#156 [14:53] <KubaK1337> c
#157 [14:53] <KubaK1337> fv
#158 [14:53] <KubaK1337> vfg
#159 [14:53] * Absol kicked KubaK1337 from #minecrafthelp (Reason: ubaK1337 :Stop spamming)
#160 [14:59] * thelounge72 [webchat@pool-98-110-120-226.cmdnnj.fios.verizon.net] has joined #minecrafthelp
#161 [15:00] <thelounge72> My Minecraft won't launch.
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#163 [15:06] <thelounge50> I need help my minecraft plays music but it wont show the menu or anything I don't know what to do
#164 [15:07] <thelounge72> I need help with just launching minecraft...
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#169 [15:35] <thelounge50> can someone help me
#170 [15:37] * Drakopsen [webchat@athe730-c-multi-494.home.otenet.gr] has joined #minecrafthelp
#171 [15:37] <Drakopsen> Hi! I just bought the game and launched it. Unfortunately, it says "Game Crush". What can I do? Can I get a refund?
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#173 [15:57] * Webchat_97069 [webchat@99-40-27-9.uvs.irvnca.sbcglobal.net] has joined #minecrafthelp
#174 [15:57] <Webchat_97069> Hi Nick,
#175 [15:58] <Webchat_97069> My son keeps making purchases that disappear. He pays for lands that go away. Can you help?
#176 [16:36] <Webchat_97069> Hello! My son purchases Lands that disappear. He has been paying for them over and over and they don't stay on the game. What should we do?
#177 [16:39] <Webchat_97069> Hello! My son purchases Lands that disappear. He has been paying for them over and over and they don't stay on the game. What should we do?
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#179 [16:44] * Froehle [webchat@mta-75-188-92-160.columbus.rr.com] has joined #minecrafthelp
#180 [16:45] <Froehle> Hello, what’s the difference between the Xbox Live version on my computer and the mojang version, which one is better? I’m so utterly confused.
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#187 [17:11] * shannon [webchat@14.sub-174-205-15.myvzw.com] has joined #minecrafthelp
#188 [17:14] <shannon> Playing minecraft PE when it crashed. Restarted the world but it seems empty. See sky clouds but nothing else. Position was originally 0,-40,0 teleported to differe
#189 [17:15] <shannon> coordinates but no world content any sugge
#190 [17:16] <shannon> World size says its about 4mb. Is there a way to recover it?
#191 [17:41] * wattahay [webchat@pool-108-31-151-99.washdc.fios.verizon.net] has joined #minecrafthelp
#192 [17:42] <wattahay> I do not appear to have features after version 1.11, including llamas or woodland mansions.
#193 [17:42] <wattahay> I have reinstalled, and created many new worlds, without seeing the new features
#194 [17:45] <wattahay> I use the java version on Ubuntu Linux
#195 [17:45] <Webchat_97069> losing lands. Please help!
#196 [17:49] * wattahay [webchat@pool-108-31-151-99.washdc.fios.verizon.net] has quit. (Quit: webchat.esper.net)
#197 [17:56] <Webchat_97069> Can you help me? Losing LANDS. What can I do?
#198 [17:57] <mattym> Webchat_97069, What are you talking about?
#199 [17:59] <Webchat_97069> I purchased a map in Minecraft and when I try to use it it wants to charge me again and again.
#200 [17:59] <Webchat_97069> This is new, it's not happened before but now it keeps happening.
#201 [17:59] <mattym> Webchat_97069, In which version of the game?
#202 [17:59] <Webchat_97069> v1.2.14
#203 [18:00] <mattym> Webchat_97069, Contact the support for whatever platform your payments were done on.
#204 [18:00] <Webchat_97069> okay! Will doooooo!! Thank you!
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#207 [18:22] <Perija> Hello?
#208 [18:23] <Perija> I don't know what this is but I'm in desperate assistance with my account.
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#212 [18:43] <charzard> When I shut down my computer and reopened it, the Minecraft Launcher go away
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#214 [18:49] * Mod29 [webchat@104-136-62-178.res.bhn.net] has joined #minecrafthelp
#215 [18:49] <Mod29> i am trying to open minecraft but it continues to say cannot save download
#216 [18:50] <Mod29> i removed the incompatible software but it just changed the error slightly
#217 [19:08] * roberto [webchat@138.117.183.1] has joined #minecrafthelp
#218 [19:08] <roberto> crasa na versao 1.7.10
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#220 [19:22] * DVD [webchat@ool-2f11b97c.dyn.optonline.net] has joined #minecrafthelp
#221 [19:26] <DVD> How does Minecraft get it's maps in realms. Because I have a map that I want to give to Minecraft. But I don't know how to send it or give it to Minecraft.
#222 [19:31] * Polviz [webchat@c-73-45-56-181.hsd1.il.comcast.net] has joined #minecrafthelp
#223 [19:32] <Polviz> can you help me with the minecraft launcher it says no server status and i logged out
#224 [19:32] <Polviz> it wont let me login
#225 [19:32] <DVD> How does Minecraft get it's maps in realms. Because I have a map that I want to give to Minecraft. But I don't know how to send it or give it to Minecraft.
#226 [19:33] <Polviz> i need so much help
#227 [19:33] <DVD> I need help.
#228 [19:33] <DVD> I will help you. If you help me.
#229 [19:34] * Polviz [webchat@c-73-45-56-181.hsd1.il.comcast.net] has quit. (Client Quit)
#230 [19:40] * polviz [webchat@c-73-45-56-181.hsd1.il.comcast.net] has joined #minecrafthelp
#231 [19:41] <polviz> can one of you help me my account is broken i cant login and i know my account email and password perfectly, it just says no server status or something
#232 [19:41] <DVD> How does Minecraft get it's maps in realms. Because I have a map that I want to give to Minecraft. But I don't know how to send it or give it to Minecraft.
#233 [19:43] * polviz [webchat@c-73-45-56-181.hsd1.il.comcast.net] has quit. (Client Quit)
#234 [19:49] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has quit. (Quit: Leaving)
#235 [20:06] * DopeGhoti [quasselcor@vps.dope.ghoti.me] has joined #minecrafthelp
#236 [20:06] <DVD> How does Minecraft get it's maps in realms. Because I have a map that I want to give to Minecraft. But I don't know how to send it or give it to Minecraft.
#237 [20:06] * rel00p [webchat@198-27-219-187.fiber.dynamic.sonic.net] has joined #minecrafthelp
#238 [20:06] <DVD> How does Minecraft get it's maps in realms. Because I have a map that I want to give to Minecraft. But I don't know how to send it or give it to Minecraft.
#239 [20:08] <DVD> How does Minecraft get it's maps in realms. Because I have a map that I want to give to Minecraft. But I don't know how to send it or give it to Minecraft.
#240 [20:08] <rel00p> hi. i'm having issues with my server. vanilla 1.12.2. my friend is able to join my server but i'm not able to. i can see it in the server list, him having joined (1/20), and my connection to the server (1ms), but it kicks me out when i try to join. what should i do?
#241 [20:08] <DVD> Hi
#242 [20:08] <DVD> I wiil help you.
#243 [20:08] <DVD> If you help me.
#244 [20:08] <DVD> How does Minecraft get it's maps in realms. Because I have a map that I want to give to Minecraft. But I don't know how to send it or give it to Minecraft.
#245 [20:09] <rel00p> you might want to contact mojang
#246 [20:09] <DVD> I did.
#247 [20:09] <DVD> How would you contact them?
#248 [20:10] <rel00p> tweet them? not sure what email they have for submissions
#249 [20:11] * xMood [webchat@pool-5-79-143-173.is74.ru] has joined #minecrafthelp
#250 [20:12] <xMood> Hellp
#251 [20:12] <xMood> Hello
#252 [20:17] <DVD> How does Minecraft get it's maps in realms. Because I have a map that I want to give to Minecraft. But I don't know how to send it or give it to Minecraft.
#253 [20:21] * DVD [webchat@ool-2f11b97c.dyn.optonline.net] has quit. (Quit: webchat.esper.net)
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#255 [20:31] * UchilaBR [webchat@201.74.88.155] has joined #minecrafthelp
#256 [20:33] <UchilaBR> Não consigo abrir o minecraft por conta de drivers antigos
#257 [20:33] <UchilaBR> em filha da puta
#258 [20:33] <UchilaBR> responde
#259 [20:33] <UchilaBR> desgraçado
#260 [20:33] <UchilaBR> RESPONDEEE
#261 [20:36] <UchilaBR> I can not open minecraft because of old drivers on windows 7
#262 [20:36] <UchilaBR> you recommend me something to be able to upgrade them my dream has always been to play minecraft but I can not because of these old drivers
#263 [20:37] <UchilaBR> I can not open minecraft because of old drivers on windows 7
#264 [20:37] <UchilaBR> you recommend me something to be able to upgrade them my dream has always been to play minecraft but I can not because of these old drivers
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#266 [21:05] * e_l1997 [~quassel@2.64.164.80.mobile.tre.se] has quit. (Read error: Connection reset by peer)
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#268 [21:32] * otoisbotiid [webchat@mobile-107-77-210-211.mobile.att.net] has joined #minecrafthelp
#269 [21:33] <otoisbotiid> I already uninstalled byte fence and keep getting that error of unable to download
#270 [21:33] <otoisbotiid> what do I do
#271 [21:56] * Da_PDOG [webchat@184-98-191-43.phnx.qwest.net] has joined #minecrafthelp
#272 [21:57] <Da_PDOG> I need help loging in. I've reset my password 2 times now and I am 100% positive that I am typing it in properly and the email aswell. When I click login, it just says Failed Login
#273 [21:59] <Da_PDOG> I need help loging in. I've reset my password 2 times now and I am 100% positive that I am typing it in properly and the email aswell. When I click login, it just says Failed Login
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#275 [22:36] * Killworthy [webchat@172-9-202-149.lightspeed.spfdmo.sbcglobal.net] has joined #minecrafthelp
#276 [22:38] <Killworthy> Minecraft flickers when I'm in fullscreen. I have tried almost every fix I have found including updating drivers, reinstalling java, and even deleting every file related to minecraft and reinstalling. However, no matter what I try it still flickers in fullscreen. Is there any known fix to this?
#277 [22:57] * greenrusty14 [webchat@101.170.133.74] has joined #minecrafthelp
#278 [23:01] <greenrusty14> hi there,
#279 [23:01] <greenrusty14> im having a problem with logging into my account. I have an old account which i log into with a username rather than email address but i cant remember the password. When i click 'forgotten password' it wants me to put in an email address to recover the password but i have no idea what the email address is because the account was created so long ago
#280 [23:01] <greenrusty14> . Is there any way of recovering the account?
#281 [23:08] * Gunner [webchat@cpe-74-130-142-167.kya.res.rr.com] has joined #minecrafthelp
#282 [23:08] <Gunner> hi
#283 [23:08] <Gunner> hello???
#284 [23:09] <Gunner> I can't connect to the game I can get in the launcher I have an acc
#285 [23:09] <Gunner> but,
#286 [23:09] <Gunner> I can't get through either OpenGL or pixel format not accelerated answer.
#287 [23:10] <Gunner> any resolutions?
#288 [23:11] <Gunner> if you are busy I'll leave
#289 [23:11] <Killworthy> i believe you can find that solution on the mojang support page if im not mistaken
#290 [23:12] <Killworthy> or, as it states above, check back in a couple hours to see if someone has answered your question
#291 [23:12] <Gunner> I really can't find it
#292 [23:13] <Gunner> would gnerating new property files help?
#293 [23:19] * Da_PDOG [webchat@184-98-191-43.phnx.qwest.net] has joined #minecrafthelp
#294 [23:19] <Da_PDOG> I need help loging in. I've reset my password 2 times now and I am 100% positive that I am typing it in properly and the email aswell. When I click login, it just says Failed Login
#295 [23:19] <Gunner> https://help.mojang.com/customer/en/portal/articles/1175661-minecraft-support-resources
#296 [23:19] <Da_PDOG> Gunner, I've looked through that and I've tried everything.
#297 [23:20] <Da_PDOG> Gunner
#298 [23:20] <Gunner> same
#299 [23:20] <Gunner> I'm not staff btw
#300 [23:20] <Gunner> I need the OpenGL/ format thing
#301 [23:21] <Da_PDOG> I am 100% positive I have the right login lol. I can't fix this.
#302 [23:21] <Gunner> dude
#303 [23:21] <Gunner> I'm not staff
#304 [23:21] <Da_PDOG> I
#305 [23:21] <Da_PDOG> know
#306 [23:21] <Da_PDOG> that
#307 [23:21] <Gunner> I don't know this that well tbh
#308 [23:21] <Da_PDOG> mattym can you help
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#311 [23:30] <Gunner> hello?
#312 [23:30] <Gunner> I need some major help
#313 [23:30] <Gunner> My OpenGL is 1.1
#314 [23:30] <Gunner> ever since I updated to w10
#315 [23:30] <Gunner> I can't play MCPC
#316 [23:31] <Gunner> and I can't downgrade
#317 [23:31] <Gunner> what do I do?
#318 [23:31] <Da_PDOG> The "staff" here are so inactive lol
#319 [23:31] <Gunner> mhm
#320 [23:31] * SmortsYT [webchat@broadband.actcorp.in] has joined #minecrafthelp
#321 [23:33] <SmortsYT> its not allowing us to download the minecraft 1.12.2 release version and says there is an error
#322 [23:33] <Gunner> cool
#323 [23:33] <SmortsYT> its says i should change the destination folder but am not able to as minecraft is not yet downloaded
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