#MinecraftHelp > 2018-08-26
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#3 [01:50] * HOZZZMAN [webchat@S0106bcd16568d290.wp.shawcable.net] has joined #minecrafthelp
#4 [01:50] <HOZZZMAN> am getting the same thing over and over Unable to save download. es_es.json
#5 [01:52] <HOZZZMAN> I've ben getting other's as well same saying
#6 [01:52] * Webchat_33121 [webchat@119-17-141-43.NBN.mel.aussiebb.net] has joined #minecrafthelp
#7 [01:53] <HOZZZMAN> Unable to save download
#8 [01:54] <HOZZZMAN> hello enny one
#9 [01:55] <Andrio> HOZZZMAN, do you have ByteFence installed?
#10 [01:55] <HOZZZMAN> well yes but it did nothing for me
#11 [01:55] <Andrio> ??> HOZZZMAN AV/ByteFence
#12 [01:56] <Absol> HOZZZMAN: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall ByteFence. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#13 [01:58] <HOZZZMAN> umm I don't now witch one to chose
#14 [02:00] <HOZZZMAN> that did nothing for me
#15 [02:01] <HOZZZMAN> i qiwt am done with life am going to kill my self now
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#19 [02:28] <Desembo> Hello i have a problem, i am hosting minecraft non moded server version 1.13.1 using op commands.
#20 [02:28] <Desembo> but only erroneous commandos can be seen in the console. eg. / whitelist list is not displayed at all. does one have such a problem or is this known?
#21 [02:35] * hero [webchat@178-222-212-28.dynamic.isp.telekom.rs] has joined #minecrafthelp
#22 [02:36] <hero> My problem is that I cannot login because I do not know my password and cannot reset it because I deleted the gmail.
#23 [02:36] <hero> My problem is that I cannot login because I do not know my password and cannot reset it because I deleted the gmail.
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#27 [03:53] <Mr_TornadoMC> So so simply iam having a problem when i try to launch minecraft ... this happened only today.. whenever i press play button i get error "Unable to save download. stal.ogg" .. i dont have ByteFence or any of the programs that makes problems ("if we exclude discord bcs the error it makes is unrelated to this")
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#33 [04:27] <Twitch_B3rark> Hello, first of all, I think someone, I do not know who stole my account, that is, I have changed my password and I think that my mail has also changed, I am really looking forward to recovering my account because they are already 5 months away to have it and enjoy it, thank you very much for the help
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#41 [06:57] <lewqui> hello whenever i try to load a world in 1.13 minecraft crashes in the loading screen. The error message is: Java(TM) Platform SE binary has stopped working. I have reinstalled java, minecraft and the newest graphic driver update
#42 [06:59] <lewqui> with older versions this has never been a problem
#43 [07:38] * BobbyBoy688 [webchat@104.156.210.165] has joined #minecrafthelp
#44 [07:39] <BobbyBoy688> When i try to login into minecraft it says could not connect to server. Why is that?
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#48 [08:38] * ahyun65 [webchat@46-6-34.adsl.cyta.gr] has joined #minecrafthelp
#49 [08:39] <ahyun65> hello i am gettings this crash log on every minecraft version even vanilla
#50 [08:39] <ahyun65> let me paste it on pastebin
#51 [08:39] <Odysseius> ??> ahyun65 paste
#52 [08:39] <Absol> ahyun65: Ubuntu Paste is a service run at https://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#53 [08:39] <ahyun65> https://pastebin.com/DHw3qkC1
#54 [08:40] <Odysseius> ahyun65, Does it happen when you delete the resource pack?
#55 [08:40] <ahyun65> yes
#56 [08:40] <ahyun65> and i tried a 1x1 recource pack
#57 [08:41] <Odysseius> ahyun65, Does it happen on 1.13.1, without any mod installed?
#58 [08:41] <ahyun65> let me see
#59 [08:41] <ahyun65> wait it has to download 120 mb of files
#60 [08:45] * BobbyBoy888 [webchat@104.156.210.165] has joined #minecrafthelp
#61 [08:46] <BobbyBoy888> When trying to log into my minecraft it says "could not connect to server". Why is that?
#62 [08:46] * ahyun65 [webchat@46-6-34.adsl.cyta.gr] has joined #minecrafthelp
#63 [08:46] <Odysseius> BobbyBoy888, Can you log in on minecraft.net?
#64 [08:46] <ahyun65> Odysseius
#65 [08:46] <ahyun65> it crashed
#66 [08:46] <ahyun65> The game crashed whilst initializing game
#67 [08:46] <ahyun65> Error: ddj: Unable to fit: minecraft:block/lava_flow - size: 32x32 - Maybe try a lowerresolution resourcepack?
#68 [08:46] <Odysseius> ??> ahyun65 win/dxdiag
#69 [08:47] <Absol> ahyun65: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#70 [08:47] <Odysseius> BobbyBoy888, (the website)
#71 [08:49] <ahyun65> https://paste.ubuntu.com/p/9zx4KsWdZd/
#72 [08:49] <BobbyBoy888> I cant log into minecraft.net
#73 [08:49] <Odysseius> ahyun65, Contact HP Support, and ask for the latest graphics card driver for your laptop. http://support.hp.com
#74 [08:49] <Odysseius> BobbyBoy888, Mhhm, ever heard of McLeaks?
#75 [08:50] <BobbyBoy888> nope
#76 [08:50] <ahyun65> you mean i should update my drivers?
#77 [08:50] <Odysseius> ??> BobbyBoy888 tools/hjt
#78 [08:50] <Absol> BobbyBoy888: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#79 [08:50] <Absol> BobbyBoy888: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#80 [08:50] <Odysseius> ahyun65, Yes, but you need specific drivers from HP for your Laptop.
#81 [08:50] <ahyun65> let me see with my amd panel
#82 [08:51] <Odysseius> ahyun65, No, you need the drivers from HP, not from AMD, HP develops specific drivers for your laptop which you need to make it work.
#83 [08:51] <Odysseius> ahyun65, http://support.hp.com
#84 [08:51] <ahyun65> oh i got notification
#85 [08:51] <ahyun65> from amd
#86 [08:51] <ahyun65> i have new updates
#87 [08:51] <ahyun65> 18.8.1
#88 [08:51] <ahyun65> i have 18.5.1
#89 [08:52] <Odysseius> oh well, if you are not going to listen
#90 [08:52] <ahyun65> but im downloading the latest drivers
#91 [08:52] <Odysseius> ahyun65, Try that, but if it doesn't work, get the drivers directly from HP Support.
#92 [08:52] <ahyun65> ok ty
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#94 [08:54] <ahyun65> its updating my screen driver rn
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#96 [08:54] <BobbyBoy888> https://paste.ubuntu.com/p/RY73fCVD3V/ here is the link
#97 [08:55] <Odysseius> BobbyBoy888, And you ran HJT as an Administrator?
#98 [08:56] <BobbyBoy888> never got the option to
#99 [08:56] <Odysseius> BobbyBoy888, Go to the location you downloaded it from, right-click it and select "Run as Administrator", then copy the log again
#100 [09:00] <ahyun65> its almost done for me
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#103 [09:05] <ahyun65> im going to restart and tell you if it works
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#106 [09:08] <FaintPixels> Emmm
#107 [09:08] <FaintPixels> I need help pls
#108 [09:08] <Odysseius> FaintPixels, Yes?
#109 [09:09] <FaintPixels> So I tried downloading something called Hyperium (a pvp client with status huds etc + FPS boosting) and when I tried to download the version I got an error "Failed to download file. Hyperium-0.23.1.jar"
#110 [09:09] <Odysseius> FaintPixels, We do not help with mods here, sorry.
#111 [09:10] <FaintPixels> Oh right
#112 [09:10] <FaintPixels> My bad, sorry about that!
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#114 [09:25] <Wardy> Hi every time i try to load up minecraft i get stuck on the mojang screen. it freezes and i get a pop up saying "Java (TM)platform SE binary is not responding" how can i fix this.
#115 [09:25] <Odysseius> Wardy, Disable the Discord In-Game Overlay. If that doesn't work, uninstall Discord.
#116 [09:26] <Wardy> where can i find the Discord?
#117 [09:26] <Odysseius> Wardy, Sorry, I should really adjust that message. Do you have Discord installed?
#118 [09:27] <Wardy> No i dont think so
#119 [09:27] <Odysseius> ??> Wardy av/adwcleaner
#120 [09:27] <Absol> Wardy: Malwarebytes ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#121 [09:27] <Absol> Wardy: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#122 [09:28] * rafael [webchat@177.37.204.34] has joined #minecrafthelp
#123 [09:30] <rafael> https://paste.ubuntu.com/p/mrrrWSsRhm/
#124 [09:30] <rafael> me ajuda
#125 [09:30] <rafael> nao consigo jogar
#126 [09:30] <Odysseius> rafael, English please.
#127 [09:30] <Odysseius> rafael, Two seconds.
#128 [09:31] <Odysseius> rafael, I'm sorry, but your system does not support Windows 10, and you will have to downgrade to the version of Windows you had before (Settings > Update & Security > Go back to an earlier build, may be unavailable), or you will have to upgrade your hardware.
#129 [09:32] <rafael> I can not install new drives
#130 [09:32] <Odysseius> rafael, Unless you downgrade to Windows 8.1 at least, no.
#131 [09:34] <rafael> ok
#132 [09:34] <rafael> ty
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#135 [09:55] <Odysseius> ??> Wardy scold/pm
#136 [09:55] <Absol> Wardy: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#137 [09:55] <Odysseius> Wardy, And yes
#138 [09:56] <Wardy> okay no worries just didnt know you was still on
#139 [09:56] * REDNECKREAPER68 [webchat@c-71-201-206-202.hsd1.in.comcast.net] has joined #minecrafthelp
#140 [09:56] <REDNECKREAPER68> my screen goes black
#141 [09:56] <Wardy> Hi i have just done that scan you told me about and restarted my pc what now?
#142 [09:56] <Odysseius> Wardy, Yes.
#143 [09:57] <Odysseius> REDNECKREAPER68, Launcher or game itself?
#144 [09:57] <REDNECKREAPER68> my screen goes black what do i do
#145 [09:58] <Odysseius> REDNECKREAPER68, On the launcher or game itself?
#146 [09:58] <Wardy> should i try my minecraft now?
#147 [09:58] <REDNECKREAPER68> i log on with my disk for xbox and it strobes and turns black
#148 [09:58] <Odysseius> Wardy, Yes, sorry.
#149 [09:58] <Odysseius> REDNECKREAPER68, I'm sorry, but we cannot offer support for the console editions in this chatroom. I recommend the Minecraft Forums as an alternative place: http://www.minecraftforum.net/forums/support
#150 [10:06] <Wardy> Hi now my game is crashing on the loading screen?
#151 [10:07] <Odysseius> ??> Wardy launcher/log
#152 [10:07] <Absol> Wardy: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#153 [10:07] <Odysseius> Wardy, Please copy the log aftert the game has crashed
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#156 [10:18] <Wardy> https://paste.ubuntu.com/p/WT8bH9Y5RZ/
#157 [10:19] <Odysseius> Wardy, Follow the instructions on this page: https://bugs.mojang.com/browse/MC-74465
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#160 [10:32] <Wardy> Hi, i have just done what that website told me and restarted my pc and it's still crashing.
#161 [10:33] <Odysseius> Wardy, Did you uninstall Razer Synapse?
#162 [10:33] <Wardy> yes
#163 [10:33] <Odysseius> Wardy, And you removed the _JAVA_OPTIONS?
#164 [10:34] <Wardy> it didnt tell me about any java options it was just Razer synapse
#165 [10:34] <Odysseius> "To fix, uninstall Razer Synapse, delete the variable and restart."
#166 [10:36] <Wardy> what was the variable?
#167 [10:36] <Odysseius> Wardy, Windows 7 or 10?
#168 [10:37] <Wardy> Neither windows 8
#169 [10:37] <Odysseius> 8 or 8.1?
#170 [10:38] <Wardy> 8.1
#171 [10:40] <Odysseius> Wardy, Use one of these methods to open the command prompt in administrator mode: https://www.intowindows.com/how-to-open-command-prompt-as-administrator-in-windows-8-1/
#172 [10:41] <Odysseius> Wardy, Then type the following:
#173 [10:41] <Odysseius> rundll32 sysdm.cpl,EditEnvironmentVariables
#174 [10:42] <Odysseius> Wardy, Find _JAVA_OPTIONS and remove it
#175 [10:42] <Wardy> okay
#176 [10:43] <Wardy> would i find this in my downloads file?
#177 [10:43] <Odysseius> no
#178 [10:43] <Odysseius> Wardy, Open the command prompt as an administrator, type in the following: "rundll32 sysdm.cpl,EditEnvironmentVariables", press enter, then delete the _JAVA_OPTIONS
#179 [10:44] <Wardy> oh okay sorry
#180 [10:46] <Wardy> okay i have deleted it now what do i need to do?
#181 [10:46] <Odysseius> Wardy, Start the game, and have fun playing.
#182 [10:46] <Wardy> okay thank you
#183 [10:49] * Wardy [webchat@cpc83473-wolv18-2-0-cust178.16-1.cable.virginm.net] has joined #minecrafthelp
#184 [10:49] <Wardy> It is working now thank you for your help.
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#192 [12:04] <Wardy> hello again, just come to play minecraft and its crashing again
#193 [12:04] <Odysseius> ??> Wardy launcher/log
#194 [12:04] <Absol> Wardy: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#195 [12:04] <Odysseius> Wardy, Please copy the log after the game has crashed
#196 [12:10] <Wardy> https://paste.ubuntu.com/p/QYBbncMk4J/
#197 [12:10] <Odysseius> Wardy, The JAVA_OPTIONS were set again
#198 [12:11] <Wardy> do i have to delete them every time i want to go on?
#199 [12:11] <Odysseius> ??> Wardy tools/hjt
#200 [12:11] <Absol> Wardy: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#201 [12:11] <Absol> Wardy: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#202 [12:11] <Odysseius> Wardy, just gonna check really quick what is causing it
#203 [12:14] <Wardy> https://paste.ubuntu.com/p/jmcqWwVn68/
#204 [12:16] * NameIsJeff [webchat@75-167-33-182.phnx.qwest.net] has joined #minecrafthelp
#205 [12:17] <NameIsJeff> Hello! I am having trouble starting up my 1.12.2 version of Minecraft(I haven't played in a long time because of fortnite), And I want to know how to fix it.
#206 [12:17] <Odysseius> Wardy, Alienware laptop?
#207 [12:17] <Odysseius> NameIsJeff, Does it also happen in 1.13.1?
#208 [12:17] <NameIsJeff> Predator Helios 300 ; I have not tried 1.13.1.
#209 [12:17] <Wardy> No desktop
#210 [12:17] <Odysseius> NameIsJeff, Only messages starting with your Username are for you (like this: "YourUsername, follow these instructions."). Please ignore any instructions not directed at you.
#211 [12:17] <Odysseius> Wardy, Oh, but Alienware, correct?
#212 [12:18] <Odysseius> NameIsJeff, Please try 1.13.1.
#213 [12:18] <Wardy> yeah
#214 [12:18] <Odysseius> Wardy, Remove Evolve, and after that, remove the _JAVA_OPTIONS again.
#215 [12:18] <NameIsJeff> Ok
#216 [12:18] <NameIsJeff> Brb
#217 [12:18] <NameIsJeff> 1.13.1 jar does not work either.
#218 [12:19] <Odysseius> NameIsJeff, What is the error message?
#219 [12:19] <Wardy> okay do i remove evolve with a command prompt?
#220 [12:19] <NameIsJeff> "Unable to save download 1.13.1 jar"
#221 [12:19] <Odysseius> Wardy, No, uninstall it.
#222 [12:19] <Wardy> okay
#223 [12:19] <NameIsJeff> Ok
#224 [12:21] <Wardy> what was the command to delete the java one again please
#225 [12:22] * NameIsJeff [webchat@75-167-33-182.phnx.qwest.net] has quit. (Quit: webchat.esper.net)
#226 [12:22] <Odysseius> rundll32 sysdm.cpl,EditEnvironmentVariables
#227 [12:24] <Wardy> _JAVA_OPTIONS is not showing this time
#228 [12:24] <Odysseius> ??> Wardy launcher/more-ram
#229 [12:24] <Absol> Wardy: A forum post which explains how to allocate more RAM to Minecraft can be found here: https://www.minecraftforum.net/forums/support/java-edition-support/2922689-tutorial-allocate-more-ram-memory-to-minecraft
#230 [12:24] <Odysseius> Wardy, Follow those instructions please.
#231 [12:31] <Wardy> it still keeps crashing. this time on the minecraft log it came up 175 faults
#232 [12:33] <Odysseius> Wardy, And you are sure there are is no _JAVA_OPTIONS in either user variables or system variables?
#233 [12:35] <Wardy> Yeah iv just had another look and its not there.
#234 [12:35] <Odysseius> ??> Wardy launcher/log
#235 [12:35] <Absol> Wardy: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#236 [12:35] <Odysseius> Wardy, Could you copy it again please?
#237 [12:36] <Wardy> yeah
#238 [12:38] <Wardy> https://paste.ubuntu.com/p/N4pjTdG6bw/
#239 [12:38] <Wardy> no faults this time
#240 [12:38] <Odysseius> ??> Wardy win/reinst/full
#241 [12:38] <Absol> Wardy: You may need to reinstall the locally installed files that Minecraft puts into place. To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein.
#242 [12:38] <Absol> Wardy: Next, go to Control Panel, and click on "Uninstall a Program" (may also be called "Programs and Features"). Then, right click on the Minecraft entry and select "Uninstall". Afterwards, restart your PC, then download and run the .msi at https://minecraft.net/en-us/download. Then, try running Minecraft again.
#243 [12:40] <Wardy> okay
#244 [12:43] * mr_pants [Mibbit@app248.neoplus.adsl.tpnet.pl] has joined #minecrafthelp
#245 [12:43] * Absol kicked mr_pants from #minecrafthelp (Reason: r_pants :Please use our official client: http://minecraftirc.net/minecrafthelp/landing/ (#1000))
#246 [12:44] <Wardy> going to restart now
#247 [12:49] * Wardy [webchat@cpc83473-wolv18-2-0-cust178.16-1.cable.virginm.net] has joined #minecrafthelp
#248 [12:50] <Wardy> do i need to do anything before i reinstall minecraft
#249 [12:52] * thelounge49 [webchat@c-107-4-147-214.hsd1.mn.comcast.net] has joined #minecrafthelp
#250 [12:54] <thelounge49> The minecraft 1.12.2 is not downloading and I need to use the exact release! Please help!
#251 [12:54] <Odysseius> thelounge49, What happens when you try?
#252 [12:54] <Odysseius> Wardy, No.
#253 [12:57] <thelounge49> it says like "sorry): this realese couldnt download" or something like that!
#254 [12:57] <Odysseius> thelounge49, Please change your launcher language to English, and tell me what it says
#255 [12:58] <Wardy> okay it seems to be working, daft question but will turning vsync off have a affect on it loading?
#256 [12:58] <Odysseius> Wardy, It shouldn't stop it from working
#257 [12:59] <thelounge49> "Unable to save download. az_az.lang"
#258 [12:59] <Odysseius> ??> thelounge49 error/download
#259 [12:59] <Absol> thelounge49: If you are receiving a "Failed to Download" or "Unable to Save Download" error, please remove any software you have installed that is listed here https://minecraftirc.net/support-articles/known-incompatible-software/
#260 [12:59] <Wardy> okay thank you for you patience and help again :)
#261 [13:00] <thelounge49> ok thanks
#262 [13:03] <thelounge49> omg it worked thank you so so so much
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#265 [13:52] * checkmc [webchat@104.172.26.94] has joined #minecrafthelp
#266 [13:52] <checkmc> anyone here
#267 [13:53] <CubeTheThird> about 100 people
#268 [13:53] * Wardy [webchat@cpc83473-wolv18-2-0-cust178.16-1.cable.virginm.net] has quit. (Quit: webchat.esper.net)
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#271 [13:53] <CubeTheThird> you're welcome :p
#272 [13:58] * darunia321 [webchat@dslb-178-006-236-187.178.006.pools.vodafone-ip.de] has joined #minecrafthelp
#273 [14:00] <darunia321> hi my minecraft is crashing everytime i click on the play button do someone have an idea how to fix it?
#274 [14:00] <CubeTheThird> darunia321, do you get a crash report?
#275 [14:00] <darunia321> yes
#276 [14:00] <CubeTheThird> darunia321, copy it onto http://paste.ubuntu.com and give the URL here.
#277 [14:03] <darunia321> https://paste.ubuntu.com/p/NMm4szg8k7/
#278 [14:03] <CubeTheThird> darunia321, hmm are you running Discord?
#279 [14:04] <darunia321> no
#280 [14:04] <CubeTheThird> darunia321, the report you sent seems to be incomplete. Can you send the full log?
#281 [14:05] <darunia321> yea
#282 [14:06] <darunia321> https://paste.ubuntu.com/p/2znZpH4V82/
#283 [14:07] <CubeTheThird> darunia321, do you have Razor Synapse?
#284 [14:07] * MrmemeEgg [webchat@142.162.43.159] has joined #minecrafthelp
#285 [14:07] <darunia321> yes
#286 [14:07] * MrmemeEgg [webchat@142.162.43.159] has quit. (Client Quit)
#287 [14:07] * e_l1997 [~quassel@77.240.75.41] has joined #minecrafthelp
#288 [14:08] <CubeTheThird> darunia321, can you disable/remove this? it is known to cause issues with the game
#289 [14:11] <darunia321> i dont know how q-q
#290 [14:12] <CubeTheThird> darunia321, hmm well let's check to see if it's actually running
#291 [14:12] <CubeTheThird> ??> darunia321 tools/hjt
#292 [14:12] <Absol> darunia321: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#293 [14:12] <Absol> darunia321: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#294 [14:12] * Michael [webchat@c-75-68-107-190.hsd1.ma.comcast.net] has joined #minecrafthelp
#295 [14:13] * Michael is now known as Guest17589
#296 [14:13] <Guest17589> I downloaded the game just fine but when I go to boot it up, it crashes. Here's the crash report
#297 [14:13] * Guest17589 [webchat@c-75-68-107-190.hsd1.ma.comcast.net] has quit. (Client Quit)
#298 [14:15] * Michael000000 [webchat@c-75-68-107-190.hsd1.ma.comcast.net] has joined #minecrafthelp
#299 [14:16] <CubeTheThird> Michael000000, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#300 [14:20] <Michael000000> https://paste.ubuntu.com/p/3CCD33RDbm/plain/
#301 [14:20] * SALTY_MUFFINZ [webchat@173.254.236.36.static.quadranet.com] has joined #minecrafthelp
#302 [14:20] <CubeTheThird> ??> Michael000000 win/dxdiag
#303 [14:20] <Absol> Michael000000: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#304 [14:21] <SALTY_MUFFINZ> hello so last time i was here you gave me some instructions on how to fix my account but i had to go right after can you resend the instructions pls
#305 [14:21] <CubeTheThird> ??> SALTY_MUFFINZ mojang/email
#306 [14:21] <Absol> SALTY_MUFFINZ: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#307 [14:21] <Absol> SALTY_MUFFINZ: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#308 [14:22] <mattym> SALTY_MUFFINZ, What is the actual problem with the account?
#309 [14:25] <SALTY_MUFFINZ> idk i have tried every thing on the website but i still get the invalid email or password
#310 [14:25] <mattym> ??> SALTY_MUFFINZ tools/hjt
#311 [14:25] <Absol> SALTY_MUFFINZ: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#312 [14:25] <Absol> SALTY_MUFFINZ: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#313 [14:26] <Michael000000> https://paste.ubuntu.com/p/gnftZyrJCp/plain/
#314 [14:27] <mattym> Michael000000, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#315 [14:28] <Michael000000> Alright, thank you for the help! It is a desktop. Are you talking about a graphics card?
#316 [14:28] <mattym> Michael000000, Yes
#317 [14:29] <Michael000000> Thank you
#318 [14:31] * Michael000000 [webchat@c-75-68-107-190.hsd1.ma.comcast.net] has quit. (Quit: webchat.esper.net)
#319 [14:36] * darunia321 [webchat@dslb-178-006-236-187.178.006.pools.vodafone-ip.de] has quit. (Quit: webchat.esper.net)
#320 [15:15] * Seven [webchat@cpe-75-185-114-145.cinci.res.rr.com] has joined #minecrafthelp
#321 [15:16] <Seven> When I click Play on the launcher it opens minecraft but it stops responding after a few seconds
#322 [15:16] <Seven> ?
#323 [15:16] <Odysseius> Seven, Disable the Discord In-Game Overlay. If that doesn't work, uninstall Discord.
#324 [15:17] <Seven> k
#325 [15:18] <Seven> i deleted discord bu its still in my taskbar
#326 [15:18] <Odysseius> Seven, Remove it from your installed programs.
#327 [15:19] <Seven> okay i think its deleted now
#328 [15:20] <Seven> still not working
#329 [15:20] <Odysseius> ??> Seven av/adwcleaner
#330 [15:20] <Absol> Seven: Malwarebytes ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#331 [15:20] <Absol> Seven: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#332 [15:43] * Seven [webchat@cpe-75-185-114-145.cinci.res.rr.com] has joined #minecrafthelp
#333 [15:44] <Seven> ok i go the malwarebyte thing
#334 [15:44] <Seven> and cleaned my pc
#335 [15:44] <Seven> and restarted
#336 [15:45] <Seven> odysseius?
#337 [15:45] <Odysseius> Seven, Oh right, try Minecraft now.
#338 [15:45] <Seven> i did
#339 [15:45] <Seven> still didnt work
#340 [15:45] <Odysseius> ??> Seven tools/hjt
#341 [15:45] <Absol> Seven: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#342 [15:46] <Absol> Seven: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#343 [15:49] <Seven> https://paste.ubuntu.com/p/WjkSVfwSZn/
#344 [15:50] <Odysseius> Seven, Razer Synapse and Razer Cortex are currently not compatible with Minecraft, please uninstall them. On another note, Norton is a useless antivirus program.
#345 [15:50] <Odysseius> Seven, And while Norton isn't causing your current issue, it may cause issues in the future, just so you are aware.
#346 [15:51] <Seven> darn my backlit keyboard
#347 [15:51] <Seven> synapse hasnt caused any past errors
#348 [15:51] <Seven> this just came up last week
#349 [15:51] <Seven> you sure?
#350 [15:52] <Seven> ?
#351 [15:56] * Altha_Pups [webchat@cpc82933-enfi22-2-0-cust65.20-2.cable.virginm.net] has joined #minecrafthelp
#352 [15:57] <Seven> ._.
#353 [15:57] <Altha_Pups> My Minecraft Is Not Working
#354 [15:57] <Odysseius> Seven, Sorry, yes, Razer is unwilling to fix the issues with Minecraft.
#355 [15:58] <Odysseius> Altha_Pups, What happens when you try?
#356 [15:58] <Altha_Pups> It Gets Stuck On Mojang
#357 [15:58] <Odysseius> Altha_Pups, Disable the Discord In-Game Overlay. If that doesn't work, uninstall Discord.
#358 [15:59] <Altha_Pups> i dont have discord
#359 [15:59] <Odysseius> ??> Altha_Pups av/adwcleaner
#360 [15:59] <Absol> Altha_Pups: Malwarebytes ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#361 [15:59] <Absol> Altha_Pups: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#362 [15:59] <Altha_Pups> ok ty
#363 [15:59] <Seven> odysseius im gonna restart my pc now norton wants me to then ill uninstall razor and report back if it works
#364 [16:00] <Altha_Pups> I Hope This Works
#365 [16:01] <Altha_Pups> Absol I Love Minecraft It Help Me With My Depression which i Know Is Stupid But It Did And Now Fingers Cross It Will Work
#366 [16:02] * Altha_Pups [webchat@cpc82933-enfi22-2-0-cust65.20-2.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#367 [16:04] * Seven [webchat@cpe-75-185-114-145.cinci.res.rr.com] has joined #minecrafthelp
#368 [16:07] * Altha_Pups [webchat@cpc82933-enfi22-2-0-cust65.20-2.cable.virginm.net] has joined #minecrafthelp
#369 [16:07] <Altha_Pups> Absol Its Restarted Now Should I Try
#370 [16:07] <Odysseius> Altha_Pups, Yes
#371 [16:07] <Altha_Pups> ok
#372 [16:07] <Altha_Pups> ty'
#373 [16:07] <Altha_Pups> Thank You
#374 [16:08] <Altha_Pups> Its Loading
#375 [16:08] <Altha_Pups> Odysseius Its Loading
#376 [16:09] <Altha_Pups> Thanbk YOU OMFG THANK YOU
#377 [16:09] <Altha_Pups> BYE HAVE A NICE DAY
#378 [16:09] * Altha_Pups [webchat@cpc82933-enfi22-2-0-cust65.20-2.cable.virginm.net] has quit. (Client Quit)
#379 [16:10] <Seven> i uninstalled razor odysseius im gonna see if it works now
#380 [16:11] <Seven> still not working
#381 [16:11] <Seven> \omg
#382 [16:11] <Odysseius> ??> Seven launcher/log
#383 [16:11] <Absol> Seven: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#384 [16:12] <Odysseius> Seven, Please copy the log after the game has occured
#385 [16:15] <Seven> nvm it works now it says not responding for a few seconds then it opens
#386 [16:15] <Seven> thanks
#387 [16:17] <Seven> ive still got a problem though
#388 [16:17] <Odysseius> Seven, Yes?
#389 [16:17] <Seven> its with forge so i should probably go somewhere else
#390 [16:17] <Odysseius> Seven, Yes.
#391 [16:17] <Seven> welp thanks
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#396 [16:40] * j4i [webchat@pool-100-36-251-237.washdc.fios.verizon.net] has joined #minecrafthelp
#397 [16:41] <j4i> hey i have an issue
#398 [16:41] <j4i> !help
#399 [16:41] <Absol> j4i: Commands:
#400 [16:42] <j4i> !login
#401 [16:42] <j4i> !tutorial
#402 [16:42] <Odysseius> j4i, What issue?
#403 [16:42] <Odysseius> didn't know those commands existed, but please do not use them
#404 [16:42] <j4i> ok i'm sorry i'm dumb
#405 [16:43] <j4i> i have a gtx 1080 ti and an i7-6700k
#406 [16:43] <j4i> all my graphics drivers are up to date
#407 [16:43] <j4i> the game is configured to use java 10.0.2 x64
#408 [16:43] <Odysseius> Cool
#409 [16:43] <j4i> and legit i put my render distance to 32
#410 [16:43] <Odysseius> what's the problem?
#411 [16:43] <j4i> have it load in all the chunks
#412 [16:43] <j4i> and it just
#413 [16:43] <j4i> stutters
#414 [16:44] <j4i> i've reinstalled windows like
#415 [16:44] <j4i> three times now
#416 [16:44] <Odysseius> j4i, 32 chunks is not recommended on any setup.
#417 [16:44] <j4i> i know
#418 [16:44] <j4i> but like
#419 [16:44] <Odysseius> j4i, I recommend between 16 and 24
#420 [16:44] <j4i> why the hecc
#421 [16:44] <j4i> but this is minecraft and it should be able to run and everything
#422 [16:44] <Odysseius> j4i, It's just not supported on a stable basis.
#423 [16:44] * gforcewinds [webchat@cpe-104-228-3-9.nycap.res.rr.com] has joined #minecrafthelp
#424 [16:44] <Odysseius> j4i, Java has limitations.
#425 [16:44] <j4i> right
#426 [16:44] <Odysseius> j4i, And this is one of them
#427 [16:44] <j4i> alright then
#428 [16:44] <Odysseius> j4i, System setup does not matter.
#429 [16:44] <j4i> thanks my guy
#430 [16:45] <gforcewinds> so the launcher wasnt starting so i ran it in the terminal and it said https://paste.ubuntu.com/p/nbJdqBVWRc/ what do i do
#431 [16:46] <Odysseius> gforcewinds, I hope this helps: https://bugs.mojang.com/browse/MCL-9795
#432 [16:48] <gforcewinds> that link and its instructions did not help
#433 [16:49] <Odysseius> gforcewinds, Headless installations of java are not supported for running the client. Ensure that you are using your distributions full installation of the OpenJDK 8 Java Runtime Environment
#434 [16:49] <Odysseius> You can check to see if you have a headless installation of java on debian based distro's using: dpkg -l | grep openjdk
#435 [16:49] <Odysseius> gforcewinds, If the output only contains the word openjdk-8-jre-headless and does not contain openjdk-8-jre then you will need to install the full JRE, normally:
#436 [16:49] <gforcewinds> i have a full install of jre 11 is the 11 a problem
#437 [16:49] <Odysseius> Oh
#438 [16:49] <Odysseius> yes
#439 [16:49] <gforcewinds> must i downgrade?
#440 [16:49] <Odysseius> gforcewinds, Minecraft only supports Java 8 officially.
#441 [16:50] <gforcewinds> it worked fine until today tho
#442 [16:50] <gforcewinds> it stopped working after a system update of ffmpeg
#443 [16:51] * Angel5 [webchat@213.78.148.190.static.intelnet.net.gt] has joined #minecrafthelp
#444 [16:51] <Angel5> hola
#445 [16:51] <Odysseius> Angel5, Hello
#446 [16:51] <gforcewinds> adios
#447 [16:52] <Odysseius> ??> Angel5 lang/es
#448 [16:52] <Absol> Angel5: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#449 [16:52] <Angel5> mire esque mi minecraft no funciona
#450 [16:52] <Angel5> hola
#451 [16:52] <gforcewinds> adios
#452 [16:52] <Odysseius> Angel5, English only please.
#453 [16:52] <Odysseius> ??> Angel5 lang/es
#454 [16:52] <Absol> Angel5: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#455 [16:52] <Angel5> ok
#456 [16:53] <Angel5> hello
#457 [16:53] <Angel5> espaƱol pleis
#458 [16:54] <Odysseius> Angel5, Sorry, English only.
#459 [16:55] <Angel5> mensaje porfa escribame
#460 [16:55] <Odysseius> Angel5, En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#461 [16:55] * gforcewinds [webchat@cpe-104-228-3-9.nycap.res.rr.com] has quit. (Quit: webchat.esper.net)
#462 [16:56] <Angel5> I have a problem with my minecraft
#463 [16:56] <Odysseius> Angel5, What problem?
#464 [16:56] <Angel5> hello
#465 [16:57] <Angel5> says to enter a page
#466 [16:57] <Angel5> but I can not
#467 [16:57] <Odysseius> Angel5, If you have a page, please send it in here.
#468 [16:57] <Angel5> ok
#469 [16:58] <Angel5> http://hopper.minecraft.net/help/pixel-format-not-accelerated/
#470 [16:59] <Odysseius> Angel5, Please follow the instructions on this page: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/
#471 [16:59] <Angel5> but that minecraft use
#472 [16:59] <Angel5> hello
#473 [16:59] <Angel5> hello
#474 [17:00] <Odysseius> Angel5, Please follow the instructions on the page I just gave you.
#475 [17:02] <Angel5> Thank you
#476 [17:03] <Angel5> but that minecraft miencraft advises me
#477 [17:04] <Angel5> porfa
#478 [17:04] * e_l1997 [~quassel@77.240.75.41] has quit. (Read error: Connection reset by peer)
#479 [17:12] * yuken [~yuken@cpe-71-74-152-82.neo.res.rr.com] has joined #minecrafthelp
#480 [17:14] * BizorinDoMal [webchat@177-0-122-224.gnasu700.dsl.brasiltelecom.net.br] has joined #minecrafthelp
#481 [17:14] <BizorinDoMal> hi
#482 [17:14] <BizorinDoMal> i need help
#483 [17:14] <Odysseius> BizorinDoMal, With what?
#484 [17:17] * Webchat_33133 [webchat@24-117-5-239.cpe.cableone.net] has joined #minecrafthelp
#485 [17:18] <Webchat_33133> I am trying to play on my own realms world. I am playing with a Java version. How do I play with my friend in my realm who is using a nintendo switch?
#486 [17:18] <Odysseius> Webchat_33133, You cannot, they are not cross-compatible.
#487 [17:19] <Webchat_33133> The realms page on minecraft's website says realms is available on both Java and Switch?
#488 [17:20] <Odysseius> Webchat_33133, Yes, but seperately.
#489 [17:20] <Odysseius> Webchat_33133, You can use the Windows 10 Edition, if you have a Windows 10 system, to cross-play with a Switch on Realms.
#490 [17:20] <BizorinDoMal> im sorry
#491 [17:21] <Odysseius> BizorinDoMal, Yes?
#492 [17:21] <BizorinDoMal> i distract myself
#493 [17:21] <BizorinDoMal> My computer accepted Minecraft, but after I took it to the concert it reported to me a problem (OpenGL: ~~ ERROR ~~ RuntimeException: In the OpenGL context found in the current thread.) and they asked for the update of video drivers but I do not know how do that
#494 [17:21] <Webchat_33133> thank you. I'll try that
#495 [17:21] <Odysseius> ??> BizorinDoMal win/dxdiag
#496 [17:21] <Absol> BizorinDoMal: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#497 [17:21] * Webchat_33133 [webchat@24-117-5-239.cpe.cableone.net] has quit. (Client Quit)
#498 [17:22] <BizorinDoMal> Can you answer me in Portuguese?
#499 [17:22] <Odysseius> BizorinDoMal, No, unfortunately not.
#500 [17:22] <BizorinDoMal> My english is very bad
#501 [17:23] <BizorinDoMal> ok
#502 [17:24] <BizorinDoMal> I already followed the instructions and they directed me here
#503 [17:24] <Odysseius> BizorinDoMal, Please give us the link to the paste.
#504 [17:24] <BizorinDoMal> ok wait
#505 [17:25] <BizorinDoMal> https://paste.ubuntu.com/p/gtHW76tFvM/
#506 [17:25] <BizorinDoMal> it's that?
#507 [17:27] <Odysseius> BizorinDoMal, Please use this to update your drivers: http://www.intel.com/content/www/us/en/support/detect.html
#508 [17:28] * yuken [~yuken@cpe-71-74-152-82.neo.res.rr.com] has quit. (Ping timeout: 183 seconds)
#509 [17:28] <BizorinDoMal> ok
#510 [17:28] <BizorinDoMal> its easy?
#511 [17:29] <BizorinDoMal> I have a computer a little while
#512 [17:36] <BizorinDoMal> seems to be working because they are updating a video driver
#513 [17:37] <BizorinDoMal> Do I need to restart my computer after the installation process?
#514 [17:39] * yuken [~yuken@cpe-71-74-152-82.neo.res.rr.com] has joined #minecrafthelp
#515 [17:39] <BizorinDoMal> i need:
#516 [17:40] <BizorinDoMal> sorry
#517 [17:41] * BizorinDoMal [webchat@177-0-122-224.gnasu700.dsl.brasiltelecom.net.br] has quit. (Quit: webchat.esper.net)
#518 [18:02] * Odysseius [~odysseius@sserv01.jaffa.cat] has joined #minecrafthelp
#519 [18:16] * DarkNoddy [~mordi@ti0020a400-0069.bb.online.no] has quit. ()
#520 [18:20] * MarqnBG [webchat@ip-79-38.powernet.bg] has joined #minecrafthelp
#521 [18:23] <MarqnBG> Hi so i got windows 8.1 installed on my pc (was runing windows 10 before and had no problem with minecraft) but now i get the error: The game crashed whilst initializing game
#522 [18:24] <Odysseius> MarqnBG, What is the full error message?:
#523 [18:24] <Odysseius> ??> MarqnBG paste
#524 [18:24] <Absol> MarqnBG: Ubuntu Paste is a service run at https://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#525 [18:25] <MarqnBG> yeah i have that link to the site
#526 [18:25] <MarqnBG> The game crashed whilst initializing game The game crashed whilst initializing game
#527 [18:25] <MarqnBG> Error: java.lang.IllegalStateException: GLFW error 65542: WGL: The driver does not appear to support OpenGL
#528 [18:25] <MarqnBG> this is the error
#529 [18:25] <Odysseius> ??> MarqnBG win/dxdiag
#530 [18:25] <Absol> MarqnBG: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#531 [18:26] <MarqnBG> Alredy did i have the dxdiag thing
#532 [18:26] <MarqnBG> do i send it in this chat or direct message
#533 [18:26] <Odysseius> MarqnBG, Please give us the link to the paste.
#534 [18:27] <Odysseius> MarqnBG, I'm sorry, but your system does not support Windows 8.1, and you will have to downgrade to the version of Windows that was on the PC originally (most likely Windows 7), or you will have to upgrade your hardware.
#535 [18:28] <MarqnBG> Thats odd i had no problems with windows 10
#536 [18:28] <Odysseius> MarqnBG, You were lucky then, and broke it when you downgraded to Windows 8.1
#537 [18:28] <MarqnBG> i didn
#538 [18:28] <MarqnBG> i didn
#539 [18:28] <MarqnBG> i didn't downgrade it myself it was an IT guy
#540 [18:28] <Odysseius> MarqnBG, Well, that IT guy was an idiot
#541 [18:29] <MarqnBG> fair enough xD
#542 [18:29] <MarqnBG> thx for the info
#543 [18:29] <Odysseius> MarqnBG, Because that PC shouldn't be on anything higher than Windows 7
#544 [18:29] <MarqnBG> gotcha thx
#545 [18:29] * kyle [webchat@75-134-58-187.dhcp.stls.mo.charter.com] has joined #minecrafthelp
#546 [18:29] <kyle> I need help
#547 [18:29] <Odysseius> kyle, Yes?
#548 [18:30] <kyle> it wont download right and says java is blocked
#549 [18:30] <Odysseius> kyle, What is the full error message?
#550 [18:32] <kyle> it just wont load in it says java is blocked
#551 [18:33] <Odysseius> kyle, Yes, but what is the exact error message?
#552 [18:33] <Odysseius> kyle, You can take a screenshot if you want to.
#553 [18:33] <Odysseius> kyle, http://take-a-screenshot.org
#554 [18:33] <Odysseius> ??> kyle imgur
#555 [18:33] <Absol> kyle: Imgur is an image hosting website at https://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#556 [18:33] <kyle> okay il do that
#557 [18:35] * Fras117 [webchat@host86-168-26-15.range86-168.btcentralplus.com] has joined #minecrafthelp
#558 [18:35] * Fras117 [webchat@host86-168-26-15.range86-168.btcentralplus.com] has quit. (Client Quit)
#559 [18:35] <kyle> how to I upload screenshot
#560 [18:35] <Odysseius> kyle, Use Imgur please, Absol linked it to you.
#561 [18:39] * MarqnBG [webchat@ip-79-38.powernet.bg] has joined #minecrafthelp
#562 [18:46] * Webchat_62667 [webchat@cpe-24-59-134-131.twcny.res.rr.com] has joined #minecrafthelp
#563 [18:49] <Webchat_62667> cant login in I paid for this almost a year ago I had on my ipad its gone trying to put back on there an my laptop
#564 [18:50] <CubeTheThird> Webchat_62667, wait do you mean you purchased the version on iPad originally?
#565 [18:51] * kyle [webchat@75-134-58-187.dhcp.stls.mo.charter.com] has quit. (Quit: webchat.esper.net)
#566 [18:51] * Defektro [~Defektro@hilla.kapsi.fi] has quit. (Ping timeout: 180 seconds)
#567 [18:52] <Webchat_62667> yes an now its gone don't want topay again I downloaded on my laptop but wont come up
#568 [18:52] * robby2 [webchat@c-73-197-219-108.hsd1.nj.comcast.net] has joined #minecrafthelp
#569 [18:53] <CubeTheThird> Webchat_62667, is your laptop an apple computer? I'm fairly certain you need to be using the same Apple ID in order to access previous purchases
#570 [18:53] <robby2> hi when i press play it says downlaod cannot save
#571 [18:53] <CubeTheThird> ??> robby2 av/bytefence
#572 [18:53] <robby2> no
#573 [18:53] <Absol> robby2: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall ByteFence. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#574 [18:53] <Webchat_62667> no mi ipad is
#575 [18:54] * thelounge68 [webchat@97-92-160-71.dhcp.krny.ne.charter.com] has joined #minecrafthelp
#576 [18:54] * robby2 [webchat@c-73-197-219-108.hsd1.nj.comcast.net] has quit. (Client Quit)
#577 [18:54] <thelounge68> why cant i load minecraft
#578 [18:55] * yuken [~yuken@cpe-71-74-152-82.neo.res.rr.com] has quit. (Ping timeout: 183 seconds)
#579 [18:55] <CubeTheThird> Webchat_62667, sorry, but your account can't be transferred over from an iPad to a PC. That requires a separate purchase
#580 [18:56] <thelounge68> why is it when i start up minecraft it always gives me a not responding message
#581 [18:56] <CubeTheThird> thelounge68, are you running Discord?
#582 [18:56] <thelounge68> no
#583 [18:56] <Webchat_62667> is there a phone number that I can call an talk to someone to fin out why it its gone off my ipad
#584 [18:57] <Webchat_62667> i have it on my other laptop it was not a separate purchase
#585 [18:57] <CubeTheThird> Webchat_62667, you could try contacting Apple support about that one, but the purchase would be tied to your Apple account
#586 [18:57] <CubeTheThird> thelounge68, what anti-virus and firewall software do you have?
#587 [18:58] <thelounge68> the microsoft defalt
#588 [18:58] <thelounge68> windows defender
#589 [18:58] <CubeTheThird> thelounge68, in that case let's try doing a malware scan
#590 [18:58] <CubeTheThird> ??> thelounge68 av/adwcleaner
#591 [18:59] <Absol> thelounge68: Malwarebytes ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#592 [18:59] <Absol> thelounge68: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#593 [18:59] <thelounge68> ok i will thanks
#594 [19:00] <Webchat_62667> why do i have it on 1 laptop but cant get it on my other 1
#595 [19:01] <CubeTheThird> Webchat_62667, which edition is it? The Java Edition, or the Windows 10 Edition?
#596 [19:01] <Webchat_62667> 10
#597 [19:02] * Defektro [defektro@hilla.kapsi.fi] has joined #minecrafthelp
#598 [19:02] <CubeTheThird> Webchat_62667, then the account would be linked to your Microsoft ID. Make sure you're logged into both PCs with the same email address, as well as the windows store
#599 [19:03] <Webchat_62667> i have windows 10
#600 [19:05] * jrowe0311 [webchat@071-076-225-206.res.spectrum.com] has joined #minecrafthelp
#601 [19:06] <jrowe0311> Hi I am trying to change my email address when the email is sent to my new email it says
#602 [19:06] <jrowe0311> An error occurred. Could not load security challenge.
#603 [19:06] * yuken [~yuken@cpe-71-74-152-82.neo.res.rr.com] has joined #minecrafthelp
#604 [19:06] <CubeTheThird> jrowe0311, let's see if we can reset the security questions
#605 [19:07] <CubeTheThird> ??> jrowe0311 account/challenge/reset
#606 [19:07] <Absol> jrowe0311: To reset your security questions, go here: https://account.mojang.com/me/changeSecretQuestions
#607 [19:08] <jrowe0311> unfortunately I cannot log into my account because I do not know what I set my password to so in order to reset it I need to change to my new email
#608 [19:08] <jrowe0311> The old email address is no longer valid
#609 [19:08] <CubeTheThird> jrowe0311, ahh. In that case you'll have to contact Mojang
#610 [19:08] <CubeTheThird> ??> jrowe0311 mojang/email
#611 [19:08] <Absol> jrowe0311: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#612 [19:08] <Absol> jrowe0311: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#613 [19:09] <jrowe0311> I appreciate it very much thank you
#614 [19:09] * thelounge34 [webchat@97-92-160-71.dhcp.krny.ne.charter.com] has joined #minecrafthelp
#615 [19:09] <thelounge34> it still wont load
#616 [19:10] <CubeTheThird> thelounge34, let's check your video drivers in that case
#617 [19:10] <CubeTheThird> ??> thelounge34 win/dxdiag
#618 [19:10] <Absol> thelounge34: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#619 [19:12] * jrowe0311 [webchat@071-076-225-206.res.spectrum.com] has quit. (Quit: webchat.esper.net)
#620 [19:14] * Webchat_62667 [webchat@cpe-24-59-134-131.twcny.res.rr.com] has quit. (Quit: webchat.esper.net)
#621 [19:14] <thelounge34> https://paste.ubuntu.com/p/qhQSgBg47X/
#622 [19:14] * opal [wowaname@185.163.46.138] has joined #minecrafthelp
#623 [19:14] * opal [wowaname@185.163.46.138] has quit. (Network ban)
#624 [19:15] <CubeTheThird> thelounge34, well it looks like your graphics drivers can use an update. One moment I'll grab you a link
#625 [19:15] <CubeTheThird> thelounge34, download and install https://www.nvidia.com/Download/driverResults.aspx/136673/en-us
#626 [19:21] * emmathelollipop [webchat@86-45-184-206-dynamic.agg2.dbc.dbc-mgr.eircom.net] has joined #minecrafthelp
#627 [19:22] <emmathelollipop> is there anyone here?
#628 [19:22] <CubeTheThird> about 100 people
#629 [19:23] <emmathelollipop> i meant is there anyone online but thats obvious now
#630 [19:23] <CubeTheThird> lol
#631 [19:23] <CubeTheThird> emmathelollipop, do you need something?
#632 [19:24] <emmathelollipop> i meant is there anyone online but thats obvious now//
#633 [19:24] <emmathelollipop> sorry. one sec
#634 [19:25] <emmathelollipop> do you know why the new update wont download properly
#635 [19:25] <CubeTheThird> emmathelollipop, what happens when you try?
#636 [19:26] <emmathelollipop> it says that its unable to save the download
#637 [19:26] <CubeTheThird> ??> emmathelollipop av/bytefence
#638 [19:26] <Absol> emmathelollipop: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall ByteFence. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#639 [19:26] <emmathelollipop> thank you so much!! you are a lifesaver!!!
#640 [19:28] <thelounge34> still not working
#641 [19:30] <CubeTheThird> ??> thelounge34 tools/hjt
#642 [19:30] <Absol> thelounge34: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#643 [19:30] <Absol> thelounge34: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#644 [19:33] <thelounge34> it didn't give me a option to save log file
#645 [19:34] <CubeTheThird> thelounge34, umm.. really? what options is it giving you then?
#646 [19:35] <thelounge34> none after i accept it just opens the launcher
#647 [19:36] <CubeTheThird> thelounge34, umm... what..? You didn't follow ALL the instructions Absol gave you
#648 [19:36] <thelounge34> yes i did them as the were said
#649 [19:37] <CubeTheThird> thelounge34, you downloaded the Trend Micro Hijackthis utility?
#650 [19:38] <thelounge34> i didnt see that
#651 [19:39] <thelounge34> https://paste.ubuntu.com/p/f2QJQjsg5R/
#652 [19:40] <CubeTheThird> thelounge34, according to your report you're running Discord
#653 [19:41] <thelounge34> thats no right i deleted it last week
#654 [19:41] <CubeTheThird> thelounge34, well it's still running. Are you sure you uninstalled it correctly? And did you reboot after uninstalling it?
#655 [19:42] <thelounge34> yes
#656 [19:43] <CubeTheThird> thelounge34, can you check the task bar (bottom right of your screen) see if it's showing up there? if not kill it in your task manager
#657 [19:44] <CubeTheThird> thelounge34, and your report says it's installed in this location: C:\Users\Alex Willson\AppData\Local\Discord\
#658 [19:52] * thelounge79 [webchat@97-92-160-71.dhcp.krny.ne.charter.com] has joined #minecrafthelp
#659 [19:52] <thelounge79> ok i no longer have discord i ave deleted it completly now
#660 [19:54] <thelounge79> it still wont run
#661 [20:22] * j4i [webchat@pool-100-36-251-237.washdc.fios.verizon.net] has joined #minecrafthelp
#662 [20:22] <j4i> hey guys quick question
#663 [20:22] <j4i> every time i break blocks at all i get a massive lag spike
#664 [20:23] <j4i> how can one negate this
#665 [20:26] <CubeTheThird> j4i, what edition of the game?
#666 [20:36] * Zach_the_Cat [webchat@162.247.208.79] has joined #minecrafthelp
#667 [20:36] <Zach_the_Cat> Hello, I'm having trouble trying to get slimes to spawn within slime chunks
#668 [20:37] <CubeTheThird> Zach_the_Cat, how do you know it's a slime chunk?
#669 [20:37] <Zach_the_Cat> I used tools to show which chunks are slime chunks. give me a moment to download the map and look for a tool
#670 [20:38] <Zach_the_Cat> I must apologize, my internet is being poor right now.
#671 [20:38] <CubeTheThird> Zach_the_Cat, sure thing. Also, what version of the game are you using?
#672 [20:38] <Zach_the_Cat> 1.13.1
#673 [20:39] <Zach_the_Cat> Did the slime chunk algorithm change somehow?
#674 [20:39] <CubeTheThird> Zach_the_Cat, it's very possible. Was the chunk generated in the version you're currently using?
#675 [20:40] <Zach_the_Cat> Yes, either that or 1.13
#676 [20:41] <Zach_the_Cat> would you prefer I provide the map or just the seed?
#677 [20:42] <CubeTheThird> Zach_the_Cat, I just want to know what tool you've been using
#678 [20:42] <Zach_the_Cat> http://chunkbase.com/apps/slime-finder
#679 [20:42] <Zach_the_Cat> as well as amidst
#680 [20:42] <CubeTheThird> Zach_the_Cat, well amidst hasn't been fully updated for 1.13 (though the beta is almost there)
#681 [20:43] <CubeTheThird> Zach_the_Cat, if you're just looking at the seed, it may not give correct info
#682 [20:43] <CubeTheThird> Zach_the_Cat, I might recommend as an alternative that you use a tool to inspect the chunks after they've been generated. That will tell you for certain if it's a slime chunk
#683 [20:44] <Zach_the_Cat> What should I use then?
#684 [20:46] <CubeTheThird> Zach_the_Cat, I'm not 100% sure if MCEdit still works with the latest version, but you could give it a shot
#685 [20:46] <CubeTheThird> Zach_the_Cat, I believe nbtexplorer is still a thing you could try
#686 [20:46] <Zach_the_Cat> Alright, I'll try NBTExplorer since I've had trouble getting MCEdit to run. Thank you for the help.
#687 [20:55] <Zach_the_Cat> So are you saying that what identifies a slime chunk isn't a check on the algorithm but an nbt tag in each chunk?
#688 [20:57] <CubeTheThird> Zach_the_Cat, that's correct. The algorithm will generate a flag that says whether or not it's a slime chunk, but that data is stored in the chunk itself
#689 [20:57] <CubeTheThird> Zach_the_Cat, so you could, in theory, edit a world to make every chunk a slime chunk
#690 [20:58] <j4i> hey buds i'm back
#691 [20:58] <Zach_the_Cat> Welcome back.
#692 [20:58] <j4i> i'm using minecraft java edition 1.13.1
#693 [20:58] <j4i> java version "10.0.2"
#694 [20:58] <j4i> x64
#695 [20:58] <CubeTheThird> j4i, umm.. the game isn't supported on java versions newer than java 8
#696 [20:58] <j4i> HAHAHAHA
#697 [20:59] <j4i> let me downgrade right quick
#698 [20:59] <j4i> ok so i'm running a server on 10 as well
#699 [20:59] <j4i> should i just install the latest version of 8?
#700 [21:00] <CubeTheThird> j4i, ya install latest for java 8. Unless you have specific needs for 10, get rid of it
#701 [21:00] <j4i> will do
#702 [21:00] <CubeTheThird> j4i, what OS are you using?
#703 [21:00] <j4i> windows 10 education x64
#704 [21:00] <j4i> (better than professional in most usecases)
#705 [21:00] <CubeTheThird> ok
#706 [21:00] * Nick [webchat@c-73-170-78-100.hsd1.ca.comcast.net] has joined #minecrafthelp
#707 [21:01] <j4i> should i use the latest version of java 8 or the bundled version
#708 [21:01] <j4i> systemwide
#709 [21:01] <Nick> Minecraft is unable to start up
#710 [21:01] * Nick is now known as Guest90423
#711 [21:01] <j4i> CubeTheThird
#712 [21:01] <Guest90423> Minecraft is unable to start up
#713 [21:02] <CubeTheThird> j4i, well install the latest version of 8 regardless, since you're running a server. I don't expect you'll get much difference regardless if you use the bundled or latest for the client
#714 [21:02] <CubeTheThird> Guest90423, what happens>?
#715 [21:02] <j4i> alright thank you
#716 [21:02] <j4i> i'll do that and report back for any issues ;D
#717 [21:02] <Guest90423> I go to start up. and it just stops loading
#718 [21:02] * Zach_the_Cat_2 [webchat@162.247.208.79] has joined #minecrafthelp
#719 [21:02] <Zach_the_Cat_2> my internet crapped out
#720 [21:03] <Zach_the_Cat_2> really wanted to see what that person would say after they posted "HAHAhA"
#721 [21:03] <CubeTheThird> Guest90423, which edition of the game?
#722 [21:03] <CubeTheThird> Zach_the_Cat_2, it was just "let me downgrade right quick"
#723 [21:03] <Guest90423> java edition
#724 [21:03] <Guest90423> 1.13.1
#725 [21:04] <CubeTheThird> Guest90423, so are you saying you click play, and nothing happens?
#726 [21:04] <Guest90423> yes
#727 [21:04] <Zach_the_Cat_2> Ah alright, anyway, I was saying that I may just turn the expected slime chunks into slime chunks. Unless I can find an up to date tool.
#728 [21:04] <CubeTheThird> ??> Guest90423 launcher/log
#729 [21:04] <Absol> Guest90423: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#730 [21:04] * Keyboardman777 [webchat@S0106848dc7e9abee.wp.shawcable.net] has joined #minecrafthelp
#731 [21:05] <Guest90423> ok ill see how it goes
#732 [21:08] * Guest90423 [webchat@c-73-170-78-100.hsd1.ca.comcast.net] has quit. (Quit: webchat.esper.net)
#733 [21:08] * errorcode1monitor [webchat@168-103-49-27.eugn.qwest.net] has joined #minecrafthelp
#734 [21:09] <errorcode1monitor> help meh plz
#735 [21:09] <CubeTheThird> errorcode1monitor, with?
#736 [21:09] * Keyboardman777 [webchat@S0106848dc7e9abee.wp.shawcable.net] has quit. (Client Quit)
#737 [21:09] <errorcode1monitor> minecraft will not launch
#738 [21:10] <CubeTheThird> errorcode1monitor, what happens when you try?
#739 [21:10] <errorcode1monitor> and ive triend everything
#740 [21:10] <errorcode1monitor> it says sorry for the crash and the game log thing says monitor errorcode 1
#741 [21:10] <CubeTheThird> ??> errorcode1monitor launcher/log
#742 [21:10] <Absol> errorcode1monitor: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#743 [21:11] <errorcode1monitor> huh?
#744 [21:12] <CubeTheThird> errorcode1monitor, follow the instructions Absol gave you
#745 [21:12] <errorcode1monitor> i dont understand them its stuff ive already done so then what do i do
#746 [21:13] <Zach_the_Cat_2> Give the URL that the last step said to give.
#747 [21:13] <CubeTheThird> ^^^
#748 [21:14] <errorcode1monitor> boi ok
#749 [21:14] <errorcode1monitor> one second
#750 [21:15] <errorcode1monitor> nvm i gotta reinstall
#751 [21:15] * j4i [webchat@pool-100-36-251-237.washdc.fios.verizon.net] has quit. (Quit: webchat.esper.net)
#752 [21:15] <errorcode1monitor> minecraft
#753 [21:17] * j4i [webchat@pool-100-36-251-237.washdc.fios.verizon.net] has joined #minecrafthelp
#754 [21:17] <j4i> CubeTheThird
#755 [21:17] <j4i> i love you so much dude
#756 [21:18] <Zach_the_Cat_2> Just realized that their nickname are from their error code
#757 [21:18] <CubeTheThird> j4i, ohhh...?
#758 [21:18] <j4i> dude there's not a single spike
#759 [21:18] <j4i> it's so great
#760 [21:18] <CubeTheThird> j4i, niiiice
#761 [21:18] * Nick [webchat@c-73-170-78-100.hsd1.ca.comcast.net] has joined #minecrafthelp
#762 [21:18] <j4i> i've been trying to find the problem for like a week now
#763 [21:18] <j4i> reinstalled my os four times
#764 [21:18] <j4i> i'm stupid
#765 [21:18] <CubeTheThird> j4i, lol I'm just glad you told me the java version
#766 [21:19] <j4i> haha lmao
#767 [21:19] * Nick is now known as Guest42792
#768 [21:19] <j4i> thanks my guy
#769 [21:19] <j4i> loggin out now
#770 [21:19] * j4i [webchat@pool-100-36-251-237.washdc.fios.verizon.net] has quit. (Client Quit)
#771 [21:19] <Zach_the_Cat_2> Jeeeeez
#772 [21:20] <Zach_the_Cat_2> Reinstalling the OS should be a very last resort thing.
#773 [21:20] <Guest42792> this seems like a fun job
#774 [21:20] <CubeTheThird> lol ikr
#775 [21:20] <Guest42792> how do I get this job
#776 [21:22] <CubeTheThird> job? :p
#777 [21:22] <Zach_the_Cat_2> Depends on what you define as a job.
#778 [21:22] <Guest42792> what you guys are doing
#779 [21:22] * XNotes [webchat@ip174-72-194-214.lv.lv.cox.net] has joined #minecrafthelp
#780 [21:22] <CubeTheThird> this channel is run by volunteers
#781 [21:22] <Zach_the_Cat_2> Honestly, I'm just hanging out as I try to fix my own problem. but according to what's up there, this is volunteer--run.
#782 [21:23] <XNotes> Hey
#783 [21:23] <XNotes> I need help
#784 [21:23] <Zach_the_Cat_2> It's not like anyone's getting paid here. Ah, hey there.
#785 [21:23] * errorcode1monitor [webchat@168-103-49-27.eugn.qwest.net] has joined #minecrafthelp
#786 [21:23] <errorcode1monitor> ok im back srry
#787 [21:23] <XNotes> My minecraft isnt working
#788 [21:23] <CubeTheThird> XNotes, what happens?
#789 [21:23] <XNotes> It says driver does not support openGL
#790 [21:24] <CubeTheThird> ??> XNotes win/dxdiag
#791 [21:24] <Absol> XNotes: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#792 [21:24] <errorcode1monitor> oh just update it XD
#793 [21:24] <XNotes> i did
#794 [21:24] <errorcode1monitor> who was helping me a secont ago
#795 [21:24] <CubeTheThird> XNotes, please follow the instructions Absol gave you
#796 [21:24] <errorcode1monitor> second
#797 [21:24] <errorcode1monitor> yea dont listen to me XD
#798 [21:24] <CubeTheThird> errorcode1monitor, you said you were doing a reinstall?
#799 [21:24] <errorcode1monitor> i did so now what
#800 [21:25] <errorcode1monitor> and im at the paste bin thing
#801 [21:25] <XNotes> Okay i did that
#802 [21:25] <XNotes> Do i just paste it here?
#803 [21:25] <errorcode1monitor> just paste all the stuff i have there
#804 [21:25] <XNotes> The link
#805 [21:25] <CubeTheThird> yes give the link here
#806 [21:25] <XNotes> https://paste.ubuntu.com/p/x65cFbWWN6/
#807 [21:25] <errorcode1monitor> ok
#808 [21:26] <CubeTheThird> XNotes, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#809 [21:26] <XNotes> Oh
#810 [21:26] <XNotes> Well thanks
#811 [21:27] <CubeTheThird> no problem
#812 [21:27] * XNotes [webchat@ip174-72-194-214.lv.lv.cox.net] has quit. (Quit: webchat.esper.net)
#813 [21:27] <errorcode1monitor> do i copy everything from the log CubeTheThird
#814 [21:28] * Guest42792 [webchat@c-73-170-78-100.hsd1.ca.comcast.net] has quit. (Quit: webchat.esper.net)
#815 [21:28] <errorcode1monitor> and paste it in the past bin
#816 [21:28] <errorcode1monitor> paste
#817 [21:28] <CubeTheThird> errorcode1monitor, I believe you can right-click -> copy all, from the log
#818 [21:28] <CubeTheThird> ??> errorcode1monitor win/edit
#819 [21:28] <Absol> errorcode1monitor: As in all programs, CTRL+A is Select All. CTRL+C is Copy, CTRL+V is Paste.
#820 [21:28] * thelounge44 [webchat@c-73-170-78-100.hsd1.ca.comcast.net] has joined #minecrafthelp
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#822 [21:29] <errorcode1monitor> ik that but
#823 [21:29] <errorcode1monitor> do i copy everything that shows up on the log
#824 [21:29] * Miata [webchat@c-73-170-78-100.hsd1.ca.comcast.net] has joined #minecrafthelp
#825 [21:29] <CubeTheThird> errorcode1monitor, yes that's right
#826 [21:29] <CubeTheThird> Miata, you can use /nick to change your name without logging out
#827 [21:29] <Miata> ok im back
#828 [21:30] * Zach_the_Cat_2 is now known as Zach_the_Cat
#829 [21:30] <CubeTheThird> lol
#830 [21:30] <Zach_the_Cat> did my last log in even leave a ghost?
#831 [21:30] * Miata [webchat@c-73-170-78-100.hsd1.ca.comcast.net] has quit. (Client Quit)
#832 [21:30] <CubeTheThird> Zach_the_Cat, it's possible
#833 [21:30] <errorcode1monitor> https://paste.ubuntu.com/p/cJBbrdmwzD/
#834 [21:30] <errorcode1monitor> there
#835 [21:31] <CubeTheThird> ??> errorcode1monitor win/!
#836 [21:31] <Absol> errorcode1monitor: Having exclamation marks or other special characters in your Windows username can break Java, which in turn breaks Minecraft. To fix this issue, either create a new Windows account without any special characters (only A-Z and 0-9), or change the working directory of the launcher.
#837 [21:31] <Absol> errorcode1monitor: See http://hopper.minecraft.net/help/special-characters/ for more information on working around this problem.
#838 [21:31] * Miata [webchat@c-73-170-78-100.hsd1.ca.comcast.net] has joined #minecrafthelp
#839 [21:31] <errorcode1monitor> i knew it XDDDD
#840 [21:31] <errorcode1monitor> thanks for confirming it guys its very appreciated
#841 [21:31] <CubeTheThird> hehe no problem
#842 [21:32] <errorcode1monitor> well imma go change that to a different account thx again
#843 [21:34] <Zach_the_Cat> huh, that's good to know
#844 [21:34] * Zach_the_Cat gains half an experience point.
#844 [21:34] <CubeTheThird> and 2 internet points
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#847 [21:42] <Zach_the_Cat> How do I get here without answering the questions?
#848 [21:42] <Zach_the_Cat> short of using an IRC client
#849 [21:42] <CubeTheThird> Zach_the_Cat, questions..?
#850 [21:43] * errorcode1monitor [webchat@168-103-49-27.eugn.qwest.net] has quit. (Quit: webchat.esper.net)
#851 [21:43] <Zach_the_Cat> yeah, I go to this url and it gives me two questions: https://minecraftirc.net/minecrafthelp/landing/
#852 [21:44] * Niko [webchat@d75-158-19-100.abhsia.telus.net] has joined #minecrafthelp
#853 [21:44] <Miata> minecraft keeps failing to download the new update
#854 [21:45] <CubeTheThird> Zach_the_Cat, huh. Didn't know they added that. You could just join from the webchat on espernet
#855 [21:45] <Zach_the_Cat> Alright.
#856 [21:45] <Niko> I am unable to play minecraft on any version because java binary SE not working but i was able to play yesterday
#857 [21:45] <CubeTheThird> ??> Miata tools/hjt
#858 [21:45] <Absol> Miata: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#859 [21:45] <Absol> Miata: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#860 [21:45] <CubeTheThird> Niko, are you running Discord?
#861 [21:46] <Niko> no
#862 [21:46] <CubeTheThird> ??> Niko tools/hjt
#863 [21:46] <Absol> Niko: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#864 [21:46] <Absol> Niko: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#865 [21:47] <Niko> i was just trying to play minecraft and it wouldnt work today but it worked completely fine yesterday
#866 [21:47] <CubeTheThird> Niko, ok. Please follow the instructions Absol gave you
#867 [21:49] <Niko> what do i run as a adminstrator
#868 [21:49] <Niko> which program
#869 [21:50] <CubeTheThird> Niko, read ALL of what Absol said
#870 [21:50] * Niko [webchat@d75-158-19-100.abhsia.telus.net] has quit. (Quit: webchat.esper.net)
#871 [21:53] <Zach_the_Cat> rip
#872 [22:02] <CubeTheThird> well I'm off to bed
#873 [22:02] <Zach_the_Cat> ah, sleep well then
#874 [22:02] <CubeTheThird> bye~!
#875 [22:13] <Zach_the_Cat> guess I'll head on out
#876 [22:37] * Dan [webchat@c-67-190-158-238.hsd1.co.comcast.net] has joined #minecrafthelp
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#878 [22:39] * milo [webchat@cpe-68-175-4-44.nyc.res.rr.com] has joined #minecrafthelp
#879 [22:40] <milo> Hi I need help. I think I got some virus but then I deleted this programs and my computer seems to be fine, but since then, Minecraft won't work for me anymore.
#880 [22:40] <milo> After pressing play, it wont load.
#881 [22:42] * yuken [~yuken@cpe-71-74-152-82.neo.res.rr.com] has quit. (Ping timeout: 183 seconds)
#882 [22:42] <milo> is anyone here?
#883 [22:42] <mattym> milo, What exactly happens when you try to start it?
#884 [22:43] <milo> it says not reponding
#885 [22:43] <mattym> ??> milo tools/hjt
#886 [22:43] <Absol> milo: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#887 [22:43] <Absol> milo: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#888 [22:46] <milo> https://paste.ubuntu.com/p/Q5d8p5NdKj/
#889 [22:47] <mattym> milo, Ok, several things you need to do.
#890 [22:47] <milo> ok
#891 [22:47] <mattym> milo, If you are running Discord, disable the Overlay feature in Discord.
#892 [22:48] <mattym> milo, Then uninstall Bytefence from your computer. Once you have done both let me know.
#893 [22:49] * yuken [~yuken@cpe-71-74-152-82.neo.res.rr.com] has joined #minecrafthelp
#894 [22:52] <milo> ive inished
#895 [22:52] <milo> finished*
#896 [22:53] <mattym> ??> milo av/adwcleaner
#897 [22:53] <Absol> milo: Malwarebytes ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#898 [22:53] <Absol> milo: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#899 [22:57] * milo [webchat@cpe-68-175-4-44.nyc.res.rr.com] has quit. (Quit: webchat.esper.net)
#900 [23:07] * milo [webchat@cpe-68-175-4-44.nyc.res.rr.com] has joined #minecrafthelp
#901 [23:07] <milo> I finished
#902 [23:08] <mattym> milo, Try running the game again.
#903 [23:10] <milo> thank you it worked but I have another question
#904 [23:10] <milo> it says im playing on 1.13.1 so my world might get corrupted
#905 [23:10] <milo> what does that mean exactly
#906 [23:11] <mattym> milo, Are you trying to load a world that was made as a Customized type?
#907 [23:11] <milo> what do you mean?
#908 [23:11] <mattym> What version was the world made in?
#909 [23:12] <milo> 1.13
#910 [23:12] <mattym> Then you shouldn't have anything to worry about.
#911 [23:13] <milo> okay thank you
#912 [23:13] <milo> good bye