#MinecraftHelp > 2018-09-19
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#4 [03:36] <Platypus> My minecraft keeps crashing when I join a game and I've updated drivers, windows, java etc. and I was here before because of this issue (it was a virus I think) and I needed this cleaner thing installed which did a system scan and saved a log file then pasted it on to ubuntu but I've forgotten how I did it
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#6 [05:22] * Mumneedshelp [webchat@cpe-58-174-176-136.sb03.sa.asp.telstra.net] has joined #minecrafthelp
#7 [05:24] <Mumneedshelp> My daughter asked me to purchase some coins “Minecraft store item 6” on her iPad and I have been charged but the coins are not in her account. Can someone please advise?
#8 [06:15] * jaku36 [webchat@185.234.234.215] has joined #minecrafthelp
#9 [06:15] <jaku36> can you pl ?
#10 [06:16] <jaku36> can you speak polish ?
#11 [06:17] <jaku36> why the stone in the minecraft is slim and I can not melt it, and other raw materials?
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#16 [06:28] <Ellie> When I join any minecraft server it crashes and I get 'Process crashed with exit code -805306369'
#17 [06:30] * olti [webchat@46.19.228.0] has joined #minecrafthelp
#18 [06:30] <olti> hi
#19 [06:31] <olti> may minecraftis not working
#20 [06:32] <Ellie> very specific
#21 [06:39] <Greymagic27> olti, What do you mean
#22 [06:40] <Greymagic27> ??> Ellie av/adwcleaner
#23 [06:40] <Absol> Ellie: Malwarebytes ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#24 [06:40] <Absol> Ellie: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
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#30 [07:01] <olti> akwjflkashdfo;p
#31 [07:01] <Greymagic27> Ellie, Did you run the scan?
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#34 [07:42] * Kaopash [webchat@ip-109-90-139-97.hsi11.unitymediagroup.de] has joined #minecrafthelp
#35 [07:43] <Kaopash> Hey guys! I got a weird bug where my mouse points to the ground and mouse movement causes it to accellerate like crazy. 1.13.1 Java Version on Windows 10.
#36 [07:48] <Kaopash> Computerinfo: https://paste.ubuntu.com/p/fcWxTT4WQS/
#37 [08:20] <Greymagic27> Kaopash, Check if you have any software on this list, if you do, remove it. https://minecraftirc.net/support-articles/known-incompatible-software/
#38 [08:25] * albear [webchat@c-98-219-200-8.hsd1.pa.comcast.net] has joined #minecrafthelp
#39 [08:28] <albear> My friend owns a realm and we have been playing on it, yesterday I spent 7 1/2 hours gathering resources and building/ try to trouble shoot a mob grinder I made. No mobs are spawning even though I'm at a good distance and the lighting is good. I think it might be with realms, would that be a far off guess?
#40 [08:28] <Greymagic27> albear, Have you tried building it in a singleplayer world and seeing if it works?
#41 [08:29] <albear> I have not, should I try to get the world file from my friend and put it into singleplayer?
#42 [08:30] <Greymagic27> Yes please
#43 [08:30] <albear> ok, I will try that. Thank you very much
#44 [08:30] <Greymagic27> Your welcome
#45 [08:30] <Greymagic27> Your welcome
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#53 [10:35] <thelounge24> Hi
#54 [10:36] <Greymagic27> Hi
#55 [10:36] <thelounge24> dont know if thid is right bit but every time i load onto minecraft i got to multiplayer join server then a sign pops up saying binarynkt responding then my game crashes
#56 [10:37] <Greymagic27> ??> thelounge24 tools/hjt
#57 [10:37] <Absol> thelounge24: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#58 [10:37] <Absol> thelounge24: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#59 [10:38] * Extreme [extreme7@2001:470:1f11:209::13] has joined #minecrafthelp
#60 [10:39] <thelounge24> Do i just hit download latest version then drag to desktop?
#61 [10:39] <Greymagic27> Just follow the instructions above
#62 [10:39] <thelounge24> Ok
#63 [10:41] <thelounge24> “For some reason your system denied write acces to the hosts file”
#64 [10:41] <Greymagic27> Did you launch it as an admin?
#65 [10:42] <thelounge24> Em dont think so
#66 [10:42] <Greymagic27> Please launch it as an admin
#67 [10:42] <thelounge24> How
#68 [10:42] <Greymagic27> Right click on the program and find the thing that says 'run as administrator'
#69 [10:47] * lucas [webchat@host86-137-156-85.range86-137.btcentralplus.com] has joined #minecrafthelp
#70 [10:47] <lucas> https://paste.ubuntu.com/
#71 [10:48] <lucas> my game crashes binary not respomding
#72 [10:49] <Greymagic27> lucas, Please run the program I have told you to run and send me the output in paste.ubuntu.com
#73 [10:53] * RS8_Gianni [webchat@37.203.225.63] has joined #minecrafthelp
#74 [10:54] <lucas> yeah takes me to the note pad bit copy and then paste into ubuntupaste right ?
#75 [10:54] <RS8_Gianni> #minecrafthelp
#76 [10:54] <Greymagic27> lucas, Yes please
#77 [10:54] <lucas> k
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#79 [10:55] <lucas> what then after i pasted it ?
#80 [10:55] <Greymagic27> Put the link in here please
#81 [10:55] <lucas> https://paste.ubuntu.com/
#82 [10:56] <Greymagic27> You need to put everything in there and click the paste button at the bottom
#83 [10:56] <lucas> i did
#84 [10:56] <Greymagic27> Your link should look something like this: https://pastebin.com/QaQa53v6
#85 [10:56] <lucas> https://paste.ubuntu.com/p/M6ffr8n5pC/
#86 [10:56] <Greymagic27> ??> lucas av/adwcleaner
#87 [10:57] <Absol> lucas: Malwarebytes ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#88 [10:57] <Absol> lucas: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#89 [11:05] * lucas [webchat@host86-137-156-85.range86-137.btcentralplus.com] has joined #minecrafthelp
#90 [11:05] <lucas> ok
#91 [11:05] <lucas> im back
#92 [11:05] <Greymagic27> Launch your minecraft
#93 [11:05] <lucas> ok
#94 [11:06] <lucas> hit play?
#95 [11:06] <Greymagic27> Yes
#96 [11:06] <lucas> yes next?
#97 [11:06] <Greymagic27> See if it launches
#98 [11:07] <lucas> ok
#99 [11:07] <lucas> ty so so much
#100 [11:09] * Rayyan [webchat@115.135.187.200] has joined #minecrafthelp
#101 [11:09] <Rayyan> Hello!
#102 [11:09] <Greymagic27> Hello
#103 [11:09] <Rayyan> Having some issues downloading Minecraft :s
#104 [11:09] <Rayyan> keep getting errors while it's downloading, like installing the .ogg files and such
#105 [11:10] <Greymagic27> ??> Rayyan error/download
#106 [11:10] <Absol> Rayyan: If you are receiving a "Failed to Download" or "Unable to Save Download" error, please remove any software you have installed that is listed here https://minecraftirc.net/support-articles/known-incompatible-software/
#107 [11:11] <Rayyan> I get this error
#108 [11:11] <Rayyan> Failed to download file. fastutil-8.2.1.jar
#109 [11:11] <Greymagic27> Please go to the link I sent you above
#110 [11:12] <Rayyan> Don't use any of the antiviruses though
#111 [11:12] <Greymagic27> Do you have any programs on that list?
#112 [11:13] <Rayyan> Discord
#113 [11:13] <Rayyan> That's about it
#114 [11:13] <Greymagic27> ??> Rayyan tools/hjt
#115 [11:13] <Absol> Rayyan: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#116 [11:13] <Absol> Rayyan: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#117 [11:16] <Rayyan> Alright, will do
#118 [11:17] <Rayyan> https://paste.ubuntu.com/p/q67gx38kPX/
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#122 [13:01] <ZoomDK> Anyone got experience with WorldGuard and Skript?
#123 [13:02] <Greymagic27> Nope
#124 [13:02] <Greymagic27> We don't support mods here
#125 [13:02] <ZoomDK> Do you know where I can get help with that?
#126 [13:02] <Greymagic27> Mc fourms
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#128 [13:04] * helpmepls [webchat@customer.cheap-dedicated-server.com] has joined #minecrafthelp
#129 [13:04] <helpmepls> hi, i have a problem with loggin in
#130 [13:04] <Greymagic27> What is the problem?
#131 [13:05] <helpmepls> it wont accept my password
#132 [13:05] <Greymagic27> Have you tried resetting it?
#133 [13:05] <helpmepls> i made a new one seconds ago and wont accept it
#134 [13:05] <helpmepls> i also tried this yesterday a couple of times
#135 [13:06] <Greymagic27> ??> helpmepls account/send-email
#136 [13:06] <Absol> helpmepls: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#137 [13:06] <Absol> helpmepls: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#138 [13:06] <Greymagic27> ??> helpmepls account/trans-id
#139 [13:06] <Absol> helpmepls: How to find your Transaction ID: https://help.mojang.com/customer/portal/articles/361380
#140 [13:06] <helpmepls> thanks! ill try this
#141 [13:09] * juste [webchat@78-57-226-178.static.zebra.lt] has joined #minecrafthelp
#142 [13:12] <juste> Hello, so, I bought MineCraft in 2014. I gave my account to my brother who changed the password and email to his own to make things simpler in 2017, I now want to log into my account, but it says that it's either an invalid email/password. I've tried resetting the password and I've tried every email that was affiliated with that account, but I did
#143 [13:12] <juste> n't get any emails.
#144 [13:12] <juste> How can I access my account again? I have the order number if that would help
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#146 [13:47] * Webchat_98666 [webchat@155-186-223-128.dhcp.chtrptr.net] has joined #minecrafthelp
#147 [13:47] <Webchat_98666> Can I join a realm operated from a PC on my Xbox account?
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#149 [14:07] * LielAmar [webchat@bzq-109-66-73-195.red.bezeqint.net] has joined #minecrafthelp
#150 [14:08] <LielAmar> Hey
#151 [14:08] <LielAmar> Can someone help me?
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#153 [14:40] * thelounge20 [webchat@pool-173-54-214-55.nwrknj.fios.verizon.net] has joined #minecrafthelp
#154 [14:43] <thelounge20> before I updated to Windows 10, Minecraft worked fine. After I updated, the game crashes when I launch it. Is there a way to fix this or is it a problem with windows 10?
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#157 [14:47] <thelounge74> After I updated to Windows 10, Minecraft crashes when I launch it. Is this a problem with Windows 10?
#158 [14:59] * Shad0wzrow [webchat@p54BC92BA.dip0.t-ipconnect.de] has joined #minecrafthelp
#159 [15:06] <Shad0wzrow> Hi there. i need help with my mojang account. my password was reseted and i only remember 2 out of 3 secrets for reseting my password. for reseting my the secrets i need my password. is there a way to get access to my account again? the email address was never changed.
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#161 [15:14] <Shadowzr0w> e
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#163 [15:17] * jb [webchat@b0186e86.bb.sky.com] has joined #minecrafthelp
#164 [15:18] <jb> hi i purchased java edition years ago now i cannot login to my account
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#166 [15:36] * Wen [webchat@ool-4572c2fe.dyn.optonline.net] has joined #minecrafthelp
#167 [15:37] <Wen> When playing a non-mod java version it keeps going to the menu screen. (fyi--I do have a minecraft hypixel version that works just fine)
#168 [15:41] <Wen> I am running minecraft java on a Mac OS High Sierra. When I play a non-modded minecraft--I get into the game fine--when just walking around-- it keep pulling up the menu screen. (I have no issues in hypixel--everything works fine)
#169 [15:44] * albear [webchat@c-98-219-200-8.hsd1.pa.comcast.net] has joined #minecrafthelp
#170 [15:53] <albear> So I was here earlier today about a mob grinder on realms. I built a mob grinder high in the sky to ensure no mobs spawning elsewhere. Everything was properly dark and I was the correct distance away but no mobs were spawning. GreyMagic27 had told me to try it in a single player world and i built the same one about half the size and already it seem
#171 [15:53] <albear> ed to work better. Would it be something with the realms itself?
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#173 [15:54] * WOLFTHORN [webchat@dynamic-acs-24-239-47-220.zoominternet.net] has joined #minecrafthelp
#174 [15:54] <WOLFTHORN> Hi?
#175 [15:55] <WOLFTHORN> Could I obtain some assistance?
#176 [15:55] <WOLFTHORN> acquire? ^
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#178 [16:02] <albear> what is it you need?
#179 [16:02] <albear> So I was here earlier today about a mob grinder on realms. I built a mob grinder high in the sky to ensure no mobs spawning elsewhere. Everything was properly dark and I was the correct distance away but no mobs were spawning. GreyMagic27 had told me to try it in a single player world and i built the same one about half the size and already it seem
#180 [16:02] <albear> ed to work better. Would it be something with the realms itself?
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#184 [16:05] <Vacancy> heyho , i cant log in to my Account on Mojang ... the password dont work and i forgot my username... on my new pc i cant log in with my Emailadress... password reset request didnt work... sry 4 shit englisch... any can help? ;D
#185 [16:05] <Absol> Vacancy: Please keep it civil
#186 [16:06] <Vacancy> if i request for a new password no email is on my email account (not in spam or anyone)
#187 [16:06] <Vacancy> if i request for a new password no email is on my email account (not in spam or anyone)
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#192 [16:56] <iau> i have this problem: Internal Exception java.io.IOException: Connection reset by peer
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#194 [17:11] * thelounge90 [webchat@host-89-242-75-247.as13285.net] has joined #minecrafthelp
#195 [17:13] <thelounge90> Hey, could someone help me? im inable to download minecraft from the launcher, i just get a dialog box saying "unable to download minecraft. please try again later." Im using windows 7 and i've tried updating java
#196 [17:14] <mattym> ??> thelounge90 error/download
#197 [17:14] <Absol> thelounge90: If you are receiving a "Failed to Download" or "Unable to Save Download" error, please remove any software you have installed that is listed here https://minecraftirc.net/support-articles/known-incompatible-software/
#198 [17:14] <mattym> thelounge90, Check the stuff listed in the link Absol posted. It may help with that.
#199 [17:15] <thelounge90> i've tried that :/
#200 [17:15] <thelounge90> i've also allowed it access through the firewall
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#202 [17:36] <thelounge90> hey, is there anywhere i can download a preinstaled minecraft so that i can bypass the installer?
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#204 [17:38] <sheepy_0> hi i think someone "hacked" my account? it's a weird situation but i got an email this morning saying my password was changed, so i changed it to something else and i was able to log in to minecraft fine using my email and everything was normal for a while but after i disconnected from a server and reconnected after about 5 minutes my username was
#205 [17:38] <sheepy_0> changed. i checked the mojang website to be sure and while i was still able to log in to my account my name was changed there too. my best guess is that someone took control of my account, coincidentally did nothing with it until i changed my password and then changed my username while they still had access to my account in their browser?
#206 [17:40] <sheepy_0> oh i guess my question is: what do i do?
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#211 [18:09] <pxtchwork> crashing upon clicking play button
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#215 [19:39] <crankaquid> why does it say "failed to connect to server" i have internet access and it works just fine when i log in on a friends computer, but not mine. help?
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#220 [22:14] <YourGoodFriend> MC keeps crashing. All solutions I can find tell me to update drivers, but I'm not sure if I did so correctly.
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#222 [22:14] <YourGoodFriend> I recently updated my PC to Windows 10 and am unable to play Minecraft. I can open it in either launcher, and the window has a weird "static" effect I guess for a second, like an old TV. In the "old" launcher, I can reliably get to the title screen. In the "new" launcher, it gets there maybe half the time. Upon clicking Singleplayer if I can get to
#223 [22:14] <YourGoodFriend> the title screen, it sometimes goes to the world direct screen after that "static" effect returns, and sometimes just crashes. It always crashes when I click multiplayer. I have tried: Updating Minecraft, trying Optifine, uninstalling and reinstalling, repairing Minecraft, and updating my graphics drivers (try may be operative, especially for this
#224 [22:14] <YourGoodFriend> last one). I was able to play 1.13.1 when I used Windows 7. This was only an issue after updating to Windows 10.