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#11 [01:21] * MaggieOKane [webchat@ip72-203-119-230.oc.oc.cox.net] has joined #minecrafthelp
#12 [01:22] <MaggieOKane> does not appear to support opengl
#13 [01:22] <MaggieOKane> also hello lol
#14 [01:22] <mattym> ??> MaggieOKane win/dxdiag
#15 [01:22] <Absol> MaggieOKane: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#16 [01:23] <MaggieOKane> thankyou
#17 [01:27] * MaggieOKane3 [webchat@ip72-203-119-230.oc.oc.cox.net] has joined #minecrafthelp
#18 [01:27] <MaggieOKane3> https://paste.ubuntu.com/p/WttpVjs2vF/
#19 [01:27] <MaggieOKane3> followed the instructions
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#21 [01:29] <MaggieOKane3> anyone :(
#22 [01:30] <mattym> MaggieOKane3, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#23 [01:30] <MaggieOKane3> ok ill try windows 7
#24 [01:35] <MaggieOKane3> how do I get new graphics hardware or windows 7?
#25 [01:36] <mattym> MaggieOKane3, If you still have your Windows 7 Product Key (dont post it here), you can get the files and instructions to reinstall Windows 7 from the microsoft site.
#26 [01:36] <mattym> MaggieOKane3, You would need to take the computer to a store to see what you could upgrade to if you wanted to try new graphics hardware.
#27 [01:38] <MaggieOKane3> i just got this computer off amazon and am trying to get games on it for my daughter....been a hastle….no windows 7 cd
#28 [01:39] <mattym> MaggieOKane3, Yeah it never should have had Windows 10 put on it.
#29 [01:40] <MaggieOKane3> should i send it back?
#30 [01:40] <mattym> MaggieOKane3, It is very old, probably used hardware.
#31 [01:44] <MaggieOKane3> so i got screwed
#32 [01:45] <mattym> MaggieOKane3, If you were lead to believe it was a newer computer, or decent computer, then yes.
#33 [01:47] <MaggieOKane3> it says it was a like new refurbished computer
#34 [01:56] <MaggieOKane3> should i send back to amazon?
#35 [01:57] <mattym> MaggieOKane3, I cant really advise you on that.
#36 [01:57] <MaggieOKane3> or just get a new graphics card
#37 [02:25] * Kyroto [webchat@035-134-105-210.static.chtrptr.net] has joined #minecrafthelp
#38 [02:28] <Kyroto> hello, I am trying to log into my minecraft account and after i transfered it to the new system i can't get into it, when i try to do password recovery it doesn't send one to my email. Just to make sure i attempted to migrate my account again but it does in fact say that I have migrated that account, please help, thank you.
#39 [02:38] * JC [webchat@162.218.232.58] has joined #minecrafthelp
#40 [02:42] <JC> Having a unique issue with, I assume, my router. Minecraft launcher is giving me "Could not connect to server". Mojang.com is giving me "Error! Unknown e-mail address or password.". And minecraft.net is giving me "An error prevented your request from being processed. Please try again.". I brought my laptop to another location and was able to connec
#41 [02:42] <JC> t to all three of those services fine, which indicates, at least for the mojang.com issue, that my email and password are correct. Any hints about firewall protection? I'm a laymen with IT, but can follow directions quite well.
#42 [02:50] * JC [webchat@162.218.232.58] has joined #minecrafthelp
#43 [02:53] <JC> I was disconnected from this page, and I'm not to familiar with IRC. I assume my question is still there but just in case…:
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#46 [02:59] <JC> I cannot connect to any of Mojang's services from my laptop connected via wireless at my home. Mojang.com gives me the error "Error! Unknown e-mail address or password."; Minecraft.net gives me the error "OOPS! An error prevented your request from being processed. Please try again."; and the minecraft launcher gives me the error "could not connect
#47 [02:59] <JC> to server". I was able to connect and log into these services when I took my laptop elsewhere. While at home, I am able to navigate to other websites no problem. Is this a firewall issue?
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#51 [03:23] <Sharkapia> Hello?
#52 [03:24] <Sharkapia> I am having some issues with sounds on minecraft
#53 [03:29] <Sharkapia> How do I fix sound cutting out?
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#71 [07:31] * Vadym [webchat@37-229-225-78.broadband.kyivstar.net] has joined #minecrafthelp
#72 [07:32] <Vadym> I have a problem whith The game crashed whilst initializing game
#73 [07:32] <Vadym> Error: org.lwjgl.LWJGLException: Pixel format not accelerated. Can you help me &
#74 [07:39] * sam [webchat@ip201-15-212-87.adsl2.static.versatel.nl] has joined #minecrafthelp
#75 [07:40] <sam> anyone here?
#76 [07:40] <Greymagic27> Sure
#77 [07:40] <sam> uhm
#78 [07:40] <Greymagic27> What's the problem?
#79 [07:40] <sam> my account got hacked
#80 [07:40] <sam> i didnt play mc for a couple months
#81 [07:40] <sam> and now i cant login anymore
#82 [07:40] <Greymagic27> ??> sam account/send-email
#83 [07:40] <Absol> sam: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#84 [07:40] <Absol> sam: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#85 [07:40] <Greymagic27> ??> sam account/trans-id
#86 [07:40] <Absol> sam: How to find your Transaction ID: https://help.mojang.com/customer/portal/articles/361380
#87 [07:40] <sam> what do i do next
#88 [07:40] <sam> when i find my
#89 [07:40] <sam> transaction ID
#90 [07:40] <sam> ?
#91 [07:40] <Greymagic27> Then go here: https://help.mojang.com/customer/portal/emails/new
#92 [07:41] <sam> thanks hve a nice day
#93 [07:41] <Greymagic27> sam, You too
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#96 [08:01] * Marc [webchat@n175-32-49-67.meb1.vic.optusnet.com.au] has joined #minecrafthelp
#97 [08:01] <Marc> i keep crashing when i start the game in 1.13.1 i tried everything from re downloading the game to restarting my laptop help
#98 [08:02] <Greymagic27> ??> Marc launcher/crash-log
#99 [08:02] <Absol> Marc: We need to see your crash log, which is created after a crash.
#100 [08:02] <Absol> Marc: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the crash-reports folder, then open the most recent text file and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#101 [08:02] <Marc> ok
#102 [08:05] <Marc> https://paste.ubuntu.com/p/4FpNZ9Mff5/
#103 [08:05] <Greymagic27> Could you remove any mods (including optifine) and try to launch 1.13.1 for me?
#104 [08:06] <Marc> idk how i tried deleting the files even in the recycle bin
#105 [08:06] <Marc> its still stuck on
#106 [08:06] <Greymagic27> There should be a mod folder inside your .minecraft folder
#107 [08:06] <Marc> alright
#108 [08:07] <Marc> whats the folder name?
#109 [08:07] <Greymagic27> Should be called mods
#110 [08:07] <Marc> no like the main minecraft folder
#111 [08:07] <Greymagic27> Oh it's called .minecraft
#112 [08:07] <Marc> ah thanks
#113 [08:06] <Greymagic27> Should be something like: C:\Users\user\AppData\Roaming\.minecraft
#114 [08:08] <tyteen4a03> Greymagic27: launcher/reinst
#115 [08:09] <Greymagic27> ??> Marc launcher/reinst
#116 [08:09] <tyteen4a03> if you are sure they're on windows, then win/reinst(/rename)
#117 [08:09] <Greymagic27> Ohh ok
#118 [08:10] <Greymagic27> I never thought of that, The thing on hopper said it was to do with mods so that was why I told them to remove all mods
#119 [08:12] * e_l1997 [~quassel@77.240.75.41] has joined #minecrafthelp
#120 [08:13] <tyteen4a03> Greymagic27: one way to deal with mod-related files is to nuke all files
#121 [08:13] <Greymagic27> Mk, Thanks
#122 [08:13] <tyteen4a03> which is the cleanest
#123 [08:13] <tyteen4a03> plus sometimes they have resource packs
#124 [08:13] <Greymagic27> Is win/reinst/rename more effective than win/reinst?
#125 [08:15] <tyteen4a03> they're both the same, however if they insist on keeping their mods then /rename
#126 [08:16] <tyteen4a03> (although it should be made clear that we don't support modded MC)
#127 [08:16] * Xogium [~Xogium@2001:470:2a34:ffff:5054:ff:fe2b:30d7] has quit. (Quit: Leaving.)
#128 [08:16] <Greymagic27> I mean, It does say on the topic when they join
#129 [08:16] <tyteen4a03> you'll be surprised how many people still ask for modded support
#130 [08:16] <Greymagic27> Why don't we support mods here?
#131 [08:16] <tyteen4a03> ?? mods
#132 [08:16] <Absol> mods: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#133 [08:16] * Xogium [~Xogium@2001:470:2a34:ffff:5054:ff:fe2b:30d7] has joined #minecrafthelp
#134 [08:17] <Greymagic27> Oh ok
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#138 [08:23] <Deathsnake54> hi so my minecraft game whenever i load it it starts "Not Responding" and just freezes like that while loading and i cant even get to the main game screen, does anyone know how to fix this?
#139 [08:23] <Greymagic27> ??> Deathsnake54 tools/hjt
#140 [08:23] <Absol> Deathsnake54: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#141 [08:23] <Absol> Deathsnake54: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
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#143 [08:26] * marcel [webchat@89-67-99-94.dynamic.chello.pl] has joined #minecrafthelp
#144 [08:27] <marcel> Hi, I have a problem with minecraft I do not want to run after clicking play show me crash game for a reason I have windows 7
#145 [08:28] * Deathsnake54 [webchat@2.25.109.146] has joined #minecrafthelp
#146 [08:28] <marcel> Hi, I have a problem with minecraft I do not want to run after clicking play show me crash game for a reason I have windows 7
#147 [08:29] <marcel> Hi, I have a problem with minecraft I do not want to run after clicking play show me crash games for a reason I have windows 7 help?
#148 [08:30] * marcel [webchat@89-67-99-94.dynamic.chello.pl] has quit. (Client Quit)
#149 [08:30] <Deathsnake54> hi my browser crashed what was the steps i had to do again?
#150 [08:32] <Deathsnake54> this is with regards to my game not loading
#151 [08:37] <Greymagic27> ??> Aaron tools/hjt
#152 [08:37] <Absol> Aaron: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#153 [08:37] <Absol> Aaron: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#154 [08:38] <Aaron> https://paste.ubuntu.com/p/J9ZF6YN3fw/
#155 [08:38] <Aaron> there you go
#156 [08:39] <Greymagic27> ??> Aaron av/adwcleaner
#157 [08:39] <Absol> Aaron: Malwarebytes ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#158 [08:39] <Absol> Aaron: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#159 [08:40] <Aaron> ok will do
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#162 [08:47] * NEONBLAZE2002 [webchat@host66-204-dynamic.15-87-r.retail.telecomitalia.it] has joined #minecrafthelp
#163 [08:48] <NEONBLAZE2002> I have to remake security questions and then I can't play MInecraft because the game crash
#164 [08:49] <Greymagic27> ??> NEONBLAZE2002 launcher/crash-log
#165 [08:49] <Absol> NEONBLAZE2002: We need to see your crash log, which is created after a crash.
#166 [08:49] <Absol> NEONBLAZE2002: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the crash-reports folder, then open the most recent text file and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#167 [08:49] <Greymagic27> Also take a look at: https://help.mojang.com/customer/en/portal/articles/797301-account-security-questions
#168 [08:49] <Greymagic27> For the remaking of your security questions
#169 [08:51] * NEONBLAZE2002 [webchat@host66-204-dynamic.15-87-r.retail.telecomitalia.it] has quit. (Client Quit)
#170 [08:53] * Aaron [webchat@2.25.109.146] has joined #minecrafthelp
#171 [08:53] <Aaron> ok ive done the malwarebytes clean
#172 [08:53] <Greymagic27> Aaron, Try to run the game
#173 [08:56] * NEONBLAZE2002 [webchat@host66-204-dynamic.15-87-r.retail.telecomitalia.it] has joined #minecrafthelp
#174 [08:56] <NEONBLAZE2002> I have to remake security questions and then I can't play MInecraft because the game crash
#175 [08:57] <Greymagic27> https://help.mojang.com/customer/en/portal/articles/797301-account-security-questions
#176 [08:57] <Greymagic27> Go there about your security questions
#177 [08:57] <Greymagic27> ??> NEONBLAZE2002 launcher/crash-log
#178 [08:57] <Absol> NEONBLAZE2002: We need to see your crash log, which is created after a crash.
#179 [08:57] <Absol> NEONBLAZE2002: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the crash-reports folder, then open the most recent text file and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#180 [08:57] <Aaron> it worked thank you guys so much for your help
#181 [08:57] <Greymagic27> Aaron, your welcome
#182 [08:57] <NEONBLAZE2002> GAME CRASH
#183 [08:57] <NEONBLAZE2002> An unexpected issue occurred and the game has crashed. We're sorry for the inconveniece.
#184 [08:57] <Greymagic27> ??> NEONBLAZE2002 launcher/log
#185 [08:58] <Absol> NEONBLAZE2002: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
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#187 [09:04] * Xogium [~Xogium@2001:470:2a34:ffff:5054:ff:fe2b:30d7] has joined #minecrafthelp
#188 [09:04] <NEONBLAZE2002> https://paste.ubuntu.com/p/qbxHB8VgKS/plain/
#189 [09:05] <Greymagic27> Is that the full log?
#190 [09:05] <NEONBLAZE2002> yes
#191 [09:06] <Greymagic27> ??> NEONBLAZE2002 win/reinst
#192 [09:06] * Aaron [webchat@2.25.109.146] has quit. (Quit: webchat.esper.net)
#193 [09:06] <Absol> NEONBLAZE2002: You may need to reinstall the locally installed files that Minecraft puts into place.
#194 [09:06] <Absol> NEONBLAZE2002: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#195 [09:18] <NEONBLAZE2002> what about resetting security questions?
#196 [09:19] <Greymagic27> https://help.mojang.com/customer/en/portal/articles/797301-account-security-questions
#197 [09:19] * minecreaft [webchat@164.pool85-49-124.dynamic.orange.es] has joined #minecrafthelp
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#201 [09:47] * FetziDieTretmine [webchat@p5DF43637.dip0.t-ipconnect.de] has joined #minecrafthelp
#202 [09:48] <FetziDieTretmine> hey my minecraft account got hacked and email also got changed :/. need help pls
#203 [09:49] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has joined #minecrafthelp
#204 [09:53] * Destroye126 [webchat@c-73-155-219-209.hsd1.tx.comcast.net] has joined #minecrafthelp
#205 [09:53] <Destroye126> hello
#206 [09:54] <Destroye126> I tried launching Minecraft after the new update and got this Failed to download file. af_za.json
#207 [09:55] <Destroye126> never mind the wifi at school banned this game lol
#208 [09:55] * Xogium [~Xogium@2001:470:2a34:ffff:5054:ff:fe2b:30d7] has joined #minecrafthelp
#209 [09:55] <Greymagic27> ??> Destroye126 error/download
#210 [09:55] <Absol> Destroye126: If you are receiving a "Failed to Download" or "Unable to Save Download" error, please remove any software you have installed that is listed here https://minecraftirc.net/support-articles/known-incompatible-software/
#211 [09:55] <Greymagic27> ??> FetziDieTretmine account/send-email
#212 [09:55] <Absol> FetziDieTretmine: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#213 [09:55] <Absol> FetziDieTretmine: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#214 [09:55] <Greymagic27> ??> FetziDieTretmine account/trans-id
#215 [09:55] <Absol> FetziDieTretmine: How to find your Transaction ID: https://help.mojang.com/customer/portal/articles/361380
#216 [09:55] <Destroye126> k
#217 [09:55] <Destroye126> k
#218 [09:55] * Xogium [~Xogium@2001:470:2a34:ffff:5054:ff:fe2b:30d7] has quit. (Client Quit)
#219 [09:55] <Destroye126> nvm
#220 [09:55] <Destroye126> it works now
#221 [09:55] <Destroye126> lol
#222 [09:56] * Destroye126 [webchat@c-73-155-219-209.hsd1.tx.comcast.net] has quit. (Client Quit)
#223 [10:02] <FetziDieTretmine> i wrote now an email with verification code and stuff. and also load up some screenshots from the verification emails from mojang that i received on 4th june 2016
#224 [10:09] * e_l1997 [~quassel@77.240.75.41] has joined #minecrafthelp
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#226 [10:28] * OtakuJolagos [webchat@177.pool85-53-92.dynamic.orange.es] has joined #minecrafthelp
#227 [10:28] <OtakuJolagos> Hello im trying to modify sounds of the disks but it seems i cant since 1.7.10 texture packs
#228 [10:28] <OtakuJolagos> where i can find the new directory of the disks
#229 [10:32] * OtakuJolagos [webchat@177.pool85-53-92.dynamic.orange.es] has quit. (Client Quit)
#230 [10:32] * jolagos [webchat@177.pool85-53-92.dynamic.orange.es] has joined #minecrafthelp
#231 [10:32] <jolagos> Hello im trying to modify sounds of the disks but it seems i cant since 1.7.10 texture packs where i can find the new directory of the disks
#232 [10:32] * Greymagic27_ [~greymagic@irc.urielsalis.me] has joined #minecrafthelp
#233 [10:35] <jolagos> Hello im trying to modify sounds of the disks but it seems i cant since 1.7.10 texture packs where i can find the new directory of the disks
#234 [10:37] * Greymagic27_ is now known as Quavelen_
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#238 [11:03] * AIIoJIoHuA [webchat@5.188.246.104] has joined #minecrafthelp
#239 [11:03] <AIIoJIoHuA> I can't go in because of one problem.
#240 [11:03] <urielsalis> AIIoJIoHuA, what problem?
#241 [11:04] <AIIoJIoHuA> When I enter the correct data in the launcher, I write " no connection to the server"
#242 [11:04] <urielsalis> ??> AIIoJIoHuA tools/hjt
#243 [11:04] <Absol> AIIoJIoHuA: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#244 [11:04] <Absol> AIIoJIoHuA: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#245 [11:07] <AIIoJIoHuA> https://paste.ubuntu.com/p/ghwmCptbXs/
#246 [11:08] <urielsalis> AIIoJIoHuA, Uninstall Hamachi
#247 [11:06] <AIIoJIoHuA> okay
#248 [11:08] <AIIoJIoHuA> After I delete it will be able to enter the game?
#249 [11:10] <urielsalis> AIIoJIoHuA, should
#250 [11:11] <AIIoJIoHuA> still can't...
#251 [11:13] <urielsalis> AIIoJIoHuA, give us the full message
#252 [11:14] <AIIoJIoHuA> I can not go to the launcher, and the browser to your account. When I enter everything as it should. I write a message: "failed to connect to the server."But the data is correct
#253 [11:15] <urielsalis> AIIoJIoHuA, what is your username?
#254 [11:15] <AIIoJIoHuA> mafia24girl@gmasil.com
#255 [11:16] <urielsalis> AIIoJIoHuA, username, not email
#256 [11:16] <AIIoJIoHuA> oh,sorry. AIIoJIoHuA
#257 [11:16] <urielsalis> AIIoJIoHuA, you should use @gmail, not @gmasil
#258 [11:16] <urielsalis> just in case
#259 [11:17] <AIIoJIoHuA> yes, not gmasil
#260 [11:17] <AIIoJIoHuA> is gmail
#261 [11:17] * DarkNoddy [~mordi@ti0020a400-0069.bb.online.no] has joined #minecrafthelp
#262 [11:19] <AIIoJIoHuA> what am I supposed to do then?
#263 [11:21] <AIIoJIoHuA> I have already changed my password, but still nothing has changed
#264 [11:22] <urielsalis> AIIoJIoHuA, you received the password reset email?
#265 [11:22] <AIIoJIoHuA> yes
#266 [11:22] <urielsalis> ??> AIIoJIoHuA login/throttle
#267 [11:22] <Absol> AIIoJIoHuA: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#268 [11:22] <Absol> AIIoJIoHuA: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#269 [11:23] <AIIoJIoHuA> okay
#270 [11:23] <AIIoJIoHuA> Thanks for your help
#271 [11:38] <Quavelen> You will now be disconnected, one sec
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#274 [11:38] * Quavelen is now known as Guest41673
#275 [11:40] <AIIoJIoHuA> should I change my password now? or not?
#276 [11:44] <AIIoJIoHuA> I still can't go in, what is it?
#277 [11:49] * Gludek [webchat@185-46-246-25.pawluk.org] has joined #minecrafthelp
#278 [11:49] <Gludek> hello, is it good channel to get help about purpleirc?
#279 [11:53] <Greymagic27> Gludek, What would be the #help channel I think
#280 [11:53] <Greymagic27> This is for minecraft support
#281 [11:53] <Gludek> well it's plugin for mc server ;d but wasn't sure
#282 [11:53] <Gludek> thx
#283 [11:53] <Gludek> and bye
#284 [11:53] <Gludek> and bye
#285 [11:54] * Gludek [webchat@185-46-246-25.pawluk.org] has left #minecrafthelp
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#287 [12:02] * Elly [webchat@cpe-70-115-57-125.hot.res.rr.com] has joined #minecrafthelp
#288 [12:03] <Elly> Is there a way I can see my account from xbox minecraft on the computer? I can't find where to manage my realm subscriptions.
#289 [12:09] <Greymagic27> See if this helps at all Elly https://help.mojang.com/customer/en/portal/articles/2461010-minecraft-realms
#290 [12:10] <Elly> Thank you
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#293 [12:32] * Guest41673 is now known as Quavelen
#294 [12:43] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has quit. (Quit: Leaving)
#295 [12:45] * virtusrp [webchat@178.157.251.181] has joined #minecrafthelp
#296 [12:48] <virtusrp> so i didnt notice an email in telling me that my account was migrateded to an email i dont know "matthewmeyer711@gmail.com" and now i have no option of recovering my minecraft without help...
#297 [12:49] <Greymagic27> ??> virtusrp account/send-email
#298 [12:49] <Absol> virtusrp: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#299 [12:49] <Absol> virtusrp: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#300 [12:49] <Greymagic27> ??> virtusrp account/trans-id
#301 [12:49] <Absol> virtusrp: How to find your Transaction ID: https://help.mojang.com/customer/portal/articles/361380
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#304 [13:07] * abemster88 [webchat@94.147.13.65] has joined #minecrafthelp
#305 [13:08] <abemster88> hello
#306 [13:08] <abemster88> my acc got hacked and i dont know how to get it back
#307 [13:09] * abemster88 [webchat@94.147.13.65] has quit. (Client Quit)
#308 [13:10] * abemster88 [webchat@94.147.13.65] has joined #minecrafthelp
#309 [13:10] <abemster88> hello
#310 [13:10] <abemster88> my acc got hacked and i dont know how to get it back
#311 [13:12] <abemster88> is there some one
#312 [13:13] * Aeonimus [aeonimus@83-95-121-27-cable.dk.customer.tdc.net] has quit. (Remote host closed the connection)
#313 [13:13] * Aeonimus [aeonimus@83-95-121-27-cable.dk.customer.tdc.net] has joined #minecrafthelp
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#315 [13:21] * abemster88 [webchat@94.147.13.65] has joined #minecrafthelp
#316 [13:21] <abemster88> hello
#317 [13:23] * abemster88 [webchat@94.147.13.65] has quit. (Client Quit)
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#319 [14:28] * Espercorn kicked thelounge92 from #minecrafthelp (Reason: helounge92 :Banned: Please enter your Minecraft username or your preferred nickname before entering this channel.)
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#324 [15:40] * Espy [webchat@cpe-67-248-209-141.nycap.res.rr.com] has joined #minecrafthelp
#325 [15:41] <Espy> Hello?
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#327 [16:01] <moravshi> i recently bought the Java Edition of the game.
#328 [16:01] <moravshi> However after about 1/2 hour of playing the computer gets heated and it's performance becomes damaged (the game gets stuck and losses it's responsiveness). my computer is dell with 8GB of RAM and window 7 proffesional operating system 2009 with service pack 1, the model is latitude E7240 64 bit with the following processor- intel(r) core(tm) i5
#329 [16:01] <moravshi> -4310u cpu @ 2.00ghz 2.6 ghz.
#330 [16:01] <moravshi> Hi!
#331 [16:02] <moravshi> your help is highly appreciayed
#332 [16:09] <Quavelen> Um moravshi, in my personal opinion it just sounds like a simple thermal throttling issue. Make sure to use your laptop on a flat, cool surface; not on a bed, or anything that might cover the vents.
#333 [16:11] <Quavelen> The i5-4310 is more than sufficient for the Java edition of Minecraft. However, thermal throttling (heat) will degrade performance the hotter it is, and the longer it stays hot.
#334 [16:13] * kkiller2626 [webchat@99-183-234-47.lightspeed.cicril.sbcglobal.net] has joined #minecrafthelp
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#336 [16:18] * Arceus3251 [webchat@172-8-230-127.lightspeed.hstntx.sbcglobal.net] has joined #minecrafthelp
#337 [16:18] <Arceus3251> Hi! I'm getting REALLY bad lag spikes every now and then when walking around in the Nether.
#338 [16:20] <Arceus3251> Scratch that, it occurs everywhere, It'll run find but have a few moments of studdering
#339 [16:20] <Arceus3251> *fine
#340 [16:22] <Quavelen> Has this always happened? What Minecraft version (bedrock/java)? What game version (1.12.2/1.13.1/etc)?
#341 [16:24] <Arceus3251> Java It's happening 1.12.2 and 1.13.1
#342 [16:24] <Arceus3251> Right now I AM running Modded, but it occurs when I run vanilla as well
#343 [16:25] <Quavelen> Did it only recently occur, or has this been on ongoing issue for you?
#344 [16:25] <Arceus3251> Pretty ongoing, mostly predominate in Single player worlds, though
#345 [16:26] <Quavelen> Could you please give us a dxdiag? Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#346 [16:26] <Arceus3251> On it
#347 [16:27] <Arceus3251> https://paste.ubuntu.com/p/nbD2rgQgGf/
#348 [16:29] <Quavelen> Okay, please update your RX 480's driver. The last time you did so was in 2017, so it's fairly possible that's the issue.
#349 [16:29] <Arceus3251> That.. Might do it o-o" Hold up.
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#351 [16:59] * yZGiih__ [webchat@191-205-97-250.user.vivozap.com.br] has joined #minecrafthelp
#352 [16:59] <yZGiih__> hello
#353 [17:01] <yZGiih__> hello, I'm in trouble, someone came into my account and changed everything I do
#354 [17:02] <yZGiih__> What could you help me with?
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#357 [17:19] <CrimsonCuttle> Hello. I am aware that the current Minecraft launcher is now incompatible with 32-bit Linux, but I would like to know if there are previous launcher versions that still work. If so, where would I get this launcher version?
#358 [17:24] <Quavelen> CrimsonCuttle, you can still download the previous versions of the launcher, found on this page: https://minecraft.net/en-us/download/alternative/
#359 [17:25] <Quavelen> They have links for most versions of Linux.
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#366 [19:17] * iWonder [webchat@c-147-92-89-26.rev.sailx.co] has joined #minecrafthelp
#367 [19:17] <iWonder> I installed and the game won't launch
#368 [19:17] <iWonder> even the launcher won't open
#369 [19:17] <iWonder> It takes 10 mins then says Unable to download minecraft
#370 [19:27] * Duck_ [~Duck@ip-22-199-44.static.duckspike.net] has joined #minecrafthelp
#371 [19:28] <Duck_> Anyone know if it's possible to view a list of historical gift codes if the gift code purchased were for the Alpha edition of the game?
#372 [19:29] <Duck_> One of my giftees had their account hacked and I sadly do not have the their email anymore, only my own
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#375 [19:50] * Xavier [webchat@c-76-98-5-214.hsd1.pa.comcast.net] has joined #minecrafthelp
#376 [19:53] <Xavier> When I try to launch my Minecraft game, it opens up a java tab named "Java Virtual Machine Launcher" and inside of that, it says "Error: Could not create the Java Virtual Machine. Error: A fatal exception has occurred. Program Will Exit.
#377 [20:00] <Xavier> When I try to launch my Minecraft game, it opens up a java tab named "Java Virtual Machine Launcher" and inside of that, it says "Error: Could not create the Java Virtual Machine. Error: A fatal exception has occurred. Program Will Exit.
#378 [20:09] * e_l1997 [~quassel@77.240.75.41] has quit. (Read error: Connection reset by peer)
#379 [20:40] * lamonsofted [webchat@dynamic-ip-186863268.cable.net.co] has joined #minecrafthelp
#380 [20:41] <lamonsofted> crash report
#381 [20:42] <lamonsofted> help crash report
#382 [20:50] * tgadgetm [webchat@173-22-244-95.client.mchsi.com] has joined #minecrafthelp
#383 [20:52] <tgadgetm> When I tried to login into any server it said "cannot verify username". I logged out of the launcher per some advice I saw and now it wont let me log back in even though I'm using the same login credentials I've always used. I played Minecraft on this computer last night and everything was fine. Can anyone help?
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#389 [21:59] <guest> my game freezes in launch, i half to go to task mangier to shut down the Minecraft launcher and it works. secondly my custom skin does not appear in servers and in the game. tried to uninstall and reinstall the game.
#390 [22:00] <Guest99653> I need help I want to redeem my free copy of minecraft windows 10 but when I go to my account it says that the code has already been redeemed and wont let me redeem it.
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#393 [23:33] <israelstrd> I have a problem. When I try to run minecraft launcher, in doesn't let me and it apears a message saying "java runtime environment not found". What should I do?
#394 [23:34] <israelstrd> I do have Java
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