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#10 [04:01] <VanFrancesco> Hello all, I have a problem with the launcher of Minecraft java edition on Windows 10.
#11 [04:01] <VanFrancesco> It's exaclty the same problem as this post. https://www.minecraftforum.net/forums/support/java-edition-support/2926803-minecraft-launcher-not-doing-anything
#12 [04:03] <VanFrancesco> I already reinstalled the game. Same for java 32 bits and 64 bits. Can you help me please ?
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#18 [06:09] * Isalin [webchat@93-166-60-18-static.dk.customer.tdc.net] has joined #minecrafthelp
#19 [06:11] <Isalin> i cant login but normally i can i havent been able to login in like a half year
#20 [06:54] * ShinraTensei6 [webchat@104-13-99-135.lightspeed.lsvlky.sbcglobal.net] has joined #minecrafthelp
#21 [06:55] <ShinraTensei6> Hi, has anyone else had an issue where tabbing out and back into the game causes minecraft to crash?
#22 [06:57] <ShinraTensei6> This is Java edition 1.13.1 that I'm talking about btw
#23 [07:33] * abdo [webchat@160.178.203.95] has joined #minecrafthelp
#24 [07:33] <abdo> hello
#25 [07:33] * abdo [webchat@160.178.203.95] has quit. (Client Quit)
#26 [07:36] * Kian [webchat@ip54570e8b.direct-adsl.nl] has joined #minecrafthelp
#27 [07:36] <Kian> Hey, I don't recieve the account security questions reset email even though the email is correct
#28 [08:04] * DarkNoddy [~mordi@ti0020a400-0069.bb.online.no] has joined #minecrafthelp
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#30 [08:10] * DitIsAnne [webchat@D97BF83D.cm-3-4d.dynamic.ziggo.nl] has joined #minecrafthelp
#31 [08:10] <DitIsAnne> I cant launch minecraft
#32 [08:11] <DitIsAnne> helloo
#33 [08:11] <DitIsAnne> anyone?
#34 [08:16] * DitIsAnne [webchat@D97BF83D.cm-3-4d.dynamic.ziggo.nl] has quit. (Quit: webchat.esper.net)
#35 [08:18] * Kian [webchat@ip54570e8b.direct-adsl.nl] has joined #minecrafthelp
#36 [08:26] <Kian> Hello?
#37 [08:37] * VanFrancesco [webchat@AStrasbourg-653-1-139-69.w90-26.abo.wanadoo.fr] has joined #minecrafthelp
#38 [08:25] <VanFrancesco> Hello all, I have a problem with my minecraft java edition launcher on Windows 10
#39 [08:25] <VanFrancesco> It(s the same problem than this post : https://bugs.mojang.com/browse/MCL-6361
#40 [08:26] <VanFrancesco> I already reinstalled Minecraft and java, can someone help me please ?
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#44 [09:11] * Fro_Z0NE [webchat@c-67-175-2-138.hsd1.il.comcast.net] has joined #minecrafthelp
#45 [09:11] <Fro_Z0NE> Im back
#46 [09:12] <Fro_Z0NE> Absol
#47 [09:13] <Fro_Z0NE> Or someone can help me?
#48 [09:17] <Fro_Z0NE> Hello?
#49 [09:18] <Andrio> ??> Fro_Z0NE ask
#50 [09:18] <Absol> Fro_Z0NE: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#51 [09:18] <Absol> Fro_Z0NE: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#52 [09:18] <Fro_Z0NE> Ok
#53 [09:19] <Fro_Z0NE> So last time I was hear I didn't have any proof of my firedragon29 mc account
#54 [09:19] <Fro_Z0NE> But now I do
#55 [09:19] <Fro_Z0NE> I have my enjin account I logged into and it shows purchases I made with that mc account
#56 [09:20] <Fro_Z0NE> Will that help me with recovering it?
#57 [09:31] * michael88 [webchat@5.102.13.112] has joined #minecrafthelp
#58 [09:31] <michael88> ciao
#59 [09:31] <michael88> ciao
#60 [09:31] * michael88 [webchat@5.102.13.112] has left #minecrafthelp
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#62 [09:24] * TIAGOBENTARQUES [webchat@162.6.158.5.rev.vodafone.pt] has joined #minecrafthelp
#63 [09:25] <TIAGOBENTARQUES> when I try to download the new minecraft version it always says error
#64 [09:26] <TIAGOBENTARQUES> but the others versions are good
#65 [09:26] * amy [webchat@71-50-198-20.crls.centurylink.net] has quit. (Quit: webchat.esper.net)
#66 [09:26] <TIAGOBENTARQUES> what do I do now?
#67 [09:26] <TIAGOBENTARQUES> I have unistall minecraft
#68 [09:27] <TIAGOBENTARQUES> and installed again
#69 [09:27] <TIAGOBENTARQUES> but still not working 1.13
#70 [09:28] <TIAGOBENTARQUES> hello? pls help me
#71 [09:33] <TIAGOBENTARQUES> oh
#72 [09:33] <TIAGOBENTARQUES> theres a mensage too
#73 [09:35] <TIAGOBENTARQUES> Name: nuk.json
#74 [09:35] <TIAGOBENTARQUES> URL: https://resources.download.minecraft.net/b3/b3287c19bd652e44510b4d05a402a715ec730d47
#75 [09:35] <TIAGOBENTARQUES> Error Details: Attempting to move successful download to C: / Users \ tdago \ AppData \ Roaming \ .minecraft \ assets \ objects \ b3 / b3287c19bd652e44510b4d05a402a715ec730d47 The process can not access the file because it is being used by another process
#76 [09:36] <Andrio> TIAGOBENTARQUES, do you have ByteFence installed?
#77 [09:36] <TIAGOBENTARQUES> No
#78 [09:37] <Andrio> ??> TIAGOBENTARQUES tools/HJT
#79 [09:37] <TIAGOBENTARQUES> Should I?
#80 [09:37] <Absol> TIAGOBENTARQUES: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#81 [09:37] <Absol> TIAGOBENTARQUES: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#82 [09:37] <Andrio> TIAGOBENTARQUES, no
#83 [09:39] <TIAGOBENTARQUES> I have to copy what?
#84 [09:42] <TIAGOBENTARQUES> copy what?
#85 [09:42] <Andrio> TIAGOBENTARQUES, do you have the report/log file?
#86 [09:42] <TIAGOBENTARQUES> no
#87 [09:43] <TIAGOBENTARQUES> wait
#88 [09:43] <Andrio> TIAGOBENTARQUES, let's do that first then
#89 [09:43] <TIAGOBENTARQUES> ok
#90 [09:43] <TIAGOBENTARQUES> but how?
#91 [09:46] <TIAGOBENTARQUES> file:///C:/Users/tiago/Desktop/hijackthis.log
#92 [09:46] <TIAGOBENTARQUES> done
#93 [09:46] <TIAGOBENTARQUES> i think
#94 [09:46] <Andrio> TIAGOBENTARQUES, copy all the text in that file
#95 [09:46] <TIAGOBENTARQUES> ok
#96 [09:49] <TIAGOBENTARQUES> done
#97 [09:49] <TIAGOBENTARQUES> https://paste.ubuntu.com/p/NXFRKtnxKz/
#98 [09:49] <TIAGOBENTARQUES> and now?
#99 [09:50] <Andrio> TIAGOBENTARQUES, ByteFence is running there.
#100 [09:50] <Andrio> ??> TIAGOBENTARQUES AV/ByteFence
#101 [09:50] <Absol> TIAGOBENTARQUES: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall ByteFence. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#102 [09:52] <TIAGOBENTARQUES> but my computer says that I havent
#103 [09:52] <TIAGOBENTARQUES> I mean
#104 [09:52] <TIAGOBENTARQUES> I searched it
#105 [09:52] <Andrio> TIAGOBENTARQUES, it's right at the top of the list of running processes
#106 [09:52] * Emiliobw [webchat@c-f14de255.85595-0-69706f6e6c79.bbcust.telenor.se] has joined #minecrafthelp
#107 [09:52] <Andrio> hm
#108 [09:53] <TIAGOBENTARQUES> It says no result for ByteFence
#109 [09:54] <TIAGOBENTARQUES> I found it
#110 [09:54] <Emiliobw> I cant join to ONE server.. But can join any other server with no prblems at all. It's "pinging" for ever... How do I solve this?
#111 [09:54] <Emiliobw> I have tested everything you can imagine... :/
#112 [09:54] <TIAGOBENTARQUES> Tank u
#113 [09:54] <TIAGOBENTARQUES> *thanks
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#115 [09:56] <Emiliobw> I cant join to ONE server.. But can join any other server with no prblems at all. It's "pinging" for ever... How do I solve this?
#116 [09:58] <mattym> Emiliobw, If the issue only exists on one server, you will need to speak with the people that run that server for help.
#117 [09:59] <Emiliobw> +mattym what should i tell them=
#118 [09:59] <Emiliobw> ?
#119 [09:59] <Emiliobw> What is the problem? The IP?
#120 [09:59] * TIAGOBENTARQUES [webchat@162.6.158.5.rev.vodafone.pt] has quit. (Quit: webchat.esper.net)
#121 [10:00] <mattym> Emiliobw, Ask them to help you troubleshoot the issue.
#122 [10:10] * maro [~maro@2a02:8070:27b7:8b00:6533:bb7d:42f8:e5cf] has joined #minecrafthelp
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#127 [10:25] <Senturo> Cant loggin to my Minecraft Accout because a friend of mine bought it years ago and i only remember the username… not the Password nor the email.
#128 [10:36] <Fro_Z0NE> So I have proof that I bought stuff for my Minecraft account that I don't remember the email for but the proof is in my enjin account saying I bought stuff for it on servers will that help in recovering the account?
#129 [10:37] <Fro_Z0NE> Or no?
#130 [11:16] <mattym> Fro_Z0NE, No
#131 [11:33] <ShinraTensei6> Hi, has anyone else had an issue where tabbing out and back into the game causes minecraft to crash? This is Java edition 1.13.1 that I'm talking about btw
#132 [11:34] <mattym> ??> ShinraTensei6 launcher/crash-log
#133 [11:34] <Absol> ShinraTensei6: We need to see your crash log, which is created after a crash.
#134 [11:34] <Absol> ShinraTensei6: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the crash-reports folder, then open the most recent text file and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#135 [11:36] <ShinraTensei6> https://paste.ubuntu.com/p/gYnMdH3pTn/
#136 [11:36] * bathtub_shark is now known as bathtub_clown
#137 [11:36] <ShinraTensei6> and the reason the session is only 99 seconds is that i deliberately caused it to crash
#138 [11:37] <mattym> ShinraTensei6, Try completely closing out of overwolf then see if the issue persists.
#139 [11:38] <ShinraTensei6> mattym, just end the process?
#140 [11:38] <mattym> ShinraTensei6, Just make sure the program is not currently running at all
#141 [11:24] <ShinraTensei6> Awesome, it doesn't seem to be crashing anymore!
#142 [11:25] <ShinraTensei6> So is there something about overwolf I need to fix, or do i just have to do this everytime I play minecraft?
#143 [11:26] <mattym> ShinraTensei6, I am not too familiar with overwolf, but if there is a way to turn off its overlay while using Minecraft, try that
#144 [11:58] * ameergamer784 [webchat@bzq-109-65-59-101.red.bezeqint.net] has joined #minecrafthelp
#145 [12:00] <ameergamer784> hello guys i log in but she doesnt did
#146 [12:01] * Matt_Parker [webchat@cpc80033-stkp11-2-0-cust177.10-2.cable.virginm.net] has joined #minecrafthelp
#147 [12:02] <Matt_Parker> hi i need help with running my game
#148 [12:02] <ameergamer784> my mineshafter doesnt running
#149 [12:03] <Matt_Parker> when i run my the game the launcher doesn't even load i need help
#150 [12:06] <ameergamer784> me too
#151 [12:06] * ameergamer784 [webchat@bzq-109-65-59-101.red.bezeqint.net] has quit. (Quit: webchat.esper.net)
#152 [12:07] <Matt_Parker> has anyone helped you with it
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#154 [12:41] * TECHQ [webchat@02db21cb.bb.sky.com] has joined #minecrafthelp
#155 [12:42] <TECHQ> Hello?
#156 [12:43] <TECHQ> actually it doesn't matter i have to go
#157 [12:43] <TECHQ> actually it doesn't matter i have to go
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#159 [12:59] * Veltuxs [webchat@84-40-98-73.net1.bg] has joined #minecrafthelp
#160 [12:59] <Veltuxs> hello?? is anyone there
#161 [13:01] * petitsuisse14 [webchat@38.110.97.174] has joined #minecrafthelp
#162 [13:01] <Veltuxs> if there is someone there than i have a little problem with my minecraft and it is that when i double tap the icon it says Minecraft launcher has encountered a problem and needs to close. We are sorry for the inconvenience. and doesnt open so if anyone knows a fix to this it would be very helpful to me and i will be very thanful to the person who
#163 [13:01] <Veltuxs> helped me. Thank you :D
#164 [13:03] * petitsuisse14 [webchat@38.110.97.174] has quit. (Client Quit)
#165 [13:06] <Veltuxs> if there is someone there than i have a little problem with my minecraft and it is that when i double tap the icon it says Minecraft launcher has encountered a problem and needs to close. We are sorry for the inconvenience. and doesnt open so if anyone knows a fix to this it would be very helpful to me and i will be very thanful to the person who
#166 [13:06] <Veltuxs> helped me. Thank you :D
#167 [13:06] <Veltuxs> if there is someone there than i have a little problem with my minecraft and it is that when i double tap the icon it says Minecraft launcher has encountered a problem and needs to close. We are sorry for the inconvenience. and doesnt open so if anyone knows a fix to this it would be very helpful to me and i will be very thanful to the person who
#168 [13:06] <Veltuxs> helped me. Thank you :Dif there is someone there than i have a little problem with my minecraft and it is that when i double tap the icon it says Minecraft launcher has encountered a problem and needs to close. We are sorry for the inconvenience. and doesnt open so if anyone knows a fix to this it would be very helpful to me and i will be very tha
#169 [13:06] <Veltuxs> nful to the person who helped me. Thank you :D
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#172 [13:12] <LlamaGod> It says that i dont have the file called glass3.ogg
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#175 [13:40] <Nate1> Hi, when I try to login to the website, I get the message "An error prevented your request from being processed. Please try again."
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#177 [14:26] * Shewolf [webchat@75-132-8-166.dhcp.stls.mo.charter.com] has joined #minecrafthelp
#178 [14:26] <Shewolf> hello?
#179 [14:26] * ameer [webchat@188.161.26.186] has joined #minecrafthelp
#180 [14:27] <ameer> hi
#181 [14:27] <Shewolf> Hello?
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#183 [14:27] <Shewolf> I have a problem with my minecraft
#184 [14:28] <ameer> My account does not enter the servers
#185 [14:28] <Shewolf> WHat?
#186 [14:28] <ameer> yes
#187 [14:29] <Shewolf> Are you like tec ?
#188 [14:29] <Shewolf> Idk i have a problem sstarting the game and im to dumb to fix it
#189 [14:29] <ameer> how yec
#190 [14:29] <ameer> ?
#191 [14:29] <Shewolf> what is yec
#192 [14:31] <Shewolf> Anyoneon
#193 [14:31] <ameer> My account does not enter servers and I do not have a problem with the network
#194 [14:31] <Shewolf> im not a operator
#195 [14:32] <ameer> how are you?
#196 [14:32] <Shewolf> me?
#197 [14:32] <ameer> yes
#198 [14:33] <Shewolf> good
#199 [14:33] <Shewolf> why
#200 [14:33] <ameer> notheing
#201 [14:33] <Shewolf> ok
#202 [14:33] <ameer> بتحكي عربي؟
#203 [14:33] * Shewolf [webchat@75-132-8-166.dhcp.stls.mo.charter.com] has quit. (Quit: webchat.esper.net)
#204 [14:34] <ameer> ...
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#213 [15:21] <Harry> Hello, I am trying to get a server to work, does this support channel do problems about servers?
#214 [15:22] <Harry> I am encountering an error "java.net.connectexception connection refused no further information" whenever I attempt to join using my public ip, but "localhost" works fine.
#215 [15:24] <Harry> Is anyone available>
#216 [15:25] * Harry [webchat@cpc128814-hawk17-2-0-cust218.know.cable.virginm.net] has quit. (Client Quit)
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#222 [16:21] <Fury> my minecraft keeps freezing on me whenever i try to load a world, join a server, and sometimes it freezes when i press "singleplayer." i'm sure it has something to do with me downloading 1.13 optifine, but i deleted it, deleted and reinstalled both minecraft and java, and it still won't work. help :(
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#232 [17:21] <Guest79380> Hello! i'm having some problem launching my minecraft i went to the help forum and copied my DxDiag text here is the link:https://paste.ubuntu.com/p/yYR2RGN2k2/ hope u guys can fix it! Thanks.
#233 [17:23] * KGames [webchat@S010600fc8dc6f753.ed.shawcable.net] has joined #minecrafthelp
#234 [17:23] <KGames> hi
#235 [17:24] <KGames> i need help
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#237 [17:26] <KGames> Absol
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#252 [21:25] <Graog> Hello. I can't log in to my Minecraft account. I do not have a transaction ID as the account was created for free during Alpha/Beta many years ago. The login screen tells me that at some point I must have rolled my User over into a Mojang account but I do not remember doing that. I have tried to request a password reset using the only 2 email addre
#253 [21:25] <Graog> sses I own and no email has arrived. What do I do next?
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#256 [21:31] <gaedoll> https://paste.ubuntu.com/p/33j9jXNzbm/
#257 [21:32] <gaedoll> I have problem - after launching Minecraft, the black screen shows up, and do not allow me to play it.
#258 [21:33] <jessk> So i am experiencing several issues. When in a realm I cannot open chests, use any furnaces, or anything else. I also cannot open doors (currently trapped in a building), only one half of the door will open at at time. I tried going to a single-player word and no mined materials show up after destroying blocks. i can kill animals and pick up their
#259 [21:33] <jessk> dropped items but blocks produce nothing. i have uninstalled/deleted program files and reinstalled with zero luck.
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#263 [22:24] <ONLYXXXTENTACION> German?
#264 [22:25] <ONLYXXXTENTACION> im german guy my english is bas
#265 [22:25] <ONLYXXXTENTACION> tbad
#266 [22:29] <ONLYXXXTENTACION> im connectet with my w-lan but when i open the launcher is offline because why play
#267 [22:29] <ONLYXXXTENTACION> ?
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#270 [22:37] <uhhhhhhhhhhhhhhhhhhhh> My game keeps crashing whenever I try to launch it. How can I fix this?
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#272 [22:59] <Graog> AFK brb lunch- if anyone's got an answer to my earlier-posted question please PM
#273 [23:42] <mattym> ??> Graog mojang/email
#274 [23:42] <Absol> Graog: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#275 [23:42] <Absol> Graog: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#276 [23:42] <mattym> Graog, You will need to fill in the form Absol linked without the ID. State you dont have it in the message.
#277 [23:44] <Graog> I've already sent one, they must be super backlogged. They're still only processing stuff from 2 weeks ago.
#278 [23:45] <mattym> Graog, Yeah, once they start to get a backlog, it usually takes a while to get caught up.
#279 [23:47] <Graog> Thanks anyway
#280 [23:47] <Graog> Thanks anyway
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