#MinecraftHelp > 2018-12-07
#1 [00:19] * Refi [webchat@114.125.72.238] has joined #minecrafthelp
#2 [00:19] <Refi> Hey
#3 [00:19] <CapFan67> Hi
#4 [00:19] <Refi> my Minecraft is Error
#5 [00:19] <Refi> again
#6 [00:19] <Refi> its say
#7 [00:19] <Refi> Java Virtual Machine Launcher
#8 [00:20] <Refi> Error:Could not create theJava Virtual Machine.
#9 [00:20] <CapFan67> Lets look at your launcher log to see the full error:
#10 [00:20] <CapFan67> ??> Refi launcher/log-txt
#11 [00:20] <Absol> Refi: We need to see your full launcher log, which is created in the game directory.
#12 [00:20] <Absol> Refi: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#13 [00:20] <Refi> k
#14 [00:21] <Refi> https://paste.ubuntu.com/p/XtqfzG7VyD/
#15 [00:21] <Refi> There
#16 [00:22] <Refi> https://paste.ubuntu.com/p/XtqfzG7VyD/
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#18 [00:22] <Refi> https://paste.ubuntu.com/p/XtqfzG7VyD/
#19 [00:23] <Refi> there
#20 [00:25] <Refi> hello?
#21 [00:25] <CapFan67> Looking at the log.
#22 [00:25] <Refi> mk
#23 [00:25] <CapFan67> So, it appears that the game ran fine, you connected to a server, then disconnected.
#24 [00:26] <Refi> i think
#25 [00:26] <Refi> I really forget what happen
#26 [00:27] <CapFan67> So, your original issue was 1.13.2 wasn't downloading. Since you were able to run the game, sounds like the issue is resolved.
#27 [00:27] <Refi> omg
#28 [00:27] <Refi> when i touch the version (lastest) it open
#29 [00:27] <Refi> well i am so confused rn
#30 [00:28] <Refi> well ty for the help
#31 [00:28] <Refi> bye
#32 [00:28] <CapFan67> Best of luck.
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#34 [03:12] * Sarschy [webchat@d49-198-66-69.rdl2.qld.optusnet.com.au] has joined #minecrafthelp
#35 [03:19] <Sarschy> HELP: OS Win 10 : MC V 1.13.2 : Realm issue:
#36 [03:19] <Sarschy> Bought a realm today, this is new install etc. Cannot get Realm to connect OR even to switch worlds. for connection I get:-
#37 [03:19] <Sarschy> net.minecraft.realms.RealmsConnect Couldn't connect to world
#38 [03:19] <Sarschy> io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection refused: no further information:
#39 [03:21] * Qball [Elite17280@chi.elitebnc.org] has quit. (Ping timeout: 180 seconds)
#40 [03:22] <Andrio> ??> Sarschy tools/HJT
#41 [03:22] <Absol> Sarschy: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#42 [03:22] <Absol> Sarschy: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#43 [03:22] * Qball [Elite17280@chi.elitebnc.org] has joined #minecrafthelp
#44 [03:23] <Sarschy> ok back soon
#45 [03:25] <Sarschy> Absol: https://paste.ubuntu.com/p/DnqDQ3ZVwJ/
#46 [03:29] <Sarschy> Absol: this is the error on the MC log https://paste.ubuntu.com/p/PNDj56vQqS/
#47 [03:30] <Andrio> Sarschy, looks like that server is down.
#48 [03:30] <Andrio> Sarschy, you can try a different Realm, or try again later.
#49 [03:30] <Sarschy> I bought the realm today
#50 [03:31] <Andrio> mm
#51 [03:31] <Sarschy> its not a connection timeout, its a flat refusal
#52 [03:31] <Sarschy> im guessing firewall, but ive tried everything i could think of/ google and nothing
#53 [03:33] <Andrio> Seems unlikely. We get the same error.
#54 [03:34] <Sarschy> well whats the point of buying a realm to not have it work at all? i want my monies back! :P
#55 [03:39] <Andrio> ??> Sarschy account/refund
#56 [03:39] <Absol> Sarschy: This is Mojang's refund policy: https://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#57 [03:43] <Sarschy> yeah looking like the answer rofl
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#74 [09:17] <Haacer> help me: https://paste.ubuntu.com/p/X4vdBGQ8BP/
#75 [09:18] <Greymagic27> ??> Haacer win/dxdiag
#76 [09:18] <Absol> Haacer: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#81 [09:49] * Fr33zerG33zer [webchat@75.102.130.71] has joined #minecrafthelp
#82 [09:49] <Fr33zerG33zer> I keep having problems loading Minecraft
#83 [09:50] <Greymagic27> What's the issue?
#84 [09:51] <Fr33zerG33zer> I keep getting this error: Unable to save download. fra_de.json
#85 [09:51] <Haacer> help: https://paste.ubuntu.com/p/K9xWnqm4cG/
#86 [09:51] <Greymagic27> ??> Fr33zerG33zer tools/hjt
#87 [09:51] <Absol> Fr33zerG33zer: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#88 [09:51] <Absol> Fr33zerG33zer: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#89 [09:53] <Greymagic27> Haacer, You will need to downgrade to windows 7 to continue to play minecraft
#90 [09:53] <Haacer> ah ok..
#91 [09:54] <Fr33zerG33zer> ok
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#95 [10:02] <Fr33zerG33zer> https://paste.ubuntu.com/p/7xhR7GFTFW/plain/
#96 [10:04] <Greymagic27> ??> Fr33zerG33zer av/mcafee
#97 [10:04] <Absol> Fr33zerG33zer: Intel Security (formerly McAfee) is a terrible virus protection solution, known to cause all sorts of connection problems, and was even abandoned by its creator John McAfee.
#98 [10:04] <Absol> Fr33zerG33zer: We recommend Malwarebytes as your antivirus; see ?? av/malwarebytes for more information.
#99 [10:04] <Greymagic27> ??> Fr33zerG33zer av/mcafee/uninstall
#100 [10:04] <Absol> Fr33zerG33zer: To completely uninstall McAfee products, download and run the MCPR Tool found under Step 2 here: https://service.mcafee.com/FAQDocument.aspx?id=TS101331
#101 [10:04] <Greymagic27> ??> Fr33zerG33zer av/adwcleaner
#102 [10:04] <Absol> Fr33zerG33zer: Malwarebytes ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#103 [10:04] <Absol> Fr33zerG33zer: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
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#107 [10:22] <Fr33zerG33zer> what was the cleaner I was supposed to download?
#108 [10:22] <Greymagic27> ??> Fr33zerG33zer av/adwcleaner
#109 [10:22] <Absol> Fr33zerG33zer: Malwarebytes ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#110 [10:22] <Absol> Fr33zerG33zer: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#111 [10:22] <Fr33zerG33zer> thanks
#112 [10:30] * Ln1 [webchat@187-14-24-222.user.veloxzone.com.br] has joined #minecrafthelp
#113 [10:31] <Ln1> Hi Boahello Good afternoon late
#114 [10:31] <Greymagic27> Ln1, Hi there! What can we help you with?
#115 [10:32] <Ln1> I played the Minecraft and I was afraid after a reinstallation
#116 [10:32] <Greymagic27> What happened?
#117 [10:32] * Fr33zerG33zer [webchat@75.102.130.71] has joined #minecrafthelp
#118 [10:33] <Ln1> Launch does not load
#119 [10:33] <Fr33zerG33zer> Ok, I'm back
#120 [10:33] <Greymagic27> Fr33zerG33zer, Try to launch minecraft
#121 [10:33] <Greymagic27> Ln1, What does it say?
#122 [10:33] <Ln1> The following message appears,
#123 [10:35] <Fr33zerG33zer> still won't load
#124 [10:35] <Ln1> An unexpected problem occurred and the game stopped working, excuse us the disorder
#125 [10:35] <Greymagic27> ??> Ln1 launcher/log
#126 [10:35] <Absol> Ln1: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#127 [10:35] <Greymagic27> ??> Fr33zerG33zer tools/hjt
#128 [10:35] <Absol> Fr33zerG33zer: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#129 [10:35] <Absol> Fr33zerG33zer: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#130 [10:36] <Ln1> Always the same message every time I try to load the game
#131 [10:36] <Greymagic27> Ln1, Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#132 [10:37] <Fr33zerG33zer> https://paste.ubuntu.com/p/6bhWwffvMr/
#133 [10:41] <Ln1> Okay, I'll try to do it to see if it works again.
#134 [10:42] <Fr33zerG33zer> any ideas??
#135 [10:43] <Greymagic27> I'm just checking it
#136 [10:45] <mattym> Fr33zerG33zer, Are you on a public wifi, or school/work wifi?
#137 [10:45] <Fr33zerG33zer> home wifi
#138 [10:45] <mattym> Fr33zerG33zer, Are you using any type of VPN or Proxy?
#139 [10:46] <Fr33zerG33zer> VPN I think
#140 [10:46] <mattym> Fr33zerG33zer, Try turning that off then installing/running the game
#141 [10:46] <Fr33zerG33zer> ok
#142 [10:49] * Fr33zerG33zer [webchat@75.102.130.71] has joined #minecrafthelp
#143 [10:50] <Fr33zerG33zer> shutting off my router and turning it back on didn't work
#144 [10:50] <mattym> Fr33zerG33zer, If you are using a VPN, that would be something you need to set on the computer to turn it off
#145 [10:51] <Ln1> Thanks for the attention
#146 [10:52] <Fr33zerG33zer> ok... not sure what a VPN or Proxy is.
#147 [10:53] <mattym> Fr33zerG33zer, Then why did you say you had one?
#148 [10:54] <Fr33zerG33zer> I said I think... LOL
#149 [10:54] <Fr33zerG33zer> sorry
#150 [10:56] <mattym> Fr33zerG33zer, Ok, I am only asking because the network the chat shows you connecting from does not seem like a normal ISP.
#151 [10:56] <Fr33zerG33zer> I do appreciate the help though. Sorry for the mix up
#152 [10:57] <Fr33zerG33zer> My apartments provide internet, but it's a local company. I use a router of my own to wifi it throughout my place.
#153 [10:58] <mattym> Fr33zerG33zer, Ok, that makes sense then
#154 [10:58] <mattym> Fr33zerG33zer, You may need to talk to your landlord/rental company to see if their network is blocking it
#155 [10:58] <Fr33zerG33zer> should Minecraft still work offline?
#156 [10:58] <mattym> Fr33zerG33zer, Because there is nothing else on the PC that would cause the issue
#157 [10:59] <mattym> Fr33zerG33zer, Not if it hasn't gotten the latest files first.
#158 [10:59] <Fr33zerG33zer> Ok, thanks for the help y'all
#159 [11:00] <mattym> Fr33zerG33zer, Tell them its likely a firewall setting
#160 [11:00] <Fr33zerG33zer> ok
#161 [11:13] * Radu9 [webchat@CPEbc4dfbc6fd63-CMbc4dfbc6fd60.cpe.net.cable.rogers.com] has joined #minecrafthelp
#162 [11:14] <Radu9> I just cant log into my account
#163 [11:14] <Radu9> My username should be radualexe_
#164 [11:14] <Greymagic27> Hi! What does it say when you try?
#165 [11:14] <Radu9> Is there any way to check what email I have corresponding to that username
#166 [11:14] <Radu9> because the email that I used to make the account is long gone and cannot go into it
#167 [11:14] <Radu9> so i cant migrate my account
#168 [11:15] <Greymagic27> ??> Radu9 account/forgot-email
#169 [11:15] <Absol> Radu9: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#170 [11:15] <Radu9> and i am not able to get my purchase id as weel
#171 [11:15] <Radu9> ya the problem i know the account but i cant get into it
#172 [11:15] <Radu9> like its completely delted
#173 [11:15] <Radu9> deleted
#174 [11:15] <Greymagic27> ??> Radu9 account/send-email
#175 [11:15] <Absol> Radu9: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#176 [11:15] <Absol> Radu9: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#177 [11:16] <Radu9> did u not read that i dont have my transaction id
#178 [11:16] <Radu9> and i cant get it
#179 [11:16] <Greymagic27> When did you purchase minecraft?
#180 [11:16] <Radu9> like back in 2011
#181 [11:16] <Radu9> or something like that
#182 [11:16] <Radu9> a long long time ago
#183 [11:17] <Greymagic27> ??> Radu9 account/trans-id/dibs
#184 [11:17] <Absol> Radu9: DIBS was Mojang's original payment provider, used from 2009 to mid-2011.
#185 [11:17] <Absol> Radu9: Contact Mojang directly stating that you paid via the DIBS system; they will provide further instructions.
#186 [11:17] * Radu9 [webchat@CPEbc4dfbc6fd63-CMbc4dfbc6fd60.cpe.net.cable.rogers.com] has quit. (Client Quit)
#187 [11:32] * xd5 [webchat@191.109.90.251] has joined #minecrafthelp
#188 [11:32] <xd5> hi
#189 [11:32] <Greymagic27> Hi! How can we help?
#190 [11:32] <xd5> nvm i not remember
#191 [11:33] <xd5> oh now i remember
#192 [11:34] <xd5> i know the email of my minecraft account and the password of it, but i can't acess to my gmail account so i can't change my gmail account
#193 [11:34] <Greymagic27> If you can't access your gmail account you will have to speak to gmail about it
#194 [11:35] <xd5> i mean there not are a support team or something
#195 [11:37] <Greymagic27> take a look at: https://support.google.com/accounts/troubleshooter/2402620?visit_id=636798009817398686-3837747896&hl=en&rd=2
#196 [11:37] <Greymagic27> And see if it helps
#197 [11:37] <xd5> (taken care of)
#198 [11:45] <xd5> lmao i will use other thing,it not works
#199 [12:16] * Fr33zerG33zer [webchat@75.102.130.71] has joined #minecrafthelp
#200 [12:17] <Fr33zerG33zer> talked to the internet people. They said they don't have firewalls up to block anything.
#201 [12:19] <Fr33zerG33zer> https://paste.ubuntu.com/p/XfDsCZJ2z7/
#202 [12:20] * Rukasgaymer [webchat@212.231.236.41] has joined #minecrafthelp
#203 [12:20] <Fr33zerG33zer> that is what keeps popping up on my launcher when I go to load Minecraft
#204 [12:20] * Rukasgaymer [webchat@212.231.236.41] has quit. (Client Quit)
#205 [12:26] <Fr33zerG33zer> any ideas what that means y'all?
#206 [13:10] * caraaa_ [webchat@lfbn-1-4038-150.w86-233.abo.wanadoo.fr] has joined #minecrafthelp
#207 [13:11] <caraaa_> Hi, I want to use Minecraft version 1.7.10 but It says "Unable to save download 1.7.10.json"
#208 [13:14] * RibzMC [webchat@c-73-104-5-145.hsd1.fl.comcast.net] has joined #minecrafthelp
#209 [13:15] <RibzMC> my game keeps crashing on the MOJANG screen, I have updated my java along with my drivers
#210 [13:18] <Greymagic27> ??> RibzMC tools/hjt
#211 [13:19] <Absol> RibzMC: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#212 [13:19] <Absol> RibzMC: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#213 [13:19] <Greymagic27> caraaa_, Do those steps as well
#214 [13:27] * caraaa_ [webchat@lfbn-1-4038-150.w86-233.abo.wanadoo.fr] has quit. (Quit: webchat.esper.net)
#215 [13:53] * MommeG [webchat@i577BCEB0.versanet.de] has joined #minecrafthelp
#216 [13:53] <MommeG> Why can't I play 1.13.2 but every other version works ?
#217 [13:53] <Greymagic27> What happens when you try to play 1.13.2?
#218 [13:55] <MommeG> It starts to download the profile and then it crashes and says that an unexpectet mistake made the game crash and imback in the launcher
#219 [13:55] <Greymagic27> ??> MommeG launcher/log
#220 [13:55] <Absol> MommeG: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#221 [13:56] * Webchat_57259 [webchat@173.32.94.150] has joined #minecrafthelp
#222 [13:56] * Espercorn kicked Webchat_57259 from #minecrafthelp (Reason: ebchat_57259 :Banned: Please enter your Minecraft username or your preferred nickname before entering this channel.)
#223 [13:57] * fqj [webchat@173.32.94.150] has joined #minecrafthelp
#224 [13:57] <fqj> hey
#225 [13:57] <fqj> i would like some help getting my account back
#226 [13:58] <fqj> may u help me recover my account
#227 [13:58] <Greymagic27> ??> fqj account/send-email
#228 [13:58] <Absol> fqj: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#229 [13:58] <Absol> fqj: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#230 [13:59] <fqj> Absol my account is glitched out
#231 [13:59] <Greymagic27> Follow the steps that he sent you
#232 [14:00] <Greymagic27> ??> fqj account/trans-id
#233 [14:00] <Absol> fqj: How to find your Transaction ID: https://help.mojang.com/customer/portal/articles/361380
#234 [14:00] <MommeG> what should I do if there comes no log output ?
#235 [14:01] <Greymagic27> MommeG, Then I will send more instructions
#236 [14:01] <fqj> i cannot recover it
#237 [14:01] <Greymagic27> fqj, The transaction ID?
#238 [14:02] <MommeG> where can I see my/taht transaction id ?
#239 [14:02] <Greymagic27> MommeG, The email steps were not for you :P
#240 [14:02] <Greymagic27> ??> MommeG irc/multitasking
#241 [14:02] <fqj> yeah i disputed my email back and i am not able to get password resets or anything from you guys
#242 [14:02] <Absol> MommeG: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#243 [14:02] <Greymagic27> fqj, We here don't work at mojang, we are just volunteers
#244 [14:03] <fqj> well i don't understand what i can do to get my account back someone has taken it over i got messages of how everything happened
#245 [14:03] <Greymagic27> ??> fqj account/send-email
#246 [14:03] <Absol> fqj: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#247 [14:03] <Absol> fqj: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#248 [14:03] <Greymagic27> ??> fqj account/trans-id
#249 [14:03] <Absol> fqj: How to find your Transaction ID: https://help.mojang.com/customer/portal/articles/361380
#250 [14:03] <fqj> can't get that back
#251 [14:04] <Greymagic27> fqj, The trans-id
#252 [14:04] <Greymagic27> When did you purchase minecraft?
#253 [14:05] <fqj> around 2014
#254 [14:05] <Greymagic27> ??> fqj account/trans-id/braintree
#255 [14:05] <Absol> fqj: Braintree transaction ID is a code consisting of 5 - 6 random numbers and/or characters. They are issued to all Minecraft purchases (except gift codes, which are handled by Skrill instead).
#256 [14:06] <Absol> fqj: Contact Mojang directly with the following information: date of purchase, email address used, last four digits of the card used for the purchase, and the expiration date of the card.
#257 [14:06] <fqj> i pressed the dispute link it said email has been put back to the original owner which was me but what happened was he found a loop around mojangs system
#258 [14:06] <fqj> what he did was he changed the account emails 2 times so if i disputed it would still be under his account
#259 [14:08] <MommeG> Im sorry if im a bit annoying but will you tell me when I may ask stuff again ?
#260 [14:09] <MommeG> Hello ?
#261 [14:10] <fqj> around 2014
#262 [14:10] <fqj> i got a 2018 minecon cape
#263 [14:13] * MommeG [webchat@i577BCEB0.versanet.de] has quit. (Quit: webchat.esper.net)
#264 [14:14] * MommeG [webchat@i577BCEB0.versanet.de] has joined #minecrafthelp
#265 [14:14] <MommeG> hey why wont my minecraft logs for 1.13.2 show ?
#266 [14:17] * MommeG [webchat@i577BCEB0.versanet.de] has quit. (Client Quit)
#267 [14:39] * User27 [webchat@c-73-169-108-90.hsd1.co.comcast.net] has joined #minecrafthelp
#268 [14:39] <User27> My Minecraft prepaid redeem code is stuck on loading
#269 [14:56] * LDeer [webchat@97-103-129-78.res.bhn.net] has joined #minecrafthelp
#270 [15:00] <LDeer> hey i am trying to launch minecraft and when i launch minecraft it crashes for Error: ddk: Unable to fit: minecraft:block/lava_flow, size: 32x32, atlas: 0x0, atlasMax: 0x0 - Maybe try a lower resolution resourcepack?
#271 [15:00] <LDeer> i have no idea what to do i cant launch the game. please help
#272 [15:00] <LDeer> also this hasnt happened before
#273 [15:09] <LDeer> i tried removing my resourcepacks and it still hasnt work
#274 [15:21] <LDeer> figured it out
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#278 [16:10] <Louis> how can i restore a hacked account
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#282 [17:26] * melcutiepop [webchat@c-98-242-136-224.hsd1.fl.comcast.net] has joined #minecrafthelp
#283 [17:26] <melcutiepop> hi
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#289 [18:03] <KysackGamerYT> I can not log in or do not let me need to install the game but I can not start session and I bought it and it does not let me
#290 [18:04] <KysackGamerYT> help please
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#293 [18:21] <prakyus> I have created a Minecraft world but I do not know how to set the world for someone else to download it. Can some help me out?
#294 [18:48] * katie [webchat@24-113-254-246.wavecable.com] has joined #minecrafthelp
#295 [18:48] <katie> ahhhhh, assignment due for masters degree! minecraft not opening!
#296 [18:48] * katie is now known as Guest72835
#297 [18:53] <Guest72835> ahhhhh, assignment due for masters degree! minecraft not opening!
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#302 [20:42] * pickle [webchat@207.144.124.30] has joined #minecrafthelp
#303 [20:43] <pickle> hello, i have a question
#304 [20:44] <mattym> pickle, Just ask
#305 [20:45] <pickle> my mc freezes whenever i hit esc or inventory. but only on mc 1.13-the latest snapshot. what do i do?
#306 [20:46] <mattym> ??> pickle launcher/log
#307 [20:46] <Absol> pickle: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#308 [20:46] <pickle> okay
#309 [20:46] <mattym> pickle, Make sure you copy the log after causing one or more of the freezes
#310 [20:47] <mattym> pickle, Also make sure you do it in 1.13.2
#311 [20:49] <pickle> sorry this will take a mnute, my computer is not super fast lol
#312 [20:50] <mattym> Take your time
#313 [21:22] <User27> My Minecraft prepaid redeem code is stuck on loading
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#317 [22:52] <NubslayerEX> Theres a problem where a world is stuck loading forever, either on the Mojang Screen or the Joining World screen. My friend is currently experiencing this issue and everyone says download the old launcher. Unfortunately, the alternative download page has been changed, and there is no way to install the old launcher. When will this bug be fixed, and
#318 [22:52] <NubslayerEX> when will you put the old launcher download back?
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#322 [23:35] <Cornhub> Hello
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