#1 [00:24] * London2741 [webchat@75-142-141-65.dhcp.mdfd.or.charter.com] has joined #minecrafthelp
#2 [00:24] <London2741> Hello?
#3 [00:26] * London2741 [webchat@75-142-141-65.dhcp.mdfd.or.charter.com] has quit. (Client Quit)
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#5 [01:12] * kier [webchat@67.142.101.75] has joined #minecrafthelp
#6 [01:13] <kier> so looking for some help I cant find launch options in the new launcher 2.1.5 and trying to go through and increase ram allocation, also cant find anything to turn on advanced settings in the new launcher
#7 [01:15] <Andrio> kier, go to the Installations page, hover over your installation, click the ... menu button, select Edit, then More options
#8 [01:16] <kier> got it thank you
#9 [01:18] <Andrio> ??< launcher/more-RAM
#10 [01:20] * FriedPickleWeen [webchat@47-210-65-202.bssrcmtk02.res.dyn.suddenlink.net] has joined #minecrafthelp
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#14 [01:35] * Lufer [webchat@customer-189-216-94-134.cablevision.net.mx] has joined #minecrafthelp
#15 [01:35] <Lufer> hello
#16 [01:36] <Lufer> the problem I have is when the minecraft launcher it updates after time tells me that the native minecraft launcher can not be updated
#17 [01:41] <Lufer> I updated windows and java to the latest versions even uninstall minecraft and reinstalled it and nothing always shows a box that says it can not be updated
#18 [01:47] * worriedworm [webchat@53.sub-174-211-17.myvzw.com] has joined #minecrafthelp
#19 [01:50] <worriedworm> Internal Exception: java.io.IOException: An existing connection was forcibly closed by the remote host
#20 [01:50] <worriedworm> How does one fix this
#21 [01:51] * worriedworm [webchat@53.sub-174-211-17.myvzw.com] has quit. (Client Quit)
#22 [02:05] * Aagam [webchat@115.96.84.76] has joined #minecrafthelp
#23 [02:05] <Aagam> HEllo
#24 [02:06] <Aagam> I have purchased the ios and the windows 10 edition of minecraft but then i got to know so can i get java
#25 [02:08] * Nick6 [webchat@192.119.160.49] has joined #minecrafthelp
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#28 [02:10] * awesomesauceguy [webchat@h172.4.90.75.dynamic.ip.windstream.net] has joined #minecrafthelp
#29 [02:11] <awesomesauceguy> So, I accidently changed my Minecraft username, and I'm not sure if there is anyway to have it reinstated before the 30 days.
#30 [02:23] * Vojta_CZE [webchat@gw-otr-travniky-1.cust.avonet.cz] has joined #minecrafthelp
#31 [02:23] <Vojta_CZE> Is
#32 [02:24] * Vojta_CZE [webchat@gw-otr-travniky-1.cust.avonet.cz] has quit. (Client Quit)
#33 [02:46] * GenerousMonkey [webchat@cpe-172-89-36-22.socal.res.rr.com] has joined #minecrafthelp
#34 [02:46] <GenerousMonkey> hello i cant connect to any minecraft servers plz help
#35 [02:48] <GenerousMonkey> it says failed to login when i try to join any server
#36 [02:52] * john [webchat@104.200.132.237] has joined #minecrafthelp
#37 [02:53] * john is now known as Guest65107
#38 [02:53] <Guest65107> MC crashed before the game even launches
#39 [02:53] <Guest65107> in the 1.14 update
#40 [02:53] <Guest65107> yet 1.12 works fine
#41 [02:53] <GenerousMonkey> it dosnt work
#42 [02:53] <Guest65107> i have an old HP pavillion DV6 i7
#43 [02:54] <GenerousMonkey> authentication servers dont work thats what it says
#44 [02:54] <GenerousMonkey> cant join a minecraft server
#45 [02:58] * Guest65107 [webchat@104.200.132.237] has quit. (Quit: webchat.esper.net)
#46 [03:04] * The0ne [webchat@bas5-unionville55-70-51-111-171.dsl.bell.ca] has joined #minecrafthelp
#47 [03:07] <The0ne> Can anyone help me with minecraft for the switch? It won't sign me into my Microsoft account no matter what I do or how often I try, (I have no trouble signing into my Microsoft account on my phone and I keep getting emails saying I logged in on the switch but when I try a pop up happens on the switch saying there was a problem and they couldn't si
#48 [03:07] <The0ne> gn me in at this time.
#49 [03:11] * The0ne [webchat@bas5-unionville55-70-51-111-171.dsl.bell.ca] has quit. (Quit: webchat.esper.net)
#50 [03:44] * TeamPlayerRob [webchat@77.31.239.100] has joined #minecrafthelp
#51 [03:45] <TeamPlayerRob> i am having multiple issues with my account
#52 [03:45] <TeamPlayerRob> How do i retain my old account without knowing any of its account information (except email and username)
#53 [03:46] <TeamPlayerRob> #minecrafthelp How do i retain my old account without knowing any of its account information (except email and username)
#54 [03:59] * Chooma [webchat@host109-153-1-179.range109-153.btcentralplus.com] has joined #minecrafthelp
#55 [04:00] <Chooma> i keep on getting a message saying internal exception: java.io.ioexception: an existing host connection was forcibly closed by the remote host
#56 [04:01] <Chooma> how tf i fix this bruh?
#57 [04:02] * Chooma [webchat@host109-153-1-179.range109-153.btcentralplus.com] has quit. (Client Quit)
#58 [04:02] * Oscar [webchat@cpe-101-181-13-226.vb03.vic.asp.telstra.net] has joined #minecrafthelp
#59 [04:03] <Oscar> Hey dude, whats up? I have a really old minecraft account, i know the username of it, and the password but having trouble seeing what my old email was, that i used for the account, im talking back in 2012, thank you for your Oscar*
#60 [04:04] <Oscar> time*
#61 [04:04] * Oscar [webchat@cpe-101-181-13-226.vb03.vic.asp.telstra.net] has quit. (Client Quit)
#62 [04:13] * Halluc1nation [webchat@cpe-101-183-97-242.qb03.qld.asp.telstra.net] has joined #minecrafthelp
#63 [04:13] <Halluc1nation> Can you help me resolve invalid username and password?
#64 [04:42] <Halluc1nation> Hello?
#65 [04:42] <Halluc1nation> Is anyone online?
#66 [04:45] * C00PLY [webchat@cpc126986-macc4-2-0-cust62.1-3.cable.virginm.net] has joined #minecrafthelp
#67 [04:46] <Halluc1nation> hello
#68 [04:46] <C00PLY> Hi, im having issues with Microsoft account connect ability with my Nintendo Switch version, does anyone have any advice on the matter? It was connected fine a few days ago but disconnected and now cannot reconnect.
#69 [04:49] * Peasy [webchat@cpe-101-164-121-147.hhui-cr-008.cht.nsw.bigpond.net.au] has joined #minecrafthelp
#70 [04:50] <Peasy> So I just got a mojang account so I could change my skin, but everytime I go to change my skin (from the link in minecraft launcher) it says i still need to buy the game even though i have
#71 [04:51] * Marcus_Bonnici [webchat@220-253-61-87.dyn.iinet.net.au] has joined #minecrafthelp
#72 [04:52] <Marcus_Bonnici> H,
#73 [04:52] <Marcus_Bonnici> Hello
#74 [04:52] * Marcus_Bonnici [webchat@220-253-61-87.dyn.iinet.net.au] has quit. (Client Quit)
#75 [04:53] <Peasy> hi
#76 [04:59] <Halluc1nation> Any Helpers online?
#77 [04:59] <Halluc1nation> We need help
#78 [05:03] * Halluc1nation [webchat@cpe-101-183-97-242.qb03.qld.asp.telstra.net] has quit. (Quit: webchat.esper.net)
#79 [05:05] * Samiuck [webchat@88-147-73-53.dyn.eolo.it] has joined #minecrafthelp
#80 [05:05] <Samiuck> hi
#81 [05:10] * C00PLY [webchat@cpc126986-macc4-2-0-cust62.1-3.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#82 [05:11] <Samiuck> all right, then. Keep your secrets.
#83 [05:11] <Samiuck> :(
#84 [05:11] <Samiuck> :(
#85 [05:15] * Samiuck [webchat@88-147-73-53.dyn.eolo.it] has left #minecrafthelp
#86 [05:35] * Sammydean [webchat@85-23-213-58.bb.dnainternet.fi] has joined #minecrafthelp
#87 [05:35] <Sammydean> i cant log in to minecraft.net
#88 [05:36] <Sammydean> when i try to buy it
#89 [05:38] * Sammydean [webchat@85-23-213-58.bb.dnainternet.fi] has quit. (Client Quit)
#90 [05:56] * GenerousMonkey [webchat@cpe-172-89-36-22.socal.res.rr.com] has quit. (Quit: webchat.esper.net)
#91 [06:09] * Luca [webchat@a89-183-60-107.net-htp.de] has joined #minecrafthelp
#92 [06:10] <Luca> Cant login on website
#93 [06:11] * Luca [webchat@a89-183-60-107.net-htp.de] has quit. (Client Quit)
#94 [06:30] * Dsacqwaf [webchat@91-145-129-84.internetia.net.pl] has joined #minecrafthelp
#95 [06:30] <Dsacqwaf> My account has been stolen please help
#96 [06:33] * Dsacqwaf [webchat@91-145-129-84.internetia.net.pl] has quit. (Client Quit)
#97 [06:48] * Chris [webchat@cpe-120-149-109-86.wb03.wa.asp.telstra.net] has joined #minecrafthelp
#98 [06:50] <Chris> Hi If I don't have my Transaction ID is there any way of locating a forgotten username if Im trying to migrate from a minecraft premium account to a mojang account? I am trying to install on a new computer and havn't played for many years
#99 [06:55] * entony [webchat@51.179.113.125] has joined #minecrafthelp
#100 [06:55] * massinhas_ [webchat@146.191.63.148.rev.vodafone.pt] has joined #minecrafthelp
#101 [06:56] <entony> ciao
#102 [06:56] <entony> io vorrei acquistare minecraft ma non mi fa aceedere
#103 [06:56] <entony> accedere
#104 [06:57] <entony> entony hi+
#105 [06:58] <massinhas_> Hi! when I enter the minecraft world it crahes nd says : java tm platform se binary stopped working. I know this is a common issue, but I have already installed java again, installed minecraft again in other disk, updated everithing, how can i fix this mistake ? I have minecraft updted and windows 8.1
#106 [07:03] <entony> thanks
#107 [07:08] * entony [webchat@51.179.113.125] has quit. (Quit: webchat.esper.net)
#108 [07:14] <Greymagic27> ??> massinhas_ av/adwcleaner
#109 [07:14] <Absol> massinhas_: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#110 [07:14] <Absol> massinhas_: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#111 [07:26] * andrew828 [webchat@79-112-229-37.rdsnet.ro] has joined #minecrafthelp
#112 [07:26] <andrew828> hello
#113 [07:26] * andrew828 [webchat@79-112-229-37.rdsnet.ro] has quit. (Client Quit)
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#117 [07:31] * Court [webchat@d118-75-95-155.try.wideopenwest.com] has joined #minecrafthelp
#118 [07:32] <Court> Hi there! I am having issues logging on to my sister's server in our house, same wifi. Her name does not pop up under "friends", but she is always able to log into mine. help THANKS :)
#119 [07:39] * RickLee [webchat@93.107.70.2] has joined #minecrafthelp
#120 [07:39] * Shane [webchat@pool-173-54-210-97.nwrknj.fios.verizon.net] has joined #minecrafthelp
#121 [07:40] * Chris [webchat@cpe-120-149-109-86.wb03.wa.asp.telstra.net] has quit. (Quit: webchat.esper.net)
#122 [07:40] <Shane> Login wont work
#123 [07:40] * Court [webchat@d118-75-95-155.try.wideopenwest.com] has quit. (Quit: webchat.esper.net)
#124 [07:41] <RickLee> How do I eliminate the login error: "an error prevented your request from being processed”. I have zero unauthorized MC program like MCleaks, no VPN, and the like. I spent $60 for my son and I to play and he CANNOT bass through that error message.
#125 [07:43] <Andrio> RickLee, can he log in at https://account.mojang.com/ ?
#126 [07:43] * Augustine [webchat@165.227.19.66] has joined #minecrafthelp
#127 [07:44] <Augustine> hi, I have got problems with updating my launcher
#128 [07:44] <Augustine> It just shows "Unable to update native Minecraft launcher"
#129 [07:45] <Augustine> At the end of, I think, downloading files
#130 [07:45] <Augustine> I have tried several times but failed
#131 [07:45] <Augustine> Also, I have re-installed the launcher
#132 [07:45] <Augustine> but the problem just exists
#133 [07:46] <RickLee> @Andrio, yes he can
#134 [07:46] <Andrio> ??> RickLee tools/HJT
#135 [07:46] <Absol> RickLee: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#136 [07:46] <Absol> RickLee: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#137 [07:47] <Augustine> I am not sure,,, Are you guys talking with me?? or somebody else?
#138 [07:48] <Augustine> Oh OK, got it
#139 [07:51] <RickLee> @Andrio @Absol - I don't like thrird party softwares... never know if it's safe... any other suggestions?
#140 [07:51] <RickLee> Can he use another malware program?
#141 [07:52] <RickLee> He has MalWareBytes and Avast...
#142 [07:57] * Henrie [webchat@112.201.169.85.pldt.net] has joined #minecrafthelp
#143 [07:59] <Henrie> Hi, I cannot log into my friend's realm on minecraft windows 10 and it was fine, till a few weeks ago when my account takes longer to log in game and it crashes whenever I do something in the realm like throw eggs around. The game completely boots me off. Last time we played again, and it's still happening, so i re-installed the whole game, but now
#144 [07:59] <Henrie> i get an error that my character is stuck in the game.
#145 [08:03] <Shane> Absol i ran and have the file now
#146 [08:05] * fearmeh [webchat@ppp089210093125.access.hol.gr] has joined #minecrafthelp
#147 [08:05] <Shane> hello?
#148 [08:07] <Shane> Andrio I did the scan
#149 [08:08] <fearmeh> Hey guys, got a bit of a problem I can't solve. I get stuck in the loading terrain screen when I enter the nether the second time. I upped minecraft allocated ram from 2GB to 4GB out of the 8GB available. Installed optifine, no difference. Did not have this problem on 1.12 version of minecraft. Any ideas are welcome
#150 [08:08] * Lord_of_Life [~Lord@77.28.164.96] has quit. (Ping timeout: 190 seconds)
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#152 [08:15] * RickLee7 [webchat@93.107.70.2] has joined #minecrafthelp
#153 [08:16] * RickLee7 [webchat@93.107.70.2] has quit. (Client Quit)
#154 [08:16] <RickLee> @Absol - check your PM
#155 [08:18] <RickLee> @Andrio - check your PM
#156 [08:24] <Andrio> Shane, what happens when you try logging in?
#157 [08:24] <Andrio> ??> RickLee win/hosts/edit
#158 [08:24] <Absol> RickLee: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#159 [08:24] <Absol> RickLee: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#160 [08:24] <Andrio> RickLee, remove all lines containing mojang from that file
#161 [08:27] <Greymagic27> ??> fearmeh av/adwcleaner
#162 [08:27] <Absol> fearmeh: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#163 [08:27] <Absol> fearmeh: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#164 [08:30] <Shane> ok i pressed open
#165 [08:31] <Shane> Absol i opened the file and i got 2 mc link things
#166 [08:33] <Greymagic27> Shane, What happens when you try to login?
#167 [08:33] <Shane> i get an error message
#168 [08:34] <Greymagic27> Shane, What does it say?
#169 [08:34] <Shane> hold on
#170 [08:34] <Shane> An error prevented your request from being processed. Please try again.
#171 [08:34] * Augustine [webchat@165.227.19.66] has quit. (Quit: webchat.esper.net)
#172 [08:36] <Greymagic27> ??> Shane tools/hjt
#173 [08:36] <Absol> Shane: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#174 [08:36] <Absol> Shane: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#175 [08:36] <Shane> ok
#176 [08:36] * fearmeh [webchat@ppp089210093125.access.hol.gr] has quit. (Quit: webchat.esper.net)
#177 [08:36] <Shane> i did the scan a long time ago
#178 [08:36] <Shane> Absol
#179 [08:36] <Greymagic27> Shane, Can you send the output here using https://paste.ubuntu.com ?
#180 [08:37] <Shane> What are you guys looking for on that file
#181 [08:37] <Shane> just tell me and ill find it]
#182 [08:37] <Shane> Greymagic27 Absol
#183 [08:37] <Greymagic27> Shane, Right now I'm not sure what I'm looking for. But once you send it, I can see if anything on your PC is possibly causing this issue
#184 [08:38] <RickLee> @Absol - I sent you the output on a private message... did you get it?
#185 [08:38] <Shane> Greymagic27 i am a bit paranoid of my security so give me some key words and ill look]
#186 [08:38] * Henrie [webchat@112.201.169.85.pldt.net] has quit. (Quit: webchat.esper.net)
#187 [08:39] <Greymagic27> Shane, There are lots of things that are known to cause issues, and I can't give a list of all of them. If you're a bit paranoid about your security you can go ahead and DM me the link: /msg Greymagic27
#188 [08:39] <Greymagic27> ??> RickLee bot
#189 [08:39] <Absol> RickLee: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#190 [08:40] * fearmeh [webchat@ppp089210093125.access.hol.gr] has joined #minecrafthelp
#191 [08:42] <RickLee> Greymagic27 - can I send you the .exe files ?
#192 [08:42] <Greymagic27> RickLee, The .exe files?
#193 [08:42] <Greymagic27> ??> Shane win/hosts/edit
#194 [08:42] <Absol> Shane: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#195 [08:42] <Absol> Shane: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#196 [08:42] <RickLee> Greymagic27 - yes, isn't that what you need?
#197 [08:42] <Greymagic27> Shane, Remove any entries containing the word mojang
#198 [08:43] <Greymagic27> RickLee, Hang on. Let me catch up with your chat with Andrio
#199 [08:43] <RickLee> Greymagic27 - ok
#200 [08:43] <Greymagic27> RickLee, HiJackThis is a program that will show us a basic overview of programs running on your computer. While it does sound scary, it does not give us any personal or sensitive information. Follow the steps which Absol will send below:
#201 [08:43] <Greymagic27> ??> RickLee tools/hjt
#202 [08:43] <Absol> RickLee: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#203 [08:43] <Absol> RickLee: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#204 [08:43] <RickLee> Greymagic27 - WE'VE DONE TAHT ALREADY!
#205 [08:44] <RickLee> and shared with ABSOL and ANDRIO....
#206 [08:44] <Greymagic27> RickLee, Could I have the log? I'd like to take a look if that's alright
#207 [08:44] <RickLee> @Greymagic - Shane (my son) already shared that link with you, privately.
#208 [08:45] <Andrio> We've gotten to cleaning hosts files
#209 [08:45] <Andrio> done that yet?
#210 [08:45] <Greymagic27> RickLee, Oh he's your son :P - In that case the instructions he needs to do are posted above. The ones about editing his host file
#211 [08:46] <RickLee> Greymagic27 - he did, he cleared all lines with "Mojang" in it. What next?
#212 [08:46] <Andrio> RickLee, see whether it works now
#213 [08:46] <Greymagic27> RickLee, Save the file by pressing CTRL+S if you've not already. Then try MC
#214 [08:52] <RickLee> He still cannot run it
#215 [08:53] <Greymagic27> RickLee, Could you ask him to send another hijackthis log?
#216 [08:54] <Greymagic27> ??> Shane tools/hjt
#217 [08:54] <Absol> Shane: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#218 [08:54] <Absol> Shane: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#219 [08:55] <fearmeh> Greymagic27 & Absol scan complete, restarted pc. Checked again, the game is stuck on loading terrain the second time I go through the portal
#220 [08:56] <Greymagic27> fearmeh, I'd like to check and see if the game is picking up anything in the log when you enter the portal
#221 [08:56] <Greymagic27> ??> fearmeh launcher/log-txt
#222 [08:56] <Absol> fearmeh: We need to see your full launcher log, which is created in the game directory.
#223 [08:56] <Absol> fearmeh: First open your .minecraft folder (If you don't know how to get there, ask), then try to launch the game. Then in the .minecraft folder open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#224 [08:57] * RickLee [webchat@93.107.70.2] has quit. (Quit: webchat.esper.net)
#225 [09:02] * RickLee [webchat@93.107.70.2] has joined #minecrafthelp
#226 [09:02] <RickLee> Absol
#227 [09:03] <RickLee> Andrio
#228 [09:03] <Greymagic27> RickLee, Hey.
#229 [09:03] <RickLee> Greymagic27 - I just sent it to you...
#230 [09:03] <RickLee> Greymagic27 - in a PM
#231 [09:03] <Greymagic27> RickLee, Those entries are still in the host file. Could you go back and edit it and make sure you press CTRL+S once you remove the two entries?
#232 [09:03] <Greymagic27> ??> RickLee win/hosts/edit
#233 [09:03] <Absol> RickLee: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#234 [09:03] <Absol> RickLee: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#235 [09:07] <Shane> ok now what
#236 [09:08] <Greymagic27> Shane, Which bit are you on? Have you removed the two entries and saved the file by pressing CTRL+S ?
#237 [09:08] <Shane> yes
#238 [09:08] <Greymagic27> Shane, Great. In that case, try minecraft
#239 [09:08] <Shane> try loging in?
#240 [09:09] <Shane> still wont work
#241 [09:09] <Greymagic27> Shane, Could you send yet another hijackthis log?
#242 [09:10] * MinecraftNamechangeSystemBroke [webchat@c-98-237-217-1.hsd1.wa.comcast.net] has joined #minecrafthelp
#243 [09:10] <MinecraftNamechangeSystemBroke> My name says it all. Don't really want help with it but someone might want to look into it.
#244 [09:10] * MinecraftNamechangeSystemBroke [webchat@c-98-237-217-1.hsd1.wa.comcast.net] has quit. (Client Quit)
#245 [09:15] <Greymagic27> fearmeh, Could you try removing optifine?
#246 [09:19] <fearmeh> Greymagic27 Sure thing. Doing it again and resending the log
#247 [09:19] <Greymagic27> fearmeh, Thanks :)
#248 [09:21] <RickLee> Greymagic27 - after he runs "%SystemRoot%\System32\drivers\etc\hosts" he sees two lines with the term "Mojang" in it. What does he do?
#249 [09:21] <Greymagic27> RickLee, Remove both of those lines then save the file by pressing CTRL+S
#250 [09:22] <RickLee> Greymagic27 - ok, done. After that?
#251 [09:22] <RickLee> Greymagic27 - retart computer?
#252 [09:24] <RickLee> Greymagic27 - restart?
#253 [09:27] <Greymagic27> RickLee, No. You don't need to restart
#254 [09:27] <Greymagic27> Once the file is saved, just try to login
#255 [09:28] <Shane> OMH OMH OMG OMG OMG
#256 [09:28] <RickLee> Greymagic27 - it worked!!!!! U the MAN!!!!
#257 [09:28] <Shane> IT WORKS ARTHDGDFGDFG
#258 [09:29] <Shane> OMG THANK YOU SOO MUCH!!!!!!!!!!!!!!!
#259 [09:30] <RickLee> Greymagic27 - Thanks a lot!
#260 [09:34] * Piirak [webchat@129-201-196-88.dyn.estpak.ee] has joined #minecrafthelp
#261 [09:35] <Piirak> Hello, i cannot log into my minecraft launcher
#262 [09:35] <Piirak> Everything is correct but it tells me i have wrong username or password
#263 [09:36] <Piirak> I even tried waitig for 24 hours
#264 [09:37] <fearmeh> Greymagic27 It seems lowering the rendering distance from 8->6 allowed me to enter one more time without mc getting stuck. Tried a third time and it got stuck again.
#265 [09:45] * Tabi [webchat@d24-141-7-200.home.cgocable.net] has joined #minecrafthelp
#266 [09:46] <Tabi> I need help with my account. i have forgotten my password
#267 [09:46] <fearmeh> Greymagic27 Waited it out for some minutes and it unstuck. Could it be a chunk loading issue when loading a dimension in the current version? Asking more resources every time you go through?
#268 [09:47] * Ramoncraft2000 [webchat@217-104-24-51.cable.dynamic.v4.ziggo.nl] has joined #minecrafthelp
#269 [09:47] <Ramoncraft2000> Hi, I have tried to recover my minecraft account today
#270 [09:47] <Ramoncraft2000> My minecraft name was Ramoncraft2000
#271 [09:48] <Ramoncraft2000> However, my e-mail adress and bank-account are deleted from that time
#272 [09:48] <Ramoncraft2000> How can I possibly recover my account?
#273 [09:48] <Ramoncraft2000> Can anyone see if Ramoncraft2000 i still in the database?
#274 [09:48] <Ramoncraft2000> Can anyone see if Ramoncraft2000 i still in the database?
#275 [09:49] * Ramoncraft2000 [webchat@217-104-24-51.cable.dynamic.v4.ziggo.nl] has left #minecrafthelp
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#277 [09:49] * Ramoncraft2000 [webchat@217-104-24-51.cable.dynamic.v4.ziggo.nl] has quit. (Client Quit)
#278 [09:51] <Piirak> Can anyone help?
#279 [09:51] * idk [webchat@cpe-74-65-93-129.stny.res.rr.com] has joined #minecrafthelp
#280 [09:52] <Piirak> Hello?
#281 [09:52] <idk> hey
#282 [09:52] <Piirak> Can you help me with my problem?
#283 [09:53] <idk> acually i need help with a problem
#284 [09:53] <Piirak> oh
#285 [09:53] <Piirak> my problem is that i cannot log in to my mc launcher
#286 [09:54] <idk> Ya my account isnt working, you?
#287 [09:54] <idk> I havent been on in like 3 years. ive played on my PS4 but not on pc
#288 [09:56] * mmcglamery [webchat@5acbf134.bb.sky.com] has joined #minecrafthelp
#289 [09:56] <mmcglamery> I am having troubles migrating my account
#290 [09:57] <mmcglamery> It says I need to pay but the account is premium
#291 [09:57] <idk> Ya I need help too
#292 [09:58] <Andrio> Piirak, what happens when you try?
#293 [09:58] <Andrio> idk, how do you know it isn't working?
#294 [09:58] <Andrio> mmcglamery, what was the username?
#295 [09:58] <mmcglamery> The username is mmcglamery
#296 [09:58] <idk> Superkeyboard
#297 [09:58] <Andrio> !ns mmcglamery
#298 [09:58] <Absol> Andrio: mmcglamery - UUID: 54a41c098ebd41dc84ee7bf220680a7a - PAID - MOJANG
#299 [09:58] <Andrio> mmcglamery, looks like it's already migrated.
#300 [09:58] <mmcglamery> oh
#301 [09:58] <mmcglamery> okay
#302 [09:59] <mmcglamery> nvm then i guess haha
#303 [09:59] <Andrio> mmcglamery, does it work?
#304 [09:59] <idk> I cant login, i dont know the pass word and cant send emails
#305 [10:00] <Andrio> idk, checked your spam folder?
#306 [10:00] <mmcglamery> It says I have to pay
#307 [10:00] <mmcglamery> Let me check
#308 [10:00] <idk> I did
#309 [10:00] <mmcglamery> I will be back in 5 minutes. I will go check again.
#310 [10:01] <Andrio> ??> idk account/email-missing
#311 [10:01] <Absol> idk: If you are not getting emails from Mojang, please read this article for common reasons for that: https://help.mojang.com/customer/portal/articles/542001-cannot-get-mojang-system-emails
#312 [10:01] <Absol> idk: Please be aware that emails can take up to two hours to arrive. Some ISP email providers like AOL, Comcast, Gmx and General-purpose email providers like Hotmail have known issues with dropping Mojang emails. If you use one of those, use another provider like Gmail.
#313 [10:01] <Absol> idk: If none of this helps, you may need to contact Mojang. If you do, make sure you receive a confirmation email after sending an account support request.
#314 [10:01] * TinNok [webchat@sr-18-74-141-118-on-nets.com] has joined #minecrafthelp
#315 [10:01] <idk> Ok, Ive read all those, I didnt know Emails take up to 2 hours to get
#316 [10:02] <TinNok> hello, I would like to know how many ram will realms server allocate?
#317 [10:02] <Andrio> TinNok, a Realms server? No idea; why would you like to know that?
#318 [10:03] <TinNok> I felt quite laggy after 9 days playing with my friend
#319 [10:03] * idk [webchat@cpe-74-65-93-129.stny.res.rr.com] has quit. (Quit: webchat.esper.net)
#320 [10:03] <Andrio> and not during those 9 days?
#321 [10:03] <TinNok> we can no longer continue if the situation keep going on.
#322 [10:03] <TinNok> during those 9 days means?
#323 [10:04] <TinNok> the problem is from host side, not client.
#324 [10:05] <Piirak> Andrio when i try to log in it tells me i have invalid username or password
#325 [10:05] <Piirak> but everything is correct
#326 [10:05] <TinNok> from the f3 page, it shows that the server allocated about 2048MB ram, and we used 93%, it seems not in a good siuation.
#327 [10:05] <TinNok> Piirak try to login in the mojang or minecraft.net first.
#328 [10:05] <Piirak> I cannot
#329 [10:05] <Piirak> the log in button is greyed out
#330 [10:05] <Piirak> but on my phone i can
#331 [10:05] <Andrio> TinNok, has the server been running continuously for those 9 days?
#332 [10:05] <TinNok> try to rebot your computer?
#333 [10:06] <Piirak> i Tried already
#334 [10:06] <Piirak> i even reinstalled the launcher
#335 [10:06] <Andrio> Piirak, can you log in at https://account.mojang.com/ ?
#336 [10:06] <TinNok> of course, realms server run 7*24
#337 [10:06] <Piirak> YEs
#338 [10:06] <Piirak> I can log n there
#339 [10:06] <Andrio> TinNok, the F3 screen can't give any information about an external server; you must have been looking at your client's memory situation
#340 [10:06] <TinNok> realms is a paid service provided by mojang...
#341 [10:07] <Andrio> ??> Piirak tools/HJT
#342 [10:07] <Absol> Piirak: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#343 [10:07] <Absol> Piirak: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#344 [10:07] <Piirak> Okay
#345 [10:07] <TinNok> Andrio but my friend have the same data with me
#346 [10:07] <Andrio> TinNok, do you use mods?
#347 [10:08] <TinNok> Andrio thanks your reply first, I am just looking for any way to know about the realms server status.
#348 [10:08] <Piirak> my system denied
#349 [10:08] <Piirak> the access
#350 [10:08] * Tabi [webchat@d24-141-7-200.home.cgocable.net] has quit. (Quit: webchat.esper.net)
#351 [10:08] <Andrio> Piirak, what access?
#352 [10:08] <Piirak> i have to edit the file myself
#353 [10:08] <TinNok> Andrio realms doesn't not allow to install any mod, but we used datapack.
#354 [10:09] <Piirak> write access
#355 [10:09] <Andrio> Piirak, hosts file?
#356 [10:09] <TinNok> Andrio I agree the datapack may affect the performance, but we just want to know about the server resources... like how many ram and processer
#357 [10:10] <TinNok> Andrio do you know any way?
#358 [10:10] * Kenny [webchat@balticom-142-82-132.balticom.lv] has joined #minecrafthelp
#359 [10:10] * Kenny [webchat@balticom-142-82-132.balticom.lv] has quit. (Client Quit)
#360 [10:10] <TinNok> I am sent a help request in mojang officla site, but seems they need quite a long time to give a reply.
#361 [10:10] <Andrio> I'm not aware that Mojang gives that information
#362 [10:11] * SchprotenFurher [webchat@balticom-142-82-132.balticom.lv] has joined #minecrafthelp
#363 [10:11] <SchprotenFurher> Hello?
#364 [10:11] <TinNok> yes, we are here SchprotenFurher
#365 [10:12] <TinNok> Andrio ya, I knew, so I am considering to cancel the realms payment.
#366 [10:12] <Piirak> https://paste.ubuntu.com/p/qgvTNBy8xn/
#367 [10:12] <Piirak> Andrio
#368 [10:12] <Piirak> here is the link
#369 [10:12] * Absol kicked Piirak from #minecrafthelp (Reason: iirak :Stop spamming)
#370 [10:13] <TinNok> Andrio I appreciate your messages, time for me to go, cya
#371 [10:14] <Andrio> See you.
#372 [10:14] * TinNok [webchat@sr-18-74-141-118-on-nets.com] has quit. (Quit: webchat.esper.net)
#373 [10:14] * Piirak1 [webchat@129-201-196-88.dyn.estpak.ee] has joined #minecrafthelp
#374 [10:14] <Piirak1> Hello
#375 [10:14] <SchprotenFurher> Hi, so I got this problem- I couldn't connect to Minecraft launcher. About 2 days ago I have migrated it to new email, set new password, new nickname etc. And for past 2 days I can't connect neither Minecraft.net (press log in and nothing happens) nor to Minecraft launcher (java edition, shows "invalid login or password")
#376 [10:14] * Xolgia [webchat@127.79-161-100.customer.lyse.net] has joined #minecrafthelp
#377 [10:14] <Piirak1> I got kicked for some reason
#378 [10:14] <Piirak1> Andrio
#379 [10:15] <SchprotenFurher> i can connect to Mojang without problems, and also i tried to wait 1 hour (2 hours probably), change password and connect again
#380 [10:15] <Piirak1> I cannot log in to my minecrfat launcher, says invalid username or password
#381 [10:16] <Xolgia> My minecraft account seems to be connected to another gmail, I havent used the account since before microsoft took over. Now I cant login to my account. How can I connect it to my own gmail? I have sent a mail with transaction ID etc, but is there anything I can do for faster help?
#382 [10:16] <Andrio> ??> Piirak1 win/hosts/edit
#383 [10:16] <Absol> Piirak1: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#384 [10:16] <Absol> Piirak1: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#385 [10:16] <Andrio> Piirak1, remove all lines containing mojang from that file.
#386 [10:16] <Piirak1> Okay
#387 [10:16] * hidde [webchat@ip-213-127-10-63.ip.prioritytelecom.net] has joined #minecrafthelp
#388 [10:16] <Andrio> SchprotenFurher, can you log in at https://account.mojang.com/ ?
#389 [10:16] <SchprotenFurher> yes sir
#390 [10:17] <Andrio> Xolgia, you'll need to wait for Mojang to respond
#391 [10:17] <hidde> hello, i want to change my name but i don't have acces to my account email any way i can change my name?
#392 [10:17] <Andrio> ??> SchprotenFurher tools/HJT
#393 [10:17] <Absol> SchprotenFurher: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#394 [10:17] <Absol> SchprotenFurher: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#395 [10:17] <Andrio> hidde, see https://help.mojang.com/customer/en/portal/articles/901432-changing-your-email-address-mojang-accounts-?b_id=5408
#396 [10:17] <Piirak1> @andrio it has numbers
#397 [10:18] <Piirak1> and authservermojang
#398 [10:18] <Piirak1> or something
#399 [10:18] <Piirak1> and sessionserver
#400 [10:18] <Andrio> Piirak1, delete those lines, yeah
#401 [10:18] <Piirak1> do i delete those?
#402 [10:18] <SchprotenFurher> Andrio what do you mean?
#403 [10:18] <hidde> @andrio i do not know the security questions.. (i made the account when i was very young)
#404 [10:18] <Piirak1> Ojay
#405 [10:18] <Piirak1> i deleted them
#406 [10:18] <Piirak1> what now? Do i save the file?
#407 [10:18] <SchprotenFurher> Absol what it will do?
#408 [10:20] <hidde> hello,i would like to change my name but i don't have acces to my email anymore and don't know the security questions. ( the purchase ID was also in the email adress wich i don't have acces to)
#409 [10:20] <Andrio> Piirak1, yes
#410 [10:21] <Andrio> SchprotenFurher, that will collect information about what's running on your computer and some configuration that might be causing the problem
#411 [10:21] <SchprotenFurher> Absol https://paste.ubuntu.com/p/FxQB8nV5rX/
#412 [10:21] <Piirak1> Okay so now i try to log into mc launcher?
#413 [10:21] <Andrio> Piirak1, yes
#414 [10:21] <Andrio> hidde, you'll need to contact Mojang then
#415 [10:21] <Piirak1> Still invalid
#416 [10:21] <Andrio> ??> SchprotenFurher win/hosts/edit
#417 [10:21] <Absol> SchprotenFurher: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#418 [10:21] <Absol> SchprotenFurher: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#419 [10:21] <hidde> @andrio i just did whenwill i hear back?
#420 [10:22] <Andrio> Piirak1, may I see another HijackThis report then?
#421 [10:22] <Andrio> SchprotenFurher, remove all lines containing mojang from that file
#422 [10:22] <Piirak1> Okay
#423 [10:22] <SchprotenFurher> okay i will try
#424 [10:23] * Rjesper [webchat@176-93-172-83.bb.dnainternet.fi] has joined #minecrafthelp
#425 [10:23] <Piirak1> What was the link?
#426 [10:23] <Piirak1> for the paste
#427 [10:23] * hidde [webchat@ip-213-127-10-63.ip.prioritytelecom.net] has quit. (Quit: webchat.esper.net)
#428 [10:24] <Andrio> ??> Piirak1 paste
#429 [10:24] <Absol> Piirak1: Ubuntu Paste is a service run at https://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#430 [10:24] <Piirak1> https://paste.ubuntu.com/p/BSbmrNms9k/
#431 [10:24] <Piirak1> Got it
#432 [10:24] <Andrio> Piirak1, and you can still log in at account.mojang.com ?
#433 [10:25] <Piirak1> Yes i can
#434 [10:25] <Andrio> ok
#435 [10:25] <Andrio> Piirak1, are you on a VPN?
#436 [10:25] <Piirak1> No
#437 [10:25] <SchprotenFurher> Andrio there is no Mojang line in this file
#438 [10:26] <Andrio> ??< info/MCLeaks
#439 [10:26] <SchprotenFurher> oh ok my bad
#440 [10:26] <Andrio> SchprotenFurher, yes there is. It's in your report.
#441 [10:26] <Piirak1> I really hope that mc will work
#442 [10:26] <Rjesper> Hey! Me and my few friends want to make minecraft server for us. I did watch some youtube videos how to make it, but it didn't work. Here is my log: https://paste.ubuntu.com/p/YcTStRkr5M/
#443 [10:26] <Andrio> Piirak1, see if you can change your password
#444 [10:26] <Piirak1> I already did yesterday
#445 [10:26] <Piirak1> But i will try again
#446 [10:26] <Andrio> Rjesper, make sure Java is allowed through firewalls on the server
#447 [10:27] <Andrio> Piirak1, also you are using the official launcher, right?
#448 [10:27] <Piirak1> Yes
#449 [10:27] <Piirak1> I downloaded it from the mail mojang sent me
#450 [10:27] <Piirak1> So should i try to change my password again?
#451 [10:28] <Andrio> Piirak1, yes
#452 [10:28] <Piirak1> Okay
#453 [10:29] <Rjesper> Yes, java was allowed.. Is that ok if i use my mobile hotspot for net
#454 [10:29] <SchprotenFurher> Andrio done
#455 [10:29] <Piirak1> Ok i did
#456 [10:29] <Piirak1> Now i can log in minecraft.net
#457 [10:30] <Piirak1> YESS
#458 [10:30] <Piirak1> THANK YALL SO MUCH
#459 [10:30] <Andrio> Rjesper, is the client that that log is from on mobile Internet?
#460 [10:30] <Andrio> No problem
#461 [10:30] <Andrio> SchprotenFurher, see whether you can log in now. Also consider changing your password.
#462 [10:31] <Piirak1> @Andrio thank you so much
#463 [10:31] <SchprotenFurher> ok i will change my password and then log in
#464 [10:31] <Andrio> ok
#465 [10:32] <SchprotenFurher> wow dudes
#466 [10:33] <SchprotenFurher> you proes, everything worked
#467 [10:33] <SchprotenFurher> thanks a lot guys
#468 [10:37] * Piirak1 [webchat@129-201-196-88.dyn.estpak.ee] has quit. (Quit: webchat.esper.net)
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#470 [11:01] * ei [webchat@ool-457c2419.dyn.optonline.net] has joined #minecrafthelp
#471 [11:01] <ei> hello i need help with my driver
#472 [11:02] <Greymagic27> ei, Hey. What's the issue?
#473 [11:02] <ei> it says its incompatible with my game sand i dont know how to fix it
#474 [11:04] <Greymagic27> ei, Could you send the exact message? If it's long send it using https://paste.ubuntu.com
#475 [11:07] * Dave [webchat@78-63-131-171.static.zebra.lt] has joined #minecrafthelp
#476 [11:07] * Dave is now known as Guest39920
#477 [11:08] * rokinme [webchat@d47-69-220-162.try.wideopenwest.com] has joined #minecrafthelp
#478 [11:08] <rokinme> The GUI isn't working. I can't select items in the bottom right of chests and I can't take the products out of crafting tables or furnaces. Are you able to help?
#479 [11:08] <Guest39920> Hello, I have changed my username, skin, email and password and I can't login into the minecraft launcher
#480 [11:17] <ei> im trying to find the message but im stuck on the 1.6.91 launcher how do i change it
#481 [11:18] <Andrio> rokinme, what happens when you try?
#482 [11:21] <rokinme> the boxes with the items don't highlight
#483 [11:21] <ei> here is the error https://paste.ubuntu.com/p/59w65YtnQc/
#484 [11:22] <Andrio> rokinme, are you in full screen?
#485 [11:22] <rokinme> yeah
#486 [11:22] <Andrio> rokinme, try not being in full screen, or changing the resolution.
#487 [11:23] <rokinme> where do I change the resolution?
#488 [11:23] <Andrio> rokinme, in the options.
#489 [11:23] <rokinme> thanks for your help
#490 [11:25] * MyMichi [webchat@134.198.121.138.dedicado.lnptelecom.com.br] has joined #minecrafthelp
#491 [11:26] <MyMichi> I put my email and password in Minecraft Launcher but it says that the email or password is wrong, I have changed the password 3 times but still giving the same thing. What do I do!?
#492 [11:26] * account_isuues [webchat@204.42.21.134] has joined #minecrafthelp
#493 [11:27] * OFlynn [webchat@host109-156-82-174.range109-156.btcentralplus.com] has joined #minecrafthelp
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#495 [11:27] <OFlynn> Hi I have an issue with server
#496 [11:27] <OFlynn> after some time this appears: stackoverflowerror minecraft
#497 [11:28] * mfkenny [webchat@90-225-119-229-no122.tbcn.telia.com] has joined #minecrafthelp
#498 [11:28] <OFlynn> java.lang.stackoverflowerror
#499 [11:28] <OFlynn> server keeps getting overwhelmed +4k ping message keeps coming up
#500 [11:29] <mfkenny> is it possible to log in with ur username is some way? I dont have access to my email
#501 [11:30] <ei> im still stuck
#502 [11:32] * OFlynn [webchat@host109-156-82-174.range109-156.btcentralplus.com] has quit. (Quit: webchat.esper.net)
#503 [11:32] * Shane [webchat@pool-173-54-210-97.nwrknj.fios.verizon.net] has quit. (Quit: webchat.esper.net)
#504 [11:37] * OmdatHetMoet [webchat@ip56545549.speed.planet.nl] has joined #minecrafthelp
#505 [11:37] <OmdatHetMoet> Hey
#506 [11:39] <OmdatHetMoet> When I login on this laptop in the Minecraft Launcher it says that my Username or password is incorrect however when I login on an other laptop everything is fine can someone help me.
#507 [11:40] <ei> the error i need help with https://paste.ubuntu.com/p/59w65YtnQc/
#508 [11:40] <Andrio> OmdatHetMoet, is your other laptop on the same Internet connection?
#509 [11:40] <Andrio> ??> ei win/DXDiag
#510 [11:40] <Absol> ei: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#511 [11:41] <OmdatHetMoet> The laptop where I can't connect to is connected to WIFI but the laptop where it does work is connected via an Ethernet cable
#512 [11:42] * laaaa [webchat@host86-164-216-93.range86-164.btcentralplus.com] has joined #minecrafthelp
#513 [11:42] <Andrio> that doesn't answer the question
#514 [11:42] <Andrio> OmdatHetMoet, can you log in from the affected laptop at https://account.mojang.com/ ?
#515 [11:42] * Mika [webchat@adsl-178-78-79-130.karoo.kcom.com] has joined #minecrafthelp
#516 [11:42] * Guest39920 [webchat@78-63-131-171.static.zebra.lt] has quit. (Quit: webchat.esper.net)
#517 [11:43] <laaaa> anybody get: Internal Exception: java.io.IOException: An existing connection was forcibly closed by the remote host. on a server??
#518 [11:43] <OmdatHetMoet> yeah
#519 [11:44] <Mika> so i recently got a random error that i cannot login to any of my minecraft accounts on both the launcher and the site itself. on the site the button turns grey but it doesn't redirect me and on the launcher it says i have an invalid password and username regardless of me changing it 4 times. i thought my ip was just locked for 24 hours because of
#520 [11:44] <Mika> failed login attempts but it has been 24 hours since i last tried to login and nothing changed, still the same error
#521 [11:44] * MyMichi [webchat@134.198.121.138.dedicado.lnptelecom.com.br] has quit. (Quit: webchat.esper.net)
#522 [11:45] <Mika> anyone help?
#523 [11:45] <Andrio> Mika, can you log in at https://account.mojang.com/ ?
#524 [11:45] <Mika> yes
#525 [11:46] <Andrio> ??> Mika Mac/hosts
#526 [11:46] <Absol> Mika: You may have a problem with your hosts file, which overrides DNS queries. Please follow the following directions:
#527 [11:46] <Absol> Mika: From the finder toolbar, search for the following item: "/private/etc/hosts". Open that file in the text editor, and copy the contents onto https://paste.ubuntu.com, submit it, and give us the resulting URL.
#528 [11:47] <Mika> https://paste.ubuntu.com/p/ntxZ376gwB/
#529 [11:48] * DarkNoddy [~mordi@ti0020a400-0893.bb.online.no] has joined #minecrafthelp
#530 [11:48] <OmdatHetMoet> Mika, I think we kinda have the same issue
#531 [11:48] <OmdatHetMoet> But I am on a windows
#532 [11:48] <Andrio> ??> OmdatHetMoet tools/HJT
#533 [11:48] <Absol> OmdatHetMoet: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#534 [11:48] <Absol> OmdatHetMoet: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#535 [11:49] <Andrio> Mika, can you open a terminal for me?
#536 [11:49] <Mika> done (:
#537 [11:50] <Andrio> Mika, enter host authserver.mojang.com and tell me what that gives you
#538 [11:50] * laaaa [webchat@host86-164-216-93.range86-164.btcentralplus.com] has quit. (Quit: webchat.esper.net)
#539 [11:50] <Mika> authserver.mojang.com has address 99.84.3.68
#540 [11:51] <Andrio> Mika, you were able to change your password successfully?
#541 [11:52] <Mika> yes
#542 [11:52] <Andrio> hm
#543 [11:53] <Andrio> As far as I can tell that IP address is correct. It would seem like you're still locked out for some reason; I'm not sure though.
#544 [11:54] <Mika> aight lol ill come back in 24 hours if it still has the error i guess
#545 [11:54] <OmdatHetMoet> https://paste.ubuntu.com/p/GnwrKx2bZp/
#546 [11:54] <Andrio> ??> OmdatHetMoet info/MCLeaks
#547 [11:54] <Absol> OmdatHetMoet: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#548 [11:54] <Absol> OmdatHetMoet: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file. After removing it, you must change your password to avoid having your account compromised.
#549 [11:54] <Andrio> ??> OmdatHetMoet win/hosts/edit
#550 [11:54] <Absol> OmdatHetMoet: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#551 [11:54] <Absol> OmdatHetMoet: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#552 [11:54] <ei> i have thr dxdiag info how do i send it
#553 [11:55] <Andrio> ei, the article shows how to do that
#554 [11:55] <LuckyJT> I bought an account in 2014, Still have the receipt email associated with my email address/Transaction ID/Order ID. I came back after not playing for 3 or 4 years and my email was no longer associated with an account and I was able to re-create an account using the same email so I think my account must have been deleted. i re-created an account usi
#555 [11:55] <LuckyJT> ng the same email as the email I purchased the game on and now I need to associate my game license with that account. Assuming I need account management to fix but I figured I would try here as their queue backlog seems a bit extreme.
#556 [11:56] <ei> here you go https://paste.ubuntu.com/p/xKH89F8GTB/
#557 [11:56] <Andrio> ei, looks like your PC's hardware isn't fully supported on Windows 10; you'll need to install Windows 7 or use a newer PC.
#558 [11:57] <Andrio> LuckyJT, unfortunately you will need to contact Mojang for that.
#559 [11:57] <LuckyJT> that was my fear. Already submitted a ticket to the account team
#560 [11:57] <ei> theres no way for me to use a different driver?
#561 [11:57] <LuckyJT> thanks for the heads up
#562 [11:57] * Lukas [webchat@p54BFAE01.dip0.t-ipconnect.de] has joined #minecrafthelp
#563 [11:58] <Andrio> ei, there is no different driver.
#564 [11:58] <Lukas> Hello, i forgot my Passwort for my account and the email how is register is not activ anymore what can i do :c
#565 [11:58] <ei> im on desktop, so i have to buy a different stand?
#566 [11:58] <ei> *tower
#567 [11:59] <Andrio> ei, installing a video card may also help.
#568 [11:59] <Andrio> Lukas, see https://help.mojang.com/customer/en/portal/articles/901432-changing-your-email-address-mojang-accounts-?b_id=5408
#569 [11:59] <ei> how do i do that? and which one do i need?
#570 [12:00] <Andrio> ei, see https://help.mojang.com/customer/portal/articles/325948
#571 [12:00] * Mika [webchat@adsl-178-78-79-130.karoo.kcom.com] has quit. (Quit: webchat.esper.net)
#572 [12:01] <Andrio> I ended up getting a relatively recent NVIDIA GeForce GTX card
#573 [12:01] <ei> i dont understand any of this. im very uneducated in this field
#574 [12:01] <Andrio> mm
#575 [12:05] * Drew [webchat@cpc132308-sgyl43-2-0-cust413.know.cable.virginm.net] has joined #minecrafthelp
#576 [12:06] <Drew> Hello, im having an issue with uploading my skin, minecraft.net says the skin active is the one i want active, but my pervious skin is the one displaying in minecraft
#577 [12:06] <ei> what do i do :L
#578 [12:07] <OmdatHetMoet> I did what I was said I needed to do and it worked
#579 [12:07] <OmdatHetMoet> Thx for the help
#580 [12:08] <Andrio> perhaps consider getting a new PC
#581 [12:08] <Andrio> I'm afraid I can't really help choosing a video card at 3 AM
#582 [12:09] * test222 [webchat@178.135.93.250] has joined #minecrafthelp
#583 [12:09] <test222> help
#584 [12:09] <test222> the launcher is offline
#585 [12:10] <ei> alright, i'll ask my dad for further help but i need help changing my launcher back to the most recent one
#586 [12:11] <test222> can someone help plz
#587 [12:12] <Drew> test222, the launcher seems fine to me. Are you getting any kind of error message?
#588 [12:12] * test222 [webchat@178.135.93.250] has quit. (Client Quit)
#589 [12:15] <ei> how do i change launcherw
#590 [12:15] <ei> *launcehrs
#591 [12:15] <ei> *launchers
#592 [12:17] * _ZippyX [webchat@host-81-200-55-102.ip.nej.cz] has joined #minecrafthelp
#593 [12:18] <_ZippyX> Hello im no this nick and my profile is stoled #im czech and my nick is :lavelhk and this nick was dont me this is not my nick and reload mi nickname to:lavelhk
#594 [12:29] * OmdatHetMoet [webchat@ip56545549.speed.planet.nl] has quit. (Quit: webchat.esper.net)
#595 [12:29] * Rafa [webchat@sky-78-17-78-124.bas512.cwt.btireland.net] has joined #minecrafthelp
#596 [12:30] <Rafa> Hello?
#597 [12:33] <Rafa> I Cannot Login To MY Account On Minecraft Even Tho I Changed The Password 3-4 Times And Each Time I Put In In Correctly. I Dont Understand Why I Cant Login Because On The Launcher Its Says Wrong Name Or Password But On Minecraft.net It Just Does Not Let Me Log In Because The Login Button Just Turns Grey And Thats It..
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#602 [12:44] <kickstarts> Redstone comparator is not receiving a signal from an item frame of varying rotations on 1.14.2 multiplayert
#603 [12:45] <kickstarts> Any known solutions would help greatly
#604 [12:46] * Evan [webchat@c-73-145-144-194.hsd1.mi.comcast.net] has joined #minecrafthelp
#605 [12:46] * Santi [webchat@66-11-179-147.cpe.distributel.net] has joined #minecrafthelp
#606 [12:46] <Evan> Hello
#607 [12:47] <Santi> Hey, My windows 10 edition redeem code says its already redeemed, can anyone help?
#608 [12:48] <Santi> I didnt even know I had one until recently, now that i try to redeem it, it says redeemed april 6th of 2019
#609 [12:48] <Evan> I bought minecraft java edition for $26.95 on my windows 10 pc and my credit card said I purchased it but I never got any installation screen or launcher.
#610 [12:52] * _ZippyX [webchat@host-81-200-55-102.ip.nej.cz] has quit. (Quit: webchat.esper.net)
#611 [12:57] * CaptainHellenes [webchat@131.89-20-253.enivest.net] has joined #minecrafthelp
#612 [12:58] <CaptainHellenes> minecraft wont work on my GTX 1060. It just becomes a black screen.
#613 [12:59] <CaptainHellenes> or half black
#614 [12:59] * blacfrost [webchat@59.201.30.93.rev.sfr.net] has joined #minecrafthelp
#615 [13:01] * laurensplays [webchat@ip4da682b3.direct-adsl.nl] has joined #minecrafthelp
#616 [13:03] <laurensplays> Hello, i have downloaded world edit for single player and i have made a mods folder to put the bukkit world edit file into but if i open minecraft i can't see the world edit mod/plugin
#617 [13:04] * Joabe [webchat@187-34-168-106.dsl.telesp.net.br] has joined #minecrafthelp
#618 [13:04] <Joabe> My account has been stolen. Can I recover?
#619 [13:04] * shingekinoukyou [webchat@177-89-54-14.cable.cabotelecom.com.br] has joined #minecrafthelp
#620 [13:05] * laurensplays [webchat@ip4da682b3.direct-adsl.nl] has quit. (Client Quit)
#621 [13:05] <shingekinoukyou> hi
#622 [13:05] <shingekinoukyou> i would like some help
#623 [13:07] <Joabe> yesterday I tried to log into my account but I was not logging in
#624 [13:07] <Joabe> I tried to change the password or email but I can not just have the nickname
#625 [13:09] <shingekinoukyou> when i try to play on my world on singleplayer,in a few seconds i come back to the launcher and it says that it has occurred an error and this still happening everytime i try to play on my world
#626 [13:12] * realmsfailure [webchat@ip72-208-42-8.ph.ph.cox.net] has joined #minecrafthelp
#627 [13:13] <realmsfailure> Hello, my launcher is failing to download a realms file
#628 [13:13] * CaptainHellenes [webchat@131.89-20-253.enivest.net] has quit. (Quit: webchat.esper.net)
#629 [13:16] <shingekinoukyou> realmsfailure.it must be a bug,you should report it to minecraft
#630 [13:17] <realmsfailure> Actually I noticed that someone else had the same issue as me and they reported it, but it was closed because it was a technical support issue and not a bug
#631 [13:18] <realmsfailure> I'm having exactly the problem described here https://bugs.mojang.com/browse/MC-155152
#632 [13:22] * sueling [webchat@185.157.7.229] has joined #minecrafthelp
#633 [13:23] <shingekinoukyou> so you should send an e-mail o mojang and wait for an answer
#634 [13:23] <Joabe> help?
#635 [13:23] <sueling> hey, do you know why when I enter to a realms it say that im white-listed?
#636 [13:25] * hasiku [webchat@175.199.237.23] has joined #minecrafthelp
#637 [13:26] <shingekinoukyou> try to see the mojang status twiter they talked about that there
#638 [13:27] <hasiku> Hi, I am having a trouble with my account. I have never tried to migrate my account, but system says my account has been already migrated. How can I get information about this?
#639 [13:28] * sueling [webchat@185.157.7.229] has quit. (Quit: webchat.esper.net)
#640 [13:29] * shingekinoukyou [webchat@177-89-54-14.cable.cabotelecom.com.br] has quit. (Quit: webchat.esper.net)
#641 [13:31] <Santi> this doesnt help, no one is here helping.
#642 [13:31] * Santi [webchat@66-11-179-147.cpe.distributel.net] has quit. (Quit: webchat.esper.net)
#643 [13:32] * ryan_ [webchat@xplr-96-44-72-212.xplornet.com] has joined #minecrafthelp
#644 [13:32] <hasiku> Hi, I am having a trouble with my account. I have never tried to migrate my account, but system says my account has been already migrated. How can I get information about this?
#645 [13:38] <ryan_> I buy minecraft java edition and its the wrong edition i wanted the windows 10 edition because my friend got this one so
#646 [13:38] <ryan_> can u guys help
#647 [13:39] <Joabe> yesterday I tried to log into my account but I was not logging in
#648 [13:39] <Joabe> I tried to change the password or email but I can not just have the nickname
#649 [13:39] <Joabe> Help?
#650 [13:47] <hasiku> this chat doesn't help. NO ONE IS HELPING
#651 [13:47] * hasiku [webchat@175.199.237.23] has quit. (Quit: webchat.esper.net)
#652 [13:48] <Joabe> ?
#653 [13:49] * Tucker [webchat@75-139-195-253.dhcp.knwc.wa.charter.com] has joined #minecrafthelp
#654 [13:49] <Tucker> Hello
#655 [13:49] <Tucker> I was wondering if there is a way to play minecraft online with a friend from a different house? I am on PC
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#659 [13:57] * AncientGalitoOG [webchat@ool-457f898f.dyn.optonline.net] has joined #minecrafthelp
#660 [13:57] <AncientGalitoOG> hello?
#661 [13:57] <AncientGalitoOG> anyone on?
#662 [13:58] <AncientGalitoOG> i need help
#663 [14:06] * eogadodemais [webchat@187-34-168-106.dsl.telesp.net.br] has quit. (Quit: webchat.esper.net)
#664 [14:11] * hidde [webchat@ip-213-127-10-63.ip.prioritytelecom.net] has joined #minecrafthelp
#665 [14:11] <hidde> hello, i have just sended a email to mojang when will i hear back?
#666 [14:12] * ImWrathy [webchat@host86-143-69-242.range86-143.btcentralplus.com] has joined #minecrafthelp
#667 [14:12] <ImWrathy> When i start minecraft the instances keep crashing on the new launcher
#668 [14:12] * Alex0 [webchat@c-9168e255.224673-0-69706f6e6c79.bbcust.telenor.se] has joined #minecrafthelp
#669 [14:12] * hidde [webchat@ip-213-127-10-63.ip.prioritytelecom.net] has quit. (Client Quit)
#670 [14:13] <Alex0> im unable to update native launcher
#671 [14:14] <ImWrathy> Like the launcher works fine but as soon as it goes through the loading part and minecraft actually starts up the minecraft window doesnt work and it just crashes on multiple versions of minecraft that i try to load
#672 [14:14] <ImWrathy> Instances also dont work on the previous minecraft launcher before it updated
#673 [14:19] * ImWrathy [webchat@host86-143-69-242.range86-143.btcentralplus.com] has quit. (Quit: webchat.esper.net)
#674 [14:24] * sdfhjklafkalsdhjhafjksdlfsdakh [webchat@97e74528.skybroadband.com] has joined #minecrafthelp
#675 [14:24] <sdfhjklafkalsdhjhafjksdlfsdakh> When i load into the game and click create world it freezes
#676 [14:27] <ryan_> been here for 2 hours lol
#677 [14:27] * Evan [webchat@c-73-145-144-194.hsd1.mi.comcast.net] has quit. (Quit: webchat.esper.net)
#678 [14:36] * thoolihan [~thoolihan@cpe-173-88-146-249.neo.res.rr.com] has joined #minecrafthelp
#679 [14:37] * cole [webchat@104-166-253-246.client.mchsi.com] has joined #minecrafthelp
#680 [14:39] <cole> My game refuses to launch or give me a crash report, and another game i tried to play posted an error about windows visual c++ libraries.
#681 [14:44] * Ahmed [webchat@51.235.124.176] has joined #minecrafthelp
#682 [14:44] * lucas [webchat@alyon-652-1-173-70.w109-212.abo.wanadoo.fr] has joined #minecrafthelp
#683 [14:45] <Ahmed> Hello, I want to use minecraft on a low/slow laptop, Can you tell me some settings which I can change so I would be able to use minecraft on a slow laptop?
#684 [14:46] * David [webchat@cpe-66-25-164-119.satx.res.rr.com] has joined #minecrafthelp
#685 [14:46] <lucas> hi, my launcher is launching but the window is invisible, i can only see it in the taskbar
#686 [14:47] * ryan_ [webchat@xplr-96-44-72-212.xplornet.com] has quit. (Quit: webchat.esper.net)
#687 [14:47] * David is now known as Guest39780
#688 [14:47] * Dogge [webchat@81-225-44-200-no29.tbcn.telia.com] has joined #minecrafthelp
#689 [14:47] <Dogge> Hello
#690 [14:48] <Guest39780> how do i change my D.O.B on my account?
#691 [14:48] * Guest39780 [webchat@cpe-66-25-164-119.satx.res.rr.com] has quit. (Client Quit)
#692 [14:48] <Dogge> I need to change my email to my account
#693 [14:48] <Ahmed> Hello, I want to use minecraft on a low/slow laptop, Can you tell me some settings which I can change so I would be able to use minecraft on a slow laptop?
#694 [14:50] <lucas> Ahmed, you should turn off smooth lighting, view bobbing and try to install optifine
#695 [14:52] <Dogge> how do i change email for my account because i don't remember the security questions
#696 [14:53] * Virrepirre [webchat@89-253-72-158.customers.ownit.se] has joined #minecrafthelp
#697 [14:53] <Ahmed> Dogge Are you signed in?
#698 [14:54] <lucas> Dogge, go to https://account.mojang.com/me/
#699 [14:54] <Virrepirre> Hi!
#700 [14:54] <Ahmed> Dogge https://www.youtube.com/watch?v=dg0RnH5PjVg
#701 [14:55] <Virrepirre> Does anyone here know if someone from Mojang is acutally monitoring the support requests?
#702 [14:55] * JD6 [webchat@d24-150-180-52.home.cgocable.net] has joined #minecrafthelp
#703 [14:55] * JD6 [webchat@d24-150-180-52.home.cgocable.net] has quit. (Client Quit)
#704 [14:55] <Virrepirre> Submitted one yesterday. The "when will I get help page" says they are currently handling requests from April 30th
#705 [14:57] * Virrepirre [webchat@89-253-72-158.customers.ownit.se] has quit. (Client Quit)
#706 [14:57] * Misavor [webchat@184-100-76-118.lcrs.qwest.net] has joined #minecrafthelp
#707 [14:58] <Misavor> Hello
#708 [14:58] * lucas [webchat@alyon-652-1-173-70.w109-212.abo.wanadoo.fr] has quit. (Quit: webchat.esper.net)
#709 [14:59] * Misavor [webchat@184-100-76-118.lcrs.qwest.net] has quit. (Client Quit)
#710 [15:01] <Drew> Hello, im having an issue with uploading my skin, minecraft.net says the skin active is the one i want active, but my pervious skin is the one displaying in minecraft
#711 [15:03] * TiDad [webchat@249-226-20-31.ftth.glasoperator.nl] has joined #minecrafthelp
#712 [15:03] <TiDad> hi there
#713 [15:03] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has joined #minecrafthelp
#714 [15:03] <TiDad> i have a question
#715 [15:04] <TiDad> My son wants Mincraft. So I want to buy the windows version.
#716 [15:04] <TiDad> Can I create multiple accounts in the Windows version?
#717 [15:04] <TiDad> Or do I have to buy multiple licenses?
#718 [15:05] <TiDad> help appreciated
#719 [15:12] <Dogge> The link you sent does work it is just that i still can't change my eamil adress?
#720 [15:13] * Sori_i [webchat@37-164-57-212.coucou-networks.fr] has joined #minecrafthelp
#721 [15:14] <Sori_i> I can't run minecraft, there's a "Unable to save dpwnload" error
#722 [15:14] <Sori_i> please help me
#723 [15:24] * adriano [webchat@p4FE9C2B2.dip0.t-ipconnect.de] has joined #minecrafthelp
#724 [15:24] * TiDad [webchat@249-226-20-31.ftth.glasoperator.nl] has quit. (Quit: webchat.esper.net)
#725 [15:25] <adriano> i have just bought a minecraft account, however i cannot login , and it says invalid username and password ...what should i do?
#726 [15:25] * Zodiac [webchat@lc01rtr01.dhcp.101.206.13.72.pcisys.net] has joined #minecrafthelp
#727 [15:26] <Zodiac> I can't see my skin or other when in game or single player
#728 [15:26] * Tyler4 [webchat@99.27.129.91] has joined #minecrafthelp
#729 [15:27] <Zodiac> How do I fix it if I can?
#730 [15:27] <Tyler4> hello, i was trying to merge my minecraft premium to mojang but, i forgot my username. please help.. Thanks!
#731 [15:28] * Zodiac [webchat@lc01rtr01.dhcp.101.206.13.72.pcisys.net] has quit. (Client Quit)
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#733 [15:32] * botigan [webchat@h88-83-44-26.cust.a3fiber.se] has joined #minecrafthelp
#734 [15:33] <botigan> hello, i´m wondering if it is at all possible to play on realms from my java version with my friend who is on his xbox?
#735 [15:34] <botigan> or if that doesn´t work, can you play on the same public server?
#736 [15:38] * aggelosk [webchat@adsl-102.176.58.225.tellas.gr] has joined #minecrafthelp
#737 [15:40] <aggelosk> hello
#738 [15:41] <Tyler4> hello
#739 [15:44] <aggelosk> i have a problem launching minecraft..when i click the play button the game crashes and it reads:an unexpected issue occured and the game has crashed,We're sorry for the incovinience
#740 [15:44] <aggelosk> any idea what can i do
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#742 [15:57] * Anton [webchat@81-231-57-103-no511.tbcn.telia.com] has joined #minecrafthelp
#743 [15:59] <Anton> Hi, i have a problem connecting to multiplayer servers and im thinking of refunding cause that is the reason i bought minecraft.
#744 [16:01] <Anton> I can't connect to servers like cosmic prisons why?
#745 [16:01] * OThief44 [webchat@37.228.241.48] has joined #minecrafthelp
#746 [16:01] <OThief44> hello
#747 [16:02] <Anton> hello
#748 [16:02] <OThief44> how are you
#749 [16:02] <Anton> not well
#750 [16:02] <OThief44> why
#751 [16:03] <Anton> I can't connect to multiplayer servers
#752 [16:03] <OThief44> okay so i tryed change the password and waiting for my account but it still doent work i tryed to log into the website i press log in and nothing happes littlery no message nothing like wtf
#753 [16:04] <OThief44> is there even any volinters on
#754 [16:04] <Anton> nope
#755 [16:04] <OThief44> wtf
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#759 [16:11] <Anton> hello
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#762 [16:21] * Jaden [webchat@c-71-195-7-244.hsd1.mn.comcast.net] has joined #minecrafthelp
#763 [16:23] <Jaden> I need help with my Minecraft. I launch it up clicking the app in applications. click the launch button and it says crash error. and that's it. I can see the crash report or report the bug. I just buy this Mac snd I'm very confused. A block game should not be this difficult to download or have these type of problems. I am upset because for the past
#764 [16:23] <Jaden> 5 days I have tried every source, every link, every chat to see what is happening and no one seems to help. I am hoping that this is different.
#765 [16:24] * Lucas [webchat@144.red-83-35-59.dynamicip.rima-tde.net] has joined #minecrafthelp
#766 [16:25] <Lucas> anyone there?
#767 [16:25] <Jaden> I am. I hate how I cannot talk to someone from the damn company.
#768 [16:26] <Lucas> how long tou been here?
#769 [16:26] <Jaden> Xbox is bigger than Mojang and I can still talk to a support person it is ridiculous
#770 [16:26] <Jaden> a solid 5 minutes
#771 [16:26] <Lucas> yeah I've sent emails but no responces
#772 [16:26] <Jaden> what's your problem?
#773 [16:27] <Lucas> account migration
#774 [16:27] <Jaden> gotcha
#775 [16:27] <Lucas> linked my mojang to an email which was hacked now i need to change the email
#776 [16:27] <Lucas> easy task but no help offered
#777 [16:28] <Jaden> when I click play on my launcher it just pops up and says error crash
#778 [16:28] <Jaden> and I can't even read the crash report it is so dumb
#779 [16:28] <Lucas> oh ok
#780 [16:28] <Lucas> i think i can help
#781 [16:28] <Jaden> can you?
#782 [16:28] <Lucas> have you done any modifications to .minecraft in appdata?
#783 [16:29] <Jaden> no
#784 [16:29] <Jaden> I'm on Mac if that makes any difference
#785 [16:29] <Lucas> did it spontaneously pop up?
#786 [16:29] <Lucas> or you played with the files and something went wrong?
#787 [16:30] <Jaden> nope
#788 [16:30] <Lucas> have you tried reinstalling?
#789 [16:30] <Jaden> I just got this Mac and tried to download it and followed the steps but it keeps saying that it crashes for some reason
#790 [16:30] <Jaden> yes
#791 [16:30] <Jaden> 5 times
#792 [16:30] * Absol kicked Jaden from #minecrafthelp (Reason: aden :Stop spamming)
#793 [16:31] <Lucas> have you checked wether you installed java ?
#794 [16:31] <Lucas> that might be the reason
#795 [16:31] * j1 [webchat@c-71-195-7-244.hsd1.mn.comcast.net] has joined #minecrafthelp
#796 [16:31] <Lucas> hello
#797 [16:31] <Lucas> stuck ?
#798 [16:31] <j1> the stupid bot kicked me
#799 [16:32] <Lucas> oh wow
#800 [16:32] <j1> legit there is no one in this chat besides you and me. its so stupid
#801 [16:32] <Lucas> i was saying do you have java on the pc?
#802 [16:32] <j1> no
#803 [16:32] <Lucas> gotcha
#804 [16:32] <Lucas> that's the issue
#805 [16:33] <j1> but it said I didn't need it because Minecraft has its built in java and idk where to download java
#806 [16:33] <Lucas> java.com
#807 [16:33] <Lucas> or serach it up on yt
#808 [16:33] <j1> then what
#809 [16:34] <Lucas> when it's installed run the launcher and everything ahould be fine
#810 [16:34] <j1> dang thank you
#811 [16:34] <Lucas> no prob
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#814 [16:35] <Lucas> hello?
#815 [16:37] * jj1 [webchat@c-71-195-7-244.hsd1.mn.comcast.net] has joined #minecrafthelp
#816 [16:37] <jj1> Lucas you still hear?
#817 [16:37] <Lucas> yep
#818 [16:38] <jj1> it didn't work
#819 [16:38] <Lucas> what java did you inatall?
#820 [16:38] <jj1> java 8
#821 [16:38] <Lucas> oracle?
#822 [16:38] <jj1> just to that link
#823 [16:39] <Lucas> strange
#824 [16:39] * jake [webchat@pool-71-183-212-86.nycmny.fios.verizon.net] has joined #minecrafthelp
#825 [16:39] <Lucas> hi
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#829 [16:40] <Lucas> if only helpers were online
#830 [16:40] <Lucas> ffs
#831 [16:40] <Guest11852> Hi, does anyone know how I can play minecraft java edition on my mac with an xbox controller?
#832 [16:41] <Lucas> sorry i'm not a mac specialist
#833 [16:41] <Lucas> can't help
#834 [16:41] <Lucas> try finding on internet
#835 [16:41] <Guest11852> Do u know if it is possible for a pc
#836 [16:41] * Ben [webchat@c-98-192-31-28.hsd1.ga.comcast.net] has joined #minecrafthelp
#837 [16:41] <Guest11852> Hi, does anyone know how I can play minecraft java edition on my mac with an xbox controller?
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#843 [16:42] <formonic> hello. i am having trouble renewing my minecraft realm. can someone help?
#844 [16:42] * lucas [webchat@144.red-83-35-59.dynamicip.rima-tde.net] has joined #minecrafthelp
#845 [16:42] <lucas> sorey i passed out
#846 [16:43] <lucas> internet issues
#847 [16:43] <lucas> you were saying?
#848 [16:43] * lucas [webchat@144.red-83-35-59.dynamicip.rima-tde.net] has quit. (Client Quit)
#849 [16:43] <Ben10> My minecraft freezes or crashes every time I try to play it.
#850 [16:44] <Ben10> Help
#851 [16:44] <formonic> whenever i try to purchase the realm renewal it says "Error! Sorry, we're unable to process your purchase at this time. Please try again later."
#852 [16:44] <formonic> ive tried 3 different cards
#853 [16:46] * IVplay [webchat@plutocluster.cavehill.uwi.edu] has joined #minecrafthelp
#854 [16:47] <IVplay> Hi, i made an account back in 2016 and im not receiving the email to change/reset the password
#855 [16:47] * Duckique [webchat@185.107.94.147] has joined #minecrafthelp
#856 [16:49] <Duckique> Hi, I can't log in on the laptop that worked just fine earlier today and yesterday, I have had over an hour lulls in between attempts and did a password reset before trying again after over an hour wait just now, even rebooted the laptop a few times in between, but it keeps telling me "Invalid username or password". Is there anything I can do?
#857 [16:49] <Ben10> Hi, when I try to play minecraft it freezes or crashes every time. Someone please help.
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#861 [16:54] <Eoin_Mills> Hi so when I open my inventory I crash and get this crash summary java.lang.ArithmeticException: / by zero (I have full report) it doesn't happen when I look in things such as chests and I even removed all my items and put it into a chest but when I press "E" It still crashes
#862 [16:54] <Wynton> I'm trying to log into my old minecraft account but can't remember the password or username. However I do remember the email, whenever I click forgot password I never get an email. I know it is the right email because I have the order receipt to my account on that email. I also did not have migrated my account.
#863 [16:54] <idkman> ive lost access to my account email, and dont remember the answers to my security questions
#864 [16:55] <Duckique> @wynton @idkman they literally say above that they cannot help with those questions.
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#867 [16:58] <etelford123> hi! how do i set my own server so i can play multiplayer with my friend who lives far away? i want it to be just the two of us
#868 [16:59] <Bimbo> Hello. My character skins have suddenly stopped working today. Any known fix?
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#872 [17:05] <Ben10> Hi, when I try to play minecraft it either freezes or crashes on launch. Please help me.
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#877 [17:11] <Tyler7> how do i find my username if im merging from a premium minecraft account to mojang?
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#880 [17:12] <jacob8> hi
#881 [17:12] * Ben10 [webchat@c-98-192-31-28.hsd1.ga.comcast.net] has joined #minecrafthelp
#882 [17:12] <Tyler7> how do i find my username if im merging from a premium minecraft account to mojang?
#883 [17:13] <Ben10> Hi, when I try to play minecraft it either freezes or crashes. Please help.
#884 [17:13] * aolaska [webchat@c-73-249-227-152.hsd1.nh.comcast.net] has joined #minecrafthelp
#885 [17:13] <aolaska> any helper here
#886 [17:14] <Tyler7> how do i find my username?
#887 [17:14] * Ben10 [webchat@c-98-192-31-28.hsd1.ga.comcast.net] has quit. (Client Quit)
#888 [17:15] <jacob8> im having trouble trying to launch 1.14.3 whenever i do it says i cant save the file because something is already using that process
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#894 [17:18] <Ben10> Hi, when I try to play minecraft it either freezes or crashes. Please help.
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#904 [18:02] * Andy [webchat@cpe-172-248-34-35.socal.res.rr.com] has joined #minecrafthelp
#905 [18:03] <Andy> Could someone help me figure out how to log in?
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#910 [18:15] <ere> hello
#911 [18:17] <ere> how can i access my old account if i do not know the know the password for the email or the password for the account but i know the password for the microsoft account associated with it
#912 [18:18] * Help_please [webchat@burlon0312w-lp130-01-65-93-58-218.dsl.bell.ca] has joined #minecrafthelp
#913 [18:18] <Help_please> hey im signing in to the launcher and in keeps on saying invalid username
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#920 [19:04] <Rigo> cant recover my account
#921 [19:05] <Rigo> forgot my user and only now my e-mail address and my security questions
#922 [19:13] * Nuk [webchat@072-176-021-212.res.spectrum.com] has joined #minecrafthelp
#923 [19:14] <Nuk> i tried getting into my account on the minecraft launcher, but it keeps saying that it is an invalid user and pass, i typed everything in correct but it still says it.
#924 [19:16] * BedwarsBoss [webchat@c-76-24-176-123.hsd1.ct.comcast.net] has joined #minecrafthelp
#925 [19:16] <BedwarsBoss> help
#926 [19:17] <BedwarsBoss> in bedwars i can only see the map but i cant see inventory, see chat, or see what im hitting
#927 [19:17] <BedwarsBoss> plz somone help
#928 [19:19] <BedwarsBoss> anyone plz hlep
#929 [19:20] <BedwarsBoss> anyone plz i really need help with this problem i cant play at all plzzz plz plz
#930 [19:20] * ryta [webchat@47.156.152.18] has joined #minecrafthelp
#931 [19:22] <BedwarsBoss> pzl help plz hlep plz help
#932 [19:22] <ryta> I am trying to migrate my account however I forgot my minecraft username. Is all i can do wait for majong to reply to my email
#933 [19:24] <BedwarsBoss> well yeah
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#935 [19:24] <BedwarsBoss> if you forgot the username u can go to ur email acount that u used to make the mojang acount and sign in to mojang and check acount details
#936 [19:25] <BedwarsBoss> can some one plz help me
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#938 [19:25] <BedwarsBoss> eveyone waiting for an answere say i
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#941 [19:27] <BedwarsBoss> can somne help me
#942 [19:28] <BedwarsBoss> someone plz answer and..... HELP HELP HELP HELP HELP HELP HELP HELP HELP
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#944 [19:43] * autumn [webchat@c-24-34-143-185.hsd1.nh.comcast.net] has joined #minecrafthelp
#945 [19:43] <autumn> I need help
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#950 [19:46] <shellie> Hi, we have downloaded Minecraft twice. Each time we try to launch the game, it stops on the Mojang load page. Why does this keep happening?
#951 [19:47] * Derpz_Da_Piggy [webchat@70-56-7-206.bsmr.qwest.net] has joined #minecrafthelp
#952 [19:49] <Derpz_Da_Piggy> My Minecraft Freezes on the "Mojang" Screen (Not responding) and I cant figure out what to do.
#953 [19:49] * sma [webchat@68-248-215-174.lightspeed.rcsntx.sbcglobal.net] has joined #minecrafthelp
#954 [19:51] <sma> running version 1.14.3 java version on windows 10 PC. We can get the launcher open and hit play but all we see is a clear ghosted box with no display or game.
#955 [19:51] <sma> any thoughts
#956 [19:51] <Derpz_Da_Piggy> I have the same problem.
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#960 [19:58] * MOREVVbreakerVV [webchat@cpe-101-165-137-241.wnui-cr-101.cha.qld.bigpond.net.au] has joined #minecrafthelp
#961 [19:58] <MOREVVbreakerVV> Hello i need some help finding my account.
#962 [19:58] * Derpz_Da_Piggy [webchat@70-56-7-206.bsmr.qwest.net] has quit. (Quit: webchat.esper.net)
#963 [19:59] <MOREVVbreakerVV> ive lost my account i had a while ago and i want to try and get it back
#964 [20:02] * MOREVVbreakerVV [webchat@cpe-101-165-137-241.wnui-cr-101.cha.qld.bigpond.net.au] has joined #minecrafthelp
#965 [20:02] <MOREVVbreakerVV> Hello i need some help recovering my old account.
#966 [20:02] <MOREVVbreakerVV> Hello i need some help recovering my old account.
#967 [20:03] * MOREVVbreakerVV [webchat@cpe-101-165-137-241.wnui-cr-101.cha.qld.bigpond.net.au] has left #minecrafthelp
#968 [20:03] <shellie> This is so frustrating. I remember this happening years ago when the original Minecraft PC version came out. Mojang still having the same issues. It works on Xbox. Just going to get a refund. I am over continually having this issue -- especially having it repeated many years later.
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#976 [20:24] <Jaydan> Hello?
#977 [20:24] <Jaydan> Hello?
#978 [20:25] <Jaydan> I have questions regarding recovering my account
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#981 [20:30] <sma> I think you have to goto mojang support to reset your account. This is a user forum
#982 [20:32] <Jaydan> If the email I used to register my account has been closed (it was my grandfathers email and my dad made him a new one) will I still be able to access my account?
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#987 [21:03] * Josh4 [webchat@172.58.101.123] has joined #minecrafthelp
#988 [21:05] <Josh4> I can't log in to my Nintendo switch Account for Minecraft
#989 [21:06] <Josh4> It says that it failed to log me in even after following the steps the cite have me
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#992 [21:20] * An [webchat@177.239.9.197.cable.dyn.cableonline.com.mx] has joined #minecrafthelp
#993 [21:21] <An> I can only play demo in java but i already bought the game years ago and been playing it since, why did my copy of the game disappear??
#994 [21:22] * vulnus [webchat@187-40-173-110.user.veloxzone.com.br] has joined #minecrafthelp
#995 [21:22] <vulnus> hello can somebody help me?
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#998 [21:40] * Ria [webchat@cpe-45-50-45-95.socal.res.rr.com] has joined #minecrafthelp
#999 [21:43] <Ria> I'm having trouble resetting my password because I forgot my email that's connected to my account. Please help, I tried the reset emailing password to email thing, haven't received any emails
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#1003 [21:51] * Sayawitz [webchat@047-013-040-193.res.spectrum.com] has joined #minecrafthelp
#1004 [21:51] <Sayawitz> Hello
#1005 [21:52] <Sayawitz> I need help going into my game
#1006 [21:52] <Sayawitz> I have minecraft bedrock and i need help
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#1008 [22:04] <Ria> I need help login into my account. I forgot my password, i tried the email sending a new password but it didn't send me the email.
#1009 [22:04] * InfrequentlyY [webchat@75-37-194-251.lightspeed.lsatca.sbcglobal.net] has joined #minecrafthelp
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#1011 [22:05] <Ashley_Ovalle> At the moment of entering my prepaid card code, it does not pass from placing order
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#1013 [22:05] <InfrequentlyY> Hello, my ingame name is infrequentlyY not that it matters but let me just get to the point. Whenever I try to play minecraft with my brother, who lives in the same house as me, it does not even show the server after we open it to lan. Does anyone have any idea what the problem is? Please help thanks <3!
#1014 [22:08] <InfrequentlyY> Like it doesnt show up in the multiplayer servers underneath all the other ones as it usually does with others.
#1015 [22:09] * Bibet [webchat@24-181-133-236.dhcp.knwc.wa.charter.com] has joined #minecrafthelp
#1016 [22:12] <Bibet> My Master cured zombie villager currently only has a single trade after breaking and replacing his work station (lecturn). https://i.imgur.com/2xrFh4D.png
#1017 [22:15] * Ertimus [webchat@216-67-23-183-radius.dynamic.acsalaska.net] has joined #minecrafthelp
#1018 [22:16] <Ertimus> I dont remember my old account info for migration
#1019 [22:16] <InfrequentlyY> Hello, my ingame name is infrequentlyY not that it matters but let me just get to the point. Whenever I try to play minecraft with my brother, who lives in the same house as me, it does not even show the server after we open it to lan. Does anyone have any idea what the problem is? Please help thanks <3!
#1020 [22:16] <InfrequentlyY> 20:08 <InfrequentlyY> Like it doesnt show up in the multiplayer servers underneath all the other ones as it usually does with others.
#1021 [22:25] * fellishbeast [webchat@cpe-172-90-58-64.socal.res.rr.com] has joined #minecrafthelp
#1022 [22:25] <InfrequentlyY> Please help
#1023 [22:25] <fellishbeast> I forgot my password and all I know is my account name. I don't remember ever merging it to a mojang account.
#1024 [22:25] * InfrequentlyY [webchat@75-37-194-251.lightspeed.lsatca.sbcglobal.net] has quit. (Quit: webchat.esper.net)
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#1026 [22:26] <InfrequentlyY> Hello, my ingame name is infrequentlyY not that it matters but let me just get to the point. Whenever I try to play minecraft with my brother, who lives in the same house as me, it does not even show the server after we open it to lan. Does anyone have any idea what the problem is? Please help thanks <3!
#1027 [22:26] <InfrequentlyY> 20:08 <InfrequentlyY> Like it doesnt show up in the multiplayer servers underneath all the other ones as it usually does with others.
#1028 [22:31] * ICEICE272 [webchat@75-136-4-172.static.jcsn.tn.charter.com] has joined #minecrafthelp
#1029 [22:31] <ICEICE272> hello?
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#1031 [22:33] <Ria> hi
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#1035 [22:36] <curtis> i have a error code that pops up when i try to join a lan world
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#1039 [22:38] <curtis> is someone there
#1040 [22:40] <forsakencookie> I have been having a problem with logging into my minecraft account. I bought minecraft before microsoft owned it. I try to log in with my username but it tells me to only use my email but i never had an email. but when i try and migrate my account, it says i already have. so is there a way i can figure out what my email is?
#1041 [22:40] <InfrequentlyY> is there anyone here who helps?
#1042 [22:41] <curtis> i dont think so
#1043 [22:42] <Ria> Please someone help us
#1044 [22:44] * urboi [webchat@c-73-51-101-104.hsd1.il.comcast.net] has joined #minecrafthelp
#1045 [22:46] <urboi> I reinstalled minecraft and now everytime i look in the direction of only a couple entities my fps goes from 50-60 to 15. I only lag when looking at just a couple entites which makes no sense to me, any suggestions?
#1046 [22:47] <urboi> sometimes even 4 fps
#1047 [22:48] <urboi> only started happening once i deleted .minecraft folder and reinstalled because i had a seperate issue that i thought i could resolve by doing so
#1048 [22:48] <forsakencookie> is java updated?
#1049 [22:49] <urboi> how do i find out?
#1050 [22:49] <forsakencookie> Usually for me there's a little icon next to your wifi. It'll tell you java has an update
#1051 [22:50] <urboi> I dont see that
#1052 [22:50] <forsakencookie> im not one of the helpers. but i had a similar problem and what fixed it was a java update
#1053 [22:50] <urboi> ill try and see if i have one
#1054 [22:50] <urboi> thanks
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#1056 [22:54] * cheese [webchat@c-24-23-104-157.hsd1.pa.comcast.net] has joined #minecrafthelp
#1057 [22:54] <cheese> every time I go to hit play to actually get into Minecraft a pop up shows up saying the game has crashed
#1058 [23:06] * purple [webchat@c-71-233-226-164.hsd1.ma.comcast.net] has joined #minecrafthelp
#1059 [23:08] <purple> i'm trying to redeem a prepaid code and it keeps telling me "You need to enter a profile name" when I've clearly done so.
#1060 [23:08] <purple> I reset my connection, should I just give it time?
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#1063 [23:09] <george> hello
#1064 [23:09] <BasedCloud> hi
#1065 [23:09] <george> i have an issue with realms
#1066 [23:10] <BasedCloud> I just bought the game literally a couple minutes ago and i'm having trouble with it freezing at the start up
#1067 [23:10] <george> wtf
#1068 [23:10] * george [webchat@cpe-60-230-74-182.qb01.qld.asp.telstra.net] has quit. (Client Quit)
#1069 [23:10] <BasedCloud> The game freezes at the mojang screen for some reason
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#1074 [23:33] <declan> hello
#1075 [23:33] * Cross [webchat@cpe-67-255-36-212.stny.res.rr.com] has joined #minecrafthelp
#1076 [23:33] <declan> there is something wrong everytime i try and join a server
#1077 [23:33] * JK109 [webchat@184-090-210-055.res.spectrum.com] has joined #minecrafthelp
#1078 [23:33] <declan> it gives me this lnog error code of io.netty.channel.abstractchannel
#1079 [23:33] <declan> etc
#1080 [23:33] * JK109 [webchat@184-090-210-055.res.spectrum.com] has quit. (Client Quit)
#1081 [23:33] <declan> I dont know what to do
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#1083 [23:34] <Cross> Im trying to download minecraft java edition and i made an account, when i go to log into the account the login button goes grey and nothing happens, so i cant even download minecraft because i cant sign in
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#1086 [23:35] <declan> Everytime I try and connect to a server I get failed to connect to the server and a long error code: io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection timed out no further information:
#1087 [23:36] <declan> I do not know what to do
#1088 [23:36] <Pancakes> Hi, I'm trying to connect by LAN with someone. I'm on a MAC, he's on a PC
#1089 [23:36] <declan> ok
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#1093 [23:41] <charlie> hey uhh so pretty much i brought a code for pc and i put it in and its been on this screen that says "placing order..." for 18 hours
#1094 [23:45] * adzimputra [webchat@42.191.163.90] has joined #minecrafthelp
#1095 [23:45] <adzimputra> hello
#1096 [23:45] <charlie> hey?
#1097 [23:45] <Ria> hi
#1098 [23:45] <adzimputra> i have a problem with my account
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#1100 [23:46] <charlie> so do i
#1101 [23:46] <Ria> i can't get into my account because i forgot
#1102 [23:46] <Ria> my password
#1103 [23:46] <charlie> bruh
#1104 [23:47] <adzimputra> i would like to change my minecraft email address but i deleted my email last month and mojang sent an email to me but i cant access it cus i deleted my email
#1105 [23:49] <Ria> ouch...maybe if you tell them your new email they'll change it for you? when i do the send a new password to a email, it didn't sent it to my email
#1106 [23:49] <Ria> or i might be wrong because I'm not a person who's good with coumpters
#1107 [23:50] <adzimputra> how long does it usually take to get a respones by mojang support?
#1108 [23:51] <adzimputra> cuz i would want to change my minecraft username but i need to put answer sequrity questions which i do not remember and in order to change it, i need to access my email which i had deleted
#1109 [23:56] <Ria> idk but I think they might be asleep because their headquarters are somewhere in Europe. Also i'm sorry idk how to help you there
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