#MinecraftHelp > 2019-07-12
#1 [00:05] * JxnDerEchte [webchat@aftr-88-217-181-189.dynamic.mnet-online.de] has joined #minecrafthelp
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#3 [00:12] <n0> Is there any way I can file a report with customer service on possible misconduct of customer service people
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#7 [00:24] <stupidbluberry> I am unable to join my realm. Is this a typical issue
#8 [00:26] * kaimins [webchat@IN-213-226-141-071.bitemobile.lv] has joined #minecrafthelp
#9 [00:26] <kaimins> connection lost
#10 [00:26] <kaimins> internal exception: java.io.IOExeption: An existing connection was forcibly closed by the remote host.
#11 [00:27] <kaimins> thats pops up after 30 when i have joined the smp server.
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#13 [00:31] <kaimins> how do i fix this
#14 [00:32] * EfeGundogdu [webchat@95.10.187.34.dynamic.ttnet.com.tr] has joined #minecrafthelp
#15 [00:32] <kaimins> i checked the connection, i restarted the hotspot of my tablet, i logged out and in the minecraft
#16 [00:32] <EfeGundogdu> hey guys
#17 [00:32] <kaimins> help mee
#18 [00:33] <EfeGundogdu> there is a problem where my launcher says no connection even though I have internet connection
#19 [00:33] * Raven1082 [webchat@c-67-171-208-248.hsd1.or.comcast.net] has joined #minecrafthelp
#20 [00:33] <Raven1082> My gamertag was changed while I was logged out.
#21 [00:34] <kaimins> Internal Exception: java.io.IOException: An existing connection was forcibly closed by the remote host
#22 [00:34] <kaimins> help me with this
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#24 [00:34] <kaimins> efegundogdu try reseting you router
#25 [00:38] <EfeGundogdu> router???
#26 [00:38] <EfeGundogdu> how do I
#27 [00:39] * Pixel [webchat@cpe-72-225-25-169.rochester.res.rr.com] has joined #minecrafthelp
#28 [00:39] <Pixel> Hello?
#29 [00:39] <EfeGundogdu> yo
#30 [00:39] <Pixel> I need assistance
#31 [00:39] <EfeGundogdu> how come
#32 [00:39] <Pixel> I've been doing research, found a couple forum post to help out but I am struggling
#33 [00:39] <EfeGundogdu> what do you need help with
#34 [00:39] <EfeGundogdu> maybe I can
#35 [00:40] <EfeGundogdu> provide something???
#36 [00:40] <Pixel> So when I run Minecraft [which I haven't in awhile], the game wont load until I go into task manager and close Minecraft Launcher [there are 2 running for some reason]
#37 [00:40] <Pixel> Is my chat sending?
#38 [00:40] <Pixel> I can't tell lol
#39 [00:40] <EfeGundogdu> yea
#40 [00:40] <EfeGundogdu> it is
#41 [00:40] <EfeGundogdu> :D
#42 [00:40] <Pixel> I already re-installed
#43 [00:40] <Pixel> but no luck
#44 [00:40] <Pixel> My issue is that skins wont load
#45 [00:40] <EfeGundogdu> you know
#46 [00:40] <Pixel> the game will run, [haven't seen any other problems yet] but skin won't load.
#47 [00:40] <EfeGundogdu> I have the same issue
#48 [00:41] <Pixel> lol
#49 [00:41] <Pixel> so you don't know how to fix?
#50 [00:42] <Pixel> Anyone else able to help?
#51 [00:43] <JorjaAnn> Is there anyway to get ready of not responding errors with minecraft java version? everything is up to date
#52 [00:43] * Alaris [webchat@c-24-18-103-207.hsd1.wa.comcast.net] has joined #minecrafthelp
#53 [00:43] <Pixel> hello
#54 [00:44] <Alaris> hello, typing out question atm :D
#55 [00:44] * EfeGundogdu [webchat@95.10.187.34.dynamic.ttnet.com.tr] has quit. (Quit: webchat.esper.net)
#56 [00:45] <Alaris> Hello, I am unable to log into my realm. I was playing on it yesterday just fine and now I cannot log in. I have reset router, opened ports, done a teredo tunnel, stoped the server, backed up to an earlier server file, and much more
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#59 [00:46] <CopyCatcay> when i try to login in it says "Sorry! make sure your online and try again" i am connected to internet and i have checked and i am 99% sure the email and password is correct
#60 [00:46] <will> how can i log in if i forgot my password and dont have access to the email to change it?
#61 [00:47] <CopyCatcay> not to sure
#62 [00:47] <Pixel> hmm
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#65 [00:48] <CopyCatcay> no one able to help?
#66 [00:49] <will> i contacted mojang 3 days ago and they hvnt written me back
#67 [00:49] <GreyVulpine> https://help.mojang.com/customer/en/portal/articles/359446-when-will-i-hear-back-
#68 [00:50] <will> fuck you nigger
#69 [00:50] <Absol> will: Please keep it civil
#70 [00:50] <will> shut up
#71 [00:50] <GreyVulpine> !k will
#72 [00:50] * GreyBot kicked will from #minecrafthelp (Reason: ill :<Kicks:1572>)
#73 [00:50] <Pixel> oof
#74 [00:50] * Pixel [webchat@cpe-72-225-25-169.rochester.res.rr.com] has quit. (Quit: webchat.esper.net)
#75 [00:50] <CopyCatcay> ._.
#76 [00:50] <Alaris> any one else having realm issues?
#77 [00:51] <CopyCatcay> i'm having login issues
#78 [00:53] <GreyVulpine> CopyCatcay - Has it ever worked before?
#79 [00:53] <Alaris> I'm not a volunteer but could suggest trying to log into the minecraft site, depending on your version, that way you can check to see if your pw works, or simply do the forgot pw, there is also the checking your login on a different computer, your internet cache coulld be messed up
#80 [00:54] * Jimmy [webchat@173-80-154-79.stabcmtk01.res.dyn.suddenlink.net] has joined #minecrafthelp
#81 [00:55] <Alaris> for the realm issue i'm experiencing - I have an open Nat, server shows green, services show online, no firewall or antivirus issues either...
#82 [00:55] <Jimmy> Hello! I'm having a slight issue with logging in, the login button is not working. I put in everything and then i click login and nothing. no errors or anything
#83 [00:55] <Alaris> twitter also doesnt show servers to be having any problems also
#84 [00:56] <CopyCatcay> i haven't tried on this pc, and when i try to log into the minecraft website im unable to press the login button (just like Jimmy ^^^)
#85 [00:56] <Jimmy> Oh thank god it isnt just me i thought i broke it\
#86 [00:57] <Alaris> which website?
#87 [00:57] <Alaris> this one ? https://my.minecraft.net/en-us/login/?return_url=/profile
#88 [00:57] <Jimmy> That one yeah
#89 [00:57] <Alaris> what browser
#90 [00:57] * yh [webchat@bzq-79-181-89-68.red.bezeqint.net] has joined #minecrafthelp
#91 [00:58] <Jimmy> google chrome, safari, and firefox
#92 [00:58] <CopyCatcay> just google chrome
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#94 [00:59] <Alaris> trying myself atm, forgot my pw lol but so far can click the login button, i know from experience that clearing your internet cache can help when web pages are not displaying correclty
#95 [01:00] <Jimmy> so it says invalid password atleast? because for me it clicks but nothing happens
#96 [01:00] <JorjaAnn> Is there anyway to get ready of not responding errors with minecraft java version? everything is up to date
#97 [01:00] <kaimins> Internal Exception: java.io.IOException: An existing connection was forcibly closed by the remote host
#98 [01:00] <kaimins> CAN SOMEONE HELP ME WITH THIS?
#99 [01:00] <Jimmy> If thats with a server your hosting try /stop
#100 [01:00] <kaimins> please?
#101 [01:01] <JorjaAnn> Hello
#102 [01:01] <Jimmy> that happened with my server that i play on with friends
#103 [01:01] <kaimins> what do you mean jimmy
#104 [01:01] <Jimmy> restarting the server helped me fix that error
#105 [01:01] <kaimins> im not hosting a server, im trying to join it
#106 [01:01] <Jimmy> oh nvm then lol
#107 [01:02] <kaimins> hmm ill ask the owner tho
#108 [01:02] <CopyCatcay> i dont know how to clear my internet cache, but i just deleted all my browsing data
#109 [01:02] <CopyCatcay> dunno if that helped
#110 [01:03] <kaimins> how i delete mc?
#111 [01:03] <CopyCatcay> WAIT
#112 [01:04] <Jimmy> yeah i just cleared my cookies
#113 [01:04] <CopyCatcay> Jimmy idk if what i did worked? but i clicked the button and it pulled up one of those verify anti robot things
#114 [01:04] <Jimmy> oh
#115 [01:04] <Jimmy> lemme clear my search history then
#116 [01:05] <Jimmy> well i cleared my cookies and other site data and my search history
#117 [01:05] <Jimmy> exact same thing
#118 [01:06] <Jimmy> i restarted mc pc aswell
#119 [01:06] <Jimmy> *my
#120 [01:06] <CopyCatcay> it was loading for a few minutes but it went back to the same thing
#121 [01:07] <Jimmy> well maybe they're doing work on the servers since its 2 am edt?
#122 [01:07] <Jimmy> i honestly dont know at this point
#123 [01:07] <CopyCatcay> ive tried it at so many times of the day
#124 [01:08] <Jimmy> idk when this happened but i just tried to login at around 1:30 and this is when it happened
#125 [01:08] <CopyCatcay> i will also add that when i press the button it turns black like how it does if you hold it down
#126 [01:08] <CopyCatcay> but it dosent load
#127 [01:08] <Jimmy> yeah
#128 [01:08] <Jimmy> same thing here
#129 [01:09] <kaimins> Internal Exception: java.io.IOException: An existing connection was forcibly closed by the remote host
#130 [01:09] <kaimins> idk what i did but i experimented
#131 [01:10] <Jimmy> nothing on mojang support or mojang status copycatcay
#132 [01:10] <CopyCatcay> havent found anything
#133 [01:11] <CopyCatcay> same thing
#134 [01:11] <Jimmy> the thing is most stuff is bedrock edition now java hasnt been abandoned persay but its all about console and mobile now..
#135 [01:12] * Luke [webchat@mobile-107-77-209-51.mobile.att.net] has joined #minecrafthelp
#136 [01:12] <CopyCatcay> java gets updates first
#137 [01:12] <Jimmy> true
#138 [01:13] <Luke> you cant help with stolen accounts can you
#139 [01:13] <CopyCatcay> it says it if i get the password wrong too
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#141 [01:13] <Jimmy> mine is just nothing
#142 [01:13] <Jimmy> like i put in gibberish with a random pass
#143 [01:13] <Jimmy> nothing
#144 [01:14] <Jimmy> i turned off my dark reader and adblock aswell thats not the problem
#145 [01:14] <Jimmy> i guess all i can really do now is wait
#146 [01:15] <CopyCatcay> for what
#147 [01:16] <CopyCatcay> "Sorry! Make sure you are online and try again" same thing every time i log into the launcher
#148 [01:16] <CopyCatcay> "Sorry! Make sure you are online and try again" same thing every time i log into the launcher
#149 [01:16] * Luke [webchat@mobile-107-77-209-51.mobile.att.net] has left #minecrafthelp
#150 [01:17] <Jimmy> the launcher works for me
#151 [01:17] <JorjaAnn> Is there anyway to get ready of not responding errors with minecraft java version? everything is up to date
#152 [01:19] <CopyCatcay> wait
#153 [01:19] <Jimmy> omg
#154 [01:19] <Jimmy> yes
#155 [01:19] <Jimmy> it worked
#156 [01:19] * Absol kicked Jimmy from #minecrafthelp (Reason: immy :Stop spamming)
#157 [01:21] <CopyCatcay> did he get kicked for saying- (what was below me saying "what")?
#158 [01:24] <CopyCatcay> i dont think i will find help here
#159 [01:24] <CopyCatcay> but thanks for your effort
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#163 [01:40] <baller_kid> hey i recently bough mincraft and when i go to download it it comes up and sayes "Unable to update mincraft native launcher" waht should I do to fix this
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#165 [02:25] <JorjaAnn> Is there anyway to get ready of not responding errors with minecraft java version? everything is up to date
#166 [02:43] * Kenzie [webchat@c-73-229-195-249.hsd1.co.comcast.net] has joined #minecrafthelp
#167 [02:44] <Kenzie> I bought minecraft for a friend and I'm not sure what to do as concerning the IP hooked to his account is mine, and he cant access it now.
#168 [02:45] <Kenzie> I don't know what to do, do i just refund? or us there any way i can get it
#169 [02:46] * ljl227 [~user@204-83-108-30.sktn.hsdb.sasknet.sk.ca] has joined #minecrafthelp
#170 [02:49] <ljl227> Am I trying to do something that is not possible? Windows 10 edition player to join my world on ios.
#171 [02:49] <urielsalis> ljl227: it should be possible
#172 [02:50] <Kenzie> ..
#173 [02:50] <Kenzie> I bought minecraft for a friend and I'm not sure what to do as concerning the IP hooked to his account is mine, and he cant access it now.
#174 [02:50] <Kenzie> 01:45 <Kenzie> I don't know what to do, do i just refund? or us there any way i can get it
#175 [02:51] <Kenzie> I'm asking a question. and this is suppose to be a help channel?
#176 [02:51] <Kenzie> what a joke.
#177 [02:52] <ljl227> Hmm! Sent invite to my friend and he can see me but gets the message "Unable to join world". My other friend on ios can join. Versions are all 1.12. Any suggestions?
#178 [02:58] * Kain [webchat@host39-219-dynamic.53-79-r.retail.telecomitalia.it] has joined #minecrafthelp
#179 [03:00] <Kain> Hello, I've got a problem with Minecraft. Whenever I launch it, it stop at Mojang screen for a few seconds and then it crash, it simply close without saying a word
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#183 [03:20] <sidd> hey my game keeps crashing when i launch it can someone help ? i am using minecraft java edition
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#186 [03:26] <will> hello
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#191 [03:57] <nino> i cant go into minecraft servers it says i need authenticar but i already did that and it still isnt working what do i do?
#192 [03:58] <nino> authenticator
#193 [03:59] <nino> i have been trying for 3 hours and have not found any solution
#194 [03:59] <nino> i have been trying for 3 hours and have not found any solution
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#200 [04:50] <MyPiPiIches> Where can i find the crash report?
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#203 [05:04] * minoripoe [webchat@ip-92-238-static.velo.net.id] has joined #minecrafthelp
#204 [05:04] <minoripoe> hello?
#205 [05:05] <minoripoe> I have forgotten my username and password to my account
#206 [05:05] <minoripoe> I havent logged in since a few years ago
#207 [05:05] <minoripoe> But I do have my email address and the transaction id
#208 [05:05] <minoripoe> Is it possible to get my username and password back
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#210 [05:13] * joshuabarce12 [webchat@114.78.224.124] has joined #minecrafthelp
#211 [05:13] <joshuabarce12> I cannot log in to my Minecraft account what do I do?
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#213 [05:28] * justiceforminecraft [webchat@177.red-81-40-38.staticip.rima-tde.net] has joined #minecrafthelp
#214 [05:28] <justiceforminecraft> hello
#215 [05:29] <justiceforminecraft> i recently saw ads of these two android games: EErkraft and New inecraft
#216 [05:29] <justiceforminecraft> they are copies of original minecraf
#217 [05:29] <justiceforminecraft> i think that that violates copyright
#218 [05:29] <justiceforminecraft> one of them even contains the name minecraft
#219 [05:30] <justiceforminecraft> i thin k that they should be sued. they are an aweful ripoff at the real minecraft and are illegal. please take this seriously
#220 [05:30] * justiceforminecraft [webchat@177.red-81-40-38.staticip.rima-tde.net] has quit. (Client Quit)
#221 [05:30] * Malcolm [webchat@213-66-93-18-no49.tbcn.telia.com] has joined #minecrafthelp
#222 [05:33] <Malcolm> Hello i have an account which i've been able to play on but i never migrated to the mojang or whatever and now i don't have any acces to minecraft after well migrating
#223 [05:35] <Malcolm> It states that i don't have the game yet on minecraft.net but i do have one
#224 [05:37] <Malcolm> i'm not sure if i used the right email but it's all bullshit becasue i have an account but is usure of the mail
#225 [05:37] <Absol> Malcolm: Please keep it civil
#226 [05:42] <Greymagic27> Malcolm, Does it say you own the game on https://account.mojang.com/login ?
#227 [05:43] <Malcolm> no
#228 [05:43] <Greymagic27> Malcolm, Are you sure you're logged in using the correct details?
#229 [05:44] <Malcolm> well no
#230 [05:44] <Greymagic27> Malcolm, Do you have any other minecraft accounts?
#231 [05:45] <Malcolm> no i have only one
#232 [05:45] <Greymagic27> Malcolm, In that case email mojang with as much information as you can
#233 [05:45] <Greymagic27> ??> Malcolm account/send-email
#234 [05:45] <Mightyena> Malcolm: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#235 [05:45] <Mightyena> Malcolm: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#236 [05:51] * chris_dijkstra [webchat@ip54550973.adsl-surfen.hetnet.nl] has joined #minecrafthelp
#237 [05:53] <chris_dijkstra> Hello! I have troubles accessing my account, when I try to login in the launcher it says "Invalid username or password". I have waited 24 hours and changed my password but no result... it has been a week now. Can someone help me?
#238 [05:53] <Greymagic27> ??> chris_dijkstra tools/hjt
#239 [05:53] <Mightyena> chris_dijkstra: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#240 [05:53] <Mightyena> chris_dijkstra: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#241 [05:57] <chris_dijkstra> https://paste.ubuntu.com/p/ZnN2mVQnTM/
#242 [05:58] <chris_dijkstra> I have the link for you, hope this will help you!
#243 [05:59] <Greymagic27> ??> chris_dijkstra win/hosts/edit
#244 [05:59] <Mightyena> chris_dijkstra: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#245 [05:59] <Mightyena> chris_dijkstra: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#246 [05:59] <Greymagic27> chris_dijkstra, Remove any entry containing the word mojang - Save the file by pressing CTRL+S then change your minecraft password
#247 [06:03] <chris_dijkstra> I followed your steps, and changed the password. Can I try to login now?
#248 [06:03] * orville1000 [webchat@176.22.117.57] has joined #minecrafthelp
#249 [06:03] * hey123 [webchat@host-95-192-158-87.mobileonline.telia.com] has joined #minecrafthelp
#250 [06:04] <Greymagic27> chris_dijkstra, Yep
#251 [06:04] <hey123> why cant i log into minecraft
#252 [06:04] <chris_dijkstra> It worked! Thank you so much!
#253 [06:05] <Greymagic27> ??> hey123 tools/hjt
#254 [06:05] <Mightyena> hey123: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#255 [06:05] <Mightyena> hey123: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#256 [06:05] <Greymagic27> chris_dijkstra, No problem. Don't use MCLeaks again
#257 [06:07] <orville1000> Ok so when i open minecraft launcher it says on top left that is it not connected even when i try refeshing. But when i use my VPN it works perfectly fine. It happend to me before and i had to wait about 2 days before it would work and i dont know why it just suddently worked. I would like a explanation of how i can fix it and the cause of this pro
#258 [06:07] <orville1000> blem. I tried uninstalling VPN but it still dosent work. Here is a system logfile that i used hijackthis to make because last time someone told me i had to do it.
#259 [06:07] <orville1000> https://paste.ubuntu.com/p/P8KMPJ3Ks8/
#260 [06:07] * zai [webchat@UE194.93.digi.net.my] has joined #minecrafthelp
#261 [06:08] <zai> Hello i have questions
#262 [06:08] <Greymagic27> orville1000, Could you try disabling your firewall?
#263 [06:08] <zai> Me?
#264 [06:08] <Greymagic27> zai, Hey. What's on your mind?
#265 [06:08] <Greymagic27> zai, Only messages starting with your Username are for you (like this: "YourUsername, follow these instructions."). Please ignore any instructions not directed at you.
#266 [06:08] <zai> i play realms
#267 [06:09] <zai> playing with creative mode can make achievement not work right?
#268 [06:09] * orville1000 [webchat@176.22.117.57] has quit. (Quit: webchat.esper.net)
#269 [06:09] <Greymagic27> zai, That's only on bedrock edition if I remember correctly
#270 [06:09] <zai> sorry , i play in mobile
#271 [06:09] <zai> Can i ask here?
#272 [06:09] * orville1000 [webchat@176.22.117.57] has joined #minecrafthelp
#273 [06:09] <orville1000> Greymagic27 do you remember where you said i had to delete a entry added by windscribe.. do u know where and how i did that? because i tried installing Windscribe again.
#274 [06:09] <Greymagic27> zai, Ah. Then in that case yes. Using cheats may disable the acheivements
#275 [06:10] <Greymagic27> ??> orville1000 win/hosts/edit
#276 [06:10] <Mightyena> orville1000: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#277 [06:10] <Mightyena> orville1000: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#278 [06:10] <Greymagic27> orville1000, I didn't see any entry in your hijackthis file though, so you should be ok
#279 [06:10] <orville1000> oh ok
#280 [06:10] <orville1000> i will try disabling firewall
#281 [06:10] <zai> in realms we play survival mode , then my friends make me in creative mode
#282 [06:10] <zai> So it's disable achievement right?
#283 [06:11] <Greymagic27> zai, Using cheats may disable acheivements. Although I don't play bedrock edition myself so I can't be sure that that's the case
#284 [06:11] <orville1000> I disabled the firewall and minecraft launcher still wont connect
#285 [06:12] <zai> then he change back to survival , is achievement work? Or Permanently disable
#286 [06:12] <hey123> if yoou have used mcleaks once can that affect so you cat log in with a real acount?
#287 [06:13] <zai> Hello?
#288 [06:14] <Greymagic27> orville1000, Contact your ISP and see if they are blocking the connection
#289 [06:14] <orville1000> ISP?
#290 [06:14] <Greymagic27> orville1000, Internet service provider
#291 [06:14] <Greymagic27> zai, Like I said, I don't play bedrock so I'm not sure how it works
#292 [06:14] <Greymagic27> hey123, It can, yes. Have you used MCLeaks?
#293 [06:15] <zai> did you know on pocket edition?
#294 [06:15] <zai> coz i play in PE
#295 [06:15] <Greymagic27> ??> zai bedrock/support
#296 [06:15] <Mightyena> zai: This channel only handles technical support for Minecraft: Java Edition, if you need help with Minecraft (Bedrock Platform) please see the resources available here https://help.mojang.com/customer/portal/articles/1175743-minecraft-support-resources. Alternatively you can try the Bedrock support forums here: https://www.minecraftforum.net/forums/support/minecraft-bedrock-support
#297 [06:15] <Greymagic27> zai, Pocket edition is now known as bedrock edition
#298 [06:15] <zai> Ouh ..
#299 [06:15] <hey123> yeah once
#300 [06:16] <Greymagic27> ??> hey123 win/hosts/edit
#301 [06:16] <Mightyena> hey123: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#302 [06:16] <Mightyena> hey123: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#303 [06:16] <Greymagic27> hey123, Remove any entry containing the word mojang - Save the file by pressing CTRL+S then change your minecraft password
#304 [06:19] <hey123> etc?
#305 [06:19] * zai [webchat@UE194.93.digi.net.my] has quit. (Quit: webchat.esper.net)
#306 [06:19] <Greymagic27> hey123, Right click notepad and select Run as Administrator
#307 [06:19] <Greymagic27> <Mightyena> hey123: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#308 [06:20] * Cero [webchat@42.188.226.109] has joined #minecrafthelp
#309 [06:21] <hey123> what should i remove
#310 [06:21] <Greymagic27> hey123, Remove any entry containing the word mojang - Save the file by pressing CTRL+S then change your minecraft password
#311 [06:21] <hey123> how doi know its an entry
#312 [06:22] <Greymagic27> hey123, Anything in the host file is called an 'entry'
#313 [06:22] <hey123> so i just delet the world mojang?
#314 [06:22] <Cero> Hi I Can't make payment with Paypal Wallet even though I have 27.07$ USD in it. And I already set a debit card on it(not gonna use it because I can't) so I could use my Paypal Wallet according to their system. But Minecraft wouldn't accept payment from Paypal Wallet.
#315 [06:23] <Greymagic27> hey123, No. Delete the whole line, including the numbers
#316 [06:23] <orville1000> Greymagic27 my ISP is not blocking connection
#317 [06:23] <Greymagic27> Cero, Is it possible for you to try another payment method?
#318 [06:24] <Greymagic27> ??> orville1000 account/send-email
#319 [06:24] <Mightyena> orville1000: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#320 [06:24] <Mightyena> orville1000: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#321 [06:24] <Cero> I can't because I'm not from the US or Europe so most other payment method is unavailable
#322 [06:24] <Cero> Paypal Wallet is possibly the most accessible transaction yet Minecraft don't accept it
#323 [06:25] <Cero> Greymagic27 May I ask is it because Mojang doesn't accept Paypal Wallet or is it because Paypal does not pay?
#324 [06:25] <Greymagic27> Cero, I'd contact paypal and see if it's an issue on their end
#325 [06:25] <Greymagic27> If that comes back clear, contact mojang:
#326 [06:25] <Greymagic27> ??> Cero mojang/email
#327 [06:25] <Mightyena> Cero: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#328 [06:25] <Mightyena> Cero: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#329 [06:26] <hey123> i did not work
#330 [06:26] <Greymagic27> ??> hey123 tools/hjt
#331 [06:26] <Cero> I tried contacting Mojang first with help
#332 [06:26] <Mightyena> hey123: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#333 [06:26] <Mightyena> hey123: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#334 [06:26] <Cero> But they didn't contact me back in past 6 days, so I decided to come here just in case
#335 [06:26] <Cero> Imma try contact Paypal too then, thanks for the advice
#336 [06:26] <Greymagic27> Cero, Right now mojang are operating on a 2 month backlog. So it will be a while before you get a reply I'm afraid
#337 [06:26] <Cero> Ah makes sense
#338 [06:27] <hey123> https://paste.ubuntu.com/
#339 [06:27] <Greymagic27> ??> hey123 paste
#340 [06:27] <Mightyena> hey123: Ubuntu Paste is a service run at https://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#341 [06:28] <hey123> https://paste.ubuntu.com/p/yXMn5FMFsX/
#342 [06:28] <Greymagic27> Send the whole thing, that's only half
#343 [06:29] <hey123> ?
#344 [06:30] <Cero> Greymagic27 It says unavailable for this payment if I try to pay with paypal wallet
#345 [06:30] <Greymagic27> hey123, You only send half of the file. I need to see the whole thing
#346 [06:30] <Cero> Does Paypal charge fees when buying MC?
#347 [06:30] <Greymagic27> Cero, I'm not sure. I bought it ages ago and I've long lost the receipt
#348 [06:31] * Welyn [webchat@91.141.1.88.wireless.dyn.drei.com] has joined #minecrafthelp
#349 [06:31] <Cero> Ah alright
#350 [06:31] <hey123> https://paste.ubuntu.com/p/PbbM922PSk/
#351 [06:31] <Welyn> I can't login to my account
#352 [06:31] <Welyn> since around 12hours ago
#353 [06:31] <Greymagic27> ??> Welyn tools/hjt
#354 [06:31] <Mightyena> Welyn: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#355 [06:31] <Mightyena> Welyn: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#356 [06:31] <Welyn> I change the Password twice
#357 [06:31] <Greymagic27> hey123, Those entries are still there
#358 [06:31] <Greymagic27> ??> hey123 win/hosts/edit
#359 [06:31] <Mightyena> hey123: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#360 [06:31] <Mightyena> hey123: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#361 [06:31] <Greymagic27> hey123, Remove any entry containing the word mojang - Save the file by pressing CTRL+S then change your minecraft password
#362 [06:33] <Welyn> I did it Greymagic27
#363 [06:33] * Ritsuko [webchat@p4FD0161E.dip0.t-ipconnect.de] has joined #minecrafthelp
#364 [06:34] <Greymagic27> Welyn, Send the URL here
#365 [06:34] <Welyn> https://paste.ubuntu.com/p/4nq9czxV4Y/
#366 [06:34] <Greymagic27> ??> Welyn win/hosts/edit
#367 [06:34] <Mightyena> Welyn: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#368 [06:34] <Mightyena> Welyn: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#369 [06:34] <hey123> i dont have competency so save it
#370 [06:34] <Greymagic27> Welyn, Remove any entry containing the word mojang - Save the file by pressing CTRL+S then change your minecraft password
#371 [06:34] <Greymagic27> hey123, What do you mean?
#372 [06:34] <Welyn> Greymagic27 from the hijackthis notepad?
#373 [06:35] <Greymagic27> Welyn, No. Follow these steps V
#374 [06:35] <Greymagic27> ??> Welyn win/hosts/edit
#375 [06:35] <Mightyena> Welyn: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#376 [06:35] <Mightyena> Welyn: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#377 [06:35] <Greymagic27> Welyn, Remove any entry containing the word mojang - Save the file by pressing CTRL+S then change your minecraft password
#378 [06:35] * Ritsuko [webchat@p4FD0161E.dip0.t-ipconnect.de] has quit. (Client Quit)
#379 [06:35] <Welyn> alright gimme a sec
#380 [06:35] * Cero [webchat@42.188.226.109] has quit. (Quit: webchat.esper.net)
#381 [06:36] <hey123> i cant save it becaus it says i need
#382 [06:36] <hey123> right from the admin start
#383 [06:36] <Greymagic27> hey123, Did you load up notepad as administrator?
#384 [06:36] <hey123> yes
#385 [06:36] * Ayween [webchat@62-34-169-191.abo.bbox.fr] has joined #minecrafthelp
#386 [06:36] <Ayween> hi
#387 [06:36] <Ayween> i have problem
#388 [06:37] <Greymagic27> What's the problem?
#389 [06:37] <Welyn> Greymagic27 so I have this notepad named hosts open now, you want me to remove every line of text with the word mojang in it?
#390 [06:37] <Greymagic27> Welyn, Yes please
#391 [06:38] <Welyn> alright changing my password now
#392 [06:38] <Greymagic27> hey123, Are you the system administrator?
#393 [06:38] <hey123> no i have my school computer
#394 [06:39] <Ayween> I used a PIN code to have a minecraft account I can not connect to minecraft.net nor to the official minecraft launcher with my pc my on my laptop I can ...
#395 [06:39] <Welyn> yo I actually love you Greymagic27
#396 [06:39] <Greymagic27> hey123, Ah. Contact your school about accessing your host file
#397 [06:39] <Greymagic27> ??> Ayween win/hosts/edit
#398 [06:39] <Mightyena> Ayween: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#399 [06:39] <Mightyena> Ayween: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#400 [06:39] <Welyn> thank you so very much and have a blessed day
#401 [06:39] <Greymagic27> Ayween, Remove any entry containing the word mojang - Save the file by pressing CTRL+S then change your minecraft password
#402 [06:39] <Welyn> Cya
#403 [06:39] <Greymagic27> Welyn, No problem :) Make sure to change your password if you've not already!
#404 [06:39] <hey123> ok
#405 [06:39] <Welyn> I did! Thanks dude!
#406 [06:39] * hey123 [webchat@host-95-192-158-87.mobileonline.telia.com] has quit. (Quit: webchat.esper.net)
#407 [06:40] <Ayween> in hosts : 35.156.90.191 authserver.mojang.com 35.156.90.191 sessionserver.mojang.com
#408 [06:40] * nikolas_cage [webchat@91.252.46.155] has joined #minecrafthelp
#409 [06:41] <Greymagic27> Ayween, Remove both of those entries
#410 [06:41] * nikolas_cage [webchat@91.252.46.155] has quit. (Client Quit)
#411 [06:44] <Ayween> after?
#412 [06:44] <Ayween> Greymagic27
#413 [06:44] <Greymagic27> Ayween, Save the file by pressing CTRL+S then change your minecraft password
#414 [06:45] <Ayween> ok
#415 [06:46] <Ayween> after?
#416 [06:46] <Ayween> Greymagic27
#417 [06:46] <Greymagic27> Ayween, Try minecraft and reset your minecraft password if you've not already
#418 [06:53] <Ayween> THANK YOU MUCH YOU ARE THE BEST Greymagic27 Greymagic27
#419 [06:58] * nino [webchat@5350B008.cm-6-1c.dynamic.ziggo.nl] has quit. (Quit: webchat.esper.net)
#420 [07:05] * orville1000 [webchat@176.22.117.57] has joined #minecrafthelp
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#422 [07:17] <orville1000> i cant connect to Minecraft launcher.
#423 [07:30] * yoav [webchat@93-172-107-152.bb.netvision.net.il] has joined #minecrafthelp
#424 [07:30] * orville1000 [webchat@176.22.117.57] has joined #minecrafthelp
#425 [07:30] * Dylan [webchat@c-24-98-12-117.hsd1.ga.comcast.net] has joined #minecrafthelp
#426 [07:31] <yoav> hi im trying to connect to my accout but cant plaese help me
#427 [07:31] <Dylan> How do I get into an account where the email is lost?
#428 [07:32] <yoav> i dont know
#429 [07:32] * yoav [webchat@93-172-107-152.bb.netvision.net.il] has quit. (Client Quit)
#430 [07:35] <orville1000> I cant login to minecraft launcher it says "Invalid username or password" and i am 100% sure i am typing right password i tried resetting my password and it still dosent work.
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#433 [07:48] * Kenishia_ [webchat@108-237-237-211.lightspeed.chrlnc.sbcglobal.net] has joined #minecrafthelp
#434 [07:49] <Kenishia_> The game wont let me join servers or other peoples games
#435 [07:50] <Kenishia_> Ever since the new update
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#439 [08:00] * PlsHelp [webchat@p54B37DC2.dip0.t-ipconnect.de] has joined #minecrafthelp
#440 [08:00] <PlsHelp> Hello
#441 [08:04] * creaperking1 [webchat@dhcp-077-249-103-095.chello.nl] has joined #minecrafthelp
#442 [08:06] <creaperking1> Hello. I recieved a mail about perantal consent. I read that children under 13 years old need perantal consent to play minecraft realms. my son is 14 years old (15-01-2005) so why does he need perantal consent to play minecraft realms?
#443 [08:06] * bildramer [~bildramer@p200300CF3723E0007D1E9943E7AD088F.dip0.t-ipconnect.de] has quit. (Remote host closed the connection)
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#446 [08:07] * aRandumSheep [webchat@144.133.87.110] has joined #minecrafthelp
#447 [08:08] <Legetzu> Hi I've been having problems trying to login to my old minecraft account
#448 [08:08] <aRandumSheep> I'm trying to buy a minecraft account, the payment won't go through and under the username it says "user needs to be logged in" and im not sure what that means
#449 [08:09] <creaperking1> that means that you need to log in
#450 [08:10] <aRandumSheep> do I need to log in on my minecraft launcher?
#451 [08:10] <creaperking1> yes
#452 [08:10] <aRandumSheep> ok
#453 [08:10] <creaperking1> who wants free vbucks?
#454 [08:11] * Dylan [webchat@c-24-98-12-117.hsd1.ga.comcast.net] has quit. (Quit: webchat.esper.net)
#455 [08:11] * urielsalis kicked creaperking1 from #minecrafthelp (Reason: reaperking1 :creaperking1)
#456 [08:11] <urielsalis> aRandumSheep: refresh the page, that means you were logged out
#457 [08:13] <Legetzu> I think my old Minecraft account is stolen. I don't get reset password emails from mojang.
#458 [08:13] * aRandumSheep [webchat@144.133.87.110] has quit. (Quit: webchat.esper.net)
#459 [08:16] * ChickenParam [webchat@pool-100-4-170-161.albyny.fios.verizon.net] has joined #minecrafthelp
#460 [08:16] <ChickenParam> helo?
#461 [08:16] <ChickenParam> hello*
#462 [08:18] * Revelation [webchat@dsl-197-245-54-126.voxdsl.co.za] has joined #minecrafthelp
#463 [08:19] <Revelation> hi, i just wanted to know if i can play minecraft with a friend if i am using minecraft on a windows 8 pc and he is on xbox?
#464 [08:20] * Legetzu [webchat@85-23-12-245.bb.dnainternet.fi] has quit. (Quit: webchat.esper.net)
#465 [08:24] * Pablo [webchat@62.151.147.138] has joined #minecrafthelp
#466 [08:25] <Pablo> how can I fix the Internal Exception error java.ioException?
#467 [08:37] * Revelation [webchat@dsl-197-245-54-126.voxdsl.co.za] has quit. (Quit: webchat.esper.net)
#468 [08:42] * Outtake [webchat@66.171.38.76] has joined #minecrafthelp
#469 [08:42] <Outtake> Hello
#470 [08:43] <Outtake> I can't log to my new account... can't buy minecraft ... can someone help?
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#474 [08:48] <No2ody> hello
#475 [08:48] <No2ody> my minecraft crashes whenever i join a server, solution?
#476 [08:52] * Jonathan [webchat@217-104-50-209.cable.dynamic.v4.ziggo.nl] has joined #minecrafthelp
#477 [08:53] <Jonathan> Hello I am having problems logging in to my Minecraft account in both the Launcher and the Website
#478 [08:55] <Jonathan> I have tried to change my password numerous times but still cannot log in.
#479 [08:55] <Outtake> same here...
#480 [08:55] <Jonathan> On the Launcher it says "Invalid username or password" on the website if I press on "Log in" it just does nothing.
#481 [08:57] <Outtake> I just creat my account and it does not work... same "Invalid username or password" as you...
#482 [08:57] * john [webchat@51.37.115.121] has joined #minecrafthelp
#483 [08:57] <Jonathan> I created my account a long time ago.
#484 [08:57] <Outtake> the problem is that the support answer mail from May 17th.
#485 [08:57] * john is now known as Guest71603
#486 [08:57] <Jonathan> Same
#487 [08:58] <Jonathan> Brb
#488 [08:59] <Guest71603> Hey I haven't played MC since 2015, I am now trying to play again, so I go on minecraft.net and reset my password to my email. I get the link to reset my ' old minecraft account password' And I do it, but it says continue to account migration? Why would it say this if I changed my name before and I last played in 2015. Anyways, my reset password
#489 [08:59] <Guest71603> doesn't work, I reset it tried to log on didn't work, waited 1 hour tried again it didn't work, so I reset it again to something different at night and tried again in the morning but it says invalid email address or password
#490 [09:00] * No2ody [webchat@188.55.247.152] has quit. (Quit: webchat.esper.net)
#491 [09:00] <Outtake> I just creat a new acount and it says invalid email address or password...
#492 [09:02] <Guest71603> So I then try to do the account migration anyway, and I fill in everything correct, my username and the password I have just reset but it says invalid email address or password again..
#493 [09:03] <Guest71603> Why does it tell me continue to account migration if I last changed my username in 2015 and played in 2015
#494 [09:04] <Jonathan> I am actually considering that Mojang might have a problem with the logging the last few weeks. Because their support requests have also been piling up.
#495 [09:05] <Outtake> it may be minecraft
#496 [09:05] <Outtake> cause i can log on mojang
#497 [09:05] <Jonathan> Oh I can't even log in to mojang
#498 [09:06] * sean [webchat@cm-80.111.63.111.ntlworld.ie] has joined #minecrafthelp
#499 [09:06] <Guest71603> another thing when I reset on minecraft.net it asks for my email and then sends over a reset password link, but when I use mojang it asks for my username and email, which I both put in but it doesn't come to my email...
#500 [09:06] * DarkMari03343_ [webchat@92.83.2.123.sta.dodo.net.au] has joined #minecrafthelp
#501 [09:06] <DarkMari03343_> hi
#502 [09:07] * sean [webchat@cm-80.111.63.111.ntlworld.ie] has quit. (Client Quit)
#503 [09:07] <DarkMari03343_> i cant loggin in minecraft what can i do?
#504 [09:07] <Guest71603> Such a joke honestly, I have an account and are not letting me log in
#505 [09:07] <DarkMari03343_> why?
#506 [09:08] <Guest71603> Idk
#507 [09:08] <Guest71603> I reset password it doesn't work, I try migrate it doesn't work either like what can I do
#508 [09:08] <DarkMari03343_> me to i do the same
#509 [09:08] <Outtake> The loging button on the website doesn't even work... nothing append when i clic
#510 [09:09] <DarkMari03343_> you need to dowloat an vpn
#511 [09:09] <DarkMari03343_> belive me do the same thing to me
#512 [09:09] <Outtake> i have one
#513 [09:09] <Guest71603> darkmari why do I need vpn
#514 [09:09] <DarkMari03343_> the best free vpn is Opera an browser you need to dowload
#515 [09:10] <Guest71603> and then what do I do
#516 [09:10] * Outtake [webchat@66.171.38.76] has quit. (Quit: webchat.esper.net)
#517 [09:10] <DarkMari03343_> because i cant log in in minecraft.net i dont now why
#518 [09:10] <Guest71603> so why will a vpn help you
#519 [09:10] <DarkMari03343_> yes
#520 [09:10] * Outtake [webchat@139.28.219.252] has joined #minecrafthelp
#521 [09:10] <Guest71603> it didnt help you though
#522 [09:10] <DarkMari03343_> but still doesent work in minecraft louncher
#523 [09:10] <Outtake> I just try a different server vpn : Invalid email address or password. Forgot your password?
#524 [09:11] <DarkMari03343_> try to go in america to me works
#525 [09:11] * Jonathan [webchat@217-104-50-209.cable.dynamic.v4.ziggo.nl] has quit. (Quit: webchat.esper.net)
#526 [09:12] <Outtake> Work in France... ;)
#527 [09:12] <DarkMari03343_> lol
#528 [09:12] <Guest71603> hey outtake
#529 [09:12] <Guest71603> when it says invalid email address or password, I open a new tab or just reset password on opera or change vpn country and reset?
#530 [09:13] <Outtake> Change VPN
#531 [09:13] <Guest71603> and reset pass on opera yeah
#532 [09:13] <Outtake> And reload your tabs :)
#533 [09:13] <Outtake> don't need to reset your password
#534 [09:14] <DarkMari03343_> hey outtake why i cant logg in minecraft lounche do you now why?
#535 [09:15] <Outtake> Don't know why but i try to connect into my vpn in another country and it work
#536 [09:16] <DarkMari03343_> but on the launcer i cant put an vpn
#537 [09:16] <DarkMari03343_> i am saying on the game
#538 [09:16] <Guest71603> It doesn't work me
#539 [09:16] <DarkMari03343_> i cant log in
#540 [09:16] <Guest71603> the vpn thing
#541 [09:17] <Guest71603> I go on minecraft.net with opera vpn and password still incorrect
#542 [09:17] <DarkMari03343_> did you change the vpn?
#543 [09:17] <Guest71603> no I will change and try
#544 [09:18] <Guest71603> But when I reset password and the same for you does it say continue to account migration?
#545 [09:18] <DarkMari03343_> no
#546 [09:19] <DarkMari03343_> to me just entered on my profile
#547 [09:19] <Outtake> I just change my vpn to france and it work
#548 [09:21] * chris_dijkstra [webchat@ip54550973.adsl-surfen.hetnet.nl] has quit. (Quit: webchat.esper.net)
#549 [09:21] <Guest71603> Nope nothing works,
#550 [09:22] <Guest71603> joke of a company
#551 [09:22] <Guest71603> I reset password and continue to account migration, invalid username or password
#552 [09:24] <DarkMari03343_> i am sorry bro
#553 [09:24] <DarkMari03343_> i dont now
#554 [09:24] <DarkMari03343_> sorry
#555 [09:24] <DarkMari03343_> :[[[
#556 [09:26] <Guest71603> :(
#557 [09:27] * Malcolm [webchat@213-66-93-18-no49.tbcn.telia.com] has quit. (Quit: webchat.esper.net)
#558 [09:28] * Guest71603 [webchat@51.37.115.121] has quit. (Quit: webchat.esper.net)
#559 [09:28] * Semo [webchat@0543cd63.skybroadband.com] has joined #minecrafthelp
#560 [09:28] <Semo> hello?
#561 [09:28] * Daniel3 [webchat@51.37.115.121] has joined #minecrafthelp
#562 [09:29] <Daniel3> https://account.mojang.com/login When I go on this website and I try to reset my password with my email address and username it does not send the email over at all. Yet when I do it on minecraft.net with this email it works. But then when I continue to account migration it tells me invalid username or password
#563 [09:34] <Semo> Hello, I try to log into minecraft on the launcher and it tells me my username and password are invalid. I go to try change the password to the account but when I press the button to send the verification email, it does nothing. The button just goes gray, when I click somewhere else it goes back to green again.
#564 [09:34] <Semo> I tried to then log in on the site and I am met with the same problem. No error message or anything, the button you click to log in just turns grey and if you click elsewhere it goes green again. I then tried to get into https://account.mojang.com and it gives me an error 403
#565 [09:35] <Semo> https://paste.gg/p/anonymous/09091e3cb1f042d694a52e994033834e
#566 [09:36] <Semo> that is error text that pops up for account.mojang
#567 [09:37] <Semo> id really appreciate some help with this, i've tried to just leave it but to no avail; just want to get back to playing minecraft, haha
#568 [09:42] * DarkMari03343_ [webchat@92.83.2.123.sta.dodo.net.au] has quit. (Quit: webchat.esper.net)
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#570 [09:45] <GhoZtizi> everytime I try to play it justs says, invalid username or password, and I just bought the game yesterday, how do I fix this?
#571 [09:50] * Outtake [webchat@139.28.219.252] has quit. (Quit: webchat.esper.net)
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#573 [09:59] * wdawdwd [webchat@206-51-121-127-bar.up.net] has joined #minecrafthelp
#574 [10:00] <Kjelltiq> hello?
#575 [10:00] * wdawdwd [webchat@206-51-121-127-bar.up.net] has quit. (Client Quit)
#576 [10:00] * Kjelltiq [webchat@44.107-179-91.adsl-dyn.isp.belgacom.be] has quit. (Client Quit)
#577 [10:03] * Chap987 [webchat@pool-173-73-53-48.washdc.fios.verizon.net] has joined #minecrafthelp
#578 [10:04] <Chap987> Mine craft will not go bast mojang load screen. I have uninstalled and reinstalled, updated java, and tried to repair files
#579 [10:04] <Chap987> and i cannot find anything that will help, minecraft wont even let me open the crash report
#580 [10:07] * Chap987 [webchat@pool-173-73-53-48.washdc.fios.verizon.net] has quit. (Client Quit)
#581 [10:09] * Elvira [webchat@5350D0FF.cm-6-1d.dynamic.ziggo.nl] has joined #minecrafthelp
#582 [10:09] <Elvira> Hello
#583 [10:10] <Elvira> I was wondering how I'm able to get the Windows 10 edition on my mac?
#584 [10:12] <Andrio> Elvira, do you have Windows 10 on your Mac?
#585 [10:15] * Zooki [webchat@c-68-42-0-148.hsd1.tn.comcast.net] has joined #minecrafthelp
#586 [10:15] * Katharine [webchat@1-161-213-163.dynamic-ip.hinet.net] has joined #minecrafthelp
#587 [10:15] <Katharine> i cant change my old account
#588 [10:16] <Zooki> When installing minecraft using the minecraft launcher it says "Invalid drive F" , when i click okay, it puts me to the finishing menu and closes the window.
#589 [10:17] <Katharine> i dont understand my english is bad becuz i am taiwanese..
#590 [10:17] <Katharine> i cant change my old account to a new one
#591 [10:18] <Katharine> mojang account
#592 [10:19] <Katharine> hello~
#593 [10:19] <Andrio> Zooki, where did you install the launcher to?
#594 [10:19] <Andrio> Katharine, what happens when you try?
#595 [10:20] <Zooki> I installed it to my downloads folder on my C: drive.
#596 [10:20] <Katharine> it say that my password or email error
#597 [10:22] <Katharine> but when i click "forgot password" and enter everything, i dont get any email or messages
#598 [10:28] * KEBAB [webchat@ip565e0aef.direct-adsl.nl] has joined #minecrafthelp
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#601 [10:34] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has joined #minecrafthelp
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#603 [10:34] * sad_lord [webchat@151.236.233.28] has joined #minecrafthelp
#604 [10:34] <sad_lord> hi
#605 [10:34] <ehwlddl> hi
#606 [10:34] <sad_lord> can you help me
#607 [10:34] <ehwlddl> yes
#608 [10:34] <sad_lord> I cant log in to me acc on pc
#609 [10:34] <Zooki> bruh
#610 [10:34] <Zooki> bruh
#611 [10:34] * Zooki [webchat@c-68-42-0-148.hsd1.tn.comcast.net] has left #minecrafthelp
#612 [10:34] <sad_lord> and I wait 24hours
#613 [10:35] <ehwlddl> Please give me a refund.
#614 [10:35] <sad_lord> I can just log in to Mojang and to the minecraft.net I cant
#615 [10:36] <sad_lord> ok give me sc
#616 [10:37] * TrevorHallett25 [webchat@mta-98-4-58-145.buffalo.rr.com] has joined #minecrafthelp
#617 [10:37] <TrevorHallett25> Everytime I try to login in to the account on the pc the login screen won't load and I cannot access my account. I can only sucessfully login in on my phone
#618 [10:38] * tonksy [webchat@host86-149-108-21.range86-149.btcentralplus.com] has joined #minecrafthelp
#619 [10:39] <tonksy> hey im not able to connect to my realm as i get this error message io.netty.channelAbstractChannel$annotatedconnectException:Connection refused no further information Any solutions?
#620 [10:40] * Sam [webchat@198.90.104.168] has joined #minecrafthelp
#621 [10:40] <sad_lord> I can just log in to Mojang and to the minecraft.net I cant
#622 [10:41] * Axtek [webchat@23.226.132.254.static.quadranet.com] has joined #minecrafthelp
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#625 [10:43] <Axtek> I have a problem with my minecraft launcher, It would log me in, i logged on to minecraft on the computer before and now it is not letting me. I tried resetting my password, reinstalling it, but it still wont work. I even restarted my computer. is there any way that this issue can be resolved?
#626 [10:44] <Sam> I just bought a redeemable card from target and it said that it was for java but it provided a code for the windows 10 version when it was redeemed but I don't know where to find it
#627 [10:45] <TrevorHallett25> "An error prevented your request from being processed. Please try again." That is an error message i got while trying to make an new account! Fix this now please!
#628 [10:46] * mrgosa [webchat@95-165-95-122.dynamic.spd-mgts.ru] has joined #minecrafthelp
#629 [10:48] <mrgosa> Hello, I've got a problem, I forgot password on my minecraft account and I don't have email, that I've registered on mojang, how can I return my account?
#630 [10:50] <Andrio> Katharine, checked your spam folder?
#631 [10:50] <Andrio> ??> TrevorHallett25 tools/HJT
#632 [10:50] <Mightyena> TrevorHallett25: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#633 [10:50] <Mightyena> TrevorHallett25: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#634 [10:51] <Andrio> Axtek, what happens when you try?
#635 [10:52] <Andrio> Sam, how do you know it was for the Windows 10 Edition?
#636 [10:53] <TrevorHallett25> https://paste.ubuntu.com/p/yD35jbHd8v/
#637 [10:54] * UNO [webchat@host86-166-156-210.range86-166.btcentralplus.com] has joined #minecrafthelp
#638 [10:55] <UNO> Hello, would anyone be able to help me recover my transaction ID?
#639 [10:55] <TrevorHallett25> and now i cannot login in to the minecraft launcher
#640 [10:56] <Sam> Andrio It said on the back that it would provide a code for windows 10 when it was redeemed but I don't see a code anywhere
#641 [10:57] <Andrio> Sam, that may be outdated information, but check your Mojang account page.
#642 [10:57] <Andrio> https://account.mojang.com/me
#643 [10:57] * UNO [webchat@host86-166-156-210.range86-166.btcentralplus.com] has quit. (Client Quit)
#644 [11:01] * linie8 [webchat@90.184.214.68.1.fullrate.ninja] has joined #minecrafthelp
#645 [11:01] <linie8> anyone here? :)
#646 [11:01] <Sam> Andrio it worked that way. The code showed up. thanks
#647 [11:01] <Andrio> no problem.
#648 [11:02] <TrevorHallett25> ok i cannot login on the minecraft launcher despite entering the right password after downloading the java edition
#649 [11:02] <TrevorHallett25> i mean purchasing
#650 [11:02] <Andrio> ??> TrevorHallett25 info/MCLeaks
#651 [11:02] <Mightyena> TrevorHallett25: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#652 [11:02] <Mightyena> TrevorHallett25: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file. After removing it, you must change your password to avoid having your account compromised.
#653 [11:02] <Andrio> ??> TrevorHallett25 win/hosts/edit
#654 [11:02] <Mightyena> TrevorHallett25: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#655 [11:02] <Mightyena> TrevorHallett25: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
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#658 [11:04] <linie8> i am returning player and cant login to my mojang account it say wrong e-mail or password ... when i try to reset the password i don't get an e-mail. And yes i am sure this is the right e-mail :)
#659 [11:05] <Andrio> linie8, checked your spam folder?
#660 [11:05] * Noah [webchat@94.104.78.31] has joined #minecrafthelp
#661 [11:05] <Noah> hey
#662 [11:06] <Noah> Soo... I managed to trap myself inside a Nether portal.
#663 [11:06] * arbel [webchat@bzq-79-179-86-91.red.bezeqint.net] has joined #minecrafthelp
#664 [11:06] <TrevorHallett25> it worked thanks!
#665 [11:06] * TrevorHallett25 [webchat@mta-98-4-58-145.buffalo.rr.com] has quit. (Quit: webchat.esper.net)
#666 [11:06] <Andrio> oops?
#667 [11:06] <Andrio> Noah, how so?
#668 [11:06] <linie8> yes ... and did a search across all mails and only found mails from 2018 where they migrated my old premium account
#669 [11:06] <Noah> Yeah, so I made iron doors in front of it. But I forgot I have no way of opening it up when im IN the portal.
#670 [11:07] <Andrio> mm
#671 [11:07] <Noah> My tools were in my inventory wich I can't open for some reason.
#672 [11:07] <Andrio> You can't open the chat, right?
#673 [11:07] <Noah> And the chat won't work aswell
#674 [11:08] <arbel> helo i cant log in to my old account i think someone hacked to my account
#675 [11:08] <Andrio> Noah, does save and exit work?
#676 [11:08] <Noah> I tried maybe going back to see if I can edit the world to make it creative. But there is no option for that.
#677 [11:08] <Noah> No it doesnt.
#678 [11:08] <Greymagic27> arbel, Hey. Why do you think it was hacked?
#679 [11:09] <arbel> i save my email and my pasward and i try to log in and its dont work
#680 [11:09] <Greymagic27> ??> arbel tools/hjt
#681 [11:09] <Mightyena> arbel: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#682 [11:09] <Mightyena> arbel: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#683 [11:12] <Katharine> not in spam folder
#684 [11:12] <Katharine> Andrio
#685 [11:12] <Andrio> Katharine, see https://help.mojang.com/customer/en/portal/articles/901432-changing-your-email-address-mojang-accounts-?b_id=5408
#686 [11:16] <Noah> Ok, it's solved. It took a while but all I had to was break the doors. I didn't see any effect on it breaking because of the portal.
#687 [11:16] * Noah [webchat@94.104.78.31] has quit. (Quit: webchat.esper.net)
#688 [11:17] <linie8> Andrio ... did you forget me?
#689 [11:21] <Semo> Hello, I try to log into minecraft on the launcher and it tells me my username and password are invalid. I go to try change the password to the account but when I press the button to send the verification email, it does nothing. The button just goes gray, when I click somewhere else it goes back to green again.
#690 [11:21] <Semo> I tried to then log in on the site and I am met with the same problem. No error message or anything, the button you click to log in just turns grey and if you click elsewhere it goes green again. I then tried to get into https://account.mojang.com and it gives me an error 403
#691 [11:21] <Semo> https://paste.gg/p/anonymous/09091e3cb1f042d694a52e994033834e
#692 [11:21] <Semo> that is error text that pops up for account.mojang
#693 [11:21] <Greymagic27> ??> Semo tools/hjt
#694 [11:21] <Mightyena> Semo: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#695 [11:21] <Mightyena> Semo: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#696 [11:22] * Katharine [webchat@1-161-213-163.dynamic-ip.hinet.net] has quit. (Quit: webchat.esper.net)
#697 [11:23] * Christinith [webchat@ip-24-54-86-146.user.start.ca] has joined #minecrafthelp
#698 [11:23] <Semo> would malwarebytes work just as well or?
#699 [11:23] <Greymagic27> Semo, This tool isn't to scan for malware. HiJackThis is a program that will show us a basic overview of programs running on your computer. While it does sound scary, it does not give us any personal or sensitive information.
#700 [11:23] * Best [webchat@142.54.197.35] has joined #minecrafthelp
#701 [11:23] * Christinith [webchat@ip-24-54-86-146.user.start.ca] has quit. (Client Quit)
#702 [11:24] <Semo> right, mk
#703 [11:28] * derc663e [webchat@aftr-62-216-209-189.dynamic.mnet-online.de] has joined #minecrafthelp
#704 [11:28] <derc663e> Hi
#705 [11:28] <Greymagic27> derc663e, Hey. How can we help?
#706 [11:28] * BoglinKing [webchat@host81-152-47-84.range81-152.btcentralplus.com] has joined #minecrafthelp
#707 [11:28] <Greymagic27> arbel, Do you have the log?
#708 [11:28] <Greymagic27> Semo, ^
#709 [11:28] <derc663e> My account was migrated automatically because I haven't logged in since 2014
#710 [11:28] <derc663e> but I cannot reset my password
#711 [11:29] <Greymagic27> ??> derc663e account/send-email
#712 [11:29] <Mightyena> derc663e: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#713 [11:29] <Mightyena> derc663e: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#714 [11:29] <derc663e> as I won't receive the password reset mail, every other mail from mojang works
#715 [11:29] <BoglinKing> hi, im having a problem changing my game version when i try to add an installation, as it doesnt show me my game version or allow me to change it
#716 [11:29] <Greymagic27> BoglinKing, Could you send a video showing us this? Use streamable.com to send it
#717 [11:30] <derc663e> thanks mightyena, I already did that. But I didnt want to wait so I thought that maybe s1 here might be able to help or had the same issue
#718 [11:30] <Greymagic27> derc663e, We are volunteers (we are not Mojang) who help with Java Edition technial issues, such as client crashes. We help with account issues when they're technical, such as VPN software loaded, but we cannont solve issues with your account.
#719 [11:30] <derc663e> alright, thank you very much
#720 [11:30] <Best> Hey everyone, I need some help with accessing a realms server, the server has been getting progressively more laggy throughout the day, I began getting connection time outs and 'existing connection forcibly ended by remote host' messages and eventually when I tried to log back in a got a message saying that I'm not white-listed on the server. Can a
#721 [11:30] <Best> nyone help with this? Thank.
#722 [11:30] * derc663e [webchat@aftr-62-216-209-189.dynamic.mnet-online.de] has quit. (Client Quit)
#723 [11:30] <Greymagic27> ??> Best tools/hjt
#724 [11:30] <Mightyena> Best: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#725 [11:30] <Mightyena> Best: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#726 [11:30] <Semo> https://paste.gg/p/anonymous/de56539d03ff41318ba98229381fd56b
#727 [11:31] <Semo> there it is
#728 [11:31] <Greymagic27> ??> Semo av/adwcleaner
#729 [11:31] <Mightyena> Semo: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#730 [11:31] <Mightyena> Semo: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#731 [11:31] * linie8 [webchat@90.184.214.68.1.fullrate.ninja] has quit. (Quit: webchat.esper.net)
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#733 [11:34] <BoglinKing> Greymagic27 how do i send you the video??
#734 [11:35] * Semo [webchat@0543cd63.skybroadband.com] has joined #minecrafthelp
#735 [11:35] <Semo> alright, says that cleanup is complete
#736 [11:36] <Best> https://paste.ubuntu.com/p/jZStQqHDsZ/
#737 [11:36] <Semo> what should i do now?
#738 [11:36] <BoglinKing> https://streamable.com/8jnr7 Greymagic27 this is the video
#739 [11:37] <Semo> im the same semo by the way, i just accidently closed the window
#740 [11:39] <Best> Actually, wait I didn't run that one as administrator, give me a sec\
#741 [11:40] <Best> https://paste.ubuntu.com/p/BmmV7SM9Pv/
#742 [11:40] <Semo> should i send the ADWcleaner log or
#743 [11:42] <Greymagic27> Semo, Try minecraft now
#744 [11:42] <Greymagic27> Remove nordVPN Best
#745 [11:42] <Greymagic27> And remove tunnelbear
#746 [11:42] * ChickenParam [webchat@pool-100-4-170-161.albyny.fios.verizon.net] has quit. (Quit: webchat.esper.net)
#747 [11:42] <Greymagic27> BoglinKing, Can you try pressing the little arrow next to it?
#748 [11:43] <BoglinKing> I have, that also doesnt work
#749 [11:43] <Greymagic27> ??> BoglinKing win/reinst/full
#750 [11:43] <Mightyena> BoglinKing: You may need to reinstall the locally installed files that Minecraft puts into place. To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein.
#751 [11:43] <Mightyena> BoglinKing: Next, go to Control Panel, and click on "Uninstall a Program" (may also be called "Programs and Features"). Then, right click on the Minecraft entry and select "Uninstall". Afterwards, restart your PC, then download and run the .msi at https://minecraft.net/en-us/download. Then, try running Minecraft again.
#752 [11:44] * Nascarguy481 [webchat@174-24-80-3.clsp.qwest.net] has joined #minecrafthelp
#753 [11:44] <Semo> tryna click on stuff, still not working
#754 [11:44] <BoglinKing> IS there a chance this will work if uninstalling it and reinstalling it didnt work
#755 [11:44] <Greymagic27> ??> Semo win/hosts
#756 [11:44] <Mightyena> Semo: You may have a problem with your hosts file, which overrides DNS queries. Please follow the following directions:
#757 [11:44] <Mightyena> Semo: Press Win+R. In the window that appears, enter "%SystemRoot%\System32\drivers\etc", and press Enter. In the window that appears you will see a file, "hosts". Open that file in Notepad, copy the contents onto https://paste.ubuntu.com, and give us the resulting URL.
#758 [11:44] <Greymagic27> BoglinKing, It may
#759 [11:45] <BoglinKing> ok
#760 [11:45] <BoglinKing> ok
#761 [11:45] * Nascarguy481 [webchat@174-24-80-3.clsp.qwest.net] has left #minecrafthelp
#762 [11:46] <Semo> https://paste.gg/p/anonymous/7d9300faab7841f493bd930dc8ecbd2f
#763 [11:47] <Greymagic27> Semo, Hmm. Let me review your HJT log again
#764 [11:47] * Best [webchat@142.54.197.35] has quit. (Quit: webchat.esper.net)
#765 [11:47] <Semo> HJT did come up with something that I think brought up that file
#766 [11:47] <Semo> when i ran administrator though, it didnt
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#768 [11:47] * Sweat_Clan [webchat@174-086-218-003.dhcp.chtrptr.net] has joined #minecrafthelp
#769 [11:48] <Greymagic27> Semo, Could you send another log, making sure to run the tool as administrator
#770 [11:48] <Sweat_Clan> #minecrafthelp how to Allocate more ram into minecraft with new launcher cause launcher options are gone
#771 [11:48] * tonksy [webchat@host86-149-108-21.range86-149.btcentralplus.com] has quit. (Quit: webchat.esper.net)
#772 [11:48] <Greymagic27> Sweat_Clan, Click 'instillations' --> Click the profile you're using. --> Click 'more options'
#773 [11:48] <Semo> could i get the link to download it again? thanks
#774 [11:49] <Sweat_Clan> Thank you
#775 [11:49] * Ania [webchat@r-83-59-62-5.ff.avast.com] has joined #minecrafthelp
#776 [11:49] <Greymagic27> Change the -Xmx2G value to -Xmx3G or higher depending on how much RAM you want to allocate Sweat_Clan
#777 [11:49] <Greymagic27> ??> Semo tools/hjt
#778 [11:49] <Mightyena> Semo: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#779 [11:49] <Mightyena> Semo: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#780 [11:49] <Semo> tyty
#781 [11:49] <Sweat_Clan> cause the old way was launcher options and advanced settings
#782 [11:49] <Ania> Hi, I'm trying to buy the game and this message keeps coming up "An error occurred while placing order, please verify credit card info and try again"
#783 [11:50] <Ania> I've tried so many times and nothing works:( how do I verify my card??
#784 [11:50] <Sweat_Clan> so the 2g is 2 Gb ram is this correct
#785 [11:50] <Sweat_Clan> #minecrafthelp so the 2G is 2 Gb ram correct?
#786 [11:50] <Greymagic27> ??> Ania tools/hjt
#787 [11:50] <Mightyena> Ania: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#788 [11:50] <Mightyena> Ania: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#789 [11:50] <Greymagic27> Sweat_Clan, Yep
#790 [11:51] <Sweat_Clan> ok thank you have a nice gay\
#791 [11:51] <Sweat_Clan> day*
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#796 [11:52] <BoglinKing> hi, ive restarted my pc, can you resend the link i need to go to pls
#797 [11:52] <Sweat_Clan> what to do if i found a installion with no download button
#798 [11:52] <Greymagic27> BoglinKing, download and run the .msi at https://minecraft.net/en-us/download. Then, try running Minecraft again.
#799 [11:52] <Greymagic27> Sweat_Clan, What do you mean?
#800 [11:52] <Sweat_Clan> well some of my installions cant be deleted like forge
#801 [11:53] <Greymagic27> Sweat_Clan, Was that profile made before the new launcher came out?
#802 [11:53] <Sweat_Clan> it was made when the new launcher came out
#803 [11:54] <Sweat_Clan> its just for some installions when i click the 3 buttons the delete option is not there
#804 [11:54] <Sweat_Clan> like for optifine and forge
#805 [11:55] <Greymagic27> Sweat_Clan, I'm not sure if this is a confirmed fix but removing them using the versions folder should work
#806 [11:55] <BoglinKing> Greymagic27 thank you so much,that worked
#807 [11:55] <Greymagic27> BoglinKing, No problem :)
#808 [11:55] * BoglinKing [webchat@host81-152-47-84.range81-152.btcentralplus.com] has quit. (Client Quit)
#809 [11:56] <Sweat_Clan> so do you think i should just reinstall my game
#810 [11:56] <Greymagic27> Sweat_Clan, You can, that would remove the versions
#811 [11:56] <arbel> i did what you want
#812 [11:56] <Sweat_Clan> ok
#813 [11:56] <arbel> https://paste.ubuntu.com/p/jkwCp2TBS2/
#814 [11:56] <Greymagic27> ??> Sweat_Clan win/reinst
#815 [11:56] <Mightyena> Sweat_Clan: You may need to reinstall the locally installed files that Minecraft puts into place.
#816 [11:56] <Mightyena> Sweat_Clan: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#817 [11:56] <Greymagic27> ??> arbel win/hosts/edit
#818 [11:56] <Mightyena> arbel: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#819 [11:56] <Mightyena> arbel: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#820 [11:56] <Greymagic27> arbel, Remove any entry containing the word mojang - Save the file by pressing CTRL+S then change your minecraft password
#821 [11:57] <Semo> https://paste.gg/p/anonymous/1c6f12cd9155421e867b0a84ad925c22
#822 [11:57] <Sweat_Clan> so will putting more ram into minecraft make it run better
#823 [11:58] <Sweat_Clan> cause my pc has 6 GB ram
#824 [11:58] * JorjaAnn [webchat@67.213.24.129] has joined #minecrafthelp
#825 [11:58] <JorjaAnn> Hello
#826 [11:58] <Greymagic27> Sweat_Clan, I'd keep it as 2G
#827 [11:58] <Greymagic27> JorjaAnn, Hey. How can we help?
#828 [11:58] <Semo> made sure to press administrator
#829 [11:58] <Greymagic27> Semo, Contact your ISP
#830 [11:59] <Semo> right, what should i be saying to them?
#831 [11:59] <JorjaAnn> Is there anything I can do to help stop getting Minecraft 1.1?(not responding)? This happens on Java versoins of minecraft and everything is up to date
#832 [11:59] <Sweat_Clan> the installions are still there
#833 [11:59] <Greymagic27> Semo, Ask them about the minecraft servers and if they're blocking them.
#834 [11:59] <Sweat_Clan> i even tried signing out and THEN SIGNING BACK IN
#835 [11:59] <Greymagic27> Can I ask, are you using a school/work or personal PC? Semo
#836 [11:59] <Sweat_Clan> srry for capd
#837 [12:00] <Greymagic27> ??> JorjaAnn av/adwcleaner
#838 [12:00] <Mightyena> JorjaAnn: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#839 [12:00] <Mightyena> JorjaAnn: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#840 [12:00] <Sweat_Clan> caps*
#841 [12:00] <Semo> school/personal
#842 [12:00] <Greymagic27> Semo, In that case contact your school. They may be blocking your connection
#843 [12:00] <Greymagic27> Sweat_Clan, Go into %appdata%/.minecraft/versions and remove them manually
#844 [12:00] <Semo> oh sorry im a bit of a dummy, no its personal at home
#845 [12:00] <Sweat_Clan> the weird thing is i can only delete duplicates of them
#846 [12:01] <Greymagic27> Semo, Ah ok. In that case go ahead with contacting your ISP
#847 [12:01] <Semo> cool cool, ill get back to you after i have
#848 [12:01] * circlefanleaf [webchat@99-68-149-63.lightspeed.irvnca.sbcglobal.net] has joined #minecrafthelp
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#850 [12:02] <Sweat_Clan> i did that and they are still there
#851 [12:02] <JorjaAnn> Mightyena I have run that scan and everytime I run it it is clean nothing to clean&repair
#852 [12:02] <Greymagic27> ??> JorjaAnn tools/hjt
#853 [12:02] <Mightyena> JorjaAnn: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#854 [12:02] <Mightyena> JorjaAnn: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#855 [12:02] * Sweat_Clan [webchat@174-086-218-003.dhcp.chtrptr.net] has quit. (Quit: webchat.esper.net)
#856 [12:03] <JorjaAnn> https://paste.ubuntu.com/p/nx6QHqFFZc/
#857 [12:04] <Greymagic27> JorjaAnn, Can you disable any overlays you may have? Nvidia gamecaster, wtfast, paltalk (If they have them)
#858 [12:05] <JorjaAnn> Had the issue before I installed any of them
#859 [12:05] <JorjaAnn> And I am not in any of them
#860 [12:06] <Greymagic27> Could you still go ahead and disable the overlays?
#861 [12:06] <JorjaAnn> I have down that
#862 [12:07] <Greymagic27> JorjaAnn, Can I ask, are you using twitch to launch minecraft?
#863 [12:08] <arbel> its dont work its dont send me email
#864 [12:08] <Greymagic27> arbel, Did you remove those entries?
#865 [12:09] <arbel> yes
#866 [12:09] <Greymagic27> Did you save the file?
#867 [12:09] <JorjaAnn> Yes and no as this happens no matter what I use modded or non-modded
#868 [12:09] <arbel> yes
#869 [12:09] <Greymagic27> JorjaAnn, Could you try using the official launcher with the twitch client closed?
#870 [12:09] <Greymagic27> arbel, Try to login
#871 [12:10] <arbel> its dont work
#872 [12:10] <Greymagic27> ??> arbel tools/hjt
#873 [12:10] <Mightyena> arbel: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#874 [12:10] <Mightyena> arbel: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#875 [12:10] <JorjaAnn> I just said I have the issue with non modded minecraft
#876 [12:10] <JorjaAnn> aso tewitch is not the issue
#877 [12:13] <arbel> i allredy did this
#878 [12:17] * ladymm [webchat@55-184-105-109.east.dsl.telkomsa.net] has joined #minecrafthelp
#879 [12:18] <ladymm> Minecraft launcher keeps stopping with error:
#880 [12:18] * Mark [webchat@24-180-187-210.dhcp.aldl.mi.charter.com] has joined #minecrafthelp
#881 [12:18] * Mark [webchat@24-180-187-210.dhcp.aldl.mi.charter.com] has joined #minecrafthelp
#882 [12:18] * arbel [webchat@bzq-79-179-86-91.red.bezeqint.net] has left #minecrafthelp
#883 [12:20] <ladymm> Failed to download file.
#884 [12:20] * munrodunk [webchat@glphon2233w-grc-16-174-94-25-68.dsl.bell.ca] has joined #minecrafthelp
#885 [12:21] <ladymm> Name: patchy-1.1.jar
#886 [12:21] <ladymm> URL: https://libraries.minecraft.net/com/mojang/patchy/1.1/patchy-1.1.jar
#887 [12:21] <ladymm> Error details: Failed to connect to libraries.minecraft.net port 443: Timed out
#888 [12:22] <munrodunk> I'm having an issue migrating my minecraft account, when I purchased the game I typed my email in wrong. For some reason it accepted that email and I havent been able to migrate my account
#889 [12:22] * ladymm [webchat@55-184-105-109.east.dsl.telkomsa.net] has quit. (Quit: webchat.esper.net)
#890 [12:24] <Mark> I had to unplug my D: drive fast it was ticking and breaking. I was able to uninstall all other games and files but can't uninstall minecraft launcher file that was on my D: drive under uninstall programs tab in windows. I tried to change path of it, did not work. I went to minecraft.net to try to reinstall on my c: drive but will not do, it runs i
#891 [12:24] <Mark> nto conflict with that other file.
#892 [12:24] * tesa360 [webchat@c-76-30-91-167.hsd1.tx.comcast.net] has joined #minecrafthelp
#893 [12:24] <tesa360> hello
#894 [12:24] <Mark> hi
#895 [12:24] <tesa360> hows your day?
#896 [12:25] <Mark> not bad
#897 [12:25] <JorjaAnn> Anything else that might help with my issue
#898 [12:25] <tesa360> my texture pack wont show up in mc, i cant seem to find a fix online, cna anyone help?
#899 [12:25] <tesa360> *can
#900 [12:26] <tesa360> does anybody need anything i could hep them with?
#901 [12:26] <Mark> you see my messege up above?
#902 [12:27] * munrodunk [webchat@glphon2233w-grc-16-174-94-25-68.dsl.bell.ca] has quit. (Quit: webchat.esper.net)
#903 [12:27] <tesa360> i dont think so
#904 [12:27] <tesa360> i joined the chat when i said hi
#905 [12:28] <Mark> I had to unplug my D: drive fast it was ticking and breaking. I was able to uninstall all other games and files but can't uninstall minecraft launcher file that was on my D: drive under uninstall programs tab in windows. I tried to change path of it, did not work. I went to minecraft.net to try to reinstall on my c: drive but will not do, it runs i
#906 [12:28] <Mark> nto conflict with that other file.
#907 [12:28] <tesa360> what
#908 [12:30] <Mark> i copied and just pasted my messege you see it now?
#909 [12:31] <tesa360> yeah
#910 [12:31] <tesa360> have you tried using another launcher, like ftb hyperium or badlion?
#911 [12:31] <tesa360> you can try to get that and sign in
#912 [12:32] <Mark> from like a third party site?
#913 [12:32] <tesa360> yeah
#914 [12:32] <tesa360> i use badlion
#915 [12:32] <tesa360> cause of the pvp mods
#916 [12:33] <Mark> well i sent a email too guess i'll wait to see what they say
#917 [12:33] * Tesla360 [webchat@c-76-30-91-167.hsd1.tx.comcast.net] has joined #minecrafthelp
#918 [12:34] <tesa360> email to mojang im guessing?
#919 [12:34] <tesa360> https://client.badlion.net/
#920 [12:34] <tesa360> try this
#921 [12:34] <tesa360> or try installinng the mc client onto a flash drive
#922 [12:35] <tesa360> or on a seperate pc and then putting it on here
#923 [12:35] * Tesla360 [webchat@c-76-30-91-167.hsd1.tx.comcast.net] has quit. (Client Quit)
#924 [12:36] <tesa360> do you know any reason why my texture is not showing up on mc?
#925 [12:36] * MrSwagMan666 [webchat@cpc83289-brig21-2-0-cust932.3-3.cable.virginm.net] has joined #minecrafthelp
#926 [12:37] <MrSwagMan666> I recently got new pc and my minecraft has got really stretched and i have tried the GUI size but the skin is really tall and stretched out
#927 [12:37] <tesa360> do you have multpile monitors?
#928 [12:38] <tesa360> or have connected multiple display outputs?
#929 [12:38] <tesa360> if so you may have to go into settings to orient it correctly
#930 [12:38] <MrSwagMan666> i don
#931 [12:38] <MrSwagMan666> i dont have multiple
#932 [12:39] * k2 [webchat@cpe-74-132-11-166.kya.res.rr.com] has joined #minecrafthelp
#933 [12:39] <tesa360> could you add me on disc tesla360#8284 for screenshare i might eb able to see wats happening
#934 [12:39] * KlatZminator [webchat@static-145.133.11.63.ip.telfort.nl] has joined #minecrafthelp
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#936 [12:40] <tesa360> also does anyonenwo why my texture packs arent showing up?
#937 [12:40] <KlatZminator> I get the next error trying to log in on a realm: io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection timed out: no further information:
#938 [12:40] <k2> I try to redeem code for my minecraft account for windows and its saying it's been sent to my email but it doesnt show. No im not a noob, checked spam. my yahoo and outlook/ microsoft account. It wont show.
#939 [12:40] * Piley159 [webchat@cpe-24-95-131-59.natcky.res.rr.com] has joined #minecrafthelp
#940 [12:40] <MrSwagMan666> i dont have discord
#941 [12:40] <tesa360> oh ok
#942 [12:41] <MrSwagMan666> is there any other way
#943 [12:41] <tesa360> hangouts?
#944 [12:41] <MrSwagMan666> forums or anything?
#945 [12:41] <Lord_Ralex> We do not support those methods here.
#946 [12:41] <tesa360> go into mc
#947 [12:41] <k2> Feel like i have to message someone on a non live server. whoever has access to redemption code
#948 [12:41] <sighdigh> hi there! my client is not starting up, whenever I hit play from the launcher, it boots up to the mojang logo booting screen and loads about three thirds after which it just freezes and ultimately crashes. It worked just fine yesterday, haven't done anything to it since
#949 [12:41] <tesa360> hold function clikc f3
#950 [12:41] <MrSwagMan666> im in mc
#951 [12:42] <MrSwagMan666> what do i do
#952 [12:42] <tesa360> try restarting your pc sighdigh most clients need constant updates
#953 [12:42] <Piley159> So I can't login to my account i keep getting invalid information ive changed the password ive waited for days then try again and did the same thing over, help?
#954 [12:42] <tesa360> mrswaf hold function and click f3
#955 [12:42] <sighdigh> I'll do that now. Thanks tesa360!
#956 [12:42] <tesa360> your welcome
#957 [12:42] * sighdigh [webchat@bcdc4f4b.skybroadband.com] has quit. (Client Quit)
#958 [12:43] <MrSwagMan666> what func
#959 [12:43] <JorjaAnn> Is there anything I can do to help stop getting Minecraft 1.1?(not responding)? This happens on Java versoins of minecraft and everything is up to date
#960 [12:43] <tesa360> does anyone know why my texture packs arent showinf up?
#961 [12:43] <Piley159> wrong folder?
#962 [12:43] <tesa360> no it is on the wright one
#963 [12:43] * k2 [webchat@cpe-74-132-11-166.kya.res.rr.com] has quit. (Client Quit)
#964 [12:43] <MrSwagMan666> wheres func on the keyboard
#965 [12:43] <tesa360> when i click the thing on mc
#966 [12:44] * KlatZminator [webchat@static-145.133.11.63.ip.telfort.nl] has quit. (Client Quit)
#967 [12:44] <MrSwagMan666> Oh F3?
#968 [12:44] <tesa360> JorjaAnn are you trying yo get a newwer version of mc?
#969 [12:44] <tesa360> yes
#970 [12:44] <MrSwagMan666> What do i do with that bit
#971 [12:44] <Piley159> its in you .minecraft folder?
#972 [12:44] <tesa360> i meant f11
#973 [12:44] * Guuh_1 [webchat@bd79cb24.virtua.com.br] has joined #minecrafthelp
#974 [12:44] <tesa360> yeds it is
#975 [12:44] <tesa360> it worked for me a few weeks ago but not now
#976 [12:44] <Piley159> hmm is it in rar form
#977 [12:44] <Piley159> from
#978 [12:45] <Piley159> Form
#979 [12:45] <tesa360> yes i have both .rar and .zip
#980 [12:45] <tesa360> MrSwagMan666 i meant f11
#981 [12:45] <MrSwagMan666> oh ok
#982 [12:45] <Piley159> Its in your resourcepacks folder right
#983 [12:45] <Guuh_1> the minecraft site does not load anybody help me
#984 [12:45] <tesa360> yeah
#985 [12:46] <MrSwagMan666> nope fullscreen did nothing
#986 [12:46] <Piley159> what version are you on
#987 [12:46] <tesa360> 1.8.9 badlion client
#988 [12:46] <tesa360> but it didnt show up on the default one either
#989 [12:46] <Piley159> change the name of the folder
#990 [12:46] <tesa360> Piley159 could you add me on discord tesla360#8284 so i coan screen share you whats hapening?
#991 [12:46] <Piley159> to texturepacks
#992 [12:47] <tesa360> isnt it supposed to be resource packs?
#993 [12:47] <Guuh_1> the minecraft site does not load anybody help me
#994 [12:47] <Piley159> well mine is texturepacks in the .minecraft folder
#995 [12:48] <tesa360> Guuh_1 minecraft.net says that the server is healthy it may be some sort of issue with connectivity
#996 [12:48] <Piley159> I sent a request
#997 [12:48] <tesa360> oh
#998 [12:49] <MrSwagMan666> tesa f11 did nothing
#999 [12:49] <JorjaAnn> No I am trying to get rid of a not responding error
#1000 [12:50] * Mark [webchat@24-180-187-210.dhcp.aldl.mi.charter.com] has quit. (Quit: webchat.esper.net)
#1001 [12:50] <Guuh_1> tesa360 I tested on another pc with windows 7 and the site loaded and I managed to access my account
#1002 [12:51] * MrSwagMan666 [webchat@cpc83289-brig21-2-0-cust932.3-3.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#1003 [12:51] * Rythad [webchat@ool-457f4bab.dyn.optonline.net] has joined #minecrafthelp
#1004 [12:51] <Rythad> I want a refund
#1005 [12:52] * Rythad [webchat@ool-457f4bab.dyn.optonline.net] has quit. (Client Quit)
#1006 [12:54] * Piley159 [webchat@cpe-24-95-131-59.natcky.res.rr.com] has quit. (Quit: webchat.esper.net)
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#1008 [12:55] * Lupita [webchat@201.143.27.226.dsl.dyn.telnor.net] has joined #minecrafthelp
#1009 [12:57] * saljr [webchat@c-65-50-6-225.hs.gigamonster.net] has joined #minecrafthelp
#1010 [12:57] <Northouse> Good evening, i have a problem with uploading my file for my minecraft skin. I want to change it but it says its to large but i made it smaller, but its says the same? What can i do about it?
#1011 [12:57] * Iron1Game [webchat@46.109.34.51] has joined #minecrafthelp
#1012 [12:57] <saljr> hi all my minecraft launcher for java version is just not loading and never has. I downloaded a few days ago and can't get it to work at all. I tried updating Java already :( please help!
#1013 [12:58] <Lupita> I didn't migrate and the last time I enter to the page was way back when I first bought the game, so, I change computer and want to download the game, however, I don't remember the user and can not recibe email because of that, and I can't migrate without the user, What can I do?
#1014 [12:59] <Iron1Game> Hello i cant import my account login password and nickname is right but i have error when trying to impart what can i do
#1015 [12:59] * Northouse [webchat@83-82-223-112.cable.dynamic.v4.ziggo.nl] has quit. (Client Quit)
#1016 [13:00] <tesa360> my texture pack isnt working can anyone help me?
#1017 [13:00] <tesa360> try using badlion client
#1018 [13:00] <tesa360> saljr got to client.badlion.net
#1019 [13:00] <Lord_Ralex> Stop suggesting other clients
#1020 [13:00] <tesa360> why?
#1021 [13:00] <tesa360> it works if the default lanchuer doesnt
#1022 [13:00] <tesa360> it worked for me
#1023 [13:00] <Lord_Ralex> They are not supported here.
#1024 [13:01] <Lord_Ralex> And who knows what they can do to you and your game.
#1025 [13:01] <tesa360> what
#1026 [13:01] <tesa360> then why do you use ftb?
#1027 [13:02] <Lord_Ralex> FTB is not supported.
#1028 [13:02] <tesa360> ok
#1029 [13:02] <Iron1Game> my account imprt doesnt work what can i do
#1030 [13:02] <Lord_Ralex> ??> Iron1Game mojang/email
#1031 [13:02] <Mightyena> Iron1Game: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1032 [13:02] <Mightyena> Iron1Game: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1033 [13:02] <tesa360> https://help.mojang.com/customer/en/portal/articles/775905-migrating-from-minecraft-to-mojang?b_id=5408
#1034 [13:03] <tesa360> doesn anyone know why my texture packs arent shwoing up
#1035 [13:03] <tesa360> ?
#1036 [13:03] <Iron1Game> import not migrate
#1037 [13:03] <tesa360> oh, im confused import that
#1038 [13:03] <Iron1Game> you make your own texture
#1039 [13:03] <saljr> @tesa360 sorry i'm a mac user
#1040 [13:04] <tesa360> oooh
#1041 [13:04] * Lupita [webchat@201.143.27.226.dsl.dyn.telnor.net] has quit. (Quit: webchat.esper.net)
#1042 [13:04] <tesa360> i dont know much about macs, sorry
#1043 [13:04] <saljr> thank you though :)
#1044 [13:04] <tesa360> i tried but it wont show up in my game
#1045 [13:04] <saljr> yea i'm just stuck in the launcher haven't got to play it yet on laptop :(
#1046 [13:05] <Iron1Game> @tesa360 did you kade your own texture
#1047 [13:05] <Lord_Ralex> ??> saljr launcher/log
#1048 [13:05] <Mightyena> saljr: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#1049 [13:05] <tesa360> i did
#1050 [13:05] <tesa360> i also am trying to use others ones
#1051 [13:05] <tesa360> non of them are showing up om my game
#1052 [13:05] <Iron1Game> what guid did you watch
#1053 [13:05] * DarkNoddy [~mordi@ti0020a400-0893.bb.online.no] has joined #minecrafthelp
#1054 [13:06] <tesa360> i didnt, i know how to use them, or atleast i though i did
#1055 [13:06] <tesa360> i guess not
#1056 [13:06] * Crackore [webchat@cpe-172-248-61-207.socal.res.rr.com] has joined #minecrafthelp
#1057 [13:06] <tesa360> i watched this a long time ago tho
#1058 [13:06] <tesa360> https://www.youtube.com/watch?v=SjsXFO1UD7c&t=1s
#1059 [13:06] <Crackore> when i request for a password reset, i dont get the email
#1060 [13:07] <Iron1Game> dont delete anything when you open versions folder
#1061 [13:07] * tesa360 [webchat@c-76-30-91-167.hsd1.tx.comcast.net] has quit. (Quit: webchat.esper.net)
#1062 [13:07] <Crackore> when i request for a password reset, i dont get the email
#1063 [13:08] <Iron1Game> https://www.youtube.com/watch?v=W5ih57PzqlQ&t=4s watch this but dont delete anything
#1064 [13:08] <saljr> Lord_Ralex and Mightyena the launcher won't launch, and I'm on a Mac, but I'm trying to follow the instructions to get the launcher/log
#1065 [13:08] <Crackore> when i request for a password reset, i dont get the email
#1066 [13:10] <saljr> Lord_Ralex and Mightyena having trouble finding "settings" in the minecraft launcher window because it's still just a terminal shell basically while it's trying to start up
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#1068 [13:10] * tesa360 [webchat@c-76-30-91-167.hsd1.tx.comcast.net] has joined #minecrafthelp
#1069 [13:11] <tesa360> i have returned
#1070 [13:12] <Iron1Game> https://www.youtube.com/watch?v=W5ih57PzqlQ&t=4s
#1071 [13:12] * Mark_izzi [webchat@bl22-152-182.dsl.telepac.pt] has joined #minecrafthelp
#1072 [13:12] <Iron1Game> watch this but dont delete anything
#1073 [13:13] * jankus22 [webchat@IN-213-226-141-203.bitemobile.lv] has joined #minecrafthelp
#1074 [13:13] <tesa360> k ill do that thanx
#1075 [13:14] <Mark_izzi> Hey guys, i am playing on realms with 2 friends and one of them is having one java error " java.io.ioexception an existing connection was forcibly closed by the remote host " he was able to play with a vpn but now he can't even with the vpn the error appears.
#1076 [13:15] <jankus22> Hey guys. So, back in the 2010 I bought MC when it was still in alpha (If not mistaken) and played the game long after it was on full release also. Stopped playing it only like 2-3 years ago and then suddenly I had an email saying my acc was migrated ect.. Didn't give it much of a fuss. So now, today I decided, what the heck, I'll play it again. I
#1077 [13:15] <jankus22> log on the official site (took me time to remember the password which I think I even typed correctly the first time), proceed to the download page and bam... they want me to buy the game. Still have the original email with transaction ID.
#1078 [13:18] * Marcus [webchat@81-227-238-131-no264.tbcn.telia.com] has joined #minecrafthelp
#1079 [13:20] <Lord_Ralex> ??> jankus22 mojang/email
#1080 [13:20] <Mightyena> jankus22: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1081 [13:20] <Mightyena> jankus22: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1082 [13:21] <Marcus> I can't connect to the Realms server I'm a member of. The error message reads: "io.netty.channel.AbstractChannelAnnotationConnectException: Connection refused:"
#1083 [13:21] <JorjaAnn> Is there anything I can do to help stop getting Minecraft 1.1?(not responding)? This happens on Java versoins of minecraft and everything is up to date
#1084 [13:22] * ali [webchat@2.49.57.163] has joined #minecrafthelp
#1085 [13:23] * Mark_izzi [webchat@bl22-152-182.dsl.telepac.pt] has quit. (Quit: webchat.esper.net)
#1086 [13:23] <ali> Hello i cant log into my realm now, and this message pops up "io.netty.channel.abstractchannel.annotatedconnectexception"
#1087 [13:24] <jankus22> Cheers!
#1088 [13:24] <saljr> I found this which should work but I can't find "Launch Options" in the launcher: https://paste.gg/p/anonymous/4846fcfeee164267a2f03408529a1be5
#1089 [13:24] <ali> i have windows 10 not a mac :)
#1090 [13:24] <saljr> i feel like I'm getting close... it seems that my computer HAS Java 8 but is still running Java 6 for some reason. I need to change the path that the Java launcher uses to find the Java version to use
#1091 [13:25] <saljr> apparently I need "You need to manually set the java directory for the game"
#1092 [13:25] <saljr> just trying to figure out how to do that :)
#1093 [13:25] * Marcus [webchat@81-227-238-131-no264.tbcn.telia.com] has quit. (Quit: webchat.esper.net)
#1094 [13:27] <tesa360> try searching up how to delete java
#1095 [13:27] <tesa360> I don't know how to do it on mac
#1096 [13:29] <Iron1Game> can i play minecraft whit someone whit HIMACHI
#1097 [13:29] <tesa360> i tried the texture pack thing you sent me
#1098 [13:29] <tesa360> Iron1Game how?
#1099 [13:31] <tesa360> https://minecraftirc.net/minecrafthelp/landing/
#1100 [13:31] <tesa360> the texture pack still doesn't show up on my pc
#1101 [13:31] <tesa360> neither does the ones i got from online
#1102 [13:32] <tesa360> im just gonna back up my pc and restore the back
#1103 [13:32] <tesa360> up
#1104 [13:35] * saljr [webchat@c-65-50-6-225.hs.gigamonster.net] has quit. (Quit: webchat.esper.net)
#1105 [13:36] <JorjaAnn> Is there anything I can do to help stop getting Minecraft 1.1?(not responding)? This happens on Java versoins of minecraft and everything is up to date
#1106 [13:42] * Acidic [webchat@cpe-98-15-237-151.hvc.res.rr.com] has joined #minecrafthelp
#1107 [13:42] <Acidic> Hello
#1108 [13:43] * Cozy [webchat@209.202.195.113] has joined #minecrafthelp
#1109 [13:44] <Acidic> So basically my friend bought me minecraft and used my email and my password and then when he gave me the account even though it was bought as I got the receipt for it
#1110 [13:44] <Acidic> but it wont let me login
#1111 [13:44] <Acidic> on the website or the launcher
#1112 [13:44] <Acidic> but it does let me login on my phone
#1113 [13:49] <Cozy> I was trying to recover my password for my old account through an old email and noticed that my account was migrated a few months ago without me noticing. I tried to reset my password, but the password reset email was never sent to me. Is there anything I can do aside from waiting for account support to get to my request?
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#1115 [13:54] * Nitey [webchat@ip1f10b59c.dynamic.kabel-deutschland.de] has joined #minecrafthelp
#1116 [13:54] <Nitey> hello
#1117 [13:55] * JoegliMow [webchat@h250.173.18.98.dynamic.ip.windstream.net] has joined #minecrafthelp
#1118 [13:55] <Nitey> i registerd for the Minecraft Earth beta and they sent me an Email so that i can activate the skin, you get for your registration. https://gyazo.com/b3251e671c0739f82b515da6df2d4c3a this is a screenshot. There is no code in my email to activate it.
#1119 [13:57] * JoegliMow [webchat@h250.173.18.98.dynamic.ip.windstream.net] has quit. (Client Quit)
#1120 [14:00] * Skim [webchat@178.167.187.28.threembb.ie] has joined #minecrafthelp
#1121 [14:01] <Skim> i cannot log in, whenever i press "login" with the correct account details nothing happens or shows up
#1122 [14:01] <Nitey> i registerd for the Minecraft Earth beta and they sent me an Email so that i can activate the skin, you get for your registration. https://gyazo.com/b3251e671c0739f82b515da6df2d4c3a this is a screenshot. There is no code in my email to activate it.
#1123 [14:02] * Acidic [webchat@cpe-98-15-237-151.hvc.res.rr.com] has joined #minecrafthelp
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#1126 [14:03] * Dragontooth2005 [webchat@155-186-242-211.dhcp.chtrptr.net] has joined #minecrafthelp
#1127 [14:04] <Dragontooth2005> Hello, im just trying to see if the Overwold skin is available for PC use or is it only used for mobile versions?
#1128 [14:07] * YoshiGamingHD [webchat@5e020903.bb.sky.com] has joined #minecrafthelp
#1129 [14:07] <YoshiGamingHD> Hello?
#1130 [14:07] * FlippinFletch [webchat@c-24-19-221-180.hsd1.wa.comcast.net] has joined #minecrafthelp
#1131 [14:08] <YoshiGamingHD> I can't login on the website or in the launcher I bought the game yesterday and still have not yet been able to play it.
#1132 [14:08] <FlippinFletch> hi whenever I join a server the second I load into the server my game crashes
#1133 [14:08] <FlippinFletch> and freezes
#1134 [14:09] * YoshiGamingHD [webchat@5e020903.bb.sky.com] has quit. (Client Quit)
#1135 [14:09] <FlippinFletch> help plz
#1136 [14:14] <Greymagic27> ??> FlippinFletch launcher/log-txt
#1137 [14:14] <Mightyena> FlippinFletch: We need to see your full launcher log, which is created in the game directory.
#1138 [14:14] <Mightyena> FlippinFletch: First open your .minecraft folder (If you don't know how to get there, ask), then try to launch the game. Then in the .minecraft folder open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1139 [14:17] <Dragontooth2005> is Overwold skin is available for PC use or is it only used for mobile versions?
#1140 [14:17] <mattym> Dragontooth2005, I believe it works on the Windows 10 Edition.
#1141 [14:17] <Greymagic27> Dragontooth2005, Mobile versions only. Although, you may be able to find a similar one on skin websites
#1142 [14:17] <JorjaAnn> Is there anything I can do to help stop getting Minecraft 1.1?(not responding)? This happens on Java versoins of minecraft and everything is up to date
#1143 [14:18] * Dragontooth2005 [webchat@155-186-242-211.dhcp.chtrptr.net] has quit. (Quit: webchat.esper.net)
#1144 [14:21] <mattym> JorjaAnn, When it goes not responding, does it ever say its crashed?
#1145 [14:24] * aggelosk [webchat@adsl-153.176.58.227.tellas.gr] has joined #minecrafthelp
#1146 [14:26] <aggelosk> i recently tried playing minecraft after a couple of years and when i hit the play button my game crashes,please help me :/
#1147 [14:26] <aggelosk> i even tried deleting minecragt and reinstaling but it doesnt even let me delete it..
#1148 [14:26] <Greymagic27> ??> aggelosk launcher/log
#1149 [14:26] <Mightyena> aggelosk: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#1150 [14:26] <aggelosk> ok ill do it thank you
#1151 [14:33] <aggelosk> my bad..on my previous message i meant to type that it doesnt let me reinstall it...it types"the installer has encountered an unexpected error instaling this package.This may indicate a problem with this package.The error code is 2318."
#1152 [14:35] * arbel [webchat@bzq-79-179-86-91.red.bezeqint.net] has joined #minecrafthelp
#1153 [14:36] <arbel> helo i cant log in my old acount i have this acount 3 years ago and now i try ro log in and its dont work
#1154 [14:36] * ac [webchat@108-80-178-184.lightspeed.livnmi.sbcglobal.net] has joined #minecrafthelp
#1155 [14:37] * arbel [webchat@bzq-79-179-86-91.red.bezeqint.net] has quit. (Client Quit)
#1156 [14:37] <ac> i have not received the skin for signing up for the minecraft earth beta
#1157 [14:44] * james [webchat@ip70-161-102-195.hr.hr.cox.net] has joined #minecrafthelp
#1158 [14:44] <james> do i need windows 10 to play minecraft?
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#1161 [14:47] <tillers_> I recently paid for a minecraft game on my macbook. I've come to find out that i can't play it and was wondering if i can get a refund?
#1162 [14:48] * Leetgrain [webchat@host-92-3-218-142.as43234.net] has joined #minecrafthelp
#1163 [14:48] * Iron1Game [webchat@46.109.34.51] has quit. (Quit: webchat.esper.net)
#1164 [14:48] <tillers_> #minecrafthelp I recently paid for a minecraft game on my macbook. I've come to find out that i can't play it and was wondering if i can get a refund?
#1165 [14:49] <Leetgrain> Hey, so I've been gone for a few years, but I want to play again, but I can't login using my email or my (at least last known) nickname, and password reset requests don't go to my email - which I still control
#1166 [14:50] * peturd [webchat@071-071-034-033.res.spectrum.com] has joined #minecrafthelp
#1167 [14:53] * metel [webchat@97e38c34.skybroadband.com] has joined #minecrafthelp
#1168 [14:53] <peturd> Hey, I forgot my pass to my old account and I believe i never migrated (i only remember logging in with my username). Mojang emails were not receiving to my email, so I sent a request to support? anyone heard of this issue? Im waiting to hear back but I'm itching to play.. if anyone knows any quick tricks it would be greatly appreciated!!
#1169 [14:53] <metel> Hey, I can't login to my account, it says "Invalid email/password" I've reset it and it wont work. i can login to mojang site but not minecraft site or launcher
#1170 [14:58] * r0bney [webchat@213.108.196.3] has joined #minecrafthelp
#1171 [15:01] <r0bney> Hello,I have a problem with the entrance to the launcher minecraft. While on the website account.mojang.com comes with the same data, and so for a few days. Still no logs on the website minecraft.net when clicking login nothing happens not even connected website.
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#1173 [15:05] * justwanttoplay [webchat@cpe-24-95-55-13.columbus.res.rr.com] has joined #minecrafthelp
#1174 [15:06] <justwanttoplay> I currently cannot log into minecraft.net through either of my emails. Im just looking to buy the game but the site wont let me log in to do so. How do I fix this?
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#1177 [15:10] * katie [webchat@cpe-173-93-46-146.ec.res.rr.com] has joined #minecrafthelp
#1178 [15:11] * katie is now known as Guest64085
#1179 [15:11] <Guest64085> My minecraft continues to crash every time I attempt to run it :(
#1180 [15:14] <justwanttoplay> Idk how so many people play this game. Mojang has literally deleted 3 seperate of my accounts, i dont hack or cheat but it continues to happen. They just erase me from there system
#1181 [15:14] <Guest64085> f
#1182 [15:15] * jmai [webchat@68-188-164-187.dhcp.bycy.mi.charter.com] has joined #minecrafthelp
#1183 [15:15] <Guest64085> It crashes and gives me "process crashed with exit code 1"
#1184 [15:15] * Csabihh [webchat@51B6492B.dsl.pool.telekom.hu] has joined #minecrafthelp
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#1186 [15:16] <metel> i can't even login and i've reset my password so many times. :/
#1187 [15:16] <Csabihh> I have this problem that i cant log in to the minecraft launcher it says i'm offline .. "Sorry! Make sure you are online and try again"
#1188 [15:16] <justwanttoplay> right now im just trying to buy the damn thing and i can't log onto there site, how is something so easy be this broken
#1189 [15:16] <metel> mine just says "invalid password or email"
#1190 [15:16] <jmai> I am trying to access my old minecraft account that I haven't used in a few years and I forgot my password and also do not have access the email address linked to the account
#1191 [15:16] <Csabihh> I have this problem that i cant log in to the minecraft launcher it says i'm offline .. "Sorry! Make sure you are online and try again"
#1192 [15:17] <Csabihh> I have this problem that i cant log in to the minecraft launcher it says i'm offline ..
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#1196 [15:21] * ninjapigEPT [webchat@87.116.176.185] has joined #minecrafthelp
#1197 [15:21] <BDOG> Trying to run MC Java Edition on older computer with WIN 10 installed (replaced WIN 7 as operating system). Game will not launch, and we get the following error message. Java version is v8, Update 211.
#1198 [15:21] <ninjapigEPT> hi
#1199 [15:22] * JoegliMow [webchat@h250.173.18.98.dynamic.ip.windstream.net] has joined #minecrafthelp
#1200 [15:22] <BDOG> Error message is "java.lang.IllegalStateException: GLFW error 65542: WGL: The driver does not appear to support OpenGL"
#1201 [15:22] <ninjapigEPT> i got unable to save download problem and i dont have byefance or anything like that
#1202 [15:22] <justwanttoplay> wtf i just want to buy the damn game
#1203 [15:23] <JoegliMow> When I go the .Minecraft folder then assets I do not have th eskins folder
#1204 [15:23] * dayian [webchat@68.132.40.156] has joined #minecrafthelp
#1205 [15:23] <dayian> hi
#1206 [15:24] * jmai [webchat@68-188-164-187.dhcp.bycy.mi.charter.com] has joined #minecrafthelp
#1207 [15:24] <dayian> i forgot my password to my minecraft account and i cant get in
#1208 [15:24] <jmai> I am trying to access my old minecraft account that I haven't used in a few years and I forgot my password and also do not have access the email address linked to the account
#1209 [15:24] <dayian> same
#1210 [15:24] <dayian> i watch pewdiepie play and im like i wanna play minecraft now
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#1212 [15:26] * Owen [webchat@hmtnon0218w-lp140-01-65-95-41-154.dsl.bell.ca] has joined #minecrafthelp
#1213 [15:28] <metel> I know my password and email and have reset it but still says it's wrong. Stupid honestly.
#1214 [15:29] * Vid [webchat@ip70-190-22-65.ph.ph.cox.net] has joined #minecrafthelp
#1215 [15:29] <Owen> Hello, I know you are very busy over there but I was wondering if you could help me with some server issues. I made a server yesterday for my roommate and I to play on our local network. Everything was okay yesterday; he connected A-okay, typed in the correct IP and all and we played for many hours. Today he tried to enter and he cannot connect. It
#1216 [15:29] <Owen> says io.netty.channel.ConnectTimeoutException: connection timed out.
#1217 [15:29] <Vid> Hi! I want to update my 1.8.9 singleplayer server to 1.12. Is this possible?
#1218 [15:31] <Owen> Both our firewalls are off, I can enter fine we both have internet and its connected to the same router. I do not know what the issue is on his end.
#1219 [15:36] <justwanttoplay> this is fucking useless, this company has so much damn money and can't even have a working fucking website let alone an actually sound game
#1220 [15:36] <Absol> justwanttoplay: Please keep it civil
#1221 [15:39] <metel> @Absol are you able to help?
#1222 [15:41] * deathsquad48 [webchat@ip68-110-116-50.ph.ph.cox.net] has joined #minecrafthelp
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#1224 [15:42] <deathsquad48> how to get minecraft login info back
#1225 [15:42] <justwanttoplay> no this chat is just a place for them to send people till they leave
#1226 [15:43] <deathsquad48> then why are you still here
#1227 [15:43] <deathsquad48> hello
#1228 [15:44] * xXCallum139Xx [webchat@host86-144-69-170.range86-144.btcentralplus.com] has joined #minecrafthelp
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#1230 [15:44] <justwanttoplay> tbh just hopin im wrong n i get something useful while i try to solve my issue but by the looks of it. Its just minecraft being literal garbage
#1231 [15:45] <xXCallum139Xx> i can only join 1.14.4 servers which there are not a lot of. how do i join 1.14 servers
#1232 [15:45] <justwanttoplay> how does a billion dollar company have issues with simply logging in
#1233 [15:45] <justwanttoplay> its the first step to do anything
#1234 [15:45] * ninjapigEPT [webchat@87.116.176.185] has quit. (Quit: webchat.esper.net)
#1235 [15:46] * jmai [webchat@68-188-164-187.dhcp.bycy.mi.charter.com] has quit. (Quit: webchat.esper.net)
#1236 [15:48] * JasonH [webchat@S01065c7695220fb4.vf.shawcable.net] has joined #minecrafthelp
#1237 [15:49] <JasonH> Hey guys it's been a few days since I've emailed the support website for help logging in and have yet to receive a reply and I've yet to get an email back about password reset. What can I do now?
#1238 [15:51] <justwanttoplay> nothing if its anything like my situation, they just erased you from there system n you'll probably just have to buy the game again
#1239 [15:53] <metel> I can't even login bruh
#1240 [15:53] * thisunknownname [webchat@cpe-70-93-172-191.natsow.res.rr.com] has joined #minecrafthelp
#1241 [15:53] <thisunknownname> hello i need help
#1242 [15:54] * Noxifide [webchat@c-24-8-168-248.hsd1.co.comcast.net] has joined #minecrafthelp
#1243 [15:54] <justwanttoplay> yup same issue but there aint no one coming to help here
#1244 [15:54] * Noxifide [webchat@c-24-8-168-248.hsd1.co.comcast.net] has quit. (Client Quit)
#1245 [15:54] * carlos [webchat@104-53-203-57.lightspeed.snantx.sbcglobal.net] has joined #minecrafthelp
#1246 [15:55] <carlos> hey i would like a refund
#1247 [15:55] <thisunknownname> carlos what happened
#1248 [15:55] <carlos> the game cant work with my pc
#1249 [15:55] <JasonH> I have the email receipt from when I bought it with transaction number
#1250 [15:55] <JasonH> From 2011
#1251 [15:56] <carlos> #5e676d1f5dc1432bbbd14c9256ca6b65
#1252 [15:56] <metel> @justwanttoplay it's really shit. PAy for a product that you can't even use. and then support takes its sweet time to get back to you. I understnad this is volunteers but the actual paid support by mojang is awful
#1253 [15:56] <Absol> metel: Please keep it civil
#1254 [15:57] <carlos> hey
#1255 [15:57] <justwanttoplay> it is really bad idk how youtubers like syndicate kept there same account for so long. I can't even log in
#1256 [15:57] * xXCallum139Xx [webchat@host86-144-69-170.range86-144.btcentralplus.com] has joined #minecrafthelp
#1257 [15:58] * carlos [webchat@104-53-203-57.lightspeed.snantx.sbcglobal.net] has quit. (Client Quit)
#1258 [15:58] <metel> i have my account but it says the details are invalid even when i reset it :/
#1259 [15:58] <xXCallum139Xx> how do i play on servers that are not 1.14.4
#1260 [15:58] <metel> change your game version to a different version?
#1261 [15:58] <xXCallum139Xx> how do i do that
#1262 [15:59] <metel> on the launcher, there is an "installation" section i think, on there you can add a new version. just select it to whatever version you want.
#1263 [15:59] * Mider7 [webchat@c-67-189-0-246.hsd1.or.comcast.net] has joined #minecrafthelp
#1264 [15:59] <Mider7> I am trying to change my skin on skindex but i misplaced my security questions and dont remember them.
#1265 [16:00] * prestinni [webchat@96-32-234-192.dhcp.buvl.tn.charter.com] has joined #minecrafthelp
#1266 [16:01] <prestinni> im having trouble extending my realm on Minecraft java
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#1268 [16:06] * metel [webchat@97e38c34.skybroadband.com] has joined #minecrafthelp
#1269 [16:07] <metel> I need help. I am not able to login. Says invalid password/email. I reset it. doesn't work. help.
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#1271 [16:12] * Owen [webchat@hmtnon0218w-lp140-01-65-95-41-154.dsl.bell.ca] has quit. (Quit: webchat.esper.net)
#1272 [16:18] * JuanmaYagami [webchat@84.125.170.123.dyn.user.ono.com] has joined #minecrafthelp
#1273 [16:18] <JuanmaYagami> ayudaaaaaaas
#1274 [16:18] <JuanmaYagami> no me deja meterme en los servers de las ultimas versiones
#1275 [16:18] <JuanmaYagami> ajmuydefvwQSX
#1276 [16:18] <JuanmaYagami> PLISSS
#1277 [16:18] <JuanmaYagami> AYUDENME
#1278 [16:20] * Princess [webchat@c-71-58-174-163.hsd1.pa.comcast.net] has joined #minecrafthelp
#1279 [16:21] <Princess> Multiplayer is not working for me how do I invite my friends to join me?
#1280 [16:21] * Hekla [webchat@89-147-17-89.fiber.hringdu.is] has joined #minecrafthelp
#1281 [16:21] <Hekla> Hello is there any possibility to get an old account back without knowing the email or the password, all I have is the username and the receipt for the purchase of the game
#1282 [16:22] * JuanmaYagami [webchat@84.125.170.123.dyn.user.ono.com] has quit. (Client Quit)
#1283 [16:22] <Hekla> Should I just give up and buy the game again or is there a possibility that the account can be retrieved?
#1284 [16:22] <Lord_Ralex> ??> Hekla mojang/email
#1285 [16:22] <Mightyena> Hekla: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1286 [16:22] <Mightyena> Hekla: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1287 [16:22] <Hekla> Ok thanks :)
#1288 [16:23] * Hekla [webchat@89-147-17-89.fiber.hringdu.is] has quit. (Client Quit)
#1289 [16:24] <Princess> I am confused about how to invite friends for multiplayer
#1290 [16:26] * Nightmare6 [webchat@cpc143210-ldry4-2-0-cust189.2-1.cable.virginm.net] has joined #minecrafthelp
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#1292 [16:26] * justwanttoplay [webchat@cpe-24-95-55-13.columbus.res.rr.com] has quit. (Quit: webchat.esper.net)
#1293 [16:28] <Nightmare6> Hello, I'm currently having crash issues at the loading screen and whenever it crashes and I try to view the crash issues, it won't let me. I've been trying to sort out this problem for ages. I've tried deleting and re-downloading, but it doesn't work. Any help?
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#1295 [16:31] * linkan [webchat@h-72-161.A230.priv.bahnhof.se] has joined #minecrafthelp
#1296 [16:32] <linkan> I have been getting the io.netty.channel.abstractchannel$annotatedconnectexception connection refused no further information text every time I try to login to my friends realm. I have tried disabling firewall, making exceptions in it for minecraft, restarting pc, restarting internet, downloading mc again. All different results I have found on googl
#1297 [16:32] <linkan> e have not been of any help at all in my case. Thanks in advance :)
#1298 [16:33] <linkan> Basically what I am asking is what could be causing this?
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#1301 [16:42] * ericek111 [~ericek111@109-230-55-69.dynamic.orange.sk] has quit. (Remote host closed the connection)
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#1305 [16:46] * Orian [webchat@cpe-74-77-118-109.buffalo.res.rr.com] has joined #minecrafthelp
#1306 [16:47] <Orian> When I open a Minecraft world, the game crashes.
#1307 [16:47] * johnatoon [webchat@toroon4664w-lp140-03-74-12-121-153.dsl.bell.ca] has joined #minecrafthelp
#1308 [16:47] <johnatoon> hello
#1309 [16:48] <johnatoon> I cannot login to my minecraft account
#1310 [16:48] * johnatoon [webchat@toroon4664w-lp140-03-74-12-121-153.dsl.bell.ca] has quit. (Client Quit)
#1311 [16:48] <Orian> Is it a prole with the email or password?
#1312 [16:49] * KarmiDharmi_ [webchat@99-146-59-67.lightspeed.sntcca.sbcglobal.net] has joined #minecrafthelp
#1313 [16:50] <KarmiDharmi_> after the last update, my launcher will NOT connect to the internet and gives me no option to play online multiplayer
#1314 [16:50] <Orian> When I open a Minecraft world the game crashes
#1315 [16:50] <JorjaAnn> Is there anything I can do to help stop getting Minecraft 1.1?(not responding)? This happens on Java versoins of minecraft and everything is up to date
#1316 [16:51] <KarmiDharmi_> i've looked online and tried several suggestions, i've tried all of the obvious solutions, but nothing worked.
#1317 [16:52] <Orian> Is there any workers here?
#1318 [16:53] <Nightmare6> If you can't get help here, you can make an account here and report an issue, people all around the world can help you and actual Moderators from Minecraft.. https://bugs.mojang.com/projects/MCL/summary
#1319 [16:56] * summs2k [webchat@host86-139-224-23.range86-139.btcentralplus.com] has joined #minecrafthelp
#1320 [16:56] <summs2k> helo
#1321 [16:56] <summs2k> help
#1322 [16:56] <summs2k> stuck on mojang loading screen
#1323 [16:56] <summs2k> and then game crashes
#1324 [16:56] <summs2k> this happened after insatlling optifinwe
#1325 [16:56] <Nightmare6> Same happened to me.
#1326 [16:56] <summs2k> have now deleted optifien and it still crashes
#1327 [16:56] <summs2k> how do you fix
#1328 [16:58] <summs2k> THANKS FOR HELP!
#1329 [17:00] * Jack [webchat@cpe-45-47-66-17.twcny.res.rr.com] has joined #minecrafthelp
#1330 [17:01] * Jack is now known as Guest42268
#1331 [17:01] <JorjaAnn> Is there anything I can do to help stop getting Minecraft 1.1?(not responding)? This happens on Java versoins of minecraft and everything is up to date
#1332 [17:02] <Guest42268> Hello uh whenever i try to launch minecraft 1.14.3 it comes up with an error message "The game crashed whilst initializing game
#1333 [17:02] <Guest42268> Error: java.lang.IllegalStateException: GLFW error 65542: WGL: The driver does not appear to support OpenGL" I tried to change my driver but there is no manufacturer so i don't know where to download the driver from
#1334 [17:02] <Guest42268> JorjaAnn have you tried reinstalling Java?
#1335 [17:05] * orian [webchat@cpe-74-77-118-109.buffalo.res.rr.com] has joined #minecrafthelp
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#1337 [17:05] <Guest42268> Hello uh whenever i try to launch minecraft 1.14.3 it comes up with an error message "The game crashed whilst initializing game
#1338 [17:05] <Guest42268> Error: java.lang.IllegalStateException: GLFW error 65542: WGL: The driver does not appear to support OpenGL" I tried to change my driver but there is no manufacturer so i don't know where to download the driver from
#1339 [17:05] * yosheeharper [webchat@ool-4357c322.dyn.optonline.net] has joined #minecrafthelp
#1340 [17:07] <yosheeharper> https://imgur.com/53qGz0k Is the contact us messages really that backlogged?
#1341 [17:07] <yosheeharper> I'm seeing may 17th as the date they are working on.
#1342 [17:07] <yosheeharper> My account spontaneously no longer works. do I now have to wait 2-3 months for a reply?
#1343 [17:07] <Guest42268> Hello uh whenever i try to launch minecraft 1.14.3 it comes up with an error message "The game crashed whilst initializing game
#1344 [17:07] <Guest42268> Error: java.lang.IllegalStateException: GLFW error 65542: WGL: The driver does not appear to support OpenGL" I tried to change my driver but there is no manufacturer so i don't know where to download the driver from
#1345 [17:07] * linkan [webchat@h-72-161.A230.priv.bahnhof.se] has quit. (Quit: webchat.esper.net)
#1346 [17:08] * Chicken [webchat@c-67-180-207-36.hsd1.ca.comcast.net] has joined #minecrafthelp
#1347 [17:08] <Guest42268> Hello uh whenever i try to launch minecraft 1.14.3 it comes up with an error message "The game crashed whilst initializing game
#1348 [17:08] <Guest42268> Error: java.lang.IllegalStateException: GLFW error 65542: WGL: The driver does not appear to support OpenGL" I tried to change my driver but there is no manufacturer so i don't know where to download the driver from
#1349 [17:09] * orian [webchat@cpe-74-77-118-109.buffalo.res.rr.com] has quit. (Client Quit)
#1350 [17:09] <Chicken> I had Minecraft on my xbox360 and I want it on my Xbox1. Is there anyway I can get it onto there?
#1351 [17:10] * tesa360 [webchat@c-76-30-91-167.hsd1.tx.comcast.net] has quit. (Quit: webchat.esper.net)
#1352 [17:20] <metel> Chicken you have to pay I believe, for the "Xbox one edition"
#1353 [17:20] * Shad [webchat@lfbn-1-12112-232.w90-92.abo.wanadoo.fr] has joined #minecrafthelp
#1354 [17:21] <metel> uck
#1355 [17:21] <metel> f
#1356 [17:22] <Shad> Hey guys, I host a little server for my friends and I. We're currently trying to create our own village, so we *deported* villagers from elsewhere to our place, put them in a closed house and try to make them breed before releasing them. The problem is they don't make offsprings, we give em' lots of food, they make lots of hearts and then kind of a
#1357 [17:22] <Shad> broken grey heart and no child appears. Any idea what we're doing wrong ?
#1358 [17:23] <Shad> There are lots of doors and beds around them, so I don't get what's the problem
#1359 [17:24] <Nightmare6> Hello, I'm currently having crash issues at the loading screen and whenever it crashes and I try to view the crash issues, it won't let me. I've been trying to sort out this problem for ages. I've tried deleting and re-downloading, but it doesn't work. Any help?
#1360 [17:28] * sikkboy155 [webchat@47-215-224-57.sdoncmtk01.res.dyn.suddenlink.net] has joined #minecrafthelp
#1361 [17:29] <JorjaAnn> I have reinstalled Java I have reinstalled Minecraft I have reinstalled Windows heck I even sent my computer in to get fixed and still have the error
#1362 [17:29] <sikkboy155> my Minecraft keeps crashing when I try to load a world or sever and says java SE binary didn't respond.
#1363 [17:31] * sikkboy155 [webchat@47-215-224-57.sdoncmtk01.res.dyn.suddenlink.net] has quit. (Client Quit)
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#1366 [17:35] <JorjaAnn> Is there anything I can do to help stop getting Minecraft 1.1?(not responding)? This happens on Java versoins of minecraft and everything is up to date
#1367 [17:36] <JeckandSnide> same! Minecraft 1.14 is not responding for me either! can anyone help?
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#1372 [17:40] <Bruce> I purchased minecraft Java addition for my son who has been playing the demo mode. He wanted to get into Creative mode so we bought Java addition for $35. He was playing in creative mode yesterday, however when he wanted to play minecraft today he could not get back into his worlds. It kept asking him to buy the full addition. I do not understand
#1373 [17:40] <Bruce> what we bought or why he can not just sign back in and continue to play where he left off yesterday.
#1374 [17:40] * Princess [webchat@c-71-58-174-163.hsd1.pa.comcast.net] has joined #minecrafthelp
#1375 [17:42] <Princess> Hello I am trying to connect to my friends server but it says failed to connect to server. Is there anyway to fix this?
#1376 [17:43] <webrosc> have they port forwarded, ae you sure you are typing in the correct ip?
#1377 [17:43] <Princess> Yeah im sure
#1378 [17:43] * orange [webchat@74-127-133-62.arvig.net] has joined #minecrafthelp
#1379 [17:43] <webrosc> what is the server ip?
#1380 [17:44] * HelpPlz [webchat@ool-457c5a30.dyn.optonline.net] has joined #minecrafthelp
#1381 [17:44] <orange> Hi im trying to log onto my 13.2.2 and its stuck on the loading "Mojang" Screen and when I click it it says (Not Responding)
#1382 [17:44] <webrosc> ?? orange av/adwcleaner
#1383 [17:44] <Princess> 174.54.49.66:50876
#1384 [17:45] <orange> what is av/adwcleaner?
#1385 [17:45] <webrosc> ??> orange av/adwcleaner
#1386 [17:45] <Mightyena> orange: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#1387 [17:45] <Mightyena> orange: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#1388 [17:45] <webrosc> orange, sorry was a typo in the bot commend :)
#1389 [17:46] <HelpPlz> My daughter has minecraft jave edition on her windows surface. My son has Minecraft on his windows 10 laptop. However they cannot play on the same servers eg. Hypixel. How can they play together. We tried downloading my son's version again. But it doesn't seem to work. Thank you
#1390 [17:46] <orange> ok thank you much
#1391 [17:46] <Princess> webrosc did it work?
#1392 [17:47] <webrosc> no, atleast our bot says there is an issue with that server ip
#1393 [17:47] * orange [webchat@74-127-133-62.arvig.net] has quit. (Client Quit)
#1394 [17:47] <webrosc> Princess, is your friend home hosting, or paying for the server?
#1395 [17:47] <Princess> home hosting
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#1397 [17:48] <webrosc> did they portforward correctly?
#1398 [17:48] * patatitaas [webchat@94.red-88-2-152.staticip.rima-tde.net] has joined #minecrafthelp
#1399 [17:49] <patatitaas> I made a village farm but it doesn't work. I haven't got any new village. It is a bug?
#1400 [17:49] * CubeTheThird [~cubetheth@dhcp-108-168-124-249.cable.user.start.ca] has joined #minecrafthelp
#1401 [17:49] <Princess> webrosc what does portforward mean
#1402 [17:50] <webrosc> its something your friend needs to do on their router to allow people to connect to the server
#1403 [17:50] <JorjaAnn> Is there anything I can do to help stop getting Minecraft 1.1?(not responding)? This happens on Java versoins of minecraft and everything is up to date
#1404 [17:50] <patatitaas> #minecrafthelp are the villages farm bugged?
#1405 [17:50] * Bruce [webchat@120.17.142.85] has quit. (Quit: webchat.esper.net)
#1406 [17:50] <webrosc> you really do get around don't you JorjaAnn
#1407 [17:51] <Princess> webrosc Probably not
#1408 [17:51] <webrosc> Princess, then they need to do it
#1409 [17:51] <Princess> Okay webrosc thank you bye c:
#1410 [17:51] <patatitaas> are the villages farm bugged?
#1411 [17:51] <webrosc> patatitaas, i'm on discord looking at your log, and saw your forum post too
#1412 [17:51] <HelpPlz> #minecrafthelp My daughter has minecraft jave edition on her windows surface. My son has Minecraft on his windows 10 laptop. However they cannot play on the same servers eg. Hypixel. How can they play together. We tried downloading my son's version again. But it doesn't seem to work. Thank yo
#1413 [17:51] <HelpPlz> #minecrafthelp My daughter has minecraft jave edition on her windows surface. My son has Minecraft on his windows 10 laptop. However they cannot play on the same servers eg. Hypixel. How can they play together. We tried downloading my son's version again. But it doesn't seem to work. Thank yo
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#1415 [17:52] <webrosc> JorjaAnn, i'm on discord looking at your log, and saw your forum post too
#1416 [17:52] <patatitaas> +webrosc thaks
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#1418 [17:52] <webrosc> patatitaas, sorry foirst wasn't for you, wrong name :)
#1419 [17:52] <Sphynx> Yo I cant load past the Mojang screen on my minecraft
#1420 [17:53] <Sphynx> can someone help?
#1421 [17:53] <webrosc> HelpPlz, is the windows 10 laptop using java version, or windows 10 version from windows store?
#1422 [17:53] <webrosc> ??> Sphynx av/adwcleaner
#1423 [17:53] <Mightyena> Sphynx: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#1424 [17:53] <Mightyena> Sphynx: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#1425 [17:53] * Bruce [webchat@120.17.142.85] has joined #minecrafthelp
#1426 [17:53] <Bruce> I purchased minecraft Java addition for my son who has been playing the demo mode. He wanted to get into Creative mode so we bought Java addition for $35. He was playing in creative mode yesterday, however when he wanted to play minecraft today he could not get back into his worlds. It kept asking him to buy the full addition. I do not understand
#1427 [17:53] <Bruce> what we bought or why he can not just sign back in and continue to play where he left off yesterday.
#1428 [17:54] <webrosc> patatitaas, best i can offer is have you made sure the room is correct with bed and door? i'm not up on villager mechanics
#1429 [17:54] <webrosc> ??> Bruce account/bug/demo
#1430 [17:54] <Mightyena> Bruce: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#1431 [17:54] <HelpPlz> Its using the windows 10 version from the app store but it also says Java edition when checking out.
#1432 [17:54] <webrosc> HelpPlz, then they are playing different games and on different servers, java and windows 10 edition are not cross compatible
#1433 [17:55] <patatitaas> +webrosc in 1.14 they don't need a door, ot that's what i saw on tutos ._.
#1434 [17:55] <HelpPlz> how do i get my daughters Java edition for my son then?
#1435 [17:55] <metel> i cant login says "password or username/email invalid" ive reset password lots, not working. Please help.
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#1437 [17:55] <webrosc> patatitaas, i have no idea then, this chat is more for tech support than how to play support
#1438 [17:56] <patatitaas> +webrosc okka, sorry then
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#1440 [17:56] <metel> hey webrosc I have been trying to get help for a while now, could you assist?
#1441 [17:56] <webrosc> metel, wait a few hours without ANY login attempts incase you triggers a brute force defence, if the issue persists contact Mojang
#1442 [17:57] <Nightmare6> I don't know if you guys read this, but. Hello, I'm currently having crash issues at the loading screen and whenever it crashes and I try to view the crash issues, it won't let me. I've been trying to sort out this problem for ages. I've tried deleting and re-downloading, but it doesn't work. Any help?
#1443 [17:57] <metel> I have waited a few hours. I'll wait til tomorrow and see what happens. Also - I could not login in to the website (minecraft.net) either? It just would not load
#1444 [17:57] <webrosc> ??> metel tools/hjt
#1445 [17:57] <Mightyena> metel: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1446 [17:57] <Mightyena> metel: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
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#1448 [17:57] <webrosc> ??>> Nightmare6 av/adwcleaner
#1449 [17:57] <webrosc> ??> Nightmare6 av/adwcleaner
#1450 [17:57] <Mightyena> Nightmare6: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#1451 [17:57] <Mightyena> Nightmare6: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#1452 [17:58] <Nightmare6> Thank you so much.
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#1455 [17:59] <Nightmare6> I'll come back when I've done all that and restarted my computer.
#1456 [18:00] <webrosc> Nightmare6, when its done try playing, may not need to return
#1457 [18:00] <Nightmare6> Great to know, thanks so much for this. ^
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#1459 [18:00] <HelpPlz> #minecrafthelp It says I bought Minecraft java edition but it gave me windows 10 edition
#1460 [18:01] <webrosc> did you buy it on the windows app store, or on minecraft.net?
#1461 [18:02] <metel> @webrosc I encountered an issue while doing that. "for some reason your system denied write access to the hosts file, if any hijacked domains are in this file, hijackthis may not be able to fix this" should i just do what it tells me to?
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#1463 [18:02] <webrosc> @metel, run as administrator like Mightyena said to
#1464 [18:02] <HelpPlz> #minecrafthelp Minecraft.net
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#1466 [18:02] <metel> ahh, oops i didnt read that. Sorry :)
#1467 [18:03] <webrosc> HelpPlz, no need to put the channel name in, the windows 10 edition is not availible from minecraft.net, so are you sure you didn't get redirected to the app store?
#1468 [18:04] <webrosc> HelpPlz, thought there is nothing we can do here to fix an incorrect purchase, you will have to take that up with mojang
#1469 [18:04] <webrosc> ??> HelpPlz mojang/email
#1470 [18:04] <Mightyena> HelpPlz: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1471 [18:04] <Mightyena> HelpPlz: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1472 [18:04] <HelpPlz> Oh i probably did get directed to the app store. Both say the same price and both say Java edition
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#1474 [18:04] <webrosc> ??> HelpPlz account/refund
#1475 [18:04] <Mightyena> HelpPlz: This is Mojang's refund policy: https://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#1476 [18:05] <HelpPlz> Soi bought the wrong version, now I need a refund?
#1477 [18:05] <HelpPlz> Where was the version my daughter bought for her surface that has Hypixel?
#1478 [18:06] <Sphynx> Hello I was told by a Mightyena That to fix my Minecraft problem I had to download Malwarebytes, clean and restart and come back here for further instructions. My Minecraft problem is that I cannot load past the Mojang screen and that I was stuck on it
#1479 [18:07] <JorjaAnn> Is there anything I can do to help stop getting Minecraft 1.1?(not responding)? This happens on Java versoins of minecraft and everything is up to date
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#1482 [18:09] <metel> @webrosc can i private message you the link?
#1483 [18:09] <Alan> Hello, I can't login to mc launcher or the website on this PC. I've tried debugging the issue by reinstalling the launcher, changing browsers, doing the steps that mojang has suggested on their pages (i.e. change password and wait, etc.). I also can see an error in the web browser console about not being able to fetch from mojang's auth server. I c
#1484 [18:09] <Alan> an however login completely fine on my laptop. I sent an email about a week ago regarding this and since then I was able to play a few days ago again. Now, I can't login again. I'm just wondering if I can have some advice on this. If not, I can just wait for their response, but if it's something well known I could try it now. Thanks.
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#1488 [18:13] <traty23> hi
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#1493 [18:16] <Thorvokt> hey
#1494 [18:17] <Thorvokt> My dog is stuck in the Nether and ive tried using a lead to get him out but that wont work please help
#1495 [18:18] <metel> push him through a portal?
#1496 [18:19] <Thorvokt> Yea
#1497 [18:20] <Thorvokt> didnht work
#1498 [18:20] <metel> Are you in single player?
#1499 [18:20] <Thorvokt> yup
#1500 [18:21] <metel> i would get in a game myself to try and figure it out but i cant even login right now, sorry man :(
#1501 [18:21] <Thorvokt> That alright
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#1503 [18:34] <guest> I am trying to start Minecraft java version 1.14.3, and the launcher can't find the java runtime and will not start. I just finished doing an update. Any help would be appreciated
#1504 [18:36] <metel> @guest here https://bugs.mojang.com/browse/MCL-5638
#1505 [18:36] <metel> might help you (:
#1506 [18:36] <guest> ok thanks
#1507 [18:37] <metel> If you are still struggling let me know and i'll see if i can help further
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#1509 [18:38] <gobrein> I can not open a Minecraft World
#1510 [18:39] <metel> Is there an error?
#1511 [18:39] <metel> like a error code?
#1512 [18:39] <gobrein> every time i try to open a world the game crash
#1513 [18:39] <guest> how do I change the launch options menu. I am using a windows laptop, and when I click on settings it only shows 3 options for launcher, 1. use beta setting, 2. keep launcher open, 3 open output log when games start
#1514 [18:40] <CubeTheThird> guest, before that, can we try looking at your log?
#1515 [18:40] <CubeTheThird> ??> guest launcher/log
#1516 [18:40] <Mightyena> guest: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#1517 [18:40] <CubeTheThird> gobrein, do you have a crash report?
#1518 [18:40] <gobrein> yes
#1519 [18:40] <CubeTheThird> gobrein, copy it onto http://paste.ubuntu.com and give the URL here.
#1520 [18:41] <metel> @CubeTheThird i was speaking a helper earlier about my problem, they have not returned. Would i be able to continue it with you to get help?
#1521 [18:41] <CubeTheThird> metel, sure. Wana catch me up?
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#1523 [18:42] <guest> ok, waiting for log to load
#1524 [18:42] <KarmiDharmi_> my launcher won't connect to the internet, can anyone help? already tried the obvious solutions
#1525 [18:43] <metel> Yeah so I can't log in to Minecraft at all. It says "invalid password or username/email. I have reset it lots of times, I've also waited a few hours. I was playing fine earlier and then it logged me out when i came back. Anyway, I was told to download "Hijackthis" run it as Admin, and send the log to a helper here. I havent sent it yet as he didn't
#1526 [18:43] <metel> return
#1527 [18:43] <CubeTheThird> KarmiDharmi_, what's the error message it gives you?
#1528 [18:43] <CubeTheThird> metel, can you give me the log?
#1529 [18:44] <CubeTheThird> metel, there isn't any sensitive material in it
#1530 [18:44] <metel> Would I be able to DM you it? Just incase
#1531 [18:44] <metel> ah
#1532 [18:44] <KarmiDharmi_> it just says "no connection" and only shows my the "play OFFline" option
#1533 [18:44] <metel> okay ill send it here?
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#1535 [18:45] <CubeTheThird> metel, yes please
#1536 [18:45] <CubeTheThird> KarmiDharmi_, what anti-virus and firewall software do you have?
#1537 [18:45] <metel> @cubethethird https://paste.ubuntu.com/p/GcsvxPW24K/
#1538 [18:45] <KarmiDharmi_> i also try clicking "play offline" then "multiplayer" then try to join the server and it says "invalid login"
#1539 [18:45] <CubeTheThird> metel, ok one moment
#1540 [18:45] <metel> No problem
#1541 [18:45] <CubeTheThird> ??> metel info/mcleaks
#1542 [18:45] <Mightyena> metel: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#1543 [18:45] <Mightyena> metel: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file. After removing it, you must change your password to avoid having your account compromised.
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#1545 [18:46] <KarmiDharmi_> i have malwarebytes and windows defender firewall, but i already tried turning off my firewall
#1546 [18:46] <CubeTheThird> ??> KarmiDharmi_ tools/hjt
#1547 [18:46] <Mightyena> KarmiDharmi_: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1548 [18:46] <Mightyena> KarmiDharmi_: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
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#1563 [18:52] <CubeTheThird> woooo
#1564 [19:03] * Luna88 [webchat@50.48.72.68] has joined #minecrafthelp
#1565 [19:06] <Luna88> Tried to download minecraft for Mac today.
#1566 [19:11] <Luna88> Sorry... purchased, clicked download for macos, opened minecraft dmg, moved to applications, clicked "open" and got the message "Minecraft launcher quit unexpectedly". This happens at every attempt. Updated java, disabled firewall. Not sure what else to try.
#1567 [19:13] <CubeTheThird> Luna88, what version of MacOS are you using?
#1568 [19:17] <Luna88> Mac mojave version 10.14.5
#1569 [19:18] <CubeTheThird> Luna88, and to be clear, you downloaded the game from https://minecraft.net/download yes?
#1570 [19:18] <Luna88> Yes
#1571 [19:19] <CubeTheThird> Luna88, ok. Can I assume you've tried uninstalling and reinstalling the game?
#1572 [19:21] <Luna88> Yes
#1573 [19:21] <CubeTheThird> Luna88, hmm. Do you by chance have anti-virus ?
#1574 [19:22] <Luna88> No
#1575 [19:22] <CubeTheThird> Luna88, alright. Let's try running a cleanup script to try reinstalling the launcher
#1576 [19:22] <CubeTheThird> ??> Luna88 mac/reinst
#1577 [19:22] <Mightyena> Luna88: You may need to reinstall the locally installed files that Minecraft puts into place.
#1578 [19:22] <Mightyena> Luna88: To do so, run the following command in a terminal: curl -L https://git.io/rmc | sh
#1579 [19:24] * Wiredrawnk9 [webchat@pool-72-76-161-55.nwrknj.east.verizon.net] has joined #minecrafthelp
#1580 [19:24] <Wiredrawnk9> Hello
#1581 [19:24] <CubeTheThird> hello Wiredrawnk9
#1582 [19:25] <Wiredrawnk9> I might have an account issue
#1583 [19:25] <CubeTheThird> Wiredrawnk9, what issue?
#1584 [19:26] <Wiredrawnk9> You see, I bought the game many years ago so I have the java edition. I launch the game and go to my account
#1585 [19:26] <Wiredrawnk9> It says that I didnt buy it, though I am able to play the game
#1586 [19:26] <CubeTheThird> Wiredrawnk9, what's your minecraft username?
#1587 [19:26] <Luna88> I'm not sure on the mac where to tyoe the run command
#1588 [19:27] <Wiredrawnk9> wiredrawnk9
#1589 [19:27] <CubeTheThird> Luna88, in the terminal. You can find it by searching your applications
#1590 [19:27] * Dillonk123 [webchat@d192-24-37-199.try.wideopenwest.com] has joined #minecrafthelp
#1591 [19:27] <CubeTheThird> Wiredrawnk9, where does it say you haven't bought it?
#1592 [19:27] <Wiredrawnk9> On the minecraft.net site
#1593 [19:28] <Wiredrawnk9> I launch the game, go to the "manage account" tab and press skins
#1594 [19:28] * koda [webchat@d28-23-249-112.dim.wideopenwest.com] has joined #minecrafthelp
#1595 [19:28] <Wiredrawnk9> it then says that I did not buy the game
#1596 [19:28] <CubeTheThird> Wiredrawnk9, right. So your account is currently on a legacy minecraft.net account, and not the newer mojang.com accounts. You'll have to migrate your account to make any changes to it
#1597 [19:28] <Dillonk123> when i try to get into a server it says "i cannot log in" is there a way this can stop so i can get into a server
#1598 [19:28] <CubeTheThird> ??> Wiredrawnk9 account/migrate
#1599 [19:28] <Mightyena> Wiredrawnk9: To migrate your old minecraft.net account (i.e. you used your username to log in) to a Mojang account, use this page: https://account.mojang.com/migrate
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#1601 [19:29] <Dillonk123> when i try to get into a server it says "i cannot log in" is there a way this can stop so i can get into a server?
#1602 [19:29] <CubeTheThird> Dillonk123, what edition of the game?
#1603 [19:29] <Dillonk123> java
#1604 [19:29] <CubeTheThird> Dillonk123, what's the exact message you get?
#1605 [19:30] <Dillonk123> im checking
#1606 [19:31] <Dillonk123> it says "failed to log in: invalid session[try restarting your game and the launch]
#1607 [19:32] <CubeTheThird> ??> Dillonk123 launcher/relog
#1608 [19:32] <Mightyena> Dillonk123: Click your Minecraft username (or email address) in the upper left part of the launcher, select Log out, then re-enter your info and try the game again.
#1609 [19:32] <Dillonk123> ok
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#1613 [19:36] <Dillonk123> ok so when i did this before i refunded the game but never got the money back and thinking i still got the game but now it says demo but i never got my money back but it said order cancellation when they sent me an email
#1614 [19:37] <CubeTheThird> Dillonk123, you'll need to contact Mojang about that then
#1615 [19:37] <Dillonk123> ok
#1616 [19:41] <Luna88> Tried it and still didn't work. Same result. Restarting now to see.
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#1618 [19:44] <MrMTB> So my power went out earlier today and I turned my computer off just in case.... I came back 2 hours later going into minecraft on multiplayer and all of the servers I enjoying playing are all giving me the same issue.. : io.netty.channel.AnnotatedChannel.ConnetionException: Connetion refused: no furthur information error. If you have answers pleas
#1619 [19:44] <MrMTB> e do tell.
#1620 [19:45] <CubeTheThird> MrMTB, let's try doing a clean install of the game. Can you open the .minecraft folder?
#1621 [19:45] <MrMTB> Yes
#1622 [19:46] <CubeTheThird> MrMTB, ok first I want you to backup/copy your servers.dat and any worlds/screemshots and stuff you plan on keeping
#1623 [19:47] <MrMTB> Okay Done.
#1624 [19:47] * JorjaAnn [webchat@67.213.24.129] has joined #minecrafthelp
#1625 [19:48] <CubeTheThird> MrMTB, next, with the game launcher closed, delete everything inside the .minecraft folder
#1626 [19:48] * SomeAznGuy [webchat@c-67-162-114-181.hsd1.il.comcast.net] has joined #minecrafthelp
#1627 [19:48] <SomeAznGuy> So im trying to log into my old acc
#1628 [19:48] <SomeAznGuy> it says it was migrated but i can't reset the password
#1629 [19:48] <JorjaAnn> Is there anything I can do to help stop getting Minecraft 1.1?(not responding)? This happens on Java versoins of minecraft and everything is up to date
#1630 [19:49] <SomeAznGuy> and it let me make a new account with my old email
#1631 [19:49] <CubeTheThird> JorjaAnn, you're playing version 1.1?
#1632 [19:49] <MrMTB> okay its deleting everything
#1633 [19:49] <SomeAznGuy> do i just need to sit and wait for support?
#1634 [19:49] <JorjaAnn> It happens in 12 13 14
#1635 [19:49] <CubeTheThird> SomeAznGuy, what's your minecraft username?
#1636 [19:49] <Luna88> When I go to force quit to uninstall it's not even there, so it looks like it's not even downloading properly.
#1637 [19:49] <SomeAznGuy> SomeAznGuy
#1638 [19:49] <CubeTheThird> ??> JorjaAnn tools/hjt
#1639 [19:49] <Mightyena> JorjaAnn: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1640 [19:49] <Mightyena> JorjaAnn: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#1641 [19:50] <CubeTheThird> Luna88, let's see if there are any logs
#1642 [19:50] <CubeTheThird> ??> Luna88 mac/.minecraft
#1643 [19:50] <Mightyena> Luna88: To get at Minecraft's locally stored files on a Mac, in the Finder, from the Go menu, select 'Go to Folder', and type in: ~/Library/Application Support/minecraft, and click Go.
#1644 [19:50] <JorjaAnn> https://paste.ubuntu.com/p/nx6QHqFFZc/
#1645 [19:51] <CubeTheThird> SomeAznGuy, as far as I can tell that username was changed earlier this year. Assuming you didn't change it yourself, your account was likely compromised
#1646 [19:51] <CubeTheThird> JorjaAnn, ok one moment
#1647 [19:51] <SomeAznGuy> it might of been me
#1648 [19:51] <SomeAznGuy> i am not totally sure
#1649 [19:52] <SomeAznGuy> its been awhile since i logged in but acc might have been compromised as it was a super old acc
#1650 [19:52] <CubeTheThird> SomeAznGuy, the new name is IsExcellentmen
#1651 [19:52] <CubeTheThird> JorjaAnn, hmm ok. Let's check your video drivers in that case
#1652 [19:52] <SomeAznGuy> oh yea someone else definitly logged in as me
#1653 [19:52] <CubeTheThird> ??> JorjaAnn win/dxdiag
#1654 [19:52] <Mightyena> JorjaAnn: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1655 [19:52] <SomeAznGuy> since i always use SomeAsianGuy as my acc
#1656 [19:52] <CubeTheThird> SomeAznGuy, you'll have to contact Mojang about that
#1657 [19:52] <SomeAznGuy> or some version of it
#1658 [19:52] <CubeTheThird> ??> SomeAznGuy mojang/email
#1659 [19:52] <Mightyena> SomeAznGuy: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1660 [19:52] <Mightyena> SomeAznGuy: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1661 [19:53] <SomeAznGuy> i did send a support ticket
#1662 [19:53] <SomeAznGuy> so i have to wait a month?
#1663 [19:53] <CubeTheThird> SomeAznGuy, ok cool. Did you get the auto response with the case number?
#1664 [19:53] <JorjaAnn> https://paste.ubuntu.com/p/ScSzwPkWs8/
#1665 [19:53] <SomeAznGuy> no case number
#1666 [19:53] <SomeAznGuy> but got the auto response
#1667 [19:53] <CubeTheThird> SomeAznGuy, hmm odd. Normally there's a case number in the email. In any case, if you got the auto response all I can tell you is to wait
#1668 [19:54] <CubeTheThird> JorjaAnn, ok one sec
#1669 [19:54] <MrMTB> When Im deleting the .minecraft items it wouldnt let me do " libraries, logs, versions, and the launcher_log..
#1670 [19:54] <CubeTheThird> JorjaAnn, alright looks like you need a driver update. download and install https://www.nvidia.com/Download/driverResults.aspx/147182/en-us
#1671 [19:54] <SomeAznGuy> so its a 2 month wait time?
#1672 [19:54] <CubeTheThird> MrMTB, is the game launcher closed?
#1673 [19:55] <MrMTB> Yes
#1674 [19:55] <JorjaAnn> I have that and it says they are up to date
#1675 [19:55] <CubeTheThird> SomeAznGuy, it varies, since they will prioritize tickets differently, but possibly
#1676 [19:55] <CubeTheThird> MrMTB, hmm. Can you reboot your computer and try again to do it
#1677 [19:55] <MrMTB> okay for some reason it works
#1678 [19:55] <CubeTheThird> MrMTB, lol ok...
#1679 [19:55] <SomeAznGuy> should i add that my account was compromised some how?
#1680 [19:55] <CubeTheThird> JorjaAnn, what's the exact message you're getting?
#1681 [19:55] <MrMTB> I closed it and re opened
#1682 [19:56] <CubeTheThird> SomeAznGuy, might be a good idea
#1683 [19:56] <JorjaAnn> minecraft 1.12.2 (not Responnding)
#1684 [19:56] <CubeTheThird> JorjaAnn, sorry I mean with the driver update
#1685 [19:56] * spooky [webchat@mta-107-12-181-246.nc.rr.com] has joined #minecrafthelp
#1686 [19:56] <JorjaAnn> I closed it and do not remember what it said
#1687 [19:56] <spooky> hey
#1688 [19:56] <SomeAznGuy> so i should submit another ticket?
#1689 [19:56] <MrMTB> I deleted everything now what else
#1690 [19:57] <CubeTheThird> SomeAznGuy, hmm that's not generally recommended. You should probably wait for their response and mention it then
#1691 [19:57] <CubeTheThird> MrMTB, re-open the launcher and see if that helps
#1692 [19:57] <CubeTheThird> hello spooky
#1693 [19:57] <spooky> so, im having issues with my friend connecting to a minecraft server im hosting on my computer, can yall help
#1694 [19:57] <SomeAznGuy> oh ok
#1695 [19:58] <CubeTheThird> spooky, what issues?
#1696 [19:58] <spooky> the two people to try and join have gotten the "io.netty.channel.abstractchannel$annotatedconnectexception" error
#1697 [19:58] <CubeTheThird> spooky, what's the server address?
#1698 [19:59] <spooky> is there dms on this chat?
#1699 [19:59] <CubeTheThird> spooky, ya that's not your public address. That's your private address
#1700 [19:59] <CubeTheThird> spooky, your public address is 107.12.181.246
#1701 [19:59] <spooky> oh
#1702 [20:00] <spooky> sorry, ill have my friend try to join it
#1703 [20:00] <CubeTheThird> spooky, and from a quick ping test, shows it to be a working connection to a server
#1704 [20:00] <spooky> ill say the result
#1705 [20:00] <spooky> oh crap it worked
#1706 [20:00] <CubeTheThird> spooky, awesome
#1707 [20:01] <spooky> that was dumb, i had so much trouble before i thought it was gonna be complicated this time
#1708 [20:01] <spooky> thanks
#1709 [20:01] <CubeTheThird> spooky, hey that means you set it up correctly, which many people have trouble with
#1710 [20:01] <CubeTheThird> spooky, have fun~
#1711 [20:02] <MrMTB> I hit play and now I'm waiting for it to load.
#1712 [20:03] <spooky> he cant mine anything i prolly need to raise the RAM usage oops lol
#1713 [20:03] <CubeTheThird> spooky, nah, it's probably spawn protection
#1714 [20:03] <CubeTheThird> spooky, have them move away from the spawn area
#1715 [20:03] <JorjaAnn> I just updated the driver Sunday
#1716 [20:04] <CubeTheThird> JorjaAnn, the driver version your report has says it's from last year
#1717 [20:04] <JorjaAnn> I looked and it shows that I updated
#1718 [20:04] <CubeTheThird> JorjaAnn, looked where?
#1719 [20:04] <JorjaAnn> I went to the drivger
#1720 [20:05] <CubeTheThird> JorjaAnn, ok... can you try installing the one I linked to you? it's definitely newer than what your report says
#1721 [20:06] <JorjaAnn> It was installed 7/7/2019
#1722 [20:06] <MrMTB> Also I wanted to say but I played this morning before it happend
#1723 [20:06] <JorjaAnn> I HAVE PROOF
#1724 [20:06] * BonesMalin [webchat@23-118-93-26.lightspeed.tukrga.sbcglobal.net] has joined #minecrafthelp
#1725 [20:06] <SomeAznGuy> should i just rebuy minecraft or wait for support?
#1726 [20:07] <SomeAznGuy> i only paid like $10 or something originally
#1727 [20:07] <CubeTheThird> JorjaAnn, I don't doubt you tried updating on that day, but your report shows the update wasn't applied
#1728 [20:07] <JorjaAnn> Here is the proof http://tinypic.com/view.php?pic=htb6eg&s=9#.XSku6Ht7n6E
#1729 [20:07] <CubeTheThird> SomeAznGuy, that's entirely up to you
#1730 [20:08] <JorjaAnn> the report is wrtong
#1731 [20:08] <SomeAznGuy> would they refund me if i got my acc back lol?
#1732 [20:09] <BonesMalin> Endermen are barely dropping xp for me. At my farm they would drops tons of orbs, now they drop almost none. I recently switched to a paper.jar instead of vanilla
#1733 [20:09] <CubeTheThird> JorjaAnn, the report is never wrong. That day shows when the driver was installed. The report tells me what day the driver was created, i.e. the version you have installed
#1734 [20:09] <CubeTheThird> SomeAznGuy, I have no idea to be honest. The normal policy is 10 day refund
#1735 [20:09] <CubeTheThird> BonesMalin, sorry we only assist with vanilla minecraft here
#1736 [20:09] <spooky> the lag is consistent and not just mining related
#1737 [20:10] * BonesMalin [webchat@23-118-93-26.lightspeed.tukrga.sbcglobal.net] has quit. (Client Quit)
#1738 [20:10] <CubeTheThird> spooky, do you experience lag?
#1739 [20:10] <spooky> yes, i do. i got kicked repeatedly
#1740 [20:10] <spooky> i got rubberbanded acouple times
#1741 [20:11] <CubeTheThird> spooky, hmm you're hosting it on the same computer you play on?
#1742 [20:11] <spooky> yes
#1743 [20:11] <CubeTheThird> spooky, how much memory did you allocate to the server initially?
#1744 [20:11] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has quit. (Quit: Leaving)
#1745 [20:11] <spooky> 2 gb of RAM, i was about to ask if i could increase the RAM without deleting everything and starting over
#1746 [20:12] <CubeTheThird> spooky, ya, although 2 should be pretty decent. If you want to change it you can stop the server by running the /stop command
#1747 [20:13] <spooky> yes, but in a tutorial i used, the RAM usage was set in the text file i turned into the run.bat file
#1748 [20:13] <CubeTheThird> spooky, yes, that's right. You just have to edit the file when the server isn't running
#1749 [20:13] <spooky> now that its the run.bat file i cant change it, can i?
#1750 [20:14] <CubeTheThird> spooky, right-click -> edit
#1751 [20:14] <spooky> oh
#1752 [20:14] <spooky> bruh
#1753 [20:14] <JorjaAnn> So the control panel where installed programs are is lying to me
#1754 [20:14] <CubeTheThird> JorjaAnn, it just tells you when the programs were installed. Even if you installed 10 year old software, it would still tell you the day you added it
#1755 [20:15] <MrMTB> Okay Minecraft has finally loaded
#1756 [20:15] <JorjaAnn> Driver Version: 26.21.14.3086 that is the driver I have
#1757 [20:16] <JorjaAnn> but I guess I am tooo effing stupid to know what the effingf hell I fucking have
#1758 [20:16] <Absol> JorjaAnn: Please keep it civil
#1759 [20:17] * Andrew5 [webchat@c-76-116-146-100.hsd1.nj.comcast.net] has joined #minecrafthelp
#1760 [20:17] * SomeAznGuy [webchat@c-67-162-114-181.hsd1.il.comcast.net] has quit. (Quit: webchat.esper.net)
#1761 [20:17] <MrMTB> I just waited all that time and its doing the same issue
#1762 [20:18] <spooky> i got timed out
#1763 [20:18] <CubeTheThird> spooky, did you stop the server?
#1764 [20:18] <CubeTheThird> MrMTB, what anti-virus and firewall software do you have?
#1765 [20:18] * bigmeat3 [webchat@99-182-222-197.lightspeed.hstntx.sbcglobal.net] has joined #minecrafthelp
#1766 [20:18] <spooky> no
#1767 [20:18] <Andrew5> Hi i'm trying to start a private server that only me and my friends can play on, I downloaded all the files, I port forwarded and I keep on getting a error msg whenever I enter my ip. Someone please help
#1768 [20:18] <MrMTB> How do I check
#1769 [20:19] <CubeTheThird> spooky, make sure you do that before you change the file
#1770 [20:19] <CubeTheThird> Andrew5, are you hosting it on the same device you're playing on?
#1771 [20:19] <CubeTheThird> ??> MrMTB tools/hjt
#1772 [20:19] <Mightyena> MrMTB: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1773 [20:19] <Mightyena> MrMTB: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#1774 [20:19] * Riley [webchat@S0106bcd16530767e.lb.shawcable.net] has joined #minecrafthelp
#1775 [20:20] * Flushyy_ [webchat@a83-132-216-83.cpe.netcabo.pt] has joined #minecrafthelp
#1776 [20:20] <Riley> howdy, stuck on "generating world" when trying to join a friends realm. Tried a reinstall as well as some option changes. any help appreciated.
#1777 [20:20] <bigmeat3> ayy, i'm trying to download version 1.14.3 and I am getting the error "Unable to save download" on sorts of files.... I checked for bytefence and I don't have it. I also disabled my anti-malware. Any tips?
#1778 [20:20] <Andrew5> CubeTheThird, Yes? I have Minecraft and the sever files on the same computer, I am trying to get my friends from across town to join
#1779 [20:21] <MrMTB> https://paste.ubuntu.com/p/6RDmYhpKxy/
#1780 [20:21] <Flushyy_> Hello guys im having this error when connecting to a server
#1781 [20:21] <Flushyy_> java.ioexception an existing connection was forcibly closed by the remote host
#1782 [20:21] <Flushyy_> what could i do?
#1783 [20:21] <bigmeat3> install java offline iirc
#1784 [20:21] <CubeTheThird> Riley, are you able to join public servers?
#1785 [20:22] <Flushyy_> bigmeat3how do i do that?
#1786 [20:22] <Riley> yes
#1787 [20:22] <CubeTheThird> Andrew5, ok, in that case you should be joining with localhost as your server IP
#1788 [20:22] <bigmeat3> java site
#1789 [20:22] <CubeTheThird> Flushyy_, a specific server or any?
#1790 [20:22] <JorjaAnn> So as I have shown I did install a driver on 7/7
#1791 [20:22] * UnkownEver [webchat@cpe-23-241-185-202.socal.res.rr.com] has joined #minecrafthelp
#1792 [20:22] <CubeTheThird> bigmeat3, do you have bytefence installed?
#1793 [20:22] <Flushyy_> a specific server CubeTheThird
#1794 [20:22] <Flushyy_> bigmeat3i have it already
#1795 [20:22] <bigmeat3> no i do not.. i eve checked
#1796 [20:22] <CubeTheThird> JorjaAnn, yes. I'm not disputing that. I'm asking you to try and install the one I gave you
#1797 [20:23] <bigmeat3> reinstall flushyy
#1798 [20:23] <CubeTheThird> ??> bigmeat3 tools/hjt
#1799 [20:23] <Mightyena> bigmeat3: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1800 [20:23] <Mightyena> bigmeat3: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#1801 [20:23] <JorjaAnn> I did asame issue
#1802 [20:23] <CubeTheThird> Flushyy_, so other servers work?
#1803 [20:23] <MrMTB> https://paste.ubuntu.com/p/6RDmYhpKxy/
#1804 [20:23] <Flushyy_> already did bigmeat3
#1805 [20:23] <Riley> alright for some reason the third install worked fine. thanks anyways guy, appreciate that this chat exists. CubeTheThird
#1806 [20:23] <Flushyy_> ye CubeTheThird
#1807 [20:23] * Riley [webchat@S0106bcd16530767e.lb.shawcable.net] has quit. (Client Quit)
#1808 [20:23] <CubeTheThird> JorjaAnn, can you send me a new dxdiag report?\
#1809 [20:23] <JorjaAnn> \I have had this issue for over a year it has nothoing to do with the video card driver
#1810 [20:23] <CubeTheThird> Flushyy_, what's the address of the server that isn't working?
#1811 [20:23] <bigmeat3> dunno then flushyy ;(
#1812 [20:23] <Flushyy_> CubeTheThird the ip?
#1813 [20:24] <CubeTheThird> Flushyy_, that's right
#1814 [20:24] <Flushyy_> @cube how do i send it to you in private?
#1815 [20:24] <Flushyy_> CubeTheThird
#1816 [20:24] <JorjaAnn> You do not believe that I have the lastest fdriver then I do not need your help
#1817 [20:24] <CubeTheThird> Flushyy_, so it's a private server? do /msg CubeTheThird <message>
#1818 [20:24] <Andrew5> CubeTheThird, what do you mean by that? I am entering my local ip as the ip address which is what it told me to do in a tutorial and it just comes up with this error. its really long but it starts with io.netty
#1819 [20:25] <CubeTheThird> JorjaAnn, suit yourself
#1820 [20:25] <CubeTheThird> JorjaAnn, I've often seen where the driver updater doesn't work properly
#1821 [20:25] <MrMTB> https://paste.ubuntu.com/p/6RDmYhpKxy/
#1822 [20:25] <CubeTheThird> Andrew5, that's incorrect. On the same computer, either use "127.0.0.1" or "localhost", which is the IP that points to yourself
#1823 [20:26] <CubeTheThird> Andrew5, outside your network, people will use your public IP
#1824 [20:26] <CubeTheThird> MrMTB, hmm one moment
#1825 [20:26] <Flushyy_> sended CubeTheThird
#1826 [20:26] <Flushyy_> I think
#1827 [20:26] <CubeTheThird> Flushyy_, ok one sec
#1828 [20:26] <JorjaAnn> As I have said I have had this issue for over a year the graphic card driver is NOT the issue
#1829 [20:27] <bigmeat3> Cube, every time try to It either gets removed or just closes out after I run as administrator
#1830 [20:27] <CubeTheThird> MrMTB, seems you have Norton Installed
#1831 [20:27] <Andrew5> CubeTheThird, that doesn't seem to be working either lol, and when I first gave my friends my ip the said it wasn't working either
#1832 [20:27] <MrMTB> Yes
#1833 [20:27] <Andrew5> CubeTheThird, It only works if I enter my IPv4
#1834 [20:27] <MrMTB> But everything was working this morning
#1835 [20:28] <Luna88> Can minecraft not be downloaded to macos? This is the only app I've ever had an issue downloading.
#1836 [20:28] <CubeTheThird> Andrew5, did you change the server-ip line in the server.properties file?
#1837 [20:28] <CubeTheThird> MrMTB, and it only started when your PC shut down?
#1838 [20:28] <CubeTheThird> Luna88, normally it should be able to
#1839 [20:28] * JakeTravis0504 [kiwiirc@c-174-60-196-92.hsd1.pa.comcast.net] has joined #minecrafthelp
#1840 [20:28] * Espercorn kicked JakeTravis0504 from #minecrafthelp (Reason: akeTravis0504 :Banned: Please use our official client: https://minecraftirc.net/minecrafthelp/landing)
#1841 [20:28] <Andrew5> CubeTheThird, Yes I have it as my IPv4
#1842 [20:29] <CubeTheThird> Andrew5, yup that's the problem. The server-ip should be blank
#1843 [20:29] <MrMTB> So the power went out and my computer shut off when that happened and it did that three times really fast. so after it did that I just shut off my pc before it boooted
#1844 [20:29] <Luna88> Went through all the instructions and no go. Time to report to credit card co. I guess.
#1845 [20:29] <CubeTheThird> MrMTB, hmm ok. There's a couple things I'd like to try. Are you able to open cmd as administrator?
#1846 [20:29] <Andrew5> CubeTheThird, just have nothing there? and also when I port fowarded I was supposed to use my ipv4 is that correct?
#1847 [20:30] * bigmeat3 [webchat@99-182-222-197.lightspeed.hstntx.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#1848 [20:30] <CubeTheThird> Luna88, we can try enabling the beta launcher. Do you have the minecraft folder open?
#1849 [20:30] <MrMTB> uhh is that where you go into search and type in cmd at start?
#1850 [20:30] <Luna88> No, I dumped it.
#1851 [20:30] <CubeTheThird> Andrew5, yes leave nothing there (e.g. server-ip= )
#1852 [20:30] <CubeTheThird> Andrew5, you should be port forwarding to your ipv4 yes, either 192.168... or 10.0....
#1853 [20:31] <CubeTheThird> Luna88, ok can you re-open it?
#1854 [20:31] <CubeTheThird> ??> MrMTB win/cmd/admin
#1855 [20:31] <Mightyena> MrMTB: In the start menu/screen, search for "cmd" (without quotes). Right-click on the result listed as "cmd.exe", and choose Run as Administrator.
#1856 [20:31] <Flushyy_> CubeTheThird im still here xD
#1857 [20:31] <MrMTB> okay I did that
#1858 [20:32] <CubeTheThird> Flushyy_, what anti-virus and firewall software do you have?
#1859 [20:32] <Andrew5> CubeTheThird, ok and what IP should I give my friends, My IPv4? or my IP?
#1860 [20:32] <CubeTheThird> MrMTB, ok, run this command: /sfc scannow
#1861 [20:32] <CubeTheThird> Andrew5, your friends should have your public IP
#1862 [20:32] <Flushyy_> Windows Defender CubeTheThird
#1863 [20:32] <Andrew5> CubeTheThird, and should I be able to connect to the server with my IP address is does it not work for me?
#1864 [20:32] <CubeTheThird> ??> Flushyy_ tools/hjt
#1865 [20:32] <Mightyena> Flushyy_: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1866 [20:32] <Mightyena> Flushyy_: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#1867 [20:32] <CubeTheThird> Andrew5, on the same device, you should not be using your IP address. That's only for people outside your network
#1868 [20:33] <MrMTB> okay now what
#1869 [20:33] <CubeTheThird> MrMTB, wait for it to finish
#1870 [20:33] <MrMTB> it did
#1871 [20:33] <CubeTheThird> MrMTB, oh.. wait I entered that wrong. sfc /scannow
#1872 [20:34] <Luna88> No, I've gone through a lot of attempts and minecraft doesn't offer anything. My credit card co. is denying payment. Thanks for the help
#1873 [20:34] <CubeTheThird> alrighty
#1874 [20:34] <Andrew5> CubeTheThird, my friend is gonna try connecting can I stay in this lobby just in case it doesn't work?
#1875 [20:34] <CubeTheThird> Andrew5, ya of course
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#1877 [20:35] <CubeTheThird> Andrew5, by the way, make sure you've stopped and restarted the server, in case you haven't
#1878 [20:35] <Andrew5> CubeTheThird, also I just wanted to make sure I typed into my browser whats my ip and a website came up with it, would that be accurate or is it on my computer somewhere
#1879 [20:35] <CubeTheThird> Andrew5, your public IP is 76.116.146.100
#1880 [20:36] <Andrew5> CubeTheThird, how did you get that lol
#1881 [20:36] <Flushyy_> CubeTheThird i´ve sent the ubuntu pastebin link
#1882 [20:36] <CubeTheThird> Andrew5, it's public
#1883 [20:36] <CubeTheThird> Andrew5, literally every web service you visit uses it to talk to you
#1884 [20:36] <Andrew5> CubeTheThird, lol
#1885 [20:36] <spooky> i keep getting "removed by a remote host"
#1886 [20:37] <Flushyy_> spooky java.ioexception an existing connection was forcibly closed by the remote host
#1887 [20:37] <Flushyy_> Its this one error ocorring to u too?
#1888 [20:37] <CubeTheThird> Flushyy_, hmm I'm not seeing anything on your system that would cause issues. My concern is that it's being blocked because you're using a different port
#1889 [20:37] <Flushyy_> Where do i check that
#1890 [20:37] <Flushyy_> CubeTheThird
#1891 [20:37] <spooky> Flushyyy_ yeah it happens to me
#1892 [20:38] <CubeTheThird> spooky, ca you show me the command that's running the server?
#1893 [20:38] <spooky> https://imgur.com/a/Zjg7d4k
#1894 [20:39] <spooky> you mean this?
#1895 [20:39] <CubeTheThird> Flushyy_, the port is in the server IP. My thoughts are it's either a) your router/modem is messing up or blocking the connection, b) your ISP is doing that, or c) you have a very slow ping to the server
#1896 [20:39] <Flushyy_> CubeTheThird At the moment i have 70 ms
#1897 [20:39] <Flushyy_> not that high
#1898 [20:39] <CubeTheThird> Flushyy_, hmm so not that
#1899 [20:39] <Flushyy_> But i just happens some times
#1900 [20:39] <CubeTheThird> spooky, hmm take out the -Xms part. You should only need to set the max ram, not minimum
#1901 [20:39] <Andrew5> CubeTheThird, bro i could kiss you
#1902 [20:40] <CubeTheThird> <3
#1903 [20:40] <CubeTheThird> Andrew5, so all good??
#1904 [20:40] <Andrew5> CubeTheThird, I've been trying to figure that out for days and yes he got in thank you so much!!!!!
#1905 [20:40] <CubeTheThird> Andrew5, glad it works! have fun~
#1906 [20:41] <CubeTheThird> Flushyy_, could also be something on the end of the person hosting it
#1907 [20:41] <Flushyy_> CubeTheThird Its a vps hosting it
#1908 [20:41] <MrMTB> Its at 19% and it just said Windows Resourse Protection could not preform the requested operation.
#1909 [20:41] <Flushyy_> CubeTheThird a friend of mine created teh server
#1910 [20:42] <Flushyy_> the*
#1911 [20:42] <JorjaAnn> Because no one believes me https://paste.ubuntu.com/p/JpwKs4NDK5/
#1912 [20:44] <MrMTB> Man, I just wanna play with my friends its been 2 hours and this has never happened before
#1913 [20:45] <Flushyy_> CubeTheThird soo what should i do?
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#1916 [20:48] <MrMTB> I can get on one server and its play.pvpwars.com
#1917 [20:49] <CubeTheThird> MrMTB, uhh.. so wait did it just stop then?
#1918 [20:49] <MrMTB> no it wont let me go on any others
#1919 [20:49] <CubeTheThird> Flushyy_, hmm that doesn't sound like the culprit then
#1920 [20:50] <Flushyy_> CubeTheThird true
#1921 [20:50] <CubeTheThird> MrMTB, hmm ok run this command: netsh winsock reset
#1922 [20:50] <CubeTheThird> JorjaAnn, ok now it's reporting the newer driver version. Can you reboot your PC for good measure
#1923 [20:50] <JorjaAnn> already did
#1924 [20:51] <CubeTheThird> JorjaAnn, but you haven't left the chat?
#1925 [20:51] <JorjaAnn> different computer
#1926 [20:51] * JorjaAnn [webchat@67.213.24.129] has quit. (Quit: webchat.esper.net)
#1927 [20:51] <CubeTheThird> JorjaAnn, ah gotcha :p
#1928 [20:51] <CubeTheThird> or... ok then
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#1930 [20:52] <CubeTheThird> Flushyy_, apart from trying to lower or disable your router/modem firewall, I'm not really sure what else to test
#1931 [20:53] <Flushyy_> CubeTheThird how do i do that?
#1932 [20:53] <CubeTheThird> Flushyy_, do you know how to access your router settings?
#1933 [20:53] <Flushyy_> CubeTheThird ye write the ip on the brwoser rigth?
#1934 [20:53] <Flushyy_> browser*
#1935 [20:54] <CubeTheThird> Flushyy_, yuppers
#1936 [20:54] <Flushyy_> K
#1937 [20:54] <Flushyy_> i do that and then?
#1938 [20:54] <CubeTheThird> Flushyy_, once you've got it open, see if you can find settings for Firewall, Filtering or Security
#1939 [20:55] * MrMTB [webchat@107-198-180-101.lightspeed.brhmal.sbcglobal.net] has joined #minecrafthelp
#1940 [20:55] <Flushyy_> CubeTheThird uh i find security but just says basic sec. advanced sec. local mana. remote mana
#1941 [20:56] <MrMTB> uhh what was the command i needed to do, it wanted me to restart my pc
#1942 [20:57] <CubeTheThird> Flushyy_, under either basic or advanced settings?
#1943 [20:57] <CubeTheThird> MrMTB, netsh winsock reset, but running that normally gets you to reboot after. Can you try the game first?
#1944 [20:57] <Flushyy_> Ye under it
#1945 [20:57] <MrMTB> sure
#1946 [20:57] <CubeTheThird> Flushyy_, you find firewall there?
#1947 [20:58] <Flushyy_> nope
#1948 [20:59] <CubeTheThird> Flushyy_, hmm it's possible too that your router doesn't have a configurable firewall
#1949 [20:59] <Flushyy_> ye
#1950 [20:59] <Flushyy_> soo how do i do that?
#1951 [20:59] <CubeTheThird> Flushyy_, sorry I'm kinda out of ideas
#1952 [20:59] <Flushyy_> np :D
#1953 [20:59] * manning [webchat@c-174-53-128-160.hsd1.mn.comcast.net] has joined #minecrafthelp
#1954 [21:00] <MrMTB> it still says the same thing
#1955 [21:00] <manning> i cant make a purchase because it keeps saying too many attempts, i had my info wrong but it is fixed now
#1956 [21:00] <CubeTheThird> MrMTB, alright. was it the sfc command or the netsh command that had you reboot?
#1957 [21:01] <MrMTB> netsh
#1958 [21:01] * JorjaAnn [webchat@67.213.24.129] has joined #minecrafthelp
#1959 [21:01] <CubeTheThird> manning, you'll have to wait maybe an hour before trying again, or try on a device
#1960 [21:01] * Joel [webchat@c122-106-235-210.belrs3.nsw.optusnet.com.au] has joined #minecrafthelp
#1961 [21:02] <JorjaAnn> computer decide to restart sorry
#1962 [21:02] <CubeTheThird> lol ok
#1963 [21:02] <Guest9956> hi guys can anyone help me, i have deactivated my account recently and would like to reactivate it but i do not know how.
#1964 [21:02] <CubeTheThird> Guest9956, you have to contact Mojang
#1965 [21:02] <CubeTheThird> ??> Guest9956 mojang/email
#1966 [21:02] <Mightyena> Guest9956: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1967 [21:02] <Mightyena> Guest9956: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1968 [21:02] <CubeTheThird> sorry I g2g
#1969 [21:03] <MrMTB> but my issue
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#1972 [21:03] <Guest9956> ok thank u
#1973 [21:04] <JorjaAnn> Still have the not responding error
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#1976 [21:07] * MrMTB [webchat@107-198-180-101.lightspeed.brhmal.sbcglobal.net] has joined #minecrafthelp
#1977 [21:08] <Day> Hello, im currently trying to claim my version of minecraft java. I went to the web site and filled out the sign up and put in the code i had from the pre paid card. however when i hit redeem it just says at the top placing order. it has said that for about an hour now. i got an email saying the code was redeemed but i still cant play or see th
#1978 [21:08] <Day> e aplication in my launcher
#1979 [21:09] <MrMTB> io.netty.channel.AnnotatedChannel.ConnetionException: Connetion refused: no furthur information error. I had a power outage in my house and everytime I go into multiplayer it gavee me that error on every server I had except for play.pvpwars.com.... any answers?
#1980 [21:17] <MrMTB> ????
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#1982 [21:19] * FlowingAbility__ [webchat@187.112.28.207.static.host.gvt.net.br] has joined #minecrafthelp
#1983 [21:19] <dragonlover> I am stuck in a tiny room and cannot get out. I cannot break through by using my mouse. Is there any other way to get out and/or to break things like blocks,trees,walls,etc,>
#1984 [21:22] * FlowingAbility__ [webchat@187.112.28.207.static.host.gvt.net.br] has quit. (Client Quit)
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#1986 [21:25] * dragonlover [webchat@199-168-200-4.Skyrunner.net] has joined #minecrafthelp
#1987 [21:28] <JorjaAnn> I guess I will just deal with the not responding error like I have been for a year
#1988 [21:29] * FireFly [webchat@cpe-65-27-79-186.new.res.rr.com] has joined #minecrafthelp
#1989 [21:30] <Day> its frusturating but people over there are most likely sleeping
#1990 [21:30] <Day> there based in sweeden
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#1992 [21:39] * gsgs [webchat@70-36-55-52.dyn.novuscom.net] has joined #minecrafthelp
#1993 [21:39] <gsgs> Everytime I log in it says "Unable to start the Minecraft Runtime environment."
#1994 [21:40] <gsgs> i mean i every time i try to install minecraft
#1995 [21:41] * SaturnCactus_ [webchat@179-225-129-60.user.vivozap.com.br] has joined #minecrafthelp
#1996 [21:41] <JorjaAnn> Is there anything I can do to help stop getting Minecraft 1.1?(not responding)? This happens on Java versoins of minecraft and everything is up to date
#1997 [21:43] <gsgs> Every time I try to install minecraft it says "Unable to start he Minecraft Runtime Environment. This is most likely caused by a corruption. Please try to reinstall minecraft"
#1998 [21:44] <gsgs> Hello?
#1999 [21:47] * Leggo [webchat@cpe-174-96-180-41.columbus.res.rr.com] has joined #minecrafthelp
#2000 [21:47] <SaturnCactus_> Hello, I recently signed up for minecraft earth to get the skin, the skin was bought by me and is in my shopping cart, but I can not remove it to use, I would like your help, thank you for the attention, forgive my English is horrible, I'm Brazilian and not very accustomed to this language.
#2001 [21:47] * X3 [webchat@75-133-138-42.dhcp.stls.mo.charter.com] has joined #minecrafthelp
#2002 [21:48] <Leggo> Hi! So you all probably see this issue a lot. I am trying to set up a multiplayer server, but every time I try to connect, I always get the message of "io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection timed out: No further information:". Does anyone know what to do? Thanks in advance.
#2003 [21:49] <X3> Can anyone help me with the Java(TM) SE Binary not respondong, havnt been able to play since purchase yet
#2004 [21:50] <Leggo> X3 Is your Java updated?
#2005 [21:51] <X3> yea, everything is up to date
#2006 [21:51] <X3> watched every video and read everything ion know no more lmao
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#2009 [21:53] * Vex is now known as Guest33121
#2010 [21:53] <Guest33121> whenever i try to place an order for minecraft, it gives me the message, 'An error occurred while placing order, please verify credit card info and try again' what do i do?
#2011 [21:54] <Guest33121> i've tried calling my card provider and they've sad that my card was valid for purchase
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#2014 [21:56] * vex [webchat@cpe-23-243-70-68.socal.res.rr.com] has joined #minecrafthelp
#2015 [21:56] <vex> Whenever i try to place an order for minecraft, it gives me the message, 'An error occurred while placing order, please verify credit card info and try again' what do i do?
#2016 [21:57] * vex is now known as Guest81914
#2017 [21:57] <gsgs> Every time I try to install minecraft it says "Unable to start he Minecraft Runtime Environment. This is most likely caused by a corruption. Please try to reinstall minecraft"
#2018 [21:57] * Guest81914 [webchat@cpe-23-243-70-68.socal.res.rr.com] has quit. (Client Quit)
#2019 [21:57] <gsgs> I uninstalled it because it wouldn't let me join any server without saying "can't authenticate connection"
#2020 [21:57] <gsgs> now i cant even play the game...
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#2023 [22:01] <hello> is there any way to find out my old username,
#2024 [22:01] <RadioactveToxin> Account security questions have been forgotten and Im trying to reset it but I cant for some reason as mojang isnt sending the mail to tell me how to reset it. What could I do to get reset these question when I can't get mail.
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#2027 [22:03] * vex is now known as Guest83358
#2028 [22:03] <Guest83358> Whenever I try to purchase minecraft it gives me the message, 'An error occurred while placing order, please verify credit card info and try again' what do i do? ive contacted my card provider to make sure that it allows international purchases also
#2029 [22:04] * jeffHeff23 [webchat@c-73-50-126-94.hsd1.il.comcast.net] has joined #minecrafthelp
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#2033 [22:09] <jeffHeff23> I need help with an "io.netty.channel.apstractchannel$annotatedconnectexeption: connection refused: no further information" this happens every time i try go on a multiplayer server but singleplayer is fine
#2034 [22:12] * Day [webchat@68-113-145-143.dhcp.mdsn.wi.charter.com] has quit. (Quit: webchat.esper.net)
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#2037 [22:18] * Pete is now known as Guest48564
#2038 [22:18] <Guest48564> My minecraft won't start after I launch it. It keeps saying not responding. What can I do?
#2039 [22:19] <jeffHeff23> yea no one is responding
#2040 [22:19] <Guest48564> oh
#2041 [22:19] <Guest48564> well thank you for that heads up
#2042 [22:19] <jeffHeff23> np
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#2045 [22:24] * classicgamer7 [webchat@ip72-198-214-226.om.om.cox.net] has joined #minecrafthelp
#2046 [22:24] <Braveheart122> i cant migrate my account because i dont remember my old email. is there a way to do that without it while iknow my old login info
#2047 [22:24] <JorjaAnn> Is there anything I can do to help stop getting Minecraft 1.1?(not responding)? This happens on Java versoins of minecraft and everything is up to date
#2048 [22:27] * BT [webchat@47-39-246-42.dhcp.unas.mo.charter.com] has joined #minecrafthelp
#2049 [22:28] <BT> I can't get into my migrated account
#2050 [22:38] * Bailey [webchat@76-221-149-152.lightspeed.fyvlar.sbcglobal.net] has joined #minecrafthelp
#2051 [22:39] <Bailey> Hi I made an account a longgg time ago and I remember my username but not my email or password its been so long it said my account already got migrated but I have no clue to where
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#2056 [22:46] <Reese> Is there a way to change the Java version to the Windows 10 version?
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#2058 [23:08] * scleptic [webchat@70-36-55-52.dyn.novuscom.net] has joined #minecrafthelp
#2059 [23:08] <scleptic> everytime i try to install minecraft it says unable to start runtime enviroment and i need to re instal
#2060 [23:08] <scleptic> i have tried everything nothing works
#2061 [23:08] <scleptic> I just want to play MC it just won't let me download it :/
#2062 [23:09] <scleptic> can anybody help me?
#2063 [23:13] <scleptic> helllo?????
#2064 [23:13] <scleptic> i have been working on this for 14 hours nothing works is anyone who can help me here?
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#2067 [23:34] * Horizon [webchat@c-73-45-151-105.hsd1.in.comcast.net] has joined #minecrafthelp
#2068 [23:34] <Horizon> Hello?
#2069 [23:34] <Horizon> Hello, Ive tried emailing before but I forgot why it didn't go well. But the story is that I deleted my email. I cant login because I deleted the "xavebuscus@gmail.com" email account. And when I try to login to the account. Security questions come up. My dad made my account back when I was 8 so I'm not sure what they are. I tried asking him but he
#2070 [23:34] <Horizon> said he forgot. Will you please help me.
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#2072 [23:39] <JorjaAnn> Is there anything I can do to help stop getting Minecraft 1.1?(not responding)? This happens on Java versoins of minecraft and everything is up to date
#2073 [23:43] * scleptic [webchat@70-36-55-52.dyn.novuscom.net] has joined #minecrafthelp
#2074 [23:44] <scleptic> https://pastebin.com/UYkLVbuHthis is what happens when i try to install minecraft
#2075 [23:45] <scleptic> can anybody please help me?
#2076 [23:46] <scleptic> https://pastebin.com/B2Z0eyzf i mean
#2077 [23:50] * Hello [webchat@122-57-226-237-adsl.sparkbb.co.nz] has joined #minecrafthelp
#2078 [23:51] <Hello> I have an issue with joining a server from a macOS to a windows 10
#2079 [23:51] <Hello> Two macbooks can join to each other, but the windows 10 can not host or join
#2080 [23:52] <Hello> the error log is
#2081 [23:53] <Hello> https://paste.gg/p/anonymous/ae31db4ac302451ba0d4d6af700e86b4
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#2083 [23:54] <scleptic> are any mods or admins here??? I was here 3 months ago and the mods and admins responded instantly now I haven't seen a mod in 12+ hiyrs
#2084 [23:55] <scleptic> hours*
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