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#2 [00:23] * choochoosole [webchat@cpe-72-130-214-25.hawaii.res.rr.com] has joined #minecrafthelp
#3 [00:24] <choochoosole> HI, im currently unable yto play minecraft
#4 [00:24] <choochoosole> i get the same error everytime i try to build a new world or open an old one
#5 [00:24] <choochoosole> The game crashed whilst mouseclicked event handler
#6 [00:24] <choochoosole> Error: java.lang.IllegalStateException: failed to create a child event loop
#7 [00:25] <choochoosole> ive tried changing rules with the firewall uninstalling and reinstalling java and minecraft and many other things. it appears to be omething going on locally though i dont know what
#8 [01:03] * Ike [~sid14726@185.80.227.30] has joined #minecrafthelp
#9 [01:26] <SlimeDiamond> win 20
#10 [01:27] <SlimeDiamond> oops
#11 [01:53] * GFY_CrazyMan [webchat@d75-158-132-175.abhsia.telus.net] has joined #minecrafthelp
#12 [01:55] <GFY_CrazyMan> I am unable to type in chat while playing
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#16 [02:45] * ArandomCVN [webchat@cpe-76-173-103-14.hawaii.res.rr.com] has joined #minecrafthelp
#17 [02:50] <ArandomCVN> I just downloaded Minecraft Java edition. I can get into the launcher fine and when I click play I move to the White Mojang screen with a red loading bar. Once the bar gets about 5/6 to the end "Minecraft 1.14.4 is not responding". No matter what I do I cant get past that loading screen. I just bought the game and this is my first time opening it (
#18 [02:50] <ArandomCVN> ive tried like 5 times now to launch the game). anyone got any ideas how to fix it?
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#21 [06:02] * yMarcos_13 [webchat@189.27.125.64.dynamic.adsl.gvt.net.br] has joined #minecrafthelp
#22 [06:03] <yMarcos_13> https://paste.ubuntu.com/p/f972PJgDGS/
#23 [06:09] * Mightyena [~Bot@2604:2dc0:100:21::6] has joined #minecrafthelp
#24 [06:14] * Ralex is now known as Lord_Ralex
#25 [06:20] * yMarcos_137 [webchat@189.27.125.64.dynamic.adsl.gvt.net.br] has joined #minecrafthelp
#26 [06:21] <yMarcos_137> https://paste.ubuntu.com/p/f972PJgDGS/
#27 [06:26] <yMarcos_13> t
#28 [06:30] * yMarcos_13 [webchat@189.27.125.64.dynamic.adsl.gvt.net.br] has quit. (Quit: webchat.esper.net)
#29 [08:14] * NoahsNotHere [webchat@192.240.98.163] has joined #minecrafthelp
#30 [08:15] * Ry [webchat@71.44.218.218] has joined #minecrafthelp
#31 [08:15] <Ry> Hello, I am unable to play Minecraft on Mac OS Catalina
#32 [08:15] <Ry> It immediately crashes
#33 [08:15] <Ry> It won't even load.
#34 [08:15] <Greymagic27> ??> Ry launcher/log-txt
#35 [08:15] <Mightyena> Ry: We need to see your full launcher log, which is created in the game directory.
#36 [08:15] <Mightyena> Ry: First open your .minecraft folder (If you don't know how to get there, ask), then try to launch the game. Then in the .minecraft folder open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#37 [08:15] <Ry> I just get this error "Minecraft Launcher quit unexpectedly "
#38 [08:16] <Ry> One moment
#39 [08:17] <NoahsNotHere> Im having a problem with my minecraft launcher on my Windows 10 computer. I have tried to open Minecraft and its says "Unable to start the minecraft runtime envirnment. This is most likely cause by a curroption. Please try tio reinstall minecraft." I have deleted and redownload Minecraft over 10 times and this is still happening, please help me fi
#40 [08:17] <NoahsNotHere> x it or refund me my money.
#41 [08:17] <Ry> Okay done
#42 [08:17] <Ry> I copy and pasted the error
#43 [08:17] <Greymagic27> NoahsNotHere, Hi. I'd like to start by checking if anything on your PC could be causing the issue
#44 [08:17] <Greymagic27> ??> NoahsNotHere tools/hjt
#45 [08:17] <Mightyena> NoahsNotHere: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#46 [08:17] <Mightyena> NoahsNotHere: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#47 [08:17] <Greymagic27> Ry, Send the URL here
#48 [08:18] <Ry> This is ridiculous
#49 [08:18] <Greymagic27> How so?
#50 [08:18] <Ry> No way I am sending sensitive information into this chat log
#51 [08:18] <Ry> Not for the public to see
#52 [08:18] <Greymagic27> Without the link I can't see the crash log. If you want to send it via PM feel free to do so. /msg greymagic27
#53 [08:19] <Greymagic27> Ry, Do you get the crash when you load up the launcher, or when you load up the game?
#54 [08:20] <NoahsNotHere> It said for somereason your system denied write access to the hosts file.
#55 [08:20] <Greymagic27> NoahsNotHere, That's alright, just hit 'ok' and continue following the steps
#56 [08:20] <Ry> Sent
#57 [08:20] <Greymagic27> Ry, Do you get the crash when you load up the launcher, or when you load up the game?
#58 [08:20] <Ry> Hello
#59 [08:21] <Ry> load game
#60 [08:21] <Ry> It doesnt even launch
#61 [08:21] <Ry> I click the icon and immediately crashes
#62 [08:21] <Greymagic27> Ry, I'd like to get a slightly different log to see if it sheds any light on the crash:
#63 [08:21] <Greymagic27> ??> Ry launcher/log
#64 [08:21] <Mightyena> Ry: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#65 [08:22] <Ry> Sent the log
#66 [08:22] * ba7888b72413a16a [~ba7888b72@66.109.211.150] has quit. (Read error: Connection reset by peer)
#67 [08:22] <Ry> I PMd you
#68 [08:22] <Greymagic27> Ry, Try the workaround here: https://bugs.mojang.com/browse/MCL-12561- It may fix your issue
#69 [08:22] <NoahsNotHere> what do I do with the pastebin?
#70 [08:22] <Greymagic27> NoahsNotHere, Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#71 [08:23] * ba7888b72413a16a [~ba7888b72@66.109.211.150] has joined #minecrafthelp
#72 [08:24] <Ry> Delete the launcher_profiles.json from .minecraft (%appdata%/.minecraft)
#73 [08:24] <Ry> What folder is that in???
#74 [08:24] <Ry> im in the ".minecraft" folder
#75 [08:24] <Ry> I'm on a mac
#76 [08:25] <Greymagic27> It should just be in your minecraft folder. For clarfication this is how you get there
#77 [08:25] <Greymagic27> ??> Ry mac/.minecraft
#78 [08:25] <Mightyena> Ry: To get at Minecraft's locally stored files on a Mac, in the Finder, from the Go menu, select 'Go to Folder', and type in: ~/Library/Application Support/minecraft, and click Go.
#79 [08:25] <Ry> Im there
#80 [08:25] <Ry> no such thing
#81 [08:25] <NoahsNotHere> https://paste.gg/p/anonymous/a8e2e16d90b2449d8f4bc9de7d94912d
#82 [08:25] <Greymagic27> Ry, Hmm ok. Can you send a screenshot of your minecraft folder? I'd just like to double check something
#83 [08:26] <Ry> This is trash
#84 [08:26] <Greymagic27> ??> NoahsNotHere win/qustodio
#85 [08:26] <Mightyena> NoahsNotHere: Certain versions of Qustodio cause issues blocking Minecraft. Uninstall the software, restart your computer, and reinstall it from: https://www.qustodio.com/family/download. After this restart your computer again.
#86 [08:27] <NoahsNotHere> Awesome, thanks you, that is acually I parenting software my parents have put on my computer so ill check it out with them, Is there anyway I can save this chat for refrence?
#87 [08:28] <Greymagic27> NoahsNotHere, Feel free to take a screenshot. There's also this https://kealper.com/irclogs/2019-12-10 which keeps a log of the chat
#88 [08:29] <NoahsNotHere> Thanks Again.
#89 [08:29] <Greymagic27> No problem!
#90 [08:34] <NoahsNotHere> Wait quick question, when uninstalling Qustodio, I will be reinstalling it right?
#91 [08:34] <Greymagic27> Yep, uninstall it, restart your PC and then reinstall it from https://www.qustodio.com/family/download
#92 [08:35] <NoahsNotHere> Okay thanks.
#93 [08:41] * Kat [webchat@85.191.100.211] has joined #minecrafthelp
#94 [08:44] <Kat> Hi my minecraft launcher doesn't launch the game, or anything really. Either there is no reaction to me clicking 'open' or a little pop up appears saying 'updating launcher' but once the update bar has filled up the pop up disappears and nothing more happens. Any suggestions?
#95 [08:45] <Greymagic27> Kat, See the workaround here https://bugs.mojang.com/browse/MCL-12561
#96 [08:46] <Kat> Thank you, it worked
#97 [08:47] * Kat [webchat@85.191.100.211] has quit. (Quit: webchat.esper.net)
#98 [08:54] <NoahsNotHere> One more question. Will Qustodio still block minecraft after I reinstall?
#99 [08:54] <Greymagic27> Possibly. If it does then you'll need to uninstall it
#100 [08:54] <NoahsNotHere> okay thanks
#101 [08:59] * NoahsNotHere [webchat@192.240.98.163] has quit. (Quit: webchat.esper.net)
#102 [09:09] * w0b [webchat@90.215.96.151] has joined #minecrafthelp
#103 [09:09] <w0b> https://paste.ubuntu.com/p/vvgQnfKGkF/
#104 [09:09] <w0b> it won't start it just says - The game crashed whilst unexpected error
#105 [09:09] <w0b> Error: java.lang.RuntimeException: No OpenGL context found in the current thread.
#106 [09:12] <Greymagic27> ??> w0b win/dxdiag
#107 [09:12] <Mightyena> w0b: Follow the instructions here: https://minecrafthopper.net/help/pixel-format-not-accelerated/support/#dxdiag
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#110 [10:01] * Mixolas [webchat@c80-216-182-165.bredband.comhem.se] has joined #minecrafthelp
#111 [10:01] <Mixolas> hello I am having problems updating my server to 1.15
#112 [10:03] <Greymagic27> Mixolas, Hi. What sort of problems?
#113 [10:06] * Brandon [webchat@24-176-66-74.dhcp.hckr.nc.charter.com] has joined #minecrafthelp
#114 [10:07] <Mixolas> I cant seem to update the server I have replaced the server file with the new and updated file on Minecraft.net but it is still a 1.14 server
#115 [10:08] <Brandon> I am using GalliumOS to play minecraft and for a while it worked perfect then one day the launcher didnt work I have fixed the launcher now but the game crashes, and version 14 and up will not load its stuck in preparing mode
#116 [10:08] <Greymagic27> Mixolas, Did you use this server.jar? https://launcher.mojang.com/v1/objects/e9f105b3c5c7e85c7b445249a93362a22f62442d/server.jar
#117 [10:09] <Mixolas> I replaced it with this file https://launcher.mojang.com/v1/objects/3dc3d84a581f14691199cf6831b71ed1296a9fdf/server.jar
#118 [10:09] <Mixolas> so yes
#119 [10:09] <Greymagic27> That file you sent isn't the official server.jar, it's not the same URL as the one I posted
#120 [10:10] <Mixolas> i am unable to open that tab it closes itself
#121 [10:10] <Greymagic27> Mixolas, It should start downloading the server.jar file, does it not?
#122 [10:10] <Brandon> I do not work for them but that means that its a downloaded file
#123 [10:11] <Greymagic27> ??> Brandon launcher/log-txt
#124 [10:11] <Mightyena> Brandon: We need to see your full launcher log, which is created in the game directory.
#125 [10:11] <Mightyena> Brandon: First open your .minecraft folder (If you don't know how to get there, ask), then try to launch the game. Then in the .minecraft folder open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#126 [10:13] <Mixolas> how to i get this .Minecraft folder? is it in %APPDATA%
#127 [10:13] * BatuGK [webchat@5.197.245.127] has joined #minecrafthelp
#128 [10:13] <Greymagic27> Mixolas, Those steps aren't for you. They were for Brandon :P
#129 [10:13] <BatuGK> hi guys i cant enter my minecraft account
#130 [10:13] <Greymagic27> BatuGK, Hi. What happens when you try
#131 [10:14] <BatuGK> i can enter Mojang but i cant enter on minecraft launcher and in minecraft.net
#132 [10:15] <Greymagic27> ??> BatuGK tools/hjt
#133 [10:15] <Mightyena> BatuGK: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#134 [10:15] <Mightyena> BatuGK: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#135 [10:15] <Mixolas> Thank you all, i fixed the problem!
#136 [10:15] * Mixolas [webchat@c80-216-182-165.bredband.comhem.se] has quit. (Quit: webchat.esper.net)
#137 [10:19] <Brandon> I pasted it now what?
#138 [10:20] <Brandon> https://paste.ubuntu.com/p/qXRbfBH5p3/
#139 [10:20] <BatuGK> https://paste.ubuntu.com/p/jmBkwRVYdv/
#140 [10:21] <BatuGK> also i cant even open minecraft
#141 [10:21] <BatuGK> what i have to do now ?
#142 [10:22] <Brandon> If you would like the steps I used in my terminal to download it I can type that out and paste it as well
#143 [10:23] <Greymagic27> ??> Brandon win/hosts/edit
#144 [10:23] <Mightyena> Brandon: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#145 [10:23] <Mightyena> Brandon: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#146 [10:23] <Greymagic27> Brandon, Remove any entry containing the word mojang - Save the file by pressing CTRL+S then change your minecraft password
#147 [10:24] <Greymagic27> Also uninstall hamachi
#148 [10:24] <Greymagic27> Once you've done those 2 things, open up windscribe and turn off 'startup on system startup', then proceed to uninstall the VPN
#149 [10:24] <BatuGK> can u help me plz
#150 [10:24] <BatuGK> https://paste.ubuntu.com/p/jmBkwRVYdv/
#151 [10:25] <Greymagic27> Oh sorry
#152 [10:25] <Greymagic27> BatuGK, Everything I sent to Brandon is for you! :P
#153 [10:25] <Greymagic27> Brandon, Ignore all of that, I got in a muddle haha
#154 [10:25] <Brandon> lol its fine
#155 [10:25] <Greymagic27> Are you using the legacy launcher by any chance?
#156 [10:26] <Brandon> mine is a much more complicated sorce anyways
#157 [10:26] <Greymagic27> Your error seems very close to this one: https://bugs.mojang.com/browse/MCL-11993
#158 [10:26] <Brandon> how much linux do you know lol cause this will test your knowledge of it. I already hate linux. also are you asking me xD
#159 [10:27] <Greymagic27> Yea, I'm asking you :P
#160 [10:27] <Greymagic27> And I have little to no experience when it comes to linux
#161 [10:27] <Brandon> same I followed someones example that did work but now has failed lol
#162 [10:28] <Greymagic27> Take a look at the bug report I sent above, follow the instructions in the mod notice
#163 [10:29] <Brandon> I recoded a chrome book voiding my warranty on it for this lol and it failed to work like it should. I was trying to replace the lauching system with OptiFire but the version needs to launch first which it wont do lol
#164 [10:29] <Greymagic27> Haha
#165 [10:31] <BatuGK> i didnt find about entry containing mojang
#166 [10:32] <Greymagic27> BatuGK, Could you send an image of what you see in your hosts file? Send it using imgur.com and via PM /msg greymagic27
#167 [10:33] <BatuGK> yes sure wait a minute
#168 [10:33] * SlimeDiamond [~SlimeDiam@alpha.zenoc.net] has quit. (Read error: -0x1: UNKNOWN ERROR CODE (0001))
#169 [10:34] <Brandon> the launcher version I am using is way out of date but I define the launcher when installing it as mincraft.jar which the newest linux one also defines as minecraft.jar
#170 [10:36] <BatuGK> https://imgur.com/WT9XOAd
#171 [10:36] <BatuGK> https://imgur.com/9QksAf0
#172 [10:36] <BatuGK> https://imgur.com/IKzyLap
#173 [10:36] <BatuGK> https://imgur.com/oJ8ZBdZ
#174 [10:36] <Greymagic27> Brandon, It's the out of date launcher that's causing the issue I'm afraid
#175 [10:37] <Greymagic27> BatuGK, Can you CTRL+F for 'authserver' ?
#176 [10:40] <BatuGK> ohh i found mojang
#177 [10:40] <BatuGK> am i have to delete it ?
#178 [10:40] <Greymagic27> BatuGK, Yep. Delete the whole line, including the ip, and then save the file
#179 [10:40] <Greymagic27> Once it's saved, change your minecraft password
#180 [10:40] <BatuGK> oke
#181 [10:41] <BatuGK> and there is also sessionserver.mojang.com
#182 [10:41] <BatuGK> delete this too ?
#183 [10:41] <Brandon> here is where I am getting my launcher version (Downloadable Link) https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.jar
#184 [10:41] <Greymagic27> Yep BatuGK
#185 [10:41] <Greymagic27> Brandon, Download the latest from here https://minecraft.net/en-us/download/alternative/
#186 [10:44] <BatuGK> it worked
#187 [10:44] <BatuGK> thank u very much
#188 [10:48] <Brandon> I have the Minecraft.tar.gz file but actually activating it is a pain
#189 [10:50] <Brandon> I think I have it bare with me
#190 [10:52] * William [webchat@24-151-74-237.dhcp.nwtn.ct.charter.com] has joined #minecrafthelp
#191 [10:53] <William> Hello, anyone here?
#192 [10:53] <William> I need help resetting my Account's Username cause I forgot it
#193 [11:04] <Brandon> do you remember your email?
#194 [11:05] * William [webchat@24-151-74-237.dhcp.nwtn.ct.charter.com] has quit. (Quit: webchat.esper.net)
#195 [11:07] * Virtuoel [~virtuoel@78.186.59.48] has joined #minecrafthelp
#196 [11:23] * Melvinmelvin123 [webchat@m37-3-180-169.cust.tele2.se] has joined #minecrafthelp
#197 [11:23] <Melvinmelvin123> Hello my minecraft isnt starting anymore
#198 [11:23] <Greymagic27> Melvinmelvin123, Hey. Are you talking about the launcher or the game?
#199 [11:23] <Melvinmelvin123> yes
#200 [11:24] <Melvinmelvin123> launcher doesnt show up
#201 [11:24] <Greymagic27> Melvinmelvin123, https://bugs.mojang.com/browse/MCL-12561 - See the workaround
#202 [11:24] * kevinava [webchat@193.147.25.86] has joined #minecrafthelp
#203 [11:24] <kevinava> hi
#204 [11:24] <Melvinmelvin123> it worked aprox 1 hour ago
#205 [11:24] <kevinava> someone changed me the email
#206 [11:24] <Greymagic27> ??> kevinava account/send-email
#207 [11:24] <Mightyena> kevinava: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.minecraft.net/hc/requests/new
#208 [11:25] <kevinava> i sent one yesterday
#209 [11:25] <Melvinmelvin123> My launcher worked like 2 hours or something ago
#210 [11:25] <kevinava> and im still waiting
#211 [11:25] <Melvinmelvin123> and i havent done anything. also checked that it doesnt start minimalized
#212 [11:26] <Greymagic27> Melvinmelvin123, Try the workaround here https://bugs.mojang.com/browse/MCL-12561
#213 [11:26] <Greymagic27> kevinava, It's going to be longer than a day for a reply to reach you
#214 [11:26] <kevinava> really?
#215 [11:26] <kevinava> im an owner of a big server :(
#216 [11:26] <Melvinmelvin123> dont tell me that i have to delete everything i have in the launcher
#217 [11:26] <Melvinmelvin123> bro
#218 [11:27] <Greymagic27> Melvinmelvin123, I've not said that. You just need to delete the launcher_profiles.json
#219 [11:29] <kevinava> why is so slow?
#220 [11:29] <kevinava> :(
#221 [11:29] <Greymagic27> kevinava, They've been working off a huge backlog since christmas
#222 [11:30] <kevinava> how can I play until they solve that?
#223 [11:30] * bildramer [~bildramer@p200300CF3732E4004E2F9946B461CB99.dip0.t-ipconnect.de] has quit. (Remote host closed the connection)
#224 [11:30] <Greymagic27> You won't be able to
#225 [11:31] <kevinava> ok
#226 [11:31] <kevinava> I'll download the pirate client
#227 [11:32] <Greymagic27> I mean, that's just more likely to steal your account information. Or get your account suspended forever
#228 [11:32] * Melvinmelvin123 [webchat@m37-3-180-169.cust.tele2.se] has quit. (Quit: webchat.esper.net)
#229 [11:33] <kevinava> using pirate client?
#230 [11:33] <Greymagic27> Mhm, since it's illegal and all
#231 [11:33] <kevinava> ok xD I prefer to wait
#232 [11:33] <kevinava> thanks for all
#233 [11:35] * kevinava [webchat@193.147.25.86] has quit. (Quit: webchat.esper.net)
#234 [11:52] * Ivan1 [webchat@c-73-218-205-118.hsd1.ct.comcast.net] has joined #minecrafthelp
#235 [11:52] <Ivan1> So I want to change the email to my minecraft account but I can't because I don't remember my password.If i want to reset my password I need to get a email, but the problem is that the email being used is a old email and I can't access it because it has my old phone number as a recovery.
#236 [11:53] * Klicki [webchat@p5B3D4E27.dip0.t-ipconnect.de] has joined #minecrafthelp
#237 [11:55] <Klicki> when can I get my free copy of the windows 10 edition
#238 [11:59] <Klicki> When will there be keys for mincraft windows 10 edition.
#239 [12:00] <Greymagic27> ??> Klicki account/send-email
#240 [12:00] <Mightyena> Klicki: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.minecraft.net/hc/requests/new
#241 [12:03] * T4ll351 [webchat@179-66-80-125.user3g.veloxzone.com.br] has joined #minecrafthelp
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#243 [12:11] * bildramer [~bildramer@p200300CF3732E4004E2F9946B461CB99.dip0.t-ipconnect.de] has joined #minecrafthelp
#244 [12:11] * Ivan1 [webchat@c-73-218-205-118.hsd1.ct.comcast.net] has quit. (Quit: webchat.esper.net)
#245 [12:12] * mahdiyar [webchat@178.128.57.177] has joined #minecrafthelp
#246 [12:13] <mahdiyar> i have problem in connect to servers Internal Exception Java io. IOException forcibly closed by remote host
#247 [12:22] * phroa [~phroa@173.254.236.155] has quit. (Remote host closed the connection)
#248 [12:25] * Arkiester [webchat@fixed-187-188-23-211.totalplay.net] has joined #minecrafthelp
#249 [12:27] <Arkiester> I cannot log in, I researched and it turns out that I have to wait a few hours for the ban to be removed from my IP, but I already waited more than 12 hours and the ban is still there
#250 [12:30] * Steven_D [webchat@174.27.185.229] has joined #minecrafthelp
#251 [12:31] * Marzuq [webchat@37.228.244.138] has joined #minecrafthelp
#252 [12:31] <Steven_D> Hi
#253 [12:32] <Steven_D> are you here to help?
#254 [12:32] <Marzuq> I cannot login to the new minecraft on ps4
#255 [12:32] <Steven_D> lol i cant login either
#256 [12:32] <Greymagic27> Marzuq, https://twitter.com/MojangStatus/status/1204463928924921857
#257 [12:32] <Steven_D> i have had my acccount for years and i cant find the email address link
#258 [12:33] <Marzuq> Even on pe it wont work for me
#259 [12:34] <Greymagic27> ??> Steven_D account/send-email
#260 [12:34] <Mightyena> Steven_D: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.minecraft.net/hc/requests/new
#261 [12:34] <Steven_D> It was so long ago i dont have a transaction ID
#262 [12:35] <Greymagic27> ??> Steven_D account/trans-id
#263 [12:35] <Mightyena> Steven_D: How to find your Transaction ID: https://help.minecraft.net/hc/en-us/articles/360029977371-What-is-a-transaction-ID-
#264 [12:36] <Greymagic27> Steven_D, If that still doesn't proof helpful, give as much information as possible
#265 [12:41] * phroa [~phroa@173.254.236.155] has joined #minecrafthelp
#266 [12:52] * kobe4kd7 [webchat@c-69-136-232-18.hsd1.wv.comcast.net] has joined #minecrafthelp
#267 [12:53] <kobe4kd7> hi i am having trouble logging into my ps4 with my microsoft account is there anyone who can help me ?
#268 [12:53] <Greymagic27> kobe4kd7, https://bugs.mojang.com/browse/MCPE-58464 - Known issue. Mojang are working on a fix
#269 [12:54] <kobe4kd7> so this is happening to everyone ?
#270 [12:55] <Greymagic27> Yep
#271 [12:56] <kobe4kd7> o okay i get it now i just thought i was the only one but i love the update i cant wait to hop on and join servers :)
#272 [12:57] * Arkiester [webchat@fixed-187-188-23-211.totalplay.net] has quit. (Quit: webchat.esper.net)
#273 [12:59] * beverage [webchat@ip98-167-89-159.lv.lv.cox.net] has joined #minecrafthelp
#274 [13:00] <kobe4kd7> can yall login to the servers on ps4 ?
#275 [13:00] <beverage> hey! so not sure whats going on, i cant log in on the website, i got the game to downloading thinking thatd be okay and i could bypass it and just log straight into the game, then after i install it, it wont open up
#276 [13:00] <beverage> so not sure whats going on
#277 [13:00] <beverage> java edition
#278 [13:00] <Greymagic27> beverage, Launcher or the game?
#279 [13:00] <beverage> both
#280 [13:01] <beverage> one error came up saying cant connect to auth.mojang.net or something
#281 [13:02] * LZ [webchat@70-130-91-160.lightspeed.knvltn.sbcglobal.net] has joined #minecrafthelp
#282 [13:02] <LZ> Hello?
#283 [13:03] <LZ> I need help with a refund
#284 [13:03] <LZ> Following the links back and forth have gotten me no closer to talking to anyone about refunding.
#285 [13:06] <GreyVulpine> LZ - Send in a support ticket to Mojang's Customer Support using: https://help.minecraft.net/hc/en-us/requests/new
#286 [13:07] * nathan [webchat@94.8.206.200] has joined #minecrafthelp
#287 [13:08] * sally [webchat@94.8.206.200] has joined #minecrafthelp
#288 [13:09] <LZ> How often does it usually take for a response to refunds?
#289 [13:09] <LZ> Thank you for the link GreyVulpine
#290 [13:09] <sally> How do you connect Mojang and Microsoft accounts?
#291 [13:10] <LZ> Cant. You have to purchase the game on microsoft if you want to cross platform.
#292 [13:10] * Crazy_Dave [webchat@188.246.100.118] has joined #minecrafthelp
#293 [13:11] <sally> Can I use my free edition to connect to a previous account
#294 [13:12] <kobe4kd7> when will i be able to join servers on ps4 ?
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#297 [13:14] * sally [webchat@94.8.206.200] has quit. (Quit: webchat.esper.net)
#298 [13:14] <Crazy_Dave> When I try to lay a block (click once), in 30% of the cases I put two or three blocks.
#299 [13:14] <Crazy_Dave> if I put more water on it it takes it back to the bucket and spills it again.
#300 [13:14] <Crazy_Dave> The door opens and closes two or three times.
#301 [13:15] <Crazy_Dave> I have a laptop omen bang & olufsen
#302 [13:15] <Crazy_Dave> This LAG has been showing up for about six months.
#303 [13:15] <Crazy_Dave> I changed my mouse but it didn't help.
#304 [13:15] <Crazy_Dave> I delete some worlds.
#305 [13:15] <Crazy_Dave> Most of all, it seems to me on my survival world and on the servers.
#306 [13:17] <Crazy_Dave> Now I play the versions 1.15
#307 [13:18] <Crazy_Dave> Will reinstallation help me?
#308 [13:20] * Ike [~sid14726@185.80.227.30] has quit. (Ping timeout: 190 seconds)
#309 [13:20] * Ike [~sid14726@185.80.227.30] has quit. (Ping timeout: 190 seconds)
#310 [13:20] * Steven_D [webchat@174.27.185.229] has left #minecrafthelp
#311 [13:27] <LZ> Daver
#312 [13:27] <LZ> Dave*
#313 [13:27] <LZ> You have something going on with Sticky Keys
#314 [13:28] * NightD_ [webchat@191.190.26.58] has joined #minecrafthelp
#315 [13:29] <NightD_> I forgot what email I used for my account
#316 [13:29] <NightD_> I remember the username and password, I think may have deleted the email where the account was
#317 [13:30] <NightD_> I would like to know if there is a way I can know what my email is
#318 [13:31] <LZ> Unfortunately you could not, not without having had a recovery setup.
#319 [13:32] <NightD_> So what can I do
#320 [13:32] <NightD_> I have tried on every email I have
#321 [13:32] <NightD_> Is there any possible way I can log in using my username:
#322 [13:33] <LZ> Very sadly you would have to restart with a new email... But keep in mind if your doing all this to cross platform...
#323 [13:33] <LZ> Your a lot better off buying it on microsoft
#324 [13:33] <NightD_> I already have my W10 account
#325 [13:34] * kobe4kd7 [webchat@c-69-136-232-18.hsd1.wv.comcast.net] has quit. (Quit: webchat.esper.net)
#326 [13:34] * LZ [webchat@70-130-91-160.lightspeed.knvltn.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#327 [13:35] * NightD_ [webchat@191.190.26.58] has quit. (Quit: webchat.esper.net)
#328 [13:35] <Crazy_Dave> double click LAG
#329 [13:35] <Crazy_Dave> help
#330 [13:35] <Crazy_Dave> PLS
#331 [13:38] <Crazy_Dave> anyone
#332 [13:38] <Crazy_Dave> I am sorry for my bad English
#333 [13:38] <Crazy_Dave> CZ
#334 [13:40] <Crazy_Dave> PLEASE
#335 [13:46] * Crazy_Dave [webchat@188.246.100.118] has joined #minecrafthelp
#336 [13:47] <Crazy_Dave> double click LAG
#337 [13:47] <Crazy_Dave> When I try to lay a block (click once), in 30% of the cases I put two or three blocks.
#338 [13:47] <Crazy_Dave> if I put more water on it it takes it back to the bucket and spills it again.
#339 [13:47] <Crazy_Dave> The door opens and closes two or three times.
#340 [13:47] <Crazy_Dave> I have a laptop omen bang & olufsen
#341 [13:48] <Crazy_Dave> This LAG has been showing up for about six months.
#342 [13:48] <Crazy_Dave> I changed my mouse but it didn't help.
#343 [13:48] <Crazy_Dave> I delete some worlds.
#344 [13:48] <Crazy_Dave> Most of all, it seems to me on my survival world and on the servers.
#345 [13:48] <Crazy_Dave> I play at 1.15 JAVA edition
#346 [14:03] * _Windows_XP [webchat@101.53.193.125] has joined #minecrafthelp
#347 [14:03] <_Windows_XP> My minecraft launcher isn't opening after updating
#348 [14:04] <_Windows_XP> most likely from the 1.15 release
#349 [14:12] * beverage [webchat@ip98-167-89-159.lv.lv.cox.net] has quit. (Quit: webchat.esper.net)
#350 [14:12] <Crazy_Dave> double click LAG
#351 [14:13] <Crazy_Dave> help
#352 [14:18] * i [webchat@64.114.207.81] has joined #minecrafthelp
#353 [14:18] <i> My Minecraft isn't opening
#354 [14:20] * Andrio [Andrio@questers-rest.andriocelos.net] has joined #minecrafthelp
#355 [14:23] <Crazy_Dave> Would reinstallation help me?
#356 [14:24] * i [webchat@64.114.207.81] has quit. (Quit: webchat.esper.net)
#357 [14:25] <_Windows_XP> Crazy_Dave i think you have the same problem as me
#358 [14:25] <_Windows_XP> is your client not opening?
#359 [14:26] <_Windows_XP> wait sorry wrong person
#360 [14:39] * Crazy_Dave [webchat@188.246.100.118] has quit. (Quit: webchat.esper.net)
#361 [14:42] <Greymagic27> _Windows_XP, See the workaround here https://bugs.mojang.com/browse/MCL-12561
#362 [14:47] * DA_MANNABLE [webchat@74-195-237-71.stwtcmta01.res.dyn.suddenlink.net] has joined #minecrafthelp
#363 [14:51] <DA_MANNABLE> I have tried for several days now, and nothing has changed. I purchased Java Minecraft back in 2012. I now see on my account that I am able to redeem a windows 10 version of minecraft for free. When i go to click on the link for my code it just keeps saying we are temporarily out and more will come soon. Can I still get a code or has this offer end
#364 [14:51] <DA_MANNABLE> ed?
#365 [14:51] <Greymagic27> ??> DA_MANNABLE account/send-email
#366 [14:51] <Mightyena> DA_MANNABLE: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.minecraft.net/hc/requests/new
#367 [14:51] <Greymagic27> DA_MANNABLE, Provide the code that isn't working for you (if you have a code)
#368 [14:52] <DA_MANNABLE> Okay Thank you!
#369 [14:52] <Greymagic27> No problem!
#370 [15:01] * TyoticMax [webchat@ip70-173-58-63.lv.lv.cox.net] has joined #minecrafthelp
#371 [15:02] <TyoticMax> So like, my ender crystals are still trying to summon the ender dragon but nothing is happening and the crystals don't seem to be able to break anymore I think I broke my End Portal.........
#372 [15:05] * Alejandro_Manaza [webchat@181.140.247.245] has joined #minecrafthelp
#373 [15:06] <Alejandro_Manaza> Cordial greeting, I was trying to make the purchase of the Java Edition game and when entering my card information an error appeared, but the value of the game was debited from my card and the purchase record is in my bank.
#374 [15:06] <Alejandro_Manaza> And I have not received any email from you confirming the purchase or a link to download the game, in addition, when I enter my Mojang account from the page, it says that I have not bought the game and directs me to make the payment again.
#375 [15:18] * bildramer [~bildramer@p200300CF3732E4004E2F9946B461CB99.dip0.t-ipconnect.de] has quit. (Remote host closed the connection)
#376 [15:18] * KillsOnFleek [webchat@cpe-174-108-16-246.carolina.res.rr.com] has joined #minecrafthelp
#377 [15:18] <KillsOnFleek> Is anyone having issues with the desktop launcher?
#378 [15:19] * Kraeuterbob [webchat@178.115.128.51.wireless.dyn.drei.com] has joined #minecrafthelp
#379 [15:19] * hdfhdgh [webchat@186.134.177.202] has joined #minecrafthelp
#380 [15:19] <Kraeuterbob> hello i can not login
#381 [15:20] <hdfhdgh> uigkghjk
#382 [15:20] <hdfhdgh> uyyyyy
#383 [15:20] * rogue [webchat@047-026-019-018.res.spectrum.com] has joined #minecrafthelp
#384 [15:20] * Kraeuterbob [webchat@178.115.128.51.wireless.dyn.drei.com] has quit. (Client Quit)
#385 [15:20] <rogue> hey i cant get my free minecraft ten code
#386 [15:21] <rogue> can anyone help pls
#387 [15:26] * Silvia [webchat@138.68.210.6] has joined #minecrafthelp
#388 [15:27] * TyoticMax [webchat@ip70-173-58-63.lv.lv.cox.net] has quit. (Quit: webchat.esper.net)
#389 [15:32] * hdfhdgh [webchat@186.134.177.202] has quit. (Quit: webchat.esper.net)
#390 [15:36] * _Windows_XP [webchat@101.53.193.125] has quit. (Quit: webchat.esper.net)
#391 [15:40] <Silvia> I have never really played Minecraft before and recently I found that Pixelmon seems to be a lot of fun so I decided to install it. I followed the instruction on their website (i.e. install Minecraft Java --> Forge --> Pixelmon). However a weird thing happened on both my mac and my windows.
#392 [15:40] <Silvia> After I put the pixelmon mod inside the mods folder and run the game, no Pixelmon showed in the mod list so I went back to the Minecraft folder and found there was a new mods folder inside that previous mods folder. So then I tried to put the mod inside that "new" mods folder and run the game again, guess what another mods folder showed inside that
#393 [15:40] <Silvia> "new" mods folder and so the process went on. It was like Russian dolls if you know what I mean.
#394 [15:41] * jackevan [webchat@97.114.87.21] has joined #minecrafthelp
#395 [15:41] <Silvia> I downloaded the newest version of Minecraft and tried two versions of Forge with it and both times same thing happened.
#396 [15:42] <Silvia> So I am really confused about whether this is a Minecraft or a Forge problem...
#397 [15:43] <Silvia> Besides I have only been able to find one post out on the internet that had the same problem and that post was not resolved, so I really don't know what to do now...
#398 [15:45] * KillsOnFleek [webchat@cpe-174-108-16-246.carolina.res.rr.com] has quit. (Quit: webchat.esper.net)
#399 [15:46] <jackevan> i purchased a new computer that has windows 10. i bought the java edition of minecraft which is on my old computer. How do i get minecraft on my new computer. i dont see an option to download it only an option to purchase it. Do i have to run windows 10 edition of minecraft on this new computer or can i run java edition?
#400 [15:49] * RumblerPhil [webchat@ip-95-222-42-154.hsi15.unitymediagroup.de] has joined #minecrafthelp
#401 [15:49] <RumblerPhil> Hello
#402 [15:50] <Silvia> Hellow
#403 [15:50] <RumblerPhil> i cant download the minecraft windows 10 version
#404 [15:50] <RumblerPhil> i can play only the demo
#405 [15:51] <RumblerPhil> and if i try reedem the code for minecraft for windows 10 , it tell me that i have allready have use it
#406 [15:53] * Silvia [webchat@138.68.210.6] has quit. (Quit: webchat.esper.net)
#407 [15:55] * Silvia [webchat@138.68.210.6] has joined #minecrafthelp
#408 [15:58] * jhonshepar [webchat@92.189.222.156] has joined #minecrafthelp
#409 [15:58] <jhonshepar> hola
#410 [15:59] <jhonshepar> necesito ayuda
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#412 [15:59] * bildramer [~bildramer@p200300CF3732E4004E2F9946B461CB99.dip0.t-ipconnect.de] has joined #minecrafthelp
#413 [16:00] <Silvia> I have never played Minecraft before and recently I found that Pixelmon seemed to be a lot of fun so I decided to install it. I followed their instruction (i.e. install Minecraft --> Forge --> Pixelmon) however a weird thing happened on both my mac and windows. After I put the pixelmon mod inside the mods folder and run the game, no Pixelmon showed
#414 [16:00] <Silvia> in the mod list so I went back to the Minecraft folder and found there was a new mods folder inside that previous mods folder.
#415 [16:00] <Silvia> So then I tried to put the mod inside that "new" mods folder and run the game again, guess what another mods folder showed inside that "new" mods folder and so the process went on. It was like Russian dolls if you know what I mean. I have downloaded the newest version of Minecraft and tried two versions of Forge with it but same thing happened both
#416 [16:00] <Silvia> times.
#417 [16:01] * Silvia [webchat@138.68.210.6] has quit. (Quit: webchat.esper.net)
#418 [16:01] * jhonshepar [webchat@92.189.222.156] has quit. (Client Quit)
#419 [16:05] * SlyCooperDx3x [webchat@047-014-022-055.res.spectrum.com] has joined #minecrafthelp
#420 [16:08] <SlyCooperDx3x> Hey, I'm having trouble logging in to my microsoft account on PS4 Minecraft. It says its already connected to a psn account but I don't remember ever connecting it to another account before.
#421 [16:19] * Shane [webchat@S0106a84e3f790b93.cc.shawcable.net] has joined #minecrafthelp
#422 [16:20] * DarkNoddy [~mordi@191.90-149-25.nextgentel.com] has joined #minecrafthelp
#423 [16:20] <Shane> I'm gonna ask the same question everyone else has probably asked: Are there actually more Win10 Edition codes coming or did they permanently run out?
#424 [16:23] * Shane [webchat@S0106a84e3f790b93.cc.shawcable.net] has quit. (Client Quit)
#425 [16:23] * bildramer [~bildramer@p200300CF3732E4004E2F9946B461CB99.dip0.t-ipconnect.de] has quit. (Remote host closed the connection)
#426 [16:25] * bildramer [~bildramer@p200300CF3732E4004E2F9946B461CB99.dip0.t-ipconnect.de] has joined #minecrafthelp
#427 [16:27] * bee [webchat@178-75-20-31.ftth.glasoperator.nl] has joined #minecrafthelp
#428 [16:27] <bee> I can't log in, reset my password like three times, waited for days
#429 [16:27] <bee> I get that invalid email/password message
#430 [16:28] <bee> I can log into the Mojang site but not my launcher
#431 [16:31] <bee> h e l p m e
#432 [16:33] * bee [webchat@178-75-20-31.ftth.glasoperator.nl] has quit. (Quit: webchat.esper.net)
#433 [16:38] * bee [webchat@178-75-20-31.ftth.glasoperator.nl] has joined #minecrafthelp
#434 [16:41] * rubberduk13 [webchat@c-75-70-238-41.hsd1.co.comcast.net] has joined #minecrafthelp
#435 [16:42] <rubberduk13> i already bought this game but switched computers. i logged into the same account and it says i have to buy it again. what do i do?
#436 [16:45] * rubberduk13 [webchat@c-75-70-238-41.hsd1.co.comcast.net] has quit. (Client Quit)
#437 [16:46] <bee> I can log on on the flipping Mojang site but not my launcher
#438 [16:46] <bee> I haven't been able to play for a month
#439 [16:54] * jackevan [webchat@97.114.87.21] has quit. (Quit: webchat.esper.net)
#440 [16:54] * jackevan [webchat@97.114.87.21] has quit. (Quit: webchat.esper.net)
#441 [16:56] * SlyCooperDx3x [webchat@047-014-022-055.res.spectrum.com] has left #minecrafthelp
#442 [16:57] * itsrchmnd [webchat@110.54.249.114] has joined #minecrafthelp
#443 [16:58] <itsrchmnd> hi im having trouble just getting into the game
#444 [16:58] <itsrchmnd> apparently the launcher crashes whenever i press play on the launcher
#445 [16:58] <itsrchmnd> i just recently upgraded to a gtx 1050 ti but i didnt have any problem with my previous gpu
#446 [16:59] <itsrchmnd> ive tried everything from reinstalling java, minecraft, disabling firewall and antivirus
#447 [16:59] <itsrchmnd> what are other things i should do to be able to play the game?
#448 [17:00] <itsrchmnd> thanks so much for answering
#449 [17:07] * bildramer [~bildramer@p200300CF3732E4004E2F9946B461CB99.dip0.t-ipconnect.de] has quit. (Remote host closed the connection)
#450 [17:08] * bildramer [~bildramer@p200300CF3732E4004E2F9946B461CB99.dip0.t-ipconnect.de] has joined #minecrafthelp
#451 [17:09] * jo [webchat@c-73-118-147-114.hsd1.wa.comcast.net] has joined #minecrafthelp
#452 [17:10] <jo> is there a way to change my email i no longer have access to my current linked on?
#453 [17:14] * Murilette [webchat@179.127.104.8] has joined #minecrafthelp
#454 [17:14] <Murilette> I can´t run my Minecraft and I don`t know why.
#455 [17:15] * rebecca [webchat@c-73-132-92-128.hsd1.md.comcast.net] has joined #minecrafthelp
#456 [17:15] <Murilette> Can you guys help me please?
#457 [17:15] * Lili [webchat@h96-60-247-211.mtjltn.dsl.dynamic.tds.net] has joined #minecrafthelp
#458 [17:15] * rebecca [webchat@c-73-132-92-128.hsd1.md.comcast.net] has quit. (Client Quit)
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#460 [17:17] <Lili> Hi, when I try to open minecraft it just says "Minecraft Launcher quit unexpectedly". I am on mac and java is up to date. Tried restarting computer and reinstalling minecraft.
#461 [17:22] * Lili [webchat@h96-60-247-211.mtjltn.dsl.dynamic.tds.net] has quit. (Quit: webchat.esper.net)
#462 [17:26] * Ele4962 [webchat@pool-108-12-25-133.syrcny.fios.verizon.net] has joined #minecrafthelp
#463 [17:27] <Ele4962> Hello. I am having an issue with my ram allocation
#464 [17:30] * itsrchmnd [webchat@110.54.249.114] has joined #minecrafthelp
#465 [17:30] <itsrchmnd> hi i wanted help about the launcher bug
#466 [17:30] <itsrchmnd> launcher keeps crashing whenever i press play
#467 [17:30] <itsrchmnd> i just recently upgraded to a gtx 1050 ti
#468 [17:30] <itsrchmnd> no problems with my previous gpu
#469 [17:31] <itsrchmnd> tried everything from reinstalling the game, reinstalling java, turning off firewall and antivirus
#470 [17:31] <itsrchmnd> what should i do just to play the game
#471 [17:31] <itsrchmnd> thanks
#472 [17:32] <bee> been here an hour
#473 [17:32] <bee> nobody here to help?
#474 [17:33] <Ele4962> I have allocated 4gb of ram to a launcher here, -Xmx4G -XX:+UnlockExperimentalVMOptions -XX:+UseG1GC -XX:G1NewSizePercent=20 -XX:G1ReservePercent=20 -XX:MaxGCPauseMillis=50 -XX:G1HeapRegionSize=32M, but when I run it, it uses pretty much all of my 32gb of ram
#475 [17:34] * itsrchmnd [webchat@110.54.249.114] has quit. (Client Quit)
#476 [17:37] * jrdragster101 [webchat@23-248-154-77.tpia.execulink.com] has joined #minecrafthelp
#477 [17:38] * itsrchmnd [webchat@110.54.249.114] has joined #minecrafthelp
#478 [17:38] <itsrchmnd> anybody got a problem with the launcher?
#479 [17:38] <jrdragster101> hi I cant use a Minecraft skin because I don't remember my safety questions and don't have access to the email anymore.
#480 [17:39] * itsrchmnd [webchat@110.54.249.114] has quit. (Client Quit)
#481 [17:49] * Lurgenda [webchat@ip-37-201-254-22.hsi13.unitymediagroup.de] has joined #minecrafthelp
#482 [17:50] <Lurgenda> Hi there, I moved my Minecraft Save from Linux to Windows and something went wrong. It seems like i never done anytihng in my save, everything i mined is there again and what i built is lost. Did I do something wrong or is this fixable?
#483 [17:52] * jntang1 [webchat@69-174-154-45.bltnilaa.metronetinc.net] has joined #minecrafthelp
#484 [17:55] <jntang1> I am trying to migrate my account. When I try to migrate, it says that something is wrong. I know that it is the right username and password because I can login to Minecraft Java for the game. I have tried all of the possible emails. Is the username and password ones I logged in as when I boot up the game?
#485 [17:55] <bee> yes
#486 [17:56] <jntang1> I assume my email is wrong then?
#487 [17:56] <jntang1> Would it be the same email that I have the transaction id and payment information?
#488 [17:58] <bee> probably
#489 [17:58] <bee> I can't log in with the right e-mail and password lmao so it could just be mc also
#490 [17:58] <bee> :)
#491 [17:59] * bee [webchat@178-75-20-31.ftth.glasoperator.nl] has quit. (Quit: webchat.esper.net)
#492 [18:00] <Ele4962> Anyone know about allocating ram?
#493 [18:00] <jntang1> If I import the old Minecraft account, does that mean I use the newly created account for the email?
#494 [18:01] * jntang1 [webchat@69-174-154-45.bltnilaa.metronetinc.net] has quit. (Quit: webchat.esper.net)
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#496 [18:14] * skwuiid [webchat@pool-74-108-223-29.nycmny.fios.verizon.net] has joined #minecrafthelp
#497 [18:15] <skwuiid> My Minecraft launcher keeps crashing every time I press play. I have tried using 12.2 instead of 14 and increasing the amount of G minecraft could use. It still doesn't work.
#498 [18:17] * Deepstaria [webchat@c-73-11-106-205.hsd1.or.comcast.net] has joined #minecrafthelp
#499 [18:18] <Deepstaria> is there anyone here who could help me out
#500 [18:18] <Deepstaria> i have never done this before but I'm getting desperate
#501 [18:19] <skwuiid> ??
#502 [18:19] <Deepstaria> hey could you help me
#503 [18:19] <skwuiid> ill try lmfao
#504 [18:19] <skwuiid> whats up?
#505 [18:19] <Deepstaria> when i open up minecraft it says im logged out and when i try to log in it says i need to be online, and i am online
#506 [18:20] <Deepstaria> i have white listed it on the firewalls
#507 [18:20] <skwuiid> uninstall and redownload minecraft?
#508 [18:20] <Deepstaria> i have uninstalled in many times
#509 [18:20] <skwuiid> damn
#510 [18:20] <Deepstaria> i really done know what to do
#511 [18:20] <skwuiid> wheres the helpers
#512 [18:20] <skwuiid> how long have u waiter
#513 [18:20] <skwuiid> waote
#514 [18:20] <skwuiid> dwaoted
#515 [18:20] <skwuiid> WAITED
#516 [18:20] * Absol kicked skwuiid from #minecrafthelp (Reason: kwuiid :Stop spamming)
#517 [18:20] <Deepstaria> wow
#518 [18:22] <Deepstaria> anyone?
#519 [18:22] <Deepstaria> hellooo
#520 [18:22] <Deepstaria> im going to have to wait....
#521 [18:25] <Deepstaria> ANYONE
#522 [18:26] * Emmie [webchat@172-5-224-80.lightspeed.livnmi.sbcglobal.net] has joined #minecrafthelp
#523 [18:27] <Emmie> hello?
#524 [18:27] <Deepstaria> hello
#525 [18:27] <Deepstaria> could you help me ouy
#526 [18:27] <Deepstaria> out
#527 [18:27] <Emmie> I have minecraft java and I was wondering how do I get minecraft for windows 10?I just bought it yesterday
#528 [18:28] <Deepstaria> oh idk
#529 [18:28] <Deepstaria> im here for help
#530 [18:28] <Deepstaria> i have been waiting for helpers
#531 [18:28] <Emmie> im here for help too
#532 [18:29] <Deepstaria> ug
#533 [18:29] <Deepstaria> i have java and when i try to log in it says i have to be online
#534 [18:29] <Deepstaria> im pretty sure we just gota wait
#535 [18:30] <Deepstaria> ima watch some youtube to pass the time
#536 [18:30] <Emmie> Yeah were gonna have to wait.Did you try turning your pc on and off?
#537 [18:30] <Deepstaria> yup, and uninstalling it, and letting it through my fire walls
#538 [18:31] <Emmie> Hey want their disocrd? the people are pretty helpful there?
#539 [18:32] <Deepstaria> minecrafts discord?
#540 [18:32] <Emmie> yeah
#541 [18:32] <Deepstaria> i already got it
#542 [18:32] <Emmie> h idk know then guess we just gotta wait
#543 [18:32] <Deepstaria> yuup
#544 [18:33] <Deepstaria> oof
#545 [18:33] <Emmie> dang they busted up
#546 [18:33] <Deepstaria> huh?
#547 [18:34] <Emmie> I meant that person left
#548 [18:35] <Deepstaria> what person
#549 [18:35] <Emmie> Anna is away (Currently doing something or afk, shouldn't be very long. But most likely I just left my /away on again..) this one
#550 [18:36] <Deepstaria> oh yeah
#551 [18:38] * wompo [webchat@c-73-110-75-109.hsd1.il.comcast.net] has joined #minecrafthelp
#552 [18:39] <Deepstaria> hello?
#553 [18:39] <Deepstaria> could you help me and Emmie out
#554 [18:39] <wompo> Hi, I was trying to play with some friends on PS4 from my Switch, but I think I have an outdated client
#555 [18:39] <Deepstaria> oof
#556 [18:39] <Deepstaria> ok
#557 [18:39] <Deepstaria> we gota wait for a helper, i was hoping you where a helper
#558 [18:40] <wompo> Dang, well hopefully it isn't long
#559 [18:40] <Deepstaria> probaly will be
#560 [18:40] <Emmie> were all here for help
#561 [18:41] <wompo> Have you guys been waiting for a while?
#562 [18:41] <Deepstaria> eh, like have an hour
#563 [18:42] <Emmie> i havent been here too long
#564 [18:42] <wompo> Oh well, gonna search around for any answers
#565 [18:42] <Deepstaria> do that first
#566 [18:42] <Deepstaria> this is my last ditch idea
#567 [18:44] <Emmie> same ive tweeted to their support and looked everywhere .This is my last ditch effort
#568 [18:46] <wompo> So apparently there are people not getting the update till tomorrow
#569 [18:46] <wompo> Meaning Switch players
#570 [18:49] * Deepstaria [webchat@c-73-11-106-205.hsd1.or.comcast.net] has quit. (Quit: webchat.esper.net)
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#574 [18:52] <Deepstaria> hello
#575 [18:53] <Deepstaria> hailo?
#576 [19:05] * FatManatee [webchat@47.202.166.41] has joined #minecrafthelp
#577 [19:06] <FatManatee> Do I have to restart my Realms world for beehives to spawn?
#578 [19:09] * Emmie [webchat@172-5-224-80.lightspeed.livnmi.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#579 [19:18] <Anna> ..?
#580 [19:41] * Etomb [webchat@75.115.170.64] has joined #minecrafthelp
#581 [19:42] <FatManatee> idk on the wiki it says beehives spawn only when a world is generated, does that mean when you first create a world or whenever you log onto one?
#582 [19:52] * noah [webchat@CPEac202ed22e53-CMac202ed22e50.cpe.net.cable.rogers.com] has joined #minecrafthelp
#583 [19:53] <noah> my minecraft keeps saying not responding
#584 [20:01] * CubeTheThird [~cubetheth@dhcp-108-168-126-184.cable.user.start.ca] has joined #minecrafthelp
#585 [20:23] * jo [webchat@c-73-118-147-114.hsd1.wa.comcast.net] has quit. (Quit: webchat.esper.net)
#586 [20:23] * Tyler5 [webchat@cpe-108-183-181-81.maine.res.rr.com] has joined #minecrafthelp
#587 [20:23] <Tyler5> hey
#588 [20:23] <Tyler5> i am not able to see skins or change versions of minecraaft
#589 [20:24] <Tyler5> also i have to end a certain task just to play
#590 [20:28] <CubeTheThird> ??> Tyler5 tools/hjt
#591 [20:28] <Mightyena> Tyler5: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#592 [20:28] <Mightyena> Tyler5: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#593 [20:31] <Tyler5> what does that do?
#594 [20:31] <CubeTheThird> Tyler5, it's to check what programs you have installed on your PC. Likely something messing or blocking the game
#595 [20:32] <Tyler5> ok
#596 [20:32] <Tyler5> i did it
#597 [20:32] <CubeTheThird> Tyler5, after you follow all the instructions, give the link to your report here
#598 [20:32] * George [webchat@ip68-11-84-116.no.no.cox.net] has joined #minecrafthelp
#599 [20:33] <George> My minecraft wont launch at all. What do I do?
#600 [20:33] <CubeTheThird> George, what happens?
#601 [20:33] <George> nothing at all
#602 [20:33] <CubeTheThird> George, so you click play and it does nothing?
#603 [20:33] <George> my game doesn't even load up.
#604 [20:33] <CubeTheThird> ??> George launcher/log
#605 [20:33] <Mightyena> George: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#606 [20:33] <Tyler5> does it load but get stuck?
#607 [20:34] <Tyler5> did u find whats wrong?
#608 [20:34] <George> No, I click on the icon and it pin wheels for a second and then nothing happens after.
#609 [20:35] <Tyler5> https://paste.ubuntu.com/p/5ZVY6R9GxC/
#610 [20:36] <Tyler5> there u go CubeTheThird
#611 [20:36] <CubeTheThird> Tyler5, hmm.. I'm not seeing anything problematic. Let's have you run a malware scan
#612 [20:36] <CubeTheThird> ??> Tyler5 av/adwcleaner
#613 [20:36] <Mightyena> Tyler5: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#614 [20:36] <Mightyena> Tyler5: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#615 [20:38] <Tyler5> do i click quarintine?
#616 [20:38] <CubeTheThird> Tyler5, yes that's right
#617 [20:38] <Tyler5> when i restart my computer shgould i come back here?
#618 [20:38] <CubeTheThird> Tyler5, if you're still having issues, yes
#619 [20:38] * Tyler5 [webchat@cpe-108-183-181-81.maine.res.rr.com] has quit. (Quit: webchat.esper.net)
#620 [20:42] * Tristan [webchat@38.86.85.9] has joined #minecrafthelp
#621 [20:42] <Tristan> I have been trying to extend my realm subscription for days now and I can not purchase it through multiple attempts and three different cards how can I fix this?
#622 [20:42] * Tyler6 [webchat@cpe-108-183-181-81.maine.res.rr.com] has joined #minecrafthelp
#623 [20:42] <CubeTheThird> Tristan, what's happening when you try?
#624 [20:43] <Tristan> An error message pops up everytime
#625 [20:43] <Tyler6> im back
#626 [20:43] <CubeTheThird> Tyler6, what's the message?
#627 [20:43] <CubeTheThird> oops
#628 [20:43] <Tyler6> and it still wont let me switch versions
#629 [20:43] <CubeTheThird> Tristan, what's the message?
#630 [20:43] <CubeTheThird> Tyler6, what happens?
#631 [20:43] <Tristan> I'll try again to give you the exact message
#632 [20:44] <Tyler6> u know when u in the launcher and u go to installations the create a new one
#633 [20:44] <Tyler6> the version tab does come up with any verions
#634 [20:44] <Tristan> An error occurred while placing order, please verify credit card info and try again
#635 [20:44] <Tristan> It is the correct information, I have gotten this message with each card
#636 [20:45] <CubeTheThird> Tristan, can you try with a different browser?
#637 [20:45] <Tristan> I'll give it a try.
#638 [20:45] <CubeTheThird> Tyler6, it doesn't list any versions?
#639 [20:45] <Tyler6> on the bright side i can see skins now
#640 [20:46] <Tyler6> yes
#641 [20:46] <Tyler6> it does not
#642 [20:46] <CubeTheThird> ??> Tyler6 launcher/log
#643 [20:46] <Mightyena> Tyler6: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#644 [20:46] <FatManatee> do I need to completely restart my realms server for beehives to spawn?
#645 [20:47] <CubeTheThird> FatManatee, beehives (and any new content) will only generate in new areas in a world. They will not appear in places already visited
#646 [20:47] <FatManatee> oh, so if i just go out of the areas i've been to, i can find them?
#647 [20:48] <Tyler6> https://paste.ubuntu.com/p/9n6jz5B7gc/
#648 [20:48] <CubeTheThird> FatManatee, that's right
#649 [20:48] <FatManatee> thank you very much! the wiki worded it in a confusing way
#650 [20:48] <CubeTheThird> no problem :3
#651 [20:49] <Tristan> Same thing happened on a different browser.
#652 [20:49] <CubeTheThird> Tristan, are you able to try on a different device, like via a mobile connection?
#653 [20:49] <Tristan> I could try my phone
#654 [20:49] * FatManatee [webchat@47.202.166.41] has quit. (Quit: webchat.esper.net)
#655 [20:49] <Tyler6> CubeTheThird https://paste.ubuntu.com/p/9n6jz5B7gc/ is this what u wanted?
#656 [20:50] <CubeTheThird> Tyler6, ya one moment
#657 [20:51] <Tristan> Did not work on my phone either.
#658 [20:51] <CubeTheThird> Tristan, hmm what region are you in?
#659 [20:51] <Tristan> Midwest United States
#660 [20:52] <CubeTheThird> Tristan, your account birthday isn't by chance set for 13 years or younger?
#661 [20:52] <Tristan> No it is not
#662 [20:52] <CubeTheThird> Tristan, hmm. Only suggestion I can make is to contact Mojang support
#663 [20:52] <CubeTheThird> ??> Tristan mojang/email
#664 [20:52] <Mightyena> Tristan: You can email Mojang by going here: https://help.minecraft.net/hc/requests/new
#665 [20:52] <Mightyena> Tristan: Note: Do NOT send more than one at a time.
#666 [20:53] <Tristan> Ok I'll give it a shot, how long will it take for a response?
#667 [20:53] <CubeTheThird> Tyler6, is the versions list completely empty, or is it only showing a few things?
#668 [20:54] <Tyler6> completely empty
#669 [20:54] <Tyler6> i can only play on the newest versions
#670 [20:56] <CubeTheThird> Tyler6, hmm can you open the .minecraft folder?
#671 [20:56] <Tyler6> where
#672 [20:56] * Etomb [webchat@75.115.170.64] has quit. (Quit: webchat.esper.net)
#673 [20:57] <CubeTheThird> ??> Tyler6 win/.minecraft
#674 [20:57] <Mightyena> Tyler6: To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type %AppData%\.minecraft and click OK.
#675 [20:57] <Tyler6> now what
#676 [20:58] <CubeTheThird> Tyler6, there, find the file called launcher_profiles.json
#677 [20:58] <Tyler6> found it
#678 [20:58] <CubeTheThird> Tyler6, with the launcher closed, move that file somewhere else (like your desktop)
#679 [20:59] <Tyler6> ok
#680 [20:59] <Tyler6> done
#681 [20:59] <CubeTheThird> Tyler6, ok. Open the launcher and try selecting versions again
#682 [20:59] <Tyler6> negative
#683 [21:01] <Tyler6> does not work
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#688 [21:08] <Tyler6> still there?
#689 [21:14] * SlimeDiamond [~SlimeDiam@2602:fe90:300:1a2::47ca:a9dc] has joined #minecrafthelp
#690 [21:15] <Tyler6> CubeTheThird
#691 [21:19] * Stormborn [webchat@69-11-125-174.swcr.hsdb.sasknet.sk.ca] has joined #minecrafthelp
#692 [21:22] <Stormborn> Hello, I was wondering when new codes for the new windows 10 minecraft would be available?
#693 [21:23] <Tyler6> igtg
#694 [21:23] * Tyler6 [webchat@cpe-108-183-181-81.maine.res.rr.com] has quit. (Quit: webchat.esper.net)
#695 [21:26] <CubeTheThird> Stormborn, we don't have an ETA unfortunately
#696 [21:27] <Stormborn> Okay thank you anyway :)
#697 [21:27] <Stormborn> Okay thank you anyway :)
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#702 [22:24] * Bill [webchat@c-73-11-106-205.hsd1.or.comcast.net] has joined #minecrafthelp
#703 [22:24] <Bill> hello
#704 [22:28] * melizza [webchat@c-71-237-172-189.hsd1.or.comcast.net] has joined #minecrafthelp
#705 [22:31] <Bill> hey could you help me out?
#706 [22:31] <Bill> melizza
#707 [22:33] <melizza> um i dont know if i can, i have a problem myself
#708 [22:34] <Bill> what is t
#709 [22:34] <Bill> it
#710 [22:36] <melizza> so i logged onto minecraft today and it updated to 1.15. I went onto my world and did some building and realized i didnt have my texture pack on, so i went to switch it back in but the texture pack didnt work with 1.15 so i exited minecraft, opened it again and switched it back to 1.14. I swithced the texture pack back on and went onto my world but
#711 [22:36] <melizza> everything iv changed to the world was gone, it was just the original world but i still had everything i had on the last time. how do i fix this
#712 [22:39] <Bill> the problem i have is that when i try to log into minecraft it says i have to be connected to the internet when i am
#713 [22:39] <Bill> holly fucking shit nevermind!
#714 [22:39] <Absol> Bill: Please keep it civil
#715 [22:39] <Bill> k
#716 [22:40] <Bill> lol
#717 [22:40] <Bill> im sooooooo happy!
#718 [22:40] <melizza> lmao
#719 [22:40] <Bill> k well god luck my friend i hope you get your problem fixed
#720 [22:40] <melizza> thank u
#721 [22:40] <Bill> luv u
#722 [22:41] * Bill [webchat@c-73-11-106-205.hsd1.or.comcast.net] has quit. (Quit: webchat.esper.net)
#723 [22:46] <melizza> :(
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#725 [22:54] <melizza> help m e
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#728 [23:09] <jamzbootybouce> my Minecraft account on ps4 wont connect to my monjang account
#729 [23:09] <NuttzUp642> i just recently got back on my pc and i checked minecraft because i have heard of the new bedrock update that allows cross plat form and i went to open up the minecraft launcher and it wont open up at all so i can update to the lastist version
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#733 [23:55] <aydles> hello I was wondering if I could get some help relating to an issue where my minecraft launcher crashes at the mojang screen
#734 [23:55] <aydles> I have switched from using a litematica profile to the basic profile
#735 [23:56] <aydles> the error log I recieve for the crash is "Process crashed with exit code -805306369"
#736 [23:58] * Crazy_Dave [webchat@188.246.100.118] has joined #minecrafthelp
#737 [23:59] <Crazy_Dave> double click LAG
#738 [23:59] <Crazy_Dave> When I try to lay a block (click once), in 30% of the cases I put two or three blocks.
#739 [23:59] <Crazy_Dave> if I put more water on it it takes it back to the bucket and spills it again.
#740 [23:59] <Crazy_Dave> The door opens and closes two or three times.
#741 [23:59] <Crazy_Dave> I have a laptop omen bang & olufsen