#MinecraftHelp > 2020-01-28
#1 [01:00] * Taiss [webchat@c-73-220-67-240.hsd1.ca.comcast.net] has joined #minecrafthelp
#2 [01:02] <Taiss> Hi I have a problem with my minecraft Realms server. I log into the server and after about 20 seconds I get kicked out with the message," Internal Exception: java.io.IOException: An existing connection was forcibly closed by the remote host" It has been happening for hours and I need help please
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#5 [03:33] <wrenchman2205> the game crashes anytime I try to start it
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#8 [03:39] <Juan_David> Hello
#9 [03:45] <Juan_David> I was trying to log in into my minecraft account in the official website but always say invalid email or password, sometimes it just say nothing, so please if some one knows whats happening tell me. I'm using the same computer when I try to Log in, but I tried once to Log in in my cell phone and It works but I don't play in cellphone so what I want
#10 [03:45] <Juan_David> is Log in in my mac. Please someone helpme.
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#17 [05:23] <malwiris> Hi, so problem is that - on clean vanilla minecraft (not modded) i have around 200fps on version 1.15.2, my pc specs are nvidia rtx 2060 super 8gb memory, amd ryzen 7 3700x 8-core, and i have 16gb of ram, also minecraft is installed on SSD disk - with mods i have purely 60fps and sometimes it even drops lower than that, how to get more fps on good
#18 [05:23] <malwiris> pc? (like 1000fps in vanilla and more than 60 on modded)
#19 [05:35] <nate> malwiris: you're almost certainly not literally getting 1000FPS because your screen wouldn't handle it, chances are you're not even really seeing 200. What exactly is your screen refresh rate?
#20 [05:35] <nate> Though chances are if you're using any graphical related modifications they're locking you to the refresh rate for control/performance consistency (which is usually commonly 60Hz)
#21 [05:39] <malwiris> i mean in gave after clicking f3 i see 200fps in left corner (vsync OFF) on youtube guy with similiar pc specs have around 900-1000fps)
#22 [05:39] <malwiris> my monitor is 60Hz but im not using sync - the problem is with performance actually
#23 [05:41] <malwiris> with mods i have unlocked framerate to unlimited, and it's not that mods that lock framerate, because with mods for example RL Craft (modpack) i have low fps, that sometimes drop to even 40
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#26 [06:12] <nate> malwiris: Sync has nothing to do with it, you literally cannot get more -visible- FPS than the refresh rate of your screen. Games will display higher frames yes, but you won't literally be having them.
#27 [06:12] <nate> It could very well be your attempt to unlock framerates to 'unlimited' that caused it, as there is no such thing as unlimited, the limit will ultimately always be that of the current resolution refresh
#28 [06:13] <malwiris> i know nate, but the game shows only 200, while someone with very close to my pc spec have around 1000, my monitor shows 60 fps because it can't show more, but problems starts when i want to install mods - with mods, texture pack x32, and shaders - the game is unplayable - 20-30 fps
#29 [06:14] <nate> Define "Very close". What exactly are their specific specs and yours? If you're getting less than 60 frames then yes indeed that would probably be weird, especially if you're on a 2000 series card
#30 [06:14] * Ivan1 [webchat@37.57.201.215] has joined #minecrafthelp
#31 [06:15] <nate> but it could also be that you're trying to use settings far more than it can handle (keep in mind, at least the java version of minecraft is hardly efficient, you may also want to take a look at any settings for tuning the java switches if using that version)
#32 [06:17] <malwiris> my pc: amd ryzen 7 3700x 8-core, 16gb ram, nvidia rtx 2060s 8gb memory, render distance 12 chunks,
#33 [06:17] <malwiris> his pc: intel i7 9700K, 16 gb ram, rtx 2080 8gb, render distance same 12 chunks
#34 [06:18] <malwiris> i have amd he have intel - ok, he have a little better gpu but that don't change anything - before i upgraded my pc i had i7-4790, and gtx 960 4gb - and i had more fps than actually have...
#35 [06:50] <nate> I'd say double check the settings of whatever 'graphics' mods you're using, and make sure you're increasing the potential RAM capacity, Honestly it's been a while since I've used any graphic-changing mods other than some shader stuff and optifine, but those should be more than enough spec wise
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#37 [07:17] * Paul [webchat@194.59.249.202] has joined #minecrafthelp
#38 [07:17] <Paul> Hello ?
#39 [07:17] <Paul> Somebody is here ?
#40 [07:18] <Paul> I need help about Minecraft Launcher.
#41 [07:18] <Paul> I have an error : unable to start the minecraft runtime environment
#42 [07:18] <Paul> What is the solution ?
#43 [07:46] * DIEGO [webchat@184.55.61.106] has joined #minecrafthelp
#44 [07:47] <DIEGO> hello I would like to request a refund on a game I brought yesterday by lack of information since I do have a duplicate purchase
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#47 [08:03] <DIEGO> hello
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#49 [08:47] * topa2004 [webchat@84.51-175-2.customer.lyse.net] has joined #minecrafthelp
#50 [08:48] <topa2004> i dont remember my security questions, and i dont have the email i had when i created the account
#51 [08:48] <Greymagic27> ??> topa2004 account/send-email
#52 [08:48] <Mightyena> topa2004: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.minecraft.net/hc/requests/new
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#61 [10:56] <IceDragon157> Hey
#62 [10:56] <IceDragon157> whenever i log into my account on the launcher, it comes up with-
#63 [10:58] <IceDragon157> 'Sorry! Make sure you are online and try again'
#64 [10:58] <IceDragon157> and it just refuses me to log in at all on the website.
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#69 [11:39] <venlien> good day i have problem with minecraft if i start minecraft and go to the random server or world it crashes can you help me?
#70 [13:01] * NeedsHelp [webchat@ip-128-239-200-217.v4.wm.edu] has joined #minecrafthelp
#71 [13:10] <NeedsHelp> Well, hi there. I have the following issue. I am unable to log in to my Minecraft account on the launcher. It keeps saying "Sorry! Make sure you are online and try again". Here some more information. I DO have internet connection. Both my browsers and for example steam work without issues. I also doubt is has to do with a firewall etc. as while I a
#72 [13:10] <NeedsHelp> m connected to a university WIFI, it worked perfectly well for my Minecraft account last semester. I was only unable to login on my launcher after I completely reset my Computer (MacBook Air) and installed HighSierra and then redownloaded Minecraft. My logs, which I somehow accessed when I started said Minecraft said FailedtoBuffer I think btw.
#73 [13:10] * Guest97861 is now known as urielsalis
#74 [13:11] <urielsalis> ??> NeedsHelp tools/hjt
#75 [13:11] <Mightyena> NeedsHelp: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#76 [13:11] <Mightyena> NeedsHelp: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#77 [13:27] * NeedHelp [webchat@ip-128-239-200-217.v4.wm.edu] has joined #minecrafthelp
#78 [13:32] <NeedHelp> Not sure this is the same channel, as I just had to reload it and apparently login again. Anyway, here again just in case. My issue is that I am unable to login to my Minecraft account on my launcher. It says "Make sure you are online and try again", but my internet is working for both my browser and Steam. It also worked for Minecraft before, but
#79 [13:32] <NeedHelp> I had to reset my MacBook Air and installed HighSierra on it and since then I am unable to login on the launcher. I think it said failedtobuffer on the log files at one point, but not sure. Before I was recommended to run HiJackThis, but it is not available for Mac, so happy for recommendations to fix this
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#82 [13:43] * dcmarknight [webchat@net-93-67-182-67.cust.vodafonedsl.it] has joined #minecrafthelp
#83 [13:44] <dcmarknight> hey, some years ago I brought Minecraft, my account is DCMarKnight (nick name)
#84 [13:44] <dcmarknight> but I deleted the mail for some troubles
#85 [13:44] <SeeksHelp> Not sure this is the same channel, as I just had to reload it and apparently login again. Anyway, here again just in case. My issue is that I am unable to login to my Minecraft account on my launcher. It says "Make sure you are online and try again", but my internet is working for both my browser and Steam. It also worked for Minecraft before, but
#86 [13:44] <SeeksHelp> I had to reset my MacBook Air and installed HighSierra on it and since then I am unable to login on the launcher. I think it said failedtobuffer on the log files at one point, but not sure. Before I was recommended to run HiJackThis, but it is not available for Mac, so happy for recommendations to fix this
#87 [13:45] <dcmarknight> so now I can't login
#88 [13:45] <dcmarknight> What can I do?
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#90 [13:46] <SeeksHelp> also, how can I come back to the same channel after leaving
#91 [13:46] <SeeksHelp> as I get disconnected after some time
#92 [13:47] <SeeksHelp> and then I join a random one I think when I join again
#93 [13:53] * Smileymousse [webchat@host-92-0-243-20.as43234.net] has joined #minecrafthelp
#94 [13:56] <Smileymousse> I keep trying to load Minecraft, It loads but when the main Minecraft window comes up it stops working and I have to force close it. It then sends me back to the launcher and tells me that an error has occurred. I have already tried reinstalling and have been trying to get it to open over several days now.
#95 [14:02] <SeeksHelp> how do you come back, I get kicked if I disconnect?
#96 [14:02] <SeeksHelp> how do you come back, I get kicked if I disconnect?
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#104 [14:15] <suzanne> I have PC windows 10 version, it will not open.... Mojang screen, then Minecraft loading screen.... the game never opens to the main menu. Last time I played 1/11/2020. I was in beta last time I played.
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#110 [14:33] <SeeksHelp> Is this the channel I was in before?
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#112 [14:36] <Xenon> I am self-hosting a 1.12 vanilla Server on a virtual machine (bridged networking) running Windows Server 2016 Standard. It has firewall exceptions, is port forwarded and the correct IP is entered in server.properties. However I cannot access the world from my Minecraft 1.12 client on my host machine running Windows 10 Enterprise 2016 LTSB (version
#113 [14:36] <Xenon> 1607). Could anyone suggest troubleshooting options? Thanks!
#114 [14:38] <Xenon> My error is: io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection timed out: no further information
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#117 [14:41] <alexandra> i can't log in in my minecraft
#118 [14:41] <alexandra> https://paste.ubuntu.com/p/r9xv7n5vJJ/
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#122 [15:07] <Heitor_Miranda> hello, I wanted to know why an error appears when I enter the game (GLFW error 65542: WGL: the driver does not apear to support OpenGl
#123 [15:09] <Heitor_Miranda> help me
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#126 [15:16] * Jewels [webchat@ti0020a400-1187.bb.online.no] has joined #minecrafthelp
#127 [15:18] <Jewels> Hello, whenever i try to load mc, after i just downloaded it from the official website. i get an error message:
#128 [15:18] <Jewels> Failed to download file.
#129 [15:18] <Jewels> Name: patchy-1.1.jar
#130 [15:18] <Jewels> URL: https://libraries.minecraft.net/com/mojang/patchy/1.1/patchy-1.1.jar
#131 [15:18] <Jewels> Error details: schannel: next InitializeSecurityContext failed: Unknown error (0x80092012) - Tilbakekallfunksjonen kan ikke kontrollere tilbakekallingsstatus for sertifikatet.
#132 [15:18] <Jewels> Filename on disk: patchy-1.1.jar
#133 [15:18] <Jewels> Path: C:\Users\joakim\AppData\Roaming\.minecraft\libraries\com\mojang\patchy\1.1\patchy-1.1.jar
#134 [15:18] <Jewels> can anyone help me please?
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#137 [15:27] <alexandra> i can't log in in my minecraft
#138 [15:27] <alexandra> https://paste.ubuntu.com/p/r9xv7n5vJJ/
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#145 [16:54] <annrosejay> my minecraft will not load on my computer. i have tried to unistall and reinstall it and it still has not loaded. it gets almost there and then states it not responding
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#149 [18:04] <annrosejay> my minecraft isnt launching, i have tried to launch it many times and nothing. i have tried to uninstall and reinstall and nothing. what do i do?
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#154 [19:10] * helpme [webchat@d75-159-153-195.abhsia.telus.net] has joined #minecrafthelp
#155 [19:10] <helpme> My Minecraft Said Driver does not suppoert webgl
#156 [19:11] <helpme> or opengl
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#158 [19:13] <walter> please
#159 [19:13] <annrosejay> what does that mean?
#160 [19:13] <walter> i can not
#161 [19:14] <walter> loggin
#162 [19:14] <walter> to my acount
#163 [19:14] <walter> in the web
#164 [19:14] <helpme> what
#165 [19:14] <annrosejay> what does the webgl or opengl mean?
#166 [19:15] <walter> https://www.minecraft.net
#167 [19:15] <walter> i try to log
#168 [19:15] <walter> but when a put log in
#169 [19:16] <walter> and i complete the captcha
#170 [19:16] <helpme> The Game Just Crashes and says java.Ilgeal extption driver does not support opengl or webgl
#171 [19:16] <walter> it continous in the same page
#172 [19:16] <walter> no
#173 [19:17] <walter> i does not say anything
#174 [19:17] <annrosejay> so does that mean that we cannot use the java edition right now? how else are we able to play without having to pay again for something else
#175 [19:17] <walter> i wanna buy
#176 [19:17] <walter> the game but i have to log in
#177 [19:17] <helpme> just go to the buy page
#178 [19:17] <walter> but a have to log in in the page
#179 [19:17] <walter> i create the acount
#180 [19:17] <helpme> create account
#181 [19:17] <helpme> then login on a diffrent device
#182 [19:18] <walter> but how can i download
#183 [19:18] <walter> the game?
#184 [19:19] <annrosejay> so is the java edition not working? if so are we going to be able to use the other editions without having to purchase it?
#185 [19:19] <walter> no java edition
#186 [19:19] <walter> the page https://www.minecraft.net/
#187 [19:19] <walter> i can not log in in the page
#188 [19:21] <walter> so what can i do??
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#190 [19:24] <annrosejay> so since i have not gotten an answer i am going to ask again, how can i play when the server crashes with the java edition? Am I going to get a refund on this so I can purchase the other one or do I have to buy the other one again?
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#195 [19:41] <guga255> Hey, I cannot login minecraft. It says I need to pay for the game, and I did it 5 or 6 years ago. I need to know why it is happening
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#200 [20:19] <Guest31689> i just bought minecraft, but when i go to log in the launcher is says i have the incorrect user and password
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#203 [21:14] <Fedora> Hey, whenever i launch my minecraft game, minecraft appears but with a white screen and whenever i click on it it says not responding and still stays white. pls help thx
#204 [21:16] * jerry [webchat@c-76-106-4-137.hsd1.md.comcast.net] has joined #minecrafthelp
#205 [21:16] <jerry> hi
#206 [21:18] <jerry> minecraft doesnt work
#207 [21:20] * Fedora [webchat@110.150.91.177] has quit. (Quit: webchat.esper.net)
#208 [21:21] <jerry> I can't log into the minecraft launcher
#209 [21:23] * JJ [webchat@75.102.129.42] has joined #minecrafthelp
#210 [21:24] <JJ> ;-; i can't log into the website or the launcher
#211 [21:24] <jerry> whats the error
#212 [21:25] <JJ> on the website there is no error... it does nothing. the error on the launcher is invalid email or password
#213 [21:25] <jerry> have you tried resetting your password
#214 [21:25] <JJ> yes
#215 [21:26] <jerry> and does your new email and password not work
#216 [21:26] <JJ> it does not
#217 [21:26] <jerry> hmm
#218 [21:26] <jerry> when did you make your account
#219 [21:27] <JJ> today
#220 [21:27] <jerry> hmm
#221 [21:27] <jerry> are you using the right email?
#222 [21:27] <JJ> yup
#223 [21:28] <jerry> how old are you
#224 [21:28] <JJ> 22 lol
#225 [21:28] <jerry> oml
#226 [21:29] <jerry> maybe servers are down idk
#227 [21:29] <JJ> my friends are playing
#228 [21:29] <jerry> if you're lying then ask your parents
#229 [21:29] <JJ> lol no im actually 22 XD
#230 [21:30] <jerry> yeah idk what to tell you
#231 [21:30] <jerry> if you're typing in all the information correctly, you should be able to log in
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#236 [22:19] <Blade> I'm stuck on the mojang screen
#237 [22:19] <Blade> bruh
#238 [22:19] <Blade> no mods no plugins fresh install
#239 [22:20] <Blade> well this support chat is ass
#240 [22:20] <Blade> well this support chat is ass
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#243 [23:20] * ksmooth [webchat@guest-pool1-56-200.guest.nat.upenn.edu] has joined #minecrafthelp
#244 [23:21] <ksmooth> Hi I recently downloaded minecraft java edition on my mac and my game keeps crashing due to exit code 1 every time I attempt to play
#245 [23:21] <ksmooth> I've attempted to update my laptop and with the upgrade everything is still not working
#246 [23:22] * ksmooth [webchat@guest-pool1-56-200.guest.nat.upenn.edu] has quit. (Client Quit)
#247 [23:36] * Majonez [webchat@89-64-45-19.dynamic.chello.pl] has joined #minecrafthelp
#248 [23:40] <Majonez> Hi. I'm having an issue with a unexpected error which gives no log what so ever. Tried on modded and vanilla. Thanks.