#1 [01:40] * Unicxoxorn [webchat@111.65.37.174] has joined #minecrafthelp
#2 [01:41] <Unicxoxorn> Hi, when I tried to login into Minecraft, it says "Invalid email or password" in the Launcher but I can login into mojang.com and minecraft.net completely fine. What should I do?
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#9 [03:44] <ichu> I cannot login to my java Minecraft in my win10 computer, always keep showing invalid username and password. what can I do?
#10 [04:26] * NightlyDie [webchat@37.48.247.164] has joined #minecrafthelp
#11 [04:27] <NightlyDie> why is my minecraft coming up with errors?
#12 [04:27] <NightlyDie> d
#13 [04:27] <NightlyDie> d
#14 [04:30] * NightlyDie8 [webchat@37.48.247.164] has joined #minecrafthelp
#15 [04:30] <NightlyDie8> Hello
#16 [04:31] <NightlyDie8> Why is my minecraft crashing?
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#18 [05:03] * OmegaPhil [webchat@121.209.167.196] has joined #minecrafthelp
#19 [05:04] <OmegaPhil> Hello Everyone!
#20 [05:07] <OmegaPhil> I was having some problems with my minecraft account. I haven't played in about a year or longer, and I have gotten a new laptop. I tried to login to the Minecraft website, but i continuously got the message, "Invalid Username or Password." I have tried changing my Email and me Password, but nothing seems to happen! I also checked on the Help artic
#21 [05:07] <OmegaPhil> les on the website, but it did not help as the webpage did not have any content, so I come to you for your guidance! please help me!
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#25 [08:24] * krystiTV [webchat@staticline-31-182-219-2.toya.net.pl] has joined #minecrafthelp
#26 [08:25] <krystiTV> hi
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#31 [08:54] <William> Hello, I have been attempting to play minecraft, however whenever I press play the process runs as normal. Then, however, when it gets to the mojang screen it stops at around 90%.
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#33 [09:17] * Kapten_Kamrat [webchat@ip216.vasterslatt.se] has joined #minecrafthelp
#34 [09:19] <Kapten_Kamrat> My minecraft crash when I logg in and I'm returned to the launcher.
#35 [09:19] <Kapten_Kamrat> Unsuspected crash, is the error message.
#36 [09:20] <Kapten_Kamrat> No crashreport is made.
#37 [09:22] <Kapten_Kamrat> To correct myself, the error message says "unspected issue occured".
#38 [09:23] <Kapten_Kamrat> Got this trouble after I downloaded the 20w10a Snapshot.
#39 [09:23] <Kapten_Kamrat> And uninstalling and installing the launcher again did not help.
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#43 [10:03] * raleigh [webchat@207.201.217.75] has joined #minecrafthelp
#44 [10:04] <raleigh> i bought minecraft yesterday and every time i load into the world, the game crashes
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#53 [11:20] * lucas [webchat@b9168f39.cgn.dg-w.de] has joined #minecrafthelp
#54 [11:21] <lucas> Game ended with bad state (exit code 1)
#55 [11:21] <lucas> thats the error I get
#56 [11:21] <lucas> i tried reinstalling
#57 [11:22] * lucas [webchat@b9168f39.cgn.dg-w.de] has quit. (Client Quit)
#58 [11:23] <Soketaki> Does anyone know how I can fix this problem? Crash massage was this: GLFW error 65542: WGL: The driver does not appear to support OpenGl. Please make sure you have up-to-date drivers (see aka.ms/mcdriver for instructions). That's all it told me. This didn't happen yesterday, and I can't find any drivers that aren't up to date.
#59 [11:23] * jus [webchat@88-148-180-39.bb.dnainternet.fi] has joined #minecrafthelp
#60 [11:25] <jus> Hi! I'm getting kicked and the error message "internal exception: java.io.ioexception: an existing connection was forcibly closed by the remote host". This happens in like 15 seconds after i log in a realm or multiplayer server. I've tried a bunch of solutions found on the internet and even reset my computers settings back to factory settings. What
#61 [11:25] <jus> can I do because this is very annoying.
#62 [11:25] <Soketaki> The link is just to the Mojang support page, which I couldn't find anything about my problem on
#63 [11:26] <Soketaki> I'm not an expert, but I think that has to do with a really bad connection
#64 [11:26] <Soketaki> ^jus
#65 [11:27] <jus> That's weird cause overwatch plays completely fine and my internet is like 200 Mbps download/20 upload
#66 [11:28] <Soketaki> jus I know I would have that problem when using a bad internet, it would seem like it was working, and then kick me
#67 [11:28] <Soketaki> like I said, I'm not an expert, that's just whaat I've experienced
#68 [11:28] <jus> Yup that's exactly what's happening with me except my internet speeds are fine. I just did a speedtest to confirm haha
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#78 [12:36] <Jayden> When i join a minecraft server it says failed to login and then like {restart ur minecraft} and then im coming into the minecraft launcher and im logged out then i need to relogin but it says that its wrong password how to fix?
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#81 [12:52] * g0nz1ta_ [webchat@186.136.197.163] has joined #minecrafthelp
#82 [12:52] <g0nz1ta_> can someone help me?
#83 [12:53] <g0nz1ta_> my launcher is in offline mode even though computer is connected to the internet
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#85 [13:03] * chase [webchat@c-73-209-187-138.hsd1.il.comcast.net] has joined #minecrafthelp
#86 [13:03] * chase is now known as Guest89823
#87 [13:03] <Guest89823> how can i recover my mojang account if i no longer have access to that email
#88 [13:04] <mynameisperl> Guest89823: https://help.minecraft.net/hc/en-us/articles/360037926992-Forgot-password-and-don-t-have-access-to-the-original-account-email-
#89 [13:06] <Guest89823> where do i go to actually speak to someone about it?
#90 [13:08] * Guest89823 [webchat@c-73-209-187-138.hsd1.il.comcast.net] has quit. (Quit: webchat.esper.net)
#91 [13:09] <mynameisperl> Guest48289: you don't, there is no telephone support - just the contact form shown in that link
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#98 [14:55] * tom [webchat@cpc105230-live33-2-0-cust45.17-2.cable.virginm.net] has joined #minecrafthelp
#99 [14:57] <tom> im getting the 'we tried to log you in, but something went wrong' message. i tried changing my microsoft account password and downloading a texture pack but it hasn't worked
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#103 [15:20] <mynameisperl> tom: what platform?
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#105 [16:38] * marissa [webchat@c-73-10-157-234.hsd1.nj.comcast.net] has joined #minecrafthelp
#106 [16:38] <marissa> howe can i play with ps4 players
#107 [16:43] * marissa [webchat@c-73-10-157-234.hsd1.nj.comcast.net] has quit. (Quit: webchat.esper.net)
#108 [16:50] * Stareven [webchat@072-182-166-251.res.spectrum.com] has joined #minecrafthelp
#109 [16:51] <Stareven> Hello! I was wondering why minecraft and everything minecraft-related just can't access the internet. The firewalls are going through, and the requests are going to the router but none of it gets through. My father disapproved of me being on ONE server, so I doubt he'd block it.
#110 [16:53] <Stareven> Games like crossout and the Sims work, maybe because they run on python. So I thought to myself: What if not Minecraft, but java was being blocked...
#111 [16:53] <Stareven> ...And then I realized StarCraft and Project Zomboid worked.
#112 [16:56] <Stareven> Logins and other requests on the browser? NOPE. It's like everything minecraft and login related is just dead. Gone.
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#114 [16:59] * ken [webchat@ool-45775da2.dyn.optonline.net] has joined #minecrafthelp
#115 [17:00] <ken> hello I wanted to know if i could get some help with my security qustions?
#116 [17:18] * jamaican_bob97 [webchat@c-73-118-53-2.hsd1.fl.comcast.net] has joined #minecrafthelp
#117 [17:19] <jamaican_bob97> how long does it take for Mojang to respond Im ready to use my account
#118 [17:58] * Aceyboii [webchat@18-135-7-199.prinetime.com] has joined #minecrafthelp
#119 [17:58] <Aceyboii> can you guys help me?
#120 [17:58] <Aceyboii> its a logging in issue
#121 [18:01] * SSJkyren [webchat@c-73-101-109-41.hsd1.pa.comcast.net] has joined #minecrafthelp
#122 [18:02] <SSJkyren> i bought my minecraft account on my grandpas pc but when i log into it on this one it doesnt log into the minecraft.net or launcher
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#128 [18:39] * Cmartin [webchat@c-98-249-231-153.hsd1.fl.comcast.net] has joined #minecrafthelp
#129 [18:39] <Cmartin> I cant login to my account anymore and i dont have access to the email associated to my account
#130 [18:45] * Cmartin [webchat@c-98-249-231-153.hsd1.fl.comcast.net] has quit. (Quit: webchat.esper.net)
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#132 [18:58] * CiderSpy [webchat@23-233-100-70.cpe.pppoe.ca] has joined #minecrafthelp
#133 [18:59] <CiderSpy> anyone out there
#134 [19:04] <CiderSpy> My account is pre2012 I can use my old pc launcher and login I know my login name and pass. Having issues changing account info, lost email
#135 [19:23] * kosh [webchat@pa49-180-151-165.pa.nsw.optusnet.com.au] has joined #minecrafthelp
#136 [19:24] <kosh> I bought my minecraft account many years ago, now i think it has been compromised and i cannot log in anymore
#137 [19:33] <kosh> Error! Your Minecraft account has already been migrated to a Mojang account.Go to the log in page and use your e-mail address to login.
#138 [20:13] * CubeTheThird [~cubetheth@dhcp-108-168-126-184.cable.user.start.ca] has joined #minecrafthelp
#139 [20:29] * MAZINKOOOO [webchat@CPE7c9a54d0eb95-CM7c9a54d0eb93.cpe.net.cable.rogers.com] has joined #minecrafthelp
#140 [20:29] <MAZINKOOOO> hello
#141 [20:29] <MAZINKOOOO> i dont know what this means
#142 [20:30] <MAZINKOOOO> it says The game crashed whilst initializing game
#143 [20:30] <MAZINKOOOO> Error: java.lang.IllegalStateException: No renderer registered for projecte:water_projectile
#144 [20:30] <MAZINKOOOO> what do i do?
#145 [20:31] * CubeTheThird [~cubetheth@dhcp-108-168-126-184.cable.user.start.ca] has joined #minecrafthelp
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#149 [20:50] * MAtthew2 [webchat@072-239-251-020.res.spectrum.com] has joined #minecrafthelp
#150 [20:50] <MAtthew2> I already bought Minecraft and it is saying I need to buy it again to play it
#151 [20:53] <MAtthew2> hello?
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#155 [21:53] * brandon [webchat@S01063cb74b2b5095.ed.shawcable.net] has joined #minecrafthelp
#156 [21:53] <brandon> hello
#157 [21:54] <CubeTheThird> hello brandon
#158 [21:54] <brandon> im unable to enjoy Minecraft with how buggy it is on my laptop
#159 [21:54] <brandon> I just bought it like half an hour ago
#160 [21:55] <CubeTheThird> brandon, oh? buggy how?
#161 [21:55] <brandon> i go to walk and it keeps bringing me back to the same place
#162 [21:55] * md_5 [~md_5@marius.md-5.net] has quit. (Quit: ZNC - http://znc.in)
#163 [21:56] <CubeTheThird> brandon, do you mean it "snaps" you back?
#164 [21:56] <brandon> ya
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#166 [21:56] <CubeTheThird> brandon, hmm ok. Let's look at some logs to see what's going on. First, can you hold f3+c in-game until it crashes?
#167 [21:57] <brandon> oh i already uninstalled it
#168 [21:57] <CubeTheThird> brandon, did you come here looking for help to fix the issue, or for a refund?
#169 [21:58] <brandon> well if its an issue with how slow my laptop is then a refund till i can get a new laptop
#170 [21:59] <CubeTheThird> brandon, well something to keep in mind. Your account is valid on any PC, so if you are planning on getting a better device in the future, you can use your existing account on it no problem
#171 [21:59] <CubeTheThird> brandon, but if you'd still like to do a refund, I can point you in the right direction
#172 [22:00] <brandon> if you wouldn't mind pointing me in the right direction, im just off work for another month so i wont have a new laptop for 2-3 months
#173 [22:01] <CubeTheThird> sure thing
#174 [22:01] <CubeTheThird> ??> brandon mojang/email
#175 [22:01] <Mightyena> brandon: You can email Mojang by going here: https://help.minecraft.net/hc/requests/new
#176 [22:01] <Mightyena> brandon: Note: Do NOT send more than one at a time.
#177 [22:01] <CubeTheThird> brandon, contact Mojang there for it ^^^
#178 [22:01] <brandon> okay thank you so much
#179 [22:01] <CubeTheThird> no problem :3
#180 [22:04] <brandon> have a great night and thank you again!
#181 [22:04] <CubeTheThird> you too~
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#183 [22:36] * Gauss [webchat@24.53.2.171] has joined #minecrafthelp
#184 [22:38] <Gauss> Hello, when I launch minecraft from the launcher I get stuck at the Mojang loading screen at like 95% and it freezes
#185 [22:38] <CubeTheThird> Gauss, let's try doing a malware scan
#186 [22:39] <CubeTheThird> ??> Gauss av/adwcleaner
#187 [22:39] <Mightyena> Gauss: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#188 [22:39] <Mightyena> Gauss: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
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#192 [22:42] <Kaori> I dont know how to reset my security questions!
#193 [22:42] <CubeTheThird> ??> Kaori account/challenge/reset
#194 [22:42] <Mightyena> Kaori: To reset your security questions, go here: https://account.mojang.com/me/changeSecretQuestions
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#196 [22:46] <Kaori> I already clicked on that link nd it tells me to sign in and tells me to enter my security questions that i dont know!
#197 [22:47] <Kaori> i made this account about two years ago
#198 [22:50] * Kaori [webchat@172-221-053-177.res.spectrum.com] has joined #minecrafthelp
#199 [22:51] <Kaori> Hi i made an account two years ago and it wants me to fill out security questions i dont know! i clicked on the link that has me reset them and it takes me back to the login! i tried logging in and it has me answer the same security questions i dont know
#200 [22:55] <Kaori> Hi i made an account two years ago and it wants me to fill out security questions i dont know! i clicked on the link that has me reset them and it takes me back to the login! i tried logging in and it has me answer the same security questions i dont know
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