#1 [00:11] * jakx29 [webchat@n114-75-157-255.bla4.nsw.optusnet.com.au] has joined #minecrafthelp
#2 [00:12] <jakx29> How do I switch over from Windows 10 to windows java edition? I'm not sure if this is the right spot - but can't find anywhere else to ask someone.
#3 [00:16] <jakx29> Never mind. I worked it out.
#4 [00:16] * jakx29 [webchat@n114-75-157-255.bla4.nsw.optusnet.com.au] has quit. (Quit: webchat.esper.net)
#5 [00:37] * jamilton [webchat@27.255.52.234] has joined #minecrafthelp
#6 [00:37] <jamilton> Hello, i've been facing a problem with logging in, i can easily login on my browser but when i try to login on my launcher it shows the error INVALID EMAIL OR PASSWORD
#7 [00:38] <jamilton> hello is anyone there
#8 [00:43] * Eric [webchat@c-73-202-236-141.hsd1.ca.comcast.net] has joined #minecrafthelp
#9 [00:44] <Eric> I havent played minecraft on PC since the alpha and i realized that my account has been trasnfered meaning that i have to use my email for the login. I dont remember the email and if i just get the name of the email, i may be able to log back in
#10 [00:49] * russ [webchat@c-24-18-72-61.hsd1.wa.comcast.net] has joined #minecrafthelp
#11 [00:50] <russ> when i go to run minecraft it crashes and im not sure how to fix it
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#16 [01:21] <hello_> Hello
#17 [01:24] <hello_> While on the website to buy Minecraft. It only shows my the prices in Chinese currency and according to google its trying to charge me 426 us dollars. I thought that if I clicked buy it might resolve when it took me to the payment page however whenever I click buy the sight just takes me to a blank page. What should I do?
#18 [01:27] <Goat> I have an issue with starting minecraft. When I try starting up minecraft it shows this on my screen: GLFW error WGL: The driver does not appear to support OpenGL. Can you possibly direct me to where I should go to fix this? If not, i'm quitting on minecraft.
#19 [01:27] * dxncc [webchat@101.118.17.221] has joined #minecrafthelp
#20 [01:29] <Goat> Thanks for the help. I'm done with minecraft.
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#22 [01:30] <dxncc> Um, hello. I want to log into minecraft with my gmail account, and i've reset the password and stuff like that yet it still keeps saying that my login is invalid. I want to be able to log in as i want to purchase minecraft soon but if i can't login then how am I supposed to play? I'm not sure if the account is throttled
#23 [01:30] <dxncc> Thanks
#24 [01:36] * Jay [webchat@162-235-6-228.lightspeed.irvnca.sbcglobal.net] has joined #minecrafthelp
#25 [01:37] <Jay> My minecraft wont open up after I click the "Play" button
#26 [01:38] * Me4502 [~quassel@167-179-178-74.a7b3b2.bne.nbn.aussiebb.net] has joined #minecrafthelp
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#28 [02:04] * LOGAN [webchat@24.114.84.57] has joined #minecrafthelp
#29 [02:04] <LOGAN> hello
#30 [02:04] <LOGAN> is any admin online?
#31 [02:08] <LOGAN> ...
#32 [02:12] * popcap95 [webchat@108.162.161.60] has joined #minecrafthelp
#33 [02:12] <popcap95> hi there
#34 [02:13] <popcap95> i have 2 accs on mincraft.net but both of them dont have minecraft java edition
#35 [02:13] <popcap95> right now i cant even login to both of that accounts
#36 [02:15] * avatar303 [webchat@ip565fbcca.direct-adsl.nl] has joined #minecrafthelp
#37 [02:16] <popcap95> i try to creat a new on and when i click login then nothing happen
#38 [02:16] <popcap95> same with for my other account
#39 [02:16] <popcap95> nothing happen when i click login :(
#40 [02:16] * LOGAN [webchat@24.114.84.57] has joined #minecrafthelp
#41 [02:16] <LOGAN> HELLO?
#42 [02:16] <LOGAN> ADMINS??
#43 [02:17] <popcap95> ?
#44 [02:17] <avatar303> Hi, I have trouble with the Java edition. We have bought a new minecraft account and we tryed to play in a LAN world sadly this didn't worked the LAN world woulnd't pop up in the multiplayer tab what should i do to fix this?
#45 [02:18] <popcap95> oh maybe
#46 [02:18] <popcap95> u guys should turn off firewall
#47 [02:18] <avatar303> hoe do i do that
#48 [02:18] <avatar303> how
#49 [02:18] <popcap95> depend on your window
#50 [02:19] <popcap95> iam using window 10
#51 [02:19] <avatar303> i have windows ten i think
#52 [02:19] <popcap95> search for window security
#53 [02:19] <LOGAN> Minecraft is crashing when i hit play :/
#54 [02:20] <popcap95> u will see firewall protection
#55 [02:20] <popcap95> turn it off from both cumputer of laptop
#56 [02:20] <avatar303> but wont that let like virusus in
#57 [02:20] <avatar303> or not
#58 [02:20] <popcap95> if you guy want to LAN, it easier to host from your phone
#59 [02:21] <avatar303> can i play from laptop ten or not
#60 [02:21] <popcap95> buy now who gonna help me
#61 [02:21] <popcap95> laptop 10 ?
#62 [02:21] <avatar303> then sorry
#63 [02:22] <popcap95> sure if you want t
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#68 [03:19] * Blitz [webchat@93-82-139-98.adsl.highway.telekom.at] has joined #minecrafthelp
#69 [03:20] <Blitz> I need Help for Account login failed problem
#70 [03:22] * Blitz [webchat@93-82-139-98.adsl.highway.telekom.at] has quit. (Client Quit)
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#76 [04:17] * caitlin_P [webchat@124.188.175.163] has joined #minecrafthelp
#77 [04:18] <caitlin_P> i have just brought minecraft and it keeps crashing wont even let me start up the game my mac is fully updated and nothing else is open
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#79 [04:27] * MIRR_ABI [webchat@211.177.5.163] has joined #minecrafthelp
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#82 [04:46] * GamerHD__ [webchat@p578526D5.dip0.t-ipconnect.de] has joined #minecrafthelp
#83 [04:48] <GamerHD__> My Minecraft always crashes when I start it. No matter what version I try
#84 [04:49] <GamerHD__> can you me help please
#85 [04:51] * GamerHD__ [webchat@p578526D5.dip0.t-ipconnect.de] has quit. (Client Quit)
#86 [05:20] * Roman_martin [webchat@cpe-107-184-72-76.socal.res.rr.com] has joined #minecrafthelp
#87 [05:20] <Roman_martin> I have an issue with my account
#88 [05:21] <Roman_martin> I can not get in to any minecraft servers any ssuggestions?
#89 [05:31] * dude1 [webchat@147.148.45.3] has joined #minecrafthelp
#90 [05:32] <dude1> Hi, We downloaded and paid for m
#91 [05:40] <dude1> Hi all, I downloaded and paid for minecraft but I can't get it to play on my laptop and I get the following error message "GLFW error 65542: WGL: The driver does nots appear to support Open GL. Please make sure you have up-to-date drivers (see aka.ms/mcdriver for instructions)." I think this means my laptop is too old (it's a Dell Inspiron running
#92 [05:40] <dude1> Windows 7 Home edition 2009 with 3 GB of internal RAM if that helps). Thanks
#93 [05:43] * zuizui [webchat@c-24-17-135-160.hsd1.wa.comcast.net] has joined #minecrafthelp
#94 [05:45] <zuizui> hello, i keep getting the error glfw error 65542: wgl and it says that my driver does not support opengl can someone help me fix this or direct me to a place where i can update my driver or something
#95 [06:07] <zuizui> i actually fixed the error i was having but now i have another question. how can i increase my fps? it used to run with smoothly before but after the error it runs terribly and im not sure why i even turned all my settings to low and it still runs awful
#96 [06:08] * DarkNoddy [~mordi@89.80-203-29.nextgentel.com] has joined #minecrafthelp
#97 [06:31] * bb [webchat@mx-ll-171.6.119-75.dynamic.3bb.co.th] has joined #minecrafthelp
#98 [06:31] <bb> i cant log in minecraft in micosoft store
#99 [06:32] <bb> plz help
#100 [06:37] * angel [webchat@141.105.104.226.ibreddigital.net] has joined #minecrafthelp
#101 [06:37] <angel> hola buenas
#102 [06:38] <Guest30058> no me acuerdo de mi correo de la cuenta habria manera de recuperar la cuenta_???
#103 [06:40] * bb [webchat@mx-ll-171.6.119-75.dynamic.3bb.co.th] has quit. (Quit: webchat.esper.net)
#104 [06:44] * Me4502 [~quassel@167-179-178-74.a7b3b2.bne.nbn.aussiebb.net] has quit. (Read error: Connection reset by peer)
#105 [06:55] * Jay [webchat@162-235-6-228.lightspeed.irvnca.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#106 [07:46] * Galaxy_2Alex [~Odysseius@cpc104498-sgyl40-2-0-cust162.18-2.cable.virginm.net] has joined #minecrafthelp
#107 [07:57] * DoctorNimrod [webchat@c-73-11-160-75.hsd1.wa.comcast.net] has joined #minecrafthelp
#108 [07:57] <DoctorNimrod> I am currently unable to log into any account i've changed passwords and put in the correct info
#109 [07:57] <DoctorNimrod> I also cannot click the login button on minecraft.net
#110 [08:03] * Deaster314 [webchat@188-175-56-141.client.rionet.cz] has joined #minecrafthelp
#111 [08:05] <Deaster314> Hello, I can not log into my account via minecraft launcher. This problem occured when I bought minecraft and since then microsoft support wasnt much helpful (about 6 months ago).
#112 [08:16] * SkullBomber [webchat@c-76-28-233-244.hsd1.wa.comcast.net] has joined #minecrafthelp
#113 [08:16] <SkullBomber> Hello
#114 [08:17] <SkullBomber> I need help getting into my minecraft account
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#116 [08:25] * Alex4 [webchat@broadband-46-242-13-179.ip.moscow.rt.ru] has joined #minecrafthelp
#117 [08:26] <Alex4> Hi, my daughter is playing minecraft on Iphone 7, she has a -9 error
#118 [08:33] <Alex4> There is an error with your account/ You will be unable to use marketplace until we have resolved the issue. If this persists for several days please contact support using the help button
#119 [08:40] * DoctorNimrod [webchat@c-73-11-160-75.hsd1.wa.comcast.net] has quit. (Quit: webchat.esper.net)
#120 [08:41] * DoctorNimrod [webchat@c-73-11-160-75.hsd1.wa.comcast.net] has joined #minecrafthelp
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#122 [09:01] * Simon [webchat@217-208-247-21-no2730.tbcn.telia.com] has joined #minecrafthelp
#123 [09:01] * soymilky1 [webchat@121.212.70.140] has joined #minecrafthelp
#124 [09:01] <soymilky1> hi my younger brother bought Minecraft on my card and I want a refund
#125 [09:03] * Simon [webchat@217-208-247-21-no2730.tbcn.telia.com] has quit. (Client Quit)
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#127 [09:15] * fkris [webchat@fibhost-67-189-104.fibernet.hu] has joined #minecrafthelp
#128 [09:16] <fkris> Hello
#129 [09:16] <fkris> I've got a problem with my game
#130 [09:16] <fkris> It seems that minecraft is very laggy for me when I enter a world
#131 [09:17] <fkris> So when the chunks are generated the game runs smoothly afterwards
#132 [09:17] <fkris> Any solution?
#133 [09:18] * agentcv [webchat@78-68-251-220-no39.tbcn.telia.com] has joined #minecrafthelp
#134 [09:18] <agentcv> I cant log in whit my new pasword
#135 [09:19] <fkris> You forgot it?
#136 [09:28] * fkris [webchat@fibhost-67-189-104.fibernet.hu] has quit. (Quit: webchat.esper.net)
#137 [10:12] * LOGAN [webchat@24.114.84.57] has joined #minecrafthelp
#138 [10:12] <LOGAN> Any staff online
#139 [10:12] <Greymagic27> LOGAN, Hi! How can I help?
#140 [10:12] <LOGAN> HOLY CRAP A SUPPORT GUY
#141 [10:12] <LOGAN> first time ever
#142 [10:12] <LOGAN> Ok so i've had a problem for a month now
#143 [10:13] <LOGAN> where when i click play i get an instant crash
#144 [10:13] <Greymagic27> ??> LOGAN launcher/log-txt
#145 [10:13] <Mightyena> LOGAN: We need to see your full launcher log, which is created in the game directory.
#146 [10:13] <Mightyena> LOGAN: First open your .minecraft folder (If you don't know how to get there, ask), then try to launch the game. Then in the .minecraft folder open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#147 [10:14] <LOGAN> https://paste.ubuntu.com/p/7Kwjq53N6P/
#148 [10:15] <Greymagic27> Your crash is sometimes caused by incompatible software on your PC. Let's get a list of running programs on your PC to make sure that isn't the case here
#149 [10:15] <LOGAN> https://paste.ubuntu.com/p/WMfqKz9sBN/
#150 [10:15] <Greymagic27> ??> LOGAN tools/hjt
#151 [10:15] <Mightyena> LOGAN: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#152 [10:15] <Mightyena> LOGAN: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#153 [10:15] <LOGAN> 100% not i just fac reset
#154 [10:15] <LOGAN> all i got is discord and MC
#155 [10:16] <LOGAN> Ill run it anyways too see.
#156 [10:16] <Greymagic27> It's always best to check regardless, you may have something on your PC that is causing an issue without you realizing it
#157 [10:16] <LOGAN> Do system scan and save log?
#158 [10:17] <Greymagic27> Yep
#159 [10:18] <LOGAN> My system denied write access to host. crap one sec
#160 [10:18] <Greymagic27> Make sure you load up the tool as administrator
#161 [10:20] <LOGAN> https://paste.ubuntu.com/p/dkxKcRfsPG/
#162 [10:21] <Greymagic27> Could you try turning off the discord overlay, and turning off any other overlays?
#163 [10:21] <LOGAN> Ok
#164 [10:22] <LOGAN> it was only discord
#165 [10:22] <LOGAN> i turned it off
#166 [10:23] <LOGAN> same crash
#167 [10:23] <LOGAN> Thing
#168 [10:23] <LOGAN> I've tried like so much lol i
#169 [10:23] <LOGAN> i've factory reset/installed/uninstalled java/changed java paths etc
#170 [10:23] <LOGAN> noothing
#171 [10:23] <LOGAN> xD
#172 [10:33] * DoctorNimrod [webchat@c-73-11-160-75.hsd1.wa.comcast.net] has joined #minecrafthelp
#173 [10:33] <DoctorNimrod> I have changed my password and uninstalled minecraft but still cannot log into my accounts.
#174 [11:28] * osuka [~osuka@2604:a880:0:1010::20:1] has quit. (Quit: ZNC 1.6.1+deb1 - http://znc.in)
#175 [11:31] * osuka [~osuka@2604:a880:0:1010::20:1] has joined #minecrafthelp
#176 [12:29] * ed [webchat@cpe-104-231-94-178.neo.res.rr.com] has joined #minecrafthelp
#177 [12:30] <ed> I unplugged my xbox while in my minecraft world and now it won’t load the world. Is there anyway to fix it?
#178 [12:33] * ed [webchat@cpe-104-231-94-178.neo.res.rr.com] has quit. (Client Quit)
#179 [12:42] * twobeast4you [webchat@rrcs-173-95-58-211.midsouth.biz.rr.com] has joined #minecrafthelp
#180 [12:46] <twobeast4you> I just moved to a new apartment with communal wifi. I can surf internet, stream videos no problem but cannot get into minecraft servers and struggle logging in. I have had to change my pass 3x today for it to log me in EVEN IF im 100% correct. If I do log in, it shows im able to see my ping on the server menu(like normal), but when i try to join it
#181 [12:46] <twobeast4you> says "Invalid session... Please Restart Game" or something like that. I have reset the game, computer, redownloaded mc, reset internet, but nothing. This just became an issue at the new place. pls help
#182 [13:04] * phlippi007 [webchat@ip5f5afa37.dynamic.kabel-deutschland.de] has joined #minecrafthelp
#183 [13:04] <phlippi007> I have a question. When I launch the latest version of Minecraft and join a world, I have no achievements to do. It just says: There doesn't seem to be anything here. Can someone help me?
#184 [13:07] * Guxtavo28 [webchat@179.255.236.166] has joined #minecrafthelp
#185 [13:07] <Guxtavo28> hello
#186 [13:08] <phlippi007> hi
#187 [13:09] <Guxtavo28> guys, my minecraft has an error that until today I couldn't solve, I open the game, it exits the launcher and appears to enter the game again, then when the game starts it closes and returns to the launcher, giving a minidump error
#188 [13:09] <Guxtavo28> Can someone help me?
#189 [13:14] <Guxtavo28> then I will see the error report, and a text appears in the giant notepad, which I don't understand at all
#190 [13:15] <Guxtavo28> the only thing I understood was this: "Failed to write core dump. Minidumps are not enabled by default on client versions of Windows"
#191 [13:15] <Guxtavo28> and yet I found no solution
#192 [13:15] <Guxtavo28> I am Brazilian, if you can send in Portuguese I appreciate it, but otherwise you can send in English even if I translate on google translator :)
#193 [13:17] * Jules [webchat@91-160-61-41.subs.proxad.net] has joined #minecrafthelp
#194 [13:18] <Jules> Hi, when i try to login to the minecraft.net website nothing happens
#195 [13:18] <Jules> seems like the button doesnt work
#196 [13:18] <Jules> and i dont run any vpn whatsoever
#197 [13:18] <Jules> so does anyone have the answer ?
#198 [13:27] * koalahq [webchat@142.162.62.32] has joined #minecrafthelp
#199 [13:32] <koalahq> I am trying to start my game but in the loading screen the game will not respond and i get the message "Java(TM) Platform SE binary is not responding" I have re-downloaded minecraft and java, restarted my computer, and updated drivers but still no change could i please get some help?
#200 [13:40] * Assguardians [webchat@c-67-183-97-24.hsd1.wa.comcast.net] has joined #minecrafthelp
#201 [13:42] <Assguardians> umm guys i need help. For some reason i can connect to big servers just fine like hypixel, cubecraft, mineplex, but i cant seem to connect to a private server i have with my friends, hosted by server.pro. My friends are able to join just fine, i am the only who cant join
#202 [13:46] * Jake [webchat@cpe-74-76-44-39.nycap.res.rr.com] has joined #minecrafthelp
#203 [13:47] <Jake> Hey when I try to press login on minecraft.net nothing happens and I don't know what to do.
#204 [13:59] <Assguardians> huh
#205 [13:59] <Assguardians> idk about that
#206 [14:16] * pep [webchat@62.212.149.159] has joined #minecrafthelp
#207 [14:17] <pep> Hi! I'm currently experiencing some trouble when logging in on my minecraft account. On another laptop (also macbook) i have no trouble logging in, but on this laptop the launcher as well as the website keep saying my e-mailaddress or password is wrong (which I'm sure aren't).
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#210 [14:36] * Kiwa03 [webchat@185.108.249.112] has joined #minecrafthelp
#211 [14:37] <Kiwa03> Hello there, so I bought the game many years ago and i have all the necessary information to prove that purchase. my account has been migrated and my account is there but it says i don't have the game. what can I do ? I hope someone can help. The mojang supprt keeps sending me the same message but it doesn't help at all. thanks
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#213 [14:44] * kyleg [webchat@c-73-156-195-201.hsd1.fl.comcast.net] has joined #minecrafthelp
#214 [14:44] <kyleg> My minecraft keeps crashing on the mojang screen
#215 [14:44] <kyleg> once it gets to like 95% loaded
#216 [14:45] <kyleg> I have deleted all minecraft files and reinstalled, updated my geforce drivers, updated java...
#217 [14:45] <kyleg> it was working like a month ago but i havent been on since then and have been trying to figure it out last week or so]
#218 [14:45] <kyleg> nothing has changed, i did notice that the minecraft launcher is 32 bit and my windows is 64
#219 [14:57] * Mail_Storm [webchat@ip68-100-225-54.dc.dc.cox.net] has joined #minecrafthelp
#220 [14:57] <Mail_Storm> I can't connect on lan from mac to pc
#221 [14:57] <Mail_Storm> the other way around i can
#222 [14:58] * Mail_Storm [webchat@ip68-100-225-54.dc.dc.cox.net] has quit. (Client Quit)
#223 [15:08] * Brian [webchat@ip70-178-191-110.ks.ks.cox.net] has joined #minecrafthelp
#224 [15:08] <Brian> I used mcleaks how do i edit the hosts file and remove all entries containing the word mojang
#225 [15:10] <Brian> can any1 help?
#226 [15:13] * Guxtavo28 [webchat@179.255.236.166] has quit. (Quit: webchat.esper.net)
#227 [15:16] <Brian> how do i recover my account if i used mcleaks
#228 [15:23] * Brandon [webchat@65.33.29.198] has joined #minecrafthelp
#229 [15:25] <Brandon> I am having a hard time maintaining a saved singleplayer world file, they keep disappearing and or becoming corrupted
#230 [15:40] * LOGAN [webchat@24.114.84.57] has quit. (Quit: webchat.esper.net)
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#233 [16:18] <erin> Hi, I bought Minecraft and dowloaded it last night on my MAC air and every time I click "play" a message comes up saying "error game crashed. An expected issue occurred and the game crashed. We're sorry for the inconvenience" I've tried everything to make it work, I updated my whole computer, i duplicated the game. I have the most recent Minecraft
#234 [16:18] <erin> also. Super frustrated as I just got the game
#235 [16:18] <anemone> hey, new player trying to get ps4 to connect to local minecraft server (ubuntu vm with bedrock server). ps4 minecraft says ms settings don't allow.
#236 [16:21] <anemone> ms help directs to link that loops back to original help page.
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#238 [16:32] * Ilayda [webchat@ip503d51b5.speed.planet.nl] has joined #minecrafthelp
#239 [16:32] <Ilayda> Hi, I want login to microsoft on my playstation 4
#240 [16:33] <Ilayda> but i get an error everytime
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#242 [16:44] * girlgaming [webchat@ip5453ee18.speed.planet.nl] has joined #minecrafthelp
#243 [16:46] <girlgaming> Hello! I can't play any servers anymore because it keeps telling me "Error: Authentication to Minecraft.net Failed" and I don't know what to do now.
#244 [16:49] * Panthera365 [webchat@c-68-49-192-218.hsd1.mi.comcast.net] has joined #minecrafthelp
#245 [16:49] <Panthera365> Hi
#246 [16:50] <Panthera365> Looking for help with accessing win 10 copy of mine-craft after buying java edition long ago on pc. I have a new code but it says it has been already claimed at the same time as i tried to claim it?
#247 [16:50] <Panthera365> Looking for help with accessing win 10 copy of mine-craft after buying java edition long ago on pc. I have a new code but it says it has been already claimed at the same time as i tried to claim it?
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#250 [16:52] * STRhythm [webchat@cpc138114-hatf10-2-0-cust672.9-3.cable.virginm.net] has joined #minecrafthelp
#251 [16:55] <STRhythm> A week ago I attempted to use a cracked account on my launcher (on my macbook) and after trying to log into my own (paid) account I started getting the message, 'Login failed. Invalid username or password.'. I assumed it was because I had too many incorrect log in attempts and waited but nothing happened. I then tried logging into my account from a
#252 [16:55] <STRhythm> friend computer which worked & also tried logging in from my own PC which also worked. It's been a week since this happened and I've tried uninstalling & reinstalling the launcher (deleted all 'background' files aswell) but nothing has worked.
#253 [16:55] * Ilaya [webchat@ip503d51b5.speed.planet.nl] has joined #minecrafthelp
#254 [16:58] <herocraft_1232> Hello! I can't start my minecraft, because recently I disabled my graphics (intel) and put my AMD as the main one (leaving only it to work), now an error appears (GLFW error 65542: the drivers does not appear to support OpenGL), I don't I know what to do, I've updated the AMD drivers and nothing. What should I do?
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#257 [17:05] * girlgaming [webchat@ip5453ee18.speed.planet.nl] has quit. (Quit: webchat.esper.net)
#258 [17:06] <Joyce> So I downloaded minecraft java edition on my mac 2 days ago and it was working perfectly fine. Yesterday I logged out of my world and closed minecraft and today, when I try playing, it brings up a window saying that last time minecraft closed unexpectedly and if I want to reopen the windows. no matter hat I choose, it always takes me to a window sa
#259 [17:06] <Joyce> ying minecraft crashed.
#260 [17:06] <Joyce> how so I fix this?
#261 [17:07] * Blasian4KT [webchat@c-73-158-84-55.hsd1.ca.comcast.net] has joined #minecrafthelp
#262 [17:07] <Blasian4KT> hello
#263 [17:07] <Blasian4KT> I have a question about this
#264 [17:07] <Blasian4KT> "Your last name change was on 3/7/2020. You can change it again in 0 days."
#265 [17:07] <Joyce> hi, yes?
#266 [17:07] <Blasian4KT> I can change in 0 days? what that ean
#267 [17:07] <Blasian4KT> mean
#268 [17:08] <Joyce> uh I'm not sure about that, I've never had that before
#269 [17:08] <Blasian4KT> interesting
#270 [17:10] * nick6 [webchat@CPE9050cadd2b23-CM9050cadd2b20.cpe.net.cable.rogers.com] has joined #minecrafthelp
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#272 [17:10] <nick6> Hello, I bought a minecraft account a long time ago and I forgot the email, so I can't migrate it. What should I do?
#273 [17:13] <Joyce> When you go to sign in on minecraft.net, at the bottom it says migrate account and it'll take you to a page to fill in information and you can click forgot e-mail
#274 [17:13] <nick6> thank you, i will try it out
#275 [17:14] <nick6> My account is very old and it asks for the transaction ID which I do not have
#276 [17:15] <Joyce> I'm sorry, I can't help there
#277 [17:15] <nick6> thank you anyways
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#282 [17:23] * Minceraft [webchat@104-159-178-116.dhcp.krny.ne.charter.com] has joined #minecrafthelp
#283 [17:23] <Minceraft> my friend got minecraft java edition without realizing that he needed windows ten edition and now it wont load up.
#284 [17:29] * monkeylamp [webchat@107-128-155-16.lightspeed.bcvloh.sbcglobal.net] has joined #minecrafthelp
#285 [17:29] <monkeylamp> Hey can I get some help
#286 [17:29] <monkeylamp> basically someone logged onto my account from a unknown location and changed my ign
#287 [17:30] <monkeylamp> I managed to resecure my account, but would like to revert my name
#288 [17:30] <monkeylamp> It is currently "Monkey_lamp" and it was "homiemansmans"
#289 [17:30] <monkeylamp> some servers dont allow me to log on with the ign "Monkey_lamp" and im not sure why
#290 [17:31] <monkeylamp> Example hypixel
#291 [17:31] <monkeylamp> It just says please change your IGN when I try to log in
#292 [17:49] <Minceraft> now that sounds weird
#293 [17:50] <Minceraft> okay i have a weird thing going on
#294 [17:50] <Minceraft> my friend just bought minecraft window 10 edition and when he clicks play/install it takes him to the store but it isnt loading
#295 [17:51] <Minceraft> its been stuck at the loading screen for five minutes now
#296 [18:02] * Panniks [webchat@d216-232-23-185.bchsia.telus.net] has joined #minecrafthelp
#297 [18:03] * Amber8 [webchat@lnsm2-toronto63-142-117-130-233.internet.virginmobile.ca] has joined #minecrafthelp
#298 [18:04] <Amber8> So im trying to redeem my code to access the Windows 10 version of minecraft and it is telling me the code has already been redeemed. it says it was claimed on Septamber 17 2018 but my purchase history on either of my microsofe accounts shows this as being the case
#299 [18:04] <Panniks> Bough Minecraft for Nintendo Switch, paid for 3 months of Nintendo online, followed instructions and went to aka.ms/remoteconnect on computer and entered the key. Nintendo says "We tried to sign you in to your Microsoft Account, but something went wrong". How do I fix this?
#300 [18:15] <Panniks> Error issue came up when we tried the process on phone and my windows PC. Tried it on the laptop and it kept rerouting form that site to Microsoft Teams. Copied the actual URL from my PC "https://login.live.com/oauth20_remoteconnect.srf" to the laptop and it took me to the code page, entered the code and now Nintendo Minecraft online works.
#301 [18:15] <Panniks> I think there is a scam/hack with Teams, not sure why it keeps trying to install it other than someone wants to remotely control my laptop through a hacked version of Teams maybe
#302 [18:20] * Panniks [webchat@d216-232-23-185.bchsia.telus.net] has quit. (Quit: webchat.esper.net)
#303 [18:36] * Jozi [webchat@ip72-211-238-224.oc.oc.cox.net] has joined #minecrafthelp
#304 [18:37] <Jozi> Hi I am having trouble migrating my account. When I attempt to, it says that it already has been migrated, but I don't know to where... I sent in a support request and they have not gotten back to me in over a week
#305 [18:50] * DarkNoddy [~mordi@89.80-203-29.nextgentel.com] has quit. (Ping timeout: 190 seconds)
#306 [18:52] * Dylan_ [webchat@cpe-174-103-203-23.new.res.rr.com] has joined #minecrafthelp
#307 [18:53] <Dylan_> Hi
#308 [18:59] * icky_icky [webchat@pool-100-15-173-94.washdc.fios.verizon.net] has joined #minecrafthelp
#309 [19:00] * Elina [webchat@mon21-1-78-221-18-110.fbx.proxad.net] has joined #minecrafthelp
#310 [19:00] <icky_icky> Hello! I have an issue where I can not connect to any Minecraft servers.
#311 [19:00] <icky_icky> io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection refused: no further information
#312 [19:01] <Elina> Hi, i buy minecraft but the the site request buy again
#313 [19:01] <icky_icky> ^^^ That is the message I recieve any time I attempt to join a Minecraft server. Any help is appreciated
#314 [19:02] <icky_icky> Elina, click the buy again button when you are signed into your Minecraft account and it will allow you to download it.
#315 [19:03] <Elina> I try, but he request i buy the game again
#316 [19:04] <icky_icky> Are you sure you are signed in to your account at the top right?
#317 [19:04] <Elina> Yes
#318 [19:05] <Elina> The game was debited twice from my account
#319 [19:05] <icky_icky> Ok. Click Games, Minecraft, Get Minecraft, Computer, then enter what computer you use. Then, when it asks you to buy, click it, and it will say you already have Minecraft. Click install.
#320 [19:06] <icky_icky> I don't work at Mojang so I can't help with that, I'm just trying to help you if you are not able to install it without buying it again.
#321 [19:06] <Elina> Vous êtes sur le point d'acheter Minecraft et de l'ajouter à votre compte Mojang.
#322 [19:06] <Elina> no probleme
#323 [19:07] <Elina> You are about to buy Minecraft and add it to your Mojang account.
#324 [19:07] <Elina> ...
#325 [19:07] <icky_icky> Sorry, I don't know :( Good luck
#326 [19:08] <Elina> Np ty
#327 [19:08] * Mctreats [webchat@host-24-224-150-206.public.eastlink.ca] has joined #minecrafthelp
#328 [19:08] <Mctreats> Hi
#329 [19:08] <icky_icky> hi
#330 [19:08] <icky_icky> I have an issue where I can not connect to any Minecraft servers.
#331 [19:09] <icky_icky> I get this message when I try: io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection refused: no further information
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#336 [19:22] <Gregory> Hello, I have errors when starting minecraft, the game crashes.
#337 [19:26] * nawtzach [webchat@c-67-188-100-116.hsd1.ca.comcast.net] has joined #minecrafthelp
#338 [19:28] <nawtzach> Hi! I'm having an issue running minecraft. I'm getting the error " [E] Error: Could not find or load main class user\AppData\Roaming\.minecraft\libraries\com\mojang\patchy\1.1\patchy-1.1.jar;C:\Users\new
#339 [19:28] <nawtzach> [E] ". I have reinstalled multiple times, changed the working directory, downloaded a new patchy 1.1 file and replaced it, and I've pretty much searched the forums up and down. I've seen the incompatible software list and none of those are installed. What could e my issue?
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#342 [19:35] * nawtzach [webchat@c-67-188-100-116.hsd1.ca.comcast.net] has quit. (Quit: webchat.esper.net)
#343 [19:37] * Logan [webchat@24.114.84.57] has joined #minecrafthelp
#344 [19:37] <Logan> Hello?
#345 [19:37] <Logan> Anyone here
#346 [19:39] * monkeylamp [webchat@107-128-155-16.lightspeed.bcvloh.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#347 [19:40] <Logan> Staff
#348 [19:40] <Jozi> Hi I am having trouble migrating my account. When I attempt to, it says that it already has been migrated, but I don't know to where... I sent in a support request and they have not gotten back to me in over a week
#349 [19:41] <Jozi> I know you guys aren't staff, but is there a way to get a hold of them easier?
#350 [19:41] <GreyVulpine> Nope.
#351 [19:41] <Jozi> Bummer
#352 [19:41] <Logan> yeaj
#353 [19:41] <Logan> yeah
#354 [19:41] <Logan> yeah
#355 [19:41] * Jozi [webchat@ip72-211-238-224.oc.oc.cox.net] has left #minecrafthelp
#356 [19:49] * Brandon [webchat@c-73-145-175-46.hsd1.mi.comcast.net] has joined #minecrafthelp
#357 [19:49] <Brandon> I have had an issue with trying to buy and account
#358 [19:51] <Brandon> Every time I put in my card info it says that there is an issue with the card info and to go back and check it
#359 [19:53] * fieldgoal2000 [webchat@195.188.223.226] has joined #minecrafthelp
#360 [19:54] <fieldgoal2000> I have had Minecraft for years and have just got a new computer and tried to download it again but it is asking me to enter my account email which I don't.
#361 [19:54] <fieldgoal2000> what do I do?
#362 [19:55] <Brandon> IDK
#363 [19:56] <fieldgoal2000> if you've had the game for ages do you need to buy it? even if your an og
#364 [19:59] * fieldgoal2000 [webchat@195.188.223.226] has quit. (Quit: webchat.esper.net)
#365 [20:27] * Waffle [webchat@cpe-67-10-255-197.stx.res.rr.com] has joined #minecrafthelp
#366 [20:27] <Waffle> Hello
#367 [20:27] <Waffle> So I need help
#368 [20:28] <Waffle> I accidentally bought Java edition when I meant to buy the other
#369 [20:31] * Assguardians [webchat@c-67-183-97-24.hsd1.wa.comcast.net] has quit. (Quit: webchat.esper.net)
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#372 [20:45] * Logan [webchat@24.114.84.57] has joined #minecrafthelp
#373 [20:45] <Logan> I really need staff i haven't played the game for 1 month
#374 [21:06] * praayy [webchat@p579DC1A4.dip0.t-ipconnect.de] has joined #minecrafthelp
#375 [21:06] * praayy [webchat@p579DC1A4.dip0.t-ipconnect.de] has quit. (Client Quit)
#376 [21:09] * Logan [webchat@24.114.84.57] has joined #minecrafthelp
#377 [21:09] <Logan> CAN I GET SOME HELP PLZ
#378 [21:14] * Logan [webchat@24.114.84.57] has quit. (Quit: webchat.esper.net)
#379 [21:15] * coleroi [webchat@47.146.169.193] has joined #minecrafthelp
#380 [21:18] <coleroi> after downloading, ive been getting a message that says "GLFW error 65542: the driver does not appear to support open GL" and I was wondering how to fix this.
#381 [21:19] <webrosc> ??> coleroi win/dxdiag
#382 [21:19] <Mightyena> coleroi: Follow the instructions here: https://minecrafthopper.net/help/pixel-format-not-accelerated/support/#dxdiag
#383 [21:20] <coleroi> alright cool thanks
#384 [21:20] <webrosc> Waffle, you'll need to contact Mojang about a refund
#385 [21:20] <webrosc> as you purchased the wrong version by mistake they should fix that for you
#386 [21:21] <webrosc> ??> Waffle account/refund
#387 [21:21] <Mightyena> Waffle: This is Mojang's refund policy: https://help.minecraft.net/hc/en-us/articles/360030463592-Mojang-refunds-policy
#388 [21:25] * callingrocks [webchat@47.146.169.193] has joined #minecrafthelp
#389 [21:28] * joe [webchat@cpe-76-176-36-44.san.res.rr.com] has joined #minecrafthelp
#390 [21:28] <joe> Hello, I’m brand new to Minecraft, just purchased it yesterday for Mac (version 1.15.2). Single player works fine. There is a group server I want to join but I keep receiving errors. Usually the error says: “Failed to connect to the server. Failed to log in. The authentication servers are currently down for maintenance. The group server has reassur
#391 [21:28] <joe> ed me everything is working on their end. Do I need to install Java?
#392 [21:28] <callingrocks> Ive been getting an error that says something like " GLFW error 65442: this driver does not appear to support openGL" I was told to go to a different website and follow some instructions, so her you go https://paste.ubuntu.com/p/jn6yBdnwGR/
#393 [21:29] <webrosc> callingrocks, that pc is below the reuirements for minecraft, new computer time
#394 [21:29] <callingrocks> alright thanks
#395 [21:30] * callingrocks [webchat@47.146.169.193] has quit. (Client Quit)
#396 [21:30] <webrosc> joe are you on discord getting help by any chance?
#397 [21:30] <joe> I just found the discord, what channel in there should I use?
#398 [21:31] <webrosc> i just happen to be helping someone with a similar issue, thats why i asked
#399 [21:31] <joe> Oh ok. I was about to ask there, but didn't which spot. I have it open now if you'd prefer I go there?
#400 [21:31] <joe> *didn't know which spot
#401 [21:32] <webrosc> ??> joe tools/hjt
#402 [21:32] <Mightyena> joe: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#403 [21:32] <Mightyena> joe: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#404 [21:32] <Mightyena> joe: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#405 [21:32] <Mightyena> joe: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
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#409 [21:38] <Andrew3> when i load up minecraft it gives an error that the game has crashed
#410 [21:40] <Jacob> I bought minecraft for windows ten i try to login it says "we tried to sig
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#413 [21:54] * Chris [webchat@ip-66-51-112-10.syban.net] has joined #minecrafthelp
#414 [21:54] <Chris> My buddy cannot connect via LAN on our local network
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#418 [22:10] <Logan> hello?
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#420 [22:33] * Logan [webchat@24.114.84.57] has joined #minecrafthelp
#421 [22:33] <Logan> I NEED
#422 [22:33] <Logan> HELP
#423 [22:33] <Logan> IVE ASKED FOR HELP
#424 [22:33] <Logan> FOR 1 WEEK
#425 [22:33] <Logan> HELP
#426 [22:35] * Minceraft [webchat@104-159-178-116.dhcp.krny.ne.charter.com] has quit. (Quit: webchat.esper.net)
#427 [22:38] <Andrio> ??> Logan ask
#428 [22:38] <Mightyena> Logan: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#429 [22:38] <Mightyena> Logan: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#430 [22:39] <Logan> Well sorry but it's been my 60th time in here in the past 2 weeks so im getting kinda irritated
#431 [22:39] <Logan> i have an error
#432 [22:39] <Logan> where when i click play it crashes
#433 [22:39] <Logan> https://pastebin.com/5aFCZr1d
#434 [22:40] <Logan> Next will be the list of things i've done trouble shoot this
#435 [22:42] <Logan> 
#436 [22:42] <Logan> https://pastebin.com/98nTn9Ji
#437 [22:43] * Logan [webchat@24.114.84.57] has joined #minecrafthelp
#438 [22:44] <Logan> So it would be nice maybe if someone anydesked? and ran threw my pc because no mod found the problem yet
#439 [22:51] <Logan> Logan#4453
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#443 [22:52] <ava> Whenever I try to load the app, it lets me log in and press play, then the Mojang loading screen appears and it stops just short of fully loading. It then says 'server not responding'. I use this account daily on my home computer it just has issues working on my pc
#444 [23:01] <ava> Is this just a problem for my pc?
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#449 [23:57] <SourDose> I have accidentally purchesed the java version of minecraft my goal was to play with my play station friends is there anyway i could change out the one i bought for the windows 10 edition
#450 [23:58] <GreyVulpine> https://help.minecraft.net/hc/en-us/articles/360030463592-Mojang-refunds-policy
#451 [23:58] <SourDose> ive already tired that i dont want a refund i want the other game