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#7 [00:40] <Daymon159> My minecraft randomly closes and java stops responding but no crash log pops up. just updated both java and videocard drivers to the latest and im running 16gb of ram, any ideas on what it is?
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#11 [00:43] <DiskDaemon> Daymon159: There will be a crash-reports folder in your .minecraft/ folder. Is there a recent crash report in there that relates to your ... dammit
#12 [00:44] <Elystus> "running 16gb of ram"
#13 [00:45] <Elystus> I hope he means he has 16 gigs
#14 [00:45] <Elystus> not that he allocated 16 gigs
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#20 [01:07] <shinnish> how do i get past the accelerated opengl problem im having?
#21 [01:10] <shinnish> i have fully updated graphics and i have the latest java update and active x installed, with net work 2.0 and yet it keeps coming up "no accelerated open gl found" how do i solve this?
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#24 [01:14] <shinnish> ok... does anyone help you on this site? or do you just talk to yourself?
#25 [01:15] <Lord_Ralex> shinnish, provide the complete error anda dxdiag report please
#26 [01:15] <shinnish> ok just a sec
#27 [01:15] <shinnish> Bad video card drivers!
#28 [01:16] <shinnish> hmmm that didnt work...
#29 [01:16] <Calinou> update your vidoe drivers then (not through windows update)
#30 [01:18] <shinnish> Minecraft was unable to start because it failed to find an accelerated OpenGL mode.
#31 [01:18] <shinnish> This can usually be fixed by updating the video card drivers.
#32 [01:18] <shinnish> --- BEGIN ERROR REPORT 7fe0271 --------
#33 [01:19] <shinnish> hmm it wont let me paste the info in 1 go
#34 [01:19] <Andrio> ??> shinnish pastebin
#35 [01:19] <VoxelHead> shinnish: (pastebin) Pastebin is a service run at http://www.pastebin.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click 'Submit', and give us the URL the site takes you to, and we can see what you have pasted.
#36 [01:21] <shinnish> do i have to sign up 2 it to submit?
#37 [01:22] <Andrio> No.
#38 [01:23] <shinnish> theres no submit button...
#39 [01:24] <Andrio> Er, yes there is.
#40 [01:24] <Andrio> You might need to scroll down.
#41 [01:25] <shinnish> i have done...
#42 [01:26] <shinnish> does this work on windows xp?
#43 [01:26] <Andrio> I don't see any reason why it wouldn't. Unless your browser doesn't like images.
#44 [01:27] <shinnish> its explorer 8
#45 [01:28] <Andrio> What is there underneath the 'Paste name / Title' text box?
#46 [01:28] <shinnish> umm it says new paste then a blank grey box
#47 [01:29] <Andrio> Under that, there should be some text boxes for settings, then the submit button.
#48 [01:29] <shinnish> no... after the box its just blank...
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#50 [01:30] * Guest_ is now known as ssj
#51 [01:30] <Andrio> Ok, try closing the page and reopening it.
#52 [01:31] <shinnish> done that... still nothing
#53 [01:31] <shinnish> i can see the advert and pictur0es have no problem showing so i dont get whats up
#54 [01:31] <ssj> hey guys, i tried couldnt login to minecraft lastnight after buying it yesterday.. after reading some docs i discovered mojang accounts need to use their email not their username to login.. i tried that and still nothing. I'm on ox s 10.8.2 and gatekeeper is turned off (basically)
#55 [01:32] <shinnish> past that i can play games that require higher settings than minecraft... so i dont get whats going on here
#56 [01:37] <Calinou> ssj: use your email and your minecraft account password, not your email password :P
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#58 [01:42] <shinnish> openGL: ERROR NullPointer>Exception: null
#59 [01:44] <ssj> Calinou: haha, nah I have been using the minecraft password.. Although, i just tried to reset my password (as i havent logged out and in of minecraft apart form my initial login) and ive found the problem
#60 [01:44] <shinnish> vec3 pool size: ERROR NullPointerException: nul [failed to get system properties(java.lang.NullPointerException)]
#61 [01:44] <ssj> I misstyped my password when i created an account. All fixed now and client seems to be working
#62 [01:44] <ssj> who'd of guessed.. thanks for your help Calinou
#63 [01:45] <shinnish> org.lwjgl.LWJGLException: pixel format not accelerated
#64 [01:46] <shinnish> does any of that help?
#65 [01:46] <cestislife> Full log, would be appreciated
#66 [01:46] <cestislife> ??> shinnish pastebin
#67 [01:46] <VoxelHead> shinnish: (pastebin) Pastebin is a service run at http://www.pastebin.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click 'Submit', and give us the URL the site takes you to, and we can see what you have pasted.
#68 [01:46] <shinnish> i know but it wont work for me
#69 [01:47] <shinnish> the submit button is missing from the page
#70 [01:48] <cestislife> Hitting enter would post it too, IIRC.
#71 [01:50] * TyanColte|CCCoding is now known as TyanColte
#72 [01:50] <shinnish> no that just acts like the return key and lets me put a new line...
#73 [01:53] <Andrio> Try www.pastie.org instead.
#74 [01:54] <shinnish> http://pastie.org/5646294
#75 [01:54] <shinnish> that works
#76 [01:55] * frdmn|afk is now known as frdmn
#77 [01:57] <shinnish> does that help?
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#79 [02:00] <cestislife> shinnish, updated your video drivers?
#80 [02:00] <shinnish> i have done...
#81 [02:01] <shinnish> ive tried multiple things to get it to work
#82 [02:01] <cestislife> What is your video card?
#83 [02:01] <cestislife> Intel, NVIDIA or AMD/ATI?
#84 [02:01] <shinnish> intel
#85 [02:01] <cestislife> Hold on.
#86 [02:02] <cestislife> Go to Control Panel > Display > Settings > Advanced > Troubleshoot
#87 [02:02] <shinnish> ok done
#88 [02:03] <cestislife> What is Hardware acceleration at?
#89 [02:03] <cestislife> Full?
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#91 [02:03] <ErdemInce> hello
#92 [02:03] <cestislife> Tone that down to just below half.
#93 [02:03] <shinnish> full
#94 [02:03] <cestislife> Hello ErdemInce
#95 [02:04] <shinnish> its set to full and enable write combining is ticked
#96 [02:04] <ErdemInce> i just installed thaumcraft and i want to decrease spawn rate of firebats how can i do ? i couldnt figure out
#97 [02:04] <cestislife> shinnish, slide it down to just below half.
#98 [02:04] <cestislife> Then relaunch minecraft
#99 [02:04] <shinnish> kk
#100 [02:04] <cestislife> That would need to tamper with the code ErdemInce
#101 [02:05] <cestislife> Ask at the Thaumcraft 3 thread.
#102 [02:05] <TheNoodle> ?? Mods
#103 [02:05] <VoxelHead> mods: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#104 [02:05] <VoxelHead> mods: For single player mods, contact the mod's creator or try http://tiny.cc/modinstall for general installation instructions. For bukkit help, use #bukkit; you can also search Google for a mod's installation instructions.
#105 [02:05] <shinnish> wahoo cheers c'estislife
#106 [02:06] <cestislife> \o/
#107 [02:06] <shinnish> abit laggy but that i can cope with =)
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#109 [02:09] <shinnish> well thank you everyone =) especially c'estislife (you rock!) bye
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#114 [02:27] <Nanapetraeus> I messed up my control settings on my PC and can't reset them so now I can't attack or place blocks, can someone help me?
#115 [02:27] <Andrio> What do you mean, 'can't reset them'?
#116 [02:28] <cestislife> Control settings for minecraft?
#117 [02:31] <Nanapetraeus> I changed the numbers by accident in the attack box ; in which changed everything else in the pick block, use item, and command box so now when I go to place a block it won't do it
#118 [02:33] <Andrio> Select 12Options, then 12Controls on the title screen.
#119 [02:33] <Andrio> You can change them there.
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#122 [02:38] <Nanapetraeus> I tried that didn't work . The attack box says button 1, pick block says button 2 use item says B and command says 4. I hope that makes sense t tried to find way to reset but can' t find anything to help with that
#123 [02:38] <Andrio> There's no reset button, but you can either manually put the default settings back in or just delete the options.txt
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#125 [02:40] <Andrio> Normally, pick block is the middle mouse button, use item is the right mouse button, and command is slash
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#129 [02:42] <Nanapetraeus> Right mouse button won't set blocks and can you please tell me on how to delete the options
#130 [02:43] <Andrio> ok
#131 [02:43] <Andrio> Are you on Windows?
#132 [02:44] <Nanapetraeus> I cheating to you through my iPad but yes I have my PC up and ready
#133 [02:44] <Nanapetraeus> Oops chatting
#134 [02:44] <Andrio> lol
#135 [02:45] <Andrio> Hold down the Windows logo key and press R.
#136 [02:45] <Nanapetraeus> K
#137 [02:45] <Andrio> Then type: %appdata% in the text box that appears and press Enter.
#138 [02:46] <Nanapetraeus> K
#139 [02:46] <Andrio> Open the .minecraft folder.
#140 [02:46] <Nanapetraeus> Do I click ok or browse
#141 [02:46] <Andrio> Click OK
#142 [02:47] <Nanapetraeus> K
#143 [02:47] <Andrio> In the .minecraft folder there should be a file called options.txt; make sure Minecraft is closed and then delete that file.
#144 [02:48] <Nanapetraeus> K
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#146 [02:48] <Andrio> Now if you open up Minecraft again, all the settings should be reset.
#147 [02:49] <Nanapetraeus> Give me a moment
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#149 [02:52] <Nanapetraeus> Yaaaaa!!!!!i'm back. Thank you so much. I've been going through minecraft withdrawals even though I have it on my iPad, not the same lol. My grandson got me hooked.
#150 [02:53] <Andrio> No problem. I'm glad that worked. :-)
#151 [02:54] <Andrio> I had to do that myself once when an update to Terraria caused it to crash on me.
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#153 [02:55] <Nanapetraeus> Wow not good, you think? I now know better not to touch what I'm not sure about
#154 [02:56] <Nanapetraeus> Thank you again for your help
#155 [02:59] <Nanapetraeus> Bye
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#170 [03:42] <Guest63173> hoe to make a server
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#172 [03:43] <Calinou> Guest63173: minecraftwiki.net/setting_up_a_server
#173 [03:43] <Calinou> chttp://www.minecraftwiki.net/wiki/Setting_up_a_server
#174 [03:43] <Calinou> full link
#175 [03:43] <Andrio> He's noobquit.
#176 [03:43] <worldmc> were about to do that yeah
#177 [03:43] <Calinou> lol
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#197 [05:14] <janniboy0312> Hello
#198 [05:14] <janniboy0312> What's the Client in /Topic?
#199 [05:15] <Andrio> /topic doesn't work with the webchat.
#200 [05:15] <Andrio> It shows the topic near the top of the screen.
#201 [05:16] <janniboy0312> Ik
#202 [05:16] <janniboy0312> ./Topic can chamge it
#203 [05:16] <janniboy0312> That's what I mean
#204 [05:16] <janniboy0312> change*
#205 [05:16] <DiskDaemon> Only people in control of the channel can change the topic
#206 [05:19] <DiskDaemon> janniboy0312: The client in the topic is referring to the version of Minecraft
#207 [05:19] <janniboy0312> I know Disk, that only they can. I've my own 2
#208 [05:19] <janniboy0312> Also, I understand now
#209 [05:19] <janniboy0312> Also, I understand now
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#212 [05:19] <janniboy0312> Hello
#213 [05:20] <janniboy0312> I wish Minecraft would be like in February/March, where it was still not fucked up etc....
#214 [05:20] * AuBot kicked janniboy0312 from #minecrafthelp (Reason: anniboy0312 :Please keep it civil.)
#215 [05:20] <worldmc> lol
#216 [05:21] * janniboy0312 [janniboy0312@notlogged] has joined #minecrafthelp
#217 [05:21] <janniboy0312> LOL
#218 [05:21] <worldmc> keep it nice
#219 [05:21] <janniboy0312> ...
#220 [05:21] <janniboy0312> Sorry, but it's still screwed now somehow...
#221 [05:22] <janniboy0312> We still have Classuc Server which get nearly NO new users
#222 [05:22] <janniboy0312> Classi*
#223 [05:22] <janniboy0312> c
#224 [05:22] <DiskDaemon> Yes, well classic is not supported anymore
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#226 [05:22] <janniboy0312> But nobody understans why
#227 [05:22] <janniboy0312> That's just not fair
#228 [05:23] <janniboy0312> It was a huge thing to get new MC'ers
#229 [05:23] <janniboy0312> It even got the new Players
#230 [05:23] <janniboy0312> So they could try it.out
#231 [05:23] <DiskDaemon> Classic was only supported by Mojang untilt he demo came out. At that point Mojang had no need to continue supporting classic. Now you know.
#232 [05:23] <janniboy0312> But now they directly need to buy it and can't even try it out to see if they like it
#233 [05:24] <janniboy0312> Oh
#234 [05:24] <DiskDaemon> The demo is designed to be tried out.
#235 [05:24] <janniboy0312> But I can't sign in wuth my Account which I made in February
#236 [05:24] <janniboy0312> Into the Demo
#237 [05:24] <janniboy0312> with*, and Idk why
#238 [05:24] <DiskDaemon> Correct, the demo is a demo - it is not for paid up user accounts.
#239 [05:24] <janniboy0312> It says I need to make a new one
#240 [05:25] <janniboy0312> Mine isn't
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#243 [05:32] <janniboy0312> Hello
#244 [05:33] <DiskDaemon> greetings
#245 [05:33] <janniboy0312> :D
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#247 [05:35] <janniboy0312> lol
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#313 [10:08] <mib_4ounp0> hi
#314 [10:09] <mib_4ounp0> can anyone help me with a problem i am having with a wheat farm?
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#317 [10:10] <mib_4ounp0> when i use a sign to stop the water from flowing backwards, the crops get stuck on the sign
#318 [10:10] <Andrio> Well, the sign is technically a block, so plants can't grow through it.
#319 [10:11] <mib_4ounp0> hmm
#320 [10:11] <mib_4ounp0> how do i keep the water flowing one direction?
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#322 [10:13] <A1PHAD0G> My command/chat window wont open at all. How can i fix this?
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#324 [10:13] <Andrio> A1PHAD0G, has your inventory hotbar disappeared too?
#325 [10:14] <A1PHAD0G> no it is still there
#326 [10:15] <Andrio> Are your control settings messed up?
#327 [10:16] <A1PHAD0G> no. everything is set to the default key and every other button responds.
#328 [10:17] * Archer [Archer@notlogged] has joined #minecrafthelp
#329 [10:20] <A1PHAD0G> just found the fix. went into multiplayer chat and changed chat setting. to shown........thank you for your help though :)
#330 [10:21] * A1PHAD0G [A1PHAD0G@notlogged] has quit. (Quit: Web client closed)
#331 [10:21] <Andrio> lol
#332 [10:21] <Andrio> The classic 'it wasn't on' issue.
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#334 [10:28] <ata> I have a graphics problem the game is twitching on one side of the screen (Ubuntu OS) I have updated the game and ODK as well
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#350 [11:04] <aidanbrady> Hello, I'm having some trouble with account migration.
#351 [11:04] * Andrio [Andrio@notlogged] has quit. (Quit: As long as we stand, we will fight!)
#352 [11:05] <aidanbrady> I migrated my account a long time ago to the new system, looking forward to the benefits.
#353 [11:05] * Steve[cug] [Steve[cug]@notlogged] has quit. (Ping timeout: 190 seconds)
#354 [11:05] <aidanbrady> I completed the process, and upon logging in Minecraft with my normal username, was notified that my account was migrated, and to log in with my email address.
#355 [11:06] <aidanbrady> However, when I did log in under my email address, red text appeared beside the window saying the login failed.
#356 [11:07] <aidanbrady> I made an MC account a very long time before this, and never made it premium
#357 [11:07] <aidanbrady> It was under my same email address I use now, only with a different in-game name.
#358 [11:07] <aidanbrady> I know the system doesn't accept multiple emails anymore, but is there a way around this problem?
#359 [11:08] <aidanbrady> I'm unable to log in to mojang.com or minecraft.net to change my default email.
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#371 [11:38] <Hg> ??account
#372 [11:42] <Calinou> git rm Hg
#373 [11:42] <Calinou> </VCS joke>
#374 [11:42] <Calinou> Hg: just ask your question?
#375 [11:42] * bildramer [bildramer@notlogged] has quit. (Ping timeout: 194 seconds)
#376 [11:43] <Hg> i was looking for that bot command
#377 [11:43] <Hg> about the account issues that we can't solve
#378 [11:43] <Hg> i'm more of a git guy
#379 [11:44] <Hg> but that'd be a slightly more offensive nick
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#381 [11:49] <Calinou> haha
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#389 [12:12] <Skulblaka> 2He10ll10o?2 x:
#390 [12:14] <benhunter09> Hi
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#393 [12:17] <Calinou> Skulblaka: nice color you have there
#394 [12:17] <Skulblaka> 2th10an10ks2 ^^
#395 [12:17] <Calinou> benhunter09: don't ask to ask, just ask if you have a question
#396 [12:17] <Calinou> no seriously, don't
#397 [12:18] <Calinou> colors are bad practice, not all IRC clients can see them and they're pointles
#398 [12:18] <Calinou> pointless
#399 [12:18] <benhunter09> I'm not asking
#400 [12:18] <Selbram> he said hi
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#402 [12:18] <Skulblaka> 2either i'm ok 10to use them or10 i'm not, don'2t talk in riddles
#403 [12:18] <Skulblaka> 2it's 10just 10confu2sing .-.
#404 [12:19] <Selbram> don't use colors
#405 [12:19] <Selbram> is that clear enough
#406 [12:19] <Skulblaka> 2thanks10, i'll10 take 2them off
#407 [12:19] <Selbram> excellent
#408 [12:19] <Skulblaka> .-.
#409 [12:19] <Skulblaka> meh, i was gonna ask for help but i think i'll give it a miss now >_>
#410 [12:20] <Selbram> ask away
#411 [12:20] <Selbram> :)
#412 [12:20] <Skulblaka> m'ok
#413 [12:21] <Skulblaka> i'm trying to set up a minecraft server, so i can play with a friend that lives in america (i live in france) My brother is trying to help me, and he cant access my server
#414 [12:21] <Skulblaka> is it because we're in the same house, or am i setting it up wrong T_T
#415 [12:21] <Selbram> same house, same network?
#416 [12:21] <Skulblaka> yes
#417 [12:21] <Skulblaka> for my brother yes
#418 [12:22] <Selbram> ok
#419 [12:22] <Selbram> and he cannot connect
#420 [12:22] <Skulblaka> nope
#421 [12:22] <Skulblaka> so that means my friend wont be able to either? ._.
#422 [12:22] <Selbram> can you paste your server.properties into a pastebin and send the link
#423 [12:22] <Selbram> have you done any port forwarding to make the server available to the outside?
#424 [12:23] <Skulblaka> http://pastebin.com/JL3SYBhU
#425 [12:23] <Skulblaka> i hope this is what you meant ^^'
#426 [12:23] <Selbram> yes excellent
#427 [12:23] <Selbram> http://www.minecraftwiki.net/wiki/Tutorials/Setting_up_a_server#Port_forwarding
#428 [12:24] <Selbram> that might help with your friend
#429 [12:24] <Skulblaka> i did something with ports
#430 [12:24] <Selbram> is your brother using your ip to connect?
#431 [12:24] <Skulblaka> yes, i think so
#432 [12:25] <Selbram> so you and your brother are connected to a router of some kind? I assume you are using a windows system for the server?
#433 [12:26] <Skulblaka> um
#434 [12:26] <Skulblaka> hold on a sec
#435 [12:26] <Selbram> ok
#436 [12:26] <Skulblaka> yes, we are using a router
#437 [12:27] <Skulblaka> and yes its windows
#438 [12:27] <Selbram> can you open a command prompt and type iptables
#439 [12:27] <Selbram> then look for your ip address
#440 [12:27] <Selbram> I mean ipconfig
#441 [12:27] <Skulblaka> and check the ipv4 ?
#442 [12:27] <Selbram> to many operating systems managed
#443 [12:28] <Selbram> yes
#444 [12:28] <Selbram> what is it < - OPS I am asking he is not advertising
#445 [12:28] <Skulblaka> what? oO'
#446 [12:29] <Selbram> does it start with 192.168?
#447 [12:29] <Skulblaka> yeah
#448 [12:29] <Selbram> is that the address your brother is using to try and connect
#449 [12:29] <Skulblaka> yeah
#450 [12:29] <Selbram> ok, may need to have windows firewall behave then just a sec
#451 [12:30] <Selbram> this video should help you make that happen
#452 [12:30] <Selbram> http://www.youtube.com/watch?v=1-DrB33kGH4
#453 [12:30] <VoxelHead> Allow Minecraft Server through Windows Firewall (Windows 7) ( by MixiNaTorZ )
#454 [12:31] <Selbram> I assume you are on windows 7
#455 [12:31] <Skulblaka> i am, my brother is on 8, though i doubt there is much difference
#456 [12:31] <Selbram> should not matter, your computer is the one that needs to be "open" for minecraft
#457 [12:32] <Skulblaka> ok, i'll give this a try
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#459 [12:37] <Skulblaka> I hope it works
#460 [12:45] <Skulblaka> it doesn't work :/
#461 [12:46] <Skulblaka> omg never mind, thanks for you help Sel'
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#464 [13:00] <simon> hello can some one help?
#465 [13:00] <benhunter09> Ask away
#466 [13:01] <simon> some times when i have my minecraft open it closes its self and it gives me this error note in desktop
#467 [13:01] <simon> http://pastebin.com/FDVh0pRR
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#469 [13:03] <Skulblaka> that looks nice
#470 [13:03] <Skulblaka> i cant help you, sorry x:
#471 [13:04] <simon> so?
#472 [13:04] <simon> you cant help?
#473 [13:04] <Skulblaka> nope, i was here for help myself :p
#474 [13:04] <Skulblaka> but i just give up
#475 [13:05] <Skulblaka> i wouldnt want to tell you something silly
#476 [13:05] <simon> oh
#477 [13:05] <benhunter09> Wait in this channel for someone who can help
#478 [13:05] <simon> ok
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#481 [13:06] <simon> yea i cant wait any longer...
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#483 [13:09] <Selbram> Skulblaka, did you figure it out?
#484 [13:09] <Skulblaka> no
#485 [13:09] <Skulblaka> i'll try another day, its reallyetting me annoyed
#486 [13:09] <Skulblaka> really getting*
#487 [13:09] <Selbram> sorry for your troubles :\
#488 [13:10] <Skulblaka> dont worry, im really gratefull for your help
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#492 [13:12] <mike4321> hi, how do i make my controls back to defalt?
#493 [13:13] <mike4321> i just got the game and my son changed all the controls
#494 [13:13] <Selbram> just a sec mike4321, I am getting instructions for you
#495 [13:13] <mike4321> thank you
#496 [13:14] * Rolando is now known as Rolando|Away
#497 [13:15] <Selbram> okay mike, are you running windows 7?
#498 [13:16] <mike4321> yes
#499 [13:16] <Selbram> click on the start orb and type %appdata% and press enter
#500 [13:16] <Selbram> should bring up a file browser, double-click on .minecraft
#501 [13:16] <Selbram> there should be a file called options.txt, you can delete this and start minecraft and login and it should recreate it with the defaults
#502 [13:17] * unrivaledneo [unrivaledneo@notlogged] has joined #minecrafthelp
#503 [13:18] <unrivaledneo> Hi, had a ? about mcedit hopeing somene knew something about it
#504 [13:18] <WhereIsMySpoon> ??> unrivaledneo mods
#505 [13:18] <VoxelHead> unrivaledneo: (mods) This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#506 [13:18] <VoxelHead> unrivaledneo: (mods) For single player mods, contact the mod's creator or try http://tiny.cc/modinstall for general installation instructions. For bukkit help, use #bukkit; you can also search Google for a mod's installation instructions.
#507 [13:18] <mike4321> thank you, it worked
#508 [13:18] <mike4321> thank you
#509 [13:19] <mike4321> thank you
#510 [13:19] <mike4321> thank you
#511 [13:19] <WhereIsMySpoon> o.o
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#514 [13:20] <Selbram> lol
#515 [13:20] <Selbram> woot Success
#516 [13:20] <jacob> I can't run minecraft after I purchased it something is blocking it from running any help??
#517 [13:21] <benhunter09> What is your operating system?
#518 [13:21] <jacob> windows 7 I think
#519 [13:22] <Lutzee> Not going to lie.... i want one http://www.youtube.com/watch?v=x-tLoFNKmfo
#520 [13:22] <VoxelHead> ASUS Transformer AIO P1810 All-in-One PC & World's Biggest Tablet - Linus Tech Tips CES 2013 ( by LinusTechTips )
#521 [13:22] <unrivaledneo> not a porblem just a operation was looking for quick help
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#523 [13:23] <benhunter09> jacob: does an error message come up
#524 [13:24] <jacob> No it just keeps crashing and I can't play it even from the browers
#525 [13:25] * yousif [yousif@notlogged] has joined #minecrafthelp
#526 [13:26] <yousif> hi sirif i loge in in mainicraf he tlod me no dawloded
#527 [13:26] <jacob> I have the game in my email and when I try to download it it won't do anything the just spins and nothing comes up..
#528 [13:26] <unrivaledneo> anyone know in mcedit if you can just select all of one type of block?
#529 [13:27] <benhunter09> unrivaledneo: is mcedit a mod?
#530 [13:27] <jacob> I have a 2.g memory
#531 [13:28] * yousif_ [yousif_@notlogged] has joined #minecrafthelp
#532 [13:28] <yousif_> hi sir if i loge in in mainecraft he tlod metha login failed (not dawnloded)
#533 [13:28] <Lutzee> yousif_: your login credentials are incorrect
#534 [13:28] <Lutzee> unrivaledneo: you can select an area and perform an action on one type oof block i believe
#535 [13:28] <unrivaledneo> no its an editor
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#538 [13:29] <unrivaledneo> yea the replace command, was trying to select all of one block and use an a filter to change it biome
#539 [13:29] <unrivaledneo> ill tinker some more ty lutzee
#540 [13:30] <yousif_> ok i ihave an minicraft account but i dont have an Username:
#541 [13:31] * yousif_ [yousif_@notlogged] has quit. (Client Quit)
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#543 [13:31] <yousif> ihave an minicraft account but i dont have an Username
#544 [13:34] <yousif> ihave an minicraft account but i dont have an Username
#545 [13:34] * unrivaledneo [unrivaledneo@notlogged] has quit. (Ping timeout: 180 seconds)
#546 [13:35] <Lutzee> yousif: you should be using your email to log in, if you havent chosent a username after purchase then login to mojang.com go to your accunt page by clicking my account you should be prompted to pick a username
#547 [13:37] <yousif> were i can long in
#548 [13:38] <DopeGhoti> yousif: https://account.mojang.com/me
#549 [13:39] <yousif> i see an my games and My Gift Codes
#550 [13:40] <yousif> its told me Error! To migrate your Minecraft Account you need to give us your Minecraft Username.
#551 [13:41] <yousif> sir are u ther
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#553 [13:46] <yousif> sir i can log in in minicraft
#554 [13:46] <yousif> its told me not dawnloded
#555 [13:47] <DopeGhoti> bear with me; I'm at work and will be slow to answer
#556 [13:47] <DopeGhoti> ??> yousif forceupdate
#557 [13:47] <VoxelHead> yousif: (forceupdate) You may need to reinstall the locally installed files that Minecraft puts into place.
#558 [13:47] <VoxelHead> yousif: (forceupdate) To do so, start Minecraft, press 'Options' (above the 'Login' button), Press 'Force update!', then press 'Done', and login to Minecraft. See http://i.imgur.com/5b09B.png for visual instructions.
#559 [13:48] <yousif> ok than
#560 [13:48] <yousif> wat
#561 [13:48] <yousif> loge in
#562 [13:49] * min [min@notlogged] has joined #minecrafthelp
#563 [13:49] * min [min@notlogged] has quit. (Client Quit)
#564 [13:50] <yousif> SITR
#565 [13:50] <yousif> SIR
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#567 [13:55] * Rolando|Away is now known as Rolando
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#572 [14:00] * lollypop [lollypop@notlogged] has joined #minecrafthelp
#573 [14:01] <lollypop> I need a help
#574 [14:01] <worldmc> ??> lollypop ask
#575 [14:01] <VoxelHead> lollypop: (ask) Don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#576 [14:01] <VoxelHead> lollypop: (ask) If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#577 [14:04] <lollypop> My frend gift me a minecraft account last year but i don't remember the password and i can't recover it from email
#578 [14:05] <lollypop> friend*
#579 [14:07] <lollypop> anyone is here?
#580 [14:07] <DopeGhoti> why can you not use your email address to recover or reset the password?
#581 [14:08] <lollypop> because it was created back when I had the opportunity to change from site
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#584 [14:12] <DopeGhoti> unfortunately, there's not much we are able to do with respect to account issues other than refer you to this URL:
#585 [14:12] <DopeGhoti> ?? account
#586 [14:12] <VoxelHead> account: For account issues, please see http://is.gd/mc_acct
#587 [14:12] <DopeGhoti> We don't have access to anything; only Mojang does.
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#591 [14:16] <popdesigner> i just purchased a second copy of minecraft for my daughter. I can't figure out how to use it as a separate account from my first. And i want to buy 2 more...
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#600 [14:34] <sugoi> tho he has left, what is the correct approach? for me, i use mod launcher, and would probably recommend multimc for the profiles of multiple accounts
#601 [14:34] * sugoi tickles DopeGhoti
#601 [14:34] <sugoi> mod launchers* (referring to them in general, didn't mean to singularize the noun)
#602 [14:34] <worldmc> no
#603 [14:35] <sugoi> worldmc: ok, then what would you recommend?
#604 [14:35] <worldmc> multimc is made to make it possible to have multiple instances
#605 [14:35] <worldmc> if you were to try and use that i would reccomend ftb wich has the feature to make multiple profiles
#606 [14:35] <sugoi> it can't also have separate profiles?
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#609 [14:36] <sugoi> well yes, but multimc doesn't come with a mod pack, thus not promoting any particular flavor
#610 [14:36] <worldmc> thats true
#611 [14:36] <sugoi> but yes, ftb has a very simple profile interface
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#613 [14:37] <worldmc> then i suggest you go to the irc channel of multimc and ask if that feature gets implemented. i dont know any other laucher that supports that
#614 [14:37] <sugoi> so you're saying that it doesn't support it, or you don't know?
#615 [14:37] <sugoi> i don't know, i thought it did
#616 [14:37] <sugoi> seemed a simple feature
#617 [14:38] <sugoi> ftb does, as does technic
#618 [14:38] <worldmc> multimc doesnt. and i didnt want to name technic
#619 [14:39] <worldmc> so thats all i cna help you with
#620 [14:39] <worldmc> *can
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#623 [14:43] <sugoi> worldmc: didn't want to name technic!?!
#624 [14:43] <sugoi> why not?
#625 [14:43] <sugoi> it is a fantastic community and a fantastic mod pack
#626 [14:44] <Morrolan> Which has got a rather bad reputation. :)
#627 [14:44] <sugoi> based on lies and crap
#628 [14:44] <Morrolan> *shrug*
#629 [14:44] <sugoi> yeah, meh
#630 [14:44] <Morrolan> Might very well be. But a reputation, well, is a reputation. :)
#631 [14:44] <sugoi> i love it, and support their work
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#634 [14:49] <worldmc> they do support their work. its their reputation that does it.
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#639 [14:53] <FredP> Hi everybody, I can't log in with the Minecraft launcher with my Mojang account. I disabled my firewall, changed my password and so on but it still does not work. Any idea ?
#640 [14:53] <DopeGhoti> are you able to log in at https://account.mojang.com ?
#641 [14:54] <FredP> Yep
#642 [14:54] <FredP> And minecraft site sees me as logged in
#643 [14:55] <DopeGhoti> FredP: what exactly happens when you try to log in in the launcher?
#644 [14:55] <FredP> login failed
#645 [14:55] <DopeGhoti> that error can only be caused by an incorrect email address or password.
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#647 [14:55] <DopeGhoti> remove them both and try logging in again.
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#650 [14:56] <FredP> DopeGhoti: Restarting minecraft should do the trick but I already tested it at least 10 times
#651 [14:57] * benhunter09 is now known as benhunter09|away
#652 [14:57] <DopeGhoti> FredP: literally the only thing which can give that error is incorrectly typed credentials.
#653 [14:58] <FredP> DopeGhoti: Well I forgot to tell that it's only the demo I would like to test
#654 [14:58] <DopeGhoti> you don't need to log in to play the demo
#655 [14:58] <DopeGhoti> http://minecraft.net/play
#656 [14:58] <DopeGhoti> sorrt
#657 [14:58] <DopeGhoti> http://minecraft.net/demo
#658 [14:58] <FredP> Well, don't have a Java plugin for Firefox in FreeBSD
#659 [14:59] <DopeGhoti> FreeBSD isn't a supported OS
#660 [14:59] <DopeGhoti> though it ought to work
#661 [14:59] <FredP> For Java ???
#662 [14:59] <DopeGhoti> for Minecraft.
#663 [14:59] <FredP> But Minecraft is in Java
#664 [14:59] <DopeGhoti> again: BSD ought to work (it's POSIX after all)
#665 [14:59] <DopeGhoti> but it's not officially supported
#666 [15:00] <FredP> anyway, I have the same problem under Ubuntu
#667 [15:00] <FredP> but as I was able to play with the browser version
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#669 [15:00] <FredP> I already have the game files on that PC
#670 [15:00] <FredP> I think I'll have to get them
#671 [15:00] <DopeGhoti> I'm confused
#672 [15:01] <DopeGhoti> why are you talking about using the demo if you 'already have the game files'?
#673 [15:01] <FredP> I'm too :D
#674 [15:01] <FredP> Because it's not on the same computer
#675 [15:01] * benhunter09|away is now known as benhunter09
#676 [15:01] <DopeGhoti> all well and good, buy you can use your Minecraft account from as many computers as you like
#677 [15:01] <DopeGhoti> (just one at a time)
#678 [15:02] <DopeGhoti> so log in at minecraft.net; go to minecraft.net/play, and enjoy
#679 [15:02] <FredP> ok
#680 [15:02] <FredP> thanks
#681 [15:02] <DopeGhoti> you're welcome
#682 [15:02] <FredP> bye
#683 [15:02] <DopeGhoti> ciao
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#704 [15:35] <terrifying__> Hello, i need some technikal help with my minecraft client. It's closing itself and left a .txt file "hs_err_pid6968" with random numbers. I tried some things but it still happens.
#705 [15:35] <DiskDaemon> Please paste the contents of that text file to pastebin
#706 [15:35] <DiskDaemon> ?? pastebin
#707 [15:35] <VoxelHead> pastebin: Pastebin is a service run at http://www.pastebin.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click 'Submit', and give us the URL the site takes you to, and we can see what you have pasted.
#708 [15:36] <worldmc> something is crashing minecraft and thats causing the hs_err_pid
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#710 [15:37] <terrifying__> http://pastebin.com/LXPqJcGv
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#712 [15:38] <GreyVulpine> ATI drivers need to be updated
#713 [15:38] <terrifying__> they are.
#714 [15:38] <DiskDaemon> Not enough though
#715 [15:38] <worldmc> what about downgrading to java 6?
#716 [15:38] <DiskDaemon> ??> terrifying__ win/dxdiag
#717 [15:38] <VoxelHead> terrifying__: (win/dxdiag) Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#718 [15:38] <VoxelHead> terrifying__: (win/dxdiag) Open the file you just saved, and copy the contents. Paste them on http://pastebin.com/ and click Submit. Then, copy the link in your browser's address bar and paste it into the IRC channel.
#719 [15:39] <GreyVulpine> This isn't a java issue.
#720 [15:39] <DiskDaemon> worldmc: No - tht's not a useful solution
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#722 [15:39] <worldmc> okay
#723 [15:39] <Anj> Hi, how do i transfer my existing minecraft from one kindle to a new registered kindle?
#724 [15:39] <DiskDaemon> Downgrading is a backwards step - please do not offer such advice
#725 [15:39] <worldmc> k
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#727 [15:40] <DopeGhoti> Anj: you're talking about Minecraft PE? Just sign into the Google Play Store with the same gmail account, and redownload the app
#728 [15:40] <DopeGhoti> just as with any other Play Store paid app (:
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#730 [15:41] <terrifying__> http://pastebin.com/jqZbqhSe
#731 [15:41] <Anj> my son's game thank you will try now
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#733 [15:42] <Anj> i do not see his "worlds"
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#737 [15:42] <Anj> will try to sign in as you suggest. never had to 'sign in before thanks again
#738 [15:43] <DopeGhoti> Anj: ah, the worlds themselves?
#739 [15:43] * zz_zack6849 is now known as zack6849
#740 [15:43] <DopeGhoti> I think those will carry over when you move the SD card to the new Kindle
#741 [15:43] <Anj> yes
#742 [15:44] <Anj> not on sd card
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#744 [15:44] <terrifying__> are my system informations helping you?
#745 [15:44] <DopeGhoti> If Kindles have Bluetooth, you can also use an app like Astro File Manager to copy the files directly from one Kindle to another, or you can copy them via USB cable to your computer, and then from the computer onto the new Kindle
#746 [15:44] <DiskDaemon> terrifying__: What I'm seeing there is that you have version 8 installed - version 12 is available from http://www2.ati.com/drivers/12-10_vista_win7_win8_64_dd_ccc_whql_net4.exe
#747 [15:45] <DiskDaemon> via the page at http://support.amd.com/us/gpudownload/windows/Pages/radeonaiw_vista64.aspx
#748 [15:45] <terrifying__> Uh? I looked yesterday for updates but there where no available
#749 [15:46] <DopeGhoti> terrifying__: you looked with Windows Update, didn't you?
#750 [15:46] <terrifying__> No on the at page
#751 [15:46] <terrifying__> azi
#752 [15:46] <Anj> wow, poor kids gonna have to start all over. I tried. Thanks, no bluetooth,
#753 [15:46] <terrifying__> mah
#754 [15:46] <terrifying__> ATI
#755 [15:46] <DopeGhoti> hmm
#756 [15:47] <Anj> happy new year - signing off
#757 [15:47] <terrifying__> and after that i used the win updater to get sure i have not "overlooked" it (sorry my english istn that good)
#758 [15:47] <terrifying__> i try it with this version, thank you.
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#770 [16:06] <terrifying_> Hmpf.. i downloaded teh wrong one..
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#778 [16:10] <mattym> Does anyone know if esper.net has a general tech help channel?
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#782 [16:11] <GreyVulpine> tech help? Not really.
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#784 [16:12] <DiskDaemon> What, you mean as in hardware tech?
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#786 [16:12] <mattym> yeah kinda, want to troubleshoot a persistant blue screen
#787 [16:12] <DiskDaemon> If so, then freenode has a ##hardware channel that's widely populated
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#789 [16:13] <skyboy> kidna strange that esper doesn't have one
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#793 [16:15] <YOLO> My game continues to crash on start up... How do I report the crash and get assistance?
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#795 [16:15] <DiskDaemon> YOLO: This year YOLO is being downgraded
#796 [16:16] <DiskDaemon> YOLO: Please put the crash report up to pastebin for us to take a look at
#797 [16:16] <DiskDaemon> ?? pastebin
#798 [16:16] <VoxelHead> pastebin: Pastebin is a service run at http://www.pastebin.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click 'Submit', and give us the URL the site takes you to, and we can see what you have pasted.
#799 [16:17] <YOLO> http://pastebin.com/aa2r7H4M
#800 [16:19] <skyboy> ??> YOLO dxdiag
#801 [16:19] <skyboy> ??> YOLO win/dxdiag
#802 [16:19] <VoxelHead> YOLO: (win/dxdiag) Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#803 [16:19] <VoxelHead> YOLO: (win/dxdiag) Open the file you just saved, and copy the contents. Paste them on http://pastebin.com/ and click Submit. Then, copy the link in your browser's address bar and paste it into the IRC channel.
#804 [16:20] <DiskDaemon> skyboy: It looks like Mojang have help and support for that particular issue that YOLO has, at the end of http://help.mojang.com/customer/portal/articles/364794-technical-support-resources
#805 [16:21] <YOLO> Thanks so much for the help
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#807 [16:21] <terrifying_> Okay Problem is still there
#808 [16:22] <catlover0904> I have a question.
#809 [16:22] <skyboy> ask your question, then
#810 [16:22] <catlover0904> Who is Notch?
#811 [16:22] <DopeGhoti> Notch is the founder of Mojang and original developer, now retired, of Minecraft
#812 [16:22] <catlover0904> Ok! Thank you!
#813 [16:22] <catlover0904> Ok! Thank you!
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#818 [16:25] <DiskDaemon> terrifying_: Are you having exactly the same problem?
#819 [16:25] <bondboy> After initially being able to play the game I am now no longer able to dig to acquire any materials. What am I doing wrong. I previously was able to dig by pressing & holding the mouse.
#820 [16:25] <terrifying_> Yes, one moment i copy the file
#821 [16:26] <terrifying_> http://pastebin.com/Bm29CZZn
#822 [16:26] <Gloom> Excuse me, but It's been over a week since I recieved a copy of minecraft, but my account is still not premium. I've sent in two emails already, with no response. There was obviously some kind of error in the process of redeeming the code, but I would like to confirm if there was. I do have an idea of what the cause was, and I would like to know if it was
#823 [16:26] <Gloom> a possibilty.
#824 [16:26] <DiskDaemon> I'm sorry, but I know only of one solution to your problem
#825 [16:27] <terrifying_> do you have an idea where i can get help?
#826 [16:27] <DiskDaemon> Gloom: You are correct, there is more than one week before Mojang gets to your email
#827 [16:28] <Gloom> Thank you
#828 [16:28] <DiskDaemon> terrifying_: If anyone else here has other ideas for you, I'd take them
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#834 [16:30] <GreyVulpine> terrifying_ - Have you tried a force update yet?
#835 [16:30] <terrifying_> force update?
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#838 [16:30] <GreyVulpine> Run your launcher. Before logging in, hit the Options button, then "Force Update". Then log in as normal
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#840 [16:31] <Lord_Ralex> DiskDaemon, what have you done with terrifying?
#841 [16:31] <GreyVulpine> Lord_Ralex - Update ati drivers
#842 [16:31] <Lord_Ralex> java looks like 32bit
#843 [16:32] <terrifying_> are you sure? i looked for the 64 bit version
#844 [16:32] <Lord_Ralex> Java HotSpot(TM) Client VM (23.6-b04) for windows-x86 JRE
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#847 [16:33] <Lord_Ralex> http://java.com/en/download/manual.jsp
#848 [16:33] <DiskDaemon> Lord_Ralex: Only gone through updating his graphics drivers, and taken him to where he can find the correct one for his system
#849 [16:33] <YOLO> I'm back, and this is problem is still there. It says "org.lwjgl.LWJGLException: Could not create context"... I turned off my anti virus and tried several times. Any other solutions?
#850 [16:37] <terrifying_> force update was useless
#851 [16:37] <terrifying_> still the same problem
#852 [16:37] <Lord_Ralex> terrifying_, update to the 64bit java
#853 [16:37] <terrifying_> is it not? mh i'm looking for it, moment
#854 [16:37] <Lord_Ralex> http://java.com/en/download/manual.jsp has the 64 bit version
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#856 [16:37] <Lord_Ralex> terrifying_, you have a 32bit java installed currently
#857 [16:38] <terrifying_> okay.. this should be the problem..
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#861 [16:40] <terrifying_> thought i have chosen the 64 bit one..
#862 [16:40] <Lord_Ralex> your java (at least what MC is using) is the 32 bit one
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#864 [16:43] <YOLO> I'm back, and this is problem is still there. It says "org.lwjgl.LWJGLException: Could not create context"... I turned off my anti virus and tried downloading several times. Any other solutions?
#865 [16:43] <Calinou> YOLO: video drivers
#866 [16:43] <Calinou> update them, you only live once!
#867 [16:43] <YOLO> how do you update them?
#868 [16:44] <Calinou> ??> YOLO win/dxdiag
#869 [16:44] <VoxelHead> YOLO: (win/dxdiag) Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#870 [16:44] <VoxelHead> YOLO: (win/dxdiag) Open the file you just saved, and copy the contents. Paste them on http://pastebin.com/ and click Submit. Then, copy the link in your browser's address bar and paste it into the IRC channel.
#871 [16:44] <Calinou> first we need to know your graphics card brand
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#874 [16:45] <YOLO> Win key?
#875 [16:45] <Calinou> ?? win/key
#876 [16:45] <VoxelHead> win/key: Hold down the Windows key (between Control and Alt, usually to the left of the space bar), and then press the other specified key. Think of it as typing a capital letter, but using that key instead of Shift.
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#878 [16:45] <Calinou> (dear keyboard manufacturers and windows, call it super or something... :facepalm:)
#879 [16:45] <terrifying_> Okay.. i think that was the problem. Thank you guys! Next time i look twice at the programms i'm installing :D
#880 [16:45] <skyboy> it doesn't have a name, just the symbol
#881 [16:45] <Calinou> yes
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#883 [16:46] <Calinou> skyboy: it is called "windows" almost everywhere
#884 [16:46] <skyboy> like the mac keyboards only have a symbol
#885 [16:46] <DiskDaemon> It seems that people don't even relate it to the windows logo
#886 [16:46] <GreyVulpine> Well, for mac, it's the command key.
#887 [16:47] <GreyVulpine> Nobody calls it that, it's the cloverleaf key.
#888 [16:47] <DopeGhoti> I still call it 'Open-Apple', having grown up on an Apple //c
#889 [16:47] <Calinou> still better than linux which calls it "super" or "meta" but people always wonder what it is :D
#890 [16:47] <YOLO> http://pastebin.com/cuTCTJWz
#891 [16:48] <DopeGhoti> ('Option' used to be 'Closed/Solit-Apple')
#892 [16:48] <Calinou> YOLO: that graphics card probably won't run minecraft playably
#893 [16:48] <Calinou> you can always try, but it'll be very slow if possible
#894 [16:48] <DopeGhoti> also, for the record:
#895 [16:48] <DopeGhoti> ?? mac/key
#896 [16:48] <VoxelHead> mac/key: The command key, labeled with a POI symbol resembling a cloverleaf, is typically found between the Option key and the space bar on your keyboard. An example is pictured here: http://files.minecraftirc.net/mac/comkey.jpg
#897 [16:48] <monkeygamer88> So i'm trying to buy minecraft with a american express gift card, but when i get redirected to checkout i can't choose american express for it.
#898 [16:48] <DopeGhoti> ?? monkeygamer88 prepaid
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#900 [16:48] <monkeygamer88> Yes.
#901 [16:49] <DopeGhoti> ??> monkeygamer88 prepaid
#902 [16:49] <VoxelHead> monkeygamer88: (prepaid) Prepaid (or "gift") credit / debit cards with Visa / MasterCard / AmEX logos will generally not work for purchasing Minecraft, because their fraud prevention klobbers international transactions. Some stores have Mojang or Minecraft cards for sale, which will work.
#903 [16:49] <monkeygamer88> ok, thanks.
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#922 [17:10] <redwater> i need some help with an issue. a huge hole of non renderd space appered in my game and will not leave even if i close the game
#923 [17:12] <DiskDaemon> That sounds like an unrendered chunk. It's possible to use a tool such as mcedit to re-render that chunk
#924 [17:12] <DiskDaemon> ?? mcedit
#925 [17:12] <VoxelHead> mcedit: https://github.com/mcedit/mcedit/downloads
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#928 [17:15] <bussha> hi
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#930 [17:16] <bussha> i cant join the tekkit server ( java error) though i can join any other server
#931 [17:16] <DiskDaemon> Sorry, but we don't support modded situations such as tekkit here
#932 [17:16] <bussha> they told me to come here sorry :(
#933 [17:16] <DiskDaemon> Tekkit has its own irc channel, details of which can be found at http://www.technicpack.net/faq/
#934 [17:17] <bussha> oh thank you
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#947 [17:32] <frodofox> Hi our text size changed and the jump buttons don't work. Is there something we might have pressed wrong?
#948 [17:32] <Grim_Reaper> Could be your options/controls
#949 [17:32] <Grim_Reaper> Press escape and check your GUI size and control settings
#950 [17:33] <frodofox> where do I find this? I'm a mom trying to help my kid! :)
#951 [17:33] <Grim_Reaper> While the game is open
#952 [17:33] <Grim_Reaper> Either click options if it's on the screen
#953 [17:33] <Grim_Reaper> OR while playing. Please press the escape button "ESC"
#954 [17:34] <Grim_Reaper> If you still need help. Just let me know and I'll show you a screen shot =]
#955 [17:34] <Grim_Reaper> If you still need help. Just let me know and I'll show you a screen shot =]
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#957 [17:36] <frodofox> k i'm at options...now what?
#958 [17:37] <Grim_Reaper> Just a moment
#959 [17:38] <Grim_Reaper> Alright
#960 [17:38] <Grim_Reaper> There is a button called "Video Settings"
#961 [17:38] <Grim_Reaper> Please click it
#962 [17:38] <Grim_Reaper> In there. You will see another button called "GUI Scale"
#963 [17:38] <Grim_Reaper> Please click it until it says "GUI Scale: Auto"
#964 [17:38] <Grim_Reaper> If it already says this though, please let me know
#965 [17:39] <frodofox> ok its says auto
#966 [17:39] <Grim_Reaper> Ok is the text back to normal now?
#967 [17:39] <frodofox> yes
#968 [17:39] <Grim_Reaper> Ok
#969 [17:40] <Grim_Reaper> Next please click done and you'll be back at the main options screen
#970 [17:40] <Grim_Reaper> Now what I would like you to do is click on "controls"
#971 [17:40] <Grim_Reaper> You will see some text that says "jump"
#972 [17:40] <Grim_Reaper> Please click on the button next to it
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#974 [17:40] <frodofox> now he says his jump doesn't work either all the buttons are mixed up
#975 [17:40] <Grim_Reaper> It should make "???" appear on it
#976 [17:40] <Grim_Reaper> When that is there, please press the button you wish to use as jump
#977 [17:40] <Grim_Reaper> After that, please click done and you should be good to play again. Or rather your son :p
#978 [17:41] <frodofox> Ok thanks! Lightbulb moment ;)
#979 [17:41] <Grim_Reaper> Hehe no problem
#980 [17:42] <Grim_Reaper> If you have any other issues, please feel free to come back here =]
#981 [17:42] <Grim_Reaper> If there is anything else I can help you with, please just let me know
#982 [17:42] <frodofox> Thanks!
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#986 [17:48] <NinjaKirby> I'm confused, looking at graphs on MinecraftWiki, what's the experience cap?
#987 [17:50] <DiskDaemon> After around level 129 it becomes very diffifult to get more xp
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#989 [17:51] <NinjaKirby> Ah, exponential growth of XP required per level playing it's hand I guess.
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#991 [17:51] <NinjaKirby> Thanks, seems the cap for Weapons consuming levels is 30
#992 [17:52] * Grim_Reaper pushes DiskDaemon into a wall of hugs
#992 [17:52] <kyle9904> Does anyone have any idea why it would be taking so long to activate my account? I signed up on December 31st and still get an error when I try to log in.
#993 [17:52] <NinjaKirby> Good god, only about 18% chance with 30 levels to get Silk touch
#994 [17:52] <DiskDaemon> NinjaKirby: You will desire to examine the following charts then http://0xcafebabe.com/2012/05/minecraft-1-3-probabilities/
#995 [17:52] <Grim_Reaper> kyle9904 where did you buy minecraft from?
#996 [17:53] <Grim_Reaper> And did you not recieve any email?
#997 [17:53] <kyle9904> From the mojang site
#998 [17:53] <Grim_Reaper> And what payment method did you use?
#999 [17:53] <NinjaKirby> Thanks DiskDaemon
#1000 [17:54] <kyle9904> I did receive emails and downloaded the loader. When I choose run on the loader and put in my username/password it says cannot connect to minecraft.net not downloaded.
#1001 [17:54] <kyle9904> I used a credit card
#1002 [17:54] * Smanly is now known as Smanly|Away
#1003 [17:55] <Grim_Reaper> Ok so you've made your username?
#1004 [17:55] <Grim_Reaper> Could you try see if you can play here
#1005 [17:55] <Grim_Reaper> http://minecraft.net/play
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#1007 [17:56] <kyle9904> I will give it a try.
#1008 [17:59] <kyle9904> I chose "log in" and put in my username/password and now I have a white screen in that browser window.
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#1011 [17:59] <Grim_Reaper> Sounds like your java might be causing the issues
#1012 [17:59] <Grim_Reaper> ??> kyle9904 java/version
#1013 [17:59] <VoxelHead> kyle9904: (java/version) You can see which version of Java you have installed by going to the following page:
#1014 [17:59] <VoxelHead> kyle9904: (java/version) http://www.java.com/en/download/installed.jsp
#1015 [17:59] <Grim_Reaper> Please follow that link and let us know what version you are using
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#1018 [18:01] <Guest__> who is in here that can help me with Minecraft purchases?
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#1022 [18:02] <DiskDaemon> Guest__: What seems to be the problem?
#1023 [18:02] * Guest__ is now known as Don8
#1024 [18:02] <Don8> ok, so I bought a $35 visa card
#1025 [18:02] <DiskDaemon> oh dear
#1026 [18:02] <Don8> and i live in Canada...
#1027 [18:02] <Don8> and when I was buying Minecraft via Visa it says its 26.95 USD.
#1028 [18:02] <DiskDaemon> Don8: Which visa card did you buy?
#1029 [18:02] <Don8> But when I complete all the info it says
#1030 [18:02] <Don8> lemme finish hold up
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#1032 [18:03] <Don8> when I complete all of it, it says this : Thank you for your interest in our site but we are unable to accept your registration at this time.
#1033 [18:04] <frodofox> how do get mods
#1034 [18:04] <kyle9904> It recommended a java update that I am installing now. Should I try minecraft again then?
#1035 [18:04] <GreyVulpine> Gift or Prepaid cards will not work for purchasing minecraft
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#1037 [18:04] <Grim_Reaper> [01:04] <frodofox> how do get mods
#1038 [18:04] <Don8> It's a red visa with a gift template design on it.. -_-
#1039 [18:04] <DiskDaemon> Don8: ?? prepaid
#1040 [18:04] <Grim_Reaper> You can go to www.minecraftforums.com to browse the mods available for download
#1041 [18:04] <DiskDaemon> ?? prepaid
#1042 [18:04] <VoxelHead> prepaid: Prepaid (or "gift") credit / debit cards with Visa / MasterCard / AmEX logos will generally not work for purchasing Minecraft, because their fraud prevention klobbers international transactions. Some stores have Mojang or Minecraft cards for sale, which will work.
#1043 [18:04] <Don8> and yeah, its pre-paid im pretty sure..
#1044 [18:05] <Don8> my god
#1045 [18:05] <Don8> I honestly just wasted the last $50 from Christmas on a dud.
#1046 [18:05] <Don8> I honestly just wasted the last $50 from Christmas on a dud.
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#1048 [18:05] <Don8> Well, thanks for the help guys. :)
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#1050 [18:05] <Lutzee> Don8: you can still use that for american purchases online, the money is not gone, but you need a different method to pay with
#1051 [18:06] <Don8> Well, Im just going to throw it out..
#1052 [18:06] <Don8> I got no friends who would need this, and I'm not gunna give it to a stranger.. /:
#1053 [18:06] <DiskDaemon> What if instead you gave it to someone in need?
#1054 [18:07] <Don8> " I'm not gunna give it to a stranger"
#1055 [18:07] <Lutzee> Save it they dont expire, also you might want to look at getting one of these: minecraft.net/prepaid
#1056 [18:07] <Don8> problem here :
#1057 [18:07] <Don8> im 14....
#1058 [18:07] <Don8> I dont have a credit card so I cant pay via credit cards (master cards) stuff like that..
#1059 [18:07] <Don8> So really im kinda screwed.
#1060 [18:07] <GreyVulpine> And those mojang prepaid cards are only available in the US
#1061 [18:07] <Don8> im in Canada...
#1062 [18:08] <Don8> well, I game hard on PS3... I got 500 contacts on skype. Maybe someone on skype has $30 paypal that would trade for this $35 visa card.
#1063 [18:08] <Don8> thanks for the help. :D
#1064 [18:08] <DiskDaemon> You will need to get someone to buy it for you then, either the prepaid Minecraft gift card, or via their own credit card
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#1066 [18:09] <kyle9904_> Minecraft appears to be working now with the updated Java. Thank you all for your help!!
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#1068 [18:09] <cubic3> Hi All! I uploaded/set my skin a long time ago and I don't remember what it was. (I'm on a new server and I don't know if its showing the right skin or not.) Is there a way to view your uploaded/selected MC skin?
#1069 [18:09] <GreyVulpine> Yes
#1070 [18:10] <GreyVulpine> Either directly with: s3.amazonaws.com/MinecraftSkins/GreyVulpine.png
#1071 [18:10] <GreyVulpine> Or with a skin viewer like: http://minecraft.novaskin.me/
#1072 [18:10] <GreyVulpine> Replacing "GreyVulpine" with your own minecraft nickname
#1073 [18:11] <frodofox> he wants to know now how to change his character?
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#1075 [18:11] <cubic3> Awesome, Grey! Worked perfectly. TY!
#1076 [18:11] <cubic3> Awesome, Grey! Worked perfectly. TY!
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#1078 [18:17] <DopeGhoti> see also
#1079 [18:17] <DopeGhoti> ?? smp/skinpreview
#1080 [18:17] <VoxelHead> smp/skinpreview: If you use Google Chrome, an extension to let you preview your skin from your Minecraft.net profile page can be found here: http://is.gd/mc_chromeext
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#1085 [18:21] <recklessdg> hey disk, dont know if you remember me from last night but i was still unable to migrate the accout/
#1086 [18:21] <DiskDaemon> WHy not?
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#1088 [18:22] <recklessdg> idk, and my parents don't remember the info for the old credit card so I think I just have to make a new accout
#1089 [18:22] <DiskDaemon> You may then need to contact Mojang's customer support
#1090 [18:22] <DiskDaemon> It's not about remembering the old credit card details. Their bank will have those details for them
#1091 [18:24] <recklessdg> is there another way to get to them besides email
#1092 [18:25] <DiskDaemon> I take it that you're trying to get the transaction id for your account?
#1093 [18:25] <recklessdg> if thats the only way to get teh account back then yes
#1094 [18:25] <DiskDaemon> Moneybookers will have that information recorded for you, in relation to the credit card that was used for the purchase
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#1096 [18:26] <recklessdg> but i have to put my credit card info.. yes?
#1097 [18:26] <DiskDaemon> That is correct. Without that form of proof of proof of purchase, anyone could take over your account, which would not be good
#1098 [18:27] <zakaria> my minecraft game keeps going black what do i do i have tryed everything please help im 11 years old
#1099 [18:27] <recklessdg> hmm, ok thanks
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#1103 [18:28] <zakaria> Bad video card drivers! what do i do
#1104 [18:28] <DiskDaemon> Update your video card drivers
#1105 [18:28] <DiskDaemon> ??> zakaria win/dxdiag
#1106 [18:28] <VoxelHead> zakaria: (win/dxdiag) Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#1107 [18:28] <VoxelHead> zakaria: (win/dxdiag) Open the file you just saved, and copy the contents. Paste them on http://pastebin.com/ and click Submit. Then, copy the link in your browser's address bar and paste it into the IRC channel.
#1108 [18:29] <zakaria> what
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#1110 [18:30] <zakaria> what do i do to fix it
#1111 [18:31] <DiskDaemon> zakaria: Please follow those instructions
#1112 [18:31] <zakaria> ok
#1113 [18:32] <zakaria> win+r
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#1115 [18:32] <GreyVulpine> What do you call the key between the ctrl and alt keys, on your keyboard?
#1116 [18:32] <DiskDaemon> Yes, that's a keyboard combination. Similar to ctrl+v or alt+s
#1117 [18:33] <zakaria> diskdaemon im 11 i dont understand
#1118 [18:34] <GreyVulpine> zakaria - What do you call the key between the ctrl and alt keys, on your keyboard?
#1119 [18:34] <DiskDaemon> ??> zakaria win/key
#1120 [18:34] <VoxelHead> zakaria: (win/key) Hold down the Windows key (between Control and Alt, usually to the left of the space bar), and then press the other specified key. Think of it as typing a capital letter, but using that key instead of Shift.
#1121 [18:35] <zakaria> ok im doing that
#1122 [18:36] <DiskDaemon> zakaria: Fixing your issue will mean that you need to perform some technical fixing to your computer. If you're not happy with doing that, you will need to find someone else to do that for you
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#1124 [18:36] <zakaria> no i can do this
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#1126 [18:37] <DiskDaemon> ??>> zakaria win/dxdiag
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#1135 [18:48] <Bry> I have a Minecraft account that i can't sign in to.
#1136 [18:50] <Bry> Is anyone there to help me?
#1137 [18:50] * techno1561 [techno1561@notlogged] has joined #minecrafthelp
#1138 [18:50] <GreyVulpine> What happens exactly when you try to sign in?
#1139 [18:51] <Bry> When i try to sign in it doesn't reconize my email and password.
#1140 [18:51] <GreyVulpine> When you sign into.. where?
#1141 [18:52] <Bry> The minecraft.net website or the minecraft launcher.
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#1144 [18:53] <GreyVulpine> The minecraft.net website will give you that error if you're using the wrong email address as your username or the wrong password
#1145 [18:53] <GreyVulpine> What error does the launcher give you?
#1146 [18:54] <Bry> It says login failed
#1147 [18:54] <GreyVulpine> Then the password you're putting in is incorrect for the email address you have registered
#1148 [18:55] <GreyVulpine> Try resetting your password at: https://account.mojang.com/resetpassword/request
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#1150 [18:55] <Bry> When i try to change my password the email isn't reconized
#1151 [18:58] <Lutzee> Then you have the wrong email
#1152 [18:58] <Bry> When we change the password we never have gotten a message that tells us how to reset it
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#1156 [18:59] <Bry> It wouldn't be because it is the only email we use
#1157 [19:00] <Bry> Should we register again?
#1158 [19:00] <justyn> Hello i am trying to buy minecraft with a prepaid visa and it has declined me trying to buy it and so i tried and then it was disabled for 24 hours? can u help me?
#1159 [19:01] <Lutzee> ?? prepaid
#1160 [19:01] <VoxelHead> prepaid: Prepaid (or "gift") credit / debit cards with Visa / MasterCard / AmEX logos will generally not work for purchasing Minecraft, because their fraud prevention klobbers international transactions. Some stores have Mojang or Minecraft cards for sale, which will work.
#1161 [19:01] <GabMar> trying to let my son play the minecraft demo. He has an account, but when I click for him to play the demo, it tells us there is an update, we click yes to update and we get an error message. Fatal error occurred(4): network unreachable: connect
#1162 [19:01] <Lutzee> Bry: have you paid for the game yet?
#1163 [19:01] <GabMar> what could be the issue?
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#1165 [19:02] <justyn> i do no live in the U.S.A
#1166 [19:02] <Bry> Yes i have paid 21.95 on August 4th 2011 and we have the transaction ID
#1167 [19:02] <Lutzee> justyn: it applys to all prepaid visas
#1168 [19:02] <Lutzee> Bry: have you migrated your account?
#1169 [19:03] <Lutzee> GabMar: what antividrus do you use?
#1170 [19:03] <Lutzee> antivirus*
#1171 [19:03] <GabMar> Norton
#1172 [19:03] <Lutzee> try temperarily disabing it
#1173 [19:03] <justyn> so what other options do i have? will the pre paid card not work at all or will it work once and a while?
#1174 [19:03] <Bry> We are on the page and we are trying to
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#1177 [19:03] <Lutzee> justyn: it wont work for international purchases, you need another payment method
#1178 [19:04] <DiskDaemon> justyn: The prepaid card is restricted to transactions within America, so anything else outside of that country will not be allowed
#1179 [19:04] <GabMar> Ouchie - not sure I or the hubbie would be happy about doing that, but might try for a minute to see if that is the issue
#1180 [19:04] <Lutzee> Bry: ahh
#1181 [19:04] <Lutzee> Bry: http://minecraft.net/resetpassword
#1182 [19:04] <justyn> so if i lived in the united states it would work
#1183 [19:04] <Lutzee> GabMar: as long as you dont go on dodgy websites your Pc is safe without antivirus
#1184 [19:04] <DiskDaemon> No - Mojang are in Sweden
#1185 [19:04] <GabMar> We don't get that error message when I don't choose to update - does that matter?
#1186 [19:05] <GabMar> it just doesn't fiish loading the game
#1187 [19:05] <GabMar> err, finish
#1188 [19:05] <justyn> could i load the visa on to pay pail?
#1189 [19:05] <Lutzee> GabMar: basically something is blocking your connection to the update servers.
#1190 [19:05] <DiskDaemon> justyn: Are you under 18?
#1191 [19:05] <Lutzee> justyn: that might work
#1192 [19:05] <justyn> ya:(
#1193 [19:05] <DiskDaemon> Paypal is only allowed for people 18 years of age or older
#1194 [19:06] <justyn> ohh? well i could do it still? im 16
#1195 [19:06] <GabMar> understood - any thoughts as to why it won't finish loading even when we choose not to update?
#1196 [19:06] <DiskDaemon> GabMar: Because the files aren't all there?
#1197 [19:07] <GabMar> because it won't update - makes sense
#1198 [19:07] <GabMar> Thanks, folks, i'll give it a shot!
#1199 [19:08] <Lutzee> justyn: have your parents pay for it then pay them back?
#1200 [19:09] <Bry> I have tried to reset my password but i never got an email from mojang or from anyone.
#1201 [19:10] <Lutzee> Bry: okay then your best bet is contacting mojang, the transaction ID will count as proof of purchase
#1202 [19:10] <DiskDaemon> Bry: http://help.mojang.com/customer/portal/articles/542001-cannot-get-password-reset-emails
#1203 [19:10] <Lutzee> ?? mojang/email
#1204 [19:10] <VoxelHead> mojang/email: You can email Mojang by going here: http://help.mojang.com/customer/portal/emails/new
#1205 [19:10] <justyn> IT WORKED PAYPAL WORKED
#1206 [19:11] <DiskDaemon> yay, now you're just not legal
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#1208 [19:11] <Bry> We have already tried it
#1209 [19:12] <DiskDaemon> You can contact Mojang's customer support at http://help.mojang.com/customer/portal/emails/new
#1210 [19:12] <justyn> LOL ya but i prop will never use it again
#1211 [19:12] <Lutzee> Bry: Er the waiting list for emails is quite long at the moment unfortunately :/
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#1216 [19:18] * BossPresident [BossPresident@notlogged] has joined #minecrafthelp
#1217 [19:19] <BossPresident> I cant seem to get minecraft to download on my MAC
#1218 [19:20] <Lutzee> BossPresident: what is the probelm?
#1219 [19:21] <BossPresident> When I click on download it doesn't do aything
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#1221 [19:22] * jesterman [jesterman@notlogged] has joined #minecrafthelp
#1222 [19:23] <jesterman> what do i do if i have minecraft but never got the e-mail which lets me make my username?
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#1225 [19:24] <Lutzee> BossPresident: um you mean from the website?
#1226 [19:24] <jesterman> yeah
#1227 [19:25] <Bry> we have been trying to get help logging in. can we please speak to live person.
#1228 [19:25] <Lutzee> jesterman: you should be prompted to pick a username on the mojang website, go to the my account section ( http://account.mojang.com/me )
#1229 [19:25] <jesterman> i dont have a computer cam
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#1231 [19:25] <Lutzee> Bry: this is as close as you can get to live support
#1232 [19:26] <jesterman> well thanks
#1233 [19:26] <jesterman> ok now what do i do after i click the link
#1234 [19:26] <Bry> its not right we paid for something we cant use
#1235 [19:27] <jesterman> thats what it feels like
#1236 [19:27] <Lutzee> Bry: You need to wait in the email queue, your email will be read, dont worry
#1237 [19:27] <jesterman> k
#1238 [19:28] <Lutzee> jesterman: http://help.mojang.com/customer/portal/articles/329522-creating-a-minecraft-username
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#1241 [19:28] <Bry> what email queue are you referring to
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#1243 [19:29] <jesterman> i have tried to do that but the green box never appered
#1244 [19:29] <Lutzee> Bry: help.mojang.com/customer/portal/emails/new
#1245 [19:29] <Lutzee> jesterman: did you recieve a payment confirmation email?
#1246 [19:29] * GreyVulpine [GreyVulpine@notlogged] has joined #minecrafthelp
#1247 [19:29] <jesterman> no
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#1249 [19:29] <Lutzee> jesterman: how did you pay for the game and when?
#1250 [19:30] <jesterman> visa week ago
#1251 [19:30] <Lutzee> Has your account been debited for the payment for the game?
#1252 [19:31] <jesterman> idk
#1253 [19:31] <Lutzee> Please check..
#1254 [19:32] <jesterman> k
#1255 [19:32] <jesterman> brb
#1256 [19:32] <Bry> we did that some time ago and no one responds
#1257 [19:32] <Lutzee> Bry: how long ago?
#1258 [19:33] <Bry> so long cant remember
#1259 [19:33] * Mncrftr52 [Mncrftr52@notlogged] has quit. (Ping timeout: 190 seconds)
#1260 [19:33] <Lutzee> well http://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#1261 [19:33] <Lutzee> If it was before then you should have recieved a reply, i suggest you also check your junk/spam folder
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#1265 [19:36] <Bry> im going to send another email...if i dont here back..do i need to report u guys..this not right. that we cannot get the correct support or talk to someone live.
#1266 [19:37] <DiskDaemon> Bry: Currently there's a 1 month delay on email responses
#1267 [19:37] <DiskDaemon> http://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#1268 [19:37] <Lutzee> Bry: We are not affiliated at all with mojang, we recieve no pay what so ever, this is our own free time
#1269 [19:37] <DiskDaemon> In other words, the people who help here are volunteers that love the game, and want to help others to enjoy it too
#1270 [19:38] <TheNoodle> not to mention, report to who? >_>
#1271 [19:39] <GreyVulpine> You're all fired.
#1272 [19:39] * GreyVulpine coughs
#1272 [19:40] * Lutzee puts himself out
#1272 [19:40] <DiskDaemon> That would be an improvement to things - thanks
#1273 [19:40] <TheNoodle> I've got kids to support man! I need this job!
#1274 [19:40] <Bry> this is so unorganized..very unhappy with this...why did i even purchase this for my son....i better here from somone..we purchased this 8/4/11 and he has not been able to play for man
#1275 [19:41] <Bugboy1028> Bugboy1028
#1276 [19:41] <Bry> many months
#1277 [19:41] <Bugboy1028> http://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#1278 [19:41] <Bugboy1028> Bry*
#1279 [19:41] <Bugboy1028> http://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#1280 [19:41] <TheNoodle> Bry, no point complaining to us.
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#1282 [19:42] <NinjaKirby> But TheNoodle, we are the Complaints Department
#1283 [19:42] * NinjaKirby points to his Badge, attached to his shirt
#1283 [19:42] <NinjaKirby> Oh wait, am I operating this department solo? Fffffff-
#1284 [19:42] * TheNoodle looks around
#1284 [19:43] <TheNoodle> Oh, thought I was somewhere else. Carry on.
#1285 [19:43] * pinskikids [pinskikids@notlogged] has joined #minecrafthelp
#1286 [19:43] <NinjaKirby> Hehe
#1287 [19:43] <Bry> what a sham..no one to complain to ..we sent an email last year.bye
#1288 [19:43] <pinskikids> when we try to lod in the page says done loading but is frozen
#1289 [19:44] * TheNoodle chuckles
#1289 [19:44] <pinskikids> :/
#1290 [19:44] <DiskDaemon> pinskikids: There should be a crash report folder in your .minecraft/ location
#1291 [19:44] <TheNoodle> At some point bry will realise that calling us a sham does nothing
#1292 [19:44] <DiskDaemon> How can we be a sham? We're not pretending to be Mojang at all
#1293 [19:45] <pinskikids> let me check that
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#1295 [19:45] <NinjaKirby> I personally didn't interpret that as directed towards the Channel and users, lerl
#1296 [19:45] * kingshahn [kingshahn@notlogged] has joined #minecrafthelp
#1297 [19:46] <jesterman> back and i did not get charged for minecraft
#1298 [19:46] * Wortho27 [Wortho27@notlogged] has joined #minecrafthelp
#1299 [19:46] <DiskDaemon> jesterman: Then that means that you have not purchased the game yet
#1300 [19:46] <jesterman> ok
#1301 [19:46] <jesterman> but i have minecraft on my desktop
#1302 [19:47] * RSMDelons_ [RSMDelons_@notlogged] has quit. (Remote host closed the connection)
#1303 [19:47] <DiskDaemon> jesterman: The game launcher can be legally obtained without needing to pay. You'll need to login with a valid account though to allow the launcher to download the game
#1304 [19:47] <kingshahn> i'm having problem downloading minecraft to my computer
#1305 [19:48] <jesterman> ok thanks
#1306 [19:48] * jesterman [jesterman@notlogged] has quit. (Quit: Web client closed)
#1307 [19:48] <NinjaKirby> The King has spoken; and I don't mean Elvis.
#1308 [19:49] * Bry [Bry@notlogged] has quit. (Quit: Web client closed)
#1309 [19:49] <NinjaKirby> "Oh god, I hope they bring back Elvis!"
#1310 [19:49] <kingshahn> what can i do. when i log in. it say buy. and already purchase it.
#1311 [19:49] <Wortho27> In all seriousness, the amount of people trying to log on to servers and complaining 'y is my acc not premium i cant play server' annoys me.
#1312 [19:50] <DiskDaemon> It's almost as if it's fresh news for them when they're told that they cannot log in until they ahve paid for the game
#1313 [19:50] <NinjaKirby> Erm, you have entered the room and begin with the line, impressive.
#1314 [19:50] <NinjaKirby> *That line... that liner...
#1315 [19:51] <Wortho27> NinjaKirby: what?
#1316 [19:51] <NinjaKirby> lol, never mind, I'm merely jesting at any rate, don't worry _o/
#1317 [19:51] * MarcelSTF [MarcelSTF@notlogged] has joined #minecrafthelp
#1318 [19:51] <kingshahn> my minecraft is not working
#1319 [19:51] <Wortho27> Define "not working"
#1320 [19:51] <DiskDaemon> as in, it doesn't work :)
#1321 [19:51] <MarcelSTF> I bought Minecraft, forgot username and password is not working. Have the payment deal.
#1322 [19:52] <DiskDaemon> MarcelSTF: You can request a change of password from mojang.com
#1323 [19:52] <Wortho27> kingshahn: what's not working? do you get to the Mojang splash screen?
#1324 [19:52] <Wortho27> or just gets stuck on Done loading screen?
#1325 [19:53] <kingshahn> whats that
#1326 [19:54] <MarcelSTF> do not working
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#1330 [19:55] <MarcelSTF> Username is not working
#1331 [19:55] <kingshahn> when i try to log in. it go to the home screen, say buy now. when i already bought it
#1332 [19:56] * Mncrftr52 [Mncrftr52@notlogged] has quit. (Ping timeout: 202 seconds)
#1333 [19:56] <DiskDaemon> MarcelSTF: What happens when yout ry to log in to account.mojang.com
#1334 [19:57] <Wortho27> kingshahn: you probably need to use your email to log in to minecraft
#1335 [19:57] <Wortho27> Use your email and password on the launcher
#1336 [19:58] <kingshahn> what the launcher
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#1338 [19:59] <kingshahn> on the home screen i put my email and password
#1339 [19:59] <Bugboy1028> yes.
#1340 [20:03] <MarcelSTF> it says either password or email is wrong
#1341 [20:03] <MarcelSTF> but it is not
#1342 [20:04] <DiskDaemon> MarcelSTF: Please use the option to reset your password
#1343 [20:04] * techno1561 [techno1561@notlogged] has quit. (Ping timeout: 190 seconds)
#1344 [20:05] <kingshahn> i went to the launcher, it say login fail
#1345 [20:05] <kingshahn> i can play offline
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#1348 [20:09] <kingshahn> can i get my money back. if i can what i need to do.
#1349 [20:09] <DiskDaemon> ?? refund
#1350 [20:09] <VoxelHead> refund: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#1351 [20:10] <kingshahn> ok, thanks
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#1353 [20:14] * JA_Mr_K [JA_Mr_K@notlogged] has joined #minecrafthelp
#1354 [20:14] <JA_Mr_K> hello, is anyone on here this evening?
#1355 [20:14] <GreyVulpine> Everybody and nobody.
#1356 [20:15] <JA_Mr_K> Great, I didnt get any answers last time
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#1358 [20:15] * ac3xx [ac3xx@notlogged] has quit. (Quit: Computer has gone to sleep.)
#1359 [20:15] <JA_Mr_K> I'm trying to purchase minecraft for my Mac Version 10.5.8, but when I click on the 'Proceed to Payment options' button, it just refreshes the page
#1360 [20:16] * kingshahn [kingshahn@notlogged] has quit. (Quit: Web client closed)
#1361 [20:16] <JA_Mr_K> That, and the demo won't load when I try to play it as well
#1362 [20:16] <GreyVulpine> Tried a different browser?
#1363 [20:16] <JA_Mr_K> no. I take it Safari is incompatible?
#1364 [20:16] <GreyVulpine> Not sure. I don't use a mac myself.
#1365 [20:17] <JA_Mr_K> I'll try that first then :D
#1366 [20:17] * TyanColte [TyanColte@notlogged] has quit. (Read error: Connection reset by peer)
#1367 [20:18] <DiskDaemon> Yes, safari works perfectly fine, assuming that things like Java are installed and working on there
#1368 [20:19] * Mathyboy1028 [Mathyboy1028@notlogged] has joined #minecrafthelp
#1369 [20:20] <JA_Mr_K> What version of Java is required? Because I am as up to date as I can be with my current operating system
#1370 [20:20] <JA_Mr_K> which i believe is Version 5
#1371 [20:20] * Bugboy1028 [Bugboy1028@notlogged] has quit. (Ping timeout: 190 seconds)
#1372 [20:20] * Mathyboy1028 [Mathyboy1028@notlogged] has quit. (Read error: Connection reset by peer)
#1373 [20:20] <GreyVulpine> there
#1374 [20:20] <GreyVulpine> [08:18.58pm] Mathyboy1028 (~
#1375 [20:21] <GreyVulpine> Whoops
#1376 [20:21] <GreyVulpine> http://help.mojang.com/customer/portal/articles/884921-minecraft-java-5-and-powerpc-support
#1377 [20:21] * Mathyboy1028 [Mathyboy1028@notlogged] has joined #minecrafthelp
#1378 [20:24] <JA_Mr_K> Hmmm. Well hopefully I don't need to update my operating system yet
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#1383 [20:28] <Imamom> While my son was playing this afternoon one of the other players was typing some very inappropriate stuff in the chat section. What can be done about that?
#1384 [20:29] <GreyVulpine> Absolutely nothing
#1385 [20:29] <Imamom> Really? Can I report te user name anywhere?
#1386 [20:29] <GreyVulpine> As servers are independently run, Mojang does not offer any oversight into their operations.
#1387 [20:29] <DiskDaemon> Hang on, something can normally be done. A server normally has ops that these thigns can be reported to
#1388 [20:30] * Rolando [Rolando@notlogged] has joined #minecrafthelp
#1389 [20:31] <Imamom> I don't have a lot of computer experience. It's a miracle I made it to this chat
#1390 [20:31] <DiskDaemon> Where was the problem experienced? With which server?
#1391 [20:31] <Imamom> What if the user was a pedophile?
#1392 [20:32] <Imamom> One of the hunger games. Do you need more specifics?
#1393 [20:32] <DiskDaemon> That would be useful, yes
#1394 [20:32] <Imamom> I'm getting my son now
#1395 [20:33] <DiskDaemon> There is no protection against such dangers - he is playing with an international community and there can somettimes be bad people
#1396 [20:33] <DiskDaemon> However, if the server is run by people who know what they are doing, there will be server operators, which such things can be reported to
#1397 [20:34] <Imamom> I gtet that...and I was right there to tell him to get out
#1398 [20:35] * Thrae [Thrae@notlogged] has joined #minecrafthelp
#1399 [20:36] <Imamom> he said says he was on uber minecraft cloud
#1400 [20:36] * Shnawly [Shnawly@notlogged] has quit. (Quit: No Ping reply in 180 seconds.)
#1401 [20:37] <DiskDaemon> This one? http://www.uberminecraft.com/
#1402 [20:37] <Imamom> Yes
#1403 [20:37] <DiskDaemon> Their web page has a Contact section - use that
#1404 [20:38] <Imamom> Ok I'll try that. Thank you!
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#1407 [20:40] <JA_Mr_K> As it turned out I had Java 6 already installed, but it was not my default Java version. It's working now. Thanks for the help!
#1408 [20:41] <JA_Mr_K> Well, hold up
#1409 [20:42] <JA_Mr_K> The demo works now
#1410 [20:42] <JA_Mr_K> still can't buy it
#1411 [20:42] <JA_Mr_K> Does Mojang have a call center?
#1412 [20:42] * sherylle [sherylle@notlogged] has joined #minecrafthelp
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#1414 [20:43] <DiskDaemon> JA_Mr_K: No, there is no call centre
#1415 [20:43] <DiskDaemon> You can contact Mojang's customer support at http://help.mojang.com/customer/portal/emails/new
#1416 [20:43] <sherylle> Everytime I click on the server it shuts down on me
#1417 [20:44] * TyanColte [TyanColte@notlogged] has joined #minecrafthelp
#1418 [20:44] <sherylle> why I cant login to my server?
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#1422 [20:50] <JA_Mr_K> Ugh, this is annoying
#1423 [20:52] <JA_Mr_K> Ok, so not one single link on the checkout page will work
#1424 [20:52] <JA_Mr_K> I cannot view system requirements, change my address, name, or email address, or view alternative payment options
#1425 [20:53] <JA_Mr_K> Ever link either does nothing or brings me back to the top of the page
#1426 [20:53] * cristen [cristen@notlogged] has joined #minecrafthelp
#1427 [20:53] <cristen> I purchased the game a couple of days ago and can not log in to play.
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#1432 [20:56] <paul> My son is using a friends copy of Minecraft. I want to use my CC to buy his own copy but not register in my name. Any hints?
#1433 [20:57] <GreyVulpine> Under your account, buy gift code, have him register it under his account
#1434 [20:57] <DiskDaemon> You can create a profile name for him after purchasing the game, so that his profile name (his username) will be his own
#1435 [20:58] <paul> Thanks, didn't want to complete the purchase without more information.
#1436 [21:00] * rammagana [rammagana@notlogged] has joined #minecrafthelp
#1437 [21:01] <rammagana> does anyone know what plugin i need to play minecraft
#1438 [21:01] <GreyVulpine> Java
#1439 [21:03] <paul> Why is it asking me for security questions. I don't want an account. Is there a URL for a site I can purchase a box from?
#1440 [21:03] <DiskDaemon> There is no box for Minecraft
#1441 [21:04] * CrusaderDeleters [CrusaderDeleters@notlogged] has joined #minecrafthelp
#1442 [21:04] <rammagana> @greyvulpine thank you very much..
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#1444 [21:05] <CrusaderDeleters> Grey, link for player skins?
#1445 [21:05] <CrusaderDeleters> Or anyone else forthat matter?
#1446 [21:05] * tumbleweed [tumbleweed@notlogged] has joined #minecrafthelp
#1447 [21:05] <GreyVulpine> s3.amazonaws.com/MinecraftSkins/GreyVulpine.png
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#1449 [21:05] <Joe-> Is anyone here capable of troubleshooting a towny problem given the server log?
#1450 [21:05] * tumbleweed is now known as bildramer
#1451 [21:05] <CrusaderDeleters> Thanks, grey
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#1453 [21:06] <CrusaderDeleters> Not here, Joe
#1454 [21:06] <CrusaderDeleters> #Bukkit might help you with that.
#1455 [21:06] <Joe-> im trying to find the right irc channel for it
#1456 [21:06] <Joe-> cant remember which one it is
#1457 [21:06] <CrusaderDeleters> I just gave it to you.
#1458 [21:06] <CrusaderDeleters> #Bukkit
#1459 [21:06] * JTR|Away is now known as JTR
#1460 [21:07] <Joe-> actually just found it #towny
#1461 [21:07] <Joe-> thanks though
#1462 [21:07] <CrusaderDeleters> Np
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#1476 [21:31] <Hypershadic33> Minecraft has crashed! ---------------------- Minecraft has stopped running because it encountered a problem; Failed to start game A full error report has been saved to /Users/hphoney18/Library/Application Support/minecraft/crash-reports/crash-2013-01-08_20.28.53-client.txt - Please include a copy of that file (Not this screen!) if you report this crash to anyone; without it, they will not be able to help fix the crash
#1477 [21:31] <Hypershadic33> help me, my son plays this game and above is the error code
#1478 [21:32] * Smanly is now known as Smanly|Away
#1479 [21:33] <DiskDaemon> Hypershadic33: Please copy the contents of that file to pastebin
#1480 [21:33] <DiskDaemon> ?? pastebin
#1481 [21:33] <VoxelHead> pastebin: Pastebin is a service run at http://www.pastebin.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click 'Submit', and give us the URL the site takes you to, and we can see what you have pasted.
#1482 [21:35] <Hypershadic33> http://pastebin.com/iXpjCcpZ
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#1484 [21:36] * cestislife|afk is now known as cestislife
#1485 [21:37] <DiskDaemon> Hypershadic33: not that - the file located at /Users/hphoney18/Library/Application Support/minecraft/crash-reports/crash-2013-01-08_20.28.53-client.txt
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#1489 [21:40] * Rolando is now known as Rolando|Away
#1490 [21:42] <Hypershadic33> Ok, I followed the path, just like it said and this is it http://pastebin.com/B4ummqFC
#1491 [21:43] <DiskDaemon> Hypershadic33: There's a couple of issues - first you're using an older version of Minecraft, and secondly it's modded. Fix both of those issues and see if the same problem occurs
#1492 [21:44] <Hypershadic33> Sorry for bothering you but how do I do that?
#1493 [21:44] <DiskDaemon> ?? forceupdate
#1494 [21:44] <VoxelHead> forceupdate: You may need to reinstall the locally installed files that Minecraft puts into place.
#1495 [21:44] <VoxelHead> forceupdate: To do so, start Minecraft, press 'Options' (above the 'Login' button), Press 'Force update!', then press 'Done', and login to Minecraft. See http://i.imgur.com/5b09B.png for visual instructions.
#1496 [21:45] <Hypershadic33> Thank you for your help
#1497 [21:47] <Hypershadic33> Well, it looked like it was going to work but it only got to 17%. Can uninstall the program and just reinstall?
#1498 [21:48] * |Anthony| [|Anthony|@notlogged] has joined #minecrafthelp
#1499 [21:49] <DiskDaemon> Sure
#1500 [21:49] <DiskDaemon> ?? win/reinst
#1501 [21:49] <VoxelHead> win/reinst: You may need to reinstall the locally installed files that Minecraft puts into place.
#1502 [21:49] <VoxelHead> win/reinst: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1503 [21:50] <Hypershadic33> do you know how to do that on a Mac?
#1504 [21:50] <DiskDaemon> If the update continue to not want to continue, it's going to be something else on your computer system that's preventing the update from occurring. Most liekly security software, such as your antivirus program.
#1505 [21:50] <DiskDaemon> If the update doesn't want to complete, it's almost certainly your antivirus program preventing Minecraft from getting the files that it needs. A solution to that is to temporarily disable your antivirus program and then try again.
#1506 [21:50] <DiskDaemon> ?? mac/reinst
#1507 [21:50] <VoxelHead> mac/reinst: You may need to reinstall the locally installed files that Minecraft puts into place.
#1508 [21:50] <VoxelHead> mac/reinst: To do so, in the Finder, from the Go menu, select Home. Then open Library, Application Support, and then minecraft. Drag the bin and resources folders to the trash, then try running Minecraft again. Good luck!
#1509 [21:50] <DiskDaemon> There are the mac reinstall instructions
#1510 [21:50] <stellarstead> who here is keeping irc logs from this channel?
#1511 [21:50] <stellarstead> http://kealper.com/irclogs/2012-11-20
#1512 [21:51] <DiskDaemon> stellarstead: Yes, I do
#1513 [21:51] <GreyVulpine> Most of the ops here do, as well as some of the bots
#1514 [21:51] <stellarstead> hmm
#1515 [21:51] <|Anthony|> most irc clients keep logs forever don't they?
#1516 [21:51] <DiskDaemon> Was there anything in particular that you wanted attention to be drawn to?
#1517 [21:51] <|Anthony|> mine does
#1518 [21:52] <TheNoodle> Foreverrrrrr
#1519 [21:52] <|Anthony|> right?
#1520 [21:52] <stellarstead> we're being logged right now
#1521 [21:52] <stellarstead> D:
#1522 [21:52] <|Anthony|> ~200MB of chat logs
#1523 [21:52] <|Anthony|> actually want to drop that
#1524 [21:52] <|Anthony|> heh
#1525 [21:52] <stellarstead> normally I wouldn't have a problem...but these logs are pretty damn searchable
#1526 [21:52] <stellarstead> shows up on the first page of google
#1527 [21:52] <stellarstead> if you get specific enough
#1528 [21:53] <|Anthony|> heh... the way it should be
#1529 [21:53] * Coldfire202 [Coldfire202@notlogged] has joined #minecrafthelp
#1530 [21:53] <Hypershadic33> It worked, thanks!
#1531 [21:53] * Hypershadic33 [Hypershadic33@notlogged] has quit. (Quit: Web client closed)
#1532 [21:53] <TheNoodle> As soon as your text hits our servers anyone can log it
#1533 [21:53] <Coldfire202> Hello, I am trying to build a server and for some reason WorldEdit will not work. Always an error message
#1534 [21:54] * Smanly|Away is now known as Smanly
#1535 [21:55] <stellarstead> but do these logs need to be this public?
#1536 [21:55] <DiskDaemon> It's a public channel
#1537 [21:55] <stellarstead> I guess
#1538 [21:56] <TheNoodle> If you have a problem with it, you can always part the channel
#1539 [21:57] <stellarstead> :|
#1540 [21:57] <stellarstead> why you gotta bring that up...
#1541 [21:57] <Coldfire202> Could I get help here? I already asked my question
#1542 [21:57] <stellarstead> "there's the door stellarstead, we don't want you here!"
#1543 [21:57] <stellarstead> lowl
#1544 [21:58] <stellarstead> it helps to post the error message Coldfire202
#1545 [21:58] <TheNoodle> No. There's the door, if you don't like the camera in the corner of this room feel free to go through it :)
#1546 [21:58] <Kealper> his error is not something we are "required" to help with, if someone wants Bukkit help, they can ask in #bukkit
#1547 [21:58] <Kealper> if someone wants to help with mods in this channel, they are more than welcome to
#1548 [21:59] <DiskDaemon> Coldfire202: In other words - go to the #bukkit channel for assistance with bukkit-related issues
#1549 [21:59] <GreyVulpine> Logs are there for several reasons. To provide transparancy, we are not employed nor paid by Mojang, but we are listed for live support. It helps to have a searchable public log in that respect. It also helps when we're searching for past issues and solutions. Not everybody can be here 24/7, so public logs can provide an avenue of solutions for problems that already have been solved.
#1550 [22:00] <stellarstead> I know the benefits of irc logging, so spare your wiki page I was just asking
#1551 [22:00] <stellarstead> (who the logs belonged to)
#1552 [22:00] <GreyVulpine> Look at the domain name. Then look at our ops list
#1553 [22:01] <Kealper> and possibly who just spoke
#1554 [22:01] <Kealper> hmm... 195mb of logs, not too bad
#1555 [22:01] <GreyVulpine> Compressed?
#1556 [22:02] <Kealper> no, but AuBot stores them in a binary format instead of just raw HTML
#1557 [22:02] * Smanly is now known as Smanly|Away
#1558 [22:02] <Kealper> so the final logs people see probably end up being about 2x the amount of bytes than what is stored
#1559 [22:03] <GreyVulpine> Ah. Just wondering. You've been here about as long as I have, your logs should've been bigger
#1560 [22:03] <Kealper> and actually, the format i made for AuBot's logs is quite wasteful, in retrospect... it could have been made a lot better
#1561 [22:04] <Kealper> using ints where bytes or words could have been, saving the timestamps as a dword instead of a string, etc
#1562 [22:05] * Smanly|Away is now known as Smanly
#1563 [22:06] * GreyVulpine also saves all command/color codes, is very wasteful in log size.
#1563 [22:07] <Kealper> lol
#1564 [22:07] <Kealper> hmm
#1565 [22:07] <DiskDaemon> Something could be said for saving channel join/parts too, if we're going that far :)
#1566 [22:07] <Kealper> seems aubot's log format is pretty compressable too
#1567 [22:07] <Kealper> 45mb for all the logs compressed
#1568 [22:07] <DiskDaemon> Have we considered using a fractal compression scheme?
#1569 [22:08] * brand0ng [brand0ng@notlogged] has joined #minecrafthelp
#1570 [22:08] <Kealper> one of these days, i'll get bored enough to write something that will convert all those logs to the html pages, and see how large the total collection is lol
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#1574 [22:11] <caggie76> Minecraft ran good for about a week, now all of a suddent the lag is so bad, it takes 10 seconds just for the glitch to catch up.
#1575 [22:11] <caggie76> is there anyone to help on this page?
#1576 [22:11] <DiskDaemon> networking lag?
#1577 [22:12] <caggie76> I'm not sure what network lag is. I just bought it a week ago.
#1578 [22:12] <DiskDaemon> What do you mean when you say lag? Can you explain it without using the word?
#1579 [22:13] <caggie76> it used to run fine, now it's not.
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#1581 [22:13] <DiskDaemon> caggie76: Here's a tip - everyone who visits this channel has that same problem :_)
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#1583 [22:14] * Rolando|Away is now known as Rolando
#1584 [22:14] <caggie76> sure, when I try to move my head around in the game, it takes a long time for it to respond. Also, when I try to move. When I do move, 10 secondds later the game then moves. Sometimes it's choppy. When I start the game it works good for about 3-5 minutes.
#1585 [22:15] * Guest11678 [Guest11678@notlogged] has quit. (Client Quit)
#1586 [22:15] <DiskDaemon> caggie76: Okay, that sounds like it's a slow frame rate problem from a poor system performance problem
#1587 [22:15] <DiskDaemon> ??> caggie76 win/dxdiag
#1588 [22:15] <VoxelHead> caggie76: (win/dxdiag) Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#1589 [22:15] <VoxelHead> caggie76: (win/dxdiag) Open the file you just saved, and copy the contents. Paste them on http://pastebin.com/ and click Submit. Then, copy the link in your browser's address bar and paste it into the IRC channel.
#1590 [22:16] <caggie76> okay, give me a second to do that.
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#1593 [22:18] <caggie76> http://pastebin.com/iAS2EphF
#1594 [22:19] * caddyshack36 [caddyshack36@notlogged] has quit. (Client Quit)
#1595 [22:19] <DiskDaemon> caggie76: Your graphics drivers look to be quite out of date
#1596 [22:19] <DiskDaemon> ?? gpu/nvidia
#1597 [22:19] <VoxelHead> gpu/nvidia: You can get drivers for NVIDIA video cards here: http://www.nvidia.com/Download/index.aspx
#1598 [22:19] <SinZ> he quit
#1599 [22:19] <DiskDaemon> dammit
#1600 [22:19] <SinZ> also, that was a long second
#1601 [22:20] <DiskDaemon> Ahh, it was caddyshack36 who quit
#1602 [22:20] <caggie76> okay, so I just need to update my graphics card?
#1603 [22:20] <DiskDaemon> Just the drivers
#1604 [22:21] * Smanly is now known as Smanly|Away
#1605 [22:21] <DiskDaemon> m4400
#1606 [22:21] <DiskDaemon> Hrm, is taht a notebook?
#1607 [22:22] <caggie76> yes, m4400
#1608 [22:22] <caggie76> it's a laptop from Dell
#1609 [22:22] <DiskDaemon> It looks like this may be the most appropriate driver for that http://www.nvidia.com/object/quadro-notebook-win8-win7-winvista-32bit-310.90-whql-driver.html
#1610 [22:23] <caggie76> I will check it out.
#1611 [22:24] <caggie76> it's downloading. Is there anything specific I need to know to update the driver? Or do I just double click on it when it downloads.
#1612 [22:25] <DiskDaemon> I have no idea, but that's a good first move
#1613 [22:25] * Smanly|Away is now known as Smanly
#1614 [22:25] <caggie76> ha, okay. I will check it out.
#1615 [22:26] <caggie76> yup, that simple. It's doing it, itself. If I have to restart my computer, thanks a lot for your help!
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#1633 [23:09] * COLONELxWALRUS1 [COLONELxWALRUS1@notlogged] has joined #minecrafthelp
#1634 [23:10] <killbot> I had previously purchased Minecraft on a different computer, but i just got a new computer, so i went to the website, and downloaded minecraft. But when i try and log into my account to play the game, it says "not downloaded". what's wrong? what can i do to fix this?
#1635 [23:11] <DiskDaemon> ?? forceupdate
#1636 [23:11] <VoxelHead> forceupdate: You may need to reinstall the locally installed files that Minecraft puts into place.
#1637 [23:11] <VoxelHead> forceupdate: To do so, start Minecraft, press 'Options' (above the 'Login' button), Press 'Force update!', then press 'Done', and login to Minecraft. See http://i.imgur.com/5b09B.png for visual instructions.
#1638 [23:12] <COLONELxWALRUS1> I'm having trouble with my order number is that a 1 time thing or is it possible to view it again
#1639 [23:12] <DiskDaemon> COLONELxWALRUS1: What trouble are you having?
#1640 [23:14] <COLONELxWALRUS1> I sent an email to help.mojang.com because I wasent getting my transaction receipt but I might of put down the wrong letter
#1641 [23:15] <DiskDaemon> COLONELxWALRUS1: What have you been using to attempt the payment?
#1642 [23:15] <killbot> thanks guys! forceupdate worked!
#1643 [23:16] <DiskDaemon> you're welcome
#1644 [23:16] <COLONELxWALRUS1> Like my credit card?
#1645 [23:17] <DiskDaemon> indeed
#1646 [23:17] <DiskDaemon> COLONELxWALRUS1: What does your bank show in regards to the transaction? Did they block it? Has it failed? What details can you get from your bank about things?
#1647 [23:17] <COLONELxWALRUS1> I believe I used a visa card
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#1649 [23:18] * Smanly is now known as Smanly|Away
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#1652 [23:22] <builder1228> I forgot my login info and I deactivated my email address i used to signup so is there a way to get my credentials?
#1653 [23:22] <ihdcool09> Contact mojang support
#1654 [23:22] <DiskDaemon> builder1228: Yes there is - you can contact Mojang with your transaction id
#1655 [23:22] <builder1228> abd how do i contact Mojang and where would i find my transaction id?
#1656 [23:23] <DiskDaemon> builder1228: Moneybookers will have your transaction id
#1657 [23:23] <DiskDaemon> You can contact Mojang's customer support at http://help.mojang.com/customer/portal/emails/new
#1658 [23:23] <COLONELxWALRUS1> Oh never mind I figured it out thank you for your help
#1659 [23:23] <DiskDaemon> builder1228: It was a credit card that you used for the purchase?
#1660 [23:23] <builder1228> yes
#1661 [23:23] <DiskDaemon> Good, moneybookers will have the details for you then
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#1665 [23:28] <builder1228> Would they also be able to help if i didnt know which credit card i actually used because this was about a year and a half ago
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#1667 [23:29] <DiskDaemon> builder1228: Your bank can provide you with that info
#1668 [23:29] <builder1228> ok
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#1672 [23:30] <devin_> why does my minecraft have a message about "bad video card drivers" and what can i do to fix it?
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#1674 [23:34] <devin_> anyone?
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