#1 [00:00] <eddie_> @aubot
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#5 [00:03] <smithcm7> my minecraft account says that it has run out of memory what do I do?
#6 [00:03] <smithcm7> my minecraft account says that it has run out of memory what do I do?
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#11 [00:05] <Christian_> Is there a way to change your Minecraft username?
#12 [00:07] * canyouping [canyouping@notlogged] has joined #minecrafthelp
#13 [00:07] <canyouping> can you ping 198.254.201.14
#14 [00:07] <canyouping> AuBot Ping 198.254.201.14
#15 [00:09] <Shag> can someone tell me when I open to LAN on desktop and then
#16 [00:10] <Shag> got to laptop start multiplayer add the ip and port # my laptop will find the server
#17 [00:10] <Shag> but when I join it says Disconnected by Server
#18 [00:10] <Shag> that name is already in use
#19 [00:11] * Aesdraco [Aesdraco@notlogged] has joined #minecrafthelp
#20 [00:11] <Aesdraco> hello everyone
#21 [00:11] <Shag> when I go back to the multi player screen its player name is the name of the
#22 [00:11] <Shag> world on server.
#23 [00:11] <Shag> hello Aesdraco
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#25 [00:14] <canyouping> can ya ping 198.254.201.14
#26 [00:15] <Andrio> Nothing.
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#28 [00:16] <Andrio> !check 198.254.201.14
#29 [00:17] * canyouping [canyouping@notlogged] has quit. (Quit: Web client closed)
#30 [00:17] <Lilmau5ie> Dun dun dun DUN.
#31 [00:19] <Aesdraco> I tried earlier to no avail. I have requested the account verification email about 8 times now, but it still isn't appearing in my email. Not in the Inbox or the Spam folder. This is over two different email accounts as well. Does anyone have any ideas how to fix this problem?
#32 [00:20] * HELPGAH [HELPGAH@notlogged] has joined #minecrafthelp
#33 [00:20] <HELPGAH> can you see if my server is working??
#34 [00:21] <DiskDaemon> HELPGAH: What is its location?
#35 [00:22] * coolbopp [coolbopp@notlogged] has joined #minecrafthelp
#36 [00:22] <HELPGAH> 198.254.201.14
#37 [00:23] <DiskDaemon> !check 198.254.201.14
#38 [00:23] <coolbopp> Hi for some reason when I log online into minecraft or even through my desktop, my login fails and it seems like I haven't bought the game. I recently bought it best buy on a prepaid card and I redeemed it but it doens't show up under my account.
#39 [00:24] <coolbopp> I was wondering what could be the issue here,
#40 [00:24] <DiskDaemon> coolbopp: Log in to account.mojang.com and tell me what you see in the My Games section
#41 [00:24] <coolbopp> okay will do
#42 [00:25] <Aesdraco> any ideas on my problem?
#43 [00:25] <DiskDaemon> You can contact Mojang's customer support at http://help.mojang.com/customer/portal/emails/new
#44 [00:26] <coolbopp> there are no games under the my games section and under that it has my gift codes and it asks me to redeem the gift card. I have re-redeemed it numerous times and it recognizes that it has already been used.
#45 [00:27] <DiskDaemon> coolbopp: From what youa re telling me, the account that you logged in to has not been paid for
#46 [00:27] <Aesdraco> not to put to fine a point on it, but I've done that and it will probably take several weeks until I get an answer, and my 9 yr old son is not going to like that. There has to be another way
#47 [00:27] <HELPGAH> ping it again
#48 [00:27] <HELPGAH> plos
#49 [00:27] <HELPGAH> pls*
#50 [00:28] <GreyVulpine> !check 198.254.201.14
#51 [00:28] <GreyVulpine> nothing HELPGAH.
#52 [00:28] <HELPGAH> :(
#53 [00:28] <DiskDaemon> Aesdraco: We don't work for Mojang, so we have no ability to look in to account issues. We are volunteers from around the world who love the game, and want to help others to enjoy it too
#54 [00:28] <HELPGAH> idk what to do
#55 [00:29] <coolbopp> well I did pay it through best buy so it is not a fake account. do you know what i can do? i emailed mojang about this 2 weeks ago and they haven't responded back yet.
#56 [00:29] <Aesdraco> ok, i understand that. Really I do. But I can't be the first person to experience this problem DiskDaemon. Someone has to have some kind of insight on how to fix this problem
#57 [00:29] <DiskDaemon> !check 198.254.201.14
#58 [00:29] <DiskDaemon> coolbopp: The following article of theirs will be relevant for you then http://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
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#60 [00:31] * Owexz is now known as Owexz|Away
#61 [00:31] <HELPGAH> !Check 198.254.201.14
#62 [00:31] <coolbopp> okay thanks. I guess I will have to wait a while then.
#63 [00:31] * Aesdraco [Aesdraco@notlogged] has quit. (Quit: Web client closed)
#64 [00:31] <coolbopp> i am surprised they are that backed up
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#66 [00:31] <GreyVulpine> I'm not
#67 [00:32] <DiskDaemon> It used to be several months, so they are catching up
#68 [00:32] <GreyVulpine> Mojang's support staff, while hard at work, is flooded by support requests daily. They're slowly catching up though.
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#71 [00:35] <LordBunghole> hello
#72 [00:35] <HELPGAH> !CHECK 198.254.201.14
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#74 [00:35] * DiskDaemon kicked LordBunghole from #minecrafthelp (Reason: ordBunghole :Please return with a less offensive username - thank you)
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#77 [00:38] <Slayer_Is_Awesome> hello
#78 [00:39] <Slayer_Is_Awesome> Is there a website to check if a minecraft server is online?
#79 [00:39] <DiskDaemon> We can check that here
#80 [00:39] <Slayer_Is_Awesome> ok
#81 [00:39] <Slayer_Is_Awesome> how
#82 [00:39] <DiskDaemon> Where is it?
#83 [00:40] <Slayer_Is_Awesome> where is what
#84 [00:40] <DiskDaemon> The server, silly
#85 [00:40] <Slayer_Is_Awesome> the ip?
#86 [00:40] <Slayer_Is_Awesome> oh ok
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#88 [00:41] <Slayer_Is_Awesome> 108.174.48.201:26065
#89 [00:41] <Slayer_Is_Awesome> there it is
#90 [00:41] <DiskDaemon> !check 108.174.48.201:26065
#91 [00:41] <Slayer_Is_Awesome> darn
#92 [00:41] <Slayer_Is_Awesome> what about
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#94 [00:42] <Slayer_Is_Awesome> 70.176.206.193:25566
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#96 [00:42] <DiskDaemon> Try it yourself
#97 [00:42] * wargasmyx32 [wargasmyx32@notlogged] has joined #minecrafthelp
#98 [00:42] * VoxelHead kicked PEN15 from #minecrafthelp (Reason: EN15 :Banned)
#99 [00:42] <Slayer_Is_Awesome> !check 70.176.206.193:25566
#100 [00:43] <Slayer_Is_Awesome> dang
#101 [00:43] <Slayer_Is_Awesome> my two favorite servers
#102 [00:43] <jkr> just loaded minecraft for first time. When I attempt to play single player, the screen is bouncing and I'm unable to move (although I can change items and chop blocks. any ideas?
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#105 [00:44] <DiskDaemon> jkr - it sounds like your jump key is being held down
#106 [00:45] <Slayer_Is_Awesome> !check 70.176.206.193:25566
#107 [00:47] <Slayer_Is_Awesome> !check publicsmp.womjr.com
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#110 [00:47] <AL> I'm getting a white screen when I'm trying to play the demo on my mac
#111 [00:48] <AL> How can i fix this
#112 [00:48] <Slayer_Is_Awesome> the very unique mac
#113 [00:48] <AL> mac osx 10.6
#114 [00:49] <AL> snow leapard
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#120 [00:53] * Contex is now known as Contex|Away
#121 [00:53] <Koznoz> hello?
#122 [00:53] <Koznoz> anyone there?
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#124 [00:54] <jkr> It does act like the jump key is being held down, but it isn't. Could the problem be with my java version. I'm windows 7 - 64bit, but IE 9 32 bit, so I have the 32 bit java?
#125 [00:55] <Andrio> Does pressing and releasing the jump key do anything?
#126 [00:55] <jkr> No, the jump key doesn't do anything.
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#131 [01:11] <benji> i bought a new mac computer and cant download minecraft using my account. it says minecraft damaged.. I opened the security settings but still doesn't work
#132 [01:11] <DiskDaemon> See http://help.mojang.com/customer/portal/articles/901687-error-minecraft-is-damaged
#133 [01:12] <benji> thanks, I actually tried this but I still get the same message
#134 [01:12] <DiskDaemon> You can contact Mojang's customer support at http://help.mojang.com/customer/portal/emails/new
#135 [01:15] <GreyVulpine> benji - Tell us exactly what you've done
#136 [01:17] * LaxWasHere [LaxWasHere@notlogged] has quit. (Quit: I shall return)
#137 [01:23] <benji> went into General in Security & Privacy and then allowed downloads from Mac App Store and identified developers. tried again to download minecraft but it didnt work
#138 [01:24] <GreyVulpine> That's not what the instructions said. Change the setting to "Anywhere". then try downloading minecraft again
#139 [01:24] <GreyVulpine> Minecraft is not from the app store, nor is it from an identified developer
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#141 [01:26] <benji> thanks for your help! I should learn to read properly.
#142 [01:27] * GreyVulpine tips hat
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#143 [01:28] * Lilmau5ie steals GreyVulpine's hat and hides inside
#143 [01:29] * GreyVulpine blinks
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#144 [01:31] <Lilmau5ie> :3
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#148 [01:39] <SinZ> ...AuBot and chanserv both gave op
#149 [01:39] <Lilmau5ie> moar op
#150 [01:39] <Andrio> lol
#151 [01:39] <Andrio> My bot actually beats ChanServ.
#152 [01:41] * unimatrix is now known as uni|offline
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#154 [01:50] * mark [mark@notlogged] has joined #minecrafthelp
#155 [01:50] <mark> hello
#156 [01:50] <mark> are you there?
#157 [01:50] * mark is now known as Guest69687
#158 [01:50] <Guest69687> ok
#159 [01:50] <Guest69687> are you ready?
#160 [01:51] <Guest69687> hello
#161 [01:51] <Guest69687> sir
#162 [01:51] * Steve[work] is now known as Steve[work]|away
#163 [01:51] <Guest69687> hello
#164 [01:51] <Guest69687> can someone answer me?
#165 [01:51] * Steve[work]|away is now known as Steve[work]
#166 [01:51] <Andrio> just ask your question.
#167 [01:51] <Guest69687> hello
#168 [01:52] <Guest69687> ok
#169 [01:52] <Guest69687> so i got bad car driver message when minecraft crash
#170 [01:52] <Guest69687> i went to run and did what the support thing said
#171 [01:52] * Salihu [Salihu@notlogged] has quit. (Ping timeout: 380 seconds)
#172 [01:52] <Guest69687> i got to it and now i dont know what to do
#173 [01:53] <Guest69687> ok are you serious
#174 [01:54] <Guest69687> im reporting this
#175 [01:54] <Guest69687> bye!!!
#176 [01:54] <DiskDaemon> dammit, just when I return with a cuppa tea too
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#182 [02:18] <snowcatman> hello, i was tring to figure out how to login to my account on mincraft. mojang show's i am loging in just fine but mincraft does not reconize my email. i have been working on this for a month now.
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#188 [02:30] <TEST> trying to reedm got :{"error":"Too many failed redemption attempts."}
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#191 [02:32] <DiskDaemon> Please try again later
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#216 [03:14] <Harrison> when i open up the minecraft download it comes up with the minecraft sign in but when i click login in it just goes away why
#217 [03:16] <DiskDaemon> Let us find out why it does not work - http://www.minecraftwiki.net/wiki/Crash#How_to_get_a_crash_report
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#222 [03:44] <mnbh> gjtfj
#223 [03:46] <DiskDaemon> pardon?
#224 [03:47] <DiskDaemon> cust976
#225 [03:47] <DiskDaemon> mnbh: How can we help?
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#234 [05:17] <Calinou> "good job to find john".
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#239 [05:22] <DerpyDutchy> Hello
#240 [05:22] <DerpyDutchy> Do drops automaticly stack in 1.4.7?
#241 [05:22] <DerpyDutchy> Or is that a plugin?
#242 [05:22] <DiskDaemon> yes
#243 [05:23] <DerpyDutchy> Yes plugin or yes they stack in vanila?
#244 [05:23] <DiskDaemon> Drops automatically stack in 1.4.7
#245 [05:23] <DerpyDutchy> Darned
#246 [05:23] <DerpyDutchy> My auto wheat farm is broken
#247 [05:24] <DerpyDutchy> thx
#248 [05:24] <DerpyDutchy> thx
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#256 [05:32] <Ali365Dash> Hi, I need a little bit of help with running Minecraft.
#257 [05:33] * imatty0708 [imatty0708@notlogged] has quit. (Client Quit)
#258 [05:33] <Ali365Dash> No response = I'm gonna go
#259 [05:33] <Ali365Dash> Bye
#260 [05:33] <Ali365Dash> Bye
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#262 [05:34] * Contex|Away is now known as Contex
#263 [05:35] <benhunter09> lol
#264 [05:37] * Chris|Detached is now known as Chris
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#266 [05:43] <Nat> Hi i have purchased minecraft and we can not get it to work we are logged in and it is saying we have not purchased.
#267 [05:43] <DiskDaemon> Log in to account.mojang.com and tell us what you see in the My Games section?
#268 [05:46] <Nat> Its asking me to register my account now
#269 [05:47] <DiskDaemon> Do you already have an account?
#270 [05:47] <Nat> We have already got an account
#271 [05:47] <DiskDaemon> Then log in with that account that you already have
#272 [05:49] <Nat> Were it wont let me go to anywere what do i need to put in as a url.
#273 [05:49] <DiskDaemon> There is a login link at the top of the page
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#277 [05:50] <YenYen321> I cannot lauch my world
#278 [05:51] <YenYen321> there is a Java TM (RE) thing kept popping up when i cannot launch the worlds and it quickly went away when i shut down
#279 [05:51] <YenYen321> DO i have to uninstall and re-install again?
#280 [05:52] <YenYen321> How to uninstall minecraft when i cannot find it in the COntrol panel under the "uninstall" section?
#281 [05:52] * matthew4882 [matthew4882@notlogged] has quit. (Client Quit)
#282 [05:52] <benhunter09> YenYen321: what version of java do you have
#283 [05:52] <Calinou> YenYen321: remove .minecraft in %appdata%
#284 [05:52] <DiskDaemon> ?? win/reinst
#285 [05:52] <VoxelHead> win/reinst: You may need to reinstall the locally installed files that Minecraft puts into place.
#286 [05:53] <VoxelHead> win/reinst: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#287 [05:53] <Calinou> that'll remove your singleplayer saves and texture packs, beware
#288 [05:53] * GeorgeM is now known as Predator12
#289 [05:53] * Predator12 is now known as GeorgeM
#290 [05:54] <YenYen321> that means i will have to lose everything?
#291 [05:54] <Nat> Hello need help.... I still cant get into my account now or get minecraft to start...
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#304 [06:30] <Melkisedek88> downloading frosen after 90%
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#312 [07:00] <MBS> Running windows 8 64bit, trying to use minecraft launcher get error login cannot connect to minecraft.net, disabled firewalls the same, Using MultiMC connects ok, but wan't to use tekkit
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#316 [07:35] <MBS> windows 8 connection problems help
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#324 [07:55] <nickmikel> hallo hab mit pay pal bezahlt kann aber nicht spielen
#325 [07:55] <Paul> Are there any resources to fix a black screen after logging into minecraft?
#326 [07:57] <nickmikel> kann mich nicht einloggen im spiel
#327 [07:57] <nickmikel> muss ich die transaktions nummer eingeben ????
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#329 [07:59] <Lutzee> nickmikel, The helpers here only speak english
#330 [08:00] <nickmikel> suppi
#331 [08:01] <nickmikel> gitbs keine der deutsch kann
#332 [08:04] <nickmikel> hallo
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#339 [08:09] <nickmikel> hallo kommt immer fehler meldung
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#341 [08:10] <nickmikel> --- BEGIN ERROR REPORT 7fe0271 -------- Generated 26.01.13 14:08 -- System Details -- Details: Minecraft Version: 1.4.7 Operating System: Windows 7 (x86) version 6.1 Java Version: 1.7.0_10, Oracle Corporation Java VM Version: Java HotSpot(TM) Client VM (mixed mode), Oracle Corporation Memory: 775494952 bytes (739 MB) / 1037959168 bytes (989 MB) up to 1037959168 bytes (989 MB) JVM Flags: 3 total; -Xbootclasspath/a:C:\\PROGRA
#342 [08:10] <cestislife> ??> nickmikel pastebin
#343 [08:10] <VoxelHead> nickmikel: (pastebin) Pastebin is a service run at http://www.pastebin.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click 'Submit', and give us the URL the site takes you to, and we can see what you have pasted.
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#351 [08:43] <NTC_NeD> Any mojant support members online ?
#352 [08:43] <NTC_NeD> *mojang
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#354 [08:46] * Arek [Arek@notlogged] has joined #minecrafthelp
#355 [08:48] <Arek> How can i change my email in minecraft account because i dont have acces to my old one ?
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#357 [08:52] <Grim_Reaper> You will need to login to your account at http://account.mojang.com and change it from there
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#359 [08:54] <Arek> But i dont have acces to my old
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#361 [08:58] <Arek> How can i change my email in minecraft account because i dont have acces to my old one cause google blocked that mail ?
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#367 [09:00] <Gone_Ralex> Arek, http://help.mojang.com/customer/portal/articles/329530-my-email-account-has-changed-
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#375 [09:25] <baagari> i order the game twice and i have no idea how to get it back
#376 [09:25] <Grim_Reaper> ?? refund
#377 [09:25] <VoxelHead> refund: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
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#379 [09:27] <baagari> this is like a help form where to put my order number to cancel it
#380 [09:27] <Grim_Reaper> Yup
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#382 [09:28] <baagari> i wanna cancel my order
#383 [09:28] <Lord_Ralex> http://help.mojang.com/customer/portal/articles/329760-i%E2%80%99ve-been-charged-more-than-once
#384 [09:29] <Arek> How can i change my minecraft account email cause i dont have acces to that mail because google blocked it
#385 [09:29] <Lord_Ralex> Arek, http://help.mojang.com/customer/portal/articles/329530-my-email-account-has-changed-
#386 [09:29] <baagari> ok thank s
#387 [09:30] <baagari> :)
#388 [09:30] <baagari> ok how long will take to play
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#398 [09:44] <kingdom8891> can any one help me my game crashed and i tried paste bin but didnt know how to paste it here
#399 [09:45] <Lord_Ralex> kingdom8891, you have the crash report, correct?
#400 [09:45] <kingdom8891> yea i yhink so
#401 [09:45] <Lord_Ralex> ?? pastebin
#402 [09:45] <VoxelHead> pastebin: Pastebin is a service run at http://www.pastebin.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click 'Submit', and give us the URL the site takes you to, and we can see what you have pasted.
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#404 [09:45] <Lord_Ralex> Paste the text from the report into the box on pastebin
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#406 [09:46] <Lord_Ralex> then press submit at the bottom
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#409 [09:47] <kingdom8891> ok
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#411 [09:47] <kingdom8891> thats it do i need to put kingdom8891 on it
#412 [09:47] <Lord_Ralex> no
#413 [09:47] <kingdom8891> k
#414 [09:47] <Lord_Ralex> once you hit submit, it will take you to the page with it on it
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#417 [09:48] <Lord_Ralex> in the address bar is a link that is pastebin.com/ with a series of numbers and letters
#418 [09:48] <Lord_Ralex> we will need that link
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#420 [09:49] <kingdom8891> the name is crash report
#421 [09:49] <kingdom8891> but how do i send you the link
#422 [09:49] <Lord_Ralex> you know where you type in links?
#423 [09:49] <coolkid> i had a crash and it told me to report it
#424 [09:49] <Lord_Ralex> ??> coolkid pastebin
#425 [09:49] <VoxelHead> coolkid: (pastebin) Pastebin is a service run at http://www.pastebin.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click 'Submit', and give us the URL the site takes you to, and we can see what you have pasted.
#426 [09:49] <coolkid> thx
#427 [09:50] <Lord_Ralex> kingdom8891, where you type in links is a new link, we will need you to copy that link here
#428 [09:50] <coolkid> ---- Minecraft Crash Report ---- // Everything's going to plan. No, really, that was supposed to happen. Time: 26/01/13 14:45 Description: Failed to start game java.lang.NullPointerException at java.io.Reader.<init>(Unknown Source) at java.io.InputStreamReader.<init>(Unknown Source) at bn.a(SourceFile:56) at bn.a(SourceFile:91) at net.minecraft.client.Minecraft.a(SourceFile:249) at asq.a(SourceFile:56) at ne
#429 [09:51] <Lord_Ralex> coolkid, read what VoxelHead said
#430 [09:51] <Lord_Ralex> pastebin it then link us that pastebin link
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#432 [09:51] <coolkid> i dont understand what im ment to do there
#433 [09:51] <Lord_Ralex> ?? pastebin
#434 [09:51] <kingdom8891> http://pastebin.com/
#435 [09:51] <VoxelHead> pastebin: Pastebin is a service run at http://www.pastebin.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click 'Submit', and give us the URL the site takes you to, and we can see what you have pasted.
#436 [09:51] <Lord_Ralex> ^ Do what that says with that report
#437 [09:52] <coolkid> ok
#438 [09:52] <kingdom8891> i sent the url i think
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#440 [09:53] <Lord_Ralex> kingdom8891, does not look like it
#441 [09:53] <Lord_Ralex> you need to copy the link that pressing submit sent you to
#442 [09:53] <Lord_Ralex> it will look something like http://pastebin.com/m34f0xXd
#443 [09:54] <Lord_Ralex> with those numbers and letters differing
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#445 [09:54] <coolkid> minecraft has crashed help
#446 [09:54] <Lord_Ralex> coolkid, pastebin the error report
#447 [09:54] <Lord_Ralex> otherwise we cannot do anything or offer any real assistance
#448 [09:54] <kingdom8891> http://pastebin.com/SBTNnFXL
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#450 [09:55] <Lord_Ralex> kingdom8891, that is the right one, one sec while i read it
#451 [09:55] <coolkid> i have pate this in and nothing happened.....---- Minecraft Crash Report ---- // Everything's going to plan. No, really, that was supposed to happen. Time: 26/01/13 14:45 Description: Failed to start game java.lang.NullPointerException at java.io.Reader.<init>(Unknown Source) at java.io.InputStreamReader.<init>(Unknown Source) at bn.a(SourceFile:56) at bn.a(SourceFile:91) at net.minecraft.client.Minecraft.a(So
#452 [09:55] <Lord_Ralex> coolkid, pastebin it
#453 [09:55] <Lord_Ralex> don't paste the text here
#454 [09:55] <Lord_Ralex> paste it on http://pastebin.com
#455 [09:55] <Lord_Ralex> ??> kingdom8891 mods
#456 [09:55] <VoxelHead> kingdom8891: (mods) This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#457 [09:55] <VoxelHead> kingdom8891: (mods) For single player mods, contact the mod's creator or try http://tiny.cc/modinstall for general installation instructions. For bukkit help, use #bukkit; you can also search Google for a mod's installation instructions.
#458 [09:56] <coolkid> ---- Minecraft Crash Report ---- // Everything's going to plan. No, really, that was supposed to happen. Time: 26/01/13 14:45 Description: Failed to start game java.lang.NullPointerException at java.io.Reader.<init>(Unknown Source) at java.io.InputStreamReader.<init>(Unknown Source) at bn.a(SourceFile:56) at bn.a(SourceFile:91) at net.minecraft.client.Minecraft.a(SourceFile
#459 [09:56] <Lord_Ralex> coolkid, do not paste it here
#460 [09:56] <Lord_Ralex> go to http://pastebin.com
#461 [09:56] <Lord_Ralex> paste it in the box
#462 [09:56] <coolkid> where am i ment to paste it
#463 [09:56] <Lord_Ralex> press submit
#464 [09:57] <coolkid> i have
#465 [09:57] <Lord_Ralex> then copy the link in the address bar
#466 [09:57] <Lord_Ralex> and paste that link here
#467 [09:57] <coolkid> http://pastebin.com/H5Me4Ntk
#468 [09:57] <coolkid> that
#469 [09:57] <Lord_Ralex> yes
#470 [09:57] <coolkid> ok what next
#471 [09:58] <Lord_Ralex> ?? dxdiag
#472 [09:58] <Lord_Ralex> ?? win/dxdiag
#473 [09:58] <VoxelHead> win/dxdiag: Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#474 [09:58] <VoxelHead> win/dxdiag: Open the file you just saved, and copy the contents. Paste them on http://pastebin.com/ and click Submit. Then, copy the link in your browser's address bar and paste it back here.
#475 [09:58] <Lord_Ralex> Please do that as well
#476 [09:59] <coolkid> wheres win im in the uk
#477 [10:00] <coolkid> Win+R i dont know where that is on the english key board
#478 [10:00] <GreyVulpine> what's the key between ctrl and alt?
#479 [10:01] <coolkid> windows and Fn
#480 [10:01] <GreyVulpine> press your windows and R keys at the same time.
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#483 [10:01] <coolkid> did that run came up
#484 [10:02] <GreyVulpine> Then follow the rest of the instructions
#485 [10:03] <coolkid> i did the dxdiag part i dont understand the nest part
#486 [10:04] <GreyVulpine> Which part?
#487 [10:04] <coolkid> dxdiag
#488 [10:04] <coolkid> win/dxdiag: Press the Win+R keys, and type "dxdiag
#489 [10:05] <GreyVulpine> So does a dxdiag window pop open?
#490 [10:05] <coolkid> i get it know thanks
#491 [10:06] <coolkid> i get it know thanks
#492 [10:06] <coolkid> vv
#493 [10:07] <coolkid> http://pastebin.com/SZqKbYG1
#494 [10:07] <Lord_Ralex> ??> coolkid forceupdate
#495 [10:07] <VoxelHead> coolkid: (forceupdate) You may need to reinstall the locally installed files that Minecraft puts into place.
#496 [10:07] <VoxelHead> coolkid: (forceupdate) To do so, start Minecraft, press 'Options' (above the 'Login' button), Press 'Force update!', then press 'Done', and login to Minecraft. See http://i.imgur.com/5b09B.png for visual instructions.
#497 [10:08] <coolkid> ok thank you so much
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#504 [10:19] <coolkid> force update didnt work
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#508 [10:21] <coolkid> it wont let me unistall minecraft
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#510 [10:22] <coolkid> help
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#513 [10:24] <coolkid> help
#514 [10:26] <coolkid> Minecraft has crashed! ---------------------- Minecraft has stopped running because it encountered a problem; Failed to start game A full error report has been saved to C:\Users\NASH\AppData\Roaming\.minecraft\crash-reports\crash-2013-01-26_15.25.44-client.txt - Please include a copy of that file (Not this screen!) if you report this crash to anyone; without it, they will not be able to help fix
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#518 [10:30] <helpminecraftcrashed> minecraft crashed
#519 [10:31] <helpminecraftcrashed> thx for no reply
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#523 [10:35] <Toushyton> I'm not able to allocate more RAM to my vanilla 1.4.7 server. I've saved it as a batch file and everything. tried .bat and whenever I go back and check how much RAM is allocated its still not even a gig. I have 16 gigs of RAM
#524 [10:35] <Toushyton> Help?
#525 [10:36] <GreyVulpine> Could you paste the contents of the batch file?
#526 [10:36] <Toushyton> yes one moment
#527 [10:40] <Toushyton> sorry some tech difficulties, just a few more minutes
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#530 [10:49] <lucasantarella> I bought minecraft but it still says that my user is not premium
#531 [10:50] <lucasantarella> Help?
#532 [10:50] <GreyVulpine> http://help.mojang.com/customer/portal/articles/329519-when-will-i-receive-my-game-
#533 [10:54] * Corin|Away is now known as Corin
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#535 [10:57] <lucasantarella> I have waited and no errors occured during transaction. What is going on?
#536 [10:58] <lucasantarella> I want to speak to a person, not a bot!
#537 [10:58] <Lord_Ralex> we are not bots
#538 [10:59] <Lord_Ralex> VoxelHead is a bot, Grey and I are not
#539 [11:04] <GreyVulpine> More than likely, you'll need to contact your bank or financial institution. Confirm that payment was made successfully. More often than not, banks deny the transaction because it's an international payment, made to Mojang, which is based in Sweden.
#540 [11:05] <lucasantarella> Oh, okay.
#541 [11:05] <GreyVulpine> If the payment was not successful, you'll need to attempt to purchase it again
#542 [11:05] <lucasantarella> I paid through paypal and I am in the United States of America
#543 [11:06] <lucasantarella> Paypal says that atransaction was made of $26.95 was made
#544 [11:06] <lucasantarella> Sorry, atransaction = a transaction
#545 [11:06] <GreyVulpine> Do you have an email with the transaction ID provided in the receipt? If so, you'll need to forward that to Mojang so that they can straighten it out
#546 [11:07] * Steve[work]|away is now known as Steve[work]
#547 [11:07] <lucasantarella> No I deleted it, like I always do. I didn't realize I needed it.
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#549 [11:07] <lucasantarella> I have the transaction number that I purchaed mincraft from though
#550 [11:07] * panzie2 [panzie2@notlogged] has joined #minecrafthelp
#551 [11:07] <GreyVulpine> You will need it to prove that you are the owner of the account. See your payment transaction history for that transaction ID
#552 [11:08] <panzie2> hi
#553 [11:08] <panzie2> is there someone that can help
#554 [11:08] <panzie2> ?
#555 [11:08] <Lord_Ralex> ?? ask
#556 [11:08] <VoxelHead> ask: Don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#557 [11:08] <panzie2> thanks
#558 [11:08] <VoxelHead> ask: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#559 [11:08] <GreyVulpine> lucasantarella - You can contact Mojang support through: http://help.mojang.com/customer/portal/emails/new
#560 [11:08] <panzie2> I'm trying to install minecraft to Ubuntu
#561 [11:08] <lucasantarella> I have the one that when I purchaed minecraft showed up on the success page. Is that what you mean?
#562 [11:08] <GreyVulpine> No.
#563 [11:09] <GreyVulpine> You will need the transaction ID, provided by Paypal as proof of successful payment.
#564 [11:09] <lucasantarella> I don't have the one through paypal because I deleted it.
#565 [11:09] <Lord_Ralex> panzie2, okay
#566 [11:09] <panzie2> by paypal?
#567 [11:09] <lucasantarella> It says it on the transactions page, though.
#568 [11:09] <Lord_Ralex> panzie2, what is the issue you are having with it?
#569 [11:09] <lucasantarella> Will that be enough to prove it?
#570 [11:09] <GreyVulpine> lucasantarella - Then you'll need to provide that, yes.
#571 [11:10] <lucasantarella> Okay. Should I take a screenshot or something?
#572 [11:10] <lucasantarella> I don't have the email reciept
#573 [11:10] <panzie2> I download a jar file but don't know what to do with it
#574 [11:10] <GreyVulpine> lucasantarella - No, just the string of letters and numbers is enough
#575 [11:10] <Lord_Ralex> panzie2, right click the jar
#576 [11:10] * Andrio is now known as Andrio|Sleep
#577 [11:10] <Lord_Ralex> there should be a "open with openjdk 7 runtime" or some similar item
#578 [11:10] <GreyVulpine> lucasantarella - Include it in the support ticket form. There's a field for it at: http://help.mojang.com/customer/portal/emails/new
#579 [11:10] <Lord_Ralex> depending on what version of java is installed
#580 [11:12] * GreyVulpine heads off
#580 [11:12] <lucasantarella> On paypal, there isn't a string of letters and numbers. It just says january 26, 2013, mojang, payment
#581 [11:12] <panzie2> no, I get the option: Open, Open containing folder, copy download link,
#582 [11:12] <panzie2> select all, and remove from list
#583 [11:13] <lucasantarella> panzie - do you have java installed?
#584 [11:13] <panzie2> how can I see if java is installed?
#585 [11:13] <lucasantarella> <panzie> Are you running windows or Mac?
#586 [11:13] <Lord_Ralex> panzie2, go to the software center
#587 [11:13] <panzie2> sorry guys/gals... you need to be a bit patient with me.. I do apologise
#588 [11:13] <lucasantarella> <panzie2> Are you running windows or Mac?
#589 [11:13] <Lord_Ralex> panzie2, no problem :3
#590 [11:13] <panzie2> Linux
#591 [11:13] <Lord_Ralex> lucasantarella, ubuntu
#592 [11:14] <lucasantarella> Don't worry, we're here to help.
#593 [11:14] <panzie2> yeah, Ubuntu
#594 [11:14] <lucasantarella> okay, open your command prompt/terminal window.
#595 [11:14] <lucasantarella> The thing that looks scary like hackers use it.
#596 [11:14] <Lord_Ralex> lucasantarella, i don't like it when people join in .-.
#597 [11:14] <panzie2> I'm in software centre
#598 [11:14] <Lord_Ralex> panzie2, search for "openjdk"
#599 [11:15] <panzie2> got it
#600 [11:15] <Lord_Ralex> does it say it is installed?
#601 [11:15] <panzie2> 6 runtime
#602 [11:15] <lucasantarella> Lord_Ralex, I own a technical consulting company. I'm not one of those amatures
#603 [11:15] <Lord_Ralex> lucasantarella, point?
#604 [11:15] <panzie2> Yes, it si
#605 [11:15] <panzie2> is
#606 [11:15] * SinZ is now known as SinZ|offline
#607 [11:15] <Lord_Ralex> panzie2, okay, does it say which version?
#608 [11:16] <lucasantarella> I know what I am doing, so if I am trying to help, don't shew me off.
#609 [11:16] <Lord_Ralex> lucasantarella, when helping, it is not ideal to have 2 people give completely different directions, as it can confuse the user
#610 [11:16] <panzie2> Java 6 runtime
#611 [11:16] <Lord_Ralex> panzie2, okay, that should be fine
#612 [11:16] <Lord_Ralex> open the terminal now
#613 [11:16] <TheNoodle> "The thing that looks scary like hackers use it." Destroyed your credibility
#614 [11:16] <panzie2> running
#615 [11:17] <Lord_Ralex> now type "java -version"
#616 [11:17] <Lord_Ralex> does it say unknown command or does it print out a line saying what version java is?
#617 [11:17] <lucasantarella> TheNoodle, if he doesn't know what it is called then that would be an apt description of what it looks like.
#618 [11:17] <lucasantarella> Am I correct or not?
#619 [11:18] <TheNoodle> I don't care o/
#620 [11:18] <panzie2> java version "1.6.0_24" OpenJDK Runtime Environment (IcedTea6 1.11.5) (6b24-1.11.5-0ubuntu1~10.04.2) OpenJDK Client VM (build 20.0-b12, mixed mode, sharing)
#621 [11:18] <Lord_Ralex> panzie2, is this a 32 or 64 bit ubuntu?
#622 [11:18] <panzie2> not sure...
#623 [11:18] <TheNoodle> If an official helper asks you to do something, it's generally a good idea to do it.
#624 [11:18] <panzie2> i think 2
#625 [11:18] * NTC_NeD [NTC_NeD@notlogged] has quit. (Quit: Web client closed)
#626 [11:18] <panzie2> 32
#627 [11:19] <Lord_Ralex> okay, then that is fine
#628 [11:19] * Grimlock257 [Grimlock257@notlogged] has joined #minecrafthelp
#629 [11:19] <Lord_Ralex> since it looks like you do not have the right click option, we will have to make a run file for minecraft
#630 [11:19] <panzie2> I have an old AMD cpu
#631 [11:19] <panzie2> though.. I've always been confused
#632 [11:19] <Lord_Ralex> you will need to create a text document in the same folder as the jar
#633 [11:19] <panzie2> could it be 32x2?
#634 [11:19] <Lord_Ralex> if it is old it is probably 32-bit
#635 [11:20] <panzie2> 2006
#636 [11:20] <panzie2> or maybe 07
#637 [11:20] <panzie2> a text doc in the folder_
#638 [11:20] <panzie2> ?
#639 [11:20] * lindsey [lindsey@notlogged] has joined #minecrafthelp
#640 [11:20] <panzie2> should I save the folder somewhere_
#641 [11:20] <panzie2> ?
#642 [11:20] <Lord_Ralex> not the folder
#643 [11:21] * lindsey [lindsey@notlogged] has quit. (Client Quit)
#644 [11:21] <Lord_Ralex> where ever the jar is, you need to make a text document
#645 [11:21] <panzie2> as the jar file in the download list opens a folder
#646 [11:21] * bildramer is now known as tumbleweed
#647 [11:21] <lucasantarella> panzie2, are you running this on a laptop or desktop?
#648 [11:21] <Lord_Ralex> lucasantarella, relevance?
#649 [11:21] <panzie2> in it are 3 folders and a text certificate
#650 [11:22] <Lord_Ralex> panzie2, that opened the jar as an archive
#651 [11:22] <lucasantarella> To determine if it is 64bit, based on the proccessor
#652 [11:22] <Lord_Ralex> that is not what you want
#653 [11:22] * Calinou [Calinou@notlogged] has joined #minecrafthelp
#654 [11:23] <Lord_Ralex> panzie2, in the folder the jar itself is in
#655 [11:23] * iPeer [iPeer@notlogged] has joined #minecrafthelp
#656 [11:23] <lucasantarella> lord_ralex, usually laptops, and ome desktops, come with a sticker that tells what type of proccessor it is. from that, we can determine if he has a 64bit processor or not.
#657 [11:23] <Lord_Ralex> so where ever you downloaded it to
#658 [11:23] <Lord_Ralex> lucasantarella, and we have moved on from that
#659 [11:23] <panzie2> well that is how it opens it from the download when I click on it
#660 [11:23] * lucasantarella [lucasantarella@notlogged] has quit. (Quit: Web client closed)
#661 [11:23] <Lord_Ralex> panzie2, that is somewhat usual with ubuntu
#662 [11:24] <TheNoodle> \o/
#663 [11:24] <Lord_Ralex> panzie2, right click the jar, then select properties
#664 [11:24] <Lord_Ralex> in there, you need to look for an option that is to make the jar "executable"
#665 [11:25] <Lord_Ralex> don't have ubuntu up atm so i cannot be certain which tab it is under, think it was the second one
#666 [11:25] <Lord_Ralex> under permissions
#667 [11:25] * wyld [wyld@notlogged] has joined #minecrafthelp
#668 [11:26] <Lord_Ralex> have you found that?
#669 [11:26] <panzie2> gosh.. Lord.. I'm struggling...I have the jar file listed in the download window. when I click on that it opens are window called minecraft.jar with the 3 folders and the txt cert
#670 [11:27] <Lord_Ralex> panzie2, can you go to the folder the jar is in
#671 [11:27] <panzie2> it says its a tmp file?
#672 [11:27] <Lord_Ralex> what ubuntu is doing is opening it like a zip
#673 [11:27] <panzie2> yes, it think
#674 [11:27] <Lord_Ralex> panzie2, can you redownload it then and save it to the downloads folder
#675 [11:27] <panzie2> it has an extract icon to click
#676 [11:28] <panzie2> sure
#677 [11:29] <panzie2> ahahahahah
#678 [11:29] <panzie2> I told you I was a bit dim
#679 [11:29] <Lord_Ralex> ?
#680 [11:29] <panzie2> found it
#681 [11:29] <Lord_Ralex> the jar?
#682 [11:29] <panzie2> yeah
#683 [11:29] <Lord_Ralex> okay
#684 [11:30] <Lord_Ralex> can you right click it now?
#685 [11:30] <Lord_Ralex> and does it show "properties" and the "open with openjdk"?
#686 [11:30] <panzie2> yeah, it has a number of options and 1 is run in java.. or something like that
#687 [11:30] <Lord_Ralex> okay
#688 [11:30] <Lord_Ralex> first, click "properties"
#689 [11:31] <panzie2> yes
#690 [11:31] <Lord_Ralex> go to "permissions", then check the box that has "make it executable"
#691 [11:31] <panzie2> Allow executing file as a program?
#692 [11:31] * wyld [wyld@notlogged] has quit. (Quit: Web client closed)
#693 [11:31] <Lord_Ralex> panzie2, yes
#694 [11:31] <panzie2> its a tick box
#695 [11:32] <Lord_Ralex> make sure it is ticked
#696 [11:32] * Adam [Adam@notlogged] has joined #minecrafthelp
#697 [11:32] <panzie2> done, and closed the window
#698 [11:32] <Lord_Ralex> now right click the jar
#699 [11:32] <Lord_Ralex> and select the "open with openjdk"
#700 [11:33] <panzie2> fantastic...
#701 [11:33] <panzie2> it opened the launcher
#702 [11:33] <Lord_Ralex> does it let you play now?
#703 [11:34] <Adam> Anyone have any idea why I wouldn't be able to redeem a code?
#704 [11:34] <Adam> Sorry if I'm interrupting
#705 [11:34] <panzie2> its downloading packages
#706 [11:34] <panzie2> it did this in windows but kept crashing
#707 [11:34] <panzie2> brilliant... it appears to be working
#708 [11:36] <panzie2> thanks Lord Ralex
#709 [11:36] <Lord_Ralex> no problem
#710 [11:36] * fdl12 [fdl12@notlogged] has joined #minecrafthelp
#711 [11:37] <fdl12> hi there!
#712 [11:37] <fdl12> i'm sitting with my brother in front of our "new" mac 10.5.8
#713 [11:37] <panzie2> much appreciated you help
#714 [11:37] * rojo [rojo@notlogged] has joined #minecrafthelp
#715 [11:38] <panzie2> it is better running on Linux or Windows?
#716 [11:38] <Lord_Ralex> depends
#717 [11:38] <fdl12> and we've been download minecraft twice, but it won't run
#718 [11:38] <Lord_Ralex> for gaming, usually windows is better as not all games work on linux
#719 [11:38] <fdl12> just showing the mincraft icon, but somehow crossed out
#720 [11:38] <Lord_Ralex> ??> fdl12 mac/gatekeeper
#721 [11:38] <panzie2> yeah, but for minecraft
#722 [11:38] <VoxelHead> fdl12: (mac/gatekeeper) Newer versions of OS X add new security measures which give scary warning messages for any programs not from the App store. To force your computer to allow you to play Minecraft, ctrl-click or right-click your Minecraft icon, and select Open.
#723 [11:39] <fdl12> well w downloaded the max osx zip
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#725 [11:39] <Lord_Ralex> panzie2, either one is fine
#726 [11:39] <Lord_Ralex> although i have noticed sticky keys with linux
#727 [11:39] <fdl12> wait,
#728 [11:39] <panzie2> cheers
#729 [11:39] <fdl12> i'll try
#730 [11:39] <Adam> I went to https://minecraft.net/user/redeem and entered my code and it says it's invalid. Any chance the server is down of something?
#731 [11:39] <Adam> or*
#732 [11:39] <panzie2> I'll get one.. thanks again
#733 [11:40] * panzie2 [panzie2@notlogged] has quit. (Quit: Web client closed)
#734 [11:40] <Lord_Ralex> Adam, are you sure you are entering it tight?
#735 [11:40] <Lord_Ralex> right*?
#736 [11:40] * rojo [rojo@notlogged] has joined #minecrafthelp
#737 [11:40] <Adam> I've tried it every way. Caps, no caps, spaces, no spaces.
#738 [11:41] <Lord_Ralex> Adam, you have a mojang account, correct?
#739 [11:41] <fdl12> nope,
#740 [11:41] <Adam> Yup, just created it.
#741 [11:41] <fdl12> can't open it with right click
#742 [11:41] <Lord_Ralex> Adam, have you verified the account?
#743 [11:41] <Lord_Ralex> ??> fdl12 mac/gatekeeper/disable
#744 [11:41] <Adam> Yup
#745 [11:41] <VoxelHead> fdl12: (mac/gatekeeper/disable) If the right-click->Open trick does not work, disable Gatekeeper entirely. See http://support.apple.com/kb/HT5290
#746 [11:41] <rojo> cannot verify email to even start. open mojang email, click link then WHAT
#747 [11:41] <Lord_Ralex> Adam, try redeeming it here: https://account.mojang.com/redeem
#748 [11:42] <fdl12> there's no such boxes to tick in my sec. settings
#749 [11:42] <Adam> "Not a valid code."
#750 [11:42] <Lord_Ralex> Adam, how did you get the code?
#751 [11:42] <Adam> Christmas gift.
#752 [11:43] <Lord_Ralex> Adam, was it a card or sent to you via email?
#753 [11:43] <rojo> does anyone know why the email verification isnt allowing me to veryify so i can play
#754 [11:43] <Adam> It's on a mojang merry christmas printout
#755 [11:43] <Adam> could be a printed email
#756 [11:44] <fdl12> anyone?
#757 [11:44] <Lord_Ralex> one sec Adam, let me look at a few things to see if we can make sure the code looks right
#758 [11:45] <Adam> It looks kind of like it was designed by mojang to be printed out and given as a card
#759 [11:45] * rojo [rojo@notlogged] has quit. (Client Quit)
#760 [11:45] <Adam> sure
#761 [11:45] <Lord_Ralex> Adam, the code looks like the one listed here, correct: http://help.mojang.com/customer/portal/articles/353966-my-gift-code-does-not-work ?
#762 [11:46] <Adam> Yea, the uppercase version
#763 [11:46] <Lord_Ralex> Adam, and you are entering it with all uppercase?
#764 [11:46] <Adam> Are there hyphens in the code? Because there aren't any in mine.
#765 [11:47] <Adam> Yes, uppercase.
#766 [11:47] <Lord_Ralex> Adam, uh, not looked at one recently so not certain
#767 [11:47] <Lord_Ralex> it does alternate letter-number, correct?
#768 [11:47] <Adam> I'll try the hypens
#769 [11:47] <The_xy> Hello, I need help with a graphical bug. Screenshot: http://moruk.shadowempire.in/2013-01-26_17.42.18.png
#770 [11:48] <Adam> seems to be working
#771 [11:48] <Adam> Thanks for the help. I don't know why the hyphens wouldn't be written on the card. haha
#772 [11:49] <Lord_Ralex> Adam, no problem, glad we got it working
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#774 [11:50] <fdl12> Hello, lord_ralex- still no luck here
#775 [11:50] <Lord_Ralex> fdl12, ehh, not a mac user so really not certain
#776 [11:50] <Lord_Ralex> what does it do when you try to run it?
#777 [11:50] <Lord_Ralex> like does it say anything?
#778 [11:51] <wyld> my son accidentally did something so now the language is different and I can't move in the world, can I reload minecraft into its default mode?
#779 [11:52] <wyld> if I move the mouse it'll move but I cannot go forward or backward
#780 [11:52] <GreyVulpine> wyld - Operating system?
#781 [11:53] <wyld> window vista, but it was running fine before then my son started clicking around and messed everything up, I don't really blame him he's only 6
#782 [11:54] <GreyVulpine> wyld - Go to your start menu, in the search bar, type in: %appdata%
#783 [11:54] <GreyVulpine> Find the .minecraft folder. Inside, delete the options.txt file, and the bin folder.
#784 [11:54] <GreyVulpine> When you relaunch minecraft, it'll redownload/recreate those files
#785 [11:54] * Steve[work] is now known as Steve[work]|away
#786 [11:56] <wyld> Thanks, GreyVulpine, I'll try it. I'm new so I still learning. perhaps you can recommend any materials I can read so I can get started.
#787 [11:57] <GreyVulpine> The minecraft wiki is a great resource: http://www.minecraftwiki.net/wiki/Minecraft_Wiki
#788 [11:57] <GreyVulpine> If you have any technical issues, or would like further gameplay help, you can feel free to ask here.
#789 [11:59] <wyld> Thanks so much.
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#791 [12:00] * johnathan_hong [johnathan_hong@notlogged] has joined #minecrafthelp
#792 [12:01] <wyld> also, I deleted the minecraft icon on my desktop so how do I launch minecraft now?
#793 [12:01] * tyteen4a03 pops
#793 [12:01] <GreyVulpine> You can redownload the launcher from minecraft.net/download
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#796 [12:04] * Alexm [Alexm@notlogged] has joined #minecrafthelp
#797 [12:04] <Alexm> How to download minecraft for mac?
#798 [12:04] * Pancake1215 [Pancake1215@notlogged] has joined #minecrafthelp
#799 [12:04] <GreyVulpine> You can redownload the launcher from minecraft.net/download
#800 [12:04] <Alexm> but i need a count?
#801 [12:04] * Gilded_Knight [Gilded_Knight@notlogged] has joined #minecrafthelp
#802 [12:04] <tyteen4a03> Alexm, yes
#803 [12:04] <GreyVulpine> Yes, you need to pay for, and create a mojang.com account
#804 [12:05] <Alexm> if i dont want to pay?
#805 [12:05] <Alexm> cand be another way?
#806 [12:05] <GreyVulpine> No.
#807 [12:05] <Pancake1215> been locked out for weeks, got Java upd 7 11 but minecraft says updaing minecraft green bar goes 90% and hangs
#808 [12:05] <tyteen4a03> Alexm, you may however try out the demo first at minecraft.net/demo and see if you change your mind
#809 [12:06] <tyteen4a03> Alexm, you will still need a Mojang account to access the demo
#810 [12:06] * jordy [jordy@notlogged] has joined #minecrafthelp
#811 [12:06] <Alexm> well thanks
#812 [12:06] <Alexm> i will try
#813 [12:07] * Alexm [Alexm@notlogged] has quit. (Quit: Web client closed)
#814 [12:07] <tyteen4a03> Pancake1215, try a force update first
#815 [12:07] <Pancake1215> how
#816 [12:07] <jordy> hello
#817 [12:07] <tyteen4a03> ??> Pancake1215 forceupdate
#818 [12:07] <tyteen4a03> hi jordy
#819 [12:07] <VoxelHead> Pancake1215: (forceupdate) You may need to reinstall the locally installed files that Minecraft puts into place.
#820 [12:07] <VoxelHead> Pancake1215: (forceupdate) To do so, start Minecraft, press 'Options' (above the 'Login' button), Press 'Force update!', then press 'Done', and login to Minecraft. See http://i.imgur.com/5b09B.png for visual instructions.
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#822 [12:08] <Pancake1215> okay will do now thank you
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#824 [12:08] * Molly is now known as Guest28670
#825 [12:08] <jordy> we purchased minecraft and cannot get it to work
#826 [12:08] * Arek [Arek@notlogged] has quit. (Ping timeout: 180 seconds)
#827 [12:08] <tyteen4a03> jordy, how does it not work?
#828 [12:08] * Cam_ [Cam_@notlogged] has joined #minecrafthelp
#829 [12:09] <jordy> we downloaded it, saved the file, ran the file and it just gives us the launcher
#830 [12:09] <tyteen4a03> jordy, what happens when you type in your account information and log in?
#831 [12:09] <jordy> it says download now and we go thru the process all over again
#832 [12:10] <jordy> when we log into the launcher it says updaTE complete and closes itself
#833 [12:10] <tyteen4a03> jordy, has Minecraft worked before?
#834 [12:10] <Guest28670> Please help, I can't download any minecraft skin. We paid for the game. and the two users are 9 and 8
#835 [12:10] <jordy> we never had it before
#836 [12:10] <tyteen4a03> Guest28670, can you elaborate a bit?
#837 [12:10] <tyteen4a03> jordy, Windows I presume?
#838 [12:10] <jordy> yes
#839 [12:10] <tyteen4a03> ??> jordy win/dxdiag/bat
#840 [12:10] <VoxelHead> jordy: (win/dxdiag/bat) Please download this file. Save it anywhere and run it. After a while it will show you a textfile. Paste the contents of that file on www.pastebin.com copy the link you are sent to, and paste it to us.
#841 [12:10] <VoxelHead> jordy: (win/dxdiag/bat) Windows DxDiag Collector: http://mcfaq.hfbgaming.com/tools/CreateDxdiag.bat
#842 [12:11] <wyld> Thanks, you guys are great! gotta go help my son with his lego now, so I'll try relaunching later.
#843 [12:11] <Guest28670> it will download the skin. But ut doesn 't go into the correct part of the game, it only opens with the picture viewer
#844 [12:11] <GreyVulpine> wyld - Take care
#845 [12:12] <tyteen4a03> Guest28670, are you downloading a .png file of the skin?
#846 [12:12] <Cam_> When im logged into minecraft and click "multiplayer" I try to join a server and it says in red "communication error". What should I do?
#847 [12:12] <Guest28670> yes
#848 [12:12] <tyteen4a03> Cam_, server IP please?
#849 [12:12] <tyteen4a03> Guest28670, you need to upload it via minecraft.net/profile
#850 [12:12] <Cam_> "82.5.34.216
#851 [12:12] <Guest28670> Upload to where?
#852 [12:12] <tyteen4a03> !check 82.5.34.216
#853 [12:13] <tyteen4a03> Cam_, looks down
#854 [12:13] * jordy [jordy@notlogged] has quit. (Quit: Web client closed)
#855 [12:13] <tyteen4a03> Guest28670, on that page you should see a "Change how you look in Minecraft" section with an upload box
#856 [12:13] <Guest28670> This is a bit tricky. We bounce of the IANA for special use test shit
#857 [12:13] <tyteen4a03> Guest28670, from there you upload the png file you just downloaded
#858 [12:13] <Cam_> what does that meen, sorry
#859 [12:13] <tyteen4a03> Guest28670, from minecraft.net?
#860 [12:13] <Guest28670> I will try that/
#861 [12:13] <tyteen4a03> Cam_, the server is currently offline
#862 [12:13] <Guest28670> It means that this is a "HYBRID" type OS!
#863 [12:14] <tyteen4a03> Guest28670, if you are redirected to example.com from minecraft.net, there is something wrong with your hosts file
#864 [12:14] <Guest28670> Or Fabrikam.com, or LONG NGUYEN or THE RHINO JERK
#865 [12:15] <tyteen4a03> Guest28670, Windows I presume?
#866 [12:15] <Guest28670> I am a forensics OS specialist, I can reverse engineer witht he best. I just can't remove it. Almost forgot ROB YATEs
#867 [12:16] <Guest28670> In theory. This isnt my system
#868 [12:16] * bob [bob@notlogged] has joined #minecrafthelp
#869 [12:16] <Guest28670> just the root open source ... not intentionally
#870 [12:16] <tyteen4a03> Guest28670, well in that case you'll want to edit /etc/hosts and remove stuff that redirects minecraft.net to example.com
#871 [12:16] <Cam_> I will just tell the host to put the server up then
#872 [12:17] <tyteen4a03> Guest28670, or there is some firewalls doing dark magic behind there
#873 [12:17] <Guest28670> upload the png file, where will it show itself in my system.
#874 [12:17] <Guest28670> I dont have a minecraft folder. just a .minecraft
#875 [12:18] <tyteen4a03> Guest28670, as I said, you need to upload your skin at http://minecraft.net/profile
#876 [12:18] <Guest28670> AND THANK YOU SO MUCH FOR YOUR HELP
#877 [12:18] * Steve[work]|away is now known as Steve[work]
#878 [12:18] <Guest28670> why does it keep asking me to purchase the game again?
#879 [12:18] <tyteen4a03> Guest28670, make sure you log in with a paid account
#880 [12:19] <Cam_> Thank You :P
#881 [12:19] * Cam_ [Cam_@notlogged] has quit. (Quit: Web client closed)
#882 [12:20] <Guest28670> the account is paid for, so is there a way to find out the account number
#883 [12:20] * bob [bob@notlogged] has quit. (Client Quit)
#884 [12:20] <Guest28670> they purchased it in August
#885 [12:20] <tyteen4a03> Guest28670, login using your Mojang account email and password
#886 [12:21] <Guest28670> !Great, have to wait for the 9 year old to get home from her function
#887 [12:21] <Guest28670> SHE MADE THE USERNAME AND PASSWORD!
#888 [12:22] <tyteen4a03> Guest28670, use this chance to teach her import antigravity :)
#889 [12:22] * Daniel2626 [Daniel2626@notlogged] has joined #minecrafthelp
#890 [12:22] * Sakyl [Sakyl@notlogged] has quit. (Quit: Leaving.)
#891 [12:22] <Guest28670> Should I download a png? and where in the programming will it reside?
#892 [12:23] <tyteen4a03> Guest28670, you should download the png and upload it on http://minecraft.net/profile
#893 [12:23] <Guest28670> FOr example. the saves have the saves, the textures are there, can
#894 [12:23] * bestonericky [bestonericky@notlogged] has joined #minecrafthelp
#895 [12:23] * CC [CC@notlogged] has joined #minecrafthelp
#896 [12:23] <tyteen4a03> Guest28670, it will be downloaded when you launch the game
#897 [12:23] <Guest28670> cant i just copy and paste it in the program
#898 [12:23] <bestonericky> Hello, i need help on something.
#899 [12:23] <bestonericky> Recently i set up a bot on my IRC channel and i dont know how to make my bot to talk to people
#900 [12:23] <tyteen4a03> Guest28670, you can hard-copy it into the program but everybody will have the same texture as your daughter from her copy
#901 [12:23] * JDave [JDave@notlogged] has joined #minecrafthelp
#902 [12:23] <bestonericky> basically like a autoresponse
#903 [12:24] <tyteen4a03> bestonericky, this is not a IRC bot help channel
#904 [12:24] <tyteen4a03> *an
#905 [12:24] * Daniel2626 [Daniel2626@notlogged] has quit. (Client Quit)
#906 [12:24] <bestonericky> oh
#907 [12:24] <Guest28670> so I have to close the game. upload the skin, and then lauch
#908 [12:24] <bestonericky> ok ;p;
#909 [12:24] * bob [bob@notlogged] has joined #minecrafthelp
#910 [12:24] <tyteen4a03> Guest28670, correct
#911 [12:24] * bestonericky [bestonericky@notlogged] has quit. (Client Quit)
#912 [12:24] * Daniel2626 [Daniel2626@notlogged] has joined #minecrafthelp
#913 [12:24] <CC> minecraft wont open up for me. when i click on the icon it loads for a sec but then stops and nothing happens
#914 [12:25] <tyteen4a03> CC, does it freeze, or does it close itself?
#915 [12:25] <Guest28670> THANK YOU! I will be back if it doesn't work! ...No anyone that needs a Security Analyst in the Phila area?
#916 [12:25] * Daniel2626 [Daniel2626@notlogged] has quit. (Client Quit)
#917 [12:25] <JDave> Trying to install. Whenever I try, the following Java exception occurs A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x50c02480, pid=3028, tid=3160 # # JRE version: 7.0_11-b21 # Java VM: Java HotSpot(TM) Client VM (23.6-b04 mixed mode windows-x86 ) # Problematic frame: # C 0x50c02480 # #
#918 [12:25] <tyteen4a03> JDave, please use pastebin.com
#919 [12:25] <tyteen4a03> ??> JDave pastebin
#920 [12:25] <VoxelHead> JDave: (pastebin) Pastebin is a service run at http://www.pastebin.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click 'Submit', and give us the URL the site takes you to, and we can see what you have pasted.
#921 [12:25] <CC> the window does not show up. nothing really hapens
#922 [12:25] <tyteen4a03> Guest28670, you can stay on the network and see
#923 [12:25] * Daniel2626 [Daniel2626@notlogged] has joined #minecrafthelp
#924 [12:26] <tyteen4a03> CC, has Minecraft worked before?
#925 [12:26] <CC> yes
#926 [12:26] <tyteen4a03> ??> CC forceupdate
#927 [12:26] <VoxelHead> CC: (forceupdate) You may need to reinstall the locally installed files that Minecraft puts into place.
#928 [12:26] <VoxelHead> CC: (forceupdate) To do so, start Minecraft, press 'Options' (above the 'Login' button), Press 'Force update!', then press 'Done', and login to Minecraft. See http://i.imgur.com/5b09B.png for visual instructions.
#929 [12:26] <Guest28670> HEY TYTEEN4a03, THANKS SO MUCH!
#930 [12:26] <tyteen4a03> Guest28670, no problem
#931 [12:26] <CC> the login window wont come up
#932 [12:27] <tyteen4a03> CC, what happens when you launch minecraft over at minecraft.net/play?
#933 [12:27] * Daniel2626 [Daniel2626@notlogged] has quit. (Client Quit)
#934 [12:27] * bob [bob@notlogged] has quit. (Ping timeout: 180 seconds)
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#936 [12:28] <CC> when i go on minecrat.net/play it says i need a plugin
#937 [12:28] <Guest28670> how do I erase everything we discussed?
#938 [12:29] <CC> hello?
#939 [12:29] <Guest28670> HEY, IT KEEPS TELLING ME THAT I HAVE TO PURCHASE THE GAME TO GET THE SKIN! WE OWN THE GAME
#940 [12:30] <JDave> Pasted my Java Exception Error on pastebin. Thanks in advance
#941 [12:30] * CptSpaceToaster [CptSpaceToaster@notlogged] has joined #minecrafthelp
#942 [12:30] <JDave> Pasted my Java Exceptin error http://pastebin.com/fcausbEC
#943 [12:31] <CptSpaceToaster> JDave, I just logged in. Is someone helping you already?
#944 [12:31] <Guest28670> It isn't working
#945 [12:31] <JDave> Hi Cpt, no, not yet. Are you able to?
#946 [12:31] <Guest28670> HELP PLEASE
#947 [12:32] <CC> tyteen left
#948 [12:32] <CC> i thinks
#949 [12:32] <CptSpaceToaster> Im not entirely sure, but I can try JDave... Lets start with the simple... Are you running a server and getting this error, or are you running the minecraft client?
#950 [12:33] <JDave> Just minecraft client
#951 [12:33] <CptSpaceToaster> k
#952 [12:33] * TyanColte [TyanColte@notlogged] has quit. (Ping timeout: 190 seconds)
#953 [12:33] <GreyVulpine> CptSpaceToaster - Force update, if that doesn't work for JDave, I'm betting the computer is too old. dxdiag to confirm
#954 [12:33] <Guest28670> Will someone please help. We own the game, yet when we try to download or upload the new skin, it tells me that I must purchase the game
#955 [12:33] <JDave> How do I dxdiag?
#956 [12:34] <CptSpaceToaster> JDave, Open minecraft, and under options select Force Update
#957 [12:34] <CptSpaceToaster> JDave: http://i.imgur.com/Gril0hD.png
#958 [12:35] <Guest28670> help pleaswe
#959 [12:35] <JDave> Okay, I'm giving it a go
#960 [12:36] * benhunter09 [benhunter09@notlogged] has joined #minecrafthelp
#961 [12:37] <Daniel2626> Help please,...cannot break blocks..tool dissapeared and crosshairs only remain...what happened??
#962 [12:37] <CC> minecraft wont open up for me. when i click on the icon it loads for a sec but then stops and nothing happens
#963 [12:38] <JDave> Forced download. It started, the screen went black, and I have a new (same contents) exception
#964 [12:39] * TyanColte [TyanColte@notlogged] has joined #minecrafthelp
#965 [12:39] <CptSpaceToaster> JDave: Hmmmm consider giving us your DxDiag... This is a report that can help us a little by giving us osme of your computers hardware informarion: Press Start, and Search for "DxDiag" http://i.imgur.com/LuWICVr.png
#966 [12:39] <wyld> how do I put the minecraft icon on my desktop?
#967 [12:40] <wyld> so I can launch it from my desktop
#968 [12:41] <GreyVulpine> You can download it from minecraft.net/download
#969 [12:41] <CptSpaceToaster> Wyld: Right Click minecraft.exe and select "Send To" and "Desktop" http://i.imgur.com/43bxTkm.png
#970 [12:42] <CC> minecraft wont open up for me. when i click on the icon it loads for a sec but then stops and nothing happens
#971 [12:43] <JDave> Here's the 1st page of Dxdiag
#972 [12:43] <wyld> got it, thanks guys.
#973 [12:43] <CptSpaceToaster> JDave:
#974 [12:43] <CptSpaceToaster> JDAVE: Select Save All Information - http://i.imgur.com/h1V07IH.png
#975 [12:43] <CptSpaceToaster> JDAVE: then upload THAT file
#976 [12:43] <Guest28670> Will someone please help. We own the game, yet when we try to download or upload the new skin, it tells me that I must purchase the game
#977 [12:43] <CptSpaceToaster> What is your minecraft username?
#978 [12:44] <Daniel2626> Help please,...cannot break blocks..tool dissapeared and crosshairs only remain...what happened??
#979 [12:44] <CptSpaceToaster> Guest28670, What is your minecraft username?
#980 [12:44] <Guest28670> where would I find it
#981 [12:44] <JDave> Cpt, How do I upload it?
#982 [12:45] <Guest28670> AsherMolly101
#983 [12:45] <Guest28670> I found it
#984 [12:45] <CptSpaceToaster> Guest28670: What are you putting here? http://i.imgur.com/vwx7Bvo.png
#985 [12:45] * hghhh [hghhh@notlogged] has joined #minecrafthelp
#986 [12:45] <Guest28670> what do you mean?
#987 [12:46] * Shag [Shag@notlogged] has joined #minecrafthelp
#988 [12:46] * Shag [Shag@notlogged] has joined #minecrafthelp
#989 [12:46] * hghhh [hghhh@notlogged] has left #minecrafthelp
#990 [12:47] <CptSpaceToaster> Guest28670, This screenshot points to a box on the Minecraft client - http://i.imgur.com/vwx7Bvo.png - What are you entering into this box?
#991 [12:47] <CptSpaceToaster> Jdave, open up that dxdiag.txt file, and upload that to pastebin
#992 [12:47] * CC [CC@notlogged] has quit. (Ping timeout: 180 seconds)
#993 [12:48] * brand0ng [brand0ng@notlogged] has quit. (Remote host closed the connection)
#994 [12:48] <CptSpaceToaster> JDave: http://i.imgur.com/fbvVrXt.png
#995 [12:48] * Random [Random@notlogged] has joined #minecrafthelp
#996 [12:48] <JDave> http://mibpaste.com/YYiMKH http://mibpaste.com/Dnab7y
#997 [12:48] <Random> hey
#998 [12:49] <CptSpaceToaster> JDave: Those links appear empty for me
#999 [12:49] <Random> can someone help me
#1000 [12:49] <GreyVulpine> Random - With?
#1001 [12:49] <CptSpaceToaster> ?? ask
#1002 [12:49] <VoxelHead> ask: Don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1003 [12:49] <VoxelHead> ask: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1004 [12:50] <Random> i try to get on a server and i automaticly freeze, then have to force close my minecraft, but i can get on other servers just fine
#1005 [12:50] <Daniel2626> Daniel 2626 still waiting for help
#1006 [12:50] * crispyman36 [crispyman36@notlogged] has joined #minecrafthelp
#1007 [12:51] <Random> so, any advice?
#1008 [12:51] <GreyVulpine> Random - Have the server owner delete/move your playername.dat profile. This will reset your inventory and location data.
#1009 [12:51] <crispyman36> my minecraft when i hit e it crashes what do i do?
#1010 [12:51] <JDave> Probably to large. Here's the 1st piece http://mibpaste.com/ttoDkJ
#1011 [12:51] <Guest28670> ASHERMOLLY101
#1012 [12:52] <Random> but i cannot contact the owner if i freeze.
#1013 [12:52] <Guest28670> AND the Mojang account name mollyrules164@verizon.net
#1014 [12:52] <Daniel2626> Help please,...cannot break blocks..tool dissapeared and crosshairs only remain...what happened??
#1015 [12:52] <Guest28670> please tell me why it doesn't think that we paid for an alreay paid for game
#1016 [12:53] <JDave> Here's the 2nd piece http://mibpaste.com/fNBUdS
#1017 [12:53] <crispyman36> help please when i hit e for my inventory it crashes what do i do anyone know
#1018 [12:54] <CptSpaceToaster> !paid ASHERMOLLY101
#1019 [12:55] <GreyVulpine> JDave - I do not believe your computer meets the minimum required specs for minecraft.
#1020 [12:56] <JDave> Okay, thanks for looking
#1021 [12:56] <CptSpaceToaster> ?? ask
#1022 [12:56] <VoxelHead> ask: Don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1023 [12:56] <VoxelHead> ask: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1024 [12:56] <CptSpaceToaster> Guest28670: Where are you trying to log in. Have you downloaded the minecraft client?
#1025 [12:57] <JDave> GreyVulpine - Can you tell me what you think is deficient on my machine?
#1026 [12:57] * frisky [frisky@notlogged] has joined #minecrafthelp
#1027 [12:58] <Guest28670> I am not trying to log in I am (The little girl who plays this is trying to download a skin.
#1028 [12:58] * nyuszika7h [nyuszika7h@notlogged] has quit. (Ping timeout: 194 seconds)
#1029 [12:58] <frisky> I was hoping someone could help a mother figure out this program so her kids could play?
#1030 [12:58] <Lord_Ralex> frisky, what seems to be the issue?
#1031 [12:58] <Daniel2626> Help please,...cannot break blocks..tool dissapeared and crosshairs only remain...what happened??
#1032 [12:58] <GreyVulpine> JDave - The video card is quite old, and the amount of RAM borders on the edge of the minimum required amount
#1033 [12:58] <Guest28670> http://www.minecraftskins.com/skin/852050/cute-girl/ ...this sjub ti ve exact
#1034 [12:58] <frisky> I get everything downloaded and then it gives me a java binary message when trying to run it
#1035 [12:59] <Lord_Ralex> frisky, can you get a copy of that message?
#1036 [12:59] <Guest28670> What is the MINECRAFT CLIENT?
#1037 [12:59] <cestislife|sleep> Daniel2626, are you in Adventure mode?
#1038 [12:59] <JDave> GreyVulpine, thanks again, I'll try to remedy
#1039 [12:59] <cestislife|sleep> /supposed to be asleep
#1040 [12:59] <frisky> yep give me a second
#1041 [12:59] * nyuszika7h [nyuszika7h@notlogged] has joined #minecrafthelp
#1042 [13:00] * cestislife|sleep is now known as cestislife
#1043 [13:00] <CptSpaceToaster> Guest28670 - Navigate to the minecraft login page - https://minecraft.net/login - , and Enter in mollyrules164@verizon.net, along with the correct password
#1044 [13:00] <Daniel2626> newbie here...he says he is in adventure mode
#1045 [13:00] * Disori [Disori@notlogged] has quit. (Ping timeout: 190 seconds)
#1046 [13:00] <GreyVulpine> You cannot break blocks in adventure mode
#1047 [13:00] <cestislife> ^
#1048 [13:00] <CptSpaceToaster> ^
#1049 [13:00] <cestislife> Guest28670, the client is what you use to login to the game
#1050 [13:00] <Daniel2626> thanks...checking another mode
#1051 [13:01] <Guest28670> Mollyrules.net is for the mojang, ashermolly101 is for the minecraft
#1052 [13:01] <cestislife> Guest28670, minecraft.net/download
#1053 [13:01] <Guest28670> then we already have it
#1054 [13:02] <Guest28670> I want to download new skins
#1055 [13:02] <cestislife> Are you trying to change your skin?
#1056 [13:02] <cestislife> Oh.
#1057 [13:02] <CptSpaceToaster> Guest28670, Use Mollyrules.net to log into this page: http://minecraft.net/login
#1058 [13:02] <cestislife> >_>
#1059 [13:02] <Guest28670> yes and it says that I need to purchase it
#1060 [13:02] * Necrodoom [Necrodoom@notlogged] has quit. (Ping timeout: 180 seconds)
#1061 [13:02] * cestislife is now known as cestislife|sleep
#1062 [13:03] <Daniel2626> tried survival mode...still no luck..can move but crosshairs only displayed, mouse click does nothing
#1063 [13:03] <Guest28670> I dont know what mollyrules uses for a password
#1064 [13:03] <frisky> Java (TM) Binary is not responding......this happens after I download, then run...then it starts the page normally, shows mojang, shows java running...then goes to white screen, stays white, when you try to click the white page it then tells me I need to close the page with that Java message
#1065 [13:03] <cestislife|sleep> Daniel2626, try holding the mouse click
#1066 [13:03] <Daniel2626> trying
#1067 [13:03] <CptSpaceToaster> Guest28670, If you have forgotten the password for MollyRules.net, you can reset the password here: http://minecraft.net/resetpassword
#1068 [13:04] <Lord_Ralex> frisky, let's try to get a crash report: http://www.minecraftwiki.net/wiki/Crash#How_to_get_a_crash_report
#1069 [13:04] * Random [Random@notlogged] has quit. (Quit: Web client closed)
#1070 [13:04] <Daniel2626> tried hardcore mode...still not able to break blocks
#1071 [13:05] <frisky> okay got the link open
#1072 [13:05] <CptSpaceToaster> Daniel2626, are you playing on a server, or a single player world?
#1073 [13:05] <Daniel2626> single player
#1074 [13:05] <CptSpaceToaster> Are cheats enabled?
#1075 [13:06] <CptSpaceToaster> Daniel2626, are cheats enabled?
#1076 [13:06] <Guest28670> Molly is back. so if we log in to the account then what
#1077 [13:06] <Daniel2626> checking
#1078 [13:07] <Daniel2626> where do i check for enabled cheats?
#1079 [13:08] <Guest28670> Hey CPT TOASTER ....IT WON'T LET US LOG IN WITH MOLLYRULES.NET
#1080 [13:08] <Guest28670> HELP PLEASE
#1081 [13:08] * frisky [frisky@notlogged] has quit. (Ping timeout: 180 seconds)
#1082 [13:08] <CptSpaceToaster> Guest28670 please remain from the all caps messages, I am trying to help you
#1083 [13:08] <tyteen4a03> Guest28670, were you here before?
#1084 [13:08] <Guest28670> I know. Sorry
#1085 [13:08] * KindOne [KindOne@notlogged] has quit. (Ping timeout: 190 seconds)
#1086 [13:09] <Guest28670> out minecraft works, it just wont let us download new skins
#1087 [13:09] <tyteen4a03> Guest28670, did you upload the skin to minecraft.net/profile as I told you?
#1088 [13:09] <Guest28670> and yes i am still here
#1089 [13:09] <CptSpaceToaster> Guest28670, if MollyRules.net did not let you though, try to use ASHERMOLLY101, and the password she uses to login
#1090 [13:10] <CptSpaceToaster> Guest28670, Oh... i see you've logged in
#1091 [13:10] <Guest28670> i tried doing that, and it asks to purchase the already paid for game
#1092 [13:10] <tyteen4a03> Guest28670, username please?
#1093 [13:10] <CptSpaceToaster> TyTeen4a03: ASHERMOLLY101
#1094 [13:10] <Guest28670> ashermolly101
#1095 [13:10] <CptSpaceToaster> !paid ASHERMOLLY101
#1096 [13:10] <tyteen4a03> Guest28670, do you remember ever migrating your account to Mojang accounts?
#1097 [13:11] <Guest28670> never migrated, wouldn't let us. so we created a new one
#1098 [13:12] <Guest28670> our mojang account is mollyrules164@verizon.net
#1099 [13:12] <CptSpaceToaster> Daniel2626: On the select world menu, it should tell you if cheats are enabled on a world, what does yours say? -http://i.imgur.com/O8h5Vmz.png
#1100 [13:12] * KindOne [KindOne@notlogged] has joined #minecrafthelp
#1101 [13:12] <Daniel2626> checking
#1102 [13:12] <tyteen4a03> Guest28670, you will need to email Mojang and have them associate your Mojang account with your Minecraft account, before you can log in again
#1103 [13:12] <Guest28670> how do I do that
#1104 [13:12] <tyteen4a03> ??> Guest28670 mojang/email
#1105 [13:12] <VoxelHead> Guest28670: (mojang/email) You can email Mojang by going here: http://help.mojang.com/customer/portal/emails/new
#1106 [13:13] <tyteen4a03> Guest28670, include your mojang account, your minecraft account and proof of purchase
#1107 [13:13] * frisky [frisky@notlogged] has joined #minecrafthelp
#1108 [13:14] * janice [janice@notlogged] has joined #minecrafthelp
#1109 [13:14] <Guest28670> I don't know where the proof of purchase is, but I have that original email
#1110 [13:14] <frisky> okay I dont know why it booted me...but Lord Ralex are you still there?
#1111 [13:14] * gaurav_ [gaurav_@notlogged] has joined #minecrafthelp
#1112 [13:14] <Daniel2626> on the survival and hardcore worlds we tried, it does not say cheats. Others my son created do say cheats though
#1113 [13:14] <Guest28670> Question, shouldn't they have a record of the purchase
#1114 [13:14] <frisky> The crash report will not stay open long enough for me to even click it to copy it...the small window pops open but just as quickly disappears
#1115 [13:14] * gaurav [gaurav@notlogged] has quit. (Ping timeout: 195 seconds)
#1116 [13:15] <tyteen4a03> Guest28670, you will need to show your transaction ID to them so they know it's you
#1117 [13:15] * janice [janice@notlogged] has quit. (Client Quit)
#1118 [13:15] * mudpit [mudpit@notlogged] has joined #minecrafthelp
#1119 [13:15] <Lord_Ralex> frisky, can you try the second method then?
#1120 [13:15] * Wahrheit [Wahrheit@notlogged] has joined #minecrafthelp
#1121 [13:15] <CptSpaceToaster> Daniel2626 is your problem associated with only one world? If so, does it read as "Adventure Mode" underneath the world?
#1122 [13:15] <Guest28670> Where do I find my transaction id? this game was purchased in AUGUST!
#1123 [13:15] <frisky> I think that was the second method since the first method I couldnt do since I cant find the minecraft launch folder
#1124 [13:15] <frisky> I am really dumb with this computer apparently
#1125 [13:16] <CptSpaceToaster> ?? win/.minecraft
#1126 [13:16] <VoxelHead> win/.minecraft: To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type "%AppData%\.minecraft", and click OK.
#1127 [13:16] <Lord_Ralex> frisky, can you try method 3 then
#1128 [13:16] <frisky> Sure, anything you say
#1129 [13:16] <tyteen4a03> Guest28670, it should be in your bank bills
#1130 [13:16] <frisky> thank you btw
#1131 [13:16] <Daniel2626> he has 9 worlds, none are woring, and none are adventurer mode
#1132 [13:16] <tyteen4a03> Guest28670, if you paid using PayPal check your purchase logs
#1133 [13:16] * Redinorun [Redinorun@notlogged] has joined #minecrafthelp
#1134 [13:17] <frisky> Only 2 mothods for Windows I am seeing
#1135 [13:17] <frisky> methods that is
#1136 [13:17] <Guest28670> Their AUNT purchased this game during MY BOYFRIENDS 50th Birthday Party. So, I again ask why can't they pull up the record by username
#1137 [13:17] <Redinorun> Is there any way I can purchase Minecraft with my mobile phone?
#1138 [13:17] <Lord_Ralex> frisky, with method 2, it should have created a file
#1139 [13:17] <Lord_Ralex> called log.txt
#1140 [13:18] <Lord_Ralex> do you see it?
#1141 [13:18] <tyteen4a03> Redinorun, you should be able to
#1142 [13:18] <tyteen4a03> Redinorun, however I don't recommend it
#1143 [13:18] <CptSpaceToaster> Daniel2626 - what are they labeled as?
#1144 [13:18] <frisky> would it be on desktop or somewhere else?
#1145 [13:18] <Redinorun> I don't see the option. :/ I live in Slovenia. Any ideas?
#1146 [13:18] <Lord_Ralex> frisky, it would be where the file you created is to run the method
#1147 [13:18] <CptSpaceToaster> Daniel2626- Creative or survival?
#1148 [13:18] <Redinorun> Why not?
#1149 [13:18] <frisky> oh okay
#1150 [13:19] <tyteen4a03> Redinorun, are you purchasing through minecraft.net/purchase?
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#1152 [13:19] <Redinorun> yeah
#1153 [13:19] <tyteen4a03> uh I mean
#1154 [13:19] <Redinorun> why?
#1155 [13:19] <frisky> it downloaded to my documents...titled minecraft report
#1156 [13:19] <tyteen4a03> hang on
#1157 [13:19] <Redinorun> tyteen4a03 why don't u recommend it, btw?
#1158 [13:19] <Daniel2626> they all say New world, is that what you mean? They have all been working fine until yesterday, when we could no longer break blocks
#1159 [13:20] <Lord_Ralex> frisky, so, is there a file called log there?
#1160 [13:20] <tyteen4a03> Redinorun, this page: http://minecraft.net/store/game
#1161 [13:20] <frisky> yes
#1162 [13:20] <Lord_Ralex> okay
#1163 [13:20] <tyteen4a03> Redinorun, because mobile browsers may cause problems, specifically with payment gateways
#1164 [13:20] <Lord_Ralex> ?? pastebin
#1165 [13:20] <VoxelHead> pastebin: Pastebin is a service run at http://www.pastebin.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click 'Submit', and give us the URL the site takes you to, and we can see what you have pasted.
#1166 [13:21] <Lord_Ralex> Please follow those directions, and paste the contents of that file there
#1167 [13:21] <Redinorun> Hmmm... I can't find a mobile option...
#1168 [13:21] <CptSpaceToaster> Daniel2626 - Under each world should be some other descriptions. Do they say anything like survival Mode? or Creative Mode?
#1169 [13:21] <CptSpaceToaster> Daniel2626 - Here is a screenshot - http://i.imgur.com/g2OZyT3.png
#1170 [13:21] <frisky> Is the pastebin info for me?
#1171 [13:22] <tyteen4a03> Lord_Ralex, please ??> when there are multiple people
#1172 [13:22] <Redinorun> well, thanks anyways...
#1173 [13:22] <Lord_Ralex> tyteen4a03, k
#1174 [13:22] <Redinorun> I will keep looking
#1175 [13:22] <tyteen4a03> Lord_Ralex, actually, make it a habit
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#1177 [13:23] <Lord_Ralex> tyteen4a03, i usually do when focused here, just trying to do a few things at once
#1178 [13:23] <Daniel2626> yes, sorry, there is creative, survival, and hardcore, some with cheats. My son tells me that the inventory e key is not working also
#1179 [13:23] <CptSpaceToaster> Daniel2626, this sounds a little like he might have changed the keyconfigurations
#1180 [13:23] <CptSpaceToaster> Daniel2626 Enter in one of the worlds, and press esc
#1181 [13:24] <frisky> Lord Ralex....was the pastebin info meant for me?
#1182 [13:24] <Lord_Ralex> frisky, yes
#1183 [13:24] <Daniel2626> trying
#1184 [13:24] <frisky> oh sorry
#1185 [13:24] <Lord_Ralex> kinda my fault really, did not direct it at you
#1186 [13:24] <CptSpaceToaster> Daniel2626 - Press Esc - then Select Options - http://i.imgur.com/4jXwkSV.png
#1187 [13:24] <Daniel2626> done..got me back to game menu
#1188 [13:25] <CptSpaceToaster> Daniel 2626 - Then select Controls - http://i.imgur.com/nIHLvYp.png
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#1190 [13:25] <frisky> No your fine,....but here comes my being dumb here....I opened that link for pastebin...and when I try to paste, there is nothing to paste...wait I know I am misunderstanding, hang on
#1191 [13:26] <Daniel2626> ok..now at key assignments screen
#1192 [13:26] <CptSpaceToaster> Daniel2626 - Here is a screenshot of the options I'm using http://i.imgur.com/6x1u4Fv.png
#1193 [13:26] <CptSpaceToaster> Daniel2626 - Do they match? is Inventory set to E?
#1194 [13:27] <CptSpaceToaster> Daniel2626 - To change a Keybind, Click on the Letter/Key and It will change to the <???> symbol, then simply press the key you want to use. If you want to set Attack to the left mouse button, select it and click the left mouse button.
#1195 [13:28] * aflw|streaming is now known as alfw
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#1198 [13:29] <Daniel2626> there are some differences..trying to change now
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#1201 [13:29] <Dutesers> I've been playing a lot of Minecraft lately, and i keeps on crashing.
#1202 [13:29] <CptSpaceToaster> Daniel2626 - The attack Action is used to destroy and move blocks... If it changed, that would have caused you some problems...
#1203 [13:30] <frisky_> Lord Ralex can you give me that pastebin link again....the whole page closed for some odd reason]
#1204 [13:30] <CptSpaceToaster> Daniel2626, note the default Pick Block button is P, instead of Button 3. This shouldn't make a difference
#1205 [13:30] <Dutesers> It sends me to a screen that says "Minecraft has crashed!"
#1206 [13:30] <Lord_Ralex> ??> frisky_ pastebin
#1207 [13:30] <VoxelHead> frisky_: (pastebin) Pastebin is a service run at http://www.pastebin.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click 'Submit', and give us the URL the site takes you to, and we can see what you have pasted.
#1208 [13:30] <frisky_> and how to I get the log file over to the pastbin?
#1209 [13:31] <Lord_Ralex> frisky_, open the log file, copy the text inside, then paste it there
#1210 [13:31] <frisky_> Okay that is where I was misunderstanding
#1211 [13:31] <Daniel2626> three were highlighted in red, because they were duplicated..fixed them, and it seems to be working fine now...thanks so much for your help
#1212 [13:31] <frisky_> when I open the log file there is nothing insode....or am I suppose to be opening the log file in the pastbin link?
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#1215 [13:32] <CptSpaceToaster> Daniel2626 - Glad to help
#1216 [13:32] <Lord_Ralex> frisky_, the file has nothing in it?
#1217 [13:32] <frisky_> nope nothing, no text, words or anything
#1218 [13:32] <Daniel2626> we have printed out your screen cap as a reference. cheers
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#1220 [13:33] <frisky_> I click open, it is called log, saved in my documents...and nothing when opened
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#1222 [13:33] <Lord_Ralex> frisky_, can you try to repeat method 2 from http://www.minecraftwiki.net/wiki/Crash#How_to_get_a_crash_report again?
#1223 [13:33] <frisky_> sure thing
#1224 [13:33] <CptSpaceToaster> Daniel2626 - Thank you... I didn't know you wanted one of those though... Next time, give me a heads up so I can take a better screanshot ^.^
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#1229 [13:39] <oldmum> hello , I cannot open the application on my mac, it says it is not taken in the architecture (in French...)
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#1231 [13:41] <oldmum> hello , I cannot open the application on my mac, it says it is not taken in the architecture (in French...) can anyone help?
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#1233 [13:44] <Shag> why wont my laptop connect to LAN server?
#1234 [13:44] <Shag> laptop says disconnected by server
#1235 [13:44] <Shag> that name is already taken.
#1236 [13:45] * frisky [frisky@notlogged] has joined #minecrafthelp
#1237 [13:45] <frisky> Lord Ralex? Still nothing....
#1238 [13:45] <Lord_Ralex> frisky, when does it freeze?
#1239 [13:45] <frisky> Can I give you my email addy or cell number...is that allowed? for text or emails?
#1240 [13:45] <Lord_Ralex> not really, nor do i want it
#1241 [13:46] <frisky> I bought this for my 2 little boys 2 weeks ago and I cant figure it out and that was the last of my money cause I lost my job
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#1244 [13:46] <melthar> why does my snowman have a pumkin on his head instead of the head i made?
#1245 [13:47] <frisky> as soon as mojang and java finish, then it goes to white screen....stays white until I try to click anywhere on the page again since the white screen does nothing
#1246 [13:47] * [away]hunter09 is now known as benhunter09
#1247 [13:47] <Snowman> We snowmen have the right to choose what headgear we wear!
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#1249 [13:47] <frisky> then my hourglass pops up and another window pops up saying Java(TM) has to shut down because the Java binary is not responding
#1250 [13:47] <Snowman> Also, snowmen wear pumpkin heads over their heads, so you can't actually see their head texture
#1251 [13:48] <melthar> ... but why do you spawn with pumkin when i made my own face with a carrot and everything
#1252 [13:48] <Snowman> If you want to change their heads, reskin the pumpkin texture
#1253 [13:48] <frisky> I have uninstalled and reinstalled Java...even made sure the bit download was correct
#1254 [13:48] <Lord_Ralex> frisky, how long does it take to freeze?
#1255 [13:48] <melthar> iron goloms dont spawn with a pumkin on their head
#1256 [13:48] <frisky> Um, it will stay white screen for hours until I try to click anywhere on the page
#1257 [13:49] <frisky> or even seconds
#1258 [13:49] <oldmum> hello, after I open the zip the minecraft application doesn't seem to be recognised by my mac what should I do?
#1259 [13:49] * nickmickel [nickmickel@notlogged] has joined #minecrafthelp
#1260 [13:49] <Lord_Ralex> frisky, Elystus will help you, i have things i have to get done
#1261 [13:49] <Lord_Ralex> Sorry i cannot be of further use
#1262 [13:50] <frisky> Thank you so much Lord Ralex for your help and time
#1263 [13:50] <frisky> No you were just fine
#1264 [13:50] <melthar> why does a snowman have to wear a pumpkin and an iron golom does'nt
#1265 [13:50] <frisky> thank you
#1266 [13:50] <Elystus> frisky, we really need to be able to get some sort of usable error report in order to determine the problem. Since mehtod 2 didnt work, lets try method 1.
#1267 [13:50] <Snowman> Because Mojang made them like that
#1268 [13:50] <melthar> well thats dum
#1269 [13:50] <Snowman> I agree
#1270 [13:50] <frisky> Okay Elystus
#1271 [13:50] <Snowman> Not much you can do about it
#1272 [13:50] <Elystus> frisky, can you open command prompt
#1273 [13:50] <Snowman> Perhaps there is a mod that removes their pumpkin heads?
#1274 [13:51] <frisky> yes]
#1275 [13:51] <melthar> you make iron golom with pumpkin too and they dont haz pumkin
#1276 [13:51] <Elystus> frisky, where is your minecraft client located?
#1277 [13:51] <melthar> they should either both have pumpkins or neither
#1278 [13:51] * megamonster290 [megamonster290@notlogged] has joined #minecrafthelp
#1279 [13:51] <frisky> anymore I am not sure since I have tried to redownload it several times
#1280 [13:52] * melthar [melthar@notlogged] has quit. (Quit: Web client closed)
#1281 [13:52] <Elystus> well lets assume it's in your downloads folder then
#1282 [13:52] <oldmum> does minecraft work with mac?
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#1284 [13:52] <frisky> on my desktop...I only have folders called white list, server properties, etc
#1285 [13:52] <frisky> okay
#1286 [13:52] <Elystus> type "cd downloads" (without the quotes) into command prompt
#1287 [13:52] <Elystus> oldmum, yes it does
#1288 [13:52] <rymate1234> oldmum: Yes, it does!
#1289 [13:53] * megamonster290 [megamonster290@notlogged] has joined #minecrafthelp
#1290 [13:53] <oldmum> well not with mine... why is the app icon "barred"
#1291 [13:53] <frisky> okay, did that just now....nothing minecraft shows up, is that because I purchased the game online?
#1292 [13:54] <Elystus> that's fine, that just changed the directory
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#1294 [13:54] <frisky> okay
#1295 [13:54] <nickmickel> Hi I'm at Majang 19.95 € with pay pal paid for minecraft but have only got the confirmation from paypal
#1296 [13:54] <megamonster290> lI get a black screen when I log on. HELP
#1297 [13:55] <Elystus> frisky, can you type in "java -version" (without quotes) and tell me what the command prompt outputs?
#1298 [13:55] <Elystus> megamonster290, have you generated a crash log?
#1299 [13:55] <frisky> sure
#1300 [13:55] <megamonster290> no . dont understand how to do that
#1301 [13:55] <Elystus> megamonster290, have you attempted to make one?
#1302 [13:55] <mitch150> Having an issue with my log in, my account in active, its a software issue. when i lo in it goes and then is stuck on a screen with the loading bar and say "done loading" any suggestions on what to do??
#1303 [13:56] <mitch150> ive tried deleteing and reinstalling i run into the same issue
#1304 [13:56] <megamonster290> no never heard of it
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#1306 [13:56] <Elystus> mitch150, do you have any antiviruses installed? If so, which ones?
#1307 [13:56] <frisky> okay did that and I saw a black small window for not even a second show up and then gone
#1308 [13:56] <Elystus> megamonster290, follow the directions here: http://www.minecraftwiki.net/wiki/Crash
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#1310 [13:56] <Elystus> frisky, that should not have made a window appear
#1311 [13:57] <mitch150> do not believe so, its on a mac, was trying to install a mod for my little cousin, and it keeps saying such that i listed before. which the program worked fine before
#1312 [13:57] <Elystus> you just typed "java -version" into the window correct
#1313 [13:57] <frisky> into the command prompt correct>?
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#1316 [13:57] <Elystus> firsky, yes
#1317 [13:57] <kda11320> everytime that i try to access my inventory or the esc Button my minecraft crashes
#1318 [13:57] <frisky> yep that is what I did
#1319 [13:57] <Elystus> mitch150, try a force update
#1320 [13:57] <kda11320> ok
#1321 [13:57] <mitch150> how do i force an update?
#1322 [13:58] * wreckingballboy3 [wreckingballboy3@notlogged] has quit. (Client Quit)
#1323 [13:58] <Elystus> when you starty the launcher, go to options and click on force update. Then login as you normally would
#1324 [13:58] <oldmum> could it be my mac is too old?
#1325 [13:58] <mitch150> okay thnks ill give that a try now
#1326 [13:58] <Elystus> oldmum, let me read some of the irc logs to see what your issue it
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#1328 [13:59] <frisky> Ely was the force start up for me?
#1329 [13:59] <frisky> sorry Elystus
#1330 [13:59] <megamonster290> i sure will try this thank you
#1331 [13:59] <Elystus> frisky, no
#1332 [13:59] <frisky> oh okay
#1333 [13:59] <Elystus> frisky, did anything appear in the command prompt window after you typed in java -version?
#1334 [14:00] <kda11320> the farce update worked for my thank you sooo much i havent been able to play for like a week now thank you
#1335 [14:00] <kda11320> tforce*
#1336 [14:00] <kda11320> force*
#1337 [14:00] <Elystus> no problem kda11320
#1338 [14:00] * Steve[work] is now known as Steve[work]|away
#1339 [14:00] <frisky> if I hit enter...that half of a second small window appears then goes away....if I dont hit enter...shows java version at the top...but when you click on that, same thing happens
#1340 [14:00] * Steve[work]|away is now known as Steve[work]
#1341 [14:00] <Elystus> frisky, that sounds like stuff that shouldnt happen :/
#1342 [14:00] <Elystus> no window should appear
#1343 [14:01] <frisky> Maybe my laptop, gone bad?
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#1345 [14:01] <Elystus> doubt that
#1346 [14:01] <frisky> what should be appearing?
#1347 [14:01] * kda11320 [kda11320@notlogged] has quit. (Quit: Web client closed)
#1348 [14:01] <Elystus> nothing, it should just output a few lines in the command prompt telling us information about your java installation
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#1350 [14:02] <frisky> 7u11
#1351 [14:02] <Elystus> okay
#1352 [14:02] <frisky> does that help?
#1353 [14:02] <Elystus> yes
#1354 [14:02] <frisky> okay good
#1355 [14:02] <Elystus> now are you on a 64 or 32 bit operating system?
#1356 [14:02] <mitch150> THANKS FOR THE HELP, forcing the update solved my issues, have a great day
#1357 [14:02] * mitch150 [mitch150@notlogged] has quit. (Quit: Web client closed)
#1358 [14:03] <Elystus> 2 birds with one stone :)
#1359 [14:03] <frisky> 32
#1360 [14:03] <frisky> its older
#1361 [14:03] <Elystus> okay
#1362 [14:04] <Elystus> okay, now type this into your command prompt exactly as it appears below:
#1363 [14:04] <Elystus> "%ProgramFiles%/Java/jre7/bin/java" -Xms1G -Xmx1G -cp Minecraft.exe net.minecraft.LauncherFrame
#1364 [14:04] <Elystus> you need to keep the quotes
#1365 [14:04] <frisky> no items match your search
#1366 [14:05] <Elystus> ...
#1367 [14:05] <frisky> I just copied what you typed and pasted
#1368 [14:05] <Elystus> you're not typing it into command prompt
#1369 [14:05] <Elystus> Ive never seen that response come from command prompt
#1370 [14:06] <Elystus> command prompt should be a black window thing
#1371 [14:06] <frisky> command prompt.....I left click the little flag on my left corner...is that not the command prompt?
#1372 [14:06] <frisky> I feel stupid now
#1373 [14:06] <Elystus> example of a command prompt: http://windows7supportnow.com/wp-content/uploads/2013/01/cmdprompt.gif
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#1375 [14:07] <CptSpaceToaster> Frisky - To open command prompt, press start and search CMD - http://i.imgur.com/iTOy7Yx.png
#1376 [14:07] <frisky> okay yes, am stupid....didnt do that]
#1377 [14:07] <frisky> okay got the window...thank you to both of you for that, I am so so sorry
#1378 [14:08] <oldmum> is mac OS 10.5.1 ok to use minecraft?
#1379 [14:08] <CptSpaceToaster> Frisky - No problem
#1380 [14:08] <Elystus> now type in "cd downloads"
#1381 [14:08] * frisky_ [frisky_@notlogged] has joined #minecrafthelp
#1382 [14:08] <Elystus> without the quotes
#1383 [14:08] <frisky_> said it could not find or load
#1384 [14:09] <frisky_> Elystus, I was rebooted...so I didnt see what you wanted me to type
#1385 [14:09] <Elystus> now type in "cd downloads"
#1386 [14:09] <Elystus> without the quotes
#1387 [14:09] * frisky__ [frisky__@notlogged] has joined #minecrafthelp
#1388 [14:09] <Elystus> now type in "cd downloads"
#1389 [14:09] <Elystus> without the quotes
#1390 [14:10] <oldmum> I'll just go and hangmyself...
#1391 [14:10] <frisky__> got it okay
#1392 [14:10] <Elystus> okay, now type this into your command prompt exactly as it appears below:
#1393 [14:10] <Elystus> "%ProgramFiles%/Java/jre7/bin/java" -Xms1G -Xmx1G -cp Minecraft.exe net.minecraft.LauncherFrame
#1394 [14:10] <Elystus> oldmum, I dont know much about macs
#1395 [14:10] <Elystus> Scott, I need you!
#1396 [14:10] * oldmum [oldmum@notlogged] has quit. (Quit: Web client closed)
#1397 [14:10] <Elystus> oh, nevermind
#1398 [14:10] * frisky [frisky@notlogged] has quit. (Ping timeout: 180 seconds)
#1399 [14:11] <frisky__> okay did that
#1400 [14:11] <Elystus> did it open minecraft?
#1401 [14:11] <frisky__> took me to launcher
#1402 [14:11] <frisky__> yes
#1403 [14:11] <Elystus> okay now induce the crash and keep looking at the cmd prompt
#1404 [14:11] <Elystus> when it crashes, dont close the window
#1405 [14:11] <Elystus> look at the command prompt and tell us what it says
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#1407 [14:12] <frisky__> okay got everything on cmd window
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#1409 [14:13] <frisky> got everything on cmd window, how do I show you
#1410 [14:14] <Elystus> can you copy paste it to pastebin by right clicking the command window and choosing select all
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#1412 [14:14] <Elystus> then click ctrl + c
#1413 [14:14] <Elystus> then
#1414 [14:14] <Elystus> ?> Frisky pastebin
#1415 [14:14] <Elystus> ??> Frisky pastebin
#1416 [14:14] <VoxelHead> Frisky: (pastebin) Pastebin is a service run at http://www.pastebin.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click 'Submit', and give us the URL the site takes you to, and we can see what you have pasted.
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#1418 [14:16] <frisky> is this the url? http://pastebin.com/qFq948Lb
#1419 [14:16] <Elystus> yea but that isnt the data from the command prompt
#1420 [14:16] <Elystus> that is the command you put in that you copied from here :P
#1421 [14:17] <frisky> sorry like I said I am not good at this
#1422 [14:17] <frisky> I selected all on cmd prompt
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#1424 [14:17] <frisky> turned whitish...then went to pastebin
#1425 [14:18] * megamonster290 [megamonster290@notlogged] has joined #minecrafthelp
#1426 [14:18] <frisky> and pasted...and hit submit...sorry thought that was it
#1427 [14:18] <Elystus> you selected the information, but you never copied it
#1428 [14:18] <megamonster290> i tried to make a crash log. isnt going to well
#1429 [14:18] <Elystus> megamonster290, how so?
#1430 [14:18] <CptSpaceToaster> Frisky - Right click the command prompt window, and select all - http://i.imgur.com/1GUAdOY.png
#1431 [14:18] <CptSpaceToaster> Then, right click it first
#1432 [14:19] <megamonster290> i followed the steps but cannot find minecraft.exe
#1433 [14:19] <Elystus> megamonster290, which merthod?
#1434 [14:19] <Elystus> method*
#1435 [14:19] <CptSpaceToaster> Frisky - Right clicking the white text is what copies it for you, once you right click the white text, then you can copy it into pastebin
#1436 [14:19] * Elystus goes to get some water
#1436 [14:20] <Elystus> back in a second
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#1438 [14:20] <megamonster290> i go in the start menu search for it and then it says unable to connect
#1439 [14:20] <CptSpaceToaster> megamonster920, are you simply trying to find minecraft.exe?
#1440 [14:20] <megamonster290> yes to make a crash log
#1441 [14:21] <CptSpaceToaster> do you have a shortcut on your desktop?
#1442 [14:21] <megamonster290> yes
#1443 [14:21] <CptSpaceToaster> Hold on
#1444 [14:21] <CptSpaceToaster> getting screenshot
#1445 [14:21] <CptSpaceToaster> Right click it, and select properties: http://i.imgur.com/aS89gTN.png
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#1447 [14:22] <CptSpaceToaster> Your minecraft.exe client is stored under the entry labeled target - http://i.imgur.com/58nEm58.png
#1448 [14:22] <megamonster290> ok
#1449 [14:23] <frisky> http://pastebin.com/S1GnWN7h is this it?
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#1451 [14:24] <Elystus> frisky, yes! :D
#1452 [14:24] <CptSpaceToaster> :D
#1453 [14:24] <frisky> thank God lol]
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#1457 [14:25] <megamonster290> what do i do once i open properties?
#1458 [14:27] <CptSpaceToaster> Mega: do you see the entry labeled target? That is where your minecraft.exe is stored. Copy the location: http://i.imgur.com/tnlSGf4.png
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#1460 [14:27] <frisky> Cpt, was that meant for me?
#1461 [14:27] <Elystus> frisky, the problem looks like it is caused by your video card
#1462 [14:28] <frisky> oh okay Elystus....so anything I can do to fix it, or maybe my computer is too outdated?
#1463 [14:28] <Elystus> frisky, follow the directions voxelhead will give you
#1464 [14:28] <Elystus> ??> frisky win/dxdiag
#1465 [14:28] <VoxelHead> frisky: (win/dxdiag) Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#1466 [14:28] <frisky> okay thank you so much
#1467 [14:28] <VoxelHead> frisky: (win/dxdiag) Open the file you just saved, and copy the contents. Paste them on http://pastebin.com/ and click Submit. Then, copy the link in your browser's address bar and paste it back here.
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#1471 [14:31] <megamonster290> mine dont say that or look like that
#1472 [14:31] <CptSpaceToaster> Mega, are you on windows xp?
#1473 [14:32] <megamonster290> all i know is i have windows vista
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#1475 [14:32] <tori> It wont let me play on FTB on my username and password. Last night it was working until midnight. Do you have any ideas on how to fix this problem?
#1476 [14:32] <tori> It wont let me play on FTB on my username and password. Last night it was working until midnight. Do you have any ideas on how to fix this problem?
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#1480 [14:32] <Elystus> tori, we dont suppot modded clients here
#1481 [14:32] <CptSpaceToaster> Alright mega, does your page look like this? - http://i.imgur.com/UfU15Ot.png
#1482 [14:33] <megamonster290> yes
#1483 [14:33] <tori> but even if i try to log in onto minecraft.net it wont let me
#1484 [14:33] <CptSpaceToaster> congradulations! your minecraft.exe file is located RIGHT ON YOUR DESKTOP!
#1485 [14:33] <CptSpaceToaster> We found it :)
#1486 [14:33] <Elystus> tori, have you tried a password reset?
#1487 [14:34] <CptSpaceToaster> So... mega, are you trying to create/find a crash report?
#1488 [14:34] <megamonster290> create because when i try to play my screen goes black
#1489 [14:34] <tori> Well, the thing is...the account was given to me from my boyfriend that was his ex girlfriends...so her email address is linked to that account. So should I make my own account and perhaps it would solve the problem?
#1490 [14:34] <CptSpaceToaster> Alright... follow the instructions from VoxelHead first
#1491 [14:35] <tori> he had the account because he paid for it.
#1492 [14:35] <CptSpaceToaster> ??> megamonster290 win/.minecraft
#1493 [14:35] <VoxelHead> megamonster290: (win/.minecraft) To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type "%AppData%\.minecraft", and click OK.
#1494 [14:35] * frisky [frisky@notlogged] has joined #minecrafthelp
#1495 [14:35] <frisky> is this it ? http://pastebin.com/iaWP4VXm
#1496 [14:35] <Elystus> tori, this is a problem that you will have to take up with Mojang themselves
#1497 [14:35] <tori> Okay, then how do I do that?
#1498 [14:36] <Elystus> tori: http://help.mojang.com/customer/portal/emails/new
#1499 [14:36] <tori> Thank you so much!!!!!!!
#1500 [14:36] <Elystus> ;)
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#1504 [14:37] <megamonster290> it says it cant find win/.minecraft
#1505 [14:38] <CptSpaceToaster> mega, read the directions closer, they say to type: %AppData%\.minecraft
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#1507 [14:39] <megamonster290> it says it cant find that either
#1508 [14:40] <totalsoccerguy> I can't run the game I just purchased on my Mac
#1509 [14:40] <worldmc> totalsoccerguy, you have a reson why not?
#1510 [14:40] <worldmc> what is the error?
#1511 [14:40] <megamonster290> brb
#1512 [14:40] <CptSpaceToaster> mega, copy this screen exactly: http://i.imgur.com/qlRRfbd.png
#1513 [14:41] <totalsoccerguy> I thought it was a Java problem, but after the download my Mac says that Minecraft is broken and can not load.
#1514 [14:41] <frisky> Elystus did that work?
#1515 [14:41] <Elystus> megamonster290, have you ever succesfully run minecraft on that computer?
#1516 [14:41] <Elystus> frisky, yea we are looking up drivers for you
#1517 [14:41] <worldmc> totalsoccerguy, you ever disabled gatekeeper?
#1518 [14:41] <frisky> thank you ever so much
#1519 [14:42] <CptSpaceToaster> Frisky - http://downloadcenter.intel.com/Detail_Desc.aspx?ProductID=2800&DwnldID=20775&lang=eng&iid=dc_rss
#1520 [14:42] <totalsoccerguy> what is gatekeeper?
#1521 [14:42] <worldmc> ??> totalsoccerguy mac/gatekeeper
#1522 [14:42] <VoxelHead> totalsoccerguy: (mac/gatekeeper) Newer versions of OS X add new security measures which give scary warning messages for any programs not from the App store. To force your computer to allow you to play Minecraft, ctrl-click or right-click your Minecraft icon, and select Open.
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#1526 [14:43] <frisky> CptSpaceToaster, which do I download?
#1527 [14:43] <totalsoccerguy> I'll try the gatekeeper fix
#1528 [14:44] * totalsoccerguy [totalsoccerguy@notlogged] has quit. (Quit: Web client closed)
#1529 [14:44] <CptSpaceToaster> Frisky, the top one - http://i.imgur.com/idGpQCB.png
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#1532 [14:45] <jenpags> I have tried several times over the past several days to get the verification email and it is never sent. I am trying to buy the game but can't until I get this verification email.
#1533 [14:45] <frisky> Okay assuming it has finished
#1534 [14:46] <DiskDaemon> You can contact Mojang's customer support at http://help.mojang.com/customer/portal/emails/new
#1535 [14:46] <CptSpaceToaster> Frisky, that was quick... did you run it as well?
#1536 [14:46] <frisky> yes, it extracted, did lic. agreement....
#1537 [14:46] <frisky> then I clicked finish and then nothing
#1538 [14:47] <frisky> maybe I did it wrong
#1539 [14:47] <CptSpaceToaster> hmmm
#1540 [14:47] <CptSpaceToaster> When you clicked I accept, did a prompt for a download appear? - http://i.imgur.com/6KVdRL4.png
#1541 [14:49] <frisky> yes
#1542 [14:49] <CptSpaceToaster> download the file, and once it's done, run the file it downloaded
#1543 [14:49] <frisky> wait...no it did not look like that
#1544 [14:49] <CptSpaceToaster> It dosn't have to look EXACTLY like that
#1545 [14:49] <frisky> oh okay...
#1546 [14:49] <CptSpaceToaster> As long as a "Save-File" Option occurs
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#1551 [14:52] <frisky_> CptSpaceToaster, I am in my downloads
#1552 [14:52] <CptSpaceToaster> Can you run the installer you just downloaded?
#1553 [14:52] <frisky_> What do I find it under? I know I should know this...but....I dont
#1554 [14:53] <mockman93> ii purchased the game downloaded the the installer
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#1556 [14:53] * frisky [frisky@notlogged] has quit. (Ping timeout: 180 seconds)
#1557 [14:53] <CptSpaceToaster> Frisky: the installer is called infinst_autol.exe
#1558 [14:53] <mockman93> but keeps saying login failed
#1559 [14:53] <CptSpaceToaster> mockman93, have you double checked that your entering your minecraft username and correct password?
#1560 [14:53] <mockman93> i have
#1561 [14:54] <CptSpaceToaster> what is your minecaft username?
#1562 [14:54] <mockman93> my full email address mockman93@gmail.com
#1563 [14:54] <CptSpaceToaster> that is not your minecraft username
#1564 [14:54] * Gilded_Knight [Gilded_Knight@notlogged] has quit. (Quit: http://www.mibbit.com ajax IRC Client)
#1565 [14:54] <CptSpaceToaster> Your mojang account info, and minecraf login can be different
#1566 [14:55] <mockman93> hmmm where do i find that out?
#1567 [14:56] <mockman93> and i paid for full version keeps saying demo
#1568 [14:57] * jenpags [jenpags@notlogged] has quit. (Quit: Web client closed)
#1569 [14:58] <CptSpaceToaster> mockman93, login to your mojang account here: https://account.mojang.com/login
#1570 [14:58] * frisky [frisky@notlogged] has joined #minecrafthelp
#1571 [14:58] <frisky> okay tried to open and run....and it just keeps going over same thing...extracting files, saying yes to agreement and finishing
#1572 [14:58] <mockman93> it says import ...how do i create one?
#1573 [14:59] <CptSpaceToaster> mockman93 - be more specific
#1574 [14:59] <mockman93> the link you sent me says import your minecraft account
#1575 [14:59] <mockman93> i wanna create a new one
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#1577 [15:00] * Steve[work] is now known as Steve[work]|away
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#1579 [15:00] <CptSpaceToaster> mockman, have you migrated your minecraft account yet?
#1580 [15:00] <CptSpaceToaster> mockman, you can do that here - https://account.mojang.com/migrate
#1581 [15:01] <frisky> should I try download number 2 option?
#1582 [15:01] * benhunter09 is now known as [away]hunter09
#1583 [15:01] <mockman93> i dont have a existing minecraft account
#1584 [15:01] <CptSpaceToaster> Mockman, do you have you recieved a code to redeem minecraft? or hav you recieved an email detailing your purchase yet?
#1585 [15:02] <CptSpaceToaster> Frisky - No not yet
#1586 [15:02] <frisky> Okay
#1587 [15:02] <CptSpaceToaster> Frisky, try running minecraft again normally
#1588 [15:02] <CptSpaceToaster> Mockman, Have you recieved a code to redeem minecraft? or hav you recieved an email detailing your purchase yet?
#1589 [15:02] <mockman93> yes i have
#1590 [15:02] <CptSpaceToaster> Mockman, which one?
#1591 [15:02] <frisky> I did and error message "Java(TM) Platform SE Binary is not responding' showed up again
#1592 [15:03] * UnlockYourDeath [UnlockYourDeath@notlogged] has joined #minecrafthelp
#1593 [15:03] <mockman93> i have receieved a email purchase
#1594 [15:03] <UnlockYourDeath> Hi
#1595 [15:03] <UnlockYourDeath> I need help
#1596 [15:03] * worldmc is now known as worldmc|off
#1597 [15:04] <UnlockYourDeath> I download the minecraft CCTV camera and now Minecraft don´t work anymore. It have give me a report and say that I need to send it to somebody but to who??
#1598 [15:04] <UnlockYourDeath> Minecraft have no f*cking support
#1599 [15:05] <CptSpaceToaster> Unlock... CCTV is a mod... is it not?
#1600 [15:05] <mockman93> and i try to hit the link again it saysd token has been used
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#1602 [15:06] <CptSpaceToaster> mockman, where did you purchase minecraft?
#1603 [15:06] <CptSpaceToaster> UnlockYourDeath... the CCTV you're referring to is a mod right?
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#1606 [15:07] <frisky> CptSpaceToaster, sorry it timed me out...I did try loading it though as you said
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#1608 [15:07] * [away]hunter09 is now known as benhunter09
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#1610 [15:07] <CptSpaceToaster> Frisky - loading what... did you try to restart minecraft?
#1611 [15:07] <frisky> and it did samething 'Java(TM) Platform SE Binary is not responding
#1612 [15:08] <mockman93> online
#1613 [15:08] <mockman93> https://account.mojang.com
#1614 [15:08] * Moose\Asleep is now known as Moose
#1615 [15:08] <justin> why cant i download the game
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#1617 [15:08] <CptSpaceToaster> Mockman98 - Is there a prompt under the column "Profile name"
#1618 [15:08] <UnlockYourDeath> Yes I mean the CCTV camera MOD
#1619 [15:09] <CptSpaceToaster> ??> UnlockYourDeath mods
#1620 [15:09] <VoxelHead> UnlockYourDeath: (mods) This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1621 [15:09] <VoxelHead> UnlockYourDeath: (mods) For single player mods, contact the mod's creator or try http://tiny.cc/modinstall for general installation instructions. For bukkit help, use #bukkit; you can also search Google for a mod's installation instructions.
#1622 [15:09] <UnlockYourDeath> Okay but how can I delete my hole minecraft and download it again??
#1623 [15:09] <mockman93> nevermind figured it out
#1624 [15:10] <frisky> samething 'Java(TM) Platform SE Binary is not responding
#1625 [15:10] <CptSpaceToaster> Unlock your death, open minecraft, and click "options" then click Force Update - http://i.imgur.com/nTJHyJs.png
#1626 [15:11] * landenschmidt [landenschmidt@notlogged] has joined #minecrafthelp
#1627 [15:12] <mockman93> now says user is not a premium memebr
#1628 [15:12] <mockman93> now says user is not a premium memebr
#1629 [15:12] * landenschmidt [landenschmidt@notlogged] has left #minecrafthelp
#1630 [15:12] <CptSpaceToaster> !paid mockman93
#1631 [15:12] <CptSpaceToaster> hmmmm
#1632 [15:13] <CptSpaceToaster> Mockman, can you explain to me what you see? This is my mojang Account Page, and I want you to explain what's different: http://i.imgur.com/M9Lqv9J.png
#1633 [15:14] <frisky> CptSpaceToaster? Should I reboot laptop and try again?
#1634 [15:14] <frisky> Or think my comp is just outdated
#1635 [15:14] <CptSpaceToaster> frisky - I'm trying to see If I can get Ely back here to continue helping you
#1636 [15:14] <UnlockYourDeath> <CptSpaceToaster> THANK YOU SO MUTCH!!!!! <3
#1637 [15:14] <frisky> Oh Okay CptSpaceToaster, I understand, I am sorry for bothering
#1638 [15:14] <CptSpaceToaster> frisky - If you haven't rebooted already, that isn't a bad idea
#1639 [15:14] <UnlockYourDeath> YOU SAVED MY LIFE!! <CptSpaceToaster>
#1640 [15:15] <frisky> okay thanks
#1641 [15:15] <CptSpaceToaster> frisky - you are no bother... I wouldn't be here otherwise
#1642 [15:15] <frisky> I will reboot now and try again, thank you
#1643 [15:15] <CptSpaceToaster> frisky - go ahead and restart... and maybe he'll be back later
#1644 [15:15] <CptSpaceToaster> if not
#1645 [15:15] <CptSpaceToaster> I'll try some more
#1646 [15:15] <mockman93> says it you can only own one copy of minecraft per account
#1647 [15:15] <CptSpaceToaster> mockman93, did you look at the screenshot I posted?
#1648 [15:15] <CptSpaceToaster> https://account.mojang.com/me
#1649 [15:16] <frisky> Great, Thanks for your help, information and your time!!!~ and especially your patience :)
#1650 [15:16] <frisky> be back
#1651 [15:16] <CptSpaceToaster> mockman93 compare http://i.imgur.com/M9Lqv9J.png to https://account.mojang.com/me
#1652 [15:17] * frisky [frisky@notlogged] has quit. (Quit: Web client closed)
#1653 [15:17] <mockman93> yes it is different
#1654 [15:18] <CptSpaceToaster> Does minecraft show up under the "Game Column?"
#1655 [15:18] <CptSpaceToaster> http://i.imgur.com/6639LMh.png
#1656 [15:19] * Cousin [Cousin@notlogged] has joined #minecrafthelp
#1657 [15:19] <mockman93> i have the receipt and the confirmation number
#1658 [15:19] <Cousin> My cousin has microsoft 8 and i'm helping them set stuff up.
#1659 [15:19] <Cousin> Minecraft won't log him in.
#1660 [15:20] * turtleman71 [turtleman71@notlogged] has joined #minecrafthelp
#1661 [15:20] <CptSpaceToaster> mockman93 do you have any games listed under the "My Games" section?
#1662 [15:22] <turtleman71> ---- Minecraft Crash Report ---- // Daisy, daisy... Time: 1/26/13 3:15 PM Description: Updating screen events java.lang.IndexOutOfBoundsException: -100 at java.nio.DirectByteBuffer.get(Unknown Source) at org.lwjgl.input.Keyboard.isKeyDown(Keyboard.java:399) at avs.a(SourceFile:267) at aul.n(SourceFile:153) at aul.m(SourceFile:115) at net.minecraft.client.Minecraft.l(SourceFile:1086) at net.minecraft.client.Mine
#1663 [15:22] <mockman93> says too many failed redemtion attemps
#1664 [15:22] <CptSpaceToaster> >>? turtleman71 Pastebin
#1665 [15:22] <turtleman71> yes. new to this. keeps crashing
#1666 [15:22] * robojake [robojake@notlogged] has joined #minecrafthelp
#1667 [15:22] <CptSpaceToaster> ??> Turtleman71 pastebin
#1668 [15:22] <VoxelHead> Turtleman71: (pastebin) Pastebin is a service run at http://www.pastebin.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click 'Submit', and give us the URL the site takes you to, and we can see what you have pasted.
#1669 [15:22] <turtleman71> ok tnx.
#1670 [15:22] <Cousin> Is Minecraft compatible with Windows 8? Yes I'm being annoying but I'm on a time limit here.
#1671 [15:23] <CptSpaceToaster> Cousin... in short yes it is...
#1672 [15:23] <robojake> i purchased minecraft but, its not letting me change my skins. It keeps telling me that I need to purchase the game?
#1673 [15:23] <Cousin> Then why can't we log in?
#1674 [15:23] <CptSpaceToaster> mockman98, you should probably email mojang to sort this out
#1675 [15:24] <mockman93> ok
#1676 [15:24] * mockman93 [mockman93@notlogged] has quit. (Quit: Web client closed)
#1677 [15:24] <CptSpaceToaster> aww
#1678 [15:24] <CptSpaceToaster> Cousin - Have you downloaded minecraft.exe?
#1679 [15:24] <robojake> yes
#1680 [15:24] <Cousin> Yes
#1681 [15:24] * robojake [robojake@notlogged] has quit. (Client Quit)
#1682 [15:24] <CptSpaceToaster> Robojake - When I include someone elses name in the line, I am not addressing you
#1683 [15:25] <CptSpaceToaster> Cousin - what name are you trying to log in with
#1684 [15:25] <Cousin> the launcher...
#1685 [15:25] <CptSpaceToaster> Correct
#1686 [15:25] <CptSpaceToaster> what name are you typing in to the launcher
#1687 [15:26] <Cousin> his (and my) user names. Is it suppose to be emails?
#1688 [15:26] <CptSpaceToaster> No, that is probably your issue
#1689 [15:26] <CptSpaceToaster> Have you purchased minecraft recently?
#1690 [15:27] <turtleman71> http://pastebin.com/9a1iGTmF
#1691 [15:27] <Cousin> One second. Cousin's game.
#1692 [15:27] <CptSpaceToaster> Login to your mojang account to manage your login - https://account.mojang.com/login
#1693 [15:27] <megamonster290> im back. i typed in "%AppData%\.minecraft" it opened
#1694 [15:27] <Cousin> June or July.
#1695 [15:28] <CptSpaceToaster> Cousin - Login to your mojang account to manage your login - https://account.mojang.com/login
#1696 [15:28] <Cousin> Ok be right back
#1697 [15:28] <CptSpaceToaster> mega - do you see a folder labeled Crash Reports?
#1698 [15:29] <megamonster290> no
#1699 [15:29] <CptSpaceToaster> what folders do you see?
#1700 [15:29] <CptSpaceToaster> bin?
#1701 [15:29] <CptSpaceToaster> resources?
#1702 [15:30] <megamonster290> bin yes
#1703 [15:30] <CptSpaceToaster> alright... your minecraft client is properly generating error reports...
#1704 [15:30] <CptSpaceToaster> don't worry, we can force them
#1705 [15:30] <CptSpaceToaster> do you know how to open command prompt?
#1706 [15:30] <megamonster290> no
#1707 [15:30] <CptSpaceToaster> Are you on windows 7?
#1708 [15:31] <megamonster290> windows vista
#1709 [15:31] <CptSpaceToaster> Press "Windows Key" + R
#1710 [15:31] * kelly [kelly@notlogged] has joined #minecrafthelp
#1711 [15:31] <CptSpaceToaster> Type CMD into the window that appears - Like this - http://i.imgur.com/avqz0NH.png
#1712 [15:32] <megamonster290> k
#1713 [15:32] <CptSpaceToaster> now
#1714 [15:32] <CptSpaceToaster> type in "cd downloads" no quotes
#1715 [15:32] * Disori_ [Disori_@notlogged] has joined #minecrafthelp
#1716 [15:32] <CptSpaceToaster> cancel that!
#1717 [15:32] <CptSpaceToaster> sorry
#1718 [15:33] <CptSpaceToaster> wrong command
#1719 [15:33] <CptSpaceToaster> type in "cd desktop"
#1720 [15:33] * Disori_ is now known as Disori
#1721 [15:33] <CptSpaceToaster> exit
#1722 [15:34] * CptSpaceToaster has typed in the phrase "exit" accidentally
#1722 [15:35] <turtleman71> game keeps crashing. here is report ..http://pastebin.com/9a1iGTmF
#1723 [15:36] <CptSpaceToaster> Turtleman71 are you running minecraft single player? or are you trying to set up a server
#1724 [15:36] <CptSpaceToaster> mega - what's your status
#1725 [15:37] <turtleman71> single
#1726 [15:37] <megamonster290> i typed desktop
#1727 [15:37] <CptSpaceToaster> did you type cd desktop?
#1728 [15:37] <megamonster290> cd
#1729 [15:37] <CptSpaceToaster> the cd is important
#1730 [15:37] * FLHerne [FLHerne@notlogged] has joined #minecrafthelp
#1731 [15:38] <CptSpaceToaster> does it read "C:\Users\name\desktop" now?
#1732 [15:38] <CptSpaceToaster> mega - does it read "C:\Users\name\desktop" now?
#1733 [15:38] <megamonster290> yes
#1734 [15:39] <CptSpaceToaster> alright
#1735 [15:39] <Cousin> We can't sign in either because we don't remember the passwords for either the account or his mother's email.
#1736 [15:39] <CptSpaceToaster> mega - This next command is large, feel free to copy it, and right click in command prompt to paste it
#1737 [15:39] <CptSpaceToaster> java -Xms1G -Xmx1G -cp Minecraft.exe net.minecraft.LauncherFrame
#1738 [15:40] <CptSpaceToaster> cousin - I cannot help you if you cannot login to the Mojang website to claim your minecraft accounts at this time.
#1739 [15:40] <megamonster290> k
#1740 [15:40] <CptSpaceToaster> cousin - consider emailing mojang support"
#1741 [15:40] <CptSpaceToaster> ??> cousin mojang/email
#1742 [15:40] <VoxelHead> cousin: (mojang/email) You can email Mojang by going here: http://help.mojang.com/customer/portal/emails/new
#1743 [15:40] * kelly [kelly@notlogged] has quit. (Ping timeout: 180 seconds)
#1744 [15:41] * gaurav_ [gaurav_@notlogged] has joined #minecrafthelp
#1745 [15:41] <Cousin> Once they are able to get in, what do we need to do? I'm out of time.
#1746 [15:41] * gaurav [gaurav@notlogged] has quit. (Ping timeout: 190 seconds)
#1747 [15:41] <CptSpaceToaster> You will have to make sure your accounts are active. You might need to create minecraft usernames or claim your copies of Minecraft...
#1748 [15:42] <CptSpaceToaster> emailing Mojang support will answer a lot of your questions from here:
#1749 [15:42] <CptSpaceToaster> ??> cousin mojang/email
#1750 [15:42] <VoxelHead> cousin: (mojang/email) You can email Mojang by going here: http://help.mojang.com/customer/portal/emails/new
#1751 [15:42] <Cousin> alright thank you.
#1752 [15:42] * Cousin [Cousin@notlogged] has quit. (Quit: Web client closed)
#1753 [15:44] <turtleman71> any thoughts anyone on why mindcraft keeps crashing? single user, here is report:: http://pastebin.com/9a1iGTmF running vista, 32 bit.
#1754 [15:44] <CptSpaceToaster> Turtleman71 are you running minecraft single player? or are you trying to set up a server
#1755 [15:44] <turtleman71> single player.
#1756 [15:45] <megamonster290> k
#1757 [15:45] * NamedJohn [NamedJohn@notlogged] has joined #minecrafthelp
#1758 [15:45] <CptSpaceToaster> turtleman71 - try forcing minecraft to update - http://i.imgur.com/nTJHyJs.png
#1759 [15:45] * zman [zman@notlogged] has joined #minecrafthelp
#1760 [15:46] * Sun7zu [Sun7zu@notlogged] has joined #minecrafthelp
#1761 [15:46] <CptSpaceToaster> mega - did that command cause minecraft to report any errors?
#1762 [15:46] <turtleman71> ok; will try that. tnx.
#1763 [15:46] * NamedJohn [NamedJohn@notlogged] has quit. (Client Quit)
#1764 [15:47] * zman [zman@notlogged] has quit. (Client Quit)
#1765 [15:47] <megamonster290> it says at the end could not find the main class: net.minecraft.launcherframe
#1766 [15:47] <CptSpaceToaster> alright... hold on
#1767 [15:47] <CptSpaceToaster> right click your command prompt window and "select all" then right click the White box that appears... this will copy your whole window...
#1768 [15:48] <CptSpaceToaster> mega - right click your command prompt window and "select all" then right click the White box that appears... this will copy your whole window...
#1769 [15:49] <CptSpaceToaster> mega - tell me when you've done that
#1770 [15:50] <megamonster290> i think i did it right
#1771 [15:51] <CptSpaceToaster> alright, go to pastebin and post your results
#1772 [15:51] <CptSpaceToaster> ??> megamonster290 pastebin
#1773 [15:51] <VoxelHead> megamonster290: (pastebin) Pastebin is a service run at http://www.pastebin.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click 'Submit', and give us the URL the site takes you to, and we can see what you have pasted.
#1774 [15:52] <megamonster290> done
#1775 [15:53] <CptSpaceToaster> mega - give me the link so i can read it please :)
#1776 [15:53] * Shag [Shag@notlogged] has quit. ()
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#1778 [15:55] <megamonster290> not sure where to find it
#1779 [15:56] <CptSpaceToaster> after you upload something to pastebin, the URL at the top is all we need
#1780 [15:56] <megamonster290> http://pastebin.com/r60AcduW
#1781 [15:56] <CptSpaceToaster> There we go!
#1782 [15:56] <CptSpaceToaster> K, reading
#1783 [15:58] <CptSpaceToaster> megamonster, go ahead and redownload minecraft from this site: https://minecraft.net/download
#1784 [15:59] <megamonster290> k
#1785 [16:00] <CptSpaceToaster> Mega - once you download that, try to run it and see what happpens
#1786 [16:01] <megamonster290> login?
#1787 [16:01] <CptSpaceToaster> were you able to get here before?
#1788 [16:01] <CptSpaceToaster> and yes go ahead and login
#1789 [16:01] <CptSpaceToaster> have you ever been able to get to the login page before?
#1790 [16:02] * Ramen [Ramen@notlogged] has quit. ()
#1791 [16:02] <megamonster290> froze up and black screen
#1792 [16:02] <megamonster290> yes. once
#1793 [16:02] <CptSpaceToaster> alright, lets look for the crash report the old fasion way
#1794 [16:03] <megamonster290> k
#1795 [16:03] <CptSpaceToaster> ?? win/.minecraft
#1796 [16:03] <VoxelHead> win/.minecraft: To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type "%AppData%\.minecraft", and click OK.
#1797 [16:04] <megamonster290> me?
#1798 [16:04] <CptSpaceToaster> yes
#1799 [16:04] <CptSpaceToaster> sorry
#1800 [16:04] <CptSpaceToaster> ??> Megamonster290 win/.minecraft
#1801 [16:04] <VoxelHead> Megamonster290: (win/.minecraft) To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type "%AppData%\.minecraft", and click OK.
#1802 [16:04] <megamonster290> says windows cannot find
#1803 [16:05] * Dani_ [Dani_@notlogged] has joined #minecrafthelp
#1804 [16:05] <CptSpaceToaster> Make sure you are typing %AppData%\.minecraft Exaclty as it appears
#1805 [16:05] <CptSpaceToaster> copy paste it if you have to
#1806 [16:05] <CptSpaceToaster> don't forget the period
#1807 [16:05] <CptSpaceToaster> mega - look at that screenshot if it still dosn't work http://i.imgur.com/e6mOsUo.png
#1808 [16:05] <Dani_> attempting to download minecraft game and login attempt keeps failing
#1809 [16:06] <megamonster290> got it
#1810 [16:06] <CptSpaceToaster> Dani_ what are you typing into the launcher for your username?
#1811 [16:07] <CptSpaceToaster> Alright mega, do you see a folder called Crash_reports - look at this screenshot - http://i.imgur.com/DOpkDLo.png
#1812 [16:07] <Dani_> userid of stinkypete005 which is my userid that I have setup
#1813 [16:07] <CptSpaceToaster> !paid stinkypete005
#1814 [16:08] <megamonster290> nope
#1815 [16:08] <CptSpaceToaster> Dani_ have you forgotton your password?
#1816 [16:08] <Dani_> yes, i redememed a game card just purchased
#1817 [16:08] * turtleman71 [turtleman71@notlogged] has quit. (Quit: Web client closed)
#1818 [16:08] <Dani_> no, have done the reset
#1819 [16:08] <CptSpaceToaster> Dani_ I can't understand what you just said...
#1820 [16:09] <Dani_> I just reset my password but login attempt still fails
#1821 [16:09] <Grim_Reaper> Are you logging in with your email?
#1822 [16:09] <megamonster290> i have bins, resources, saves, stats, texturepacks, texturepacks-mp-chache
#1823 [16:09] <Dani_> tried that also, but login attempt fails
#1824 [16:10] <Grim_Reaper> What is the error exactly Dani_?
#1825 [16:10] <CptSpaceToaster> Ty Grim_Reaper
#1826 [16:10] <Dani_> Login failed
#1827 [16:10] <Grim_Reaper> No problem CptSpaceToaster
#1828 [16:10] <Grim_Reaper> Dani_ could you please try logging in at http://miencraft.net/play
#1829 [16:11] <CptSpaceToaster> mega - Bad link
#1830 [16:11] <CptSpaceToaster> Grim_Reaper Bad link
#1831 [16:11] <megamonster290> ?????
#1832 [16:11] <Dani_> okay , just a sec
#1833 [16:11] <CptSpaceToaster> ignore that mega... i am sorry
#1834 [16:11] <Grim_Reaper> woops
#1835 [16:12] <Grim_Reaper> Dani_ could you please try logging in at http://minecraft.net/play
#1836 [16:12] <Grim_Reaper> Sorry about the spelling error >_>
#1837 [16:12] * Tonux [Tonux@notlogged] has quit. (Quit: Leaving)
#1838 [16:13] <CptSpaceToaster> mega... I am trying to figure out what might be wrong
#1839 [16:13] <CptSpaceToaster> mega - try to give us your DxDiag File
#1840 [16:13] <megamonster290> k ty
#1841 [16:13] <Grim_Reaper> ?? win/dxdiag
#1842 [16:13] <VoxelHead> win/dxdiag: Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#1843 [16:13] <CptSpaceToaster> ??> megamonester290 win/dxdiag
#1844 [16:13] <VoxelHead> win/dxdiag: Open the file you just saved, and copy the contents. Paste them on http://pastebin.com/ and click Submit. Then, copy the link in your browser's address bar and paste it back here.
#1845 [16:13] <megamonster290> walk me thru how to do that
#1846 [16:14] <CptSpaceToaster> do you see the messages by Voxel Head?
#1847 [16:14] <megamonster290> yes im on the page now
#1848 [16:15] <CptSpaceToaster> mega - did you open dxdiag first?
#1849 [16:15] <megamonster290> yes
#1850 [16:16] <CptSpaceToaster> mega - select save all information - http://i.imgur.com/Cl8rNNV.png - and save it somewhere so you can open it up again later
#1851 [16:16] * Smanly|Away is now known as Smanly
#1852 [16:17] <CptSpaceToaster> mega (Your desktop is a good choice)
#1853 [16:17] <Dani_> It allows me to login there, so why can't I download via my redemption game card and the playoffline is gray and not selectable
#1854 [16:18] <megamonster290> ok done
#1855 [16:18] <CptSpaceToaster> mega - open up dxdiag.txt and upload it to pastebin like you did with your error messages before. Then when you're done, give us the link/URL at the top of the page
#1856 [16:18] <CptSpaceToaster> mega - do you need help with this step?
#1857 [16:19] <Dani_> so guess now I can run the demo , but I just paid $27 for something i can't activate
#1858 [16:19] <megamonster290> yes give the paste bin\
#1859 [16:19] <CptSpaceToaster> ??> megamonster290 pastebin
#1860 [16:19] <VoxelHead> megamonster290: (pastebin) Pastebin is a service run at http://www.pastebin.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click 'Submit', and give us the URL the site takes you to, and we can see what you have pasted.
#1861 [16:20] <Grim_Reaper> Dani_, ok wait. Let me try understand whats going on
#1862 [16:20] <Grim_Reaper> You bought a minecraft voucher.
#1863 [16:20] <Grim_Reaper> You've used it
#1864 [16:20] <Grim_Reaper> You've made your account from the email you recieved
#1865 [16:20] <Grim_Reaper> received*
#1866 [16:20] <Grim_Reaper> And you get unable to login when trying
#1867 [16:20] <Grim_Reaper> Is this correct?
#1868 [16:21] <Dani_> yes, said it was successfully redeemed and to download , i clicked on the window verision and got the mindcraft launcher and attempted to login, but login failed, hence no download...
#1869 [16:22] <Grim_Reaper> Alright. Lets see
#1870 [16:22] <Grim_Reaper> Are you running any anti viruses?
#1871 [16:22] <megamonster290> http://pastebin.com/UghMAhYG
#1872 [16:23] <CptSpaceToaster> Megamonster290 - I noticed your graphix card is just above what is recommended...
#1873 [16:23] <Dani_> yes microsoft security essentials
#1874 [16:23] <Grim_Reaper> Ok thats all?
#1875 [16:23] <megamonster290> is that bad
#1876 [16:23] <CptSpaceToaster> mega - lets try to see if your driver is up to date
#1877 [16:23] <Grim_Reaper> Dani_, could you do the following please
#1878 [16:23] <Grim_Reaper> ??> Dani_ java/version
#1879 [16:23] <VoxelHead> Dani_: (java/version) You can see which version of Java you have installed by going to the following page:
#1880 [16:23] <VoxelHead> Dani_: (java/version) http://www.java.com/en/download/installed.jsp
#1881 [16:24] <Grim_Reaper> Also please let me know what your Minecraft USERNAME/profile name is
#1882 [16:24] <Grim_Reaper> Nevermind I see you've already told us :p
#1883 [16:25] * captaintj31 [captaintj31@notlogged] has joined #minecrafthelp
#1884 [16:25] <Dani_> so i should update version? says update available
#1885 [16:26] <Grim_Reaper> No. Just tell me which version you're using :3
#1886 [16:27] * captaintj31 [captaintj31@notlogged] has quit. (Client Quit)
#1887 [16:27] <Dani_> 7 .7
#1888 [16:28] <CptSpaceToaster> mega - no it's not bad... but it might be causing the problem... let me try to find your video driver
#1889 [16:28] <Grim_Reaper> Ok Dani_, java 1.7 is known to cause issues. So please uninstall java 1.7 and install 1.6 which you can get here
#1890 [16:28] <Grim_Reaper> ?? java/1.6
#1891 [16:28] <VoxelHead> java/1.6: To get the current version of Java 1.6 for nearly any platform, go here: http://java.com/en/download/manual_v6.jsp
#1892 [16:28] <Grim_Reaper> If you are running 64bit on your computer, please install both 32bit and 64bit versions of java
#1893 [16:28] <Grim_Reaper> Once you've installed, please restart your computer, and try login to the launcher again
#1894 [16:29] <CptSpaceToaster> mega - Go to this website http://www.intel.com/p/en_US/support/detect/graphics and select "Check your system for the latest updates"
#1895 [16:33] * awsomedude950 [awsomedude950@notlogged] has joined #minecrafthelp
#1896 [16:34] * awsomedude950 [awsomedude950@notlogged] has quit. (Client Quit)
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#1899 [16:35] <megamonster290> says it failed. something about firewalls security etc
#1900 [16:35] <nat_> yesterday my minecraft stopped working, nothing would happen when i clicked on the icon, so i deleted it and have tried to re download it but nothing happens
#1901 [16:36] <megamonster290> i did download the new java
#1902 [16:36] <nat_> i also downloaded the new java 64 bit
#1903 [16:37] <CptSpaceToaster> mega - what failed?
#1904 [16:37] * Dani_ [Dani_@notlogged] has quit. (Ping timeout: 180 seconds)
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#1906 [16:39] <megamonster290> intel driver
#1907 [16:40] * thomas is now known as Guest78325
#1908 [16:40] <CptSpaceToaster> Mega - does anything pop up if you try running it? Im quite surprised that failed for you...
#1909 [16:40] * Guest78325 [Guest78325@notlogged] has quit. (Client Quit)
#1910 [16:40] <CptSpaceToaster> Mega - are you able to allow it through your firewall in anyway?
#1911 [16:41] <megamonster290> i dont know how. im familiar with the computer but not everything
#1912 [16:42] <megamonster290> Product Detected Intel® G33/G31 Current Driver Installed 7.14.10.1461 A customized computer manufacturer driver is installed on your computer. The Intel Driver Update Utility is not able to update the driver. Installing a generic Intel driver instead of the customized computer manufacturer driver may cause technical issues. Contact your computer manufacturer for the latest driver for your computer.
#1913 [16:42] <CptSpaceToaster> Alrighty thank you for that message
#1914 [16:43] <CptSpaceToaster> Mega - I'll look into it
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#1916 [16:43] <nat_> yesterday my minecraft stopped working, nothing would happen when i clicked on the icon, so i deleted it and have tried to re download it but nothing happens
#1917 [16:44] <CptSpaceToaster> Mega - I found it... go to this page http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Graphics&ProductLine=Desktop+graphics+drivers&ProductProduct=Intel%C2%AE+G33+Express+Chipset
#1918 [16:44] <uhh> !check 70.176.206.193:25566
#1919 [16:44] * les [les@notlogged] has joined #minecrafthelp
#1920 [16:44] <CptSpaceToaster> Mega - and select your operating system (Windows Vista right?)
#1921 [16:45] * les [les@notlogged] has quit. (Client Quit)
#1922 [16:45] <uhh> !check 108.174.201.48:26065
#1923 [16:45] <uhh> damnit
#1924 [16:46] <megamonster290> ok
#1925 [16:46] <CptSpaceToaster> uhh... 108.174.201.48 is down
#1926 [16:47] * don [don@notlogged] has joined #minecrafthelp
#1927 [16:47] <don> hello
#1928 [16:47] <don> bought game and screen is black?
#1929 [16:47] <don> can anyoe help?
#1930 [16:48] <uhh> hmm
#1931 [16:48] * lego [lego@notlogged] has joined #minecrafthelp
#1932 [16:48] <CptSpaceToaster> hold on Uhh I can run some more chekcs...
#1933 [16:48] <CptSpaceToaster> checks*
#1934 [16:48] <don> java screen comes up and is black?
#1935 [16:48] <uhh> ok
#1936 [16:48] * nat_ [nat_@notlogged] has quit. (Quit: Web client closed)
#1937 [16:49] <don> can you get money back if game does not work with computer?
#1938 [16:49] <CptSpaceToaster> don, do you know what GFX card you have in your computer?
#1939 [16:50] <don> hold on
#1940 [16:50] <megamonster290> the driver being installed is not validated for this computer. please obtain the appropriate driver from the computers manufacturer
#1941 [16:50] <CptSpaceToaster> :/
#1942 [16:51] <CptSpaceToaster> mega - what is your computer's make and model? exe HP 15665
#1943 [16:51] <CptSpaceToaster> uhhh
#1944 [16:51] <CptSpaceToaster> I found a port for you
#1945 [16:51] <megamonster290> k
#1946 [16:51] <uhh> ok what
#1947 [16:51] <CptSpaceToaster> did you recieve my msg?
#1948 [16:51] <uhh> now i did
#1949 [16:51] <megamonster290> computer make and model?
#1950 [16:52] <CptSpaceToaster> mega - what company made your computer? HP? Gateway? Toshiba?
#1951 [16:52] * Zyferus [Zyferus@notlogged] has joined #minecrafthelp
#1952 [16:52] <lego> i found a witch hut in my hardcore world but it seems to be glitched. one of the supports is missing and the debug screen shows that it's a swampland biome (it should be a special witch biome, right?) http://i.imgur.com/y1IQ9Fc.jpg
#1953 [16:52] * Dzirk [Dzirk@notlogged] has joined #minecrafthelp
#1954 [16:52] <megamonster290> hp a6433w
#1955 [16:53] <lego> is there a way to fix that?
#1956 [16:53] <CptSpaceToaster> lego... go mine a tree ^.^
#1957 [16:53] <Dzirk> Hi I need help
#1958 [16:53] <lego> it's not spawning any witches though
#1959 [16:53] <Dzirk> I cant download minecraft and i dont know why
#1960 [16:54] * slime_hunter26 [slime_hunter26@notlogged] has joined #minecrafthelp
#1961 [16:54] <CptSpaceToaster> lego - wiches spawn like any other mob... wait until dark and make sure you have your difficulty set to something other than peaceful
#1962 [16:55] <Dzirk> Anyone can help ? -_-
#1963 [16:55] <lego> alright, i thought switches spawn in a special wtich hut biome
#1964 [16:55] <lego> witch*
#1965 [16:55] <tyteen4a03> Dzirk, what happens when you try?
#1966 [16:55] <CptSpaceToaster> lego - they do
#1967 [16:55] <tyteen4a03> CptSpaceToaster, ?? win/dxdiag/bat
#1968 [16:55] <tyteen4a03> ??>> CptSpaceToaster bothelp
#1969 [16:55] <tyteen4a03> fff
#1970 [16:55] <Dzirk> well i just bought the game and when i try to play it says that an error has occur
#1971 [16:55] <tyteen4a03> ??>> CptSpaceToaster bot/help
#1972 [16:56] <lego> CptSpaceToaster: well, my witch hut is entirely swamp biome
#1973 [16:56] * Corin [Corin@notlogged] has quit. (Ping timeout: 202 seconds)
#1974 [16:56] <slime_hunter26> I can log in to minecraft but I have no picture i tried to uninstall/ delete program and reinstall but dont work
#1975 [16:56] <lego> so it's not going to spawn any witches, correct?
#1976 [16:56] <Dzirk> i can get to the navigator page but then i cant download the game
#1977 [16:56] <tyteen4a03> Dzirk, do you have an error message? If there's more than 3 lines, use pastebin.com
#1978 [16:56] <tyteen4a03> slime_hunter26, Minecraft cannot be unstalled that way
#1979 [16:56] <tyteen4a03> CptSpaceToaster, can I have a look at the dxdiag?
#1980 [16:56] <tyteen4a03> CptSpaceToaster, don't PM
#1981 [16:56] <Dzirk> ok ill try pastebin.com thx
#1982 [16:57] * Sigma [Sigma@notlogged] has joined #minecrafthelp
#1983 [16:57] * CptSpaceToaster apologizes.
#1983 [16:57] <slime_hunter26> I dont know what to do now I cant get bcak into the game at all
#1984 [16:57] <tyteen4a03> slime_hunter26, redownload Minecraft by going to minecraft.net/download
#1985 [16:57] <CptSpaceToaster> ??< index
#1986 [16:57] <tyteen4a03> CptSpaceToaster, this is what you are looking for: http://browser.primatelabs.com/geekbench2/408370
#1987 [16:58] <slime_hunter26> did that and i keep getting the launcher to log me in
#1988 [16:58] <CptSpaceToaster> ty Tyteen4a03
#1989 [16:58] <tyteen4a03> CptSpaceToaster, alternatively http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c01420071&lang=en&cc=us&taskId=125&contentType=SupportFAQ&prodSeriesId=3677047&prodTypeId=12454
#1990 [16:58] <tyteen4a03> slime_hunter26, are you in the launcher right now, or are you at the download page?
#1991 [16:58] <Dzirk> pastebin.com doesnt work...
#1992 [16:58] <slime_hunter26> launcher page
#1993 [16:59] <tyteen4a03> Dzirk, you are to paste the error on pastebin.com, submit the paste and give the URL you were taken to to us
#1994 [16:59] <tyteen4a03> Dzirk, you are to paste the error on pastebin.com, submit the paste and give the URL you were taken to to us
#1995 [16:59] * lego [lego@notlogged] has left #minecrafthelp
#1996 [16:59] * Iguana|Away [Iguana|Away@notlogged] has joined #minecrafthelp
#1997 [16:59] <tyteen4a03> slime_hunter26, what happens when you try to login?
#1998 [16:59] <megamonster290> am i sol????
#1999 [16:59] <tyteen4a03> CptSpaceToaster, who was the dxdiag's owner?
#2000 [16:59] <slime_hunter26> i log in to a blank screen
#2001 [16:59] <tyteen4a03> slime_hunter26, has Minecraft worked before?
#2002 [16:59] <slime_hunter26> yes
#2003 [16:59] <CptSpaceToaster> mega - here is the link to your video driver from HP's website http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=pv-59448-1&cc=us&dlc=en&lc=en&os=2093&product=3715498&sw_lang=
#2004 [17:00] <slime_hunter26> my son was doing something and im unsure of what he did
#2005 [17:00] <CptSpaceToaster> tyteen4a03 I have been assisting Megamonster290 with a black screen client
#2006 [17:00] <slime_hunter26> something with mod loader?
#2007 [17:00] <tyteen4a03> ??> slime_hunter26 forceupdate
#2008 [17:00] <VoxelHead> slime_hunter26: (forceupdate) You may need to reinstall the locally installed files that Minecraft puts into place.
#2009 [17:00] <VoxelHead> slime_hunter26: (forceupdate) To do so, start Minecraft, press 'Options' (above the 'Login' button), Press 'Force update!', then press 'Done', and login to Minecraft. See http://i.imgur.com/5b09B.png for visual instructions.
#2010 [17:00] <slime_hunter26> ty will try
#2011 [17:01] * Corin|Away [Corin|Away@notlogged] has joined #minecrafthelp
#2012 [17:01] * Corin|Away is now known as Corin
#2013 [17:01] <uhh> !check 108.174.48.201:26065
#2014 [17:01] <uhh> it says it online
#2015 [17:01] * Grimlock257 [Grimlock257@notlogged] has quit. (Ping timeout: 180 seconds)
#2016 [17:02] <tyteen4a03> CptSpaceToaster, also, any Intel GPUs without an HD mark will: 1. Not work with MC on Vista and 7, or 2. May work on XP, you will need to give them win/intelgpu
#2017 [17:02] <uhh> wait nvm
#2018 [17:03] <tyteen4a03> megamonster290, here is the link to your video driver from HP's website http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=pv-59448-1&cc=us&dlc=en&lc=en&os=2093&product=3715498&sw_lang=
#2019 [17:03] <slime_hunter26> it worked thanks for the help!!!
#2020 [17:03] <tyteen4a03> CptSpaceToaster, also, always use the full name because that's the only way mibbit/webchat will notify the user
#2021 [17:03] <tyteen4a03> slime_hunter26, no problem
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#2024 [17:04] * Disori is now known as Disori|off
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#2026 [17:05] * Siouxsie [Siouxsie@notlogged] has joined #minecrafthelp
#2027 [17:05] <cherrybo> what does it mean if on a minecraft server i am not allowed ot chat and it comes up with the message ;can not send chat message'?
#2028 [17:05] * don [don@notlogged] has quit. (Ping timeout: 180 seconds)
#2029 [17:05] <Siouxsie> No matter what I do Minecraft wont download all the way
#2030 [17:05] <cherrybo> i can not chat on any minecraft server
#2031 [17:05] <cestislife> cherrybo, might just be your chat settings.
#2032 [17:05] <cherrybo> how do i change that?
#2033 [17:06] <cestislife> Press escape, options, multiplayer settings
#2034 [17:06] <cherrybo> ok
#2035 [17:06] <cestislife> Chat:Shown
#2036 [17:06] * maso [maso@notlogged] has joined #minecrafthelp
#2037 [17:06] <cestislife> Change to that
#2038 [17:06] <cherrybo> cestislife i can see the chat, but i am not allowed to say anything
#2039 [17:06] * SinZ|offline is now known as SinZ
#2040 [17:07] * Zyferus [Zyferus@notlogged] has joined #minecrafthelp
#2041 [17:07] <cestislife> cherrybo, again, chat settings
#2042 [17:07] <cestislife> It must be on Chat:Shown.
#2043 [17:07] <cherrybo> ok hang on a second
#2044 [17:07] <Siouxsie> pleaseeeee I just want to play the freakin game
#2045 [17:08] <megamonster290> i believe it downloaded
#2046 [17:08] <CptSpaceToaster> megamonster290, did you try running the driver installer?
#2047 [17:08] <megamonster290> um no how do i do that
#2048 [17:09] <Siouxsie> it says download done but wont finish loading
#2049 [17:09] <cherrybo> ok, thankyou for your help. i can chat again!
#2050 [17:09] <CptSpaceToaster> megamonster290. navigate to where you saved the file you downloaded and run it directly
#2051 [17:09] * CC [CC@notlogged] has joined #minecrafthelp
#2052 [17:09] <CptSpaceToaster> megamonster290 - The file is called sp37443.exe
#2053 [17:09] * cherrybo [cherrybo@notlogged] has quit. (Quit: Web client closed)
#2054 [17:10] * uhh [uhh@notlogged] has quit. (Quit: http://www.mibbit.com ajax IRC Client)
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#2056 [17:10] * Zyferus [Zyferus@notlogged] has quit. (Ping timeout: 190 seconds)
#2057 [17:11] <CC> the minecraft browser wont pull up. when i click on the icon my cursor shows loading for a sec but then stops and nothing happens
#2058 [17:11] <tyteen4a03> CC, are you using the Standalone Launcher?
#2059 [17:11] <CC> i not really sure what that is
#2060 [17:12] <Siouxsie> no one is going to help me really
#2061 [17:12] * Lildirt [Lildirt@notlogged] has quit. (Ping timeout: 202 seconds)
#2062 [17:13] <Siouxsie> there is like 100 people here but nothing ?
#2063 [17:13] * CptSpaceToaster will be back shortly
#2063 [17:13] * CptSpaceToaster will be back shortly
#2063 [17:13] * CptSpaceToaster [CptSpaceToaster@notlogged] has left #minecrafthelp
#2064 [17:14] * Zyferus [Zyferus@notlogged] has joined #minecrafthelp
#2065 [17:14] <CC> hello?
#2066 [17:14] * megamonster290 [megamonster290@notlogged] has quit. (Ping timeout: 180 seconds)
#2067 [17:14] <Siouxsie> ive been waiting for help
#2068 [17:14] <tyteen4a03> CC, you should be able to get it from minecraft.net/download
#2069 [17:15] * Walker070205 [Walker070205@notlogged] has joined #minecrafthelp
#2070 [17:15] <CC> i use the one that says minecraft.exe
#2071 [17:16] <tyteen4a03> Siouxsie, there are actually only 2 helpers active
#2072 [17:16] * Corin [Corin@notlogged] has quit. (Ping timeout: 202 seconds)
#2073 [17:16] <tyteen4a03> CC, what happens when you run Minecraft.exe?
#2074 [17:16] * Walker070205 [Walker070205@notlogged] has quit. (Client Quit)
#2075 [17:16] * LanMandragoran [LanMandragoran@notlogged] has joined #minecrafthelp
#2076 [17:16] <tyteen4a03> Siouxsie, if you leave your questions here and patiently wait, somebody is going to eventually pick up your question
#2077 [17:16] <Siouxsie> Well thank you for acknowledging me
#2078 [17:17] <CC> when i click on the icon my computer asks if i want to run it. when i click run nothing happenss
#2079 [17:17] <tyteen4a03> CC, what happens if you run it as administrator?
#2080 [17:17] <CC> ?
#2081 [17:18] <tyteen4a03> CC, right click and select Run as Administrator
#2082 [17:18] * Smanly [Smanly@notlogged] has quit. (Ping timeout: 202 seconds)
#2083 [17:18] * tumbleweed [tumbleweed@notlogged] has quit. (Ping timeout: 190 seconds)
#2084 [17:18] * Dzirk [Dzirk@notlogged] has quit. (Quit: Web client closed)
#2085 [17:19] <CC> the comp ask if iwant to run. then it asks for permission. when i click allow nothing happens
#2086 [17:19] <tyteen4a03> ??> CC win/dxdiag/bat
#2087 [17:19] <VoxelHead> CC: (win/dxdiag/bat) Please download this file. Save it anywhere and run it. After a while it will show you a textfile. Paste the contents of that file on www.pastebin.com copy the link you are sent to, and paste it to us.
#2088 [17:19] * megamonster290 [megamonster290@notlogged] has joined #minecrafthelp
#2089 [17:19] <VoxelHead> CC: (win/dxdiag/bat) Windows DxDiag Collector: http://mcfaq.hfbgaming.com/tools/CreateDxdiag.bat
#2090 [17:19] * Iguana|Away [Iguana|Away@notlogged] has quit. (Ping timeout: 202 seconds)
#2091 [17:19] * zack6849 [zack6849@notlogged] has quit. (Ping timeout: 202 seconds)
#2092 [17:20] <tyteen4a03> CC, please follow the directions by VoxelHead
#2093 [17:20] <tyteen4a03> megamonster290, did the Intel GPU driver work?
#2094 [17:20] <megamonster290> yes im back
#2095 [17:21] * TR [TR@notlogged] has joined #minecrafthelp
#2096 [17:21] <megamonster290> i tried to start game but it was stillblack
#2097 [17:22] <TR> i already have an account however, i wish to establish another and it will not allow me
#2098 [17:23] * makeitbasic [makeitbasic@notlogged] has joined #minecrafthelp
#2099 [17:24] * bildramer [bildramer@notlogged] has joined #minecrafthelp
#2100 [17:24] * CptSpaceToaster [CptSpaceToaster@notlogged] has joined #minecrafthelp
#2101 [17:24] * CptSpaceToaster is back
#2101 [17:25] <makeitbasic> My minecraft crashed, and I can't play it. Whenever I try logging in, it takes a few seconds more. It tells me there is a problem with Java. It only happened when I tried downloading the Gulliver Mod. How can I get itrunning again?
#2102 [17:25] * AcerJack [AcerJack@notlogged] has joined #minecrafthelp
#2103 [17:25] <CC> do i copy and paste the whole file?
#2104 [17:25] <megamonster290> after installing new driver. my screen is shaky
#2105 [17:25] <cestislife> Yes CC, on pastebin.com or pastie.org
#2106 [17:25] <cestislife> Share the URL with us.
#2107 [17:25] * Bigboomalex [Bigboomalex@notlogged] has joined #minecrafthelp
#2108 [17:26] <makeitbasic> URL for what?
#2109 [17:26] <Siouxsie> i tried allowing minecraft through my firewall.... still not working
#2110 [17:26] <cestislife> makeitbasic, That was not directed to you.
#2111 [17:26] * Bigboomalex [Bigboomalex@notlogged] has quit. (Client Quit)
#2112 [17:26] <makeitbasic> okay, I didnt know.
#2113 [17:26] <cestislife> makeitbasic, your client is modded?
#2114 [17:26] <AcerJack> Sorry to Interrupt: Can't get Minecraft Demo to install on Mac OSX with Java 1.6. Where can I go for more help, please? Wiki is totally obscure.
#2115 [17:26] <AcerJack> Sorry to Interrupt: Can't get Minecraft Demo to install on Mac OSX with Java 1.6. Where can I go for more help, please? Wiki is totally obscure.
#2116 [17:26] * makeitbasic [makeitbasic@notlogged] has left #minecrafthelp
#2117 [17:27] <CptSpaceToaster> megamonster290 - did you restart your computer after the driver installed?
#2118 [17:27] <CC> ok im done
#2119 [17:27] <megamonster290> cptSpaceToaster what next? screen is still black when i try to play game....ty
#2120 [17:27] * Contex|Away is now known as Contex
#2121 [17:27] <megamonster290> o yes i did
#2122 [17:29] <CptSpaceToaster> megamonster290 - you were worried about your screen being very "shaky" did that go away?
#2123 [17:29] <megamonster290> no.
#2124 [17:30] <CptSpaceToaster> megamonster290 - Uhoh... well... please describe what happens... does the "shakiness" only come up when you do certain things?
#2125 [17:30] <AcerJack> Let me be more detailed: We have a new online account, we installed the java it asked for, we have an active internet connection, but the only option is for us to Buy Game, and who will buy something that doesn't work?
#2126 [17:31] <megamonster290> no its constant. the words are hard to read
#2127 [17:31] <CptSpaceToaster> megamonster290 - did the driver installation ask you to restart your computer?
#2128 [17:31] <megamonster290> yes
#2129 [17:31] <CC> how long will it take for you guys to read the dxd thing?
#2130 [17:32] * Bugboy1028 [Bugboy1028@notlogged] has joined #minecrafthelp
#2131 [17:32] <cestislife|away> CC, you haven't given us the link.
#2132 [17:32] * Minimouse [Minimouse@notlogged] has joined #minecrafthelp
#2133 [17:32] * Minimouse [Minimouse@notlogged] has quit. (Client Quit)
#2134 [17:32] <CC> http://pastebin.com/BSaswg0z
#2135 [17:32] <CptSpaceToaster> megamonster290 I know this is repetative, but please try restarting your computer once again... if not, we'll have to fix that issue
#2136 [17:33] <megamonster290> k
#2137 [17:33] * CptSpaceToaster considers his recent grammar for a moment... and resolves to do a better job.
#2137 [17:34] <Siouxsie> wont download all the way?
#2138 [17:35] * Valerie [Valerie@notlogged] has quit. (Read error: Connection reset by peer)
#2139 [17:35] <AcerJack> Update: Finally found Download minecraft.zip for macosx and it looks like best option is to play offline? Is that the expected behaviour for non-premium demo mode?
#2140 [17:36] <cestislife|away> Yes AcerJack.
#2141 [17:36] <cestislife|away> Demo mode only allows you to play offline.
#2142 [17:36] <cestislife|away> And for a limited time before the world is reset.
#2143 [17:36] <AcerJack> OK, thanks; we'll work with that. Wish the instructions actually SAID that :) logging out. Regards.
#2144 [17:37] <DiskDaemon> I believe that the online demo must be played before the offline demo can work too
#2145 [17:37] <DiskDaemon> I believe that the online demo must be played before the offline demo can work too
#2146 [17:37] * AcerJack [AcerJack@notlogged] has left #minecrafthelp
#2147 [17:37] <DiskDaemon> due to a bug in the offline launcher
#2148 [17:37] <cestislife|away> There's an online demo?
#2149 [17:37] <DiskDaemon> minecraft.net/demo
#2150 [17:37] <cestislife|away> That's still offline though, since you can't play online.
#2151 [17:37] <Siouxsie> On the website it says its a common error for what is happening to me but i cant figure it out please
#2152 [17:38] <CC> how long will it take for you guys to read the dxd thing?
#2153 [17:38] * jack1 [jack1@notlogged] has joined #minecrafthelp
#2154 [17:38] <DiskDaemon> a matter of seconds
#2155 [17:38] <CC> sorry for being unpatient
#2156 [17:38] * megamonster290 [megamonster290@notlogged] has joined #minecrafthelp
#2157 [17:38] <megamonster290> i restarted. my screen is till shaky
#2158 [17:39] <megamonster290> still
#2159 [17:39] <jack1> wanna get into my account but i forgot my password and my email account
#2160 [17:39] <DiskDaemon> tyteen4a03: I'll wait for clearance from you before stepping on your toes
#2161 [17:39] <tyteen4a03> DiskDaemon, oops
#2162 [17:39] <tyteen4a03> DiskDaemon, yes, his computer is too old for MC
#2163 [17:39] * boombacon [boombacon@notlogged] has joined #minecrafthelp
#2164 [17:39] <boombacon> hi
#2165 [17:39] * tyteen4a03 needs to stop multitasking
#2165 [17:40] <cestislife|away> jack1, read these articles http://help.mojang.com/customer/portal/articles/search?q=forgot
#2166 [17:40] <jack1> Oh cool thanks
#2167 [17:40] <boombacon> i was downloading minecraft and it said i needed a java update an di was wondering if it was a safe program
#2168 [17:41] <cestislife|away> Java is what you need to run the game.
#2169 [17:41] <GreyVulpine> boombacon - Yes it is
#2170 [17:41] <boombacon> Version 7 Update 11
#2171 [17:41] <boombacon> is safe
#2172 [17:41] <cestislife|away> Yes.
#2173 [17:41] <DiskDaemon> Yes, java is safe. The web plugin for java can have security issues, but that's mostly for security experts to worry about
#2174 [17:41] <cestislife|away> Yes, it is.
#2175 [17:41] <Siouxsie> come on. ive been here for a half hour and 3 people respond to him
#2176 [17:41] <CC> ...
#2177 [17:41] <boombacon> because im better
#2178 [17:42] <megamonster290> cptspacetoaster??????
#2179 [17:42] <boombacon> damn right
#2180 [17:42] <boombacon> nothing will change
#2181 [17:42] <megamonster290> my screen is still black
#2182 [17:43] * KindTwo [KindTwo@notlogged] has joined #minecrafthelp
#2183 [17:43] * KindOne [KindOne@notlogged] has quit. (Ping timeout: 380 seconds)
#2184 [17:43] <CC> it seems like all the helpers are not on
#2185 [17:43] <boombacon> delete minecraft and redownload it .. when you ar esigning in press force update in the option menu...if u have any mods re dowload them aswell
#2186 [17:43] * KindTwo is now known as KindOne
#2187 [17:44] <Siouxsie> it seems like i want my money back....
#2188 [17:44] * boombacon [boombacon@notlogged] has quit. (Client Quit)
#2189 [17:44] <CC> i dont think you coulld get a refund
#2190 [17:44] <GreyVulpine> http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#2191 [17:45] <Siouxsie> well they are going to have a angry white lady up in there business here soon
#2192 [17:45] <CC> nvm
#2193 [17:45] <DiskDaemon> CC: There is a proper refund policy
#2194 [17:45] <Siouxsie> I just bought it yesterday
#2195 [17:46] <CC> oh, not me
#2196 [17:46] <Siouxsie> because i wanted to be good and not illegally download it.
#2197 [17:46] * TR [TR@notlogged] has quit. (Quit: Web client closed)
#2198 [17:46] <CC> tim waiting for someone to read my dxd thing
#2199 [17:47] * jack1
#2199 [17:47] <DiskDaemon> CC: tyteen4a03 told you that your computer was too old to be able to play Minecraft
#2200 [17:47] <CptSpaceToaster> sorry megamonster290 - I got a little busy all of a sudden
#2201 [17:47] <tyteen4a03> DiskDaemon, no, I meant megamonster290
#2202 [17:47] <CC> but i played it on my comp before
#2203 [17:47] <tyteen4a03> DiskDaemon, for CC, I have yet to receive a dxdiag from him
#2204 [17:47] <CptSpaceToaster> megamonster290 - do you have windows vista 64 bit installed?
#2205 [17:47] <jack1> Still can't get into my account :/
#2206 [17:47] <tyteen4a03> and for Siouxsie, I missed his issue
#2207 [17:48] <tyteen4a03> CptSpaceToaster, he does
#2208 [17:48] <DiskDaemon> tyteen4a03: [11:32:37] <CC> http://pastebin.com/BSaswg0z
#2209 [17:48] <tyteen4a03> have no idea if it's 64bit, but it's only 2GHz
#2210 [17:48] <Siouxsie> been here for 40 min. It wont download all the way
#2211 [17:48] <tyteen4a03> okay
#2212 [17:48] <CptSpaceToaster> tyTeen4a03... oh.. then the 64 bit os would probably be better than the generic vista
#2213 [17:48] <DiskDaemon> If the update doesn't want to complete, it's almost certainly your antivirus program preventing Minecraft from getting the files that it needs. A solution to that is to temporarily disable your antivirus program and then try again.
#2214 [17:48] <tyteen4a03> CptSpaceToaster, if there isn't a 64bit CPU there wouldn't be a 64bit OS
#2215 [17:49] * cacawley [cacawley@notlogged] has joined #minecrafthelp
#2216 [17:49] <tyteen4a03> Siouxsie, I am currently working on other stuff so maybe DiskDaemon or CptSpaceToaster may be able to assist you better
#2217 [17:49] <tyteen4a03> Siouxsie, what happens when you go to minecraft.net/download?
#2218 [17:49] <CptSpaceToaster> TyTeen4a03 We gave him the generic driver for his card... both of us did...
#2219 [17:49] <jack1> there's no way into my account :(
#2220 [17:50] <tyteen4a03> CptSpaceToaster, anything Intel that does not have the word HD in is too old for Minecraft
#2221 [17:50] <cacawley> I cannoter the command at the server angestions
#2222 [17:50] <tyteen4a03> CptSpaceToaster, there is a workaround by Lord_Ralex for XP but it doesn't exist on Vista/7/8
#2223 [17:50] <Siouxsie> i already downloaded it i go to run it and it says "would you like to update yes not now" i click not now and it says download done but it isnt done at the load bar
#2224 [17:50] <tyteen4a03> cacawley, were you here before?
#2225 [17:50] <cacawley> No
#2226 [17:50] <tyteen4a03> cacawley, can you describe your issue again?
#2227 [17:50] <megamonster290> idk. but my words are shaky im having a hard time reading
#2228 [17:50] <CptSpaceToaster> tytee4a03... then lets at least fix the shakyness issue... is that what you were doing with the 2GHz fix?
#2229 [17:50] <tyteen4a03> CptSpaceToaster, what?
#2230 [17:51] <cacawley> I cannot enter commands on the minecraft server
#2231 [17:51] <tyteen4a03> Siouxsie, try turning off any antiviruses or firewalls that you have, given that you have never played Minecraft on this computer before
#2232 [17:51] <tyteen4a03> cacawley, where are you entering these commands?
#2233 [17:51] <jack1> Oh my gosh, I can't get into my account. I forgot my password and my email password, What do I do?
#2234 [17:51] <cacawley> The opt.txt does not work either
#2235 [17:51] <Siouxsie> how do i do that (ive tried before i just want to make sure im doing it right)
#2236 [17:51] <cacawley> on the server console
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#2239 [17:52] <tyteen4a03> jack1, if you forgot both, you will need to find your transaction ID and manually reset your password by emailing the mail provider AND Mojang
#2240 [17:52] <tyteen4a03> ??> jack1 mojang/email
#2241 [17:52] <VoxelHead> jack1: (mojang/email) You can email Mojang by going here: http://help.mojang.com/customer/portal/emails/new
#2242 [17:52] <tyteen4a03> DiskDaemon, CptSpaceToaster: just a heads up, I have no idea about the server
#2243 [17:52] <CptSpaceToaster> Tyteen4a03 do you remember copypasting that link to the video driver? If you do, can I have it again (Had to restart and now on a different computer)
#2244 [17:52] <jack1> Okay thanks
#2245 [17:52] <tyteen4a03> megamonster290, here is the link to your video driver from HP's website http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=pv-59448-1&cc=us&dlc=en&lc=en&os=2093&product=3715498&sw_lang=
#2246 [17:52] <tyteen4a03> CptSpaceToaster, that
#2247 [17:53] <tyteen4a03> megamonster290, ignore us
#2248 [17:53] <CC> so, is my computer too old?
#2249 [17:53] <megamonster290> ok, but am i supposed to install driver again?
#2250 [17:53] <cacawley> Log and chat windows does not allow input
#2251 [17:53] <Siouxsie> how do i turn off firewall and antivirus?
#2252 [17:53] <CptSpaceToaster> Megamonster290 - let me check to see if it's any different from another driver on the same website
#2253 [17:54] <cestislife|away> cacawley, Escape, Options, Mutiplayer settings. Make sure Chat is on Shown
#2254 [17:54] <CptSpaceToaster> Megamonster290 - I think we accidentally gave you the 32bit driver install... our mistake
#2255 [17:54] <CptSpaceToaster> Megamonster290 can you verify that you have a 64bit vista installation
#2256 [17:55] <megamonster290> where do i find that
#2257 [17:55] <tyteen4a03> megamonster290, the quickest way is to find that dxdiag report in your Browser history and give it to us again
#2258 [17:55] <CptSpaceToaster> Megamonster290 - yes... sorry, I lost that after switching computers...
#2259 [17:55] <DiskDaemon> Here it is - [10:22:01] <megamonster290> http://pastebin.com/UghMAhYG
#2260 [17:55] <CptSpaceToaster> ty
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#2262 [17:56] <cacawley> chat is set to shown
#2263 [17:56] <cestislife|away> 32 bit.
#2264 [17:56] * TyanColte|2 [TyanColte|2@notlogged] has joined #minecrafthelp
#2265 [17:56] <cacawley> I also tried from a client but it said I did it have permissions /op username
#2266 [17:56] <cacawley> I also tried from a client but it said I did it have permissions /op username
#2267 [17:56] * LanMandragoran [LanMandragoran@notlogged] has left #minecrafthelp
#2268 [17:56] <CptSpaceToaster> There we are.... so it looks like we installed the correct driver after all Megamonster290... thats some good news... now lets try to fix your blurry screen issue
#2269 [17:56] * punkin_bear [punkin_bear@notlogged] has joined #minecrafthelp
#2270 [17:57] <bob> minecraft will not load on computer. when I open it, it goes to "Done Downloading" with status bar but never finishes loading. Any ideas on how to help?
#2271 [17:57] <punkin_bear> i got a blank screen when i go to play it
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#2273 [17:57] <cestislife|away> bob, turn off your antivirus and try again.
#2274 [17:57] <Siouxsie> come on!
#2275 [17:57] <CptSpaceToaster> Megamonster290 - When you right click your desktop, does an Intel-Graphics option apppear (Or something along those lines)
#2276 [17:58] <CC> is diskdeamon working on my problem?
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#2278 [17:58] <DiskDaemon> Siouxsie: Sorry, but I have to head off shortly
#2279 [17:58] <Siouxsie> well no one is helping me
#2280 [17:58] <CptSpaceToaster> We all are helping others....
#2281 [17:58] <DiskDaemon> Siouxsie: What is your problem?
#2282 [17:58] <punkin_bear> me either
#2283 [17:58] <Siouxsie> same thing as bob
#2284 [17:58] <clarjon1> <Siouxsie> how do i turn off firewall and antivirus?
#2285 [17:59] <DiskDaemon> Who's bob? (/me attention has been elsewhere)
#2286 [17:59] <clarjon1> That depends on what firewall and antirvirus you use
#2287 [17:59] <punkin_bear> my screen turns white when you go to the home page
#2288 [17:59] <punkin_bear> and cannot play the game
#2289 [17:59] <Siouxsie> bob was like four posts before i said come on
#2290 [17:59] <cacawley> The server and client are on teh same pc
#2291 [17:59] <Siouxsie> I already turned off firewall and antivirus and it still wont work
#2292 [17:59] <DiskDaemon> Siouxsie: Let's simplify things, with a reinstall
#2293 [17:59] <DiskDaemon> ??> Siouxsie win/reinst
#2294 [18:00] <VoxelHead> Siouxsie: (win/reinst) To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2295 [18:00] <clarjon1> Siouxsie: Please bear with us. We are not paid employees of Mojang, we are people who like the game, and try to help others :)
#2296 [18:00] * mike_ [mike_@notlogged] has quit. (Client Quit)
#2297 [18:00] <punkin_bear> its still white people
#2298 [18:00] <DiskDaemon> Siouxsie: Then after that, we'll see what we can learn from a crash report http://www.minecraftwiki.net/wiki/Crash#How_to_get_a_crash_report
#2299 [18:00] <megamonster290> yes graphcs options personization
#2300 [18:01] <CptSpaceToaster> Megamonster290 - go ahead and open that
#2301 [18:01] <megamonster290> i opened personalization
#2302 [18:02] <CptSpaceToaster> Megamonster290 I don't have a picture in front of me, but I'm looking for screen options... do you see a setting labeled 30 or 60 Hz anywhere?
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#2304 [18:03] <Siouxsie> You have to understand that when you have been trying to get help for almost an hour and someone just now gets on and gets their question answered its irritating
#2305 [18:03] <megamonster290> 32 bit or 16 bit???? right place
#2306 [18:03] <Siouxsie> Voxe1Head thank you that worked.
#2307 [18:03] <CC> i have to wait too you know...
#2308 [18:03] <CptSpaceToaster> megamonster290... close, we are looking for something called "refresh rate"
#2309 [18:03] <DiskDaemon> Siouxsie: Understandably so - this place is not staffed by employees. It just has volunteers froma round the world, who love the game and who want to help others
#2310 [18:03] <DiskDaemon> Tip - VoxelHead is a bot that is mostly under our control
#2311 [18:03] <DiskDaemon> ?? bot
#2312 [18:03] <VoxelHead> bot: I just type quickly.
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#2314 [18:04] <cacawley> I tried opt.txt in the root and the worl dir
#2315 [18:04] * |_ocke [|_ocke@notlogged] has quit. (Read error: Connection reset by peer)
#2316 [18:04] <Siouxsie> I know, its not staffed by employees. You eventually helped but it just sucks when someone comes in and gets a quick answer to the same question I wated a half an hour for
#2317 [18:05] <bob> Thank you "Siouxsie" Deleting files and re-opening the minecraft file worked! I appreciate your time and help!
#2318 [18:05] <DiskDaemon> Siouxsie: I'm glad that we're been able to get your issue sorted out, and I'm saddened that others hadn't started with such basics first
#2319 [18:05] <CptSpaceToaster> Siouxsie... we are not the only source of information... consider Googleing your question next time, we want to help everyone... but oftentimes, this dosn't happen if we are already helping others...
#2320 [18:06] * bob [bob@notlogged] has quit. (Quit: Web client closed)
#2321 [18:06] <Siouxsie> Yes I did try googling it but everything just said to turn off anti virus and firewall. Im happy that I got help and thank you. Im not trying to be mean or anything.
#2322 [18:06] <CptSpaceToaster> Megamonster290 - Dinner is happening, look under the "monitor" tab, and try chaning the Screen Refresh Rate to another setting... I will be back soon...
#2323 [18:07] <CC> http://pastebin.com/BSaswg0z
#2324 [18:07] * CptSpaceToaster will return after dinner has happened...
#2324 [18:08] <CC> is anybody on?
#2325 [18:08] <DiskDaemon> CC: Please remind me of what your trouble is?
#2326 [18:08] <tyteen4a03> Siouxsie: I would also like to apologize for the long response time, however I am currently stacked with work
#2327 [18:08] <CC> when i click on the mc icon nothing hsppens
#2328 [18:08] <tyteen4a03> I wonder if I have the deli counter
#2329 [18:08] <tyteen4a03> .on
#2330 [18:09] <tyteen4a03> nope
#2331 [18:09] <tyteen4a03> oh well
#2332 [18:09] <DiskDaemon> CC: Okay, let's see if we can get some details about what is going on there http://www.minecraftwiki.net/wiki/Crash#How_to_get_a_crash_report
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#2335 [18:10] <Siouxsie> Its ok I'm thankful that we figured it out today, or else I would have just gave up and got a refund. Thank you for your time.
#2336 [18:11] <CC> i dont know what happened to my files though i downloaded them a few times
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#2340 [18:11] <cacawley> I also cannot connect to another session if I open a single to Lan. I have two user ids' I get a permission denied.
#2341 [18:11] * NightshadeMC [NightshadeMC@notlogged] has quit. (Client Quit)
#2342 [18:12] * Siouxsie [Siouxsie@notlogged] has quit. (Quit: Web client closed)
#2343 [18:12] <cacawley> Or a connections failed
#2344 [18:12] <cacawley> I can connect two users tserver but I cannot change the options to creativeothe
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#2347 [18:14] <megamonster290> ok. cptspacetoaster. my screen is fine. now we need to figure out why my game is a black screen
#2348 [18:14] <cestislife|away> megamonster290, did you try a reinstall of the game?
#2349 [18:15] <megamonster290> yes. nothing
#2350 [18:15] <DiskDaemon> Let us find out why it does not work - http://www.minecraftwiki.net/wiki/Crash#How_to_get_a_crash_report
#2351 [18:16] <megamonster290> i tried to make my own crash report, but that wasnt working for me.
#2352 [18:16] <DiskDaemon> From those instructions there?
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#2354 [18:18] <CC> my computer wont pull up the login screen, thats the problem
#2355 [18:19] <DiskDaemon> CC: Yes, that's the problem. We can learn more about what is causing your problem when you go through the steps for a crash report
#2356 [18:19] <CC> it said my system cant find the path
#2357 [18:19] * jack1 [jack1@notlogged] has quit. (Ping timeout: 180 seconds)
#2358 [18:20] <DiskDaemon> CC: Wonderful - there is a solution to that
#2359 [18:20] <CC> ok
#2360 [18:20] * Contex is now known as Contex|Away
#2361 [18:21] <DiskDaemon> CC: Please install the 64-bit version of Java from http://www.java.com/en/download/manual.jsp
#2362 [18:22] <cacawley> deleted everthing and started over same issue, tried it on two different computers so I guess it will not work for me. Wasted money on a second license :(
#2363 [18:22] * cacawley [cacawley@notlogged] has quit. (Quit: Web client closed)
#2364 [18:22] <CC> i downloaded it. what next?
#2365 [18:22] <DiskDaemon> install it?
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#2367 [18:26] <megamonster290> how do you reinstall? i just forced updated
#2368 [18:26] <CC> ok i just downloaded it
#2369 [18:27] * atoms12123 [atoms12123@notlogged] has joined #minecrafthelp
#2370 [18:27] <atoms12123> Hi there everyone!
#2371 [18:27] <CC> hello
#2372 [18:27] <atoms12123> Is this the right place to come if my MC keeps crashing? xD
#2373 [18:27] <xmas> It is
#2374 [18:28] <DiskDaemon> ?? megamonster290 win/reinst
#2375 [18:28] <DiskDaemon> ??> megamonster290 win/reinst
#2376 [18:28] <VoxelHead> megamonster290: (win/reinst) You may need to reinstall the locally installed files that Minecraft puts into place.
#2377 [18:28] <VoxelHead> megamonster290: (win/reinst) To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2378 [18:28] <CC> its working thanks diskdaemon!!!! :D
#2379 [18:28] <DiskDaemon> you're welcome
#2380 [18:29] <atoms12123> I have absolutely 0 idea why my Minecraft crashes after login. Would anyone have any ideas, or is a crash report needed?
#2381 [18:30] <DiskDaemon> Information will help us to learn why
#2382 [18:30] <xmas> A crash report is very useful, do you have one?
#2383 [18:30] <DiskDaemon> Let us find out why it does not work - http://www.minecraftwiki.net/wiki/Crash#How_to_get_a_crash_report
#2384 [18:31] <atoms12123> Where should I post it? Right here? Like the full text and all?
#2385 [18:31] <xmas> ?? pastebin
#2386 [18:31] <VoxelHead> pastebin: Pastebin is a service run at http://www.pastebin.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click 'Submit', and give us the URL the site takes you to, and we can see what you have pasted.
#2387 [18:32] <atoms12123> http://pastebin.com/DXdGaZze
#2388 [18:32] <atoms12123> Thanks guys. xD
#2389 [18:32] <megamonster290> i get the windows+r and %AppData%. but then what do i do
#2390 [18:33] <DiskDaemon> atoms12123: Can you please use the official release of Minecraft for the purposes of getting things going?
#2391 [18:33] <xmas> ??> atoms12123 win/dxdiag
#2392 [18:33] <VoxelHead> atoms12123: (win/dxdiag) Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#2393 [18:33] <VoxelHead> atoms12123: (win/dxdiag) Open the file you just saved, and copy the contents. Paste them on http://pastebin.com/ and click Submit. Then, copy the link in your browser's address bar and paste it back here.
#2394 [18:34] <DiskDaemon> This will be a problem when it comes to troubleshooting things -> "Minecraft Version: 13w04a"
#2395 [18:34] <atoms12123> Sure let me switch over.
#2396 [18:35] <atoms12123> Ok, here is the 1.4.7 crash report http://pastebin.com/nm810HpP
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#2398 [18:36] <DiskDaemon> Good one, please carry on with the dxdiag report thing
#2399 [18:37] <CptSpaceToaster> Megamonster290 I have returned from dinner, glad to hear that your screen is better!
#2400 [18:37] <CptSpaceToaster> Megatmonster290 - but I have some bad knews... your GFX card isn't able to run minecraft... I apologize...
#2401 [18:37] <megamonster290> yes. thank you. now to get my game working.
#2402 [18:37] <CptSpaceToaster> megamonster290 from a couple of the other support-erators here... I recieved the message:
#2403 [18:38] <CptSpaceToaster> "Any intel card that does not have HD in its title or designation will be unable to run minecraft"
#2404 [18:38] <atoms12123> http://pastebin.com/rjksDke1
#2405 [18:38] * Owexz|Away is now known as Owexz
#2406 [18:39] <DiskDaemon> atoms12123: Feel like carrying on? I have to head off now
#2407 [18:39] <atoms12123> Yeah: http://pastebin.com/rjksDke1
#2408 [18:39] <megamonster290> what??????? i spent all day on this computer and money for this not to work.. OMG OMG OMG.......
#2409 [18:39] <DiskDaemon> xmas: sorry, that was meant for you :)
#2410 [18:39] <atoms12123> Ah. xD
#2411 [18:40] <CptSpaceToaster> megamonster290 I raised my eyebrow a little bit too, but I'm willing to trust what Tyteen4a03 said and others...
#2412 [18:40] * E__ [E__@notlogged] has quit. (Client Quit)
#2413 [18:40] <tyteen4a03> CptSpaceToaster, eh?
#2414 [18:40] <tyteen4a03> oh
#2415 [18:41] <CptSpaceToaster> TyTeen4a03 can you write a small response to megamonster290... I feel terribly for trying to help him and having to tell him is hardware is inadequate...
#2416 [18:41] <megamonster290> how do i get my money back when i bought a card and scratched off the code. im not mad at you. im just disguisted
#2417 [18:41] <tyteen4a03> megamonster290, physical gift cards are non-refundable
#2418 [18:42] <megamonster290> is it my hardware or my computer screen??
#2419 [18:42] <tyteen4a03> megamonster290, may this be your hint to upgrade to a better computer, from my record yours is at least 5 years old
#2420 [18:42] <tyteen4a03> megamonster290, hardware
#2421 [18:42] <xmas> ??> atoms12123 gpu/discrete
#2422 [18:42] <VoxelHead> atoms12123: (gpu/discrete) Some laptops have 'discrete GPUs', which detect when games and the like are being run, and switch from the weaker GPU (usually Intel) to the strong (usually AMD or NVIDIA). Unfortunately, the mode detection is not foolproof, and Minecraft is often not detected as a graphics-intensive program, even though it is.
#2423 [18:42] <VoxelHead> atoms12123: (gpu/discrete) Some possible fixes for this are installing a more capable Intel GPU driver, or changing a BIOS setting to always use the better GPU. Details on each of these options can be found at http://bit.ly/ORHfpX
#2424 [18:43] <megamonster290> thanks for you help. Sorry if i got mad.
#2425 [18:43] <CptSpaceToaster> megamonster290 hold up for a second
#2426 [18:43] <CptSpaceToaster> megamonster290 - do you have some time, or are you willing to find and install another gfx card?
#2427 [18:43] <tyteen4a03> xmas, fancy name
#2428 [18:43] <megamonster290> we changed computer screen cuz the one that come
#2429 [18:43] <tyteen4a03> megamonster290, are you saying that before changing the screen, Minecraft workeD?
#2430 [18:43] <atoms12123> Would there be any reason that my computer all of a sudden started with this? Like, it worked fine 100s of times before.
#2431 [18:43] <megamonster290> with it was out of range. i thought it was hd
#2432 [18:44] <xmas> tyteen4a03, mmm yeah, at home atm.. trying to hide in some other channels..
#2433 [18:44] <megamonster290> but it worked until i tried to make it full screen
#2434 [18:44] <tyteen4a03> megamonster290, OH
#2435 [18:44] <tyteen4a03> ??> megamonster290 win/.minecraft
#2436 [18:44] <VoxelHead> megamonster290: (win/.minecraft) To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type "%AppData%\.minecraft", and click OK.
#2437 [18:44] <tyteen4a03> megamonster290, from there find options.txt and delete it
#2438 [18:44] <xmas> we have
#2439 [18:44] <tyteen4a03> oh
#2440 [18:44] <xmas> ?? deloptions
#2441 [18:45] <VoxelHead> deloptions: You may need to reset your Minecraft settings to default. To do so, open your .minecraft directory and delete the files called 'options.txt'.
#2442 [18:45] <xmas> now
#2443 [18:45] <tyteen4a03> well durr
#2444 [18:45] <tyteen4a03> then yeah
#2445 [18:45] <CptSpaceToaster> ._.
#2446 [18:45] <megamonster290> ok
#2447 [18:45] <CptSpaceToaster> it took us way to long to pull up that minecraft had been function previously... but it died upon full screen maximisation...
#2448 [18:46] <xmas> Wow i miss 2 screens, i might have to hook my TV up as a second screen for the time being..
#2449 [18:46] <CptSpaceToaster> megamonster290 after deleting your options.txt try reopening minecraft.exe and logging in... also it would be wise to not to enter fullscreen mode...
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#2451 [18:47] <tyteen4a03> CptSpaceToaster, I usually ask "Has minecraft worked before?" before starting troubleshooting
#2452 [18:47] <megamonster290> well it came on.
#2453 [18:47] <megamonster290> so if i go into full screen itll crash again?
#2454 [18:48] <xmas> ?? causality
#2455 [18:48] <VoxelHead> causality: If, as soon as you changed something (like, say, adding a mod or texture pack), everything goes pear-shaped and no longer works, is is most likely that the recent change was the probable cause of the problems.
#2456 [18:48] <VoxelHead> causality: Undo what you did that broke everything. That may unbreak things. See also win/reinst mac/reinst or linux/reinst, depending on your OS.
#2457 [18:49] <CptSpaceToaster> Megaminster290 - Instead of entering fullscreen mode, can you maximise the window? You'll still have the windows X in the top right corner, but It should allow you to have a larger minecraft exerience...
#2458 [18:50] <CptSpaceToaster> Tyteen4a03 thanks for the tip... I don't even remember where we started but we obviously missed this step, thanks
#2459 [18:50] <megamonster290> thanks. like i said sorry for getting angry. not your fault. thank so much for helping me..... ;}
#2460 [18:51] <CptSpaceToaster> Megamonter290- That's probably some of my fault... but hey... it works now...
#2461 [18:51] <CptSpaceToaster> Megamonter290 - Come back if you have any other issues! (And apparently don't ask for my help :))
#2462 [18:51] * CptSpaceToaster laughs at his own stupid joke.
#2462 [18:52] <megamonster290> i will ask for you. thank you!! your wonderful.
#2463 [18:52] * CptSpaceToaster thanks tyteen4a03 for acutally solving the problem
#2463 [18:52] <tyteen4a03> CptSpaceToaster, eh?
#2464 [18:52] <CptSpaceToaster> can anyone dig up the logs? I want to see how that convo started?
#2465 [18:53] * HLD456 [HLD456@notlogged] has joined #minecrafthelp
#2466 [18:53] <CptSpaceToaster> Im curious to see what I said, or if I had adopted the problem from another suppor-erator
#2467 [18:53] * Me4502|Away is now known as Me4502
#2468 [18:53] <tyteen4a03> hang on
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#2473 [18:54] <Explo> How do i use an smp to play multiplayer?
#2474 [18:55] <tyteen4a03> CptSpaceToaster, you picked it up from Ely|afk
#2475 [18:55] <Explo> How does it work, basically?
#2476 [18:55] <CptSpaceToaster> Can I blame Ely then?
#2477 [18:55] <megamonster290> Hello, i am somone else now, that was my parent chating to you, i need to know how to get rid the lag.
#2478 [18:56] <xmas> CptSpaceToaster, http://kealper.com/irclogs/2013-01-26
#2479 [18:56] <HLD456> Just purchased Minecraft from Mojang, email user name and password works for Mojang account but not to login to minecraft it sames username not found. Any suggestions??
#2480 [18:57] <Explo> How do i play multiplayer???
#2481 [18:57] * megamonster290 [megamonster290@notlogged] has quit. (Quit: Web client closed)
#2482 [18:57] <xmas> Explo, You need to add servers to the server list
#2483 [18:57] <xmas> ?? smp/servers
#2484 [18:57] <VoxelHead> smp/servers: There currently is no master list of all SMP servers. Fan-made indexes include http://minestatus.net/ - http://www.mcserverlist.net/ - http://www.reddit.com/r/mcservers - http://minecraftservers.net/ - http://minecraft.dk/mcserverlist/
#2485 [18:57] <VoxelHead> smp/servers: You can also find a list at the MC forums at http://www.minecraftforum.net/forum/31-servers/ . Also, try the #smp channel.
#2486 [18:57] <Explo> I don't know how to do that...
#2487 [18:58] <Ely|afk> CptSpaceToaster, I did ask if it ever worked before
#2488 [18:58] <Ely|afk> I never got a response
#2489 [18:58] * CptSpaceToaster places 38% of the normal alotment of blame on Elystus
#2489 [18:59] * Grimlock257 [Grimlock257@notlogged] has joined #minecrafthelp
#2490 [18:59] <Explo> How do i add servers to the server list?
#2491 [19:00] <CptSpaceToaster> Explo... the obvious answer is the "add servers" button, but you'll need to know the IP address for a server you want to join
#2492 [19:00] <xmas> Select multiplayer then add server, enter a name and the servers ip/domain for the server
#2493 [19:00] * |_ocke [|_ocke@notlogged] has joined #minecrafthelp
#2494 [19:00] <Explo> Where would i find the server domain?
#2495 [19:01] <CptSpaceToaster> Explo, server domains/IP's can be found in those links we sent you
#2496 [19:01] <CptSpaceToaster> ??> Explo smp/servers
#2497 [19:01] <Explo> Ok, ill be back... maybe
#2498 [19:01] <VoxelHead> Explo: (smp/servers) There currently is no master list of all SMP servers. Fan-made indexes include http://minestatus.net/ - http://www.mcserverlist.net/ - http://www.reddit.com/r/mcservers - http://minecraftservers.net/ - http://minecraft.dk/mcserverlist/
#2499 [19:01] * Deanothebeast30 [Deanothebeast30@notlogged] has joined #minecrafthelp
#2500 [19:01] <VoxelHead> Explo: (smp/servers) You can also find a list at the MC forums at http://www.minecraftforum.net/forum/31-servers/ . Also, try the #smp channel.
#2501 [19:01] <Deanothebeast30> hello, i am getting the connection refused:connect error when trying to join my bukkit server, how do i fix that?
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#2504 [19:02] <CptSpaceToaster> Deanothebease30... I hate to say it, but we don't support modded servers/clients in this channel, consider making a post on Minecraft Server Support instead
#2505 [19:02] <CptSpaceToaster> or
#2506 [19:03] <CptSpaceToaster> Deanothebeast30 Consider joining the #bukkit channel for related support
#2507 [19:03] <Deanothebeast30> k thankyou
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#2510 [19:04] <blindmidg3t> Help. Me and my friends cant login in to minecraft. what can we do?
#2511 [19:04] * HLD456 [HLD456@notlogged] has quit. (Quit: Web client closed)
#2512 [19:05] <tyteen4a03> blindmidg3t, what happens when you try?
#2513 [19:06] <tyteen4a03> CptSpaceToaster, whenever you see mods, throw ?? mods at them
#2514 [19:06] * Contex|Away is now known as Contex
#2515 [19:06] <blindmidg3t> we load up the laucher and click "login" and then it say "login failed". it is the correct username and password
#2516 [19:07] <tyteen4a03> blindmidg3t, has Minecraft worked before?
#2517 [19:07] <blindmidg3t> yes i have had it for about 2 years
#2518 [19:08] <tyteen4a03> blindmidg3t, do you remember what you did last before it stopped working?
#2519 [19:09] <blindmidg3t> nothing different than normal
#2520 [19:09] * dbomb5800 [dbomb5800@notlogged] has joined #minecrafthelp
#2521 [19:09] <tyteen4a03> blindmidg3t, what happens when you visit login.minecraft.net on your browser?
#2522 [19:09] <tyteen4a03> ??< index
#2523 [19:09] <tyteen4a03> CptSpaceToaster, http://mcfaq.hfbgaming.com/faqdatabase
#2524 [19:09] <tyteen4a03> CptSpaceToaster, here is a list of all factoids VoxelHead have
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#2527 [19:10] <blindmidg3t> it says bad login
#2528 [19:10] * Owexz is now known as Owexz|LoTRing
#2529 [19:10] <dbomb5800> order minecraft thursday night 1/24 can't get it to run
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#2531 [19:10] <tyteen4a03> blindmidg3t, have you recently upgraded to Java 7?
#2532 [19:10] <blindmidg3t> no
#2533 [19:10] <tyteen4a03> dbomb5800, are you using the Standalone launcher?
#2534 [19:10] <tyteen4a03> blindmidg3t, can you take a screenshot of your launcher and upload it to imgur.com?
#2535 [19:11] <dbomb5800> no
#2536 [19:11] <tyteen4a03> dbomb5800, download the standalone launcher from minecraft.net/download
#2537 [19:11] <dbomb5800> already tried that
#2538 [19:11] <Bry> I have a quick question if someone could please answer it
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#2540 [19:11] <Lord_Ralex> Bry, ?
#2541 [19:11] <tyteen4a03> Bry, shoot
#2542 [19:12] * nlc [nlc@notlogged] has joined #minecrafthelp
#2543 [19:12] <Bry> I want to buy Minecraft but if it doesn't work is there any way to get a refund?
#2544 [19:12] <tyteen4a03> Bry, do you wish to troubleshoot before issuing a refund?
#2545 [19:12] * CRAFTYCREATOR [CRAFTYCREATOR@notlogged] has joined #minecrafthelp
#2546 [19:12] <benhunter09> ?? Refund
#2547 [19:12] <VoxelHead> refund: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#2548 [19:13] <Bry> I was just wondering if the game doesn't work
#2549 [19:13] <tyteen4a03> Bry, if you're not sure whether your game is capable of running Minecraft, try the web demo at minecraft.net/demo
#2550 [19:13] <Bry> ok thank you
#2551 [19:13] <CRAFTYCREATOR> Does anyone know how to move mine craft from one profile on a mac to another?
#2552 [19:14] <Bry> i will also read the article
#2553 [19:14] <tyteen4a03> ??> CRAFTYCREATOR mac/.minecraft
#2554 [19:14] <VoxelHead> CRAFTYCREATOR: (mac/.minecraft) To get at Minecraft's locally stored files on a Mac, in the Finder, from the Go menu, select Home. Then open Library, Application Support. The folder you want is "minecraft".
#2555 [19:14] * Bry [Bry@notlogged] has quit. (Client Quit)
#2556 [19:14] <tyteen4a03> CRAFTYCREATOR, from there move everything inside it to a space where both profiles can access, then repeat the steps above and put it back
#2557 [19:14] <tyteen4a03> *on the second account
#2558 [19:14] * nlc [nlc@notlogged] has quit. (Client Quit)
#2559 [19:15] <blindmidg3t> http://blindmidg3t.imgur.com/all/
#2560 [19:15] <CRAFTYCREATOR> Thank u very much. gonna try it now.
#2561 [19:15] <tyteen4a03> blindmidg3t, your images are not public
#2562 [19:15] <Grim_Reaper> ^
#2563 [19:15] <Grim_Reaper> And therefor, we cannot see your midgetated.. images o.o?
#2564 [19:16] <tyteen4a03> CptSpaceToaster, important ones are ask(/wtf), attitude, bot (durr), os/reinst(/sh)(/bat), demo, gpu/*, error/*, fubar/*, forceupdate, irc/multitasking, dont/*, java/1.6, os/.minecraft(/*), win/(no)dxdiag(/bat)
#2565 [19:16] * CRAFTYCREATOR [CRAFTYCREATOR@notlogged] has quit. (Client Quit)
#2566 [19:16] <benhunter09> tyteen4a03: I like helping here too
#2567 [19:16] <blindmidg3t> try now
#2568 [19:16] <tyteen4a03> benhunter09, unfortunately my only memory of you at the moment is your join/quit frequency
#2569 [19:16] * dbomb5800 [dbomb5800@notlogged] has quit. (Quit: Web client closed)
#2570 [19:16] <benhunter09> Haha lol
#2571 [19:17] <tyteen4a03> CptSpaceToaster, there are also other (un)common issues that are listed on the factoid or on minecraftirc.net
#2572 [19:17] <blindmidg3t> http://blindmidg3t.imgur.com/all/
#2573 [19:17] <Grim_Reaper> [02:16] <@tyteen4a03> benhunter09, unfortunately my only memory of you at the moment is your join/quit frequency
#2574 [19:17] <Grim_Reaper> lold
#2575 [19:17] <tyteen4a03> blindmidg3t, hmm, looks normal
#2576 [19:17] <tyteen4a03> blindmidg3t, you might need to turn off all antiviruses and firewalls
#2577 [19:20] <blindmidg3t> no difference
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#2580 [19:21] <tyteen4a03> blindmidg3t, unfortunately I am a little bit busy right so I might be slower
#2581 [19:22] <blindmidg3t> its fine, its not a huge issue
#2582 [19:22] <tyteen4a03> blindmidg3t, when did login stopped working?
#2583 [19:22] <blindmidg3t> 4-5 days ago
#2584 [19:23] <tyteen4a03> blindmidg3t, have you ever used a pirated version of Minecraft before?
#2585 [19:23] <blindmidg3t> no
#2586 [19:23] <qwertytrains> What is the problem
#2587 [19:23] <qwertytrains> So I can determine if it is account or client side
#2588 [19:23] <tyteen4a03> qwertytrains, client side
#2589 [19:24] <qwertytrains> Ah
#2590 [19:24] <tyteen4a03> I am currently heavily multitasking so my brain is stuck
#2591 [19:24] <qwertytrains> Force updated yet?
#2592 [19:24] <tyteen4a03> qwertytrains, login failed comes from launcher
#2593 [19:24] * Vicki [Vicki@notlogged] has joined #minecrafthelp
#2594 [19:24] <Lord_Ralex> can you log in at http://minecraft.net ?
#2595 [19:24] <qwertytrains> Hmm,true
#2596 [19:25] <qwertytrains> What os are you running?
#2597 [19:25] <tyteen4a03> qwertytrains, Windows 7
#2598 [19:25] <tyteen4a03> Lord_Ralex, you have won the case from me, enjoy
#2599 [19:25] <Lord_Ralex> oh dear
#2600 [19:25] <Vicki> I bought minecraft this summer when I was using the Linux OS and for Christmas I got Windows 8. I don't know how to redownload Minecraft onto my computer
#2601 [19:25] <qwertytrains> Are you using a different client
#2602 [19:25] <tyteen4a03> Vicki, minecraft.net/download
#2603 [19:25] <qwertytrains> Yeah
#2604 [19:25] <Lord_Ralex> blindmidg3t, are you able to log in at minecraft.net?
#2605 [19:26] <blindmidg3t> yes
#2606 [19:26] <Vicki> errmahgerd thanks
#2607 [19:26] <qwertytrains> It is the client
#2608 [19:26] <qwertytrains> For sure that is...
#2609 [19:26] <qwertytrains> Okay
#2610 [19:26] <qwertytrains> Do you have any saves?
#2611 [19:27] <Lord_Ralex> qwertytrains, are you really going to ask them to nuke their .minecraft?
#2612 [19:27] <qwertytrains> I.e. any worlds
#2613 [19:27] <qwertytrains> Well
#2614 [19:27] <qwertytrains> It's the launcher problem
#2615 [19:27] <tyteen4a03> qwertytrains, the problem does not lie within the game
#2616 [19:27] <qwertytrains> We possibly need a redownload
#2617 [19:28] <Lord_Ralex> blindmidg3t, you said 3-4 days ago it stopped working?
#2618 [19:28] <CptSpaceToaster> Ty tyteen4a03... you have a recommended program to open that file you sent me?
#2619 [19:28] <blindmidg3t> 4-5 days
#2620 [19:29] <tyteen4a03> CptSpaceToaster, uh, it's a plaintext file
#2621 [19:29] <tyteen4a03> CptSpaceToaster, just throw it in your launcher and do some Ctrl+F
#2622 [19:29] <CptSpaceToaster> Tyteen4a03 it's all one line from what I can tell...
#2623 [19:29] <qwertytrains> Blindmidg3t, have you recently got a new antivirus or Internet provider?
#2624 [19:29] <blindmidg3t> no
#2625 [19:29] <qwertytrains> Okay
#2626 [19:29] <tyteen4a03> CptSpaceToaster, alternatively go ??< the topics in ##VoxelHead and use ?? index as your reference
#2627 [19:30] <xmas> CptSpaceToaster, what browser are you using? >.>
#2628 [19:30] <CptSpaceToaster> tyteen4a03 Yeah... that's what I did earlier
#2629 [19:30] <CptSpaceToaster> Firefox
#2630 [19:30] <blindmidg3t> it was Tuesday it stopped working
#2631 [19:30] <xmas> odd
#2632 [19:30] <CptSpaceToaster> IE open that? normally?
#2633 [19:30] <xmas> It should recognise \r\n fine
#2634 [19:30] * Contex is now known as Contex|Away
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#2636 [19:30] <xmas> copying into notepad will probably break it, use notepad++
#2637 [19:30] <blindmidg3t> it was tuesday that my friend and mine stopped working
#2638 [19:30] <Lord_Ralex> xmas, it ain't exactly reader-friendly ;)
#2639 [19:31] <CptSpaceToaster> http://i.imgur.com/bsNvrgv.png
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#2641 [19:31] <CptSpaceToaster> Navigating to the link simply prompts a download of the text for me... the ??< index sounds a little more usable
#2642 [19:32] <tyteen4a03> CptSpaceToaster, Notepad++
#2643 [19:32] <CptSpaceToaster> That do it? I don't have it installed on this machine... let me hop over to the other machine here...
#2644 [19:32] * CptSpaceToaster1 [CptSpaceToaster1@notlogged] has joined #minecrafthelp
#2645 [19:33] <CptSpaceToaster1> Oop... should probably sign out on the other one...
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#2653 [19:34] <CptSpaceToaster1> Beautiful... notepad++ does it wonders
#2654 [19:37] * Dracorat4 [Dracorat4@notlogged] has joined #minecrafthelp
#2655 [19:37] <Dracorat4> Hello?
#2656 [19:37] <benhunter09> Dracorat4: ask away!
#2657 [19:37] <xmas> Lord_Ralex, give me a minute, ill throw something together
#2658 [19:38] <Dracorat4> Well i need help because my minecraft.exe it works but the thing is when i enter a server it keeps freezing
#2659 [19:38] <Dracorat4> tIt didnt use to be like that
#2660 [19:38] <Dracorat4> It started yesterday
#2661 [19:38] <Dracorat4> Any help?
#2662 [19:38] <Lord_Ralex> xmas, .-. would be nice, stuck since it was not an account issue and things seem to be correct
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#2665 [19:39] <Dracorat4> No help?
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#2668 [19:40] <benhunter09> Dracorat4: does it happen on all servers you go on
#2669 [19:40] <Dracorat4> Yes
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#2672 [19:43] <Dracorat4> So there's no solution?
#2673 [19:43] * CptSpaceToaster1 looks at the other disparingly...
#2673 [19:43] <CptSpaceToaster1> I'll try
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#2676 [19:44] <CptSpaceToaster1> Dracorat4 do you have a local server you can try connecting to?
#2677 [19:44] <CptSpaceToaster1> or a server on your Pc?
#2678 [19:44] <Dracorat4> Meaning?
#2679 [19:44] <CptSpaceToaster1> If you don't know what that is, then it's fine... the answer is no
#2680 [19:44] <CptSpaceToaster1> alright
#2681 [19:45] <Dracorat4> I dont use servers for internet?
#2682 [19:45] <CptSpaceToaster1> is it ONLY servers?
#2683 [19:45] <Dracorat4> Oh
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#2685 [19:45] <Dracorat4> Yes i freeze on the servers
#2686 [19:45] <Dracorat4> ONLY
#2687 [19:46] <Dracorat4> Servers
#2688 [19:46] <CptSpaceToaster1> Alright... we're going to look for a crash report
#2689 [19:46] <Dracorat4> Ok :D
#2690 [19:46] <Dracorat4> It takes a while to enter a server and this happened yesterday
#2691 [19:47] <Shaun_> Are there known issues using the Minecraft emo on a Mac using Safari?
#2692 [19:47] <Shaun_> Sorry, Demo
#2693 [19:47] <CptSpaceToaster1> Dracorat4... are you on a Windows Computer?
#2694 [19:47] <Dracorat4> Yes
#2695 [19:47] <Dracorat4> Windows 7
#2696 [19:48] <CptSpaceToaster1> Alright, Im going to give you some directions first
#2697 [19:48] <CptSpaceToaster1> ??> Dracorat4 win/.minecraft
#2698 [19:48] <VoxelHead> Dracorat4: (win/.minecraft) To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type "%AppData%\.minecraft", and click OK.
#2699 [19:49] <Dracorat4> Done
#2700 [19:49] <CptSpaceToaster1> Dracorat4 let me know when you're there.
#2701 [19:49] <CptSpaceToaster1> alright, open .minecraft if havn't already
#2702 [19:49] <Dracorat4> Done
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#2704 [19:49] <CptSpaceToaster1> Dracorat4 Do you see a folder called crash-reports? http://i.imgur.com/GG3NOpt.png
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#2707 [19:50] <Dracorat4> Yes
#2708 [19:50] <Dracorat4> i clicked on it
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#2711 [19:51] <CptSpaceToaster1> Dracorat4 you probabl have a lot of files in here... find your most recent one
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#2714 [19:51] <Dracorat4> My most recent was in 12-24-24
#2715 [19:51] <Dracorat4> But i dont got a recent one
#2716 [19:51] <CptSpaceToaster1> well now...
#2717 [19:52] <Dracorat4> 12-24-12*
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#2721 [19:53] <CptSpaceToaster1> Dracorat4 Im trying to recall how to force another report... If I remember correctly, it involves opening up command prompt and navigating to where you had placed minecraft.exe
#2722 [19:53] * Shaun_ [Shaun_@notlogged] has quit. (Quit: Web client closed)
#2723 [19:53] <xmas> Gone_Ralex, Here, but it wont update automatically like the other one does https://dl.dropbox.com/u/73774243/MCFAQ.txt
#2724 [19:53] * [iPod]hunter09 is now known as benhunter09
#2725 [19:53] <CptSpaceToaster1> Dracorat4 Have you used command prompt before?
#2726 [19:54] <Dracorat4> Yes
#2727 [19:54] <CptSpaceToaster1> Go ahead and open it now
#2728 [19:54] <Dracorat4> ok
#2729 [19:54] <Dracorat4> There
#2730 [19:54] <CptSpaceToaster1> now... do you remember where you placed minecraft.exe?
#2731 [19:54] <CptSpaceToaster1> Is it in your downloads folder? or maybe your desktop?
#2732 [19:54] <CptSpaceToaster1> =
#2733 [19:55] <Dracorat4> In my downloads?
#2734 [19:55] <CptSpaceToaster1> Well... we need to be sure
#2735 [19:55] <Dracorat4> and then i put it in my tabs like the bottom desktop tabs
#2736 [19:55] <CptSpaceToaster1> it's probably still in your downloads folder
#2737 [19:55] <Dracorat4> Wait is in my desktop also
#2738 [19:55] * Andrio|Sleep is now known as Andrio
#2739 [19:55] <Dracorat4> That little grass icon
#2740 [19:56] <CptSpaceToaster1> we need the actual location of Minecraft.exe not a shortcut you may have installed...
#2741 [19:56] <CptSpaceToaster1> here
#2742 [19:56] <CptSpaceToaster1> open up Windoes explorer, and find your downloads folder
#2743 [19:56] <Dracorat4> Is in my downloads
#2744 [19:56] <CptSpaceToaster1> Good
#2745 [19:56] <CptSpaceToaster1> ok
#2746 [19:56] <CptSpaceToaster1> in command promt
#2747 [19:56] <CptSpaceToaster1> type the command "cd downloads"
#2748 [19:57] <Dracorat4> Ok
#2749 [19:57] <Dracorat4> Then?
#2750 [19:58] <CptSpaceToaster1> sorry.. a little distracted...
#2751 [19:58] <CptSpaceToaster1> alright
#2752 [19:58] <Dracorat4> LOL . .
#2753 [19:58] <CptSpaceToaster1> get ready for a large command
#2754 [19:58] <CptSpaceToaster1> java -Xms1G -Xmx1G -cp Minecraft.exe net.minecraft.LauncherFrame
#2755 [19:59] <Gone_Ralex> xmas, dw, i just use the chans anyways to get them
#2756 [19:59] <CptSpaceToaster1> you can copy paste it into command prompt... but you need to right click - select paste to get it in there
#2757 [19:59] * punkin_bear [punkin_bear@notlogged] has quit. (Quit: Web client closed)
#2758 [20:01] <Dracorat4> it says this " 'java' is not recognized as an internal or external command, operable program or batch file. "
#2759 [20:01] <CptSpaceToaster1> Alright... get ready for an even larger command
#2760 [20:01] <Dracorat4> Alright :D
#2761 [20:01] <CptSpaceToaster1> "%ProgramFiles%/Java/jre7/bin/java" -Xms1G -Xmx1G -cp Minecraft.exe net.minecraft.LauncherFrame
#2762 [20:01] <CptSpaceToaster1> you do need those quotes there
#2763 [20:01] <CptSpaceToaster1> those are important
#2764 [20:01] <CptSpaceToaster1> (copy paste this one)
#2765 [20:02] <Dracorat4> Now it says "The system cannot find the path specified."
#2766 [20:02] <Dracorat4> Are they patched?
#2767 [20:02] <CptSpaceToaster1> hmm hmm hmm.... this is where we need to be sure your minecraft.exe is in your desktop
#2768 [20:02] <CptSpaceToaster1> errr... downloads...
#2769 [20:02] <CptSpaceToaster1> (forgive me)
#2770 [20:02] <Dracorat4> Thats in my desktop
#2771 [20:02] <Dracorat4> The Minecraft.exe
#2772 [20:02] <CptSpaceToaster1> is it also on yout desktop too?
#2773 [20:03] <Dracorat4> Yeah?
#2774 [20:03] <CptSpaceToaster1> then we'll try to run it there...
#2775 [20:03] <Dracorat4> Ok
#2776 [20:03] <CptSpaceToaster1> I thought it was in your downloads folder
#2777 [20:03] <CptSpaceToaster1> sorry
#2778 [20:03] <CptSpaceToaster1> in command prompt type cd ..
#2779 [20:03] <CptSpaceToaster1> then type cd desktop
#2780 [20:04] <CptSpaceToaster1> note, the two periods after cd ..
#2781 [20:04] <Dracorat4> Ok done
#2782 [20:04] <CptSpaceToaster1> it should say C:\Users\ComputerName\Desktop
#2783 [20:04] <Dracorat4> Yes
#2784 [20:04] <Dracorat4> Do i need to close the Minecraft program?
#2785 [20:04] <CptSpaceToaster1> k... run that huge command again
#2786 [20:04] <CptSpaceToaster1> ummm
#2787 [20:04] <CptSpaceToaster1> go ahead and close it sure
#2788 [20:05] <CptSpaceToaster1> once you have closed minecraft, go ahead and run this command again
#2789 [20:05] <CptSpaceToaster1> "%ProgramFiles%/Java/jre7/bin/java" -Xms1G -Xmx1G -cp Minecraft.exe net.minecraft.LauncherFrame
#2790 [20:05] * NamedJohn [NamedJohn@notlogged] has joined #minecrafthelp
#2791 [20:05] <CptSpaceToaster1> the minecraft window should open
#2792 [20:06] <CptSpaceToaster1> if done correctly
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#2794 [20:06] <Dracorat4> I copied it and is still says the same thing
#2795 [20:06] <Dracorat4> Let me double check
#2796 [20:06] <CptSpaceToaster1> but you're looking right at a minecraft.exe on your desktop?
#2797 [20:06] * Grimlock257 [Grimlock257@notlogged] has quit. (Ping timeout: 180 seconds)
#2798 [20:06] <cubeboard> hello I have a problem, minecraft crash at start
#2799 [20:07] <Gone_Ralex> CptSpaceToaster1, you assume he has java 7
#2800 [20:07] <Dracorat4> And yes
#2801 [20:07] <Dracorat4> Yes i do
#2802 [20:07] <Dracorat4> Java 7
#2803 [20:07] <cubeboard> I have java 7
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#2805 [20:07] <CptSpaceToaster1> hmmm
#2806 [20:07] <Dracorat4> my java is 1.7
#2807 [20:07] <Gone_Ralex> Dracorat4, do you have a 32 or 64 bit OS?
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#2809 [20:08] <Dracorat4> 64
#2810 [20:08] <Dracorat4> mine is 64 bit OS
#2811 [20:09] <Gone_Ralex> Are you able to use "java -version" in the cmd?
#2812 [20:09] <CptSpaceToaster1> ^
#2813 [20:09] <CptSpaceToaster1> (no quotes)
#2814 [20:09] <Gone_Ralex> It will either print a java version or say the command does not exist
#2815 [20:09] <Dracorat4> With the quotes?
#2816 [20:09] <Gone_Ralex> No
#2817 [20:10] <Dracorat4> Says this
#2818 [20:10] <Dracorat4> 'java' is not recognized as an internal or external command, operable program or batch file.
#2819 [20:10] <CptSpaceToaster1> :/
#2820 [20:10] <Gone_Ralex> Then you probably have a 32 bit version of java installed
#2821 [20:10] <Gone_Ralex> Can you download and install the 64-bit version from here; http://java.com/en/download/manual.jsp
#2822 [20:10] <Dracorat4> So what now? /:
#2823 [20:10] <Gone_Ralex> You will want the "Windows Offline (64-bit)"
#2824 [20:11] <Dracorat4> Sure
#2825 [20:11] <Dracorat4> im downloading it right now
#2826 [20:11] <Dracorat4> Yes is a 32 bit installed
#2827 [20:11] <Dracorat4> i just checked
#2828 [20:11] <Dracorat4> Do i unistall the 32 one?
#2829 [20:12] <Gone_Ralex> No
#2830 [20:12] <Dracorat4> ok
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#2832 [20:12] * Disori|off is now known as Disori
#2833 [20:12] <Dracorat4> Why cant i use a new minecraft account if i already bought the game?
#2834 [20:12] <Dracorat4> Thats my side question
#2835 [20:12] <Dracorat4> While im doanwloading this java
#2836 [20:12] <Gone_Ralex> A new one?
#2837 [20:12] <Dracorat4> downloading*
#2838 [20:13] <Dracorat4> Yes a new account
#2839 [20:13] <Gone_Ralex> You have to buy premium on that account as well
#2840 [20:13] <Dracorat4> When i already have bought the game?
#2841 [20:13] <Dracorat4> WOW
#2842 [20:13] <Dracorat4> But my brother worked even though is not bought
#2843 [20:13] <Dracorat4> Brother account*
#2844 [20:13] <Dracorat4> Does it work for 2 people only?
#2845 [20:14] <Gone_Ralex> One account = One person
#2846 [20:14] * benhunter09 is now known as [sleep]hunter09
#2847 [20:14] <Dracorat4> Well i bought the game on this account and my brothers account works also
#2848 [20:15] * Zyferus [Zyferus@notlogged] has joined #minecrafthelp
#2849 [20:15] <Dracorat4> Im installing the java for 64
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#2852 [20:15] <Dracorat4> Ok done installing it
#2853 [20:16] <CptSpaceToaster1> do you have that command prompt window still open Dracorat7?
#2854 [20:16] <Gone_Ralex> Just to make sure it installed correctly, try "java -version" again
#2855 [20:16] <Dracorat4> Hey it works
#2856 [20:16] <Dracorat4> When i press java
#2857 [20:16] <Gone_Ralex> Now, see if it crashes on the servers again
#2858 [20:17] <Dracorat4> it just freezes when im entering a server
#2859 [20:17] <Gone_Ralex> Okay
#2860 [20:17] <Gone_Ralex> Now we can try to get a crash report
#2861 [20:17] <Dracorat4> im ina server
#2862 [20:17] <Dracorat4> But this time it didnt took that long
#2863 [20:17] * cubeboard [cubeboard@notlogged] has quit. (Quit: Web client closed)
#2864 [20:17] <Gone_Ralex> So you are able to play?
#2865 [20:18] <Dracorat4> yeah but it keeps freezing by 3 seconds
#2866 [20:18] <Dracorat4> or 5
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#2868 [20:19] <Dracorat4> Yes still the same
#2869 [20:19] <Gone_Ralex> Okay, then let's try to get a crash report
#2870 [20:19] <Dracorat4> How
#2871 [20:19] <Gone_Ralex> Can you follow one of these methods: http://java.com/en/download/manual.jsp
#2872 [20:19] <Dracorat4> ?
#2873 [20:19] <Gone_Ralex> opps
#2874 [20:19] <Gone_Ralex> wrong link
#2875 [20:19] <Dracorat4> LOL
#2876 [20:19] <Gone_Ralex> http://www.minecraftwiki.net/wiki/Crash#How_to_get_a_crash_report
#2877 [20:19] <Gone_Ralex> forgot to copy it
#2878 [20:19] <Gone_Ralex> Can you try to use Method 2 from that
#2879 [20:21] <Dracorat4> Ok wait
#2880 [20:23] <Dracorat4> This is what i got
#2881 [20:23] <Dracorat4> 27 achievements 210 recipes Setting user: DRACORAT4, e0e1d41a45b74470a843f20aa58f7ec2b0602b87 LWJGL Version: 2.4.2 OptiFine_1.4.6_HD_B4 Sat Jan 26 19:21:04 GMT-06:00 2013 OS: Windows 7 (amd64) version 6.1 Java: 1.7.0_11, Oracle Corporation VM: Java HotSpot(TM) 64-Bit Server VM (mixed mode), Oracle Corporation LWJGL: 2.4.2 OpenGL: AMD Radeon HD 6530D Graphics version 4.1.11079 Compatibility Profile Co ntext, ATI Technologi
#2882 [20:23] <CptSpaceToaster1> OOO
#2883 [20:23] <CptSpaceToaster1> ??> Dracorat7 pastebin
#2884 [20:23] <VoxelHead> Dracorat7: (pastebin) Pastebin is a service run at http://www.pastebin.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click 'Submit', and give us the URL the site takes you to, and we can see what you have pasted.
#2885 [20:23] <Dracorat4> Wait i think i didnt got all the stuffs
#2886 [20:23] <[sleep]hunter09> Put it on pastebin
#2887 [20:24] <Dracorat4> http://pastebin.com/YM7inZ0u
#2888 [20:24] <Dracorat4> There
#2889 [20:25] * NamedJohn [NamedJohn@notlogged] has joined #minecrafthelp
#2890 [20:25] <Gone_Ralex> oh
#2891 [20:25] <Gone_Ralex> ??> Dracorat4 mods
#2892 [20:25] <VoxelHead> Dracorat4: (mods) This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2893 [20:25] <VoxelHead> Dracorat4: (mods) For single player mods, contact the mod's creator or try http://tiny.cc/modinstall for general installation instructions. For bukkit help, use #bukkit; you can also search Google for a mod's installation instructions.
#2894 [20:26] <Dracorat4> Mods?
#2895 [20:26] <Gone_Ralex> Your issue is likely one of the mods you have, and we don't really help with that, as explained by that
#2896 [20:26] * Andrio [Andrio@notlogged] has quit. (Quit: ...)
#2897 [20:26] <Dracorat4> I got Optifine?
#2898 [20:26] <Gone_Ralex> That is a mod
#2899 [20:26] <Dracorat4> Oh
#2900 [20:26] <Dracorat4> Do i get rid of it?
#2901 [20:26] <Gone_Ralex> For us to help, you will have to
#2902 [20:27] <Dracorat4> Ok sure
#2903 [20:27] <Gone_Ralex> ??> Dracorat4 forceupdate
#2904 [20:27] <VoxelHead> Dracorat4: (forceupdate) You may need to reinstall the locally installed files that Minecraft puts into place.
#2905 [20:27] <VoxelHead> Dracorat4: (forceupdate) To do so, start Minecraft, press 'Options' (above the 'Login' button), Press 'Force update!', then press 'Done', and login to Minecraft. See http://i.imgur.com/5b09B.png for visual instructions.
#2906 [20:28] <Gone_Ralex> That will remove any mods you have and from there we can look into your issue more
#2907 [20:28] <Dracorat4> So the mod may be doing that issue?
#2908 [20:28] * NamedJohn [NamedJohn@notlogged] has quit. (Client Quit)
#2909 [20:29] <Gone_Ralex> Dracorat4, can be
#2910 [20:29] <Dracorat4> Ok
#2911 [20:29] <Dracorat4> Then optifine cant be trsuted?
#2912 [20:29] <Dracorat4> trusted*
#2913 [20:29] <Gone_Ralex> but we cannot support mods, we only support unmodified current versions
#2914 [20:29] <Gone_Ralex> It is not that it is not trusted, it is that we don't support offering assistance for it
#2915 [20:29] <Gone_Ralex> Mods are third-party, and we cannot help users that have them
#2916 [20:30] <Dracorat4> Well im done doanloading that stuffs
#2917 [20:30] <Gone_Ralex> If this occurs with the vanilla client, then we can help you
#2918 [20:30] <Gone_Ralex> if it does not, then it is the mods you have, and we cannot support helping you with that
#2919 [20:30] * Coll [Coll@notlogged] has joined #minecrafthelp
#2920 [20:30] <Gone_Ralex> Dracorat4, now, see if it crashes when joining a server
#2921 [20:31] <Dracorat4> Nope not anymore :D
#2922 [20:31] <WhereIsMySpoon> there you go :P
#2923 [20:31] <WhereIsMySpoon> and thats why we insist on you being on a vanilla client before we troubleshoot
#2924 [20:31] <Dracorat4> OH ok :D
#2925 [20:32] <Dracorat4> How can i use that mod but without crashint the minecraft?
#2926 [20:32] <WhereIsMySpoon> Dracorat4: we dont support those sorts of questions :)
#2927 [20:32] <WhereIsMySpoon> sorry
#2928 [20:32] <WhereIsMySpoon> we only support vanilla mc
#2929 [20:32] <WhereIsMySpoon> try #bukkit or the minecraft help forums in the mods section
#2930 [20:33] <Gone_Ralex> #bukkit would not help with that
#2931 [20:33] <WhereIsMySpoon> i guess
#2932 [20:33] * masterofhellfire [masterofhellfire@notlogged] has joined #minecrafthelp
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#2934 [20:35] * uhh [uhh@notlogged] has joined #minecrafthelp
#2935 [20:36] <uhh> hello
#2936 [20:36] <[sleep]hunter09> uhh: ask away!
#2937 [20:36] <uhh> what
#2938 [20:36] <[sleep]hunter09> nvm
#2939 [20:37] <CptSpaceToaster1> uhh... did you join here to ask a question?
#2940 [20:37] * JDave [JDave@notlogged] has quit. (Quit: http://www.mibbit.com ajax IRC Client)
#2941 [20:37] <uhh> no
#2942 [20:38] * Sigma [Sigma@notlogged] has joined #minecrafthelp
#2943 [20:38] <uhh> but i think if i wait a week or 2 the minecraft servers might come back up
#2944 [20:38] * April [April@notlogged] has joined #minecrafthelp
#2945 [20:38] <Gone_Ralex> The servers are functional. What do you mean come back up?
#2946 [20:38] * Bugboy1028 [Bugboy1028@notlogged] has quit. (Ping timeout: 194 seconds)
#2947 [20:38] <uhh> !check 70.176.206.193:25566
#2948 [20:39] <Gone_Ralex> That is a server, not the minecraft servers
#2949 [20:39] <Gone_Ralex> Those servers are owned by people, not by Mojang
#2950 [20:39] <uhh> i meant the multiplayer servers
#2951 [20:39] <Gone_Ralex> That issue is that one server
#2952 [20:39] * April [April@notlogged] has quit. (Client Quit)
#2953 [20:39] <CptSpaceToaster1> hence his comment
#2954 [20:39] <Gone_Ralex> You would want to contact that server's administration and see why it is down
#2955 [20:40] <uhh> i already did
#2956 [20:40] <uhh> but they lazy
#2957 [20:41] * Jnsautokillu24 [Jnsautokillu24@notlogged] has joined #minecrafthelp
#2958 [20:41] * April [April@notlogged] has joined #minecrafthelp
#2959 [20:41] <uhh> to get on their forums
#2960 [20:41] <April> Hello, minecraft sent my email verification to the wrong email and I can't login, I just bought minecraft
#2961 [20:41] <uhh> are you using your email to login?
#2962 [20:42] <uhh> oh wait nvm
#2963 [20:42] <April> no the user name I tried to merge it with another account and the email it sent it to is wrong.
#2964 [20:42] <Jnsautokillu24> when i login it goes to the majong screen then black and freezez my computer
#2965 [20:42] <Gone_Ralex> April, http://help.mojang.com/customer/portal/articles/329530-my-email-account-has-changed-
#2966 [20:43] * Coll [Coll@notlogged] has quit. (Ping timeout: 190 seconds)
#2967 [20:43] <April> it says my correct email on that page you just gave me but the final verification went to an email that is not mine
#2968 [20:44] * Jnsautokillu24 [Jnsautokillu24@notlogged] has quit. (Client Quit)
#2969 [20:45] <April> I've gotten verification that it has been purchased . and a picture of tomatoes keeps popping up. very strange
#2970 [20:45] * Lildirt_v2 [Lildirt_v2@notlogged] has joined #minecrafthelp
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#2972 [20:47] * Lildirt [Lildirt@notlogged] has quit. (Ping timeout: 195 seconds)
#2973 [20:50] <CptSpaceToaster1> April... we're all a little dumbfounded at the "tomatoes thing"
#2974 [20:51] <Elystus> What type of tomato is it?
#2975 [20:51] <CptSpaceToaster1> April, can you identify what type of tomato it could be?
#2976 [20:51] * Explo [Explo@notlogged] has quit. (Quit: Web client closed)
#2977 [20:51] * minecraft [minecraft@notlogged] has joined #minecrafthelp
#2978 [20:51] <minecraft> :/ Minecraft Account Hacked.
#2979 [20:51] <April> i just figured the tomato is an automatic lock never mind
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#2981 [20:51] * mailrage [mailrage@notlogged] has joined #minecrafthelp
#2982 [20:52] <mailrage> Wrong name :P, Yeah my Minecraft account got hacked and I lost my Transaction ID
#2983 [20:52] * April [April@notlogged] has quit. (Quit: Web client closed)
#2984 [20:54] <Elystus> mailrage, read this article http://help.mojang.com/customer/portal/articles/361380-what-is-a-transaction-id-
#2985 [20:54] <Elystus> then read this article: http://help.mojang.com/customer/portal/articles/361483-my-account-was-hacked
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#2990 [21:07] <hamsterboy3> could you please post a link and a fix for : Updating MineCraft Done Loading FREEZES about 1/4 inch from the end of green loading line going left to right
#2991 [21:08] <hamsterboy3> i am using ubuntu 12.04 lts
#2992 [21:08] <hamsterboy3> I have been working on this for almost a week and no luck....
#2993 [21:09] <tyteen4a03> hamsterboy3, forceupdate?
#2994 [21:09] * ocd365 [ocd365@notlogged] has joined #minecrafthelp
#2995 [21:09] <ocd365> hey
#2996 [21:09] <hamsterboy3> perhaps you could email my dad at rc2472400@yahoo.com and give him details step by step once he reinstalls ubuntu 12.04
#2997 [21:10] <hamsterboy3> what is forcupdate there is no choice in the browser
#2998 [21:11] <ocd365> im trying to purchuce minecraft using amex and when i select amex the and get the skrill screen amex is not an option any help?
#2999 [21:11] <ocd365> im trying to purchuce minecraft using amex and when i select amex the and get the skrill screen amex is not an option any help?
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#3001 [21:11] <Wug> hamsterboy3: its an option in the downloadable launcher
#3002 [21:11] <Wug> the browser doesn't have it.
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#3004 [21:12] <hamsterboy3> please explain the steps so my dad can try that now please
#3005 [21:13] <hamsterboy3> also I am trying to play online one user
#3006 [21:14] <hamsterboy3> i know this is going to sound silly can my dad call you now are you in the usa?
#3007 [21:15] <hamsterboy3> tyteen4a03 and wug - can i call one of you?
#3008 [21:15] <ocd365> i cant use amex to pay for my game amex is only an option on the main screen once i get redirected to skrill it says visa and mastercard no amex?
#3009 [21:15] <tyteen4a03> hamsterboy3, by phone, no
#3010 [21:15] <ocd365> im trying to buy minecraft
#3011 [21:16] <tyteen4a03> ocd365, if you choose United States as your country that option should show up
#3012 [21:16] <hamsterboy3> hey ocd365 get yourmom or dad to use their mc or visa..
#3013 [21:16] <tyteen4a03> ocd365, alternatively pay via PayPal
#3014 [21:16] <ocd365> sorry i may just be not seeing it but im looking
#3015 [21:16] <ocd365> ok let me check
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#3018 [21:17] <hamsterboy3> lildirt you talking to me
#3019 [21:17] <Lildirt> What? I haven't been talking to anyone.
#3020 [21:17] <Lildirt> I rarely talk in this channel.
#3021 [21:18] <hamsterboy3> oh i just read - has quit [Quit: You may contact me by e-mail at Lildirt@craftcraft.us]
#3022 [21:18] <ocd365> no but if i choose any other country it does can i just purchace using another contry?
#3023 [21:18] <hamsterboy3> tyteen4a03 can I please emial you?
#3024 [21:18] <ocd365> once u select another country its switches and says paying with amex but not if im on us
#3025 [21:19] <tyteen4a03> hamsterboy3, if you have further questions please come back
#3026 [21:19] <tyteen4a03> ocd365, you can lie about countries, yes
#3027 [21:19] <ocd365> ok ill pick canada lol close enough
#3028 [21:20] <hamsterboy3> okay - can you please tell me the link on your website how to get minecraft to work on ubuntu 12.04 from start to finish?
#3029 [21:21] <hamsterboy3> also does you website have the code to put in terminal from start to finish?
#3030 [21:21] <tyteen4a03> hamsterboy3, none so far
#3031 [21:21] <Lildirt> Lol
#3032 [21:22] <tyteen4a03> hamsterboy3, it depends on your situation so I suggest coming back after your dad finishes reinstalling Ubuntu 12.04 (but seriously, get 12.10)
#3033 [21:22] <CptSpaceToaster1> is he looking for a URL to download minecraft/
#3034 [21:22] <Lildirt> Ubuntu all the way :3
#3035 [21:22] <tyteen4a03> CptSpaceToaster1, he was asking how to get Minecraft to work "from start to finish"
#3036 [21:23] <hamsterboy3> does 12.10 work
#3037 [21:23] <hamsterboy3> i would still need to install java all over right
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#3039 [21:23] <hamsterboy3> linux is new to me but love the fact oits faster then microsoft
#3040 [21:23] <tyteen4a03> hamsterboy3, correct
#3041 [21:24] <hamsterboy3> what version of java would you rcommend for 12.10
#3042 [21:25] <Lildirt> Hm, I'm running Minecraft right now and can't help but notice that when I close it, I immediately free up 2.5GB of RAM .. but I only have 1GB allocated to it.
#3043 [21:25] <Lildirt> Any suggestions on why it might be taking up so much RAM? Or what might be causing it?
#3044 [21:26] <hamsterboy3> lildirt rebbot your pc
#3045 [21:26] <Icelord871> that won't help
#3046 [21:26] <Lildirt> hamsterboy3: It always happens. It's not in this session, it's every session .. every time.
#3047 [21:26] <Icelord871> Lildirt, using the -Xmx1024M ?
#3048 [21:26] <hamsterboy3> oh sorry to hear that
#3049 [21:26] <Icelord871> or just the exe?
#3050 [21:27] <Lildirt> I'm using sk89q's launcher, which I have it set to 1024MiB allocated.
#3051 [21:27] <hamsterboy3> so tyteen4a03 any other suggestions once my dad installs 12.10
#3052 [21:27] <Lildirt> I have tried magic launcher AND the normal client - I always have this issue.
#3053 [21:27] <tyteen4a03> hamsterboy3, as I said, you will need to come back once the installation is finished
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#3055 [21:28] <Lildirt> I am running Macintosh 10.7.4
#3056 [21:28] <hamsterboy3> thanks tyteen4a03
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#3058 [21:28] <hamsterboy3> bye
#3059 [21:28] <hamsterboy3> exit
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#3064 [21:33] <hockeyguy1016> My two sons recently purchased minecraft for each of their computers, on the first day they were able to connect but now their connection is now refusing and they are in the same room. How do we fix this?
#3065 [21:35] * Zw is now known as zw
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#3067 [21:36] <CptSpaceToaster1> hockeyguy1016: are they connecting to each other?
#3068 [21:36] * gaurav_ [gaurav_@notlogged] has quit. (Ping timeout: 190 seconds)
#3069 [21:36] <hockeyguy1016> yes, they recognize the world is there but the connection is refusing
#3070 [21:36] * [sleep]hunter09 [[sleep]hunter09@notlogged] has quit. (Ping timeout: 380 seconds)
#3071 [21:38] <CptSpaceToaster1> have you checked your firewalls?
#3072 [21:38] <CptSpaceToaster1> hockeyguy1016: firewalls can cause this behavioe
#3073 [21:38] <CptSpaceToaster1> behavior*
#3074 [21:38] <hockeyguy1016> do we shut the firewalls off completely?
#3075 [21:38] <CptSpaceToaster1> not necessarily...
#3076 [21:39] <CptSpaceToaster1> what Operating system are they on?
#3077 [21:39] <hockeyguy1016> they have windows 8
#3078 [21:39] <CptSpaceToaster1> this guide is for windows 7... do you think you could follow it?
#3079 [21:39] <CptSpaceToaster1> hockeyguy1016: http://www.youtube.com/watch?v=1-DrB33kGH4
#3080 [21:39] <VoxelHead> Allow Minecraft Server through Windows Firewall (Windows 7) ( by MixiNaTorZ )
#3081 [21:39] <hockeyguy1016> probably
#3082 [21:40] <Lildirt> I don't see much of a difference between Win7 and Win8. The overall explorer UI has changed a fair amount, but nothing mind-blowing.
#3083 [21:40] <CptSpaceToaster1> as long as you can make it to control panel... it should look pretty similar... if it dosn't work, let us know
#3084 [21:40] <Lildirt> TIP: Run both of the clients as administrator if that doesn't work. Sometimes that helps me when doing some things.
#3085 [21:41] <hockeyguy1016> i've made it there before, i'll watch video and see what I can do. thanks for your help so far.
#3086 [21:41] <CptSpaceToaster1> hockeyguy1016: do that to both computers...
#3087 [21:44] <hockeyguy1016> one thing I notice is that their firewall is being run by Nortons and not windows
#3088 [21:45] <CptSpaceToaster1> hmmmm... that might be the problem
#3089 [21:46] <hockeyguy1016> you're talking to a mom here so you'll have to excuse my lack of knowledge about minecraft. I use computers and don't necessarily understand them. Should I shut the firewall off on nortons and use the windows firewall?
#3090 [21:47] <CptSpaceToaster1> That might get it to work, but I don't want to suggest turning of a firewall... it's safer to find a way to get it to work, while keeping it on still
#3091 [21:47] <CptSpaceToaster1> off a firewall*
#3092 [21:48] <hockeyguy1016> ok, i'll look into nortons a little deeper then and see if i can't get it to allow the minecraft server and see what I can do
#3093 [21:48] <CptSpaceToaster1> are you able to get to an "add rule wizard"
#3094 [21:49] <CptSpaceToaster1> I found a guide on how to use it, but I don't know how to get you to find it ^.^
#3095 [21:49] <hockeyguy1016> not sure what that is
#3096 [21:49] <CptSpaceToaster1> well, its going to allow us to "poke a small hole" in your firewall, rather than turning it off completely...
#3097 [21:50] <CptSpaceToaster1> This is generally considered a safe action to do, for it leaves your firewall up, and can even be configured so that outside users still can't get in...
#3098 [21:50] <CptSpaceToaster1> This will be an ideal solution, however... I don't know where to tell you to click ^.^
#3099 [21:51] <CptSpaceToaster1> Here... try this: https://support.norton.com/sp/en/us/home/current/solutions/kb20090630152910EN_EndUserProfile_en_us?product=home&pvid=f-home&version=1
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#3101 [21:51] <CptSpaceToaster1> When you get to the step "Add Rule Wizzard", let me know
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#3106 [21:53] <JackC> Im trying to get Minecraft to play on my laptop and everytime i log in it creates a text file on my desk top that says something about java... should i downgrade to the version 6 instead of 7? this is very confusing and im not very tech savvy
#3107 [21:53] <cooldude_> why does my minecraft keep crashing after i log on and play for a few minutes
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#3109 [21:54] <cooldude_> please help
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#3113 [21:56] <cooldude_> why does my minecraft keep crashing every few minutes
#3114 [21:57] <JackC> the file it creates is called "hs_err_pid" with a number at the end different for each attempt
#3115 [21:57] <cooldude_> what does that mean?
#3116 [21:58] <JackC> im asking for help also, sorry
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#3120 [21:59] <Ralin01> I just bought minecraft. When I try to punch the tree by left clicking the mouse, nothing happens. How do I fix this?
#3121 [21:59] * notawaffle [notawaffle@notlogged] has joined #minecrafthelp
#3122 [22:01] <Ralin01> Can anyone help me fix the Left click punching?
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#3125 [22:08] <JackC> got it to work. Java 7 needs to be changed around some. however good job on Minecraft: XBOX 360 Edition, I really enjoy it. looking forward to the original version
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#3133 [22:26] <lyn> it stop loggin to "news update" why?
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#3140 [22:30] <Demonglasses> Hi
#3141 [22:31] <Demonglasses> my minecraft doesnt work
#3142 [22:31] <Demonglasses> i try to open it
#3143 [22:31] <Demonglasses> but it doesnt come up
#3144 [22:31] <Demonglasses> what do i do?
#3145 [22:31] <Demonglasses> Help?
#3146 [22:31] <Twinchicky> What do you mean, demon?
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#3148 [22:32] <Twinchicky> Grah
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#3155 [22:42] <Thestudbeas> HELP MEH! Try logging into minecraft, but it says login failed, but still lets me play offline... anyone else having this issue?
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#3161 [22:52] <francisyzy> Hi i have a problem with the server map keep on generating a new world everytime i start up the server, can help? i am using mac mountain lion and a vanilla sever 1.4.7
#3162 [22:52] * frisky [frisky@notlogged] has joined #minecrafthelp
#3163 [22:52] <frisky> Elystus?
#3164 [22:52] <francisyzy> yes?
#3165 [22:52] <Elystus> ?
#3166 [22:53] <frisky> I was told to come back to talk to you
#3167 [22:53] <francisyzy> who?
#3168 [22:53] <frisky> from CptSpaceToaster
#3169 [22:53] <francisyzy> Hi i have a problem with the server map keep on generating a new world everytime i start up the server, can help? i am using mac mountain
#3170 [22:53] <Elystus> frisky, okay...
#3171 [22:53] <Elystus> I am assuming your problem is not resolved since you are here?
#3172 [22:54] <francisyzy> yes
#3173 [22:54] <frisky> No :( Am exhausted trying too but I have to do this
#3174 [22:54] <frisky> I tried downloading that intel thing that CptSpaceToaster asked me to download
#3175 [22:54] * allnightmare [allnightmare@notlogged] has joined #minecrafthelp
#3176 [22:54] <allnightmare> hello
#3177 [22:54] <francisyzy> hi?
#3178 [22:55] <allnightmare> I'm having slight problems login to mc on a launcher
#3179 [22:55] <Elystus> frisky, can you remind me what your problem was again?
#3180 [22:55] <francisyzy> check the login server if there is errors
#3181 [22:55] <francisyzy> help.mojang.com
#3182 [22:55] <allnightmare> ther is no error for the login server's
#3183 [22:56] <Elystus> allnightmare, what does it say when you try to login?
#3184 [22:56] <allnightmare> cannot connect to Mc.net
#3185 [22:56] <frisky> I kept gettng Java(TM) S\E Binary not responding and I ran crash report and I believe you said something about card readers
#3186 [22:57] <frisky> Sorry...that was.....Java(TM) Platform SE Binary not responding
#3187 [22:57] <Elystus> allnightmare, do you have an antivirus installed. If so, which one?
#3188 [22:57] * frisky_ [frisky_@notlogged] has joined #minecrafthelp
#3189 [22:57] <francisyzy> Hi i have a problem with the server map keep on generating a new world everytime i start up the server, can help? i am using mac mountain
#3190 [22:57] <allnightmare> No I dont have any Av
#3191 [22:58] <allnightmare> it was workin yesterday and then poof it stoped working
#3192 [22:58] <Elystus> allnightmare, follow the directions voxelhead is about to give you please
#3193 [22:58] <Elystus> ??> allnightmare win/hosts
#3194 [22:58] <VoxelHead> allnightmare: (win/hosts) You may have a problem with your hosts file, which overrides DNS queries. Please follow the following directions:
#3195 [22:58] <VoxelHead> allnightmare: (win/hosts) Hold down the Windows key, and press R. In the window that appears, enter "%SystemRoot%\System32\drivers\etc", and press Enter. In the window that appears you will see a file, "hosts". Open that file in Notepad, and copy the contents onto Pastebin, and give us the resulting URL.
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#3198 [23:00] <Elystus> frisky_, did we try getting an error report?
#3199 [23:00] <francisyzy> Hi i have a problem with the server map keep on generating a new world everytime i start up the server, can help? i am using mac mountain
#3200 [23:00] <frisky_> I did a crash report I believe and brought back the link from pastebin
#3201 [23:01] <frisky_> but I can try to remember how to do it all again, if you would like
#3202 [23:01] <Elystus> I can look through the logs
#3203 [23:01] <GreyVulpine> francisyzy - Make sure you're not moving the server, or deleting the world folder
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#3205 [23:01] <francisyzy> k
#3206 [23:01] <GreyVulpine> francisyzy - The server will generate a new world if it's moved in a new location, or if it doesn't detect an already existing world
#3207 [23:02] <francisyzy> ok
#3208 [23:02] <francisyzy> i will check that
#3209 [23:03] <allnightmare> http://pastebin.com/50WZ80bP
#3210 [23:03] <allnightmare> http://pastebin.com/50WZ80bP
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#3213 [23:05] <Elystus> allnightmare, so the problem is not your hosts file then. Can you check to make sure that your date and time are correct?
#3214 [23:05] <Elystus> system data and time
#3215 [23:06] <Elystus> date*
#3216 [23:06] <allnightmare> no it's not
#3217 [23:06] <Elystus> that is probably the issue then
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#3219 [23:06] <Elystus> can you set it to the proper date and time?
#3220 [23:06] <allnightmare> okay
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#3222 [23:07] <frisky> sorry guess it timed me out,,\ so not sure if you typed anything
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#3225 [23:07] <allnightmare> Thanks so much It works
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#3227 [23:08] <allnightmare> Wait
#3228 [23:08] <frisky> the last thing I tried was CptSpaceToaster had me download Intel ChipeSet Device...and it didnt do anything so he/she asked me to come back later to try and find you
#3229 [23:08] <Elystus> frisky, has it ever worked before?
#3230 [23:09] <frisky> minecraft? only once and that was offline
#3231 [23:09] <allnightmare> Okay yes it works Thanks
#3232 [23:09] <Elystus> did you ever try to play it in full screen?
#3233 [23:09] <Elystus> np allnightmare
#3234 [23:09] <allnightmare> If i could pay u i would
#3235 [23:09] <frisky> No, I dont think I have
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#3238 [23:10] <frisky> If I could pay I would too...cause I am at such a loss and so down
#3239 [23:10] <Elystus> frisky, let's try a simple force update here.
#3240 [23:10] <frisky> okay sure
#3241 [23:10] * Imeara [Imeara@notlogged] has joined #minecrafthelp
#3242 [23:11] <Elystus> ??> frisky forceupdate
#3243 [23:11] <VoxelHead> frisky: (forceupdate) You may need to reinstall the locally installed files that Minecraft puts into place.
#3244 [23:11] <VoxelHead> frisky: (forceupdate) To do so, start Minecraft, press 'Options' (above the 'Login' button), Press 'Force update!', then press 'Done', and login to Minecraft. See http://i.imgur.com/5b09B.png for visual instructions.
#3245 [23:11] <Elystus> follow those directions ^
#3246 [23:11] <GreyVulpine> "If you could pay"?
#3247 [23:11] <Imeara> i can not login
#3248 [23:11] <Elystus> typo grey :P
#3249 [23:11] <GreyVulpine> Are you not using a premium account?
#3250 [23:11] <GreyVulpine> Ah.
#3251 [23:11] <Elystus> play*
#3252 [23:11] <Imeara> no
#3253 [23:11] <GreyVulpine> Imeara - What is your issue?
#3254 [23:12] <Imeara> i cannot log in to minecraft
#3255 [23:12] <GreyVulpine> Imeara - And what happens if you try?
#3256 [23:12] <Imeara> it says 'Login failed
#3257 [23:12] <GreyVulpine> Imeara - Did you pay for minecraft?
#3258 [23:13] <Imeara> yes a long time ago
#3259 [23:13] <GreyVulpine> Imeara - Then most likely, you're entering your password in incorrectly. Try resetting it using: http://minecraft.net/resetpassword
#3260 [23:13] <Imeara> back in 09 or 08
#3261 [23:14] <GreyVulpine> Alpha was released back in '09.
#3262 [23:14] <Imeara> will that work if i do not have the same e-mail addy
#3263 [23:14] <frisky> okay wrote that all down, brb...fingers crossed
#3264 [23:14] <GreyVulpine> Imeara - No, it will not.
#3265 [23:14] <GreyVulpine> Imeara - The password reset email will be sent to the email address linked to your account.
#3266 [23:15] <GreyVulpine> Imeara - If you do not have access to your old email address, you'll need to contact Mojang support, with your transaction ID as proof of purchase. See: http://help.mojang.com/customer/portal/articles/329530-my-email-account-has-changed-
#3267 [23:16] <Imeara> thank u
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#3271 [23:19] <skylar> i purchased a prepaid card, entered it but was not credited with the purchase any ideas how to get credit?
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#3273 [23:19] <GreyVulpine> The procedure for redeeming a prepaid minecraft card can be found here: http://help.mojang.com/customer/portal/articles/816435-redeeming-a-prepaid-card
#3274 [23:20] <skylar> i know how and i did everything and it says "card already redeemed" when i put in the code again but no credit was given
#3275 [23:21] <GreyVulpine> Then the card's been redeemed to the account you were logged in under.
#3276 [23:21] <GreyVulpine> Log into Mojang.com and check the "My Games" list. Minecraft should be listed under that, if it was redeemed successfully
#3277 [23:22] <skylar> where is "my games"?
#3278 [23:22] <GreyVulpine> Should be the first page when you log into: https://account.mojang.com/me
#3279 [23:23] * Contex is now known as Contex|Away
#3280 [23:24] <skylar> all it shows is how to merge my account and then under that a place to redeem my code
#3281 [23:25] <GreyVulpine> If you don't see a "My Games" list there, then you do not have any registered games to your Mojang account. You'll then need to contact Mojang support for further support.
#3282 [23:25] <GreyVulpine> See: http://help.mojang.com/customer/portal/articles/770611-prepaid-card-errors
#3283 [23:26] <skylar> how do i do so? all i saw was a question and answer page when under help.minecraft.com
#3284 [23:26] <GreyVulpine> Read the end of: http://help.mojang.com/customer/portal/articles/770611-prepaid-card-errors
#3285 [23:27] * frisky [frisky@notlogged] has joined #minecrafthelp
#3286 [23:27] <Elystus> welcome back frisky
#3287 [23:27] * Salihu [Salihu@notlogged] has joined #minecrafthelp
#3288 [23:28] <skylar> what do i put as my minecraft username? considering i dont have one?
#3289 [23:28] <frisky> Elystus? It looked so promising...showed a screen, and loading files...but nope then did samething after it finished loading...went to black screen then froze and popped up that Java Binary window
#3290 [23:28] <frisky> Thank you foer the welcome back
#3291 [23:28] <GreyVulpine> skylar - You don't.
#3292 [23:29] <frisky> I am wondering if I never downloaded minecraft correctly?
#3293 [23:30] * frisky_ [frisky_@notlogged] has joined #minecrafthelp
#3294 [23:30] <GreyVulpine> frisky - Alright. I assume you're on windows?
#3295 [23:30] <frisky_> had to resfreh, sorry if I missed anything you have typed
#3296 [23:30] <frisky_> Windows Vista
#3297 [23:30] <GreyVulpine> frisky - Head to your start menu. In the search bar, type in: %appdata%
#3298 [23:31] * pds270 [pds270@notlogged] has joined #minecrafthelp
#3299 [23:31] <GreyVulpine> Find your .minecraft folder. Inside, delete everything but the saves folder. Then redownload the minecraft launcher from minecraft.net/download
#3300 [23:31] * [sleep]hunter09 [[sleep]hunter09@notlogged] has quit. (Ping timeout: 190 seconds)
#3301 [23:31] <frisky_> with the % or no?
#3302 [23:32] <GreyVulpine> Exactly as I have written: %appdata%
#3303 [23:32] <frisky_> Okay I did that and the only thing/folder that came up was....roaming
#3304 [23:32] <frisky_> ?
#3305 [23:32] <GreyVulpine> Head into the roaming folder
#3306 [23:32] <frisky_> okay
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#3308 [23:34] <pds270> My game won't work. I can log in but then the screen turns black. I went to the forum and unistalled and reinstalled Java. I also tried to reinstall Minecraft. I tried to log in through browser and had same result. Can anyone help me?
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#3310 [23:34] <GreyVulpine> pds270 - When you reinstalled java, did you first uninstall it completely? How exactly did you try to reinstall minecraft?
#3311 [23:35] <GreyVulpine> Has minecraft ever worked for you before, pds270?
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#3313 [23:35] <pds270> I did fully unistall Java.
#3314 [23:35] <pds270> I deleted MC from my desktop and then went to the website and downloaded it again.
#3315 [23:35] <frisky> Okay deleted everything but saves folder...and a lastlogin folder...it wont let me delete that
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#3317 [23:35] <pds270> version 1.4.4 worked. Now it doesn't
#3318 [23:36] <GreyVulpine> pds270 - The MC icon from your desktop is just the launcher. You'll need to delete the actual minecraft files. Do you know where to find them?
#3319 [23:36] <pds270> No I don't
#3320 [23:36] <GreyVulpine> What operating system are you on?
#3321 [23:36] <pds270> Vista
#3322 [23:37] <GreyVulpine> pds270 - Head to your start menu. In the search bar, type in: %appdata%
#3323 [23:37] <GreyVulpine> Find your .minecraft folder. Inside, delete the bin and resource folders.
#3324 [23:37] <frisky> When I go back to minecraft.net/download....anything specific for my system I need to click/download?
#3325 [23:37] <GreyVulpine> frisky - Just the minecraft.exe
#3326 [23:37] <frisky> got it...fingers crossed again
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#3329 [23:40] <frisky_> GreyVulpine????
#3330 [23:40] <GreyVulpine> Yes?
#3331 [23:40] <frisky_> IT WORKED :) :) :)
#3332 [23:40] <GreyVulpine> Wonderful
#3333 [23:41] <thurm0hi4> omg im getting mad at minecraft
#3334 [23:41] <skylar> GreyVulpine- thanks for all the help hoping to get something from these guys (have you ever emailed them? if so when should i expect a response)
#3335 [23:41] <frisky_> OMG Thank you so much and my sons said thank you as well....we are esxcited]
#3336 [23:41] <GreyVulpine> frisky - I hope you enjoy it as much as we do here.
#3337 [23:41] <frisky_> Thank you too to everyone who helped us....Will never be forgotten, you are all the best!!!!
#3338 [23:41] <GreyVulpine> skylar - Right now, the support team has a backlog of emails: http://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#3339 [23:41] <thurm0hi4> has anyone ever had the problem where when you log in with a mojang acc it shuts down minecraft?
#3340 [23:42] <pds270> thank you for the help. Deleted the folder and new download. It works so far.
#3341 [23:42] <frisky_> Oh I am sure we will....thank you....HONESTLY just thank you all for your patience \, your wonderful time and all your help!!!!
#3342 [23:42] <GreyVulpine> pds270 - Glad to hear it
#3343 [23:42] <GreyVulpine> thurm0hi4 - Do you get an error report where you have the launcher?
#3344 [23:42] <frisky_> Have a GREAT night and GREAT rest of your weekend :)
#3345 [23:42] * GreyVulpine tips hat
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#3347 [23:43] <thurm0hi4> yes i do
#3348 [23:43] <GreyVulpine> thurm0hi4 - Could you please share the contents of that error report via pastebin?
#3349 [23:43] <GreyVulpine> ?? pastebin
#3350 [23:43] <VoxelHead> pastebin: Pastebin is a service run at http://www.pastebin.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click 'Submit', and give us the URL the site takes you to, and we can see what you have pasted.
#3351 [23:45] <skylar> GreyVulpine- Thank you very much (again)
#3352 [23:45] <thurm0hi4> http://pastebin.com/N9G5JdtG
#3353 [23:46] <GreyVulpine> skylar - If you need any further help, we'll be here.
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#3356 [23:46] <GreyVulpine> thurm0hi4 - Looks like an issue with your ATI video drivers, do you know how to update them?
#3357 [23:46] <thurm0hi4> ive tried to update my java but it didnt help and i also tried to re download it
#3358 [23:46] <GreyVulpine> It's not an issue with your java.
#3359 [23:47] <thurm0hi4> ok ill try that and i'll tell u what happens
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#3362 [23:56] <EfrenAvalos> I bought minecraft but and they charged me but I still dont have the ability to play online or update
#3363 [23:57] <GreyVulpine> When you log into https://account.mojang.com/me -- Do you see Minecraft listed under "My Games"?
#3364 [23:57] <EfrenAvalos> yes
#3365 [23:57] <GreyVulpine> Then you have minecraft credited to your account. What happens when you try to log in?
#3366 [23:58] <EfrenAvalos> I download the launcher and i log in but it says log in failed and then there are two options try again and play offline
#3367 [23:58] <GreyVulpine> Alright. When you purchased minecraft, did you register a Minecraft username/profile?
#3368 [23:58] <EfrenAvalos> Yes
#3369 [23:59] <GreyVulpine> Okay. When you created your account, did your password happen to contain any special characters? Any symbols?
#3370 [23:59] <EfrenAvalos> no
#3371 [23:59] <EfrenAvalos> it was just letters
#3372 [23:59] <GreyVulpine> Are you using your email address as your username to log in?