#1 [00:00] <mattly> not gonna risk it
#2 [00:00] <mattly> and you can't play the demo via the download
#3 [00:00] * PcJamesy [PcJamesy@notlogged] has joined #minecrafthelp
#4 [00:01] <mattly> what kind of shady company is this, that doesn't have customer support? shit
#5 [00:01] <Gone_Ralex> they don't have the manpower
#6 [00:01] <Gone_Ralex> or resources
#7 [00:01] <mattly> I've heard lots of great things about this thing
#8 [00:01] * |_ocke3 is now known as |_ocke
#9 [00:01] <Gone_Ralex> the game is great
#10 [00:01] <mattly> but the signup process is overkill
#11 [00:02] <Gone_Ralex> however the company is not really large
#12 [00:02] <mattly> and I'm not going to risk java in the browser to decide if I want to spend $27
#13 [00:02] <mattly> ok whatever
#14 [00:03] <mattly> http://www.us-cert.gov/cas/techalerts/TA13-010A.html
#15 [00:03] <mattly> I realize that this is not a product of a US company
#16 [00:04] <TheNoodle> mattly: If you don't want to try the demo, then don't.
#17 [00:04] <mattly> TheNoodle: I wanted to, now I want to delete my account
#18 [00:04] <Gone_Ralex> mattly, that issue was fixed in the latest updates, and java 6 does not have that issue
#19 [00:04] <mattly> which apparently you can't do
#20 [00:04] <TheNoodle> Then don't delete your account, its existence doesn't affect you.
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#25 [00:13] <Pixietastic> okay, so i dont usually have any problems connecting to multiplayer, but over the last week or so i have not been able to connect at all. what can i do to fix this
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#35 [00:34] <Rtduggan> i just bought minecraft and am having trouble logging in, is there anyone here that might be able to help me?
#36 [00:35] <Mikko_blu> What does it say when you try to login?
#37 [00:35] <Rtduggan> login failed
#38 [00:35] <Rtduggan> i cant login to the site either
#39 [00:35] <Rtduggan> well
#40 [00:35] <Rtduggan> mojang yes, minecraft.net no
#41 [00:37] * KindOne [KindOne@notlogged] has joined #minecrafthelp
#42 [00:38] <Rtduggan> anybody know?
#43 [00:41] <DiskDaemon> Yes - because your account is with mojang.com - not on the soon-to-be-retired account for minecraft.net
#44 [00:42] <Rtduggan> hmm?
#45 [00:42] <Rtduggan> it let me log in to minecraft.net now
#46 [00:42] <Rtduggan> but not the game
#47 [00:42] <DiskDaemon> Was that with your email and password credentials?
#48 [00:43] * moon [moon@notlogged] has joined #minecrafthelp
#49 [00:43] <Rtduggan> yes
#50 [00:43] <DiskDaemon> The username and password credentials are the ones that minecraft.net uses. If you use email and password then the minecraft.net web site is retrieving the info from mojang.com instead
#51 [00:43] <Rtduggan> it wont let me log in using username and pw
#52 [00:43] <DiskDaemon> Rtduggan: Where to?
#53 [00:43] <moon> i can't run this game b/c my video card is bad
#54 [00:43] <Rtduggan> on minecraft.net
#55 [00:44] <Rtduggan> it wont let me log in using username
#56 [00:44] <moon> i want to return this game
#57 [00:44] <moon> how do i do that?
#58 [00:44] <DiskDaemon> Rtduggan: Sorry, correction. You cannot log in using your username and password, because that is obselete now. You have a mojang.com account which uses email and password to login with. Even to the minecraft game launcher
#59 [00:44] * Mathyboy1028 [Mathyboy1028@notlogged] has joined #minecrafthelp
#60 [00:44] <Rtduggan> right
#61 [00:44] <Gone_Ralex> ??> moon refund
#62 [00:44] <Rtduggan> it wont let me log into the game
#63 [00:44] <VoxelHead> moon: (refund) This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#64 [00:44] <Rtduggan> using my email and pw
#65 [00:44] <DiskDaemon> Rtduggan: Okay then, let us find out why
#66 [00:45] <DiskDaemon> Rtduggan: Please login to the account.mojang.com web site and tell me what you see in the My Games section of that page
#67 [00:45] <Rtduggan> thanks :)
#68 [00:45] * Bugboy1028 [Bugboy1028@notlogged] has quit. (Ping timeout: 190 seconds)
#69 [00:45] <Rtduggan> it shows minecraft
#70 [00:45] <Rtduggan> with a profile name
#71 [00:45] <DiskDaemon> Rtduggan: Good - and does it show a profile name?
#72 [00:46] <Rtduggan> yes
#73 [00:46] <DiskDaemon> When you attempt to log in to the game launcher, what happens?
#74 [00:46] <Rtduggan> it says login failed
#75 [00:46] <DiskDaemon> Does it give any more details about that?
#76 [00:46] <Rtduggan> no :(
#77 [00:47] <DiskDaemon> Then you may have to use a crash report, to see if we can get more details about that
#78 [00:47] <DiskDaemon> Let us find out why it does not work - http://www.minecraftwiki.net/wiki/Crash#How_to_get_a_crash_report
#79 [00:47] <Rtduggan> well
#80 [00:47] <Rtduggan> it doesnt close when it says login failed
#81 [00:47] <Rtduggan> will this still work?
#82 [00:47] <DiskDaemon> yes
#83 [00:48] <Rtduggan> hrmm
#84 [00:48] <Rtduggan> minecraft.exe is on my desktop, not in a folder
#85 [00:49] <DiskDaemon> The desktop is a folder. It's in c:\users\accountname\desktop\
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#88 [00:49] <Rtduggan> alright thx, just a sec :
#89 [00:52] <Rtduggan> when i paste the code in there
#90 [00:52] <Rtduggan> it says
#91 [00:52] <Rtduggan> "The system cannot find the path specified."
#92 [00:52] <DiskDaemon> That means that you do not have Java properly installed on your computer
#93 [00:52] <DiskDaemon> Please install the 64-bit version of Java from http://www.java.com/en/download/manual.jsp
#94 [00:53] <Rtduggan> Installing now, i appreciate all this help by the way :)
#95 [00:54] * iPeer [iPeer@notlogged] has quit. ()
#96 [00:54] <DiskDaemon> you're welcome - this is just an effort to gain information from your machine about what is causing the problem. After we know what's causing the problem, steps can be taken to help you fix that problem on your computer
#97 [00:55] * Lilmau5ie is now known as deadmau5ie
#98 [00:56] * deadmau5ie is now known as Lilmau5ie
#99 [00:56] <Rtduggan> ok, java is installed
#100 [00:56] <Rtduggan> oh no
#101 [00:56] <Rtduggan> its not
#102 [00:57] <Rtduggan> :(
#103 [00:57] <Rtduggan> now java is installed
#104 [00:58] <DiskDaemon> right, carry on with the report
#105 [00:59] <Rtduggan> hrmmmm
#106 [00:59] <Rtduggan> its still saying it cant find the path
#107 [01:00] <DiskDaemon> Which one did you install?
#108 [01:01] <Rtduggan> ah originally it took me to the main page and there was only 1 button
#109 [01:01] <Rtduggan> but now
#110 [01:01] <Rtduggan> im installing the 64 bit
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#112 [01:02] <Rtduggan> ok
#113 [01:03] <Rtduggan> installed the 64 bit
#114 [01:03] <Rtduggan> pasted the cod
#115 [01:03] <Rtduggan> code*
#116 [01:03] <DiskDaemon> to pastebin?
#117 [01:04] <Rtduggan> im sorry i dont know what that means
#118 [01:04] <DiskDaemon> ?? pastebin
#119 [01:04] <VoxelHead> pastebin: Pastebin is a service run at http://www.pastebin.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click 'Submit', and give us the URL the site takes you to, and we can see what you have pasted.
#120 [01:04] <DiskDaemon> When you have the crash report, paste it there
#121 [01:04] <Rtduggan> ah ok
#122 [01:05] * JTR|Games is now known as JTR|Away
#123 [01:06] <Rtduggan> i hope this is it
#124 [01:06] <Rtduggan> http://pastebin.com/uLP7pFS3
#125 [01:07] <DiskDaemon> "AWT-EventQueue-0" - wow, that's a new one. I haven't seen that one before.
#126 [01:07] * DiskDaemon researches
#126 [01:09] <DiskDaemon> Rtduggan: Can you please use Method 1 to provide a log for when you attempt to log in?
#127 [01:10] <Rtduggan> is that different from what i just did?
#128 [01:10] <DiskDaemon> very
#129 [01:11] <Rtduggan> hah i apologize for my lack of technical knowledge
#130 [01:13] <DiskDaemon> Rtduggan: Oops sorry, I'm wrong there
#131 [01:13] <DiskDaemon> That page has updated now, so that one of the bad methods is no longer there.
#132 [01:13] <DiskDaemon> I'll carry on with the research
#133 [01:14] <DiskDaemon> Rtduggan: Does the same problem occur after you reinstall according to these instructions?
#134 [01:14] <DiskDaemon> ??> Rtduggan win/reinst
#135 [01:14] <VoxelHead> Rtduggan: (win/reinst) You may need to reinstall the locally installed files that Minecraft puts into place.
#136 [01:14] <VoxelHead> Rtduggan: (win/reinst) To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#137 [01:16] <Rtduggan> ok i just tried that
#138 [01:16] <Rtduggan> basically the same thing happened
#139 [01:16] <Rtduggan> except
#140 [01:16] * Anon7 [Anon7@notlogged] has joined #minecrafthelp
#141 [01:16] <Rtduggan> under the play offline option it says (not downloaded)
#142 [01:16] <DiskDaemon> Rtduggan: That's good to have confirmed, thanks
#143 [01:16] <DiskDaemon> Rtduggan: It will continue to say that until you can login successfully
#144 [01:17] <Anon7> Hello. when trying to load singleplayer worlds in magic launcher, it seems to freeze and I have to send a sigkill to quit minecraft. the log isn't showing any errors. I'm using 64 bit jre on 64 bit linux.
#145 [01:17] <DiskDaemon> Rtduggan: Can I check that your computer is able to access the login system that the launcher uses? What do you see at https://login.minecraft.net/?user=Meep&password=notreal&version=13
#146 [01:18] <Rtduggan> its just a white screen that says Bad Login
#147 [01:18] <DiskDaemon> Rtduggan: Good, that's what you're supposed to see there
#148 [01:19] <DiskDaemon> Anon7: Just to reiterate for others not in the other channel, we'll have to wait until someone with linux experience decides to chime in
#149 [01:19] <Gone_Ralex> ?
#150 [01:19] <Gone_Ralex> Anon7, can you run the vanilla launcher and see if it does it
#151 [01:19] <Anon7> Gone_Ralex, nope it doesn't. works fine in vanilla
#152 [01:19] <Gone_Ralex> we don't really support custom launhcers
#153 [01:19] <Gone_Ralex> launchers*
#154 [01:20] <Gone_Ralex> which you just confirmed is the issue
#155 [01:20] <Anon7> it seems to freeze on "downloading terrain"
#156 [01:20] <Anon7> when trying to create a world, it gives me the error "server closed"
#157 [01:20] <DiskDaemon> So - "don't use magiclauncher" is the answer?
#158 [01:20] <Anon7> DiskDaemon, well how else do you load mods like optifine?
#159 [01:20] <Gone_Ralex> by hand
#160 [01:20] <DiskDaemon> Anon7: By hand, or by trying some other launcher, such as MultiMC
#161 [01:21] <cestislife> And by hand he means, install manually.
#162 [01:21] <DiskDaemon> magiclauncher is known to have certain . . . issues
#163 [01:21] * Contex is now known as Contex|Away
#164 [01:21] <Anon7> okay how do you load them manually
#165 [01:21] <Gone_Ralex> follow the instructions for the mod
#166 [01:21] <Gone_Ralex> all will have the way to install it
#167 [01:21] <Anon7> okay
#168 [01:21] <Gone_Ralex> optifine does have theirs, and it is usually the same process for most mods
#169 [01:22] <DiskDaemon> Instructions are also at http://www.minecraftwiki.net/wiki/Mods/Installing_Mods
#170 [01:23] <Anon7> gotcha
#171 [01:23] <Anon7> thanks
#172 [01:25] <DiskDaemon> Rtduggan: Wow - I'm only finding via google one page on the internet with getWindowDeactivationTime and minecraft both together, and that's your pastebin report
#173 [01:26] <Gone_Ralex> that report is missing a few lines
#174 [01:26] <DiskDaemon> Time to broaden the search
#175 [01:26] <Rtduggan> hmm
#176 [01:26] <Gone_Ralex> would be good to see what line it breaks inside the launcher
#177 [01:26] * Salihu [Salihu@notlogged] has quit. (Ping timeout: 190 seconds)
#178 [01:32] <DiskDaemon> Rtduggan: Sorry man, I'm finding no solution for you with your existing issue - I suggest that you file a report about it to Mojang at https://mojang.atlassian.net/browse/MC
#179 [01:32] * Mikko_blu is now known as Mikko_blu|TV
#180 [01:32] <DiskDaemon> Rtduggan: At the very least, you now have the information that you need to help them further with your issue
#181 [01:32] <Gone_Ralex> Rtduggan, was that all of the report? it seems to be cut off at least
#182 [01:32] <Rtduggan> aww alright :( thanks for all your help anyways
#183 [01:33] <Rtduggan> umm i think i got it all
#184 [01:33] <Gone_Ralex> seeing things that look like it was not completely caught
#185 [01:33] <DiskDaemon> It does look to be incomplete at the end
#186 [01:33] <Gone_Ralex> interesting in knowing where it is breaking to possibly see what is happening
#187 [01:33] <Rtduggan> well
#188 [01:34] <Rtduggan> i was talking to my brother, we share a computer
#189 [01:34] <Rtduggan> and
#190 [01:34] <DiskDaemon> Rtduggan: Would you mind doing another report, and making sure?
#191 [01:34] <Rtduggan> he used to play minecraft on this computer
#192 [01:34] <Rtduggan> but i think it was an illegal version
#193 [01:34] <Rtduggan> yeah sure i can try another
#194 [01:35] <Rtduggan> i was wondering if it was at all possible that the illegal version interfered with the legitimate one
#195 [01:35] <Gone_Ralex> can you also do "java -version" in your console as well
#196 [01:35] <Gone_Ralex> no, it should not be in this case
#197 [01:36] <Rtduggan> java -version before the code
#198 [01:36] <Rtduggan> ?
#199 [01:36] * Lilmau5ie [Lilmau5ie@notlogged] has quit. (Remote host closed the connection)
#200 [01:36] <Gone_Ralex> sure
#201 [01:36] <DiskDaemon> yes thanks
#202 [01:36] <Anon7> Gone_Ralex, and DiskDaemon I've tried a different launcher (SKLauncher) and I'm getting the out of memory error
#203 [01:36] <Gone_Ralex> Anon7, then give it more mem?
#204 [01:36] <Gone_Ralex> ram*
#205 [01:37] <Rtduggan> hmm
#206 [01:37] <Anon7> it has plenty.
#207 [01:37] <Gone_Ralex> how much?
#208 [01:37] <Gone_Ralex> since it appears it was nout enough
#209 [01:37] <Rtduggan> the code is different since i did that deleting data thing earlier
#210 [01:37] <Rtduggan> here
#211 [01:37] <DiskDaemon> Anon7: What details are thre about the mods and texture pack that you are using?
#212 [01:37] <Rtduggan> http://pastebin.com/Y47w7Ue0
#213 [01:38] <Anon7> DiskDaemon, I'm just using optifine
#214 [01:38] <Anon7> and the text pack I'm using is sphax purebdcraft
#215 [01:38] <DiskDaemon> And is it out of memory because Java cannot reserve any more from the system, or because minecraft is wanting to use more than Java has reserved? Both are very different issues
#216 [01:38] <Gone_Ralex> Rtduggan, that one error is expectedf
#217 [01:38] <Gone_Ralex> Rtduggan, can you try logging in now
#218 [01:38] * Me4502 is now known as Me4502|Away
#219 [01:38] <Gone_Ralex> using that method
#220 [01:38] <Anon7> http://root--servers.org/outofmem.png DiskDaemon
#221 [01:38] <Gone_Ralex> Anon7, how much is it given?
#222 [01:38] <Gone_Ralex> default 1G?
#223 [01:39] <Anon7> 1024
#224 [01:39] <Rtduggan> im sorry
#225 [01:39] <Gone_Ralex> stat at top is the amount free?
#226 [01:39] <DiskDaemon> Rtduggan: Was that lack of any further error log output, when you didn't login to the launcher?
#227 [01:39] <Rtduggan> which method?
#228 [01:39] <Gone_Ralex> Rtduggan, the one you are using now
#229 [01:39] <Gone_Ralex> with the cmd
#230 [01:39] <Gone_Ralex> repeat, this time trying to log in
#231 [01:40] <DiskDaemon> Anon7: Can you get some details from an error report? http://www.minecraftwiki.net/wiki/Crash#Linux
#232 [01:40] <Anon7> oh. it started working all of a sudden
#233 [01:40] <Anon7> how off
#234 [01:40] <Anon7> aha
#235 [01:40] <Rtduggan> oh i see
#236 [01:40] <DiskDaemon> Anon7: Oh no hang on, it's not the vanilla thats having trouble, but your custom launcher
#237 [01:41] <Rtduggan> ok so now when i try to log in, it doesnt add anything to the report
#238 [01:41] <Gone_Ralex> i should have probably read up on what your issue was .-.
#239 [01:41] <DiskDaemon> Rtduggan: That seems to be good then. What is the error message when you attempt to log in?
#240 [01:41] <Rtduggan> it still says Login Failed
#241 [01:42] <Anon7> DiskDaemon, Gone_Ralex https://pastee.org/ya68n
#242 [01:42] <Gone_Ralex> Anon7, just that world?
#243 [01:42] <Gone_Ralex> or any world?
#244 [01:42] <Anon7> nope, all single-player worlds
#245 [01:43] <Gone_Ralex> run the xmx and xms flags on it
#246 [01:43] <Gone_Ralex> make sure at least it gives the 1GB
#247 [01:43] <Gone_Ralex> Rtduggan, sec, let me dig a link up, want to see if we are even going after the right thing
#248 [01:44] <Rtduggan> alright, np
#249 [01:44] <Gone_Ralex> not a conventional way, but at least we can make sure we are going after the right thing
#250 [01:45] <Anon7> Exception in thread "File IO Thread" java.lang.OutOfMemoryError: Java heap space
#251 [01:45] <Gone_Ralex> Anon7, try a new world
#252 [01:45] <Anon7> Gone_Ralex, what are the xmx and xms flags
#253 [01:45] <Gone_Ralex> they define how large and small java starts and ends with
#254 [01:45] <DiskDaemon> Rtduggan: I'm puzzled about why it would say login failed, without any further details or logging to the error report. If it faield because of bad credentials, then that would seem to be the only cause of it.
#255 [01:45] <Gone_Ralex> Xmx is how much it can us Xms is how much it starts with
#256 [01:45] <Anon7> Gone_Ralex, when I do a new world it crashes
#257 [01:45] <Gone_Ralex> java -Xmx1G -Xms1G -jar <jar>
#258 [01:46] <Anon7> Exception: java.lang.OutOfMemoryError thrown from the UncaughtExceptionHandler in thread "AWT-XAWT"
#259 [01:46] <Gone_Ralex> Anon7, ^
#260 [01:46] <DiskDaemon> Rtduggan: But you seem to already have that potential issue sorted out, because we seem to have already confirmed that you have a paid for account
#261 [01:46] <Anon7> okay
#262 [01:46] <Gone_Ralex> DiskDaemon, sec, going to run the lmc link again
#263 [01:46] <DiskDaemon> Rtduggan: What is your profile name for Minecraft?
#264 [01:46] <Gone_Ralex> lmn*
#265 [01:46] <Rtduggan> I_Pressure_I
#266 [01:46] <DiskDaemon> !paid I_Pressure_I
#267 [01:46] <DiskDaemon> Yep, confirmed, as I thought
#268 [01:47] <Rtduggan> yes i just paid maybe 2 hours ago
#269 [01:47] <Gone_Ralex> https://login.minecraft.net/?user={u}&password={p}&version=13
#270 [01:47] <Gone_Ralex> we are going to basically drop the launcher from this and see if it is the server telling you it is wrong
#271 [01:47] <DiskDaemon> Gone_Ralex: That was checked earlier on too, seemingly without issue
#272 [01:47] <Gone_Ralex> DiskDaemon, we tried the test one
#273 [01:47] <Gone_Ralex> not using his creds though
#274 [01:47] <Rtduggan> 502 bad gateway
#275 [01:47] <Gone_Ralex> we can just see if his details are being wrong by Mojang
#276 [01:48] <DiskDaemon> Gone_Ralex: Correct, not using his creds
#277 [01:48] <Gone_Ralex> in which case we are just attacking the wrong thing
#278 [01:48] <Gone_Ralex> DiskDaemon, idea is to bypass the launcher
#279 [01:48] <Gone_Ralex> see if it is the server kicking him or the launcher
#280 [01:48] <Gone_Ralex> if it is the server, then we cannot do anything
#281 [01:48] <Gone_Ralex> so far we are working as though it is the launcehr
#282 [01:48] <DiskDaemon> Rtduggan: That was the "bad login" thing that you got from earlier, which we tested
#283 [01:49] <Rtduggan> ok
#284 [01:49] <Gone_Ralex> DiskDaemon, basically, seeing if a manual log in works out, if it does, then it is the launcher doing something wrong, otherwise we can say it is the mojang servers, in which case we cannot do anything else
#285 [01:49] <DiskDaemon> Rtduggan: Can you though please replace {u} and {p} in that link above, with your actual email and password. Don't paste them here, but try that new link out on your own web page
#286 [01:50] <Rtduggan> k
#287 [01:50] <Rtduggan> says bad login
#288 [01:50] <DiskDaemon> Rtduggan: Or is it the username that should be there. Please use {u} for your username instead, that is, your profile name
#289 [01:50] <Gone_Ralex> DiskDaemon, email
#290 [01:51] <Gone_Ralex> if he has a mojang, it is email
#291 [01:51] <Rtduggan> i used email
#292 [01:51] <Rtduggan> ill try again with profile name
#293 [01:51] <DiskDaemon> time to test locally
#294 [01:51] <Gone_Ralex> DiskDaemon, alrready did
#295 [01:51] <Rtduggan> Bad login still
#296 [01:51] <Gone_Ralex> yeah
#297 [01:51] <Gone_Ralex> so that is an account issue
#298 [01:52] <Gone_Ralex> although odd, saw that quite a bit today
#299 [01:52] <Rtduggan> meaning you guys wont be able to help me?
#300 [01:52] <Gone_Ralex> meaning we cannot
#301 [01:52] <Rtduggan> ah
#302 [01:52] <Gone_Ralex> we are volunteers
#303 [01:52] <Rtduggan> ok
#304 [01:52] <Gone_Ralex> we don't have access to anything account related
#305 [01:52] <DiskDaemon> Rtduggan: You may have to contact customer support
#306 [01:52] <DiskDaemon> You can contact Mojang's customer support at http://help.mojang.com/customer/portal/emails/new
#307 [01:52] <Rtduggan> i really appreciate all this guys
#308 [01:52] <Gone_Ralex> the only thing we can really do is say reset passwords, if that does not work, contact support
#309 [01:52] <Rtduggan> thanks again for the help
#310 [01:52] <DiskDaemon> you're welcome
#311 [01:53] <Rtduggan> yeah i heard that through google searches, tried them, didnt wokr
#312 [01:53] <Rtduggan> work*
#313 [01:53] <DiskDaemon> What do you mean, didn't work?
#314 [01:53] <Rtduggan> i reset my passwords
#315 [01:53] <Rtduggan> but the same problem
#316 [01:53] <Rtduggan> happened
#317 [01:53] <DiskDaemon> Ahh, the reset password thing, right
#318 [01:53] <Rtduggan> the password reset was successful
#319 [01:53] <Rtduggan> but it didnt fix my problem
#320 [01:54] <DiskDaemon> If you can log in to your mojang account, and see that Minecraft with your profile name is listed in your games section, then it seems that everything with your account is in order.
#321 [01:54] <DiskDaemon> However, contact support anyhow - because that's about all that we can do with your ossue from here on
#322 [01:54] <Rtduggan> alright, thanks again
#323 [01:55] <DiskDaemon> Rtduggan: Just by chance, you don't use ESET do you?
#324 [01:56] <Rtduggan> i dont believe so, as i dont know what that is haha
#325 [01:57] <DiskDaemon> That's known to cause certain issues in relation to logging in, which can be resolved. That would have shown up in the crash report if it was the cause though, so carry on with contacting customer support
#326 [01:58] <Rtduggan> :(
#327 [01:59] <DiskDaemon> You can also take a look around http://help.mojang.com/customer/portal/topics/151510-minecraft-accounts/articles in the meantime
#328 [02:00] <Rtduggan> im sure this isnt related, but when I tried to submit a report to customer service it says "We were unable to connect to the server. It may have gone offline or you could be experiencing connectivity issues. Please re-try your submission in a few minutes."
#329 [02:00] <Anon7> well
#330 [02:00] <Anon7> DiskDaemon, it seems like it's not just magic launcher
#331 [02:00] <Anon7> I wonder if it's optifine o.o
#332 [02:01] <Anon7> except it doesn't give me any problems on multiplayer
#333 [02:01] <Anon7> just single player
#334 [02:01] <Gone_Ralex> could be the tp
#335 [02:01] <Anon7> tp?
#336 [02:01] <Gone_Ralex> hi-res uses more mem
#337 [02:01] <Gone_Ralex> texture pack
#338 [02:01] <Anon7> oh
#339 [02:01] <DiskDaemon> Does the custom launcher result in any problems when you remove optifine from the loading process?
#340 [02:01] <Anon7> one sec
#341 [02:02] <Anon7> Gone_Ralex, I've been using this text pack for a long time, and this is the first time ive had any problems
#342 [02:02] <Gone_Ralex> Anon7, does not mean it cannot be a cause
#343 [02:02] <Anon7> DiskDaemon, trying without it now
#344 [02:02] <DiskDaemon> Anon7: Which size texture pack were you using?
#345 [02:02] <Anon7> 128
#346 [02:03] <DiskDaemon> That's not extremely memory hungry then
#347 [02:03] <Anon7> well without optifine it loads perfectly
#348 [02:03] <Anon7> hmm
#349 [02:03] <Anon7> let me try with optifine but a different text pack
#350 [02:03] <DiskDaemon> I was just going to go there too :)
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#353 [02:06] <Anon7> hm DiskDaemon it seems to be optifine
#354 [02:06] <Anon7> maybe i should try a different version
#355 [02:07] <DiskDaemon> Anon7: Could you see how things go with optifine and a smaller texture pack, 32x32 for the sake of example
#356 [02:07] <Anon7> okay one sec
#357 [02:07] <Gone_Ralex> default is a nice choice
#358 [02:07] <Anon7> first i'm trying the standard optifine vs the ultra
#359 [02:07] <DiskDaemon> default is 128, whcih what the existing issue is happening with
#360 [02:07] <Gone_Ralex> thought it was 16
#361 [02:07] <Gone_Ralex> faithful is a 32
#362 [02:08] <DiskDaemon> see http://bdcraft.net/sphax-purebdcraft-texturepack
#363 [02:08] <Gone_Ralex> oh
#364 [02:08] <Gone_Ralex> talking about that
#365 [02:08] <Anon7> DiskDaemon, thanks
#366 [02:08] <Anon7> appreciate you guys helping me out
#367 [02:08] <Anon7> this is baffling me
#368 [02:08] <Gone_Ralex> meant default minecraft texture pack
#369 [02:08] <DiskDaemon> aha
#370 [02:08] <Anon7> default text is 16x16 right?
#371 [02:08] <Gone_Ralex> yeah
#372 [02:09] <Anon7> okay
#373 [02:09] <Anon7> trying standard optifine now
#374 [02:09] <Gone_Ralex> i run faithful which is a 32x32
#375 [02:09] <Anon7> if that doesn't work, next step is default text
#376 [02:09] <Gone_Ralex> prefer it to default, but really not found a text pack i liked
#377 [02:10] <Anon7> I like sphaxbd craft a lot
#378 [02:10] <Anon7> it's my favorite that i've found
#379 [02:10] <Anon7> because everything is skinned
#380 [02:10] <Anon7> it's the most complete texture pack
#381 [02:12] <Anon7> okay
#382 [02:12] <Anon7> well
#383 [02:12] <Anon7> it seems as if optifine
#384 [02:12] <Anon7> is sucking all the RAM up
#385 [02:12] <Anon7> because even with default
#386 [02:12] <Anon7> it causes a problem
#387 [02:14] <Anon7> maybe i'll try mcpatcher instead
#388 [02:14] <DiskDaemon> okay, why is all the ram being sucked up. Is it configured to load a super large amount of the world into caching?
#389 [02:15] <Anon7> i don't think so
#390 [02:15] <Anon7> but like
#391 [02:15] <Anon7> there's nothing specific
#392 [02:15] <Anon7> just heap overload
#393 [02:15] <Gone_Ralex> check your setting son it
#394 [02:15] <Gone_Ralex> on it*
#395 [02:15] <DiskDaemon> you have it there - I cannot check those settings for you :)
#396 [02:15] <Anon7> https://pastee.org/ya68n
#397 [02:17] <Anon7> where do i check to see if it's doing that?
#398 [02:20] <DiskDaemon> There should be an optifine and an optifog file in the .minecraft/ folder - providing those might be the easiest way
#399 [02:22] <Anon7> DiskDaemon, https://pastee.org/9gngb
#400 [02:24] <DiskDaemon> That's optifog - I think that it's optionsof that is the other one
#401 [02:24] <DiskDaemon> optionsof.txt
#402 [02:24] <Anon7> oky
#403 [02:25] <Anon7> what am i looking for
#404 [02:26] <DiskDaemon> That optionsof.txt file in your .minecraft/ folder, which is the file in which Optifine stores its different options and settings
#405 [02:26] <Anon7> yeah but what specifically in that file am I looking for?
#406 [02:27] <DiskDaemon> *shrug* - which is why I suggest that you provide it, so that others here can check through it looking for anything that may help to explain the memory problems
#407 [02:27] <Anon7> https://pastee.org/7uebq
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#411 [02:27] <SinZ> dat render distance
#412 [02:28] <DiskDaemon> It's huuuge
#413 [02:28] <Gone_Ralex> yeah
#414 [02:28] <Gone_Ralex> max isn't it?
#415 [02:28] <Gone_Ralex> that would def cause it to load a ton
#416 [02:28] <DiskDaemon> Looks like we're getting closer to the money spot
#417 [02:28] <Anon7> hm
#418 [02:28] <Gone_Ralex> lower that down
#419 [02:28] <Anon7> okay to what
#420 [02:28] <Gone_Ralex> i use normla
#421 [02:29] <DiskDaemon> Try 128
#422 [02:29] <Anon7> ok
#423 [02:30] <DiskDaemon> The optifine forum will have a much more skilled approach do your particular issue http://www.minecraftforum.net/topic/249637-147-optifine-hd-c3-fps-boost-hd-textures-aa-af-and-much-more/
#424 [02:30] <DiskDaemon> We don't deal with mods here
#425 [02:31] <DiskDaemon> Kill it all! is our normal pattern of behaviour - delete the optionsof.txt file and have it regenerate from default
#426 [02:31] <Anon7> welp
#427 [02:31] <Anon7> that fixed it
#428 [02:31] <DiskDaemon> you're welcome :)
#429 [02:31] <Anon7> thank you so much
#430 [02:32] <DiskDaemon> You can adjust those settings from within the GUI - some will impact performance, others will impact memory usage. Sometimes a combination of both
#431 [02:33] <Anon7> yeah
#432 [02:33] <Anon7> I didn't even realize I had it set so high
#433 [02:33] <Anon7> I guess because on my server I limit it
#434 [02:33] <Anon7> so I had it set so it would use the server limit
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#447 [03:42] <desmen> hi,i am having problem with purchasing minecraft...my debit card is deposit disable for 24 hrs?why is that happening?
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#456 [04:05] <uhh> hello
#457 [04:05] <Teresab> I don't know how to correct the problem with not being able to get onto the Minecraft game.
#458 [04:06] <uhh> !check 108.174.48.201:26065
#459 [04:06] <Teresab> I recently updated to Windows 8 and all of a sudden....I had to reregister to the game, and still cannot get the game to load....tells me I have a bad video driver....so, I made sure it was updated
#460 [04:06] <Teresab> still won't work
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#462 [04:07] <Teresab> yea....thank you for responding
#463 [04:07] <Teresab> I'm so frustrated....as I'm sure you're used to hearing in these cases, but I truly don't know what to do or who to turn to
#464 [04:10] <Teresab> Thank you for your time....have a great night/day
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#493 [06:20] <marti> i cannot purchase mine craft, it keeps telling me information is wrong when i enter my payment details
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#496 [06:31] <Knight2000> Hello
#497 [06:31] <Wug> hello
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#499 [06:32] <Knight2000> I have a litte problem: Minecraft doesnt start on my Windows 8 Notebook...
#500 [06:32] <Wug> so clicking minecraft.exe does nothing?
#501 [06:33] <Knight2000> no. i can log me in but after the update screen it crashes
#502 [06:34] <Wug> has it ever worked?
#503 [06:34] <Wug> im assuming no?
#504 [06:34] <Knight2000> and it says: Bad video card drivers
#505 [06:34] <Wug> aha
#506 [06:34] <Wug> ?? win/dxdiag
#507 [06:34] <VoxelHead> win/dxdiag: Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#508 [06:34] <VoxelHead> win/dxdiag: Open the file you just saved, and copy the contents. Paste them on http://pastebin.com/ and click Submit. Then, copy the link in your browser's address bar and paste it back here.
#509 [06:35] <Knight2000> yes i worked under Linux
#510 [06:35] <Wug> ok. its definitely a driver issue
#511 [06:35] <Knight2000> oh... one moment pleas
#512 [06:36] <Knight2000> Drivers are fine
#513 [06:36] <Knight2000> latest Intel drivers, no Microsoft drivers
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#516 [06:37] <Wug> do the dxdiag anyway
#517 [06:38] <Wug> pastebin it and link me to it
#518 [06:40] <Knight2000> http://pastebin.com/ppWZxrPg
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#520 [06:41] <Wug> ok so
#521 [06:41] <Wug> a few potential issues
#522 [06:41] <Wug> 1. you're using windows 8, and a lot of hardware that works on other OSs doesnt work on win8 due to less developed drivers
#523 [06:41] <Wug> 2. your driver is from july last year, its possible theres an update available for it
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#525 [06:42] <Wug> 3. the graphics card in that laptop might not perform very well running minecraft even with a perfect driver
#526 [06:42] <Wug> do you have 64 bit java?
#527 [06:42] * alfw|sleep is now known as alfw
#528 [06:42] <Wug> you are on a 64 bit windows
#529 [06:42] <Knight2000> yes
#530 [06:44] <Knight2000> i have 64bit java. I need Minecraft for school, so if it doesnt work on Win8 i have to reinstall Ubuntu again...
#531 [06:45] <Knight2000> but i dont want to spam my PC with OSs again^^
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#534 [06:46] <nath> i keep getting java platform senot responding
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#536 [06:46] <Wug> nath: have you tried reinstalling it
#537 [06:46] <Wug> Knight2000: intels website doesnt have a driver at all for windows 8
#538 [06:46] <Wug> how irritating. must be somewhere else
#539 [06:46] <Knight2000> they have
#540 [06:46] <nath> i have reinstalled java
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#542 [06:47] <Knight2000> nath: What OS do you use?
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#544 [06:47] <Wug> looks like vista 32 bit
#545 [06:47] <nath> vista 32
#546 [06:48] <sdfykes> i need to contact minecraft how do i do that there is no link
#547 [06:48] <Knight2000> ok... What version of Java?
#548 [06:48] <Knight2000> contact minecraft?
#549 [06:48] <sdfykes> i can't login
#550 [06:49] <nath> just downloaded 7
#551 [06:49] <Wug> sdfykes: what error message do you get
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#553 [06:49] <worldmc> Sdfykes what's the prob
#554 [06:49] <nath> java platform se not responding
#555 [06:49] <sdfykes> try again
#556 [06:49] <Wug> nath: open a command prompt
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#558 [06:49] <Wug> sdfykes: login failed?
#559 [06:49] <nath> how do i do that
#560 [06:50] <sdfykes> i bought the game and can't login
#561 [06:50] <sdfykes> yes
#562 [06:50] <Wug> nath: win+r, type cmd
#563 [06:50] <Wug> sdfykes: login failed means your username or password is wrong
#564 [06:50] <nath> done that
#565 [06:50] <Wug> make sure they're right. if it wont let you in anyway, do a password reset on mojang.com
#566 [06:51] <Wug> nath: black box?
#567 [06:51] <Wug> type into it cd Desktop
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#569 [06:51] <nath> yes
#570 [06:51] <Wug> nath: is minecraft.exe on your desktop?
#571 [06:51] <nath> no
#572 [06:51] <Wug> can you copy it there
#573 [06:51] <interbrink> Anyone got ANY solutions? My multiplayer takes an age to log in, like 10 secs for a server, and has been this since 1.3, any solutions?
#574 [06:51] <sdfykes> it let me login to minecract.net i don't understand i'm logged in right now
#575 [06:52] <sdfykes> i did that
#576 [06:52] <Knight2000> nath: navigate to your folder, where your minecraft.exe is
#577 [06:52] <SinZ> sdfykes: are you using your email or your minecraft profile to login on the launcher
#578 [06:52] <sdfykes> yes
#579 [06:52] <Wug> sdfykes: you're using your email address as the username right?
#580 [06:52] <sdfykes> yes
#581 [06:52] <Wug> derp inb4
#582 [06:52] <Wug> sdfykes: clear the boxes and retype them then
#583 [06:52] <Wug> nath: copied minecraft.exe to desktop?
#584 [06:53] <Knight2000> thats also possible :D
#585 [06:53] <nath> dont laugh but cant find it
#586 [06:53] <Wug> nath: download it again if you have to
#587 [06:53] <Knight2000> just download it again
#588 [06:55] <sdfykes> didn't work
#589 [06:56] <Knight2000> reset your password
#590 [06:56] <nath> its now on desktop
#591 [06:56] <Wug> Knight2000: where did you get your driver from
#592 [06:56] <Wug> i cant find it anywhere
#593 [06:56] <interbrink> Minecraft multiplayer servers take like 10 secs to log in, and it has been like that since 1.3, but was ok before that, any solutions?
#594 [06:56] <Wug> interbrink: hold on
#595 [06:57] <Knight2000> Wug: BIG LINK: http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=20775&lang=eng&OSVersion=Windows%208%2C%2064-bit*&DownloadType=Drivers#help
#596 [06:57] <nath> still same error message
#597 [06:57] <Knight2000> nath: go to the black window
#598 [06:57] <Wug> nath: so it breaks immediately? it doesnt start playing and crash after a minute?
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#601 [06:58] <Wug> Knight2000: im not sure that's a whole driver, it looks like something less
#602 [06:58] <nath> black window open, it tries to start and then white screen
#603 [06:58] <Wug> nath: has it ever worked before
#604 [06:58] <sdfykes> i need to get an email from minecraft for verification of purchase?
#605 [06:58] <nath> yes
#606 [06:58] <Wug> nath: have you tried force updating?
#607 [06:59] <Knight2000> nath: at the commendline type in minecraft.exe -debug
#608 [06:59] <Wug> sdfykes: the password reset process involves receiving an email, ues
#609 [06:59] <sdfykes> i haven't seen it yet and it's been almost a month
#610 [06:59] <nath> in the black box
#611 [07:00] <Knight2000> yes
#612 [07:00] <Wug> sdfykes: check your other email addresses?
#613 [07:00] <nath> it doesnt recognise minecraft.exe -debug
#614 [07:00] <Wug> and your spam folder
#615 [07:00] <Wug> nath: get teamviewer and ill look at it myself
#616 [07:00] <Wug> ?? teamviewer
#617 [07:00] <VoxelHead> teamviewer: Teamviewer is remote access software, which enables other people to, with your permission, access your computer remotely and attempt to perform troubleshooting and diagnostics.
#618 [07:00] <VoxelHead> teamviewer: Teamviewer's website is here: http://www.teamviewer.com/en/index.aspx
#619 [07:01] <Knight2000> it a quike good program and you can trust it
#620 [07:01] <Wug> the program is fine, its the people you have to trust
#621 [07:02] <Wug> dont share the id or pass with anyone else and youll be fine
#622 [07:02] <Wug> private message them to me
#623 [07:02] <Knight2000> dont tell anyone your ID or PW
#624 [07:02] <sdfykes> it says i got a mojang account
#625 [07:02] <Knight2000> exept people you trust
#626 [07:02] <Knight2000> sdfykes: yes
#627 [07:03] <sdfykes> how do i start minecraft with mojang account?
#628 [07:04] <Knight2000> same way
#629 [07:04] <Wug> sdfykes: do you have a minecraft username?
#630 [07:04] * tiger_m [tiger_m@notlogged] has joined #minecrafthelp
#631 [07:04] <Knight2000> enter your mail adress in the Username field
#632 [07:04] <nath> team viewer requesting partner id
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#634 [07:05] <Knight2000> give Wug your ID and Password personaly
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#636 [07:05] <nath> how do i contact wug personally?
#637 [07:05] <Knight2000> i mean nath
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#639 [07:05] <Wug> nath: use /msg Wug id: blah blah blah pass: blah
#640 [07:06] <sdfykes> i guess it's my email right
#641 [07:06] <Wug> sdfykes: the username itself is not your email
#642 [07:06] <Wug> you use your email address to login
#643 [07:06] <Wug> but your email is not the name you get when online
#644 [07:07] <Knight2000> he is right
#645 [07:07] <sdfykes> how do i get online please
#646 [07:07] <Knight2000> login into minecraft
#647 [07:08] <SinZ> sdfykes: go to http://account.mojang.com/me and your username, is whats under Profile name, and next to Minecraft
#648 [07:10] <Knight2000> but he has e
#649 [07:10] <Knight2000> an Mojang account, so he have to login with his mail-adress
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#652 [07:11] <Knight2000> and what can i do with my problem?
#653 [07:12] <sdfykes> i'm logged in to minecraft where do i go to get in the game there are no options in browser or download what is that other option is demo
#654 [07:14] <Knight2000> download it
#655 [07:14] <Wug> Knight2000: chances are you're out of luck until a new driver version is released
#656 [07:14] <Wug> you could maybe try the windows 7 driver just for kicks but I doubt it will work.
#657 [07:14] * [away]hunter09 is now known as benhunter09
#658 [07:15] <Knight2000> ok... i am going to intall ubuntu
#659 [07:15] <Wug> I suggest you dual boot it
#660 [07:15] <Wug> its easy and probably a good idea
#661 [07:15] <Knight2000> i use dualboot on 2 of my PCs^^
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#663 [07:16] <sdfykes> thanks for all your help this thing just keeps giving me a login failed i ll try again later
#664 [07:16] <Wug> sdfykes: login failed definitely means wrong username or email
#665 [07:17] <Wug> you have to be doing something silly without realizing it
#666 [07:17] <sdfykes> it cant be im logged in to minecraft
#667 [07:17] <Knight2000> OR: your firewall blocks the MC-Launcher xD
#668 [07:17] <Wug> that gives a different error
#669 [07:17] <sdfykes> minecraft server is running
#670 [07:18] <Wug> you dont need a server
#671 [07:18] <Knight2000> what do you want with a server?
#672 [07:18] <sdfykes> how do i play multiplayer with no server
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#674 [07:18] <Knight2000> can you play minecraft in singleplayer?
#675 [07:19] <sdfykes> yes
#676 [07:19] <Knight2000> so, you can login
#677 [07:19] <Knight2000> now?
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#679 [07:19] <sdfykes> it tells me to play offline
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#681 [07:19] <Knight2000> so you have played it once?
#682 [07:19] <sdfykes> i get a login failed so i play offline
#683 [07:20] <sdfykes> no
#684 [07:20] <sdfykes> not online
#685 [07:21] <Knight2000> But you had to play it one time with a login to activate the offline option
#686 [07:21] <Diablodoct0r> Anyone who is adept at editing Wiki's who could help me edit my personal page? >.>
#687 [07:21] <sdfykes> when it says login failed offline option appears
#688 [07:22] <Knight2000> can you click on it?
#689 [07:22] <Knight2000> Diablodoct0r: what page?
#690 [07:22] <Diablodoct0r> http://www.minecraftwiki.net/wiki/User:Diablodoc
#691 [07:23] <Diablodoct0r> Pardon the terrible phrasing and all that
#692 [07:23] <Diablodoct0r> Also lack of any formatting
#693 [07:23] <Diablodoct0r> That's what I'm requesting help for xD
#694 [07:23] <Diablodoct0r> I'm also terrible at writing about myself in third person
#695 [07:24] <Knight2000> do it yourself^^ why do you want to have wiki side about you?
#696 [07:24] <Diablodoct0r> *shrug*
#697 [07:24] <Diablodoct0r> There's a feature there, so I thought I'd do it
#698 [07:24] <Knight2000> xD
#699 [07:27] <Knight2000> sdfykes: can you click on the offline button?
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#702 [07:31] <Knight2000> ok. i go offline now. Installing Ubuntu. bye, and thank you for your help^^
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#704 [07:32] <Wug> Knight2000: i can help with that too if you need pointers
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#706 [07:32] <Wug> otherwise though I'm going to bed
#707 [07:32] <Wug> i really should not still be awake.
#708 [07:33] <Knight2000> Wug, do you have skype?
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#710 [07:33] <Wug> I do
#711 [07:33] <Wug> but I dont tend to give it out on irc
#712 [07:33] <Knight2000> PM it^^
#713 [07:33] <Knight2000> if you want to
#714 [07:33] <Wug> I really need to go to bed
#715 [07:34] <Wug> its 7:30am
#716 [07:34] <Wug> and im an idiot
#717 [07:34] <Wug> for still being awake
#718 [07:34] <Knight2000> where do you live??!!
#719 [07:34] <Wug> in a place
#720 [07:34] <Wug> with the thing
#721 [07:34] <Boreeas> Wug: Oww. And I thought my going to bed at 3 AM was bad
#722 [07:34] <Knight2000> :D nice answer
#723 [07:34] <Wug> Boreeas: you got nothin on me
#724 [07:34] <Wug> im the dumbest dumbass around
#725 [07:35] <Boreeas> At least you can sleep in tomorrow. I hope
#726 [07:35] <Knight2000> Sleep good^^
#727 [07:35] <Wug> Knight2000: I'd split your hard drive into 3 partitions
#728 [07:35] <Wug> shrink the existing one by about 50GB
#729 [07:35] <Wug> make 2 ext4 ones, one 20GB and one 30GB
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#731 [07:36] <Wug> set the 20GB one to / and the 30GB to /home
#732 [07:36] <Wug> the installer has the ability to resize partitions
#733 [07:36] <Knight2000> why? and i just have 5GB for Ubuntu. but that is enogh
#734 [07:36] <Wug> you'll obviously need 50GB of free space
#735 [07:37] <Wug> I used 10GB on my laptop and I wish I'd made it bigger
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#737 [07:37] <Wug> its personal preference
#738 [07:37] <Wug> that's just what i'd do.
#739 [07:37] <Knight2000> i just have 150GB on this Laptop :3
#740 [07:37] <Boreeas> I found 100 GB to be necessary
#741 [07:38] <Wug> I store bulky stuff on a designated shared area
#742 [07:38] <Wug> anything I download thats large etc
#743 [07:38] <Knight2000> 100 for Windows and Programms and 45GB of data
#744 [07:38] <Wug> I used 100GB for windows
#745 [07:38] <Wug> of course, I have an obnoxious amount of hdd space
#746 [07:39] <Wug> 4TB internal and like 5 external
#747 [07:39] <Knight2000> me too... In my desktop PC
#748 [07:39] <Wug> yeah
#749 [07:39] <Wug> laptop has a 750
#750 [07:40] <Wug> well im going to ned
#751 [07:40] <Wug> bed*
#752 [07:40] <Knight2000> sleep good
#753 [07:40] <Knight2000> good night
#754 [07:40] <Wug> installing ubuntu is pretty much the safest thing you can do to a laptop
#755 [07:40] <Wug> very little can go wrong
#756 [07:40] <Wug> if you need additional guidance which you probably wont you can check out #ubuntu on freenode
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#758 [07:40] <Knight2000> know. but Windows crashed my Ubuntu-patition last time xD
#759 [07:41] <Wug> my personal opinion is that freenode is a terrible place
#760 [07:41] <Wug> but if you spin it like windows is better than linux because ubuntu cant even install right you might be able to incense them into helping
#761 [07:41] <Wug> I find them to be largely useless.
#762 [07:42] <Knight2000> :D
#763 [07:42] <Wug> a place to go where I can tell them what I'm thinking is wrong, so they can tell me that im a moron who has no idea whats going on, then i fix it and tell them so they can claim credit
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#766 [07:43] <Wug> a most backwards network
#767 [07:43] <Wug> anyway bed
#768 [07:43] <Wug> later.
#769 [07:43] <Knight2000> go to bed^^
#770 [07:43] <higgyjack> hi my son is trying to mine and it wont let him
#771 [07:43] <higgyjack> please can you help
#772 [07:44] <Knight2000> higgyjack: what is your exact problem?
#773 [07:45] <higgyjack> he is trying to do the mining but when he presses the button to mine it wont do anything! sorry i dont know anything about games! thanks
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#775 [07:46] <Knight2000> right click will mine, left click will place block
#776 [07:47] <Wug> Knight2000: got them backwards
#777 [07:47] <Wug> higgyjack: click and hold to mine
#778 [07:47] <Wug> left click
#779 [07:47] <Knight2000> exact
#780 [07:47] <Wug> right click places blocks.
#781 [07:47] <higgyjack> ok he said he knows to do that but when he does press the right click to mine it wont do it, but the left one works!!?? ok will tell him to try again thanks
#782 [07:47] <Knight2000> oh... yea... your right Lol
#783 [07:48] <Knight2000> i switched the sides... sorry. LEFT CLICK and HOLD IT to mine
#784 [07:51] <Knight2000> Wug: i thought you wanted to go to bed?^^
#785 [07:52] <higgyjack> hi just tried it again and it wont do it! we did what you said
#786 [07:53] <Knight2000> is the block to far away?
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#788 [07:57] <higgyjack> we have just tried to get close to it and mine it but it still wont do it!
#789 [07:57] <Knight2000> press esc go to options and to controls
#790 [07:58] <Mulano> Hello i get this message when tryin to log in on my own server : ( Failed to verify username! [internal error java.net.SocketException:address family not supported by protocol family: connect) what is the problem?
#791 [07:58] <higgyjack> ok thanks will try that and get back to you
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#798 [08:03] <Knight2000> OK ia ma back
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#805 [08:13] <higgyjack> Hi Knight2000 fab thank you so much we have managed to sort it in the controls!! thanks again for your help!
#806 [08:14] <Knight2000> no problem sir^^
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#825 [08:45] <seashell> my server won't work can anyone help?
#826 [08:46] <seashell> is there anyone on?
#827 [08:46] <seashell> hello?
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#833 [08:59] <kubahaha> Hi! I think it's good place for looking for help.
#834 [08:59] <kubahaha> After updating to 1.4.7 i am getting errors which crash launcher. It made game unplayable. I host server on the same PC, on which i am playing. Screen of errors:http://screencloud.net/v/cAKl
#835 [08:59] <kubahaha> Screen from server log
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#837 [09:00] <WhereIsMySpoon> kubahaha: i dont really have that much time to help right now but if you didnt already, try to reinstall minecraft by deleting everything in .minecraft except your saves folder
#838 [09:01] <WhereIsMySpoon> then relaunch and it will redownload stuff
#839 [09:01] <WhereIsMySpoon> make sure your video drivers are up to date as well as your java installation
#840 [09:01] <kubahaha> I am on linux, using suna java 6, everything works perfectly on 1.4.6
#841 [09:02] <kubahaha> But, thanks i will try
#842 [09:02] <WhereIsMySpoon> kubahaha: you might want to try openjdk instead of sun's java
#843 [09:02] <WhereIsMySpoon> sun's java is crap on linux
#844 [09:02] <WhereIsMySpoon> sudo apt-get install open-jdk-6 or smth like that
#845 [09:02] * bonney12|Detached is now known as bonney12
#846 [09:02] <kubahaha> Ok, thanks
#847 [09:02] <WhereIsMySpoon> just google on how to install openjdk on linux
#848 [09:03] <WhereIsMySpoon> np
#849 [09:03] <kubahaha> I know how to do it
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#867 [09:24] <lily> i am trying to pay and it wont let me because of cookies?
#868 [09:24] <lily> i am trying to pay and it wont let me because of cookies?
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#870 [09:25] <Wabs> Trying to buy Minecraft Lily?
#871 [09:25] <lily> yes
#872 [09:26] <Wabs> Have you tryed Paypal for the purchase?
#873 [09:26] * saleh [saleh@notlogged] has quit. (Ping timeout: 180 seconds)
#874 [09:26] <lily> visa
#875 [09:26] <lily> it said that it wont work because of cookies it beause its a mac?
#876 [09:27] <Wabs> Nah you should have the ability on your browser to change the privacy and security settings
#877 [09:28] <Wabs> What browser are you using?
#878 [09:28] <lily> i just got this so what should i change ilt to?
#879 [09:29] <lily> I'm not so computer literate browser mean apple?
#880 [09:29] <lily> lol
#881 [09:29] <Wabs> Browser is your Web Browser. PC people us Internet Explorer, Firefox, Google Chrome. Not sure what it is for a MAC
#882 [09:30] <lily> safari
#883 [09:30] <Wabs> Browser is the program you are using to get to the website to buy Minecraft
#884 [09:30] <Wabs> Give me a sec, I will look up the settings and try to give you a hand with it
#885 [09:30] <lily> thank you
#886 [09:31] <Wabs> Are you using OS X on your MAC?
#887 [09:31] <lily> yes
#888 [09:32] <Wabs> Choose Safari > Preferences, and then click Privacy
#889 [09:32] <Wabs> In the “Block cookies” section, specify if and when Safari should accept cookies from websites. To see an explanation of the options, click the Help button (question mark).
#890 [09:33] <Wabs> If you want to see which websites store cookies on your computer, click Details.
#891 [09:33] <lily> thank you very much im going to do that now :)
#892 [09:33] <Wabs> No Problem
#893 [09:33] <lily> im writing it down
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#904 [09:48] <Wabs> That work out for you Lily?
#905 [09:49] * Me4502 is now known as Me4502|Away
#906 [09:49] <lily> No, Not yet.
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#908 [09:50] <samucabarret> my minecraft stopped working
#909 [09:50] <samucabarret> helo
#910 [09:51] <samucabarret> he speaks well
#911 [09:51] <samucabarret> Minecraft has crashed! ---------------------- Minecraft has stopped running because it encountered a problem; Exception in world tick A full error report has been saved to C:\Users\SAMUEL\AppData\Roaming\.minecraft\crash-reports\crash-2013-02-02_12.35.34-client.txt - Please include a copy of that file (Not this screen!) if you report this crash to anyone; without it, they will not be able to
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#913 [09:51] <samucabarret> helo
#914 [09:52] <[away]hunter09> ?? Pastebin
#915 [09:52] <Wabs> Thats not good Sam
#916 [09:52] <VoxelHead> pastebin: Pastebin is a service run at http://www.pastebin.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click 'Submit', and give us the URL the site takes you to, and we can see what you have pasted.
#917 [09:52] <samucabarret> ok yeah wabs
#918 [09:52] <[away]hunter09> Put the crash report there ^
#919 [09:52] <lily> Wabs?
#920 [09:52] <samucabarret> what I do?
#921 [09:52] <Wabs> Yea Lily
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#923 [09:53] <samucabarret> meu minecraft fala assim
#924 [09:54] <lily> How do you go on preferences?
#925 [09:54] <samucabarret> what i do?? please can i heal me
#926 [09:54] <Wabs> Sam he wants you to use Pastebin for your crash report
#927 [09:54] <Wabs> Lily - Choose Safari > Preferences, and then click Privacy
#928 [09:54] <samucabarret> how I do it
#929 [09:54] <Wabs> <@VoxelHead> pastebin: Pastebin is a service run at http://www.pastebin.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click 'Submit', and give us the URL the site takes you to, and we can see what you have pasted.
#930 [09:55] <lily> now what?
#931 [09:55] * PaladinPete [PaladinPete@notlogged] has quit. (Ping timeout: 194 seconds)
#932 [09:55] <samucabarret> wabs what I do
#933 [09:55] <Wabs> Lily - n the “Block cookies” section, specify if and when Safari should accept cookies from websites. To see an explanation of the options, click the Help button (question mark).
#934 [09:55] <lily> ok
#935 [09:55] <samucabarret> wabs??
#936 [09:55] <Wabs> Yes Sam
#937 [09:56] <samucabarret> what I do
#938 [09:56] <samucabarret> ?
#939 [09:56] <Wabs> Open up the file C:\Users\SAMUEL\AppData\Roaming\.minecraft\crash-reports\crash-2013-02-02_12.35.34-client.txt
#940 [09:56] <lily> do i go on details and click remove all?
#941 [09:56] <samucabarret> please help
#942 [09:56] * [away]hunter09 returns to AFK mode
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#943 [09:57] <samucabarret> ok I opened and now?
#944 [09:57] <Wabs> That is going to be a judgement call on you Lily. I'm not sure what you have in there
#945 [09:57] <Wabs> Go to www.pastebin.com on your Internet Explorer
#946 [09:57] <lily> 161 things
#947 [09:57] <lily> do i delete them?
#948 [09:57] <samucabarret> ta you talking to me wabs???
#949 [09:58] <samucabarret> ?
#950 [09:58] <me_> My son's minecraft won't mine anything and it is not in survival mode. I have deleted and downloaded several times to no effect
#951 [09:58] <Wabs> Yea Sam on the pastebin.com
#952 [09:58] <[away]hunter09> Sam, put it on www.pastebin.com
#953 [09:58] <samucabarret> ok I opened and now?
#954 [09:59] <samucabarret> ??
#955 [09:59] <Wug> me_: check the controls
#956 [09:59] <Wabs> Lily - Do you see any entry's in Blocked cookies for Minecraft?
#957 [09:59] <Wug> its in the options menu somewhere
#958 [09:59] <Wug> make sure everything is as expected.
#959 [09:59] <lily> Let me check
#960 [10:00] <samucabarret> ta you talking to me wug??
#961 [10:00] <lily> yes i think so
#962 [10:00] <[away]hunter09> Sam, put it on pastebin
#963 [10:00] <Wabs> Lily - In those click on them and accept cookies from Minecraft website
#964 [10:01] <Wug> samucabarret: I was speaking to me_
#965 [10:01] <samucabarret> and put ok now?
#966 [10:01] <lily> In what?
#967 [10:01] <me_> samucabarret his controls has it on button 1 but still doesnt work. He simply flails and nothing happens
#968 [10:02] <samucabarret> what do I do now?
#969 [10:02] <[away]hunter09> Sam, put it on pastebin, click submit and give us the URL
#970 [10:03] <samucabarret> ok now what?
#971 [10:04] <Wabs> Get it Lily?
#972 [10:04] <samucabarret> ?
#973 [10:04] <samucabarret> ??
#974 [10:04] <me_> samucabarret - son said it was working last night until after he placed a steel door in place then it quit mining at all
#975 [10:04] <samucabarret> lily?
#976 [10:04] <Wabs> Paste the URL it gives you
#977 [10:04] <lily> Thanks! Its working now.
#978 [10:05] <Wabs> Sam I'm helping Lily also
#979 [10:05] <Wabs> Awesome enjoy Minecraft Lily
#980 [10:05] <samucabarret> ok
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#982 [10:05] <[away]hunter09> Right, I'm AFK now
#983 [10:06] <samucabarret> where I put the URL?
#984 [10:06] <Wug> here
#985 [10:06] <samucabarret> OK
#986 [10:06] <samucabarret> http://pastebin.com/izv4Vttg
#987 [10:06] <samucabarret> HERE]
#988 [10:07] <Wug> samucabarret: that would be an error caused by a mod
#989 [10:07] <samucabarret> and now?
#990 [10:07] <Wug> this channel doesnt support mods
#991 [10:07] <Wug> we recommend you either uninstall it, or contact the mod author for assistance
#992 [10:07] <samucabarret> I do not put the mod and minecraft has stopped working
#993 [10:08] <Wug> if you want to remove the mod, force update.
#994 [10:08] <Wabs> Sam you guys playing on a server?
#995 [10:08] <samucabarret> the mod did not work
#996 [10:08] <samucabarret> ok
#997 [10:08] <Wug> samucabarret: maybe because you installed it incorrectly. Force update to remove it
#998 [10:09] <samucabarret> I'll try
#999 [10:09] <samucabarret> yes
#1000 [10:10] <Wabs> Did anyone play with permissions on the server?
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#1002 [10:10] <samucabarret> please calm
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#1004 [10:11] <samucabarret> Did anyone play with permissions on the server?
#1005 [10:11] <samucabarret> I'm new to minecraft
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#1010 [10:12] <samucabarret> Thanks helped a lot that went right god bless you guys
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#1013 [10:13] <unarob> minecraft wont mine anymore and it is not on suvival mode
#1014 [10:13] <samucabarret> [quit:web client closed]
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#1016 [10:14] * ac3xx [ac3xx@notlogged] has quit. (Quit: Computer has gone to sleep.)
#1017 [10:15] <njwags> why does the game keep pausing when i am mining resources?
#1018 [10:17] * scooby [scooby@notlogged] has joined #minecrafthelp
#1019 [10:19] <scooby> I have just purchased minecraft and have downloaded it. Java is upto date and forced updates is on. I log in, but minecraft wont run. An error message keeps coming up as follows: EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x618a5861, pid=6636, tid=340
#1020 [10:20] * bwsouza [bwsouza@notlogged] has joined #minecrafthelp
#1021 [10:21] <Wabs> Scooby - Possible issue with your memory
#1022 [10:22] <Wabs> And I said Possibly. Not saying that is your problem
#1023 [10:23] <scooby> Thanks for replying - How do I check?
#1024 [10:23] <GreyVulpine> Not a memory problem
#1025 [10:24] <GreyVulpine> give us the full error's text. use pastebin
#1026 [10:24] <GreyVulpine> ?? Pastebin
#1027 [10:24] <VoxelHead> pastebin: Pastebin is a service run at http://www.pastebin.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click 'Submit', and give us the URL the site takes you to, and we can see what you have pasted.
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#1031 [10:26] <Wabs> http://www.wiki-errors.com/wiki-errors.php?wiki=0xc0000005
#1032 [10:27] <GreyVulpine> If we could get the full error's text, we would know the actual cause of that issue. I can promise you it's not a memory issue.
#1033 [10:27] <GreyVulpine> So put your google tools away.
#1034 [10:29] * valya [valya@notlogged] has joined #minecrafthelp
#1035 [10:30] <valya> hep me pleac
#1036 [10:30] <GreyVulpine> With?
#1037 [10:30] <valya> do speak russian
#1038 [10:30] <GreyVulpine> No.
#1039 [10:30] <valya> =(
#1040 [10:31] <valya> sorry
#1041 [10:31] * john7204 [john7204@notlogged] has joined #minecrafthelp
#1042 [10:31] <valya> I have a problem one help?
#1043 [10:31] * g0ldminer [g0ldminer@notlogged] has joined #minecrafthelp
#1044 [10:31] <GreyVulpine> If you tell us your problem, we may be able to help
#1045 [10:32] <unarob> I can't mine anymore
#1046 [10:32] <g0ldminer> I am trying to run the downloaded executable and keep getting not a premium user...
#1047 [10:32] <john7204> I cannot find any way to set up a password in Minecraft. I set up a user name, but there was no screen to set up a password. I'm very frustrated! I've spent at least three hours working on this.
#1048 [10:32] <g0ldminer> I have a paid receipt..
#1049 [10:32] <GreyVulpine> g0ldminer - You need to pay for minecraft in order to pay it
#1050 [10:32] <g0ldminer> I have my receipt
#1051 [10:32] <g0ldminer> I haven't played in mths
#1052 [10:33] <g0ldminer> I was trying to help my son with mod loaders
#1053 [10:33] <valya> when I downloaded the minecraft written there username as to understand if I was registered, and there isn't one?
#1054 [10:33] <GreyVulpine> g0ldminer - Please see: http://help.mojang.com/customer/portal/articles/329519-when-will-i-receive-my-game-
#1055 [10:33] <g0ldminer> thx
#1056 [10:33] * njwags [njwags@notlogged] has joined #minecrafthelp
#1057 [10:33] <GreyVulpine> john7204 - Your password is the same password you used to create a mojang.com account
#1058 [10:34] <njwags> game pauses when i mine resources any ideas?
#1059 [10:35] * benhunter09 [benhunter09@notlogged] has joined #minecrafthelp
#1060 [10:35] <GreyVulpine> unarob - If you can't mine anymore, can you confirm that your mouse bindings are correct in the controls? Please go to the options menu, and see your control bindings. Make sure Attack is set to the key you're hitting to mine
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#1062 [10:35] <g0ldminer> GreyVulpine: Error! You can only migrate your Minecraft account if you have bought Minecraft. Either buy Minecraft first, or just register for a new Mojang account.
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#1064 [10:36] <valya> he says login failed error
#1065 [10:36] <unarob> GreyVulpine - control settings are correct
#1066 [10:36] <g0ldminer> should I register for a new Mojang account?
#1067 [10:36] <GreyVulpine> Right. You can only migrate your account if you had an old minecraft.net account. All new accounts nowaways are mojang.com accounts
#1068 [10:36] <GreyVulpine> Did you purchase minecraft during the alpha or beta period, g0ldminer?
#1069 [10:36] <g0ldminer> I don't know if I had old or new
#1070 [10:36] <GreyVulpine> When did you purchase minecraft?
#1071 [10:36] <g0ldminer> I just know I paid the bill
#1072 [10:36] <g0ldminer> checking
#1073 [10:36] <GreyVulpine> Was it before january of 2011?
#1074 [10:36] * [away]hunter09 [[away]hunter09@notlogged] has quit. (Quit: Bye)
#1075 [10:37] <g0ldminer> Aug 27 2012
#1076 [10:37] <unarob> GreyVulpine - it will go thru the motions of mining but not actual effect anything
#1077 [10:37] <njwags> we have had this problem since computer was cleared of viruses
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#1079 [10:37] <GreyVulpine> Then you have a mojang.com account, g0ldminer. You shouldn't need to migrate anything
#1080 [10:37] <GreyVulpine> njwags - What operating system are you on?
#1081 [10:37] <g0ldminer> k, I am receiving a "Not a premium user error"
#1082 [10:37] <GreyVulpine> g0ldminer - Then that particular account is not paid for.
#1083 [10:38] <g0ldminer> hmm
#1084 [10:38] <GreyVulpine> g0ldminer - Do you perhaps have another account that you paid for?
#1085 [10:38] <g0ldminer> I just passed it my email
#1086 [10:38] <g0ldminer> to find my account
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#1088 [10:38] <g0ldminer> I'm 99% sure this is it
#1089 [10:38] <g0ldminer> but no reference of it in the receipt to help
#1090 [10:38] <g0ldminer> I just have my receipt
#1091 [10:39] <g0ldminer> can you look it up that way?
#1092 [10:39] <njwags> window 7
#1093 [10:39] <g0ldminer> I'm sure it's g0ldminer
#1094 [10:39] * eagleman2013 [eagleman2013@notlogged] has joined #minecrafthelp
#1095 [10:39] <GreyVulpine> g0ldminer - Please note, nobody here works for Mojang, and thus, cannot look up account information
#1096 [10:39] <g0ldminer> if I give you the receipt id
#1097 [10:39] <g0ldminer> ha
#1098 [10:39] <g0ldminer> ah
#1099 [10:39] <g0ldminer> wow you're kind
#1100 [10:39] <GreyVulpine> To get official account support, please file a support ticket at:
#1101 [10:39] <g0ldminer> thank you for your help
#1102 [10:39] <GreyVulpine> http://help.mojang.com/customer/portal/emails/new
#1103 [10:39] <g0ldminer> tyvm
#1104 [10:39] <chuck> how do you backup a world. my computer is going to crash and i need to re format it. how can i load my world back on without losing all my work?
#1105 [10:40] <GreyVulpine> chuck - What operating system are you on?
#1106 [10:40] <chuck> windows 7 i believe
#1107 [10:40] <GreyVulpine> njwags - Please go to your start menu, in the search bar, type in exactly: %appdata%
#1108 [10:40] <GreyVulpine> same for you chuck
#1109 [10:40] <GreyVulpine> Find the ".minecraft" folder.
#1110 [10:41] <eagleman2013> Ok Quick question. My son just got an account. Do I need to buy minecraft again for me in order to play multiplayer with him?
#1111 [10:41] <GreyVulpine> njwags - Please delete the options.txt file. Next time you launch minecraft, it'll recreate the control settings
#1112 [10:41] <GreyVulpine> eagleman2013 - Yes
#1113 [10:41] <eagleman2013> bummer
#1114 [10:41] <GreyVulpine> chuck - When you find the .minecraft folder, all your saves are in the saves folder
#1115 [10:41] <GreyVulpine> chuck - Just copy that folder out, then do what you need to... and copy that folder back in when you are finished
#1116 [10:41] <eagleman2013> thank you.
#1117 [10:42] <chuck> Awesome! Thank you!!!
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#1122 [10:44] <njwags> what folder in minecraft?
#1123 [10:47] <njwags> having trouble locating options.txt file
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#1130 [10:52] <GreyVulpine> njwags - Are you in the .minecraft folder inside %appdata%?
#1131 [10:52] <njwags> yes
#1132 [10:53] <GreyVulpine> Do you see folders named "bin", "resources", "saves", "texture packs"? In that same folder, look for a file named "options.txt", or "options" if you don't have file extensions turned on
#1133 [10:53] * barneygale [barneygale@notlogged] has joined #minecrafthelp
#1134 [10:54] <njwags> yes in option file then what? pls
#1135 [10:54] <GreyVulpine> Close it. Delete it. Then run minecraft again and log back in
#1136 [10:55] <njwags> got it thanks for the help
#1137 [10:58] * scooby [scooby@notlogged] has joined #minecrafthelp
#1138 [10:59] <scooby> #http://pastebin.com/9MuT4w2S sorry lost connection. Hope whoever was helping is still there! thanks.
#1139 [11:00] <GreyVulpine> scooby - Looks like your ati video drivers need to be updated. Do you know how to do so?
#1140 [11:00] * GreyVulpine pokes Wabs.
#1140 [11:01] <scooby> Sorry no idea!
#1141 [11:01] <g0ldminer> GreyVulpine: thank you. I somehow had the wrong account
#1142 [11:01] <g0ldminer> My paid account is ike2build
#1143 [11:01] * GreyVulpine nods
#1143 [11:01] <g0ldminer> thank you very much for your hlep
#1144 [11:01] <GreyVulpine> Glad you got it figured out.
#1145 [11:02] <GreyVulpine> scooby - Could you give us a dxdiag? It'll give us more information about your computer, including what video card is installed inside it.
#1146 [11:02] <GreyVulpine> ??> scooby win/dxdiag
#1147 [11:03] <VoxelHead> scooby: (win/dxdiag) Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#1148 [11:03] <VoxelHead> scooby: (win/dxdiag) Open the file you just saved, and copy the contents. Paste them on http://pastebin.com/ and click Submit. Then, copy the link in your browser's address bar and paste it back here.
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#1153 [11:07] <scooby> http://pastebin.com/BRiEpb3E .
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#1155 [11:08] <benhunter09> ?? C660
#1156 [11:08] <VoxelHead> c660: The Toshiba C660 laptop has known issues with its GPU drivers. Please follow the directions here: http://minecraftirc.net/thread-12-post-76.html#pid76
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#1158 [11:10] <benhunter09> scooby: read above
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#1167 [11:22] <eric_> help
#1168 [11:23] <eric_> i can not get game working. i set up acct n paid for it
#1169 [11:24] <GreyVulpine> Could you elaborate?
#1170 [11:25] * harib [harib@notlogged] has joined #minecrafthelp
#1171 [11:25] <eric_> i sign in n where is the game to play it
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#1173 [11:26] <eric_> the box is.black
#1174 [11:27] <GreyVulpine> Has it worked before?
#1175 [11:28] * sandman2006 [sandman2006@notlogged] has joined #minecrafthelp
#1176 [11:28] <eric_> no i just pd last nite
#1177 [11:29] <eric_> i did verf thru email n all that n i have java
#1178 [11:29] <sandman2006> hi when im logging in to play minecraft it says fatal errorocured null 2 _
#1179 [11:30] <GreyVulpine> eric_ - Please make sure your video card drivers are up to date
#1180 [11:30] <GreyVulpine> sandman2006 - What's the full error's text?
#1181 [11:32] <eric_> how do u do that
#1182 [11:32] <sandman2006> failed to launch fatal error occured 2: null
#1183 [11:32] <GreyVulpine> eric_ - What operating system are you on?
#1184 [11:34] <eric_> windows ??
#1185 [11:34] <GreyVulpine> sandman2006 - Do you run any antivirus software?
#1186 [11:34] <GreyVulpine> eric_ - Alright, could you give us a dxdiag?
#1187 [11:34] <eric_> desk computer
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#1189 [11:34] <sandman2006> avg
#1190 [11:34] <GreyVulpine> ??> eric_ win/dxdiag
#1191 [11:34] <VoxelHead> eric_: (win/dxdiag) Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#1192 [11:34] <VoxelHead> eric_: (win/dxdiag) Open the file you just saved, and copy the contents. Paste them on http://pastebin.com/ and click Submit. Then, copy the link in your browser's address bar and paste it back here.
#1193 [11:34] <GreyVulpine> sandman2006 - Could you turn off AVG and try minecraft again?
#1194 [11:34] <sandman2006> it still do the same
#1195 [11:34] <sandman2006> it still do the same
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#1197 [11:36] <GreyVulpine> sandman2006 - Could you turn off AVG's linkscanner module?
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#1200 [11:38] <sandman2006> i doesnt help it still the same
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#1202 [11:40] <eric_> i have info up what do u need to know wont let copy n paste
#1203 [11:41] <GreyVulpine> sandman2006 - Could you try a force update with the launcher's options menu, then log in?
#1204 [11:43] <eric_> what info u need
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#1209 [11:45] <t_age> Hi Minecraft Community. I just bought Minecraft for MacOS. I Have a MBP Mid Summer 2009 with Lion running. I can start and connect minecraft. I also can start a new World, but then i can't move. My character is shaking all the time. I can open the inventory, but no movement. Can anyone help me?! Thx t_age
#1210 [11:45] <GreyVulpine> t_age - Dig beneath you. Most likely, you're stuck inside a block
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#1212 [11:46] <GreyVulpine> eric_ - I need the video card information
#1213 [11:46] <t_age> @GreyVulpine Thx I will try immediately
#1214 [11:47] <christine_> mindcraft is saying i have already purchased. how can i get an old account information?
#1215 [11:47] <t_age> yeah! got it! thanks a lot!
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#1220 [11:49] <eric_> what will it say...processor amd sempron tm process le-1250 mmx 3dnow 2.2ghz
#1221 [11:49] <GreyVulpine> eric_ - Just below that
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#1225 [11:49] <eric_> memory 896mb ram
#1226 [11:50] <steve_> i have just downloaded minecraft and it says login failed what should i do
#1227 [11:50] <helpme> i keep receiving a java se binary issue any one know how to fix?
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#1229 [11:50] <steve_> i have just downloaded minecraft and it says login failed what should i do
#1230 [11:50] <Lily> I need help again
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#1232 [11:50] <steve_> i have just downloaded minecraft and it says login failed what should i do
#1233 [11:50] <GreyVulpine> steve_ - Make sure you're using your email address as your username. Make sure your password is correct
#1234 [11:50] <eric_> directx 9.0c
#1235 [11:50] * benhunter09 is now known as [away]hunter09
#1236 [11:50] <GreyVulpine> eric_ - And below that?
#1237 [11:51] <steve_> its correct i have tried 10 times
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#1239 [11:52] <steve_> its correct i have tried 10 times
#1240 [11:52] <tommybrock> Steve - same problem! Driving me nuts.
#1241 [11:52] <Lily> I dont know how to use button 1
#1242 [11:52] <Lily> or change it
#1243 [11:52] <steve_> what should we do
#1244 [11:52] <eric_> office2, microsoft windows xp home ed 5.1 gateway
#1245 [11:53] <GreyVulpine> steve_ - Then are you able to log into your mojang.com account?
#1246 [11:53] <helpme> lily - button 1 is your attack button, but not sure how to change
#1247 [11:53] <GreyVulpine> Lily - Log into minecraft. Go into Options. Then Controls.
#1248 [11:53] <GreyVulpine> You should then be able to change your attack button to Button 1 with your left mouse button
#1249 [11:53] <steve_> yes but i cant play
#1250 [11:53] <GreyVulpine> steve_ - Then change your password to something with only letters and numbers
#1251 [11:54] <eric_> at all info
#1252 [11:54] <Lily> i have one mouse button
#1253 [11:54] <steve_> i have done that aswell and nothing happens
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#1255 [11:54] <GreyVulpine> steve_ - Does minecraft show up in your My Games list at mojang.com?
#1256 [11:54] <GreyVulpine> steve_ - Did you pay for minecraft?
#1257 [11:54] <steve_> no
#1258 [11:54] <tommybrock> I'm able to log into my mojang account. I can log into Minecraft too but when it comes to downloading minecraft, it says log-in failed. And yes, I've paid for it.
#1259 [11:54] <GreyVulpine> steve_ - Then you have not paid for minecraft
#1260 [11:54] <steve_> its the demo
#1261 [11:55] <GreyVulpine> steve_ - The downloadable launcher does not work with the demo.
#1262 [11:55] <GreyVulpine> steve_ - Only the demo at minecraft.net/demo works with the demo, not the launcher
#1263 [11:55] <steve_> thanks guys
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#1266 [11:56] <eric_> hello
#1267 [11:56] <tommybrock> GreyVulpine, sorry this is pretty basic stuff but I've bought Minecraft, can access mojang but when it asks for my login detail to download minecraft it says login failed.
#1268 [11:56] <helpme> grey - with the launcher if i have that se bianary issue is that thesame thing? i paid for it but it wont work. my pc has i have the latest java updates
#1269 [11:56] <GreyVulpine> tommybrock - Does minecraft show up at your mojang.com account?
#1270 [11:57] <GreyVulpine> helpme - Try uninstalling java completely and reinstall it
#1271 [11:57] <helpme> ok, will give it a shot
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#1273 [11:57] <tommybrock> Er ... I'll take a look. Don't go anywhere!
#1274 [11:57] <tommybrock> Yes it does.
#1275 [11:58] <GreyVulpine> tommybrock - Is there a Minecraft profile name listed to the right?
#1276 [11:58] <tommybrock> yes
#1277 [11:58] <GreyVulpine> tommybrock - Did you perhaps use a password that contains any special characters that are not letters nor numbers?
#1278 [11:58] <GreyVulpine> tommybrock - If so, change it to only have letters and/or numbers
#1279 [11:58] <tommybrock> No, only letters. Really basic.
#1280 [11:59] <GreyVulpine> tommybrock - Are you using your email address as your username to log into the launcher?
#1281 [11:59] <tommybrock> yes
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#1283 [11:59] <GreyVulpine> tommybrock - Then try changing your password in your mojang.com account, and try logging in again
#1284 [12:00] <tommybrock> I tried that. No joy.
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#1286 [12:00] <eric_> r u there
#1287 [12:00] <GreyVulpine> tommybrock - Hmm. Those are the usual suspects for a login failed error..
#1288 [12:01] <tommybrock> I only just bought it. Maybe I need to wait? Driving me nuts.
#1289 [12:01] <GreyVulpine> Using your minecraft username instead of your email address as your username for login, not completing a minecraft profile for a mojang account, using special characters in the password...
#1290 [12:01] <GreyVulpine> Nope, if you have minecraft listed under your "My Games" list at mojang.com, your account is credited with minecraft and you should be all good to go
#1291 [12:02] <tommybrock> I'll check everything again. If all else fails, am I able to speak to someone or email Mojang to get it fixed?
#1292 [12:02] <eric_> i put info in is someone ck it
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#1294 [12:02] <GreyVulpine> Sure tommybrock, you can contact Mojang customer support by filing a support ticket through: http://help.mojang.com/customer/portal/emails/new
#1295 [12:03] <tommybrock> got it. thanks v much for your hlep
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#1297 [12:03] <eric_> would like u number to call someone directly
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#1305 [12:14] <jaime001> i am having a problem with my minecraft now that i just put the mo creatures mod on my 1.4.7 and when i launch my minecraft after i have put the mods on it'll work untill i hit my key E to get into my inventory
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#1308 [12:15] <eric_> hello need help
#1309 [12:15] <jaime001> hello i need help as well
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#1312 [12:18] <SanOyi> I can´t to start minecraft, the report wrote I must send it to mojang but where? or Could you help me?
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#1315 [12:20] <SanOyi> ---- Minecraft Crash Report ---- // I bet Cylons wouldn't have this problem. Time: 02/02/13 13:27 Description: Failed to start game org.lwjgl.LWJGLException: Failed to choose pixel format at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:185) at org.lwjgl.opengl.Display.createWind
#1316 [12:20] * Tanjooodo [Tanjooodo@notlogged] has joined #minecrafthelp
#1317 [12:20] <benhunter09> SanOyi: can you put it on pastebin?
#1318 [12:21] <benhunter09> ??> SanOyi pastebin
#1319 [12:21] <VoxelHead> SanOyi: (pastebin) Pastebin is a service run at http://www.pastebin.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click 'Submit', and give us the URL the site takes you to, and we can see what you have pasted.
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#1322 [12:22] <SanOyi> Pls I new in this and I speak spanish, ok I´ll try
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#1325 [12:25] <SanOyi> I just do it
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#1327 [12:27] <Misselwitz> mein meinecraft crashd immer wenn ich eine welt laden möchte die in 1.2.5 erstellt wurde
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#1329 [12:28] <Misselwitz> h
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#1331 [12:28] <SanOyi> I paste error report in pastebin
#1332 [12:30] <SanOyi> any suggestions?
#1333 [12:32] <rymate1234> you need to give us the url of the pastebin
#1334 [12:33] <SanOyi> ok sorry
#1335 [12:33] <SanOyi> http://pastebin.com/KMLsTSR9
#1336 [12:33] <rymate1234> thanks
#1337 [12:34] <rymate1234> sounds like you might have a problem with your graphics card
#1338 [12:34] * nnflowers88 [nnflowers88@notlogged] has joined #minecrafthelp
#1339 [12:34] <rymate1234> can you give us a dxdiag file?
#1340 [12:34] <rymate1234> ??> SanOyi win/dxdiag
#1341 [12:34] <VoxelHead> SanOyi: (win/dxdiag) Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#1342 [12:34] <VoxelHead> SanOyi: (win/dxdiag) Open the file you just saved, and copy the contents. Paste them on http://pastebin.com/ and click Submit. Then, copy the link in your browser's address bar and paste it back here.
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#1346 [12:38] <Hatesville> Anyone want to help a mc noob install a mod and a texture package on mac?
#1347 [12:38] <Necrodoom> ?? mods
#1348 [12:38] <VoxelHead> mods: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1349 [12:39] <VoxelHead> mods: For single player mods, contact the mod's creator or try http://tiny.cc/modinstall for general installation instructions. For bukkit help, use #bukkit; you can also search Google for a mod's installation instructions.
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#1351 [12:39] <Jake> ANyone there? I need some help
#1352 [12:40] * Jake is now known as Guest46417
#1353 [12:40] <SanOyi> very difficult, I'll try
#1354 [12:40] <Guest46417> For real, is anyone there? I need some help. I already bought the game.
#1355 [12:41] <Guest46417> My problem: I've bought the game, I've dowloaded it(I think) and now it says that I have not downloaded it when I attempt to login.
#1356 [12:41] <GreyVulpine> No, your problem lies in the error message to the left of the "not downloaded" message
#1357 [12:42] <GreyVulpine> It can be either Can't connect to minecraft.net, login failed, or user not premium
#1358 [12:42] <Guest46417> yes! That one! How do I solve it?
#1359 [12:42] <SanOyi> I can´t do it. pc tellme RESTRICTION
#1360 [12:42] * Tanjooodo is now known as Tanjoodo
#1361 [12:42] <GreyVulpine> Depending on the error message, the fix will be different
#1362 [12:42] <GreyVulpine> Depending on the error message, the fix will be different
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#1364 [12:43] <Guest46417> in red letters, it says LOGIN FAILED and at the bottom right hand side it says (Not Downoaded)
#1365 [12:44] <GreyVulpine> Guest46417 - Did you create a minecraft profile in your mojang.com account?
#1366 [12:44] <Guest46417> No, I only made a Minecraft account
#1367 [12:44] <GreyVulpine> Guest46417 - The launcher will only download the minecraft files upon logging in successfully with a premium account
#1368 [12:44] * helpme [helpme@notlogged] has joined #minecrafthelp
#1369 [12:44] <Guest46417> I did buy a premium account thought
#1370 [12:44] <Guest46417> *though
#1371 [12:45] <GreyVulpine> Guest46417 - There are no more minecraft.net accounts. All new accounts are now mojang.com accounts
#1372 [12:45] <Guest46417> ok, lemme go check at mojang
#1373 [12:45] <GreyVulpine> Guest46417 - Use: https://account.mojang.com/login -- Log in. Make sure minecraft is listed under "My Games"
#1374 [12:45] <helpme> just uninstalled and reinstalled java and i still receive java tm se binary not responding issue
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#1377 [12:47] <Matt_> I just purchased Mine craft on a Windows 7 PC. It worked fine in demo mode. But jumps and will not repsond to controls in normal mode
#1378 [12:48] <GreyVulpine> Matt_ - Have you tried changing the controls in the Options menu?
#1379 [12:49] <helpme> anyone know how to fix java tm se binary not responding error. I tried the game on another computer and it works, so maybe my first pc is too old.
#1380 [12:49] <Matt_> yes. Multiple times. Tried creating different worlds. Each jumps and only some of the controls work. Went back to demo and all worked fine
#1381 [12:50] <GreyVulpine> Strange, as both the regular and the demo mode use the exact same control file
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#1383 [12:50] <Matt_> Thats what I thougt. Even rebooted machine
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#1385 [12:52] <Matt_> did it both in the online mode and on the pc mode
#1386 [12:52] <GreyVulpine> Operating system?
#1387 [12:52] <Matt_> WIndows 7
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#1389 [12:53] <GreyVulpine> Head to your start menu, in the search bar, type in exactly: %appdata%
#1390 [12:53] <GreyVulpine> Find the .minecraft folder (it may be inside a roaming folder). rename or delete the options.txt file, then try minecraft again. This will reset your controls
#1391 [12:53] <Matt_> underlined?
#1392 [12:54] <GreyVulpine> Er, just %appdata%, I underlined the entire thing to emphasize the %s are to be included as well.
#1393 [12:55] <helpme> Grey - any ideas on my java issue?
#1394 [12:55] <Matt_> ok let me try
#1395 [12:56] <Matt_> Tried it an same thing. No improvement. Should I completely reinstall
#1396 [12:57] <GreyVulpine> Matt_ - Can certainly try. Just remove the bin/resources folders, and redownload the launcher
#1397 [12:57] <Matt_> Ok I will try. I will reboot also. Thanks for the help. I will log back in if it doesnt work
#1398 [12:58] <GreyVulpine> helpme - Sorry, not really. Can you give me anything else? Does java give you any other errors?
#1399 [12:58] <GreyVulpine> helpme - What version of java did you install with?
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#1401 [12:59] <helpme> windows vista..java website said it was the updated version
#1402 [12:59] <samantha_> how do i reset the control buttons on minecraft--mine are all whacked!
#1403 [12:59] <GreyVulpine> ?? deloptions
#1404 [12:59] <VoxelHead> deloptions: You may need to reset your Minecraft settings to default. To do so, open your .minecraft directory and delete the files called 'options.txt'.
#1405 [12:59] <helpme> when i click play in browser it asks to run a launcher and it just gets stuck and that is the error message
#1406 [13:00] <GreyVulpine> I'm guessing you probably have java 7 installed. Could you reinstall with java 6 instead? http://www.oracle.com/technetwork/java/javase/downloads/jre6downloads-1902815.html
#1407 [13:00] <Calinou> helpme: use the downloaded client
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#1409 [13:01] * Calinou never tried the web client anyway
#1409 [13:01] <Calinou> with openJDK this should be fun :-D
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#1412 [13:04] <helpme> calinou. just tried it..same thing
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#1415 [13:07] <samantha_> how do I get to option.txt?
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#1418 [13:07] <scooby> Have downloaded driver and it works! Thank you very much for your help. It's much appreciated!
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#1420 [13:08] <dakaoda> I have a new PC and I am still having lag issues. I have an i3 6meg. Would a graphics card upgrade help
#1421 [13:09] <GreyVulpine> dakaoda - It would
#1422 [13:10] <GreyVulpine> samantha_ - What operating system are you on?
#1423 [13:10] <paul1912009> hi all, I have minecraft java not responding crash. I have reinstalled minecraft from scratch - forced update and even reformated my hard disk and the same problem. I have a gtx 680 graphics card and windows 7 64bit. All so I have the latest Java 64bit. I can play for like an hour or more then it crashes but sometimes I can only play for 10mins then crashes. Any help would be great thanks. All so updated the memory to 1gb and tried 512mb no
#1424 [13:10] <dakaoda> 64 bit
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#1426 [13:10] * Contex|Away is now known as Contex
#1427 [13:10] <samantha_> windows 7 64
#1428 [13:10] <dakaoda> windows 8 64
#1429 [13:10] <GreyVulpine> ??> samantha_ win/.minecraft
#1430 [13:10] <VoxelHead> samantha_: (win/.minecraft) To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type "%AppData%\.minecraft", and click OK.
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#1433 [13:12] <Calinou> ??> dakaoda win/dxdiag
#1434 [13:12] <VoxelHead> dakaoda: (win/dxdiag) Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#1435 [13:12] <VoxelHead> dakaoda: (win/dxdiag) Open the file you just saved, and copy the contents. Paste them on http://pastebin.com/ and click Submit. Then, copy the link in your browser's address bar and paste it back here.
#1436 [13:12] <Calinou> btw, CPU cache has little to do with performance :P
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#1438 [13:13] <Aid> In Creative mode, it crashes when exiting Inventory. Single player, Windows 7. Survival mode does not crash.
#1439 [13:13] <dakaoda> voxelhead working on it now one moment
#1440 [13:13] <Calinou> works for me, Aid
#1441 [13:13] <Calinou> in 1.4.6 at least
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#1444 [13:16] <dakaoda> VoexlHead http://pastebin.com/jEFcubq2
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#1446 [13:17] <SanOyi> ok, Could you repeat command dxdialog?
#1447 [13:17] <Calinou> ?? win/dxdiag
#1448 [13:17] <VoxelHead> win/dxdiag: Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#1449 [13:17] <VoxelHead> win/dxdiag: Open the file you just saved, and copy the contents. Paste them on http://pastebin.com/ and click Submit. Then, copy the link in your browser's address bar and paste it back here.
#1450 [13:23] <SanOyi> I did it, http://pastebin.com/4LeUtP8c
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#1453 [13:25] * Delta3DHD [Delta3DHD@notlogged] has joined #minecrafthelp
#1454 [13:25] <SanOyi> Any suggestions?
#1455 [13:26] * Can_t_Reach_Server [Can_t_Reach_Server@notlogged] has joined #minecrafthelp
#1456 [13:27] <Can_t_Reach_Server> I can't connect to any servers, aside from ones my brother (PC under same internet) has connected to, anyone kno what to do?
#1457 [13:27] <Delta3DHD> I might sound dumb here but, why do people have an @ sign on their name? Like Dinnerbones is @Dinnerbone
#1458 [13:27] <TheNoodle> Marks them as an operator, means they can kick etc.
#1459 [13:27] <Dinnerbone> It means I am an operator and can step in if people are being silly
#1460 [13:27] <Delta3DHD> Oh right, Thanks
#1461 [13:28] <Delta3DHD> :D I got a response from Dinnerbone, Probably the 50000000th time you heard that though :P
#1462 [13:28] <TheNoodle> Also means they get highlighted a lot XD
#1463 [13:29] <Aid> Just wondering if anyone can help resolve the problem of crashing when Existing Inventory??
#1464 [13:30] <dakaoda> VoxelHead Is there another process I need to do once I had posted the information back here?
#1465 [13:31] * ac3xx [ac3xx@notlogged] has quit. (Quit: Computer has gone to sleep.)
#1466 [13:32] <SanOyi> I wait
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#1468 [13:33] * samantha_ [samantha_@notlogged] has quit. (Ping timeout: 180 seconds)
#1469 [13:33] <dakaoda> SanOyi I see you executed the same process. What are the next steps
#1470 [13:34] * bucksman99 [bucksman99@notlogged] has joined #minecrafthelp
#1471 [13:35] <bucksman99> i just downloaded Minecraft on my pc and cannot make my character move. Any ideas?
#1472 [13:36] * andrewxios [andrewxios@notlogged] has joined #minecrafthelp
#1473 [13:37] <Delta3DHD> bucksman99 have you tried going into your controls in the options?
#1474 [13:37] <WhereIsMySpoon> bucksman99: dig directly down
#1475 [13:37] <WhereIsMySpoon> you're prolly just stuck
#1476 [13:37] <bucksman99> yes
#1477 [13:38] <bucksman99> the only thing i can do is attack and turn around nad look up down. no forward/back or lateral movement
#1478 [13:39] <Delta3DHD> bucksman99 are you like jumping up and down randomly? If you are refer to what WhereIsMySpoon said
#1479 [13:39] <Delta3DHD> Hmm, Does anyone have a IRC Program instead of the browser? I really need one :P
#1480 [13:40] <bucksman99> Got it thanks all
#1481 [13:40] <Delta3DHD> On here I have a scrolling problem, I cant scroll down :P
#1482 [13:40] <WhereIsMySpoon> Delta3DHD: quassel
#1483 [13:40] <WhereIsMySpoon> xchat, mIRC
#1484 [13:40] <WhereIsMySpoon> i use quassel tho
#1485 [13:41] <Delta3DHD> Okay, Thanks
#1486 [13:41] <Calinou> http://hexchat.org
#1487 [13:41] <Calinou> > all
#1488 [13:41] * Can_t_Reach_Server [Can_t_Reach_Server@notlogged] has quit. (Ping timeout: 380 seconds)
#1489 [13:42] <Delta3DHD> I'm getting quassel now :)
#1490 [13:42] * Corin|Away is now known as Corin
#1491 [13:43] <Aid> Any ideas? does it have to do with Java?
#1492 [13:43] * Max1501 [Max1501@notlogged] has joined #minecrafthelp
#1493 [13:44] * TyanColte is now known as TyanColte|FC3
#1494 [13:45] <Max1501> Hello, I can not download the game on my IPad, there is no link for downloading to IPads.
#1495 [13:46] <Delta3DHD> Max1501 Are you using the appstore?
#1496 [13:46] <Calinou> search on the appstore
#1497 [13:46] <Calinou> [and lol, ipad]
#1498 [13:46] <GreyVulpine> Minecraft portable edition is available at the appstore at : https://itunes.apple.com/us/app/minecraft-pocket-edition/id479516143?mt=8
#1499 [13:46] <Max1501> Could you please advice what to do. Thank you.
#1500 [13:46] <rymate1234> Max1501, Minecraft Pocket edition is seperate to minecraft normal edition
#1501 [13:47] * dakaoda [dakaoda@notlogged] has quit. (Quit: Web client closed)
#1502 [13:47] <Max1501> I have already paid for the game. Can I have a refund because as far as I understand I need to buy it again on apple store?
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#1506 [13:48] <GreyVulpine> Mojang's refund policy is at: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#1507 [13:48] * Disori|off is now known as Disori
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#1512 [13:57] * AmOnEiFunGames [AmOnEiFunGames@notlogged] has joined #minecrafthelp
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#1514 [14:00] <dakaoda> 1
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#1516 [14:00] <AmOnEiFunGames> I am having trouble with my game because when i am using a mod it crashes and when i update it says "Launch Fail" and when i don't update it it says done loading but it freezes that way
#1517 [14:01] <Morrolan> Try to force an update.
#1518 [14:01] <Morrolan> ?? forceupdate
#1519 [14:01] <VoxelHead> forceupdate: You may need to reinstall the locally installed files that Minecraft puts into place.
#1520 [14:01] <VoxelHead> forceupdate: To do so, start Minecraft, press 'Options' (above the 'Login' button), Press 'Force update!', then press 'Done', and login to Minecraft. See http://i.imgur.com/5b09B.png for visual instructions.
#1521 [14:01] <Morrolan> If that fails, provide us with the full error message. :)
#1522 [14:01] <AmOnEiFunGames> okay
#1523 [14:01] * Steve[work]|away is now known as Steve[work]
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#1526 [14:05] <AmOnEiFunGames> It Failed and it said "Failed to launch (4): C:\Amani Robinson\AppData\Roaming\.minecraft\bin\minecraft.jar Retrieving: lwjgl_util.jar 16%
#1527 [14:06] <GreyVulpine> Due to your Antivirus stopping the download
#1528 [14:06] <GreyVulpine> AVG/Avast and other AVs are known to do this\
#1529 [14:06] * Max1501 [Max1501@notlogged] has quit. (Ping timeout: 180 seconds)
#1530 [14:07] <AmOnEiFunGames> oh....is there anyway to get it off
#1531 [14:07] * Steve[work] [Steve[work]@notlogged] has quit. (Ping timeout: 190 seconds)
#1532 [14:07] <dakaoda> VoxleHead I had posted this back on site here I was looking for ways to speed up my pc and eliminate some lagging. I would like to get an upgraded Graphics card. Will that help too? Thank You http://pastebin/PH46uDSm
#1533 [14:07] <GreyVulpine> That depends on your AV. You usually can disable the AV, but sometimes you may need to uninstall it to get around it
#1534 [14:09] <AmOnEiFunGames> ok
#1535 [14:09] <GreyVulpine> dakaoda - Looks like you only have an integrated intel video chipset in your computer. The only way(s) to improve performance is either to purchase a new video card, or to try a third-party mod to optimize performance
#1536 [14:10] <dakaoda> GreyVulpine-----is video card and graphics card the same?
#1537 [14:10] * Minecraft_cargo [Minecraft_cargo@notlogged] has joined #minecrafthelp
#1538 [14:10] <GreyVulpine> dakaoda - Yes.
#1539 [14:10] * warchicken [warchicken@notlogged] has joined #minecrafthelp
#1540 [14:10] <dakaoda> Thank You. On my way to Office Depot
#1541 [14:11] * kk [kk@notlogged] has joined #minecrafthelp
#1542 [14:11] <AmOnEiFunGames> Thank you very much :)
#1543 [14:11] * AmOnEiFunGames [AmOnEiFunGames@notlogged] has quit. (Quit: Web client closed)
#1544 [14:12] * dakaoda [dakaoda@notlogged] has quit. (Quit: Web client closed)
#1545 [14:13] <Delta3DHD_> Hey guys, Im having a IRC related problem :/
#1546 [14:13] <GreyVulpine> ASk away
#1547 [14:13] <Delta3DHD_> Im using Quassel but I do not know how to connect to this one :P
#1548 [14:14] <GreyVulpine> http://bugs.quassel-irc.org/projects/quassel-irc/wiki
#1549 [14:14] * Wolfleader3 [Wolfleader3@notlogged] has joined #minecrafthelp
#1550 [14:14] <GreyVulpine> make your username. Add a server, "irc.esper.net"
#1551 [14:14] <Delta3DHD_> Thanks
#1552 [14:15] * Wolfleader3 [Wolfleader3@notlogged] has quit. (Client Quit)
#1553 [14:15] <GreyVulpine> This specific channel is #minecrafthelp
#1554 [14:15] <Delta3DHD_> Many thanks :)
#1555 [14:16] * NamedJohn [NamedJohn@notlogged] has joined #minecrafthelp
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#1557 [14:17] * Minecraft_cargo [Minecraft_cargo@notlogged] has quit. (Quit: Web client closed)
#1558 [14:21] <Delta3DHD_> GreyVulpine: It is asking me for a server address and port, what goes there? :P
#1559 [14:21] <TheNoodle> Irc.esper.net and 6667
#1560 [14:22] <GreyVulpine> server address is irc.esper.net -- for port, use any number you feel like, between 5555, 6666-6669, or 7000
#1561 [14:22] <Delta3DHD_> Okay, thanks
#1562 [14:22] <GreyVulpine> All of them will connect just fine. If you wish to use SSL, use port 6697
#1563 [14:22] * royalbutter15 [royalbutter15@notlogged] has joined #minecrafthelp
#1564 [14:23] <royalbutter15> Unable to access account with password once gift card was redeemed
#1565 [14:23] * Delta3DHD_ [Delta3DHD_@notlogged] has quit. (Quit: Web client closed)
#1566 [14:23] * Delta3DHD [Delta3DHD@notlogged] has joined #minecrafthelp
#1567 [14:23] <Delta3DHD> Done, and connected :)
#1568 [14:23] <royalbutter15> Can someone help me reset the password?
#1569 [14:26] <GreyVulpine> royalbutter15 - https://account.mojang.com/resetpassword/request
#1570 [14:26] <Delta3DHD> GreyVulpine, Thanks for your help :)
#1571 [14:27] <royalbutter15> we have tried this and at set up it didn't allow an email address,,, Can it be reset another way?
#1572 [14:27] <Delta3DHD> royalbutter15 are you just wanting to reset your Minecraft password or Mojang password
#1573 [14:28] <GreyVulpine> Delta3DHD - Anytime.
#1574 [14:28] <royalbutter15> mincrafe password reset
#1575 [14:28] * Tanjooodo [Tanjooodo@notlogged] has joined #minecrafthelp
#1576 [14:28] <Delta3DHD> https://minecraft.net/resetpassword
#1577 [14:28] <Delta3DHD> Enter your regular username (Not email) and then click reset
#1578 [14:28] <Delta3DHD> (Submit)
#1579 [14:29] <Delta3DHD> Ok im off now, cya guys!
#1580 [14:29] * Delta3DHD [Delta3DHD@notlogged] has quit. (Remote host closed the connection)
#1581 [14:29] <royalbutter15> User not found. If you are using a Mojang account, go to https://account.mojang.com/ instead. that is the message we get
#1582 [14:29] <GreyVulpine> Do you have a minecraft.net account, or a mojang.com account?
#1583 [14:29] <GreyVulpine> When did you make your account?
#1584 [14:30] <royalbutter15> just about five minutes ago today
#1585 [14:30] * Tanjoodo [Tanjoodo@notlogged] has quit. (Ping timeout: 194 seconds)
#1586 [14:30] <GreyVulpine> Then you have a mojang.com account. Go to https://account.mojang.com/resetpassword/request and use your email address
#1587 [14:31] * AmOnEiFunGames [AmOnEiFunGames@notlogged] has joined #minecrafthelp
#1588 [14:31] * Dan [Dan@notlogged] has joined #minecrafthelp
#1589 [14:31] * Tanjooodo is now known as Tanjoodo
#1590 [14:31] <AmOnEiFunGames> My game,Minecraft isn't working
#1591 [14:32] <Dan> to sliktouch a mob spawer, does the pick need to just be silk touch or stuff can be added to it
#1592 [14:32] <royalbutter15> my son states that it didn't request an email address at set up
#1593 [14:33] <Dan> royalbutter15, did he convert his account to a mojang account?
#1594 [14:33] <royalbutter15> yes
#1595 [14:33] <Dan> that is why its asking now
#1596 [14:33] <royalbutter15> what can we do now to reset it
#1597 [14:34] <Dan> you cant and its better to use a mojang account to login as the login is different and will protect your son's account
#1598 [14:34] * AmOnEiFunGames [AmOnEiFunGames@notlogged] has quit. (Client Quit)
#1599 [14:38] <Dan> i use a mojang account and my minecraft in game name is different then my login and now it better protects my account and my status on servers
#1600 [14:40] * diablokid19 [diablokid19@notlogged] has joined #minecrafthelp
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#1603 [14:42] <diablokid19> hello i am trying to play i just recently downloaded minecraft and when i log in and it loads it goes to a black screen i have been trying to figure it out for since yesterday and still cant figure it out
#1604 [14:42] * AmOnEiFunGames [AmOnEiFunGames@notlogged] has joined #minecrafthelp
#1605 [14:42] <AmOnEiFunGames> how do you get a mod working
#1606 [14:43] <royalbutter15> i"m new to all this... ok it doesn't let me reset the password from mojang.com by email or user id and it doesn't allow me to reuse his code from his gift card. is there anything else i can do to get this password?
#1607 [14:44] * Statistics [Statistics@notlogged] has joined #minecrafthelp
#1608 [14:46] <worldmc> ??> AmOnEiFunGames mods
#1609 [14:46] <VoxelHead> AmOnEiFunGames: (mods) This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1610 [14:46] * AmOnEiFunGames [AmOnEiFunGames@notlogged] has quit. (Client Quit)
#1611 [14:46] <VoxelHead> AmOnEiFunGames: (mods) For single player mods, contact the mod's creator or try http://tiny.cc/modinstall for general installation instructions. For bukkit help, use #bukkit; you can also search Google for a mod's installation instructions.
#1612 [14:46] <worldmc> oh
#1613 [14:51] <worldmc> diablokid19 did you try force update ?
#1614 [14:52] * Tanjoodo [Tanjoodo@notlogged] has quit. (Quit: Hello... I mean bye... I... Err... THIS IS CONFUSING!)
#1615 [14:52] <diablokid19> yes i have mucltiple times still wont work
#1616 [14:52] * zack6849 is now known as zack6849|Offline
#1617 [14:52] <worldmc> did you delete the .minecraft folder diablokid19 ?
#1618 [14:52] <worldmc> ??> royalbutter15 mc.net/resetpassword
#1619 [14:52] <VoxelHead> royalbutter15: (mc.net/resetpassword) If you have to reset your password, use https://minecraft.net/resetpassword if your account was not migrated, respectively https://account.mojang.com/resetpassword/request if your account was migrated. You'll then be sent an email with further instructions.
#1620 [14:53] <diablokid19> yes
#1621 [14:53] <worldmc> ehm
#1622 [14:54] * zack6849|Offline is now known as zack6849
#1623 [14:54] * Scott_ [Scott_@notlogged] has joined #minecrafthelp
#1624 [14:54] * Eddie_ [Eddie_@notlogged] has joined #minecrafthelp
#1625 [14:55] <worldmc> ??> diablokid19 win/dxdiag/bat
#1626 [14:55] <VoxelHead> diablokid19: (win/dxdiag/bat) Please download this file. Save it anywhere and run it. After a while it will show you a textfile. Paste the contents of that file on www.pastebin.com copy the link you are sent to, and paste it to us.
#1627 [14:55] <VoxelHead> diablokid19: (win/dxdiag/bat) Windows DxDiag Collector: http://mcfaq.hfbgaming.com/tools/CreateDxdiag.bat
#1628 [14:56] <diablokid19> ok
#1629 [14:58] * Salihu [Salihu@notlogged] has quit. (Ping timeout: 380 seconds)
#1630 [15:01] * Mathyboy1028 [Mathyboy1028@notlogged] has quit. (Ping timeout: 195 seconds)
#1631 [15:02] * rebliviate [rebliviate@notlogged] has quit. (Read error: Connection reset by peer)
#1632 [15:04] <diablokid19> http://pastebin.com/VJkh5vPY
#1633 [15:05] <worldmc> you have java installed diablokid19 ?
#1634 [15:08] <diablokid19> yes i installed it earlier
#1635 [15:08] <worldmc> wich version
#1636 [15:08] <worldmc> ?
#1637 [15:09] * Eddie [Eddie@notlogged] has joined #minecrafthelp
#1638 [15:09] <diablokid19> im not sure how do i find out
#1639 [15:09] <worldmc> nvm
#1640 [15:10] * Eddie [Eddie@notlogged] has quit. (Killed (NickServ (GHOST command used by Eddie_!~eddie@2606:db00:0:2::5cab:ad6f)))
#1641 [15:10] <worldmc> ehm what else.. does it crash after logging in?
#1642 [15:12] <diablokid19> i have version 7 update 13
#1643 [15:12] <worldmc> that should do it
#1644 [15:13] * helpme [helpme@notlogged] has joined #minecrafthelp
#1645 [15:14] <worldmc> then diablokid19 i cant help you. dont know what to give you more. stick around here. someone else might know something.
#1646 [15:14] <helpme> error message says java tm se binary not responding. in essence the game just gets stuck
#1647 [15:14] <diablokid19> ok thank you and i wish i could figure out out what is going on with this
#1648 [15:15] <Lord_Ralex> have you gotten a crash report diablokid19 ?
#1649 [15:15] <diablokid19> no i have been trying i tried both ways of getting one from wiki and nothing came from it
#1650 [15:15] <DiskDaemon> worldmc: diablokid19 was here yesterday. His account looks to be okay, but for some unknown reason his launcher refuses to login. We could not help him the last time that he was here, other than to put him through to customer support
#1651 [15:16] <worldmc> this time he had that the launcher blacktscreend on him after logging in
#1652 [15:16] <Lord_Ralex> diablokid19, http://www.minecraftwiki.net/wiki/Crash#How_to_get_a_crash_report
#1653 [15:16] <diablokid19> ya i was trying to avoid doing it because of the backlog although i have to anyways
#1654 [15:16] <DiskDaemon> Ahh, a different situation? A new crash log is in order then
#1655 [15:16] <worldmc> i was looking for the minecraft error test map
#1656 [15:16] <worldmc> *bat
#1657 [15:17] <worldmc> but could not find the command
#1658 [15:17] <diablokid19> that is the wiki i used neither worked
#1659 [15:17] <DiskDaemon> worldmc: Here's one http://www.minecraftforum.net/topic/1383256-advanced-minecraft-error-test/
#1660 [15:18] <diablokid19> ok ill try it
#1661 [15:18] <worldmc> is that in the voxelhead database aswell?
#1662 [15:18] * cyphase [cyphase@notlogged] has joined #minecrafthelp
#1663 [15:18] <DiskDaemon> I'll check
#1664 [15:18] <helpme> anyone know how to fix java error? I uninstalled new version and loaded old version, still not working
#1665 [15:19] <worldmc> helpme could you provide a crash log?
#1666 [15:19] * zack6849 is now known as zack6849|Offline
#1667 [15:20] <helpme> whats a crash log
#1668 [15:21] <helpme> worldmc > i can get it to run on another pc, just not my laptop. maybe its an older laptop?
#1669 [15:21] <diablokid19> ok i just dowloaded the first program on the link you gave me how do i use it
#1670 [15:21] <DiskDaemon> worldmc: Nope, there's no error test info currently in VoxelHead's faq
#1671 [15:21] <worldmc> ill post it in its channel to maybe add one with a link to the post
#1672 [15:22] <worldmc> diablokid19, run it
#1673 [15:24] * olly [olly@notlogged] has joined #minecrafthelp
#1674 [15:24] <worldmc> ??> helpme win/.minecraft
#1675 [15:24] <VoxelHead> helpme: (win/.minecraft) To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type "%AppData%\.minecraft", and click OK.
#1676 [15:24] <worldmc> there should be a folder in there called crash reports
#1677 [15:24] <worldmc> look in there and pastebin the most recent one
#1678 [15:25] * olly is now known as Delta3DHD
#1679 [15:25] * MiseryRed [MiseryRed@notlogged] has joined #minecrafthelp
#1680 [15:25] <Delta3DHD> Hey guys :D Im back
#1681 [15:26] <helpme> worldmc > i do not see that folder
#1682 [15:27] * NamedJohn [NamedJohn@notlogged] has joined #minecrafthelp
#1683 [15:27] <SanOyi> excuse me. Are there any answer for my problem?
#1684 [15:27] * Delta3DHD [Delta3DHD@notlogged] has quit. (Remote host closed the connection)
#1685 [15:27] <MiseryRed> My minecraft crashed. I logged back in to find half of my house gone along with my chests. Will they return?
#1686 [15:27] * Delta3DHD [Delta3DHD@notlogged] has joined #minecrafthelp
#1687 [15:27] <worldmc> SanOyi, please wait
#1688 [15:27] <DiskDaemon> MiseryRed: Only if you have a backup
#1689 [15:27] <helpme> i see bins.resources.saves.stats.texturepacs
#1690 [15:28] <worldmc> disk mcedit chunk error fix for missery
#1691 [15:28] <worldmc> ?
#1692 [15:28] <worldmc> okay helpme
#1693 [15:28] <SanOyi> ok
#1694 [15:28] <worldmc> helpme did you try reinstalling java?
#1695 [15:28] <worldmc> SanOyi, what was your problem?
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#1698 [15:29] <helpme> worldmc > yes i uninstalled 7 and reinstalled 6 per a note that greyvulpine said a few hours ago. rebooted, still samething
#1699 [15:30] <worldmc> okay did you try updating your drivers?
#1700 [15:30] <Gone_Ralex> SanOyi, have you tried updating your video drivers?
#1701 [15:30] <SanOyi> yes I did that
#1702 [15:30] <SanOyi> http://pastebin.com/4LeUtP8c
#1703 [15:30] <worldmc> helpme did you try updating drivers?
#1704 [15:31] <helpme> worldmc > i did not update drivers, how do i do that?
#1705 [15:31] <royalbutter15> i tryed every thing i cant get my user name and password to work and we want our password
#1706 [15:31] * MiseryRed [MiseryRed@notlogged] has quit. (Quit: Web client closed)
#1707 [15:32] <DiskDaemon> royalbutter15: Can you log in to account.mojang.com successfully?
#1708 [15:32] <royalbutter15> no it said it was not found
#1709 [15:32] <worldmc> helpme look on the manufactors website for video drivers
#1710 [15:32] <Delta3DHD> royalbutter15 > Have you migrated your account?
#1711 [15:32] * LOL [LOL@notlogged] has joined #minecrafthelp
#1712 [15:32] <SanOyi> http://pastebin.com/hzNGDwrC
#1713 [15:32] * ac3xx [ac3xx@notlogged] has joined #minecrafthelp
#1714 [15:33] <royalbutter15> no and we need our pass word i tryed to reset it
#1715 [15:33] * LOL is now known as Guest24236
#1716 [15:33] <worldmc> SanOyi, lemme look up the lwgl thingy
#1717 [15:34] <Delta3DHD> royalbutter15 > I will try and find your problem :)
#1718 [15:34] <helpme> worldmc > do you mean my laptop's maker or name?
#1719 [15:34] <DiskDaemon> royalbutter15: Did you receive the email when you tried to reset it?
#1720 [15:34] <royalbutter15> ok
#1721 [15:34] <royalbutter15> yes it wont let me set my email
#1722 [15:34] <SanOyi> sorry, could you repeat
#1723 [15:34] <royalbutter15> to reaet it
#1724 [15:35] <DiskDaemon> royalbutter15: Are you wanting to change your email address?
#1725 [15:35] <Guest24236> I cannot play because it seems that there is a problem with my graphic card intel 82852/82855 which is updated. What can i do ?
#1726 [15:35] <royalbutter15> yes
#1727 [15:35] <royalbutter15> it wont let me
#1728 [15:35] * chilla [chilla@notlogged] has joined #minecrafthelp
#1729 [15:35] <chilla> hello!
#1730 [15:35] <worldmc> helpme for instance i play on a dell. simealar hp, dell look what you have and get the website of it. there should be a downloads page
#1731 [15:36] <worldmc> ??> SanOyi java/lwjgl
#1732 [15:36] <VoxelHead> SanOyi: (java/lwjgl) See http://www.minecraftwiki.net/wiki/Tutorials/Update_LWJGL for a guide on manually updating to a new version of LWJGL.
#1733 [15:36] <Delta3DHD> royalbutter15 > Visit this page, select the problem you have and then read through the tutorial and hopefully this shall help
#1734 [15:36] <Delta3DHD> http://help.mojang.com/customer/portal/topics/151510-minecraft-accounts/articles
#1735 [15:36] <DiskDaemon> royalbutter15: Here's some info from Mojang about changing your email address http://help.mojang.com/customer/portal/articles/901432-changing-your-email-address
#1736 [15:36] <chilla> i have reccently added the schematica mod and Forge. I prefer to play on my browser and it has been freezing on the "Done Loading" screen. any tips?
#1737 [15:36] <SanOyi> ok,
#1738 [15:36] <worldmc> chilla we dont support mods
#1739 [15:37] <chilla> ?
#1740 [15:37] <diablokid19> http://pastebin.com/69KhpiCz
#1741 [15:37] <worldmc> ??> chilla mods
#1742 [15:37] <chilla> but the game itself wont load
#1743 [15:37] <VoxelHead> chilla: (mods) This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1744 [15:37] <VoxelHead> chilla: (mods) For single player mods, contact the mod's creator or try http://tiny.cc/modinstall for general installation instructions. For bukkit help, use #bukkit; you can also search Google for a mod's installation instructions.
#1745 [15:37] <chilla> is it the mods fault?
#1746 [15:37] <worldmc> prob yes
#1747 [15:37] <Delta3DHD> royalbutter15 > If still no improvement try this, including your transaction ID
#1748 [15:37] <Delta3DHD> http://help.mojang.com/customer/portal/emails/new
#1749 [15:38] <Guest24236> I cannot play because it seems that there is a problem with my graphic card intel 82852/82855 which is updated. What can i do ?
#1750 [15:38] <royalbutter15> i sent a email all ready
#1751 [15:39] <Delta3DHD> Guest24236 > What is the problem :)
#1752 [15:39] <worldmc> Guest24236, could you provide a crash report?
#1753 [15:39] <DiskDaemon> royalbutter15: So what would you like us to do after you have sent an email to Mojang?
#1754 [15:39] <chilla> what if i say, the minecraft launcher works yet the browser doesnt. does that change the probability of it being the mods fault?
#1755 [15:39] <Gone_Ralex> chilla, we don't support mods, the only thing we will help you with is removing them
#1756 [15:39] <diablokid19> http://pastebin.com/vhKmBAaC
#1757 [15:40] <worldmc> mods arent intended to run in browser
#1758 [15:40] <diablokid19> i got both hopefully one of them is helpful
#1759 [15:40] * ac3xx [ac3xx@notlogged] has quit. (Quit: Computer has gone to sleep.)
#1760 [15:40] <royalbutter15> i sent a email out and mojang hasnt replay
#1761 [15:40] <chilla> thank you worldmc! and sorry Gone!
#1762 [15:40] <DiskDaemon> royalbutter15: I can help you with that
#1763 [15:40] <Guest24236> Here is the crash report : Bad video card drivers! ----------------------- Minecraft was unable to start because it failed to find an accelerated OpenGL mode. This can usually be fixed by updating the video card drivers. --- BEGIN ERROR REPORT 7fe0271 -------- Generated 02/02/13 21:39 -- System Details -- Details: Minecraft Version: 1.4.7 Operating System: Windows XP (x86) version 5.1 Java V
#1764 [15:40] * paul1912009 [paul1912009@notlogged] has quit. (Quit: Web client closed)
#1765 [15:40] <worldmc> noo
#1766 [15:41] <Gone_Ralex> ??> Guest24236 pastebin
#1767 [15:41] <VoxelHead> Guest24236: (pastebin) Pastebin is a service run at http://www.pastebin.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click 'Submit', and give us the URL the site takes you to, and we can see what you have pasted.
#1768 [15:41] <worldmc> you beatten me to it
#1769 [15:41] <DiskDaemon> royalbutter15: This article from Mojang explains about that http://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#1770 [15:41] * GeorgeM [GeorgeM@notlogged] has quit. (Ping timeout: 194 seconds)
#1771 [15:42] <royalbutter15> thanks for all your help
#1772 [15:42] * NamedJohn [NamedJohn@notlogged] has quit. (Quit: goodbye friends and enemies)
#1773 [15:42] <Delta3DHD> Hmm, Anyone know why the browser minecraft gets stuck at Done Loading? :)
#1774 [15:42] * Guest24236 [Guest24236@notlogged] has quit. (Quit: Web client closed)
#1775 [15:42] <DiskDaemon> ??> worldmc win/errortest
#1776 [15:42] <VoxelHead> worldmc: (win/errortest) An advanced Minecraft error test can be found at http://www.minecraftforum.net/topic/1383256-advanced-minecraft-error-test/
#1777 [15:42] <Gone_Ralex> Delta3DHD, mods, and browser version is not easy to debug at all
#1778 [15:42] * royalbutter15 [royalbutter15@notlogged] has quit. (Quit: Web client closed)
#1779 [15:42] <worldmc> okay DiskDaemon thanks for finding it
#1780 [15:43] <DiskDaemon> It has now been created :)
#1781 [15:43] <Delta3DHD> Okay, Gone_Ralex :)
#1782 [15:43] <worldmc> ahh
#1783 [15:43] <worldmc> can you creat on the fly?
#1784 [15:43] <DiskDaemon> Some of us can, yes
#1785 [15:43] <Gone_Ralex> Delta3DHD, or video card issues can also do it, but browser is a complete pain to debug anyways
#1786 [15:43] * GeorgeM [GeorgeM@notlogged] has joined #minecrafthelp
#1787 [15:43] <worldmc> wait pull requests to the github of voxel ?
#1788 [15:44] <Delta3DHD> Gone_Ralex I suppose I will just use client, Just wanted to see this chat and play at the same time :)
#1789 [15:44] <Gone_Ralex> Delta3DHD, dual screens ;)
#1790 [15:44] <DiskDaemon> I'm hazy about the backend details of things, but ??+ can be used to add, and ??~ can be used to modify entries, by people with the right permissions
#1791 [15:44] <Delta3DHD> I would have to go into the loft to find the spare monitor for that, and up there it has wasps and stuff :P
#1792 [15:44] <Gone_Ralex> Delta3DHD, but but.... dual screens .-.
#1793 [15:45] <Gone_Ralex> take a flamethrower with you
#1794 [15:45] <worldmc> okay thanks for the info DiskDaemon
#1795 [15:45] <Delta3DHD> Erm, I think I would set more than just the wasp's on fire
#1796 [15:46] <Gone_Ralex> Tonight at 11, house burns down after person enters loft to get a monitor and brings a flamethrower.
#1797 [15:47] <worldmc> wait what? ma house burning down?
#1798 [15:47] * helpme [helpme@notlogged] has quit. (Ping timeout: 180 seconds)
#1799 [15:48] <Delta3DHD> Hehe
#1800 [15:49] <diablokid19> http://pastebin.com/69KhpiCz http://pastebin.com/vhKmBAaC here is 2 of the advanced error reports
#1801 [15:50] <worldmc> one says update lwgl/drivers and the other one says no java thats funny
#1802 [15:51] * CptSpaceToaster [CptSpaceToaster@notlogged] has joined #minecrafthelp
#1803 [15:51] <worldmc> diablokid19, did you update all the video drivers?
#1804 [15:51] * delraruk [delraruk@notlogged] has joined #minecrafthelp
#1805 [15:51] <delraruk> i have forgotten all the answers to my security questions
#1806 [15:52] <delraruk> and cant change my skin or anything
#1807 [15:52] <GreyVulpine> Then you'll need to contact Customer support at: http://help.mojang.com/customer/portal/emails/new
#1808 [15:52] <diablokid19> i believe so i bought this computer from a friend a while back how do i found out if they are up to date
#1809 [15:52] <delraruk> thank you
#1810 [15:52] <DiskDaemon> diablokid19: It says that lwjgl is at 1% - I suspect that you have some security software preventing it from being downloaded. Remove the existing contents, and download again
#1811 [15:52] <DiskDaemon> ??> diablokid19 win/reinst
#1812 [15:52] <VoxelHead> diablokid19: (win/reinst) You may need to reinstall the locally installed files that Minecraft puts into place.
#1813 [15:52] <VoxelHead> diablokid19: (win/reinst) To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1814 [15:52] <DiskDaemon> diablokid19: Also, temporarily disable your antivirus program, and attempt the update again
#1815 [15:53] * warchicken [warchicken@notlogged] has quit. (Ping timeout: 190 seconds)
#1816 [15:53] * DiskDaemon has to head off now though, befure being able to see things through to a successful conclusion
#1816 [15:56] * Garthoid [Garthoid@notlogged] has joined #minecrafthelp
#1817 [15:57] <Delta3DHD> Can someone type something with Delta3DHD in it so I can see if this sound thing worked?
#1818 [15:57] <GreyVulpine> Delta3DHD - See this?
#1819 [15:57] <Delta3DHD> Yay it worked :D
#1820 [15:57] * Unhappy [Unhappy@notlogged] has joined #minecrafthelp
#1821 [15:57] <GreyVulpine> Delta3DHD - Ping
#1822 [15:58] <Unhappy> I '
#1823 [15:58] <Delta3DHD> Gosh this could get kinda annoying if someone spams me :P
#1824 [15:58] <Unhappy> I cannot get minecraft to play on my mac
#1825 [15:58] <Delta3DHD> Unhappy > What is the problem that occurs?
#1826 [15:58] * diablokid19 [diablokid19@notlogged] has quit. (Quit: Web client closed)
#1827 [15:58] <Garthoid> newb question: Been playing demo version on laptop - workgreat. Just bought and downloaded 1.4.7 no mods. Logged in, I think it updated, and then bluescreen
#1828 [15:59] <Delta3DHD> GreyVulpine > are you a moderator on the MC Forums?
#1829 [15:59] * seb [seb@notlogged] has joined #minecrafthelp
#1830 [15:59] <Delta3DHD> Garthoid > Did you get a bluescreen in the game or your laptop
#1831 [15:59] <Unhappy> it states that it is damaged. I am supposed to change something in the settings, but cannot figure it out
#1832 [16:00] <Garthoid> Delta#DHD>the game had not started, I think it was during the update
#1833 [16:00] <GreyVulpine> Delta3DHD - I am not. For minecraftforum moderators, you'll want to /join #minecraftforums
#1834 [16:00] * Unhappy [Unhappy@notlogged] has quit. (Client Quit)
#1835 [16:00] <Delta3DHD> GreyVulpine > Okay :P
#1836 [16:00] <Delta3DHD> Unhappy > Have you tried reinstalling Minecraft? IF that doesnt work, check your java is updated
#1837 [16:00] <Garthoid> Delta3DHD>running on laptop of course
#1838 [16:01] <Delta3DHD> Garthoid > How much ram do you have?
#1839 [16:01] <Gone_Ralex> Delta3DHD, why you need an mcf mod?
#1840 [16:01] <Garthoid> Delta3DHD>checking
#1841 [16:01] <Delta3DHD> Gone_Ralex > I was just wondering if he was :)
#1842 [16:01] * delraruk [delraruk@notlogged] has quit. (Quit: Web client closed)
#1843 [16:02] <Delta3DHD> Gone_Ralex > I have applied and I was just gonna ask a couple of questions but it doesn't really need to be answered
#1844 [16:02] * Ramen [Ramen@notlogged] has quit. ()
#1845 [16:02] <Gone_Ralex> Delta3DHD, oh
#1846 [16:03] <Aid> Does anyone know why it crashes when exiting Inventory, only happens in Creative mode, on windows 7, Jave 13
#1847 [16:03] <Garthoid> Delta3DHD>system says it has a gig
#1848 [16:04] * seb [seb@notlogged] has quit. (Quit: Web client closed)
#1849 [16:04] <Delta3DHD> Garthoid > You may not have sufficient ram for Minecraft but, do you have updated Java?
#1850 [16:04] <Aid> RAm is 900mb, java updated
#1851 [16:05] <Delta3DHD> Aid > Do you have any mods installed?
#1852 [16:05] <GreyVulpine> That's actually below minimum requirements
#1853 [16:05] * Poipli [Poipli@notlogged] has joined #minecrafthelp
#1854 [16:05] <Aid> why does it only happen in Creative not Survival?
#1855 [16:06] <Poipli> how do i upgrade minecraft pocket edition from my computer?
#1856 [16:06] <Garthoid> Delta3DHD>funny you mention that, I just got an icon in the clutterbar to update, so that is in process. Not sure how old. I will logout, complete the update since it need me to exit browser, and try again.
#1857 [16:06] <Aid> Not sure about mods? where do I check? How do I increase RAM?
#1858 [16:06] * interbrink [interbrink@notlogged] has joined #minecrafthelp
#1859 [16:06] <Delta3DHD> Garthoid > Good luck :)
#1860 [16:06] <Delta3DHD> Garthoid > Good luck :)
#1861 [16:06] * interbrink [interbrink@notlogged] has left #minecrafthelp
#1862 [16:06] <Delta3DHD> Aid > Laptop or Desktop PC?
#1863 [16:06] <Poipli> please answer my question
#1864 [16:07] <Garthoid> Delta3DHD> thx, bit curious as to why the demo worked. And what is the minimum vs recommend memory requirement
#1865 [16:07] <Aid> PC laptop, running Windows 7
#1866 [16:07] <Aid> PC laptop, running Windows 7
#1867 [16:07] * Poipli [Poipli@notlogged] has left #minecrafthelp
#1868 [16:08] <Delta3DHD> Garthoid > Check here for the requirements
#1869 [16:08] <Delta3DHD> http://help.mojang.com/customer/portal/articles/325948-minecraft-system-requirements
#1870 [16:08] <Garthoid> hmmm
#1871 [16:08] <Delta3DHD> Aid > You probably should google on how to install more laptop memory (It includes purchasing RAM Sticks [Make sure you buy laptop sticks not PC sticks])
#1872 [16:09] <Gone_Ralex> laptops are a pain to upgrade
#1873 [16:09] <Delta3DHD> Gone_Ralex > Indeed :P
#1874 [16:09] <Garthoid> Delta3DHD> tkx
#1875 [16:09] * Garthoid [Garthoid@notlogged] has quit. (Quit: Web client closed)
#1876 [16:10] <Delta3DHD> GreyVulpine > How did you become a Operator if you don't mind me asking :)
#1877 [16:10] * Amy [Amy@notlogged] has joined #minecrafthelp
#1878 [16:10] <GreyVulpine> I've been here 2+ years.
#1879 [16:10] * Poipli [Poipli@notlogged] has joined #minecrafthelp
#1880 [16:10] <GreyVulpine> The @ signify my shackles to this infernal channel.
#1881 [16:11] <Gone_Ralex> GreyVulpine, this channel is nothing :P
#1882 [16:11] <Poipli> how do i upgrade minecraft pocket edition to the new version? I have the bought version.
#1883 [16:11] <GreyVulpine> (I originally came here for Alpha server help, saw nobody, helped out others, and was granted @)
#1884 [16:11] <Amy> bought the prepaid game but cant install. Can't get past email verification.
#1885 [16:11] <GreyVulpine> Poipli - Check the app store for updates
#1886 [16:12] <Poipli> Tried but i can't find a way to ugrade it
#1887 [16:13] <Aid> I don't think my laptop needs more memory, i wasn't sure if when running the game, if there is enough alllocated to it.
#1888 [16:13] <GreyVulpine> Poipli - Sorry, I don't have the PE version of Minecraft to check
#1889 [16:13] <Delta3DHD> Poipli > Have you gone to the page where you bought it from and checked if the icon status was Update?
#1890 [16:14] <Amy> I need Mojang to step up and help me run what I bought
#1891 [16:14] <worldmc> amy did you look at the system requires before hand?
#1892 [16:14] <GreyVulpine> Amy - Nobody here works for, nor is paid by Mojang
#1893 [16:15] <GreyVulpine> Amy - Now, if you can tell us your issue, we may be able to help
#1894 [16:15] <Delta3DHD> Poipli > I am checking on my ipad now :)
#1895 [16:16] <Poipli> No but on the app store it says there's an update for minecraft but i can't seem to get it on the app store on my computer. My parents bought the game for me and idk their password to update it and i cant figure out how to get it on my computer. And thanks Delta3dHD
#1896 [16:16] <Amy> I am trying to install the prepaidgame on my laptop and I can't get past the email verification page/
#1897 [16:16] <Delta3DHD> Poipli > Have you asked your parents? :)
#1898 [16:17] <Poipli> They can't figure it out either
#1899 [16:17] <Delta3DHD> Amy > What is the problem preventing you from continuing
#1900 [16:17] <GreyVulpine> Amy - Here are instructions on how to redeem the prepaid card: http://help.mojang.com/customer/portal/articles/816435
#1901 [16:17] <Amy> I do the email verifcation and follow the link that brings me back to the email verification asking me to do it again.
#1902 [16:17] <GreyVulpine> Amy - Try to log into Mojang.com, see if you can.
#1903 [16:21] <Poipli> Oh well. Thanks for the help anyways guys cya :P
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#1905 [16:23] <Delta3DHD> Hehe, Installing apps to my phone via google
#1906 [16:24] * sam_ [sam_@notlogged] has joined #minecrafthelp
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#1908 [16:25] * shinybeast [shinybeast@notlogged] has joined #minecrafthelp
#1909 [16:25] * ronnie [ronnie@notlogged] has joined #minecrafthelp
#1910 [16:25] <ronnie> my myineccraft has crashed
#1911 [16:26] <ronnie> minecraft
#1912 [16:26] <ronnie> do you want me to put the crash report
#1913 [16:26] <GreyVulpine> Pastebin.com it, please
#1914 [16:26] <GreyVulpine> ?? pastebin
#1915 [16:26] <VoxelHead> pastebin: Pastebin is a service run at http://www.pastebin.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click 'Submit', and give us the URL the site takes you to, and we can see what you have pasted.
#1916 [16:26] <Delta3DHD> ronnie > Please give us the crash report via pastebin
#1917 [16:26] * worm424|tablet [worm424|tablet@notlogged] has joined #minecrafthelp
#1918 [16:26] <ronnie> ok thx
#1919 [16:26] * sp0tty2002 [sp0tty2002@notlogged] has joined #minecrafthelp
#1920 [16:27] <Delta3DHD> GreyVulpine > Is doing ?? pastebin to get help for that from Voxelhead?
#1921 [16:27] <GreyVulpine> Yes.
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#1924 [16:27] <shinybeast> i reinstalled windows 7 and when i log into minecraft and load my world the game works for 3 or 4 seconds then freezes solid.
#1925 [16:28] <Delta3DHD> shinybeast > Do you have java fully updated?
#1926 [16:28] <shinybeast> its 32 bit ver 13 i think, the latest one
#1927 [16:28] * Salihu [Salihu@notlogged] has joined #minecrafthelp
#1928 [16:28] <ronnie> i gave my crash report to via paste bin now what?
#1929 [16:28] <GreyVulpine> ronnie - Give us the address to it
#1930 [16:28] <Delta3DHD> ronnie > give us a link
#1931 [16:29] <ronnie> ok
#1932 [16:29] <sp0tty2002> Just purchased the PC version of MineCraft. However, it does not recognize my old username and password. How can I transfer my old account credential and game data to the newly purchased software?
#1933 [16:29] <Delta3DHD> shinybeast > Do you get a screen saying Minecraft has crashed?
#1934 [16:29] <shinybeast> http://www.java.com/en/download/index.jsp
#1935 [16:30] <shinybeast> no just total freeze
#1936 [16:30] <GreyVulpine> sp0tty2002 - old username and password? Are you using a minecraft.net account?
#1937 [16:30] <sp0tty2002> Yes I am.
#1938 [16:30] <GreyVulpine> sp0tty2002 - If so, you can migrate your minecraft.net account to a new mojang.com account with: https://account.mojang.com/migrate
#1939 [16:31] <sp0tty2002> I'm going to try it right now. Thanks.
#1940 [16:31] <Delta3DHD> shinybeast > Did you paste in the world from a different minecraft version?
#1941 [16:31] <shinybeast> no, brand new
#1942 [16:32] <Delta3DHD> shinybeast > Are your video drivers updateD?
#1943 [16:32] <ronnie> http://pastebin.com/u/ronaldwhite
#1944 [16:32] <shinybeast> yes, nvid 310.xx
#1945 [16:32] <Delta3DHD> Hmm, How much ram do you have?
#1946 [16:33] <GreyVulpine> ronnie - We do not see any pastes from you
#1947 [16:33] <shinybeast> me?
#1948 [16:33] <Delta3DHD> Yes
#1949 [16:33] <shinybeast> 4G
#1950 [16:33] <ronnie> i just did tho
#1951 [16:33] <Delta3DHD> shinybeast > Have you tried forceupdating?
#1952 [16:34] <Delta3DHD> ?? forceupdate
#1953 [16:34] <VoxelHead> forceupdate: You may need to reinstall the locally installed files that Minecraft puts into place.
#1954 [16:34] <VoxelHead> forceupdate: To do so, start Minecraft, press 'Options' (above the 'Login' button), Press 'Force update!', then press 'Done', and login to Minecraft. See http://i.imgur.com/5b09B.png for visual instructions.
#1955 [16:34] <shinybeast> no
#1956 [16:34] <DiskDaemon> ronnie: you may need to make it public
#1957 [16:34] <worldmc> ronnie, please make the pastes public
#1958 [16:34] <Delta3DHD> shinybeast > Try going to that imgur link for instructions on how to forceupdate
#1959 [16:34] * krisp [krisp@notlogged] has joined #minecrafthelp
#1960 [16:34] <ronnie> http://pastebin.com/kXVBvLJk
#1961 [16:34] <shinybeast> k, will try, thx
#1962 [16:35] <ronnie> k
#1963 [16:35] <GreyVulpine> ronnie - Looks like a minecraft forge mod issue
#1964 [16:35] <DiskDaemon> ronnie: A mod is causing that crash. Our help with mods is to tell people to remove all mods. We don't help with mod issues.
#1965 [16:35] <ronnie> oh
#1966 [16:35] * shinybeast [shinybeast@notlogged] has quit. (Quit: Web client closed)
#1967 [16:35] <krisp> Please help! Im trying to play the demo and ive put it into fullscreen before, but now it always wants to load in fullscreen and it wont even show up in the browser or a seperate window
#1968 [16:36] <DiskDaemon> The #minecraftforge channel is the place to get help with forge-related issues
#1969 [16:36] <ronnie> k thx ill go to a diffrent webcite thx
#1970 [16:36] <Delta3DHD> krisp > Go into your options in game and then change the fullscreen setting
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#1973 [16:37] <Delta3DHD> Theres always the one who doesn't say they have mods installed
#1974 [16:37] <krisp> Once again, the game doesnt show up. It shows the mojang screen and then the whole screen flickers, then nothing happens
#1975 [16:37] <DiskDaemon> It sounds like your graphics card drivers may need to be updated
#1976 [16:37] <Delta3DHD> krisp > Have you installed the latest java and video drivers?
#1977 [16:38] <krisp> Yeah i just installed java and yes i have the latest video drivers
#1978 [16:38] <shinybeast> hi, just did forceupdate and all seems good now, didn't freeze after 3 or 4 seconds. Thanks for help!
#1979 [16:38] <Delta3DHD> shinybeast > No problem, Thats what I am here for :)
#1980 [16:38] <DiskDaemon> ??> krisp win/dxdiag
#1981 [16:38] <VoxelHead> krisp: (win/dxdiag) Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#1982 [16:38] <VoxelHead> krisp: (win/dxdiag) Open the file you just saved, and copy the contents. Paste them on http://pastebin.com/ and click Submit. Then, copy the link in your browser's address bar and paste it back here.
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#1985 [16:38] <DiskDaemon> krisp: We may be able to find more effective ones for you
#1986 [16:40] <Garthoid> Delta3DHD>java update did not work. Dies on update or run with bluescreen complaining of video driver I think ati2dvag
#1987 [16:40] <Garthoid> my guess is that this laptop is too old. thoughts?
#1988 [16:40] <DiskDaemon> Garthoid: A dxdiag report from you could help us to confirm that
#1989 [16:40] * bonney12 is now known as bonney12|Detached
#1990 [16:40] <Delta3DHD> ??> Garthoid win/dxdiag
#1991 [16:40] <VoxelHead> Garthoid: (win/dxdiag) Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#1992 [16:40] <VoxelHead> Garthoid: (win/dxdiag) Open the file you just saved, and copy the contents. Paste them on http://pastebin.com/ and click Submit. Then, copy the link in your browser's address bar and paste it back here.
#1993 [16:41] <Garthoid> ok. processing =)
#1994 [16:41] <krisp> http://pastebin.com/DUWZjq0x
#1995 [16:43] <Delta3DHD> krisp > I cannot see any problems there, Lets see what DiskDaemon has to say
#1996 [16:43] <DiskDaemon> krisp: Currently you are running version 8 drivers for your graphics card. It looks like version 13 drivers can obtained from http://support.amd.com/us/gpudownload/windows/legacy/Pages/legacy-radeonaiw-vista64.aspx
#1997 [16:44] <Garthoid> Delta3DHD,VoxelHead>http://pastebin.com/vvWZT51n
#1998 [16:44] <DiskDaemon> krisp: Or in other words, your existing drivers are 4 years old. The new ones are only a week old
#1999 [16:45] <DiskDaemon> Garthoid: Yes, your computer definately fails to meet the minimum requirements for the game
#2000 [16:45] <krisp> Thats weird. Idk why amd wouldnt notify me about this. Weirder thing is i ran this just fine before i ever tried to put it in fullscreen
#2001 [16:45] <DiskDaemon> Garthoid: Thank you for helping us to help you to confirm that
#2002 [16:45] <Garthoid> DiskDaemon>so why did the demo work?
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#2004 [16:46] <Delta3DHD> Garthoid > Have you purchased Minecraft within 15 days?
#2005 [16:46] <DiskDaemon> Garthoid: There may be some occasions when it can work, but those situations get too hard to fix up and result in a horrible experience for the user too
#2006 [16:47] <Garthoid> Delta3DHD>Purchased about 2 hours ago
#2007 [16:47] <DiskDaemon> 1022 GB of ram is way under the minimum requirements of 2 gig for the whole computer
#2008 [16:47] <krisp> Maybe it will run much better after this update. I will message here when i am done installing,
#2009 [16:48] <krisp> I wish i had 1022 GB of RAM :(
#2010 [16:48] <Delta3DHD> Garthoid > http://help.mojang.com/customer/portal/emails/new I would try and request a refund and include your transaction ID and explain how you didn't realise you didn't meet the requirements
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#2012 [16:48] <Garthoid> Delta3DHD>ok. Will try on other hardware, if I have anything more recent =)
#2013 [16:48] <Garthoid> Thanks all for the assistance
#2014 [16:48] <DiskDaemon> Delta3DHD: Refunds are fully available for recent purchases
#2015 [16:48] <DiskDaemon> ?? refund
#2016 [16:48] <VoxelHead> refund: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#2017 [16:49] <NinjaKirby> Your statutory rights are not affected.
#2018 [16:50] <Garthoid> laters
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#2021 [16:57] <Bennubird> I get the following error message when I try to start Minecraft on my Imac.
#2022 [16:57] <Bennubird> Generated 2/2/13 4:53 PM -- System Details -- Details: Minecraft Version: 1.4.7 Operating System: Mac OS X (x86_64) version 10.8.2 Java Version: 1.7.0_13, Oracle Corporation Java VM Version: Java HotSpot(TM) 64-Bit Server VM (mixed mode), Oracle Corporation Memory: 830601504 bytes (792 MB) / 1029046272 bytes (981 MB) up to 1029046272 bytes (981 MB) JVM Flags: 3 total; -Xbootclasspath/a:/Library/Internet Plug-Ins/J
#2023 [16:57] <DiskDaemon> ?/ pasetbin
#2024 [16:57] <DiskDaemon> Hmm, let's try that again
#2025 [16:57] <DiskDaemon> ?? pastebin
#2026 [16:57] <VoxelHead> pastebin: Pastebin is a service run at http://www.pastebin.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click 'Submit', and give us the URL the site takes you to, and we can see what you have pasted.
#2027 [16:57] <Bennubird> Can someone please explain to me what this means and what steps I should take to fix it?
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#2029 [16:58] * VoxelHead kicked Circe65 from #minecrafthelp (Reason: irce65 :Banned: EpixP0ison - ban evasion, piracy)
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#2031 [16:59] <DiskDaemon> Bennubird: We only got to see a tiny part of that error message - use pastebin
#2032 [16:59] <Bennubird> Ok. I'm pasting it at Pastebin right now.
#2033 [17:00] <Bennubird> Bennubird Error Message is the title
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#2035 [17:00] <Delta3DHD> Bennubird > Please specify a URL to it
#2036 [17:00] <krisp> Ok it worked. Thanks guys
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#2039 [17:01] <Bennubird> Ok.
#2040 [17:01] <DiskDaemon> Bennubird: Please continue to follow the instructions that VoxelHead gave you in regard to pastebin
#2041 [17:01] <Bennubird> Here is the URL - http://pastebin.com/7RXt68SY
#2042 [17:01] <DiskDaemon> ??> Bennubird pastebin
#2043 [17:01] <VoxelHead> Bennubird: (pastebin) Pastebin is a service run at http://www.pastebin.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click 'Submit', and give us the URL the site takes you to, and we can see what you have pasted.
#2044 [17:02] <Delta3DHD> DiskDaemon > He didn't paste the full error did he?
#2045 [17:02] <Bennubird> I pasted what your system returned.
#2046 [17:02] <KatieMim> I just paid for and downloaded minecraft. It crashes every time I open it on my computer ( Mac OS X ) and I can't play it online, either, it just asks me "the application's digital signature cannot be verified. Do you want to run the application?" It asks me this 4 times and no matter how often I click "always trust" and "run" it just gives me a white screen.
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#2048 [17:03] <GreyVulpine> Bennubird's error is from running java 7 on mac os. There's a current java 7/lwjgl incompatiblity issue right now
#2049 [17:03] <DiskDaemon> ?? error/jawt
#2050 [17:03] <VoxelHead> error/jawt: If you're getting a Java crash referencing a JAWT interface exception, it may be an issue with one of the libraries Minecraft uses. http://lwjgl.org/forum/index.php?topic=4326.0 has a lot of analysis of this problem. A similar thread which indicates a fix may be available soon can be seen here: http://lwjgl.org/forum/index.php/topic,4711.120.html
#2051 [17:04] <Bennubird> Ok.
#2052 [17:04] <Bennubird> Fair enough.
#2053 [17:04] <DiskDaemon> Bennubird: We still don't know where to see what you pasted to pastebin - please provide us with the URL of the page that has your error report
#2054 [17:05] <Delta3DHD> ??< index
#2055 [17:05] <Bennubird> Look above Diskdaemon I pasted the URL.
#2056 [17:05] <Bennubird> At 17:01
#2057 [17:06] <Bennubird> Voxelhead is saying this is an issue minecraft has with Java 7 and that you all are working on an update.
#2058 [17:06] <NinjaKirby> Lost in the sea of Voxel spam
#2059 [17:06] <NinjaKirby> Fine job as always, VoxelHead *Tips hat*
#2060 [17:06] <Bennubird> I'll look for the update. Fortunately, I had not purchased the PC version of minecraft yet - still using the Android version on my tablet.
#2061 [17:07] <Bennubird> Hope that update comes out soon because I would like to purchase it for my MAC.
#2062 [17:07] * VoxelHead tips hat back
#2062 [17:07] <skymoy> you could always get java 6
#2063 [17:07] <KatieMim> I just paid for and downloaded minecraft. It crashes every time I open it on my computer ( Mac OS X ) and I can't play it online, either, it just asks me "the application's digital signature cannot be verified. Do you want to run the application?" It asks me this 4 times and no matter how often I click "always trust" and "run" it just gives me a white screen.
#2064 [17:08] <KatieMim> Is this because of a Java problem as well?
#2065 [17:08] <skymoy> or does apple attempt to murder you if don't use only what apple says is the latest thing?
#2066 [17:08] <GreyVulpine> skymoy - Apple's conveniently disabled the java preferences control panel.
#2067 [17:08] <skymoy> i see
#2068 [17:08] <GreyVulpine> I blame this current error on Apple
#2069 [17:08] <skymoy> haha, you have a mac!
#2070 [17:08] <skymoy> <3 everything not apple
#2071 [17:09] <KatieMim> I have a mac as well. My granddaughter gave it to me
#2072 [17:09] <skymoy> katie - aye, java/apple issue
#2073 [17:09] <KatieMim> Ah, so then there is nothing immediate that I can do?
#2074 [17:09] <skymoy> if apple didn't try to control their products so tightly you could get a different version of java
#2075 [17:10] <KatieMim> And I will just have to wait until the next update comes out and hopes that it fixes this issue?
#2076 [17:10] <skymoy> pretty much, our appologies
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#2078 [17:10] <KatieMim> Alright, thank you kindly, Skymoy
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#2081 [17:10] <KatieMim> I am glad to know that this is an internal issue and not something related to my ignorance toward technical jargon
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#2083 [17:11] <skymoy> you should be less glad that this is an issue caused by steve jobs deciding on using the personal pronoun "I" to mean himself in his products
#2084 [17:12] <KatieMim> I think it's sad that the hatred that people have towards those of us with macs comes from the stereotype that those with macs are snobs
#2085 [17:12] <KatieMim> it's the new age hatred of democrats and republicans
#2086 [17:12] <KatieMim> what a shame
#2087 [17:12] <skymoy> i don't hate mac users unless they act like someone i hate; same for everyone else
#2088 [17:13] <KatieMim> Ah, that's good
#2089 [17:13] <skymoy> i feel sorry for the other mac users for being mac users because apple is no longer a good, respectable company
#2090 [17:13] <skymoy> they're evil, like google will be in 20 years or so
#2091 [17:13] <KatieMim> It's really disappointing to come onto a website and ask for help and hear nothing but complaints about macs. I enjoy my mac. It's not as compatable as a PC, but it was a gift that I certainly do not have the right to complain about!
#2092 [17:14] <KatieMim> It's kind of sad that I feel like when I tell people I have a mac I'm admitting something horrible. It's just a computer brand and it instantly creates a stereotype.
#2093 [17:14] <skymoy> you can complain about gifts if they're electronics because they change over time. <3 software
#2094 [17:14] <Delta3DHD> Well, Im gonna go off for the night, See you all in the morning :)
#2095 [17:15] <Delta3DHD> GreyVulpine > Have fun with your questions
#2096 [17:15] <KatieMim> Oh I would never do that. I'm grateful for what I have :)
#2097 [17:15] <KatieMim> I wish other people could just not be so rude to me because I have a mac. It's sad :(
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#2099 [17:15] <KatieMim> Thank you for all your help skymoy!
#2100 [17:16] <skymoy> i've been about as helpful as a log, really
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#2103 [17:16] <skymoy> all i've really done is told you apple has screwed something up and you have to wait for them to unscrew it up, if it happens to catch their fancy to do so
#2104 [17:17] <KatieMim> Ah, well for someone who has been wandering around the internet for answers it's nice to have one simple answer rather than pages of technical jargon and people berating me for having a mac because of their own personal vendetta.
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#2108 [17:17] <KatieMim> Thank you!
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#2111 [17:18] <DiskDaemon> There is this ... dammit, she's gone. http://www.minecraftforum.net/topic/649868-guide-mac-support-101/
#2112 [17:18] <skymoy> what is this?
#2113 [17:19] <DiskDaemon> It's a forum dedicated to supporting macs and issues that they have with Minecraft
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#2125 [17:29] <lilbakkz> hi¨
#2126 [17:30] <zykosii> i yo
#2127 [17:31] <zykosii> i purchase my minecraft accaunt but for some reson i can't use it. what to do?
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#2131 [17:32] <zykosii> anyone?
#2132 [17:32] <DiskDaemon> zykosii: Please login to the account.mojang.com web site and tell me what you see in the My Games section of that page
#2133 [17:33] <zykosii> this is what i see My Games Did you know that if you've already bought Minecraft you can import your existing profile into this account? If you do, you should start using your Mojang account e-mail as username when logging in.
#2134 [17:34] <zykosii> and i tried to import it to a exsisting profille but nothing hapend
#2135 [17:35] <DiskDaemon> zykosii: Okay, so your account has not been paid for yet
#2136 [17:36] <zykosii> But I have already received an e-mail saying my account has been paid for
#2137 [17:37] * Tess [Tess@notlogged] has joined #minecrafthelp
#2138 [17:37] <DiskDaemon> Where from?
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#2141 [17:37] <zykosii> oslo norway
#2142 [17:37] <DiskDaemon> zykosii: I mean, where did that email come from?
#2143 [17:38] <zykosii> i got it from www.moneyb​ookers.com
#2144 [17:38] <DiskDaemon> okay, so it may take a bit of time for Mojang to update their side of things
#2145 [17:39] <DiskDaemon> zykosii: The following article seems to be most relevant for you http://help.mojang.com/customer/portal/articles/329519-when-will-i-receive-my-game-
#2146 [17:39] <zykosii> i've paid for the account two-three weeks ago
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#2148 [17:40] <DiskDaemon> zykosii: There is help for you from that same article in that case too
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#2152 [17:41] <Tess> My son messed up putting in his redeem number, he put it in the wrong spot and now he can't redeem it
#2153 [17:41] <DiskDaemon> You can contact Mojang's customer support at http://help.mojang.com/customer/portal/emails/new
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#2155 [17:42] <Tess> How can I find out where I
#2156 [17:42] <Tess> He redeemed it
#2157 [17:42] <DiskDaemon> Tess: Fuller details for you are at http://help.mojang.com/customer/portal/articles/770611-prepaid-card-errors
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#2172 [18:08] <km_> i dont know how to download java for windows 8
#2173 [18:09] <cestislife|away> km_, go to java.com
#2174 [18:09] <km_> ok
#2175 [18:09] <DiskDaemon> Please install the 64-bit version of Java from http://www.java.com/en/download/manual.jsp
#2176 [18:11] <km_> ok but i dont think its downloading
#2177 [18:11] <km_> the bottom of screen says 0%
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#2179 [18:12] <jp95> hi
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#2181 [18:12] <jp95> i just downloaded minecraft and i cannot conned to any servers.it just say scanning for lan worlds
#2182 [18:13] <DiskDaemon> ?? smp/servers
#2183 [18:13] <VoxelHead> smp/servers: There currently is no master list of all SMP servers. Fan-made indexes include http://minestatus.net/ - http://www.mcserverlist.net/ - http://www.reddit.com/r/mcservers - http://minecraftservers.net/ - http://minecraft.dk/mcserverlist/
#2184 [18:13] <VoxelHead> smp/servers: You can also find a list at the MC forums at http://www.minecraftforum.net/forum/31-servers/ . Also, try the #smp channel.
#2185 [18:13] <jp95> it does not allow my to connect to any server
#2186 [18:13] <DiskDaemon> why not?
#2187 [18:14] <jp95> it just says canyt reach server
#2188 [18:14] <jp95> all the time
#2189 [18:14] <DiskDaemon> We can check here if a server is up. Do you want us to check one?
#2190 [18:15] <jp95> it is up i checked and my buddies came with a bunch of servers to choose from mine did not
#2191 [18:15] <jp95> im trying minecraft.net
#2192 [18:15] <jp95> it continuously says scanning for lan worlds
#2193 [18:16] <DiskDaemon> jp95: Minecraft nefer comes with "a bunch of servers" to connect to - you add them yourself
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#2195 [18:16] <jp95> mine wont let me connect to an y
#2196 [18:16] <DiskDaemon> Please list one, for example
#2197 [18:17] <jp95> it says "searching for lan worlds"
#2198 [18:17] <jp95> EX: minecraft.net
#2199 [18:17] <DiskDaemon> jp95: Correct - those are local area network ones. Minecraft does not search for servers outside of your local network. You need to add those yourself.
#2200 [18:17] <DiskDaemon> jp95: minecraft.net is not a public game server
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#2202 [18:18] <jp95> could you recomend a server for me to tryu>?
#2203 [18:18] <DiskDaemon> Sure
#2204 [18:18] <DiskDaemon> ??> jp95 smp/servers
#2205 [18:18] <VoxelHead> jp95: (smp/servers) There currently is no master list of all SMP servers. Fan-made indexes include http://minestatus.net/ - http://www.mcserverlist.net/ - http://www.reddit.com/r/mcservers - http://minecraftservers.net/ - http://minecraft.dk/mcserverlist/
#2206 [18:18] <VoxelHead> jp95: (smp/servers) You can also find a list at the MC forums at http://www.minecraftforum.net/forum/31-servers/ . Also, try the #smp channel.
#2207 [18:18] <jp95> none of them work for me so far
#2208 [18:19] <DiskDaemon> jp95: As I said - we here can check if a particular game server is going or not - just let us know which one you want us to check
#2209 [18:20] <jp95> im not sure how to find the server name
#2210 [18:20] <Jackson> I have an issue where when i try to run minecraft it only has the loading sign then it doent do any thing else. Any ideas how to fix it
#2211 [18:20] <jp95> server adress*
#2212 [18:20] <DiskDaemon> jp95: Either the domain name or the ip address will be fine, we can work with either
#2213 [18:20] <jp95> ok let me try one
#2214 [18:21] <DiskDaemon> Jackson: A crash report would be useful
#2215 [18:21] <DiskDaemon> Here is how to get a crash report - http://www.minecraftwiki.net/wiki/Crash#How_to_get_a_crash_report
#2216 [18:21] <Jackson> Thanks
#2217 [18:21] <jp95> play.valormc.com I put this into the server adress and it says cannot reach server
#2218 [18:22] <DiskDaemon> !check play.valormc.com
#2219 [18:22] <DiskDaemon> jp95: That's because they're not going right now
#2220 [18:22] <jp95> could you tell me one that is going
#2221 [18:22] <jp95> i tried 168.61.26.206:25565 as wekk
#2222 [18:22] <jp95> well
#2223 [18:23] <DiskDaemon> !check 168.61.26.206:25565
#2224 [18:23] <DiskDaemon> jp95: Well done, you've confirmed that they're not going either
#2225 [18:24] <jp95> disk demon could you tell me a server that is going
#2226 [18:24] <DiskDaemon> I don't have any such information to hand
#2227 [18:25] <jp95> why does it continuously say searching for lan worlds
#2228 [18:25] * Supermario6455 [Supermario6455@notlogged] has joined #minecrafthelp
#2229 [18:25] <DiskDaemon> jp95: Because that is what it's doing. It's searching your Local Area Network (clue: that's LAN) for local worlds that you may have opened up to be available
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#2231 [18:26] <jp95> ohh ok i see, i found a world that works i guess all of them were down thanks diskdemon
#2232 [18:26] <DiskDaemon> The reason - is so that you can have other local people connect to your single player worlds
#2233 [18:26] * Supermario6455 [Supermario6455@notlogged] has joined #minecrafthelp
#2234 [18:26] <DiskDaemon> you're welcome
#2235 [18:26] <jp95> have a good day everyone
#2236 [18:26] <CptSpaceToaster> is there anyone else who needs assistence?
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#2238 [18:27] <Supermario6455> Help? When I opened up my Minecraft, I accidently switched a setting, and it was a fullscreen one. But after that, Minecraft would be blank and wouldn't work. I do not know how to fix it, any help?
#2239 [18:27] <CptSpaceToaster> got it
#2240 [18:27] <DiskDaemon> Supermario6455: You can edit the options.txt file to adjust the fullscreen setting in there
#2241 [18:27] <DiskDaemon> ?? win/.minecraft
#2242 [18:28] <VoxelHead> win/.minecraft: To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type "%AppData%\.minecraft", and click OK.
#2243 [18:28] <Supermario6455> Ok, thanks
#2244 [18:28] <Supermario6455> See ya :)
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#2246 [18:28] <DiskDaemon> Supermario6455: A better ... dammit. solution is to improve your graphics card drivers
#2247 [18:28] <CptSpaceToaster> ...
#2248 [18:28] <Jackson> Got the crash report
#2249 [18:28] <CptSpaceToaster> I hate it when that happens
#2250 [18:29] <CptSpaceToaster> ??> Jackson Pastebin
#2251 [18:29] <VoxelHead> Jackson: (pastebin) Pastebin is a service run at http://www.pastebin.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click 'Submit', and give us the URL the site takes you to, and we can see what you have pasted.
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#2253 [18:30] <Jackson> http://pastebin.com/L9j1xzWQ
#2254 [18:31] <ericgod710> ok, so i tryed to download the plane mod and minecraft won't load now
#2255 [18:31] <CptSpaceToaster> Alright Jackson... do you know fi your java is up to date?
#2256 [18:31] <CptSpaceToaster> ??> ericgod710 mods
#2257 [18:31] <VoxelHead> ericgod710: (mods) This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2258 [18:31] <VoxelHead> ericgod710: (mods) For single player mods, contact the mod's creator or try http://tiny.cc/modinstall for general installation instructions. For bukkit help, use #bukkit; you can also search Google for a mod's installation instructions.
#2259 [18:31] <DiskDaemon> ericgod710: Remove all mods.
#2260 [18:31] <DiskDaemon> ??> ericgod710 win/reinst
#2261 [18:31] <VoxelHead> ericgod710: (win/reinst) You may need to reinstall the locally installed files that Minecraft puts into place.
#2262 [18:31] <Jackson> I have java 7
#2263 [18:31] <VoxelHead> ericgod710: (win/reinst) To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2264 [18:31] <ericgod710> i have it on mac
#2265 [18:31] <CptSpaceToaster> Jackson: Do you know how to open command prompt?
#2266 [18:32] <DiskDaemon> ??> ericgod710 mac/reinst
#2267 [18:32] <ericgod710> no
#2268 [18:32] <VoxelHead> ericgod710: (mac/reinst) You may need to reinstall the locally installed files that Minecraft puts into place.
#2269 [18:32] <Jackson> yes
#2270 [18:32] <VoxelHead> ericgod710: (mac/reinst) To do so, in the Finder, from the Go menu, select Home. Then open Library, Application Support, and then minecraft. Drag the bin and resources folders to the trash, then try running Minecraft again. Good luck!
#2271 [18:32] * Supermario6455 [Supermario6455@notlogged] has joined #minecrafthelp
#2272 [18:32] <CptSpaceToaster> Jackson: Go ahead and open up a command prompt window and simply type: java -version
#2273 [18:32] <ericgod710> bye
#2274 [18:32] <CptSpaceToaster> and tell us what it says
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#2276 [18:32] <Supermario6455> Hi again, just to quickly ask, is there ANY way at all to make my Minecraft NOT lag???
#2277 [18:33] <DiskDaemon> Supermario6455: Of course there is - use better hardware
#2278 [18:33] <NinjaKirby> Is that Optifine thingy over-rated these days, perhaps abandoned?
#2279 [18:33] <DiskDaemon> Supermario6455: Failing that, there is http://www.minecraftforum.net/topic/343030-minecraft-speedoptimization-guide-v-23-6-updated-on-aug-6/
#2280 [18:33] <CptSpaceToaster> Supermario6455: A higher end graphics card almost always helps
#2281 [18:34] <Supermario6455> I'll check that link, and after that, it's going to Optifine, I totally forgot about it xD
#2282 [18:34] <Jackson> well it said the same thing in the pastebin
#2283 [18:34] * Supermario6455 [Supermario6455@notlogged] has quit. (Client Quit)
#2284 [18:34] <CptSpaceToaster> Jackson: Type what you typed in command prompt
#2285 [18:35] <CptSpaceToaster> Jackson: To us here... in the channel
#2286 [18:35] <Jackson> java -version
#2287 [18:36] <CptSpaceToaster> Jackson: And it told you it was unable to initialze a VM?
#2288 [18:36] * worm424|tablet [worm424|tablet@notlogged] has quit. (Quit: Colloquy for iPad - http://colloquy.mobi)
#2289 [18:36] <Jackson> i told me that and some other stuff
#2290 [18:36] <Jackson> same thing in the pastebin
#2291 [18:36] <CptSpaceToaster> Jackson: That dosn't sound right... let's try something else then
#2292 [18:37] <Jackson> ok
#2293 [18:37] <CptSpaceToaster> Jackson: Assuming you have a standard java instalation, this should work
#2294 [18:37] <CptSpaceToaster> Jackson: "%ProgramFiles%/Java/jre7/bin/java" -version
#2295 [18:38] <CptSpaceToaster> Jackson: Run that command in your command prompt... and make sure you get the quotes correct
#2296 [18:39] <Jackson> i copied and paste it just how you had it and it still says the same thing
#2297 [18:39] <CptSpaceToaster> Jackson: If that fails... and you indeed have java 7... then a reinstall of java might be necessary
#2298 [18:39] <Jackson> ok i will do that now
#2299 [18:40] <CptSpaceToaster> Jackson: Would you like me to fetch the link for you?
#2300 [18:40] <CptSpaceToaster> Jackson: We can pull up the version you need
#2301 [18:40] <Jackson> i think i have it
#2302 [18:40] <Jackson> sure i guess so
#2303 [18:41] <Jackson> Would i need JRE or JDK or both?
#2304 [18:41] <CptSpaceToaster> Jackson: This link http://www.java.com/en/download/manual.jsp Click Windows Offline (64-bit)
#2305 [18:41] <CptSpaceToaster> the 32 bit might be what you have
#2306 [18:42] <CptSpaceToaster> Jackson: And minecraft seems to perform a little better on the 64 bit version from my understanding
#2307 [18:43] <Jackson> i downloaded it
#2308 [18:43] <CptSpaceToaster> Jackson: Go ahead and install it...
#2309 [18:45] * Disori is now known as Disori|Shower
#2310 [18:45] * cestislife|away [cestislife|away@notlogged] has quit. (Ping timeout: 380 seconds)
#2311 [18:46] <Jackson> installed
#2312 [18:46] <CptSpaceToaster> Jackson: Go ahead and see if minecraft runs
#2313 [18:47] <Jackson> oh my . . . . it did after a few months of missery
#2314 [18:47] <Jackson> Thank you so much
#2315 [18:48] <Jackson> CptSpaceToaster: It worked
#2316 [18:52] <CptSpaceToaster> Jackson: Good to her
#2317 [18:52] <Jackson> that was my only issue have a good day to you
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#2321 [19:00] <DiskDaemon> Minecraft PE now has a bug update that fixes the saving worlds issue
#2322 [19:01] * camcorder [camcorder@notlogged] has joined #minecrafthelp
#2323 [19:03] * eruclidon [eruclidon@notlogged] has joined #minecrafthelp
#2324 [19:03] <eruclidon> hello
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#2329 [19:04] <Julia_> For some reason Minecraft freezes on me
#2330 [19:05] <Julia_> It says that the jave se binary has stopped working
#2331 [19:05] <GreyVulpine> Java issue then. Try uninstalling and reinstalling java
#2332 [19:05] <Julia_> I have looked on the forum for advice but have found nothing that works
#2333 [19:05] <Julia_> I've done that 5 times
#2334 [19:05] <srpmvp> my minecraft plays as if it is running on a 1980's computer
#2335 [19:06] <GreyVulpine> Julia_ - Tried different versions of java?
#2336 [19:06] * apheby [apheby@notlogged] has joined #minecrafthelp
#2337 [19:06] <Julia_> I've tried the normal and the packet or something....so yes...I think so.
#2338 [19:07] <GreyVulpine> Julia_ - Try Java 6: http://www.oracle.com/technetwork/java/javase/downloads/jre6downloads-1902815.html
#2339 [19:07] <GreyVulpine> Uninstall all versions of java from your system, reinstall fresh
#2340 [19:07] * apheby [apheby@notlogged] has quit. (Client Quit)
#2341 [19:08] <Julia_> Okay, I have windows 7, should I download the x86 online or offline?
#2342 [19:09] <GreyVulpine> Do you have 32 or 64 bit windows 7?
#2343 [19:09] <Julia_> 32
#2344 [19:09] <GreyVulpine> Then either online or offline will work fine
#2345 [19:09] <GreyVulpine> Online just means it downloads the client, which then downloads more files when it installs. The offline version downloads the entire installation package in one go.
#2346 [19:10] <GreyVulpine> You'll use the latter if you need to install java on a computer without an internet connection
#2347 [19:10] <Julia_> okay...give me a sec..
#2348 [19:11] * HDEnergetik [HDEnergetik@notlogged] has joined #minecrafthelp
#2349 [19:11] <HDEnergetik> hello
#2350 [19:12] <HDEnergetik> can anybody help me
#2351 [19:12] <GreyVulpine> With?
#2352 [19:12] <HDEnergetik> group manager perm
#2353 [19:12] <GreyVulpine> Try #bukkit
#2354 [19:12] <HDEnergetik> build is true but i can't build
#2355 [19:12] <HDEnergetik> okay
#2356 [19:13] <HDEnergetik> #bukkit
#2357 [19:13] <HDEnergetik> how to go in bukkit
#2358 [19:13] <GreyVulpine> /join #bukkit
#2359 [19:13] * benhunter09 [benhunter09@notlogged] has quit. (Quit: sleeping)
#2360 [19:13] <HDEnergetik> .join #bukkit
#2361 [19:13] * zack6849 is now known as zack6849|Offline
#2362 [19:13] <GreyVulpine> with the slash.
#2363 [19:13] <GreyVulpine> with the slash.
#2364 [19:13] * HDEnergetik [HDEnergetik@notlogged] has left #minecrafthelp
#2365 [19:14] * zack6849|Offline is now known as zack6849
#2366 [19:15] <Julia_> Yep...same thing happened. Says java TP Binary not responding.
#2367 [19:16] <GreyVulpine> Then there's some sort of serious problem with java.
#2368 [19:16] <Julia_> yes
#2369 [19:17] <GreyVulpine> Could you uninstall java completely, then use JavaRA to completely remove all traces of Java: http://singularlabs.com/software/javara/
#2370 [19:17] <Julia_> Do you think contacting Java would help, or is that just wishful thinking?
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#2372 [19:19] * NinjaKirby has a gigglez
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#2373 [19:20] <GreyVulpine> Java would not reply.
#2374 [19:21] <Eddie> Let it die... let it die...
#2375 [19:21] <Eddie> Java will not cry.
#2376 [19:22] <Eddie> Let it die... let it die...
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#2379 [19:22] <Pizzaguy> Hello, my minecraft cant create the java virtual machine
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#2382 [19:24] <Julia_> Okay
#2383 [19:24] <Julia_> I've done everything you said but it is still giving me the same error message
#2384 [19:25] * Elliot [Elliot@notlogged] has joined #minecrafthelp
#2385 [19:26] <Elliot> I cannot log in on Minecraft.net
#2386 [19:26] <Elliot> My information is correct
#2387 [19:26] <rebelredneck> "Minecraft was enable to start becasue it failed to find an accelerated openGL mode." i have update the video card drivers the computer that im using minecraft on is only 2 weeks old(hp Envy dv6) runs windows 8. help?
#2388 [19:26] * Julia__ [Julia__@notlogged] has joined #minecrafthelp
#2389 [19:27] <Julia__> Okay....is this the same person helping me?
#2390 [19:27] <Julia__> I got kicked off.
#2391 [19:27] <Elliot> I don't know what is going on here. Am I talking to any actual employees?
#2392 [19:27] * Disori|Shower is now known as Disori
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#2394 [19:27] <GreyVulpine> Nobody here works for, nor is paid by Mojang. This is a community-run help channel.
#2395 [19:28] <rebelredneck> "Minecraft was enable to start becasue it failed to find an accelerated openGL mode." i have update the video card drivers the computer that im using minecraft on is only 2 weeks old(hp Envy dv6) runs windows 8. help?
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#2397 [19:28] <GreyVulpine> rebelredneck - Check HP's site for your particular model's drivers
#2398 [19:28] * nitemare5x [nitemare5x@notlogged] has joined #minecrafthelp
#2399 [19:28] <rebelredneck> i did
#2400 [19:28] <rebelredneck> i updated them to
#2401 [19:28] <GreyVulpine> rebelredneck - Could you provide us with a dxdiag?
#2402 [19:28] <GreyVulpine> ??> rebelredneck win/dxdiag
#2403 [19:28] <VoxelHead> rebelredneck: (win/dxdiag) Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#2404 [19:28] <rebelredneck> ok
#2405 [19:28] <VoxelHead> rebelredneck: (win/dxdiag) Open the file you just saved, and copy the contents. Paste them on http://pastebin.com/ and click Submit. Then, copy the link in your browser's address bar and paste it back here.
#2406 [19:29] <GreyVulpine> Julia__ - There's not much else we can really suggest for you here.
#2407 [19:29] <rebelredneck> holy shit okay
#2408 [19:29] <Julia__> Is there anyway to get in contact with Mojang?
#2409 [19:30] <nitemare5x> when i click on minecraft it wont load that started today
#2410 [19:30] <GreyVulpine> Mojang usually doesn't do technical support for these types of issues.
#2411 [19:31] <GreyVulpine> nitemare5x - Does the launcher run?
#2412 [19:31] <Julia__> After three hours of trying and failing to open it to play for the very first time, I'm not looking for technical support. I'm looking for a refund.
#2413 [19:31] <nitemare5x> no
#2414 [19:31] <GreyVulpine> Julia__ - http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#2415 [19:31] <GreyVulpine> Good luck.
#2416 [19:31] <Julia__> thank you for your help.
#2417 [19:31] <GreyVulpine> nitemare5x - Uninstall and reinstall java
#2418 [19:32] <nitemare5x> i tried reistalling minecraft but not java
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#2420 [19:33] <rebelredneck> okay here the url
#2421 [19:33] <rebelredneck> http://pastebin.com/jQLhg1Jk
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#2424 [19:35] <samV> We cant launch the application
#2425 [19:35] <GreyVulpine> Alright rebelredneck . Looks like you've got two video cards there. One is a geforce 630M, which the updated drivers are here: http://www.geforce.com/drivers/results/55125
#2426 [19:35] <rebelredneck> okay thanks
#2427 [19:35] <GreyVulpine> rebelredneck - The other one is an integrated intel HD 4000 series video chipset, which the drivers for that are at:
#2428 [19:35] * nitemare5x [nitemare5x@notlogged] has quit. (Quit: Web client closed)
#2429 [19:36] <GreyVulpine> http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22375&lang=eng&OSVersion=Windows%208%2C%2064-bit*&DownloadType=Drivers
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#2431 [19:37] <rebelredneck> thank you
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#2436 [19:46] <jb> I cant log in
#2437 [19:46] * Jackson [Jackson@notlogged] has quit. (Ping timeout: 180 seconds)
#2438 [19:46] <jb> is there a customer service number?
#2439 [19:48] * jb [jb@notlogged] has quit. (Client Quit)
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#2443 [19:49] <NinjaKirby> Yo DiskDaemon, are you still getting bad Downstream with YouTube? I'm patching PS2 atm, but I swear... I could head desk so hard right now.
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#2445 [19:54] * Kent_ [Kent_@notlogged] has joined #minecrafthelp
#2446 [19:55] <Kent_> I have an account on Mojang, but I can't log onto minecraft purchased account.
#2447 [19:56] * bargeek [bargeek@notlogged] has joined #minecrafthelp
#2448 [19:56] <Kent_> I have placed the minecraft icon on my desktop. When I use my mojang e-mail address and password, minecraft says incorrect username or password. I can play offline though.
#2449 [19:56] * rebelredneck [rebelredneck@notlogged] has quit. (Ping timeout: 180 seconds)
#2450 [19:56] <CptSpaceToaster> Kent_: Do you remember migrating your mojang account?
#2451 [19:57] <Kent_> I tried to migrate. I was not able to do that either.
#2452 [19:57] <CptSpaceToaster> Kent_: That's why your mojang login is failing...
#2453 [19:57] <Kent_> :(
#2454 [19:57] <bargeek> i have just downoaded minecraft, i ran the installer and it asked if iwnated to update i said yes and it froze on downloading packages, tried again and said no and it froze on done downloading, i cant play at the moment, any help would be appreciated
#2455 [19:57] <GreyVulpine> ??> bargeek win/reinst
#2456 [19:57] <VoxelHead> bargeek: (win/reinst) You may need to reinstall the locally installed files that Minecraft puts into place.
#2457 [19:57] <VoxelHead> bargeek: (win/reinst) To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2458 [19:57] * Clone2827 [Clone2827@notlogged] has joined #minecrafthelp
#2459 [19:58] <CptSpaceToaster> Kent_: I'm not sure that I can specifically help you with the mojang account... but that's your problem
#2460 [19:58] <CptSpaceToaster> Kent_: When's the last time you tried to migrate?
#2461 [19:58] * jake [jake@notlogged] has joined #minecrafthelp
#2462 [19:58] <Kent_> Tonight.
#2463 [19:58] <Clone2827> hey guys i have a black screen when i log in whats wrong…i fully reinstalled it sooooo?
#2464 [19:58] <bargeek> thanks
#2465 [19:58] <CptSpaceToaster> Kent_: How is it failing?
#2466 [19:58] * jake is now known as Guest8857
#2467 [19:58] <Clone2827> sooooo?
#2468 [19:59] <CptSpaceToaster> ??> Clone2827 patience
#2469 [19:59] <VoxelHead> Clone2827: (patience) Please be patient when waiting for a response. Many of the helpers here are helping in their free time at school or work, and often get called away.
#2470 [19:59] <VoxelHead> Clone2827: (patience) In short, your supplications will be answered, in the order in which they are received.
#2471 [19:59] <Guest8857> I am geting an fatal error 2 - access denied error when trying to update on win7
#2472 [19:59] <CptSpaceToaster> Guest8857: Are you on an administrator account on your computer?
#2473 [19:59] <Guest8857> yes
#2474 [20:00] <Kent_> I'll try it again and come back. I've been trying to get it work for the past 3 hours.
#2475 [20:00] <CptSpaceToaster> Kent_: What specifically goes wrong?
#2476 [20:00] <Clone2827> you guys are all noobs
#2477 [20:00] <CptSpaceToaster> Kent_: Does the email never get sent?
#2478 [20:00] <CptSpaceToaster> Clone2827: I prefer to be called a Ya,
#2479 [20:00] <Kent_> I have the mojang account.
#2480 [20:00] <Kent_> That seems fine.
#2481 [20:00] <CptSpaceToaster> Clone2827: Yam*
#2482 [20:00] <Clone2827> YOLO!!!!!!!!!!
#2483 [20:00] <GreyVulpine> !k Clone2827
#2484 [20:00] * GreyBot kicked Clone2827 from #minecrafthelp (Reason: lone2827 :<Kicks:973>)
#2485 [20:01] <Kent_> I just can'g ge the game to accept the login.
#2486 [20:01] * Clone28278 [Clone28278@notlogged] has joined #minecrafthelp
#2487 [20:01] <Clone28278> THIS IS OUTRAGEOUS
#2488 [20:01] <Kent_> II'm wondering if I need to uninstall the game as someone earlier suggested.
#2489 [20:01] <bargeek> voxelhead, tried uradvice and it's still freezing on downloading packages
#2490 [20:01] <Clone28278> I WAS KICKED UNDER FALSE PRETENSES OF LIABILITY
#2491 [20:01] <Kent_> I haven't tried that yet.
#2492 [20:01] <LilLucy> GreyVulpine. That was the BEST kick ever
#2493 [20:01] <CptSpaceToaster> Kent_: An email is usually sent to the account you have registered with minecraft... it will confirm that you want to migrate... did you do that?
#2494 [20:01] * rebelredneck [rebelredneck@notlogged] has joined #minecrafthelp
#2495 [20:01] <GreyVulpine> Clone28278 - Settle down. Have patience. Nobody here works for Mojang.
#2496 [20:01] <Guest8857> yes
#2497 [20:02] <Kent_> I did not get a confirmation for migration.
#2498 [20:02] <Clone28278> NUGGET IN A BISCUIT!!!!!!!
#2499 [20:02] <rebelredneck> <greyvelpine> it didnt work man
#2500 [20:02] * LilLucy kicked Clone28278 from #minecrafthelp (Reason: lone28278 :caps, remove them)
#2501 [20:02] <CptSpaceToaster> Kent_: Make sure your email is set properly in your mojang account, and if it is, then you'll probably have to go to mojang support...
#2502 [20:02] * Clone282 [Clone282@notlogged] has joined #minecrafthelp
#2503 [20:02] <GreyVulpine> bargeek - Does it stop on any specific file?>
#2504 [20:02] <Clone282> Guess whose back...
#2505 [20:02] <Kent_> Let me try it again and then come right back with specifics. Be back in a coupl of minutes.
#2506 [20:03] <GreyVulpine> Clone282 - Next time, it's a ban.
#2507 [20:03] <Clone282> but please I'm so sorry :(
#2508 [20:03] <bargeek> no file names shown, doesnt look like its even got that far lol
#2509 [20:03] <CptSpaceToaster> Clone282: Are you the victim of a black screen client?
#2510 [20:03] <Clone282> yes
#2511 [20:03] <rebelredneck> greyvulpine-didnt work
#2512 [20:03] <CptSpaceToaster> Clone282: This is usually a video driver problem... do you have a crash report?
#2513 [20:03] <GreyVulpine> rebelredneck - Did you try both video card drivers?
#2514 [20:03] <CptSpaceToaster> Clone282: Is your minecraft client modded in any way
#2515 [20:03] <Clone282> no :(
#2516 [20:03] <rebelredneck> yes
#2517 [20:04] <Clone282> and i modded it but redownloaded all files and it is still giving me a black screen
#2518 [20:04] <GreyVulpine> rebelredneck - try going into your nvidia/optimus control panel, and set minecraft and java to use the discrete geforce card when it's running
#2519 [20:04] <CptSpaceToaster> Clone282: Did it break after you tried to mod it?
#2520 [20:04] <Clone282> yes
#2521 [20:04] * Guest8857 [Guest8857@notlogged] has quit. (Quit: Web client closed)
#2522 [20:04] <rebelredneck> it says nvidia control panel cannot open
#2523 [20:05] <CptSpaceToaster> ??> Clone282 del/options
#2524 [20:05] <Clone282> ? what?
#2525 [20:05] <GreyVulpine> Strange. Try reinstalling the geforce drivers again rebelredneck. Make sure you've rebooted your machine after
#2526 [20:05] <CptSpaceToaster> hold on
#2527 [20:05] <CptSpaceToaster> mistyped it
#2528 [20:05] <CptSpaceToaster> ??> Clone282 deloptions
#2529 [20:05] <VoxelHead> Clone282: (deloptions) You may need to reset your Minecraft settings to default. To do so, open your .minecraft directory and delete the files called 'options.txt'.
#2530 [20:05] <Clone282> ok
#2531 [20:05] <rebelredneck> ok um can you paste the websites again
#2532 [20:05] <GreyVulpine> Er, it's modded. Deleting the options file wouldn't do anything
#2533 [20:06] <GreyVulpine> http://www.geforce.com/drivers/results/55125
#2534 [20:06] <CptSpaceToaster> GreyVulpine: He said he reinstalled...
#2535 [20:06] <Clone282> so now what do i do
#2536 [20:06] <CptSpaceToaster> Clone282: Start up minecraft... but before you login... do this
#2537 [20:06] <bargeek> just deleted the entire .minecarft file, and reopened the launcher, still freezing at downloading packages
#2538 [20:06] <Clone282> it has a question mark on the mine craft icon
#2539 [20:07] <CptSpaceToaster> ??> Clone282 win/reinst
#2540 [20:07] <VoxelHead> Clone282: (win/reinst) You may need to reinstall the locally installed files that Minecraft puts into place.
#2541 [20:07] <VoxelHead> Clone282: (win/reinst) To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2542 [20:07] <GreyVulpine> bargeek - Do you see a progress bar? Is it stuck at the beginning?
#2543 [20:07] <bargeek> yes and yes
#2544 [20:07] * zack6849|Offline is now known as zack6849
#2545 [20:07] <Clone282> ok brb
#2546 [20:08] <GreyVulpine> Could you give us a crash report following one of these tutorials:
#2547 [20:08] <bargeek> i can but try lol
#2548 [20:08] * Nate_ [Nate_@notlogged] has joined #minecrafthelp
#2549 [20:09] <GreyVulpine> http://www.minecraftwiki.net/wiki/Crash#How_to_get_a_crash_report
#2550 [20:10] <Clone282> how do you get to application support on a mac
#2551 [20:10] * zykosii [zykosii@notlogged] has quit. (Quit: Web client closed)
#2552 [20:10] <CptSpaceToaster> Clone282: Oh... Im sorry
#2553 [20:10] <CptSpaceToaster> ??> Clone282 mac/reinst
#2554 [20:10] <VoxelHead> Clone282: (mac/reinst) You may need to reinstall the locally installed files that Minecraft puts into place.
#2555 [20:10] <VoxelHead> Clone282: (mac/reinst) To do so, in the Finder, from the Go menu, select Home. Then open Library, Application Support, and then minecraft. Drag the bin and resources folders to the trash, then try running Minecraft again. Good luck!
#2556 [20:10] <GreyVulpine> Press your command+shift+g keys at your desktop. Then type in: ~/library/application support
#2557 [20:10] <CptSpaceToaster> Clone282: GreyVulpine's instructions will also work
#2558 [20:12] * CptSpaceToaster is playing another game... please use my name in a sentance to reach me.
#2558 [20:12] <CptSpaceToaster> sentence*
#2559 [20:12] <Clone282> cptspacetoaster it doesn't list mine craft in app support
#2560 [20:13] <Clone282> @cptspacetoaster
#2561 [20:13] <CptSpaceToaster> Clone282: are you running a default minecraft client? or a modded launcher?
#2562 [20:13] <Clone282> default
#2563 [20:13] <CptSpaceToaster> Clone282: Try running the minecraft client and see what happens
#2564 [20:14] <bargeek> greyvulpine i couldnt figure out the first method so i tried the second, i have run the bat file and reopened minecraft, it has frozen in the same place again but nothing has happened re crash reporting...?
#2565 [20:14] <Clone282> still black screen
#2566 [20:14] <GreyVulpine> bargeek - Do you have a log.txt in the same place where you have the .bat file?
#2567 [20:15] <CptSpaceToaster> Clone282: Try to get us a crash report from one of these two methods http://www.minecraftwiki.net/wiki/Crash
#2568 [20:15] <bargeek> ah yes i do
#2569 [20:15] <CptSpaceToaster> Clone282: Macs are discusses about 1/2 down the page
#2570 [20:15] <bargeek> the text in the file is simply asdf
#2571 [20:15] <CptSpaceToaster> discussed*
#2572 [20:17] <GreyVulpine> bargeek - That's.. not right.
#2573 [20:17] * Nate_ [Nate_@notlogged] has quit. (Ping timeout: 180 seconds)
#2574 [20:17] <bargeek> lol
#2575 [20:18] <bargeek> never done this sorta thing before
#2576 [20:18] <GreyVulpine> Right click on the .bat file, choose edit
#2577 [20:19] <GreyVulpine> what's inside?
#2578 [20:19] * warchicken [warchicken@notlogged] has quit. (Read error: Connection reset by peer)
#2579 [20:19] <bargeek> "%ProgramFiles%/Java/jre7/bin/java" -Xms1G -Xmx1G -cp Minecraft.exe net.minecraft.LauncherFrame > log.txt
#2580 [20:19] <GreyVulpine> Do you have java 7 installed on your machine?
#2581 [20:20] <bargeek> yes
#2582 [20:20] <bargeek> 7.0.110.21
#2583 [20:20] <GreyVulpine> And is minecraft.exe in the same folder?
#2584 [20:21] * cestislife [cestislife@notlogged] has joined #minecrafthelp
#2585 [20:21] <bargeek> both on the desktop
#2586 [20:22] <Clone282> <CptSpaceToaster> 2/2/13 7:21:31.105 PM Firewall: JavaApplicationS is listening from ::ffff:0.0.0.0:0 proto=6 2/2/13 7:21:32.256 PM JavaApplicationStub: CGContextGetCTM: invalid context 0x0 2/2/13 7:21:32.256 PM JavaApplicationStub: CGContextSetBaseCTM: invalid context 0x0 2/2/13 7:21:32.257 PM JavaApplicationStub: CGContextGetCTM: invalid context 0x0 2/2/13 7:21:32.257 PM JavaApplicationStub: CGContextSetBaseCTM: invalid cont
#2587 [20:22] <CptSpaceToaster> ??> Clone282 pastebin
#2588 [20:22] <VoxelHead> Clone282: (pastebin) Pastebin is a service run at http://www.pastebin.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click 'Submit', and give us the URL the site takes you to, and we can see what you have pasted.
#2589 [20:22] * haily [haily@notlogged] has joined #minecrafthelp
#2590 [20:22] * rebelredneck [rebelredneck@notlogged] has quit. (Ping timeout: 180 seconds)
#2591 [20:22] <Clone282> http://pastebin.com/y8tJtHB0
#2592 [20:24] <Clone282> cptspacetoaster
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#2594 [20:24] * robert_ [robert_@notlogged] has quit. (Client Quit)
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#2598 [20:25] * VoxelHead kicked RGEGGE from #minecrafthelp (Reason: GEGGE :Banned: join flood)
#2599 [20:25] <Clone282> <CptSpcaceToaster> sooo?
#2600 [20:26] * SinZ|offline is now known as SinZ
#2601 [20:27] * NinjaKirby hits the sack, with a baseball bat, then goes to bed, and stares at the furnishing
#2601 [20:27] * CrusaderDeleters [CrusaderDeleters@notlogged] has quit. (Read error: Connection reset by peer)
#2602 [20:27] <bargeek> any ideas?
#2603 [20:28] <GreyVulpine> bargeek - Try it again? The log.txt file should say something other than "asdf"
#2604 [20:28] * CrusaderDeleters [CrusaderDeleters@notlogged] has joined #minecrafthelp
#2605 [20:29] <haily> hello need help loging in
#2606 [20:30] * GangstaELf809 [GangstaELf809@notlogged] has joined #minecrafthelp
#2607 [20:30] <bargeek> tried again, same result, asdf
#2608 [20:30] <GreyVulpine> bargeek - That.. shouldn't happen at all. There's no asdf there.
#2609 [20:30] * GangstaELf809 [GangstaELf809@notlogged] has quit. (Client Quit)
#2610 [20:30] * haily [haily@notlogged] has quit. (Quit: Web client closed)
#2611 [20:30] <GreyVulpine> bargeek - Re-edit the bat file. Put in just: java -Xms1G -Xmx1G -cp Minecraft.exe > logfile.txt
#2612 [20:31] <GreyVulpine> Then open up the logfile.txt on your desktop when you run the .bat file
#2613 [20:32] <bargeek> done that, didn't open minecraft, just created a blank logfile
#2614 [20:32] <GreyVulpine> Okay then. Go to your start menu, in the search bar, type in cmd and press enter
#2615 [20:32] <GreyVulpine> Type in: cd %userprofile%/Desktop
#2616 [20:33] <GreyVulpine> Then minecraft.exe
#2617 [20:33] <GreyVulpine> Does minecraft run afterwards?
#2618 [20:33] <Clone282> are you there :cptspacetoaster
#2619 [20:33] <CptSpaceToaster> Clone282: Sorta...
#2620 [20:34] <CptSpaceToaster> Clone282: Sorry I am too tied up to look up those errors
#2621 [20:34] * aaronweeks [aaronweeks@notlogged] has joined #minecrafthelp
#2622 [20:34] <Clone282> ok so whats happening?
#2623 [20:34] <bargeek> yes
#2624 [20:34] * rebelredneck [rebelredneck@notlogged] has joined #minecrafthelp
#2625 [20:34] <rebelredneck> still aintworkin
#2626 [20:34] <GreyVulpine> bargeek - Log in, when it stops, tell me what the cmd prompt displays
#2627 [20:35] * Shag [Shag@notlogged] has joined #minecrafthelp
#2628 [20:35] <GreyVulpine> You can copy text by right clicking, and choosing "Mark". Then by dragging a box around the text, you can then copy it by pressing the right mouse button again
#2629 [20:35] <bargeek> miecaft frozen, command prompt not changed
#2630 [20:35] * Dad [Dad@notlogged] has joined #minecrafthelp
#2631 [20:36] <aaronweeks> i downloaded minecraft awhile back and recently have had an upgrade on my xbox and im trying to transfer the minecfraft i purchased to my new xbox and it keeps saying i need to unlock full game
#2632 [20:36] <GreyVulpine> There should be tons of text in the cmd prompt when you run it
#2633 [20:36] <Clone282> CptSpaceToaster: So what;s happening with it?
#2634 [20:36] <rebelredneck> still aintworkin
#2635 [20:36] <GreyVulpine> Minecraft on the PC, and minecraft on the xbox are two entirely seperate versions. You need to purchase them both
#2636 [20:36] <aaronweeks> What do you mean? @clone282
#2637 [20:36] <CptSpaceToaster> Clone282: It could be a firewall thing.... but that maks no sense
#2638 [20:37] <bargeek> nothing, just launches to exe file
#2639 [20:37] <Clone282> ok…is there any way i can just get a clean unmoved unplayed game?
#2640 [20:38] <aaronweeks> ohh sorry i was saying i bought the xbox 360 edition, can u help me out with the relations for xbox?
#2641 [20:38] <CptSpaceToaster> Clone282: ... in your applications directory... was ther e a .minecraft folder?
#2642 [20:38] <GreyVulpine> aaronweeks - We cannot
#2643 [20:38] <Clone282> no
#2644 [20:39] <aaronweeks> oh okay thanks, how can i contact mojang then mobily
#2645 [20:39] <GreyVulpine> As far as I know, Mojang doesn't handle support, or even development for the xbox version
#2646 [20:39] <GreyVulpine> See: http://help.mojang.com/customer/portal/articles/539356-minecraft-xbox-360-edition
#2647 [20:39] * Mommyzboy [Mommyzboy@notlogged] has joined #minecrafthelp
#2648 [20:40] <aaronweeks> oh well this sucks, thanks guys @Greyvulpine and @Clone282
#2649 [20:40] <CptSpaceToaster> Clone282: a DOT.minecraft?
#2650 [20:40] <Mommyzboy> I have purchased the program received all of my info. now it is saying my account doesn't exist when I try to login
#2651 [20:40] <Clone282> no i can't ill try again
#2652 [20:41] <Clone282> ok it just
#2653 [20:42] <Mommyzboy> can someone help me
#2654 [20:42] <Clone282> ok it just worked so now that i am in the folder what do i do?
#2655 [20:43] <CptSpaceToaster> ??> Clone282 mac/reinst
#2656 [20:43] <bargeek> just to be clear, i signed up, paid for the game, downloaded the exe file and tried to run it, i didn't skip a step did i?
#2657 [20:43] <VoxelHead> Clone282: (mac/reinst) You may need to reinstall the locally installed files that Minecraft puts into place.
#2658 [20:43] <VoxelHead> Clone282: (mac/reinst) To do so, in the Finder, from the Go menu, select Home. Then open Library, Application Support, and then minecraft. Drag the bin and resources folders to the trash, then try running Minecraft again. Good luck!
#2659 [20:44] * radbad [radbad@notlogged] has joined #minecrafthelp
#2660 [20:44] <GreyVulpine> bargeek - You signed up at mojang.com, verified your email, paid for the game, made a minecraft profile and username, then downloaded the game and logged in with your email address and password?
#2661 [20:45] <Mommyzboy> yes and it did it but then it wouldn't let me play...so I logged out and when I tried to log back in it said account unknown????
#2662 [20:45] <Clone282> it still has a black screen
#2663 [20:45] <bargeek> yeah
#2664 [20:46] <radbad> hi, i cannot play minecraft with my new macbook pro.. i play for 2 seconds and then the keys freeze up in game and i cannot move. only the space bar and esc key work.. i updated and tried 10 different versions of lwjgl and minecraft itself
#2665 [20:47] * Mommyzboy [Mommyzboy@notlogged] has quit. (Quit: Web client closed)
#2666 [20:47] <Wug> radbad: but it works for the first few seconds
#2667 [20:47] <Wug> ?
#2668 [20:48] <radbad> yes
#2669 [20:48] <Wug> that's really weird
#2670 [20:48] <radbad> i exit out of the window and go back in and it works for another 2 seconds
#2671 [20:48] <Wug> never heard of it happening before
#2672 [20:48] * Me4502 is now known as Me4502|Away
#2673 [20:48] <Wug> is it just one world or do they all do it? can you try it with a brand new one?
#2674 [20:49] <radbad> other mac users have had this porblem on forums but none have found a solution. this has been occuring sense 2009
#2675 [20:49] <radbad> with mac users
#2676 [20:51] <Wug> radbad: is it just one world or do they all do it? can you try it with a brand new one?
#2677 [20:51] * aaronweeks [aaronweeks@notlogged] has quit. (Quit: Web client closed)
#2678 [20:52] <radbad> its every world and in single player.. it the whole game in general
#2679 [20:52] <andrewxios> maybe a general lwjgl bug?
#2680 [20:52] <Wug> can you download teamviewer so I can look at it?
#2681 [20:52] <radbad> this never happened when ive been playing on my pc for almost 2 years now
#2682 [20:52] <Wug> andrewxios: I sort of suspect that
#2683 [20:52] <radbad> sure 1 sec
#2684 [20:52] <andrewxios> he could use a lwjgl demo app
#2685 [20:52] * rebelredneck [rebelredneck@notlogged] has quit. (Quit: Web client closed)
#2686 [20:53] <radbad> i updated lwjgl many times and reverted to other updates
#2687 [20:53] <Wug> radbad: yeah, i'd have to say that especially lately minecraft and macs have not gotten along well
#2688 [20:53] <Wug> what with all of the java issues and such
#2689 [20:54] <radbad> ohh ok.. yea its really disappointing, should i still get team viewer?
#2690 [20:55] <Wug> radbad: yeah
#2691 [20:56] <radbad> ok just a minute its almost finished
#2692 [20:56] <Wug> send me the id and pass for it with /msg wug id xxxxxxxxx pass yyyy
#2693 [20:56] <Wug> darnit vox
#2694 [20:56] * GreyVulpine snickers
#2694 [20:56] * CptSpaceToaster laughs
#2694 [20:59] * bargeek [bargeek@notlogged] has quit. (Ping timeout: 180 seconds)
#2695 [20:59] <radbad> it has never done this before.
#2696 [21:00] * marcocraft [marcocraft@notlogged] has joined #minecrafthelp
#2697 [21:01] <marcocraft> Hello! my son is having a problem with her minecraft.
#2698 [21:01] <cestislife> Uhm
#2699 [21:02] <cestislife> Well, what is the problem? :)
#2700 [21:02] * Contex is now known as Contex|Away
#2701 [21:03] <marcocraft> Suddenly when he push the left buttom of the mouse to use the weapon or broke things appears down a bar to chat and he cant use the buttom
#2702 [21:03] <marcocraft> excusemy english! imin argentina
#2703 [21:03] <marcocraft> something is wrong
#2704 [21:04] <CptSpaceToaster> marcocraft: Your control settings have been changed... press escape to view your options, and get to Controls
#2705 [21:04] <marcocraft> because he cant userthe button
#2706 [21:04] * Clone282 [Clone282@notlogged] has quit. (Quit: Web client closed)
#2707 [21:05] <marcocraft> all the controls says Button 1
#2708 [21:06] * drew [drew@notlogged] has joined #minecrafthelp
#2709 [21:07] <cestislife> ??> marcocraft deloptions
#2710 [21:07] <VoxelHead> marcocraft: (deloptions) You may need to reset your Minecraft settings to default. To do so, open your .minecraft directory and delete the files called 'options.txt'.
#2711 [21:07] <drew> when i download it goes to black screen in window
#2712 [21:08] <cestislife> drew, that means it has crashed, let's find out why - http://www.minecraftwiki.net/wiki/Crash#How_to_get_a_crash_report
#2713 [21:10] * guardian [guardian@notlogged] has joined #minecrafthelp
#2714 [21:12] <marcocraft> where i can find the minecraft directory? to delete optiions.txt
#2715 [21:12] <cestislife> Are you on windows?
#2716 [21:12] <cestislife> If so
#2717 [21:12] <cestislife> ??> marcocraft win/.minecraft
#2718 [21:12] <marcocraft> yes!
#2719 [21:12] <VoxelHead> marcocraft: (win/.minecraft) To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type "%AppData%\.minecraft", and click OK.
#2720 [21:14] <drew> i can't find anything it messed up when i did the update
#2721 [21:15] <cestislife> Yes drew, that's why we need a crashreport to find out why - http://www.minecraftwiki.net/wiki/Crash#How_to_get_a_crash_report
#2722 [21:16] * radbad [radbad@notlogged] has quit. (Quit: Web client closed)
#2723 [21:16] <drew> it's not showing the file that i need on my computer
#2724 [21:16] * radbad [radbad@notlogged] has joined #minecrafthelp
#2725 [21:16] <radbad> wug sorry it logged me out
#2726 [21:16] <cestislife> You have to run the command line.
#2727 [21:16] <cestislife> Please follow the instructions within that article, drew.
#2728 [21:16] <Wug> no worries
#2729 [21:16] <drew> now when i try to download says updating minecraft and it wont finish loading
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#2731 [21:19] * Contex|Away is now known as Contex
#2732 [21:24] <marcocraft> thank youuuuuuuuuu!!!!!!ç
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#2736 [21:26] <Natertots> hey when i log into minecraft either in browser or after downloading, I get a black screen that doesn't go away.....anyone with same problem or solution for it
#2737 [21:27] * zack6849 is now known as zack6849|Offline
#2738 [21:27] <drew> the system cannot find the path specified
#2739 [21:27] * zack6849|Offline is now known as zack6849
#2740 [21:28] <Natertots> so is there a solution or do i just not use it?
#2741 [21:28] <cestislife> drew, then Java is not installed correctly on your system.
#2742 [21:29] <colt> hey we get logged in and then you cant move but in circles and you can type but he doesnt do anything.... can anyone help
#2743 [21:29] <cestislife> Natertots, let's find out why - http://www.minecraftwiki.net/wiki/Crash#How_to_get_a_crash_report
#2744 [21:29] * Max [Max@notlogged] has joined #minecrafthelp
#2745 [21:29] <cestislife> colt, try breaking the block below you, you're probably stuck in it
#2746 [21:29] * Max [Max@notlogged] has quit. (Client Quit)
#2747 [21:30] <colt> tried that anything else you guys can think of
#2748 [21:30] <drew> natertots i got the same thign
#2749 [21:30] <drew> thing
#2750 [21:31] <cestislife> That would be the only cause, colt, you being stuck in a block
#2751 [21:31] <cestislife> If it's a controls related issue, updating LWJGL might help
#2752 [21:31] <cestislife> ??> colt java/lwjgl
#2753 [21:31] * Bennubird [Bennubird@notlogged] has quit. (Quit: Web client closed)
#2754 [21:31] <VoxelHead> colt: (java/lwjgl) See http://www.minecraftwiki.net/wiki/Tutorials/Update_LWJGL for a guide on manually updating to a new version of LWJGL.
#2755 [21:31] * Corin is now known as Corin|Away
#2756 [21:32] <Natertots> the first link that cestislife has a couple solutions so i might try those real quick and get back to u guys, be back in a sec
#2757 [21:33] * frdmn|zZz is now known as frdmn|bzzzzz
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#2761 [21:40] <Natertots> hey i think it worked
#2762 [21:41] <cestislife> Cheers, what did you do?
#2763 [21:41] <Natertots> do you know where the mod theads are
#2764 [21:42] <cestislife> Natertots, www.minecraftforum.net/forum/51-minecraft-mods/
#2765 [21:43] <Natertots> i have got a crash report but dont know where to put it
#2766 [21:43] <cestislife> Post it on pastebin and share the url with us here.
#2767 [21:43] <cestislife> Post it on pastebin and share the url with us here.
#2768 [21:44] * radbad [radbad@notlogged] has left #minecrafthelp
#2769 [21:45] <Wug> radbads issue remains unfixed
#2770 [21:45] <Wug> its this one: http://www.minecraftforum.net/topic/1509641-keyboard-movement-stops-working/
#2771 [21:45] <Wug> stupid macs
#2772 [21:46] <cestislife> Did you try the lwjgl update?
#2773 [21:46] * CptSpaceToaster1 [CptSpaceToaster1@notlogged] has joined #minecrafthelp
#2774 [21:46] <cestislife> or did that not work.
#2775 [21:46] <Wug> tried 2.7.1 and 2.8.5
#2776 [21:46] <Wug> neither did anything to help
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#2778 [21:46] <cestislife> OS specifc issue then? :S
#2779 [21:47] <Wug> spoutcraft, unmodded
#2780 [21:47] <Wug> nothing worked
#2781 [21:47] <Wug> I think it was a fail threshhold exceed
#2782 [21:47] <Wug> too much fail in one place with both osx and java in the same place.
#2783 [21:47] <cestislife> heh
#2784 [21:47] <Wug> terrible OS bias ftw
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#2788 [21:48] <cestislife> It's justified
#2789 [21:48] <cestislife> :P
#2790 [21:48] <Natertots> here is the link http://pastebin.com/22GsCrSx
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#2794 [21:49] <Max> Hi i need a refund
#2795 [21:49] * CptSpaceToaster1 [CptSpaceToaster1@notlogged] has quit. (Ping timeout: 190 seconds)
#2796 [21:49] <cestislife> ??> Max refund
#2797 [21:49] <VoxelHead> Max: (refund) This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
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#2799 [21:50] <Natertots> hey cestislife any idea what to do???
#2800 [21:50] <cestislife> Natertots, try updating LWJGL
#2801 [21:50] <dpat> I JUST DOWNLOADED MINECRAFT AND WHEN I TRY TO PLAY IT JUST FREEZES
#2802 [21:50] <cestislife> ??> Natertots java/lwjgl
#2803 [21:50] <VoxelHead> Natertots: (java/lwjgl) See http://www.minecraftwiki.net/wiki/Tutorials/Update_LWJGL for a guide on manually updating to a new version of LWJGL.
#2804 [21:51] <cestislife> dpat, all caps is bad :(
#2805 [21:51] <cestislife> Let's see why it freezes, http://www.minecraftwiki.net/wiki/Crash#How_to_get_a_crash_report
#2806 [21:51] * CptSpaceToaster2 [CptSpaceToaster2@notlogged] has quit. (Ping timeout: 190 seconds)
#2807 [21:52] <dpat> it doesnt shut off. i just cant move. it just seems like im jumping up and down in the same place
#2808 [21:52] <Natertots> okay im downloading now
#2809 [21:53] <cestislife> Oh
#2810 [21:53] <cestislife> dpat, break the block below you
#2811 [21:53] <dpat> it wont let me turn.
#2812 [21:54] <cestislife> Relog into the game?
#2813 [21:54] <cestislife> You appear to be stuck in a block.
#2814 [21:54] <dpat> i did that and i even downloaded java 6 and got rid of java 7.
#2815 [21:55] <cestislife> You described your problem as "jumping up and down in the same place" that indicates that you are just stuck in a block in game
#2816 [21:56] <cestislife> What happens when you try to create or be in another world?
#2817 [21:57] <dpat> i just tried it and it does the same thing
#2818 [21:57] * Me4502|Away is now known as Me4502
#2819 [21:57] <cestislife> Switch to creative, and try to fly away from the block, does that help?
#2820 [21:57] <Natertots> it still doesnt work!!!
#2821 [21:58] <cestislife> Natertots, has the game worked before?
#2822 [21:58] <dpat> ok thanks i got it. it moves slow though. anything i can do to speed it up?
#2823 [21:59] <cestislife> dpat, it might just be that your computer is struggling to run the game.
#2824 [22:00] <dpat> ok i got it. it works not. thank you
#2825 [22:00] * CptSpaceToaster [CptSpaceToaster@notlogged] has joined #minecrafthelp
#2826 [22:04] <Natertots> yeah its worked before on my computer
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#2835 [22:08] <AYescas> When I open Minecraft on my mac, I log in then I go to a screen and it says "updating minecraft, done loading". It hangs there forever and dosent do anything
#2836 [22:08] <AYescas> Why is this?
#2837 [22:09] <cestislife> It may be that gate-
#2838 [22:09] <cestislife> Oh darn it.
#2839 [22:09] <cestislife> :l
#2840 [22:10] <SinZ> Don't you hate it when that happens
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#2842 [22:11] * fodiffspecial77 [fodiffspecial77@notlogged] has quit. (Client Quit)
#2843 [22:11] <cestislife> Very much.
#2844 [22:22] * frdmn|bzzzzz is now known as frdmn
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#2846 [22:33] <Kent_> I am not able to log on to minecraft. I have purchased the premium game via game card. I have a Majong account which I can log onto. I deleted the games on my local computer when I couldn't log on.
#2847 [22:33] <Kent_> Now I can't redown load them.
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#2849 [22:34] <cestislife> Kent_, all you have to do is relaunh the launcher.
#2850 [22:34] * LupusAlphaX [LupusAlphaX@notlogged] has joined #minecrafthelp
#2851 [22:34] <cestislife> relaunch
#2852 [22:34] * andrewxios [andrewxios@notlogged] has quit. (Read error: Connection reset by peer)
#2853 [22:34] <LupusAlphaX> Hi, I was here a couple of weeks ago with a huge problem loggin into my account?
#2854 [22:34] <Kent_> I cannot get minecraft or minecraft.com to recognize that I have purchased the game. i have the original game card I used, but it says the code has been used. (And it has been, because I used it.)
#2855 [22:35] <cestislife> Kent_, you only need to redeem it once, what is your profile name?
#2856 [22:36] <LupusAlphaX> Some new stuff has happened and I can play offline on my acount now but it still says login failed
#2857 [22:36] <cestislife> !login
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#2859 [22:36] <Kent_> mmikel0203@gmail.com
#2860 [22:36] <cestislife> Kent_, as in your ingame name.
#2861 [22:38] <Kent_> <cestilife> is that what you meant?
#2862 [22:38] <cestislife> No, it is not
#2863 [22:38] <cestislife> What do you see under the My Game section on account.mojang.com/me ?
#2864 [22:38] <Kent_> senthoom
#2865 [22:39] <cestislife> !paid senthoom
#2866 [22:39] <cestislife> It appears that the account with that username is not paid for.
#2867 [22:40] * zack6849 is now known as zack6849|Offline
#2868 [22:40] <Kent_> hmmm. I'll look again at my majong account.
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#2870 [22:43] <Mike_> I just downloaded minecraft onto this computer and when I get into a single player game. I can not move and my guy just lightly bounces in spot. What do I need to do to fix this?
#2871 [22:43] <cestislife> Mike_, break the block beneath you.
#2872 [22:44] <cestislife> You're stuck in a block.
#2873 [22:44] <Mike_> thanks :-)
#2874 [22:45] <Mike_> thanks so much :-)
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#2876 [22:47] <CrusaderDeleters> Anyone still here?
#2877 [22:47] <LupusAlphaX> Umm, can I have some help now please?
#2878 [22:47] <CrusaderDeleters> Sure
#2879 [22:48] <CrusaderDeleters> Have you tried a new password, Lupus?
#2880 [22:48] <LupusAlphaX> I tried loggin onto Mojang.com to do that but it doesn't recognise my email/password and when I request for a reset I don't get the email
#2881 [22:49] <LupusAlphaX> And when i request for a new email it says request denied
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#2884 [22:49] <CrusaderDeleters> Lupus: Have you migrated your account?
#2885 [22:50] <LupusAlphaX> Yes, I did that last year when I was first given the option
#2886 [22:51] <CrusaderDeleters> Lupus, it is sounding likely that someone has hi-jacked your account. :(
#2887 [22:51] <CrusaderDeleters> Er something
#2888 [22:51] <Kent_> <cestislife> i guess I'm thoroughly confused. I can log onto mine craft website. I can log onto Mojang website. I cannot link the two accounts. I cannot download the minecraft program. I have a minecraft gift card that I thought I used to purchase the program. I have one version for my daughter and it works fine. I used another gift card for her...
#2889 [22:52] <CrusaderDeleters> Lupus: I'm not sure if your account may have been hi-jacked.
#2890 [22:52] <LupusAlphaX> BUt I can login to my launcher halfway, so I don't think it has
#2891 [22:52] <CrusaderDeleters> You can login half wya?
#2892 [22:52] <LupusAlphaX> When i login it says Login Faile dbut it gives me the choice to play offline
#2893 [22:53] <LupusAlphaX> And in singleplayer I still have my skin
#2894 [22:53] <CrusaderDeleters> Lupus: You can login via minecraft.net or mojang.com?
#2895 [22:53] <LupusAlphaX> No, I can't :(
#2896 [22:53] <CrusaderDeleters> Does it say that the Username doesn't exist?
#2897 [22:54] <Kent_> There is a "note" that showed up on my desktop that says Banned-ips.txt. I don't know what that is either.
#2898 [22:54] * Aid [Aid@notlogged] has quit. (Quit: Web client closed)
#2899 [22:54] <CrusaderDeleters> Kent_: Does anyone else use your computer?
#2900 [22:54] <Kent_> Not to play games. Just wife to get coupons and such.
#2901 [22:55] * kevindinh12 [kevindinh12@notlogged] has joined #minecrafthelp
#2902 [22:55] <CrusaderDeleters> Banned-ips.txt is a text file that contains the players banned from a server.
#2903 [22:55] <CrusaderDeleters> Erm, the IP's
#2904 [22:55] <Kent_> There is no info on the file that I can see.
#2905 [22:55] * zack6849|Offline is now known as zack6849
#2906 [22:56] * kevindinh12 [kevindinh12@notlogged] has quit. (Client Quit)
#2907 [22:56] <CrusaderDeleters> Well, it comes default with no banned IP's.
#2908 [22:57] <Kent_> Here is all I see when I open it. # Updated 2/2/13 7:48 PM by Minecraft 1.4.7 # victim name | ban date | banned by | banned until | reason
#2909 [22:58] <Kent_> Nothing is filled in. Is it something I can just delete? I just thought it was strange that it showed up on my desktop.
#2910 [22:58] <cestislife|away> Kent_, it is strange indeed, but yes it is safe to delete.
#2911 [22:59] <TheNoodle> Someone probably just started the minecraft server from your desktop.
#2912 [22:59] <cestislife|away> Should probably investigate who did
#2913 [22:59] <cestislife|away> Dun dun dun....
#2914 [23:01] <Kent_> well, given the fact that I don't see the server program or the original program anymore, I'm not sure that it is much of a concern.
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#2919 [23:04] <drew> i was in here earlier my minecraft wont work
#2920 [23:04] * worm424|2 [worm424|2@notlogged] has quit. (Ping timeout: 202 seconds)
#2921 [23:06] <drew> it says updating minecraft and it says loading done but it wont finishing loading or anything
#2922 [23:08] <cestislife|away> drew, disable your antivirus and try again, or let minecraft through the firewall.
#2923 [23:09] <Kent_> Well, on the upside, I was able to take the program out of the recycle bin and play on single player offline. No username or password required for that.
#2924 [23:09] <Kent_> Well, on the upside, I was able to take the program out of the recycle bin and play on single player offline. No username or password required for that.
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#2926 [23:10] <drew> nothing
#2927 [23:10] * shion [shion@notlogged] has joined #minecrafthelp
#2928 [23:11] <shion> i tried to buy minecraft, how long does it take to get the code in my email fo rit?
#2929 [23:11] <shion> for it*
#2930 [23:12] <cestislife|away> shion, http://help.mojang.com/customer/portal/articles/329519-when-will-i-receive-my-premium-status-
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#2935 [23:51] <sam> i cant figure this out and u just took my money!
#2936 [23:53] <sam> is anyone there
#2937 [23:54] * blacmonte [blacmonte@notlogged] has joined #minecrafthelp
#2938 [23:54] <blacmonte> hello
#2939 [23:55] <blacmonte> i need help
#2940 [23:55] <blacmonte> i need help
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#2943 [23:59] <Snapdragon> Hellooo.... Just updated to Java 7 update 13 and now I get -this application requires a java runtime environment 1.5.0- and it won't load. :(
#2944 [23:59] <Snapdragon> Help!