#1 [00:00] <mattym> What do you mean start menu?
#2 [00:00] <mattym> and what exactly happens there
#3 [00:01] <Towcom> were you can go to singel player or multilyplayer it just stops working and some time I get "minecraft is not resbonding"
#4 [00:01] <mattym> did you try to put mods in again?
#5 [00:02] * Lord_Ralex is now known as Afk_Ralex
#6 [00:03] <Towcom> no i have not i removed them i going to put them back in Latter
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#8 [00:04] <Towcom> havent even got the chanch t play the gmae yet
#9 [00:05] <mattym> ok, so it gets to the menu, but youve never gotten past there?
#10 [00:05] <Towcom> rright
#11 [00:05] <mattym> does it stay locked up or has it ever fully crashed?
#12 [00:06] <Towcom> it stays locked up I have to force it to close by the task menu
#13 [00:06] <mattym> is your java up to date?
#14 [00:07] <Towcom> i tink so i just got a update for it
#15 [00:07] <mattym> windows right?
#16 [00:07] <Towcom> 7 yes
#17 [00:07] <mattym> ok hold the windows key down and hit R
#18 [00:08] <mattym> then in the window that pops up type cmd then hit enter
#19 [00:08] <Towcom> ok
#20 [00:08] <mattym> when the command prompt shows up
#21 [00:08] <mattym> type java -version and tell me what version it says you have
#22 [00:10] <Towcom> sys no recognized
#23 [00:10] <mattym> you type it as i said?
#24 [00:10] <mattym> java -version
#25 [00:11] <Towcom> yes
#26 [00:11] <mattym> you may need to reinstall your java from scratch
#27 [00:12] <Towcom> OK
#28 [00:12] * Steve[MBA] [Steve[MBA]@notlogged] has joined #minecrafthelp
#29 [00:14] <Towcom> version 7 update 10
#30 [00:14] <Towcom> it getng update now
#31 [00:14] <mattym> hmmm that should be fine even tho update 13 is the newest
#32 [00:15] <mattym> Towcom Do you know if you have Windows 7 64-Bit?
#33 [00:15] <Towcom> yes 64 bit
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#35 [00:16] <mattym> Towcom Make sure you get the 64-Bit version of java
#36 [00:17] <mattym> Towcom this link will get you the latest 64bit one http://javadl.sun.com/webapps/download/AutoDL?BundleId=73859
#37 [00:17] <mattym> Towcom this link will get you the latest 64bit one http://javadl.sun.com/webapps/download/AutoDL?BundleId=73859
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#39 [00:18] <Towcom> going terenow
#40 [00:18] <Towcom> downloading
#41 [00:20] <Towcom> 2 min to download
#42 [00:23] <Towcom> running in stall now
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#44 [00:26] <Towcom> my cpu is working hard and the status bar is not moving
#45 [00:27] <mattym> give it time, if java wont install it could be an inticator of other problems with your computer
#46 [00:27] <Towcom> ther it gos
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#48 [00:29] <Towcom> ok it says its done
#49 [00:29] <mattym> ok, give minecraft another try, it should use the 64 bit one by default now
#50 [00:30] <Towcom> login in
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#53 [00:36] <Towcom> can inteact whith it when pu my mous over i get that little ring you get when your computer is working
#54 [00:36] <mattym> has it said Not Responding yet?
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#56 [00:36] <Towcom> just id
#57 [00:36] <Towcom> did
#58 [00:37] <mattym> Is this computer old?
#59 [00:37] <Towcom> it 3 or year ol
#60 [00:37] <Towcom> old
#61 [00:37] <mattym> hmmm
#62 [00:38] <mattym> ??> Towcom win/.minecraft
#63 [00:38] <Towcom> java is chekinggo a solution to thepromble
#64 [00:38] <VoxelHead> Towcom: (win/.minecraft) To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type "%AppData%\.minecraft", and click OK.
#65 [00:38] <mattym> Go to that folder and rename it
#66 [00:39] <mattym> then try minecraft again
#67 [00:41] <Towcom> ok starting
#68 [00:42] <Towcom> loged in
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#70 [00:43] <Towcom> its slow but working
#71 [00:44] <mattym> did it get past the menus?
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#74 [00:45] <Towcom> not yet i pushed on singlpelayer and it trying to load
#75 [00:45] <Towcom> not responding
#76 [00:45] <mattym> can you do me a favor
#77 [00:46] <mattym> ??> Towcom win/dxdiag
#78 [00:46] <Towcom> ya
#79 [00:46] <VoxelHead> Towcom: (win/dxdiag) Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#80 [00:46] <VoxelHead> Towcom: (win/dxdiag) Open the file you just saved, and copy the contents. Paste them on http://pastebin.com/ and click Submit. Then, copy the link in your browser's address bar and paste it back here.
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#82 [00:51] <Towcom> C:\Users\Adam\Desktop\DxDiag.txt is this what your looking for?
#83 [00:51] <mattym> no
#84 [00:51] <mattym> copy the content of that file to the pastebin thing ^
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#87 [00:52] <mattym> read teh second line of the instructions for the info
#88 [00:53] <Towcom> http://pastebin.com/K3ieKhYW
#89 [00:55] <mattym> Its not the best system, but it should still run minecraft
#90 [00:56] <mattym> are you running anything else on the computer?
#91 [00:56] <mattym> besides this chat and minecraft
#92 [00:56] * Disori is now known as x
#93 [00:56] <Towcom> no not tat i kow of
#94 [00:57] <mattym> i cant think of anything else to try, the game seems to work but the computer cant keep up with it
#95 [00:58] <Elystus> I would monitor cpu and memory use at the time of the crash
#96 [00:58] <Elystus> also I would try running minecraft with 512mb ram
#97 [00:58] * frdmn|zZz is now known as frdmn|afk
#98 [00:58] <Towcom> i think i found something running in the back ground
#99 [00:58] * x is now known as Disori
#100 [00:59] <mattym> Elystus was there a factoid with the launcher that is set to 512, cause i dont have the link for it
#101 [01:00] <Towcom> did not help
#102 [01:00] <Towcom> ok how would i do that
#103 [01:00] <Elystus> just make the bat used to gather an error report, but change the parameters to 512mb
#104 [01:00] <Elystus> mattym ^
#105 [01:02] <mattym> Towcom if you make the file suggested in method 1 here http://www.minecraftwiki.net/wiki/Crash#How_to_get_a_crash_report
#106 [01:03] <mattym> but change all the places where it says 1G to 512m, it may help
#107 [01:03] <Towcom> ok
#108 [01:03] <mattym> you will need to put that file in the same place as the Minecraft.exe
#109 [01:05] <mattym> sorry
#110 [01:05] <Towcom> np
#111 [01:05] <mattym> you want to to waht it says in method 2 about making the .bat file
#112 [01:06] <mattym> but use this %ProgramFiles%/Java/jre7/bin/java" -Xms512m -Xmx512m -cp Minecraft.exe net.minecraft.LauncherFrame
#113 [01:06] <mattym> as the text in the file
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#116 [01:09] <mattym> on windows 7 you will probably have to select save as, and set the mode to all files before you save it
#117 [01:09] <Towcom> how do i find minecraft.exe
#118 [01:10] <mattym> thats the file you use to launch minecraft
#119 [01:10] <mattym> the Launcher
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#122 [01:15] <Towcom> i got the one on my desk top is that the one it wants?
#123 [01:15] <mattym> probably
#124 [01:15] <mattym> If it looks like a minecraft block, thats the one
#125 [01:19] <Towcom> yup go it but i cant get what the method1 is asking for
#126 [01:19] <mattym> that method is for finding a crash report
#127 [01:20] <Towcom> ok just got it
#128 [01:21] <mattym> all this does is force minecraft request less RAM from the system, which may help you
#129 [01:24] <Tawnee> On a similar note, can I set minecraft to allow more than 1GB?
#130 [01:24] <mattym> Tawnee minecraft through java should take what it needs
#131 [01:24] <Tawnee> mmk
#132 [01:25] <mattym> its only when the compute is limited that you want to limit what it takes
#133 [01:25] <mattym> computer*
#134 [01:25] <Towcom> i see
#135 [01:25] <mattym> unless your running a server, then you wanna force as much RAM as you can at it
#136 [01:26] <Towcom> no no servers lol
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#140 [01:33] <Towcom> it is startin faster
#141 [01:34] <Towcom> could a badtexture pack do thi
#142 [01:35] <mattym> its possible
#143 [01:35] <mattym> but it there was something wrong it probably wouldnt start at all
#144 [01:35] <Towcom> notresponding
#145 [01:35] * CptSpaceToaster is now known as CptSleepToaster
#146 [01:35] <mattym> try it with the default one either way
#147 [01:36] <Towcom> nop still dose not work
#148 [01:37] <mattym> not much else i can think of
#149 [01:37] <mattym> not much else i can think of
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#151 [01:37] <Towcom> can i uninstall and redown load the hole thing againg
#152 [01:37] <mattym> thats basically the same thing as what i had you do when you renamed that folder
#153 [01:38] <Towcom> ok
#154 [01:38] <mattym> same effect anyway
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#156 [01:40] <Towcom> thinking...
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#158 [01:42] <Towcom> ok i just got this java bainery not somthing then it when a way
#159 [01:43] <mattym> doesnt sound like anything that would help
#160 [01:43] * Me4502|Away is now known as Me4502
#161 [01:43] <mattym> if you come back here tomorrow at a better time, someone else may have some ideas
#162 [01:43] <Towcom> java bainery se is not respondin
#163 [01:44] <mattym> yeah that means java is crashing
#164 [01:44] * Smanly is now known as Smanly|Away
#165 [01:44] <Towcom> so its no the game is java thats going bad then
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#167 [01:45] <mattym> minecraft is just java code, so if java inst working the game has no chance of doing anything
#168 [01:45] <mattym> and java is probably failing because teh computer doesnt have enough resources
#169 [01:46] <Towcom> ok will thanks for your help any ways
#170 [01:46] <mattym> no prob
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#192 [02:42] <cpsslsp> i bought minecraft and did not reieve an email how can i recieve another so i can get my username
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#195 [02:43] <mattym> cpsslsp this happens a lot
#196 [02:43] <mattym> it probably means the transaction never went through
#197 [02:43] <mattym> what payment method did you use?
#198 [02:43] <cpsslsp> i used visa and its allowing me to play just offline
#199 [02:44] <Joe_> My computer continually shuts down when playing minecraft. Any ideas what might cause this?
#200 [02:44] * vladl43 [vladl43@notlogged] has joined #minecrafthelp
#201 [02:44] <mattym> yeah, call your card company cpsslsp and make sure it was charged, sometimes they block the transaction because its international
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#203 [02:44] <mattym> Joe_ Is it only when on Minecraft?
#204 [02:45] <Joe_> Yes
#205 [02:45] <cpsslsp> oh ok thank you very much
#206 [02:45] <mattym> Do you play other games on that PC?
#207 [02:45] <Joe_> Not really.
#208 [02:45] <mattym> cpsslsp if you were charged, fill this out http://help.mojang.com/customer/portal/emails/new
#209 [02:46] <mattym> Joe_ can you do the following for me
#210 [02:46] <mattym> ??> Joe_ win/dxdiag
#211 [02:46] <VoxelHead> Joe_: (win/dxdiag) Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#212 [02:46] <VoxelHead> Joe_: (win/dxdiag) Open the file you just saved, and copy the contents. Paste them on http://pastebin.com/ and click Submit. Then, copy the link in your browser's address bar and paste it back here.
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#214 [02:47] <Joe_> Where do I do that, and what are you looking for?
#215 [02:48] <mattym> you on a windows pc?
#216 [02:49] <Joe_> Yes. I understand about the win+R. Curious what your instructions do and what you are looking for.
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#218 [02:49] <mattym> its the easiest way for me to get your system specs
#219 [02:51] * ac3xx [ac3xx@notlogged] has quit. (Quit: Computer has gone to sleep.)
#220 [02:51] <Joe_> What would be the biggest limiter? I only have 2GB of RAM, 6MB free on my hard drive and a 2.33 GHz processor.
#221 [02:51] <cestislife> Graphics card.
#222 [02:51] <cestislife> It's usually the bottleneck.
#223 [02:51] <mattym> well the 6MB free could also do it
#224 [02:52] <mattym> thats well bellow the minimum operating threshold
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#227 [02:53] <mattym> try clearing up some space and see if the game works without stopping the PC
#228 [02:54] <Joe_> you think the hard disk space is getting overloaded and shutting down/
#229 [02:54] * cpsslsp [cpsslsp@notlogged] has quit. (Quit: Web client closed)
#230 [02:55] <mattym> yeah, i believe your meant to have at least 10% of your hard disk free
#231 [02:56] <Joe_> I'll try cleaning out some space and then see what happens. What about the RAM, what's the minimum I should have for Minecraft?
#232 [02:56] <mattym> 2GB should be fine
#233 [02:56] <Joe_> Ok. I'll clear out the hard drive and see how that works. Thanks.
#234 [02:57] * shadekiller666 [shadekiller666@notlogged] has joined #minecrafthelp
#235 [02:57] <Joe_> The computer is 5 years old so the video card might be a little outdated.
#236 [02:58] <Joe_> how do I find what card I have?
#237 [02:58] <mattym> if you do that dxdiag thing
#238 [02:58] <mattym> i can tell you
#239 [02:58] <mattym> and tell you if the drivers need to be updated
#240 [02:59] <shadekiller666> hello people, i was just playing on 13w07a and had the same crash twice in 10 minutes, heres the crash report: http://paste.ubuntu.com/1676009/
#241 [02:59] <shadekiller666> running it through multimc, but i don't think multimc has anything to do with the crash whatsoever
#242 [02:59] <mattym> shadekiller666 you should report that to the mojang bug tracker, we only really deal with the current release stuff in this channel
#243 [03:00] <shadekiller666> alright
#244 [03:00] <mattym> also
#245 [03:00] <mattym> reproduce it without multimc
#246 [03:01] <Joe_> http://pastebin.com/Sf3A6PPP
#247 [03:02] <mattym> ok one second
#248 [03:03] <mattym> Joe_ It does run fine for a while, then just stop right?
#249 [03:03] * DoomNova [DoomNova@notlogged] has joined #minecrafthelp
#250 [03:03] <Joe_> Yes
#251 [03:03] <DoomNova> hello
#252 [03:03] <mattym> Hello
#253 [03:03] <DoomNova> are you a minecraft tech support?
#254 [03:03] <mattym> Yes
#255 [03:03] <DoomNova> ok i need help i have a problem
#256 [03:04] <DoomNova> the email i currently have on my account i deleted and no longer exists
#257 [03:04] <mattym> ok
#258 [03:04] <DoomNova> and i cant seem to find a way to change it
#259 [03:04] <DoomNova> i have a premium account
#260 [03:04] <DoomNova> payed for
#261 [03:04] <DoomNova> i just need so way to change my email can you help me?
#262 [03:05] <mattym> when you signed up and baught minecraft, did you do it on minecraft.net or the new way on mojang.com
#263 [03:05] <DoomNova> minecraft.net sir
#264 [03:05] <mattym> ok one second
#265 [03:05] <mattym> Joe_ after you clean up your PC a bit and make space, also update with this driver http://support.amd.com/us/gpudownload/windows/legacy/Pages/legacy-radeonaiw-xp.aspx
#266 [03:06] <Joe_> Can I update the driver before making room, or is it best to do it after?
#267 [03:06] <DoomNova> do whatever you need
#268 [03:06] <mattym> Joe_ i dont think you have room to download it yet
#269 [03:06] <mattym> if you do, go for it
#270 [03:06] <DoomNova> do i need to click the link?
#271 [03:06] <Joe_> Got it. Thank you for your help.
#272 [03:07] <mattym> DoomNova This support channel is only volunteers, so none of us work for mojang and thus cant make changes to you account
#273 [03:07] <mattym> but
#274 [03:07] <mattym> can you still log into your account on minecraft.net
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#277 [03:07] <DoomNova> yes, i can
#278 [03:08] <DoomNova> the only problem is that the email i currently have on my account doesnt exist anymore i deleted it
#279 [03:08] <mattym> And when you click on profile there is no option to change the email
#280 [03:08] <DoomNova> and i cant seem anyway to change it
#281 [03:08] <DoomNova> correct
#282 [03:09] <mattym> When you sign in, click on profile
#283 [03:09] <mattym> hmm
#284 [03:09] <DoomNova> ok
#285 [03:09] <DoomNova> there
#286 [03:09] <DoomNova> on profile
#287 [03:10] <mattym> you would have to migrate your account, but that would be hard to do without access to that emial
#288 [03:10] <DoomNova> exactly, i no longer exists
#289 [03:10] <DoomNova> it *
#290 [03:10] <mattym> do you have any of the information from the origional purchase reciept
#291 [03:10] <DoomNova> i did it through online
#292 [03:10] <mattym> it would have been in that email, any chance you saved it
#293 [03:11] <DoomNova> no
#294 [03:11] <mattym> hmm
#295 [03:11] * Disori is now known as Disori|off
#296 [03:11] <mattym> is the account not working in any way?
#297 [03:12] <DoomNova> no it works just fine. I was just looking at my profile and realized the email on my profile is old and no longer exists
#298 [03:12] <DoomNova> and there seems no way to change it
#299 [03:12] <mattym> ok, your gonna have to fill out as much info on this form as possible
#300 [03:12] <mattym> http://help.mojang.com/customer/portal/emails/new
#301 [03:12] <DoomNova> ok
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#303 [03:13] <mattym> just make sure that even tho you dont have the email, put it where is asks for the one you made the account with
#304 [03:13] <mattym> and make sure to give them a new email to contact you via
#305 [03:14] <mattym> just keep in mind that mojang is currently backlogged in dealing with these emails, so it will take SOME time to hear back
#306 [03:14] <mattym> but since everything is working for you, its just waiting to change the email so it wont be too bad
#307 [03:16] <DoomNova> yes
#308 [03:16] <DoomNova> i filled the page so now just wait for a reply?
#309 [03:16] <mattym> yeah like i said ^ it will be while
#310 [03:17] <DoomNova> like weeks months?
#311 [03:17] <mattym> id like to say weeks
#312 [03:17] <DoomNova> its not a big deal i just wanted to further secure my account you know?
#313 [03:17] <mattym> yeah, once they fix it for you, migrate to a mojang account
#314 [03:18] <mattym> you can do all this sorta stuff through that site
#315 [03:18] <DoomNova> but i send the log and hopefully it works. Thank you for your time and patience
#316 [03:18] <mattym> no problem
#317 [03:18] <DoomNova> do i just close this window?
#318 [03:18] <mattym> yeah
#319 [03:18] <DoomNova> k bye
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#323 [03:39] <Anthony_> How do i update my minecraft to the 1.5.0 snapshot
#324 [03:40] <DiskDaemon> By replacing your old minecraft.jar file with the new one. We do not support the development snapshots here though. Only the most recent public update for the game.
#325 [03:41] <Anthony_> do you know where i can get the .jar file
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#362 [06:02] <YinTaiYang> would a fiber optic connection be good for minecraft?
#363 [06:03] <YinTaiYang> (for an 8mbps download plan here in southeast asia connecting to a US server_
#364 [06:03] <YinTaiYang> (for an 8mbps download plan here in southeast asia connecting to a US server)
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#369 [06:23] <WhereIsMySpoon> YinTaiYang: 8mbps is prolly enough for mc :) people survive on a lot less
#370 [06:28] <YinTaiYang> WhereIsMySpoon but my current ISP is kinda bad for me
#371 [06:28] <YinTaiYang> i'm on like 6mbps down and it lags horribly
#372 [06:28] <YinTaiYang> ping is like 400 or so
#373 [06:28] <YinTaiYang> but falling endlessly and then READ TIME OUT
#374 [06:28] <WhereIsMySpoon> ping has nothing to do with bandwidth
#375 [06:29] <YinTaiYang> my bandwidth seems alright
#376 [06:29] <Lutzee> Ping to the US from asia is always going to be poor
#377 [06:29] <YinTaiYang> normal web browsing is bad
#378 [06:29] <YinTaiYang> I mean normal
#379 [06:29] <WhereIsMySpoon> if you're in SEA and trying to connect to a US server its gonna be bad
#380 [06:29] <YinTaiYang> my friend is on 3mbps down and has no problems
#381 [06:29] <YinTaiYang> connecting to said server
#382 [06:29] <WhereIsMySpoon> And do they live any closer to said server?
#383 [06:30] <WhereIsMySpoon> It might be any number of reasons, some of which could just be that the route from you to the server has a poor connecting line in it somewhere
#384 [06:31] <WhereIsMySpoon> Do a tracert
#385 [06:31] <WhereIsMySpoon> Compare to your friend's tracert to the server
#386 [06:31] * Me4502 is now known as Me4502|Away
#387 [06:31] <WhereIsMySpoon> You'll see where the differences are
#388 [06:31] <YinTaiYang> WhereIsMySpoon
#389 [06:31] <YinTaiYang> sorry for the delay
#390 [06:31] <WhereIsMySpoon> ?
#391 [06:32] <WhereIsMySpoon> np
#392 [06:32] <YinTaiYang> Um
#393 [06:32] <YinTaiYang> the traceroute is quite similar
#394 [06:32] <WhereIsMySpoon> There must be some difference or you wouldn't have such different experienecs
#395 [06:32] <YinTaiYang> but the difference is that i have ~80 extra ping in one step
#396 [06:32] <WhereIsMySpoon> experiences&
#397 [06:32] <WhereIsMySpoon> that isnt *that* much
#398 [06:32] <WhereIsMySpoon> not for mc anyway
#399 [06:33] <YinTaiYang> what's going on?
#400 [06:33] <YinTaiYang> Wait, what would the lag be like if my ISP does traffic shaping?
#401 [06:33] <YinTaiYang> the friend i'm talking about has a different ISP
#402 [06:33] <WhereIsMySpoon> It would be bad at certain times of the day
#403 [06:33] <WhereIsMySpoon> And good at most other times
#404 [06:33] <YinTaiYang> It's better early in the morning using VPN
#405 [06:33] <YinTaiYang> In the afternoon barely playable with VPN
#406 [06:34] <YinTaiYang> without VPN join server, unresponsive for 30 seconds, read timed out
#407 [06:34] <WhereIsMySpoon> Then maybe ask your isp if they're doing some sort of traffic shaping or peak throttling
#408 [06:34] <WhereIsMySpoon> Or ask in some tech forums about the isp
#409 [06:34] <YinTaiYang> they said no when i asked
#410 [06:34] <YinTaiYang> many complaints
#411 [06:34] <WhereIsMySpoon> Yea you might wanna get a 2nd opinion in some tech forum or so
#412 [06:35] <YinTaiYang> But none about minecraft
#413 [06:35] <WhereIsMySpoon> ISP isn't always truthful ;)
#414 [06:35] <YinTaiYang> all are about warcraft or l.o.l.
#415 [06:35] <WhereIsMySpoon> Yea well those require a better ping than MC does
#416 [06:35] <YinTaiYang> what ping is good for MC
#417 [06:35] <WhereIsMySpoon> Doesnt really matter if you have 30-~200 ping for mc as the combat is fairly simple and trivial
#418 [06:35] <WhereIsMySpoon> Over that and you start to notice somewhat
#419 [06:36] <YinTaiYang> Hm
#420 [06:36] <WhereIsMySpoon> But if you're on peaceful then you can easily have huge ping and it doesnt matter
#421 [06:36] <YinTaiYang> 5362 ping XD
#422 [06:36] <WhereIsMySpoon> As all you need to do is wait a little bit for blocks to pop
#423 [06:36] <YinTaiYang> right now about 4203
#424 [06:36] <WhereIsMySpoon> That's rather a lot
#425 [06:36] <WhereIsMySpoon> So take a tracert right now
#426 [06:36] <WhereIsMySpoon> See where the huge ping is from
#427 [06:37] <WhereIsMySpoon> Collect data
#428 [06:37] <YinTaiYang> it's 324
#429 [06:37] <WhereIsMySpoon> Show it to your isp when you have a collection
#430 [06:37] <YinTaiYang> i just refreshed
#431 [06:37] <YinTaiYang> did it again
#432 [06:37] <YinTaiYang> it's 1670
#433 [06:37] <YinTaiYang> contemplating switching to the newest ISP here, that's why I asked about the FO connection :D
#434 [06:37] <WhereIsMySpoon> Fibre optic is always better than copper, provided it's FO to the home
#435 [06:37] <WhereIsMySpoon> Otherwise you may as well not bother
#436 [06:38] <YinTaiYang> doing a traceroute right now
#437 [06:38] <YinTaiYang> it's taking a while XD
#438 [06:38] <YinTaiYang> 1 10.0.1.1 (10.0.1.1) 1.576 ms 2.439 ms 1.572 ms 2 172.26.0.1 (172.26.0.1) 15.754 ms 12.284 ms 20.585 ms 3 114.108.192.193 (114.108.192.193) 7.729 ms 7.162 ms 7.872 ms 4 10ge1-1-0.gw.sj.skybroadband.com.ph (114.108.192.133) 15.162 ms 18.416 ms 27.835 ms 5 * 121.97.49.9.bti.net.ph (121.97.49.9) 25.521 ms 62.674 ms 6 202.78.96.198 (202.78.96.198) 32.531 ms 21.577 ms 17.981 ms 7 * * * 8 vlan70.csw2.losangeles1.level3.n
#439 [06:39] <WhereIsMySpoon> That's about 300 ping
#440 [06:40] <WhereIsMySpoon> in total
#441 [06:40] <WhereIsMySpoon> Which sounds about right for sea -> us
#442 [06:40] <WhereIsMySpoon> Maybe a tiny bit high but you can't have everything
#443 [06:41] <YinTaiYang> true
#444 [06:41] <YinTaiYang> in fact i'm more than content with t hat
#445 [06:41] <YinTaiYang> but the way i connect it seems untrue...
#446 [06:41] <YinTaiYang> when i join it's not responding for about 30 seconds
#447 [06:42] <YinTaiYang> and then i get a read timed out
#448 [06:42] <WhereIsMySpoon> I'm afraid I don't know much about networking issues like that, but the standard thing is to try turning off any AV or firewall you have enabled just to test if that makes any difference
#449 [06:43] <WhereIsMySpoon> If you don't feel comfortable doing that, that's fin
#450 [06:43] <WhereIsMySpoon> e
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#453 [06:51] <YinTaiYang> hi
#454 [06:51] <YinTaiYang> i dont have a firewall
#455 [06:53] <WhereIsMySpoon> What about an anti-virus
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#457 [06:55] <b33fman> heya guys, im on a macbook with 4gb ram, ive allocated 2gb to minecraft but its only using under 100mb
#458 [07:00] <YinTaiYang> b33fman Me to!
#459 [07:00] <YinTaiYang> *me too
#460 [07:02] <WhereIsMySpoon> b33fman: are you having performance issues?
#461 [07:02] <b33fman> yup, its running at 10fps
#462 [07:03] <WhereIsMySpoon> Hmn, I don't know much about macs unfortunately :(
#463 [07:03] <WhereIsMySpoon> b33fman: how are you allocating this ram
#464 [07:04] <b33fman> through MagicLauncher
#465 [07:04] <b33fman> but i can do it without that as well
#466 [07:04] <WhereIsMySpoon> b33fman: I've never heard of magiclauncher, I would suggest trying it through a simple console command
#467 [07:04] <CrusaderDeleters> How's MagicLauncher? I use MultiMinecraft. It's really great for what I need
#468 [07:05] <b33fman> ive tried multimc as well, magiclauncher is easier to use i think
#469 [07:05] <CrusaderDeleters> Magic Launcher looks great. Does it have multiple files for multiple minecrafts?
#470 [07:06] <CrusaderDeleters> Looks like it
#471 [07:06] <b33fman> think so, because when i launch minecraft using the default launcher it doest apply any of the settings from magiclauncher
#472 [07:09] <b33fman> well im gonna try allocating memory without the launcher
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#476 [07:16] <johJohjoh> Hello everybody, i recently tried to setup a couple of custom maps on my dedicated minecraft server
#477 [07:16] * Ignorama [Ignorama@notlogged] has joined #minecrafthelp
#478 [07:16] <johJohjoh> but unfortunately i always get a runtime exception :/
#479 [07:16] <johJohjoh> ive got a linux debian server running the 1.4.7 version of minecraft_server.jar
#480 [07:18] <johJohjoh> i always just applied the map folder names to the server.properties file which always ended with the runtime exception ?
#481 [07:19] <johJohjoh> ls
#482 [07:19] <johJohjoh> Hello everybody, i recently tried to setup a couple of custom maps on my dedicated minecraft server
#483 [07:19] <johJohjoh> ive got a linux debian server running the 1.4.7 version of minecraft_server.jar
#484 [07:20] <WhereIsMySpoon> johJohjoh: we saw it the first time
#485 [07:20] <WhereIsMySpoon> Someone will help you if they're around
#486 [07:20] <johJohjoh> ooops
#487 [07:20] <WhereIsMySpoon> Otherwise please wait
#488 [07:20] <johJohjoh> though id first have to register to nickserv
#489 [07:20] <WhereIsMySpoon> not for this chan
#490 [07:20] <johJohjoh> sorry about that
#491 [07:21] <b33fman> well my problem seems to have resolved itself somehow, running a decent 20fps, guess you can expect much more from a 2007 macbook
#492 [07:21] <Lutzee> Please share the error with us using pastebin.com
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#494 [07:23] <johJohjoh> thats my crash report: http://pastebin.com/BKfsN4zZ
#495 [07:24] <Lutzee> Ahh okay, looks like the session.lock file got corrupted in some form
#496 [07:24] <Lutzee> stop any java proccesses and delete the session.lock file
#497 [07:24] <Lutzee> Also i noticed your launch parameters are really odd..
#498 [07:24] * Smanly|Away is now known as Smanly
#499 [07:26] <johJohjoh> ahh well can you recommend any other parameters :p mine are like very old
#500 [07:27] <Lutzee> I just noticed the ram options were a bit odd -Xms32M -Xmx1004M << numbers seem a bit random
#501 [07:27] <Lutzee> -Xms512M -Xmx1024M
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#503 [07:27] <Lutzee> ^ the normal launch options
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#505 [07:28] <kevd98> my minecraft account password has been changed
#506 [07:28] <johJohjoh> thanks very much im trying to launch it right now
#507 [07:28] <kevd98> ?
#508 [07:29] <johJohjoh> uhhhm can you explain how to stop any java proccesses the best way i could find any by "ps aux | grep java"
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#510 [07:30] <johJohjoh> since the problem persists
#511 [07:30] * Pugnax [Pugnax@notlogged] has joined #minecrafthelp
#512 [07:30] <johJohjoh> i guess im doin it wrong
#513 [07:33] <johJohjoh> @Lutzee maybe something different causes the failure? because theres no new session.lock
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#516 [07:36] <kaller2002> It said to show this to you Users/Ben/Library/Application Support/minecraft/crash-reports/crash-2013-02-18_07.35.59-client.txt
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#519 [07:39] <Lutzee> johJohjoh: make sure the folder you have has appropriate write permissions
#520 [07:39] <johJohjoh> ahhh oke
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#524 [07:43] <johJohjoh> @Lutzee thank you very much!
#525 [07:43] <johJohjoh> solved!
#526 [07:43] <johJohjoh> bye bye
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#528 [07:53] <YinTaiYang> \aq
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#533 [08:02] <camenzuli> i bought minecraft
#534 [08:03] <camenzuli> and it told me to wait an hour i logged in this morning and still not premium
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#541 [08:09] <yuval> hello to you all, i have a poblem in my minecraft and it gave me an error file
#542 [08:09] * Oxymoron [Oxymoron@notlogged] has joined #minecrafthelp
#543 [08:09] <Oxymoron> I seem to have an issue with enchanting books.
#544 [08:10] <yuval> can any1 help ?
#545 [08:10] <Oxymoron> I used to be able to give as many of them as I want to a single tool. (Maybe 5 or 6 enchantments for a sword or something) Now that won't work.
#546 [08:11] <Oxymoron> I was told that was never possible to do... But I've been doing it since 1.4.6 came out.
#547 [08:11] <yuval> Oxymoron, i am sory i can not help you i do not understand
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#549 [08:11] <Oxymoron> You know about enchanting books, right?
#550 [08:12] <Oxymoron> They don't exactly work like they did before...
#551 [08:12] <Oxymoron> Not using a snapshot either.
#552 [08:13] <Oxymoron> In creative mode, I used to be able to give a single tool tons of enchantments to make it really strong. That won't work anymore.
#553 [08:13] <yuval> i am using real mode i bought
#554 [08:13] <Necrodoom> you could use cheat mode and use /enchant, i guess
#555 [08:14] <Oxymoron> Well, mods/plugins would work, but...
#556 [08:14] <yuval> i do not playing with this game, someone else does.
#557 [08:15] <Oxymoron> I used to be able to enchant a sword with maybe 10 enchantments or so. (Even those that don't belong to that tool)
#558 [08:15] <Oxymoron> Now... It doesn't do that... Um...
#559 [08:15] <yuval> is this problem is made in the first time ?
#560 [08:15] <Oxymoron> Me?
#561 [08:16] <Oxymoron> Well, it was working the entire time... Until last night
#562 [08:16] <yuval> Yes , if it does, so you may try again
#563 [08:16] <Oxymoron> I wasn't using a snapshot or anything.
#564 [08:16] <Oxymoron> I've been trying. It doesn't act the same way.
#565 [08:17] <yuval> I was hoping that someone here will help me with the problem, what do you do if you have an error file ?
#566 [08:17] <Oxymoron> Nope.
#567 [08:18] <Oxymoron> It simply gives me the tool, but without the enchantment I just tried giving it.
#568 [08:18] <Oxymoron> I did a force update just now. Still nope.
#569 [08:20] <yuval> I am sorry that I can not help you, I was hoping that someone here will help, so I leave ...... have a good day with your problem !!
#570 [08:20] <Oxymoron> Um... Bye!
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#572 [08:20] <Oxymoron> So... No?
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#578 [08:35] <Liv> I am trying to upload skin and it's telling me to purchase the game which I already did
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#585 [08:41] <needinghelp> hello
#586 [08:41] <needinghelp> can i ask questions about the minecraft xbox 360 edition?
#587 [08:42] <flushay> Yo guys i need some help minecraft is frozen i downloaded the netehr quartz and hopper snapshot
#588 [08:42] <rymate1234> needinghelp, sure
#589 [08:42] <rymate1234> ask away
#590 [08:42] <rymate1234> flushay, we don't support mods here
#591 [08:43] <rymate1234> ??> flushay forceupdate
#592 [08:43] <VoxelHead> flushay: (forceupdate) You may need to reinstall the locally installed files that Minecraft puts into place.
#593 [08:43] <VoxelHead> flushay: (forceupdate) To do so, start Minecraft, press 'Options' (above the 'Login' button), Press 'Force update!', then press 'Done', and login to Minecraft. See http://i.imgur.com/5b09B.png for visual instructions.
#594 [08:43] <needinghelp> i have been reset to 0 in all stats in the leaderboards, can i do something about that?
#595 [08:44] <flushay> thanks
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#597 [08:44] * Mikko_Asleep is now known as Mikko_blu
#598 [08:45] <needinghelp> who can do i have contact about troubles with xbox 360 minecraft?
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#600 [09:06] * bossman [bossman@notlogged] has joined #minecrafthelp
#601 [09:06] <bossman> hello
#602 [09:06] <bossman> anybdy there
#603 [09:07] * pez [pez@notlogged] has joined #minecrafthelp
#604 [09:07] <pez> hi i need help
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#606 [09:09] <pez> my minecraft starts to slow when i go past tjh
#607 [09:09] <pez> the start menu
#608 [09:12] <pez> i think its because of my texture pack and i cant get rid of it
#609 [09:14] <pez> i need help
#610 [09:14] <pez> help
#611 [09:14] <pez> please
#612 [09:17] <pez> ah this is time wasting
#613 [09:17] <needinghelp> seems like nobody is in a helping mood
#614 [09:17] <pez> thank you
#615 [09:18] <needinghelp> ihave been w8ting to...
#616 [09:18] <pez> sorry its just every one is ignoring me
#617 [09:18] <needinghelp> yeah
#618 [09:18] <needinghelp> well iam out
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#620 [09:18] <pez> what do you need help with
#621 [09:19] <pez> help help help
#622 [09:19] <pez> please
#623 [09:19] <pez> HELP
#624 [09:19] <pez> PLEASE
#625 [09:19] <pez> NOW
#626 [09:19] <pez> AH
#627 [09:20] * Archer [Archer@notlogged] has joined #minecrafthelp
#628 [09:20] <pez> help
#629 [09:20] <pez> ill help
#630 [09:21] <pez> archer are you helping or do you need help
#631 [09:21] <Archer> If I need help I'll call for it :)
#632 [09:21] <pez> ok soz
#633 [09:22] <Archer> np
#634 [09:22] <pez> may i ask what you need help with
#635 [09:22] <pez> ok
#636 [09:23] <pez> no one is helping
#637 [09:23] <pez> do you mind helping me
#638 [09:23] <pez> or not
#639 [09:24] <pez> ill help you :)
#640 [09:24] <Archer> What are you talking about
#641 [09:25] <pez> um helping i think
#642 [09:25] * Lunatrius [Lunatrius@notlogged] has joined #minecrafthelp
#643 [09:25] <Archer> I figured that :P
#644 [09:25] <pez> oh well then you already know
#645 [09:25] <pez> dont you
#646 [09:26] <Archer> but why are you so eager to help somebody, wont people call for help themselves if they need any?
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#648 [09:27] <pez> oh um im just board now one will help me so im helping
#649 [09:27] * TheVarmari [TheVarmari@notlogged] has joined #minecrafthelp
#650 [09:27] <pez> or tring eny way
#651 [09:27] <pez> tyring anyway
#652 [09:28] <Archer> What do you need help with?
#653 [09:29] <pez> um my minecraft is slowing right down when i go past the start menu
#654 [09:30] <pez> i think its because of my texture pack
#655 [09:30] <pez> but i cant delete it
#656 [09:30] * Creeper [Creeper@notlogged] has joined #minecrafthelp
#657 [09:30] <Necrodoom> oh, i see
#658 [09:30] <Necrodoom> give me a sec
#659 [09:31] <Archer> pez, how come you cant delete it
#660 [09:31] <Archer> just close mc, go to the folder
#661 [09:31] <Archer> and delete the texturepack
#662 [09:31] <Necrodoom> shouldnt force-update clear it to
#663 [09:31] <pez> because when i go on
#664 [09:31] <Necrodoom> too*
#665 [09:31] <CrusaderDeleters> Necro: Doubt it
#666 [09:31] <Archer> No Necro, I dont think so
#667 [09:31] <pez> the texture pack menu
#668 [09:31] <Archer> pex
#669 [09:31] <Archer> *pex
#670 [09:31] <Archer> dam misspell
#671 [09:31] <pez> my mouse goes num
#672 [09:31] <Archer> Do you have windows?
#673 [09:31] <Archer> Dont start minecraft btw
#674 [09:32] <skyboy> Necrodoom: texturepacks aren't altered by forced updates
#675 [09:32] <Archer> What OS are you on?
#676 [09:32] <pez> yes
#677 [09:32] <Necrodoom> skyboy: oh, thanks
#678 [09:32] <Archer> windows hmm
#679 [09:32] <Necrodoom> pez: C:\Users\username\AppData\Roaming\.minecraft\texturepacks
#680 [09:32] <Necrodoom> or what ever is your install folder
#681 [09:32] <Archer> just type %appdata% in the location bar
#682 [09:32] <pez> ive tried it comes up as its never heard of it
#683 [09:32] <Necrodoom> delete texture pack from there, may help
#684 [09:32] <Archer> there's a folder called .minecraft
#685 [09:32] <Archer> open it and you'll see
#686 [09:32] <Creeper> Every time I try to log in onto minecraft it wont let me.When I play offline it wont let me connect to my friend's server when I have 5 bars on my wireless.Any ideas?
#687 [09:33] <Archer> uhm
#688 [09:33] <Archer> if you play offline, you are not online, so you can't join servers
#689 [09:33] <Archer> you have to login in order to play on most servers
#690 [09:33] <pez> i cant it ither says it dosnt know it or it doesnt have eny thing in the folder
#691 [09:33] <Archer> unless your friend has offline mode enabled
#692 [09:33] <Archer> You can tell him to try that
#693 [09:34] <Necrodoom> er, why wouldnt Creeper be able to turn online mode on
#694 [09:34] <Archer> but it's pretty unsafe
#695 [09:34] <CrusaderDeleters> Creeper: If you login into offline mode, you'll have to join offline mode servers, ich we don't help with.
#696 [09:34] <CrusaderDeleters> What problem do you get when you try to login?
#697 [09:34] <Archer> Yeah, best is to fix the login issue lol
#698 [09:34] <Creeper> It keeps saying "Login Failed"
#699 [09:34] <tyteen4a03> uh
#700 [09:34] * tyteen4a03 goes back to hiding
#700 [09:35] <CrusaderDeleters> Creeper: Try to change your password, that may be what causes it to do that.
#701 [09:35] <skyboy> you're not using an account you found on the internet, are you, creeper?
#702 [09:35] <CrusaderDeleters> tyteen4a03: No you ain't! :P
#703 [09:35] <Creeper> i'm not
#704 [09:35] <Archer> Yeah Creeper, it should log you in normally if you do everything correctly
#705 [09:35] <pez> oh same
#706 [09:35] <Creeper> I changed my password already and it still didnt work
#707 [09:35] <skyboy> are you trying to log in using your email or your username?
#708 [09:35] <Archer> unless the minecraft servers are down
#709 [09:35] <pez> i know what you mean
#710 [09:35] <Creeper> I'm using my email
#711 [09:35] <pez> its because you may not have paid for it
#712 [09:36] <tyteen4a03> pez, as I told you before, your computer is not that suitable for running Minecraft, your Minecraft will either not work or be very slow
#713 [09:36] <skyboy> try to reset your password, then
#714 [09:36] <CrusaderDeleters> Pez: What's this texture pack called?
#715 [09:36] <CrusaderDeleters> Nevermind
#716 [09:36] <pez> um let me check
#717 [09:36] <Archer> pez, did minecraft work before?
#718 [09:36] <Archer> if so, dont mess with it
#719 [09:36] <pez> yes
#720 [09:36] <Archer> dont use any fancy stuff, if you have intel gpu
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#722 [09:36] <Creeper> I already thought the servers arent working so i since yesterday.So I tried again right now but it still didnt work
#723 [09:36] <Archer> be glad it even worked
#724 [09:37] <Creeper> *so i stopped playing
#725 [09:37] <CrusaderDeleters> Archer: Intel Chipsets are the worst, especially when trying for minecraft.
#726 [09:37] <Archer> strange issue Creeper
#727 [09:37] <Archer> CrusaderDeleters, For sure, they're terrible lol
#728 [09:37] <CrusaderDeleters> It's a built-in graphics processor. Supposed to be.
#729 [09:38] <Archer> It's like bare minimum
#730 [09:38] <skyboy> or less
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#732 [09:39] <CrusaderDeleters> Haha. Less than minimum. That's actually kinda funny.
#733 [09:39] <playmeri> My client will not load now. I was playing it no problem for 2 days now nothing. Can someone help?
#734 [09:40] <pez> <tyteen4a03> my uncle said what you where doing on my computer works do you mind doing it again plerase
#735 [09:41] <Archer> depends, playmeri
#736 [09:41] <Archer> did you change anything?
#737 [09:41] <pez> oh i mean please
#738 [09:41] <playmeri> No not at all
#739 [09:41] <Creeper> What's even weirder is that my friend played minecraft just fine yesterday.
#740 [09:41] <Archer> And it just doesnt load?
#741 [09:41] <Archer> like doesnt start at all?
#742 [09:41] <playmeri> No nothing at all
#743 [09:42] <Archer> that's very strange
#744 [09:42] <Archer> did you change anything on your computer?
#745 [09:42] <tyteen4a03> pez, I would suggest reinstalling XP at all, and that doesn
#746 [09:42] <tyteen4a03> doesn't guarantee Minecraft will run faster
#747 [09:42] <playmeri> I know should I try deleting it and downloading it again?
#748 [09:42] <playmeri> No changes
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#750 [09:42] <Archer> Then it must be something on your computer
#751 [09:43] <Archer> all drivers up to date?
#752 [09:43] <playmeri> Yes
#753 [09:43] <Archer> does it make a crash report when starting?
#754 [09:43] <Archer> it's in the same folder as the launcher
#755 [09:43] <Archer> or in the .minecraft folder now
#756 [09:43] <Archer> not sure
#757 [09:43] <pez> oh ists just i tried to delete a big file and i went on minecraft and it was slightly faster
#758 [09:43] <Archer> you know how to get there?
#759 [09:43] <Archer> Dont randomly delete files pez..
#760 [09:44] <tyteen4a03> Archer, you don't know how much crap his computer has
#761 [09:44] <pez> its just one i dont need
#762 [09:44] <Archer> I indeed dont
#763 [09:44] <Archer> Haha
#764 [09:44] <tyteen4a03> Archer, imagine babylon and AVG and zonealarm
#765 [09:44] <tyteen4a03> Archer, then multiply it by 5
#766 [09:44] <Archer> Shiiit
#767 [09:44] * bspkrs [bspkrs@notlogged] has joined #minecrafthelp
#768 [09:44] <Archer> I had to clean my father's laptop of that shit yesterday
#769 [09:45] <Archer> I think some of them even bug the uninstall on purpose to make it a pain
#770 [09:45] <pez> whow you swear alot
#771 [09:45] <pez> no afence
#772 [09:45] <Archer> that's no swearing to me
#773 [09:45] <tyteen4a03> pez, we ask that you control yourselves, otherwise we don't care
#774 [09:45] <pez> ok
#775 [09:45] <bspkrs> "afence"... what means that?
#776 [09:46] <Archer> well, a fence
#777 [09:46] <Archer> like in minecraft
#778 [09:46] <Archer> :>
#779 [09:46] <tyteen4a03> bspkrs, offence
#780 [09:46] <pez> no its like say if i
#781 [09:46] <pez> said you look cross
#782 [09:46] <Archer> I know pex
#783 [09:46] <Archer> *pez
#784 [09:46] * bspkrs knows, he's just a dick
#784 [09:46] <pez> i would say
#785 [09:46] <Archer> was joking
#786 [09:46] <pez> oh
#787 [09:46] <Archer> :P
#788 [09:46] <pez> im dum
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#790 [09:46] <tyteen4a03> bspkrs, oh you
#791 [09:46] <Archer> Nah don't worry
#792 [09:46] <pez> kk
#793 [09:46] <Archer> sarcasm is hard to spot
#794 [09:46] <Archer> on the internetz
#795 [09:47] <pez> may i ask do you get paid when you help
#796 [09:47] <Archer> Naah
#797 [09:47] <bspkrs> yep
#798 [09:47] <pez> confused
#799 [09:47] <pez> yes or no
#800 [09:47] <tyteen4a03> pez, we don't get paid
#801 [09:48] <tyteen4a03> bspkrs, shush
#802 [09:48] <pez> why do you help whats the point
#803 [09:48] <Archer> bspkrs gets paid, he's special
#804 [09:48] <bspkrs> lol
#805 [09:48] <Archer> special helping unit
#806 [09:48] <tyteen4a03> Archer, I think he pais himself
#807 [09:48] <tyteen4a03> *pays
#808 [09:48] <pez> i want to be special
#809 [09:48] <pez> kidding
#810 [09:48] <tyteen4a03> pez, there is no point from your prespective, but we just like helping
#811 [09:48] <Archer> ^
#812 [09:48] <pez> cool
#813 [09:48] * bspkrs is used to #risucraft where being a dick is normal and encouraged
#813 [09:49] <pez> thats cool
#814 [09:49] <bspkrs> so, eh, did you try deleting the texture pack yet?
#815 [09:49] <pez> so every day without getting paid you help 24 hours
#816 [09:50] <bspkrs> no
#817 [09:50] <tyteen4a03> bspkrs, I don't care about you being a dick in here, just don't do it when people need help
#818 [09:50] <Archer> Do you see me on here for 24 hours?
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#820 [09:50] <pez> oh na im giving up
#821 [09:50] <tyteen4a03> pez, yes, you should
#822 [09:50] <pez> no
#823 [09:50] <tyteen4a03> pez, just reinstall Windows
#824 [09:50] <pez> how
#825 [09:50] * shippy59 [shippy59@notlogged] has quit. (Client Quit)
#826 [09:50] <Archer> Ask one of your elders
#827 [09:50] <bspkrs> notsureifserious
#828 [09:50] <Archer> parents, uncle perhaps you said
#829 [09:50] <Archer> maybe they know
#830 [09:51] <pez> do i run it under a truck what do i do
#831 [09:51] <pez> oh hes in mexico and my mum and dad arae retards
#832 [09:51] <bspkrs> that *could* work, but it would be more expensive than a non-destructive method
#833 [09:52] <Archer> put it in the microwave, it'll re-install on its own
#834 [09:52] <pez> im the one helping them
#835 [09:52] <Archer> :p
#836 [09:52] <pez> ok
#837 [09:52] <Archer> no but really
#838 [09:52] <pez> for how long
#839 [09:52] <Archer> uhm..
#840 [09:52] <pez> min or hour
#841 [09:52] <Archer> try 3 hours
#842 [09:52] <pez> haha
#843 [09:52] <Archer> :P
#844 [09:52] <Archer> Haha
#845 [09:52] <Archer> But hey
#846 [09:52] <Archer> dont you have any install discs?
#847 [09:53] <Archer> or anything from windows?
#848 [09:53] <pez> na
#849 [09:53] <Archer> Hmm then it's going to be tough
#850 [09:53] <pez> im free living it
#851 [09:53] <pez> i dont buy
#852 [09:53] <pez> i like free
#853 [09:53] <Archer> Ahh so you're a pirate
#854 [09:53] <Archer> :P
#855 [09:53] <pez> yes and no
#856 [09:53] <Archer> Good then we have something in common
#857 [09:54] <pez> i dont have a ship thats for sure
#858 [09:54] <Archer> Heh, me neither :>
#859 [09:55] <pez> im cool
#860 [09:55] <pez> im so full of my self
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#862 [09:55] <pez> i wouldnt say that
#863 [09:57] <pez> does anyone know free virus and free software like <tyteen4a03 said
#864 [09:57] <tyteen4a03> pez, might as well throw your current one out and just get a new one
#865 [09:57] <bspkrs> AVG is free, but you get what you pay for
#866 [09:58] <tyteen4a03> bspkrs, please do not ever ever mention AVG in this room as a recommendation, even if it's sarcasm
#867 [09:58] <pez> ive got it ha ive got alot
#868 [09:58] <Necrodoom> i have avast
#869 [09:58] <pez> and it just tells me to pay for a better one
#870 [09:58] <Necrodoom> annoying pinger
#871 [09:58] <tyteen4a03> bspkrs, also, please don't give false information when people are asking for help
#872 [09:58] <Necrodoom> but works, i think
#873 [09:58] * Creeper [Creeper@notlogged] has quit. (Ping timeout: 180 seconds)
#874 [09:58] <tyteen4a03> bspkrs, I should stop pinging you but I can't resist
#875 [09:58] <tyteen4a03> so bspkrs
#876 [09:59] <bspkrs> actually, that was an honest suggestion... AVG IS free
#877 [09:59] <tyteen4a03> bspkrs, and is known to cause a lot of problems with Minecraft and just suck anyway :P
#878 [09:59] <pez> only for the crap one i think
#879 [09:59] <bspkrs> problems with MC? really?
#880 [09:59] * bspkrs is asking seriously
#880 [10:00] <tyteen4a03> bspkrs, blocking Minecraft files download mostly
#881 [10:00] <tyteen4a03> bspkrs, but just sucks anyway
#882 [10:00] <pez> can i help like you
#883 [10:00] <bspkrs> I can't argue with the "sucks anyway", but I've never had it block anything downloading
#884 [10:00] <tyteen4a03> bspkrs, the problematic module is the Link Scanner, which interrupts Minecraft files download
#885 [10:01] <tyteen4a03> bspkrs, there are also cases where it blocks multiplayer, but I so far have not met a case like that one
#886 [10:02] <pez> bspkrs why did you call yourself that
#887 [10:03] <pez> its slightly weird no afence
#888 [10:03] <bspkrs> it's an abreviated version of briefcase speakers
#889 [10:04] <pez> whats a briefcase speaker
#890 [10:04] <bspkrs> it also amuses me when people try to speak it
#891 [10:04] <pez> cool
#892 [10:04] <bspkrs> I get stuff like "b-sparks", "BS PK-ers" and all sorts of stuff
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#894 [10:05] <pez> hm cool
#895 [10:05] <pez> i just copy and past the name its easy that way
#896 [10:05] <bspkrs> I meant like on teamspeak or whatever
#897 [10:06] <MadRabbitt> I have purchased the game, tried to download.... shut down avg iaw instructions.... shut off firewall.... still can't download.... this is day 500 trying.... help
#898 [10:06] <pez> sorry if im being dum but what is a teamspeak
#899 [10:06] <Archer> it's a program that allows you to chat to people via voice
#900 [10:06] <Archer> with a microphone
#901 [10:06] <pez> oh cool
#902 [10:07] <pez> can i help this dude
#903 [10:07] <pez> or try
#904 [10:09] <MadRabbitt> is there a way to purchase disk of minecraft.exe????
#905 [10:09] <pez> MadRabbitt so what happens when you press down load
#906 [10:10] <pez> and no i dont think there is
#907 [10:10] <MadRabbitt> it tells me i cannot download.... i have read the avg error issue and followed it to the tee, still nothing...
#908 [10:10] <pez> have you got java
#909 [10:10] <MadRabbitt> tried all the help screens.... followed everything to a tee.... doesn't work
#910 [10:11] <MadRabbitt> i have microsoft windows there is a java message that appears now and then
#911 [10:11] <pez> so youve got java
#912 [10:11] <MadRabbitt> i guess, not computer literate much
#913 [10:12] <pez> try getting the newist version then try if that doesnt work come back
#914 [10:12] <MadRabbitt> ok.... go to java.com ???
#915 [10:13] <tyteen4a03> MadRabbitt, what happens when you try to download the Minecraft files?
#916 [10:13] * Diablodoc [Diablodoc@notlogged] has joined #minecrafthelp
#917 [10:13] <MadRabbitt> i get a message that it cannot download....
#918 [10:13] <pez> well it should say to save file
#919 [10:13] <pez> you say yes
#920 [10:13] <tyteen4a03> MadRabbitt, are you downloading the Minecraft launcher via http://minecraft.net/download?
#921 [10:14] <MadRabbitt> yes it says that, then when i try it says fail to download
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#923 [10:14] <pez> when it is downloaded you press run
#924 [10:14] <pez> ok um
#925 [10:15] <MadRabbitt> it does not download
#926 [10:15] <tyteen4a03> MadRabbitt, are you downloading the Minecraft launcher via http://minecraft.net/download?
#927 [10:15] <MadRabbitt> i never get to run
#928 [10:15] <MadRabbitt> i go to the minecraft.net website and try to download from the screen prompt
#929 [10:16] <tyteen4a03> MadRabbitt, then what happens?
#930 [10:16] <MadRabbitt> it just says it cannot download
#931 [10:17] <tyteen4a03> MadRabbitt, are you downloading via Internet Explorer?
#932 [10:17] * worldmc [worldmc@notlogged] has quit. (Read error: Connection reset by peer)
#933 [10:17] <pez> try go on youtube and type minecraft for ftee
#934 [10:17] <pez> dowload
#935 [10:17] <MadRabbitt> i have tried every help screen.... following all prompts.... shutting off avg, firewall, all i can do then still wont download
#936 [10:18] <tyteen4a03> pez, do not advertise illegal Minecraft download instructions here, this is your first warning
#937 [10:18] <pez> if it says cant doewnloade come back to me
#938 [10:18] <tyteen4a03> MadRabbitt, can you download the file via Chrome?
#939 [10:18] <pez> oh soz just tried to see if the same thing would happen soz
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#941 [10:19] <MadRabbitt> i have not tried.... i don't know a lot of computer systems, i'm 52, just trying to purchase for my son and i to play on computer
#942 [10:19] <pez> is it illegal
#943 [10:19] <tyteen4a03> MadRabbitt, can you download the file via Chrome?
#944 [10:19] <MadRabbitt> i will try.... i will have to come back.... bbl.... will try now
#945 [10:20] <pez> tyteen im sorry
#946 [10:20] <pez> im a failure
#947 [10:20] <pez> no
#948 [10:20] <pez> i shall help
#949 [10:20] <pez> not illegaly
#950 [10:20] <pez> promise
#951 [10:21] <MadRabbitt> i don't see chrome download
#952 [10:21] <pez> go on google and go on
#953 [10:21] <tyteen4a03> MadRabbitt, you can get Chrome by using this link: http://google.com/landing/chrome
#954 [10:22] <pez> or do that
#955 [10:22] <tyteen4a03> uh I mean http://google.com/chrome
#956 [10:23] <MadRabbitt> k it's downloading
#957 [10:23] <pez> madrabbit do you have a email address
#958 [10:23] <pez> you need it for chrome
#959 [10:23] <WhereIsMySpoon> what
#960 [10:24] <WhereIsMySpoon> no you dont
#961 [10:24] <WhereIsMySpoon> its just a browser
#962 [10:24] <pez> dont you
#963 [10:24] <pez> oh
#964 [10:24] <WhereIsMySpoon> you can use a gmail address to sign into it so it can save bookmarks etc
#965 [10:24] <pez> let me check
#966 [10:24] <WhereIsMySpoon> but u dont need one
#967 [10:24] <tyteen4a03> pez, I suggest that you observe how other official helpers help people before trying to help yourself
#968 [10:24] <pez> i swear you do
#969 [10:24] <WhereIsMySpoon> you dont
#970 [10:24] <WhereIsMySpoon> 100%
#971 [10:24] <pez> ok
#972 [10:24] <tyteen4a03> pez, also, giving false information is a bannable offense, you have been warned
#973 [10:25] <tyteen4a03> pez, (in this case, WhereIsMySpoon is correct - you don't need an email address to install Chrome)
#974 [10:25] <pez> im sorry im leaving im just causing trouble
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#976 [10:25] <MadRabbitt> it's installed
#977 [10:26] <pez> sorry MadRabbitt
#978 [10:26] <tyteen4a03> MadRabbitt, ok, head to http://minecraft.net/download from there
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#981 [10:27] <MadRabbitt> ok it brought me to a menu of minecraft sites
#982 [10:27] <LadyValkyrie> My account was frozen due to my daughter trying to log in with an invalid password. How can I get the account unfrozen?
#983 [10:27] <tyteen4a03> LadyValkyrie, simply wait for a few hours
#984 [10:28] <tyteen4a03> LadyValkyrie, I think the latest account freeze window is two hours
#985 [10:28] <tyteen4a03> MadRabbitt, actually, just use this link:
#986 [10:28] <tyteen4a03> !client
#987 [10:28] <tyteen4a03> MadRabbitt, https://s3.amazonaws.com/MinecraftDownload/launcher/Minecraft.exe?44271111054443
#988 [10:28] <LadyValkyrie> Thanks tyteen
#989 [10:28] <tyteen4a03> LadyValkyrie, no problem
#990 [10:28] <tyteen4a03> LadyValkyrie, no problem
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#993 [10:29] <MadRabbitt> i think you did it
#994 [10:29] <MadRabbitt> it is working
#995 [10:30] * LadyValkyrie [LadyValkyrie@notlogged] has joined #minecrafthelp
#996 [10:30] <tyteen4a03> MadRabbitt, next time don't use Internet Explorer, it is known to suck in many dimensions
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#998 [10:30] <MadRabbitt> you did it.... i am so happy.... thanks so much
#999 [10:30] <tyteen4a03> MadRabbitt, no problem
#1000 [10:31] <MadRabbitt> very great.... thanks.... ttyl
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#1003 [10:33] <LadyValkyrie> Alright so I am a little concerned. I have 2 accounts and both of them are saying invalid password. The first, the one I just talked to tyteen about, is now locked due to my daughter trying to log in. When trying to log into the second account, I got an invalid password notification. How is it that both of these accounts all of a sudden are saying invalid password? My daughter and her friend were both on these accounts in M
#1004 [10:33] * Corin|Away is now known as Corin
#1005 [10:33] <LadyValkyrie> just last night *
#1006 [10:34] <tyteen4a03> LadyValkyrie, I'm not sure if your daughter locked the other one as well, but "invalid password" shouldn't come up as the errror
#1007 [10:34] <tyteen4a03> LadyValkyrie, are you logging in both accounts with your Mojang account email?
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#1011 [10:34] <LadyValkyrie> She didn't touch it since they had been logged in a few hours ago. I just tried logging in myself and they are too young to know how to change the password :)
#1012 [10:35] <LadyValkyrie> One does not have the email, was never migrated. The other is a nojang account, yes.
#1013 [10:35] <tyteen4a03> LadyValkyrie, (off-topic: probably a good idea to migrate, but let's not worry about that for now)
#1014 [10:36] <LadyValkyrie> Yeah I have to do that, but it is my original account so I never did anything to it... but I agree I should do that :)
#1015 [10:36] <tyteen4a03> LadyValkyrie, can you check your email to see if your daughter has accidentally asked for a password reset on the Mojang account one?
#1016 [10:36] * oldtopman [oldtopman@notlogged] has joined #minecrafthelp
#1017 [10:36] <WhereIsMySpoon> o/ topman
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#1019 [10:37] <LadyValkyrie> That is the one that is locked... I already sent the reset password email. I changed the password for the Mojang account.
#1020 [10:37] <tyteen4a03> LadyValkyrie, when you ask for a password reset, the current password becomes void
#1021 [10:37] <LadyValkyrie> correct, I am aware
#1022 [10:37] <tyteen4a03> LadyValkyrie, so for the Mojang account one, you will have to finish the password reset procedure
#1023 [10:37] <tyteen4a03> LadyValkyrie, now for the Minecraft.net one... hang on
#1024 [10:38] <LadyValkyrie> I have completed it. It gave me a message stating it was sucessfully changed
#1025 [10:38] <LadyValkyrie> kk
#1026 [10:38] <tyteen4a03> LadyValkyrie, and now it's saying Invalid password on the Mojang one?
#1027 [10:38] <tyteen4a03> LadyValkyrie, you're logging into the Standalone Launcher, right?
#1028 [10:38] <LadyValkyrie> That one is locked. Nothing I can do for that one for now.
#1029 [10:39] <LadyValkyrie> I changed the password and will try it after the 2 hr wait
#1030 [10:39] <tyteen4a03> LadyValkyrie, so there is nothing wrong with the Mojang account one, good. do you still need help on the Minecraft.net one?
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#1033 [10:42] <LadyValkyrie> It still says invalid password, when I try logging in. The password has been the same since Beta. I have not tried resetting it yet. Found it ironic that both account mysteriously are both having complications logging in when the girls were JUST in Minecraft literally 5 mins before I got on here. They were trying to upload their avatar skins and couldn't log into the Profile to load them.
#1034 [10:43] <tyteen4a03> LadyValkyrie, I'm confused, which account is giving you Invalid password, the Minecraft.net one?
#1035 [10:43] <tyteen4a03> (I know that both are giving out but the Mojang one you said that you would wait a bit)
#1036 [10:44] * frdmn is now known as frdmn|afk
#1037 [10:44] <LadyValkyrie> Both accounts. The Mojang account is locked. The non-Mojang (Account I have had since beta) is also giving me an invalid passord.
#1038 [10:44] <tyteen4a03> LadyValkyrie, and you're logging into Minecraft.net, correct?
#1039 [10:44] <LadyValkyrie> yes
#1040 [10:44] <LadyValkyrie> lol
#1041 [10:44] <tyteen4a03> LadyValkyrie, ok, just making sure that I don't need more coffee
#1042 [10:45] <LadyValkyrie> lol yeah I can get into game with no problem. Its the Minecraft.net site
#1043 [10:45] <LadyValkyrie> or the Majong site that I cannot log into for either account.
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#1045 [10:45] <tyteen4a03> LadyValkyrie, non-migrated Minecraft account cannot use Mojang account functions
#1046 [10:45] <tyteen4a03> LadyValkyrie, so the same set of account information can log you into the game, but not on Minecraft.net?
#1047 [10:47] <LadyValkyrie> correct, I just checked the accounts and they can both log into the game, but not the website. I am trying to log in to the Minecraft.net site to load the skins. I was in the Mojang site (with my@live.com account) since it wa saying invalid password and went through password recovery
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#1049 [10:48] <LadyValkyrie> I apologize, I am also working while working on this for the girls :)
#1050 [10:48] * jules [jules@notlogged] has joined #minecrafthelp
#1051 [10:48] <tyteen4a03> LadyValkyrie, it's ok, I'm working too so that makes us even :P
#1052 [10:48] <LadyValkyrie> An IT Never sleeps :P
#1053 [10:48] <LadyValkyrie> hehe
#1054 [10:48] <tyteen4a03> LadyValkyrie, correct, it is almost 0am here
#1055 [10:48] <LadyValkyrie> Would much rather your job ;)
#1056 [10:48] <jules> CAN SOMEONE HELP ME PLZ
#1057 [10:48] <LadyValkyrie> Oh my!!!
#1058 [10:48] <tyteen4a03> ??> jules scold/shout
#1059 [10:49] <VoxelHead> jules: (scold/shout) There is no need to yell. The acoustics in here are wonderful.
#1060 [10:49] <tyteen4a03> ??> jules ask
#1061 [10:49] <ravosk> can someone help me?, i have a account but i cant get to it anymore because i did forget password and i cant request a email for remind seem old email adress is deleted, what must i do?
#1062 [10:49] <VoxelHead> jules: (ask) Don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1063 [10:49] <VoxelHead> jules: (ask) If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1064 [10:49] <jules> ok
#1065 [10:49] <jules> basicly ive got mac
#1066 [10:49] <tyteen4a03> LadyValkyrie, strange... right now my guess would be that your account is stuck in some weird dimension
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#1068 [10:49] <LadyValkyrie> LOL!!!!
#1069 [10:49] <jules> and ive made a account
#1070 [10:49] <LadyValkyrie> Figures that would happen to me
#1071 [10:49] <tyteen4a03> LadyValkyrie, I would suggest a password reset on the Minecraft one, but firstly can you try something first:
#1072 [10:49] <jules> and ive got the demo page up
#1073 [10:49] <LadyValkyrie> I will just tell them they are stuck with their current skins for now
#1074 [10:49] <LadyValkyrie> sure
#1075 [10:49] <MinecraftdudeA> Why did mine craft disable my credit card?
#1076 [10:49] <tyteen4a03> LadyValkyrie, https://account.mojang.com/migrate
#1077 [10:50] <jules> and it asks for a username, so i enter my email i used and password and it says not downloaded
#1078 [10:50] <jules> any ideas ?
#1079 [10:50] <LadyValkyrie> lol yes I will migrate the acct don't worry :)
#1080 [10:50] <tyteen4a03> MinecraftdudeA, Minecraft did not, you need to call up your bank and ask them to allow International transactions
#1081 [10:50] <tyteen4a03> LadyValkyrie, no, don't yet
#1082 [10:50] <tyteen4a03> LadyValkyrie, I just want to make sure whether you can log into that page with your current account credentials
#1083 [10:50] <jules> i havent bought it yet
#1084 [10:50] <LadyValkyrie> let me try
#1085 [10:50] <tyteen4a03> jules, are you using the Standalone Launcher to try the demo?
#1086 [10:50] <jules> this is the demo I'm talking about
#1087 [10:50] <jules> how do i do that ??
#1088 [10:50] <MinecraftdudeA> Would it be easier to just purchase a prepaid card?
#1089 [10:51] <LadyValkyrie> My Mojang account is the one that is frozen :(
#1090 [10:51] <tyteen4a03> LadyValkyrie, no, the Minecraft.net one
#1091 [10:51] <LadyValkyrie> kk trying
#1092 [10:51] <jules> ??
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#1094 [10:51] <tyteen4a03> MinecraftdudeA, if you plan to purchase more things with the credit card, I'd suggest that you get a PayPal account instead
#1095 [10:51] <tyteen4a03> jules, http://minecraft.net/demo
#1096 [10:51] <CrusaderDeleters> Lookie tyteen go.
#1097 [10:51] <LadyValkyrie> tyteen, no I cannoty
#1098 [10:51] <LadyValkyrie> cannot*
#1099 [10:52] <tyteen4a03> LadyValkyrie, yup, your account is stuck in a weird dimension
#1100 [10:52] <ravosk> i have problem i forgot my minecraft password and wanna ask for remind but same time i cant because the email where account is registerd on is deleted. someone know what i must do?
#1101 [10:52] <tyteen4a03> LadyValkyrie, usually caused by an accident migration or Mojang server derping
#1102 [10:52] <jules> and can i have a link for a mac downloaf
#1103 [10:52] <jules> download
#1104 [10:52] <LadyValkyrie> Yeah no worries... they are happy as long as they can still get in game. Skins can wait
#1105 [10:52] <tyteen4a03> jules, the demo does not currently work for Standalone Launcher
#1106 [10:53] <tyteen4a03> LadyValkyrie, I would suggest emailing Mojang to ask for a manual migrating with your username and your transaction ID
#1107 [10:53] <tyteen4a03> ??> LadyValkyrie mojang/email
#1108 [10:53] <VoxelHead> LadyValkyrie: (mojang/email) You can email Mojang by going here: http://help.mojang.com/customer/portal/emails/new
#1109 [10:53] <LadyValkyrie> tyteen, you ROCK!!! If I have any issues later, you will see me back in here :P
#1110 [10:53] <jules> what ??
#1111 [10:53] <tyteen4a03> LadyValkyrie, no problem :)
#1112 [10:53] <LadyValkyrie> kk will do that
#1113 [10:53] <tyteen4a03> jules, you can access the demo by going here: http://minecraft.net/demo\
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#1115 [10:53] <tyteen4a03> jules, you can access the demo by going here: http://minecraft.net/demo
#1116 [10:53] <tyteen4a03> ravosk, I am still reading your question
#1117 [10:54] <tyteen4a03> ravosk, you will have to email Mojang for a manual password reset, with your current Mojang account email, your new email and your transaction ID you get when you buy Minecraft
#1118 [10:54] <tyteen4a03> ??> ravosk mojang/email
#1119 [10:54] <VoxelHead> ravosk: (mojang/email) You can email Mojang by going here: http://help.mojang.com/customer/portal/emails/new
#1120 [10:54] <jules> when i go on the demo it loads then goes blank ???
#1121 [10:54] <ravosk> k thnx
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#1123 [10:54] <evan> When I open to lan, do i alwals have the same number?
#1124 [10:55] <CrusaderDeleters> Evan: What do you mean number?
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#1126 [10:55] <tyteen4a03> evan, do you mean IP address?
#1127 [10:55] <tyteen4a03> jules, what OSX version are you on, and what browser are you using?:
#1128 [10:55] <jules> im using saferi
#1129 [10:55] <jules> ill check
#1130 [10:55] <jules> 10.7.5
#1131 [10:55] <evan> I mean the number for multiplayer
#1132 [10:56] <tyteen4a03> evan, does the "number" look like this: 192.168.0.4
#1133 [10:56] <evan> yes
#1134 [10:56] <tyteen4a03> jules, Java is not enabled in Safari by default since OSX 10.7
#1135 [10:56] <tyteen4a03> evan, that is your IP address
#1136 [10:56] <CrusaderDeleters> Internal IP*
#1137 [10:56] <jules> i enabled it
#1138 [10:56] <tyteen4a03> evan, it may change, it may not - do you want to know how to tell?
#1139 [10:56] <evan> yes
#1140 [10:56] <Calinou> evan: windows+R, type in "cmd", type "ipconfig", look at "IPv4 address"
#1141 [10:56] <tyteen4a03> jules, try playing the demo with Chrome first
#1142 [10:56] <Calinou> that's how you can know your internal IP on windows
#1143 [10:56] <jules> wait lemme check if i did
#1144 [10:57] <tyteen4a03> evan, can you try that now?
#1145 [10:57] <jules> do you know how i enable
#1146 [10:57] <Calinou> by the way in your router's configuration you can set yourself a fixed internal IP
#1147 [10:57] <evan> ok
#1148 [10:57] <tyteen4a03> jules, I'm afraid I don't have the information right now, can you try playing the demo with Chrome first
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#1150 [10:58] <jules> ok ill brb downloading chrome right now and yourll have to give me link again, please
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#1152 [10:58] <MinecraftdudeA> alright thank you
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#1154 [10:59] <tyteen4a03> ??> jules demo
#1155 [10:59] <VoxelHead> jules: (demo) You can access a demo version of minecraft, completely free of charge, by visiting http://www.minecraft.net/demo via your browser. The demo on the downloadable launcher has known problems.
#1156 [10:59] <CrusaderDeleters> Oh crap
#1157 [10:59] <jules> yhh once i tell you to
#1158 [10:59] <CrusaderDeleters> I got to answer my secret question, and I forgot who my favorite actor was! D:
#1159 [11:00] <tyteen4a03> CrusaderDeleters, heh
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#1162 [11:00] <CrusaderDeleters> First time logging in from this computer? I hope they mean first time today. :I
#1163 [11:00] <CrusaderDeleters> Oh, I feel like an idiot. They asked favorite MOVIE
#1164 [11:01] * worldmc|off is now known as worldmc
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#1168 [11:04] <Ineedhelppls> I need help I can't log in to minecraft. I just bought the pre paid card and redeemed it but I can't log in.
#1169 [11:04] <tyteen4a03> Ineedhelppls, what happens when you try?
#1170 [11:04] <Ineedhelppls> I get "log in failed"
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#1173 [11:05] <Ineedhelppls> under my mojang profile is minecraft supposed to show up under the My Games section?
#1174 [11:05] <CrusaderDeleters> Yes
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#1176 [11:06] <jules> ok i need link please
#1177 [11:06] <jules> demo link
#1178 [11:06] <CrusaderDeleters> www.minecraft.net/demo
#1179 [11:06] <jules> for mac
#1180 [11:06] <CrusaderDeleters> %%
#1181 [11:06] <CrusaderDeleters> ^^*
#1182 [11:06] <Ineedhelppls> any idea why I don't have it showing up under my games?
#1183 [11:07] <CrusaderDeleters> Ineedhelppls: What username did you migrate?
#1184 [11:07] <Ineedhelppls> don't have a minecraft account only made a mojang account
#1185 [11:07] * Zachoz [Zachoz@notlogged] has joined #minecrafthelp
#1186 [11:08] <CrusaderDeleters> Oh
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#1189 [11:08] <CrusaderDeleters> I believe you needed to make a minecraft.net account first, and then migrate that account
#1190 [11:09] <tyteen4a03> CrusaderDeleters, actually, no
#1191 [11:09] <tyteen4a03> Ineedhelppls, under your My Game section, do you see your gift code?
#1192 [11:09] <CrusaderDeleters> Ergh, that's why I needed you, tyteen. :P
#1193 [11:09] <tyteen4a03> CrusaderDeleters, you should stick here more
#1194 [11:10] <CrusaderDeleters> I think I'm online 24/7, but I'm busy. :c
#1195 [11:10] <Ineedhelppls> My Gift Codes Redeem Gift Code or Prepaid Card
#1196 [11:10] <Ineedhelppls> all I have
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#1198 [11:10] <tyteen4a03> Ineedhelppls, there is no Minecraft under My Games, right?
#1199 [11:10] <Ineedhelppls> no
#1200 [11:11] <tyteen4a03> Ineedhelppls, you might have redeemed your code incorrectly, or the gift code got stuck in a weird dimension
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#1202 [11:11] <tyteen4a03> Ineedhelppls, send an email to Mojang for manual redemption, including your Mojang account and your gift code
#1203 [11:11] <tyteen4a03> ??> Ineedhelppls mojang/email
#1204 [11:11] <VoxelHead> Ineedhelppls: (mojang/email) You can email Mojang by going here: http://help.mojang.com/customer/portal/emails/new
#1205 [11:11] <CrusaderDeleters> You like to say Wierd Dimension, huh, tyteen?
#1206 [11:12] <tyteen4a03> CrusaderDeleters, what else can you say really
#1207 [11:12] <CrusaderDeleters> Bugged out?
#1208 [11:12] <CrusaderDeleters> :P
#1209 [11:12] <tyteen4a03> CrusaderDeleters, "your account is bugged out!"
#1210 [11:13] <CrusaderDeleters> "the gift code is bugged out!"
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#1212 [11:13] <CrusaderDeleters> Sounds so groovy
#1213 [11:14] <Destryker_> Does anyone know if I can synch my paid laptop account to my paid ipad and iphone app account? Thanks.
#1214 [11:15] <tyteen4a03> Destryker_, Minecraft for PC and Minecraft Pocket Edition are two separate games
#1215 [11:15] <Destryker_> ok Thanks. So they can't be incorporated into one another then correct..
#1216 [11:15] <tyteen4a03> Destryker_, correct
#1217 [11:15] <Destryker_> OK thank you.
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#1219 [11:16] <Ineedhelppls> how long does it usually take to get an email response from mojang?
#1220 [11:16] <jules_> can i have a download link for mac os x
#1221 [11:17] <Destryker_> For the laptop version, do you know how to download the Gunmod, Mutant Zombie Mod, Mutant Creeper Mod, and the More Herobrine Mod?
#1222 [11:17] <Necrodoom> the.. laptop version?
#1223 [11:17] <Destryker_> Sorry PC
#1224 [11:17] <Destryker_> Sorry PC
#1225 [11:18] * jules_ [jules_@notlogged] has left #minecrafthelp
#1226 [11:18] <Necrodoom> we dont support mods here
#1227 [11:18] * jules_ [jules_@notlogged] has joined #minecrafthelp
#1228 [11:18] <Necrodoom> youd need to google these mods to see how
#1229 [11:18] <jules_> CAN SOMEONE HELP
#1230 [11:19] <Destryker_> Great! Thanks. Enjoy.
#1231 [11:19] <CrusaderDeleters> Jules, we don't have the Mac OS X download.
#1232 [11:19] <jules_> what is it not out for mac ?
#1233 [11:20] <Ineedhelppls> https://s3.amazonaws.com/MinecraftDownload/launcher/Minecraft.zip try that
#1234 [11:20] <CrusaderDeleters> I'm saying /WE/, the people here at #Minecrafthelp, does not have the link
#1235 [11:20] <CrusaderDeleters> Oh, the Minecraft launcher?
#1236 [11:20] <CrusaderDeleters> !kick CrusaderDeleters
#1237 [11:20] * combatcub [combatcub@notlogged] has joined #minecrafthelp
#1238 [11:20] <worldmc> lolwut?
#1239 [11:21] <CrusaderDeleters> Don't ask. XD
#1240 [11:21] <Ineedhelppls> how long does it usually take to get a response from mojang?
#1241 [11:21] <Ineedhelppls> email
#1242 [11:21] * Gilded_Knight [Gilded_Knight@notlogged] has joined #minecrafthelp
#1243 [11:21] * combatcub [combatcub@notlogged] has quit. (Client Quit)
#1244 [11:21] <worldmc> Ineedhelppls, http://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#1245 [11:22] <worldmc> ??< mac/client
#1246 [11:22] <tyteen4a03> CrusaderDeleters, ^
#1247 [11:22] <CrusaderDeleters> ?
#1248 [11:22] <worldmc> do that yahd
#1249 [11:22] <tyteen4a03> CrusaderDeleters, we do have a link for Mac downloads
#1250 [11:23] <worldmc> yep
#1251 [11:23] <CrusaderDeleters> I know, I thought he/she meant for downloading the Operating System itself.
#1252 [11:23] * Diablodoc [Diablodoc@notlogged] has quit. (Read error: Connection reset by peer)
#1253 [11:24] <worldmc> okay..
#1254 [11:24] * Diablodoc [Diablodoc@notlogged] has joined #minecrafthelp
#1255 [11:27] * Ramen is now known as Ramen|Afk
#1256 [11:27] * mickbarz39 [mickbarz39@notlogged] has joined #minecrafthelp
#1257 [11:27] <mickbarz39> please help me!
#1258 [11:27] <mickbarz39> Mojang, When I tried redeeming my account, it took me to a page that said, "We have sent you a verification e-mail, go to your inbox now!" so I did. I clicked the link to create a profile, and it took me to a page that said, "You have an unredeemed copy of Minecraft," and a button that said, "Create Minecraft Profile." I clicked on that and it took me to a blank page reading {"error":"Too many failed redemption attempts."} I h
#1259 [11:28] * KaptenA [KaptenA@notlogged] has joined #minecrafthelp
#1260 [11:28] <Deas> mickbarz39: we ain't mojang, we are simple voleenters
#1261 [11:28] <mickbarz39> Mojang, When I tried redeeming my account, it took me to a page that said, "We have sent you a verification e-mail, go to your inbox now!" so I did. I clicked the link to create a profile, and it took me to a page that said, "You have an unredeemed copy of Minecraft," and a button that said, "Create Minecraft Profile." I clicked on that and it took me to a blank page reading {"error":"Too many failed redemption attempts."} I h
#1262 [11:28] <CrusaderDeleters> ??> Dont/spam
#1263 [11:28] <Deas> lol CrusaderDeleters
#1264 [11:28] <mickbarz39> I have puchased it. How can I create an account?
#1265 [11:28] <CrusaderDeleters> ??> mickbarz39 Dont/spam
#1266 [11:28] <mickbarz39> soory
#1267 [11:29] <mickbarz39> sorry
#1268 [11:29] <CrusaderDeleters> Voxel, stop messing up! D:
#1269 [11:29] * osuka_ [osuka_@notlogged] has joined #minecrafthelp
#1270 [11:29] <mickbarz39> can someone help me!
#1271 [11:29] <mickbarz39> PLEASE
#1272 [11:29] <Deas> mickbarz39: CALM DOWN
#1273 [11:29] <mickbarz39> IM DESPARATE
#1274 [11:29] <CrusaderDeleters> Mick: pastebin the error please.
#1275 [11:29] <mickbarz39> how?
#1276 [11:29] <mickbarz39> what is pastebin
#1277 [11:29] <osuka_> ??pastebin > mickbarz39
#1278 [11:30] <CrusaderDeleters> ??> mickbarz39 patience
#1279 [11:30] <VoxelHead> mickbarz39: (patience) Please be patient when waiting for a response. Many of the helpers here are helping in their free time at school or work, and often get called away.
#1280 [11:30] <VoxelHead> mickbarz39: (patience) In short, your supplications will be answered, in the order in which they are received.
#1281 [11:30] <osuka_> I /always/ get that wrong.
#1282 [11:30] * pez [pez@notlogged] has quit. (Ping timeout: 180 seconds)
#1283 [11:30] <osuka_> ??> mickbarz39 pastebin
#1284 [11:30] <VoxelHead> mickbarz39: (pastebin) Pastebin is a service run at http://www.pastebin.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click 'Submit', and give us the URL the site takes you to, and we can see what you have pasted.
#1285 [11:30] <mickbarz39> i know, i just want to start playing
#1286 [11:30] <tyteen4a03> osuka_, bot/help
#1287 [11:30] <osuka_> there you go.
#1288 [11:30] <CrusaderDeleters> Osuka: You'll get it.
#1289 [11:30] <mickbarz39> ok, thanks!
#1290 [11:31] <osuka_> CrusaderDeleters: Yeah, I hope so =p
#1291 [11:31] <Deas> ??> Deas bot/help
#1292 [11:31] <VoxelHead> Deas: (bot/help) To use this service, there are several commands. ?? will answer a FAQ in-channel. ??< will privately send you the answer to a FAQ. ??> will answer a FAQ in channel with attention to the person you specify. ??>> will do the same, only privately
#1293 [11:31] <VoxelHead> Deas: (bot/help) For a list of FAQs I can answer (or more accurately, a link to one), check the keyword 'index' with '??< index'
#1294 [11:32] <mickbarz39> i just pasted it
#1295 [11:32] <CrusaderDeleters> Give us the link, please?
#1296 [11:32] <osuka_> Give us the link.
#1297 [11:32] <mickbarz39> http://pastebin.com/aHC1NM2X
#1298 [11:32] <osuka_> damn you ninja
#1299 [11:32] <mickbarz39> there you go
#1300 [11:32] <mickbarz39> can you try to help me?
#1301 [11:33] <CrusaderDeleters> Will do.
#1302 [11:33] <CrusaderDeleters> So you attempted this once?
#1303 [11:33] <mickbarz39> yes
#1304 [11:33] <CrusaderDeleters> Does anyone else play minecraft in your house?
#1305 [11:33] <mickbarz39> yes
#1306 [11:34] <CrusaderDeleters> Perhaps they may have tried random codes to see if he could obtain a free account.
#1307 [11:34] <mickbarz39> no
#1308 [11:34] <osuka_> Everybody lies.
#1309 [11:34] <mickbarz39> we used our own code
#1310 [11:34] <mickbarz39> i swear
#1311 [11:34] <osuka_> OK, how many times?
#1312 [11:34] <mickbarz39> ONCE
#1313 [11:35] <CrusaderDeleters> For each person?
#1314 [11:35] <osuka_> No, not the last link, the other link
#1315 [11:35] <osuka_> The older one
#1316 [11:35] <mickbarz39> no we used the same code for both people, but the other person got it like a year ago
#1317 [11:35] <CrusaderDeleters> You can only use one code once. ;)
#1318 [11:35] <osuka_> So there's your problem, lol
#1319 [11:35] <mickbarz39> which link?
#1320 [11:35] <osuka_> That's one code per account
#1321 [11:36] <osuka_> you can only use a code once, mate.
#1322 [11:36] <mickbarz39> wait you have to use two credit cards?
#1323 [11:36] <CrusaderDeleters> Oh, those accounts.
#1324 [11:36] <mickbarz39> i didnt use the prepaid card
#1325 [11:36] <CrusaderDeleters> I thought you were referring to minecraft accounts.
#1326 [11:36] <mickbarz39> no
#1327 [11:36] <CrusaderDeleters> You can buy two codes from the same account.
#1328 [11:36] <mickbarz39> i dont understand
#1329 [11:37] <mickbarz39> i didnt buy a code or anything
#1330 [11:37] <osuka_> You have to buy the game twice (one for each account)
#1331 [11:37] <mickbarz39> I DID
#1332 [11:37] <mickbarz39> here is where it took me and i clicked the button
#1333 [11:37] <mickbarz39> https://account.mojang.com/redeem
#1334 [11:37] <mickbarz39> does it work for you
#1335 [11:38] <mickbarz39> HELLO?
#1336 [11:38] <mickbarz39> oh crap
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#1338 [11:39] * mickbarz39 [mickbarz39@notlogged] has quit. (Quit: Web client closed)
#1339 [11:41] * benhunter09 is now known as [away]hunter09
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#1341 [11:43] <tyteen4a03> ...what just happened?
#1342 [11:44] <tyteen4a03> CrusaderDeleters, osuka_, whatever just happeneD?
#1343 [11:44] <tyteen4a03> d?
#1344 [11:44] * frdmn|afk is now known as frdmn
#1345 [11:44] <Necrodoom> nothing?
#1346 [11:44] <osuka_> dunno lol
#1347 [11:44] * acmfan [acmfan@notlogged] has quit. (Ping timeout: 380 seconds)
#1348 [11:44] <osuka_> What about?
#1349 [11:44] <Destryker_> Anyone kno if www.ilivid.com is safe to download from?
#1350 [11:44] <Necrodoom> .log
#1351 [11:44] <CrusaderDeleters> I got distracted, I came back about two minutes later, going to reply, then he/she was gone.
#1352 [11:44] <Necrodoom> tyteen4a03: try .log
#1353 [11:44] <tyteen4a03> .log
#1354 [11:44] <tyteen4a03> Necrodoom, I read
#1355 [11:45] <osuka_> .log
#1356 [11:45] * Steve[MBA] [Steve[MBA]@notlogged] has joined #minecrafthelp
#1357 [11:45] <tyteen4a03> osuka_, CrusaderDeleters: when email verification fails, you should ask him to send an email to Mojang for a manual redemption, with his email and the gift code
#1358 [11:45] <osuka_> I was gonna do that
#1359 [11:45] <osuka_> but, uh... I didn't for some reason
#1360 [11:45] <osuka_> I was a bit unsure. Thanks anyway :)
#1361 [11:45] <tyteen4a03> is email servers derping?
#1362 [11:46] <CrusaderDeleters> I was actually going to ask him/her verification of aspects, such as "So, you bought two codes...", but he/she left.
#1363 [11:46] <CrusaderDeleters> http://imgur.com/kqbuXzZ
#1364 [11:46] <tyteen4a03> this is like the third time email verification derped
#1365 [11:46] <CrusaderDeleters> How long of the timespan?
#1366 [11:46] <tyteen4a03> CrusaderDeleters, you need to enable join/quit again
#1367 [11:46] <tyteen4a03> CrusaderDeleters, for one hour
#1368 [11:47] <CrusaderDeleters> I never enabled or disabled. Q_Q
#1369 [11:47] * Diablodoc [Diablodoc@notlogged] has quit. (Ping timeout: 195 seconds)
#1370 [11:47] <tyteen4a03> CrusaderDeleters, for some reason your client doesn't show join/quit, and you need to fix
#1371 [11:47] * nono4580 [nono4580@notlogged] has joined #minecrafthelp
#1372 [11:47] <nono4580> hello
#1373 [11:48] <tyteen4a03> hi nono4580
#1374 [11:48] <CrusaderDeleters> It's been on conference mode only for the larger chats.
#1375 [11:48] <nono4580> i need help
#1376 [11:48] <tyteen4a03> ??> nono4580 ask
#1377 [11:48] <VoxelHead> nono4580: (ask) Don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1378 [11:48] <VoxelHead> nono4580: (ask) If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1379 [11:48] <tyteen4a03> CrusaderDeleters, you will want to turn it off here
#1380 [11:48] <nono4580> who can speeak german
#1381 [11:48] <tyteen4a03> CrusaderDeleters, you will want to know whether the person asking for help left
#1382 [11:49] <CrusaderDeleters> I don't know how to turn conference mode off. :L
#1383 [11:49] <tyteen4a03> nono4580, unfortunately I don't
#1384 [11:49] * nick22dude [nick22dude@notlogged] has joined #minecrafthelp
#1385 [11:49] <nono4580> my minecraft can't starting
#1386 [11:49] * vlhfan [vlhfan@notlogged] has quit. (Quit: Bai, y'all!)
#1387 [11:49] <osuka_> CrusaderDeleters: chatzilla or what?
#1388 [11:49] * acmfan [acmfan@notlogged] has joined #minecrafthelp
#1389 [11:49] <nono4580> when i start minecraft all its black
#1390 [11:49] <CrusaderDeleters> Googled and found
#1391 [11:49] * nick22dude [nick22dude@notlogged] has quit. (Client Quit)
#1392 [11:50] <tyteen4a03> nono4580, has Minecraft worked before?
#1393 [11:50] <tyteen4a03> CrusaderDeleters, just use hexchat
#1394 [11:50] <nono4580> yes it has
#1395 [11:50] <tyteen4a03> ??> nono4580 forceupdate
#1396 [11:50] <VoxelHead> nono4580: (forceupdate) You may need to reinstall the locally installed files that Minecraft puts into place.
#1397 [11:50] <VoxelHead> nono4580: (forceupdate) To do so, start Minecraft, press 'Options' (above the 'Login' button), Press 'Force update!', then press 'Done', and login to Minecraft. See http://i.imgur.com/5b09B.png for visual instructions.
#1398 [11:50] <CrusaderDeleters> I like Chatzilla, and this should have fixed the problem.
#1399 [11:50] <tyteen4a03> good
#1400 [11:51] <nono4580> tyteen4a03 whats forceupdate
#1401 [11:51] <tyteen4a03> nono4580, follow the instructions by VoxelHead
#1402 [11:52] <osuka_> CrusaderDeleters: I like it too, just had problema with conference mode which were solved by setting the minimum users to over 9000
#1403 [11:52] * matthewl [matthewl@notlogged] has joined #minecrafthelp
#1404 [11:52] <nono4580> what the hell?
#1405 [11:52] <CrusaderDeleters> Or 0, which is never
#1406 [11:53] <nono4580> i need help with minecraft its crashed
#1407 [11:53] <tyteen4a03> ??> nono4580 forceupdate
#1408 [11:53] <VoxelHead> nono4580: (forceupdate) You may need to reinstall the locally installed files that Minecraft puts into place.
#1409 [11:53] <VoxelHead> nono4580: (forceupdate) To do so, start Minecraft, press 'Options' (above the 'Login' button), Press 'Force update!', then press 'Done', and login to Minecraft. See http://i.imgur.com/5b09B.png for visual instructions.
#1410 [11:53] <tyteen4a03> nono4580, please follow the instructions posted by VoxelHead
#1411 [11:53] * ac3xx [ac3xx@notlogged] has joined #minecrafthelp
#1412 [11:53] <nono4580> ok thank you
#1413 [11:53] * Ineedhelppls [Ineedhelppls@notlogged] has quit. (Quit: Web client closed)
#1414 [11:53] <matthewl> hey guys im having trouble with my minecraft. Rnadomly the game will pause for me as if I had pressed escape even though I hadn't. My character will also move about randomly, even with my not pressing anything as if they keys are stuck. Im also getting several second lag freezes. Can anyone help?
#1415 [11:53] <CrusaderDeleters> Is this classic?
#1416 [11:54] <matthewl> ?
#1417 [11:54] <CrusaderDeleters> Are you playing minecraft classic?
#1418 [11:54] * [away]hunter09 is now known as benhunter09
#1419 [11:54] <matthewl> minecraft vanilla yes
#1420 [11:54] <matthewl> happens both single player and multiplayer
#1421 [11:54] <nono4580> its"will force" whats that?
#1422 [11:55] <CrusaderDeleters> Nono: Just log in, and it will redownload all the minecraft files.
#1423 [11:55] <tyteen4a03> nono4580, do you see a button called "Force Update!"?
#1424 [11:55] <matthewl> can anyone help me then?
#1425 [11:55] <CrusaderDeleters> tyteen4a03: He already pressed it. It's now "Will force"
#1426 [11:55] <tyteen4a03> ok
#1427 [11:55] <nono4580> yes i have click on that
#1428 [11:55] <tyteen4a03> matthewl, has Minecraft worked normally before?
#1429 [11:55] * jules [jules@notlogged] has quit. (Quit: Web client closed)
#1430 [11:55] * Tusky_Husky [Tusky_Husky@notlogged] has joined #minecrafthelp
#1431 [11:56] <matthewl> tyteen, yes it has ive played for like a year and this started happening a few days ago
#1432 [11:56] <tyteen4a03> matthewl, what did you install before it started shaking?
#1433 [11:57] <matthewl> nothing i dont think
#1434 [11:57] * Tusky_Husky [Tusky_Husky@notlogged] has quit. (Client Quit)
#1435 [11:57] <nono4580> can i click done
#1436 [11:57] <nono4580> ???
#1437 [11:57] <tyteen4a03> nono4580, yes
#1438 [11:57] <matthewl> might have been a windows update
#1439 [11:57] * nick781 [nick781@notlogged] has joined #minecrafthelp
#1440 [11:57] <nono4580> thank you
#1441 [11:57] <matthewl> however ive doen a system restore taking me back about a week and it was still bad then
#1442 [11:57] <matthewl> ive tried updating java, different versions of java etc
#1443 [11:57] <nick781> As soon as I login in the Launcher, the window goes black. Help?
#1444 [11:57] <matthewl> done*
#1445 [11:58] <osuka_> nick781: try a force update
#1446 [11:58] <tyteen4a03> ??> matthewl forceupdate
#1447 [11:58] <VoxelHead> matthewl: (forceupdate) You may need to reinstall the locally installed files that Minecraft puts into place.
#1448 [11:58] <VoxelHead> matthewl: (forceupdate) To do so, start Minecraft, press 'Options' (above the 'Login' button), Press 'Force update!', then press 'Done', and login to Minecraft. See http://i.imgur.com/5b09B.png for visual instructions.
#1449 [11:58] <matthewl> done that like 10 times
#1450 [11:58] <tyteen4a03> nick781, has Minecraft worked before?
#1451 [11:58] <tyteen4a03> matthewl, strange
#1452 [11:58] <nick781> osuka-how?
#1453 [11:58] * AKKKAY [AKKKAY@notlogged] has joined #minecrafthelp
#1454 [11:58] <tyteen4a03> osuka_, don't assume that Minecraft has worked before
#1455 [11:58] <matthewl> last night i came on and someone told me me to update lwjgl
#1456 [11:58] <tyteen4a03> nick781, has Minecraft worked before?
#1457 [11:58] <matthewl> which i did
#1458 [11:58] <tyteen4a03> matthewl, have you done that?
#1459 [11:58] <tyteen4a03> oh\
#1460 [11:58] <nono4580> matthewl force update http://i.imgur.com/5b09B.png
#1461 [11:59] <matthewl> but then minecraft wouldnt load
#1462 [11:59] <nick781> tyteen4a03 no
#1463 [11:59] <matthewl> so i force updated
#1464 [11:59] * AKKKAY [AKKKAY@notlogged] has quit. (Client Quit)
#1465 [11:59] <matthewl> and it fixed
#1466 [11:59] <matthewl> and then i came on today and it had broken again
#1467 [11:59] <matthewl> so i tried doing the same to fix and it wouldnt work
#1468 [11:59] <nono4580> it works thank you
#1469 [11:59] <tyteen4a03> nick781, Windows I presume?
#1470 [11:59] <tyteen4a03> nono4580, no problem
#1471 [11:59] <jules_> can someone help me plx
#1472 [11:59] <jules_> tyteen
#1473 [11:59] <matthewl> ive force updated loads of time
#1474 [11:59] <tyteen4a03> jules_, yes?
#1475 [11:59] <nick781> tyteen4a03 yes,
#1476 [11:59] <osuka_> jules_: don't ask to ask.
#1477 [11:59] <nick781> Windows 7
#1478 [12:00] <tyteen4a03> ??> nick781 win/dxdiag/bat
#1479 [12:00] <VoxelHead> nick781: (win/dxdiag/bat) Please download this file. Save it anywhere and run it. After a while it will show you a textfile. Paste the contents of that file on www.pastebin.com copy the link you are sent to, and paste it to us.
#1480 [12:00] <VoxelHead> nick781: (win/dxdiag/bat) Windows DxDiag Collector: http://mcfaq.hfbgaming.com/tools/CreateDxdiag.bat
#1481 [12:00] <tyteen4a03> osuka_, throw factoids
#1482 [12:00] <matthewl> tyteen, any ideas then for a fix?
#1483 [12:01] <osuka_> tyteen4a03: k, will do :)
#1484 [12:01] <tyteen4a03> matthewl, I'm not sure how to fix... as MC worked before and now it suddenly stops working
#1485 [12:01] <matthewl> :(
#1486 [12:01] <tyteen4a03> matthewl, you can try going to .minecraft folder and delete the options.txt
#1487 [12:02] <matthewl> ive deleted the whole minecraft folder and re downloaded
#1488 [12:02] * PHIL_ [PHIL_@notlogged] has joined #minecrafthelp
#1489 [12:02] <tyteen4a03> matthewl, it looks like something is interfering
#1490 [12:02] <tyteen4a03> matthewl, can you update LWJGL again?
#1491 [12:02] <matthewl> ive tried that a few times now
#1492 [12:02] * jules_ [jules_@notlogged] has quit. (Ping timeout: 180 seconds)
#1493 [12:02] <tyteen4a03> matthewl, this time, also get a crash report
#1494 [12:03] <tyteen4a03> ??> matthewl crashreport
#1495 [12:03] <VoxelHead> matthewl: (crashreport) How to get a crash report: http://www.minecraftwiki.net/wiki/Crash#How_to_get_a_crash_report
#1496 [12:03] <matthewl> a crash report?
#1497 [12:03] <matthewl> o
#1498 [12:03] <matthewl> minecraft doesnt actually crash though?
#1499 [12:03] <matthewl> just glitches and bugs
#1500 [12:03] <nick781> <tyteen4a03> http://pastebin.com/xHT2aS5N
#1501 [12:04] <PHIL_> I NEW i CANT GET MOD LOADER TO WORK IN MY SON'S MINECRAFT
#1502 [12:04] <tyteen4a03> PHIL_, please turn off your Caps Lock
#1503 [12:04] <tyteen4a03> ??> PHIL_ mods
#1504 [12:04] <PHIL_> Ok
#1505 [12:04] <VoxelHead> PHIL_: (mods) This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1506 [12:04] <VoxelHead> PHIL_: (mods) For single player mods, contact the mod's creator or try http://tiny.cc/modinstall for general installation instructions. For bukkit help, use #bukkit; you can also search Google for a mod's installation instructions.
#1507 [12:04] <tyteen4a03> matthewl, you said that updating LWJGL crashed your Minecraft
#1508 [12:04] <matthewl> no
#1509 [12:04] <matthewl> i meant
#1510 [12:04] * [L] [[L]@notlogged] has joined #minecrafthelp
#1511 [12:05] <matthewl> after updating and i try go onto minecraft a lot of the time it wont load
#1512 [12:05] <matthewl> like the loading bar gets 90%
#1513 [12:05] <matthewl> and gets stuck
#1514 [12:05] <matthewl> sometimes it does load though but it hasnt fixed it
#1515 [12:05] <Calinou> matthewl: disable AVG's link scanner
#1516 [12:05] <matthewl> how do i do that?
#1517 [12:05] <nick781> Matthew, I was having the same issue. Does your window go black after a while?
#1518 [12:05] <nick781> http://pastebin.com/xHT2aS5N
#1519 [12:05] <nick781> http://pastebin.com/xHT2aS5N
#1520 [12:05] <nick781> http://pastebin.com/xHT2aS5N
#1521 [12:05] <nick781> http://pastebin.com/xHT2aS5N
#1522 [12:06] <nick781> http://pastebin.com/xHT2aS5N
#1523 [12:06] <tyteen4a03> nick781, don't
#1524 [12:06] <tyteen4a03> ??> nick781 gpu/nvidia
#1525 [12:06] <matthewl> calinou, what will disabling the link scanner do?
#1526 [12:06] <VoxelHead> nick781: (gpu/nvidia) You can get drivers for NVIDIA video cards here: http://www.nvidia.com/Download/index.aspx
#1527 [12:06] <tyteen4a03> matthewl, do you have AVG installed?
#1528 [12:06] <matthewl> yes
#1529 [12:06] <tyteen4a03> matthewl, ah, explains the crash
#1530 [12:07] <tyteen4a03> matthewl, disable AVG or even better, uninstall it and get Avast instead
#1531 [12:07] <matthewl> its been fine with avg though
#1532 [12:07] <tyteen4a03> matthewl, AVG is known to crash Minecraft
#1533 [12:07] <tyteen4a03> but otherwise AVG just sucks
#1534 [12:07] <matthewl> and will avg be responsible for the random moving around and pressing escape?
#1535 [12:08] <matthewl> or just the not loading?
#1536 [12:08] <tyteen4a03> matthewl, I'm not sure, we'll see after the lwjgl update
#1537 [12:08] <tyteen4a03> matthewl, the latter
#1538 [12:08] <matthewl> ill try a lwjgl update and temporarily disable avg
#1539 [12:09] * epicsauce3333 [epicsauce3333@notlogged] has joined #minecrafthelp
#1540 [12:10] <matthewl> ok lwjgl updated
#1541 [12:10] <matthewl> temporarily disabled avg
#1542 [12:10] * epicsauce3333 [epicsauce3333@notlogged] has quit. (Client Quit)
#1543 [12:11] <matthewl> got to like 90% loading and 'done loading'
#1544 [12:11] <matthewl> nothing after that
#1545 [12:12] <Calinou> lul, nick781, a 9100
#1546 [12:12] <Calinou> 8)
#1547 [12:12] <tyteen4a03> matthewl, I am starting to think more that it is AVG's fault, though I'm not that sure
#1548 [12:12] * Calinou laughs epicly
#1548 [12:12] <matthewl> ive just teporarily disabled avg
#1549 [12:12] <matthewl> and no different i dont think
#1550 [12:12] <tyteen4a03> matthewl, no, about the shaking
#1551 [12:12] <matthewl> o
#1552 [12:13] <matthewl> well ill try now with it disabled
#1553 [12:13] <matthewl> but why do you think its avg?
#1554 [12:13] <tyteen4a03> matthewl, because java
#1555 [12:13] <matthewl> when its never happened before with avg
#1556 [12:13] <tyteen4a03> right now I'm throwing ideas around, and AVG updates its database
#1557 [12:13] * jules [jules@notlogged] has joined #minecrafthelp
#1558 [12:13] <jules> hey sorry im back
#1559 [12:13] <jules> i need help
#1560 [12:14] <jules> hello ?
#1561 [12:14] <osuka_> hey, jules
#1562 [12:14] <osuka_> what seems to be your problem?
#1563 [12:14] <jules> ok basicly ive just downloaded minecraft (havent paid for it) for mac
#1564 [12:14] <matthewl> ah so if i updated avgs databse it may have affected minecraft?
#1565 [12:14] <tyteen4a03> matthewl, if it's not AVG, then I honestly have no idea
#1566 [12:14] <jules> and when i login using my email and password
#1567 [12:15] <tyteen4a03> matthewl, I wouldn't rule out this possibility
#1568 [12:15] <jules> it says login failed
#1569 [12:15] <tyteen4a03> jules, as I mentioned before, Minecraft demo does not work on Standalone Launcher
#1570 [12:15] <jules> i downloaded it?
#1571 [12:15] <tyteen4a03> jules, you should not download it
#1572 [12:15] <jules> why
#1573 [12:15] <tyteen4a03> jules, instead, get Chrome and play the demo at http://minecraft.net/demo
#1574 [12:16] <tyteen4a03> jules, because the demo does not work on the launcher
#1575 [12:16] <jules> on saferi?
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#1577 [12:16] <tyteen4a03> jules, no, on Chrome
#1578 [12:16] <jules> but i went on chrome
#1579 [12:16] <jules> and
#1580 [12:17] <jules> it said enable java
#1581 [12:17] * taylorben8 [taylorben8@notlogged] has joined #minecrafthelp
#1582 [12:17] <jules> even though its enabled for me
#1583 [12:17] * ComputerCop [ComputerCop@notlogged] has joined #minecrafthelp
#1584 [12:17] <tyteen4a03> jules, hmm, hang on
#1585 [12:18] <jules> do in have to enable it on chrome as well ?
#1586 [12:18] <tyteen4a03> jules, https://support.apple.com/kb/HT5241
#1587 [12:18] <tyteen4a03> jules, instead of unchecking you want to check the Java box
#1588 [12:18] * taylorben8 [taylorben8@notlogged] has quit. (Client Quit)
#1589 [12:19] <jules> its already enabled like that
#1590 [12:19] * nick781 [nick781@notlogged] has quit. (Ping timeout: 180 seconds)
#1591 [12:20] <jules> ??
#1592 [12:20] <jules> ?
#1593 [12:20] <jules> ?
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#1597 [12:22] <jules> why did u leave i need help
#1598 [12:23] <tyteen4a03> jules, head to Utilities, and click Java Preferences
#1599 [12:23] <jules> sorry im dum wheres utilities
#1600 [12:24] <tyteen4a03> jules, Finder -> Go
#1601 [12:25] <jules> not there i searched
#1602 [12:25] <jules> ohh sorry
#1603 [12:25] <jules> got it
#1604 [12:25] <jules> wat next
#1605 [12:25] * ac3xx [ac3xx@notlogged] has quit. (Quit: Computer has gone to sleep.)
#1606 [12:25] <tyteen4a03> jules, go to Java Preferences
#1607 [12:26] <jules> wherea tht
#1608 [12:26] <tyteen4a03> jules, it should be around
#1609 [12:26] <tyteen4a03> jules, just look in the list
#1610 [12:26] <jules> ok looking
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#1612 [12:29] <jules> i must be in the wroung thing theres no java anything
#1613 [12:29] <tyteen4a03> jules, what OSX version are you on?
#1614 [12:29] * matthewl [matthewl@notlogged] has quit. (Quit: Web client closed)
#1615 [12:29] <jules> 10.7.5
#1616 [12:29] <tyteen4a03> ??> jules java/1.6
#1617 [12:29] <VoxelHead> jules: (java/1.6) To get the current version of Java 1.6 for nearly any platform, go here: http://java.com/en/download/manual_v6.jsp
#1618 [12:29] <tyteen4a03> jules, oops
#1619 [12:30] <tyteen4a03> ??> jules java/1.7
#1620 [12:30] <VoxelHead> jules: (java/1.7) Please note that Java 7 is known to be imcompatible with Minecraft in many cases. Unless otherwise required by a helper, please use Java 6 instead. See ?? java/1.6
#1621 [12:30] <VoxelHead> jules: (java/1.7) You can get Java 1.7 for almost any platform here: http://is.gd/mc_j7
#1622 [12:31] * pokman15 [pokman15@notlogged] has joined #minecrafthelp
#1623 [12:31] <tyteen4a03> jules, install Java 7
#1624 [12:32] <jules> ok brb
#1625 [12:32] * Steve[MBA] [Steve[MBA]@notlogged] has quit. (Quit: Leaving...)
#1626 [12:33] <jules> is this the link for java 7 ?
#1627 [12:33] <jules> http://www.java.com/en/download/mac_download.jsp
#1628 [12:34] * KaptenA [KaptenA@notlogged] has quit. (Ping timeout: 180 seconds)
#1629 [12:34] <jules> tyteen
#1630 [12:35] <tyteen4a03> jules, yes
#1631 [12:35] <jules> is this the link for java 7 http://www.java.com/en/download/mac_download.jsp
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#1633 [12:36] <jules> ??
#1634 [12:36] <tyteen4a03> jules, yes
#1635 [12:36] <jules> so what next
#1636 [12:36] <tyteen4a03> jules, download and install Java
#1637 [12:37] <jules> i did
#1638 [12:37] <jules> next
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#1640 [12:38] * sherry [sherry@notlogged] has quit. (Client Quit)
#1641 [12:38] <jules> ???
#1642 [12:39] <jules> tyteen
#1643 [12:39] * Ramen|Afk is now known as Ramen
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#1645 [12:43] <jules> tyteen
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#1649 [12:52] * abri939 [abri939@notlogged] has joined #minecrafthelp
#1650 [12:53] <abri939> hi sur
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#1652 [12:53] <abri939> i have a proplem
#1653 [12:54] <abri939> hi
#1654 [12:55] <abri939> hello
#1655 [12:55] * botbooter180 [botbooter180@notlogged] has joined #minecrafthelp
#1656 [12:56] <abri939> hi
#1657 [12:56] <abri939> any one help me
#1658 [12:56] <botbooter180> help with mac? no sound and not able to spawn
#1659 [12:57] <botbooter180> just downloaded the program brand new
#1660 [12:57] <abri939> what?
#1661 [12:57] <abri939> i can talk?
#1662 [12:57] <Necrodoom> yes
#1663 [12:57] <abri939> how?
#1664 [12:58] <Necrodoom> like you are doing now
#1665 [12:58] <abri939> how i can start
#1666 [12:58] * botbooter180 [botbooter180@notlogged] has quit. (Client Quit)
#1667 [12:58] <Necrodoom> start what?
#1668 [12:58] <abri939> the chat
#1669 [12:58] <Necrodoom> already did
#1670 [12:59] <abri939> i meen how i can talck
#1671 [12:59] <Necrodoom> wait for a helper to come
#1672 [12:59] <Necrodoom> you are talking
#1673 [12:59] <jules> tyteen
#1674 [12:59] <Necrodoom> but no one around to help you
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#1686 [13:08] <pengu> hello i need help with minecraft i installed mod loader and the budder mod and now when i run minecraft i just get a black screen
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#1688 [13:08] * drkserpent89 [drkserpent89@notlogged] has joined #minecrafthelp
#1689 [13:08] <clements> is the link to download the linux client broken? not working for me
#1690 [13:08] * jmueller1975 [jmueller1975@notlogged] has joined #minecrafthelp
#1691 [13:08] <CrusaderDeleters> ??> pengu mods
#1692 [13:08] <pengu> any1
#1693 [13:08] <VoxelHead> pengu: (mods) This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1694 [13:09] <VoxelHead> pengu: (mods) For single player mods, contact the mod's creator or try http://tiny.cc/modinstall for general installation instructions. For bukkit help, use #bukkit; you can also search Google for a mod's installation instructions.
#1695 [13:09] <CrusaderDeleters> clements: Should work, lemme check
#1696 [13:09] <clements> thanks..
#1697 [13:09] * jmueller1975 [jmueller1975@notlogged] has quit. (Client Quit)
#1698 [13:09] <pengu> ok
#1699 [13:09] * buzzwoody [buzzwoody@notlogged] has joined #minecrafthelp
#1700 [13:09] <pengu> this actually happens on anny mod exept optifine
#1701 [13:10] <CrusaderDeleters> Clements: The download works for me. Have you tried to right click and click open link?
#1702 [13:10] <clements> ill try
#1703 [13:10] <buzzwoody> What can I do if I have a laptop with a graphics card that does not support Minecraft? I have been to the Geek Squad at Best Buy and they say everything else checks out fine except that.
#1704 [13:10] <clements> wow i feel dumb.. thanks
#1705 [13:10] <clements> lol
#1706 [13:10] <CrusaderDeleters> Np
#1707 [13:11] <CrusaderDeleters> buzzwoody: Not much you can do. You can try to buy an external graphics card.
#1708 [13:11] * drkserpent89 [drkserpent89@notlogged] has quit. (Client Quit)
#1709 [13:11] <buzzwoody> How do I get a refund then?
#1710 [13:12] <CrusaderDeleters> Hold on
#1711 [13:12] <CrusaderDeleters> http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
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#1713 [13:13] * dillon [dillon@notlogged] has joined #minecrafthelp
#1714 [13:14] <CrusaderDeleters> buzzwoody: Not sure if you got the link. Pinging you to verify. ;)
#1715 [13:14] * gopens1 [gopens1@notlogged] has joined #minecrafthelp
#1716 [13:14] <dillon> minecrift keeps crashing everytime i start a new world
#1717 [13:15] <gopens1> I can't get program to work. it is saying I have a Java error EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x693f688b, pid=3768, tid=4056
#1718 [13:15] <buzzwoody> got it thanks
#1719 [13:15] <CrusaderDeleters> dillon: Do you get an error? If so, you could pastebin it.
#1720 [13:15] <CrusaderDeleters> buzzwoody: Np
#1721 [13:15] <gopens1> I have verified I have the latest Java loaded
#1722 [13:15] * almondjoy [almondjoy@notlogged] has joined #minecrafthelp
#1723 [13:15] * buzzwoody [buzzwoody@notlogged] has quit. (Quit: Web client closed)
#1724 [13:15] <gopens1> and also Java website verified I have latest version.....
#1725 [13:15] <gopens1> I'm using Firefox
#1726 [13:16] <CrusaderDeleters> Grp: Is this when you're trying to download?
#1727 [13:16] <gopens1> Checked all Firefox settings and runtime environment works with other programs
#1728 [13:16] * clements [clements@notlogged] has quit. (Quit: Leaving)
#1729 [13:16] <dillon> what do you mean by pastebin it
#1730 [13:17] <almondjoy> minecraft will run for 3-4 seconds before crashing, dont know what to do
#1731 [13:17] <CrusaderDeleters> ??> dillon Pastebin
#1732 [13:17] <VoxelHead> dillon: (pastebin) Pastebin is a service run at http://www.pastebin.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click 'Submit', and give us the URL the site takes you to, and we can see what you have pasted.
#1733 [13:17] <CrusaderDeleters> Almond: Do you get an error? If so, could you pastebin it?
#1734 [13:17] <almondjoy> ok
#1735 [13:17] <CrusaderDeleters> gopens1: Is this when you're trying to download/
#1736 [13:17] <CrusaderDeleters> gopens1: Is this when you're trying to download/
#1737 [13:17] * dillon [dillon@notlogged] has left #minecrafthelp
#1738 [13:18] <gopens1> I have it downloaded, I can force update and then it just goes to Black screen for 3-4 seconds and goes away. One on occassion it made it to a startup screen, then dissappeard
#1739 [13:19] <almondjoy> http://pastebin.com/sntFmsaK
#1740 [13:19] * redsniper3 [redsniper3@notlogged] has joined #minecrafthelp
#1741 [13:19] <gopens1> Once I login, it says updating or loading, then black screen ond off
#1742 [13:20] <gopens1> Here is what I get in a .txt file everytime: A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x693f688b, pid=3812, tid=2428 # # JRE version: 7.0_13-b20 # Java VM: Java HotSpot(TM) Client VM (23.7-b01 mixed mode windows-x86 ) # Problematic frame: # C [Atioglgl.dll+0x3f688b] DllMain+0x946b # # Failed to write core dump. Minidumps are not enabled by default on cl
#1743 [13:20] * redsniper3 [redsniper3@notlogged] has quit. (Client Quit)
#1744 [13:20] <CrusaderDeleters> ??> gopens1 pastebin
#1745 [13:20] <VoxelHead> gopens1: (pastebin) Pastebin is a service run at http://www.pastebin.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click 'Submit', and give us the URL the site takes you to, and we can see what you have pasted.
#1746 [13:21] <CrusaderDeleters> Could you paste the text into there?
#1747 [13:21] <CrusaderDeleters> almondjoy: I got your link
#1748 [13:23] <almondjoy> alright now what?
#1749 [13:23] <CrusaderDeleters> tyteen4a03: Ping. See anything from http://pastebin.com/sntFmsaK
#1750 [13:23] <CrusaderDeleters> Still looking it over. Not sure what to make of it. .-.
#1751 [13:23] <tyteen4a03> atioglxx.dll
#1752 [13:23] <tyteen4a03> end of story
#1753 [13:23] <CrusaderDeleters> I don't know what atioglxx.dll does.
#1754 [13:24] <gopens1> Here it is: http://pastebin.com/9QDZDvZA
#1755 [13:24] <tyteen4a03> CrusaderDeleters, ati
#1756 [13:25] * Ramen [Ramen@notlogged] has quit. (Quit: Ramen Powered!)
#1757 [13:25] <tyteen4a03> CrusaderDeleters, do you still not know what is going on? D:
#1758 [13:26] <CrusaderDeleters> I was looking at Gopens' error. I believe install/reinstall graphics driver?
#1759 [13:26] <tyteen4a03> CrusaderDeleters, whenever you see a C error that doesn't come from the kernel files, it's 1000% the graphics driver
#1760 [13:26] <tyteen4a03> CrusaderDeleters, when you see this line you can immediately dispatch a gpu/brand
#1761 [13:27] <CrusaderDeleters> ??> almondjoy gpu/amd
#1762 [13:27] <VoxelHead> almondjoy: (gpu/amd) You can get drivers for AMD (formerly ATI) GPUs here: http://support.amd.com/us/gpudownload/windows/Pages/auto_detect.aspx
#1763 [13:27] <CrusaderDeleters> tyteen4a03: Thanks.
#1764 [13:28] <CrusaderDeleters> ??> gopens1 gpu/amd
#1765 [13:28] <VoxelHead> gopens1: (gpu/amd) You can get drivers for AMD (formerly ATI) GPUs here: http://support.amd.com/us/gpudownload/windows/Pages/auto_detect.aspx
#1766 [13:28] * peteyhan [peteyhan@notlogged] has joined #minecrafthelp
#1767 [13:29] <peteyhan> im trying to login in to minecraft and it say wrong user or pass word
#1768 [13:30] <CrusaderDeleters> Then you either used the wrong Username, or Password.
#1769 [13:30] <almondjoy> all drivers up to date
#1770 [13:30] * jubbas [jubbas@notlogged] has joined #minecrafthelp
#1771 [13:30] <tyteen4a03> peteyhan, make sure you use your Mojang account email
#1772 [13:30] <peteyhan> i changed it twice
#1773 [13:30] <peteyhan> i dont have a mojang email
#1774 [13:30] * jubbas [jubbas@notlogged] has quit. (Client Quit)
#1775 [13:30] <peteyhan> i think i got the accout like 2012
#1776 [13:31] <CrusaderDeleters> almondjoy: Try reinstalling your drivers then.
#1777 [13:31] <peteyhan> i changed my password it wont let me login
#1778 [13:31] <peteyhan> how?
#1779 [13:31] <CrusaderDeleters> peteyhan: Sorry, that wasn't directed to you.
#1780 [13:32] <tyteen4a03> CrusaderDeleters, irc/multitasking
#1781 [13:32] <tyteen4a03> peteyhan, then you have a mojang account
#1782 [13:32] <tyteen4a03> peteyhan, login to account.mojang.com using your email and your password
#1783 [13:40] * Zengraff [Zengraff@notlogged] has joined #minecrafthelp
#1784 [13:41] <peteyhan> its taking awhile for mojang to send me an email to reset my password
#1785 [13:41] <Zengraff> plz help me, i am not recieving any confirm email and i have checked that the email was correct. what can i do?
#1786 [13:42] <worldmc> peteyhan, check your spam folder aswell. i had it once where it ended up in the spam folder
#1787 [13:42] <Zengraff> anyone from denmark in here?
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#1791 [13:44] <Zengraff> i have checked my spam mail folder, there is only one from skype
#1792 [13:44] <worldmc> then just give it a little more time
#1793 [13:45] <Zengraff> i have been waiting for 4 ourss now
#1794 [13:45] * chr [chr@notlogged] has joined #minecrafthelp
#1795 [13:45] <peteyhan> yeah im not getting any emails either
#1796 [13:45] * chr [chr@notlogged] has quit. (Client Quit)
#1797 [13:47] <tyteen4a03> Dinnerbone, any idea if the email servers are failing?
#1798 [13:49] <Zengraff> If it failed, its because it´s being controlleed be swedish people... :-)
#1799 [13:49] <tyteen4a03> Zengraff, the email servers are controlled by Amazon, which is an USA company
#1800 [13:49] <worldmc> stay nice please
#1801 [13:50] <worldmc> dont make conclusions until you know everything about it
#1802 [13:50] <tyteen4a03> although Mojang uses the email server, it is Amazon's fault that the email servers are failing
#1803 [13:50] <Zengraff> but it´s swedish behind mojang
#1804 [13:50] <tyteen4a03> Zengraff, read my statements above
#1805 [13:50] <tyteen4a03> I will also not allow personal attacks based on race or country of residence here
#1806 [13:51] <worldmc> still it could have been a dutch guy behind mojang. that doesnt change anything.
#1807 [13:51] <Zengraff> it´s only jokes I know many friends whose from sweden
#1808 [13:52] <tyteen4a03> Zengraff, doesn't look like a joke to me
#1809 [13:52] * tyteen4a03 goes back to silently hiding
#1809 [13:52] * worldmc will find tyteen when needed
#1809 [13:53] * gopens1 [gopens1@notlogged] has quit. (Quit: Web client closed)
#1810 [13:54] * tyteen4a03 needs to stop randomly tabbing into things
#1810 [13:54] <worldmc> dope will be happy again :)
#1811 [13:57] <peteyhan> so am i doing something wrong? i tried changing my password for mojang but its not sending me an email
#1812 [13:58] <worldmc> peteyhan, unless you enterd the wrong email. we already pingd a person form mojang to inform if the server is running good. no reaction yet
#1813 [13:58] <tyteen4a03> peteyhan, Mojang's email delieverymen might be derping
#1814 [13:59] * benhunter09 [benhunter09@notlogged] has quit. (Read error: Connection reset by peer)
#1815 [13:59] * t4nk755 [t4nk755@notlogged] has joined #minecrafthelp
#1816 [13:59] <peteyhan> alright ill wait
#1817 [13:59] * benhunter09 [benhunter09@notlogged] has joined #minecrafthelp
#1818 [13:59] <worldmc> thats the best thing to do at this point yep
#1819 [13:59] * BANGEXPLOSIVE [BANGEXPLOSIVE@notlogged] has joined #minecrafthelp
#1820 [13:59] <tyteen4a03> .sitedown If you're not receiving emails from Mojang, please be patient - Mojang's email servers may be down.
#1821 [13:59] <VoxelHead> tyteen4a03, I will now give that message to anyone joining #minecrafthelp.
#1822 [14:00] * chr [chr@notlogged] has joined #minecrafthelp
#1823 [14:00] <VoxelHead> chr, welcome to #minecrafthelp. If you're not receiving emails from Mojang, please be patient - Mojang's email servers may be down.
#1824 [14:00] <worldmc> note to dope make that a notice maybe?
#1825 [14:00] <t4nk755> Hey, can someone join my server? I want to test if I did it right... The ip is: 99.59.14.215:25565
#1826 [14:01] <BANGEXPLOSIVE> Where is minecraft.jar and meta-inf located?
#1827 [14:01] <tyteen4a03> worldmc, note to who?
#1828 [14:01] <worldmc> dopeghoti
#1829 [14:01] <tyteen4a03> BANGEXPLOSIVE, .minecraft/bin
#1830 [14:01] <tyteen4a03> worldmc, no, I mean why
#1831 [14:01] <tyteen4a03> !check 99.59.14.215:25565
#1832 [14:01] <tyteen4a03> t4nk755, yup
#1833 [14:01] <BANGEXPLOSIVE> Thanks
#1834 [14:01] <BANGEXPLOSIVE>
#1835 [14:01] <BANGEXPLOSIVE>
#1836 [14:01] <BANGEXPLOSIVE>
#1837 [14:01] <t4nk755> You can join Ty?
#1838 [14:01] <worldmc> because it spams the screen when a few people join
#1839 [14:02] <tyteen4a03> worldmc, people don't read notices
#1840 [14:02] <tyteen4a03> t4nk755, your server is fine
#1841 [14:02] <worldmc> ah
#1842 [14:02] * BANGEXPLOSIVE [BANGEXPLOSIVE@notlogged] has quit. (Client Quit)
#1843 [14:03] * osuka_ [osuka_@notlogged] has joined #minecrafthelp
#1844 [14:03] <VoxelHead> osuka_, welcome to #minecrafthelp. If you're not receiving emails from Mojang, please be patient - Mojang's email servers may be down.
#1845 [14:03] <tyteen4a03> !check 99.59.14.215:25565
#1846 [14:04] <tyteen4a03> t4nk755, you didn't boot your server
#1847 [14:05] <tyteen4a03> !check 99.59.14.215:25565
#1848 [14:05] <tyteen4a03> t4nk755, back up
#1849 [14:06] <t4nk755> Ok, thanks
#1850 [14:07] * ac3xx [ac3xx@notlogged] has quit. (Quit: Computer has gone to sleep.)
#1851 [14:08] <Zengraff> So it should probably be running again tomorrow, their mail server. Then my kids will just have to wait for their accounts...
#1852 [14:08] * xfoxboyx [xfoxboyx@notlogged] has joined #minecrafthelp
#1853 [14:08] <VoxelHead> xfoxboyx, welcome to #minecrafthelp. If you're not receiving emails from Mojang, please be patient - Mojang's email servers may be down.
#1854 [14:09] <xfoxboyx> tyteen4a03 wtf did you do!
#1855 [14:09] <xfoxboyx> tyteen4a03 wtf did you do!
#1856 [14:09] * Zengraff [Zengraff@notlogged] has left #minecrafthelp
#1857 [14:09] <tyteen4a03> xfoxboyx, oh, you're back
#1858 [14:09] <xfoxboyx> yeah
#1859 [14:09] <tyteen4a03> xfoxboyx, I take that the first method didn't work?
#1860 [14:09] <xfoxboyx> NO
#1861 [14:10] <xfoxboyx> i had to pay 30$ to get tech support and fix my internet
#1862 [14:10] * peteyhan [peteyhan@notlogged] has quit. (Ping timeout: 180 seconds)
#1863 [14:11] * nancy [nancy@notlogged] has joined #minecrafthelp
#1864 [14:11] <VoxelHead> nancy, welcome to #minecrafthelp. If you're not receiving emails from Mojang, please be patient - Mojang's email servers may be down.
#1865 [14:11] <tyteen4a03> xfoxboyx, weird network configuration is weird... you'll have to manually port forward twice then
#1866 [14:11] * nancy [nancy@notlogged] has quit. (Client Quit)
#1867 [14:11] <xfoxboyx> tyteen4a03 the tech support guy told me that I couldnt port forward because of my modem and router having two firewalls
#1868 [14:12] <WhereIsMySpoon> bollocks
#1869 [14:12] <tyteen4a03> xfoxboyx, firewalls does not block port forwarding
#1870 [14:12] <xfoxboyx> I have to talk to century link to bridge the connections...
#1871 [14:12] <WhereIsMySpoon> xfoxboyx: he was talking crap
#1872 [14:13] <xfoxboyx> well either way, I dont think I want to try that again.
#1873 [14:13] <tyteen4a03> xfoxboyx, actually, just port forward port 1 to 65535 to 192.168.3.1 in your modem's control panel
#1874 [14:13] * t4nk755 [t4nk755@notlogged] has quit. (Ping timeout: 180 seconds)
#1875 [14:13] <xfoxboyx> yeah?
#1876 [14:13] <tyteen4a03> xfoxboyx, given that you don't need to host another server that is directly connected to the modem, this will be your workaround
#1877 [14:13] <tyteen4a03> however ugly it is
#1878 [14:13] * jules [jules@notlogged] has quit. (Quit: Web client closed)
#1879 [14:13] <xfoxboyx> though I want to know what you did to make my internet go out
#1880 [14:14] <tyteen4a03> WhereIsMySpoon, meh, stupid ISP
#1881 [14:14] <tyteen4a03> xfoxboyx, I disabled the DHCP server so your modem has full control over your internet, making the router essentially only a repeater
#1882 [14:14] <tyteen4a03> xfoxboyx, double NATs are not fun
#1883 [14:16] * ac3xx [ac3xx@notlogged] has joined #minecrafthelp
#1884 [14:16] <VoxelHead> ac3xx, welcome to #minecrafthelp. If you're not receiving emails from Mojang, please be patient - Mojang's email servers may be down.
#1885 [14:16] * Sakyl [Sakyl@notlogged] has joined #minecrafthelp
#1886 [14:16] <VoxelHead> Sakyl, welcome to #minecrafthelp. If you're not receiving emails from Mojang, please be patient - Mojang's email servers may be down.
#1887 [14:17] * xfoxboyx_ [xfoxboyx_@notlogged] has joined #minecrafthelp
#1888 [14:17] <VoxelHead> xfoxboyx_, welcome to #minecrafthelp. If you're not receiving emails from Mojang, please be patient - Mojang's email servers may be down.
#1889 [14:17] * xfoxboyx [xfoxboyx@notlogged] has quit. (Ping timeout: 180 seconds)
#1890 [14:17] <xfoxboyx_> oh have I?
#1891 [14:17] <xfoxboyx_> haha ping timeout
#1892 [14:17] <xfoxboyx_> anyway
#1893 [14:17] <xfoxboyx_> so you still know a way to work around it?
#1894 [14:18] <tyteen4a03> xfoxboyx, given that you don't need to host another server that is directly connected to the modem, this will be your workaround
#1895 [14:18] <tyteen4a03> WhereIsMySpoon, meh, stupid ISP
#1896 [14:18] <tyteen4a03> xfoxboyx, double NATs are not fun
#1897 [14:18] * Cliff [Cliff@notlogged] has joined #minecrafthelp
#1898 [14:18] <tyteen4a03> xfoxboyx, actually, just port forward port 1 to 65535 to 192.168.3.1 in your modem's control panel
#1899 [14:18] <VoxelHead> Cliff, welcome to #minecrafthelp. If you're not receiving emails from Mojang, please be patient - Mojang's email servers may be down.
#1900 [14:18] * tyteen4a03 needs to stop being lazy
#1900 [14:19] * jdude321 [jdude321@notlogged] has joined #minecrafthelp
#1901 [14:19] <VoxelHead> jdude321, welcome to #minecrafthelp. If you're not receiving emails from Mojang, please be patient - Mojang's email servers may be down.
#1902 [14:19] * Cliff [Cliff@notlogged] has quit. (Client Quit)
#1903 [14:19] <xfoxboyx_> I dont know how to get to my modem control, only my router
#1904 [14:19] <jdude321> I'm playing 1.4.7 and every time I try to enter the nether I get disconnected by the server. Even when playing offline.
#1905 [14:20] <tyteen4a03> xfoxboyx_, your modem is 192.168.2.1
#1906 [14:20] <jdude321> Is ther any way to fix it?
#1907 [14:20] <mouldy-ipad> So's mine, lol :D
#1908 [14:20] <xfoxboyx_> this is weird...
#1909 [14:20] <xfoxboyx_> im confused
#1910 [14:21] <xfoxboyx_> lets do tv
#1911 [14:21] <xfoxboyx_> but please
#1912 [14:21] <xfoxboyx_> dont do anything to disconnect me
#1913 [14:21] <tyteen4a03> xfoxboyx_, your ISP is shite, and ok
#1914 [14:22] <jdude321> anybody there?
#1915 [14:22] * frustrated [frustrated@notlogged] has joined #minecrafthelp
#1916 [14:23] <VoxelHead> frustrated, welcome to #minecrafthelp. If you're not receiving emails from Mojang, please be patient - Mojang's email servers may be down.
#1917 [14:23] <osuka_> ??> jdude321 ask
#1918 [14:23] <VoxelHead> jdude321: (ask) Don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1919 [14:23] <VoxelHead> jdude321: (ask) If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1920 [14:23] <osuka_> heh
#1921 [14:23] <jdude321> I did. I asked about getting disconnected from the nether. even offline.
#1922 [14:23] <frustrated> unable to log in. paid for premium and it wont let me migrate
#1923 [14:23] <tyteen4a03> xfoxboyx_, ok, try hosting a server
#1924 [14:23] <jdude321> Here is what I asked: I'm playing 1.4.7 and every time I try to enter the nether I get disconnected by the server. Even when playing offline.
#1925 [14:24] <xfoxboyx_> ok
#1926 [14:24] <worldmc> jdude321, can you provide a crash log?
#1927 [14:24] <worldmc> is there one?
#1928 [14:25] <jdude321> It doesn't crash the game. just tells me to return to the title screen. Then when I exit the game and come back. It keeps tell me to return to title screen.
#1929 [14:25] <frustrated> is there a customer support number i can call? tired if being thrown into one loop after another
#1930 [14:25] <xfoxboyx_> ok tyteen4a03 here join this 67.232.53.76
#1931 [14:25] <jdude321> When I enter the nether it says disconnected by server. server shut down. even when I'm playing offline.
#1932 [14:26] <jdude321> I use multimc if that makes a difference.
#1933 [14:26] <tyteen4a03> !check 67.232.53.76
#1934 [14:26] <worldmc> jdude321, any mods installed?
#1935 [14:26] <xfoxboyx_> gah
#1936 [14:26] <tyteen4a03> xfoxboyx_, is your Minecraft port forward in your router enabled again?
#1937 [14:27] <xfoxboyx_> hold on
#1938 [14:27] <jdude321> yeah. arcane ascension, ars magica, divine rpg, backpack, finder compass optifine, timber, useful foods,
#1939 [14:27] <xfoxboyx_> its the same as you left it
#1940 [14:27] <worldmc> jdude321, we only provide support for nonmodded minecraft in here
#1941 [14:27] <tyteen4a03> xfoxboyx_, ok, go to the modem and turn firewall off
#1942 [14:28] <jdude321> thanks
#1943 [14:28] * jdude321 [jdude321@notlogged] has quit. (Quit: Web client closed)
#1944 [14:30] * ac3xx [ac3xx@notlogged] has quit. (Quit: Computer has gone to sleep.)
#1945 [14:30] <frustrated> so anybody wanna help me or can i go ahead and cancel my payment?
#1946 [14:30] <tyteen4a03> !check 67.232.53.76
#1947 [14:31] <worldmc> frustrated, whats the problem? didnt see you
#1948 [14:31] <worldmc> oh okay i see you mean that you dont get emails and such?
#1949 [14:31] <tyteen4a03> !check 67.232.53.76
#1950 [14:32] <worldmc> frustrated, oh okay i see you mean that you dont get emails and such?
#1951 [14:32] * mouldy-ipad [mouldy-ipad@notlogged] has quit. (Ping timeout: 380 seconds)
#1952 [14:32] <xfoxboyx_> ok
#1953 [14:33] * mouldy-ipad [mouldy-ipad@notlogged] has joined #minecrafthelp
#1954 [14:33] <VoxelHead> mouldy-ipad, welcome to #minecrafthelp. If you're not receiving emails from Mojang, please be patient - Mojang's email servers may be down.
#1955 [14:33] <xfoxboyx_> why is it being so mean
#1956 [14:33] <mouldy-ipad> Damn VoxelHead
#1957 [14:33] <tyteen4a03> !check 67.232.53.76
#1958 [14:33] <tyteen4a03> xfoxboyx_, and finally your double NAT setup is complete
#1959 [14:34] <xfoxboyx_> HOLY CRAP YOUR THE BEST!
#1960 [14:34] <worldmc> lol
#1961 [14:34] <tyteen4a03> xfoxboyx_, no problem
#1962 [14:34] <xfoxboyx_> thats epic :D
#1963 [14:35] <frustrated> i upgraded my daughters account to premuim, using my email address. i tried to migrate it and now it won't let her log in, even with anewly changed PW that I know is correct
#1964 [14:35] <tyteen4a03> xfoxboyx_, next time you want to host other servers, just tinker with the port forwarding settings in your router
#1965 [14:35] <xfoxboyx_> ok
#1966 [14:35] <xfoxboyx_> I saw you do it and took in the details
#1967 [14:35] <frustrated> we get emails saying to verify, and we verify but still won;t log in
#1968 [14:35] <tyteen4a03> xfoxboyx_, no need to go back to the dreaded modem
#1969 [14:36] <xfoxboyx_> thank god
#1970 [14:36] <tyteen4a03> frustrated, you're logging in with your Mojang acconut email, right?
#1971 [14:36] <tyteen4a03> frustrated, you're logging in with your Mojang acconut email, right?
#1972 [14:36] * mouldy-ipad [mouldy-ipad@notlogged] has left #minecrafthelp
#1973 [14:36] <xfoxboyx_> can only you do that !check thing?
#1974 [14:36] <worldmc> anyone
#1975 [14:36] <xfoxboyx_> oh
#1976 [14:36] <worldmc> but you can also pm aubot
#1977 [14:36] <xfoxboyx_> so if I ever need to I can come here and check it?
#1978 [14:36] <tyteen4a03> xfoxboyx_, limit yourselves - don't do too much !checks
#1979 [14:36] <tyteen4a03> yes
#1980 [14:37] <worldmc> then its the best to just pm the bot. it will react with the smae stuff and commands
#1981 [14:37] <xfoxboyx_> it sayd things dont look too good :(
#1982 [14:37] <xfoxboyx_> !check 67.232.53.76
#1983 [14:37] <xfoxboyx_> ....???
#1984 [14:37] <frustrated> i have logged into the migrate thing with my mojang email. the problem is that i cannot log into the screen that asks for minecraft uername and PW
#1985 [14:37] <worldmc> note that you have a reall long latency
#1986 [14:37] * ac3xx [ac3xx@notlogged] has joined #minecrafthelp
#1987 [14:37] <VoxelHead> ac3xx, welcome to #minecrafthelp. If you're not receiving emails from Mojang, please be patient - Mojang's email servers may be down.
#1988 [14:38] <ac3xx> Well that's VoxelHead put on ignore.
#1989 [14:38] <tyteen4a03> frustrated, once you have migrated your account you don't need to migrate again
#1990 [14:38] * squarepig [squarepig@notlogged] has joined #minecrafthelp
#1991 [14:38] <VoxelHead> squarepig, welcome to #minecrafthelp. If you're not receiving emails from Mojang, please be patient - Mojang's email servers may be down.
#1992 [14:38] <tyteen4a03> ac3xx, or you parting and joining too many times
#1993 [14:38] <tyteen4a03> frustrated, you use your Mojang account email and password to log into Minecraft
#1994 [14:38] <ac3xx> tyteen4a03, still annoying either way.
#1995 [14:39] <squarepig> quick question...my son and I would like to play minecraft together...do we need 2 accounts?
#1996 [14:39] <tyteen4a03> squarepig, yes
#1997 [14:39] <squarepig> Thanks
#1998 [14:39] * squarepig [squarepig@notlogged] has quit. (Client Quit)
#1999 [14:40] <tyteen4a03> ac3xx, go bug DopeGhoti and have him only send messages to webchat and Mibbit idents
#2000 [14:40] <ac3xx> That would be a much better idea
#2001 [14:40] <ac3xx> or have it NOTICE the user instead
#2002 [14:40] <tyteen4a03> ac3xx, people don't read them
#2003 [14:40] <tyteen4a03> last time I used mibbit notices get sent to the esper window, which isn't much help
#2004 [14:40] <ac3xx> ah right
#2005 [14:41] <frustrated> right. but when i get into minecraft, the screen just says "loading news" and when i try to login with either the username or email it says can't connect to minecraft.net
#2006 [14:42] <ac3xx> tyteen4a03, even NOTICE'ing the channel would work unless that got sent to the server window, but oh well, I guess it works as it is
#2007 [14:42] <tyteen4a03> frustrated, have you ever successfully logged into Minecraft?
#2008 [14:43] * kmatthews [kmatthews@notlogged] has joined #minecrafthelp
#2009 [14:43] <VoxelHead> kmatthews, welcome to #minecrafthelp. If you're not receiving emails from Mojang, please be patient - Mojang's email servers may be down.
#2010 [14:43] <frustrated> no
#2011 [14:43] * Lord_Ralex [Lord_Ralex@notlogged] has joined #minecrafthelp
#2012 [14:43] <VoxelHead> Lord_Ralex, welcome to #minecrafthelp. If you're not receiving emails from Mojang, please be patient - Mojang's email servers may be down.
#2013 [14:43] <tyteen4a03> frustrated, do you have any antiviruses or firewalls?
#2014 [14:43] <frustrated> yes, disabled everything
#2015 [14:44] * KindOne [KindOne@notlogged] has quit. (Ping timeout: 195 seconds)
#2016 [14:44] <tyteen4a03> frustrated, what kind of AV do you have?
#2017 [14:44] <frustrated> norton
#2018 [14:44] <xfoxboyx_> norton is so invasive...
#2019 [14:45] <tyteen4a03> frustrated, uninstall it
#2020 [14:45] * Kyron [Kyron@notlogged] has joined #minecrafthelp
#2021 [14:45] <VoxelHead> Kyron, welcome to #minecrafthelp. If you're not receiving emails from Mojang, please be patient - Mojang's email servers may be down.
#2022 [14:45] <Lord_Ralex> (i hate those things sometimes)
#2023 [14:45] * KindOne [KindOne@notlogged] has joined #minecrafthelp
#2024 [14:45] <VoxelHead> KindOne, welcome to #minecrafthelp. If you're not receiving emails from Mojang, please be patient - Mojang's email servers may be down.
#2025 [14:46] <xfoxboyx_> hey tyteen real quick how do you change the world name and world of a server
#2026 [14:46] <xfoxboyx_> to change the world do I just replace the level.dat?
#2027 [14:46] <tyteen4a03> xfoxboyx_, world name?
#2028 [14:46] <xfoxboyx_> yeah
#2029 [14:46] <tyteen4a03> xfoxboyx_, change the world the server uses in server.properties
#2030 [14:46] <xfoxboyx_> wait
#2031 [14:46] <frustrated> 'done
#2032 [14:46] <xfoxboyx_> ok
#2033 [14:47] * Yolo_Swaggins [Yolo_Swaggins@notlogged] has joined #minecrafthelp
#2034 [14:47] <VoxelHead> Yolo_Swaggins, welcome to #minecrafthelp. If you're not receiving emails from Mojang, please be patient - Mojang's email servers may be down.
#2035 [14:47] <Yolo_Swaggins> YOLO
#2036 [14:47] <xfoxboyx_> how do I mute that thing
#2037 [14:47] <Yolo_Swaggins> alt-f4
#2038 [14:47] <kmatthews> My son is trying to play. We downloaded and it just sits there and says Downloaded compleate, but that's it. nothing happenes. And the green is not all the way to the end. can not play nline either.
#2039 [14:47] <xfoxboyx_> mhmm sure.
#2040 [14:47] <CrusaderDeleters> Yolo_Swaggins: Please follow the rules, or one of the ops may have to kick you.
#2041 [14:47] * Lord_Ralex quietly pokes tyteen4a03 :)
#2041 [14:48] <worldmc> :)
#2042 [14:48] <tyteen4a03> Lord_Ralex, I saw
#2043 [14:48] <Yolo_Swaggins> try using a different browser to download it kmatthews
#2044 [14:48] <worldmc> at lest mute
#2045 [14:48] <Lord_Ralex> actually to myself was more the target
#2046 [14:48] <tyteen4a03> also xfoxboyx_ what is your question again? accidentally /cycle'd this thing
#2047 [14:48] <kmatthews> ok
#2048 [14:48] <xfoxboyx_> how do I change the world that it uses
#2049 [14:48] <tyteen4a03> xfoxboyx_, change the world folder it uses in server.properties
#2050 [14:49] <kmatthews> we tried to uninstall, but it is not in the add and remove programs
#2051 [14:49] <Yolo_Swaggins> yea.. it woudlnt show up there
#2052 [14:49] * eliterobert117 [eliterobert117@notlogged] has joined #minecrafthelp
#2053 [14:49] <VoxelHead> eliterobert117, welcome to #minecrafthelp. If you're not receiving emails from Mojang, please be patient - Mojang's email servers may be down.
#2054 [14:50] * eliterobert117 [eliterobert117@notlogged] has quit. (Client Quit)
#2055 [14:50] <tyteen4a03> kmatthews, http://www.wikihow.com/Uninstall-Norton-Internet-Security
#2056 [14:50] <xfoxboyx_> how to I mute voxelhead
#2057 [14:50] <frustrated> minecraft is being blocked because it doesn't change the "loading update news" thing in the window
#2058 [14:50] <Lord_Ralex> xfoxboyx_, you cannot
#2059 [14:50] * calatalee [calatalee@notlogged] has joined #minecrafthelp
#2060 [14:50] <VoxelHead> calatalee, welcome to #minecrafthelp. If you're not receiving emails from Mojang, please be patient - Mojang's email servers may be down.
#2061 [14:50] <xfoxboyx_> its annoying
#2062 [14:50] <Yolo_Swaggins> YOLO
#2063 [14:50] <tyteen4a03> frustrated, http://www.wikihow.com/Uninstall-Norton-Internet-Security
#2064 [14:51] <nipper> ...
#2065 [14:51] <worldmc> xfoxboyx_, a few people came with the idea of making it a notice but people dont read those. you will have to deal with it for now
#2066 [14:51] <xfoxboyx_> k
#2067 [14:51] <xfoxboyx_> sounds fun...
#2068 [14:51] <calatalee> hello minecraft: could someone tell me how to install mods in Linux debian 6.0
#2069 [14:51] <xfoxboyx_> anyone wanna play minecraft? :3
#2070 [14:51] <tyteen4a03> xfoxboyx_, 99% of the people that come here for help doesn't read
#2071 [14:51] <tyteen4a03> ??> calatalee mods
#2072 [14:51] <VoxelHead> calatalee: (mods) This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2073 [14:51] <VoxelHead> calatalee: (mods) For single player mods, contact the mod's creator or try http://tiny.cc/modinstall for general installation instructions. For bukkit help, use #bukkit; you can also search Google for a mod's installation instructions.
#2074 [14:52] * Moose\Away is now known as Moose
#2075 [14:52] <calatalee> ComputerCraft1.5
#2076 [14:52] <xfoxboyx_> calatalee I can tell you though
#2077 [14:52] <xfoxboyx_> pm me and ill guide you through it
#2078 [14:52] <calatalee> plz do and thank
#2079 [14:52] <tyteen4a03> calatalee, take your question to #risucraft - they know more
#2080 [14:52] * tyteen4a03 just know that today's president day at US
#2080 [14:52] <frustrated> its making me restart my computer. will i be able to get back into this chat or have to start over with someone new?
#2081 [14:53] <Lord_Ralex> frustrated, we will all be here waiting for you
#2082 [14:53] <tyteen4a03> frustrated, this IRC channel will stay the same
#2083 [14:54] <tyteen4a03> Yolo_Swaggins has a familiar ISP...
#2084 [14:54] <tyteen4a03> probably a troublemaker in the past
#2085 [14:54] <TheNoodle> yep.
#2086 [14:54] <kmatthews> It's not Norton I'm trying un-install. Its Mincraft. I wanted to uninstall it, then ty installing it inanother broser. But curently minecraft.net says currently off line.
#2087 [14:55] <tyteen4a03> TheNoodle, thank you for reminding me
#2088 [14:55] * benhunter09 [benhunter09@notlogged] has quit. (Remote host closed the connection)
#2089 [14:55] <TheNoodle> lol
#2090 [14:55] * benhunter09 [benhunter09@notlogged] has joined #minecrafthelp
#2091 [14:55] <VoxelHead> benhunter09, welcome to #minecrafthelp. If you're not receiving emails from Mojang, please be patient - Mojang's email servers may be down.
#2092 [14:55] <tyteen4a03> kmatthews, you can delete all related files to Minecraft
#2093 [14:55] * JT [JT@notlogged] has joined #minecrafthelp
#2094 [14:55] <VoxelHead> JT, welcome to #minecrafthelp. If you're not receiving emails from Mojang, please be patient - Mojang's email servers may be down.
#2095 [14:55] <tyteen4a03> kmatthews, but there's no point if you want to play in another browser - they're the same files
#2096 [14:56] * helimed03 [helimed03@notlogged] has joined #minecrafthelp
#2097 [14:56] <VoxelHead> helimed03, welcome to #minecrafthelp. If you're not receiving emails from Mojang, please be patient - Mojang's email servers may be down.
#2098 [14:56] * frustrated [frustrated@notlogged] has quit. (Ping timeout: 180 seconds)
#2099 [14:56] * Diablodoc [Diablodoc@notlogged] has quit. (Read error: Connection reset by peer)
#2100 [14:56] * JT [JT@notlogged] has quit. (Client Quit)
#2101 [14:56] * JT [JT@notlogged] has joined #minecrafthelp
#2102 [14:56] <VoxelHead> JT, welcome to #minecrafthelp. If you're not receiving emails from Mojang, please be patient - Mojang's email servers may be down.
#2103 [14:57] * helimed03 [helimed03@notlogged] has quit. (Client Quit)
#2104 [14:58] * frustrated [frustrated@notlogged] has joined #minecrafthelp
#2105 [14:58] <VoxelHead> frustrated, welcome to #minecrafthelp. If you're not receiving emails from Mojang, please be patient - Mojang's email servers may be down.
#2106 [14:58] * benhunter09 [benhunter09@notlogged] has quit. (Ping timeout: 190 seconds)
#2107 [14:58] <frustrated> nope
#2108 [14:59] <tyteen4a03> frustrated, still can't connect to Minecraft?
#2109 [14:59] <kmatthews> well we log and it says done loading and it stops
#2110 [14:59] <frustrated> nope
#2111 [14:59] * Diablodoc [Diablodoc@notlogged] has joined #minecrafthelp
#2112 [14:59] <VoxelHead> Diablodoc, welcome to #minecrafthelp. If you're not receiving emails from Mojang, please be patient - Mojang's email servers may be down.
#2113 [14:59] <frustrated> same thing as before. still loading updated news
#2114 [14:59] * acmfan [acmfan@notlogged] has quit. (Quit: Bai, y'all!)
#2115 [15:00] <tyteen4a03> frustrated, hang on
#2116 [15:00] * Kathy [Kathy@notlogged] has joined #minecrafthelp
#2117 [15:00] <VoxelHead> Kathy, welcome to #minecrafthelp. If you're not receiving emails from Mojang, please be patient - Mojang's email servers may be down.
#2118 [15:01] <JT> Getting bad driver error. Updated Java and Drivers, but still getting error. Any suggestions?
#2119 [15:01] <worldmc> see ya guys
#2120 [15:01] <tyteen4a03> frustrated, do you have Java 7?
#2121 [15:01] * Kathy is now known as Guest60945
#2122 [15:01] <tyteen4a03> JT, windows I assume?
#2123 [15:01] <JT> yes
#2124 [15:01] <frustrated> yup
#2125 [15:02] <tyteen4a03> ??> frustrated irc/multitasking
#2126 [15:02] <VoxelHead> frustrated: (irc/multitasking) In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#2127 [15:02] <tyteen4a03> ??> JT win/dxdiag/bat
#2128 [15:02] <VoxelHead> JT: (win/dxdiag/bat) Please download this file. Save it anywhere and run it. After a while it will show you a textfile. Paste the contents of that file on www.pastebin.com copy the link you are sent to, and paste it to us.
#2129 [15:02] <VoxelHead> JT: (win/dxdiag/bat) Windows DxDiag Collector: http://mcfaq.hfbgaming.com/tools/CreateDxdiag.bat
#2130 [15:02] <JT> ok, I'll give it a try, thanks
#2131 [15:02] * worldmc is now known as worldmc|off
#2132 [15:03] <frustrated> my yes, was to the java question
#2133 [15:03] <Guest60945> Hi, stuck with 'can't connect to server.' Uninstalled/reinstalled Java, allowed firewall access, still can't use client. Tried 'play via browser' and logged in, but window hung up about 85% done with loading. Help! Thanks!
#2134 [15:03] <tyteen4a03> frustrated, uninstall every java version you have and get Java 6
#2135 [15:03] <tyteen4a03> Guest60945, do you have AVG?
#2136 [15:03] <Guest60945> no
#2137 [15:04] <tyteen4a03> Guest60945, has Minecraft ever worked before?
#2138 [15:04] <Guest60945> no[e
#2139 [15:04] * mattym [mattym@notlogged] has joined #minecrafthelp
#2140 [15:04] <VoxelHead> mattym, welcome to #minecrafthelp. If you're not receiving emails from Mojang, please be patient - Mojang's email servers may be down.
#2141 [15:04] <Guest60945> tried redownloading, forced update, stuff in faq
#2142 [15:04] <tyteen4a03> Guest60945, can you open up the launcher and take a screenshot of it?
#2143 [15:05] <tyteen4a03> Guest60945, then upload it to imgur.com
#2144 [15:05] <Guest60945> never done it before, will try!
#2145 [15:05] * frustrated_ [frustrated_@notlogged] has joined #minecrafthelp
#2146 [15:06] <VoxelHead> frustrated_, welcome to #minecrafthelp. If you're not receiving emails from Mojang, please be patient - Mojang's email servers may be down.
#2147 [15:06] <Guest60945> By launcher, you mean click minecraft on desktop, get news, links, login at lower right corner? It just says can't connect to server. If I click play offline, nothing happens
#2148 [15:06] * Ephraim [Ephraim@notlogged] has quit. (Ping timeout: 380 seconds)
#2149 [15:06] <tyteen4a03> Guest60945, yes
#2150 [15:07] <Guest60945> Do you want screenshot of the 'can't connect' message, or the frozen browser? Sorry, this is mostly new to me.
#2151 [15:07] <tyteen4a03> Guest60945, the launcher
#2152 [15:07] <tyteen4a03> Guest60945, otherwise yes, the can't connect message
#2153 [15:07] <Guest60945> ok, trying now
#2154 [15:08] * frustrated [frustrated@notlogged] has quit. (Ping timeout: 180 seconds)
#2155 [15:09] * benhunter09 [benhunter09@notlogged] has joined #minecrafthelp
#2156 [15:09] <VoxelHead> benhunter09, welcome to #minecrafthelp. If you're not receiving emails from Mojang, please be patient - Mojang's email servers may be down.
#2157 [15:11] <Guest60945> I think I did it right... http://imgur.com/5bfude8
#2158 [15:12] <GreyVulpine> You're using windows, and have a windows account that has an exclaimation mark (!) at the end of your windows username
#2159 [15:12] <tyteen4a03> GreyVulpine, and I was ninja'd
#2160 [15:12] * GreyVulpine winks
#2160 [15:13] <mattym> you can tell that from the image?
#2161 [15:13] <frustrated_> java 6 fixed it...i think
#2162 [15:13] <GreyVulpine> Nope.
#2163 [15:13] <tyteen4a03> mattym, yes
#2164 [15:13] <GreyVulpine> hasn't been fixed in years.
#2165 [15:14] <tyteen4a03> GreyVulpine, eh?
#2166 [15:14] <Guest60945> So I have to change my base account name, on my computer itself? That's assuming you're talking to me...
#2167 [15:14] <tyteen4a03> frustrated_, can you login now?
#2168 [15:14] * Kyron [Kyron@notlogged] has quit. (Remote host closed the connection)
#2169 [15:14] <tyteen4a03> Guest60945, you will need to either use a new account, or apply a workaround
#2170 [15:14] <tyteen4a03> *new Windows account
#2171 [15:14] <kmatthews> well when we log in and it says done loading and it stops. We tried to down load it again, but it keeps stoping before it is actually done and wont play.
#2172 [15:15] <Guest60945> Ok, so I'll change it to remove the exclamation point and try again. How much should I erase/dump? Redownload from purchase email?
#2173 [15:15] <GreyVulpine> Guest60945 - You cannot change your windows username to fix that. You can either use our workaround, or you can make a new Windows username that doesn't have a ! mark in it, and redownload the launcher
#2174 [15:15] <GreyVulpine> We can provide you with the workaround, should you wish to keep your current windows profile
#2175 [15:16] <GreyVulpine> ??> Guest60945 win/!
#2176 [15:16] <VoxelHead> Guest60945: (win/!) Having exclamation marks or other special characters in your windows username can break minecraft. A workaround is available. Download and run the following file:
#2177 [15:16] <VoxelHead> Guest60945: (win/!) Special Character Workaround: http://mcfaq.hfbgaming.com/tools/WindowsProfileFix.exe NOTE: We do not guarantee this will work and it may break other parts of Minecraft! Use at your own risk. Must be run as an Administrator.
#2178 [15:16] <Guest60945> Ok, will do. Thanks TON, will be back if it still won't work. No news is good news.
#2179 [15:17] <JT> I sent to pastebin under "JT Paste"
#2180 [15:17] * benhunter09 [benhunter09@notlogged] has quit. (Read error: Connection reset by peer)
#2181 [15:17] * [iPod]hunter09 [[iPod]hunter09@notlogged] has joined #minecrafthelp
#2182 [15:17] <VoxelHead> [iPod]hunter09, welcome to #minecrafthelp. If you're not receiving emails from Mojang, please be patient - Mojang's email servers may be down.
#2183 [15:17] * [iPod]hunter09 [[iPod]hunter09@notlogged] has quit. (Client Quit)
#2184 [15:18] <tyteen4a03> .siteup
#2185 [15:18] <VoxelHead> tyteen4a03, I will stop addressing everyone who joins #minecrafthelp.
#2186 [15:18] <tyteen4a03> still have no idea what is happening, but people stopped reporting undelievered emails
#2187 [15:19] <tyteen4a03> could be a hiccup
#2188 [15:19] <mattym> it was happening a lot yesterday
#2189 [15:19] * NinjaKirby [NinjaKirby@notlogged] has joined #minecrafthelp
#2190 [15:20] * kmatthews [kmatthews@notlogged] has quit. (Quit: Web client closed)
#2191 [15:22] <JT> link to pastebin is http://pastebin.com/XEMtZwXH
#2192 [15:23] * benhunter09 [benhunter09@notlogged] has joined #minecrafthelp
#2193 [15:23] <tyteen4a03> JT, your graphics card is too old for Minecraft
#2194 [15:23] <tyteen4a03> JT, try this workaround:
#2195 [15:23] <tyteen4a03> ??> JT win/intelgpu
#2196 [15:23] <VoxelHead> JT: (win/intelgpu) Sometimes, having an old Intel Integrated GPU on Windows XP might cause Minecraft to not run. (Please note that computers that have old Intel Integrated GPUs usually have low performance, and purchasing a new computer will, in the long run, be better for you.)
#2197 [15:23] <VoxelHead> JT: (win/intelgpu) Control Panel > Display > Settings > Advanced > Troubleshoot, turn Hardware acceleration to below half (or off).
#2198 [15:25] <JT> I tried changing acceleration earlier without any luck, but will try again
#2199 [15:25] * Kathy [Kathy@notlogged] has joined #minecrafthelp
#2200 [15:25] * EricReitz [EricReitz@notlogged] has joined #minecrafthelp
#2201 [15:25] * Kathy is now known as Guest87452
#2202 [15:26] <Guest87452> ok, changed account name, still can't get in via launcher. Logged in thru browser, will upload scrrnshot of frozen loading, one sec
#2203 [15:26] <GreyVulpine> As we told you before, changing your account name will not work
#2204 [15:29] <Guest87452> http://imgur.com/G176Vxm this is what I get when I try to play via browser...
#2205 [15:30] * Disori|off is now known as Disori
#2206 [15:31] * mobsnightmare [mobsnightmare@notlogged] has joined #minecrafthelp
#2207 [15:31] <mobsnightmare> can't get blocks to break
#2208 [15:31] <GreyVulpine> Are you holding down your left mouse button?
#2209 [15:32] <mobsnightmare> yes
#2210 [15:32] <GreyVulpine> Did you perhaps change your controls recently? Check and make sure "attack" is still set to Button 1
#2211 [15:33] <Guest87452> Could you please link to the workaround again, and I'll try it, but I'm concerned about the disclaimers and would rather do a permanent fix if possible
#2212 [15:33] <GreyVulpine> ??> Guest87452 win/!
#2213 [15:33] <VoxelHead> Guest87452: (win/!) Having exclamation marks or other special characters in your windows username can break minecraft. A workaround is available. Download and run the following file:
#2214 [15:33] <VoxelHead> Guest87452: (win/!) Special Character Workaround: http://mcfaq.hfbgaming.com/tools/WindowsProfileFix.exe NOTE: We do not guarantee this will work and it may break other parts of Minecraft! Use at your own risk. Must be run as an Administrator.
#2215 [15:33] <JT> changing the acceleration still did not work. what was the win/intelgpu workaround?
#2216 [15:34] <mobsnightmare> attack is button 1
#2217 [15:34] <mattym> yes JT
#2218 [15:34] <mattym> mobsnightmare do you know where your .minecraft folder is?
#2219 [15:34] <Guest87452> if the workaround is not the answer, next steps I can take?
#2220 [15:35] <mobsnightmare> yes
#2221 [15:35] <JT> sorry, i don't understand the win/intelgpu workaround. what do I do?
#2222 [15:35] <GreyVulpine> Guest87452 - The workaround will work, if on the unlikely chance it doesn't, you can go into your control panel -> user accounts -> make a new windows user account that doesn't have a ! mark in it
#2223 [15:35] <mattym> mobsnightmare go in there and delete or rename the Options file, make sure minecraft is closed while you do this
#2224 [15:35] <GreyVulpine> Guest87452 - You would then log into that user account when you want to play minecraft
#2225 [15:36] <mobsnightmare> ok
#2226 [15:36] <mattym> once youve renamed it or deleted it start up minecraft again and let us know if it worked
#2227 [15:36] <Guest87452> That's exactly what I did, GreyVulpine, and still can't connect to server. Not sure why I can login thru browser and yet not be able to play. So frustrated
#2228 [15:37] <GreyVulpine> Guest87452 - Are you using the modified launcher to run minecraft?
#2229 [15:37] <GreyVulpine> Guest87452 - It should've placed a minecraft icon on your desktop
#2230 [15:37] <Guest87452> Um.. modified launcher? Using the thing that downloaded from my purchase email
#2231 [15:37] <GreyVulpine> Uh, no.
#2232 [15:37] <Guest87452> Yes, icon on desktop
#2233 [15:38] <GreyVulpine> The thing you got from the link I just gave you for the workaround is a modified launcher.
#2234 [15:38] <GreyVulpine> You don't use the launcher from the purchase email
#2235 [15:38] <Guest87452> Duh. sorry. doing it now, be right back
#2236 [15:39] * calatalee [calatalee@notlogged] has quit. (Quit: http://www.mibbit.com ajax IRC Client)
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#2238 [15:42] * Kathy is now known as Guest65198
#2239 [15:43] * Guest65198 [Guest65198@notlogged] has quit. (Client Quit)
#2240 [15:43] * Guest87452 [Guest87452@notlogged] has quit. (Ping timeout: 180 seconds)
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#2242 [15:45] <Kathy> GreyVulpine, thanks, it worked!
#2243 [15:45] * Kathy is now known as Guest44557
#2244 [15:45] <mobsnightmare> still can't break any blocks
#2245 [15:46] * GreyVulpine tips hat
#2245 [15:46] <mattym> are you holding down left mouse buttin, or clicking it?
#2246 [15:46] * chase_ [chase_@notlogged] has joined #minecrafthelp
#2247 [15:47] <Guest44557> I'm a geeky mom-type person, is it weird if I think of you as my new best friend? Maybe still creepy...anyhow, thanks again and I'll hope not to be back.
#2248 [15:47] * chase_ [chase_@notlogged] has quit. (Client Quit)
#2249 [15:47] <mobsnightmare> yes
#2250 [15:47] <GreyVulpine> We all suffer from one condition or another of geekism. You're among friends here.
#2251 [15:47] <mobsnightmare> yes holding in left mouse
#2252 [15:47] * chase_ [chase_@notlogged] has joined #minecrafthelp
#2253 [15:48] <Guest44557> Aww, I feel better now. Seeya!
#2254 [15:48] <mattym> mobsnightmare any chance there is something wrong with the mouse?
#2255 [15:48] <mobsnightmare> i even changed mouse
#2256 [15:48] * Guest44557 [Guest44557@notlogged] has quit. (Client Quit)
#2257 [15:48] <Lord_Ralex> are they in adventure mode
#2258 [15:48] * chase_ [chase_@notlogged] has joined #minecrafthelp
#2259 [15:48] * bella [bella@notlogged] has joined #minecrafthelp
#2260 [15:48] <mattym> mobsnightmare any chance you changed your game mode to adventure?
#2261 [15:49] <mobsnightmare> no, already checked that
#2262 [15:49] <CptSpaceToaster> are you on a server
#2263 [15:49] <CptSpaceToaster> ?
#2264 [15:49] <Lord_Ralex> mobsnightmare, how did you check
#2265 [15:49] * bella [bella@notlogged] has quit. (Client Quit)
#2266 [15:50] <CptSpaceToaster> mobsnightmare: Is your hand moving when you are clicking? Or is it staying put?
#2267 [15:52] <mobsnightmare> staystaying put. could it be that my mac is too slow?
#2268 [15:53] * JT [JT@notlogged] has quit. (Quit: Web client closed)
#2269 [15:54] <CptSpaceToaster> mobsnightmare: If your hand isn't moving , then it's possible your controls still aren''t configured properly
#2270 [15:55] * CptSpaceToaster has left to run some important errands
#2270 [15:56] * jamie_ [jamie_@notlogged] has joined #minecrafthelp
#2271 [15:56] * jamie_ [jamie_@notlogged] has quit. (Client Quit)
#2272 [15:56] <mattym> mobsnightmare is your mouse configured properly in your macs control panel
#2273 [15:59] <AM2> ??< getjava
#2274 [15:59] <AM2> ??< index
#2275 [16:00] * Ogredude_ [Ogredude_@notlogged] has joined #minecrafthelp
#2276 [16:00] <AM2> ??< java
#2277 [16:00] <chase_> how to uninstall minecraft mac mountain lion
#2278 [16:00] * Ogredude [Ogredude@notlogged] has quit. (Ping timeout: 190 seconds)
#2279 [16:00] * Tyler [Tyler@notlogged] has joined #minecrafthelp
#2280 [16:01] <Tyler> Need help with setting up Minecraft. OS X 10.7.5. Java 7.0.13. Everything used to work.
#2281 [16:02] <mattym> Tyler your best bet is to revert to Java 6
#2282 [16:02] <Tyler> Thanks. I tried that and didn't work. I keep getting a black screen. doesn't even get to MoJang load page. I'll try again though.
#2283 [16:03] <mattym> what method did you use?
#2284 [16:03] * Denny [Denny@notlogged] has joined #minecrafthelp
#2285 [16:03] <Tyler> i found some commands to use in terminal via Apple Support.
#2286 [16:04] <mattym> ok, that method has worked for some
#2287 [16:04] * Denny [Denny@notlogged] has quit. (Client Quit)
#2288 [16:04] * Luis [Luis@notlogged] has joined #minecrafthelp
#2289 [16:04] <Tyler> used there commands
#2290 [16:04] <Luis> Hi
#2291 [16:04] <Tyler> http://support.apple.com/kb/HT5559
#2292 [16:05] <Luis> Can you help me downgrade minecraft pe
#2293 [16:05] <Tyler> if i right click on the minecraft app and show package contents, i can surf to the Resources folder and open the launcher.jar file,.... but then all I get is a black screen
#2294 [16:05] <mattym> Luis i dont think thats possible
#2295 [16:05] <Tyler> I think you'll need an ipad or iphone to download minecraft PE.
#2296 [16:06] * redpopp [redpopp@notlogged] has joined #minecrafthelp
#2297 [16:06] <Luis> I have minecraft pe
#2298 [16:06] <mattym> Tyler have you tried doing the stuff on that Apple support page, but doing a forced update to Minecraft before trying it again
#2299 [16:06] <redpopp> hello?
#2300 [16:06] <Lord_Ralex> Luis, afaik you cannot downgrade
#2301 [16:06] <redpopp> i need help
#2302 [16:06] <Tyler> nope. great idea. will do now.
#2303 [16:06] <mattym> Tyler or a complete reinstall of the minecraft files
#2304 [16:06] <Lord_Ralex> ??> redpopp ask
#2305 [16:06] <VoxelHead> redpopp: (ask) Don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#2306 [16:07] <VoxelHead> redpopp: (ask) If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#2307 [16:07] <Tyler> haven't used the force update option yet.
#2308 [16:07] <Tyler> thanks!
#2309 [16:07] <redpopp> when i login to my minecraft, there is a black scree then it crashes
#2310 [16:07] <Luis> Can you help join servers in mcpe
#2311 [16:07] <Lord_Ralex> redpopp, do you have the crash report?
#2312 [16:07] <redpopp> *screen
#2313 [16:07] <redpopp> yes
#2314 [16:07] <mattym> Luis the only way to get Minecraft PE is through your devieces online store, and that will only download the latest
#2315 [16:07] <Tyler> i do as well.
#2316 [16:07] <Lord_Ralex> ??> redpopp pastebin
#2317 [16:07] <VoxelHead> redpopp: (pastebin) Pastebin is a service run at http://www.pastebin.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click 'Submit', and give us the URL the site takes you to, and we can see what you have pasted.
#2318 [16:07] <redpopp> one second
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#2320 [16:07] * Luis [Luis@notlogged] has quit. (Client Quit)
#2321 [16:08] <Lord_Ralex> redpopp, post it to pastebin and link the page it takes you to here so we can see it
#2322 [16:08] * Luis [Luis@notlogged] has joined #minecrafthelp
#2323 [16:08] <redpopp> ok
#2324 [16:08] <redpopp> one second plz
#2325 [16:08] <Luis> I need help joining server in minecraft pe
#2326 [16:08] <Tyler> ime: 2/18/13 3:21 PM Description: Failed to start game org.lwjgl.LWJGLException: Could not get the JAWT interface at org.lwjgl.opengl.AWTSurfaceLock.lockAndInitHandle(Native Method) at org.lwjgl.opengl.AWTSurfaceLock.access$100(AWTSurfaceLock.java:49) at org.lwjgl.opengl.AWTSurfaceLock$1.run(AWTSurfaceLock.java:89) at java.security.AccessController.doPrivileged(Native Method) at org.lwjgl.opengl.AWTSurfaceLock.privileg
#2327 [16:08] <Tyler> sorry
#2328 [16:08] <mobsnightmare> very frustrating, still can't break blocks
#2329 [16:09] <mattym> Luis the only servers you can join in PE are local servers hosted by other devices on your network
#2330 [16:09] <tyteen4a03> Tyler, are you on a mac?
#2331 [16:09] <Tyler> sure am
#2332 [16:09] <mattym> mobsnightmare did you do what i said, about checking your macs mouse options
#2333 [16:09] <Luis> Can u help me join a server
#2334 [16:09] * benhunter09 [benhunter09@notlogged] has joined #minecrafthelp
#2335 [16:09] <mobsnightmare> yes, sis xheck mouse option
#2336 [16:09] <mattym> Luis is someone else on your network also playing minecraft PE
#2337 [16:10] <Tyler> redpopp -- i just pasted in pastebin.
#2338 [16:10] <tyteen4a03> Tyler, hang on
#2339 [16:10] <Tyler> no prob
#2340 [16:10] <redpopp> what?
#2341 [16:10] <tyteen4a03> ??> Tyler lwjgl/update
#2342 [16:10] <tyteen4a03> ??> Tyler lwjgl
#2343 [16:10] <tyteen4a03> fff
#2344 [16:10] <Luis> No one is play minecraft my update is 0.6.1
#2345 [16:10] <Lord_Ralex> java/lwjgl
#2346 [16:10] <mattym> Tyler like i said, try the Apple Support instructions again
#2347 [16:10] <tyteen4a03> ??> Tyler java/lwjgl
#2348 [16:10] <Tyler> trying to. this place gets busy quick!
#2349 [16:10] <VoxelHead> Tyler: (java/lwjgl) See http://www.minecraftwiki.net/wiki/Tutorials/Update_LWJGL for a guide on manually updating to a new version of LWJGL.
#2350 [16:10] <mattym> <mattym> Luis the only servers you can join in PE are local servers hosted by other devices on your network
#2351 [16:11] <Tyler> ok thanks!
#2352 [16:11] <Lord_Ralex> tyteen4a03, :P (also mind voicing me .-.)
#2353 [16:11] <AM2> ??< java/info
#2354 [16:11] <tyteen4a03> Lord_Nightmare, get yourselves back onto the main host
#2355 [16:11] <tyteen4a03> Lord_Ralex, just get back to the main host
#2356 [16:11] <Luis> I need help join servers on 0.6.1
#2357 [16:11] <redpopp> um well idk
#2358 [16:11] <Lord_Ralex> tyteen4a03, not on the bouncer and don't got flags >_>
#2359 [16:11] * Luis [Luis@notlogged] has quit. (Client Quit)
#2360 [16:12] <tyteen4a03> mattym, if you see JWAT interface and he's running a mac, java/lwjgl
#2361 [16:12] <mattym> tyteen4a03 has the lwjgl update actually started working tho?
#2362 [16:12] <tyteen4a03> mattym, later versions of LWJGL fixed this bug
#2363 [16:12] <mattym> so no more need for the flacky dev builds?
#2364 [16:13] <GreyVulpine> tyteen4a03 - Is it fixed finally?
#2365 [16:13] <mattym> and they work on macs with java 7 now?
#2366 [16:13] <tyteen4a03> GreyVulpine, from what I googled, seems so
#2367 [16:13] <GreyVulpine> We need a confirmation
#2368 [16:13] <tyteen4a03> GreyVulpine, especially since it's 5am here, yes
#2369 [16:13] * tina [tina@notlogged] has joined #minecrafthelp
#2370 [16:13] <AM2> ??< java/1.7
#2371 [16:14] <tyteen4a03> my memory may fail me at this time
#2372 [16:14] <mattym> afaik people who tried it yesterday were still having no luck
#2373 [16:14] * Luis [Luis@notlogged] has joined #minecrafthelp
#2374 [16:14] <tina> can you change your user name to a new one?
#2375 [16:14] <Luis> I need help join server on 0.6.1 minecraft pe
#2376 [16:14] <mattym> tina Thats not an option
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#2379 [16:15] <mattym> Luis Like i said before, you can only join a server is someone on your network with another copy of PE is hosing one
#2380 [16:15] <mattym> hosting*
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#2382 [16:15] <Lord_Ralex> tina, http://help.mojang.com/customer/portal/articles/928638-minecraft-usernames the section titled "Changing Usernames" is the one that addresses your question
#2383 [16:15] <tyteen4a03> Luis, do you know if somebody is hosting a server?
#2384 [16:16] <Briana> I'm not getting any audio on Minecraft.. Is there a fix to this?
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#2386 [16:17] <redpopp> here is the link see if you could help!! :: http://pastebin.com/rhwHQWQE
#2387 [16:17] <AM2> ??< java/1.6
#2388 [16:17] <redpopp> when i login to my minecraft, there is a black screen then it crashes
#2389 [16:17] <tyteen4a03> ??> redpopp win/dxdiag/bat
#2390 [16:17] <VoxelHead> redpopp: (win/dxdiag/bat) Please download this file. Save it anywhere and run it. After a while it will show you a textfile. Paste the contents of that file on www.pastebin.com copy the link you are sent to, and paste it to us.
#2391 [16:17] <VoxelHead> redpopp: (win/dxdiag/bat) Windows DxDiag Collector: http://mcfaq.hfbgaming.com/tools/CreateDxdiag.bat
#2392 [16:17] * Creeper [Creeper@notlogged] has joined #minecrafthelp
#2393 [16:17] <tina> can you change your user name?
#2394 [16:17] <Lord_Ralex> tina, http://help.mojang.com/customer/portal/articles/928638-minecraft-usernames the section titled "Changing Usernames" is the one that addresses your question
#2395 [16:17] * Luis [Luis@notlogged] has quit. (Ping timeout: 180 seconds)
#2396 [16:18] <Briana> How do I get sound on Minecraft?
#2397 [16:18] <redpopp> what file do i download?
#2398 [16:18] <Creeper> Every time I try to log in online to minecraft it wont let me.Any ideas?
#2399 [16:19] <tyteen4a03> redpopp, the second link
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#2401 [16:19] <tyteen4a03> *the link in the second message
#2402 [16:19] <redpopp> ok
#2403 [16:20] <Briana> I dont have sound on Minecraft, any ideas?
#2404 [16:20] <redpopp> here's the link :: http://pastebin.com/CCR6byWC
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#2407 [16:21] <AM2> Briana: How are you running Minecraft, on a PC? Under Options is the volume slider at zero?
#2408 [16:21] <redpopp> plz help
#2409 [16:21] <Briana> No on a Mac
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#2411 [16:22] <Briana> And volume is turned up
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#2414 [16:22] <AM2> ??< mac
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#2417 [16:22] <redpopp> can anyone help??
#2418 [16:22] <redpopp> here's the link :: http://pastebin.com/CCR6byWC
#2419 [16:22] <AM2> ??< mac/reinst
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#2421 [16:23] <Guest32591> not recieving your e mail to confirm my e mail address ?
#2422 [16:23] <Briana> Macbook Pro
#2423 [16:23] <AM2> Briana: I have no experience with Macs, but have you tried a force update?
#2424 [16:23] <AM2> ??> Briana mac/reinst
#2425 [16:23] <VoxelHead> Briana: (mac/reinst) You may need to reinstall the locally installed files that Minecraft puts into place.
#2426 [16:23] <VoxelHead> Briana: (mac/reinst) To do so, in the Finder, from the Go menu, select Home. Then open Library, Application Support, and then minecraft. Drag the bin and resources folders to the trash, then try running Minecraft again. Good luck!
#2427 [16:23] <Briana> Force update Minecraft?
#2428 [16:24] <redpopp> Can anyone plz help me?? I need answers!!
#2429 [16:24] <mattym> Briana no ^ that is different
#2430 [16:24] <redpopp> when i login to my minecraft, there is a black screen then it crashes
#2431 [16:24] <redpopp> here's the link :: http://pastebin.com/CCR6byWC
#2432 [16:24] <Briana> Ok I'll try above
#2433 [16:24] <Lord_Ralex> ??> redpopp gpu/intel
#2434 [16:24] <VoxelHead> redpopp: (gpu/intel) You can get drivers for Intel video cards and chipsets here: http://downloadcenter.intel.com/
#2435 [16:24] <AM2> ??< mac/java
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#2437 [16:25] <redpopp> what do i do when i go to the link?
#2438 [16:25] <Creeper> I've tried everything and I still cant log into minecraft to play on a server with my friend.Does anyone know what to do?
#2439 [16:25] <mattym> Guest32591 Mojangs mail servers have been experiencing issues, you may have to be patient
#2440 [16:25] <Briana> VoxelHead, Do I trash all of Minecraft? Then a fresh install of the client?
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#2443 [16:26] <redpopp> what do i do when i go to the link?
#2444 [16:26] <redpopp> what do i do when i go to the link?
#2445 [16:26] <redpopp> what do i do when i go to the link?
#2446 [16:26] <Lord_Ralex> redpopp, stop repeating yourself
#2447 [16:26] <AM2> Briana: No, just the bin and resources folders
#2448 [16:26] <redpopp> can you plz help?
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#2452 [16:26] <AM2> Briana: "Drag the bin and resources folders to the trash, then try running Minecraft again." <-- is what VoxelHead said
#2453 [16:27] <Lord_Ralex> redpopp, click contine and have it determine what drivers you need
#2454 [16:27] <Guest32591> need email confirmation help
#2455 [16:27] <Briana> I have no bin of resources.. Just a Minecraft icon
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#2457 [16:28] <AM2> Briana: First, I have never used a modern Mac. When you did this: "in the Finder, from the Go menu, select Home. Then open Library, Application Support," what do you see? No Minecraft folder?
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#2459 [16:29] * frdmn is now known as frdmn|zZz
#2460 [16:29] <Briana> I have no folder, I did a search for Minecraft and it comes back with a icon. Which runs Minecraft. I cant find the resources folder dedicated to the client anywhere
#2461 [16:30] <AM2> Briana: Um, did you do this first: "in the Finder, from the Go menu, select Home. " ?
#2462 [16:30] <Briana> Where is the home folder? I dont see this on
#2463 [16:30] <Briana> I dont see a go menu
#2464 [16:31] <redpopp> ok, i downloaded the drivers, but the minecraft keeps crashing!!
#2465 [16:31] <redpopp> Lord_Ralex > plz help
#2466 [16:31] <AM2> Briana: Maybe best to wait until a Mac user can help, keep asking in this channel every few minutes or so. Those instructions used to help Mac users, but I'm 12 months out of touch!
#2467 [16:32] <Briana> Ok, thanks..
#2468 [16:32] <Briana> If anyone with a Mac can help me get sound on Minecraft please advise
#2469 [16:32] <redpopp> Lord_Ralex > plz help
#2470 [16:32] <AM2> ??< mac/.minecraft
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#2472 [16:32] <mattym> Briana are you starting in Finder, thats the macs folder searching app
#2473 [16:32] <redpopp> Lord_Ralex > plz help
#2474 [16:32] <redpopp> Lord_Ralex > plz help
#2475 [16:32] * phillippa42 [phillippa42@notlogged] has joined #minecrafthelp
#2476 [16:33] <AM2> ??< mac/.minecraft/lion
#2477 [16:33] <mattym> ??> redpopp patience
#2478 [16:33] * TheVarmari is now known as Varm[Sleepz]
#2479 [16:33] <VoxelHead> redpopp: (patience) Please be patient when waiting for a response. Many of the helpers here are helping in their free time at school or work, and often get called away.
#2480 [16:33] <VoxelHead> redpopp: (patience) In short, your supplications will be answered, in the order in which they are received.
#2481 [16:33] <Briana> No I dragged the Minecraft icon to my applications folder.. No other resource folder dedicated to the client
#2482 [16:33] <AM2> Briana: Are you using the Lion operating system on the mac?
#2483 [16:33] <redpopp> ;((
#2484 [16:33] <AM2> Briana: oops, sorry I see mattym is helping you now, ignore my last
#2485 [16:34] <mattym> ??> Briana mac/.minecraft
#2486 [16:34] <VoxelHead> Briana: (mac/.minecraft) To get at Minecraft's locally stored files on a Mac, in the Finder, from the Go menu, select Home. Then open Library, Application Support. The folder you want is "minecraft".
#2487 [16:34] <Briana> Yes Lion 10.7.5
#2488 [16:34] <mattym> Briana that ^ will get you where you need to look
#2489 [16:34] <mattym> Briana that ^ will get you where you need to look
#2490 [16:34] * phillippa42 [phillippa42@notlogged] has left #minecrafthelp
#2491 [16:34] * AM2 was looking at mac/.minecraft/lion
#2491 [16:34] <redpopp> PLZ!3edsesf HELP!
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#2493 [16:34] <redpopp> PLZ!3edsesf HELP!
#2494 [16:34] <redpopp> PLZ!3edsesf HELP!
#2495 [16:34] <redpopp> PLZ!3edsesf HELP!
#2496 [16:34] <redpopp> PLZ!3edsesf HELP!
#2497 [16:34] <redpopp> Lord_Ralex > plz help
#2498 [16:34] <AM2> mattym, Briana sees nothing in Support
#2499 [16:34] <AM2> mattym, Briana sees nothing in Support
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#2503 [16:35] <tyteen4a03> Lord_Ralex, did he ever give you the dxdiag?
#2504 [16:35] <Briana> I dont even see a home button in Finder..
#2505 [16:35] <redpopp> BITCHES
#2506 [16:35] <AM2> mattym, so I wondered whether she needs to do this: "mac/.minecraft/lion: Run this command in Terminal: chflags nohidden ~/Library"
#2507 [16:35] <mattym> possibly
#2508 [16:35] <Lord_Ralex> tyteen4a03, yes, and told to update drivers
#2509 [16:35] <tyteen4a03> Lord_Ralex, and did he do it?
#2510 [16:35] <Lord_Ralex> supposidly
#2511 [16:35] <AM2> ??< mac/key
#2512 [16:36] <tyteen4a03> AM2, eh?
#2513 [16:36] <Lord_Ralex> although i am a bit busy and the spam they were doing to me was making me not inclined to help
#2514 [16:36] <Briana> I am doing a search for "Application Support" with no results
#2515 [16:36] <osuka_> ??< mac/key
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#2517 [16:36] <phillippa42> hi, I cant get minecraft to load on my new laptop. I get an error page save to my homepage when I try and log in "A fatal error has been detected by the Java Runtime Environment:" then loads more stuff. I've tried reinstalling java
#2518 [16:36] <osuka_> ...it doesn't resemble a clover leaf.
#2519 [16:36] <tyteen4a03> AM2, osuka_: the win/key refers to the Windows key
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#2521 [16:36] <tyteen4a03> ??> Briana mac/.minecraft/lion
#2522 [16:36] <VoxelHead> Briana: (mac/.minecraft/lion) Run this command in Terminal: chflags nohidden ~/Library
#2523 [16:36] <osuka_> tyteen4a03: I know, I was just curious =p
#2524 [16:36] <killer_> how do downlod minecraft on a mac book pro
#2525 [16:37] <osuka_> killer_: you have to buy the game, obviously, as on any other computer
#2526 [16:37] <osuka_> then, when you get to the download page, just choose the Mac app. It's all listed there.
#2527 [16:37] <mattym> killer_ latest version of Mac?
#2528 [16:37] * TyanColte [TyanColte@notlogged] has joined #minecrafthelp
#2529 [16:38] * redpopp [redpopp@notlogged] has quit. (Ping timeout: 180 seconds)
#2530 [16:38] <killer_> no but after it wont let me run it it says minecraft is damaged plz move to the trash and yea the latest vertion of the mac
#2531 [16:38] <mattym> ??> killer_ gatekeeper
#2532 [16:38] <Lord_Ralex> ??> killer_ mac/gatekeeper/disable
#2533 [16:38] <VoxelHead> killer_: (mac/gatekeeper/disable) If the right-click->Open trick does not work, disable Gatekeeper entirely. See http://support.apple.com/kb/HT5290
#2534 [16:39] <Briana> Voxe1Head, I typed that into Terminal with no effect
#2535 [16:39] <tyteen4a03> Briana, now, try searching for Application Support again
#2536 [16:39] <Briana> ok
#2537 [16:39] <tyteen4a03> Lord_Ralex, do you own a mac?
#2538 [16:39] <Lord_Ralex> tyteen4a03, nope
#2539 [16:39] <mattym> why is the gatekeeper factoid prefixed with a mac tag, its not like other systems have that program?
#2540 [16:39] <tyteen4a03> ok
#2541 [16:39] <tyteen4a03> mattym, duh?
#2542 [16:39] <Lord_Ralex> but i think minecraft folder is hidden on macs there
#2543 [16:39] <phillippa42> Does anyone know what the error msg A fatal error has been detected by the Java Runtime Environment: EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x5efb5861, pid=4608, tid=5736 means????
#2544 [16:39] <Briana> Still no folder
#2545 [16:40] <Briana> arggg
#2546 [16:40] <tyteen4a03> phillippa42, paste the whole error log on pastebin.com
#2547 [16:40] <tyteen4a03> ??> phillippa42 pastebin
#2548 [16:40] <VoxelHead> phillippa42: (pastebin) Pastebin is a service run at http://www.pastebin.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click 'Submit', and give us the URL the site takes you to, and we can see what you have pasted.
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#2551 [16:42] <oakesgurl68> hi i need help my hubby got paid for two games and now none of them want to let him play
#2552 [16:42] <tyteen4a03> oakesgurl68, what happens when you try to log into the Standalone Launcher?
#2553 [16:42] <tyteen4a03> I wonder if DopeGhoti is here
#2554 [16:42] <oakesgurl68> it says login failed
#2555 [16:42] <phillippa42> Thanks tyteen, and Voxelhead. http://pastebin.com/MWB5Vskm
#2556 [16:43] <Briana> Can someone help me find the Support Files to Minecraft on a Mac? Still no luck...
#2557 [16:43] <AM2> Briana, tyteen4a03, although from 2011 maybe one of these ways will help make the Library folder visible: http://www.macworld.com/article/1161156/view_library_folder_in_lion.html
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#2560 [16:43] <tyteen4a03> oakesgurl68, I take that Minecraft hasn't worked before?
#2561 [16:43] <tyteen4a03> ??> phillippa42 gpu/amd
#2562 [16:43] <VoxelHead> phillippa42: (gpu/amd) You can get drivers for AMD (formerly ATI) GPUs here: http://support.amd.com/us/gpudownload/windows/Pages/auto_detect.aspx
#2563 [16:43] <tyteen4a03> phillippa42, you need to update your display drivers
#2564 [16:44] <oakesgurl68> then he goes to the website and it sats that he has two copies of un redeemed
#2565 [16:44] <phillippa42> thankyou.
#2566 [16:44] <phillippa42> I'll try that, fingers crossed.
#2567 [16:44] * Ethan [Ethan@notlogged] has quit. (Client Quit)
#2568 [16:44] <tyteen4a03> oakesgurl68, you cannot use two gift codes on one account
#2569 [16:44] <oakesgurl68> so when he tried to redeem one of them it said he already has the game
#2570 [16:44] <oakesgurl68> no he paid for both
#2571 [16:44] <Briana> YAY! Found Application Support folder and then Minecraft client.. Now what?
#2572 [16:45] <oakesgurl68> he didn't mean too buy two
#2573 [16:45] <mattym> Briana delete the bin and resources folder in there
#2574 [16:45] <Briana> Open each and drag all content to the trash? Or drage both folders to the trash?
#2575 [16:45] <Briana> *Drag*
#2576 [16:45] <mattym> both the folders
#2577 [16:46] * Utred [Utred@notlogged] has joined #minecrafthelp
#2578 [16:46] <Utred> Gtrcbygdc
#2579 [16:46] <Utred> Unhappy
#2580 [16:46] <Briana> Ok
#2581 [16:46] <Utred> Hi
#2582 [16:46] <Utred> Iii
#2583 [16:46] * Utred [Utred@notlogged] has quit. (Client Quit)
#2584 [16:46] <mattym> Briana once thats done, try to start the game again
#2585 [16:46] <mattym> and see if the sound works
#2586 [16:46] <osuka_> lol
#2587 [16:46] <osuka_> what was that
#2588 [16:46] <phillippa42> the amd thing says it cant detect my product or os, can i get drivers direct from toshiba?
#2589 [16:46] <oakesgurl68> so he has two games and none of them want to let him play
#2590 [16:46] * benhunter09 [benhunter09@notlogged] has joined #minecrafthelp
#2591 [16:47] <tyteen4a03> phillippa42, are you using a C60 by any chance?
#2592 [16:47] * Destryker_ [Destryker_@notlogged] has quit. (Quit: Web client closed)
#2593 [16:47] <tyteen4a03> oakesgurl68, you can redeem the other code by creating another Mojang account
#2594 [16:47] <oakesgurl68> it says it un redeemed then he clicks on it and then it says he already has the game
#2595 [16:47] <tyteen4a03> that is if you both want to play together, if not you can just save it
#2596 [16:47] <tyteen4a03> oakesgurl68, yes
#2597 [16:47] <oakesgurl68> how would he do that
#2598 [16:48] <Briana> Very nice! It works now! Thank you to all who joined in!
#2599 [16:48] <CptSpaceToaster> mobsnight
#2600 [16:48] * nipper [nipper@notlogged] has quit. (Remote host closed the connection)
#2601 [16:48] * Diablodoc [Diablodoc@notlogged] has quit. (Read error: Connection reset by peer)
#2602 [16:48] <tyteen4a03> oakesgurl68, copy the unused code, log out and create another account
#2603 [16:48] <mattym> CptSpaceToaster he left
#2604 [16:48] <tyteen4a03> oakesgurl68, then redeem it there
#2605 [16:48] <phillippa42> i have no idea! Lol, Its a Toshina Satellite. Sorry, am not v good with computers
#2606 [16:48] <tyteen4a03> ??> phillippa42 win/dxdiag/bat
#2607 [16:48] * confusedmom [confusedmom@notlogged] has quit. (Quit: Web client closed)
#2608 [16:48] <VoxelHead> phillippa42: (win/dxdiag/bat) Please download this file. Save it anywhere and run it. After a while it will show you a textfile. Paste the contents of that file on www.pastebin.com copy the link you are sent to, and paste it to us.
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#2610 [16:48] <VoxelHead> phillippa42: (win/dxdiag/bat) Windows DxDiag Collector: http://mcfaq.hfbgaming.com/tools/CreateDxdiag.bat
#2611 [16:48] <oakesgurl68> ok we will try can you stay on if it doesn't work
#2612 [16:49] <tyteen4a03> oakesgurl68, we will still be here
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#2616 [16:49] <oakesgurl68> ok thank
#2617 [16:49] <tyteen4a03> Lord_Ralex, at this rate we might need a deli counter
#2618 [16:49] <Lord_Ralex> tyteen4a03, yay deli
#2619 [16:49] <Lord_Ralex> would help but busy atm
#2620 [16:49] * blacksmith7676 [blacksmith7676@notlogged] has joined #minecrafthelp
#2621 [16:50] <tyteen4a03> Lord_Ralex, same
#2622 [16:50] <blacksmith7676> HI. minecraft keeps shutting down saying it is out of space.
#2623 [16:50] <tyteen4a03> blacksmith7676, Out of Memory do you mean?
#2624 [16:50] * Diablodoc [Diablodoc@notlogged] has joined #minecrafthelp
#2625 [16:51] <blacksmith7676> yes
#2626 [16:51] <tyteen4a03> blacksmith7676, Windows I presume>
#2627 [16:51] <tyteen4a03> ?
#2628 [16:51] <blacksmith7676> yes 8
#2629 [16:51] <tyteen4a03> ??> blacksmith7676 win/dxdiag/bat
#2630 [16:51] <VoxelHead> blacksmith7676: (win/dxdiag/bat) Please download this file. Save it anywhere and run it. After a while it will show you a textfile. Paste the contents of that file on www.pastebin.com copy the link you are sent to, and paste it to us.
#2631 [16:51] <VoxelHead> blacksmith7676: (win/dxdiag/bat) Windows DxDiag Collector: http://mcfaq.hfbgaming.com/tools/CreateDxdiag.bat
#2632 [16:51] <blacksmith7676> ok. i'm slow at all this so bare with me...lol
#2633 [16:52] <tyteen4a03> blacksmith7676, no problem
#2634 [16:52] * mouldy-ipad [mouldy-ipad@notlogged] has quit. (Remote host closed the connection)
#2635 [16:52] <blacksmith7676> ok how do i download it?
#2636 [16:52] <mattym> there should have been a link ^
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#2638 [16:53] <blacksmith7676> www.pastebin.com/ do i click on that
#2639 [16:53] <phillippa42> ok, this is my new pastebin. http://pastebin.com/nHpED2xN
#2640 [16:53] <tyteen4a03> blacksmith7676, nom this one: http://mcfaq.hfbgaming.com/tools/CreateDxdiag.bat
#2641 [16:54] <mattym> ??> phillippa42 c660
#2642 [16:54] <VoxelHead> phillippa42: (c660) The Toshiba C660 laptop has known issues with its GPU drivers. Please follow the directions here: http://minecraftirc.net/thread-12-post-76.html#pid76
#2643 [16:54] <mattym> phillippa42 your computer is special follow those instructions ^
#2644 [16:54] <phillippa42> will do, many thanks
#2645 [16:55] <blacksmith7676> ok. its doing its thing. where is the link that i send to you?
#2646 [16:56] <tyteen4a03> blacksmith7676, pastebin.com
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#2648 [16:57] <oakesgurl68> where do i find the game number
#2649 [16:58] * nipper [nipper@notlogged] has quit. (Ping timeout: 380 seconds)
#2650 [16:58] <tyteen4a03> oakesgurl68, the gift code? Under My Games of your original account
#2651 [16:59] <oakesgurl68> the original game code of the one he hasn't use
#2652 [17:00] * xxcodwarrior1xx [xxcodwarrior1xx@notlogged] has joined #minecrafthelp
#2653 [17:00] <oakesgurl68> now its saying error to many failed redeeemeds
#2654 [17:00] <mattym> it would probably be best to try it on another computer
#2655 [17:00] <xxcodwarrior1xx> i need some help
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#2659 [17:02] * Mikko_blu is now known as Noir
#2660 [17:02] <oakesgurl68> do ip adreess matter b/c i play too we has 3 computer on the same ip adress
#2661 [17:02] <blacksmith7676> i have no idea what i'm doing...
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#2664 [17:03] <mattym> blacksmith7676 did you hit submit on pastebin?
#2665 [17:03] <oakesgurl68> please tyteen4a03
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#2667 [17:04] <blacksmith7676> no. i don't even know what to put in there. i'm no good at computers
#2668 [17:04] <oakesgurl68> we paid for two games and now its giving us to many failed logins and redeems
#2669 [17:04] <mattym> oakesgurl68 it shouldnt matter, i only said to use another computer so that it wont have the login info from the other account, that may be causing the issue
#2670 [17:04] <mattym> blacksmith7676 you go the file from the dxdiag right?
#2671 [17:04] <oakesgurl68> ok i try
#2672 [17:04] <mattym> should be text file
#2673 [17:05] <blacksmith7676> is it the C:/User....etc one????
#2674 [17:05] <mattym> yeah
#2675 [17:05] <mattym> open that and copy all of the contents
#2676 [17:05] <blacksmith7676> and where in pin d i paste it?
#2677 [17:05] <mattym> then paste them into the box on the pastebin site
#2678 [17:05] <blacksmith7676> oh all of the BIG stuff...
#2679 [17:06] <blacksmith7676> ok give me a min. thnx!
#2680 [17:06] <mattym> Under where is says New paste, paste it there, then hit submit
#2681 [17:06] * Contex|Away is now known as Contex
#2682 [17:07] <blacksmith7676> ok, submitted
#2683 [17:07] <mattym> ok copy the address from the browser
#2684 [17:07] * nip [nip@notlogged] has quit. (Ping timeout: 194 seconds)
#2685 [17:08] <mattym> and paste that address here
#2686 [17:08] <blacksmith7676> http://pastebin.com/GHTpVM8K this one?
#2687 [17:08] <mattym> yes
#2688 [17:09] <mattym> let me look it over
#2689 [17:09] <blacksmith7676> ok thnx again...
#2690 [17:09] <mattym> and your problem was that it said it was Out of Memory yes?
#2691 [17:09] <blacksmith7676> yes
#2692 [17:10] <oakesgurl68> it gave me this Error! To migrate your Minecraft Account you need to give us your Minecraft Username. If you already have migrated your Minecraft Account, go to the log in page and use your e-mail address to log in
#2693 [17:10] <blacksmith7676> it keeps bringing me back to the title screen i believe it is called
#2694 [17:10] <mattym> oakesgurl68 do you see anywhere on that page to submit the gift code?
#2695 [17:10] <blacksmith7676> blacksmith7676
#2696 [17:11] <oakesgurl68> let me look
#2697 [17:11] <mattym> blacksmith7676 do you know if you have the 64-Bit version of java isntalled?
#2698 [17:11] <Creeper> Is there a number to call for minecraft or mojang?
#2699 [17:11] <mattym> Nope
#2700 [17:11] <oakesgurl68> yes now what do i do
#2701 [17:11] <Creeper> Darn.My account still isnt working.
#2702 [17:11] <mattym> How so
#2703 [17:12] <blacksmith7676> i don't know
#2704 [17:12] <Creeper> i waited a day to play it then when i logged back in it keeps saying "Login Failed."
#2705 [17:12] <blacksmith7676> i used which ever one popped up to down;oad
#2706 [17:12] <mattym> ok blacksmith7676 one second
#2707 [17:12] <blacksmith7676> k
#2708 [17:13] <mattym> blacksmith7676 chose the download for Windows 64-Bit on this page and try to install it http://www.java.com/en/download/manual.jsp
#2709 [17:13] <blacksmith7676> ok
#2710 [17:13] <mattym> Creeper How long ago did you purchase the game?
#2711 [17:14] <oakesgurl68> do we enter the account number from one of the games he has
#2712 [17:14] <Creeper> for about to days now
#2713 [17:14] <Lord_Ralex> Creeper, can you go to account.mojang.com/me and tell us what it says
#2714 [17:14] <mattym> oakesgurl68 Has he been able to redeem any of them?
#2715 [17:14] <Creeper> *two
#2716 [17:14] <Creeper> okay hand on.
#2717 [17:14] <blacksmith7676> its downloading
#2718 [17:14] <oakesgurl68> no it give us Error! To migrate your Minecraft Account you need to give us your Minecraft Username. If you already have migrated your Minecraft Account, go to the log in page and use your e-mail address to log in
#2719 [17:14] <mattym> oakesgurl68 Try to redeem just one of them
#2720 [17:15] <oakesgurl68> we did :(
#2721 [17:15] <mattym> it still gives you that ^ error?
#2722 [17:15] * Moose is now known as Moose\Away
#2723 [17:15] <oakesgurl68> yeah
#2724 [17:16] <mattym> oakesgurl68 have you checked your email for any mail from mojang, make sure to check spam or junk folders just in case
#2725 [17:16] <blacksmith7676> ok. it completed the download. should i try playing again and see what happens? also, is there a need to uninstal the 32 bit if indeed it is in my computer?
#2726 [17:16] <oakesgurl68> how do we get a refund for at least one of them
#2727 [17:16] <mattym> blacksmith7676 did you install ti yet
#2728 [17:16] <blacksmith7676> yes
#2729 [17:16] * gunesld [gunesld@notlogged] has joined #minecrafthelp
#2730 [17:16] <mattym> then try to run minecraft
#2731 [17:16] <blacksmith7676> ok
#2732 [17:16] <oakesgurl68> yeah he just has a inbox
#2733 [17:17] <mattym> ??< index
#2734 [17:17] <gunesld> my mac book air is not allowing me to download the game
#2735 [17:17] <mattym> ??> oakesgurl68 refund
#2736 [17:17] <VoxelHead> oakesgurl68: (refund) This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#2737 [17:17] <mattym> oakesgurl68 that page will tell you how to go about getting one refunded
#2738 [17:17] <gunesld> but it is not the computer, it is the game
#2739 [17:17] <oakesgurl68> yeah the mess happened when he got two minecrafts and he only wanted one
#2740 [17:17] <mattym> gunesld What does it say?
#2741 [17:18] <oakesgurl68> we have sent two emails to them in to refund place
#2742 [17:18] <mattym> oakesgurl68 it will take a while for them to reply
#2743 [17:18] <Creeper> it says "Did you know that if you've already bought Minecraft you can import your existing profile into this account?" then it talks about clicking a button to reedeem a gift card for minecraft
#2744 [17:18] <oakesgurl68> poop
#2745 [17:18] <Lord_Ralex> Creeper, what method did you use?
#2746 [17:19] <Lord_Ralex> to buy the game?
#2747 [17:19] <mattym> Creeper that means that the mojang account you are using hasnt baught minecraft yet
#2748 [17:19] <oakesgurl68> how long b/c its been 3 days
#2749 [17:19] <gunesld> it says window activation is not supported
#2750 [17:19] <mattym> oakesgurl68 Mojang is still handling emails from last month
#2751 [17:19] <Creeper> i used my credit card to buy the game.
#2752 [17:19] <oakesgurl68> oh ok
#2753 [17:19] <Creeper> So something probably happened while i was buying the game?
#2754 [17:20] <oakesgurl68> so back to getting his game to work
#2755 [17:20] <mattym> gunesld have you completed the purchase yet?
#2756 [17:20] <blacksmith7676> seems to be ok. it doesn't always revert to the no memory screen right away but so far so good. thank you for all of your help!
#2757 [17:20] <gunesld> yah
#2758 [17:20] <oakesgurl68> how can we do that
#2759 [17:20] <gunesld> its been like a month
#2760 [17:20] <mattym> oakesgurl68 give us a minute and we will try from scratch to walk you through it
#2761 [17:20] <Lord_Ralex> Creeper, can you check your account with the bank and see if the payment was taken?
#2762 [17:20] <Creeper> okay hang on.
#2763 [17:20] <mattym> gunesld where are you trying to download it from
#2764 [17:21] <oakesgurl68> thanks so much he said he is locked out
#2765 [17:21] <Lord_Ralex> if your bank did not show the payment, they probably blocked it
#2766 [17:21] <Lord_Ralex> to which you need to call them and tell them to allow the payment
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#2768 [17:21] * Moose\Away is now known as Moose
#2769 [17:22] <mattym> gunesld if you hit the text that says All Platforms on http://minecraft.net/download you should be able to get the Mac launcher please try to download it and tell me what happens
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#2771 [17:23] <mattym> oakesgurl68 So on the mojang account that you have, it says you have two Gift-Codes, but that account itself does not have a Profile Name for minecraft listed, correct?
#2772 [17:23] <oakesgurl68> no two minecraft games not gift cods
#2773 [17:24] <mattym> So it has Minecraft listed twice under "My Games"
#2774 [17:24] <oakesgurl68> no we have a name for the profile
#2775 [17:24] <oakesgurl68> yes
#2776 [17:24] <mattym> Do each have a Profile name, are they different or the same
#2777 [17:24] <oakesgurl68> its the sane pro. name two diff. games
#2778 [17:25] <oakesgurl68> that he paid for
#2779 [17:25] <mattym> ok, thats supposed to be impossible
#2780 [17:25] * phillippa42 [phillippa42@notlogged] has quit. (Ping timeout: 180 seconds)
#2781 [17:25] <oakesgurl68> idk he bought two games
#2782 [17:25] <GreyVulpine> Er, it is
#2783 [17:26] <GreyVulpine> You can't have two minecraft accounts for one mojang profile.
#2784 [17:26] <mattym> And the problem is, when he tries to log into the launcher it wont let him?
#2785 [17:26] <oakesgurl68> and is locked out of bith
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#2787 [17:26] <mattym> Your gonna have to contact mojang support and wait on their reply
#2788 [17:26] <oakesgurl68> not two acounts one and two games that he bought
#2789 [17:26] <oakesgurl68> not two acounts one and two games that he bought
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#2791 [17:27] <oakesgurl68> and on the website it says to many failed re-deems
#2792 [17:28] <mattym> oakesgurl68 You are going to have to explain that all in this form http://help.mojang.com/customer/portal/emails/new make sure to give them as much info as possible and remember it will be a while before you hear back
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#2794 [17:28] <oakesgurl68> ok thaks for tring to help hun
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#2802 [17:34] <JFixer> I have downloaded the executible file for Minecraft and it seems to run fine, but when I enter my username and password, it says it cannot connect to Minecraft.net. Yet here I am, on Minecraft.net. May I get some assistance on this matter?
#2803 [17:34] * Sakyl [Sakyl@notlogged] has quit. (Quit: Leaving.)
#2804 [17:34] <mattym> on minecraft.net
#2805 [17:34] <mattym> can you log in there?
#2806 [17:34] <JFixer> Yes.
#2807 [17:35] <mattym> Ok you most likely need to allow minecraft.exe and java to go through your firewall and antivirus
#2808 [17:35] <mattym> they are probably blocking its connection
#2809 [17:35] <JFixer> Firewall allows both Java and Minecraft; checked and double-checked.
#2810 [17:36] <mattym> what about your antivirus?
#2811 [17:36] <mattym> what brand/type is it?
#2812 [17:36] <JFixer> Kaspersky hasn't troubled me with Minecraft, in the past, either.
#2813 [17:36] <GreyVulpine> JFixer - Bottom of the launcher where you put in your username and password, what color is it? Dirt or black?
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#2816 [17:41] <JFixer> I lost connection for a bit.
#2817 [17:42] <mattym> JFixer - Bottom of the launcher where you put in your username and password, what color is it? Dirt or black?
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#2819 [17:42] <JFixer> Dirt. The news panel works fine.
#2820 [17:43] <mattym> New computer?
#2821 [17:43] <GreyVulpine> Do you see "Bad Login" when you go to: https://login.minecraft.net/?user=Meep&password=notreal&version=13
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#2823 [17:43] <awsmskrdude> Is there anyway to fix a disconnect.overflow on a server running 13w07a
#2824 [17:44] <JFixer> Recently reformatted computer.
#2825 [17:44] <JFixer> And no, it just says that it cannot connect to Minecraft.net.
#2826 [17:44] <mattym> awsmskrdude Dont really know, this channel is mostly for current release issues
#2827 [17:44] <GreyVulpine> JFixer - Wait, minecraft.net doesn't load in your browser?
#2828 [17:45] <awsmskrdude> Ok. I was wondering because a few of my members have had that issue.
#2829 [17:45] <mattym> awsmskrdude if you can have them replicate the issue, have them report it to the mojang bug tracker
#2830 [17:45] <JFixer> No, my browser loads minecraft.net just fine. The executible is failing to get the download from minecraft.net.
#2831 [17:46] <mattym> JFixer what browser did you use to download it?
#2832 [17:46] <GreyVulpine> JFixer - Are you on the computer in question right now?
#2833 [17:46] <awsmskrdude> Ok. Thanks for the help mattym
#2834 [17:46] <JFixer> Mozilla Firefox 19.0 beta.
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#2838 [17:47] <JFixer> Yes, I am using the computer that I am trying to run minecraft on.
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#2840 [17:48] <GreyVulpine> JFixer - Could you pull up the command prompt, ping login.minecraft.net and give us the address to which your computer resolves that to?
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#2842 [17:48] <Audi> I forgot my password for my account and when I wanted it to send to my email, I cant find it?
#2843 [17:49] <Spikevader> minecraft crashed
#2844 [17:49] <Audi> Crashed?
#2845 [17:49] <Spikevader> yeah
#2846 [17:49] <Audi> What do you mean
#2847 [17:49] <Audi> ?
#2848 [17:49] <Spikevader> was working on a calculator, and i pasted something with world edit and it crashed
#2849 [17:49] <Spikevader> twice
#2850 [17:50] <Audi> What does this have to do with me?
#2851 [17:50] <Spikevader> idk
#2852 [17:50] <Audi> are you customer support?
#2853 [17:50] <Spikevader> said contact mojang
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#2855 [17:51] <mattym> wow, walk away for a second and that ^ happens, lol
#2856 [17:51] <JFixer> Alright, I got an IP from login.minecraft.net: 50.16.124.43
#2857 [17:52] <GreyVulpine> That looks right.
#2858 [17:52] <GreyVulpine> What AV do you use?
#2859 [17:53] <JFixer> Kaspersky Anti-virus 2013.
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#2862 [17:55] <GreyVulpine> Hmm, and you've tried totally disabling/stopping kaspersky?
#2863 [17:55] * pez [pez@notlogged] has quit. (Quit: Web client closed)
#2864 [17:55] * pez [pez@notlogged] has joined #minecrafthelp
#2865 [17:55] <JFixer> No I haven't.
#2866 [17:55] <pez> hi
#2867 [17:55] <pez> um i need help
#2868 [17:55] <JFixer> I will try turning AV off, if I really have to...
#2869 [17:55] <GreyVulpine> Try that as a test, JFixer.
#2870 [17:56] <JFixer> Ugh...now I am worried...
#2871 [17:56] <pez> when i go past the start menu it slow s down what do i do
#2872 [17:56] <Bob> what is the email ofr mojang?
#2873 [17:56] <GreyVulpine> ?? mojang/email
#2874 [17:56] <VoxelHead> mojang/email: You can email Mojang by going here: http://help.mojang.com/customer/portal/emails/new
#2875 [17:56] <Bob> for
#2876 [17:56] <Bob> thx
#2877 [17:56] * Bob [Bob@notlogged] has quit. (Client Quit)
#2878 [17:56] <mattym> pez what do you mean by slows down?
#2879 [17:56] <GreyVulpine> pez - Turn down the detail level of minecraft through the video options, or get a better computer
#2880 [17:57] <pez> well i cant get a new computer but ill try that
#2881 [17:58] <pez> it starts to slow down the clicker goes num
#2882 [17:58] <JFixer> Tried activating minecraft after pausing protection from Kaspersky. No effect.
#2883 [17:58] <pez> and i cant acktualy play
#2884 [17:58] <JFixer> The news panel flickered and took a while to load; that was the only difference I percieved.
#2885 [18:00] <mattym> pez Turn down the graphics like Grey suggested, if that doesnt help, there isnt much more you can do besides getting a better computer
#2886 [18:00] <JFixer> I am very confused; this never happened to me, before. Back when I had nasty old Vista, this worked fine.
#2887 [18:01] <mattym> Did you update the computer?
#2888 [18:01] * pez [pez@notlogged] has quit. (Ping timeout: 180 seconds)
#2889 [18:01] <JFixer> To Windows 7 after a reformat, yes.
#2890 [18:01] <mattym> Are you 100% sure you installed all the drivers the computer needs?
#2891 [18:02] * woody [woody@notlogged] has joined #minecrafthelp
#2892 [18:02] <JFixer> Video card, keyboards, audio drivers, mouse, WLAN driver...
#2893 [18:02] <JFixer> I am pretty sure I covered everything.
#2894 [18:03] <mattym> Laptop?
#2895 [18:03] * Joe [Joe@notlogged] has joined #minecrafthelp
#2896 [18:03] <JFixer> Except for the stupid fingerprint scanner; the blasted thing is useless.
#2897 [18:03] * Joe is now known as Guest36582
#2898 [18:03] <mattym> Chipset drivers?
#2899 [18:03] <JFixer> And yes, Laptop.
#2900 [18:04] <Guest36582> My game is not working am I aloud a refund?
#2901 [18:04] <Lord_Ralex> ??> Guest36582 refund
#2902 [18:04] <VoxelHead> Guest36582: (refund) This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#2903 [18:04] <AM2> JFixer: Java uninstalled and re-installed? All I can guess at I think has been checked: antivirus, firewall, maybe strange Windows 7 permissions.
#2904 [18:04] * Spikevader [Spikevader@notlogged] has joined #minecrafthelp
#2905 [18:04] <Spikevader> i need help
#2906 [18:04] <Guest36582> I have sent email how long will it take and I've tried everything
#2907 [18:05] * MrBug [MrBug@notlogged] has joined #minecrafthelp
#2908 [18:05] <MrBug> hello?
#2909 [18:05] <MrBug> is there someone i can talk to?
#2910 [18:05] <Spikevader> same
#2911 [18:05] <mattym> Spikevader if your issue is still with WorldEdit, there is nothing we can do, this is a channel for unmodded minecraft
#2912 [18:05] <Spikevader> nope
#2913 [18:05] <Spikevader> not that
#2914 [18:05] <Spikevader> different
#2915 [18:06] <mattym> Is world edit still installed?
#2916 [18:06] <MrBug> uh i happen to have a problem
#2917 [18:06] <JFixer> Maybe I should try re-downloading the executible file and the Java.
#2918 [18:06] <MrBug> but its not with any mods
#2919 [18:06] <Spikevader> not on this problem
#2920 [18:06] <Spikevader> not on this problem
#2921 [18:06] * Guest36582 [Guest36582@notlogged] has left #minecrafthelp
#2922 [18:06] <MrBug> i force updated minecraft to get rid of the snapshot
#2923 [18:06] <MrBug> and it keeps saying minecraft crashed
#2924 [18:06] <mattym> JFixer its worth a try if nothing else
#2925 [18:07] <Spikevader> i have a really long stand of redstone and repeaters, and after about 150 blocks, it will just randomly stop in from of a repeater
#2926 [18:07] <mattym> MrBug you may need to get rid of more stuff are you on windows?
#2927 [18:07] <JFixer> Thank you for the help, AM2, mattym, and GreyVulpine. I will keep trying on my own.
#2928 [18:07] <Spikevader> i delete a random bock, and then it goes along its way
#2929 [18:07] <MrBug> it says that it failed to
#2930 [18:07] <mattym> Spikevader your signal is going passed the loaded chunks
#2931 [18:07] <AM2> JFixer: The exe is just the launcher, but try it anyway. Have you tried a clean re-install? Otherwise, if no one else has better ideas I would start looking at the firewall logs for the outgoing and incoming packets.
#2932 [18:07] <MrBug> failed to start
#2933 [18:07] <Spikevader> and that makes it just stop?
#2934 [18:08] <mattym> AM2 his problem was launcher related, cant connect to MC.net
#2935 [18:08] <MrBug> some sorta java file
#2936 [18:08] <mattym> Spikevader yeah, the game doesnt know whats going on outside the loaded area
#2937 [18:08] <Spikevader> so how do i fix it so that it works?
#2938 [18:08] <mattym> You cant really
#2939 [18:08] <MrBug> PM
#2940 [18:08] <MrBug> GAHHH
#2941 [18:08] <Spikevader> change the distance level/
#2942 [18:08] <Spikevader> ?
#2943 [18:08] * Sun7zu [Sun7zu@notlogged] has joined #minecrafthelp
#2944 [18:08] <MrBug> its not letting me copy and paste
#2945 [18:08] <MrBug> its not letting me copy and paste
#2946 [18:08] * JFixer [JFixer@notlogged] has left #minecrafthelp
#2947 [18:09] <mattym> Spikevader yeah, but that will still have a limit of whatever that is set too
#2948 [18:09] <MrBug> failed to start game
#2949 [18:09] <Spikevader> ok, i was on short, i'll try far
#2950 [18:09] <MrBug> thats about all it would say
#2951 [18:09] <MrBug> X_X
#2952 [18:09] <MrBug> its not helping at all
#2953 [18:10] <Spikevader> ok then, thanks for the help
#2954 [18:10] <MrBug> i was wondering if there is a way to give you notepad file for the crash report
#2955 [18:10] <MrBug> cause i cant seam to do anything
#2956 [18:10] * mattym is now known as mattym|away
#2957 [18:10] * Spikevader [Spikevader@notlogged] has quit. (Quit: Web client closed)
#2958 [18:10] <MrBug> okay then...
#2959 [18:12] <AM2> MrBug: if you find a crash log file you can use pastebin to tell us:
#2960 [18:12] <AM2> ??> MrBug pastebin
#2961 [18:12] <VoxelHead> MrBug: (pastebin) Pastebin is a service run at http://www.pastebin.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click 'Submit', and give us the URL the site takes you to, and we can see what you have pasted.
#2962 [18:12] <MrBug> pastebin?
#2963 [18:13] <cestislife> Read VoxelHead's explaination on what pastebin is ^
#2964 [18:14] <MrBug> http://pastebin.com/qQBjdqjU
#2965 [18:14] <AM2> ??< win/reinst
#2966 [18:14] <MrBug> that is the crash report, i think
#2967 [18:14] <AM2> ??< win/reinst/bat
#2968 [18:15] <MrBug> might be a different page to you thus why i said i think
#2969 [18:16] * rglant02 [rglant02@notlogged] has joined #minecrafthelp
#2970 [18:16] <rglant02> I think my son and his Aunt screwed up his account and the gift card she bought him
#2971 [18:17] * Contex is now known as Contex|Away
#2972 [18:17] <AM2> MrBug: maybe the force update did not cleanly undo the snapshot version. Try this:
#2973 [18:17] <AM2> ??> MrBug win/reinst
#2974 [18:17] <VoxelHead> MrBug: (win/reinst) You may need to reinstall the locally installed files that Minecraft puts into place.
#2975 [18:17] <VoxelHead> MrBug: (win/reinst) To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2976 [18:18] <MrBug> okay thank you
#2977 [18:18] * webrosc [webrosc@notlogged] has joined #minecrafthelp
#2978 [18:18] <MrBug> ill keep the chat open in case it doesnt work
#2979 [18:19] <MrBug> do i have to delete texture packs also?
#2980 [18:20] <AM2> MrBug: try first keeping the packs, then report back; if still fails, move the texturepacks out of the folder and retyt
#2981 [18:20] <MrBug> okay
#2982 [18:20] * xfoxboyx_ [xfoxboyx_@notlogged] has quit. (Quit: Web client closed)
#2983 [18:20] <AM2> MrBug: but I do suspect the texturepacks, I've seen this once before
#2984 [18:20] * bugboy1028 [bugboy1028@notlogged] has joined #minecrafthelp
#2985 [18:21] <bugboy1028> Hey tyteen4a03 , I'm on iPad for while
#2986 [18:21] <MrBug> i have 4 over all, but 2 where off the web, the other 2 where made by my friends
#2987 [18:22] <MrBug> okay so i have to re download?
#2988 [18:23] <MrBug> all but my saves?
#2989 [18:23] <AM2> MrBug: You should have the original packs backed up outside of minecraft. Just move them all out to a backup folder.
#2990 [18:23] <AM2> MrBug: the instructions above do not mention saves, you leave them alone
#2991 [18:23] * snakevenom4 [snakevenom4@notlogged] has joined #minecrafthelp
#2992 [18:23] <MrBug> okay
#2993 [18:23] <AM2> MrBug: "delete everything except for the saves directory " <---
#2994 [18:23] * Michael [Michael@notlogged] has joined #minecrafthelp
#2995 [18:24] <Michael> Hello?
#2996 [18:24] * Hal [Hal@notlogged] has joined #minecrafthelp
#2997 [18:24] <Michael> Hello
#2998 [18:25] <Michael> i need help
#2999 [18:25] * Sakyl [Sakyl@notlogged] has joined #minecrafthelp
#3000 [18:25] * snakevenom4 [snakevenom4@notlogged] has quit. (Client Quit)
#3001 [18:25] * Michael [Michael@notlogged] has quit. (Client Quit)
#3002 [18:25] <Hal> i forgot logon and password..can anyone help?...thx
#3003 [18:25] * monchet [monchet@notlogged] has joined #minecrafthelp
#3004 [18:26] <MrBug> there was also a problem before hand, that every time i tried to download MC, it said producer could not be found
#3005 [18:26] * bobafer24 [bobafer24@notlogged] has joined #minecrafthelp
#3006 [18:26] <bugboy1028> Hal: Have you try resetting your password?
#3007 [18:27] <bobafer24> my minecraft wolnt let me play on my worlds or servers every time i try to join either of those it crashes what do i do
#3008 [18:27] * Giga241 [Giga241@notlogged] has joined #minecrafthelp
#3009 [18:27] <bugboy1028> bobafer24: Are you using any mods and can you force update your client?
#3010 [18:27] * Giga241 [Giga241@notlogged] has quit. (Client Quit)
#3011 [18:28] <bobafer24> i have force updated i even deleted my folder and downloaded minecraft again
#3012 [18:28] <Hal> i did but it just noted error
#3013 [18:28] <bugboy1028> We're not Mojang group. We're only voluteers who want to help out Mojang
#3014 [18:28] <monchet> i click the demo mode and it did not download the game. it says demo crashed what will i do.
#3015 [18:29] <MrBug> is there any official mojang members within the help chat?
#3016 [18:29] <bobafer24> it says report to mojang so how do i tell them?
#3017 [18:29] * Giga241 [Giga241@notlogged] has joined #minecrafthelp
#3018 [18:29] <Giga241> I bought the program but it isn't downloading - keeps asking me to buy it again
#3019 [18:29] * bugboy1028 [bugboy1028@notlogged] has quit. (Quit: Colloquy for iPad - http://colloquy.mobi)
#3020 [18:30] <MrBug> thats what i call a gold digging game @giga
#3021 [18:30] * Giga241 [Giga241@notlogged] has quit. (Client Quit)
#3022 [18:30] * monchet [monchet@notlogged] has quit. (Client Quit)
#3023 [18:31] <MrBug> it says The Publisher of Minecraft.exe couldn't be cerified
#3024 [18:32] <AM2> bobafer24: What says report to mojang? The error log? Can you copy and paste the entire error log into pastebin for us?
#3025 [18:32] * bobafer24 [bobafer24@notlogged] has quit. (Ping timeout: 180 seconds)
#3026 [18:32] * Hal [Hal@notlogged] has quit. (Quit: Web client closed)
#3027 [18:33] <MrBug> +am2: for some appearnt reason i cant re-download MC
#3028 [18:33] * bobafer24 [bobafer24@notlogged] has joined #minecrafthelp
#3029 [18:33] <MrBug> when i go to the page it says the publisher couldnt be verified
#3030 [18:34] <AM2> MrBug: Hmmm, you made sure you got it from minecraft.net and no where else? If yes, then you should be able to trust it and click the Accept certificate on that warning. But could you screenshot this warning and upload it to imgur or similar?
#3031 [18:35] <MrBug> im getting it from Minecraft.net
#3032 [18:35] <mattym|away> MrBug are you using Windows 8?
#3033 [18:35] <MrBug> but yet it wont download
#3034 [18:35] <MrBug> i dont know the exsact model im using
#3035 [18:35] <MrBug> but im possitive its windows :3
#3036 [18:35] * xfoxboyx [xfoxboyx@notlogged] has joined #minecrafthelp
#3037 [18:36] <MrBug> god i should of just kept using the voxel pack for it until the new update came out X_X
#3038 [18:36] <xfoxboyx> !check 67.232.53.76
#3039 [18:36] * bobafer24 [bobafer24@notlogged] has quit. (Ping timeout: 180 seconds)
#3040 [18:37] <MrBug> i had the snapshot and didnt know how to remove it
#3041 [18:37] <MrBug> my friend told me to force update
#3042 [18:37] <MrBug> and so now this problem has me going to here :3
#3043 [18:37] <mattym|away> force update normally takes care of that stuff, were you able to redownload the launcher yet?
#3044 [18:37] <MrBug> no
#3045 [18:38] <AM2> MrBug: You can have multiple folders, each with their own minecraft installation, some with mods, others vanilla. I can post instructions if needed.
#3046 [18:38] <MrBug> well it seams a bit late
#3047 [18:38] <mattym|away> MrBug what browser do you use?
#3048 [18:38] <AM2> MrBug: For the future.
#3049 [18:38] <MrBug> internet explorer
#3050 [18:38] <mattym|away> try downloading the launcher with another browser
#3051 [18:38] * mattym|away is now known as mattym
#3052 [18:39] <MrBug> i dont have any others
#3053 [18:39] <MrBug> only internet explorer
#3054 [18:39] <mattym> Then get either Firefox or Chrome
#3055 [18:39] <MrBug> i think i have chrome
#3056 [18:39] <mattym> Internet Explorer gives a lot of issues when trying to download minecraft for some people
#3057 [18:40] <osuka_> Internet Explorer is a problem itself
#3058 [18:40] * xfoxboyx [xfoxboyx@notlogged] has quit. (Client Quit)
#3059 [18:40] <MrBug> but when i get the error it goes something like "The punlisher of Minecraft.exe could not be verified. Are you sure you want to run this program?"
#3060 [18:40] <MrBug> publisher*
#3061 [18:40] <mattym> once you have it downloaded, let me know if it works, and what happens if it doesnt. There are some other things we can try
#3062 [18:41] <mattym> You should just be able to say Yes to that
#3063 [18:41] <MrBug> i do
#3064 [18:41] <MrBug> and then nothing happens
#3065 [18:41] <mattym> like i said, redownload it using a different browser, if you dont have one get one
#3066 [18:42] * Smanly|Away is now known as Smanly
#3067 [18:42] <MrBug> im confused on the difference though
#3068 [18:43] <MrBug> wha will the difference in browsers do?
#3069 [18:43] <mattym> Internet Explorer imposes restrictions on you that are hard to remove if you even can
#3070 [18:43] <osuka_> Think of it as a change of software
#3071 [18:44] <mattym> Other browsers either dont give you those restrictions, or give you more control
#3072 [18:44] <osuka_> Internet Explorer doesn't really work for some things
#3073 [18:44] <MrBug> there we go
#3074 [18:44] <osuka_> and sometimes it corrupts downloads
#3075 [18:44] <MrBug> i used google chrome to open
#3076 [18:44] <MrBug> its opening again
#3077 [18:44] <mattym> ok is it working, or still crashing after login
#3078 [18:45] <MrBug> although i dont hink my saves are working
#3079 [18:45] <mattym> if you had stuff in those saves that were from the snapshot, they may not work
#3080 [18:45] <MrBug> i do %appdata%
#3081 [18:45] <MrBug> and go to .minecraft
#3082 [18:46] <MrBug> and open saves everything is in there
#3083 [18:46] <mattym> did you delete .minecraft or rename it at any point?
#3084 [18:46] * ravdog4 [ravdog4@notlogged] has joined #minecrafthelp
#3085 [18:46] <MrBug> is there a possibility i need to merg the,?
#3086 [18:46] <MrBug> uh i did neither
#3087 [18:46] * ravdog4 [ravdog4@notlogged] has quit. (Client Quit)
#3088 [18:46] <MrBug> them*
#3089 [18:47] <mattym> well the only way the saves would have gone missing is if you deleted them
#3090 [18:47] <MrBug> the save is there
#3091 [18:47] <MrBug> in the /minecraft file
#3092 [18:47] <MrBug> .minecraft*
#3093 [18:47] <mattym> is there anything in the saves folder?
#3094 [18:47] <MrBug> ye
#3095 [18:47] <MrBug> yes
#3096 [18:47] <MrBug> everything i had in there before hand
#3097 [18:47] <mattym> ok, then wahts wrong?
#3098 [18:48] <MrBug> the servers arnt poping up
#3099 [18:48] <MrBug> and
#3100 [18:48] <MrBug> okay single player works are still there
#3101 [18:48] <mattym> Multiplayer servers you will probably need to re-add
#3102 [18:48] <MrBug> so i guess i could just input the multiplayer servers
#3103 [18:48] * mib_x7qbkk [mib_x7qbkk@notlogged] has joined #minecrafthelp
#3104 [18:48] <MrBug> okay thank you for your help
#3105 [18:48] <mattym> yeah, you just need to add the adresses back in and you should be all set
#3106 [18:49] <MrBug> but i think i may have one other problem
#3107 [18:49] * mib_x7qbkk [mib_x7qbkk@notlogged] has quit. (Client Quit)
#3108 [18:49] <mattym> shoot
#3109 [18:49] <MrBug> does anyone know how to work the technic file?
#3110 [18:49] <mattym> This really isnt the channel for mod stuff
#3111 [18:49] <MrBug> is there a channel i can find for it?
#3112 [18:50] <mattym> um, if you look on the website you got the technic pack from there should be info on how and where to ask questions
#3113 [18:50] <MrBug> and +AM2 i might take up that offer for figuring out for both a snapshot thing and a regular mc
#3114 [18:50] <MrBug> okay thank you
#3115 [18:50] <mattym> MrBug if you want an easy way to do both
#3116 [18:50] <mattym> look into MagicLauncher or a similar program
#3117 [18:51] <MrBug> magiclauncher?
#3118 [18:51] <MrBug> isnt that a mod pack?
#3119 [18:51] <mattym> no
#3120 [18:51] <MrBug> to help with certian mods and snapshots?
#3121 [18:51] <mattym> its a launcher that lets you choose between what setup you want
#3122 [18:51] <MrBug> or am i thinking about a different thing
#3123 [18:52] <MrBug> where can i be able to find it?
#3124 [18:52] <mattym> google search it, go to the link for it on the minecraftforums
#3125 [18:52] <AM2> MrBug: Or else try #risucraft for mods, I think. As to multiple install it involves a small bat file which sets APPDATA to its parent folder. Then when minecraft.exe runs in that folder it creates a clean install there, and does not affect anything else.
#3126 [18:52] <AM2> ??< win/reinst/bat
#3127 [18:53] <MrBug> i think ill just stick to regular, smiple mods
#3128 [18:53] <MrBug> snap shot is way to hard for my mentality X_X
#3129 [18:53] * Sigma [Sigma@notlogged] has quit. (Remote host closed the connection)
#3130 [18:54] <MrBug> and do you know how i can tell what type of microsoft im using
#3131 [18:54] <MrBug> i know its not very minecraft related but im pretty shure most of you would know it
#3132 [18:55] <mattym> do you see a start button in your lower left hand corner
#3133 [18:55] <mattym> if not start the windows symbol
#3134 [18:55] <MrBug> its a windows symbol
#3135 [18:55] <mattym> click that, looks for the option that says Computer, right click that and select properties
#3136 [18:55] <AM2> MrBug: also Start - Control Panel - System
#3137 [18:56] <MrBug> okay, so now i know im running windows 7
#3138 [18:56] <mattym> ok
#3139 [18:57] * Deathking212 [Deathking212@notlogged] has joined #minecrafthelp
#3140 [18:57] <Deathking212> help
#3141 [18:57] <mattym> Yeah AM2 we cant really use the term "Start" anymore because well, the latest versions dont even say that anymore
#3142 [18:57] <Deathking212> start
#3143 [18:57] * AM2 is putting Start back on his Windows 8 laptop right now
#3143 [18:58] * Matthewwww [Matthewwww@notlogged] has joined #minecrafthelp
#3144 [18:58] <Deathking212> Ok look well i bought minecraft and i havent recived my email yet for the activison
#3145 [18:58] <Matthewwww> Hi, I tried to log onto Minecraft and when I hit log in it just says "done loading" and the green bar is 95% of the way full. Help?
#3146 [18:59] <MrBug> glitch @matthewww
#3147 [18:59] <MrBug> i would guess?
#3148 [18:59] <Matthewwww> My MC name is Fuzzy_Pirate
#3149 [18:59] <MrBug> though im no support person xD
#3150 [18:59] * Deathking212 [Deathking212@notlogged] has quit. (Client Quit)
#3151 [19:00] <mattym> Wow Deathking leaves as im typing the message
#3152 [19:00] <MrBug> lol
#3153 [19:00] <MrBug> i should just stay in this chat and brighten the mood :D
#3154 [19:00] <Matthewwww> So is anybody able to help me?
#3155 [19:00] <mattym> Matthewwww try doing a forced update
#3156 [19:00] <mattym> ??> Matthewwww forceupdate
#3157 [19:00] <VoxelHead> Matthewwww: (forceupdate) You may need to reinstall the locally installed files that Minecraft puts into place.
#3158 [19:00] <VoxelHead> Matthewwww: (forceupdate) To do so, start Minecraft, press 'Options' (above the 'Login' button), Press 'Force update!', then press 'Done', and login to Minecraft. See http://i.imgur.com/5b09B.png for visual instructions.
#3159 [19:01] <MrBug> isnt minecraft a game to have fun?
#3160 [19:02] <MrBug> but yet the support seams to be having the bad side to it
#3161 [19:02] <MrBug> at least to my view :3
#3162 [19:02] <Matthewwww> Thanks :D
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#3170 [19:11] <monchet> need help demo mode cannot open it says demo mode crashed
#3171 [19:11] <mattym> What operating system and what browser are you on
#3172 [19:12] * Disori is now known as Disori|off
#3173 [19:12] <monchet> i have a apple computer mountain lion ox
#3174 [19:13] <mattym> ok, its really hard to get the Demo to run properly on Mac's
#3175 [19:14] <monchet> so what will i do
#3176 [19:14] <mattym> How far does it get before it crashes?
#3177 [19:14] <mattym> whats the last thing you see
#3178 [19:14] <monchet> when just openning the demo mode
#3179 [19:15] <mattym> are you using the one at http://minecraft.net/demo
#3180 [19:15] <monchet> yes
#3181 [19:16] <mattym> there isnt much i can suggest for you then, if its not even starting none of the Mac related help methods will work
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#3183 [19:16] <monchet> ok thanks
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#3185 [19:17] <monchet> anybody wants to help me
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#3193 [19:24] <iamjnb> need help, get message when I try to download saying bad video driver
#3194 [19:25] <mattym> then update your video cards drivers
#3195 [19:25] <iamjnb> did that, says they are up to date
#3196 [19:25] <mattym> what says they are up to date?
#3197 [19:25] <iamjnb> the message when I click "update drivera"
#3198 [19:26] <osuka_> Where do you click update drivers, mate?
#3199 [19:26] <mattym> Do you know what company makes your graphics card
#3200 [19:26] <osuka_> You should get the latest drivers from the manufacturer's website
#3201 [19:26] <iamjnb> did that too
#3202 [19:26] <iamjnb> intel
#3203 [19:26] <AM2> iamjnb: Windows PC?
#3204 [19:26] <iamjnb> yes
#3205 [19:26] <AM2> iamjnb: please run a dxdiag for us, so we can check the driver:
#3206 [19:27] <AM2> ??> iamjnb dxdiag
#3207 [19:27] <AM2> ??> iamjnb win/dxdiag
#3208 [19:27] <VoxelHead> iamjnb: (win/dxdiag) Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#3209 [19:27] <VoxelHead> iamjnb: (win/dxdiag) Open the file you just saved, and copy the contents. Paste them on http://pastebin.com/ and click Submit. Then, copy the link in your browser's address bar and paste it back here.
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#3214 [19:29] <Scartissue> Got a question regarding Command Blocks, anyone really good with using these?
#3215 [19:29] <mattym> Sorta, what are you looking to do
#3216 [19:29] <Scartissue> Well i used them to remove xp for an item, such as a shop
#3217 [19:29] <Scartissue> im pretty familiar with that
#3218 [19:29] <mattym> You want the reverse?
#3219 [19:30] <Scartissue> Yeah
#3220 [19:30] <Scartissue> Like. emeralds for xp
#3221 [19:30] <Scartissue> and i can make it give me xp
#3222 [19:30] <mattym> As they currently exits, you really cant do that with them
#3223 [19:30] <mattym> exist*
#3224 [19:30] <Scartissue> i came so close to getting it, im just hung up on 1 command. and i didnt know if there was an easier way to enter it
#3225 [19:30] <iamjnb> http://pastebin.com/fNYh9FSf
#3226 [19:31] <Scartissue> Currently i have it set as /clear <Name> 388
#3227 [19:31] <mattym> Scartissue are you using the ones in the snapshot, or 1.4.7
#3228 [19:31] <Scartissue> 1,4,7
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#3231 [19:31] <Scartissue> I just didnt know if there is a way to make a command to remove ONE item from someones inventory
#3232 [19:31] <Scartissue> instead of a whole stack
#3233 [19:31] <mattym> Scartissue Yeah, they dont currently have the capacity to confirm if something was removed or not
#3234 [19:31] <Timatt> Hello i cant connect no more to minecraft always indicating logon failed
#3235 [19:32] <Scartissue> I can almost make it work with the system i have, like i said im just stuck at the command for removing items from someones inventory
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#3237 [19:32] <mattym> Scartissue have you tried /clear <Name> 388 1
#3238 [19:33] <Scartissue> Yeah, and for whatever reason it doesnt work at all. I get an admin message that "Zero items were removed"
#3239 [19:33] <AM2> iamjnb: Ok, I'm looking for the correct driver for that chipset
#3240 [19:33] <iamjnb> ok, thnx
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#3242 [19:33] <psysio> Hi,i dont remember email which i registered my minecraft account :< can i check it somehow?
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#3244 [19:33] <AM2> ??< gpu/intel
#3245 [19:34] <mattym> psysio The easiest way to find that, is go through all your email and find the one with messages from mojang in it
#3246 [19:34] <Scartissue> So if i went up to this command block with 64 emeralds, it would delete all of them.
#3247 [19:34] <Scartissue> verses just deleting 1, like i want it to
#3248 [19:34] <mattym> Scartissue let me try something, gimme a second
#3249 [19:35] <psysio> i bought account at early beta, i have no idea which one can it be, and i have alot of mails ;/
#3250 [19:35] <Lord_Ralex> psysio, did you migrate it yet?
#3251 [19:36] * webrosc is now known as webrosc|away
#3252 [19:36] <psysio> i cant login at minecraft.net so i think so
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#3254 [19:36] <Lord_Ralex> does it say it was migrated or just the wrong password?
#3255 [19:36] <iamjnb> find anything yet?
#3256 [19:36] * Contex|Away is now known as Contex
#3257 [19:37] <Mrcraft> Anyone help please! I just down load minecraft on pc for my son and it always froze up every 10/20 minutes. He has to reset in order to play again.
#3258 [19:37] <psysio> Your account has been migrated, use your email address to login. << thats why i need to know my email
#3259 [19:37] <Lord_Ralex> psysio, ah
#3260 [19:37] <mattym> Scartissue i dont think you can specify a number yet, also even if it did let you, you also cant determine if it was actually taken or not
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#3262 [19:38] <Lord_Ralex> psysio, ehh, you might have a slight problem then
#3263 [19:38] <Lord_Ralex> you can either try every email you have and see if it works
#3264 [19:38] <AM2> iamjnb: Ok, I'm pretty sure you need this from Intel: http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=20775&lang=eng
#3265 [19:38] <Scartissue> Ok, thanks for the help. Im playing on a private server with friends so its like not im too too worried about them exploiting it. I just thought it would be a cool ass feature
#3266 [19:39] <Lord_Ralex> psysio, cause for mojang to do anything, they need proof you own the account
#3267 [19:39] <mattym> yeah, i know they are adding to what i can do, but right now its not that versatile
#3268 [19:39] <mattym> yeah, i know they are adding to what i can do, but right now its not that versatile
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#3270 [19:39] <Lord_Ralex> which means you have to find the email with the trans id or some similar proof
#3271 [19:39] <AM2> iamjnb: But read that page carefully, and try Intel's driver utility to double check, it's under "Detailed Description"
#3272 [19:39] <Lord_Ralex> which is likely with the email that you used to log in
#3273 [19:40] <iamjnb> I went there, downloaded the 1st item.
#3274 [19:40] <iamjnb> It also said something about it not being able to use the utility for this operating system
#3275 [19:41] <AM2> iamjnb: And did that driver install Ok? Did it require a reboot?
#3276 [19:41] <iamjnb> yes, I rebooted
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#3278 [19:41] <iamjnb> maybe I should install the 2nd item on that page
#3279 [19:42] <AM2> iamjnb: I think they are both the same driver, only in different containers, one an exe the other a zip
#3280 [19:42] <iamjnb> I did the exe
#3281 [19:42] * webrosc|away is now known as webrosc
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#3285 [19:43] <AM2> iamjnb: Did this Aspire come with Windows 8 when new?
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#3288 [19:44] <iamjnb> No, this is a hand me down laptop that had Windows 8 put on it
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#3290 [19:45] <bdcorndog> When I play minecraft, blocks that are placed down have a white outline around them. Also, torches held in my hand have weird white lines on top. I do not know if it is windows 8 or what. Please help.
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#3292 [19:46] <AM2> iamjnb: Try Intel's utility on different browsers, such as Firefox, if you haven't already. I see it depends on Java which might make things difficult.
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#3294 [19:47] <cestislife> bdcorndog: Graphics card option, I think
#3295 [19:47] <cestislife> What type do you have?
#3296 [19:48] <bdcorndog> nvidia 620
#3297 [19:48] <iamjnb> anything other than that?
#3298 [19:49] <bdcorndog> no
#3299 [19:49] <cestislife> bdcorndog: Skip to the white lines part of th article - http://mcsaver.net/fixing/video/
#3300 [19:49] <AM2> iamjnb: That intel chipset may not play minecraft very well even with the right drivers I suspect. I'm looking some more.
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#3302 [19:49] <Reywarrior> can someone help me?
#3303 [19:49] <cestislife> Do you have his DxDiag?
#3304 [19:50] <cestislife> ?? ask
#3305 [19:50] <VoxelHead> ask: Don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#3306 [19:50] <VoxelHead> ask: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#3307 [19:50] <Reywarrior> oh ok
#3308 [19:50] <iamjnb> do you know of any way to get my money back and cancel the purchase if I can't get it to download properly?
#3309 [19:50] <Reywarrior> If my account gets hacked, I forgot the password for my emai, and don't know transaction i.d, what do i do?
#3310 [19:50] <Reywarrior> email*
#3311 [19:50] <TheNoodle> Buy a new account really.
#3312 [19:51] <cestislife> Reywarrior: http://help.mojang.com/customer/portal/articles/361483-my-account-was-hacked
#3313 [19:51] <TheNoodle> Because you have no way of proving you own the account.
#3314 [19:51] <TheNoodle> ?? Refund
#3315 [19:51] <VoxelHead> refund: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#3316 [19:51] <Reywarrior> well I technically took the account
#3317 [19:51] <cestislife> iamjnb: Did you provide a DxDiag log?
#3318 [19:51] <Reywarrior> My friend'ds friend gave it to me
#3319 [19:51] <bdcorndog> Ok so changing the nvidia settings did not work
#3320 [19:51] <Reywarrior> and I'm asking my friend to ask his friend to reset the pass
#3321 [19:52] <psysio> why my account migrated? can i somehow remigrate to minecraft.net?
#3322 [19:52] <Reywarrior> lol
#3323 [19:52] <cestislife> bdcorndog: Try fiddling the settings having to do with AntiAliasing, it's linked to that.
#3324 [19:52] <iamjnb> yes
#3325 [19:52] <cestislife> psysio: no.
#3326 [19:52] <mattym> Are they auto migrating accounts now?
#3327 [19:52] <cestislife> iamjnb: Mind linking me it again?
#3328 [19:52] <iamjnb> http://pastebin.com/fNYh9FSf
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#3331 [19:53] <bdcorndog> where do I fiddle with the antialiasing?
#3332 [19:53] <bdcorndog> where do I fiddle with the antialiasing?
#3333 [19:53] * Julian_ [Julian_@notlogged] has left #minecrafthelp
#3334 [19:54] <Lord_Ralex> mattym, afaik they are not doing that yet
#3335 [19:54] * AM2 is looking for that list of minimum spec graphic cards for minecraft
#3335 [19:54] <Lord_Ralex> ??< index
#3336 [19:54] <bdcorndog> where do I find antialiasing?
#3337 [19:54] <cestislife> iamjnb: Try these drivers; http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2991&DwnldID=22167&ProductFamily=Graphics&ProductLine=Laptop+graphics+drivers&ProductProduct=Mobile+Intel2%AE+4+Series+Express+Chipset+Family&lang=eng
#3338 [19:55] <Lord_Ralex> AM2, this one ? http://help.mojang.com/customer/portal/articles/325948-minecraft-system-requirements
#3339 [19:55] <cestislife> iamjnb: You might need the workaround; check under that heading here - http://www.intel.com/support/graphics/sb/CS-022355.htm
#3340 [19:55] <AM2> Lord_Relax: no, that's too conservative, the experts here compiled a list of near-absolute minimums
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#3342 [19:56] <cestislife> ??< index
#3343 [19:57] <AM2> ??< specs
#3344 [19:57] <Lord_Ralex> AM2, Ralex, not Relax
#3345 [19:58] <AM2> Lord_Ralex: ooops, sorry
#3346 [19:58] <iamjnb> I noticed the 1st link for the driver wasn't Windows 8, that still work with my operating system?
#3347 [19:59] <cestislife> From my experience with other people with the same problem, yes.
#3348 [19:59] <bdcorndog> what type of antialiasing shoudl i try to change
#3349 [19:59] <iamjnb> ok, thnx
#3350 [19:59] <mattym> iamjnb lots of older hardware doenst have Windows 8 specific stuff, it its listed as windows 7 it should work
#3351 [20:02] <iamjnb> says this puter doesn't meet min requirements
#3352 [20:02] <iamjnb> won't download the driver
#3353 [20:02] <AM2> iamjnb: yes, mattym has said was I was thinking: that Aspire was sold with Windows 7 and might have run Minecraft Ok, but someone has "upgraded" to Windows 8 without necessarily ensuring there were good drivers for it
#3354 [20:03] <mattym> "Upgrade"... well put
#3355 [20:03] * Alexrichard09 [Alexrichard09@notlogged] has joined #minecrafthelp
#3356 [20:04] <cestislife> iamjnb: That is why I linked the workaround.
#3357 [20:04] <cestislife> http://www.intel.com/support/graphics/sb/CS-022355.htm
#3358 [20:04] <iamjnb> gotcha
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#3360 [20:08] * Moose is now known as Moose\Away
#3361 [20:08] <iamjnb> uggghhh, no more time for this now. Thanks for the help, I will try more later.
#3362 [20:08] <AM2> iamjnb: come back tomorrow
#3363 [20:09] <AM2> iamjnb: there is evidence that with Windows 7 this runs Minecraft: http://www.virtualteen.org/forums/archive/index.php/t-117819.html
#3364 [20:09] <iamjnb> can I get my money back if I can't get the issue resolved or am I screwed there?
#3365 [20:09] <cestislife> ?? refund
#3366 [20:09] <VoxelHead> refund: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#3367 [20:10] * Corin is now known as Corin|Away
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#3369 [20:11] <jd_> trying to play demo version and all i get is a blank screen for the demo
#3370 [20:11] <iamjnb> thanks again... have a great evening/day
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#3375 [20:14] <AM2> cestislife: so, it can be possible to force a Windows 7 intel driver under a Windows 8 system? By somehow working around the Windows 8 obstacles?
#3376 [20:15] <cestislife> Pretty much.
#3377 [20:15] <cestislife> Though it's always a simple matter of running the installer, and that's it.
#3378 [20:18] <AM2> cestislife: good to know, if W 8 driver fails, try the W7 driver that came with the laptop originally? Pity one cannot undo the Windows 8 upgrade.
#3379 [20:19] <cestislife> I wouldn't consider going to Win8 an upgrade, lol.
#3380 [20:19] <cestislife> It barely changed anything.
#3381 [20:20] <cestislife> If there are Win8 drivers available, it then it shouldn't fail in theory.
#3382 [20:20] <mattym> If it doesnt have a Windows 8 driver, chances are its a lost cause anyway
#3383 [20:20] <cestislife> Not always the case.
#3384 [20:20] <mattym> like i said, chances are
#3385 [20:21] * Moose\Away is now known as Moose
#3386 [20:25] <psysio> Only proof i own accont is my IP adress, i guess 85% of logs into mc is from my home pc, can it help somehow?
#3387 [20:25] <mattym> nope
#3388 [20:25] <psysio> well fuck
#3389 [20:25] * AuBot kicked psysio from #minecrafthelp (Reason: sysio :Please keep it civil.)
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#3391 [20:30] * AM2 finally found http://minecraftirc.net/thread-3.html = Minimum System Requirements - Game Client in the #minecrafthelp support forum
#3391 [20:31] <mattym> that could probably use an update too
#3392 [20:31] <mattym> I dont think any release version of minecraft still runs on java 5
#3393 [20:32] <Lord_Ralex> they still do
#3394 [20:32] * dannyboy12 [dannyboy12@notlogged] has joined #minecrafthelp
#3395 [20:32] <Lord_Ralex> they are dropping support for Java 5 though in the near future
#3396 [20:32] <mattym> ah, i think they have already started "wording" it as such in some places
#3397 [20:33] <osuka_> night, people
#3398 [20:33] <osuka_> see you later ;)
#3399 [20:33] <mattym> later
#3400 [20:34] <osuka_> good night
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#3402 [20:39] <Moose> AM2, that information is not 100% accurate.
#3403 [20:39] <Moose> the minimum amount of memory required is 512 MB.
#3404 [20:39] <Lord_Ralex> you can probably use 256MB really
#3405 [20:39] <Lord_Ralex> not tried it though
#3406 [20:40] <Moose> windows 2K also works.
#3407 [20:40] <Moose> Lord_Ralex, I doubt it.
#3408 [20:40] <Lord_Ralex> Moose, i think i did it once
#3409 [20:40] <mattym> You can run minecraft with that amount or RAM, but not the system + MC
#3410 [20:40] <Lord_Ralex> mattym, depends on os
#3411 [20:40] <Moose> ^
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#3413 [20:40] <Lord_Ralex> linux is quite light on resources
#3414 [20:40] <benabid> j
#3415 [20:40] <oldtopman> I run minecraft on a 256mb pc with a MX440.
#3416 [20:40] <Lord_Ralex> dependin gon distro
#3417 [20:41] <Moose> Windows 2K takes up about 30 MB, as to Windows XP takes up ~150 MB
#3418 [20:41] <Moose> as for Windows Vista/7, it would be around 300-500 MB.
#3419 [20:41] <benabid> i need a acount for minecraft
#3420 [20:41] <Moose> benabid, make one at minecraft.net
#3421 [20:41] <mattym> how many people do we see with those setups tho?
#3422 [20:41] <Moose> mattym, I got one in my bedroom.
#3423 [20:42] <benabid> [13:39] <oldtopman> I run minecraft on a 256mb pc with a MX440. [13:39] <Lord_Ralex> dependin gon distro [13:39] <Moose> Windows 2K takes up about 30 MB, as to Windows XP takes up ~150 MB [13:40] <Moose> as for Windows Vista/7, it would be around 300-500 MB. [13:40] <benabid> i need a acount for minecraft [13:40] <Moose> benabid, make one at minecraft.net [13:40] <mattym> how many people do we see with those setups tho? [13:40] <Moose> mattym,
#3424 [20:42] <Moose> what, benabid?
#3425 [20:42] * Bugboy1028 [Bugboy1028@notlogged] has joined #minecrafthelp
#3426 [20:42] <benabid> [13:39] <benabid> j [13:39] <oldtopman> I run minecraft on a 256mb pc with a MX440. [13:39] <Lord_Ralex> dependin gon distro [13:39] <Moose> Windows 2K takes up about 30 MB, as to Windows XP takes up ~150 MB [13:40] <Moose> as for Windows Vista/7, it would be around 300-500 MB. [13:40] <benabid> i need a acount for minecraft [13:40] <Moose> benabid, make one at minecraft.net [13:40] <mattym> how many people do we see with those setups tho? [13:
#3427 [20:42] <Moose> ...
#3428 [20:42] <oldtopman> benabid: Don't do that.
#3429 [20:42] <benabid> [Rules: http://is.gd/mch_rules | Account issues? http://is.gd/mc_acct | Client: 1.4.7; Server: 1.4.7 | We only support non-modded current releases.] [13:39] == benabid [webchat@02dfdf6f.bb.sky.com] has joined #minecrafthelp [13:39] -AuBot- Welcome to #minecrafthelp! Please ask your question, don't ask to ask or wait for someone to help you. [13:39] <Lord_Ralex> linux is quite light on resources [13:39] <benabid> j [13:39] <oldtopman> I run minec
#3430 [20:43] <Lord_Ralex> give him a kick please .-.
#3431 [20:43] <Moose> oldtopman, care to +q or ban him?
#3432 [20:43] * oldtopman kicked benabid from #minecrafthelp (Reason: enabid :Don't spam.)
#3433 [20:46] <Bugboy1028> oldtopman is op?
#3434 [20:46] * Lord_Ralex looks at op list
#3434 [20:46] * Lord_Ralex sees he is
#3434 [20:48] <Bugboy1028> is Lord_Ralex mocking me
#3435 [20:48] <Bugboy1028> :P
#3436 [20:48] <Lord_Ralex> :P
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#3443 [21:02] * kristin [kristin@notlogged] has joined #minecrafthelp
#3444 [21:03] <kristin> paid for minecraft, when try to log in, get continuous message window stating "Loading update news"...is this the right place to log in??
#3445 [21:04] * SurpriseTRex [SurpriseTRex@notlogged] has quit. (Ping timeout: 194 seconds)
#3446 [21:04] <mattym> do you see a spot called username and password in the lower corner?
#3447 [21:04] <kristin> yes
#3448 [21:04] <mattym> then log in ther
#3449 [21:04] <kristin> I have over and over
#3450 [21:04] <mattym> What does it say
#3451 [21:05] <kristin> says can 't connect to minecraft.net also
#3452 [21:05] <mattym> if you go to http://minecraft.net/play and log in there what does it say
#3453 [21:06] * Brit [Brit@notlogged] has joined #minecrafthelp
#3454 [21:06] <kristin> error message...ClassNotFoundException
#3455 [21:06] <Brit> Hey. I need help!
#3456 [21:06] <Lord_Ralex> what AV do you have kristin
#3457 [21:06] * barneygale [barneygale@notlogged] has quit. (Ping timeout: 195 seconds)
#3458 [21:06] * tman [tman@notlogged] has joined #minecrafthelp
#3459 [21:07] <kristin> help me out with what is AV?
#3460 [21:07] <mattym> Anti Virus software
#3461 [21:07] <Brit> I was charged twice for minecraft on one account?
#3462 [21:07] <kristin> oh, hang on
#3463 [21:07] <Brit> What do I do? Who do I contact?
#3464 [21:07] <mattym> Brit was your actual card/bank charged twice?
#3465 [21:08] <kristin> it is through Comcast
#3466 [21:08] <Lord_Ralex> Brit, http://help.mojang.com/customer/portal/articles/329760-i%E2%80%99ve-been-charged-more-than-once
#3467 [21:08] <Brit> Yes.
#3468 [21:08] <kristin> Constant Guard
#3469 [21:08] <Brit> Comcast?
#3470 [21:08] <kristin> I am another user getting help Brit
#3471 [21:09] <mattym> kristin try to dissable that and any other antivirus software you have, then see if minecraft lets you log in
#3472 [21:10] <Lord_Ralex> it is either a firewall or AV blocking java
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#3474 [21:11] <Brit> I'm so confused... Who do I contact?
#3475 [21:12] * Lord_Nightmare [Lord_Nightmare@notlogged] has joined #minecrafthelp
#3476 [21:12] <mattym> Brit, http://help.mojang.com/customer/portal/articles/329760-i%E2%80%99ve-been-charged-more-than-once
#3477 [21:12] * SurpriseTRex [SurpriseTRex@notlogged] has joined #minecrafthelp
#3478 [21:13] <Brit> Oh, thanks!
#3479 [21:14] <kristin> I am not finding an option to do so
#3480 [21:16] <mattym> from what i just read on Contant Guard, it seems to cause more trouble than it prevents, and it doesnt seem like you toggle it off
#3481 [21:17] <kristin> I think its Norton
#3482 [21:17] <mattym> yeah, its through Norton, is there no option to dissable it
#3483 [21:17] <mattym> or turn off live protection
#3484 [21:18] <kristin> I am trying, hang on ;-)
#3485 [21:18] * Brit [Brit@notlogged] has quit. (Ping timeout: 180 seconds)
#3486 [21:19] <kristin> ok, so if I turn it off, is it forever so my daughter can play this??
#3487 [21:19] <kristin> or just to launch first time?
#3488 [21:19] <mattym> ideally no
#3489 [21:19] <kristin> so turn off and then log in again?
#3490 [21:19] <mattym> we are just turning it off to see if that is in fact whats blocking it
#3491 [21:19] * dannyboy12 [dannyboy12@notlogged] has joined #minecrafthelp
#3492 [21:19] <mattym> turn it off and see if you can log in
#3493 [21:19] <kristin> ok
#3494 [21:20] * dannyboy12 [dannyboy12@notlogged] has quit. (Client Quit)
#3495 [21:20] <kristin> ok, working now
#3496 [21:20] <kristin> downloading
#3497 [21:20] <kristin> ok, another question for you, thank you...
#3498 [21:20] <mattym> ok that means that the antivirus is blocking the game from working, you will need to allow Minecraft and Java to bypass the antivirus
#3499 [21:21] <kristin> if my daughter will be joining friends on a server another dad has set up, do I have her join as multiplayer and then connect with that Dad for the rest on what to do?
#3500 [21:21] <mattym> there should be an option somewhere in the antivirus program to do this, once thats done you can leave the antivirus on
#3501 [21:22] <kristin> ok, will look for that
#3502 [21:22] <mattym> can you repeat the last question
#3503 [21:22] <mattym> i lost it at the end
#3504 [21:23] <kristin> sure, my daughter is planned to join friends on a server another dad has set up
#3505 [21:23] <mattym> ok
#3506 [21:23] <kristin> would she be mutiplayer when I log her in initially?
#3507 [21:23] <mattym> you need to select multiplayer
#3508 [21:23] <kristin> then I will work with the Dad to figure out the next steps to take to connect?
#3509 [21:23] * Contex is now known as Contex|Away
#3510 [21:23] <mattym> then add that server to the list
#3511 [21:23] <kristin> ok, thank you
#3512 [21:24] <mattym> from then on it will always be on the list when you start up
#3513 [21:24] <kristin> I am looking at the firewall options, if I turn it back on, you think the game will not work I guess
#3514 [21:24] <mattym> firewall should also let you allow minecraft and java to pass through
#3515 [21:25] <mattym> minecraft runs mostly off Java, so make sure that you allow Java to pass through the firewall and antivirus
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#3518 [21:29] * imthatmineme [imthatmineme@notlogged] has joined #minecrafthelp
#3519 [21:30] <imthatmineme> minecraft opens but when i try to load a world it crashes
#3520 [21:30] <mattym> Can you see if it will load another New world
#3521 [21:30] <imthatmineme> i did it did not work
#3522 [21:30] <mattym> ok
#3523 [21:31] <mattym> ??> imthatmineme forceupdate
#3524 [21:31] <VoxelHead> imthatmineme: (forceupdate) You may need to reinstall the locally installed files that Minecraft puts into place.
#3525 [21:31] <VoxelHead> imthatmineme: (forceupdate) To do so, start Minecraft, press 'Options' (above the 'Login' button), Press 'Force update!', then press 'Done', and login to Minecraft. See http://i.imgur.com/5b09B.png for visual instructions.
#3526 [21:31] <mattym> Try that ^
#3527 [21:33] <imthatmineme> did not work just now try'd it
#3528 [21:33] * mike_ [mike_@notlogged] has joined #minecrafthelp
#3529 [21:33] <mattym> do you have the crash report?
#3530 [21:34] <mattym> if so submit it on pastebin
#3531 [21:34] <mattym> ??> imthatmineme pastebin
#3532 [21:34] <VoxelHead> imthatmineme: (pastebin) Pastebin is a service run at http://www.pastebin.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click 'Submit', and give us the URL the site takes you to, and we can see what you have pasted.
#3533 [21:34] * tman [tman@notlogged] has quit. (Ping timeout: 180 seconds)
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#3536 [21:35] <imthatmineme> no it said minecraft has run out of memory and i try to allocate more memory but it still does not load any world or server
#3537 [21:36] <mattym> imthatmineme Are you on a 64-Bit Operating system
#3538 [21:36] <imthatmineme> yes
#3539 [21:36] <mattym> did you install 64-Bit java?
#3540 [21:36] * mike_ [mike_@notlogged] has quit. (Client Quit)
#3541 [21:36] <Brit> Hey, I'm having a problem playing minecraft.. I just purchased it.
#3542 [21:36] <cestislife> ?? ask
#3543 [21:36] <VoxelHead> ask: Don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#3544 [21:37] * Draxzonyx [Draxzonyx@notlogged] has joined #minecrafthelp
#3545 [21:37] <VoxelHead> ask: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#3546 [21:37] * mike_ [mike_@notlogged] has joined #minecrafthelp
#3547 [21:38] <mike_> my minecraft crashed
#3548 [21:38] <mike_> what do i do
#3549 [21:38] <Draxzonyx> I bought Minecraft today and started playing, but for some reason there is no sound. My headphones and Speakers are working, and the SFX volume is at 100%, but I still can't hear anything. What's up?
#3550 [21:38] <mattym> mike_ if you have the crashlog submit it via pastebin
#3551 [21:38] <mattym> ??> mike_ pastebin
#3552 [21:38] <mike_> how
#3553 [21:38] <VoxelHead> mike_: (pastebin) Pastebin is a service run at http://www.pastebin.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click 'Submit', and give us the URL the site takes you to, and we can see what you have pasted.
#3554 [21:38] <imthatmineme> oh i did not have 64 bit
#3555 [21:38] <mike_> k thanks
#3556 [21:39] <mattym> Draxzonyx can you try a forced update, ill have the instructions in a second
#3557 [21:39] <mattym> ??> Draxzonyx forceupdate
#3558 [21:39] <VoxelHead> Draxzonyx: (forceupdate) You may need to reinstall the locally installed files that Minecraft puts into place.
#3559 [21:39] <VoxelHead> Draxzonyx: (forceupdate) To do so, start Minecraft, press 'Options' (above the 'Login' button), Press 'Force update!', then press 'Done', and login to Minecraft. See http://i.imgur.com/5b09B.png for visual instructions.
#3560 [21:39] <mike_> wait what do i type to report
#3561 [21:39] <mattym> mike_ if minecraft crashed, it should have given you a log file
#3562 [21:40] <mattym> copy the contents to http://pastebin.com
#3563 [21:40] <mike_> when i try to log in to play it crashes and when i try to force update it fails to launch
#3564 [21:41] * Brit [Brit@notlogged] has quit. (Quit: Web client closed)
#3565 [21:41] <imthatmineme> mattym it still does not work
#3566 [21:41] <mike_> it does not work
#3567 [21:41] <mattym> imthatmineme does it give you a crash report, or just the memory issue
#3568 [21:42] <Draxzonyx> That worked, Thanks!!
#3569 [21:42] * Draxzonyx [Draxzonyx@notlogged] has quit. (Quit: Web client closed)
#3570 [21:42] <mattym> mike_ What exactly happens when you try
#3571 [21:42] <mike_> i dont know anything about computers so i wont know what that means
#3572 [21:42] <imthatmineme> memory issue but it used to be crash report untill i re-installed minecraft
#3573 [21:43] * Mikeee [Mikeee@notlogged] has joined #minecrafthelp
#3574 [21:43] <mike_> when i download minecraft again and again it doesn't work
#3575 [21:43] <mattym> imthatmineme Are you sure your currently using the 64-Bit java?
#3576 [21:44] <mike_> i dont know how to check
#3577 [21:44] <imthatmineme> yea
#3578 [21:44] <mattym> mike_ if your name isnt at the begging of the sentance, its not meant for you
#3579 [21:44] <mike_> oh
#3580 [21:44] <mike_> ok
#3581 [21:44] <Mikeee> I added more ram to minecraft and its using anywhere around 12 to 20 percent of it and its still choppy or the frame rate is not improving any help?
#3582 [21:44] * Mitch [Mitch@notlogged] has joined #minecrafthelp
#3583 [21:45] <cestislife> Minecraft rarely uses all of the ram that is allocated to it.
#3584 [21:45] <Deleters> 1000 tnt
#3585 [21:45] <cestislife> The thing that really determines its performance is the graphics card.
#3586 [21:45] <mattym> mike_ or imthatmineme Are either of you on a Mac?
#3587 [21:46] <mike_> i am
#3588 [21:46] <Mitch> my email was charged twice... and now it wont even let me make a username or anything because i can only have one game per account.. now i cant do anything
#3589 [21:46] <mattym> mike_ was minecraft ever working
#3590 [21:46] <mike_> yes
#3591 [21:46] <Mikeee> Will I have to change my graphics card?
#3592 [21:46] <mattym> mike_ did you update your java recently?
#3593 [21:47] <mattym> imthatmineme your issue only stats when you load a world or into a server correct?
#3594 [21:47] * Mitch [Mitch@notlogged] has quit. (Client Quit)
#3595 [21:48] <mike_> how do i do that
#3596 [21:48] <mattym> i didnt say to do it, i asked you if you had
#3597 [21:48] <mike_> update the game?
#3598 [21:49] <mike_> i dont know if i had
#3599 [21:49] <mike_> or the java
#3600 [21:49] <mattym> mike_ what currently happens if you start the game
#3601 [21:50] <mike_> when i try to log in?
#3602 [21:50] <mattym> yes
#3603 [21:50] <Mikeee> can I change anything to make the fps better I already set everything low and tried different setups with the settings
#3604 [21:50] <mike_> it asks me if i want to update it
#3605 [21:50] <mattym> then do so
#3606 [21:50] <mike_> if i say yes then minecraft crashes
#3607 [21:50] <mattym> Mikeee have you set graphics to fast instead of fancy?
#3608 [21:50] <mike_> if not it fails to launch
#3609 [21:51] <mattym> when it crashes, does it give you a crash report
#3610 [21:51] <mike_> i dont know
#3611 [21:51] <imthatmineme> im not on mac
#3612 [21:52] <mike_> it said minecraft crashed and then a bunch of other things
#3613 [21:52] <mattym> imthatmineme i know, but like i asked, your issue only presents when you try to load a world or enter a server correct?
#3614 [21:52] <imthatmineme> ]yes
#3615 [21:52] <mattym> mike_ in that list of other things, there should be the location of a file in a folder
#3616 [21:52] <mattym> first thing you need to do is get to that file and open it
#3617 [21:52] <mike_> ill look
#3618 [21:53] <Mikeee> Yes I have mattym anything else besides the settings that Icahn do to make frame rate faster?
#3619 [21:53] <Mikeee> Or higher
#3620 [21:53] <imthatmineme> yes
#3621 [21:53] <mattym> Mikeee set AdvancedOpenGL to On
#3622 [21:53] <mattym> imthatmineme can you see if the game has dropped a crash log anywehere
#3623 [21:54] <mike_> Minecraft has crashed! ---------------------- Minecraft has stopped running because it encountered a problem; Failed to start game A full error report has been saved to /Users/romanklur/Library/Application Support/minecraft/crash-reports/crash-2013-02-18_21.53.45-client.txt - Please include a copy of that file (Not this screen!) if you report this crash to anyone; without it, they will not be able to help fix the cra
#3624 [21:54] <mattym> mike_ dont paste it here
#3625 [21:54] <mattym> ??> mike_ pastebin
#3626 [21:54] <VoxelHead> mike_: (pastebin) Pastebin is a service run at http://www.pastebin.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click 'Submit', and give us the URL the site takes you to, and we can see what you have pasted.
#3627 [21:54] <mike_> ok
#3628 [21:54] <imthatmineme> no
#3629 [21:54] <mike_> so i paste it there?
#3630 [21:54] <mattym> yes
#3631 [21:54] <mike_> then what?
#3632 [21:54] <mattym> read the instructions, they tell you everything to do
#3633 [21:55] <mike_> then it will be fixed?
#3634 [21:55] <mattym> no
#3635 [21:55] * Mikko_blue_Mobil [Mikko_blue_Mobil@notlogged] has joined #minecrafthelp
#3636 [21:55] <mike_> then how do i fix it?
#3637 [21:55] <mattym> if you get me the info from the crash log, i can figure that out
#3638 [21:55] <Lord_Ralex> mike_, pastebin this file: /Users/romanklur/Library/Application Support/minecraft/crash-reports/crash-2013-02-18_21.53.45-client.txt
#3639 [21:55] * Mikeee_ [Mikeee_@notlogged] has joined #minecrafthelp
#3640 [21:56] <mike_> ok
#3641 [21:56] <imthatmineme> mattym so anything i can do?
#3642 [21:56] <mattym> imthatmineme im thinking
#3643 [21:56] <Lord_Ralex> what was his issue mattym ?
#3644 [21:56] <mattym> game crashes out with a memory isse when he loads a world or into a server
#3645 [21:57] <mattym> issue*
#3646 [21:57] <mike_> wher is the crash log
#3647 [21:57] <Lord_Ralex> system specs then?
#3648 [21:57] <Lord_Ralex> mike_, /Users/romanklur/Library/Application Support/minecraft/crash-reports/crash-2013-02-18_21.53.45-client.txt
#3649 [21:57] <mike_> i submitted that in paste bin
#3650 [21:57] <Lord_Ralex> mike_, now link us the page it took you
#3651 [21:58] <imthatmineme> is that for me to do?
#3652 [21:58] <Lord_Ralex> imthatmineme, no
#3653 [21:58] <mattym> no
#3654 [21:58] <Lord_Ralex> imthatmineme, what OS do you have?
#3655 [21:58] <mattym> do what im about to list
#3656 [21:58] <Lord_Ralex> windows, mac?
#3657 [21:58] * Mikko_blue_Mobil is now known as mikko_mobile
#3658 [21:58] <mattym> ??> imthatmineme win/dxdiag
#3659 [21:58] <VoxelHead> imthatmineme: (win/dxdiag) Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#3660 [21:58] <VoxelHead> imthatmineme: (win/dxdiag) Open the file you just saved, and copy the contents. Paste them on http://pastebin.com/ and click Submit. Then, copy the link in your browser's address bar and paste it back here.
#3661 [21:58] <mike_> copy and paste it here?
#3662 [21:58] <imthatmineme> wait
#3663 [21:58] <mattym> mike_ the link yes
#3664 [21:59] * kristin [kristin@notlogged] has quit. (Ping timeout: 180 seconds)
#3665 [21:59] <mike_> the link is the writing in the search engine right?
#3666 [21:59] <imthatmineme> ok
#3667 [21:59] <mattym> in the address bar
#3668 [21:59] <mike_> ok
#3669 [22:00] * Me4502|Away is now known as Me4502
#3670 [22:00] <Mikeee_> So is there anything else I can do besides playing with the settings in minecraft
#3671 [22:01] <Mikeee_> ?
#3672 [22:01] <mattym> not really
#3673 [22:01] * scout8525 [scout8525@notlogged] has joined #minecrafthelp
#3674 [22:01] <mike_> it said in the crash to show a file
#3675 [22:01] <mike_> which file
#3676 [22:01] <Lord_Ralex> mike_, /Users/romanklur/Library/Application Support/minecraft/crash-reports/crash-2013-02-18_21.53.45-client.txt
#3677 [22:01] <Lord_Ralex> that file
#3678 [22:01] * scout8525 [scout8525@notlogged] has quit. (Client Quit)
#3679 [22:02] * malik [malik@notlogged] has joined #minecrafthelp
#3680 [22:02] <Lord_Ralex> post that file into pastebin
#3681 [22:02] <Lord_Ralex> and link us the page it takes you to
#3682 [22:02] <mike_> where do i show it pastebin?
#3683 [22:02] <Lord_Ralex> ??> mike_ pastebin
#3684 [22:02] <malik> hi
#3685 [22:02] <VoxelHead> mike_: (pastebin) Pastebin is a service run at http://www.pastebin.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click 'Submit', and give us the URL the site takes you to, and we can see what you have pasted.
#3686 [22:02] * gus [gus@notlogged] has joined #minecrafthelp
#3687 [22:02] <Lord_Ralex> follow thos directions
#3688 [22:02] <mike_> ok
#3689 [22:02] <Mikeee_> Not even changing the graphics card or Any settings with the graphics card?
#3690 [22:02] <malik> how do i change my name
#3691 [22:03] <mattym> Mikeee_ If you want to buy a newer better graphics card, that would help
#3692 [22:03] <mattym> malik What do you mean?
#3693 [22:03] <mattym> malik What do you mean?
#3694 [22:03] * gus [gus@notlogged] has left #minecrafthelp
#3695 [22:04] <mike_> http://pastebin.com/7TkAyLAn
#3696 [22:04] <cestislife> Mikeee_: http://www.minecraftforum.net/topic/343030-minecraft-speedoptimization-guide-v-23-6-updated-on-aug-6/
#3697 [22:04] <mike_> what do i do next?
#3698 [22:04] <Lord_Ralex> mike_, you need to open that file on your compiter
#3699 [22:04] <Lord_Ralex> computer*
#3700 [22:04] <Lord_Ralex> and paste what is in that file to pastebin
#3701 [22:05] <malik> my name for the severs
#3702 [22:05] <mike_> ok
#3703 [22:05] <Lord_Ralex> malik, http://help.mojang.com/customer/portal/articles/928638-minecraft-usernames You want to read the "Changing Usernames" bit
#3704 [22:05] <mattym> malik You cant change your username
#3705 [22:05] <malik> why
#3706 [22:05] <mattym> Policy
#3707 [22:05] <mike_> now what?
#3708 [22:05] <Lord_Ralex> not a supported feature yet
#3709 [22:05] <imthatmineme> mattym what do i do with this directx you brought me too
#3710 [22:06] <Lord_Ralex> mike_, pastebin the contsexts of the file
#3711 [22:06] <mike_> i did
#3712 [22:06] <Lord_Ralex> contents*
#3713 [22:06] <Lord_Ralex> mike_, now link us to it
#3714 [22:06] <mattym> imthatmineme did you save the info to a file yet?
#3715 [22:06] <mike_> http://pastebin.com/Pa3mejRk
#3716 [22:06] <imthatmineme> what info?
#3717 [22:06] * dannyboy12 [dannyboy12@notlogged] has joined #minecrafthelp
#3718 [22:06] <Lord_Ralex> ??> mike_ mods
#3719 [22:06] <VoxelHead> mike_: (mods) This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#3720 [22:06] <VoxelHead> mike_: (mods) For single player mods, contact the mod's creator or try http://tiny.cc/modinstall for general installation instructions. For bukkit help, use #bukkit; you can also search Google for a mod's installation instructions.
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#3724 [22:06] <Lord_Ralex> The only thing we can suggest from that is to force update
#3725 [22:07] <Lord_Ralex> which removes the mods
#3726 [22:07] <mattym> imthatmineme when you opened the dxdiag window there should be a button to save all info
#3727 [22:07] <malik> some severs dont work for me because it says its slow how do i fix that
#3728 [22:07] <riflerowe>
#3729 [22:07] <mike_> i just want to play mine craft
#3730 [22:07] <imthatmineme> click it?
#3731 [22:07] <mike_> i dont care about the mods anymore
#3732 [22:07] * Mikeee_ [Mikeee_@notlogged] has quit. (Ping timeout: 180 seconds)
#3733 [22:07] <Lord_Ralex> ??> mike_ forceupdate
#3734 [22:07] <VoxelHead> mike_: (forceupdate) You may need to reinstall the locally installed files that Minecraft puts into place.
#3735 [22:07] <imthatmineme> mike_ arent we all?
#3736 [22:07] <VoxelHead> mike_: (forceupdate) To do so, start Minecraft, press 'Options' (above the 'Login' button), Press 'Force update!', then press 'Done', and login to Minecraft. See http://i.imgur.com/5b09B.png for visual instructions.
#3737 [22:07] <mattym> imthatmineme yes, and save the file somewhere you can get to it
#3738 [22:08] <riflerowe> Can any one tell me how to check my minecraft account email?
#3739 [22:08] <mattym> mike_ so when i told you earlier to force update, and you said you did, was that a lie?
#3740 [22:08] <imthatmineme> ok done now what
#3741 [22:08] * Mikeee [Mikeee@notlogged] has joined #minecrafthelp
#3742 [22:08] <mike_> no
#3743 [22:08] <mattym> imthatmineme copy the contents of that file to a pastebin
#3744 [22:08] <malik> anyone help me
#3745 [22:08] <mike_> i will force update and tell you what happend
#3746 [22:08] <Mikeee> Any recommendation on any graphics card ?
#3747 [22:08] * riflerowe [riflerowe@notlogged] has quit. (Client Quit)
#3748 [22:09] <mattym> malik if your connection is too slow, you need to contact your internet provider
#3749 [22:09] * Mikeee [Mikeee@notlogged] has quit. (Client Quit)
#3750 [22:09] <mattym> Mikeee are you on a desktop?
#3751 [22:09] <malik> ok
#3752 [22:09] <imthatmineme> whats a pastebin?
#3753 [22:09] <mike_> it says failed to launch
#3754 [22:09] <mattym> ??> imthatmineme pastebin
#3755 [22:09] <VoxelHead> imthatmineme: (pastebin) Pastebin is a service run at http://www.pastebin.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click 'Submit', and give us the URL the site takes you to, and we can see what you have pasted.
#3756 [22:10] <Lord_Ralex> mike_, what error?
#3757 [22:10] <malik> do u report people here
#3758 [22:10] * Mikko_blue_Mobil [Mikko_blue_Mobil@notlogged] has joined #minecrafthelp
#3759 [22:10] <Lord_Ralex> malik, what?
#3760 [22:10] <malik> dont worry
#3761 [22:10] <mike_> it said fatel error uncured (4)
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#3763 [22:11] <Lord_Ralex> mike_, what is the rest of the error?
#3764 [22:11] <Lord_Ralex> it should have included another message as well
#3765 [22:12] <malik> mattym
#3766 [22:12] <mattym> what?
#3767 [22:12] <mike_> then users/romanklur/library/applicationsuport/minecraft/bin/minecraft.jar
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#3769 [22:12] <Lord_Ralex> ??> mike_ mac/reinst
#3770 [22:12] <VoxelHead> mike_: (mac/reinst) You may need to reinstall the locally installed files that Minecraft puts into place.
#3771 [22:12] <VoxelHead> mike_: (mac/reinst) To do so, in the Finder, from the Go menu, select Home. Then open Library, Application Support, and then minecraft. Drag the bin and resources folders to the trash, then try running Minecraft again. Good luck!
#3772 [22:13] <imthatmineme> ok now what
#3773 [22:13] <mattym> imthatmineme after you submit it, send us the link
#3774 [22:13] <mike_> it doesn't show a mine craft.
#3775 [22:13] <mattym> copy whats in your address bar, and paste it here
#3776 [22:14] <Nicole> I bought Minecraft and when i try to log in it says log in fail.. i used to have another minecraft account with the hacked minecraft that my cousin downloaded but i actually bought it this time and its not working.
#3777 [22:14] <Lord_Ralex> mike_, how did you get that original file before>
#3778 [22:14] <imthatmineme> http://pastebin.com/Yi4SunBD
#3779 [22:14] <mike_> i dont know
#3780 [22:14] <malik> just asking that can i send messenger on minecraft
#3781 [22:14] <imthatmineme> like that?
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#3783 [22:14] <mike_> i guess when i downloaded mine craft or installed it
#3784 [22:14] <mattym> imthatmineme yes
#3785 [22:14] <Nicole> help? anyone?
#3786 [22:14] <Mikeee> How many gb should my graphics card have?
#3787 [22:15] <malik> how
#3788 [22:15] <imthatmineme> ok now what?
#3789 [22:15] <Mikeee> Or mb?
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#3791 [22:15] <mike_> i dont have a minecraft folder
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#3793 [22:15] <mattym> Mikeee are you using a dektop?
#3794 [22:15] <Lord_Ralex> ??> mike_ mac/reinst/tool
#3795 [22:15] <VoxelHead> mike_: (mac/reinst/tool) Here is a helpful tool to purge the preinstalled files for you: http://mcfaq.hfbgaming.com/tools/Minecraft_Reinstall.dmg
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#3797 [22:16] <mattym> imthatmineme your graphics card is a little too old to run minecraft properly
#3798 [22:16] <Mikeee> Mattym no it's a to laptop
#3799 [22:16] <mattym> Mikeee then you cant upgrade your graphics
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#3801 [22:16] <Lord_Ralex> you "can"
#3802 [22:16] <Lord_Ralex> just hard and way more expensive
#3803 [22:16] <Mikeee> Oh ok
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#3805 [22:17] <mattym> you could change it, i wouldnt say youd be able to upgrade it
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#3809 [22:17] <Nicole> when i log in it says log in failed. what do i do about that? anybody know?
#3810 [22:17] <mike_> The action “Show Growl Notification” could not be loaded because it could not be located.
#3811 [22:17] <mike_> what does that mean?
#3812 [22:17] <mattym> Nicole did you just purchase the game?
#3813 [22:18] <Nicole> yupp
#3814 [22:18] <Lord_Ralex> mike_, no idea, i don't have a mac
#3815 [22:18] <mattym> when you log in are you using your email, instead of the username like it says
#3816 [22:18] <Lord_Ralex> if you are unable to locate that folder, then i cannot be of much use
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#3818 [22:18] <Nicole> email
#3819 [22:18] <Nicole> havent been able to make a username
#3820 [22:18] <mike_> when i reinstall minecraft does it bring back all the files and folders?
#3821 [22:18] <Dustin> I need help with my account. I've requested to change my password but I have yet to get an email
#3822 [22:18] <Lord_Ralex> Nicole, you need to get a username before you can log in
#3823 [22:18] <Nicole> when i try to redeem my account it says only one game per accout or something like that
#3824 [22:19] <mattym> Nicole if you havent made a username you need to go back into your mojang account and finish the process
#3825 [22:19] <Nicole> and how exactly do i do that?
#3826 [22:19] <Lord_Ralex> Nicole, wait
#3827 [22:19] <Nicole> k..
#3828 [22:19] <Lord_Ralex> can you log in to https://account.mojang.com/ and tell us what it says
#3829 [22:20] <mike_> nichol it sends you an e mail and you click the link
#3830 [22:20] <mike_> right?
#3831 [22:20] <mike_> thats how i did it
#3832 [22:20] <Nicole> apperently its already logged in? and its says You have an unredeemed copy of Minecraft
#3833 [22:20] <Nicole> its says that twice though
#3834 [22:20] <mattym> Dustin Mojang has been having some email issues that weve seen lately, you may just need to be patient
#3835 [22:21] <mike_> do i reinstall minecraft to get my files back?
#3836 [22:21] <Lord_Ralex> Nicole, can you log out and back in to make sure?
#3837 [22:21] <mattym> Dustin also make sure your checking the email that your mojang account is linked to
#3838 [22:21] <Nicole> yea i dont exactly see a log out button...
#3839 [22:22] <Lord_Ralex> My account -> Logout
#3840 [22:22] <Nicole> i seriously dont see that im not kidding.. i see my games, my gift codes
#3841 [22:22] <Lord_Ralex> https://account.mojang.com/logout
#3842 [22:22] <Lord_Ralex> that should log you out
#3843 [22:23] <Dustin> Im worried ive been hacked. I didnt personally migrate the account until saturday. But when I tried to long in that day it had already told me it was migrated.
#3844 [22:24] <mike_> should i reinstall mine craft to get my files and folders back?
#3845 [22:24] <Lord_Ralex> Dustin, http://help.mojang.com/customer/portal/articles/438361-account-migration-issues
#3846 [22:24] <Dustin> I've sent them an email already
#3847 [22:24] <Lord_Ralex> Dustin, then you just have to wait now
#3848 [22:25] <Lord_Ralex> http://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#3849 [22:25] <mike_> please help
#3850 [22:25] <Dustin> is there a time frame I should expect to hear back
#3851 [22:25] <Nicole> k so i logged in again and yet it still has the two You have an unredeemed copy of Minecraft
#3852 [22:25] <Lord_Ralex> Nicole, hmm
#3853 [22:25] <mattym> Dustin there is no good answer to that question currently
#3854 [22:25] <Lord_Ralex> your account sounds like it might be bugged up
#3855 [22:26] <Lord_Ralex> If you are unable to redeem the game, you likely have to contact Mojang
#3856 [22:26] <mike_> do i re install minecraft to get my files and folders back? please tell me i just wanna know if not then how?
#3857 [22:26] <Lord_Ralex> mike_, to reinstall you have to delete the old files
#3858 [22:27] <Dustin> Aslo are you supposed to get a confirmation email that they received my email
#3859 [22:27] <Nicole> see this is what happend, my cousin downloaded a hacked version of minecraft and i made an account using my email. i realized that it was a hacked version so i bought the actually game and made another accoutn using the same email so that probably had something to do with it i just dont know how to fix it.
#3860 [22:27] <Lord_Ralex> Nicole, you should contact Mojang
#3861 [22:27] <Lord_Ralex> just provide your transaction ID and tell them the issue
#3862 [22:27] <mike_> the bin and texture pack and all that?
#3863 [22:27] <Lord_Ralex> ??> Nicole mojang/email
#3864 [22:27] <VoxelHead> Nicole: (mojang/email) You can email Mojang by going here: http://help.mojang.com/customer/portal/emails/new
#3865 [22:27] <Lord_Ralex> mike_, yes
#3866 [22:28] <Nicole> k, thanks for your help anyways!
#3867 [22:28] <mike_> it doesn't show that i have them so i guess i already did
#3868 [22:29] <mike_> how do i re install
#3869 [22:29] <Lord_Ralex> ??> mike_ forceupdate
#3870 [22:29] <VoxelHead> mike_: (forceupdate) You may need to reinstall the locally installed files that Minecraft puts into place.
#3871 [22:29] <VoxelHead> mike_: (forceupdate) To do so, start Minecraft, press 'Options' (above the 'Login' button), Press 'Force update!', then press 'Done', and login to Minecraft. See http://i.imgur.com/5b09B.png for visual instructions.
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#3873 [22:29] <mike_> force update doesn' work
#3874 [22:30] <Lord_Ralex> did oyu just now try it
#3875 [22:30] <mike_> yes
#3876 [22:30] <Lord_Ralex> what error
#3877 [22:30] <mike_> failed to launch
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#3879 [22:30] <Lord_Ralex> what is the full error
#3880 [22:30] <mike_> error (4)
#3881 [22:31] * MarkusPeerson [MarkusPeerson@notlogged] has joined #minecrafthelp
#3882 [22:31] <MarkusPeerson> I cant beliieve how far minecraft has come.
#3883 [22:31] <mike_> the users/romanklur/library ect
#3884 [22:31] <Lord_Ralex> can we get a kick over here
#3885 [22:32] <MarkusPeerson> Lord yes sure ill kick you
#3886 [22:32] <Dustin> So just because I didnt get the emails to reset my password it doesnt mean I've been hacked. They are just having problems with the emails?
#3887 [22:32] <MarkusPeerson> Im deleting minecraft in 2015.
#3888 [22:33] <Lord_Ralex> MarkusPeerson, to put it bluntly, quit
#3889 [22:33] <TheNoodle> !kick MarkusPeerson you can fuck right off.
#3890 [22:33] <TheNoodle> KEALPER
#3891 [22:33] <cestislife> !kick MarkusPeerson
#3892 [22:33] * Kealper kicked MarkusPeerson from #minecrafthelp (Reason: arkusPeerson :MarkusPeerson)
#3893 [22:33] <Lord_Ralex> yay
#3894 [22:34] <TheNoodle> <3
#3895 [22:34] <cestislife> Oh goody, new Nvidia beta driver
#3896 [22:34] * cestislife goes to download.
#3896 [22:34] * cestislife goes to download.
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#3897 [22:34] <TheNoodle> I'll just highlight you instead of trying AuBot
#3898 [22:34] <mike_> if i go to a different computer to play mine craft will it work?
#3899 [22:34] <Kealper> lol
#3900 [22:34] <mike_> or will it do the same thing?
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#3902 [22:36] <mike_> thank you for the help :)
#3903 [22:37] <mike_> thank you lord_ralex for the help :) bye
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#3914 [22:53] <Buildershrub1> "To open “Minecraft,” you need to install a Java SE 6 runtime, but you are not connected to the Internet." WHAT THE HELL IS UP WITH THIS??? UNINSTALLED/INSTALLED A MILLION DIFFERENT WAYS AND TIMES!!
#3915 [22:53] <mattym> Buildershrub1 Are you on Windows or Mac?
#3916 [22:53] <Buildershrub1> I'm connected to the internet...clearly. Mac
#3917 [22:54] <mattym> and is your Java still on version 6, or version 7
#3918 [22:54] <Buildershrub1> been all over th net and the java site.
#3919 [22:54] <Buildershrub1> keeps popping up no matter what i do
#3920 [22:55] <Buildershrub1> everyC
#3921 [22:55] <Buildershrub1> sorry - every time i launch MC
#3922 [22:56] <mattym> Ok, have you tried removing minecraft itself?
#3923 [22:56] <mattym> or just messing with Java
#3924 [22:56] <Buildershrub1> ive tried 6, 7 ...everything installed, uninstalled and reinstalled - a million FREAKIN' times!
#3925 [22:56] <mattym> what about minecraft itself
#3926 [22:57] <Buildershrub1> how do u uninstall MC??
#3927 [22:57] <mattym> well, did it ever run at all?
#3928 [22:57] <Buildershrub1> never. i just paid for it
#3929 [22:58] <mattym> if not, then just try downloading the launcher again, to rule out the possibility the file was damaged
#3930 [22:59] <Buildershrub1> I've downloade it a minimum of 6 times - each fails and pulls the same java crap when launched
#3931 [22:59] <mattym> ok give me one second, i have a link that may help you
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#3933 [23:00] <Buildershrub1> just tried again: "To open “Minecraft,” you need to install a Java SE 6 runtime, but you are not connected to the Internet."
#3934 [23:00] <mattym> Buildershrub1 read through this article, make sure you are properly set up http://www.minecraftforum.net/topic/649868-guide-mac-support-101/
#3935 [23:01] <mattym> This http://support.apple.com/kb/HT5559?viewlocale=en_US may also help to get the propper version of Java SE 6 running on your machine
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#3943 [23:10] <Buildershrub1> i've tried all this stuff
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#3946 [23:11] <mattym> did you see that second page about re-enable the java 5
#3947 [23:11] <mattym> java 6*
#3948 [23:12] <Buildershrub1> i just ran it...again
#3949 [23:13] <mattym> Well thats about the extent of what i know about Macs
#3950 [23:13] <mattym> you may want to try back here later and see if someone else has more knowledge on the subject
#3951 [23:13] <Buildershrub1> right
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#3957 [23:26] <DoomNova> I am having a problem i purchased a gift a friend and never got the code..
#3958 [23:27] <DoomNova> the code for premium minecraft was never sent
#3959 [23:27] <DoomNova> to the email..
#3960 [23:27] <mattym> have you checked in your account
#3961 [23:27] <mattym> http://account.mojang.com
#3962 [23:27] <mattym> If the purchase of the gift code completed, you should see a copy of it on your account
#3963 [23:28] <DoomNova> ok so when i buy it
#3964 [23:28] <DoomNova> it sends me to a screen
#3965 [23:28] <DoomNova> 1 moment
#3966 [23:29] <DoomNova> After a purchase, you will receive an email containing a redemption link for your game. However, some slower payment types, such as bank transfers, can take 3-5 business days.
#3967 [23:29] <DoomNova> so are you aware of the gift a friend option?
#3968 [23:30] <mattym> did you read what i said ^
#3969 [23:30] <mattym> http://account.mojang.com if you log into your account there
#3970 [23:30] <DoomNova> yes
#3971 [23:30] <DoomNova> i got the email
#3972 [23:30] <DoomNova> but no link or code?
#3973 [23:30] <DoomNova> wait let me double check
#3974 [23:30] <mattym> are you logged into your account on that page
#3975 [23:31] <mattym> if so, does it have the gift code listed
#3976 [23:31] <DoomNova> 1 second
#3977 [23:31] <DoomNova> ill check
#3978 [23:32] <DoomNova> omg
#3979 [23:32] <DoomNova> i might see it
#3980 [23:32] <DoomNova> is it by chance
#3981 [23:32] <DoomNova> listed
#3982 [23:32] <DoomNova> the code
#3983 [23:32] <DoomNova> under
#3984 [23:33] <DoomNova> profile?
#3985 [23:33] <DoomNova> under
#3986 [23:33] <mattym> dont do that, type out a full line
#3987 [23:33] <cestislife> Please refrain from chatting like that.
#3988 [23:33] <DoomNova> oh ok sorry i will try
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#3990 [23:33] <mattym> If the code is listed there, give it to your friend and see if he can make an account
#3991 [23:34] <mattym> The email may have just been delayed
#3992 [23:34] <DoomNova> is the code by change under profile under gift codes? cuz i do see a code might that be it?
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#3996 [23:35] <mattym> yes that should be it
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#3998 [23:35] <DoomNova> it says print out christmas card?
#3999 [23:35] <DoomNova> or something above this code?
#4000 [23:35] <mattym> hang on
#4001 [23:36] <hitballfootler> I bought minecraft just recently but didn't receive the receipt email. What should I do?
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#4003 [23:37] <mattym> hitballfootler can you log in with your mojang account here http://account.mojang.com and tell me whats listed under "My Games"
#4004 [23:37] <DoomNova> i recived a confirmation email but no gift code?
#4005 [23:38] <DoomNova> i need to look more into this i will be back if it still fails tomorrow ok?
#4006 [23:38] <hitballfootler> ok just a sec
#4007 [23:38] <mattym> Yes doom
#4008 [23:38] <DoomNova> i mean if i still cannot figure out where my code is
#4009 [23:38] <mattym> hitballfootler im still here take your time
#4010 [23:38] <DoomNova> ok thanks talk to you tomorrow if it doesnt work
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#4013 [23:41] <hitballfootler> "Did you know that if you've already bought Minecraft you can import your existing profile into this account? If you do, you should start using your Mojang account e-mail as username when logging in." That's what it says.
#4014 [23:41] <mattym> So you dont see Minecraft listed on its own?
#4015 [23:42] <hitballfootler> No the only thing I see other than that is something that says "redeem gift code or prepaid card"
#4016 [23:42] <mattym> This happens a lot, it probably means that your purchase didnt complete, this happens because a lot of credit cards dont allow International purchases
#4017 [23:43] <mattym> Call your credit card company and see if you were actually charged
#4018 [23:43] <mattym> if you werent make sure you can make the international purchase
#4019 [23:43] <mattym> if you were charged, you will need to submit a help form to mojang
#4020 [23:44] <hitballfootler> okay I'll do that. thanks
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#4023 [23:52] <steve_> how do i submit a help form
#4024 [23:52] <mattym> What do you mean, whats your issue?
#4025 [23:53] <steve_> Someone on here told me to submit a help form. WHere do i find that?
#4026 [23:54] <mattym> ??> mojang/email
#4027 [23:54] <mattym> ??> steve_ mojang/email
#4028 [23:54] <VoxelHead> steve_: (mojang/email) You can email Mojang by going here: http://help.mojang.com/customer/portal/emails/new
#4029 [23:54] <mattym> that link ^
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